{"id":944,"date":"2025-12-01T06:35:18","date_gmt":"2025-12-01T11:35:18","guid":{"rendered":"https:\/\/jobs.concentrix.com\/empleos\/"},"modified":"2026-02-20T13:55:05","modified_gmt":"2026-02-20T18:55:05","slug":"job-search","status":"publish","type":"page","link":"https:\/\/jobs.concentrix.com\/es\/job-search\/","title":{"rendered":"Buscar y solicitar"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"944\" class=\"elementor elementor-944 elementor-99\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88e9229 e-flex e-con-boxed e-con e-parent\" data-id=\"88e9229\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9136b14 e-con-full e-flex e-con e-child\" data-id=\"9136b14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82e07e3 elementor-widget elementor-widget-jdq-jobs-widget\" data-id=\"82e07e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-jobs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"jdq-widget-container\" data-widget-id=\"82e07e3\" data-query-type=\"get_search\">\n\n                        <!-- Search Filters Header -->\n            <!-- Row 1: Search Input and Country Dropdown (50\/50) -->\n            <div class=\"jdq-search-row\">\n                <div class=\"jdq-search-input-wrapper\">\n                    <input\n                        type=\"text\"\n                        class=\"jdq-search-input\"\n                        placeholder=\"Buscar empleo por t\u00edtulo o palabra clave\"\n                        aria-label=\"Buscar empleo por t\u00edtulo o palabra clave\"\n                    >\n                    <svg class=\"jdq-search-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                        <circle cx=\"11\" cy=\"11\" r=\"8\"><\/circle>\n                        <path d=\"m21 21-4.35-4.35\"><\/path>\n                    <\/svg>\n                <\/div>\n\n                <div class=\"jdq-country-select-wrapper\">\n                    <select class=\"jdq-country-select\" aria-label=\"Filtrar por Ubicaci\u00f3n\">\n                        <option value=\"\">Todos los pa\u00edses<\/option>\n                    <\/select>\n                <\/div>\n            <\/div>\n\n            <!-- Row 2: Filter Pills + Clear All + Work From Home Toggle -->\n            <div class=\"jdq-filters-row\">\n                <div class=\"jdq-filter-pills-container\">\n                    <!-- Pills will be added dynamically by JavaScript -->\n                <\/div>\n                <button class=\"jdq-clear-all\" style=\"display: none;\">Borrar todo<\/button>\n                <label class=\"jdq-toggle-label\">\n                    <input type=\"checkbox\" class=\"jdq-wah-toggle\">\n                    <span class=\"jdq-toggle-slider\"><\/span>\n                    <span class=\"jdq-toggle-text\">Solo trabajo desde casa<\/span>\n                <\/label>\n            <\/div>\n            \n            <!-- Results Header -->\n            <div class=\"jdq-results-header\">\n                                <h2 class=\"jdq-results-title\">\n                    Resultados de la b\u00fasqueda <span class=\"jdq-results-count\">(0 empleos disponibles)<\/span>\n                <\/h2>\n                                <svg class=\"jdq-filter-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                    <line x1=\"4\" y1=\"21\" x2=\"4\" y2=\"14\"><\/line>\n                    <line x1=\"4\" y1=\"10\" x2=\"4\" y2=\"3\"><\/line>\n                    <line x1=\"12\" y1=\"21\" x2=\"12\" y2=\"12\"><\/line>\n                    <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"3\"><\/line>\n                    <line x1=\"20\" y1=\"21\" x2=\"20\" y2=\"16\"><\/line>\n                    <line x1=\"20\" y1=\"12\" x2=\"20\" y2=\"3\"><\/line>\n                    <line x1=\"1\" y1=\"14\" x2=\"7\" y2=\"14\"><\/line>\n                    <line x1=\"9\" y1=\"8\" x2=\"15\" y2=\"8\"><\/line>\n                    <line x1=\"17\" y1=\"16\" x2=\"23\" y2=\"16\"><\/line>\n                <\/svg>\n            <\/div>\n\n            <!-- Filter Panel Overlay -->\n            <div class=\"jdq-filter-overlay\"><\/div>\n\n            <!-- Sliding Filter Panel -->\n            <div class=\"jdq-filter-panel\">\n                <div class=\"jdq-filter-panel-header\">\n                    <button class=\"jdq-filter-panel-close\" aria-label=\"Close filters\">\n                        <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <rect x=\"1.41406\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(45 1.41406 0)\" fill=\"currentColor\"><\/rect>\n                            <rect x=\"16.2637\" y=\"1.41418\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(135 16.2637 1.41418)\" fill=\"currentColor\"><\/rect>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Opciones de filtro<\/h4>\n                    <div class=\"jdq-filter-panel-pills\">\n                        <!-- Active filter pills will be added dynamically -->\n                    <\/div>\n                    <button class=\"jdq-filter-panel-clear-all\" style=\"display: none;\">Borrar todo<\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Filtrar por<\/h4>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Idioma<\/label>\n                        <select class=\"jdq-language-select\">\n                            <option value=\"\">Todos los idiomas<\/option>\n                            <option value=\"Arabic\">Arabic<\/option>\n                            <option value=\"Bosnian\">Bosnian<\/option>\n                            <option value=\"Bulgarian\">Bulgarian<\/option>\n                            <option value=\"Chinese\">Chinese<\/option>\n                            <option value=\"Croatian\">Croatian<\/option>\n                            <option value=\"Czech\">Czech<\/option>\n                            <option value=\"Danish\">Danish<\/option>\n                            <option value=\"Dutch\">Dutch<\/option>\n                            <option value=\"English\">English<\/option>\n                            <option value=\"Estonian\">Estonian<\/option>\n                            <option value=\"Finnish\">Finnish<\/option>\n                            <option value=\"French\">French<\/option>\n                            <option value=\"German\">German<\/option>\n                            <option value=\"Greek\">Greek<\/option>\n                            <option value=\"Hebrew\">Hebrew<\/option>\n                            <option value=\"Hindi\">Hindi<\/option>\n                            <option value=\"Hungarian\">Hungarian<\/option>\n                            <option value=\"Italian\">Italian<\/option>\n                            <option value=\"Japanese\">Japanese<\/option>\n                            <option value=\"Kazakh\">Kazakh<\/option>\n                            <option value=\"Korean\">Korean<\/option>\n                            <option value=\"Malay\">Malay<\/option>\n                            <option value=\"Mandarin\">Mandarin<\/option>\n                            <option value=\"Norwegian\">Norwegian<\/option>\n                            <option value=\"Polish\">Polish<\/option>\n                            <option value=\"Portuguese\">Portuguese<\/option>\n                            <option value=\"Romanian\">Romanian<\/option>\n                            <option value=\"Russian\">Russian<\/option>\n                            <option value=\"Serbian\">Serbian<\/option>\n                            <option value=\"Slovak\">Slovak<\/option>\n                            <option value=\"Slovenian\">Slovenian<\/option>\n                            <option value=\"Spanish\">Spanish<\/option>\n                            <option value=\"Swedish\">Swedish<\/option>\n                            <option value=\"Turkish\">Turkish<\/option>\n                            <option value=\"Ukrainian\">Ukrainian<\/option>\n                            <option value=\"Vietnamese\">Vietnamese<\/option>\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Ciudad<\/label>\n                        <select class=\"jdq-city-select\">\n                            <option value=\"\">Todas las ciudades<\/option>\n                            <!-- Cities will be populated dynamically from job data -->\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Categor\u00eda<\/label>\n                        <select class=\"jdq-category-select\">\n                            <option value=\"\">Todas las categor\u00edas<\/option>\n                            <option value=\"Account Management\">Account Management<\/option>\n                            <option value=\"Customer Service and Support\">Customer Service and Support<\/option>\n                            <option value=\"Finance\">Finance<\/option>\n                            <option value=\"Global Security\">Global Security<\/option>\n                            <option value=\"Human Resources\">Human Resources<\/option>\n                            <option value=\"Information Technology\">Information Technology<\/option>\n                            <option value=\"Marketing & Communications\">Marketing & Communications<\/option>\n                            <option value=\"Operations\">Operations<\/option>\n                            <option value=\"Other\">Other<\/option>\n                            <option value=\"Project Management\">Project Management<\/option>\n                            <option value=\"Real Estate\">Real Estate<\/option>\n                            <option value=\"Research & Analytics\">Research & Analytics<\/option>\n                            <option value=\"Sales\">Sales<\/option>\n                            <option value=\"Training & Quality\">Training & Quality<\/option>\n                            <option value=\"Workforce Management (WFM)\">Workforce Management (WFM)<\/option>\n                        <\/select>\n                    <\/div>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-footer\">\n                    <button class=\"jdq-filter-apply-btn\">Postularse (<span class=\"jdq-filter-count\">0<\/span>)<\/button>\n                <\/div>\n            <\/div>\n\n            <!-- Job Cards Container -->\n            <div class=\"jdq-jobs-container\"\n                 data-show-description=\"yes\"\n                 data-description-length=\"150\"\n                 data-results-per-page=\"10\"\n                 data-exclude-keyword=\"#righthead\"\n                 data-job-detail-url=\"\">\n                <!-- Jobs will be rendered here by JavaScript -->\n                <div class=\"jdq-loading\">Loading jobs...<\/div>\n            <\/div>\n\n            <!-- Hidden shortcode output -->\n            <div style=\"display: none;\">\n                <script type=\"application\/json\" id=\"jobsData\">{\"ok\":true,\"data\":[{\"id\":\"895\",\"campaign_id\":\"18921\",\"campaign_title\":\"Team Leader, Operations R1730706\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2><\/h2><p><\/p><h2><\/h2>\",\"ats_external_id\":\"R1730706\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"21500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-16T06:06:15.633+08:00\",\"created_at\":\"2026-05-16T06:05:13.920+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Team-Leader--Operations_R1730706\/apply\",\"head_count\":\"4\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"rosario.limon@concentrix.com\"},\"first_name\":\"Lim\u00f3n Murrieta, Rosario Refugio\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600318\",\"wid\":\"da7d7d2449a21010318b1fcd3c6a0000\",\"descriptor\":\"Rosario Lim\u00f3n Murrieta (102600318)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372765\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Team-Leader--Operations_R1730706\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Team-Leader--Operations_R1730706\/apply\",\"job_requisition_id\":\"R1730706\"}],\"organizations\":[{\"wid\":\"12547b2425a310236ccb77090b710000\",\"descriptor\":\"26602 - ByteDance - 980010222\",\"reference_id\":\"980010222\",\"custom_reference_id\":\"980010222\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d10633039fde6d9c95302\",\"descriptor\":\"TCA - Telecommute Agent\",\"reference_id\":\"Telecommute_Agent\",\"custom_reference_id\":\"Telecommute_Agent\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"57f3095787c910240de580cea3b40000\",\"descriptor\":\"W101MU ByteDance MX USDS\",\"reference_id\":\"W101MU\",\"custom_reference_id\":\"W101MU\",\"company_reference_id\":null},{\"wid\":\"a311bc4bc89d1003a225246adc4a0000\",\"descriptor\":\"COGS (SITE) Team Leader Billable Direct\",\"reference_id\":\"SITTEAMLEADBIL\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alejandra.ruiz1@concentrix.com\"},\"first_name\":\"Alejandra Ruiz (103279570)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1730706\",\"wid\":\"98666caeb34a100876840280aef80000\",\"descriptor\":\"Team Leader, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Ensure that all GCs properly manage and respond to live chats and support tickets raised by users, complying with the guidelines established by the client.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"896\",\"campaign_id\":\"18911\",\"campaign_title\":\"Principal Software Architect (TCF) R1729453\",\"campaign_type\":\"job_application\",\"job_title\":\"Director, Enterprise Solution Architect\",\"street\":\"USA FL Work-at-Home\",\"address\":\"USA FL Work-at-Home\",\"city\":\"USA\",\"state\":\"Florida\",\"postal_code\":\"32301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nConcentrix is the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>Director-Enterprise Solution Architect \u2013\u00a0Contact Center Technologies - CRM, CCaaS, AI Automation and Interaction Analytics<\/p><p><\/p><p><b>(Preferred Location Eastern Time Zone)<\/b><\/p><p><\/p><div><\/div><p>Summary<\/p><ul><li>We are seeking a world-class\u00a0Director, Enterprise Solution Architect\u00a0to join the\u00a0Global Pre-Sales and Solution function\u00a0to\u00a0deliver cutting-edge enterprise architecture and solution across the world\u2019s most advanced technology platforms for Customer Experience Services<\/li><li>This senior individual contributor will lead pre-sales, enterprise architecture, and solutioning efforts across\u00a0hyperscalers (AWS, Azure, Google), CCaaS\u00a0 Omni channel solutions( Microsoft, Amazon Connect, Genesys, NICE), Web Portals, Mobile Apps,\u00a0 CRM\/ERP (MS Dynamics, Zendesk, Salesforce, SAP, Adobe), RPA ( UIPATH, Automation Anywhere), AI, Generative AI,\u00a0 LLM platforms (Open AI, Google Gemini, Claude, Anthropic and others), Ticketing platforms ( ServiceNow) and Analytics.<\/li><li>This role is perfect for someone passionate about shaping what\u2019s next, a leader eager not just to respond to change, but to\u00a0create the future of customer experience and enterprise innovation for Customer Experience Operations.<\/li><li>The ideal candidate will combine\u00a0deep technical and enterprise architecture expertise, advanced knowledge of AI\/GenAI\/LLM, and proven commercial acumen\u00a0to develop, position, and win high-impact solutions with Fortune 500 clients for their Customer Experience Transformation<\/li><\/ul><div><\/div><p>Key Responsibilities<\/p><ul><li>Serve as the senior architect in the\u00a0Global Presales and Solutions Organization.<\/li><li>Own all aspects of\u00a0pre-sales, solutioning, enterprise architecture, and consulting\u00a0across multi-partner platforms:<br \/>\u2192 Hyperscalers (AWS, Azure, Google)<br \/>\u2192 CCaaS (Microsoft Dynamics 365, Amazon Connect, Genesys, NICE)<br \/>\u2192 CRM\/ERP (MS Dynamics, Salesforce, Zendesk, SAP, Adobe)<br \/>\u2192 Agentic AI, Generative AI, LLMs, RPA, and data platforms (Service Now, Databricks, Automation Anywhere, Gemini, Claude and Open AI)<\/li><li>Define forward-thinking enterprise architectures that\u00a0anticipate client needs, unlock business value, and shape competitive advantage.<\/li><li>Lead solution development for\u00a0new logos, hybrid accounts, and existing customers, translating complex client strategies into scalable, commercially viable solutions\u00a0for enhancing Customer Experience<\/li><li>Produce and present architecture design artifacts, technical specifications, and high-level design documents tailored to customer needs and partner platforms.<\/li><li>Confidently explain and differentiate\u00a0AI, GenAI, LLMs, and automation\u00a0use cases, and how they integrate with CCaaS, CRM, ERP, and data environments.<\/li><li>Engage with senior client and partner leaders to build trusted relationships, drive joint success, and ensure value realization, renewal, and expansion.<\/li><li>Collaborate closely with global and regional sales leadership, technical teams, and delivery organizations to achieve and exceed revenue goals.<\/li><\/ul><div><\/div><p>KPIs<\/p><p>ACV originated and closed through partner platforms Number of wins with key partner platforms Win rate (%) and close rate (%) on deals New logos acquired and cross-sell ACV with existing customers<\/p><div><\/div><p>Required Qualifications<\/p><ul><li>10&#43; years of enterprise architecture experience with Fortune 500 companies, ideally within top-tier technology services or enterprise-class companies and CCaaS and AI Partner solutions.<\/li><li>Strong track record of consulting-led\u00a0technology pre-sales, solutioning, and enterprise architecture\u00a0across multi-partner ecosystems\u00a0for Contact Center Customer Experience<\/li><li>Advanced knowledge of\u00a0AI, Generative AI, LLMs, cognitive automation, and predictive analytics and the ability to clearly explain and apply them in client solutions.<\/li><li>Proven success creating solution blueprints, technical specs, and design documents, with deep experience in cross-platform database, data architecture, security, performance, scalability, and reliability.<\/li><li>Strong commercial acumen able to architect solutions that deliver cost optimization, speed-to-market, and revenue growth and outcome based pricing models<\/li><li>Experience with at least\u00a0two of the three key partner categories: CCaaS (Microsoft Dynamics CCP, Amazon Connect, Genesys, NICE), CRM\/ERP (MS Dynamics, Zendesk, Salesforce, SAP, Adobe), Automation Solutions ( Google Gemini, Open AI, Automation Anywhere and UIPATH)<\/li><li>Technical and Seller Certification is CCaaS, CRM and Automation platforms.<\/li><\/ul><p><\/p><p>The base salary for this position is $150,000 \u2013 $225,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 05\/19\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>Physical and Mental Requirements<br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Employment Opportunity<br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p>English: <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p>Spanish: <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p>Accommodation<br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>Artificial Intelligence<br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>Work Authorization<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\">https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/a><\/p><p>#WAH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1729453\",\"location\":\"USA, Florida\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-16T06:05:14.636+08:00\",\"created_at\":\"2026-05-16T02:04:16.096+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Director--Enterprise-Solution-Architect_R1729453\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"organization_reference_id\":\"CUSA\"},\"location\":{\"city\":\"USA\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32301\",\"primary_location\":{\"id\":\"US-WAH-FLORI-00\",\"wid\":\"b67da9176e3d1062f9df5ef73bd5bf01\",\"descriptor\":\"USA FL Work-at-Home\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Architecture\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0150\",\"descriptor\":\"Director, Software Architecture (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372646\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Director--Enterprise-Solution-Architect_R1729453\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Director--Enterprise-Solution-Architect_R1729453\/apply\",\"job_requisition_id\":\"R1729453\"}],\"organizations\":[{\"wid\":\"f9af6d7260980170500af6193c06a3be\",\"descriptor\":\"(CORP) SOLUTIONS\",\"reference_id\":\"SOLUTIONS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"custom_reference_id\":null,\"company_reference_id\":\"CUSA\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pichappan.pethachi@concentrix.com\"},\"first_name\":\"Pethachi Pichappan (062191)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1729453\",\"wid\":\"1adf8e0dc563100867a6f9d123a10000\",\"descriptor\":\"Director, Enterprise Solution Architect\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T5\",\"wid\":\"c8e0e0a8af1d10106114b06393170000\",\"descriptor\":\"Grade T5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"897\",\"campaign_id\":\"18906\",\"campaign_title\":\"Associate Director, Creative Services R1731289\",\"campaign_type\":\"job_application\",\"job_title\":\"Creative Director - Graphic Design & Video Production\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We are building a B2B brand that has impact. We need a creative function that makes it unmissable, and unmistakable.\\nYou will lead and elevate our graphic design and video production teams, shaping a visual identity that feels confident, consistent and commercially powerful. This is a hands-on leadership role. You will set the creative standard not just through direction, but through doing.\\nYou know how to move fast when the moment demands it and how to craft cinematic, high-production work when the brand deserves it. You combine creative vision with executional excellence. \\nThe mandate is simple: Make the brand look exceptional. Make it feel distinctive. Make it matter.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Key Responsibilities<\/b>:<\/p><p><u>Define and Lead Creative Vision<\/u><\/p><ul><li><p>Shape and evolve the visual identity across web, social, campaigns, video, events and internal communications.<\/p><\/li><li><p>Ensure every creative output feels cohesive, premium and aligned to brand strategy.<\/p><\/li><li><p>Translate business priorities into compelling visual direction.<\/p><\/li><li><p>Personally contribute to high-impact creative work when required, setting the bar through example.<\/p><\/li><\/ul><p><u>Lead, Inspire and Develop the Creative Team<\/u><\/p><ul><li><p>Oversee and mentor the graphic design and video production teams.<\/p><\/li><li><p>Inspire high standards, strong craft and creative confidence.<\/p><\/li><li><p>Provide clear, constructive feedback that elevates individual and team performance.<\/p><\/li><li><p>Lead from the front, actively contributing to creative execution where it matters most.<\/p><\/li><\/ul><p><u>Deliver Both Rapid and High-Production Creative<\/u><\/p><ul><li><p>Enable fast, responsive creative for trending topics, real-time moments and reactive campaigns.<\/p><\/li><li><p>Ensure rapid-turn content maintains brand consistency and quality.<\/p><\/li><li><p>Oversee and contribute to premium, high-production brand assets, including cinematic video and flagship campaign work.<\/p><\/li><li><p>Balance agility with craft, knowing when speed matters and when polish defines impact.<\/p><\/li><\/ul><p><u>Drive Concept and Campaign Development<\/u><\/p><ul><li><p>Lead ideation across brand, campaign, product and thought leadership initiatives.<\/p><\/li><li><p>Develop bold creative concepts that resonate with clients and prospects.<\/p><\/li><li><p>Ensure ideas are distinctive, relevant and commercially grounded.<\/p><\/li><\/ul><p><u>Oversee Production and Execution<\/u><\/p><ul><li><p>Maintain exceptional quality from concept through final delivery.<\/p><\/li><li><p>Guide motion design, video production and visual execution to ensure technical and aesthetic excellence.<\/p><\/li><li><p>Establish workflows that enable both quickfire content and complex production.<\/p><\/li><\/ul><p><u>Advocate Creative at Senior Level<\/u><\/p><ul><li><p>Present and articulate creative rationale to senior stakeholders with clarity and confidence.<\/p><\/li><li><p>Influence strategic discussions through strong visual thinking.<\/p><\/li><li><p>Ensure creative direction is understood, supported and consistently executed.<\/p><\/li><li><p>Leverage Tools and Innovation<\/p><\/li><li><p>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/p><\/li><li><p>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/p><\/li><li><p>Continuously evaluate emerging tools and formats that elevate creative impact.<\/p><\/li><\/ul><p><u>Leverage Tools and Innovation<\/u><\/p><ul><li><p>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/p><\/li><li><p>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/p><\/li><li><p>Continuously evaluate emerging tools and formats that elevate creative impact.<\/p><\/li><\/ul><p><u>Objectives &amp; Measures of Success<\/u><\/p><ul><li><p>A cohesive and distinctive visual identity across all channels.<\/p><\/li><li><p>High-quality creative output delivered at both speed and scale.<\/p><\/li><li><p>Premium, flagship creative work that elevates brand positioning.<\/p><\/li><li><p>Increased engagement and brand perception among clients and prospects.<\/p><\/li><li><p>A motivated and developing creative team.<\/p><\/li><li><p>Creative influence recognised at senior leadership level.<\/p><\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><p><u>Essential<\/u><\/p><ul><li><p>Extensive experience leading visual design and video production in a B2B or agency environment.<\/p><\/li><li><p>Exceptional eye for typography, layout, motion, colour and visual storytelling.<\/p><\/li><li><p>Strong portfolio demonstrating both high-production brand work and rapid-turn creative.<\/p><\/li><li><p>Proven experience mentoring and developing creative talent.<\/p><\/li><li><p>Deep expertise in Adobe Creative Suite, Figma and video production tools. Fluency in modern AI creative tooling and workflows.<\/p><\/li><li><p>Hands-on creative capability with the confidence to contribute directly to execution.<\/p><\/li><li><p>Ability to balance bold creative thinking with commercial discipline. Confidence presenting creative work and rationale to senior stakeholders.<\/p><\/li><\/ul><p><\/p><p>It will be a plus if you:<\/p><ul><li><p>Experience in enterprise, technology or transformation-focused brands.<\/p><\/li><li><p>Background in both agency and in-house leadership roles.<\/p><\/li><li><p>Experience with 3D, advanced motion graphics or immersive formats.<\/p><\/li><li><p>Experience scaling creative operations in a growing organisation.<\/p><\/li><\/ul><p><\/p><p><u>Core Competencies &amp; Leadership Capabilities<\/u><\/p><ul><li><p>Visionary and hands-on creative leadership.<\/p><\/li><li><p>Inspires through action as well as direction.<\/p><\/li><li><p>Strong aesthetic judgement and attention to detail.<\/p><\/li><li><p>Comfortable operating at both speed and depth.<\/p><\/li><li><p>Confident communicator and creative advocate.<\/p><\/li><li><p>Curious and experimental with new tools and formats.<\/p><\/li><\/ul><p><\/p><p><u>Working Model &amp; Travel Requirements<\/u><\/p><ul><li><p>Global creative remit within a matrixed organisation.<\/p><\/li><li><p>Regular collaboration across marketing, brand and product teams.<\/p><\/li><li><p>Travel as required to support key initiatives.<\/p><\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1731289\",\"location\":\"Mexico City\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T00:06:36.386+08:00\",\"created_at\":\"2026-05-16T00:05:26.164+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731289\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2336\",\"descriptor\":\"Associate Director, Creative Services\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372711\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731289\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731289\/apply\",\"job_requisition_id\":\"R1731289\"}],\"organizations\":[],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"rob.hamblett@concentrix.com\"},\"first_name\":\"Rob Hamblett (102526725)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1731289\",\"wid\":\"11279a3178e710085fdd3d91c2ec0000\",\"descriptor\":\"Creative Director - Graphic Design & Video Production\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"898\",\"campaign_id\":\"18902\",\"campaign_title\":\"Team Leader, Operations R1730659\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Team Leader Claro Despacho\",\"street\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\",\"address\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\",\"city\":\"Ciudad de Guatemala\",\"state\":\"Guatemala\",\"postal_code\":\"01013\",\"region\":null,\"country\":\"Guatemala\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1730659\",\"location\":\"Ciudad de Guatemala, Guatemala\",\"job_type\":\"full_time\",\"salary\":\"5500\",\"salary_type\":\"monthly\",\"salary_currency\":\"GTQ\",\"updated_at\":\"2026-05-16T00:06:25.502+08:00\",\"created_at\":\"2026-05-16T00:05:23.565+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkwMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Operations-Team-Leader-Claro-Despacho_R1730659\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"d209b849f157101ac0ba2d940e740000\",\"descriptor\":\"Concentrix Solutions Guatemala S.A.\",\"reference_id\":\"WGT02\",\"organization_reference_id\":\"WGT02\"},\"location\":{\"city\":\"Ciudad de Guatemala\",\"state\":\"Guatemala\",\"country\":{\"wid\":\"db3b4b80df0f4287b262e5564c10edfa\",\"iso2\":\"GT\",\"iso3\":\"GTM\",\"descriptor\":\"Guatemala\",\"iso_numeric\":\"320\"},\"postal_code\":\"01013\",\"primary_location\":{\"id\":\"GT-CIU-TETRA-01\",\"wid\":\"0ee2e7446272101d479e81f1efc60000\",\"descriptor\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"hector.hernandez2@concentrix.com\"},\"first_name\":\"Hernandez Mendez, Hector Eduardo\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600384\",\"wid\":\"da7d7d2449a21010318809d78f7a0001\",\"descriptor\":\"Hector Hernandez Mendez (102600384)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372731\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Operations-Team-Leader-Claro-Despacho_R1730659\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Operations-Team-Leader-Claro-Despacho_R1730659\/apply\",\"job_requisition_id\":\"R1730659\"}],\"organizations\":[{\"wid\":\"5ce0d1f86d6d101cf22eda3a90aa0000\",\"descriptor\":\"26484 - CLARO - 980010064\",\"reference_id\":\"980010064\",\"custom_reference_id\":\"980010064\",\"company_reference_id\":null},{\"wid\":\"16c423e5a94c101d4d23103ecdad0000\",\"descriptor\":\"W101FX Claro\",\"reference_id\":\"W101FX\",\"custom_reference_id\":\"W101FX\",\"company_reference_id\":null},{\"wid\":\"d209b849f157101ac0ba2d940e740000\",\"descriptor\":\"Concentrix Solutions Guatemala S.A.\",\"reference_id\":\"WGT02\",\"custom_reference_id\":null,\"company_reference_id\":\"WGT02\"},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.ramos@concentrix.com\"},\"first_name\":\"Mario Ramos Morales (102597865)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1730659\",\"wid\":\"a3e9d98603d0100861ba85e799f20000\",\"descriptor\":\"Operations Team Leader Claro Despacho\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"899\",\"campaign_id\":\"18901\",\"campaign_title\":\"Associate Director, Creative Services R1731283\",\"campaign_type\":\"job_application\",\"job_title\":\"Creative Director - Graphic Design & Video Production\",\"street\":\"CAN ON Work-at-Home\",\"address\":\"CAN ON Work-at-Home\",\"city\":\"CAN\",\"state\":\"Ontario\",\"postal_code\":\"L5B 1R6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"We are building a B2B brand that has impact. We need a creative function that makes it unmissable, and unmistakable.\\nYou will lead and elevate our graphic design and video production teams, shaping a visual identity that feels confident, consistent and commercially powerful. This is a hands-on leadership role. You will set the creative standard not just through direction, but through doing.\\nYou know how to move fast when the moment demands it and how to craft cinematic, high-production work when the brand deserves it. You combine creative vision with executional excellence. \\nThe mandate is simple: Make the brand look exceptional. Make it feel distinctive. Make it matter.\\nJustification\\nJustification\\nAs we continue to reposition our business, we need a creative function that makes our brand unmissable and unmistakable. Since losing our Creative Director in 2025, we haven't replaced them and don't have anyone whose focus is on the strategic direction of our brand and how we show up.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Key Responsibilities<\/b>:<\/p><p><u>Define and Lead Creative Vision<\/u><\/p><ul><li><p>Shape and evolve the visual identity across web, social, campaigns, video, events and internal communications.<\/p><\/li><li><p>Ensure every creative output feels cohesive, premium and aligned to brand strategy.<\/p><\/li><li><p>Translate business priorities into compelling visual direction.<\/p><\/li><li><p>Personally contribute to high-impact creative work when required, setting the bar through example.<\/p><\/li><\/ul><p><u>Lead, Inspire and Develop the Creative Team<\/u><\/p><ul><li><p>Oversee and mentor the graphic design and video production teams.<\/p><\/li><li><p>Inspire high standards, strong craft and creative confidence.<\/p><\/li><li><p>Provide clear, constructive feedback that elevates individual and team performance.<\/p><\/li><li><p>Lead from the front, actively contributing to creative execution where it matters most.<\/p><\/li><\/ul><p><u>Deliver Both Rapid and High-Production Creative<\/u><\/p><ul><li><p>Enable fast, responsive creative for trending topics, real-time moments and reactive campaigns.<\/p><\/li><li><p>Ensure rapid-turn content maintains brand consistency and quality.<\/p><\/li><li><p>Oversee and contribute to premium, high-production brand assets, including cinematic video and flagship campaign work.<\/p><\/li><li><p>Balance agility with craft, knowing when speed matters and when polish defines impact.<\/p><\/li><\/ul><p><u>Drive Concept and Campaign Development<\/u><\/p><ul><li><p>Lead ideation across brand, campaign, product and thought leadership initiatives.<\/p><\/li><li><p>Develop bold creative concepts that resonate with clients and prospects.<\/p><\/li><li><p>Ensure ideas are distinctive, relevant and commercially grounded.<\/p><\/li><\/ul><p><u>Oversee Production and Execution<\/u><\/p><ul><li><p>Maintain exceptional quality from concept through final delivery.<\/p><\/li><li><p>Guide motion design, video production and visual execution to ensure technical and aesthetic excellence.<\/p><\/li><li><p>Establish workflows that enable both quickfire content and complex production.<\/p><\/li><\/ul><p><u>Advocate Creative at Senior Level<\/u><\/p><ul><li><p>Present and articulate creative rationale to senior stakeholders with clarity and confidence.<\/p><\/li><li><p>Influence strategic discussions through strong visual thinking.<\/p><\/li><li><p>Ensure creative direction is understood, supported and consistently executed.<\/p><\/li><li><p>Leverage Tools and Innovation<\/p><\/li><li><p>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/p><\/li><li><p>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/p><\/li><li><p>Continuously evaluate emerging tools and formats that elevate creative impact.<\/p><\/li><\/ul><p><u>Leverage Tools and Innovation<\/u><\/p><ul><li><p>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/p><\/li><li><p>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/p><\/li><li><p>Continuously evaluate emerging tools and formats that elevate creative impact.<\/p><\/li><\/ul><p><u>Objectives &amp; Measures of Success<\/u><\/p><ul><li><p>A cohesive and distinctive visual identity across all channels.<\/p><\/li><li><p>High-quality creative output delivered at both speed and scale.<\/p><\/li><li><p>Premium, flagship creative work that elevates brand positioning.<\/p><\/li><li><p>Increased engagement and brand perception among clients and prospects.<\/p><\/li><li><p>A motivated and developing creative team.<\/p><\/li><li><p>Creative influence recognised at senior leadership level.<\/p><\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><p><u>Essential<\/u><\/p><ul><li><p>Extensive experience leading visual design and video production in a B2B or agency environment.<\/p><\/li><li><p>Exceptional eye for typography, layout, motion, colour and visual storytelling.<\/p><\/li><li><p>Strong portfolio demonstrating both high-production brand work and rapid-turn creative.<\/p><\/li><li><p>Proven experience mentoring and developing creative talent.<\/p><\/li><li><p>Deep expertise in Adobe Creative Suite, Figma and video production tools. Fluency in modern AI creative tooling and workflows.<\/p><\/li><li><p>Hands-on creative capability with the confidence to contribute directly to execution.<\/p><\/li><li><p>Ability to balance bold creative thinking with commercial discipline. Confidence presenting creative work and rationale to senior stakeholders.<\/p><\/li><\/ul><p><\/p><p>It will be a plus if you:<\/p><ul><li><p>Experience in enterprise, technology or transformation-focused brands.<\/p><\/li><li><p>Background in both agency and in-house leadership roles.<\/p><\/li><li><p>Experience with 3D, advanced motion graphics or immersive formats.<\/p><\/li><li><p>Experience scaling creative operations in a growing organisation.<\/p><\/li><\/ul><p><\/p><p><u>Core Competencies &amp; Leadership Capabilities<\/u><\/p><ul><li><p>Visionary and hands-on creative leadership.<\/p><\/li><li><p>Inspires through action as well as direction.<\/p><\/li><li><p>Strong aesthetic judgement and attention to detail.<\/p><\/li><li><p>Comfortable operating at both speed and depth.<\/p><\/li><li><p>Confident communicator and creative advocate.<\/p><\/li><li><p>Curious and experimental with new tools and formats.<\/p><\/li><\/ul><p><\/p><p><u>Working Model &amp; Travel Requirements<\/u><\/p><ul><li><p>Global creative remit within a matrixed organisation.<\/p><\/li><li><p>Regular collaboration across marketing, brand and product teams.<\/p><\/li><li><p>Travel as required to support key initiatives.<\/p><\/li><\/ul><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p>The base salary range for this position is $108,000.00 - $120,000.00, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The position will be posted for 2 months from its posting date of May 15, 2026.<\/p><p><\/p><p><b>Physical and Mental Requirements:\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Opportunity Statement<\/b><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement<\/b><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI)<\/b><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\" target=\\\"_blank\\\"><span>AB<\/span><\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\" target=\\\"_blank\\\"><span>BC<\/span><\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\" target=\\\"_blank\\\"><span>MB<\/span><\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\" target=\\\"_blank\\\"><span>NL<\/span><\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\" target=\\\"_blank\\\"><span>NS<\/span><\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\" target=\\\"_blank\\\"><span>ON<\/span><\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\" target=\\\"_blank\\\"><span>PE<\/span><\/a>, and <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\" target=\\\"_blank\\\"><span>SK<\/span><\/a>.<br \/><br \/><b>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>HERE<\/b><\/a><b>.<\/b><\/p>\",\"ats_external_id\":\"R1731283\",\"location\":\"CAN, Ontario\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T00:06:26.333+08:00\",\"created_at\":\"2026-05-16T00:05:22.597+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731283-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L5B 1R6\",\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2336\",\"descriptor\":\"Associate Director, Creative Services\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372762\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731283-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731283-1\/apply\",\"job_requisition_id\":\"R1731283\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rob.hamblett@concentrix.com\"},\"first_name\":\"Rob Hamblett (102526725)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1731283\",\"wid\":\"1adf8e0dc56310085fbc411bef130000\",\"descriptor\":\"Creative Director - Graphic Design & Video Production\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"900\",\"campaign_id\":\"18900\",\"campaign_title\":\"Associate Director, Creative Services R1731263\",\"campaign_type\":\"job_application\",\"job_title\":\"Creative Director - Graphic Design & Video Production\",\"street\":\"USA FL Work-at-Home\",\"address\":\"USA FL Work-at-Home\",\"city\":\"USA\",\"state\":\"Florida\",\"postal_code\":\"32301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We are building a B2B brand that has impact. We need a creative function that makes it unmissable, and unmistakable.\\nYou will lead and elevate our graphic design and video production teams, shaping a visual identity that feels confident, consistent and commercially powerful. This is a hands-on leadership role. You will set the creative standard not just through direction, but through doing.\\nYou know how to move fast when the moment demands it and how to craft cinematic, high-production work when the brand deserves it. You combine creative vision with executional excellence. \\nThe mandate is simple: Make the brand look exceptional. Make it feel distinctive. Make it matter.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Key Responsibilities<\/b>:<\/p><p><u>Define and Lead Creative Vision<\/u><\/p><ul><li><p>Shape and evolve the visual identity across web, social, campaigns, video, events and internal communications.<\/p><\/li><li><p>Ensure every creative output feels cohesive, premium and aligned to brand strategy.<\/p><\/li><li><p>Translate business priorities into compelling visual direction.<\/p><\/li><li><p>Personally contribute to high-impact creative work when required, setting the bar through example.<\/p><\/li><\/ul><p><u>Lead, Inspire and Develop the Creative Team<\/u><\/p><ul><li><p>Oversee and mentor the graphic design and video production teams.<\/p><\/li><li><p>Inspire high standards, strong craft and creative confidence.<\/p><\/li><li><p>Provide clear, constructive feedback that elevates individual and team performance.<\/p><\/li><li><p>Lead from the front, actively contributing to creative execution where it matters most.<\/p><\/li><\/ul><p><u>Deliver Both Rapid and High-Production Creative<\/u><\/p><ul><li><p>Enable fast, responsive creative for trending topics, real-time moments and reactive campaigns.<\/p><\/li><li><p>Ensure rapid-turn content maintains brand consistency and quality.<\/p><\/li><li><p>Oversee and contribute to premium, high-production brand assets, including cinematic video and flagship campaign work.<\/p><\/li><li><p>Balance agility with craft, knowing when speed matters and when polish defines impact.<\/p><\/li><\/ul><p><u>Drive Concept and Campaign Development<\/u><\/p><ul><li><p>Lead ideation across brand, campaign, product and thought leadership initiatives.<\/p><\/li><li><p>Develop bold creative concepts that resonate with clients and prospects.<\/p><\/li><li><p>Ensure ideas are distinctive, relevant and commercially grounded.<\/p><\/li><\/ul><p><u>Oversee Production and Execution<\/u><\/p><ul><li><p>Maintain exceptional quality from concept through final delivery.<\/p><\/li><li><p>Guide motion design, video production and visual execution to ensure technical and aesthetic excellence.<\/p><\/li><li><p>Establish workflows that enable both quickfire content and complex production.<\/p><\/li><\/ul><p><u>Advocate Creative at Senior Level<\/u><\/p><ul><li><p>Present and articulate creative rationale to senior stakeholders with clarity and confidence.<\/p><\/li><li><p>Influence strategic discussions through strong visual thinking.<\/p><\/li><li><p>Ensure creative direction is understood, supported and consistently executed.<\/p><\/li><li><p>Leverage Tools and Innovation<\/p><\/li><li><p>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/p><\/li><li><p>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/p><\/li><li><p>Continuously evaluate emerging tools and formats that elevate creative impact.<\/p><\/li><\/ul><p><u>Leverage Tools and Innovation<\/u><\/p><ul><li><p>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/p><\/li><li><p>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/p><\/li><li><p>Continuously evaluate emerging tools and formats that elevate creative impact.<\/p><\/li><\/ul><p><u>Objectives &amp; Measures of Success<\/u><\/p><ul><li><p>A cohesive and distinctive visual identity across all channels.<\/p><\/li><li><p>High-quality creative output delivered at both speed and scale.<\/p><\/li><li><p>Premium, flagship creative work that elevates brand positioning.<\/p><\/li><li><p>Increased engagement and brand perception among clients and prospects.<\/p><\/li><li><p>A motivated and developing creative team.<\/p><\/li><li><p>Creative influence recognised at senior leadership level.<\/p><\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><p><u>Essential<\/u><\/p><ul><li><p>Extensive experience leading visual design and video production in a B2B or agency environment.<\/p><\/li><li><p>Exceptional eye for typography, layout, motion, colour and visual storytelling.<\/p><\/li><li><p>Strong portfolio demonstrating both high-production brand work and rapid-turn creative.<\/p><\/li><li><p>Proven experience mentoring and developing creative talent.<\/p><\/li><li><p>Deep expertise in Adobe Creative Suite, Figma and video production tools. Fluency in modern AI creative tooling and workflows.<\/p><\/li><li><p>Hands-on creative capability with the confidence to contribute directly to execution.<\/p><\/li><li><p>Ability to balance bold creative thinking with commercial discipline. Confidence presenting creative work and rationale to senior stakeholders.<\/p><\/li><\/ul><p><\/p><p>It will be a plus if you:<\/p><ul><li><p>Experience in enterprise, technology or transformation-focused brands.<\/p><\/li><li><p>Background in both agency and in-house leadership roles.<\/p><\/li><li><p>Experience with 3D, advanced motion graphics or immersive formats.<\/p><\/li><li><p>Experience scaling creative operations in a growing organisation.<\/p><\/li><\/ul><p><\/p><p><u>Core Competencies &amp; Leadership Capabilities<\/u><\/p><ul><li><p>Visionary and hands-on creative leadership.<\/p><\/li><li><p>Inspires through action as well as direction.<\/p><\/li><li><p>Strong aesthetic judgement and attention to detail.<\/p><\/li><li><p>Comfortable operating at both speed and depth.<\/p><\/li><li><p>Confident communicator and creative advocate.<\/p><\/li><li><p>Curious and experimental with new tools and formats.<\/p><\/li><\/ul><p><\/p><p><u>Working Model &amp; Travel Requirements<\/u><\/p><ul><li><p>Global creative remit within a matrixed organisation.<\/p><\/li><li><p>Regular collaboration across marketing, brand and product teams.<\/p><\/li><li><p>Travel as required to support key initiatives.<\/p><\/li><\/ul><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p>The base salary range for this position is $121,500.00 - $148,500.00, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The position will be posted for 2 months from its posting date of May 15, 2026.<\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>HERE<\/b><\/a><b>. <\/b><\/p>\",\"ats_external_id\":\"R1731263\",\"location\":\"USA, Florida\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T00:05:27.964+08:00\",\"created_at\":\"2026-05-15T22:05:33.027+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731263-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32301\",\"primary_location\":{\"id\":\"US-WAH-FLORI-00\",\"wid\":\"b67da9176e3d1062f9df5ef73bd5bf01\",\"descriptor\":\"USA FL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2336\",\"descriptor\":\"Associate Director, Creative Services\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372779\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731263-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1731263-1\/apply\",\"job_requisition_id\":\"R1731263\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rob.hamblett@concentrix.com\"},\"first_name\":\"Rob Hamblett (102526725)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1731263\",\"wid\":\"9bc7e70e081910085ecf258c01b10000\",\"descriptor\":\"Creative Director - Graphic Design & Video Production\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"901\",\"campaign_id\":\"18886\",\"campaign_title\":\"Sr. Manager, B2B Sales R1731145\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Sales Manager (B2B Sales)\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Senior Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul><p><\/p><p><b>Candidate Profile:<\/b><\/p><ul><li>A passion for customer experience and driving team results<\/li><li>Tech\/Hardware Sales background is a plus<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><li>Availability to work from the office<\/li><\/ul>\",\"ats_external_id\":\"R1731145\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T20:05:40.200+08:00\",\"created_at\":\"2026-05-15T20:04:29.677+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Senior-Sales-Manager--B2B-Sales-_R1731145\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3096\",\"descriptor\":\"Sr. Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372577\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Senior-Sales-Manager--B2B-Sales-_R1731145\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Senior-Sales-Manager--B2B-Sales-_R1731145\/apply\",\"job_requisition_id\":\"R1731145\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pavlos.prapas@concentrix.com\"},\"first_name\":\"Paul Prapas (102561715)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1731145\",\"wid\":\"342886d1748910085313c45f9e1f0000\",\"descriptor\":\"Senior Sales Manager (B2B Sales)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"530\",\"campaign_id\":\"228\",\"campaign_title\":\"NL - Ayvens - Groningen - 2\",\"campaign_type\":\"job_application\",\"job_title\":\"\ud83d\ude97 Klantenservice Medewerker Mobiliteit | Dagdiensten | \u20ac15,28 p\/u\",\"street\":null,\"address\":null,\"city\":\"Groningen\",\"state\":\"Groningen\",\"postal_code\":null,\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Versterk het team bij Concentrix vandaag!\",\"long_description\":\"<p data-start=\\\"534\\\" data-end=\\\"661\\\">Ben jij klantgericht, communicatief sterk en op zoek naar een baan met fijne werktijden? Dan hebben wij een mooie kans voor je.<\/p>\\n<p data-start=\\\"663\\\" data-end=\\\"916\\\">Voor een bekende leasemaatschappij zoeken wij klantenservicemedewerkers die particuliere leaserijders ondersteunen bij vragen over onderhoud, contracten, service en mobiliteit. Jij zorgt ervoor dat klanten snel, duidelijk en vriendelijk geholpen worden.<\/p>\\n<h3 data-section-id=\\\"1mji44u\\\" data-start=\\\"918\\\" data-end=\\\"937\\\">Wat bieden wij?<\/h3>\\n<p data-start=\\\"938\\\" data-end=\\\"1261\\\">\ud83d\udcb0 Startsalaris van &euro;15,28 bruto per uur (21+)<br data-start=\\\"984\\\" data-end=\\\"987\\\" \/>\ud83d\udcc5 25 vakantiedagen op fulltime basis<br data-start=\\\"1024\\\" data-end=\\\"1027\\\" \/>\u23f0 Werktijden tussen maandag t\/m vrijdag 08:00 &ndash; 17:30<br data-start=\\\"1080\\\" data-end=\\\"1083\\\" \/>\ud83c\udf93 Een volledig betaalde training van 8 werkdagen<br data-start=\\\"1132\\\" data-end=\\\"1135\\\" \/>\ud83d\udcc8 Mogelijkheden om jezelf verder te ontwikkelen binnen Concentrix<br data-start=\\\"1201\\\" data-end=\\\"1204\\\" \/>\ud83c\udf10 Pensioenregeling inclusief partner- en wezenpensioen<\/p>\\n<h3 data-section-id=\\\"16a1y92\\\" data-start=\\\"1263\\\" data-end=\\\"1282\\\">Wat vragen wij?<\/h3>\\n<p data-start=\\\"1283\\\" data-end=\\\"1454\\\">\u2714 Minimaal 28 uur per week beschikbaar<br data-start=\\\"1321\\\" data-end=\\\"1324\\\" \/>\u2714 Vloeiend Nederlands en Engels<br data-start=\\\"1355\\\" data-end=\\\"1358\\\" \/>\u2714 Je kunt snel schakelen tussen systemen<br data-start=\\\"1398\\\" data-end=\\\"1401\\\" \/>\u2714 Een VOG die binnen 6 weken aangevraagd kan worden<\/p>\\n<p data-start=\\\"1456\\\" data-end=\\\"1576\\\">\ud83d\udce9 Interesse? Solliciteer direct of neem contact op met Shannon Kuiper via <a class=\\\"decorated-link cursor-pointer\\\" rel=\\\"noopener\\\" data-start=\\\"1531\\\" data-end=\\\"1560\\\">shannon.kuiper@concentrix.com<\/a> of 06-20465807.<\/p>\",\"ats_external_id\":\"2906268118\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T17:00:23.300+02:00\",\"created_at\":\"2026-05-15T16:59:09.060+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1758\",\"campaign_id\":\"722\",\"campaign_title\":\"Avalon RCC \/ German \/ WAH \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor (German-speaking) \u2013 Leading Tech Brand\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;<\/strong><strong>Inbound Sales Advisor <\/strong><strong>in Portugal (Full Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This role goes beyond traditional customer service or sales &mdash; it&rsquo;s an opportunity to build a career while representing a leading global technology brand, where innovation, performance, and customer experience come together seamlessly.<\/strong><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Inbound Sales Advisor, you will:<\/p>\\n<ul>\\n<li>Handle inbound customer calls professionally and efficiently.<\/li>\\n<li>Identify customer needs through effective questioning and active listening.<\/li>\\n<li>Recommend the most suitable products based on usage, budget and preferences.<\/li>\\n<li>Promote complete solutions through upsell, cross-sell and accessory attach.<\/li>\\n<li>Explain product differences, compatibility and key benefits clearly.<\/li>\\n<li>Handle objections with confidence and guide customers toward purchase decisions.<\/li>\\n<li>Achieve KPIs including client satisfaction, attach and compliance.<\/li>\\n<li>Record customer interactions accurately in internal systems.<\/li>\\n<li>Keep up to date with product launches.<\/li>\\n<li>Deliver a premium brand experience in every interaction.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Have fluency in German (C1), with a good level of English for internal communication.<\/strong><\/li>\\n<li>Have previous experience in sales, customer service, or contact center environments.<\/li>\\n<li>Have strong communication and active listening skills, with confidence in sales conversations.<\/li>\\n<li>Have the ability to identify customer needs and recommend tailored, solution-based products.<\/li>\\n<li>Results-driven mindset with experience working toward targets and quality standards.<\/li>\\n<li>Interest in technology, with the ability to quickly learn product knowledge and ecosystems.<\/li>\\n<li>Strong digital literacy, able to navigate multiple systems efficiently.<\/li>\\n<li>Adaptability, resilience, and accountability, with the ability to build rapport quickly and work flexible schedules.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and bonuses<\/li>\\n<li>Full Work from Home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"2062979012\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T15:54:28.217+01:00\",\"created_at\":\"2026-05-15T15:53:01.167+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MjI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1759\",\"campaign_id\":\"716\",\"campaign_title\":\"Google TS \/ Portuguese \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (European Portuguese-speaking) - App Distribution Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in European Portuguese (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2805011581\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T14:37:46.389+01:00\",\"created_at\":\"2026-05-15T14:36:28.478+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1760\",\"campaign_id\":\"715\",\"campaign_title\":\"Twitter \/ Turkish \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Turkish-speaking) - Social Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Turkish (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"993134662\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T14:32:16.417+01:00\",\"created_at\":\"2026-05-15T14:30:53.379+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1761\",\"campaign_id\":\"714\",\"campaign_title\":\"Volkswagen Digital \/ English \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English-speaking) - Volkswagen \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of English (written and oral)&nbsp;<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1328743343\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T15:46:21.238+01:00\",\"created_at\":\"2026-05-15T14:19:14.136+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1762\",\"campaign_id\":\"713\",\"campaign_title\":\"ByteDance Collections \/ English \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Payment Collections Specialist (English-speaking) \u2013 Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Payment Collections Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Payment Collections Specialist, you will:<\/p>\\n<ul>\\n<li>Proactively reach out to customers with overdue balances via voice or written communication to encourage timely payments.<\/li>\\n<li>Manage the dunning process, including collection letters, reminders, formal notices, and escalation to senior management and sales when necessary.<\/li>\\n<li>Build and maintain strong customer relationships to reduce disputes and ensure future payments are timely.<\/li>\\n<li>Investigate and resolve payment disputes by collaborating with internal stakeholders (sales, customer service, legal).<\/li>\\n<li>Maintain accurate records of customer contacts and billing information.<\/li>\\n<li>Ensure efficient collection processes to reduce credit risk and minimize profit loss.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in English (written and spoken at C2 level)&nbsp;<\/li>\\n<li>Have at least 2 years of experience in Collections&nbsp;for&nbsp;Key Accounts &amp; Agencies in the Digital Industry (mandatory)<\/li>\\n<li>Have strong problem-solving abilities&nbsp;&ndash; are efficient in identifying and resolving customer issues<\/li>\\n<li>Are empathetic, resilient, and customer-centric &ndash; make proof of patience and professionalism<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3628414577\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T00:59:02.622+01:00\",\"created_at\":\"2026-05-15T14:10:31.317+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"160\",\"campaign_id\":\"758\",\"campaign_title\":\"R1730287 Case Management Specialist (On-Site) (Open)(Copy - 05\/15\/26  9:50:47)\",\"campaign_type\":\"job_application\",\"job_title\":\"Case Management Specialist (On-Site)\",\"street\":\"CAN North York Toronto 20 Norelco Drive\",\"address\":\"CAN North York Toronto 20 Norelco Drive\",\"city\":\"Toronto\",\"state\":\"Ontario\",\"postal_code\":\"M9L 2X6\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"The Case Management Specialist provides an excellent service to customers who have complaints or complex\/escalated issues \u2013 primarily through ensuring that concerns are fully understood and addressed comprehensively and quickly in way that is positive and helpful for customers, minimizing further issues. The Case Management Specialist will also play a key role in identifying and sharing \\nlearning opportunities from complaints and issues that can be used for service improvement.\",\"long_description\":\"<div><div><div><div><div><div><div><b>A NEW CAREER POWERED BY YOU<\/b><\/div><div><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<a href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\" target=\\\"_blank\\\"><b>World\u2019s Best Workplaces<\/b><\/a>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><u>\u201d<\/u> awards every year? Then a Case Management Specialist position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Case Management Specialist, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p>As a Case Management Specialist, you\u2019ll:<\/p><ul><li><p>Be responsible for receiving and resolving sensitive customer escalations and excel as the single point-of-contact for resolution.<\/p><\/li><li><p>Troubleshooting and resolving customer satisfaction issues, while prioritizing critical tasks and communication deliverables<\/p><\/li><li><p>Be available to answer inbound calls from the customer care team, customers, and retailers to provide guidance on policy and process, and act as a second-tier escalation team to resolve customer issues<\/p><\/li><li><p>Focus on continuous improvement of Customer Experience.\u00a0 Assess and provide feedback related to unique situations for further internal review<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><br \/><b>YOUR QUALIFICATIONS<\/b><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Case Management Specialist role include:<\/p><ul><li><p><b>Minimum of 2-3 years of demonstrated experience in de-escalation, creative problem solving and Top Tier communication skills<\/b><\/p><\/li><li><p>Proven leadership skills where taking ownership of exceptional customer experience and retention are the focus.<\/p><\/li><li><p>Exceptional time management and analytical skills, and the ability to focus on critical issues.<\/p><\/li><li><p>You have a proven ability to communicate in a clear and concise manner, while exercising a high level of patience, empathy, and positivity.<\/p><\/li><li><p>You can prioritize efficiently, dealing with multiple issues simultaneously.\u00a0 This will require a strong attention to detail and the ability to grasp concepts quickly<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $25.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ&#43; Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><\/div><div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><b><span>JOB AVAILABILITY<\/span><\/b><span>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>We accept applications for this position on an ongoing basis.\u00a0It\u00a0is\u00a0currently\u00a0for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/span><span>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>English Only\u00a0Posting \u2013 Keep the below\u00a0(<\/span><b><span>Delete this highlighted Line)<\/span><\/b><span>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Physical and Mental Requirements<\/span><\/b>\u00a0<br \/>\u00a0<br \/><span>The employee\u00a0is regularly required to\u00a0operate\u00a0a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is\u00a0generally sedentary\u00a0in nature.<\/span>\u00a0<br \/><span>\u00a0<\/span><\/p><p><b><span>Equal Opportunity Statement<\/span><\/b><span>\u00a0<\/span><\/p><p><span>Concentrix is committed to equal employment opportunity and does not discriminate\u00a0on the basis of\u00a0race, ancestry, place of origin,\u00a0colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/span><span>\u00a0<\/span><\/p><p><\/p><p><span>\u00a0<\/span><b><span>Reasonable Accommodation Statement<\/span><\/b><span>\u00a0<\/span><\/p><p><span>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u202fIf you require reasonable accommodation to\u00a0participate\u00a0in any stage of the application or interview process, please let us know. Requests may be made by contacting\u00a0<\/span><a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\"><span>app.acco&#64;concentrix.com<\/span><\/a><span>.\u00a0 All information will be treated confidentially and used solely to\u00a0facilitate\u00a0your participation in the recruitment process.<\/span><span>\u00a0<\/span><\/p><p><\/p><p><b><span>Artificial Intelligence (AI)<\/span><\/b><span>\u00a0<\/span><\/p><p><span>As part of our recruitment process, we may use artificial intelligence (AI) tools to\u00a0assist\u00a0in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials\u00a0submitted\u00a0to help us\u00a0identify\u00a0the best candidates for the role.\u00a0<\/span><span>\u00a0<\/span><\/p><p><\/p><p><b><span>Work Authorization<\/span><\/b><span>\u00a0<\/span><\/p><p><span>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/span><b><span>\u00a0<\/span><\/b>\u00a0<br \/>\u00a0<br \/><b><span>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click\u00a0<\/span><\/b><b><span>HERE.<\/span><\/b><span>\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1730287\",\"location\":\"Toronto, CAN\",\"job_type\":\"full_time\",\"salary\":\"25\",\"salary_type\":\"hourly\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-05-15T19:59:04.355-04:00\",\"created_at\":\"2026-05-15T09:50:47.069-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NTg?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NTg\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"organization_reference_id\":\"MCNCA\"},\"location\":{\"city\":\"Toronto\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"M9L 2X6\",\"primary_location\":{\"id\":\"CA-NOR-CLIEN-01\",\"wid\":\"ed9ef152609c0100e6d96579c6140000\",\"descriptor\":\"CAN North York Toronto 20 Norelco Drive\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"allison.johnson@concentrix.com\"},\"first_name\":\"Johnson, Allison Tara\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100434409\",\"wid\":\"60219339f7a01064a62ad36c48120f5f\",\"descriptor\":\"Allison Johnson (100434409)\"},{\"id\":\"266460\",\"wid\":\"9f196ba80a870105de8d73b40919e274\",\"descriptor\":\"Alison Zinkie (266460)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0632\",\"descriptor\":\"Sr. Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372675\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-North-York-Toronto-20-Norelco-Drive\/Case-Management-Specialist--On-Site-_R1730287\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-North-York-Toronto-20-Norelco-Drive\/Case-Management-Specialist--On-Site-_R1730287\/apply\",\"job_requisition_id\":\"R1730287\"}],\"organizations\":[{\"wid\":\"4252aec18e66011fda8255b53adc0000\",\"descriptor\":\"8842 - Lgcorp - 980000958\",\"reference_id\":\"980000958\",\"custom_reference_id\":\"980000958\",\"company_reference_id\":null},{\"wid\":\"7204b557fe88011fdb68adaccc0a0000\",\"descriptor\":\"W0ZHUT Lge L3 Support\",\"reference_id\":\"W0ZHUT\",\"custom_reference_id\":\"W0ZHUT\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNCA\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"rennae.arnold@concentrix.com\"},\"first_name\":\"Rennae Arnold (102034325)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1730287\",\"wid\":\"708a29675112100786998420c2e50000\",\"descriptor\":\"Case Management Specialist (On-Site)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1763\",\"campaign_id\":\"707\",\"campaign_title\":\"Europcar \/ French  \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - Vehicle Renting\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Porto, Portugal (On Site),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li>\\n<li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li>\\n<li>Gather information from new customers and insert it into the platform.<\/li>\\n<li>Process and respond to contact requests promptly.<\/li>\\n<li>Contribute to creating a commitment to our client's brand.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (C1 written and oral) and good level of English<\/li>\\n<li>Have excellent communication and active listening skills<\/li>\\n<li>Have the ability to identify customers' needs and propose fast solutions<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2201251093\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T08:29:26.364+01:00\",\"created_at\":\"2026-05-15T08:27:25.345+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"902\",\"campaign_id\":\"18878\",\"campaign_title\":\"Sr. Representative, Talent Acquisition R1730233\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Representative, Talent Acquisition\",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"San Isidro\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"Job Description Summary\\nThe Sr Representative Talent Acquisition ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for providing administrative and clerical support to support recruiting activities.\",\"long_description\":\"<ul><li><div><\/div><div><div><div><div><div><div><div><div><div><h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li><p><span>Responsible for assisting with the administration of recruitment programs<\/span><\/p><\/li><li><p><span>Receive, screen, and file incoming resumes, background and reference checks<\/span><\/p><\/li><li><p><span>Assist with scheduling initial screening interviews and coordinating with hiring managers for telephone interviews and\/or face-to-face interviews with prospective applicants<\/span><\/p><\/li><li><p><span>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/span><\/p><\/li><li><p><span>Create new hire packets and schedule background checks and drug tests for prospective applicants<\/span><\/p><\/li><li><p><span>Promote the Company image to candidates and external service providers<\/span><\/p><\/li><li><p><span>Administer typing and math tests to prospective applicants, as necessary<\/span><\/p><\/li><li><p><span>Coordinate travel arrangements for applicants, as necessary<\/span><\/p><\/li><li><p><span>Provide general support for the TA department(s) and related stakeholders, as necessary.<\/span><\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/li><li><div><div><div><div><div><div><div><div><div><h2>Candidate Profile\u00a0<\/h2><ul><li><p><span>Associate&#39;s Degree in related field with less than one year of relevant experience preferred<\/span><\/p><\/li><li><p><span>Effective communication skills, both written and verbal<\/span><\/p><\/li><li><p><span>Ability to multi-task and meet timelines on deliverables; ability to work in a high-velocity environment<\/span><\/p><\/li><li><p><span>Proficient in Microsoft Office<\/span><\/p><\/li><li><p><span>Ability to handle confidential information with discretion and tact<\/span><\/p><\/li><li><p><span>Knowledge of general office practice and business etiquette<\/span><\/p><\/li><li><p><span>Ability to follow through on work assignments with limited supervision<\/span><\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/li><\/ul>\",\"ats_external_id\":\"R1730233\",\"location\":\"San Isidro, Lima\",\"job_type\":\"full_time\",\"salary\":\"1439.46\",\"salary_type\":\"monthly\",\"salary_currency\":\"PEN\",\"updated_at\":\"2026-05-15T08:14:58.783+08:00\",\"created_at\":\"2026-05-15T08:13:50.196+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Sr-Representative--Talent-Acquisition_R1730233\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"organization_reference_id\":\"WPE02\"},\"location\":{\"city\":\"San Isidro\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"PE-LIM-SANLU-01\",\"wid\":\"071c55911ca81018377751ee0d690000\",\"descriptor\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"denisse.venegas@concentrix.com\"},\"first_name\":\"Venegas Torres, Denisse Violeta\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"103268755\",\"wid\":\"22fffe5416281003979cca8c27c00000\",\"descriptor\":\"Denisse Venegas Torres (103268755)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0926\",\"descriptor\":\"Sr. Representative, Talent Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372555\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Sr-Representative--Talent-Acquisition_R1730233\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Sr-Representative--Talent-Acquisition_R1730233\/apply\",\"job_requisition_id\":\"R1730233\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null},{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"custom_reference_id\":null,\"company_reference_id\":\"WPE02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vanessa.tincopa@concentrix.com\"},\"first_name\":\"Vanessa Tincopa Maravi (102600361)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1730233\",\"wid\":\"afa589e860b610082bf0b35ef97d0000\",\"descriptor\":\"Sr. Representative, Talent Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"903\",\"campaign_id\":\"18877\",\"campaign_title\":\"Operations Manager I R1730261\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager I\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":null,\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1730261\",\"location\":\"Kingston\",\"job_type\":\"full_time\",\"salary\":\"300000\",\"salary_type\":\"monthly\",\"salary_currency\":\"JMD\",\"updated_at\":\"2026-05-16T00:05:25.498+08:00\",\"created_at\":\"2026-05-15T06:03:48.548+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Operations-Manager-I_R1730261-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"organization_reference_id\":\"CNSJM\"},\"location\":{\"city\":\"Kingston\",\"state\":null,\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"postal_code\":\"001-806-505\",\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rudy.romero@concentrix.com\"},\"first_name\":\"Romero Linares, Rudy Erick\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102598501\",\"wid\":\"da7d7d2449a2101031ba97a44e220000\",\"descriptor\":\"Rudy Romero Linares (102598501)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372685\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Operations-Manager-I_R1730261-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Operations-Manager-I_R1730261-1\/apply\",\"job_requisition_id\":\"R1730261\"}],\"organizations\":[{\"wid\":\"95d3478e873801175294b836253f0000\",\"descriptor\":\"6659 - Enterprise - 980000640\",\"reference_id\":\"980000640\",\"custom_reference_id\":\"980000640\",\"company_reference_id\":null},{\"wid\":\"edcfe8310829011747fcab9ebd4b0000\",\"descriptor\":\"W0ZFSF Roadside Assistance\",\"reference_id\":\"W0ZFSF\",\"custom_reference_id\":\"W0ZFSF\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSJM\"},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"roxan.green@concentrix.com\"},\"first_name\":\"Roxan Green (101519938)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1730261\",\"wid\":\"afa589e860b61008255ab896b5710000\",\"descriptor\":\"Operations Manager I\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"904\",\"campaign_id\":\"18875\",\"campaign_title\":\"Specialist, Operations Support R1729171\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Operations Support\",\"street\":\"PHL Muntinlupa - Alabang 2\",\"address\":\"PHL Muntinlupa - Alabang 2\",\"city\":\"City of Muntinlupa\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1729171\",\"location\":\"City of Muntinlupa, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-05-15T04:08:51.904+08:00\",\"created_at\":\"2026-05-15T04:07:51.493+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-2\/Specialist--Operations-Support_R1729171\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"City of Muntinlupa\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y1\",\"wid\":\"b67da9176e3d1062f9e3c40b3000c2a8\",\"descriptor\":\"PHL Muntinlupa - Alabang 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lyra.lomocso@concentrix.com\"},\"first_name\":\"Lomocso, Lyra Melissa\"},\"categories\":[{\"descriptor\":\"CF Operations Support\"}],\"recruiters\":[{\"id\":\"101518664\",\"wid\":\"7e978fab56340138f5378e43ce48909a\",\"descriptor\":\"Lyra Melissa Lomocso (101518664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0750\",\"descriptor\":\"Specialist, Operations Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372602\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-2\/Specialist--Operations-Support_R1729171\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-2\/Specialist--Operations-Support_R1729171\/apply\",\"job_requisition_id\":\"R1729171\"}],\"organizations\":[{\"wid\":\"fcee39038ba6102a1d2fc32354a80000\",\"descriptor\":\"25646 - Banco de Oro - 980008798\",\"reference_id\":\"980008798\",\"custom_reference_id\":\"980008798\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"32a25ee547d4102a4db159213e720000\",\"descriptor\":\"W0ZZVO Bdo Fraud Bacolod\",\"reference_id\":\"W0ZZVO\",\"custom_reference_id\":\"W0ZZVO\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801604108c50f3c06a2b8\",\"descriptor\":\"COGS (SITE) Ops Support Non Billable Direct\",\"reference_id\":\"OPSPTNOBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"roveljohn.jusdin@concentrix.com\"},\"first_name\":\"Rovel John Jusdin (100331448)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1729171\",\"wid\":\"1adf8e0dc56310081da7ac2fa4c80000\",\"descriptor\":\"Specialist, Operations Support\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"905\",\"campaign_id\":\"18873\",\"campaign_title\":\"Sr. Application Support Engineer (TCF) R1727643\",\"campaign_type\":\"job_application\",\"job_title\":\"Microsoft Office Apps Customer Engineer\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We are seeking a highly skilled and experienced Microsoft Customer Engineer specializing in Microsoft Office Suite \/ Microsoft 365 Apps for Enterprise. The ideal candidate will help customers empower their employees, maximize employee productivity and drive success and seamless operation of Microsoft Teams to our customers. This role is customer-facing and requires excellent communication skills, both verbal and written, to interact with technical, non-technical and leadership contacts at customers.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p><span><span><span>Provide technical support for Office Apps, including Word, Excel, PowerPoint, Outlook, and Teams.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Diagnose and resolve technical issues related to Office Apps, both remotely and on-site.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Assist users with installation, configuration, and troubleshooting of Office Apps.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Collaborate with other IT team members to ensure seamless integration and functionality of Office Apps within the organization&#39;s IT infrastructure.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Stay up to date with the latest updates and features of Office Apps and guide customers with recommendations for their implementation.<\/span><\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b><span><span><span>Qualifications:<\/span><\/span><\/span><\/b><\/p><ul><li><p><span><span><span>BA\/BS (or higher) in Information Technology, or a related field or equivalent experience.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Strong understanding of Office 365 and its administration.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Deep technical knowledge of Microsoft 365 Apps features, and functionalities.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Experience and knowledge deploying, administering and troubleshooting Office Suites and\/or Microsoft 365 Apps for Enterprise.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Microsoft 365 Apps for Enterprise deployment best practices.<\/span><\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Knowledge and experience with integration of Microsoft 365 Apps for Enterprise integration with Office Online Server.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Experience with SharePoint and OneDrive.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Knowledge of scripting languages such as PowerShell.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Knowledge of Windows operating systems and basic networking concepts.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Experience and knowledge around VBA to guide customers in the use of Macros and VBA programming to automate or create repetitive tasks, extending actions, and integration and interaction between Office Apps.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Strong knowledge of Office Scripts and ability to guide customers to the proper use, best practices and benefits.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Knowledge to guide users to implement the best solutions and approach to moving around from legacy solutions.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>5&#43; years experience with customer facing roles in systems architecture, administration, operations, software support, and IT consulting, with a focus on Microsoft Office Apps or similar collaboration platforms.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Experience in conducting technical workshops, training sessions, and webinars to educate customers on the best practices and new features of Microsoft 365 Apps for Enterprise.<\/span><\/span><\/span><\/p><\/li><li><b>Mandatory consulting skills<\/b>: ability to analyze business requirements, design solutions, and provide strategic guidance to customers. <\/li><li><p><span><span><span>Advanced analytical, problem-solving, and decision-making skills.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Excellent communication and interpersonal skills.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Proven experience in a customer-facing role, demonstrating excellent communication and interpersonal skills.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Ability to work independently and as part of a team.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Customer-focused with a commitment to providing high-quality support.<\/span><\/span><\/span><\/p><\/li><\/ul><h2><\/h2><p><\/p><h2><span><span><span>Optional Skills:<\/span><\/span><\/span><\/h2><ul><li><p><span><span><span>Advanced networking skills with DNS, firewall, load balancing, etc.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Knowledge of scripting languages such as PowerShell.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Familiarity with ITIL best practices for IT service management.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Advanced knowledge of Office Scripts.<\/span><\/span><\/span><\/p><\/li><\/ul><p><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><h2><span><span><span>Relevant Certifications:<\/span><\/span><\/span><\/h2><ul><li><p><span><span><span>Microsoft 365 Certified: Fundamentals.<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Microsoft Office Specialist: Associate Microsoft Word (Microsoft 365 Apps).<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Microsoft Office Specialist: Associate Microsoft Excel (Microsoft 365 Apps).<\/span><\/span><\/span><\/p><\/li><li><p><span><span><span>Microsoft Office Specialist: Associate Microsoft PowerPoint (Microsoft 365 Apps).<\/span><\/span><\/span><\/p><\/li><\/ul><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><p>#LI-Remote #Mexico #CostaRica<\/p>\",\"ats_external_id\":\"R1727643\",\"location\":\"CRI, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"1325202.62\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-05-15T04:08:50.839+08:00\",\"created_at\":\"2026-05-15T04:07:49.252+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Microsoft-Office-Apps-Customer-Engineer_R1727643\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Application_Product_Platform Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Application_Product_Platform Support\"}],\"recruiters\":[{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0348\",\"descriptor\":\"Sr. Application Support Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372553\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Microsoft-Office-Apps-Customer-Engineer_R1727643\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Microsoft-Office-Apps-Customer-Engineer_R1727643\/apply\",\"job_requisition_id\":\"R1727643\"}],\"organizations\":[{\"wid\":\"a784ff04cab1011138c0a984eb820000\",\"descriptor\":\"7582 - Microsoft - PLEN9999\",\"reference_id\":\"PLEN9999\",\"custom_reference_id\":\"PLEN9999\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"2267b5989cfa011146d5c96813020000\",\"descriptor\":\"W0ZGFD Microsoft Non-Billable Interna\",\"reference_id\":\"W0ZGFD\",\"custom_reference_id\":\"W0ZGFD\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"guadalupe.rojas@concentrix.com\"},\"first_name\":\"Guadalupe Rojas Vaca (102010524)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1727643\",\"wid\":\"11279a3178e7100820c2a55919f80000\",\"descriptor\":\"Microsoft Office Apps Customer Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Relevant MIP\/VBD Titles<br \/>Chalk Talk - Office 365 - Migrating Your Macros to the Cloud<br \/>Onboarding Accelerator - Office 365 ProPlus Deployment<br \/>\u00a0<\/p><h2><span><span><span>Skills Required<\/span><\/span><\/span><\/h2><ul><li><span><span><span>5&#43; years experience with customer facing roles in systems architecture, administration, operations, software support, and IT consulting, with a focus on Microsoft Teams or similar collaboration platforms.<\/span><\/span><\/span><\/li><li><span><span><span>BA\/BS (or higher) in Information Technology, or a related field or equivalent experience.<\/span><\/span><\/span><\/li><li><span><span><span>Advanced analytical, problem-solving, and decision-making skills.<\/span><\/span><\/span><\/li><li><span><span><span>Excellent communication and interpersonal skills.<\/span><\/span><\/span><\/li><li><span><span><span>Proven experience in a customer-facing role, demonstrating excellent communication and interpersonal skills<\/span><\/span><\/span><\/li><li><span><span><span>Ability to work independently and as part of a team.<\/span><\/span><\/span><\/li><li><span><span><span>Customer-focused with a commitment to providing high-quality support.<\/span><\/span><\/span><\/li><li><span><span><span>Experience in conducting technical workshops, training sessions, and webinars to educate customers on the best practices and new features of Microsoft 365 Apps for Enterprise.<\/span><\/span><\/span><\/li><li><span><span><span>Provide technical support for Office Apps, including Word, Excel, PowerPoint, Outlook, and Teams.<\/span><\/span><\/span><\/li><li><span><span><span>Diagnose and resolve technical issues related to Office Apps, both remotely and on-site.<\/span><\/span><\/span><\/li><li><span><span><span>Deep technical knowledge of Microsoft 365 Apps features, and functionalities.<\/span><\/span><\/span><\/li><li><span><span><span>Assist users with installation, configuration, and troubleshooting of Office Apps.<\/span><\/span><\/span><\/li><li><span><span><span>Experience and knowledge deploying, administering and troubleshooting Office Suites and\/or Microsoft 365 Apps for Enterprise.<\/span><\/span><\/span><\/li><li><span><span><span>Collaborate with other IT team members to ensure seamless integration and functionality of Office Apps within the organization&#39;s IT infrastructure.<\/span><\/span><\/span><\/li><li><span><span><span>Knowledge and experience with integration of Microsoft 365 Apps for Enterprise integration with Office Online Server.<\/span><\/span><\/span><\/li><li><span><span><span>Strong understanding of Office 365 and its administration.<\/span><\/span><\/span><\/li><li><span><span><span>Experience with SharePoint and OneDrive.<\/span><\/span><\/span><\/li><li><span><span><span>Stay up to date with the latest updates and features of Office Apps and guide customers with recommendations for their implementation.<\/span><\/span><\/span><\/li><li><span><span><span>Knowledge of scripting languages such as PowerShell.<\/span><\/span><\/span><\/li><li><span><span><span>Knowledge of Windows operating systems and basic networking concepts.<\/span><\/span><\/span><\/li><li><span><span><span>Experience and knowledge around VBA to guide customers in the use of Macros and VBA programming to automate or create repetitive tasks, extending actions, and integration and interaction between Office Apps.<\/span><\/span><\/span><\/li><li><span><span><span>Knowledge to guide users to implement the best solutions and approach to moving around from legacy solutions.<\/span><\/span><\/span><\/li><li><span><span><span>Strong knowledge of Office Scripts and ability to guide customers to the proper use, best practices and benefits.<\/span><\/span><\/span><\/li><li><span><span><span>Microsoft 365 Apps for Enterprise deployment best practices.<\/span><\/span><\/span><\/li><\/ul><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><h2><span><span><span>Optional Skills<\/span><\/span><\/span><\/h2><ul><li><span><span><span>Advanced networking skills with DNS, firewall, load balancing, etc.<\/span><\/span><\/span><\/li><li><span><span><span>Knowledge of scripting languages such as PowerShell.<\/span><\/span><\/span><\/li><li><span><span><span>Familiarity with ITIL best practices for IT service management.<\/span><\/span><\/span><\/li><li><span><span><span>Advanced knowledge of Office Scripts<\/span><\/span><\/span><\/li><\/ul><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><h2><span><span><span>Relevant Certifications<\/span><\/span><\/span><\/h2><ul><li><span><span><span>Microsoft 365 Certified: Fundamentals<\/span><\/span><\/span><\/li><li><span><span><span>Microsoft Office Specialist: Associate Microsoft Word (Microsoft 365 Apps)<\/span><\/span><\/span><\/li><li><span><span><span>Microsoft Office Specialist: Associate Microsoft Excel (Microsoft 365 Apps)<\/span><\/span><\/span><\/li><li><span><span><span>Microsoft Office Specialist: Associate Microsoft PowerPoint (Microsoft 365 Apps)<\/span><\/span><\/span><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"906\",\"campaign_id\":\"18867\",\"campaign_title\":\"People Solutions Generalist I R1730964\",\"campaign_type\":\"job_application\",\"job_title\":\"HR Generalist\",\"street\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"address\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":null,\"country\":\"Suriname\",\"short_description\":\"The People Solutions Generalist I is responsible for evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.\",\"long_description\":\"<p>Ben jij een kei in administratie \u00e9n heb je affiniteit met HR? Vind je het leuk om te zorgen dat \u00a0processen gestructureerd verlopen en ben je service gericht ingesteld? Dan hebben we een passende functie voor jou beschikbaar!<\/p><h1><\/h1><p><\/p><p><\/p><h1><b>Over de functie<\/b><\/h1><p>Als Medewerker HR werk je binnen een enthousiast team.<br \/>Het HR-team biedt administratieve en organisatorische ondersteuning voor alle personeelsmutaties binnen <b>CONCENTRIX<\/b>. <span>Wij beantwoorden eerstelijns HR vragen. <\/span>Ook zijn wij de eerstelijns support voor alles wat betreft personeelsadministratie. Het is een dynamische afdeling waarin we bezig zijn verder te professionaliseren en kwaliteit van de dienstverlening richting stakeholders te verbeteren. Als HR-medewerker krijg je jouw eigen taken en verantwoordelijkheden. Dit geeft jou de kans snel onze organisatie\/afdeling te leren kennen en jouw persoonlijke en professionele vaardigheden te ontwikkelen.<\/p><h1><\/h1><p><\/p><p><\/p><p><\/p><h1><b>Jouw taken zullen onder andere bestaan uit:<\/b><\/h1><h1><\/h1><ul><li><p>Het verwerken van diverse mutaties in het HR-systeem;<\/p><\/li><li><p>Het beantwoorden van diverse vragen van medewerkers\/leidinggevenden inzake arbeidsvoorwaarden, contracten of andere personeel gerelateerde vragen;<\/p><\/li><li><p>Het opzetten en verbeteren van administratieve processen;<\/p><\/li><li><p>Alle andere voorkomende zaken op een HRM-afdeling<\/p><\/li><\/ul><p><\/p><p><\/p><p><\/p><p><\/p><h1><b>Functie eisen<\/b><\/h1><ul><li><p>Minimale leeftijd van 20 jaar<\/p><\/li><li><p>HBO werk- en denkniveau<\/p><\/li><li><p>Goede beheersing van de Nederlandse taal; grammatica en zinsbouw en woordkeuze op ten minste B2 Niveau.<\/p><\/li><li><p>Je hebt ervaring met administratieve werkzaamheden en HR<\/p><\/li><li><p>Het werken met verschillende computersystemen (zoals MS-office) en programma\u2019s gaan je gemakkelijk af en je kunt je nieuwe systemen snel eigen maken<\/p><\/li><li><p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p><\/li><li><p>Je weet prioriteiten te stellen;<\/p><\/li><li><p>Je ben proactief en neemt initiatieven;<\/p><\/li><li><p>Stressbestendig zijn: In staat zijn om ook onder druk goed te functioneren en met deadlines weten om te gaan;<\/p><\/li><li><p>Als persoon ben jij enthousiast, leergierig, sociaal, integer en weet je van aanpakken;<\/p><\/li><li><p>Je kunt ook goed je eigen grenzen bewaken en als sparringpartner fungeren voor onze klanten (stakeholders);<\/p><\/li><li><p>Ook kan je goed zelfstandig werken en krijg je er energie van om een project of klus tot een goed einde te brengen;<\/p><\/li><li><p>Beschikken over goede internetverbinding thuis (indien calamiteiten zich een keer voordoen en je van huis uit moet werken)<\/p><\/li><li><p>Beschikbaar zijn maandag t\/m vrijdag van 08:00 tot 16:00uur<\/p><\/li><\/ul><h1><\/h1><p><\/p><p><\/p><h1><b>Wat kun je van ons verwachten?<\/b><\/h1><h1><\/h1><ul><li><p>Je werkt vanuit \u00e9\u00e9n van onze prachtige locaties in Suriname;<\/p><\/li><li><p>Een goed inwerktraject;<\/p><\/li><li><p>Een marktconform salaris in EURO met bijbehorende arbeidsvoorwaarden (uitbetaling naar keuze in SRD of EURO);<\/p><\/li><li><p>Een prettige, informele en leerzame werkomgeving<\/p><\/li><li><p>Volledige betaling van de ziektekostenverzekering<\/p><\/li><\/ul><p><\/p><p><\/p><p><\/p><h1><b>Spreekt het bovenstaande je aan?<\/b><\/h1><p>Klik dan gauw op &#34;solliciteer nu&#34; of &#34;apply now&#34;. Lukt het niet via de website te solliciteren? Stuur dan uiterlijk 26 mei 2026 jouw motivatiebrief en cv naar <a href=\\\"mailto:recruitment.sr&#64;concentrix.com\\\" target=\\\"_blank\\\">recruitment.sr&#64;concentrix.com<\/a><\/p><div><p><\/p><p><\/p><p><\/p><\/div><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1730964\",\"location\":\"Paramaribo, Paramaribo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T02:06:03.839+08:00\",\"created_at\":\"2026-05-15T02:04:44.505+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Jaggernath-Lachmonstraat-233\/HR-Generalist_R1730964\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"39905d3e72c510217412227ed4780000\",\"descriptor\":\"Telenamic N.V.\",\"reference_id\":\"WSR01\",\"organization_reference_id\":\"WSR01\"},\"location\":{\"city\":\"Paramaribo\",\"state\":null,\"country\":{\"wid\":\"d70bb669e3ef4bfc8ebe25143441fd64\",\"iso2\":\"SR\",\"iso3\":\"SUR\",\"descriptor\":\"Suriname\",\"iso_numeric\":\"740\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SR-PAR-JAGGE-01\",\"wid\":\"e07c30051fc210205c92519b2e600000\",\"descriptor\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sunayna.autar@concentrix.com\"},\"first_name\":\"Autar, Sunayna Alisha\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"103189343\",\"wid\":\"9ac35bd45107102a2c5f65d7ae4a0000\",\"descriptor\":\"Vivienne Soegiman (103189343)\"},{\"id\":\"102519172\",\"wid\":\"da7d7d2449a210103cabe9a792ef0005\",\"descriptor\":\"Gilliano Sastroredjo (102519172)\"},{\"id\":\"102518602\",\"wid\":\"da7d7d2449a2101033abd8c5edf30000\",\"descriptor\":\"Dynaida Plak (102518602)\"},{\"id\":\"102519502\",\"wid\":\"da7d7d2449a2101033a9478fddc80005\",\"descriptor\":\"Chaiya Changoer (102519502)\"},{\"id\":\"102519500\",\"wid\":\"da7d7d2449a2101033a958591fa10004\",\"descriptor\":\"Christy Djasmadi (102519500)\"},{\"id\":\"102519208\",\"wid\":\"da7d7d2449a210103cac948f44480001\",\"descriptor\":\"Sunayna Autar (102519208)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0879\",\"descriptor\":\"People Solutions Generalist I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372601\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Jaggernath-Lachmonstraat-233\/HR-Generalist_R1730964\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Jaggernath-Lachmonstraat-233\/HR-Generalist_R1730964\/apply\",\"job_requisition_id\":\"R1730964\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null},{\"wid\":\"39905d3e72c510217412227ed4780000\",\"descriptor\":\"Telenamic N.V.\",\"reference_id\":\"WSR01\",\"custom_reference_id\":null,\"company_reference_id\":\"WSR01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"dynaida.plak@concentrix.com\"},\"first_name\":\"Dynaida Plak (102518602)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1730964\",\"wid\":\"98666caeb34a10081ab39ca1a6760000\",\"descriptor\":\"HR Generalist\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"907\",\"campaign_id\":\"18861\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1730944\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior ServiceNow Developer\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p><\/p><p><b>Role: ServiceNow Developer<\/b><\/p><p><b>Location: Omaha, NE (Onsite - 5 days a week)<\/b><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Design, develop, and maintain custom applications and reusable components on the ServiceNow platform using JavaScript (client\/server-side), Glide Script, HTML, CSS for Service Portal development.<\/p><\/li><li><p>Strong knowledge of ITSM, CMDB, HRSD and ITAM Modules.<\/p><\/li><li><p>Strong knowledge of ServiceNow platform capabilities, architecture, and best practices.<\/p><\/li><li><p>Proficient in JavaScript, HTML, CSS, XML, JSON, REST\/SOAP Web Services, Integration Hub, and MID Servers, specific knowledge of LDAP\\\\Active Directory integration.<\/p><\/li><li><p>Experience in integrating ServiceNow with various IT systems and tools using MID Server, web services, APIs, etc.<\/p><\/li><li><p>Proactively monitor and tune system performance, optimizing complex queries, reports, and background scripts.<br \/>Script execution efficiency, query performance tuning, background script optimization, report\/dashboard performance.<\/p><\/li><li><p>Experience integrating ServiceNow with enterprise identity systems (LDAP, AD, SSO, SAML, OAuth).<\/p><\/li><li><p>Experience in core platform mechanics including Business Rules, Client Scripts, Script Includes, UI Actions, Flow Designer, UI builder (Configurable workspace), Playbook and Advanced Workflows.<\/p><\/li><li><p>Experience with Source Control (e.g., Git) for collaborative development and using Studio.CI\/DC processes<\/p><\/li><li><p>Experience with Mobile App Builder (MAB), Mobile Studio, Applets, and setting up Offline Mode functionality<\/p><\/li><\/ul><p><b>Preferred Qualifications<\/b><\/p><ul><li><p><b>Industry Experience:<\/b> Previous professional experience working as a developer or consultant in a <b>railroad, heavy industry, transportation, or logistics environment<\/b> is a significant plus.<\/p><\/li><li><p><b>Certifications:(Preferred)<\/b><\/p><ul><li><p><b>ServiceNow Certified Application Developer (CAD)<\/b><\/p><\/li><li><p><b>ServiceNow Certified Systems Administration (CSA)<\/b><\/p><\/li><\/ul><\/li><li><p><b>Experience in<\/b>: Customer Service Management and\\\\or Field service management and\\\\or ServiceNow Health and\\\\or Safety or workplace safety Module<\/p><\/li><li><p>Good to have Data Analytics (Tableau, Snowflake), ITOM Modules<\/p><\/li><\/ul><p><\/p><p><\/p><p>The base salary range for this position is $92,250 - $138,246, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Onsite<\/p><p>#Omaha<\/p><p>#Nebraska<\/p>\",\"ats_external_id\":\"R1730944\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T04:07:52.889+08:00\",\"created_at\":\"2026-05-15T00:05:36.441+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-ServiceNow-Developer_R1730944-5\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shaik.ahamed1@concentrix.com\"},\"first_name\":\"Ahamed, Shaik\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103385864\",\"wid\":\"864855068eed102625af2f3703330000\",\"descriptor\":\"Shaik Ahamed (103385864)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372533\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-ServiceNow-Developer_R1730944-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-ServiceNow-Developer_R1730944-5\/apply\",\"job_requisition_id\":\"R1730944\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"arun.bairagi@concentrix.com\"},\"first_name\":\"Arun Bairagi (102012086)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1730944\",\"wid\":\"98666caeb34a10081534cd1f13d60000\",\"descriptor\":\"Senior ServiceNow Developer\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"908\",\"campaign_id\":\"18860\",\"campaign_title\":\"Sr. Site Reliability Engineer (TCF) R1730735\",\"campaign_type\":\"job_application\",\"job_title\":\"Site Reliability Engineer \/ DevOps Engineer\",\"street\":\"USA GA Work-at-Home\",\"address\":\"USA GA Work-at-Home\",\"city\":\"USA\",\"state\":\"Georgia\",\"postal_code\":\"30301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Title: Site Reliability Engineer \/ DevOps Engineer<\/b><\/p><p><b>Location: Remote in USA<\/b><\/p><p><\/p><p><b>Job Description<\/b><\/p><p><\/p><p><b>Site Reliability Engineer \/ DevOps Engineer<\/b><\/p><p>We are seeking a talented Site Reliability Engineer \/ DevOps Engineer with <span>7&#43; <\/span>years of experience to help design, build, and optimize scalable, secure, and resilient cloud-native platforms. In this role, you will partner with cross-functional teams to strengthen automation, streamline delivery pipelines, improve observability, and enhance platform reliability across Azure-based environments.<\/p><p><\/p><p>This is an exciting opportunity for someone who thrives in complex technical environments, enjoys solving operational challenges, and is passionate about delivering meaningful, customer-focused outcomes through modern engineering practices.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Design, implement, and support scalable SRE and DevOps solutions across cloud-native environments.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Build and enhance CI\/CD pipelines to improve deployment speed, quality, and reliability.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Manage and optimize Kubernetes-based container platforms for performance, scalability, and resilience.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Work within Azure Cloud environments to deploy, monitor, and maintain modern infrastructure solutions.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Develop and maintain automation scripts and tooling using Python or similar languages.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Implement Infrastructure as Code using tools such as Terraform and Ansible.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Support API Management capabilities to enable secure, reliable, and scalable integrations.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Drive observability initiatives through monitoring, logging, alerting, and performance analysis.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Troubleshoot complex production and platform issues, conduct root cause analysis, and implement preventative improvements.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Collaborate with engineering, operations, and business stakeholders to deliver reliable, customer-centric technology solutions.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Advocate for best practices in cloud-native architecture, operational excellence, automation, and continuous improvement.<\/p><p><\/p><p><b>Qualifications<\/b><\/p><ul><li><span>7&#43;<\/span> years of experience in Site Reliability Engineering, DevOps, or related roles.<\/li><li>Strong automation and scripting skills in Python or similar programming languages.<\/li><li>Hands-on experience building and managing CI\/CD pipelines.<\/li><li>Strong expertise with Kubernetes and container orchestration technologies.<\/li><li>Experience working with Azure Cloud and modern cloud platform services.<\/li><li>Deep understanding of cloud-native architectures and distributed systems.<\/li><li>Experience with Infrastructure as Code tools, including Terraform and Ansible.<\/li><li>Knowledge of API Management concepts, platforms, and integration patterns.<\/li><li>Strong troubleshooting, incident resolution, and root cause analysis skills.<\/li><li>Experience with observability tools and practices, including monitoring, logging, and alerting.<\/li><li>Ability to work collaboratively with diverse teams and stakeholders.<\/li><li>Strong communication skills and a results-driven, customer-focused mindset.<\/li><\/ul><p><\/p><p>The base salary range for this position is $92,250 to 120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this position is: 05\/17\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#WAH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p>\",\"ats_external_id\":\"R1730735\",\"location\":\"USA, Georgia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-15T02:04:45.102+08:00\",\"created_at\":\"2026-05-15T00:05:36.185+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/Site-Reliability-Engineer---DevOps-Engineer_R1730735\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Site Reliability Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"30301\",\"primary_location\":{\"id\":\"US-WAH-GEORG-00\",\"wid\":\"b67da9176e3d1062f9df6223c6c9bf06\",\"descriptor\":\"USA GA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shabnam.siddiqui@concentrix.com\"},\"first_name\":\"Siddiqui, Shabnam\"},\"categories\":[{\"descriptor\":\"CF Site Reliability Engineering\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0362\",\"descriptor\":\"Sr. Site Reliability Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372547\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/Site-Reliability-Engineer---DevOps-Engineer_R1730735\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/Site-Reliability-Engineer---DevOps-Engineer_R1730735\/apply\",\"job_requisition_id\":\"R1730735\"}],\"organizations\":[{\"wid\":\"8c30e8acd791103b668c67fa9c470000\",\"descriptor\":\"W0ZSH6 Honeywell: Honeywell Hbt Devop\",\"reference_id\":\"W0ZSH6\",\"custom_reference_id\":\"W0ZSH6\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"02e2f4e2e1ed103b656e4e924f9d0000\",\"descriptor\":\"12449 - Honeywell International Inc - 980003554\",\"reference_id\":\"980003554\",\"custom_reference_id\":\"980003554\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"abhijit.sinha@concentrix.com\"},\"first_name\":\"Abhijit Sinha (102008784)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1730735\",\"wid\":\"1adf8e0dc563100812db390480b60000\",\"descriptor\":\"Site Reliability Engineer \/ DevOps Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Original Job title: Senior Cloud &amp; Collaboration Engineer<\/p><p>Original JD:<\/p><p>4 -10&#43; years of SRE\/ DevOps experience<br \/>Strong automation skills (Python or similar)<br \/>Hands\u2011on expertise with CI\/CD pipelines, Kubernetes, and modern cloud platforms - Azure Cloud<br \/>A deep understanding of cloud\u2011native architectures<br \/>Ability to collaborate with diverse stakeholders and drive meaningful, customer\u2011focused results.<\/p><p>Specific queries from customer will be on this:<\/p><p>Kubernetes<br \/>API Management<br \/>Troubleshooting Skills<br \/>Terraform &amp; Ansible<br \/>CI\/CD.<br \/>Observability<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"909\",\"campaign_id\":\"18858\",\"campaign_title\":\"Specialist, Account Manager R1730616\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Account Manager - Bilingual\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client\u2019s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.\",\"long_description\":\"<ul><li>Ensure that client&#39;s customers are satisfied with our client&#39;s services and resolve escalated issues<\/li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals<\/li><li>Evaluate our client&#39;s customer needs and propose potential solutions<\/li><li>Be a single contact for our client&#39;s customer<\/li><li>Use data to fix customer concerns\/roadblocks prohibiting satisfaction<\/li><li>Manage external competitive pressures and handle objections<\/li><li>Work with multiple partners, building relationships with decision-makers at all levels<\/li><li>Manage sales territory and achieving monthly quotas<\/li><li>Negotiate in tough situations<\/li><li>Identify risk and barriers to success; develop contingency plans<\/li><li>Identify opportunities for additional product or service sales<\/li><li>Use data to help influence buying\/renewal process<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1730616\",\"location\":\"CRI, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"1125000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-05-15T00:06:33.484+08:00\",\"created_at\":\"2026-05-15T00:05:31.002+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg1OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Specialist--Account-Manager---Bilingual_R1730616\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3228\",\"descriptor\":\"Specialist, Account Manager\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372516\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Specialist--Account-Manager---Bilingual_R1730616\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Specialist--Account-Manager---Bilingual_R1730616\/apply\",\"job_requisition_id\":\"R1730616\"}],\"organizations\":[{\"wid\":\"5eae0d3f99fa100782628a3c5d5a0000\",\"descriptor\":\"W101TZ Microsoft MSFT Red Button\",\"reference_id\":\"W101TZ\",\"custom_reference_id\":\"W101TZ\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"02186c130536100578c31d2d5fae0000\",\"descriptor\":\"9840 - Microsoft - S00013941\",\"reference_id\":\"S00013941\",\"custom_reference_id\":\"S00013941\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"xavier.vilchez@concentrix.com\"},\"first_name\":\"Xavier V\u00edlchez G\u00f3mez (102325141)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1730616\",\"wid\":\"ec545d175c2f1008134f86c682c10000\",\"descriptor\":\"Specialist, Account Manager - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>4&#43; years working in sales or account management<\/li><li>Experience in high-volume calling<\/li><li>Previous experience with sales and customer experience<\/li><li>Enthusiasm for new technology<\/li><li>MS Office experience<\/li><li>Experience working with Salesforce.com or similar Client Relationship Management tool<\/li><li>Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences<\/li><li>Experience providing and implementing solutions when needed<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"910\",\"campaign_id\":\"18857\",\"campaign_title\":\"Specialist, Customer Acquisition R1728641\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Bilingual\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community. We are looking for a Sales Representative responsible for Inside Sales to join our team today.\\n\\nWe are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer. The future team member that will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling. Reporting to the Sales Manager, you will develop an excellent level of product knowledge to support customers and promote offerings. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<div><p><\/p><p><b><span><span>You Have:<\/span><\/span><span>\u00a0<\/span><\/b><\/p><ul><li><p><span><span>2&#43; years of experience working in an inside sales capacity<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span>Experience handling communications in English on a professional environment, C1 level.<\/span><\/p><\/li><li><p><span><span>Dynamic personality<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>A winning mindset<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Prior success in achievement of personal and team sales quota\/goals<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Experience or willingness to work a hybrid model<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Experience with Google Cloud Platform products and services, similar clouds of SaaS solutions<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Proven ability to manage pipeline and forecast sales<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Experience working with Salesforce.com or similar CRM<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Experience upselling and cross-selling customers<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Proven ability to manage pipeline and forecast sales<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><p><\/p><div><p><b><span><span>You Will:<\/span><\/span><span>\u00a0<\/span><\/b><\/p><ul><li><p><span><span>Prospect and develop new customers<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Build and maintain relationships with customers<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Understand customer needs and develop solutions that meet those needs<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Negotiate and close deals<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Manage pipeline and forecast sales<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Work with multiple customers at scale<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Up sell and cross sell customers.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Convert qualified leads into closed sales<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Manage external competitive pressures and handle objections to secure new customers<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Reach a mastery of sales training and closing sales<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p><span><span>Work hybrid, commutable to a designated Concentrix Office in Costa Rica.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div>\",\"ats_external_id\":\"R1728641\",\"location\":\"CRI, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"914375\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-05-15T06:03:47.714+08:00\",\"created_at\":\"2026-05-15T00:05:30.774+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Specialist--Customer-Acquisition---Bilingual_R1728641\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372585\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Specialist--Customer-Acquisition---Bilingual_R1728641\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Specialist--Customer-Acquisition---Bilingual_R1728641\/apply\",\"job_requisition_id\":\"R1728641\"}],\"organizations\":[{\"wid\":\"85ee61e953d410057a4e952b4c440000\",\"descriptor\":\"9888 - Google - S00013674\",\"reference_id\":\"S00013674\",\"custom_reference_id\":\"S00013674\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"646d58078ec31003f16ab1c82a530000\",\"descriptor\":\"COGS (CORP) 160 Selling Services Direct\",\"reference_id\":\"SREVSELL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6fa435faffaa10057f6a53d7d8640000\",\"descriptor\":\"W0ZIWD Google Cloud Nala\",\"reference_id\":\"W0ZIWD\",\"custom_reference_id\":\"W0ZIWD\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"franco.murillo@concentrix.com\"},\"first_name\":\"Franco Murillo Hidalgo (102857239)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728641\",\"wid\":\"98666caeb34a1008136d62d958f30000\",\"descriptor\":\"Specialist, Customer Acquisition - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"911\",\"campaign_id\":\"18813\",\"campaign_title\":\"People Solutions Business Partner I R1728182\",\"campaign_type\":\"job_application\",\"job_title\":\"People Solutions Business Partner I\",\"street\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"address\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"city\":\"Prague\",\"state\":null,\"postal_code\":\"14000\",\"region\":null,\"country\":\"Czechia\",\"short_description\":\"\",\"long_description\":\"<p><b>About Us:<\/b><\/p><p>We are an innovative and rapidly growing international company in the customer service industry, striving to create a workplace where people thrive and develop. Our culture is characterized by collaboration, openness, and a strong drive to challenge the status quo. We believe in combining the best of technology and human interaction to create an efficient and engaging work environment. We are now seeking an experienced and passionate HR Business Partner to help shape our future and contribute to our continued success.<\/p><p><\/p><p><b>Role:<\/b><\/p><p>As an HR Business Partner, you will be a strategic partner to our leaders and managers, responsible for driving and implementing HR strategies that support our business development. You will be a key player in building and maintaining a positive and productive work environment where employees feel appreciated and engaged.<\/p><p><\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p><b>Strategic Partnership:<\/b>\u00a0Support and advise management on strategic HR issues, ensure compliance with local labor laws and collective agreements, and manage operational HR work.<\/p><\/li><li><p><b>End-to-End Employee Life Cycle Management:<\/b> Independently manage all HR administrative processes, including contract preparation, onboarding, internal movements, and offboarding procedures.<\/p><\/li><li><p><b>Data Integrity &amp; Management:<\/b> Take full ownership of the HR database and personal files. You are responsible for the 100% accuracy of employee data and ensuring all records are up to date.<\/p><\/li><li><p><b>Compliance &amp; Legal:<\/b> Ensure all HR activities and documentation strictly follow local labor laws and internal regulations. Stay updated on legislative changes affecting employment.<\/p><\/li><li><p><b>Stakeholder Communication:<\/b> Act as a trusted point of contact for employees and managers, providing clear and timely guidance on HR policies, procedures, and benefits.<\/p><\/li><li><p><b>Payroll Coordination:<\/b> Collaborate closely with our external payroll vendor by providing accurate monthly inputs, verifying data, and resolving any payroll-related queries.<\/p><\/li><li><p><b>HR Collaboration:<\/b> Work effectively with the wider HR team to align on strategy, share best practices, and contribute to the improvement of HR workflows.<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Candidate Profile:<\/b><\/p><ul><li><p><b>Exceptional Attention to Detail:<\/b> You have an &#34;eye for detail&#34; and take pride in delivering error-free work, especially when dealing with contracts and data.<\/p><\/li><li><p><b>Highly Organized:<\/b> You can manage multiple deadlines and priorities without losing track of the small tasks.<\/p><\/li><li><p><b>Self-Driven &amp; Accountable:<\/b> You take full &#34;ownership&#34; of your area. You are proactive in identifying issues and don&#39;t need constant supervision to drive tasks to completion.<\/p><\/li><li><p><b>Professional Communicator:<\/b> You can explain complex HR or legal topics in a simple, professional, and empathetic manner to various stakeholders.<\/p><\/li><li><p><b>Process-Oriented:<\/b> You enjoy creating order and finding ways to make administrative processes more efficient.<\/p><\/li><li><p>English fluency is preferred (B2).<\/p><\/li><li><p>Availability to work from the office, with ocasional home office possibility.<\/p><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1728182\",\"location\":\"Prague\",\"job_type\":\"full_time\",\"salary\":\"55000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-05-15T18:04:28.600+08:00\",\"created_at\":\"2026-05-14T18:04:30.806+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODgxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/People-Solutions-Business-Partner-I_R1728182\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b5837a32290000\",\"descriptor\":\"Concentrix Czech Republic s.r.o.\",\"reference_id\":\"WCZ01\",\"organization_reference_id\":\"WCZ01\"},\"location\":{\"city\":\"Prague\",\"state\":null,\"country\":{\"wid\":\"fc078443155c4ad294201ecf5a61a499\",\"iso2\":\"CZ\",\"iso3\":\"CZE\",\"descriptor\":\"Czechia\",\"iso_numeric\":\"203\"},\"postal_code\":\"14000\",\"primary_location\":{\"id\":\"CZ-PRA-VYSKO-01\",\"wid\":\"d336840d2e5c101d479b451bf5e20000\",\"descriptor\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0877\",\"descriptor\":\"People Solutions Business Partner I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372643\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/People-Solutions-Business-Partner-I_R1728182\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/People-Solutions-Business-Partner-I_R1728182\/apply\",\"job_requisition_id\":\"R1728182\"}],\"organizations\":[{\"wid\":\"f9af6d72609801444c36e5193c0699be\",\"descriptor\":\"(SITE) HR GENERALISTS\",\"reference_id\":\"HRGENERALIST\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0b5837a32290000\",\"descriptor\":\"Concentrix Czech Republic s.r.o.\",\"reference_id\":\"WCZ01\",\"custom_reference_id\":null,\"company_reference_id\":\"WCZ01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lucia.boskova@concentrix.com\"},\"first_name\":\"Lucia Bo\u0161kov\u00e1 (102391725)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1728182\",\"wid\":\"afa589e860b6100802841b04cfd10000\",\"descriptor\":\"People Solutions Business Partner I\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"57\",\"campaign_id\":\"395\",\"campaign_title\":\"Feria Talent Costa Rica\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente Biling\u00fce\",\"street\":\"\",\"address\":\"\",\"city\":\"San Jos\u00e9\",\"state\":\"San Jos\u00e9 Province\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"Agente Biling\u00fce\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: Montserrat, sans-serif; text-align: center;\\\"><strong>&iexcl;GRACIAS POR VISITAR NUESTRO STAND <br \/><\/strong><strong>HOY EN TALENT JOB FAIR PROCOMER!<\/strong><strong><a href=\\\"https:\/\/ibb.co\/8nKN0RpF\\\"><img style=\\\"display: block; margin-left: auto; margin-right: auto;\\\" src=\\\"https:\/\/i.ibb.co\/0pDmcWSP\/Artes-CR-16.png\\\" alt=\\\"Artes-CR-16\\\" width=\\\"338\\\" height=\\\"423\\\" border=\\\"0\\\" \/><\/a><br \/>&Uacute;nete a Concentrix Costa Rica como Representante Biling&uuml;e!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Dominas el ingl&eacute;s y el espa&ntilde;ol? Esta es tu oportunidad de formar parte de un equipo global donde podr&aacute;s utilizar tus habilidades ling&uuml;&iacute;sticas para crear experiencias excepcionales para los clientes. \ud83c\udf0e<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Servicio al Cliente Biling&uuml;e<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar soporte a clientes en ingl&eacute;s y espa&ntilde;ol v&iacute;a llamada, chat o correo.<\/li>\\n<li style=\\\"color: #002f35;\\\">Solucionar problemas con enfoque profesional y emp&aacute;tico.<\/li>\\n<li style=\\\"color: #002f35;\\\">Documentar casos siguiendo los procesos internos.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario competitivo + bono por idioma<br \/>\u2705 Capacitaci&oacute;n continua<br \/>\u2705 Contrato permanente con prestaciones<br \/>\u2705 Trabajo presencial<br \/>\u2705 Cultura diversa e inclusiva<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Ingl&eacute;s conversacional (m&iacute;nimo B2)<br \/>Bachillerato completo<br \/>Disponibilidad de horarios<br \/>Experiencia no obligatoria, pero es un plus<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Estamos listos para conocerte! Aplica ahora y empieza tu carrera internacional con Concentrix.<\/p>\",\"ats_external_id\":\"R1694446\",\"location\":\"San Jos\u00e9, San Jos\u00e9 Province\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T17:59:07.019-06:00\",\"created_at\":\"2026-05-14T16:41:17.400-06:00\",\"latitude\":\"9.9280694\",\"longitude\":\"-84.0907246\",\"landing_page_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTU?\",\"apply_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTU\/apply?\",\"head_count\":\"15\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Pavas\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"primary_location\":{\"id\":\"CR-SAN-USEMB-00\",\"wid\":\"740544c0a47f01b3fc23a5901f11b468\",\"descriptor\":\"CRI San Jose - US Embassy\"}},\"recruiter\":{\"email\":{\"wid\":\"0ace91a16816011c08809a90fb192ae9\",\"address\":\"karen.riverairigoyen@concentrix.com\"},\"last_name\":\"Rivera Irigoyen\",\"first_name\":\"Karen\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338783\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Advance-Networking-Engineer-2025_R1568864\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Advance-Networking-Engineer-2025_R1568864\/apply\",\"job_requisition_id\":\"R1568864\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d017d181f6c8603192ad3\",\"address\":\"diego.castillo1@concentrix.com\"},\"last_name\":\"Castillo Brenes\",\"first_name\":\"Diego\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1568864\",\"wid\":\"4d081ecaab581013ca0b049885070000\",\"descriptor\":\"R1568864 Customer Service Representative (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-costarica\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"54\",\"campaign_id\":\"1457\",\"campaign_title\":\"Bridgecrest Experience Campaign\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Positions\",\"street\":\"\",\"address\":\"\",\"city\":\"Bogot\u00e1\",\"state\":\"Bogota\",\"postal_code\":null,\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Bilingual Positions in Bogot\u00e1\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Build Your Career with Concentrix Colombia!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Ready for a new opportunity? At Concentrix Colombia, you&rsquo;ll find the tools, support, and team environment to grow professionally while delivering great customer experiences. Join us and make an impact. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Assist customers via phone, chat, or email with clarity and professionalism.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow processes and use internal tools to resolve inquiries efficiently.<\/li>\\n<li style=\\\"color: #002f35;\\\">Collaborate with your team to ensure an excellent service experience.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive base salary<br \/>\u2705 Paid training and development<br \/>\u2705 Legal benefits and job stability<br \/>\u2705 Inclusive, people-first culture<br \/>\u2705 Opportunities for growth and advancement<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">High school diploma<br \/>Clear communication skills<br \/>Basic computer literacy<br \/>Customer-focused mindset<br \/>Schedule flexibility<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Apply today and start your journey with Concentrix Colombia!<\/p>\",\"ats_external_id\":\"R1663965\",\"location\":\"Bogot\u00e1, Bogota\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T19:59:06.882-04:00\",\"created_at\":\"2026-05-14T15:35:28.096-04:00\",\"latitude\":\"4.710988599999999\",\"longitude\":\"-74.072092\",\"landing_page_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU3?\",\"apply_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bogota D.C.\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"primary_location\":{\"id\":\"CO-BOG-TOR90-01\",\"wid\":\"79de6ecbeafb01a95a6e2374eb00aec7\",\"descriptor\":\"COL Bogota - Oficinas y terrazas de\"}},\"recruiter\":{\"email\":{\"wid\":\"a56faa9f90a7101652ac1915fddf0005\",\"address\":\"wuendy.lopez@concentrix.com\"},\"last_name\":\"Lopez Botero\",\"first_name\":\"Alejandra\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338691\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota\/Customer-Service-Bogot-EN_R1663965\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota\/Customer-Service-Bogot-EN_R1663965\/apply\",\"job_requisition_id\":\"R1663965\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"81589ed690371019614710d872200003\",\"address\":\"luisalejandro.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"Alejandro\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663965\",\"wid\":\"e627d413a41510280782e797319d0000\",\"descriptor\":\"R1663965 Customer Service Bogot\u00e1 EN (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-colombia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1764\",\"campaign_id\":\"704\",\"campaign_title\":\"ByteDance CM \/ Italian \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Italian-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Italian (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3794768948\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T14:17:03.940+01:00\",\"created_at\":\"2026-05-14T14:11:20.298+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"912\",\"campaign_id\":\"18785\",\"campaign_title\":\"Specialist, Operations Support R1729822\",\"campaign_type\":\"job_application\",\"job_title\":\"Vendor Account Manager\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span><b>Vendor Account Manager <\/b><\/span><\/p><p><b><span>Location : Texas<\/span><\/b><span> (Remote, but the candidate must reside in Texas)<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Job Description:<\/span><\/b><\/p><p><span>Join our dynamic team as a Vendor Account Manager, where you&#39;ll play a pivotal role in shaping our staffing strategy and ensuring our project teams are optimally resourced. You&#39;ll be responsible for delivering key insights and reports that drive our staffing and resource allocation decisions.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Job Responsibilities:<\/span><\/b><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Develop and implement a comprehensive resource management plan that aligns with<\/span><\/li><li><span>organizational goals and project requirements<\/span><\/li><li><span>Collaborate with Strategy &amp; Operations and Professional Services leadership to optimize staffing practices for best utilization<\/span><\/li><li><span>Assign the right people to projects based on skills stored in the system of record, availability, and project requirements shared by project team<\/span><\/li><li><span>Lead weekly meetings to ensure project needs are met and to share key business updates<\/span><\/li><li><span>Forecast future resource needs and proactively address potential resource gaps<\/span><\/li><li><span>Ensure resource management system of record is up to date and accurate<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b><span>Required Deliverables:<\/span><\/b><\/p><ul><li><span>Develop and implement documented staffing strategy recommendations.<\/span><\/li><li><span>Generate weekly staffing reports to reflect resource allocation and address open staffing requests.<\/span><\/li><li><span>Maintain updated and accurate supply\/demand forecasts with actionable recommendations for adjustments.<\/span><\/li><li><span>Create and manage utilization dashboards tailored to leadership specifications.<\/span><\/li><\/ul><p><b><span>Minimum Qualifications:<\/span><\/b><\/p><ul><li><span><span>Permanent U.S. work authorization is required for this position (no visa sponsorship available).<\/span><\/span><\/li><li><span>Hold a Bachelor&#39;s degree or possess equivalent practical experience.<\/span><\/li><li><span>Have 3&#43; years of experience in staffing project teams, management consulting, corporate strategy, or an equivalent field.<\/span><\/li><li><span>Possess 1&#43; years of experience in technology professional services (desired).<\/span><\/li><li><span>Proficient in using Salesforce or another CRM platform.<\/span><\/li><li><span>Ability to prioritize workload effectively and ensure optimal staffing for project teams.<\/span><\/li><li><span>Basic understanding of capacity planning models.<\/span><\/li><li><span>Experience in staffing and forecasting within fractional staffing models.<\/span><\/li><\/ul><p><b><span>Preferred Qualifications:<\/span><\/b><\/p><ul><li><span>Knowledgeable about cloud technologies, products, trends, and market dynamics.<\/span><\/li><li><span>Experienced with Looker or similar BI tools.<\/span><\/li><li><span>Familiar with FinancialForce.<\/span><\/li><\/ul><p><\/p><p><\/p><p>The base salary range for this position is $ 80,217 to 85,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We The deadline to apply for this position is: 05\/19\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Remote<\/p><p>#Texas<\/p>\",\"ats_external_id\":\"R1729822\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"2080\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-16T02:04:17.656+08:00\",\"created_at\":\"2026-05-14T06:04:48.957+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Vendor-Account-Manager--Staffing-_R1729822-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Operations Support\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0750\",\"descriptor\":\"Specialist, Operations Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372747\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Vendor-Account-Manager--Staffing-_R1729822-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Vendor-Account-Manager--Staffing-_R1729822-1\/apply\",\"job_requisition_id\":\"R1729822\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6349a10b3d4d01113b0ae008de050000\",\"descriptor\":\"7871 - Google - PUSA3226\",\"reference_id\":\"PUSA3226\",\"custom_reference_id\":\"PUSA3226\",\"company_reference_id\":null},{\"wid\":\"cb61ac473842011148880e6595320000\",\"descriptor\":\"W0ZH2F Google Non-Billable\",\"reference_id\":\"W0ZH2F\",\"custom_reference_id\":\"W0ZH2F\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"lisa.ellis@concentrix.com\"},\"first_name\":\"Lisa Ellis (102402838)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1729822\",\"wid\":\"8c72119a115f1007d78559e1d1440000\",\"descriptor\":\"Vendor Account Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"913\",\"campaign_id\":\"18782\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1730635\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Salesforce Developer\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role: Senior Salesforce Developer <\/b><\/p><p><b>Location: Omaha, NE (Onsite- 5 days a week)<\/b><\/p><p><\/p><p><b>Overview<\/b><\/p><ul><li>We are looking for a\u00a0<b>Senior Salesforce resource<\/b>\u00a0for an\u00a0<b>onsite role at Omaha, NE<\/b>.<\/li><li>The ideal candidate should have strong experience in both\u00a0<b>Salesforce administration<\/b>\u00a0and\u00a0<b>development<\/b>, along with exposure to multiple Salesforce clouds (Sales, Service, Experience, and Marketing Clouds).<\/li><\/ul><p><\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>8&#43; years of Salesforce experience<\/li><li>Design, develop, and maintain custom Salesforce applications using Apex (Triggers, Batch, Queueable) and Lightning Web Components (LWC).<\/li><li>Administer and configure Salesforce orgs across Sales, Service, Experience, and Marketing Clouds - including profiles, roles, sharing rules, and permission sets.<\/li><li>Build and maintain Flow automations, SOQL queries, and process automations aligned to business requirements.<\/li><li>Architect and manage API integrations and event-driven architectures across multi-org environments.<\/li><li>Apply Salesforce security model best practices including OWD, role hierarchies, profiles, and sharing settings.<\/li><li>Optimize performance through governor limit awareness, query tuning, and scalable data modeling.<\/li><li>Own delivery quality \u2014 drive a first-time-right culture with zero defects in production.<\/li><li>Collaborate cross-functionally and communicate technical concepts clearly to non-technical stakeholders.<\/li><li>Experience with enterprise integrations and data platforms such as Snowflake is a plus.<\/li><li>Familiarity with AI capabilities, agentic frameworks, or Einstein features within Salesforce is a plus.<\/li><li><\/li><\/ul><p><b>Certifications: (Preferred) <\/b><\/p><ul><li>Salesforce Platform Developer I<\/li><li>Salesforce Platform Developer II<\/li><li>Salesforce Administrator<\/li><li>Salesforce App Builder<\/li><\/ul><p><\/p><p><b>Desired Candidate Profile<\/b><\/p><ul><li>Very strong Salesforce fundamentals across both development and core administration.<\/li><li>Demonstrated experience across multiple Salesforce clouds - Sales, Service, Experience, and Marketing.<\/li><li>Relevant Salesforce certifications (Platform Dev I\/II, Admin, App Builder).<\/li><li>Excellent written and verbal communication skills.<\/li><li>Strong delivery culture with a track record of first-time-right, zero-defect production releases.<\/li><li>Interest or exposure to emerging AI and agentic technologies is a plus.<\/li><\/ul><p><\/p><p><\/p><p>The base salary range for this position is $92,250 - $126,246, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We The deadline to apply for this position is: 05\/18\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Onsite<\/p><p>#Omaha<\/p><p>#Nebraska<\/p>\",\"ats_external_id\":\"R1730635\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-14T08:08:22.849+08:00\",\"created_at\":\"2026-05-14T04:06:24.649+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-Salesforce-Developer_R1730635-2\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"khaja.mohammed@concentrix.com\"},\"first_name\":\"Mohammed, Khaja Nasiruddin\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102012330\",\"wid\":\"f81830f171380107b57167912f2c0000\",\"descriptor\":\"Khaja Nasiruddin Mohammed (102012330)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372381\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-Salesforce-Developer_R1730635-2\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-Salesforce-Developer_R1730635-2\/apply\",\"job_requisition_id\":\"R1730635\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"finny.samuel1@concentrix.com\"},\"first_name\":\"Finny Samuel (102011999)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1730635\",\"wid\":\"98666caeb34a1007d45cbf0c63930000\",\"descriptor\":\"Senior Salesforce Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"914\",\"campaign_id\":\"18779\",\"campaign_title\":\"Sr. Specialist, Sales Trainer R1730584\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Regional Sr. Sales Trainer - WAH - CV Required\",\"street\":\"EGY Work-at-Home\",\"address\":\"EGY Work-at-Home\",\"city\":\"Cairo\",\"state\":\"Cairo\",\"postal_code\":null,\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sr. Specialist, Sales Trainer is responsible for designing and delivering high-impact training programs that enhance client-specific knowledge and skills, focusing on advanced sales processes and systems. This position leads collaborations with internal and\/or external stakeholders to create tailored content that addresses business needs, driving efficiency and productivity across the organization. He\/she\/they will work autonomously with moderate supervision to ensure the effectiveness of training initiatives.\",\"long_description\":\"<ul><li>Streamlines onboarding processes.<\/li><li>Acts as the primary point of contact for new B2B clients, building long-term trust and rapport.<\/li><li>Designs training plans aligned with client business goals.<\/li><li>Trains and coachs managers and reps on HPS methodology<\/li><li>Ensure new employees receive comprehensive, client-specific onboarding and training to enhance job-specific knowledge and skills<\/li><li>Provide skills-based coaching and client-specific training on a regular basis to support achievement of operating plan targets, sales targets, and high customer satisfaction<\/li><li>Partner with internal and external stakeholders to develop and deliver effective training and development programs designed to enhance advanced sales knowledge and skills across various sales motions<\/li><li>Analyze performance data and customer experience trends to develop and implement strategic sales plays and best practices tailored to specific territories<\/li><li>Oversee and validate the quality of training delivery to ensure it meets established standards and aligns with business goals<\/li><li>Track the effectiveness of training interventions through a range of assessment tools and methodologies for continuous improvement<\/li><li>Collaborate with stakeholders to optimize sales processes and systems, ensuring a superior customer experience is consistently achieved<\/li><li>Maintain high-level communication with internal stakeholders to foster and develop strategic client relationships while staying informed about the evolving business environment for training material updates<\/li><\/ul>\",\"ats_external_id\":\"R1730584\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T04:08:31.705+08:00\",\"created_at\":\"2026-05-14T02:08:14.565+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/B2B-Regional-Sr-Sales-Trainer---WAH---CV-Required_R1730584\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":null,\"primary_location\":{\"id\":\"EG-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e36608e124c20e\",\"descriptor\":\"EGY Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Abdel El-Satar, Mahmoud Essam\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3245\",\"descriptor\":\"Sr. Specialist, Sales Trainer\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372450\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/B2B-Regional-Sr-Sales-Trainer---WAH---CV-Required_R1730584\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/B2B-Regional-Sr-Sales-Trainer---WAH---CV-Required_R1730584\/apply\",\"job_requisition_id\":\"R1730584\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"aleks.kirilov@concentrix.com\"},\"first_name\":\"Aleks Kirilov (020200)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1730584\",\"wid\":\"9bc7e70e08191007c85a33fb29dd0000\",\"descriptor\":\"B2B Regional Sr. Sales Trainer - WAH - CV Required\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><u><b>Job Requirements<\/b><\/u><\/p><ul><li>2&#43; years of experience in Sales Training.<\/li><li>Able to develop relationships and communicate with higher level sales staff, with proven success.<\/li><li>Demonstrated advanced problem solving and analytical skills.<\/li><li>Demonstrated successful ability to prioritize and multi-task in a time-sensitive environment, leveraging high level of independent judgement<\/li><li>Excellent knowledge of Microsoft Office programs<\/li><li>Advanced written and verbal communication skills<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"915\",\"campaign_id\":\"18773\",\"campaign_title\":\"Receptionist R1729146\",\"campaign_type\":\"job_application\",\"job_title\":\"Receptionist\",\"street\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"address\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"city\":\"Tbilisi\",\"state\":null,\"postal_code\":\"0179\",\"region\":null,\"country\":\"Georgia\",\"short_description\":\"The Administrative Assistant supports the work of a RESO Manager and Site Manager by performing duties as specifically requested, such as supporting data, compiling information, filing, tabulating, recording, distributing, and handling materials, stock, or supplies. Support the efforts of the business through assisting with development of new and existing business.\",\"long_description\":\"<p><i><b>Essential Functions\/Core Responsibilities<\/b><\/i><\/p><p><\/p><ul><li>Maintain files, sort and mail documents, manage large copy and scan requests and order supplies.\u00a0<\/li><li>Coordinate special corporate\/client events, including promotional events, team building events and client visits.\u00a0<\/li><li>Communication with CNX departments (EMEA and globally) for the reservation and coordination of Clients\u2019 and CNX Executive Visits.<\/li><li>Responds to routine telephone requests which have standard answers; refers calls and visitors to appropriate staff<\/li><li>Work with Coupa, administer and account and other facility ad finance applications and tools.<\/li><li>Maintains recurring internal reports<\/li><li>Arrange travel details.<\/li><li>Coordinate office supply ordering, postage and courier services.<\/li><li>Support vendor invoice reconciliation &amp; processing\u00a0<\/li><li>Schedule Meetings and Events<\/li><li>Provide administrative support for HR matters \u2013 new hire documentation, access card requests, outgoing post register, employment certificates, other.\u00a0<\/li><li>Control of access for employees and visitors on the Reception desk and ownership in case of forgotten\/stolen access card.\u00a0<\/li><li>Coordinate and support the company marketing\/employee beneficial activities performed on site at CNX office areas<\/li><li>Support and facilitate the work of external vendors\/suppliers on site<\/li><li>Maintains recurring internal and external audit procedures in accordance with CNX policies<\/li><li>Requisitions supplies, printing, maintenance, or other services through appropriate channels<\/li><li>Any additional administrative, planning and reporting tasks assigned by the Line Manager \/ Site Director.<\/li><li>Ensure site Health &amp; Safety and Policies &amp; Procedures conforms to legislation<\/li><li>Supervise reception and security programs at the site.<\/li><li>Communicate with employee about parking policies and ensure parking policies are enforced.<\/li><li>Adheres to all Health and Safety regulations, internal Concentrix, IT and local policies and procedures.<\/li><li>Understands and apply Business Controls, data privacy and security guidelines\/regulations. Maintain Workstation Security at any time.<\/li><li>Performs additional tasks according to business needs.<\/li><\/ul><p><\/p><p><i><b>Candidate Profile<\/b><\/i><\/p><ul><li>Bachelors\u2019 university degree is an advantage<\/li><li>Effective communication skills<\/li><li>Ability to multi-task and meet timelines on deliverables<\/li><li>Detail-oriented<\/li><li>Good command in Microsoft Office (mainly with Excel and PowerPoint)<\/li><li>Good knowledge of Health &amp; Safety Legislation<\/li><li>Significant administrative support or clerical experience (an advantage)<\/li><li>Previous relevant working experience<\/li><li>Fluency in English, written and spoken.<\/li><li>Effective communication skills<\/li><li>Ability to multi-task and meet timelines on deliverables<\/li><li>Detail-oriented<\/li><li>Good command in Microsoft Office (mainly with Excel and PowerPoint)<\/li><li>Good knowledge of Health &amp; Safety Legislation<\/li><\/ul>\",\"ats_external_id\":\"R1729146\",\"location\":\"Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"1800\",\"salary_type\":\"monthly\",\"salary_currency\":\"GEL\",\"updated_at\":\"2026-05-15T18:04:28.870+08:00\",\"created_at\":\"2026-05-14T00:05:29.971+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Receptionist_R1729146\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8bd14ce21ac9011792d570c2c5020965\",\"descriptor\":\"Concentrix Services (Georgia) LLC\",\"reference_id\":\"CGG01\",\"organization_reference_id\":\"CGG01\"},\"location\":{\"city\":\"Tbilisi\",\"state\":null,\"country\":{\"wid\":\"db69c550446c11de98360015c5e6daf6\",\"iso2\":\"GE\",\"iso3\":\"GEO\",\"descriptor\":\"Georgia\",\"iso_numeric\":\"268\"},\"postal_code\":\"0179\",\"primary_location\":{\"id\":\"GG-TBI-VAKEP-01\",\"wid\":\"132096ac83e31023a7cfca6feb580000\",\"descriptor\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tatia.gobechia@concentrix.com\"},\"first_name\":\"Gobechia, Tatia\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"101910712\",\"wid\":\"85225c53a90d0119803ec68fedd20000\",\"descriptor\":\"Tatia Gobechia (101910712)\"},{\"id\":\"102189164\",\"wid\":\"1929682a7477101bb35cdfdb44b20000\",\"descriptor\":\"Tea Sukhishvili (102189164)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1112\",\"descriptor\":\"Receptionist\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372679\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Receptionist_R1729146\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Receptionist_R1729146\/apply\",\"job_requisition_id\":\"R1729146\"}],\"organizations\":[{\"wid\":\"f9af6d72609801833fc9c56f4d0631be\",\"descriptor\":\"W0111 - Opexother - CRMRESO\",\"reference_id\":\"CRMRESO\",\"custom_reference_id\":\"CRMRESO\",\"company_reference_id\":null},{\"wid\":\"1a60a08bd0fe10165cc797a8dd0d0000\",\"descriptor\":\"(SITE) CX TECH Administration\",\"reference_id\":\"SITCXTECHADMINI\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d106324de7d329ac3326f\",\"descriptor\":\"Z031 Asset Planning & Site Admin\",\"reference_id\":\"Z031\",\"custom_reference_id\":\"Z031\",\"company_reference_id\":null},{\"wid\":\"8bd14ce21ac9011792d570c2c5020965\",\"descriptor\":\"Concentrix Services (Georgia) LLC\",\"reference_id\":\"CGG01\",\"custom_reference_id\":null,\"company_reference_id\":\"CGG01\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"roland.baghaturia@concentrix.com\"},\"first_name\":\"Roland Baghaturia (101949252)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1729146\",\"wid\":\"342886d174891007c2786da1926d0000\",\"descriptor\":\"Receptionist\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"916\",\"campaign_id\":\"18772\",\"campaign_title\":\"Associate, Marketing Solutions R1730212\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Marketing Solutions (*)\",\"street\":\"USA MI Work-at-Home\",\"address\":\"USA MI Work-at-Home\",\"city\":\"USA\",\"state\":\"Michigan\",\"postal_code\":\"48901\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Associate, Marketing Solutions is the primary contact with automotive dealer contacts within an assigned region\/zone. \u00a0Performs sales, marketing, and consulting functions via telephone and computer to develop, implement, maintain and grow assigned Dealer marketing and customer attainment and retention goals.<\/p><p><\/p><p><b>Essential Responsibilities:<\/b><\/p><ul><li>Build and maintain strong, consultative relationships with assigned dealer base, positioning as a trusted Consultant through in-depth program expertise and business acumen<\/li><li>Proactively identify opportunities to drive enrollment, adoption, and campaign deployment based on dealer needs and performance goals.<\/li><li>Ability to meet \/ exceed assigned daily, monthly, yearly goals.<\/li><li>Lead strategic conversations with dealers to align program capabilities with revenue, retention, and customer engagement objectives.<\/li><li>Drive dealer participation in program offerings by educating, influencing, and guiding decision-making around campaign strategy and deployment.<\/li><li>Ensure timely activation and execution of campaigns, maintaining momentum from enrollment through ongoing engagement<\/li><li>Develop and maintain customized marketing plans for each dealer, focused on maximizing performance, minimizing risk and achieving measurable outcomes.<\/li><li>Analyze performance trends, reporting, and market dynamics to provide actionable recommendations and optimization strategies.<\/li><li>Continuously refine dealer strategy through ongoing communication reviews and performance discussions.<\/li><li>Translate reporting insights into clear, actionable guidance for dealers to improve targeting, segmentation and engagement<\/li><li>Maintain accurate and detailed dealer records, including communications, campaign activity, and performance tracking with CRM tool<\/li><li>Review and approve dealer communications to ensure brand alignment, quality standards, and program compliance.<\/li><li>Implement quality control process for marketing materials, dealer selections and dealer originated copy.<\/li><li>Assist in the resolution of data issues.<\/li><\/ul><p><\/p><h2><b><u><span>ESSENTIAL QUALIFICATIONS<\/span><\/u><\/b><\/h2><p><\/p><p><b>Education\/Knowledge:<\/b><b>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0 <\/b><\/p><ul><li>Bachelor\u2019s degree (BA or BS) in Marketing\/Communications and 1-3 years of experience in sales, marketing, and customer service.<\/li><\/ul><p><\/p><p><b>Experience \/ Skill:<\/b>\u00a0<\/p><p><\/p><ul><li>Must be able to write reports and business correspondence and can effectively present the information to management or customers.\u00a0<\/li><li>Ability to perform effectively within a team environment is a must.\u00a0<\/li><li>Ability to work well under pressure, meet deadlines and handle multiple projects is essential.\u00a0<\/li><li>Must be able to work with all levels and backgrounds in a diverse workforce.\u00a0<\/li><li>Proficiency in Microsoft Office specifically including Word, Excel, and Outlook.\u00a0<\/li><li>Desired skills include experience with sales, direct marketing, and creating\/implementing marketing plans.<\/li><\/ul><p><\/p><p><span><b><span>Disclaimer\u00a0\u00a0\u00a0<\/span><\/b><\/span><span><span><span>\u00a0<\/span><\/span><\/span><\/p><p><span><span><span><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills <\/span><span>required of<\/span><span> personnel working within this job title.<\/span><\/span><\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><\/p><p><\/p><div><p>The base salary range for this position is $19 - $22 USD hourly (pay rate will not be below applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is May 25, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Remote<\/p><p><b>#Concentrix<\/b><\/p><p><\/p><\/div>\",\"ats_external_id\":\"R1730212\",\"location\":\"USA, Michigan\",\"job_type\":\"full_time\",\"salary\":\"41600\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-13T22:12:51.860+08:00\",\"created_at\":\"2026-05-13T22:11:50.608+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Associate--Marketing-Solutions----_R1730212\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"organization_reference_id\":\"CUSA\"},\"location\":{\"city\":\"USA\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48901\",\"primary_location\":{\"id\":\"US-WAH-MICHI-00\",\"wid\":\"b67da9176e3d1062f9dea2d5b51bbdc9\",\"descriptor\":\"USA MI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2702\",\"descriptor\":\"Associate, Marketing Solutions\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372419\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Associate--Marketing-Solutions----_R1730212\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Associate--Marketing-Solutions----_R1730212\/apply\",\"job_requisition_id\":\"R1730212\"}],\"organizations\":[{\"wid\":\"df2f068c35b10118fe9dda10501040f1\",\"descriptor\":\"W0ZARR Mazda Customer Engage(11980&94\",\"reference_id\":\"W0ZARR\",\"custom_reference_id\":\"W0ZARR\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012aaa458b693f063cc9\",\"descriptor\":\"WZARR - Mazda - 13040\",\"reference_id\":\"13040\",\"custom_reference_id\":\"13040\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980110c3662d183c0692bd\",\"descriptor\":\"COGS (REGION) PMG OPERATIONS (DIRECT)\",\"reference_id\":\"MMSOPS-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"custom_reference_id\":null,\"company_reference_id\":\"CUSA\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"karin.wintergerst@concentrix.com\"},\"first_name\":\"Karin Wintergerst (092145)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1730212\",\"wid\":\"8c72119a115f1007c0bc6d285d320000\",\"descriptor\":\"Associate, Marketing Solutions (*)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"917\",\"campaign_id\":\"18771\",\"campaign_title\":\"Professional I, Payroll R1729400\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Payroll Specialist\",\"street\":\"USA FL Work-at-Home\",\"address\":\"USA FL Work-at-Home\",\"city\":\"USA\",\"state\":\"Florida\",\"postal_code\":\"32301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Sr. Payroll Specialist plays a critical role in delivering accurate, timely, and compliant payroll for employees across the United States and Canada. In this role, you will serve as a trusted Workday Payroll subject matter expert, supporting end-to-end payroll operations, compliance, audits, reporting, system enhancements, and process improvements. This is an exciting opportunity for a payroll professional who thrives in a fast-paced, high-impact environment and enjoys solving complex payroll challenges while partnering across functions to improve processes and drive operational excellence.\u00a0\",\"long_description\":\"<div><b><span>What you will do in this role<\/span><\/b><\/div><div><\/div><div>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/div><ul><li><div>Process end-to-end bi-weekly and off-cycle payrolls\u00a0for U.S. and Canadian employees, including hourly and salaried populations<\/div><\/li><li><div>Review and validate payroll inputs such as time records, salary changes, new hires, terminations, leaves of absence, deductions, garnishments, and manual adjustments<\/div><\/li><li><div>Support payroll activities involving regular pay, overtime, shift differentials, bonuses, commissions, severance, retroactive pay, equity-related compensation, and other special payments<\/div><\/li><li><div>Review payroll totals and support accurate hand-off to Treasury and Accounting<\/div><\/li><li><div>Ensure payroll data is prepared, validated, and transmitted accurately and on time to internal partners and external payroll providers<\/div><\/li><li><div>Support manual checks, voids, stop payments, reversals, and reissues as needed<\/div><\/li><li><div>Ensure compliance with applicable U.S. federal, state, and local payroll laws\u00a0as well as Canadian federal and provincial payroll legislation<\/div><\/li><li><div>Support payroll compliance activities related to tax withholding, garnishments, third-party remittances, pension and benefit deductions, and wage and hour requirements including FLSA<\/div><\/li><li><div>Stay current on legislative and regulatory changes impacting payroll in the U.S. and Canada and help implement required process or system updates<\/div><\/li><li><div>Support year-end payroll activities, including reporting and filings such as W-2s, W-2Cs, T4s, T4A, and RL1s,\u00a0where applicable<\/div><\/li><li><div>Perform pre-payroll and post-payroll audits to validate payroll results, deductions, tax treatment, and gross-to-net accuracy<\/div><\/li><li><div>Investigate payroll variances, identify root causes, and resolve discrepancies before payroll finalization and financial close<\/div><\/li><li><div>Serve as a Workday Payroll SME\u00a0for North American payroll operations, supporting system integrity, testing, validation, and payroll-related changes<\/div><\/li><li><div>Partner with HRIS, Tax, Finance, and vendors on system enhancements, upgrades, integrations, issue resolution, and testing cycles<\/div><\/li><li><div>Run standard and ad hoc payroll reports in Workday and help ensure data accuracy across payroll, timekeeping, and related interfaces<\/div><\/li><li><div>Support payroll processing for equity-based compensation\u00a0transactions, including restricted stock, stock options, and employee stock purchase plan activity<\/div><\/li><li><div>Respond to payroll escalations with professionalism, accuracy, and urgency while communicating clearly with stakeholders<\/div><\/li><li><div>Help identify trends in payroll tickets, recurring issues, control gaps, and opportunities for automation and process improvement<\/div><\/li><li><div>Participate in maintaining and updating payroll documentation, standard operating procedures, training materials, and process guides<\/div><\/li><li><div>Provide guidance, knowledge sharing, and training to peers, junior team members, and new hires on U.S. and Canadian Workday payroll processes<\/div><\/li><\/ul><div><\/div><div><b><span>Your qualifications<\/span><\/b><\/div><div><\/div><div>Concentrix is a great match if you:<\/div><ul><li><div>Have 4\u20135&#43; years of progressive Canadian and US payroll experience\u00a0in a large, multi-state and multi-provincial environment<\/div><\/li><li><div>Have demonstrated experience processing payroll for both the United States and Canada<\/div><\/li><li><div>Bring strong hands-on experience with Workday Payroll which is a requirement for the role<\/div><\/li><li><div>Have experience managing complex payroll scenarios involving taxes, garnishments, deductions, audits, reconciliations, and year-end processing<\/div><\/li><li><div>Have a strong understanding\u00a0of U.S. federal, state, and local payroll requirements and Canadian federal and provincial payroll legislation<\/div><\/li><li><div>Can manage multiple priorities and complex payroll issues with a high level of accuracy and accountability<\/div><\/li><li><div>Are comfortable working both collaboratively in a team environment and independently with minimal supervision<\/div><\/li><li><div>Have advanced Microsoft Excel\u00a0skills, including formulas, lookups, pivot tables, macros, data validation, and reconciliation analysis<\/div><\/li><li><div>Can clearly and effectively train others on payroll processes and develop SOPs, job aids, process documentation, and training materials<\/div><\/li><li><div>Communicate effectively across teams and are confident partnering with HR, Finance, Accounting, Treasury, Tax, HRIS, Shared Services, and external vendors<\/div><\/li><\/ul><div><\/div><div><b>It will be a plus if you:\u00a0<\/b><\/div><ul><li><div>Hold a CPP, FCP or PCP certification<\/div><\/li><li><div>Have a bachelor\u2019s degree\u00a0in Accounting, Finance, Human Resources, Business, or a related field<\/div><\/li><li><div>Have experience with ADP Smart Compliance\u00a0and related support tools<\/div><\/li><li><div>Bring experience supporting payroll-related system enhancements, integrations, and testing cycles<\/div><\/li><li><div>Have exposure to equity-based compensation payroll processing in Workday<\/div><\/li><\/ul><div><\/div><div><p>The base salary range for this position is <span>$72,000 - $85,000 USD\/ <\/span><span>$61,600 - $79,700 CAD<\/span>, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is May 28, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#WFH\u00a0<\/p><p>#LI-Remote\u00a0<\/p><\/div>\",\"ats_external_id\":\"R1729400\",\"location\":\"USA, Florida\",\"job_type\":\"full_time\",\"salary\":\"78000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-16T02:04:15.992+08:00\",\"created_at\":\"2026-05-13T22:11:50.328+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Sr-Payroll-Specialist_R1729400\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Payroll\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"baa2cf1841f00106e95ce2af082a3e29\",\"descriptor\":\"Concentrix CVG Corporation\",\"reference_id\":\"YUS01\",\"organization_reference_id\":\"YUS01\"},\"location\":{\"city\":\"USA\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32301\",\"primary_location\":{\"id\":\"US-WAH-FLORI-00\",\"wid\":\"b67da9176e3d1062f9df5ef73bd5bf01\",\"descriptor\":\"USA FL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Payroll\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0821\",\"descriptor\":\"Professional I, Payroll\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372782\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Sr-Payroll-Specialist_R1729400\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Sr-Payroll-Specialist_R1729400\/apply\",\"job_requisition_id\":\"R1729400\"}],\"organizations\":[{\"wid\":\"f20a77b5807910165cbd43186f050000\",\"descriptor\":\"(GEO) PAYROLL\",\"reference_id\":\"GEOPAYROLL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"baa2cf1841f00106e95ce2af082a3e29\",\"descriptor\":\"Concentrix CVG Corporation\",\"reference_id\":\"YUS01\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS01\"},{\"wid\":\"2f58cf18c1cc1015721e029087c40000\",\"descriptor\":\"W0ZVFC Nageo_Cso\",\"reference_id\":\"W0ZVFC\",\"custom_reference_id\":\"W0ZVFC\",\"company_reference_id\":null},{\"wid\":\"651a380fec8410156f87cbb0b96e0000\",\"descriptor\":\"23194 - Opexother - NAGEOCSO\",\"reference_id\":\"NAGEOCSO\",\"custom_reference_id\":\"NAGEOCSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brenda.heatwole@concentrix.com\"},\"first_name\":\"Brenda Burroughs (300104795)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1729400\",\"wid\":\"1adf8e0dc5631007bda668aba2b30000\",\"descriptor\":\"Sr. Payroll Specialist\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"918\",\"campaign_id\":\"18761\",\"campaign_title\":\"Sr. Representative, People Operations R1723983\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Representative, People Operations\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1723983\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"19604\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-05-13T20:08:54.624+08:00\",\"created_at\":\"2026-05-13T20:07:52.391+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Sr-Representative--People-Operations_R1723983\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nikio.kaneda@concentrix.com\"},\"first_name\":\"Kaneda, Nikio\"},\"categories\":[{\"descriptor\":\"CF People Operations\"}],\"recruiters\":[{\"id\":\"101494138\",\"wid\":\"c8d7ac0d0790013500dffe9cf93a1bdf\",\"descriptor\":\"Yuki Kaneda (101494138)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0846\",\"descriptor\":\"Sr. Representative, People Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372297\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Sr-Representative--People-Operations_R1723983\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Sr-Representative--People-Operations_R1723983\/apply\",\"job_requisition_id\":\"R1723983\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f2a4d05054ea101570c0945e75e80000\",\"descriptor\":\"W0ZVEW Phgeo_Hq\",\"reference_id\":\"W0ZVEW\",\"custom_reference_id\":\"W0ZVEW\",\"company_reference_id\":null},{\"wid\":\"73378e056c4610156e9d86e7066a0000\",\"descriptor\":\"23156 - Opexother - PHGEOHQ\",\"reference_id\":\"PHGEOHQ\",\"custom_reference_id\":\"PHGEOHQ\",\"company_reference_id\":null},{\"wid\":\"c9271782116a10165c6224100cb50000\",\"descriptor\":\"(GEO) HR SHARED SERVICES\",\"reference_id\":\"GEOHRSHAREDSERV\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jenelyn.bumatay@concentrix.com\"},\"first_name\":\"Jenelyn Bumatay (101082496)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1723983\",\"wid\":\"11279a3178e71007b94ba7e598260000\",\"descriptor\":\"Sr. Representative, People Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1935\",\"campaign_id\":\"390\",\"campaign_title\":\"R1674368 Conseiller Client (F\/H) - Service client - Rabat- Ital\/Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Rabat- Ital\/Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1766628669\",\"location\":\"Rabat, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T13:48:50.777+02:00\",\"created_at\":\"2026-05-13T18:31:07.163+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1936\",\"campaign_id\":\"389\",\"campaign_title\":\"R1674363\\tConseiller Client (F\/H) - Service client - Rabat- ENG\/Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Rabat- ENG\/Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1334477211\",\"location\":\"Rabat, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-13T18:31:52.958+02:00\",\"created_at\":\"2026-05-13T18:30:09.681+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1937\",\"campaign_id\":\"388\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Rabat- ENG\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Rabat- ENG\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1032322188\",\"location\":\"Rabat, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-13T18:30:57.784+02:00\",\"created_at\":\"2026-05-13T18:28:03.064+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1938\",\"campaign_id\":\"387\",\"campaign_title\":\"R1674375 -Conseiller Client (F\/H) - Service client - K\u00e9nitra- ENG\/Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - K\u00e9nitra- ENG\/Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Kenitra\",\"state\":\"Kenitra\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2923354722\",\"location\":\"Kenitra, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T01:59:12.181+02:00\",\"created_at\":\"2026-05-13T18:25:05.572+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"919\",\"campaign_id\":\"18733\",\"campaign_title\":\"Software Business Analyst I (TCF) R1727173\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultor SAP FI-CO Sr - Part Time\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>Nos encontramos en la b\u00fasqueda de <b>un\/a Consultor\/a SAP FI-CO Senior \u2013 Part Time<\/b>, con foco en <b>CO<\/b>, para acompa\u00f1ar la adopci\u00f3n y evoluci\u00f3n del m\u00f3dulo en un entorno <b>SAP S\/4HANA<\/b>.<\/p><p><\/p><p><b>Responsabilidades:<\/b><\/p><ul><li><p>Participar en un servicio de soporte\/ mantenimiento e iniciativas de evolutivos en<b> SAP S\/4HANA<\/b>, con foco en el m\u00f3dulo de Controlling.<\/p><\/li><li><p>Relevar, dise\u00f1ar y configurar procesos de CO alineados a las mejores pr\u00e1cticas de SAP.<\/p><\/li><li><p>Proponer funcionalidades standard de CO para la automatizaci\u00f3n y eficiencia de los procesos de negocio relacionados<\/p><\/li><li><p>Acompa\u00f1ar pruebas integrales, soporte a usuarios y puesta en productivo.<\/p><\/li><li><p>Interactuar con equipos funcionales y t\u00e9cnicos en un entorno colaborativo.<\/p><\/li><\/ul><p><\/p><p><b>Requisitos:<\/b><\/p><ul><li><p>&#43;5 a\u00f1os de experiencia como <b>Consultor SAP FI-CO<\/b>, con participaci\u00f3n en proyectos de implementaci\u00f3n <b>SAP S\/4HANA<\/b>.<\/p><\/li><li><p>Conocimientos s\u00f3lidos en <b>Controlling<\/b>: Cost Center Accounting, Internal Orders, Profitability Analysis.<\/p><\/li><li><p>Experiencia en <b>integraciones FI\u2013CO<\/b>.<\/p><\/li><li><p>Reportes est\u00e1ndar de CO<\/p><\/li><li><p>Conocimiento de <b>localizaci\u00f3n argentina<\/b>.<\/p><\/li><\/ul><p><\/p><p><b>Deseable:<\/b><\/p><ul><li><p>Conocimientos en MM<\/p><\/li><li><p>Background contable\/financiero y experiencia en industrias reguladas.<\/p><\/li><\/ul><p><\/p><p>#SAP #SAPFICO #SAPCO #SAPS4HANA #SAPFunctionalConsultant #SeniorConsultant<\/p><p><\/p>\",\"ats_external_id\":\"R1727173\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"part_time\",\"salary\":\"2250000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-05-13T22:11:43.879+08:00\",\"created_at\":\"2026-05-13T16:03:52.143+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODczMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-FI-CO-Sr---Part-Time_R1727173\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"greciamartina.colmenaresdegamez@concentrix.com\"},\"first_name\":\"Colmenares de Gamez, Grecia Martina\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009276\",\"wid\":\"f81830f171380107b309e28b44d20000\",\"descriptor\":\"Grecia Martina Colmenares de Gamez (102009276)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372347\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-FI-CO-Sr---Part-Time_R1727173\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-FI-CO-Sr---Part-Time_R1727173\/apply\",\"job_requisition_id\":\"R1727173\"}],\"organizations\":[{\"wid\":\"219724f8d1e8011147bb3fa32c330000\",\"descriptor\":\"W0ZGO5 Banco Macro - Servicios Erp 20\",\"reference_id\":\"W0ZGO5\",\"custom_reference_id\":\"W0ZGO5\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"},{\"wid\":\"7391d2b0edd701113a5b29d41d7f0000\",\"descriptor\":\"8265 - Banco Macro Sa - PARG0623\",\"reference_id\":\"PARG0623\",\"custom_reference_id\":\"PARG0623\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"guillermohernan.lesta@concentrix.com\"},\"first_name\":\"Guillermo Hernan Lesta (101993328)[C]\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1727173\",\"wid\":\"7a9fdebb394b1007aae82949d94b0000\",\"descriptor\":\"Consultor SAP FI-CO Sr - Part Time\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"463\",\"campaign_id\":\"5042\",\"campaign_title\":\"GTM - IKEA - GERMAN\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater im Homeoffice \u2013 M\u00f6belhandelskette\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Kommen Sie noch heute zu Concentrix!\",\"long_description\":\"<div>\\n<h2><strong>&Uuml;ber Concentrix<\/strong><\/h2>\\n<p>Entdecken Sie die Kraft eines Jobs, der Ihre Karriere auf die n&auml;chste Stufe hebt.<\/p>\\n<p>Suchen Sie etwas Au&szlig;ergew&ouml;hnliches? Wir sind ein f&uuml;hrendes Technologie- und Dienstleistungsunternehmen, das die Marken der Zukunft st&auml;rkt. In mehr als 70 L&auml;ndern unterst&uuml;tzen wir renommierte Marken dabei, ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen auszubauen. Jedes Jahr werden wir mit Auszeichnungen wie &bdquo;World&rsquo;s Best Workplaces&ldquo;, &bdquo;Best Companies for Career Growth&ldquo; und &bdquo;Best Company Culture&ldquo; geehrt.<\/p>\\n<p>Wenn Sie wachsen und sich inspirieren lassen m&ouml;chten, k&ouml;nnen Sie im Homeoffice als Customer Service Representative arbeiten und Teil unseres Teams werden, das Marken aus den Bereichen Technologie, Finanzen, Reisen, Mode, Gesundheitswesen und vielen weiteren Branchen unterst&uuml;tzt.<\/p>\\n<p>F&uuml;r unseren weltweit bekannten Partner aus der M&ouml;belbranche suchen wir <strong>Kundenberater (m\/w\/d) im Bereich Sales &amp; Solution Management<\/strong>!<\/p>\\n<hr \/>\\n<h2><strong>Ihre Aufgaben in dieser Rolle<\/strong><\/h2>\\n<p>Als Customer Service Representative werden Sie:<\/p>\\n<ul>\\n<li>Kundenanfragen analysieren und entsprechend ihren Bed&uuml;rfnissen beantworten<\/li>\\n<li>Interaktionen &uuml;ber verschiedene Kan&auml;le (Telefon, E-Mail, Social Media oder Chat) steuern und ein konsistentes Kundenerlebnis sicherstellen<\/li>\\n<li>Softwarel&ouml;sungen erlernen, die das Leben von Menschen verbessern, und Ihre F&auml;higkeiten weiterentwickeln<\/li>\\n<li>F&uuml;r unsere Kunden ein verbessertes Markenerlebnis schaffen<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Ihre Aufgaben im Detail<\/strong><\/h2>\\n<ul>\\n<li>Bearbeitung von Kundenbeschwerden und Stornierungsanfragen<\/li>\\n<li>Schnittstelle zwischen Kunden, Logistikunternehmen und Filialen sein<\/li>\\n<li>Dokumentation der Kundeninteraktionen nach erfolgreicher L&ouml;sung und Kundenzufriedenheit<\/li>\\n<li>Analyse der Kundenbed&uuml;rfnisse und Bereitstellung passender L&ouml;sungen<\/li>\\n<li>Kommunikation &uuml;ber Telefon, E-Mail und Chat<\/li>\\n<li>Aufbau von Produktwissen und aktive Nutzung im Verkaufsgespr&auml;ch<\/li>\\n<li>Individuelle Produktberatung entsprechend der Kundenbed&uuml;rfnisse<\/li>\\n<li>Unterst&uuml;tzung der Kunden beim Abschluss ihrer Bestellung<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Ihre Qualifikationen<\/strong><\/h2>\\n<ul>\\n<li>Sehr gute Deutschkenntnisse in Wort und Schrift<\/li>\\n<li>Ausgepr&auml;gte Kommunikationsf&auml;higkeiten und Kundenorientierung<\/li>\\n<li>Freude am Verkaufen und &uuml;berzeugende Kommunikationsweise<\/li>\\n<li>Bereitschaft zur Arbeit im Schichtsystem zwischen Montag und Samstag von 09:00 bis 22:00 Uhr<\/li>\\n<li>Sicherer Umgang mit dem Computer und Freude an datenbezogenem Arbeiten<\/li>\\n<li>Wohnsitz in der T&uuml;rkei<\/li>\\n<li>Geeignete Voraussetzungen f&uuml;r Homeoffice<\/li>\\n<li>Offenheit f&uuml;r kontinuierliche Weiterentwicklung<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Ihr Profil<\/strong><\/h2>\\n<p>Sie passen gut zu Concentrix, wenn Sie:<\/p>\\n<ul>\\n<li>&Uuml;ber flie&szlig;ende Niederl&auml;ndischkenntnisse verf&uuml;gen<\/li>\\n<li>Proaktiv, motiviert und l&ouml;sungsorientiert sind<\/li>\\n<li>Idealerweise Erfahrung im kundenorientierten Vertrieb haben<\/li>\\n<li>Bereitschaft zur Schicht- und Wochenendarbeit mitbringen<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Was wir bieten<\/strong><\/h2>\\n<ul>\\n<li>Unbefristete Vollzeit- oder Teilzeitvertr&auml;ge<\/li>\\n<li>Wettbewerbsf&auml;higes Gehalt und leistungsabh&auml;ngige Bonuszahlungen<\/li>\\n<li>Mitarbeiter-werben-Mitarbeiter-Programme (Referral-Bonus)<\/li>\\n<li>Vollst&auml;ndig bezahlte Schulungen zum Unternehmen und Projekt<\/li>\\n<li>Karriereentwicklungsprogramme, spezialisierte Trainings und Sprachkurse<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Chancengleichheit bei Concentrix<\/strong><\/h2>\\n<p>Wir sind stolz darauf, weltweit als ein Team zusammenzuarbeiten. Wir verpflichten uns, allen Bewerbern gleiche Chancen zu bieten und ein Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung zu schaffen. Alle Einstellungsentscheidungen basieren auf gesch&auml;ftlichen Anforderungen, Positionsanforderungen und Qualifikationen &ndash; unabh&auml;ngig von Herkunft, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, Familienstand, Nationalit&auml;t, Behinderung oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/p>\\n<hr \/>\\n<h2><strong>Arbeitserlaubnis<\/strong><\/h2>\\n<p>Gem&auml;&szlig; den Gesetzen der Republik T&uuml;rkei werden nur Bewerber ber&uuml;cksichtigt, die rechtlich zur Arbeit in der T&uuml;rkei berechtigt sind.<\/p>\\n<\/div>\",\"ats_external_id\":\"2290347162\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T02:59:10.840+03:00\",\"created_at\":\"2026-05-13T12:57:54.791+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDQy?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDQy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1939\",\"campaign_id\":\"367\",\"campaign_title\":\"R1697198 Conseiller Client (F\/H) - Service client - Rabat- Espagnole\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Rabat- Espagnole\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&bull; Maitrise de la langue Espagnol &agrave; l&rsquo;&eacute;crit et &agrave; l&rsquo;oral<br \/>&bull; Bonne connaissance de l&rsquo;outil informatique<br \/>&bull; Bonne connaissance du secteur Retail id&eacute;alement dans le cosm&eacute;tique<br \/>&bull; Orientation service client<br \/>&bull; Ecoute active, empathie, convivialit&eacute;<br \/>&bull; Esprit analytique<br \/>&bull; Capacit&eacute; d&rsquo;identification et d&rsquo;anticipation-<\/p>\\n<p>Venez apprendre, vous &eacute;panouir et contribuer au succ&egrave;s des &eacute;quipes en mettant &agrave; profit votre sens commercial et pers&eacute;v&eacute;rance !<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3827978719\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-13T16:49:19.154+02:00\",\"created_at\":\"2026-05-13T11:18:15.883+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1765\",\"campaign_id\":\"699\",\"campaign_title\":\"Volkswagen Digital \/ Spanish \/ BM \/ Braga \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Atenci\u00f3n al Cliente en Espa\u00f1ol \u2013 Volkswagen\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente para Volkswagen en Braga, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Responder a solicitudes de clientes a trav&eacute;s de m&uacute;ltiples canales, actualizando los sistemas CRM con la informaci&oacute;n relevante<\/li>\\n<li>Construir relaciones s&oacute;lidas con los clientes, gestionando consultas con rapidez y profesionalismo<\/li>\\n<li>Promover la fidelizaci&oacute;n de clientes asegurando una resoluci&oacute;n eficaz de las solicitudes<\/li>\\n<li>Mantener relaciones profesionales y emp&aacute;ticas con todos los clientes<\/li>\\n<li>Colaborar de forma efectiva con el equipo y la gesti&oacute;n<\/li>\\n<li>Proporcionar feedback sobre incidencias emergentes e identificar &aacute;reas de mejora de forma proactiva<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de Espa&ntilde;ol (oral y escrito) y un buen nivel de Ingl&eacute;s (B2)<\/li>\\n<li>Tienes al menos 1 a&ntilde;o de experiencia en roles t&eacute;cnicos o en atenci&oacute;n al cliente del sector automotriz<\/li>\\n<li>Te apasiona el sector automoci&oacute;n y tienes afinidad con la tecnolog&iacute;a digital<\/li>\\n<li>Eres capaz de comprender pol&iacute;ticas, procedimientos y garant&iacute;as, y tienes conocimiento de la geograf&iacute;a del mercado<\/li>\\n<li>Tienes capacidad para tomar decisiones de forma aut&oacute;noma y buenas habilidades de documentaci&oacute;n<\/li>\\n<li>Tienes habilidades para resolver incidencias y proporcionar soluciones<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Braga, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>&iexcl;Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1578262029\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T10:42:54.061+01:00\",\"created_at\":\"2026-05-13T10:41:51.685+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1766\",\"campaign_id\":\"698\",\"campaign_title\":\"Volkswagen Digital \/ Spanish \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-speaking) - Volkswagen \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Spanish (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"740238106\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T10:38:55.130+01:00\",\"created_at\":\"2026-05-13T10:37:53.752+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1940\",\"campaign_id\":\"365\",\"campaign_title\":\"R1674370 Conseiller Client (F\/H) - Service client - Casablanca- Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Casablanca- Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Casablanca\",\"state\":\"Casablanca-Settat\",\"postal_code\":null,\"region\":\"Casablanca\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"4046496535\",\"location\":\"Casablanca, Casablanca\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T16:21:14.913+02:00\",\"created_at\":\"2026-05-13T09:16:56.828+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"920\",\"campaign_id\":\"18730\",\"campaign_title\":\"Supervisor, Talent Sourcing R1729889\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor, Talent Sourcing\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Talent Sourcing Supervisor leads the sourcing function for high-volume recruitment operations, ensuring a continuous pipeline of qualified candidates to support aggressive hiring goals in a fast-paced BPO environment. This role oversees a team of Talent Sourcers and sourcing coordinators, driving proactive talent attraction strategies, pipeline generation, market mapping, and candidate engagement initiatives.\\n\\nThe Talent Sourcing Supervisor partners closely with Recruitment, Operations, and Workforce Planning teams to align sourcing efforts with ramp plans, business priorities, and hiring demand while maintaining speed, quality, and efficiency across the talent funnel.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><p><\/p><ul><li>Supervise and develop a team of Talent Sourcers supporting high-volume BPO hiring.<\/li><li>Monitor sourcing KPIs including pipeline generation, candidate flow, and productivity metrics.<\/li><li>Execute sourcing strategies to support ramp plans, seasonal hiring, and hard-to-fill roles.<\/li><li>Build strong candidate pipelines through job boards, social media, referrals, databases, and networking.<\/li><li>Partner with Recruitment, Operations, and Workforce Planning teams to align sourcing efforts with hiring needs.<\/li><li>Ensure a consistent flow of qualified candidates to meet hiring targets and reduce pipeline drop-off.<\/li><li>Analyze sourcing metrics and market trends to improve sourcing effectiveness and hiring outcomes.<\/li><li>Optimize sourcing processes, tools, and recruitment technologies to increase efficiency.<\/li><li>Ensure compliance with company policies and local labor regulations.<\/li><li>Promote a positive candidate experience through timely communication and engagement.<\/li><\/ul><p><\/p><p><b>Requirements<\/b><\/p><p><\/p><ul><li>Bachelor\u2019s degree in Human Resources, Business Administration, or related field preferred.<\/li><li>1 year of experience in sourcing or recruitment within a BPO or high-volume hiring environment.<\/li><li>Previous experience leading sourcing teams preferred.<\/li><li>Strong knowledge of sourcing strategies, recruitment metrics, and contact center hiring profiles.<\/li><li>Experience using ATS, CRM platforms, LinkedIn Recruiter, and sourcing tools.<\/li><li>Advanced English level.<\/li><\/ul>\",\"ats_external_id\":\"R1729889\",\"location\":\"San Salvador, San Salvador\",\"job_type\":\"full_time\",\"salary\":\"1400\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-16T06:05:13.769+08:00\",\"created_at\":\"2026-05-13T08:04:07.954+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODczMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Supervisor--Talent-Sourcing_R1729889\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"paola.zamora@concentrix.com\"},\"first_name\":\"Zamora Chinchilla, Paola\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101272300\",\"wid\":\"d6fcd5729fc601e0e0c904469483c7bf\",\"descriptor\":\"Paola Zamora Chinchilla (101272300)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0953\",\"descriptor\":\"Supervisor, Talent Sourcing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372716\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Supervisor--Talent-Sourcing_R1729889\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Supervisor--Talent-Sourcing_R1729889\/apply\",\"job_requisition_id\":\"R1729889\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pablo.palmamenendez@concentrix.com\"},\"first_name\":\"Pablo Palma Menendez (266525)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1729889\",\"wid\":\"342886d1748910078dcb2ea0b0b90000\",\"descriptor\":\"Supervisor, Talent Sourcing\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"921\",\"campaign_id\":\"18729\",\"campaign_title\":\"Sr. Representative, Talent Sourcing R1729342\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Representative, Talent Sourcing Bilingual\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Sr. Representative Talent Sourcing ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for providing administrative and clerical support to support recruiting activities.\",\"long_description\":\"<div>Job Description<\/div><div><div><div><div><h2><span>Essential Functions\/Core <span>Responsibilities\u00a0<\/span><\/span><\/h2><ul><li><span>Responsible for assisting with the administration of recruitment programs<\/span><\/li><li><span>Receive, screen, and file incoming resumes, background and reference checks<\/span><\/li><li><span>Assist with scheduling initial screening interviews and coordinating with hiring managers for telephone interviews and\/or face-to-face interviews with prospective applicants<\/span><\/li><li><span>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/span><\/li><li><span>Create new hire packets and schedule background checks and drug tests for prospective applicants<\/span><\/li><li><span>Promote the Company image to candidates and external service providers<\/span><\/li><li><span>Administer typing and math tests to prospective applicants, as necessary<\/span><\/li><li><span>Coordinate travel arrangements for applicants, as necessary<\/span><\/li><li><span>Provide general support for the TA department(s) and related stakeholders, as necessary<\/span><\/li><\/ul><p><span>\u00a0\u00a0\u00a0<\/span><\/p><h2><span>Candidate Profile\u00a0<\/span><\/h2><ul><li><span>Associate&#39;s Degree in related field with less than one year of relevant experience preferred<\/span><\/li><li><span>Effective communication skills, both written and verbal<\/span><\/li><li><span>Ability to multi-task and meet timelines on deliverables; ability to work in a high-velocity environment<\/span><\/li><li><span>Proficient in Microsoft Office<\/span><\/li><li><span>Ability to handle confidential information with discretion and tact<\/span><\/li><li><span>Knowledge of general office practice and business etiquette<\/span><\/li><li><span>Ability to follow through on work assignments with limited supervision<\/span><\/li><\/ul><h2><span>\u00a0\u00a0\u00a0<\/span><\/h2><h2><span>Career Level Description\u00a0<\/span><\/h2><p><span>Entry level job with little or no prior relevant work experience.\u00a0 Acquires basic skills to perform routine tasks.\u00a0 Work is prescribed and completed with little autonomy.\u00a0 Works with either close supervision or under clearly defined procedures<\/span><\/p><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1729342\",\"location\":\"San Salvador, San Salvador\",\"job_type\":\"full_time\",\"salary\":\"800\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-14T00:05:29.738+08:00\",\"created_at\":\"2026-05-13T06:07:11.615+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODcyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Sr-Representative--Talent-Sourcing-Bilingual_R1729342\/apply\",\"head_count\":\"14\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.archer1@concentrix.com\"},\"first_name\":\"Archer Mejia, Nicole Marie\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101056959\",\"wid\":\"08141987fce7103a078e206612f636f3\",\"descriptor\":\"Daniella Rosales Escalante (101056959)\"},{\"id\":\"102600368\",\"wid\":\"da7d7d2449a210103188d8ece4ae0001\",\"descriptor\":\"Nicole Archer (102600368)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0943\",\"descriptor\":\"Sr. Representative, Talent Sourcing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372481\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Sr-Representative--Talent-Sourcing-Bilingual_R1729342\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Sr-Representative--Talent-Sourcing-Bilingual_R1729342\/apply\",\"job_requisition_id\":\"R1729342\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"leodanalexander.santos@concentrix.com\"},\"first_name\":\"Leodan Alexander Santos Mata (101279235)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1729342\",\"wid\":\"11279a3178e7100787b93760ee950000\",\"descriptor\":\"Sr. Representative, Talent Sourcing Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"922\",\"campaign_id\":\"18726\",\"campaign_title\":\"Software Business Analyst I (TCF) R1728521\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultor SAP MM SR - Unilingual\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>Buscamos incorporar un Consultor Senior SAP MM para el equipo funcional.\u00a0<\/p><p><\/p><p>Responsabilidades<\/p><ul><li><p><span>Liderar las actividades de revisi\u00f3n y remediaci\u00f3n en el m\u00f3dulo <b>SAP MM<\/b> durante el upgrade.<\/span><\/p><\/li><li><p><span>Analizar impactos funcionales derivados de simplification items y proponer soluciones.<\/span><\/p><\/li><li><p><span>Validar integraciones con FI\/CO, SD y PM en escenarios de negocio cr\u00edticos.<\/span><\/p><\/li><li><p><span>Acompa\u00f1ar pruebas funcionales e integrales, asegurando continuidad de procesos de log\u00edstica y materiales.<\/span><\/p><\/li><li><p><span>Documentar ajustes y brindar soporte experto durante la ejecuci\u00f3n y post-upgrade.<\/span><\/p><\/li><li><p><span>Coordinar con equipos t\u00e9cnicos y funcionales para garantizar compatibilidad de desarrollos propios e integraciones.<\/span><\/p><\/li><\/ul><p><\/p><p>Requisitos<\/p><ul><li><p><span>Experiencia comprobada (m\u00ednimo 7 a\u00f1os) como consultor SAP MM en proyectos de implementaci\u00f3n o upgrade.<\/span><\/p><\/li><li><p><span>Participaci\u00f3n previa en proyectos <b>SAP S\/4HANA<\/b> (idealmente upgrades t\u00e9cnicos bajo RISE).<\/span><\/p><\/li><li><p><span>Conocimiento s\u00f3lido de integraciones con FI\/CO, SD y PM.<\/span><\/p><\/li><li><p><span>Capacidad para identificar y remediar impactos derivados de simplification items.<\/span><\/p><\/li><li><p><span>Habilidades de comunicaci\u00f3n y trabajo en equipo en entornos cr\u00edticos.<\/span><\/p><\/li><\/ul><p><\/p><p>Deseable<\/p><ul><li><p><span>Certificaciones SAP en MM o S\/4HANA.<\/span><\/p><\/li><\/ul><p><\/p><p>Asignaci\u00f3n part time (4 hs)<\/p>\",\"ats_external_id\":\"R1728521\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T22:11:43.963+08:00\",\"created_at\":\"2026-05-13T06:07:10.232+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODcyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-MM-SR---Unilingual_R1728521\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"laura.biederman@concentrix.com\"},\"first_name\":\"Biederman, Laura\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009436\",\"wid\":\"f81830f171380107b325e720f1470000\",\"descriptor\":\"Laura Biederman (102009436)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372409\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-MM-SR---Unilingual_R1728521\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-MM-SR---Unilingual_R1728521\/apply\",\"job_requisition_id\":\"R1728521\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - CONCENTRIX - 980006168\",\"reference_id\":\"980006168\",\"custom_reference_id\":\"980006168\",\"company_reference_id\":null},{\"wid\":\"5e02068458ea10225db50ebbf4df0000\",\"descriptor\":\"W0ZX4I Catalyst Delivery Bench\",\"reference_id\":\"W0ZX4I\",\"custom_reference_id\":\"W0ZX4I\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"hernanluis.glikin@concentrix.com\"},\"first_name\":\"Hern\u00e1n Glikin (102009273)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1728521\",\"wid\":\"ec545d175c2f10078ba54f2c5c420000\",\"descriptor\":\"Consultor SAP MM SR - Unilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1941\",\"campaign_id\":\"364\",\"campaign_title\":\"R1674359 Conseiller Client (F\/H) - Service client - K\u00e9nitra- Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - K\u00e9nitra- Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Kenitra\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"K\u00e9nitra\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2234624254\",\"location\":\"Kenitra, K\u00e9nitra\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T01:59:12.165+02:00\",\"created_at\":\"2026-05-13T04:47:10.083+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1942\",\"campaign_id\":\"363\",\"campaign_title\":\"R1674355 Conseiller Client (F\/H) - Service client - Sal\u00e9 - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Sal\u00e9 - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Sal\u00e9\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Sal\u00e9\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"306683168\",\"location\":\"Sal\u00e9, Sal\u00e9\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T11:35:28.127+02:00\",\"created_at\":\"2026-05-13T04:38:01.177+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1943\",\"campaign_id\":\"362\",\"campaign_title\":\"R1674353 Conseiller Client (F\/H) - Service client - Rabat- Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Rabat- Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1715902153\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T12:23:03.733+02:00\",\"created_at\":\"2026-05-13T04:30:39.903+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1944\",\"campaign_id\":\"361\",\"campaign_title\":\"R1674351 Conseiller Client (F\/H) - T\u00e9l\u00e9vente B2B - Rabat - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente B2B - Rabat - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li><strong>Cibler : <\/strong>Contacter des d&eacute;cideurs et des entreprises &agrave; fort potentiel.<\/li>\\n<li><strong>Conseiller : <\/strong>Analyser leurs besoins pour proposer la solution adapt&eacute;e.<\/li>\\n<li><strong>Convaincre : <\/strong>N&eacute;gocier les contrats et conclure les ventes par t&eacute;l&eacute;phone.<\/li>\\n<li><strong>Suivre : <\/strong>Mettre &agrave; jour les dossiers clients et assurer la satisfaction.<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Rejoins-nous si :<\/p>\\n<ul>\\n<li>Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<\/li>\\n<li>Tu as une app&eacute;tence commerciale<\/li>\\n<li>Tu maitrise la langue fran&ccedil;aise<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<\/li>\\n<\/ul>\\n<p>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"4198861554\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T13:03:00.693+02:00\",\"created_at\":\"2026-05-13T04:16:51.822+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"923\",\"campaign_id\":\"18723\",\"campaign_title\":\"Sr. Platform Engineer (TCF) R1730272\",\"campaign_type\":\"job_application\",\"job_title\":\"Dynamics 365 Customer Engagement Cloud Solution Architect (Bilingual English)\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><div><b>JOB SUMMARY\u00a0\u2013<\/b>The Dynamics 365 Customer Engagement Solution Architect is a vendor\u2011delivered, customer\u2011facing consulting role aligned to Microsoft\u2019s Cloud Solution Architect (CSA) model. This role is responsible for leading advisory engagements, workshops, and technical assessments for customers using Dynamics 365 Customer Engagement and the Power Platform, with Dataverse as the architectural foundation.<\/div><div>The architect serves as the primary technical delivery lead for assigned engagements, representing the vendor while aligning closely with Microsoft CSAMs, account teams, and delivery frameworks. Success in this role is driven by consulting excellence, workshop leadership, solution quality, and customer satisfaction.<\/div><div>This is a delivery\u2011oriented advisory role, focused on helping customers make confident, well\u2011governed platform decisions and progress toward cloud\u2011aligned architectures.<\/div><div>Foundation: Dataverse<br \/>Core Platforms: Power Apps, Power Automate, Power Platform Administration &amp; Governance<br \/>Focus Areas: Field Service, Marketing (Customer Insights), RPA, Copilot, On\u2011Prem &amp; Hybrid<\/div><div><\/div><div><\/div><div><b>Responsibilities<\/b><\/div><div><\/div><div><b>Advisory &amp; Workshop Delivery (Core Focus)<\/b><\/div><ul><li><div>Lead customer\u2011facing workshops and advisory engagements, including:<\/div><ul><li><div>Architecture envisioning and solution design sessions<\/div><\/li><li><div>Dataverse and Power Platform readiness workshops<\/div><\/li><li><div>Field Service and Customer Insights design workshops<\/div><\/li><li><div>Governance, adoption, and optimization reviews<\/div><\/li><\/ul><\/li><li><div>Own the end\u2011to\u2011end delivery\u00a0of assigned engagements, ensuring outcomes, scope, and expectations are met.<\/div><\/li><li><div>Translate business goals into clear architectural guidance and recommendations, documented appropriately for customer and Microsoft stakeholders.<\/div><\/li><\/ul><div><\/div><div><b>Dataverse\u2011First Architecture Leadership<\/b><\/div><ul><li><div>Design and advise on Dataverse\u2011centric architectures\u00a0that support Dynamics 365 CE and the Power Platform.<\/div><\/li><li><div>Guide customers on:<\/div><ul><li><div>Data modeling and entity design<\/div><\/li><li><div>Security roles and access strategy<\/div><\/li><li><div>Extensibility and lifecycle management<\/div><\/li><\/ul><\/li><li><div>Ensure architectural decisions support scalability, compliance, and long\u2011term maintainability.<\/div><\/li><\/ul><div><\/div><div><b>Power Platform Advisory &amp; Enablement<\/b><\/div><ul><li><div>Lead advisory guidance on:<\/div><ul><li><div>Power Apps\u00a0(model\u2011driven and canvas) built on Dataverse<\/div><\/li><li><div>Power Automate\u00a0(cloud flows) for business process automation<\/div><\/li><li><div>Power Automate Desktop (RPA)\u00a0for legacy and unattended automation<\/div><\/li><\/ul><\/li><li><div>Advise customers on Power Platform administration and governance, including:<\/div><ul><li><div>Environment strategy<\/div><\/li><li><div>DLP policies<\/div><\/li><li><div>ALM and deployment patterns<\/div><\/li><\/ul><\/li><li><div>Help customers adopt low\u2011code solutions responsibly, especially in enterprise or regulated environments.<\/div><\/li><\/ul><div><\/div><div><b>Field Service &amp; Customer Insights Consulting<\/b><\/div><ul><li><div>Act as a subject\u2011matter advisor for:<\/div><ul><li><div>Dynamics 365 Field Service\u00a0(assets, work orders, inspections, scheduling, mobility)<\/div><\/li><li><div>Dynamics 365 Marketing \/ Customer Insights\u00a0(unified profiles, segmentation, journeys, real\u2011time engagement)<\/div><\/li><\/ul><\/li><li><div>Ensure solutions are cohesive across CE workloads by leveraging shared Dataverse data and processes.<\/div><\/li><li><div>Lead fit\u2011gap and design discussions that balance standard capabilities with extensibility.<\/div><\/li><\/ul><div><\/div><div><b>On\u2011Prem &amp; Hybrid Advisory<\/b><\/div><ul><li><div>Provide advisory support for customers running Dynamics CRM \/ Dynamics 365 CE On\u2011Prem.<\/div><\/li><li><div>Lead discovery and assessment conversations covering:<\/div><ul><li><div>Current\u2011state on\u2011prem architecture<\/div><\/li><li><div>Functional and platform limitations<\/div><\/li><li><div>Hybrid and cloud transition considerations<\/div><\/li><\/ul><\/li><li><div>Position cloud\u2011aligned, Dataverse\u2011first futures without performing hands\u2011on migration execution.<\/div><\/li><\/ul><div><\/div><div><b>Client\u2011Facing Consulting Excellence<\/b><\/div><ul><li><div>Serve as a trusted technical advisor\u00a0with strong executive presence.<\/div><\/li><li><div>Communicate complex technical concepts clearly to both business and technical stakeholders.<\/div><\/li><li><div>Lead conversations with confidence, structure, and empathy\u2014helping customers navigate ambiguity and risk.<\/div><\/li><li><div>Represent the vendor professionally in customer and Microsoft\u2011led calls.<\/div><\/li><\/ul><div><\/div><div><b>Collaboration &amp; Delivery Alignment<\/b><\/div><ul><li><div>Partner closely with Microsoft CSAMs, program stakeholders, and vendor delivery leadership.<\/div><\/li><li><div>Align delivery activities to Microsoft frameworks (e.g., Success by Design\u2013style motions).<\/div><\/li><li><div>Provide clear status, outcomes, and risks to vendor management and Microsoft counterparts.<\/div><\/li><\/ul><div><\/div><div><\/div><div><b>Qualifications<\/b><\/div><div><\/div><div><b>Technical<\/b><\/div><ul><li><div>Strong experience with Dynamics 365 Customer Engagement:<\/div><ul><li><div>Cloud (online)<\/div><\/li><li><div>On\u2011Prem \/ hybrid environments<\/div><\/li><\/ul><\/li><li><div>Deep hands\u2011on and advisory experience with Dataverse.<\/div><\/li><li><div>Advanced experience with:<\/div><ul><li><div>Power Apps<\/div><\/li><li><div>Power Automate<\/div><\/li><li><div>Power Platform Administration &amp; Governance<\/div><\/li><li><div>Power Automate Desktop (RPA)<\/div><\/li><\/ul><\/li><li><div>Understanding of architectural differences between on\u2011prem and cloud CE deployments.<\/div><\/li><\/ul><div><\/div><div><b>Consulting &amp; Delivery (Critical)<\/b><\/div><ul><li><div>Proven experience leading client\u2011facing workshops and advisory engagements.<\/div><\/li><li><div>Strong consulting soft skills: facilitation, stakeholder management, executive communication.<\/div><\/li><li><div>Comfortable owning delivery outcomes in a vendor \/ partner model.<\/div><\/li><li><div>Ability to influence decisions without direct authority.<\/div><\/li><\/ul><div><\/div><div><b>Preferred Qualifications<\/b><\/div><ul><li><div>Experience delivering Microsoft\u2011aligned advisory or assessment engagements.<\/div><\/li><li><div>Familiarity with Copilot Studio and AI\u2011enabled CE scenarios.<\/div><\/li><li><div>Azure integration experience (Logic Apps, Functions).<\/div><\/li><li><div>Microsoft certifications in Power Platform or Dynamics 365.<\/div><\/li><\/ul><div><\/div><div><b>#LI-Remote #CostaRica<\/b><\/div><div><b>#ConcentrixCatalyst<\/b><\/div>\",\"ats_external_id\":\"R1730272\",\"location\":\"CRI, Alajuela\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T04:05:28.155+08:00\",\"created_at\":\"2026-05-13T04:04:26.253+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODcyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Dynamics-365-Customer-Engagement-Cloud-Solution-Architect--Bilingual-English-_R1730272\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0352\",\"descriptor\":\"Sr. Platform Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372273\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Dynamics-365-Customer-Engagement-Cloud-Solution-Architect--Bilingual-English-_R1730272\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Dynamics-365-Customer-Engagement-Cloud-Solution-Architect--Bilingual-English-_R1730272\/apply\",\"job_requisition_id\":\"R1730272\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brooke.martinez@concentrix.com\"},\"first_name\":\"Brooke Martinez (102012035)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1730272\",\"wid\":\"66c5409d16ff1007829b30804c930000\",\"descriptor\":\"Dynamics 365 Customer Engagement Cloud Solution Architect (Bilingual English)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1945\",\"campaign_id\":\"360\",\"campaign_title\":\"R1674349 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - K\u00e9nitra - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\" Conseiller Client (F\/H) - T\u00e9l\u00e9vente - K\u00e9nitra - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Kenitra\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"K\u00e9nitra\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li><strong>Prospection :<\/strong> D&eacute;velopper le portefeuille par des appels sortants.<\/li>\\n<li><strong>Vente :<\/strong> Pr&eacute;senter les offres et conclure les transactions.<\/li>\\n<li><strong>N&eacute;gociation :<\/strong> Traiter les objections et convaincre les prospects.<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Rejoins-nous si :<\/p>\\n<ul>\\n<li>Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<\/li>\\n<li>Tu as une app&eacute;tence commerciale<\/li>\\n<li>Tu maitrise la langue fran&ccedil;aise<\/li>\\n<\/ul>\\n<p>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<\/p>\\n<ul>\\n<li>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2386854171\",\"location\":\"Kenitra, K\u00e9nitra\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T15:55:50.496+02:00\",\"created_at\":\"2026-05-13T03:54:39.880+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1946\",\"campaign_id\":\"359\",\"campaign_title\":\"R1674346 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Sal\u00e9 - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Sal\u00e9 - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Sal\u00e9\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Sal\u00e9\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li><strong>Prospection :<\/strong> D&eacute;velopper le portefeuille par des appels sortants.<\/li>\\n<li><strong>Vente :<\/strong> Pr&eacute;senter les offres et conclure les transactions.<\/li>\\n<li><strong>N&eacute;gociation :<\/strong> Traiter les objections et convaincre les prospects.<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Rejoins-nous si :<\/p>\\n<ul>\\n<li>Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<br \/>&bull; Tu as une app&eacute;tence commerciale<br \/>&bull; Tu maitrise la langue fran&ccedil;aise<br \/><br \/>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<br \/>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3542923386\",\"location\":\"Sal\u00e9, Sal\u00e9\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T12:50:55.149+02:00\",\"created_at\":\"2026-05-13T03:41:09.356+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk\/apply?\",\"head_count\":\"3000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1947\",\"campaign_id\":\"358\",\"campaign_title\":\"R1674344 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Rabat - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Rabat - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAAIBBAA\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Prospection :<!--TgQPHd|[]--><\/strong> D&eacute;velopper le portefeuille par des appels sortants.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAAIBBAB\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Vente :<!--TgQPHd|[]--><\/strong> Pr&eacute;senter les offres et conclure les transactions.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAAIBBAC\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" aria-owns=\\\"action-menu-parent-container\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">N&eacute;gociation :<!--TgQPHd|[]--><\/strong> Traiter les objections et convaincre les prospects.<\/span><\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Rejoins-nous si :<\/p>\\n<p>&bull; Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<br \/>&bull; Tu as une app&eacute;tence commerciale<br \/>&bull; Tu maitrise la langue fran&ccedil;aise<br \/><br \/>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<br \/>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2703345005\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-13T17:25:14.668+02:00\",\"created_at\":\"2026-05-13T03:01:03.826+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTg\/apply?\",\"head_count\":\"3000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"924\",\"campaign_id\":\"18719\",\"campaign_title\":\"Sr. Representative, People Solutions Center R1727516\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Representative, People Solutions Center\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr. Representative, People Solutions is responsible for assisting with of day-to-day Human Resources support and execution and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Assist with\u00a0 implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Receive, process and respond to\u00a0 employee concerns and coordinate with appropriate stakeholders, as necessary<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Assist with collection, maintain, analyze, and report on various types of key Human Resources metrics to assist management in effective decision making<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare documentary requirements for HR Partners handling labor-related cases, as necessary<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory\/local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 May provide general support for the Human Resources department(s) and related stakeholders, as necessary<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 1 - 3 Years of Experience<\/p><p><\/p><p>\u2022 Associate&#39;s Degree Preferred<\/p><p><\/p><p>\u2022 Effective communication skills, both written and verbal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Proficient in\u00a0 Microsoft Office<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Detail-oriented<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has developed knowledge and skills through formal training or considerable work experience. Entry level often for those with work experience in the skill area. Works within established procedures with a moderate degree of supervision. Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1727516\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"16250.59\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-05-13T00:05:29.704+08:00\",\"created_at\":\"2026-05-13T00:04:25.199+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODcxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Sr-Representative--People-Solutions_R1727516\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Transformation and Data Analytics\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nikio.kaneda@concentrix.com\"},\"first_name\":\"Kaneda, Nikio\"},\"categories\":[{\"descriptor\":\"CF People Solutions Transformation and Data Analytics\"}],\"recruiters\":[{\"id\":\"101494138\",\"wid\":\"c8d7ac0d0790013500dffe9cf93a1bdf\",\"descriptor\":\"Yuki Kaneda (101494138)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2923\",\"descriptor\":\"Sr. Representative, People Solutions Center\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372270\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Sr-Representative--People-Solutions_R1727516\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Sr-Representative--People-Solutions_R1727516\/apply\",\"job_requisition_id\":\"R1727516\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f2a4d05054ea101570c0945e75e80000\",\"descriptor\":\"W0ZVEW Phgeo_Hq\",\"reference_id\":\"W0ZVEW\",\"custom_reference_id\":\"W0ZVEW\",\"company_reference_id\":null},{\"wid\":\"73378e056c4610156e9d86e7066a0000\",\"descriptor\":\"23156 - Opexother - PHGEOHQ\",\"reference_id\":\"PHGEOHQ\",\"custom_reference_id\":\"PHGEOHQ\",\"company_reference_id\":null},{\"wid\":\"c9271782116a10165c6224100cb50000\",\"descriptor\":\"(GEO) HR SHARED SERVICES\",\"reference_id\":\"GEOHRSHAREDSERV\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"violeta.gaurano@concentrix.com\"},\"first_name\":\"Violet Gaurano (102106096)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1727516\",\"wid\":\"ec545d175c2f10077541112c05f40000\",\"descriptor\":\"Sr. Representative, People Solutions Center\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"925\",\"campaign_id\":\"18696\",\"campaign_title\":\"Operations Manager II R1728037\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Manager, Operations_ENG C1_Lisboa\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"The Senior Operations Manager is responsible for coaching and supervising a group of Operations Managers and\/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Maintain and grow revenue of program(s); responsible for profitability including revenue, margins, billing, seat utilization and retention<\/p><p>\u2022 Ensures program has proficient training, staff development, and effective employee relation\/recognition programs<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u2022 Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance<\/p><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u2022 Ensure that the operations is in compliance with active contracts<\/p><p>\u2022 Oversee client relationships; facilitate open communications, understand client perspectives\/expectations, and monitor client satisfaction<\/p><p>\u2022 Partnering with Business Development to leverage and expand new business from client(s)<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their teams and offer on-going developmental support<\/p><p>\u2022 Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u2022 Maintain relationships with strategic vendors in order to facilitate open communications, understand changing technologies and stay abreast of industry trends<\/p><p>\u2022 Participate in opportunity review calls for new business and facilitate site visits from potential clients, keep up to date through trade shows, industry events, and related activities<\/p><p>\u2022 Host Business reviews on regular basis, communicate the overall objectives within common reports (service reports and Operational Efficiency Reports), ensure that customer, operational and capacity requirements are addressed (i.e. Telecommunications, Information Technology, Legal, HR, Finance, Facilities), hold weekly meetings with all functional leaders and direct reports reviewing site operations, needs, and upcoming events<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree Preferred with more than ten years of experience (with two to four years of Progressive Management Experience) preferred<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish specific goals<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u2022 Demonstrated ability to implement Change; flexibility to quickly adapt to changing business needs\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u2022 C1 Level of English<\/p><p>\u2022 Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u2022 Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/p><p>\u2022 Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p>Provides leadership to managers, supervisors and\/or professional staff.\u00a0 Is accountable for the performance and results of multiple related units.\u00a0\u00a0 Recommends operational objectives and develops departmental plans, including business, production and\/or organizational priorities.\u00a0 Controls resources and policy formation in area of responsibility.\u00a0 Decisions are guided by resource availability and functional objectives.\u00a0 Develops and administers performance requirements; may have budget responsibilities.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1728037\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-13T22:11:48.932+08:00\",\"created_at\":\"2026-05-12T20:07:20.582+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODY5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Senior-Manager--Operations-ENG-C1-Lisboa_R1728037\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b62d7069f30000\",\"descriptor\":\"Concentrix Lisboa, Unipessoal Lda.\",\"reference_id\":\"WPT02\",\"organization_reference_id\":\"WPT02\"},\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rafaela.dias2@concentrix.com\"},\"first_name\":\"Dias Morato Costa, Rafaela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102550226\",\"wid\":\"da7d7d2449a210103305103ed3b50005\",\"descriptor\":\"Rafaela Costa (102550226)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0603\",\"descriptor\":\"Sr. Manager, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372399\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Senior-Manager--Operations-ENG-C1-Lisboa_R1728037\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Senior-Manager--Operations-ENG-C1-Lisboa_R1728037\/apply\",\"job_requisition_id\":\"R1728037\"}],\"organizations\":[{\"wid\":\"0bd60501f71410218dff400480e00000\",\"descriptor\":\"25416 - IAG GBS - 980008038\",\"reference_id\":\"980008038\",\"custom_reference_id\":\"980008038\",\"company_reference_id\":null},{\"wid\":\"8b9c82c3521e1021b5ca8ce1efb20000\",\"descriptor\":\"W0ZYZZ Vueling Lisbon\",\"reference_id\":\"W0ZYZZ\",\"custom_reference_id\":\"W0ZYZZ\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801ecc10dd4183c06f7bd\",\"descriptor\":\"COGS (SITE) Senior Operations Manager Direct\",\"reference_id\":\"SENOPSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b62d7069f30000\",\"descriptor\":\"Concentrix Lisboa, Unipessoal Lda.\",\"reference_id\":\"WPT02\",\"custom_reference_id\":null,\"company_reference_id\":\"WPT02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"micaela.fernandes@concentrix.com\"},\"first_name\":\"Micaela Castro Fernandes (102563422)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728037\",\"wid\":\"342886d17489100766e2e3add0e70000\",\"descriptor\":\"Senior Manager, Operations_ENG C1_Lisboa\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1948\",\"campaign_id\":\"352\",\"campaign_title\":\"R1674358 Conseiller Client (F\/H) - Service client - Rabat- ENG\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Rabat- ENG\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2968790165\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T16:38:38.737+02:00\",\"created_at\":\"2026-05-12T18:57:14.587+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"926\",\"campaign_id\":\"18686\",\"campaign_title\":\"Intern R1719521\",\"campaign_type\":\"job_application\",\"job_title\":\"Database SRE Intern\",\"street\":\"GBR Belfast - Maysfield\",\"address\":\"GBR Belfast - Maysfield\",\"city\":\"Belfast\",\"state\":null,\"postal_code\":\"BT1 3NR\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>As a <b>Database SRE Intern<\/b>, you will support the reliability, performance, and day-to-day operations of critical database environments. This is an excellent opportunity for a curious, detail-oriented learner who wants hands-on exposure to database administration, system reliability practices, and production support in a fast-paced technology environment. You will work alongside experienced professionals to help monitor database health, support structured changes, and contribute to stable, secure database operations.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li><p>Monitor database performance, backups, alerts, and logs to help ensure availability and operational stability.<\/p><\/li><li><p>Support the turnover of DDL and DML changes into test and production database environments.<\/p><\/li><li><p>Help manage database storage, including table spaces, data files, extents, and I\/O distribution.<\/p><\/li><li><p>Set up and manage physical database data structures such as tables, indexes, clusters, and partitions.<\/p><\/li><li><p>Assist with role-based security administration and access control support.<\/p><\/li><li><p>Respond to after-hours critical system issues as Level 1 support on an on-call basis, as needed.<\/p><\/li><li><p>Perform other duties as required in support of database operations and service reliability.<\/p><\/li><li><p>Complete all assigned, mandatory training within the timeframe provided.<\/p><\/li><li><p>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li><p>Bachelor\u2019s degree (BA or BS) from an accredited four-year college or university, or equivalent.<\/p><\/li><li><p>Ability to use SQL to query data effectively.<\/p><\/li><li><p>Understanding of relational database management system (RDBMS) concepts.<\/p><\/li><li><p>Familiarity with at least one major database platform such as Oracle, Microsoft SQL Server, MySQL, or PostgreSQL.<\/p><\/li><li><p>Strong Microsoft Excel skills.<\/p><\/li><li><p>Good learning agility and the ability to quickly adapt to new technologies.<\/p><\/li><li><p>Strong attention to detail and problem-solving skills.<\/p><\/li><li><p>Ability to work collaboratively in a team-oriented environment.<\/p><\/li><li><p>Willingness to learn, take initiative, and support operational excellence.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1719521\",\"location\":\"Belfast\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-05-14T22:05:03.494+08:00\",\"created_at\":\"2026-05-12T18:09:15.285+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODY4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-Belfast---Maysfield\/Database-SRE-Intern_R1719521\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"General\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f6c165d176c10f9a38\",\"descriptor\":\"Concentrix CX UK Limited\",\"reference_id\":\"ISYNC\",\"organization_reference_id\":\"ISYNC\"},\"location\":{\"city\":\"Belfast\",\"state\":null,\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BT1 3NR\",\"primary_location\":{\"id\":\"GB-BEL-MAYSF-00\",\"wid\":\"740544c0a47f0111f837fb8f1f11e466\",\"descriptor\":\"GBR Belfast - Maysfield\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joanna.sawczak@concentrix.com\"},\"first_name\":\"Sawczak, Joanna\"},\"categories\":[{\"descriptor\":\"CF General\"}],\"recruiters\":[{\"id\":\"102158099\",\"wid\":\"fb71bbe9c33f10085653c222b0990000\",\"descriptor\":\"Joanna Sawczak (102158099)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0270\",\"descriptor\":\"Intern\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372542\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-Belfast---Maysfield\/Database-SRE-Intern_R1719521\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-Belfast---Maysfield\/Database-SRE-Intern_R1719521\/apply\",\"job_requisition_id\":\"R1719521\"}],\"organizations\":[{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"8f4c04bd6f4501efdc5b42ff711a830b\",\"descriptor\":\"(CORP) IT - DBA\",\"reference_id\":\"CORPITDBA\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01f6c165d176c10f9a38\",\"descriptor\":\"Concentrix CX UK Limited\",\"reference_id\":\"ISYNC\",\"custom_reference_id\":null,\"company_reference_id\":\"ISYNC\"},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"chaohui.he@concentrix.com\"},\"first_name\":\"Chaohui He (007864)\"},\"category_groups\":[{\"id\":\"CF General Group\",\"wid\":\"0227dc387a0901442b5c0e6deb65c8d5\",\"descriptor\":\"General Group\"}],\"job_requisition\":{\"id\":\"R1719521\",\"wid\":\"9bc7e70e0819100765dc25273af10000\",\"descriptor\":\"Database SRE Intern\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"927\",\"campaign_id\":\"18685\",\"campaign_title\":\"Receptionist R1729727\",\"campaign_type\":\"job_application\",\"job_title\":\"Front Desk Receptionist\",\"street\":\"ROU Iasi - 1 Palat Street\",\"address\":\"ROU Iasi - 1 Palat Street\",\"city\":\"Iasi\",\"state\":null,\"postal_code\":\"700019\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><i>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. <\/i><\/p><p><i>If you\u2019re looking to grow and be inspired, as a Receptionist you will be part of our team of game-changers for our client, a leading personal insurer in France, across Europe and \u00a0Brazil, offering life, pension, personal risk, health and service products. <\/i><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Receptionist on our team, you will:<\/p><ul><li><p>Managing security procedures at the Iasi office<\/p><\/li><li><p>Managing the access control system and access cards for company spaces<\/p><\/li><li><p>Recording visitors in the specific access control system<\/p><\/li><li><p>Cooperating with the employer and\/or designated workers, as necessary, to enable compliance with requirements set by labor inspectors and health inspectors<\/p><\/li><li><p>Providing support services<\/p><\/li><li><p>Managing incoming\/outgoing correspondence through the document registry and directing it to the relevant departments<\/p><\/li><li><p>Ensuring a high level of service delivery from suppliers (cleaning, security, climate control, transportation, courier services, etc.)<\/p><\/li><li><p>Coordinating transport and delivery protocol activities<\/p><\/li><li><p>Supervising inventory of materials<\/p><\/li><li><p>Handling and responding to requests from other departments<\/p><\/li><li><p>Actively participating in organizing internal and external events<\/p><\/li><li><p>Managing company-related purchases<\/p><\/li><li><p>Processing administrative\/protocol expense reports<\/p><\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>Concentrix is a great match if you have:<\/p><ul><li><p>Work experience for more than 1 year\u00a0\u00a0<\/p><\/li><li><p>Strong communication skills, both written and verbal, time management\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0-intermediate\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0<\/p><\/li><li><p>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/p><\/li><li><p>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0<\/p><\/li><\/ul><p><\/p><p><b>Working hours:<\/b> Monday-Friday, 08:30-17:30<br \/><b>Location:<\/b> Iasi, Moldova Center,Reception 5th floor<br \/>\u00a0<\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li><p>Full-time indefinite contract<\/p><\/li><li><p>Performance bonus<\/p><\/li><li><p>The option to choose from a board range of flexible benefits through MY Benefit Platform\u00a0<\/p><\/li><li><p>Medical Subscription<\/p><\/li><li><p>Bring-a-friend (referral) bonus opportunities<\/p><\/li><li><p>Full paid training on the company and the project you&#39;ll be working on<\/p><\/li><li><p>Career development programs, specialized courses, and language classes<\/p><\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><b>\u00a0<\/b><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Romania\u2019s law, only applicants who are legally authorized to work in Romania will be considered for this position.\u00a0<\/p><p><\/p>\",\"ats_external_id\":\"R1729727\",\"location\":\"Iasi\",\"job_type\":\"full_time\",\"salary\":\"6466\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-05-12T22:04:34.183+08:00\",\"created_at\":\"2026-05-12T18:09:14.416+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODY4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Iasi---1-Palat-Street\/Front-Desk-Receptionist_R1729727-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"organization_reference_id\":\"WRO03\"},\"location\":{\"city\":\"Iasi\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"700019\",\"primary_location\":{\"id\":\"RO-IAS-PALAT-01\",\"wid\":\"8e0a004f044c101d479f4a6c1fb80000\",\"descriptor\":\"ROU Iasi - 1 Palat Street\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1112\",\"descriptor\":\"Receptionist\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372238\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Iasi---1-Palat-Street\/Front-Desk-Receptionist_R1729727-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Iasi---1-Palat-Street\/Front-Desk-Receptionist_R1729727-1\/apply\",\"job_requisition_id\":\"R1729727\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO03\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andreeamihaela.turtureanu@concentrix.com\"},\"first_name\":\"Andreea-Mihaela Turtureanu (102618242)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1729727\",\"wid\":\"ec545d175c2f100760df3b1083e80000\",\"descriptor\":\"Front Desk Receptionist\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"928\",\"campaign_id\":\"18677\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1729191\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 Infrastructure \u2013 MECM (aka SCCM)\/Intune (M,F,D)\",\"street\":\"DEU Dusseldorf Work-at-Home\",\"address\":\"DEU Dusseldorf Work-at-Home\",\"city\":\"D\u00fcsseldorf\",\"state\":\"North Rhine-Westphalia\",\"postal_code\":\"40219\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p><span>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. <\/span><br \/><br \/><span>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/span><br \/><br \/><span>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/span><br \/><br \/><span>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><br \/><br \/><span>Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><\/p><p><\/p><p>We are looking for an experienced Cloud Solution Architect \u2013 Infrastructure \u2013 MECM (aka SCCM)\/Intune with fluent German and English language who will work directly with customers, as a consultant and technical advisor.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p>Design, Deploy, Review and Assess the health of the infrastructure and clients<\/p><\/li><li><p>Upgrade, update and maintain the SCCM hierarchy<\/p><\/li><li><p>Troubleshoot issues with infrastructure and clients<\/p><\/li><li><p>Tune and optimize for performance<\/p><\/li><li><p>Assist with reporting<\/p><\/li><li><p>Assist in setting up SCCM Co-Management with Intune\u00a0<\/p><\/li><li><p>Assist in planning, reviewing and troubleshooting Software Updates feature<\/p><\/li><li><p>Assist in planning, reviewing and troubleshooting Task Sequences<\/p><\/li><li><p>Provide training in all areas of SCCM to ensure customer goals are met<\/p><\/li><\/ul><p><\/p><p><b>Required Skills &amp; Experience:<\/b><\/p><ul><li><p>Expert knowledge working as a depth expert and technology owner or consultant for SCCM<\/p><\/li><li><p>Ability to present to multiple levels of customer leadership.<\/p><\/li><li><p>Ability to act as a consultant and architect for multiple customers.<\/p><\/li><li><p>Broad knowledge across multiple scenarios:<\/p><\/li><li><p>Windows Desktop\/Server Management using SCCM<\/p><\/li><li><p>SQL Server, Active Directory, Certificates, IIS, DNS, Security<\/p><\/li><li><p>Package\/Application creation<\/p><\/li><li><p>Desktop OS Upgrades using different approaches<\/p><\/li><li><p>Intune and Co-Management experience<\/p><\/li><li><p>SSRS Reporting and\/or PowerBI experience<\/p><\/li><li><p>PowerShell scripting<\/p><\/li><\/ul><p>Deep level knowledge in at least 3 of the above categories<\/p><p><br \/><b>Technical Skills Requirements: <\/b><\/p><p>Microsoft Endpoint Configuration Manager MECM (aka SCCM)\/Intune:<br \/>Broad knowledge of ALL the MECM areas below, with deep understanding of (at least) 4 of the following:<\/p><p><\/p><p><b>Infrastructure:<\/b><\/p><ul><li><p>Design<\/p><\/li><li><p>Deployment<\/p><\/li><li><p>Upgrades<\/p><\/li><li><p>Maintenance, Health, Tuning<\/p><\/li><li><p>Troubleshooting<\/p><\/li><li><p>Windows Desktop Upgrades<\/p><\/li><li><p>Software Updates<\/p><\/li><li><p>Compliance<\/p><\/li><li><p>Software Distribution<\/p><\/li><li><p>Security<\/p><\/li><li><p>Intune<\/p><\/li><li><p>SQL Server<\/p><\/li><li><p>Report Development<\/p><\/li><li><p>Network Troubleshooting<\/p><\/li><\/ul><p><\/p><p><b>Related Skills:<\/b><\/p><ul><li><p>Active Directory<\/p><\/li><li><p>DNS\/Network<\/p><\/li><li><p>SQL Server<\/p><\/li><li><p>IIS<\/p><\/li><li><p>Certificates<\/p><\/li><\/ul><p><\/p><p><b>Tools: <\/b>SQL Profiler, PowerShell, Process Monitor<\/p><p><\/p>\",\"ats_external_id\":\"R1729191\",\"location\":\"D\u00fcsseldorf, North Rhine-Westphalia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-12T20:07:17.269+08:00\",\"created_at\":\"2026-05-12T18:09:11.099+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODY3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Job-Posting-Title-Cloud-Solution-Architect---Infrastructure---MECM--aka-SCCM--Intune--M-F-D-_R1729191-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"D\u00fcsseldorf\",\"state\":\"North Rhine-Westphalia\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"40219\",\"primary_location\":{\"id\":\"DE-WAH-DUSSE-00\",\"wid\":\"bb20f395fa3c0199e7c723826308ad0f\",\"descriptor\":\"DEU Dusseldorf Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372112\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Job-Posting-Title-Cloud-Solution-Architect---Infrastructure---MECM--aka-SCCM--Intune--M-F-D-_R1729191-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Job-Posting-Title-Cloud-Solution-Architect---Infrastructure---MECM--aka-SCCM--Intune--M-F-D-_R1729191-1\/apply\",\"job_requisition_id\":\"R1729191\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1729191\",\"wid\":\"1adf8e0dc5631007648e50eb80640000\",\"descriptor\":\"Cloud Solution Architect \u2013 Infrastructure \u2013 MECM (aka SCCM)\/Intune (M,F,D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1767\",\"campaign_id\":\"687\",\"campaign_title\":\" CSF \/ French \/ BM \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (Francophone) - Services Bancaires\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le &agrave; Braga, Portugal (sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;ceptionner des appels de clients (traitement de demandes Service Client, r&eacute;tention, r&eacute;clamation&hellip;)&nbsp;<\/li>\\n<li>Traiter des activit&eacute;s de backoffice avec rigueur et efficacit&eacute;&nbsp;<\/li>\\n<li>Atteidre les objectifs quantitatifs qui te sont fix&eacute;s&nbsp;<\/li>\\n<li>Remonter les informations terrain&nbsp;<\/li>\\n<li>Participer aux r&eacute;unions de travail, aux entretien individuels ou collectifs pour optimiser la qualit&eacute; de service et l&rsquo;organisation interne&nbsp;<\/li>\\n<li>Respecter les r&egrave;gles de confidentialit&eacute; et le r&egrave;glement int&eacute;rieur<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p><strong>Concentrix te conviendra parfaitement si :<\/strong><\/p>\\n<ul>\\n<li>Tu communiques parfaitement &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral, avec un <strong>niveau de Fran&ccedil;ais &eacute;lev&eacute;<\/strong><\/li>\\n<li>Tu ma&icirc;trises la relation client et les outils GRC, notamment Herm&egrave;s<\/li>\\n<li>Tu fais preuve d&rsquo;une grande capacit&eacute; d&rsquo;adaptation, de rigueur et tu assimiles rapidement de nouvelles informations<\/li>\\n<li>Tu as le go&ucirc;t du challenge, un esprit commercial d&eacute;velopp&eacute; et tu sais &ecirc;tre force de proposition<\/li>\\n<li>Tu communiques parfaitement &agrave; l&rsquo;&eacute;crit, et des notions en banque-assurance seraient un v&eacute;ritable atout<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Situation centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"314217071\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:07.353+01:00\",\"created_at\":\"2026-05-12T16:13:30.776+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1768\",\"campaign_id\":\"686\",\"campaign_title\":\"Doctolib \/ French \/ BM \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (Francophone) - Domaine de la Sant\u00e9\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le &agrave; Braga, Portugal (Sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>Conseiller nos professionnels de sant&eacute; et les accompagner par t&eacute;l&eacute;phone dans leur utilisation du logiciel, aussi bien en r&eacute;pondant &agrave; des demandes entrantes, qu&rsquo;en les appelants de mani&egrave;re proactive ;<\/li>\\n<li>Former &agrave; l&rsquo;utilisation de nos services par t&eacute;l&eacute;phone<\/li>\\n<li>Veillez au traitement rapide et efficace des demandes re&ccedil;ues par email<\/li>\\n<li>Travailler en &eacute;troite collaboration avec les &eacute;quipes commerciales, Marketing, Produit pour assurer une parfaite satisfaction client<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'es patient(e) et passionn&eacute;(e) par le contact humain<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Temps plein avec contrats &agrave; dur&eacute;e ind&eacute;termin&eacute;e (n&eacute;gociables en fonction de ton exp&eacute;rience et des besoins de notre client)<\/li>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Localisation Centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2611182748\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:07.304+01:00\",\"created_at\":\"2026-05-12T16:05:57.214+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"929\",\"campaign_id\":\"18659\",\"campaign_title\":\"Associate Manager, B2B Sales R1729062\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Manager, B2B Sales\",\"street\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"address\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50250\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul>\",\"ats_external_id\":\"R1729062\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"6027.26\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-05-12T18:09:12.576+08:00\",\"created_at\":\"2026-05-12T16:05:48.123+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODY1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Associate-Manager--B2B-Sales_R1729062-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50250\",\"primary_location\":{\"id\":\"MY-KUA-EQUAT-01\",\"wid\":\"aaac3dd429ec101d00302a702b360000\",\"descriptor\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3274\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372139\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Associate-Manager--B2B-Sales_R1729062-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Associate-Manager--B2B-Sales_R1729062-1\/apply\",\"job_requisition_id\":\"R1729062\"}],\"organizations\":[{\"wid\":\"a311bc4bc89d1003a225246adc4a0000\",\"descriptor\":\"COGS (SITE) Team Leader Billable Direct\",\"reference_id\":\"SITTEAMLEADBIL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"francois.lemoine@concentrix.com\"},\"first_name\":\"Francois Lemoine (102383351)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1729062\",\"wid\":\"708a2967511210075af5d4c4ced40000\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years proven work experience in a sales role<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1601\",\"campaign_id\":\"502\",\"campaign_title\":\"Advisor I, B2B Sales R1730163\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Developer (Dutch - speaking) - Hybrid HE01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<p><strong>Experience the power of a game-changing career&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Business Developer&nbsp;&nbsp;in Barcelona (Hybrid),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>As a <strong>Business Developer&nbsp; <\/strong>on our team, you will:&nbsp; &nbsp;<br \/>&nbsp; &nbsp;<br \/>- Qualify and accelerate partner-led opportunities to improve win rates and shorten sales cycles.&nbsp;<\/p>\\n<p>- Collaborate with partners and our client&nbsp;channel managers to drive efficient deal progression.&nbsp;<\/p>\\n<p>- Maintain Salesforce (SFDC) hygiene by ensuring data accuracy and following up on aged opportunities.&nbsp;<\/p>\\n<p>- Close or delegate opportunities based on sales stage and value thresholds (e.g., SS1&ndash;SS3, SS1&ndash;SS7).&nbsp;<\/p>\\n<p>- Provide structured feedback to enhance partner lead quality and engagement.&nbsp;<\/p>\\n<p>- Develop and document best practices and workflows for pilot country collaboration.&nbsp;<\/p>\\n<p>- Coordinate with BDR teams to manage and convert Marketing Qualified Leads (MQLs).&nbsp;<\/p>\\n<p>- Ensure timely follow-up and proper routing of MQLs received from BDRs.&nbsp;<\/p>\\n<p>- Proactively identify and engage new business opportunities in SMB and unattended segments through outbound outreach (phone, email, LinkedIn, etc.).&nbsp;<\/p>\\n<p>- Research accounts to understand customer needs, decision-makers, and buying triggers.&nbsp;<\/p>\\n<p>- Tailor messaging to showcase HPE solutions and value propositions to small and mid-sized businesses.&nbsp;<\/p>\\n<p>- Execute outbound sales campaigns aligned with regional and product-based initiatives.&nbsp;<\/p>\\n<p>- Create sales and recovery plans in coordination with country sales and channel teams.&nbsp;<\/p>\\n<p>- Build and manage opportunities in unattended accounts, ensuring follow-up, partner delegation, and closure.&nbsp;<\/p>\\n<p>- Maintain high standards of data management and CRM discipline in Salesforce.&nbsp;<\/p>\\n<p>- Track and analyze opportunity progression, lead aging, and conversion metrics.&nbsp;<\/p>\\n<p>- Support faster close cycles for SMB deals valued between $20K&ndash;$50K.&nbsp;<\/p>\\n<p>- Ensure smooth handoffs to account managers or inside sales reps with full deal context.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you have:&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>- A proficient or bilingual level in <strong>Dutch<\/strong> and advanced in <strong>English&nbsp;<\/strong><br \/>- <strong>Experience<\/strong>: 1&ndash;3 years of experience in lead generation, sales development, or inside sales&mdash;preferably in a high-tech, SaaS, or B2B environment.&nbsp;<\/p>\\n<p><strong>- Sales<\/strong>: Proven success in generating leads and experience cold calling and presenting sales pitches. History of quota over-achievement. Outgoing and confident in inbound\/outbound phone sales with a great phone manner&nbsp;<\/p>\\n<p><strong>- Communication Skills<\/strong>: Excellent verbal communication and interpersonal skills.&nbsp;<\/p>\\n<p><strong>- Tech-Savvy<\/strong>: Comfortable discussing technology topics. Understanding SMB market dynamics and buying behaviors is a plus.&nbsp;<\/p>\\n<p>- <strong>CRM Proficiency<\/strong>: Experience using Salesforce or equivalent CRM, plus outreach tools (e.g., Outreach, Salesloft).&nbsp;<\/p>\\n<p><strong>- Goal-Oriented<\/strong>: Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team &nbsp;<\/p>\\n<p><strong>- Team Player:<\/strong> Collaborative attitude with a willingness to learn and adapt in a fast-paced environment. Thrive in a fast-paced, high-growth, rapidly changing environment&nbsp;<\/p>\\n<p><strong>- Organizational &amp; Productivity Skills<\/strong>: Organized and has pipeline management, time management skills and prioritization skills&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your <strong>unique lifestyle:&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<p>- Full time 39 hours\/week permanent contract: Monday to Friday 9:00 to 18:00<br \/>- Salary 25,376 euros gross\/year + up to 4,000 euros gross\/year in bonus, private medical insurance<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on&nbsp;<br \/>- Career development program and specialized courses&nbsp;<br \/>&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;&nbsp;<\/em>&nbsp;<\/p>\\n<p><em>&nbsp;<\/em>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>R1730163<\/p>\",\"ats_external_id\":\"R1730163\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"2114.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T10:55:10.523+02:00\",\"created_at\":\"2026-05-12T16:04:44.639+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"aileen.albayalde@concentrix.com\"},\"first_name\":\"Albayalde, Aileen Jill\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102542229\",\"wid\":\"da7d7d2449a21010333022fc37780004\",\"descriptor\":\"Aileen Jill Albayalde (102542229)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372324\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Business-Developer--Dutch---speaking----Hybrid-HE01_R1730163\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Business-Developer--Dutch---speaking----Hybrid-HE01_R1730163\/apply\",\"job_requisition_id\":\"R1730163\"}],\"organizations\":[{\"wid\":\"c03d0478f7c3101fcc3822ff9ef40000\",\"descriptor\":\"W0ZPEX P_Sbt_Spain_Hpe Inside Sales\",\"reference_id\":\"W0ZPEX\",\"custom_reference_id\":\"W0ZPEX\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"3daa876c3ed6101fca8fd32331d90000\",\"descriptor\":\"20135 - Hewlett Packard Enterprise - WHSBTSPAIN25\",\"reference_id\":\"WHSBTSPAIN25\",\"custom_reference_id\":\"WHSBTSPAIN25\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marc.valles@concentrix.com\"},\"first_name\":\"Marc Valles Fradera (102540337)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1730163\",\"wid\":\"66c5409d16ff10077254aabd4c520000\",\"descriptor\":\"Business Developer (Dutch - speaking) - Hybrid HE01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1769\",\"campaign_id\":\"682\",\"campaign_title\":\" Proxiserve \/ French \/ BM \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Repr\u00e9sentant Client\u00e8le (Francophone) - Solutions de Chauffage\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le &agrave; Braga Portugal (sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Contacter les clients et les clients potentiels par appel sortant de mani&egrave;re proactive, pr&eacute;senter les solutions de chauffage et conclure des ventes<\/li>\\n<li>Identifier les besoins et attentes des clients pour leur proposer des offres pertinentes, pr&eacute;senter et expliquer les services et produits de l&rsquo;entreprise<\/li>\\n<li>Fournir des informations techniques et tarifaires sur les &eacute;quipements et services de chauffage<\/li>\\n<li>R&eacute;pondre aux questions des clients concernant l&rsquo;installation, l&rsquo;entretien et les aides financi&egrave;res &eacute;ventuelles<\/li>\\n<li>G&eacute;rer les r&eacute;clamations et r&eacute;soudre les &eacute;ventuels probl&egrave;mes techniques ou administratifs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>T'as une excellente ma&icirc;trise du fran&ccedil;ais (oral et &eacute;crit) pour une communication claire et persuasive<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T&rsquo;as de l&rsquo;exp&eacute;rience en appels sortants et en prospection commerciale, id&eacute;alement dans le secteur de l&rsquo;&eacute;nergie ou des services (pr&eacute;f&eacute;rable)<\/li>\\n<li>T'as des bonnes Comp&eacute;tences en n&eacute;gociation et en persuasion pour convertir les prospects en clients<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Situation centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2429965689\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T15:21:30.031+01:00\",\"created_at\":\"2026-05-12T14:46:48.639+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1602\",\"campaign_id\":\"501\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1730057\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Customer Representative (Dutch - speaking) On-site TR05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Fashion Customer Representative\",\"long_description\":\"<p>Are you <strong>passionate about fashion<\/strong>, obsessed with exceptional customer experience, and eager to represent a global luxury brand?<br \/>&nbsp;<\/p>\\n<p>Leader in premium fashion and lingerie, is looking for a <strong>Fashion Customer Representative<\/strong> who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide&mdash;every interaction, every solution, every moment.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Why You&rsquo;ll Love Working with Us<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, you won&rsquo;t just answer questions &mdash; you&rsquo;ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.<\/p>\\n<p><br \/>Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your Day-to-Day: <\/strong><\/p>\\n<p>- Deliver exceptional customer support through phone, email, chat, and digital channels<\/p>\\n<p>- Provide pre- and post-sales guidance, ensuring every customer feels valued and understood<\/p>\\n<p>- Maintain expert knowledge of products and collections<\/p>\\n<p>- Log and manage all interactions within our systems, meeting SLA and quality standards<\/p>\\n<p>- Escalate issues as needed to ensure seamless customer satisfaction<\/p>\\n<p>- Collaborate with Team Leaders, support teammates, and attend regular meetings<\/p>\\n<p>- Represent the brand spirit in every interaction &mdash; confident, elegant, and customer-obsessed<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Bring to the Team:<\/strong><\/p>\\n<p>- C2 Dutch and advanced English skills<\/p>\\n<p>- Experience in customer service, ideally within a Contact Centre environment<\/p>\\n<p>- Strong communication skills &mdash; written, verbal, warm, and professional<\/p>\\n<p>- Ability to build rapport quickly and show genuine empathy<\/p>\\n<p>- Organized, reliable, and able to prioritize in a fast-paced environment<\/p>\\n<p>- Able to navigate decisions with both customer needs and brand guidelines in mind<\/p>\\n<p>- Proactive, positive, and adaptable &mdash; a true &ldquo;can-do&rdquo; mindset<\/p>\\n<p>- Passion for fashion, styling, and helping customers feel their best<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your <strong>unique lifestyle:&nbsp;&nbsp;<\/strong><\/p>\\n<p>- Full-time 39 hours\/week permanent contract<\/p>\\n<p>- Rotative shifts between Monday - Saturday 9:00 to 18:00<br \/>- Salary 19,623 euros gross\/year + up to 3,000 euros gross\/year in bonus &nbsp;<br \/>- Great office location in Barcelona &nbsp;<br \/>- Full paid training on the company and the project you'll be working on &nbsp;<br \/>- Career development programs, specialized courses &nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;<\/em>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>R1730057<\/p>\",\"ats_external_id\":\"R1730057\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T10:35:22.956+02:00\",\"created_at\":\"2026-05-12T12:09:18.599+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Dutch\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2949\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372388\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Customer-Representative--Dutch---speaking--On-site-TR05_R1730057\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Customer-Representative--Dutch---speaking--On-site-TR05_R1730057\/apply\",\"job_requisition_id\":\"R1730057\"}],\"organizations\":[{\"wid\":\"4a22a60d670b1037ad465c41e8040000\",\"descriptor\":\"25929 - TRIUMPH INTERNATIONAL - 980009200\",\"reference_id\":\"980009200\",\"custom_reference_id\":\"980009200\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a169d615d1b103837f08ff8ca650000\",\"descriptor\":\"W100C4 Triumph EU Customer Service\",\"reference_id\":\"W100C4\",\"custom_reference_id\":\"W100C4\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"alena.dorsch@concentrix.com\"},\"first_name\":\"Alena Dorsch (103214302)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1730057\",\"wid\":\"afa589e860b6100764ec9220a3af0000\",\"descriptor\":\"Fashion Customer Representative (Dutch - speaking) On-site TR05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1696\",\"campaign_id\":\"920\",\"campaign_title\":\"GTM \/ DE \/ NUE \/ W@H \/ Union Invest\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) im Depot-Bereich f\u00fcr Union Investment - 100% Homeoffice\",\"street\":\"Tullnaustrasse 20\",\"address\":\"Tullnaustrasse 20\",\"city\":\"N\u00fcrnberg\",\"state\":\"Bayern\",\"postal_code\":\"90402\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich f\u00fcr diese Homeoffice-Position!\",\"long_description\":\"<h3><strong>Power your game-changing career<\/strong><\/h3>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als <strong>Kundenbetreuer (m\/w\/d) im Depot-Bereich<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder per Chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start zum 15.06.2026 | Vollzeit oder Teilzeit (ab 30 Std.\/Woche) | 100% Homeoffice | Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr | Supportsprache: Deutsch | Inbound | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<h3><strong><br \/>Deine Aufgaben<\/strong><\/h3>\\n<p data-pm-slice=\\\"1 4 []\\\">Als&nbsp;Kundenbetreuer (m\/w\/d) im Depot-Bereich f&uuml;r Union Investment&nbsp;in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kundenanfragen und -w&uuml;nsche<strong>&nbsp;als erster Ansprechpartner im Investmentbereich&nbsp;<\/strong>bearbeiten und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per&nbsp;Telefon, Mail oder Chat)&nbsp;mit den Kunden kommunizieren, um ein&nbsp;<strong>optimales Kundenerlebnis<\/strong>&nbsp;zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Souver&auml;n telefonisch den&nbsp;<strong>Kauf&nbsp;<\/strong>und&nbsp;<strong>Verkauf&nbsp;<\/strong>von bestehenden Fonds f&uuml;r den Kunden abwickeln.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>verschiedenste Themen im&nbsp;<strong>Depot<\/strong>- und&nbsp;<strong>Riesterbereich&nbsp;<\/strong>von Anfang bis zum Ende betreuen und die&nbsp;<strong>abschlie&szlig;ende Dokumentation<\/strong>&nbsp;in der Kundendatenbank vornehmen. Abwechslung garantiert!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>in einer&nbsp;<strong>umfangreichen<\/strong>&nbsp;<strong>Einschulung&nbsp;<\/strong>nicht nur f&uuml;r deinen Job, sondern auch f&uuml;r dich selbst viel dazulernen:<\/p>\\n<\/li>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Grundlagen muss man rund um das Aktiengesch&auml;ft wissen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Fonds und wie funktionieren Transaktionen von Fonds?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was muss man beim Fondsmanagement beachten und was f&uuml;r Versteuerungen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Arten von Geldanlagen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Riester-Anlagen und was gilt es hier zu beachten? (Dieses Thema wird erst im zweiten Schritt geschult.)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie kann ich mit positiver Kommunikation im Support &uuml;berzeugen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie meistere ich auch schwierige Gespr&auml;chssituationen?<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3><strong>Dein Profil<\/strong><\/h3>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong>&nbsp;mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Gro&szlig;es&nbsp;<strong>Interesse an Investment Fonds<\/strong>&nbsp;hast.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die&nbsp;<strong>Servicezeiten<\/strong>&nbsp;(Montag &ndash; Freitag von 08:00 - 18:00 Uhr)<strong>&nbsp;flexibel abdecken&nbsp;<\/strong>kannst.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wohnhaft in\u202f<strong>Deutschland<\/strong>\u202fbist. Bewerber aus Sachsen,\u202fHessen und Hamburg k&ouml;nnen leider nicht ber&uuml;cksichtigt werden.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die\u202f<strong>Anforderungen an einen Remote-Arbeitsplatz erf&uuml;llen<\/strong>\u202fkannst.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 3 []\\\">Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits&nbsp;<strong>Erfahrung im Kundenservice, als Bankkaufmann\/-kauffrau oder in der Finanzberatung.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kenntnisse im Bereich Investment Fonds.<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h3><strong>Unsere Benefits<\/strong><\/h3>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li>Wir bieten dir einen\u202f<strong>100% Homeoffice-Arbeitsplatz<\/strong>\u202fab deinem 1. Arbeitstag an. Die n&ouml;tige Hardware erh&auml;ltst du per Post.&nbsp;<\/li>\\n<li class=\\\"css-v55p23\\\">Starte in\u202f<strong>Voll- oder Teilzeit<\/strong> (ab 30 Std.\/Woche) bei uns durch. <strong>Die Wochenenden sind frei und geh&ouml;ren dir!<\/strong><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\"><strong>Splittschichten <\/strong>nach Absprache, sodass du deine Arbeitszeit flexibel innerhalb der &Ouml;ffnungszeiten aufteilen kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 30 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h3><strong>Du willst mit uns durchstarten?<\/strong><\/h3>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">100% Homeoffice - deutschlandweit<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1730029<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#WAH<br \/>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"563810108\",\"location\":\"N\u00fcrnberg, Bayern\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-12T10:52:37.266+02:00\",\"created_at\":\"2026-05-12T10:34:17.902+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MjA?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1770\",\"campaign_id\":\"679\",\"campaign_title\":\"SumUp \/ Italian \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Agent (Italian-speaking) - POS System Solutions\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Support Agent in Porto, Portugal <\/strong>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support Agent, you will:<\/p>\\n<ul>\\n<li>Be the voice of our company &ndash; the direct link to our customers<\/li>\\n<li>Take care of our Italian-speaking customers by phone, email, chat and social media&nbsp;channels<\/li>\\n<li>Support competently our merchants for all questions and inquiries about our product&nbsp;and service<\/li>\\n<li>Work on the optimisation of all processes related to our customers, to&nbsp;<br \/>constantly increase the happiness of our merchants<\/li>\\n<li>Work with other departments together, for example, Sales and Marketing<\/li>\\n<li>You will be part of an international and multilingual team<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in<strong> Italian (C1) <\/strong><\/li>\\n<li>Have an advanced level of <strong>English (B2)<\/strong><\/li>\\n<li>Have strong communication skills: approachable, patient and customer-oriented<\/li>\\n<li>Have a high level of empathy: providing excellent, customer-friendly service is your top priority<\/li>\\n<li>Are capable of managing escalation processes and resolving complex issues<\/li>\\n<li>Have prior experience as customer support<\/li>\\n<li>Are familiar with omnichannel support (phone, chat, e-mail) and ability to work with many tools at once and are proficient in using a smartphone, tablet and computers<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work in a central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"335992240\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T16:39:23.092+01:00\",\"created_at\":\"2026-05-12T10:07:51.279+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1771\",\"campaign_id\":\"678\",\"campaign_title\":\"Avalon RCC \/ Italian \/ WAH \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor (Italian-speaking) \u2013 Leading Tech Brand\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;<\/strong><strong>Inbound Sales Advisor <\/strong><strong>in Portugal (Full Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This role goes beyond traditional customer service or sales &mdash; it&rsquo;s an opportunity to build a career while representing a leading global technology brand, where innovation, performance, and customer experience come together seamlessly.<\/strong><\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Inbound Sales Advisor, you will:<\/p>\\n<ul>\\n<li>Handle inbound customer calls professionally and efficiently.<\/li>\\n<li>Identify customer needs through effective questioning and active listening.<\/li>\\n<li>Recommend the most suitable products based on usage, budget and preferences.<\/li>\\n<li>Promote complete solutions through upsell, cross-sell and accessory attach.<\/li>\\n<li>Explain product differences, compatibility and key benefits clearly.<\/li>\\n<li>Handle objections with confidence and guide customers toward purchase decisions.<\/li>\\n<li>Achieve KPIs including client satisfaction, attach and compliance.<\/li>\\n<li>Record customer interactions accurately in internal systems.<\/li>\\n<li>Keep up to date with product launches.<\/li>\\n<li>Deliver a premium brand experience in every interaction.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Have fluency in Italian (C1), with a good level of English for internal communication.<\/strong><\/li>\\n<li>Have previous experience in sales, customer service, or contact center environments.<\/li>\\n<li>Have strong communication and active listening skills, with confidence in sales conversations.<\/li>\\n<li>Have the ability to identify customer needs and recommend tailored, solution-based products.<\/li>\\n<li>Results-driven mindset with experience working toward targets and quality standards.<\/li>\\n<li>Interest in technology, with the ability to quickly learn product knowledge and ecosystems.<\/li>\\n<li>Strong digital literacy, able to navigate multiple systems efficiently.<\/li>\\n<li>Adaptability, resilience, and accountability, with the ability to build rapport quickly and work flexible schedules.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and bonuses<\/li>\\n<li>Full Work from Home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"1712040103\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T16:10:08.850+01:00\",\"created_at\":\"2026-05-12T09:56:12.812+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"531\",\"campaign_id\":\"221\",\"campaign_title\":\"ING Alarmlijn\",\"campaign_type\":\"job_application\",\"job_title\":\"Ontwikkel als klantenservicemedewerker bij ING Dagelijkse Bankzaken!\u202f \",\"street\":\"Eemsgolaan 9\",\"address\":\"Eemsgolaan 9\",\"city\":\"Nederland\",\"state\":null,\"postal_code\":\"9727DW\",\"region\":\"Nederland\",\"country\":\"Netherlands\",\"short_description\":\"Ben jij klaar om te groeien in een uitdagende functie bij een topbank? \",\"long_description\":\"<h2>Wat ga je doen in deze functie?<\/h2>\\n<p>In deze rol ben je 24\/7 via de telefoon, in contact met particuliere klanten. Bij de alarmlijn ondersteun je klanten die bijvoorbeeld hun pas zijn kwijtgeraakt of per ongeluk hun (digitale) gegevens hebben gedeeld, met alle mogelijke gevolgen van dien. Je begrijpt dat zulke situaties bij klanten veel stress kunnen veroorzaken. Jouw taak is om snel te beoordelen of er een (financieel) risico is en indien nodig actie te ondernemen. Daarom zoeken we collega's die sterk zijn in empathie, analytische vaardigheden en heldere communicatie.<\/p>\\n<p>Het aanvragen van een VOG is verplicht. Deze moet binnen zes weken aangeleverd zijn.&nbsp;<\/p>\\n<h2>Wat krijg je van ons?<\/h2>\\n<ul>\\n<li>Een startsalaris van &euro;15,28 per uur (vanaf 21 jaar) en een opbouw van 6,2% pensioen.<br \/><em>De mogelijkheid om inclusief vakantiegeld uit te betalen kan worden aangevraagd.<\/em><\/li>\\n<li>Flexibele werktijden binnen de 24\/7 openingstijden;<\/li>\\n<li>WFT Basis module die je op onze kosten mag behalen;&nbsp;<\/li>\\n<li>Een reiskostenvergoeding of OV-vergoeding vanaf 10km;<\/li>\\n<li>Gratis fruit op kantoor, winacties en mooie extra&rsquo;s!<\/li>\\n<\/ul>\\n<h2>Wat vragen wij van jou?<\/h2>\\n<p>\ud83c\udf1f Je voelt je thuis in een werkweek van minimaal 18 uur.<\/p>\\n<p>\ud83c\udf93 MBO 4 werk- en denkniveau is jouw startpunt.<\/p>\\n<p>\ud83c\udfaf&nbsp; Jouw talent? Je kunt goed luisteren en je hebt het vermogen om complexe informatie helder en begrijpelijk over te brengen.&nbsp;<\/p>\\n<p>\ud83d\udcc5 Een betaalde voltijd training van 7 werkdagen tussen maandag en vrijdag past precies in je agenda.<\/p>\\n<p>\ud83d\udee0\ufe0f Een echte multitasker die graag een stapje extra zet voor klanten. Anderen helpen boven en voorbij WOW past perfect bij wie we zijn.<\/p>\\n<h2>Solliciteer direct!<\/h2>\\n<p>Benieuwd naar deze uitdaging? klik op de knop om direct te solliciteren of neem contact op met Suzanne Starke via <a href=\\\"mailto:suzanne.starke@concentrix.com\\\">suzanne.starke@concentrix.com<\/a> &ndash; 06-23311231.<\/p>\",\"ats_external_id\":\"552393749\",\"location\":\"Nederland, Nederland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-12T09:21:09.743+02:00\",\"created_at\":\"2026-05-12T09:15:55.205+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"nl\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"930\",\"campaign_id\":\"18640\",\"campaign_title\":\"Operations Manager I R1728924\",\"campaign_type\":\"job_application\",\"job_title\":\"Gerente de Operaciones - Call Center (Le\u00f3n)\",\"street\":\"NIC Leon - Frente al parte central de Le\u00f3n edificio CLARO 2do piso\",\"address\":\"NIC Leon - Frente al parte central de Le\u00f3n edificio CLARO 2do piso\",\"city\":\"Leon\",\"state\":\"Leon\",\"postal_code\":\"21000\",\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"El Gerente de Operaciones es responsable de liderar a un grupo de Supervisores. Este puesto tambi\u00e9n es responsable de garantizar que se cumplan los SLA y las expectativas financieras de la cuenta asignada.\",\"long_description\":\"<p><u><b>&gt;&gt; Posici\u00f3n para laborar en Le\u00f3n.<\/b><\/u><\/p><p><\/p><p>El Gerente de Operaciones es responsable de liderar a un grupo de Supervisores. Este puesto tambi\u00e9n es responsable de garantizar que se cumplan los SLA y las expectativas financieras de la cuenta asignada.<\/p><p><\/p><p><b>Funciones principales:<\/b><\/p><p><u>Gesti\u00f3n Operativa<\/u><\/p><ul><li>Analizar y mantener todos los Acuerdos de Nivel de Servicio al Cliente; implementar planes de mejora seg\u00fan sea necesario.<\/li><li>Implementar las mejores pr\u00e1cticas, impulsar un desempe\u00f1o \u00f3ptimo, y realizar ajustes para satisfacer los requisitos cambiantes.<\/li><\/ul><p><\/p><p><u>Gesti\u00f3n Financiera y Resultados<\/u><\/p><ul><li>Maximizar la generaci\u00f3n de ingresos para alcanzar los objetivos financieros a corto y largo plazo (por ejemplo, recopilaci\u00f3n de datos de horas facturables\/no facturables, pron\u00f3sticos, presupuestos, etc.).<\/li><\/ul><p><\/p><p><u>Liderazgo y Gesti\u00f3n de Personal<\/u><\/p><ul><li>Gestionar el desempe\u00f1o de los subordinados, incluyendo la planificaci\u00f3n y asignaci\u00f3n de trabajo al personal de acuerdo con las pol\u00edticas de la organizaci\u00f3n.<\/li><li>Brindar liderazgo y orientaci\u00f3n a los subordinados, as\u00ed como definir e implementar las acciones correctivas necesarias para cumplir con el desempe\u00f1o operativo.<\/li><li>Realizar reuniones individuales peri\u00f3dicas para revisar el desempe\u00f1o individual, el desempe\u00f1o de su equipo y ofrecer capacitaci\u00f3n continua para el desarrollo.<\/li><\/ul><p><\/p><p><u>Gesti\u00f3n de Clientes y Relaciones Estrat\u00e9gicas<\/u><\/p><ul><li>Crear y maximizar las relaciones con los socios clientes.<\/li><li>Asistir a las revisiones de negocio con el cliente.<\/li><\/ul><p><\/p><p><b>Perfil requerido:<\/b><\/p><p>\u2022 Estudios en Administraci\u00f3n de Empresas, Ingenier\u00eda Industrial o carrera similar.<br \/>\u2022 Experiencia m\u00ednima de 1 a\u00f1o en cargos de liderazgo.<\/p><p>\u2022 Preferible conocimiento de la industria de telecomunicaciones.<br \/>\u2022 Habilidad demostrable para desarrollar planes de acci\u00f3n que maximicen el rendimiento y mejorar procesos de trabajo.<br \/>\u2022 Excelente habilidad de comunicaci\u00f3n, tanto escrita como verbal.<\/p><p>\u2022 Capacidad para organizar y priorizar proyectos en un entorno empresarial din\u00e1mico.<\/p>\",\"ats_external_id\":\"R1728924\",\"location\":\"Leon, Leon\",\"job_type\":\"full_time\",\"salary\":\"58598.88\",\"salary_type\":\"monthly\",\"salary_currency\":\"NIO\",\"updated_at\":\"2026-05-15T00:05:32.890+08:00\",\"created_at\":\"2026-05-12T06:06:45.504+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODY0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Leon---Frente-al-parte-central-de-Len-edificio-CLARO-2do-piso\/Operations-Manager-I_R1728924-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b8bf3226560000\",\"descriptor\":\"Concentrix CX Nicaragua, Sociedad Anonima\",\"reference_id\":\"WNI03\",\"organization_reference_id\":\"WNI03\"},\"location\":{\"city\":\"Leon\",\"state\":\"Leon\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"postal_code\":\"21000\",\"primary_location\":{\"id\":\"NI-LEO-CLARO-01\",\"wid\":\"d336840d2e5c101d4796a4403ebe0000\",\"descriptor\":\"NIC Leon - Frente al parte central de Le\u00f3n edificio CLARO 2do piso\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"roxana.hidalgo@concentrix.com\"},\"first_name\":\"Hidalgo Noyola, Roxana Maria\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600383\",\"wid\":\"da7d7d2449a210103188170b19550000\",\"descriptor\":\"Roxana Hidalgo Noyola (102600383)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372560\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Leon---Frente-al-parte-central-de-Len-edificio-CLARO-2do-piso\/Operations-Manager-I_R1728924-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Leon---Frente-al-parte-central-de-Len-edificio-CLARO-2do-piso\/Operations-Manager-I_R1728924-1\/apply\",\"job_requisition_id\":\"R1728924\"}],\"organizations\":[{\"wid\":\"5177aea6045b103a4ad1209e58340000\",\"descriptor\":\"W0ZPSK P_Claro Sac Ni\",\"reference_id\":\"W0ZPSK\",\"custom_reference_id\":\"W0ZPSK\",\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0b8bf3226560000\",\"descriptor\":\"Concentrix CX Nicaragua, Sociedad Anonima\",\"reference_id\":\"WNI03\",\"custom_reference_id\":null,\"company_reference_id\":\"WNI03\"},{\"wid\":\"399e513c0e2b101fc6850c947ac10000\",\"descriptor\":\"18944 - Claro - WHONELINK028\",\"reference_id\":\"WHONELINK028\",\"custom_reference_id\":\"WHONELINK028\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.plata1@concentrix.com\"},\"first_name\":\"Nelson Plata Olivas (102599272)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728924\",\"wid\":\"342886d17489100738e0e7bdf4f50000\",\"descriptor\":\"Gerente de Operaciones - Call Center (Le\u00f3n)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"931\",\"campaign_id\":\"18630\",\"campaign_title\":\"Sr. Project Manager (TCF) R1729764\",\"campaign_type\":\"job_application\",\"job_title\":\"Project Manager\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role: Project Manager<\/b><\/p><p><b>Location: Omaha, NE ( Onsite \u2013 5 Days a week)<\/b><\/p><p><b>Key requirements<\/b><\/p><ul><li>Should have 4 to 7 years of experience<\/li><li>Strong experience delivering projects across\u00a0cross-functional teams<\/li><li>Expertise in\u00a0Agile and hybrid delivery models<\/li><li>Ability to manage\u00a0multiple workstreams and competing priorities<\/li><li>Strong communication skills to bridge\u00a0technical and non-technical stakeholders<\/li><li>Excellent\u00a0organizational and detail-oriented\u00a0approach<\/li><\/ul><p><b>Good to have<\/b><\/p><ul><li>Knowledge of\u00a0AI \/ LLM-based solutions<\/li><li>Familiarity with\u00a0railroad data<\/li><li>Ability to frame AI initiatives around\u00a0business value<\/li><li>Experience with\u00a0Snowflake or similar AI\/data platforms<\/li><\/ul><p><b>Ideal candidate<\/b><\/p><ul><li>A strong Project Manager with\u00a0AI and data literacy, capable of leading initiatives from\u00a0concept through production<\/li><li>Comfortable managing ambiguity, driving alignment, and ensuring delivery creates measurable business outcomes<\/li><\/ul><p><\/p><p>The base salary for this position is $73,000 to $80,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 05\/17\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p><\/p><p>#LI-Onsite<\/p><p>#Omaha<\/p><p>#Nebraska<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1729764\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-13T06:07:12.684+08:00\",\"created_at\":\"2026-05-12T02:05:18.740+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODYzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Project-Manager_R1729764-4\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shaik.ahamed1@concentrix.com\"},\"first_name\":\"Ahamed, Shaik\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"103385864\",\"wid\":\"864855068eed102625af2f3703330000\",\"descriptor\":\"Shaik Ahamed (103385864)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372233\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Project-Manager_R1729764-4\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Project-Manager_R1729764-4\/apply\",\"job_requisition_id\":\"R1729764\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"syamalaroopa.mukkavilli@concentrix.com\"},\"first_name\":\"Syamala Roopa Mukkavilli (102011090)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1729764\",\"wid\":\"ec545d175c2f10072b29648a4c4c0000\",\"descriptor\":\"Project Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"932\",\"campaign_id\":\"18629\",\"campaign_title\":\"Specialist, Customer Acquisition R1728590\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Acquisition Specialist\",\"street\":\"USA Nashville - 621 Mainstream Drive\",\"address\":\"USA Nashville - 621 Mainstream Drive\",\"city\":\"Nashville\",\"state\":\"Tennessee\",\"postal_code\":\"37228\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Customer Acquisition Specialist engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then <span>a <\/span>Customer Acquisition Specialist position at Concentrix is just the right place for you!<\/p><p><\/p><p>As <span>a<\/span> Customer Acquisition Specialist, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As <span>a <\/span>Customer Acquisition Specialist, you will:<\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Acquisition Specialist role include:<\/p><ul><li>Hybrid role - Must be flexible to transport to Nashville, TN location<\/li><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Must be able to transport to Nashville, TN location<\/li><li>Experience or willingness to work from home<\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$16.49- $21.64\/hr.<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: June 16, 2026<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE. <\/b><\/p>\",\"ats_external_id\":\"R1728590\",\"location\":\"Nashville, Tennessee\",\"job_type\":\"full_time\",\"salary\":\"41995.2\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-13T04:04:27.678+08:00\",\"created_at\":\"2026-05-12T02:05:18.282+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODYyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Nashville---621-Mainstream-Drive\/Customer-Acquisition-Specialist_R1728590-1\/apply\",\"head_count\":\"6\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Nashville\",\"state\":\"Tennessee\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"37228\",\"primary_location\":{\"id\":\"US-NAS-MAINS-01\",\"wid\":\"df63f3e728de1001f2573cba7eb20000\",\"descriptor\":\"USA Nashville - 621 Mainstream Drive\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"paulette.cain@concentrix.com\"},\"first_name\":\"Cain, Paulette\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101648360\",\"wid\":\"8e8c6a21cb7e012327aee2f66d173233\",\"descriptor\":\"Axel Wright (101648360)\"},{\"id\":\"101808013\",\"wid\":\"436e4c9e5b1b017e2e8ab60ed90ebdf4\",\"descriptor\":\"Miranda Maxson (101808013)\"},{\"id\":\"101608746\",\"wid\":\"57c2ce7ff60d01856a32416037075e3e\",\"descriptor\":\"Nakisha Williams (101608746)\"},{\"id\":\"102086829\",\"wid\":\"40f12287eb1c100864c5468b282b0000\",\"descriptor\":\"Paulette Cain (102086829)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372289\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Nashville---621-Mainstream-Drive\/Customer-Acquisition-Specialist_R1728590-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Nashville---621-Mainstream-Drive\/Customer-Acquisition-Specialist_R1728590-1\/apply\",\"job_requisition_id\":\"R1728590\"}],\"organizations\":[{\"wid\":\"3e0334934ead103275dbec95623e0000\",\"descriptor\":\"W0ZU6Q Intuit Nala\",\"reference_id\":\"W0ZU6Q\",\"custom_reference_id\":\"W0ZU6Q\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"deda932d258c1033a580b43f5c4f0000\",\"descriptor\":\"22570 - Intuit - 980004285\",\"reference_id\":\"980004285\",\"custom_reference_id\":\"980004285\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"britney.sampson@concentrix.com\"},\"first_name\":\"Britney Sampson (019535)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728590\",\"wid\":\"c4e5ec72077210072f7da8a5685b0000\",\"descriptor\":\"Customer Acquisition Specialist\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"933\",\"campaign_id\":\"18622\",\"campaign_title\":\"Specialist, Sales Development R1728624\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Development - Bilingual\",\"street\":\"CRI San Jose\",\"address\":\"CRI San Jose\",\"city\":\"San Jose\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"B2B Sales Development\\n\\nThe role for Sales Development Representative - Bilingual is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p><b>You will:<\/b><\/p><ul><li>Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximize customer value.<\/li><li>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.<\/li><li>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.<\/li><li>Adherence to all response-time SLA\u2019s as well as use of mandatory sales cadences always.<\/li><li>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.<\/li><li>Document all relevant prospect and customer interactions on CRM (Salesforce).<\/li><li>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.<\/li><li>Review and report daily, monthly and quarterly metrics to help achieve sales goals.<\/li><li>Provide accurate customer success to Managers in a clear and concise way.<\/li><li>Partner with colleagues to facilitate best-practice sharing and continual learning.<\/li><\/ul><p><\/p><p><b>You have:<\/b><\/p><ul><li><b>Must have <\/b>- 5&#43; years of overall professional experience<\/li><li><b>Must have<\/b><span> <\/span>- 3&#43; years of work experience in B2B sales, consultative sales in a target driven environment<span> <\/span><b>or<\/b><span> <\/span>account management (ideally within a large tech and\/or advertising organization)<\/li><li>Ideally, this experience will have been gained in a new business, customer acquisitions environment.<\/li><li>Experience in cold calling, lead generation and lead qualification.<\/li><li>Fluency language requirements (B2&#43;) English.<\/li><li>Highschool diploma, minimum.<\/li><li>Salesforce experience or similar CRM tools.<\/li><li>Proven ability to unlock high-potential budget opportunities and grow customer financial investment over time.<\/li><li>Marketing knowledge gained in a professional or educational setting.<\/li><li>An ability to think creatively and react quickly to tailor messaging to different conversations.<\/li><li>Strong time-management skills and the ability to work independently.<\/li><li>Comfortable in a constantly changing fast paces start-up environment.<\/li><li>Confident using technology and speaking on the phone and zoom meetings.<\/li><li>Proven ability to influence others and create a sense of urgency.<\/li><\/ul>\",\"ats_external_id\":\"R1728624\",\"location\":\"San Jose, San Jose\",\"job_type\":\"full_time\",\"salary\":\"835625\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-05-12T08:05:39.516+08:00\",\"created_at\":\"2026-05-12T02:05:14.566+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODYyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Specialist--Sales-Development---Bilingual_R1728624\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"San Jose\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-RHORM-Y0\",\"wid\":\"b67da9176e3d1062f9dc26cb2c4ebb3e\",\"descriptor\":\"CRI San Jose\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372034\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Specialist--Sales-Development---Bilingual_R1728624\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Specialist--Sales-Development---Bilingual_R1728624\/apply\",\"job_requisition_id\":\"R1728624\"}],\"organizations\":[{\"wid\":\"78893d07c56a10057f2db09b18390000\",\"descriptor\":\"W0ZJ1O Microsoft Smb Digital First Na\",\"reference_id\":\"W0ZJ1O\",\"custom_reference_id\":\"W0ZJ1O\",\"company_reference_id\":null},{\"wid\":\"8aac57eb756810057a0acd5b5b830000\",\"descriptor\":\"9835 - Microsoft - S00013947\",\"reference_id\":\"S00013947\",\"custom_reference_id\":\"S00013947\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"xavier.vilchez@concentrix.com\"},\"first_name\":\"Xavier V\u00edlchez G\u00f3mez (102325141)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728624\",\"wid\":\"afa589e860b610072db4eabffd7e0000\",\"descriptor\":\"Specialist, Sales Development - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><\/p><ul><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"934\",\"campaign_id\":\"18617\",\"campaign_title\":\"Associate Director, Sales &amp; Account Management R1729278\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Sales and Account Manager\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<div><div><div><div><div><div><div><ul><li><div><div><div><p><\/p><\/div><\/div><\/div><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><ul><li><div><div><div><div><div><div><div><div><div><p><b>Join Our Team as a Senior Account Manager \u2013 Be a Concentrix Gamechanger!<\/b><\/p><p><b>Location:<\/b> Remote\/Hybrid<br \/><b>Type:<\/b> Full-time, Permanent Contract<\/p><p><b>About Us:<\/b><br \/>At Concentrix, we are passionate about delivering exceptional service and value to our clients. We are looking for innovative thinkers who can bring fresh ideas and drive business growth. If you are a strategic individual with a knack for Accounting\/Sales, and client management, we invite you to join our dynamic team.<\/p><p><\/p><p><b>Job Description:<\/b><br \/>We are excited to announce an opening for a <b>Sales<\/b> and <b>Senior Account Manager<\/b> on Hybrid or Remote. This role is perfect for a seasoned professional with a keen understanding of the Italian market, who can develop client relationships and sales strategies to enhance client value. As a Senior Account Manager, you will be instrumental in shaping our business growth and fostering long-lasting relationships with our clients.<\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p><b>Drive Business Growth:<\/b>\u00a0Lead initiatives to expand our presence and influence within the Italian market.<\/p><\/li><li><p><b>Client Relationship Management:<\/b>\u00a0Cultivate and maintain strong relationships with clients, ensuring satisfaction and retention.<\/p><\/li><li><p><b>Strategic Development:<\/b>\u00a0Design and implement innovative tech strategies to provide added value to our existing client base.<\/p><\/li><li><p><b>Portfolio Management:<\/b>\u00a0Independently manage and grow a diverse portfolio of strategic accounts.<\/p><\/li><li><p><b>Cross-functional Collaboration:<\/b>\u00a0Work alongside different teams to deliver comprehensive client solutions.<\/p><\/li><\/ul><p><b>Required Skills and Experience:<\/b><\/p><ul><li><p>Proven experience as an Account Manager, particularly in the BPO industry.<\/p><\/li><li><p>Extensive background in selling tech solutions.<\/p><\/li><li><p>In-depth knowledge of the Italian market dynamics.<\/p><\/li><li><p>Strong ability to work independently and demonstrate initiative.<\/p><\/li><li><p>Proficiency in Business English for effective communication.<\/p><\/li><\/ul><p><b>Why Concentrix?<\/b><br \/>Join Concentrix and be part of a forward-thinking company where your ideas and innovations will help shape the future of our business. We offer a supportive environment where your professional growth is our priority.<\/p><p><b>Apply Now!<\/b><br \/>Ready to be a gamechanger? We\u2019d love to hear from you. Apply today and take the next step in your career with Concentrix.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/li><\/ul>\",\"ats_external_id\":\"R1729278\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-12T00:05:07.550+08:00\",\"created_at\":\"2026-05-12T00:04:06.449+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODYxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Vimercate---Via-Torri-Bianche-7---Vimercate\/Senior-Sales-and-Account-Manager_R1729278-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales and Account Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b97b03f459ee101ac0baafd3ccd70000\",\"descriptor\":\"Webhelp Enterprise Sales Solutions Italy S.r.l.\",\"reference_id\":\"WIT03\",\"organization_reference_id\":\"WIT03\"},\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"giuseppe.serra@concentrix.com\"},\"first_name\":\"Serra, Giuseppe\"},\"categories\":[{\"descriptor\":\"CF Sales and Account Management\"}],\"recruiters\":[{\"id\":\"101778008\",\"wid\":\"1a5d7fb62a7e1020e2aeee1c59df0000\",\"descriptor\":\"Giuseppe Serra (101778008)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1460\",\"descriptor\":\"Associate Director, Sales & Account Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372032\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Vimercate---Via-Torri-Bianche-7---Vimercate\/Senior-Sales-and-Account-Manager_R1729278-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Vimercate---Via-Torri-Bianche-7---Vimercate\/Senior-Sales-and-Account-Manager_R1729278-1\/apply\",\"job_requisition_id\":\"R1729278\"}],\"organizations\":[{\"wid\":\"f4140032788d10156eba41171e3f0000\",\"descriptor\":\"23279 - Opexother - ITALYRGNCSO\",\"reference_id\":\"ITALYRGNCSO\",\"custom_reference_id\":\"ITALYRGNCSO\",\"company_reference_id\":null},{\"wid\":\"4680206e1fb110165cb066d6363d0000\",\"descriptor\":\"(REGION) DOMESTIC ACCOUNT MANAGEMENT\",\"reference_id\":\"RGDOMESTICACCO\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7a758e2a04e9101570e6c910028a0000\",\"descriptor\":\"W0ZVDX Italyrgn_Cso\",\"reference_id\":\"W0ZVDX\",\"custom_reference_id\":\"W0ZVDX\",\"company_reference_id\":null},{\"wid\":\"b97b03f459ee101ac0baafd3ccd70000\",\"descriptor\":\"Webhelp Enterprise Sales Solutions Italy S.r.l.\",\"reference_id\":\"WIT03\",\"custom_reference_id\":null,\"company_reference_id\":\"WIT03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"corinne.damato@concentrix.com\"},\"first_name\":\"Corinne D Amato (101697921)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1729278\",\"wid\":\"9bc7e70e081910072936d164622c0000\",\"descriptor\":\"Senior Sales and Account Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"935\",\"campaign_id\":\"18588\",\"campaign_title\":\"Administrative Assistant I R1729627\",\"campaign_type\":\"job_application\",\"job_title\":\"Office Co-Ordinator\",\"street\":\"GBR London - 1st Floor, 44-45 Great Marlborough Street\",\"address\":\"GBR London - 1st Floor, 44-45 Great Marlborough Street\",\"city\":\"London\",\"state\":\"London\",\"postal_code\":\"W1F 7JL\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"\",\"long_description\":\"<p>Office Co-Ordinator \u2013 London<br \/>\u00a0<\/p><p><b>Location: <\/b>1st Floor, 44-45 Great Marlborough Street<\/p><p><b>Working pattern:<\/b> Onsite 4 days per week (8:00\u201317:00), 1 day remote<\/p><p><b>Contract Type:<\/b> Full-time<\/p><p><\/p><p>We are looking for a highly organised and proactive Office Co-Ordinator to support the smooth and professional day-to-day running of our London office.<\/p><p>This is a visible and trusted role that provides administrative and operational support across the business, working closely with executive leadership, internal teams and external suppliers. The role offers the opportunity to gain exposure to the wider organisation and contribute beyond core office management responsibilities.<br \/>\u00a0<\/p><p>This role is ideal for an Office Co-Ordinator who is ready to take the next step and gain greater ownership of an office environment. It offers strong exposure to senior stakeholders and the chance to build experience for progression into a standalone office management or broader operational role.<\/p><p><b>What you will do in this role<\/b><span>\u00a0<\/span><br \/>\u00a0<\/p><p>As an\u00a0<span>Office Co-Ordinator you will:<\/span><span>\u00a0<\/span><\/p><ul><li><p>Manage the daily operation of the London office.<\/p><\/li><li><p>Help maintain a welcoming, safe and efficient workplace.<\/p><\/li><li><p>Oversee facilities coordination, meeting rooms, visitor management and front-of-house activity.<\/p><\/li><li><p>Build and manage relationships with landlords, building management and office suppliers.<\/p><\/li><li><p>Support contract management, renewals, invoices and budgets.<\/p><\/li><li><p>Identify opportunities to improve service quality and value for money.<\/p><\/li><li><p>Provide support to the Senior Executive Assistant and senior leaders.<\/p><\/li><li><p>Process expenses, assist with travel arrangements, book restaurant reservations and print documentation.<\/p><\/li><li><p>Coordinate internal and external meetings, events and engagement activities.<\/p><\/li><li><p>Support collaboration, workplace culture and the overall employee experience.<\/p><\/li><li><p>Assist with onboarding, including IT and equipment setup, building access and inductions.<\/p><\/li><li><p>Maintain accurate records and documentation.<\/p><\/li><li><p>Support internal controls, audits and governance requirements.<\/p><\/li><li><p>Build strong relationships across operations and wider business teams.<\/p><\/li><li><p>Contribute to internal projects, process improvements and broader business activity as the role develops.<br \/>\u00a0<\/p><\/li><\/ul><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><span><span>Concentrix is a great match if you:<\/span><\/span><span>\u00a0<\/span><\/p><ul><li><p>Previous experience in an office management, office co-ordinator, or executive\/personal assistant role within a professional environment.<\/p><\/li><li><p>Strong organisational skills with the ability to manage multiple priorities.<\/p><\/li><li><p>Ability to work proactively and with a high degree of autonomy.<\/p><\/li><li><p>Strong written, numerical and administrative capability.<\/p><\/li><li><p>High attention to detail.<\/p><\/li><li><p>Confident using Microsoft 365.<\/p><\/li><li><p>Experience with Workday or similar systems is desirable.<\/p><\/li><li><p>Personable, professional and confident working with stakeholders at all levels.<\/p><\/li><li><p>Strong judgement, discretion and problem-solving ability.<\/p><\/li><li><p>Solutions-focused and comfortable taking initiative.<\/p><\/li><li><p>Open to learning, receptive to feedback and motivated to develop professionally<br \/>\u00a0<\/p><\/li><\/ul><p><b>What\u2019s<span>\u00a0in it for you<\/span><\/b>\u00a0<\/p><p><span><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/span>\u00a0<\/p><p><\/p><ul><li><p>Competitive salary package<\/p><\/li><li><p>Up to 28 days annual leave plus public holidays<\/p><\/li><li><p>1 day hybrid working<\/p><\/li><li><p>Pension contribution and standard company benefits<\/p><\/li><li><p>A supportive and inclusive environment<\/p><\/li><li><p>Clear opportunity for development and progression<br \/>\u00a0<\/p><\/li><\/ul><p><b>Power the best version of you!<\/b>\u00a0<\/p><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0<\/span><span>game-changers<\/span><span>\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span>\u00a0<\/p><p>\u00a0\u00a0<\/p><p><span><span><b>Concentrix is an equal opportunity employer.<\/b><\/span><\/span>\u00a0<br \/>\u00a0<\/p><p><span><span><i>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race,\u00a0<\/i><\/span><i><span>colour<\/span><span>, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability\u00a0<\/span><span>status<\/span><span>\u00a0or any other legally protected characteristic.<\/span><\/i><\/span>\u00a0<\/p><p><\/p>\",\"ats_external_id\":\"R1729627\",\"location\":\"London, London\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T20:07:17.995+08:00\",\"created_at\":\"2026-05-11T20:06:15.328+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-London---1st-Floor-44-45-Great-Marlborough-Street\/Office-Co-Ordinator_R1729627\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Administrative Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"London\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"W1F 7JL\",\"primary_location\":{\"id\":\"GB-LON-GREAT-01\",\"wid\":\"c26c745aa4a0101d47a06ac12df90000\",\"descriptor\":\"GBR London - 1st Floor, 44-45 Great Marlborough Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"zoe.brogan@concentrix.com\"},\"first_name\":\"Brogan, Zoe\"},\"categories\":[{\"descriptor\":\"CF Administrative Support\"}],\"recruiters\":[{\"id\":\"101344187\",\"wid\":\"132e84cf16c701203e119fa8c7248347\",\"descriptor\":\"Zoe Brogan (101344187)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1047\",\"descriptor\":\"Administrative Assistant I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371980\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-London---1st-Floor-44-45-Great-Marlborough-Street\/Office-Co-Ordinator_R1729627\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-London---1st-Floor-44-45-Great-Marlborough-Street\/Office-Co-Ordinator_R1729627\/apply\",\"job_requisition_id\":\"R1729627\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"rhianna.claridge@concentrix.com\"},\"first_name\":\"Rhianna Claridge (102833205)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1729627\",\"wid\":\"11279a3178e710071c13eeb696370000\",\"descriptor\":\"Office Co-Ordinator\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"936\",\"campaign_id\":\"18586\",\"campaign_title\":\"Associate, Workplace Health &amp; Safety R1727269\",\"campaign_type\":\"job_application\",\"job_title\":\"Workplace Health & Safety Specialist\",\"street\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"address\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"city\":\"Katowice\",\"state\":\"Silesian\",\"postal_code\":\"40-083\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"We are looking for a proactive and detail-oriented Health & Safety Specialist for a part-time position to join our team in Katowice. In this role, you will play a key part in creating and maintaining a safe, compliant, and healthy working environment for our employees. If you are passionate about workplace safety, risk prevention, and building a strong safety culture, we would be happy to hear from you.\",\"long_description\":\"<p><\/p><p><b>&#x1f511;<\/b> <b>Key Responsibilities<\/b><\/p><ul><li><b>Compliance &amp; Auditing:<\/b> Monitoring safety performance, conducting internal audits, and ensuring compliance with local Polish H&amp;S regulations and corporate standards.<\/li><li><b>Risk Management:<\/b> Identifying hazards, conducting workplace risk assessments, and developing preventative actions to reduce incidents and occupational illnesses.<\/li><li><b>Training &amp; Onboarding:<\/b> Delivering mandatory initial and periodic OHS trainings (in-person or online) and maintaining training records.<\/li><li><b>Incident Investigation:<\/b> Investigating accidents at work and near-misses, preparing required documentation, and implementing corrective actions.<\/li><li><b>Documentation &amp; Reporting:<\/b> Managing H&amp;S records, PPE inventory, and issuing referrals for occupational medical examinations.<\/li><li><b>Safety Culture:<\/b> Promoting a preventive health and safety culture, advising management on safety measures, and collaborating with external authorities.<\/li><\/ul><p><\/p><p><b>&#x1f464;<\/b> <b>Candidate Profile<\/b><\/p><ul><li><b>Experience:<\/b> &#43;1 year of experience in a similar role (HSE\/OHS) within a production or corporate environment.<\/li><li><b>Education:<\/b> A university degree or post-graduate studies in Occupational Health and Safety (H&amp;S\/OHS) is nice to have.<\/li><li><b>Knowledge:<\/b> Strong knowledge of <b>Polish labor law (<i>Kodeks pracy<\/i>)<\/b> regarding safety and <b>ISO 45001 standards.<\/b><\/li><li><b>Languages:<\/b> Fluent <b>Polish (native)<\/b> and good <b>English (B2)<\/b> for reporting in international companies.<\/li><li><b>Skills:<\/b> Ability to work in a team, strong communication skills, and proficiency in MS Office (Team, Outlook, SherePoint etc.).<\/li><li><b>Availability<\/b>: Availability to work from our office in <b>Katowice<\/b>.<\/li><\/ul><p>\u200b<\/p><p><\/p><p>&#x1f4b0;\ufe0f <b>What We Offer<\/b><\/p><ul><li>Comprehensive benefits package, including access to\u00a0<b>MyBenefit\u00a0<\/b>system, private healthcare (<b>Luxmed<\/b>), and life insurance.<\/li><li>Access to e-learning platforms.<\/li><li>Employee Assistance Program (psychological, managerial, legal, and financial counselling).<\/li><li>Free language classes.<\/li><li>Interesting events, contests, lotteries, and much more.<\/li><li>Stable full-time employment based on an employment contract.<\/li><\/ul>\",\"ats_external_id\":\"R1727269\",\"location\":\"Katowice, Silesian\",\"job_type\":\"part_time\",\"salary\":\"2500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-05-12T22:04:33.672+08:00\",\"created_at\":\"2026-05-11T20:06:13.727+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Workplace-Health---Safety-Specialist_R1727269\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"organization_reference_id\":\"YPL01\"},\"location\":{\"city\":\"Katowice\",\"state\":\"Silesian\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\"40-083\",\"primary_location\":{\"id\":\"PL-KAT-GLOBA-02\",\"wid\":\"d5acbea8f68110148e2dc19d4e460000\",\"descriptor\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\"}},\"languages\":[\"Polish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"natalia.zajac@concentrix.com\"},\"first_name\":\"Zaj\u0105c, Natalia\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"102971789\",\"wid\":\"9ce2d10d67b3100b771c3924feee0000\",\"descriptor\":\"Natalia Zaj\u0105c (102971789)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC1125\",\"descriptor\":\"Associate, Workplace Health & Safety\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372163\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Workplace-Health---Safety-Specialist_R1727269\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Workplace-Health---Safety-Specialist_R1727269\/apply\",\"job_requisition_id\":\"R1727269\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"custom_reference_id\":null,\"company_reference_id\":\"YPL01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"artur.stachowiak@concentrix.com\"},\"first_name\":\"Artur Stachowiak (96038)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1727269\",\"wid\":\"342886d17489100717767ee175860000\",\"descriptor\":\"Workplace Health & Safety Specialist\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1772\",\"campaign_id\":\"673\",\"campaign_title\":\"Pluxee \/ French \/ BM \/Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client\u00e8le (Francophone) - Cartes interactives\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le a Braga, Portugal (Poste en Hybride)<\/strong>, tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre aux demandes de nos clients par t&eacute;l&eacute;phone, sur l&rsquo;utilisation de leur carte et application&nbsp;;<\/li>\\n<li>Analyser les besoins de nos clients et personnaliserez la relation pour mieux cerner leurs attentes, les rassurer et les accompagner,<\/li>\\n<li>D&eacute;velopper une relation durable et de qualit&eacute; pour enrichir le portefeuille Clients dans le cadre de notre enjeu d&rsquo;Excellence relationnelle,<\/li>\\n<li>G&eacute;rer les dossiers confi&eacute;s dans le respect des proc&eacute;dures et des r&egrave;gles de s&eacute;curit&eacute;, en d&eacute;montrant un comportement exemplaire notamment en mati&egrave;re de rigueur et d&rsquo;int&eacute;grit&eacute;.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)&nbsp;<\/li>\\n<li>T'as une bonne capacit&eacute; d'analyse<\/li>\\n<li>T'as des excellentes comp&eacute;tences en communication, associ&eacute;es &agrave; une position formelle et diplomatique<\/li>\\n<li>T'as des bonnes comp&eacute;tences en organisation, gestion du temps et planification.<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Localisation centrale &aacute; Braga avec poste en Hybride, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"64963254\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:07.257+01:00\",\"created_at\":\"2026-05-11T16:28:07.214+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1773\",\"campaign_id\":\"671\",\"campaign_title\":\"Booking \/ Dutch \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - Online Booking Services - Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Portugal (Remote)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer inquiries across multiple channels (e.g., email, chat, phone), ensuring accurate and timely updates in CRM systems with all relevant details.<\/li>\\n<li>Build strong relationships with customers by addressing their questions and resolving issues professionally, promptly, and with empathy.<\/li>\\n<li>Enhance customer loyalty and satisfaction by providing effective solutions and ensuring a seamless experience throughout every interaction.<\/li>\\n<li>Maintain a friendly, professional, and approachable tone in all communications, fostering trust and positive engagement.<\/li>\\n<li>Collaborate closely with team members and management to optimize workflows and deliver a superior customer experience.<\/li>\\n<li>Identify common customer challenges, provide actionable feedback on recurring issues, and proactively suggest areas for improvement in processes or policies.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Dutch (written and spoken) and have a strong command of English for internal communication.<\/li>\\n<li>Have experience in customer service, preferably in the travel or online booking industry.<\/li>\\n<li>Are passionate about travel and hospitality, with an understanding of the needs and expectations of travelers.<\/li>\\n<li>Are skilled at interpreting and applying company policies, procedures, and service guidelines to assist customers effectively.<\/li>\\n<li>Can work independently, make sound decisions, and document customer interactions accurately and efficiently.<\/li>\\n<li>Possess excellent problem-solving skills and can deliver personalized solutions to meet customer needs and resolve issues.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3957151076\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T10:15:18.822+01:00\",\"created_at\":\"2026-05-11T16:21:49.066+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1949\",\"campaign_id\":\"334\",\"campaign_title\":\"R1674386 Conseiller Client (F\/H) - Service Client - Agadir - Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (M\/F) - Customer Service - Agadir - English Speaker\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Join a Team That Turns Every Call into an Opportunity! \ud83c\udfaf\",\"long_description\":\"<h3>Who Are We?<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Concentrix is a global company operating in more than 70 countries worldwide. We specialize in enhancing customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.<\/p>\\n<h2>Your Mission as a Customer Service Advisor<\/h2>\\n<p class=\\\"isSelectedEnd\\\">As a Customer Service Advisor, you will play a key role by:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li><strong>Meeting customer needs:<\/strong> Delivering high-quality service by responding to customer inquiries via phone, email, or chat.<\/li>\\n<li><strong>Resolving issues:<\/strong> Identifying and handling customer requests or complaints to ensure customer satisfaction.<\/li>\\n<li><strong>Building customer loyalty:<\/strong> Providing personalized solutions to strengthen customer trust and retention.<\/li>\\n<li><strong>Contributing to continuous improvement:<\/strong> Sharing customer feedback to help optimize our services and processes.<\/li>\\n<\/ul>\\n<h2>What We Offer<\/h2>\\n<p class=\\\"isSelectedEnd\\\">At Concentrix, recognizing and rewarding our talents is a top priority. Here are the unique benefits we offer to value your contribution:<\/p>\\n<h3>Attractive Compensation &amp; Bonuses<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Language bonus dedicated to our multilingual Game-Changers.<\/li>\\n<li>Attendance bonus starting from the 12th month and motivating performance bonuses.<\/li>\\n<li>Special Eid Al Adha bonus.<\/li>\\n<\/ul>\\n<h3>Outstanding Social Benefits<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Comprehensive health insurance and supplementary retirement plan after one year.<\/li>\\n<li>Flexible working hours with the possibility of remote work after the integration period.<\/li>\\n<li>Free access to our gym facilities.<\/li>\\n<li>Company transportation provided to ensure safe and convenient commuting.<\/li>\\n<li>Continuous training programs to help you develop your skills and gain new knowledge relevant to the role.<\/li>\\n<\/ul>\\n<h3>A Dynamic Work Environment<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Themed events and gifts throughout the year to strengthen team spirit and employee engagement.<\/li>\\n<\/ul>\\n<h2>The Profile of Our Game-Changers<\/h2>\\n<p class=\\\"isSelectedEnd\\\">We are looking for talents who:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Have an excellent command of English, both written and spoken. \ud83d\udde3\ufe0f<\/li>\\n<li>Possess strong communication skills, are organized, autonomous, and maintain a positive attitude. \ud83d\udca1<\/li>\\n<li>Are comfortable using digital tools and naturally curious about adopting new technologies. \ud83d\udda5\ufe0f<\/li>\\n<li>Embrace challenges enthusiastically and are passionate about customer satisfaction. \ud83c\udf1f<\/li>\\n<\/ul>\\n<h2>Our Recruitment Process<\/h2>\\n<h3>1. Online Assessments (1 hour)<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Once your application is received, you will receive an email inviting you to complete a series of online assessments. These interactive evaluations are designed to highlight your language, technical, and personality skills &mdash; a key step to better understand your potential and help you stand out!<\/p>\\n<h3>2. Phone Interview<\/h3>\\n<p class=\\\"isSelectedEnd\\\">An exploratory conversation with a member of our recruitment team to introduce you to Concentrix and confirm the alignment between your profile and the role.<\/p>\\n<h3>3. Face-to-Face Interview<\/h3>\\n<p class=\\\"isSelectedEnd\\\">An in-depth discussion to validate your skills and align your ambitions with our company culture.<\/p>\\n<h2>Ready to Take on the Challenge?<\/h2>\\n<p>Join the Concentrix adventure &mdash; where innovation and excellence come together! \ud83d\ude80<\/p>\",\"ats_external_id\":\"807460794\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-16T01:59:06.468+02:00\",\"created_at\":\"2026-05-11T16:13:16.390+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzQ\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1774\",\"campaign_id\":\"668\",\"campaign_title\":\"Freshmile \/ French \/ WAH \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9 d\u2019Assistance Technique (francophone) - Bornes de Recharge \u2013 T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Charg&eacute; d&rsquo;Assistance Technique au Portugal (T&eacute;l&eacute;travail<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Charg&eacute; d&rsquo;Assistance Technique au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>&Ecirc;tre le premier point de contact pour des clients qui comptent sur toi pour r&eacute;soudre rapidement leurs difficult&eacute;s techniques.<\/li>\\n<li>Agir comme un v&eacute;ritable partenaire : &agrave; l&rsquo;&eacute;coute, p&eacute;dagogue et orient&eacute; solutions.<\/li>\\n<li>Jouer un r&ocirc;le essentiel pour garantir une exp&eacute;rience fluide, en prolongeant l&rsquo;engagement et la qualit&eacute; de service port&eacute;s par nos &eacute;quipes.<\/li>\\n<li>Contribuer au d&eacute;veloppement d&rsquo;une entreprise fran&ccedil;aise, leader dans la gestion et l&rsquo;exploitation d&rsquo;infrastructures de recharge et acteur majeur de la mobilit&eacute; &eacute;lectrique.<\/li>\\n<li>Repr&eacute;senter un grand groupe reconnu pour son expertise dans la distribution de mat&eacute;riel &eacute;lectrique.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as&nbsp;un haut niveau de fran&ccedil;ais (&eacute;crit et oral) et un bon niveau d'anglais (B2)<\/li>\\n<li>T'as&nbsp;de l'exp&eacute;rience dans des fonctions techniques ou dans le service client.<\/li>\\n<li>T'es passionn&eacute;(e) par les sujets li&eacute;s aux &eacute;nergies renouvelables et t'as des comp&eacute;tences en technologie.<\/li>\\n<li>T'es capable de comprendre les politiques, les proc&eacute;dures et les garanties et t'es familier avec la g&eacute;ographie du march&eacute;.<\/li>\\n<li>T&rsquo;es capable de r&eacute;soudre des probl&egrave;mes et de proposer des solutions.<\/li>\\n<li>T'es capable de r&eacute;soudre des probl&egrave;mes et de fournir des solutions.<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail depuis le Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"3407298364\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:07.210+01:00\",\"created_at\":\"2026-05-11T16:07:11.929+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Njg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Njg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1775\",\"campaign_id\":\"663\",\"campaign_title\":\"BNP \/ French \/ Braga \/ ad in French\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (Francophone) - Domaine bancaire\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le au Portugal (sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre aux demandes de nos clients par t&eacute;l&eacute;phone, sur l&rsquo;utilisation de leur cr&eacute;dit en cours, et\/ou sur toute demande li&eacute;e &agrave; un nouveau projet,&nbsp;<\/li>\\n<li>Analyser les besoins de nos clients et personnaliserez la relation pour mieux cerner leurs attentes, les rassurer et les accompagner afin de leur proposer l&rsquo;offre de financement la mieux adapt&eacute;e,&nbsp;<\/li>\\n<li>D&eacute;velopper une relation durable et de qualit&eacute; pour enrichir le portefeuille Clients dans le cadre de notre enjeu d&rsquo;Excellence relationnelle,&nbsp;<\/li>\\n<li>Optimiser chaque contact (appels entrants et sortants) en faisant du rebond commercial,<\/li>\\n<li>G&eacute;rer les dossiers confi&eacute;s dans le respect des proc&eacute;dures et des r&egrave;gles de s&eacute;curit&eacute;, en d&eacute;montrant un comportement exemplaire notamment en mati&egrave;re de rigueur et d&rsquo;int&eacute;grit&eacute;.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'as une exp&eacute;rience ant&eacute;rieure dans des institutions financi&egrave;res \/ bancaires est un plus<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Situation centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2932069677\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:07.159+01:00\",\"created_at\":\"2026-05-11T15:43:13.320+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1776\",\"campaign_id\":\"661\",\"campaign_title\":\"Commerzbank \/ German \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Banking Company\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Porto, Portugal (On-Site)<\/strong> you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage incoming phone calls<\/li>\\n<li>Identify and assess customers&rsquo; needs to achieve satisfaction<\/li>\\n<li>Build sustainable relationships and trust with customer through open and interactive communication<\/li>\\n<li>Provide accurate, valid and complete information by using the right tools<\/li>\\n<li>Follow clients&rsquo; communication procedures and guidelines<\/li>\\n<li>Take the extra mile to engage customers<\/li>\\n<li>Our Agents should be genuinely excited\u202fto help customers, patient, empathetic, and passionately\u202fcommunicative. They should understand the value of good communication skills<\/li>\\n<li>Problem-solving<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1);<\/li>\\n<li>Have excellent communication skills;<\/li>\\n<li>Have strong phone contact handling skills and active listening;<\/li>\\n<li>Are customer orientated and have the ability to adapt\/respond to different types of characters.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Relocation package if you come from abroad<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1187103487\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T15:15:12.148+01:00\",\"created_at\":\"2026-05-11T15:29:44.546+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1777\",\"campaign_id\":\"655\",\"campaign_title\":\"Audi \/ Dutch \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Dutch-speaking) - For Audi - Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative for Audi in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li>\\n<li>Collaborate with colleagues to enhance the overall customer experience.<\/li>\\n<li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li>\\n<li>Exhibit warmth and enthusiasm in every customer interaction<\/li>\\n<li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of Dutch (C1 written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are strong attention to detail and organizational skills.<\/li>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2600884550\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T00:59:02.610+01:00\",\"created_at\":\"2026-05-11T15:11:24.636+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1778\",\"campaign_id\":\"651\",\"campaign_title\":\"ByteDance MPO \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (German-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2423484579\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T15:07:23.496+01:00\",\"created_at\":\"2026-05-11T14:36:46.922+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1779\",\"campaign_id\":\"648\",\"campaign_title\":\"ByteDance MPO \/ Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Italian-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Italian (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2964921083\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T15:06:16.522+01:00\",\"created_at\":\"2026-05-11T14:29:05.768+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1780\",\"campaign_id\":\"647\",\"campaign_title\":\"ByteDance MPO \/ Arabic \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Arabic-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Arabic (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"587217941\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T15:12:36.362+01:00\",\"created_at\":\"2026-05-11T14:27:44.265+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1781\",\"campaign_id\":\"646\",\"campaign_title\":\"ByteDance MPO \/ Arabic \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Arabic-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Arabic (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2853819110\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T00:59:05.840+01:00\",\"created_at\":\"2026-05-11T14:16:56.368+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"248\",\"campaign_id\":\"559\",\"campaign_title\":\"Swedish | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Swedish Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Swedish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Swedish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<div class=\\\"ewa-rteLine\\\">\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Achieve revenue-based quota by selling renewals\/products\/services, may offer upsell opportunities when applicable.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Work within dedicated territory for established clients.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Provide accurate weekly\/ monthly\/ quarterly sales forecast.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Mastery of product knowledge and technical understanding of products and services to effectively assess client needs and requirements.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Successfully promote products or services for established client<\/li>\\n<li class=\\\"ewa-rteLine\\\">Guide customers through onboarding after product purchase and promote strategic adoption of product(s) enhancing the customer experience, establishing optimal usage behaviors and accelerating the customer's time to value.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Utilize data to identify &lsquo;at risk&rsquo; and adoption opportunities.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Initiate steps as needed to remediate customer concerns\/roadblocks prohibiting satisfaction or product usage.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Manage external competitive pressures and effectively handle objections to retain customers or win new customers.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound.<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Swedish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2925681796\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T12:48:53.903+03:00\",\"created_at\":\"2026-05-11T12:35:22.727+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"179\",\"campaign_id\":\"782\",\"campaign_title\":\"Charge Point \/ French \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Representative with French for EV Charging Company\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div><strong>We are growing!<\/strong><br \/><br \/>Our client operates the world&rsquo;s largest and most open electric vehicle charging network. They also design, build and support the technology that powers it.<br \/><br \/><strong>Want to work on flexible shifts? Not a problem!<\/strong><br \/>Our lines are open from 3:00 PM until 6:00 AM and we offer a variety of different shifts to help you strike an excellent work-life balance!<br \/><br \/><strong>Your typical day:<\/strong><br \/>As a representative of the company, you will be expected to deliver high-quality customer service by phone. You will receive inbound calls from current and prospective customers needing real time assistance. You will provide problem resolution to the customers by preforming a question diagnosis while guiding users through step-by-step solutions. Solutions include resolving username\/password problems, uninstalling\/reinstalling mobile application, verifying proper account set up and guiding users to navigate application menus. You will provide support by clearly communicating solutions in a user-friendly, professional manner.<br \/><br \/><strong>What you need to have is:<\/strong><\/div>\\n<ul>\\n<li>Fluency in French and English, both written and verbal<\/li>\\n<li>Excellent communication and customer handling skills<\/li>\\n<li>Work experience in a customer service center is an advantage<\/li>\\n<li>Solid computer skills (MS Office, use of internet, e-mail and web-based applications)<\/li>\\n<li>Interest in technology and desire to learn new skills.<\/li>\\n<li>Be organized, have problem-solving and analytical skills&nbsp;<\/li>\\n<li>Be available to work on flexible shifts 24\/7 (including weekends and night shifts)<\/li>\\n<li>Team player with a great attitude<\/li>\\n<li>High school education<\/li>\\n<\/ul>\\n<div><strong>What do you get from us?<\/strong><\/div>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Additional pay for night shifts<\/li>\\n<li>Virtual training and Work from Home options<\/li>\\n<li>A bright, modern and exciting place to work, with excellent staff facilities<\/li>\\n<li>Medical plan fully covered by the company<\/li>\\n<li>Transportation allowance and Life insurance<\/li>\\n<li>Various career development opportunities<\/li>\\n<li>Annual reward and recognition events<\/li>\\n<li>Holiday pay<\/li>\\n<li>Team and Concentrix events<\/li>\\n<\/ul>\\n<div><strong>Experience the power of a game-changing career&nbsp;<\/strong><br \/>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"Employer Brand Leader of the Year\\\" and \\\"Best Employer - Outsourcing\\\" year after year.<br \/><br \/>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<br \/><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/div>\",\"ats_external_id\":\"361021884\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"1636.14\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T02:59:04.408+03:00\",\"created_at\":\"2026-05-11T12:19:51.361+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODI?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1603\",\"campaign_id\":\"493\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1729534\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service (German-speaking) - onsite - TR05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service (German-speaking) - onsite - TR05\",\"long_description\":\"<div><p><span><span>Are you<span>\u00a0<\/span><\/span><\/span><b><span>passionate about fashion<\/span><\/b><span><span>, obsessed with exceptional customer experience, and eager to<span>\u00a0<\/span><\/span><span>represent<\/span><span><span>\u00a0<\/span>a global luxury brand?<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Leader<\/span><span><span>\u00a0<\/span>in premium fashion and lingerie, is looking for a<span>\u00a0<\/span><\/span><\/span><b><span>Fashion Customer Representative<\/span><\/b><span><span><span>\u00a0<\/span>who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide\u2014every interaction, every solution, every moment.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Why<span>\u00a0<\/span><\/span><span>You\u2019ll<\/span><span><span>\u00a0<\/span>Love Working with Us<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At Concentrix, you<span>\u00a0<\/span><\/span><span>won\u2019t<\/span><span><span>\u00a0<\/span>just answer questions \u2014<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Your Day-to-Day:\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Deliver exceptional customer support through phone, email, chat, and digital channels<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Provide pre- and post-sales guidance, ensuring every customer feels valued and understood<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Maintain<\/span><span><span>\u00a0<\/span>expert knowledge of products and collections<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Log and manage all interactions within our systems, meeting<span>\u00a0<\/span><\/span><span>SLA<\/span><span><span>\u00a0<\/span>and quality standards<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Escalate issues as needed to ensure seamless customer satisfaction<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Collaborate with Team Leaders, support teammates, and attend regular meetings<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Represent the brand spirit in every interaction \u2014 confident, elegant, and customer-obsessed<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>What You Bring to the Team:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- C2 German and advanced English skills<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Experience in customer service, ideally within a Contact Centre environment<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Strong communication<\/span><span><span>\u00a0<\/span>skills \u2014 written, verbal, warm, and professional<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Ability to build rapport quickly and show genuine empathy<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Organized, reliable, and able to prioritize in a fast-paced environment<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Able to navigate decisions with both customer needs and brand guidelines in mind<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Proactive, positive, and adaptable \u2014 a true \u201ccan-do\u201d mindset<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Passion for fashion, styling, and helping customers feel their best<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your<span>\u00a0<\/span><\/span><\/span><b><span>unique lifestyle:\u00a0\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full-time contract: <\/span>Rotative Mon-Sat 09:00h to 18:00h<\/span><\/p><\/div><div><p><span><span>- Salary <\/span><\/span> <span>19.623,94<span>\u00a0<\/span><\/span><span>&#43;<span>\u00a0<\/span><\/span><span>3.300 <\/span><span><span>euros gross\/year in bonus\u00a0\u00a0<\/span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Great office location in Barcelona\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full paid training on the company and the project<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>be working on\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Career development programs, specialized courses\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you<\/span><span>!\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At Concentrix, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/i><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span><span>\u00a0<\/span><\/span><\/p><p><span>R1729534<\/span><i><span>\u00a0<\/span><\/i><\/p><\/div>\",\"ats_external_id\":\"R1729534\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-11T14:06:20.518+02:00\",\"created_at\":\"2026-05-11T12:06:36.348+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"camila.borzone@concentrix.com\"},\"first_name\":\"Borzone Alvarez, Camila\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102982889\",\"wid\":\"6e36532b0e2f100dd0e80a6d8b800000\",\"descriptor\":\"Camila Borzone Alvarez (102982889)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2949\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372019\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service--German-speaking----onsite---TR05_R1729534\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service--German-speaking----onsite---TR05_R1729534\/apply\",\"job_requisition_id\":\"R1729534\"}],\"organizations\":[{\"wid\":\"4a22a60d670b1037ad465c41e8040000\",\"descriptor\":\"25929 - TRIUMPH INTERNATIONAL - 980009200\",\"reference_id\":\"980009200\",\"custom_reference_id\":\"980009200\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a169d615d1b103837f08ff8ca650000\",\"descriptor\":\"W100C4 Triumph EU Customer Service\",\"reference_id\":\"W100C4\",\"custom_reference_id\":\"W100C4\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"alena.dorsch@concentrix.com\"},\"first_name\":\"Alena Dorsch (103214302)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1729534\",\"wid\":\"ec545d175c2f1007118555102b7f0000\",\"descriptor\":\"Customer Service (German-speaking) - onsite - TR05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1604\",\"campaign_id\":\"491\",\"campaign_title\":\"Advisor II, B2B Sales R1729554\",\"campaign_type\":\"job_application\",\"job_title\":\"Global System Integrator (US market) - Hybrid HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Global System Integrator in Barcelona (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <span><b>Global System Integrator<\/b> <\/span><b> in Barcelona (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p>As a <span><b>Global System Integrator<\/b> <\/span> on our team, you will:<\/p><ul><li>Influences and supports large account sales teams to partner with GSIs for near-term revenue growth, while at the same time, develop joint relationships, initiatives and programs for long-term sustained account success.<\/li><li>Develops long term and short term business with the SI\/O (System Integrators\/ Outsourcers) and using the Alliance Account Plan as a means to document and communicate the plan.<\/li><li>Creates, fills-in and manages HP funnel for deals with partners and transform potential leads into joint sales activities.<\/li><li>Acts as the advocate for the SI\/O in HP and represents all GBUs (Global Business Unit) with SI\/O.<\/li><li>Manages the virtual team of HP representatives to ensure the pursuit and closure of global opportunities through the SI\/Os, and increase the funnel for HP.<\/li><\/ul><h3><\/h3><p><b>Your qualifications<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to build relationships and drive business growth will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great <b>match<\/b> if you:<\/p><ul><li>Have a bilingual or advanced level of English<\/li><li>Have experience working with Global System Integrators (GSIs), outsourcing partners, or large enterprise accounts<\/li><li>Have strong knowledge of IT outsourcing, system integration, managed services, and consulting environments<\/li><li>Have experience managing complex, multi-country transformation programs<\/li><li>Are skilled in enterprise sales and consultative face-to-face selling models<\/li><li>Have excellent communication, stakeholder management, and leadership skills<\/li><li>Are experienced in outcome-based selling and Everything-as-a-Service business models<\/li><li>Have strong project and program management capabilities<\/li><li>Are highly organized with strong governance, compliance, and operational discipline<\/li><li>Are proactive, strategic, and results-oriented<\/li><li>Have the ability to work cross-functionally in a global and virtual team environment<\/li><\/ul><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:<\/b><\/p><p>- Full-time permanent contract, 39 hours\/week: Monday to Friday <span>13:00 to 22:00 (US time zone)<\/span><\/p><p>- Salary package: <span>21, 600 euros gross \/year &#43; up to 7,400 <\/span> euros gross\/year in bonus and private medical insurance.<\/p><p>- Great office location in Barcelona with hybrid work model<\/p><p>- Full paid training about the company and the project you will be working on<\/p><p>- Career development program and specialized courses<\/p><p>- Opportunities for a career abroad through the International Mobility Program<\/p><h3><\/h3><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p>R1729554<\/p>\",\"ats_external_id\":\"R1729554\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T12:04:38.317+02:00\",\"created_at\":\"2026-05-11T12:06:35.467+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372597\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Global-System-Integrator--US-market----Hybrid-HE04_R1729554\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Global-System-Integrator--US-market----Hybrid-HE04_R1729554\/apply\",\"job_requisition_id\":\"R1729554\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pablojusto.duque@concentrix.com\"},\"first_name\":\"Pablo Justo Duque Fernandez Pinedo (102541477)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1729554\",\"wid\":\"a3e9d98603d01007137c3e3374aa0000\",\"descriptor\":\"Global System Integrator (US market) - Hybrid HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1697\",\"campaign_id\":\"915\",\"campaign_title\":\"GTM \/ AT \/ VIE \/ Stellantis\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) f\u00fcr f\u00fcr einen Automobilhersteller mit 4 Tagen Homeoffice\",\"street\":\"Floridsdorfer Hauptstra\u00dfe 1\",\"address\":\"Floridsdorfer Hauptstra\u00dfe 1\",\"city\":\"Wien\",\"state\":null,\"postal_code\":\"1210\",\"region\":\"Wien\",\"country\":\"Austria\",\"short_description\":\"Bewirb dich jetzt in Wien!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als&nbsp;<strong>Kundenbetreuer (m\/w\/d) f&uuml;r einen Automobilhersteller<\/strong> bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per Mail.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Zum n&auml;chstm&ouml;glichen Zeitpunkt | Vollzeit | Hybrid | Montag - Freitag von 09:00 - 18:00 Uhr, Samstag 10:00 - 16:00 | Deutsch | Inbound &amp; Outbound | 2.059,41&euro; brutto\/Monat | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren? Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Als<strong>&nbsp;<\/strong>Kundenberater (m\/w\/d) f&uuml;r einen Automobilhersteller in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong>&nbsp;und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per Telefon, Mail) mit den Kunden kommunizieren, um ein <strong>optimales Kundenerlebnis&nbsp;<\/strong>zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong>&nbsp;mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die Servicezeiten (Montag - Freitag von 09:00 - 18:00 Uhr, Samstag 10:00 - 16:00)<strong>&nbsp;abdecken<\/strong>&nbsp;kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wohnhaft in&nbsp;<strong>&Ouml;sterreich&nbsp;<\/strong>bist.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten&nbsp; -ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Wir bieten dir ein <strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an 4 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in&nbsp;<strong>Vollzeit&nbsp;<\/strong>(40 Std.\/Woche) bei uns durch!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Du bekommst ein monatliches Festgehalt von<strong> 2.059,41&euro;.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit&nbsp;<strong>25 Urlaubstagen <\/strong>und einem flexiblem Arbeitszeitkonto sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem<strong>&nbsp;intensivem (Vollzeit-)Training,<\/strong>&nbsp;das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>.&nbsp;Wir stellen dir von Anfang an&nbsp;einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 200&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Eine Vielzahl an&nbsp;<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten <\/strong>und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Wir sind ein global f&uuml;hrendes Technologie- und Serviceunternehmen, das die Marken der Zukunft antreibt. Wir unterst&uuml;tzen bekannte Marken &ndash; genau die, die du t&auml;glich nutzt &ndash; dabei, ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen zu verbessern, in &uuml;ber 70 L&auml;ndern.<br \/>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer +43 699 1 275 2572 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<br \/><\/span><br \/>Dein Ansprechpartner: Marc Haidinger<br \/><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p>Concentrix Austria GmbH<br \/>Floridsdorfer Hauptstra&szlig;e 1<br \/>1210 Wien<\/p>\\n<p>Internes Stellenk&uuml;rzel: <span data-olk-copy-source=\\\"MessageBody\\\">R1635879<\/span><\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0660 203 803 1.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Gem&auml;&szlig; &ouml;sterreichischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in &Ouml;sterreich verf&uuml;gen.<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"2287837036\",\"location\":\"Wien, Wien\",\"job_type\":\"part_time\",\"salary\":\"2059.41\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-11T12:29:44.226+02:00\",\"created_at\":\"2026-05-11T10:09:15.343+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MTU?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"464\",\"campaign_id\":\"4996\",\"campaign_title\":\"GTM - B\u0130NG\u00d6L\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - Bing\u00f6l\",\"street\":null,\"address\":null,\"city\":\"Bing\u00f6l\",\"state\":\"Bing\u00f6l\",\"postal_code\":null,\"region\":\"Bing\u00f6l\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"3941387116\",\"location\":\"Bing\u00f6l, Bing\u00f6l\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T16:02:41.201+03:00\",\"created_at\":\"2026-05-11T10:06:28.639+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTk2?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTk2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"tr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1782\",\"campaign_id\":\"638\",\"campaign_title\":\"Real Vida Seguros \/ Portuguese\/ BM \/ Porto \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistente de Apoio ao Cliente em Portugu\u00eas \u2013 Operador de Seguros\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Assistente de Apoio ao Cliente no Porto, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Assistente de Apoio ao Cliente, vais:<\/p>\\n<ul>\\n<li>Prestar apoio ao cliente atrav&eacute;s de diversos canais de contacto;<\/li>\\n<li>Gerir intera&ccedil;&otilde;es em canais escritos e por chamada com clareza;<\/li>\\n<li>Assegurar um atendimento profissional, emp&aacute;tico e eficiente;<\/li>\\n<li>Responder a pedidos, d&uacute;vidas e situa&ccedil;&otilde;es apresentadas pelos clientes;<\/li>\\n<li>Garantir uma experi&ecirc;ncia positiva e alinhada com os padr&otilde;es de qualidade definidos;<\/li>\\n<li>Adaptar a comunica&ccedil;&atilde;o ao contexto e &agrave; necessidade de cada cliente;<\/li>\\n<li>Assegurar rigor na informa&ccedil;&atilde;o partilhada;<\/li>\\n<li>Trabalhar em alinhamento com os objetivos da opera&ccedil;&atilde;o;<\/li>\\n<li>Cumprir procedimentos e pol&iacute;ticas internas;<\/li>\\n<li>Contribuir para os indicadores de desempenho e qualidade.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um n&iacute;vel elevado de Portugu&ecirc;s Europeu, tanto oral como escrito<\/li>\\n<li>Tens boas compet&ecirc;ncias inform&aacute;ticas e de escrita (MS Office)<\/li>\\n<li>Est&aacute;s &agrave; vontade com tecnologia e tens facilidade em aprender novas ferramentas<\/li>\\n<li>Consegues explicar conceitos de forma clara e objetiva<\/li>\\n<li>Experi&ecirc;ncia anterior em atendimento ao cliente &eacute; valorizada, mas n&atilde;o obrigat&oacute;ria<\/li>\\n<li>Tens disponibilidade para trabalhar em hor&aacute;rios rotativos<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de desempenho<\/li>\\n<li>Hor&aacute;rios de 2&ordf; a 6&ordf; das 9h &agrave;s 20h (rotativo)<\/li>\\n<li>Localiza&ccedil;&atilde;o central no Porto, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2114340984\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T13:00:58.879+01:00\",\"created_at\":\"2026-05-11T09:54:06.887+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mzg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"937\",\"campaign_id\":\"18550\",\"campaign_title\":\"Team Leader, Operations R1727051\",\"campaign_type\":\"job_application\",\"job_title\":\"Crypto Compliance Quality Control Supervisor - Financial Crime (Hybrid)\",\"street\":\"USA Jersey City - MooMoo Technologies 185 Hudson Street Suite 2600\",\"address\":\"USA Jersey City - MooMoo Technologies 185 Hudson Street Suite 2600\",\"city\":\"Jersey City\",\"state\":\"New Jersey\",\"postal_code\":\"07302\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Crypto Compliance Quality Control Supervisor will support and oversee financial crime compliance operations within a dynamic, high-growth crypto environment. This position will play a critical role in ensuring high-quality, scalable compliance operations while collaborating closely with an offshore delivery team. This is a client-facing, player-coach role responsible for managing day-to-day operations across transaction monitoring, screening, and Travel Rule workflows. The role will support hands-on casework and include program leadership focused on quality assurance, operational oversight, and stakeholder management. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><\/p><p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then a Crypto Compliance Quality Control Supervisor position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Crypto Compliance Quality Control Supervisor, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As a Crypto Compliance Quality Control Supervisor, you will:<\/p><p><b>Operational Leadership &amp; Oversight<\/b><\/p><ul><li>Oversee daily compliance operations across including transaction Monitoring, name and counterparty screening and travel rule validation workflows<\/li><li>Manage alert queues, case allocation, and workflow prioritization<\/li><li>Monitor SLA adherence, backlog, and case aging<\/li><li>Coordinate delivery across onshore and offshore teams<\/li><\/ul><p><b>Hands-On Case Support (Player-Coach)<\/b><\/p><ul><li>Perform initial alert reviews and complex investigations during onboarding and stabilization phases<\/li><li>Support escalations and provide decisioning across, transaction Monitoring alerts, screening matches and travel rule exceptions<\/li><li>Act as a subject matter expert across crypto investigations<\/li><\/ul><p><b>Quality Assurance &amp; Control<\/b><\/p><ul><li>Conduct quality reviews of investigative casework<\/li><li>Apply QA\/QC scoring methodologies aligned to regulatory expectations<\/li><li>Identify trends, root causes, and areas for improvement<\/li><li>Lead calibration sessions to ensure consistency across teams<\/li><\/ul><p><b>Client Engagement<\/b><\/p><ul><li>Serve as the primary day-to-day point of contact for the client<\/li><li>Manage escalations and communicate operational insights<\/li><li>Provide reporting on performance metrics, quality trends, and risks<\/li><li>Ensure alignment between client expectations and delivery execution<\/li><\/ul><p><b>Offshore Collaboration &amp; Workforce Management<\/b><\/p><ul><li>Partner closely with offshore delivery teams to ensure seamless operations<\/li><li>Support workforce planning, forecasting, and capacity management<\/li><li>Drive consistency in execution across global teams<\/li><li>Support onboarding, training, and knowledge transfer initiatives<\/li><\/ul><p><b>Continuous Improvement<\/b><\/p><ul><li>Identify and implement process improvements<\/li><li>Enhance operational efficiency, quality, and scalability<\/li><li>Support transition and expansion of new workstreams<\/li><\/ul><p><br \/>\u00a0<\/p><p><b>YOUR QUALIFICATIONS<\/b><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Crypto Compliance Quality Control Supervisor role include:<\/p><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li>5&#43; years of experience in financial crime compliance (FCC)<\/li><li>Strong experience in crypto compliance (required), including: Blockchain analytics investigations and Travel Rule compliance<\/li><li>Strong understanding of AML\/BSA regulatory frameworks<\/li><li>Experience leading or supervising compliance operations teams<\/li><li>Hands-on experience with transaction monitoring and investigations<\/li><li>Strong written and verbal communication skills<\/li><li>18 Years of age or older with a completed High School Diploma or GED required<\/li><li>Ability to work a hybrid weekly schedule including on site in person at 185 Hudson St Jersey City NJ, 07302 and Remote at home<\/li><li>Strong computer navigation skills and PC Knowledge\u00a0<\/li><li>Strong organizational skills with the ability to prioritize levels of urgency within an assigned case load\u00a0<\/li><li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li><li>Ability to work as a team member, as well as independently and collaboratively<\/li><li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/li><li>Strong leadership and team management skills<\/li><li>High attention to detail and quality standards<\/li><li>Strong analytical and investigative mindset<\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li>Experience with industry-standard tools such as: Actimize, Unit21, Chainalysis, Notabene<\/li><li>Prior experience in a client-facing role within a managed services or consulting environment or crypto firm.<\/li><li>BA\/BS degree or above preferred<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The salary for this position is $105,000 to 110,000 Annually, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: 5\/15\/26.<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE. <\/b><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1727051\",\"location\":\"Jersey City, New Jersey\",\"job_type\":\"full_time\",\"salary\":\"110000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-09T06:05:55.501+08:00\",\"created_at\":\"2026-05-09T06:04:49.980+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Jersey-City---MooMoo-Technologies-185-Hudson-Street-Suite-2600\/Crypto-Compliance-Quality-Control-Supervisor---Financial-Crime--Hybrid-_R1727051\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Jersey City\",\"state\":\"New Jersey\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"07302\",\"primary_location\":{\"id\":\"US-JER-CLIEN-01\",\"wid\":\"34be6d6f62c21003a81eb1ee8acb0000\",\"descriptor\":\"USA Jersey City - MooMoo Technologies 185 Hudson Street Suite 2600\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stephanie.fowler@concentrix.com\"},\"first_name\":\"Fowler, Stephanie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100804971\",\"wid\":\"60219339f7a01064a5e0e3cf36bc1428\",\"descriptor\":\"Stephanie Fowler (100804971)\"},{\"id\":\"101808013\",\"wid\":\"436e4c9e5b1b017e2e8ab60ed90ebdf4\",\"descriptor\":\"Miranda Maxson (101808013)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371808\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Jersey-City---MooMoo-Technologies-185-Hudson-Street-Suite-2600\/Crypto-Compliance-Quality-Control-Supervisor---Financial-Crime--Hybrid-_R1727051\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Jersey-City---MooMoo-Technologies-185-Hudson-Street-Suite-2600\/Crypto-Compliance-Quality-Control-Supervisor---Financial-Crime--Hybrid-_R1727051\/apply\",\"job_requisition_id\":\"R1727051\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"176409eb04701024ab01d970b9a50000\",\"descriptor\":\"W101NF MOOMOO\",\"reference_id\":\"W101NF\",\"custom_reference_id\":\"W101NF\",\"company_reference_id\":null},{\"wid\":\"52b7e1eef24c10240338603e06200000\",\"descriptor\":\"26605 - MOOMOO - 980010263\",\"reference_id\":\"980010263\",\"custom_reference_id\":\"980010263\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098019195090b1e3c061cc1\",\"descriptor\":\"(SITE) OPERATIONS INDIRECT\",\"reference_id\":\"OPERATION-INDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"susan.marshall@concentrix.com\"},\"first_name\":\"Susan Marshall (300104755)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727051\",\"wid\":\"2f49f16c3d9d100639485460c18f0000\",\"descriptor\":\"Crypto Compliance Quality Control Supervisor - Financial Crime (Hybrid)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"938\",\"campaign_id\":\"18547\",\"campaign_title\":\"Sr. Representative, WFM Real Time Management R1728912\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Representative, WFM Real Time Management - Bilingual\",\"street\":\"CRI San Jose - Jacks\",\"address\":\"CRI San Jose - Jacks\",\"city\":\"Pavas\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1728912\",\"location\":\"Pavas, San Jose\",\"job_type\":\"full_time\",\"salary\":\"15125.28\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-12T06:06:45.164+08:00\",\"created_at\":\"2026-05-09T04:04:50.771+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU0Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---Jacks\/Sr-Representative--WFM-Real-Time-Management---Bilingual_R1728912\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Real Time Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"Pavas\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-USEMB-01\",\"wid\":\"740544c0a47f01f539db9f8e1f113163\",\"descriptor\":\"CRI San Jose - Jacks\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"flavia.gonzalez@concentrix.com\"},\"first_name\":\"Gonzalez Perez, Flavia Nacely\"},\"categories\":[{\"descriptor\":\"CF Real Time Management\"}],\"recruiters\":[{\"id\":\"102589939\",\"wid\":\"da7d7d2449a210103b2cba5a17f60004\",\"descriptor\":\"Flavia Gonzalez Perez (102589939)\"},{\"id\":\"101272300\",\"wid\":\"d6fcd5729fc601e0e0c904469483c7bf\",\"descriptor\":\"Paola Zamora Chinchilla (101272300)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1704\",\"descriptor\":\"Sr. Representative, WFM Real Time Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372033\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---Jacks\/Sr-Representative--WFM-Real-Time-Management---Bilingual_R1728912\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---Jacks\/Sr-Representative--WFM-Real-Time-Management---Bilingual_R1728912\/apply\",\"job_requisition_id\":\"R1728912\"}],\"organizations\":[{\"wid\":\"f9af6d72609801d9e6c384593e065a3a\",\"descriptor\":\"W0624 - Nike - 990020624\",\"reference_id\":\"990020624\",\"custom_reference_id\":\"990020624\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"0c3f34fa8b02011a8a4d34adc6073ae9\",\"descriptor\":\"W0ZF6N Nike NA Voice - CR\",\"reference_id\":\"W0ZF6N\",\"custom_reference_id\":\"W0ZF6N\",\"company_reference_id\":null},{\"wid\":\"503f4017cfd71019bcb3c2d357470000\",\"descriptor\":\"COGS (SITE) WFM Non Billable Direct\",\"reference_id\":\"SITWFMNOBIL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"julian.solano@concentrix.com\"},\"first_name\":\"Julian Solano Carvajal (792932)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1728912\",\"wid\":\"e6d2937abaca10064b24eac7b4da0000\",\"descriptor\":\"Sr. Representative, WFM Real Time Management - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"939\",\"campaign_id\":\"18543\",\"campaign_title\":\"Specialist, Customer Acquisition R1726313\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"We are seeking a dynamic B2B Sales Representative to lead our team to success. In this role, you'll drive business targets, provide sales forecasts, and ensure data accuracy in our CRM. You'll also enable team productivity through strategic coaching, resolve challenges, and maintain strong client relationships. If you're ready to make a significant impact and thrive in a results-driven environment, we want to hear from you.\",\"long_description\":\"<p><b>You Have:<\/b><\/p><div><ul><li>1&#43; year proven work experience in customer service sales role OR 6&#43; months in B2B sales experience<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul><p><b>You will: <\/b><\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul><\/div>\",\"ats_external_id\":\"R1726313\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"3744800\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-05-09T06:04:52.227+08:00\",\"created_at\":\"2026-05-09T02:04:02.707+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1726313\/apply\",\"head_count\":\"15\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"103030738\",\"wid\":\"81e2248b9e64102a1f40902f7b130000\",\"descriptor\":\"Tatiana Castrillon Laverde (103030738)\"},{\"id\":\"102600268\",\"wid\":\"da7d7d2449a21010318dbda697490001\",\"descriptor\":\"Valentina Malo Suarez (102600268)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371823\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1726313\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1726313\/apply\",\"job_requisition_id\":\"R1726313\"}],\"organizations\":[{\"wid\":\"bef8dd4a788210016d8728d9c8a10000\",\"descriptor\":\"W0ZXWW MICROSOFT P_VDS BOG PRD\",\"reference_id\":\"W0ZXWW\",\"custom_reference_id\":\"W0ZXWW\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sarah.heredia@concentrix.com\"},\"first_name\":\"Sarah Heredia Jimenez (103119304)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726313\",\"wid\":\"f25cec4dd3d5100642743afc79770000\",\"descriptor\":\"Specialist, Customer Acquisition - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"940\",\"campaign_id\":\"18539\",\"campaign_title\":\"Sr. Consultant II, Total Rewards R1726877\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Consultant II, Total Rewards - Global\",\"street\":\"POL Work-at-Home\",\"address\":\"POL Work-at-Home\",\"city\":\"POL\",\"state\":\"Greater Poland\",\"postal_code\":\".\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"\",\"long_description\":\"<h2><span>Concentrix \u2013 Global Total Rewards Senior Consultant<\/span><\/h2><h3><span>Who We Are<\/span><\/h3><p><span>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><\/p><p><span>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><span>Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><br \/>\u00a0<\/p><h2><span>What You Will Do in This Role<\/span><\/h2><p><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/p><p><\/p><p><span>As a<span>\u00a0<\/span><\/span><b><span>Global Total Rewards Senior Consultant<\/span><\/b><span>, you will play a dual-core role:<\/span><\/p><p><\/p><p><b><span>1. Workday Total Rewards System Expertise (not configuration, but deep logic understanding)<\/span><\/b><\/p><ul><li><p><span>Lead global total rewards automation and enhancement initiatives in<span>\u00a0<\/span><\/span><b><span>Workday<\/span><\/b><span>, with a strong working knowledge of the<span>\u00a0<\/span><\/span><b><span>Compensation Advanced Module<\/span><\/b><span>, including compensation plans, eligibility rules, condition rules, approval flows, etc.<\/span><\/p><\/li><li><p><span>Act as the<span>\u00a0<\/span><\/span><b><span>bridge between Total Rewards and HRIS<\/span><\/b><span><span>\u00a0<\/span>\u2013 able to translate business requirements into system logic, identify what is feasible within Workday, and recommend scalable, clean solutions without needing to personally configure the system.<\/span><\/p><\/li><li><p><span>Drive improvements in how compensation processes (merit, bonus, equity, salary ranges development, market adjustments, promotions) are executed globally through Workday, ensuring data integrity, user experience, and operational efficiency.<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>2. Overall Total Rewards Strategy &amp; Program Design<\/span><\/b><\/p><ul><li><p><span>Understand market conditions and best practices, applying them to compensation philosophy, strategic plans, and organizational changes to ensure compensation policies and programs remain competitive and compliant.<\/span><\/p><\/li><li><p><span>Partner with stakeholders to develop and implement creative, proactive solutions across base pay, variable pay, recognition, and benefits (as part of total rewards).<\/span><\/p><\/li><li><p><span>Develop communication materials and lead training related to compensation programs as needed.<\/span><\/p><\/li><li><p><span>Serve as the Compensation Lead for certain global functions and large-scale projects across the organization.<\/span><\/p><\/li><li><p><span>Proactively monitor legislation, market trends, and technology advancements to recommend and execute improvements.<\/span><\/p><\/li><\/ul><h3><\/h3><h2><b><span>Your Qualifications<\/span><\/b><\/h2><p><span>We embrace game-changers from diverse backgrounds who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/p><p><b><span>Concentrix is a great match if you have:<\/span><\/b><\/p><ul><li><p><b><span>6&#43; years of experience in Total Rewards or HR \/ HRIS<\/span><\/b><span><span>\u00a0<\/span>(with strong focus on compensation and program design).<\/span><\/p><\/li><li><p><b><span>Deep working knowledge of Workday Compensation Advanced Module<\/span><\/b><span><span>\u00a0<\/span>\u2013 you understand how the system thinks how plans are structured, how eligibility and condition rules work, and what it takes to deliver a global compensation cycle flawlessly. You do not need to be a configurator, but you can partner effectively with HRIS.<\/span><\/p><\/li><li><p><span>Strong overall <b>Total Rewards foundation,<\/b> including compensation philosophy, market survey management, job evaluation, and program analysis.<\/span><\/p><\/li><li><p><span>Excellent communication skills, both written and verbal \u2013 able to present information clearly to internal and external stakeholders.<\/span><\/p><\/li><li><p><span>Advanced Microsoft Office and Excel skills.<\/span><\/p><\/li><li><p><span>Demonstrated ability to mentor and coach People Solution teams on compensation-related topics.<\/span><\/p><\/li><li><p><span>Demonstrated initiative, ownership, and a continuous improvement mindset.<\/span><\/p><\/li><li><p><span>Strong customer service disposition and professionalism<\/span><\/p><\/li><\/ul><p><\/p><p><span>\u200b<\/span><b><span>Preferred but not required:<\/span><\/b><\/p><ul><li><span>Master\u2019s Degree<\/span><\/li><li><span>Global compensation experience across multiple countries or regions<\/span><\/li><li><span>Experience with large-scale HRIS transformation or Workday enhancement projects<\/span><\/li><\/ul><h3><\/h3><h2><span>What\u2019s in It for You<\/span><\/h2><p><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/span><\/p><p><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/p><ul><li><p><span>Full-time indefinite contracts<\/span><\/p><\/li><li><p><span>Competitive salary and performance bonus<\/span><\/p><\/li><li><p><span>Possibility to work from home<\/span><\/p><\/li><li><p><span>Bring-a-friend (referral) bonus opportunities<\/span><\/p><\/li><li><p><span>Full paid training on the company and the project you&#39;ll be working on<\/span><\/p><\/li><li><p><span>Career development programs, specialized courses, and language classes<\/span><\/p><\/li><\/ul><h2><\/h2><h2><span>Power the Best Version of You!<\/span><\/h2><p><span>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><\/p><p><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><h3><\/h3><h2><span>Equal Opportunity Employer<\/span><\/h2><p><span>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/p><p><\/p><p><b><span>#LI-Remote<\/span><\/b><\/p>\",\"ats_external_id\":\"R1726877\",\"location\":\"POL, Greater Poland\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-05-15T00:05:35.295+08:00\",\"created_at\":\"2026-05-09T00:08:16.321+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODUzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Work-at-Home\/Sr-Consultant-II--Total-Rewards---Global_R1726877-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Total Rewards\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"ba3d0bd656f9101ac0b7ddb22d850000\",\"descriptor\":\"Marnix SAS\",\"reference_id\":\"WFR34\",\"organization_reference_id\":\"WFR34\"},\"location\":{\"city\":\"POL\",\"state\":\"Greater Poland\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"PL-WFH-INDCO-01\",\"wid\":\"740544c0a47f0124e9908b771f111556\",\"descriptor\":\"POL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF Total Rewards\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1001\",\"descriptor\":\"Sr. Consultant II, Total Rewards\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372517\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Work-at-Home\/Sr-Consultant-II--Total-Rewards---Global_R1726877-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Work-at-Home\/Sr-Consultant-II--Total-Rewards---Global_R1726877-1\/apply\",\"job_requisition_id\":\"R1726877\"}],\"organizations\":[{\"wid\":\"dea71e653384015ca2500252f418f691\",\"descriptor\":\"WZCF6 - Opexother - CRMHR\",\"reference_id\":\"CRMHR\",\"custom_reference_id\":\"CRMHR\",\"company_reference_id\":null},{\"wid\":\"ba3d0bd656f9101ac0b7ddb22d850000\",\"descriptor\":\"Marnix SAS\",\"reference_id\":\"WFR34\",\"custom_reference_id\":null,\"company_reference_id\":\"WFR34\"},{\"wid\":\"dea71e653384012788a4a028f518d3b6\",\"descriptor\":\"W0ZCF6 CRM OPEX HR\",\"reference_id\":\"W0ZCF6\",\"custom_reference_id\":\"W0ZCF6\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980108eda43d113c0673b9\",\"descriptor\":\"(CORP) COMPENSATION & BENEFITS\",\"reference_id\":\"CORPCOMPBEN\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kathy.wan@concentrix.com\"},\"first_name\":\"Kathy Wan \uff08\u4e07\u96e8\u83f2\uff09 (1064091)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1726877\",\"wid\":\"3483d6bd641310063ba49666135d0000\",\"descriptor\":\"Sr. Consultant II, Total Rewards - Global\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"941\",\"campaign_id\":\"18538\",\"campaign_title\":\"Consultant, Analytic Consulting (TCF) R1721891\",\"campaign_type\":\"job_application\",\"job_title\":\"Marketing Data Analyst\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<h2>JOB SUMMARY<\/h2><p><\/p><p>We are seeking a Marketing Data Analyst to support data-driven marketing initiatives by transforming complex datasets into actionable business insights. This role will work closely with clients and internal teams to analyze campaign performance, identify customer behavior trends, and develop presentations that clearly communicate findings and recommendations. The ideal candidate has hands-on experience with SQL or SAS, marketing analytics, and creating client-facing reports and PowerPoint presentations.<\/p><p><\/p><h2>Responsibilities<\/h2><p><\/p><p>\u2022 Develop analytical solutions and reporting strategies to support client marketing initiatives and business objectives<br \/>\u2022 Perform quantitative analysis, customer segmentation, predictive modeling, and campaign performance measurement using SQL, SAS, or similar tools<br \/>\u2022 Analyze large datasets from multiple sources to identify trends, insights, and opportunities for campaign optimization<br \/>\u2022 Create client-facing presentations in PowerPoint and translate analytical findings into clear business recommendations<br \/>\u2022 Partner with Program Management and IT teams to support data architecture analysis and improve marketing program effectiveness<\/p><p><\/p><h2>Qualifications<\/h2><p><\/p><p>\u2022 2&#43; years of experience in marketing analytics, business analytics, or data analysis roles<br \/>\u2022 Hands-on experience with SQL and\/or SAS for data extraction, analysis, and reporting<br \/>\u2022 Advanced proficiency in Microsoft Excel and PowerPoint, including development of executive-level presentations<br \/>\u2022 Experience with statistical analysis, regression modeling, segmentation, testing methodologies, and campaign measurement<br \/>\u2022 Experience with Salesforce, Einstein Analytics, Datorama, Snowflake, Oracle, or SQL Server is preferred<br \/>\u2022 Bachelor\u2019s degree in Analytics, Statistics, Marketing, Business, Computer Science, or a related field<\/p>\",\"ats_external_id\":\"R1721891\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"66664\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-13T00:04:24.415+08:00\",\"created_at\":\"2026-05-09T00:08:14.663+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODUzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Marketing-Data-Analyst_R1721891\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Analytic Consulting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"nancy.morales@concentrix.com\"},\"first_name\":\"Morales Paez, Nancy Araceli\"},\"categories\":[{\"descriptor\":\"CF Analytic Consulting\"}],\"recruiters\":[{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0381\",\"descriptor\":\"Consultant, Analytic Consulting (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372187\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Marketing-Data-Analyst_R1721891\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Marketing-Data-Analyst_R1721891\/apply\",\"job_requisition_id\":\"R1721891\"}],\"organizations\":[{\"wid\":\"f9af6d7260980104483f0a903f0625d9\",\"descriptor\":\"2271 - Eb - EB-PROJECTALLOC\",\"reference_id\":\"EB-PROJECTALLOC\",\"custom_reference_id\":\"EB-PROJECTALLOC\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"f9af6d726098013c68d482153c0613bc\",\"descriptor\":\"COGS (REGION) PMG ANALYTICS (DIRECT)\",\"reference_id\":\"MMSANALYTIC-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"df2f068c35b101570efa633f5010b315\",\"descriptor\":\"W0ZBNN Emerging Business Proj Alloc\",\"reference_id\":\"W0ZBNN\",\"custom_reference_id\":\"W0ZBNN\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jessica.roberts1@concentrix.com\"},\"first_name\":\"Jessica Roberts (401030)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1721891\",\"wid\":\"e6d2937abaca10063a145c8c5d020000\",\"descriptor\":\"Marketing Data Analyst\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>SPECIFIC RESPONSIBILITIES<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Develop analytical solutions that address client needs on an ongoing basis<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Serve as the subject matter expert on analytical solutions and data specifications when working with the client and Concentrix business units<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Execute quantitative analyses, predictive modeling, customer segmentation, experimental design, and detailed reporting to translate data into actionable insights<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Utilize the results of analysis to recommend ongoing, iterative corrections and improvements to marketing programs and campaigns<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Organize and analyze relevant data from multiple sources to identify trends, patterns, and exceptions and quickly develop hypotheses for further investigation and action<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Design and execute testing and measurement plans to improve campaign performance and achieve quantitative business objectives<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Understand the client\u2019s analytical needs and make recommendations in a way that is easy to digest and comprehend<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Work closely with the Program Management &amp; IT teams to deep dive into the data architecture, provide impactful insights and understanding of customer behavior, and optimize marketing programs within our client engagements<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Other duties as assigned.<\/p><p>Experience \/ Skill:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p>Strong analytical skills with a high capacity for simplifying advanced concepts<\/p><p>Must be comfortable developing presentations and working directly with the client<\/p><p>Minimum of 1&#43; years with SAS and MS Office Suite: Excel, Word, PowerPoint<\/p><p>Proficient with analytics concepts including the following: regression modeling, data mining, sampling, significance testing and experimental designs (test and control groups)<\/p><p>Experience conducting statistical analysis<\/p><p>Salesforce and Einstein Analytics experience preferred, Datorama a plus<\/p><p>Experience with SQL Server \/ Oracle \/ Snowflake preferred<\/p><p>Ability to travel 5% or potentially more<\/p><p>con este formato<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"942\",\"campaign_id\":\"18534\",\"campaign_title\":\"Director, Marketing Solutions R1728543\",\"campaign_type\":\"job_application\",\"job_title\":\"Director, Performance Marketing\",\"street\":\"USA OR Work-at-Home\",\"address\":\"USA OR Work-at-Home\",\"city\":\"USA\",\"state\":\"Oregon\",\"postal_code\":\"97301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Director, Account Management is a senior client and people leader responsible for driving long-term customer value, revenue growth, and partnership expansion across a portfolio of complex accounts. This role owns executive-level client relationships, sets account strategy, and leads high-performing account teams to deliver measurable business outcomes for both clients and the organization.\\nThe Director serves as the voice of the customer internally and the strategic steward of the account externally, ensuring alignment between client needs, operational delivery, and account growth.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><p><b>Client Leadership &amp; Growth<\/b><\/p><ul><li>Own executive-level relationships across major accounts, acting as the primary escalation point and trusted advisor<\/li><li>Develop and execute <b>multi-year account strategies<\/b> focused on retention, expansion, and value creation<\/li><li>Identify and convert <b>embedded and organic growth opportunities<\/b>, including upsell, cross-sell, and scope expansion<\/li><li>Lead contract negotiations, renewals, pricing discussions, and amendments to maximize long-term value<\/li><li>Proactively manage risk, anticipate client concerns, and drive resolution before issues escalate<\/li><\/ul><p><b>Financial &amp; Commercial Accountability<\/b><\/p><ul><li>Maintain full ownership of account financial performance, including revenue forecasting, margin optimization, and profitability<\/li><li>Partner with Finance and Operations to ensure predictable forecasting, strong pipeline hygiene, and operational efficiency<\/li><li>Monitor competitive dynamics and protect accounts from erosion through differentiated value and superior execution<\/li><\/ul><p><b>Team &amp; Organizational Leadership<\/b><\/p><ul><li>Lead, coach, and develop Account Management leaders and teams, fostering a culture of accountability, ownership, and continuous improvement<\/li><li>Set clear performance expectations tied to growth, customer outcomes, and client satisfaction<\/li><li>Enable team success through playbooks, best practices, and scalable processes<\/li><li>Champion diversity of thought, collaboration, and high employee engagement<\/li><\/ul><p><b>Strategy, Operations &amp; Cross-Functional Alignment<\/b><\/p><ul><li>Collaborate closely with Creative, Product, IT, Delivery, and Finance to achieve seamless, end-to-end client experiences<\/li><li>Ensure contractual commitments are translated into executable plans and successfully launched<\/li><li>Drive consistent communication standards with a \u201cno surprises\u201d mindset<\/li><li>Leverage data, CRM insights, and performance metrics to inform decisions and drive continuous improvement<\/li><li>Capture and scale intellectual capital, lessons learned, and client innovations across the organization<\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Bachelor\u2019s degree required (MBA or equivalent experience preferred)<\/li><li>10&#43; years of progressive experience in account management, customer success, or client leadership<\/li><li>10&#43; years leading complex, enterprise-level client relationships<\/li><li>Proven experience managing large contracts, renewals, and negotiations<\/li><li>Strong business acumen with experience in data-driven decision-making<\/li><li>Expertise in CRM platforms (example: Salesforce), forecasting, and performance management<\/li><li>Exceptional executive communication, storytelling, and influencing skills<\/li><\/ul><p><\/p><p><b>Core Competencies<\/b><\/p><ul><li>Strategic Account Leadership<\/li><li>Executive Presence &amp; Influence<\/li><li>Financial &amp; Commercial Acumen<\/li><li>People Leadership &amp; Talent Development<\/li><li>Cross-Functional Collaboration<\/li><li>Problem Solving &amp; Risk Management<\/li><li>Client-Centric Decision Making<\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p>The base salary range for this position is $148,500.00 - $165,000.00, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p><span>The position will be posted for 2 weeks from its posting date of May 12, 2026.<\/span><\/p><p><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>HERE<\/b><\/a><b>. <\/b><\/p>\",\"ats_external_id\":\"R1728543\",\"location\":\"USA, Oregon\",\"job_type\":\"full_time\",\"salary\":\"160000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-12T22:04:36.086+08:00\",\"created_at\":\"2026-05-08T22:05:39.997+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODUzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OR-Work-at-Home\/Director--Performance-Marketing_R1728543-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b89bed9076c10fc937\",\"descriptor\":\"Concentrix Services US, Inc.\",\"reference_id\":\"MCNUS\",\"organization_reference_id\":\"MCNUS\"},\"location\":{\"city\":\"USA\",\"state\":\"Oregon\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"97301\",\"primary_location\":{\"id\":\"US-WAH-OREGO-00\",\"wid\":\"b67da9176e3d1062f9ded123cc3ebe14\",\"descriptor\":\"USA OR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2350\",\"descriptor\":\"Director, Marketing Solutions\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372249\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OR-Work-at-Home\/Director--Performance-Marketing_R1728543-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OR-Work-at-Home\/Director--Performance-Marketing_R1728543-1\/apply\",\"job_requisition_id\":\"R1728543\"}],\"organizations\":[{\"wid\":\"d9dc4c0e0e5d10157249a726f4d30000\",\"descriptor\":\"W0ZVFU Corp_Pmg\",\"reference_id\":\"W0ZVFU\",\"custom_reference_id\":\"W0ZVFU\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01b89bed9076c10fc937\",\"descriptor\":\"Concentrix Services US, Inc.\",\"reference_id\":\"MCNUS\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNUS\"},{\"wid\":\"fbc7297fd1e610165c7fd9feecc70000\",\"descriptor\":\"(CORP) PMG OPERATIONS (INDIRECT)\",\"reference_id\":\"COPMGOPERATION\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"4d89d5ae65cd10156f9ffa298cb50000\",\"descriptor\":\"23391 - Opexother - CORPPMG\",\"reference_id\":\"CORPPMG\",\"custom_reference_id\":\"CORPPMG\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jessica.redlich@concentrix.com\"},\"first_name\":\"Jessica Redlich (008251)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1728543\",\"wid\":\"5f044c3b005d100637c8372184f70000\",\"descriptor\":\"Director, Performance Marketing\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"943\",\"campaign_id\":\"18525\",\"campaign_title\":\"Manager I, B2B Sales R1725050\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Manager (English - speaking) On-site MI02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Manager in Benalmadena (on-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p>As an<b> Sales Manager<\/b> on our team, you will:\u00a0 \u200b<\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><ul><li>Are bilingual or proficient in English\u00a0<\/li><li>Have 5&#43; years proven work experience in a sales role<\/li><li>Have a passion for customer experience and driving team results<\/li><li>Have experience in operations and strategy building<\/li><li>Have excellent Coaching history<\/li><li>Have a record of developing and retaining great employees<\/li><li>Have experience maximizing revenue through best practices<\/li><li>Have experience working with Salesforce.com or similar CRM<\/li><li>Have experience finding solutions as a manager<\/li><li>Have change Management skills<\/li><\/ul><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p>What\u2019s in it for you\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p><b>In this role, we offer benefits that help support your unique lifestyle:<\/b>\u00a0<\/p><p><\/p><ul><li>Full-time Spanish contract, we also help you with what you need to start working and living in Spain\u00a0<\/li><li>Salary package: Base salary of 29.000 euros gross\/year &#43; bonus up to 5.000 euros gross\/year &#43; private medical insurance\u00a0<\/li><li>Full paid training for the company and the products you will be working on \u00a0<\/li><li>A modern centrally placed office in Benalmadena, right next to the beach area \u00a0<br \/>\u00a0<\/li><\/ul><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1725050 \u00a0\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1725050\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2500\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-13T16:03:56.902+08:00\",\"created_at\":\"2026-05-08T20:09:28.518+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODUyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Manager--English---speaking--On-site-MI02_R1725050\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"nelia.serena@concentrix.com\"},\"first_name\":\"Carrasco Serena, Nelia\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102542078\",\"wid\":\"da7d7d2449a21010333141f280580003\",\"descriptor\":\"Nelia Carrasco Serena (102542078)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3100\",\"descriptor\":\"Manager I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372292\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Manager--English---speaking--On-site-MI02_R1725050\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Manager--English---speaking--On-site-MI02_R1725050\/apply\",\"job_requisition_id\":\"R1725050\"}],\"organizations\":[{\"wid\":\"850de5d8be9710016d1ee83aab0c0000\",\"descriptor\":\"W0ZXWY MICROSOFT P_ISV AGP PRD\",\"reference_id\":\"W0ZXWY\",\"custom_reference_id\":\"W0ZXWY\",\"company_reference_id\":null},{\"wid\":\"b4e5b63f5235101ef25c4e9168790000\",\"descriptor\":\"20129 - Microsoft - WHSBTSPAIN244\",\"reference_id\":\"WHSBTSPAIN244\",\"custom_reference_id\":\"WHSBTSPAIN244\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"eleanor.rosier@concentrix.com\"},\"first_name\":\"Eleanor Catherine Gail Rosier (102539400)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725050\",\"wid\":\"3483d6bd641310062f1c67f6fee00000\",\"descriptor\":\"Sales Manager (English - speaking) On-site MI02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"944\",\"campaign_id\":\"18523\",\"campaign_title\":\"Associate, Workplace Health &amp; Safety R1727264\",\"campaign_type\":\"job_application\",\"job_title\":\"Workplace Health & Safety Specialist\",\"street\":\"POL Szczecin Concentrix CVG International Sp. z o.o.\",\"address\":\"POL Szczecin Concentrix CVG International Sp. z o.o.\",\"city\":\"Szczecin\",\"state\":\"West Pomeranian\",\"postal_code\":\"70-225\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"We are looking for a proactive and detail-oriented Health & Safety Specialist for a part-time position to join our team in Szczecin. In this role, you will play a key part in creating and maintaining a safe, compliant, and healthy working environment for our employees. If you are passionate about workplace safety, risk prevention, and building a strong safety culture, we would be happy to hear from you.\",\"long_description\":\"<p><\/p><p><b>&#x1f511;<\/b> <b>Key Responsibilities<\/b><\/p><ul><li><b>Compliance &amp; Auditing:<\/b> Monitoring safety performance, conducting internal audits, and ensuring compliance with local Polish H&amp;S regulations and corporate standards.<\/li><li><b>Risk Management:<\/b> Identifying hazards, conducting workplace risk assessments, and developing preventative actions to reduce incidents and occupational illnesses.<\/li><li><b>Training &amp; Onboarding:<\/b> Delivering mandatory initial and periodic OHS trainings (in-person or online) and maintaining training records.<\/li><li><b>Incident Investigation:<\/b> Investigating accidents at work and near-misses, preparing required documentation, and implementing corrective actions.<\/li><li><b>Documentation &amp; Reporting:<\/b> Managing H&amp;S records, PPE inventory, and issuing referrals for occupational medical examinations.<\/li><li><b>Safety Culture:<\/b> Promoting a preventive health and safety culture, advising management on safety measures, and collaborating with external authorities.<\/li><\/ul><p><\/p><p><b>&#x1f464;<\/b> <b>Candidate Profile:<\/b><\/p><ul><li><b>Experience:<\/b> &#43;1 year of experience in a similar role (HSE\/OHS) within a production or corporate environment.<\/li><li><b>Education:<\/b> A university degree or post-graduate studies in Occupational Health and Safety (H&amp;S\/OHS) is nice to have.<\/li><li><b>Knowledge:<\/b> Strong knowledge of <b>Polish labor law (<i>Kodeks pracy<\/i>)<\/b> regarding safety and <b>ISO 45001 standards.<\/b><\/li><li><b>Languages:<\/b> Fluent <b>Polish (native)<\/b> and good <b>English (B2)<\/b> for reporting in international companies.<\/li><li><b>Skills:<\/b> Ability to work in a team, strong communication skills, and proficiency in MS Office (Team, Outlook, SherePoint etc.).<\/li><li><b>Availability<\/b>: Availability to work from our office in <b>Szczecin.<\/b><\/li><\/ul><p>\u200b<\/p><p>&#x1f4b0;\ufe0f <b>What We Offer<\/b><\/p><ul><li>Comprehensive benefits package, including access to\u00a0<b>MyBenefit\u00a0<\/b>system, private healthcare (<b>Luxmed<\/b>), and life insurance.<\/li><li>Access to e-learning platforms.<\/li><li>Employee Assistance Program (psychological, managerial, legal, and financial counselling).<\/li><li>Free language classes.<\/li><li>Interesting events, contests, lotteries, and much more.<\/li><li>Stable full-time employment based on an employment contract.<\/li><\/ul>\",\"ats_external_id\":\"R1727264\",\"location\":\"Szczecin, West Pomeranian\",\"job_type\":\"part_time\",\"salary\":\"2500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-05-12T20:07:20.460+08:00\",\"created_at\":\"2026-05-08T20:09:27.271+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODUyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Szczecin-Concentrix-CVG-International-Sp-z-oo\/Workplace-Health---Safety-Specialist_R1727264\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"organization_reference_id\":\"YPL01\"},\"location\":{\"city\":\"Szczecin\",\"state\":\"West Pomeranian\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\"70-225\",\"primary_location\":{\"id\":\"PL-SZC-BRAMA-01\",\"wid\":\"128355cf49160190f14d2c792f6b54bd\",\"descriptor\":\"POL Szczecin Concentrix CVG International Sp. z o.o.\"}},\"languages\":[\"Polish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"natalia.zajac@concentrix.com\"},\"first_name\":\"Zaj\u0105c, Natalia\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"102971789\",\"wid\":\"9ce2d10d67b3100b771c3924feee0000\",\"descriptor\":\"Natalia Zaj\u0105c (102971789)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC1125\",\"descriptor\":\"Associate, Workplace Health & Safety\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371986\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Szczecin-Concentrix-CVG-International-Sp-z-oo\/Workplace-Health---Safety-Specialist_R1727264\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Szczecin-Concentrix-CVG-International-Sp-z-oo\/Workplace-Health---Safety-Specialist_R1727264\/apply\",\"job_requisition_id\":\"R1727264\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"custom_reference_id\":null,\"company_reference_id\":\"YPL01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"artur.stachowiak@concentrix.com\"},\"first_name\":\"Artur Stachowiak (96038)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1727264\",\"wid\":\"68db54a6286110062d19e2f22dac0000\",\"descriptor\":\"Workplace Health & Safety Specialist\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"180\",\"campaign_id\":\"781\",\"campaign_title\":\"B2B LG \/ English\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\" Junior Web Production Lead \",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">The Junior Web Production Lead will be acting as a single point of contact for our client's clients. He\/she will coordinate various internal and external stakeholders to achieve on-time content publishing on client`s web site, providing high quality and in accordance with client`s brand design guidelines and general web standards. &nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&nbsp;So what's the role all about?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Take ownership of specific project(s) &ndash; monitor and maintain targets (e.g., on time registration, first time acceptance, data quality etc.).&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responsible for the overall project healthiness, including relationship with Client`s representatives.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Establish and maintain long-term relationship with Client.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage Client`s expectations, negotiate reasonable targets acceptable to all stakeholders.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Take ownership of the assigned project (s), predict potential issues and prevent them. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Coordinate virtual teams spread across the globe to achieve commitments.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Take personal responsibility to understand and comply with all company and client business controls requirements and policies.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adheres to all Health and Safety regulations, internal Concentrix, IT and local policies and procedures&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Understands and apply Business Controls, data privacy and security guidelines\/regulations. Maintain Workstation Security at any time.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Performs additional tasks according to business needs&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You are the one we&rsquo;re looking for if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in working with customers face-to-face or on the phone.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in a multinational environment&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">University degree&nbsp;<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent knowledge of English, both written and verbal&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good knowledge of second European language.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent knowledge and usage of MS Office applications<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrate resilience and ability to work on own initiative<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong multitasking, time management, and organizational skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent presentation and interpersonal skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Knowledge in CMS and Jira\/Confluence is an advantage.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with standard working hours Monday &ndash; Friday<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>In winter 16:00-00:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">In summer 17:00-01:00<\/li>\\n<\/ul>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fully remote from anywhere in Bulgaria<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><br \/>That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!<br \/><br \/>We&rsquo;re looking forward to meeting you!<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p><em>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/em><\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"2307382663\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"1500\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-12T02:59:01.986+03:00\",\"created_at\":\"2026-05-08T18:23:56.247+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1605\",\"campaign_id\":\"489\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1729288\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Spanish-speaking) - On-site - Automotive Industry JL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative in Barcelona (on-site)\",\"long_description\":\"<p><strong>Experience the power of a game-changing career&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as an<strong> Inside Sales Representative in Barcelona (on-site),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As an <strong>Inside Sales Representative<\/strong> on our team, you will:&nbsp;&nbsp;<\/p>\\n<p>- Lead structured follow-up and support calls with prospective customers after they&rsquo;ve expressed interest in a product&nbsp;<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction&nbsp;<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences&nbsp;<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams&nbsp;<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects&nbsp;<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;&nbsp;<\/p>\\n<p>- Are bilingual or proficient in Spanish and advanced in English<br \/>- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies&nbsp;<br \/>- Bring experience in customer service or sales &mdash; ideally within the automotive or luxury sectors&nbsp;<br \/>- Communicate clearly and confidently, especially with executive-level or high-end clientele&nbsp;<br \/>- Demonstrate a strong interest in the automotive industry and premium products&nbsp;<br \/>- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers&nbsp;<br \/>- Are comfortable following a detailed, scripted call approach and submitting written reports post-interaction.&nbsp;<br \/>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your <strong>unique lifestyle:&nbsp;<\/strong><\/p>\\n<p>- Full-time 39 hours\/week permanent contract: Rotative from Monday - Saturday, between 09:00 - 20:00<br \/>- Base salary of 19.623 euros gross\/year + up to 3,000 euros gross\/year in bonus + private medical insurance<br \/>- Central location in Barcelona &nbsp;<br \/>- Full paid training on the company and the project you'll be working on &nbsp;<br \/>- Career development programs, specialized courses&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;&nbsp;<\/em><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.&nbsp;<\/em><br \/>&nbsp;R1729288<\/p>\",\"ats_external_id\":\"R1729288\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T10:22:40.486+02:00\",\"created_at\":\"2026-05-08T18:08:21.300+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372378\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--Spanish-speaking----On-site---Automotive-Industry-JL01_R1729288\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--Spanish-speaking----On-site---Automotive-Industry-JL01_R1729288\/apply\",\"job_requisition_id\":\"R1729288\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"e3cc50f741c0102ecda7c00572e30000\",\"descriptor\":\"24541 - Jaguar Landrover - 980006608\",\"reference_id\":\"980006608\",\"custom_reference_id\":\"980006608\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"11162efd04e61035a8984b01f5cc0000\",\"descriptor\":\"W0ZXLE Jaguar Land Rover Emea\",\"reference_id\":\"W0ZXLE\",\"custom_reference_id\":\"W0ZXLE\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"elisabetta.zucca@concentrix.com\"},\"first_name\":\"Elisabetta Zucca (102538367)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1729288\",\"wid\":\"e6f0d96f621210063b5732f381740000\",\"descriptor\":\"Inside Sales Representative (Spanish-speaking) - On-site - Automotive Industry JL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1606\",\"campaign_id\":\"487\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1729286\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (French-speaking) - On-site - Automotive Industry JL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative in Barcelona (on-site)\",\"long_description\":\"<div>\\n<p><strong>Experience the power of a game-changing career&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If you&rsquo;re looking to grow and be inspired, as an <strong>Inside Sales Representative<\/strong> in <strong>Barcelona (on-site<\/strong>), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As an <strong>Inside Sales Representative<\/strong> on our team, you will:&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Lead structured follow-up and support calls with prospective customers after they&rsquo;ve expressed interest in a product&nbsp;<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction&nbsp;<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences&nbsp;<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams&nbsp;<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects&nbsp;<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is a great match if you:&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>- Are bilingual or proficient in French and English<br \/>- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies&nbsp;<br \/>- Bring experience in customer service or sales &mdash; ideally within the automotive or luxury sectors&nbsp;<br \/>- Communicate clearly and confidently, especially with executive-level or high-end clientele&nbsp;<br \/>- Demonstrate a strong interest in the automotive industry and premium products&nbsp;<br \/>- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers&nbsp;<br \/>- Are comfortable following a detailed, scripted call approach and submitting written reports post-interaction.&nbsp;<br \/>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s in it for you&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full-time 39 hours\/week, permanent contract: rotative between Monday - Saturday 09.00 - 20.00<br \/>- Salary 19.623,94 euros gross\/year + up to 3.000 euros gross\/year in bonus + private medical insurance<br \/>- Central location in Barcelona &nbsp;<br \/>- Full paid training on the company and the project you'll be working on &nbsp;<br \/>- Career development programs, specialized courses&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Experience the best version of you!&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;&nbsp;<\/em><\/p>\\n<\/div>\\n<div>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.&nbsp;<\/em><\/p>\\n<p>&nbsp;R1729286<\/p>\\n<\/div>\",\"ats_external_id\":\"R1729286\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-13T13:31:08.952+02:00\",\"created_at\":\"2026-05-08T18:08:20.644+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"aileen.albayalde@concentrix.com\"},\"first_name\":\"Albayalde, Aileen Jill\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102542229\",\"wid\":\"da7d7d2449a21010333022fc37780004\",\"descriptor\":\"Aileen Jill Albayalde (102542229)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372286\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--French-speaking----On-site---Automotive-Industry-JL01_R1729286\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--French-speaking----On-site---Automotive-Industry-JL01_R1729286\/apply\",\"job_requisition_id\":\"R1729286\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"e3cc50f741c0102ecda7c00572e30000\",\"descriptor\":\"24541 - Jaguar Landrover - 980006608\",\"reference_id\":\"980006608\",\"custom_reference_id\":\"980006608\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"11162efd04e61035a8984b01f5cc0000\",\"descriptor\":\"W0ZXLE Jaguar Land Rover Emea\",\"reference_id\":\"W0ZXLE\",\"custom_reference_id\":\"W0ZXLE\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"matthias.desomer@concentrix.com\"},\"first_name\":\"Matthias Xavier Pierre Desomer (103439060)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1729286\",\"wid\":\"245d75e398f510063b111efddd120000\",\"descriptor\":\"Inside Sales Representative (French-speaking) - On-site - Automotive Industry JL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1607\",\"campaign_id\":\"486\",\"campaign_title\":\"Advisor I, Technical Support - Bilingual R1729271\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Soporte Multicanal - Mercado Valenciano \u2013 Presencial LL01\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia \",\"country\":\"Spain\",\"short_description\":\"Gestor telef\u00f3nico y ventas\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Experimenta una carrera que redefine reglas del juego<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&iquest;Listo para dar el siguiente gran paso? Somos el l&iacute;der mundial en tecnolog&iacute;a y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas &mdash;las que utilizas d&iacute;a a d&iacute;a&mdash; a mejorar sus negocios con tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Si buscas crecer, como <strong>Agente de Soporte Multicanal<\/strong>&nbsp;<strong> en Valencia (presencial)<\/strong>, formar&aacute;s parte de nuestro equipo innovador, impulsando marcas l&iacute;deres en sectores como tecnolog&iacute;a, finanzas, viajes, moda, sanidad y mucho m&aacute;s.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Como<strong> Agente de Soporte Multicanal,<\/strong> deber&aacute;s:<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<ul>\\n<li>Atender consultas y resolver incidencias relacionadas con pedidos (retrasos, errores, devoluciones).<\/li>\\n<li>Gestionar desistimientos dentro del plazo legal de 14 d&iacute;as, asegurando cumplimiento normativo.<\/li>\\n<li>Detectar y resolver incidencias t&eacute;cnicas en la web (errores de navegaci&oacute;n, fallos en el proceso de compra).<\/li>\\n<li>Asesorar al cliente sobre productos LG, destacando beneficios, compatibilidades y promociones.<\/li>\\n<li>Informar sobre promociones activas en la web y resolver dudas sobre condiciones y vigencia.<\/li>\\n<li>Registrar cada interacci&oacute;n en los sistemas internos de gesti&oacute;n (CRM).<\/li>\\n<li>Escalar casos complejos al L2&nbsp; cuando sea necesario.<\/li>\\n<li>Mantener una comunicaci&oacute;n clara, emp&aacute;tica y profesional en todos los canales.<\/li>\\n<li>Tener un conocimiento de los procesos establecidos por la marca y aplicarlos seg&uacute;n corresponda.<\/li>\\n<li>Aplicar cualquier modificaci&oacute;n o implementaci&oacute;n de proceso notificada por las diferentes v&iacute;as (mail, teams, reuniones, etc)<\/li>\\n<li>Registro de todas las interacciones en el CRM del cliente, as&iacute; como la revisi&oacute;n del hist&oacute;rico, para as&iacute; crear y mantener registros precisos,<\/li>\\n<li>Asistir a formaciones, reuniones y asimilar toda la informaci&oacute;n que se de en los diferentes eventos.&nbsp;<\/li>\\n<li>Acceso y manejo a cualquier herramienta para el desempe&ntilde;o de su rol y otras cuestiones relacionadas con la compa&ntilde;&iacute;a.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Tus competencias<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego: personas de or&iacute;genes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem&aacute;s e ir un paso m&aacute;s all&aacute; del WOW para nuestros clientes encajar&aacute; perfectamente con lo que hacemos.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Formaremos un buen equipo si t&uacute; tienes:<\/p>\\n<ul>\\n<li>Nivel biling&uuml;e de castellano y valenciano o catal&aacute;n &nbsp;<\/li>\\n<li>Buena comunicaci&oacute;n verbal y escrita&nbsp;<\/li>\\n<li>Educaci&oacute;n secundaria obligatoria (ESO) o equivalente.<\/li>\\n<li>Se valorar&aacute; formaci&oacute;n en atenci&oacute;n al cliente, ventas o comercio electr&oacute;nico.<\/li>\\n<li>M&iacute;nimo 1 a&ntilde;o en atenci&oacute;n al cliente multicanal.<\/li>\\n<li>Experiencia previa con productos tecnol&oacute;gicos o electr&oacute;nicos.<\/li>\\n<li>Capacidad para gestionar m&uacute;ltiples tareas y canales simult&aacute;neamente.<\/li>\\n<li>Orientaci&oacute;n al cliente y resoluci&oacute;n de problemas.<\/li>\\n<li>Conocimiento b&aacute;sico de herramientas CRM y plataformas de e-commerce.<\/li>\\n<li>Manejo avanzado de ordenador<\/li>\\n<li>Empat&iacute;a y escucha activa<\/li>\\n<li>Resoluci&oacute;n eficaz de problemas<\/li>\\n<li>Trabajo en equipo<\/li>\\n<li>Adaptabilidad a cambios y nuevas herramientas<\/li>\\n<li>Proactividad y orientaci&oacute;n a resultados<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&iquest;No cumples todos los requisitos?<\/p>\\n<p>&nbsp;<\/p>\\n<p>Nos dedicamos a crear un entorno de trabajo diverso, inclusivo y aut&eacute;ntico donde todos puedan aprender y desarrollarse. Si crees que no cumples con todos los requisitos, te animamos a postularte. Haremos todo lo posible por encontrar el puesto adecuado para ti, ahora o en el futuro.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo que ofrecemos<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Contrato de 30h con horario rotativo de Lunes a Viernes entre 12.00 - 20.00<\/li>\\n<li>Oficina en excelente ubicaci&oacute;n en Valencia&nbsp;<\/li>\\n<li>Salario: 13,886 &euro; brutos + hasta 1,208 &euro; brutos en bonus anual&nbsp;<\/li>\\n<li>Bonificaci&oacute;n por recomendaci&oacute;n&nbsp;<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto&nbsp;<\/li>\\n<li>Programa de desarrollo profesional y cursos especializados&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experimenta tu mejor versi&oacute;n<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes tambi&eacute;n lo hacen.<\/p>\\n<p>Si esto suena como el siguiente paso en tu carrera, queremos saber de ti. Aplica hoy mismo y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo consideran a Concentrix su empleador preferido.<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Ofrecemos igualdad de oportunidades de empleo<\/em><\/p>\\n<p><em>Nos comprometemos a ofrecer igualdad de oportunidades laborales y un entorno libre de discriminaci&oacute;n y acoso. Todas nuestras decisiones de contrataci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones personales, sin importar identidad de g&eacute;nero, edad, religi&oacute;n, origen &eacute;tnico, situaci&oacute;n familiar o cualquier otra condici&oacute;n protegida por la legislaci&oacute;n aplicable.<\/em><\/p>\\n<p>R1729271<\/p>\",\"ats_external_id\":\"R1729271\",\"location\":\"Valencia, Valencia \",\"job_type\":\"part_time\",\"salary\":\"1157.17\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-13T14:07:32.880+02:00\",\"created_at\":\"2026-05-08T16:05:43.698+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"camila.borzone@concentrix.com\"},\"first_name\":\"Borzone Alvarez, Camila\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102982889\",\"wid\":\"6e36532b0e2f100dd0e80a6d8b800000\",\"descriptor\":\"Camila Borzone Alvarez (102982889)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC2945\",\"descriptor\":\"Advisor I, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372321\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Agente-de-Soporte-Multicanal---Mercado-Valenciano---Presencial-LL01_R1729271\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Agente-de-Soporte-Multicanal---Mercado-Valenciano---Presencial-LL01_R1729271\/apply\",\"job_requisition_id\":\"R1729271\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"35ad68c732c0101fc7de09b724630000\",\"descriptor\":\"20215 - Lgcorp - WHSBTSPAIN34\",\"reference_id\":\"WHSBTSPAIN34\",\"custom_reference_id\":\"WHSBTSPAIN34\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"c30e7f616c5d101fc9b0d350eded0000\",\"descriptor\":\"W0ZNTU P_Sbt_Spain_Lg\",\"reference_id\":\"W0ZNTU\",\"custom_reference_id\":\"W0ZNTU\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"cristina.flores@concentrix.com\"},\"first_name\":\"Cristina Flores (102538697)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1729271\",\"wid\":\"245d75e398f5100636d5eacfc8d40000\",\"descriptor\":\"Agente de Soporte Multicanal - Mercado Valenciano \u2013 Presencial LL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1783\",\"campaign_id\":\"623\",\"campaign_title\":\"EasyJet Core \/ Portuguese \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Portuguese-speaking) - Airline Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative&nbsp;in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Be in charge of booking management (altering, canceling, or creating new reservations)<\/li>\\n<li>Assist clients via inbound\/outbound calls and email<\/li>\\n<li>Help the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility)<\/li>\\n<li>Deal with claims (strikes, lateness, Cancelation etc.)<\/li>\\n<li>Give real-time, accurate information that empowers the customer to make decisions.<\/li>\\n<li>Go beyond the customer's service expectations so they will remember and share their great experience.<\/li>\\n<li>Listen to the customer's unique situation and acknowledge their needs.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of European Portuguese (C2) and fluent in English (B2)<\/li>\\n<li>Have excellent communication skills coupled with empathy and team spirit<\/li>\\n<li>Have previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential)<\/li>\\n<li>Have previous experience in Customer Service or as a tourism\/travel representative<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3066967538\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T14:57:31.043+01:00\",\"created_at\":\"2026-05-08T14:23:49.223+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1608\",\"campaign_id\":\"485\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1729203\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Sales Representative (English-speaking) \u2013 On-site - Fashion Industry MX02 - Temporary\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Sales Representative (English) - On-site - MX02 - Temporary\",\"long_description\":\"<p><b>Fashion Support Consultant (English-speaking) - On-site- MX02<\/b>\u00a0<b>Temporary<\/b><\/p><p><\/p><p><b>Experience the power of a game - changing career<\/b>\u00a0<\/p><p>Are you looking for\u00a0what\u2019s\u00a0next?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a\u00a0<b>Fashion Support Consultant\u00a0in Barcelona (on-site),<\/b>\u00a0you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in\u00a0fashion.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p>We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed. At Concentrix,\u00a0there\u2019s\u00a0a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!\u00a0That\u2019s\u00a0why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career\u00a0you\u2019ve\u00a0always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p>As a\u00a0<b>Fashion Support Consultant<\/b>\u00a0on our team, you will:\u00a0<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA.\u00a0<\/p><p>-\u00a0Maintain\u00a0service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers.\u00a0<\/p><p>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/p><p>-\u00a0Understand and\u00a0comply with\u00a0administrative duties\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>We embrace our\u00a0game-changers\u00a0with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are proficient or bilingual in English<\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p>- Have Working knowledge of IT Platform, equipment, and applications such as Windows\/MS Office\u00a0<\/p><p><\/p><p>It will be a plus if you have:\u00a0<\/p><p>-\u00a0Sales experience\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you feel you\u00a0don\u2019t\u00a0check every box, we encourage you to apply anyway.\u00a0We&#39;ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you<\/b>\u00a0<\/p><p>In this role, we offer benefits that help you support your unique lifestyle:\u00a0<\/p><p>- Full-time 39 hours\/week:\u00a0<span>Part-Time-20h Temporary contract until 30-10-26-<\/span><\/p><p>- Salary: <span>10.063,07 euros gross\/year &#43;615 euros in Bonus gross per year.<\/span><\/p><p>-\u00a0Good\u00a0location\u00a0in\u00a0Barcelona<\/p><p>- Bring-a-friend (referral) bonus opportunities\u00a0<\/p><p>- Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0<\/p><p>- Career development programs, specialized courses,\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d<b>\u00a0<\/b>\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer<\/b>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1729203<\/span><\/p>\",\"ats_external_id\":\"R1729203\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"part_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T01:59:11.914+02:00\",\"created_at\":\"2026-05-08T14:09:34.637+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372183\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Sales-Representative--English-speaking----On-site---Fashion-Industry-MX02---Temporary_R1729203\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Sales-Representative--English-speaking----On-site---Fashion-Industry-MX02---Temporary_R1729203\/apply\",\"job_requisition_id\":\"R1729203\"}],\"organizations\":[{\"wid\":\"762a036300cf101eef7a8c667a460000\",\"descriptor\":\"20025 - Maxmara - WHSBTSPAIN150\",\"reference_id\":\"WHSBTSPAIN150\",\"custom_reference_id\":\"WHSBTSPAIN150\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"35ad68c732c0101fc4fa4eef9b8b0000\",\"descriptor\":\"W0ZOUL P_Sbt_Spain_Maxmara\",\"reference_id\":\"W0ZOUL\",\"custom_reference_id\":\"W0ZOUL\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"carolina.barbosa@concentrix.com\"},\"first_name\":\"Carolina Barbosa (102539317)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1729203\",\"wid\":\"e6f0d96f621210062d03dc9843da0000\",\"descriptor\":\"Customer Service Sales Representative (English-speaking) \u2013 On-site - Fashion Industry MX02 - Temporary\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"945\",\"campaign_id\":\"18493\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1728177\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Engineer\",\"street\":\"AUS Melbourne - 276 Flinders Street Level 7\",\"address\":\"AUS Melbourne - 276 Flinders Street Level 7\",\"city\":\"Melbourne\",\"state\":\"Victoria\",\"postal_code\":\"3000\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix Catalyst is looking for a Cloud Solution Engineer to join the ANZ DevOps team. We are an AWS Partner, Network Advanced Tier Consulting Partner, and one of the most recognised specialist enterprise mobility companies in the world.<\/p><p><\/p><p>We take our client\u2019s visions from concept to release in as little as a few months and often work together to evolve products for years. We\u2019re spread across 10 locations around the world and are now expanding our DevOps team at a global level.<\/p><p><\/p><p>You\u2019ll work with talented and passionate people, who love what they do, in an informal, yet high-energy office with lots of opportunities to learn and grow. So, if you love technology, have a passion for innovation, and thrive in a team-based environment then read on...<\/p><h2><\/h2><h2>Tell me more!<\/h2><p>As a Cloud Solution Engineer at Concentrix Catalyst, we are seeking an experienced Amazon Web Services (AWS) engineer with expertise in the strategy, design, development, and implementation of projects in the cloud for our clients, including engagements that deliver Amazon Connect and customer experience (CX) platforms. The ideal candidate is experienced in cloud based tech, with a firm grasp of emerging technologies, platforms and applications, and the ability to customise them to help projects become secure and efficient. Extensive knowledge of cloud engineering and advanced industry knowledge is essential to keeping us on the cutting edge.<\/p><h2><\/h2><h2>You will<\/h2><ul><li>Work in tandem with our engineering teams to identify and implement the most optimal cloud-based solutions for clients, including those built on Amazon Connect and the AWS services that support it.<\/li><li>Develop and implement technical efforts to design, build, and deploy AWS applications at the direction of project leads.<\/li><li>Participate in all aspects of the software development life cycle for AWS solutions, including planning, requirements, development, testing, and quality assurance.<\/li><li>Support Amazon Connect engagements alongside CCaaS engineers \u2014 building Lambda integrations, CloudFormation templates, and the supporting AWS infrastructure that contact flows depend on.<\/li><li>Build data pipelines and QuickSight dashboards on top of Connect outputs (CTR feeds, Contact Lens, agent events) using Data Lake, Glue, and Athena to give clients meaningful visibility into CX performance.<\/li><li>Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures.<\/li><li>Educate teams on the implementation of new cloud-based initiatives, providing associated training as required.<\/li><li>Employ exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity.<\/li><\/ul><h2>You have<\/h2><ul><li>5&#43; years of experience architecting, designing, developing, and implementing solutions on AWS platforms.<\/li><li>Full-Stack Engineering skills, covering Node.js, React, .NET Core, SQL, NoSQL, Python, etc.<\/li><li>Strong working knowledge of the AWS platform (EC2, EKS, Lambda, S3, RDS, Aurora, AppSync, etc.)<\/li><li>Working knowledge of \u2014 or genuine interest in \u2014 Amazon Connect and the AWS services that support contact centre and CX delivery, including Lambda, Lex, Kinesis, Glue, Athena, and QuickSight.<\/li><li>Experience building data pipelines and analytics on AWS; contact centre data experience (e.g. CTR feeds into a Data Lake, Athena queries, QuickSight dashboards) is highly valued.<\/li><li>Working knowledge of web services, API, REST, and GraphQL.<\/li><li>Understanding of and experience with the five pillars of the AWS Well-Architected Framework.<\/li><li>Experience in several of the following areas: database architecture, ETL, business intelligence, big data, machine learning, advanced analytics.<\/li><li>Proven ability to collaborate with multi-disciplinary teams of business analysts, developers, data analysts, CCaaS engineers, and subject matter experts.<\/li><li>AWS Certification \u2014 Associate level required (Developer or Solutions Architect); Professional level (Solutions Architect or DevOps Engineer) preferred.<\/li><\/ul><h2><\/h2><h2>About Concentrix Catalyst<\/h2><p>We\u2019re a global digital services company, offering end-to-end expertise in strategic consulting, service and experience design, multi-platform engineering, and systems integration. We\u2019re excited to announce that we\u2019re now operating under the new name of Concentrix Catalyst.<\/p><p><\/p><p>We\u2019ve been a part of Concentrix since 2017, helping our clients around the world create great customer and employee experiences. We\u2019ve made this change to our name to more clearly show the evolution of our services and how they complement and strengthen the overall strategic offering of Concentrix.<\/p><p><\/p><p>Our people are our culture and a huge part of what makes us unique. We recruit the best people and create small project teams, resulting in great chemistry between our teams and our customers that can solve even the toughest business problems.<\/p><p><\/p><p><b><i>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, nationality, gender, sexual orientation, age, or disability status.<\/i><\/b><\/p><p><\/p><p><b>So what happens next?<\/b><\/p><p>Once we\u2019ve received your application, we\u2019ll give it as much attention as it deserves and you\u2019ll hear from us either way. If we think you could be a good addition to our team, we will give you a call and from there you\u2019ll cruise through our recruitment process.<\/p><h3><\/h3><h3>To all recruitment agencies<\/h3><p>Concentrix Catalyst does not accept agency resumes. Please do not forward resumes to our jobs alias, Concentrix Catalyst employees, or any other organisation location. Concentrix Catalyst is not responsible for any fees related to unsolicited resumes.<\/p>\",\"ats_external_id\":\"R1728177\",\"location\":\"Melbourne, Victoria\",\"job_type\":\"full_time\",\"salary\":\"175000\",\"salary_type\":\"annually\",\"salary_currency\":\"AUD\",\"updated_at\":\"2026-05-09T12:10:21.116+08:00\",\"created_at\":\"2026-05-08T14:05:24.852+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODQ5Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Melbourne---276-Flinders-Street-Level-7\/Sr-Cloud---Collaboration-Engineer--TCF-_R1728177\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"organization_reference_id\":\"TSPAU\"},\"location\":{\"city\":\"Melbourne\",\"state\":\"Victoria\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"3000\",\"primary_location\":{\"id\":\"AU-MEL-FLIND-01\",\"wid\":\"463ebbbe1a0e101f54b6b4a78e5b0000\",\"descriptor\":\"AUS Melbourne - 276 Flinders Street Level 7\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sylvia.bozikian@concentrix.com\"},\"first_name\":\"Bozikian, Sylvia\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"101882746\",\"wid\":\"79a952415201018314506701e70da345\",\"descriptor\":\"Sylvia Bozikian (101882746)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371682\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Melbourne---276-Flinders-Street-Level-7\/Sr-Cloud---Collaboration-Engineer--TCF-_R1728177\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Melbourne---276-Flinders-Street-Level-7\/Sr-Cloud---Collaboration-Engineer--TCF-_R1728177\/apply\",\"job_requisition_id\":\"R1728177\"}],\"organizations\":[{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"custom_reference_id\":null,\"company_reference_id\":\"TSPAU\"},{\"wid\":\"f1332e5ef32b1004c4b5b41bcecd0000\",\"descriptor\":\"W0ZV85 Corp_Catalyst Services\",\"reference_id\":\"W0ZV85\",\"custom_reference_id\":\"W0ZV85\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ce0ce82f114810156f3a3b76f9270000\",\"descriptor\":\"23400 - Opexother - CORPCATSV\",\"reference_id\":\"CORPCATSV\",\"custom_reference_id\":\"CORPCATSV\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adam.wilkinson@concentrix.com\"},\"first_name\":\"Adam Wilkinson (101776283)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1728177\",\"wid\":\"cc033325a6a310061b223c6d4a8f0000\",\"descriptor\":\"Cloud Solution Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1609\",\"campaign_id\":\"483\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1728355\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - On-site - Electrical Automotive Industry XM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\" Customer Service Representative in Barcelona (On-site)\",\"long_description\":\"<p><strong>Experience the power of a game-changing career\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Barcelona (On-site),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in electric cars.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a <strong>Customer Service Representative<\/strong> on our team, you will:\u202f\u202f&nbsp;<\/p>\\n<p>- Take incoming customer contacts (via telephone, email, chat &amp; other automated alerts) and solve users&rsquo; demands&nbsp;<br \/>- Log call details onto call management systems and provide response and resolution within SLA&nbsp;<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers&nbsp;<br \/>- Ensure contractual SLA is maintained&nbsp;<br \/>- Provide cover for other Agents in their absence, either within the same team or across teams&nbsp;<br \/>- Understand and comply with administrative duties including holiday, sickness and overtime&nbsp;<br \/>- Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>- Are proficient or bilingual in German and are fluent in English&nbsp;<br \/>- Have 1 year working experience in Customer Service&nbsp;<br \/>- Posses working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration&nbsp;<br \/>- Have good disposition to work in a customer service environment&nbsp;<br \/>- Can take ownership and progress calls to resolution or to escalate call to resolution&nbsp;<br \/>- Experience in the automotive industry&nbsp;<br \/>- Have working experience with electric vehicles or possess your own&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your<strong> unique lifestyle:\u202f\u202f&nbsp;<\/strong><\/p>\\n<p>- Full-time 39 hours\/week permanent contract: Monday to Friday 09:00 to 18:00&nbsp;<br \/>- Salary 21,700 euros gross\/year + up to 2000 euros gross\/year in bonus&nbsp;<br \/>- Central location in Barcelona&nbsp;<br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/>- Career development programs and specialized courses&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer\u202f<\/em>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>\u202f&nbsp;<\/p>\\n<p>R1728355&nbsp;<\/p>\",\"ats_external_id\":\"R1728355\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1808.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-13T12:41:03.592+02:00\",\"created_at\":\"2026-05-08T12:05:48.849+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"jeanpierre.cortas@concentrix.com\"},\"first_name\":\"Cortas, Jean-Pierre\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372312\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--German-speaking----On-site---Electrical-Automotive-Industry-XM01_R1728355\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--German-speaking----On-site---Electrical-Automotive-Industry-XM01_R1728355\/apply\",\"job_requisition_id\":\"R1728355\"}],\"organizations\":[{\"wid\":\"8b29d31fec2e100cd4122cfa73380000\",\"descriptor\":\"W0ZTO0 P_Xpeng Motor\",\"reference_id\":\"W0ZTO0\",\"custom_reference_id\":\"W0ZTO0\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"5e5c007a1fd5100cd3b95d2cc98c0000\",\"descriptor\":\"22269 - Xpeng Motor - WHSBTSPAIN367\",\"reference_id\":\"WHSBTSPAIN367\",\"custom_reference_id\":\"WHSBTSPAIN367\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"veli.bayramoglu@concentrix.com\"},\"first_name\":\"Veli Burak Bayramoglu (102539542)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728355\",\"wid\":\"2f49f16c3d9d1006251909cb63070000\",\"descriptor\":\"Customer Service Representative (German-speaking) - On-site - Electrical Automotive Industry XM01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"465\",\"campaign_id\":\"4925\",\"campaign_title\":\"GTM -  HRO - Saha Kart Sat\u0131\u015f Dan\u0131\u015fman\u0131\",\"campaign_type\":\"job_application\",\"job_title\":\"Saha Kart Sat\u0131\u015f Dan\u0131\u015fman\u0131\",\"street\":null,\"address\":null,\"city\":\"Ankara\",\"state\":\"Ankara\",\"postal_code\":null,\"region\":\"Ankara\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Concentrix Hakk\u0131nda,<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Sekt&ouml;r&uuml;n&uuml;n lider markalar\u0131ndan Concentrix, bug&uuml;n&uuml;n dijital d&uuml;nyas\u0131nda insan odakl\u0131 m&uuml;\u015fteri deneyimleri tasarl\u0131yor ve y&ouml;netiyor. D&uuml;nyada, 60 &uuml;lkede 400 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Genel Nitelikler<\/strong><\/p>\\n<ul>\\n<li>Min &Ouml;nlisans mezunu,<\/li>\\n<li>Saha sat\u0131\u015f alan\u0131nda deneyim sahibi,<\/li>\\n<li>\u0130leti\u015fim ve ikna becerisi y&uuml;ksek,<\/li>\\n<li>M&uuml;\u015fteri odakl\u0131 ve ekip &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerlik hizmetini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli,<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015f Tan\u0131m\u0131<\/strong><\/p>\\n<p>Sahada aktif kredi kart\u0131 sat\u0131\u015f\u0131 ger&ccedil;ekle\u015ftirecek &ccedil;al\u0131\u015fma arkada\u015flar\u0131 aramaktay\u0131z.<\/p>\",\"ats_external_id\":\"30512038\",\"location\":\"Ankara, Ankara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T02:59:06.017+03:00\",\"created_at\":\"2026-05-08T11:44:40.760+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTI1?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTI1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"tr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1950\",\"campaign_id\":\"315\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Anglais\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Join a team that turns every call into an opportunity! \ud83c\udfaf  Who are we?  Concentrix is a global company operating in over 70 countries. We specialize in enhancing customer experiences and optimizing business processes, helping companies transform and achieve excellence in a collaborative, inclusive, and innovative environment.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Your role as a Customer Service Advisor<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Service Advisor, you&rsquo;ll play a key part in:<br \/>&bull; <strong>Meeting customer needs:<\/strong> Delivering high-quality service by responding to inquiries through phone, email, or chat.<br \/>&bull; <strong>Solving problems:<\/strong> Addressing customer issues or complaints to ensure satisfaction.<br \/>&bull; <strong>Building customer loyalty:<\/strong> Offering personalized solutions to strengthen customer trust and loyalty.<br \/>&bull; <strong>Contributing to continuous improvement:<\/strong> Sharing customer feedback to enhance our services and processes.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, we place high value on our talent. Here&rsquo;s what we offer to recognize your contributions:<\/p>\\n<p>&bull; <strong>Competitive salary with additional bonuses:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Language bonus for our multilingual Game-Changers.<\/p>\\n<\/li>\\n<li>\\n<p>Regularity bonus starting from the 12th month and performance-based incentives.<\/p>\\n<\/li>\\n<li>\\n<p>Special Eid El Adha bonus.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>&bull; Outstanding benefits:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Comprehensive health insurance and pension plan after one year.<\/p>\\n<\/li>\\n<li>\\n<p>Flexible working hours with the option for remote work after the initial training period.<\/p>\\n<\/li>\\n<li>\\n<p>Free access to our gym facilities.<\/p>\\n<\/li>\\n<li>\\n<p>Transport provided for a smooth and safe commute to work.<\/p>\\n<\/li>\\n<li>\\n<p>Ongoing professional development to enhance your skills and knowledge for the role.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>&bull; A dynamic workplace:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fun, themed events and gifts throughout the year to build team spirit.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>The profile of our Game Changers<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re seeking talents who:<\/p>\\n<p>&bull; <strong>Are fluent in English<\/strong>, both written and spoken. \ud83d\udde3\ufe0f<br \/>&bull; <strong>Have excellent communication skills<\/strong>, are organized, independent, and have a positive attitude. \ud83d\udca1<br \/>&bull; <strong>Are comfortable using digital tools<\/strong> and naturally curious about new technologies. \ud83d\udda5\ufe0f<br \/>&bull; <strong>Are excited by challenges<\/strong> and passionate about customer satisfaction. \ud83c\udf1f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Our recruitment process:<\/strong><\/p>\\n<p>&bull; <strong>Online assessments<\/strong> <strong>(1h):<\/strong> After we receive your application, we&rsquo;ll send you an invitation to complete a series of online assessments. These tests are designed to assess your language skills, technical abilities, and personality. Helping us better understand your potential!<\/p>\\n<p>&bull; <strong>Phone interview:<\/strong> A conversation with a member of our recruitment team to introduce Concentrix and confirm if you&rsquo;re a good fit for the role.<\/p>\\n<p>&bull; <strong>In-person interview:<\/strong> A deeper discussion to confirm your skills and align your goals with our company culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ready to take the challenge?<\/strong> Join the Concentrix journey, where innovation and excellence come together! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1066398100\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T01:59:12.138+02:00\",\"created_at\":\"2026-05-08T11:41:58.898+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1951\",\"campaign_id\":\"314\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Fran\u00e7ais \",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf    Qui sommes-nous ?    Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"1267661437\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T12:04:16.917+02:00\",\"created_at\":\"2026-05-08T11:33:19.005+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1952\",\"campaign_id\":\"313\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Espagnol\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Espagnol\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"\u00a1\u00danete a un equipo que convierte cada llamada en una oportunidad! \ud83c\udfaf  \u00bfQui\u00e9nes somos?    Concentrix es una empresa internacional presente en m\u00e1s de 70 pa\u00edses. Somos expertos en la mejora de la experiencia del cliente y la optimizaci\u00f3n de procesos empresariales, ayudando a las empresas a transformarse y a alcanzar la excelencia en un entorno inclusivo, colaborativo e innovador.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Tu misi&oacute;n como Asesor\/a de Servicio al Cliente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Como Asesor\/a de Servicio al Cliente, desempe&ntilde;ar&aacute;s un papel fundamental al:<\/p>\\n<ul>\\n<li>\\n<p><strong>Responder a las necesidades de los clientes<\/strong> : Asegurar un servicio de calidad respondiendo preguntas por tel&eacute;fono, por correo electr&oacute;nico o por chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Resolver problemas<\/strong> : Identificar y gestionar solicitudes o reclamaciones para garantizar la satisfacci&oacute;n del cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fidelizar a los clientes<\/strong> : Ofrecer soluciones personalizadas para fortalecer la confianza y la lealtad de los clientes.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuir a la mejora continua<\/strong> : Compartir las opiniones de los clientes para optimizar nuestros servicios y procesos.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo que te ofrecemos<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En Concentrix, damos prioridad a la valorizaci&oacute;n de nuestros talentos. Aqu&iacute; tienes los beneficios &uacute;nicos que ofrecemos para reconocer tu contribuci&oacute;n:<\/p>\\n<ul>\\n<li>\\n<p><strong>Una remuneraci&oacute;n atractiva con bonificaciones adicionales<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Bonificaci&oacute;n de idioma para nuestros Game-Changers multiling&uuml;es.<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaci&oacute;n de regularidad a partir del mes 12 y bonificaciones por rendimiento.<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaci&oacute;n especial por A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Excepcionales beneficios sociales<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Posibilidad de trabajar de forma presencial o remota para las personas que residen fuera de Rabat, Sal&eacute;, K&eacute;nitra, Agadir, Marrakech, F&egrave;s y Mekn&egrave;s.<\/p>\\n<\/li>\\n<li>\\n<p>Seguro de salud ventajoso y pensi&oacute;n adicional despu&eacute;s de un a&ntilde;o.<\/p>\\n<\/li>\\n<li>\\n<p>Horarios flexibles con la opci&oacute;n de teletrabajo despu&eacute;s de un per&iacute;odo de integraci&oacute;n.<\/p>\\n<\/li>\\n<li>\\n<p>Acceso gratuito a nuestro gimnasio.<\/p>\\n<\/li>\\n<li>\\n<p>Transporte asegurado para que llegues a tu lugar de trabajo de forma segura y sin complicaciones log&iacute;sticas.<\/p>\\n<\/li>\\n<li>\\n<p>Formaci&oacute;n continua para desarrollar tus habilidades y adquirir nuevos conocimientos adaptados al puesto.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un entorno de trabajo din&aacute;mico<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Actividades tem&aacute;ticas y regalos a lo largo del a&ntilde;o para fomentar el esp&iacute;ritu de equipo.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>El perfil de nuestros Game-Changers<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Buscamos talentos que:<\/p>\\n<ul>\\n<li>\\n<p><strong>Dominen perfectamente el espa&ntilde;ol, tanto de forma escrita como oral<\/strong>, el conocimiento de ingl&eacute;s es un plus. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Tengan un excelente sentido de la comunicaci&oacute;n, sean organizados, aut&oacute;nomos y mantengan una actitud positiva. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Manejen herramientas digitales y muestren una curiosidad natural para adaptarse a nuevas tecnolog&iacute;as. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Acepten desaf&iacute;os con entusiasmo y tengan pasi&oacute;n por la satisfacci&oacute;n del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Nuestro proceso de selecci&oacute;n<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pruebas en l&iacute;nea (1h)<\/strong>: Una vez recibida tu candidatura, recibir&aacute;s un correo electr&oacute;nico con una invitaci&oacute;n para participar en una serie de pruebas en l&iacute;nea. Estas evaluaciones interactivas est&aacute;n dise&ntilde;adas para valorar tus habilidades ling&uuml;&iacute;sticas, t&eacute;cnicas y tu personalidad. &iexcl;Un paso clave para entender mejor tu potencial y destacarte!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entrevista telef&oacute;nica<\/strong>: Una conversaci&oacute;n exploratoria con un miembro de nuestro equipo de reclutamiento para conocer Concentrix y confirmar si tu perfil es adecuado para nosotros.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entrevista presencial<\/strong>: Una conversaci&oacute;n m&aacute;s profunda para validar tus habilidades y alinear tus ambiciones con nuestra cultura empresarial.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&iquest;Est&aacute;s listo para asumir el desaf&iacute;o? &iexcl;&Uacute;nete a la aventura de Concentrix, donde la innovaci&oacute;n y la excelencia se encuentran! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3707293603\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T12:04:16.926+02:00\",\"created_at\":\"2026-05-08T11:25:50.558+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1953\",\"campaign_id\":\"312\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Allemand\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Allemand\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Schlie\u00dfen Sie sich einem Team an, das jeden Anruf in eine Chance verwandelt! \ud83c\udfaf    Wer sind wir?  Concentrix ist ein internationales Unternehmen, das in mehr als 70 L\u00e4ndern vertreten ist. Wir sind f\u00fchrend in der Verbesserung der Kundenerfahrung und der Optimierung von Gesch\u00e4ftsprozessen und helfen Unternehmen, sich zu transformieren und Exzellenz in einer inklusiven, kollaborativen und innovativen Umgebung zu erreichen.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Ihre Aufgabe als Kundenservice-Berater\/in<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Als Kundenservice-Berater\/in spielen Sie eine wesentliche Rolle, indem Sie:<\/p>\\n<ul>\\n<li>\\n<p><strong>Die Bed&uuml;rfnisse der Kunden beantworten<\/strong>: Sicherstellung eines qualitativ hochwertigen Service, indem Sie Fragen per Telefon, E-Mail oder Chat beantworten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Probleme l&ouml;sen<\/strong>: Identifizierung und Bearbeitung von Anfragen oder Beschwerden, um die Kundenzufriedenheit zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kunden betreuen<\/strong>: Bereitstellung ma&szlig;geschneiderter L&ouml;sungen, um das Vertrauen und die Loyalit&auml;t der Kunden zu st&auml;rken.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Zur kontinuierlichen Verbesserung beitragen<\/strong>: Teilen von Kundenfeedback, um unsere Dienstleistungen und Prozesse zu optimieren.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Bei Concentrix legen wir gro&szlig;en Wert auf die Wertsch&auml;tzung unserer Talente. Hier sind die einzigartigen Vorteile, die wir anbieten, um Ihren Beitrag anzuerkennen:<\/p>\\n<ul>\\n<li>\\n<p><strong>Attraktive Verg&uuml;tung mit zus&auml;tzlichen Boni<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Sprachbonus f&uuml;r unsere multilingualen Game-Changer.<\/p>\\n<\/li>\\n<li>\\n<p>Regelm&auml;&szlig;igkeitsbonus ab dem 12. Monat und leistungsorientierte Pr&auml;mien.<\/p>\\n<\/li>\\n<li>\\n<p>Sonderbonus zu A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Hervorragende Sozialleistungen<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>M&ouml;glichkeit, vor Ort oder remote zu arbeiten (f&uuml;r Personen au&szlig;erhalb von Rabat, Sal&eacute;, K&eacute;nitra, Agadir, Marrakesch, F&egrave;s und Mekn&egrave;s).<\/p>\\n<\/li>\\n<li>\\n<p>Vorteilhafte Krankenversicherung und Zusatzrente nach einem Jahr.<\/p>\\n<\/li>\\n<li>\\n<p>Flexible Arbeitszeiten mit der M&ouml;glichkeit von Homeoffice nach einer Einarbeitungszeit.<\/p>\\n<\/li>\\n<li>\\n<p>Kostenloser Zugang zu unserem Fitnessstudio.<\/p>\\n<\/li>\\n<li>\\n<p>Sicherer Transport zu Ihrem Arbeitsplatz ohne logistische H&uuml;rden.<\/p>\\n<\/li>\\n<li>\\n<p>Kontinuierliche Weiterbildung, um Ihre F&auml;higkeiten zu entwickeln und neue, jobgerechte Kenntnisse zu erwerben.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Dynamische Arbeitsumgebung<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Thematische Veranstaltungen und Geschenke im Laufe des Jahres zur F&ouml;rderung des Teamgeistes.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Das Profil unserer Game-Changer<\/strong><\/p>\\n<p>Wir suchen Talente, die:<\/p>\\n<ul>\\n<li>\\n<p><strong>Perfekt Deutsch sprechen und schreiben<\/strong>, Englischkenntnisse sind von Vorteil. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber ausgezeichnete Kommunikationsf&auml;higkeiten verf&uuml;gen, gut organisiert, selbstst&auml;ndig sind und eine positive Einstellung haben. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Digitale Werkzeuge beherrschen und eine nat&uuml;rliche Neugier zeigen, um neue Technologien zu adaptieren. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Herausforderungen mit Begeisterung annehmen und eine Leidenschaft f&uuml;r Kundenzufriedenheit haben. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Unser Rekrutierungsprozess<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Online-Tests (1h)<\/strong>: Nach Eingang Ihrer Bewerbung erhalten Sie eine E-Mail mit einer Einladung, an einer Reihe von Online-Tests teilzunehmen. Diese interaktiven Bewertungen sollen Ihre sprachlichen, technischen F&auml;higkeiten sowie Ihre Pers&ouml;nlichkeit bewerten. Ein entscheidender Schritt, um Ihr Potenzial besser zu verstehen und sich abzuheben!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Telefonisches Gespr&auml;ch<\/strong>: Ein erstes Gespr&auml;ch mit einem Mitglied unseres Rekrutierungsteams, um Concentrix kennenzulernen und zu pr&uuml;fen, ob Ihr Profil zu uns passt.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vor-Ort-Interview<\/strong>: Ein ausf&uuml;hrliches Gespr&auml;ch zur Validierung Ihrer F&auml;higkeiten und zur Abstimmung Ihrer Ambitionen mit unserer Unternehmenskultur.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Bereit, die Herausforderung anzunehmen? Schlie&szlig;en Sie sich dem Concentrix-Abenteuer an, wo Innovation und Exzellenz aufeinandertreffen! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2834941002\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T12:04:16.935+02:00\",\"created_at\":\"2026-05-08T11:18:17.765+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1954\",\"campaign_id\":\"311\",\"campaign_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Marrakech - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Marrakech - Fran\u00e7ais\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf    Qui sommes-nous ?    Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<ul>\\n<li>\\n<p><strong>En promouvant des produits ou services de nos clients <\/strong>:&nbsp; Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En n&eacute;gociant et fid&eacute;lisant<\/strong> :&nbsp; Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En boostant la performance collective<\/strong> :&nbsp; Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez <strong>Concentrix<\/strong>, nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience, que tu sois d&eacute;butant(e) motiv&eacute;(e) , ou expert(e) &nbsp;en vente directe.<\/p>\\n<p>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience&nbsp;:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un package de <strong>7000 DH<\/strong> d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<\/p>\\n<\/li>\\n<li>\\n<p>Si tu es d&eacute;butant (e) , un <strong>package exceptionnel de 4500 DH<\/strong> t&rsquo;est propos&eacute;(e).<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>De nombreux avantages suppl&eacute;mentaires <\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Un environnement de travail dynamique<\/strong> :<\/p>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir <strong>Concentrix<\/strong> et confirmer l&rsquo;ad&eacute;quation de ton profil.<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? <\/strong>Rejoins l&rsquo;aventure <strong>Concentrix<\/strong>, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"888854641\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-11T01:59:06.726+02:00\",\"created_at\":\"2026-05-08T11:02:14.478+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1955\",\"campaign_id\":\"310\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Fran\u00e7ais \/ Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Fran\u00e7ais \/ Anglais\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf    Qui sommes-nous ?    Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"1090245528\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-16T01:59:06.459+02:00\",\"created_at\":\"2026-05-08T10:44:46.716+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1956\",\"campaign_id\":\"309\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client -Marrakech - Italien\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client -Marrakech - Italien\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\" Job Description Unisciti a un team dinamico che trasforma l\u2019esperienza del cliente!  Chi siamo?  Concentrix \u00e8 un\u2019azienda internazionale presente in oltre 70 paesi. Siamo leader nel miglioramento dell\u2019esperienza cliente e nell\u2019ottimizzazione dei processi aziendali, aiutando le imprese a trasformarsi e a raggiungere l\u2019eccellenza in un ambiente inclusivo, collaborativo e innovativo.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>La tua missione come Consulente Clienti per la Vendita Telefonica<\/strong><\/p>\\n<p>In qualit&agrave; di Consulente Clienti per la Vendita Telefonica, avrai un ruolo chiave :<\/p>\\n<ul>\\n<li>\\n<p>Promuovere prodotti o servizi dei nostri clienti : Identificare con precisione i bisogni del cliente e offrire soluzioni su misura.<\/p>\\n<\/li>\\n<li>\\n<p>Negoziare e fidelizzare : Trasformare ogni interazione in un&rsquo;opportunit&agrave;, concludere vendite e costruire relazioni durature.<\/p>\\n<\/li>\\n<li>\\n<p>Migliorare la performance del team : Condividere idee e contribuire al miglioramento continuo dei nostri processi.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Cosa ti offriamo<\/strong><\/p>\\n<p>In Concentrix valorizziamo il potenziale di ognuno, con opportunit&agrave; su misura e una retribuzione adeguata alla tua esperienza, che tu sia un profilo junior motivato o un esperto nella vendita diretta.<\/p>\\n<ul>\\n<li>\\n<p>Una retribuzione interessante e personalizzata secondo il tuo livello di esperienza<\/p>\\n<\/li>\\n<\/ul>\\n<p>Oltre allo stipendio fisso, potrai beneficiare di bonus eccezionali :<\/p>\\n<ul>\\n<li>\\n<p>Formazione retribuita a partire dal primo mese.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus illimitati in base al raggiungimento degli obiettivi.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus linguistico dedicato ai nostri Game-Changers multilingue.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus di regolarit&agrave; dal 12&deg; mese e incentivi legati alla performance.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus speciale per l&rsquo;A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Numerosi vantaggi aggiuntivi :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Assicurazione sanitaria vantaggiosa e fondo pensione dopo un anno.<\/p>\\n<\/li>\\n<li>\\n<p>Consultazioni di telemedicina gratuite 7 giorni su 7 per tutta la famiglia.<\/p>\\n<\/li>\\n<li>\\n<p>Orari flessibili con possibilit&agrave; di smart working dopo il periodo di integrazione.<\/p>\\n<\/li>\\n<li>\\n<p>Accesso gratuito alle palestre aziendali e convenzioni con asili nido.<\/p>\\n<\/li>\\n<li>\\n<p>Formazione continua per sviluppare le tue competenze e acquisire nuove conoscenze legate al ruolo.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Un ambiente di lavoro dinamico :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Animazioni a tema e regali durante tutto l&rsquo;anno per rafforzare lo spirito di squadra.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Il profilo dei nostri Game-Changers<\/strong><br \/>Cerchiamo talenti che :<\/p>\\n<ul>\\n<li>\\n<p>Parlano perfettamente italiano, scritto e parlato. La conoscenza del francese &egrave; un plus apprezzato. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Possiedono ottime capacit&agrave; comunicative, sono organizzati, autonomi e proattivi. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Hanno familiarit&agrave; con gli strumenti digitali e sono naturalmente curiosi nell&rsquo;adottare nuove tecnologie. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Affrontano le sfide con entusiasmo e sono appassionati alla soddisfazione del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Il nostro processo di selezione<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Test online (1h) : Dopo aver ricevuto la tua candidatura, ti invieremo un&rsquo;email con l&rsquo;invito a sostenere dei test online. Queste valutazioni interattive valorizzano le tue competenze linguistiche, tecniche e personali. Un passaggio fondamentale per far emergere il tuo potenziale!<\/p>\\n<\/li>\\n<li>\\n<p>Colloquio telefonico : Una conversazione esplorativa con un membro del team recruiting per conoscerci meglio e verificare la compatibilit&agrave; del tuo profilo.<\/p>\\n<\/li>\\n<li>\\n<p>Colloquio in presenza a Marrakech : Un&rsquo;intervista approfondita per validare le tue competenze e allineare le tue aspirazioni alla nostra cultura.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Pronto\/a ad accettare la sfida? Unisciti all&rsquo;avventura Concentrix, dove innovazione ed eccellenza si incontrano! \ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"1715326782\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T12:04:16.255+02:00\",\"created_at\":\"2026-05-08T10:11:10.050+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1610\",\"campaign_id\":\"482\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1729115\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Sales Representative (German-speaking) -remote- Fashion Industry MX02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Sales Representative (German-speaking) -remote- MX02\",\"long_description\":\"<div>\\n<p>&nbsp;<strong>Fashion Support Consultant (German-speaking) -remote- MX02<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Experience the power of a game - changing career<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired, as a&nbsp;<strong>Fashion Support Consultant&nbsp;in Barcelona (remote),<\/strong>&nbsp;you will be part of our team of&nbsp;game-changers&nbsp;who are powering the brands of the future in&nbsp;fashion.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a&nbsp;<strong>Fashion Support Consultant<\/strong>&nbsp;on our team, you will:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users&rsquo; demands.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Log call details onto call management systems and provide response and resolution within SLA.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Maintain&nbsp;service and product knowledge and&nbsp;expertise&nbsp;associated with applications specific to individual customers.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Understand and&nbsp;comply with&nbsp;administrative duties&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We embrace our&nbsp;game-changers&nbsp;with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Are proficient or bilingual in&nbsp;German with an advanced level of English<\/p>\\n<\/div>\\n<div>\\n<p>- Have customer care skills<\/p>\\n<p>- Ability to listen to and understand the customers&rsquo; need&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Have Working knowledge of IT Platform, equipment, and applications such as Windows\/MS Office&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>It will be a plus if you have:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Sales experience&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If you feel you&nbsp;don&rsquo;t&nbsp;check every box, we encourage you to apply anyway.&nbsp;We'll&nbsp;do our best to match you with the right job, whether&nbsp;it&rsquo;s&nbsp;this or another role.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s&nbsp;in it for you<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full-time 39 hours\/week:&nbsp;Monday - Friday 9:00 -18:00h<\/p>\\n<\/div>\\n<div>\\n<p>- Salary: 19623,94 Salary gross\/year +1200 Bonus gross per year&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Bring-a-friend (referral) bonus opportunities&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full paid training on the company and the project&nbsp;you'll&nbsp;be working on&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Career development programs, specialized courses<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>At Concentrix, we invest in our&nbsp;game-changers&nbsp;because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>R1729115<\/p>\\n<\/div>\",\"ats_external_id\":\"R1729115\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-16T01:59:06.629+02:00\",\"created_at\":\"2026-05-08T10:05:13.896+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372583\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Sales-Representative--German-speaking----On-site---Fashion-Industry-MX02_R1729115\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Sales-Representative--German-speaking----On-site---Fashion-Industry-MX02_R1729115\/apply\",\"job_requisition_id\":\"R1729115\"}],\"organizations\":[{\"wid\":\"762a036300cf101eef7a8c667a460000\",\"descriptor\":\"20025 - Maxmara - WHSBTSPAIN150\",\"reference_id\":\"WHSBTSPAIN150\",\"custom_reference_id\":\"WHSBTSPAIN150\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"35ad68c732c0101fc4fa4eef9b8b0000\",\"descriptor\":\"W0ZOUL P_Sbt_Spain_Maxmara\",\"reference_id\":\"W0ZOUL\",\"custom_reference_id\":\"W0ZOUL\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"carolina.barbosa@concentrix.com\"},\"first_name\":\"Carolina Barbosa (102539317)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1729115\",\"wid\":\"5ba8dc8179461006234ff53d02b50000\",\"descriptor\":\"Customer Service Sales Representative (German-speaking) -remote- Fashion Industry MX02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"181\",\"campaign_id\":\"778\",\"campaign_title\":\"LI Freeway \/ German \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Training Specialist with German Language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like:&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Deliver live and on-demand instructor-led training via a variety of modalities and technologies.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Facilitate virtual instructor led training to end-user customers and partners on a regular schedule across regions and globally.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Partner with the global Customer Learning Team and fellow trainers to ensure consistent customer experience globally.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Update, translate &amp; localize training materials as directed.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Review feedback, identify and implement improvement.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Maintain participant records (e.g., registration, test scores, evaluations, and attendance).&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>hybrid role<\/strong> (Wed-Thu onsite) &nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Working hours - Mon - Fr 10:00-19:00&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>1+ year in Customer Training, (virtual) education or L&amp;D environment.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Fluency in&nbsp;<strong>German and English<\/strong> &ndash; written and verbal&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Experience delivering ILT \/ Vilt learning programs.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Strong presentation and communication skills&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Experience using virtual platforms such as MS Teams, Zoom, Cisco WebEx and LMS platforms such as Skilljar Preferred Qualifications&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Knowledge of adult learning principles, both inside and outside of traditional classroom environments.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Passion for training and educating people&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Direct work experience in a training capacity, including external training and internal curriculum development and execution.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Professional and confident public presence; experience commanding large audiences as a trainer and\/or speaker in both virtual and in-person settings.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li>\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in English.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;&nbsp;<\/p>\\n<p>Help us G.R.O.W. Join us!&nbsp;<\/p>\",\"ats_external_id\":\"3814276194\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T09:54:37.255+03:00\",\"created_at\":\"2026-05-08T09:53:02.277+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nzg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"946\",\"campaign_id\":\"18491\",\"campaign_title\":\"SDET II (TCF) R1729057\",\"campaign_type\":\"job_application\",\"job_title\":\"Software Development Engineer in Test (SDET) with Python Experience\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Job Title: Software Development Engineer in Test (SDET)\u00a0with Python Experience<\/b><\/p><p><b>Location: Omaha, NE\u2013 Onsite (5 days a week) <\/b><\/p><p><\/p><p><b>Job Summary<\/b><\/p><ul><li>We are seeking a\u00a0<b>Mid-Level SDET<\/b>\u00a0with strong experience in\u00a0<b>Python-based test automation<\/b>,\u00a0<b>data processing<\/b>, and\u00a0<b>Windows desktop application automation<\/b>.<\/li><li>The ideal candidate will have hands-on expertise in\u00a0<b>Python, pandas, NumPy, PyWinAuto, and PyAutoGUI<\/b>\u00a0to design, build, and maintain robust automation solutions for desktop workflows and testing needs.<\/li><li>This role requires someone who can work on\u00a0<b>data validation<\/b>,\u00a0<b>GUI automation<\/b>,\u00a0<b>test execution reporting<\/b>, and\u00a0<b>scheduled automation processes<\/b>\u00a0while following best practices in\u00a0<b>version control<\/b>\u00a0and automation engineering.<\/li><\/ul><p><b>Key Responsibilities<\/b><\/p><p><b>Automation Development<\/b><\/p><ul><li>Design, develop, and maintain\u00a0<b>automated test scripts<\/b>\u00a0for\u00a0<b>Windows desktop applications<\/b>.<\/li><li>Automate\u00a0<b>complex GUI workflows<\/b>\u00a0and application interactions using\u00a0<b>PyWinAuto<\/b>\u00a0and\u00a0<b>PyAutoGUI<\/b>.<\/li><li>Build reusable automation frameworks and utilities to improve testing efficiency and coverage.<\/li><\/ul><p><b>Data Processing and Validation<\/b><\/p><ul><li>Use\u00a0<b>Python, pandas, and NumPy<\/b>\u00a0for\u00a0<b>data processing, analysis, and validation<\/b>.<\/li><li>Create scripts to handle large datasets, perform transformations, and support automation validation tasks.<\/li><li>Analyze test output and system data to identify issues, trends, and quality concerns.<\/li><\/ul><p><b>Reporting and Monitoring<\/b><\/p><ul><li>Develop and maintain\u00a0<b>test execution reports<\/b>, dashboards, or summary views for stakeholders.<\/li><li>Track automation runs, test results, defects, and coverage metrics.<\/li><li>Support reporting improvements for better visibility into test performance and outcomes.<\/li><\/ul><p><b>Automation Execution and CI Support<\/b><\/p><ul><li>Work with\u00a0<b>Jenkins<\/b>\u00a0or other scheduling tools to enable\u00a0<b>automated and recurring test execution<\/b>.<\/li><li>Manage scheduled runs and monitor execution health for automated processes.<\/li><li>Support continuous improvement of automation pipelines and execution reliability.<\/li><\/ul><p><b>Collaboration and Code Management<\/b><\/p><ul><li>Use\u00a0<b>Git<\/b>\u00a0for source control, version management, and team collaboration.<\/li><li>Partner with developers, QA teams, and business stakeholders to understand requirements and improve test coverage.<\/li><li>Participate in code reviews, troubleshooting, and ongoing enhancement of automation assets.<\/li><\/ul><p><\/p><p><b>\u00a0Required Qualifications<\/b><\/p><p><b>Technical Skills<\/b><\/p><ul><li>Strong hands-on experience with\u00a0<b>Python<\/b><\/li><li>Experience with\u00a0<b>pandas<\/b>\u00a0and\u00a0<b>NumPy<\/b>\u00a0for data processing and analysis<\/li><li>Experience automating\u00a0<b>Windows desktop applications<\/b><\/li><li>Proficiency with\u00a0<b>PyWinAuto<\/b>\u00a0and\u00a0<b>PyAutoGUI<\/b><\/li><li>Experience creating and maintaining\u00a0<b>automation test scripts<\/b><\/li><\/ul><p><b>Tools and Platforms<\/b><\/p><ul><li>Familiarity with\u00a0<b>Jenkins<\/b>\u00a0or other tools for\u00a0<b>scheduled automation execution<\/b><\/li><li>Experience with\u00a0<b>Git<\/b>\u00a0or other\u00a0<b>version control systems<\/b><\/li><li>Experience with\u00a0<b>test execution reporting<\/b>\u00a0or\u00a0<b>dashboard creation<\/b><\/li><\/ul><p><b>Professional Experience<\/b><\/p><ul><li>Experience in\u00a0<b>software testing<\/b>,\u00a0<b>test automation<\/b>, or\u00a0<b>SDET-related roles<\/b><\/li><li>Ability to troubleshoot automation issues and improve script stability<\/li><li>Strong analytical and problem-solving skills<\/li><\/ul><p><b>Preferred Qualifications<\/b><\/p><p><b>Nice-to-have experience<\/b><\/p><ul><li>Experience with automation frameworks and reusable testing utilities<\/li><li>Knowledge of QA processes, defect tracking, and test lifecycle management<\/li><li>Exposure to enterprise desktop applications or regulated environments<\/li><li>Familiarity with CI\/CD practices and automation scheduling strategies<\/li><\/ul><p><\/p><p>The base salary range for this position is $60,000 - $66,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p>#LI-Onsite<\/p><p>#Omaha<\/p><p>#Nebraska<\/p><p><\/p>\",\"ats_external_id\":\"R1729057\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T02:04:45.536+08:00\",\"created_at\":\"2026-05-08T08:06:05.851+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODQ5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Software-Development-Engineer-in-Test--SDET--with-Python-Experience_R1729057-5\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shaik.ahamed1@concentrix.com\"},\"first_name\":\"Ahamed, Shaik\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103385864\",\"wid\":\"864855068eed102625af2f3703330000\",\"descriptor\":\"Shaik Ahamed (103385864)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0445\",\"descriptor\":\"SDET II (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372630\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Software-Development-Engineer-in-Test--SDET--with-Python-Experience_R1729057-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Software-Development-Engineer-in-Test--SDET--with-Python-Experience_R1729057-5\/apply\",\"job_requisition_id\":\"R1729057\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"sharmila.thota1@concentrix.com\"},\"first_name\":\"Sharmila Thota (102011587)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1729057\",\"wid\":\"5f044c3b005d100606a8f01cd6090000\",\"descriptor\":\"Software Development Engineer in Test (SDET) with Python Experience\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"947\",\"campaign_id\":\"18490\",\"campaign_title\":\"Sr. Project Manager (TCF) R1729036\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Project Manager\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Job Title: Senior Project Manager<\/b><\/p><p><b>Location: Omaha, NE (Onsite - 5 Days a Week)<\/b><\/p><p><br \/><b>Role Overview<\/b><\/p><p>The\u00a0<b>Project Manager<\/b>\u00a0will lead onsite delivery execution across teams and vendors. This role is responsible for\u00a0<b>tracking progress, reporting status, managing scope, and coordinating with vendors<\/b>. The goal is to ensure all project artifacts move smoothly through\u00a0<b>Development, QA, UAT, and Production<\/b>.<\/p><p><\/p><p><b>\u00a0Key Responsibilities<\/b><\/p><ul><li>Lead daily project delivery activities across internal teams and external vendors.<\/li><li>Track work items and artifacts from start to finish.<\/li><li>Monitor\u00a0<b>milestones, backlog, velocity, aging, and throughput<\/b>.<\/li><li>Use\u00a0<b>JIRA, JQL, and dashboards<\/b>\u00a0to track progress and report status.<\/li><li>Identify and resolve\u00a0<b>risks, issues, and blockers<\/b>.<\/li><li>Use project metrics to support\u00a0<b>prioritization and escalation<\/b>.<\/li><li>Ensure project delivery stays aligned with the\u00a0<b>Statement of Work (SOW)<\/b>.<\/li><li>Enforce agreed\u00a0<b>acceptance criteria<\/b>.<\/li><li>Communicate and manage any\u00a0<b>scope changes<\/b>\u00a0clearly.<\/li><li>Work closely with\u00a0<b>MSP\/vendor teams<\/b>\u00a0to align priorities and execution.<\/li><li>Drive\u00a0<b>vendor accountability<\/b>\u00a0for deliverables and timelines.<\/li><li>Manage\u00a0<b>cross-team dependencies<\/b>\u00a0and issue resolution.<\/li><li>Provide clear updates on\u00a0<b>status, risks, issues, and decisions<\/b>.<\/li><li>Prepare and share\u00a0<b>weekly project reports<\/b>.<\/li><li>Lead\u00a0<b>daily standups, meetings, and working sessions<\/b>.<\/li><li>Ensure strong alignment between\u00a0<b>technical teams and leadership<\/b>.<\/li><li>Define and maintain delivery workflows and standards.<\/li><li>Analyze project data using\u00a0<b>Excel and JIRA reporting tools<\/b>.<\/li><li>Maintain reporting consistency and improve project processes where needed.<\/li><\/ul><p><b>Required Skills<\/b><\/p><ul><li>Experience managing\u00a0<b>large-scale, multi-team projects<\/b>.<\/li><li>Strong understanding of\u00a0<b>milestones, lifecycle tracking, and dependency management<\/b>.<\/li><li>Strong hands-on experience with\u00a0<b>JIRA, JQL, dashboards, and reporting<\/b>.<\/li><li>Good data analysis skills using\u00a0<b>Excel<\/b>.<\/li><li>Experience aligning delivery to\u00a0<b>SOW requirements<\/b>.<\/li><li>Ability to manage\u00a0<b>scope, acceptance criteria, and change control<\/b>.<\/li><li>Experience coordinating with\u00a0<b>vendors\/MSPs<\/b>\u00a0and driving accountability.<\/li><li>Strong communication skills with the ability to work across teams and leadership.<\/li><li>Ability to identify, mitigate, and escalate\u00a0<b>risks and blockers<\/b>.<\/li><li>Comfortable using\u00a0<b>metrics and data<\/b>\u00a0to make project decisions.<\/li><\/ul><p><\/p><p><\/p><p>The base salary range for this position is $92,250\u2013$95,700 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this position is: 05\/16\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p>#LI-Onsite<\/p><p>#Omaha<\/p><p>#Nebraska<\/p>\",\"ats_external_id\":\"R1729036\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-12T02:05:18.547+08:00\",\"created_at\":\"2026-05-08T08:06:05.533+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODQ5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-Project-Manager_R1729036-5\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shaik.ahamed1@concentrix.com\"},\"first_name\":\"Ahamed, Shaik\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"103385864\",\"wid\":\"864855068eed102625af2f3703330000\",\"descriptor\":\"Shaik Ahamed (103385864)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372089\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-Project-Manager_R1729036-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-Project-Manager_R1729036-5\/apply\",\"job_requisition_id\":\"R1729036\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"shanthi.vincent@concentrix.com\"},\"first_name\":\"Shanthi Vincent (102011930)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1729036\",\"wid\":\"5ba8dc817946100605736444ca3a0000\",\"descriptor\":\"Senior Project Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"948\",\"campaign_id\":\"18487\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1727236\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Software Engineer\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are looking for a Senior Software Engineer with deep expertise in C# .NET 8, Postgresql, Redis, and Kafka to participate in the development of legally compliant enterprise-grade applications.The ideal candidate will have strong experience in\u00a0microservices architecture,\u00a0Docker,\u00a0and REST APIs, and will play a key role in designing scalable systems, mentoring developers, and driving technical excellence across the team.<\/p><p><\/p><p>The ideal candidate should also possess a strong understanding of AI integration in software development, including experience with machine learning APIs, AI-assisted coding tools (e.g., Claude Code\/Gemini Code Assist), and familiarity with ethical AI practices. The role involves leveraging AI to enhance productivity, automate routine tasks, and support intelligent decision-making within the application ecosystem.<\/p><p><\/p><p>This role demands a strategic thinker with a passion for clean architecture, performance optimization, and collaborative problem-solving. You will be expected to influence technical direction, ensure best practices, and contribute to the overall success of the product lifecycle.<\/p><p><\/p><div><p><b>Key Duties and Responsibilities<\/b><\/p><\/div><ul><li>Stay current with AI trends and tools to continuously improve engineering practices.<\/li><li>Collaborate with data scientists and AI engineers to align software architecture with intelligent systems.<\/li><\/ul><ul><li>Utilize AI-assisted development tools to improve code quality and development efficiency.<\/li><li>Lead the design and development of scalable, high-performance .NET applications.<\/li><li>Architect and implement microservices and distributed systems using modern patterns.<\/li><li>Collaborate with cross-functional teams to define, design, and ship new features.<\/li><li>Ensure code quality through code reviews, automated testing, and continuous integration.<\/li><li>Optimize application performance and scalability.<\/li><li>Mentor junior and mid-level engineers, fostering a culture of technical excellence.<\/li><li>Drive adoption of best practices in software engineering, security, and DevOps.<\/li><li>Participate in strategic planning and technical roadmap discussions.<\/li><li>Engage with stakeholders and clients to understand requirements and provide technical guidance.<\/li><li><span><span><span><span>Complete all assigned, mandatory training within the timeframe provided<\/span><\/span><\/span><\/span><\/li><li><span><span><span><span>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports.<\/span><\/span><\/span><\/span><\/li><\/ul><p><\/p><div><p><b>Accountabilities<\/b><\/p><\/div><ul><li>Own end-to-end delivery of assigned modules and features.<\/li><li>Actively contribute to architectural decisions and technical design reviews.<\/li><li>Ensure alignment with business goals and technical standards.<\/li><li>Provide leadership in troubleshooting and resolving complex technical issues.<\/li><li>Promote knowledge sharing and continuous learning within the team.<\/li><li>Represent the engineering team in client meetings and technical discussions.<\/li><\/ul><p><\/p><div><p><b>Qualifications<\/b><\/p><\/div><ul><li>Ability to adapt and apply AI technologies to solve software engineering challenges.<\/li><li>Understanding of ethical AI principles and responsible data usage.<\/li><li>Strong Familiarity with AI-assisted development tools such as Claude Code or Gemini Code Assist.<\/li><\/ul><div><ul><li>Bachelor\u2019s degree in Computer Science or related field.<\/li><li>8&#43; years of experience in enterprise application development.<\/li><li>5&#43; years of hands-on experience with\u00a0C#, .NET,\u00a0and PostgreSQL.<\/li><li>Strong understanding of\u00a0microservices,\u00a0REST APIs,\u00a0message queues (Kafka), and\u00a0container orchestration (Docker).<\/li><li>Expertise in\u00a0CQRS,\u00a0DDD, and scalable system design.<\/li><li>Proficient in\u00a0MVC,\u00a0OOP, and\u00a0design patterns.<\/li><li>Experience with\u00a0automated testing,\u00a0CI\/CD pipelines, and\u00a0version control systems (GitLab).<\/li><li>Familiarity with\u00a0issue tracking tools\u00a0(JIRA).<\/li><li>Excellent communication and leadership skills.<\/li><\/ul><\/div>\",\"ats_external_id\":\"R1727236\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"975000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-05-14T16:06:06.424+08:00\",\"created_at\":\"2026-05-08T02:04:44.361+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODQ4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Senior-Software-Engineer_R1727236\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"janeil.pranada@concentrix.com\"},\"first_name\":\"Pranada, Janeil\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102474987\",\"wid\":\"8845dcaeacef103757b9779b87bd0000\",\"descriptor\":\"Janeil Pranada (102474987)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372457\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Senior-Software-Engineer_R1727236\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Senior-Software-Engineer_R1727236\/apply\",\"job_requisition_id\":\"R1727236\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null},{\"wid\":\"b6ea9c9f9850100a151f1c2458070000\",\"descriptor\":\"(CORP) BEST GEE Dev\",\"reference_id\":\"BESTGEED_CORP\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"david.badilotti@concentrix.com\"},\"first_name\":\"David Badilotti (200581691)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1727236\",\"wid\":\"f25cec4dd3d51005f2e159cd5d1f0000\",\"descriptor\":\"Senior Software Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"949\",\"campaign_id\":\"18479\",\"campaign_title\":\"Associate Director, Sales R1688330\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Manager\",\"street\":\"ITA Vimercate - Via Torri Bianche, 7 - Vimercate\",\"address\":\"ITA Vimercate - Via Torri Bianche, 7 - Vimercate\",\"city\":\"Vimercate\",\"state\":\"Monza e Brianza\",\"postal_code\":\"20871\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<p><span><b>Concentrix Italy is recruiting an Expert Sales Manager in Milan<\/b><\/span><\/p><h2><span>The #Gamechanger Sales Manager - Italy is responsible for driving sales and revenue growth in CX and Tech. This role involves strategic planning, team leadership, and the execution of innovative sales strategies to achieve business objectives.<\/span><\/h2><p><span>\u00a0<\/span><\/p><h1><span><b>Key Responsibilities:<\/b><\/span><\/h1><h2><span><b>Sales Strategy Development:<\/b> Create and implement effective sales strategies to achieve and exceed revenue targets.<\/span><\/h2><h2><span><b>Client Relationship Management:<\/b> Establish and maintain strong relationships with key clients and stakeholders, ensuring high levels of satisfaction and retention.<\/span><\/h2><h2><span><b>Market Analysis:<\/b> Analyze market trends to adjust strategies accordingly and maintain a competitive edge.<\/span><\/h2><h2><span><b>Client Engagement:<\/b> Prepare and deliver compelling presentations to potential clients, tailoring solutions to meet their specific needs.<\/span><\/h2><h2><span><b>Performance Monitoring:<\/b> Monitor and report performance metrics to senior management, providing insights and recommendations for improvement.<\/span><\/h2><h2><span><b>Cross-Functional Collaboration:<\/b> Work closely with marketing and sales teams to ensure alignment and support for sales strategies.<\/span><\/h2><p><\/p><h1><span><b>Required Skills and Qualifications:<\/b><\/span><\/h1><h2><span>Proven track record in sales management within BPO or Tech area.<\/span><\/h2><h2><span>Strong leadership and team management skills.<\/span><\/h2><h2><span>Excellent communication and negotiation abilities.<\/span><\/h2><h2><span>Proficiency in analyzing data and trends to inform decision-making.<\/span><\/h2><h2><span>Proficient in CRM software and Microsoft Office Suite.<\/span><\/h2><h2><span>Advanced English speaking and writing level (minimum B2&#43;)<\/span><\/h2><p><\/p><h1><span><b>Desired Experience:<\/b><\/span><\/h1><h2><span>Minimum of 5 years of experience in the BPO or Tech sector.<\/span><\/h2><h2><span>A minimum of 3 years of experience in sales, with experience as a Sales Consultant in the Technology sector.<\/span><\/h2><h2><span>Demonstrated success in meeting and exceeding sales targets.<\/span><\/h2><h2><span>BPO Experience will be considered positively<\/span><\/h2><h1><\/h1><h1><span><b>Working Conditions:<\/b><\/span><\/h1><h2><span>Full-time position<\/span><\/h2><h2><span>Hybrid work environment with travel required to meet clients across Italy.<\/span><\/h2><p><\/p><h2><b><span><span><span>Disclaimer\u00a0\u00a0<\/span><\/span><\/span> <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1688330\",\"location\":\"Vimercate, Monza e Brianza\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-12T22:04:31.447+08:00\",\"created_at\":\"2026-05-08T00:05:00.390+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODQ3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Vimercate---Via-Torri-Bianche-7---Vimercate\/Sales-Manager_R1688330\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b97b03f459ee101ac0baafd3ccd70000\",\"descriptor\":\"Webhelp Enterprise Sales Solutions Italy S.r.l.\",\"reference_id\":\"WIT03\",\"organization_reference_id\":\"WIT03\"},\"location\":{\"city\":\"Vimercate\",\"state\":\"Monza e Brianza\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20871\",\"primary_location\":{\"id\":\"IT-VIM-TORRI-01\",\"wid\":\"68dbf0c92c83101dbd85fa3f595c0000\",\"descriptor\":\"ITA Vimercate - Via Torri Bianche, 7 - Vimercate\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"giuseppe.serra@concentrix.com\"},\"first_name\":\"Serra, Giuseppe\"},\"categories\":[{\"descriptor\":\"CF Sales\"}],\"recruiters\":[{\"id\":\"101778008\",\"wid\":\"1a5d7fb62a7e1020e2aeee1c59df0000\",\"descriptor\":\"Giuseppe Serra (101778008)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1414\",\"descriptor\":\"Associate Director, Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371584\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Vimercate---Via-Torri-Bianche-7---Vimercate\/Sales-Manager_R1688330\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Vimercate---Via-Torri-Bianche-7---Vimercate\/Sales-Manager_R1688330\/apply\",\"job_requisition_id\":\"R1688330\"}],\"organizations\":[{\"wid\":\"f4140032788d10156eba41171e3f0000\",\"descriptor\":\"23279 - Opexother - ITALYRGNCSO\",\"reference_id\":\"ITALYRGNCSO\",\"custom_reference_id\":\"ITALYRGNCSO\",\"company_reference_id\":null},{\"wid\":\"68520d4d86d310165c708b9cec8c0000\",\"descriptor\":\"(REGION) DOMESTIC SALES\",\"reference_id\":\"RGDOMESTICSALE\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7a758e2a04e9101570e6c910028a0000\",\"descriptor\":\"W0ZVDX Italyrgn_Cso\",\"reference_id\":\"W0ZVDX\",\"custom_reference_id\":\"W0ZVDX\",\"company_reference_id\":null},{\"wid\":\"b97b03f459ee101ac0baafd3ccd70000\",\"descriptor\":\"Webhelp Enterprise Sales Solutions Italy S.r.l.\",\"reference_id\":\"WIT03\",\"custom_reference_id\":null,\"company_reference_id\":\"WIT03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"corinne.damato@concentrix.com\"},\"first_name\":\"Corinne D Amato (101697921)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1688330\",\"wid\":\"a6265de208201001edf38c20b3170000\",\"descriptor\":\"Sales Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"950\",\"campaign_id\":\"18471\",\"campaign_title\":\"Software Engineer II (TCF) R1728815\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Intelligence Developer\",\"street\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"address\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>ROLE<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>: Business Intelligence(BI) Developer<br \/>LOCATION<span>\u00a0\u00a0\u00a0 <\/span>: Hyd\/Bangalore<br \/>YEARS OF EXPERIENCE: 4-7 Years<br \/>QUALIFICATIONS<span>\u00a0\u00a0\u00a0 <\/span>: B.E | B Tech | MCA<br \/><br \/>STANDARD SKILLSET ROLE: Business Intelligence(BI) Developer<br \/><br \/>MUST HAVE EXPERIENCE WITH:<span>\u00a0 <\/span>TABLEAU, SQL SERVER, ORACLE, TERADATA<br \/><br \/>NICE TO HAVE:<span>\u00a0 <\/span>SNOWFLAKE, .NET, AND REPORTING SERVICES<\/p>\",\"ats_external_id\":\"R1728815\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-13T16:03:53.422+08:00\",\"created_at\":\"2026-05-07T22:04:29.469+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODQ3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/Business-Intelligence-Developer_R1728815\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500032\",\"primary_location\":{\"id\":\"IN-HYD-RAIDU-03\",\"wid\":\"8a88e957a11f010fb8c6297898970000\",\"descriptor\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chitteti.rani@concentrix.com\"},\"first_name\":\"Rani, Chitteti\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103267274\",\"wid\":\"03ebf0f8cfc910035ea211bfeeac0000\",\"descriptor\":\"Chitteti Rani (103267274)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0435\",\"descriptor\":\"Software Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372283\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/Business-Intelligence-Developer_R1728815\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/Business-Intelligence-Developer_R1728815\/apply\",\"job_requisition_id\":\"R1728815\"}],\"organizations\":[{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"fa6b12e5d7bf1021c41e4160c22c0000\",\"descriptor\":\"UPRR: Customer\",\"reference_id\":\"UPRR: Customer_20250204_IND\",\"custom_reference_id\":\"UPRR: Customer_20250204_IND\",\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"swami.talupula@concentrix.com\"},\"first_name\":\"Swami Talupula (102012271)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1728815\",\"wid\":\"d9c70f4e562e1005e640f80b58800000\",\"descriptor\":\"Business Intelligence Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1611\",\"campaign_id\":\"480\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1728871\",\"campaign_type\":\"job_application\",\"job_title\":\"Fraud Activity Agent (French-speaking) - On-site BM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Fraud Activity Agent (French-speaking) - On-site BM01\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Fraud Activity Agent\u00a0in Barcelona (on-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>As a\u00a0<b>Fraud Activity Agent\u00a0<\/b>on our team, you will:\u00a0\u00a0 \u00a0<br \/>- Fraud Investigation &amp; Verification\u00a0\u00a0<\/p><p>- Initiate investigations on suspicious fraud cases using internal tools and defined macros. \u00a0- Collect and meticulously verify all necessary documentation from customers to confirm or infirm fraud. \u00a0\u00a0<\/p><p>- Manage cases within defined pending periods, ensuring timely follow-up and resolution. \u00a0\u00a0<\/p><p>- De-escalate tickets to Level 1 if client documentation is not received after 14 days, following established procedures.\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p>- Are proficient or bilingual in French and advanced in English\u00a0<br \/>- Strong interpersonal skills including active listening, empathy, and adaptability\u00a0\u00a0<\/p><p>- Advanced customer service and conflict resolution abilities\u00a0\u00a0<\/p><p>- Skilled in troubleshooting and resolving complex, non-standard issues\u00a0\u00a0<\/p><p>- Provides clear root-cause analysis and insights\u00a0\u00a0<\/p><p>- Proficient with extended tools and operational systems (e.g., CRM, parcel tracking)\u00a0\u00a0<\/p><p>- Technically proficient in OS-level topics (iOS, Android, Windows)\u00a0\u00a0<\/p><p>- Proactively identifies and leads improvement initiatives\u00a0\u00a0<\/p><p>- Supports efficiency and optimization of service-level agreements (SLAs)\u00a0\u00a0<\/p><p>- Has access to and effectively uses extended tools\u00a0\u00a0<\/p><p>- Possesses deep knowledge of internal processes and workflows\u00a0<br \/>\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>- Full time 39 hours\/week, permanent contract<\/p><p>- \u00a0Rotative shifts between Monday - Saturday, 09:00 - 18:00 (<span> 2 full weekends off per month)<\/span><br \/>- Salary 22000 euros gross\/year &#43; up to 2400 euros gross\/year in bonus \u00a0<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on \u00a0<br \/>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i>\u00a0<\/p><p><span>R1728871<\/span><\/p>\",\"ats_external_id\":\"R1728871\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1833.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T01:59:12.478+02:00\",\"created_at\":\"2026-05-07T18:05:07.703+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"sofia.bentodematosferreira@concentrix.com\"},\"first_name\":\"Bento De Matos Ferreira, Sofia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102541062\",\"wid\":\"da7d7d2449a2101033372d1d3dcd0000\",\"descriptor\":\"Michaela Relovska (102541062)\"},{\"id\":\"102540447\",\"wid\":\"da7d7d2449a21010382b12ae06150001\",\"descriptor\":\"Sofia Bento De Matos Ferreira (102540447)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372115\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fraud-Activity-Agent--French-speaking----On-site-BM01_R1728871\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fraud-Activity-Agent--French-speaking----On-site-BM01_R1728871\/apply\",\"job_requisition_id\":\"R1728871\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"216f1fc8ce21101880448c5f61c90000\",\"descriptor\":\"W0ZYO9 Backmarket\",\"reference_id\":\"W0ZYO9\",\"custom_reference_id\":\"W0ZYO9\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"69be5a610bb410185809ea1c0f360000\",\"descriptor\":\"25159 - Backmarket - 980007596\",\"reference_id\":\"980007596\",\"custom_reference_id\":\"980007596\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"olena.koltsova@concentrix.com\"},\"first_name\":\"Olena Koltsova Kylymnychenko (102538753)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728871\",\"wid\":\"2f49f16c3d9d1005ebf937ddb3910000\",\"descriptor\":\"Fraud Activity Agent (French-speaking) - On-site BM01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"951\",\"campaign_id\":\"18453\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1728739\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 Infrastructure \u2013 MECM (aka SCCM)\/Intune (m,f,d)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p>We are looking for an experienced Cloud Solution Architect \u2013 Infrastructure \u2013 MECM (aka SCCM)\/Intune with fluent German and English language who will work directly with customers, as a consultant and technical advisor.<\/p><\/div><div><div><div><div><div><div><div><div><div><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p>Design, Deploy, Review and Assess the health of the infrastructure and clients<\/p><\/li><li><p>Upgrade, update and maintain the SCCM hierarchy<\/p><\/li><li><p>Troubleshoot issues with infrastructure and clients<\/p><\/li><li><p>Tune and optimize for performance<\/p><\/li><li><p>Assist with reporting<\/p><\/li><li><p>Assist in setting up SCCM Co-Management with Intune\u00a0<\/p><\/li><li><p>Assist in planning, reviewing and troubleshooting Software Updates feature<\/p><\/li><li><p>Assist in planning, reviewing and troubleshooting Task Sequences<\/p><\/li><li><p>Provide training in all areas of SCCM to ensure customer goals are met<\/p><\/li><\/ul><p><\/p><p><b>Required Skills &amp; Experience:<\/b><\/p><ul><li><p>Expert knowledge working as a depth expert and technology owner or consultant for SCCM<\/p><\/li><li><p>Ability to present to multiple levels of customer leadership.<\/p><\/li><li><p>Ability to act as a consultant and architect for multiple customers.<\/p><\/li><li><p>Broad knowledge across multiple scenarios:<\/p><\/li><li><p>Windows Desktop\/Server Management using SCCM<\/p><\/li><li><p>SQL Server, Active Directory, Certificates, IIS, DNS, Security<\/p><\/li><li><p>Package\/Application creation<\/p><\/li><li><p>Desktop OS Upgrades using different approaches<\/p><\/li><li><p>Intune and Co-Management experience<\/p><\/li><li><p>SSRS Reporting and\/or PowerBI experience<\/p><\/li><li><p>PowerShell scripting<\/p><\/li><\/ul><p>Deep level knowledge in at least 3 of the above categories<\/p><p><br \/><b>Technical Skills Requirements: <\/b><\/p><p>Microsoft Endpoint Configuration Manager MECM (aka SCCM)\/Intune:<br \/>Broad knowledge of ALL the MECM areas below, with deep understanding of (at least) 4 of the following:<\/p><p><b>Infrastructure:<\/b><\/p><ul><li><p>Design<\/p><\/li><li><p>Deployment<\/p><\/li><li><p>Upgrades<\/p><\/li><li><p>Maintenance, Health, Tuning<\/p><\/li><li><p>Troubleshooting<\/p><\/li><li><p>Windows Desktop Upgrades<\/p><\/li><li><p>Software Updates<\/p><\/li><li><p>Compliance<\/p><\/li><li><p>Software Distribution<\/p><\/li><li><p>Security<\/p><\/li><li><p>Intune<\/p><\/li><li><p>SQL Server<\/p><\/li><li><p>Report Development<\/p><\/li><li><p>Network Troubleshooting<\/p><\/li><\/ul><p><\/p><p><b>Related Skills:<\/b><\/p><ul><li><p>Active Directory<\/p><\/li><li><p>DNS\/Network<\/p><\/li><li><p>SQL Server<\/p><\/li><li><p>IIS<\/p><\/li><li><p>Certificates<\/p><\/li><\/ul><p><b>Tools: <\/b>SQL Profiler, PowerShell, Process Monitor<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1728739\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-07T18:05:54.424+08:00\",\"created_at\":\"2026-05-07T18:04:52.511+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODQ1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-Solution-Architect---Infrastructure---MECM--aka-SCCM--Intune--m-f-d-_R1728739-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371524\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-Solution-Architect---Infrastructure---MECM--aka-SCCM--Intune--m-f-d-_R1728739-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-Solution-Architect---Infrastructure---MECM--aka-SCCM--Intune--m-f-d-_R1728739-1\/apply\",\"job_requisition_id\":\"R1728739\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1728739\",\"wid\":\"68db54a628611005db580caec59b0000\",\"descriptor\":\"Cloud Solution Architect \u2013 Infrastructure \u2013 MECM (aka SCCM)\/Intune (m,f,d)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"952\",\"campaign_id\":\"18451\",\"campaign_title\":\"Sr. Specialist, Sales &amp; Account Management R1725899\",\"campaign_type\":\"job_application\",\"job_title\":\"Pre-sales SAP\",\"street\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\",\"address\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\",\"city\":\"Parque Patricios\",\"state\":\"Buenos Aires\",\"postal_code\":\"1264\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>Desde Concentrix estamos en b\u00fasqueda de un preventa SAP que quiera ir m\u00e1s all\u00e1 de armar propuestas: alguien que entienda el negocio, detecte oportunidades y las convierta en soluciones reales. Vas a trabajar de cerca con clientes y equipo comercial, ayudando a dar forma a iniciativas. Si te interesa combinar estrategia, tecnolog\u00eda SAP y cierre de oportunidades, este rol es para vos.<\/p><p><\/p><p>Responsabilidades y tareas del Puesto:<br \/>- Evaluaci\u00f3n de requerimiento de los clientes<br \/>- Dise\u00f1ar soluciones SAP de acuerdo a requerimientos del cliente<br \/>- Presentaci\u00f3n de soluciones a clientes<br \/>- Armado de plan de trabajo<br \/>- Estimaci\u00f3n de esfuerzo de consultor\u00eda para las propuestas<br \/>- Evaluar soluciones propuestas con el equipo de Delivery<br \/>- Interacci\u00f3n directa con el equipo de ventas<br \/>- Creaci\u00f3n, modificaci\u00f3n y actualizaci\u00f3n de documentaci\u00f3n T\u00e9cnica<\/p><p><\/p><p>Requisitos y competencias:<\/p><p>- Trabajo on-site 2 veces por semana CABA (Excluyente)<br \/>- Conocimiento de S\/4 HANA - Excluyente<br \/>- Haber participado en proyectos de implementaci\u00f3n SAP - Excluyente<br \/>- Poseer excelentes capacidades de comunicaci\u00f3n con equipo interno y con clientes - Excluyente<br \/>- Haber trabajado en posiciones similares \/ preventas - Deseable<br \/>- Experiencia en proyectos de conversi\u00f3n ECC - S4 - Deseable<br \/>- Conocimiento de procesos comerciales - Deseable<br \/>- Conocimiento de distintas LoB de SAP - Deseable<\/p>\",\"ats_external_id\":\"R1725899\",\"location\":\"Parque Patricios, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-05-13T16:03:52.068+08:00\",\"created_at\":\"2026-05-07T18:04:51.579+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODQ1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Buenos-Aires-Patagones-2740-Distrito-Tecnologico\/Pre-sales-SAP_R1725899\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales and Account Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Parque Patricios\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"1264\",\"primary_location\":{\"id\":\"AR-BUE-PATAG-01\",\"wid\":\"e69227feb697010fb8ca647456220000\",\"descriptor\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"leonel.cafaro@concentrix.com\"},\"first_name\":\"Cafaro, Leonel\"},\"categories\":[{\"descriptor\":\"CF Sales and Account Management\"}],\"recruiters\":[{\"id\":\"102009204\",\"wid\":\"f81830f171380107b2fc2c8003b70000\",\"descriptor\":\"Leonel Cafaro (102009204)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1457\",\"descriptor\":\"Sr. Specialist, Sales & Account Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371707\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Buenos-Aires-Patagones-2740-Distrito-Tecnologico\/Pre-sales-SAP_R1725899\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Buenos-Aires-Patagones-2740-Distrito-Tecnologico\/Pre-sales-SAP_R1725899\/apply\",\"job_requisition_id\":\"R1725899\"}],\"organizations\":[{\"wid\":\"6c7471804ea1010cd50a43cd4b270000\",\"descriptor\":\"9442 - Opexother - PARG9100\",\"reference_id\":\"PARG9100\",\"custom_reference_id\":\"PARG9100\",\"company_reference_id\":null},{\"wid\":\"edea85b71f1b1001cab47c99f4260000\",\"descriptor\":\"(GEO) CATALYST - SALES\",\"reference_id\":\"GEOCATSALES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"},{\"wid\":\"f86da1d788a7010cd5c58c7d2aa90000\",\"descriptor\":\"W0ZIIV Pk-Arg: Opex Expenses\",\"reference_id\":\"W0ZIIV\",\"custom_reference_id\":\"W0ZIIV\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"ruben.quintero@concentrix.com\"},\"first_name\":\"Ruben Quintero (102009237)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1725899\",\"wid\":\"1828391a766b1005d7927c1b5bc80000\",\"descriptor\":\"Pre-sales SAP\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1957\",\"campaign_id\":\"302\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Medica - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Boulogne Billancourt \",\"street\":null,\"address\":null,\"city\":\"Boulogne-Billancourt\",\"state\":\"\u00cele-de-France\",\"postal_code\":\"92100\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 2 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillants<\/li>\\n<li class=\\\"tw-inline-flex\\\">Tickets restaurants<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un interessement en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des possibilit&eacute;s d'&eacute;volution interne<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"98915281\",\"location\":\"Boulogne-Billancourt, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-07T18:04:05.077+02:00\",\"created_at\":\"2026-05-07T17:44:15.644+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1958\",\"campaign_id\":\"301\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Angers - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Angers \",\"street\":null,\"address\":null,\"city\":\"Angers\",\"state\":\"Pays de la Loire\",\"postal_code\":\"\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Primes d'objectifs en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Le choix de formule du temps de travail (35h; 37h + 14 RTT; 37h + HS)<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillant (cuisine, salle de pause, patio...)<\/li>\\n<li class=\\\"tw-inline-flex\\\">Parfaitement plac&eacute; en centre ville avec un parking gratuit<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un CSE et une &eacute;quipe \\\"engagement et reconnaissance\\\" dynamiques<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2582007786\",\"location\":\"Angers, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-16T01:59:06.451+02:00\",\"created_at\":\"2026-05-07T17:40:46.071+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1959\",\"campaign_id\":\"300\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Chalon - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Chalon sur Sa\u00f4ne\",\"street\":null,\"address\":null,\"city\":\"Chalon-sur-Sa\u00f4ne\",\"state\":\"Bourgogne-Franche-Comt\u00e9\",\"postal_code\":\"71100\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 60% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Prise en charge des transports en commun &agrave; 60%<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillants<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3991356419\",\"location\":\"Chalon-sur-Sa\u00f4ne, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-07T18:04:04.972+02:00\",\"created_at\":\"2026-05-07T17:36:19.073+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1960\",\"campaign_id\":\"299\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Tourcoing- Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Tourcoing\",\"street\":null,\"address\":null,\"city\":\"Tourcoing\",\"state\":\"Hauts-de-France\",\"postal_code\":\"59200\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Primes d'objectifs en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle d'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Prime de participation en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Prise en charge des transports en commun &agrave; 75%<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillants<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"4062778958\",\"location\":\"Tourcoing, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T01:59:11.430+02:00\",\"created_at\":\"2026-05-07T17:31:42.767+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1961\",\"campaign_id\":\"298\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Compi\u00e8gne - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Compi\u00e8gne\",\"street\":null,\"address\":null,\"city\":\"Compi\u00e8gne\",\"state\":\"Hauts-de-France\",\"postal_code\":\"60200\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Primes d'objectifs en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Ost&eacute;opathe mis &agrave; disposition<\/li>\\n<li class=\\\"tw-inline-flex\\\">Salle de sport et salle \\\"zen\\\"<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillants<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des animations dans l'entreprise tout au long de l'ann&eacute;e<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2149870425\",\"location\":\"Compi\u00e8gne, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T12:38:51.579+02:00\",\"created_at\":\"2026-05-07T17:27:42.010+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1962\",\"campaign_id\":\"297\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Vitr\u00e9 - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Vitr\u00e9\",\"street\":null,\"address\":null,\"city\":\"Vitr\u00e9\",\"state\":\"Brittany\",\"postal_code\":\"35500\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 80% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une Ambiance de travail agr&eacute;able<\/li>\\n<li class=\\\"tw-inline-flex\\\">De nombreuses opportunit&eacute;s d'&eacute;volutions<\/li>\\n<li class=\\\"tw-inline-flex\\\">L'acquisition de nouvelles comp&eacute;tences professionnelles<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"329076151\",\"location\":\"Vitr\u00e9, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-07T18:04:02.652+02:00\",\"created_at\":\"2026-05-07T17:23:06.793+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1963\",\"campaign_id\":\"296\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Montceau - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Montceau-Les-Mines\",\"street\":null,\"address\":null,\"city\":\"Montceau-les-Mines\",\"state\":\"Bourgogne-Franche-Comt\u00e9\",\"postal_code\":\"71300\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 60% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2592383812\",\"location\":\"Montceau-les-Mines, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-12T16:14:01.488+02:00\",\"created_at\":\"2026-05-07T17:18:19.818+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1964\",\"campaign_id\":\"295\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Villers - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Villers-Cotter\u00eats\",\"street\":null,\"address\":null,\"city\":\"Villers-Cotter\u00eats\",\"state\":\"Hauts-de-France\",\"postal_code\":\"02600\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">RTT annuel<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 70% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Titres restaurant ou RIE<\/li>\\n<li class=\\\"tw-inline-flex\\\">Salle de pause &eacute;quip&eacute;e: table de tennis de table, Babyfoot, rameur...<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"109559679\",\"location\":\"Villers-Cotter\u00eats, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-09T01:59:07.438+02:00\",\"created_at\":\"2026-05-07T17:11:38.857+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1965\",\"campaign_id\":\"294\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Metz- Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Metz\",\"street\":null,\"address\":null,\"city\":\"Metz\",\"state\":\"Grand Est\",\"postal_code\":\"\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une mutuelle prise en charge &agrave; hauteur de 60% par l'entreprise<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des animations dans l'entreprise tout au long de l'ann&eacute;e<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des locaux modernes et accueillants<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1921430678\",\"location\":\"Metz, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-07T18:04:02.240+02:00\",\"created_at\":\"2026-05-07T17:05:54.055+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1966\",\"campaign_id\":\"293\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Gray - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Gray\",\"street\":null,\"address\":null,\"city\":\"Gray\",\"state\":\"Bourgogne-Franche-Comt\u00e9\",\"postal_code\":\"70100\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une mutuelle d'entreprise<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des animations dans l'entreprise tout au long de l'ann&eacute;e<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3857744200\",\"location\":\"Gray, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-07T18:04:02.062+02:00\",\"created_at\":\"2026-05-07T17:01:37.388+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1967\",\"campaign_id\":\"292\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Fontenay - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Fontenay\",\"street\":null,\"address\":null,\"city\":\"Fontenay-le-Comte\",\"state\":\"Pays de la Loire\",\"postal_code\":\"85200\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une mutuelle prise en charge &agrave; hauteur de 70% par l'entreprise<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une prime transport<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des animations dans l'entreprise tout au long de l'ann&eacute;e<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2448525985\",\"location\":\"Fontenay-le-Comte, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-07T18:04:02.037+02:00\",\"created_at\":\"2026-05-07T16:47:38.886+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1968\",\"campaign_id\":\"291\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Caen - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Caen \",\"street\":null,\"address\":null,\"city\":\"CAEN\",\"state\":null,\"postal_code\":\"14000\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une mutuelle prise en charge &agrave; hauteur de 80% par l'entreprise<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une prise en charge des transports en commun jusqu'&agrave; 60%<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une conciergerie d'entreprise<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des locaux modernes et accueillants<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Un CSE dynamique<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"234002074\",\"location\":\"CAEN, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-12T01:59:08.320+02:00\",\"created_at\":\"2026-05-07T16:23:41.714+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"953\",\"campaign_id\":\"18447\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1728103\",\"campaign_type\":\"job_application\",\"job_title\":\"Dynatrace SRE\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Site Reliability Engineer (SRE) \u2013 Observability &amp; Dynatrace \u2013 Remote Mexico<\/b><\/p><p><\/p><p>We&#39;re <b>Concentrix<\/b>. The intelligent transformation partner. <b>Solution-focused. Tech-powered. Intelligence-fueled.<\/b><\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><br \/>We are seeking a <b>Site Reliability Engineer (SRE)<\/b> with deep expertise in <b>Dynatrace and enterprise observability<\/b> to help mature and scale our monitoring capabilities across the environment. This role partners closely with engineering, infrastructure, and leadership teams to translate business and technical requirements into reliable, actionable observability solutions. The SRE will play a key role in <b>platform ownership, dashboard development for executive visibility, infrastructure\u2011as\u2011code enablement, and consolidation of legacy monitoring tools<\/b>.<\/p><p><\/p><p>This position sits at the intersection of <b>reliability engineering, monitoring strategy, and business outcomes<\/b>.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><p><\/p><p><b>Observability &amp; Platform Engineering<\/b><\/p><ul><li>Own and manage the <b>Dynatrace observability platform<\/b>, including configuration, governance, and ongoing optimization.<\/li><li>Design and implement <b>end\u2011to\u2011end monitoring and observability<\/b> across applications, infrastructure, cloud services, and platforms.<\/li><li>Expand coverage through best\u2011practice instrumentation, alerting, and service-level indicators (SLIs\/SLOs).<\/li><li>Support the <b>consolidation and rationalization of disparate monitoring tools<\/b>, reducing tool sprawl and improving operational clarity.<\/li><\/ul><p><\/p><p><b>Dashboards &amp; Executive Reporting<\/b><\/p><ul><li>Translate <b>business and leadership requirements<\/b> into meaningful dashboards and views for <b>executive review and decision\u2011making<\/b>.<\/li><li>Build role\u2011based dashboards that serve engineering, operations, and leadership audiences.<\/li><li>Ensure observability data is actionable, reliable, and aligned to service health, availability, and business impact.<\/li><\/ul><p><\/p><p><b>Infrastructure as Code &amp; Cloud<\/b><\/p><ul><li>Develop and manage <b>Dynatrace configurations using Terraform<\/b> and infrastructure\u2011as\u2011code best practices.<\/li><li>Support deployments and integration within <b>Azure environments<\/b>.<\/li><li>Partner with engineering and platform teams to embed observability into CI\/CD pipelines and cloud-native architectures.<\/li><\/ul><p><\/p><p><b>Reliability &amp; SRE Practices<\/b><\/p><ul><li>Apply <b>Site Reliability Engineering principles<\/b> to improve system availability, performance, and resilience.<\/li><li>Support incident response, post\u2011incident reviews, and continuous improvement efforts using observability insights.<\/li><li>Help define and mature reliability standards, alerting strategies, and operational best practices.<\/li><\/ul><p><\/p><p><b>Stakeholder Partnership<\/b><\/p><ul><li>Serve as a <b>central intake point for monitoring and observability requests<\/b> from leadership and technology teams.<\/li><li>Collaborate closely with infrastructure, application, and security teams to align monitoring strategies with enterprise priorities.<\/li><li>Act as a subject\u2011matter expert and trusted advisor on observability and platform reliability.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>Strong hands\u2011on experience with <b>Dynatrace<\/b>, including configuration, dashboards, alerts, and platform management.<\/li><li>Experience translating <b>business requirements into technical monitoring and observability solutions<\/b>.<\/li><li>Proficiency with <b>Terraform<\/b> for configuration and environment management.<\/li><li>Experience supporting cloud environments, preferably <b>Microsoft Azure<\/b>.<\/li><li>Solid background in <b>observability, monitoring, and Site Reliability Engineering (SRE)<\/b> concepts.<\/li><li>Experience managing and improving enterprise monitoring platforms at scale.<\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li>Experience driving <b>monitoring tool consolidation<\/b> or modernization initiatives.<\/li><li>Familiarity with executive\u2011level reporting and operational KPIs.<\/li><li>Knowledge of cloud\u2011native architectures, microservices, and distributed systems.<\/li><li>Experience integrating observability into CI\/CD pipelines.<\/li><li>Strong communication skills with the ability to work across technical and non\u2011technical stakeholders.<\/li><\/ul><p><\/p><p><b>What Success Looks Like<\/b><\/p><ul><li>Leadership has <b>clear, trusted dashboards<\/b> that reflect system health and business impact.<\/li><li>Monitoring and observability are <b>standardized, scalable, and embedded<\/b> across the environment.<\/li><li>Reduced dependency on multiple legacy monitoring tools.<\/li><li>Improved reliability, faster incident resolution, and stronger operational confidence.<\/li><\/ul><p><\/p><p><b>Join us and be part of this journey towards greater opportunities and brighter futures.<\/b><\/p>\",\"ats_external_id\":\"R1728103\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"79163.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-16T02:04:15.467+08:00\",\"created_at\":\"2026-05-07T16:11:55.619+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODQ0Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Dynatrace-SRE_R1728103\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"paulina.luna@concentrix.com\"},\"first_name\":\"Luna, Paulina\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"103503816\",\"wid\":\"a4579507f4991010649c6969f84f0000\",\"descriptor\":\"Paulina Luna (103503816)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372733\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Dynatrace-SRE_R1728103\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Dynatrace-SRE_R1728103\/apply\",\"job_requisition_id\":\"R1728103\"}],\"organizations\":[{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"339e32adfe731028d18b69764fd20000\",\"descriptor\":\"W0ZX9W Vail Resorts\",\"reference_id\":\"W0ZX9W\",\"custom_reference_id\":\"W0ZX9W\",\"company_reference_id\":null},{\"wid\":\"4700f791fa0d10241e1de62e72ef0000\",\"descriptor\":\"24370 - VAIL RESORTS - 980006125\",\"reference_id\":\"980006125\",\"custom_reference_id\":\"980006125\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rodrigo.madriz@concentrix.com\"},\"first_name\":\"Rodrigo Madriz Z\u00fa\u00f1iga (101726060)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1728103\",\"wid\":\"68db54a628611005d5551013794b0000\",\"descriptor\":\"Dynatrace SRE\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1612\",\"campaign_id\":\"479\",\"campaign_title\":\"Advisor II, B2B Sales R1728844\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Swedish - speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Andalusia\",\"country\":\"Spain\",\"short_description\":\"Sales Development Representative in Malaga (Hybrid)\",\"long_description\":\"<div>\\n<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Sales Development <\/strong><strong>Representative in Malaga (Hybrid),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a&nbsp;<strong>Sales Development Representative&nbsp;<\/strong>on our team, you will:&nbsp;<\/p>\\n<p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise&nbsp;<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies&nbsp;<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client's leading cloud technologies&nbsp;<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers&nbsp;<br \/>- Collect feedback from customers and articulate it back to the business: &ldquo;Voice of customer.&rdquo;&nbsp;<\/p>\\n<p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong><\/p>\\n<p>- Are bilingual or proficient in Swedish plus fluent in English&nbsp;<br \/>- Have 1-2 years&rsquo; experience in IT sales with a proven track record of success and\/or sales account management or customer management experience&nbsp;<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>It would be a plus if you:&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions&nbsp;<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, we offer benefits that help support your unique lifestyle:<\/strong>&nbsp;<\/p>\\n<p>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain&nbsp;<br \/>- Salary 25,000 euros gross per year +&nbsp; 4,800 euros gross per year in bonus + Private Medical Insurance&nbsp;<br \/>- Relocation support* &nbsp;<br \/>- Full paid training for the company and the products you will be working on &nbsp;<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area &nbsp;<br \/>- Spanish lessons, bonuses if you have friends that want to join as well, and much more&nbsp;&nbsp; &nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p>R1728844<\/p>\",\"ats_external_id\":\"R1728844\",\"location\":\"Benalm\u00e1dena Costa, Andalusia\",\"job_type\":\"full_time\",\"salary\":\"2250\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-13T13:43:14.542+02:00\",\"created_at\":\"2026-05-07T16:04:40.269+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nzk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nzk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Swedish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372371\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Swedish---speaking----Hybrid---Cloud-Solutions-MV02_R1728844\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Swedish---speaking----Hybrid---Cloud-Solutions-MV02_R1728844\/apply\",\"job_requisition_id\":\"R1728844\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"amir.golshanebrahimi@concentrix.com\"},\"first_name\":\"Amir Golshan Ebrahimi (102625479)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728844\",\"wid\":\"68db54a628611005e87bb7085f5f0000\",\"descriptor\":\"Sales Development Representative (Swedish - speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"182\",\"campaign_id\":\"776\",\"campaign_title\":\"Nike\/ Czech-English \/ Sofia - hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor \/ Quality Auditor for NIKE with Czech and English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Customer Advisor Associate role below, and if it sounds like the job for you, then get in touch!<br \/>Your daily activity will be divided into two parts:<\/p>\\n<ul>\\n<li>Customer Interaction in English<\/li>\\n<li>Quality Audit in Czech<\/li>\\n<\/ul>\\n<p><strong>What you'll do as a Customer Advisor\/Quality Auditor Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer requests regarding a wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including email<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintaining detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have a B2 level \u043ef Czech and English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly brand discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"4193907839\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"1300\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T10:17:03.904+03:00\",\"created_at\":\"2026-05-07T14:39:14.129+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzY?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1613\",\"campaign_id\":\"476\",\"campaign_title\":\"Advisor I, Customer Service R1728720\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor de Servicio al Cliente - Mercado Espa\u00f1ol AD03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b>Experimenta una carrera que redefine reglas del juego\u00a0<\/b><\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><p><\/p><p>Si buscas crecer, como Asesor de Servicio al Cliente en Barcelona (presencial), formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s.\u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0<\/b><\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b><\/p><p><\/p><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><p><\/p><p>Como A<b>sesor de Servicio al Cliente <\/b>en nuestro equipo, deber\u00e1s:\u00a0<\/p><p><\/p><p>- Atender a los clientes aplicando los argumentos y directrices establecidos \u00a0<br \/>- Interactuar por diversos canales (tel\u00e9fono, correo, chat, formulario de contacto etc\u2026) con clientes y usuarios de los diferentes portales en las unidades de negocio del cliente \u00a0<br \/>- Responder a las preguntas y\/o resolver los problemas de los clientes r\u00e1pidamente cumpliendo los KPI establecidos y acordados con su supervisor \u00a0<br \/>- Conocer y estar actualizado sobre nuestros productos, servicios y pol\u00edticas de usuarios\/clientes para que pueda dar una respuesta correcta en todo momento a las preguntas de los clientes \u00a0<br \/>- Procesar pedidos, formularios y \/o peticiones seg\u00fan sea necesario en su puesto\u00a0\u00a0<\/p><p><\/p><p><b>Tus competencias\u00a0<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><p><\/p><p>Formaremos un buen equipo si t\u00fa tienes:\u00a0<\/p><p>- Un nivel nativo o proficiente de Espa\u00f1ol\u00a0(<span>Catalan deseable<\/span>)<br \/>- Capacidad de resoluci\u00f3n, organizaci\u00f3n y estructura y eficacia en respuesta a imprevistos \u00a0<br \/>- Facilidad de comunicaci\u00f3n a todo nivel, relaci\u00f3n interna y externas \u00a0<br \/>- Sensibilidad a los requerimientos del servicio y a las necesidades de los clientes \u00a0<br \/>- Orientaci\u00f3n a cliente y resultados \u00a0<br \/>- Habilidad para trabajar con sistemas inform\u00e1ticos variados \u00a0<br \/>- Mantener una actitud positiva, emp\u00e1tica y profesional hacia los clientes y\/o en todo momento \u00a0<br \/>- Experiencia previa con centralitas, CRMs como 365 Dynamics, ERP como Navision u otros conocimientos en herramientas usuales en atenci\u00f3n al cliente, ser\u00e1n valoradas\u00a0\u00a0 \u00a0<\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0<\/b><\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0<\/p><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de vida \u00fanico:\u00a0<\/p><p><\/p><p>- Contrato de 39h con horario rotativo de lunes a domingo de 11:00 a 20:00<br \/>- Oficina en una ubicaci\u00f3n excelente en Barcelona \u00a0<br \/>- Salario: 17.139 euros brutos &#43; hasta 1.200 euros brutos en bonus al a\u00f1o \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.\u00a0<\/i><\/p><p><i>R1728720<\/i><\/p>\",\"ats_external_id\":\"R1728720\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-16T01:59:06.623+02:00\",\"created_at\":\"2026-05-07T12:05:00.276+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NzY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NzY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372529\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Asesor-de-Servicio-al-Cliente---Mercado-Espaol-AD03_R1728720\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Asesor-de-Servicio-al-Cliente---Mercado-Espaol-AD03_R1728720\/apply\",\"job_requisition_id\":\"R1728720\"}],\"organizations\":[{\"wid\":\"3597a8640c3d101ef835aa336c940000\",\"descriptor\":\"W0ZPIK P_Sbt_Spain_Adevinta\",\"reference_id\":\"W0ZPIK\",\"custom_reference_id\":\"W0ZPIK\",\"company_reference_id\":null},{\"wid\":\"80767babee88101ee97f362833910000\",\"descriptor\":\"21955 - Adevinta - WHSBTSPAIN339\",\"reference_id\":\"WHSBTSPAIN339\",\"custom_reference_id\":\"WHSBTSPAIN339\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"abel.fernandez1@concentrix.com\"},\"first_name\":\"Abel Fernandez Caballero (102541489)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728720\",\"wid\":\"f25cec4dd3d51005d98bd63292970000\",\"descriptor\":\"Asesor de Servicio al Cliente - Mercado Espa\u00f1ol AD03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1969\",\"campaign_id\":\"279\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Eb\u00e8ne - Fran\u00e7ais\/Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Eb\u00e8ne - Fran\u00e7ais\/Anglais\",\"street\":\"MUS Ebene Cyber City - 1st, 2nd and 3rd Floor, The Cube Building\",\"address\":\"MUS Ebene Cyber City - 1st, 2nd and 3rd Floor, The Cube Building\",\"city\":\"Ebene Cyber City\",\"state\":null,\"postal_code\":\"72201\",\"region\":\"Mauritius\",\"country\":\"Mauritius\",\"short_description\":\"Pour notre client mondialement connu \",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&Eacute;valuer les informations pour traiter les demandes.<\/p>\\n<p>Effectuer des t&acirc;ches suppl&eacute;mentaires en fonction des besoins.<\/p>\\n<p>Qualit&eacute;s requises<\/p>\\n<p>Bon niveau de fran&ccedil;ais et de l&rsquo;anglais &agrave; l'oral et &agrave; l'&eacute;crit.<\/p>\\n<p>Facilit&eacute;s de communication.<\/p>\\n<p>Go&ucirc;t pour le travail en &eacute;quipe.<\/p>\\n<p>Bonnes comp&eacute;tences informatiques.<\/p>\\n<p>Empathie et patience<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>Salaire de base tr&egrave;s attractif<\/p>\\n<p>Prime de performance concurrentiel<\/p>\\n<p>Indemnit&eacute;s repas<\/p>\\n<p>Indemnit&eacute;s sur les shifts de nuit<\/p>\\n<p>Du lundi au dimanche (2 jours de repos dans la semaine)<\/p>\\n<p>Horaires sur plusieur cr&eacute;neaux, le plus tard allant jusqu&rsquo;&agrave; 02hr du matin.<\/p>\\n<p>Assurance maladie prise en charge par la soci&eacute;t&eacute;<\/p>\\n<p>Transport mis &agrave; disposition, pour venir au travail et pour retourner chez vous.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"R1708493\",\"location\":\"Ebene Cyber City, Mauritius\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-16T01:59:06.445+02:00\",\"created_at\":\"2026-05-07T09:52:06.548+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"954\",\"campaign_id\":\"18379\",\"campaign_title\":\"Software Business Analyst I (TCF) R1727973\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultor SAP PS\/IM Sr - Part Time - Unilingual\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p><\/p><p><\/p><p>Nos encontramos en la b\u00fasqueda de un\/a<b> Consultor\/a SAP PS\/IM<\/b> para sumarse a un proyecto de upgrade a SAP S\/4HANA (versi\u00f3n 2025), bajo modelo RISE y metodolog\u00eda SAP Activate.<\/p><p><\/p><p><\/p><p><b>Responsabilidades:<\/b><\/p><ul><li><p><span>Liderar las actividades de revisi\u00f3n y remediaci\u00f3n en los m\u00f3dulos <b>SAP PS\/IM<\/b> durante el upgrade.<\/span><\/p><\/li><li><p><span>Analizar impactos funcionales derivados de simplification items y proponer soluciones.<\/span><\/p><\/li><li><p><span>Validar integraciones con FI\/CO, MM y otros m\u00f3dulos relevantes.<\/span><\/p><\/li><li><p><span>Acompa\u00f1ar pruebas funcionales e integrales, asegurando continuidad de procesos de gesti\u00f3n de proyectos e inversiones.<\/span><\/p><\/li><li><p><span>Documentar ajustes y brindar soporte experto durante la ejecuci\u00f3n y post-upgrade.<\/span><\/p><\/li><li><p><span>Coordinar con equipos t\u00e9cnicos y funcionales para garantizar compatibilidad de desarrollos propios e integraciones.<\/span><\/p><\/li><\/ul><p><\/p><p><b>Requisitos:<\/b><\/p><ul><li><p><span>Experiencia comprobada (m\u00ednimo 7 a\u00f1os) como consultor SAP PS\/IM en proyectos de implementaci\u00f3n o upgrade.<\/span><\/p><\/li><li><p><span>Participaci\u00f3n previa en proyectos <b>SAP S\/4HANA<\/b> (idealmente upgrades t\u00e9cnicos bajo RISE).<\/span><\/p><\/li><li><p><span>Conocimiento s\u00f3lido de integraciones con FI\/CO y MM.<\/span><\/p><\/li><li><p><span>Capacidad para identificar y remediar impactos derivados de simplification items.<\/span><\/p><\/li><li><p><span>Habilidades de comunicaci\u00f3n y trabajo en equipo en entornos cr\u00edticos.<\/span><\/p><\/li><\/ul><p><\/p><p><b>Deseable:<\/b><\/p><ul><li><p><span>Certificaciones SAP en PS o S\/4HANA.<\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1727973\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-07T06:04:35.538+08:00\",\"created_at\":\"2026-05-07T00:06:43.819+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODM3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-PS-IM-Sr---Part-Time---Unilingual_R1727973\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"greciamartina.colmenaresdegamez@concentrix.com\"},\"first_name\":\"Colmenares de Gamez, Grecia Martina\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009276\",\"wid\":\"f81830f171380107b309e28b44d20000\",\"descriptor\":\"Grecia Martina Colmenares de Gamez (102009276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371468\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-PS-IM-Sr---Part-Time---Unilingual_R1727973\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-PS-IM-Sr---Part-Time---Unilingual_R1727973\/apply\",\"job_requisition_id\":\"R1727973\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - CONCENTRIX - 980006168\",\"reference_id\":\"980006168\",\"custom_reference_id\":\"980006168\",\"company_reference_id\":null},{\"wid\":\"5e02068458ea10225db50ebbf4df0000\",\"descriptor\":\"W0ZX4I Catalyst Delivery Bench\",\"reference_id\":\"W0ZX4I\",\"custom_reference_id\":\"W0ZX4I\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"hernanluis.glikin@concentrix.com\"},\"first_name\":\"Hern\u00e1n Glikin (102009273)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1727973\",\"wid\":\"e6d2937abaca1005a12f5f10126d0000\",\"descriptor\":\"Consultor SAP PS\/IM Sr - Part Time - Unilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"568\",\"campaign_id\":\"33218\",\"campaign_title\":\"Advisor II, Customer Service R1635879\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) f\u00fcr einen Automobilhersteller mit 4 Tagen Homeoffice\",\"street\":\"AUT Vienna - Floridsdorfer Hauptstra\u00dfe 1-7\",\"address\":\"AUT Vienna - Floridsdorfer Hauptstra\u00dfe 1-7\",\"city\":\"Vienna\",\"state\":\"Vienna\",\"postal_code\":\"1210\",\"region\":null,\"country\":\"Austria\",\"short_description\":\"\",\"long_description\":\"<p><b>Power your game-changing career<\/b><\/p><p><\/p><p><b>Du suchst einen Job, der zu dir und deinem Leben passt?<\/b> Dann ist diese Stelle genau das Richtige f\u00fcr dich.<br \/>\u00a0<\/p><p>In dieser Position als\u00a0<b>Kundenbetreuer (m\/w\/d) f\u00fcr einen Automobilhersteller<\/b> bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per Mail.<br \/>\u00a0<\/p><p><b>Und zwar mit folgenden Rahmenbedingungen:<\/b><\/p><p>Zum n\u00e4chstm\u00f6glichen Zeitpunkt | Vollzeit | Hybrid | Montag - Freitag von 09:00 - 18:00 Uhr, Samstag 10:00 - 16:00 | Deutsch | Inbound &amp; Outbound | 2.059,41\u20ac brutto\/Monat | unbefristet<br \/>\u00a0<\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren? Perfekt! <\/b>Dann sind wir jetzt dran - lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<br \/>\u00a0<\/p><p><b>Deine Aufgaben<\/b><br \/>\u00a0<\/p><div><p>Als<b>\u00a0<\/b>Kundenberater (m\/w\/d) f\u00fcr einen Automobilhersteller in unserem Team wirst du:<\/p><ul><li><p><b>Kundenanfragen und -w\u00fcnsche bearbeiten<\/b>\u00a0und je nach Bedarf und Situation darauf reagieren.<\/p><\/li><li><p>\u00dcber unterschiedliche Kan\u00e4le (z.B. per Telefon, Mail) mit den Kunden kommunizieren, um ein <b>optimales Kundenerlebnis\u00a0<\/b>zu gew\u00e4hrleisten.<\/p><\/li><li><p>Sobald der Kunde gl\u00fccklich ist, die Kommunikation\u00a0<b>in der Kundendatenbank dokumentieren<\/b>.<br \/>\u00a0<\/p><\/li><\/ul><\/div><p><b>Dein Profil<\/b><br \/>\u00a0<\/p><div><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p><b>Sehr gute Deutschkenntnisse<\/b>\u00a0in Wort und Schrift mitbringst.<\/p><\/li><li><p>Ein\u00a0<b>Kommunikationstalent<\/b>\u00a0mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh\u00f6he abholt.<\/p><\/li><li><p>Die Servicezeiten (Montag - Freitag von 09:00 - 18:00 Uhr, Samstag 10:00 - 16:00)<b>\u00a0abdecken<\/b>\u00a0kannst.<\/p><\/li><li><p><b>Sicher<\/b>\u00a0im Umgang\u00a0<b>mit dem PC<\/b>\u00a0bist.<\/p><\/li><li><p>Wohnhaft in\u00a0<b>\u00d6sterreich\u00a0<\/b>bist.<br \/>\u00a0<\/p><\/li><\/ul><p>Idealerweise hast du:<\/p><ul><li><p><b>Bereits Erfahrung im Kundenservice.<\/b><br \/>\u00a0<\/p><\/li><\/ul><\/div><p><b>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/b> Auch wenn du das Gef\u00fchl hast, nicht alle Kriterien zu erf\u00fcllen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten\u00a0 -ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<br \/>\u00a0<\/p><p><b>Unsere Benefits<\/b><br \/>\u00a0<\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p>Wir m\u00f6chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen\u00a0<b>unbefristeten Arbeitsvertrag<\/b><\/p><\/li><li><p>Wir bieten dir ein <b>hybrides Arbeitsmodell<\/b>: Nach der Einarbeitung kannst du an 4 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p><\/li><li><p>Starte in\u00a0<b>Vollzeit\u00a0<\/b>(40 Std.\/Woche) bei uns durch!<\/p><\/li><li><p>Du bekommst ein monatliches Festgehalt von<b> 2.059,41\u20ac.<\/b><\/p><\/li><li><p>Mit\u00a0<b>25 Urlaubstagen <\/b>und einem flexiblem Arbeitszeitkonto sind sowohl kleine als auch gro\u00dfe Auszeiten m\u00f6glich.<\/p><\/li><li><p>Du startest mit einem<b>\u00a0intensivem (Vollzeit-)Training,<\/b>\u00a0das von zertifizierten Trainern durchgef\u00fchrt wird.<\/p><\/li><li><p><b>Du brauchst keinerlei Vorerfahrung<\/b>.\u00a0Wir stellen dir von Anfang an\u00a0einen Mentor zur Seite, der dich unterst\u00fctzt.<\/p><\/li><li><p>Zus\u00e4tzlich erh\u00e4ltst du regelm\u00e4\u00dfige\u00a0<b>Coachings, Fresh-Ups und Aufbautrainings<\/b>, die dir auch im privaten Bereich von Nutzen sind.<\/p><\/li><li><p>Erhalte eine\u00a0<b>attraktive Pr\u00e4mie von 200\u20ac <\/b>f\u00fcr jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p><\/li><li><p>Eine Vielzahl an\u00a0<b>Mitarbeiter-Rabatten<\/b>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr\u00e4ftig sparen.<\/p><\/li><li><p>Wir legen viel Wert auf interne\u00a0<b>Weiterbildungs- und Karrierem\u00f6glichkeiten <\/b>und das sogar weltweit.<\/p><\/li><li><p>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr\u00fc\u00dfen zu d\u00fcrfen.<br \/>\u00a0<\/p><\/li><\/ul><p><b>Du willst mit uns durchstarten?<\/b><br \/>\u00a0<\/p><p>Wir sind ein global f\u00fchrendes Technologie- und Serviceunternehmen, das die Marken der Zukunft antreibt. Wir unterst\u00fctzen bekannte Marken \u2013 genau die, die du t\u00e4glich nutzt \u2013 dabei, ihr Gesch\u00e4ft mit Technologie und integrierten L\u00f6sungen zu verbessern, in \u00fcber 70 L\u00e4ndern.<br \/>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen.\u00a0<b>Bewirb dich noch heute<\/b>\u00a0\u00fcber unser Online-Formular und finde heraus, warum Concentrix f\u00fcr mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<br \/>\u00a0<\/p><p><b>Du hast noch Fragen?<\/b><br \/>\u00a0<\/p><p><span>Unser virtueller Assistent &#34;Dot&#34; steht dir per WhatsApp unter der Nummer &#43;43 699 1 275 2572 oder \u00fcber den Facebook-Messenger rund um die Uhr zur Verf\u00fcgung und hilft dir gerne weiter.<\/span><br \/><br \/>Dein Ansprechpartner: Marc Haidinger<br \/><br \/><b>Dein zuk\u00fcnftiger Arbeitsort:<\/b><\/p><p>Concentrix Austria GmbH<br \/>Floridsdorfer Hauptstra\u00dfe 1<br \/>1210 Wien<\/p><p>Internes Stellenk\u00fcrzel: <span>R1635879<\/span><br \/>\u00a0<\/p><div><p><b>Concentrix\u00a0setzt sich f\u00fcr Chancengleichheit ein<\/b>\u00a0<\/p><p><i>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/i><br \/><i>Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0660 203 803 1.<\/i><br \/>\u00a0<\/p><p><b>Arbeitserlaubnis<\/b><br \/>\u00a0<\/p><p>Gem\u00e4\u00df \u00f6sterreichischem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in \u00d6sterreich verf\u00fcgen.<\/p><\/div><p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"R1635879\",\"location\":\"Vienna, Vienna\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T20:06:06.530+08:00\",\"created_at\":\"2026-05-06T22:05:21.758+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzIxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUT-Vienna---Floridsdorfer-Hauptstrae-1-7\/Kundenberater--m-w-d--fr-einen-Automobilhersteller-mit-4-Tagen-Homeoffice_R1635879\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"3111d2648c3d101ac0b6a2def7f30000\",\"descriptor\":\"Concentrix Austria GmbH\",\"reference_id\":\"WAT01\",\"organization_reference_id\":\"WAT01\"},\"location\":{\"city\":\"Vienna\",\"state\":\"Vienna\",\"country\":{\"wid\":\"d004c0d1a6c84511ab048669fcdf9fd7\",\"iso2\":\"AT\",\"iso3\":\"AUT\",\"descriptor\":\"Austria\",\"iso_numeric\":\"40\"},\"postal_code\":\"1210\",\"primary_location\":{\"id\":\"AT-VIE-FLORI-01\",\"wid\":\"abb4c0410095101d479bb48f94700000\",\"descriptor\":\"AUT Vienna - Floridsdorfer Hauptstra\u00dfe 1-7\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marc.haidinger@concentrix.com\"},\"first_name\":\"Haidinger, Marc\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102573850\",\"wid\":\"da7d7d2449a210103270242ab2ac0001\",\"descriptor\":\"Marc Haidinger (102573850)\"},{\"id\":\"101300335\",\"wid\":\"d1bdd39f10af0142d011fb5c20509a69\",\"descriptor\":\"Amelie Korf (101300335)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372010\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUT-Vienna---Floridsdorfer-Hauptstrae-1-7\/Kundenberater--m-w-d--fr-einen-Automobilhersteller-mit-4-Tagen-Homeoffice_R1635879\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUT-Vienna---Floridsdorfer-Hauptstrae-1-7\/Kundenberater--m-w-d--fr-einen-Automobilhersteller-mit-4-Tagen-Homeoffice_R1635879\/apply\",\"job_requisition_id\":\"R1635879\"}],\"organizations\":[{\"wid\":\"3111d2648c3d101ac0b6a2def7f30000\",\"descriptor\":\"Concentrix Austria GmbH\",\"reference_id\":\"WAT01\",\"custom_reference_id\":null,\"company_reference_id\":\"WAT01\"},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"35ad68c732c0101fc3f76466e4d80000\",\"descriptor\":\"W0ZMZE Stellantis - At\",\"reference_id\":\"W0ZMZE\",\"custom_reference_id\":\"W0ZMZE\",\"company_reference_id\":null},{\"wid\":\"80767babee88101eefc8100f97030000\",\"descriptor\":\"21268 - Stellantis - WHDACH352\",\"reference_id\":\"WHDACH352\",\"custom_reference_id\":\"WHDACH352\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vanessa.graf@concentrix.com\"},\"first_name\":\"Vanessa Arnold (102573842)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1635879\",\"wid\":\"92ae1a4218cb10105a5ef2c00cca0000\",\"descriptor\":\"Kundenberater (m\/w\/d) f\u00fcr einen Automobilhersteller mit 4 Tagen Homeoffice\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"955\",\"campaign_id\":\"18366\",\"campaign_title\":\"Consultant, Global Analytic Insights (TCF) R1726848\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultant, Global Analytic Insights\",\"street\":\"PHL Quezon City - EXXA Tower\",\"address\":\"PHL Quezon City - EXXA Tower\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Consultant is a key owner of analytic projects that have a direct impact on improving the business. This position emphasizes understanding the context, strategy, and processes of our and our clients\u2019 organizations. The Consultant partners closely with business units to gain in-depth insights into customer needs, services, and the overall business roadmap. This role is one where resourcefulness, flexibility with data approaches and methodologies, tenacity, and collaboration across various organizational functions are critical requirements for success. One should be capable of processing\/transforming raw information into manageable and digestible data or generating data by listening to calls, reading chat logs, etc., when needed. The Consultant is also expected to proactively assess the program to identify projects that enhance operations and finances. They are expected to focus on driving results across multiple areas (e.g. apply process improvement principles to streamline workflows, create\/apply solutions for identified revenue opportunities, etc.).<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><p>The Consultant, Global Analytic Insights will be a key owner of analytic projects that have a direct impact on improving the business. The incumbent will make an impact in small team settings, working with the project team to make data-driven recommendations to enhance call center metric performance. This position entails work within a fast paced environment continuing to hone your analytic, process improvement, critical thinking, and management expertise.<br \/><br \/><b>Strategic Insight:<\/b><\/p><ul><li>Work in partnership with internal and client units to gain a comprehensive understanding of their business strategies, processes, and services.<\/li><li>Comprehend the broader business environment in which the company operates, including industry trends, competitive landscape, and internal dynamics.<\/li><li>Identify opportunities that are crucial in overcoming business challenges based on impact and value.<\/li><li>Leverage collected insights, business environment intelligence, and data measurement for solution feasibility.<br \/>\u00a0<\/li><\/ul><p><b>Process Review and Improvement:<\/b><\/p><ul><li>Understand, map and review assigned business processes from end-to-end.<\/li><li>Identify operational, financial, and technological risks, and provide quantified mitigation strategies.<\/li><li>Foster a culture of continuous improvement, encouraging the identification and exploration of innovative solutions.<br \/>\u00a0<\/li><\/ul><p><b>Analytical Project Management\/Participation:<\/b><\/p><ul><li>Scope and manage analytical projects, including timeline creation and documentation.<\/li><li>Work together with operations and\/or clients to understand business problems and processes.<\/li><li>Conduct data analysis and present actionable and quantifiable recommendations.<\/li><li>Implement and track the impact of recommendations to ensure value realization.<br \/>\u00a0<\/li><\/ul><p><b>Communication and Relationship Management:<\/b><\/p><ul><li>Keep stakeholders informed through effective communication \u2013 manage clients\u2019 previous and current needs, align tasks to appropriate departments, showcase project gains and victories, and advise of progress and potential showstoppers.<\/li><li>Present analysis, findings, and other media to all levels of the organization including executives.<br \/>\u00a0<\/li><\/ul><p><b>Data-Driven Decision Making:<\/b><\/p><ul><li>Utilize expertise in Information Systems to develop, set up, and manage coherent reports that contribute to the execution of action plans.<\/li><li>Ensure data reliability and validity.<\/li><li>Leverage data reporting to gain business insight and operationalize opportunities identified, with the possibility of employing statistical analysis for trend\/insight validity.<br \/>\u00a0<\/li><\/ul><p><b>Teamwork and Accountability:<\/b><\/p><ul><li>Ensuring client wins by initiating improvements and owning the business.<\/li><li>Coordinate and contribute with team members and peers to implement solutions.<\/li><li>Holds self accountable by following through on proposed initiatives, implementation, and outcomes.<br \/>\u00a0<\/li><\/ul><p><b>Call-Related Tasks:<\/b><\/p><ul><li>Listen to live and recorded calls to generate data and\/or spot quantifiable improvement opportunities and glean business insights.<\/li><li>Assess customer emotions and satisfaction levels through sentiment analysis.<\/li><li>Identify hindrances to issue resolution and ensure process compliance is consistent on customer interactions.<br \/>\u00a0<\/li><\/ul><p><b>AI Skills:<\/b><\/p><ul><li>Prompt Engineering: Ability to craft clear, structured prompts that produce accurate and actionable outputs from AI models. This includes writing multi-step instructions, using context-setting techniques, and iterating on prompts to improve quality of results for analytical tasks (e.g. summarizing call data, generating SQL, drafting reports).<\/li><li>AI-Augmented Analysis: Demonstrated ability to integrate AI tools into day-to-day analytical workflows - including using AI to accelerate data interpretation, identify trends, generate hypotheses, and produce first-draft insights that are then validated and refined by the Consultant.<\/li><li>Critical Evaluation of AI Outputs: Ability to review, fact-check, and appropriately challenge AI-generated content. Understands AI limitations (hallucination, bias, context gaps) and applies sound judgment before using outputs in client deliverables or business decisions.<\/li><li>Agentic AI Workflow Design: Ability to design multi-step AI-assisted workflows where AI handles repetitive or high-volume tasks (e.g. data extraction, initial scoring, summarization) while the Consultant focuses on judgment-intensive interpretation and client-facing outputs.<br \/>\u00a0<\/li><\/ul><p><b>Qualifications:<\/b><\/p><p><b>Required:<\/b><\/p><ul><li>Bachelor\u2019s degree in related field from a four-year college or university with two to four years related experience.<\/li><li>Strong analytical skills and ability to use descriptive statistics &amp; predictive analytics methods to translate data into business insights.<\/li><li>Ability to work in an environment where activities and deliverables are dependent on a diverse group of technical and business functional experts.<\/li><li>Demonstrated ability to leverage AI tools (e.g. Claude, Copilot) to accelerate analytical work, with the judgment to validate outputs and apply them responsibly in a client-facing environment.<\/li><li>Ability to adjust and adapt to constantly changing business needs &amp; priorities.<\/li><li>Verifiable skill in following through with project\/solutions implementation. Adept at leading solutions implementation from identification of opportunity and determining business case\/potential value and ROI to results\/ROI follow-through.<\/li><li>Excellent communication and collaboration skills, with particular focus on promoting analysis and proposing solutions.<\/li><li>Ability to work quickly and efficiently without direction or supervision for extended periods.<\/li><li>Advanced\/expert skills in the use of Microsoft Office applications.<\/li><li>Demonstrated ability in creative problem solving and innovative solution development.<\/li><li>Willing to align to a North American work schedule.<\/li><li>Willing to work onsite fully or as needed on client\/account\/business needs.<\/li><\/ul><p><\/p><p><b>Preferred<\/b><\/p><ul><li>Exposure to Python, SQL, Databricks and similar applications.<\/li><li>Familiarity with machine learning concepts and technologies.<\/li><li>Knowledge of Six Sigma or similar process improvement methodologies.<\/li><\/ul>\",\"ats_external_id\":\"R1726848\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-05-14T16:06:06.867+08:00\",\"created_at\":\"2026-05-06T20:04:38.314+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODM2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower\/Consultant--Global-Analytic-Insights_R1726848\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-VELA-EXXA-1\",\"wid\":\"740544c0a47f01c2a535b08e1f115963\",\"descriptor\":\"PHL Quezon City - EXXA Tower\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maerliza.amante@concentrix.com\"},\"first_name\":\"Amante, Ma. Erliza\"},\"categories\":[{\"descriptor\":\"CF Global Analytic Insights\"}],\"recruiters\":[{\"id\":\"102474987\",\"wid\":\"8845dcaeacef103757b9779b87bd0000\",\"descriptor\":\"Janeil Pranada (102474987)\"},{\"id\":\"102505217\",\"wid\":\"f2fa2afd892910447a9bf4bbe9e70000\",\"descriptor\":\"Ma. Erliza Amante (102505217)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0386\",\"descriptor\":\"Consultant, Global Analytic Insights (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372377\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower\/Consultant--Global-Analytic-Insights_R1726848\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower\/Consultant--Global-Analytic-Insights_R1726848\/apply\",\"job_requisition_id\":\"R1726848\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"740544c0a47f0173264c6e2420112c83\",\"descriptor\":\"-\",\"reference_id\":\"ANALYTICS_Hypen_IND\",\"custom_reference_id\":\"ANALYTICS_Hypen_IND\",\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0161bca1e39f1d115446\",\"descriptor\":\"ALYT\",\"reference_id\":\"ALYT\",\"custom_reference_id\":\"ALYT\",\"company_reference_id\":null},{\"wid\":\"cea1ae0b0c86102ea0b5a2d4cb5a0000\",\"descriptor\":\"COGS (CORP) TPS Operational Analytics\",\"reference_id\":\"CATDACONSULDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"timothy.friesen@concentrix.com\"},\"first_name\":\"Timothy Friesen (21829)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1726848\",\"wid\":\"3483d6bd641310059067874f46ed0000\",\"descriptor\":\"Consultant, Global Analytic Insights\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"956\",\"campaign_id\":\"18359\",\"campaign_title\":\"Specialist, Sales Operations R1728250\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (m\/w\/d) - 100% Homeoffice\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<div><div><h2><span><span><span><span>Power your game-changing career<\/span><\/span><\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><\/h2><p><span><span>Du suchst einen Job, der zu dir und deinem Leben passt?\u202fDann ist diese Stelle genau das Richtige f\u00fcr dich.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Als<span>\u00a0<\/span><\/span><\/span><b><span>Sales Development<span>\u00a0<\/span><\/span><span>Representative<\/span><span><span>\u00a0<\/span>(m\/w\/d)<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>\u00fcbernimmst du die Verantwortung f\u00fcr die Lead-Generierung \u2013 von der ersten Recherche bis zur \u00dcbergabe an den Vertrieb. Du bringst neue Impulse, identifizierst relevante Zielgruppen und tr\u00e4gst aktiv zur Weiterentwicklung der Sales-Pipeline bei.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Und zwar mit folgenden Rahmenbedingungen:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Start\u202fzum n\u00e4chstm\u00f6glichen Zeitpunkt<\/span><span><span>\u00a0<\/span>| in Vollzeit | unbefristet | 100% Homeoffice oder flexibel an einem unserer Standorte in Deutschland | flexible Arbeitszeiten<span>\u00a0<\/span><\/span><span>|<span>\u00a0<\/span><\/span><span>Sprachen: Deutsch (C2) und Englisch (C1)<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Das klingt nach dir und deiner beruflichen Zukunft? Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeitenden Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places<span>\u00a0<\/span><\/span><span>to<\/span><span><span>\u00a0<\/span>Work\u201c sind der Beweis daf\u00fcr.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><h2><b><span>Deine Aufgaben<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>Als\u00a0<\/span><\/span><span><span>Sales Development<span>\u00a0<\/span><\/span><span>Representative<\/span><span><span>\u00a0<\/span>(m\/w\/d)<\/span><span>\u00a0<\/span><\/span><span><span>in unserem Team wirst du:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Strategien zur nachhaltigen Lead-Generierung \u2013 datenbasiert und zielgerichtet \u2013 entwickeln und steuern<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>potenzielle<span>\u00a0<\/span><\/span><span>Kund:innen<\/span><span><span>\u00a0<\/span>identifizieren und erste Kontaktaufnahmen \u00fcber E-Mail, LinkedIn, Events und weitere Kan\u00e4le initiieren<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>die Lead-Datenbank analysieren und pflegen sowie die<span>\u00a0<\/span><\/span><span>Conversion<\/span><span><span>\u00a0<\/span>Rates kontinuierlich optimieren<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>eng mit Sales, Marketing und weiteren Teams zusammenarbeiten, um Prozesse zu verbessern und Synergien optimal zu nutzen<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Markt- und Wettbewerbsanalysen durchf\u00fchren und deine Erkenntnisse strukturiert aufbereiten<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><\/p><\/div><div><h2><b><span>Dein Profil<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>Concentrix passt perfekt zu dir, wenn du:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><\/div><div><div><ul><li><p><span><span>Einen erfolgreichen Abschluss in BWL, VWL oder einen vergleichbaren wirtschaftsnahen Hintergrund mitbringst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Mindestens 3 Jahre<\/span><span><span>\u00a0<\/span>Berufserfahrung in den Bereichen Lead Generierung, Marktanalyse und Business Development gesammelt hast.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>S<\/span><span>trategisch<span>\u00a0<\/span><\/span><span>denkst<\/span><span>, analytisch vorgehst und sicher mit CRM-Systemen arbeitest<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>F<\/span><span>undierte Erfahrung mit Salesforce und<span>\u00a0<\/span><\/span><span>Salesloft<\/span><span><span>\u00a0<\/span><\/span><span>mitbringst<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ein<span>\u00a0<\/span><\/span><span>professionelles Auftreten sowie exzellente Kommunikationsf\u00e4higkeiten besitzt<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>\u00dc<\/span><span>ber sehr gute Deutschkenntnisse auf C2-Niveau und gute Englischkenntnisse auf C1-Niveau verf\u00fcgst<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>E<\/span><span>igenst\u00e4ndiges Arbeiten gewohnt<span>\u00a0<\/span><\/span><span>bist<\/span><span><span>\u00a0<\/span>und Freude an der Zusammenarbeit im Team hast<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><span>\u200b<\/span><\/p><\/div><div><h2><b><span>Unsere Benefits<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Wir m\u00f6chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>unbefristeten Arbeitsvertrag<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>setzen.\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Wir bieten dir einen<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>100% Homeoffice-Arbeitsplatz<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>oder du arbeitest flexibel von einem unserer Standorte in Deutschland<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deine zus\u00e4tzliche finanzielle Absicherung durch eine<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>betriebliche Altersvorsorge<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>ist f\u00fcr uns selbstverst\u00e4ndlich.\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Erhalte eine<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>attraktive Pr\u00e4mie von 600\u20ac<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>f\u00fcr jeden neuen Mitarbeiter, den du erfolgreich wirbst.\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Eine Vielzahl an<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>Mitarbeiter-Rabatten<\/span><\/b><span><span>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr\u00e4ftig sparen.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deine<span>\u00a0<\/span><\/span><\/span><b><span>fachliche und pers\u00f6nliche Entwicklung<\/span><\/b><span><span><span>\u00a0<\/span>ist uns wichtig \u2013 erhalte \u00fcber uns<span>\u00a0<\/span><\/span><\/span><b><span>kostenlosen Zugang zu LinkedIn Learning.<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Wir legen viel Wert auf interne<\/span><\/span><b><span><span>\u00a0<\/span>Karrierem\u00f6glichkeiten<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>und das sogar weltweit.\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf<\/span><\/span><span><span>\u202f<\/span><\/span><b><span>Du-und-Du<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>bei Concentrix herzlich begr\u00fc\u00dfen zu d\u00fcrfen.\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><span>\u200b<\/span><\/p><\/div><div><p><b><span>Du willst mit uns durchstarten?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Wir sind der f\u00fchrende globale Marktf\u00fchrer f\u00fcr Technologie und Dienstleistungen, der heute und in der Zukunft die besten Marken der Welt antreibt. Wir unterst\u00fctzen Unternehmen dabei, erfrischend einfach in der Zusammenarbeit, der Interaktion und der Transaktion zu werden. Dabei schaffen wir unvorstellbare Ergebnisse in allen wichtigen Branchen in \u00fcber 70 M\u00e4rkten.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular und finde heraus, warum Concentrix f\u00fcr mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><\/div><div><p><b><span>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/span><\/i><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><i><span>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr Dich passenden Arbeitsplatz zu schaffen.<\/span><\/i><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Arbeitserlaubnis<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Personen ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>#<\/span><span>WAH<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>#EMEACNX<\/span><\/span><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1728250\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-07T18:05:54.375+08:00\",\"created_at\":\"2026-05-06T18:05:59.052+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODM1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Sales-Development-Representative--m-w-d-_R1728250\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"lena.barta@concentrix.com\"},\"first_name\":\"Barta, Lena\"},\"categories\":[{\"descriptor\":\"CF Sales Operations\"}],\"recruiters\":[{\"id\":\"102575142\",\"wid\":\"da7d7d2449a21010325e9b28f0540000\",\"descriptor\":\"Carolin Timmins (102575142)\"},{\"id\":\"102575204\",\"wid\":\"da7d7d2449a21010325d5d387fd00000\",\"descriptor\":\"Lena Barta (102575204)\"},{\"id\":\"102574828\",\"wid\":\"da7d7d2449a21010326571305e2f0000\",\"descriptor\":\"Alev Tuerkoglu (102574828)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2565\",\"descriptor\":\"Specialist, Sales Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371393\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Sales-Development-Representative--m-w-d-_R1728250\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Sales-Development-Representative--m-w-d-_R1728250\/apply\",\"job_requisition_id\":\"R1728250\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"katharina.schulz@concentrix.com\"},\"first_name\":\"Katharina Schulz (102576259)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1728250\",\"wid\":\"2f49f16c3d9d10058db10bbcde0a0000\",\"descriptor\":\"Sales Development Representative (m\/w\/d) - 100% Homeoffice\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1970\",\"campaign_id\":\"270\",\"campaign_title\":\"Conseiller Client - Service Client- Cotonou - Bilingue - Fran\u00e7ais\/ Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- Cotonou - Bilingue - Fran\u00e7ais\/ Anglais\",\"street\":null,\"address\":null,\"city\":\"Cotonou\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":\"Cotonou\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"870782670\",\"location\":\"Cotonou, Cotonou\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-16T01:59:06.438+02:00\",\"created_at\":\"2026-05-06T16:31:17.809+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1971\",\"campaign_id\":\"269\",\"campaign_title\":\"Conseiller Client - T\u00e9l\u00e9vente - Cotonou - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)-  Cotonou -T\u00e9l\u00e9vente - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Cotonou\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":\"Benin\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"354486888\",\"location\":\"Cotonou, Benin\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-16T01:59:06.430+02:00\",\"created_at\":\"2026-05-06T16:21:00.906+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1614\",\"campaign_id\":\"475\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1728326\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Hungarian and Romanian speaking) - On site FA02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona (On site)\",\"long_description\":\"<div>\\n<div>Job Description<\/div>\\n<\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career&nbsp;<\/strong>&nbsp;<\/p>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative in Barcelona (On site), <\/strong>you will be part of our team of game-changers who are powering the brands of the future in tech.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong>&nbsp;<\/p>\\n<p>As a Customer Service Representative in our team, you will:&nbsp;&nbsp;<\/p>\\n<p>- Handle calls through CRM agent portal&nbsp;<br \/>- Create quotations and orders via SAP system&nbsp;<br \/>- Expedite and communicate expected delivery times to customers&nbsp;<br \/>- Offer basic product advice to individual customer needs (at least catalogue knowledge)&nbsp;<br \/>- Provide first level technical assistance to help customers identify their requirements for products and services&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong>&nbsp;<\/p>\\n<p>- Have a proficient or bilingual level of Hungarian and Romanian, and advanced English<br \/>- Are minimum a high school graduate&nbsp;<br \/>- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance&nbsp;<br \/>- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness&nbsp;<br \/>- Have a business mindset will help you engage better with your contacts&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role. &nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:&nbsp;&nbsp;<\/p>\\n<p>- Full time 39 hours\/week permanent contract, Monday to Friday from 7:30 to 16:30<\/p>\\n<p>- Salary: 19.623&nbsp;euros gross\/year up to 4.000 euros gross\/year bonus&nbsp;<\/p>\\n<p>- Great office location in Barcelona&nbsp;<\/p>\\n<p>- Full paid training about the company and the project you will be working on&nbsp;&nbsp;<\/p>\\n<p>- Career development program and specialized courses&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong>&nbsp;<\/p>\\n<p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.&nbsp;<\/em>&nbsp;<br \/>R1728326<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"R1728326\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-11T17:05:11.452+02:00\",\"created_at\":\"2026-05-06T16:05:45.959+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NzU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NzU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Hungarian\",\"Romanian\"],\"recruiter\":{\"email\":{\"address\":\"mariaauxiliadora.ortiz@concentrix.com\"},\"first_name\":\"Ortiz, Maria Auxiliadora\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102538881\",\"wid\":\"da7d7d2449a21010333d8876bb880001\",\"descriptor\":\"Maria Auxiliadora Ortiz (102538881)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371559\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Representative--Hungarian-and-Romanian-speaking----On-site-FA02_R1728326\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Representative--Hungarian-and-Romanian-speaking----On-site-FA02_R1728326\/apply\",\"job_requisition_id\":\"R1728326\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7e2140314d3b101fca0c00084f3b0000\",\"descriptor\":\"20000 - Festo - WHSBTSPAIN127\",\"reference_id\":\"WHSBTSPAIN127\",\"custom_reference_id\":\"WHSBTSPAIN127\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"bcbf993a77a1101fcb95122aeb2e0000\",\"descriptor\":\"W0ZO86 P_Sbt_Spain_Festo\",\"reference_id\":\"W0ZO86\",\"custom_reference_id\":\"W0ZO86\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jessica.maestrelli@concentrix.com\"},\"first_name\":\"Jessica Maestrelli (102539173)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728326\",\"wid\":\"cc033325a6a3100595c1c1049d300000\",\"descriptor\":\"Customer Representative (Hungarian and Romanian speaking) - On site FA02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1972\",\"campaign_id\":\"260\",\"campaign_title\":\"R1701025 Conseiller\u00a0Client (F\/H) - march\u00e9 CANADIEN- Agadir - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller\u00a0Client (F\/H) - march\u00e9 CANADIEN- Agadir - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Qui sommes-nous ?<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l&rsquo;am&eacute;lioration de l&rsquo;exp&eacute;rience client et l&rsquo;optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l&rsquo;excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre mission en tant que Conseiller Client :<\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller Client , vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>R&eacute;pondant avec pr&eacute;cision aux demandes des clients du march&eacute; canadien pendant la plage horaire de 13h &agrave; 1h (heure locale).<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Traitement des appels entrants pour r&eacute;pondre aux questions et r&eacute;soudre les probl&eacute;matiques client, tout en garantissant un suivi rigoureux.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>D&eacute;montrant une aptitude technique avanc&eacute;e : utilisation des outils et technologies pour comprendre et r&eacute;soudre des situations complexes.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ce que nous vous offrons<\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous valorisons nos talents et proposons des avantages uniques :<\/p>\\n<p>&nbsp;<\/p>\\n<p>R&eacute;mun&eacute;ration attractive avec primes suppl&eacute;mentaires :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Prime de performance mensuelle<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Avantages sociaux exceptionnels :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s la p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute; pour un trajet s&eacute;curis&eacute; vers le lieu de travail.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail dynamique avec animations et cadeaux tout au long de l&rsquo;ann&eacute;e.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Le profil de nos Game-Changers<\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement le fran&ccedil;ais , &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sont disponibles pour travailler sur la plage horaire de 13h &agrave; 1h (heure locale)<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent d&rsquo;excellentes comp&eacute;tences en communication : clart&eacute;, p&eacute;dagogie, patience, avec une capacit&eacute; &agrave; expliquer des solutions techniques simplement \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent une bonne aptitude technique : compr&eacute;hension des outils digitaux et des syst&egrave;mes techniques, avec une curiosit&eacute; pour apprendre rapidement \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sont organis&eacute;s, autonomes, proactifs et capables de g&eacute;rer efficacement les priorit&eacute;s m&ecirc;me sous pression \u2699\ufe0f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Processus de recrutement<\/p>\\n<p>&nbsp;<\/p>\\n<p>Tests en ligne (1h) : Apr&egrave;s r&eacute;ception de votre candidature, vous recevrez un email pour participer &agrave; une s&eacute;rie de tests interactifs &eacute;valuant vos comp&eacute;tences linguistiques, techniques et votre personnalit&eacute;.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&Eacute;change t&eacute;l&eacute;phonique : Conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Entretien en pr&eacute;sentiel : Discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\",\"ats_external_id\":\"2667282773\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-06T16:04:08.234+02:00\",\"created_at\":\"2026-05-06T15:26:19.840+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjA\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"466\",\"campaign_id\":\"4889\",\"campaign_title\":\"GTM - \u0130ZM\u0130R - ULA\u015eILAMADI\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - \u0130zmir\",\"street\":null,\"address\":null,\"city\":\"\u0130zmir\",\"state\":\"\u0130zmir\",\"postal_code\":null,\"region\":\"\u0130zmir\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"1903068593\",\"location\":\"\u0130zmir, \u0130zmir\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T02:59:05.605+03:00\",\"created_at\":\"2026-05-06T15:20:10.596+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODg5?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODg5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1973\",\"campaign_id\":\"258\",\"campaign_title\":\"R1674398 Conseiller Client (F\/H)  - Assistance Technique march\u00e9 CANADIEN- Agadir - Fran\u00e7ais \/ Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H)  - Assistance Technique march\u00e9 CANADIEN- Agadir - Fran\u00e7ais \/ Anglais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l&rsquo;am&eacute;lioration de l&rsquo;exp&eacute;rience client et l&rsquo;optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l&rsquo;excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Technique<\/strong><\/p>\\n<p>En tant que Conseiller Client Technique, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p>R&eacute;pondant avec pr&eacute;cision aux demandes des clients du march&eacute; canadien pendant la plage horaire de 14h &agrave; 2h (heure locale).<\/p>\\n<\/li>\\n<li>\\n<p>Traitement des appels entrants pour r&eacute;pondre aux questions et r&eacute;soudre les probl&eacute;matiques techniques, tout en garantissant un suivi rigoureux.<\/p>\\n<\/li>\\n<li>\\n<p>R&eacute;solvant efficacement les probl&egrave;mes techniques : analyse des besoins clients, identification des solutions adapt&eacute;es, et accompagnement dans la r&eacute;solution.<\/p>\\n<\/li>\\n<li>\\n<p>D&eacute;montrant une aptitude technique avanc&eacute;e : utilisation des outils et technologies pour comprendre et r&eacute;soudre des situations complexes.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>Chez Concentrix, nous valorisons nos talents et proposons des avantages uniques :<\/p>\\n<ul>\\n<li>\\n<p>R&eacute;mun&eacute;ration attractive avec primes suppl&eacute;mentaires :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p>Avantages sociaux exceptionnels :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute; pour un trajet s&eacute;curis&eacute; vers le lieu de travail.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail dynamique avec animations et cadeaux tout au long de l&rsquo;ann&eacute;e.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais, &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Sont disponibles pour travailler sur la plage horaire de 14h &agrave; 2h (heure locale)<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent d&rsquo;excellentes comp&eacute;tences en communication : clart&eacute;, p&eacute;dagogie, patience, avec une capacit&eacute; &agrave; expliquer des solutions techniques simplement \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent une bonne aptitude technique : compr&eacute;hension des outils digitaux et des syst&egrave;mes techniques, avec une curiosit&eacute; pour apprendre rapidement \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Sont organis&eacute;s, autonomes, proactifs et capables de g&eacute;rer efficacement les priorit&eacute;s m&ecirc;me sous pression \u2699\ufe0f<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Processus de recrutement<\/strong><\/p>\\n<p>Tests en ligne (1h) : Apr&egrave;s r&eacute;ception de votre candidature, vous recevrez un email pour participer &agrave; une s&eacute;rie de tests interactifs &eacute;valuant vos comp&eacute;tences linguistiques, techniques et votre personnalit&eacute;.<\/p>\\n<p>&Eacute;change t&eacute;l&eacute;phonique : Conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p>Entretien en pr&eacute;sentiel : Discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>Pr&ecirc;t &agrave; relever le d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, o&ugrave; innovation et excellence se rencontrent ! \ud83d\ude80<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2979972387\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T01:59:11.292+02:00\",\"created_at\":\"2026-05-06T15:17:35.488+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1974\",\"campaign_id\":\"257\",\"campaign_title\":\"R1674395 Conseiller Client (F\/H) - Service client - AGADIR - Allemand \/ Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor (M\/F) \u2013 Customer Service \u2013 Agadir \u2013 German \/ English\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Join a team that turns every call into an opportunity! \ud83c\udfaf\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Who are we?<\/strong><\/h3>\\n<p>Concentrix is a global company operating in over 70 countries. We specialize in enhancing customer experiences and optimizing business processes, helping companies transform and achieve excellence in a collaborative, inclusive, and innovative environment.<\/p>\\n<h3><strong>Your role as a Customer Service Advisor<\/strong><\/h3>\\n<p>As a Customer Service Advisor, you&rsquo;ll play a key part in:<\/p>\\n<ul>\\n<li>\\n<p><strong>Meeting customer needs<\/strong>: Delivering high-quality service by responding to inquiries through phone, email, or chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Solving problems<\/strong>: Addressing customer issues or complaints to ensure satisfaction.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Building customer loyalty<\/strong>: Offering personalized solutions to strengthen customer trust and loyalty.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contributing to continuous improvement<\/strong>: Sharing customer feedback to enhance our services and processes.<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>What we offer:<\/strong><\/h3>\\n<p>At Concentrix, we place high value on our talent. Here&rsquo;s what we offer to recognize your contributions:<\/p>\\n<ul>\\n<li>\\n<p><strong>Competitive salary with additional bonuses<\/strong>:<br \/>&bull; Language bonus for our multilingual Game-Changers.<br \/>&bull; Regularity bonus starting from the 12th month and performance-based incentives.<br \/>&bull; Special Eid El Adha bonus.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Outstanding benefits<\/strong>:<br \/>&bull; Comprehensive health insurance and pension plan after one year.<br \/>&bull; Flexible working hours with the option for remote work after the initial training period.<br \/>&bull; Free access to our gym facilities.<br \/>&bull; Transport provided for a smooth and safe commute to work.<br \/>&bull; Ongoing professional development to enhance your skills and knowledge for the role.<\/p>\\n<\/li>\\n<li>\\n<p><strong>A dynamic workplace<\/strong>:<br \/>&bull; Fun, themed events and gifts throughout the year to build team spirit.<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>The profile of our Game Changers<\/strong><\/h3>\\n<p>We&rsquo;re seeking talents who:<\/p>\\n<ul>\\n<li>\\n<p>Are <strong>fluent in both German and English<\/strong>, written and spoken. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Have excellent communication skills, are organized, independent, and have a positive attitude. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Are comfortable using digital tools and naturally curious about new technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Are excited by challenges and passionate about customer satisfaction. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>Our recruitment process:<\/strong><\/h3>\\n<ul>\\n<li>\\n<p><strong>Online assessments (1h)<\/strong>: After we receive your application, we&rsquo;ll send you an invitation to complete a series of online assessments. These tests are designed to assess your language skills, technical abilities, and personality&mdash;helping us better understand your potential!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Phone interview<\/strong>: A conversation with a member of our recruitment team to introduce Concentrix and confirm if you&rsquo;re a good fit for the role.<\/p>\\n<\/li>\\n<li>\\n<p><strong>In-person interview<\/strong>: A deeper discussion to confirm your skills and align your goals with our company culture.<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>Ready to take the challenge?<\/strong><\/h3>\\n<p>Join the Concentrix journey in <strong>Agadir<\/strong>, where innovation and excellence come together! \ud83d\ude80<\/p>\",\"ats_external_id\":\"573039565\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T01:59:12.082+02:00\",\"created_at\":\"2026-05-06T15:12:24.851+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1975\",\"campaign_id\":\"256\",\"campaign_title\":\"R1674393 Conseiller Client (F\/H) \u2013 Expert T\u00e9l\u00e9vente FAI - Agadir - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) \u2013 Expert T\u00e9l\u00e9vente FAI - Agadir - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><strong>Concentrix<\/strong> est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<ul>\\n<li>\\n<p><strong>En promouvant des produits ou services de nos clients <\/strong>:&nbsp; Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En n&eacute;gociant et fid&eacute;lisant<\/strong> :&nbsp; Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En boostant la performance collective<\/strong> :&nbsp; Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez <strong>Concentrix<\/strong>, nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience.<\/p>\\n<p>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience&nbsp;:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un package de <strong>7100 DH<\/strong> d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>De nombreux avantages suppl&eacute;mentaires <\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Un environnement de travail dynamique<\/strong> :<\/p>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Une exp&eacute;rience confirm&eacute;e en t&eacute;l&eacute;vente<\/strong> dans le secteur des Fournisseurs d&rsquo;Acc&egrave;s &agrave; Internet (<strong>FAI<\/strong>) est exig&eacute;e, avec un minimum d&rsquo;un an<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir <strong>Concentrix<\/strong> et confirmer l&rsquo;ad&eacute;quation de ton profil.<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? <\/strong>Rejoins l&rsquo;aventure <strong>Concentrix<\/strong>, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"2872970558\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-12T18:04:49.218+02:00\",\"created_at\":\"2026-05-06T15:08:52.754+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"161\",\"campaign_id\":\"749\",\"campaign_title\":\"R1728420 Customer Service Representative Banking (Bilingual: French\/English) Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative Banking (Bilingual: French\/English) Remote \",\"street\":\"CAN NS Work-at-Home\",\"address\":\"CAN NS Work-at-Home\",\"city\":\"CAN\",\"state\":\"Nova Scotia\",\"postal_code\":\"B3A 4T3\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"The Customer Service Advisor engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Happiest Employees<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then a Customer Service Representative - Remote (Bilingual: French \/ English) position at Concentrix is just the right place for you!<\/p><p>As a Customer Service Representative - Remote (Bilingual: French \/ English), you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>As a Customer Service Representative (Bilingual: French\/English) <span>working from home, you will: <\/span><\/p><ul><li><p>Provide exceptional customer experiences to bank customers and prospective customers as our client seeks to build their brand<\/p><\/li><li><p>Solve problems for bank customers and promote card benefits<\/p><\/li><li><p>Where appropriate, resolve customer complaints and de-escalate emotional situations while using our elevation process to meet customer\u2019s needs<\/p><\/li><li><p>Make customer focused decisions to enhance the value of our card to our clients<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile<\/p><\/li><\/ul><p><\/p><p><b>YOUR QUALIFICATIONS<\/b>\u00a0<\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative (Bilingual: French\/English) Remote role include:\u00a0<\/p><ul><li><p>18 years of age with a High School diploma\/GED\u00a0<\/p><\/li><li><p>1 year of customer service experience required and experience in contact center is a plus.<\/p><\/li><\/ul><ul><li><p>While the role is not technical support you will be expected to utilize multiple systems on a PC throughout your day to day\u00a0<\/p><\/li><li><p>Able to speak, write and understand English which will be confirmed by an assessment<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking\u00a0<\/p><\/li><li><p>Personal qualities\/skills important to the role (tech, service, etc)\u00a0<\/p><\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b>\u00a0<\/p><p><br \/>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:\u00a0<\/p><ul><li><p>The base salary range for this position is $19.35-$22.19\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>4 weeks of paid training<\/p><\/li><li><p>Canada benefits \u2013 Full medical, dental, life insurance<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey\u00a0<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>DailyPay enrollment option to access pay &#34;early,&#34; when you want it\u00a0<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b>\u00a0<br \/>\u00a0If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p><\/p><p>#wfh #wah<\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK.<\/p><p><b><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click<\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u> HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1728420\",\"location\":\"CAN, CAN\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T19:59:04.332-04:00\",\"created_at\":\"2026-05-06T15:05:31.475-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDk?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Nova Scotia\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"B3A 4T3\",\"primary_location\":{\"id\":\"CA-WAH-NOVAS-00\",\"wid\":\"b67da9176e3d1062f9df06fcc749be69\",\"descriptor\":\"CAN NS Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"87b02d0ee49601e181dac68e0e1a3e4a\",\"address\":\"colleen.obrien@concentrix.com\"},\"last_name\":\"O'Brien\",\"first_name\":\"Colleen\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371381\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Work-at-Home\/Customer-Service-Representative-Banking--Bilingual--French-English--Remote_R1728420\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Work-at-Home\/Customer-Service-Representative-Banking--Bilingual--French-English--Remote_R1728420\/apply\",\"job_requisition_id\":\"R1728420\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"db0bffd68c2301725c528d40121aa0c1\",\"address\":\"scott.salkus@concentrix.com\"},\"last_name\":\"Salkus\",\"first_name\":\"Scott\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728420\",\"wid\":\"68db54a6286110059dd39a2fa3f50000\",\"descriptor\":\"R1728420 Customer Service Representative Banking (Bilingual: French\/English) Remote (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"87b02d0ee49601e181dac68e0e1a3e4a\",\"address\":\"colleen.obrien@concentrix.com\"},\"last_name\":\"O'Brien\",\"first_name\":\"Colleen\"},{\"email\":{\"wid\":\"39ef3cc194d9011f0e3eaad301380004\",\"address\":\"isabela.saldanha@concentrix.com\"},\"last_name\":\"Saldanha\",\"first_name\":\"Isabela\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1976\",\"campaign_id\":\"255\",\"campaign_title\":\"R1674391 Conseiller Client (F\/H) - Service client - Agadir - Italien\",\"campaign_type\":\"job_application\",\"job_title\":\"Consulente Clienti (M\/F) \u2013 Servizio Clienti \u2013 Agadir \u2013 Italiano\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Unisciti a un team dinamico che trasforma l\u2019esperienza del cliente!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Chi siamo?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix &egrave; un&rsquo;azienda internazionale presente in oltre 70 paesi. Siamo leader nel miglioramento dell&rsquo;esperienza cliente e nell&rsquo;ottimizzazione dei processi aziendali, aiutando le imprese a trasformarsi e a raggiungere l&rsquo;eccellenza in un ambiente inclusivo, collaborativo e innovativo.<br \/>La tua missione come Consulente Clienti per la Vendita Telefonica<\/p>\\n<p><br \/>In qualit&agrave; di Consulente Clienti per la Vendita Telefonica, avrai un ruolo chiave :<\/p>\\n<ul>\\n<li>\\n<p><strong>Rispondere alle richieste dei clienti<\/strong>: Garantire un&rsquo;assistenza di qualit&agrave; tramite telefono, email e chat nel rispetto degli standard di servizio.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Gestire reclami e segnalazioni<\/strong>: Identificare le problematiche e fornire soluzioni adeguate per assicurare la soddisfazione del cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fidelizzare la clientela<\/strong>: Offrire risposte personalizzate e un supporto efficace per consolidare il rapporto con il cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuire alle performance del servizio<\/strong>: Condividere insight e feedback per migliorare continuamente la qualit&agrave; operativa.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Cosa ti offriamo<\/strong><\/p>\\n<p><br \/>In Concentrix valorizziamo il potenziale di ognuno, con opportunit&agrave; su misura e una retribuzione adeguata alla tua esperienza, che tu sia un profilo junior motivato o un esperto nella vendita diretta.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Una retribuzione interessante e personalizzata secondo il tuo livello di esperienza<\/p>\\n<p>&nbsp;<\/p>\\n<p>Oltre allo stipendio fisso, potrai beneficiare di bonus eccezionali :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Formazione retribuita a partire dal primo mese.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus illimitati in base al raggiungimento degli obiettivi.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus linguistico dedicato ai nostri Game-Changers multilingue.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus di regolarit&agrave; dal 12&deg; mese e incentivi legati alla performance.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus speciale per l&rsquo;A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Numerosi vantaggi aggiuntivi :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Assicurazione sanitaria vantaggiosa e fondo pensione dopo un anno.<\/p>\\n<\/li>\\n<li>\\n<p>Consultazioni di telemedicina gratuite 7 giorni su 7 per tutta la famiglia.<\/p>\\n<\/li>\\n<li>\\n<p>Orari flessibili con possibilit&agrave; di smart working dopo il periodo di integrazione.<\/p>\\n<\/li>\\n<li>\\n<p>Accesso gratuito alle palestre aziendali e convenzioni con asili nido.<\/p>\\n<\/li>\\n<li>\\n<p>Formazione continua per sviluppare le tue competenze e acquisire nuove conoscenze legate al ruolo.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Un ambiente di lavoro dinamico :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Animazioni a tema e regali durante tutto l&rsquo;anno per rafforzare lo spirito di squadra.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Il profilo dei nostri Game-Changers<\/strong><br \/>Cerchiamo talenti che :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Parlano perfettamente italiano, scritto e parlato. La conoscenza del francese &egrave; un plus apprezzato. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Possiedono ottime capacit&agrave; comunicative, sono organizzati, autonomi e proattivi. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Hanno familiarit&agrave; con gli strumenti digitali e sono naturalmente curiosi nell&rsquo;adottare nuove tecnologie. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Affrontano le sfide con entusiasmo e sono appassionati alla soddisfazione del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Il nostro processo di selezione<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Test online (1h) :<\/strong> Dopo aver ricevuto la tua candidatura, ti invieremo un&rsquo;email con l&rsquo;invito a sostenere dei test online. Queste valutazioni interattive valorizzano le tue competenze linguistiche, tecniche e personali. Un passaggio fondamentale per far emergere il tuo potenziale!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Colloquio telefonico : <\/strong>Una conversazione esplorativa con un membro del team recruiting per conoscerci meglio e verificare la compatibilit&agrave; del tuo profilo.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Colloquio in presenza :<\/strong> Un&rsquo;intervista approfondita per validare le tue competenze e allineare le tue aspirazioni alla nostra cultura.<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>Pronto\/a ad accettare la sfida? Unisciti all&rsquo;avventura Concentrix, dove innovazione ed eccellenza si incontrano!<\/strong> \ud83d\ude80<\/p>\",\"ats_external_id\":\"926748933\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-06T16:04:04.219+02:00\",\"created_at\":\"2026-05-06T15:02:47.846+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTU\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1977\",\"campaign_id\":\"254\",\"campaign_title\":\"R1674388 \\tConseiller Client (F\/H) - Assistance Technique - Agadir - Fran\u00e7ais \/ Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Assistance Technique - Agadir - Fran\u00e7ais \/ Anglais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Technique<\/strong><\/p>\\n<p>En tant que Conseiller Client Technique, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux demandes clients avec pr&eacute;cision<\/strong> : Traiter les appels entrants pour r&eacute;pondre aux questions et r&eacute;soudre les probl&eacute;matiques techniques, tout en garantissant un suivi rigoureux.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes techniques efficacement<\/strong> : Analyser les besoins des clients, identifier les solutions adapt&eacute;es et guider les utilisateurs dans la r&eacute;solution de leurs probl&egrave;mes.<\/p>\\n<\/li>\\n<li>\\n<p><strong>D&eacute;montrant une aptitude technique avanc&eacute;e<\/strong> : Utiliser vos comp&eacute;tences pour comprendre et r&eacute;soudre des situations complexes, tout en adoptant les outils et technologies mis &agrave; disposition.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais, <\/strong>aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent d'excellentes comp&eacute;tences en communication<\/strong> : Sont clairs, p&eacute;dagogues et patients, avec une capacit&eacute; &agrave; expliquer des solutions techniques de mani&egrave;re accessible. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>D&eacute;montrent des aptitudes techniques solides<\/strong> : Ont une bonne compr&eacute;hension des outils digitaux, des syst&egrave;mes techniques, et une curiosit&eacute; pour apprendre rapidement de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Adoptent une approche structur&eacute;e et proactive<\/strong> : Sont organis&eacute;s, autonomes et capables de g&eacute;rer efficacement les priorit&eacute;s, m&ecirc;me sous pression. \u2699\ufe0f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>1-Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p><strong>2-&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p><strong>3-Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"1128012524\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T01:59:11.269+02:00\",\"created_at\":\"2026-05-06T14:58:22.872+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTQ\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"418\",\"campaign_id\":\"262\",\"campaign_title\":\"ING IT \/ Italian\/ Iasi\",\"campaign_type\":\"job_application\",\"job_title\":\"Agent Servicii Clien\u021bi cu Italian\u0103 - Chat- Iasi\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Reimagineaz\u0103-\u021bi cariera<\/strong>&nbsp;<\/p>\\n<p>E\u0219ti &icirc;n c\u0103utarea unei schimb\u0103ri de carier\u0103 &icirc;n cadrul unei organiza\u021bii globale orientate spre viitor? Vino s\u0103 faci parte din compania noastr\u0103 premiat\u0103, condus\u0103 de oamenii no\u0219tri din peste 70 de \u021b\u0103ri, unde TO\u021aI membrii contribuie \u0219i &icirc;\u0219i sus\u021bin reciproc succesul \u0219i bun\u0103starea, uni\u021bi cu m&acirc;ndrie ca fiind \\\"game-changers\\\". Suntem recunoscu\u021bi cu premii precum \\\"World's Best Workplaces\\\", Best Companies for Career Growth, and &ldquo;Best Company Culture\\\", an de an.<\/p>\\n<p>Suntem &icirc;n c\u0103utare de <strong>Agent Servicii Clienti cu Italiana - suport via chat- Iasi<\/strong><strong>,<\/strong> care s\u0103 se al\u0103ture echipei noastre de \\\"game-changers\\\", \u0219i care s\u0103 interac\u021bioneze cu m\u0103rci de top, din domenii precum tech, finan\u021be, c\u0103l\u0103torii, mod\u0103, s\u0103n\u0103tate.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Cre\u0219tere &icirc;n carier\u0103 \u0219i dezvoltarea personal\u0103<\/strong>&nbsp;<\/p>\\n<p>&Icirc;\u021bi vom oferi traininguri, acces la cele mai noi tehnologii \u0219i suportul continuu pentru ca tu s\u0103 te po\u021bi dezvolta c&acirc;t mai mult. La Concentrix exist\u0103 un poten\u021bial real de cre\u0219tere profesional\u0103 \u0219i personal\u0103. De fapt, aproximativ 80% dintre managerii \u0219i liderii no\u0219tri au fost promova\u021bi din intern! De aceea, oferim o serie de programe GRATUITE de &icirc;nv\u0103\u021bare \u0219i dezvoltare, concepute special pentru a te sprijini &icirc;n drumul c\u0103tre cariera pe care \u021bi-ai imaginat-o.&nbsp;<\/p>\\n<p><br \/><strong>Ce vei face in acest rol<\/strong><\/p>\\n<ul>\\n<li>Vei oferi asisten\u021b\u0103 pentru conturi curente, carduri, servicii bancare \u0219i solicit\u0103ri generale de informa\u021bii;<\/li>\\n<li>Vei sprijini tranzac\u021biile bancare &icirc;n conformitate cu procedurile \u0219i reglement\u0103rile;<\/li>\\n<li>Vei gestioneza cererile clien\u021bilor folosind ca si canal de comunicare chat-ul;<\/li>\\n<li>Vei asigura un nivel ridicat de experien\u021b\u0103 pentru client, cu profesionalism \u0219i acurate\u021be.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Abilit\u0103\u021bile tale<\/strong>&nbsp;<\/p>\\n<p>Ne vom potrivi dac\u0103 tu:&nbsp;<\/p>\\n<ul>\\n<li style=\\\"text-align: left;\\\">Cunosti limba <strong>Italiana la nivel avansat<\/strong> (atat scris cat si vorbit)<\/li>\\n<li style=\\\"text-align: left;\\\">Esti o persoan\u0103 orientat\u0103 c\u0103tre client, de &icirc;ncredere \u0219i comunicativ\u0103;<\/li>\\n<li style=\\\"text-align: left;\\\">Detii diplom\u0103 de <strong>liceu <\/strong>(Minimum);<\/li>\\n<li style=\\\"text-align: left;\\\">Ai cuno\u0219tin\u021be bune de operare<strong> PC,<\/strong> Windows \u0219i Microsoft Office;<\/li>\\n<li style=\\\"text-align: left;\\\">Esti interesat de sectorul bancar \u0219i\/ sau financiar;<\/li>\\n<li style=\\\"text-align: left;\\\">Ai disponibilitate de a lucra de la <strong>biroul nostru din Ia\u0219i <\/strong>(Cl\u0103direa Moldova Center)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce ai de c&acirc;\u0219tigat<\/strong><\/p>\\n<p>Beneficii:&nbsp;<\/p>\\n<ul>\\n<li>Contract full time pe o perioad\u0103 nedeterminat\u0103&nbsp;<\/li>\\n<li>Bonus de persorman\u021b\u0103&nbsp;<\/li>\\n<li>Ai posibilitatea sa alegi dintr-o serie de beneficii flexibile de pe platforma My Benefit&nbsp;<\/li>\\n<li>Abonament medical\u202f&nbsp;<\/li>\\n<li>Bonus de recomandare a unui prieten&nbsp;<\/li>\\n<li>Formare complet\u0103, pl\u0103tit\u0103 despre proiectul pe care vei lucra&nbsp;<\/li>\\n<li>Program de dezvoltare a carierei \u0219i cursuri de specialitate&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix este un angajator care ofer\u0103 \u0219anse egale de angajare<\/strong>&nbsp;<\/p>\\n<p><em>Ne m&acirc;ndrim cu faptul c\u0103 suntem uni\u021bi ca o singur\u0103 echip\u0103, o singur\u0103 companie, la nivel global. Ne angaj\u0103m s\u0103 oferim oportunit\u0103\u021bi egale de angajare pentru to\u021bi candida\u021bii \u0219i un mediu de lucru lipsit de discriminare \u0219i h\u0103r\u021buire. Toate practicile noastre de recrutare se bazeaz\u0103 pe cerin\u021bele postului \u0219i pe calific\u0103rile profesionale, f\u0103r\u0103 a \u021bine cont de ras\u0103, v&acirc;rst\u0103, identitate de gen, orientare sexual\u0103, religie, etnie, statut familial sau parental, origine na\u021bional\u0103, handicap sau orice alt\u0103 clasificare protejat\u0103 de legile na\u021bionale aplicabile.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibilitate<\/strong>&nbsp;<\/p>\\n<p>&Icirc;n conformitate cu legisla\u021bia muncii, doar candida\u021bii care sunt autoriza\u021bi &icirc;n mod legal s\u0103 lucreze &icirc;n Rom&acirc;nia vor fi lua\u021bi &icirc;n considerare pentru acest post.&nbsp;<\/p>\",\"ats_external_id\":\"1097253807\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T12:28:43.216+03:00\",\"created_at\":\"2026-05-06T14:40:54.315+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjI?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1978\",\"campaign_id\":\"253\",\"campaign_title\":\"R1674378 Conseiller Client (F\/H) - Service client - Agadir - Espagnol\/Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor\/a de Atenci\u00f3n al Cliente (H\/M) \u2013 Servicio al Cliente \u2013 Agadir \u2013 Espa\u00f1ol\/Franc\u00e9s\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>&iexcl;&Uacute;nete a un equipo que convierte cada llamada en una oportunidad! \ud83c\udfaf<\/strong><\/p>\\n<p><strong>&iquest;Qui&eacute;nes somos?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix es una empresa internacional presente en m&aacute;s de 70 pa&iacute;ses. Somos expertos en la mejora de la experiencia del cliente y la optimizaci&oacute;n de procesos empresariales, ayudando a las empresas a transformarse y a alcanzar la excelencia en un entorno inclusivo, colaborativo e innovador.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tu misi&oacute;n como Asesor\/a de Servicio al Cliente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Como Asesor\/a de Servicio al Cliente, desempe&ntilde;ar&aacute;s un papel fundamental al:<\/p>\\n<ul>\\n<li>\\n<p><strong>Responder a las necesidades de los clientes<\/strong> : Asegurar un servicio de calidad respondiendo preguntas por tel&eacute;fono, por correo electr&oacute;nico o por chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Resolver problemas<\/strong> : Identificar y gestionar solicitudes o reclamaciones para garantizar la satisfacci&oacute;n del cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fidelizar a los clientes<\/strong> : Ofrecer soluciones personalizadas para fortalecer la confianza y la lealtad de los clientes.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuir a la mejora continua<\/strong> : Compartir las opiniones de los clientes para optimizar nuestros servicios y procesos.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo que te ofrecemos<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En Concentrix, damos prioridad a la valorizaci&oacute;n de nuestros talentos. Aqu&iacute; tienes los beneficios &uacute;nicos que ofrecemos para reconocer tu contribuci&oacute;n:<\/p>\\n<ul>\\n<li>\\n<p><strong>Una remuneraci&oacute;n atractiva con bonificaciones adicionales<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Bonificaci&oacute;n de idioma para nuestros Game-Changers multiling&uuml;es.<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaci&oacute;n de regularidad a partir del mes 12 y bonificaciones por rendimiento.<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaci&oacute;n especial por A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p><strong>Excepcionales beneficios sociales<\/strong> :<\/p>\\n<ul>\\n<li>\\n<p>Seguro de salud ventajoso y pensi&oacute;n adicional despu&eacute;s de un a&ntilde;o.<\/p>\\n<\/li>\\n<li>\\n<p>Acceso gratuito a nuestro gimnasio.<\/p>\\n<\/li>\\n<li>\\n<p>Transporte asegurado para que llegues a tu lugar de trabajo de forma segura y sin complicaciones log&iacute;sticas.<\/p>\\n<\/li>\\n<li>\\n<p>Formaci&oacute;n continua para desarrollar tus habilidades y adquirir nuevos conocimientos adaptados al puesto.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p><strong>Un entorno de trabajo din&aacute;mico<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Actividades tem&aacute;ticas y regalos a lo largo del a&ntilde;o para fomentar el esp&iacute;ritu de equipo.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>El perfil de nuestros Game-Changers<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Buscamos talentos que:<\/p>\\n<ul>\\n<li>\\n<p><strong>Dominen perfectamente el espa&ntilde;ol y el franc&eacute;s<\/strong> <strong>, tanto de forma escrita como oral<\/strong>, el conocimiento de ingl&eacute;s es un plus. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Tengan un excelente sentido de la comunicaci&oacute;n, sean organizados, aut&oacute;nomos y mantengan una actitud positiva. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Manejen herramientas digitales y muestren una curiosidad natural para adaptarse a nuevas tecnolog&iacute;as. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Acepten desaf&iacute;os con entusiasmo y tengan pasi&oacute;n por la satisfacci&oacute;n del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Nuestro proceso de selecci&oacute;n<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pruebas en l&iacute;nea (1h)<\/strong>: Una vez recibida tu candidatura, recibir&aacute;s un correo electr&oacute;nico con una invitaci&oacute;n para participar en una serie de pruebas en l&iacute;nea. Estas evaluaciones interactivas est&aacute;n dise&ntilde;adas para valorar tus habilidades ling&uuml;&iacute;sticas, t&eacute;cnicas y tu personalidad. &iexcl;Un paso clave para entender mejor tu potencial y destacarte!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entrevista telef&oacute;nica<\/strong>: Una conversaci&oacute;n exploratoria con un miembro de nuestro equipo de reclutamiento para conocer Concentrix y confirmar si tu perfil es adecuado para nosotros.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entrevista presencial<\/strong>: Una conversaci&oacute;n m&aacute;s profunda para validar tus habilidades y alinear tus ambiciones con nuestra cultura empresarial.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&iquest;Est&aacute;s listo para asumir el desaf&iacute;o? &iexcl;&Uacute;nete a la aventura de Concentrix, donde la innovaci&oacute;n y la excelencia se encuentran! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3561631538\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-06T16:04:04.063+02:00\",\"created_at\":\"2026-05-06T14:26:13.149+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1979\",\"campaign_id\":\"252\",\"campaign_title\":\"R1674373 Conseiller Client (F\/H) - Service client - Agadir - Allemand\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/) \u2013 Kundenservice \u2013 Agadir \u2013 Deutsch\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Schlie\u00dfen Sie sich einem Team an, das jeden Anruf in eine Chance verwandelt! \ud83c\udfaf\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Wer sind wir?<\/strong><\/p>\\n<p>Concentrix ist ein internationales Unternehmen, das in mehr als 70 L&auml;ndern vertreten ist. Wir sind f&uuml;hrend in der Verbesserung der Kundenerfahrung und der Optimierung von Gesch&auml;ftsprozessen und helfen Unternehmen, sich zu transformieren und Exzellenz in einer inklusiven, kollaborativen und innovativen Umgebung zu erreichen.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Aufgabe als Kundenservice-Berater\/in<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Als Kundenservice-Berater\/in spielen Sie eine wesentliche Rolle, indem Sie:<\/p>\\n<ul>\\n<li>\\n<p><strong>Die Bed&uuml;rfnisse der Kunden beantworten<\/strong>: Sicherstellung eines qualitativ hochwertigen Service, indem Sie Fragen per Telefon, E-Mail oder Chat beantworten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Probleme l&ouml;sen<\/strong>: Identifizierung und Bearbeitung von Anfragen oder Beschwerden, um die Kundenzufriedenheit zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kunden betreuen<\/strong>: Bereitstellung ma&szlig;geschneiderter L&ouml;sungen, um das Vertrauen und die Loyalit&auml;t der Kunden zu st&auml;rken.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Zur kontinuierlichen Verbesserung beitragen<\/strong>: Teilen von Kundenfeedback, um unsere Dienstleistungen und Prozesse zu optimieren.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Bei Concentrix legen wir gro&szlig;en Wert auf die Wertsch&auml;tzung unserer Talente. Hier sind die einzigartigen Vorteile, die wir anbieten, um Ihren Beitrag anzuerkennen:<\/p>\\n<ul>\\n<li>\\n<p><strong>Attraktive Verg&uuml;tung mit zus&auml;tzlichen Boni<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Sprachbonus f&uuml;r unsere multilingualen Game-Changer.<\/p>\\n<\/li>\\n<li>\\n<p>Regelm&auml;&szlig;igkeitsbonus ab dem 12. Monat und leistungsorientierte Pr&auml;mien.<\/p>\\n<\/li>\\n<li>\\n<p>Sonderbonus zu A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p><strong>Hervorragende Sozialleistungen<\/strong>:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Vorteilhafte Krankenversicherung und Zusatzrente nach einem Jahr.<\/p>\\n<\/li>\\n<li>\\n<p>Kostenloser Zugang zu unserem Fitnessstudio.<\/p>\\n<\/li>\\n<li>\\n<p>Sicherer Transport zu Ihrem Arbeitsplatz ohne logistische H&uuml;rden.<\/p>\\n<\/li>\\n<li>\\n<p>Kontinuierliche Weiterbildung, um Ihre F&auml;higkeiten zu entwickeln und neue, jobgerechte Kenntnisse zu erwerben.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p><strong>Dynamische Arbeitsumgebung<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Thematische Veranstaltungen und Geschenke im Laufe des Jahres zur F&ouml;rderung des Teamgeistes.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Das Profil unserer Game-Changer<\/strong><\/p>\\n<p>Wir suchen Talente, die:<\/p>\\n<ul>\\n<li>\\n<p><strong>Perfekt Deutsch sprechen und schreiben<\/strong>, Englischkenntnisse sind von Vorteil. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber ausgezeichnete Kommunikationsf&auml;higkeiten verf&uuml;gen, gut organisiert, selbstst&auml;ndig sind und eine positive Einstellung haben. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Digitale Werkzeuge beherrschen und eine nat&uuml;rliche Neugier zeigen, um neue Technologien zu adaptieren. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Herausforderungen mit Begeisterung annehmen und eine Leidenschaft f&uuml;r Kundenzufriedenheit haben. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Unser Rekrutierungsprozess<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Online-Tests (1h)<\/strong>: Nach Eingang Ihrer Bewerbung erhalten Sie eine E-Mail mit einer Einladung, an einer Reihe von Online-Tests teilzunehmen. Diese interaktiven Bewertungen sollen Ihre sprachlichen, technischen F&auml;higkeiten sowie Ihre Pers&ouml;nlichkeit bewerten. Ein entscheidender Schritt, um Ihr Potenzial besser zu verstehen und sich abzuheben!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Telefonisches Gespr&auml;ch<\/strong>: Ein erstes Gespr&auml;ch mit einem Mitglied unseres Rekrutierungsteams, um Concentrix kennenzulernen und zu pr&uuml;fen, ob Ihr Profil zu uns passt.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vor-Ort-Interview<\/strong>: Ein ausf&uuml;hrliches Gespr&auml;ch zur Validierung Ihrer F&auml;higkeiten und zur Abstimmung Ihrer Ambitionen mit unserer Unternehmenskultur.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Bereit, die Herausforderung anzunehmen? Schlie&szlig;en Sie sich dem Concentrix-Abenteuer an, wo Innovation und Exzellenz aufeinandertreffen! \ud83d\ude80<\/p>\",\"ats_external_id\":\"2689279195\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-13T10:34:27.885+02:00\",\"created_at\":\"2026-05-06T14:10:37.357+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTI\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"957\",\"campaign_id\":\"18350\",\"campaign_title\":\"Team Leader, Operations R1728176\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader Operations\",\"street\":\"IND Bangalore - Manyata Blk D4, 1st Flr\",\"address\":\"IND Bangalore - Manyata Blk D4, 1st Flr\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560045\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/p><p><\/p><p><b>About the role:<\/b><\/p><p><\/p><p>We are seeking an experienced Team Lead professional to support and oversee financial crime compliance operations within a dynamic, high-growth crypto environment for a crypto client that is launching their compliance program.<\/p><p>This is a client-facing, player-coach role responsible for managing day-to-day operations across transaction monitoring, screening, and Travel Rule workflows. The role will initially support hands-on casework, including Level 1 alert reviews and Level 2 investigations\u2014 and transition into a program leader role focused on quality assurance, operational oversight, and stakeholder management.<\/p><p><\/p><p><\/p><p><b>Role and Key Responsibilities:<\/b><\/p><p><\/p><p>Operational Leadership &amp; Oversight<\/p><ul><li>Oversee daily compliance operations across:<\/li><li>Transaction Monitoring (Level 1 and Level 2)<\/li><li>Name and counterparty screening<\/li><li>Travel Rule validation workflows<\/li><li>Manage alert queues, case allocation, and workflow prioritization<\/li><li>Monitor SLA adherence, backlog, and case aging<\/li><li>Coordinate delivery across onshore and offshore teams<\/li><li>Perform initial alert reviews (Level 1) and complex investigations (Level 2) during onboarding and stabilization phases<\/li><li>Support escalations and provide decisioning across:<\/li><li>Transaction Monitoring alerts<\/li><li>Screening matches<\/li><li>Travel Rule exceptions<\/li><li>Act as a subject matter expert across fiat and crypto investigations<\/li><li>Identify and implement process improvements across<\/li><li>Transaction Monitoring, Screening and Travel Rule workflows<\/li><li>Enhance operational efficiency, quality, and scalability<\/li><li>Support transition and expansion of new workstreams<\/li><\/ul><p><\/p><p><b>Key skills &amp; knowledge:<\/b><\/p><p><\/p><ul><li>5&#43; years of experience in financial crime compliance (FCC)<\/li><li>Strong experience in crypto compliance (required), including: Blockchain analytics investigations and Travel Rule compliance<\/li><li>Strong understanding of AML\/BSA regulatory frameworks<\/li><li>Experience leading or supervising compliance operations teams<\/li><li>Hands-on experience with transaction monitoring and investigations<\/li><li>Strong written and verbal communication skills<\/li><li>SLA adherence and operational efficiency<\/li><li>Quality assurance scores and error reduction<\/li><li>Effective escalation management<\/li><li>Client satisfaction and stakeholder feedback<\/li><li>Team productivity and consistency across global delivery<\/li><li>Strong leadership and team management skills<\/li><li>High attention to detail and quality standards<\/li><li>Ability to manage multiple priorities in a fast-paced environment<\/li><li>Strong analytical and investigative mindset<\/li><li>Ability to balance hands-on execution with strategic oversight<\/li><\/ul><p><\/p><p><b>Education \u2013 Graduate<\/b><\/p><p><\/p><p><b>Disclaimer: -<\/b><\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/p><p><\/p>\",\"ats_external_id\":\"R1728176\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T14:07:44.093+08:00\",\"created_at\":\"2026-05-06T14:07:25.539+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODM1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Manyata-Blk-D4-1st-Flr\/Team-Leader-Operations_R1728176\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560045\",\"primary_location\":{\"id\":\"IN-BAN-MANYA-02\",\"wid\":\"740544c0a47f01fd0c398e901f116e68\",\"descriptor\":\"IND Bangalore - Manyata Blk D4, 1st Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ramyas.r@concentrix.com\"},\"first_name\":\"., Ramya.S\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101911912\",\"wid\":\"b14b43e1260e011a7b574b10cb270000\",\"descriptor\":\"Ramya.S . (101911912)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372328\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Manyata-Blk-D4-1st-Flr\/Team-Leader-Operations_R1728176\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Manyata-Blk-D4-1st-Flr\/Team-Leader-Operations_R1728176\/apply\",\"job_requisition_id\":\"R1728176\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rahul.sunny@concentrix.com\"},\"first_name\":\"Rahul Sunny (103453694)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728176\",\"wid\":\"e6d2937abaca10057fdfc163b5f50000\",\"descriptor\":\"Team Leader Operations\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"958\",\"campaign_id\":\"18349\",\"campaign_title\":\"Sr. Quality Evaluator R1728179\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Analyst\",\"street\":\"IND Bangalore - Manyata Blk D4, 1st Flr\",\"address\":\"IND Bangalore - Manyata Blk D4, 1st Flr\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560045\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/p><p><\/p><p>About the role:<\/p><p><\/p><p>We are seeking an experienced Quality Control\/Checker professional to support and oversee financial crime compliance operations within a dynamic, high-growth crypto environment for a crypto client that is launching their compliance program.<\/p><p>This is a client-facing, player-coach role responsible for managing day-to-day operations across transaction monitoring, screening, and Travel Rule workflows. The role will initially support hands-on casework, including Level 1 alert reviews and Level 2 investigations\u2014 and transition into a program leader role focused on quality assurance, operational oversight, and stakeholder management.<\/p><p><\/p><p><\/p><p>Role and Key Responsibilities:<\/p><p><\/p><p>\u00b7 Conduct quality reviews of investigative casework<\/p><p>\u00b7 Apply QA\/QC scoring methodologies aligned to regulatory expectations<\/p><p>\u00b7 Identify trends, root causes, and areas for improvement<\/p><p>\u00b7 Lead calibration sessions to ensure consistency across teams<\/p><p>\u00b7 Partner closely with offshore delivery teams to ensure seamless operations<\/p><p>\u00b7 Support workforce planning, forecasting, and capacity management<\/p><p>\u00b7 Drive consistency in execution across global teams<\/p><p>\u00b7 Support onboarding, training, and knowledge transfer initiatives<\/p><p>\u00b7 Identify and implement process improvements across:<\/p><p>Transaction Monitoring<\/p><p>Screening<\/p><p>Travel Rule workflows<\/p><p>\u00b7 Enhance operational efficiency, quality, and scalability<\/p><p>\u00b7 Support transition and expansion of new workstreams<\/p><p><\/p><p><\/p><p>Key skills &amp; knowledge:<\/p><p><\/p><p>\u00b7 5&#43; years of experience in financial crime compliance (FCC)<\/p><p>\u00b7 Strong experience in crypto compliance (required), including:<\/p><p>Blockchain analytics investigations<\/p><p>Travel Rule compliance<\/p><p>\u00b7 Strong understanding of AML\/BSA regulatory frameworks<\/p><p>\u00b7 Experience leading or supervising compliance operations teams<\/p><p>\u00b7 Hands-on experience with transaction monitoring and investigations<\/p><p>\u00b7 Strong written and verbal communication skills<\/p><p>\u00b7 SLA adherence and operational efficiency<\/p><p>\u00b7 Quality assurance scores and error reduction<\/p><p>\u00b7 Effective escalation management<\/p><p>\u00b7 Client satisfaction and stakeholder feedback<\/p><p>\u00b7 Strong leadership and team management skills<\/p><p>\u00b7 High attention to detail and quality standards<\/p><p>\u00b7 Ability to manage multiple priorities in a fast-paced environment<\/p><p>\u00b7 Strong analytical and investigative mindset<\/p><p>\u00b7 Ability to balance hands-on execution with strategic oversight<\/p><p><\/p><p><\/p><p>Education \u2013 Graduate<\/p><p><\/p><p>Disclaimer: -<\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/p>\",\"ats_external_id\":\"R1728179\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T14:07:44.029+08:00\",\"created_at\":\"2026-05-06T14:07:25.296+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODM0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Manyata-Blk-D4-1st-Flr\/Quality-Analyst_R1728179\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560045\",\"primary_location\":{\"id\":\"IN-BAN-MANYA-02\",\"wid\":\"740544c0a47f01fd0c398e901f116e68\",\"descriptor\":\"IND Bangalore - Manyata Blk D4, 1st Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ramyas.r@concentrix.com\"},\"first_name\":\"., Ramya.S\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"101911912\",\"wid\":\"b14b43e1260e011a7b574b10cb270000\",\"descriptor\":\"Ramya.S . (101911912)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1618\",\"descriptor\":\"Sr. Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372282\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Manyata-Blk-D4-1st-Flr\/Quality-Analyst_R1728179\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Manyata-Blk-D4-1st-Flr\/Quality-Analyst_R1728179\/apply\",\"job_requisition_id\":\"R1728179\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ranganath.m@concentrix.com\"},\"first_name\":\"Ranganath M (172841)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1728179\",\"wid\":\"245d75e398f51005802490b4b0a20000\",\"descriptor\":\"Quality Analyst\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1615\",\"campaign_id\":\"474\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1728262\",\"campaign_type\":\"job_application\",\"job_title\":\"Gestor Espa\u00f1ol - onsite - IS02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Gestor Espa\u00f1ol - onsite - IS02\",\"long_description\":\"<div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Asesor de Servicio al Cliente - Mercado<span>\u00a0<\/span>Espa\u00f1ol\u00a0<\/span><\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experimenta una carrera que redefine reglas del juego<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Si buscas crecer, como<\/span><\/span><b><span><span>\u00a0<\/span>Asesor de Servicio al Cliente en Barcelona (presencial)<\/span><\/b><span><span>, formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en la industria farmac\u00e9utica.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Crecimiento profesional y desarrollo personal<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo.<\/span><\/span><span><span><span>\u00a0<\/span>Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Lo que har\u00e1s en este puesto<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Como<span>\u00a0<\/span><\/span><\/span><b><span>Asesor de Servicio al Cliente<\/span><\/b><span><span><span>\u00a0<\/span>en nuestro equipo, deber\u00e1s:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Atender llamadas del cliente (farmac\u00e9uticos)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ofrecer informaci\u00f3n, resoluci\u00f3n de incidencias, gesti\u00f3n de facturas, pedidos, albaranes, etc.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Brindar una excelente calidad en su atenci\u00f3n al cliente.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><span><span>Tus competencias<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Formaremos un buen equipo si t\u00fa:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Cuentas con un nivel nativo o biling\u00fce de Espa\u00f1ol\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Eres<span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span>p<\/span><span>ersona<span>\u00a0<\/span><\/span><span>din\u00e1mica<\/span><span><span>\u00a0<\/span>y responsable<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Tienes<\/span><span><span>\u00a0<\/span><\/span><span>b<\/span><span>uenas<\/span><span><span>\u00a0<\/span>dotes<span>\u00a0<\/span><\/span><span>comunicativas<\/span><span><span>\u00a0<\/span>y organizativas<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Eres<span>\u00a0<\/span><\/span><span>p<\/span><span>untual<\/span><span>,<span>\u00a0<\/span><\/span><span>a<\/span><span>gil<\/span><span><span>\u00a0<\/span>y con<span>\u00a0<\/span><\/span><span>ganas<\/span><span><span>\u00a0<\/span>de trabajar<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Puedes<\/span><span><span>\u00a0<\/span><\/span><span>trabajo<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>equipo<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>C<\/span><span>uentas con<span>\u00a0<\/span><\/span><span>c<\/span><span>onocimientos<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>ofim\u00e1tica<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>nivel<\/span><span><span>\u00a0<\/span><\/span><span>usuario<\/span><span><span>\u00a0<\/span>m\u00ednimo<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Sera un plus<span>\u00a0<\/span><\/span><span>si<\/span><span><span>\u00a0<\/span><\/span><span>t\u00fa<\/span><span>:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Cuentas con<span>\u00a0<\/span><\/span><span>conocimientos<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>SAP<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Tienes<\/span><span><span>\u00a0<\/span><\/span><span>conocimientos<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span>sector<span>\u00a0<\/span><\/span><span>farmac\u00e9utico<\/span><span><span>\u00a0<\/span>o<span>\u00a0<\/span><\/span><span>entorno<\/span><span><span>\u00a0<\/span><\/span><span>sanitario<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Lo que ofrecemos<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de vida \u00fanico:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Contrato\u00a0 de<span>\u00a0<\/span>39h con horario: <\/span>09:00 to 18:00 Lunes a Jueves y 09:00 to 16:00 Viernes<\/span><br \/><span><span>- Oficina en una ubicaci\u00f3n excelente en Barcelona<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salario:<span>\u00a0<\/span><\/span>18.052,54<span><span>\u00a0<\/span>euros brutos &#43; hasta <\/span>720<span><span>\u00a0<\/span>euros brutos en bonus al a\u00f1o<span>\u00a0<\/span>\u00a0<\/span><\/span><br \/><span><span>- Bonificaci\u00f3n por recomendaci\u00f3n<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Experimenta tu mejor versi\u00f3n<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>En<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>alrededor del mundo consideran a<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span><span>\u00a0<\/span>su \u00abempleador preferido\u00bb.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Ofrecemos<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>empleo<\/span><span>\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Nos<span>\u00a0<\/span><\/span><span>comprometemos<\/span><span><span>\u00a0<\/span><\/span><span>a<\/span><span><span>\u00a0<\/span><\/span><span>ofrecer<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span><\/span><span>laborales<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>todos<\/span><span><span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>candidatos<\/span><span>, y un<span>\u00a0<\/span><\/span><span>entorno<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>trabajo<\/span><span><span>\u00a0<\/span>libre de<span>\u00a0<\/span><\/span><span>discriminaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>acoso<\/span><span>.<span>\u00a0<\/span><\/span><span>Todas<\/span><span><span>\u00a0<\/span><\/span><span>nuestras<\/span><span><span>\u00a0<\/span><\/span><span>pr\u00e1cticas<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>contrataci\u00f3n<\/span><span><span>\u00a0<\/span>se<span>\u00a0<\/span><\/span><span>basan<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>necesidades<\/span><span><span>\u00a0<\/span><\/span><span>empresariales<\/span><span>,<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>requisitos<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>puesto<\/span><span><span>\u00a0<\/span>y las<span>\u00a0<\/span><\/span><span>cualificaciones<\/span><span><span>\u00a0<\/span><\/span><span>personales<\/span><span>, sin<span>\u00a0<\/span><\/span><span>tener<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>cuenta<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>identidad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>g\u00e9nero<\/span><span>, la<span>\u00a0<\/span><\/span><span>edad<\/span><span>, la<span>\u00a0<\/span><\/span><span>religi\u00f3n<\/span><span>,<span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>origen<\/span><span><span>\u00a0<\/span><\/span><span>\u00e9tnico<\/span><span>, la<span>\u00a0<\/span><\/span><span>situaci\u00f3n<\/span><span><span>\u00a0<\/span>familiar o parental o<span>\u00a0<\/span><\/span><span>cualquier<\/span><span><span>\u00a0<\/span><\/span><span>otra<\/span><span><span>\u00a0<\/span><\/span><span>clasificaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>protegida<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>legislaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>nacional<\/span><span><span>\u00a0<\/span><\/span><span>aplicable<\/span><span>.<\/span><\/i><span>\u00a0<\/span><\/p><p><span>R1728262<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1728262\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1504.38\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T01:59:12.455+02:00\",\"created_at\":\"2026-05-06T14:04:44.537+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NzQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NzQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Catalan\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"sofia.bentodematosferreira@concentrix.com\"},\"first_name\":\"Bento De Matos Ferreira, Sofia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102540447\",\"wid\":\"da7d7d2449a21010382b12ae06150001\",\"descriptor\":\"Sofia Bento De Matos Ferreira (102540447)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2949\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371712\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Gestor-Espaol---onsite---IS02_R1728262-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Gestor-Espaol---onsite---IS02_R1728262-1\/apply\",\"job_requisition_id\":\"R1728262\"}],\"organizations\":[{\"wid\":\"d51babcf11e31025a533692e19cb0000\",\"descriptor\":\"W0ZX7B ISDIN B2B\",\"reference_id\":\"W0ZX7B\",\"custom_reference_id\":\"W0ZX7B\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"0641ffbbf57e101fc9794ccda4f30000\",\"descriptor\":\"20191 - Isdin - WHSBTSPAIN30\",\"reference_id\":\"WHSBTSPAIN30\",\"custom_reference_id\":\"WHSBTSPAIN30\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"carolina.bruy@concentrix.com\"},\"first_name\":\"Carolina Bruy (102538242)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728262\",\"wid\":\"245d75e398f510058ead76253cc00000\",\"descriptor\":\"Gestor Espa\u00f1ol - onsite - IS02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1980\",\"campaign_id\":\"248\",\"campaign_title\":\"R1674366 Conseiller Client (F\/H) - Service Client - Agadir - Fran\u00e7ais\/Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client - Agadir - Fran\u00e7ais\/Anglais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3><strong>Le profil de nos Game-Changers<\/strong><\/h3>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ont un bon niveau en anglais<\/strong>, &agrave; l&rsquo;oral comme &agrave; l&rsquo;&eacute;crit, permettant de comprendre et traiter des demandes en contexte professionnel. \ud83c\uddec\ud83c\udde7<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Rel&egrave;vent les d&eacute;fis avec enthousiasme et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>1- Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p><strong>2- &Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p><strong>3- Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"478302904\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T17:14:23.975+02:00\",\"created_at\":\"2026-05-06T13:47:12.133+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDg\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1981\",\"campaign_id\":\"246\",\"campaign_title\":\"R1674325 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Agadir - Fran\u00e7ais (permanente) (Ouverte)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Agadir - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><strong>Concentrix<\/strong> est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<ul>\\n<li>\\n<p><strong>En promouvant des produits ou services de nos clients <\/strong>:&nbsp; Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En n&eacute;gociant et fid&eacute;lisant<\/strong> :&nbsp; Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En boostant la performance collective<\/strong> :&nbsp; Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez <strong>Concentrix<\/strong>, nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience, que tu sois d&eacute;butant(e) motiv&eacute;(e) , ou expert(e) &nbsp;en vente directe.<\/p>\\n<p>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience&nbsp;:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un package de <strong>7100 DH<\/strong> d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<\/p>\\n<\/li>\\n<li>\\n<p>Si tu es d&eacute;butant (e) , un <strong>package exceptionnel de 4600 DH<\/strong> t&rsquo;est propos&eacute;(e).<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>De nombreux avantages suppl&eacute;mentaires <\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Un environnement de travail dynamique<\/strong> :<\/p>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir <strong>Concentrix<\/strong> et confirmer l&rsquo;ad&eacute;quation de ton profil.<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? <\/strong>Rejoins l&rsquo;aventure <strong>Concentrix<\/strong>, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"102931109\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-06T16:04:03.975+02:00\",\"created_at\":\"2026-05-06T13:07:26.975+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDY?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDY\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1784\",\"campaign_id\":\"514\",\"campaign_title\":\"Enterprise \/ English \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English-speaking) - Rent-a-Car\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga District\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for a Renta-a-car in Braga, Portugal (On-Site),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li>\\n<li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li>\\n<li>Gather information from new customers and insert it into the platform.<\/li>\\n<li>Process and respond to contact requests promptly.<\/li>\\n<li>Contribute to creating a commitment to our client's brand.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of English (C1 written and oral)<\/li>\\n<li>Have excellent communication and active listening skills<\/li>\\n<li>Have the ability to identify customers' needs and propose fast solutions<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3828442704\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T10:03:51.830+01:00\",\"created_at\":\"2026-05-06T12:50:49.227+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1785\",\"campaign_id\":\"513\",\"campaign_title\":\" ByteDance ONB Leads \/ Portuguese\/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Portuguese-speaking) -  Creator Onboarding Support\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Representative, you will:<\/p>\\n<ul>\\n<li>Execute high-volume outbound calling campaigns to engage potential leads and \\\"sell\\\" the benefits of Live Monetization features (Gifts, Subscriptions, and Rewards).<\/li>\\n<li>Drive lead conversion and activation by guiding creators through the technical setup.<\/li>\\n<li>Utilize strong telemarketing and negotiation skills to handle objections, build rapport, and secure commitment from creators during the onboarding journey.<\/li>\\n<li>Adhere to standard operating procedures (SOPs) for data validation and account security while&nbsp;maintaining&nbsp;a consultative, results-driven approach.<\/li>\\n<li>Maintain strict adherence to conversion targets, service level agreements (SLAs), and quality standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Are fluent in European Portuguese (C1\/C2) and have a good level of English (B2), both written and spoken<\/strong><\/li>\\n<li>Have excellent communication and persuasive skills, with the ability to build rapport and engage customers effectively<\/li>\\n<li>Have experience handling outbound calls, telemarketing, or sales-related activities<\/li>\\n<li>Have previous experience in a contact center or customer service\/sales environment (preferred)<\/li>\\n<li>Are familiar with social media platforms and have a basic understanding of digital advertising<\/li>\\n<li>Are adaptable and flexible in a fast-paced environment, including availability to work rotating shifts if needed<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Fixed Monday to Friday working hours (9h&ndash;18h)<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1934054286\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T00:59:02.708+01:00\",\"created_at\":\"2026-05-06T12:40:59.527+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1786\",\"campaign_id\":\"512\",\"campaign_title\":\"ByteDance ONB Leads \/ Portuguese\/ BM \/ Porto \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistente de Apoio ao Cliente em Portugu\u00eas - Onboarding de Criadores\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Assistente de Apoio ao Cliente no Porto, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Assistente de Apoio ao Cliente, vais:<\/p>\\n<ul>\\n<li>Realizar campanhas de chamadas outbound em grande volume para contactar potenciais leads e promover os benef&iacute;cios das funcionalidades de Live Monetization (Presentes, Subscri&ccedil;&otilde;es e Recompensas)<\/li>\\n<li>Impulsionar a convers&atilde;o e ativa&ccedil;&atilde;o de leads, acompanhando os criadores durante o processo de configura&ccedil;&atilde;o t&eacute;cnica<\/li>\\n<li>Utilizar fortes compet&ecirc;ncias de telemarketing e negocia&ccedil;&atilde;o para gerir obje&ccedil;&otilde;es, criar rela&ccedil;&otilde;es de confian&ccedil;a e garantir o compromisso dos criadores ao longo do processo de onboarding<\/li>\\n<li>Cumprir os procedimentos operacionais standard (SOPs) relativos &agrave; valida&ccedil;&atilde;o de dados e seguran&ccedil;a das contas, mantendo uma abordagem consultiva e orientada para resultados<\/li>\\n<li>Assegurar o cumprimento rigoroso dos objetivos de convers&atilde;o, acordos de n&iacute;vel de servi&ccedil;o (SLAs) e padr&otilde;es de qualidade<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li><strong>&Eacute;s fluente em Portugu&ecirc;s Europeu (C1\/C2) e um bom n&iacute;vel de ingl&ecirc;s (B2), tanto escrito como oral<\/strong><\/li>\\n<li>Tens excelentes compet&ecirc;ncias de comunica&ccedil;&atilde;o e persuas&atilde;o, com capacidade para criar rela&ccedil;&otilde;es de confian&ccedil;a e envolver clientes de forma eficaz<\/li>\\n<li>Tens experi&ecirc;ncia em chamadas outbound, telemarketing ou atividades relacionadas com vendas<\/li>\\n<li>Tens experi&ecirc;ncia pr&eacute;via em contact center ou em ambientes de apoio ao cliente\/vendas (preferencial)<\/li>\\n<li>Est&aacute;s familiarizado(a) com plataformas de redes sociais e tens conhecimentos b&aacute;sicos de publicidade digital<\/li>\\n<li>&Eacute;s adapt&aacute;vel e flex&iacute;vel num ambiente din&acirc;mico e acelerado, incluindo disponibilidade para trabalhar em hor&aacute;rios rotativos, se necess&aacute;rio<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo<\/li>\\n<li>Hor&aacute;rio fixo de segunda a sexta-feira (9h &agrave;s 18h)<\/li>\\n<li>Localiza&ccedil;&atilde;o central no Porto, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"122050663\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T00:59:02.439+01:00\",\"created_at\":\"2026-05-06T12:24:51.305+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1787\",\"campaign_id\":\"511\",\"campaign_title\":\"ByteDance LM CS \/ Portuguese\/ BM \/ Porto \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistente de Apoio ao Cliente em Portugu\u00eas \u2013 Redes Sociais\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Assistente de Apoio ao Cliente no Porto, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Assistente de Apoio ao Cliente, vais:<\/p>\\n<ul>\\n<li>Prestar apoio ao cliente, gerindo quest&otilde;es, d&uacute;vidas e pedidos de suporte<\/li>\\n<li>Utilizar diferentes plataformas e ferramentas de trabalho<\/li>\\n<li>Investigar e recolher informa&ccedil;&atilde;o para fornecer respostas adequadas aos clientes<\/li>\\n<li>Garantir um suporte ao cliente detalhado e organizado, procurando continuamente iniciativas para melhorar a experi&ecirc;ncia global do cliente<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um n&iacute;vel elevado de Portugu&ecirc;s Europeu e &eacute;s fluente em Ingl&ecirc;s (B2), tanto oral como escrito<\/li>\\n<li>Tens conhecimentos pr&eacute;vios sobre m&eacute;todos de pagamento online e transa&ccedil;&otilde;es<\/li>\\n<li>Tens boas compet&ecirc;ncias inform&aacute;ticas e &eacute;s uma pessoa dedicada e organizada<\/li>\\n<li>Tens elevada aten&ccedil;&atilde;o ao detalhe e uma mentalidade orientada para a resolu&ccedil;&atilde;o de problemas<\/li>\\n<li>Tens excelentes capacidades de comunica&ccedil;&atilde;o, tanto escritas como verbais<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de desempenho<\/li>\\n<li>Localiza&ccedil;&atilde;o central no Porto, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2605007964\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T00:59:04.809+01:00\",\"created_at\":\"2026-05-06T12:17:46.517+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"493\",\"campaign_id\":\"2348\",\"campaign_title\":\"GTM - Netgear\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Advisor\",\"street\":\"\",\"address\":\"\",\"city\":\"Dublin\",\"state\":\"County Dublin\",\"postal_code\":\"\",\"region\":\"Ireland\",\"country\":\"Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;&nbsp;<\/p>\\n<p>If you&rsquo;re a proactive action-taker and solution-finder with a keen eye for detail and a high level of integrity, this may be the right role for you.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><strong>Rate of Pay:<\/strong> Starting salary of &euro; 34,000 increasing to &euro; 38,000 by year 3<\/li>\\n<li><strong>Hours of work:<\/strong> Full-time permanent position working on&nbsp;2&nbsp;rotational shifts:&nbsp;Monday to Friday&nbsp;&ndash; Early shift 8am &ndash; 4:30pm \/ Late shift 8:30am &ndash; 5pm.&nbsp;&nbsp;You will be contracted to&nbsp;40&nbsp;-&nbsp;hours&nbsp;paid production.&nbsp;<\/li>\\n<li><strong>Location:<\/strong> permanent work at home opportunity that requires you to be based in Ireland.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Join Concentrix and be part of a dynamic team supporting the full NETGEAR home product range through phone, email, and chat. From day one, you&rsquo;ll receive full training through e-learning tools and a virtual lab environment to help you succeed in the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Role Responsibilities<\/strong><\/p>\\n<ul>\\n<li>Provide excellent&nbsp;B2B&nbsp;customer service on behalf&nbsp;of&nbsp;Netgear&nbsp;through&nbsp;calls,&nbsp;chat&nbsp;&amp; emails.&nbsp;&nbsp;<\/li>\\n<li>This team deals with the most technical and complex queries.<\/li>\\n<li>Types of queries: NAS, Switching, Routing, Wireless and Security devices issues.&nbsp;<\/li>\\n<li>Types of customers:&nbsp;always at a&nbsp;B2B&nbsp;level -&nbsp;small businesses, technicians, business&nbsp;owners&nbsp;or managers&nbsp;&ndash; who have connection issues using&nbsp;Netgear&nbsp;products.&nbsp;&nbsp;<\/li>\\n<li>Dealing with complex issues investigations.<\/li>\\n<li>Working to targets such as Customer satisfaction surveys<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong>&nbsp;<\/p>\\n<p>Required&nbsp;<\/p>\\n<ul>\\n<li>Fluent in LANGUAGE and English, both Oral and Written.<\/li>\\n<li>A good mix of both IT knowledge and customer service skills&nbsp;are&nbsp;essential.&nbsp;<\/li>\\n<li>Excellent communication skills.&nbsp;&nbsp;<\/li>\\n<li>Proven time management skills and ability to work under time pressures.&nbsp;&nbsp;<\/li>\\n<li>Fantastic team spirit and mentality with a focus on customer satisfaction.<\/li>\\n<li>Comfortable private workspace at home with direct Wi-Fi connections with minimum broadband speeds of 10mbps<\/li>\\n<\/ul>\\n<p>Preferred&nbsp;<\/p>\\n<ul>\\n<li>Any IT certification or equivalent qualification is&nbsp;desirable&nbsp;and relevant&nbsp;technical&nbsp;or call&nbsp;center&nbsp;experience&nbsp;will also be taken into consideration.&nbsp;&nbsp;<\/li>\\n<li>Experience of&nbsp;supporting customers in a contact&nbsp;center&nbsp;environment is desirable.&nbsp;&nbsp;<\/li>\\n<li>Familiarity with Routers, TCP\/IP, Firewalls,&nbsp;LAN&nbsp;and other network technologies would be a distinct advantage.&nbsp;<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>A competitive salary of &euro; 34,000 increasing to &euro; 38,000 by year 3<\/li>\\n<li>Employee Discounts<\/li>\\n<li>Wellness Programme&nbsp;<\/li>\\n<li>Gym discounts<\/li>\\n<li>Workplace pension<\/li>\\n<li>Health Insurance<\/li>\\n<li>Life Insurance and income protection<\/li>\\n<li>Employee Assistance Program (EAP)<\/li>\\n<li>Employee Stock purchase plan (ESPP)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer.<\/strong><\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the Irish law, only applicants who are legally authorised to work in Ireland will be considered for this position.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"4035014783\",\"location\":\"Dublin, Ireland\",\"job_type\":\"full_time\",\"salary\":\"34000\",\"salary_type\":\"annually\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T23:59:06.197Z\",\"created_at\":\"2026-05-06T10:11:01.317Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzQ4?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzQ4\/apply?\",\"head_count\":\"5\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1616\",\"campaign_id\":\"472\",\"campaign_title\":\"Advisor I, Technical Support - Bilingual R1728185\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente\u00a0de\u00a0Soporte\u00a0T\u00e9cnico\u00a0Telef\u00f3nico\u00a0 -\u00a0Mercado\u00a0Valenciano\u00a0\u2013\u00a0Presencial\u00a0LL01\u00a0\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<p>Experimenta una carrera que redefine reglas del juego<\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas \u2014las que utilizas d\u00eda a d\u00eda\u2014 a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/p><p><\/p><p>Si buscas crecer, como Agente de Soporte T\u00e9cnico en Valencia (presencial), formar\u00e1s parte de nuestro equipo innovador, impulsando marcas l\u00edderes en sectores como tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s.<\/p><p><\/p><p>Como Agente de Soporte T\u00e9cnico Telef\u00f3nico, deber\u00e1s:<\/p><p><\/p><p>- Proporcionar atenci\u00f3n al cliente a trav\u00e9s de tel\u00e9fono y correo electr\u00f3nico, garantizando una experiencia excepcional en el uso de nuestros productos\u00a0<\/p><p>- Realizar un diagn\u00f3stico inicial de las incidencias reportadas, identificando posibles aver\u00edas funcionales y determinando la mejor soluci\u00f3n\u00a0<\/p><p>- Gestionar las solicitudes de los clientes, manteni\u00e9ndolos informados en todo momento sobre el estado de sus casos y ofreciendo respuestas \u00e1giles y eficaces\u00a0<\/p><p>- Coordinar visitas con el servicio t\u00e9cnico cuando sea necesario, asegurando una resoluci\u00f3n eficiente y en tiempo de los problemas\u00a0<\/p><p>- Contribuir a la mejora continua de la satisfacci\u00f3n del cliente,\u00a0 recopilando feedback y proponiendo mejoras en procesos y servicio\u00a0<\/p><p>- Tu papel ser\u00e1 clave para garantizar una experiencia sin fricciones para nuestros clientes, combinando habilidades de atenci\u00f3n, an\u00e1lisis y resoluci\u00f3n t\u00e9cnica para mantener altos est\u00e1ndares de calidad y servicio.<\/p><p><\/p><p>Tus competencias<\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego: personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos.<\/p><p><\/p><p>Formaremos un buen equipo si t\u00fa tienes:<\/p><p><\/p><p>- Nivel biling\u00fce de castellano y valenciano<\/p><p>- Buena comunicaci\u00f3n verbal y escrita\u00a0<\/p><p>- Orientaci\u00f3n al cliente, empat\u00eda y flexibilidad\u00a0<\/p><p>- Capacidad de trabajo en equipo, organizaci\u00f3n y alta motivaci\u00f3n\u00a0<\/p><p>- Habilidades de negociaci\u00f3n y orientaci\u00f3n comercial\u00a0<\/p><p>Ser\u00eda una ventaja si tienes:<\/p><p>- Conocimientos IT a nivel avanzado\u00a0<\/p><p><\/p><p>\u00bfNo cumples todos los requisitos?<\/p><p><\/p><p>Nos dedicamos a crear un entorno de trabajo diverso, inclusivo y aut\u00e9ntico donde todos puedan aprender y desarrollarse. Si crees que no cumples con todos los requisitos, te animamos a postularte. Haremos todo lo posible por encontrar el puesto adecuado para ti, ahora o en el futuro.<\/p><p><\/p><p>Lo que ofrecemos<\/p><p><\/p><p>- Contrato de 30h con horario rotativo de de 09:00 a 18:00\u00a0<\/p><p>- Oficina en excelente ubicaci\u00f3n en Valencia\u00a0<\/p><p>- Salario: 13 800 \u20ac brutos &#43; hasta 1 200 \u20ac brutos en bonus anual\u00a0<\/p><p>- Bonificaci\u00f3n por recomendaci\u00f3n\u00a0<\/p><p>- Formaci\u00f3n completa y remunerada sobre la empresa y el proyecto\u00a0<\/p><p>- Programa de desarrollo profesional y cursos especializados\u00a0<\/p><p><\/p><p>Experimenta tu mejor versi\u00f3n<\/p><p><\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes tambi\u00e9n lo hacen.<\/p><p>Si esto suena como el siguiente paso en tu carrera, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers en todo el mundo consideran a Concentrix su empleador preferido.<\/p><p><\/p><p>Ofrecemos igualdad de oportunidades de empleo<\/p><p>Nos comprometemos a ofrecer igualdad de oportunidades laborales y un entorno libre de discriminaci\u00f3n y acoso. Todas nuestras decisiones de contrataci\u00f3n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones personales, sin importar identidad de g\u00e9nero, edad, religi\u00f3n, origen \u00e9tnico, situaci\u00f3n familiar o cualquier otra condici\u00f3n protegida por la legislaci\u00f3n aplicable.<\/p><p>\u00a0 R1728185<\/p>\",\"ats_external_id\":\"R1728185\",\"location\":\"Valencia, Valencia\",\"job_type\":\"part_time\",\"salary\":\"1157.17\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-13T01:59:07.922+02:00\",\"created_at\":\"2026-05-06T10:05:20.508+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NzI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NzI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC2945\",\"descriptor\":\"Advisor I, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371324\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Agente-de-Soporte-Tcnico-Telefnico----Mercado-Valenciano---Presencial-LL01-_R1728185\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Agente-de-Soporte-Tcnico-Telefnico----Mercado-Valenciano---Presencial-LL01-_R1728185\/apply\",\"job_requisition_id\":\"R1728185\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"35ad68c732c0101fc7de09b724630000\",\"descriptor\":\"20215 - Lgcorp - WHSBTSPAIN34\",\"reference_id\":\"WHSBTSPAIN34\",\"custom_reference_id\":\"WHSBTSPAIN34\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"c30e7f616c5d101fc9b0d350eded0000\",\"descriptor\":\"W0ZNTU P_Sbt_Spain_Lg\",\"reference_id\":\"W0ZNTU\",\"custom_reference_id\":\"W0ZNTU\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"pompeo.dicicco@concentrix.com\"},\"first_name\":\"Pompeo Di Cicco (102539007)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728185\",\"wid\":\"5ba8dc817946100584074c59f3820000\",\"descriptor\":\"Agente\u00a0de\u00a0Soporte\u00a0T\u00e9cnico\u00a0Telef\u00f3nico\u00a0 -\u00a0Mercado\u00a0Valenciano\u00a0\u2013\u00a0Presencial\u00a0LL01\u00a0\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1617\",\"campaign_id\":\"471\",\"campaign_title\":\"Advisor II, B2B Sales R1728194\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Support Specialist (Portuguese - speaking) -  Hybrid - High Tech Industry HE01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div><p><span><span>Experience the power of a game-changing career<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking to grow your career in sales support within an international environment?<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions across more than 70 countries.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a Sales Support Specialist in Barcelona,<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>work closely with Sales Representatives and Account Managers to help drive business growth, strengthen customer relationships, and support commercial success across target markets.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>What you will do in this role<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Collaborate closely with Sales Representatives and Account Managers to help achieve sales targets and business<span>\u00a0<\/span><\/span><span>objectives<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Support teams with the use of back-office tools, systems, and internal sales processes.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Build strong relationships with customers and partners, acting as<span>\u00a0<\/span><\/span><span>a trusted<\/span><span><span>\u00a0<\/span>advisor through phone-based communication.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Ensure service delivery meets contractual sales goals and KPI expectations.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Maintain<\/span><span><span>\u00a0<\/span>up-to-date knowledge of products, pricing, promotions, and procedures to support commercial activities.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Contribute to a positive team environment while managing tasks efficiently in a fast-paced setting.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Your qualifications<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Proficient or bilingual level of Portuguese, advanced Spanish, and<span>\u00a0<\/span><\/span><span>high level<\/span><span><span>\u00a0<\/span>of English.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Previous<\/span><span><span>\u00a0<\/span>experience in sales support, outbound communication, or commercial environments is a plus.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Commercial mindset with strong customer orientation and communication skills.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Good computer skills and PC knowledge.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Strong organizational skills with the ability to adapt quickly to changes and multitask effectively.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Reliable, proactive, and able to work both independently and as part of a team.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full-time 39 hours\/week \u2013 permanent contract\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Salary <\/span><\/span> <span>20629.32 euros gross\/year &#43;up to 1500 euros gross\/year in bonus &#43; medical insurance<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Great location<\/span><span><span>\u00a0<\/span>in Barcelona\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Bring-a-friend (referral) bonus opportunities\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full paid training on the company and the project<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>be working on\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Career development programs and specialized courses\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Experience the best version of you!<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><br \/><span>R1728194\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1728194\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1719.11\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T01:59:11.857+02:00\",\"created_at\":\"2026-05-06T10:05:19.865+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NzE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NzE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"Portuguese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371657\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Support-Specialist--Portuguese---speaking-----Hybrid---High-Tech-Industry-HE01_R1728194\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Support-Specialist--Portuguese---speaking-----Hybrid---High-Tech-Industry-HE01_R1728194\/apply\",\"job_requisition_id\":\"R1728194\"}],\"organizations\":[{\"wid\":\"c03d0478f7c3101fcc3822ff9ef40000\",\"descriptor\":\"W0ZPEX P_Sbt_Spain_Hpe Inside Sales\",\"reference_id\":\"W0ZPEX\",\"custom_reference_id\":\"W0ZPEX\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"3daa876c3ed6101fca8fd32331d90000\",\"descriptor\":\"20135 - Hewlett Packard Enterprise - WHSBTSPAIN25\",\"reference_id\":\"WHSBTSPAIN25\",\"custom_reference_id\":\"WHSBTSPAIN25\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alessia.orsini@concentrix.com\"},\"first_name\":\"Alessia Orsini (102538335)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728194\",\"wid\":\"e6d2937abaca10058625a02a6c210000\",\"descriptor\":\"Sales Support Specialist (Portuguese - speaking) -  Hybrid - High Tech Industry HE01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1788\",\"campaign_id\":\"510\",\"campaign_title\":\"ByteDance LM CS \/ Portuguese\/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support (European Portuguese-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Support in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support, you will:<\/p>\\n<ul>\\n<li>Give customer support by handling customers&rsquo; issues and inquiries&nbsp;<\/li>\\n<li>Use different platforms and tools<\/li>\\n<li>Investigate and collect information to provide to customer<\/li>\\n<li>Provide detailed and organized customer support and seek for initiatives to improve the overall customer experience<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have an advanced level of European Portuguese (written and oral) (C1) and good level of English<\/li>\\n<li>Have prior knowledge in online payment methods and transactions<\/li>\\n<li>Have proven computer skills and diligent worker<\/li>\\n<li>Have high attention to detail and a problem-solving mindset<\/li>\\n<li>Have the ability to communicate, both written and verbally effectively<\/li>\\n<li>Being skilled in multi-tasking is essential<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"4014231477\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T13:58:39.273+01:00\",\"created_at\":\"2026-05-06T09:40:43.522+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1789\",\"campaign_id\":\"509\",\"campaign_title\":\"Europcar ECI \/ English \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Backoffice Customer Representative (English-speaking)- Rent-a-car Helpline\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga District\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Backoffice Customer Representative in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers through email or tickets enthusiastically and professionally.<\/li>\\n<\/ul>\\n<ul>\\n<li>Handle complex (Level 3) customer cases with a strong focus on quality and&nbsp;resolution;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Perform in depth case analysis to ensure&nbsp;accurate&nbsp;and efficient solutions;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Deliver exceptional customer experience aligned with high satisfaction standards;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Collaborate with internal departments (e.g.&nbsp;EMG teams) to resolve escalations;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Manage interactions with external partners such as Tour Operators and Brokers;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Take ownership of cases from start to resolution, ensuring accountability;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Identify&nbsp;recurring issues and contribute to continuous improvement&nbsp;initiatives.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in English (C1), both written and spoken, with a clear and neutral accent<\/li>\\n<li>Have strong analytical and problem-solving skills, with a proactive and solution-oriented mindset<\/li>\\n<li>Demonstrate high attention to detail and a strong focus on quality in case handling<\/li>\\n<li>Have a customer-centric approach, with the ability to manage complex and sensitive interactions<\/li>\\n<li>Show strong communication and stakeholder management skills, with a high level of maturity, ownership, and accountability<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3380761363\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-07T13:45:56.321+01:00\",\"created_at\":\"2026-05-06T09:33:43.617+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1590\",\"campaign_id\":\"176\",\"campaign_title\":\"River\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti Inbound per importante e-commerce\",\"street\":null,\"address\":null,\"city\":\"Pescara\",\"state\":\"Abruzzo\",\"postal_code\":null,\"region\":\"Abruzzo\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo; azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p><strong>Non perdere tempo! Cerchiamo proprio te!&nbsp;&nbsp;<\/strong><\/p>\\n<p>Ci aiuterai ad offrire esperienze eccezionali nell&rsquo; assistenza clienti per uno dei marchi pi&ugrave; grandi e conosciuti al mondo nel settore dell&rsquo; e-commerce.&nbsp;<\/p>\\n<p><strong>QUALE SAR&Agrave; IL MIO CONTRIBUTO?<\/strong>&nbsp;<\/p>\\n<p>Lavorando all'interno del nostro team cordiale e collaborativo, ti occuperai di:&nbsp;<\/p>\\n<ul>\\n<li>Problematiche relative alla corretta configurazione dell&rsquo;account personale;&nbsp;<\/li>\\n<li>Gestione degli ordini;<\/li>\\n<li>Spedizioni (ritardi, resi, prodotti non conformi ecc.);<\/li>\\n<li>Problemi lato fatturazione e\/o metodi di pagamento.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>QUALI REQUISITI DEVO AVERE?<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Siamo alla ricerca di persone affidabili, empatiche, fortemente motivate alle relazioni interpersonali e all&rsquo;aiuto;&nbsp;<\/li>\\n<li>Diploma di scuola superiore (requisito minimo);<\/li>\\n<li>Padronanza nell'utilizzo del pc (es. Windows e Office);&nbsp;<\/li>\\n<li>Disponibilit&agrave; al lavoro su turni, 5 gg alla settimana, anche festivi, nella fascia oraria 06:00 \/ 24.00;<\/li>\\n<li>Disponibilit&agrave; a lavorare nella nostra sede di Pescara (Via Conte Di Ruvo, 74)<\/li>\\n<\/ul>\\n<p><strong>COSA VIENE OFFERTO?<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contratto di Lavoro 2&deg; Liv. del CCNL Telecomunicazioni;&nbsp;<\/li>\\n<li>Ambiente di lavoro internazionale;&nbsp;<\/li>\\n<li>Accesso h24 alla piattaforma di e-learning Concentrix University, con migliaia di corsi gratuiti;&nbsp;<\/li>\\n<li>PC aziendale;<\/li>\\n<li>Accesso piattaforma di sconti;<\/li>\\n<li>Formazione iniziale pre assuntiva.<\/li>\\n<li>Partenza 25 maggio<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Cosa aspetti!&nbsp; Candidati subito!<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CHI SIAMO?<\/strong>&nbsp;<\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone.<\/p>\\n<p>Da allora &egrave; stata un'incredibile storia di strategia, innovazione e risultati eccezionali ! Gli stessi principi che hanno fondato l'azienda nel 2004 ne decretano il successo ancora oggi.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"4124196136\",\"location\":\"Pescara, Abruzzo\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T20:04:53.522+02:00\",\"created_at\":\"2026-05-06T09:26:12.314+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzY?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"e_commerce\",\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"959\",\"campaign_id\":\"18347\",\"campaign_title\":\"Lead Database Administrator (TCF) R1728126\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior SQL Server DBA\",\"street\":\"USA Omaha - 222 South 15th Street Suite 501N\",\"address\":\"USA Omaha - 222 South 15th Street Suite 501N\",\"city\":\"Omaha\",\"state\":\"Nebraska\",\"postal_code\":\"68102\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We\u2019re looking for an experienced <b>SQL Server DBA<\/b> to help manage and optimize SQL Server databases across the full product lifecycle, from development through mission-critical production environments. In this role, you will play a key part in ensuring database performance, availability, security, and reliability while partnering closely with developers and technical teams to solve complex challenges and support business-critical systems.<\/p><p>This is an onsite opportunity in Omaha, Nebraska.<\/p><p><\/p><h2>Responsibilities<\/h2><ul><li><span>Manage SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems.<\/span><\/li><li><span>Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security.<\/span><\/li><li><span>Apply data modeling techniques to ensure development and implementation support efforts meet integration and performance expectations<\/span><\/li><li><span>Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end.<\/span><\/li><li><span>Refine and automate regular processes, track issues, and document changes<\/span><\/li><li><span>Assist developers with complex query tuning and schema refinement.<\/span><\/li><li><span>Provide 24x7 support for critical production systems.<\/span><\/li><li><span>Perform scheduled maintenance and support release deployment activities after hours.<\/span><\/li><li><span>Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.<\/span><\/li><\/ul><h2>Qualifications<\/h2><ul><li>15&#43; years of MS SQL Server Administration experience required.<\/li><li>Strong experience with performance tuning and optimization (PTO) using native monitoring and troubleshooting tools.<\/li><li>Experience with database backups, restores, and recovery models.<\/li><li>Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server.<\/li><li>Experience working with Windows Server, including Active Directory.<\/li><li>Excellent written and verbal communication skills.<\/li><li>Flexible, collaborative, and team-oriented with a \u201cget-it-done\u201d mindset.<\/li><li>Ability to organize and plan work independently.<\/li><li>Ability to thrive in a rapidly changing environment.<\/li><li>Ability to effectively multi-task and context-switch across different activities and teams.<\/li><li>MCTS, MCITP, and\/or MVP certifications are a plus.<\/li><\/ul><p><\/p><p><b>PAY TRANSPARENCY<\/b><\/p><p>The base salary range for this position is \u00a0$106,087-$ <span>109,250<\/span> USD, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 5\/20\/2026 . This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b> The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity <\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u00b7 <b>English<\/b>: https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/p><p>\u00b7 <b>Spanish<\/b>: https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/p><p><\/p><p><b>Accommodation <\/b><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/p><p><\/p><p>#LI-Onsite<\/p><p><span>#Omaha<\/span><\/p><p><span>#Nebraska<\/span><\/p>\",\"ats_external_id\":\"R1728126\",\"location\":\"Omaha, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-14T00:05:35.608+08:00\",\"created_at\":\"2026-05-06T08:04:27.946+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODM0Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Omaha-222-South-15th-Street-Suite-402S\/SQL-Server-DBA_R1728126\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Database Administration\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Omaha\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68102\",\"primary_location\":{\"id\":\"US-OMA-S15TH-01\",\"wid\":\"c3b6ee994f08010e6ac8a936876a0000\",\"descriptor\":\"USA Omaha - 222 South 15th Street Suite 501N\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.garro@concentrix.com\"},\"first_name\":\"Garro Montenegro, Ericka\"},\"categories\":[{\"descriptor\":\"CF Database Administration\"}],\"recruiters\":[{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0285\",\"descriptor\":\"Lead Database Administrator (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372422\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Omaha-222-South-15th-Street-Suite-402S\/SQL-Server-DBA_R1728126\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Omaha-222-South-15th-Street-Suite-402S\/SQL-Server-DBA_R1728126\/apply\",\"job_requisition_id\":\"R1728126\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"syamalaroopa.mukkavilli@concentrix.com\"},\"first_name\":\"Syamala Roopa Mukkavilli (102011090)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1728126\",\"wid\":\"f25cec4dd3d5100568b54b4afeaf0000\",\"descriptor\":\"Senior SQL Server DBA\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"960\",\"campaign_id\":\"18345\",\"campaign_title\":\"Lead Software Engineer (TCF) R1728097\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Java Full Stack Developer\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Job Title:\u00a0Senior Java Full Stack Developer<\/b><\/p><p><b>Location:\u00a0Omaha, NE (Onsite - 5 Days a Week)<\/b><\/p><p><\/p><p><\/p><p>We are seeking an experienced <b>Lead Java Full Stack Developer<\/b> with15&#43; years\u2019 experience to join our team in <b>Omaha, NE<\/b>. This role is ideal for a highly skilled technical leader with deep expertise in <b>Java full stack development<\/b>, <b>NoSQL platforms<\/b>, <b>search technologies<\/b>, and <b>enterprise-scale distributed systems<\/b>.<\/p><p>The ideal candidate will bring strong hands-on experience in <b>Core Java\/J2EE<\/b>, modern backend frameworks, frontend development, messaging platforms, and enterprise caching technologies. This person will also play a key leadership role in <b>code reviews<\/b>, <b>mentoring junior developers<\/b>, and ensuring <b>high-quality, zero-defect production deliverables<\/b>.<\/p><p><\/p><p><b>\u00a0Key Responsibilities<\/b><\/p><ul><li>Design, develop, test, and maintain scalable enterprise applications using\u00a0<b>Java 8\/17<\/b>,\u00a0<b>Spring Boot<\/b>, and\u00a0<b>Angular<\/b>.<\/li><li>Build and enhance robust backend services and\u00a0<b>REST APIs<\/b>.<\/li><li>Contribute to frontend development for responsive and maintainable user interfaces.<\/li><li>Provide deep technical support and engineering expertise for\u00a0<b>OpenSearch<\/b>,\u00a0<b>Solr<\/b>, and\u00a0<b>Coherence<\/b>\u00a0platforms.<\/li><li>Manage and optimize\u00a0<b>NoSQL<\/b>\u00a0and distributed data solutions for performance, reliability, and scalability.<\/li><li>Troubleshoot platform issues and drive root cause analysis for complex production problems.<\/li><li>Develop solutions using\u00a0<b>Apache Spark<\/b>,\u00a0<b>Kafka<\/b>, and enterprise caches such as\u00a0<b>Coherence<\/b>,\u00a0<b>Apache Ignite<\/b>, or\u00a0<b>Redis<\/b>.<\/li><li>Integrate applications with cloud SDKs including\u00a0<b>AWS SDK<\/b>\u00a0and\u00a0<b>Azure SDK<\/b>.<\/li><li>Operate effectively in\u00a0<b>Linux<\/b>\u00a0environments for deployment, debugging, and support.<\/li><li>Conduct\u00a0<b>code reviews<\/b>\u00a0and enforce best practices in design, coding, testing, and documentation.<\/li><li>Mentor junior developers and guide the team toward high-quality technical delivery.<\/li><li>Promote a strong engineering culture focused on\u00a0<b>first-time-right execution<\/b>\u00a0and\u00a0<b>zero defects in production<\/b>.<\/li><li>Work closely with architects, product owners, QA teams, and business stakeholders.<\/li><li>Participate in Agile ceremonies and contribute to planning, estimation, and delivery.<\/li><li>Communicate technical solutions and risks clearly to both technical and non-technical audiences.<\/li><\/ul><p><\/p><p><b>Required Skills and Qualifications<\/b><\/p><ul><li>Strong expertise in\u00a0<b>Core Java \/ J2EE fundamentals<\/b><\/li><li>Hands-on experience with\u00a0<b>Java 8\/17<\/b><\/li><li>Strong experience with\u00a0<b>Spring Boot<\/b><\/li><li>Experience in\u00a0<b>Angular<\/b><\/li><li>Strong knowledge of\u00a0<b>REST APIs<\/b><ul><li>Deep experience supporting\u00a0<b>platform NoSQL products<\/b>\u00a0such as: <b>Coherence, OpenSearch, Solr<\/b><\/li><li>Hands-on experience with enterprise cache technologies such as: <b>Coherence, Apache Ignite, Redis<\/b><\/li><\/ul><\/li><li>Strong\u00a0<b>NoSQL database management<\/b>\u00a0skills<\/li><li>Experience with\u00a0<b>Apache Spark<\/b><\/li><li>Experience with messaging services such as\u00a0<b>Kafka<\/b><\/li><li>Intermediate experience with\u00a0<b>Linux<\/b><\/li><li>Basic experience with\u00a0<b>AWS SDK<\/b><\/li><li>Basic experience with\u00a0<b>Azure SDK<\/b><\/li><li>Proven ability to lead technical teams and mentor junior developers<\/li><li>Strong experience performing\u00a0<b>code reviews<\/b><\/li><li>Excellent analytical and problem-solving skills<\/li><li>Excellent verbal and written communication skills<\/li><li>Strong focus on quality, reliability, and production stability<\/li><\/ul><p><b>Nice-to-Have Skills<\/b><\/p><ul><li><b>Additional technologies<\/b><ul><li>Graph databases<\/li><li>Cassandra<\/li><li>MongoDB<\/li><li>Docker<\/li><li>IoT<\/li><li>ETL tools<\/li><\/ul><\/li><li><b>Additional experience<\/b><ul><li>Experience with\u00a0<b>Web Services<\/b>\u00a0or\u00a0<b>JMS<\/b><\/li><li>Knowledge of\u00a0<b>Agile development methodology<\/b><\/li><\/ul><\/li><\/ul><p><\/p><p><\/p><p>The base salary range for this position is $ 92,250 to 109,250 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We The deadline to apply for this position is: 05\/13\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Onsite<\/p><p>#Omaha<\/p><p>#Nebraska<\/p>\",\"ats_external_id\":\"R1728097\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-15T02:04:45.846+08:00\",\"created_at\":\"2026-05-06T08:04:27.315+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODM0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Lead-Java-Full-Stack-Developer_R1728097-5\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"102012330\",\"wid\":\"f81830f171380107b57167912f2c0000\",\"descriptor\":\"Khaja Nasiruddin Mohammed (102012330)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372452\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Lead-Java-Full-Stack-Developer_R1728097-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Lead-Java-Full-Stack-Developer_R1728097-5\/apply\",\"job_requisition_id\":\"R1728097\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"syamalaroopa.mukkavilli@concentrix.com\"},\"first_name\":\"Syamala Roopa Mukkavilli (102011090)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1728097\",\"wid\":\"e6f0d96f62121005621445625c920000\",\"descriptor\":\"Senior Java Full Stack Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"961\",\"campaign_id\":\"18339\",\"campaign_title\":\"Sr. Platform Engineer (TCF) R1728099\",\"campaign_type\":\"job_application\",\"job_title\":\"Dynamics 365 Customer Engagement Cloud Solution Architect\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>JOB SUMMARY<\/b> \u2013The Dynamics 365 Customer Engagement Solution Architect is a vendor\u2011delivered, customer\u2011facing consulting role aligned to Microsoft\u2019s Cloud Solution Architect (CSA) model. This role is responsible for leading advisory engagements, workshops, and technical assessments for customers using Dynamics 365 Customer Engagement and the Power Platform, with Dataverse as the architectural foundation.<\/p><p><\/p><p>The architect serves as the primary technical delivery lead for assigned engagements, representing the vendor while aligning closely with Microsoft CSAMs, account teams, and delivery frameworks. Success in this role is driven by consulting excellence, workshop leadership, solution quality, and customer satisfaction.<\/p><p><\/p><p>This is a delivery\u2011oriented advisory role, focused on helping customers make confident, well\u2011governed platform decisions and progress toward cloud\u2011aligned architectures.<\/p><p><\/p><p><b>Foundation: <\/b>Dataverse<br \/><b>Core Platforms: <\/b>Power Apps, Power Automate, Power Platform Administration &amp; Governance<br \/><b>Focus Areas: <\/b>Field Service, Marketing (Customer Insights), RPA, Copilot, On\u2011Prem &amp; Hybrid<\/p><p><\/p><p><\/p><p><b>Responsibilities<\/b><\/p><p><\/p><p><b>Advisory &amp; Workshop Delivery (Core Focus)<\/b><\/p><ul><li><p>Lead <b>customer\u2011facing workshops and advisory engagements<\/b>, including:<\/p><ul><li><p>Architecture envisioning and solution design sessions<\/p><\/li><li><p>Dataverse and Power Platform readiness workshops<\/p><\/li><li><p>Field Service and Customer Insights design workshops<\/p><\/li><li><p>Governance, adoption, and optimization reviews<\/p><\/li><\/ul><\/li><li><p>Own the <b>end\u2011to\u2011end delivery<\/b> of assigned engagements, ensuring outcomes, scope, and expectations are met.<\/p><\/li><li><p>Translate business goals into <b>clear architectural guidance and recommendations<\/b>, documented appropriately for customer and Microsoft stakeholders.<\/p><\/li><\/ul><p><\/p><p><b>Dataverse\u2011First Architecture Leadership<\/b><\/p><ul><li><p>Design and advise on <b>Dataverse\u2011centric architectures<\/b> that support Dynamics 365 CE and the Power Platform.<\/p><\/li><li><p>Guide customers on:<\/p><ul><li><p>Data modeling and entity design<\/p><\/li><li><p>Security roles and access strategy<\/p><\/li><li><p>Extensibility and lifecycle management<\/p><\/li><\/ul><\/li><li><p>Ensure architectural decisions support scalability, compliance, and long\u2011term maintainability.<\/p><\/li><\/ul><p><\/p><p><b>Power Platform Advisory &amp; Enablement<\/b><\/p><ul><li><p>Lead advisory guidance on:<\/p><ul><li><p><b>Power Apps<\/b> (model\u2011driven and canvas) built on Dataverse<\/p><\/li><li><p><b>Power Automate<\/b> (cloud flows) for business process automation<\/p><\/li><li><p><b>Power Automate Desktop (RPA)<\/b> for legacy and unattended automation<\/p><\/li><\/ul><\/li><li><p>Advise customers on <b>Power Platform administration and governance<\/b>, including:<\/p><ul><li><p>Environment strategy<\/p><\/li><li><p>DLP policies<\/p><\/li><li><p>ALM and deployment patterns<\/p><\/li><\/ul><\/li><li><p>Help customers adopt low\u2011code solutions responsibly, especially in enterprise or regulated environments.<\/p><\/li><\/ul><p><\/p><p><b>Field Service &amp; Customer Insights Consulting<\/b><\/p><ul><li><p>Act as a subject\u2011matter advisor for:<\/p><ul><li><p><b>Dynamics 365 Field Service<\/b> (assets, work orders, inspections, scheduling, mobility)<\/p><\/li><li><p><b>Dynamics 365 Marketing \/ Customer Insights<\/b> (unified profiles, segmentation, journeys, real\u2011time engagement)<\/p><\/li><\/ul><\/li><li><p>Ensure solutions are cohesive across CE workloads by leveraging shared Dataverse data and processes.<\/p><\/li><li><p>Lead fit\u2011gap and design discussions that balance standard capabilities with extensibility.<\/p><\/li><\/ul><p><\/p><p><b>On\u2011Prem &amp; Hybrid Advisory<\/b><\/p><ul><li><p>Provide advisory support for customers running <b>Dynamics CRM \/ Dynamics 365 CE On\u2011Prem<\/b>.<\/p><\/li><li><p>Lead discovery and assessment conversations covering:<\/p><ul><li><p>Current\u2011state on\u2011prem architecture<\/p><\/li><li><p>Functional and platform limitations<\/p><\/li><li><p>Hybrid and cloud transition considerations<\/p><\/li><\/ul><\/li><li><p>Position cloud\u2011aligned, Dataverse\u2011first futures without performing hands\u2011on migration execution.<\/p><\/li><\/ul><p><\/p><p><b>Client\u2011Facing Consulting Excellence<\/b><\/p><ul><li><p>Serve as a <b>trusted technical advisor<\/b> with strong executive presence.<\/p><\/li><li><p>Communicate complex technical concepts clearly to both business and technical stakeholders.<\/p><\/li><li><p>Lead conversations with confidence, structure, and empathy\u2014helping customers navigate ambiguity and risk.<\/p><\/li><li><p>Represent the vendor professionally in customer and Microsoft\u2011led calls.<\/p><\/li><\/ul><p><\/p><p><b>Collaboration &amp; Delivery Alignment<\/b><\/p><ul><li><p>Partner closely with <b>Microsoft CSAMs, program stakeholders, and vendor delivery leadership<\/b>.<\/p><\/li><li><p>Align delivery activities to Microsoft frameworks (e.g., Success by Design\u2013style motions).<\/p><\/li><li><p>Provide clear status, outcomes, and risks to vendor management and Microsoft counterparts.<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Qualifications<\/b><\/p><p><\/p><p><b>Technical<\/b><\/p><ul><li><p>Strong experience with <b>Dynamics 365 Customer Engagement<\/b>:<\/p><ul><li><p>Cloud (online)<\/p><\/li><li><p><b>On\u2011Prem \/ hybrid environments<\/b><\/p><\/li><\/ul><\/li><li><p>Deep hands\u2011on and advisory experience with <b>Dataverse<\/b>.<\/p><\/li><li><p>Advanced experience with:<\/p><ul><li><p><b>Power Apps<\/b><\/p><\/li><li><p><b>Power Automate<\/b><\/p><\/li><li><p><b>Power Platform Administration &amp; Governance<\/b><\/p><\/li><li><p>Power Automate Desktop (RPA)<\/p><\/li><\/ul><\/li><li><p>Understanding of architectural differences between on\u2011prem and cloud CE deployments.<\/p><\/li><\/ul><p><\/p><p><b>Consulting &amp; Delivery (Critical)<\/b><\/p><ul><li><p>Proven experience <b>leading client\u2011facing workshops and advisory engagements<\/b>.<\/p><\/li><li><p>Strong consulting soft skills: facilitation, stakeholder management, executive communication.<\/p><\/li><li><p>Comfortable owning delivery outcomes in a <b>vendor \/ partner model<\/b>.<\/p><\/li><li><p>Ability to influence decisions without direct authority.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li><p>Experience delivering Microsoft\u2011aligned advisory or assessment engagements.<\/p><\/li><li><p>Familiarity with Copilot Studio and AI\u2011enabled CE scenarios.<\/p><\/li><li><p>Azure integration experience (Logic Apps, Functions).<\/p><\/li><li><p>Microsoft certifications in Power Platform or Dynamics 365.<\/p><\/li><\/ul><p><\/p><p>#LI-Remote #Mexico<\/p><p><\/p>\",\"ats_external_id\":\"R1728099\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"833.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-07T14:05:15.917+08:00\",\"created_at\":\"2026-05-06T06:07:36.427+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODMzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Dynamics-365-Customer-Engagement-Cloud-Solution-Architect_R1728099\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0352\",\"descriptor\":\"Sr. Platform Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371510\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Dynamics-365-Customer-Engagement-Cloud-Solution-Architect_R1728099\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Dynamics-365-Customer-Engagement-Cloud-Solution-Architect_R1728099\/apply\",\"job_requisition_id\":\"R1728099\"}],\"organizations\":[{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"267369b699511018fa42da53d6790000\",\"descriptor\":\"25181 - MICROSOFT - 980007649\",\"reference_id\":\"980007649\",\"custom_reference_id\":\"980007649\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"95843945b83f10191d4a3f128e940000\",\"descriptor\":\"W0ZYP3 Microsoft-Gcs Sme&C Pod W@R 20\",\"reference_id\":\"W0ZYP3\",\"custom_reference_id\":\"W0ZYP3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"michelle.rowley@concentrix.com\"},\"first_name\":\"Michelle Rowley (102011532)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1728099\",\"wid\":\"5f044c3b005d100566eb9409cd080000\",\"descriptor\":\"Dynamics 365 Customer Engagement Cloud Solution Architect\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"962\",\"campaign_id\":\"18338\",\"campaign_title\":\"Team Leader, Operations R1726453\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations (Comercial) - Unilingual\",\"street\":\"SLV San Salvador - Blvr. Sta. Elena\",\"address\":\"SLV San Salvador - Blvr. Sta. Elena\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01502\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"El L\u00edder de Equipo de Operaciones es responsable de la supervisi\u00f3n diaria de un grupo de asociados del centro de llamadas. Este puesto garantiza el cumplimiento de las m\u00e9tricas de rendimiento mediante la capacitaci\u00f3n, la motivaci\u00f3n y la rendici\u00f3n de cuentas adecuadas.\",\"long_description\":\"<p><span><b>Funciones esenciales\/Responsabilidades principales<\/b><\/span><\/p><p><\/p><p><span>- Responsable de la supervisi\u00f3n diaria de un grupo de asociados del centro de llamadas, incluyendo la supervisi\u00f3n del trabajo y la asistencia, de acuerdo con la pol\u00edtica de la organizaci\u00f3n y los requisitos legales aplicables. - Capacitar eficazmente a los subordinados directos sobre su desempe\u00f1o de forma regular para garantizar que se cumplan las m\u00e9tricas de rendimiento, como m\u00ednimo una vez por semana. - Identificar problemas relacionados con el rendimiento, desarrollar un plan de acci\u00f3n para la mejora, implementar medidas correctivas, incluyendo el despido. - Garantizar que el servicio prestado a nuestros clientes cumpla con los indicadores Clave de Rendimiento (KPI) contractuales y las expectativas financieras. - Comunicar las expectativas a los empleados y proporcionar actualizaciones oportunas. - Proporcionar experiencia en la materia para la gesti\u00f3n de llamadas de clientes escaladas, seg\u00fan sea necesario. - Llevar a cabo reuniones de equipo para garantizar una comunicaci\u00f3n \u00e1gil de la informaci\u00f3n relevante y como un foro abierto para la aportaci\u00f3n. <\/span><\/p><p><span>- Programar y organizar las actividades del equipo. - Mantenerse al d\u00eda de los procesos, pol\u00edticas y procedimientos internos de trabajo.<\/span><\/p><p><span>- Asistir a la formaci\u00f3n de desarrollo de gerentes requerida. - Promover los valores de Concentrix a trav\u00e9s del comportamiento y la actitud, incluyendo la defensa de los miembros del equipo<\/span><\/p><p><b>\u00a0\u00a0<\/b><\/p><p><span><b>Perfil del candidato<\/b><\/span><\/p><p><\/p><p><span><b>-<\/b> Experiencia en ventas (minimo 1 a\u00f1o).<\/span><\/p><p><span>- Experiencia como supervisor (minimo 6 meses).<\/span><\/p><p><span>- Se prefiere t\u00edtulo de asociado en un campo relacionado con dos a cuatro a\u00f1os de experiencia relevante. <\/span><\/p><p><span>- Persona altamente motivada con habilidades para desarrollar y capacitar a los miembros del equipo para que alcancen las expectativas de rendimiento. <\/span><\/p><p><span>- Trabaja bien bajo presi\u00f3n y da seguimiento a los objetivos hasta su finalizaci\u00f3n. <\/span><\/p><p><span>- S\u00f3lidas habilidades de comunicaci\u00f3n, tanto escritas como verbales. <\/span><\/p><p><span>- Capacidad para liderar equipos en la realizaci\u00f3n de m\u00faltiples tareas, la priorizaci\u00f3n y el cumplimiento de los plazos de entrega. <\/span><\/p><p><span>- Capacidad para mentorizar, capacitar y orientar a un equipo de empleados. <\/span><\/p><p><span>- Disposici\u00f3n a trabajar con un horario flexible.<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><b>Pol\u00edticas internas de Plan Carrera<\/b><\/p><p>\u00b7 Los agentes del cambio deben contar con la aprobaci\u00f3n de su supervisor inmediato para solicitar la convocatoria.<\/p><p>\u00b7 Antig\u00fcedad requerida: 6 meses.<\/p><p>\u00b7 Rendimiento requerido: KPI u objetivos alcanzados en la unidad de negocio a la que pertenecen en el \u00faltimo trimestre (no promedio).<\/p><p>\u00b7 No deben tener medidas disciplinarias activas.<\/p><p>\u00b7 El candidato solo puede participar en un proceso a la vez.<\/p><p>\u00b7 Cumplir con las rutas de aprendizaje de la Universidad Corporativa.<\/p><p><\/p>\",\"ats_external_id\":\"R1726453\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"600\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-07T02:04:29.492+08:00\",\"created_at\":\"2026-05-06T06:07:36.028+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODMzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Team-Leader--Operations--Comercial----Unilingual_R1726453\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bc6be3199f0000\",\"descriptor\":\"Onelink S.A. de C.V\",\"reference_id\":\"WSV03\",\"organization_reference_id\":\"WSV03\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - Blvr. Sta. Elena\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.archer1@concentrix.com\"},\"first_name\":\"Archer Mejia, Nicole Marie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102589939\",\"wid\":\"da7d7d2449a210103b2cba5a17f60004\",\"descriptor\":\"Flavia Gonzalez Perez (102589939)\"},{\"id\":\"102598501\",\"wid\":\"da7d7d2449a2101031ba97a44e220000\",\"descriptor\":\"Rudy Romero Linares (102598501)\"},{\"id\":\"102600368\",\"wid\":\"da7d7d2449a210103188d8ece4ae0001\",\"descriptor\":\"Nicole Archer (102600368)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371440\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Team-Leader--Operations--Comercial----Unilingual_R1726453\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Team-Leader--Operations--Comercial----Unilingual_R1726453\/apply\",\"job_requisition_id\":\"R1726453\"}],\"organizations\":[{\"wid\":\"9e7b1994399f103f8b1293f818530000\",\"descriptor\":\"W0ZSK5 P_Ficohsa   Sv\",\"reference_id\":\"W0ZSK5\",\"custom_reference_id\":\"W0ZSK5\",\"company_reference_id\":null},{\"wid\":\"a3072866d6ae103f8a69177609320000\",\"descriptor\":\"12524 - Ficohsa - WHONELINK352\",\"reference_id\":\"WHONELINK352\",\"custom_reference_id\":\"WHONELINK352\",\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0bc6be3199f0000\",\"descriptor\":\"Onelink S.A. de C.V\",\"reference_id\":\"WSV03\",\"custom_reference_id\":null,\"company_reference_id\":\"WSV03\"},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jonathan.orellana@concentrix.com\"},\"first_name\":\"Jonathan Orellana Hernandez (102601172)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726453\",\"wid\":\"3483d6bd64131005610043ecc6690000\",\"descriptor\":\"Team Leader, Operations (Comercial) - Unilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"963\",\"campaign_id\":\"18318\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1728048\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Mainframe Developer\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role: Senior Mainframe Developer<\/b><\/p><p><b>Location: Omaha, NE ( Onsite \u2013 5 Days a week)<\/b><\/p><p><b>Job Summary:<\/b><\/p><p>We are seeking a highly experienced Senior Mainframe Developer to join our team. The ideal candidate will have strong expertise in COBOL, CICS, JCL, DB2, and VSAM, along with deep experience in both online and batch processing environments. The candidate should possess strong analytical and problem-solving skills, excellent communication abilities, and a proven track record of delivering high-quality, zero-defect solutions in a mainframe environment.<\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li>Develop, enhance, maintain, and support mainframe applications using\u00a0COBOL, CICS, JCL, DB2, and VSAM.<\/li><li>Work extensively on both\u00a0online and batch JCL\u00a0processes and related development activities.<\/li><li>Analyze business and technical requirements and translate them into effective technical solutions.<\/li><li>Troubleshoot application and production issues, perform root cause analysis, and implement fixes.<\/li><li>Ensure high-quality code delivery with strong focus on\u00a0first-time-right execution\u00a0and\u00a0zero defects in production.<\/li><li>Conduct\u00a0code reviews\u00a0and ensure adherence to coding standards and development best practices.<\/li><li>Mentor junior developers and support the team in delivering high-quality solutions.<\/li><li>Use\u00a0JIRA\u00a0to manage assigned work items and track development progress.<\/li><li>Collaborate effectively with cross-functional teams in an\u00a0Agile development environment.<\/li><\/ul><p><b>Required Skills:<\/b><\/p><ul><li>Strong hands-on experience in\u00a0COBOL, CICS, JCL, DB2, and VSAM.<\/li><li>Proven experience in\u00a0online and batch JCL\u00a0development and support.<\/li><li>Strong\u00a0database skills.<\/li><li>Excellent\u00a0analytical and problem-solving skills.<\/li><li>Very good\u00a0communication skills.<\/li><li>Experience in\u00a0code reviews, quality assurance, and mentoring junior developers.<\/li><li>Strong commitment to delivering\u00a0high-quality, stable, and defect-free solutions.<\/li><\/ul><p><b>Preferred Skills:<\/b><\/p><ul><li>Experience with\u00a0IBM Debugger.<\/li><li>Experience with\u00a0GitHub.<\/li><li>Understanding of\u00a0Java programming.<\/li><li>Experience using\u00a0JIRA.<\/li><li>Familiarity with\u00a0Agile development methodologies.<\/li><\/ul><p><b>Education:<\/b><\/p><ul><li>Bachelor\u2019s degree in\u00a0Computer Science, Information Technology, Engineering, or a related field.<\/li><\/ul><p><\/p><p>The base salary for this position is $75,000 to $81,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Onsite<br \/>#Omaha<br \/>#Nebraska<\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1728048\",\"location\":\"USA, Nebraska\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T02:05:18.619+08:00\",\"created_at\":\"2026-05-06T02:05:57.486+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODMxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-Mainframe-Developer_R1728048-5\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372079\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-Mainframe-Developer_R1728048-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Senior-Mainframe-Developer_R1728048-5\/apply\",\"job_requisition_id\":\"R1728048\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"finny.samuel1@concentrix.com\"},\"first_name\":\"Finny Samuel (102011999)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1728048\",\"wid\":\"68db54a628611005568b9f40f36a0000\",\"descriptor\":\"Senior Mainframe Developer\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"964\",\"campaign_id\":\"18317\",\"campaign_title\":\"Specialist, Sales Development R1725929\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Development Representative (Hybrid)\",\"street\":\"USA Greenville SC - 2000 Wade Hampton - Genelco\",\"address\":\"USA Greenville SC - 2000 Wade Hampton - Genelco\",\"city\":\"Greenville\",\"state\":\"South Carolina\",\"postal_code\":\"29615\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Specialist, Sales Development engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then <span>a <\/span>Specialist, Sales Development position at Concentrix is just the right place for you!<\/p><p><\/p><p>As <span>a<\/span> Specialist, Sales Development, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As <span>a <\/span>Specialist, Sales Development, you will:<\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Specialist, Sales Developmentrole include:<\/p><ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$14.80 - $18.56\/hour<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: May<span> 22, 2026<\/span>.<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE. <\/b><\/p>\",\"ats_external_id\":\"R1725929\",\"location\":\"Greenville, South Carolina\",\"job_type\":\"full_time\",\"salary\":\"30784\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-08T02:04:45.512+08:00\",\"created_at\":\"2026-05-06T02:05:57.065+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODMxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Greenville-SC---2000-Wade-Hampton---Genelco\/Lead-Development-Representative--Hybrid-_R1725929\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Greenville\",\"state\":\"South Carolina\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"29615\",\"primary_location\":{\"id\":\"US-GRE-WADEH-01\",\"wid\":\"740544c0a47f0160c54c498f1f11d464\",\"descriptor\":\"USA Greenville SC - 2000 Wade Hampton - Genelco\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"paulette.cain@concentrix.com\"},\"first_name\":\"Cain, Paulette\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101648360\",\"wid\":\"8e8c6a21cb7e012327aee2f66d173233\",\"descriptor\":\"Axel Wright (101648360)\"},{\"id\":\"101808013\",\"wid\":\"436e4c9e5b1b017e2e8ab60ed90ebdf4\",\"descriptor\":\"Miranda Maxson (101808013)\"},{\"id\":\"101596228\",\"wid\":\"20c6affff3ce017d001b23016500bfde\",\"descriptor\":\"Sara Juarez (101596228)\"},{\"id\":\"101608746\",\"wid\":\"57c2ce7ff60d01856a32416037075e3e\",\"descriptor\":\"Nakisha Williams (101608746)\"},{\"id\":\"102086829\",\"wid\":\"40f12287eb1c100864c5468b282b0000\",\"descriptor\":\"Paulette Cain (102086829)\"},{\"id\":\"103185281\",\"wid\":\"61a816a4a679101fd2f8eee947b90000\",\"descriptor\":\"Ann Knapp (103185281)\"},{\"id\":\"101913918\",\"wid\":\"cb8fd5f33a3e011b28b211b965440000\",\"descriptor\":\"Lee Ann Denton (101913918)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371697\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Greenville-SC---2000-Wade-Hampton---Genelco\/Lead-Development-Representative--Hybrid-_R1725929\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Greenville-SC---2000-Wade-Hampton---Genelco\/Lead-Development-Representative--Hybrid-_R1725929\/apply\",\"job_requisition_id\":\"R1725929\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"405fe07b5b201019ba50badb19d30000\",\"descriptor\":\"W0ZYPM Hpe Na Unattended Ldrs\",\"reference_id\":\"W0ZYPM\",\"custom_reference_id\":\"W0ZYPM\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"978bb4c816a510198d20227dfc770000\",\"descriptor\":\"25190 - Hewlett Packard Enterprise - 980007621\",\"reference_id\":\"980007621\",\"custom_reference_id\":\"980007621\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"christian.hansen@concentrix.com\"},\"first_name\":\"Christian Hansen (103113661)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725929\",\"wid\":\"e6d2937abaca10055458eaa9498e0000\",\"descriptor\":\"Lead Development Representative (Hybrid)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"965\",\"campaign_id\":\"18310\",\"campaign_title\":\"Software Engineer II (TCF) R1727983\",\"campaign_type\":\"job_application\",\"job_title\":\"Java Full Stack Developers\",\"street\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"address\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>ROLE<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>: Java &#43; Full stack developer (HTML,javascript,Angular)<br \/>DESIGNATION<span>\u00a0\u00a0\u00a0 <\/span>: Full stack developer<br \/>LOCATION<span>\u00a0\u00a0\u00a0 <\/span>: Hyd\/Chennai\/Bangalore<br \/>YEARS OF EXPERIENCE: 4 - 7 Years<br \/>QUALIFICATIONS<span>\u00a0\u00a0\u00a0 <\/span>: B.E | B Tech | MCA<br \/><br \/>We are seeking an experienced Full Stack Developer with a strong backend focus (60%) and frontend exposure (40%). The ideal candidate will have deep expertise in Java (17&#43;), Spring Boot 3.x, and modern SPA frameworks, along with strong client-server communication knowledge. The role demands excellent English communication skills, technical leadership, and hands-on development capabilities.<br \/><br \/>Key Responsibilities<br \/>Backend (Java)<br \/><br \/>Design and develop enterprise-grade applications using Java 17&#43;<br \/><br \/>Build and maintain RESTful and SOA-based services using Spring Boot 3.x \/ Spring Framework 6.x<br \/><br \/>Implement asynchronous messaging using JMS (ActiveMQ, IBM MQ, RabbitMQ, etc.)<br \/><br \/>Design and enhance SOA and Microservices architectures<br \/><br \/>Own and deliver complex modules end-to-end<br \/><br \/>Ensure high code quality through reviews, static analysis, and testing<br \/><br \/>Use Maven for build and dependency management<br \/><br \/>Leverage AI-assisted tools (e.g., GitHub Copilot) for development and refactoring<br \/><br \/>Mentor junior developers and provide technical leadership<br \/><br \/>Collaborate with QA, DevOps, Product, and Architecture teams<br \/><br \/>Required Technical Skills<br \/>Backend (Must Have)<br \/><br \/>5&#43; years of hands-on experience in Java (Java 17&#43;)<br \/><br \/>Strong experience with Spring Boot 3.x and Spring Framework 6.x<br \/><br \/>Hands-on experience with JMS-based messaging<br \/><br \/>Strong understanding of Service-Oriented Architecture (SOA)<br \/><br \/>Experience designing and consuming REST and SOAP services<br \/><br \/>Proficiency in Maven<br \/><br \/>Experience with code quality tools (SonarQube, PMD, Checkstyle)<br \/><br \/>Solid understanding of design patterns, SOLID principles, and clean architecture<br \/><br \/>Practical experience using AI-assisted development tools (GitHub Copilot)<br \/><br \/>Frontend \/ UI Skills<br \/>Must Have<br \/><br \/>Experience designing and consuming RESTful APIs<br \/><br \/>Strong expertise in Angular and JavaScript (ES6\/ES7)<br \/><br \/>Hands-on experience with TypeScript<br \/><br \/>Strong knowledge of HTML &amp; CSS, including custom CSS<br \/><br \/>Ability to:<br \/><br \/>Define component structures<br \/><br \/>Handle component communication<br \/><br \/>Implement list mapping and conditional rendering<br \/><br \/>Build composite components<br \/><br \/>Handle asynchronous API calls in components<br \/><br \/>Detect object\/state changes and update UI efficiently<br \/><br \/>Experience with Git\/GitHub<br \/><br \/>Nice to Have<br \/><br \/>Event-driven architectures (Kafka, RabbitMQ)<br \/><br \/>Spring Security, OAuth2, JWT<br \/><br \/>CI\/CD pipelines and DevOps tools<br \/><br \/>Experience with modern SPA frameworks (Angular\/React)<br \/><br \/>Soft Skills<br \/><br \/>Excellent English communication skills<br \/><br \/>Strong problem-solving and leadership abilities<br \/><br \/>Ability to work in a fast-paced, collaborative environment<\/p>\",\"ats_external_id\":\"R1727983\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-13T16:03:53.031+08:00\",\"created_at\":\"2026-05-06T02:05:51.604+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODMxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Java-Full-Stack-Developers_R1727983\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560029\",\"primary_location\":{\"id\":\"IN-BAN-DIVYA-01\",\"wid\":\"83cb63b9e8cc10062d9f607eee1a0000\",\"descriptor\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nivetha.anantharaj@concentrix.com\"},\"first_name\":\"Anantharaj, Nivetha\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102173040\",\"wid\":\"1aea00ea158810105cbe5ac386ef0000\",\"descriptor\":\"Devi Priya Darshini Immandi (102173040)\"},{\"id\":\"103257724\",\"wid\":\"2218d38725681000a193531528fb0000\",\"descriptor\":\"Boddula Vyshnavi (103257724)\"},{\"id\":\"103354823\",\"wid\":\"22f8820a39fa101d7a8fb2aa54e80000\",\"descriptor\":\"Nivetha Anantharaj (103354823)\"},{\"id\":\"103267274\",\"wid\":\"03ebf0f8cfc910035ea211bfeeac0000\",\"descriptor\":\"Chitteti Rani (103267274)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0435\",\"descriptor\":\"Software Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372331\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Java-Full-Stack-Developers_R1727983\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Java-Full-Stack-Developers_R1727983\/apply\",\"job_requisition_id\":\"R1727983\"}],\"organizations\":[{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"a8114e762f111021c41db70828070000\",\"descriptor\":\"UPRR: Train Operations\",\"reference_id\":\"UPRR: Train Operations_20250204_IND\",\"custom_reference_id\":\"UPRR: Train Operations_20250204_IND\",\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"swami.talupula@concentrix.com\"},\"first_name\":\"Swami Talupula (102012271)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1727983\",\"wid\":\"5f044c3b005d10055584aaa146190000\",\"descriptor\":\"Java Full Stack Developers\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"966\",\"campaign_id\":\"18309\",\"campaign_title\":\"Software Engineer II (TCF) R1727968\",\"campaign_type\":\"job_application\",\"job_title\":\"Java Full Stack Developers\",\"street\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"address\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>ROLE<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>: Java &#43; Full stack developer (HTML,javascript,Angular)<br \/>DESIGNATION<span>\u00a0\u00a0\u00a0 <\/span>: Full stack developer<br \/>LOCATION<span>\u00a0\u00a0\u00a0 <\/span>: Hyd\/Chennai\/Bangalore<br \/>YEARS OF EXPERIENCE: 4 - 7 Years<br \/>QUALIFICATIONS<span>\u00a0\u00a0\u00a0 <\/span>: B.E | B Tech | MCA<br \/><br \/>We are seeking an experienced Full Stack Developer with a strong backend focus (60%) and frontend exposure (40%). The ideal candidate will have deep expertise in Java (17&#43;), Spring Boot 3.x, and modern SPA frameworks, along with strong client-server communication knowledge. The role demands excellent English communication skills, technical leadership, and hands-on development capabilities.<br \/><br \/>Key Responsibilities<br \/>Backend (Java)<br \/><br \/>Design and develop enterprise-grade applications using Java 17&#43;<br \/><br \/>Build and maintain RESTful and SOA-based services using Spring Boot 3.x \/ Spring Framework 6.x<br \/><br \/>Implement asynchronous messaging using JMS (ActiveMQ, IBM MQ, RabbitMQ, etc.)<br \/><br \/>Design and enhance SOA and Microservices architectures<br \/><br \/>Own and deliver complex modules end-to-end<br \/><br \/>Ensure high code quality through reviews, static analysis, and testing<br \/><br \/>Use Maven for build and dependency management<br \/><br \/>Leverage AI-assisted tools (e.g., GitHub Copilot) for development and refactoring<br \/><br \/>Mentor junior developers and provide technical leadership<br \/><br \/>Collaborate with QA, DevOps, Product, and Architecture teams<br \/><br \/>Required Technical Skills<br \/>Backend (Must Have)<br \/><br \/>5&#43; years of hands-on experience in Java (Java 17&#43;)<br \/><br \/>Strong experience with Spring Boot 3.x and Spring Framework 6.x<br \/><br \/>Hands-on experience with JMS-based messaging<br \/><br \/>Strong understanding of Service-Oriented Architecture (SOA)<br \/><br \/>Experience designing and consuming REST and SOAP services<br \/><br \/>Proficiency in Maven<br \/><br \/>Experience with code quality tools (SonarQube, PMD, Checkstyle)<br \/><br \/>Solid understanding of design patterns, SOLID principles, and clean architecture<br \/><br \/>Practical experience using AI-assisted development tools (GitHub Copilot)<br \/><br \/>Frontend \/ UI Skills<br \/>Must Have<br \/><br \/>Experience designing and consuming RESTful APIs<br \/><br \/>Strong expertise in Angular and JavaScript (ES6\/ES7)<br \/><br \/>Hands-on experience with TypeScript<br \/><br \/>Strong knowledge of HTML &amp; CSS, including custom CSS<br \/><br \/>Ability to:<br \/><br \/>Define component structures<br \/><br \/>Handle component communication<br \/><br \/>Implement list mapping and conditional rendering<br \/><br \/>Build composite components<br \/><br \/>Handle asynchronous API calls in components<br \/><br \/>Detect object\/state changes and update UI efficiently<br \/><br \/>Experience with Git\/GitHub<br \/><br \/>Nice to Have<br \/><br \/>Event-driven architectures (Kafka, RabbitMQ)<br \/><br \/>Spring Security, OAuth2, JWT<br \/><br \/>CI\/CD pipelines and DevOps tools<br \/><br \/>Experience with modern SPA frameworks (Angular\/React)<br \/><br \/>Soft Skills<br \/><br \/>Excellent English communication skills<br \/><br \/>Strong problem-solving and leadership abilities<br \/><br \/>Ability to work in a fast-paced, collaborative environment<\/p>\",\"ats_external_id\":\"R1727968\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-13T18:05:45.156+08:00\",\"created_at\":\"2026-05-06T02:05:51.195+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODMwOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Java-Full-Stack-Developers_R1727968\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560029\",\"primary_location\":{\"id\":\"IN-BAN-DIVYA-01\",\"wid\":\"83cb63b9e8cc10062d9f607eee1a0000\",\"descriptor\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jeevaraj.jeevaraj@concentrix.com\"},\"first_name\":\"., Jeevaraj\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"101900034\",\"wid\":\"64cac172067b017b07017358e514efc6\",\"descriptor\":\"Nandu R (101900034)\"},{\"id\":\"103257724\",\"wid\":\"2218d38725681000a193531528fb0000\",\"descriptor\":\"Boddula Vyshnavi (103257724)\"},{\"id\":\"103524045\",\"wid\":\"2bd43e3f068d10184f423abddeef0000\",\"descriptor\":\"Jeevaraj . (103524045)\"},{\"id\":\"102012320\",\"wid\":\"f81830f171380107b56fde29fe540000\",\"descriptor\":\"Anitha Ravisankar (102012320)\"},{\"id\":\"103267274\",\"wid\":\"03ebf0f8cfc910035ea211bfeeac0000\",\"descriptor\":\"Chitteti Rani (103267274)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0435\",\"descriptor\":\"Software Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372344\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Java-Full-Stack-Developers_R1727968\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Java-Full-Stack-Developers_R1727968\/apply\",\"job_requisition_id\":\"R1727968\"}],\"organizations\":[{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"a8114e762f111021c41db70828070000\",\"descriptor\":\"UPRR: Train Operations\",\"reference_id\":\"UPRR: Train Operations_20250204_IND\",\"custom_reference_id\":\"UPRR: Train Operations_20250204_IND\",\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"swami.talupula@concentrix.com\"},\"first_name\":\"Swami Talupula (102012271)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1727968\",\"wid\":\"5ba8dc817946100555760a7847810000\",\"descriptor\":\"Java Full Stack Developers\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"967\",\"campaign_id\":\"18308\",\"campaign_title\":\"Specialist, Customer Acquisition R1726726\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Trilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p><b>You will:<\/b><\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul><div><p><\/p><\/div><p><b>Candidate profile<\/b><\/p><div><ul><li>1.5 &#43; years proven work experience in a sales role<\/li><li>Fluent in Portuguese and English<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul><\/div><p><\/p><p><b>Internal Career Path Policies<\/b><\/p><ul><li><b>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/b><\/li><li><b>Required tenure: 6 months.<\/b><\/li><li><b>Required performance: <\/b>KPIs or goals on target for the business unit to which they belong in the last <b>3-month period (not average).<\/b><\/li><li><b>Must not have active disciplinary actions.<\/b><\/li><li><b>The game-changer may participate in only one process at a time.<\/b><\/li><li><b>Comply with the learning paths of the Corporate University.<\/b><\/li><li><b>Must remain at least 6 months in the position to which he\/she was recently promoted, <\/b>to be able to apply for another call.<\/li><li>If you were evaluated by the PC psychologist for a vacancy and you were not selected, <b>you must wait at least 2 months to reapply for that same position from which you did not pass<\/b><\/li><li><b>The process is performed and\/or outside working hours, <\/b>which means that the game-changer should be available in his free time in case we require it.<\/li><li>Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/li><\/ul>\",\"ats_external_id\":\"R1726726\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"4325244\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-05-06T02:06:52.367+08:00\",\"created_at\":\"2026-05-06T02:05:50.347+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODMwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Trilingual_R1726726\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"Brazilian Portuguese\",\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"103030738\",\"wid\":\"81e2248b9e64102a1f40902f7b130000\",\"descriptor\":\"Tatiana Castrillon Laverde (103030738)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"102600272\",\"wid\":\"da7d7d2449a21010318d883ac2c00002\",\"descriptor\":\"Kelly Sanchez (102600272)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"103262281\",\"wid\":\"960489194f421001ac6f0fee35970000\",\"descriptor\":\"Karen Saray Pi\u00f1a Aroca (103262281)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371228\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Trilingual_R1726726\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Trilingual_R1726726\/apply\",\"job_requisition_id\":\"R1726726\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"290e50e3d5661003860e2dfa32c40000\",\"descriptor\":\"W0ZXZV MICROSOFT P_TSI BOG PRD\",\"reference_id\":\"W0ZXZV\",\"custom_reference_id\":\"W0ZXZV\",\"company_reference_id\":null},{\"wid\":\"13d94e43f54f1024387676b19f650000\",\"descriptor\":\"11663 - Microsoft - WHONELINK348\",\"reference_id\":\"WHONELINK348\",\"custom_reference_id\":\"WHONELINK348\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paula.contreras1@concentrix.com\"},\"first_name\":\"Michelle Contreras Perez (102620578)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726726\",\"wid\":\"e6f0d96f6212100556258b9be1d00000\",\"descriptor\":\"Specialist, Customer Acquisition - Trilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"569\",\"campaign_id\":\"33060\",\"campaign_title\":\"Advisor I, Customer Service R1727882\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Visakhapatnam - SRK Destiny, 6th & 7th Flr\",\"address\":\"IND Visakhapatnam - SRK Destiny, 6th & 7th Flr\",\"city\":\"Visakhapatnam\",\"state\":null,\"postal_code\":\"530013\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727882\",\"location\":\"Visakhapatnam\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.300+08:00\",\"created_at\":\"2026-05-05T20:04:41.349+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Visakhapatnam---SRK-Destiny-6th--7th-Flr\/Customer-Service-Representative_R1727882\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Visakhapatnam\",\"state\":null,\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"530013\",\"primary_location\":{\"id\":\"IN-VIS-SRKDE-00\",\"wid\":\"740544c0a47f010e952d938e1f110463\",\"descriptor\":\"IND Visakhapatnam - SRK Destiny, 6th & 7th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371135\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Visakhapatnam---SRK-Destiny-6th--7th-Flr\/Customer-Service-Representative_R1727882\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Visakhapatnam---SRK-Destiny-6th--7th-Flr\/Customer-Service-Representative_R1727882\/apply\",\"job_requisition_id\":\"R1727882\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727882\",\"wid\":\"2f49f16c3d9d1005430ba4958fbd0000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"570\",\"campaign_id\":\"33059\",\"campaign_title\":\"Advisor I, Customer Service R1727885\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Varanasi - Utkarsh Micro Client Site\",\"address\":\"IND Varanasi - Utkarsh Micro Client Site\",\"city\":\"Varanasi\",\"state\":\"Uttar Pradesh\",\"postal_code\":\"221007\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727885\",\"location\":\"Varanasi, Uttar Pradesh\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.285+08:00\",\"created_at\":\"2026-05-05T20:04:40.917+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Varanasi---Utkarsh-Micro-Client-Site\/Customer-Service-Representative_R1727885\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Varanasi\",\"state\":\"Uttar Pradesh\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"221007\",\"primary_location\":{\"id\":\"IN-VAR-UTKAR-01\",\"wid\":\"740544c0a47f0198bcfaef771f11b956\",\"descriptor\":\"IND Varanasi - Utkarsh Micro Client Site\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371097\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Varanasi---Utkarsh-Micro-Client-Site\/Customer-Service-Representative_R1727885\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Varanasi---Utkarsh-Micro-Client-Site\/Customer-Service-Representative_R1727885\/apply\",\"job_requisition_id\":\"R1727885\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727885\",\"wid\":\"cc033325a6a31005437a4a2288a60000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"571\",\"campaign_id\":\"33058\",\"campaign_title\":\"Advisor I, Customer Service R1727880\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Vadodara - Alembic Building II BARODA\",\"address\":\"IND Vadodara - Alembic Building II BARODA\",\"city\":\"Vadodara\",\"state\":\"Gujar\u0101t\",\"postal_code\":\"390003\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727880\",\"location\":\"Vadodara, Gujar\u0101t\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.269+08:00\",\"created_at\":\"2026-05-05T20:04:40.549+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Vadodara---Alembic-Building-II-BARODA\/Customer-Service-Representative_R1727880\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Vadodara\",\"state\":\"Gujar\u0101t\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"390003\",\"primary_location\":{\"id\":\"IN-VAD-ALEMB-01\",\"wid\":\"740544c0a47f01cde47fc4901f110e69\",\"descriptor\":\"IND Vadodara - Alembic Building II BARODA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371052\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Vadodara---Alembic-Building-II-BARODA\/Customer-Service-Representative_R1727880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Vadodara---Alembic-Building-II-BARODA\/Customer-Service-Representative_R1727880\/apply\",\"job_requisition_id\":\"R1727880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727880\",\"wid\":\"cc033325a6a3100542f5bd9de7d10000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"572\",\"campaign_id\":\"33057\",\"campaign_title\":\"Advisor I, Customer Service R1727878\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Thane - G-Corp\",\"address\":\"IND Thane - G-Corp\",\"city\":\"Thane (W)\",\"state\":\"Mah\u0101r\u0101shtra\",\"postal_code\":\"400615\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727878\",\"location\":\"Thane (W), Mah\u0101r\u0101shtra\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.243+08:00\",\"created_at\":\"2026-05-05T20:04:40.072+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Thane\/Customer-Service-Representative_R1727878\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Thane (W)\",\"state\":\"Mah\u0101r\u0101shtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"400615\",\"primary_location\":{\"id\":\"IN-THA-GCORP-Y0\",\"wid\":\"b67da9176e3d1062f9dc49df9e38bb7e\",\"descriptor\":\"IND Thane - G-Corp\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371116\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Thane\/Customer-Service-Representative_R1727878\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Thane\/Customer-Service-Representative_R1727878\/apply\",\"job_requisition_id\":\"R1727878\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727878\",\"wid\":\"68db54a62861100542b2e39133840000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"573\",\"campaign_id\":\"33056\",\"campaign_title\":\"Advisor I, Customer Service R1727876\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Ranchi - Madhuram Bldg - RanchiCHI\",\"address\":\"IND Ranchi - Madhuram Bldg - RanchiCHI\",\"city\":\"Ranchi\",\"state\":\"Jh\u0101rkhand\",\"postal_code\":\"834002\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727876\",\"location\":\"Ranchi, Jh\u0101rkhand\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.257+08:00\",\"created_at\":\"2026-05-05T20:04:39.669+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Ranchi---Madhuram-Bldg---RanchiCHI\/Customer-Service-Representative_R1727876\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ranchi\",\"state\":\"Jh\u0101rkhand\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"834002\",\"primary_location\":{\"id\":\"IN-RAN-MADHU-01\",\"wid\":\"740544c0a47f01c2ef0d28901f116b67\",\"descriptor\":\"IND Ranchi - Madhuram Bldg - RanchiCHI\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371126\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Ranchi---Madhuram-Bldg---RanchiCHI\/Customer-Service-Representative_R1727876\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Ranchi---Madhuram-Bldg---RanchiCHI\/Customer-Service-Representative_R1727876\/apply\",\"job_requisition_id\":\"R1727876\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727876\",\"wid\":\"3483d6bd64131005426b33e6163c0000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"574\",\"campaign_id\":\"33054\",\"campaign_title\":\"Advisor I, Customer Service R1727872\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Noida - Logix Cyber Park, C 28 & 29, Tower-C\",\"address\":\"IND Noida - Logix Cyber Park, C 28 & 29, Tower-C\",\"city\":\"Noida\",\"state\":\"Uttar Pradesh\",\"postal_code\":\"201309\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727872\",\"location\":\"Noida, Uttar Pradesh\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.092+08:00\",\"created_at\":\"2026-05-05T20:04:38.948+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Noida---Logix-Cyber-Park-C-28--29-Tower-C\/Customer-Service-Representative_R1727872\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Noida\",\"state\":\"Uttar Pradesh\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"201309\",\"primary_location\":{\"id\":\"IN-NOI-LOGIX-01\",\"wid\":\"740544c0a47f01fe3611fa8f1f11df66\",\"descriptor\":\"IND Noida - Logix Cyber Park, C 28 & 29, Tower-C\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371070\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Noida---Logix-Cyber-Park-C-28--29-Tower-C\/Customer-Service-Representative_R1727872\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Noida---Logix-Cyber-Park-C-28--29-Tower-C\/Customer-Service-Representative_R1727872\/apply\",\"job_requisition_id\":\"R1727872\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727872\",\"wid\":\"f25cec4dd3d510054239e9d4b8080000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"575\",\"campaign_id\":\"33053\",\"campaign_title\":\"Advisor I, Customer Service R1727869\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Noida - Logix Cyber Park, C 28 & 29, Tower-C\",\"address\":\"IND Noida - Logix Cyber Park, C 28 & 29, Tower-C\",\"city\":\"Noida\",\"state\":\"Uttar Pradesh\",\"postal_code\":\"201309\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727869\",\"location\":\"Noida, Uttar Pradesh\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.078+08:00\",\"created_at\":\"2026-05-05T20:04:38.573+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Noida---Logix-Cyber-Park-C-28--29-Tower-C\/Customer-Service-Representative_R1727869\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Noida\",\"state\":\"Uttar Pradesh\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"201309\",\"primary_location\":{\"id\":\"IN-NOI-LOGIX-01\",\"wid\":\"740544c0a47f01fe3611fa8f1f11df66\",\"descriptor\":\"IND Noida - Logix Cyber Park, C 28 & 29, Tower-C\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371043\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Noida---Logix-Cyber-Park-C-28--29-Tower-C\/Customer-Service-Representative_R1727869\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Noida---Logix-Cyber-Park-C-28--29-Tower-C\/Customer-Service-Representative_R1727869\/apply\",\"job_requisition_id\":\"R1727869\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727869\",\"wid\":\"d9d7c648cc63100541bca2148a100000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"576\",\"campaign_id\":\"33051\",\"campaign_title\":\"Advisor I, Customer Service R1727866\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Mumbai - Magnus Towers, 501, 5th\",\"address\":\"IND Mumbai - Magnus Towers, 501, 5th\",\"city\":\"Mumbai\",\"state\":\"Mah\u0101r\u0101shtra\",\"postal_code\":\"400064\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727866\",\"location\":\"Mumbai, Mah\u0101r\u0101shtra\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.045+08:00\",\"created_at\":\"2026-05-05T20:04:37.882+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai\/Customer-Service-Representative_R1727866\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mumbai\",\"state\":\"Mah\u0101r\u0101shtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"400064\",\"primary_location\":{\"id\":\"IN-MUM-MAGNU-02\",\"wid\":\"740544c0a47f01d2f3d0ad8f1f111266\",\"descriptor\":\"IND Mumbai - Magnus Towers, 501, 5th\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371042\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai\/Customer-Service-Representative_R1727866\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai\/Customer-Service-Representative_R1727866\/apply\",\"job_requisition_id\":\"R1727866\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727866\",\"wid\":\"f25cec4dd3d510054159f80e94610000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"577\",\"campaign_id\":\"33050\",\"campaign_title\":\"Advisor I, Customer Service R1727864\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Kolkata - Millenium City, Tower II, 6th\",\"address\":\"IND Kolkata - Millenium City, Tower II, 6th\",\"city\":\"Kolkata\",\"state\":null,\"postal_code\":\"700091\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727864\",\"location\":\"Kolkata\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:42.006+08:00\",\"created_at\":\"2026-05-05T20:04:37.593+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Kolkata---Millenium-City-Tower-II-6th\/Customer-Service-Representative_R1727864\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Kolkata\",\"state\":null,\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"700091\",\"primary_location\":{\"id\":\"IN-KOL-MILLE-04\",\"wid\":\"740544c0a47f01cbd38db48e1f116863\",\"descriptor\":\"IND Kolkata - Millenium City, Tower II, 6th\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371041\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Kolkata---Millenium-City-Tower-II-6th\/Customer-Service-Representative_R1727864\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Kolkata---Millenium-City-Tower-II-6th\/Customer-Service-Representative_R1727864\/apply\",\"job_requisition_id\":\"R1727864\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727864\",\"wid\":\"e6d2937abaca100541488cd616de0000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"578\",\"campaign_id\":\"33049\",\"campaign_title\":\"Advisor I, Customer Service R1727862\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Hyderabad - Unit No. 601 6th Flr Maximus Building 2A Mindspace\",\"address\":\"IND Hyderabad - Unit No. 601 6th Flr Maximus Building 2A Mindspace\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500081\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core <span>Responsibilities\u00a0<\/span><\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b><span>Disclaimer\u00a0\u00a0<\/span> <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b><span>https:\/\/www.concentrix.com\/scam-warning\/<\/span><\/b><\/span><\/a><\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727862\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:41.993+08:00\",\"created_at\":\"2026-05-05T20:04:37.247+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-601-6th-Flr-Maximus-Building-2A-Mindspace\/Customer-Service-Representative_R1727862\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500081\",\"primary_location\":{\"id\":\"IN-HYD-HITEC-08\",\"wid\":\"758ad1e978e51025c1aec17850f70000\",\"descriptor\":\"IND Hyderabad - Unit No. 601 6th Flr Maximus Building 2A Mindspace\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370929\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-601-6th-Flr-Maximus-Building-2A-Mindspace\/Customer-Service-Representative_R1727862\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-601-6th-Flr-Maximus-Building-2A-Mindspace\/Customer-Service-Representative_R1727862\/apply\",\"job_requisition_id\":\"R1727862\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727862\",\"wid\":\"cc033325a6a310054129669976860000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"579\",\"campaign_id\":\"33048\",\"campaign_title\":\"Advisor I, Customer Service R1727861\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Gurgaon -Bld 14 IT SEZ Unit 1, 5, 6, 17 Fl\",\"address\":\"IND Gurgaon -Bld 14 IT SEZ Unit 1, 5, 6, 17 Fl\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122002\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>Essential Functions\/Core Responsibilities\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><p>Candidate Profile\u00a0<\/p><p>\u2022 Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>Career Framework Role\u00a0<\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><b>Disclaimer\u00a0\u00a0 <\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p>NOTICE: Recruitment Fraud Alert<\/p><p><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><br \/><b>Learn more: <\/b><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/a><\/p>\",\"ats_external_id\":\"R1727861\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:41.941+08:00\",\"created_at\":\"2026-05-05T20:04:36.940+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA0OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon--Bld-14-IT-SEZ-Unit-1-5-6-17-Fl\/Customer-Service-Representative_R1727861\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122002\",\"primary_location\":{\"id\":\"IN-GUR-B14CO-01\",\"wid\":\"740544c0a47f012980420d901f112067\",\"descriptor\":\"IND Gurgaon -Bld 14 IT SEZ Unit 1, 5, 6, 17 Fl\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371059\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon--Bld-14-IT-SEZ-Unit-1-5-6-17-Fl\/Customer-Service-Representative_R1727861\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon--Bld-14-IT-SEZ-Unit-1-5-6-17-Fl\/Customer-Service-Representative_R1727861\/apply\",\"job_requisition_id\":\"R1727861\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727861\",\"wid\":\"245d75e398f510054108dcfe48980000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"580\",\"campaign_id\":\"33042\",\"campaign_title\":\"Advisor I, Customer Service R1727859\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Chennai - Fortune Towers\",\"address\":\"IND Chennai - Fortune Towers\",\"city\":\"Chennai\",\"state\":\"Tamil N\u0101du\",\"postal_code\":\"600117\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<div><div><div>Job Description<\/div><\/div><div><div><div><div><h2>Essential Functions\/Core <span>Responsibilities\u00a0<\/span><\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b><span>Disclaimer\u00a0\u00a0<\/span> <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b><span>https:\/\/www.concentrix.com\/scam-warning\/<\/span><\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><\/div><\/div><\/div><\/div><\/div><p><\/p>\",\"ats_external_id\":\"R1727859\",\"location\":\"Chennai, Tamil N\u0101du\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:36.461+08:00\",\"created_at\":\"2026-05-05T20:04:35.226+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chennai---Fortune-Towers\/Customer-Service-Representative_R1727859\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Chennai\",\"state\":\"Tamil N\u0101du\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"600117\",\"primary_location\":{\"id\":\"IN-CHE-FORTU-00\",\"wid\":\"740544c0a47f019a729a588e1f116462\",\"descriptor\":\"IND Chennai - Fortune Towers\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371051\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chennai---Fortune-Towers\/Customer-Service-Representative_R1727859\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chennai---Fortune-Towers\/Customer-Service-Representative_R1727859\/apply\",\"job_requisition_id\":\"R1727859\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727859\",\"wid\":\"d9c70f4e562e100540cf2c40a3140000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"581\",\"campaign_id\":\"33041\",\"campaign_title\":\"Advisor I, Customer Service R1727857\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Chandigarh - DLF IT, Tower E, Lvl 2\",\"address\":\"IND Chandigarh - DLF IT, Tower E, Lvl 2\",\"city\":\"Chandigarh\",\"state\":\"Chand\u012bgarh\",\"postal_code\":\"160101\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>Essential Functions\/Core Responsibilities\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><p>Candidate Profile\u00a0<\/p><p>\u2022 Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>Career Framework Role\u00a0<\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><b>Disclaimer\u00a0\u00a0 <\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p>NOTICE: Recruitment Fraud Alert<\/p><p><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><br \/><b>Learn more: <\/b><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/a><\/p>\",\"ats_external_id\":\"R1727857\",\"location\":\"Chandigarh, Chand\u012bgarh\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:36.385+08:00\",\"created_at\":\"2026-05-05T20:04:34.913+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA0MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chandigarh---DLF-IT-Tower-E-Lvl-2\/Customer-Service-Representative_R1727857\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Chandigarh\",\"state\":\"Chand\u012bgarh\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"160101\",\"primary_location\":{\"id\":\"IN-CHA-DLFIT-03\",\"wid\":\"740544c0a47f018a7b5f828e1f11d762\",\"descriptor\":\"IND Chandigarh - DLF IT, Tower E, Lvl 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371022\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chandigarh---DLF-IT-Tower-E-Lvl-2\/Customer-Service-Representative_R1727857\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chandigarh---DLF-IT-Tower-E-Lvl-2\/Customer-Service-Representative_R1727857\/apply\",\"job_requisition_id\":\"R1727857\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727857\",\"wid\":\"245d75e398f5100540ae64416c530000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"582\",\"campaign_id\":\"33040\",\"campaign_title\":\"Advisor I, Customer Service R1727853\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Bhubaneswar - Rajmahal MLCP 4th & 5th Flrs\",\"address\":\"IND Bhubaneswar - Rajmahal MLCP 4th & 5th Flrs\",\"city\":\"Bhubaneswar\",\"state\":\"Odisha\",\"postal_code\":\"751009\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727853\",\"location\":\"Bhubaneswar, Odisha\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:36.294+08:00\",\"created_at\":\"2026-05-05T20:04:34.602+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bhubaneshwar-Rajmahal-MLCP-4th--5th-Flrs\/Customer-Service-Representative_R1727853\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bhubaneswar\",\"state\":\"Odisha\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"751009\",\"primary_location\":{\"id\":\"IN-BHU-RAJML-01\",\"wid\":\"9cc777fc9a92100a1e9b510dfc190000\",\"descriptor\":\"IND Bhubaneswar - Rajmahal MLCP 4th & 5th Flrs\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371115\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bhubaneshwar-Rajmahal-MLCP-4th--5th-Flrs\/Customer-Service-Representative_R1727853\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bhubaneshwar-Rajmahal-MLCP-4th--5th-Flrs\/Customer-Service-Representative_R1727853\/apply\",\"job_requisition_id\":\"R1727853\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727853\",\"wid\":\"f25cec4dd3d5100540723a6dcb3e0000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"583\",\"campaign_id\":\"33039\",\"campaign_title\":\"Advisor I, Customer Service R1727850\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Bangalore - Manyata Blk D4, 6th Flr\",\"address\":\"IND Bangalore - Manyata Blk D4, 6th Flr\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560045\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727850\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T20:05:36.177+08:00\",\"created_at\":\"2026-05-05T20:04:33.434+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzAzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Manyata-Blk-D4-6th-Flr\/Customer-Service-Representative_R1727850\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560045\",\"primary_location\":{\"id\":\"IN-BAN-MANYA-04\",\"wid\":\"740544c0a47f0137bbad94901f117868\",\"descriptor\":\"IND Bangalore - Manyata Blk D4, 6th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anisha.dagli@concentrix.com\"},\"first_name\":\"Dagli, Anisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371021\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Manyata-Blk-D4-6th-Flr\/Customer-Service-Representative_R1727850\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Manyata-Blk-D4-6th-Flr\/Customer-Service-Representative_R1727850\/apply\",\"job_requisition_id\":\"R1727850\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727850\",\"wid\":\"cc033325a6a31005401358b2653b0000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"968\",\"campaign_id\":\"18278\",\"campaign_title\":\"Team Leader, Operations R1727167\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader with Spanish\",\"street\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\",\"address\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\",\"city\":\"Bucharest\",\"state\":null,\"postal_code\":\"11033\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"The Team Leader is responsible for overseeing a team of customer support associates handling e-commerce and technical support inquiries, ensuring high-quality service delivery, performance against KPIs, and continuous team development.\",\"long_description\":\"<div><p><b>Key Responsibilities<\/b><\/p><p><b>Operational Management<\/b><\/p><ul><li><p>Supervise the daily activities of a team of customer support associates (e-commerce &amp; technical support)<\/p><\/li><li><p>Monitor attendance, productivity, and quality in line with company policies and legal requirements<\/p><\/li><li><p>Ensure performance targets (KPIs, SLAs, customer satisfaction) are consistently met<\/p><\/li><li><p>Handle escalated customer issues and provide subject matter expertise<\/p><\/li><\/ul><p><b>Team Leadership &amp; Development<\/b><\/p><ul><li><p>Coach and mentor team members regularly (minimum weekly 1:1 sessions)<\/p><\/li><li><p>Identify performance gaps and implement improvement plans<\/p><\/li><li><p>Develop team capability through continuous feedback and coaching<\/p><\/li><li><p>Foster a positive team environment aligned with company values<\/p><\/li><\/ul><p><b>Performance &amp; Delivery<\/b><\/p><ul><li><p>Ensure team meets operational timelines and deliverables<\/p><\/li><li><p>Support prioritization and multi-tasking across workloads<\/p><\/li><li><p>Drive continuous improvement initiatives within the team<\/p><\/li><\/ul><p><b>Communication &amp; Collaboration<\/b><\/p><ul><li><p>Communicate expectations, updates, and performance feedback clearly<\/p><\/li><li><p>Organize and lead team meetings and engagement activities<\/p><\/li><li><p>Collaborate with internal stakeholders (QA, Training, Operations)<\/p><\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><p><\/p><p><b>Essential<\/b><\/p><ul><li><p>1\u20134 years of relevant experience as a Team Leader in BPO\/SSC environment<\/p><\/li><li><p>Spanish \u2013 C1 level (mandatory)<\/p><\/li><li><p>English \u2013 C1 level (mandatory)<\/p><\/li><li><p>Strong leadership skills: ability to coach, mentor, and guide a team<\/p><\/li><li><p>Ability to manage priorities, multitask, and meet deadlines<\/p><\/li><li><p>Excellent communication skills (written &amp; verbal)<\/p><\/li><li><p>Ability to work under pressure and deliver results<\/p><\/li><li><p>Technical certification (mandatory) \u2013 to be obtained\/presented within max. 20 days from start date<\/p><\/li><li><p>Highly motivated, with a strong focus on team development and performance<\/p><\/li><\/ul><p><\/p><p><b>Desirable<\/b><\/p><ul><li><p>Associate\u2019s degree (or equivalent) in a related field<\/p><\/li><li><p>Experience in e-commerce and\/or technical support environments<\/p><\/li><li><p>Experience with performance metrics (KPIs, CSAT, SLA management)<\/p><\/li><\/ul><p><\/p><p><b>Career Level Description<\/b><\/p><ul><li><p>Supervises a team of non-exempt employees handling customer support activities<\/p><\/li><li><p>Coordinates daily operations for a medium-sized line of business<\/p><\/li><li><p>Makes decisions guided by policies, procedures, and business objectives<\/p><\/li><li><p>Drives performance through coaching, mentoring, and regular feedback<\/p><\/li><li><p>Typically spends less than 20% of time on operational tasks<\/p><\/li><li><p>Responsible for handling escalations and ensuring delivery standards<\/p><\/li><\/ul><p><b>Key Competencies<\/b><\/p><ul><li><p>Leadership &amp; team development<\/p><\/li><li><p>Performance management<\/p><\/li><li><p>Customer focus &amp; problem-solving<\/p><\/li><li><p>Communication &amp; stakeholder management<\/p><\/li><li><p>Adaptability in fast-paced environments<\/p><\/li><\/ul><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At<span>\u00a0<\/span><b>Concentrix<\/b>, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned<\/p><p><\/p><p><b>Disclaimer<\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p><b>Concentrix is an equal opportunity<i><span>\u00a0<\/span><\/i>employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><\/div>\",\"ats_external_id\":\"R1727167\",\"location\":\"Bucharest\",\"job_type\":\"full_time\",\"salary\":\"8889\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-05-12T18:09:14.303+08:00\",\"created_at\":\"2026-05-05T18:04:50.419+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODI3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Team-Leader-with-Spanish_R1727167\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"organization_reference_id\":\"WRO03\"},\"location\":{\"city\":\"Bucharest\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"11033\",\"primary_location\":{\"id\":\"RO-BUC-FELIX-01\",\"wid\":\"dbc9f0a81910101d479e7fe4aaed0000\",\"descriptor\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372159\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Team-Leader-with-Spanish_R1727167\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Team-Leader-with-Spanish_R1727167\/apply\",\"job_requisition_id\":\"R1727167\"}],\"organizations\":[{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO03\"},{\"wid\":\"737a25f4db51101fc6bbacc34b340000\",\"descriptor\":\"W0ZOJU 3771 Huawei - Europe\",\"reference_id\":\"W0ZOJU\",\"custom_reference_id\":\"W0ZOJU\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"80767babee88101ef33fb2f412940000\",\"descriptor\":\"17486 - Hwawei - WHFR2221\",\"reference_id\":\"WHFR2221\",\"custom_reference_id\":\"WHFR2221\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ioanadiana.soare@concentrix.com\"},\"first_name\":\"Diana Soare (102565865)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727167\",\"wid\":\"3483d6bd641310053e76c4ba4efe0000\",\"descriptor\":\"Team Leader with Spanish\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1618\",\"campaign_id\":\"469\",\"campaign_title\":\"Advisor II, B2B Sales R1727940\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Norwegian or Swedish -speaking) Hybrid - High Tech Industry HE04\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Andalusia\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative in Malaga (hybrid)\",\"long_description\":\"<div>\\n<div>Job Description<\/div>\\n<\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as an <strong>Inside Sales Representative in Malaga (hybrid),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in tech.&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>As an <strong>Inside Sales Representative<\/strong> on our team, you will:&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>- Provide expert assistance to the list of clients and partners using a consultative approach to account management&nbsp;<br \/>- Create the business environment for sustained growth on the account&nbsp;<br \/>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity&nbsp;<br \/>- Research new sales opportunities within the existing portfolio of accounts&nbsp;<br \/>- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets&nbsp;<br \/>- Track, manage, and report ongoing activity relative to sales pipeline.&nbsp;<br \/>- Timely response and resolution of incoming customer or partner calls&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>- Are proficient or bilingual in Norwegian or Swedish with intermediate English level&nbsp;<br \/>- Have a solid sales background and previous experience in Sales B2B&nbsp;<br \/>- Have strong communication skills&nbsp;<br \/>- Are achievement and goal oriented, motivated and self-starter&nbsp;<br \/>- Have previous experience working with channel&nbsp;<br \/>- Are dynamic and energetic&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>- Full-time contract, 39 hours\/week: Monday to Friday 09:00 to 17:00&nbsp;<br \/>- Salary 21,600 euros gross\/year + up to 7,400 euros gross\/year in bonus + private medical insurance<br \/>- Friends hunting (referral) bonus&nbsp;<br \/>- Great office location in Malaga&nbsp;<br \/>- Full paid training about the company and the project you will be working on&nbsp;<br \/>- Career development program and specialized courses&nbsp;<br \/>- Opportunities for a career abroad through the International Mobility Program&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><em>&nbsp;<\/em>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;<\/em>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<br \/>R1727940<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"R1727940\",\"location\":\"Benalm\u00e1dena Costa, Andalusia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-12T12:20:29.475+02:00\",\"created_at\":\"2026-05-05T16:05:36.909+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Norwegian\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371993\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative--Norwegian-speaking--Hybrid---High-Tech-Industry-HE04_R1727940\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative--Norwegian-speaking--Hybrid---High-Tech-Industry-HE04_R1727940\/apply\",\"job_requisition_id\":\"R1727940\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"emilio.zuniga1@concentrix.com\"},\"first_name\":\"Emilio Zuniga Zuniga (102539360)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727940\",\"wid\":\"68db54a6286110054ca330d43c200000\",\"descriptor\":\"Inside Sales Representative (Norwegian or Swedish -speaking) Hybrid - High Tech Industry HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1619\",\"campaign_id\":\"467\",\"campaign_title\":\"Advisor I, Technical Support - Bilingual R1727851\",\"campaign_type\":\"job_application\",\"job_title\":\"Geospatial Developer (English -speaking) - On-site GM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"If you\u2019re looking to grow and be inspired, as a Geospatial Developer in Barcelona you will be part of our team of game-changers\",\"long_description\":\"<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Geospatial<\/strong><strong><strong> <\/strong>Developer in Barcelona (On Site)<\/strong>, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a<strong> Geospatial<\/strong><strong><strong> <\/strong>Developer <\/strong>on our team, you will:&nbsp;<\/p>\\n<ul>\\n<li>Resolve technical support cases from customers via email, chat, and web, and VC while adhering to response SLAs and maintaining a high level of customer satisfaction.<\/li>\\n<li>Reproduce customer problems to file effective bug reports and resolve issues.<\/li>\\n<li>Demonstrate strong troubleshooting skills and the ability to write clear, empathetic customer communications.<\/li>\\n<li>Contribute to product quality by consistently filing bugs and feature requests.<\/li>\\n<li>Create code samples to reproduce customer issues or demonstrate API behavior.<\/li>\\n<li>Assist teammates and other teams by answering consults and demonstrating initiative.<\/li>\\n<li>Be familiar with key documentation and consistently direct customers to the correct resources.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Have a proficient or bilingual level of English<\/li>\\n<li>Have a technical background in web and\/or mobile development.<\/li>\\n<li>Have experience with tools such as Chrome Developer tools.<\/li>\\n<li>Have ability to create reproducible code samples.<\/li>\\n<li>Have proficiency in writing clear customer communications and structuring troubleshooting steps.<\/li>\\n<li>Have an appetite to drive change in tools and processes.<\/li>\\n<li>Can be a team player and able to work independently<\/li>\\n<li>Have HTML, CSS, Javascript experience (must have)<\/li>\\n<li>Have iOS or Android development experience (nice to have)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong>&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>Full time 39 hours\/week permanent contract: Monday to Friday 09:00 - 18:00&nbsp;<\/li>\\n<li>Salary 22.196 euros gross\/year + up to 3.000 euros gross\/year in bonus&nbsp;+ medical insurance<\/li>\\n<li>Great location in Barcelona&nbsp;<\/li>\\n<li>Full paid training on the company and the project you'll be working on&nbsp;<\/li>\\n<li>Career development programs and specialized courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>R1727851<\/p>\",\"ats_external_id\":\"R1727851\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1849.68\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-13T01:59:07.910+02:00\",\"created_at\":\"2026-05-05T14:05:08.622+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"jeanpierre.cortas@concentrix.com\"},\"first_name\":\"Cortas, Jean-Pierre\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2945\",\"descriptor\":\"Advisor I, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372051\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Geospatial-Developer--English--speaking----On-site-GM01_R1727851\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Geospatial-Developer--English--speaking----On-site-GM01_R1727851\/apply\",\"job_requisition_id\":\"R1727851\"}],\"organizations\":[{\"wid\":\"3daa876c3ed6101ef6f7710e3b4f0000\",\"descriptor\":\"W0ZM6M P_Sbt_Spain_Google Maps\",\"reference_id\":\"W0ZM6M\",\"custom_reference_id\":\"W0ZM6M\",\"company_reference_id\":null},{\"wid\":\"737a25f4db51101ee8b69b6e1daa0000\",\"descriptor\":\"20001 - Google - WHSBTSPAIN128\",\"reference_id\":\"WHSBTSPAIN128\",\"custom_reference_id\":\"WHSBTSPAIN128\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"robertojose.farina@concentrix.com\"},\"first_name\":\"Roberto Farina (102538710)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727851\",\"wid\":\"68db54a628611005408cd793792f0000\",\"descriptor\":\"Geospatial Developer (English -speaking) - On-site GM01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"249\",\"campaign_id\":\"549\",\"campaign_title\":\"German | Customer Service | Athens | Customer Care Consultant (German Ad)\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Care Consultant (m\/w\/d)\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Attika\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Stellenbeschreibung<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Wir suchen einen <strong>Customer Care Consultant (m\/w\/d)<\/strong> zur professionellen Betreuung von Kunden in einem dynamischen E-Commerce- und Technologieumfeld.&nbsp;<\/span><span data-contrast=\\\"auto\\\">Werde<\/span><span data-contrast=\\\"auto\\\">&nbsp;Teil unseres <strong>#GameChangers-Teams in Griechenland <\/strong>und&nbsp;<\/span><span data-contrast=\\\"auto\\\">bringe<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Kommunikationsst&auml;rke in einem internationalen Umfeld ein.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong>Warum&nbsp;du&nbsp;bei uns arbeiten&nbsp;solltest&nbsp;<\/strong><\/p>\\n<p><span data-contrast=\\\"auto\\\">Du&nbsp;bist<\/span><span data-contrast=\\\"auto\\\">&nbsp;begeistert davon, au&szlig;ergew&ouml;hnliche Kundenerlebnisse zu schaffen und Kunden dabei zu helfen, die passenden L&ouml;sungen zu finden? Dann&nbsp;<\/span><span data-contrast=\\\"auto\\\">werde Teil<\/span><span data-contrast=\\\"auto\\\">&nbsp;unseres offenen, multikulturellen <strong>#GameChangers-Teams bei Concentrix Griechenland<\/strong> und&nbsp;<\/span><span data-contrast=\\\"auto\\\">setze&nbsp;deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Deutschkenntnisse in einem modernen, schnelllebigen Umfeld ein.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Kein Tag ist wie der andere &ndash;&nbsp;<\/span><span data-contrast=\\\"auto\\\">du&nbsp;schaff<\/span><span data-contrast=\\\"auto\\\">st&nbsp;wertvolle und nachhaltige Kundenerlebnisse f&uuml;r eine Vielzahl von Kunden und einige der weltweit bekanntesten Marken.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong>Deine&nbsp;Aufgaben:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Professionelle und effiziente Bearbeitung von eingehenden Anrufen und Chat-Anfragen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Analyse und Bewertung der Kundenbed&uuml;rfnisse zur Sicherstellung einer hohen Zufriedenheit<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Aufbau vertrauensvoller Kundenbeziehungen durch offene und interaktive Kommunikation<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Bereitstellung von korrekten, vollst&auml;ndigen und zeitnahen Informationen mithilfe geeigneter Tools und Methoden<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erreichung individueller und teambezogener Leistungsziele, einschlie&szlig;lich Call-Quoten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Pflege und Dokumentation von Kundeninteraktionen, Bearbeitung von Konten und Ablage von Unterlagen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Konsequente Einhaltung aller Kommunikationsrichtlinien, Prozesse und internen Vorgaben<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong>Dein&nbsp;Profil:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Flie&szlig;ende Deutschkenntnisse<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erfahrung im Kundenservice oder als Client Service Representative<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Starke Kundenorientierung und Verst&auml;ndnis f&uuml;r unterschiedliches Kundenverhalten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Klare, professionelle Kommunikationsweise sowie Probleml&ouml;sungs- und aktives Zuh&ouml;ren-F&auml;higkeiten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Sehr gute schriftliche Kommunikationsf&auml;higkeiten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">F&auml;higkeit zu Multitasking, Priorisierung und Arbeiten in einem dynamischen, zielorientierten Umfeld<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Hohes Verantwortungsbewusstsein und Stolz auf die eigene Leistung und deren Beitrag zum Unternehmenserfolg<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong>Was wir bieten:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Unbefristeter Arbeitsvertrag<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attraktives Verg&uuml;tungspaket (14 Geh&auml;lter pro Jahr)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">10 % monatlicher Leistungsbonus<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">T&auml;gliche Verpflegungspauschale &uuml;ber die Up Hellas Mastercard<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Private Krankenversicherung inkl. Zahnzusatzversicherung<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Internationale Karrierem&ouml;glichkeiten &uuml;ber das Concentrix International Mobility Program<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Mitarbeiterevents<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Kostenloses Fitnessstudio, Wellbeing-Aktivit&auml;ten und ein Dachkino mit Blick auf die Akropolis<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Gemeinsame Mittagspausen in unserem neuen Restaurant<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">Du&nbsp;teilst<\/span><span data-contrast=\\\"auto\\\">&nbsp;unsere Werte Anerkennung, Integrit&auml;t, Zusammenhalt und Engagement und&nbsp;<\/span><span data-contrast=\\\"auto\\\">m&ouml;chte<\/span><span data-contrast=\\\"auto\\\">st&nbsp;gemeinsam mit uns den &bdquo;Wow-Effekt&ldquo; schaffen? Entscheidend ist weniger&nbsp;<\/span><span data-contrast=\\\"auto\\\">dein<\/span><span data-contrast=\\\"auto\\\">&nbsp;beruflicher Hintergrund als vielmehr&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Motivation und Pers&ouml;nlichkeit, die&nbsp;<\/span><span data-contrast=\\\"auto\\\">dich<\/span><span data-contrast=\\\"auto\\\">&nbsp;zu einem wertvollen Teil unserer offenen Community machen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"auto\\\">Bitte&nbsp;<\/span><\/em><em><span data-contrast=\\\"auto\\\">beachte:<\/span><\/em><em><span data-contrast=\\\"auto\\\">&nbsp;Nicht-EU-B&uuml;rger ben&ouml;tigen eine g&uuml;ltige Arbeitserlaubnis f&uuml;r Griechenland.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\"><strong>Concentrix Griechenland<\/strong> ist ein Arbeitgeber der Chancengleichheit.<\/span>&nbsp;<br \/><span data-contrast=\\\"auto\\\">Vielfalt wird als zentrale St&auml;rke betrachtet &ndash; unabh&auml;ngig von Geschlecht, Alter, Religion, ethnischer Herkunft oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"58641183\",\"location\":\"Athens, Attika\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T12:45:30.751+03:00\",\"created_at\":\"2026-05-05T13:09:07.905+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1620\",\"campaign_id\":\"462\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1727811\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Customer Representative (French - speaking) On-site TR05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p>Are you <b>passionate about fashion<\/b>, obsessed with exceptional customer experience, and eager to represent a global luxury brand?<br \/>\u00a0<\/p><p>Leader in premium fashion and lingerie, is looking for a <b>Fashion Customer Representative<\/b> who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide\u2014every interaction, every solution, every moment.<\/p><p><\/p><p><b>Why You\u2019ll Love Working with Us<\/b><\/p><p><\/p><p>At Concentrix, you won\u2019t just answer questions \u2014 you\u2019ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.<\/p><p><br \/>Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower.<\/p><p><\/p><p><b>Your Day-to-Day: <\/b><\/p><p>- Deliver exceptional customer support through phone, email, chat, and digital channels<\/p><p>- Provide pre- and post-sales guidance, ensuring every customer feels valued and understood<\/p><p>- Maintain expert knowledge of products and collections<\/p><p>- Log and manage all interactions within our systems, meeting SLA and quality standards<\/p><p>- Escalate issues as needed to ensure seamless customer satisfaction<\/p><p>- Collaborate with Team Leaders, support teammates, and attend regular meetings<\/p><p>- Represent the brand spirit in every interaction \u2014 confident, elegant, and customer-obsessed<\/p><p><\/p><p><b>What You Bring to the Team:<\/b><\/p><p><\/p><p>- C2 French and advanced English skills<\/p><p>- Experience in customer service, ideally within a Contact Centre environment<\/p><p>- Strong communication skills \u2014 written, verbal, warm, and professional<\/p><p>- Ability to build rapport quickly and show genuine empathy<\/p><p>- Organized, reliable, and able to prioritize in a fast-paced environment<\/p><p>- Able to navigate decisions with both customer needs and brand guidelines in mind<\/p><p>- Proactive, positive, and adaptable \u2014 a true \u201ccan-do\u201d mindset<\/p><p>- Passion for fashion, styling, and helping customers feel their best<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week temporary contract<\/p><p>- Rotative shifts between Monday - Saturday 9:00 to 18:00<br \/>- Salary 19,600 euros gross\/year &#43; up to 1,800 euros gross\/year in bonus \u00a0<br \/>- Great office location in Barcelona \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<br \/><span>R1727811 <\/span><\/p>\",\"ats_external_id\":\"R1727811\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-13T10:04:01.177+02:00\",\"created_at\":\"2026-05-05T12:04:56.472+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371345\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Customer-Representative--French---speaking--On-site-TR05_R1727811-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Customer-Representative--French---speaking--On-site-TR05_R1727811-1\/apply\",\"job_requisition_id\":\"R1727811\"}],\"organizations\":[{\"wid\":\"4a22a60d670b1037ad465c41e8040000\",\"descriptor\":\"25929 - TRIUMPH INTERNATIONAL - 980009200\",\"reference_id\":\"980009200\",\"custom_reference_id\":\"980009200\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a169d615d1b103837f08ff8ca650000\",\"descriptor\":\"W100C4 Triumph EU Customer Service\",\"reference_id\":\"W100C4\",\"custom_reference_id\":\"W100C4\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ignazio.pillittu@concentrix.com\"},\"first_name\":\"Ignazio Pillittu (102542555)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727811\",\"wid\":\"2f49f16c3d9d10053a56f04e9b640000\",\"descriptor\":\"Fashion Customer Representative (French - speaking) On-site TR05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1790\",\"campaign_id\":\"496\",\"campaign_title\":\"DG \/ Portuguese \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Portuguese-speaking) - Insurance Company\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Sales Development Representative in Porto, Portugal (On-Site)<\/strong>&nbsp;you will act as a Sales Agent for one of our clients with a focus on understanding our customer needs and persistence on following up with leads and converting them into sales.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Selling premium insurance for a world renowned brand to existing and new customers<\/li>\\n<li>Being a loyal advocate for the brand supporting customers to understand the benefits of the insurance services available<\/li>\\n<li>Able to give piece of mind and security to loyal and new customers<\/li>\\n<li>Excellent motivation, high work ethics and a constant desire to not give up<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Portuguese (written and oral) and fluent in English (B2)<\/li>\\n<li>Prior experience on outbound sales, D2D, contact center or BPO<\/li>\\n<li>Resilience to objections and ability to overcome customer concerns and to work in a target-driven environment<\/li>\\n<li>Ability to engage customers in a friendly and professional manner, build rapport and establish trust<\/li>\\n<li>Strong persuasion and negotiation skills to effectively convince customers to purchase insurance<\/li>\\n<li>Ability to self motivate<\/li>\\n<li>Empathy and patience to understand customer needs and provide appropriate solutions<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2646445816\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T14:19:30.047+01:00\",\"created_at\":\"2026-05-05T11:26:36.032+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1698\",\"campaign_id\":\"909\",\"campaign_title\":\"GTM \/ CH \/ WAL \/ Ikea \/ German-Italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) - schwedischer Einrichtungskonzern - (befristet f\u00fcr 6 Monate)\",\"street\":\"Richtistrasse 5\",\"address\":\"Richtistrasse 5\",\"city\":\"Wallisellen\",\"state\":\"Z\u00fcrich\",\"postal_code\":\"8304\",\"region\":\"Z\u00fcrich\",\"country\":\"Switzerland\",\"short_description\":\"Bewirb dich jetzt! Deutsch-Italienischer Support!\",\"long_description\":\"<p><strong>Power&nbsp;your&nbsp;game-changing&nbsp;career&nbsp;<\/strong><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Du suchst einen Job, der zu dir und deinem Leben passt?<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fDann ist diese Stelle genau das Richtige f&uuml;r dich.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In dieser Position als\u202f<\/span><strong><span data-contrast=\\\"none\\\">Kundenberater (m\/w\/d) f&uuml;r einen schwedischen Einrichtungskonzern<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fbist du der erste Ansprechpartner bei unterschiedlichen telefonischen Kundenanfragen aus dem Telekommunikationsbereich.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Und zwar mit folgenden Rahmenbedingungen:<br \/><\/span><\/strong><span data-contrast=\\\"none\\\">Start zum 15.06.2026 | Pensum 100% | Standort Wallisellen ZH - hybrid-Modell m&ouml;glich |&nbsp;<\/span><span data-contrast=\\\"auto\\\">Montag -&nbsp;Samstag von 08:30 - 17:30 Uhr&nbsp;| Supportsprachen:&nbsp;Deutsch&nbsp;und\/oder&nbsp;Italienisch und&nbsp;Schweizerdeutsch | Inbound | befristet f&uuml;r 6 Monate - Option auf Verl&auml;ngerung<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Das l&auml;sst sich mit deinem Alltag vereinbaren?\u202fPerfekt!\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places&nbsp;to&nbsp;Work&ldquo; sind der Beweis daf&uuml;r.<\/span>&nbsp;<\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Deine Aufgaben<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Als\u202f<\/span><strong><span data-contrast=\\\"none\\\">Servicemitarbeiter (m\/w\/d)<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fin unserem Team wirst du:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Kundenanfragen und -w&uuml;nsche bearbeiten<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fund je nach Bedarf und Situation darauf reagieren.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">&Uuml;ber unterschiedliche Kan&auml;le (z.B. per\u202fTelefon oder per Mail) mit den Kunden kommunizieren, um ein\u202f<\/span><strong><span data-contrast=\\\"none\\\">optimales Kundenerlebnis<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fzu gew&auml;hrleisten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Dich mit unterschiedlichen Anliegen des Kunden im Bereich\u202f<\/span><strong><span data-contrast=\\\"none\\\">M&ouml;bel und Einrichtung<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fauseinandersetzen und bei\u202f<\/span><strong><span data-contrast=\\\"none\\\">Reklamationen<\/span><\/strong><span data-contrast=\\\"none\\\">\u202feine passende L&ouml;sung anbieten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Individuelle Produktberatung<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fdurchf&uuml;hren, durch die du nicht nur Bestellungen generierst, sondern&nbsp;<\/span><span data-contrast=\\\"auto\\\">echte&nbsp;<\/span><span data-contrast=\\\"none\\\">Bed&uuml;rfnisse unserer Kunden erf&uuml;llst.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"185\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<\/span><strong><span data-contrast=\\\"none\\\">in der Kundendatenbank dokumentieren<\/span><\/strong><span data-contrast=\\\"none\\\">.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"none\\\">\u202f<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<br \/><\/span><strong><span data-contrast=\\\"none\\\">Dein Profil<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Concentrix&nbsp;passt perfekt zu dir, wenn du:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Die folgenden Anforderungen&nbsp;erf&uuml;llst:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li style=\\\"list-style-type: none;\\\">\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"o\\\" data-font=\\\"Courier New\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><strong><span data-contrast=\\\"auto\\\">Du hast sehr gute Deutsch- und\/oder&nbsp;Italienischkenntnisse<\/span><\/strong><strong><span data-contrast=\\\"none\\\">\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">in Wort und Schrift.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li style=\\\"list-style-type: none;\\\">\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"o\\\" data-font=\\\"Courier New\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"none\\\">Du sprichst\u202f<\/span><strong><span data-contrast=\\\"none\\\">Schweizerdeutsch<\/span><\/strong><span data-contrast=\\\"none\\\">.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Eine starke\u202f<\/span><strong><span data-contrast=\\\"none\\\">Kunden- und Serviceorientierung&nbsp;hast<\/span><\/strong><span data-contrast=\\\"none\\\">, die es dir erm&ouml;glicht, Kundenbed&uuml;rfnisse zu erkennen und gezielt zu erf&uuml;llen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Die\u202f<\/span><strong><span data-contrast=\\\"none\\\">Servicezeiten<\/span><\/strong><span data-contrast=\\\"none\\\">\u202f(<\/span><span data-contrast=\\\"auto\\\">Montag - Samstag von 08:30 - 17:30 Uhr)<\/span><strong><span data-contrast=\\\"none\\\">\u202fflexibel abdecken\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">kannst.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Motiviert&nbsp;bist, deine Ziele zu erreichen\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">und den Erfolg&nbsp;<\/span><span data-contrast=\\\"auto\\\">deines&nbsp;<\/span><span data-contrast=\\\"none\\\">Unternehmens aktiv mitzugestalten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"186\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Selbstst&auml;ndig und im Team erfolgreich arbeitest.<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"none\\\">Idealerweise hast du:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"187\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Bereits Erfahrung im\u202f<\/span><strong><span data-contrast=\\\"none\\\">Kundenservice,&nbsp;<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">im Detailhandel, <\/span><\/strong><strong><span data-contrast=\\\"none\\\">in der Kundenberatung, als Servicekraft in der Gastronomie oder im Hotelgewerbe.<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"none\\\">Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/span><\/strong><span data-contrast=\\\"none\\\">\u202fAuch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Unsere Benefits<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Du verdienst ein branchen&uuml;bliches Gehalt mit zus&auml;tzlichen\u202f<\/span><strong><span data-contrast=\\\"none\\\">attraktiven Verkaufspr&auml;mien.<\/span><\/strong><\/li>\\n<li><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><span data-contrast=\\\"none\\\">Wir bieten dir ein\u202f<\/span><strong><span data-contrast=\\\"none\\\">hybrides Arbeitsmodell<\/span><\/strong><span data-contrast=\\\"none\\\">: Nach der Einarbeitung kannst du nach Absprache bis zu 50% mobil von zu Hause aus arbeiten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Zus&auml;tzlich erh&auml;ltst du&nbsp;<\/span><span data-contrast=\\\"auto\\\">regelm&auml;ssige\u202f<\/span><strong><span data-contrast=\\\"none\\\">Coachings, Fresh-Ups&nbsp;und Aufbautrainings<\/span><\/strong><span data-contrast=\\\"none\\\">, die dir auch im privaten Bereich von Nutzen sind.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\">Wir legen viel Wert auf interne\u202f<strong><span data-contrast=\\\"none\\\">Weiterbildungs- und Karrierem&ouml;glichkeiten\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">und das sogar weltweit.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\">Wir bieten ein\u202f<strong><span data-contrast=\\\"none\\\">modernes und angenehmes Arbeitsumfeld\u202f<\/span><\/strong><span data-contrast=\\\"none\\\">in einem motivierten Team.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"188\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\">Eine Vielzahl an\u202f<strong><span data-contrast=\\\"none\\\">Mitarbeiter-Rabatten<\/span><\/strong><span data-contrast=\\\"none\\\">, speziell von&nbsp;Concentrix&nbsp;mit namhaften Partnern verhandelt.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"none\\\">Du willst mit uns durchstarten?<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.\u202f<\/span><strong><span data-contrast=\\\"none\\\">Bewirb dich noch heute<\/span><\/strong><span data-contrast=\\\"none\\\">\u202f&uuml;ber unser Online-Formular und finde heraus, warum&nbsp;Concentrix&nbsp;f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Du hast noch Fragen?<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 0 78 220 78 49 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Dein zuk&uuml;nftiger Arbeitsort<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Concentrix&nbsp;Schweiz AG\u202f<\/span>&nbsp;<br \/><span data-contrast=\\\"none\\\">Richtistrasse&nbsp;5, CH-8304 Wallisellen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Internes Stellenk&uuml;rzel: R1586320<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Concentrix\u202fsetzt sich f&uuml;r Chancengleichheit ein\u202f<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"none\\\">Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Arbeitserlaubnis\u202f<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Gem&auml;ss schweizerischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in der Schweiz verf&uuml;gen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">#EMEACNX<\/span>&nbsp;<br \/><span data-contrast=\\\"none\\\">#AGENTCNX<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"3522142662\",\"location\":\"Wallisellen, Z\u00fcrich\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T08:24:01.594+02:00\",\"created_at\":\"2026-05-05T10:18:57.907+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MDk?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1621\",\"campaign_id\":\"459\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1727555\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Danish-speaking) - On site - Media Industry BP01\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p>Er du skarp til at levere kundeservice og har du sans for mersalg? Bliv kundeservicer\u00e5dgiver for Bonnier i Malaga!\u00a0<\/p><p><\/p><p>I vores Bonnier afdeling i <b>Benalmadena <\/b>st\u00e5r vi for serviceoplevelsen til vores glade abonnementer. Vi er et af Nordens mest kendte mediebrands...\u00a0<\/p><p>Blandt andet Illustreret Videnskab, Historie, og Bo Bedre. Vi har fokus p\u00e5 specialmedier, og vi l\u00f8ser vores kunders udfordringer, samt skr\u00e6ddersyer specialtilbud for at forbedre deres oplevelse.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Din prim\u00e6re arbejdsopgave som kundeservecemedarbejder vil v\u00e6re, at h\u00e5ndtere indg\u00e5ende opkald fra kunder, hvor du bl.a hj\u00e6lper med leverance, betaling samt diverse l\u00f8sninger. Det er vigtigt, at du lytter til vores kunder. Du skal v\u00e6re nysgerrig omkring indholdet i vores blade, for at v\u00e6re s\u00e5 proaktiv og im\u00f8dekommende som muligt. Vi bel\u00f8nner vores trofaste kunder med skr\u00e6ddersyede tilbud, hvilket du skal f\u00f8le, som noget helt naturligt.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>\u00d8nsker du en arbejsdag indenfor kundeservice, hvor hver dag er forskellig?\u00a0\u00a0\u00a0\u00a0<\/p><p>Medens du ikke h\u00e5ndterer indg\u00e5ende opkald samt diverse kontoropgaver, s\u00e5 vil der v\u00e6re tid til, at du fordyber dig i Bonniers produkter. Det er en stor del af rollen, at man besidder en nysgerrighed og nyder at l\u00e6se de mange forskellige magasiner. Vi holder os ikke til drejeb\u00f8ger samt manuskripter, s\u00e5 man skal v\u00e6re kreativ for at hj\u00e6lpe kunden bedst muligt.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Du vil blive en del af et lille, kompetent, og hyggeligt team, hvor der altid er god stemning! Du vil udvikle dine kommunikative kompetencer og samtidig opn\u00e5 en bred viden. Vi p\u00e5sk\u00f8nner altid et godt stykke arbejde. Vi s\u00f8rger for du bliver udfordret i rollen. Kvaliteten af dit arbejde vil direkte afspejles af afdelingens og din individuelle m\u00e5l, og vi vil altid hj\u00e6lpe hinanden med at levere god service. Du har mulighed for selv at p\u00e5virke din l\u00f8n gennem provision!\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Du skal have interesse for mersalg til vores trofaste kunder, s\u00e5 de ikke g\u00e5r glip af vores gode tilbud.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Som person er du en...\u00a0<\/p><p>-\u00a0 som \u00f8nsker at give den bedste kundeserviceoplevelse\u00a0<\/p><p>-\u00a0 der str\u00e6ber efter resultater \u2013 du er engageret, ambiti\u00f8s, og m\u00e5lrettet omkring dit arbejde\u00a0<\/p><p>-\u00a0 som nyder at t\u00e6nke logisk, ud af boksen, og tager gerne imod en udfordring\u00a0<\/p><p>-\u00a0 du taler og skriver flydende dansk, samt kundskab i engelsk korrespondance\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Vi tilbyder uddannelsesprogram inden for salg, kundepleje og personlig udvikling og...\u00a0<\/p><p>- Attraktiv l\u00f8npakke med grundl\u00f8n og provision uden tag\u00a0<\/p><p>- Betalt tr\u00e6ning gennem hele forl\u00f8bet, samt mentorforl\u00f8b i de f\u00f8rste 3 m\u00e5neder\u00a0<\/p><p>- Mulighed for selv at forme din karriere hos Webhelp\u00a0<\/p><p>- Et modent og seri\u00f8st team i hjertet af Benalm\u00e1dena\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Mulighed for at arbejde hjemmefra i Spanien en del af arbejdstiden efter opl\u00e6ringsperioden.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>START: Tiltr\u00e6delse hurtigst muligt\u00a0<\/p><p>\u00a0\u00a0<\/p><p>ARBEJDSTIDER: Mandag-Torsdag 9-17 og Fredag 9-16 (39 timer \/ uge). Det er en heltidsstilling men for ret person er vi \u00e5bne for deltid efter opl\u00e6rningsprocessen om det f\u00f8les relevant.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>LOKATION: Benalm\u00e1dena, Malaga\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Bonnier Publications inkluderer magasinerne: G\u00f8r Det Selv, I FORM, Illustreret Videnskab, Historie, Bo Bedre, Komputer for Alle,\u00a0 Bolig Magasinet, Costume, Magasinet Liv, Bil Magasinet, Digital Foto, Wype\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Bogserier: Historie \u00c5rbog, Illustreret Videnskabs \u00c5rsbog, Europa i Flammer, Historiens St\u00f8rste G\u00e5der, Bil Revyen, Brugte Dr\u00f8mmebiler, \u00c5rets Biler, MC Revyen.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Digitale produkter: Historie Digitalt, G\u00f8r Det Selv Digitalt, I FORM Digitalt, Illustreret Videnskab Digitalt, samt Wype.<\/p>\",\"ats_external_id\":\"R1727555\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1559.25\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-12T11:11:24.845+02:00\",\"created_at\":\"2026-05-05T10:05:23.914+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Danish\"],\"recruiter\":{\"email\":{\"address\":\"sofia.bentodematosferreira@concentrix.com\"},\"first_name\":\"Bento De Matos Ferreira, Sofia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102540447\",\"wid\":\"da7d7d2449a21010382b12ae06150001\",\"descriptor\":\"Sofia Bento De Matos Ferreira (102540447)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2949\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371318\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Service-Representative--Danish-speaking----On-site---Media-Industry-BP01_R1727555\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Service-Representative--Danish-speaking----On-site---Media-Industry-BP01_R1727555\/apply\",\"job_requisition_id\":\"R1727555\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101fc7c10cf7fc650000\",\"descriptor\":\"W0ZQFJ P_Bonnier_Runway\",\"reference_id\":\"W0ZQFJ\",\"custom_reference_id\":\"W0ZQFJ\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974a26083ac4f0000\",\"descriptor\":\"19432 - Bonnier Group - WHRUNWAY79\",\"reference_id\":\"WHRUNWAY79\",\"custom_reference_id\":\"WHRUNWAY79\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"marina.garvi@concentrix.com\"},\"first_name\":\"Marina Garvi Mar\u00edn (102539968)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727555\",\"wid\":\"cc033325a6a310053415240bbbc00000\",\"descriptor\":\"Customer Service Representative (Danish-speaking) - On site - Media Industry BP01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1622\",\"campaign_id\":\"457\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1727776\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (Italian-speaking) - On-site - IN02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\" Fashion Support Consultant in Barcelona (On-site)\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Ready to ditch the ordinary and embrace the extraordinary? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Fashion Support Consultant in Barcelona (On-site),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in Fashion.&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>As a <strong>Fashion Support Consultant<\/strong> on our team, you will:&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users&rsquo; demands&nbsp;<br \/>- Log call details onto call management systems and provide response and resolution within SLA&nbsp;<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers.&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>- Are proficient or bilingual in Italian plus an advanced level English&nbsp;<br \/>- Have good disposition to work in a customer service environment&nbsp;<br \/>- Have customer care skills &ndash; ability to listen to and understand the customers&rsquo; need&nbsp;<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>It will be a plus if you have:<\/strong>&nbsp;<br \/>&nbsp;<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration is a plus&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>- 39 hours\/week permanent contract: Monday to Friday 09:00 to 18:00&nbsp;<br \/>- Salary 19.623 euros gross\/year + up to 1.200 euros gross\/year in bonus&nbsp;<br \/>- Central location in Barcelona&nbsp;<br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/>- Career development programs and specialized courses&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><em>&nbsp;<\/em>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;<\/em>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;&nbsp;<\/p>\\n<p>R1727776<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"R1727776\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-13T09:30:30.013+02:00\",\"created_at\":\"2026-05-05T10:05:22.180+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Italian\",\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372050\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Italian-speaking----On-site---IN02_R1727776\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Italian-speaking----On-site---IN02_R1727776\/apply\",\"job_requisition_id\":\"R1727776\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"bcbf993a77a1101ef5b346fd59dd0000\",\"descriptor\":\"W0ZQP6 P_Sbt_Spain_Inditex\",\"reference_id\":\"W0ZQP6\",\"custom_reference_id\":\"W0ZQP6\",\"company_reference_id\":null},{\"wid\":\"737a25f4db51101ee7cc3bfa0cfb0000\",\"descriptor\":\"20179 - Inditex - WHSBTSPAIN29\",\"reference_id\":\"WHSBTSPAIN29\",\"custom_reference_id\":\"WHSBTSPAIN29\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marco.poloni2@concentrix.com\"},\"first_name\":\"Marco Poloni (102541136)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727776\",\"wid\":\"245d75e398f5100535628d6b72600000\",\"descriptor\":\"Fashion Support Consultant (Italian-speaking) - On-site - IN02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"969\",\"campaign_id\":\"18263\",\"campaign_title\":\"VP, Investor Relations R1724436\",\"campaign_type\":\"job_application\",\"job_title\":\"Head of Investor Relations\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"HEAD OF INVESTOR RELATIONS\",\"long_description\":\"<div><div>Job Description Summary<\/div><\/div><div><div><div><div>HEAD OF INVESTOR RELATIONS<br \/>At Concentrix we partner with the world\u2019s most customer-obsessed companies to design, build, and run pioneering digital transformation solutions that power our clients\u2019 success. Our teams are experienced, dynamic, and collaborative with a passion for how technology is transforming the world.<br \/><br \/>This role is a high impact, individual contributor position designed for a strategic catalyst who thrives at the intersection of finance, technology, and storytelling. You will be the face of the company to the global investment community, responsible for articulating our value proposition and brand.<br \/><br \/>This position will be remote\/WAH and can be performed anywhere in the United States.<br \/><br \/>Overview:<br \/>You will lead the strategic planning, development, and execution of all IR activities. You will function as the primary point of contact for buy and sell side analysts as well as institutional investors. We are looking for a bold, creative and tech forward entrepreneur who can navigate the complexities of a multi-billion-dollar revenue enterprise while maintaining the agility of a growth-minded entrepreneur.<br \/><br \/>You will work with marketing to develop and drive strategic communications that accurately reflect the company\u2019s performance and strategy.<br \/><br \/>Requirements:<br \/>\u2022 Analyst and Investor Outreach: You will proactively build and manage relationships with key equity analysts and institutional investors. You are not just managing existing relationships; you are boldly expanding our network.<br \/>\u2022 Earnings and Financial Reporting: Lead the preparation for quarterly earnings calls, including scripts, presentations and Q&amp;A prep for the CFO and CEO.<br \/>\u2022 Market Intelligence: Monitor industry trends, competitor actions, and market sentiment. Provide actionable insights to the executive leadership team regarding our valuation and perception.<br \/>\u2022 AI and BPO Integration: Synthesize the Business Process Outsourcing landscape and Automation technology to position as an industry disruptor.<br \/>\u2022 Event Management: Organize and lead investor roadshows, analyst days and annual shareholder meetings. Drive new high-impact engagements and thought leadership initiatives to elevate the company\u2019s profile with the global investment community.<br \/>\u2022 Minimum 3 years\u2019 experience as Head of Investor Relations.<br \/>\u2022 Experience in a global, publicly traded company at the F500 level.<br \/>\u2022 Extensive experience navigating global capital markets.<br \/>\u2022 High proficiency in AI trends and their application within BPO, Tech Services or similar sectors.<br \/>\u2022 Bachelor\u2019s degree in finance, economics or related field required, MBA or CFA preferred.<br \/><br \/>Ideal candidate profile:<br \/>\u2022 Bold and Outgoing. You are a decisive, natural networker who enjoys building bridges and \u201cselling\u201d the corporate story.<br \/>\u2022 Creative Strategist: You think beyond the spreadsheet. You find innovative ways to visualize data and communicate complex business pivots.<br \/>\u2022 Tech Savvy: You speak \u201cAI\u201d fluently and understand how automation is disrupting the landscape.<br \/>\u2022 Venture-Minded Leader: You are a player-coach who is comfortable rolling up your sleeves to create decks and models while also operating at a high strategic level.<br \/>\u2022 You will work in lockstep with other executives and have flexibility to shape our narrative in the global market.<br \/><br \/>The base salary range for this position is $260,000 to $310,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<br \/><br \/>The deadline for applying for this position is May 19.<br \/><br \/>Physical and Mental Requirements<br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<br \/><br \/>Accommodation<br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <span>app.acco&#64;concentrix.com.<\/span> All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<br \/><br \/>Artificial Intelligence<br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for this role.<br \/><br \/>Equal Employment Opportunity<br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identify, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<br \/><br \/>For more information regarding your EEO rights as an applicant, please visit the following websites:<br \/>\u00b7 English<br \/>\u00b7 Spanish<br \/><br \/>Work Authorization<br \/>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.<br \/><br \/>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.<\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1724436\",\"location\":\"USA, Ohio\",\"job_type\":\"full_time\",\"salary\":\"310000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-13T08:04:09.223+08:00\",\"created_at\":\"2026-05-05T02:04:04.176+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODI2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Head-of-Investor-Relations_R1724436-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Accounting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"organization_reference_id\":\"CUSA\"},\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"karen.peccia@concentrix.com\"},\"first_name\":\"Peccia, Karen Lynn\"},\"categories\":[{\"descriptor\":\"CF Accounting\"}],\"recruiters\":[{\"id\":\"102011370\",\"wid\":\"c30e8ac6e5930107b4af3894ecef0000\",\"descriptor\":\"Karen Peccia (102011370)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2800\",\"descriptor\":\"VP, Investor Relations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372225\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Head-of-Investor-Relations_R1724436-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Head-of-Investor-Relations_R1724436-1\/apply\",\"job_requisition_id\":\"R1724436\"}],\"organizations\":[{\"wid\":\"abef13a1a160014ab7a67477a06e6522\",\"descriptor\":\"(CORP) Investor Relations\",\"reference_id\":\"INVESTORRLTNS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"custom_reference_id\":null,\"company_reference_id\":\"CUSA\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andre.valentine@concentrix.com\"},\"first_name\":\"Andre Valentine (100003096)\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1724436\",\"wid\":\"d9c70f4e562e100509f1d8b135370000\",\"descriptor\":\"Head of Investor Relations\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_3\",\"wid\":\"0227dc387a09013c6ae02b51e065572f\",\"descriptor\":\"Grade 3\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"970\",\"campaign_id\":\"18262\",\"campaign_title\":\"Team Leader, Operations R1725149\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations (aspiring to be 100%)\",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"San Isidro\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1725149\",\"location\":\"San Isidro, Lima\",\"job_type\":\"full_time\",\"salary\":\"3266.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"PEN\",\"updated_at\":\"2026-05-16T00:05:26.498+08:00\",\"created_at\":\"2026-05-05T02:04:02.068+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODI2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Team-Leader--Operations--aspiring-to-be-100--_R1725149-1\/apply\",\"head_count\":\"4\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"organization_reference_id\":\"WPE02\"},\"location\":{\"city\":\"San Isidro\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"PE-LIM-SANLU-01\",\"wid\":\"071c55911ca81018377751ee0d690000\",\"descriptor\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"alyson.delgado@concentrix.com\"},\"first_name\":\"Delgado, Alyson Mishell\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103066677\",\"wid\":\"d6d7113a5ed61001ac079b72e61c0000\",\"descriptor\":\"Alyson Delgado (103066677)\"},{\"id\":\"102598503\",\"wid\":\"da7d7d2449a2101031ba786290810001\",\"descriptor\":\"Carlos Gochez Ramos (102598503)\"},{\"id\":\"103268755\",\"wid\":\"22fffe5416281003979cca8c27c00000\",\"descriptor\":\"Denisse Venegas Torres (103268755)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372157\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Team-Leader--Operations--aspiring-to-be-100--_R1725149-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Team-Leader--Operations--aspiring-to-be-100--_R1725149-1\/apply\",\"job_requisition_id\":\"R1725149\"}],\"organizations\":[{\"wid\":\"460fb87547f91038a4678af380060000\",\"descriptor\":\"25942 - IAG GBS - 980009195\",\"reference_id\":\"980009195\",\"custom_reference_id\":\"980009195\",\"company_reference_id\":null},{\"wid\":\"f7877ace98a41039db4c04b64a680000\",\"descriptor\":\"W100DE Iberia Vueling\",\"reference_id\":\"W100DE\",\"custom_reference_id\":\"W100DE\",\"company_reference_id\":null},{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"custom_reference_id\":null,\"company_reference_id\":\"WPE02\"},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.angeles@concentrix.com\"},\"first_name\":\"Maria Angeles Guardamino (102599558)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725149\",\"wid\":\"245d75e398f51005090888f039860000\",\"descriptor\":\"Team Leader, Operations (aspiring to be 100%)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Manejo de Office y disponibilidad turno Tarde y Madrugada. Convocatoria abierta para los GC de Iberia como dem\u00e1s cuentas de CNX. El TL seleccionado tendr\u00e1 S\/500 soles como Bonus<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"971\",\"campaign_id\":\"18260\",\"campaign_title\":\"People Solutions Generalist I R1726984\",\"campaign_type\":\"job_application\",\"job_title\":\"People Solutions Generalist - Hybrid\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The People Solutions Generalist I is responsible for evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.\",\"long_description\":\"<p>Experience the power of a game-changing career<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a People Solutions Generalist in Barcelona, you will be part of our team of game-changers supporting our people strategy and helping drive a high-performing organization.<\/p><p><\/p><p>What you will do in this role<\/p><p><\/p><ul><li>Manage and support end-to-end employee lifecycle processes, guiding managers and employees on People-related topics and policies.<\/li><li>Act as a trusted partner to managers by providing HR consulting on performance management, employee relations, compensation, and talent development.<\/li><li>Handle day-to-day employee queries and concerns, coordinating with internal and external stakeholders to ensure timely resolution.<\/li><li>Analyze and report on HR metrics and trends, creating clear insights to support decision-making and continuous improvement.<\/li><li>Maintain accurate employee records and HR documentation in HRIS systems, ensuring compliance with company policies and local labor laws.<\/li><li>Support employee engagement initiatives, HR projects, and process improvements, while reinforcing company values and contributing to a positive work environment.<\/li><\/ul><p><\/p><p>Your qualifications<\/p><p><\/p><ul><li>2\u20134 years of experience in Human Resources or a similar role.<\/li><li>University degree in Human Resources, Labor Relations, or related field is preferred.<\/li><li>Working knowledge of labor relations and local employment legislation.<\/li><li>Fluent Spanish and English (written and spoken).<\/li><li>Strong communication, organization, and stakeholder management skills.<\/li><li>Proactive, detail-oriented, and able to multitask, prioritize, and work effectively under pressure; proficient in Microsoft Office tools.<\/li><\/ul><p><\/p><p>What\u2019s in it for you<\/p><p><\/p><ul><li>Full-time 39 hours\/week \u2013 permanent contract Monday to Friday from 9:00 to 18:00<\/li><li>Great location in Barcelona<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs and specialized courses<\/li><\/ul><p><\/p><p>Experience the best version of you!<\/p><p><\/p><p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><span>R1726984\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1726984\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1689.89\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-06T20:04:40.525+08:00\",\"created_at\":\"2026-05-05T00:07:22.021+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODI2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/People-Solutions-Generalist---Hybrid_R1726984\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"nelia.serena@concentrix.com\"},\"first_name\":\"Carrasco Serena, Nelia\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"102542078\",\"wid\":\"da7d7d2449a21010333141f280580003\",\"descriptor\":\"Nelia Carrasco Serena (102542078)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0879\",\"descriptor\":\"People Solutions Generalist I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371327\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/People-Solutions-Generalist---Hybrid_R1726984\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/People-Solutions-Generalist---Hybrid_R1726984\/apply\",\"job_requisition_id\":\"R1726984\"}],\"organizations\":[{\"wid\":\"f9af6d72609801444c36e5193c0699be\",\"descriptor\":\"(SITE) HR GENERALISTS\",\"reference_id\":\"HRGENERALIST\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"anapaula.socorro@concentrix.com\"},\"first_name\":\"Ana Paula Socorro (102538727)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1726984\",\"wid\":\"6b738693e2a11004ff0f784ff8830000\",\"descriptor\":\"People Solutions Generalist - Hybrid\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"972\",\"campaign_id\":\"18259\",\"campaign_title\":\"Sr. Project Manager (TCF) R1725978\",\"campaign_type\":\"job_application\",\"job_title\":\"Change Management AI Adoption Expert\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Top 8 Important Skills:<\/b><\/p><p><\/p><p><b>Strategic Planning<\/b>\u00a0- Ability to lead business case identification and prioritize initiatives. <b>Stakeholder Engagement<\/b>\u00a0- Engage with business and IT stakeholders to track progress and optimize strategies. <b>Change Management<\/b>\u00a0- Facilitate readiness assessments and develop action plans. <b>Training Development<\/b>\u00a0- Design training curricula and certification materials. <b>Communication<\/b>\u00a0- Produce comprehensive communication and engagement plans. <b>Data Analysis<\/b>\u00a0- Design and interpret adoption analytics and KPIs. <b>Feedback &amp; Support<\/b>\u00a0- Implement feedback mechanisms and support systems. <b>Value Measurement<\/b>\u00a0- Measure adoption success and drive value realization.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Lead business case identification and prioritization based on impact, feasibility, and alignment with organizational goals.<\/p><\/li><li><p>Shape and execute enterprise-level Copilot adoption strategies that align with business priorities and transformation goals.<\/p><\/li><li><p>Facilitate structured readiness assessments to evaluate organizational, skilling, and enablement maturity and recommend practical action plans.<\/p><\/li><li><p>Develop and support execution of skilling, enablement, and internal communications strategies to drive user engagement and adoption.<\/p><\/li><li><p>Engage business and IT stakeholders to monitor progress, track value, and optimize adoption strategies based on feedback and usage signals.<\/p><\/li><li><p>Apply Microsoft frameworks and tools to facilitate structured reviews, value realization planning, and success measurement<\/p><\/li><\/ul><p><\/p><p><b>Core Consulting Competencies<\/b><\/p><ul><li><p>7\u201310&#43; years in enterprise ACM with Microsoft 365; 2&#43; years in short-format consulting (workshops\/accelerators).<\/p><\/li><li><p>Demonstrated ability to produce assets same-day: backlogs, labs, comms, KPI scaffolds.<\/p><\/li><li><p>Ability to rapidly scope and tailor engagement set to constraints (time, role mix, data access).<\/p><\/li><li><p>Multi-industry exposure; comfort switching contexts multiple times per week.<\/p><\/li><li><p>Facilitate exec and practitioner discussions; keep decisions moving with visible timers, parking lot, and a decision log.<\/p><\/li><li><p>Facilitation &amp; objection handling: Convert \u201cAI fear\/quality\/safety\u201d into experiments with owners and dates; keep rooms outcome focused.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>5&#43; years of experience in enterprise consulting, digital transformation, or business change enablement.<\/p><\/li><li><p>Experience leading use case identification and business case development for emerging technologies.<\/p><\/li><li><p>Demonstrated experience guiding Microsoft 365 or Copilot programs with large enterprise customers.<\/p><\/li><li><p>Strong understanding of AI and productivity transformation, organizational readiness, and skilling strategies.<\/p><\/li><li><p>Experience with adoption and change management frameworks (Prosci, or equivalent).<\/p><\/li><li><p>Proven ability to work cross-functionally with business, IT, and executive stakeholders.<\/p><\/li><li><p>Excellent communication, facilitation, and stakeholder engagement skills.<\/p><\/li><li><p>Experience with internal communications, skilling, or change enablement programs in large organizations.<\/p><\/li><li><p>Experience working with adoption and success teams to accelerate impact and remove blockers.<\/p><\/li><\/ul><p><\/p><p><b>Preferred experience<\/b><\/p><ul><li><p>Experience enabling champions communities at 1k&#43; scale<\/p><\/li><li><p>Prior short-format consulting (Big-4\/boutique),<\/p><\/li><li><p>Deep enablement for finance\/legal\/customer service personas,<\/p><\/li><li><p>Multi-geo\/multilingual rollouts, creation of learning assets and Power BI adoption views.<\/p><\/li><\/ul><p><\/p><p><b>Required Certifications (If not acquired, must be willing to obtain upon hire)<\/b><\/p><ul><li><p>Prosci Certified Change Practitioner or equivalent<\/p><\/li><li><p>Proven Microsoft Copilot knowledge credentials or equivalent<\/p><\/li><\/ul><p><\/p><p>At Concentrix, we provide customer experience solutions that may involve handling sensitive data.\u00a0 As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.<\/p><p><\/p><p>The base salary for this position is $110000-$120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 5\/30\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Remote<\/p><p>#WFH<\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1725978\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"55720.99\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-15T22:05:33.340+08:00\",\"created_at\":\"2026-05-05T00:07:20.759+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODI1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Houston-TX\/Change-Management-AI-Adoption-Expert---Bilingual_R1725978\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372760\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Houston-TX\/Change-Management-AI-Adoption-Expert---Bilingual_R1725978\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Houston-TX\/Change-Management-AI-Adoption-Expert---Bilingual_R1725978\/apply\",\"job_requisition_id\":\"R1725978\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"a8f2c01044fc10191d4e1378ccc90000\",\"descriptor\":\"W0ZYP5 Microsoft: Unified Customer As\",\"reference_id\":\"W0ZYP5\",\"custom_reference_id\":\"W0ZYP5\",\"company_reference_id\":null},{\"wid\":\"267369b699511018f8f1455cbfd40000\",\"descriptor\":\"25179 - MICROSOFT - 980007650\",\"reference_id\":\"980007650\",\"custom_reference_id\":\"980007650\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jaime.helodominguez@concentrix.com\"},\"first_name\":\"Jaime Helo (102009767)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1725978\",\"wid\":\"5f044c3b005d1004ff682ac291340000\",\"descriptor\":\"Change Management AI Adoption Expert\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"973\",\"campaign_id\":\"18252\",\"campaign_title\":\"Director, Account Management R1724239\",\"campaign_type\":\"job_application\",\"job_title\":\"Director, Account Management\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\nThe Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>The Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Sector Knowledge and Expertise:<\/b><br \/>- Demonstrates a clear understanding of client\u2019s business, its objectives, strategy and industry where they operate. Supports the Portfolio Leader in the development of portfolio\/sector strategy.<br \/>- Demonstrates a strong knowledge of BPO and Technical Services associated with their allocated accounts and industry sector.<br \/>- Leverages expertise and communication skills to speak at forums both internally and externally.<\/p><p><\/p><p><b>Account Management and Business Growth:<\/b><br \/>- Builds and maintains strong, long-term relationships with assigned clients. These relationships should reflect coverage of the client\u2019s comprehensive buyer personas, including but not limited to the CIO, CMO, CTO and CXO ensuring a partnership charter with their team.\u00a0<br \/>- Develops sustainable and profitable strategic account plan that addresses whitespace planning, cross-selling and up-selling opportunities and incorporates the full extent of Concentrix services. Ensures Financial KPIs (revenue, new business signings, gross margin) are met, maximizes the share of TAM (total addressable market) within client(s).<br \/>- Ensures clients fully benefit from Concentrix Technology offer (internal and Technology Partnerships). Aligns Concentrix Technology solutions with client\u2019s business opportunities and strategy.\u00a0<br \/>- Installs collaboratively the necessary account governance with the client and manages this governance framework in accordance with the account needs and contractual obligations.<br \/>- Demonstrates the gravitas and maturity to engage and hold the attention of the C-Level within the account.<br \/>- Proactive Risk Management: mitigating financial, competitive, and technological threats.<br \/>- Achieves exceptional client satisfaction including fulfilling all contractual obligations while providing robust, tailored solutions to effectively address and exceed client expectations. Works closely with Client Success, Practices, Catalyst, etc. to ensure consistent, high quality service delivery. Drives development and monitoring of improvement plans if required.<br \/>- Acts as the first point of escalation for clients, addressing inquiries, resolving issues, and providing regular updates, escalating to Portfolio Leaders when necessary.<br \/>- Analyzes market trends and client data to identify growth opportunities and makes informed recommendations to the client.<br \/>- Assists Portfolio Leaders and Sector Leads in developing and executing Portfolio and Sector growth strategies and meeting business objectives.<\/p><p><\/p><p><b>Collaboration and Coordination:<\/b><br \/>- Works closely with Portfolio Leaders, Sector Leads, and other internal teams to align account activities with overall business goals.<br \/>- Leverages internal resources and expertise to deliver high-value and profitable solutions to clients.<br \/>- Collaborates with the broader account team by sharing insights, best practices, and assisting with account-related tasks.<\/p><p><\/p><p><b>Reporting and Analytics:<\/b><br \/>- Monitors and reports on account performance, tracking key metrics, and reports on progress to Portfolio Leaders.<br \/>- Gathers and shares client feedback and insights with internal teams to inform strategy and improve service offerings.<br \/>- Prepares and delivers regular reports and updates to clients on account performance and metrics.<\/p><p><\/p><p><b>Professional Development:<\/b><br \/>- Stays updated on industry trends, emerging technologies, and best practices in account management.<br \/>- Participates in training and development programs to enhance skills and knowledge.<br \/>- Actively seeks opportunities for professional growth and career advancement within the organization.<\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you have:<\/p><p><\/p><p>- Bachelor\u2019s degree in Business Administration, Marketing, or a related field with 8&#43; years of experience.<br \/>- A minimum of 5 years of experience in account management or client relationship management roles, preferably within the BPO or Technology services industry.<br \/>- Strong communication and interpersonal skills with the ability to build and maintain client relationships.<br \/>- Excellent problem-solving and conflict-resolution abilities.<br \/>- Ability to analyze data and use insights to inform account strategies.<br \/>- Proficiency in using CRM systems (e.g., Salesforce) and other relevant tools.<br \/>- Strong organizational and time management skills.<br \/>- Ability to work collaboratively within a team environment.<br \/><br \/>* A \u201cPortfolio\u201d is Concentrix terminology defining a sub-group of accounts within a particular sector\u00a0<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1724239\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"85000\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-05-06T22:05:42.141+08:00\",\"created_at\":\"2026-05-04T22:07:36.697+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODI1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Director--Account-Management_R1724239\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Account Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF Account Management\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1396\",\"descriptor\":\"Director, Account Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371362\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Director--Account-Management_R1724239\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Director--Account-Management_R1724239\/apply\",\"job_requisition_id\":\"R1724239\"}],\"organizations\":[{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null},{\"wid\":\"c62537d276b81018d0f2153269810000\",\"descriptor\":\"(CORP) EMEA INT ACCOUNT MANAGEMENT\",\"reference_id\":\"COEMEAACCMGMT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"peter.metzinger@concentrix.com\"},\"first_name\":\"Peter Metzinger (101337445)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1724239\",\"wid\":\"e6d2937abaca1004fc92a9a9ea9a0000\",\"descriptor\":\"Director, Account Management\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"974\",\"campaign_id\":\"18251\",\"campaign_title\":\"Director, Account Management R1723568\",\"campaign_type\":\"job_application\",\"job_title\":\"Director, Account Management\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\n\\nThe Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>The Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Sector Knowledge and Expertise:<\/b><br \/>- Demonstrates a clear understanding of client\u2019s business, its objectives, strategy and industry where they operate. Supports the Portfolio Leader in the development of portfolio\/sector strategy.<br \/>- Demonstrates a strong knowledge of BPO and Technical Services associated with their allocated accounts and industry sector.<br \/>- Leverages expertise and communication skills to speak at forums both internally and externally.<\/p><p><\/p><p><b>Account Management and Business Growth:<\/b><br \/>- Builds and maintains strong, long-term relationships with assigned clients. These relationships should reflect coverage of the client\u2019s comprehensive buyer personas, including but not limited to the CIO, CMO, CTO and CXO ensuring a partnership charter with their team.<span>\u00a0 <\/span><br \/>- Develops sustainable and profitable strategic account plan that addresses whitespace planning, cross-selling and up-selling opportunities and incorporates the full extent of Concentrix services. Ensures Financial KPIs (revenue, new business signings, gross margin) are met, maximizes the share of TAM (total addressable market) within client(s).<br \/>- Ensures clients fully benefit from Concentrix Technology offer (internal and Technology Partnerships). Aligns Concentrix Technology solutions with client\u2019s business opportunities and strategy.<span>\u00a0 <\/span><br \/>- Installs collaboratively the necessary account governance with the client and manages this governance framework in accordance with the account needs and contractual obligations.<br \/>- Demonstrates the gravitas and maturity to engage and hold the attention of the C-Level within the account.<br \/>- Proactive Risk Management: mitigating financial, competitive, and technological threats.<br \/>- Achieves exceptional client satisfaction including fulfilling all contractual obligations while providing robust, tailored solutions to effectively address and exceed client expectations. Works closely with Client Success, Practices, Catalyst, etc. to ensure consistent, high quality service delivery. Drives development and monitoring of improvement plans if required.<br \/>- Acts as the first point of escalation for clients, addressing inquiries, resolving issues, and providing regular updates, escalating to Portfolio Leaders when necessary.<br \/>- Analyzes market trends and client data to identify growth opportunities and makes informed recommendations to the client.<br \/>- Assists Portfolio Leaders and Sector Leads in developing and executing Portfolio and Sector growth strategies and meeting business objectives.<\/p><p><\/p><p><b>Collaboration and Coordination:<\/b><br \/>- Works closely with Portfolio Leaders, Sector Leads, and other internal teams to align account activities with overall business goals.<br \/>- Leverages internal resources and expertise to deliver high-value and profitable solutions to clients.<br \/>- Collaborates with the broader account team by sharing insights, best practices, and assisting with account-related tasks.<\/p><p><\/p><p><b>Reporting and Analytics:<\/b><br \/>- Monitors and reports on account performance, tracking key metrics, and reports on progress to Portfolio Leaders.<br \/>- Gathers and shares client feedback and insights with internal teams to inform strategy and improve service offerings.<br \/>- Prepares and delivers regular reports and updates to clients on account performance and metrics.<\/p><p><\/p><p><b>Professional Development:<\/b><br \/>- Stays updated on industry trends, emerging technologies, and best practices in account management.<br \/>- Participates in training and development programs to enhance skills and knowledge.<br \/>- Actively seeks opportunities for professional growth and career advancement within the organization.<\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you have:<\/p><p><\/p><p>- Bachelor\u2019s degree in Business Administration, Marketing, or a related field with 8&#43; years of experience.<br \/>- A minimum of 5 years of experience in account management or client relationship management roles, preferably within the BPO or Technology services industry.<br \/>- Strong communication and interpersonal skills with the ability to build and maintain client relationships.<br \/>- Excellent problem-solving and conflict-resolution abilities.<br \/>- Ability to analyze data and use insights to inform account strategies.<br \/>- Proficiency in using CRM systems (e.g., Salesforce) and other relevant tools.<br \/>- Strong organizational and time management skills.<br \/>- Ability to work collaboratively within a team environment.<br \/><br \/>* A \u201cPortfolio\u201d is Concentrix terminology defining a sub-group of accounts within a particular sector<span>\u00a0<\/span><\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1723568\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"100000\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-05-06T22:05:41.984+08:00\",\"created_at\":\"2026-05-04T22:07:36.306+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODI1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Director--Account-Management_R1723568\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Account Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f6c165d176c10f9a38\",\"descriptor\":\"Concentrix CX UK Limited\",\"reference_id\":\"ISYNC\",\"organization_reference_id\":\"ISYNC\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF Account Management\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1396\",\"descriptor\":\"Director, Account Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371349\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Director--Account-Management_R1723568\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Director--Account-Management_R1723568\/apply\",\"job_requisition_id\":\"R1723568\"}],\"organizations\":[{\"wid\":\"8f4c04bd6f450198b9a61012721a5912\",\"descriptor\":\"(CORP) EMEA SALES & ACCOUNT MANAGEMENT\",\"reference_id\":\"EMEASALESACTMGT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d106323dab7139883ceb0\",\"descriptor\":\"990021158 Sales Operations\",\"reference_id\":\"OLD_AI_990021158\",\"custom_reference_id\":\"OLD_AI_990021158\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01f6c165d176c10f9a38\",\"descriptor\":\"Concentrix CX UK Limited\",\"reference_id\":\"ISYNC\",\"custom_reference_id\":null,\"company_reference_id\":\"ISYNC\"},{\"wid\":\"f9af6d72609801845c8e1fd83e06e67f\",\"descriptor\":\"W1158 - Opexother - CRMSALES\",\"reference_id\":\"CRMSALES\",\"custom_reference_id\":\"CRMSALES\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"markus.klamert@concentrix.com\"},\"first_name\":\"Markus Klamert (102575653)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1723568\",\"wid\":\"854a7fecba471004fc5f299272550000\",\"descriptor\":\"Director, Account Management\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"975\",\"campaign_id\":\"18232\",\"campaign_title\":\"Trainee Administrative Assistant R1726627\",\"campaign_type\":\"job_application\",\"job_title\":\"Trainee Administrative Assistant - Unilingual\",\"street\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"address\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"postal_code\":\"60110-260\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"Apoio atividades administrativas\",\"long_description\":\"<p>Apoio atividades administrativas<\/p>\",\"ats_external_id\":\"R1726627\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"346.12\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-14T02:08:13.770+08:00\",\"created_at\":\"2026-05-04T22:07:24.947+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODIzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Trainee-Administrative-Assistant---Unilingual_R1726627\/apply\",\"head_count\":\"40\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Administrative Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"60110-260\",\"primary_location\":{\"id\":\"BR-CEA-LEDOS-01\",\"wid\":\"740544c0a47f016cf30824771f115955\",\"descriptor\":\"BRA Fortaleza - Rua Goncalves Ledo\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"margarete.almeida@concentrix.com\"},\"first_name\":\"Almeida, Margarete Silva de\"},\"categories\":[{\"descriptor\":\"CF Administrative Support\"}],\"recruiters\":[{\"id\":\"101938221\",\"wid\":\"0bbbbb1a715e0109af0368cde9210000\",\"descriptor\":\"Ana Beatriz Morais Araujo (101938221)\"},{\"id\":\"103215992\",\"wid\":\"8b85fdf9ed8810327b3be3f1d2ad0000\",\"descriptor\":\"Margarete Almeida (103215992)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1048\",\"descriptor\":\"Trainee Administrative Assistant\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372366\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Trainee-Administrative-Assistant---Unilingual_R1726627\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Trainee-Administrative-Assistant---Unilingual_R1726627\/apply\",\"job_requisition_id\":\"R1726627\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"},{\"wid\":\"5ee58b331a1a1007aaac5cfbdf7f0000\",\"descriptor\":\"W0ZWEF Multi Client Geo Cogs\",\"reference_id\":\"W0ZWEF\",\"custom_reference_id\":\"W0ZWEF\",\"company_reference_id\":null},{\"wid\":\"f8a55bb388841007aa6e7ca0768a0000\",\"descriptor\":\"23776 - Other - 980005343\",\"reference_id\":\"980005343\",\"custom_reference_id\":\"980005343\",\"company_reference_id\":null},{\"wid\":\"4f2b0df4112e103b2f6600850d7d0000\",\"descriptor\":\"COGS (SITE) Govt Interns NonBillable Support\",\"reference_id\":\"GOVINTNOBIL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rozane.sorgatti@concentrix.com\"},\"first_name\":\"Rozane Sorgatti (595279)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1726627\",\"wid\":\"245d75e398f51004fb4d56b899c10000\",\"descriptor\":\"Trainee Administrative Assistant - Unilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Apoio atividades administrativas<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"976\",\"campaign_id\":\"18203\",\"campaign_title\":\"Software Business Analyst I (TCF) R1727216\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Business Analyst - Bilingual\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p><b>Responsabilities:<\/b><\/p><ul><li><p>Collaborate with the Product Management team to understand the high level requirements and produce detailed software requirements.<\/p><\/li><li><p>Decompose the requirements into granular user stories and define those stories.<\/p><\/li><li><p>Collaborate with technical leads &amp; explore existing systems proactively to understand and gain a deeper understanding of the existing application(s).<\/p><\/li><li><p>Perform product planning, release planning, define requirements in iterative approach using Agile methodologies, working closely with Project Manager and Scrum Master.<\/p><\/li><li><p>Able to perform duties with minimal supervision.<\/p><\/li><\/ul><p><\/p><p><b>Requirements:<\/b><\/p><p><\/p><ul><li><p><b>They must have(API), databases, use Splunk\/App Insights\/Data Dog, etc. It is mandatory that they know how to use curl and POSTMAN.<\/b><\/p><\/li><li><p><span>Must have 8&#43; plus years of experience in Software application\/development projects as a technical<\/span>\u00a0business analyst.<\/p><\/li><li><p>Must have experience in ecommerce domain, product listing, catalog, online shopping cart experience, payment integrations.<\/p><\/li><li><p>Experience creating and defining requirements for system integrations between applications, writing integration specifications, and data mapping activities.<\/p><\/li><li><p>Having experience with Point-of-sale integrations in ecommerce would be an advantage.<\/p><\/li><li><p>Must have experience working with dev teams building Web and Native Mobile applications.<\/p><\/li><li><p>Must have experience working with UX designers.<\/p><\/li><li><p>Mave have experience working in Agile methodologies, conducting product planning, sprint grooming ceremonies.<\/p><\/li><li><p>Must have experience with Azure devops, Jira or similar applications for product backlog management, and software release planning.<\/p><\/li><li><p><b>Excellent English Communication Skills<\/b><\/p><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1727216\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"47498.1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-14T16:06:05.711+08:00\",\"created_at\":\"2026-05-04T16:08:34.462+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODIwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Technical-Business-Analyst---Bilingual_R1727216-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.garro@concentrix.com\"},\"first_name\":\"Garro Montenegro, Ericka\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009992\",\"wid\":\"871dd66c54300107b3ad8716fae40000\",\"descriptor\":\"Jose Luis Reyes Reyes (102009992)\"},{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"},{\"id\":\"102009973\",\"wid\":\"871dd66c54300107b3aa1ab5a5aa0000\",\"descriptor\":\"Maria del Pilar Puga Vizcaino (102009973)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371904\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Technical-Business-Analyst---Bilingual_R1727216-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Technical-Business-Analyst---Bilingual_R1727216-1\/apply\",\"job_requisition_id\":\"R1727216\"}],\"organizations\":[{\"wid\":\"aafd255b0bea1016f74606a54c280000\",\"descriptor\":\"23484 - Einstein Noah Restaurant Group Inc - 980004982\",\"reference_id\":\"980004982\",\"custom_reference_id\":\"980004982\",\"company_reference_id\":null},{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"aafd255b0bea1016f7bc947fc6000000\",\"descriptor\":\"W0ZVHF Einstein Noah Restaurant: Bage\",\"reference_id\":\"W0ZVHF\",\"custom_reference_id\":\"W0ZVHF\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nilava.ganguly@concentrix.com\"},\"first_name\":\"Nilava Ganguly (103508422)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1727216\",\"wid\":\"5f044c3b005d1004e84c8c8fce710000\",\"descriptor\":\"Technical Business Analyst - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"977\",\"campaign_id\":\"18201\",\"campaign_title\":\"Network Engineer I (TCF) R1724075\",\"campaign_type\":\"job_application\",\"job_title\":\"Network Engineer I\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"Provide first level support on both network outages and network-related projects. You will be accountable for daily network activities, such as those related to incidents and change management, to ensure end user requests are handled and addressed within defined SLAs. You will report to the Network Engineering Team.\\nRequirements\\n5+ years of experience in Networking (LAN\/ WAN & Security)\\nBachelor's Degree\/Diploma in Computer Science or Engineering required; Cisco Certifications such as CCNA, CCNP, Fortinet Certifications FCNSA, FCNSP , Palo Alto PCNSA and PCNSE and ITIL preferred. Specialized NGFW.\\nDemonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required.\\nDeep knowledge with proven expertise of Cisco\/Meraki, Fortigate, Palo Alto networking products, NAC, Load balancers, Firewalls, Routers, Switches, UTMs , Wifi(Cisco\/Fortinet\/Meraki), maintaining and troubleshooting\\nExpertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI\/T3\/ E1, VoIP, VPN tunnels etc.\\nProficient configuring WAN links, VLANs and protocols such as TCP\/IP, SNMP, OSPF, BGP, EIGRP etc.\\nSolid background in network security compulsions from the desktop level to the network gateway and perimeter level6y76y\\nProven experience implementing and troubleshooting WAN protocols such as BGP, OSPF, and EIGRP etc. and security mechanisms such as IPSec\/AES\/3DES\/SSL and TLS.\\nResponsibilities\\nProvide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies\/VPNs\\nProvide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved\\nConduct InfoSec activities and ID management of Voice devices on a daily, weekly, monthly and quarterly basis to ensure that all devices are compliant with zero deviations per the InfoSec calendar\\nExecute day-to-day network activities as part of Incident management and Change management processes to ensure end users requests are handled and addressed within the defined SLA's\\nProactively evaluate new and emerging technologies and suggest ways to add value to the existing infrastructure\\nAuthor and deliver network related documentation\\nEnsure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams.\",\"long_description\":\"<p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>Provide first level support on both network outages and network-related projects. You will be accountable for daily network activities, such as those related to incident and change management, to ensure end user requests are handled and addressed within defined SLAs. You will report to the Network Engineering Team<\/p><p><\/p><div><div><div><div><div><div><div><div><div><p><b>Requirements<\/b><\/p><ul><li><p>\u00a0 \u00a0 \u00a05&#43; years of experience in Networking (LAN\/ WAN &amp; Security)<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 \u00a0Bachelor&#39;s Degree\/Diploma in Computer Science or Engineering required; Cisco Certifications such as CCNA, CCNP, Fortinet Certifications FCNSA, FCNSP and ITIL preferred.<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 &amp; 4.5 and object-oriented programming required.<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 \u00a0Deep knowledge with proven expertise of Cisco, Fortigate, Brocade networking products, Load balancers, Firewalls, Routers, Switches, UTMs , Wifi(Cisco\/Fortinet\/Aruba), maintaining and troubleshooting<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI\/T3\/ E1, VoIP, VPN tunnels etc.<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0Proficient configuring WAN links, VLANs and protocols such as TCP\/IP, SNMP, OSPF, BGP, RIP etc.<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 \u00a0 Solid background in network security compulsions from the desktop level to the network gateway and perimeter level6y76y<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 \u00a0Proven experience implementing and troubleshooting WAN protocols such as BGP, OSPF, RIP etc. and security mechanisms such as IPSec\/AES\/3DES\/SSL<\/p><\/li><\/ul><p><b>Responsibilities<\/b><\/p><ul><li><p>\u00a0 \u00a0 \u00a0 \u00a0 Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies\/VPNs<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 \u00a0Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 Conduct InfoSec activities and ID management of Voice devices on a daily, weekly, monthly and quarterly basis to ensure that all devices are compliant with zero deviations per the InfoSec calendar<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 Execute day-to-day network activities as part of Incident management and Change management processes to ensure end users requests are handled and addressed within the defined SLA&#39;s<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 \u00a0Proactively evaluate new and emerging technologies and suggest ways to add value to the existing infrastructure<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 \u00a0Author and deliver network related documentation<\/p><\/li><li><p>\u00a0 \u00a0Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><ul><li><p><b>Complete all assigned, mandatory training within the timeframe provided.<\/b><\/p><\/li><li><p><b>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/b><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1724075\",\"location\":\"San Salvador, San Salvador\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-07T00:06:45.612+08:00\",\"created_at\":\"2026-05-04T16:08:32.385+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODIwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Network-Engineer-I_R1724075\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Network\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"paula.rojas1@concentrix.com\"},\"first_name\":\"Rojas Mora, Paula Jossette\"},\"categories\":[{\"descriptor\":\"CF Global Network\"}],\"recruiters\":[{\"id\":\"101983964\",\"wid\":\"1dc2b25fd722011f6db60724cdeb0000\",\"descriptor\":\"Paula Rojas Mora (101983964)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0024\",\"descriptor\":\"Network Engineer I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371436\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Network-Engineer-I_R1724075\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Network-Engineer-I_R1724075\/apply\",\"job_requisition_id\":\"R1724075\"}],\"organizations\":[{\"wid\":\"1f8995804d0610165c67c91b02e90000\",\"descriptor\":\"(GEO) IT - NETWORK\",\"reference_id\":\"GEOITNETWORK\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6d95fe54299910156f9ed03acc1d0000\",\"descriptor\":\"23258 - Opexother - LAGEOHQ\",\"reference_id\":\"LAGEOHQ\",\"custom_reference_id\":\"LAGEOHQ\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"},{\"wid\":\"66bf116b868710157244e19343020000\",\"descriptor\":\"W0ZVET Lageo_Hq\",\"reference_id\":\"W0ZVET\",\"custom_reference_id\":\"W0ZVET\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"leiner.brenes@concentrix.com\"},\"first_name\":\"Leiner Brenes Rodriguez (732998)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1724075\",\"wid\":\"d9c70f4e562e1004e7f3694fe6de0000\",\"descriptor\":\"Network Engineer I\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1623\",\"campaign_id\":\"455\",\"campaign_title\":\"Advisor II, B2B Sales R1727582\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Specialist (French-speaking) - Hybrid - High Tech Industry HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Specialist in Barcelona (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Sales Development Specialist <\/b>on our team, you will:\u00a0\u00a0<\/p><p>- Achieve specific sales targets and maximizing sale opportunities on each and every call<\/p><p>- Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>- Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>- Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>- Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>- Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0- Answer billing questions by talking through components of customer accounts<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p>- Are proficient or bilingual in French and advanced in English<br \/>- Have strong communication skills<br \/>- Have solid Sales Background<br \/>- Are achievement and goal oriented<br \/>- Have good computer skills<\/p><p>- Are motivated and self-starter<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u00a0\u00a0 <\/b><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Thursday 09:00 to 18:00, Friday 09:00 - 17:00<br \/>- Base salary of 20.000 euros gross\/year &#43; up to 4.500 euros in bonus gross\/year, including private medical insurance<br \/>- Great office location in\u00a0Barcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on<br \/>- Career development programs and specialized courses<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer <\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><span>R1727582\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1727582\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T14:05:28.663+02:00\",\"created_at\":\"2026-05-04T16:07:42.611+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"aileen.albayalde@concentrix.com\"},\"first_name\":\"Albayalde, Aileen Jill\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102542229\",\"wid\":\"da7d7d2449a21010333022fc37780004\",\"descriptor\":\"Aileen Jill Albayalde (102542229)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372254\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Development-Specialist--French-speaking----Hybrid---High-Tech-Industry-HS03_R1727582\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Development-Specialist--French-speaking----Hybrid---High-Tech-Industry-HS03_R1727582\/apply\",\"job_requisition_id\":\"R1727582\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jeanbaptistepaulhenri.bruno@concentrix.com\"},\"first_name\":\"Jean Baptiste Paul Henri Bruno (102538930)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727582\",\"wid\":\"e6f0d96f62121004f88f7f595ced0000\",\"descriptor\":\"Sales Development Specialist (French-speaking) - Hybrid - High Tech Industry HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1791\",\"campaign_id\":\"485\",\"campaign_title\":\"ByteDance LM ANSA \/ Spanish  \/ BM \/ Porto \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Moderador de Contenidos en Espa\u00f1ol \u2013 Redes sociales\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Moderador de Contenidos <\/strong><strong>en Oporto, Portugal (On-Site)<\/strong>, pondr&aacute;s en pr&aacute;ctica tus habilidades, apoyando diferentes &aacute;reas de redes sociales de nuestro cliente. Adem&aacute;s, ser&aacute;s una parte activa en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua de los servicios ofrecidos a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Moderador de Contenidos, vas a:<\/p>\\n<ul>\\n<li>Desde el inicio, participar activamente en la b&uacute;squeda de iniciativas para mejorar el servicio y la experiencia global del usuario<\/li>\\n<li>Revisar, auditar y moderar contenidos generados por usuarios finales, incluyendo aspectos relacionados con derechos de autor<\/li>\\n<li>Desempe&ntilde;ar un papel activo en la revisi&oacute;n del comportamiento de los usuarios y asegurar el cumplimiento de las normas en redes sociales<\/li>\\n<li>Analizar reportes siguiendo protocolos, procedimientos e instrucciones, manteniendo un alto nivel de calidad en cada caso<\/li>\\n<li>Actuar como punto central de moderaci&oacute;n entre los usuarios de redes sociales, aplicando las directrices en contextos complejos y en constante evoluci&oacute;n<\/li>\\n<li>Tomar decisiones de forma aut&oacute;noma ante situaciones desafiantes, potencialmente sensibles o cr&iacute;ticas para el negocio<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de espa&ntilde;ol (C1), tanto escrito como oral<\/li>\\n<li>Tienes un buen nivel de ingl&eacute;s (B2), tanto escrito como oral<\/li>\\n<li>Tienes al menos 6 meses de experiencia relevante en &aacute;reas relacionadas<\/li>\\n<li>Tienes una fuerte orientaci&oacute;n al cliente<\/li>\\n<li>Tienes alta tolerancia al trabajo repetitivo en un entorno din&aacute;mico y de alta productividad<\/li>\\n<li>Eres capaz de trabajar tanto en equipo como de forma aut&oacute;noma<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Salario competitivo (fijo y bonificaciones adicionales)<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Oporto, Portugal<\/li>\\n<li>Oportunidades de bonificaci&oacute;n con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2896299352\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T00:59:04.795+01:00\",\"created_at\":\"2026-05-04T14:53:38.927+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1792\",\"campaign_id\":\"484\",\"campaign_title\":\"ByteDance LM ANSA \/ Spanish \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Spanish-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Spanish (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3634564785\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:52:27.167+01:00\",\"created_at\":\"2026-05-04T14:51:09.058+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1793\",\"campaign_id\":\"483\",\"campaign_title\":\"ByteDance LM ANSA \/ Portuguese \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (European Portuguese-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in European Portuguese (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1339374447\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T10:03:51.680+01:00\",\"created_at\":\"2026-05-04T14:48:04.721+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1794\",\"campaign_id\":\"482\",\"campaign_title\":\"ByteDance LM ANSA \/ Portuguese \/ BM \/ Porto \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Moderador de Conte\u00fado em Portugu\u00eas Europeu - Redes Sociais\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Moderador de Conte&uacute;do no Porto, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Moderador de Conte&uacute;do, vais:<\/p>\\n<ul>\\n<li>Ter um papel ativo na procura cont&iacute;nua de iniciativas para melhorar o servi&ccedil;o e a experi&ecirc;ncia global do utilizador<\/li>\\n<li>Rever, auditar e moderar conte&uacute;dos gerados pelos utilizadores finais, incluindo quest&otilde;es relacionadas com direitos de autor<\/li>\\n<li>Desempenhar um papel ativo na an&aacute;lise do comportamento dos utilizadores e garantir o cumprimento das regras nas redes sociais<\/li>\\n<li>Analisar relat&oacute;rios de acordo com protocolos, procedimentos e instru&ccedil;&otilde;es, mantendo um elevado n&iacute;vel de qualidade em cada caso<\/li>\\n<li>Atuar como ponto central de modera&ccedil;&atilde;o entre os utilizadores das redes sociais, aplicando as diretrizes em contextos complexos e em constante evolu&ccedil;&atilde;o<\/li>\\n<li>Tomar decis&otilde;es de forma aut&oacute;noma perante situa&ccedil;&otilde;es desafiantes, potencialmente sens&iacute;veis ou cr&iacute;ticas para o neg&oacute;cio<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um n&iacute;vel elevado de Portugu&ecirc;s Europeu (C1), tanto escrito como oral<\/li>\\n<li>Tens um bom n&iacute;vel de ingl&ecirc;s (B2), tanto escrito como oral<\/li>\\n<li>Tens pelo menos 6 meses de experi&ecirc;ncia relevante em &aacute;reas relacionadas<\/li>\\n<li>Tens uma forte orienta&ccedil;&atilde;o para o cliente<\/li>\\n<li>Tens elevada toler&acirc;ncia a trabalho repetitivo num ambiente din&acirc;mico e de alta produtividade<\/li>\\n<li>&Eacute;s capaz de trabalhar tanto em equipa como de forma aut&oacute;noma<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de desempenho<\/li>\\n<li>Localiza&ccedil;&atilde;o central no Porto, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1003761798\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T10:03:51.413+01:00\",\"created_at\":\"2026-05-04T14:43:22.999+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1624\",\"campaign_id\":\"453\",\"campaign_title\":\"Advisor II, B2B Sales R1727547\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Spanish-speaking) - Hybrid - High Tech Industry HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Inside Sales Representative in Barcelona (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>- Provide expert assistance to the list of clients and partners using a consultative approach to account management\u00a0<br \/>- Create the business environment for sustained growth on the account\u00a0<br \/>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity\u00a0<br \/>- Research new sales opportunities within the existing portfolio of accounts\u00a0<br \/>- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets\u00a0<br \/>- Track, manage, and report ongoing activity relative to sales pipeline.\u00a0<br \/>- Timely response and resolution of incoming customer or partner calls\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0\u00a0<\/p><p>- Are proficient or bilingual in Spanish with advanced English level\u00a0<br \/>- Have a solid sales background and previous experience in Sales B2B\u00a0<br \/>- Have strong communication skills\u00a0<br \/>- Are achievement and goal oriented, motivated and self-starter\u00a0<br \/>- Have previous experience working with channel\u00a0<br \/>- Are dynamic and energetic\u00a0<\/p><p><b>\u00a0<\/b>\u00a0\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Full-time, permanent contract, 39 hours\/week: Monday to Friday 09:00 to 18:00\u00a0<br \/>- Salary offer: base salary of 20,100 euros gross\/year &#43; up to 4,300 bonus gross\/year<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<br \/>- Opportunities for a career abroad through the International Mobility Program\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<br \/><span>\u00a0<span>R1727547\u00a0<\/span><\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1727547\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1675.01\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-10T01:59:11.193+02:00\",\"created_at\":\"2026-05-04T14:05:11.843+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371297\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--Spanish-speaking----Hybrid---High-Tech-Industry-HE04_R1727547\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--Spanish-speaking----Hybrid---High-Tech-Industry-HE04_R1727547\/apply\",\"job_requisition_id\":\"R1727547\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"victor.molero@concentrix.com\"},\"first_name\":\"Victor Molero (102538491)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727547\",\"wid\":\"e6f0d96f62121004f216f646d8d00000\",\"descriptor\":\"Inside Sales Representative (Spanish-speaking) - Hybrid - High Tech Industry HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1743\",\"campaign_id\":\"48\",\"campaign_title\":\"ETS\/B2B-Arabic\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\" Associate Sales Development Representative with Arabic for the KSA Market \",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our new client is a leading global platform. Its main goal is to provide the best service possible. We believe that great employees are the key to a great solution. &nbsp;With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<h3><strong>Job Requirements:<\/strong><\/h3>\\n<ul>\\n<li><strong>Language Skills:<\/strong> Proficiency in both Arabic and English.<\/li>\\n<li><strong>Experience:<\/strong>\\n<ul>\\n<li>Experience in sales and customer service.<\/li>\\n<li>Familiarity with CRM tools like Salesforce.com is beneficial.<\/li>\\n<li>Experience in high-volume calling or outreach environments.<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Skills:<\/strong>\\n<ul>\\n<li>Effective communication and the ability to engage prospects professionally.<\/li>\\n<li>Enthusiasm and willingness to learn in a fast-paced sales environment.<\/li>\\n<li>Strong organisational skills and ability to manage outreach commitments.<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<h3><strong>Position Details:<\/strong><\/h3>\\n<ul>\\n<li><strong>Type:<\/strong> Temporary, with the possibility of extension based on performance.<\/li>\\n<li><strong>Responsibilities:<\/strong>\\n<ul>\\n<li>Conducting outbound prospecting through various channels.<\/li>\\n<li>Responding to inbound leads and qualifying interest.<\/li>\\n<li>Scheduling calls or meetings for account executives.<\/li>\\n<li>Collaborating with sales and marketing teams to improve processes.<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Permanent Work at Home after the training period. The training for the role will be conducted in the office<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"308524896\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T03:59:06.501+04:00\",\"created_at\":\"2026-05-04T12:45:23.118+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1795\",\"campaign_id\":\"479\",\"campaign_title\":\"ByteDance MPO \/ Portuguese Brazilian  \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Brazilian Portuguese-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Brazilian Portuguese (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3204755535\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-04T12:21:23.783+01:00\",\"created_at\":\"2026-05-04T12:18:24.078+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nzk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1625\",\"campaign_id\":\"450\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1726988\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (Portuguese - speaking) \u2013 On Site GS02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Fashion Support Consultant in Barcelona (on-site)<\/b> you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p>As a\u00a0<b>Fashion Support Consultant <\/b>on our team, you will:\u00a0<\/p><p><\/p><p>- Take incoming customer and from boutiques and shops calls and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Ensure contractual SLA is maintained\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p><\/p><p>- Have a proficient or bilingual level of Portuguese and advanced level of English<br \/>- Have minimum of 1-year relevant experience in fashion retail or retail\u00a0<br \/>- Have knowledge of sales techniques (up-\/cross-selling, objection handling, etc)\u00a0<br \/>- Are Customer Driven, motivated to work in sales, opportunistic in creating sales leads\u00a0<br \/>- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs\u00a0<br \/>- Have exceptional customer-facing and customer-care skills\u00a0<br \/>- Have working knowledge of IT platforms, equipment, and applications: Windows\/MS Office\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>- Full-time 39 hours\/week\u00a0temporary<b> <\/b>contract: rotative Monday to Saturday 8:00 - 19:00<br \/>- Salary 18 978 euros gross\/year &#43; up to 1 200 euros gross\/year in bonus\u00a0<br \/>- Central office location in Barcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses\u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p>Concentrix is an equal opportunity employer\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><b><span>R1726988<\/span><\/b><\/p>\",\"ats_external_id\":\"R1726988\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-12T01:59:08.601+02:00\",\"created_at\":\"2026-05-04T10:08:40.530+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"sofia.bentodematosferreira@concentrix.com\"},\"first_name\":\"Bento De Matos Ferreira, Sofia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102540447\",\"wid\":\"da7d7d2449a21010382b12ae06150001\",\"descriptor\":\"Sofia Bento De Matos Ferreira (102540447)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370926\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Portuguese---speaking----On-Site-GS02_R1726988\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Portuguese---speaking----On-Site-GS02_R1726988\/apply\",\"job_requisition_id\":\"R1726988\"}],\"organizations\":[{\"wid\":\"bcbf993a77a1101fc8f51b0d48830000\",\"descriptor\":\"W0ZLT6 P_Sbt_Spain_Guess\",\"reference_id\":\"W0ZLT6\",\"custom_reference_id\":\"W0ZLT6\",\"company_reference_id\":null},{\"wid\":\"3e42b94f382f101fc72a9f171a8c0000\",\"descriptor\":\"20263 - Guess - WHSBTSPAIN78\",\"reference_id\":\"WHSBTSPAIN78\",\"custom_reference_id\":\"WHSBTSPAIN78\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"melania.valeri@concentrix.com\"},\"first_name\":\"Melania Valeri (102539328)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726988\",\"wid\":\"e6d2937abaca1004e99c9a1414660000\",\"descriptor\":\"Fashion Support Consultant (Portuguese - speaking) \u2013 On Site GS02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"978\",\"campaign_id\":\"18172\",\"campaign_title\":\"Trainer I R1727281\",\"campaign_type\":\"job_application\",\"job_title\":\"Trainer with German (C1\/C2)\",\"street\":\"POL Work-at-Home\",\"address\":\"POL Work-at-Home\",\"city\":\"POL\",\"state\":\"Greater Poland\",\"postal_code\":\".\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"Are you passionate about helping people learn, grow, and succeed? We\u2019re looking for a dynamic and engaging German Language Trainer \/ Training Specialist to join our team and play a key role in shaping employee performance from day one.\\n\\nIn this role, you will lead classroom training, support learner development, and help new hires build the knowledge, skills, and confidence they need to thrive in a fast-paced business environment. If you\u2019re an excellent communicator with strong facilitation skills and a passion for coaching others, we\u2019d love to hear from you.\",\"long_description\":\"<h2>&#x1f6e0;\ufe0f <b>Key Responsibilities<\/b><\/h2><ul><li><b>Deliver engaging training: <\/b>Facilitate classroom sessions using effective training techniques, adult learning principles, and interactive activities.<\/li><li><b>Support learner success<\/b>: Monitor trainee progress, provide coaching and feedback, and assess readiness for transition to operations.<\/li><li><b>Collaborate with stakeholders<\/b>: Partner with Operations and other teams to ensure a smooth transition from training to production and maintain effective communication with key stakeholders.<\/li><li><b>Maintain business knowledge<\/b>: Stay current on products, services, processes, and policies through ongoing learning and cross-functional engagement.<\/li><li><b>Enhance training effectiveness<\/b>: Evaluate training outcomes, recommend curriculum improvements, and support the development of training materials when needed.<\/li><li><b>Drive performance results<\/b>: Take ownership of training metrics and ensure learning outcomes align with business goals.<\/li><\/ul><p><\/p><h2>\u2705 What We\u2019re Looking For<\/h2><ul><li><b>Experience<\/b>: &#43;2 years in a training, facilitation, or learning role with experience delivering effective training programs.<\/li><li><b>Core skills<\/b>: Strong communication, coaching, critical thinking, time management, and team-building skills.<\/li><li><b>Work style<\/b>: Ability to multi-task, prioritize, meet deadlines, and perform well in a fast-paced environment.<span> <\/span><span> <\/span><\/li><li><b>Professionalism<\/b>: Strong attention to detail, a proactive mindset, and the ability to build positive working relationships.<\/li><li><b>Technical capability<\/b>: Proficiency in<span>\u00a0<\/span><b>Microsoft Office<\/b><span>\u00a0<\/span>and standard business tools.<\/li><li><b>Language requirement<\/b>: <b>German C1\/C2 proficiency is required.<\/b><\/li><\/ul><p><\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills<\/p><p>Analyzes possible solutions using standard procedures and principles<\/p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems<\/p><p>Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1727281\",\"location\":\"POL, Greater Poland\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T18:05:41.818+08:00\",\"created_at\":\"2026-05-01T18:06:34.060+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODE3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Work-at-Home\/Trainer---German-C1-C2_R1727281-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"POL\",\"state\":\"Greater Poland\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"PL-WFH-INDCO-01\",\"wid\":\"740544c0a47f0124e9908b771f111556\",\"descriptor\":\"POL Work-at-Home\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"natalia.zajac@concentrix.com\"},\"first_name\":\"Zaj\u0105c, Natalia\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"102971789\",\"wid\":\"9ce2d10d67b3100b771c3924feee0000\",\"descriptor\":\"Natalia Zaj\u0105c (102971789)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2555\",\"descriptor\":\"Trainer I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371758\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Work-at-Home\/Trainer---German-C1-C2_R1727281-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Work-at-Home\/Trainer---German-C1-C2_R1727281-1\/apply\",\"job_requisition_id\":\"R1727281\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rebecca.bromley@concentrix.com\"},\"first_name\":\"Rebecca McEnaney (T26050)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1727281\",\"wid\":\"c6556fa22a3c10040391ee0e651c0000\",\"descriptor\":\"Trainer with German (C1\/C2)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"979\",\"campaign_id\":\"18171\",\"campaign_title\":\"Operations Manager I R1727286\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager I\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1727286\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-01T18:07:33.995+08:00\",\"created_at\":\"2026-05-01T18:06:33.363+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODE3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Operations-Manager-I_R1727286\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joanamae.santiago@concentrix.com\"},\"first_name\":\"Santiago, Joana Mae\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Mae Santiago (019102)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370813\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Operations-Manager-I_R1727286\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Operations-Manager-I_R1727286\/apply\",\"job_requisition_id\":\"R1727286\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.magnayi@concentrix.com\"},\"first_name\":\"Brian Magnayi (017848)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727286\",\"wid\":\"c2e8a51f8f04100404d91f77b6710000\",\"descriptor\":\"Operations Manager I\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"980\",\"campaign_id\":\"18169\",\"campaign_title\":\"Sr. Quality Evaluator R1726692\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Quality Evaluator\",\"street\":\"IND Bangalore - Millenium Towers - MT2\",\"address\":\"IND Bangalore - Millenium Towers - MT2\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560037\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<h3>ROLE: Transaction Quality Analyst<\/h3><h3>DESIGNATION: Senior Quality Analyst<\/h3><h3>LOCATION: Bangalore<\/h3><h3>YEARS OF EXPERIENCE: 2&#43;<\/h3><h3><\/h3><h3>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/h3><h3><\/h3><h3>Role and Key Responsibilities:<\/h3><h3><\/h3><h3>\u00b7 Drive continuous improvement for T&amp;TQ and Delivery<\/h3><h3>\u00b7 Manage Chat Quality \/ Training &amp; Client related KPI&#39;s<\/h3><h3>\u00b7 Monitor transactions for Quality purpose and giving regular feedback to the agents<\/h3><h3>\u00b7 Implement quality improvement Initiatives \/ TQ framework, as applicable<\/h3><h3>\u00b7 Evaluate effectiveness of T &amp; TQ interventions<\/h3><h3>\u00b7 Drive Process control &amp; Compliance in addition to managing the audit requirements<\/h3><h3>\u00b7 Ensure knowledge consistency through implementations of calibrations, quizzes, D-Sat scrubbing, data analysis etc.,<\/h3><h3>\u00b7 Provide quality floor support, feedback, refresher and corrective training<\/h3><h3>\u00b7 Support the Quality and Compliance teams to perform various audits and follow ups based on observations highlighted<\/h3><h3>\u00b7 Client Escalation Management<\/h3><h3><\/h3><h3>Key skills &amp; knowledge:<\/h3><h3><\/h3><h3>\u00b7 Proficient in Arabic and English language (Read, Write and Speak)<\/h3><h3>\u00b7 Good understanding of B2B semi-tech support<\/h3><h3>\u00b7 Ability to understand data dashboards, analyse and create TNIs<\/h3><h3>\u00b7 Using framework<\/h3><h3>\u00b7 Understanding of the Quality processes and tools<\/h3><h3>\u00b7 Good knowledge of FMEA and methodology to execute it effectively<\/h3><h3>\u00b7 Proficient in Ms Office application (Outlook, Excel, Word, Power point)<\/h3><h3>\u00b7 Key understanding of metric like CSAT, Issue Resolution and Efficiency<\/h3><h3>\u00b7 Root cause analysis using frameworks like 5 Whys to diagnose performance issues<\/h3><h3>\u00b7 Ability to get out of the box ideas and Process improvement initiatives in the process.<\/h3><p><\/p><h3>Educational Qualification : Graduate with 2&#43; year experience supporting semi-tech. Worked in the Quality function and monitoring chat transactions.<\/h3><h3><\/h3><h3>Disclaimer:-<\/h3><h3>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from<\/h3><h3>Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/h3><h3><\/h3>\",\"ats_external_id\":\"R1726692\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"700000\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-16T00:05:23.811+08:00\",\"created_at\":\"2026-05-01T18:06:31.846+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODE2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Millenium-Towers---MT2\/Sr-Quality-Evaluator_R1726692\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01937ee6a676c10fdf37\",\"descriptor\":\"Concentrix Services India Private Limited\",\"reference_id\":\"MCNIN\",\"organization_reference_id\":\"MCNIN\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560037\",\"primary_location\":{\"id\":\"IN-BAN-MILLE-03\",\"wid\":\"740544c0a47f015a47e9b98f1f113a66\",\"descriptor\":\"IND Bangalore - Millenium Towers - MT2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sadiyah.a@concentrix.com\"},\"first_name\":\"A, Sadiyah\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"082649\",\"wid\":\"9f196ba80a87011e0401e4d30619d93e\",\"descriptor\":\"Meenakshi Chaudhary (082649)\"},{\"id\":\"5016665\",\"wid\":\"9f196ba80a870141cfe9c63e0919ea79\",\"descriptor\":\"Maria Praveen Kumar S (5016665)\"},{\"id\":\"143369\",\"wid\":\"9f196ba80a8701a2ca85a23e0519c5bd\",\"descriptor\":\"Vipin Bishtania (143369)\"},{\"id\":\"103321604\",\"wid\":\"12afa87471bf1013245ad2f234320000\",\"descriptor\":\"Sadiyah A (103321604)\"},{\"id\":\"101925843\",\"wid\":\"720d978f9d9701052d8c4c1938470000\",\"descriptor\":\"Rajesh Das (101925843)\"},{\"id\":\"1073198\",\"wid\":\"f6358e3b3d6d01ad771423ae0119f6cd\",\"descriptor\":\"Vishal Katoch (1073198)\"},{\"id\":\"161943\",\"wid\":\"9f196ba80a870139e018ef640519805b\",\"descriptor\":\"Veena Mhatre (161943)\"},{\"id\":\"101866181\",\"wid\":\"ffdaae94444d01fb407c24a72707473e\",\"descriptor\":\"Somnath Pramanick (101866181)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1618\",\"descriptor\":\"Sr. Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372780\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Millenium-Towers---MT2\/Sr-Quality-Evaluator_R1726692\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Millenium-Towers---MT2\/Sr-Quality-Evaluator_R1726692\/apply\",\"job_requisition_id\":\"R1726692\"}],\"organizations\":[{\"wid\":\"cbda58aca1fc011338f30b01fc2d0000\",\"descriptor\":\"W0ZHCD AvalonCR-CSS-WW-L2-CH-EN-BLR\",\"reference_id\":\"W0ZHCD\",\"custom_reference_id\":\"W0ZHCD\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801bb6df500423e06d22c\",\"descriptor\":\"3515 - Avalon - 102080\",\"reference_id\":\"102080\",\"custom_reference_id\":\"102080\",\"company_reference_id\":null},{\"wid\":\"8f4c04bd6f4501eb6eb22714721a1f13\",\"descriptor\":\"COGS (SITE) Quality Direct\",\"reference_id\":\"QUALITY-DIRSITE\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f0183cc08df9f1d112d46\",\"descriptor\":\"TTQ\",\"reference_id\":\"TTQ\",\"custom_reference_id\":\"TTQ\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01937ee6a676c10fdf37\",\"descriptor\":\"Concentrix Services India Private Limited\",\"reference_id\":\"MCNIN\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNIN\"},{\"wid\":\"75a81b61f4f810031826ab3c6bf30000\",\"descriptor\":\"Avalon CSS - Arabic - Non Voice\",\"reference_id\":\"Avalon CSS - Arabic - Non Voice_20260427_IND\",\"custom_reference_id\":\"Avalon CSS - Arabic - Non Voice_20260427_IND\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ria.mitra@concentrix.com\"},\"first_name\":\"Ria Mitra (5007917)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1726692\",\"wid\":\"da655d07b6941004047b212c39090000\",\"descriptor\":\"Sr. Quality Evaluator\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"981\",\"campaign_id\":\"18167\",\"campaign_title\":\"Software Business Analyst I (TCF) R1726339\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultor SAP SD Sr\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>Buscamos Consultor SAP SD para sumarse a proyecto de implementaci\u00f3n en fase final previa a salida en vivo en <span><span>SAP S\/4HANA<\/span><\/span>.<\/p><p><\/p><p><b>Responsabilidad<\/b><\/p><ul><li><p><span>\u200b<\/span><span>Brindar soporte funcional en el m\u00f3dulo SAP SD durante la fase final del proyecto.<\/span><\/p><\/li><li><p>Participar activamente en ciclos de testing (UAT), identificando y resolviendo incidencias.<\/p><\/li><li><p>Realizar ajustes y remediaciones funcionales asegurando la continuidad operativa.<\/p><\/li><li><p>Coordinar con equipos funcionales y t\u00e9cnicos la resoluci\u00f3n de integraciones con FI, CO, MM y PM.<\/p><\/li><li><p>Acompa\u00f1ar actividades de cutover y preparaci\u00f3n para go-live.<\/p><\/li><li><p>Dar soporte durante la salida productiva y estabilizaci\u00f3n inicial.<\/p><\/li><li><p>Documentar soluciones aplicadas y pendientes para la fase post go-live.<\/p><\/li><\/ul><p><\/p><p><b>Requisitos<\/b><\/p><ul><li><p>Experiencia comprobada (al menos 6 a\u00f1os) como consultor SAP SD.<\/p><\/li><li><p>Participaci\u00f3n en proyectos en <span><span>SAP S\/4HANA<\/span><\/span>, preferentemente en fases de testing, go-live o soporte post salida (hypercare).<\/p><\/li><li><p>Conocimiento s\u00f3lido de integraciones con FI\/CO, MM y PM, con experiencia en resoluci\u00f3n de incidencias.<\/p><\/li><li><p>Experiencia en ajustes funcionales y remediaciones en etapas avanzadas del proyecto.<\/p><\/li><li><p>Capacidad para trabajar bajo presi\u00f3n y gestionar m\u00faltiples incidencias en paralelo.<\/p><\/li><li><p>Buenas habilidades de comunicaci\u00f3n y trabajo en equipo en entornos cr\u00edticos.<\/p><\/li><li><p>Disponibilidad para ir al cliente 1 vez por semana (Microcentro, CABA). El resto del proyecto es remoto.<\/p><\/li><\/ul><p><\/p><p><b>Deseable<\/b><\/p><ul><li><p>Certificaciones SAP en SD o S\/4 HANA.<\/p><\/li><li><p>Conocimientos de ABAP. \u00a0El consultor tendr\u00e1 que definir muchas interfaces con otros sistemas, que son los que alimentar\u00e1n el modulo de SD.<br \/>\u00a0<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1726339\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"6000000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-05-05T04:04:08.435+08:00\",\"created_at\":\"2026-05-01T18:06:30.946+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODE2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-SD-Sr_R1726339\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"laura.biederman@concentrix.com\"},\"first_name\":\"Biederman, Laura\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009436\",\"wid\":\"f81830f171380107b325e720f1470000\",\"descriptor\":\"Laura Biederman (102009436)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370991\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-SD-Sr_R1726339\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-SD-Sr_R1726339\/apply\",\"job_requisition_id\":\"R1726339\"}],\"organizations\":[{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"},{\"wid\":\"33b022bf7b151009d07c7ae4e14c0000\",\"descriptor\":\"23828 - Cepas Argentinas Sa - 980005395\",\"reference_id\":\"980005395\",\"custom_reference_id\":\"980005395\",\"company_reference_id\":null},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"1eef1bd64f911009d0c6f9259df70000\",\"descriptor\":\"W0ZWFX Cepas - Conversion S4 (13011)\",\"reference_id\":\"W0ZWFX\",\"custom_reference_id\":\"W0ZWFX\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"hernanluis.glikin@concentrix.com\"},\"first_name\":\"Hern\u00e1n Glikin (102009273)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1726339\",\"wid\":\"82b3bbee8b9b1003ffc1581db19f0000\",\"descriptor\":\"Consultor SAP SD Sr\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><\/p><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"494\",\"campaign_id\":\"2338\",\"campaign_title\":\"Belfast Telecommunications Generic EE and VF\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor - Belfast\",\"street\":\"49 East Bridge Street\",\"address\":\"49 East Bridge Street\",\"city\":\"Belfast\",\"state\":\"County Antrim\",\"postal_code\":\"BT1 3NR\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Telecommunications Advisor &ndash; Belfast (Onsite)<\/strong><\/p>\\n<p><strong>Build skills. Earn well. Be supported from day one.<\/strong><\/p>\\n<p>At Concentrix, we believe a great career starts with feeling supported, valued, and able to grow. We&rsquo;re looking for motivated people to join our Belfast team as <strong>Telecommunications Advisors<\/strong>, supporting one of the UK&rsquo;s leading telecommunications providers.<\/p>\\n<p>You don&rsquo;t need years of sales experience to succeed here &mdash; we provide <strong>full training, coaching, and clear progression pathways<\/strong> to help you build confidence and capability in the role.<\/p>\\n<p><strong>What You&rsquo;ll Be Doing<\/strong><\/p>\\n<ul>\\n<li>Supporting existing customers during contract renewals<\/li>\\n<li>Understanding customer needs through conversation and active listening<\/li>\\n<li>Recommending suitable products and services to enhance the customer experience<\/li>\\n<li>Handling inbound and outbound calls using leads generated by service teams<\/li>\\n<li>Working as part of a supportive, collaborative team<\/li>\\n<\/ul>\\n<p><strong>What We&rsquo;re Looking For<\/strong><\/p>\\n<p>We&rsquo;re interested in <strong>potential and attitude<\/strong>, not just experience.<\/p>\\n<p>You may be a great fit if you:<\/p>\\n<ul>\\n<li>Communicate clearly and enjoy helping others<\/li>\\n<li>Are comfortable learning new systems with guidance<\/li>\\n<li>Like working towards goals as part of a team<\/li>\\n<li>Are motivated to develop new skills and build a career<\/li>\\n<\/ul>\\n<p>Sales or target-based experience is welcome, but <strong>not essential<\/strong> &mdash; full training is provided.<\/p>\\n<p><strong>Pay &amp; Rewards<\/strong><\/p>\\n<ul>\\n<li><strong>Salary:<\/strong> &pound;26,520 per annum<\/li>\\n<li><strong>Bonus:<\/strong> Uncapped performance bonus (average &pound;500&ndash;&pound;1,000 per month)<\/li>\\n<li><strong>Location:<\/strong> Maysfield Office, Belfast BT1 3NR<br \/>(Centrally located near Lanyon Place Station)<\/li>\\n<\/ul>\\n<p><strong>Concentrix UK Benefits<\/strong><\/p>\\n<p><strong>Financial &amp; Future<\/strong><\/p>\\n<ul>\\n<li>Company pension (auto-enrolment after 92 days, if eligible)<\/li>\\n<li><strong>Group Life Assurance<\/strong> from day one, at no cost to you<\/li>\\n<li><strong>Employee Stock Purchase Plan (ESPP)<\/strong> &ndash; purchase Concentrix shares at a discounted rate (eligibility applies)<\/li>\\n<li><strong>Benefex employee savings platform<\/strong> &ndash; access to retail, lifestyle, and wellbeing discounts<\/li>\\n<\/ul>\\n<p><strong>Health &amp; Wellbeing<\/strong><\/p>\\n<ul>\\n<li><strong>Employee Assistance Programme (EAP)<\/strong> &ndash; free, confidential support for mental, emotional, financial, and legal wellbeing (available to you and your dependants)<\/li>\\n<li><strong>Dental cover options<\/strong> via Unum (employee-funded)<\/li>\\n<li><strong>Eyecare vouchers<\/strong> through Specsavers (VDU eye tests and money off glasses)<\/li>\\n<li><strong>PureGym discount<\/strong> &ndash; 10% off membership and no joining fee (300+ UK gyms)<\/li>\\n<\/ul>\\n<p><strong>Learning &amp; Development<\/strong><\/p>\\n<ul>\\n<li>Concentrix University<\/li>\\n<li>LinkedIn Learning access<\/li>\\n<li>Ongoing coaching and development opportunities<\/li>\\n<\/ul>\\n<p><strong>Inclusion Matters Here<\/strong><\/p>\\n<p>Concentrix is a <strong>Disability Confident and Equal Opportunity Employer<\/strong>.<br \/>We welcome applications from people of all backgrounds and assess everyone fairly based on skills and potential.<\/p>\",\"ats_external_id\":\"4085730297\",\"location\":\"Belfast, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T23:59:06.178Z\",\"created_at\":\"2026-05-01T10:16:47.360Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzM4?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzM4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"982\",\"campaign_id\":\"18164\",\"campaign_title\":\"Associate, WFM Real Time Management R1726843\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Real Time Management - Bilingual\",\"street\":\"COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740\",\"address\":\"COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740\",\"city\":\"Medellin\",\"state\":\"Antioquia\",\"postal_code\":\"050010\u00a0\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1726843\",\"location\":\"Medellin, Antioquia\",\"job_type\":\"full_time\",\"salary\":\"3613732\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-05-07T02:04:29.063+08:00\",\"created_at\":\"2026-05-01T04:07:58.101+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODE2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Associate--Real-Time-Management---Bilingual_R1726843-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Real Time Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0b7f226bb540000\",\"descriptor\":\"Concentrix CX Colombia S.A.S.\",\"reference_id\":\"WCO06\",\"organization_reference_id\":\"WCO06\"},\"location\":{\"city\":\"Medellin\",\"state\":\"Antioquia\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"050010\u00a0\",\"primary_location\":{\"id\":\"CO-MED-AVENT-01\",\"wid\":\"dbc9f0a81910101d47a2e1b023030000\",\"descriptor\":\"COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF Real Time Management\"}],\"recruiters\":[{\"id\":\"102600015\",\"wid\":\"da7d7d2449a21010319c35e11a8e0002\",\"descriptor\":\"Kariana Ruiz Figueroa (102600015)\"},{\"id\":\"102598503\",\"wid\":\"da7d7d2449a2101031ba786290810001\",\"descriptor\":\"Carlos Gochez Ramos (102598503)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102600240\",\"wid\":\"da7d7d2449a21010318f774e14620000\",\"descriptor\":\"Kelly Jimenez Jimenez (102600240)\"},{\"id\":\"102597802\",\"wid\":\"da7d7d2449a2101031e06049e7da0000\",\"descriptor\":\"Andrea Marquez Realez (102597802)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1703\",\"descriptor\":\"Associate, WFM Real Time Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371419\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Associate--Real-Time-Management---Bilingual_R1726843-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Associate--Real-Time-Management---Bilingual_R1726843-1\/apply\",\"job_requisition_id\":\"R1726843\"}],\"organizations\":[{\"wid\":\"e004bc807e39101029624dfd95110000\",\"descriptor\":\"W0ZYCA P_Supercell_Co_ Staff_ ENG\",\"reference_id\":\"W0ZYCA\",\"custom_reference_id\":\"W0ZYCA\",\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0b7f226bb540000\",\"descriptor\":\"Concentrix CX Colombia S.A.S.\",\"reference_id\":\"WCO06\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO06\"},{\"wid\":\"503f4017cfd71019bcb3c2d357470000\",\"descriptor\":\"COGS (SITE) WFM Non Billable Direct\",\"reference_id\":\"SITWFMNOBIL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"399e513c0e2b101ef30c999426e70000\",\"descriptor\":\"19155 - Supercell - WHONELINK239\",\"reference_id\":\"WHONELINK239\",\"custom_reference_id\":\"WHONELINK239\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"greidy.hernandez@concentrix.com\"},\"first_name\":\"Greidy Hernandez Giraldo (102601295)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1726843\",\"wid\":\"d5ac6372512a1003d5ea1c0c80fc0000\",\"descriptor\":\"Associate, Real Time Management - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"983\",\"campaign_id\":\"18142\",\"campaign_title\":\"Analyst, WFM Planning &amp; Scheduling R1725583\",\"campaign_type\":\"job_application\",\"job_title\":\"Analyst, Planning & Scheduling\",\"street\":\"IND Bangalore - 2nd Floor Divyasree Towers Bannerghatta Main Road\",\"address\":\"IND Bangalore - 2nd Floor Divyasree Towers Bannerghatta Main Road\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world\u2019s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience in over 70 languages and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people.\u00a0 Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; energy and public sector; media and communications; retail and e-commerce; travel and transportation. We are Different by Design. Visit www.concentrix.com to learn more.<\/p><p><\/p><p><b><u>Role and KEY RESPONSIBILITIES<\/u><\/b><\/p><p>Schedulers will utilize the Workforce Management scheduling tool(eWFM) to administer the processing of individual clusters engineer teams weekly work schedules and to schedule training, and other special events for the engineer teams.<\/p><ul><li>Develop, manage, and maintain comprehensive schedules<\/li><li>Single Point of Contact for the Business Unit.<\/li><li>Structure set up to core scheduling activities.<\/li><li>Forecast Upload and generate the Intraday Patterns ( IDP)<\/li><li>Schedule Generation and Optimization.<\/li><li>Review IDP (Requirement vs Schedule) with sites\/Partners.<\/li><li>Recommending required headcount with sites\/Partners by running different scheduling scenarios.<\/li><li>Generate IDP and calibrate it in IDP template based on shrinkage applied as per trending IR %<\/li><li>Coordinate with stakeholders to gather requirements, priorities, and timelines for scheduling activities.<\/li><li>Ensure resource allocation aligns with project goals and organizational capacity.<\/li><li>Lead and motivate team members to achieve scheduling objectives efficiently.<\/li><li>Establish quality control measures to ensure accuracy and consistency in scheduling outcomes.<\/li><li>Drive continuous improvement initiatives to enhance scheduling processes and team performance.<\/li><li>Implement and oversee automation solutions for shift creation, time-off approvals, and schedule adjustments<\/li><li>Identify inefficiencies in manual scheduling processes and implement automation to improve accuracy and efficiency.<\/li><li>Leverage machine learning and data analytics to enhance workforce scheduling models.<\/li><li>Stay updated with emerging technologies in WFM, automation, and AI-powered workforce optimization.<\/li><li>Explore RPA (Robotic Process Automation) opportunities to minimize manual interventions in scheduling.<\/li><li>Benchmark against industry leaders to adopt best practices in scheduling innovation.<\/li><li>Monitoring mailbox and managing the workload<\/li><li>Will be actively involved in updating the realtime exceptions and schedule changes through email request.<\/li><\/ul><p><\/p><p><b>Key Skills &amp; Knowledge:<\/b><\/p><p><\/p><ul><li>Good knowledge of MS Office tools, SQL, PowerBi<\/li><li>Excellent communication and interpersonal skills.<\/li><li>Proficiency with computers<\/li><li>Willingness to work in a 24*7 shift environment<\/li><li>Drive for self-learning and knowledge enhancement<\/li><li>Exposure to the leave management system<\/li><li>Contact Centre Workforce Management experience<\/li><\/ul><ul><li>Extensive experience with WFM software.<\/li><li>Experience in IEX and Alvaria WFM tool is required, preferably Alvaria.<\/li><li>Team handling experience shall be an added advantage.<\/li><li>Ability to simplify complex operations into repeatable processes<\/li><li>Comfortable in fast-paced environment<\/li><li>Ability to make decisions in time sensitive ambiguous situations<\/li><li>Ability to multitask and manage multiple projects simultaneously.<\/li><li>Strong problem-solving skills and adaptability to changing priorities.<\/li><\/ul><p><\/p><p><\/p><p><\/p><p><b>QUALIFICATIONS<\/b><\/p><p><b>:<\/b><\/p><p>Graduation<\/p><p><\/p><p><\/p><p><b>Disclaimer:-<\/b><\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and<\/p>\",\"ats_external_id\":\"R1725583\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"310000\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-15T18:04:29.172+08:00\",\"created_at\":\"2026-04-30T20:05:19.624+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODE0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---2nd-Floor-Divyasree-Towers-Bannerghatta-Main-Road\/Analyst--Planning---Scheduling_R1725583\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Planning and Scheduling\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"organization_reference_id\":\"CIND\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560029\",\"primary_location\":{\"id\":\"IN-BAN-DIVYA-02\",\"wid\":\"21e8799434dc1021d9243502710c0000\",\"descriptor\":\"IND Bangalore - 2nd Floor Divyasree Towers Bannerghatta Main Road\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sadiyah.a@concentrix.com\"},\"first_name\":\"A, Sadiyah\"},\"categories\":[{\"descriptor\":\"CF Planning and Scheduling\"}],\"recruiters\":[{\"id\":\"102217268\",\"wid\":\"4f23155566251008f0c3640d82490000\",\"descriptor\":\"Vaishali Pandey (102217268)\"},{\"id\":\"102866296\",\"wid\":\"8306a6b1861d100e674da8c11faa0000\",\"descriptor\":\"Nasir Pasha (102866296)\"},{\"id\":\"103216718\",\"wid\":\"75fc72e56d1a1032b3f27b9cbab20000\",\"descriptor\":\"Subhankar Mondal (103216718)\"},{\"id\":\"103321604\",\"wid\":\"12afa87471bf1013245ad2f234320000\",\"descriptor\":\"Sadiyah A (103321604)\"},{\"id\":\"816537\",\"wid\":\"9f196ba80a870195934638920319a7fe\",\"descriptor\":\"Swarna Premchander (816537)\"},{\"id\":\"103211478\",\"wid\":\"5dee776233f0102a1c248e6a2a9b0000\",\"descriptor\":\"Ashutosh Gupta (103211478)\"},{\"id\":\"161943\",\"wid\":\"9f196ba80a870139e018ef640519805b\",\"descriptor\":\"Veena Mhatre (161943)\"},{\"id\":\"102474787\",\"wid\":\"771bdb8e65951037439df6a1d2e80000\",\"descriptor\":\"Hafija Begum (102474787)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2698\",\"descriptor\":\"Analyst, WFM Planning & Scheduling\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372671\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---2nd-Floor-Divyasree-Towers-Bannerghatta-Main-Road\/Analyst--Planning---Scheduling_R1725583\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---2nd-Floor-Divyasree-Towers-Bannerghatta-Main-Road\/Analyst--Planning---Scheduling_R1725583\/apply\",\"job_requisition_id\":\"R1725583\"}],\"organizations\":[{\"wid\":\"f9af6d726098019bfcf53c173c0617bd\",\"descriptor\":\"COGS (SITE) Work Force Mgmt as a Service Dir\",\"reference_id\":\"WFM-DIRECT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f6ea99beb2ea10202c61be805f170000\",\"descriptor\":\"W0ZIRZ MICROSOFT WAAS BLR PRD\",\"reference_id\":\"W0ZIRZ\",\"custom_reference_id\":\"W0ZIRZ\",\"company_reference_id\":null},{\"wid\":\"dab0ed6034f010202b97799feaa50000\",\"descriptor\":\"9713 - Microsoft - 980001319\",\"reference_id\":\"980001319\",\"custom_reference_id\":\"980001319\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01971bc0e49f1d115d46\",\"descriptor\":\"WAAS\",\"reference_id\":\"WAAS\",\"custom_reference_id\":\"WAAS\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01945fb2212720113895\",\"descriptor\":\"SUPPORT - Plan n Schedul\",\"reference_id\":\"SUPPORT - Plan n Schedul_29042019_IND\",\"custom_reference_id\":\"SUPPORT - Plan n Schedul_29042019_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"custom_reference_id\":null,\"company_reference_id\":\"CIND\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kailash.singh@concentrix.com\"},\"first_name\":\"Kailash Singh (5008289)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1725583\",\"wid\":\"34be6d6f62c21003b935a7a93fbb0000\",\"descriptor\":\"Analyst, Planning & Scheduling\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"984\",\"campaign_id\":\"18140\",\"campaign_title\":\"Team Leader, Operations R1726980\",\"campaign_type\":\"job_application\",\"job_title\":\"Teamleader (m\/w\/d) Customer Care - 100% Homeoffice\",\"street\":\"HUN Work-at-Home\",\"address\":\"HUN Work-at-Home\",\"city\":\"Budapest\",\"state\":null,\"postal_code\":\"1114\",\"region\":null,\"country\":\"Hungary\",\"short_description\":\"\",\"long_description\":\"<p><\/p><p><b>Power your game-changing career\u00a0<\/b><\/p><p><\/p><p><b>Du sprichst Deutsch und lebst in Ungarn?<\/b>\u00a0Dann ist unsere <span>100% Remote<\/span> Stelle als <b>Teamleader (m\/w\/d) Customer Care<\/b> genau das richtige f\u00fcr dich!<\/p><p><\/p><p>In dieser Position f\u00fchrst du fachlich und disziplinarisch ein Customer-Care-Team. Du unterst\u00fctzt und coachst dein Team bei der Zielerreichung, f\u00fchrst Einzelgespr\u00e4che und Teammeetings und sicherst durch operative Steuerung die vereinbarten KPIs.<\/p><p><\/p><p><b>Und zwar mit folgenden Rahmenbedingungen:<\/b><\/p><p>Start ab sofort | Vollzeit | <span>100% Homeoffice in Ungarn<\/span> | Montag bis Freitag, bei Bedarf auch am Wochenende | 5-Tage-Woche | Inbound | Deutsch, Ungarisch \u2013 C1 | unbefristet\u00a0<\/p><p><\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/b>\u00a0Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p>Als\u00a0Teamleader (m\/w\/d) wirst du:<\/p><ul><li><p>ein Team von telefonischen Kundenberatern <b>fachlich und disziplinarisch f\u00fchren.<\/b><\/p><\/li><li><p>dein Team im Sinne unserer Service- und Unternehmensziele <b>betreuen, motivieren und weiterentwickeln.<\/b><\/p><\/li><li><p>deine Mitarbeiter bei der <b>Erreichung ihrer Leistungskennzahlen<\/b> coachen und unterst\u00fctzen.<\/p><\/li><li><p><b>Mitarbeitergespr\u00e4che<\/b> und <b>Teammeetings<\/b> vorbereiten und durchf\u00fchren.<\/p><\/li><li><p>das Team <b>operativ steuern<\/b> und die <b>Einhaltung der vereinbarten KPIs<\/b> sicherstellen.<\/p><\/li><li><p>Kundenanliegen telefonisch und schriftlich bearbeiten.<\/p><\/li><li><p>unsere <b>Unternehmenswerte<\/b> durch dein t\u00e4gliches Handeln <b>vorleben.<\/b><\/p><\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p>mindestens <b>6 Monate Erfahrung im Customer Care<\/b> sowie erste <b>F\u00fchrungserfahrung<\/b> mitbringst.<\/p><\/li><li><p>idealerweise eine abgeschlossene Ausbildung oder ein Studium hast.<\/p><\/li><li><p><b>Deutsch und Ungarisch auf C1-Niveau<\/b> sprichst.<\/p><\/li><li><p>idealerweise auch <b>Englischkenntnisse<\/b> mitbringst.<\/p><\/li><li><p><span>Die Anforderungen an einen <b>Remote-Arbeitsplatz<\/b> erf\u00fcllen kannst.<\/span><\/p><\/li><li><p><span>Bereit bist f\u00fcr ausgew\u00e4hlte Termine am <b>Standort in P\u00e9cs<\/b> zu arbeiten.<\/span><\/p><\/li><li><p>eine <b>motivierte Pers\u00f6nlichkeit<\/b> bist und dein <b>Team gezielt entwickeln und coachen<\/b> kannst.<\/p><\/li><li><p>ein <b>gutes Verst\u00e4ndnis f\u00fcr Kennzahlen und Zielerreichung<\/b> hast.<\/p><\/li><li><p>auch unter <b>Zeitdruck<\/b> strukturiert und fokussiert arbeitest.<\/p><\/li><li><p>ein Team in einem <b>dynamischen Arbeitsumfeld<\/b> sicher f\u00fchren, <b>Priorit\u00e4ten setzen<\/b> und <b>Aufgaben fristgerecht<\/b> umsetzen kannst.<\/p><\/li><\/ul><p><\/p><p><b>Deine Benefits<\/b><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p><b>Verantwortungsvolle Aufgaben<\/b>\u00a0in einem internationalen Arbeitsumfeld<\/p><\/li><li><p>Ein\u00a0<b>offenes, motiviertes Team<\/b>, das sich auf dich freut<\/p><\/li><li><p>Einen\u00a0<b>unbefristeten Arbeitsvertrag<\/b>\u00a0f\u00fcr eine langfristige Zusammenarbeit<\/p><\/li><li><p><span>Einen\u00a0<b>Homeoffice-Arbeitsplatz\u00a0ab deinem 2. Arbeitstag<\/b> - die n\u00f6tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P\u00e9cs \u00fcbergeben. <\/span><\/p><\/li><li><p><b>Vielf\u00e4ltige Weiterbildungs- und Karrierem\u00f6glichkeiten<\/b>\u00a0\u2013 auch international<\/p><\/li><li><p>Eine\u00a0<b>leistungsorientierte Verg\u00fctung<\/b>, die an gemeinsame Gesch\u00e4ftsergebnisse gekoppelt ist<\/p><\/li><li><p>Ein\u00a0<b>Cafeteria-Paket<\/b>\u00a0von bis zu\u00a0<b>450.000 HUF pro Jahr<\/b><\/p><\/li><li><p><b>Zusch\u00fcsse zu \u00f6ffentlichen Verkehrsmitteln<\/b>\u00a0und ein\u00a0<b>zentral gelegenes B\u00fcro<\/b><\/p><\/li><\/ul><p><\/p><p><b>Du willst mit uns durchstarten?<\/b><\/p><p>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular.<\/p><p><\/p><p><b>Dein zuk\u00fcnftiger Arbeitsort<\/b><\/p><p><span>100% Homeoffice in Ungarn<\/span><\/p><p><\/p><p><b>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><\/p><p>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen.<\/p><p><\/p><p>#WAH<\/p><p>#EMEACNX<\/p><p>#AGENTCNX<\/p>\",\"ats_external_id\":\"R1726980\",\"location\":\"Budapest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-04T16:08:33.300+08:00\",\"created_at\":\"2026-04-30T20:05:18.994+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODE0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/HUN-Work-at-Home\/Teamleader--m-w-d--Customer-Care_R1726980\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Budapest\",\"state\":null,\"country\":{\"wid\":\"9db257f5937e4421b2fac64eec6832f8\",\"iso2\":\"HU\",\"iso3\":\"HUN\",\"descriptor\":\"Hungary\",\"iso_numeric\":\"348\"},\"postal_code\":\"1114\",\"primary_location\":{\"id\":\"HU-WAH-HUNGA-01\",\"wid\":\"4f1d16a484f00104092847833f970000\",\"descriptor\":\"HUN Work-at-Home\"}},\"languages\":[\"Hungarian\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"annett.herklotz@concentrix.com\"},\"first_name\":\"Herklotz, Annett\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101307431\",\"wid\":\"d1bdd39f10af01de8cd9110b2050c85a\",\"descriptor\":\"Nick Patrick (101307431)\"},{\"id\":\"101302267\",\"wid\":\"d1bdd39f10af012815ae245e2050f46c\",\"descriptor\":\"Annett Herklotz (101302267)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370944\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/HUN-Work-at-Home\/Teamleader--m-w-d--Customer-Care_R1726980\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/HUN-Work-at-Home\/Teamleader--m-w-d--Customer-Care_R1726980\/apply\",\"job_requisition_id\":\"R1726980\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andrea.oszto@concentrix.com\"},\"first_name\":\"Oszt\u00f3 Andrea (101307181)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726980\",\"wid\":\"82b3bbee8b9b1003b80d9cadd2cc0000\",\"descriptor\":\"Teamleader (m\/w\/d) Customer Care - 100% Homeoffice\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"985\",\"campaign_id\":\"18139\",\"campaign_title\":\"Associate, Training &amp; Quality R1726978\",\"campaign_type\":\"job_application\",\"job_title\":\"Teamleader (m\/w\/d) Customer Care\",\"street\":\"HUN P\u00e9cs\",\"address\":\"HUN P\u00e9cs\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":null,\"country\":\"Hungary\",\"short_description\":\"\",\"long_description\":\"<p><\/p><p><b>Power your game-changing career\u00a0<\/b><\/p><p><\/p><p><b>Du sprichst Deutsch und lebst in Ungarn?<\/b>\u00a0Dann ist unsere Stelle als <b>Teamleader (m\/w\/d) Customer Care<\/b> genau das richtige f\u00fcr dich!<\/p><p><\/p><p>In dieser Position f\u00fchrst du fachlich und disziplinarisch ein Customer-Care-Team. Du unterst\u00fctzt und coachst dein Team bei der Zielerreichung, f\u00fchrst Einzelgespr\u00e4che und Teammeetings und sicherst durch operative Steuerung die vereinbarten KPIs.<\/p><p><\/p><p><b>Und zwar mit folgenden Rahmenbedingungen:<\/b><\/p><p>Start ab sofort | Vollzeit | Standort P\u00e9cs, Hybrid-Modell m\u00f6glich | Montag bis Freitag, bei Bedarf auch am Wochenende | 5-Tage-Woche | Inbound | Deutsch, Ungarisch \u2013 C1 | unbefristet\u00a0<\/p><p><\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/b>\u00a0Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p>Als\u00a0Teamleader (m\/w\/d) wirst du:<\/p><ul><li><p>ein Team von telefonischen Kundenberatern <b>fachlich und disziplinarisch f\u00fchren.<\/b><\/p><\/li><li><p>dein Team im Sinne unserer Service- und Unternehmensziele <b>betreuen, motivieren und weiterentwickeln.<\/b><\/p><\/li><li><p>deine Mitarbeiter bei der <b>Erreichung ihrer Leistungskennzahlen<\/b> coachen und unterst\u00fctzen.<\/p><\/li><li><p><b>Mitarbeitergespr\u00e4che<\/b> und <b>Teammeetings<\/b> vorbereiten und durchf\u00fchren.<\/p><\/li><li><p>das Team <b>operativ steuern<\/b> und die <b>Einhaltung der vereinbarten KPIs<\/b> sicherstellen.<\/p><\/li><li><p>Kundenanliegen telefonisch und schriftlich bearbeiten.<\/p><\/li><li><p>unsere <b>Unternehmenswerte<\/b> durch dein t\u00e4gliches Handeln <b>vorleben.<\/b><\/p><\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p>mindestens <b>6 Monate Erfahrung im Customer Care<\/b> sowie erste <b>F\u00fchrungserfahrung<\/b> mitbringst.<\/p><\/li><li><p>idealerweise eine abgeschlossene Ausbildung oder ein Studium hast.<\/p><\/li><li><p><b>Deutsch und Ungarisch auf C1-Niveau<\/b> sprichst.<\/p><\/li><li><p>idealerweise auch <b>Englischkenntnisse<\/b> mitbringst.<\/p><\/li><li><p>bereit bist, an unserem <b>Standort in P\u00e9cs<\/b> zu arbeiten.<\/p><\/li><li><p>eine <b>motivierte Pers\u00f6nlichkeit<\/b> bist und dein <b>Team gezielt entwickeln und coachen<\/b> kannst.<\/p><\/li><li><p>ein <b>gutes Verst\u00e4ndnis f\u00fcr Kennzahlen und Zielerreichung<\/b> hast.<\/p><\/li><li><p>auch unter <b>Zeitdruck<\/b> strukturiert und fokussiert arbeitest.<\/p><\/li><li><p>ein Team in einem <b>dynamischen Arbeitsumfeld<\/b> sicher f\u00fchren, <b>Priorit\u00e4ten setzen<\/b> und <b>Aufgaben fristgerecht<\/b> umsetzen kannst.<\/p><\/li><\/ul><p><\/p><p><b>Deine Benefits<\/b><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p><b>Verantwortungsvolle Aufgaben<\/b>\u00a0in einem internationalen Arbeitsumfeld<\/p><\/li><li><p>Ein\u00a0<b>offenes, motiviertes Team<\/b>, das sich auf dich freut<\/p><\/li><li><p>Einen\u00a0<b>unbefristeten Arbeitsvertrag<\/b>\u00a0f\u00fcr eine langfristige Zusammenarbeit<\/p><\/li><li><p>Ein\u00a0<b>hybrides Arbeitsmodell<\/b>\u00a0mit der M\u00f6glichkeit, nach der Einarbeitung an mehreren Tagen pro Woche mobil zu arbeiten<\/p><\/li><li><p><b>Vielf\u00e4ltige Weiterbildungs- und Karrierem\u00f6glichkeiten<\/b>\u00a0\u2013 auch international<\/p><\/li><li><p>Eine\u00a0<b>leistungsorientierte Verg\u00fctung<\/b>, die an gemeinsame Gesch\u00e4ftsergebnisse gekoppelt ist<\/p><\/li><li><p>Regelm\u00e4\u00dfige <b>Massagen <\/b>zur F\u00f6rderung deines Wohlbefindens<\/p><\/li><li><p>Ein\u00a0<b>Cafeteria-Paket<\/b>\u00a0von bis zu\u00a0<b>450.000 HUF pro Jahr<\/b><\/p><\/li><li><p><b>Zusch\u00fcsse zu \u00f6ffentlichen Verkehrsmitteln<\/b>\u00a0und ein\u00a0<b>zentral gelegenes B\u00fcro<\/b><\/p><\/li><\/ul><p><\/p><p><b>Du willst mit uns durchstarten?<\/b><\/p><p>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular.<\/p><p><\/p><p><b>Dein zuk\u00fcnftiger Arbeitsort<\/b><\/p><p>Concentrix Services Hungary Kft.<\/p><p>P\u00e9cs, R\u00e1k\u00f3czi \u00fat 60, 7621 Ungarn<\/p><p><\/p><p><b>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><\/p><p>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen.<\/p><p><\/p><p>#EMEACNX<\/p><p>#AGENTCNX<\/p>\",\"ats_external_id\":\"R1726978\",\"location\":\"P\u00e9cs\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-04T16:08:33.195+08:00\",\"created_at\":\"2026-04-30T20:05:18.569+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODEzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Teamleader--m-w-d--Customer-Care_R1726978\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"P\u00e9cs\",\"state\":null,\"country\":{\"wid\":\"9db257f5937e4421b2fac64eec6832f8\",\"iso2\":\"HU\",\"iso3\":\"HUN\",\"descriptor\":\"Hungary\",\"iso_numeric\":\"348\"},\"postal_code\":\"7621\",\"primary_location\":{\"id\":\"HU-PEC-RAKOC-Y0\",\"wid\":\"82d2bdbc827c107d6d46410bf1f9b49f\",\"descriptor\":\"HUN P\u00e9cs\"}},\"languages\":[\"German\",\"Hungarian\"],\"recruiter\":{\"email\":{\"address\":\"annett.herklotz@concentrix.com\"},\"first_name\":\"Herklotz, Annett\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"101307431\",\"wid\":\"d1bdd39f10af01de8cd9110b2050c85a\",\"descriptor\":\"Nick Patrick (101307431)\"},{\"id\":\"101302267\",\"wid\":\"d1bdd39f10af012815ae245e2050f46c\",\"descriptor\":\"Annett Herklotz (101302267)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2711\",\"descriptor\":\"Program Ready Trainer I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370897\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Teamleader--m-w-d--Customer-Care_R1726978\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Teamleader--m-w-d--Customer-Care_R1726978\/apply\",\"job_requisition_id\":\"R1726978\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andrea.oszto@concentrix.com\"},\"first_name\":\"Oszt\u00f3 Andrea (101307181)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1726978\",\"wid\":\"82b3bbee8b9b1003b7cab723d00d0000\",\"descriptor\":\"Teamleader (m\/w\/d) Customer Care\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"986\",\"campaign_id\":\"18138\",\"campaign_title\":\"Technical I, IT Operations (TCF) R1725403\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical I, IT Operations\",\"street\":\"EGY Sheikh Zayed City - Park St. Complex, Building 3, El Bostan Street\",\"address\":\"EGY Sheikh Zayed City - Park St. Complex, Building 3, El Bostan Street\",\"city\":null,\"state\":\"Giza\",\"postal_code\":\"12588\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, and intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision to develop, build, and run the future of Integrated Services.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>As a Technical I, IT Operations specialist, oversee and manage IT operations ensuring system compliance, troubleshooting, and exceptional service delivery across our network. As part of our team, you will report to the IT Operations Manager.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li>Mount, install, and maintain switches and peripheral equipment in IDFs.<\/li><li>Perform hardware and software upgrades and ensure antivirus and patches are updated.<\/li><li>Attend to break\/fix issues, supporting both internal and external clients.<\/li><li>Prepare, maintain reports and records of hardware\/software inventory.<\/li><li>Conduct safety and maintenance checks on equipment.<\/li><li>Clear trouble tickets and work orders promptly, spending 60%-70% of time on these tasks.<\/li><li>Manage service management activities including problem and incident management.<\/li><li>Ensure compliance with SLA\/SLO, and maintain efficient IT operations.<\/li><li>Support global projects, automation initiatives, and manage site transitions.<\/li><li>Address high-severity issues, ensuring efficient troubleshooting and compliance.<\/li><li>Maintain detailed records, playbooks, asset inventory, and manage ticket resolutions.<\/li><li>Ensure high IT VOC scores by providing reliable IT support in a 24\/7 shift environment.<\/li><li>Complete all assigned, mandatory training within the timeframe provided.<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li>1&#43; year of call center experience.<\/li><li>CCNA, MCSA, SCCM, BigFix certifications preferred.<\/li><li>Fluent in English.<\/li><li>Bachelor&#39;s degree in IT, Computer Science, or related field desirable.<\/li><li>Strong IT service management and troubleshooting capabilities.<\/li><li>Excellent client coordination and project management skills.<\/li><li>Ability to work in compliance with ITIL and ISO standards.<\/li><li>Flexible to work in rotating and night shifts.<\/li><\/ul>\",\"ats_external_id\":\"R1725403\",\"location\":\"Giza\",\"job_type\":\"full_time\",\"salary\":\"22728\",\"salary_type\":\"monthly\",\"salary_currency\":\"EGP\",\"updated_at\":\"2026-05-04T22:07:27.452+08:00\",\"created_at\":\"2026-04-30T20:05:17.857+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODEzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Sheikh-Zayed-City---Park-St-Complex-Building-3-El-Bostan-Street\/Technical-I--IT-Operations_R1725403\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Giza\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"12588\",\"primary_location\":{\"id\":\"EG-CAI-PARKS-01\",\"wid\":\"5f4c573e0e691001dba792ee621b0000\",\"descriptor\":\"EGY Sheikh Zayed City - Park St. Complex, Building 3, El Bostan Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"myrna.fawzy@concentrix.com\"},\"first_name\":\"Fawzy, Myrna Emad\"},\"categories\":[{\"descriptor\":\"CF IT Operations\"}],\"recruiters\":[{\"id\":\"101983895\",\"wid\":\"1dc2b25fd722011f695301d0af3b0000\",\"descriptor\":\"Myrna Emad Fawzy (101983895)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0022\",\"descriptor\":\"Technical I, IT Operations (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370940\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Sheikh-Zayed-City---Park-St-Complex-Building-3-El-Bostan-Street\/Technical-I--IT-Operations_R1725403\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Sheikh-Zayed-City---Park-St-Complex-Building-3-El-Bostan-Street\/Technical-I--IT-Operations_R1725403\/apply\",\"job_requisition_id\":\"R1725403\"}],\"organizations\":[{\"wid\":\"73378e056c46101572d8bdd4e4850000\",\"descriptor\":\"W0ZVAN Site_Hq\",\"reference_id\":\"W0ZVAN\",\"custom_reference_id\":\"W0ZVAN\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"},{\"wid\":\"7db7f34606d71015700342c948a00000\",\"descriptor\":\"23122 - Opexother - SITEHQ\",\"reference_id\":\"SITEHQ\",\"custom_reference_id\":\"SITEHQ\",\"company_reference_id\":null},{\"wid\":\"613f8b27b3fb10165c6111f1d1d80000\",\"descriptor\":\"(SITE) IT - OPERATIONS\",\"reference_id\":\"SITITOPERATIONS\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ahmed.hussein@concentrix.com\"},\"first_name\":\"Ahmed Hussein (406063)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1725403\",\"wid\":\"82b3bbee8b9b1003bb1b798b67380000\",\"descriptor\":\"Technical I, IT Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1982\",\"campaign_id\":\"147\",\"campaign_title\":\"GTM Campaign - Senegal - Service Client - Fran\u00e7ais &amp; Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- Service Client - Fran\u00e7ais &amp; Anglais\",\"street\":null,\"address\":null,\"city\":\"Senegal\",\"state\":null,\"postal_code\":null,\"region\":\"Senegal\",\"country\":\"Senegal\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"881201639\",\"location\":\"Senegal, Senegal\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-16T01:59:06.421+02:00\",\"created_at\":\"2026-04-30T18:37:37.793+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1983\",\"campaign_id\":\"146\",\"campaign_title\":\"GTM Campaign - Senegal - Service Client - T\u00e9l\u00e9vente Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- Service Client Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Senegal\",\"state\":null,\"postal_code\":null,\"region\":\"Senegal\",\"country\":\"Senegal\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3181379348\",\"location\":\"Senegal, Senegal\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T01:59:12.063+02:00\",\"created_at\":\"2026-04-30T18:08:46.758+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"987\",\"campaign_id\":\"18132\",\"campaign_title\":\"Receptionist R1723925\",\"campaign_type\":\"job_application\",\"job_title\":\"Receptionist (m\/w\/d) Halle \/ Saale\",\"street\":\"DEU Halle\",\"address\":\"DEU Halle\",\"city\":\"Halle (Saale)\",\"state\":\"Saxony-Anhalt\",\"postal_code\":\"06112\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p>Power your game-changing career<\/p><p><b>Du suchst einen Job, der zu dir und deinen F\u00e4higkeiten passt?<\/b>\u00a0Dann ist diese Stelle genau das Richtige f\u00fcr dich.<\/p><p>F\u00fcr den Standort Halle \/ Saale m\u00f6chten wir zeitnah die Position Receptionist besetzen.<\/p><p>Werde unser L\u00e4cheln am Empfang und kompetente Kontaktperson f\u00fcr Besuch und Mitarbeitende. Souver\u00e4n f\u00fchrst du Eink\u00e4ufe \u00fcber unser Bestellsystem durch und hast auch die Hausverwaltung und -technik wachsam im Blick.<\/p><p><\/p><p><b>Und zwar mit folgenden Rahmenbedingungen:<\/b><\/p><p>Start: ab sofort | Vollzeit (40h) | unbefristet | Standort Halle \/ Saale | Montag \u2013 Freitag, Gleitzeit zw. 7:00 \u2013 17:30 Uhr | Deutsch C1<\/p><p><\/p><p><b>Das klingt nach dir und deiner beruflichen Zukunft?<\/b> Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeitenden Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p>Als Receptionist (m\/w\/d) in unserem Team wirst du:<\/p><ul><li>Das <b>Management des Empfangsbereiches<\/b> verantworten und verschiedene B\u00fcrot\u00e4tigkeiten von der Organisation wie Bearbeitung des Posteingangs\/-ausgangs bis hin zu der Beantragung und Koordination von Eink\u00e4ufen \u00fcber unser Bestellsystem \u00fcbernehmen.<\/li><li>Das <b>Facility Management<\/b> inkl. der Hausverwaltung und -technik sowie die <b>Koordination anderer Dienstleiste<\/b>r administrieren und Kosten\u00fcbernahmen, Accountpflege und Buchungen erstellen.<\/li><li><b>Kunden, Besucher und Mitarbeiter<\/b> \u2013 pers\u00f6nlich und am Telefon qualifiziert betreuen.<\/li><li>Die Besprechungsr\u00e4ume sowie die <b>Unterst\u00fctzung der Kundenbewirtung koordinieren<\/b>.<\/li><li>Alle <b>administrativen und organisatorischen Assistenzaufgaben<\/b> \u00fcbernehmen, von der Begr\u00fc\u00dfung der Besucher, Ausstellung der Besucherausweise oder auch f\u00fcr die Begleitung von Personen zur Verf\u00fcgung stehen.<\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li>Idealerweise \u00fcber eine abgeschlossene Ausbildung im<b> kaufm\u00e4nnischen oder dienstleistungsorientierten Bereich<\/b> verf\u00fcgst oder alternativ <b>vergleichbare Berufserfahrung<\/b> hast.<\/li><li>Durch<b> sehr gute Kommunikation auf Deutsch<\/b> in Wort und Schrift (C1) \u00fcberzeugst und grundlegende Englischkenntnisse besitzt.<\/li><li><b>Einsatzbereit, flexibel und belastbar<\/b> bist und ein sicheres Auftreten dich auszeichnet.<\/li><li><b>Professionalit\u00e4t und Freundlichkeit<\/b> in Kombination mit ausgezeichneten kommunikativen F\u00e4higkeiten f\u00fcr dich selbstverst\u00e4ndlich ist.<\/li><li>Du <b>zuverl\u00e4ssig<\/b> bist und w\u00fcnschenswerterweise Erfahrung im Umgang mit Bestellsystemen mitbringst.<\/li><li>Eine <b>selbstst\u00e4ndige und gewissenhafte Arbeitsweise<\/b> verfolgst und gleichzeitig <b>teamf\u00e4hig<\/b> bist.<\/li><\/ul><p><\/p><p><b>Unsere Benefits<\/b><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li>Wir m\u00f6chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <b>unbefristeten Arbeitsvertrag<\/b> setzen.<\/li><li>Deine zus\u00e4tzliche finanzielle Absicherung durch eine <b>betriebliche Altersvorsorge<\/b> ist f\u00fcr uns selbstverst\u00e4ndlich.<\/li><li>Im Sinne des Klimaschutzes f\u00f6rdern wir die Nutzung des \u00d6PNV. Concentrix stellt dir deshalb eine <b>verg\u00fcnstigte Monatsfahrkarte\/ein verg\u00fcnstigtes Jobticket<\/b> zur Verf\u00fcgung.<\/li><li>Unsere Mitarbeiter-Events begleiten Dich \u00fcber das Jahr verteilt.<\/li><li>Eine Vielzahl an <b>Online-Shopping-Rabatten<\/b>, speziell f\u00fcr Concentrix Mitarbeiter lassen dich kr\u00e4ftig sparen.<\/li><li>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf <b>Du-und-Du<\/b> bei Concentrix herzlich begr\u00fc\u00dfen zu d\u00fcrfen.<\/li><\/ul><p><\/p><p><b>Du willst mit uns durchstarten?<\/b><\/p><p>Wir sind der f\u00fchrende globale Marktf\u00fchrer f\u00fcr Technologie und Dienstleistungen, der heute und in der Zukunft die besten Marken der Welt antreibt. Wir unterst\u00fctzen Unternehmen dabei, erfrischend einfach in der Zusammenarbeit, der Interaktion und der Transaktion zu werden. Dabei schaffen wir unvorstellbare Ergebnisse in allen wichtigen Branchen in \u00fcber 70 M\u00e4rkten.<\/p><p><\/p><p>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular und finde heraus, warum Concentrix f\u00fcr mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p><p><\/p><p><b>Du hast noch Fragen?<\/b><\/p><p>Bei Fragen steht dir Nicole H\u00f6vels unter nicole.hovels&#64;concentrix.com gerne zur Verf\u00fcgung.<\/p><p><\/p><p><b>Dein zuk\u00fcnftiger Arbeitsort:<\/b><\/p><p>Concentrix Management Holding B.V. &amp; Co. KG<\/p><p>Grenzstra\u00dfe 21, 06112 Halle (Saale)<\/p><p><\/p><p><i>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix:<\/i><\/p><p><i>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/i><\/p><p><i>Bewerbungen von Menschen mit Behinderung sind ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr Dich passenden Arbeitsplatz zu schaffen.<\/i><\/p><p><\/p><p>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.<\/p>\",\"ats_external_id\":\"R1723925\",\"location\":\"Halle (Saale), Saxony-Anhalt\",\"job_type\":\"full_time\",\"salary\":\"2409.29\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-05T16:05:15.206+08:00\",\"created_at\":\"2026-04-30T18:04:53.059+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODEzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Halle-Saale\/Receptionist--m-w-d--Halle---Saale_R1723925-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea94b925ff81e66bc\",\"descriptor\":\"Concentrix Management Holding B.V. & Co. KG\",\"reference_id\":\"YDE05\",\"organization_reference_id\":\"YDE05\"},\"location\":{\"city\":\"Halle (Saale)\",\"state\":\"Saxony-Anhalt\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"06112\",\"primary_location\":{\"id\":\"DE-HAL-GRENZ-Y0\",\"wid\":\"82d2bdbc827c107d6b2c05cba082311a\",\"descriptor\":\"DEU Halle\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"mira.berg@concentrix.com\"},\"first_name\":\"Berg, Mira\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"102575215\",\"wid\":\"da7d7d2449a21010325d2e73c1d20000\",\"descriptor\":\"Mira Berg (102575215)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1112\",\"descriptor\":\"Receptionist\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370891\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Halle-Saale\/Receptionist--m-w-d--Halle---Saale_R1723925-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Halle-Saale\/Receptionist--m-w-d--Halle---Saale_R1723925-1\/apply\",\"job_requisition_id\":\"R1723925\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea94b925ff81e66bc\",\"descriptor\":\"Concentrix Management Holding B.V. & Co. KG\",\"reference_id\":\"YDE05\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nicole.hovels@concentrix.com\"},\"first_name\":\"Nicole H\u00f6vels (101300040)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1723925\",\"wid\":\"34be6d6f62c21003b2c6502459b40000\",\"descriptor\":\"Receptionist (m\/w\/d) Halle \/ Saale\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1591\",\"campaign_id\":\"169\",\"campaign_title\":\"Expedia Spanish \",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service - Spanish\",\"street\":\"ALB Tirana - Rruga e Durresit at the intersection with Milan Shuflaj Street\",\"address\":\"ALB Tirana - Rruga e Durresit at the intersection with Milan Shuflaj Street\",\"city\":\"Tirana\",\"state\":\"Tirana County\",\"postal_code\":\"1001\",\"region\":\"Tirana\",\"country\":\"Albania\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1666076\",\"location\":\"Tirana, Tirana\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T18:05:40.357+02:00\",\"created_at\":\"2026-04-30T16:12:55.018+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk\/apply?\",\"head_count\":\"20\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"hospitality\",\"contract_type\":\"permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"584\",\"campaign_id\":\"32727\",\"campaign_title\":\"Advisor I, Transaction Processing R1726879\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Advisor- Specialized Accounts 2026\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Transaction Processing position performs off-line tasks in direct support of production associates. This position does not interface with customers directly.\",\"long_description\":\"<p><\/p><p>Dare to be #DifferentByDesign? Grab the opportunity to be part of a global organization where Experience is Everything. Enjoy a disruptive workplace as we provide endless learning opportunities, sustainable career development, and an employee centric environment.<\/p><p><\/p><p><u>Job Summary<\/u>: The Customer Care Expert, with the help of key support teams, will manage functions aimed to develop strategic growth opportunities for both our Clients and Business Owners. The incumbent will be responsible in implementing business processes which are aligned with committed standards and service level agreements. As a member of our team of delivery experts, he\/she will play a key role for all stakeholders as we continue to drive operational excellence and top of the line services.<\/p><p><\/p><p><u>Essential Duties and Responsibilities<\/u>:<\/p><ul><li>Utilize Different Communication Platforms to Engage &amp; Build Positive Relationships with Clients or Business Owners<\/li><li>Serve as a Knowledge-Source for Existing Processes and Contribute in the Development of New Business Strategies<\/li><li>Be a Champion in Addressing Customer Needs based on Assigned Responsibilities \u2013 i.e. Customer Service, Technical Support, Sales, and other Business-to-Business Functions<\/li><li>Perform Necessary Research and Analysis to Provide Proper Resolution and Ensure Quality of Services Rendered<\/li><li>Coordinate with Internal and External Departments to Maximize Available Resources and Convert each Client Interaction as Potential Growth Opportunities for the Business<\/li><li>Complete Other Related Functions Depending on Business Needs<\/li><\/ul><p><\/p><p><u>Minimum Hiring Qualifications<\/u>:<\/p><ul><li>At least One (1) Year of Related Working Experience (BPO Set-Up or Similar Industries)<\/li><li>Demonstrates Business Communication Skills (Verbal and Written English)<\/li><li>Excellent Customer Service Skills \u2013 Able to Engage in a Consultative Type of Conversation, Connect with Clients and\/or Business Owners in a Professional Manner<\/li><li>Basic Technical Knowledge is Required \u2013 Can Understand and Articulate Technical Concepts (Basic IT Technologies)<\/li><li>Industry Standard Certifications are Preferred but Not Required (Technical Positions)<\/li><li>Amenable to Work on Shifting Schedules and be Assigned in the Account Location<\/li><li>Intermediate to Advanced Proficiency with Microsoft Office Tools (Outlook, Excel, Word, etc.)<\/li><\/ul><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1726879\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T16:04:19.052+08:00\",\"created_at\":\"2026-04-30T12:07:11.082+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjcyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Technical-Advisor--Specialized-Accounts-2026_R1726879\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"melisa.bato@concentrix.com\"},\"first_name\":\"Bato, Melisa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100841101\",\"wid\":\"60219339f7a01064a14dfecc57282a1d\",\"descriptor\":\"Fredjay Rosas (100841101)\"},{\"id\":\"516677\",\"wid\":\"9f196ba80a870154209b36d507192f02\",\"descriptor\":\"Melisa Bato (516677)\"},{\"id\":\"216348\",\"wid\":\"9f196ba80a87014ba128530705195b8b\",\"descriptor\":\"Rosalie Bautista (216348)\"},{\"id\":\"102464965\",\"wid\":\"a1600f3e36da10313963254abf510000\",\"descriptor\":\"Hope Milky Cayao (102464965)\"},{\"id\":\"103507845\",\"wid\":\"70c00a26f3ca10122619f2e21ba40000\",\"descriptor\":\"Jheel Marri Panis (103507845)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0639\",\"descriptor\":\"Advisor I, Transaction Processing\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370597\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Technical-Advisor--Specialized-Accounts-2026_R1726879\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Technical-Advisor--Specialized-Accounts-2026_R1726879\/apply\",\"job_requisition_id\":\"R1726879\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"markanthony.delapena@concentrix.com\"},\"first_name\":\"Mark Dela Pena (101884901)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"},{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1726879\",\"wid\":\"82b3bbee8b9b10039e4c1aa169ae0000\",\"descriptor\":\"Technical Advisor- Specialized Accounts 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1984\",\"campaign_id\":\"124\",\"campaign_title\":\"GTM Campaign T\u00e9l\u00e9vente - Tunisia - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- T\u00e9l\u00e9vente - Tunisia - Fran\u00e7ais\",\"street\":\"\",\"address\":\"\",\"city\":\"Tunis\",\"state\":\"Tunis Governorate\",\"postal_code\":null,\"region\":\"Tunisia\",\"country\":\"Tunisia\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 40 heures par semaine.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"910044638\",\"location\":\"Tunis, Tunisia\",\"job_type\":\"full_time\",\"salary\":\"1000\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T12:00:25.282+02:00\",\"created_at\":\"2026-04-30T10:18:58.025+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1985\",\"campaign_id\":\"123\",\"campaign_title\":\"GTM Campaign Tunisia English\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- Service Client Anglais \",\"street\":\"TUN N\u00b012 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis\",\"address\":\"TUN N\u00b012 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis\",\"city\":\"Tunis\",\"state\":null,\"postal_code\":\"1053\",\"region\":\"Tunisie\",\"country\":\"Tunisia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2705856512\",\"location\":\"Tunis, Tunisie\",\"job_type\":\"full_time\",\"salary\":\"1000\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T01:59:06.414+02:00\",\"created_at\":\"2026-04-30T09:23:28.693+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"988\",\"campaign_id\":\"18107\",\"campaign_title\":\"Supervisor, Physical Security R1722677\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor de Seguridad F\u00edsica\",\"street\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\",\"address\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\",\"city\":\"Ciudad de Guatemala\",\"state\":\"Guatemala\",\"postal_code\":\"01013\",\"region\":null,\"country\":\"Guatemala\",\"short_description\":\"\",\"long_description\":\"<p><b><span>Resumen del rol:<\/span><\/b><\/p><p><span><span>Buscamos un profesional de seguridad altamente \u00e9tico y detallista para liderar las operaciones de seguridad f\u00edsica en nuestros sites. El candidato ideal ser\u00e1 responsable de garantizar un entorno seguro para nuestros colaboradores y activos, gestionando proveedores de seguridad, sistemas tecnol\u00f3gicos y procesos de auditor\u00eda con un enfoque de servicio al cliente.<\/span><\/span><\/p><p><\/p><div><p><b><span>Responsabilidades<\/span><span><span>\u00a0p<\/span><\/span><span>rincipales<\/span><span>:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><span><u>Gesti\u00f3n de Operaciones:<\/u><span><span>\u00a0<\/span>Supervisar y liderar al equipo de guardias de seguridad, asegurando el cumplimiento de consignas y est\u00e1ndares de desempe\u00f1o.<\/span><\/span><\/li><li><span><u>Sistemas de Seguridad Electr\u00f3nica:<\/u><span><span>\u00a0<\/span>Administrar y monitorear sistemas de CCTV y control de accesos (L<\/span><\/span><span>enel<\/span><span>,<span>\u00a0O<\/span><\/span><span>nguard<\/span><span>,<span>\u00a0H<\/span><\/span><span>ikvision).<\/span><\/li><li><span><u>Control de Identidades:<\/u><span><span>\u00a0<\/span>Gestionar el ciclo de vida de las tarjetas de acceso (altas, bajas y reposiciones) y bases de datos de usuarios.<\/span><\/span><\/li><li><span><u>Auditor\u00eda y Cumplimiento:<\/u><span><span>\u00a0<\/span>Ejecutar auditor\u00edas de seguridad peri\u00f3dicas y asegurar el cumplimiento de normas internacionales de seguridad f\u00edsica (por ej. ISO 27001, NFPA).<\/span><\/span><\/li><li><span><u>Administraci\u00f3n de Parqueos:<\/u><span><span>\u00a0<\/span>Supervisar la log\u00edstica del control de ingresos y seguridad en las \u00e1reas de estacionamiento.<\/span><\/span><\/li><li><span><u>Gesti\u00f3n de Crisis:<\/u><span><span>\u00a0<\/span>Liderar la toma de decisiones r\u00e1pida en situaciones de emergencia y actuar como mediador en la resoluci\u00f3n de conflictos.<\/span><\/span><\/li><li><span><u>Cultura de Servicio:<\/u><span><span>\u00a0<\/span>Mantener una comunicaci\u00f3n asertiva con l\u00edderes y colaboradores, garantizando que la seguridad sea un facilitador del negocio mediante la empat\u00eda y la atenci\u00f3n al cliente.<\/span><\/span><\/li><\/ul><\/div><div><p><\/p><p><b><span>Requisitos<\/span><span>:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><span><span>M\u00ednimo 5 a\u00f1os de experiencia comprobable en manejo de personal de seguridad y guardias.<\/span><\/span><\/li><li><span><span>Estudios a nivel T\u00e9cnico Universitario.<\/span><\/span><\/li><li><span><span>Dominio t\u00e9cnico de plataformas de CCTV y software de control de acceso.<\/span><\/span><\/li><li><span><span>Conocimiento s\u00f3lido en normativas internacionales de seguridad.<\/span><\/span><\/li><li><span><span>Alta inteligencia emocional, control de impulsos y \u00e9tica profesional firme.<\/span><\/span><\/li><\/ul><\/div><div><p><\/p><\/div><div><p><b>OJO - Descripci\u00f3n del nivel del cargo:<\/b><\/p><p><span><span>\u25cf Cargo profesional de nivel inicial en un rol de supervisi\u00f3n. Recibe asignaciones de trabajo predeterminadas sujetas a un nivel moderado de control y revisi\u00f3n.<\/span><\/span><\/p><p><span><span>\u25cf Dirige a los subordinados para completar las tareas siguiendo las directrices, procedimientos y pol\u00edticas establecidas. Trabaja en asuntos de alcance limitado.<\/span><\/span><\/p><p><span><span>\u25cf Recibe asignaciones en t\u00e9rminos orientados a tareas y supervisa a los subordinados para establecer prioridades y completar las tareas.<\/span><\/span><\/p><p><span><span>\u25cf Proporciona supervisi\u00f3n a un grupo de empleados, asignando tareas, revisando el trabajo con frecuencia y manteniendo los cronogramas.<\/span><\/span><\/p><p><span><span>\u25cf Reporta a un Gerente o Gerente Senior.<\/span><\/span><\/p><\/div>\",\"ats_external_id\":\"R1722677\",\"location\":\"Ciudad de Guatemala, Guatemala\",\"job_type\":\"full_time\",\"salary\":\"7750\",\"salary_type\":\"monthly\",\"salary_currency\":\"GTQ\",\"updated_at\":\"2026-05-06T06:07:36.297+08:00\",\"created_at\":\"2026-04-30T02:03:54.932+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODEwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Supervisor-de-Seguridad-Fsica_R1722677\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Physical Security\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"d209b849f157101ac0ba2d940e740000\",\"descriptor\":\"Concentrix Solutions Guatemala S.A.\",\"reference_id\":\"WGT02\",\"organization_reference_id\":\"WGT02\"},\"location\":{\"city\":\"Ciudad de Guatemala\",\"state\":\"Guatemala\",\"country\":{\"wid\":\"db3b4b80df0f4287b262e5564c10edfa\",\"iso2\":\"GT\",\"iso3\":\"GTM\",\"descriptor\":\"Guatemala\",\"iso_numeric\":\"320\"},\"postal_code\":\"01013\",\"primary_location\":{\"id\":\"GT-CIU-TETRA-01\",\"wid\":\"0ee2e7446272101d479e81f1efc60000\",\"descriptor\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"roxana.hidalgo@concentrix.com\"},\"first_name\":\"Hidalgo Noyola, Roxana Maria\"},\"categories\":[{\"descriptor\":\"CF Physical Security\"}],\"recruiters\":[{\"id\":\"102600383\",\"wid\":\"da7d7d2449a210103188170b19550000\",\"descriptor\":\"Roxana Hidalgo Noyola (102600383)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1169\",\"descriptor\":\"Supervisor, Physical Security\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371230\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Supervisor-de-Seguridad-Fsica_R1722677\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Ciudad-de-Guatemala---15-Avenida-18-49\/Supervisor-de-Seguridad-Fsica_R1722677\/apply\",\"job_requisition_id\":\"R1722677\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"d209b849f157101ac0ba2d940e740000\",\"descriptor\":\"Concentrix Solutions Guatemala S.A.\",\"reference_id\":\"WGT02\",\"custom_reference_id\":null,\"company_reference_id\":\"WGT02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"aaronalberto.ortiz@concentrix.com\"},\"first_name\":\"Aaron Alberto Ortiz Avila (103471221)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1722677\",\"wid\":\"d5ac6372512a10037d34c2608bfb0000\",\"descriptor\":\"Supervisor de Seguridad F\u00edsica\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"989\",\"campaign_id\":\"18105\",\"campaign_title\":\"Specialist, Sales Development R1725166\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Development - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p><\/p><p>Key Requirements:<\/p><ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul><p><\/p><p>Key responsibilities:<\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1725166\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"5242720\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-04-30T02:04:54.793+08:00\",\"created_at\":\"2026-04-30T02:03:53.492+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODEwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-Development---Bilingual_R1725166\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"Portuguese\",\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"103030738\",\"wid\":\"81e2248b9e64102a1f40902f7b130000\",\"descriptor\":\"Tatiana Castrillon Laverde (103030738)\"},{\"id\":\"103258376\",\"wid\":\"d1c44a3f102a1000c6919fd8a4ae0000\",\"descriptor\":\"Fabian Chala Imbachi (103258376)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"102600272\",\"wid\":\"da7d7d2449a21010318d883ac2c00002\",\"descriptor\":\"Kelly Sanchez (102600272)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"103262281\",\"wid\":\"960489194f421001ac6f0fee35970000\",\"descriptor\":\"Karen Saray Pi\u00f1a Aroca (103262281)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370593\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-Development---Bilingual_R1725166\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-Development---Bilingual_R1725166\/apply\",\"job_requisition_id\":\"R1725166\"}],\"organizations\":[{\"wid\":\"ad6658a0dd1910057c2a29e6135f0000\",\"descriptor\":\"9838 - Microsoft - S00013681\",\"reference_id\":\"S00013681\",\"custom_reference_id\":\"S00013681\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8e0a68a0a3d6100580c9e88acac00000\",\"descriptor\":\"W0ZJ31 Microsoft Premier Services Nal\",\"reference_id\":\"W0ZJ31\",\"custom_reference_id\":\"W0ZJ31\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"shafick.nucci@concentrix.com\"},\"first_name\":\"Shafick Nucci De las salas (103391493)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725166\",\"wid\":\"17b5b87f4d77100381debfc3bbe20000\",\"descriptor\":\"Specialist, Sales Development - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"990\",\"campaign_id\":\"18084\",\"campaign_title\":\"Software Engineer II (TCF) R1726572\",\"campaign_type\":\"job_application\",\"job_title\":\"Java Full Stack Developers\",\"street\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"address\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>ROLE<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>: Java &#43; Full stack developer (HTML,javascript,Angular)<br \/>DESIGNATION<span>\u00a0\u00a0\u00a0 <\/span>: Full stack developer<br \/>LOCATION<span>\u00a0\u00a0\u00a0 <\/span>: Hyd\/Chennai\/Bangalore<br \/>YEARS OF EXPERIENCE: 4 - 7 Years<br \/>QUALIFICATIONS<span>\u00a0\u00a0\u00a0 <\/span>: B.E | B Tech | MCA<br \/><br \/>We are seeking an experienced Full Stack Developer with a strong backend focus (60%) and frontend exposure (40%). The ideal candidate will have deep expertise in Java (17&#43;), Spring Boot 3.x, and modern SPA frameworks, along with strong client-server communication knowledge. The role demands excellent English communication skills, technical leadership, and hands-on development capabilities.<br \/><br \/>Key Responsibilities<br \/>Backend (Java)<br \/><br \/>Design and develop enterprise-grade applications using Java 17&#43;<br \/><br \/>Build and maintain RESTful and SOA-based services using Spring Boot 3.x \/ Spring Framework 6.x<br \/><br \/>Implement asynchronous messaging using JMS (ActiveMQ, IBM MQ, RabbitMQ, etc.)<br \/><br \/>Design and enhance SOA and Microservices architectures<br \/><br \/>Own and deliver complex modules end-to-end<br \/><br \/>Ensure high code quality through reviews, static analysis, and testing<br \/><br \/>Use Maven for build and dependency management<br \/><br \/>Leverage AI-assisted tools (e.g., GitHub Copilot) for development and refactoring<br \/><br \/>Mentor junior developers and provide technical leadership<br \/><br \/>Collaborate with QA, DevOps, Product, and Architecture teams<br \/><br \/>Required Technical Skills<br \/>Backend (Must Have)<br \/><br \/>5&#43; years of hands-on experience in Java (Java 17&#43;)<br \/><br \/>Strong experience with Spring Boot 3.x and Spring Framework 6.x<br \/><br \/>Hands-on experience with JMS-based messaging<br \/><br \/>Strong understanding of Service-Oriented Architecture (SOA)<br \/><br \/>Experience designing and consuming REST and SOAP services<br \/><br \/>Proficiency in Maven<br \/><br \/>Experience with code quality tools (SonarQube, PMD, Checkstyle)<br \/><br \/>Solid understanding of design patterns, SOLID principles, and clean architecture<br \/><br \/>Practical experience using AI-assisted development tools (GitHub Copilot)<br \/><br \/>Frontend \/ UI Skills<br \/>Must Have<br \/><br \/>Experience designing and consuming RESTful APIs<br \/><br \/>Strong expertise in Angular and JavaScript (ES6\/ES7)<br \/><br \/>Hands-on experience with TypeScript<br \/><br \/>Strong knowledge of HTML &amp; CSS, including custom CSS<br \/><br \/>Ability to:<br \/><br \/>Define component structures<br \/><br \/>Handle component communication<br \/><br \/>Implement list mapping and conditional rendering<br \/><br \/>Build composite components<br \/><br \/>Handle asynchronous API calls in components<br \/><br \/>Detect object\/state changes and update UI efficiently<br \/><br \/>Experience with Git\/GitHub<br \/><br \/>Nice to Have<br \/><br \/>Event-driven architectures (Kafka, RabbitMQ)<br \/><br \/>Spring Security, OAuth2, JWT<br \/><br \/>CI\/CD pipelines and DevOps tools<br \/><br \/>Experience with modern SPA frameworks (Angular\/React)<br \/><br \/>Soft Skills<br \/><br \/>Excellent English communication skills<br \/><br \/>Strong problem-solving and leadership abilities<br \/><br \/>Ability to work in a fast-paced, collaborative environment<\/p>\",\"ats_external_id\":\"R1726572\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-13T14:07:44.293+08:00\",\"created_at\":\"2026-04-29T22:06:13.395+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODA4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Java-Full-Stack-Developers_R1726572\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560029\",\"primary_location\":{\"id\":\"IN-BAN-DIVYA-01\",\"wid\":\"83cb63b9e8cc10062d9f607eee1a0000\",\"descriptor\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jeevaraj.jeevaraj@concentrix.com\"},\"first_name\":\"., Jeevaraj\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"101900034\",\"wid\":\"64cac172067b017b07017358e514efc6\",\"descriptor\":\"Nandu R (101900034)\"},{\"id\":\"103137448\",\"wid\":\"c91daea19c1c1014454030b12f380000\",\"descriptor\":\"Thanushree Hansraj (103137448)\"},{\"id\":\"103524045\",\"wid\":\"2bd43e3f068d10184f423abddeef0000\",\"descriptor\":\"Jeevaraj . (103524045)\"},{\"id\":\"102012320\",\"wid\":\"f81830f171380107b56fde29fe540000\",\"descriptor\":\"Anitha Ravisankar (102012320)\"},{\"id\":\"103354823\",\"wid\":\"22f8820a39fa101d7a8fb2aa54e80000\",\"descriptor\":\"Nivetha Anantharaj (103354823)\"},{\"id\":\"103267274\",\"wid\":\"03ebf0f8cfc910035ea211bfeeac0000\",\"descriptor\":\"Chitteti Rani (103267274)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0435\",\"descriptor\":\"Software Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372251\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Java-Full-Stack-Developers_R1726572\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Java-Full-Stack-Developers_R1726572\/apply\",\"job_requisition_id\":\"R1726572\"}],\"organizations\":[{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"a8114e762f111021c41db70828070000\",\"descriptor\":\"UPRR: Train Operations\",\"reference_id\":\"UPRR: Train Operations_20250204_IND\",\"custom_reference_id\":\"UPRR: Train Operations_20250204_IND\",\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"swami.talupula@concentrix.com\"},\"first_name\":\"Swami Talupula (102012271)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1726572\",\"wid\":\"17b5b87f4d7710036efba82c1e420000\",\"descriptor\":\"Java Full Stack Developers\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"991\",\"campaign_id\":\"18080\",\"campaign_title\":\"Specialist, Customer Acquisition R1726580\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist Customer Acquisition\",\"street\":\"EGY Cairo Maadi Location\",\"address\":\"EGY Cairo Maadi Location\",\"city\":null,\"state\":\"Cairo\",\"postal_code\":\"11728\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1726580\",\"location\":\"Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T22:07:11.363+08:00\",\"created_at\":\"2026-04-29T22:06:11.109+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODA4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo-Maadi-Location\/Specialist-Customer-Acquisition_R1726580-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"11728\",\"primary_location\":{\"id\":\"EG-CAI-MAADI-01\",\"wid\":\"e098d44b02b50190632fa5bc612034cd\",\"descriptor\":\"EGY Cairo Maadi Location\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370545\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo-Maadi-Location\/Specialist-Customer-Acquisition_R1726580-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo-Maadi-Location\/Specialist-Customer-Acquisition_R1726580-1\/apply\",\"job_requisition_id\":\"R1726580\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nour.fouadyassin@concentrix.com\"},\"first_name\":\"Nour Mohammed Fouad Yassin (101855358)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726580\",\"wid\":\"0df27cb9bbc710037199ab65e25e0000\",\"descriptor\":\"Specialist Customer Acquisition\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1626\",\"campaign_id\":\"443\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1725784\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (Italian-speaking) - On-site MS01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"Key Responsibilities\\nHandle customer inquiries via chat, email, and phone in a professional and timely manner\\nProvide support related to orders, deliveries, returns, refunds, and product information\\nEnsure all interactions follow company guidelines and maintain a high level of empathy and personalization\\nAccurately document all customer interactions using internal systems\\nWork with tools such as Zendesk and Hubtype to manage and resolve cases\\nMeet and maintain KPIs such as SLA, CSAT, and productivity targets\\nIdentify customer needs and suggest alternative products when appropriate\\nCollaborate with internal teams to resolve complex issues or escalations\\nRequirements\\nPrevious experience in customer service, preferably in fashion or retail\\nStrong communication skills in Italian and English (additional languages are a plus)\\nFamiliarity with customer service tools such as Zendesk and Hubtype is highly desirable\\nAbility to work in a fast paced environment and manage multiple tasks\\nStrong problem solving skills and attention to detail\\nCustomer oriented mindset with a focus on empathy and solution\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Fashion Support Consultant in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a\u00a0<b>Fashion Support Consultant<\/b> on our team, you will:\u00a0\u00a0<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands.\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Escalate potential service issues initially with Mentor.\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/p><p>- Are bilingual or proficient in Italian and advanced in\u00a0English<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u00a0<br \/>- Can\u00a0take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b><\/p><p>- Full-time 39 hours\/week\u00a0temporary contract: Monday to Friday from 9:00 to 18:00<br \/>- Salary 19 600 euros gross\/year &#43; up to 1,200 euros gross\/year in bonus \u00a0<br \/>- Great office location in Barcelona \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p><\/p><p>At\u00a0<b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><span>R1725784<\/span><\/p>\",\"ats_external_id\":\"R1725784\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T10:05:06.215+02:00\",\"created_at\":\"2026-04-29T18:05:44.714+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372523\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Italian-speaking----On-site-MS01_R1725784\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Italian-speaking----On-site-MS01_R1725784\/apply\",\"job_requisition_id\":\"R1725784\"}],\"organizations\":[{\"wid\":\"bcbf993a77a1101ee781f1088b3a0000\",\"descriptor\":\"19992 - Michael Kors - WHSBTSPAIN119\",\"reference_id\":\"WHSBTSPAIN119\",\"custom_reference_id\":\"WHSBTSPAIN119\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"3597a8640c3d101ef5472b12297d0000\",\"descriptor\":\"W0ZLUD P_Sbt_Spain_Michael Kors\",\"reference_id\":\"W0ZLUD\",\"custom_reference_id\":\"W0ZLUD\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sofia.davila@concentrix.com\"},\"first_name\":\"Sofia Davila Issa (102540775)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725784\",\"wid\":\"17b5b87f4d7710037b0947ab38240000\",\"descriptor\":\"Fashion Support Consultant (Italian-speaking) - On-site MS01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"992\",\"campaign_id\":\"18057\",\"campaign_title\":\"Network Engineer II (TCF) R1724640\",\"campaign_type\":\"job_application\",\"job_title\":\"Network Engineer II (TCF)\",\"street\":\"IND Bangalore - MTP C4, 3rd Flr\",\"address\":\"IND Bangalore - MTP C4, 3rd Flr\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560045\",\"region\":null,\"country\":\"India\",\"short_description\":\"IT DIGITAL\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nJOB SUMMARY \u2013 Paragraph\\n\\nResponsibilities \\n\u2022\\t((Add 4-5 key responsibilities))\\n\u2022\\t((List responsibilities in order of importance))\\n\u2022\\t((This list does not need to be exhaustive, focus on the main or important responsibilities))\\n\\nQualifications \\n\u2022\\t((List required professional experience))\\n\u2022\\t((Add 1-2 specific technical requirements for the job))\\n\u2022\\t((Avoid soft skills like \\\"excellent written and verbal communication skills\\\"))\\n\u2022\\t((Avoid requirements that can be learned in less than a week like \\\"ability to use Gmail\\\"))\\n\\nAdd the following paragraph on North American job postings only:\\nAt Concentrix, we provide customer experience solutions that may involve handling sensitive data.  As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.\",\"long_description\":\"<p><b>Key Responsibilty<\/b><\/p><ul><li>Provide 24x7 L3\/L2 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies\/VPNs<\/li><li>Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved<\/li><li>Conduct InfoSec activities and ID management of Voice devices on a daily, weekly, monthly and quarterly basis to ensure that all devices are complaint with zero deviations per the InfoSec calendar<\/li><li>Execute day-to-day network activities as part of Incident management and Change management processes to ensure end users requests are handled and addressed within the defined SLA\u2019s<\/li><li>Proactively evaluate new and emerging technologies and suggest ways to add value to the existing infrastructure<\/li><li>Author and deliver network related documentation<\/li><li>Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams<\/li><li>Complete all assigned, mandatory training within the timeframe provided<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/li><\/ul>\",\"ats_external_id\":\"R1724640\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1300000\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-08T18:05:35.097+08:00\",\"created_at\":\"2026-04-29T18:04:39.875+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODA1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---MTP-C4-3rd-Flr\/Network-Engineer-II--TCF-_R1724640\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Network\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560045\",\"primary_location\":{\"id\":\"IN-BAN-MANYA-06\",\"wid\":\"740544c0a47f01c47dc53d901f11bb67\",\"descriptor\":\"IND Bangalore - MTP C4, 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jyotisana.jyotisana@concentrix.com\"},\"first_name\":\"., Jyotisana\"},\"categories\":[{\"descriptor\":\"CF Global Network\"}],\"recruiters\":[{\"id\":\"103176827\",\"wid\":\"7bb4f45cf25d10261aef1fd116b30000\",\"descriptor\":\"Jyotisana . (103176827)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0457\",\"descriptor\":\"Network Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371634\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---MTP-C4-3rd-Flr\/Network-Engineer-II--TCF-_R1724640\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---MTP-C4-3rd-Flr\/Network-Engineer-II--TCF-_R1724640\/apply\",\"job_requisition_id\":\"R1724640\"}],\"organizations\":[{\"wid\":\"f6358e3b3d6d0132d85a4844fb183d4e\",\"descriptor\":\"IT - Network Support\",\"reference_id\":\"IT - Network Support_28062019_LOB_IND\",\"custom_reference_id\":\"IT - Network Support_28062019_LOB_IND\",\"company_reference_id\":null},{\"wid\":\"8f4c04bd6f45014ecca27c00721a210c\",\"descriptor\":\"(CORP) IT - NETWORK\",\"reference_id\":\"CORPITNETWORK\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f011e1eb9df9f1d113346\",\"descriptor\":\"SSS\",\"reference_id\":\"SSS\",\"custom_reference_id\":\"SSS\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKP\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nagaraju.kunapareddy@concentrix.com\"},\"first_name\":\"Nagaraju Kunapareddy (097165)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1724640\",\"wid\":\"0bce9554802010036696bd8256c80000\",\"descriptor\":\"Network Engineer II (TCF)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1986\",\"campaign_id\":\"122\",\"campaign_title\":\"Conseiller Client (H\/F) - Abidjan - Service Client - Bilingue(Fr\/En)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- Abidjan - Service Client - Bilingue (Fr\/En)\",\"street\":\"Plateau Indeni\u00e9, Immeuble Marina View\",\"address\":\"Plateau Indeni\u00e9, Immeuble Marina View\",\"city\":\"Abidjan\",\"state\":\"Abidjan\",\"postal_code\":null,\"region\":\"C\u00f4te d'Ivoire\",\"country\":\"C\u00f4te d'Ivoire\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Des cars mis &agrave; disposition<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3578336233\",\"location\":\"Abidjan, C\u00f4te d'Ivoire\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-16T01:59:06.407+02:00\",\"created_at\":\"2026-04-29T17:29:31.593+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"internship\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1987\",\"campaign_id\":\"121\",\"campaign_title\":\"Conseiller Client (H\/F) - T\u00e9l\u00e9vente - Abidjan - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- T\u00e9l\u00e9vente - Abidjan - Fran\u00e7ais\",\"street\":\"Plateau Indeni\u00e9, Immeuble Marina View\",\"address\":\"Plateau Indeni\u00e9, Immeuble Marina View\",\"city\":\"Abidjan\",\"state\":\"Abidjan\",\"postal_code\":null,\"region\":\"C\u00f4te d'Ivoire\",\"country\":\"C\u00f4te d'Ivoire\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Des cars mis &agrave; disposition<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1229590482\",\"location\":\"Abidjan, C\u00f4te d'Ivoire\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T01:59:06.401+02:00\",\"created_at\":\"2026-04-29T17:01:08.722+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1796\",\"campaign_id\":\"451\",\"campaign_title\":\"ByteDance GSS \/ English \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Non-voice (English-speaking) \u2013 Creative Media Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Customer Support in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support, you will:<\/p>\\n<ul>\\n<li>Efficiently handle incoming support inquiries (non-voice - via chat and\/or ticket) with accuracy<\/li>\\n<li>Follow standard operating procedures (SOPs) and escalate complex issues as needed<\/li>\\n<li>Investigate and collect information to provide to customer<\/li>\\n<li>Provide detailed and organised customer support and seek for initiatives to improve the overall customer experience<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have an advanced level of English (written and oral) (C1)<\/li>\\n<li>Understand of how social platforms function<\/li>\\n<li>Have proved computer skills and diligent worker<\/li>\\n<li>Have high attention to detail and problem-solving mindset<\/li>\\n<li>Have the ability to effectively communicate, both written and verbally<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"997266780\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T00:59:02.602+01:00\",\"created_at\":\"2026-04-29T16:37:18.451+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1797\",\"campaign_id\":\"450\",\"campaign_title\":\"ByteDance MPO \/ Spanish  \/ BM \/ Lisbon \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista t\u00e9cnico de producto en espa\u00f1ol - Publicidad digital\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Especialista t&eacute;cnico de producto en Lisboa, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Especialista t&eacute;cnico de producto, vas a:<\/p>\\n<ul>\\n<li>Desde el inicio, participar activamente en la b&uacute;squeda de iniciativas para mejorar el servicio y la experiencia global del usuario<\/li>\\n<li>Gestionar y resolver de principio a fin incidencias relacionadas con los productos publicitarios del cliente, a trav&eacute;s de email y chat<\/li>\\n<li>Liderar la resoluci&oacute;n de consultas colaborando con equipos internos de Product Operations e Ingenier&iacute;a para abordar todo tipo de cuestiones (generales, t&eacute;cnicas o de producto)<\/li>\\n<li>Contribuir a los indicadores de satisfacci&oacute;n del cliente, garantizando la calidad del servicio a lo largo del proceso y proporcionando actualizaciones peri&oacute;dicas<\/li>\\n<li>Asegurar el cumplimiento de los niveles de servicio en todos los canales y alcanzar altos niveles de productividad, impactando positivamente en los tiempos de resoluci&oacute;n<\/li>\\n<li>Colaborar con especialistas t&eacute;cnicos internos para formar a los anunciantes sobre las funcionalidades del producto y los problemas m&aacute;s comunes<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li><strong>Tienes un nivel alto de espa&ntilde;ol (C1), tanto escrito como oral<\/strong><\/li>\\n<li>Tienes un buen nivel de ingl&eacute;s (B2), tanto escrito como oral<\/li>\\n<li>Tienes un t&iacute;tulo en Marketing o en un campo relacionado<\/li>\\n<li><strong>Tienes experiencia en marketing digital<\/strong><\/li>\\n<li><strong>Tienes experiencia en gesti&oacute;n de campa&ntilde;as de pago (obligatorio)<\/strong><\/li>\\n<li>Tienes experiencia en contact center o en programas de servicio para empresas de tecnolog&iacute;a publicitaria<\/li>\\n<li>Eres capaz de trabajar tanto en equipo como de forma aut&oacute;noma<\/li>\\n<li>Est&aacute;s familiarizado\/a con el uso de redes sociales y tienes conocimientos b&aacute;sicos de publicidad digital<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Salario competitivo (fijo y bonificaciones adicionales)<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"1332747957\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:52:27.119+01:00\",\"created_at\":\"2026-04-29T16:26:54.435+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1798\",\"campaign_id\":\"449\",\"campaign_title\":\"ByteDance MPO \/ Spanish  \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Spanish-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Spanish (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1773535763\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T16:29:41.052+01:00\",\"created_at\":\"2026-04-29T16:14:28.333+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1799\",\"campaign_id\":\"444\",\"campaign_title\":\"ByteDance MPO \/ English  \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (English-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in English (C1)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong>(mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3910770891\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-07T15:29:10.533+01:00\",\"created_at\":\"2026-04-29T16:06:54.224+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1988\",\"campaign_id\":\"120\",\"campaign_title\":\"Conseiller Client (H\/F) - Abidjan - Service Client - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Abidjan - Service Client - Fran\u00e7ais\",\"street\":\"Plateau Indeni\u00e9, Immeuble Marina View\",\"address\":\"Plateau Indeni\u00e9, Immeuble Marina View\",\"city\":\"Abidjan\",\"state\":\"District Autonome d'Abidjan\",\"postal_code\":null,\"region\":\"C\u00f4te d'Ivoire\",\"country\":\"C\u00f4te d'Ivoire\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 40 heures par semaine.<\/p>\\n<p>o Des cars de transport mis &agrave; disposition<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au dimanche avec deux de repos rotatif sur une amplitude horaire entre 6h00 &agrave; 21h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1028326459\",\"location\":\"Abidjan, C\u00f4te d'Ivoire\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-16T01:59:06.394+02:00\",\"created_at\":\"2026-04-29T14:57:49.413+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1800\",\"campaign_id\":\"436\",\"campaign_title\":\"ByteDance Collections \/ Spanish \/ BM \/ Porto \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista en cobros en espa\u00f1ol \u2013 Redes sociales\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Especialista en cobros en Oporto, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente. Asimismo, tendr&aacute;s un papel activo en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua del servicio ofrecido a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Especialista en cobros, vas a:<\/p>\\n<ul>\\n<li>Contactar proactivamente con clientes con pagos pendientes a trav&eacute;s de llamadas o comunicaci&oacute;n escrita para fomentar el pago puntual<\/li>\\n<li>Gestionar el proceso de cobros (dunning), incluyendo cartas de cobro, recordatorios, notificaciones formales y escalaciones a direcci&oacute;n y equipos de ventas cuando sea necesario<\/li>\\n<li>Construir y mantener relaciones s&oacute;lidas con los clientes para reducir disputas y asegurar pagos futuros a tiempo<\/li>\\n<li>Investigar y resolver disputas de pago colaborando con equipos internos (ventas, atenci&oacute;n al cliente, legal)<\/li>\\n<li>Mantener registros precisos de los contactos con clientes y la informaci&oacute;n de facturaci&oacute;n<\/li>\\n<li>Garantizar procesos de cobro eficientes para reducir el riesgo de cr&eacute;dito y minimizar p&eacute;rdidas<strong> <\/strong><\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel fluido de espa&ntilde;ol (C2, escrito y oral) y un buen dominio del ingl&eacute;s para la comunicaci&oacute;n interna<\/li>\\n<li>Tienes al menos 2 a&ntilde;os de experiencia en cobranzas para Key Accounts y agencias en el sector digital (obligatorio)<\/li>\\n<li>Posees s&oacute;lidas habilidades de resoluci&oacute;n de problemas y eres eficaz identificando y solucionando incidencias<\/li>\\n<li>Eres emp&aacute;tico\/a, resiliente y orientado\/a al cliente, demostrando paciencia y profesionalidad<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Oporto, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"3483690394\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T16:04:07.095+01:00\",\"created_at\":\"2026-04-29T14:41:48.124+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1801\",\"campaign_id\":\"435\",\"campaign_title\":\"ByteDance Collections \/ Spanish \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Payment Collections Specialist (Spanish-speaking) \u2013 Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Payment Collections Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Payment Collections Specialist, you will:<\/p>\\n<ul>\\n<li>Proactively reach out to customers with overdue balances via voice or written communication to encourage timely payments.<\/li>\\n<li>Manage the dunning process, including collection letters, reminders, formal notices, and escalation to senior management and sales when necessary.<\/li>\\n<li>Build and maintain strong customer relationships to reduce disputes and ensure future payments are timely.<\/li>\\n<li>Investigate and resolve payment disputes by collaborating with internal stakeholders (sales, customer service, legal).<\/li>\\n<li>Maintain accurate records of customer contacts and billing information.<\/li>\\n<li>Ensure efficient collection processes to reduce credit risk and minimize profit loss.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Spanish (written and spoken at C2 level) and have a strong command of English for internal communication.<\/li>\\n<li>Have at least 2 years of experience in Collections&nbsp;for&nbsp;Key Accounts &amp; Agencies in the Digital Industry (mandatory)<\/li>\\n<li>Have strong problem-solving abilities&nbsp;&ndash; are efficient in identifying and resolving customer issues<\/li>\\n<li>Are empathetic, resilient, and customer-centric &ndash; make proof of patience and professionalism<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1403517345\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T08:30:58.341+01:00\",\"created_at\":\"2026-04-29T14:29:26.726+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1802\",\"campaign_id\":\"434\",\"campaign_title\":\"Booking \/ Portuguese \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (European Portuguese-speaking) - Online Booking Services\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer inquiries across multiple channels (e.g., email, chat, phone), ensuring accurate and timely updates in CRM systems with all relevant details.<\/li>\\n<li>Build strong relationships with customers by addressing their questions and resolving issues professionally, promptly, and with empathy.<\/li>\\n<li>Enhance customer loyalty and satisfaction by providing effective solutions and ensuring a seamless experience throughout every interaction.<\/li>\\n<li>Maintain a friendly, professional, and approachable tone in all communications, fostering trust and positive engagement.<\/li>\\n<li>Collaborate closely with team members and management to optimize workflows and deliver a superior customer experience.<\/li>\\n<li>Identify common customer challenges, provide actionable feedback on recurring issues, and proactively suggest areas for improvement in processes or policies.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in European Portuguese (written and spoken) and have a strong command of English for internal communication.<\/li>\\n<li>Have experience in customer service, preferably in the travel or online booking industry.<\/li>\\n<li>Are passionate about travel and hospitality, with an understanding of the needs and expectations of travelers.<\/li>\\n<li>Are skilled at interpreting and applying company policies, procedures, and service guidelines to assist customers effectively.<\/li>\\n<li>Can work independently, make sound decisions, and document customer interactions accurately and efficiently.<\/li>\\n<li>Possess excellent problem-solving skills and can deliver personalized solutions to meet customer needs and resolve issues.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"665252424\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T00:59:02.394+01:00\",\"created_at\":\"2026-04-29T14:19:19.032+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1627\",\"campaign_id\":\"441\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1726566\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Sales Representative (Swedish-speaking) - On site - High Tech HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"CSSR\",\"long_description\":\"<p><strong>Experience the power of a game-changing career&nbsp;<\/strong><\/p>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Customer Service Sales Representative in Barcelona&nbsp;(On-site),<\/strong>&nbsp;you will be part of our team of game-changers who are powering the brands of the future in tech.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong><\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Sales Representative<\/strong>&nbsp;in our team, you will:&nbsp;<\/p>\\n<p>- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests&nbsp;<\/p>\\n<p>- Handle outbound calls when necessary to solve issues with customers and different internal business units&nbsp;<\/p>\\n<p>- Quote creation and follow up with cross selling \/ up selling and a proactive and service attitude&nbsp;<\/p>\\n<p>- Ensure personal knowledge of the Store portfolio and Post sales process&acute;s are maintained&nbsp;<\/p>\\n<p>- Initiate &amp; manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong><\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<p>- Have a proficient or bilingual level of Swedish and are advanced in English&nbsp;<\/p>\\n<p>- Have, minimum, 1-year relevant experience&nbsp;<\/p>\\n<p>- Have strong communication, customer facing and customer care skills&nbsp;<\/p>\\n<p>- Have knowledge of sales techniques (up-\/cross-selling, objection handling, etc)&nbsp;<\/p>\\n<p>- Are achievement and target oriented, customer driven and motivated to work in sales&nbsp;<\/p>\\n<p>- Have IT knowledge and technical understanding&nbsp;<\/p>\\n<p>- Have real capability to listen to customers<\/p>\\n<p>- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong><\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your&nbsp;<strong>unique lifestyle:<\/strong>&nbsp;<\/p>\\n<p>- Full time 39 hours\/week permanent contract: Monday to Friday, from 09.00 to 18.00&nbsp;<\/p>\\n<p>- Base salary of 20 000&nbsp;euros per annum + up to 2000 euros in bonus per annum&nbsp;<\/p>\\n<p>- Great office location in Barcelona<\/p>\\n<p>- Friends hunting (referral) bonus&nbsp;<\/p>\\n<p>- Full paid training about the company and the project you will be working on&nbsp;<\/p>\\n<p>- Career development program and specialized courses&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>At&nbsp;Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.&nbsp;<\/em><br \/>R1726566<\/p>\",\"ats_external_id\":\"R1726566\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-07T08:47:13.425+02:00\",\"created_at\":\"2026-04-29T14:05:57.303+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Swedish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370675\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Sales-Representative--Swedish-speaking----On-site---High-Tech-HS03_R1726566\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Sales-Representative--Swedish-speaking----On-site---High-Tech-HS03_R1726566\/apply\",\"job_requisition_id\":\"R1726566\"}],\"organizations\":[{\"wid\":\"fcee39038ba6102abde4cc3427420000\",\"descriptor\":\"25656 - HPINC - 980008825\",\"reference_id\":\"980008825\",\"custom_reference_id\":\"980008825\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"d9dbf78d463b102b04d78aaddf450000\",\"descriptor\":\"W0ZZW6 Hpi Emea Store Post Sales\",\"reference_id\":\"W0ZZW6\",\"custom_reference_id\":\"W0ZZW6\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"annarita.iannuzzi@concentrix.com\"},\"first_name\":\"Annarita Iannuzzi (102541677)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726566\",\"wid\":\"da655d07b69410036ddcb59f84cb0000\",\"descriptor\":\"Customer Service Sales Representative (Swedish-speaking) - On site - High Tech HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1803\",\"campaign_id\":\"432\",\"campaign_title\":\"Audi \/ Spanish \/ BM \/ Braga \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Asistente de atenci\u00f3n al cliente en espa\u00f1ol - Para Audi\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente para Audi en Braga, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Responder a las consultas de los clientes a trav&eacute;s de tel&eacute;fono, chat y correo electr&oacute;nico, representando a una reconocida marca automotriz europea con profesionalidad y entusiasmo. Mantener una documentaci&oacute;n clara y precisa de las interacciones, resoluciones y seguimientos en el sistema CRM<\/li>\\n<li>Colaborar con compa&ntilde;eros para mejorar la experiencia global del cliente<\/li>\\n<li>Mantenerte actualizado\/a sobre las &uacute;ltimas ofertas, pol&iacute;ticas y servicios para proporcionar informaci&oacute;n precisa y oportuna<\/li>\\n<li>Mostrar cercan&iacute;a y entusiasmo en cada interacci&oacute;n con el cliente<\/li>\\n<li>Utilizar tus conocimientos de automoci&oacute;n y productos digitales para diagnosticar y resolver incidencias de manera eficaz<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de espa&ntilde;ol (C1, escrito y oral) y un buen nivel de ingl&eacute;s (B2)<\/li>\\n<li>Tienes al menos 1 a&ntilde;o de experiencia en call center o atenci&oacute;n al cliente, preferiblemente en el sector automotriz<\/li>\\n<li>Te apasiona el mundo del autom&oacute;vil y tienes afinidad con la tecnolog&iacute;a digital<\/li>\\n<li>Tienes gran atenci&oacute;n al detalle y buenas habilidades organizativas<\/li>\\n<li>Posees excelentes habilidades de resoluci&oacute;n de problemas y una mentalidad creativa orientada a soluciones<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Trabajar para una marca reconocida en la industria automotriz, conocida por su compromiso con la calidad, la innovaci&oacute;n y la satisfacci&oacute;n del cliente<\/li>\\n<li>Salario competitivo y bonus por rendimiento<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Braga, Portugal<\/li>\\n<li>Oportunidades de bonus por recomendaci&oacute;n (Bring-a-Friend)<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"3302083711\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:52:27.077+01:00\",\"created_at\":\"2026-04-29T12:44:06.852+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1804\",\"campaign_id\":\"431\",\"campaign_title\":\"Audi \/ Spanish \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Spanish-speaking) - For Audi \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Audi in Braga, Portugal&nbsp;(On-Site),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li>\\n<li>Collaborate with colleagues to enhance the overall customer experience.<\/li>\\n<li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li>\\n<li>Exhibit warmth and enthusiasm in every customer interaction<\/li>\\n<li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of Spanish (C1 written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are strong attention to detail and organizational skills.<\/li>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1490210884\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:52:26.135+01:00\",\"created_at\":\"2026-04-29T12:32:08.833+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1699\",\"campaign_id\":\"900\",\"campaign_title\":\"GTM \/ DE \/ BER \/ Other \/ Crunchyroll \/ Italian-German-English\",\"campaign_type\":\"job_application\",\"job_title\":\"Italian - German - English Customer Service Agent (m\/f\/d) Chat Support\",\"street\":\"Andreasstra\u00dfe 10\",\"address\":\"Andreasstra\u00dfe 10\",\"city\":\"Berlin\",\"state\":null,\"postal_code\":\"10243\",\"region\":\"Berlin\",\"country\":\"Germany\",\"short_description\":\"Apply for this job opportunity!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Are you looking for a job that suits you and your life?<\/strong> Then this job is just right for you.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In this position as an <strong>Italian-German-English speaking Customer Service Representative (m\/f\/d)<\/strong> you will be the first point of contact for various customer enquiries by E-Mail and chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><br \/><strong>With the following conditions: <\/strong><\/p>\\n<p>Start at the next possible date | full time | at our location in Berlin - Andreasstra&szlig;e 10 | Monday - Sunday from 8.00 a.m. &ndash; 6.00 p.m. | Support languages: <strong>Italian (C1), German (B2-C1) and English (B2)<\/strong> | <strong>&euro;2600 gross\/month<\/strong>&nbsp;| temporary contract<\/p>\\n<p><br \/><strong>Does that fit in with your everyday life?<\/strong> Perfect! Then it's our turn &ndash; read on and let us impress you, just as we impress our employees day after day. We&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo;, and &ldquo;Best Company Culture&rdquo;, year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What you will do in this role<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">As a <strong>Customer Service Representative (m\/f\/d)<\/strong>&nbsp;in our team you will:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Receive requests via <strong>e-mail and chat.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Support the customer with inquiries regarding their account, subscriptions, billing and all kinds of products and services.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Provide <strong>assistance<\/strong> in the event of technical issues and malfunctions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Work with other departments to <strong>solve any issues that are raised<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\"><strong>Guarantee the clients standards<\/strong> with competent service and conscientious documentation.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Your qualifications<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix is a great match if you:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are fluently in <strong>word and speech in Italian <\/strong>(minimum C1) and have <strong>very good command of German <\/strong>as well as <strong>English<\/strong> (at least B2 level).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Have suitable professional experience in <strong>customer service<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Have good computer and technical skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have <strong>excellent communication, interpersonal, and customer service skills.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>Ideally you already have:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\">Knowledge in the <strong>Anime and Manga<\/strong> scene.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t meet every requirement? No worries. <\/strong>We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What&rsquo;s in it for you<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>You will receive a fixed monthly salary, which is supplemented by an attractive bonus. You can expect<strong>&nbsp;&euro;2600 gross\/month<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Join us full-time (from 40 hours\/week).<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>You will start with an in-depth <strong>(full-time) training<\/strong> programme run by certified trainers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>In addition, you will receive regular <strong>coaching, fresh-ups and development training<\/strong>, which will also be of benefit to your personal development.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>A variety of online shopping discounts<\/strong>, especially for Concentrix employees, allow you to save big.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Stay fit &ndash; take advantage of our range of sports offers with a <strong>supported membership at Wellhub and selected gyms<\/strong>.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Your professional and personal development is our priority &ndash; <strong>we therefore provide free access to LinkedIn Learning<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>We <strong>highly value internal career opportunities<\/strong>, even worldwide.<\/p>\\n<\/li>\\n<li>You can expect an open and motivated team that is eager to welcome you to Concentrix.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Want to get started with us?<\/h4>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. <strong>Apply today<\/strong> and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><span data-teams=\\\"true\\\"><strong>Do you have any questions?<\/strong><br \/>Our virtual assistant &ldquo;Dot&rdquo; is available around the clock and happy to help you via WhatsApp at 01525 7294145 or via Facebook Messenger.<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your future place of work<\/strong><br \/>Concentrix Global Services Gmbh&nbsp; <br \/>Andreasstra&szlig;e 10, 10243 Berlin<\/p>\\n<div>\\n<p>Internal job ID: <span data-teams=\\\"true\\\">R1726550<\/span><\/p>\\n<\/div>\\n<h4>Concentrix is an equal opportunity employer<\/h4>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><em>Diversity and equal opportunities are core values at Concentrix. We therefore actively encourage applications from people with disabilities. Severely disabled people and people of equal status are given preference if they are equally qualified. We offer individual support to provide the ideal position for you.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<h4>Eligibility to work<\/h4>\\n<p>In accordance with <strong>German <\/strong>law, only applicants who are legally authorized to work in <strong>Germany <\/strong>will be considered for this position. &nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"1513433851\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"2600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-16T01:59:07.116+02:00\",\"created_at\":\"2026-04-29T12:18:11.784+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MDA?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1989\",\"campaign_id\":\"119\",\"campaign_title\":\"Conseiller client (F\/H) - Toamasina -  Fran\u00e7ais\/Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Toamasina - Fran\u00e7ais\/Anglais\",\"street\":\"Tamatave - RN2 ter Betainomby\",\"address\":\"Tamatave - RN2 ter Betainomby\",\"city\":\"Toamasina\",\"state\":\"Toamasina\",\"postal_code\":\"101\",\"region\":\"Atsinanana\",\"country\":\"Madagascar\",\"short_description\":\"Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>\\n<p>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<\/li>\\n<li>\\n<p>G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<\/li>\\n<li>\\n<p>&Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<\/li>\\n<li>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un contrat CDI de 40 heures par semaine.<\/p>\\n<\/li>\\n<li>\\n<p>Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<\/li>\\n<li>\\n<p>Une mutuelle sant&eacute; compl&eacute;mentaire &agrave; partir de votre 6&egrave;me mois d'int&eacute;gration<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Conditions de travail optimales :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un repas complet &agrave; la cantine pour tous les jours de pr&eacute;sence<\/p>\\n<\/li>\\n<li>\\n<p>Un transport assur&eacute; par l'entreprise<\/p>\\n<\/li>\\n<li>\\n<p>Une assurance compl&eacute;mentaire famille<\/p>\\n<\/li>\\n<li>\\n<p>Une formation initiale et continue<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail valorisant la qualit&eacute; de vie au travail<\/p>\\n<\/li>\\n<li>\\n<p>Des perspectives d&rsquo;&eacute;volution professionnelle<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil recherch&eacute;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l'anglais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/p>\\n<\/li>\\n<li>\\n<p>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Une disponibilit&eacute; du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique (15 minutes) : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p><strong>En pr&eacute;sentiel :<\/strong><\/p>\\n<p>2. Entretien avec un membre de l'&eacute;quipe recrutement<\/p>\\n<p>3. Test de langues (45 minutes) : &eacute;valuation de vos comp&eacute;tences linguistiques.<\/p>\\n<p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent !<\/p>\",\"ats_external_id\":\"1612922202\",\"location\":\"Toamasina, Atsinanana\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T08:42:31.708+02:00\",\"created_at\":\"2026-04-29T11:59:57.149+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1990\",\"campaign_id\":\"116\",\"campaign_title\":\"Conseiller client (F\/H) - Toamasina -  Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Toamasina - Fran\u00e7ais\",\"street\":\"Tamatave - RN2 ter Betainomby\",\"address\":\"Tamatave - RN2 ter Betainomby\",\"city\":\"Toamasina\",\"state\":\"Toamasina\",\"postal_code\":\"101\",\"region\":\"Atsinanana\",\"country\":\"Madagascar\",\"short_description\":\"Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>\\n<p>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<\/li>\\n<li>\\n<p>G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<\/li>\\n<li>\\n<p>&Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<\/li>\\n<li>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un contrat CDI de 40 heures par semaine.<\/p>\\n<\/li>\\n<li>\\n<p>Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<\/li>\\n<li>\\n<p>Une mutuelle sant&eacute; compl&eacute;mentaire &agrave; partir de votre 6&egrave;me mois d'int&eacute;gration<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Conditions de travail optimales :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un repas complet &agrave; la cantine pour tous les jours de pr&eacute;sence<\/p>\\n<\/li>\\n<li>\\n<p>Un transport assur&eacute; par l'entreprise<\/p>\\n<\/li>\\n<li>\\n<p>Une assurance compl&eacute;mentaire famille<\/p>\\n<\/li>\\n<li>\\n<p>Une formation initiale et continue<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail valorisant la qualit&eacute; de vie au travail<\/p>\\n<\/li>\\n<li>\\n<p>Des perspectives d&rsquo;&eacute;volution professionnelle<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil recherch&eacute;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/p>\\n<\/li>\\n<li>\\n<p>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Une disponibilit&eacute; du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique (15 minutes) : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p><strong>En pr&eacute;sentiel :<\/strong><\/p>\\n<p>2. Entretien avec un membre de l'&eacute;quipe recrutement<\/p>\\n<p>3. Test de fran&ccedil;ais (45 minutes) : &eacute;valuation de vos comp&eacute;tences linguistiques.<\/p>\\n<p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent !<\/p>\",\"ats_external_id\":\"143558736\",\"location\":\"Toamasina, Atsinanana\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T08:42:54.987+02:00\",\"created_at\":\"2026-04-29T11:55:12.962+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTY?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1991\",\"campaign_id\":\"115\",\"campaign_title\":\"Conseiller client (F\/H) - Toamasina -  Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Toamasina - Anglais\",\"street\":\"Tamatave - RN2 ter Betainomby\",\"address\":\"Tamatave - RN2 ter Betainomby\",\"city\":\"Toamasina\",\"state\":\"Toamasina\",\"postal_code\":\"101\",\"region\":\"Atsinanana\",\"country\":\"Madagascar\",\"short_description\":\"Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>\\n<p>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<\/li>\\n<li>\\n<p>G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<\/li>\\n<li>\\n<p>&Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<\/li>\\n<li>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un contrat CDI de 40 heures par semaine.<\/p>\\n<\/li>\\n<li>\\n<p>Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<\/li>\\n<li>\\n<p>Une mutuelle sant&eacute; compl&eacute;mentaire &agrave; partir de votre 6&egrave;me mois d'int&eacute;gration<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Conditions de travail optimales :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un repas complet &agrave; la cantine pour tous les jours de pr&eacute;sence<\/p>\\n<\/li>\\n<li>\\n<p>Un transport assur&eacute; par l'entreprise<\/p>\\n<\/li>\\n<li>\\n<p>Une assurance compl&eacute;mentaire famille<\/p>\\n<\/li>\\n<li>\\n<p>Une formation initiale et continue<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail valorisant la qualit&eacute; de vie au travail<\/p>\\n<\/li>\\n<li>\\n<p>Des perspectives d&rsquo;&eacute;volution professionnelle<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil recherch&eacute;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement l'anglais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/p>\\n<\/li>\\n<li>\\n<p>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Une disponibilit&eacute; du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique (15 minutes) : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p><strong>En pr&eacute;sentiel :<\/strong><\/p>\\n<p>2. Entretien avec un membre de l'&eacute;quipe recrutement<\/p>\\n<p>3. Test d'anglais (45 minutes) : &eacute;valuation de vos comp&eacute;tences linguistiques.<\/p>\\n<p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent !<\/p>\",\"ats_external_id\":\"2492306539\",\"location\":\"Toamasina, Atsinanana\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T08:43:24.633+02:00\",\"created_at\":\"2026-04-29T11:49:56.159+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1992\",\"campaign_id\":\"114\",\"campaign_title\":\"Conseiller client (F\/H) - Antananarivo -  Fran\u00e7ais\/Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Antananarivo -  Fran\u00e7ais\/Anglais\",\"street\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"address\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"city\":\"Antananarivo\",\"state\":\"Antananarivo\",\"postal_code\":\"101\",\"region\":\"Analamanga\",\"country\":\"Madagascar\",\"short_description\":\"Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>\\n<p>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<\/li>\\n<li>\\n<p>G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<\/li>\\n<li>\\n<p>&Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<\/li>\\n<li>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un contrat CDI de 40 heures par semaine.<\/p>\\n<\/li>\\n<li>\\n<p>Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<\/li>\\n<li>\\n<p>Une mutuelle sant&eacute; compl&eacute;mentaire &agrave; partir de votre 6&egrave;me mois d'int&eacute;gration<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Conditions de travail optimales :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un repas complet &agrave; la cantine pour tous les jours de pr&eacute;sence<\/p>\\n<\/li>\\n<li>\\n<p>Un transport du retour assur&eacute; par l'entreprise<\/p>\\n<\/li>\\n<li>\\n<p>Une assurance compl&eacute;mentaire famille<\/p>\\n<\/li>\\n<li>\\n<p>Une formation initiale et continue<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail valorisant la qualit&eacute; de vie au travail<\/p>\\n<\/li>\\n<li>\\n<p>Des perspectives d&rsquo;&eacute;volution professionnelle<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil recherch&eacute;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l'anglais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/p>\\n<\/li>\\n<li>\\n<p>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Une disponibilit&eacute; du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique (15 minutes) : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p><strong>En pr&eacute;sentiel :<\/strong><\/p>\\n<p>2. Entretien avec un membre de l'&eacute;quipe recrutement<\/p>\\n<p>3. Test de langue (90 minutes) : &eacute;valuation de vos comp&eacute;tences linguistiques.<\/p>\\n<p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent !<\/p>\",\"ats_external_id\":\"3767312258\",\"location\":\"Antananarivo, Analamanga\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T08:44:08.605+02:00\",\"created_at\":\"2026-04-29T11:46:56.828+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1993\",\"campaign_id\":\"113\",\"campaign_title\":\"Conseiller client (F\/H) - Antananarivo -  Allemand\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Antananarivo -  Allemand\",\"street\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"address\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"city\":\"Antananarivo\",\"state\":\"Antananarivo\",\"postal_code\":\"101\",\"region\":\"Analamanga\",\"country\":\"Madagascar\",\"short_description\":\"Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>\\n<p>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<\/li>\\n<li>\\n<p>G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<\/li>\\n<li>\\n<p>&Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<\/li>\\n<li>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un contrat CDI de 40 heures par semaine.<\/p>\\n<\/li>\\n<li>\\n<p>Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<\/li>\\n<li>\\n<p>Une mutuelle sant&eacute; compl&eacute;mentaire &agrave; partir de votre 6&egrave;me mois d'int&eacute;gration<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Conditions de travail optimales :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un repas complet &agrave; la cantine pour tous les jours de pr&eacute;sence<\/p>\\n<\/li>\\n<li>\\n<p>Un transport du retour assur&eacute; par l'entreprise<\/p>\\n<\/li>\\n<li>\\n<p>Une assurance compl&eacute;mentaire famille<\/p>\\n<\/li>\\n<li>\\n<p>Une formation initiale et continue<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail valorisant la qualit&eacute; de vie au travail<\/p>\\n<\/li>\\n<li>\\n<p>Des perspectives d&rsquo;&eacute;volution professionnelle<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil recherch&eacute;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement l'allemand, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/p>\\n<\/li>\\n<li>\\n<p>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Une disponibilit&eacute; du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique (15 minutes) : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p><strong>En pr&eacute;sentiel :<\/strong><\/p>\\n<p>2. Entretien avec un membre de l'&eacute;quipe recrutement<\/p>\\n<p>3. Test d'allemand (45 minutes) : &eacute;valuation de vos comp&eacute;tences linguistiques.<\/p>\\n<p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent !<\/p>\",\"ats_external_id\":\"2012916316\",\"location\":\"Antananarivo, Analamanga\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T08:44:25.144+02:00\",\"created_at\":\"2026-04-29T11:39:28.898+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1700\",\"campaign_id\":\"899\",\"campaign_title\":\"GTM \/ DE \/ W@H \/ Miele Pro\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) B2B f\u00fcr einen Premium-Hausger\u00e4tehersteller \u2013 100% Homeoffice\",\"street\":\"An den Loddenb\u00fcschen 95\",\"address\":\"An den Loddenb\u00fcschen 95\",\"city\":\"M\u00fcnster\",\"state\":null,\"postal_code\":\"48155\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt im Homeoffice! Deutsch-Franz\u00f6sischer Support!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Deutsch-Franz&ouml;sisch-sprachiger Kundenberater (m\/w\/d) f&uuml;r einen Premium-Hausger&auml;tehersteller <\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder per Chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><br \/>Start ab sofort | Vollzeit | 100% Homeoffice | Montag bis Freitag, 08:00 bis 16:30 Uhr | Supportsprachen: Deutsch (C2) und Franz&ouml;sisch (C1) |Inbound | bis zu 15,90&euro; brutto\/Stunde* | unbefristet<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Als&nbsp;<strong>Kundenberater (m\/w\/d) <\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Gesch&auml;ftskundenanfragen und Bestellungen von Endkunden<\/strong> im Rahmen des Online-Shops unseres Auftraggebers entgegennehmen und bearbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Zum Gro&szlig;teil schriftlich<\/strong>, aber auch telefonisch <strong>mit unseren Gesch&auml;ftskunden aus der Schweiz kommunizieren<\/strong>, um deren Anliegen kompetent zu l&ouml;sen und f&uuml;r ein exzellentes Kundenerlebnis sorgen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Reklamationen, Fragen zum Versand, Ersatzlieferungen und Terminierungen <\/strong>zuverl&auml;ssig und serviceorientiert abwickeln.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Passende Angebote gekonnt platzieren<\/strong>, durch die du nicht nur Bestellungen generierst, sondern echte Bed&uuml;rfnisse der Kunden erf&uuml;llst.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Anfragen bei Bedarf <strong>an die zust&auml;ndigen Fachabteilungen weiterleiten <\/strong>und deren Bearbeitung nachverfolgen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Gutschriften erstellen und die Kommunikation pr&auml;zise in der <strong>Kundendatenbank dokumentieren.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<h4>&nbsp;<\/h4>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutsch- und gute Franz&ouml;sischkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Gesch&auml;ftskunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Auch in der <strong>Kommunikation mit dem Auftraggeber<\/strong> souver&auml;n und sicher auftritts.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Eine <strong>hohe Auffassungsgabe<\/strong> mitbringst und dich sicher f&uuml;hlst, parallel mit verschiedenen IT-Systemen und Tools zu arbeiten.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wohnhaft in\u202f<strong>Deutschland<\/strong>\u202fbist. Bewerber aus Sachsen, Hessen und Hamburg k&ouml;nnen leider nicht ber&uuml;cksichtigt werden.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die\u202f<strong>Anforderungen an einen Remote-Arbeitsplatz erf&uuml;llen<\/strong>\u202fkannst.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits Erfahrung<strong> im Kundenservice oder in der Kundenberatung<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine <strong>abgeschlossene Ausbildung<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir bieten dir einen\u202f<strong>100% Homeoffice-Arbeitsplatz<\/strong>\u202fab deinem 1. Arbeitstag an. Die n&ouml;tige Hardware erh&auml;ltst du per Post.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit<\/strong> bei uns durch. Die Wochenenden sind frei und geh&ouml;ren ganz dir!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst einen&nbsp;<strong>Bruttostundenlohn<\/strong>, welcher durch eine <strong>leistungsorientierte Verg&uuml;tung<\/strong>&nbsp;erg&auml;nzt wird. Es winken somit <strong>bis zu 15,90&euro; brutto\/Stunde*.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>Halte dich fit - nutze e<span class=\\\"TextRun SCXW237383137 BCX0\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW237383137 BCX0\\\">ine<\/span><span class=\\\"NormalTextRun SCXW237383137 BCX0\\\">&nbsp;von uns<\/span><\/span><span class=\\\"TextRun SCXW237383137 BCX0\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW237383137 BCX0\\\">\u202f<\/span><\/span><span class=\\\"TextRun SCXW237383137 BCX0\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><strong><span class=\\\"NormalTextRun SCXW237383137 BCX0\\\">gef&ouml;rderte Mitgliedschaft<\/span><span class=\\\"NormalTextRun SCXW237383137 BCX0\\\">&nbsp;bei&nbsp;<\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW237383137 BCX0\\\">Wellhub<\/span><\/strong><span class=\\\"NormalTextRun SCXW237383137 BCX0\\\">&nbsp;und<\/span><span class=\\\"NormalTextRun SCXW237383137 BCX0\\\">\u202fin ausgew&auml;hlten Fitnessstudios.<\/span><\/span><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p>100% Homeoffice &ndash; deutschlandweit<\/p>\\n<p>Internes Stellenk&uuml;rzel: <span data-teams=\\\"true\\\">R1726602<\/span><\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p>*<em>Der Bruttostundenlohn setzt sich zusammen aus einem Basisstundenlohn, sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<br \/>#WAH<\/p>\",\"ats_external_id\":\"3984443687\",\"location\":\"M\u00fcnster, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-16T01:59:07.108+02:00\",\"created_at\":\"2026-04-29T11:36:48.412+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTk?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1994\",\"campaign_id\":\"111\",\"campaign_title\":\"Conseiller client (F\/H) - Antananarivo -  Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Antananarivo -  Anglais\",\"street\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"address\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"city\":\"Antananarivo\",\"state\":\"Antananarivo\",\"postal_code\":\"101\",\"region\":\"Analamanga\",\"country\":\"Madagascar\",\"short_description\":\"Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>\\n<p>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<\/li>\\n<li>\\n<p>G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<\/li>\\n<li>\\n<p>&Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<\/li>\\n<li>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un contrat CDI de 40 heures par semaine.<\/p>\\n<\/li>\\n<li>\\n<p>Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<\/li>\\n<li>\\n<p>Une mutuelle sant&eacute; compl&eacute;mentaire &agrave; partir de votre 6&egrave;me mois d'int&eacute;gration<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Conditions de travail optimales :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un repas complet &agrave; la cantine pour tous les jours de pr&eacute;sence<\/p>\\n<\/li>\\n<li>\\n<p>Un transport du retour assur&eacute; par l'entreprise<\/p>\\n<\/li>\\n<li>\\n<p>Une assurance compl&eacute;mentaire famille<\/p>\\n<\/li>\\n<li>\\n<p>Une formation initiale et continue<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail valorisant la qualit&eacute; de vie au travail<\/p>\\n<\/li>\\n<li>\\n<p>Des perspectives d&rsquo;&eacute;volution professionnelle<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil recherch&eacute;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement l'anglais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/p>\\n<\/li>\\n<li>\\n<p>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Une disponibilit&eacute; du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique (15 minutes) : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p><strong>En pr&eacute;sentiel :<\/strong><\/p>\\n<p>2. Entretien avec un membre de l'&eacute;quipe recrutement<\/p>\\n<p>3. Test d'anglais (45 minutes) : &eacute;valuation de vos comp&eacute;tences linguistiques.<\/p>\\n<p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent !<\/p>\",\"ats_external_id\":\"2683878798\",\"location\":\"Antananarivo, Analamanga\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T08:45:01.911+02:00\",\"created_at\":\"2026-04-29T11:26:45.243+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"341\",\"campaign_id\":\"831\",\"campaign_title\":\"Imtron | Hungarian | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Advisor with Hungarian, Polish and English \u2013 100% Remote\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Job description:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handle customer inquiries: e-mails and phone calls<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support individual (B2C) and business customers (B2B)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deal with the following topics: complaints, inquiries regarding post-warranty repairs, and technical issues<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Explain non-technical customers how electronics devices work, what is inside the device<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicate in a friendly, professional, and customer-focused manner to care about the quality of the service<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Input data, write quickly and clearly<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent Polish and Hungarian (C1\/C2) &ndash; both written and spoken<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good English (B2\/C1) &ndash; both written and spoken<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Technical understanding &ndash; interest or knowledge of how electronic devices work<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to deal with challenging or disappointed customers in a calm way<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player, adaptable, and quality-focused with good IT tool skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in customer service (individual \/ business customers)<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Mile widziane:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interest in a new technology and electronics trends<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work at home (100% remote from Poland) and IT devices<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stable employment contract for full-time position<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dedicated training - we will teach you everything<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Development opportunities (Concentrix Academy for the future Team Leaders)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Language online classes for free (Polish and English)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>An access to the unlimited courses (Concentrix University, LinkedIn Learning)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Private medical healthcare, and life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Multisport card (access to gym, swimming pool and many more) or MyBenefit vouchers (top brands)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitions with attractive awards<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be The Best recognition program to appreciate your attitudes and skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work with Friends and Earn: referral campaign with financial bonuses<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"3493415334\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T01:59:02.671+02:00\",\"created_at\":\"2026-04-29T09:01:47.663+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MzE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"993\",\"campaign_id\":\"18038\",\"campaign_title\":\"Associate, Payroll R1725874\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Payroll - Unilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Associate, Payroll is responsible for day-to-day execution and 1st level validation of payroll processes. This position is responsible evaluating, analyzing, and administering payroll programs , while ensuring payroll is successfully processed with speed, accuracy, and in compliance with service and performance objectives.\",\"long_description\":\"<ul><li>Follows trends, changes in legislation\/regulation, updates to tax rules, and local payroll control procedures in order to make recommendations for changes and improvements<span>\u00a0\u00a0<\/span><\/li><li>Executes payroll processes to ensure consistent and accurate payroll in compliance with local payroll practices, authoritative controls, government regulations, statutory regulations, internal procedures, and SOX controls<\/li><li>Coordinate the preparation of different references for the personnel (for current and former employees, vacations and sick leaves, summary working time etc.) and prepare it if necessary<\/li><li>Analyze pay transactions to identify issues and work with internal stakeholders to determine root cause. Respond to employee queries related to payroll<\/li><li>Ensure accurate and timely payout processing; validate it against the inputs received and other available reports like eSTART clock-in and clock-out report, attendance and schedule information received, bank account number validation in Workday<\/li><li>Coordinate with internal Finance teams, and other stakeholders, to ensure accuracy and financial integrity of the payroll process and to support audit review<\/li><li>Coordinate and implement off-cycle payroll processing and reporting; act as point of contact for unplanned payroll processing<\/li><li>Reconcile payroll and tax reporting at the end of each pay cycle and resolve any discrepancies. Do a sanity check of the employee details (Bank details, social security numbers) updated in payroll system and in Workday<\/li><li>Observe confidentiality concerning wages and payments<\/li><li>Assist in global work and initiatives as needed<\/li><li>Observe quality and proper execution of tasks<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the Payroll process, working within the local payroll systems and global HRIS tools<\/li><li>Collaborate with different departments, ensure accuracy in data and share reports (tax, national security, ELW etc.) with the finance team for timely submission of records<\/li><\/ul>\",\"ats_external_id\":\"R1725874\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"2547000\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-04-29T06:05:18.006+08:00\",\"created_at\":\"2026-04-29T06:04:17.528+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODAzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Associate-Payroll---Unilingual_R1725874\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Payroll\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF Payroll\"}],\"recruiters\":[{\"id\":\"102600015\",\"wid\":\"da7d7d2449a21010319c35e11a8e0002\",\"descriptor\":\"Kariana Ruiz Figueroa (102600015)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102600240\",\"wid\":\"da7d7d2449a21010318f774e14620000\",\"descriptor\":\"Kelly Jimenez Jimenez (102600240)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0816\",\"descriptor\":\"Associate, Payroll\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370385\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Associate-Payroll---Unilingual_R1725874\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Associate-Payroll---Unilingual_R1725874\/apply\",\"job_requisition_id\":\"R1725874\"}],\"organizations\":[{\"wid\":\"f9af6d72609801294aa07b203c069ac2\",\"descriptor\":\"(SITE) PAYROLL\",\"reference_id\":\"PAYROLL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marielalejandra.gomez@concentrix.com\"},\"first_name\":\"Mariel Alejandra G\u00f3mez Pedraza (101589300)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1725874\",\"wid\":\"d5ac6372512a10033bc49b5ba7060000\",\"descriptor\":\"Associate Payroll - Unilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Associate&#39;s Degree in related field from a four-year college or university with 3 -5 Years of Experience preferred.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency, and works well under pressure.<\/li><li>Demonstrated ability to multi-task and meet timelines on deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"994\",\"campaign_id\":\"18036\",\"campaign_title\":\"Professional, BI Analyst (TCF) R1718970\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional, Business Intelligence Analyst\",\"street\":\"USA Lake Mary FL - Bldg 225\",\"address\":\"USA Lake Mary FL - Bldg 225\",\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Professional, BI Analyst role is responsible for collecting and analyzing large amounts of data to enable visualization, insights, and data-driven decision-making within the Global - Executive Reporting team.<\/p><p><b>This is an onsite role and ability to work at our Lake Mary, Florida site is a requirement.<\/b><\/p><p><\/p><p><b>Essential Functions \/ Core Responsibilities<\/b><\/p><ul><li>Implementation and management of cross-functional performance indicators (KPI- s) to deliver related insights, seeking to drive significant impact and value enabled through data-driven decisions across the business.<\/li><li><span>\u00a0<\/span>Work collaboratively with Lead Business Intelligence Consultant or Supervisor to Plan and deliver analysis to operational management \u2013 analysis includes information surrounding root cause, impact assessment and identifying key areas for possible process improvement.<\/li><li>Package complex &amp; ambiguous information to drive forward actionable insights.<\/li><li>Leverage data and information structure to ensure - single source of truth.<span>\u00a0\u00a0<\/span><\/li><li>Improve the data availability by acting as a Subject Matter Expert between cross functional teams.<span>\u00a0\u00a0<\/span><\/li><li>Ensure data accuracy, timeliness and validation prior to presentation.<\/li><li>Support business solution requirements and partner with the development and application delivery teams on developing reports \/ dashboards to feed into daily, weekly, monthly, quarterly, and annual KPI&#39;s and dashboards.<\/li><li>Works closely with multi-department Subject Matter Experts to support effective reporting and assist with testing for updates\/improvements to existing business systems.<\/li><li>Develop reference materials for mapping and cross-referencing, creating methods for monitoring and reporting data incidents.<span>\u00a0<\/span>Author documentation for SOPs and the knowledge base.<span>\u00a0<\/span>Creating playbooks around the role and deliverables.<\/li><li>Actively promote a culture of collaboration and teamwork across organizational boundaries.<span>\u00a0<\/span>Willing to break down functional silos to drive measurable business results.<\/li><li>Maintain confidentiality.<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>2-4<span>\u00a0 <\/span>years of experience with data analysis and preparation, including experience with medium to large data sets.<\/li><li>Strong business and collaboration skills, and responsiveness to service needs and operational demands.<\/li><li>BPO experience and BPO metrics knowledge preferred.<\/li><li>Bachelors&#39; degree preferred, preferably in Statistics, Economics, Computer Science, Mathematics, or similar quantitative field.<span>\u00a0\u00a0<\/span><\/li><li>Utilization of data discovery tools such as Microsoft Power BI (preferred), Qlik, Tableau, Zendesk, Salesforce etc is an advantage<\/li><li>Advanced Excel covering Power pivots and Macros.<\/li><li>Intermediate SQL, data visualization tools, and a strong background in medium to large-scale, shared data environments is preferred.<\/li><li>Ability to tell a story with data and drive data literacy.<\/li><li>Excellent communications skills (both verbal and written); ability to interface with senior leadership (working language, plus English).<\/li><li>Ability to build good relationships and work cross-functionally.<\/li><li>Creative\/Innovative thinking, intermediate analytical and conceptual thinking skills.<\/li><li>Problem solving skills and process improvement experience with sound decision making<span>\u00a0<\/span><\/li><li>A sense of urgency and proactivity are essential.<span>\u00a0 <\/span>Used to working with minimal supervision and results oriented<\/li><li>Ability to excel in a fast-paced, changing environment, managing multiple priorities and projects simultaneously<\/li><li>As a global organization, please be aware this role may cover 24x7 through rotation of shifts<\/li><\/ul><p><\/p><p><i><b><span>This position supports work performed under a U.S. government contract that requires employees in this role be U.S. citizens or U.S. lawful permanent residents. Employment will be contingent upon meeting this requirement.\u00a0<\/span> <\/b><\/i><\/p><p><\/p><p>The base salary range for this position is USD $28- $38 hourly pay (pay rate will not be below applicable minimum wage) , plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, registered retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is May 20, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p><b><span><span>#LI-Onsite<\/span><\/span><\/b><\/p><p><b><span><span>#Concentrix<\/span><\/span><\/b><\/p><p><span><b>#LakeMaryFL<\/b><\/span><\/p><p><span><b>#Onsite<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1718970\",\"location\":\"Lake Mary, Florida\",\"job_type\":\"full_time\",\"salary\":\"58240\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-14T00:05:35.106+08:00\",\"created_at\":\"2026-04-29T04:11:23.633+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODAzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Professional--BI-Analyst--TCF-_R1718970\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Lake Mary\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32746\",\"primary_location\":{\"id\":\"US-LAK-PARKW-Y0\",\"wid\":\"b67da9176e3d1062f9dcb683bdafbc43\",\"descriptor\":\"USA Lake Mary FL - Bldg 225\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1087\",\"descriptor\":\"Professional, BI Analyst (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372472\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Professional--BI-Analyst--TCF-_R1718970\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Professional--BI-Analyst--TCF-_R1718970\/apply\",\"job_requisition_id\":\"R1718970\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"79ac63c87d09101902c2c8a90db30000\",\"descriptor\":\"W1019Y Robinhood Unlicensed US CS Support\",\"reference_id\":\"W1019Y\",\"custom_reference_id\":\"W1019Y\",\"company_reference_id\":null},{\"wid\":\"2b70b131dbec1018adc1a22dafdc0000\",\"descriptor\":\"26419 - GOLDENARROW - 980009946\",\"reference_id\":\"980009946\",\"custom_reference_id\":\"980009946\",\"company_reference_id\":null},{\"wid\":\"e98d9060e61501e484621c5df873aa95\",\"descriptor\":\"COGS (CORP) Reporting-Direct Billable\",\"reference_id\":\"CORPREP-DIRBIL\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"crystal.acevedo@concentrix.com\"},\"first_name\":\"Crystal Acevedo (100433722)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1718970\",\"wid\":\"c2e8a51f8f041003363958e291ec0000\",\"descriptor\":\"Professional, Business Intelligence Analyst\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"995\",\"campaign_id\":\"18035\",\"campaign_title\":\"Specialist, Sales Development R1725940\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Development (Hybrid)\",\"street\":\"USA Greenville SC - 2006 Wade Hampton - Bldg III\",\"address\":\"USA Greenville SC - 2006 Wade Hampton - Bldg III\",\"city\":\"Greenville\",\"state\":\"South Carolina\",\"postal_code\":\"29615\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Specialist, Sales Development engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then <span>a <\/span>Specialist, Sales Development position at Concentrix is just the right place for you!<\/p><p><\/p><p>As <span>a<\/span> <span>Specialist, Sales Development<\/span>, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As <span>a Specialist, Sales Development<\/span>, you will:<\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our <span>Specialist, Sales Development<\/span> role include:<\/p><ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$14.81- $18.56\/hr.<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 gamechangers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: May 22nd, 2026.<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE. <\/b><\/p>\",\"ats_external_id\":\"R1725940\",\"location\":\"Greenville, South Carolina\",\"job_type\":\"full_time\",\"salary\":\"49462.4\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-08T02:04:45.787+08:00\",\"created_at\":\"2026-04-29T04:11:23.228+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODAzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Greenville-SC---2006-Wade-Hampton---Bldg-III\/Specialist--Sales-Development--Hybrid-_R1725940\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Greenville\",\"state\":\"South Carolina\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"29615\",\"primary_location\":{\"id\":\"US-GRE-WADEH-04\",\"wid\":\"740544c0a47f012c72a04a8f1f11d964\",\"descriptor\":\"USA Greenville SC - 2006 Wade Hampton - Bldg III\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"paulette.cain@concentrix.com\"},\"first_name\":\"Cain, Paulette\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101808013\",\"wid\":\"436e4c9e5b1b017e2e8ab60ed90ebdf4\",\"descriptor\":\"Miranda Maxson (101808013)\"},{\"id\":\"102086829\",\"wid\":\"40f12287eb1c100864c5468b282b0000\",\"descriptor\":\"Paulette Cain (102086829)\"},{\"id\":\"101913918\",\"wid\":\"cb8fd5f33a3e011b28b211b965440000\",\"descriptor\":\"Lee Ann Denton (101913918)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371717\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Greenville-SC---2006-Wade-Hampton---Bldg-III\/Specialist--Sales-Development--Hybrid-_R1725940\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Greenville-SC---2006-Wade-Hampton---Bldg-III\/Specialist--Sales-Development--Hybrid-_R1725940\/apply\",\"job_requisition_id\":\"R1725940\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"405fe07b5b201019ba50badb19d30000\",\"descriptor\":\"W0ZYPM Hpe Na Unattended Ldrs\",\"reference_id\":\"W0ZYPM\",\"custom_reference_id\":\"W0ZYPM\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"978bb4c816a510198d20227dfc770000\",\"descriptor\":\"25190 - Hewlett Packard Enterprise - 980007621\",\"reference_id\":\"980007621\",\"custom_reference_id\":\"980007621\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"cody.robertson@concentrix.com\"},\"first_name\":\"Cody Robertson (103426865)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725940\",\"wid\":\"da655d07b69410033442d1b2e6620000\",\"descriptor\":\"Specialist, Sales Development (Hybrid)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"996\",\"campaign_id\":\"18030\",\"campaign_title\":\"Associate, Customer Success R1725122\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Customer Success - Bilingual\",\"street\":\"NIC Managua - Kakau\",\"address\":\"NIC Managua - Kakau\",\"city\":\"Managua\",\"state\":\"Managua\",\"postal_code\":null,\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"The Associate Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This role is responsible for developing an excellent level of product or service knowledge to support carrying customer questions and concerns.\",\"long_description\":\"<p><\/p><p>Key qualifications:<\/p><ul><li>Prior experience working in a customer service<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Process orientation and ability to follow call scripts<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul><p><\/p><p>Key responsibilities:<\/p><ul><li>Manage high volume of customer contacts and communications through phone and email each day<\/li><li>Use contact search and productivity tools to verify contact information is accurate<\/li><li>Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion<\/li><li>Develop a level of product knowledge to speak intelligently to customers and address specific objections<\/li><li>Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems<\/li><li>Capture customers&#39; product expectations, experiences, satisfaction, and likelihood of abandonment, &#34;Voice of the Customer&#34;<\/li><li>Initiate steps through appropriate communication channels to address customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Work with teams and management to promote a positive customer experience<\/li><\/ul>\",\"ats_external_id\":\"R1725122\",\"location\":\"Managua, Managua\",\"job_type\":\"full_time\",\"salary\":\"733.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-29T02:05:45.201+08:00\",\"created_at\":\"2026-04-29T02:04:43.763+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODAzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Kakau\/Associate--Customer-Success---Bilingual_R1725122\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d743b4ba76c10f3b38\",\"descriptor\":\"Concentrix Nicaragua SA (NI)\",\"reference_id\":\"YNI01\",\"organization_reference_id\":\"YNI01\"},\"location\":{\"city\":\"Managua\",\"state\":\"Managua\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"postal_code\":null,\"primary_location\":{\"id\":\"NI-MAN-KAKAU-00\",\"wid\":\"740544c0a47f01213a00a1901f11a568\",\"descriptor\":\"NIC Managua - Kakau\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"103030738\",\"wid\":\"81e2248b9e64102a1f40902f7b130000\",\"descriptor\":\"Tatiana Castrillon Laverde (103030738)\"},{\"id\":\"103258397\",\"wid\":\"21b21f760b571000c8beb58c2fc10000\",\"descriptor\":\"Maria Ortiz Pabon (103258397)\"},{\"id\":\"103258376\",\"wid\":\"d1c44a3f102a1000c6919fd8a4ae0000\",\"descriptor\":\"Fabian Chala Imbachi (103258376)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3230\",\"descriptor\":\"Associate, Customer Success\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370384\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Kakau\/Associate--Customer-Success---Bilingual_R1725122\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Kakau\/Associate--Customer-Success---Bilingual_R1725122\/apply\",\"job_requisition_id\":\"R1725122\"}],\"organizations\":[{\"wid\":\"0d73c45886c7101fc8e50c416ae60000\",\"descriptor\":\"11126 - Microsoft - 980002437\",\"reference_id\":\"980002437\",\"custom_reference_id\":\"980002437\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d743b4ba76c10f3b38\",\"descriptor\":\"Concentrix Nicaragua SA (NI)\",\"reference_id\":\"YNI01\",\"custom_reference_id\":null,\"company_reference_id\":\"YNI01\"},{\"wid\":\"15a951e77f56101fc9686d40290b0000\",\"descriptor\":\"W0ZKGK Microsoft Csam Assist Latam\",\"reference_id\":\"W0ZKGK\",\"custom_reference_id\":\"W0ZKGK\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"carlos.huete@concentrix.com\"},\"first_name\":\"Carlos Huete Araica (737107)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725122\",\"wid\":\"d5ac6372512a100332e9668df6660000\",\"descriptor\":\"Associate, Customer Success - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"997\",\"campaign_id\":\"18028\",\"campaign_title\":\"Team Leader, Operations R1719391\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"IND Bangalore - Embassy Manyata Business Park 1st, 4th, 5th & 6th Floors Block F2\",\"address\":\"IND Bangalore - Embassy Manyata Business Park 1st, 4th, 5th & 6th Floors Block F2\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560045\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<p>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/p><p><\/p><p>Role and Key Responsibilities:<\/p><p>\u00b7 Manage a team of Fin Crime analysts who would work to resolve issues and flag potential concerns related to Money laundering, Fraud Investigations etc.<\/p><p>\u00b7 Work closely with Client stakeholders through scheduled and unscheduled meets to understand and drive process level changes and updates<\/p><p>\u00b7 Impart effective coaching, monitoring, and guidance to ensure consistent high-performance delivery<\/p><p>\u00b7 Bring in innovative ideas and process improvement proposals to strengthen the business<\/p><p>\u00b7 Provide on-going monitoring and resolve of L1 escalations\/complaints<\/p><p>\u00b7 Manage and resolve service complaints related to the Financial Investigations Unit cases and checking the accuracy of SAR escalation to regulators such as NCA<\/p><p>\u00b7 Manage a team of 20 employees<\/p><p>\u00b7 Ensure Program adherence to Client &amp; internal InfoSec\/compliance guidelines.<\/p><p>\u00b7 Drive performance and be accountable in delivering SLA\/KPI&#39;s.<\/p><p>\u00b7 Conduct regular one on one to identify and solve issues\/challenges experienced by team members.<\/p><p>\u00b7 Accountable for absenteeism and attrition.<\/p><p>\u00b7 Be an active participant in all weekly\/Monthly\/Quarterly reviews<\/p><p><\/p><p>Key Skills and knowledge:<\/p><p>\u00b7 Knowledge of global Financial Crime regulations and current trends<\/p><p>\u00b7 Experience in reviewing, investigating, and reporting money laundering cases. An expert in AML, FIU and Fraud Investigations<\/p><p>\u00b7 Strong people management skills along with analytical and decision-making skills<\/p><p>\u00b7 Work closely with the client\u2019s functional stakeholders and drive efficiency and accuracy of the team<\/p><p>\u00b7 Flexible to work in a 24X7 shift environment (night shifts and weekends basis scope)<\/p><p>\u00b7 Analytical and Quantitative skills<\/p><p>\u00b7 Excellent Communication skills<\/p><p>\u00b7 Data Handling \/ data interpretation<\/p><p>\u00b7 High level of maturity to handle people including but not limited to client, stakeholders, peers etc.<\/p><p>\u00b7 Process Oriented, Planning, Decision making, Data Handling, Ability to prioritize, Ability to meet deadlines and work under pressure in an unstructured environment<\/p><p>\u00b7 Detail oriented with Strong organizational and Presentation skills<\/p><p><\/p><p><\/p><p>Educational Qualification:<\/p><p>\u00b7 Graduate \/ post-graduate<\/p><p><\/p><p>Disclaimer:<\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/p>\",\"ats_external_id\":\"R1719391\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-13T14:07:43.926+08:00\",\"created_at\":\"2026-04-29T02:04:42.894+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODAyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Embassy-Manyata-Business-Park-4th-Floor-Block-F2\/Team-Leader--Operations_R1719391\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560045\",\"primary_location\":{\"id\":\"IN-BAN-MANYA-12\",\"wid\":\"b0b04b799cf0101626b2f04358690000\",\"descriptor\":\"IND Bangalore - Embassy Manyata Business Park 1st, 4th, 5th & 6th Floors Block F2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ramyas.r@concentrix.com\"},\"first_name\":\"., Ramya.S\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"082649\",\"wid\":\"9f196ba80a87011e0401e4d30619d93e\",\"descriptor\":\"Meenakshi Chaudhary (082649)\"},{\"id\":\"5016665\",\"wid\":\"9f196ba80a870141cfe9c63e0919ea79\",\"descriptor\":\"Maria Praveen Kumar S (5016665)\"},{\"id\":\"143369\",\"wid\":\"9f196ba80a8701a2ca85a23e0519c5bd\",\"descriptor\":\"Vipin Bishtania (143369)\"},{\"id\":\"102157950\",\"wid\":\"172f54391c9a10084e98726422240000\",\"descriptor\":\"Rashmi Chhabra (102157950)\"},{\"id\":\"1073198\",\"wid\":\"f6358e3b3d6d01ad771423ae0119f6cd\",\"descriptor\":\"Vishal Katoch (1073198)\"},{\"id\":\"159956\",\"wid\":\"9f196ba80a87010b423ad55f0519b649\",\"descriptor\":\"Pallavi Khandelwal (159956)\"},{\"id\":\"161943\",\"wid\":\"9f196ba80a870139e018ef640519805b\",\"descriptor\":\"Veena Mhatre (161943)\"},{\"id\":\"101866181\",\"wid\":\"ffdaae94444d01fb407c24a72707473e\",\"descriptor\":\"Somnath Pramanick (101866181)\"},{\"id\":\"101911912\",\"wid\":\"b14b43e1260e011a7b574b10cb270000\",\"descriptor\":\"Ramya.S . (101911912)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372338\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Embassy-Manyata-Business-Park-4th-Floor-Block-F2\/Team-Leader--Operations_R1719391\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Embassy-Manyata-Business-Park-4th-Floor-Block-F2\/Team-Leader--Operations_R1719391\/apply\",\"job_requisition_id\":\"R1719391\"}],\"organizations\":[{\"wid\":\"1cac7d9eda921027fef376fe620a0000\",\"descriptor\":\"22317 - Wise - 980004153\",\"reference_id\":\"980004153\",\"custom_reference_id\":\"980004153\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01bacd1ee29f1d114846\",\"descriptor\":\"IVBIO\",\"reference_id\":\"IVBIO\",\"custom_reference_id\":\"IVBIO\",\"company_reference_id\":null},{\"wid\":\"c1fc18923667104163e63ec23dd60000\",\"descriptor\":\"WISE - Sanction Screening\",\"reference_id\":\"WISE - Sanction Screening_20240220_IND\",\"custom_reference_id\":\"WISE - Sanction Screening_20240220_IND\",\"company_reference_id\":null},{\"wid\":\"4de9c301e678100efa7a75af74510000\",\"descriptor\":\"W0ZTPG Wise_Sanction Screening\",\"reference_id\":\"W0ZTPG\",\"custom_reference_id\":\"W0ZTPG\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKP\"},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"iyyappan.s1@concentrix.com\"},\"first_name\":\"Iyyappan S (101754105)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1719391\",\"wid\":\"c6556fa22a3c100333f0f25de4350000\",\"descriptor\":\"Team Leader, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"998\",\"campaign_id\":\"18025\",\"campaign_title\":\"People Solutions Business Partner I R1725909\",\"campaign_type\":\"job_application\",\"job_title\":\"People Solutions Business Partner\",\"street\":\"CAN Oshawa\",\"address\":\"CAN Oshawa\",\"city\":\"Oshawa\",\"state\":\"Ontario\",\"postal_code\":\"L1H 8W8\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"We are looking for a dynamic HR Leader who is self-motivated. The right candidate will forge relationships easily in a fast paced environment with well developed critical thinking skills, a tech focused and growth mindset. A passionate leader who cares about Culture and supporting our game changers. This is an onsite position for our Oshawa, Ontario site.\",\"long_description\":\"<p><b>Essential Responsibilities<\/b>:<\/p><ul><li><p>Lead, design, evaluate, analyze, and implement all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management to drive execution of short-term strategy \u00a0 \u00a0<\/p><\/li><li><p>Serve as a trusted advisor to management, through cross-departmental partnerships, regarding team member performance, management practices, human resource policies, talent management, and compensation \u00a0 \u00a0<\/p><\/li><li><p>Lead a team in processing and responding to complex employee concerns and coordinate with appropriate stakeholders, as necessary, may manage escalated concerns or highly-sensitive issues raised by team \u00a0\u00a0<\/p><\/li><li><p>Responsible guiding team through the interpretation of HR policies, best practices, resources and tools, to provide innovative, creative, and proactive Human Resources solutions in alignment with the organization&#39;s overall strategies \u00a0 \u00a0<\/p><\/li><li><p>Facilitate HR learning sessions, including but not limited to performance management practices, human resource policies, talent management, talent sourcing practices, resource allocation, succession planning, and compensation; may present HR training programs to Leadership Teams \u00a0 \u00a0<\/p><\/li><li><p>Direct team in providing comprehensive analysis of various types of key Human Resources metrics and consult with management and provide recommendations on effective decision making; develop clear visuals to communicate findings \u00a0<\/p><\/li><li><p>Oversee and may conduct investigations on workplace situations and prepare documentary requirements for labor-related cases; with a focus on issue resolution within assigned region \u00a0\u00a0<\/p><\/li><li><p>Manage and facilitate the development of Human Resources communication materials and tools to support the launch of new processes, systems, and technology as needed \u00a0 \u00a0<\/p><\/li><li><p>Proactively maintain and apply working knowledge of progressive Human Resources practices, to evaluate programs against trends and advancements and develop recommendations and drive execution of changes and improvements to address business issues \u00a0 \u00a0<\/p><\/li><li><p>Communicate and reinforce the Company&#39;s values, philosophies, and Leadership Behaviors to assist in development of a high performing organization<\/p><\/li><\/ul><p>\u00a0<br \/><b>Candidate Profile<\/b>:<\/p><ul><li><p>This is an on-site role at our Oshawa, Ontario office and ability to work on site is a requirement<\/p><\/li><li><p>3 -5 years of HR experience is a requirement.<\/p><\/li><li><p>University Degree Preferred; HR certification would be considered an asset.<\/p><\/li><li><p>Experience with Workday preferred.<\/p><\/li><li><p>Well versed with Canadian employment laws<\/p><\/li><li><p>Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates.<\/p><\/li><li><p>Advanced Microsoft Office skills - Advanced Excel skills is a requirement in this role<\/p><\/li><li><p>Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment.<\/p><\/li><li><p>Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/p><\/li><li><p>Excellent attention to detail. Demonstrated ability to comprehend, analyze, and interpret data. High comfort level with innovation, transformation with a tech-infused mindset.<\/p><\/li><\/ul><p><\/p><p>The base salary range for this position is $75,000 - $85000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, registered retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is May 20, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><\/p><p><\/p><p>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Opportunity Statement<\/b><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement<\/b><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI)<\/b><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><b>For further information on available work provinces and Equal Employment Opportunity as an applicant, please visit: https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/p><p><\/p><p>#LI-Onsite<\/p>\",\"ats_external_id\":\"R1725909\",\"location\":\"Oshawa, Ontario\",\"job_type\":\"full_time\",\"salary\":\"75000\",\"salary_type\":\"annually\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-04-29T02:05:41.524+08:00\",\"created_at\":\"2026-04-29T02:04:40.345+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODAyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/People-Solutions-Business-Partner_R1725909\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"organization_reference_id\":\"MCNCA\"},\"location\":{\"city\":\"Oshawa\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L1H 8W8\",\"primary_location\":{\"id\":\"CA-OSH-COLON-01\",\"wid\":\"740544c0a47f01e87258eb771f11aa56\",\"descriptor\":\"CAN Oshawa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0877\",\"descriptor\":\"People Solutions Business Partner I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370291\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/People-Solutions-Business-Partner_R1725909\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/People-Solutions-Business-Partner_R1725909\/apply\",\"job_requisition_id\":\"R1725909\"}],\"organizations\":[{\"wid\":\"2f58cf18c1cc1015721e029087c40000\",\"descriptor\":\"W0ZVFC Nageo_Cso\",\"reference_id\":\"W0ZVFC\",\"custom_reference_id\":\"W0ZVFC\",\"company_reference_id\":null},{\"wid\":\"aa4174ca830210165ca76b69089b0000\",\"descriptor\":\"(GEO) HR GENERALISTS\",\"reference_id\":\"GEOHRGENERALIST\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"651a380fec8410156f87cbb0b96e0000\",\"descriptor\":\"23194 - Opexother - NAGEOCSO\",\"reference_id\":\"NAGEOCSO\",\"custom_reference_id\":\"NAGEOCSO\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNCA\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"shelley.armstrong1@concentrix.com\"},\"first_name\":\"Shelley Armstrong (On Leave) (101536672)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1725909\",\"wid\":\"4b1083791ef210032da8eaf67f690000\",\"descriptor\":\"People Solutions Business Partner\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"999\",\"campaign_id\":\"18022\",\"campaign_title\":\"Director, External Marketing R1726228\",\"campaign_type\":\"job_application\",\"job_title\":\"Global Director of Analyst Relations\",\"street\":\"USA FL Work-at-Home\",\"address\":\"USA FL Work-at-Home\",\"city\":\"USA\",\"state\":\"Florida\",\"postal_code\":\"32301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>Our portfolio spans end-to-end business services, technology solutions, and an expanding suite of AI-powered products. How analysts see us shapes how buyers shortlist us and how the market values what we&#39;re building. This role owns that story.<\/p><p><\/p><p>The <span>Global Director of Analyst Relations<\/span> is the primary architect of how Concentrix is perceived, positioned, and evaluated across the analyst community. You will manage a portfolio of strategic relationships with the world&#39;s most influential research firms. From Gartner, Forrester, and IDC to the services-focused specialists: Everest Group, NelsonHall, ISG, and HFS Research. You&#39;ll lead every formal evaluation cycle, from RFI submission to briefing and rebuttal. And you&#39;ll build the kind of ongoing analyst relationships that move the needle long before a report is written.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p><\/p><p>This is a high-profile role with significant executive visibility. You will lead a small team and work closely with the CMO, product and practice leaders, and senior business stakeholders to align AR strategy with commercial priorities.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><b>Strategy and positioning<\/b><\/p><ul><li>Define and own the global AR strategy, aligned to Concentrix&#39;s commercial and brand objectives across its comprehensive technology and services portfolio covering strategy and design, data &amp; AI, engineering, and outsourcing, as well as a suite of proprietary AI products.<\/li><li>Build a prioritised analyst coverage map \u2013 identifying which firms, practices, and evaluations matter most to the business and our buyers.<\/li><li>Develop clear, differentiated narratives for each coverage area, translating complex capabilities into compelling analyst-facing stories.<\/li><li>Advise senior leadership on analyst perceptions, competitive positioning, and how external narratives are shifting.<\/li><\/ul><p><b>Relationship management<\/b><\/p><ul><li>Own and actively develop a portfolio of relationships with senior analysts at Gartner, Forrester, IDC, Everest Group, NelsonHall, ISG, HFS Research, and others relevant to the services, technology, and AI markets.<\/li><li>Run a proactive engagement calendar: regular inquiries and briefings, strategic advisory sessions, analyst days, and executive introductions. Not just reactive responses to evaluation cycles.<\/li><li>Act as the primary point of contact for inbound analyst enquiries, identifying and preparing internal subject matter experts for high-quality interactions.<\/li><\/ul><p><br \/><b>Evaluations and RFIs<\/b><\/p><ul><li>Lead end-to-end management of all major evaluations: Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, Everest PEAK Matrix, NelsonHall NEAT, ISG Provider Lens, and equivalent frameworks.<\/li><li>Own RFI response strategy and execution \u2013 coordinating across technology, practices, delivery, and go-to-market teams to build submissions that are accurate, competitive, and compelling.<\/li><li>Manage vendor briefings, product demonstrations, and client reference coordination as part of evaluation processes.<\/li><li>Track evaluation timelines, submission windows, and rebuttal opportunities across a complex, multi-firm calendar.<\/li><\/ul><p><br \/><b>Market intelligence<\/b><\/p><ul><li>Monitor analyst coverage of Concentrix and key competitors. Surface insights that inform product, marketing, and sales strategy.<\/li><li>Translate analyst perspectives and emerging research themes into actionable intelligence for internal stakeholders.<\/li><li>Track mentions and share of voice across key research publications and evaluations; report on AR programme impact in terms that connect to pipeline and commercial outcomes.<\/li><\/ul><p><br \/><b>Internal alignment<\/b><\/p><ul><li>Work closely with Product Marketing, Practice leads, Market Intelligence, and the broader marketing team to ensure AR messaging is consistent with go-to-market positioning.<\/li><li>Equip sales and pre-sales teams with analyst-validated proof points, research citations, and evaluation outcomes that accelerate deal cycles.<\/li><\/ul><p>Manage and direct external AR agencies, ensuring agency output is strategically aligned, commercially focused, and consistently on-message across all evaluation and engagement activity.<br \/>\u00a0<\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you have:<\/p><ul><li>10&#43; years in analyst relations within a global B2B technology, services, or CX business, or in a client-facing advisory role at an analyst firm.<\/li><li>Deep, established relationships with senior analysts across Gartner, Forrester, IDC, Everest Group, NelsonHall, ISG, and HFS Research.<\/li><li>Proven track record managing complex, multi-firm evaluation programmes including Magic Quadrant, Forrester Wave, PEAK Matrix, and equivalent, from RFI through rebuttal.<\/li><li>Able to translate technical and service capability into sharp, analyst-ready positioning; you write and communicate with clarity and confidence.<\/li><li>Commercial instincts that connect analyst coverage to buyer decisions, shortlists, and deal outcomes, and the ability to translate that intelligence into product narratives, GTM strategy, and competitive messaging.<\/li><li>Strategic thinker who can also execute: you build the plan and deliver it, managing multiple senior stakeholders and competing priorities across a matrixed global organisation.<\/li><li>Comfortable working alongside and coaching C-suite executives for high-stakes analyst interactions.<\/li><li>Experience building or transforming an AR function, including team leadership and establishing new coverage relationships from a standing start.<\/li><li>Deep understanding of the AI and digital services landscape and how analyst coverage in these areas is evolving.<\/li><li>Formal certifications or training desirable (e.g. IIAR, CXL, PMA, or equivalent).<\/li><\/ul><p><\/p><p>The base salary range for this position is $134,000 - $170,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>The deadline for applying for this position is: <b>May 15th, 2026<\/b>. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Employment Opportunity<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u00b7 English<\/p><p>\u00b7 Spanish<\/p><p><\/p><p>Accommodation<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p>Artificial Intelligence<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p>Work Authorization<\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.<\/p><p><\/p><p>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.<\/p>\",\"ats_external_id\":\"R1726228\",\"location\":\"USA, Florida\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T00:05:04.345+08:00\",\"created_at\":\"2026-04-29T00:05:32.517+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODAyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Global-Director-of-Analyst-Relations_R1726228\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32301\",\"primary_location\":{\"id\":\"US-WAH-FLORI-00\",\"wid\":\"b67da9176e3d1062f9df5ef73bd5bf01\",\"descriptor\":\"USA FL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0412\",\"descriptor\":\"Director, External Marketing\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371605\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Global-Director-of-Analyst-Relations_R1726228\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Global-Director-of-Analyst-Relations_R1726228\/apply\",\"job_requisition_id\":\"R1726228\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f9af6d726098019bab7d69163c069fbc\",\"descriptor\":\"(CORP) Corporate Marketing\",\"reference_id\":\"CORPORATEMKTNG\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rob.hamblett@concentrix.com\"},\"first_name\":\"Rob Hamblett (102526725)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1726228\",\"wid\":\"58b94406ff0c100328657a78b3620000\",\"descriptor\":\"Global Director of Analyst Relations\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1000\",\"campaign_id\":\"18010\",\"campaign_title\":\"Associate, Customer Acquisition R1726262\",\"campaign_type\":\"job_application\",\"job_title\":\"English B2B Associate, Customer Acquisition\",\"street\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"address\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"city\":null,\"state\":\"Alexandria\",\"postal_code\":\"21648\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Associate Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1726262\",\"location\":\"Alexandria\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:24.955+08:00\",\"created_at\":\"2026-04-29T00:05:25.850+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODAxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/English-B2B-Associate--Customer-Acquisition_R1726262\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Alexandria\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"21648\",\"primary_location\":{\"id\":\"EG-ALE-MATAJ-01\",\"wid\":\"9475b728adf4010baa2527ca7a3c0000\",\"descriptor\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI01CA\",\"descriptor\":\"Associate, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370405\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/English-B2B-Associate--Customer-Acquisition_R1726262\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/English-B2B-Associate--Customer-Acquisition_R1726262\/apply\",\"job_requisition_id\":\"R1726262\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mohamed.deghedy@concentrix.com\"},\"first_name\":\"Mohamed Deghedy (102480138)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726262\",\"wid\":\"d5ac6372512a10032b01e856b8010000\",\"descriptor\":\"English B2B Associate, Customer Acquisition\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1628\",\"campaign_id\":\"434\",\"campaign_title\":\"Sr. Advisor I, Technical Support R1726413\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Specialist (Finnish-speaking) - On-site - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Solution Specialist in Malaga (hybrid),<\/b>\u00a0you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a\u00a0<b>Solution Specialist<\/b>\u00a0on our team, you will:\u00a0<\/p><p><\/p><p>- Secure new customer wins by maximize up-sell and cross-sell opportunities collaborating \u00a0<br \/>- Provide technical product overview and insights pertinent to customer need and usage scenarios\u00a0<br \/>- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud\u00a0<br \/>- Audit and confirm implementation requirements and pricing calculations as required\u00a0<br \/>- Demonstrate aspects of the technical and business solution to customers over Teams\u00a0<br \/>- Act as the key technical contact for the SMB Vendor Tele team with potential customers\u00a0<br \/>- Conduct group and one-on-one trainings across the Center on subjects of expertise\u00a0<br \/>- Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitor\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><p><\/p><p>\u00a0- Are native or proficient in Finnish plus fluent in English<br \/>- Have a Bachelor\u2019s degree\u00a0<br \/>- Have 3-6&#43; years of technology related sales or business development experience<br \/>- Have Minimum Fundamentals certification is required upon entering to the role, L200 certification is preferred<br \/>- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions<br \/>required<br \/>- Have demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions<br \/>preferred<br \/>- Understand cloud deployment and adoption planning<br \/>- Have experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology<br \/>- Proven track record of outstanding performance and achieving goals<br \/>- Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role\u00a0<\/p><p><\/p><p><b>It would be a plus if you have:\u00a0<\/b><\/p><p><\/p><p>- Experience working within a technical sales or presales environment preferred\u00a0<br \/>- Experience in one of these relevant fields: computer science, mathematics or engineering\u00a0<br \/>- Master\u2019s degree. Major or minor in computer science, mathematics or engineering\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your\u00a0<b>unique lifestyle:\u00a0<\/b><\/p><p><\/p><p>- Full-time permanent Spanish contract, 39h\/week: Monday to Thursday from 9:00 to 17:30, Friday from 09:00\u00a0\u00a0to 16:30.<\/p><p>- Base salary \u00a034,000 euros gross\/year &#43; up to 5,000 euros gross\/year in bonus &#43; private medical insurance<\/p><p>- Full paid training for the company and the products you will be working on<\/p><p>- A modern centrally placed office in Benalmadena, right next to the beach area, with hybrid work model<\/p><p>- Relocation support*<\/p><p>- Career development program and specialized courses<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At\u00a0Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer\u00a0<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><span>R1726413<\/span><\/p>\",\"ats_external_id\":\"R1726413\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2916.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:48.634+02:00\",\"created_at\":\"2026-04-28T22:11:28.552+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Finnish\",\"Norwegian\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0633\",\"descriptor\":\"Sr. Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371112\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Solution-Specialist--Finnish-speaking----On-site---Cloud-Solutions-MV02_R1726413-3\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Solution-Specialist--Finnish-speaking----On-site---Cloud-Solutions-MV02_R1726413-3\/apply\",\"job_requisition_id\":\"R1726413\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"berk.korkmaz1@concentrix.com\"},\"first_name\":\"Berk Korkmaz (102539770)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726413\",\"wid\":\"d5ac6372512a100337f5bb3904d20000\",\"descriptor\":\"Solution Specialist (Finnish-speaking) - On-site - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1629\",\"campaign_id\":\"433\",\"campaign_title\":\"Sr. Advisor I, Technical Support R1726401\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Account Manager - (Dutch and English) - on-site - MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\" Job Posting Title Senior Account Manager - (Dutch and English) - on-site - MV02\",\"long_description\":\"<div><\/div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Senior<\/b> <b>Account Manager in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>What you\u2019ll experience with us\u00a0<\/p><p><\/p><p>As an<b> Account Manager<\/b> in our team, you will:\u00a0<\/p><p>- Secure new customer wins for Cloud\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners\u00a0<br \/>- Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution\u00a0<br \/>- Collaborate with local TCM on pipeline and partner introductions\u00a0<br \/>- Where TCM doesn\u2019t exist, curate and connect to customers an ecosystem of best of breed solutions in territory driving growth in customer acquisition, consumption &amp; usage in assigned territory\u00a0<br \/>- Surface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners\u00a0<br \/>-Control main performance indicators and run rates of pipeline\u00a0<br \/>- Establish a foundation for how technology and services can meet customer\/partner needs\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are native or proficient in Dutch plus fluent in English<br \/>- Have 3-6&#43; years of technology related sales or business development experience\u00a0<br \/>- Have experience working within a partner ecosystem and technical sales environment preferred\u00a0<br \/>- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required\u00a0<br \/>- Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred\u00a0<br \/>- Fundamentals certification required\u00a0<br \/>- Understand cloud deployment and adoption planning\u00a0<br \/>- Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology\u00a0<br \/>- Bachelor&#39;s degree required\u00a0<br \/>- Major or minor in computer science, mathematics or engineering\u00a0<br \/>- Proven track record of outstanding performance and achieving goals\u00a0<br \/>- Exceptional interpersonal as well as verbal and written communication skills\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>-Full-time, permanent contract: <span>Monday to Thursday\u00a009:00\u00a0to\u00a017:30, Friday 09:00 a 16:30\u00a0<\/span><br \/>- Salary offer: 35.000 \u20ac\u00a0gross\/year\u00a0 &#43; up to 4.800 in bonus gross\/year\u00a0&#43; Private Medical Insurance<br \/>-Great office location in Benalmadena (Malaga)<br \/>-Full paid training about the company and the project you will be working on\u00a0<br \/>-Career development program, specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p>Concentrix is an equal opportunity employer\u00a0\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/p><p><span>R1726401<\/span><\/p><\/div>\",\"ats_external_id\":\"R1726401\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2970.45\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:48.522+02:00\",\"created_at\":\"2026-04-28T22:11:27.966+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Dutch\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"lucie.novotna@concentrix.com\"},\"first_name\":\"Novotn\u00e1, Lucie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0633\",\"descriptor\":\"Sr. Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371543\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Senior-Account-Manager----Dutch-and-English----on-site---MV02_R1726401\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Senior-Account-Manager----Dutch-and-English----on-site---MV02_R1726401\/apply\",\"job_requisition_id\":\"R1726401\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alexis.bryl@concentrix.com\"},\"first_name\":\"Alexis Sebastien Vincent Bryl (102540316)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726401\",\"wid\":\"d5ac6372512a10033776d3c672c60000\",\"descriptor\":\"Senior Account Manager - (Dutch and English) - on-site - MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1001\",\"campaign_id\":\"17998\",\"campaign_title\":\"SDET II (TCF) R1726108\",\"campaign_type\":\"job_application\",\"job_title\":\"DevTest Engineer\",\"street\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"address\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Responsibilities:<br \/><br \/>Proficient in service virtualization using tool called Broadcom DevTest also known as CA DevTest<span>\u00a0 <\/span>or CA LISA (DevTest 10.7.X)<br \/><br \/>Build virtual service based on requests<br \/><br \/>Communicate with vendor on any arising issues<br \/><br \/>Communicate to the end user on the need or use of service virtualization<br \/><br \/><span>\u00a0<\/span>Must have technical skills\/experience (alternative\/tool\/version) of the position in priority order:<br \/><br \/>Broadcom DevTest also known as CA DevTest<span>\u00a0 <\/span>or CA LISA (DevTest 10.7.X)<br \/><br \/>Proficiency in any object oriented programming languages.<br \/><br \/>Experience with Selenium WebDriver for GUI automation<br \/><br \/>Familiarity with API testing and automation framework development.<br \/><br \/>Custom scripting (Java, Python, JavaScript)<br \/><br \/>Familiarity with codeless automation tool like Tricentis Tosca<br \/><br \/>Familiarity with Jenkins\/Git other CI\/CD tools<\/p>\",\"ats_external_id\":\"R1726108\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-13T14:07:45.050+08:00\",\"created_at\":\"2026-04-28T22:10:52.858+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzk5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/DevTest-Engineer_R1726108\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500032\",\"primary_location\":{\"id\":\"IN-HYD-RAIDU-03\",\"wid\":\"8a88e957a11f010fb8c6297898970000\",\"descriptor\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"navyasri.amaram@concentrix.com\"},\"first_name\":\"Amaram, Navyasri\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102008668\",\"wid\":\"f81830f171380107b25947964ff30000\",\"descriptor\":\"Navyasri Amaram (102008668)\"},{\"id\":\"102008010\",\"wid\":\"f81830f171380107b1680b9402c80000\",\"descriptor\":\"Avinadh Vanama (102008010)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0445\",\"descriptor\":\"SDET II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370553\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/DevTest-Engineer_R1726108\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/DevTest-Engineer_R1726108\/apply\",\"job_requisition_id\":\"R1726108\"}],\"organizations\":[{\"wid\":\"68acafd18bd2104d4d4ae51aaa180000\",\"descriptor\":\"13709 - T_Mobile - 980000706\",\"reference_id\":\"980000706\",\"custom_reference_id\":\"980000706\",\"company_reference_id\":null},{\"wid\":\"68acafd18bd2104d4de999668a980000\",\"descriptor\":\"W0ZTA1 T-Mobile:Supply Chain Dc Ops\/F\",\"reference_id\":\"W0ZTA1\",\"custom_reference_id\":\"W0ZTA1\",\"company_reference_id\":null},{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"7f97141f10161021c41bc8e9c9bc0000\",\"descriptor\":\"T-Mobile: Supply Chain Elevate\",\"reference_id\":\"T-Mobile: Supply Chain Elevate_20250204_IND\",\"custom_reference_id\":\"T-Mobile: Supply Chain Elevate_20250204_IND\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sivasankararao.juluru@concentrix.com\"},\"first_name\":\"Sivasankararao Juluru (102010875)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1726108\",\"wid\":\"4b1083791ef21003254516bbfedc0000\",\"descriptor\":\"DevTest Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1002\",\"campaign_id\":\"17987\",\"campaign_title\":\"Professional I, Sales Engineer R1726119\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional I, Sales Engineer\",\"street\":\"IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors\",\"address\":\"IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122016\",\"region\":null,\"country\":\"India\",\"short_description\":\"Role: Sales Engineer \\nLocation: Gurugram, Haryana\\nDesignation: Professional I, Sales Engineer \\nExperience-3Yrs\\n\\n Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.\\n\\nRole & key responsibilities \\n\u00b7         Strategically partner with the Customer Cloud Sales Team to identify and qualify business opportunities and identify key customer technical objections.\\n\u00b7         Develop strategies to resolve technical obstacles and architect client solutions to meet complex business and technical requirements\\n\u00b7         Lead the technical aspects of the sales cycle, including technical trainings, client presentations, technical bid responses, product and solution briefings, and proof-of-concept technical work\\n\u00b7         Identify and respond to key technical objections from client, providing prescriptive guidance for successful resolutions tailored to specific client needs\\n\u00b7         May directly work with Customer's Cloud products to demonstrate, design and prototype integrations in customer\/partner environments\\n\u00b7         Develop and deliver thorough product messaging to highlight advanced technical value propositions, using techniques such as: whiteboard and slide presentations, technical product demonstrations, white papers, trial management and RFI response documents\\n\u00b7         Assess technical challenges to develop and deliver recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution\\n\u00b7         Leverage technical expertise to provide best practice counsel to optimize advanced technical products effectiveness\\n\u00b7         Ensure customer data is accurate and actionable using Salesforce.com (SFDC) systems\\n\u00b7         Leverage 3rd party prospect and account intelligence tools to extract meaningful insights and support varying client needs\\n\u00b7         Navigate, analyse and interpret technical documentation for technical products, often including Customer Cloud products\\n\u00b7         Enhance skills and knowledge by using a Learning Management Solution (LMS) for training and certification\\n\u00b7         Serve as a technical and subject matter expert to support advanced trainings for team members on moderate to highly complex technical subjects\\n\u00b7         Offer thought leadership in the advanced technical solutions, such as cloud computing\\n\u00b7         Coach and mentor team members and advise managers on creating business and process efficiencies in internal workflows and training materials\\nCollect and codify best practices between sales, marketing, and sales engineers\\n\\nKey skills and knowledge: practical experience (preferred)\\n\u00b7         3-5 years of experience serving in a technical Engineer in an advanced technical environment\\n\u00b7         Prior experience with advanced technologies, such as: Big Data, PaaS, and IaaS technologies, etc.\\n\\nEducational qualification: \\nBachelors degree in Computer Science or other technical field, or equivalent\\n\\n\\nDisclaimer:\\n'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'\",\"long_description\":\"<p><\/p><p><b>Role:\u00a0Sales Engineer <\/b><\/p><p><b>Location:\u00a0Gurugram, Haryana<br \/>Designation:\u00a0Professional I, Sales Engineer\u00a0<\/b><\/p><p><b>Experience-3Yrs<\/b><\/p><p><\/p><p><b><u>\u00a0Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/u><\/b><\/p><p><\/p><p><b>Role &amp; key responsibilities <\/b><\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strategically partner with the Customer Cloud Sales Team to identify and qualify business opportunities and identify key customer technical objections.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Develop strategies to resolve technical obstacles and architect client solutions to meet complex business and technical requirements<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Lead the technical aspects of the sales cycle, including technical trainings<span>, client presentations, technical bid responses, product and solution briefings, and proof-of-concept technical work<\/span><\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <span>Identify and respond to key technical objections from client, providing prescriptive guidance for successful resolutions tailored to specific client needs<\/span><\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <span>May directly work with Customer&#39;s Cloud products to demonstrate, design and prototype integrations in customer\/partner environments<\/span><\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <span>Develop and deliver thorough product messaging to highlight advanced technical value propositions, using techniques such as: whiteboard and slide presentations, technical product demonstrations, white papers, trial management and RFI response documents<\/span><\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Assess technical challenges to develop and deliver recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Leverage technical expertise to provide best practice counsel to optimize advanced technical products effectiveness<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ensure customer data is accurate and actionable using Salesforce.com (SFDC) systems<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Leverage 3rd party prospect and account intelligence tools to extract meaningful insights and support varying client needs<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Navigate, analyse and interpret technical documentation for technical products, often including Customer Cloud products<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Enhance skills and knowledge by using a Learning Management Solution (LMS) for training and certification<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Serve as a technical and subject matter expert to support advanced trainings for team members on moderate to highly complex technical subjects<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Offer thought leadership in the advanced technical solutions, such as cloud computing<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Coach and mentor team members and advise managers on creating business and process efficiencies in internal workflows and training materials<\/p><p>Collect and codify best practices between sales, marketing, and sales engineers<\/p><p><\/p><p><b>Key skills and knowledge: practical experience (preferred)<\/b><\/p><p><b>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 3-5 years of experience serving in a technical Engineer in an advanced technical environment<\/b><\/p><p><b>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Prior experience with advanced technologies, such as: Big Data, PaaS, and IaaS technologies, etc.<\/b><\/p><p><\/p><p><b>Educational qualification: <\/b><\/p><p><b>Bachelors degree in Computer Science or other technical field, or equivalent<\/b><\/p><p><\/p><p><\/p><p><b>Disclaimer:<\/b><\/p><p><b><u>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/u><\/b><\/p><p><\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1726119\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:24.935+08:00\",\"created_at\":\"2026-04-28T20:07:46.084+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzk4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---SP-Infocity-Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Professional-I--Sales-Engineer_R1726119\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"organization_reference_id\":\"CIND\"},\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122016\",\"primary_location\":{\"id\":\"IN-GUR-INFOC-06\",\"wid\":\"283ba4423d321017bbbccf8cbed90000\",\"descriptor\":\"IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mritunjoy.das@concentrix.com\"},\"first_name\":\"Das, Mritunjoy\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102360442\",\"wid\":\"c08b6f115883101f9914b59cd69c0000\",\"descriptor\":\"Mritunjoy Das (102360442)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3239\",\"descriptor\":\"Professional I, Sales Engineer\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370382\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---SP-Infocity-Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Professional-I--Sales-Engineer_R1726119\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---SP-Infocity-Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Professional-I--Sales-Engineer_R1726119\/apply\",\"job_requisition_id\":\"R1726119\"}],\"organizations\":[{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"custom_reference_id\":null,\"company_reference_id\":\"CIND\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pradeep.singh14@concentrix.com\"},\"first_name\":\"Pradeep Singh (103375168)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726119\",\"wid\":\"01e03c3c073b10032023c466e8b20000\",\"descriptor\":\"Professional I, Sales Engineer\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1003\",\"campaign_id\":\"17986\",\"campaign_title\":\"Associate, Sales Support R1726116\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Quality Evaluator Associate\",\"street\":\"EGY Cairo RHQ\",\"address\":\"EGY Cairo RHQ\",\"city\":null,\"state\":\"Giza\",\"postal_code\":\"12568\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Associate, Sales Support is responsible for providing essential administrative support to the internal and external sales teams, allowing them to focus on sales activities. This position assists with order processing, sales contract research, price quotations, and document management while adhering to established processes related to quotations, bookings, and invoicing. Additionally, the role requires a basic understanding of product offerings and moderate proficiency in Microsoft Excel to effectively support sales initiatives and customer needs.\",\"long_description\":\"<ul><li>Prepare detailed quotes for contract renewal and RFP\/RFI responses daily to ensure timely and accurate pricing for client proposals<\/li><li>Maintain quote documentation with precise pricing and configuration updates weekly to support compliance and ease of access<\/li><li>Ensure integrity of client information in database systems regularly to maintain data accuracy and reliability<\/li><li>Update and manage Excel spreadsheets as needed to track quotes, documentation, and client interactions<\/li><li>Handle external and internal queries professionally and promptly to promote a client-oriented service approach<\/li><li>Perform bookings and purchase order processing daily to facilitate timely transaction completion and booking reconciliation<\/li><li>Conduct quality assurance self-checks on documentation and processes to ensure high standards and accuracy<\/li><li>Prioritize tasks to meet assigned deadlines consistently while paying attention to details for quality outcomes<\/li><\/ul>\",\"ats_external_id\":\"R1726116\",\"location\":\"Giza\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T20:09:20.676+08:00\",\"created_at\":\"2026-04-28T20:07:45.062+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzk4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B-Quality-Evaluator-Associate_R1726116\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Giza\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"12568\",\"primary_location\":{\"id\":\"EG-CAI-RAYAH-Y0\",\"wid\":\"c22d0d0d1d601026f557082ee7017678\",\"descriptor\":\"EGY Cairo RHQ\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Abdel El-Satar, Mahmoud Essam\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3240\",\"descriptor\":\"Associate, Sales Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371798\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B-Quality-Evaluator-Associate_R1726116\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B-Quality-Evaluator-Associate_R1726116\/apply\",\"job_requisition_id\":\"R1726116\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"momen.abdelmegied@concentrix.com\"},\"first_name\":\"Mo'men Amin (101093420)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726116\",\"wid\":\"9e4dd50bfa3c10031e1a5c5501fd0000\",\"descriptor\":\"B2B Quality Evaluator Associate\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with 2-3 Years of Experience preferred.<\/li><li>Sense of professionalism and ability to develop relationships.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency, and works well under pressure.<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1004\",\"campaign_id\":\"17980\",\"campaign_title\":\"Team Leader, Operations R1726068\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Team Leader- Jeddah\",\"street\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"address\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"city\":\"Riyadh\",\"state\":\"Riyadh\",\"postal_code\":\"11551\",\"region\":null,\"country\":\"Saudi Arabia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2><\/h2><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1726068\",\"location\":\"Riyadh, Riyadh\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:24.866+08:00\",\"created_at\":\"2026-04-28T18:07:54.542+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzk4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SAU-Riyadh-Sulaiman-Al-Hamdan-Street-Sulaimaniya-Riyadh-11551-POBox-42589\/Operations-Team-Leader--Jeddah_R1726068\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"e00371b6536010145c8146ad89fa0000\",\"descriptor\":\"Webhelp Arabia Telecommunication Company\",\"reference_id\":\"WSA01\",\"organization_reference_id\":\"WSA01\"},\"location\":{\"city\":\"Riyadh\",\"state\":\"Riyadh\",\"country\":{\"wid\":\"50423b5190ad49bb89e94cd58dfaad69\",\"iso2\":\"SA\",\"iso3\":\"SAU\",\"descriptor\":\"Saudi Arabia\",\"iso_numeric\":\"682\"},\"postal_code\":\"11551\",\"primary_location\":{\"id\":\"SA-RIY-SULAI-01\",\"wid\":\"8ad28f685747100a802411ac0f5c0000\",\"descriptor\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"abdullah.almadan@concentrix.com\"},\"first_name\":\"Almadan, Abdullah Faisal (\u0639\u0628\u062f\u0627\u0644\u0644\u0647 \u0641\u064a\u0635\u0644 \u0627\u0644\u0645\u062f\u0646)\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103402348\",\"wid\":\"9e0ce9724b6b102b9d8cb52e63a90000\",\"descriptor\":\"Abdullah Faisal Almadan (\u0639\u0628\u062f\u0627\u0644\u0644\u0647 \u0641\u064a\u0635\u0644 \u0627\u0644\u0645\u062f\u0646) (103402348)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370345\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SAU-Riyadh-Sulaiman-Al-Hamdan-Street-Sulaimaniya-Riyadh-11551-POBox-42589\/Operations-Team-Leader--Jeddah_R1726068\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SAU-Riyadh-Sulaiman-Al-Hamdan-Street-Sulaimaniya-Riyadh-11551-POBox-42589\/Operations-Team-Leader--Jeddah_R1726068\/apply\",\"job_requisition_id\":\"R1726068\"}],\"organizations\":[{\"wid\":\"e00371b6536010145c8146ad89fa0000\",\"descriptor\":\"Webhelp Arabia Telecommunication Company\",\"reference_id\":\"WSA01\",\"custom_reference_id\":null,\"company_reference_id\":\"WSA01\"},{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"286c2d06945410135c80a3697f410000\",\"descriptor\":\"W0ZJS8 Ph Delivery Recruiting Na Hub\",\"reference_id\":\"W0ZJS8\",\"custom_reference_id\":\"W0ZJS8\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d10632cf003e25e2e60c8\",\"descriptor\":\"10000 Production Agent - B&M\",\"reference_id\":\"DEP_CVG_10000\",\"custom_reference_id\":\"DEP_CVG_10000\",\"company_reference_id\":null},{\"wid\":\"2a10a72807ee1016f8a23bdd4b8a0000\",\"descriptor\":\"10580 - Delrecruiting - 980001798\",\"reference_id\":\"980001798\",\"custom_reference_id\":\"980001798\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"hadeel.alrawashdeh@concentrix.com\"},\"first_name\":\"Hadeel Monther Alrawashdeh (\u0647\u062f\u064a\u0644 \u0645\u0646\u0630\u0631 \u0627\u0644\u0631\u0648\u0627\u0634\u062f\u0629) (102386383)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726068\",\"wid\":\"82b3bbee8b9b1003166e0df1bbf70000\",\"descriptor\":\"Operations Team Leader- Jeddah\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1005\",\"campaign_id\":\"17979\",\"campaign_title\":\"Supervisor, Facility Management R1700991\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor, Facility Management\",\"street\":\"PHL Naga - Ninoy and Cory Ave, 2nd Flr\",\"address\":\"PHL Naga - Ninoy and Cory Ave, 2nd Flr\",\"city\":\"Naga\",\"state\":\"Camarines Sur\",\"postal_code\":\"4400\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Implement and maintain site-specific facility operations standards and processes set by facilities managers\\n\\nCoordinate and monitor the execution of building and house services, interior and exterior maintenance and security; take corrective action or escalate to facility manager as necessary\\n\\nParticipate in facilities management problem-resolution and decision-making by gathering information on behalf of facility manager from internal (e.g., end user computing, information systems) and external (e.g., vendors, International Facilities Management Association [IFMA]) sources; perform initial assessment of information and present options to manager\\n\\nMonitor outside vendor\/contractor compliance with contractual agreements; communicate non-compliance or other unresolved problems to facilities manager\\n\\nWork with facilities manager to coordinate and perform site-specific program operations activities (e.g., seat allocation) as requested by asset and program management\\n\\nCoordinate with internal resources (e.g., human resources, information systems, end user computing) to meet facility-related needs (computer configuration, telecom, furniture) of internal customers\\n\\nWork with facility manager to monitor and control facility inventory (e.g., storage, transfer and liquidation of extra furniture, fixtures, etc.)\\n\\nOversee minor remodeling (i.e., buildouts) or reconfiguration projects\\n\\nCoordinate building moves\\n\\nPrepare and update standard reports to ensure consistent presentation and analysis of data\\n\\nWill act as Safety Officer and Pollution Control Officer for the sites. Will need to ensure compliance to all government policies and implementations.\\n\\nAmenable to work onsite.\\n\\nWilling to be on shifting schedule.\u00a0\\n\\nPreferably can start ASAP.\",\"long_description\":null,\"ats_external_id\":\"R1700991\",\"location\":\"Naga, Camarines Sur\",\"job_type\":\"full_time\",\"salary\":\"487500\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-29T20:05:53.071+08:00\",\"created_at\":\"2026-04-28T18:07:52.947+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzk3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga---Ninoy-and-Cory-Ave-2nd-Flr\/Supervisor--Facility-Management_R1700991\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"organization_reference_id\":\"IDAKS\"},\"location\":{\"city\":\"Naga\",\"state\":\"Camarines Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4400\",\"primary_location\":{\"id\":\"PH-NAG-NINOY-02\",\"wid\":\"740544c0a47f013f6fc39b8f1f11c765\",\"descriptor\":\"PHL Naga - Ninoy and Cory Ave, 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lyra.lomocso@concentrix.com\"},\"first_name\":\"Lomocso, Lyra Melissa\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"101518664\",\"wid\":\"7e978fab56340138f5378e43ce48909a\",\"descriptor\":\"Lyra Melissa Lomocso (101518664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1103\",\"descriptor\":\"Supervisor, Facility Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370449\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga---Ninoy-and-Cory-Ave-2nd-Flr\/Supervisor--Facility-Management_R1700991\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga---Ninoy-and-Cory-Ave-2nd-Flr\/Supervisor--Facility-Management_R1700991\/apply\",\"job_requisition_id\":\"R1700991\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKS\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"roderick.cedeno@concentrix.com\"},\"first_name\":\"Derick Cedeno (233567)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1700991\",\"wid\":\"c2e8a51f8f0410031861ca9b86480000\",\"descriptor\":\"Supervisor, Facility Management\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1630\",\"campaign_id\":\"427\",\"campaign_title\":\"Advisor I, Technical Support - Bilingual R1726089\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Advisor (Norwegian-speaking) On Site - Audiovisual entertainment TV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Technical Support Advisor in Malaga (On Site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<b>\u00a0<\/b>\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a <b>Technical Support Advisor<\/b> on our team, you will:\u00a0<\/p><p>- In a correct, customer friendly and efficient manner answer and\/or solve complex technical questions or problems posed by customers via telephone or email\u00a0<br \/>- Identify and analyze the technical issue of the customer by good listening and asking clear and concise questions\u00a0<br \/>- Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal training and support systems\u00a0<br \/>- Per customer contact gather and document all relevant information into the system to insure a high level of service is delivered\u00a0<br \/>- Keep up to date with all new developments in the technical area, networks and consumer electronics relating to the position\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Have a proficient or bilingual level of Norwegian and advanced level of English\u00a0<br \/>- Have a completed ICT training\u00a0<br \/>- Have knowledge of network architecture and Consumer Electronics products (wireless audio, smart displays, etc.)\u00a0<br \/>- Have a good understanding of the MS Office environment is essential\u00a0<br \/>- Are service orientated, accurate, analytical, communicative and have a good telephone etiquette\u00a0<\/p><p><\/p><p>It will be a plus if you have:\u00a0<\/p><p>- A strong technical affinity, experience in technical field\u00a0<br \/>- Experience in Business-to-Consumer (B2C) or Business-to-Business (B2B) environment\u00a0<\/p><p><\/p><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help you support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract: <b>Schedule <\/b>\u00a009:00-18:00 Monday-Friday<br \/>- Salary 21.428 euros gross\/year &#43; up to 1.800 euros gross\/year in bonus\u00a0<br \/>- Central office location in <b>Benalmadena<\/b><br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses, and language classes\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is an equal opportunity employer<\/b><\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><b><u><span>R1726089\u00a0<\/span><\/u><\/b><\/p>\",\"ats_external_id\":\"R1726089\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1785.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-01T01:59:11.765+02:00\",\"created_at\":\"2026-04-28T18:05:40.356+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mjc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mjc\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Norwegian\"],\"recruiter\":{\"email\":{\"address\":\"sofia.bentodematosferreira@concentrix.com\"},\"first_name\":\"Bento De Matos Ferreira, Sofia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102540447\",\"wid\":\"da7d7d2449a21010382b12ae06150001\",\"descriptor\":\"Sofia Bento De Matos Ferreira (102540447)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2945\",\"descriptor\":\"Advisor I, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370516\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Technical-Support-Advisor--Norwegian-speaking--On-Site---Audiovisual-entertainment-TV02_R1726089\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Technical-Support-Advisor--Norwegian-speaking--On-Site---Audiovisual-entertainment-TV02_R1726089\/apply\",\"job_requisition_id\":\"R1726089\"}],\"organizations\":[{\"wid\":\"35ad68c732c0101fc610891a61a00000\",\"descriptor\":\"W0ZQO0 P_Sbt_Spain_Tp Vision\",\"reference_id\":\"W0ZQO0\",\"custom_reference_id\":\"W0ZQO0\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"c03d0478f7c3101ef08bb249f2200000\",\"descriptor\":\"20260 - Tpv Technology - WHSBTSPAIN75\",\"reference_id\":\"WHSBTSPAIN75\",\"custom_reference_id\":\"WHSBTSPAIN75\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"arnie.ormset@concentrix.com\"},\"first_name\":\"Arnie Demetrio Ormset (102538890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726089\",\"wid\":\"17b5b87f4d77100329cb845ddc1c0000\",\"descriptor\":\"Technical Support Advisor (Norwegian-speaking) On Site - Audiovisual entertainment TV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1631\",\"campaign_id\":\"423\",\"campaign_title\":\"Advisor I, Sales - Bilingual R1726201\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (French - speaking) - Hybrid OV01\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an I<b>nside Sales Representative in Malaga (hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an Inside Sales Representative on our team, you will:\u00a0\u00a0<\/p><p>-\u00a0 Do identification and qualification of prospects and deciders in the targeted companies\u00a0<\/p><p>- Handle inside sales activity\u00a0<\/p><p>- Carry out inbound and outbound calls\u00a0<\/p><p>- Cross sell and Upsell\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Are bilingual or proficient in<b> French &#43; English<\/b><\/p><p>- Have good knowledge in IT and preferably cloud \/ hosting solutions\u00a0<\/p><p>- Have good sales B2B knowledge\u00a0\u00a0\u00a0<\/p><p>- Have outbound experience \/ sales experience\u00a0<\/p><p>- Can identify new sales chances\u00a0<\/p><p>- Are punctual, loyal, reliable\u00a0<\/p><p>- Have authenticity and self-confidence\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p>- Full-time, permanent, Spanish contract, 39h\/week: Monday to Friday from 09:00 to 18:00<\/p><p>- A base salary of 19,600\u20ac year\/gross plus up to 4,800\u20ac year\/gross in bonus\u00a0&#43; private medical insurance<\/p><p>- Full paid training for the company and the products you will be working on\u00a0<\/p><p>-A modern centrally placed office in Benalmadena, right next to the beach area\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<br \/><b><u><span>R1726201<\/span><\/u><\/b><\/p>\",\"ats_external_id\":\"R1726201\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T01:59:11.838+02:00\",\"created_at\":\"2026-04-28T16:11:25.367+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MjM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MjM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"aileen.albayalde@concentrix.com\"},\"first_name\":\"Albayalde, Aileen Jill\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102542229\",\"wid\":\"da7d7d2449a21010333022fc37780004\",\"descriptor\":\"Aileen Jill Albayalde (102542229)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2944\",\"descriptor\":\"Advisor I, Sales - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371106\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative--French---speaking----Hybrid-OV01_R1726201\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative--French---speaking----Hybrid-OV01_R1726201\/apply\",\"job_requisition_id\":\"R1726201\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"399e513c0e2b101fca582947c9900000\",\"descriptor\":\"20029 - Ovhcloud - WHSBTSPAIN154\",\"reference_id\":\"WHSBTSPAIN154\",\"custom_reference_id\":\"WHSBTSPAIN154\",\"company_reference_id\":null},{\"wid\":\"598e7abcf5cd101fcbfeac1c17350000\",\"descriptor\":\"W0ZNIP P_Sbt_ Spain_ Ovh\",\"reference_id\":\"W0ZNIP\",\"custom_reference_id\":\"W0ZNIP\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"Marie.Bodin@concentrix.com\"},\"first_name\":\"Marie Bodin (On Leave) (102539349)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726201\",\"wid\":\"3c6d7c0d8bf61003260fafa9c97a0000\",\"descriptor\":\"Inside Sales Representative (French - speaking) - Hybrid OV01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1632\",\"campaign_id\":\"422\",\"campaign_title\":\"Advisor I, B2B Sales R1726212\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Account Manager (English-speaking) - Hybrid - Tech Industry ES03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Account Manager in Barcelona (hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Sales Account Manager<\/b>, you will: \u00a0<br \/>- Build and grow relationships with resellers with the aim of understanding their business.<\/p><p>- Maximizing reseller trust and loyalty to our brand above the competition.<\/p><p>- Facilitate reseller competencies and certification in BU products.<\/p><p>- Detect new opportunities and facilitate the closure of deals with the help of support team (if needed).<br \/>- Ensure resellers are taking advantage of promotions, events &amp; programs.<br \/>- Monitor the execution of reseller marketing plan, investment and co-marketing activities. \u00a0<br \/>- Possibly attend product and\/or reseller events to meet key partners.<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual in English.<br \/>- Have at least 2 years sales experience (preferably B2B).<br \/>- Have strong communication skills (verbal &amp; written).<br \/>- Value collaboration and enjoy working with a motivated, multi-language team.<\/p><p>- A Bachelors degree in Marketing preferred, but not essential.<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Have experience working with channel partners \/ resellers \/ distributors.\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond the norm. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>- Full-time\u00a039 hours\/week permanent contract:\u00a0 Monday to Thursday from 9:00 to 18:00, Friday from 9:00 to 17:00<br \/>- Salary 23,000 euros gross\/year &#43; up to 7,000 euros gross\/year in bonus &#43; private medical insurance.<br \/>- Office in central location in Barcelona, opportunity to work from home<\/p><p>- Bring-a-friend (referral) bonus opportunities\u00a0<\/p><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs, specialized courses\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix,<\/b> we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><br \/><b><u><span>R1726212<\/span><\/u><\/b><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1726212\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1948\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-16T01:59:06.616+02:00\",\"created_at\":\"2026-04-28T16:11:24.570+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MjI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MjI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"aileen.albayalde@concentrix.com\"},\"first_name\":\"Albayalde, Aileen Jill\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102542229\",\"wid\":\"da7d7d2449a21010333022fc37780004\",\"descriptor\":\"Aileen Jill Albayalde (102542229)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371125\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Account-Manager--English-speaking----Hybrid---Tech-Industry-ES03_R1726212-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Account-Manager--English-speaking----Hybrid---Tech-Industry-ES03_R1726212-1\/apply\",\"job_requisition_id\":\"R1726212\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"e97455ad7991100351fccf552c150000\",\"descriptor\":\"W0ZW8Q P_Sbt_Spain_Epson Sapphire\",\"reference_id\":\"W0ZW8Q\",\"custom_reference_id\":\"W0ZW8Q\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"da61a4561a231003516dd6f91ec30000\",\"descriptor\":\"23649 - Seiko Epson Corporation - WHSBTSPAIN376\",\"reference_id\":\"WHSBTSPAIN376\",\"custom_reference_id\":\"WHSBTSPAIN376\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"francois.louw@concentrix.com\"},\"first_name\":\"Francois Louw (102541752)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726212\",\"wid\":\"da655d07b694100326d90d165a250000\",\"descriptor\":\"Sales Account Manager (English-speaking) - Hybrid - Tech Industry ES03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1006\",\"campaign_id\":\"17962\",\"campaign_title\":\"Specialist, Wellbeing R1724857\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Wellbeing\",\"street\":\"MYS Kuala Lumpur - 211, Jalan Tun Sambanthan\",\"address\":\"MYS Kuala Lumpur - 211, Jalan Tun Sambanthan\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"Our psychological health team is a diverse group of specialists dedicated to developing, delivering, and evaluating employee health and wellbeing strategies for Trust & Safety teams at Concentrix. Our initiatives are crafted to enhance and support positive mental and physical health, while fostering a healthy culture and work environment across the organization. \\n\\nThe Onsite Wellbeing Counsellor will provide onsite mental health and wellbeing support to employees working in content moderation roles.\",\"long_description\":\"<div><div><p><span><span>As a qualified<span>\u00a0<\/span><\/span><span>counsellor or psychotherapist<\/span><span>,<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>conduct sessions using interventions<span>\u00a0<\/span><\/span><span>such as<\/span><span><span>\u00a0<\/span>Cognitive<span>\u00a0<\/span><\/span><span>Behavioral<\/span><span><span>\u00a0<\/span>Therapy (CBT)<\/span><span>,<span>\u00a0<\/span><\/span><span>Acceptance and Commitment Therapy<\/span><span><span>\u00a0<\/span>(ACT)<\/span><span><span>\u00a0<\/span>and<\/span><span><span>\u00a0<\/span>Mindfulness Based Therapies (MBT)<\/span><span>.<span>\u00a0<\/span><\/span><span>You\u2019ll<\/span><span><span>\u00a0<\/span>routinely<span>\u00a0<\/span><\/span><span>assess cases<\/span><span><span>\u00a0<\/span>for risk,<span>\u00a0<\/span><\/span><span>follow<span>\u00a0<\/span><\/span><span>strict<span>\u00a0<\/span><\/span><span>safety<span>\u00a0<\/span><\/span><span>protocols<\/span><span><span>\u00a0<\/span>and escalate complex cases<span>\u00a0<\/span><\/span><span>to clinical leadership<\/span><span>. Your role<span>\u00a0<\/span><\/span><span>also<span>\u00a0<\/span><\/span><span>includes<span>\u00a0<\/span><\/span><span>collaborating with your colleagues to design and deliver group sessions that<span>\u00a0<\/span><\/span><span>improve resilience, healthy coping, and distress management skills<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As this role falls into the category of Trust &amp; Safety,<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>be working with people<span>\u00a0<\/span><\/span><span>exposed to harmful content. This may occur in the form of images, video, and text related to hate speech, violence, child safety, depictions of harm to self and others, and harm to animals.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>The primary<\/span><span><span>\u00a0<\/span>responsibilities of this role include:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Deliver one to one<span>\u00a0<\/span><\/span><span>onsite<\/span><span><span>\u00a0<\/span>counselling sessions, addressing a range of psychological health issues<span>\u00a0<\/span><\/span><span>using short-term therapeutic interventions such as CBT, ACT and MBT<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deliver one to one<span>\u00a0<\/span><\/span><span>onsite<\/span><span><span>\u00a0<\/span>coaching<span>\u00a0<\/span><\/span><span>sessions<\/span><span>, and develop resilience plans for<span>\u00a0<\/span><\/span><span>maintaining<\/span><span><span>\u00a0<\/span>employee health and wellbeing<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deliver<span>\u00a0<\/span><\/span><span>onsite<\/span><span><span>\u00a0<\/span>group and peer support sessions aimed at building resilience, developing healthy coping<span>\u00a0<\/span><\/span><span>strategies<\/span><span><span>\u00a0<\/span>and building positive working relationships<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Facilitate<span>\u00a0<\/span><\/span><span>onsite<\/span><span><span>\u00a0<\/span>creative sessions such as creative therapies, music therapies, and mindfulness-based activities<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Assess cases for trauma<\/span><span><span>\u00a0<\/span><\/span><span>related to exposure to graphic content and<span>\u00a0<\/span><\/span><span>follow<\/span><span><span>\u00a0<\/span>escalation<span>\u00a0<\/span><\/span><span>protocols<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Evaluate and<\/span><span><span>\u00a0<\/span>appropriately<\/span><span><span>\u00a0<\/span>manage risks of harm to self or others<span>\u00a0<\/span><\/span><span>in a timely manner<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>M<\/span><span>anag<\/span><span>e<\/span><span><span>\u00a0<\/span>confidential<\/span><span><span>\u00a0<\/span>case<\/span><span><span>\u00a0<\/span>records and reports<span>\u00a0<\/span><\/span><span>safely, and in line with privacy protocols<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deliver<span>\u00a0<\/span><\/span><span>psychometric assessment<\/span><span>s to<\/span><span><span>\u00a0<\/span><\/span><span>employees<\/span><span><span>\u00a0<\/span><\/span><span>in the region<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Re<\/span><span>view assessment data<span>\u00a0<\/span><\/span><span>for trends that require intervention,<span>\u00a0<\/span><\/span><span>and<span>\u00a0<\/span><\/span><span>contribute to<\/span><span><span>\u00a0<\/span>insight reports<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Complete administrative duties, including tracking session data and completion of individual case notes in a timely manner<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Respond promptly to emails and messages from<span>\u00a0<\/span><\/span><span>employees seeking support,<span>\u00a0<\/span><\/span><span>ensuring clear and<span>\u00a0<\/span><\/span><span>timely<\/span><span><span>\u00a0<\/span>communication<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>C<\/span><span>ommunicate with the<span>\u00a0<\/span><\/span><span>clinical leadership<\/span><span><span>\u00a0<\/span>team on a regular basis to discuss observations<\/span><span>,<span>\u00a0<\/span><\/span><span>insights risks and<span>\u00a0<\/span><\/span><span>areas for improvement<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Contribute towards safe working practices across the Psychological Health team<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Attend monthly peer support sessions with your Clinical Manager and regional colleagues<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Adhere to professional and ethical guidelines set by discipline specific governing and licensing bodies<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Minium qualifications:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Master\u2019s degree in clinical psychology, counselling psychology,<span>\u00a0<\/span><\/span><span>or<span>\u00a0<\/span><\/span><span>psychotherapy<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Current unrestricted license to practice in the country where the site is based<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Minimum<span>\u00a0<\/span><\/span><span>3<\/span><span><span>\u00a0<\/span>years of experience in well<\/span><span>being<\/span><span><span>\u00a0<\/span>or psychotherapy field<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proven e<\/span><span>xperience in cross-cultural counselling,<span>\u00a0<\/span><\/span><span>demonstrating<\/span><span><span>\u00a0<\/span>sensitivity and competence with diverse client backgrounds<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Able to build trust and rapport with<span>\u00a0<\/span><\/span><span>employees,<span>\u00a0<\/span><\/span><span>managers<\/span><span><span>\u00a0<\/span>and team members\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proven e<\/span><span>xperience designing and delivering wellbeing\/mental health training,<span>\u00a0<\/span><\/span><span>workshops<\/span><span><span>\u00a0<\/span>and webinars<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong data management skills, ensuring<span>\u00a0<\/span><\/span><span>accurate<\/span><span><span>\u00a0<\/span>handling of<span>\u00a0<\/span><\/span><span>sensitive<\/span><span><span>\u00a0<\/span>information and session records<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Excellent time management and prioritization skills, effectively handling multiple tasks and responsibilities in a dynamic setting<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proven ability to<span>\u00a0<\/span><\/span><span>maintain<\/span><span><span>\u00a0<\/span>professionalism and ethical standards in a<span>\u00a0<\/span><\/span><span>business<\/span><span><span>\u00a0<\/span>environment<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Excellent communication skills\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>\u00b7 English B1 as minimum English Language Proficiency<\/span><\/span><\/p><\/li><\/ul><\/div><\/div><div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Desired<\/span><span><span>\u00a0<\/span>qualifications:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Experience working in<span>\u00a0<\/span><\/span><span>Trust and Safety<span>\u00a0<\/span><\/span><span>or a content moderation environment<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div>\",\"ats_external_id\":\"R1724857\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"5000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-05-13T12:07:24.643+08:00\",\"created_at\":\"2026-04-28T16:05:41.522+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzk2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---211-Jalan-Tun-Sambanthan\/Specialist--Wellbeing_R1724857-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Wellbeing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"organization_reference_id\":\"YMY01\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUA-CLIEN-03\",\"wid\":\"a6526c33d79410234627f91957050000\",\"descriptor\":\"MYS Kuala Lumpur - 211, Jalan Tun Sambanthan\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"hatim.azhar@concentrix.com\"},\"first_name\":\"Azhar, Muhammad Hatim\"},\"categories\":[{\"descriptor\":\"CF Wellbeing\"}],\"recruiters\":[{\"id\":\"102382663\",\"wid\":\"d5b3219023f0102b3f0e9bc88a810000\",\"descriptor\":\"Muhammad Hatim Azhar (102382663)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2994\",\"descriptor\":\"Specialist, Wellbeing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372136\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---211-Jalan-Tun-Sambanthan\/Specialist--Wellbeing_R1724857-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---211-Jalan-Tun-Sambanthan\/Specialist--Wellbeing_R1724857-1\/apply\",\"job_requisition_id\":\"R1724857\"}],\"organizations\":[{\"wid\":\"6bbd368dc38710311bf5569a0eac0000\",\"descriptor\":\"W1002J Roblox Tech Customer Service\",\"reference_id\":\"W1002J\",\"custom_reference_id\":\"W1002J\",\"company_reference_id\":null},{\"wid\":\"ee6a807e812d100bef1becb3b4800000\",\"descriptor\":\"COGS (SITE) T&S Wellbeing Bill DIR\",\"reference_id\":\"SITTSWELLBL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7a70a101a05f1030eb93a1b48cd60000\",\"descriptor\":\"25722 - ROBLOX - 980008914\",\"reference_id\":\"980008914\",\"custom_reference_id\":\"980008914\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"custom_reference_id\":null,\"company_reference_id\":\"YMY01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"cherrieelaine.bautista@concentrix.com\"},\"first_name\":\"Cherrie Bautista (222102)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1724857\",\"wid\":\"17b5b87f4d771003101243c006830000\",\"descriptor\":\"Specialist, Wellbeing\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"532\",\"campaign_id\":\"198\",\"campaign_title\":\"Team Leader - Dutch ( Relocate to Malaysia) \",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader - Dutch ( Relocate to Malaysia)\",\"street\":null,\"address\":null,\"city\":\"Kuala Lumpur\",\"state\":\"Federal Territory of Kuala Lumpur\",\"postal_code\":null,\"region\":\"Maleisi\u00eb\",\"country\":\"Netherlands\",\"short_description\":\"You are wanted!\",\"long_description\":\"<p><strong>About Concentrix: <\/strong><\/p>\\n<p>A global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.<\/p>\\n<p>Website: <a href=\\\"http:\/\/www.concentrix.com\/\\\">http:\/\/www.concentrix.com<\/a><a href=\\\"http:\/\/www.concentrix.com\/\\\"> <\/a><\/p>\\n<p><strong>Role:<\/strong> Team Leader<\/p>\\n<p><strong>About Role:<\/strong> The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.<\/p>\\n<p><strong>Essential Functions\/Core Responsibilities:&nbsp; <\/strong><\/p>\\n<ul>\\n<li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li>\\n<li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li>\\n<li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li>\\n<li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;) and financial expectations<\/li>\\n<li>Communicate expectations to employees and provide timely updates<\/li>\\n<li>Provide subject matter expertise in handling escalated customer calls as needed<\/li>\\n<li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li>\\n<li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li>\\n<li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li>\\n<\/ul>\\n<h1>Candidate Profile&nbsp;<\/h1>\\n<ul>\\n<li>Associate's degree in related field with two to four years of relevant experience preferred<\/li>\\n<li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li>\\n<li>Work well under pressure and follow through on items to completion<\/li>\\n<li>Strong communication skills, both written and verbal<\/li>\\n<li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li>\\n<li>Ability to mentor, coach and provide direction to a team of employees<\/li>\\n<li>Background \/ prior experience in Sales will be preferred.<\/li>\\n<li>Willingness to work a flexible schedule<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Disclaimer&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3917658270\",\"location\":\"Kuala Lumpur, Maleisi\u00eb\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-28T16:32:47.298+02:00\",\"created_at\":\"2026-04-28T14:43:59.877+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTg?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"\",\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1007\",\"campaign_id\":\"17955\",\"campaign_title\":\"Manager I, Talent Acquisition R1718855\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager, Talent Acquisition Business Analytics\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Business Analytics Manager \u2013 Recruitment is responsible for leading data-driven strategies that optimize the end-to-end recruitment process. This role partners closely with Talent Acquisition, Operations, and Leadership teams to translate recruitment data into actionable insights that improve hiring efficiency, quality of hire, cost management, and workforce planning.\\n\\nThe ideal candidate combines strong analytical expertise with deep understanding of recruitment metrics, funnel management, and workforce demand forecasting.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><p>1.\u2060 \u2060Recruitment Analytics &amp; Reporting<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Develop and manage dashboards tracking key recruitment KPIs (e.g., time-to-fill, time-to-hire, source effectiveness, offer acceptance rate, recruiter productivity).<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Provide weekly\/monthly hiring performance reports to stakeholders.<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Analyze hiring funnel performance and identify bottlenecks.<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Ensure data integrity across ATS and HR systems.<\/p><p>2.\u2060 \u2060Workforce Planning &amp; Forecasting<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Partner with Recruitment Operations and Talent Sourcing to forecast required team headcount.<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Build predictive models for hiring volume, ramp timelines, and attrition impact.<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Support headcount planning and capacity modeling.<\/p><p>3.\u2060 \u2060Process Optimization<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Identify opportunities to streamline recruitment processes through analytics.<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Recommend data-backed improvements to sourcing strategy, screening, and selection workflows.<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Drive automation and system utilization to reduce manual trackers and improve data visibility.<\/p><p>4.\u2060 \u2060Stakeholder Partnership<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Act as strategic advisor to Talent Acquisition leaders.<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Present insights and recommendations to senior leadership.<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Support governance reporting and compliance tracking.<\/p><p>5.\u2060 \u2060Technology &amp; Systems Management<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Optimize ATS and reporting tools usage.<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Collaborate with IT and vendors for system enhancements.<br \/>\u00a0\u00a0 \u00a0\u2022\u00a0\u00a0 \u00a0Implement data visualization tools (e.g., Power BI, Tableau, DOMO).<\/p>\",\"ats_external_id\":\"R1718855\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"975000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-28T14:05:34.047+08:00\",\"created_at\":\"2026-04-28T14:04:29.966+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzk1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Manager--Talent-Acquisition-Business-Analytics_R1718855\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"organization_reference_id\":\"IDAKS\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"markgil.pena@concentrix.com\"},\"first_name\":\"Pena, Mark Gil\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"100882615\",\"wid\":\"60219339f7a01064a5be0f47c6b47903\",\"descriptor\":\"Gil Pena (100882615)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0939\",\"descriptor\":\"Manager I, Talent Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370287\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Manager--Talent-Acquisition-Business-Analytics_R1718855\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Manager--Talent-Acquisition-Business-Analytics_R1718855\/apply\",\"job_requisition_id\":\"R1718855\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKS\"},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"virgilio.dionisio@concentrix.com\"},\"first_name\":\"Argie Dionisio (978583)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1718855\",\"wid\":\"d5ac6372512a10030c0fbbce016c0000\",\"descriptor\":\"Manager, Talent Acquisition Business Analytics\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"533\",\"campaign_id\":\"196\",\"campaign_title\":\"Quality Analyst | Dutch (Relocate to Malaysia) \",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Analyst | Dutch (Relocate to Malaysia) |\",\"street\":null,\"address\":null,\"city\":\"Kuala Lumpur\",\"state\":\"Federal Territory of Kuala Lumpur\",\"postal_code\":null,\"region\":\"Maleisi\u00eb\",\"country\":\"Netherlands\",\"short_description\":\"You are wanted!\",\"long_description\":\"<p><strong>About Concentrix: <\/strong><\/p>\\n<p>A global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.<\/p>\\n<p>Website: <a href=\\\"http:\/\/www.concentrix.com\/\\\">http:\/\/www.concentrix.com<\/a><a href=\\\"http:\/\/www.concentrix.com\/\\\"> <\/a><\/p>\\n<p><strong>Role: <\/strong>Quality Analyst<strong> <\/strong><\/p>\\n<p><strong>Essential Functions\/Core Responsibilities:&nbsp; <\/strong><\/p>\\n<ul>\\n<li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li>\\n<li>Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li>\\n<li>Participates in calibration sessions\/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices<\/li>\\n<li>Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li>\\n<li>Maintains strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li>\\n<li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li>\\n<li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.)<\/li>\\n<li>Complete phone time to keep current on programs (as applicable)<\/li>\\n<li>Contribute to maintaining forms and legends documents<\/li>\\n<li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<strong> <\/strong><\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Candidate Profile&nbsp; <\/strong><\/p>\\n<ul>\\n<li>Good verbal and written communication and interpersonal skills. Personnel should have competency in written and spoken local and English Language.<\/li>\\n<li>Excellent Verbal and Written communications skills<\/li>\\n<li>Proficient with Feedback &amp; Coaching skills<\/li>\\n<li>Must have the ability to work under pressure<\/li>\\n<li>The applicant should be proficient with MS office (Powerpoint, Excel, Word)<\/li>\\n<li>Drive for self-learning and knowledge enhancement<\/li>\\n<li>Must have analytical abilities to analyse data, trends from effectiveness surveys<\/li>\\n<li>Ability to multi-task and meet timelines on deliverable<\/li>\\n<li>Detail-oriented<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&copy; 2024 All Rights Reserved. Confidential and Proprietary. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>Disclaimer&nbsp;<\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"4079120515\",\"location\":\"Kuala Lumpur, Maleisi\u00eb\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-29T01:59:11.560+02:00\",\"created_at\":\"2026-04-28T13:37:29.044+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTY?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"140\",\"campaign_id\":\"1633\",\"campaign_title\":\"R1726236 Specifying Spanish Bilingual Representative (Remote) (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"R1726236 Specifying Spanish Bilingual Representative (Remote) \",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"The Specifying Spanish Bilingual Representative (Remote) works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position until Friday, May 1, 2026. Military veterans are encouraged to apply.)\",\"long_description\":\"<p><span>Title: <span>Specifying Spanish Bilingual Representative <\/span> (Remote)<\/span><\/p><p>Location: WAH-Remote (NA) \u2013 U.S.<\/p><p><\/p><p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Happiest Employees<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then a remote <span>Customer Service Representative<\/span> position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a remote <span>Specifying Spanish Bilingual Representative<\/span>, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As a Specifying Spanish Bilingual Representative (Remote) at Concentrix, you will:<\/p><ul><li><p>Utilize client systems to investigate customer part inquiries<\/p><\/li><li><p>Have working knowledge of car mechanics<\/p><\/li><li><p>Provides verification and\/or recommendation on correct auto parts requirements<\/p><\/li><li><p>May require considerable adaptation in response to the particular customer in order to achieve success<\/p><\/li><li><p>Maintain database case notes on all situations<\/p><\/li><li><p>Reads and researches relevant materials and resources to stay current in programs<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><ul><li><p>High School diploma or GED equivalent required.<\/p><\/li><li><p>Must be fluent in Spanish in verbal and written form<\/p><\/li><li><p>Additional Automotive Parts training or certifications a plus<\/p><\/li><li><p>1 - 2 years of Automotive Parts Counter experience<\/p><\/li><li><p>PC \/ Keyboarding Skills including Word &amp; Excel<\/p><\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our Concentrix Culture Statements says, \u201cWe are fanatical about our staff.\u201d That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $16 per hour <span>(pay rate will not be below the applicable minimum wage)<\/span><span>, Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <\/span><span>401(k) retirement plan<\/span><span>, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. <\/span><\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ&#43; Pride, Ability (Disabilities), and Health and Wellness<\/p><\/li><li><p>Registered Retirement Savings Plan; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey\u00a0<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1726236\",\"location\":\"USA, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T18:59:04.940-05:00\",\"created_at\":\"2026-04-28T10:10:40.888-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjMz?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjMz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3787f837a43c01ceeacd693fc6144016\",\"address\":\"christine.steinkamp@concentrix.com\"},\"last_name\":\"Steinkamp\",\"first_name\":\"Christine\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372203\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Specifying-Spanish-Bilingual-Representative--Remote-_R1726236-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Specifying-Spanish-Bilingual-Representative--Remote-_R1726236-1\/apply\",\"job_requisition_id\":\"R1726236\"}],\"organizations\":[{\"wid\":\"df2f068c35b1019d55ef180d501051ee\",\"descriptor\":\"W0ZAAT MOPAR Specifying\",\"reference_id\":\"W0ZAAT\",\"custom_reference_id\":\"W0ZAAT\"},{\"wid\":\"f9af6d726098019feda04f214006cdfc\",\"descriptor\":\"WZAAT - Stellantis - 12778\",\"reference_id\":\"12778\",\"custom_reference_id\":\"12778\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"5a55e341dd9c1002fc126fac745c0004\",\"address\":\"christina.tipton@concentrix.com\"},\"last_name\":\"Tipton\",\"first_name\":\"Christina\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726236\",\"wid\":\"01e03c3c073b1003292ca02d6c440000\",\"descriptor\":\"R1726236 Specifying Spanish Bilingual Representative (Remote) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3787f837a43c01ceeacd693fc6144016\",\"address\":\"christine.steinkamp@concentrix.com\"},\"last_name\":\"Steinkamp\",\"first_name\":\"Christine\"},{\"email\":{\"wid\":\"87b02d0ee496015de3a20ce70d1ae636\",\"address\":\"chariti.hoven@concentrix.com\"},\"last_name\":\"Hoven\",\"first_name\":\"Roo\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1008\",\"campaign_id\":\"17945\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1725748\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Security Engineer (Korean)\",\"street\":\"KOR Work-at-Home\",\"address\":\"KOR Work-at-Home\",\"city\":\"Municipality Missing\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Korea (Republic of)\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Minimum 5&#43; years of hands-on experience in the following areas:<\/p><p>\u2022 Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure.<\/p><p>\u2022 Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup\/recovery, and monitoring services.<\/p><p>\u2022 Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods.<\/p><p>\u2022 Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.<\/p><p>\u2022 Experience in business continuity planning, incident response coordination, and process maturity assessments.<\/p>\",\"ats_external_id\":\"R1725748\",\"location\":\"Municipality Missing\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"annually\",\"salary_currency\":\"KRW\",\"updated_at\":\"2026-05-15T20:04:30.755+08:00\",\"created_at\":\"2026-04-28T08:03:52.152+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzk0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/KOR-Work-at-Home\/Cloud-Security-Engineer--Korean-_R1725748\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01516c47cd76c10f8c38\",\"descriptor\":\"Concentrix Services Korea Limited\",\"reference_id\":\"ICNKR\",\"organization_reference_id\":\"ICNKR\"},\"location\":{\"city\":\"Municipality Missing\",\"state\":null,\"country\":{\"wid\":\"7a5a2aadf9d34086a2bfbfd408bc28da\",\"iso2\":\"KR\",\"iso3\":\"KOR\",\"descriptor\":\"Korea, Republic of\",\"iso_numeric\":\"410\"},\"postal_code\":null,\"primary_location\":{\"id\":\"KR-WAH-KOREA-00\",\"wid\":\"a341bcaf6be210094fdaa41a8e320000\",\"descriptor\":\"KOR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"krystel.flores@concentrix.com\"},\"first_name\":\"Flores, Krystel\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"102201405\",\"wid\":\"f758ea0a0218100afdba12c390c40000\",\"descriptor\":\"Krystel Flores (102201405)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372607\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/KOR-Work-at-Home\/Cloud-Security-Engineer--Korean-_R1725748\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/KOR-Work-at-Home\/Cloud-Security-Engineer--Korean-_R1725748\/apply\",\"job_requisition_id\":\"R1725748\"}],\"organizations\":[{\"wid\":\"740544c0a47f01516c47cd76c10f8c38\",\"descriptor\":\"Concentrix Services Korea Limited\",\"reference_id\":\"ICNKR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNKR\"},{\"wid\":\"267369b699511018fa42da53d6790000\",\"descriptor\":\"25181 - MICROSOFT - 980007649\",\"reference_id\":\"980007649\",\"custom_reference_id\":\"980007649\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"95843945b83f10191d4a3f128e940000\",\"descriptor\":\"W0ZYP3 Microsoft-Gcs Sme&C Pod W@R 20\",\"reference_id\":\"W0ZYP3\",\"custom_reference_id\":\"W0ZYP3\",\"company_reference_id\":null},{\"wid\":\"45e7497b3c3c1021c41668f2911a0000\",\"descriptor\":\"Microsoft: GPIC\/GPS FY25\",\"reference_id\":\"Microsoft: GPIC\/GPS FY25_20250204_IND\",\"custom_reference_id\":\"Microsoft: GPIC\/GPS FY25_20250204_IND\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"saroj.dash@concentrix.com\"},\"first_name\":\"Saroj Dash (103386895)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1725748\",\"wid\":\"d5ac6372512a1002f8f03541a19a0000\",\"descriptor\":\"Cloud Security Engineer (Korean)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1009\",\"campaign_id\":\"17942\",\"campaign_title\":\"Specialist, Financial Planning &amp; Analysis R1724032\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Financial Planning & Analysis - Bilingual\",\"street\":\"COL Work-at-Home\",\"address\":\"COL Work-at-Home\",\"city\":\"COL\",\"state\":\"Amazonas\",\"postal_code\":null,\"region\":null,\"country\":\"Colombia\",\"short_description\":\"El Specialist, Financial Planning & Analysis Bilingual ser\u00e1 responsable de brindar soporte financiero y anal\u00edtico a las \u00e1reas de Operaciones y Workforce, asegurando el seguimiento de resultados, elaboraci\u00f3n de reportes, an\u00e1lisis de variaciones y generaci\u00f3n de informaci\u00f3n clave para la toma de decisiones.\\n\\nLa persona seleccionada trabajar\u00e1 de cerca con managers y directores de Operaciones, contribuyendo al an\u00e1lisis de costos, forecast, presupuesto, productividad y desempe\u00f1o financiero de las cuentas asignadas.\",\"long_description\":\"<h3>Principales responsabilidades<\/h3><ul><li>Elaborar reportes financieros y an\u00e1lisis de desempe\u00f1o para las \u00e1reas de Operaciones y Workforce.<\/li><li>Realizar seguimiento a presupuesto, forecast y resultados reales.<\/li><li>Analizar variaciones financieras, identificando causas, impactos y oportunidades de mejora.<\/li><li>Consolidar informaci\u00f3n financiera y operativa para la preparaci\u00f3n de reportes ejecutivos.<\/li><li>Apoyar procesos de planeamiento financiero, proyecciones y an\u00e1lisis de escenarios.<\/li><li>Preparar dashboards, bases de control y presentaciones para stakeholders internos.<\/li><li>Coordinar con managers y directores para validar informaci\u00f3n, explicar desviaciones y proponer acciones.<\/li><li>Contribuir a la mejora y automatizaci\u00f3n de reportes financieros recurrentes.<\/li><li>Atender requerimientos ad hoc relacionados con an\u00e1lisis financiero, costos, productividad y rentabilidad.<\/li><\/ul><h3>Requisitos<\/h3><ul><li>Profesional, egresado o estudiante de \u00faltimos semestres de Finanzas, Econom\u00eda, Contabilidad, Administraci\u00f3n, Ingenier\u00eda Industrial, Gesti\u00f3n o carreras afines.<\/li><li>M\u00ednimo 1 a\u00f1o de experiencia en finanzas, FP&amp;A, control de gesti\u00f3n, reporting financiero, presupuestos, contabilidad financiera o an\u00e1lisis de datos financieros.<\/li><li>Excel avanzado indispensable.<\/li><li>Ingl\u00e9s B2 indispensable.<\/li><li>Capacidad anal\u00edtica, orientaci\u00f3n al detalle y comunicaci\u00f3n ejecutiva.<\/li><li>Habilidad para interactuar con managers, directores y stakeholders de diferentes \u00e1reas.<\/li><li>Deseable manejo de Power BI, Python o herramientas de automatizaci\u00f3n.<\/li><li>Deseable conocimiento de inteligencia artificial aplicada a productividad o an\u00e1lisis de informaci\u00f3n.<\/li><li>Deseable experiencia en BPO, contact center, outsourcing, servicios compartidos o empresas multinacionales.<\/li><\/ul><h3>Condiciones<\/h3><ul><li>Contrato laboral en Colombia.<\/li><li>Salario: COP 4,250,000.<\/li><li>CIP: 3%.<\/li><li>Modalidad remota, con asistencia aproximada de 1 vez al mes al site.<\/li><li>Abierto para Bogot\u00e1 y Medell\u00edn.<\/li><li>Horario: lunes a jueves de 8:00 a. m. a 6:00 p. m. y viernes de 8:00 a. m. a 4:00 p. m., sujeto a validaci\u00f3n interna.<\/li><li>Capacitaci\u00f3n directa con el \u00e1rea<\/li><li>Non-billable.<\/li><li>Proceso interno y externo.<\/li><\/ul>\",\"ats_external_id\":\"R1724032\",\"location\":\"COL, Amazonas\",\"job_type\":\"full_time\",\"salary\":\"4250000\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-04-30T02:03:54.145+08:00\",\"created_at\":\"2026-04-28T06:04:05.955+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzk0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Work-at-Home\/Specialist--Financial-Planning---Analysis---Bilingual_R1724032-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Financial Planning and Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"COL\",\"state\":\"Amazonas\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CO-WFH-INDIR-01\",\"wid\":\"740544c0a47f013986ee73771f11e755\",\"descriptor\":\"COL Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF Financial Planning and Analysis\"}],\"recruiters\":[{\"id\":\"102600015\",\"wid\":\"da7d7d2449a21010319c35e11a8e0002\",\"descriptor\":\"Kariana Ruiz Figueroa (102600015)\"},{\"id\":\"102598503\",\"wid\":\"da7d7d2449a2101031ba786290810001\",\"descriptor\":\"Carlos Gochez Ramos (102598503)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102598448\",\"wid\":\"da7d7d2449a2101031bdb3d8a2150002\",\"descriptor\":\"Greysy Holguin Bustamante (102598448)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"103268755\",\"wid\":\"22fffe5416281003979cca8c27c00000\",\"descriptor\":\"Denisse Venegas Torres (103268755)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0087\",\"descriptor\":\"Specialist, Financial Planning & Analysis\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370498\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Work-at-Home\/Specialist--Financial-Planning---Analysis---Bilingual_R1724032-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Work-at-Home\/Specialist--Financial-Planning---Analysis---Bilingual_R1724032-1\/apply\",\"job_requisition_id\":\"R1724032\"}],\"organizations\":[{\"wid\":\"3bba3d0fe52310165cc71d393ba00000\",\"descriptor\":\"(GEO) F&P CONTROLLERS\",\"reference_id\":\"GEOFPCONTROLLER\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f2a4d05054ea10156ed0747aaeb50000\",\"descriptor\":\"23262 - Opexother - LAGEOCSO\",\"reference_id\":\"LAGEOCSO\",\"custom_reference_id\":\"LAGEOCSO\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"d9dc4c0e0e5d101570fe08de53880000\",\"descriptor\":\"W0ZVCX Lageo_Cso\",\"reference_id\":\"W0ZVCX\",\"custom_reference_id\":\"W0ZVCX\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"juan.cardenas@concentrix.com\"},\"first_name\":\"Juan Cardenas Ruiz (102601441)\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1724032\",\"wid\":\"7c27b263bcdc1002eef0ed55ac8d0000\",\"descriptor\":\"Specialist, Financial Planning & Analysis - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"55\",\"campaign_id\":\"1376\",\"campaign_title\":\"Evelin Alvarez\",\"campaign_type\":\"job_application\",\"job_title\":\"Espa\u00f1ol\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":\"Bogota\",\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Representante de Servicio al Cliente Espa\u00f1ol - Medell\u00edn - Bogot\u00e1\",\"long_description\":\"<p>Job Type: Full &ndash; Time<\/p>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Impulsa tu carrera con Concentrix Colombia!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Buscas una nueva oportunidad profesional? En Concentrix Colombia encontrar&aacute;s las herramientas, el apoyo y el equipo para crecer mientras brindas experiencias excepcionales a los clientes. &Uacute;nete y marca la diferencia. \ud83d\udcbc<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Servicio al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Atender consultas por tel&eacute;fono, chat o correo con claridad y profesionalismo.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procesos y utilizar herramientas internas para resolver solicitudes.<\/li>\\n<li style=\\\"color: #002f35;\\\">Colaborar con tu equipo para asegurar una excelente experiencia de servicio.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\ud83d\udcb0Salario competitivo + bonos por performance + todas las prestaciones sociales de ley&nbsp;<br \/>\ud83d\udcc4Contrato a t&eacute;rmino indefinido<br \/>\ud83c\udfebConvenios con entidades<br \/>\ud83d\udcc8Oportunidades de crecimiento<br \/>\ud83c\udff7\ufe0fAlianzas con marcas y Descuentos exclusivos<\/p>\\n<p style=\\\"color: #002f35;\\\">&nbsp;<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Bachillerato completo<br \/>Buena comunicaci&oacute;n<br \/>Conocimientos b&aacute;sicos de computaci&oacute;n<br \/>Enfoque en el cliente<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Post&uacute;late hoy y comienza tu camino con Concentrix Colombia!<\/p>\",\"ats_external_id\":\"R1664004\",\"location\":\"Bogota, Bogota\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T19:59:06.855-04:00\",\"created_at\":\"2026-04-28T00:50:50.083-04:00\",\"latitude\":\"4.710988599999999\",\"longitude\":\"-74.072092\",\"landing_page_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc2?\",\"apply_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanente\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0111411\",\"primary_location\":{\"id\":\"CO-BOG-MALLP-01\",\"wid\":\"03be0ce21a55101d47a2175cc6bb0000\",\"descriptor\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"e1600ebb8106101655adfebce2fb0002\",\"address\":\"alejandra.rodriguez2@concentrix.com\"},\"last_name\":\"Rodriguez Caro\",\"first_name\":\"Alejandra\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Administrative Support\",\"wid\":\"0227dc387a090176022dd096f065a80e\",\"descriptor\":\"Administrative Support\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338376\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Servicio-al-cliente-Bogot-ES_R1664004\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Servicio-al-cliente-Bogot-ES_R1664004\/apply\",\"job_requisition_id\":\"R1664004\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"81589ed690371019614710d872200003\",\"address\":\"luisalejandro.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"Alejandro\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1664004\",\"wid\":\"423be9e9466610280ac5e683af740000\",\"descriptor\":\"R1664004 Servicio al cliente General ES (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"e1600ebb8106101655adfebce2fb0002\",\"address\":\"alejandra.rodriguez2@concentrix.com\"},\"last_name\":\"Rodriguez Caro\",\"first_name\":\"Alejandra\"},{\"email\":{\"wid\":\"10321e7479ee102c25a3156142c60004\",\"address\":\"alejandra.cespedes@concentrix.com\"},\"last_name\":\"Cespedes\",\"first_name\":\"Alejandra\"},{\"email\":{\"wid\":\"6b09ad84294e10164e28aa9567030001\",\"address\":\"jader.ocampo@concentrix.com\"},\"last_name\":\"Ocampo Perez\",\"first_name\":\"Alexis\"},{\"email\":{\"wid\":\"7c3f0af5fecc1016506fbd6565860004\",\"address\":\"ana.otavo@concentrix.com\"},\"last_name\":\"Otavo Cano\",\"first_name\":\"Ana\"},{\"email\":{\"wid\":\"b41096097a951006b6e1aefa249e0000\",\"address\":\"andres.garcia2@concentrix.com\"},\"last_name\":\"Garcia\",\"first_name\":\"Andres\"},{\"email\":{\"wid\":\"d88eb3d39d4d102f5ace3b09eadc0003\",\"address\":\"anguie.vargas@concentrix.com\"},\"last_name\":\"Vargas Henao\",\"first_name\":\"Anguie\"},{\"email\":{\"wid\":\"ab616184b064101651e30989cc640002\",\"address\":\"aura.coronado1@concentrix.com\"},\"last_name\":\"Coronado Garcia\",\"first_name\":\"Aura\"},{\"email\":{\"wid\":\"060de63492601016565671c5d6810000\",\"address\":\"blancheht.ricardo@concentrix.com\"},\"last_name\":\"Ricardo\",\"first_name\":\"Blancheht\"},{\"email\":{\"wid\":\"f681a35d9653101d59715a5201b80005\",\"address\":\"maria.caro@concentrix.com\"},\"last_name\":\"Caro\",\"first_name\":\"Camila\"},{\"email\":{\"wid\":\"1c12e926808f100dff1c7eee143f0001\",\"address\":\"camilo.arandia@concentrix.com\"},\"last_name\":\"Arandia\",\"first_name\":\"Camilo\"},{\"email\":{\"wid\":\"69814a0eb2a91026b6153df6b34b0003\",\"address\":\"carolain.marin@concentrix.com\"},\"last_name\":\"Mar\u00edn\",\"first_name\":\"Carolain\"},{\"email\":{\"wid\":\"ff3df155364701b97cff20317c05efc9\",\"address\":\"danilo.tarazona@concentrix.com\"},\"last_name\":\"Tarazona\",\"first_name\":\"Danilo\"},{\"email\":{\"wid\":\"40e2a27568131013333339f145c60003\",\"address\":\"danna.cadavid2@concentrix.com\"},\"last_name\":\"Cadavid\",\"first_name\":\"Danna\"},{\"email\":{\"wid\":\"5a635047ad0e1026b61a420905a20001\",\"address\":\"darian.baron@concentrix.com\"},\"last_name\":\"Baron\",\"first_name\":\"Darian\"},{\"email\":{\"wid\":\"f18f79e772131009aaa59f5ae62f0003\",\"address\":\"david.devia@concentrix.com\"},\"last_name\":\"Devia Perez\",\"first_name\":\"David\u00a0\"},{\"email\":{\"wid\":\"3dbd46015f8b101040b8ae65dee90004\",\"address\":\"diana.roa@concentrix.com\"},\"last_name\":\"Roa\",\"first_name\":\"Diana\"},{\"email\":{\"wid\":\"46226fed797910308a8f786484610005\",\"address\":\"diuris.berrio@concentrix.com\"},\"last_name\":\"Berrio Cabrera\",\"first_name\":\"Diuris\"},{\"email\":{\"wid\":\"b027151a7180100b4b8fc1dbcb4d0000\",\"address\":\"doris.gomez@concentrix.com\"},\"last_name\":\"G\u00f3mez\",\"first_name\":\"Doris\"},{\"email\":{\"wid\":\"9d34524e8929101652c93483db540005\",\"address\":\"edison.valencia1@concentrix.com\"},\"last_name\":\"Valencia\",\"first_name\":\"Edison\"},{\"email\":{\"wid\":\"948f28bd9ca6102f5eec23551f190002\",\"address\":\"edison.acosta@concentrix.com\"},\"last_name\":\"Acosta Leon\",\"first_name\":\"Edison\"},{\"email\":{\"wid\":\"b3f8e6de37c5100b4b6820e697620000\",\"address\":\"gyna.parra@concentrix.com\"},\"last_name\":\"Parra\",\"first_name\":\"Gyna\"},{\"email\":{\"wid\":\"dde7bc5d9485102994025db69bce0002\",\"address\":\"juliana.perezfori@concentrix.com\"},\"last_name\":\"Perez\",\"first_name\":\"Juliana\"},{\"email\":{\"wid\":\"6b09ad84294e101650d30953b7000001\",\"address\":\"julio.guevara@concentrix.com\"},\"last_name\":\"Guevara Carre\u00f1o\",\"first_name\":\"Julio\"},{\"email\":{\"wid\":\"8b7048f1ee62101652aa415407150001\",\"address\":\"kelly.sanchez1@concentrix.com\"},\"last_name\":\"Sanchez\",\"first_name\":\"Kelly\"},{\"email\":{\"wid\":\"3c70ae954cfe012e5812f11ec91c4da2\",\"address\":\"laura.pedraza@concentrix.com\"},\"last_name\":\"Pedraza\",\"first_name\":\"Laura\"},{\"email\":{\"wid\":\"cf634600abbc102f54de6c4b3f970006\",\"address\":\"laura.cortes1@concentrix.com\"},\"last_name\":\"Cortes Lopez\",\"first_name\":\"Laura\"},{\"email\":{\"wid\":\"0f72ad01052e101656a3d1010e9e0001\",\"address\":\"laura.camargo1@concentrix.com\"},\"last_name\":\"Camargo Solano\",\"first_name\":\"Laura\"},{\"email\":{\"wid\":\"6b09ad84294e10164e6e96e2dfa30001\",\"address\":\"leidy.rodriguez1@concentrix.com\"},\"last_name\":\"Rodriguez Salazar\",\"first_name\":\"Leidy\"},{\"email\":{\"wid\":\"415168b1c411102f57b4a5140a250004\",\"address\":\"leidy.castano@concentrix.com\"},\"last_name\":\"Casta\u00f1o Arias\",\"first_name\":\"Leidy\"},{\"email\":{\"wid\":\"79a73f5d3cd6101656d66aade6be0000\",\"address\":\"lorena.mosquera@concentrix.com\"},\"last_name\":\"Mosquera Cordoba\",\"first_name\":\"Lorena\"},{\"email\":{\"wid\":\"d2081cf2222f102f6020af2f9fea0000\",\"address\":\"luis.ochoa@concentrix.com\"},\"last_name\":\"Ochoa Santiago\",\"first_name\":\"Luis\"},{\"email\":{\"wid\":\"7c3f0af5fecc1016511caac54e820003\",\"address\":\"luis.velez1@concentrix.com\"},\"last_name\":\"Velez Munera\",\"first_name\":\"Luis\"},{\"email\":{\"wid\":\"baa0d27e06ae019f3cc144cde3160a99\",\"address\":\"mariapaula.lopez@concentrix.com\"},\"last_name\":\"Lopez\",\"first_name\":\"Maria Paula\"},{\"email\":{\"wid\":\"d2081cf2222f102f63b5627e87d20002\",\"address\":\"maritza.palacio@concentrix.com\"},\"last_name\":\"Palacio Jimenez\",\"first_name\":\"Maritza\"},{\"email\":{\"wid\":\"2cd0092d3c85100e63359edb4a9a0002\",\"address\":\"mauricio.quevedo@concentrix.com\"},\"last_name\":\"Quevedo\",\"first_name\":\"Mauricio\"},{\"email\":{\"wid\":\"ab616184b064101651dc9341ab700002\",\"address\":\"melissa.garces@concentrix.com\"},\"last_name\":\"Garces Martinez\",\"first_name\":\"Melissa\"},{\"email\":{\"wid\":\"3244009f823e10164e10dc99d9e50004\",\"address\":\"d.bustamante@concentrix.com\"},\"last_name\":\"Bustamante Buritica\",\"first_name\":\"Monica\"},{\"email\":{\"wid\":\"9d34524e892910165403e6d52b640003\",\"address\":\"nicol.trejo@concentrix.com\"},\"last_name\":\"Trejo Rojas\",\"first_name\":\"Nicol\"},{\"email\":{\"wid\":\"a9ad9c68d58f101652292a5566710005\",\"address\":\"paola.alvarez@concentrix.com\"},\"last_name\":\"Alvarez Angulo\",\"first_name\":\"Paola\"},{\"email\":{\"wid\":\"6a02d43b8a6b100dba5da65fa5e00003\",\"address\":\"juan.fernandez1@concentrix.com\"},\"last_name\":\"Fernandez\",\"first_name\":\"Sebastian\"},{\"email\":{\"wid\":\"848d64396a8e102f59abbddf301c0003\",\"address\":\"sindy.huertas1@concentrix.com\"},\"last_name\":\"Huertas Gonzalez\",\"first_name\":\"Sindy\"},{\"email\":{\"wid\":\"632bd42796ce0181a3c397398f088f73\",\"address\":\"tatiana.mayorga@concentrix.com\"},\"last_name\":\"Mayorga\",\"first_name\":\"Tatiana\"},{\"email\":{\"wid\":\"3bba3d0fe5231016ac2265560c4e0001\",\"address\":\"tatiana.castrillon@concentrix.com\"},\"last_name\":\"Castrillon\",\"first_name\":\"Tatiana\"},{\"email\":{\"wid\":\"ecaf8bf5269f10308f45fd33f0650003\",\"address\":\"veronica.velez@concentrix.com\"},\"last_name\":\"Velez Quiroz\",\"first_name\":\"Veronica\"},{\"email\":{\"wid\":\"415168b1c411102f54aaf78af96c0002\",\"address\":\"xiomara.murillo@concentrix.com\"},\"last_name\":\"Murillo Ramirez\",\"first_name\":\"Xiomara\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-colombia\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1010\",\"campaign_id\":\"17926\",\"campaign_title\":\"Sr. Professional I, Talent Acquisition R1725859\",\"campaign_type\":\"job_application\",\"job_title\":\"Head of Talent Acquisition (F\/H) - Morocco Francophone\/Anglophone\",\"street\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"address\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":\"10000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Concentrix is a global company with a presence in more than 70 countries. We excel at enhancing the customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.\\nThis key role aims to adapt and drive the Global Sourcing and Recruitment Strategy locally to support Concentrix\u2019s vision and growth. This role reports to the Head of Talent Acquisition - French Region and dotted line to the People Solutions Director Morocco.\",\"long_description\":\"<p><b><u>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/u><\/b><\/p><ul><li>Define and lead the recruitment strategy in line with business challenges and adapt it to the specificities of regions, clients, and professions<\/li><li>Implement, optimize, and supervise the recruitment process: sourcing, qualification, interviews, collective session facilitation, onboarding of new recruits<\/li><li>Ensure a smooth\u00a0and high-quality candidate experience by evaluating their satisfaction and continuously improving the process<\/li><li>Establish performance\u00a0indicators to track and measure the effectiveness of sourcing and recruitment<\/li><li>Manage and upskill the Talent Acquisition Morocco team.<\/li><li>Assist operational staff in recruiting their teams and advise them within the current process<\/li><li>Organize and optimize the recruitment process: sourcing, qualification, interviews, collective session facilitation, onboarding of new recruits;<\/li><li>Develop and manage a talent pool to anticipate future\u00a0needs and improve recruitment responsiveness<\/li><li>Implement performance indicators (KPIs) to measure recruitment effectiveness and optimize processes<\/li><li>Promote the employer brand through events and partnerships (ANAPEC, OFPPT, universities, forums)<\/li><\/ul><p><\/p><p><b><u>Candidate Profile: <\/u><\/b><\/p><p>Significant experience managing a talent acquisition function across multiple sites, responsible for high volume hiring within the contact centre industry<\/p><p>\u2022 Ability to interpret and analyse recruiting metrics and trends: retention, quality of hire, net throughput, etc.<\/p><p>\u2022 Fluent in French and English (written and spoken),\u00a0with a proven ability to\u00a0deliver clear presentations\u00a0to\u00a0internal and external audiences.<\/p><p>\u2022 Advanced Microsoft Office skills<\/p><p>\u2022 Proven ability to lead team in organizing and prioritizing projects in a fast-paced and deadline-oriented business environment.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employee<\/p><p>\u2022 Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/p><p>\u2022 Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/p><p>\u2022 Solid understanding of the organization&#39;s business operations and industry.\u00a0 Demonstrated business acumen<\/p><p>\u2022 Demonstrated talent with critical thinking; ability to comprehend, analyze, and interpret.<\/p><p>\u2022 Excellent attention to detail<\/p><p>\u2022 Ability to handle and maintain confidential information<\/p><p><\/p><p><b>What We Offer You<\/b><\/p><p>At Concentrix, we make the recognition and well\u2011being of our talent a priority. Here are the benefits we offer to recognize your contribution:<\/p><ul><li>Fair and ethical advancement opportunities<\/li><li>Professional development opportunities<\/li><li>Competitive compensation<\/li><li>Exceptional benefits, including:<ul><li>Health insurance<\/li><li>Supplemental retirement plan after one year of service and enrollment<\/li><li>On-site cafeteria service<\/li><li>Gym with a dedicated on-site coach. Access is free (this benefit is available at sites that have a gym)<\/li><li>Possibility to enroll in the company daycare (where available) or a daycare subsidy<\/li><\/ul><\/li><\/ul><p><b>Our Inclusive Hiring Process<\/b><\/p><ul><li>Initial conversation with our recruiters to assess how your profile aligns with the role requirements<\/li><li>In-depth interview with your future managers to explore your skills and interest in the role; this step may involve multiple interviews<\/li><li>Selection of the successful candidate after a debrief with stakeholders and presentation of the job offer<\/li><\/ul><p><\/p><p><b>Call to Action<\/b><\/p><p>Ready to take on the challenge? Join the Concentrix adventure\u2014where innovation, operational excellence, and our people\u2019s well\u2011being come together!<\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1725859\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T20:05:17.665+08:00\",\"created_at\":\"2026-04-28T00:05:59.564+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzkyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Head-of-Talent-Acquisition--F-H----Morocco-Francophone-Anglophone_R1725859\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Rabat\",\"state\":\"Rabat\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"10000\",\"primary_location\":{\"id\":\"MA-RAB-IBNSI-01\",\"wid\":\"e3ece62c945d101d479a46ec73ce0000\",\"descriptor\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"ibtissam.boujjaadia@concentrix.com\"},\"first_name\":\"Boujjaadia, Ibtissam\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"},{\"id\":\"102567145\",\"wid\":\"da7d7d2449a2101032a1eac5dfec0001\",\"descriptor\":\"Ibtissam Boujjaadia (102567145)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0930\",\"descriptor\":\"Sr. Professional I, Talent Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370282\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Head-of-Talent-Acquisition--F-H----Morocco-Francophone-Anglophone_R1725859\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Head-of-Talent-Acquisition--F-H----Morocco-Francophone-Anglophone_R1725859\/apply\",\"job_requisition_id\":\"R1725859\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"fairouz.ouladmhand@concentrix.com\"},\"first_name\":\"Fairouz Oulad Mhand (102618127)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1725859\",\"wid\":\"ff61ee3c56961002d905b64752860000\",\"descriptor\":\"Head of Talent Acquisition (F\/H) - Morocco Francophone\/Anglophone\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1011\",\"campaign_id\":\"17918\",\"campaign_title\":\"Sr. Recruiter I R1725877\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Recruiter\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"\",\"long_description\":\"<p><b>Senior Recruiter<\/b><\/p><p><\/p><p>We are looking for a results-driven Senior Recruiter to lead end-to-end recruitment and deliver strong hiring outcomes in a fast-paced, high-growth environment. This role is responsible for partnering with hiring managers and business leaders to understand workforce needs, develop effective recruiting strategies, attract top talent, and manage the hiring process through to offer stage.<\/p><p>As a trusted talent advisor, the Senior Recruiter will play a critical role in strengthening candidate pipelines, improving hiring effectiveness, and ensuring a consistent, high-quality recruitment experience. The ideal candidate brings strong sourcing capability, sound judgment, stakeholder management skills, and the ability to operate with pace, professionalism, and attention to detail.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><p><\/p><p>Lead full-cycle recruitment across volume roles<br \/>Partner with hiring managers and stakeholders to define role requirements and recruitment strategies<br \/>Build targeted sourcing plans and develop strong pipelines of qualified talent<br \/>Conduct structured screening and interviews to assess candidate capability and fit<br \/>Present candidate shortlists and provide well-informed hiring recommendations<br \/>Advise stakeholders on market trends, talent availability, and hiring best practices<br \/>Support offer development and lead candidate negotiations<br \/>Track recruitment activity, maintain accurate records, and ensure process compliance in ATS and HRIS systems<br \/>Produce recruitment reporting and pipeline updates as needed<br \/>Represent the company professionally and promote a strong employer brand in the market<\/p><p><br \/><b>Qualifications<\/b><\/p><p><\/p><p>3 plus \u00a0years of recruitment experience, preferably in high-volume, sales, or fast-paced hiring environments<br \/>Bachelor\u2019s Degree preferred<br \/>Strong knowledge of sourcing strategies, candidate assessment, and full-cycle recruitment<br \/>Experience with ATS, HRIS platforms, and Microsoft Office<br \/>Excellent written and verbal communication skills<br \/>Minimum B2 English proficiency required<br \/>Strong organizational, stakeholder management, and problem-solving skills<br \/>Ability to work under pressure, manage competing demands, and maintain confidentiality<\/p>\",\"ats_external_id\":\"R1725877\",\"location\":\"Sofia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T22:04:58.312+08:00\",\"created_at\":\"2026-04-28T00:05:52.466+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzkxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Senior-Recruiter_R1725877\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"francisco.carrico@concentrix.com\"},\"first_name\":\"Carrico, Francisco\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101952635\",\"wid\":\"a716c757c0c501109a2f7365f0b50000\",\"descriptor\":\"Francisco Carrico (101952635)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0924\",\"descriptor\":\"Sr. Recruiter I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372540\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Senior-Recruiter_R1725877\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Senior-Recruiter_R1725877\/apply\",\"job_requisition_id\":\"R1725877\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"diana.olszewska2@concentrix.com\"},\"first_name\":\"Diana Olszewska (102980307)[C]\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1725877\",\"wid\":\"58b94406ff0c1002db3d980bd4cd0000\",\"descriptor\":\"Senior Recruiter\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1012\",\"campaign_id\":\"17914\",\"campaign_title\":\"Operations Manager I R1725131\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager - Banking\",\"street\":\"ITA Cagliari\",\"address\":\"ITA Cagliari\",\"city\":\"Cagliari\",\"state\":\"Cagliari\",\"postal_code\":\"09123\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p><\/p><p>\u2022 At least 2 years of experience as a Operations Manager - Snr Team Leader<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Experience in Operations in BPO<\/p><p><\/p><p>\u2022 At least 3 years of Experience in Banking Projecst<\/p><p><\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p><\/p><p>\u2022 English B2<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1725131\",\"location\":\"Cagliari, Cagliari\",\"job_type\":\"full_time\",\"salary\":\"34666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T00:05:00.284+08:00\",\"created_at\":\"2026-04-27T22:06:33.397+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzkxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy-Cagliari\/Operations-Manager---Banking_R1725131\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"organization_reference_id\":\"YIT01\"},\"location\":{\"city\":\"Cagliari\",\"state\":\"Cagliari\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"09123\",\"primary_location\":{\"id\":\"IT-CAG-SARDI-Y0\",\"wid\":\"b67da9176e3d1062f9df2996e510bea1\",\"descriptor\":\"ITA Cagliari\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"giuseppe.serra@concentrix.com\"},\"first_name\":\"Serra, Giuseppe\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101778008\",\"wid\":\"1a5d7fb62a7e1020e2aeee1c59df0000\",\"descriptor\":\"Giuseppe Serra (101778008)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371659\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy-Cagliari\/Operations-Manager---Banking_R1725131\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy-Cagliari\/Operations-Manager---Banking_R1725131\/apply\",\"job_requisition_id\":\"R1725131\"}],\"organizations\":[{\"wid\":\"bdd66b72fc95108e8d39c1bd0f59223d\",\"descriptor\":\"2N63 Samsung EMEA - 448 IC\",\"reference_id\":\"2N63\",\"custom_reference_id\":\"2N63\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"custom_reference_id\":null,\"company_reference_id\":\"YIT01\"},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d72609801fb663d70ca3f06e4eb\",\"descriptor\":\"2N63 - Samsung - 990020460\",\"reference_id\":\"990020460\",\"custom_reference_id\":\"990020460\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stefano.panarella@concentrix.com\"},\"first_name\":\"Stefano Panarella (101727674)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725131\",\"wid\":\"34be6d6f62c21002d4e22322b03d0000\",\"descriptor\":\"Operations Manager - Banking\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1805\",\"campaign_id\":\"417\",\"campaign_title\":\"Harley Davidson \/ German \/ BM \/ Lisbon \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenservice-Mitarbeiter (deutschsprachig) - Iconic Motorcycle Brand\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Sind Sie&nbsp;bereit&nbsp;f&uuml;r den&nbsp;n&auml;chsten&nbsp;Schritt? Wir&nbsp;sind&nbsp;ein&nbsp;weltweit&nbsp;f&uuml;hrendes&nbsp;Unternehmen&nbsp;im&nbsp;Bereich&nbsp;Technologie und&nbsp;Dienstleistungen, das die Marken der Zukunft&nbsp;unterst&uuml;tzt. Wir&nbsp;helfen&nbsp;bekannten&nbsp;Marken, die Sie&nbsp;jeden&nbsp;Tag&nbsp;nutzen,&nbsp;ihre&nbsp;Gesch&auml;fte&nbsp;mit&nbsp;Technologie und&nbsp;integrierten&nbsp;L&ouml;sungen&nbsp;zu&nbsp;verbessern, in&nbsp;&uuml;ber&nbsp;70&nbsp;L&auml;ndern&nbsp;weltweit. Jahr f&uuml;r Jahr&nbsp;werden&nbsp;wir&nbsp;mit&nbsp;Auszeichnungen&nbsp;wie&nbsp;<em>&bdquo;World&rsquo;s Best&nbsp;Workplaces&ldquo;<\/em>,&nbsp;<em>&bdquo;Best Companies for Career&nbsp;Growth&ldquo;<\/em>&nbsp;und&nbsp;<em>&bdquo;Best Company Culture&ldquo;<\/em>&nbsp;geehrt.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie&nbsp;wachsen&nbsp;und&nbsp;sich&nbsp;inspirieren&nbsp;lassen&nbsp;m&ouml;chtest,&nbsp;werden&nbsp;Sie&nbsp;als&nbsp;<strong>Customer Service Representative in&nbsp;Lissabon, Portugal (vor&nbsp;Ort<\/strong>),&nbsp;daf&uuml;r&nbsp;sorgen,&nbsp;dass&nbsp;Leistungsziele&nbsp;in&nbsp;allen&nbsp;Betriebsabl&auml;ufen&nbsp;erreicht&nbsp;werden.&nbsp;Zudem&nbsp;stellen&nbsp;Sie&nbsp;sicher,&nbsp;dass&nbsp;die&nbsp;Erwartungen&nbsp;unserer&nbsp;Kunden in&nbsp;Bezug&nbsp;auf operative&nbsp;Exzellenz&nbsp;mit&nbsp;hohen&nbsp;Standards in&nbsp;Qualit&auml;t,&nbsp;Effizienz&nbsp;und&nbsp;Optimierung&nbsp;der Customer Journey&nbsp;erf&uuml;llt&nbsp;werden,&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karrierewachstum&nbsp;und&nbsp;pers&ouml;nliche&nbsp;Entwicklung<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;bieten&nbsp;Ihnen&nbsp;umfassende&nbsp;Schulungen,&nbsp;modernste&nbsp;Technologien&nbsp;und&nbsp;kontinuierliche&nbsp;Unterst&uuml;tzung,&nbsp;damit&nbsp;Sie&nbsp;erfolgreich&nbsp;sind. Bei&nbsp;Concentrix&nbsp;gibt&nbsp;es&nbsp;echte&nbsp;Chancen&nbsp;zur&nbsp;pers&ouml;nlichen&nbsp;und&nbsp;beruflichen&nbsp;Weiterentwicklung. Rund 80\u202f%&nbsp;unserer&nbsp;Manager und&nbsp;F&uuml;hrungskr&auml;fte&nbsp;wurden&nbsp;intern&nbsp;bef&ouml;rdert!&nbsp;Deshalb&nbsp;bieten&nbsp;wir&nbsp;eine&nbsp;Vielzahl&nbsp;KOSTENLOSER&nbsp;Lern- und Leadership-Programme, die Sie auf&nbsp;deinem&nbsp;Weg&nbsp;zu&nbsp;der&nbsp;Karriere&nbsp;unterst&uuml;tzen,&nbsp;wie&nbsp;Sie&nbsp;sich&nbsp;es immer&nbsp;vorgestellt&nbsp;haben.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Dies ist mehr als nur eine Position im Kundenservice &ndash; es bietet Ihnen die M&ouml;glichkeit, eine Karriere aufzubauen und dabei eng mit einer weltweit gesch&auml;tzten Motorradmarke zusammenzuarbeiten, bei der Leidenschaft, Performance und Kundenerlebnis Hand in Hand gehen.<\/p>\\n<p><strong>Ihre&nbsp;Aufgaben&nbsp;in&nbsp;dieser&nbsp;Position<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Als Customer Service&nbsp;Representative&nbsp;&uuml;bernehmen&nbsp;Sie&nbsp;folgende&nbsp;Aufgaben:<\/p>\\n<ul>\\n<li>Betreuung&nbsp;eingehender&nbsp;Anrufe&nbsp;sowie&nbsp;Support&nbsp;&uuml;ber&nbsp;Live\u2011Chat,&nbsp;E\u2011Mail&nbsp;und&nbsp;soziale&nbsp;Medien und&nbsp;stellen&nbsp;dabei&nbsp;sicher,&nbsp;dass&nbsp;jede&nbsp;Interaktion&nbsp;professionell&nbsp;und&nbsp;freundlich&nbsp;gestaltet&nbsp;ist.<\/li>\\n<li>Funktion&nbsp;als&nbsp;zentrale&nbsp;Ansprechperson&nbsp;f&uuml;r&nbsp;Mitglieder. Sie&nbsp;informieren&nbsp;&uuml;ber&nbsp;Programme&nbsp;und&nbsp;Mitgliedervorteile&nbsp;und&nbsp;unterst&uuml;tzen&nbsp;bei&nbsp;der&nbsp;Einf&uuml;hrung&nbsp;neuer&nbsp;Mitglieder.<\/li>\\n<li>Beantwortung&nbsp;detaillierter&nbsp;Anfragen&nbsp;zu&nbsp;Motorbekleidung,&nbsp;allgemeinem&nbsp;Merchandising&nbsp;sowie&nbsp;Teilen&nbsp;und&nbsp;Zubeh&ouml;r&nbsp;(P&amp;A).<\/li>\\n<li>Information der Community&nbsp;&uuml;ber&nbsp;bevorstehende&nbsp;Rallyes,&nbsp;lokale&nbsp;H&auml;ndlerveranstaltungen&nbsp;und&nbsp;soziale&nbsp;Events&nbsp;zur&nbsp;F&ouml;rderung&nbsp;von Engagement und&nbsp;Fahraktivit&auml;t.<\/li>\\n<li>Unterst&uuml;tzung&nbsp;bei&nbsp;der&nbsp;Betreuung&nbsp;von&nbsp;Kontakten&nbsp;aus&nbsp;H&auml;ndlerbetrieben,&nbsp;Hilfestellung&nbsp;bei&nbsp;&bdquo;How\u2011to&ldquo;-Anfragen&nbsp;sowie&nbsp;F&ouml;rderung&nbsp;von&nbsp;Partnerschaften&nbsp;innerhalb&nbsp;des&nbsp;Netzwerks.<\/li>\\n<li>Bearbeitung&nbsp;von&nbsp;Kundenbeschwerden&nbsp;mit&nbsp;Einf&uuml;hlungsverm&ouml;gen&nbsp;und&nbsp;einer&nbsp;klaren&nbsp;&bdquo;Make&nbsp;Things&nbsp;Right&ldquo;-Haltung, um&nbsp;eine&nbsp;langfristige&nbsp;Markenloyalit&auml;t&nbsp;sicherzustellen.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Qualifikationen<\/strong><\/p>\\n<p>Concentrix ist der richtige Arbeitgeber f&uuml;r Sie, wenn Sie:<\/p>\\n<ul>\\n<li>Sie verf&uuml;gen &uuml;ber sehr gute Deutschkenntnisse sowie flie&szlig;ende Englischkenntnisse (Niveau B2) &ndash; jeweils in Wort und Schrift.<\/li>\\n<li>Sie haben eine ausgepr&auml;gte Leidenschaft f&uuml;r Motorr&auml;der. (Aktive Fahrerinnen und Fahrer sowie Motorradenthusiasten werden ausdr&uuml;cklich bevorzugt.)<\/li>\\n<li>Sie besitzen gute Schreibf&auml;higkeiten sowie solide Computerkenntnisse, insbesondere im Umgang mit MS\u2011Office\u2011<\/li>\\n<li>Sie sind technikaffin und in der Lage, neue Software und Tools schnell zu erlernen.<\/li>\\n<li>Sie k&ouml;nnen komplexe Sachverhalte klar, verst&auml;ndlich und pr&auml;zise erkl&auml;ren.<\/li>\\n<li>Erste Erfahrung in einem Customer\u2011Service\u2011Center ist von Vorteil, jedoch nicht zwingend erforderlich<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie das Gef&uuml;hl haben, dass Sie nicht alle K&auml;stchen ankreuzen, empfehlen wir Ihnen dennoch, sich zu bewerben. Wir werden unser Bestes geben, um Ihnen die passende Stelle anzubieten, sei es diese oder eine andere.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p>In dieser Position profitieren Sie von Vorteilen, die Ihren individuellen Lebensstil unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes Gehalt und leistungsabh&auml;ngiger Bonus&nbsp;<\/li>\\n<li>Zentrale Lage in Lissabon, Portugal&nbsp;<\/li>\\n<li>&bdquo;Bring-a-friend&ldquo;-Pr&auml;mienprogramm (Mitarbeiterempfehlungen)&nbsp;<\/li>\\n<li>Vollst&auml;ndig bezahlte Schulung zur Firma und zum Projekt&nbsp;<\/li>\\n<li>Programme zur beruflichen Weiterentwicklung&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Erleben Sie die beste Version Ihrer selbst!<\/strong>&nbsp;<\/p>\\n<p>Wenn sich das nach dem perfekten n&auml;chsten Schritt in Ihrer Karriere anh&ouml;rt, m&ouml;chten wir Sie kennenlernen. Bewerben Sie sich noch heute und finden Sie heraus, warum &uuml;ber 440.000 Game-Changer weltweit Concentrix als ihren &bdquo;Employer of Choice&ldquo; bezeichnen.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix ist ein Arbeitgeber der Chancengleichheit<\/strong>&nbsp;<\/p>\\n<p>Wir sind stolz darauf, weltweit als ein Team und ein Unternehmen vereint zu sein. Wir verpflichten uns zu gleichen Besch&auml;ftigungschancen f&uuml;r alle Bewerber sowie zu einem Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung. Unsere Recruiting-Praktiken basieren ausschlie&szlig;lich auf gesch&auml;ftlichen Anforderungen, Stellenprofilen und beruflichen Qualifikationen &ndash; unabh&auml;ngig von Herkunft, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, ethnischer Zugeh&ouml;rigkeit, famili&auml;rem Status, Nationalit&auml;t, Behinderung oder anderen gesetzlich gesch&uuml;tzten Merkmalen.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; portugiesischem Recht werden nur Bewerber ber&uuml;cksichtigt, die rechtlich berechtigt sind, in Portugal zu arbeiten.<\/p>\",\"ats_external_id\":\"1024667310\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T10:10:31.864+01:00\",\"created_at\":\"2026-04-27T12:09:11.878+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"495\",\"campaign_id\":\"2325\",\"campaign_title\":\"GTM GTR\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor\",\"street\":\"10 Nottingham Road\",\"address\":\"10 Nottingham Road\",\"city\":\"Derby \",\"state\":\"Derbyshire\",\"postal_code\":\"DE1 3QT\",\"region\":\"Derby \",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Are you detail-oriented, reliable, and ready to make a difference in customer service? We are looking for experienced professionals to join our team as Customer Service Advisors. If you have a knack for problem-solving and a passion for helping others, we want to hear from you!<\/p>\\n<p>We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.<\/p>\\n<p>Apply now to become a vital part of our Public Transport team and help us ensure our customers receive the best level of service they deserve.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/p>\\n<p><strong>What You Will Do in This Role<\/strong><\/p>\\n<ul>\\n<li>Manually review and process Delay Repay compensation claims for customers delayed by 15 minutes or more<\/li>\\n<li>Navigate multiple systems to accurately check journey information and tickets<\/li>\\n<li>Communicate directly with colleagues and customers via email and letters<\/li>\\n<li>Compose well-written emails to customers regarding their claims<\/li>\\n<li>Stay updated with the latest briefings to adapt to an ever-changing environment<\/li>\\n<li>Arrange for assistance for vulnerable customers \/ travelers<\/li>\\n<li>Ensure high accuracy and attention to detail in reviewing and processing claims<\/li>\\n<\/ul>\\n<p><strong>Your Qualifications And Experience<\/strong><\/p>\\n<ul>\\n<li>Computer literate with a good understanding of Microsoft Office<\/li>\\n<li>Proficient in navigating various systems and tools for checking journey details<\/li>\\n<li>Excellent written and verbal communication skills<\/li>\\n<li>Strong written skills for composing professional emails<\/li>\\n<li>Ability to adapt and work efficiently in a dynamic environment<\/li>\\n<li>Reliable and flexible with a good eye for detail and problem-solving abilities<\/li>\\n<\/ul>\\n<p><strong>It Will Be A Plus If You Have<\/strong><\/p>\\n<ul>\\n<li>Experience in customer service or a related field<\/li>\\n<li>Familiarity with delay compensation processes<\/li>\\n<li>Background in handling customer claims or inquiries<\/li>\\n<li>Experience with administrative tasks and data entry<\/li>\\n<li>Ability to work independently and manage your time effectively<\/li>\\n<li>Previous experience in a fast-paced, ever-changing work environment<\/li>\\n<li>Demonstrated ability to maintain a high level of accuracy in detailed work<\/li>\\n<\/ul>\\n<p><strong>What's in it For You<\/strong><\/p>\\n<ul>\\n<li>Competitive salary of per year &pound;26,520<\/li>\\n<li>40 hours per week Monday - Sunday 7am - 8pm<\/li>\\n<\/ul>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorized to work in the UK will be considered for this position.<\/p>\",\"ats_external_id\":\"2427337229\",\"location\":\"Derby , Derby \",\"job_type\":\"\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-05-15T23:59:06.171Z\",\"created_at\":\"2026-04-27T12:03:31.394Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzI1?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzI1\/apply?\",\"head_count\":\"6\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1806\",\"campaign_id\":\"416\",\"campaign_title\":\"Msccruises \/ German \/ WAH \/ Porto \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenservice und Vertrieb (deutschsprachig) Kreuzfahrtgesellschaft Homeoffice\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Sind Sie auf der Suche nach dem, was als n&auml;chstes kommt? Wir sind ein globaler Technologie- und Dienstleistungsf&uuml;hrer, der die Marken der Zukunft vorantreibt. Wir helfen bekannten Marken, die Sie t&auml;glich nutzen, ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen in &uuml;ber 70 L&auml;ndern zu verbessern. Und wir sind stolz darauf, Jahr f&uuml;r Jahr mit Auszeichnungen wie \\\"World's&nbsp;Best&nbsp;Workplaces\\\", \\\"Best Companies&nbsp;for&nbsp;Career Growth\\\" und \\\"Best Company Culture\\\" ausgezeichnet zu werden&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie&nbsp;sich&nbsp;weiterentwickeln&nbsp;m&ouml;chten&nbsp;und Inspiration&nbsp;suchen,&nbsp;tragen&nbsp;Sie in der Position&nbsp;<strong>Customer Representative und Vertrieb in Porto, Portugal (Homeoffice)<\/strong>&nbsp;dazu&nbsp;bei,&nbsp;dass&nbsp;Leistungsziele&nbsp;in&nbsp;allen&nbsp;operativen&nbsp;Bereichen&nbsp;erreicht&nbsp;werden.&nbsp;Dar&uuml;ber&nbsp;hinaus&nbsp;stellen&nbsp;Sie&nbsp;sicher,&nbsp;dass&nbsp;die&nbsp;Erwartungen&nbsp;unserer&nbsp;Kunden in&nbsp;Bezug&nbsp;auf operative&nbsp;Exzellenz&nbsp;erf&uuml;llt&nbsp;werden&nbsp;&ndash;&nbsp;insbesondere&nbsp;im&nbsp;Hinblick&nbsp;auf&nbsp;hohe&nbsp;Qualit&auml;ts\u2011&nbsp;und&nbsp;Effizienzziele&nbsp;sowie&nbsp;die&nbsp;kontinuierliche&nbsp;Verbesserung&nbsp;der Customer Journey.&nbsp;<\/p>\\n<p>Zudem&nbsp;&uuml;bernehmen&nbsp;Sie&nbsp;eine&nbsp;aktive&nbsp;Rolle&nbsp;bei&nbsp;der&nbsp;Einhaltung&nbsp;der&nbsp;Kundenvorgaben,&nbsp;f&ouml;rdern&nbsp;Serviceverbesserungen&nbsp;und&nbsp;wirken&nbsp;aktiv&nbsp;an&nbsp;deren&nbsp;Umsetzung&nbsp;f&uuml;r alle&nbsp;Nutzerinnen&nbsp;und&nbsp;Nutzer&nbsp;mit&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karrierewachstum und pers&ouml;nliche Entwicklung<\/strong>&nbsp;<\/p>\\n<p>Wir bieten Ihnen alle Schulungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die Sie f&uuml;r Ihren Erfolg ben&ouml;tigen. Bei&nbsp;Concentrix&nbsp;gibt es ein echtes Karriere- und pers&ouml;nliches Entwicklungspotenzial. Tats&auml;chlich wurden etwa 80 % unserer Manager und F&uuml;hrungskr&auml;fte intern bef&ouml;rdert! Aus diesem Grund bieten wir eine Reihe von KOSTENLOSEN Lern- und F&uuml;hrungskr&auml;fteentwicklungsprogrammen an, die Sie auf den Weg zu der Art von Karriere bringen, die Sie sich schon immer vorgestellt haben.&nbsp;<\/p>\\n<p>\u202f&nbsp;<\/p>\\n<p><strong>Ihre Aufgaben in dieser Rolle<\/strong>&nbsp;<\/p>\\n<p>Als Kundenservice-Mitarbeiter werden Sie:&nbsp;<\/p>\\n<ul>\\n<li>Verkauf&nbsp;von&nbsp;Kreuzfahrtpaketen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Cross\u2011Selling und Upselling von&nbsp;Kreuzfahrtpaketen&nbsp;sowie&nbsp;zugeh&ouml;rigen&nbsp;Zusatzprodukten&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Kundenbetreuung&nbsp;nach&nbsp;der&nbsp;Buchung&nbsp;sowie&nbsp;Unterst&uuml;tzung&nbsp;beim&nbsp;Buchungsmanagement&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Unterst&uuml;tzung&nbsp;von&nbsp;Reiseb&uuml;ros&nbsp;bei&nbsp;Buchungen&nbsp;und der Verwaltung von&nbsp;Buchungen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Unterst&uuml;tzung&nbsp;der&nbsp;Kundinnen&nbsp;und Kunden&nbsp;bei&nbsp;einer&nbsp;Vielzahl&nbsp;von&nbsp;Anfragen, z.\u202fB.&nbsp;zu&nbsp;Reisezielen,&nbsp;Schiffen,&nbsp;erforderlichen&nbsp;Dokumenten,&nbsp;Preisen&nbsp;usw.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre&nbsp;Qualifikationen&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix&nbsp;ist&nbsp;f&uuml;r Sie&nbsp;eine&nbsp;ausgezeichnete&nbsp;Wahl,&nbsp;wenn&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>&Uuml;ber&nbsp;flie&szlig;ende&nbsp;Deutschkenntnisse&nbsp;in Wort und Schrift (Niveau&nbsp;C1)&nbsp;verf&uuml;gen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Sehr&nbsp;gute&nbsp;Englischkenntnisse&nbsp;(Niveau&nbsp;B2)&nbsp;besitzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Nachgewiesene&nbsp;Computerkenntnisse&nbsp;haben&nbsp;und&nbsp;eine&nbsp;sorgf&auml;ltige,&nbsp;zuverl&auml;ssige&nbsp;Arbeitsweise&nbsp;zeigen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Eine&nbsp;hohe&nbsp;Detailgenauigkeit&nbsp;sowie&nbsp;eine&nbsp;ausgepr&auml;gte&nbsp;Probleml&ouml;sungsorientierung&nbsp;mitbringen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>In der Lage&nbsp;sind,&nbsp;schriftlich&nbsp;wie&nbsp;m&uuml;ndlich&nbsp;effektiv&nbsp;zu&nbsp;kommunizieren&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Ausgezeichnete&nbsp;F&auml;higkeiten&nbsp;im&nbsp;Multitasking&nbsp;besitzen, die f&uuml;r&nbsp;diese&nbsp;Position&nbsp;unerl&auml;sslich&nbsp;sind&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie das Gef&uuml;hl haben, dass Sie nicht alle K&auml;stchen ankreuzen, empfehlen wir Ihnen dennoch, sich zu bewerben. Wir werden unser Bestes geben, um Ihnen die passende Stelle anzubieten, sei es diese oder eine andere.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong>&nbsp;<\/p>\\n<p>In dieser Position profitieren Sie von Vorteilen, die Ihren individuellen Lebensstil unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li>Vollzeitstelle mit unbefristetem Vertrag (verhandelbar je nach Erfahrung und Kundenbedarf)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Wettbewerbsf&auml;higes Gehalt und leistungsabh&auml;ngiger Bonus&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Von&nbsp;zu&nbsp;Hause&nbsp;aus&nbsp;arbeiten&nbsp;in Portugal&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>&bdquo;Bring-a-friend&ldquo;-Pr&auml;mienprogramm (Mitarbeiterempfehlungen)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Vollst&auml;ndig bezahlte Schulung zur Firma und zum Projekt&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Programme zur beruflichen Weiterentwicklung&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Erleben Sie die beste Version Ihrer selbst!<\/strong>&nbsp;<\/p>\\n<p>Wenn sich das nach dem perfekten n&auml;chsten Schritt in Ihrer Karriere anh&ouml;rt, m&ouml;chten wir Sie kennenlernen. Bewerben Sie sich noch heute und finden Sie heraus, warum &uuml;ber 440.000 Game-Changer&nbsp;weltweit&nbsp;Concentrix&nbsp;als ihren &bdquo;Employer&nbsp;of&nbsp;Choice&ldquo; bezeichnen.&nbsp;<\/p>\\n<p><strong>Concentrix&nbsp;ist ein Arbeitgeber der Chancengleichheit<\/strong>&nbsp;<\/p>\\n<p>Wir sind stolz darauf, weltweit als ein Team und ein Unternehmen vereint zu sein. Wir verpflichten uns zu gleichen Besch&auml;ftigungschancen f&uuml;r alle Bewerber sowie zu einem Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung. Unsere Recruiting-Praktiken basieren ausschlie&szlig;lich auf gesch&auml;ftlichen Anforderungen, Stellenprofilen und beruflichen Qualifikationen &ndash; unabh&auml;ngig von Herkunft, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, ethnischer Zugeh&ouml;rigkeit, famili&auml;rem Status, Nationalit&auml;t, Behinderung oder anderen gesetzlich gesch&uuml;tzten Merkmalen.&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; portugiesischem Recht werden nur Bewerber ber&uuml;cksichtigt, die rechtlich berechtigt sind, in Portugal zu arbeiten.&nbsp;<\/p>\",\"ats_external_id\":\"3020603485\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T17:02:22.415+01:00\",\"created_at\":\"2026-04-27T11:39:39.290+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"342\",\"campaign_id\":\"827\",\"campaign_title\":\"GoodWe | Polish | Lublin\",\"campaign_type\":\"job_application\",\"job_title\":\"Specjalista \/ Specjalistka ds. pomocy technicznej w j\u0119zyku polskim\",\"street\":null,\"address\":null,\"city\":\"Lublin\",\"state\":\"Lublin Voivodeship\",\"postal_code\":\"20\",\"region\":\"Lubelskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2><strong>Tw&oacute;j zakres obowi\u0105zk&oacute;w<\/strong><\/h2>\\n<ul>\\n<li>Obs\u0142uga zg\u0142osze\u0144 telefonicznych od technik&oacute;w i monter&oacute;w urz\u0105dze\u0144 fotowoltaicznych<\/li>\\n<li>Diagnozowanie i rozwi\u0105zywanie przyj\u0119tych zg\u0142osze\u0144<\/li>\\n<li>Kontrola poprawno\u015bci rozwi\u0105zania wyst\u0119puj\u0105cych usterek technicznych<\/li>\\n<li>Wsp&oacute;\u0142praca z innymi poziomami wsparcia technicznego i in\u017cynierami serwisu<\/li>\\n<li>Wprowadzanie danych do systemu<\/li>\\n<li>Dbanie o wysok\u0105 jako\u015b\u0107 obs\u0142ugi<\/li>\\n<\/ul>\\n<h2><strong>Nasze wymagania<\/strong><\/h2>\\n<ul>\\n<li>Umiej\u0119tno\u015b\u0107 obs\u0142ugi systemu operacyjnego Windows i pakietu MS Office<\/li>\\n<li>Komunikatywno\u015b\u0107 i nastawienie na prac\u0119 z lud\u017ami<\/li>\\n<li>Wysoka kultura osobista i orientacja na potrzeby klienta<\/li>\\n<li>Zainteresowanie nowymi technologiami<\/li>\\n<li>Znajomo\u015b\u0107 j\u0119zyka polskiego w stopniu zaawansowanym (C1) i angielskiego w stopniu dobrym (B1)<\/li>\\n<li>Operatywno\u015b\u0107, dobra organizacja i wysoki poziom motywacji do pracy<\/li>\\n<\/ul>\\n<h2><strong>To oferujemy<\/strong><\/h2>\\n<ul>\\n<li>Elastyczny grafik i umow\u0119 zlecenie<\/li>\\n<li>Dogodny system pracy &ndash; pracujemy od poniedzia\u0142ku do pi\u0105tku w godzinach 08:00-17:30<\/li>\\n<li>Szkolenie przygotowuj\u0105ce do pracy (w pe\u0142ni p\u0142atne)<\/li>\\n<li>Wiele wyzwa\u0144 i ambitnych zada\u0144<\/li>\\n<li>Ciekawa praca w dynamicznie rozwijaj\u0105cej si\u0119, mi\u0119dzynarodowej firmie<\/li>\\n<\/ul>\",\"ats_external_id\":\"1665795344\",\"location\":\"Lublin, Lubelskie\",\"job_type\":\"full_time\",\"salary\":\"31.40\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-05-10T01:59:04.644+02:00\",\"created_at\":\"2026-04-27T11:21:26.617+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1807\",\"campaign_id\":\"415\",\"campaign_title\":\"Tandem Diabetes \/ German \/ BM \/ Porto \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer, Order and Tech Specialist (Deutschsprachig) \u2013 Medizintechnik \",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Suchen Sie&nbsp;nach&nbsp;Ihrem&nbsp;n&auml;chsten&nbsp;Schritt? Wir&nbsp;sind&nbsp;ein&nbsp;globaler&nbsp;Technologie- und&nbsp;Dienstleistungsanbieter, der die Marken von morgen&nbsp;vorantreibt. Wir&nbsp;helfen&nbsp;bekannten&nbsp;Marken &ndash;&nbsp;denjenigen, die Sie&nbsp;t&auml;glich&nbsp;nutzen&nbsp;&ndash;&nbsp;ihr&nbsp;Gesch&auml;ft&nbsp;mit&nbsp;Technologie und&nbsp;integrierten&nbsp;L&ouml;sungen&nbsp;in&nbsp;&uuml;ber&nbsp;70&nbsp;L&auml;ndern&nbsp;zu&nbsp;verbessern.&nbsp;Darauf&nbsp;sind&nbsp;wir&nbsp;stolz&nbsp;und&nbsp;werden&nbsp;Jahr f&uuml;r Jahr&nbsp;mit&nbsp;Auszeichnungen&nbsp;wie&nbsp;&bdquo;World&rsquo;s&nbsp;Best&nbsp;Workplaces&ldquo;, &bdquo;Best Companies&nbsp;for&nbsp;Career&nbsp;Growth&ldquo; und&nbsp;&bdquo;Best Company Culture&ldquo;&nbsp;geehrt.&nbsp;<\/p>\\n<p><strong>Wenn Sie&nbsp;sich&nbsp;weiterentwickeln&nbsp;und&nbsp;inspirieren&nbsp;lassen&nbsp;m&ouml;chten,&nbsp;k&ouml;nnen&nbsp;Sie&nbsp;als&nbsp;Customer &amp; Technical Support Specialist in Porto, Portugal (vor&nbsp;Ort)&nbsp;t&auml;tig&nbsp;sein.<\/strong>&nbsp;In&nbsp;dieser&nbsp;Rolle&nbsp;leisten&nbsp;Sie&nbsp;Kundenbetreuung&nbsp;und&nbsp;technischen&nbsp;Support f&uuml;r&nbsp;medizinische&nbsp;Ger&auml;te&nbsp;und&nbsp;stellen&nbsp;eine&nbsp;korrekte&nbsp;Auftragsabwicklung&nbsp;sowie&nbsp;ein&nbsp;einf&uuml;hlsames,&nbsp;professionelles&nbsp;Kundenerlebnis&nbsp;f&uuml;r Kunden in&nbsp;europ&auml;ischen&nbsp;M&auml;rkten&nbsp;sicher.&nbsp;<\/p>\\n<p><strong>Karrierewachstum&nbsp;und&nbsp;pers&ouml;nliche&nbsp;Entwicklung<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;bieten&nbsp;Ihnen&nbsp;umfassende&nbsp;Schulungen,&nbsp;modernste&nbsp;Technologien&nbsp;und&nbsp;kontinuierliche&nbsp;Unterst&uuml;tzung, die Sie f&uuml;r&nbsp;Ihren&nbsp;Erfolg&nbsp;ben&ouml;tigen. Bei Concentrix&nbsp;besteht&nbsp;echtes&nbsp;Potenzial&nbsp;f&uuml;r&nbsp;berufliches&nbsp;und&nbsp;pers&ouml;nliches&nbsp;Wachstum.&nbsp;Etwa&nbsp;80 %&nbsp;unserer&nbsp;F&uuml;hrungskr&auml;fte&nbsp;wurden&nbsp;intern&nbsp;bef&ouml;rdert!&nbsp;Deshalb&nbsp;bieten&nbsp;wir&nbsp;eine&nbsp;Reihe&nbsp;<strong>kostenloser&nbsp;Lern- und Leadership-Programme<\/strong>, die Ihnen den Weg&nbsp;zu&nbsp;der&nbsp;Karriere&nbsp;ebnen, die Sie&nbsp;sich&nbsp;immer&nbsp;vorgestellt&nbsp;haben.&nbsp;<\/p>\\n<p><strong>Ihre&nbsp;Aufgaben&nbsp;in&nbsp;dieser&nbsp;Rolle<\/strong>&nbsp;<\/p>\\n<p>Als Customer &amp; Technical Support Specialist&nbsp;werden&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>Technischen&nbsp;Support und&nbsp;Fehlerbehebung&nbsp;f&uuml;r&nbsp;medizinische&nbsp;Diabetesger&auml;te,&nbsp;Verbrauchsmaterialien&nbsp;und&nbsp;Zubeh&ouml;r&nbsp;leisten&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Auftragsannahmen&nbsp;und&nbsp;Verl&auml;ngerungen&nbsp;gem&auml;&szlig;&nbsp;Unternehmensrichtlinien&nbsp;bearbeiten&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Kunden&nbsp;bei&nbsp;der&nbsp;Nutzung&nbsp;der&nbsp;Produkte&nbsp;sowie&nbsp;bei&nbsp;Bestellungen&nbsp;&uuml;ber&nbsp;verschiedene&nbsp;Kan&auml;le&nbsp;(Telefon, E-Mail, Chat und SMS)&nbsp;unterst&uuml;tzen&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Alle&nbsp;Kundenkontakte&nbsp;korrekt&nbsp;und in&nbsp;englischer&nbsp;Sprache&nbsp;dokumentieren&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Aktives&nbsp;Zuh&ouml;ren&nbsp;und&nbsp;Empathie&nbsp;einsetzen, um&nbsp;mit&nbsp;sensiblen&nbsp;Patienten&nbsp;und&nbsp;Situationen&nbsp;professionell&nbsp;umzugehen&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Vorgegebene&nbsp;Prozesse&nbsp;und&nbsp;Skripte&nbsp;einhalten, um&nbsp;regulatorische&nbsp;und&nbsp;sicherheitsrelevante&nbsp;Standards&nbsp;sicherzustellen&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Ihre&nbsp;Qualifikationen<\/strong>&nbsp;<\/p>\\n<p>Concentrix&nbsp;passt&nbsp;gut&nbsp;zu&nbsp;Ihnen,&nbsp;wenn&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>Sehr&nbsp;gute&nbsp;Deutschkenntnisse&nbsp;(C1) in Wort und Schrift&nbsp;besitzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gute&nbsp;Englischkenntnisse&nbsp;(B2) in Wort und Schrift&nbsp;haben&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Mindestens&nbsp;2 Jahre&nbsp;Erfahrung&nbsp;im&nbsp;Bereich&nbsp;E-Commerce-Betrug&nbsp;oder&nbsp;Kundenservice&nbsp;mitbringen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Erfahrung&nbsp;in&nbsp;Betrugs-,&nbsp;Missbrauchs-&nbsp;oder&nbsp;Cybercrime-Untersuchungen&nbsp;haben&nbsp;(von&nbsp;Vorteil)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Analytisch&nbsp;stark,&nbsp;detailorientiert&nbsp;und&nbsp;sorgf&auml;ltig&nbsp;arbeiten&nbsp;sowie&nbsp;Ergebnisse&nbsp;strukturiert&nbsp;dokumentieren&nbsp;k&ouml;nnen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Ausgepr&auml;gte&nbsp;Probleml&ouml;sungs- und&nbsp;Priorisierungsf&auml;higkeiten&nbsp;besitzen&nbsp;und&nbsp;proaktiv&nbsp;sowie&nbsp;l&ouml;sungsorientiert&nbsp;handeln&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Informationen&nbsp;aus&nbsp;verschiedenen&nbsp;Quellen&nbsp;sammeln&nbsp;und&nbsp;zusammenf&uuml;hren&nbsp;k&ouml;nnen, um&nbsp;Untersuchungen&nbsp;zu&nbsp;unterst&uuml;tzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gut&nbsp;organisiert,&nbsp;ergebnisorientiert&nbsp;und&nbsp;belastbar&nbsp;sind&nbsp;sowie&nbsp;sicher&nbsp;im&nbsp;Umgang&nbsp;mit&nbsp;Konflikten&nbsp;und&nbsp;Notf&auml;llen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gute&nbsp;Kenntnisse&nbsp;in Microsoft Word&nbsp;und&nbsp;Excel&nbsp;haben&nbsp;<\/li>\\n<\/ul>\\n<p>Auch&nbsp;wenn&nbsp;Sie nicht alle&nbsp;Anforderungen&nbsp;erf&uuml;llen,&nbsp;ermutigen&nbsp;wir&nbsp;Sie&nbsp;ausdr&uuml;cklich&nbsp;zur&nbsp;Bewerbung. Wir&nbsp;bem&uuml;hen&nbsp;uns, Sie&nbsp;mit&nbsp;der&nbsp;passenden&nbsp;Position&nbsp;zusammenzubringen&nbsp;&ndash; sei es&nbsp;diese&nbsp;oder&nbsp;eine&nbsp;andere.&nbsp;<\/p>\\n<p><strong>Was&nbsp;wir&nbsp;Ihnen&nbsp;bieten<\/strong>&nbsp;<\/p>\\n<p>In&nbsp;dieser&nbsp;Rolle&nbsp;profitieren&nbsp;Sie von&nbsp;Vorteilen, die&nbsp;Ihren&nbsp;individuellen&nbsp;Lebensstil&nbsp;unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes&nbsp;Gehalt&nbsp;(Grundgehalt&nbsp;plus Boni)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Zentrale&nbsp;Lage in&nbsp;Porto, Portugal&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Empfehlungsbonus&nbsp;(&bdquo;Bring-a-friend&ldquo;)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Vollst&auml;ndig&nbsp;bezahlte&nbsp;Schulung&nbsp;zum&nbsp;Unternehmen&nbsp;und Projekt&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Programme&nbsp;zur&nbsp;beruflichen&nbsp;Weiterentwicklung&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Erleben Sie die&nbsp;beste&nbsp;Version&nbsp;Ihrer&nbsp;selbst!<\/strong>&nbsp;<\/p>\\n<p>Wenn&nbsp;sich&nbsp;dies&nbsp;nach&nbsp;dem&nbsp;perfekten&nbsp;n&auml;chsten&nbsp;Schritt in&nbsp;Ihrer&nbsp;Karriere&nbsp;anh&ouml;rt,&nbsp;freuen&nbsp;wir&nbsp;uns&nbsp;auf&nbsp;Ihre&nbsp;Bewerbung.&nbsp;Entdecken&nbsp;Sie,&nbsp;warum&nbsp;&uuml;ber&nbsp;440.000 &bdquo;Game-Changer&ldquo;&nbsp;weltweit&nbsp;Concentrix&nbsp;als&nbsp;ihren&nbsp;bevorzugten&nbsp;Arbeitgeber&nbsp;w&auml;hlen.&nbsp;<\/p>\\n<p><strong>Concentrix&nbsp;ist&nbsp;ein&nbsp;Arbeitgeber&nbsp;der&nbsp;Chancengleichheit<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;sind&nbsp;stolz&nbsp;darauf,&nbsp;als&nbsp;ein&nbsp;Team und&nbsp;ein&nbsp;Unternehmen&nbsp;weltweit&nbsp;vereint&nbsp;zu&nbsp;sein. Wir&nbsp;verpflichten&nbsp;uns&nbsp;zu&nbsp;Chancengleichheit&nbsp;f&uuml;r alle&nbsp;Bewerbenden&nbsp;und&nbsp;zu&nbsp;einem&nbsp;Arbeitsumfeld&nbsp;frei&nbsp;von&nbsp;Diskriminierung&nbsp;und&nbsp;Bel&auml;stigung.&nbsp;Unsere&nbsp;Einstellungsentscheidungen&nbsp;basieren&nbsp;ausschlie&szlig;lich&nbsp;auf&nbsp;gesch&auml;ftlichen&nbsp;Anforderungen,&nbsp;Stellenanforderungen&nbsp;und&nbsp;beruflichen&nbsp;Qualifikationen&nbsp;&ndash;&nbsp;unabh&auml;ngig&nbsp;von&nbsp;Rasse, Alter,&nbsp;Geschlechtsidentit&auml;t,&nbsp;sexueller&nbsp;Orientierung, Religion,&nbsp;ethnischer&nbsp;Herkunft,&nbsp;Familienstand,&nbsp;nationaler&nbsp;Herkunft,&nbsp;Behinderung&nbsp;oder&nbsp;anderen&nbsp;gesetzlich&nbsp;gesch&uuml;tzten&nbsp;Merkmalen.&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig;&nbsp;portugiesischem&nbsp;Recht&nbsp;werden&nbsp;nur&nbsp;Bewerbende&nbsp;ber&uuml;cksichtigt, die&nbsp;&uuml;ber&nbsp;eine&nbsp;g&uuml;ltige&nbsp;Arbeitserlaubnis&nbsp;f&uuml;r Portugal&nbsp;verf&uuml;gen.&nbsp;<\/p>\",\"ats_external_id\":\"671734886\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T17:02:22.133+01:00\",\"created_at\":\"2026-04-27T11:02:56.806+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1808\",\"campaign_id\":\"414\",\"campaign_title\":\"Volkswagen Digital \/ German \/ WAH \/ Braga \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Deutschsprachig) \u2013 Volkswagen \u2013 Remote \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Suchen Sie&nbsp;nach&nbsp;Ihrem&nbsp;n&auml;chsten&nbsp;Schritt? Wir&nbsp;sind&nbsp;ein&nbsp;globaler&nbsp;Technologie- und&nbsp;Dienstleistungsanbieter, der die Marken von morgen&nbsp;vorantreibt. Wir&nbsp;helfen&nbsp;bekannten&nbsp;Marken &ndash;&nbsp;denjenigen, die Sie&nbsp;t&auml;glich&nbsp;nutzen&nbsp;&ndash;&nbsp;ihr&nbsp;Gesch&auml;ft&nbsp;mit&nbsp;Technologie und&nbsp;integrierten&nbsp;L&ouml;sungen&nbsp;in&nbsp;&uuml;ber&nbsp;70&nbsp;L&auml;ndern&nbsp;zu&nbsp;verbessern.&nbsp;Darauf&nbsp;sind&nbsp;wir&nbsp;stolz&nbsp;und&nbsp;werden&nbsp;Jahr f&uuml;r Jahr&nbsp;mit&nbsp;Auszeichnungen&nbsp;wie&nbsp;&bdquo;World&rsquo;s Best&nbsp;Workplaces&ldquo;, &bdquo;Best Companies for Career&nbsp;Growth&ldquo; und&nbsp;&bdquo;Best Company Culture&ldquo;&nbsp;geehrt.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Sie&nbsp;sich&nbsp;weiterentwickeln&nbsp;und&nbsp;inspirieren&nbsp;lassen&nbsp;m&ouml;chten,&nbsp;k&ouml;nnen&nbsp;Sie&nbsp;als&nbsp;<strong>Customer Service Representative f&uuml;r Volkswagen in Portugal (Remote)<\/strong>&nbsp;sicherstellen,&nbsp;dass&nbsp;Leistungsziele&nbsp;in&nbsp;allen&nbsp;Bereichen&nbsp;erreicht&nbsp;werden.&nbsp;Zudem&nbsp;tragen&nbsp;Sie&nbsp;dazu&nbsp;bei, die&nbsp;Erwartungen&nbsp;des Kunden in&nbsp;Bezug&nbsp;auf operative&nbsp;Exzellenz&nbsp;zu&nbsp;erf&uuml;llen&nbsp;&ndash;&nbsp;insbesondere&nbsp;hohe&nbsp;Anforderungen&nbsp;an&nbsp;Qualit&auml;t,&nbsp;Effizienz&nbsp;und die&nbsp;Verbesserung&nbsp;der Customer Journey.&nbsp;<\/p>\\n<p><strong>Karrierewachstum&nbsp;und&nbsp;pers&ouml;nliche&nbsp;Entwicklung<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;bieten&nbsp;Ihnen&nbsp;umfassende&nbsp;Schulungen,&nbsp;modernste&nbsp;Technologien&nbsp;und&nbsp;kontinuierliche&nbsp;Unterst&uuml;tzung,&nbsp;damit&nbsp;Sie&nbsp;erfolgreich&nbsp;sind. Bei Concentrix&nbsp;haben&nbsp;Sie&nbsp;echtes&nbsp;Potenzial&nbsp;f&uuml;r&nbsp;berufliches&nbsp;und&nbsp;pers&ouml;nliches&nbsp;Wachstum.&nbsp;Etwa&nbsp;80 %&nbsp;unserer&nbsp;F&uuml;hrungskr&auml;fte&nbsp;wurden&nbsp;intern&nbsp;bef&ouml;rdert!&nbsp;Deshalb&nbsp;bieten&nbsp;wir&nbsp;eine&nbsp;Reihe&nbsp;<strong>kostenloser&nbsp;Lern- und Leadership-Programme<\/strong>, die Ihnen den Weg&nbsp;zu&nbsp;der&nbsp;Karriere&nbsp;ebnen, die Sie&nbsp;sich&nbsp;vorstellen.&nbsp;<\/p>\\n<p><strong>Ihre&nbsp;Aufgaben&nbsp;in&nbsp;dieser&nbsp;Rolle<\/strong>&nbsp;<\/p>\\n<p>Als Customer Service Representative&nbsp;werden&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>Kundenanfragen&nbsp;&uuml;ber&nbsp;verschiedene&nbsp;Kan&auml;le&nbsp;beantworten&nbsp;und&nbsp;relevante&nbsp;Informationen&nbsp;im&nbsp;CRM-System&nbsp;dokumentieren&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Starke&nbsp;Kundenbeziehungen&nbsp;aufbauen,&nbsp;indem&nbsp;Sie&nbsp;Anfragen&nbsp;schnell und&nbsp;professionell&nbsp;bearbeiten&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Kundenbindung&nbsp;und -loyalit&auml;t&nbsp;f&ouml;rdern,&nbsp;indem&nbsp;Sie&nbsp;erfolgreiche&nbsp;L&ouml;sungen&nbsp;f&uuml;r&nbsp;Anfragen&nbsp;unterst&uuml;tzen&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Stets&nbsp;professionelle&nbsp;und&nbsp;empathische&nbsp;Beziehungen&nbsp;zu&nbsp;allen&nbsp;Kunden&nbsp;pflegen&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Effektiv&nbsp;mit&nbsp;Teammitgliedern&nbsp;und&nbsp;dem&nbsp;Management&nbsp;zusammenarbeiten&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Feedback&nbsp;zu&nbsp;neuen&nbsp;Problemen&nbsp;geben&nbsp;und&nbsp;proaktiv&nbsp;Verbesserungsm&ouml;glichkeiten&nbsp;identifizieren&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Ihre&nbsp;Qualifikationen<\/strong>&nbsp;<\/p>\\n<p>Concentrix&nbsp;passt&nbsp;gut&nbsp;zu&nbsp;Ihnen,&nbsp;wenn&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>Sehr&nbsp;gute&nbsp;Deutschkenntnisse&nbsp;(C1) in Wort und Schrift&nbsp;besitzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gute&nbsp;Englischkenntnisse&nbsp;(B2) in Wort und Schrift&nbsp;haben&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Mindestens&nbsp;2 Jahre&nbsp;Erfahrung&nbsp;im&nbsp;Bereich&nbsp;E-Commerce-Betrug&nbsp;oder&nbsp;Kundenservice&nbsp;mitbringen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Erfahrung&nbsp;in&nbsp;Betrugs-,&nbsp;Missbrauchs-&nbsp;oder&nbsp;Cybercrime-Untersuchungen&nbsp;haben&nbsp;(von&nbsp;Vorteil)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Analytisch&nbsp;stark,&nbsp;detailorientiert&nbsp;und&nbsp;sorgf&auml;ltig&nbsp;arbeiten&nbsp;sowie&nbsp;Ergebnisse&nbsp;strukturiert&nbsp;dokumentieren&nbsp;k&ouml;nnen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Ausgepr&auml;gte&nbsp;Probleml&ouml;sungs- und&nbsp;Priorisierungsf&auml;higkeiten&nbsp;besitzen&nbsp;und&nbsp;proaktiv&nbsp;sowie&nbsp;l&ouml;sungsorientiert&nbsp;handeln&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Informationen&nbsp;aus&nbsp;verschiedenen&nbsp;Quellen&nbsp;sammeln&nbsp;und&nbsp;zusammenf&uuml;hren&nbsp;k&ouml;nnen, um&nbsp;Untersuchungen&nbsp;zu&nbsp;unterst&uuml;tzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gut&nbsp;organisiert,&nbsp;ergebnisorientiert&nbsp;und&nbsp;belastbar&nbsp;sind&nbsp;sowie&nbsp;sicher&nbsp;im&nbsp;Umgang&nbsp;mit&nbsp;Konflikten&nbsp;und&nbsp;Notf&auml;llen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gute&nbsp;Kenntnisse&nbsp;in Microsoft Word&nbsp;und&nbsp;Excel&nbsp;haben&nbsp;<\/li>\\n<\/ul>\\n<p>Auch&nbsp;wenn&nbsp;Sie nicht alle&nbsp;Anforderungen&nbsp;erf&uuml;llen,&nbsp;ermutigen&nbsp;wir&nbsp;Sie&nbsp;ausdr&uuml;cklich&nbsp;zur&nbsp;Bewerbung. Wir&nbsp;bem&uuml;hen&nbsp;uns, Sie&nbsp;mit&nbsp;der&nbsp;passenden&nbsp;Position&nbsp;zusammenzubringen&nbsp;&ndash; sei es&nbsp;diese&nbsp;oder&nbsp;eine&nbsp;andere.&nbsp;<\/p>\\n<p><strong>Was&nbsp;wir&nbsp;Ihnen&nbsp;bieten<\/strong>&nbsp;<\/p>\\n<p>In&nbsp;dieser&nbsp;Rolle&nbsp;profitieren&nbsp;Sie von&nbsp;Vorteilen, die&nbsp;Ihren&nbsp;individuellen&nbsp;Lebensstil&nbsp;unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes&nbsp;Gehalt&nbsp;(Grundgehalt&nbsp;plus Boni)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Von&nbsp;zu&nbsp;Hause&nbsp;aus&nbsp;arbeiten&nbsp;in Portugal&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Empfehlungsbonus&nbsp;(&bdquo;Bring-a-friend&ldquo;)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Vollst&auml;ndig&nbsp;bezahlte&nbsp;Schulung&nbsp;zum&nbsp;Unternehmen&nbsp;und Projekt&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Programme&nbsp;zur&nbsp;beruflichen&nbsp;Weiterentwicklung&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Erleben Sie die&nbsp;beste&nbsp;Version&nbsp;Ihrer&nbsp;selbst!<\/strong>&nbsp;<\/p>\\n<p>Wenn&nbsp;sich&nbsp;dies&nbsp;nach&nbsp;dem&nbsp;perfekten&nbsp;n&auml;chsten&nbsp;Schritt in&nbsp;Ihrer&nbsp;Karriere&nbsp;anh&ouml;rt,&nbsp;freuen&nbsp;wir&nbsp;uns&nbsp;auf&nbsp;Ihre&nbsp;Bewerbung.&nbsp;Entdecken&nbsp;Sie,&nbsp;warum&nbsp;&uuml;ber&nbsp;440.000 &bdquo;Game-Changer&ldquo;&nbsp;weltweit&nbsp;Concentrix&nbsp;als&nbsp;ihren&nbsp;bevorzugten&nbsp;Arbeitgeber&nbsp;w&auml;hlen.&nbsp;<\/p>\\n<p><strong>Concentrix&nbsp;ist&nbsp;ein&nbsp;Arbeitgeber&nbsp;der&nbsp;Chancengleichheit<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;sind&nbsp;stolz&nbsp;darauf,&nbsp;als&nbsp;ein&nbsp;Team und&nbsp;ein&nbsp;Unternehmen&nbsp;weltweit&nbsp;vereint&nbsp;zu&nbsp;sein. Wir&nbsp;verpflichten&nbsp;uns&nbsp;zu&nbsp;Chancengleichheit&nbsp;f&uuml;r alle&nbsp;Bewerbenden&nbsp;und&nbsp;zu&nbsp;einem&nbsp;Arbeitsumfeld&nbsp;frei&nbsp;von&nbsp;Diskriminierung&nbsp;und&nbsp;Bel&auml;stigung.&nbsp;Unsere&nbsp;Einstellungsentscheidungen&nbsp;basieren&nbsp;ausschlie&szlig;lich&nbsp;auf&nbsp;gesch&auml;ftlichen&nbsp;Anforderungen,&nbsp;Stellenanforderungen&nbsp;und&nbsp;beruflichen&nbsp;Qualifikationen&nbsp;&ndash;&nbsp;unabh&auml;ngig&nbsp;von&nbsp;Rasse, Alter,&nbsp;Geschlechtsidentit&auml;t,&nbsp;sexueller&nbsp;Orientierung, Religion,&nbsp;ethnischer&nbsp;Herkunft,&nbsp;Familienstand,&nbsp;nationaler&nbsp;Herkunft,&nbsp;Behinderung&nbsp;oder&nbsp;anderen&nbsp;gesetzlich&nbsp;gesch&uuml;tzten&nbsp;Merkmalen.&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig;&nbsp;portugiesischem&nbsp;Recht&nbsp;werden&nbsp;nur&nbsp;Bewerbende&nbsp;ber&uuml;cksichtigt, die&nbsp;&uuml;ber&nbsp;eine&nbsp;g&uuml;ltige&nbsp;Arbeitserlaubnis&nbsp;f&uuml;r Portugal&nbsp;verf&uuml;gen.&nbsp;<\/p>\",\"ats_external_id\":\"1544083343\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T17:02:21.872+01:00\",\"created_at\":\"2026-04-27T10:56:29.265+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1809\",\"campaign_id\":\"413\",\"campaign_title\":\"Wix.Com \/ German \/ BM \/ Lisbon \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Deutschsprachig) \u2013 Website-Solutions \",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Suchen Sie&nbsp;nach&nbsp;Ihrem&nbsp;n&auml;chsten&nbsp;Schritt? Wir&nbsp;sind&nbsp;ein&nbsp;globaler&nbsp;Technologie- und&nbsp;Dienstleistungsanbieter, der die Marken von morgen&nbsp;vorantreibt. Wir&nbsp;helfen&nbsp;bekannten&nbsp;Marken &ndash;&nbsp;denjenigen, die Sie&nbsp;t&auml;glich&nbsp;nutzen&nbsp;&ndash;&nbsp;ihr&nbsp;Gesch&auml;ft&nbsp;mit&nbsp;Technologie und&nbsp;integrierten&nbsp;L&ouml;sungen&nbsp;in&nbsp;&uuml;ber&nbsp;70&nbsp;L&auml;ndern&nbsp;zu&nbsp;verbessern.&nbsp;Darauf&nbsp;sind&nbsp;wir&nbsp;stolz&nbsp;und&nbsp;werden&nbsp;Jahr f&uuml;r Jahr&nbsp;mit&nbsp;Auszeichnungen&nbsp;wie&nbsp;&bdquo;World&rsquo;s Best&nbsp;Workplaces&ldquo;, &bdquo;Best Companies for Career&nbsp;Growth&ldquo; und&nbsp;&bdquo;Best Company Culture&ldquo;&nbsp;geehrt.&nbsp;<\/p>\\n<p>Wenn Sie&nbsp;sich&nbsp;weiterentwickeln&nbsp;und&nbsp;inspirieren&nbsp;lassen&nbsp;m&ouml;chten,&nbsp;k&ouml;nnen&nbsp;Sie&nbsp;als&nbsp;<strong>Customer Service Representative in&nbsp;Lissabon, Portugal (vor&nbsp;Ort)<\/strong>&nbsp;sicherstellen,&nbsp;dass&nbsp;Leistungsziele&nbsp;in&nbsp;allen&nbsp;Bereichen&nbsp;erreicht&nbsp;werden.&nbsp;Zudem&nbsp;tragen&nbsp;Sie&nbsp;dazu&nbsp;bei, die&nbsp;Erwartungen&nbsp;unserer&nbsp;Kunden in&nbsp;Bezug&nbsp;auf operative&nbsp;Exzellenz&nbsp;zu&nbsp;erf&uuml;llen&nbsp;&ndash;&nbsp;insbesondere&nbsp;hohe&nbsp;Standards&nbsp;hinsichtlich&nbsp;Qualit&auml;t,&nbsp;Effizienz&nbsp;und der&nbsp;Verbesserung&nbsp;der Customer Journey.&nbsp;<\/p>\\n<p><strong>Karrierewachstum&nbsp;und&nbsp;pers&ouml;nliche&nbsp;Entwicklung<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;bieten&nbsp;Ihnen&nbsp;umfassende&nbsp;Schulungen,&nbsp;modernste&nbsp;Technologien&nbsp;und&nbsp;kontinuierliche&nbsp;Unterst&uuml;tzung,&nbsp;damit&nbsp;Sie&nbsp;erfolgreich&nbsp;sind. Bei Concentrix&nbsp;haben&nbsp;Sie&nbsp;echte&nbsp;Chancen&nbsp;auf&nbsp;berufliches&nbsp;und&nbsp;pers&ouml;nliches&nbsp;Wachstum.&nbsp;Etwa&nbsp;80 %&nbsp;unserer&nbsp;F&uuml;hrungskr&auml;fte&nbsp;wurden&nbsp;intern&nbsp;bef&ouml;rdert!&nbsp;Deshalb&nbsp;bieten&nbsp;wir&nbsp;eine&nbsp;Reihe&nbsp;<strong>kostenloser&nbsp;Lern- und Leadership-Programme<\/strong>, die Ihnen den Weg&nbsp;zu&nbsp;der&nbsp;Karriere&nbsp;ebnen, die Sie&nbsp;sich&nbsp;vorstellen.&nbsp;<\/p>\\n<p><strong>Ihre&nbsp;Aufgaben&nbsp;in&nbsp;dieser&nbsp;Rolle<\/strong>&nbsp;<\/p>\\n<p>Als Customer Service Representative&nbsp;werden&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>Hervorragenden&nbsp;Kundenservice&nbsp;&uuml;ber&nbsp;Chat, E-Mail und&nbsp;Telefon&nbsp;leisten&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Nutzerprobleme&nbsp;mit&nbsp;der&nbsp;Plattform&nbsp;analysieren&nbsp;und&nbsp;L&ouml;sungen&nbsp;sowie&nbsp;Hilfestellung&nbsp;anbieten&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Nutzer&nbsp;&uuml;ber&nbsp;die&nbsp;Funktionen&nbsp;der&nbsp;Plattform&nbsp;informieren&nbsp;und&nbsp;ihnen&nbsp;helfen, das Beste&nbsp;aus&nbsp;ihren&nbsp;Websites&nbsp;herauszuholen&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Eng&nbsp;mit&nbsp;Produkt- und&nbsp;Entwicklungsteams&nbsp;zusammenarbeiten, um&nbsp;komplexe&nbsp;technische&nbsp;Probleme&nbsp;zu&nbsp;l&ouml;sen&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>&Uuml;ber&nbsp;neue&nbsp;Programmfunktionen&nbsp;und Updates auf&nbsp;dem&nbsp;Laufenden&nbsp;bleiben, um&nbsp;korrekten&nbsp;Support&nbsp;zu&nbsp;gew&auml;hrleisten&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Nutzerfeedback&nbsp;sammeln&nbsp;und&nbsp;weiterleiten, um die&nbsp;allgemeine&nbsp;Nutzererfahrung&nbsp;zu&nbsp;verbessern&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre&nbsp;Qualifikationen<\/strong>&nbsp;<\/p>\\n<p>Concentrix&nbsp;passt&nbsp;gut&nbsp;zu&nbsp;Ihnen,&nbsp;wenn&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>Sehr&nbsp;gute&nbsp;Deutschkenntnisse&nbsp;(C1) in Wort und Schrift&nbsp;besitzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gute&nbsp;Englischkenntnisse&nbsp;(B2) in Wort und Schrift&nbsp;haben&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Mindestens&nbsp;2 Jahre&nbsp;Erfahrung&nbsp;im&nbsp;Bereich&nbsp;E-Commerce-Betrug&nbsp;oder&nbsp;Kundenservice&nbsp;mitbringen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Erfahrung&nbsp;in&nbsp;Betrugs-,&nbsp;Missbrauchs-&nbsp;oder&nbsp;Cybercrime-Untersuchungen&nbsp;haben&nbsp;(von&nbsp;Vorteil)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Analytisch&nbsp;stark,&nbsp;detailorientiert&nbsp;und&nbsp;sorgf&auml;ltig&nbsp;arbeiten&nbsp;sowie&nbsp;Ergebnisse&nbsp;strukturiert&nbsp;dokumentieren&nbsp;k&ouml;nnen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Ausgepr&auml;gte&nbsp;Probleml&ouml;sungs- und&nbsp;Priorisierungsf&auml;higkeiten&nbsp;besitzen&nbsp;und&nbsp;proaktiv&nbsp;sowie&nbsp;l&ouml;sungsorientiert&nbsp;handeln&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Informationen&nbsp;aus&nbsp;verschiedenen&nbsp;Quellen&nbsp;sammeln&nbsp;und&nbsp;zusammenf&uuml;hren&nbsp;k&ouml;nnen, um&nbsp;Untersuchungen&nbsp;zu&nbsp;unterst&uuml;tzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gut&nbsp;organisiert,&nbsp;ergebnisorientiert&nbsp;und&nbsp;belastbar&nbsp;sind&nbsp;sowie&nbsp;sicher&nbsp;im&nbsp;Umgang&nbsp;mit&nbsp;Konflikten&nbsp;und&nbsp;Notf&auml;llen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gute&nbsp;Kenntnisse&nbsp;in Microsoft Word&nbsp;und&nbsp;Excel&nbsp;haben&nbsp;<\/li>\\n<\/ul>\\n<p>Auch&nbsp;wenn&nbsp;Sie nicht alle&nbsp;Anforderungen&nbsp;erf&uuml;llen,&nbsp;ermutigen&nbsp;wir&nbsp;Sie&nbsp;ausdr&uuml;cklich&nbsp;zur&nbsp;Bewerbung. Wir&nbsp;bem&uuml;hen&nbsp;uns, Sie&nbsp;mit&nbsp;der&nbsp;passenden&nbsp;Position&nbsp;zusammenzubringen&nbsp;&ndash; sei es&nbsp;diese&nbsp;oder&nbsp;eine&nbsp;andere.&nbsp;<\/p>\\n<p><strong>Was&nbsp;wir&nbsp;Ihnen&nbsp;bieten<\/strong>&nbsp;<\/p>\\n<p>In&nbsp;dieser&nbsp;Rolle&nbsp;profitieren&nbsp;Sie von&nbsp;Vorteilen, die&nbsp;Ihren&nbsp;individuellen&nbsp;Lebensstil&nbsp;unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes&nbsp;Gehalt&nbsp;(Grundgehalt&nbsp;plus Boni)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Zentrale&nbsp;Lage in&nbsp;Lissabon, Portugal&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Empfehlungsbonus&nbsp;(&bdquo;Bring-a-friend&ldquo;)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Vollst&auml;ndig&nbsp;bezahlte&nbsp;Schulung&nbsp;zum&nbsp;Unternehmen&nbsp;und Projekt&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Programme&nbsp;zur&nbsp;beruflichen&nbsp;Weiterentwicklung&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Erleben Sie die&nbsp;beste&nbsp;Version&nbsp;Ihrer&nbsp;selbst!<\/strong>&nbsp;<\/p>\\n<p>Wenn&nbsp;sich&nbsp;dies&nbsp;nach&nbsp;dem&nbsp;perfekten&nbsp;n&auml;chsten&nbsp;Schritt in&nbsp;Ihrer&nbsp;Karriere&nbsp;anh&ouml;rt,&nbsp;freuen&nbsp;wir&nbsp;uns&nbsp;auf&nbsp;Ihre&nbsp;Bewerbung.&nbsp;Entdecken&nbsp;Sie,&nbsp;warum&nbsp;&uuml;ber&nbsp;440.000 &bdquo;Game-Changer&ldquo;&nbsp;weltweit&nbsp;Concentrix&nbsp;als&nbsp;ihren&nbsp;bevorzugten&nbsp;Arbeitgeber&nbsp;w&auml;hlen.&nbsp;<\/p>\\n<p><strong>Concentrix&nbsp;ist&nbsp;ein&nbsp;Arbeitgeber&nbsp;der&nbsp;Chancengleichheit<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;sind&nbsp;stolz&nbsp;darauf,&nbsp;als&nbsp;ein&nbsp;Team und&nbsp;ein&nbsp;Unternehmen&nbsp;weltweit&nbsp;vereint&nbsp;zu&nbsp;sein. Wir&nbsp;verpflichten&nbsp;uns&nbsp;zu&nbsp;Chancengleichheit&nbsp;f&uuml;r alle&nbsp;Bewerbenden&nbsp;und&nbsp;zu&nbsp;einem&nbsp;Arbeitsumfeld&nbsp;frei&nbsp;von&nbsp;Diskriminierung&nbsp;und&nbsp;Bel&auml;stigung.&nbsp;Unsere&nbsp;Einstellungsentscheidungen&nbsp;basieren&nbsp;ausschlie&szlig;lich&nbsp;auf&nbsp;gesch&auml;ftlichen&nbsp;Anforderungen,&nbsp;Stellenanforderungen&nbsp;und&nbsp;beruflichen&nbsp;Qualifikationen&nbsp;&ndash;&nbsp;unabh&auml;ngig&nbsp;von&nbsp;Rasse, Alter,&nbsp;Geschlechtsidentit&auml;t,&nbsp;sexueller&nbsp;Orientierung, Religion,&nbsp;ethnischer&nbsp;Herkunft,&nbsp;Familienstand,&nbsp;nationaler&nbsp;Herkunft,&nbsp;Behinderung&nbsp;oder&nbsp;anderen&nbsp;gesetzlich&nbsp;gesch&uuml;tzten&nbsp;Merkmalen.&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig;&nbsp;portugiesischem&nbsp;Recht&nbsp;werden&nbsp;nur&nbsp;Bewerbende&nbsp;ber&uuml;cksichtigt, die&nbsp;&uuml;ber&nbsp;eine&nbsp;g&uuml;ltige&nbsp;Arbeitserlaubnis&nbsp;f&uuml;r Portugal&nbsp;verf&uuml;gen.&nbsp;<\/p>\",\"ats_external_id\":\"3414090321\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T11:02:21.528+01:00\",\"created_at\":\"2026-04-27T10:49:29.074+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1810\",\"campaign_id\":\"412\",\"campaign_title\":\" Paypal \/ Dutch \/ WAH \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - Digital wallet - Remote\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a\u202f<strong>Customer Service Representative for Digital wallet in Portugal (Remote),<\/strong><strong>\u202f<\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p><strong>As a Customer Service Representative, you will:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Deliver exceptional support to customers via phone, chat, and email, representing a leading digital wallet with professionalism and enthusiasm.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Accurately document customer interactions, resolutions, and follow-ups in the CRM system.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Collaborate with team members to continuously improve the customer experience.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Stay informed on the latest products, policies, and services to provide timely and accurate information.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Demonstrate warmth, empathy, and enthusiasm in every customer interaction.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Apply your knowledge of digital wallet products to troubleshoot issues and resolve customer concerns efficiently.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of\u202fDutch\u202f(C1 written and oral) and a good level of English (B2)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Have 1 year of experience working in a fast-paced team-based retail, hospitality or customer service environment is preferred.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>High school diploma (or the applicate hiring country equivalent).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Have experience in an internet company, financial services industry or transaction processor preferred.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Are strong attention to detail and organizational skills.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Strong working knowledge of pc-based internet and software applications.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized digital wallet brand known for its commitment to security, innovation, and exceptional customer experience.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Competitive salary and performance bonus&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li><strong>Full Work from Home<\/strong>\u202fposition based in <strong>Lisbon, Portugal.<\/strong> (Training is on-site)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Refer-a-friend (referral) bonus opportunities&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Full paid training on the company and the project you'll be working on&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.&nbsp;<\/p>\",\"ats_external_id\":\"3212831160\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T11:02:21.242+01:00\",\"created_at\":\"2026-04-27T10:42:24.185+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1811\",\"campaign_id\":\"411\",\"campaign_title\":\" Volkswagen \/ Czech \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Czech-speaking) - Volkswagen \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Czech (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"595391875\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T13:02:32.683+01:00\",\"created_at\":\"2026-04-27T10:09:38.407+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1812\",\"campaign_id\":\"410\",\"campaign_title\":\" Volkswagen \/ German \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Volkswagen \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of German (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1467874922\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T17:02:17.947+01:00\",\"created_at\":\"2026-04-27T10:08:15.394+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1813\",\"campaign_id\":\"409\",\"campaign_title\":\" Wix.Com \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Website Solutions\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative&nbsp;in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer service via chat, email, and phone to users.<\/li>\\n<li>Troubleshoot user issues with the platform, offering guidance and solutions.<\/li>\\n<li>Educate users on the platform's features and help them get the most out of their websites.<\/li>\\n<li>Work closely with the product and development teams to resolve complex technical issues.<\/li>\\n<li>Stay up to date with new&nbsp;program features and updates to provide accurate support.<\/li>\\n<li>Collect and relay user feedback to improve overall user experience.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of German (written and oral) and fluent in English (B2)<\/li>\\n<li>Have experience in customer service, tech support, or a similar role<\/li>\\n<li>Have strong communication skills, both verbal and written<\/li>\\n<li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li>\\n<li>Have excellent problem-solving skills and patience when dealing with users<\/li>\\n<li>Having experience with website builders or content management systems is a plus<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)&nbsp;<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1908138700\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:19:43.403+01:00\",\"created_at\":\"2026-04-27T09:35:38.251+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1814\",\"campaign_id\":\"408\",\"campaign_title\":\" Tandem Diabetes \/ Dutch \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer, Order and Technical Support (Dutch-speaking) - Medical Equipment\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer &amp; Technical Support Specialist<\/strong> in Porto, Portugal (On-Site), you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of <strong>FREE Learning and Leadership Development programs<\/strong> designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer &amp; Technical Support Specialist, you will:<\/p>\\n<ul>\\n<li>Deliver <strong>technical support and troubleshooting<\/strong> for medical diabetes devices, consumables and accessories.<\/li>\\n<li>Manage <strong>order intake and renewals<\/strong> in compliance with company guidelines.<\/li>\\n<li>Assist customers with <strong>product usage and ordering<\/strong> through multichannel support (calls, email, chat, and SMS).<\/li>\\n<li><strong>Accurately document<\/strong> all customer contacts in English.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to handle sensitive patients and situations.<\/li>\\n<li>Follow defined <strong>procedures and scripts<\/strong> to ensure regulatory and safety standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both verbal and written, in <strong>Dutch<\/strong>&nbsp;+ <strong>C1 level in English<\/strong><\/li>\\n<li>Can support <strong>more than one market simultaneously<\/strong>.<\/li>\\n<li>Have a <strong>strong customer service orientation<\/strong> with excellent communication skills.<\/li>\\n<li>Possess <strong>problem-solving, prioritization, and organizational skills<\/strong>.<\/li>\\n<li>Stay <strong>calm under stress<\/strong> and adapt quickly to change.<\/li>\\n<li>Have the <strong>patience and good temper<\/strong> to handle disputes and emergencies.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to resolve client issues.<\/li>\\n<li>(Bonus) Bring <strong>knowledge or background in healthcare, diabetes devices, or technical support<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that support your lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you&rsquo;ll be working on<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over <strong>440k+ game-changers<\/strong> around the globe call Concentrix their <em>employer of choice<\/em>.<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are <strong>legally authorized to work in Portugal<\/strong> will be considered for this position.<\/p>\",\"ats_external_id\":\"62300123\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T11:02:21.687+01:00\",\"created_at\":\"2026-04-27T09:33:36.991+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1815\",\"campaign_id\":\"407\",\"campaign_title\":\"Otoqi \/ German \/ BM \/ Lisbon \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundendienstmitarbeiter (deutschsprachig) \u2013 Fahrzeug-Transportplattform\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Sind Sie bereit f&uuml;r den n&auml;chsten Schritt? Wir sind ein weltweit f&uuml;hrendes Unternehmen im Bereich Technologie und Dienstleistungen,&nbsp;das&nbsp;die Marken der Zukunft unterst&uuml;tzt. Wir helfen bekannten Marken, die Sie jeden Tag nutzen, ihre Gesch&auml;fte mit Technologie und integrierten L&ouml;sungen zu verbessern, in &uuml;ber 70 L&auml;ndern weltweit. Jahr f&uuml;r Jahr werden wir mit Auszeichnungen wie&nbsp;<em>&bdquo;World&rsquo;s&nbsp;Best&nbsp;Workplaces&ldquo;<\/em>,&nbsp;<em>&bdquo;Best Companies&nbsp;for&nbsp;Career Growth&ldquo;<\/em>&nbsp;und&nbsp;<em>&bdquo;Best Company Culture&ldquo;<\/em>&nbsp;geehrt.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie wachsen und sich inspirieren lassen m&ouml;chtest, werden Sie als<strong> Customer Service&nbsp;Representative&nbsp;in Lissabon, Portugal (vor Ort<\/strong>), daf&uuml;r sorgen, dass Leistungsziele in allen Betriebsabl&auml;ufen erreicht werden. Zudem stellen Sie sicher, dass die Erwartungen unserer Kunden in Bezug auf operative Exzellenz mit hohen Standards in Qualit&auml;t, Effizienz und Optimierung der Customer Journey erf&uuml;llt werden,&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karrierewachstum und pers&ouml;nliche Entwicklung<\/strong>&nbsp;<\/p>\\n<p>Wir bieten Ihnen umfassende Schulungen, modernste Technologien und kontinuierliche Unterst&uuml;tzung, damit Sie erfolgreich sind. Bei Concentrix gibt es echte Chancen zur pers&ouml;nlichen und beruflichen Weiterentwicklung. Rund 80\u202f% unserer Manager und F&uuml;hrungskr&auml;fte wurden intern bef&ouml;rdert! Deshalb bieten wir eine Vielzahl KOSTENLOSER Lern- und Leadership-Programme, die Sie auf deinem Weg zu der Karriere unterst&uuml;tzen, wie Sie sich es immer vorgestellt haben.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Aufgaben in dieser Rolle<\/strong>&nbsp;<\/p>\\n<p>Als Kundenservice-Mitarbeiter werden Sie:&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Betreuung&nbsp;von&nbsp;Kundinnen&nbsp;und Kunden&nbsp;&uuml;ber&nbsp;mehrere&nbsp;Kan&auml;le&nbsp;(E\u2011Mail&nbsp;oder&nbsp;Telefon)&nbsp;mit&nbsp;einem&nbsp;engagierten&nbsp;und&nbsp;professionellen&nbsp;Auftreten&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Unterst&uuml;tzung&nbsp;der&nbsp;Kundinnen&nbsp;und Kunden&nbsp;beim&nbsp;Buchungsmanagement,&nbsp;bei&nbsp;Stornierungen&nbsp;sowie&nbsp;bei&nbsp;Abrechnungs- und&nbsp;Zahlungsfragen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gewinnung&nbsp;potenzieller&nbsp;Kundinnen&nbsp;und Kunden&nbsp;durch&nbsp;die&nbsp;Beantwortung&nbsp;von&nbsp;Fragen&nbsp;zu&nbsp;laufenden&nbsp;Anfragen&nbsp;und&nbsp;verschiedenen&nbsp;Angebotsmodellen&nbsp;sowie&nbsp;durch&nbsp;gezielte&nbsp;Empfehlungen&nbsp;und das&nbsp;Bereitstellen&nbsp;erg&auml;nzender&nbsp;Informationen, um die&nbsp;Bed&uuml;rfnisse&nbsp;der&nbsp;Kundschaft&nbsp;optimal&nbsp;zu&nbsp;erf&uuml;llen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Erfassung von&nbsp;Informationen&nbsp;neuer&nbsp;Kundinnen&nbsp;und Kunden und&nbsp;Eingabe&nbsp;dieser&nbsp;Daten&nbsp;in die&nbsp;Plattform&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Zeitnahe&nbsp;Bearbeitung&nbsp;und&nbsp;Beantwortung&nbsp;eingehender&nbsp;Kontaktanfragen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Aktive&nbsp;Mitwirkung&nbsp;beim&nbsp;Aufbau und der&nbsp;St&auml;rkung&nbsp;der&nbsp;Bindung&nbsp;an&nbsp;die Marke&nbsp;unseres&nbsp;Auftraggebers&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Ihre&nbsp;Qualifikationen&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix ist f&uuml;r Sie eine ausgezeichnete Wahl, wenn Sie:&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Sie verf&uuml;gen &uuml;ber sehr gute Deutschkenntnisse in Wort und Schrift sowie &uuml;ber&nbsp;flie&szlig;ende Englischkenntnisse (Niveau B2).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Sie&nbsp;besitzen&nbsp;ausgezeichnete&nbsp;Kommunikationsf&auml;higkeiten&nbsp;sowie&nbsp;ein&nbsp;ausgepr&auml;gtes&nbsp;aktives&nbsp;Zuh&ouml;rverm&ouml;gen.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Sie&nbsp;sind&nbsp;in der Lage, die&nbsp;Bed&uuml;rfnisse&nbsp;der&nbsp;Kundinnen&nbsp;und Kunden&nbsp;zu&nbsp;erkennen&nbsp;und&nbsp;zeitnah&nbsp;passende&nbsp;L&ouml;sungen&nbsp;vorzuschlagen.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Sie&nbsp;arbeiten&nbsp;proaktiv,&nbsp;sind&nbsp;selbstmotiviert&nbsp;und&nbsp;ein&nbsp;engagiertes&nbsp;Teammitglied.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie das Gef&uuml;hl haben, dass Sie nicht alle K&auml;stchen ankreuzen, empfehlen wir Ihnen dennoch, sich zu bewerben. Wir werden unser Bestes geben, um Ihnen die passende Stelle anzubieten, sei es diese oder eine andere.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong>&nbsp;<\/p>\\n<p>In dieser Position profitieren Sie von Vorteilen, die Ihren individuellen Lebensstil unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes Gehalt und leistungsabh&auml;ngiger Bonus&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Zentrale Lage in Lissabon, Portugal&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>&bdquo;Bring-a-friend&ldquo;-Pr&auml;mienprogramm (Mitarbeiterempfehlungen)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Vollst&auml;ndig bezahlte Schulung zur Firma und zum Projekt&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Programme zur beruflichen Weiterentwicklung&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Erleben Sie die beste Version Ihrer selbst!<\/strong>&nbsp;<\/p>\\n<p>Wenn sich das nach dem perfekten n&auml;chsten Schritt in Ihrer Karriere anh&ouml;rt, m&ouml;chten wir Sie kennenlernen. Bewerben Sie sich noch heute und finden Sie heraus, warum &uuml;ber 440.000 Game-Changer&nbsp;weltweit Concentrix als ihren &bdquo;Employer&nbsp;of&nbsp;Choice&ldquo; bezeichnen.&nbsp;<\/p>\\n<p><strong>Concentrix ist ein Arbeitgeber der Chancengleichheit<\/strong>&nbsp;<\/p>\\n<p>Wir sind stolz darauf, weltweit als ein Team und ein Unternehmen vereint zu sein. Wir verpflichten uns zu gleichen Besch&auml;ftigungschancen f&uuml;r alle Bewerber sowie zu einem Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung. Unsere Recruiting-Praktiken basieren ausschlie&szlig;lich auf gesch&auml;ftlichen Anforderungen, Stellenprofilen und beruflichen Qualifikationen &ndash; unabh&auml;ngig von Herkunft, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, ethnischer Zugeh&ouml;rigkeit, famili&auml;rem Status, Nationalit&auml;t, Behinderung oder anderen gesetzlich gesch&uuml;tzten Merkmalen.&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; portugiesischem Recht werden nur Bewerber ber&uuml;cksichtigt, die rechtlich berechtigt sind, in Portugal zu arbeiten.&nbsp;<\/p>\",\"ats_external_id\":\"2416949557\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T11:02:21.046+01:00\",\"created_at\":\"2026-04-27T09:26:57.983+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1816\",\"campaign_id\":\"406\",\"campaign_title\":\" Otoqi \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (German-speaking) - Vehicles Transportation Platform \",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And&nbsp;we&rsquo;re&nbsp;proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;<\/p>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired, as a<strong>\u202f<\/strong><strong>Customer<\/strong><strong>\u202f<\/strong><strong>Representative in Lisbon Portugal (On-Site)<\/strong>\u202fyou will ensure that performance goals are met across all operations.&nbsp;And that&nbsp;we&nbsp;fulfill client expectations related to operational excellence: high targets&nbsp;regarding&nbsp;quality, efficiency &amp; customer journey improvement.&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p>As a\u202fCustomer Representative, you will:&nbsp;<\/p>\\n<ul>\\n<li>Assist&nbsp;customers through multiple channels (email or phone) enthusiastically and professionally.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Support customers with booking management, cancellations, and billing issues.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Attract potential customers by answering questions about their ongoing requests and their different modalities, suggesting, and adding information about these services to meet the customer's needs.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gather information from new customers and insert it into the platform.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Process and respond to contact requests promptly.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Contribute to creating a commitment to our client's brand.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your&nbsp;qualifications<\/strong>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<ul>\\n<li>Have&nbsp;a high level&nbsp;of German (written and oral) and are fluent in English (B2)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Have excellent communication and active listening skills&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Have the ability to&nbsp;identify&nbsp;customers' needs and propose fast solutions&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Are proactivity, self-motivated, and&nbsp;a great team&nbsp;player&nbsp;<\/li>\\n<\/ul>\\n<p>If you feel you&nbsp;don&rsquo;t&nbsp;check every box, we still encourage you to apply.&nbsp;We'll&nbsp;do our best to match you with the right job, whether&nbsp;it&rsquo;s&nbsp;this or another role.&nbsp;<\/p>\\n<p><strong>What&rsquo;s&nbsp;in it for you<\/strong>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>Competitive&nbsp;salary&nbsp;and&nbsp;performance&nbsp;bonus&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Central&nbsp;location&nbsp;in&nbsp;Lisbon, Portugal&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Bring-a-friend (referral) bonus opportunities&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Full paid training on the company and the project&nbsp;you'll&nbsp;be working on&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Career&nbsp;development&nbsp;programs&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong>&nbsp;<\/p>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<p>In accordance with&nbsp;Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.&nbsp;<\/p>\",\"ats_external_id\":\"420894662\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T11:02:20.990+01:00\",\"created_at\":\"2026-04-27T09:23:54.773+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"496\",\"campaign_id\":\"2322\",\"campaign_title\":\"GTM_NA_SA_B2B Sales - River B2B\",\"campaign_type\":\"job_application\",\"job_title\":\"French speaking B2B Sales Advisor\",\"street\":null,\"address\":null,\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":null,\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you passionate about sales and customer service? Do you thrive in a fast-paced environment? Concentrix is searching for French-speaking individuals with previous sales experience to join our B2B sales team in our vibrant Durban Office.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">As a B2B Sales Advisor, you&rsquo;ll need to be self-motivated and target-driven with a contagiously positive attitude to troubleshoot and resolve customer requests via multiple platforms, ultimately ensuring that they have had a pleasant customer experience.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">If you take pride in efficiency and productivity, then this is your calling. Put those people skills to the test and grow your career by applying today!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This B2B Sales Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>Matric (Essential)<\/li>\\n<li>Clear criminal and Credit record (Essential)<\/li>\\n<li>French &amp; English Proficiency, both written and spoken (Essential)<\/li>\\n<li>Strong negotiation and communication skills<\/li>\\n<li>Self-motivated and self-starter attitude<\/li>\\n<li>Comfortable working with targets<\/li>\\n<li>Computer literacy &ndash; ability to speedily navigate multiple systems effectively<\/li>\\n<li>Ability to type 26 wpm<\/li>\\n<li>Attention to Detail<\/li>\\n<li>Availability work shifts in a 24\/7 environment (Essential)<\/li>\\n<\/ul>\\n<p><strong>What is in it for you?<\/strong><\/p>\\n<p><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>A monthly salary of <strong>R14 000.<\/strong><\/li>\\n<li>Medical aid for the main member \/ medical insurance for the employee, and two dependents<\/li>\\n<li>Provident Fund<\/li>\\n<li>Subsidized transport<\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>Access to financial well-being sessions, will writing sessions and stress management sessions<\/li>\\n<li>Team building and upskill training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p><strong>Expectations<\/strong><\/p>\\n<ul>\\n<li>Onboard new business customers, build strong relationships, and promote adoption of our clients' procurement solutions.<\/li>\\n<li>Understand client needs to offer flexible payment terms, cost-saving opportunities, and supplier options that support operational goals.<\/li>\\n<li>Guide clients in using analytics tools to improve visibility, control spending, and make data-driven procurement decisions.<\/li>\\n<li>Assist clients in integrating digital purchasing tools with their systems to streamline workflows and reduce manual processes.<\/li>\\n<li>Monitor account health, usage, and savings, providing regular updates and insights to drive continued client success.<\/li>\\n<li>Conducting outbound calls to businesses using structured contact lists<\/li>\\n<li>Independently managing prospect data and proactively identifying and maximising business opportunities<\/li>\\n<li>Performing administrative tasks to ensure compliance with internal processes and operational standards<\/li>\\n<li>Skilled in engaging with gatekeepers to build rapport and effectively navigate conversations toward reaching key decision-makers<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Join a company where you can grow and develop in your career, where we are fanatical about our clients and staff, as we become the greatest customer engagement services company in the world, rich in diversity and talent.<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorised to work in South Africa will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<h4><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/h4>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"3913608552\",\"location\":\"Durban, Durban\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T23:59:08.005Z\",\"created_at\":\"2026-04-25T09:06:11.373Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzIy?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzIy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1013\",\"campaign_id\":\"17876\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1722229\",\"campaign_type\":\"job_application\",\"job_title\":\"Secure AI Consultant\",\"street\":\"USA KS Work-at-Home\",\"address\":\"USA KS Work-at-Home\",\"city\":\"USA\",\"state\":\"Kansas\",\"postal_code\":\"66601\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>JOB SUMMARY<\/b><\/p><p><\/p><p>We\u2019re looking for a<b> Cybersecurity Consultant \u2013 Azure &amp; AI Governance <\/b>with deep expertise in the Microsoft ecosystem to advise enterprise customers and lead strategic AI security initiatives.<\/p><p><\/p><p><b>Responsibilities <\/b><\/p><ul><li><p>Lead customer workshops to assess AI readiness, focusing on identity, data, and compliance.<\/p><\/li><li><p>Define and implement AI governance frameworks addressing policy, access control, data protection, and risk management.<\/p><\/li><li><p>Translate Microsoft security and compliance capabilities (Entra ID, Purview, Defender, M365, Azure AI) into actionable recommendations.<\/p><\/li><li><p>Advise on secure adoption of generative AI tools such as Microsoft Copilot, Copilot Studio, and Azure AI Foundry.<\/p><\/li><li><p>Design approaches for data boundary enforcement, labeling, DLP, and prompt-safety controls.<\/p><\/li><li><p>Review identity and access management for AI workloads, including MFA, Conditional Access, and privileged identity controls.<\/p><\/li><li><p>Recommend monitoring, auditing, and incident-response strategies for AI misuse or data leakage.<\/p><\/li><li><p>Present findings and next steps to IT management stakeholders with clear business and compliance implications.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications <\/b><\/p><p><\/p><p><b>Top Skills &amp; Expertise:<\/b><\/p><ul><li><p>Cloud Security Architecture within the Microsoft ecosystem<\/p><\/li><li><p>AI Governance Framework Design and responsible AI deployment<\/p><\/li><li><p>Compliance &amp; Regulatory Alignment (GDPR, ISO\/IEC 42001, NIST AI RMF)<\/p><\/li><li><p>Microsoft Purview &amp; Fabric for data classification, labeling, and DLP<\/p><\/li><li><p>Consulting &amp; Executive Communication<\/p><\/li><li><p>Incident Response &amp; Monitoring Strategy<\/p><\/li><li><p>Program Delivery &amp; Stakeholder Engagement.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications:<\/b><\/p><ul><li><p>5&#43; years in cloud security, compliance, or architecture, ideally in enterprise Microsoft environments<\/p><\/li><li><p>Experience advising enterprise customers on secure adoption of M365 &amp; AI workloads (Copilot, Copilot Studio, AI Foundry)<\/p><\/li><li><p>Hands-on knowledge of Microsoft Entra, Defender for Cloud Apps, Azure Policy, Microsoft Purview, Microsoft Fabric, and M365 Administration<\/p><\/li><li><p>Strong understanding of responsible AI, privacy by design, and regulatory compliance<\/p><\/li><li><p>Excellent written and verbal communication skills for executive-level engagement.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Experience:<\/b><\/p><ul><li><p>Consulting or customer-facing experience at a major Microsoft partner<\/p><\/li><li><p>Familiarity with AI governance frameworks, model risk management, and data-driven decisioning<\/p><\/li><li><p>Experience with RACI models, acceptable-use policies, or risk registers<\/p><\/li><li><p>Exposure to FinOps or cost optimization in Microsoft 365 and Azure environments.<\/p><\/li><\/ul><p><\/p><p><b>Required Certifications (Nice to Have):<\/b><\/p><ul><li><p>Microsoft Certified: Cybersecurity Architect Expert (SC-100)<\/p><\/li><li><p>Microsoft Certified: Information Protection Administrator (SC-401)<\/p><\/li><li><p>Microsoft Certified: Azure Security Engineer Associate (AZ-500)<\/p><\/li><li><p>Bonus: Microsoft Certified: Azure AI Engineer Associate (AI-102) or equivalent.<\/p><\/li><\/ul><p><\/p><p><b>Pay Transparency <\/b><\/p><p><\/p><p>The base salary range for this position is $79k-$115k USD, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.<\/p><p><\/p><p>Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/p><p><\/p><p><b>The deadline to apply<\/b> for this position is 6\/1\/2026<i>. <\/i>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>At Concentrix, we provide customer experience solutions that may involve handling sensitive data.\u00a0 As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.<\/p><p><\/p><p>#WAH #WFH #LI-Remote<\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1722229\",\"location\":\"USA, Kansas\",\"job_type\":\"full_time\",\"salary\":\"120000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-12T04:04:29.731+08:00\",\"created_at\":\"2026-04-25T06:04:43.158+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzg3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Secure-AI-Consultant_R1722229\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Kansas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"66601\",\"primary_location\":{\"id\":\"US-WAH-KANSA-00\",\"wid\":\"b67da9176e3d1062f9dfd6a8ebfbbfbb\",\"descriptor\":\"USA KS Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372098\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Secure-AI-Consultant_R1722229\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Secure-AI-Consultant_R1722229\/apply\",\"job_requisition_id\":\"R1722229\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"a8f2c01044fc10191d4e1378ccc90000\",\"descriptor\":\"W0ZYP5 Microsoft: Unified Customer As\",\"reference_id\":\"W0ZYP5\",\"custom_reference_id\":\"W0ZYP5\",\"company_reference_id\":null},{\"wid\":\"267369b699511018f8f1455cbfd40000\",\"descriptor\":\"25179 - MICROSOFT - 980007650\",\"reference_id\":\"980007650\",\"custom_reference_id\":\"980007650\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jaime.helodominguez@concentrix.com\"},\"first_name\":\"Jaime Helo (102009767)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1722229\",\"wid\":\"5570d861bf2f10020503785633010000\",\"descriptor\":\"Secure AI Consultant\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-27\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1014\",\"campaign_id\":\"17873\",\"campaign_title\":\"Sr. SDET (TCF) R1725500\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Quality Assurance Engineer w\/Detox Testing Experience\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>Do you enjoy programming but also like being accountable for the quality of the applications you deliver? <b>Concentrix Catalyst<\/b> is an award\u2011winning digital services company and Apple Mobility Partner, focused on improving people\u2019s lives through technology.<\/p><p>We are continuing to grow our engineering capability and are looking to add a <b>Mobile QA Automation Engineer<\/b> to our distributed product teams supporting projects across multiple regions. If you are passionate about building high\u2011quality mobile experiences that people love to use, we would love to hear from you.<\/p><p><\/p><p><b>About the role<\/b><\/p><p>As a Mobile QA Automation Engineer, you will work closely with engineers, product managers and designers across the UK, Ireland, the US, Poland and Latin America. You will take ownership of quality throughout the full software development lifecycle, from sprint planning through to release.<\/p><p>This is an ongoing recruitment opportunity, reflecting our continued growth and the recurring need for expertise in mobile quality engineering.<\/p><p><\/p><p><b>What you will do<\/b><\/p><ul><li>Contribute to quality from the earliest stages of development, including sprint planning and backlog refinement<\/li><li>Design, write and execute automated and manual test cases based on user stories and acceptance criteria<\/li><li>Develop and maintain automated mobile tests using <b>XCUITest, Espresso and\/or Detox<\/b><\/li><li>Perform end\u2011to\u2011end testing across iOS and Android applications<\/li><li>Collaborate with engineers globally to write clear, maintainable acceptance tests in a BDD style<\/li><li>Analyse complex systems and define effective testing strategies<\/li><li>Work closely with development and test engineering teams through peer reviews, pair programming and shared quality practices<\/li><li>Support delivery of high\u2011quality solutions across industries such as consumer finance and retail<\/li><\/ul><p><\/p><p><b>Required experience and skills<\/b><\/p><ul><li>Programming experience in <b>Swift, Kotlin or JavaScript<\/b><\/li><li>Strong experience designing and developing <b>automated tests<\/b><\/li><li>Hands\u2011on experience with at least one of the following:<ul><li>Detox for React Native UI testing<\/li><li>XCUITest (Swift)<\/li><li>Espresso (Kotlin)<\/li><\/ul><\/li><li>Experience executing tests using <b>Xcode and\/or Android Studio<\/b><\/li><li>Understanding of <b>RESTful APIs (XML\/JSON)<\/b> and associated tools such as Charles Proxy or Fiddler<\/li><li>Experience with test planning and writing structured test cases<\/li><li>Familiarity with CI\/CD toolchains such as <b>Bitrise, Fastlane or TestFlight<\/b><\/li><li>Experience working with <b>Jira<\/b> in an Agile delivery environment<\/li><\/ul><ul><li>Experience working in <b>cross\u2011functional, distributed teams <\/b>(Desired)<\/li><\/ul><p><\/p><p><b>What we offer<\/b><\/p><p><b>Empowerment<\/b><\/p><p>You\u2019ll have autonomy within a supportive team that values ownership and quality. Teams collaborate to agree working hours, providing flexibility around when and how work is completed.<\/p><p><\/p><p><b>Quality focus<\/b><\/p><p>You will contribute to software design discussions, review code and test strategies, and help ensure quality through automation, reviews and collaborative engineering practices.<\/p><p><\/p><p><b>Collaboration &amp; learning<\/b><\/p><p>You will work in multi\u2011disciplinary teams with experienced designers, engineers and testers, providing opportunities to learn, challenge ideas and grow professionally.<\/p><p><\/p><p><b>Stability with opportunity<\/b><\/p><p>You\u2019ll be part of a well\u2011established global business while contributing to growing product teams delivering meaningful, real\u2011world digital solutions.<\/p><p><\/p><p><b>Inclusion &amp; equal opportunities<\/b><\/p><p>Concentrix Catalyst is an <b>equal opportunity employer<\/b>. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity or expression, marital status, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law in the UK or Ireland.<\/p><p>Applicants must have the <b>legal right to work<\/b> in the country where they are applying. We are happy to discuss reasonable adjustments to the recruitment process.<\/p><p><\/p><p><b>Location:<\/b> United Kingdom or Ireland (Remote within country)<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1725500\",\"location\":\"GBR, London\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:24.648+08:00\",\"created_at\":\"2026-04-25T00:05:06.095+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzg3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Sr-Quality-Assurance-Engineer-w-Detox-Testing-Experience_R1725500\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joanna.sawczak@concentrix.com\"},\"first_name\":\"Sawczak, Joanna\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102158099\",\"wid\":\"fb71bbe9c33f10085653c222b0990000\",\"descriptor\":\"Joanna Sawczak (102158099)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0355\",\"descriptor\":\"Sr. SDET (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369937\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Sr-Quality-Assurance-Engineer-w-Detox-Testing-Experience_R1725500\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Sr-Quality-Assurance-Engineer-w-Detox-Testing-Experience_R1725500\/apply\",\"job_requisition_id\":\"R1725500\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mike.gibson@concentrix.com\"},\"first_name\":\"Mike Gibson (102063397)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1725500\",\"wid\":\"c5d2c4d451011001edbe53a17b8f0000\",\"descriptor\":\"Sr. Quality Assurance Engineer w\/Detox Testing Experience\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1015\",\"campaign_id\":\"17860\",\"campaign_title\":\"Trainer II R1724718\",\"campaign_type\":\"job_application\",\"job_title\":\"Trainer II\/QA\",\"street\":\"MEX Queretaro City - Blvd. Bernardo Quintana no. 302 int. 2 Centro Sur\",\"address\":\"MEX Queretaro City - Blvd. Bernardo Quintana no. 302 int. 2 Centro Sur\",\"city\":\"Queretaro City\",\"state\":\"Quer\u00e9taro\",\"postal_code\":\"76140\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix  in support of client programs to ensure superior workforce preparation with best in class service and delivery.  This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Accountable for achieving individual training performance metrics\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients<\/li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills<\/p><p>Analyzes possible solutions using standard procedures and principles<\/p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems<\/p><p>Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1724718\",\"location\":\"Queretaro City, Quer\u00e9taro\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-29T05:24:24.627+08:00\",\"created_at\":\"2026-04-25T00:05:00.334+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzg2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Queretaro-City---Blvd-Bernardo-Quintana-no-302-int-2-Centro-Sur\/Trainer-QA-Guess_R1724718-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Queretaro City\",\"state\":\"Quer\u00e9taro\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"76140\",\"primary_location\":{\"id\":\"MX-QUE-BERNA-01\",\"wid\":\"8845dcaeacef1036fb10c2caaf160000\",\"descriptor\":\"MEX Queretaro City - Blvd. Bernardo Quintana no. 302 int. 2 Centro Sur\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mariafernanda.almonaci@concentrix.com\"},\"first_name\":\"Almonaci Quintanar, Maria Fernanda\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"103424822\",\"wid\":\"c820ad8c972910323ab258cac70e0000\",\"descriptor\":\"Yumilaky Sauza Hern\u00e1ndez (103424822)\"},{\"id\":\"102600318\",\"wid\":\"da7d7d2449a21010318b1fcd3c6a0000\",\"descriptor\":\"Rosario Lim\u00f3n Murrieta (102600318)\"},{\"id\":\"101697356\",\"wid\":\"6b8098b2fb80018d9de0b1628d2ee944\",\"descriptor\":\"Maria Fernanda Almonaci Quintanar (101697356)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1655\",\"descriptor\":\"Trainer II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370434\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Queretaro-City---Blvd-Bernardo-Quintana-no-302-int-2-Centro-Sur\/Trainer-QA-Guess_R1724718-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Queretaro-City---Blvd-Bernardo-Quintana-no-302-int-2-Centro-Sur\/Trainer-QA-Guess_R1724718-1\/apply\",\"job_requisition_id\":\"R1724718\"}],\"organizations\":[{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b41096097a9510063294022e4d880000\",\"descriptor\":\"W0ZX8L Guess Us\",\"reference_id\":\"W0ZX8L\",\"custom_reference_id\":\"W0ZX8L\",\"company_reference_id\":null},{\"wid\":\"334e9d191cee1027ae850188b1f40000\",\"descriptor\":\"24316 - Guess - 980006260\",\"reference_id\":\"980006260\",\"custom_reference_id\":\"980006260\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"maria.murillo3@concentrix.com\"},\"first_name\":\"Maria Fernanda Murillo Arriaga (102587920)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1724718\",\"wid\":\"38e40b54dfec1001f0d0a49d611b0000\",\"descriptor\":\"Trainer II\/QA\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1016\",\"campaign_id\":\"17851\",\"campaign_title\":\"Manager I, B2B Sales R1725411\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Manager\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"As a Sales Manager, you will advance your leadership career by guiding a dedicated sales team to new levels of\\nsuccess. You will be responsible for driving team performance across moderately complex accounts, focusing on\\ncustomer success motions (onboarding, adoption, health checks) and revenue retention (renewals, upsells, and\\nexpansion). In this role, you will act as a key front-line leader, taking greater ownership of your team's professional\\ndevelopment through targeted coaching, training, and continuous performance evaluation. You will begin to engage\\nmore directly with clients on tactical components, working closely with the Sales Director to develop strategic\\nrelationships and resolve external roadblocks. If you are a proven sales professional ready to deepen your management\\nskills and drive significant results, this role offers the perfect opportunity for growth.\",\"long_description\":\"<ul><li>Lead, develop, and motivate your team to meet and exceed weekly, monthly, and quarterly performance targets. Provide accurate sales forecasting and ensure all data in the CRM system is consistently up-to-date and correct.<\/li><li>Conduct weekly performance reviews and coaching sessions with all team members to drive their professional development.<\/li><li>Monitor and drive team productivity, removing internal roadblocks and working with the Sales Director to resolve external obstacles. Lead your team to effectively influence the buying and renewal process, driving greater client satisfaction. Analyze performance data and market trends to develop and implement strategic sales plays for your team.<\/li><li>Stay current on all client products and market trends, ensuring your team is informed and prepared. Manage client relationships, communicating quarterly objectives and working closely with contacts on reporting and forecasting. Act as a point of escalation for the client, working with the Sales Director to ensure timely and effective resolutions.<\/li><li>Partner with internal teams and external stakeholders to optimize sales processes and ensure a superior customer experience. Develop and deliver effective coaching and training programs for the ongoing development of your team. Coordinate and manage team incentives and SPIFs (Sales Performance Incentive Fund).<\/li><\/ul>\",\"ats_external_id\":\"R1725411\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:24.582+08:00\",\"created_at\":\"2026-04-24T22:05:41.915+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzg1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Sales-Trainer_R1725411\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"},{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"},{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3100\",\"descriptor\":\"Manager I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369942\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Sales-Trainer_R1725411\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Sales-Trainer_R1725411\/apply\",\"job_requisition_id\":\"R1725411\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725411\",\"wid\":\"c95b089713db1001e6429b8c0aae0000\",\"descriptor\":\"Sales Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>High school diploma with six months of sales experience preferred<\/li><li>Ability to effectively communicate, both written and verbally<\/li><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li><li>Basic computer navigation skills and PC Knowledge<\/li><li>Ability to work as a team member, as well as independently<\/li><li>Able to rotate shifts, as needed<\/li><li>Based on location and\/or program, additional experience\/skills may be required<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"585\",\"campaign_id\":\"32343\",\"campaign_title\":\"Sr. SME, Operations R1725415\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Intelligence Analyst\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"The responsibility of the BI Analyst is turn sales data into revenue\u2011impacting insight that improves pipeline health, conversion, forecasting accuracy, pricing, and account growth. This role is decision\u2011support, not just reporting\",\"long_description\":\"<p><b>Duties and Responsibilities<\/b><\/p><ul><li>Design, build, and maintain sales performance dashboards (pipeline, bookings, revenue, churn)<\/li><li>Analyze sales funnel metrics and identify conversion bottlenecks<\/li><li>Partner with Sales Ops to improve forecast accuracy and pipeline rigor<\/li><li>Conduct account\u2011level and territory\u2011level analyses to support growth strategies<\/li><li>Deliver regular sales insights for MBRs\/QBRs<\/li><li>Support pricing, discount, and margin analysis<\/li><li>Work cross\u2011functionally with: Sales, Finance, Marketing &amp; RevOps<\/li><li>Ensure data accuracy across CRM and BI systems<\/li><\/ul><p><\/p><p><b>Hiring Requirements<\/b><\/p><ul><li>Analytical &amp; Technical<\/li><\/ul><p>\u00b7 Advanced SQL<\/p><p>\u00b7 BI tools (Power BI, Tableau, Looker, etc.)<\/p><p>\u00b7 Strong Excel \/ Power Query<\/p><p>\u00b7 CRM data (Salesforce, Dynamics, HubSpot)<\/p><p>\u00b7 Data modeling &amp; KPI definition<\/p><ul><li>Business &amp; Sales Acumen (Critical)<\/li><\/ul><p>\u00b7 Understanding of:<\/p><p>o B2B sales cycles<\/p><p>o Enterprise vs SMB sales models<\/p><p>o Quotas, territories, pipeline stages<\/p><ul><li>Ability to challenge sales assumptions with data<\/li><\/ul><p><\/p><p><b>Soft Skills<\/b><\/p><ul><li>Ability to communicate with senior sales leaders<\/li><li>Strong storytelling skills<\/li><li>Practical, action-oriented mindset<\/li><li>Comfortable influencing without authorit<\/li><\/ul>\",\"ats_external_id\":\"R1725415\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:42.257+08:00\",\"created_at\":\"2026-04-24T22:05:03.295+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjM0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Business-Intelligence-Analyst_R1725415\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anhtuan.nguyen1@concentrix.com\"},\"first_name\":\"Tuan, Nguyen\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"},{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0627\",\"descriptor\":\"Sr. SME, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370106\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Business-Intelligence-Analyst_R1725415\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Business-Intelligence-Analyst_R1725415\/apply\",\"job_requisition_id\":\"R1725415\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725415\",\"wid\":\"57d20cff6fe61001e675b49a85690000\",\"descriptor\":\"Business Intelligence Analyst\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Benefits:<\/b><\/p><ul><li><p>SHUI (full base gross contribute)<\/p><\/li><li><p>14 Annual Leave Days.<\/p><\/li><li><p>Wellness programs and initiatives.<\/p><\/li><li><p>Competitive compensation with additional benefits depending on the role. Access to training and development programs.<\/p><\/li><li><p>Opportunities for career advancement.<\/p><\/li><li><p>Leadership development initiatives.<\/p><\/li><li><p>Referral bonus when recommending a friend who joins Concentrix.<\/p><\/li><li><p>Diverse and inclusive workplace culture.<\/p><\/li><li><p>Recognition programs to celebrate employee achievements.<\/p><\/li><li><p>Opportunities to participate in volunteer and community service projects.<\/p><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1017\",\"campaign_id\":\"17844\",\"campaign_title\":\"Trainer II R1725397\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Trainer\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"Are you passionate about empowering sales teams and enhancing their performance? As a Sales Trainer (Specialist), you'll play a pivotal role in strengthening client-specific knowledge and skills, including essential sales processes and systems. You'll be instrumental in delivering responsive, impactful training programs designed to support the business's needs, promoting efficiency, and increasing productivity across our sales motions. You'll operate with a degree of independent judgment, collaborating with internal and external partners to ensure our teams are always at their best.\",\"long_description\":\"<p><\/p><p><b>Working hours<\/b>: Mon -Fri | 9AM - 6PM (Office Hours base on the region\/country be assigned)<\/p><p><b>Address<\/b>: OfficeHaus, OFH Building, 32 Tan Thang Street, Son Ky, Tan Son Nhi Ward, HCMC<\/p><p><\/p><p><b>You Will:<\/b><\/p><ul><li>Deliver Core Training: You&#39;ll ensure new employees receive comprehensive, client-specific onboarding and ongoing training, strengthening their job-specific knowledge and skills.<\/li><li>Coach for Performance: You&#39;ll provide employees with skills-based, client-specific coaching and training to help them achieve operating plan targets, sales goals, and high customer satisfaction.<\/li><li>Program Delivery &amp; Partnership: You&#39;ll partner with internal and external stakeholders to deliver effective training and development programs designed to enhance client-specific sales knowledge and skills across our sales motions.<\/li><li>Analyze &amp; Optimize: You&#39;ll analyze data, performance, and customer experience trends to inform the implementation of strategic sales plays and best practices within client territories.<\/li><li>Ensure Quality: You&#39;ll oversee, measure, and validate the delivery and quality of training provided.<\/li><li>Track Effectiveness: You&#39;ll track the effectiveness of training interventions using various assessment tools.<\/li><li>Process Improvement: You&#39;ll collaborate with internal and external stakeholders to optimize sales processes and systems, aiming for a superior customer experience.<\/li><li>Foster Relationships: You&#39;ll maintain high-level communication with internal stakeholders to nurture strategic client relationships.<\/li><li>Maintain Expertise: You&#39;ll maintain a high level of knowledge and understanding about the client, customer interaction, and the evolving business environment for effective training delivery.<\/li><li>Cultivate Learning: You&#39;ll help foster a culture of continuous learning where individuals take responsibility for their own development, competence, and performance.<\/li><\/ul><p><\/p><p><b>You Have:<\/b><\/p><ul><li>A Bachelor\u2019s degree or equivalent experience is preferred.<\/li><li>2&#43; years of experience in Training, or\/and Sales capacity (experience in IT\/SaaS is preferred).<\/li><li>You are a subject matter expert and a proven leader within your peer group. Prior experience in high-volume calling environments is preferred.<\/li><li>Experience working with Salesforce.com or a similar CRM is strongly preferred. Strong technical skills in MSOffice.<\/li><li>An interest in learning how artificial intelligence (AI) can be used to improve sales support processes, or prior experience with AI tools.<\/li><li>Proven ability to prioritize concurrent projects and demonstrate strong project management skills.<\/li><li>The ability to effectively communicate and demonstrate various strategies, platforms, and skills to varied audiences.<\/li><li>A strong sales background is essential, providing you with the mindset and energy to sell ideas, engage people, and train confidently.<\/li><\/ul>\",\"ats_external_id\":\"R1725397\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:24.519+08:00\",\"created_at\":\"2026-04-24T20:04:12.230+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzg0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Sales-Trainer_R1725397\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shannonmichael.foo@concentrix.com\"},\"first_name\":\"Foo, Shannon Michael\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"},{\"id\":\"103133342\",\"wid\":\"77196a624eee1017036b0fe7d3010000\",\"descriptor\":\"Shannon Michael Foo (103133342)\"},{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1655\",\"descriptor\":\"Trainer II\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370152\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Sales-Trainer_R1725397\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Sales-Trainer_R1725397\/apply\",\"job_requisition_id\":\"R1725397\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1725397\",\"wid\":\"38e40b54dfec1001e58a706f4dff0000\",\"descriptor\":\"Sales Trainer\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"586\",\"campaign_id\":\"32331\",\"campaign_title\":\"Advisor II, B2B Sales R1725383\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Sales Development (Korean & English Speaker)\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"As a Renewal Sales Specialist, you will be responsible for driving revenue retention and growth within an assigned territory through contract renewals, service sales, and upsell opportunities. You will engage customers strategically to demonstrate the value of moderately complex products and services while delivering a strong, customer service\u2013led sales experience.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><ul><li><p>Manage a dedicated territory and collaborate closely with your team to achieve revenue-based quotas through renewals, services, and upsell opportunities.<\/p><\/li><li><p>Execute end-to-end renewal sales motions, including quotation preparation, pricing discussions, contract negotiation, and renewals.<\/p><\/li><li><p>Prepare, present, and follow up on quotations, ensuring alignment with customer needs and company guidelines.<\/p><\/li><li><p>Proactively negotiate renewal terms to maximize retention and revenue while maintaining long-term customer relationships.<\/p><\/li><li><p>Build and maintain strong customer relationships through high-volume outbound engagement via phone and email.<\/p><\/li><li><p>Develop strong product and technical knowledge to effectively assess customer requirements and articulate value.<\/p><\/li><li><p>Identify and resolve customer concerns, objections, or roadblocks that may impact satisfaction, product usage, or renewal outcomes.<\/p><\/li><li><p>Manage competitive pressures effectively to retain customers and support account expansion.<\/p><\/li><li><p>Provide accurate weekly, monthly, and quarterly sales forecasts.<\/p><\/li><li><p>Maintain accurate and up-to-date records in CRM systems (e.g., Salesforce or equivalent).<\/p><\/li><li><p>Collaborate closely with team members and management to ensure a professional and consistent customer experience.<\/p><\/li><li><p>Leverage technology, data, and AI-powered tools to optimize sales workflows and outcomes.<\/p><\/li><li><p>Report directly to a Sales Manager and contribute to overall team performance.<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>Min 2 years of experience in renewal sales, supported by strong end-to-end sales exposure.<\/p><\/li><li><p>Demonstrated success in achieving renewal, retention, or revenue-based targets.<\/p><\/li><li><p>Experience handling quotations and customer negotiations.<\/p><\/li><li><p>Strong communication and relationship-building skills in a fast-paced, high-volume environment.<\/p><\/li><li><p>Comfortable with outbound customer engagement.<\/p><\/li><li><p>Strong problem-solving skills with a customer-first mindset.<\/p><\/li><li><p>High emotional intelligence, including empathy and self-awareness.<\/p><\/li><li><p>Ability to quickly learn new products, systems, and sales technologies.<\/p><\/li><li><p>Excellent verbal and written communication skills.<\/p><\/li><li><p>Proficiency in Microsoft Office applications.<\/p><\/li><li><p>Strong organizational and multitasking abilities.<\/p><\/li><\/ul><ul><li><p>Experience in IT \/ SaaS \/ Cybersecurity is a strong plus.<\/p><\/li><li><p>Experience working in a high-volume calling environment.<\/p><\/li><li><p>Hands-on experience using Salesforce.com or a similar CRM system.<\/p><\/li><\/ul><p><\/p><h3>Language Requirement: English &amp; Korean (min TOPIK 5)<\/h3>\",\"ats_external_id\":\"R1725383\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:42.115+08:00\",\"created_at\":\"2026-04-24T20:03:50.684+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjMzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Korean---English-Speaker-_R1725383\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":[\"Korean\"],\"recruiter\":{\"email\":{\"address\":\"anhtuan.nguyen1@concentrix.com\"},\"first_name\":\"Tuan, Nguyen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"},{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370098\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Korean---English-Speaker-_R1725383\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Korean---English-Speaker-_R1725383\/apply\",\"job_requisition_id\":\"R1725383\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725383\",\"wid\":\"fca5e7d285f61001e4831cec6dc30000\",\"descriptor\":\"Associate Sales Development (Korean & English Speaker)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Benefits:<\/b><\/p><ul><li><p>SHUI (full base gross contribute)<\/p><\/li><li><p>14 Annual Leave Days.<\/p><\/li><li><p>Wellness programs and initiatives.<\/p><\/li><li><p>Competitive compensation with additional benefits depending on the role. Access to training and development programs.<\/p><\/li><li><p>Opportunities for career advancement.<\/p><\/li><li><p>Leadership development initiatives.<\/p><\/li><li><p>Referral bonus when recommending a friend who joins Concentrix.<\/p><\/li><li><p>Diverse and inclusive workplace culture.<\/p><\/li><li><p>Recognition programs to celebrate employee achievements.<\/p><\/li><li><p>Opportunities to participate in volunteer and community service projects.<\/p><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"587\",\"campaign_id\":\"32330\",\"campaign_title\":\"Advisor II, B2B Sales R1725379\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Sales Development (Bahasa Malaysia& English Speaker)\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"As a Renewal Sales Specialist, you will be responsible for driving revenue retention and growth within an assigned territory through contract renewals, service sales, and upsell opportunities. You will engage customers strategically to demonstrate the value of moderately complex products and services while delivering a strong, customer service\u2013led sales experience.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><ul><li><p>Manage a dedicated territory and collaborate closely with your team to achieve revenue-based quotas through renewals, services, and upsell opportunities.<\/p><\/li><li><p>Execute end-to-end renewal sales motions, including quotation preparation, pricing discussions, contract negotiation, and renewals.<\/p><\/li><li><p>Prepare, present, and follow up on quotations, ensuring alignment with customer needs and company guidelines.<\/p><\/li><li><p>Proactively negotiate renewal terms to maximize retention and revenue while maintaining long-term customer relationships.<\/p><\/li><li><p>Build and maintain strong customer relationships through high-volume outbound engagement via phone and email.<\/p><\/li><li><p>Develop strong product and technical knowledge to effectively assess customer requirements and articulate value.<\/p><\/li><li><p>Identify and resolve customer concerns, objections, or roadblocks that may impact satisfaction, product usage, or renewal outcomes.<\/p><\/li><li><p>Manage competitive pressures effectively to retain customers and support account expansion.<\/p><\/li><li><p>Provide accurate weekly, monthly, and quarterly sales forecasts.<\/p><\/li><li><p>Maintain accurate and up-to-date records in CRM systems (e.g., Salesforce or equivalent).<\/p><\/li><li><p>Collaborate closely with team members and management to ensure a professional and consistent customer experience.<\/p><\/li><li><p>Leverage technology, data, and AI-powered tools to optimize sales workflows and outcomes.<\/p><\/li><li><p>Report directly to a Sales Manager and contribute to overall team performance.<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>Min 2 years of experience in renewal sales, supported by strong end-to-end sales exposure.<\/p><\/li><li><p>Demonstrated success in achieving renewal, retention, or revenue-based targets.<\/p><\/li><li><p>Experience handling quotations and customer negotiations.<\/p><\/li><li><p>Strong communication and relationship-building skills in a fast-paced, high-volume environment.<\/p><\/li><li><p>Comfortable with outbound customer engagement.<\/p><\/li><li><p>Strong problem-solving skills with a customer-first mindset.<\/p><\/li><li><p>High emotional intelligence, including empathy and self-awareness.<\/p><\/li><li><p>Ability to quickly learn new products, systems, and sales technologies.<\/p><\/li><li><p>Excellent verbal and written communication skills.<\/p><\/li><li><p>Proficiency in Microsoft Office applications.<\/p><\/li><li><p>Strong organizational and multitasking abilities.<\/p><\/li><\/ul><ul><li><p>Experience in IT \/ SaaS \/ Cybersecurity is a strong plus.<\/p><\/li><li><p>Experience working in a high-volume calling environment.<\/p><\/li><li><p>Hands-on experience using Salesforce.com or a similar CRM system.<\/p><\/li><\/ul><p><\/p><h3>Language Requirement: English &amp; Bahasa Malaysia<\/h3>\",\"ats_external_id\":\"R1725379\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T18:05:41.483+08:00\",\"created_at\":\"2026-04-24T20:03:50.411+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjMzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Bahasa-Malaysia--English-Speaker-_R1725379\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":[\"Malay\"],\"recruiter\":{\"email\":{\"address\":\"anhtuan.nguyen1@concentrix.com\"},\"first_name\":\"Tuan, Nguyen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"},{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372165\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Bahasa-Malaysia--English-Speaker-_R1725379\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Bahasa-Malaysia--English-Speaker-_R1725379\/apply\",\"job_requisition_id\":\"R1725379\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725379\",\"wid\":\"c5d2c4d451011001e44bd105b8090000\",\"descriptor\":\"Associate Sales Development (Bahasa Malaysia& English Speaker)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Benefits:<\/b><\/p><ul><li><p>SHUI (full base gross contribute)<\/p><\/li><li><p>14 Annual Leave Days.<\/p><\/li><li><p>Wellness programs and initiatives.<\/p><\/li><li><p>Competitive compensation with additional benefits depending on the role. Access to training and development programs.<\/p><\/li><li><p>Opportunities for career advancement.<\/p><\/li><li><p>Leadership development initiatives.<\/p><\/li><li><p>Referral bonus when recommending a friend who joins Concentrix.<\/p><\/li><li><p>Diverse and inclusive workplace culture.<\/p><\/li><li><p>Recognition programs to celebrate employee achievements.<\/p><\/li><li><p>Opportunities to participate in volunteer and community service projects.<\/p><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"588\",\"campaign_id\":\"32329\",\"campaign_title\":\"Advisor II, B2B Sales R1725361\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Sales Development (Mandarin & English Speaker)\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"As a Renewal Sales Specialist, you will be responsible for driving revenue retention and growth within an assigned territory through contract renewals, service sales, and upsell opportunities. You will engage customers strategically to demonstrate the value of moderately complex products and services while delivering a strong, customer service\u2013led sales experience.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><ul><li><p>Manage a dedicated territory and collaborate closely with your team to achieve revenue-based quotas through renewals, services, and upsell opportunities.<\/p><\/li><li><p>Execute end-to-end renewal sales motions, including quotation preparation, pricing discussions, contract negotiation, and renewals.<\/p><\/li><li><p>Prepare, present, and follow up on quotations, ensuring alignment with customer needs and company guidelines.<\/p><\/li><li><p>Proactively negotiate renewal terms to maximize retention and revenue while maintaining long-term customer relationships.<\/p><\/li><li><p>Build and maintain strong customer relationships through high-volume outbound engagement via phone and email.<\/p><\/li><li><p>Develop strong product and technical knowledge to effectively assess customer requirements and articulate value.<\/p><\/li><li><p>Identify and resolve customer concerns, objections, or roadblocks that may impact satisfaction, product usage, or renewal outcomes.<\/p><\/li><li><p>Manage competitive pressures effectively to retain customers and support account expansion.<\/p><\/li><li><p>Provide accurate weekly, monthly, and quarterly sales forecasts.<\/p><\/li><li><p>Maintain accurate and up-to-date records in CRM systems (e.g., Salesforce or equivalent).<\/p><\/li><li><p>Collaborate closely with team members and management to ensure a professional and consistent customer experience.<\/p><\/li><li><p>Leverage technology, data, and AI-powered tools to optimize sales workflows and outcomes.<\/p><\/li><li><p>Report directly to a Sales Manager and contribute to overall team performance.<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>Min 2 years of experience in renewal sales, supported by strong end-to-end sales exposure.<\/p><\/li><li><p>Demonstrated success in achieving renewal, retention, or revenue-based targets.<\/p><\/li><li><p>Experience handling quotations and customer negotiations.<\/p><\/li><li><p>Strong communication and relationship-building skills in a fast-paced, high-volume environment.<\/p><\/li><li><p>Comfortable with outbound customer engagement.<\/p><\/li><li><p>Strong problem-solving skills with a customer-first mindset.<\/p><\/li><li><p>High emotional intelligence, including empathy and self-awareness.<\/p><\/li><li><p>Ability to quickly learn new products, systems, and sales technologies.<\/p><\/li><li><p>Excellent verbal and written communication skills.<\/p><\/li><li><p>Proficiency in Microsoft Office applications.<\/p><\/li><li><p>Strong organizational and multitasking abilities.<\/p><\/li><\/ul><ul><li><p>Experience in IT \/ SaaS \/ Cybersecurity is a strong plus.<\/p><\/li><li><p>Experience working in a high-volume calling environment.<\/p><\/li><li><p>Hands-on experience using Salesforce.com or a similar CRM system.<\/p><\/li><\/ul><p><\/p><h3>Language Requirement: English &amp; Mandarin<\/h3>\",\"ats_external_id\":\"R1725361\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:42.076+08:00\",\"created_at\":\"2026-04-24T20:03:50.075+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjMyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Mandarin---English-Speaker-_R1725361\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anhtuan.nguyen1@concentrix.com\"},\"first_name\":\"Tuan, Nguyen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"},{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370094\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Mandarin---English-Speaker-_R1725361\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Mandarin---English-Speaker-_R1725361\/apply\",\"job_requisition_id\":\"R1725361\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725361\",\"wid\":\"57d20cff6fe61001e1d6a18bf4700000\",\"descriptor\":\"Associate Sales Development (Mandarin & English Speaker)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Benefits:<\/b><\/p><ul><li><p>SHUI (full base gross contribute)<\/p><\/li><li><p>14 Annual Leave Days.<\/p><\/li><li><p>Wellness programs and initiatives.<\/p><\/li><li><p>Competitive compensation with additional benefits depending on the role. Access to training and development programs.<\/p><\/li><li><p>Opportunities for career advancement.<\/p><\/li><li><p>Leadership development initiatives.<\/p><\/li><li><p>Referral bonus when recommending a friend who joins Concentrix.<\/p><\/li><li><p>Diverse and inclusive workplace culture.<\/p><\/li><li><p>Recognition programs to celebrate employee achievements.<\/p><\/li><li><p>Opportunities to participate in volunteer and community service projects.<\/p><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"589\",\"campaign_id\":\"32328\",\"campaign_title\":\"Advisor II, B2B Sales R1725385\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Sales Development (Japanese & English Speaker)\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"As a Renewal Sales Specialist, you will be responsible for driving revenue retention and growth within an assigned territory through contract renewals, service sales, and upsell opportunities. You will engage customers strategically to demonstrate the value of moderately complex products and services while delivering a strong, customer service\u2013led sales experience.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><ul><li><p>Manage a dedicated territory and collaborate closely with your team to achieve revenue-based quotas through renewals, services, and upsell opportunities.<\/p><\/li><li><p>Execute end-to-end renewal sales motions, including quotation preparation, pricing discussions, contract negotiation, and renewals.<\/p><\/li><li><p>Prepare, present, and follow up on quotations, ensuring alignment with customer needs and company guidelines.<\/p><\/li><li><p>Proactively negotiate renewal terms to maximize retention and revenue while maintaining long-term customer relationships.<\/p><\/li><li><p>Build and maintain strong customer relationships through high-volume outbound engagement via phone and email.<\/p><\/li><li><p>Develop strong product and technical knowledge to effectively assess customer requirements and articulate value.<\/p><\/li><li><p>Identify and resolve customer concerns, objections, or roadblocks that may impact satisfaction, product usage, or renewal outcomes.<\/p><\/li><li><p>Manage competitive pressures effectively to retain customers and support account expansion.<\/p><\/li><li><p>Provide accurate weekly, monthly, and quarterly sales forecasts.<\/p><\/li><li><p>Maintain accurate and up-to-date records in CRM systems (e.g., Salesforce or equivalent).<\/p><\/li><li><p>Collaborate closely with team members and management to ensure a professional and consistent customer experience.<\/p><\/li><li><p>Leverage technology, data, and AI-powered tools to optimize sales workflows and outcomes.<\/p><\/li><li><p>Report directly to a Sales Manager and contribute to overall team performance.<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>Min 2 years of experience in renewal sales, supported by strong end-to-end sales exposure.<\/p><\/li><li><p>Demonstrated success in achieving renewal, retention, or revenue-based targets.<\/p><\/li><li><p>Experience handling quotations and customer negotiations.<\/p><\/li><li><p>Strong communication and relationship-building skills in a fast-paced, high-volume environment.<\/p><\/li><li><p>Comfortable with outbound customer engagement.<\/p><\/li><li><p>Strong problem-solving skills with a customer-first mindset.<\/p><\/li><li><p>High emotional intelligence, including empathy and self-awareness.<\/p><\/li><li><p>Ability to quickly learn new products, systems, and sales technologies.<\/p><\/li><li><p>Excellent verbal and written communication skills.<\/p><\/li><li><p>Proficiency in Microsoft Office applications.<\/p><\/li><li><p>Strong organizational and multitasking abilities.<\/p><\/li><\/ul><ul><li><p>Experience in IT \/ SaaS \/ Cybersecurity is a strong plus.<\/p><\/li><li><p>Experience working in a high-volume calling environment.<\/p><\/li><li><p>Hands-on experience using Salesforce.com or a similar CRM system.<\/p><\/li><\/ul><p><\/p><h3>Language Requirement: English &amp; Japanese (JLPT N2)<\/h3>\",\"ats_external_id\":\"R1725385\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:42.059+08:00\",\"created_at\":\"2026-04-24T20:03:49.779+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjMyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Japanese---English-Speaker-_R1725385\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":[\"Japanese\"],\"recruiter\":{\"email\":{\"address\":\"anhtuan.nguyen1@concentrix.com\"},\"first_name\":\"Tuan, Nguyen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"},{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370125\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Japanese---English-Speaker-_R1725385\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Japanese---English-Speaker-_R1725385\/apply\",\"job_requisition_id\":\"R1725385\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725385\",\"wid\":\"53792cd426961001e551934742db0000\",\"descriptor\":\"Associate Sales Development (Japanese & English Speaker)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Benefits:<\/b><\/p><ul><li><p>SHUI (full base gross contribute)<\/p><\/li><li><p>14 Annual Leave Days.<\/p><\/li><li><p>Wellness programs and initiatives.<\/p><\/li><li><p>Competitive compensation with additional benefits depending on the role. Access to training and development programs.<\/p><\/li><li><p>Opportunities for career advancement.<\/p><\/li><li><p>Leadership development initiatives.<\/p><\/li><li><p>Referral bonus when recommending a friend who joins Concentrix.<\/p><\/li><li><p>Diverse and inclusive workplace culture.<\/p><\/li><li><p>Recognition programs to celebrate employee achievements.<\/p><\/li><li><p>Opportunities to participate in volunteer and community service projects.<\/p><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"590\",\"campaign_id\":\"32327\",\"campaign_title\":\"Advisor II, B2B Sales R1725380\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Sales Development (Thai & English Speaker)\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"As a Renewal Sales Specialist, you will be responsible for driving revenue retention and growth within an assigned territory through contract renewals, service sales, and upsell opportunities. You will engage customers strategically to demonstrate the value of moderately complex products and services while delivering a strong, customer service\u2013led sales experience.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><ul><li><p>Manage a dedicated territory and collaborate closely with your team to achieve revenue-based quotas through renewals, services, and upsell opportunities.<\/p><\/li><li><p>Execute end-to-end renewal sales motions, including quotation preparation, pricing discussions, contract negotiation, and renewals.<\/p><\/li><li><p>Prepare, present, and follow up on quotations, ensuring alignment with customer needs and company guidelines.<\/p><\/li><li><p>Proactively negotiate renewal terms to maximize retention and revenue while maintaining long-term customer relationships.<\/p><\/li><li><p>Build and maintain strong customer relationships through high-volume outbound engagement via phone and email.<\/p><\/li><li><p>Develop strong product and technical knowledge to effectively assess customer requirements and articulate value.<\/p><\/li><li><p>Identify and resolve customer concerns, objections, or roadblocks that may impact satisfaction, product usage, or renewal outcomes.<\/p><\/li><li><p>Manage competitive pressures effectively to retain customers and support account expansion.<\/p><\/li><li><p>Provide accurate weekly, monthly, and quarterly sales forecasts.<\/p><\/li><li><p>Maintain accurate and up-to-date records in CRM systems (e.g., Salesforce or equivalent).<\/p><\/li><li><p>Collaborate closely with team members and management to ensure a professional and consistent customer experience.<\/p><\/li><li><p>Leverage technology, data, and AI-powered tools to optimize sales workflows and outcomes.<\/p><\/li><li><p>Report directly to a Sales Manager and contribute to overall team performance.<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>Min 2 years of experience in renewal sales, supported by strong end-to-end sales exposure.<\/p><\/li><li><p>Demonstrated success in achieving renewal, retention, or revenue-based targets.<\/p><\/li><li><p>Experience handling quotations and customer negotiations.<\/p><\/li><li><p>Strong communication and relationship-building skills in a fast-paced, high-volume environment.<\/p><\/li><li><p>Comfortable with outbound customer engagement.<\/p><\/li><li><p>Strong problem-solving skills with a customer-first mindset.<\/p><\/li><li><p>High emotional intelligence, including empathy and self-awareness.<\/p><\/li><li><p>Ability to quickly learn new products, systems, and sales technologies.<\/p><\/li><li><p>Excellent verbal and written communication skills.<\/p><\/li><li><p>Proficiency in Microsoft Office applications.<\/p><\/li><li><p>Strong organizational and multitasking abilities.<\/p><\/li><\/ul><ul><li><p>Experience in IT \/ SaaS \/ Cybersecurity is a strong plus.<\/p><\/li><li><p>Experience working in a high-volume calling environment.<\/p><\/li><li><p>Hands-on experience using Salesforce.com or a similar CRM system.<\/p><\/li><\/ul><p><\/p><h3>Language Requirement: English &amp; Thai<\/h3>\",\"ats_external_id\":\"R1725380\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:42.042+08:00\",\"created_at\":\"2026-04-24T20:03:49.427+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjMyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Thai---English-Speaker-_R1725380\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":[\"Thai\"],\"recruiter\":{\"email\":{\"address\":\"anhtuan.nguyen1@concentrix.com\"},\"first_name\":\"Tuan, Nguyen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"},{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370104\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Thai---English-Speaker-_R1725380\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Thai---English-Speaker-_R1725380\/apply\",\"job_requisition_id\":\"R1725380\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725380\",\"wid\":\"53792cd426961001e46fcd2137080000\",\"descriptor\":\"Associate Sales Development (Thai & English Speaker)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Benefits:<\/b><\/p><ul><li><p>SHUI (full base gross contribute)<\/p><\/li><li><p>14 Annual Leave Days.<\/p><\/li><li><p>Wellness programs and initiatives.<\/p><\/li><li><p>Competitive compensation with additional benefits depending on the role. Access to training and development programs.<\/p><\/li><li><p>Opportunities for career advancement.<\/p><\/li><li><p>Leadership development initiatives.<\/p><\/li><li><p>Referral bonus when recommending a friend who joins Concentrix.<\/p><\/li><li><p>Diverse and inclusive workplace culture.<\/p><\/li><li><p>Recognition programs to celebrate employee achievements.<\/p><\/li><li><p>Opportunities to participate in volunteer and community service projects.<\/p><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1018\",\"campaign_id\":\"17832\",\"campaign_title\":\"Sr. Analyst, SEO (TCF) R1724821\",\"campaign_type\":\"job_application\",\"job_title\":\"SEO Specialist (B)\",\"street\":\"CRI Work From Home - Direct\",\"address\":\"CRI Work From Home - Direct\",\"city\":\"Alajuela\",\"state\":\"Alajuela\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Job Summary:<\/b><\/p><p><span>As SEO Specialist for NDDC you will build a center of excellence around organic growth strategies for Nike digital Mexico. Continually monitor industry trends and identify new digital opportunities to fill the gaps that could drive organic growth.<\/span><\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li>Proven experience in Organic Search either agency or digital native side.\u00a0 Active, hands-on channel execution is required.<\/li><li>Proven experience working x functionally with digital marketing specialists, analysts, or agencies in a collaborative team-based environment is preferred.<\/li><li>You must be able to write clearly and quickly, present your ideas in an organized and coherent manner and be willing to stand up to the challenges of Organic Search specialists, brand managers, corporate communications, and digital agencies.<\/li><li>Analytically minded, comfortable manipulating and analyzing large amounts of data in order to make actionable recommendations is required.<\/li><li>Understand and recommend changes to website architecture, content, linking and other factors to improve non-paid results for target keywords in search engine.<\/li><li>Audit and analyze website crawl data to identifying site issues and recommend fixes.<\/li><li>Drive the experimentation and implementation of solutions at scale to improve organic traffic performance for websites and apps.<\/li><li>Conduct regular audits of owned and competitor digital properties to ensure we follow best practice at all times.<\/li><li>Drive the organic growth content strategy for Mexico, consumer direct marketing and digital product stakeholders across Mexico, APLA and Global,<\/li><li>Advanced knowledge of key measurement SEO tools. Example botify<\/li><li>Ability to perform click through rate, conversion, spend and creative analysis to identify growth\/optimization opportunities.<\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li>1 years of clearly visible, SEO experience either agency or client side.\u00a0 Active, hands-on optimization experience is required.<\/li><li>2 years of experience working with SEO specialists, analysts, or agencies in a collaborative team-based environment is preferred.<\/li><li>Unique balance of disciplined strategic thinking, creative passion, and a willingness to be hands-on, while being able to stay &#34;above the fray&#34; to ensure goals are being hit are required.<\/li><li>Experience with articulating and communicating the impact that Technical Structure, Design &amp; Aesthetics, Content, Navigation, Information Architecture, Branding\/Marketing, Performance, Functionality, and ecommerce have on SEO is required.<\/li><li>Experience using a CMS and an understanding of the impact they have on SEO is preferred.<\/li><li>Paid search management experience is a plus, but you will need the core understanding of how SEO and SEM play nice together.<\/li><li>Social media strategic awareness is a must since every day it seems that Google layers in another way social is influencing search results.<\/li><li>Knowledge of footwear or apparel industry is preferred.<\/li><li>H<span>i<\/span>ghly motivated to be self-sufficient and able to operate without close supervision.<\/li><li>Outstanding written\/oral, organizational, analytical skills, and attention to detail<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1724821\",\"location\":\"Alajuela, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"1483274\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-05-01T12:05:18.956+08:00\",\"created_at\":\"2026-04-24T18:05:01.011+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzgzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-From-Home---Direct\/SEO-Specialist--B-_R1724821\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Digital Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"Alajuela\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-WFH-DRECT-01\",\"wid\":\"63ccd2b6b38d0118f380f3a9af160984\",\"descriptor\":\"CRI Work From Home - Direct\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sofia.araya@concentrix.com\"},\"first_name\":\"Araya Montenegro, Sof\u00eda\"},\"categories\":[{\"descriptor\":\"CF Digital Marketing\"}],\"recruiters\":[{\"id\":\"101898754\",\"wid\":\"0b22bb510e1501ac0dedf2e977140380\",\"descriptor\":\"Sof\u00eda Araya Montenegro (101898754)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0850\",\"descriptor\":\"Sr. Analyst, SEO (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370592\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-From-Home---Direct\/SEO-Specialist--B-_R1724821\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-From-Home---Direct\/SEO-Specialist--B-_R1724821\/apply\",\"job_requisition_id\":\"R1724821\"}],\"organizations\":[{\"wid\":\"925620ad6688011137a72e80fe4d0000\",\"descriptor\":\"7511 - Nike - PUSA3821\",\"reference_id\":\"PUSA3821\",\"custom_reference_id\":\"PUSA3821\",\"company_reference_id\":null},{\"wid\":\"796dc0b67306011143fda396de2b0000\",\"descriptor\":\"W0ZGI6 Nike Caffe Build Ff\",\"reference_id\":\"W0ZGI6\",\"custom_reference_id\":\"W0ZGI6\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"8a707eb621b1102ea0b9fc4aa8d70000\",\"descriptor\":\"COGS (CORP) Catalyst Digital Marketing\",\"reference_id\":\"CATDMDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rodrigo.madriz@concentrix.com\"},\"first_name\":\"Rodrigo Madriz Z\u00fa\u00f1iga (101726060)\"},\"category_groups\":[{\"id\":\"CF Strategy and Design Group\",\"wid\":\"d649f60fbab010107a3205b0f0a40000\",\"descriptor\":\"Strategy and Design Group\"}],\"job_requisition\":{\"id\":\"R1724821\",\"wid\":\"9ed6f29c5a961001d9560d55b8600000\",\"descriptor\":\"SEO Specialist (B)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"591\",\"campaign_id\":\"32319\",\"campaign_title\":\"Advisor I, B2B Sales R1725321\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Specialist (Mandarin & English Speaker)\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<ul><li>Achieve specific sales targets and maximizing sale opportunities on each and every call<\/li><li>Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/li><li>Maintain broad knowledge of products, pricing, promotions, and procedures<\/li><li>Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/li><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/li><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/li><li>Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/li><li>Prepare complete and accurate work including appropriately notating accounts as required<\/li><li>Participate in activities designed to improve customer satisfaction and sales performance<\/li><li>Answer billing questions by talking through components of customer accounts<\/li><\/ul>\",\"ats_external_id\":\"R1725321\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:41.981+08:00\",\"created_at\":\"2026-04-24T18:04:52.224+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjMxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/B2B-Sales-Specialist--Mandarin---English-Speaker-_R1725321\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anhtuan.nguyen1@concentrix.com\"},\"first_name\":\"Tuan, Nguyen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"},{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369887\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/B2B-Sales-Specialist--Mandarin---English-Speaker-_R1725321\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/B2B-Sales-Specialist--Mandarin---English-Speaker-_R1725321\/apply\",\"job_requisition_id\":\"R1725321\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725321\",\"wid\":\"c5d2c4d451011001db6092f3869d0000\",\"descriptor\":\"B2B Sales Specialist (Mandarin & English Speaker)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>High school diploma with three to six months of sales experience preferred<\/li><li>Ability to effectively communicate, both written and verbally<\/li><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li><li>Basic computer navigation skills and PC Knowledge<\/li><li>Ability to work as a team member, as well as independently<\/li><li>Able to rotate shifts, as needed<\/li><li>Based on location and\/or program, additional experience\/skills may be required<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"592\",\"campaign_id\":\"32318\",\"campaign_title\":\"Advisor II, B2B Sales R1725329\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Specialist (Mandarin & English Speaker)\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"We are looking for a Sales Development Representative (based in Vietnam) to drive pipeline growth through qualification activities, supporting opportunities through to deal closing. This is a sales-driven role focused on engaging new customers, identifying revenue opportunities, and driving account growth in a B2B environment.\",\"long_description\":\"<p><b>&#x1f511; Key Responsibilities<\/b><\/p><ul><li><p>Generate <b>qualified leads<\/b> through proactive <b>outbound outreach<\/b> in a B2B sales environment.<\/p><\/li><li><p>Engage prospects, understand business needs, and qualify opportunities for the sales team.<\/p><\/li><li><p>Maintain accurate prospect and activity data in <b>CRM systems<\/b>.<\/p><\/li><li><p>Support account planning and outbound initiatives involving complex sales motions.<\/p><\/li><li><p>Work independently to meet performance targets and contribute to overall pipeline growth.<\/p><\/li><\/ul><p><b>&#x1f393; Education<\/b><\/p><ul><li><p>Graduation required; college degree strongly preferred<\/p><\/li><\/ul><p><b>&#x1f4bc; Previous Experience<\/b><\/p><ul><li><p>2 years minimum in <b>sales capacity \/ IT sales<\/b><\/p><\/li><li><p>1 year minimum in <b>account management<\/b><\/p><\/li><\/ul><p><b>&#x1f6e0; Hard Skills <\/b><\/p><ul><li><p>Lead Generation experience in B2B environment<\/p><\/li><li><p>Read and understand English in written and verbal form<\/p><\/li><li><p>SAAS sales experience \u2013 preferred (good to have)<\/p><\/li><li><p>Strong written and verbal skills in supported languages<\/p><\/li><li><p>Strong computer skills (Office &#43; CRM systems)<\/p><\/li><\/ul><p><b>&#x1f91d; Soft Skills <\/b><\/p><ul><li><p>Organizational skills: prompt and accurate data entry, handling multiple accounts simultaneously, advanced contact planning, etc.<\/p><\/li><li><p>Cold-calling skills: ability to approach and engage a new customer quickly with negotiating capabilities<\/p><\/li><li><p>Business communication skills<\/p><\/li><li><p>Ability to work independently: drive own personal performance, take ownership of training and skill enhancement, seek continuous quality improvement, etc.<\/p><\/li><li><p>Account management skills: identifying key buying group, relationship building and maintenance and account planning<\/p><\/li><li><p>Solution selling skills: manage outbound campaign activity involving complex sale<\/p><\/li><li><p>Trusted advisor: ability to consult on high-level strategy and overall energy spend<\/p><\/li><\/ul><h3><\/h3><h3>Language Requirement: English &amp; Mandarin<\/h3>\",\"ats_external_id\":\"R1725329\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:41.962+08:00\",\"created_at\":\"2026-04-24T18:04:51.879+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjMxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Mandarin---English-Speaker-_R1725329\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":[\"Mandarin\"],\"recruiter\":{\"email\":{\"address\":\"anhtuan.nguyen1@concentrix.com\"},\"first_name\":\"Tuan, Nguyen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"},{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370143\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Mandarin---English-Speaker-_R1725329\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Mandarin---English-Speaker-_R1725329\/apply\",\"job_requisition_id\":\"R1725329\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725329\",\"wid\":\"b3f375c7282e1001dc1f9d097b830000\",\"descriptor\":\"B2B Sales Specialist (Mandarin & English Speaker)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Benefits:<\/b><\/p><ul><li><p>SHUI (full base gross contribute)<\/p><\/li><li><p>14 Annual Leave Days.<\/p><\/li><li><p>Wellness programs and initiatives.<\/p><\/li><li><p>Competitive compensation with additional benefits depending on the role. Access to training and development programs.<\/p><\/li><li><p>Opportunities for career advancement.<\/p><\/li><li><p>Leadership development initiatives.<\/p><\/li><li><p>Referral bonus when recommending a friend who joins Concentrix.<\/p><\/li><li><p>Diverse and inclusive workplace culture.<\/p><\/li><li><p>Recognition programs to celebrate employee achievements.<\/p><\/li><li><p>Opportunities to participate in volunteer and community service projects.<\/p><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"593\",\"campaign_id\":\"32317\",\"campaign_title\":\"Advisor II, B2B Sales R1725327\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Sales Development (Cantonese & English Speaker)\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"As a Renewal Sales Specialist, you will be responsible for driving revenue retention and growth within an assigned territory through contract renewals, service sales, and upsell opportunities. You will engage customers strategically to demonstrate the value of moderately complex products and services while delivering a strong, customer service\u2013led sales experience.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><ul><li>Manage a dedicated territory and collaborate closely with your team to achieve revenue-based quotas through renewals, services, and upsell opportunities.<\/li><li>Execute end-to-end renewal sales motions, including quotation preparation, pricing discussions, contract negotiation, and renewals.<\/li><li>Prepare, present, and follow up on quotations, ensuring alignment with customer needs and company guidelines.<\/li><li>Proactively negotiate renewal terms to maximize retention and revenue while maintaining long-term customer relationships.<\/li><li>Build and maintain strong customer relationships through high-volume outbound engagement via phone and email.<\/li><li>Develop strong product and technical knowledge to effectively assess customer requirements and articulate value.<\/li><li>Identify and resolve customer concerns, objections, or roadblocks that may impact satisfaction, product usage, or renewal outcomes.<\/li><li>Manage competitive pressures effectively to retain customers and support account expansion.<\/li><li>Provide accurate weekly, monthly, and quarterly sales forecasts.<\/li><li>Maintain accurate and up-to-date records in CRM systems (e.g., Salesforce or equivalent).<\/li><li>Collaborate closely with team members and management to ensure a professional and consistent customer experience.<\/li><li>Leverage technology, data, and AI-powered tools to optimize sales workflows and outcomes.<\/li><li>Report directly to a Sales Manager and contribute to overall team performance.<\/li><\/ul><p><\/p><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li>Min 2 years of experience in renewal sales, supported by strong end-to-end sales exposure.<\/li><li>Demonstrated success in achieving renewal, retention, or revenue-based targets.<\/li><li>Experience handling quotations and customer negotiations.<\/li><li>Strong communication and relationship-building skills in a fast-paced, high-volume environment.<\/li><li>Comfortable with outbound customer engagement.<\/li><li>Strong problem-solving skills with a customer-first mindset.<\/li><li>High emotional intelligence, including empathy and self-awareness.<\/li><li>Ability to quickly learn new products, systems, and sales technologies.<\/li><li>Excellent verbal and written communication skills.<\/li><li>Proficiency in Microsoft Office applications.<\/li><li>Strong organizational and multitasking abilities.<\/li><\/ul><ul><li>Experience in IT \/ SaaS \/ Cybersecurity is a strong plus.<\/li><li>Experience working in a high-volume calling environment.<\/li><li>Hands-on experience using Salesforce.com or a similar CRM system.<\/li><\/ul><p><\/p><h3>Language Requirement: English &amp; Cantonese<\/h3>\",\"ats_external_id\":\"R1725327\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:41.945+08:00\",\"created_at\":\"2026-04-24T18:04:51.554+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjMxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Cantonese---English-Speaker-_R1725327\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":[\"Yue (Cantonese)\"],\"recruiter\":{\"email\":{\"address\":\"anhtuan.nguyen1@concentrix.com\"},\"first_name\":\"Tuan, Nguyen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"},{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370145\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Cantonese---English-Speaker-_R1725327\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Associate-Sales-Development--Cantonese---English-Speaker-_R1725327\/apply\",\"job_requisition_id\":\"R1725327\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725327\",\"wid\":\"b3f375c7282e1001dbc6c202dd810000\",\"descriptor\":\"Associate Sales Development (Cantonese & English Speaker)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Benefits:<\/b><\/p><ul><li><p>SHUI (full base gross contribute)<\/p><\/li><li><p>14 Annual Leave Days.<\/p><\/li><li><p>Wellness programs and initiatives.<\/p><\/li><li><p>Competitive compensation with additional benefits depending on the role. Access to training and development programs.<\/p><\/li><li><p>Opportunities for career advancement.<\/p><\/li><li><p>Leadership development initiatives.<\/p><\/li><li><p>Referral bonus when recommending a friend who joins Concentrix.<\/p><\/li><li><p>Diverse and inclusive workplace culture.<\/p><\/li><li><p>Recognition programs to celebrate employee achievements.<\/p><\/li><li><p>Opportunities to participate in volunteer and community service projects.<\/p><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"594\",\"campaign_id\":\"32316\",\"campaign_title\":\"Advisor I, B2B Sales R1725322\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Specialist (Korean & English Speaker)\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"We are looking for a Sales Development Representative (based in Vietnam) to drive pipeline growth through qualification activities, supporting opportunities through to deal closing. This is a sales-driven role focused on engaging new customers, identifying revenue opportunities, and driving account growth in a B2B environment.\",\"long_description\":\"<p><b>&#x1f511;<\/b><b> Key Responsibilities<\/b><\/p><ul><li>Generate <b>qualified leads<\/b> through proactive <b>outbound outreach<\/b> in a B2B sales environment.<\/li><li>Engage prospects, understand business needs, and qualify opportunities for the sales team.<\/li><li>Maintain accurate prospect and activity data in <b>CRM systems<\/b>.<\/li><li>Support account planning and outbound initiatives involving complex sales motions.<\/li><li>Work independently to meet performance targets and contribute to overall pipeline growth.<\/li><\/ul><div><\/div><p><b>&#x1f393;<\/b><b> Education<\/b><\/p><ul><li>Graduation required; college degree strongly preferred<\/li><\/ul><p><b>&#x1f4bc;<\/b><b> Previous Experience<\/b><\/p><ul><li>2 years minimum in <b>sales capacity \/ IT sales<\/b><\/li><li>1 year minimum in <b>account management<\/b><\/li><\/ul><div><\/div><p><b>&#x1f6e0;<\/b><b> Hard Skills <\/b><\/p><ul><li>Lead Generation experience in B2B environment<\/li><li>Read and understand English in written and verbal form<\/li><li>SAAS sales experience \u2013 preferred (good to have)<\/li><li>Strong written and verbal skills in supported languages<\/li><li>Strong computer skills (Office &#43; CRM systems)<\/li><\/ul><div><\/div><p><b>&#x1f91d;<\/b><b> Soft Skills <\/b><\/p><ul><li>Organizational skills: prompt and accurate data entry, handling multiple accounts simultaneously, advanced contact planning, etc.<\/li><li>Cold-calling skills: ability to approach and engage a new customer quickly with negotiating capabilities<\/li><li>Business communication skills<\/li><li>Ability to work independently: drive own personal performance, take ownership of training and skill enhancement, seek continuous quality improvement, etc.<\/li><li>Account management skills: identifying key buying group, relationship building and maintenance and account planning<\/li><li>Solution selling skills: manage outbound campaign activity involving complex sale<\/li><li>Trusted advisor: ability to consult on high-level strategy and overall energy spend<\/li><\/ul><h3><\/h3><h3>Language Requirement: English &amp; Korean (TOPIK LVL 5)<\/h3>\",\"ats_external_id\":\"R1725322\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:41.926+08:00\",\"created_at\":\"2026-04-24T18:04:51.164+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjMxNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/B2B-Sales-Specialist--Korean---English-Speaker-_R1725322\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":[\"English\",\"Korean\"],\"recruiter\":{\"email\":{\"address\":\"anhtuan.nguyen1@concentrix.com\"},\"first_name\":\"Tuan, Nguyen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"},{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370123\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/B2B-Sales-Specialist--Korean---English-Speaker-_R1725322\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/B2B-Sales-Specialist--Korean---English-Speaker-_R1725322\/apply\",\"job_requisition_id\":\"R1725322\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725322\",\"wid\":\"b3f375c7282e1001db8e5493bfc30000\",\"descriptor\":\"B2B Sales Specialist (Korean & English Speaker)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Benefits:<\/b><\/p><ul><li>SHUI (full base gross contribute)<\/li><li>14 Annual Leave Days.<\/li><li>Wellness programs and initiatives.<\/li><li>Competitive compensation with additional benefits depending on the role. Access to training and development programs.<\/li><li>Opportunities for career advancement.<\/li><li>Leadership development initiatives.<\/li><li>Referral bonus when recommending a friend who joins Concentrix.<\/li><li>Diverse and inclusive workplace culture.<\/li><li>Recognition programs to celebrate employee achievements.<\/li><li>Opportunities to participate in volunteer and community service projects.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"595\",\"campaign_id\":\"32315\",\"campaign_title\":\"Advisor I, B2B Sales R1725323\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Specialist (Japanese & English Speaker)\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"We are looking for a Sales Development Representative (based in Vietnam) to drive pipeline growth through qualification activities, supporting opportunities through to deal closing. This is a sales-driven role focused on engaging new customers, identifying revenue opportunities, and driving account growth in a B2B environment.\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>&#x1f511; Key Responsibilities<\/b><\/p><ul><li><p>Generate <b>qualified leads<\/b> through proactive <b>outbound outreach<\/b> in a B2B sales environment.<\/p><\/li><li><p>Engage prospects, understand business needs, and qualify opportunities for the sales team.<\/p><\/li><li><p>Maintain accurate prospect and activity data in <b>CRM systems<\/b>.<\/p><\/li><li><p>Support account planning and outbound initiatives involving complex sales motions.<\/p><\/li><li><p>Work independently to meet performance targets and contribute to overall pipeline growth.<\/p><\/li><\/ul><p><b>&#x1f393; Education<\/b><\/p><ul><li><p>Graduation required; college degree strongly preferred<\/p><\/li><\/ul><p><b>&#x1f4bc; Previous Experience<\/b><\/p><ul><li><p>2 years minimum in <b>sales capacity \/ IT sales<\/b><\/p><\/li><li><p>1 year minimum in <b>account management<\/b><\/p><\/li><\/ul><p><b>&#x1f6e0; Hard Skills <\/b><\/p><ul><li><p>Lead Generation experience in B2B environment<\/p><\/li><li><p>Read and understand English in written and verbal form<\/p><\/li><li><p>SAAS sales experience \u2013 preferred (good to have)<\/p><\/li><li><p>Strong written and verbal skills in supported languages<\/p><\/li><li><p>Strong computer skills (Office &#43; CRM systems)<\/p><\/li><\/ul><p><b>&#x1f91d; Soft Skills <\/b><\/p><ul><li><p>Organizational skills: prompt and accurate data entry, handling multiple accounts simultaneously, advanced contact planning, etc.<\/p><\/li><li><p>Cold-calling skills: ability to approach and engage a new customer quickly with negotiating capabilities<\/p><\/li><li><p>Business communication skills<\/p><\/li><li><p>Ability to work independently: drive own personal performance, take ownership of training and skill enhancement, seek continuous quality improvement, etc.<\/p><\/li><li><p>Account management skills: identifying key buying group, relationship building and maintenance and account planning<\/p><\/li><li><p>Solution selling skills: manage outbound campaign activity involving complex sale<\/p><\/li><li><p>Trusted advisor: ability to consult on high-level strategy and overall energy spend<\/p><\/li><\/ul><h3><\/h3><h3>Language Requirement: English &amp; Japanese (min JLPT N2)<\/h3><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1725323\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:41.906+08:00\",\"created_at\":\"2026-04-24T18:04:50.841+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjMxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/B2B-Sales-Specialist--Japanese---English-Speaker-_R1725323\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":[\"Japanese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"anhtuan.nguyen1@concentrix.com\"},\"first_name\":\"Tuan, Nguyen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"},{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370114\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/B2B-Sales-Specialist--Japanese---English-Speaker-_R1725323\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/B2B-Sales-Specialist--Japanese---English-Speaker-_R1725323\/apply\",\"job_requisition_id\":\"R1725323\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725323\",\"wid\":\"53792cd426961001db9dccf8fc260000\",\"descriptor\":\"B2B Sales Specialist (Japanese & English Speaker)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><div><b>Benefits:<\/b><\/div><\/div><div><div><div><div><div><div><div><div><div><ul><li><p>SHUI (full base gross contribute)<\/p><\/li><li><p>14 Annual Leave Days.<\/p><\/li><li><p>Wellness programs and initiatives.<\/p><\/li><li><p>Competitive compensation with additional benefits depending on the role. Access to training and development programs.<\/p><\/li><li><p>Opportunities for career advancement.<\/p><\/li><li><p>Leadership development initiatives.<\/p><\/li><li><p>Referral bonus when recommending a friend who joins Concentrix.<\/p><\/li><li><p>Diverse and inclusive workplace culture.<\/p><\/li><li><p>Recognition programs to celebrate employee achievements.<\/p><\/li><li><p>Opportunities to participate in volunteer and community service projects.<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"596\",\"campaign_id\":\"32310\",\"campaign_title\":\"Sr. SME, Operations R1724437\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. SME, Operations\",\"street\":\"IND Bangalore - Embassy Manyata Business Park 1st, 4th, 5th & 6th Floors Block F2\",\"address\":\"IND Bangalore - Embassy Manyata Business Park 1st, 4th, 5th & 6th Floors Block F2\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560045\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Sr. SME, Operations provides floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert).\",\"long_description\":\"<h3>DESIGNATION :\u00a0Sr. <b>SME<\/b><\/h3><h3>LOCATION\u00a0 :\u00a0 <b>Bangalore<\/b>\u00a0\u00a0<\/h3><h3>YEARS OF EXPERIENCE : Minimum 2\u20133 years of experience in collections, with strong process knowledge.<\/h3><h3><\/h3><h3>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h3><h3>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/h3><h3><\/h3><h3><b>Role and key responsibilities:<\/b><\/h3><h3><\/h3><h3>Acts as a process expert for collections, providing guidance, training, and support to ensure operational excellence.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Serve as the go-to expert for collections processes, policies, and compliance requirements.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Support Team Leaders and agents in handling escalated or complex cases.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Conduct refresher training sessions and assist in onboarding new agents.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Monitor KPI trends and recommend process improvements to enhance performance.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Collaborate with Quality and Training teams to maintain high standards of service.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Audit calls and provide feedback to ensure compliance and quality.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Accuracy in process adherence.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Track PTP\u2019s on daily and weekly basis for their span<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Reduction in escalations and errors.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Training effectiveness (measured through post-training assessments).<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contribution to improvement in team KPIs (e.g., recovery rate, compliance)<\/h3><h3><\/h3><h3><b>Key skills and knowledge:<\/b><\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 In-depth knowledge of collections processes and compliance.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong problem-solving and analytical skills.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong negotiation skills<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Excellent communication and coaching abilities.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ability to work collaboratively across teams.<\/h3><h3><\/h3><h3><\/h3><h3>Educational qualification: Graduation<\/h3><h3><\/h3><h3><\/h3><h3><b>Disclaimer:-<\/b><\/h3><h3>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/h3><h3><\/h3><p><\/p>\",\"ats_external_id\":\"R1724437\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-15T18:04:19.111+08:00\",\"created_at\":\"2026-04-24T18:04:47.546+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjMxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Embassy-Manyata-Business-Park-4th-Floor-Block-F2\/Sr-SME--Operations_R1724437\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560045\",\"primary_location\":{\"id\":\"IN-BAN-MANYA-12\",\"wid\":\"b0b04b799cf0101626b2f04358690000\",\"descriptor\":\"IND Bangalore - Embassy Manyata Business Park 1st, 4th, 5th & 6th Floors Block F2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"vipin.chander@concentrix.com\"},\"first_name\":\"Bishtania, Vipin\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101936783\",\"wid\":\"0bbbbb1a715e010939c71c4d4d160000\",\"descriptor\":\"Pynskhemlang Lamare (101936783)\"},{\"id\":\"103038262\",\"wid\":\"0f4457f385fe10189f4925bf97320000\",\"descriptor\":\"Muznabeen Fathima (103038262)\"},{\"id\":\"082649\",\"wid\":\"9f196ba80a87011e0401e4d30619d93e\",\"descriptor\":\"Meenakshi Chaudhary (082649)\"},{\"id\":\"161943\",\"wid\":\"9f196ba80a870139e018ef640519805b\",\"descriptor\":\"Veena Mhatre (161943)\"},{\"id\":\"102277639\",\"wid\":\"4b657d1e952e102973ad9f37e4ef0000\",\"descriptor\":\"Souvik Ghosh (102277639)\"},{\"id\":\"102352397\",\"wid\":\"80cb2de6cdee101ba349f2e573440000\",\"descriptor\":\"Vijay Krishna R (102352397)\"},{\"id\":\"143369\",\"wid\":\"9f196ba80a8701a2ca85a23e0519c5bd\",\"descriptor\":\"Vipin Bishtania (143369)\"},{\"id\":\"101866181\",\"wid\":\"ffdaae94444d01fb407c24a72707473e\",\"descriptor\":\"Somnath Pramanick (101866181)\"},{\"id\":\"1073198\",\"wid\":\"f6358e3b3d6d01ad771423ae0119f6cd\",\"descriptor\":\"Vishal Katoch (1073198)\"},{\"id\":\"816537\",\"wid\":\"9f196ba80a870195934638920319a7fe\",\"descriptor\":\"Swarna Premchander (816537)\"},{\"id\":\"101484566\",\"wid\":\"610f0967efd801c9e94455526936b842\",\"descriptor\":\"Brijesh Dwivedi (101484566)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0627\",\"descriptor\":\"Sr. SME, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372606\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Embassy-Manyata-Business-Park-4th-Floor-Block-F2\/Sr-SME--Operations_R1724437\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---Embassy-Manyata-Business-Park-4th-Floor-Block-F2\/Sr-SME--Operations_R1724437\/apply\",\"job_requisition_id\":\"R1724437\"}],\"organizations\":[{\"wid\":\"b0be28c60caf103d7e1db6db7f0a0000\",\"descriptor\":\"26049 - CAPITALONE - 980009362\",\"reference_id\":\"980009362\",\"custom_reference_id\":\"980009362\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01bacd1ee29f1d114846\",\"descriptor\":\"IVBIO\",\"reference_id\":\"IVBIO\",\"custom_reference_id\":\"IVBIO\",\"company_reference_id\":null},{\"wid\":\"513d6b1ae9d6103f95cc619aeeba0000\",\"descriptor\":\"Collections_V_ English\",\"reference_id\":\"Collections_V_ English_20251210_IND\",\"custom_reference_id\":\"Collections_V_ English_20251210_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKP\"},{\"wid\":\"98934c449689103e0d1c400506650000\",\"descriptor\":\"W100ME Capital One\",\"reference_id\":\"W100ME\",\"custom_reference_id\":\"W100ME\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"anita.joseph@concentrix.com\"},\"first_name\":\"Anita Joseph (103515607)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724437\",\"wid\":\"7945c9f5d2ef1001defcb046358f0000\",\"descriptor\":\"Sr. SME, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1817\",\"campaign_id\":\"405\",\"campaign_title\":\" Tandem Diabetes \/ German \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer, Order and Technical Support (German-speaking) - Medical Equipment\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer &amp; Technical Support Specialist<\/strong> in Porto, Portugal (On-Site), you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of <strong>FREE Learning and Leadership Development programs<\/strong> designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer &amp; Technical Support Specialist, you will:<\/p>\\n<ul>\\n<li>Deliver <strong>technical support and troubleshooting<\/strong> for medical diabetes devices, consumables and accessories.<\/li>\\n<li>Manage <strong>order intake and renewals<\/strong> in compliance with company guidelines.<\/li>\\n<li>Assist customers with <strong>product usage and ordering<\/strong> through multichannel support (calls, email, chat, and SMS).<\/li>\\n<li><strong>Accurately document<\/strong> all customer contacts in English.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to handle sensitive patients and situations.<\/li>\\n<li>Follow defined <strong>procedures and scripts<\/strong> to ensure regulatory and safety standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both verbal and written, in <strong>German<\/strong>&nbsp;+ <strong>C1 level in English<\/strong><\/li>\\n<li>Can support <strong>more than one market simultaneously<\/strong>.<\/li>\\n<li>Have a <strong>strong customer service orientation<\/strong> with excellent communication skills.<\/li>\\n<li>Possess <strong>problem-solving, prioritization, and organizational skills<\/strong>.<\/li>\\n<li>Stay <strong>calm under stress<\/strong> and adapt quickly to change.<\/li>\\n<li>Have the <strong>patience and good temper<\/strong> to handle disputes and emergencies.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to resolve client issues.<\/li>\\n<li>(Bonus) Bring <strong>knowledge or background in healthcare, diabetes devices, or technical support<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that support your lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you&rsquo;ll be working on<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over <strong>440k+ game-changers<\/strong> around the globe call Concentrix their <em>employer of choice<\/em>.<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are <strong>legally authorized to work in Portugal<\/strong> will be considered for this position.<\/p>\",\"ats_external_id\":\"2232765437\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T17:02:17.984+01:00\",\"created_at\":\"2026-04-24T16:58:57.023+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1818\",\"campaign_id\":\"404\",\"campaign_title\":\" Msccruises \/ German \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (German-speaking) - Cruise Line \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative and Sales in Portugal (Remote), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative and Sales, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer support throughout the entire guest journey, from booking to post-cruise follow-up<\/li>\\n<li>Assist customers and travel agents with cruise bookings, modifications, cancellations, and special requests<\/li>\\n<li>Offer detailed information about destinations, itineraries, ships, onboard services, excursions, and travel requirements<\/li>\\n<li>Drive sales by promoting cruise packages, itineraries, and onboard experiences to new and existing customers<\/li>\\n<li>Identify customer needs and recommend tailored cruise options, upgrades, and add-on services (excursions, drink packages, cabins, etc.)<\/li>\\n<li>Build and maintain strong relationships with customers and travel agents to encourage repeat business<\/li>\\n<li>Present promotions, special offers, and loyalty programs to maximize revenue opportunities<\/li>\\n<li>Resolve customer concerns with a proactive, solution-oriented approach to ensure a smooth and enjoyable travel experience<\/li>\\n<\/ul>\\n<p><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in German (C1), both spoken and written and have a good level of English<\/li>\\n<li>Have previous experience in customer service and\/or sales, hospitality, travel, or tourism (cruise experience is a plus)<\/li>\\n<li>Are comfortable using multiple systems and have strong computer skills<\/li>\\n<li>Demonstrate excellent attention to detail and a problem-solving mindset<\/li>\\n<li>Have strong communication skills and a customer-first attitude<\/li>\\n<li>Are able to multitask and work efficiently in a fast-paced environment<\/li>\\n<li>Show flexibility with schedules, including weekends or holidays if required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"4044636180\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T17:02:17.763+01:00\",\"created_at\":\"2026-04-24T16:53:12.761+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1819\",\"campaign_id\":\"403\",\"campaign_title\":\" Harley-Davidson \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (German-speaking) - Iconic Motorcycle Brand\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This is more than a customer service role&mdash;it&rsquo;s a chance to build a career while working closely with a globally admired motorcycle brand, where passion, performance, and customer experience ride side by side.<\/strong><\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage inbound calls, as well as real-time\u202fchat,&nbsp;email\u202fsupport,&nbsp;and social media,&nbsp;ensuring every interaction feels like a professional and friendly greeting.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Act as the primary liaison for members. You will provide information on programs, membership benefits, and&nbsp;assist&nbsp;with new member orientations.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Answer detailed questions regarding&nbsp;Motor Clothes, general merchandising, and parts and accessories (P&amp;A).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Inform the community about upcoming rallies, local shop events, and social gatherings to drive engagement and ridership.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Assist&nbsp;in managing contacts from dealerships, providing support for \\\"how-to\\\" questions, and&nbsp;facilitating&nbsp;partnerships within the network.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Address customer complaints with empathy and a \\\"Make Things Right\\\" attitude to ensure continued brand loyalty.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of German and fluent in English (B2) - Both languages written and oral<\/li>\\n<li>Are genuinely passionate about motorcycles.\u202f&nbsp;(Active riders and motorcycle enthusiasts are strongly preferred)<\/li>\\n<li>Have good typing and computer skills (MS Office applications)<\/li>\\n<li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li>\\n<li>Have the ability to explain complex concepts clearly and concisely<\/li>\\n<li>Previous experience in a customer service center is an advantage, but not required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1717728714\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T17:02:17.084+01:00\",\"created_at\":\"2026-04-24T16:47:17.508+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1820\",\"campaign_id\":\"401\",\"campaign_title\":\"GoogleDSCC \/ German \/ BM \/ Lisbon \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenservice-Mitarbeiter (deutschsprachig) - Search Engine\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Sind Sie auf der Suche nach dem, was als n&auml;chstes kommt? Wir sind ein globaler Technologie- und Dienstleistungsf&uuml;hrer, der die Marken der Zukunft vorantreibt. Wir helfen bekannten Marken, die Sie t&auml;glich nutzen, ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen in &uuml;ber 70 L&auml;ndern zu verbessern. Und wir sind stolz darauf, Jahr f&uuml;r Jahr mit Auszeichnungen wie \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" und \\\"Best Company Culture\\\" ausgezeichnet zu werden.<\/p>\\n<p>Wenn Sie wachsen und sich inspirieren lassen m&ouml;chten, werden Sie als&nbsp;<strong>Kundenbetreuer\/in in Lissabon, Portugal (Vor-Ort),<\/strong>&nbsp;Teil unseres Teams von Game-Changern, die die Marken der Zukunft in den Bereichen Technologie, Finanzen, Reisen, Mode, Gesundheitswesen und mehr vorantreiben.<\/p>\\n<p><strong>Karrierewachstum und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p>Wir bieten Ihnen alle Schulungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die Sie f&uuml;r Ihren Erfolg ben&ouml;tigen. Bei Concentrix gibt es ein echtes Karriere- und pers&ouml;nliches Entwicklungspotenzial. Tats&auml;chlich wurden etwa 80 % unserer Manager und F&uuml;hrungskr&auml;fte intern bef&ouml;rdert! Aus diesem Grund bieten wir eine Reihe von KOSTENLOSEN Lern- und F&uuml;hrungskr&auml;fteentwicklungsprogrammen an, die Sie auf den Weg zu der Art von Karriere bringen, die Sie sich schon immer vorgestellt haben.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Aufgaben in dieser Position<\/strong><\/p>\\n<p>Als Customer Service Representative &uuml;bernehmen Sie folgende Aufgaben:<\/p>\\n<ul>\\n<li>Bearbeitung eingehender Kundenanfragen sowie sorgf&auml;ltige Dokumentation relevanter Fallinformationen<\/li>\\n<li>Sicherstellung einer ausgezeichneten Kundenzufriedenheit durch Unterst&uuml;tzung der Nutzer bei Pre\u2011Sales\u2011Anfragen, allgemeinen Anliegen und technischen Support-Themen &uuml;ber verschiedene Kan&auml;le (je nach Zuweisung)<\/li>\\n<li>Angemessene Reaktion auf Kundenanliegen oder Eskalation an h&ouml;here Supportstufen gem&auml;&szlig; den definierten und dokumentierten Prozessen<\/li>\\n<\/ul>\\n<p>Zusammenarbeit mit anderen Technikern zur L&ouml;sung oder ordnungsgem&auml;&szlig;en Schlie&szlig;ung von Support-Tickets<\/p>\\n<p><strong>Ihre Qualifikationen<\/strong><\/p>\\n<p>Concentrix ist der richtige Arbeitgeber f&uuml;r Sie, wenn Sie:<\/p>\\n<ul>\\n<li>&Uuml;ber sehr gute Deutschkenntnisse in Wort und Schrift sowie flie&szlig;ende Englischkenntnisse (Niveau B2) verf&uuml;gen<\/li>\\n<li>Ausgezeichnete schriftliche und m&uuml;ndliche Kommunikationsf&auml;higkeiten besitzen und in der Lage sind, technische Sachverhalte f&uuml;r nicht\u2011technische Anwender verst&auml;ndlich darzustellen<\/li>\\n<li>Geduld im Umgang mit Kunden sowie bei der Probleml&ouml;sung zeigen<\/li>\\n<li>Sich kontinuierlich &uuml;ber aktuelle IT- und technologiebezogene Trends informieren<\/li>\\n<li>Proaktiv, selbstmotiviert und teamorientiert arbeiten<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie das Gef&uuml;hl haben, dass Sie nicht alle K&auml;stchen ankreuzen, empfehlen wir Ihnen dennoch, sich zu bewerben. Wir werden unser Bestes tun, um Ihnen die passende Stelle anzubieten, sei es diese oder eine andere.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was ist f&uuml;r Sie drin<\/strong><\/p>\\n<p>In dieser Rolle bieten wir Ihnen Vorteile, die Ihnen helfen, Ihren einzigartigen Lebensstil zu unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes Gehalt und Leistungspr&auml;mie<\/li>\\n<li>Bring-a-Friend-Bonusm&ouml;glichkeiten (Empfehlungsbonus)<\/li>\\n<li>Relocation-Packet<\/li>\\n<li>Zentrale Lage in Lissabon, Portugal<\/li>\\n<li>Voll bezahlte Schulung &uuml;ber das Unternehmen und das Projekt, an dem Sie arbeiten werden<\/li>\\n<li>Karriereentwicklungsprogramme, Fachkurse und Sprachkurse<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Erleben Sie die beste Version von Ihrem selbst!<\/strong><\/p>\\n<p>Wenn sich all dies wie der perfekte n&auml;chste Schritt auf Ihrer Karrierereise anf&uuml;hlt, m&ouml;chten wir von Ihnen h&ouml;ren. Bewerben Sie sich noch heute und entdecken Sie, warum &uuml;ber 440.000+ Game-Changer auf der ganzen Welt Concentrix als ihren \\\"Arbeitgeber der Wahl\\\" bezeichnen.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix ist ein Arbeitgeber f&uuml;r Chancengleichheit<\/strong><\/p>\\n<p>Wir sind stolz darauf, weltweit als ein Team, ein Unternehmen vereint zu sein. Wir setzen uns f&uuml;r Chancengleichheit f&uuml;r alle Kandidaten und ein Arbeitsumfeld ohne Diskriminierung und Bel&auml;stigung ein. Alle unsere Rekrutierungspraktiken basieren auf gesch&auml;ftlichen Bed&uuml;rfnissen, Stellenanforderungen und beruflichen Qualifikationen, ohne R&uuml;cksicht auf Rasse, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, ethnische Zugeh&ouml;rigkeit, Familien- oder Elternstatus, nationale Herkunft, Behinderung oder eine andere Klassifizierung, die durch geltende nationale Gesetze gesch&uuml;tzt ist.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Arbeitsberechtigung<\/strong><\/p>\\n<p>In &Uuml;bereinstimmung mit dem portugiesischen Gesetz werden nur Bewerber f&uuml;r diese Position ber&uuml;cksichtigt, die gesetzlich berechtigt sind, in Portugal zu arbeiten.<\/p>\",\"ats_external_id\":\"2388681240\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T15:09:31.549+01:00\",\"created_at\":\"2026-04-24T16:35:30.427+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1821\",\"campaign_id\":\"400\",\"campaign_title\":\" GoogleDSCC \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (German-speaking) - Search Engine\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to inbound customer requests, documenting relevant case information<\/li>\\n<li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li>\\n<li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of German (written and oral) and fluent in English (B2)<\/li>\\n<li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"4200688113\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T15:09:31.283+01:00\",\"created_at\":\"2026-04-24T16:28:33.870+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1822\",\"campaign_id\":\"399\",\"campaign_title\":\" GoogleDSCC \/ Dutch \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - Search Engine\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to inbound customer requests, documenting relevant case information<\/li>\\n<li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li>\\n<li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Dutch (written and oral) and fluent in English (B2)<\/li>\\n<li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1571498780\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T11:02:14.285+01:00\",\"created_at\":\"2026-04-24T16:27:19.615+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1823\",\"campaign_id\":\"398\",\"campaign_title\":\" GoogleDSCC \/ Danish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Danish-speaking) - Search Engine\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to inbound customer requests, documenting relevant case information<\/li>\\n<li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li>\\n<li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Danish (written and oral) and fluent in English (B2)<\/li>\\n<li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"799430155\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T13:02:25.911+01:00\",\"created_at\":\"2026-04-24T16:25:58.827+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1824\",\"campaign_id\":\"397\",\"campaign_title\":\" GoogleDSCC \/ Flemish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Flemish-speaking) - Search Engine\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to inbound customer requests, documenting relevant case information<\/li>\\n<li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li>\\n<li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Flemish (written and oral) and fluent in English (B2)<\/li>\\n<li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3156177125\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T13:02:25.703+01:00\",\"created_at\":\"2026-04-24T16:24:26.872+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1825\",\"campaign_id\":\"396\",\"campaign_title\":\" GoogleDSCC \/ Norwegian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Norwegian-speaking) - Search Engine\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to inbound customer requests, documenting relevant case information<\/li>\\n<li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li>\\n<li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Norwegian (written and oral) and fluent in English (B2)<\/li>\\n<li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"889626134\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T13:02:25.620+01:00\",\"created_at\":\"2026-04-24T16:22:22.362+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1826\",\"campaign_id\":\"395\",\"campaign_title\":\" Fressnapf \/ Dutch \/ WAH \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Dutch-speaking) - Pet Retail \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative&nbsp;in Portugal (Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist clients via inbound calls and e-mail by answering customers&rsquo; inquiries and\/or attending to potential requests.<\/li>\\n<li>Become a specialist in our Client&rsquo;s products and services<\/li>\\n<li>Resolve product or service problems by clarifying the customer's complaints.<\/li>\\n<li>Provide accurate, valid, and complete information by using the right methods\/tools.<\/li>\\n<li>Give real-time, accurate information that empowers the customer to make decisions.<\/li>\\n<li>Listen to the customer's unique situations and acknowledge their needs.<\/li>\\n<li>Go beyond the customer's service expectations so they will remember and share their great experience.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Dutch (written and oral) and fluent in English (B2)<\/li>\\n<li>Previous experience in Customer Service is highly valued<\/li>\\n<li>Excellent communication skills coupled with empathy, team spirit, and customer-oriented<\/li>\\n<li>Knowledge of MS Office package.<\/li>\\n<li>Familiarity with Pet-related stuff is highly valued<\/li>\\n<li>Have a positive and can-do attitude<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)&nbsp;<\/li>\\n<li>Work at home from&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2835710509\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T13:02:16.870+01:00\",\"created_at\":\"2026-04-24T16:17:48.591+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1827\",\"campaign_id\":\"394\",\"campaign_title\":\" Fressnapf \/ Polish \/ WAH \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Polish-speaking) - Pet Retail \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative&nbsp;in Portugal (Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist clients via inbound calls and e-mail by answering customers&rsquo; inquiries and\/or attending to potential requests.<\/li>\\n<li>Become a specialist in our Client&rsquo;s products and services<\/li>\\n<li>Resolve product or service problems by clarifying the customer's complaints.<\/li>\\n<li>Provide accurate, valid, and complete information by using the right methods\/tools.<\/li>\\n<li>Give real-time, accurate information that empowers the customer to make decisions.<\/li>\\n<li>Listen to the customer's unique situations and acknowledge their needs.<\/li>\\n<li>Go beyond the customer's service expectations so they will remember and share their great experience.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Polish (written and oral) and fluent in English (B2)<\/li>\\n<li>Previous experience in Customer Service is highly valued<\/li>\\n<li>Excellent communication skills coupled with empathy, team spirit, and customer-oriented<\/li>\\n<li>Knowledge of MS Office package.<\/li>\\n<li>Familiarity with Pet-related stuff is highly valued<\/li>\\n<li>Have a positive and can-do attitude<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)&nbsp;<\/li>\\n<li>Work at home from&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3708062148\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T11:04:00.766+01:00\",\"created_at\":\"2026-04-24T16:15:23.742+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1633\",\"campaign_id\":\"418\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1725407\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - Fashion Industry LE02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p><\/p><p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands.\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Escalate potential service issues initially with Mentor.\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual or proficient in French plus advanced English<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week temporary contract: Monday to Friday 9:00 to 18:<br \/>- Salary 19 623 euros gross\/year &#43; up to 2.500 euros gross\/year in bonus \u00a0<br \/>- Great location in Barcelona \u00a0<br \/>- Bring-a-friend (referral) bonus opportunities \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<br \/><span>R1725407 <\/span><\/p>\",\"ats_external_id\":\"R1725407\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-16T01:59:06.610+02:00\",\"created_at\":\"2026-04-24T16:06:02.082+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"mariaauxiliadora.ortiz@concentrix.com\"},\"first_name\":\"Ortiz, Maria Auxiliadora\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102538881\",\"wid\":\"da7d7d2449a21010333d8876bb880001\",\"descriptor\":\"Maria Auxiliadora Ortiz (102538881)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370911\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--French-speaking----Fashion-Industry-LE02_R1725407\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--French-speaking----Fashion-Industry-LE02_R1725407\/apply\",\"job_requisition_id\":\"R1725407\"}],\"organizations\":[{\"wid\":\"399e513c0e2b101fcc1a6a5443f60000\",\"descriptor\":\"W0ZO4E P_Sbt_Spain_Levis\",\"reference_id\":\"W0ZO4E\",\"custom_reference_id\":\"W0ZO4E\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"598e7abcf5cd101fca6dbe6796930000\",\"descriptor\":\"20264 - Levis - WHSBTSPAIN79\",\"reference_id\":\"WHSBTSPAIN79\",\"custom_reference_id\":\"WHSBTSPAIN79\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gabriela.dudek@concentrix.com\"},\"first_name\":\"Gabriela Anna Dudek (102541030)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725407\",\"wid\":\"d8668bdbecfb1001e64b6684bf900000\",\"descriptor\":\"Customer Service Representative (French-speaking) - Fashion Industry LE02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1634\",\"campaign_id\":\"417\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1725413\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Fashion Industry LE02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p><\/p><p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands.\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Escalate potential service issues initially with Mentor.\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual or proficient in German plus advanced English<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week temporary contract: Monday to Friday 9:00 to 18:<br \/>- Salary 19 623 euros gross\/year &#43; up to 2.500 euros gross\/year in bonus \u00a0<br \/>- Great location in Barcelona \u00a0<br \/>- Bring-a-friend (referral) bonus opportunities \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><span>R1725413<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1725413\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T15:45:33.286+02:00\",\"created_at\":\"2026-04-24T16:06:01.187+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"mariaauxiliadora.ortiz@concentrix.com\"},\"first_name\":\"Ortiz, Maria Auxiliadora\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102538881\",\"wid\":\"da7d7d2449a21010333d8876bb880001\",\"descriptor\":\"Maria Auxiliadora Ortiz (102538881)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370942\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--German-speaking----Fashion-Industry-LE02_R1725413\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--German-speaking----Fashion-Industry-LE02_R1725413\/apply\",\"job_requisition_id\":\"R1725413\"}],\"organizations\":[{\"wid\":\"399e513c0e2b101fcc1a6a5443f60000\",\"descriptor\":\"W0ZO4E P_Sbt_Spain_Levis\",\"reference_id\":\"W0ZO4E\",\"custom_reference_id\":\"W0ZO4E\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"598e7abcf5cd101fca6dbe6796930000\",\"descriptor\":\"20264 - Levis - WHSBTSPAIN79\",\"reference_id\":\"WHSBTSPAIN79\",\"custom_reference_id\":\"WHSBTSPAIN79\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gabriela.dudek@concentrix.com\"},\"first_name\":\"Gabriela Anna Dudek (102541030)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725413\",\"wid\":\"38e40b54dfec1001e694132bb2930000\",\"descriptor\":\"Customer Service Representative (German-speaking) - Fashion Industry LE02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1828\",\"campaign_id\":\"393\",\"campaign_title\":\"EasyJet Legal \/ German \/ BM \/ Lisbon \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Legal Back-Office Consultant (deutschsprachig) - Fluggesellschaft\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Sind Sie auf der Suche nach dem, was als n&auml;chstes kommt? Wir sind ein globaler Technologie- und Dienstleistungsf&uuml;hrer, der die Marken der Zukunft vorantreibt. Wir helfen bekannten Marken, die Sie t&auml;glich nutzen, ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen in &uuml;ber 70 L&auml;ndern zu verbessern. Und wir sind stolz darauf, Jahr f&uuml;r Jahr mit Auszeichnungen wie \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" und \\\"Best Company Culture\\\" ausgezeichnet zu werden.<\/p>\\n<p>Wenn Sie wachsen und sich inspirieren lassen m&ouml;chten, werden Sie als&nbsp;<strong>Kundenbetreuer\/in&nbsp;in Lissabon, Portugal (Vor-Ort),<\/strong>&nbsp;Teil unseres Teams von Game-Changern, die die Marken der Zukunft in den Bereichen Technologie, Finanzen, Reisen, Mode, Gesundheitswesen und mehr vorantreiben.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karrierewachstum und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p>Wir bieten Ihnen alle Schulungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die Sie f&uuml;r Ihren Erfolg ben&ouml;tigen. Bei Concentrix gibt es ein echtes Karriere- und pers&ouml;nliches Entwicklungspotenzial. Tats&auml;chlich wurden etwa 80 % unserer Manager und F&uuml;hrungskr&auml;fte intern bef&ouml;rdert! Aus diesem Grund bieten wir eine Reihe von KOSTENLOSEN Lern- und F&uuml;hrungskr&auml;fteentwicklungsprogrammen an, die Sie auf den Weg zu der Art von Karriere bringen, die Sie sich schon immer vorgestellt haben.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was Sie in dieser Rolle tun werden<\/strong><\/p>\\n<ul>\\n<li>&Uuml;berpr&uuml;fen, ob die Verkehrsunternehmen alle Fahrg&auml;ste nach ihren Rechten behandeln.<\/li>\\n<li>Verstehen der besonderen Situation des Kunden und Bearbeitung und Weiterverfolgung seiner Rechtsanspr&uuml;che.<\/li>\\n<li>Verwaltung von Rechtsanspr&uuml;chen mit verschiedenen Akteuren, einschlie&szlig;lich Anw&auml;lten, Justizbeamten und nationalen Durchsetzungsstellen, um die Anspruchsgrundlagen des Kunden richtig zu bewerten.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Qualifikationen<\/strong><\/p>\\n<p>Concentrix ist eine gute Wahl, wenn Sie:<\/p>\\n<ul>\\n<li>Sie verf&uuml;gen &uuml;ber gute Deutschkenntnisse (C2) und flie&szlig;ende Englischkenntnisse (B2)<\/li>\\n<li>Hervorragende Kommunikationsf&auml;higkeiten<\/li>\\n<li>Fr&uuml;here Erfahrungen im Kundenservice oder als Tourismus-\/Reisevertreter sind von Vorteil<\/li>\\n<li>Sie sind proaktiv, selbstmotiviert und ein guter Teamplayer<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie das Gef&uuml;hl haben, dass Sie nicht alle K&auml;stchen ankreuzen, empfehlen wir Ihnen dennoch, sich zu bewerben. Wir werden unser Bestes tun, um Ihnen die passende Stelle anzubieten, sei es diese oder eine andere.&nbsp;<\/p>\\n<p><strong>Was ist f&uuml;r Sie drin<\/strong><\/p>\\n<p>In dieser Rolle bieten wir Ihnen Vorteile, die Ihnen helfen, Ihren einzigartigen Lebensstil zu unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes Gehalt und Leistungspr&auml;mie<\/li>\\n<li>Bring-a-Friend-Bonusm&ouml;glichkeiten (Empfehlungsbonus)<\/li>\\n<li>Zentrale Lage in Lissabon, Portugal<\/li>\\n<li>Voll bezahlte Schulung &uuml;ber das Unternehmen und das Projekt, an dem Sie arbeiten werden<\/li>\\n<li>Karriereentwicklungsprogramme, Fachkurse und Sprachkurse<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Erleben Sie die beste Version von Ihrem selbst!<\/strong><\/p>\\n<p>Wenn sich all dies wie der perfekte n&auml;chste Schritt auf Ihrer Karrierereise anf&uuml;hlt, m&ouml;chten wir von Ihnen h&ouml;ren. Bewerben Sie sich noch heute und entdecken Sie, warum&nbsp;<\/p>\",\"ats_external_id\":\"1249033242\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:18:31.557+01:00\",\"created_at\":\"2026-04-24T15:47:04.417+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1829\",\"campaign_id\":\"392\",\"campaign_title\":\"EasyJet Legal \/ Dutch \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Legal Back-Office Advisor (Dutch-speaking) - Airline Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Legal Back-Office Advisor in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Legal Back-Office Advisor, you will:<\/p>\\n<ul>\\n<li>Verify if transport operators are treating all passengers by their rights.<\/li>\\n<li>Understand the customer's unique situation and proceed with treatment and follow-up of their legal claims.<\/li>\\n<li>Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer&rsquo;s claiming foundations.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Dutch (C1) and a good level of English (B2)<\/li>\\n<li>Have excellent communication skills&nbsp;<\/li>\\n<li>Have previous experience in Customer Service or as a tourism\/travel representative is a plus<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and or client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1047771123\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T13:02:15.977+01:00\",\"created_at\":\"2026-04-24T15:43:00.276+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1830\",\"campaign_id\":\"391\",\"campaign_title\":\"EasyJet Legal \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Legal Back-Office Advisor (German-speaking) - Airline Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Legal Back-Office Advisor in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Legal Back-Office Advisor, you will:<\/p>\\n<ul>\\n<li>Verify if transport operators are treating all passengers by their rights.<\/li>\\n<li>Understand the customer's unique situation and proceed with treatment and follow-up of their legal claims.<\/li>\\n<li>Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer&rsquo;s claiming foundations.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of German (C1) and a good level of English (B2)<\/li>\\n<li>Have excellent communication skills&nbsp;<\/li>\\n<li>Have previous experience in Customer Service or as a tourism\/travel representative is a plus<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and or client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2725293000\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:18:31.495+01:00\",\"created_at\":\"2026-04-24T15:40:13.870+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1831\",\"campaign_id\":\"390\",\"campaign_title\":\"Chubb \/ German \/ BM \/ Lisbon \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (deutschsprachig) - Versicherungsunternehmen\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Sind Sie auf der Suche nach dem, was als n&auml;chstes kommt? Wir sind ein globaler Technologie- und Dienstleistungsf&uuml;hrer, der die Marken der Zukunft vorantreibt. Wir helfen bekannten Marken, die Sie t&auml;glich nutzen, ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen in &uuml;ber 70 L&auml;ndern zu verbessern. Und wir sind stolz darauf, Jahr f&uuml;r Jahr mit Auszeichnungen wie \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" und \\\"Best Company Culture\\\" ausgezeichnet zu werden.<\/p>\\n<p>Wenn Sie wachsen und sich inspirieren lassen m&ouml;chten, werden Sie als&nbsp;<strong>Kundenbetreuer\/in in Lissabon, Portugal (Vor-Ort),<\/strong>&nbsp;Teil unseres Teams von Game-Changern, die die Marken der Zukunft in den Bereichen Technologie, Finanzen, Reisen, Mode, Gesundheitswesen und mehr vorantreiben.<\/p>\\n<p><strong>Karrierewachstum und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p>Wir bieten Ihnen alle Schulungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die Sie f&uuml;r Ihren Erfolg ben&ouml;tigen. Bei Concentrix gibt es ein echtes Karriere- und pers&ouml;nliches Entwicklungspotenzial. Tats&auml;chlich wurden etwa 80 % unserer Manager und F&uuml;hrungskr&auml;fte intern bef&ouml;rdert! Aus diesem Grund bieten wir eine Reihe von KOSTENLOSEN Lern- und F&uuml;hrungskr&auml;fteentwicklungsprogrammen an, die Sie auf den Weg zu der Art von Karriere bringen, die Sie sich schon immer vorgestellt haben.<\/p>\\n<p><strong>Was Sie in dieser Rolle tun werden<\/strong><\/p>\\n<ul>\\n<li>Entgegennahme von Anrufen oder Chats von Kunden, die verschiedene Arten von Informationen &uuml;ber ihre Versicherungspolice erhalten m&ouml;chten<\/li>\\n<li>Je nach Fall wird die Anfrage &uuml;ber eine Transaktion in unserem System zur Verwaltung von Kundenpolicen bearbeitet und\/oder durch das Schreiben und Versenden von Antwortschreiben\/E-Mails, Informationen, Vertragsunterlagen usw. an den Versicherten.<\/li>\\n<li>Indexierung und elektronische Archivierung in unserem Dokumentenmanagement-Tool.<\/li>\\n<li>&Auml;nderung der Police, Aktualisierung der Zahlungsdaten<\/li>\\n<li>Antr&auml;ge Stornieren<\/li>\\n<li>Beantragung eines Schadensfalls<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Ihre Qualifikationen<\/strong><\/p>\\n<p>Concentrix ist eine gute Wahl, wenn Sie:<\/p>\\n<ul>\\n<li>Gute Deutschkenntnisse (schriftlich und m&uuml;ndlich) und flie&szlig;ende Englischkenntnisse (B2)<\/li>\\n<li>Erfahrung im Umgang mit Kunden ist von Vorteil<\/li>\\n<li>Sie verf&uuml;gen &uuml;ber ausgezeichnete m&uuml;ndliche und schriftliche Ausdrucksf&auml;higkeit sowie ein formelles und diplomatisches Auftreten<\/li>\\n<li>Sie sind proaktiv, selbstmotiviert und ein guter Teamplayer<\/li>\\n<li>Wenn Sie nicht in der EU ans&auml;ssig sind, m&uuml;ssen Sie eine g&uuml;ltige Arbeitserlaubnis haben.<\/li>\\n<\/ul>\\n<p>Wenn Sie das Gef&uuml;hl haben, dass Sie nicht alle K&auml;stchen ankreuzen, empfehlen wir Ihnen dennoch, sich zu bewerben. Wir werden unser Bestes geben, um Ihnen die passende Stelle anzubieten, sei es diese oder eine andere.&nbsp;<\/p>\\n<p><strong>Was ist f&uuml;r Sie drin<\/strong><\/p>\\n<p>In dieser Rolle bieten wir Ihnen Vorteile, die Ihnen helfen, Ihren einzigartigen Lebensstil zu unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>Vollzeit mit unbefristeten Vertr&auml;gen (verhandelbar je nach Ihrer Erfahrung und den Bed&uuml;rfnissen unserer Kunden)<\/li>\\n<li>Wettbewerbsf&auml;higes Gehalt und Leistungspr&auml;mie<\/li>\\n<li>Bring-a-Friend-Bonusm&ouml;glichkeiten (Empfehlungsbonus)<\/li>\\n<li>Relocation-Packet<\/li>\\n<li>Zentrale Lage in Lissabon, Portugal<\/li>\\n<li>Voll bezahlte Schulung &uuml;ber das Unternehmen und das Projekt, an dem Sie arbeiten werden<\/li>\\n<li>Karriereentwicklungsprogramme, Fachkurse und Sprachkurse<\/li>\\n<\/ul>\\n<p><strong>Erlebe die beste Version von dir!<\/strong><\/p>\\n<p>Wenn sich all dies wie der perfekte n&auml;chste Schritt auf Ihrer Karrierereise anf&uuml;hlt, m&ouml;chten wir von Ihnen h&ouml;ren. Bewerben Sie sich noch heute und entdecken Sie, warum &uuml;ber 440.000+ Game-Changer auf der ganzen Welt Concentrix als ihren \\\"Arbeitgeber der Wahl\\\" bezeichnen.<\/p>\\n<p><strong>Concentrix ist ein Arbeitgeber f&uuml;r Chancengleichheit<\/strong><\/p>\\n<p><em>Wir sind stolz darauf, weltweit als ein Team, ein Unternehmen vereint zu sein. Wir setzen uns f&uuml;r Chancengleichheit f&uuml;r alle Kandidaten und ein Arbeitsumfeld ohne Diskriminierung und Bel&auml;stigung ein. Alle unsere Rekrutierungspraktiken basieren auf gesch&auml;ftlichen Bed&uuml;rfnissen, Stellenanforderungen und beruflichen Qualifikationen, ohne R&uuml;cksicht auf Rasse, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, ethnische Zugeh&ouml;rigkeit, Familien- oder Elternstatus, nationale Herkunft, Behinderung oder eine andere Klassifizierung, die durch geltende nationale Gesetze gesch&uuml;tzt ist.<\/em><\/p>\\n<p><strong>Arbeitsberechtigung<\/strong><\/p>\\n<p>In &Uuml;bereinstimmung mit dem portugiesischen Gesetz werden nur Bewerber f&uuml;r diese Position ber&uuml;cksichtigt, die gesetzlich berechtigt sind, in Portugal zu arbeiten.<\/p>\",\"ats_external_id\":\"3597770785\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T17:02:16.988+01:00\",\"created_at\":\"2026-04-24T15:34:34.544+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1832\",\"campaign_id\":\"389\",\"campaign_title\":\"Chubb \/ Dutch \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - Insurance Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li>\\n<li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li>\\n<li>Do indexation &amp; electronic archiving in our document management tool.<\/li>\\n<li>Manage policy change requests, updating payment details<\/li>\\n<li>Make claims and cancel requests<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Dutch (C2) and fluent in English (B2)<\/li>\\n<li>Have previous customer experience is a plus<\/li>\\n<li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"4038573191\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T11:02:14.192+01:00\",\"created_at\":\"2026-04-24T15:31:41.127+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1833\",\"campaign_id\":\"388\",\"campaign_title\":\"Chubb \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (German-speaking) - Insurance Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li>\\n<li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li>\\n<li>Do indexation &amp; electronic archiving in our document management tool.<\/li>\\n<li>Manage policy change requests, updating payment details<\/li>\\n<li>Make claims and cancel requests<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of German (C2) and fluent in English (B2)<\/li>\\n<li>Have previous customer experience is a plus<\/li>\\n<li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2193277328\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T17:02:16.924+01:00\",\"created_at\":\"2026-04-24T15:30:34.153+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1834\",\"campaign_id\":\"387\",\"campaign_title\":\"Chubb \/ Romanian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Romanian-speaking) - Insurance Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li>\\n<li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li>\\n<li>Do indexation &amp; electronic archiving in our document management tool.<\/li>\\n<li>Manage policy change requests, updating payment details<\/li>\\n<li>Make claims and cancel requests<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Romanian (C2) and fluent in English (B2)<\/li>\\n<li>Have previous customer experience is a plus<\/li>\\n<li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"285468542\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T13:02:25.402+01:00\",\"created_at\":\"2026-04-24T15:26:11.811+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1835\",\"campaign_id\":\"386\",\"campaign_title\":\"Chubb \/ Polish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Polish-speaking) - Insurance Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li>\\n<li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li>\\n<li>Do indexation &amp; electronic archiving in our document management tool.<\/li>\\n<li>Manage policy change requests, updating payment details<\/li>\\n<li>Make claims and cancel requests<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Polish (C2) and fluent in English (B2)<\/li>\\n<li>Have previous customer experience is a plus<\/li>\\n<li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2551843213\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T11:03:59.602+01:00\",\"created_at\":\"2026-04-24T15:24:24.749+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1836\",\"campaign_id\":\"385\",\"campaign_title\":\"ByteDance GEC MOD \/ German \/ BM \/ Lisbon \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Deutschsprachig) \u2013 Globaler E-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Suchen Sie nach Ihrem n&auml;chsten Schritt? Wir sind ein globaler Technologie- und Dienstleistungsanbieter, der die Marken von morgen vorantreibt. Wir helfen bekannten Marken &ndash; denjenigen, die Sie t&auml;glich nutzen &ndash; ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen in &uuml;ber 70 L&auml;ndern zu verbessern. Darauf sind wir stolz und wurden daf&uuml;r Jahr f&uuml;r Jahr mit Auszeichnungen wie &bdquo;World&rsquo;s Best Workplaces&ldquo;, &bdquo;Best Companies for Career Growth&ldquo; und &bdquo;Best Company Culture&ldquo; geehrt.<\/p>\\n<p>Wenn Sie sich weiterentwickeln und inspirieren lassen m&ouml;chten, k&ouml;nnen Sie als <strong>Content Moderator in Lissabon, Portugal (vor Ort)<\/strong> Ihre F&auml;higkeiten einsetzen, indem Sie verschiedene Bereiche der sozialen Medien unseres Kunden unterst&uuml;tzen. Sie tragen aktiv dazu bei, die Richtlinien des Kunden sicherzustellen, Verbesserungen voranzutreiben und die Servicequalit&auml;t f&uuml;r alle Nutzer zu erh&ouml;hen.<\/p>\\n<p><strong>Karrierewachstum und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p>Wir bieten Ihnen umfassende Schulungen, modernste Technologien und kontinuierliche Unterst&uuml;tzung, damit Sie erfolgreich sind. Bei Concentrix haben Sie echte Chancen auf berufliches und pers&ouml;nliches Wachstum. Etwa 80 % unserer F&uuml;hrungskr&auml;fte wurden intern bef&ouml;rdert! Deshalb bieten wir eine Reihe <strong>kostenloser Lern- und Leadership-Programme<\/strong>, die Ihnen den Weg zu der Karriere ebnen, die Sie sich vorstellen.<\/p>\\n<p><strong>Ihre Aufgaben in dieser Rolle<\/strong><\/p>\\n<p>Als Content Moderator werden Sie:<\/p>\\n<ul>\\n<li>Inhalte innerhalb vereinbarter Reaktionszeiten und Qualit&auml;tsstandards pr&uuml;fen<\/li>\\n<li>Gemeldete Probleme fristgerecht und qualit&auml;tsgerecht bearbeiten<\/li>\\n<li>Probleme gem&auml;&szlig; MSA und SOW an den Kunden eskalieren<\/li>\\n<li>Nutzerverhalten &uuml;berwachen und Richtlinien konsequent durchsetzen<\/li>\\n<li>Richtlinien einheitlich auf verschiedene Inhaltsszenarien anwenden<\/li>\\n<li>Sensible Themen eigenst&auml;ndig und unter Einhaltung der Plattformstandards bearbeiten<\/li>\\n<li>Vertraulichkeit und Professionalit&auml;t in allen Interaktionen wahren<\/li>\\n<\/ul>\\n<p><strong>Ihre Qualifikationen<\/strong><\/p>\\n<p>Concentrix passt gut zu Ihnen, wenn Sie:<\/p>\\n<ul>\\n<li>Sehr gute Deutschkenntnisse (C1) in Wort und Schrift besitzen<\/li>\\n<li>Gute Englischkenntnisse (B2) in Wort und Schrift haben<\/li>\\n<li>Mindestens einen Hochschulabschluss oder eine vergleichbare Qualifikation vorweisen k&ouml;nnen<\/li>\\n<li>Ein gutes Verst&auml;ndnis f&uuml;r E-Commerce haben<\/li>\\n<li>Erfahrung in der Moderationsbranche mitbringen<\/li>\\n<li>F&uuml;r rotierende 24\/7-Schichten verf&uuml;gbar sind<\/li>\\n<li>Starke Moderationsf&auml;higkeiten sowie rationales Entscheidungsverm&ouml;gen mit lokalem Marktverst&auml;ndnis besitzen<\/li>\\n<li>Mit Social-Media-Plattformen vertraut sind und Grundkenntnisse im digitalen Marketing haben<\/li>\\n<\/ul>\\n<p>Auch wenn Sie nicht alle Anforderungen erf&uuml;llen, ermutigen wir Sie ausdr&uuml;cklich zur Bewerbung. Wir bem&uuml;hen uns, Sie mit der passenden Position zusammenzubringen &ndash; sei es diese oder eine andere.<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p>In dieser Rolle profitieren Sie von Vorteilen, die Ihren individuellen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes Gehalt (Grundgehalt plus Boni)<\/li>\\n<li>Zentrale Lage in Lissabon, Portugal<\/li>\\n<li>Empfehlungsbonus (&bdquo;Bring-a-friend&ldquo;)<\/li>\\n<li>Vollst&auml;ndig bezahlte Schulung zum Unternehmen und Projekt<\/li>\\n<li>Programme zur beruflichen Weiterentwicklung<\/li>\\n<\/ul>\\n<p><strong>Erleben Sie die beste Version Ihrer selbst!<\/strong><\/p>\\n<p>Wenn sich dies nach dem perfekten n&auml;chsten Schritt in Ihrer Karriere anh&ouml;rt, freuen wir uns auf Ihre Bewerbung. Entdecken Sie, warum &uuml;ber 440.000 &bdquo;Game-Changer&ldquo; weltweit Concentrix als ihren bevorzugten Arbeitgeber w&auml;hlen.<\/p>\\n<p><strong>Concentrix ist ein Arbeitgeber der Chancengleichheit<\/strong><\/p>\\n<p>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns zu Chancengleichheit f&uuml;r alle Bewerbenden und zu einem Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung. Unsere Einstellungsentscheidungen basieren ausschlie&szlig;lich auf gesch&auml;ftlichen Anforderungen, Stellenanforderungen und beruflichen Qualifikationen &ndash; unabh&auml;ngig von Rasse, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, ethnischer Herkunft, Familienstand, nationaler Herkunft, Behinderung oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong><\/p>\\n<p>Gem&auml;&szlig; portugiesischem Recht werden nur Bewerbende ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis f&uuml;r Portugal verf&uuml;gen.<\/p>\",\"ats_external_id\":\"68752822\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T17:02:16.880+01:00\",\"created_at\":\"2026-04-24T15:18:34.897+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1837\",\"campaign_id\":\"384\",\"campaign_title\":\"ByteDance GEC - RCS \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with call center (voice and non-voice) and service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1880628831\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T16:37:59.378+01:00\",\"created_at\":\"2026-04-24T15:13:43.204+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1838\",\"campaign_id\":\"383\",\"campaign_title\":\"Accor Hotel \/ German \/ BM \/ Lisbon \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenservice-Mitarbeiter (Deutsch\/Englisch) \u2013 Hospitality Group\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Sind Sie bereit f&uuml;r den n&auml;chsten Schritt? Wir sind ein weltweit f&uuml;hrendes Unternehmen im Bereich Technologie und Dienstleistungen, das die Marken der Zukunft unterst&uuml;tzt. Wir helfen bekannten Marken, die Sie jeden Tag nutzen, ihre Gesch&auml;fte mit Technologie und integrierten L&ouml;sungen zu verbessern, in &uuml;ber 70 L&auml;ndern weltweit. Jahr f&uuml;r Jahr werden wir mit Auszeichnungen wie <em>&bdquo;World&rsquo;s Best Workplaces&ldquo;<\/em>, <em>&bdquo;Best Companies for Career Growth&ldquo;<\/em> und <em>&bdquo;Best Company Culture&ldquo;<\/em> geehrt.<\/p>\\n<p>Wenn Sie wachsen und sich inspirieren lassen m&ouml;chtest, werden Sie als<strong> Customer Service Representative in Lissabon, Portugal (vor Ort<\/strong>), daf&uuml;r sorgen, dass Leistungsziele in allen Betriebsabl&auml;ufen erreicht werden. Zudem stellen Sie sicher, dass die Erwartungen unserer Kunden in Bezug auf operative Exzellenz mit hohen Standards in Qualit&auml;t, Effizienz und Optimierung der Customer Journey erf&uuml;llt werden,<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karrierewachstum und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p>Wir bieten Ihnen umfassende Schulungen, modernste Technologien und kontinuierliche Unterst&uuml;tzung, damit Sie erfolgreich sind. Bei Concentrix gibt es echte Chancen zur pers&ouml;nlichen und beruflichen Weiterentwicklung. Rund 80&nbsp;% unserer Manager und F&uuml;hrungskr&auml;fte wurden intern bef&ouml;rdert! Deshalb bieten wir eine Vielzahl KOSTENLOSER Lern- und Leadership-Programme, die Sie auf deinem Weg zu der Karriere unterst&uuml;tzen, wie Sie sich es immer vorgestellt haben.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Aufgaben in dieser Rolle<\/strong><\/p>\\n<p>Als Kundenservice-Mitarbeiter werden Sie:<\/p>\\n<ul>\\n<li>Lieferantenrechnungen im internen System verwalten<\/li>\\n<li>Lieferanten bei Fragen zu Rechnungen unterst&uuml;tzen<\/li>\\n<li>Lieferanten per eingehenden und ausgehenden Telefonaten sowie per E-Mail betreuen<\/li>\\n<li>Den Bedarf an Eskalationen bewerten<\/li>\\n<li>Lieferanten bei Bedarf mit dem Kunden in Kontakt bringen<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Qualifikationen<\/strong><\/p>\\n<p>Concentrix passt perfekt zu Ihnen, wenn Sie<\/p>\\n<ul>\\n<li>&Uuml;ber sehr gute Deutschkenntnisse und flie&szlig;ende Englischkenntnisse verf&uuml;gen (B2 &ndash; schriftlich und m&uuml;ndlich) &nbsp;<\/li>\\n<li>Starke analytische F&auml;higkeiten sowie Probleml&ouml;sungskompetenz besitzen<\/li>\\n<li>Sicher im Umgang mit Excel sind und &uuml;ber gute Kommunikationsf&auml;higkeiten verf&uuml;gen<\/li>\\n<li>Selbstst&auml;ndig arbeiten und F&auml;lle ganzheitlich betreuen k&ouml;nnen<\/li>\\n<li>Verantwortungsbewusst, flexibel, dynamisch und belastbar sind<\/li>\\n<\/ul>\\n<p>Auch wenn Sie nicht alle Anforderungen erf&uuml;llen, freuen wir uns &uuml;ber Ihre Bewerbung. Wir bem&uuml;hen uns, Sie mit der passenden Position zusammenzubringen &ndash; ob in dieser Rolle oder in einer anderen.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p>In dieser Position profitieren Sie von Vorteilen, die Ihren individuellen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes Gehalt und leistungsabh&auml;ngiger Bonus<\/li>\\n<li>Zentrale Lage in Lissabon, Portugal<\/li>\\n<li>&bdquo;Bring-a-friend&ldquo;-Pr&auml;mienprogramm (Mitarbeiterempfehlungen)<\/li>\\n<li>Vollst&auml;ndig bezahlte Schulung zur Firma und zum Projekt<\/li>\\n<li>Programme zur beruflichen Weiterentwicklung<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Erleben Sie die beste Version Ihrer selbst!<\/strong><\/p>\\n<p>Wenn sich das nach dem perfekten n&auml;chsten Schritt in Ihrer Karriere anh&ouml;rt, m&ouml;chten wir Sie kennenlernen. Bewerben Sie sich noch heute und finden Sie heraus, warum &uuml;ber 440.000 Game-Changer weltweit Concentrix als ihren &bdquo;Employer of Choice&ldquo; bezeichnen.<\/p>\\n<p><strong>Concentrix ist ein Arbeitgeber der Chancengleichheit<\/strong><\/p>\\n<p>Wir sind stolz darauf, weltweit als ein Team und ein Unternehmen vereint zu sein. Wir verpflichten uns zu gleichen Besch&auml;ftigungschancen f&uuml;r alle Bewerber sowie zu einem Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung. Unsere Recruiting-Praktiken basieren ausschlie&szlig;lich auf gesch&auml;ftlichen Anforderungen, Stellenprofilen und beruflichen Qualifikationen &ndash; unabh&auml;ngig von Herkunft, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, ethnischer Zugeh&ouml;rigkeit, famili&auml;rem Status, Nationalit&auml;t, Behinderung oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong><\/p>\\n<p>Gem&auml;&szlig; portugiesischem Recht werden nur Bewerber ber&uuml;cksichtigt, die rechtlich berechtigt sind, in Portugal zu arbeiten.<\/p>\",\"ats_external_id\":\"3882756993\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:18:30.937+01:00\",\"created_at\":\"2026-04-24T15:07:38.739+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1839\",\"campaign_id\":\"382\",\"campaign_title\":\"ByteDance GEC MOD \/ Hungarian \/ BM \/ Lisbon \/ ad in hungarian\",\"campaign_type\":\"job_application\",\"job_title\":\"Tartalom moder\u00e1tor (magyar anyanyelv\u0171) \u2013 Glob\u00e1lis e-kereskedelem\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Tapasztalja meg a karrierj\u00e9t megv\u00e1ltoztat\u00f3 lehet\u0151s\u00e9gek erej\u00e9t\",\"long_description\":\"<p>A k&ouml;vetkez\u0151 l&eacute;p&eacute;sre k&eacute;sz&uuml;l? Mi egy glob&aacute;lis technol&oacute;giai &eacute;s szolg&aacute;ltat&aacute;si vezet\u0151 v&aacute;llalat vagyunk, amely a j&ouml;v\u0151 m&aacute;rk&aacute;it t&aacute;mogatja. Seg&iacute;t&uuml;nk a j&oacute;l ismert m&aacute;rk&aacute;knak &ndash; azoknak, amelyeket &Ouml;n is mindennap haszn&aacute;l &ndash; technol&oacute;giai &eacute;s integr&aacute;lt megold&aacute;sokkal fejleszteni &uuml;zleti tev&eacute;kenys&eacute;g&uuml;ket t&ouml;bb mint 70 orsz&aacute;gban. B&uuml;szk&eacute;k vagyunk arra, hogy olyan d&iacute;jakkal t&uuml;ntettek ki minket, mint a &bdquo;Vil&aacute;g legjobb munkahelyei&rdquo;, &bdquo;A legjobb v&aacute;llalatok a karrier&eacute;p&iacute;t&eacute;shez&rdquo; &eacute;s &bdquo;A legjobb v&aacute;llalati kult&uacute;ra&rdquo; d&iacute;jakat.<\/p>\\n<p>Ha fejl\u0151dni szeretne &eacute;s inspir&aacute;ci&oacute;ra v&aacute;gyik, akkor<strong> a portug&aacute;liai Lisszabonban (helysz&iacute;ni) tartalom-moder&aacute;tork&eacute;nt<\/strong> kamatoztathatja k&eacute;pess&eacute;geit, t&aacute;mogatva &uuml;gyfeleink k&uuml;l&ouml;nb&ouml;z\u0151 k&ouml;z&ouml;ss&eacute;gi m&eacute;dia ter&uuml;leteit. Akt&iacute;v szerepet v&aacute;llalhat a k&ouml;z&ouml;ss&eacute;gi ir&aacute;nyelvek &eacute;rv&eacute;nyes&iacute;t&eacute;s&eacute;ben, a biztons&aacute;gos onine k&ouml;rnyezet n&eacute;pszer\u0171s&iacute;t&eacute;s&eacute;ben, valamint k&ouml;zvetlen visszajelz&eacute;seivel seg&iacute;theti a felhaszn&aacute;l&oacute;i szolg&aacute;ltat&aacute;sok fejleszt&eacute;s&eacute;t.<\/p>\\n<p><strong>Karrier&eacute;p&iacute;t&eacute;s &eacute;s szem&eacute;lyes fejl\u0151d&eacute;s<\/strong><\/p>\\n<p>Minden sz&uuml;ks&eacute;ges k&eacute;pz&eacute;st, a legmodernebb technol&oacute;gi&aacute;kat &eacute;s folyamatos t&aacute;mogat&aacute;st biztos&iacute;tunk a sikerhez. A Concentrixn&eacute;l val&oacute;di karrier &eacute;s szem&eacute;lyes fejl\u0151d&eacute;si lehet\u0151s&eacute;gek v&aacute;rnak r&aacute;d. Menedzsereink &eacute;s vezet\u0151ink k&ouml;r&uuml;lbel&uuml;l 80%-a bels\u0151 el\u0151l&eacute;ptet&eacute;ssel ker&uuml;lt poz&iacute;ci&oacute;j&aacute;ba! Ez&eacute;rt k&iacute;n&aacute;lunk sz&aacute;mos INGYENES tanul&aacute;si &eacute;s vezet\u0151i fejleszt&eacute;si programot, amelyek c&eacute;lja, hogy elind&iacute;tsanak az &aacute;ltalad mindig is elk&eacute;pzelt karrier fel&eacute; vezet\u0151 &uacute;ton.<\/p>\\n<p><strong>Feladatod ebben a poz&iacute;ci&oacute;ban<\/strong><\/p>\\n<p>Tartalom-moder&aacute;tork&eacute;nt az al&aacute;bbi feladatokat fogja ell&aacute;tni:<\/p>\\n<ul>\\n<li>A tartalmak &aacute;ttekint&eacute;se a meg&aacute;llapodott k&eacute;sleltet&eacute;si szolg&aacute;ltat&aacute;si szintek &eacute;s min\u0151s&eacute;gi szabv&aacute;nyok szerint.<\/li>\\n<li>A bejelentett probl&eacute;m&aacute;k &aacute;ttekint&eacute;se a meg&aacute;llapodott &aacute;tfut&aacute;si id\u0151k &eacute;s min\u0151s&eacute;gi szabv&aacute;nyok szerint.<\/li>\\n<li>A probl&eacute;m&aacute;k tov&aacute;bb&iacute;t&aacute;sa &uuml;gyfel&uuml;nknek az MSA &eacute;s a tud&aacute;sb&aacute;zisra vonatkoz&oacute; SOW szerint.<\/li>\\n<li>A felhaszn&aacute;l&oacute;i viselked&eacute;s figyelemmel k&iacute;s&eacute;r&eacute;se &eacute;s a szab&aacute;lyok hat&eacute;kony &eacute;rv&eacute;nyes&iacute;t&eacute;se.<\/li>\\n<li>Az ir&aacute;nyelvek k&ouml;vetkezetes alkalmaz&aacute;sa k&uuml;l&ouml;nb&ouml;z\u0151 tartalmi helyzetekben.<\/li>\\n<li>Az &eacute;rz&eacute;keny k&eacute;rd&eacute;sek &ouml;n&aacute;ll&oacute; kezel&eacute;se a platform szabv&aacute;nyainak betart&aacute;sa mellett.<\/li>\\n<li>A titoktart&aacute;s &eacute;s a professzionalizmus fenntart&aacute;sa minden interakci&oacute; sor&aacute;n.<\/li>\\n<li>A k&ouml;vetelm&eacute;nyek<\/li>\\n<\/ul>\\n<p><strong>A Concentrix kiv&aacute;l&oacute; v&aacute;laszt&aacute;s, ha:<\/strong><\/p>\\n<ul>\\n<li>Foly&eacute;konyan besz&eacute;l &eacute;s &iacute;r magyarul (C1)<\/li>\\n<li>Foly&eacute;konyan besz&eacute;l &eacute;s &iacute;r angolul (B2)<\/li>\\n<li>Legal&aacute;bb f\u0151iskolai diplom&aacute;val vagy azzal egyen&eacute;rt&eacute;k\u0171 v&eacute;gzetts&eacute;ggel rendelkezik<\/li>\\n<li>J&oacute;l ismeri az e-kereskedelmet<\/li>\\n<li>Van tapasztalata a moder&aacute;ci&oacute;s szolg&aacute;ltat&oacute;iparban<\/li>\\n<li>24\/7 rot&aacute;ci&oacute;s m\u0171szakban tud dolgozni<\/li>\\n<li>Er\u0151s moder&aacute;ci&oacute;s k&eacute;szs&eacute;gekkel &eacute;s racion&aacute;lis d&ouml;nt&eacute;shozatali k&eacute;pess&eacute;ggel rendelkezik, valamint ismeri a helyi piacot<\/li>\\n<li>Foly&eacute;konyan haszn&aacute;lja a k&ouml;z&ouml;ss&eacute;gi m&eacute;dia term&eacute;keit, &eacute;s alapvet\u0151 ismeretekkel rendelkezik a digit&aacute;lis rekl&aacute;moz&aacute;s ter&eacute;n<\/li>\\n<\/ul>\\n<p>Ha &uacute;gy &eacute;rzi, hogy nem felel meg minden k&ouml;vetelm&eacute;nynek, akkor is b&aacute;tran jelentkezzen. Mindent megtesz&uuml;nk, hogy megtal&aacute;ljuk az &Ouml;nnek legink&aacute;bb megfelel\u0151 &aacute;ll&aacute;st, legyen az ez vagy egy m&aacute;sik poz&iacute;ci&oacute;.<\/p>\\n<p><strong>Mit nyerhetsz ezzel?<\/strong><\/p>\\n<p>Olyan juttat&aacute;si csomagot k&iacute;n&aacute;lunk, amely marad&eacute;ktalan&uacute;l illeszkedik az &Ouml;n egyedi &eacute;letst&iacute;lus&aacute;hoz:<\/p>\\n<ul>\\n<li>Versenyk&eacute;pes fizet&eacute;s (alapfizet&eacute;s &eacute;s tov&aacute;bbi b&oacute;nuszok)<\/li>\\n<li>K&ouml;zponti elhelyezked&eacute;s Lisszabonban, Portug&aacute;li&aacute;ban<\/li>\\n<li>Kiemelt b&oacute;nuszlehet\u0151s&eacute;gek &uacute;j koll&eacute;g&aacute;k aj&aacute;nl&aacute;sa eset&eacute;n.<\/li>\\n<li>Teljes k&ouml;r\u0171en fizetett k&eacute;pz&eacute;s, amely sor&aacute;n r&eacute;szletesen bemutatjuk v&aacute;llalatunkat &eacute;s a leend\u0151 projektet.<\/li>\\n<li>Karrierfejleszt&eacute;si programok<\/li>\\n<li>L&eacute;pjen szintet a karrierj&eacute;ben: legyen a tartalom &eacute;s a biztons&aacute;g szak&eacute;rt\u0151je!<\/li>\\n<\/ul>\\n<p>Ha mindez a karriered k&ouml;vetkez\u0151 t&ouml;k&eacute;letes l&eacute;p&eacute;s&eacute;nek t\u0171nik, akkor szeretn&eacute;nk hallani r&oacute;lad. Jelentkezz m&eacute;g ma, &eacute;s fedezd fel, mi&eacute;rt nevezi t&ouml;bb mint 440 000 j&aacute;t&eacute;kos vil&aacute;gszerte a Concentrixet &bdquo;kedvenc munkaad&oacute;j&aacute;nak&rdquo;.<\/p>\\n<p><strong>A Concentrix egyenl\u0151 es&eacute;lyeket biztos&iacute;t&oacute; munkaad&oacute;<\/strong><\/p>\\n<p>B&uuml;szk&eacute;n &aacute;llunk &ouml;ssze egy csapatk&eacute;nt, egy v&aacute;llalatk&eacute;nt, glob&aacute;lisan. Elk&ouml;telezettek vagyunk az egyenl\u0151 foglalkoztat&aacute;si lehet\u0151s&eacute;gek ir&aacute;nt minden jel&ouml;lt sz&aacute;m&aacute;ra, valamint a diszkrimin&aacute;ci&oacute; &eacute;s zaklat&aacute;s mentes munkak&ouml;rnyezet ir&aacute;nt. Minden toborz&aacute;si gyakorlatunk az &uuml;zleti ig&eacute;nyek, a munkak&ouml;vetelm&eacute;nyek &eacute;s a szakmai k&eacute;pes&iacute;t&eacute;sek alapj&aacute;n t&ouml;rt&eacute;nik, tekintet n&eacute;lk&uuml;l a fajra, &eacute;letkorra, nemi identit&aacute;sra, szexu&aacute;lis ir&aacute;nyults&aacute;gra, vall&aacute;sra, etnikai hovatartoz&aacute;sra, csal&aacute;di vagy sz&uuml;l\u0151i &aacute;llapotra, nemzetis&eacute;gre, fogyat&eacute;koss&aacute;gra vagy b&aacute;rmely m&aacute;s, az alkalmazand&oacute; nemzeti t&ouml;rv&eacute;nyek &aacute;ltal v&eacute;dett besorol&aacute;sra.<\/p>\\n<p><strong>Munkav&aacute;llal&aacute;si jogosults&aacute;g<\/strong><\/p>\\n<p>A portug&aacute;l t&ouml;rv&eacute;nyek szerint csak azok a jelentkez\u0151k ker&uuml;lnek figyelembev&eacute;telre erre a poz&iacute;ci&oacute;ra, akik jogilag jogosultak Portug&aacute;li&aacute;ban dolgozni.<\/p>\",\"ats_external_id\":\"2473533544\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T13:02:25.199+01:00\",\"created_at\":\"2026-04-24T14:47:18.500+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"hu\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1840\",\"campaign_id\":\"381\",\"campaign_title\":\"ByteDance GEC MOD \/ Greek \/ BM \/ Lisbon \/ ad in greek\",\"campaign_type\":\"job_application\",\"job_title\":\"\u03a3\u03c5\u03bd\u03c4\u03bf\u03bd\u03b9\u03c3\u03c4\u03ae\u03c2 \u03c0\u03b5\u03c1\u03b9\u03b5\u03c7\u03bf\u03bc\u03ad\u03bd\u03bf\u03c5 (\u03b5\u03bb\u03bb\u03b7\u03bd\u03cc\u03c6\u03c9\u03bd\u03bf\u03c2) \u2013 \u03a0\u03b1\u03b3\u03ba\u03cc\u03c3\u03bc\u03b9\u03bf \u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03cc \u03b5\u03bc\u03c0\u03cc\u03c1\u03b9\u03bf\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"\u0396\u03ae\u03c3\u03b5 \u03c4\u03b7 \u03b4\u03cd\u03bd\u03b1\u03bc\u03b7 \u03bc\u03b9\u03b1\u03c2 \u03ba\u03b1\u03c1\u03b9\u03ad\u03c1\u03b1\u03c2 \u03c0\u03bf\u03c5 \u03b1\u03bb\u03bb\u03ac\u03b6\u03b5\u03b9 \u03c4\u03b1 \u03b4\u03b5\u03b4\u03bf\u03bc\u03ad\u03bd\u03b1\",\"long_description\":\"<p>&Psi;\u03ac&chi;&nu;&epsilon;&iota;&sigmaf; &tau;&omicron; &epsilon;&pi;\u03cc&mu;&epsilon;&nu;&omicron; &beta;\u03ae&mu;&alpha; &sigma;&tau;&eta;&nu; &kappa;&alpha;&rho;&iota;\u03ad&rho;&alpha; &sigma;&omicron;&upsilon;; &Epsilon;\u03af&mu;&alpha;&sigma;&tau;&epsilon; \u03ad&nu;&alpha;&sigmaf; &pi;&alpha;&gamma;&kappa;\u03cc&sigma;&mu;&iota;&omicron;&sigmaf; &eta;&gamma;\u03ad&tau;&eta;&sigmaf; &sigma;&tau;&eta;&nu; &tau;&epsilon;&chi;&nu;&omicron;&lambda;&omicron;&gamma;\u03af&alpha; &kappa;&alpha;&iota; &tau;&iota;&sigmaf; &upsilon;&pi;&eta;&rho;&epsilon;&sigma;\u03af&epsilon;&sigmaf; &pi;&omicron;&upsilon; &sigma;&tau;&eta;&rho;\u03af&zeta;&epsilon;&iota; &tau;&alpha; brands &tau;&omicron;&upsilon; &mu;\u03ad&lambda;&lambda;&omicron;&nu;&tau;&omicron;&sigmaf;. &Beta;&omicron;&eta;&theta;\u03ac&mu;&epsilon; &gamma;&nu;&omega;&sigma;&tau;\u03ad&sigmaf; &epsilon;&tau;&alpha;&iota;&rho;&epsilon;\u03af&epsilon;&sigmaf; &mdash; &alpha;&upsilon;&tau;\u03ad&sigmaf; &pi;&omicron;&upsilon; &chi;&rho;&eta;&sigma;&iota;&mu;&omicron;&pi;&omicron;&iota;&epsilon;\u03af&sigmaf; &kappa;\u03ac&theta;&epsilon; &mu;\u03ad&rho;&alpha; &mdash; &nu;&alpha; &beta;&epsilon;&lambda;&tau;&iota;\u03ce&nu;&omicron;&upsilon;&nu; &tau;&iota;&sigmaf; &delta;&rho;&alpha;&sigma;&tau;&eta;&rho;&iota;\u03cc&tau;&eta;&tau;\u03ad&sigmaf; &tau;&omicron;&upsilon;&sigmaf; &mu;&epsilon; &tau;&epsilon;&chi;&nu;&omicron;&lambda;&omicron;&gamma;\u03af&alpha; &kappa;&alpha;&iota; &omicron;&lambda;&omicron;&kappa;&lambda;&eta;&rho;&omega;&mu;\u03ad&nu;&epsilon;&sigmaf; &lambda;\u03cd&sigma;&epsilon;&iota;&sigmaf;, &sigma;&epsilon; &pi;&epsilon;&rho;&iota;&sigma;&sigma;\u03cc&tau;&epsilon;&rho;&epsilon;&sigmaf; &alpha;&pi;\u03cc 70 &chi;\u03ce&rho;&epsilon;&sigmaf;. &Epsilon;\u03af&mu;&alpha;&sigma;&tau;&epsilon; &epsilon;&pi;\u03af&sigma;&eta;&sigmaf; &pi;&epsilon;&rho;\u03ae&phi;&alpha;&nu;&omicron;&iota; &pi;&omicron;&upsilon; &alpha;&nu;&alpha;&gamma;&nu;&omega;&rho;&iota;&zeta;\u03cc&mu;&alpha;&sigma;&tau;&epsilon; &kappa;\u03ac&theta;&epsilon; &chi;&rho;\u03cc&nu;&omicron; &mu;&epsilon; &beta;&rho;&alpha;&beta;&epsilon;\u03af&alpha; \u03cc&pi;&omega;&sigmaf; &laquo;World's Best Workplaces&raquo;, &laquo;Best Companies for Career Growth&raquo; &kappa;&alpha;&iota; &laquo;Best Company Culture&raquo;.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&Alpha;&nu; &theta;\u03ad&lambda;&epsilon;&iota;&sigmaf; &nu;&alpha; &epsilon;&xi;&epsilon;&lambda;&iota;&chi;&theta;&epsilon;\u03af&sigmaf; &kappa;&alpha;&iota; &nu;&alpha; &epsilon;&mu;&pi;&nu;&epsilon;&upsilon;&sigma;&tau;&epsilon;\u03af&sigmaf;, &omega;&sigmaf; <strong>Content Moderator<\/strong> &sigma;&tau;&eta; <strong>&Lambda;&iota;&sigma;&alpha;&beta;\u03cc&nu;&alpha;, &Pi;&omicron;&rho;&tau;&omicron;&gamma;&alpha;&lambda;\u03af&alpha; (On-Site)<\/strong> &theta;&alpha; &alpha;&xi;&iota;&omicron;&pi;&omicron;&iota;\u03ae&sigma;&epsilon;&iota;&sigmaf; &tau;&iota;&sigmaf; &delta;&epsilon;&xi;&iota;\u03cc&tau;&eta;&tau;\u03ad&sigmaf; &sigma;&omicron;&upsilon; &upsilon;&pi;&omicron;&sigma;&tau;&eta;&rho;\u03af&zeta;&omicron;&nu;&tau;&alpha;&sigmaf; &delta;&iota;\u03ac&phi;&omicron;&rho;&omicron;&upsilon;&sigmaf; &tau;&omicron;&mu;&epsilon;\u03af&sigmaf; &tau;&omega;&nu; social media &tau;&omicron;&upsilon; &pi;&epsilon;&lambda;\u03ac&tau;&eta; &mu;&alpha;&sigmaf;. &Theta;&alpha; &sigma;&upsilon;&mu;&beta;\u03ac&lambda;&epsilon;&iota;&sigmaf; &epsilon;&nu;&epsilon;&rho;&gamma;\u03ac &sigma;&tau;&eta; &delta;&iota;&alpha;&sigma;&phi;\u03ac&lambda;&iota;&sigma;&eta; &tau;&eta;&sigmaf; &tau;\u03ae&rho;&eta;&sigma;&eta;&sigmaf; &tau;&omega;&nu; &omicron;&delta;&eta;&gamma;&iota;\u03ce&nu; &tau;&omicron;&upsilon; &pi;&epsilon;&lambda;\u03ac&tau;&eta;, &pi;&rho;&omicron;&omega;&theta;\u03ce&nu;&tau;&alpha;&sigmaf; &kappa;&alpha;&iota; &sigma;&upsilon;&mu;&mu;&epsilon;&tau;\u03ad&chi;&omicron;&nu;&tau;&alpha;&sigmaf; &epsilon;&nu;&epsilon;&rho;&gamma;\u03ac &sigma;&tau;&iota;&sigmaf; &beta;&epsilon;&lambda;&tau;&iota;\u03ce&sigma;&epsilon;&iota;&sigmaf; &tau;&omega;&nu; &upsilon;&pi;&eta;&rho;&epsilon;&sigma;&iota;\u03ce&nu; &pi;&omicron;&upsilon; &pi;&alpha;&rho;\u03ad&chi;&omicron;&nu;&tau;&alpha;&iota; &sigma;&epsilon; \u03cc&lambda;&omicron;&upsilon;&sigmaf; &tau;&omicron;&upsilon;&sigmaf; &chi;&rho;\u03ae&sigma;&tau;&epsilon;&sigmaf;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Epsilon;&pi;&alpha;&gamma;&gamma;&epsilon;&lambda;&mu;&alpha;&tau;&iota;&kappa;\u03ae &epsilon;&xi;\u03ad&lambda;&iota;&xi;&eta; &kappa;&alpha;&iota; &pi;&rho;&omicron;&sigma;&omega;&pi;&iota;&kappa;\u03ae &alpha;&nu;\u03ac&pi;&tau;&upsilon;&xi;&eta;<\/strong><\/p>\\n<p>&Sigma;&omicron;&upsilon; &pi;&alpha;&rho;\u03ad&chi;&omicron;&upsilon;&mu;&epsilon; \u03cc&lambda;&eta; &tau;&eta;&nu; &epsilon;&kappa;&pi;&alpha;\u03af&delta;&epsilon;&upsilon;&sigma;&eta;, &tau;&iota;&sigmaf; &sigma;\u03cd&gamma;&chi;&rho;&omicron;&nu;&epsilon;&sigmaf; &tau;&epsilon;&chi;&nu;&omicron;&lambda;&omicron;&gamma;\u03af&epsilon;&sigmaf; &kappa;&alpha;&iota; &tau;&eta; &sigma;&upsilon;&nu;&epsilon;&chi;\u03ae &upsilon;&pi;&omicron;&sigma;&tau;\u03ae&rho;&iota;&xi;&eta; &pi;&omicron;&upsilon; &chi;&rho;&epsilon;&iota;\u03ac&zeta;&epsilon;&sigma;&alpha;&iota; &gamma;&iota;&alpha; &nu;&alpha; &pi;&epsilon;&tau;\u03cd&chi;&epsilon;&iota;&sigmaf;. &Sigma;&tau;&eta; Concentrix &upsilon;&pi;\u03ac&rho;&chi;&omicron;&upsilon;&nu; &pi;&rho;&alpha;&gamma;&mu;&alpha;&tau;&iota;&kappa;\u03ad&sigmaf; &delta;&upsilon;&nu;&alpha;&tau;\u03cc&tau;&eta;&tau;&epsilon;&sigmaf; &epsilon;&pi;&alpha;&gamma;&gamma;&epsilon;&lambda;&mu;&alpha;&tau;&iota;&kappa;\u03ae&sigmaf; &kappa;&alpha;&iota; &pi;&rho;&omicron;&sigma;&omega;&pi;&iota;&kappa;\u03ae&sigmaf; &alpha;&nu;\u03ac&pi;&tau;&upsilon;&xi;&eta;&sigmaf;. &Pi;&epsilon;&rho;\u03af&pi;&omicron;&upsilon; &tau;&omicron; <strong>80% &tau;&omega;&nu; managers &kappa;&alpha;&iota; &tau;&omega;&nu; &eta;&gamma;&epsilon;&tau;&iota;&kappa;\u03ce&nu; &sigma;&tau;&epsilon;&lambda;&epsilon;&chi;\u03ce&nu; \u03ad&chi;&omicron;&upsilon;&nu; &pi;&rho;&omicron;&alpha;&chi;&theta;&epsilon;\u03af &alpha;&pi;\u03cc &mu;\u03ad&sigma;&alpha; &sigma;&tau;&eta;&nu; &epsilon;&tau;&alpha;&iota;&rho;&epsilon;\u03af&alpha;<\/strong>. &Gamma;&iota;&rsquo; &alpha;&upsilon;&tau;\u03cc &pi;&rho;&omicron;&sigma;&phi;\u03ad&rho;&omicron;&upsilon;&mu;&epsilon; &mu;&iota;&alpha; &sigma;&epsilon;&iota;&rho;\u03ac &alpha;&pi;\u03cc <strong>&Delta;&Omega;&Rho;&Epsilon;&Alpha;&Nu; &pi;&rho;&omicron;&gamma;&rho;\u03ac&mu;&mu;&alpha;&tau;&alpha; &mu;\u03ac&theta;&eta;&sigma;&eta;&sigmaf; &kappa;&alpha;&iota; &alpha;&nu;\u03ac&pi;&tau;&upsilon;&xi;&eta;&sigmaf; &eta;&gamma;&epsilon;&sigma;\u03af&alpha;&sigmaf;<\/strong>, &sigma;&chi;&epsilon;&delta;&iota;&alpha;&sigma;&mu;\u03ad&nu;&alpha; &nu;&alpha; &sigma;&epsilon; &beta;&omicron;&eta;&theta;\u03ae&sigma;&omicron;&upsilon;&nu; &nu;&alpha; &chi;&tau;\u03af&sigma;&epsilon;&iota;&sigmaf; &tau;&eta;&nu; &kappa;&alpha;&rho;&iota;\u03ad&rho;&alpha; &pi;&omicron;&upsilon; &pi;\u03ac&nu;&tau;&alpha; &omicron;&nu;&epsilon;&iota;&rho;&epsilon;&upsilon;\u03cc&sigma;&omicron;&upsilon;&nu;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Tau;&iota; &theta;&alpha; &kappa;\u03ac&nu;&epsilon;&iota;&sigmaf; &sigma;&epsilon; &alpha;&upsilon;&tau;\u03cc&nu; &tau;&omicron;&nu; &rho;\u03cc&lambda;&omicron;<\/strong><\/p>\\n<p>&Omega;&sigmaf; <strong>Content Moderator<\/strong>, &theta;&alpha;:<\/p>\\n<ul>\\n<li>&Epsilon;&lambda;\u03ad&gamma;&chi;&epsilon;&iota;&sigmaf; &pi;&epsilon;&rho;&iota;&epsilon;&chi;\u03cc&mu;&epsilon;&nu;&omicron; &mu;\u03ad&sigma;&alpha; &sigma;&tau;&alpha; &sigma;&upsilon;&mu;&phi;&omega;&nu;&eta;&mu;\u03ad&nu;&alpha; &chi;&rho;&omicron;&nu;&iota;&kappa;\u03ac \u03cc&rho;&iota;&alpha; (Service Levels) &kappa;&alpha;&iota; &mu;&epsilon; &sigma;&upsilon;&gamma;&kappa;&epsilon;&kappa;&rho;&iota;&mu;\u03ad&nu;&alpha; &pi;&rho;\u03cc&tau;&upsilon;&pi;&alpha; &pi;&omicron;&iota;\u03cc&tau;&eta;&tau;&alpha;&sigmaf;<\/li>\\n<li>&Epsilon;&xi;&epsilon;&tau;\u03ac&zeta;&epsilon;&iota;&sigmaf; &alpha;&nu;&alpha;&phi;&omicron;&rho;\u03ad&sigmaf; &pi;&rho;&omicron;&beta;&lambda;&eta;&mu;\u03ac&tau;&omega;&nu; &mu;\u03ad&sigma;&alpha; &sigma;&tau;&omicron;&upsilon;&sigmaf; &sigma;&upsilon;&mu;&phi;&omega;&nu;&eta;&mu;\u03ad&nu;&omicron;&upsilon;&sigmaf; &chi;&rho;\u03cc&nu;&omicron;&upsilon;&sigmaf; &kappa;&alpha;&iota; &sigma;\u03cd&mu;&phi;&omega;&nu;&alpha; &mu;&epsilon; &tau;&alpha; &pi;&rho;\u03cc&tau;&upsilon;&pi;&alpha; &pi;&omicron;&iota;\u03cc&tau;&eta;&tau;&alpha;&sigmaf;<\/li>\\n<li>&Kappa;&lambda;&iota;&mu;&alpha;&kappa;\u03ce&nu;&epsilon;&iota;&sigmaf; &zeta;&eta;&tau;\u03ae&mu;&alpha;&tau;&alpha; &pi;&rho;&omicron;&sigmaf; &tau;&omicron;&nu; &pi;&epsilon;&lambda;\u03ac&tau;&eta; &sigma;\u03cd&mu;&phi;&omega;&nu;&alpha; &mu;&epsilon; &tau;&eta; &sigma;&upsilon;&mu;&phi;&omega;&nu;\u03af&alpha; (MSA) &kappa;&alpha;&iota; &tau;&eta; &beta;\u03ac&sigma;&eta; &gamma;&nu;\u03ce&sigma;&eta;&sigmaf;<\/li>\\n<li>&Pi;&alpha;&rho;&alpha;&kappa;&omicron;&lambda;&omicron;&upsilon;&theta;&epsilon;\u03af&sigmaf; &tau;&eta; &sigma;&upsilon;&mu;&pi;&epsilon;&rho;&iota;&phi;&omicron;&rho;\u03ac &tau;&omega;&nu; &chi;&rho;&eta;&sigma;&tau;\u03ce&nu; &kappa;&alpha;&iota; &epsilon;&phi;&alpha;&rho;&mu;\u03cc&zeta;&epsilon;&iota;&sigmaf; &alpha;&pi;&omicron;&tau;&epsilon;&lambda;&epsilon;&sigma;&mu;&alpha;&tau;&iota;&kappa;\u03ac &tau;&iota;&sigmaf; &pi;&omicron;&lambda;&iota;&tau;&iota;&kappa;\u03ad&sigmaf;<\/li>\\n<li>&Epsilon;&phi;&alpha;&rho;&mu;\u03cc&zeta;&epsilon;&iota;&sigmaf; &tau;&iota;&sigmaf; &omicron;&delta;&eta;&gamma;\u03af&epsilon;&sigmaf; &mu;&epsilon; &sigma;&upsilon;&nu;\u03ad&pi;&epsilon;&iota;&alpha; &sigma;&epsilon; &delta;&iota;&alpha;&phi;&omicron;&rho;&epsilon;&tau;&iota;&kappa;\u03ac &sigma;&epsilon;&nu;\u03ac&rho;&iota;&alpha; &pi;&epsilon;&rho;&iota;&epsilon;&chi;&omicron;&mu;\u03ad&nu;&omicron;&upsilon;<\/li>\\n<li>&Delta;&iota;&alpha;&chi;&epsilon;&iota;&rho;\u03af&zeta;&epsilon;&sigma;&alpha;&iota; &epsilon;&upsilon;&alpha;\u03af&sigma;&theta;&eta;&tau;&alpha; &zeta;&eta;&tau;\u03ae&mu;&alpha;&tau;&alpha; &alpha;&nu;&epsilon;&xi;\u03ac&rho;&tau;&eta;&tau;&alpha;, &tau;&eta;&rho;\u03ce&nu;&tau;&alpha;&sigmaf; &tau;&alpha; &pi;&rho;\u03cc&tau;&upsilon;&pi;&alpha; &tau;&eta;&sigmaf; &pi;&lambda;&alpha;&tau;&phi;\u03cc&rho;&mu;&alpha;&sigmaf;<\/li>\\n<li>&Delta;&iota;&alpha;&tau;&eta;&rho;&epsilon;\u03af&sigmaf; &epsilon;&mu;&pi;&iota;&sigma;&tau;&epsilon;&upsilon;&tau;&iota;&kappa;\u03cc&tau;&eta;&tau;&alpha; &kappa;&alpha;&iota; &epsilon;&pi;&alpha;&gamma;&gamma;&epsilon;&lambda;&mu;&alpha;&tau;&iota;&sigma;&mu;\u03cc &sigma;&epsilon; \u03cc&lambda;&epsilon;&sigmaf; &tau;&iota;&sigmaf; &alpha;&lambda;&lambda;&eta;&lambda;&epsilon;&pi;&iota;&delta;&rho;\u03ac&sigma;&epsilon;&iota;&sigmaf;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>&Tau;&alpha; &pi;&rho;&omicron;&sigma;\u03cc&nu;&tau;&alpha; &sigma;&omicron;&upsilon;<\/strong><\/p>\\n<p>&Eta; Concentrix &epsilon;\u03af&nu;&alpha;&iota; &eta; &kappa;&alpha;&tau;\u03ac&lambda;&lambda;&eta;&lambda;&eta; &epsilon;&pi;&iota;&lambda;&omicron;&gamma;\u03ae &alpha;&nu;:<\/p>\\n<ul>\\n<li>\u0388&chi;&epsilon;&iota;&sigmaf; \u03ac&rho;&iota;&sigma;&tau;&eta; &gamma;&nu;\u03ce&sigma;&eta; <strong>&Epsilon;&lambda;&lambda;&eta;&nu;&iota;&kappa;\u03ce&nu; (C1)<\/strong> &pi;&rho;&omicron;&phi;&omicron;&rho;&iota;&kappa;\u03ac &kappa;&alpha;&iota; &gamma;&rho;&alpha;&pi;&tau;\u03ac<\/li>\\n<li>\u0388&chi;&epsilon;&iota;&sigmaf; &kappa;&alpha;&lambda;\u03ae &gamma;&nu;\u03ce&sigma;&eta; <strong>&Alpha;&gamma;&gamma;&lambda;&iota;&kappa;\u03ce&nu; (B2)<\/strong> &pi;&rho;&omicron;&phi;&omicron;&rho;&iota;&kappa;\u03ac &kappa;&alpha;&iota; &gamma;&rho;&alpha;&pi;&tau;\u03ac<\/li>\\n<li>\u0388&chi;&epsilon;&iota;&sigmaf; &tau;&omicron;&upsilon;&lambda;\u03ac&chi;&iota;&sigma;&tau;&omicron;&nu; <strong>&pi;&tau;&upsilon;&chi;\u03af&omicron; &kappa;&omicron;&lambda;&epsilon;&gamma;\u03af&omicron;&upsilon; \u03ae &iota;&sigma;&omicron;&delta;\u03cd&nu;&alpha;&mu;&omicron; &delta;\u03af&pi;&lambda;&omega;&mu;&alpha;<\/strong><\/li>\\n<li>\u0388&chi;&epsilon;&iota;&sigmaf; &kappa;&alpha;&lambda;\u03ae &kappa;&alpha;&tau;&alpha;&nu;\u03cc&eta;&sigma;&eta; &tau;&omicron;&upsilon; <strong>&eta;&lambda;&epsilon;&kappa;&tau;&rho;&omicron;&nu;&iota;&kappa;&omicron;\u03cd &epsilon;&mu;&pi;&omicron;&rho;\u03af&omicron;&upsilon; (e-commerce)<\/strong><\/li>\\n<li>\u0388&chi;&epsilon;&iota;&sigmaf; &epsilon;&mu;&pi;&epsilon;&iota;&rho;\u03af&alpha; &sigma;&tau;&omicron;&nu; &tau;&omicron;&mu;\u03ad&alpha; <strong>content moderation<\/strong><\/li>\\n<li>&Mu;&pi;&omicron;&rho;&epsilon;\u03af&sigmaf; &nu;&alpha; &epsilon;&rho;&gamma;&alpha;&sigma;&tau;&epsilon;\u03af&sigmaf; &sigma;&epsilon; <strong>24\/7 &kappa;&upsilon;&lambda;&iota;\u03cc&mu;&epsilon;&nu;&epsilon;&sigmaf; &beta;\u03ac&rho;&delta;&iota;&epsilon;&sigmaf;<\/strong><\/li>\\n<li>\u0388&chi;&epsilon;&iota;&sigmaf; &iota;&sigma;&chi;&upsilon;&rho;\u03ad&sigmaf; &delta;&epsilon;&xi;&iota;\u03cc&tau;&eta;&tau;&epsilon;&sigmaf; moderation &kappa;&alpha;&iota; &lambda;\u03ae&psi;&eta;&sigmaf; &omicron;&rho;&theta;&omicron;&lambda;&omicron;&gamma;&iota;&kappa;\u03ce&nu; &alpha;&pi;&omicron;&phi;\u03ac&sigma;&epsilon;&omega;&nu; &mu;&epsilon; &gamma;&nu;\u03ce&sigma;&eta; &tau;&eta;&sigmaf; &tau;&omicron;&pi;&iota;&kappa;\u03ae&sigmaf; &alpha;&gamma;&omicron;&rho;\u03ac&sigmaf;<\/li>\\n<li>&Epsilon;\u03af&sigma;&alpha;&iota; &epsilon;&xi;&omicron;&iota;&kappa;&epsilon;&iota;&omega;&mu;\u03ad&nu;&omicron;&sigmaf;\/&eta; &mu;&epsilon; &tau;&eta; &chi;&rho;\u03ae&sigma;&eta; social media &kappa;&alpha;&iota; \u03ad&chi;&epsilon;&iota;&sigmaf; &beta;&alpha;&sigma;&iota;&kappa;\u03ae &kappa;&alpha;&tau;&alpha;&nu;\u03cc&eta;&sigma;&eta; &tau;&eta;&sigmaf; <strong>&psi;&eta;&phi;&iota;&alpha;&kappa;\u03ae&sigmaf; &delta;&iota;&alpha;&phi;\u03ae&mu;&iota;&sigma;&eta;&sigmaf;<\/strong><\/li>\\n<\/ul>\\n<p>&Alpha;&nu; &nu;&iota;\u03ce&theta;&epsilon;&iota;&sigmaf; \u03cc&tau;&iota; &delta;&epsilon;&nu; &kappa;&alpha;&lambda;\u03cd&pi;&tau;&epsilon;&iota;&sigmaf; \u03cc&lambda;&alpha; &tau;&alpha; &kappa;&rho;&iota;&tau;\u03ae&rho;&iota;&alpha;, &sigma;&epsilon; &epsilon;&nu;&theta;&alpha;&rho;&rho;\u03cd&nu;&omicron;&upsilon;&mu;&epsilon; &pi;&alpha;&rho;&rsquo; \u03cc&lambda;&alpha; &alpha;&upsilon;&tau;\u03ac &nu;&alpha; &kappa;\u03ac&nu;&epsilon;&iota;&sigmaf; &alpha;\u03af&tau;&eta;&sigma;&eta;. &Theta;&alpha; &pi;&rho;&omicron;&sigma;&pi;&alpha;&theta;\u03ae&sigma;&omicron;&upsilon;&mu;&epsilon; &nu;&alpha; &sigma;&epsilon; &tau;&alpha;&iota;&rho;&iota;\u03ac&xi;&omicron;&upsilon;&mu;&epsilon; &mu;&epsilon; &tau;&omicron;&nu; &kappa;&alpha;&tau;\u03ac&lambda;&lambda;&eta;&lambda;&omicron; &rho;\u03cc&lambda;&omicron;, &epsilon;\u03af&tau;&epsilon; &alpha;&upsilon;&tau;\u03cc&nu; &epsilon;\u03af&tau;&epsilon; &kappa;\u03ac&pi;&omicron;&iota;&omicron;&nu; \u03ac&lambda;&lambda;&omicron;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Tau;&iota; &sigma;&omicron;&upsilon; &pi;&rho;&omicron;&sigma;&phi;\u03ad&rho;&omicron;&upsilon;&mu;&epsilon;<\/strong><\/p>\\n<p>&Sigma;&epsilon; &alpha;&upsilon;&tau;\u03cc&nu; &tau;&omicron;&nu; &rho;\u03cc&lambda;&omicron; &pi;&rho;&omicron;&sigma;&phi;\u03ad&rho;&omicron;&upsilon;&mu;&epsilon; &pi;&alpha;&rho;&omicron;&chi;\u03ad&sigmaf; &pi;&omicron;&upsilon; &upsilon;&pi;&omicron;&sigma;&tau;&eta;&rho;\u03af&zeta;&omicron;&upsilon;&nu; &tau;&omicron;&nu; &tau;&rho;\u03cc&pi;&omicron; &zeta;&omega;\u03ae&sigmaf; &sigma;&omicron;&upsilon;:<\/p>\\n<ul>\\n<li>&Alpha;&nu;&tau;&alpha;&gamma;&omega;&nu;&iota;&sigma;&tau;&iota;&kappa;\u03cc &pi;&alpha;&kappa;\u03ad&tau;&omicron; &alpha;&pi;&omicron;&delta;&omicron;&chi;\u03ce&nu; (&mu;&iota;&sigma;&theta;\u03cc &kappa;&alpha;&iota; &epsilon;&pi;&iota;&pi;&lambda;\u03ad&omicron;&nu; bonus)<\/li>\\n<li>&Kappa;&epsilon;&nu;&tau;&rho;&iota;&kappa;\u03ae &tau;&omicron;&pi;&omicron;&theta;&epsilon;&sigma;\u03af&alpha; &tau;&omicron;&upsilon; &gamma;&rho;&alpha;&phi;&epsilon;\u03af&omicron;&upsilon; &sigma;&tau;&eta; &Lambda;&iota;&sigma;&alpha;&beta;\u03cc&nu;&alpha; &tau;&eta;&sigmaf; &Pi;&omicron;&rho;&tau;&omicron;&gamma;&alpha;&lambda;\u03af&alpha;&sigmaf;<\/li>\\n<li>Bonus &sigma;\u03cd&sigma;&tau;&alpha;&sigma;&eta;&sigmaf; &phi;\u03af&lambda;&omega;&nu; (referral program)<\/li>\\n<li>&Pi;&lambda;\u03ae&rho;&omega;&sigmaf; &pi;&lambda;&eta;&rho;&omega;&mu;\u03ad&nu;&eta; &epsilon;&kappa;&pi;&alpha;\u03af&delta;&epsilon;&upsilon;&sigma;&eta; &gamma;&iota;&alpha; &tau;&eta;&nu; &epsilon;&tau;&alpha;&iota;&rho;&epsilon;\u03af&alpha; &kappa;&alpha;&iota; &tau;&omicron; project &pi;&omicron;&upsilon; &theta;&alpha; &epsilon;&rho;&gamma;&alpha;&sigma;&tau;&epsilon;\u03af&sigmaf;<\/li>\\n<li>&Pi;&rho;&omicron;&gamma;&rho;\u03ac&mu;&mu;&alpha;&tau;&alpha; &epsilon;&pi;&alpha;&gamma;&gamma;&epsilon;&lambda;&mu;&alpha;&tau;&iota;&kappa;\u03ae&sigmaf; &epsilon;&xi;\u03ad&lambda;&iota;&xi;&eta;&sigmaf;<\/li>\\n<\/ul>\\n<p><strong>&Alpha;&nu;&alpha;&kappa;&alpha;&lambda;\u03cd&psi;&tau;&epsilon; &tau;&omicron;&nu; &kappa;&alpha;&lambda;\u03cd&tau;&epsilon;&rho;&omicron; &epsilon;&alpha;&upsilon;&tau;\u03cc &sigma;&alpha;&sigmaf;!<\/strong><\/p>\\n<p>&Alpha;&nu; \u03cc&lambda;&alpha; &alpha;&upsilon;&tau;\u03ac &sigma;&alpha;&sigmaf; &phi;&alpha;\u03af&nu;&omicron;&nu;&tau;&alpha;&iota; &omega;&sigmaf; &tau;&omicron; &iota;&delta;&alpha;&nu;&iota;&kappa;\u03cc &epsilon;&pi;\u03cc&mu;&epsilon;&nu;&omicron; &beta;\u03ae&mu;&alpha; &sigma;&tau;&eta;&nu; &epsilon;&pi;&alpha;&gamma;&gamma;&epsilon;&lambda;&mu;&alpha;&tau;&iota;&kappa;\u03ae &sigma;&alpha;&sigmaf; &pi;&omicron;&rho;&epsilon;\u03af&alpha;, &theta;\u03ad&lambda;&omicron;&upsilon;&mu;&epsilon; &nu;&alpha; &epsilon;&pi;&iota;&kappa;&omicron;&iota;&nu;&omega;&nu;\u03ae&sigma;&epsilon;&tau;&epsilon; &mu;&alpha;&zeta;\u03af &mu;&alpha;&sigmaf;. &Upsilon;&pi;&omicron;&beta;\u03ac&lambda;&epsilon;&tau;&epsilon; &tau;&eta;&nu; &alpha;\u03af&tau;&eta;&sigma;\u03ae &sigma;&alpha;&sigmaf; &sigma;\u03ae&mu;&epsilon;&rho;&alpha; &kappa;&alpha;&iota; &alpha;&nu;&alpha;&kappa;&alpha;&lambda;\u03cd&psi;&tau;&epsilon; &gamma;&iota;&alpha;&tau;\u03af &pi;\u03ac&nu;&omega; &alpha;&pi;\u03cc 440.000 &pi;&rho;&omega;&tau;&omicron;&pi;\u03cc&rho;&omicron;&iota; &sigma;&epsilon; \u03cc&lambda;&omicron; &tau;&omicron;&nu; &kappa;\u03cc&sigma;&mu;&omicron; &theta;&epsilon;&omega;&rho;&omicron;\u03cd&nu; &tau;&eta;&nu; Concentrix &tau;&omicron;&nu; &laquo;&epsilon;&rho;&gamma;&omicron;&delta;\u03cc&tau;&eta; &tau;&eta;&sigmaf; &epsilon;&pi;&iota;&lambda;&omicron;&gamma;\u03ae&sigmaf; &tau;&omicron;&upsilon;&sigmaf;&raquo;.<\/p>\\n<p><strong>&Eta; Concentrix &epsilon;\u03af&nu;&alpha;&iota; &epsilon;&rho;&gamma;&omicron;&delta;\u03cc&tau;&eta;&sigmaf; &pi;&omicron;&upsilon; &pi;&rho;&omicron;\u03ac&gamma;&epsilon;&iota; &tau;&iota;&sigmaf; \u03af&sigma;&epsilon;&sigmaf; &epsilon;&upsilon;&kappa;&alpha;&iota;&rho;\u03af&epsilon;&sigmaf;<\/strong><\/p>\\n<p>&Epsilon;\u03af&mu;&alpha;&sigma;&tau;&epsilon; &pi;&epsilon;&rho;\u03ae&phi;&alpha;&nu;&alpha; &epsilon;&nu;&omega;&mu;\u03ad&nu;&omicron;&iota; &omega;&sigmaf; &mu;\u03af&alpha; &omicron;&mu;\u03ac&delta;&alpha;, &mu;\u03af&alpha; &epsilon;&tau;&alpha;&iota;&rho;&epsilon;\u03af&alpha;, &sigma;&epsilon; &pi;&alpha;&gamma;&kappa;\u03cc&sigma;&mu;&iota;&omicron; &epsilon;&pi;\u03af&pi;&epsilon;&delta;&omicron;. &Delta;&epsilon;&sigma;&mu;&epsilon;&upsilon;\u03cc&mu;&alpha;&sigma;&tau;&epsilon; &nu;&alpha; &pi;&alpha;&rho;\u03ad&chi;&omicron;&upsilon;&mu;&epsilon; \u03af&sigma;&epsilon;&sigmaf; &epsilon;&upsilon;&kappa;&alpha;&iota;&rho;\u03af&epsilon;&sigmaf; &alpha;&pi;&alpha;&sigma;&chi;\u03cc&lambda;&eta;&sigma;&eta;&sigmaf; &sigma;&epsilon; \u03cc&lambda;&omicron;&upsilon;&sigmaf; &tau;&omicron;&upsilon;&sigmaf; &upsilon;&pi;&omicron;&psi;&eta;&phi;\u03af&omicron;&upsilon;&sigmaf; &kappa;&alpha;&iota; \u03ad&nu;&alpha; &epsilon;&rho;&gamma;&alpha;&sigma;&iota;&alpha;&kappa;\u03cc &pi;&epsilon;&rho;&iota;&beta;\u03ac&lambda;&lambda;&omicron;&nu; &chi;&omega;&rho;\u03af&sigmaf; &delta;&iota;&alpha;&kappa;&rho;\u03af&sigma;&epsilon;&iota;&sigmaf; &kappa;&alpha;&iota; &pi;&alpha;&rho;&epsilon;&nu;\u03cc&chi;&lambda;&eta;&sigma;&eta;. \u038c&lambda;&epsilon;&sigmaf; &omicron;&iota; &pi;&rho;&alpha;&kappa;&tau;&iota;&kappa;\u03ad&sigmaf; &pi;&rho;\u03cc&sigma;&lambda;&eta;&psi;&eta;&sigmaf; &pi;&omicron;&upsilon; &alpha;&kappa;&omicron;&lambda;&omicron;&upsilon;&theta;&omicron;\u03cd&mu;&epsilon; &beta;&alpha;&sigma;\u03af&zeta;&omicron;&nu;&tau;&alpha;&iota; &sigma;&tau;&iota;&sigmaf; &epsilon;&pi;&iota;&chi;&epsilon;&iota;&rho;&eta;&mu;&alpha;&tau;&iota;&kappa;\u03ad&sigmaf; &alpha;&nu;\u03ac&gamma;&kappa;&epsilon;&sigmaf;, &tau;&iota;&sigmaf; &alpha;&pi;&alpha;&iota;&tau;\u03ae&sigma;&epsilon;&iota;&sigmaf; &tau;&eta;&sigmaf; &theta;\u03ad&sigma;&eta;&sigmaf; &epsilon;&rho;&gamma;&alpha;&sigma;\u03af&alpha;&sigmaf; &kappa;&alpha;&iota; &tau;&alpha; &epsilon;&pi;&alpha;&gamma;&gamma;&epsilon;&lambda;&mu;&alpha;&tau;&iota;&kappa;\u03ac &pi;&rho;&omicron;&sigma;\u03cc&nu;&tau;&alpha;, &chi;&omega;&rho;\u03af&sigmaf; &nu;&alpha; &lambda;&alpha;&mu;&beta;\u03ac&nu;&omicron;&upsilon;&mu;&epsilon; &upsilon;&pi;\u03cc&psi;&eta; &tau;&eta; &phi;&upsilon;&lambda;\u03ae, &tau;&eta;&nu; &eta;&lambda;&iota;&kappa;\u03af&alpha;, &tau;&eta;&nu; &tau;&alpha;&upsilon;&tau;\u03cc&tau;&eta;&tau;&alpha; &phi;\u03cd&lambda;&omicron;&upsilon;, &tau;&omicron;&nu; &sigma;&epsilon;&xi;&omicron;&upsilon;&alpha;&lambda;&iota;&kappa;\u03cc &pi;&rho;&omicron;&sigma;&alpha;&nu;&alpha;&tau;&omicron;&lambda;&iota;&sigma;&mu;\u03cc, &tau;&eta; &theta;&rho;&eta;&sigma;&kappa;&epsilon;\u03af&alpha;, &tau;&eta;&nu; &epsilon;&theta;&nu;&iota;&kappa;\u03cc&tau;&eta;&tau;&alpha;, &tau;&eta;&nu; &omicron;&iota;&kappa;&omicron;&gamma;&epsilon;&nu;&epsilon;&iota;&alpha;&kappa;\u03ae \u03ae &gamma;&omicron;&nu;&iota;&kappa;\u03ae &kappa;&alpha;&tau;\u03ac&sigma;&tau;&alpha;&sigma;&eta;, &tau;&eta;&nu; &epsilon;&theta;&nu;&iota;&kappa;\u03ae &kappa;&alpha;&tau;&alpha;&gamma;&omega;&gamma;\u03ae, &tau;&eta;&nu; &alpha;&nu;&alpha;&pi;&eta;&rho;\u03af&alpha; \u03ae &omicron;&pi;&omicron;&iota;&alpha;&delta;\u03ae&pi;&omicron;&tau;&epsilon; \u03ac&lambda;&lambda;&eta; &kappa;&alpha;&tau;&eta;&gamma;&omicron;&rho;\u03af&alpha; &pi;&rho;&omicron;&sigma;&tau;&alpha;&tau;&epsilon;\u03cd&epsilon;&tau;&alpha;&iota; &alpha;&pi;\u03cc &tau;&eta;&nu; &iota;&sigma;&chi;\u03cd&omicron;&upsilon;&sigma;&alpha; &epsilon;&theta;&nu;&iota;&kappa;\u03ae &nu;&omicron;&mu;&omicron;&theta;&epsilon;&sigma;\u03af&alpha;.<\/p>\\n<p><strong>&Delta;&iota;&kappa;&alpha;\u03af&omega;&mu;&alpha; &epsilon;&rho;&gamma;&alpha;&sigma;\u03af&alpha;&sigmaf;<\/strong><\/p>\\n<p>&Sigma;\u03cd&mu;&phi;&omega;&nu;&alpha; &mu;&epsilon; &tau;&eta;&nu; &pi;&omicron;&rho;&tau;&omicron;&gamma;&alpha;&lambda;&iota;&kappa;\u03ae &nu;&omicron;&mu;&omicron;&theta;&epsilon;&sigma;\u03af&alpha;, &gamma;&iota;&alpha; &tau;&eta; &theta;\u03ad&sigma;&eta; &alpha;&upsilon;&tau;\u03ae &theta;&alpha; &lambda;&eta;&phi;&theta;&omicron;\u03cd&nu; &upsilon;&pi;\u03cc&psi;&eta; &mu;\u03cc&nu;&omicron; &omicron;&iota; &upsilon;&pi;&omicron;&psi;\u03ae&phi;&iota;&omicron;&iota; &pi;&omicron;&upsilon; &delta;&iota;&alpha;&theta;\u03ad&tau;&omicron;&upsilon;&nu; &nu;\u03cc&mu;&iota;&mu;&eta; \u03ac&delta;&epsilon;&iota;&alpha; &epsilon;&rho;&gamma;&alpha;&sigma;\u03af&alpha;&sigmaf; &sigma;&tau;&eta;&nu; &Pi;&omicron;&rho;&tau;&omicron;&gamma;&alpha;&lambda;\u03af&alpha;.<\/p>\",\"ats_external_id\":\"258751571\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T11:03:59.593+01:00\",\"created_at\":\"2026-04-24T14:43:25.092+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1841\",\"campaign_id\":\"380\",\"campaign_title\":\"ByteDance GEC - MOD \/ Hungarian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Hungarian-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review contents within agreed latency Service Levels and standards of quality<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Monitor user behaviour and enforce policies effectively<\/li>\\n<li>Apply guidelines consistently to diverse content scenarios<\/li>\\n<li>Handle sensitive issues independently while upholding platform standards<\/li>\\n<li>Maintain confidentiality and professionalism in all interactions<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Hungarian (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with moderation service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have strong moderation skills and rational decision making with local market expertise<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2070755258\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T13:02:25.184+01:00\",\"created_at\":\"2026-04-24T14:25:59.372+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1842\",\"campaign_id\":\"379\",\"campaign_title\":\"ByteDance GEC - MOD \/ Flemish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Flemish-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review contents within agreed latency Service Levels and standards of quality<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Monitor user behaviour and enforce policies effectively<\/li>\\n<li>Apply guidelines consistently to diverse content scenarios<\/li>\\n<li>Handle sensitive issues independently while upholding platform standards<\/li>\\n<li>Maintain confidentiality and professionalism in all interactions<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Flemish (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with moderation service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have strong moderation skills and rational decision making with local market expertise<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"398434465\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T13:02:25.109+01:00\",\"created_at\":\"2026-04-24T14:24:37.059+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1843\",\"campaign_id\":\"378\",\"campaign_title\":\"ByteDance GEC - MOD \/ Czech \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Czech-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review contents within agreed latency Service Levels and standards of quality<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Monitor user behaviour and enforce policies effectively<\/li>\\n<li>Apply guidelines consistently to diverse content scenarios<\/li>\\n<li>Handle sensitive issues independently while upholding platform standards<\/li>\\n<li>Maintain confidentiality and professionalism in all interactions<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Czech (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with moderation service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have strong moderation skills and rational decision making with local market expertise<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1706220982\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T13:02:25.119+01:00\",\"created_at\":\"2026-04-24T14:22:07.080+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1844\",\"campaign_id\":\"377\",\"campaign_title\":\"ByteDance GEC - MOD \/ Greek \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Greek-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review contents within agreed latency Service Levels and standards of quality<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Monitor user behaviour and enforce policies effectively<\/li>\\n<li>Apply guidelines consistently to diverse content scenarios<\/li>\\n<li>Handle sensitive issues independently while upholding platform standards<\/li>\\n<li>Maintain confidentiality and professionalism in all interactions<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Greek (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with moderation service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have strong moderation skills and rational decision making with local market expertise<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"4127980376\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T11:03:59.456+01:00\",\"created_at\":\"2026-04-24T14:18:40.077+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1845\",\"campaign_id\":\"376\",\"campaign_title\":\"ByteDance GEC - MOD \/ Dutch \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Dutch-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review contents within agreed latency Service Levels and standards of quality<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Monitor user behaviour and enforce policies effectively<\/li>\\n<li>Apply guidelines consistently to diverse content scenarios<\/li>\\n<li>Handle sensitive issues independently while upholding platform standards<\/li>\\n<li>Maintain confidentiality and professionalism in all interactions<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Dutch (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with moderation service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have strong moderation skills and rational decision making with local market expertise<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2131891627\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T11:02:14.061+01:00\",\"created_at\":\"2026-04-24T14:17:38.180+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1846\",\"campaign_id\":\"375\",\"campaign_title\":\"ByteDance GEC - MOD \/ Polish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Polish-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review contents within agreed latency Service Levels and standards of quality<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Monitor user behaviour and enforce policies effectively<\/li>\\n<li>Apply guidelines consistently to diverse content scenarios<\/li>\\n<li>Handle sensitive issues independently while upholding platform standards<\/li>\\n<li>Maintain confidentiality and professionalism in all interactions<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Polish (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with moderation service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have strong moderation skills and rational decision making with local market expertise<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3809544592\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T11:03:59.443+01:00\",\"created_at\":\"2026-04-24T14:15:06.166+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1847\",\"campaign_id\":\"374\",\"campaign_title\":\"ByteDance GEC - MOD \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (German-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review contents within agreed latency Service Levels and standards of quality<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Monitor user behaviour and enforce policies effectively<\/li>\\n<li>Apply guidelines consistently to diverse content scenarios<\/li>\\n<li>Handle sensitive issues independently while upholding platform standards<\/li>\\n<li>Maintain confidentiality and professionalism in all interactions<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with moderation service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have strong moderation skills and rational decision making with local market expertise<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2534408825\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T17:02:14.077+01:00\",\"created_at\":\"2026-04-24T14:13:08.707+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1635\",\"campaign_id\":\"416\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1725343\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English-speaking) - On-site LE02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Costumer Service Representative (English-speaking) - On-site LE02\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Want<\/span><span><span>\u00a0<\/span>to be part of an innovative and growing team?<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Service Representative in Barcelona (on-site)<\/span><\/b><span><span>, you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in the<span>\u00a0<\/span><\/span><span>Fashion<span>\u00a0<\/span><\/span><span>industry.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Career growth and personal development\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>What you will do in this role\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><span><span>As a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Service Representative<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Log call details onto call management systems and provide response and resolution within SLA<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Maintain<\/span><span><span>\u00a0<\/span>service and product knowledge and<span>\u00a0<\/span><\/span><span>expertise<\/span><span><span>\u00a0<\/span>associated with applications specific to individual customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Escalate potential service issues initially with Mentor.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Your qualifications\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Concentrix is a great match if you:\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are bilingual or proficient in <\/span><span>English<\/span><\/span><br \/><span><span>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have g<\/span><span>ood disposition to work in a customer service environment<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have c<\/span><span>ustomer care skills \u2013 ability to listen to and understand the customers\u2019 need<\/span><span>s<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can<\/span><span><span>\u00a0<\/span>take ownership of, and progress calls to resolution or to escalate call to resolution<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full-time (39h\/week) temporary contract<\/span><span>: <\/span>Monday - Friday between 09:00 - 19:00<\/span><br \/><span><span>- Salary <\/span>19.623,94<span> euros gross\/year &#43; up to <\/span>1.200<span> euros gross\/year in bonus<span>\u00a0<\/span>\u00a0<\/span><\/span><br \/><span><span>- Great location in Barcelona<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Bring-a-friend (referral) bonus opportunities<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training on the company and the project you&#39;ll be working on<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs, specialized courses<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you!\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At Concentrix, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><span>R1725343 <\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1725343\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T16:05:37.316+02:00\",\"created_at\":\"2026-04-24T14:04:22.864+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"sofia.bentodematosferreira@concentrix.com\"},\"first_name\":\"Bento De Matos Ferreira, Sofia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103556357\",\"wid\":\"7254ac25f7991023f567aaa5c6ec0000\",\"descriptor\":\"Nichola Macey (103556357)\"},{\"id\":\"102540447\",\"wid\":\"da7d7d2449a21010382b12ae06150001\",\"descriptor\":\"Sofia Bento De Matos Ferreira (102540447)\"},{\"id\":\"102538881\",\"wid\":\"da7d7d2449a21010333d8876bb880001\",\"descriptor\":\"Maria Auxiliadora Ortiz (102538881)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372740\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Costumer-Service-Representative--English-speaking----On-site-LE02_R1725343-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Costumer-Service-Representative--English-speaking----On-site-LE02_R1725343-1\/apply\",\"job_requisition_id\":\"R1725343\"}],\"organizations\":[{\"wid\":\"399e513c0e2b101fcc1a6a5443f60000\",\"descriptor\":\"W0ZO4E P_Sbt_Spain_Levis\",\"reference_id\":\"W0ZO4E\",\"custom_reference_id\":\"W0ZO4E\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"598e7abcf5cd101fca6dbe6796930000\",\"descriptor\":\"20264 - Levis - WHSBTSPAIN79\",\"reference_id\":\"WHSBTSPAIN79\",\"custom_reference_id\":\"WHSBTSPAIN79\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gabriela.dudek@concentrix.com\"},\"first_name\":\"Gabriela Anna Dudek (102541030)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725343\",\"wid\":\"fca5e7d285f61001dff3aa6cdc080000\",\"descriptor\":\"Customer Service Representative (English-speaking) - On-site LE02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1848\",\"campaign_id\":\"373\",\"campaign_title\":\"Accor Hotel \/ Polish \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Polish-speaking) - Hospitality Group\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Manage supplier invoices in the internal system<\/li>\\n<li>Enlighten suppliers concerning invoice doubts.<\/li>\\n<li>Answer suppliers through outgoing and incoming calls and emails<\/li>\\n<li>Evaluate the need for escalation<\/li>\\n<li>Put suppliers in contact with the client in case of necessity<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Polish (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have strong analytical and problem-solving skills.<\/li>\\n<li>Have proficiency in Excel and good communication skills<\/li>\\n<li>Are autonomous and able to ensure end-to-end delivery of cases.<\/li>\\n<li>Are responsible, flexible, dynamic, and resilient.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"6698919\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T11:02:14.134+01:00\",\"created_at\":\"2026-04-24T13:01:23.745+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1849\",\"campaign_id\":\"372\",\"campaign_title\":\"Accor Hotel \/ German \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (German-speaking) - Hospitality Group\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Manage supplier invoices in the internal system<\/li>\\n<li>Enlighten suppliers concerning invoice doubts.<\/li>\\n<li>Answer suppliers through outgoing and incoming calls and emails<\/li>\\n<li>Evaluate the need for escalation<\/li>\\n<li>Put suppliers in contact with the client in case of necessity<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have strong analytical and problem-solving skills.<\/li>\\n<li>Have proficiency in Excel and good communication skills<\/li>\\n<li>Are autonomous and able to ensure end-to-end delivery of cases.<\/li>\\n<li>Are responsible, flexible, dynamic, and resilient.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1952922702\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T17:02:14.043+01:00\",\"created_at\":\"2026-04-24T12:59:26.364+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1850\",\"campaign_id\":\"371\",\"campaign_title\":\" GoogleDSCC \/ Italian \/ BM \/ Lisbon \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Addetto al servizio clienti (di lingua italiana) \u2013 Motore di ricerca\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Addetto al servizio clienti a Lisbona, Portogallo (On-Site)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Addetto al servizio clienti, ti occuperai di:<\/p>\\n<ul>\\n<li>Rispondere alle richieste dei clienti in entrata, documentando tutte le informazioni rilevanti nei casi<\/li>\\n<li>Garantire un&rsquo;elevata soddisfazione del cliente supportando gli utenti su pre-vendita, richieste generali e supporto tecnico tramite diversi canali (assegnati)<\/li>\\n<li>Fornire risposte adeguate oppure escalare le richieste ai livelli di supporto superiori, secondo le procedure definite<\/li>\\n<li>Collaborare con altri tecnici per risolvere o chiudere correttamente i ticket di assistenza<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un alto livello di italiano (scritto e parlato) e un buon livello di inglese (B2)<\/li>\\n<li>Possiedi eccellenti capacit&agrave; di comunicazione scritta e orale, con la capacit&agrave; di semplificare concetti tecnici per utenti non tecnici<\/li>\\n<li>Dimostri pazienza nella comunicazione e nella risoluzione dei problemi<\/li>\\n<li>Ti tieni aggiornato\/a sulle ultime tendenze IT e tecnologiche<\/li>\\n<li>Sei proattivo\/a, motivato\/a e lavori bene in team<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Posizione centrale a Lisbona, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"3898876021\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T00:59:02.591+01:00\",\"created_at\":\"2026-04-24T12:52:40.999+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1851\",\"campaign_id\":\"370\",\"campaign_title\":\"Electrolux \/ Italian \/ BM \/ Lisbon \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Addetto al servizio clienti (di lingua italiana) \u2013 Elettrodomestici\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Addetto al servizio clienti a Lisbona, Portogallo (On-Site)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Addetto al servizio clienti, ti occuperai di:<\/p>\\n<ul>\\n<li>Interagire con i clienti fornendo supporto e informazioni sui prodotti e servizi assicurativi Homeowners (Masterpiece Policy) tramite chiamate ed email in entrata<\/li>\\n<li>Analizzare le richieste, prendere decisioni appropriate e gestirle di conseguenza<\/li>\\n<li>Dimostrare capacit&agrave; di analisi e problem solving per risolvere le problematiche dei clienti<\/li>\\n<li>Contribuire al miglioramento continuo della soddisfazione del cliente<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un alto livello di italiano (scritto e parlato) e un buon livello di inglese (B2)<\/li>\\n<li>Hai eccellenti capacit&agrave; di comunicazione scritta e orale, unite a empatia e spirito di squadra<\/li>\\n<li>Ti piace identificare i bisogni dei clienti e proporre soluzioni rapide ed efficaci<\/li>\\n<li>Sei proattivo\/a, orientato\/a ai risultati, motivato\/a e lavori bene in team<\/li>\\n<li>Una precedente esperienza nel servizio clienti &egrave; un plus<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Posizione centrale a Lisbona, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"2623875996\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:12:32.948+01:00\",\"created_at\":\"2026-04-24T12:47:31.765+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1852\",\"campaign_id\":\"369\",\"campaign_title\":\"EasyJet Legal \/ Italian \/ BM \/ Lisbon \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Consulente amministrativo ambito legale (lingua italiana) - Compagnia aerea\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Consulente amministrativo ambito legale a Lisbona, Portogallo (On-Site)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Consulente amministrativo ambito legale, ti occuperai di:<\/p>\\n<ul>\\n<li>Verificare che gli operatori di trasporto rispettino i diritti dei passeggeri<\/li>\\n<li>Comprendere la situazione specifica di ogni cliente e gestire il trattamento e il follow-up delle loro richieste legali<\/li>\\n<li>Gestire le pratiche legali collaborando con diversi interlocutori, tra cui avvocati, consulenti legali e autorit&agrave; nazionali competenti, per valutare correttamente la validit&agrave; dei reclami<strong> <\/strong><\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un livello eccellente di italiano (C2) e un buon livello di inglese (B2)<\/li>\\n<li>Una precedente esperienza nel servizio clienti &egrave; un plus<\/li>\\n<li>Hai ottime capacit&agrave; comunicative scritte e orali, con un approccio formale e diplomatico<\/li>\\n<li>Sei proattivo\/a, motivato\/a e lavori bene in team<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Posizione centrale a Lisbona, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"3131258682\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:07:37.630+01:00\",\"created_at\":\"2026-04-24T12:43:36.707+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1853\",\"campaign_id\":\"368\",\"campaign_title\":\"Chubb \/ Italian \/ BM \/ Lisbon \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Addetto al servizio clienti (di lingua italiana) - Compagnia assicurativa\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Addetto al servizio clienti a Lisbona, Portogallo (On-Site)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Addetto al servizio clienti, ti occuperai di:<\/p>\\n<ul>\\n<li>Gestire chiamate telefoniche o chat da parte di clienti che richiedono informazioni sulla propria polizza assicurativa<\/li>\\n<li>A seconda della richiesta, elaborare le pratiche tramite il sistema di gestione delle polizze e\/o redigere e inviare risposte (lettere, email, documenti contrattuali, informazioni, ecc.) agli assicurati<\/li>\\n<li>Effettuare l&rsquo;indicizzazione e l&rsquo;archiviazione elettronica tramite lo strumento di gestione documentale<\/li>\\n<li>Gestire le richieste di modifica delle polizze, inclusi gli aggiornamenti dei dati di pagamento<\/li>\\n<li>Gestire le richieste di sinistro e le cancellazioni<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un livello eccellente di italiano (C2) e un buon livello di inglese (B2)<\/li>\\n<li>Una precedente esperienza nel servizio clienti &egrave; un plus<\/li>\\n<li>Hai ottime capacit&agrave; comunicative scritte e orali, con un approccio formale e diplomatico<\/li>\\n<li>Sei proattivo\/a, motivato\/a e lavori bene in team<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Posizione centrale a Lisbona, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"3366865453\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T11:59:24.843+01:00\",\"created_at\":\"2026-04-24T12:35:33.010+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1854\",\"campaign_id\":\"367\",\"campaign_title\":\"ByteDance GEC - RCS \/ Italian \/ BM \/ Lisbon \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Addetto al servizio clienti (di lingua italiana) \u2013 E-commerce globale\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Addetto al servizio clienti a Lisbona, Portogallo (On-Site)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Addetto al servizio clienti, ti occuperai di:<\/p>\\n<ul>\\n<li>Analizzare e risolvere le problematiche segnalate da acquirenti\/venditori\/clienti\/creatori, come la verifica dello stato degli ordini e della logistica<\/li>\\n<li>Gestire le segnalazioni entro i tempi concordati, rispettando gli standard di qualit&agrave;<\/li>\\n<li>Escalare le problematiche al cliente in conformit&agrave; con gli accordi (MSA) e la knowledge base (SOW)<\/li>\\n<li>Gestire gli indicatori complessivi di soddisfazione del cliente garantendo la qualit&agrave; del servizio lungo l'intero percorso di gestione dei casi e fornendo aggiornamenti regolari in tutti i punti di contatto<\/li>\\n<li>Garantire il rispetto dei livelli di servizio su tutti i canali e raggiungere elevati standard di produttivit&agrave;, migliorando i tempi di risoluzione per il cliente finale<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un livello fluente di italiano (C1), scritto e parlato<\/li>\\n<li>Hai un buon livello di inglese (B2), scritto e parlato<\/li>\\n<li>Possiedi almeno un diploma di laurea o equivalente<\/li>\\n<li>Hai una buona conoscenza dell&rsquo;e-commerce<\/li>\\n<li>Hai esperienza in call center (voce e non voce) e nel settore dei servizi<\/li>\\n<li>Sei disponibile a lavorare su turni rotativi 24\/7<\/li>\\n<li>Sei in grado di lavorare sia in team che in autonomia<\/li>\\n<li>Hai familiarit&agrave; con i social media e una conoscenza di base della pubblicit&agrave; digitale<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Posizione centrale a Lisbona, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"1528261827\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:04:12.161+01:00\",\"created_at\":\"2026-04-24T12:27:33.754+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1855\",\"campaign_id\":\"366\",\"campaign_title\":\"ByteDance GEC - MOD \/Italian \/ BM \/ Lisbon \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Moderatore dei contenuti (di lingua italiana) \u2013 E-commerce globale\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Moderatore dei contenuti a Lisbona, Portogallo (On-Site)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Moderatore dei contenuti, ti occuperai di:<\/p>\\n<ul>\\n<li>Revisionare i contenuti rispettando i livelli di servizio (SLA) e gli standard di qualit&agrave; concordati<\/li>\\n<li>Analizzare le segnalazioni entro i tempi stabiliti, mantenendo elevati standard qualitativi<\/li>\\n<li>Escalare le problematiche al cliente in conformit&agrave; con gli accordi (MSA) e la knowledge base (SOW)<\/li>\\n<li>Monitorare il comportamento degli utenti e applicare le policy in modo efficace<\/li>\\n<li>Applicare le linee guida in modo coerente su diversi scenari di contenuto<\/li>\\n<li>Gestire in autonomia contenuti sensibili, nel rispetto degli standard della piattaforma<\/li>\\n<li>Mantenere riservatezza e professionalit&agrave; in tutte le interazioni<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un livello fluente di italiano (C1), scritto e parlato<\/li>\\n<li>Hai un buon livello di inglese (B2), scritto e parlato<\/li>\\n<li>Possiedi almeno un diploma di laurea o equivalente<\/li>\\n<li>Hai una buona conoscenza dell&rsquo;e-commerce<\/li>\\n<li>Hai esperienza nel settore della moderazione dei contenuti<\/li>\\n<li>Sei disponibile a lavorare su turni rotativi 24\/7<\/li>\\n<li>Hai solide competenze di moderazione e capacit&agrave; decisionali con conoscenza del mercato locale<\/li>\\n<li>Hai familiarit&agrave; con i social media e una conoscenza di base della pubblicit&agrave; digitale<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Posizione centrale a Lisbona, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"3524166192\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T11:53:44.476+01:00\",\"created_at\":\"2026-04-24T12:24:11.394+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1636\",\"campaign_id\":\"413\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1725341\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Polish-speaking) - Fashion Industry LE02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p><\/p><p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands.\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Escalate potential service issues initially with Mentor.\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual or proficient in Polish plus advanced English<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week temporary contract: Monday to Friday 9:00 to 18:<br \/>- Salary 19 623 euros gross\/year &#43; up to 2.500 euros gross\/year in bonus \u00a0<br \/>- Great location in Barcelona \u00a0<br \/>- Bring-a-friend (referral) bonus opportunities \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<br \/><span>R1725341<\/span><\/p>\",\"ats_external_id\":\"R1725341\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-07T16:01:35.490+02:00\",\"created_at\":\"2026-04-24T12:05:16.266+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Polish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"mariaauxiliadora.ortiz@concentrix.com\"},\"first_name\":\"Ortiz, Maria Auxiliadora\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102538881\",\"wid\":\"da7d7d2449a21010333d8876bb880001\",\"descriptor\":\"Maria Auxiliadora Ortiz (102538881)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370870\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Polish-speaking----Fashion-Industry-LE02_R1725341\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Polish-speaking----Fashion-Industry-LE02_R1725341\/apply\",\"job_requisition_id\":\"R1725341\"}],\"organizations\":[{\"wid\":\"399e513c0e2b101fcc1a6a5443f60000\",\"descriptor\":\"W0ZO4E P_Sbt_Spain_Levis\",\"reference_id\":\"W0ZO4E\",\"custom_reference_id\":\"W0ZO4E\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"598e7abcf5cd101fca6dbe6796930000\",\"descriptor\":\"20264 - Levis - WHSBTSPAIN79\",\"reference_id\":\"WHSBTSPAIN79\",\"custom_reference_id\":\"WHSBTSPAIN79\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gabriela.dudek@concentrix.com\"},\"first_name\":\"Gabriela Anna Dudek (102541030)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725341\",\"wid\":\"b3f375c7282e1001df691235f1120000\",\"descriptor\":\"Customer Service Representative (Polish-speaking) - Fashion Industry LE02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1637\",\"campaign_id\":\"412\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1725338\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-speaking) - Fashion Industry LE02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p><\/p><p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands.\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Escalate potential service issues initially with Mentor.\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual or proficient in Spanish plus advanced English<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week temporary contract: Monday to Friday 9:00 to 18:<br \/>- Salary 19 623 euros gross\/year &#43; up to 2.500 euros gross\/year in bonus \u00a0<br \/>- Great location in Barcelona \u00a0<br \/>- Bring-a-friend (referral) bonus opportunities \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1725338 <\/span><\/p>\",\"ats_external_id\":\"R1725338\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T11:13:03.183+02:00\",\"created_at\":\"2026-04-24T12:05:15.414+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"mariaauxiliadora.ortiz@concentrix.com\"},\"first_name\":\"Ortiz, Maria Auxiliadora\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102538881\",\"wid\":\"da7d7d2449a21010333d8876bb880001\",\"descriptor\":\"Maria Auxiliadora Ortiz (102538881)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371266\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Spanish-speaking----Fashion-Industry-LE02_R1725338\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Spanish-speaking----Fashion-Industry-LE02_R1725338\/apply\",\"job_requisition_id\":\"R1725338\"}],\"organizations\":[{\"wid\":\"399e513c0e2b101fcc1a6a5443f60000\",\"descriptor\":\"W0ZO4E P_Sbt_Spain_Levis\",\"reference_id\":\"W0ZO4E\",\"custom_reference_id\":\"W0ZO4E\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"598e7abcf5cd101fca6dbe6796930000\",\"descriptor\":\"20264 - Levis - WHSBTSPAIN79\",\"reference_id\":\"WHSBTSPAIN79\",\"custom_reference_id\":\"WHSBTSPAIN79\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gabriela.dudek@concentrix.com\"},\"first_name\":\"Gabriela Anna Dudek (102541030)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725338\",\"wid\":\"9ed6f29c5a961001def1293b9cb80000\",\"descriptor\":\"Customer Service Representative (Spanish-speaking) - Fashion Industry LE02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1856\",\"campaign_id\":\"365\",\"campaign_title\":\"Disney \/ Italian \/ BM \/ Lisbon \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza clienti (lingua italiana) - Progetto servizio di streaming \",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Addetto all'assistenza clienti a Lisbona, Portogallo (On-Site)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Addetto all'assistenza clienti, ti occuperai di:<\/p>\\n<ul>\\n<li>Assistere gli utenti tramite telefono e\/o chat rispondendo alle loro richieste<\/li>\\n<li>Fornire supporto relativo agli account e alle applicazioni, in particolare per quanto riguarda le funzionalit&agrave; del software<\/li>\\n<li>Offrire supporto tecnico e troubleshooting per configurazioni di sistema e impostazioni di rete<\/li>\\n<li>Fornire risposte accurate e in tempo reale alle richieste degli utenti, contribuendo a rafforzare l&rsquo;engagement con il brand dei nostri clienti<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un livello fluente di italiano (C1), scritto e parlato, e una buona conoscenza dell&rsquo;inglese<\/li>\\n<li>Sei appassionato\/a del settore entertainment e media<\/li>\\n<li>Dimostri eccellenti capacit&agrave; comunicative, unite a empatia e spirito di squadra<\/li>\\n<li>Hai familiarit&agrave; con i servizi di streaming digitale e i relativi dispositivi<\/li>\\n<li>Hai un atteggiamento positivo e orientato alla soluzione<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Posizione centrale a Lisbona, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"1309515275\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T13:02:00.598+01:00\",\"created_at\":\"2026-04-24T12:01:59.558+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1857\",\"campaign_id\":\"364\",\"campaign_title\":\" Msccruises \/ Italian \/ WAH \/ Porto \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Servizio clienti e vendite (lingua italiana) - Compagnia di crociere \u2013 Remoto\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Addetto all'assistenza clienti e alle vendite in Portogallo (lavoro da remoto)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Addetto all'assistenza clienti e alle vendite, ti occuperai di:<\/p>\\n<ul>\\n<li>Fornire un servizio clienti eccellente durante tutto il percorso del cliente, dalla prenotazione fino al follow-up post-crociera<\/li>\\n<li>Assistere clienti e agenzie di viaggio nelle prenotazioni, modifiche, cancellazioni e richieste speciali<\/li>\\n<li>Fornire informazioni dettagliate su destinazioni, itinerari, navi, servizi a bordo, escursioni e requisiti di viaggio<\/li>\\n<li>Sviluppare le vendite promuovendo pacchetti crociera, itinerari ed esperienze a bordo a clienti nuovi ed esistenti<\/li>\\n<li>Identificare le esigenze dei clienti e proporre soluzioni personalizzate, upgrade e servizi aggiuntivi (escursioni, pacchetti bevande, cabine, ecc.)<\/li>\\n<li>Costruire e mantenere relazioni solide con clienti e agenzie di viaggio per favorire la fidelizzazione<\/li>\\n<li>Presentare promozioni, offerte speciali e programmi fedelt&agrave; per massimizzare le opportunit&agrave; di vendita<\/li>\\n<li>Gestire le richieste e problematiche dei clienti con un approccio proattivo e orientato alla soluzione, garantendo un&rsquo;esperienza fluida e piacevole<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un livello fluente di italiano (C1), scritto e parlato, e una buona conoscenza dell&rsquo;inglese<\/li>\\n<li>Hai esperienza nel servizio clienti e\/o nelle vendite, preferibilmente nei settori hospitality, viaggi o turismo (l&rsquo;esperienza nel settore crociere &egrave; un plus)<\/li>\\n<li>Sei a tuo agio nell&rsquo;utilizzo di diversi sistemi e hai buone competenze informatiche<\/li>\\n<li>Dimostri grande attenzione ai dettagli e un forte orientamento alla risoluzione dei problemi<\/li>\\n<li>Hai ottime capacit&agrave; comunicative e un approccio orientato al cliente<\/li>\\n<li>Sei in grado di gestire pi&ugrave; attivit&agrave; contemporaneamente in un ambiente dinamico e veloce<\/li>\\n<li>Sei flessibile sugli orari, inclusi weekend e festivi se necess&aacute;rio<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Lavoro da remoto in Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"973903330\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T13:02:01.136+01:00\",\"created_at\":\"2026-04-24T11:40:05.066+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1858\",\"campaign_id\":\"363\",\"campaign_title\":\" Tandem Diabetes \/ Italian \/ BM \/ Porto \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza clienti (di lingua italiana) - Apparecchiature mediche\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Specialista dell'assistenza clienti e tecnica a Porto, Portogallo (On-Site<\/strong>), fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Specialista dell'assistenza clienti e tecnica, ti occuperai di:<\/p>\\n<ul>\\n<li>Fornire <strong>supporto tecnico e troubleshooting<\/strong> per dispositivi medici per il diabete, materiali di consumo e accessori<\/li>\\n<li>Gestire <strong>l&rsquo;inserimento degli ordini e i rinnovi<\/strong> nel rispetto delle linee guida aziendali<\/li>\\n<li>Supportare i clienti <strong>nell&rsquo;utilizzo dei prodotti e negli<\/strong> <strong>ordini<\/strong> tramite canali multipli (telefono, email, chat e SMS)<\/li>\\n<li><strong>Documentare accuratamente<\/strong> tutti i contatti con i clienti in inglese<\/li>\\n<li>Utilizzare <strong>ascolto attivo ed empatia<\/strong> per gestire situazioni e pazienti sensibili<\/li>\\n<li>Seguire <strong>procedure e script<\/strong> definiti per garantire standard normativi e di sicurezza<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Parli fluentemente <strong>italiano (scritto e orale) e hai un livello C1 di inglese<\/strong><\/li>\\n<li><strong>Sei in grado di supportare pi&ugrave; mercati contemporaneamente<\/strong><\/li>\\n<li>Hai una forte <strong>orientazione al cliente e ottime capacit&agrave; comunicative<\/strong><\/li>\\n<li>Possiedi <strong>capacit&agrave; di problem solving, organizzazione<\/strong> e gestione delle priorit&agrave;<\/li>\\n<li>Sai <strong>mantenere la calma sotto pressione<\/strong> e adattarti rapidamente ai cambiamenti<\/li>\\n<li>Hai <strong>pazienza e autocontrollo<\/strong> nella gestione di reclami ed emergenze<\/li>\\n<li>Applichi ascolto attivo ed empatia per risolvere le problematiche dei clienti<\/li>\\n<li>(Plus) Hai conoscenze o esperienza nel settore sanitario, dispositivi per il diabete o supporto tecnico<\/li>\\n<\/ul>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Posizione centrale a Porto, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"2910494780\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T13:02:01.217+01:00\",\"created_at\":\"2026-04-24T11:36:50.550+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1859\",\"campaign_id\":\"362\",\"campaign_title\":\" Tandem Diabetes \/ Italian \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer, Order and Technical Support (Italian-speaking) - Medical Equipment\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer &amp; Technical Support Specialist<\/strong> in Porto, Portugal (On-Site), you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of <strong>FREE Learning and Leadership Development programs<\/strong> designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer &amp; Technical Support Specialist, you will:<\/p>\\n<ul>\\n<li>Deliver <strong>technical support and troubleshooting<\/strong> for medical diabetes devices, consumables and accessories.<\/li>\\n<li>Manage <strong>order intake and renewals<\/strong> in compliance with company guidelines.<\/li>\\n<li>Assist customers with <strong>product usage and ordering<\/strong> through multichannel support (calls, email, chat, and SMS).<\/li>\\n<li><strong>Accurately document<\/strong> all customer contacts in English.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to handle sensitive patients and situations.<\/li>\\n<li>Follow defined <strong>procedures and scripts<\/strong> to ensure regulatory and safety standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both verbal and written, in <strong>Italian<\/strong> + <strong>C1 level in English<\/strong><\/li>\\n<li>Can support <strong>more than one market simultaneously<\/strong>.<\/li>\\n<li>Have a <strong>strong customer service orientation<\/strong> with excellent communication skills.<\/li>\\n<li>Possess <strong>problem-solving, prioritization, and organizational skills<\/strong>.<\/li>\\n<li>Stay <strong>calm under stress<\/strong> and adapt quickly to change.<\/li>\\n<li>Have the <strong>patience and good temper<\/strong> to handle disputes and emergencies.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to resolve client issues.<\/li>\\n<li>(Bonus) Bring <strong>knowledge or background in healthcare, diabetes devices, or technical support<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that support your lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you&rsquo;ll be working on<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over <strong>440k+ game-changers<\/strong> around the globe call Concentrix their <em>employer of choice<\/em>.<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are <strong>legally authorized to work in Portugal<\/strong> will be considered for this position.<\/p>\",\"ats_external_id\":\"3648760789\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:19:41.498+01:00\",\"created_at\":\"2026-04-24T11:04:38.552+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1860\",\"campaign_id\":\"361\",\"campaign_title\":\" Vertbaudet \/ French \/ WAH \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) de client\u00e8le (francophone) - Leader vente au d\u00e9tail \u2013 T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le au Portugal (T&eacute;l&eacute;travail<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>G&eacute;rer les factures fournisseurs dans le syst&egrave;me interne<\/li>\\n<li>Accompagner les fournisseurs et r&eacute;pondre &agrave; leurs questions concernant les factures<\/li>\\n<li>R&eacute;pondre aux fournisseurs via appels entrants et sortants ainsi que par email<\/li>\\n<li>&Eacute;valuer la n&eacute;cessit&eacute; d&rsquo;escalader certaines situations<\/li>\\n<li>Mettre les fournisseurs en relation avec le client si n&eacute;cessaire<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau &eacute;lev&eacute; de fran&ccedil;ais (C2), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral, ainsi qu&rsquo;un bon niveau d&rsquo;anglais (B2)<\/li>\\n<li>T&rsquo;as de solides comp&eacute;tences analytiques et en r&eacute;solution de probl&egrave;mes<\/li>\\n<li>T&rsquo;es &agrave; l&rsquo;aise avec Excel et tu as de bonnes comp&eacute;tences en communication<\/li>\\n<li>T&rsquo;es autonome et capable de g&eacute;rer les dossiers de bout en bout<\/li>\\n<li>T&rsquo;es responsable, flexible, dynamique et r&eacute;silient(e)<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail depuis le Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"1165539310\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:07.106+01:00\",\"created_at\":\"2026-04-24T10:53:20.726+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1861\",\"campaign_id\":\"360\",\"campaign_title\":\" Vertbaudet \/ French \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (French-speaking) - Leader Retail Brand \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Portugal (Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage supplier invoices in the internal system<\/li>\\n<li>Enlighten suppliers concerning invoice doubts.<\/li>\\n<li>Answer suppliers through outgoing and incoming calls and emails<\/li>\\n<li>Evaluate the need for escalation<\/li>\\n<li>Put suppliers in contact with the client in case of necessity<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of<strong> French (C2 - written and oral)&nbsp;and a good level of English (B2)<\/strong><\/li>\\n<li>Have strong analytical and problem-solving skills.<\/li>\\n<li>Have proficiency in Excel and good communication skills<\/li>\\n<li>Are autonomous and able to ensure end-to-end delivery of cases.<\/li>\\n<li>Are responsible, flexible, dynamic, and resilient.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"830061575\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:06.162+01:00\",\"created_at\":\"2026-04-24T10:47:48.044+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1862\",\"campaign_id\":\"359\",\"campaign_title\":\" Pennylane \/ French \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (French-speaking) - Financial Management Platform\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Representative, you will:<\/p>\\n<ul>\\n<li>Respond quickly and professionally to customer inquiries<\/li>\\n<li>Provide technical support to users experiencing difficulties with the financial management platform<\/li>\\n<li>Help users navigate the platform, explain features, and ensure they can make the most of the financial tools and resources available<\/li>\\n<li>Offer guidance on basic financial principles, budgeting, and financial planning to users who may need help understanding specific features or functionalities<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (written and spoken)<\/li>\\n<li>Have excellent writing and communication skills<\/li>\\n<li>Are proactive, results-driven, motivated, and able to work as part of a team<\/li>\\n<li>Are patient and passionate about helping people<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1813087590\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T15:02:01.015+01:00\",\"created_at\":\"2026-04-24T10:37:09.093+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1863\",\"campaign_id\":\"358\",\"campaign_title\":\" Msccruises \/ French \/ WAH \/ Porto \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) client\u00e8le et vente (francophone) Compagnie de croisi\u00e8re \u2013 T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Charg&eacute;(e) de service client et vente au Portugal (T&eacute;l&eacute;travail)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Charg&eacute;(e) de service client et vente, tu vas :<\/p>\\n<ul>\\n<li>Fournir un service client exceptionnel tout au long du parcours du client, de la r&eacute;servation jusqu&rsquo;au suivi apr&egrave;s la croisi&egrave;re<\/li>\\n<li>Assister les clients et les agences de voyage dans les r&eacute;servations, modifications, annulations et demandes sp&eacute;cifiques<\/li>\\n<li>Fournir des informations d&eacute;taill&eacute;es sur les destinations, itin&eacute;raires, navires, services &agrave; bord, excursions et conditions de voyage<\/li>\\n<li>D&eacute;velopper les ventes en promouvant des croisi&egrave;res, itin&eacute;raires et exp&eacute;riences &agrave; bord aupr&egrave;s de nouveaux et anciens clients<br \/>Identifier les besoins des clients et proposer des offres personnalis&eacute;es, des surclassements et des services additionnels (excursions, packs boissons, cabines, etc.)<\/li>\\n<li>Construire et maintenir des relations solides avec les clients et les agences de voyage afin de favoriser la fid&eacute;lisation<\/li>\\n<li>Pr&eacute;senter les promotions, offres sp&eacute;ciales et programmes de fid&eacute;lit&eacute; pour maximiser les opportunit&eacute;s de vente<\/li>\\n<li>R&eacute;soudre les probl&eacute;matiques clients avec une approche proactive et orient&eacute;e solution afin de garantir une exp&eacute;rience fluide et agr&eacute;able<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau courant en fran&ccedil;ais (C1), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral, ainsi qu&rsquo;un bon niveau d&rsquo;anglais<\/li>\\n<li>T&rsquo;as une exp&eacute;rience en service client et\/ou en vente, id&eacute;alement dans les secteurs de l&rsquo;h&ocirc;tellerie, du voyage ou du tourisme (une exp&eacute;rience en croisi&egrave;res est un plus)<\/li>\\n<li>T&rsquo;es &agrave; l&rsquo;aise avec l&rsquo;utilisation de plusieurs outils informatiques et tu as de bonnes comp&eacute;tences techniques<\/li>\\n<li>T&rsquo;as un grand souci du d&eacute;tail et un esprit orient&eacute; r&eacute;solution de probl&egrave;mes<\/li>\\n<li>T&rsquo;as d&rsquo;excellentes comp&eacute;tences en communication et une forte orientation client<\/li>\\n<li>T&rsquo;es capable de g&eacute;rer plusieurs t&acirc;ches dans un environnement dynamique et rapide<\/li>\\n<li>T&rsquo;es flexible au niveau des horaires, y compris les week-ends et jours f&eacute;ri&eacute;s si n&eacute;cessaire<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>T&eacute;l&eacute;travail depuis le Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"505215089\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:06.110+01:00\",\"created_at\":\"2026-04-24T10:30:26.828+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1864\",\"campaign_id\":\"357\",\"campaign_title\":\" Msccruises \/ Italian \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (Italian-speaking) - Cruise Line \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative and Sales in Portugal (Remote), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative and Sales, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer support throughout the entire guest journey, from booking to post-cruise follow-up<\/li>\\n<li>Assist customers and travel agents with cruise bookings, modifications, cancellations, and special requests<\/li>\\n<li>Offer detailed information about destinations, itineraries, ships, onboard services, excursions, and travel requirements<\/li>\\n<li>Drive sales by promoting cruise packages, itineraries, and onboard experiences to new and existing customers<\/li>\\n<li>Identify customer needs and recommend tailored cruise options, upgrades, and add-on services (excursions, drink packages, cabins, etc.)<\/li>\\n<li>Build and maintain strong relationships with customers and travel agents to encourage repeat business<\/li>\\n<li>Present promotions, special offers, and loyalty programs to maximize revenue opportunities<\/li>\\n<li>Resolve customer concerns with a proactive, solution-oriented approach to ensure a smooth and enjoyable travel experience<\/li>\\n<\/ul>\\n<p><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Italian (C1), both spoken and written and have a good level of English<\/li>\\n<li>Have previous experience in customer service and\/or sales, hospitality, travel, or tourism (cruise experience is a plus)<\/li>\\n<li>Are comfortable using multiple systems and have strong computer skills<\/li>\\n<li>Demonstrate excellent attention to detail and a problem-solving mindset<\/li>\\n<li>Have strong communication skills and a customer-first attitude<\/li>\\n<li>Are able to multitask and work efficiently in a fast-paced environment<\/li>\\n<li>Show flexibility with schedules, including weekends or holidays if required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2376457887\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T13:52:55.719+01:00\",\"created_at\":\"2026-04-24T10:17:34.444+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1865\",\"campaign_id\":\"356\",\"campaign_title\":\" Msccruises \/ French \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (French-speaking) - Cruise Line \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative and Sales in Portugal (Remote), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative and Sales, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer support throughout the entire guest journey, from booking to post-cruise follow-up<\/li>\\n<li>Assist customers and travel agents with cruise bookings, modifications, cancellations, and special requests<\/li>\\n<li>Offer detailed information about destinations, itineraries, ships, onboard services, excursions, and travel requirements<\/li>\\n<li>Drive sales by promoting cruise packages, itineraries, and onboard experiences to new and existing customers<\/li>\\n<li>Identify customer needs and recommend tailored cruise options, upgrades, and add-on services (excursions, drink packages, cabins, etc.)<\/li>\\n<li>Build and maintain strong relationships with customers and travel agents to encourage repeat business<\/li>\\n<li>Present promotions, special offers, and loyalty programs to maximize revenue opportunities<\/li>\\n<li>Resolve customer concerns with a proactive, solution-oriented approach to ensure a smooth and enjoyable travel experience<\/li>\\n<\/ul>\\n<p><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in French (C1), both spoken and written and have a good level of English<\/li>\\n<li>Have previous experience in customer service and\/or sales, hospitality, travel, or tourism (cruise experience is a plus)<\/li>\\n<li>Are comfortable using multiple systems and have strong computer skills<\/li>\\n<li>Demonstrate excellent attention to detail and a problem-solving mindset<\/li>\\n<li>Have strong communication skills and a customer-first attitude<\/li>\\n<li>Are able to multitask and work efficiently in a fast-paced environment<\/li>\\n<li>Show flexibility with schedules, including weekends or holidays if required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"79442028\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:06.055+01:00\",\"created_at\":\"2026-04-24T10:09:19.846+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1019\",\"campaign_id\":\"17800\",\"campaign_title\":\"Software Analyst I (TCF) R1724424\",\"campaign_type\":\"job_application\",\"job_title\":\"Analista de Contratacion IT Semi SR - Unilingue\",\"street\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\",\"address\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\",\"city\":\"Parque Patricios\",\"state\":\"Buenos Aires\",\"postal_code\":\"1264\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Impulsados por la tecnolog\u00eda. Potenciados por la inteligencia.\\n\\nSomos el l\u00edder global en tecnolog\u00eda y servicios que impulsa a las mejores marcas del mundo, hoy y hacia el futuro. Estamos enfocados en soluciones, impulsados por la tecnolog\u00eda y potenciados por la inteligencia. Con datos e insights \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que impulsa un mundo m\u00e1s simple para trabajar, interactuar y realizar transacciones, ayudando a las empresas a hacerlo de manera m\u00e1s \u00e1gil y sencilla. Dise\u00f1amos nuevas carreras que cambian las reglas del juego en m\u00e1s de 70 pa\u00edses, atrayendo al mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza impulsora detr\u00e1s de los servicios de transformaci\u00f3n, datos y tecnolog\u00eda de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias impulsadas por la tecnolog\u00eda y potenciadas por la inteligencia. Combinamos dise\u00f1o centrado en las personas, datos potentes y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a escala.\\n\\nEstar\u00e1s rodeado de los mejores del mundo, brindando tecnolog\u00eda e insights l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesoramiento, investigaci\u00f3n de mercado y anal\u00edtica de contact centers que generan insights para mejorar resultados y valor para nuestros clientes, cumpliendo as\u00ed nuestra visi\u00f3n.\\n\\nNuestros profesionales alrededor del mundo han dedicado sus carreras a garantizar que cada relaci\u00f3n sea excepcional. Y estamos orgullosos de ser reconocidos a\u00f1o tras a\u00f1o con premios como \u201cWorld\u2019s Best Workplaces\u201d, \u201cBest Companies for Career Growth\u201d y \u201cBest Company Culture\u201d.\\n\\n\u00danete a nosotros y s\u00e9 parte de este camino hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>El Analista \u00a0de Contratacion IT ser\u00e1 responsable de la gesti\u00f3n integral de proveedores tecnol\u00f3gicos del \u00e1rea de Cloud &amp; Platforms, con foco en el control presupuestario, la performance de los vendors, el cumplimiento de SLAs y la optimizaci\u00f3n de costos. Actuar\u00e1 como nexo clave entre Finanzas, IT y los proveedores estrat\u00e9gicos, garantizando eficiencia operativa, control financiero y gobierno de contratos.<\/p><p><\/p><h3>Responsabilidades y tareas del puesto<\/h3><ul><li><p>Consolidar y monitorear los presupuestos de todos los proveedores bajo el alcance de C&amp;P (Cloud &amp; Platforms).<\/p><\/li><li><p>Realizar el seguimiento de gastos reales versus proyecciones, asegurando el cumplimiento de los objetivos financieros.<\/p><\/li><li><p>Brindar an\u00e1lisis e insights financieros para apoyar la optimizaci\u00f3n de costos y el desempe\u00f1o de los proveedores.<\/p><\/li><\/ul><p><\/p><h3>Requisitos excluyentes y deseables<\/h3><ul><li><p>S\u00f3lida experiencia en gesti\u00f3n financiera, elaboraci\u00f3n y control de presupuestos.<\/p><\/li><li><p>Experiencia en gesti\u00f3n de proveedores de IT o en roles afines dentro de compras y\/o finanzas.<\/p><\/li><li><p>Excelentes habilidades anal\u00edticas y de reporting; manejo de herramientas financieras.<\/p><\/li><li><p>Capacidad para colaborar con m\u00faltiples plataformas de IT y diversos grupos de stakeholders.<\/p><\/li><li><p>Conocimiento de modelos de prestaci\u00f3n de servicios de IT y marcos de gobernanza de proveedores.<\/p><\/li><\/ul><p><\/p><h3>Competencias<\/h3><ul><li><p>Fuertes habilidades de comunicaci\u00f3n y gesti\u00f3n de stakeholders.<\/p><\/li><li><p>Capacidad de influencia y negociaci\u00f3n con proveedores y equipos internos.<\/p><\/li><li><p>Pensamiento estrat\u00e9gico y habilidades para la resoluci\u00f3n de problemas.<\/p><\/li><li><p>Atenci\u00f3n al detalle y compromiso con el cumplimiento de normas y procesos.<\/p><\/li><li><p>Liderazgo y capacidad de trabajo en equipo.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1724424\",\"location\":\"Parque Patricios, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"4500000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-05-12T00:04:00.604+08:00\",\"created_at\":\"2026-04-24T06:07:11.612+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzgwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Buenos-Aires-Patagones-2740-Distrito-Tecnologico\/Analista-de-Contratacion-IT-Semi-SR---Unilingue_R1724424-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Parque Patricios\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"1264\",\"primary_location\":{\"id\":\"AR-BUE-PATAG-01\",\"wid\":\"e69227feb697010fb8ca647456220000\",\"descriptor\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"leonel.cafaro@concentrix.com\"},\"first_name\":\"Cafaro, Leonel\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009204\",\"wid\":\"f81830f171380107b2fc2c8003b70000\",\"descriptor\":\"Leonel Cafaro (102009204)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0013\",\"descriptor\":\"Software Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370590\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Buenos-Aires-Patagones-2740-Distrito-Tecnologico\/Analista-de-Contratacion-IT-Semi-SR---Unilingue_R1724424-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Buenos-Aires-Patagones-2740-Distrito-Tecnologico\/Analista-de-Contratacion-IT-Semi-SR---Unilingue_R1724424-1\/apply\",\"job_requisition_id\":\"R1724424\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - CONCENTRIX - 980006168\",\"reference_id\":\"980006168\",\"custom_reference_id\":\"980006168\",\"company_reference_id\":null},{\"wid\":\"5e02068458ea10225db50ebbf4df0000\",\"descriptor\":\"W0ZX4I Catalyst Delivery Bench\",\"reference_id\":\"W0ZX4I\",\"custom_reference_id\":\"W0ZX4I\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"guillermohernan.lesta@concentrix.com\"},\"first_name\":\"Guillermo Hernan Lesta (101993328)[C]\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1724424\",\"wid\":\"7945c9f5d2ef1001b0776acd8d260000\",\"descriptor\":\"Analista de Contratacion IT Semi SR - Unilingue\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1020\",\"campaign_id\":\"17796\",\"campaign_title\":\"Janitor- Costa Rica R1724457\",\"campaign_type\":\"job_application\",\"job_title\":\"Personal de Limpieza\",\"street\":\"CRI San Jose - US Embassy\",\"address\":\"CRI San Jose - US Embassy\",\"city\":\"Pavas\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"Requisitos:\\n\u2022\\tM\u00ednimo t\u00edtulo de tercer a\u00f1o de colegio. \\n\u2022\\tEnfocado en buen servicio al cliente;\\n\u2022\\tDisponibilidad y flexibilidad de horarios para presentarse a laborar en cualquiera de los edificios de CNX, Heredia y Pavas\\n\u2022\\tTener la capacidad y disposici\u00f3n de levantar cargas livianas de 15 kg o utilizar los implementos para transportarlas;\\n\u2022\\tDeseable tener experiencia en labores de limpieza de oficinas o edificios - (Preferible)\\n\u2022\\tSer proactivo y din\u00e1mico.\\n\u2022\\tConocimiento en uso de maquinaria industrial para limpieza de pisos y alfombras.\",\"long_description\":\"<p><b>Responsabilidades:<\/b><\/p><p><\/p><ul><li><p><b>Limpieza y desinfecci\u00f3n: <\/b>realizar tareas generales de limpieza, como barrer, trapear, aspirar y quitar el polvo para mantener la limpieza en las \u00e1reas designadas. Esto incluye la limpieza de pisos, paredes, ventanas, muebles y accesorios; ya sea manualmente o con m\u00e1quinas el\u00e9ctricas.<\/p><\/li><li><p><b>Gesti\u00f3n de residuos:<\/b> Recolecci\u00f3n y eliminaci\u00f3n de basura, materiales reciclables y materiales peligrosos en contenedores o sistemas de eliminaci\u00f3n apropiados. Los conserjes tambi\u00e9n pueden ser responsables de clasificar y reciclar materiales.<\/p><\/li><li><p><b>Mantenimiento de ba\u00f1os:<\/b> limpieza y desinfecci\u00f3n de ba\u00f1os, incluidos inodoros, lavabos, espejos y accesorios. Reabastecimiento de suministros de ba\u00f1o como papel higi\u00e9nico, jab\u00f3n de manos y toallas de papel.<\/p><\/li><li><p><b>Mantenimiento de superficies:<\/b> limpieza y pulido de superficies, muebles y equipos. Quitar manchas, marcas o grafitis de paredes, pisos u otras superficies seg\u00fan sea necesario.<\/p><\/li><li><p><b>Gesti\u00f3n de inventario:<\/b> seguimiento y reposici\u00f3n de art\u00edculos de limpieza, art\u00edculos de tocador y otros art\u00edculos necesarios. Hacer un seguimiento de los niveles de inventario y generar informes cuando es necesario reordenar los art\u00edculos.<\/p><\/li><li><p><b>Mantenimiento y reparaciones:<\/b> informar problemas de mantenimiento, como accesorios o equipos rotos, al personal apropiado para que puedan repararlos.<\/p><\/li><li><p>\u00a0<b>Cumplimiento de la seguridad:<\/b> adherirse a los protocolos y pautas de seguridad al manipular productos qu\u00edmicos, equipos y herramientas de limpieza. Usar equipo de protecci\u00f3n personal (EPP) seg\u00fan sea necesario.<\/p><\/li><li><p>\u00a0<b>Medidas de seguridad: <\/b>asegurar los edificios y asegurarse de que las puertas, ventanas y portones est\u00e9n cerrados con llave y con alarma despu\u00e9s de las horas de trabajo. Reportar cualquier actividad sospechosa o brechas de seguridad a los supervisores o al personal de seguridad.<\/p><\/li><li><p><b>Colaboraci\u00f3n y comunicaci\u00f3n:<\/b> Coordinar con otros miembros del personal, supervisores o administradores de instalaciones para abordar necesidades o inquietudes espec\u00edficas de limpieza. Comunicar cualquier problema o incidente con prontitud y precisi\u00f3n.<\/p><\/li><li><p><b>Cumplir con las normas: <\/b>Seguir las normas ambientales y de salud, as\u00ed como las pautas o pol\u00edticas espec\u00edficas establecidas por la organizaci\u00f3n o instalaci\u00f3n.<\/p><\/li><\/ul><p><\/p><p><b>Requerimientos: <\/b><\/p><ul><li><p>Diploma de Conclusi\u00f3n del III Ciclo (Noveno de secundaria)<\/p><\/li><li><p>Deseable tener experiencia en labores de limpieza de oficinas o edificios, experiencias afines.<\/p><\/li><li><p>Disponibilidad y flexibilidad de horarios<\/p><\/li><li><p>Tener la capacidad y disposici\u00f3n de levantar cargas livianas de 15 kg o utilizar los implementos para transportarlas<\/p><\/li><li><p>Conocimiento en uso de maquinaria industrial para limpieza de pisos y alfombras.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1724457\",\"location\":\"Pavas, San Jose\",\"job_type\":\"full_time\",\"salary\":\"373092.3\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-04-28T02:03:58.858+08:00\",\"created_at\":\"2026-04-24T04:04:07.597+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzc5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Personal-de-Limpieza_R1724457\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"Pavas\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-USEMB-00\",\"wid\":\"740544c0a47f01b3fc23a5901f11b468\",\"descriptor\":\"CRI San Jose - US Embassy\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"paola.zamora@concentrix.com\"},\"first_name\":\"Zamora Chinchilla, Paola\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"101272300\",\"wid\":\"d6fcd5729fc601e0e0c904469483c7bf\",\"descriptor\":\"Paola Zamora Chinchilla (101272300)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2610\",\"descriptor\":\"Janitor- Costa Rica\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370237\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Personal-de-Limpieza_R1724457\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Personal-de-Limpieza_R1724457\/apply\",\"job_requisition_id\":\"R1724457\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"manuel.rojas@concentrix.com\"},\"first_name\":\"Manuel Bonilla Rojas (512510)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1724457\",\"wid\":\"b3f375c7282e1001b18a3f7cc35a0000\",\"descriptor\":\"Personal de Limpieza\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1021\",\"campaign_id\":\"17795\",\"campaign_title\":\"Software Business Analyst I (TCF) R1724063\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultor SAP SD SR\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>Nos encontramos en la b\u00fasqueda de un Consultor SAP SD para unirse a nuestro equipo en Argentina. Se trata de una implementaci\u00f3n Brownfield de S\/4HANA.<\/p><p><\/p><p><b>Responsabilidades<\/b><\/p><ul><li><p>Liderar las actividades de conversi\u00f3n y remediaci\u00f3n en el m\u00f3dulo SAP SD dentro del proyecto S\/4 HANA.<\/p><\/li><li><p>Analizar y adaptar procesos de Ventas para asegurar continuidad post-conversi\u00f3n.<\/p><\/li><li><p>Coordinar con equipos funcionales y t\u00e9cnicos para validar integraciones con FI, CO, MM y PM.<\/p><\/li><li><p>Participar en pruebas, validaciones y soporte a la salida productiva.<\/p><\/li><li><p>Documentar impactos funcionales y proponer soluciones alineadas a las mejores pr\u00e1cticas de SAP.<\/p><\/li><li><p>Brindar soporte experto durante todo el ciclo del proyecto bajo metodolog\u00eda SAP Activate.<\/p><\/li><\/ul><p><\/p><p><b>Requisitos<\/b><\/p><ul><li><p>Experiencia comprobada (m\u00ednimo 7 a\u00f1os) como consultor SAP SD en proyectos de implementaci\u00f3n o conversi\u00f3n.<\/p><\/li><li><p>Participaci\u00f3n previa en proyectos SAP S\/4 HANA (idealmente conversiones Brownfield).<\/p><\/li><li><p>Conocimiento s\u00f3lido de integraciones con FI\/CO, MM y PM.<\/p><\/li><li><p>Capacidad para identificar y remediar impactos derivados de simplification items.<\/p><\/li><li><p>Habilidades de comunicaci\u00f3n y trabajo en equipo en entornos cr\u00edticos.<\/p><\/li><\/ul><p><\/p><p><b>Deseable<\/b><\/p><ul><li><p>Certificaciones SAP en SD o S\/4 HANA.<\/p><\/li><li><p>Experiencia en proyectos de energ\u00eda, utilities o industrias reguladas.<\/p><\/li><li><p>Conocimiento de metodolog\u00edas \u00e1giles y gesti\u00f3n de proyectos.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1724063\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"5800000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-04-30T22:04:51.231+08:00\",\"created_at\":\"2026-04-24T04:04:07.044+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzc5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-SD-SR_R1724063\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"laura.biederman@concentrix.com\"},\"first_name\":\"Biederman, Laura\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009436\",\"wid\":\"f81830f171380107b325e720f1470000\",\"descriptor\":\"Laura Biederman (102009436)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370714\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-SD-SR_R1724063\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-SD-SR_R1724063\/apply\",\"job_requisition_id\":\"R1724063\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - CONCENTRIX - 980006168\",\"reference_id\":\"980006168\",\"custom_reference_id\":\"980006168\",\"company_reference_id\":null},{\"wid\":\"5e02068458ea10225db50ebbf4df0000\",\"descriptor\":\"W0ZX4I Catalyst Delivery Bench\",\"reference_id\":\"W0ZX4I\",\"custom_reference_id\":\"W0ZX4I\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"hernanluis.glikin@concentrix.com\"},\"first_name\":\"Hern\u00e1n Glikin (102009273)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1724063\",\"wid\":\"9ed6f29c5a961001b0e17d0858d70000\",\"descriptor\":\"Consultor SAP SD SR\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1022\",\"campaign_id\":\"17776\",\"campaign_title\":\"Team Leader, Operations R1725129\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader Bancario  - Customer Service\",\"street\":\"ITA Cagliari\",\"address\":\"ITA Cagliari\",\"city\":\"Cagliari\",\"state\":\"Cagliari\",\"postal_code\":\"09123\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<h2><span>&#x1f680; Pronto a fare la differenza nel mondo del Customer Service Bancario?<\/span><\/h2><p><span>Concentrix \u00e8 alla ricerca di un <b>Team Leader Customer Service \u2013 Settore Bancario<\/b> &#x1f4bc;&#x1f3e6;, con <b>almeno 3 anni di esperienza nel ruolo<\/b> e <b>3 anni nel settore bancario<\/b>, da inserire nel nostro team presso la <b>sede di Cagliari<\/b> &#x1f30d;.<\/span><\/p><p><span>Se ami guidare le persone, lavori per obiettivi e vuoi essere protagonista del cambiamento\u2026 potresti essere il nostro prossimo <b>#GameChanger<\/b> &#x1f525;<\/span><\/p><p><\/p><h2><span>&#x1f3af; Il Ruolo<\/span><\/h2><p><span>Come <b>Team Leader<\/b>, riporterai direttamente all\u2019<b>Operations Manager<\/b> e avrai un ruolo chiave nella gestione operativa del team, nel monitoraggio delle performance e nel garantire standard elevati di qualit\u00e0 e compliance per un importante cliente bancario.<\/span><\/p><p><\/p><h2><span>&#x1f4a1; Le tue principali responsabilit\u00e0<\/span><\/h2><h3><span>&#x1f31f; Lead &amp; Inspire<\/span><\/h3><ul><li><span>Guiderai e motiverai un team di operatori di Customer Service Bancario, assicurando il rispetto di policy, procedure e normative di settore.<\/span><\/li><\/ul><h3><span>&#x1f393; Coaching &amp; Development<\/span><\/h3><ul><li><span>Svolgerai sessioni di coaching costanti per far crescere il talento del team e migliorare performance ed engagement.<\/span><\/li><\/ul><h3><span>&#x1f4ca; Performance Management<\/span><\/h3><ul><li><span>Monitorerai KPI di servizio (qualit\u00e0, produttivit\u00e0, SLA, compliance).<\/span><\/li><li><span>Individuerai aree di miglioramento e implementerai piani di azione mirati.<\/span><\/li><\/ul><h3><span>&#x1f3c6; Service Excellence<\/span><\/h3><ul><li><span>Garantirai il rispetto degli standard contrattuali e qualitativi richiesti dal cliente bancario.<\/span><\/li><li><span>Metterai sempre il cliente finale al centro dell\u2019esperienza &#x1f499;<\/span><\/li><\/ul><h3><span>&#x1f6a8; Escalation Guru<\/span><\/h3><ul><li><span>Gestirai con professionalit\u00e0 situazioni complesse ed escalation, nel pieno rispetto delle procedure bancarie.<\/span><\/li><\/ul><h3><span>&#x1f5e3;\ufe0f Communication is key<\/span><\/h3><ul><li><span>Condividerai aspettative chiare, feedback costanti e aggiornamenti pratici con il team.<\/span><\/li><li><span>Condurrai Team Meeting efficaci in un ambiente inclusivo e collaborativo &#x1f91d;<\/span><\/li><\/ul><h3><span>&#x1f4c8; KPI &amp; Governance<\/span><\/h3><ul><li><span>Parteciperai alle <b>Service Alignment Meetings (SAL)<\/b>.<\/span><\/li><li><span>Analizzerai dati e trend per supportare decisioni strategiche data-driven.<\/span><\/li><\/ul><h3><span>&#x1f4da; Continuous Learning<\/span><\/h3><ul><li><span>Ti manterrai aggiornato su processi, normative bancarie e best practice.<\/span><\/li><li><span>Parteciperai a iniziative di formazione e miglioramento continuo.<\/span><\/li><\/ul><h3><span>&#x1f499; Be a Role Model<\/span><\/h3><ul><li><span>Incarnarai e promuoverai i valori di Concentrix con il tuo stile di leadership e atteggiamento positivo.<\/span><\/li><\/ul><h2><span>&#x1f464; Chi stiamo cercando<\/span><\/h2><p><span>\u2705 <b>Almeno 3 anni di esperienza come Team Leader<\/b><br \/>\u2705 <b>Almeno 3 anni di esperienza in ambito bancario \/ financial services<\/b><br \/>\u2705 Ottime capacit\u00e0 comunicative e relazionali<br \/>\u2705 Forte orientamento al coaching e allo sviluppo delle persone<br \/>\u2705 Ottima gestione delle priorit\u00e0 e del multitasking<br \/>\u2705 Mindset analitico e orientato ai risultati &#x1f4ca;<br \/>\u2705 Inglese <b>livello B1<\/b><br \/>\u2705 Flessibilit\u00e0 oraria e disponibilit\u00e0 su turni<\/span><\/p><h2><span>&#x1f381; Perch\u00e9 unirti a noi?<\/span><\/h2><p><span>\u2728 <b>Contratto a tempo indeterminato \u2013 CCNL Telecomunicazioni<\/b><br \/>&#x1f4b0; <b>Retribuzione competitiva<\/b> &#43; piano di incentivazione<br \/>&#x1f393; <b>Formazione continua<\/b> con Concentrix University &amp; LinkedIn Learning<br \/>&#x1f30d; <b>Concrete opportunit\u00e0 di crescita<\/b> in un contesto internazionale<br \/>&#x1f4cd; <b>Sede di lavoro: Cagliari<\/b><\/span><\/p><p><\/p><p><b>Diversity Disclaimer:<\/b><\/p><p>At Concentrix, we respect and celebrate the diversity of our game-changers. We are committed to creating an inclusive environment for all employees, where diverse backgrounds and perspectives are welcomed and valued.<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1725129\",\"location\":\"Cagliari, Cagliari\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:24.225+08:00\",\"created_at\":\"2026-04-24T00:09:07.324+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzc3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy-Cagliari\/Team-Leader-Bancario----Customer-Service_R1725129\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cagliari\",\"state\":\"Cagliari\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"09123\",\"primary_location\":{\"id\":\"IT-CAG-SARDI-Y0\",\"wid\":\"b67da9176e3d1062f9df2996e510bea1\",\"descriptor\":\"ITA Cagliari\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"giuseppe.serra@concentrix.com\"},\"first_name\":\"Serra, Giuseppe\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101778008\",\"wid\":\"1a5d7fb62a7e1020e2aeee1c59df0000\",\"descriptor\":\"Giuseppe Serra (101778008)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369695\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy-Cagliari\/Team-Leader-Bancario----Customer-Service_R1725129\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy-Cagliari\/Team-Leader-Bancario----Customer-Service_R1725129\/apply\",\"job_requisition_id\":\"R1725129\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stefano.panarella@concentrix.com\"},\"first_name\":\"Stefano Panarella (101727674)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725129\",\"wid\":\"53792cd426961001a198b86a99300000\",\"descriptor\":\"Team Leader Bancario  - Customer Service\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1023\",\"campaign_id\":\"17772\",\"campaign_title\":\"People Solutions Generalist I R1722587\",\"campaign_type\":\"job_application\",\"job_title\":\"Generalist I\",\"street\":\"DOM Santo Domingo - City Center\",\"address\":\"DOM Santo Domingo - City Center\",\"city\":\"Santo Domingo\",\"state\":\"Santo Domingo\",\"postal_code\":null,\"region\":null,\"country\":\"Dominican Republic\",\"short_description\":\"The People Solutions Generalist I is responsible for evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Evaluating, analyzing, and implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management<\/li><li>Provide consulting services, through cross-departmental partnerships, to managers regarding team member performance, management practices, human resource policies, talent management, and compensation<\/li><li>Receive, process and respond to day-to-day employee concerns and coordinate with appropriate stakeholders, as necessary<\/li><li>Partner with stakeholders to develop and support proactive Human Resources solutions in alignment with the organization&#39;s overall strategies<\/li><li>Conducting initial orientation to newly hired or newly promoted employees and other HR learning sessions<\/li><li>Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory\/local laws<\/li><li>Collect, maintain, analyze, and report on various types of key Human Resources metrics to assist management in effective decision making; develop clear visuals to communicate findings<\/li><li>Prepare documentary requirements for HR Partners handling labor-related cases, as necessary<\/li><li>Review Human Resources trends in the market and assist with execution of changes and improvements<\/li><li>Communicate and reinforce the Company&#39;s values, philosophies, and Leadership Behaviors to assist in development of a high performing organization<\/li><li>May help facilitate candidate selection processes, as necessary<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>2 - 4 Years of Experience<\/li><li>University Degree Preferred<\/li><li>Experience with Workday preferred<\/li><li>Working knowledge of labor relations<\/li><li>Strong communication skills, both written and verbal<\/li><li>Proficient Microsoft Office skills<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Self-starter, sense of urgency, and works well under pressure in a virtual environment<\/li><li>Strong attention to detail<\/li><\/ul><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1722587\",\"location\":\"Santo Domingo, Santo Domingo\",\"job_type\":\"full_time\",\"salary\":\"59000\",\"salary_type\":\"monthly\",\"salary_currency\":\"DOP\",\"updated_at\":\"2026-04-25T06:04:41.728+08:00\",\"created_at\":\"2026-04-24T00:09:05.051+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzc3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Dominican-Republic--Santo-Domingo\/Generalist-I_R1722587-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ee630eef87e5d\",\"descriptor\":\"Concentrix CVG International Holding Ltd. (Dominican Republic branch)\",\"reference_id\":\"YDO01\",\"organization_reference_id\":\"YDO01\"},\"location\":{\"city\":\"Santo Domingo\",\"state\":\"Santo Domingo\",\"country\":{\"wid\":\"cec6aab2cee74a53a21629cd61000ea5\",\"iso2\":\"DO\",\"iso3\":\"DOM\",\"descriptor\":\"Dominican Republic\",\"iso_numeric\":\"214\"},\"postal_code\":null,\"primary_location\":{\"id\":\"DO-SAN-TIRAD-Y0\",\"wid\":\"b67da9176e3d1062f9dc93438d5bbbff\",\"descriptor\":\"DOM Santo Domingo - City Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.alvarez@concentrix.com\"},\"first_name\":\"\u00c1lvarez, Mar\u00eda Laura\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"103424822\",\"wid\":\"c820ad8c972910323ab258cac70e0000\",\"descriptor\":\"Yumilaky Sauza Hern\u00e1ndez (103424822)\"},{\"id\":\"102598503\",\"wid\":\"da7d7d2449a2101031ba786290810001\",\"descriptor\":\"Carlos Gochez Ramos (102598503)\"},{\"id\":\"101922705\",\"wid\":\"8285d273b9d60101f3e22debab900000\",\"descriptor\":\"Mar\u00eda \u00c1lvarez (101922705)\"},{\"id\":\"102598462\",\"wid\":\"da7d7d2449a2101031bcddb256670002\",\"descriptor\":\"Angie Ospina Medina (102598462)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0879\",\"descriptor\":\"People Solutions Generalist I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370064\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Dominican-Republic--Santo-Domingo\/Generalist-I_R1722587-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Dominican-Republic--Santo-Domingo\/Generalist-I_R1722587-1\/apply\",\"job_requisition_id\":\"R1722587\"}],\"organizations\":[{\"wid\":\"f9af6d72609801444c36e5193c0699be\",\"descriptor\":\"(SITE) HR GENERALISTS\",\"reference_id\":\"HRGENERALIST\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6d95fe54299910156f9ed03acc1d0000\",\"descriptor\":\"23258 - Opexother - LAGEOHQ\",\"reference_id\":\"LAGEOHQ\",\"custom_reference_id\":\"LAGEOHQ\",\"company_reference_id\":null},{\"wid\":\"66bf116b868710157244e19343020000\",\"descriptor\":\"W0ZVET Lageo_Hq\",\"reference_id\":\"W0ZVET\",\"custom_reference_id\":\"W0ZVET\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ee630eef87e5d\",\"descriptor\":\"Concentrix CVG International Holding Ltd. (Dominican Republic branch)\",\"reference_id\":\"YDO01\",\"custom_reference_id\":null,\"company_reference_id\":\"YDO01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"arianna.sanchez@concentrix.com\"},\"first_name\":\"Arianna Sanchez Alcantara (207958)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1722587\",\"wid\":\"9ed6f29c5a9610019f0d4cbcd37d0000\",\"descriptor\":\"Generalist I\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1024\",\"campaign_id\":\"17771\",\"campaign_title\":\"Associate Director, Creative Services R1723650\",\"campaign_type\":\"job_application\",\"job_title\":\"Creative Director - Graphic Design & Video Production\",\"street\":\"COL Work-at-Home\",\"address\":\"COL Work-at-Home\",\"city\":\"COL\",\"state\":\"Amazonas\",\"postal_code\":null,\"region\":null,\"country\":\"Colombia\",\"short_description\":\"We are building a B2B brand that has impact. We need a creative function that makes it unmissable, and unmistakable.\\nYou will lead and elevate our graphic design and video production teams, shaping a visual identity that feels confident, consistent and commercially powerful. This is a hands-on leadership role. You will set the creative standard not just through direction, but through doing.\\nYou know how to move fast when the moment demands it and how to craft cinematic, high-production work when the brand deserves it. You combine creative vision with executional excellence. \\nThe mandate is simple: Make the brand look exceptional. Make it feel distinctive. Make it matter.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Key Responsibilities<\/b>:<\/p><p><u>Define and Lead Creative Vision<\/u><\/p><ul><li>Shape and evolve the visual identity across web, social, campaigns, video, events and internal communications.<\/li><li>Ensure every creative output feels cohesive, premium and aligned to brand strategy.<\/li><li>Translate business priorities into compelling visual direction.<\/li><li>Personally contribute to high-impact creative work when required, setting the bar through example.<\/li><\/ul><p><u>Lead, Inspire and Develop the Creative Team<\/u><\/p><ul><li>Oversee and mentor the graphic design and video production teams.<\/li><li>Inspire high standards, strong craft and creative confidence.<\/li><li>Provide clear, constructive feedback that elevates individual and team performance.<\/li><li>Lead from the front, actively contributing to creative execution where it matters most.<\/li><\/ul><p><u>Deliver Both Rapid and High-Production Creative<\/u><\/p><ul><li>Enable fast, responsive creative for trending topics, real-time moments and reactive campaigns.<\/li><li>Ensure rapid-turn content maintains brand consistency and quality.<\/li><li>Oversee and contribute to premium, high-production brand assets, including cinematic video and flagship campaign work.<\/li><li>Balance agility with craft, knowing when speed matters and when polish defines impact.<\/li><\/ul><p><u>Drive Concept and Campaign Development<\/u><\/p><ul><li>Lead ideation across brand, campaign, product and thought leadership initiatives.<\/li><li>Develop bold creative concepts that resonate with clients and prospects.<\/li><li>Ensure ideas are distinctive, relevant and commercially grounded.<\/li><\/ul><p><u>Oversee Production and Execution<\/u><\/p><ul><li>Maintain exceptional quality from concept through final delivery.<\/li><li>Guide motion design, video production and visual execution to ensure technical and aesthetic excellence.<\/li><li>Establish workflows that enable both quickfire content and complex production.<\/li><\/ul><p><u>Advocate Creative at Senior Level<\/u><\/p><ul><li>Present and articulate creative rationale to senior stakeholders with clarity and confidence.<\/li><li>Influence strategic discussions through strong visual thinking.<\/li><li>Ensure creative direction is understood, supported and consistently executed.<\/li><li>Leverage Tools and Innovation<\/li><li>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/li><li>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/li><li>Continuously evaluate emerging tools and formats that elevate creative impact.<\/li><\/ul><p><u>Leverage Tools and Innovation<\/u><\/p><ul><li>Maintain deep fluency in Adobe Creative Suite, Figma and video production tools.<\/li><li>Actively use modern AI-enabled creative tooling to accelerate experimentation and production.<\/li><li>Continuously evaluate emerging tools and formats that elevate creative impact.<\/li><\/ul><p><u>Objectives &amp; Measures of Success<\/u><\/p><ul><li>A cohesive and distinctive visual identity across all channels.<\/li><li>High-quality creative output delivered at both speed and scale.<\/li><li>Premium, flagship creative work that elevates brand positioning.<\/li><li>Increased engagement and brand perception among clients and prospects.<\/li><li>A motivated and developing creative team.<\/li><li>Creative influence recognised at senior leadership level.<\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><p><u>Essential<\/u><\/p><ul><li>Extensive experience leading visual design and video production in a B2B or agency environment.<\/li><li>Exceptional eye for typography, layout, motion, colour and visual storytelling.<\/li><li>Strong portfolio demonstrating both high-production brand work and rapid-turn creative.<\/li><li>Proven experience mentoring and developing creative talent.<\/li><li>Deep expertise in Adobe Creative Suite, Figma and video production tools. Fluency in modern AI creative tooling and workflows.<\/li><li>Hands-on creative capability with the confidence to contribute directly to execution.<\/li><li>Ability to balance bold creative thinking with commercial discipline. Confidence presenting creative work and rationale to senior stakeholders.<\/li><\/ul><p><\/p><p>It will be a plus if you:<\/p><ul><li><span>Experience in enterprise, technology or transformation-focused brands.<\/span><\/li><li><span>Background in both agency and in-house leadership roles. <\/span><\/li><li><span>Experience with 3D, advanced motion graphics or immersive formats.<\/span><\/li><li><span>Experience scaling creative operations in a growing organisation.<\/span><\/li><\/ul><p><\/p><p><u>Core Competencies &amp; Leadership Capabilities<\/u><\/p><ul><li>Visionary and hands-on creative leadership.<\/li><li>Inspires through action as well as direction.<\/li><li>Strong aesthetic judgement and attention to detail.<\/li><li>Comfortable operating at both speed and depth.<\/li><li>Confident communicator and creative advocate.<\/li><li>Curious and experimental with new tools and formats.<\/li><\/ul><p><\/p><p><u>Working Model &amp; Travel Requirements<\/u><\/p><ul><li>Global creative remit within a matrixed organisation.<\/li><li>Regular collaboration across marketing, brand and product teams.<\/li><li>Travel as required to support key initiatives.<\/li><\/ul><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p>\",\"ats_external_id\":\"R1723650\",\"location\":\"COL, Amazonas\",\"job_type\":\"full_time\",\"salary\":\"27970937.42\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-05-16T02:04:14.134+08:00\",\"created_at\":\"2026-04-24T00:09:04.723+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzc3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1723650-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dbe8a853f7bb7\",\"descriptor\":\"Concentrix CVG Customer Management Colombia S.A.S.\",\"reference_id\":\"YCO01\",\"organization_reference_id\":\"YCO01\"},\"location\":{\"city\":\"COL\",\"state\":\"Amazonas\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CO-WFH-INDIR-01\",\"wid\":\"740544c0a47f013986ee73771f11e755\",\"descriptor\":\"COL Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2336\",\"descriptor\":\"Associate Director, Creative Services\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372771\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1723650-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Work-at-Home\/Creative-Director---Graphic-Design---Video-Production_R1723650-1\/apply\",\"job_requisition_id\":\"R1723650\"}],\"organizations\":[{\"wid\":\"f9af6d726098019bab7d69163c069fbc\",\"descriptor\":\"(CORP) Corporate Marketing\",\"reference_id\":\"CORPORATEMKTNG\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dbe8a853f7bb7\",\"descriptor\":\"Concentrix CVG Customer Management Colombia S.A.S.\",\"reference_id\":\"YCO01\",\"custom_reference_id\":null,\"company_reference_id\":\"YCO01\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rob.hamblett@concentrix.com\"},\"first_name\":\"Rob Hamblett (102526725)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1723650\",\"wid\":\"dde08a7547421001a489a8145ffb0000\",\"descriptor\":\"Creative Director - Graphic Design & Video Production\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1025\",\"campaign_id\":\"17768\",\"campaign_title\":\"Manager I, Digital Operations R1725035\",\"campaign_type\":\"job_application\",\"job_title\":\"CX Digital Manager\",\"street\":\"ARE Abu Dhabi -  Building Khaleej Area\",\"address\":\"ARE Abu Dhabi -  Building Khaleej Area\",\"city\":\"Abu Dhabi\",\"state\":\"Abu Dhabi\",\"postal_code\":null,\"region\":null,\"country\":\"United Arab Emirates\",\"short_description\":\"We are seeking an experienced Digital Manager to drive digital transformation, operational excellence, and customer experience optimization across our real estate portfolio. This strategic role will be based in Abu Dhabi and responsible for developing and implementing digital solutions that enhance operational efficiency, improve stakeholder engagement, and maximize the value of our digital assets and touchpoints.\\nThe Digital Manager will serve as a key change agent, working closely with leadership, operations teams, and external stakeholders to identify opportunities for digital innovation, analyze performance data, and implement best-in-class digital strategies that align with our business objectives.\",\"long_description\":\"<p>Job Description<\/p><p>Key responsibilities<\/p><p>Digital Strategy &amp; Transformation<\/p><ul><li>Analyze current digital usage patterns and identify opportunities for enhanced digital adoption across all customer and operational touchpoints<\/li><li>Develop comprehensive proposals for digital change initiatives, including detailed business cases with clear ROI \/ impact projections<\/li><li>Lead digital transformation projects from conception through implementation, ensuring alignment with organizational strategy<\/li><li>Drive the adoption of automation tools, AI-driven analytics, and process optimization technologies to improve scalability and reduce manual dependencies<\/li><li>Champion digital-first behaviors across the organization, working with management to embed digital capabilities within existing operations<\/li><\/ul><p>Operations Management &amp; Process Excellence<\/p><ul><li>Design and organize seamless user experiences across multiple channels and customer touchpoints<\/li><li>Implement robust governance models, risk controls, and regulatory compliance measures for digital operations<\/li><li>Utilize Lean, Six Sigma, and other methodologies to identify and eliminate operational inefficiencies<\/li><li>Spearhead robotic process automation (RPA) and AI-driven solutions to enhance operational effectiveness<\/li><li>Conduct root cause analysis to identify operational deficiencies related to digital usage and implement sustainable corrective actions<\/li><li>Establish continuous improvement frameworks including Kaizen principles and business process reengineering<\/li><\/ul><p>Data Analytics &amp; Performance Management<\/p><ul><li>Leverage advanced analytics, dashboards, and real-time reporting tools to track digital performance and identify trends<\/li><li>Develop and maintain digital usage reporting frameworks to measure adoption, engagement, and business impact<\/li><li>Utilize predictive modeling and business intelligence tools (Power BI, Tableau, SQL) to derive actionable insights<\/li><li>Monitor benefit forecasting and tracking for digital initiatives, ensuring delivery of projected outcomes<\/li><li>Conduct regular operational audits to evaluate digital performance and recommend strategic improvements<\/li><\/ul><p>Stakeholder Management &amp; Communication<\/p><ul><li>Present proposals, findings, and recommendations to senior leadership and key stakeholders with clarity and impact<\/li><li>Capture and translate business requirements into technical specifications for digital solutions<\/li><li>Act as liaison between business units, technology teams, and external vendors to ensure seamless delivery<\/li><li>Conduct regular business reviews to evaluate digital initiative performance and alignment with objectives<\/li><li>Implement structured feedback mechanisms to capture stakeholder input and drive continuous improvement<\/li><\/ul><p>Change Management &amp; Implementation<\/p><ul><li>Author and communicate digital behavior requirements and standards across the organization<\/li><li>Support change thinking and change management initiatives throughout digital transformation projects<\/li><li>Analyze system changes and assess their impact on business operations and user experience<\/li><li>Communicate technical changes effectively to operational teams and support successful implementation<\/li><li>Create compelling change stories using data visualization and presentation techniques to drive adoption<\/li><\/ul><p>Team Leadership &amp; Capability Building<\/p><ul><li>Lead, mentor, and develop team members with a focus on digital excellence and innovation<\/li><li>Foster a culture of ownership, accountability, and continuous learning<\/li><li>Provide input to training programs to upskill employees on digital tools, analytics platforms, and process excellence<\/li><li>Promote consultative approaches to problem-solving and critical thinking across the team<\/li><\/ul><p><\/p><p>Qualifications and experience<\/p><p>Education<\/p><ul><li>Bachelor&#39;s or Master&#39;s degree in Business Administration, Information Systems, Digital Technology, Operations Management, or related field<\/li><\/ul><p>Experience<\/p><ul><li>Minimum 8 years of progressive experience in digital transformation, operations management, or digital delivery roles<\/li><li>Proven track record in the real estate, banking, government, or property management sectors<\/li><li>Strong experience in service delivery, process excellence, and operational transformation<\/li><li>Demonstrated success in leading digital adoption initiatives and change management programs<\/li><li>Experience with CRM platforms, workflow automation, and digital customer engagement solutions<\/li><\/ul><p>Technical Skills<\/p><ul><li>Advanced proficiency in business intelligence and analytics tools (Power BI, Tableau, Excel, SQL)<\/li><li>Strong understanding of CRM systems, preferably Salesforce and Genesys platforms<\/li><li>Knowledge of app development and deployment processes<\/li><li>Understanding of API integration and system connectivity<\/li><li>Experience with process automation tools and RPA technologies<\/li><li>Familiarity with Lean, Six Sigma, or other process improvement methodologies (certification preferred)<\/li><\/ul><p>Core Competencies<\/p><ul><li>Exceptional communication skills across all formats (verbal, written, presentation)<\/li><li>Advanced PowerPoint skills with ability to structure complex information and create compelling visual narratives<\/li><li>Strong influencing and stakeholder management capabilities<\/li><li>Consultative approach with ability to critique thinking and challenge assumptions<\/li><li>Root cause problem-solving expertise using analytical frameworks<\/li><li>Project management experience with demonstrated ability to deliver complex initiatives<\/li><li>Critical thinking and strategic analysis capabilities<\/li><li>Change story creation and communication expertise<\/li><li>Strong command of English language (written and spoken)<\/li><\/ul><p>What we offer<\/p><ul><li>Opportunity to shape digital strategy for a leading real estate development and management company<\/li><li>Collaborative work environment with senior leadership visibility<\/li><li>Exposure to diverse real estate portfolio and complex operational challenges<\/li><li>Professional development and continuous learning opportunities<\/li><li>Competitive compensation package commensurate with experience<\/li><\/ul>\",\"ats_external_id\":\"R1725035\",\"location\":\"Abu Dhabi, Abu Dhabi\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:24.184+08:00\",\"created_at\":\"2026-04-23T22:05:16.429+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzc2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Abu-Dhabi----Building-Khaleej-Area\/CX-Digital-Manager_R1725035\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Digital\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Abu Dhabi\",\"state\":\"Abu Dhabi\",\"country\":{\"wid\":\"7b4fa1f369bd4604ba3692682fcbe345\",\"iso2\":\"AE\",\"iso3\":\"ARE\",\"descriptor\":\"United Arab Emirates\",\"iso_numeric\":\"784\"},\"postal_code\":null,\"primary_location\":{\"id\":\"AE-ABU-CLIEN-01\",\"wid\":\"4a15981729b40105d71091416f230000\",\"descriptor\":\"ARE Abu Dhabi -  Building Khaleej Area\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marsha.joseph@concentrix.com\"},\"first_name\":\"Joseph, Marsha\"},\"categories\":[{\"descriptor\":\"CF Digital\"}],\"recruiters\":[{\"id\":\"101923669\",\"wid\":\"289a66e9e81401031eaaed6baca70000\",\"descriptor\":\"Marsha Joseph (101923669)[C]\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0689\",\"descriptor\":\"Manager I, Digital Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369751\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Abu-Dhabi----Building-Khaleej-Area\/CX-Digital-Manager_R1725035\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Abu-Dhabi----Building-Khaleej-Area\/CX-Digital-Manager_R1725035\/apply\",\"job_requisition_id\":\"R1725035\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"trupti.kothari@concentrix.com\"},\"first_name\":\"Trupti Kothari (985410)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725035\",\"wid\":\"5570d861bf2f10019859e7a15a250000\",\"descriptor\":\"CX Digital Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1026\",\"campaign_id\":\"17745\",\"campaign_title\":\"Specialist, Sales Trainer R1724715\",\"campaign_type\":\"job_application\",\"job_title\":\"Qualcomm Sales Enablement Specialist (English-speaking) - Hybrid HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We are seeking a sales-driven professional to act as a dedicated expert and advocate for Qualcomm products within our organization. This role focuses on developing deep product knowledge, enabling internal sales teams, and driving overall growth of Qualcomm-related business.\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you passionate about technology and sales, and ready to make an impact with a global leader?<\/p><p>We\u2019re a global technology and services company powering the brands of the future. In this role, you\u2019ll work with one of the most innovative players in the tech industry, helping drive product adoption and sales performance.<\/p><p><\/p><p>As a Qualcomm Sales Enablement Specialist in Barcelona, you\u2019ll act as the key expert connecting product knowledge, sales strategy, and business growth.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>We\u2019ll give you the tools, training, and support you need to succeed. You\u2019ll develop deep expertise in cutting-edge technology, while building strong skills in sales enablement, stakeholder management, and strategic positioning.<\/p><p><\/p><p>At Concentrix, there\u2019s real career growth potential, with opportunities to move into senior sales, product, or strategy roles.<\/p><p><\/p><p><b>Summary<\/b><\/p><p>We are seeking a sales-driven professional to act as a dedicated expert and advocate for Qualcomm products within our organization. This role focuses on developing deep product knowledge, enabling internal sales teams, and driving overall growth of Qualcomm-related business.<\/p><p><\/p><p><b>Responsibilities<\/b>\u00a0<\/p><ul><li><h2>Develop and maintain strong expertise in Qualcomm products, solutions, and value propositions<\/h2><\/li><li><h2>Act as the internal \u201cgo-to\u201d specialist and advocate for all Qualcomm offerings<\/h2><\/li><li><h2>Support and collaborate closely with sales teams to drive product awareness and revenue growth<\/h2><\/li><li><h2>Deliver training sessions and enablement programs to improve team knowledge and sales effectiveness<\/h2><\/li><li><h2>Translate technical product features into clear business value for both internal teams and customers<\/h2><\/li><li><h2>Identify opportunities to expand Qualcomm product adoption across accounts<\/h2><\/li><li><h2>Provide ongoing feedback from the field to improve positioning and sales strategies<\/h2><\/li><\/ul><p><\/p><p><b>Key Requirements<\/b>\u00a0\u00a0<\/p><ul><li><h2>Are bilingual or proficient in English<\/h2><\/li><li><h2>Strong product knowledge or ability to quickly build deep technical understanding<\/h2><\/li><li><h2>Excellent communication and presentation skills<\/h2><\/li><li><h2>Proven ability to train, influence, and support sales teams<\/h2><\/li><li><h2>Sales-oriented mindset with a focus on driving results<\/h2><\/li><li><h2>Strong collaboration and stakeholder management skills<\/h2><\/li><\/ul><p><\/p><p><b>Preferred Profile<\/b><\/p><ul><li><h2>Experience in inside sales, sales enablement, or product specialist roles<\/h2><\/li><li><h2>Background in technology, semiconductors, or related industries<\/h2><\/li><li><h2>Ability to simplify complex technical concepts for diverse audiences<\/h2><\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><ul><li><h2>Full-time contract (39h\/week) Monday to Friday, 09:00\u201318:00<\/h2><\/li><li><h2>Salary: 28,500 euros gross\/year &#43; up to \u20ac6,500 bonus &#43; private medical insurance<\/h2><\/li><li><h2>Bring-a-friend (referral) bonus opportunities<\/h2><\/li><li><h2>Full paid training on the company and the project you&#39;ll be working on<\/h2><\/li><li><h2>Career development programs and specialized courses<\/h2><\/li><li><h2>Great office location in Barcelona, and opportunity to work from home some days after trial period<\/h2><\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>At<span>\u00a0<\/span><b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p>R1724715<\/p>\",\"ats_external_id\":\"R1724715\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"2375\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-30T18:04:57.190+08:00\",\"created_at\":\"2026-04-23T18:07:20.809+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzc0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Specialist---Qualcomm-Products_R1724715-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nelia.serena@concentrix.com\"},\"first_name\":\"Carrasco Serena, Nelia\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102542078\",\"wid\":\"da7d7d2449a21010333141f280580003\",\"descriptor\":\"Nelia Carrasco Serena (102542078)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3244\",\"descriptor\":\"Specialist, Sales Trainer\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370653\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Specialist---Qualcomm-Products_R1724715-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Specialist---Qualcomm-Products_R1724715-1\/apply\",\"job_requisition_id\":\"R1724715\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stuart.smith3@concentrix.com\"},\"first_name\":\"Stuart Smith (102541645)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724715\",\"wid\":\"57d20cff6fe61001907b04db0c100000\",\"descriptor\":\"Qualcomm Sales Enablement Specialist (English-speaking) - Hybrid HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1027\",\"campaign_id\":\"17744\",\"campaign_title\":\"Representative, Operations Support R1724225\",\"campaign_type\":\"job_application\",\"job_title\":\"Help Desk Support(English - speaking) - On-site HI03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Operational Support role provides comprehensive support across Sales, Operations, and IT functions to the HP program in both client-facing and internal environments, enabling seamless integration and continuity across the IT infrastructure.\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking to grow your career in IT and operations within a dynamic, international environment?<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. In this role,<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>support a key client program, ensuring smooth day-to-day operations across IT, Sales, and Operations environments.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As an <\/span><\/span> <span>Help Desk Support<\/span> <span><span> in Barcelona, you will play a critical role in<span>\u00a0<\/span><\/span><span>maintaining<span>\u00a0<\/span>systems, supporting users, and enabling business continuity.<\/span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>provide you with the tools, training, and support you need to succeed. At Concentrix, there\u2019s real career growth potential, with opportunities to expand your skills across IT support, operations, and project coordination.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Provide technical support across multiple environments, resolving<span>\u00a0<\/span><\/span><span>incidents<\/span><span><span>\u00a0<\/span>and managing service requests within SLA and quality standards.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Monitor systems and<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>potential issues, escalating and reporting as needed to prevent wider impact.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Support business locations with on-site and remote<span>\u00a0<\/span><\/span><span>assistance<\/span><span>, ensuring smooth day-to-day operations.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Coordinate onboarding processes, including account setup, access provisioning, and device preparation for new starters.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Manage IT assets and equipment, including inventory control, device lifecycle, installations, and troubleshooting.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Deliver training and documentation, including onboarding sessions, refresher<span>\u00a0<\/span><\/span><span>trainings<\/span><span>, and user guides to improve adoption and reduce incidents.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>1\u20132 years of experience in IT support, customer service, or call center environments.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Strong English communication skills (written and spoken).\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Solid knowledge of PC hardware, software, Windows OS, and Microsoft Office tools.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Strong problem-solving, organizational, and multitasking skills.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Team-oriented with a customer-focused mindset and high attention to detail.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Reliable, proactive, and able to work independently in a fast-paced environment.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Nice to have<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Knowledge of PC &amp; Print devices and hardware<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Full-time\u00a0<\/span><span>39<\/span><span>\u00a0hours\/week \u2013 temporary contract\u00a0<\/span><span>Monday to Friday from 9:00 to 18:00<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Salary<span>\u00a0<\/span><\/span><span>19.654<\/span><span>\u20ac gross\/year<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Great location<\/span><span><span>\u00a0<\/span>in Barcelona\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Bring-a-friend (referral) bonus opportunities\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Full paid training on the company and the project<\/span><span><span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>be working on\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Career development programs and specialized courses\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you<\/span><\/b><span><span>!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u202f<\/span><\/i><span><span>\u202f\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><span>R1724225\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1724225\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1637.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-28T20:07:50.414+08:00\",\"created_at\":\"2026-04-23T18:07:20.640+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzc0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Operational-Support--English---speaking----On-site-HI03_R1724225\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nelia.serena@concentrix.com\"},\"first_name\":\"Carrasco Serena, Nelia\"},\"categories\":[{\"descriptor\":\"CF Operations Support\"}],\"recruiters\":[{\"id\":\"102542078\",\"wid\":\"da7d7d2449a21010333141f280580003\",\"descriptor\":\"Nelia Carrasco Serena (102542078)\"},{\"id\":\"102540815\",\"wid\":\"da7d7d2449a210103830eaa65de00002\",\"descriptor\":\"Moritz Karl Woletz (102540815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0741\",\"descriptor\":\"Representative, Operations Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370228\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Operational-Support--English---speaking----On-site-HI03_R1724225\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Operational-Support--English---speaking----On-site-HI03_R1724225\/apply\",\"job_requisition_id\":\"R1724225\"}],\"organizations\":[{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null},{\"wid\":\"31d40b724ab8014543d604766d1934d5\",\"descriptor\":\"COGS (CORP) Ops Support Non-Billable - Direct\",\"reference_id\":\"CORPOPSSPTNBDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"eszter.toth1@concentrix.com\"},\"first_name\":\"Eszter Laura Toth (102538365)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724225\",\"wid\":\"57d20cff6fe610019041127a18c30000\",\"descriptor\":\"Help Desk Support(English - speaking) - On-site HI03\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1028\",\"campaign_id\":\"17730\",\"campaign_title\":\"Sr. Technical, IT Data Analysis (TCF) R1724433\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Data Architect\/Analyst - Bilingual\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We are looking for a Senior level Data Architect\/Analyst with demonstrated problem solving expertise and practical experience designing, analyzing, and supporting both OLTP and OLAP systems.<\/p><p><\/p><p><b>Qualifications<\/b><\/p><p><\/p><p><b>Experience<\/b><\/p><p><b>Data Analyst Experience (required):<\/b><\/p><ul><li><p><b>Recent hands<\/b><b>\u2011<\/b><b>on experience <\/b>in a<b> Data Analyst (DA) <\/b>role (current or immediately prior role) performing <b>Data modeling<\/b> for <b>OLTP<\/b> and <b>OLAP\/EDW<\/b>, Source\u2011to\u2011target data mappings, and writing complex transformation rules.<\/p><\/li><li><p>Core DA project delivery responsibilities.<\/p><\/li><\/ul><p>Multi\u2011Role Capability (required):<\/p><ul><li><p>Data Analyst (DA) primary role: Data modeling, mapping, profiling, and documentation.<\/p><\/li><li><p>Business Analyst (BA) mindset: Gathering, clarifying, and documenting business and technical requirements directly with stakeholders, as needed.<\/p><\/li><li><p>Project Manager mindset: Planning, organizing, and tracking their own technical work when no formal PM is assigned.<\/p><\/li><li><p>Look for examples of independently owned deliverables and timelines.<\/p><\/li><\/ul><p><b>Availability &amp; Work Expectations<\/b> (no negotiable):<\/p><ul><li><p><b>Time Zone Availability<\/b> - <b>Central Time<\/b>.<\/p><\/li><\/ul><p>Contractor Expectations (required):<\/p><ul><li><p>This role requires hands\u2011on delivery, not advisory\/consulting work.<\/p><\/li><li><p>Comfortable owning outcomes end\u2011to\u2011end.<\/p><\/li><\/ul><p><b>Strong Communication &amp; Problem<\/b><b>\u2011<\/b><b>Solving Skills<\/b> <b>(required):<\/b><\/p><ul><li><p>Clear, professional written and verbal communication in <b>English<\/b>.<\/p><\/li><li><p>Ability to explain complex technical concepts to both technical and non\u2011technical stakeholders,<\/p><\/li><li><p>Screen for examples of documentation, stakeholder interaction, or cross\u2011team communication.<\/p><\/li><li><p>Ability to analyze ambiguous or complex problems.<\/p><\/li><li><p>Identify and document root cause.<\/p><\/li><li><p>Propose and execute viable, practical solutions.<\/p><\/li><li><p>Look for real troubleshooting or issue\u2011resolution examples.<\/p><\/li><\/ul><p><\/p><p><b>Data Modeling &amp; Architecture (required)<\/b><\/p><p>Experience designing and maintaining <b>physical data models<\/b> by translating business requirements into scalable solutions.<\/p><p>Familiar applying <b>enterprise modeling<\/b> best practices across <b>EDW<\/b> and <b>OLTP<\/b>, including:<\/p><ul><li><p>Kimball dimensional modeling.<\/p><\/li><li><p>Medallion architecture.<\/p><\/li><li><p>Normalized (3NF) transactional models.<\/p><\/li><\/ul><p>Solid knowledge of <b>OLTP<\/b> modeling, including <b>SQL Server<\/b> temporal tables.<\/p><p>Working understanding of <b>XML<\/b> and <b>XSD<\/b>, including:<\/p><ul><li><p>Differences between XSD vs XML.<\/p><\/li><li><p>Canonical data models and schema design.<\/p><\/li><\/ul><p>Experience in Fail Fast Execution (required), being familiar with moving forward with initial solutions, testing early, identifying issues quickly, and pivoting without delay rather than waiting for perfect requirements or designs.<\/p><p><\/p><p><b>Data Engineering &amp; Platform Experience<\/b><\/p><p>Hands\u2011on experience with cloud and enterprise data platforms, including:<\/p><ul><li><p><b>Azure<\/b>, <b>Microsoft Fabric<\/b> <b>(preferred),<\/b> AWS (acceptable).<\/p><\/li><li><p>SQL Server, Oracle.<\/p><\/li><li><p>Azure Synapse, Lakehouse architectures.<\/p><\/li><\/ul><p>Experience implementing data distribution and partitioning strategies, including:<\/p><ul><li><p>Azure Synapse data distribution.<\/p><\/li><li><p>Delta Lake partitioning.<\/p><\/li><\/ul><p>Experience performing data profiling to assess quality, structure, and analytics readiness.<\/p><ul><li><p>Senior\u2011level on <b>SQL<\/b> expertise, including:<\/p><ul><li><p><b>T\u2011SQL<\/b> and PL\/SQL.<\/p><\/li><li><p><b>DDL\/DML<\/b> creation.<\/p><\/li><li><p>Ability to create and troubleshoot stored procedures, views, functions<\/p><\/li><\/ul><\/li><\/ul><p>Proven experience in:<\/p><ul><li><p>Query Performance Tuning.<\/p><\/li><li><p>Data Validation.<\/p><\/li><li><p>Ensuring accuracy, completeness, and reliability of datasets.<\/p><\/li><\/ul><p><\/p><p><b>Data Governance Responsibilities (required)<\/b><\/p><p>Experience ensuring analytics and reporting data adheres to data governance standards, including:<\/p><ul><li><p>Data quality.<\/p><\/li><li><p>Metadata and documentation.<\/p><\/li><li><p>Privacy and security considerations.<\/p><\/li><\/ul><p>Experience acting as a technical data steward for assigned domains by:<\/p><ul><li><p>Defining and maintaining trusted data definitions.<\/p><\/li><li><p>Partnering with business and technical teams on metrics and business rules.<\/p><\/li><\/ul><p><\/p><p><b>CI\/CD &amp; Version Control (preferred)<\/b><\/p><p>Experience using GitHub for version control of SQL, code, and with understanding of:<\/p><ul><li><p>Branching and merging strategies.<\/p><\/li><li><p>CI\/CD deployment approaches for database objects across environments.<\/p><\/li><\/ul><p><\/p><p><b>Tools &amp; Technologies (Hands\u2011On preferred)<\/b><\/p><p>Data modeling tools:<\/p><ul><li><p>Erwin (preferred).<\/p><\/li><li><p>ER\/Studio or equivalent accepted.<\/p><\/li><\/ul><p>Development tools (preferred):<\/p><ul><li><p>Visual Studio Code.<\/p><\/li><li><p>XMLSpy.<\/p><\/li><\/ul><p>Source\u2011to\u2011target mapping:<\/p><ul><li><p>Erwin DI Suite \/ Erwin Mapping Manager (preferred).<\/p><\/li><li><p>Excel\u2011based mappings (acceptable).<\/p><\/li><\/ul><p>Programming:<\/p><ul><li><p>Python (working knowledge required).<\/p><\/li><\/ul><p><\/p><p><b>SDLC &amp; Delivery Methodologies<\/b><\/p><p>Experience working in:<\/p><ul><li><p>Waterfall.<\/p><\/li><li><p>Agile \/ SCRUM.<\/p><\/li><li><p>Sprint\u2011based delivery models.<\/p><\/li><\/ul><p><\/p><p><b>AI &amp; Modern Analytics Practices (Nice to See, Strong Plus)<\/b><\/p><p>Experience actively leveraging AI tools in daily work to:<\/p><ul><li><p>Generate or optimize SQL\/Python.<\/p><\/li><li><p>Accelerate analysis.<\/p><\/li><li><p>Improve documentation.<\/p><\/li><li><p>Support data quality and governance tasks.<\/p><\/li><li><p>Look for practical, productivity\u2011focused usage (not experimentation only).<\/p><\/li><\/ul><p><\/p><p><b>Development Background (preferred)<\/b><\/p><p>Hands\u2011on development experience in cloud data platforms, including:<\/p><ul><li><p>Pipelines.<\/p><\/li><li><p>Pyspark Notebooks.<\/p><\/li><li><p>Azure Data Factory.<\/p><\/li><\/ul><p><\/p><p>#LI-Remote #Latam #DataArchitect #DataAnalyst #DataModeling<\/p>\",\"ats_external_id\":\"R1724433\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"62497.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-24T10:09:05.641+08:00\",\"created_at\":\"2026-04-23T16:09:35.381+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzczMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Senior-Data-Architect-Analyst---Bilingual_R1724433\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Generalists\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF IT Generalists\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"},{\"id\":\"102009992\",\"wid\":\"871dd66c54300107b3ad8716fae40000\",\"descriptor\":\"Jose Luis Reyes Reyes (102009992)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0376\",\"descriptor\":\"Sr. Technical, IT Data Analysis (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369892\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Senior-Data-Architect-Analyst---Bilingual_R1724433\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Senior-Data-Architect-Analyst---Bilingual_R1724433\/apply\",\"job_requisition_id\":\"R1724433\"}],\"organizations\":[{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"9df561df9bbd01197a435dccb3060000\",\"descriptor\":\"W0ZHFN Amc Theatres Global Hadoop Dev\",\"reference_id\":\"W0ZHFN\",\"custom_reference_id\":\"W0ZHFN\",\"company_reference_id\":null},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8cec526bf85b011977dd49ac8bc40000\",\"descriptor\":\"8634 - Amc - PUSA5637\",\"reference_id\":\"PUSA5637\",\"custom_reference_id\":\"PUSA5637\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gisela.ramirez@concentrix.com\"},\"first_name\":\"Gisela Ramirez Dominguez (102070905)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1724433\",\"wid\":\"9ed6f29c5a961001896dc10a8e0b0000\",\"descriptor\":\"Senior Data Architect\/Analyst - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b><span>Role Fit &amp; Experience <\/span><\/b><\/p><p>Recent Data Analyst Experience (REQUIRED): Candidate must have very recent hands\u2011on experience in a Data Analyst (DA) role (current or immediately prior role), performing:<\/p><ul><li><p>Data modeling for OLTP and OLAP\/EDW<\/p><\/li><li><p>Source\u2011to\u2011target data mappings, writing complex transformation rules<\/p><\/li><li><p>Core DA project delivery responsibilities<\/p><\/li><li><p>Do NOT advance candidates whose DA experience is historical (e.g., 8\u201310&#43; years ago)<\/p><\/li><\/ul><p>Multi\u2011Role Capability (REQUIRED): Candidate must demonstrate capability across three functions:<\/p><ul><li><p>Data Analyst (DA) primary role: Data modeling, mapping, profiling, documentation<\/p><\/li><li><p>Business Analyst (BA) mindset: Gathering, clarifying, and documenting business and technical requirements directly with stakeholders, as needed<\/p><\/li><li><p>Project Manager mindset: Planning, organizing, and tracking their own technical work when no formal PM is assigned<\/p><\/li><li><p>Look for examples of independently owned deliverables and timelines.<\/p><\/li><\/ul><p>Availability &amp; Work Expectations (Non\u2011Negotiable)<\/p><ul><li><p>Time Zone Availability: Must be available for consistent collaboration during Central Time (9:00 a.m. \u2013 4:00 p.m. CT).<\/p><\/li><li><p>Do not submit candidates unable to align to these hours.<\/p><\/li><\/ul><p>Contractor Expectations (REQUIRED): This role requires hands\u2011on delivery, not advisory\/consulting work. Candidate must be comfortable owning outcomes end\u2011to\u2011end.<\/p><p>Communication &amp; Problem\u2011Solving (Critical)<\/p><p>Strong Communication Skills (REQUIRED):<\/p><ul><li><p>Clear, professional written and verbal communication<\/p><\/li><li><p>Ability to explain complex technical concepts to both technical and non\u2011technical stakeholders<\/p><\/li><li><p>Screen for examples of documentation, stakeholder interaction, or cross\u2011team communication.<\/p><\/li><\/ul><p>Problem Solver (REQUIRED):<\/p><ul><li><p>Ability to analyze ambiguous or complex problems<\/p><\/li><li><p>Identify and document root cause<\/p><\/li><li><p>Propose and execute viable, practical solutions<\/p><\/li><li>Look for real troubleshooting or issue\u2011resolution examples.<\/li><\/ul><p><\/p><p><\/p><p><b>Data Modeling &amp; Architecture<\/b><\/p><p>Design and maintain physical data models by translating business requirements into scalable solutions. Apply enterprise modeling best practices across EDW and OLTP, including:<\/p><ul><li>Kimball dimensional modeling<\/li><li>Medallion architecture<\/li><li>Normalized (3NF) transactional models<\/li><\/ul><p>Solid knowledge of OLTP modeling, including SQL Server temporal tables. Working understanding of XML and XSD, including:<\/p><ul><li>Differences between XSD vs XML<\/li><li>Canonical data models and schema design<\/li><\/ul><p>Fail\u2011Fast Execution Required: Candidate must be comfortable moving forward with an initial solution, testing early, identifying issues quickly, and pivoting without delay rather than waiting for perfect requirements or designs.<\/p><p><\/p><p><b>Data Engineering &amp; Platform Experience<\/b><\/p><p>Hands\u2011on experience with cloud and enterprise data platforms, including:<\/p><ul><li>Azure, Microsoft Fabric (preferred), AWS (acceptable),<\/li><li>SQL Server, Oracle<\/li><li>Azure Synapse, Lakehouse architectures<\/li><\/ul><p>Implement data distribution and partitioning strategies, including:<\/p><ul><li>Azure Synapse data distribution<\/li><li>Delta Lake partitioning<\/li><\/ul><p>Perform data profiling to assess quality, structure, and analytics readiness.<\/p><ul><li>SQL &amp; Data Validation (Senior\u2011Level)<\/li><li>Senior\u2011level SQL expertise, including:<ul><li>T\u2011SQL and PL\/SQL<\/li><li>DDL\/DML creation<\/li><li>Ability to create and troubleshoot stored procedures, views, functions<\/li><\/ul><\/li><\/ul><p>Proven experience in:<\/p><ul><li>Query performance tuning<\/li><li>Data validation<\/li><li>Ensuring accuracy, completeness, and reliability of datasets<\/li><li>Screen out candidates with only basic or read\u2011only SQL experience.<\/li><\/ul><p><\/p><p><b>CI\/CD &amp; Version Control (Preferred)<\/b><\/p><p>Experience using GitHub for version control of SQL and code. Understanding of:<\/p><ul><li>Branching and merging strategies<\/li><li>CI\/CD deployment approaches for database objects across environments<\/li><\/ul><p><\/p><p><b>Data Governance Responsibilities (Required)<\/b><\/p><p>Ensure analytics and reporting data adheres to data governance standards, including:<\/p><ul><li>Data quality<\/li><li>Metadata and documentation<\/li><li>Privacy and security considerations<\/li><\/ul><p>Act as a technical data steward for assigned domains by:<\/p><ul><li>Defining and maintaining trusted data definitions<\/li><li>Partnering with business and technical teams on metrics and business rules<\/li><\/ul><p><\/p><p><b>Tools &amp; Technologies (Hands\u2011On Preferred)<\/b><\/p><p>Data modeling tools:<\/p><ul><li>Erwin (preferred)<\/li><li>ER\/Studio or equivalent accepted<\/li><\/ul><p>Development tools (preferred):<\/p><ul><li>Visual Studio Code<\/li><li>XMLSpy<\/li><\/ul><p>Source\u2011to\u2011target mapping:<\/p><ul><li>Erwin DI Suite \/ Erwin Mapping Manager (preferred)<\/li><li>Excel\u2011based mappings (acceptable)<\/li><\/ul><p>Programming:<\/p><p>Python (working knowledge required<\/p><p><\/p><p><b>SDLC &amp; Delivery Methodologies<\/b><\/p><p>Experience working in:<\/p><ul><li>Waterfall<\/li><li>Agile \/ SCRUM<\/li><li>Sprint\u2011based delivery models<\/li><\/ul><p>Comfortable collaborating in both structured and iterative environments.<\/p><p><\/p><p><b>AI &amp; Modern Analytics Practices (Nice to See, Strong Plus)<\/b><\/p><p>Actively leverages AI tools in daily work to:<\/p><ul><li>Generate or optimize SQL\/Python<\/li><li>Accelerate analysis<\/li><li>Improve documentation<\/li><li>Support data quality and governance tasks<\/li><li>Look for practical, productivity\u2011focused usage\u2014not experimentation only.<\/li><\/ul><p><\/p><p><b>Development Background (Preferred)<\/b><\/p><p>Hands\u2011on development experience in cloud data platforms, including:<\/p><ul><li>Pipelines<\/li><li>Pyspark Notebooks<\/li><li>Azure Data Factory<\/li><\/ul><p>Candidates with strong development experience in OLTP and OLAP systems, including ETL tool\u2011based development, along with strong Data Analyst skills and mindset may be considered.<\/p><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1029\",\"campaign_id\":\"17728\",\"campaign_title\":\"Product Manager (TCF) R1724452\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Owner\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We are looking for a curious and dynamic Technical Product Owner to join Vail Resorts\u2019 Core Engineering Services (CES) \u2013 Data Engineering & Enablement team. This role will own and evolve enterprise data platforms, shared services, and foundational capabilities across both on prem and cloud environments, with a primary focus on enabling marketing analytics and enterprise data consumption at scale. \\nThis Technical Product Owner will partner closely with Data Engineering, Analytics, Architecture, and business stakeholders to define, prioritize, and deliver high quality data products, BI solutions, and reporting capabilities. The role brings value through strong product ownership, technical data acumen, stakeholder leadership, and disciplined execution within a platform oriented engineering organization. \\nWe\u2019re looking for someone who enjoys unwinding complex data and platform problems as much as they enjoy facilitating alignment and prioritization workshops, and who naturally bridges business outcomes with scalable technical implementation.\",\"long_description\":\"<h1><b>Technical Product Owner \u2013 Remote in Mexico<\/b><\/h1><h1><\/h1><p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>We are looking for a curious and dynamic Technical Product Owner. This role will own and evolve enterprise data platforms, shared services, and foundational capabilities across both on prem and cloud environments, with a primary focus on enabling marketing analytics and enterprise data consumption at scale.<\/p><p><br \/>The Technical Product Owner will partner closely with Data Engineering, Analytics, Architecture, and business stakeholders to define, prioritize, and deliver high quality data products, BI solutions, and reporting capabilities. The role brings value through strong product ownership, technical data acumen, stakeholder leadership, and disciplined execution within a platform oriented engineering organization.<\/p><p><br \/>We\u2019re looking for someone who enjoys unwinding complex data and platform problems as much as they enjoy facilitating alignment and prioritization workshops, and who naturally bridges business outcomes with scalable technical implementation.<\/p><p><\/p><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><p><b>1. Product Strategy &amp; Stakeholder Leadership<\/b><\/p><ul><li><b>Discovery &amp; Alignment:<\/b> Partner with business leaders to understand needs, define outcomes, and translate them into clear product features and data requirements.<\/li><li><b>Backlog Management:<\/b> Own and prioritize the operational and enhancement backlogs, assessing severity and business impact to ensure platform stability and value delivery.<\/li><li><b>Cross-Functional Collaboration:<\/b> Partner with Project and Engineering leads to estimate effort, assess risks, manage dependencies, and maintain scope clarity.<\/li><\/ul><p><b>2. Technical Ownership &amp; Data Discovery<\/b><\/p><ul><li><b>Solution Shaping:<\/b> Collaborate with Architecture and Data Engineering to ensure business intent is reflected in scalable functional and technical designs.<\/li><li><b>Hands-on Analysis:<\/b> Perform data exploration across new and existing sources (SQL-based) to inform feasibility, solution design, and prioritization.<\/li><li><b>Product Delivery:<\/b> Drive work items through the full lifecycle\u2014from discovery and design through testing and deployment\u2014removing blockers along the way.<\/li><\/ul><p><b>3. Quality Assurance &amp; Operational Support<\/b><\/p><ul><li><b>Acceptance Criteria:<\/b> Own the definition of &#34;Done&#34; and partner with QA to ensure data quality, correctness, and readiness for release.<\/li><li><b>Production Support:<\/b> Provide operational support for production issues, working with IT teams to troubleshoot and resolve high-urgency data gaps.<\/li><li><b>Data Governance:<\/b> Evaluate multiple approaches to data consumption across analytics and self-service tools to ensure consistency across platforms.<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li><b>Education:<\/b> Bachelor\u2019s degree in computer science, Information Technology, Software Engineering, or a related technical field.<\/li><li><b>Experience:<\/b> 5&#43; years of relevant experience. This can be 5&#43; years as a TPO, or a hybrid of 3 years as TPO and 2 years in Data Engineering\/Analytics.<\/li><li><b>Language:<\/b> Fluent in English with excellent communication skills for both technical and non-technical audiences.<\/li><li><b>Certification:<\/b> CSPO (Certified Scrum Product Owner) or similar Agile certification is preferred.<\/li><\/ul><p><\/p><p><b>Technical Core<\/b><\/p><ul><li><b>Data Acumen:<\/b> Strong SQL skills and experience exploring, validating, and reasoning about complex data sets.<\/li><li><b>Agile Mastery:<\/b> Expert-level experience in backlog ownership, story refinement, and sprint planning within Agile frameworks.<\/li><li><b>Cloud Ecosystem:<\/b> Familiarity with modern data platforms such as <b>Azure, Databricks, and Snowflake<\/b>.<\/li><li><b>Documentation:<\/b> High proficiency in using Jira and Confluence for requirements tracking and cross-team collaboration.<\/li><\/ul><p><\/p><p><b>Technical Stack Summary<\/b><\/p><ul><li><b>Data Platforms:<\/b> Azure, Databricks, Snowflake, On-Premise environments.<\/li><li><b>Tools:<\/b> Jira, Confluence, SQL.<\/li><li><b>Methodology:<\/b> Agile, Scrum, Kanban.<\/li><li><b>Optional\/Plus:<\/b> Postman, Visual Studio.<\/li><\/ul><p><\/p><p><b>Join us and be part of this journey towards greater opportunities and brighter futures.<\/b><\/p>\",\"ats_external_id\":\"R1724452\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"72497.1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-16T06:06:15.645+08:00\",\"created_at\":\"2026-04-23T16:09:33.330+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzcyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Data-Engineer-Product-Owner_R1724452\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"paulina.luna@concentrix.com\"},\"first_name\":\"Luna, Paulina\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"103503816\",\"wid\":\"a4579507f4991010649c6969f84f0000\",\"descriptor\":\"Paulina Luna (103503816)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0351\",\"descriptor\":\"Sr. Product Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372545\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Data-Engineer-Product-Owner_R1724452\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Data-Engineer-Product-Owner_R1724452\/apply\",\"job_requisition_id\":\"R1724452\"}],\"organizations\":[{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"339e32adfe731028d18b69764fd20000\",\"descriptor\":\"W0ZX9W Vail Resorts\",\"reference_id\":\"W0ZX9W\",\"custom_reference_id\":\"W0ZX9W\",\"company_reference_id\":null},{\"wid\":\"4700f791fa0d10241e1de62e72ef0000\",\"descriptor\":\"24370 - VAIL RESORTS - 980006125\",\"reference_id\":\"980006125\",\"custom_reference_id\":\"980006125\",\"company_reference_id\":null},{\"wid\":\"f6cc19b10e0e100f9ec7fd78a8420000\",\"descriptor\":\"COGS (CORP) CAT TESTOPS COE\",\"reference_id\":\"CATTESTOPSDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rodrigo.madriz@concentrix.com\"},\"first_name\":\"Rodrigo Madriz Z\u00fa\u00f1iga (101726060)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1724452\",\"wid\":\"7945c9f5d2ef10018930d1831ebd0000\",\"descriptor\":\"Technical Product Owner\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1638\",\"campaign_id\":\"410\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1725048\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Fashion Industry LE02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p><\/p><p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands.\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Escalate potential service issues initially with Mentor.\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual or proficient in German plus advanced English<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 9:00 to 18:<br \/>- Salary 19 623 euros gross\/year &#43; up to 2.500 euros gross\/year in bonus \u00a0<br \/>- Great location in Barcelona \u00a0<br \/>- Bring-a-friend (referral) bonus opportunities \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1725048<\/span><\/p>\",\"ats_external_id\":\"R1725048\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-11T01:59:06.941+02:00\",\"created_at\":\"2026-04-23T16:05:22.629+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"mariaauxiliadora.ortiz@concentrix.com\"},\"first_name\":\"Ortiz, Maria Auxiliadora\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102538881\",\"wid\":\"da7d7d2449a21010333d8876bb880001\",\"descriptor\":\"Maria Auxiliadora Ortiz (102538881)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370616\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--German-speaking----Fashion-Industry-LE02_R1725048\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--German-speaking----Fashion-Industry-LE02_R1725048\/apply\",\"job_requisition_id\":\"R1725048\"}],\"organizations\":[{\"wid\":\"399e513c0e2b101fcc1a6a5443f60000\",\"descriptor\":\"W0ZO4E P_Sbt_Spain_Levis\",\"reference_id\":\"W0ZO4E\",\"custom_reference_id\":\"W0ZO4E\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"598e7abcf5cd101fca6dbe6796930000\",\"descriptor\":\"20264 - Levis - WHSBTSPAIN79\",\"reference_id\":\"WHSBTSPAIN79\",\"custom_reference_id\":\"WHSBTSPAIN79\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gabriela.dudek@concentrix.com\"},\"first_name\":\"Gabriela Anna Dudek (102541030)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1725048\",\"wid\":\"5570d861bf2f10019a9c9113ba160000\",\"descriptor\":\"Customer Service Representative (German-speaking) - Fashion Industry LE02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1639\",\"campaign_id\":\"409\",\"campaign_title\":\"Advisor II, B2B Sales R1724985\",\"campaign_type\":\"job_application\",\"job_title\":\"Hunter (Dutch or Flemish-speaking) - On-site - High Tech Industry HS03\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div>\\n<div>Job Description<\/div>\\n<\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Passionate about finding your next big opportunity? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Hunter in Valencia (On-site),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a <strong>Hunter <\/strong>on our team, you will:\u202f\u202f&nbsp;<br \/>&nbsp;<\/p>\\n<p>- Execute and achieve sales quota and targets&nbsp;<br \/>- Identify and qualify prospects and deciders in the targeted companies&nbsp;<br \/>- Focus on driving profitability through proactive management&nbsp;<br \/>- Track, manage, and report ongoing activity relative to sales pipeline&nbsp;<br \/>- Review level of client satisfaction and escalating issues when necessary&nbsp;<br \/>- Communicate client feedback to appropriate parties for follow upon potential business&nbsp;<br \/>- Timely response and resolution of incoming customer or partner calls regarding, customer inquiries and request&nbsp;<br \/>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound&nbsp;<br \/>- Make outbound calls to existing customers when required&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Are proficient or bilingual in English<br \/>- Have strong communication skills&nbsp;<br \/>- Have solid Sales Background&nbsp;<br \/>- Are achievement and goal oriented&nbsp;<br \/>- Have good computer skills&nbsp;<br \/>- Have previous experience in Sales B2B&nbsp;<br \/>- Are motivated and self-starter&nbsp;<br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Full-time 39 hours\/week permanent contract: Monday to Thursday from 9:30 to 18:30, Friday 9:30 to 17:30&nbsp;<br \/>- Salary 21.800 euros gross\/year + up to 6.000 euros gross\/year in bonus&nbsp;+ private medical insurance<br \/>- Great location in Valencia<br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/>- Career development programs and specialized courses&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer\u202f<\/em>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>\u202f<br \/>&nbsp;R1724985<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"R1724985\",\"location\":\"Valencia, Valencia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-10T01:59:11.071+02:00\",\"created_at\":\"2026-04-23T14:05:22.108+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"lucie.novotna@concentrix.com\"},\"first_name\":\"Novotn\u00e1, Lucie\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370625\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Hunter--Dutch-or-Flemish-speaking----On-site---High-Tech-Industry-HS03_R1724985\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Hunter--Dutch-or-Flemish-speaking----On-site---High-Tech-Industry-HS03_R1724985\/apply\",\"job_requisition_id\":\"R1724985\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rene.samuels@concentrix.com\"},\"first_name\":\"Johannes Maria Reinier Felicien Samuels (103415212)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724985\",\"wid\":\"57d20cff6fe6100194f329ca2a690000\",\"descriptor\":\"Hunter (Dutch or Flemish-speaking) - On-site - High Tech Industry HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1640\",\"campaign_id\":\"408\",\"campaign_title\":\"HP STORE- AM Sweden- Advisor II, B2B Sales R1724909\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (Swedish-speaking) - On site\u00a0- High Tech\u00a0Industry\u00a0HS03\u00a0\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking for<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next?<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as an Account Manager<span>\u00a0<\/span><\/span><span>in<\/span><span><span>\u00a0Barcelona <\/span><\/span><span>(on-site), you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in tech.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Career growth and personal development<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><span><span>As an<span>\u00a0<\/span><\/span><\/span><b><span>Account Manager<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Execute and achieve sales quota and targets<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Focus on SMB sales, mainly outbound activities to a set of SMB customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Build and maintain a relationship with a set of clients to increase the revenue or growth numbers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Track, manage, and report ongoing activity relative to sales plan<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Communicate client feedback to appropriate parties for follow up and resolution<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Maintain good CRM hygiene and tracking by accurately tracking all events within the CRM<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Your qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Concentrix is a great match if you:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have a proficient or bilingual level of<span>\u00a0Swedish <\/span><\/span><span>with an advanced English level<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have a solid Sales Background (outbound environment)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are achievement and goal oriented<\/span><span><span>\u00a0<\/span>and motivated and self-starter<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have<span>\u00a0<\/span><\/span><span>s<\/span><span>trong communication<\/span><span><span>\u00a0<\/span><\/span><span>and good computer<span>\u00a0<\/span><\/span><span>skills<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have pipeline management and forecasting experience<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>It would be a plus if you have<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Previous<\/span><span><span>\u00a0<\/span>experience working with channel<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full time 39 hours\/week contract: <\/span>Monday - Friday 09:00 to 18:00<\/span><br \/><span><span>- Salary 22.876 euros gross\/year &#43; up to 6.000 euros gross\/year in bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><\/p><p><span><span>- Private medical insurance<\/span><\/span><br \/><span><span>- Great office location in Barcelona<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Experience the best version of you!<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>At<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><p>R1724909<\/p>\",\"ats_external_id\":\"R1724909\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1906.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T14:05:28.461+02:00\",\"created_at\":\"2026-04-23T14:05:21.639+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"accounting\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Swedish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"aileen.albayalde@concentrix.com\"},\"first_name\":\"Albayalde, Aileen Jill\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102542229\",\"wid\":\"da7d7d2449a21010333022fc37780004\",\"descriptor\":\"Aileen Jill Albayalde (102542229)\"},{\"id\":\"102540815\",\"wid\":\"da7d7d2449a210103830eaa65de00002\",\"descriptor\":\"Moritz Karl Woletz (102540815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369962\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--Swedish-speaking----On-site---High-Tech-Industry-HS03-_R1724909\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--Swedish-speaking----On-site---High-Tech-Industry-HS03-_R1724909\/apply\",\"job_requisition_id\":\"R1724909\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"julia.arteaga@concentrix.com\"},\"first_name\":\"Julia Arteaga (103225303)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724909\",\"wid\":\"5570d861bf2f1001911ddf442edf0000\",\"descriptor\":\"Account Manager (Swedish-speaking) - On site\u00a0- High Tech\u00a0Industry\u00a0HS03\u00a0\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"534\",\"campaign_id\":\"189\",\"campaign_title\":\"NL - Schoonenberg - Arnhem(Copy - 04\/23\/26 12:20:16)\",\"campaign_type\":\"job_application\",\"job_title\":\"Help mensen horen als klantenservice expert - 28 uur, Arnhem\",\"street\":\"Velperplein 23-25\",\"address\":\"Velperplein 23-25\",\"city\":\"Arnhem\",\"state\":\"Gelderland\",\"postal_code\":\"6811 AH\",\"region\":\"Gelderland\",\"country\":\"Netherlands\",\"short_description\":\"Klantenservice leverancier hoortoestellen op locatie in hartje Arnhem.\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Bij ons krijg je de kans om in een dynamische rol te werken bij een van de topmerken in hoortoestellen. Elke dag verrassen we je met de nieuwste innovaties en een gezellige, ondersteunende sfeer waar je een echte teamspeler wordt.&nbsp;<\/span><span data-contrast=\\\"auto\\\">Ons prachtige kantoor bevindt zich in hartje Arnhem en is makkelijk bereikbaar met het OV.<\/span><span data-contrast=\\\"auto\\\">&nbsp;Als eerste aanspreekpunt voor klanten onderhoud je contact via telefoon, chat, e-mail en&nbsp;social&nbsp;media. In deze rol beheer je ook de agenda's van alle audiciens in Nederland, zodat klanten altijd op het juiste moment terecht kunnen. Je werkt minimaal 24 uur per week&nbsp;verdeeld over 4 dagen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf1f<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Wat Bieden Wij Jou?<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">\ud83c\udf1f<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83e\udd11<\/span><span data-contrast=\\\"auto\\\"> Een aantrekkelijk uurloon van &euro;15,28 indien je 21 jaar of ouder bent.<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83c\udf4e<\/span><span data-contrast=\\\"auto\\\">&nbsp;Geniet van gratis fruit en een fitnessruimte in het pand om lichaam en geest in balans te houden.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83c\udfd6<\/span><span data-contrast=\\\"auto\\\">&nbsp;Sterke vakantie- en pensioenregeling.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83c\udf93<\/span><span data-contrast=\\\"auto\\\">&nbsp;Betaalde training met directe start.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\ude8c<\/span><span data-contrast=\\\"auto\\\">&nbsp;Reiskostenvergoeding.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\udcc8<\/span><span data-contrast=\\\"auto\\\"> Groei binnen het bedrijf<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udd0d<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Wat Vragen We Van Je?<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">\ud83d\udd0d<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Breng je enthousiasme mee, ongeacht je achtergrond.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Het vermogen om goed in te leven in klanten en zelfstandig te werken is essentieel.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\udcbb<\/span><span data-contrast=\\\"auto\\\">&nbsp;Digitale vaardigheden en goede beheersing van de Nederlandse taal in woord en schrift.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">Heb je het idee dat je niet aan alles voldoet? Dan moedigen we je aan toch te solliciteren!<\/span><span data-contrast=\\\"auto\\\">! We vinden samen de juiste match.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Solliciteer direct!\u202f<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Klik\u202fop\u202fonderstaande\u202fknop om direct te\u202fsolliciteren\u202fof neem\u202fvoor\u202fmeer\u202finformatie\u202fcontact op met\u202fJeanine Pontier: jeanine.pontier@concentrix.com\u202f-\u202f06-20436628.\u202f<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"915624466\",\"location\":\"Arnhem, Gelderland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-23T15:58:29.022+02:00\",\"created_at\":\"2026-04-23T12:20:16.766+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1701\",\"campaign_id\":\"881\",\"campaign_title\":\"GTM \/ DE \/ NUE \/ VF VGE\",\"campaign_type\":\"job_application\",\"job_title\":\"4000\u20ac\/Monat* - Vertriebsmitarbeiter (m\/w\/d) f\u00fcr Gesch\u00e4ftskunden f\u00fcr Vodafone\",\"street\":\"Tullnaustrasse 20\",\"address\":\"Tullnaustrasse 20\",\"city\":\"N\u00fcrnberg\",\"state\":\"Bayern\",\"postal_code\":\"90402\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in N\u00fcrnberg!\",\"long_description\":\"<h4><strong>Power your game-changing career<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als&nbsp;<strong>Vertriebsmitarbeiter (m\/w\/d) f&uuml;r Gesch&auml;ftskunden f&uuml;r Vodafone<\/strong> bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder per Chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start ab sofort | Vollzeit | Standort N&uuml;rnberg - Hybrid-Modell m&ouml;glich | Servicezeiten: Montag - Freitag von 07:00 - 18:30 Uhr | Supportsprache: Deutsch | Inbound und Outbound | bis zu 4.000,00&euro; brutto\/Monat* | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<h4><strong><br \/>Deine Aufgaben<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Als&nbsp;<strong>Vertriebsmitarbeiter (m\/w\/d) <\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Einen&nbsp;<strong>festen Kundenstamm<\/strong> von klein- und mittelst&auml;ndischen Unternehmen betreuen, den du nach und nach aktiv erweiterst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich mit unterschiedlichen Anfragen und W&uuml;nschen deiner Gesch&auml;ftskunden im Bereich&nbsp;<strong>DSL- oder Mobilfunkanschluss<\/strong>&nbsp;auseinandersetzen und ihnen je nach Bedarf und Situation die passende L&ouml;sung anbieten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Regelm&auml;&szlig;ig die<strong>&nbsp;Vertr&auml;ge deiner Kunden<\/strong>&nbsp;&uuml;berpr&uuml;fen und durch<strong>&nbsp;individuelle Produktberatung<\/strong>&nbsp;<strong>und -optimierung<\/strong>, nicht nur Bestellungen generieren, sondern echte Bed&uuml;rfnisse deiner Gesch&auml;ftskunden erf&uuml;llen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich mit&nbsp;<strong>K&uuml;ndigungen bestehender Vertr&auml;ge auseinandersetzen<\/strong>&nbsp;und dem Kunden die richtige L&ouml;sung pr&auml;sentieren, um seinen Vertrag doch weiterzuf&uuml;hren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast und deine &Uuml;berzeugungskraft dabei h&ouml;flich mit einflie&szlig;en l&auml;sst.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Dich mit Technik auskennst<\/strong>, um so dem Kunden technische Produkte vorzustellen und seine Probleme gekonnt zu l&ouml;sen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag von 07:00 - 18:30 Uhr im Gleitzeitarbeitsmodell) abdecken kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist am<strong> Standort N&uuml;rnberg <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Vertrieb<\/strong>, im Kundenservice oder im Telekommunikationswesen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine abgeschlossene Ausbildung.<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit<\/strong> bei uns durch. Die Wochenenden sind frei und geh&ouml;ren dir!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir bieten dir ein&nbsp;<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an&nbsp;2&nbsp;Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst ein monatliches <strong>Festgehalt<\/strong>, welches durch eine sehr attraktive Provision, aber auch eine Umsatzbeteiligung erg&auml;nzt wird. Es winken somit&nbsp;<strong>bis zu 4.000&euro; brutto\/Monat*<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 30 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Concentrix Holding Germany GmbH<br \/>Tullnaustr. 20, 90402 N&uuml;rnberg<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1664241<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"3216694888\",\"location\":\"N\u00fcrnberg, Bayern\",\"job_type\":\"full_time\",\"salary\":\"4000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-13T11:49:25.381+02:00\",\"created_at\":\"2026-04-23T12:15:17.331+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84ODE?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84ODE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"535\",\"campaign_id\":\"188\",\"campaign_title\":\"NL - Schoonenberg - Arnhem\",\"campaign_type\":\"job_application\",\"job_title\":\"Boost je skills en verdien \ud83d\udcb8 in hartje Arnhem - klantenservice van de toekomst!\",\"street\":\"Velperplein 23-25\",\"address\":\"Velperplein 23-25\",\"city\":\"Arnhem\",\"state\":\"Gelderland\",\"postal_code\":\"6811 AH\",\"region\":\"Gelderland\",\"country\":\"Netherlands\",\"short_description\":\"Klantenservice leverancier hoortoestellen op locatie in hartje Arnhem.\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Bij ons krijg je de kans om in een dynamische rol te werken bij een van de topmerken in hoortoestellen. Elke dag verrassen we je met de nieuwste innovaties en een gezellige, ondersteunende sfeer waar je een echte teamspeler wordt.&nbsp;<\/span><span data-contrast=\\\"auto\\\">Ons prachtige kantoor bevindt zich in hartje Arnhem en is makkelijk bereikbaar met het OV.<\/span><span data-contrast=\\\"auto\\\">&nbsp;Als eerste aanspreekpunt voor klanten onderhoud je contact via telefoon, chat, e-mail en&nbsp;social&nbsp;media. In deze rol beheer je ook de agenda's van alle audiciens in Nederland, zodat klanten altijd op het juiste moment terecht kunnen. Je werkt minimaal 24 uur per week&nbsp;verdeeld over 4 dagen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf1f<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Wat Bieden Wij Jou?<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">\ud83c\udf1f<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83e\udd11<\/span><span data-contrast=\\\"auto\\\"> Een aantrekkelijk uurloon van &euro;15,28 indien je 21 jaar of ouder bent.<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83c\udf4e<\/span><span data-contrast=\\\"auto\\\">&nbsp;Geniet van gratis fruit en een fitnessruimte in het pand om lichaam en geest in balans te houden.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83c\udfd6<\/span><span data-contrast=\\\"auto\\\">&nbsp;Sterke vakantie- en pensioenregeling.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83c\udf93<\/span><span data-contrast=\\\"auto\\\">&nbsp;Betaalde training met directe start.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\ude8c<\/span><span data-contrast=\\\"auto\\\">&nbsp;Reiskostenvergoeding.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\udcc8<\/span><span data-contrast=\\\"auto\\\"> Groei binnen het bedrijf<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udd0d<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Wat Vragen We Van Je?<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">\ud83d\udd0d<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Breng je enthousiasme mee, ongeacht je achtergrond.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Het vermogen om goed in te leven in klanten en zelfstandig te werken is essentieel.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\udcbb<\/span><span data-contrast=\\\"auto\\\">&nbsp;Digitale vaardigheden en goede beheersing van de Nederlandse taal in woord en schrift.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">Heb je het idee dat je niet aan alles voldoet? Dan moedigen we je aan toch te solliciteren!<\/span><span data-contrast=\\\"auto\\\">! We vinden samen de juiste match.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Solliciteer direct!\u202f<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Klik\u202fop\u202fonderstaande\u202fknop om direct te\u202fsolliciteren\u202fof neem\u202fvoor\u202fmeer\u202finformatie\u202fcontact op met\u202fJeanine Pontier: jeanine.pontier@concentrix.com\u202f-\u202f06-20436628.\u202f<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"1151217413\",\"location\":\"Arnhem, Gelderland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-05T12:15:21.985+02:00\",\"created_at\":\"2026-04-23T12:10:43.308+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1641\",\"campaign_id\":\"407\",\"campaign_title\":\"Advisor I, Customer Service R1724886\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor de Servicio al Cliente - Mercado Espa\u00f1ol AD03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b>Experimenta una carrera que redefine reglas del juego\u00a0<\/b><\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><p><\/p><p>Si buscas crecer, como Asesor de Servicio al Cliente en Barcelona (presencial), formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s.\u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0<\/b><\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b><\/p><p><\/p><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><p><\/p><p>Como A<b>sesor de Servicio al Cliente <\/b>en nuestro equipo, deber\u00e1s:\u00a0<\/p><p><\/p><p>- Atender a los clientes aplicando los argumentos y directrices establecidos \u00a0<br \/>- Interactuar por diversos canales (tel\u00e9fono, correo, chat, formulario de contacto etc\u2026) con clientes y usuarios de los diferentes portales en las unidades de negocio del cliente \u00a0<br \/>- Responder a las preguntas y\/o resolver los problemas de los clientes r\u00e1pidamente cumpliendo los KPI establecidos y acordados con su supervisor \u00a0<br \/>- Conocer y estar actualizado sobre nuestros productos, servicios y pol\u00edticas de usuarios\/clientes para que pueda dar una respuesta correcta en todo momento a las preguntas de los clientes \u00a0<br \/>- Procesar pedidos, formularios y \/o peticiones seg\u00fan sea necesario en su puesto\u00a0\u00a0<\/p><p><\/p><p><b>Tus competencias\u00a0<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><p><\/p><p>Formaremos un buen equipo si t\u00fa tienes:\u00a0<\/p><p>- Un nivel nativo o proficiente de Espa\u00f1ol\u00a0<br \/>- Capacidad de resoluci\u00f3n, organizaci\u00f3n y estructura y eficacia en respuesta a imprevistos \u00a0<br \/>- Facilidad de comunicaci\u00f3n a todo nivel, relaci\u00f3n interna y externas \u00a0<br \/>- Sensibilidad a los requerimientos del servicio y a las necesidades de los clientes \u00a0<br \/>- Orientaci\u00f3n a cliente y resultados \u00a0<br \/>- Habilidad para trabajar con sistemas inform\u00e1ticos variados \u00a0<br \/>- Mantener una actitud positiva, emp\u00e1tica y profesional hacia los clientes y\/o en todo momento \u00a0<br \/>- Experiencia previa con centralitas, CRMs como 365 Dynamics, ERP como Navision u otros conocimientos en herramientas usuales en atenci\u00f3n al cliente, ser\u00e1n valoradas\u00a0\u00a0 \u00a0<br \/>\u00a0<\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0<\/b><\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0<\/p><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de vida \u00fanico:\u00a0<\/p><p><\/p><p>- Contrato\u00a0temporal de 30h con horario rotativo de lunes a domingo de 14:00 a 20:00<br \/>- Oficina en una ubicaci\u00f3n excelente en Barcelona \u00a0<br \/>- Salario: 13.117 euros brutos &#43; hasta 900 euros brutos en bonus al a\u00f1o \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.\u00a0<\/i><br \/><span>R1724886<\/span><\/p>\",\"ats_external_id\":\"R1724886\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T14:05:28.738+02:00\",\"created_at\":\"2026-04-23T12:07:27.888+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370486\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Asesor-de-Servicio-al-Cliente---Mercado-Espaol-AD03_R1724886\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Asesor-de-Servicio-al-Cliente---Mercado-Espaol-AD03_R1724886\/apply\",\"job_requisition_id\":\"R1724886\"}],\"organizations\":[{\"wid\":\"3597a8640c3d101ef835aa336c940000\",\"descriptor\":\"W0ZPIK P_Sbt_Spain_Adevinta\",\"reference_id\":\"W0ZPIK\",\"custom_reference_id\":\"W0ZPIK\",\"company_reference_id\":null},{\"wid\":\"80767babee88101ee97f362833910000\",\"descriptor\":\"21955 - Adevinta - WHSBTSPAIN339\",\"reference_id\":\"WHSBTSPAIN339\",\"custom_reference_id\":\"WHSBTSPAIN339\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"abel.fernandez1@concentrix.com\"},\"first_name\":\"Abel Fernandez Caballero (102541489)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724886\",\"wid\":\"fca5e7d285f610018a93ae779a2d0000\",\"descriptor\":\"Asesor de Servicio al Cliente - Mercado Espa\u00f1ol AD03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"162\",\"campaign_id\":\"723\",\"campaign_title\":\"R1724815 Specialty-Emergency Bilingual French\",\"campaign_type\":\"job_application\",\"job_title\":\"Emergency Services Representative (Bilingual: French\/English) - Onsite\",\"street\":\"6725 Airport RD\",\"address\":\"6725 Airport RD\",\"city\":\"Mississauga\",\"state\":\"ON\",\"postal_code\":\"L4V 1V2\",\"region\":\"ON\",\"country\":\"Canada\",\"short_description\":\"Emergency Services Representative (Bilingual: French\/English) - Onsite\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<a title=\\\"\\\" href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\"><strong>World&rsquo;s Best Workplaces<\/strong><\/a>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Emergency Services Representative position at Concentrix is just the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As an Emergency Services Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><br \/>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Emergency Services Representative, you&rsquo;ll:<\/p>\\n<ul>\\n<li>\\n<p>Receive interactions for emergency assistance from our users utilizing a device provisioned with the service.<\/p>\\n<\/li>\\n<li>\\n<p>You will interact directly with the user to obtain details of the emergency request before contacting the appropriate &ldquo;Public Safety Answering Point&rdquo; directly or through an intermediary.<\/p>\\n<\/li>\\n<li>\\n<p>Where permitted by law, the staff in our service center will also provide post-dispatch or pre-arrival instructions to the individual in need of assistance.<\/p>\\n<\/li>\\n<li>\\n<p>Training and certification will be provided for police, medical, and fire situations.<\/p>\\n<\/li>\\n<li>\\n<p>The emergency representative is responsible for providing the highest level of service to individuals in an emergency or distressed state.<\/p>\\n<\/li>\\n<li>\\n<p>Deliver expert support and customer experience with patience, reassurance and sense of urgency.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Emergency Services Representative role include:<\/p>\\n<ul>\\n<li>\\n<p>Must be Bilingual in French\/English in both written and verbal communication.&nbsp; <strong>Language proficiency\/fluency tests will be administered to all successful applicants where C1 proficiency in both languages will be required<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Open to flexible scheduling including days, nights, and weekends. (<strong>This will be a 24\/7 operation with 5 days on 2 days off scheduling<\/strong>)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in emergency response and\/or high stress emergency communication center environments is preferred.<\/p>\\n<\/li>\\n<li>\\n<p>Experience in the following fields is strongly preferred: Emergency, Fire, Police dispatch experience, College 911 Communications\/Public Safety Diploma or course completion, Police, Fire, or Paramedic programs, working with a CAD (computer assisted dispatch), Certification through International Academy of Emergency Dispatch including Emergency Medical Dispatch, Emergency Police Dispatch, Emergency Fire Dispatch, or CPR Certification, Emergency Service Volunteer<\/p>\\n<\/li>\\n<li>\\n<p>Proficiency in fast-paced multi-tasking<\/p>\\n<\/li>\\n<li>\\n<p>Eagerness to learn new technologies<\/p>\\n<\/li>\\n<li>\\n<p>Ability to assess and readily relay information accurately with high attention to detail, while operating various methods of communication tools is required.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>\\n<p>The base salary for this position is $36.71\/hr.,(pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p>\\n<\/li>\\n<li>\\n<p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p>\\n<\/li>\\n<li>\\n<p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p>\\n<\/li>\\n<li>\\n<p>Health and wellness programs with trained partners to help promote a healthy you<\/p>\\n<\/li>\\n<li>\\n<p>Mentorship programs that support your rewarding career journey&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p>\\n<\/li>\\n<li>\\n<p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p>\\n<\/li>\\n<li>\\n<p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<br \/>&nbsp;<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a title=\\\"\\\" href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<br \/><br \/><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Exigences physiques et mentales<\/strong><br \/>L&rsquo;employ&eacute; doit r&eacute;guli&egrave;rement utiliser un ordinateur, un clavier, un t&eacute;l&eacute;phone ou un casque d&rsquo;&eacute;coute, ainsi que d&rsquo;autres &eacute;quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g&eacute;n&eacute;ralement de nature s&eacute;dentaire.<br \/>&nbsp;<\/p>\\n<p><strong>D&eacute;claration d'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Concentrix s'engage en faveur de l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi et ne fait aucune discrimination fond&eacute;e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet&eacute;, la croyance, le sexe, l'orientation sexuelle, l'identit&eacute; ou l'expression de genre, l'&acirc;ge, l'&eacute;tat civil ou familial, le handicap, ou toute autre cat&eacute;gorie prot&eacute;g&eacute;e par la l&eacute;gislation provinciale sur les droits de la personne.<br \/>&nbsp;<\/p>\\n<p>&nbsp;<strong>D&eacute;claration d'am&eacute;nagement raisonnable<\/strong><\/p>\\n<p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage &agrave; offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am&eacute;nagement raisonnable pour participer &agrave; n'importe quelle &eacute;tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent &ecirc;tre faites en contactant <a title=\\\"\\\" href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait&eacute;es de mani&egrave;re confidentielle et utilis&eacute;es uniquement pour faciliter votre participation au processus de recrutement.<br \/>&nbsp;<\/p>\\n<p><strong>Intelligence artificielle (IA)<\/strong><\/p>\\n<p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou &agrave; l'&eacute;valuation des candidats. Ces outils pourraient &ecirc;tre utilis&eacute;s pour &eacute;valuer les CV, les candidatures et d'autres documents soumis afin de nous aider &agrave; identifier les meilleurs candidats pour le poste.<br \/>&nbsp;<\/p>\\n<p><strong>Autorisation de travail<\/strong><\/p>\\n<p>Seuls les candidats qualifi&eacute;s l&eacute;galement autoris&eacute;s &agrave; travailler au Canada seront consid&eacute;r&eacute;s.<br \/><br \/><strong>Pour plus d'informations sur les provinces de travail disponibles et l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi en tant que candidat, veuillez cliquer <u>ICI<\/u>.<\/strong><\/p>\",\"ats_external_id\":\"R1724815\",\"location\":\"Mississauga, ON\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T19:59:04.313-04:00\",\"created_at\":\"2026-04-23T10:57:45.849-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MjM?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Hamilton\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"primary_location\":{\"id\":\"CA-HAM-KINGS-01\",\"wid\":\"740544c0a47f01e5c7bc29781f114f57\",\"descriptor\":\"CAN Hamilton\"}},\"recruiter\":{\"email\":{\"wid\":\"0ace91a1681601ce25752010131a73e5\",\"address\":\"jessica.chesley@concentrix.com\"},\"last_name\":\"Chesley\",\"first_name\":\"Jessica\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Digital\",\"wid\":\"0227dc387a09013a9d49e5c3f465d93a\",\"descriptor\":\"Digital\"},{\"id\":\"CF Training\",\"wid\":\"0227dc387a0901170aa1cd9cf765807f\",\"descriptor\":\"Training\"},{\"id\":\"CF Market Research Center\",\"wid\":\"0227dc387a0901f0d954af64f665264a\",\"descriptor\":\"Market Research Center\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"},{\"id\":\"CF WFM Reporting\",\"wid\":\"0227dc387a0901d917dd000ff765b84f\",\"descriptor\":\"WFM Reporting\"},{\"id\":\"CF Real Time Management\",\"wid\":\"0227dc387a0901f33b6a6d01f7659a4f\",\"descriptor\":\"Real Time Management\"}],\"job_profile\":{\"id\":\"JC0634\",\"wid\":\"f9af6d72609801f8467115fd4f06bbe2\",\"descriptor\":\"Advisor II, Technical Support\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-348144\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/Customer-Service---Tech-Support-Rep--On-Site-_R1682090-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/Customer-Service---Tech-Support-Rep--On-Site-_R1682090-1\/apply\",\"job_requisition_id\":\"R1682090\"}],\"organizations\":[{\"wid\":\"df2f068c35b1016125dcd56450109d33\",\"descriptor\":\"W0ZAJ5 Avalon L1 HAM\",\"reference_id\":\"W0ZAJ5\",\"custom_reference_id\":\"W0ZAJ5\"},{\"wid\":\"64f795dd836201c93cb6bc69b01ad3b9\",\"descriptor\":\"6411 - Avalon - 980000202\",\"reference_id\":\"980000202\",\"custom_reference_id\":\"980000202\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"d1b33e01972201c85298232644226244\",\"address\":\"jennifer.bigelow@concentrix.com\"},\"last_name\":\"Bigelow\",\"first_name\":\"Jenn\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"},{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1682090\",\"wid\":\"4d252eada7c81039e3081e98e0f90000\",\"descriptor\":\"R1682090 Customer Service \/ Tech Support Rep (On-Site) (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"163\",\"campaign_id\":\"722\",\"campaign_title\":\"R1724813 Specialty-Emergency Bilingual Spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Emergency Services Representative (Bilingual: Spanish\/English) - Onsite\",\"street\":\"6725 Airport RD\",\"address\":\"6725 Airport RD\",\"city\":\"Mississauga\",\"state\":\"ON\",\"postal_code\":\"L4V 1V2\",\"region\":\"ON\",\"country\":\"Canada\",\"short_description\":\"Emergency Services Representative (Bilingual: Spanish\/English) - Onsite\",\"long_description\":\"<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<a title=\\\"\\\" href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\"><strong>World&rsquo;s Best Workplaces<\/strong><\/a>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Emergency Services Representative position at Concentrix is just the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As an Emergency Services Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><br \/>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Emergency Services Representative, you&rsquo;ll:<\/p>\\n<ul>\\n<li>\\n<p>Receive interactions for emergency assistance from our users utilizing a device provisioned with the service.<\/p>\\n<\/li>\\n<li>\\n<p>You will interact directly with the user to obtain details of the emergency request before contacting the appropriate &ldquo;Public Safety Answering Point&rdquo; directly or through an intermediary.<\/p>\\n<\/li>\\n<li>\\n<p>Where permitted by law, the staff in our service center will also provide post-dispatch or pre-arrival instructions to the individual in need of assistance.<\/p>\\n<\/li>\\n<li>\\n<p>Training and certification will be provided for police, medical, and fire situations.<\/p>\\n<\/li>\\n<li>\\n<p>The emergency representative is responsible for providing the highest level of service to individuals in an emergency or distressed state.<\/p>\\n<\/li>\\n<li>\\n<p>Deliver expert support and customer experience with patience, reassurance and sense of urgency.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Emergency Services Representative role include:<\/p>\\n<ul>\\n<li>\\n<p>Must be Bilingual in Spanish\/English in both written and verbal communication.&nbsp; <strong>Language proficiency\/fluency tests will be administered to all successful applicants where C1 proficiency in both languages will be required.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Open to flexible scheduling including days, nights, and weekends. (<strong>This will be a 24\/7 operation with 5 days on 2 days off scheduling<\/strong>)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in emergency response and\/or high stress emergency communication center environments is preferred.<\/p>\\n<\/li>\\n<li>\\n<p>Experience in the following fields is strongly preferred: Emergency, Fire, Police dispatch experience, College 911 Communications\/Public Safety Diploma or course completion, Police, Fire, or Paramedic programs, working with a CAD (computer assisted dispatch), Certification through International Academy of Emergency Dispatch including Emergency Medical Dispatch, Emergency Police Dispatch, Emergency Fire Dispatch, or CPR Certification, Emergency Service Volunteer<\/p>\\n<\/li>\\n<li>\\n<p>Proficiency in fast-paced multi-tasking<\/p>\\n<\/li>\\n<li>\\n<p>Eagerness to learn new technologies<\/p>\\n<\/li>\\n<li>\\n<p>Ability to assess and readily relay information accurately with high attention to detail, while operating various methods of communication tools is required.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>\\n<p>The base salary for this position is $36.71\/hr., (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p>\\n<\/li>\\n<li>\\n<p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p>\\n<\/li>\\n<li>\\n<p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p>\\n<\/li>\\n<li>\\n<p>Health and wellness programs with trained partners to help promote a healthy you<\/p>\\n<\/li>\\n<li>\\n<p>Mentorship programs that support your rewarding career journey&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p>\\n<\/li>\\n<li>\\n<p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p>\\n<\/li>\\n<li>\\n<p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<br \/>&nbsp;<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a title=\\\"\\\" href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<br \/><br \/><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE.<\/strong><\/p>\",\"ats_external_id\":\"R1724813\",\"location\":\"Mississauga, ON\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T19:59:04.304-04:00\",\"created_at\":\"2026-04-23T10:35:44.061-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MjI?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Hamilton\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"primary_location\":{\"id\":\"CA-HAM-KINGS-01\",\"wid\":\"740544c0a47f01e5c7bc29781f114f57\",\"descriptor\":\"CAN Hamilton\"}},\"recruiter\":{\"email\":{\"wid\":\"0ace91a1681601ce25752010131a73e5\",\"address\":\"jessica.chesley@concentrix.com\"},\"last_name\":\"Chesley\",\"first_name\":\"Jessica\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Digital\",\"wid\":\"0227dc387a09013a9d49e5c3f465d93a\",\"descriptor\":\"Digital\"},{\"id\":\"CF Training\",\"wid\":\"0227dc387a0901170aa1cd9cf765807f\",\"descriptor\":\"Training\"},{\"id\":\"CF Market Research Center\",\"wid\":\"0227dc387a0901f0d954af64f665264a\",\"descriptor\":\"Market Research Center\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"},{\"id\":\"CF WFM Reporting\",\"wid\":\"0227dc387a0901d917dd000ff765b84f\",\"descriptor\":\"WFM Reporting\"},{\"id\":\"CF Real Time Management\",\"wid\":\"0227dc387a0901f33b6a6d01f7659a4f\",\"descriptor\":\"Real Time Management\"}],\"job_profile\":{\"id\":\"JC0634\",\"wid\":\"f9af6d72609801f8467115fd4f06bbe2\",\"descriptor\":\"Advisor II, Technical Support\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-348144\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/Customer-Service---Tech-Support-Rep--On-Site-_R1682090-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/Customer-Service---Tech-Support-Rep--On-Site-_R1682090-1\/apply\",\"job_requisition_id\":\"R1682090\"}],\"organizations\":[{\"wid\":\"df2f068c35b1016125dcd56450109d33\",\"descriptor\":\"W0ZAJ5 Avalon L1 HAM\",\"reference_id\":\"W0ZAJ5\",\"custom_reference_id\":\"W0ZAJ5\"},{\"wid\":\"64f795dd836201c93cb6bc69b01ad3b9\",\"descriptor\":\"6411 - Avalon - 980000202\",\"reference_id\":\"980000202\",\"custom_reference_id\":\"980000202\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"d1b33e01972201c85298232644226244\",\"address\":\"jennifer.bigelow@concentrix.com\"},\"last_name\":\"Bigelow\",\"first_name\":\"Jenn\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"},{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1682090\",\"wid\":\"4d252eada7c81039e3081e98e0f90000\",\"descriptor\":\"R1682090 Customer Service \/ Tech Support Rep (On-Site) (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1030\",\"campaign_id\":\"17695\",\"campaign_title\":\"UX Designer (TCF) R1719768\",\"campaign_type\":\"job_application\",\"job_title\":\"UX Designer (TCF)\",\"street\":\"SLV San Salvador - Blvr. Sta. Elena\",\"address\":\"SLV San Salvador - Blvr. Sta. Elena\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01502\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"\",\"long_description\":\"<div>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/div><div><div><div><div><div><div><div><div><div><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><br \/>We\u2019re looking for a UI\/UX Designer who is passionate about creating intuitive, visually compelling, and user-centered digital experiences. This role will focus on designing seamless web and product interfaces that improve usability, drive engagement, and support business goals.<\/p><p>You\u2019ll collaborate closely with product managers, developers, marketers, and stakeholders to translate user needs and business requirements into elegant design solutions.<\/p><p>This role blends user research, interaction design, and visual design to deliver best-in-class digital experiences.<br \/>\u00a0<\/p><h2>Requirements<\/h2><ul><li><p>3\u20135&#43; years of experience in UI\/UX design, product design, or digital design<\/p><\/li><li><p>Strong portfolio demonstrating user-centered design processes<\/p><\/li><li><p>Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar<\/p><\/li><li><p>Experience designing responsive web and mobile interfaces<\/p><\/li><li><p>Understanding of design systems and component-based design<\/p><\/li><li><p>Knowledge of HTML\/CSS capabilities and front-end constraints<\/p><\/li><li><p>Strong communication and collaboration skills<\/p><\/li><li><p>Experience working in agile product development environments<\/p><\/li><li><p>Familiarity with user research methodologies and usability testing<\/p><\/li><li><p>Experience with analytics tools (Google Analytics, Hotjar, etc.)<\/p><\/li><li><p>Understanding of accessibility standards (WCAG)<\/p><\/li><li><p>Experience working with WordPress, SaaS platforms, or enterprise websites<br \/>\u00a0<\/p><\/li><\/ul><p><b>Responsibilities <\/b><\/p><ul><li><p>Conduct user research, interviews, and usability testing to understand user needs and behaviors<\/p><\/li><li><p>Create user journeys, personas, wireframes, and prototypes to communicate design ideas<\/p><\/li><li><p>Translate complex workflows into simple, intuitive user experiences<\/p><\/li><li><p>Design clean, modern, and responsive interfaces for web and digital products<\/p><\/li><li><p>Create high-fidelity mockups using tools like Figma, Sketch, or Adobe XD<\/p><\/li><li><p>Maintain and evolve design systems and component libraries<\/p><\/li><li><p>Work closely with product managers, developers, and stakeholders to deliver solutions aligned with business goals<\/p><\/li><li><p>Participate in agile sprint cycles, design reviews, and product planning<\/p><\/li><li><p>Provide design guidance during implementation<\/p><\/li><li><p>Conduct A\/B testing and usability testing to refine designs<\/p><\/li><li><p>Use analytics and user feedback to continuously improve digital experiences<\/p><\/li><li><p>Ensure designs follow accessibility and usability best practices<br \/>\u00a0<\/p><\/li><\/ul><h2>What Success Looks Like<\/h2><ul><li><p>Users can complete tasks faster and with less friction<\/p><\/li><li><p>Interfaces are consistent, accessible, and visually polished<\/p><\/li><li><p>Design decisions are backed by user data and research<\/p><\/li><li><p>Cross-functional teams collaborate effectively with design<\/p><\/li><\/ul><h2>Tools We Use<\/h2><ul><li><p>Figma<\/p><\/li><li><p>Asana<\/p><\/li><li><p>Google Analytics<\/p><\/li><li><p>Hotjar \/ FullStory<\/p><\/li><li><p>Design systems &amp; component libraries<\/p><\/li><\/ul><h2>Bonus Skills<\/h2><ul><li><p>Motion design \/ micro-interactions<\/p><\/li><li><p>Front-end prototyping<\/p><\/li><li><p>Experience with AI-driven product interfaces<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1719768\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"1666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-12T00:04:02.106+08:00\",\"created_at\":\"2026-04-23T00:04:24.840+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzY5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/UX-Designer--TCF-_R1719768\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Experience Design\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - Blvr. Sta. Elena\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"paula.rojas1@concentrix.com\"},\"first_name\":\"Rojas Mora, Paula Jossette\"},\"categories\":[{\"descriptor\":\"CF Experience Design\"}],\"recruiters\":[{\"id\":\"101983964\",\"wid\":\"1dc2b25fd722011f6db60724cdeb0000\",\"descriptor\":\"Paula Rojas Mora (101983964)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0450\",\"descriptor\":\"UX Designer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371913\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/UX-Designer--TCF-_R1719768\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/UX-Designer--TCF-_R1719768\/apply\",\"job_requisition_id\":\"R1719768\"}],\"organizations\":[{\"wid\":\"f9af6d726098019bab7d69163c069fbc\",\"descriptor\":\"(CORP) Corporate Marketing\",\"reference_id\":\"CORPORATEMKTNG\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stephan.rachuk@concentrix.com\"},\"first_name\":\"Stephan Rachuk (060248)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1719768\",\"wid\":\"7945c9f5d2ef10014fc6ee97b6080000\",\"descriptor\":\"UX Designer (TCF)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1031\",\"campaign_id\":\"17665\",\"campaign_title\":\"Associate Manager, B2B Sales Support R1723296\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Manager, B2B Sales Support\",\"street\":\"MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40\",\"address\":\"MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate Manager, B2B Sales Support is responsible for supervising the daily activities of the Sales Support team to ensure effective client support and adherence to Service Level Agreements (SLAs). This position manages team performance, conducts workload analysis, and engages with clients\/sales teams to align on Key Performance Indicators (KPIs) while driving execution and delivering on strategic objectives. Through effective leadership and communication, he\/she\/they facilitate a positive team environment to meet client needs in a dynamic and diverse setting.\",\"long_description\":\"<ul><li>Supervise day-to-day activities of a team of Sales Support to ensure effective client support and adherence to Service Level Agreements (SLAs)<\/li><li>Monitor and review performance metrics and staff-related matters to support team development and engagement<\/li><li>Conduct regular performance reviews with team members and ensure adherence to the performance management process<\/li><li>Identify and develop succession plans for potential leaders within the team to maintain a strong talent pipeline<\/li><li>Facilitate management meetings and team huddles to keep the team informed about business updates and motivate team members<\/li><li>Lead internal operational reviews and alignment meetings with clients and sales counterparts to achieve desired business outcomes<\/li><li>Collaborate with cross-functional teams to optimize processes and systems that enhance the customer experience for assigned clients<\/li><li>Maintain clear and timely communication with sales support teams and clients to meet customer expectations and resolve escalations<\/li><\/ul>\",\"ats_external_id\":\"R1723296\",\"location\":\"Kuala Lumpur Sentral, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"5300\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-29T16:04:33.454+08:00\",\"created_at\":\"2026-04-22T20:05:37.216+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzY2NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-KL-Sentral---NU-Tower-2-Level-21-30-31-38--40\/Associate-Manager--B2B-Sales-Support_R1723296\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"organization_reference_id\":\"YMY01\"},\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y1\",\"wid\":\"6bbff8fc533b0183c2fd1f0770638e0a\",\"descriptor\":\"MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3246\",\"descriptor\":\"Associate Manager, B2B Sales Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370505\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-KL-Sentral---NU-Tower-2-Level-21-30-31-38--40\/Associate-Manager--B2B-Sales-Support_R1723296\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-KL-Sentral---NU-Tower-2-Level-21-30-31-38--40\/Associate-Manager--B2B-Sales-Support_R1723296\/apply\",\"job_requisition_id\":\"R1723296\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"a66d9017c0091026828ea0993e7f0000\",\"descriptor\":\"W101OU Intuit B2B Global Care\",\"reference_id\":\"W101OU\",\"custom_reference_id\":\"W101OU\",\"company_reference_id\":null},{\"wid\":\"b3d57458358e10262b94cdc2b0740000\",\"descriptor\":\"26640 - INTUIT - 980010322\",\"reference_id\":\"980010322\",\"custom_reference_id\":\"980010322\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"custom_reference_id\":null,\"company_reference_id\":\"YMY01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jonathanedward.pereira@concentrix.com\"},\"first_name\":\"Jonathan Edward Pereira (007018)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1723296\",\"wid\":\"6f67293dfd4f100143ee57edf2980000\",\"descriptor\":\"Associate Manager, B2B Sales Support\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with 5&#43; Years of Experience preferred.<\/li><li>Proven ability to manage, prioritize, and communicate competing deadlines<\/li><li>Prior ability to direct specific tasks through prescribed processes, as well as identify, document, and implement improvements<\/li><li>Prior experience with process improvement\/standardization<\/li><li>Demonstrated successful ability to prioritize and multi-task in a time-sensitive environment, leveraging high level of independent judgement<\/li><li>Strong working knowledge of Microsoft Office Suite. Specifically, intermediate to advanced Excel and PowerPoint skills<\/li><li>Proven strong people management, leadership, and coaching skills<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"597\",\"campaign_id\":\"32056\",\"campaign_title\":\"Advisor I, B2B Sales R1724596\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Sales Development (Bahasa Indonesia & English Speaker)\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"As a Renewal Sales Specialist, you will be responsible for driving revenue retention and growth within an assigned territory through contract renewals, service sales, and upsell opportunities. You will engage customers strategically to demonstrate the value of moderately complex products and services while delivering a strong, customer service\u2013led sales experience.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><ul><li><p>Manage a dedicated territory and collaborate closely with your team to achieve revenue-based quotas through renewals, services, and upsell opportunities.<\/p><\/li><li><p>Execute end-to-end renewal sales motions, including quotation preparation, pricing discussions, contract negotiation, and renewals.<\/p><\/li><li><p>Prepare, present, and follow up on quotations, ensuring alignment with customer needs and company guidelines.<\/p><\/li><li><p>Proactively negotiate renewal terms to maximize retention and revenue while maintaining long-term customer relationships.<\/p><\/li><li><p>Build and maintain strong customer relationships through high-volume outbound engagement via phone and email.<\/p><\/li><li><p>Develop strong product and technical knowledge to effectively assess customer requirements and articulate value.<\/p><\/li><li><p>Identify and resolve customer concerns, objections, or roadblocks that may impact satisfaction, product usage, or renewal outcomes.<\/p><\/li><li><p>Manage competitive pressures effectively to retain customers and support account expansion.<\/p><\/li><li><p>Provide accurate weekly, monthly, and quarterly sales forecasts.<\/p><\/li><li><p>Maintain accurate and up-to-date records in CRM systems (e.g., Salesforce or equivalent).<\/p><\/li><li><p>Collaborate closely with team members and management to ensure a professional and consistent customer experience.<\/p><\/li><li><p>Leverage technology, data, and AI-powered tools to optimize sales workflows and outcomes.<\/p><\/li><li><p>Report directly to a Sales Manager and contribute to overall team performance.<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>Min 2 years of experience in renewal sales, supported by strong end-to-end sales exposure.<\/p><\/li><li><p>Demonstrated success in achieving renewal, retention, or revenue-based targets.<\/p><\/li><li><p>Experience handling quotations and customer negotiations.<\/p><\/li><li><p>Strong communication and relationship-building skills in a fast-paced, high-volume environment.<\/p><\/li><li><p>Comfortable with outbound customer engagement.<\/p><\/li><li><p>Strong problem-solving skills with a customer-first mindset.<\/p><\/li><li><p>High emotional intelligence, including empathy and self-awareness.<\/p><\/li><li><p>Ability to quickly learn new products, systems, and sales technologies.<\/p><\/li><li><p>Excellent verbal and written communication skills.<\/p><\/li><li><p>Proficiency in Microsoft Office applications.<\/p><\/li><li><p>Strong organizational and multitasking abilities.<\/p><\/li><\/ul><ul><li><p>Experience in IT \/ SaaS \/ Cybersecurity is a strong plus.<\/p><\/li><li><p>Experience working in a high-volume calling environment.<\/p><\/li><li><p>Hands-on experience using Salesforce.com or a similar CRM system.<\/p><\/li><\/ul><p><\/p><h3>Language Requirement: English &amp; Bahasa Indonesia<\/h3>\",\"ats_external_id\":\"R1724596\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:39.146+08:00\",\"created_at\":\"2026-04-22T20:05:32.437+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjA1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/B2B-Sales-Specialist_R1724596\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":[\"Indonesian\"],\"recruiter\":{\"email\":{\"address\":\"anhtuan.nguyen1@concentrix.com\"},\"first_name\":\"Tuan, Nguyen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"},{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370100\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/B2B-Sales-Specialist_R1724596\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/B2B-Sales-Specialist_R1724596\/apply\",\"job_requisition_id\":\"R1724596\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724596\",\"wid\":\"38e40b54dfec1001480ddeff954b0000\",\"descriptor\":\"Associate Sales Development (Bahasa Indonesia & English Speaker)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><div><b>Benefits:<\/b><\/div><\/div><div><div><div><div><div><div><div><div><div><ul><li><p>SHUI (full base gross contribute)<\/p><\/li><li><p>14 Annual Leave Days.<\/p><\/li><li><p>Wellness programs and initiatives.<\/p><\/li><li><p>Competitive compensation with additional benefits depending on the role. Access to training and development programs.<\/p><\/li><li><p>Opportunities for career advancement.<\/p><\/li><li><p>Leadership development initiatives.<\/p><\/li><li><p>Referral bonus when recommending a friend who joins Concentrix.<\/p><\/li><li><p>Diverse and inclusive workplace culture.<\/p><\/li><li><p>Recognition programs to celebrate employee achievements.<\/p><\/li><li><p>Opportunities to participate in volunteer and community service projects.<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1642\",\"campaign_id\":\"405\",\"campaign_title\":\"Advisor I, B2B Sales R1724749\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Italian-speaking) - On-site - Automotive Industry JL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"\u00a0Inside Sales Representative (Italian-speaking) On-site - Automotive JL01\",\"long_description\":\"<div>\\n<p><strong>Experience the power of a game-changing career&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If you&rsquo;re looking to grow and be inspired, as an <strong>Inside Sales Representative <\/strong>in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As an<strong> Inside Sales Representative<\/strong> on our team, you will:&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Lead structured follow-up and support calls with prospective customers after they&rsquo;ve expressed interest in a product&nbsp;<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction&nbsp;<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences&nbsp;<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams&nbsp;<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects&nbsp;<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Concentrix is a great match if you:&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Are bilingual or proficient in Italian and English<br \/>- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies&nbsp;<br \/>- Bring experience in customer service or sales &mdash; ideally within the automotive or luxury sectors&nbsp;<br \/>- Communicate clearly and confidently, especially with executive-level or high-end clientele&nbsp;<br \/>- Demonstrate a strong interest in the automotive industry and premium products&nbsp;<br \/>- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers&nbsp;<br \/>- Are comfortable following a detailed, scripted call approach and submitting written reports post-interaction.&nbsp;<br \/>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s in it for you&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full-time 39 hours\/week permanent contract: Monday to Saturday rotative 9:00 - 20:00<br \/>- Salary 19623,94 euros gross\/year + up to 3.000 euros gross\/year in bonus + private medical insurance<br \/>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities &nbsp;<br \/>- Full paid training on the company and the project you'll be working on &nbsp;<br \/>- Career development programs, specialized courses&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Experience the best version of you!&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Concentrix is an equal opportunity employer&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.&nbsp;<\/p>\\n<p>R1724749<\/p>\\n<\/div>\",\"ats_external_id\":\"R1724749\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:48.234+02:00\",\"created_at\":\"2026-04-22T20:04:16.455+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"},{\"id\":\"102540815\",\"wid\":\"da7d7d2449a210103830eaa65de00002\",\"descriptor\":\"Moritz Karl Woletz (102540815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369902\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--Italian-speaking----On-site---Automotive-Industry-JL01_R1724749\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--Italian-speaking----On-site---Automotive-Industry-JL01_R1724749\/apply\",\"job_requisition_id\":\"R1724749\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"e3cc50f741c0102ecda7c00572e30000\",\"descriptor\":\"24541 - Jaguar Landrover - 980006608\",\"reference_id\":\"980006608\",\"custom_reference_id\":\"980006608\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"11162efd04e61035a8984b01f5cc0000\",\"descriptor\":\"W0ZXLE Jaguar Land Rover Emea\",\"reference_id\":\"W0ZXLE\",\"custom_reference_id\":\"W0ZXLE\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"elisabetta.zucca@concentrix.com\"},\"first_name\":\"Elisabetta Zucca (102538367)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724749\",\"wid\":\"38e40b54dfec100159ce10c0cbc90000\",\"descriptor\":\"Inside Sales Representative (Italian-speaking) - On-site - Automotive Industry JL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1032\",\"campaign_id\":\"17662\",\"campaign_title\":\"Team Leader, Operations R1724514\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1724514\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-01T18:06:33.661+08:00\",\"created_at\":\"2026-04-22T18:11:42.814+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzY2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Team-Leader--Operations_R1724514-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joanamae.santiago@concentrix.com\"},\"first_name\":\"Santiago, Joana Mae\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Mae Santiago (019102)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370823\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Team-Leader--Operations_R1724514-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Team-Leader--Operations_R1724514-1\/apply\",\"job_requisition_id\":\"R1724514\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.magnayi@concentrix.com\"},\"first_name\":\"Brian Magnayi (017848)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724514\",\"wid\":\"fca5e7d285f610013bf911712c080000\",\"descriptor\":\"Team Leader, Operations\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1033\",\"campaign_id\":\"17657\",\"campaign_title\":\"Specialist, Technical Sales R1722378\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Technical Sales\",\"street\":\"MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO\",\"address\":\"MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55100\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Specialist, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within an assigned territory. This position assesses customer needs, provides technical solutions, and resolves client issues while fostering relationships to enhance sales opportunities. He\/she\/they will also deliver technical training and communicate customer feedback to drive product and service improvements.\",\"long_description\":\"<ul><li>Attend customer meetings and conduct sales presentations to showcase products and services<\/li><li>Provide technical expertise to support aggressive sales goals and customer inquiries<\/li><li>Prepare and deliver moderately complex technical proposals and presentations for sales support<\/li><li>Identify and analyze customer needs to develop strategies that competitively address demands<\/li><li>Advise customers and sales teams on technical aspects of products while aligning with their goals<\/li><li>Provide training sessions utilizing technical expertise to enhance customer understanding and product use<\/li><li>Follow up consistently on sales opportunities and inquiries to ensure customer satisfaction<\/li><li>Build relationships with decision-makers at various levels to strengthen stakeholder engagement<\/li><\/ul>\",\"ats_external_id\":\"R1722378\",\"location\":\"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"6500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-29T02:04:43.513+08:00\",\"created_at\":\"2026-04-22T18:11:41.591+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzY1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Sunway-VISIO-TowerLevel-8-Menara-Sunway-VISIO\/Specialist--Technical-Sales_R1722378\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55100\",\"primary_location\":{\"id\":\"MY-KUA-VISIO-01\",\"wid\":\"23d07c764f72101f05190129b1440000\",\"descriptor\":\"MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nurainashazreen.ahmadnazri@concentrix.com\"},\"first_name\":\"Ahmad Nazri, Nuraina Shazreen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103492697\",\"wid\":\"7f13f9dd4b7d100c9f45a0b1062f0000\",\"descriptor\":\"Nuraina Shazreen Ahmad Nazri (103492697)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3237\",\"descriptor\":\"Specialist, Technical Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370425\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Sunway-VISIO-TowerLevel-8-Menara-Sunway-VISIO\/Specialist--Technical-Sales_R1722378\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Sunway-VISIO-TowerLevel-8-Menara-Sunway-VISIO\/Specialist--Technical-Sales_R1722378\/apply\",\"job_requisition_id\":\"R1722378\"}],\"organizations\":[{\"wid\":\"7a24c2d7913710016d13b9ab12c30000\",\"descriptor\":\"W0ZXX7 MICROSOFT P_VDS KL PRD\",\"reference_id\":\"W0ZXX7\",\"custom_reference_id\":\"W0ZXX7\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mohmmadubaid.chesti@concentrix.com\"},\"first_name\":\"Ubaid Chesti (102388572)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1722378\",\"wid\":\"7945c9f5d2ef10013ec1425c55760000\",\"descriptor\":\"Specialist, Technical Sales\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with 2 - 4 Years of Experience preferred.<\/li><li>Sense of professionalism and ability to develop relationships.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency, and works well under pressure.<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"83\",\"campaign_id\":\"968\",\"campaign_title\":\"R1724253 Advisor I, Customer Service \u2013 Dutch (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1724253\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"9500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-05-16T07:59:02.859+08:00\",\"created_at\":\"2026-04-22T16:58:50.100+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Njg?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Njg\/apply?\",\"head_count\":\"20\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"transport_and_rail\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3c657830662e012318dd0162dbad0002\",\"address\":\"alifawzzi.aliibrahim@concentrix.com\"},\"last_name\":\"Ali Ibrahim\",\"first_name\":\"Ali Fawzzi\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369382\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Dutch_R1724253\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Dutch_R1724253\/apply\",\"job_requisition_id\":\"R1724253\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724253\",\"wid\":\"b44d3363cc461000f8b6ea4f2cff0000\",\"descriptor\":\"R1724253 Advisor I, Customer Service \u2013 Dutch (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3c657830662e012318dd0162dbad0002\",\"address\":\"alifawzzi.aliibrahim@concentrix.com\"},\"last_name\":\"Ali Ibrahim\",\"first_name\":\"Ali Fawzzi\"},{\"email\":{\"wid\":\"7fbc3494cd4a0105fb2a8e995003c909\",\"address\":\"pravina.apnvenugopal@concentrix.com\"},\"last_name\":\"A\/P N. Venugopal\",\"first_name\":\"Pravina\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"84\",\"campaign_id\":\"967\",\"campaign_title\":\"Advisor I, Customer Service \u2013 Norwegian (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1724252\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"9500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-05-15T07:59:06.224+08:00\",\"created_at\":\"2026-04-22T16:44:04.888+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Njc?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Njc\/apply?\",\"head_count\":\"30\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"travel_and_tourism\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3c657830662e012318dd0162dbad0002\",\"address\":\"alifawzzi.aliibrahim@concentrix.com\"},\"last_name\":\"Ali Ibrahim\",\"first_name\":\"Ali Fawzzi\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369392\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Norwegian_R1724252\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Norwegian_R1724252\/apply\",\"job_requisition_id\":\"R1724252\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724252\",\"wid\":\"b3f375c7282e1000f8a531ce16c40000\",\"descriptor\":\"R1724252 Advisor I, Customer Service \u2013 Norwegian (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3c657830662e012318dd0162dbad0002\",\"address\":\"alifawzzi.aliibrahim@concentrix.com\"},\"last_name\":\"Ali Ibrahim\",\"first_name\":\"Ali Fawzzi\"},{\"email\":{\"wid\":\"7fbc3494cd4a0105fb2a8e995003c909\",\"address\":\"pravina.apnvenugopal@concentrix.com\"},\"last_name\":\"A\/P N. Venugopal\",\"first_name\":\"Pravina\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1866\",\"campaign_id\":\"354\",\"campaign_title\":\" Pennylane \/ French \/ BM \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistant(e) client\u00e8le (Francophone) - Plateforme de gestion financi\u00e8re\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Assistant(e) client&egrave;le &agrave; Braga, Portugal (Sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant qu&rsquo; Assistant(e) client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre rapidement et professionnellement aux demandes des clients.<\/li>\\n<li>Fournir une assistance technique aux utilisateurs qui rencontrent des difficult&eacute;s avec la plateforme de gestion financi&egrave;re.<\/li>\\n<li>Aider les utilisateurs &agrave; naviguer sur la plateforme, expliquer les fonctionnalit&eacute;s et s'assurer qu'ils peuvent maximiser l'utilisation des outils financiers et des ressources disponibles.<\/li>\\n<li>Offrir des conseils sur les principes financiers de base, la budg&eacute;tisation et la planification financi&egrave;re aux utilisateurs qui peuvent avoir besoin d'aide pour comprendre des caract&eacute;ristiques ou des fonctionnalit&eacute;s sp&eacute;cifiques<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'es patient(e) et passionn&eacute;(e) par le contact humain<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Situation centrale Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"3971884990\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T13:15:32.624+01:00\",\"created_at\":\"2026-04-22T15:57:44.721+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1034\",\"campaign_id\":\"17635\",\"campaign_title\":\"Specialist, Customer Acquisition R1722337\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition\",\"street\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\",\"address\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\",\"city\":\"Yokohama\",\"state\":\"Kanagawa\",\"postal_code\":\"2200012\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1722337\",\"location\":\"Yokohama, Kanagawa\",\"job_type\":\"full_time\",\"salary\":\"5960100\",\"salary_type\":\"annually\",\"salary_currency\":\"JPY\",\"updated_at\":\"2026-04-23T10:08:50.642+08:00\",\"created_at\":\"2026-04-22T15:56:35.579+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzYzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Specialist--Customer-Acquisition_R1722337\/apply\",\"head_count\":\"5\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"organization_reference_id\":\"RJP01\"},\"location\":{\"city\":\"Yokohama\",\"state\":\"Kanagawa\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"2200012\",\"primary_location\":{\"id\":\"JP-YOK-MMPAR-01\",\"wid\":\"be630c1c88d7101f0b9e014ac4a20000\",\"descriptor\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\"}},\"languages\":[\"English\",\"Japanese\"],\"recruiter\":{\"email\":{\"address\":\"kumiko.jester@concentrix.com\"},\"first_name\":\"Jester, Kumiko \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102382964\",\"wid\":\"d5b3219023f0102b3db6728b585a0000\",\"descriptor\":\"Kumiko Jester \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09 (102382964)\"},{\"id\":\"101485157\",\"wid\":\"ad7b4447e017016a5c2ff0ab93366b19\",\"descriptor\":\"Satoko Nishi \uff08\u897f \u77e5\u5b50 - \uff86\uff7c \uff7b\uff84\uff7a\uff09 (101485157)\"},{\"id\":\"021337\",\"wid\":\"add864161de610053d1469a350270000\",\"descriptor\":\"Hitomi Maeda \uff08\u524d\u7530 \u4ec1\u7f8e - \uff8f\uff74\uff80\uff9e \uff8b\uff84\uff90\uff09 (021337)\"},{\"id\":\"021180\",\"wid\":\"8aac57eb756810053cecdb91e0d60000\",\"descriptor\":\"Nobuhiro Kugai \uff08\u4e45\u8c9d \u4fe1\u535a - \uff78\uff76\uff9e\uff72 \uff89\uff8c\uff9e\uff8b\uff9b\uff09 (021180)\"},{\"id\":\"1031336\",\"wid\":\"9f196ba80a8701cf5e7028420119be6b\",\"descriptor\":\"Toru Onodera \uff08\u5c0f\u91ce\u5bfa \u5fb9 - \uff75\uff89\uff83\uff9e\uff97 \uff84\uff75\uff99\uff09 (1031336)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369659\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Specialist--Customer-Acquisition_R1722337\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Specialist--Customer-Acquisition_R1722337\/apply\",\"job_requisition_id\":\"R1722337\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"custom_reference_id\":null,\"company_reference_id\":\"RJP01\"},{\"wid\":\"ecf07f4f65de101778137685e46d0000\",\"descriptor\":\"W1018M Google BDR YOK\",\"reference_id\":\"W1018M\",\"custom_reference_id\":\"W1018M\",\"company_reference_id\":null},{\"wid\":\"ac1eaf6cf12f10171caf99b6ae780000\",\"descriptor\":\"26395 - GOOGLE - 980009902\",\"reference_id\":\"980009902\",\"custom_reference_id\":\"980009902\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"kensuke.suzuki@concentrix.com\"},\"first_name\":\"Kensuke Suzuki \uff08\u9234\u6728 \u5065\u4ecb - \uff7d\uff7d\uff9e\uff77 \uff79\uff9d\uff7d\uff79\uff09 (019188)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1722337\",\"wid\":\"d8668bdbecfb10013b6a821dd5190000\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1035\",\"campaign_id\":\"17634\",\"campaign_title\":\"Specialist, Sales Development R1724466\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Development\",\"street\":\"IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors\",\"address\":\"IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122016\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1724466\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:23.571+08:00\",\"created_at\":\"2026-04-22T15:56:34.792+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzYzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---SP-Infocity-Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Specialist--Sales-Development_R1724466\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"organization_reference_id\":\"CIND\"},\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122016\",\"primary_location\":{\"id\":\"IN-GUR-INFOC-06\",\"wid\":\"283ba4423d321017bbbccf8cbed90000\",\"descriptor\":\"IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"mritunjoy.das@concentrix.com\"},\"first_name\":\"Das, Mritunjoy\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102360442\",\"wid\":\"c08b6f115883101f9914b59cd69c0000\",\"descriptor\":\"Mritunjoy Das (102360442)\"},{\"id\":\"102331833\",\"wid\":\"b30823d2ec3910131468797e0d7d0000\",\"descriptor\":\"Mansi Solanki (102331833)\"},{\"id\":\"102231343\",\"wid\":\"f9684f95ad761010012e8c6cd7480000\",\"descriptor\":\"Shikha Sharma (102231343)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369470\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---SP-Infocity-Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Specialist--Sales-Development_R1724466\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---SP-Infocity-Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Specialist--Sales-Development_R1724466\/apply\",\"job_requisition_id\":\"R1724466\"}],\"organizations\":[{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"custom_reference_id\":null,\"company_reference_id\":\"CIND\"},{\"wid\":\"740544c0a47f01078716e09f1d113646\",\"descriptor\":\"CRMIO\",\"reference_id\":\"CRMIO\",\"custom_reference_id\":\"CRMIO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vinay.kumar2@concentrix.com\"},\"first_name\":\"Vinay Kumar (102493043)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724466\",\"wid\":\"b3f375c7282e1001310daa14d3570000\",\"descriptor\":\"Specialist, Sales Development\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1036\",\"campaign_id\":\"17633\",\"campaign_title\":\"Specialist, Renewal Sales R1724465\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Renewal Sales\",\"street\":\"IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors\",\"address\":\"IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122016\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1724465\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:23.544+08:00\",\"created_at\":\"2026-04-22T15:56:34.583+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzYzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---SP-Infocity-Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Specialist--Renewal-Sales_R1724465\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"organization_reference_id\":\"CIND\"},\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122016\",\"primary_location\":{\"id\":\"IN-GUR-INFOC-06\",\"wid\":\"283ba4423d321017bbbccf8cbed90000\",\"descriptor\":\"IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"mritunjoy.das@concentrix.com\"},\"first_name\":\"Das, Mritunjoy\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102360442\",\"wid\":\"c08b6f115883101f9914b59cd69c0000\",\"descriptor\":\"Mritunjoy Das (102360442)\"},{\"id\":\"102331833\",\"wid\":\"b30823d2ec3910131468797e0d7d0000\",\"descriptor\":\"Mansi Solanki (102331833)\"},{\"id\":\"102231343\",\"wid\":\"f9684f95ad761010012e8c6cd7480000\",\"descriptor\":\"Shikha Sharma (102231343)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02RS\",\"descriptor\":\"Specialist, Renewal Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369425\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---SP-Infocity-Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Specialist--Renewal-Sales_R1724465\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---SP-Infocity-Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Specialist--Renewal-Sales_R1724465\/apply\",\"job_requisition_id\":\"R1724465\"}],\"organizations\":[{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"custom_reference_id\":null,\"company_reference_id\":\"CIND\"},{\"wid\":\"740544c0a47f01078716e09f1d113646\",\"descriptor\":\"CRMIO\",\"reference_id\":\"CRMIO\",\"custom_reference_id\":\"CRMIO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vinay.kumar2@concentrix.com\"},\"first_name\":\"Vinay Kumar (102493043)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724465\",\"wid\":\"38e40b54dfec100130c1cd90fa5e0000\",\"descriptor\":\"Specialist, Renewal Sales\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1037\",\"campaign_id\":\"17632\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1724460\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect\",\"street\":\"FIN -Work-at-Home\",\"address\":\"FIN -Work-at-Home\",\"city\":null,\"state\":null,\"postal_code\":\"1240\",\"region\":null,\"country\":\"Finland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.  \\n\\n \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. \\n\\n \\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. \\n\\n \\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. \\n\\n \\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><br \/><b><span>Role Overview<\/span><\/b><\/p><p><span>As a Cloud Solution Architect (V-CSA), you will deliver advanced, hands-on technical expertise across the Microsoft Power Platform. This role is built by consolidating requirements from Global Delivery Power Platform standards and existing CSA Power Platform role definitions.<\/span><\/p><p><span>You will support enterprise and regulated customers across the Nordics, acting as a trusted technical advisor while demonstrating a strong growth mindset, continuous learning, and customer obsession. Onsite presence and customer travel within the Nordics are required when needed, depending on customer and engagement requirements.<\/span><\/p><div><\/div><p><b><span>Key Responsibilities \u2013 Power Platform Delivery<\/span><\/b><\/p><ul><li><span>Act as a senior technical authority for Microsoft Power Platform, including:<\/span><\/li><\/ul><ul><li><ul><li><span>Power Apps (Canvas and Model-driven)<\/span><\/li><li><span>Power Automate (Cloud flows)<\/span><\/li><li><span>Power Automate Desktop (RPA)<\/span><\/li><li><span>Power Pages (external-facing, secure portals)<\/span><\/li><\/ul><\/li><\/ul><ul><li><span>Design, deliver, and support enterprise-scale Power Platform solutions<\/span><\/li><li><span>Translate business requirements into scalable, secure, and maintainable architectures<\/span><\/li><li><span>Lead solution design, technical architecture, and implementation for complex customer scenarios<\/span><\/li><\/ul><div><\/div><p><b><span>Key Responsibilities \u2013 Automation, Integration &amp; Architecture<\/span><\/b><\/p><ul><li><span>Design automation solutions combining cloud flows, desktop flows, and human-in-the-loop patterns<\/span><\/li><li><span>Build solutions using Dataverse including data modeling, security roles, and performance considerations<\/span><\/li><li><span>Integrate Power Platform solutions with:<\/span><\/li><\/ul><ul><li><ul><li><span>Azure services (Logic Apps, Functions, API Management)<\/span><\/li><li><span>Dynamics 365<\/span><\/li><li><span>External and on\u2011premises systems via APIs<\/span><\/li><\/ul><\/li><\/ul><ul><li><span>Apply best practices for:<\/span><\/li><\/ul><ul><li><ul><li><span>Environment strategy<\/span><\/li><li><span>Governance and DLP policies<\/span><\/li><li><span>ALM and solution lifecycle management<\/span><\/li><li><span>Capacity, performance, and scalability<\/span><\/li><\/ul><\/li><\/ul><div><\/div><p><b><span>Key Responsibilities \u2013 Advisory &amp; Leadership<\/span><\/b><\/p><ul><li><span>Deliver high-quality hands-on customer engagements (workshops, assessments, PoCs, pilots, and production delivery)<\/span><\/li><li><span>Act as a trusted advisor to senior technical and business stakeholders<\/span><\/li><li><span>Support customers in Power Platform adoption, including CoE setup and platform maturity<\/span><\/li><li><span>Collaborate closely with CSAMs, Global Delivery CSAs, field teams, and partners<\/span><\/li><li><span>Mentor junior engineers and contribute to reusable assets, reference architectures, and playbooks<\/span><\/li><li><span>Demonstrate a strong growth mindset, continuously learning new Power Platform capabilities and adapting to change<\/span><\/li><\/ul><div><\/div><p><b><span>Required Technical Skills<\/span><\/b><\/p><ul><li><span>Strong hands-on experience delivering Power Platform solutions in enterprise environments<\/span><\/li><li><span>Deep expertise in:<\/span><\/li><\/ul><ul><li><ul><li><span>Power Apps (Canvas &amp; Model-driven)<\/span><\/li><li><span>Power Automate (Cloud &amp; Desktop\/RPA)<\/span><\/li><li><span>Power Pages<\/span><\/li><li><span>Dataverse<\/span><\/li><\/ul><\/li><\/ul><ul><li><span>Strong understanding of:<\/span><\/li><\/ul><ul><li><ul><li><span>Application Lifecycle Management (ALM)<\/span><\/li><li><span>Governance and security models<\/span><\/li><li><span>Data integration and APIs<\/span><\/li><\/ul><\/li><\/ul><ul><li><span>Experience delivering<span>\u00a0<\/span><b>customer-facing technical engagements<\/b><span>\u00a0<\/span>(remote and onsite)<\/span><\/li><li><span>Strong analytical, problem-solving, and communication skills<\/span><\/li><li><b><span>English proficiency<\/span><\/b><span><span>\u00a0<\/span>(written and verbal)<\/span><\/li><\/ul><div><\/div><p><b><span>Preferred Qualifications<\/span><\/b><\/p><ul><li><span>Familiarity with Power Platform CoE Starter Kit and adoption frameworks<\/span><\/li><li><span>Knowledge of Power Platform licensing and capacity models<\/span><\/li><li><span>Experience working with Nordic customers<\/span><\/li><li><span>Relevant Microsoft certifications (e.g., PL\u2011400, PL\u2011600)<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1724460\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-30T00:05:26.943+08:00\",\"created_at\":\"2026-04-22T15:56:33.137+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzYzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FIN--Work-at-Home\/Cloud-Solution-Architect_R1724460-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"d5a6d946790f101ac0b0b499683e0000\",\"descriptor\":\"Concentrix Finland Oy\",\"reference_id\":\"WFI01\",\"organization_reference_id\":\"WFI01\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"0afb2fa656da42e8bfb6d47bd24a26fa\",\"iso2\":\"FI\",\"iso3\":\"FIN\",\"descriptor\":\"Finland\",\"iso_numeric\":\"246\"},\"postal_code\":\"1240\",\"primary_location\":{\"id\":\"FI-WAH-FINLA-00\",\"wid\":\"e07c30051fc21020df1b2e43fcd40000\",\"descriptor\":\"FIN -Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"salwa.salah@concentrix.com\"},\"first_name\":\"Salah, Salwa Mohamed (Salwa mohamed)\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103455028\",\"wid\":\"29cd5392a437103cd1e5b2e28ccf0000\",\"descriptor\":\"Salwa Mohamed Salah (Salwa mohamed) (103455028)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369618\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FIN--Work-at-Home\/Cloud-Solution-Architect_R1724460-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FIN--Work-at-Home\/Cloud-Solution-Architect_R1724460-1\/apply\",\"job_requisition_id\":\"R1724460\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"d5a6d946790f101ac0b0b499683e0000\",\"descriptor\":\"Concentrix Finland Oy\",\"reference_id\":\"WFI01\",\"custom_reference_id\":null,\"company_reference_id\":\"WFI01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1724460\",\"wid\":\"7945c9f5d2ef10013a9c2415d1510000\",\"descriptor\":\"Cloud Solution Architect\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1867\",\"campaign_id\":\"353\",\"campaign_title\":\" MyEuropcar \/ French \/ BM \/ Braga  \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking)- Automotive Rental Helpline\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Representative in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Representative you will:<\/p>\\n<ul>\\n<li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li>\\n<li>Support customers in managing reservations, cancellations, and billing inquiries.<\/li>\\n<li>Attract potential customers by answering questions about car rental bookings and their options, suggesting and providing additional information to meet customer needs.<\/li>\\n<li>Gather information from new customers and enter it into the platform.<\/li>\\n<li>Process and promptly respond to contact requests.<\/li>\\n<li>Contribute to building engagement with our client&rsquo;s brand.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (written and oral)&nbsp;and fluent in English (B2)<\/li>\\n<li>Have excellent communication skills coupled with empathy and team spirit<\/li>\\n<li>Are available for rotating schedules<\/li>\\n<li>Have a positive attitude and a desire to provide good service<\/li>\\n<li>You're analytical by nature and able to anticipate problems and find solutions.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2076709472\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T13:02:01.345+01:00\",\"created_at\":\"2026-04-22T15:41:45.690+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1868\",\"campaign_id\":\"352\",\"campaign_title\":\" MyEuropcar \/ French \/ BM \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client\u00e8le (francophone) \u2013 Assistance location de v\u00e9hicules\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Conseiller client&egrave;le &agrave; Braga, Portugal (sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Conseiller client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>Assister les clients via diff&eacute;rents canaux (email ou t&eacute;l&eacute;phone) avec enthousiasme et professionnalisme<\/li>\\n<li>Accompagner les clients dans la gestion des r&eacute;servations, annulations et questions li&eacute;es &agrave; la facturation<\/li>\\n<li>Attirer de nouveaux clients en r&eacute;pondant &agrave; leurs questions sur les locations de voitures, en proposant des options adapt&eacute;es et des informations compl&eacute;mentaires<\/li>\\n<li>Collecter les informations des nouveaux clients et les enregistrer dans la plateforme<\/li>\\n<li>Traiter et r&eacute;pondre rapidement aux demandes de contact<\/li>\\n<li>Contribuer &agrave; renforcer l&rsquo;engagement envers la marque de notre client<strong> <\/strong><\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau &eacute;lev&eacute; de fran&ccedil;ais (&eacute;crit et oral) et un bon niveau d&rsquo;anglais (B2)<\/li>\\n<li>T&rsquo;as d&rsquo;excellentes comp&eacute;tences en communication, avec empathie et esprit d&rsquo;&eacute;quipe<\/li>\\n<li>T&rsquo;es disponible pour travailler en horaires rotatifs<\/li>\\n<li>T&rsquo;as une attitude positive et l&rsquo;envie de fournir un service de qualit&eacute;<\/li>\\n<li>T&rsquo;as un esprit analytique et tu es capable d&rsquo;anticiper les probl&egrave;mes et de proposer des solutions<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Situation centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"264837513\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T15:02:00.771+01:00\",\"created_at\":\"2026-04-22T15:35:54.783+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1869\",\"campaign_id\":\"351\",\"campaign_title\":\" Volkswagen \/ French \/ WAH \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Repr\u00e9sentant client\u00e8le (francophone) - Volkswagen - T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le au Portugal (T&eacute;l&eacute;travail<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre aux demandes des clients par le biais de plusieurs canaux, en mettant &agrave; jour les syst&egrave;mes de gestion de la relation client (CRM) avec les informations pertinentes.<\/li>\\n<li>&Eacute;tablir des relations solides avec les clients en traitant les demandes avec rapidit&eacute; et professionnalisme.<\/li>\\n<li>Favoriser la r&eacute;tention et la fid&eacute;lisation des clients en soutenant les r&eacute;sultats positifs des demandes.<\/li>\\n<li>Entretenir des relations professionnelles et empathiques avec tous les clients.<\/li>\\n<li>Collaborer efficacement avec les membres de l'&eacute;quipe et la direction.<\/li>\\n<li>Fournir un retour d'information sur les questions &eacute;mergentes et identifier les domaines d'am&eacute;lioration de mani&egrave;re proactive.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as&nbsp;un haut niveau de fran&ccedil;ais (&eacute;crit et oral) et un bon niveau d'anglais (B2)<\/li>\\n<li>T'as&nbsp;1 an d'exp&eacute;rience dans des fonctions techniques ou dans le service client automobile.<\/li>\\n<li>T'es passionn&eacute;(e) par les sujets li&eacute;s &agrave; l'automobile et t'as des comp&eacute;tences en technologie.<\/li>\\n<li>T'es capable de comprendre les politiques, les proc&eacute;dures et les garanties et t'es familier avec la g&eacute;ographie du march&eacute;.<\/li>\\n<li>T'es capable de prendre des d&eacute;cisions ind&eacute;pendantes et&nbsp;t'as de solides comp&eacute;tences en mati&egrave;re de documentation.<\/li>\\n<li>T'es capable de r&eacute;soudre des probl&egrave;mes et de fournir des solutions.<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Temps plein avec contrats &agrave; dur&eacute;e ind&eacute;termin&eacute;e (n&eacute;gociables en fonction de ton exp&eacute;rience et des besoins de notre client)<\/li>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail depuis le Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"2479490482\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:06.004+01:00\",\"created_at\":\"2026-04-22T14:27:33.439+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"85\",\"campaign_id\":\"966\",\"campaign_title\":\"Advisor I, Customer Service \u2013 Danish (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1724247\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"9500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-05-15T07:59:06.209+08:00\",\"created_at\":\"2026-04-22T13:05:55.921+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NjY?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NjY\/apply?\",\"head_count\":\"30\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"transport_and_rail\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"7fbc3494cd4a0105fb2a8e995003c909\",\"address\":\"pravina.apnvenugopal@concentrix.com\"},\"last_name\":\"A\/P N. Venugopal\",\"first_name\":\"Pravina\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369401\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Danish_R1724247\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Danish_R1724247\/apply\",\"job_requisition_id\":\"R1724247\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724247\",\"wid\":\"5570d861bf2f1000f84ec53822ce0000\",\"descriptor\":\"R1724247 Advisor I, Customer Service \u2013 Danish (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"7fbc3494cd4a0105fb2a8e995003c909\",\"address\":\"pravina.apnvenugopal@concentrix.com\"},\"last_name\":\"A\/P N. Venugopal\",\"first_name\":\"Pravina\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1870\",\"campaign_id\":\"350\",\"campaign_title\":\" Volkswagen \/ French \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - Volkswagen \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3888844379\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:40:05.953+01:00\",\"created_at\":\"2026-04-22T12:54:41.573+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1871\",\"campaign_id\":\"349\",\"campaign_title\":\" Fressnapf \/ French \/ WAH \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Service client\u00e8le (francophone) - Commerce pour animaux \u2013 T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Charg&eacute;(e) de service client au Portugal (T&eacute;l&eacute;travail)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Charg&eacute;(e) de service client, tu vas :<\/p>\\n<ul>\\n<li>Assister les clients via appels entrants et emails en r&eacute;pondant &agrave; leurs questions et demandes<\/li>\\n<li>Devenir un expert des produits et services de notre client<\/li>\\n<li>R&eacute;soudre les probl&egrave;mes li&eacute;s aux produits ou services en identifiant clairement les besoins et les r&eacute;clamations des clients<\/li>\\n<li>Fournir des informations pr&eacute;cises, fiables et compl&egrave;tes en utilisant les bons outils et m&eacute;thodes<\/li>\\n<li>Donner des informations en temps r&eacute;el pour aider les clients &agrave; prendre les meilleures d&eacute;cisions<\/li>\\n<li>&Ecirc;tre &agrave; l&rsquo;&eacute;coute de la situation sp&eacute;cifique de chaque client et reconna&icirc;tre ses besoins<\/li>\\n<li>D&eacute;passer les attentes des clients afin de leur offrir une exp&eacute;rience m&eacute;morable qu&rsquo;ils auront envie de partager<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau &eacute;lev&eacute; de fran&ccedil;ais (C1) et un bon niveau d&rsquo;anglais (B2), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>Une premi&egrave;re exp&eacute;rience en service client est fortement appr&eacute;ci&eacute;e<\/li>\\n<li>T&rsquo;as d&rsquo;excellentes comp&eacute;tences en communication, avec empathie, esprit d&rsquo;&eacute;quipe et orientation client<\/li>\\n<li>T&rsquo;as une bonne ma&icirc;trise du pack MS Office<\/li>\\n<li>Une affinit&eacute; avec le domaine des animaux est un plus<\/li>\\n<li>T&rsquo;as une attitude positive et orient&eacute;e solution<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>T&eacute;l&eacute;travail depuis le Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"3238859517\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T13:02:13.847+01:00\",\"created_at\":\"2026-04-22T12:31:55.460+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1872\",\"campaign_id\":\"348\",\"campaign_title\":\" Fressnapf \/ French \/ WAH \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - Pet Retail \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative&nbsp;in Portugal (Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist clients via inbound calls and e-mail by answering customers&rsquo; inquiries and\/or attending to potential requests.<\/li>\\n<li>Become a specialist in our Client&rsquo;s products and services<\/li>\\n<li>Resolve product or service problems by clarifying the customer's complaints.<\/li>\\n<li>Provide accurate, valid, and complete information by using the right methods\/tools.<\/li>\\n<li>Give real-time, accurate information that empowers the customer to make decisions.<\/li>\\n<li>Listen to the customer's unique situations and acknowledge their needs.<\/li>\\n<li>Go beyond the customer's service expectations so they will remember and share their great experience.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (written and oral) and fluent in English (B2)<\/li>\\n<li>Previous experience in Customer Service is highly valued<\/li>\\n<li>Excellent communication skills coupled with empathy, team spirit, and customer-oriented<\/li>\\n<li>Knowledge of MS Office package.<\/li>\\n<li>Familiarity with Pet-related stuff is highly valued<\/li>\\n<li>Have a positive and can-do attitude<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)&nbsp;<\/li>\\n<li>Work at home from&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3003150314\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T00:59:05.804+01:00\",\"created_at\":\"2026-04-22T12:29:54.736+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"86\",\"campaign_id\":\"965\",\"campaign_title\":\"Advisor I, Customer Service \u2013 Swedish (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&bull; High school diploma with three to six months of relevant experience preferred<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Strong computer navigation skills and PC Knowledge<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Supplemental Geographical Information <\/strong><\/h2>\\n<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p>\\n<p>&nbsp;<\/p>\\n<p>GERMANY - This job description does not apply to employees in Germany.<\/p>\\n<p>&nbsp;<\/p>\\n<p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>PHILIPPINES&nbsp;&nbsp;<\/p>\\n<p>&bull; Minimum of two years of college education. No prior call center experience is required<\/p>\\n<p>&bull; Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>INDIA&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy<\/p>\\n<p>&bull; Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p>\\n<p>&bull; Confirm customer understanding of the solution and provide additional customer education as needed<\/p>\\n<p>&bull; Ability to learn including strong problem solving skills<\/p>\\n<p>&bull; Demonstrate strong probing and problem solving skills<\/p>\\n<p>&bull; Should be able to handle complex queries<\/p>\\n<p>&bull; Should be able to resolve customer queries independently&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1724244\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"9500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-05-16T07:59:02.852+08:00\",\"created_at\":\"2026-04-22T12:10:06.378+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NjU?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NjU\/apply?\",\"head_count\":\"30\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"transport_and_rail\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3c657830662e012318dd0162dbad0002\",\"address\":\"alifawzzi.aliibrahim@concentrix.com\"},\"last_name\":\"Ali Ibrahim\",\"first_name\":\"Ali Fawzzi\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369381\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Swedish_R1724244\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Swedish_R1724244\/apply\",\"job_requisition_id\":\"R1724244\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724244\",\"wid\":\"38e40b54dfec1000f7fabd9efb460000\",\"descriptor\":\"R1724244 Advisor I, Customer Service \u2013 Swedish (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3c657830662e012318dd0162dbad0002\",\"address\":\"alifawzzi.aliibrahim@concentrix.com\"},\"last_name\":\"Ali Ibrahim\",\"first_name\":\"Ali Fawzzi\"},{\"email\":{\"wid\":\"7fbc3494cd4a0105fb2a8e995003c909\",\"address\":\"pravina.apnvenugopal@concentrix.com\"},\"last_name\":\"A\/P N. Venugopal\",\"first_name\":\"Pravina\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1873\",\"campaign_id\":\"347\",\"campaign_title\":\" Wix.Com \/ French \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - Website Solutions\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative&nbsp;in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer service via chat, email, and phone to users.<\/li>\\n<li>Troubleshoot user issues with the platform, offering guidance and solutions.<\/li>\\n<li>Educate users on the platform's features and help them get the most out of their websites.<\/li>\\n<li>Work closely with the product and development teams to resolve complex technical issues.<\/li>\\n<li>Stay up to date with new&nbsp;program features and updates to provide accurate support.<\/li>\\n<li>Collect and relay user feedback to improve overall user experience.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (written and oral) and fluent in English (B2)<\/li>\\n<li>Have experience in customer service, tech support, or a similar role<\/li>\\n<li>Have strong communication skills, both verbal and written<\/li>\\n<li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li>\\n<li>Have excellent problem-solving skills and patience when dealing with users<\/li>\\n<li>Having experience with website builders or content management systems is a plus<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)&nbsp;<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"549013764\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T13:02:13.631+01:00\",\"created_at\":\"2026-04-22T11:19:56.427+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1874\",\"campaign_id\":\"346\",\"campaign_title\":\" Wix.Com \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) de service client (francophone) - Solutions web\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Charg&eacute;(e) de service client &agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Charg&eacute;(e) de service client, tu vas :<\/p>\\n<ul>\\n<li>Fournir un service client exceptionnel via chat, email et t&eacute;l&eacute;phone aux utilisateurs<\/li>\\n<li>Diagnostiquer et r&eacute;soudre les probl&egrave;mes rencontr&eacute;s par les utilisateurs sur la plateforme, en proposant des solutions adapt&eacute;es<\/li>\\n<li>Former les utilisateurs aux fonctionnalit&eacute;s de la plateforme et les aider &agrave; tirer le meilleur parti de leurs sites web<\/li>\\n<li>Collaborer &eacute;troitement avec les &eacute;quipes produit et d&eacute;veloppement afin de r&eacute;soudre des probl&egrave;mes techniques complexes<\/li>\\n<li>Te tenir &agrave; jour sur les nouvelles fonctionnalit&eacute;s et mises &agrave; jour pour assurer un support pr&eacute;cis<\/li>\\n<li>Recueillir et transmettre les retours des utilisateurs afin d&rsquo;am&eacute;liorer l&rsquo;exp&eacute;rience globale<strong> <\/strong><\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau &eacute;lev&eacute; de fran&ccedil;ais (C1) et un bon niveau d&rsquo;anglais (B2), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>T&rsquo;as de l&rsquo;exp&eacute;rience en service client, support technique ou dans un r&ocirc;le similaire<\/li>\\n<li>T&rsquo;as d&rsquo;excellentes comp&eacute;tences en communication, &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>T&rsquo;es &agrave; l&rsquo;aise avec la technologie et capable d&rsquo;apprendre rapidement de nouveaux outils et logiciels<\/li>\\n<li>T&rsquo;as d&rsquo;excellentes capacit&eacute;s de r&eacute;solution de probl&egrave;mes et tu fais preuve de patience avec les utilisateurs<\/li>\\n<li>Une exp&eacute;rience avec des cr&eacute;ateurs de sites web ou des syst&egrave;mes de gestion de contenu est un plus<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"2845878263\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T13:02:13.611+01:00\",\"created_at\":\"2026-04-22T11:17:02.241+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1875\",\"campaign_id\":\"345\",\"campaign_title\":\" Vueling \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Agent du service client\u00e8le (francophone) \u2013 Compagnie a\u00e9rienne\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Agent du service client&egrave;le &agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Agent du service client&egrave;le, tu vas :<\/p>\\n<ul>\\n<li>G&eacute;rer les r&eacute;servations (modifications, annulations ou cr&eacute;ation de nouvelles r&eacute;servations)<\/li>\\n<li>Assister les clients via <strong>appels entrants\/sortants et email<\/strong><\/li>\\n<li>Accompagner les clients sur leurs questions concernant les services Flight Club, VIP et PRM (personnes &agrave; mobilit&eacute; r&eacute;duite)<\/li>\\n<li><strong>Traiter les r&eacute;clamations (gr&egrave;ves, retards, annulations, etc.)<\/strong><\/li>\\n<li>Fournir des informations pr&eacute;cises et en temps r&eacute;el afin d&rsquo;aider les clients &agrave; prendre des d&eacute;cisions<\/li>\\n<li><strong>D&eacute;passer les attentes des clients pour leur offrir une exp&eacute;rience m&eacute;morable qu&rsquo;ils auront envie de partager<\/strong><\/li>\\n<li>&Ecirc;tre &agrave; l&rsquo;&eacute;coute de la situation sp&eacute;cifique de chaque client et comprendre ses besoins<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li><strong>T&rsquo;as un niveau &eacute;lev&eacute; de fran&ccedil;ais (C1) et un bon niveau d&rsquo;anglais (B2), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/strong><\/li>\\n<li><strong>T&rsquo;as la capacit&eacute; de g&eacute;rer des situations complexes en restant calme et orient&eacute;(e) solution<\/strong><\/li>\\n<li><strong>T&rsquo;es capable de g&eacute;rer plusieurs t&acirc;ches dans un environnement dynamique et rapide<\/strong><\/li>\\n<li>T&rsquo;as une exp&eacute;rience avec des outils GDS comme Amadeus, Galileo ou Sabre (un plus)<\/li>\\n<li>T&rsquo;as au moins 6 mois d&rsquo;exp&eacute;rience en service client en tant que conseiller client ou dans le secteur du tourisme\/voyage<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"899922892\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T17:02:04.352+01:00\",\"created_at\":\"2026-04-22T10:56:06.771+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1876\",\"campaign_id\":\"344\",\"campaign_title\":\" Vueling \/ French \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Agent (French-speaking) \u2013 Airline Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Agent in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Agent, you will:<\/p>\\n<ul>\\n<li>Be in charge of booking management (altering, cancelling, or creating new reservations)<\/li>\\n<li>Assist clients via <strong>inbound\/outbound calls and email<\/strong><\/li>\\n<li>Help the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility)<\/li>\\n<li><strong>Deal with claims (strikes, lateness, Cancelation etc.)<\/strong><\/li>\\n<li>Give real-time, accurate information that empowers the customer to make decisions.<\/li>\\n<li><strong>Go beyond the customer's service expectations so they will remember and share their great experience.<\/strong><\/li>\\n<li>Listen to the customer's unique situation and acknowledge their needs.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Have a high level of French (C1) and English (B2) - written and oral <\/strong><\/li>\\n<li><strong>Have the ability to deal with complex situations keeping calm and assuring the costumer will proving a solution is mandatory<\/strong><\/li>\\n<li><strong>Have the capacity of managing tasks in a fast-paced environment <\/strong><\/li>\\n<li>Have previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential)<\/li>\\n<li>Have at least 6 months of experience in Customer Service as a Costumer Advisor or as a tourism\/travel representative<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)&nbsp;<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1101180965\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T00:59:05.788+01:00\",\"created_at\":\"2026-04-22T10:31:05.340+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1877\",\"campaign_id\":\"343\",\"campaign_title\":\"Entain \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller du service client (francophone) \u2013 Application de paris mobiles\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Conseiller du service client &agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Conseiller du service client, tu vas :<\/p>\\n<ul>\\n<li>Agir en tant que conseiller expert pour les clients dans le secteur du sport<\/li>\\n<li>R&eacute;pondre rapidement et efficacement aux demandes, questions, r&eacute;clamations et commentaires des clients via diff&eacute;rents canaux<\/li>\\n<li>Construire des relations durables et de confiance avec les clients gr&acirc;ce &agrave; une communication ouverte et interactive<\/li>\\n<li>Fournir un service d&rsquo;excellence en veillant &agrave; la satisfaction des clients tout en respectant les politiques et proc&eacute;dures de l&rsquo;entreprise<\/li>\\n<li>Proposer des retours et recommandations afin d&rsquo;optimiser les processus internes<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un bon niveau de fran&ccedil;ais et un bon niveau d&rsquo;anglais (B2), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>T&rsquo;as un int&eacute;r&ecirc;t pour le sport et tu es un(e) team player avec une attitude positive<\/li>\\n<li>T&rsquo;as de bonnes comp&eacute;tences en dactylographie et en informatique (applications MS Office)<\/li>\\n<li>T&rsquo;es &agrave; l&rsquo;aise avec la technologie et capable d&rsquo;apprendre rapidement de nouveaux outils et logiciels<\/li>\\n<li>T&rsquo;as la capacit&eacute; d&rsquo;expliquer des concepts complexes de mani&egrave;re claire et concise<\/li>\\n<li>Une exp&eacute;rience en centre de service client est un plus, mais pas obligatoire<\/li>\\n<li>T&rsquo;es disponible pour travailler en horaires rotatifs<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Contrat &agrave; temps plein avec dur&eacute;e ind&eacute;termin&eacute;e (n&eacute;gociable selon ton exp&eacute;rience et les besoins de notre client)<\/li>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"3604252155\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T13:02:13.561+01:00\",\"created_at\":\"2026-04-22T10:11:56.056+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1878\",\"campaign_id\":\"342\",\"campaign_title\":\"Electrolux \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller(\u00e8re) client\u00e8le (francophone) - Secteur de l'\u00e9lectrom\u00e9nager\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Conseiller(&egrave;re) client&egrave;le &agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Conseiller(&egrave;re) client&egrave;le, tu vas :<\/p>\\n<ul>\\n<li>Interagir avec les clients afin de leur fournir des informations et des conseils sur les produits et services li&eacute;s aux assurances habitation (Masterpiece Policy), via appels entrants ou emails<\/li>\\n<li>Examiner les demandes, prendre des d&eacute;cisions appropri&eacute;es et les traiter en cons&eacute;quence<\/li>\\n<li>Faire preuve d&rsquo;analyse pour comprendre les situations et r&eacute;soudre les probl&egrave;mes efficacement<\/li>\\n<li>Contribuer &agrave; l&rsquo;am&eacute;lioration continue de la satisfaction client<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau excellent de fran&ccedil;ais (C1) et un bon niveau d&rsquo;anglais (B2)<\/li>\\n<li>T&rsquo;as d&rsquo;excellentes comp&eacute;tences r&eacute;dactionnelles et relationnelles, avec empathie et esprit d&rsquo;&eacute;quipe<\/li>\\n<li>T&rsquo;aimes identifier rapidement les besoins des clients et proposer des solutions efficaces<\/li>\\n<li>T&rsquo;es proactif(ve), orient&eacute;(e) r&eacute;sultats, autonome et tu aimes travailler en &eacute;quipe<\/li>\\n<li>Une premi&egrave;re exp&eacute;rience en service client est un plus<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"2731904530\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T13:02:13.539+01:00\",\"created_at\":\"2026-04-22T10:05:01.192+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1879\",\"campaign_id\":\"341\",\"campaign_title\":\"EasyJet Legal \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Juridique en backoffice (francophone) - Compagnie a\u00e9rienne\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Conseiller Juridique &agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Conseiller Juridique, tu vas :<\/p>\\n<ul>\\n<li>V&eacute;rifier si les op&eacute;rateurs de transport respectent les droits des passagers<\/li>\\n<li>Comprendre la situation sp&eacute;cifique de chaque client et assurer le traitement ainsi que le suivi de ses r&eacute;clamations juridiques<\/li>\\n<li>G&eacute;rer les dossiers en collaboration avec diff&eacute;rents interlocuteurs (avocats, juristes, autorit&eacute;s nationales comp&eacute;tentes) afin d&rsquo;&eacute;valuer correctement la validit&eacute; des r&eacute;clamations<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau excellent de fran&ccedil;ais (C1) et un bon niveau d&rsquo;anglais (B2)<\/li>\\n<li>T&rsquo;as d&rsquo;excellentes comp&eacute;tences en communication<\/li>\\n<li>Une premi&egrave;re exp&eacute;rience en service client ou dans le secteur du tourisme\/voyage est un plus<\/li>\\n<li>T&rsquo;es proactif(ve), autonome et tu aimes travailler en &eacute;quipe<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"1054249513\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T13:02:13.550+01:00\",\"created_at\":\"2026-04-22T09:55:10.402+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"497\",\"campaign_id\":\"2313\",\"campaign_title\":\"GTM - BMW Financial (Dearne Valley)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor\",\"street\":\"Adwick Park\",\"address\":\"Adwick Park\",\"city\":\"Rotherham\",\"state\":\"England\",\"postal_code\":\" S63 5NA\",\"region\":\"England\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Kickstart your career with one of the UK&rsquo;s fastest-growing customer experience companies. Be a part of our inclusive and friendly team as a Customer Service Advisor for the prestigious BMW brand. If you're passionate, thrive in a fast-paced environment, and excel at delivering exceptional service, we want you!<\/p>\\n<ul>\\n<li><strong>Salary -<\/strong>&nbsp;&pound;26,520<\/li>\\n<li><strong>Location<\/strong>&nbsp;&ndash; Dearne Valley Office, Adwick Park, Rotherham S63 5AD<\/li>\\n<li><strong>Permanent role &ndash;<\/strong>&nbsp;contracted to 40 hours paid production scheduled between 8am-7pm Monday to Friday, Saturdays 9am-2pm.<\/li>\\n<li><strong>Full time training &amp; support provided.<\/strong><\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you:<\/strong><\/p>\\n<ul>\\n<li>Access to a range of employee benefits<\/li>\\n<li>Annual leave starting at 28 days\/annum (pro-rata)<\/li>\\n<li>A vibrant office-based role with a great team<\/li>\\n<li>Onsite canteen.<\/li>\\n<li>Free onsite parking.<\/li>\\n<li>Referral programme &ndash; refer friends or family to work with Concentrix &amp; earn up to &pound;600 per referral!<\/li>\\n<\/ul>\\n<p>We are looking for a customer-focused professional responsible for providing support and guidance to customers, ensuring compliance with FCA regulations. The role involves delivering tailored advice, prioritizing fair treatment of vulnerable customers, and maintaining high standards in line with FCA guidelines. You will balance customer needs, outcomes, and company values to ensure a positive experience and uphold the brand's reputation.<\/p>\\n<p><strong>Key responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Verify customer identity and address in line with DPA procedures during all interactions.<\/li>\\n<li>Identify and address customer vulnerability by actively listening, showing empathy, and asking relevant questions to understand their needs and provide appropriate support.<\/li>\\n<li>Accurately document customer responses and any agreed support, ensuring sensitive information is securely handled.<\/li>\\n<li>Address and refer customer complaints in line with FCA guidelines and timescales.<\/li>\\n<li>Use product and business knowledge to offer tailored solutions for customers, ensuring the best possible outcomes (training provided).<\/li>\\n<li>Resolve objections and conflicts while maintaining professionalism.<\/li>\\n<li>Ensure all correspondence is completed within 48 hours to meet service level agreements.<\/li>\\n<li>Collaborate with internal and external teams to investigate and resolve contractual issues.<\/li>\\n<li>Proactively review and manage customer accounts to identify and prevent potential issues.<\/li>\\n<\/ul>\\n<p><strong>Skills to succeed:<\/strong><\/p>\\n<ul>\\n<li>Experience in a financial environment (preferred) or the customer service industry.<\/li>\\n<li>Strong administrative and communication skills.<\/li>\\n<li>Highly organized, with the ability to meet deadlines and strong attention to detail.<\/li>\\n<li>Experience supporting vulnerable customers (desirable).<\/li>\\n<li>Analytical mindset with an objective approach to problem-solving.<\/li>\\n<li>Team-oriented with a collaborative attitude.<\/li>\\n<li>Proficient in Microsoft Office applications.<\/li>\\n<li>Exceptional organizational abilities.<\/li>\\n<\/ul>\\n<p><em><strong>What are you waiting for? -&nbsp;<\/strong><\/em>Apply now - we can't wait to welcome you!<\/p>\\n<p><em>Concentrix is an equal opportunity employer. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.<\/em><\/p>\",\"ats_external_id\":\"575763422\",\"location\":\"Rotherham, England\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-05-15T23:59:06.164Z\",\"created_at\":\"2026-04-22T08:55:46.918Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzEz?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzEz\/apply?\",\"head_count\":\"10\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1038\",\"campaign_id\":\"17618\",\"campaign_title\":\"Sr. Specialist, Wellbeing R1723723\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Wellbeing\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"Our psychological health team is a diverse group of specialists dedicated to developing, delivering, and evaluating employee health and wellbeing strategies for Trust & Safety teams at Concentrix. Our initiatives are crafted to enhance and support positive mental and physical health, while fostering a healthy culture and work environment across the organization.\\nThe Virtual Wellbeing Counsellor will provide virtual mental health and wellbeing support to employees working in content moderation roles.\\nAs a qualified counsellor or psychotherapist, you'll conduct sessions using interventions such as Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT) and Mindfulness Based Therapies (MBT). You\u2019ll routinely assess cases for risk, follow strict safety protocols and escalate complex cases to clinical leadership. Your role also includes collaborating with your colleagues to design and deliver group sessions that improve resilience, healthy coping, and distress management skills.\\nAs this role falls into the category of Trust & Safety, you\u2019ll be working with people exposed to harmful content. This may occur in the form of images, video, and text related to hate speech, violence, child safety, depictions of harm to self and others, and harm to animals.\",\"long_description\":\"<p><b>The primary responsibilities of this role include:<\/b><\/p><ul><li>Deliver one to one virtual counselling sessions, addressing a range of psychological health issues using short-term therapeutic interventions such as CBT, ACT and MBT<br \/>\u00a0<\/li><li>Deliver one to one virtual coaching sessions, and develop resilience plans for maintaining employee health and wellbeing<br \/>\u00a0<\/li><li>Deliver virtual group and peer support sessions aimed at building resilience, developing healthy coping strategies and building positive working relationships<br \/>\u00a0<\/li><li>Facilitate virtual creative sessions such as creative therapies, music therapies, and mindfulness-based activities<br \/>\u00a0<\/li><li>Assess cases for trauma related to exposure to graphic content and follow escalation protocols<br \/>\u00a0<\/li><li>Evaluate and appropriately manage risks of harm to self or others in a timely manner<br \/>\u00a0<\/li><li>Manage confidential case records and reports safely, and in line with privacy protocols<br \/>\u00a0<\/li><li>Deliver psychometric assessments to employees in the region<br \/>\u00a0<\/li><li>Review assessment data for trends that require intervention, and contribute to insight reports<br \/>\u00a0<\/li><\/ul><ul><li>Complete administrative duties, including tracking session data and completion of individual case notes in a timely manner<br \/>\u00a0<\/li><li>Respond promptly to emails and messages from employees seeking support, ensuring clear and timely communication<br \/>\u00a0<\/li><\/ul><ul><li>Communicate with the clinical leadership team on a regular basis to discuss observations, insights risks and areas for improvement<br \/>\u00a0<\/li><li>Contribute towards safe working practices across the Psychological Health team<br \/>\u00a0<\/li><li>Attend monthly peer support sessions with your Clinical Manager and regional colleagues<br \/>\u00a0<\/li><li>Adhere to professional and ethical guidelines set by discipline specific governing and licensing bodies<br \/>\u00a0<\/li><\/ul><p><\/p><p><b>Minium qualifications:<\/b><\/p><ul><li>Master\u2019s degree in clinical psychology, counselling psychology, or psychotherapy<\/li><li>Current unrestricted license to practice in the country where the site is based<\/li><li>Minimum 3 years of experience in wellbeing or psychotherapy field<\/li><li>Proven experience in cross-cultural counselling, demonstrating sensitivity and competence with diverse client backgrounds<\/li><li>Able to build trust and rapport with employees, managers and team members<\/li><li>Proven experience designing and delivering wellbeing\/mental health training, workshops and webinars<\/li><li>Strong data management skills, ensuring accurate handling of sensitive information and session records<\/li><li>Excellent time management and prioritization skills, effectively handling multiple tasks and responsibilities in a dynamic setting<\/li><li>Proven ability to maintain professionalism and ethical standards in a business environment<\/li><li>Excellent communication skills<\/li><li>Fluent in written and spoken English<\/li><\/ul><p><\/p><p><b>Desired qualifications:<\/b><\/p><ul><li>Experience working in Trust and Safety or a content moderation environment<\/li><\/ul>\",\"ats_external_id\":\"R1723723\",\"location\":\"Porto\",\"job_type\":\"full_time\",\"salary\":\"1715.98\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-01T00:49:24.958+08:00\",\"created_at\":\"2026-04-22T00:05:52.317+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzYxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Sr-Specialist--Wellbeing_R1723723\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Wellbeing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8dde7888659c101ac0bfbff7cfae0000\",\"descriptor\":\"Concentrix SFIA - Sucursal em Portugal\",\"reference_id\":\"WPT09\",\"organization_reference_id\":\"WPT09\"},\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"Brazilian Portuguese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"francisco.carrico@concentrix.com\"},\"first_name\":\"Carrico, Francisco\"},\"categories\":[{\"descriptor\":\"CF Wellbeing\"}],\"recruiters\":[{\"id\":\"101952635\",\"wid\":\"a716c757c0c501109a2f7365f0b50000\",\"descriptor\":\"Francisco Carrico (101952635)\"},{\"id\":\"102550226\",\"wid\":\"da7d7d2449a210103305103ed3b50005\",\"descriptor\":\"Rafaela Costa (102550226)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2993\",\"descriptor\":\"Sr. Specialist, Wellbeing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370709\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Sr-Specialist--Wellbeing_R1723723\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Sr-Specialist--Wellbeing_R1723723\/apply\",\"job_requisition_id\":\"R1723723\"}],\"organizations\":[{\"wid\":\"f9d694cdb97310148eee729954ba0000\",\"descriptor\":\"W0ZWP8 Bytedance Unity Model Por\",\"reference_id\":\"W0ZWP8\",\"custom_reference_id\":\"W0ZWP8\",\"company_reference_id\":null},{\"wid\":\"8dde7888659c101ac0bfbff7cfae0000\",\"descriptor\":\"Concentrix SFIA - Sucursal em Portugal\",\"reference_id\":\"WPT09\",\"custom_reference_id\":null,\"company_reference_id\":\"WPT09\"},{\"wid\":\"2fd047446fd210141ea5321445d70000\",\"descriptor\":\"24032 - Bytedance - 980005696\",\"reference_id\":\"980005696\",\"custom_reference_id\":\"980005696\",\"company_reference_id\":null},{\"wid\":\"30c67162620f100bed465d450baf0000\",\"descriptor\":\"COGS (CORP) Hub-Based T&S Wellbeing\",\"reference_id\":\"COHUBTSWELL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nadiafelicia.goncalves@concentrix.com\"},\"first_name\":\"Nadia Felicia Goncalves (101535929)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1723723\",\"wid\":\"57d20cff6fe61001068bd983cbc10000\",\"descriptor\":\"Sr. Specialist, Wellbeing\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1039\",\"campaign_id\":\"17612\",\"campaign_title\":\"Supervisor, Payroll R1724364\",\"campaign_type\":\"job_application\",\"job_title\":\"Payroll Supervisor\",\"street\":\"ITA Vimercate - Via Torri Bianche, 7 - Vimercate\",\"address\":\"ITA Vimercate - Via Torri Bianche, 7 - Vimercate\",\"city\":\"Vimercate\",\"state\":\"Monza e Brianza\",\"postal_code\":\"20871\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<p>At<span>\u00a0<\/span><b><i>Concentrix<\/i><\/b>, we pride ourselves on being an international powerhouse with a rapidly expanding footprint. Our diverse and dynamic environment is the perfect place for ambitious professionals to thrive.<\/p><p><\/p><p><\/p><p><b>&#x1f5a5;\ufe0fAbout the Role<\/b><\/p><p><\/p><p><\/p><p>We are currently seeking a Payroll Team Leader to join our team in Vimercate - Tre Torri, who can drive our payroll operations with precision and innovation. As a vital part of our team, you&#39;ll oversee and enhance our payroll processes, ensuring speed, accuracy, and compliance with both local and international standards. This is not just a job; it&#39;s an opportunity to lead, mentor, and make a significant impact in a company that values growth and excellence. If you have a passion for accuracy, a knack for leadership, and a desire to work in a dynamic, international environment, we invite you to bring your expertise to Concentrix. Be part of our journey as we continue to set the standard for excellence in the industry.<\/p><p><\/p><p><\/p><p><b>&#x1f4e0;Responsibilities<\/b><\/p><p><\/p><p><\/p><ul><li>Monitor payroll processes to ensure consistent and accurate payroll in compliance with local practices, controls, government and statutory regulations, internal procedures, and SOX controls.<\/li><li>Serve as a point of contact for team members, resolving escalated operational or policy issues, and identifying complex resolutions needing escalation to the Payroll Manager.<\/li><li>Coordinate with internal Finance teams, HR and stakeholders to ensure accuracy and financial integrity of payroll processes and support audit reviews.<\/li><li>Reconcile payroll and tax reporting at the end of each pay cycle and resolve discrepancies.<\/li><li>Plan, coordinate, and manage off-cycle payroll processing and reporting, acting as a contact for unplanned payroll processing.<\/li><li>Analyze complex pay transactions to identify issues and work with stakeholders to determine the root cause.<\/li><li>Maintain accurate and concise records and reports concerning all phases of payroll within local systems and global HRIS tools.<\/li><li>Stay updated with trends, legislation changes, tax rule updates, and local payroll control procedures to recommend improvements.<\/li><li>Assist in global work and initiatives as needed.<\/li><\/ul><p><\/p><p><\/p><p><b>&#x1f393;Qualifications<\/b><\/p><p><\/p><p><\/p><ul><li>2 to 4 years of experience in Payroll is preferred.<\/li><li>Experience with leading an international team will be preferred.<\/li><li>Knowledge of the Italian Payroll System.<\/li><li>Laurea or Diploma in a related field is a plus.<\/li><li>Ability to foster professionalism and build relationships for self and team.<\/li><li>Strong attention to detail.<\/li><li>Self-starter with a sense of urgency.<\/li><li>Ability to mentor, coach, and direct a team.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><li>Native Italian speaker with fluency in English.<\/li><\/ul><p><\/p><p><\/p><p><b>\u2139\ufe0fWork information<\/b><\/p><p><\/p><ul><li>Location: Vimercate - Tre Torri &#x1f3e2;<\/li><li>Contract: Permanent Full Time - 40h weekly - Monday to Friday \u231a<\/li><li>Hybrid role &#x1f3e1;<\/li><li>CCNL Telecomunicazioni &#x1f4dc;<\/li><\/ul><p><\/p><p><\/p><p><b>&#x1f4b0;Pay range and compensation package<\/b><\/p><p><\/p><p><\/p><ul><li>40.000 - 50.000 \u20ac &#x1faf0;&#x1f3fb;<\/li><li>Annual Bonus Scheme &#x1fa99;<\/li><li>Meal Vouchers &#x1f35d;<\/li><\/ul><p><\/p><p><\/p><p><b>&#x1f535;\u2b50Equal Opportunity Statement<\/b><\/p><p>At Concentrix, we respect and celebrate the diversity of our game-changers. We are committed to creating an inclusive environment for all employees, where diverse backgrounds and perspectives are welcome<\/p>\",\"ats_external_id\":\"R1724364\",\"location\":\"Vimercate, Monza e Brianza\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:23.519+08:00\",\"created_at\":\"2026-04-22T00:05:48.717+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzYxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Vimercate---Via-Torri-Bianche-7---Vimercate\/Payroll-Supervisor_R1724364\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Payroll\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Vimercate\",\"state\":\"Monza e Brianza\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20871\",\"primary_location\":{\"id\":\"IT-VIM-TORRI-01\",\"wid\":\"68dbf0c92c83101dbd85fa3f595c0000\",\"descriptor\":\"ITA Vimercate - Via Torri Bianche, 7 - Vimercate\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"giuseppe.serra@concentrix.com\"},\"first_name\":\"Serra, Giuseppe\"},\"categories\":[{\"descriptor\":\"CF Payroll\"}],\"recruiters\":[{\"id\":\"101778008\",\"wid\":\"1a5d7fb62a7e1020e2aeee1c59df0000\",\"descriptor\":\"Giuseppe Serra (101778008)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0830\",\"descriptor\":\"Supervisor, Payroll\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369479\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Vimercate---Via-Torri-Bianche-7---Vimercate\/Payroll-Supervisor_R1724364\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Vimercate---Via-Torri-Bianche-7---Vimercate\/Payroll-Supervisor_R1724364\/apply\",\"job_requisition_id\":\"R1724364\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sonila.hasanago@concentrix.com\"},\"first_name\":\"Sonila Hasanago (102387168)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1724364\",\"wid\":\"9ed6f29c5a961001060924943cce0000\",\"descriptor\":\"Payroll Supervisor\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1040\",\"campaign_id\":\"17591\",\"campaign_title\":\"Recruiter II R1719603\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter BPO\/Sales Industry (Remote)\",\"street\":\"BGR Work-at-Home\",\"address\":\"BGR Work-at-Home\",\"city\":\"BGR\",\"state\":\"Blagoevgrad\",\"postal_code\":\".\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"The Recruiter ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>1 to two years of relevant experience within recruitment - preferably within sales or volume hiring<\/li><li>Bachelor&#39;s Degree preferred<\/li><li>Strong communication skills, both written and verbal - Minimum B2 English is mandatory<\/li><li>Ability to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Proficient in Microsoft Office<\/li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/li><li>Sense of professionalism and ability to develop relationships<\/li><li>Strong attention to detail<\/li><li>Ability to handle and maintain confidential information<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Careel Level Description\u00a0<\/h2><p>Performs routine assignments in the entry level of the Professional Career Band.\u00a0 Uses existing procedures to solve routine or standard problems.\u00a0 Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts.\u00a0 Develops competence by performing structured work assignments.\u00a0 Receives instruction, guidance and direction from others.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span><b>Disclaimer\u00a0\u00a0 <\/b><\/span><\/h2><p><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p>\",\"ats_external_id\":\"R1719603\",\"location\":\"BGR, Blagoevgrad\",\"job_type\":\"full_time\",\"salary\":\"1666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-24T00:09:03.816+08:00\",\"created_at\":\"2026-04-21T22:06:02.303+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzU5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Work-at-Home\/Recruiter-BPO-Sales-Industry--Remote-_R1719603\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1175574ca38b103132a0bfcbfd1c0000\",\"descriptor\":\"Concentrix SREV Bulgaria EOOD (New)\",\"reference_id\":\"CBG05\",\"organization_reference_id\":\"CBG05\"},\"location\":{\"city\":\"BGR\",\"state\":\"Blagoevgrad\",\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"BG-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dd36ed0277bd30\",\"descriptor\":\"BGR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"francisco.carrico@concentrix.com\"},\"first_name\":\"Carrico, Francisco\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101952635\",\"wid\":\"a716c757c0c501109a2f7365f0b50000\",\"descriptor\":\"Francisco Carrico (101952635)\"},{\"id\":\"103349669\",\"wid\":\"cd37ff6c6459101bbad0e851ec630000\",\"descriptor\":\"Chrisdom Tablate (103349669)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369639\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Work-at-Home\/Recruiter-BPO-Sales-Industry--Remote-_R1719603\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Work-at-Home\/Recruiter-BPO-Sales-Industry--Remote-_R1719603\/apply\",\"job_requisition_id\":\"R1719603\"}],\"organizations\":[{\"wid\":\"1175574ca38b103132a0bfcbfd1c0000\",\"descriptor\":\"Concentrix SREV Bulgaria EOOD (New)\",\"reference_id\":\"CBG05\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG05\"},{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"katrin.tsvetanova@concentrix.com\"},\"first_name\":\"Katrin Tsvetanova (021420)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1719603\",\"wid\":\"c95b089713db1000fe3ac3faec820000\",\"descriptor\":\"Recruiter BPO\/Sales Industry (Remote)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1041\",\"campaign_id\":\"17590\",\"campaign_title\":\"Specialist, External Marketing R1724195\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Specialist with English\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"The Marketing Specialist, Digital manages paid media campaigns across EMEA for our Sport & Outdoor, Homeware, Beauty & Wellness brands & Retail. He\/she will partner with agencies & internal teams to deliver the most efficient digital media plans across every stage of the funnel according to each brand business objectives (At Brand.com & Retailer level).\",\"long_description\":\"<p><b>Responsibilities<\/b>:<\/p><p><b>Brand\/Retail.com<\/b><\/p><ul><li><span>Provide media expertise, share media knowledge, and continuous feedback<\/span><\/li><li><span>Leads a full-fiscal planning approach (not just execution), plus advanced deep-dives (country splits, customer segmentation, spend vs forecast). Works more seniorly with Sales on integrated plans.<\/span><\/li><li><span>Support brand teams with yearly planning of their media budget by recommending where\/how to play<\/span><\/li><li><span>Brief &amp; collab with media agencies &amp; key retailers to plan\/review all media plans along the consumer journey<\/span><\/li><li><span>Set goals, and drive optimization strategies while collecting learnings that can be leveraged x-brand<\/span><\/li><li><span>Work closely with digital and tech vendors to understand their roadmaps and flag opportunities<\/span><\/li><li><span>Explore\/test emerging platforms to foster innovation and extends to omnichannel ownership,<\/span><\/li><li><span>Manage review generation &amp; syndication to ensure best consumer experience and improved conversion at Brand\/Retailer.com<\/span><\/li><li><span>Lead with brand team, to collect high quality digital assets according to each platform\u2019s native specs<\/span><\/li><li><span>Leads Sales partnership for his brands: building joint integrated Sales &#43; Marketing plans and aligning investment decisions cross-team.<\/span><\/li><li><span>Develop and execute comprehensive digital advertising strategies aligned with brand objectives and target audience.<\/span><\/li><li><span>Identify and drive suitable digital advertising channels changes (e.g., paid search, display, social media, video) based on campaign goals.<\/span><\/li><\/ul><p><b>Campaign Management:<\/b><\/p><ul><li><span>Manage external agencies to Plan, set up, and execute digital advertising campaigns across various platforms, ensuring proper targeting, messaging, and creative execution.<\/span><\/li><li><span>Monitor campaign performance, budgets, and pacing to optimize for maximum efficiency and results.<\/span><\/li><\/ul><p><b>KPIs &amp; Reporting:<\/b><\/p><ul><li><span>Drives business decisions: interpretation, scenario modelling, recommendations; insights influence budget reallocations<\/span><\/li><\/ul><p><b>Experience\/Technical Skills<\/b><\/p><ul><li><span>Min 2&#43; years of Digital marketing and paid media solutions experience (Programmatic, PPC, Native &amp; others)<\/span><\/li><li><span>Up-to-date knowledge of best practices, strategies, and offerings within the paid media space<\/span><\/li><li><span>Experience with GA, GTM and other types of tracking\/analytics<\/span><\/li><li><span>Good project management skills. Ability to plan, organize, manage time and prioritize tasks<\/span><\/li><li><span>Fluent in English (spoken and written), with good writing skills. Any other European language is an asset.<\/span><\/li><li><span>Strong MS office knowledge &amp; comfortable with collaboration tools (Teams, slack etc)<\/span><\/li><li><span>Advanced Excel Knowledge<\/span><\/li><\/ul><p><\/p><p><b>Competencies<\/b><\/p><ul><li><span>Team Player<\/span><\/li><li><span>Results Orientation<\/span><\/li><li><span>Communicativeness<\/span><\/li><li><span>Functional\/Technical Expertise<\/span><\/li><li><span>Problem Solving &amp; Decision Making<\/span><\/li><\/ul><p><\/p><p><\/p><p><b>What we offer: <\/b><\/p><ul><li><span>Competitive salary <\/span><\/li><li><span>Remote working model, with the ability to travel to the office in Sofia at your own expense during client visits <\/span><\/li><li><span>Standard working hours (Monday\u2013Friday; bank holidays off)<\/span><\/li><li><span>Willingness to travel <\/span><span>to London at least twice a year (covered by the company) <\/span><\/li><li><span>Monthly transportation\/internet allowance in addition to the base salary<\/span><\/li><li><span>Bonus for important life events <\/span><\/li><li><span>Additional medical plan: health and dental car<\/span><span>e<\/span><\/li><li><span>Life <\/span><span>and Disability <\/span><span>insurance<\/span><\/li><li><span>Sport Card (co-financed by the employer)<\/span><\/li><li><span>Discounts on various goods and services<\/span><\/li><li><span>5 <\/span><span>additional days for educational purposes <\/span><\/li><\/ul><p><\/p><p><\/p><p><b>Please note that this opening is available for applicants from Bulgaria only. <\/b><\/p>\",\"ats_external_id\":\"R1724195\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"2000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-23T22:05:08.914+08:00\",\"created_at\":\"2026-04-21T22:06:01.969+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzU5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Marketing-Specialist-with-English_R1724195-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"organization_reference_id\":\"CBG04\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0411\",\"descriptor\":\"Specialist, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369645\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Marketing-Specialist-with-English_R1724195-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Marketing-Specialist-with-English_R1724195-1\/apply\",\"job_requisition_id\":\"R1724195\"}],\"organizations\":[{\"wid\":\"6067752493b71011060ae354956e0000\",\"descriptor\":\"W10136 Helen of Troy - B2B\",\"reference_id\":\"W10136\",\"custom_reference_id\":\"W10136\",\"company_reference_id\":null},{\"wid\":\"2ba66d6964051010b59cc905dc950000\",\"descriptor\":\"26291 - Helen of Troy - 980009734\",\"reference_id\":\"980009734\",\"custom_reference_id\":\"980009734\",\"company_reference_id\":null},{\"wid\":\"6f418c423d521019bcad8c9506680000\",\"descriptor\":\"COGS (SITE) Content Creation Billable Direct\",\"reference_id\":\"SITCONCREBI-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Stefani.Naydenova@concentrix.com\"},\"first_name\":\"Stefani Naydenova (834594)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1724195\",\"wid\":\"38e40b54dfec10010059907e09930000\",\"descriptor\":\"Digital Marketing Specialist with English\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1042\",\"campaign_id\":\"17589\",\"campaign_title\":\"Sr. Quality Evaluator R1723300\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Quality Evaluator with English and German\/Dutch\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<p><b>Responsibilities:<\/b>\u00a0<br \/>\u2022 Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including email<br \/>\u2022 Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)<br \/>\u2022 Participate in calibration sessions\/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices<br \/>\u2022 Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<br \/>\u2022 Maintain strong program knowledge base; basic understanding of client products, services and\/or program strategies<br \/>\u2022 Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners);\u00a0<br \/>\u2022 Contribute to maintaining forms and legends documents<br \/>\u2022 Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/p><p><\/p><p><b>Candidate profile:\u00a0<br \/>\u2022 Experience with Digital Advertising Platforms\/Digital Sales\/B2B Sales is required. <\/b><\/p><p><b>\u2022 Experience and knowledge with LinkedIn Campaign Manager Tool is preferred<\/b><br \/>\u2022 Willingness to work on hybrid model from our office in Sofia, Monday-Friday, during standard working hours\u00a0<br \/>\u2022 Strong attention to detail.<br \/>\u2022 Self-starter, sense of urgency and works well under pressure.<br \/>\u2022 Demonstrated ability to multi-task and meet timelines of deliverables.<br \/>\u2022 Proficient in Microsoft Office.<br \/><b>\u2022 Strong communication skills, both written and verbal in English (C1) and German (C1) or English (C1) and Dutch (C1)<\/b><\/p><p><\/p><p><b>Please note that first 4-5 months will be fully on site from the office in Sofia.\u00a0<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1723300\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"2096.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-05T18:04:45.837+08:00\",\"created_at\":\"2026-04-21T22:06:01.597+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzU4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sr-Quality-Evaluator-with-English-and-German-Dutch_R1723300-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"organization_reference_id\":\"CBG04\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1618\",\"descriptor\":\"Sr. Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371031\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sr-Quality-Evaluator-with-English-and-German-Dutch_R1723300-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sr-Quality-Evaluator-with-English-and-German-Dutch_R1723300-1\/apply\",\"job_requisition_id\":\"R1723300\"}],\"organizations\":[{\"wid\":\"43663c549c0f1001fc5266de88770000\",\"descriptor\":\"W101R1 LinkedIn Revive EMEA\",\"reference_id\":\"W101R1\",\"custom_reference_id\":\"W101R1\",\"company_reference_id\":null},{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG04\"},{\"wid\":\"8f4c04bd6f4501eb6eb22714721a1f13\",\"descriptor\":\"COGS (SITE) Quality Direct\",\"reference_id\":\"QUALITY-DIRSITE\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"53792cd426961001a4ad1f725dcf0000\",\"descriptor\":\"26663 - MICROSOFT - 980010355\",\"reference_id\":\"980010355\",\"custom_reference_id\":\"980010355\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"celia.dimitrova@concentrix.com\"},\"first_name\":\"Celia Dimitrova (\u0421\u0438\u043b\u0438\u044f \u0414\u0438\u043c\u0438\u0442\u0440\u043e\u0432\u0430) (1029152)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1723300\",\"wid\":\"38e40b54dfec1000ff45ba29b2ba0000\",\"descriptor\":\"Sr. Quality Evaluator with English and German\/Dutch\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1043\",\"campaign_id\":\"17588\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1718410\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect for Power Platform\",\"street\":\"SWE Work-at-Home\",\"address\":\"SWE Work-at-Home\",\"city\":\"SWE\",\"state\":\"Skane County\",\"postal_code\":\"25225\",\"region\":null,\"country\":\"Sweden\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>\u00a0<\/b><\/p><p><b>Cloud Solution Architect for Power Platform<\/b><\/p><p>We are looking for a seasoned Power Platform Cloud Solution Architect with extensive experience in Power Platform development. This role emphasizes developing and implementing governance strategies, best practices, and customized Power Platform solutions. The ideal candidate will be skilled in leveraging the Power Apps and Power Automate Studio and Power Platform Admin Center to assist customers with architectural design, troubleshoot existing applications, and establish governance frameworks tailored to organizational needs.<\/p><p><b>Qualifications<\/b><\/p><ul><li><b>Experience Level:<\/b><span>\u00a0<\/span>SME expert in Power Platform governance, administration, and Power Apps development.<\/li><li><b>Technical Expertise:<\/b><span>\u00a0<\/span>Advanced knowledge of Power Platform Admin Center and Center of Excellence Starter Kit configuration.<\/li><li><b>Power Platform Technologies:<\/b><span>\u00a0<\/span>Strong proficiency in Power Apps (Canvas and especially Model Driven Apps), Power Automate (cloud and especially desktop flows), Dataverse, Power Pages and other Power Platform components.<\/li><li><b>Enterprise Focus:<\/b><span>\u00a0<\/span>Demonstrated experience in Power Platform administration and support within large-scale environments.<\/li><li><b>Training &amp; Troubleshooting:<\/b><span>\u00a0<\/span>Skilled in delivering technical training and resolving complex application issues.<\/li><li><b>Problem-Solving &amp; Collaboration:<\/b><span>\u00a0<\/span>Excellent analytical and collaboration skills.<\/li><li><b>Communication:<\/b><span>\u00a0<\/span>Strong ability to engage with key stakeholders and cross-functional teams.<\/li><li><b>Certifications:<\/b><span>\u00a0<\/span>Advanced Microsoft certifications preferred.<\/li><li><b>Consulting Experience:<\/b><span>\u00a0<\/span>Previous customer-facing roles are highly desirable.<\/li><li><b>Continuous Learning:<\/b><span>\u00a0<\/span>Strong commitment to staying updated on modern engineering practices and tools.<\/li><\/ul><p><\/p><p><b>Required Skill Set<\/b><\/p><p><b>Power Platform Development<\/b><\/p><ul><li>Develop and maintain Power Apps solutions with a focus on model driven apps development and architecture.<\/li><li>Development of Power Pages.<\/li><li>Knowledge of Application Lifecycle Management (ALM) via Solutions.<\/li><li>Experience in setting up, troubleshooting and optimizing Power Automate desktop flows.<\/li><li>Familiarity with integrating data from Dataverse, SharePoint, and other sources.<\/li><li>Ability to provide technical training and guide customers through architectural decisions for custom Power Apps solutions.<\/li><\/ul><p><\/p><p><b>Power Platform Administration &amp; Governance<\/b><\/p><ul><li>Administer and support Power Platform environments, including Power Apps, Power Automate, and Power Platform Admin Center (PPAC).<\/li><li>Deep understanding of Dataverse, governance strategies, environment planning, and security.<\/li><li>Expertise in developing environment strategies (environment types, purpose, security roles).<\/li><li>Proficiency in licensing (standard vs. premium), capacity planning, and Data Loss Prevention (DLP) policies.<\/li><li>Analytical skills for reporting and data analysis within PPAC and M365 audit logs.<\/li><li>Capable of establishing and managing a Power Platform Center of Excellence (CoE).<\/li><\/ul><p><\/p><p><b>Desired Skill Set<\/b><\/p><p><b>Dynamics 365 Customer Engagement<\/b><\/p><ul><li>Up to date product knowledge in Dynamics 365 Customer Engagement modules:<ul><li>Dynamics 365 Sales<\/li><li>Dynamics 365 Customer Service<\/li><li>Dynamics 365 Customer Insights \u2013 Journeys<\/li><li>Dynamics 365 Field Service<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Dynamics CRM On-premises<\/b><\/p><ul><li>Enterprise level administration and development focused specifically with:\u00a0\u00a0<ul><li>CRM infrastructure installation and configuration\u00a0<\/li><li>CRM deployment configuration\u00a0<\/li><li>CRM customization\u00a0and configuration (Data model, forms, views, JavaScript, C# .NET, plugins, workflows)\u00a0<\/li><li>CRM integration\u00a0<\/li><li>Dynamics CRM Cloud Migration\u00a0<\/li><\/ul><\/li><li>Knowledge in CRM 2015&#43; build versions and upgrade experience\u00a0\u00a0<\/li><li>Architectural experience for Dynamics CRM\u00a0on-premises\u00a0<\/li><li>A strong understanding of business application performance tuning which includes an understanding of SQL, IIS (Internet Information Services), Networking, and client-side troubleshooting.\u00a0<\/li><li>Environment health assessment experience\u00a0<\/li><\/ul><p><\/p><p>This role is ideal for individuals passionate about empowering organizations through innovative and secure Power Platform solutions while championing best practices in governance and administration.<\/p>\",\"ats_external_id\":\"R1718410\",\"location\":\"SWE, Skane County\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"SEK\",\"updated_at\":\"2026-04-21T22:06:09.199+08:00\",\"created_at\":\"2026-04-21T20:06:34.888+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzU4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SWE-Work-at-Home\/Cloud-Solution-Architect-for-Power-Platform_R1718410\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0be30fd07590000\",\"descriptor\":\"Concentrix IT Services Sweden AB\",\"reference_id\":\"WSE02\",\"organization_reference_id\":\"WSE02\"},\"location\":{\"city\":\"SWE\",\"state\":\"Skane County\",\"country\":{\"wid\":\"6a800a4736884df5826858d435650f45\",\"iso2\":\"SE\",\"iso3\":\"SWE\",\"descriptor\":\"Sweden\",\"iso_numeric\":\"752\"},\"postal_code\":\"25225\",\"primary_location\":{\"id\":\"SE-WFH-INDIR-01\",\"wid\":\"740544c0a47f011310e185771f110756\",\"descriptor\":\"SWE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369428\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SWE-Work-at-Home\/Cloud-Solution-Architect-for-Power-Platform_R1718410\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SWE-Work-at-Home\/Cloud-Solution-Architect-for-Power-Platform_R1718410\/apply\",\"job_requisition_id\":\"R1718410\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"df68c94cc420101ac0be30fd07590000\",\"descriptor\":\"Concentrix IT Services Sweden AB\",\"reference_id\":\"WSE02\",\"custom_reference_id\":null,\"company_reference_id\":\"WSE02\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1718410\",\"wid\":\"57d20cff6fe61000f9b82dadf62d0000\",\"descriptor\":\"Cloud Solution Architect for Power Platform\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1044\",\"campaign_id\":\"17587\",\"campaign_title\":\"Consultant, Client Success Business Consulting R1712192\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultant, Client Success Business Consulting\",\"street\":\"PHL Quezon City - EXXA Tower\",\"address\":\"PHL Quezon City - EXXA Tower\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1712192\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-29T05:24:23.444+08:00\",\"created_at\":\"2026-04-21T20:06:34.034+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzU4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower\/Consultant--Client-Success-Business-Consulting_R1712192\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Client Success Business Consulting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-VELA-EXXA-1\",\"wid\":\"740544c0a47f01c2a535b08e1f115963\",\"descriptor\":\"PHL Quezon City - EXXA Tower\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"markgil.pena@concentrix.com\"},\"first_name\":\"Pena, Mark Gil\"},\"categories\":[{\"descriptor\":\"CF Client Success Business Consulting\"}],\"recruiters\":[{\"id\":\"100882615\",\"wid\":\"60219339f7a01064a5be0f47c6b47903\",\"descriptor\":\"Gil Pena (100882615)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1167\",\"descriptor\":\"Consultant, Client Success Business Consulting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369346\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower\/Consultant--Client-Success-Business-Consulting_R1712192\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower\/Consultant--Client-Success-Business-Consulting_R1712192\/apply\",\"job_requisition_id\":\"R1712192\"}],\"organizations\":[{\"wid\":\"efab239a41c11015705cf39e57ec0000\",\"descriptor\":\"W0ZV8J Phgeo_Cso\",\"reference_id\":\"W0ZV8J\",\"custom_reference_id\":\"W0ZV8J\",\"company_reference_id\":null},{\"wid\":\"b8f41d9a025610165c79347708980000\",\"descriptor\":\"(GEO) TRANSFORMATION\",\"reference_id\":\"GEOTRANSFORMATI\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"efab239a41c110156e4d1a272e150000\",\"descriptor\":\"23160 - Opexother - PHGEOCSO\",\"reference_id\":\"PHGEOCSO\",\"custom_reference_id\":\"PHGEOCSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"macarmela.coronel@concentrix.com\"},\"first_name\":\"Mela Coronel (101947641)\"},\"category_groups\":[{\"id\":\"CF Innovation_Transformation\",\"wid\":\"4b0305aff0a71005ffaf9b9e3c3d0000\",\"descriptor\":\"Innovation & Transformation\"}],\"job_requisition\":{\"id\":\"R1712192\",\"wid\":\"21a66bbead561000f91cc7c1d9920000\",\"descriptor\":\"Consultant, Client Success Business Consulting\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1744\",\"campaign_id\":\"47\",\"campaign_title\":\"Perfect-World\/Spanish\/French\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Spanish or French\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Spanish or French language skills (B2)<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts 24\/7&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"3651561409\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T03:59:10.544+04:00\",\"created_at\":\"2026-04-21T17:21:43.096+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1045\",\"campaign_id\":\"17569\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1723319\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior DevOps Engineer (Security & Compliance Focus)\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a Senior DevOps Engineer with strong experience in cloud infrastructure, Kubernetes, CI\/CD automation, and security-focused operational practices. This role will be responsible for building and maintaining scalable platform infrastructure, supporting secure SDLC initiatives, and implementing compliance-oriented operational controls in cloud environments. The ideal candidate has experience working in modern DevOps ecosystems and exposure to regulated or security-conscious environments.<\/p><p><\/p><h2>Responsibilities<\/h2><p><\/p><p>\u2022 Design, implement, and maintain cloud infrastructure, CI\/CD pipelines, and Kubernetes-based environments.<br \/>\u2022 Support secure SDLC practices including vulnerability management, image scanning, patching, and infrastructure hardening.<br \/>\u2022 Implement and maintain security-focused operational controls such as IAM least privilege, secrets management, encryption, and audit logging.<br \/>\u2022 Collaborate with platform, security, and compliance teams to support audit-ready and compliance-oriented environments.<br \/>\u2022 Improve infrastructure reliability, scalability, observability, and deployment automation processes.<\/p><p><\/p><h2>Qualifications<\/h2><p><\/p><p>\u2022 8&#43; years of experience in DevOps, Platform Engineering, SRE, or related infrastructure engineering roles.<br \/>\u2022 Strong hands-on experience with Kubernetes ( <b>StatefulSet<\/b><span><b>\u00a0<\/b><\/span><i><span>)<\/span><\/i>, <b>Terraform Automation<\/b>, Docker, and cloud platforms such as AWS (<span><b>EKS management<\/b>).<\/span><br \/>\u2022 Experience building and maintaining CI\/CD pipelines and infrastructure automation workflows.<br \/>\u2022 Experience with infrastructure security practices including IAM, secrets management, container security, and network policies.<\/p>\",\"ats_external_id\":\"R1723319\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"5500000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-05-12T04:04:26.904+08:00\",\"created_at\":\"2026-04-21T16:12:00.364+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzU2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Sr-DevOps-Platform---FedRAMP-Govt-Work---Bilingual_R1723319\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"leonel.cafaro@concentrix.com\"},\"first_name\":\"Cafaro, Leonel\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102009204\",\"wid\":\"f81830f171380107b2fc2c8003b70000\",\"descriptor\":\"Leonel Cafaro (102009204)\"},{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"},{\"id\":\"102009973\",\"wid\":\"871dd66c54300107b3aa1ab5a5aa0000\",\"descriptor\":\"Maria del Pilar Puga Vizcaino (102009973)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371907\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Sr-DevOps-Platform---FedRAMP-Govt-Work---Bilingual_R1723319\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Sr-DevOps-Platform---FedRAMP-Govt-Work---Bilingual_R1723319\/apply\",\"job_requisition_id\":\"R1723319\"}],\"organizations\":[{\"wid\":\"a784ff04cab101113fd63222a2070000\",\"descriptor\":\"7371 - Proofpoint Inc - PUSA6428\",\"reference_id\":\"PUSA6428\",\"custom_reference_id\":\"PUSA6428\",\"company_reference_id\":null},{\"wid\":\"6556ba7d689a101e086c1785866e0000\",\"descriptor\":\"COGS (GEO) CAT Technology and Engineering SL\",\"reference_id\":\"GEOCATTECHENGDI\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"},{\"wid\":\"5418aa3199ce011936dee008022c0000\",\"descriptor\":\"W0ZH5K Proofpoint Threat Research Gro\",\"reference_id\":\"W0ZH5K\",\"custom_reference_id\":\"W0ZH5K\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"carla.zambelli@concentrix.com\"},\"first_name\":\"Carla Zambelli (102114505)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1723319\",\"wid\":\"c95b089713db1000ecf7cce7bc190000\",\"descriptor\":\"Senior DevOps Engineer (Security & Compliance Focus)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Sr DevOps\/Platform \u2013 FedRAMP-Govt Work - Bilingual<\/p><p>Senior \u2013 8&#43; years&#39; experience \u00a0\u00a0<\/p><p><\/p><p><b>What you\u2019ll do<\/b><\/p><p>Same scope as the DevOps\/Platform role above:<\/p><ul><li><p>Implement\/maintain compliance-oriented controls and evidence-friendly operations<\/p><\/li><li><p>Support secure SDLC practices: vulnerability management, image scanning, patching, access controls<\/p><\/li><li><p>Work closely with security\/compliance stakeholders to meet FedRAMP-aligned requirements.<\/p><\/li><\/ul><p><\/p><p><b>Must-haves<\/b><\/p><ul><li><p>Everything in the DevOps\/Platform role, plus:<\/p><\/li><li><p>Strong security hygiene: IAM least privilege, secrets, encryption, auditability.<\/p><\/li><li><p>Experience with hardened Kubernetes, network policies, container security tooling<\/p><\/li><\/ul><p><\/p><p><b>Nice to have<\/b><\/p><ul><li><p>Experience working in regulated environments (FedRAMP, SOC 2, ISO 27001, HIPAA\u2014any is helpful)<\/p><\/li><li><p>Prior FedRAMP program experience (even partial), SSP\/control familiarity, audit support<\/p><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1880\",\"campaign_id\":\"340\",\"campaign_title\":\" Disney \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) de client\u00e8le (francophone) \u2013 Projet de service de streaming\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Conseiller Client &agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Conseiller Client, tu vas :<\/p>\\n<ul>\\n<li>Assister les utilisateurs par t&eacute;l&eacute;phone et\/ou chat concernant leurs demandes<\/li>\\n<li>Fournir un support li&eacute; au compte et &agrave; l&rsquo;application, notamment sur les fonctionnalit&eacute;s du logiciel<\/li>\\n<li>Assurer un support technique et le d&eacute;pannage des configurations syst&egrave;me et des param&egrave;tres r&eacute;seau<\/li>\\n<li>Apporter des r&eacute;ponses pr&eacute;cises et en temps r&eacute;el aux demandes des utilisateurs et contribuer &agrave; renforcer l&rsquo;engagement envers la marque de nos clients<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau excellent de fran&ccedil;ais (C2) et un bon niveau d&rsquo;anglais (B2)<\/li>\\n<li>T&rsquo;es passionn&eacute;(e) par l&rsquo;industrie du divertissement et des m&eacute;dias<\/li>\\n<li>Tu fais preuve d&rsquo;excellentes comp&eacute;tences en communication, avec empathie et esprit d&rsquo;&eacute;quipe<\/li>\\n<li>T&rsquo;es &agrave; l&rsquo;aise avec les services de streaming digital et les diff&eacute;rents appareils<\/li>\\n<li>T&rsquo;as une attitude positive et orient&eacute;e solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"1255643584\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T13:02:13.519+01:00\",\"created_at\":\"2026-04-21T16:00:40.768+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1881\",\"campaign_id\":\"339\",\"campaign_title\":\"Chubb \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) de client\u00e8le (francophone) \u2013 Compagnie d'assurance\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Conseiller Client &agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Conseiller Client, tu vas :<\/p>\\n<ul>\\n<li>Recevoir des appels ou des messages (chat) de clients souhaitant obtenir des informations concernant leur police d&rsquo;assurance<\/li>\\n<li>Selon la demande, traiter les dossiers via des op&eacute;rations dans le syst&egrave;me de gestion des polices et\/ou r&eacute;diger et envoyer des r&eacute;ponses (courriers, emails, documents contractuels, informations, etc.) aux assur&eacute;s<\/li>\\n<li>Effectuer l&rsquo;indexation et l&rsquo;archivage &eacute;lectronique dans notre outil de gestion documentaire<\/li>\\n<li>G&eacute;rer les demandes de modification de contrat, notamment la mise &agrave; jour des informations de paiement<\/li>\\n<li>Traiter les d&eacute;clarations de sinistres et les demandes de r&eacute;siliation<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau excellent de fran&ccedil;ais (C2) et un bon niveau d&rsquo;anglais (B2)<\/li>\\n<li>Une premi&egrave;re exp&eacute;rience en service client est un plus<\/li>\\n<li>T&rsquo;as d&rsquo;excellentes comp&eacute;tences r&eacute;dactionnelles et orales, avec une communication formelle et diplomatique<\/li>\\n<li>T&rsquo;es proactif(ve), autonome et tu aimes travailler en &eacute;quipe<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"263340158\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T13:02:13.508+01:00\",\"created_at\":\"2026-04-21T12:57:57.442+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1882\",\"campaign_id\":\"338\",\"campaign_title\":\"Accor Hotel \/ French \/ BM \/ Lisbon  \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (French-speaking) - Hospitality Group\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Manage supplier invoices in the internal system<\/li>\\n<li>Enlighten suppliers concerning invoice doubts.<\/li>\\n<li>Answer suppliers through outgoing and incoming calls and emails<\/li>\\n<li>Evaluate the need for escalation<\/li>\\n<li>Put suppliers in contact with the client in case of necessity<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in French (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have strong analytical and problem-solving skills.<\/li>\\n<li>Have proficiency in Excel and good communication skills<\/li>\\n<li>Are autonomous and able to ensure end-to-end delivery of cases.<\/li>\\n<li>Are responsible, flexible, dynamic, and resilient.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2109685097\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T00:59:05.775+01:00\",\"created_at\":\"2026-04-21T12:42:37.290+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1883\",\"campaign_id\":\"337\",\"campaign_title\":\"Accor Hotel \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) de client\u00e8le (francophone) \u2013 Groupe h\u00f4telier\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Conseiller Client &agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Conseiller Client, tu vas :<\/p>\\n<ul>\\n<li>G&eacute;rer les factures fournisseurs dans le syst&egrave;me interne<\/li>\\n<li>Accompagner les fournisseurs et r&eacute;pondre &agrave; leurs questions concernant les factures<\/li>\\n<li>R&eacute;pondre aux fournisseurs via appels entrants et sortants ainsi que par email<\/li>\\n<li>&Eacute;valuer la n&eacute;cessit&eacute; d&rsquo;escalader certaines situations<\/li>\\n<li>Mettre les fournisseurs en relation avec le client si n&eacute;cessaire<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau courant en fran&ccedil;ais (C1), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>T&rsquo;as un bon niveau d&rsquo;anglais (B2), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>T&rsquo;as de solides comp&eacute;tences analytiques et en r&eacute;solution de probl&egrave;mes<\/li>\\n<li>T&rsquo;es &agrave; l&rsquo;aise avec Excel et tu as de bonnes comp&eacute;tences en communication<\/li>\\n<li>T&rsquo;es autonome et capable de g&eacute;rer les dossiers de bout en bout<\/li>\\n<li>T&rsquo;es responsable, flexible, dynamique et r&eacute;silient(e)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"3993377671\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T00:59:02.672+01:00\",\"created_at\":\"2026-04-21T12:38:30.477+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1884\",\"campaign_id\":\"336\",\"campaign_title\":\"Block \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) de service (francophone) - Services Cash App\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Conseiller Client &agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Conseiller Client, tu vas :<\/p>\\n<ul>\\n<li>Fournir une assistance via t&eacute;l&eacute;phone, email, chat ou r&eacute;seaux sociaux<\/li>\\n<li>R&eacute;pondre aux questions concernant les fonctionnalit&eacute;s, l&rsquo;utilisation et la configuration des comptes<\/li>\\n<li>Aider les clients &agrave; r&eacute;soudre des probl&egrave;mes techniques li&eacute;s &agrave; l&rsquo;application, comme des erreurs de connexion ou des retards de paiement<\/li>\\n<li>Accompagner les utilisateurs dans la cr&eacute;ation de leur compte ou le processus de v&eacute;rification d&rsquo;identit&eacute;<\/li>\\n<li>Garantir une exp&eacute;rience client positive en faisant preuve d&rsquo;empathie et de professionnalisme<\/li>\\n<li>Escalader les demandes non r&eacute;solues ou complexes vers les &eacute;quipes techniques ou de niveau sup&eacute;rieur<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau &eacute;lev&eacute; de fran&ccedil;ais (&eacute;crit et oral) et tu es fluent en anglais (C1)<\/li>\\n<li>T&rsquo;as de solides comp&eacute;tences analytiques et de r&eacute;solution de probl&egrave;mes pour traiter efficacement les demandes clients<\/li>\\n<li>T&rsquo;es &agrave; l&rsquo;aise avec les applications mobiles, les paiements digitaux et les plateformes en ligne<\/li>\\n<li>T&rsquo;as la capacit&eacute; de bien comprendre les besoins des clients et de proposer des solutions adapt&eacute;es<\/li>\\n<li>Une premi&egrave;re exp&eacute;rience en service client, support ou en centre de contact est un plus<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"1730147700\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T11:02:02.519+01:00\",\"created_at\":\"2026-04-21T12:24:09.491+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1885\",\"campaign_id\":\"333\",\"campaign_title\":\"ByteDance GEC - RCS \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) de client\u00e8le (francophone) \u2013 E-Commerce Global\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Conseiller Client &agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Conseiller Client, tu vas :<\/p>\\n<ul>\\n<li>Enqu&ecirc;ter et r&eacute;soudre les probl&egrave;mes signal&eacute;s par les acheteurs\/vendeurs\/clients\/cr&eacute;ateurs, notamment en v&eacute;rifiant le statut des commandes et de la logistique<\/li>\\n<li>Examiner les probl&egrave;mes signal&eacute;s dans les d&eacute;lais convenus et selon les standards de qualit&eacute; d&eacute;finis<\/li>\\n<li>Escalader les incidents aupr&egrave;s du client conform&eacute;ment aux accords (MSA) et &agrave; la base de connaissances (SOW)<\/li>\\n<li>Contribuer &agrave; la satisfaction globale des clients en assurant la qualit&eacute; du service tout au long du parcours, avec des mises &agrave; jour r&eacute;guli&egrave;res aux diff&eacute;rents points de contact<\/li>\\n<li>Veiller au respect des niveaux de service sur tous les canaux et atteindre une productivit&eacute; optimale, tout en r&eacute;duisant les d&eacute;lais de r&eacute;solution pour le client final<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau courant en fran&ccedil;ais (C1), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>T&rsquo;as un bon niveau d&rsquo;anglais (B2), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>T&rsquo;as au minimum un dipl&ocirc;me de l&rsquo;enseignement sup&eacute;rieur ou &eacute;quivalent<\/li>\\n<li>T&rsquo;as une bonne compr&eacute;hension du e-commerce<\/li>\\n<li>T&rsquo;as de l&rsquo;exp&eacute;rience en centre de contact (voix et non-voix) et dans le secteur des services<\/li>\\n<li>T&rsquo;es disponible pour travailler en horaires rotatifs 24\/7<\/li>\\n<li>T&rsquo;as la capacit&eacute; de travailler aussi bien en &eacute;quipe qu&rsquo;en autonomie<\/li>\\n<li>T&rsquo;es &agrave; l&rsquo;aise avec l&rsquo;utilisation des r&eacute;seaux sociaux et tu as une compr&eacute;hension de base de la publicit&eacute; digitale<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"409720696\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T11:02:02.410+01:00\",\"created_at\":\"2026-04-21T11:43:11.649+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1886\",\"campaign_id\":\"332\",\"campaign_title\":\"ByteDance GEC - MOD \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Mod\u00e9rateur de contenu (francophone) . E-Commerce Global\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Mod&eacute;rateur de contenu <\/strong><strong>&agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Mod&eacute;rateur de contenu, tu vas :<\/p>\\n<ul>\\n<li>Examiner les contenus dans le respect des d&eacute;lais (SLA) et des standards de qualit&eacute; d&eacute;finis<\/li>\\n<li>Analyser les signalements dans les d&eacute;lais impartis tout en respectant les standards de qualit&eacute;<\/li>\\n<li>Escalader les probl&eacute;matiques aupr&egrave;s du client conform&eacute;ment aux accords (MSA) et &agrave; la base de connaissances<\/li>\\n<li>Surveiller le comportement des utilisateurs et faire appliquer les politiques de mani&egrave;re efficace<\/li>\\n<li>Appliquer les guidelines de fa&ccedil;on coh&eacute;rente sur diff&eacute;rents types de contenus<\/li>\\n<li>G&eacute;rer des sujets sensibles de mani&egrave;re autonome tout en respectant les standards de la plateforme<\/li>\\n<li>Maintenir la confidentialit&eacute; et le professionnalisme dans toutes les interactions<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau courant en fran&ccedil;ais (C1), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>T&rsquo;as un bon niveau d&rsquo;anglais (B2), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>T&rsquo;as au minimum un dipl&ocirc;me de l&rsquo;enseignement sup&eacute;rieur ou &eacute;quivalent<\/li>\\n<li>T&rsquo;as une bonne compr&eacute;hension du e-commerce<\/li>\\n<li>T&rsquo;as une exp&eacute;rience dans le secteur de la mod&eacute;ration de contenu<\/li>\\n<li>T&rsquo;es disponible pour travailler en horaires rotatifs 24\/7<\/li>\\n<li>T&rsquo;as de solides comp&eacute;tences en mod&eacute;ration et une capacit&eacute; &agrave; prendre des d&eacute;cisions rationnelles avec une bonne connaissance du march&eacute; local<\/li>\\n<li>T&rsquo;es &agrave; l&rsquo;aise avec l&rsquo;utilisation des r&eacute;seaux sociaux et tu as une compr&eacute;hension de base de la publicit&eacute; digitale<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"1818942609\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T00:59:05.756+01:00\",\"created_at\":\"2026-04-21T11:31:59.840+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1887\",\"campaign_id\":\"331\",\"campaign_title\":\" GoogleDSCC \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) de client\u00e8le (francophone) - Moteur de recherche\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Conseiller Client &agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Conseiller Client, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre aux demandes entrantes des clients et documenter les informations pertinentes dans les dossiers<\/li>\\n<li>Assurer une excellente satisfaction client en accompagnant les utilisateurs sur des sujets de pr&eacute;vente, des demandes g&eacute;n&eacute;rales et du support technique via diff&eacute;rents canaux (selon affectation)<\/li>\\n<li>R&eacute;pondre de mani&egrave;re appropri&eacute;e ou escalader les demandes vers des niveaux de support sup&eacute;rieurs, selon les proc&eacute;dures d&eacute;finies<\/li>\\n<li>Collaborer avec d'autres techniciens afin de r&eacute;soudre les incidents ou cl&ocirc;turer correctement les tickets<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau &eacute;lev&eacute; de fran&ccedil;ais (&eacute;crit et oral) et un bon niveau d&rsquo;anglais (B2)<\/li>\\n<li>T&rsquo;as d&rsquo;excellentes comp&eacute;tences en communication &eacute;crite et orale, avec la capacit&eacute; de simplifier des concepts techniques pour des utilisateurs non techniques<\/li>\\n<li>T&rsquo;es patient(e) et &agrave; l&rsquo;aise pour accompagner les clients dans la r&eacute;solution de leurs probl&egrave;mes<\/li>\\n<li>Tu te tiens &agrave; jour sur les tendances IT et technologiques<\/li>\\n<li>T&rsquo;es proactif(ve), autonome et tu aimes travailler en &eacute;quipe<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Contrat &agrave; temps plein avec dur&eacute;e ind&eacute;termin&eacute;e (n&eacute;gociable selon ton exp&eacute;rience et les besoins de notre client)<\/li>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"4033462442\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T13:02:13.342+01:00\",\"created_at\":\"2026-04-21T11:16:04.449+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1888\",\"campaign_id\":\"330\",\"campaign_title\":\" GoogleDSCC \/ French \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (French-speaking) - Search Engine\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to inbound customer requests, documenting relevant case information<\/li>\\n<li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li>\\n<li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (written and oral) and fluent in English (B2)<\/li>\\n<li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2221460291\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T00:59:05.739+01:00\",\"created_at\":\"2026-04-21T10:57:42.565+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"467\",\"campaign_id\":\"4728\",\"campaign_title\":\"GTM -  HRO - Saha Sat\u0131\u015f\",\"campaign_type\":\"job_application\",\"job_title\":\"Saha Sat\u0131\u015f\",\"street\":null,\"address\":null,\"city\":\"Istanbul\",\"state\":\"Istanbul\",\"postal_code\":null,\"region\":\"Istanbul\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Concentrix Hakk\u0131nda,<\/strong><\/p>\\n<p>Sekt&ouml;r&uuml;n&uuml;n lider markalar\u0131ndan Concentrix, bug&uuml;n&uuml;n dijital d&uuml;nyas\u0131nda insan odakl\u0131 m&uuml;\u015fteri deneyimleri tasarl\u0131yor ve y&ouml;netiyor. D&uuml;nyada, 60 &uuml;lkede 400 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.<\/p>\\n<p>E-Ticaret sekt&ouml;r&uuml;n&uuml;n lideri olan firmam\u0131zda kariyer basamaklar\u0131n\u0131 h\u0131zla t\u0131rmanmak isteyen gen&ccedil; yeteneklere kap\u0131lar\u0131m\u0131z\u0131 a&ccedil;\u0131yoruz!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER<\/strong><\/p>\\n<ul>\\n<li>Tercihen &Uuml;niversitelerin M&uuml;hendislik ve \u0130\u0130BF b&ouml;l&uuml;mlerinden mezun,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131,<\/li>\\n<li>Problem &ccedil;&ouml;zmeyi seven,<\/li>\\n<li>Analitik yap\u0131s\u0131 g&uuml;&ccedil;l&uuml;,<\/li>\\n<li>Dinamik, kendini iyi ifade eden,<\/li>\\n<li>\u0130kna kabiliyeti g&uuml;&ccedil;l&uuml;,<\/li>\\n<li>\u0130leti\u015fimi kuvveli,<\/li>\\n<li>Excel raporlama bilgisi olan,<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>\u0130\u015e TANIMI<\/strong><\/p>\\n<p><strong>Filo Y&ouml;netimi ve Planlama:<\/strong><\/p>\\n<p>&middot; G&uuml;nl&uuml;k kurye operasyonlar\u0131n\u0131 y&ouml;netmek ve koordine etmek.<\/p>\\n<p>&middot; Teslimat rotalar\u0131n\u0131 optimize etmek ve filo verimlili\u011fini art\u0131rmak i&ccedil;in stratejiler geli\u015ftirmek.<\/p>\\n<p>&middot; Kurye g&ouml;revlerini planlamak ve s&uuml;re&ccedil;lerini y&ouml;netmek.<\/p>\\n<p><strong>Performans De\u011ferlendirmesi ve KPI Kontrol&uuml;:<\/strong><\/p>\\n<p>&middot; Anahtar Performans G&ouml;stergelerini (KPI'lar) belirleyerek kurye performans\u0131n\u0131 izlemek ve analiz etmek.<\/p>\\n<p>&middot; Teslimat zamanlamalar\u0131n\u0131, teslimat ba\u015far\u0131s\u0131n\u0131 ve m&uuml;\u015fteri memnuniyetini &ouml;l&ccedil;mek.<\/p>\\n<p>&middot; Performans\u0131 iyile\u015ftirmek i&ccedil;in e\u011fitimler d&uuml;zenlemek ve gerekti\u011finde yeniden y&ouml;nlendirme yapmak.<\/p>\\n<p><strong>M&uuml;\u015fteri \u0130li\u015fkileri Y&ouml;netimi:<\/strong><\/p>\\n<p>&middot; M&uuml;\u015fteri memnuniyetini sa\u011flamak i&ccedil;in g&uuml;&ccedil;l&uuml; ileti\u015fim becerileri kullanarak kurye sorular\u0131n\u0131 &ccedil;&ouml;zmek ve \u015fikayetleri ele almak.<\/p>\\n<p>&middot; Teslimat s&uuml;re&ccedil;leri hakk\u0131nda kuryelere bilgi vermek ve g&uuml;ncellemeler sa\u011flamak.<\/p>\\n<p><strong>Raporlama ve Analiz:<\/strong><\/p>\\n<p>&middot; Filo performans\u0131 hakk\u0131nda d&uuml;zenli olarak raporlar haz\u0131rlamak ve &uuml;st y&ouml;netimle payla\u015fmak.<\/p>\\n<p>&middot; Veri analizi yaparak operasyonel verimlili\u011fi art\u0131rmak i&ccedil;in stratejiler &ouml;nermek.<\/p>\\n<p><strong>Ekip Y&ouml;netimi ve E\u011fitim:<\/strong><\/p>\\n<p>&middot; Kurye ekibini y&ouml;netmek, i\u015fe al\u0131m s&uuml;re&ccedil;lerini y&ouml;netmek ve performans\u0131n\u0131 de\u011ferlendirmek.<\/p>\\n<p>&middot; Yeni kuryelerin bilgi ak\u0131\u015f\u0131n\u0131 sa\u011flamak ve mevcut personelin motivasyonunu ve i\u015f memnuniyetini sa\u011flamak.<\/p>\\n<p><strong>G&uuml;venlik ve Y&ouml;netmelikler:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&middot; Teslimat g&uuml;venli\u011fi ve yasal d&uuml;zenlemelere uyum sa\u011flamak i&ccedil;in gerekli &ouml;nlemleri almak ve kontrol etmek.<\/p>\",\"ats_external_id\":\"2735720056\",\"location\":\"Istanbul, Istanbul\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T02:59:10.008+03:00\",\"created_at\":\"2026-04-21T10:51:28.198+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NzI4?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NzI4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"e_commerce\",\"contract_type\":\"permanent\",\"locale\":\"tr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1889\",\"campaign_id\":\"329\",\"campaign_title\":\" GoogleDSCC \/ Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Italian-speaking) - Search Engine\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to inbound customer requests, documenting relevant case information<\/li>\\n<li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li>\\n<li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Italian (written and oral) and fluent in English (B2)<\/li>\\n<li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2729367525\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:14:38.756+01:00\",\"created_at\":\"2026-04-21T10:33:09.749+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"183\",\"campaign_id\":\"760\",\"campaign_title\":\"Mondelez\/ Portuguese\/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor with Native level of Portuguese\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Fantastic opportunities working with the world's leading snack brand!<\/p>\\n<p>Concentrix collaborates with the world&rsquo;s leading snack manufacturer, which holds leading market shares in every category in which it competes, and maintains the No. 1 position globally in biscuits, chocolate, and candy. You will be the first point of contact, taking calls, responding to emails, and addressing web enquiries from consumers. You will have your customer service radar switched on and be ready to showcase your excellent communication skills, providing each customer with a professional and detailed response. In this role, you will provide support for a variety of brands and be required to remain knowledgeable on all brands and products, as well as maintain up-to-date knowledge on all the processes to support our consumers<br \/>&nbsp;<\/p>\\n<p><strong>Want your weekends free? Not a problem!<\/strong><br \/><strong>Our lines are open 10:00 am-7:00 pm Monday to Friday to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptionally customer-focused<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to communicate fluently in Portuguese, both in verbal and written communication styles, and understand the market-specific dialects or accents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deep and firm understanding of consumer culture in the French market<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>All training will be completed in English, so an advanced level of the language is required.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Computer-literate and able to navigate around a computer system<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Committed to resolving customer queries in line with corporate values and brand image, with a solution-driven mindset<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good telephone manner and strong understanding of social media channels, and familiarity with social communication best practices<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent soft skills, particularly in:<\/p>\\n<\/li>\\n<\/ul>\\n<ul style=\\\"list-style-type: circle;\\\">\\n<li>Demonstrating empathy<\/li>\\n<li>Active listening skills<\/li>\\n<li>Communicating clearly<\/li>\\n<li>Providing concise and accurate next steps<\/li>\\n<li>Building rapport with frustrated consumers<\/li>\\n<li>Remaining calm in stressful scenarios<\/li>\\n<\/ul>\\n<p><br \/><strong>What do we offer?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between 10:00 a.m. &ndash; 19:00 p.m., Monday &ndash; Friday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Start date - 15th June<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits include Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"3079822803\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T02:59:02.377+03:00\",\"created_at\":\"2026-04-21T10:20:43.823+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1046\",\"campaign_id\":\"17556\",\"campaign_title\":\"Associate, Operations Support R1724086\",\"campaign_type\":\"job_application\",\"job_title\":\"Support d'\u00c9quipe  F\/H\",\"street\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"address\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"city\":\"Boulogne-Billancourt\",\"state\":null,\"postal_code\":\"92100\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<div><div>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019innovation et au d\u00e9veloppement de la sant\u00e9 ! &#x1f31f;<\/div><div>Qui sommes-nous ?<\/div><div><\/div><div>Concentrix\u00a0est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/div><div>Depuis 2000, Concentrix Medica\u00a0et Patientys By Concentrix \u00a0filiale sant\u00e9 de Concentrix, propose des solutions op\u00e9rationnelles dans la prise en charge globale du cycle de vie des produits sant\u00e9. Nos \u00e9quipes, compos\u00e9es de 400 collaborateurs engag\u00e9s, accompagnent les grands acteurs de la sant\u00e9 : laboratoires pharmaceutiques, h\u00f4pitaux, pouvoirs publics et professionnels de sant\u00e9.<\/div><div>Reconnue pour son expertise et son impact dans le secteur de la sant\u00e9, Concentrix Medica\u00a0est une entreprise inclusive et handi-accueillante.<\/div><div><\/div><div><b>Votre mission en tant que Support d&#39;\u00c9quipe\u00a0<\/b><\/div><ul><li><div>Assurer le lien quotidien entre les \u00e9quipes terrain et le\/la manager ;<\/div><\/li><li><div>Contribuer \u00e0 la planification des activit\u00e9s et \u00e0 la r\u00e9partition des ressources ;<\/div><\/li><li><div>Participer \u00e0 la mise \u00e0 jour des proc\u00e9dures et outils de suivi ;<\/div><\/li><li><div>Veiller \u00e0 la qualit\u00e9 des \u00e9changes avec les professionnels de sant\u00e9 ;<\/div><\/li><li><div>Assurer un soutien administratif (reporting, gestion des plannings, suivi des indicateurs).<\/div><\/li><\/ul><div><\/div><div><b>Le profil recherch\u00e9<\/b><\/div><ul><li><div>Formation Bac &#43;2 (BTS, DUT ou \u00e9quivalent) en assistanat ou gestion ;<\/div><\/li><li><div>\u00a0Premi\u00e8re exp\u00e9rience en support administratif ou coordination (secteur sant\u00e9 appr\u00e9ci\u00e9, non obligatoire) ;<\/div><\/li><li><div>\u00a0Bonne ma\u00eetrise des outils bureautiques (Excel, Outlook), \u00e0 l\u2019aise avec le suivi de donn\u00e9es (KPI, tableaux de bord)<\/div><\/li><li><div>Rigueur, sens de l\u2019organisation et capacit\u00e9 \u00e0 prioriser<\/div><\/li><li><div>Bon relationnel, sens du service et respect de la confidentialit\u00e9 ;<\/div><\/li><li><div>Capacit\u00e9 \u00e0 travailler en \u00e9quipe et en appui d\u2019un superviseur<\/div><\/li><\/ul><div><\/div><div><b>Ce que nous vous offrons<\/b><\/div><div><\/div><div>Chez Patientys By Concentrix, nous valorisons nos talents et leur offrons des conditions attractives<\/div><div><\/div><div><b>R\u00e9mun\u00e9ration et avantages<\/b><\/div><ul><li><div>Un contrat CDI<\/div><\/li><li><div>26 500 \u20ac brut\/an en fixe.<\/div><\/li><li><div>2 000\u20ac brut\/an en variable (vers\u00e9e semestrielle).<\/div><\/li><li><div>Une mutuelle d\u2019entreprise.<\/div><\/li><li><div>Titre restaurant<\/div><\/li><li><div>T\u00e9l\u00e9travail partiel apr\u00e8s une dur\u00e9e d&#39;int\u00e9gration.<\/div><\/li><\/ul><div><\/div><div>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?\u00a0Rejoignez Patientys by Concentrix\u00a0et Concentrix Medica\u00a0pour faire la diff\u00e9rence dans le secteur de la sant\u00e9 ! &#x1f680;<\/div><\/div>\",\"ats_external_id\":\"R1724086\",\"location\":\"Boulogne-Billancourt\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:23.422+08:00\",\"created_at\":\"2026-04-21T06:03:45.696+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzU1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Support-d-quipe--F-H_R1724086\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Boulogne-Billancourt\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"92100\",\"primary_location\":{\"id\":\"FR-BOU-COVIV-01\",\"wid\":\"dbc9f0a81910101d47a1feee34b60000\",\"descriptor\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"nacera.aouchiche@concentrix.com\"},\"first_name\":\"Aouchiche, Nacera\"},\"categories\":[{\"descriptor\":\"CF Operations Support\"}],\"recruiters\":[{\"id\":\"102570315\",\"wid\":\"da7d7d2449a21010328de6e9dc770000\",\"descriptor\":\"Nacera Aouchiche (102570315)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0739\",\"descriptor\":\"Associate, Operations Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369342\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Support-d-quipe--F-H_R1724086\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Support-d-quipe--F-H_R1724086\/apply\",\"job_requisition_id\":\"R1724086\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nancy.valembois@concentrix.com\"},\"first_name\":\"Nancy Valembois (102558573)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724086\",\"wid\":\"c95b089713db1000c8bba5a4098c0000\",\"descriptor\":\"Support d'\u00c9quipe  F\/H\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1047\",\"campaign_id\":\"17549\",\"campaign_title\":\"Recruiter II R1723358\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter II (Onsite)\",\"street\":\"CAN Oshawa\",\"address\":\"CAN Oshawa\",\"city\":\"Oshawa\",\"state\":\"Ontario\",\"postal_code\":\"L1H 8W8\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"The Recruiter II interfaces with customers via inbound\/outbound calls and\/or via the web. This position provides customer service support and resolution of routine problems and questions regarding client products and\/or services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<a href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\" target=\\\"_blank\\\"><b>World\u2019s Best Workplaces<\/b><\/a>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then a Recruiter II position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Recruiter II, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As a Recruiter II, you\u2019ll:<\/p><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Recruiter II role include:<\/p><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process<\/li><\/ul><ul><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li>Personal qualities\/skills important to the role (tech, service, et)<\/li><li>1-year full life cycle recruiting experience required, high volume preferred<\/li><li>Internal candidates must have 1-year of employment with CNX and in good standing<\/li><li>Must be at least 18 years of age or older<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary for this position is $21.00-$22.00\/hr (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>registered retirement savings plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>Daily Pay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, One Earth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><li>A range of other perks and benefits<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY:<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. The deadline to apply for this position is: 5\/29\/2026<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS: <\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<br \/>\u00a0<\/p><p><b>Equal Opportunity Statement<\/b><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><b>Reasonable Accommodation Statement<\/b><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><b>Artificial Intelligence (AI)<\/b><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><b>Work Authorization<\/b><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<br \/><br \/><b>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/b><b>HERE.<\/b><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1723358\",\"location\":\"Oshawa, Ontario\",\"job_type\":\"full_time\",\"salary\":\"45656\",\"salary_type\":\"annually\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-05-15T02:04:42.078+08:00\",\"created_at\":\"2026-04-21T04:07:24.959+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzU0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/Recruiter-II--Onsite-_R1723358-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"organization_reference_id\":\"MCNCA\"},\"location\":{\"city\":\"Oshawa\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L1H 8W8\",\"primary_location\":{\"id\":\"CA-OSH-COLON-01\",\"wid\":\"740544c0a47f01e87258eb771f11aa56\",\"descriptor\":\"CAN Oshawa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stephanie.fowler@concentrix.com\"},\"first_name\":\"Fowler, Stephanie\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101906643\",\"wid\":\"9e3897ada0770117c0dfa84b02040000\",\"descriptor\":\"Terri Wint (101906643)\"},{\"id\":\"101628545\",\"wid\":\"352a7e9b491001cf5de153d47f07f227\",\"descriptor\":\"Paula Rosario (101628545)\"},{\"id\":\"100804971\",\"wid\":\"60219339f7a01064a5e0e3cf36bc1428\",\"descriptor\":\"Stephanie Fowler (100804971)\"},{\"id\":\"42159\",\"wid\":\"60219339f7a0106476877706f08afd00\",\"descriptor\":\"Michelle Sharpe (42159)\"},{\"id\":\"101890829\",\"wid\":\"9ee8274459cf012d9025ad57cb103ec6\",\"descriptor\":\"Kim Kelly (101890829)\"},{\"id\":\"266460\",\"wid\":\"9f196ba80a870105de8d73b40919e274\",\"descriptor\":\"Alison Zinkie (266460)\"},{\"id\":\"100036159\",\"wid\":\"60219339f7a01064b7b76fdefb1a8219\",\"descriptor\":\"Kelly Lutz (100036159)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372636\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/Recruiter-II--Onsite-_R1723358-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/Recruiter-II--Onsite-_R1723358-1\/apply\",\"job_requisition_id\":\"R1723358\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNCA\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"indega.gajendran@concentrix.com\"},\"first_name\":\"Indega Gajendran (101780629)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1723358\",\"wid\":\"3fe099e0339f1000c19a6a9c44ef0000\",\"descriptor\":\"Recruiter II (Onsite)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1048\",\"campaign_id\":\"17544\",\"campaign_title\":\"Software Engineer I (TCF) R1724050\",\"campaign_type\":\"job_application\",\"job_title\":\"Front-End Developer (Angular)\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>JOB SUMMARY<\/b><\/p><p><\/p><p>We are seeking a Senior Front-End Developer with strong Angular expertise to support the development of reusable UI components, design system initiatives, and shared front-end tooling efforts. The ideal candidate has hands-on experience with Angular, TypeScript, RxJS, component lifecycle hooks, and modern CSS practices. Experience with native web components, Lit, and scalable component architectures is highly preferred. This is a contract opportunity supporting cross-functional teams in a collaborative and fast-paced environment.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><p><br \/>\u2022 Develop reusable and scalable front-end components using Angular and TypeScript<br \/>\u2022 Work with RxJS, Angular lifecycle hooks, and change detection mechanisms to build performant applications<br \/>\u2022 Write modern, framework-independent CSS using Grid, Flexbox, and CSS Custom Properties<br \/>\u2022 Build and maintain native web components using Lit and Shadow DOM patterns when needed<br \/>\u2022 Perform integration testing and contribute to shared UI tooling and design system initiatives<\/p><p><\/p><p><b>Qualifications<\/b><\/p><p><br \/>\u2022 5&#43; years of experience in Front-End Development with strong expertise in Angular 11&#43;<br \/>\u2022 Advanced experience with JavaScript, TypeScript, and RxJS<br \/>\u2022 Strong understanding of Angular component lifecycle hooks and change detection<br \/>\u2022 Experience building reusable UI components and scalable front-end architectures<br \/>\u2022 Hands-on experience with modern CSS practices including Flexbox, Grid, and CSS Custom Properties<br \/>\u2022 Experience with Lit \/ LitElement, native Web Components, or Shadow DOM is preferred<br \/>\u2022 Familiarity with Playwright, Node.js scripting, and Git-based development workflows is a plus<\/p><ul><\/ul><h3><\/h3><ul><\/ul>\",\"ats_external_id\":\"R1724050\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-16T04:04:12.240+08:00\",\"created_at\":\"2026-04-21T02:04:42.490+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzU0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/UI-Developer--Angular-_R1724050\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sofia.araya@concentrix.com\"},\"first_name\":\"Araya Montenegro, Sof\u00eda\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"},{\"id\":\"101898754\",\"wid\":\"0b22bb510e1501ac0dedf2e977140380\",\"descriptor\":\"Sof\u00eda Araya Montenegro (101898754)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0005\",\"descriptor\":\"Software Engineer I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372609\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/UI-Developer--Angular-_R1724050\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/UI-Developer--Angular-_R1724050\/apply\",\"job_requisition_id\":\"R1724050\"}],\"organizations\":[{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"finny.samuel1@concentrix.com\"},\"first_name\":\"Finny Samuel (102011999)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1724050\",\"wid\":\"53792cd426961000bd4bf4d324c90000\",\"descriptor\":\"Front-End Developer (Angular)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b><span>JOB SUMMARY: <\/span><\/b>We are seeking a highly skilled Front-End Developer specializing in reusable components, native web components, and modern CSS. This contract role will support our design system initiatives and cross-team UI tooling efforts.<\/p><p><br \/>Candidates located in similar time zones (nearshore preferred) are strongly encouraged to apply.<\/p><p><br \/><b><span>Responsibilities<\/span><\/b><\/p><ul><li>Develop reusable, browser-native web components using Lit and TypeScript<\/li><li>Perform integration testing using Playwright<\/li><li>Write modern, framework-independent CSS (e.g., Grid, Flexbox, Custom Properties)<\/li><li>Work with and understand Shadow DOM constraints, patterns, and capabilities<\/li><li>Build and maintain lightweight tools and scripts used across multiple teams<\/li><li>Implement and manage design tokens across platforms<\/li><li>Contribute to Angular 11&#43; applications when needed<\/li><li>Maintain clean and consistent Git workflows (semantic commits, changelog-friendly practices)<\/li><li>Leverage AI-assisted development tools to improve efficiency<\/li><li>Collaborate cross-functionally and provide clear documentation and communication<\/li><\/ul><p><\/p><p><b><span>Qualifications<\/span> <\/b><\/p><ul><li>Strong expertise in modern CSS (without reliance on frameworks)<\/li><li>Experience with native web components and Shadow DOM<\/li><li>Proficiency in TypeScript (latest versions)<\/li><li>Experience developing tools for multi-team environments<\/li><li>Hands-on experience with design tokens and implementation pipelines<\/li><li>Strong Node.js scripting skills<\/li><li>Familiarity with Git strategies that support automated changelogs<\/li><li>Experience with AI-augmented development tools<\/li><li>Working knowledge of Angular 11&#43;<\/li><li>Experience with Lit \/ LitElement<\/li><\/ul><h2><b>Soft Skills<\/b><\/h2><ul><li>Excellent communication skills<\/li><li>Ability to work effectively across multiple teams<\/li><li>Comfortable in a collaborative, cross-functional environment<\/li><li>Availability to work in a time zone aligned (or close) to the U.S.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1049\",\"campaign_id\":\"17542\",\"campaign_title\":\"Team Leader, Operations R1722314\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader (Onsite)\",\"street\":\"USA Lake Mary FL - Bldg 225\",\"address\":\"USA Lake Mary FL - Bldg 225\",\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Team Leader, Operations, is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then a Team Leader position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Team Leader, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgamechangers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As a Team Leader, you will:<\/p><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Team Leader role include:<\/p><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individuals with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><li>At minimum 6 months to 1yr leadership experience<\/li><li>Customer support and banking experience preferred<\/li><li>Must be at least 18yrs or older to apply<\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our gamechangers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary range for this position is $43,888.00-$48,944.00, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>Daily Pay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, One Earth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><li>A range of other perks and benefits<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 gamechangers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: 05\/17\/2026.<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE. <\/b><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1722314\",\"location\":\"Lake Mary, Florida\",\"job_type\":\"full_time\",\"salary\":\"45000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-15T06:03:49.139+08:00\",\"created_at\":\"2026-04-21T02:04:41.866+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzU0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary\/Team-Leader--Onsite-_R1722314-1\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Lake Mary\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32746\",\"primary_location\":{\"id\":\"US-LAK-PARKW-Y0\",\"wid\":\"b67da9176e3d1062f9dcb683bdafbc43\",\"descriptor\":\"USA Lake Mary FL - Bldg 225\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stephanie.fowler@concentrix.com\"},\"first_name\":\"Fowler, Stephanie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101906643\",\"wid\":\"9e3897ada0770117c0dfa84b02040000\",\"descriptor\":\"Terri Wint (101906643)\"},{\"id\":\"101628545\",\"wid\":\"352a7e9b491001cf5de153d47f07f227\",\"descriptor\":\"Paula Rosario (101628545)\"},{\"id\":\"100804971\",\"wid\":\"60219339f7a01064a5e0e3cf36bc1428\",\"descriptor\":\"Stephanie Fowler (100804971)\"},{\"id\":\"101890829\",\"wid\":\"9ee8274459cf012d9025ad57cb103ec6\",\"descriptor\":\"Kim Kelly (101890829)\"},{\"id\":\"266460\",\"wid\":\"9f196ba80a870105de8d73b40919e274\",\"descriptor\":\"Alison Zinkie (266460)\"},{\"id\":\"100036159\",\"wid\":\"60219339f7a01064b7b76fdefb1a8219\",\"descriptor\":\"Kelly Lutz (100036159)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372640\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary\/Team-Leader--Onsite-_R1722314-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary\/Team-Leader--Onsite-_R1722314-1\/apply\",\"job_requisition_id\":\"R1722314\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3050f0bf5a401001e1653737bc110000\",\"descriptor\":\"W100SD Green Dot Orlando\",\"reference_id\":\"W100SD\",\"custom_reference_id\":\"W100SD\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"199c8082b4d201a118e0951218052693\",\"descriptor\":\"5438 - Greendot - GREENDOT\",\"reference_id\":\"GREENDOT\",\"custom_reference_id\":\"GREENDOT\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"elizabeth.santos1@concentrix.com\"},\"first_name\":\"Elizabeth Santos (101716804)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1722314\",\"wid\":\"3fe099e0339f1000bd3d1d2707880000\",\"descriptor\":\"Team Leader (Onsite)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1050\",\"campaign_id\":\"17516\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1723685\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Data Engineer\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Concentrix is seeking a highly skilled Data Engineer to be part of a team of Senior Data Engineers to implement a cutting-edge Azure Databricks solution focused on automating tax reporting. This role will involve managing the ingestion of daily data feeds and producing outputs on the scale of billions of forms per client, ensuring high performance and scalability. The position is full-time permanent, and you will report to our regional lead.<\/p><p><\/p><p><b>You will:<\/b><\/p><ul><li>Successfully execute data engineering projects.<\/li><li>Design and implement advanced data solutions utilizing Azure Databricks to automate tax reporting processes.<\/li><li>Manage and optimize the ingestion and transformation of daily data feeds, ensuring seamless data flow and integration.<\/li><li>Develop and maintain scalable data pipelines and architectures for high-volume data processing.<\/li><li>Collaborate with cross-functional teams to ensure alignment and integration with broader IT and business strategies.<\/li><li>Drive the use of best practices in data engineering, leveraging modern tools and technologies.<\/li><\/ul><p><br \/>\u00a0<\/p><p><b>What you need to have is:<\/b><\/p><ul><li><b>Senior with 8&#43; years of relevant experience <\/b><\/li><li>Advanced <b>Python<\/b> knowledge and software engineering skills.<\/li><li>Proven experience with Spark and SQL for data engineering and analysis.<\/li><li>Experience with <b>Databricks<\/b> for data ingestion and transformation.<\/li><li>Hands-on experience with one or more cloud services <b>Azure<\/b>.<\/li><li>Experience with <b>Azure Data Factory, Azure Cosmos DB, Azure functions<\/b>, Event store, ADLS, Key Vault.<\/li><li>Experience with <b>OpenAI <\/b>and <b>Fabric<\/b><\/li><li>Proficiency in RDBMS\/NoSQL data stores and appropriate use cases.<\/li><li>Experience with Data as Code; version control, small and regular commits, unit tests, CI\/CD, packaging, familiarity with containerization tools such as Docker (must have) and Kubernetes (plus).<\/li><li>Good communication skills,<b> fluent English and Spanish<\/b><\/li><\/ul>\",\"ats_external_id\":\"R1723685\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"5166.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-01T00:49:25.400+08:00\",\"created_at\":\"2026-04-20T20:04:23.793+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzUxNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Senior-Data-Engineer_R1723685-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"organization_reference_id\":\"YES01\"},\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"bianca.lazar@concentrix.com\"},\"first_name\":\"Lazar, Bianca\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101955659\",\"wid\":\"a29c29908ff501122cfe5dce9bc10000\",\"descriptor\":\"Bianca Lazar (101955659)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370677\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Senior-Data-Engineer_R1723685-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Senior-Data-Engineer_R1723685-1\/apply\",\"job_requisition_id\":\"R1723685\"}],\"organizations\":[{\"wid\":\"a784ff04cab1011138c0a984eb820000\",\"descriptor\":\"7582 - Microsoft - PLEN9999\",\"reference_id\":\"PLEN9999\",\"custom_reference_id\":\"PLEN9999\",\"company_reference_id\":null},{\"wid\":\"2267b5989cfa011146d5c96813020000\",\"descriptor\":\"W0ZGFD Microsoft Non-Billable Interna\",\"reference_id\":\"W0ZGFD\",\"custom_reference_id\":\"W0ZGFD\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"custom_reference_id\":null,\"company_reference_id\":\"YES01\"},{\"wid\":\"9d90bb5220f6101a5d12a3d4f6830000\",\"descriptor\":\"COGS (CORP) CAT Cloud Operations COE\",\"reference_id\":\"CATCLOUDOPSDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alin.licsor@concentrix.com\"},\"first_name\":\"Alin Licsor (102005102)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1723685\",\"wid\":\"57d20cff6fe61000aba130ed12ce0000\",\"descriptor\":\"Senior Data Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1051\",\"campaign_id\":\"17507\",\"campaign_title\":\"Operations Manager I R1721311\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager with German\",\"street\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"address\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"city\":\"Katowice\",\"state\":\"Silesian\",\"postal_code\":\"40-083\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"Join our dynamic team as an Operations Manager and lead the charge in delivering excellence! If you're a strategic thinker with a passion for project management and leadership, this role is your opportunity to shine.\",\"long_description\":\"<p><\/p><p><b>&#x1f31f; Why You\u2019ll Love This Role:<\/b><\/p><ul><li><b>Impactful Leadership:<\/b>\u00a0Coach and inspire a team of dedicated Team Leaders to exceed client expectations and achieve outstanding results.<\/li><li><b>Innovative Projects:<\/b>\u00a0Drive efficiency and growth through meticulous project management, from data analysis to revenue forecasting.<\/li><\/ul><p><\/p><p><b>&#x1f511; Key Responsibilities:<\/b><\/p><ul><li><b>Client Excellence:<\/b>\u00a0Analyze Service Level Agreements and implement strategic plans to enhance client satisfaction.<\/li><li><b>Financial Mastery:<\/b>\u00a0Boost revenue through effective management of billable\/non-billable hours, forecasting, and budgeting.<\/li><li><b>Team Empowerment:<\/b>\u00a0Select, train, and mentor staff, fostering a high-performance culture aligned with company values.<\/li><li><b>Operational Management:<\/b>\u00a0Oversee attendance, client scorecards, and performance metrics, ensuring seamless operations.<\/li><li><b>Relationship Building:<\/b>\u00a0Cultivate strong partnerships with client stakeholders and lead business reviews.<\/li><li><b>Continuous Improvement:<\/b>\u00a0Collaborate with cross-functional teams to drive innovation and implement best practices.<\/li><\/ul><p><\/p><p><b>&#x1f464; Candidate Profile:<\/b><\/p><ul><li><b>Experience:<\/b>\u00a0Proven experience in call center operations, preferably in international settings.<\/li><li><b>Adaptability:<\/b>\u00a0Flexible schedule and ability to work from our vibrant Katowice office.<\/li><li><b>Leadership:<\/b>\u00a0Skilled in coaching, developing action plans, and providing impactful feedback.<\/li><li><b>Analytical Thinking:<\/b>\u00a0Strong ability to analyze processes, prioritize tasks, and drive results under pressure.<\/li><li><b>Communication:<\/b>\u00a0Exceptional verbal and written skills, with a knack for engaging presentations.<\/li><li><b>Mentorship:<\/b>\u00a0Passionate about guiding and developing team members.<\/li><li><b>Language Proficiency:<\/b>\u00a0<b>German C1\/C2 <\/b>&#43; <b>English C1\/C2.<\/b><\/li><li><b>Availability<\/b>: Availability to work from our office in <b>Katowice<\/b>.<\/li><\/ul><p><\/p><p><span>&#x1f4b0;\ufe0f<\/span> <b>What We Offer<\/b><\/p><ul><li>Comprehensive benefits package, including access to\u00a0<b>MyBenefit\u00a0<\/b>system, private healthcare (<b>Luxmed<\/b>), and life insurance.<\/li><li>Access to e-learning platforms.<\/li><li>Employee Assistance Program (psychological, managerial, legal, and financial counselling).<\/li><li>Free language classes.<\/li><li>Interesting events, contests, lotteries, and much more.<\/li><li>Stable full-time employment based on an employment contract.<\/li><\/ul>\",\"ats_external_id\":\"R1721311\",\"location\":\"Katowice, Silesian\",\"job_type\":\"full_time\",\"salary\":\"12000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-05-07T18:04:55.727+08:00\",\"created_at\":\"2026-04-20T18:04:57.272+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzUwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Operations-Manager-with-German_R1721311-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"organization_reference_id\":\"YPL01\"},\"location\":{\"city\":\"Katowice\",\"state\":\"Silesian\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\"40-083\",\"primary_location\":{\"id\":\"PL-KAT-GLOBA-02\",\"wid\":\"d5acbea8f68110148e2dc19d4e460000\",\"descriptor\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"natalia.zajac@concentrix.com\"},\"first_name\":\"Zaj\u0105c, Natalia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102971789\",\"wid\":\"9ce2d10d67b3100b771c3924feee0000\",\"descriptor\":\"Natalia Zaj\u0105c (102971789)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371551\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Operations-Manager-with-German_R1721311-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Operations-Manager-with-German_R1721311-1\/apply\",\"job_requisition_id\":\"R1721311\"}],\"organizations\":[{\"wid\":\"167c5b09db8c101f268ee3b1e4d70000\",\"descriptor\":\"W0ZWZR Electrolux Poland\",\"reference_id\":\"W0ZWZR\",\"custom_reference_id\":\"W0ZWZR\",\"company_reference_id\":null},{\"wid\":\"399e513c0e2b101fcca5a94f08600000\",\"descriptor\":\"14698 - Electrolux - WHNORDIC15\",\"reference_id\":\"WHNORDIC15\",\"custom_reference_id\":\"WHNORDIC15\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"custom_reference_id\":null,\"company_reference_id\":\"YPL01\"},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"veronika.bagdasarian@concentrix.com\"},\"first_name\":\"Veronika Bagdasarian (102564627)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721311\",\"wid\":\"d8668bdbecfb1000a0e5e50e24360000\",\"descriptor\":\"Operations Manager with German\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1890\",\"campaign_id\":\"328\",\"campaign_title\":\"Electrolux \/ Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Italian-speaking) - Household Appliances\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Engage with customers to provide guidance and knowledge of Masterpiece Policy for Homeowners&rsquo; products and services by incoming calls or emails.<\/li>\\n<li>Review requests, make appropriate decisions, and process accordingly<\/li>\\n<li>Demonstrate the ability to analyze information and solve problems<\/li>\\n<li>Work on continuous improvement for customer satisfaction<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Italian (written and oral) and fluent in English (B2)<\/li>\\n<li>Have excellent writing and communication skills coupled with empathy and team spirit&nbsp;<\/li>\\n<li>Love to identify the customers&rsquo; needs and propose fast solutions&nbsp;<\/li>\\n<li>Are proactive, results-driven, self-motivated, and a great team player<\/li>\\n<li>Having previous customer experience is a plus<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3500387058\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T14:55:01.515+01:00\",\"created_at\":\"2026-04-20T16:48:42.929+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1891\",\"campaign_id\":\"327\",\"campaign_title\":\"Electrolux \/ French \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - Household Appliances\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Engage with customers to provide guidance and knowledge of Masterpiece Policy for Homeowners&rsquo; products and services by incoming calls or emails.<\/li>\\n<li>Review requests, make appropriate decisions, and process accordingly<\/li>\\n<li>Demonstrate the ability to analyze information and solve problems<\/li>\\n<li>Work on continuous improvement for customer satisfaction<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (written and oral) and fluent in English (B2)<\/li>\\n<li>Have excellent writing and communication skills coupled with empathy and team spirit&nbsp;<\/li>\\n<li>Love to identify the customers&rsquo; needs and propose fast solutions&nbsp;<\/li>\\n<li>Are proactive, results-driven, self-motivated, and a great team player<\/li>\\n<li>Having previous customer experience is a plus<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1125813276\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T13:02:00.051+01:00\",\"created_at\":\"2026-04-20T16:41:47.332+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1892\",\"campaign_id\":\"326\",\"campaign_title\":\"EasyJet Legal \/ Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Legal Back-Office Advisor (Italian-speaking) - Airline Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Legal Back-Office Advisor in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Legal Back-Office Advisor, you will:<\/p>\\n<ul>\\n<li>Verify if transport operators are treating all passengers by their rights.<\/li>\\n<li>Understand the customer's unique situation and proceed with treatment and follow-up of their legal claims.<\/li>\\n<li>Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer&rsquo;s claiming foundations.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Italian (C1) and a good level of English (B2)<\/li>\\n<li>Have excellent communication skills&nbsp;<\/li>\\n<li>Have previous experience in Customer Service or as a tourism\/travel representative is a plus<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and or client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3389219567\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:06:03.982+01:00\",\"created_at\":\"2026-04-20T16:38:51.404+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1893\",\"campaign_id\":\"325\",\"campaign_title\":\"EasyJet Legal \/ French \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Legal Back-Office Advisor (French-speaking) - Airline Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Legal Back-Office Advisor in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Legal Back-Office Advisor, you will:<\/p>\\n<ul>\\n<li>Verify if transport operators are treating all passengers by their rights.<\/li>\\n<li>Understand the customer's unique situation and proceed with treatment and follow-up of their legal claims.<\/li>\\n<li>Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer&rsquo;s claiming foundations.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (C1) and a good level of English (B2)<\/li>\\n<li>Have excellent communication skills&nbsp;<\/li>\\n<li>Have previous experience in Customer Service or as a tourism\/travel representative is a plus<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and or client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1442873044\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T13:01:59.989+01:00\",\"created_at\":\"2026-04-20T16:36:46.477+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1894\",\"campaign_id\":\"324\",\"campaign_title\":\" Disney \/ French \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (French-speaking) - Streaming Service Project\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer<\/p>\\n<p>journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist viewers through phone and\/or chat regarding&nbsp;their inquiries&nbsp;<\/li>\\n<li>Provide account and application support to viewers namely concerning software functionality<\/li>\\n<li>Provide technical support and troubleshooting&nbsp;of system configurations and network settings&nbsp;<\/li>\\n<li>Provide accurate and real-time&nbsp;answers to viewers&rsquo;&nbsp;inquiries&nbsp;Contribute to creating brand engagement for our Clients<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French and English (oral and written)<\/li>\\n<li>Are passionate about the entertainment and media&nbsp;industry<\/li>\\n<li>Demonstrate excellent communication skills coupled with empathy and&nbsp;team spirit<\/li>\\n<li>Are familiar with digital streaming services and devices&nbsp;<\/li>\\n<li>Have a positive and can-do attitude<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"570520893\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T00:59:05.722+01:00\",\"created_at\":\"2026-04-20T16:31:43.157+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1895\",\"campaign_id\":\"323\",\"campaign_title\":\" Disney \/ Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Italian-speaking) - Streaming Service Project \",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer<\/p>\\n<p>journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist viewers through phone and\/or chat regarding&nbsp;their inquiries&nbsp;<\/li>\\n<li>Provide account and application support to viewers namely concerning software functionality<\/li>\\n<li>Provide technical support and troubleshooting&nbsp;of system configurations and network settings&nbsp;<\/li>\\n<li>Provide accurate and real-time&nbsp;answers to viewers&rsquo;&nbsp;inquiries&nbsp;Contribute to creating brand engagement for our Clients<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Italian and English (oral and written)<\/li>\\n<li>Are passionate about the entertainment and media&nbsp;industry<\/li>\\n<li>Demonstrate excellent communication skills coupled with empathy and&nbsp;team spirit<\/li>\\n<li>Are familiar with digital streaming services and devices&nbsp;<\/li>\\n<li>Have a positive and can-do attitude<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3044491491\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T15:32:35.233+01:00\",\"created_at\":\"2026-04-20T16:30:22.588+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1896\",\"campaign_id\":\"322\",\"campaign_title\":\"Chubb \/ Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Italian-speaking) - Insurance Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li>\\n<li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li>\\n<li>Do indexation &amp; electronic archiving in our document management tool.<\/li>\\n<li>Manage policy change requests, updating payment details<\/li>\\n<li>Make claims and cancel requests<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Italian (C2) and fluent in English (B2)<\/li>\\n<li>Have previous customer experience is a plus<\/li>\\n<li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3245755146\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T14:55:01.454+01:00\",\"created_at\":\"2026-04-20T16:27:15.427+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1897\",\"campaign_id\":\"321\",\"campaign_title\":\"Chubb \/ French \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (French-speaking) - Insurance Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li>\\n<li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li>\\n<li>Do indexation &amp; electronic archiving in our document management tool.<\/li>\\n<li>Manage policy change requests, updating payment details<\/li>\\n<li>Make claims and cancel requests<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (C2) and fluent in English (B2)<\/li>\\n<li>Have previous customer experience is a plus<\/li>\\n<li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1567971121\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T11:02:39.561+01:00\",\"created_at\":\"2026-04-20T16:26:08.093+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1898\",\"campaign_id\":\"320\",\"campaign_title\":\"ByteDance GEC - RCS \/ French \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in French (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with call center (voice and non-voice) and service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"695491800\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T11:01:59.904+01:00\",\"created_at\":\"2026-04-20T16:23:21.902+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1899\",\"campaign_id\":\"319\",\"campaign_title\":\"ByteDance GEC - RCS \/ Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Italian-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Italian (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with call center (voice and non-voice) and service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1948018105\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:00:58.601+01:00\",\"created_at\":\"2026-04-20T16:21:39.112+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1900\",\"campaign_id\":\"318\",\"campaign_title\":\"ByteDance GEC - MOD \/ French \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (French-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review contents within agreed latency Service Levels and standards of quality<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Monitor user behaviour and enforce policies effectively<\/li>\\n<li>Apply guidelines consistently to diverse content scenarios<\/li>\\n<li>Handle sensitive issues independently while upholding platform standards<\/li>\\n<li>Maintain confidentiality and professionalism in all interactions<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in French (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with moderation service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have strong moderation skills and rational decision making with local market expertise<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"101783726\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T17:02:03.807+01:00\",\"created_at\":\"2026-04-20T16:19:05.139+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1901\",\"campaign_id\":\"316\",\"campaign_title\":\"ByteDance GEC - MOD \/Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Italian-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review contents within agreed latency Service Levels and standards of quality<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Monitor user behaviour and enforce policies effectively<\/li>\\n<li>Apply guidelines consistently to diverse content scenarios<\/li>\\n<li>Handle sensitive issues independently while upholding platform standards<\/li>\\n<li>Maintain confidentiality and professionalism in all interactions<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Italian (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with moderation service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have strong moderation skills and rational decision making with local market expertise<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"481415347\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T11:52:01.091+01:00\",\"created_at\":\"2026-04-20T16:14:41.166+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1902\",\"campaign_id\":\"315\",\"campaign_title\":\"Block \/ French \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (French-speaking) - Cash App Services\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of finance. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Provide assistance through phone, email, chat, or social media platforms.<\/li>\\n<li>Answer questions about features, functionality, and account setup.<\/li>\\n<li>Help customers resolve app-related technical issues, such as login errors or payment delays.<\/li>\\n<li>Guide users through the account creation or identity verification process.<\/li>\\n<li>Build and maintain a positive customer experience by being empathetic and professional.<\/li>\\n<li>Escalate unresolved or complex issues to higher-level support or technical teams.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a High level of French (Oral and written) and are fluent in English (C1)<\/li>\\n<li>Have strong analytical and troubleshooting skills to resolve customer queries effectively.<\/li>\\n<li>Are Familiar with mobile apps, digital payments, and online platforms.<\/li>\\n<li>Have the ability to understand customer concerns fully and provide appropriate solutions.<\/li>\\n<li>Previous experience in customer service, support roles, or call centers is often preferred.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2159201416\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T11:01:58.440+01:00\",\"created_at\":\"2026-04-20T16:11:36.698+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1052\",\"campaign_id\":\"17494\",\"campaign_title\":\"Manager I, B2B Sales R1721228\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager I, B2B Sales\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul>\",\"ats_external_id\":\"R1721228\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"11000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-20T16:12:24.634+08:00\",\"created_at\":\"2026-04-20T16:11:16.158+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzQ5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Manager-I--B2B-Sales_R1721228\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"organization_reference_id\":\"RMY03\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3100\",\"descriptor\":\"Manager I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369240\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Manager-I--B2B-Sales_R1721228\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Manager-I--B2B-Sales_R1721228\/apply\",\"job_requisition_id\":\"R1721228\"}],\"organizations\":[{\"wid\":\"bdc51090f43e10057c0dc5a22b180000\",\"descriptor\":\"9784 - Redhat - S00053703\",\"reference_id\":\"S00053703\",\"custom_reference_id\":\"S00053703\",\"company_reference_id\":null},{\"wid\":\"9b45ddd698bc100580b2f9f9886d0000\",\"descriptor\":\"W0ZJ1V Red Hat Renewal Apj\",\"reference_id\":\"W0ZJ1V\",\"custom_reference_id\":\"W0ZJ1V\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"custom_reference_id\":null,\"company_reference_id\":\"RMY03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"richa.gupta@concentrix.com\"},\"first_name\":\"Richa Gupta (019570)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721228\",\"wid\":\"b3f375c7282e10009b155d3dfeca0000\",\"descriptor\":\"Manager I, B2B Sales\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>5&#43; years proven work experience in a sales role<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1643\",\"campaign_id\":\"397\",\"campaign_title\":\"Advisor II, B2B Sales R1723977\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (French-speaking) - On site - High Tech HE04\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><strong>Experience the power of a game-changing career&nbsp; &nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as an&nbsp;<strong>Inside Sales Representative in Valencia (hybrid)<\/strong>, you will be part of our team of game-changers who are powering the brands of the future in tech.&nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp; &nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp; &nbsp;<\/p>\\n<p><br \/><strong>What you will do in this role&nbsp;&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As an<strong>&nbsp;Inside Sales Representative<\/strong>&nbsp;on our team, you will:&nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Provide expert assistance to the list of clients and partners using a consultative approach to account management&nbsp;<br \/>&nbsp;- Create the business environment for sustained growth on the account&nbsp;<br \/>&nbsp;- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity&nbsp;<br \/>&nbsp;- Research new sales opportunities within the existing portfolio of accounts&nbsp;<br \/>&nbsp;- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets&nbsp;<br \/>&nbsp;- Track, manage, and report ongoing activity relative to sales pipeline.&nbsp;<br \/>&nbsp;- Timely response and resolution of incoming customer or partner calls&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp; <\/strong><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp; &nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;- Are proficient or bilingual in French with intermediate English level&nbsp;<br \/>&nbsp;- Have a solid sales background and previous experience in Sales B2B&nbsp;<br \/>&nbsp;- Have strong communication skills&nbsp;<br \/>&nbsp;- Are achievement and goal oriented, motivated and self-starter&nbsp;<br \/>&nbsp;- Have previous experience working with channel&nbsp;<br \/>&nbsp;- Are dynamic and energetic&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:&nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;- Full-time contract, 39 hours\/week: Monday to Friday 09:00 to 18:00&nbsp;<br \/>&nbsp;- Salary offer: 20.100&euro; gross\/year + up to 4.300&euro; gross\/year<br \/>&nbsp;- Friends hunting (referral) bonus&nbsp;<br \/>&nbsp;- Great office location in Valencia<br \/>&nbsp;- Full paid training about the company and the project you will be working on&nbsp;<br \/>&nbsp;- Career development program and specialized courses&nbsp;<br \/>&nbsp;- Opportunities for a career abroad through the International Mobility Program<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp; &nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At&nbsp;<strong>Concentrix,<\/strong>&nbsp;we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp; &nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp; &nbsp;<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>R1723977&nbsp;<\/p>\",\"ats_external_id\":\"R1723977\",\"location\":\"Valencia, Valencia\",\"job_type\":\"full_time\",\"salary\":\"1675\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:47.965+02:00\",\"created_at\":\"2026-04-20T16:05:05.119+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369661\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Inside-Sales-Representative--French-speaking----On-site---High-Tech-HE04_R1723977\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Inside-Sales-Representative--French-speaking----On-site---High-Tech-HE04_R1723977\/apply\",\"job_requisition_id\":\"R1723977\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andreas.siegl@concentrix.com\"},\"first_name\":\"Andreas Rene Siegl (102542122)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1723977\",\"wid\":\"d8668bdbecfb1000b114a9851eee0000\",\"descriptor\":\"Inside Sales Representative (French-speaking) - On site - High Tech HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1903\",\"campaign_id\":\"314\",\"campaign_title\":\"Entain \/ French \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Advisor (French-speaking) \u2013 Mobile Betting App\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Care Advisor in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Care Advisor, you will:<\/p>\\n<ul>\\n<li>Serve as a knowledgeable consultant for customers in the sports industry.<\/li>\\n<li>Respond quickly and efficiently to customer issues, inquiries, complaints, and comments via multiple channels.<\/li>\\n<li>Build sustainable relationships and trust with customers through open and interactive communication.<\/li>\\n<li>Provide exceptional service, ensuring customers are satisfied with the solutions provided while adhering to company policies and procedures.<\/li>\\n<li>Offer feedback and recommendations to optimize internal processes.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French and fluent in English (B2) - Both languages written and oral<\/li>\\n<li>Have an interest in sports and you are a team player with a positive attitude<\/li>\\n<li>Have good typing and computer skills (MS Office applications)<\/li>\\n<li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li>\\n<li>Have the ability to explain complex concepts clearly and concisely<\/li>\\n<li>Previous experience in a customer service center is an advantage, but not required<\/li>\\n<li>Availability to work on rotational shifts<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"4105422689\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T13:01:58.615+01:00\",\"created_at\":\"2026-04-20T15:39:42.334+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"343\",\"campaign_id\":\"808\",\"campaign_title\":\"Egypt | German | Poland\",\"campaign_type\":\"job_application\",\"job_title\":\"Representative Customer Operations with German (relocation package to Poland)\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":null,\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong>About the role:<\/strong><\/p>\\n<p>&middot; resolving various client-reported issues via phone, email, or chat in German language,<\/p>\\n<p>&middot; providing customers with excellent experience by using your communication and soft skills<\/p>\\n<p>&middot; cooperating with a Team to drive a common success.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<p>&middot; Fluent German (C1, both speaking and writing) and English (B2).<\/p>\\n<p>&middot; Efficient use of PC and IT-related tools.<\/p>\\n<p>&middot; Ability to work full-time.<\/p>\\n<p>&middot; We do not require professional experience; this is an early stage\/ junior position.<\/p>\\n<p>&middot; Relocation to Poland (Katowice) for June\/July training<\/p>\\n<p>&middot; Relocation support from us is provided including work permit and visa support<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Our offer:<\/strong><\/p>\\n<p>&middot; Employment contract.<\/p>\\n<p>&middot; Visa and work permit Sponsorship<\/p>\\n<p>&middot; Relocation support to Poland:<\/p>\\n<p>&middot; flight and 4 weeks of accommodation (single room in 2-3 room flats) paid and chosen by the company in advance<\/p>\\n<p>- cost for the room is paid by employer on monthly basis and deducted from the wage.<\/p>\\n<p>&middot; All deductions from your salary will be presented in an official job offer via e-mail, as well as in your letting room contract and your relocation agreement with us.<\/p>\\n<p>&middot; Relocation support from our buddy<\/p>\\n<p>&middot; Free language classes: Polish, English.<\/p>\\n<p>&middot; Fully paid training with mentoring, coaching and nesting period.<\/p>\\n<p>&middot; Integration events at the office<\/p>\",\"ats_external_id\":\"2338129465\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-05-03T01:59:03.107+02:00\",\"created_at\":\"2026-04-20T09:20:08.294+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MDg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"164\",\"campaign_id\":\"713\",\"campaign_title\":\"R1723935 Automotive Customer Service Advisor (On-Site) EG\",\"campaign_type\":\"job_application\",\"job_title\":\"Automotive Customer Service Advisor (On-Site)\",\"street\":\"CAN Hamilton\",\"address\":\"CAN Hamilton\",\"city\":\"Hamilton\",\"state\":\"Ontario\",\"postal_code\":\"L8P 4V2\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"The Customer Service Advisor engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<a href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>World&rsquo;s Best Workplaces<\/strong><\/a>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Automotive Case Management &amp; Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p><br \/>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As an Automotive Customer Service Advisor, you&rsquo;ll:<\/p>\\n<ul>\\n<li>\\n<p>Coordinates resolutions to customer vehicle issues or dealership complaints, warranty policies, and more.<\/p>\\n<\/li>\\n<li>\\n<p>Corresponds to customer inquiries from inbound inquiries, emails or mail<\/p>\\n<\/li>\\n<li>\\n<p>Provides campaign information to customers and documents according to Consumer Affairs policies<\/p>\\n<\/li>\\n<li>\\n<p>Documents customer inquiries received from customer correspondence and corporate surveys; updates consumer affairs case files with appropriate documentation<\/p>\\n<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Advisor role include:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Minimum 18 years of age with a High School Diploma or GED.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Minimum of 1 year experience in Customer Service, with advanced roles available for applicants with 2-3 years' experience in Customer Service with Case Management<\/p>\\n<\/li>\\n<li>\\n<p>Strong computer proficiency with the ability to navigate multiple applications.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><em>Excellent<\/em> written and verbal communication skills to effectively engage with customers.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>A <em>passion<\/em> for the automotive industry with a propensity for problem-solving.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ability to work both independently and within a team, demonstrating patience and professionalism.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Flexibility to rotate shifts as needed with prior notice.<\/p>\\n<\/li>\\n<li>\\n<p>Dependable with proficient attention to detail while being able to focused and multi-task efficiency.<\/p>\\n<\/li>\\n<li>\\n<p>Demonstrate patience while maintaining a pleasant and professional manner.<\/p>\\n<\/li>\\n<li>\\n<p>Proficiency in fast-paced environments<\/p>\\n<\/li>\\n<li>\\n<p>Eagerness to learn new technologies<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><br \/>&nbsp;<\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">The base salary for this position is $19.35 with advanced roles at $20.50\/hr&nbsp;(pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p>\\n<\/li>\\n<li>\\n<p>Automotive Purchase Discounts<\/p>\\n<\/li>\\n<li>\\n<p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p>\\n<\/li>\\n<li>\\n<p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p>\\n<\/li>\\n<li>\\n<p>Health and wellness programs with trained partners to help promote a healthy you<\/p>\\n<\/li>\\n<li>\\n<p>Mentorship programs that support your rewarding career journey&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p>\\n<\/li>\\n<li>\\n<p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p>\\n<\/li>\\n<li>\\n<p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p>\\n<\/li>\\n<li>\\n<p>A range of other perks and benefits<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><br \/>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><br \/><strong>Equal Opportunity Statement:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #007380;\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI):<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><span style=\\\"color: #000000;\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><strong><u>HERE<\/u><\/strong><\/span><\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1723935\",\"location\":\"Hamilton, CAN\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T19:59:04.297-04:00\",\"created_at\":\"2026-04-20T09:14:56.953-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTM?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Hamilton\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L8P 4V2\",\"primary_location\":{\"id\":\"CA-HAM-KINGS-01\",\"wid\":\"740544c0a47f01e5c7bc29781f114f57\",\"descriptor\":\"CAN Hamilton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"87b02d0ee49601e181dac68e0e1a3e4a\",\"address\":\"colleen.obrien@concentrix.com\"},\"last_name\":\"O'Brien\",\"first_name\":\"Colleen\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369213\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/Automotive-Customer-Service-Advisor--On-Site-_R1723935\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/Automotive-Customer-Service-Advisor--On-Site-_R1723935\/apply\",\"job_requisition_id\":\"R1723935\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d018752668ae50119f9c7\",\"address\":\"nishtha.singh@concentrix.com\"},\"last_name\":\"Singh\",\"first_name\":\"Nishtha\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1723935\",\"wid\":\"38e40b54dfec1000ab20c49d69940000\",\"descriptor\":\"R1723935 Automotive Customer Service Advisor (On-Site) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"87b02d0ee49601e181dac68e0e1a3e4a\",\"address\":\"colleen.obrien@concentrix.com\"},\"last_name\":\"O'Brien\",\"first_name\":\"Colleen\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1053\",\"campaign_id\":\"17464\",\"campaign_title\":\"Sr. Manager, Training &amp; Quality R1720761\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Manager Training & Quality\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Senior Manager of Training & Quality is a country-focused leadership role responsible for developing, implementing, and improving training and quality frameworks tailored to the specific needs of the country. The role combines strategic oversight with tactical execution, working closely with local leaders to align QA&TR strategies with business objectives. The Senior Manager oversees the performance of managers reporting into them and ensures that the quality and training programs are both effective and compliant with regional requirements. This position also drives local adoption of digital and AI-driven tools to enhance quality assurance and learning outcomes.\",\"long_description\":\"<p>The <b>Senior Manager of Training &amp; Quality<\/b> is a country-focused leadership role responsible for developing, implementing, and improving training and quality frameworks tailored to the specific needs of the country. The role combines strategic oversight with tactical execution, working closely with local leaders to align QA&amp;TR strategies with business objectives. The Senior Manager oversees the performance of managers reporting into them and ensures that the quality and training programs are both effective and compliant with regional requirements. This position also drives local adoption of digital and AI-driven tools to enhance quality assurance and learning outcomes.<\/p><p><\/p><p><b><span>Essential Functions\/Core Responsibilities<\/span><\/b><\/p><p><span>\u2022 Select, train, develop, and manage performance of Training and Quality direct reports in area of specialty; and mentoring, coordinating, planning, and providing direction for work group(s) in accordance with the organization&#39;s policies and applicable legal requirements<\/span><\/p><p><span>\u2022 Understanding vertical Operational and Account Management. Needs to achieve profitability and client satisfaction objectives<\/span><\/p><p><span>\u2022 Recommend modifications to Training and Quality organizational policies and procedures and reinforce the company\u2019s direction, vision, and values. Partner with process owners and respective supporting personnel to formulate and implement process management procedures, goals and objectives<\/span><\/p><p><span>\u2022 Manage to achieve budget and forecasts for the Training and Quality Organization<\/span><\/p><p><span>\u2022 Ensure appropriate staffing and utilization of Training and Quality staff<\/span><\/p><p><span>\u2022 Create regional goals, objectives, deadlines, and business relationship development with Business stakeholders (Training and Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/span><\/p><p><span>\u2022 Maintain information on direct reports individual performance as well as overall vertical performance<\/span><\/p><p><span>\u2022 Integrate Corporate Training and Quality activities with other Convergys organizations such as Operations, Resource Units (Analytics &amp; Learning Strategy) globally<\/span><\/p><p><span>\u2022 Participate in existing client and client prospect presentations on Training and Quality initiatives and methodologies<\/span><\/p><p><\/p><p><span><b><u>Candidate Profile<\/u><\/b><\/span><\/p><p><span>\u2022 2&#43; years related experience in Contact Center environment<\/span><\/p><p><span>\u2022 Bachelor\u2019s degree preferred.<\/span><\/p><p><span>\u2022 Training and Quality experience is a MUST<\/span><\/p><p><span>\u2022 Must have proficiency with various software applications programs including Outlook, Microsoft Word, PowerPoint and Excel<\/span><\/p><p><span>\u2022 Demonstrated ability to interact with various levels internally and externally to influence decisions<\/span><\/p><p><span>\u2022 Previous management experience in a customer service, training or quality environment<\/span><\/p><p><span>\u2022 Successful experience in developing and implementing training and quality curriculum<\/span><\/p><p><span>\u2022 Solid communication skills, both oral and written<\/span><\/p><p><span>\u2022 Advanced English level<\/span><\/p><p><span>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/span><\/p><p><span>\u2022 Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/span><\/p><p><span>\u2022 Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/span><\/p><p><span>\u2022 Ability to organize and prioritize projects in a fast-paced, deadline-oriented and rapidly changing business environment<\/span><\/p><p><span>\u2022 Decision-making skills for problem identification and solution recommendation and implementation<\/span><\/p><p><span>\u2022 Ability to work a flexible schedule<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1720761\",\"location\":\"San Salvador, San Salvador\",\"job_type\":\"full_time\",\"salary\":\"4400\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-22T02:06:22.183+08:00\",\"created_at\":\"2026-04-18T08:04:13.228+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzQ2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Sr-Manager-Training---Quality_R1720761\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"nicole.archer1@concentrix.com\"},\"first_name\":\"Archer Mejia, Nicole Marie\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"102598462\",\"wid\":\"da7d7d2449a2101031bcddb256670002\",\"descriptor\":\"Angie Ospina Medina (102598462)\"},{\"id\":\"102600368\",\"wid\":\"da7d7d2449a210103188d8ece4ae0001\",\"descriptor\":\"Nicole Archer (102600368)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1683\",\"descriptor\":\"Sr. Manager, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369152\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Sr-Manager-Training---Quality_R1720761\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Sr-Manager-Training---Quality_R1720761\/apply\",\"job_requisition_id\":\"R1720761\"}],\"organizations\":[{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801b2f435bc133c0607bb\",\"descriptor\":\"(SITE) QUALITY & TRAINING (INDIRECT)\",\"reference_id\":\"QUALTRAIN-INDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"katherine.duran@concentrix.com\"},\"first_name\":\"Katherine Duran Aguilar (102601238)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1720761\",\"wid\":\"d3f4a2da256e10268892378746d60000\",\"descriptor\":\"Sr. Manager Training & Quality\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1054\",\"campaign_id\":\"17462\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1723802\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 Functional (Dynamics 365 Finance & Operations)\",\"street\":\"USA KS Work-at-Home\",\"address\":\"USA KS Work-at-Home\",\"city\":\"USA\",\"state\":\"Kansas\",\"postal_code\":\"66601\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>JOB SUMMARY<\/b><\/p><p>We are seeking a <b>Cloud Solution Architect \u2013 Functional<\/b>\u00a0with deep\u00a0expertise\u00a0in <b>Dynamics 365 Finance &amp; Operations (F&amp;O)<\/b>, focused on <b>backend finance processes<\/b>. This role partners with customers and delivery teams to design scalable, compliant, and\u00a0high\u2011quality\u00a0finance solutions as part of ERP and finance transformation initiatives.<\/p><p><\/p><p><b>Responsibilities <\/b><\/p><ul><li><p>Architect and guide Dynamics 365 Finance solutions with strong emphasis on core finance backend processes (GL, AP, AR, Fixed Assets, Budgeting, Financial Reporting).<\/p><\/li><li><p>Act as a trusted advisor to finance stakeholders, translating business requirements into\u00a0standard\u2011aligned\u00a0F&amp;O designs.<\/p><\/li><li><p>Provide functional governance across design, build, and\u00a0go\u2011live\u00a0using Microsoft best practices.<\/p><\/li><li><p>Guide partners on configuration vs. customization decisions and integration patterns.<\/p><\/li><li><p>Identify\u00a0risks early and ensure finance solutions are scalable, compliant, and\u00a0audit\u2011ready.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications <\/b><\/p><ul><li><p>Strong\u00a0hands\u2011on\u00a0experience with\u00a0<b>Dynamics 365 Finance (F&amp;O)<\/b>\u00a0functional architecture.<\/p><\/li><li><p>Deep understanding of enterprise finance and accounting processes.<\/p><\/li><li><p>Experience with ERP implementations or finance transformation projects.<\/p><\/li><li><p>Ability to lead functional design discussions with senior finance stakeholders.<\/p><\/li><\/ul><p><\/p><p><b>Preferred<\/b><\/p><ul><li><p>Dynamics 365 Finance \/ F&amp;O Solution Architect or Functional Consultant certification.<\/p><\/li><li><p>Experience with global or\u00a0multi\u2011entity\u00a0finance implementations.<\/p><\/li><li><p>Familiarity with Power Platform and integrations supporting Finance.<\/p><\/li><\/ul><p><\/p><p><b>Pay Transparency <\/b><\/p><p><\/p><p>The base salary range for this position is $120k-$130k, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.<\/p><p><\/p><p>Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is 4\/27\/2026<i>. <\/i>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>At Concentrix, we provide customer experience solutions that may involve handling sensitive data.\u00a0 As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.<\/p><p><\/p><p>#WFH<\/p><p>#LI-Remote<\/p>\",\"ats_external_id\":\"R1723802\",\"location\":\"USA, Kansas\",\"job_type\":\"full_time\",\"salary\":\"2.4\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-15T04:07:52.103+08:00\",\"created_at\":\"2026-04-18T06:04:54.663+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzQ2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-KS-Work-at-Home\/Cloud-Solution-Architect---Functional--Dynamics-365-Finance---Operations-_R1723802\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Kansas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"66601\",\"primary_location\":{\"id\":\"US-WAH-KANSA-00\",\"wid\":\"b67da9176e3d1062f9dfd6a8ebfbbfbb\",\"descriptor\":\"USA KS Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370198\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-KS-Work-at-Home\/Cloud-Solution-Architect---Functional--Dynamics-365-Finance---Operations-_R1723802\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-KS-Work-at-Home\/Cloud-Solution-Architect---Functional--Dynamics-365-Finance---Operations-_R1723802\/apply\",\"job_requisition_id\":\"R1723802\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"4b4a52a2cf5d01114964685d263b0000\",\"descriptor\":\"W0ZGMR Microsoft - Edu Csp Partner Re\",\"reference_id\":\"W0ZGMR\",\"custom_reference_id\":\"W0ZGMR\",\"company_reference_id\":null},{\"wid\":\"b6186260ed8801113bb7cb9709510000\",\"descriptor\":\"7633 - Microsoft - PUSA5230\",\"reference_id\":\"PUSA5230\",\"custom_reference_id\":\"PUSA5230\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"citlalli.cuevas@concentrix.com\"},\"first_name\":\"Citlalli Cuevas (103382111)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1723802\",\"wid\":\"97a931a67e1010268c09cadd92640000\",\"descriptor\":\"Cloud Solution Architect \u2013 Functional (Dynamics 365 Finance & Operations)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1055\",\"campaign_id\":\"17447\",\"campaign_title\":\"Network Engineer I (TCF) R1723687\",\"campaign_type\":\"job_application\",\"job_title\":\"Network Engineer I - Bilingual\",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"San Isidro\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p>Provide first level support on both network outages and network-related projects. You will be accountable for daily network activities, such as those related to incident and change management, to ensure end user requests are handled and addressed within defined SLAs. You will report to the Network Engineering Team<\/p><p><b>Requirements<\/b><\/p><ul><li><p>\u00a0 \u00a0 \u00a05&#43; years of experience in Networking (LAN\/ WAN &amp; Security)<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 \u00a0Bachelor&#39;s Degree\/Diploma in Computer Science or Engineering required; Cisco Certifications such as CCNA, CCNP, Fortinet Certifications FCNSA, FCNSP and ITIL preferred.<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 &amp; 4.5 and object-oriented programming required.<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 \u00a0Deep knowledge with proven expertise of Cisco, Fortigate, Brocade networking products, Load balancers, Firewalls, Routers, Switches, UTMs , Wifi(Cisco\/Fortinet\/Aruba), maintaining and troubleshooting<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI\/T3\/ E1, VoIP, VPN tunnels etc.<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0Proficient configuring WAN links, VLANs and protocols such as TCP\/IP, SNMP, OSPF, BGP, RIP etc.<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 \u00a0 Solid background in network security compulsions from the desktop level to the network gateway and perimeter level6y76y<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 \u00a0Proven experience implementing and troubleshooting WAN protocols such as BGP, OSPF, RIP etc. and security mechanisms such as IPSec\/AES\/3DES\/SSL<\/p><\/li><\/ul><p><b>Responsibilities<\/b><\/p><ul><li><p>\u00a0 \u00a0 \u00a0 \u00a0 Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies\/VPNs<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 \u00a0Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 Conduct InfoSec activities and ID management of Voice devices on a daily, weekly, monthly and quarterly basis to ensure that all devices are compliant with zero deviations per the InfoSec calendar<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 Execute day-to-day network activities as part of Incident management and Change management processes to ensure end users requests are handled and addressed within the defined SLA&#39;s<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 \u00a0Proactively evaluate new and emerging technologies and suggest ways to add value to the existing infrastructure<\/p><\/li><li><p>\u00a0 \u00a0 \u00a0 \u00a0Author and deliver network related documentation<\/p><\/li><li><p>\u00a0 \u00a0Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams<\/p><\/li><\/ul><ul><li><p><b>Complete all assigned, mandatory training within the timeframe provided.<\/b><\/p><\/li><li><p><b>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/b><\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1723687\",\"location\":\"San Isidro, Lima\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T00:07:21.062+08:00\",\"created_at\":\"2026-04-18T00:05:16.889+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzQ0Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Network-Engineer-I---Bilingual_R1723687\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Network\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"San Isidro\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"PE-LIM-SANLU-01\",\"wid\":\"071c55911ca81018377751ee0d690000\",\"descriptor\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"paula.rojas1@concentrix.com\"},\"first_name\":\"Rojas Mora, Paula Jossette\"},\"categories\":[{\"descriptor\":\"CF Global Network\"}],\"recruiters\":[{\"id\":\"101983964\",\"wid\":\"1dc2b25fd722011f6db60724cdeb0000\",\"descriptor\":\"Paula Rojas Mora (101983964)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0024\",\"descriptor\":\"Network Engineer I (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371014\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Network-Engineer-I---Bilingual_R1723687\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Network-Engineer-I---Bilingual_R1723687\/apply\",\"job_requisition_id\":\"R1723687\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jessica.sanchez@concentrix.com\"},\"first_name\":\"Jessica Sanchez Segura (101153786)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1723687\",\"wid\":\"208a0681b96b1026747b77793be40000\",\"descriptor\":\"Network Engineer I - Bilingual\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1056\",\"campaign_id\":\"17429\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1723631\",\"campaign_type\":\"job_application\",\"job_title\":\"MOSA Partner for Converged Communications\",\"street\":\"NLD Work-at-Home\",\"address\":\"NLD Work-at-Home\",\"city\":\"NLD\",\"state\":\"Drenthe\",\"postal_code\":\".\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Job Specification: MOSA Partner for Converged Communications<\/b><\/p><p><span>\u00a0<\/span><\/p><p><b>Technical Skills \u2013 Solution Area:<span>\u00a0<\/span><\/b>AI Business Solutions<\/p><p><b>Level of Technical Knowledge:<span>\u00a0<\/span><\/b>Principal<\/p><p><span>\u00a0<\/span><\/p><p><b>Role Overview<\/b><\/p><p>The MOSA Partner for Converged Communications delivers advanced communication solutions, supports Microsoft customers with technical expertise and proactive services, manages strategic relationships, and ensures compliance, security, and operational excellence. This role operates under the Microsoft Outsourced Services Agreement (MOSA) framework.<\/p><p><b>Description of Role<\/b><\/p><ul><li>Key technical resource for the customer.<\/li><li>Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance.<\/li><li>Join a highly motivated team of leading industry experts.<\/li><li>Gain early access to emerging technologies ahead of industry peers and acquire insights on leveraging them effectively.<\/li><li>Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries).<\/li><li>Be part of a thriving developer community that&#39;s constantly looking for ways to improve our customers\u2019 experience, software development goals and use of technology.<\/li><li>Build strong customer relationships and ensure deliveries align with customer projects and milestones.<\/li><li>Gain access to expertise and support from Microsoft\u2019s consulting practice and product groups.<\/li><li>Continually learn and grow professionally.<\/li><li>Analyse problems.<\/li><li>Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness.<\/li><li>Exhibit excellent communication abilities and consistently cultivate strategic, long-term relationships with customers to earn their trust.<\/li><li>Complete all assigned, mandatory training within the timeframe provided<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/li><\/ul><p><b>Required Skills &amp; Capabilities<\/b><\/p><p><span>\u00a0<\/span><\/p><ul><li>Teams Meetings &amp; Live Events<\/li><li>Teams Phone Calling Plans<\/li><li>Teams Phone Devices<\/li><li>Teams Phone Direct Routing<\/li><li>Teams Phone Mobile<\/li><li>Teams Phone Operator Connect<\/li><li>Teams Phone System Foundation<\/li><li>Teams Premium<\/li><li>Teams Rooms<\/li><li>Skype for Business<\/li><\/ul><div><\/div><p><b>Technical Experience<\/b><\/p><ul><li>Deep understanding in Teams Voice architecture.<\/li><li>Experience with Migrations to Microsoft Teams, including Phone and Rooms.<\/li><li>Deep troubleshooting skills with Teams Phone and media optimization.<\/li><li>Track record of supporting customer digital transformation delivering enterprise-grade Teams solutions.<\/li><li>Experience delivering proactive services, such as workshops and technical assessments.<\/li><\/ul><p><b>Role Requirements<\/b><\/p><ul><li>SC Security Clearance.<\/li><li>Fluent English oral and written communication.<\/li><li>Strong technical writing, presentation and training skills.<\/li><\/ul>\",\"ats_external_id\":\"R1723631\",\"location\":\"NLD, Drenthe\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-18T00:05:16.729+08:00\",\"created_at\":\"2026-04-17T22:09:56.931+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzQyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/MOSA-Partner-for-Converged-Communications_R1723631\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"organization_reference_id\":\"WNL11\"},\"location\":{\"city\":\"NLD\",\"state\":\"Drenthe\",\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"NL-MIS-MISCE-Y0\",\"wid\":\"b67da9176e3d1062f9e4318e7e9fc352\",\"descriptor\":\"NLD Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jaydee.lazo@concentrix.com\"},\"first_name\":\"Lazo, Jay Dee\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369049\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/MOSA-Partner-for-Converged-Communications_R1723631\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/MOSA-Partner-for-Converged-Communications_R1723631\/apply\",\"job_requisition_id\":\"R1723631\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"custom_reference_id\":null,\"company_reference_id\":\"WNL11\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1723631\",\"wid\":\"97a931a67e101026706665398b760000\",\"descriptor\":\"MOSA Partner for Converged Communications\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1057\",\"campaign_id\":\"17392\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1723500\",\"campaign_type\":\"job_application\",\"job_title\":\"MS Teams Cloud Solution Architect (MOSA Partner for Converged Communications)\",\"street\":\"NLD Work-at-Home\",\"address\":\"NLD Work-at-Home\",\"city\":\"NLD\",\"state\":\"Drenthe\",\"postal_code\":\".\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The MS Teams Cloud Solution Architect (MOSA Partner for Converged Communications) delivers advanced communication solutions, supports our client customers with technical expertise and proactive services, manages strategic relationships, and ensures compliance, security, and operational excellence.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p>Key technical resource for the customer.<\/p><\/li><li><p>Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance.<\/p><\/li><li><p>Join a highly motivated team of leading industry experts.<\/p><\/li><li><p>Gain early access to emerging technologies ahead of industry peers and acquire insights on leveraging them effectively.<\/p><\/li><li><p>Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries).<\/p><\/li><li><p>Be part of a thriving developer community that&#39;s constantly looking for ways to improve our customers\u2019 experience, software development goals and use of technology.<\/p><\/li><li><p>Build strong customer relationships and ensure deliveries align with customer projects and milestones.<\/p><\/li><li><p>Gain access to expertise and support from Microsoft\u2019s consulting practice and product groups.<\/p><\/li><li><p>Continually learn and grow professionally.<\/p><\/li><li><p>Analyse problems.<\/p><\/li><li><p>Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness.<\/p><\/li><li><p>Exhibit excellent communication abilities and consistently cultivate strategic, long-term relationships with customers to earn their trust.<\/p><\/li><\/ul><p><\/p><p><b>Required Skills &amp; Capabilities:<\/b><\/p><ul><li><p>Teams Meetings &amp; Live Events<\/p><\/li><li><p>Teams Phone Calling Plans<\/p><\/li><li><p>Teams Phone Devices<\/p><\/li><li><p>Teams Phone Direct Routing<\/p><\/li><li><p>Teams Phone Mobile<\/p><\/li><li><p>Teams Phone Operator Connect<\/p><\/li><li><p>Teams Phone System Foundation<\/p><\/li><li><p>Teams Premium<\/p><\/li><li><p>Teams Rooms<\/p><\/li><li><p>Skype for Business<\/p><\/li><\/ul><p><\/p><p><b>Technical Experience:<\/b><\/p><ul><li><p>Deep understanding in Teams Voice architecture.<\/p><\/li><li><p>Experience with Migrations to Microsoft Teams, including Phone and Rooms.<\/p><\/li><li><p>Deep troubleshooting skills with Teams Phone and media optimization.<\/p><\/li><li><p>Track record of supporting customer digital transformation delivering enterprise-grade Teams solutions.<\/p><\/li><li><p>Experience delivering proactive services, such as workshops and technical assessments.<\/p><\/li><\/ul><p><\/p><p><b>Role Requirements:<\/b><\/p><ul><li><p>SC Security Clearance.<\/p><\/li><li><p>Fluent Dutch and English in oral and written communication.<\/p><\/li><li><p>Strong technical writing, presentation and training skills.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1723500\",\"location\":\"NLD, Drenthe\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:23.173+08:00\",\"created_at\":\"2026-04-17T18:08:07.759+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzM5Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/MS-Teams-Cloud-Solution-Architect--MOSA-Partner-for-Converged-Communications-_R1723500-2\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"NLD\",\"state\":\"Drenthe\",\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"NL-MIS-MISCE-Y0\",\"wid\":\"b67da9176e3d1062f9e4318e7e9fc352\",\"descriptor\":\"NLD Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jaydee.lazo@concentrix.com\"},\"first_name\":\"Lazo, Jay Dee\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369040\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/MS-Teams-Cloud-Solution-Architect--MOSA-Partner-for-Converged-Communications-_R1723500-2\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/MS-Teams-Cloud-Solution-Architect--MOSA-Partner-for-Converged-Communications-_R1723500-2\/apply\",\"job_requisition_id\":\"R1723500\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1723500\",\"wid\":\"d3f4a2da256e1026604f291137b10000\",\"descriptor\":\"MS Teams Cloud Solution Architect (MOSA Partner for Converged Communications)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"250\",\"campaign_id\":\"518\",\"campaign_title\":\"Polish | MSFTVC Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Assesment Consultant - Polish Speaking \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Polish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Polish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Act as they key technical expert for solution assessment execution<\/li>\\n<li>&nbsp;Support customers run 1st party and\/or 3rd party ISV assessment tools as per tool portfolio of the WW Solution Assessment program<\/li>\\n<li>Prepare technical insights and key scenarios required to drive the right technical and business solution outcomes<\/li>\\n<li>Scope the technical and security design for customer solutions, select optimal migration paths for the customer, build consumption plans<\/li>\\n<li>Confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/li>\\n<li>Alignment and handover of the migration plan to migration partner or account team<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be delivered<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. Preferred:&nbsp; MBA or master&rsquo;s degree in IT, Communications, or Marketing, and formal training in project management<\/li>\\n<li>Fluent in\u202f <strong>Polish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"3294806348\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-03T13:46:49.318+03:00\",\"created_at\":\"2026-04-17T15:40:36.375+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"251\",\"campaign_id\":\"517\",\"campaign_title\":\"Croatian | MSFTVC Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Assesment Consultant - Croatian Speaking \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Croatian <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Croatian.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Act as they key technical expert for solution assessment execution<\/li>\\n<li>&nbsp;Support customers run 1st party and\/or 3rd party ISV assessment tools as per tool portfolio of the WW Solution Assessment program<\/li>\\n<li>Prepare technical insights and key scenarios required to drive the right technical and business solution outcomes<\/li>\\n<li>Scope the technical and security design for customer solutions, select optimal migration paths for the customer, build consumption plans<\/li>\\n<li>Confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/li>\\n<li>Alignment and handover of the migration plan to migration partner or account team<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be delivered<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. Preferred:&nbsp; MBA or master&rsquo;s degree in IT, Communications, or Marketing, and formal training in project management<\/li>\\n<li>Fluent in\u202f <strong>Croatian <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"1474029474\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-03T14:04:13.437+03:00\",\"created_at\":\"2026-04-17T15:38:14.347+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTc?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"252\",\"campaign_id\":\"516\",\"campaign_title\":\"Turkish | MSFTVC Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Assesment Consultant - Turkish Speaking \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Turkish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Turkish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Act as they key technical expert for solution assessment execution<\/li>\\n<li>&nbsp;Support customers run 1st party and\/or 3rd party ISV assessment tools as per tool portfolio of the WW Solution Assessment program<\/li>\\n<li>Prepare technical insights and key scenarios required to drive the right technical and business solution outcomes<\/li>\\n<li>Scope the technical and security design for customer solutions, select optimal migration paths for the customer, build consumption plans<\/li>\\n<li>Confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/li>\\n<li>Alignment and handover of the migration plan to migration partner or account team<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be delivered<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. Preferred:&nbsp; MBA or master&rsquo;s degree in IT, Communications, or Marketing, and formal training in project management<\/li>\\n<li>Fluent in\u202f <strong>Turkish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"3737258321\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T02:59:05.519+03:00\",\"created_at\":\"2026-04-17T15:33:36.378+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTY?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"253\",\"campaign_id\":\"515\",\"campaign_title\":\"Croatian | MSFTV Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Assesment Specialist - Croatian Speaking \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Croatian <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Croatian.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>The successful candidate is an experienced pre-sales \/ sales professional<\/li>\\n<li>Act as the key expert for solution assessment framework and process&nbsp;<\/li>\\n<li>Able to qualify solution assessment opportunities, handover to Technical team for execution and position partners in the overall sales process.<\/li>\\n<li>Understanding of cloud concept knowledge and Level 100 Azure knowledge (Or Level 100 MW or Level 100 D365)<\/li>\\n<li>Able to present Solution Assessment report and migration plan and drive cloud Economics discussion with customers<\/li>\\n<li>Orchestration and alignment between the stakeholders (Account Executive, Solution Assessment Technical specialist, partners...)<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be executed<\/li>\\n<li>Engaging with account teams &amp; partners to drive the Solution Assessment engagement strategy and execution with a balanced approach that delivers value to customers. VSAS will engage with the Subsidiary sales teams to help support customers&rsquo; cloud migration initiatives and provide pointed consulting on the value of Microsoft cloud platforms and outline datacenter, biz apps and modern workplace migration opportunities and scenarios. The primary delivery approach for Solution Assessment is with and our clients capable partner community.&nbsp;<\/li>\\n<li>Role related tool usage&nbsp; &amp; sales excellence( Oneask approvals &amp; reviews, UAT, MSX&nbsp; request &amp; case management, &nbsp;&nbsp; managing ISV tool requests)<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. Preferred:&nbsp; MBA or master&rsquo;s degree in IT, Communications, or Marketing, and formal training in project management<\/li>\\n<li>Fluent in\u202f <strong>Croatian <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"1119950186\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-03T14:10:50.325+03:00\",\"created_at\":\"2026-04-17T15:23:33.716+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"254\",\"campaign_id\":\"514\",\"campaign_title\":\"Turkish | MSFTV Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Assesment Specialist - Turkish Speaking \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Turkish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Turkish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>The successful candidate is an experienced pre-sales \/ sales professional<\/li>\\n<li>Act as the key expert for solution assessment framework and process&nbsp;<\/li>\\n<li>Able to qualify solution assessment opportunities, handover to Technical team for execution and position partners in the overall sales process.<\/li>\\n<li>Understanding of cloud concept knowledge and Level 100 Azure knowledge (Or Level 100 MW or Level 100 D365)<\/li>\\n<li>Able to present Solution Assessment report and migration plan and drive cloud Economics discussion with customers<\/li>\\n<li>Orchestration and alignment between the stakeholders (Account Executive, Solution Assessment Technical specialist, partners...)<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be executed<\/li>\\n<li>Engaging with account teams &amp; partners to drive the Solution Assessment engagement strategy and execution with a balanced approach that delivers value to customers. VSAS will engage with the Subsidiary sales teams to help support customers&rsquo; cloud migration initiatives and provide pointed consulting on the value of Microsoft cloud platforms and outline datacenter, biz apps and modern workplace migration opportunities and scenarios. The primary delivery approach for Solution Assessment is with and our clients capable partner community.&nbsp;<\/li>\\n<li>Role related tool usage&nbsp; &amp; sales excellence( Oneask approvals &amp; reviews, UAT, MSX&nbsp; request &amp; case management, &nbsp;&nbsp; managing ISV tool requests)<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. Preferred:&nbsp; MBA or master&rsquo;s degree in IT, Communications, or Marketing, and formal training in project management<\/li>\\n<li>Fluent in\u202f <strong>Turkish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"918560387\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-03T11:40:02.229+03:00\",\"created_at\":\"2026-04-17T15:21:02.091+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"536\",\"campaign_id\":\"180\",\"campaign_title\":\"NL - NS International - Groningen(Copy - 04\/17\/26  3:17:21)\",\"campaign_type\":\"job_application\",\"job_title\":\"Word klantenservicemedewerker bij Klantteam NS International\",\"street\":\"Eemsgolaan 9\",\"address\":\"Eemsgolaan 9\",\"city\":\"Groningen\",\"state\":\"Groningen\",\"postal_code\":\"9727 DW\",\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Word klantenservicemedewerker bij de NS International!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Word Klantenservicemedewerker&nbsp;bij NS!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span class=\\\"TextRun SCXW31742794 BCX8\\\" lang=\\\"NL-NL\\\" xml:lang=\\\"NL-NL\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW31742794 BCX8\\\">Als klantenservicemedewerker voor NS International ben jij het aanspreekpunt voor klanten met vragen over internationale treinreizen. Denk hierbij bijvoorbeeld aan de&nbsp;<\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW31742794 BCX8\\\">Thalys<\/span><span class=\\\"NormalTextRun SCXW31742794 BCX8\\\">&nbsp;naar Parijs of met Deutsche Bahn naar Berlijn. Of het nu gaat om informatie over een&nbsp;<\/span><span class=\\\"NormalTextRun AdvancedProofingIssueV2Themed SCXW31742794 BCX8\\\">reeds<\/span><span class=\\\"NormalTextRun SCXW31742794 BCX8\\\">&nbsp;gemaakte boeking, het doen van een nieuwe boeking of bijvoorbeeld een boeking annuleren, jij kan de reiziger hierbij helpen!<\/span><\/span><span class=\\\"EOP SCXW31742794 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Als klantenservicemedewerker krijg je tools en training om niet alleen te slagen, maar te shinen. Van toffe e-learnings&nbsp;tot carri&egrave;remogelijkheden die je niet kunt missen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Wat bieden we?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcb0<\/span><span data-contrast=\\\"auto\\\">&nbsp;&euro;15,28&nbsp;per uur&nbsp;als je 21 jaar of ouder bent&nbsp;en gratis fruit.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcaa<\/span><span data-contrast=\\\"auto\\\">&nbsp;Sterke pensioenregeling&nbsp;van 6,2%<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\uddd3\ufe0f<\/span><span data-contrast=\\\"auto\\\">&nbsp;Betaalde training; jezelf ontwikkelen op meerdere vlakken.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udfe1<\/span><span data-contrast=\\\"auto\\\"> Flexibele werkplekken, deels vanuit thuis na overleg met je teammanager.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf34<\/span><span data-contrast=\\\"auto\\\">&nbsp;Inclusief vakantiegeld (ja, ook dat kan).<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Wat verwachten we van jou?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udde3\ufe0f<\/span><span data-contrast=\\\"auto\\\">&nbsp;Spreek je vloeiend Nederlands en Engels?<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcbc<\/span><span data-contrast=\\\"auto\\\">&nbsp;Ben je een&nbsp;multitasker&nbsp;met een luisterend oor?<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf19<\/span><span data-contrast=\\\"auto\\\">&nbsp;In de avonduren werken? Da&rsquo;s mooi meegenomen!<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Stap in een wereld vol mogelijkheden bij Concentrix, waar jouw potentieel de kans krijgt te groeien. Sluit je aan bij de duizenden die ons wereldwijd als hun favoriete werkgever beschouwen. Waar wacht je nog op?<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Bij Concentrix staan gelijke kansen en inclusiviteit voorop. Discriminatie? Niet bij ons.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Solliciteer vandaag! Of neem contact op met Suzanne Starke<\/span><span data-contrast=\\\"auto\\\">; <a href=\\\"mailto:Suzanne.starke@concentrix.com\\\">Suzanne.starke@concentrix.com<\/a>; 06-23311231<\/span><\/p>\\n<p><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"3175733551\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T15:18:27.693+02:00\",\"created_at\":\"2026-04-17T15:17:21.384+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODA?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"255\",\"campaign_id\":\"513\",\"campaign_title\":\"Polish | MSFTV Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Assesment Specialist - Polish Speaking \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Polish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Polish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>The successful candidate is an experienced pre-sales \/ sales professional<\/li>\\n<li>Act as the key expert for solution assessment framework and process&nbsp;<\/li>\\n<li>Able to qualify solution assessment opportunities, handover to Technical team for execution and position partners in the overall sales process.<\/li>\\n<li>Understanding of cloud concept knowledge and Level 100 Azure knowledge (Or Level 100 MW or Level 100 D365)<\/li>\\n<li>Able to present Solution Assessment report and migration plan and drive cloud Economics discussion with customers<\/li>\\n<li>Orchestration and alignment between the stakeholders (Account Executive, Solution Assessment Technical specialist, partners...)<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be executed<\/li>\\n<li>Engaging with account teams &amp; partners to drive the Solution Assessment engagement strategy and execution with a balanced approach that delivers value to customers. VSAS will engage with the Subsidiary sales teams to help support customers&rsquo; cloud migration initiatives and provide pointed consulting on the value of Microsoft cloud platforms and outline datacenter, biz apps and modern workplace migration opportunities and scenarios. The primary delivery approach for Solution Assessment is with and our clients capable partner community.&nbsp;<\/li>\\n<li>Role related tool usage&nbsp; &amp; sales excellence( Oneask approvals &amp; reviews, UAT, MSX&nbsp; request &amp; case management, &nbsp;&nbsp; managing ISV tool requests)<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. Preferred:&nbsp; MBA or master&rsquo;s degree in IT, Communications, or Marketing, and formal training in project management<\/li>\\n<li>Fluent in\u202f <strong>Polish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2713070429\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-03T13:45:24.062+03:00\",\"created_at\":\"2026-04-17T15:14:40.527+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1058\",\"campaign_id\":\"17384\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1718047\",\"campaign_type\":\"job_application\",\"job_title\":\"Teams Phone - Customer Engineer\",\"street\":\"CHE Work-at-Home\",\"address\":\"CHE Work-at-Home\",\"city\":\"Zug\",\"state\":\"Zug\",\"postal_code\":\"6302\",\"region\":null,\"country\":\"Switzerland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><\/div><div>We are seeking a highly skilled <b>Customer Engineer<\/b> specializing in <b>Microsoft Teams Phone.<\/b> The ideal candidate will help customers empower their employees, maximize employee productivity and drive success and seamless operation of Microsoft Teams Phone to our customers. This role is customer-facing and requires excellent communication skills, both verbal and written, to interact with technical, non-technical and leadership contacts at customers.<\/div><div><\/div><div>Required skills:<\/div><div><\/div><div><u>Hard skills<\/u><\/div><ul><li><b>In-depth expertise in Teams Telephony architecture, configuration, and operations<\/b><\/li><li>Proven experience with global telecom services, including number management, regulatory compliance and other country-specific requirements, across ~160 countries<\/li><li>Strong knowledge of legacy and modern network and security technologies, aligned with Microsoft best practices and tailored to customer requirements and legal compliance across ~160 countries, to help driving the global network Architecture.<\/li><li>Several years\u2019 experience designing and deploying complex global environments with elevated security requirements (government)<\/li><li>Experienced in migrating Skype for Business (including UCMA) to Teams in complex, secure, primarily on premises\/hybrid environments<\/li><li>Good understanding of business and fulfillment (IMAC) processes to define system specifications for a multi-organization service provisioning system<\/li><li>Skilled in producing system architecture specifications, migration\/operations concepts, and other formal documentation, following architectural frameworks such as TOGAF and HERMES<\/li><\/ul><div><\/div><div><u>Soft skills<\/u><\/div><ul><li>Experienced in managing and presenting multiple stakeholders and partners, from field service up to C-level<\/li><li><b>Fluent in German and English<\/b><\/li><li>Excellent communication skills and the ability to manage difficult stakeholder and project members.<\/li><li><b>Available to work on-site (Bern) at least 1 day per week, occasionally up to 3 days a week.<\/b><\/li><li>Eligible for Swiss government security clearance<\/li><\/ul>\",\"ats_external_id\":\"R1718047\",\"location\":\"Zug, Zug\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"CHF\",\"updated_at\":\"2026-04-30T18:04:57.574+08:00\",\"created_at\":\"2026-04-17T15:14:05.597+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzM4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHE-Work-at-Home\/Teams-Phone---Customer-Engineer_R1718047-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"13c025f5e1b2101ac0baf77881e10000\",\"descriptor\":\"Concentrix Schweiz AG\",\"reference_id\":\"WCH01\",\"organization_reference_id\":\"WCH01\"},\"location\":{\"city\":\"Zug\",\"state\":\"Zug\",\"country\":{\"wid\":\"187134fccb084a0ea9b4b95f23890dbe\",\"iso2\":\"CH\",\"iso3\":\"CHE\",\"descriptor\":\"Switzerland\",\"iso_numeric\":\"756\"},\"postal_code\":\"6302\",\"primary_location\":{\"id\":\"CH-WAH-SWITZ-00\",\"wid\":\"740544c0a47f0101c56b1a791f11145a\",\"descriptor\":\"CHE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370664\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHE-Work-at-Home\/Teams-Phone---Customer-Engineer_R1718047-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHE-Work-at-Home\/Teams-Phone---Customer-Engineer_R1718047-1\/apply\",\"job_requisition_id\":\"R1718047\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"13c025f5e1b2101ac0baf77881e10000\",\"descriptor\":\"Concentrix Schweiz AG\",\"reference_id\":\"WCH01\",\"custom_reference_id\":null,\"company_reference_id\":\"WCH01\"},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1718047\",\"wid\":\"97a931a67e10102659a75be75be00000\",\"descriptor\":\"Teams Phone - Customer Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1059\",\"campaign_id\":\"17383\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1721919\",\"campaign_type\":\"job_application\",\"job_title\":\"Health Family Resiliency \/ Dynamics 365 Customer Engagement (M\/F\/D)\",\"street\":\"RON Work- at -Home\",\"address\":\"RON Work- at -Home\",\"city\":\"Bucuresti\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":null,\"country\":\"Romania\",\"short_description\":\"\",\"long_description\":\"<div><p>Success Program Skills Profile<\/p><\/div><h1>Health Family Resiliency \/ Dynamics 365 Customer Engagement<\/h1><p><\/p><h2>Proposed Job title<\/h2><p>Cloud Solution Architect for D365 (Contract \/ Project-Based)<\/p><p><\/p><h2>Overview<\/h2><p>The Cloud Solution Architect for D365 will support customers through focused technical engagements aimed at improving the health, performance, and success of their Dynamics 365 and Power Platform implementations. The role combines deep technical expertise across Dynamics 365 Customer Engagement: Dynamics 365 Sales, Service, and Field Service, Microsoft Dataverse, and the broader Power Platform with strong consulting skills to educate customers, guide solution architecture, and proactively assess their environments. They will leverage product knowledge, administration experience, and training delivery capability to help customers optimize, and modernize their Dynamics 365 solutions.<\/p><p>This role requires the ability to assess Dynamics 365 applications, integrations, governance processes, and platform configurations end\u2011to\u2011end, identifying risks, aligning implementations to best practices, and delivering clear, actionable recommendations that improve system reliability, health, performance, and long\u2011term maintainability. The engineer must work collaboratively with customer stakeholders and internal teams, strengthen platform configuration, and support customer success through repeatable, high\u2011quality service delivery.<\/p><h2><\/h2><h2>Key responsibilities<\/h2><ul><li>Assess customer Dynamics 365 Customer Engagement and Power Platform implementations across architecture, configuration, integrations, and environment setup.<\/li><li>Ability to assess Dynamics 365 and Power Platform security and access models, including security roles, Business Units, teams, and user permissions.<\/li><li>Evaluate the effectiveness of customer health, operational processes and environment administration practices.<\/li><li>Conduct in\u2011depth technical analysis of Dynamics 365 Customer Engagement apps, Dataverse structures, and app configuration.<\/li><li>Review and enhance customer solution quality by contributing feedback to offering, validating implementation patterns, and strengthening application health through best\u2011practice guidance.<\/li><li>Identify risks, blockers, misconfigurations, and performance issues across D365 Customer Engagement infrastructure, customizations (plugins, workflows, JavaScript, C#), data models, integrations, and overall environment health.<\/li><li>Recommend improvements aligned with Microsoft best practices for Dynamics 365, Dataverse, Power Apps, Power Automate, platform governance, ALM processes, and enterprise CRM modernization.<\/li><li>Deliver professional, customer\u2011facing documentation summarizing health assessment findings, environment configuration reviews, and recommended next steps for long\u2011term platform success.<\/li><\/ul><p><\/p><h2>Required Qualifications<\/h2><p>Minimum 5&#43; years of hands-on experience in the following areas:<\/p><p>Up to date product knowledge and familiarity with Dynamics 365 modules<\/p><ul><li>Dynamics 365 Sales<\/li><li>Dynamics 365 Customer Service<\/li><li>Dynamics 365 Field Service<\/li><li>Up to date knowledge on the foundational technologies for Dynamics 365 and the Power Platform<\/li><\/ul><ul><li>Dataverse<\/li><li>Power Apps<\/li><li>Power Automate<\/li><li>Power Platform admin center<\/li><\/ul><p><\/p><ul><li>Model Driven app Administration, Customization and Integration experience<\/li><li>Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.<\/li><li>Experience in business continuity planning, incident response coordination, and process maturity assessments.<\/li><li>Excellent communication and documentation skills for technical and executive stakeholders.<\/li><li>Background in technical consulting or assessment-based delivery engagements.<\/li><\/ul><p><\/p><h2>Preferred qualifications<\/h2><ul><li>Familiarity with compliance frameworks such as ISO 22301, NIST SP 800-34, or SOC 2 Type II in the context of operational resilience.<\/li><li>Application Lifecycle Management for Dynamics 365 &amp; Power Platform apps &amp; solutions<\/li><li>Prior experience supporting regulated industries (e.g., finance, healthcare, government) with stringent uptime, data protection, or continuity mandates.<\/li><\/ul><p><\/p><h2>Certifications<\/h2><p>Required<\/p><ul><li>Power Platform Model App Certification PL-7003 or relevant experience<\/li><li>Dynamics 365 Fundamentals (CRM) MB-910 or relevant experience<\/li><li>One of the following or relevant experience:<\/li><\/ul><ul><li>Dynamics 365 Customer Experience Analyst MB-280<\/li><li>Dynamics 365 Field Service Functional Consultant MB-240<\/li><\/ul><p><\/p><p>Preferred<\/p><ul><li>Power Automate PL-200 Power Platform Functional Consultant Associate or relevant experience.<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1721919\",\"location\":\"Bucuresti, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-04-29T05:24:23.150+08:00\",\"created_at\":\"2026-04-17T15:14:05.219+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzM4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/RON-Work--at--Home\/Health-Family-Resiliency---Dynamics-365-Customer-Engagement--M-F-D-_R1721919\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"organization_reference_id\":\"WRO04\"},\"location\":{\"city\":\"Bucuresti\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":null,\"primary_location\":{\"id\":\"RO-WAH-ROMAN-01\",\"wid\":\"caee893f0ff1010409ed122336100000\",\"descriptor\":\"RON Work- at -Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369036\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/RON-Work--at--Home\/Health-Family-Resiliency---Dynamics-365-Customer-Engagement--M-F-D-_R1721919\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/RON-Work--at--Home\/Health-Family-Resiliency---Dynamics-365-Customer-Engagement--M-F-D-_R1721919\/apply\",\"job_requisition_id\":\"R1721919\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO04\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1721919\",\"wid\":\"97a931a67e1010265b7ad11b48570000\",\"descriptor\":\"Health Family Resiliency \/ Dynamics 365 Customer Engagement (M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1060\",\"campaign_id\":\"17382\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1714232\",\"campaign_type\":\"job_application\",\"job_title\":\"Copilot AI Security Consultant\",\"street\":\"PRT Work From Home - Indirect\",\"address\":\"PRT Work From Home - Indirect\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-223\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p>Copilot AI Security Consultant - Revised<\/p><p>Top Skills:<br \/>\u2022\u00a0\u00a0 \u00a0Cloud Security Architecture (Microsoft Ecosystem)<br \/>o\u00a0\u00a0 \u00a0Expertise in Purview, Entra ID, Defender for Cloud Apps, Azure Policy, and M365 security configurations.<br \/>o\u00a0\u00a0 \u00a0Ability to design secure identity and access management for Copilot AI.<br \/>o\u00a0\u00a0 \u00a0Ability to build a framework for data security focused on Copilot AI usage.<br \/>\u2022\u00a0\u00a0 \u00a0Copilot AI Governance Framework Design<br \/>o\u00a0\u00a0 \u00a0Skill in crafting governance models that addresses policy, access control, data protection, and risk management for generative AI tools like Copilot and Azure AI Foundry.<br \/>\u2022\u00a0\u00a0 \u00a0Compliance &amp; Regulatory Alignment<br \/>o\u00a0\u00a0 \u00a0Understanding of GDPR, NIST AI Risk Management Framework, and privacy-by-design principles.<br \/>\u2022\u00a0\u00a0 \u00a0Microsoft Purview &amp; Fabric Mastery<br \/>o\u00a0\u00a0 \u00a0Hands-on experience with data classification, labeling, DLP, and auditing using Microsoft Purview and Fabric to enforce data boundaries and prevent leakage.<br \/>\u2022\u00a0\u00a0 \u00a0Consulting &amp; Executive Communication<br \/>o\u00a0\u00a0 \u00a0Ability to lead workshops, simplify complex technical topics, and present strategic recommendations to IT and business stakeholders.<br \/>\u2022\u00a0\u00a0 \u00a0Incident Response &amp; Monitoring Strategy<br \/>o\u00a0\u00a0 \u00a0Designing proactive monitoring, auditing, and prompt injection, and data exfiltration scenarios.<br \/>\u2022\u00a0\u00a0 \u00a0Responsible AI &amp; Risk Management<br \/>o\u00a0\u00a0 \u00a0Familiarity with model risk management, acceptable-use policies, and ethical AI deployment strategies.<br \/>\u2022\u00a0\u00a0 \u00a0Program Delivery &amp; Stakeholder Engagement<br \/>\u2022\u00a0\u00a0 \u00a0Experience in building RACI models, risk registers, and aligning AI programs with business goals and customer commitments.<\/p><p>Key Responsibilities<br \/>\u2022\u00a0\u00a0 \u00a0Lead customer workshops to assess Copilot AI readiness from identity, data, and compliance perspectives.<br \/>\u2022\u00a0\u00a0 \u00a0Define and articulate Copilot AI governance frameworks covering policy, access, data protection, and risk management.<br \/>\u2022\u00a0\u00a0 \u00a0Translate complex Microsoft security and compliance capabilities (Entra ID, Purview, Defender, M365, Azure AI) into actionable recommendations.<br \/>\u2022\u00a0\u00a0 \u00a0Advise on the secure enablement of generative AI tools such as Microsoft Copilot, Copilot Studio, and Azure AI Foundry<br \/>\u2022\u00a0\u00a0 \u00a0Design pragmatic approaches for data boundary enforcement, labeling, DLP, and prompt-safety controls.<br \/>\u2022\u00a0\u00a0 \u00a0Review identity and access management for Copilot Workloads\u2014MFA, Conditional Access, privileged identity controls, and just-in-time elevation.<br \/>\u2022\u00a0\u00a0 \u00a0Recommend monitoring, auditing, and incident-response strategies for Copilot AI misuse or data leakage.<br \/>\u2022\u00a0\u00a0 \u00a0Present findings and next steps to IT Management stakeholders with clear business and compliance implications.<\/p><p>Required Qualifications<br \/>\u2022\u00a0\u00a0 \u00a05-10 years cloud security, compliance, or architecture, ideally in Enterprise Microsoft environments.<br \/>\u2022\u00a0\u00a0 \u00a0Proven experience advising enterprise customers on secure adoption of M365 &amp; Copilot AI workloads (Copilot, Copilot Chat, Copilot Studio, AI Foundry).<br \/>\u2022\u00a0\u00a0 \u00a0Hands-on knowledge of security, governance &amp; management on Microsoft Purview, Microsoft Fabric, AI Foundry, Microsoft 365 Administration<br \/>\u2022\u00a0\u00a0 \u00a0Working hands-on knowledge of security, governance &amp; management on Microsoft Entra, Defender for Cloud Apps, Azure Policy<br \/>\u2022\u00a0\u00a0 \u00a0Strong ability to lead short, outcome-driven consulting engagements and communicate with executives.<br \/>\u2022\u00a0\u00a0 \u00a0Excellent written and verbal communication skills, capable of simplifying complex security &amp; governance topics.<\/p><p>Preferred experience<br \/>\u2022\u00a0\u00a0 \u00a0Previous consulting or customer-facing experience at a major Microsoft partner.<br \/>\u2022\u00a0\u00a0 \u00a0Familiarity with AI governance frameworks, model risk management, and data-driven decisioning.<br \/>\u2022\u00a0\u00a0 \u00a0Working knowledge of Azure AI, AI Foundry, Microsoft Fabric security and compliance configurations.<br \/>\u2022\u00a0\u00a0 \u00a0Experience in building RACI models, acceptable-use policies, or risk registers for AI or cloud platforms.<br \/>\u2022\u00a0\u00a0 \u00a0Exposure to FinOps or cost optimization in Microsoft 365 and Azure environments<br \/>\u2022\u00a0\u00a0 \u00a0Understanding of responsible AI principles, privacy by design, and regulatory alignment (GDPR, ISO, NIST).<br \/>\u2022\u00a0\u00a0 \u00a0Prior experience with response plans for AI misuse<br \/>\u2022\u00a0\u00a0 \u00a0Understanding of ISO\/IEC 42001<\/p><p>Preferred Certifications<br \/>\u2022\u00a0\u00a0 \u00a0Microsoft Certified: Cybersecurity Architect Expert (SC-100)<br \/>\u2022\u00a0\u00a0 \u00a0Microsoft Certified: Information Protection Administrator (SC-401)<br \/>\u2022\u00a0\u00a0 \u00a0Microsoft Certified: Azure Security Engineer Associate (AZ-500)<br \/>\u2022\u00a0\u00a0 \u00a0Bonus: Microsoft Certified: Azure AI Engineer Associate (AI-102) or equivalent<\/p><p>Upskilling:<br \/>\u2022\u00a0\u00a0 \u00a0Data labeling, DLP and deeper Purview\/Fabric<br \/>\u00a0<\/p>\",\"ats_external_id\":\"R1714232\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"0.85\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-27T16:11:34.818+08:00\",\"created_at\":\"2026-04-17T15:14:04.863+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzM4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-at-Home\/Copilot-AI-Security-Consultant_R1714232-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"210cfe4dbd93102cc216a4b739ec0000\",\"descriptor\":\"Concentrix Payment Services Espana, S.A.U. - Sucursal em Portugal\",\"reference_id\":\"WPT10\",\"organization_reference_id\":\"WPT10\"},\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-223\",\"primary_location\":{\"id\":\"PT-WFH-INDIR-01\",\"wid\":\"740544c0a47f0174536a76781f112a58\",\"descriptor\":\"PRT Work From Home - Indirect\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370193\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-at-Home\/Copilot-AI-Security-Consultant_R1714232-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-at-Home\/Copilot-AI-Security-Consultant_R1714232-1\/apply\",\"job_requisition_id\":\"R1714232\"}],\"organizations\":[{\"wid\":\"a8f2c01044fc10191d4e1378ccc90000\",\"descriptor\":\"W0ZYP5 Microsoft: Unified Customer As\",\"reference_id\":\"W0ZYP5\",\"custom_reference_id\":\"W0ZYP5\",\"company_reference_id\":null},{\"wid\":\"267369b699511018f8f1455cbfd40000\",\"descriptor\":\"25179 - MICROSOFT - 980007650\",\"reference_id\":\"980007650\",\"custom_reference_id\":\"980007650\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"210cfe4dbd93102cc216a4b739ec0000\",\"descriptor\":\"Concentrix Payment Services Espana, S.A.U. - Sucursal em Portugal\",\"reference_id\":\"WPT10\",\"custom_reference_id\":null,\"company_reference_id\":\"WPT10\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1714232\",\"wid\":\"599d2d6aff6810265871b8b0a3070000\",\"descriptor\":\"Copilot AI Security Consultant\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1644\",\"campaign_id\":\"391\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1627082\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Norwegian-speaking) - On-Site SP02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p>Hvis du liker \u00e5 jobbe med mennesker og f\u00e5r noe godt ut av \u00e5 yte god service leter vi etter akkurat deg!\u00a0<\/p><p><\/p><p>Som kunder\u00e5dgiver, vil du jobbe p\u00e5 Specsavers teamet med 100% fokus p\u00e5 Kundeservice. I rollen som kunder\u00e5dgiver vil du h\u00e5ndtere innkommende og utg\u00e5ende samtaler fra eksisterende kunder, i tillegg til chat-l\u00f8sning. Du vil hjelpe kundene med sp\u00f8rsm\u00e5l om ordre og produkter p\u00e5 en m\u00e5te som gj\u00f8r at vi n\u00e5r m\u00e5lene v\u00e5re.\u00a0<\/p><p><\/p><p>Du vil jobbe fra v\u00e5re nye og romslige lokaler i Benalm\u00e1dena-M\u00e1laga hvor du vil bli en del av Concentrix familien. Som v\u00e5r nye kollega vil du bli en del av et profesjonelt arbeidsmilj\u00f8 som fokuserer p\u00e5 samhold, utvikling og mangfold\u00a0<\/p><p><\/p><p><b>Arbeidsoppgaver:<\/b>\u00a0<\/p><p>- Besvare kundehenvendelser p\u00e5 inkommende telefonsamtaler.\u00a0<br \/>- Besvare kundehenvendelser ved hjelp av chat-l\u00f8sning.\u00a0<br \/>- Besvare sp\u00f8rsm\u00e5l og kundehenvendelser p\u00e5 SoMe-plattformer.\u00a0<br \/>- Kontinuerlig fokus p\u00e5 \u00e5 gi en fantastisk kundeserviceopplevelse til hver eneste\u00a0\u00a0 kunde \u2013 inkludert fokus p\u00e5 \u00e5 utvikle og forbedre kundeserviceopplevelsen.\u00a0<br \/>- F\u00f8lge prosesser og prosedyrer gjeldende for prosjektet.\u00a0<br \/>- Jobbe i et team for \u00e5 n\u00e5 de m\u00e5lene som er satt.\u00a0<\/p><p><\/p><p><\/p><p><b>Om deg:<\/b>\u00a0<\/p><p>- Du har Norsk som morsm\u00e5l, eller behersker spr\u00e5ket flytende.\u00a0<br \/>- Du er flytende i Engelsk.\u00a0<br \/>- Du kommuniserer godt, b\u00e5de muntlig og skriftlig.\u00a0<br \/>- Du er datakyndig.\u00a0<\/p><p><\/p><p><b>Vi tilbyr:<\/b>\u00a0<\/p><p>- Spansk arbeidskontrakt\u00a0<br \/>- Konkurransedyktig l\u00f8nn\u00a0<br \/>- Relokasjonspakke dersom det er aktuelt\u00a0<br \/>- Betalt ferie fra det f\u00f8rste \u00e5ret du starter i jobben: 23 virkedager med betalt \u00e5rlig ferie (generert p\u00e5 grunnlag av kalender\u00e5ret og i forhold til arbeidet tid)*\u00a0<br \/>- Sosiale happenings\u00a0<br \/>- Arbeidstid innenfor tidsrommet 08:00-18:00 Mandag til Fredag\u00a0<br \/>- Moderne og romslige kontorfasiliteter\u00a0<br \/>\u00a0<\/p><p>Hvis du kjenner deg igjen i beskrivelsen, tenker at dette er jobben for deg og du vil bli en del av v\u00e5rt team, send inn din CV og s\u00f8knad i dag!\u00a0<\/p><p><\/p><p>START: \u00a001\/06\/2026<br \/>LOCATION: Malaga, Benalmadena\u00a0<br \/>EMPLOYMENT TYPE: Heltid\u00a0<\/p><p><\/p><p>*The period of holiday entitlement is fixed by mutual agreement between the company and the employee\u00a0<\/p><p><\/p><p><i>Concentrix\u00a0 is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p>R1627082<\/p>\",\"ats_external_id\":\"R1627082\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-30T10:04:36.483+02:00\",\"created_at\":\"2026-04-17T14:10:59.498+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Norwegian\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370643\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative--Norwegian-speaking----On-Site-SP02_R1627082-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative--Norwegian-speaking----On-Site-SP02_R1627082-1\/apply\",\"job_requisition_id\":\"R1627082\"}],\"organizations\":[{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"7e2140314d3b101ef4dbdca35cc10000\",\"descriptor\":\"W0ZPU3 P_Specsavers\",\"reference_id\":\"W0ZPU3\",\"custom_reference_id\":\"W0ZPU3\",\"company_reference_id\":null},{\"wid\":\"494c1b495ebc101ee735d76b98800000\",\"descriptor\":\"19437 - Specsavers - WHRUNWAY83\",\"reference_id\":\"WHRUNWAY83\",\"custom_reference_id\":\"WHRUNWAY83\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"natacha.munoz@concentrix.com\"},\"first_name\":\"Natacha Mu\u00f1oz Segura (102539921)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1627082\",\"wid\":\"50502e3f627010093c80037e59160000\",\"descriptor\":\"Customer Representative (Norwegian-speaking) - On-Site SP02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"522\",\"campaign_id\":\"156\",\"campaign_title\":\"GTM Tetovo\/1u1\/German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater:in in Tetovo - Telekommunikationsanbieter\",\"street\":\"MKD Tetovo - 4384\/6 Address Str VS Bato no bb\",\"address\":\"MKD Tetovo - 4384\/6 Address Str VS Bato no bb\",\"city\":\"Tetovo\",\"state\":\"Municipality of Tetovo\",\"postal_code\":\"1200\",\"region\":null,\"country\":\"Macedonia (the former Yugoslav Republic of)\",\"short_description\":\"M\u00f6chtest Du f\u00fcr weltbekannte Marken arbeiten und t\u00e4glich mit Nutzern aus der ganzen Welt kommunizieren? Dann ist unser Unternehmen Deine n\u00e4chste Karrierestation. Gemeinsam mit unserem Team bieten wir nicht nur M\u00f6glichkeiten zur beruflichen Weiterentwicklung, sondern auch jede Menge Spa\u00df und Teambuilding-Aktivit\u00e4ten.\",\"long_description\":\"<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Dein Profil<\/strong><\/h2>\\n<ul>\\n<li>Du sprichst aktiv Deutsch (in Wort und Schrift)<\/li>\\n<li>Du verf&uuml;gst &uuml;ber ausgezeichnete Kommunikationsf&auml;higkeiten<\/li>\\n<li>Du hast Spa&szlig; an Teamarbeit<\/li>\\n<li>Gute PC-Kenntnisse<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Deine Aufgaben<\/strong><\/h2>\\n<ul>\\n<li>Erster Ansprechpartner f&uuml;r Kundenprobleme<\/li>\\n<li>Ordnungsgem&auml;&szlig;es Eskalieren von Anfragen zur n&auml;chsten Support-Ebene<\/li>\\n<li>Verfolgen und Weiterleiten von Problemen an die richtigen Stellen<\/li>\\n<li>Aktualisieren von Kundendaten<\/li>\\n<li>Den Kunden durch den Probleml&ouml;sungsvorgang f&uuml;hren<\/li>\\n<li>Nachverfolgung beim Kunden, Feedback geben und Probleme bis zur L&ouml;sung begleiten<\/li>\\n<li>Anwenden von exzellenten Kundenservicef&auml;higkeiten und &Uuml;bertreffen von Kundenerwartungen<\/li>\\n<li>Sicherstellen der ordnungsgem&auml;&szlig;en Aufzeichnung, der Dokumentation und des Abschlusses<\/li>\\n<li>Bewahren und Ausbauen von Wissen zu Vorgehensweisen, Produkten und Dienstleistungen im Bereich Mobilfunk.<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Das bieten wir an<\/strong><\/h2>\\n<ul>\\n<li>Nettogehalt von&nbsp;<strong>52.445 MKD<\/strong><\/li>\\n<li>Unbefristete Arbeitsvertr&auml;ge<\/li>\\n<li>Urlaubsgeld in H&ouml;he von&nbsp;<strong>18.000 MKD<\/strong><\/li>\\n<li>Monatlicher Bonus<\/li>\\n<li>Empfehlungsbonus von&nbsp;<strong>5<\/strong><strong>00 &euro;<\/strong><\/li>\\n<li>Private Krankenversicherung<\/li>\\n<li>Sportmaster, f&uuml;r verschiedene Sport- und Freizeitaktivit&auml;ten<\/li>\\n<li>Teambuilding-Aktivit&auml;ten und weiter Entwicklungsprogramme<\/li>\\n<li>Regelm&auml;&szlig;ige interne Feiern und Veranstaltungen<\/li>\\n<li>M&ouml;glichkeiten f&uuml;r flexible Arbeitszeiten<\/li>\\n<li>M&ouml;glichkeiten f&uuml;r Studierende und Teilzeitarbeit<\/li>\\n<li>Hochmoderne B&uuml;ros<\/li>\\n<li>Kostenloser Kaffee<\/li>\\n<li>Frisches Obst<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Haben wir Deine Aufmerksamkeit erweckt? Willst Du der beste Game-Changer sein?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Bewirb Dich jetzt!<\/strong><\/p>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\",\"ats_external_id\":\"R1693636\",\"location\":\"Tetovo, Municipality of Tetovo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T08:36:08.737+01:00\",\"created_at\":\"2026-04-17T08:54:19.006+01:00\",\"latitude\":\"42.0062341\",\"longitude\":\"20.9697842\",\"landing_page_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTY?\",\"apply_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1061\",\"campaign_id\":\"17346\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1721912\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Engineer \u2013 Infrastructure \u2013 MECM (aka SCCM)\/Intune (F\/M\/D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n \\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n \\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n \\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div>Customer Engineer \u2013 Infrastructure \u2013 MECM (aka SCCM)\/Intune<\/div><div><b>\u00a0<\/b><\/div><div><b>Job Description:<\/b>\u00a0<\/div><div>The MECM (aka SCCM)\/Intune Customer Engineer will work directly with customers, as a consultant and technical advisor to:<\/div><ul><li>Design, Deploy, Review and Assess the health of the infrastructure and clients<\/li><li>Upgrade, update and maintain the SCCM hierarchy<\/li><li>Troubleshoot issues with infrastructure and clients<\/li><li>Tune and optimize for performance<\/li><li>Assist with reporting<\/li><li>Assist in setting up SCCM Co-Management with Intune<\/li><li>Assist in planning, reviewing and troubleshooting Software Updates feature<\/li><li>Assist in planning, reviewing and troubleshooting Task Sequences<\/li><li>Provide training in all areas of SCCM to ensure customer goals are met<\/li><\/ul><div><\/div><div><\/div><div><b>Ideal candidate experience:<\/b><\/div><div>3 years working as a depth expert and technology owner or consultant for SCCM<\/div><div>Ability to present to multiple levels of customer leadership.<\/div><div>Ability to act as a consultant and architect for multiple customers.<\/div><div>Broad knowledge across multiple scenarios:<\/div><ul><li>Windows Desktop\/Server Management using SCCM<\/li><li>SQL Server, Active Directory, Certificates, IIS, DNS, Security<\/li><li>Package\/Application creation<\/li><li>Desktop OS Upgrades using different approaches<\/li><li>Intune and Co-Management experience<\/li><li>SSRS Reporting and\/or PowerBI experience<\/li><li>PowerShell scripting<\/li><\/ul><div>Deep level knowledge in at least 3 of the above categories<\/div><div><b>Technical Skills Requirements: Microsoft Endpoint Configuration Manager MECM (aka SCCM)\/Intune:<\/b><\/div><div>Broad knowledge of ALL the MECM areas below, with deep understanding of (at least) 4 of the following:<\/div><div><b>\u00a0<\/b><\/div><div><b>Infrastructure<\/b><\/div><ul><li>Design<\/li><li>Deployment<\/li><li>Upgrades<\/li><li>Maintenance, Health, Tuning<\/li><li>Troubleshooting<\/li><\/ul><div><b>Windows Desktop Upgrades<\/b><\/div><div><b>Software Updates<\/b><\/div><div><b>Compliance<\/b><\/div><div><b>Software Distribution<\/b><\/div><div><b>Security<\/b><\/div><div><b>Intune<\/b><\/div><div><b>SQL Server<\/b><\/div><div><b>Report Development<\/b><\/div><div><b>Network Troubleshooting<\/b><\/div><div><b>Related Skills:<\/b><\/div><ul><li>Active Directory<\/li><li>DNS\/Network<\/li><li>SQL Server<\/li><li>IIS<\/li><li>Certificates<\/li><\/ul><div><b>Tools<\/b><\/div><ul><li>SQL Profiler, PowerShell, Process Monitor<\/li><\/ul>\",\"ats_external_id\":\"R1721912\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T22:05:33.899+08:00\",\"created_at\":\"2026-04-17T00:07:14.414+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzM0Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---MECM--aka-SCCM--Intune--F-M-D-_R1721912\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eleanor.dumaboc@concentrix.com\"},\"first_name\":\"Dumaboc, Eleanor\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102201396\",\"wid\":\"b51b0f5854f01023a1142ef9621b0000\",\"descriptor\":\"Eleanor Dumaboc (102201396)\"},{\"id\":\"101884348\",\"wid\":\"79a95241520101cb7bf794f1500e03cd\",\"descriptor\":\"Rodina Sami Sedeeq Elsayed Ibrahim (\u0631\u0648\u062f\u064a\u0646\u0629 \u0627\u0644\u0633\u064a\u062f) (101884348)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369917\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---MECM--aka-SCCM--Intune--F-M-D-_R1721912\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---MECM--aka-SCCM--Intune--F-M-D-_R1721912\/apply\",\"job_requisition_id\":\"R1721912\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1721912\",\"wid\":\"782243b4cf8c10262807e01b0ca10000\",\"descriptor\":\"Customer Engineer \u2013 Infrastructure \u2013 MECM (aka SCCM)\/Intune (F\/M\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1062\",\"campaign_id\":\"17344\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1721922\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect (CSA) \u2013 Exchange Server & Exchange Online\",\"street\":\"EGY Work-at-Home\",\"address\":\"EGY Work-at-Home\",\"city\":\"Cairo\",\"state\":\"Cairo\",\"postal_code\":null,\"region\":null,\"country\":\"Egypt\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Cloud Solution Architect (CSA) \u2013 Exchange Server &amp; Exchange Online<br \/>________________________________________<br \/>Role Overview<br \/>The CSA for Exchange is a customer-facing technical leader responsible for designing, implementing, and optimizing Microsoft Exchange solutions across enterprise environments. This role ensures secure, scalable, and compliant messaging platforms, enabling customers to modernize their infrastructure and adopt Microsoft 365 services effectively.<br \/>________________________________________<br \/>Key Responsibilities<br \/>\u2022\u00a0\u00a0 \u00a0Solution Architecture &amp; Design<br \/>o\u00a0\u00a0 \u00a0Architect hybrid and cloud Exchange solutions, including migrations to Exchange Online.<br \/>o\u00a0\u00a0 \u00a0Integrate Exchange with Microsoft 365 services (Teams, SharePoint, OneDrive) and Azure Active Directory.<br \/>o\u00a0\u00a0 \u00a0Ensure security, compliance, and resiliency in all designs.<br \/>\u2022\u00a0\u00a0 \u00a0Deployment &amp; Optimization<br \/>o\u00a0\u00a0 \u00a0Lead Exchange Server and Exchange Online deployments, upgrades, and health assessments.<br \/>o\u00a0\u00a0 \u00a0Implement retention policies, compliance configurations, and disaster recovery strategies.<br \/>o\u00a0\u00a0 \u00a0Optimize performance and troubleshoot complex messaging issues.<br \/>\u2022\u00a0\u00a0 \u00a0Customer Engagement<br \/>o\u00a0\u00a0 \u00a0Conduct technical workshops, proof-of-concepts, and readiness sessions.<br \/>o\u00a0\u00a0 \u00a0Act as a trusted advisor to technical and business stakeholders.<br \/>o\u00a0\u00a0 \u00a0Align solutions with customer success plans and modernization goals.<br \/>\u2022\u00a0\u00a0 \u00a0Governance &amp; Automation<br \/>o\u00a0\u00a0 \u00a0Implement governance for Exchange Online and hybrid environments.<br \/>o\u00a0\u00a0 \u00a0Use PowerShell scripting and Graph API for automation and management tasks.<br \/>________________________________________<br \/>Required Skills<br \/>\u2022\u00a0\u00a0 \u00a0Deep knowledge of Exchange Server architecture, administration, and migration.<br \/>\u2022\u00a0\u00a0 \u00a0Proficiency in Exchange Online configuration and hybrid deployment.<br \/>\u2022\u00a0\u00a0 \u00a0Strong understanding of Active Directory, Azure AD, and networking fundamentals.<br \/>\u2022\u00a0\u00a0 \u00a0Advanced troubleshooting and performance tuning skills.<br \/>________________________________________<br \/>Preferred Qualifications<br \/>\u2022\u00a0\u00a0 \u00a05&#43; years in customer-facing roles involving enterprise messaging systems.<br \/>\u2022\u00a0\u00a0 \u00a0Experience with compliance solutions and email retention policies.<br \/>\u2022\u00a0\u00a0 \u00a0Familiarity with Microsoft 365 usage reporting and optimization.<br \/>\u2022\u00a0\u00a0 \u00a0Relevant certifications in Exchange and Microsoft technologies.<\/p>\",\"ats_external_id\":\"R1721922\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"527.19\",\"salary_type\":\"monthly\",\"salary_currency\":\"EGP\",\"updated_at\":\"2026-05-09T08:05:24.953+08:00\",\"created_at\":\"2026-04-17T00:07:13.220+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzM0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/Cloud-Solution-Architect--CSA----Exchange-Server---Exchange-Online_R1721922\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":null,\"primary_location\":{\"id\":\"EG-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e36608e124c20e\",\"descriptor\":\"EGY Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eleanor.dumaboc@concentrix.com\"},\"first_name\":\"Dumaboc, Eleanor\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102201396\",\"wid\":\"b51b0f5854f01023a1142ef9621b0000\",\"descriptor\":\"Eleanor Dumaboc (102201396)\"},{\"id\":\"101884348\",\"wid\":\"79a95241520101cb7bf794f1500e03cd\",\"descriptor\":\"Rodina Sami Sedeeq Elsayed Ibrahim (\u0631\u0648\u062f\u064a\u0646\u0629 \u0627\u0644\u0633\u064a\u062f) (101884348)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371715\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/Cloud-Solution-Architect--CSA----Exchange-Server---Exchange-Online_R1721922\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/Cloud-Solution-Architect--CSA----Exchange-Server---Exchange-Online_R1721922\/apply\",\"job_requisition_id\":\"R1721922\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1721922\",\"wid\":\"b3d57458358e102627dbc6493c060000\",\"descriptor\":\"Cloud Solution Architect (CSA) \u2013 Exchange Server & Exchange Online\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1063\",\"campaign_id\":\"17340\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1722847\",\"campaign_type\":\"job_application\",\"job_title\":\"Dynamics 365 Finance & Operations Solution Architect\",\"street\":\"SWE Work-at-Home\",\"address\":\"SWE Work-at-Home\",\"city\":\"SWE\",\"state\":\"Skane County\",\"postal_code\":\"25225\",\"region\":null,\"country\":\"Sweden\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking an experienced Dynamics 365 Finance &amp; Operations Solution Architect with a strong technical background across Dynamics F&amp;O cloud, hybrid, and on premises solutions.<\/p><p><\/p><p>Responsabilities:<\/p><p>The successful candidate will play a key role in the design, development, optimization, and stabilization of Dynamics F&amp;O deployments, working closely with customers to drive measurable business value.<\/p><p>The candidate must have proven experience in customer facing roles, along with project delivery and technical leadership experience, and a demonstrated ability to lead in depth technical architecture discussions with customer executives, solution architects, IT leadership, enterprise architects, and development teams. This role requires the ability to translate complex technical concepts into clear architectural decisions that align with customer goals. The candidate should also be open to travel to customer sites as required by business needs.<\/p><p><\/p><p>Experience Profile &amp; Customer Centricity<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Extensive experience with Dynamics 365 Finance &amp; Operations, including Finance and Supply Chain Management, with hands on exposure to on premises, hybrid, and cloud environments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong understanding of ERP system architecture and best practices, with the ability to design and guide scalable, secure, and enterprise grade solutions.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Deep expertise in the technical and functional aspects of Dynamics 365 F&amp;O, including core business processes across finance and supply chain.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proven experience with customization and development in Dynamics 365 F&amp;O, as well as ERP implementations and ongoing system management, including integration with third party systems.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Ability to lead in depth technical discussions and provide clear architectural guidance to customers, architects, IT leadership, and development teams throughout design and implementation phases.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong customer centric mindset, consistently driving positive customer satisfaction and establishing credibility as a trusted advisor by leveraging deep Dynamics 365 F&amp;O, Supply Chain, and on premises expertise to deliver against defined Customer Success Plan outcomes.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Demonstrated ability to actively listen, challenge constructively, and guide customers toward the best technical and business decisions.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Experience providing actionable insights and feedback from customer engagements to Microsoft engineering teams, product groups, and internal stakeholders, contributing to continuous improvement and influencing product direction.<\/p><p><\/p><p>Business Impact<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Accelerate usage, value realization, and ROI of Microsoft Business Applications by advising technical and business decision-makers on architecture, implementation best practices, operational excellence, and performance efficiency\u2014spanning both on prem and cloud connected deployments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Identify and resolve blockers preventing go live, scale, or adoption by applying deep technical knowledge of Dynamics F&amp;O, integrations, performance tuning, and data migration. Deliver all engagements using Microsoft recommended methods and repeatable IP.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Identify growth opportunities by understanding customer needs, business models, and workloads, and positioning relevant Microsoft Business Applications capabilities, including Supply Chain, Warehouse Management, and modernization pathways from on prem to cloud.<\/p><p><\/p><p>Technical Leadership<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Demonstrate a growth-mindset by continuously strengthening your technical depth in Dynamics 365 F&amp;O, on prem infrastructure, Supply Chain, Warehouse Management, and related tooling to meet evolving customer and regional needs.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Accelerate customer outcomes by engaging with technical communities, contributing to reusable IP, sharing best practices, and promoting knowledge re use within the Dynamics ecosystem.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Lead or co lead architecture sessions, performance deep dives, solution design reviews, and readiness workshops to uplift customer capability and ensure long term operational health.<\/p><p><\/p><p><\/p><p><\/p><p>Qualifications<\/p><p>Technical Requirements<\/p><p>Core Technical Expertise<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a08&#43; years of hands-on experience implementing, customizing, optimizing, and supporting Dynamics 365 Finance &amp; Operations (F&amp;O), with strong exposure to on premises, hybrid, and cloud-based deployments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong understanding of Dynamics 365 Finance &amp; Operations architecture, including application layers, data models, extensibility framework, and overall environment topology.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proven experience leading Dynamics F&amp;O migration and modernization initiatives, including upgrades from legacy Dynamics AX and transitions to cloud first architectures.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Deep expertise in performance troubleshooting, with the ability to diagnose and resolve bottlenecks across application, database, and infrastructure layers.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Practical experience with ERP system administration and operational best practices for F&amp;O environments, including monitoring, capacity planning, and production readiness.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Demonstrated capability to perform end to end environment health assessments and performance audits, and to design and execute remediation and optimization plans, particularly for on premises and hybrid F&amp;O environments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong experience designing, building, and troubleshooting integrations for Dynamics F&amp;O, leveraging:<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Data Management Framework (DMF)<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Azure Logic Apps<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Power Platform<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0APIs and other enterprise interfacing techniques<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proficiency in Dynamics 365 F&amp;O development and customization, including:<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0X&#43;&#43;<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Visual Studio<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0.NET Framework<\/p><p>o \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Extension based development best practices<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Familiarity with software development lifecycle (SDLC) methodologies, including the use of Lifecycle Services (LCS) and Azure DevOps for implementation, maintenance, and release management.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Experience with version control and development tools (e.g., Azure DevOps, GitHub) and working knowledge of CI\/CD practices in enterprise ERP environments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Solid understanding of security, compliance, and access control requirements in ERP systems.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proficiency in documenting technical designs, system configurations, and operational procedures.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong analytical skills with the ability to troubleshoot and resolve complex technical issues effectively.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Good understanding of Azure cloud technologies and their implications for ERP scalability, security, performance, and operations.<\/p><p><\/p><p>Solution Architecture &amp; Implementation<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proven experience acting as Technical Architect \/ Lead Engineer for full lifecycle Dynamics 365 F&amp;O programs, including design, build, test, deploy, and stabilization phases.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong capability to design enterprise grade, scalable, and secure F&amp;O implementations aligned with customer and business requirements.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Demonstrated ability to lead deep technical discussions with customers, partners, and engineering teams covering architecture, integrations, data, security, and performance.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Skilled in delivering technical workshops, training sessions, and hands on guidance to customer IT and development teams.<\/p><p><\/p><p>Operational Excellence &amp; Troubleshooting<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Proven expertise in troubleshooting complex production issues in enterprise Dynamics 365 F&amp;O environments.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong focus on operational stability, reliability, and continuous improvement of live ERP systems.<\/p><p><\/p><p>Language Qualifications<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0English: Fluent (reading, writing, and speaking) \u2014 mandatory.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Swedish is strongly recommended as the primary working language for customer engagements in the Nordic market.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Any additional Nordic languages are considered a plus for cross regional collaboration.<\/p><p><\/p><p>Interpersonal &amp; Customer Engagement Requirements<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Exceptional interpersonal, presentation, and communication skills \u2014 able to confidently engage with customers, translate complex technical topics into clear guidance, and build strong, trust based relationships.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong project management capability \u2014 able to lead customer conversations, drive clarity in scope and timeline, coordinate with stakeholders, and guide the customer\u2019s project toward successful delivery.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Strong collaboration skill with both internal and external stakeholders<\/p><p><\/p><p><\/p><p>Security &amp; Onsite Support Requirements<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Ability to meet Microsoft, customer, and\/or government security screening requirements is mandatory for this role.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0The successful candidate must have, or be able to obtain, a security certificate entitling access to classified information at the following levels or higher: \u201cSECRET, NATO SECRET, SECRET UE \/ EU SECRET\u201d<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Ideally, the candidate holds Swedish citizenship, as it significantly supports eligibility and processing for required Nordic security clearances.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0This role also requires onsite support, and the frequency of onsite presence will depend on customer needs, including critical project phases, escalations, workshops, or deployments. Flexibility to travel within the Nordic region is expected.<\/p><p><\/p><p>Additional Preferred Requirements (If you have the following skillsets, it is a plus)<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Certification or formal training in Dynamics 365 Finance &amp; Operations, including administration, development, or solution architecture.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Knowledge of Dynamics 365 Customer Engagement (CE), including solution architecture, customization concepts, integration patterns, and functional understanding across core CE workloads such as Sales and Customer Service.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Experience with Microsoft Azure services and an understanding of how Azure capabilities support, extend, and integrate with Dynamics 365 Finance &amp; Operations.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Broader Dynamics 365 ecosystem awareness, with the ability to understand how CE, Dynamics AX, and F&amp;O interact across hybrid, upgrade, and migration scenarios, including data flow and integration dependencies.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Knowledge of Microsoft Dynamics AX, including AX architecture, module structure, and data model fundamentals, with the ability to support, troubleshoot, or collaborate effectively with AX focused engineering teams.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Dynamics 365 Supply Chain Management (SCM) exposure, including familiarity with inventory, procurement, master planning, or production processes.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Warehouse Management (WMS) functional and\/or technical knowledge, including WHS configuration, mobile device workflows, location directives, work templates, and advanced warehouse operations.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Experience with data migration and data transformation projects, particularly in ERP modernization or platform transition initiatives.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Familiarity with business intelligence and reporting tools, such as Power BI, and their use in ERP reporting and operational insights.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Exposure to non Microsoft ERP platforms (e.g., SAP, Oracle) and the ability to understand and compare enterprise ERP architectures is considered a plus.<\/p><p>\u2022 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Familiarity with Power Apps development and customization.<\/p>\",\"ats_external_id\":\"R1722847\",\"location\":\"SWE, Skane County\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"SEK\",\"updated_at\":\"2026-05-01T00:49:25.613+08:00\",\"created_at\":\"2026-04-16T22:06:19.119+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzM0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SWE-Work-at-Home\/Dynamics-365-Finance---Operations-Solution-Architect_R1722847-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0be30fd07590000\",\"descriptor\":\"Concentrix IT Services Sweden AB\",\"reference_id\":\"WSE02\",\"organization_reference_id\":\"WSE02\"},\"location\":{\"city\":\"SWE\",\"state\":\"Skane County\",\"country\":{\"wid\":\"6a800a4736884df5826858d435650f45\",\"iso2\":\"SE\",\"iso3\":\"SWE\",\"descriptor\":\"Sweden\",\"iso_numeric\":\"752\"},\"postal_code\":\"25225\",\"primary_location\":{\"id\":\"SE-WFH-INDIR-01\",\"wid\":\"740544c0a47f011310e185771f110756\",\"descriptor\":\"SWE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"bianca.lazar@concentrix.com\"},\"first_name\":\"Lazar, Bianca\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101955659\",\"wid\":\"a29c29908ff501122cfe5dce9bc10000\",\"descriptor\":\"Bianca Lazar (101955659)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370707\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SWE-Work-at-Home\/Dynamics-365-Finance---Operations-Solution-Architect_R1722847-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SWE-Work-at-Home\/Dynamics-365-Finance---Operations-Solution-Architect_R1722847-1\/apply\",\"job_requisition_id\":\"R1722847\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"df68c94cc420101ac0be30fd07590000\",\"descriptor\":\"Concentrix IT Services Sweden AB\",\"reference_id\":\"WSE02\",\"custom_reference_id\":null,\"company_reference_id\":\"WSE02\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1722847\",\"wid\":\"599d2d6aff68102621c54c2d52c70000\",\"descriptor\":\"Dynamics 365 Finance & Operations Solution Architect\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1064\",\"campaign_id\":\"17312\",\"campaign_title\":\"Specialist, Sales Support R1722345\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Support\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Sales Support Executive plays a critical role in enabling sales teams to operate efficiently by providing high-quality account research, profiling, and data validation. This role focuses on ensuring accurate, enriched, and actionable customer data to support pipeline development, lead generation, and sales conversion.\",\"long_description\":\"<div><div><ul><li><p><span><span>Conduct in-depth research on target accounts across industries (e.g., company background, size, revenue, structure, decision-makers).\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Build and<span>\u00a0<\/span><\/span><span>maintain<\/span><span><span>\u00a0<\/span>detailed account profiles to support sales outreach<\/span><span>.<\/span><span><span>\u00a0<\/span><\/span><span>Segment and categorize accounts based on defined criteria (industry, size, potential value, etc.).\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Identify<\/span><span><span>\u00a0<\/span>key stakeholders, buying signals, and potential opportunities within assigned accounts.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Validate and update data in CRM systems.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ensure accuracy of contact details (emails, phone numbers, job titles).\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Perform regular data cleansing to remove duplicates and outdated records.<\/span><span><span>\u00a0<\/span><\/span><span>Maintain high data quality standards to improve sales efficiency and reporting accuracy.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Assist<\/span><span><span>\u00a0<\/span>in<\/span><span><span>\u00a0<\/span>converting data<span>\u00a0<\/span><\/span><span>for system upload<\/span><span><span>\u00a0<\/span>involves transforming raw information into structured format.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Maintain and manage CRM\/database systems with up-to-date and structured information.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ensure proper tagging<\/span><span><span>\u00a0<\/span>and<span>\u00a0<\/span><\/span><span>documentation<span>\u00a0<\/span><\/span><span>in CRM.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Generate reports on data quality, account coverage, and profiling progress.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Recommend improvements to data processes, tools, and research methodologies.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support automation initiatives to improve efficiency in data handling.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Manage pre-qualification of leads \/ partner campaign when assigned. This<\/span><span><span>\u00a0<\/span>includes calling leads, gather interest and fix a meeting for Inside Sales Account Managers to follow up.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Perform any other duties and<span>\u00a0<\/span><\/span><span>responsibilities as<\/span><span><span>\u00a0<\/span>assigned by the manager from time to time.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div><div><p><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1722345\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"5000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-20T12:12:46.630+08:00\",\"created_at\":\"2026-04-16T18:08:02.113+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzMxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Sales-Support_R1722345\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"organization_reference_id\":\"RMY03\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nurainashazreen.ahmadnazri@concentrix.com\"},\"first_name\":\"Ahmad Nazri, Nuraina Shazreen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103492697\",\"wid\":\"7f13f9dd4b7d100c9f45a0b1062f0000\",\"descriptor\":\"Nuraina Shazreen Ahmad Nazri (103492697)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3241\",\"descriptor\":\"Specialist, Sales Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369218\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Sales-Support_R1722345\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Sales-Support_R1722345\/apply\",\"job_requisition_id\":\"R1722345\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6662d828b62c10122f290d084e330000\",\"descriptor\":\"24002 - LGCORP - 980005607\",\"reference_id\":\"980005607\",\"custom_reference_id\":\"980005607\",\"company_reference_id\":null},{\"wid\":\"db22c8b8985e101268f02056d9340000\",\"descriptor\":\"W0ZWO1 Lg Electronics Kul\",\"reference_id\":\"W0ZWO1\",\"custom_reference_id\":\"W0ZWO1\",\"company_reference_id\":null},{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"custom_reference_id\":null,\"company_reference_id\":\"RMY03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"laiyee.yeow@concentrix.com\"},\"first_name\":\"Mayvin Yeow (015411)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1722345\",\"wid\":\"208a0681b96b102616bb1da147d00000\",\"descriptor\":\"Specialist, Sales Support\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1065\",\"campaign_id\":\"17307\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1721917\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect Cloud & AI\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement, and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of developing, building, and running the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p>We\u2019re looking for a Cloud Solution Architect to help customers migrate, modernize and secure their infrastructure, applications, and data on Microsoft Azure, laying the foundation for scalable, production-ready AI solutions. As part of the Cloud &#43; AI Infrastructure team, you\u2019ll deliver engagements focused on migration, modernization, operational excellence and resilient architecture using frameworks like Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF).<\/p><p><\/p><p>You\u2019ll leverage existing Repeatable IP and execution engines for critical milestones, ensure infrastructure, application, and database readiness for AI workloads, and ensure successful deployment that accelerates adoption.<\/p><p><\/p><p>You\u2019ll work closely with customer IT leaders to design and implement scalable solutions, resolve blockers, and accelerate adoption of Azure services through repeatable IP and delivery excellence. With deep expertise across Azure infrastructure, applications, databases, SAP, and hybrid environments, you\u2019ll play a key role in helping customers unlock the full value of their Microsoft Azure investments<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Build trusted relationships with key customer IT decision makers to drive long-term cloud adoption and serve as the Voice of the Customer\u2014sharing insights and removing blockers through collaboration with engineering teams.<\/p><\/li><li><p>Lead architectural design sessions and deliver secure, scalable, and resilient infrastructure solutions aligned to customer business goals using frameworks like CAF and WAF.<\/p><\/li><li><p>Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM.<\/p><\/li><li><p>Drive migration and modernization initiatives, including committed proof of concept and production milestones, across infrastructure, data, SAP, and AI workloads.<\/p><\/li><li><p>Ensure customer environments are optimized for health, resiliency, security, and performance\u2014enabling production-scale AI use cases.<\/p><\/li><li><p>Deliver repeatable IP and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes.<\/p><\/li><li><p>Identify and resolve technical blockers to accelerate go-live and ensure delivery excellence across key Factory engagements.<\/p><\/li><li><p>Generate incremental pipeline from each engagement by driving next best actions and aligning with Unified Enterprise Support (ES) priorities.<\/p><\/li><li><p>Maintain technical intensity through continuous skilling and certifications in priority workloads such as Azure SQL, PostgreSQL, AKS, App Service, AVS, SAP (Native &#43; RISE), Windows, Linux and Defender for Cloud.<\/p><\/li><li><p>Engage in technical communities, share best practices, and contribute to knowledge reuse to accelerate customer transformation and success.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>Bachelor&#39;s Degree in Computer Science, Information Technology, Engineering, Business, or related field<\/p><\/li><li><p>Expert knowledge in Hyper-V and RDS ( <b>Relational Database Service)<\/b><\/p><\/li><li><p>Experience in cloud\/infrastructure technologies, information technology (IT) consulting\/support, systems administration, network operations, software development\/support, technology solutions, practice development, architecture, and\/or consulting or Master&#39;s Degree in Computer Science, Information Technology, Engineering, Business, or related field<\/p><\/li><li><p>Experience in cloud\/infrastructure technologies, technology solutions, practice development, architecture, and\/or consulting OR equivalent experience<\/p><\/li><li><p>Experience working in a customer-facing role (e.g., internal and\/or external).<\/p><\/li><li><p>Experience working on technical projects<\/p><\/li><li><p>Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)<\/p><\/li><\/ul><\/div><div><\/div><p><\/p>\",\"ats_external_id\":\"R1721917\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MAD\",\"updated_at\":\"2026-04-29T20:05:52.469+08:00\",\"created_at\":\"2026-04-16T16:04:59.332+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzMwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect-Cloud---AI_R1721917-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b97b03f459ee101ac0bb448596950000\",\"descriptor\":\"Concentrix Technopolis\",\"reference_id\":\"WMO05\",\"organization_reference_id\":\"WMO05\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368861\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect-Cloud---AI_R1721917-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect-Cloud---AI_R1721917-1\/apply\",\"job_requisition_id\":\"R1721917\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"b97b03f459ee101ac0bb448596950000\",\"descriptor\":\"Concentrix Technopolis\",\"reference_id\":\"WMO05\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"zoubida.harim@concentrix.com\"},\"first_name\":\"Zoubida Harim (103495184)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1721917\",\"wid\":\"782243b4cf8c10260e9a8c751a6a0000\",\"descriptor\":\"Cloud Solution Architect Cloud & AI\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1066\",\"campaign_id\":\"17305\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1718950\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud and AI CSA with English and ( Spanish, German or Italian)\",\"street\":\"ESP La Coruna\",\"address\":\"ESP La Coruna\",\"city\":\"A Coruna\",\"state\":\"A Coruna\",\"postal_code\":\"15008\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We\u2019re seeking a Cloud Solution Architect (CSA) with deep expertise across Azure workloads, including AI, Infrastructure, who is passionate about solving complex challenges and helping enterprise customers accelerate their digital transformation. In this senior, customer-facing role, you\u2019ll lead strategic technical engagements, advise C-level executives, and partner with Customer Success Leaders to shape and execute cloud strategies that drive innovation and business value. You\u2019ll guide customers through architecture design, deployment, and operational excellence, helping them scale AI solutions, modernize applications, and optimize infrastructure on Microsoft Azure. This is an opportunity to make a meaningful impact by enabling customers to realize the full potential of the cloud.<\/p><p><b>Responsibilities:<\/b><\/p><ul><li>Build trusted relationships with IT Executives and business leaders to shape their Cloud and AI strategy, acting as a technical advisor and champion for their success.<\/li><li>Identify the business priorities of customer decision-makers to ensure that your activities and recommendations are relevant to their needs.<\/li><li>Actively promote strategic initiatives that support the success of the customer project while consistently engaging in risk mitigation efforts.<\/li><li>Lead architectural design sessions and guide the implementation of secure, scalable, and resilient solutions using Microsoft\u2019s best practices and frameworks like CAF and WAF.<\/li><\/ul><p><b>Required Qualifications:<\/b><\/p><p><\/p><ul><li>Microsoft Foundry Azure OpenAI Service for deploying GPT models, embeddings, and prompt engineering.<\/li><li>Azure AI Services for integrating vision, speech, and language capabilities.<\/li><li>AI Search Azure Machine Learning for model lifecycle management, including: Training, deployment, and monitoring.<\/li><li>GenAI Ops and its components DevOps DevSecOps MLOps for CI\/CD pipelines and automated retraining.<\/li><li>LLMOps Evaluations Red Teaming *Plus to have Experience in Agent Framework or similar LangChain, LangGraph, Semanic Kernel, AutoGen, LamaIndex<\/li><li>Knowledge of specific platforms for GenAIOps implementation: AzureDevOps, Github or similar Data Platforms: Azure Cosmos DB and Azure SQL for AI-driven applications.<\/li><li>Experience in AI\/ML engineering and end-to-end lifecycle managemen<\/li><li>Experience with Azure AI Services \/ Azure OpenAI<\/li><\/ul>\",\"ats_external_id\":\"R1718950\",\"location\":\"A Coruna, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"28062.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-13T18:06:53.728+08:00\",\"created_at\":\"2026-04-16T16:04:56.984+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzMwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Cloud-and-AI-CSA_R1718950-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"organization_reference_id\":\"YES01\"},\"location\":{\"city\":\"A Coruna\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"15008\",\"primary_location\":{\"id\":\"ES-LAC-NEWTO-Y0\",\"wid\":\"b67da9176e3d1062f9e37f47aa46c227\",\"descriptor\":\"ESP La Coruna\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0288\",\"descriptor\":\"Lead Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369445\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Cloud-and-AI-CSA_R1718950-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Cloud-and-AI-CSA_R1718950-1\/apply\",\"job_requisition_id\":\"R1718950\"}],\"organizations\":[{\"wid\":\"267369b699511018fa42da53d6790000\",\"descriptor\":\"25181 - MICROSOFT - 980007649\",\"reference_id\":\"980007649\",\"custom_reference_id\":\"980007649\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"custom_reference_id\":null,\"company_reference_id\":\"YES01\"},{\"wid\":\"95843945b83f10191d4a3f128e940000\",\"descriptor\":\"W0ZYP3 Microsoft-Gcs Sme&C Pod W@R 20\",\"reference_id\":\"W0ZYP3\",\"custom_reference_id\":\"W0ZYP3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alin.licsor@concentrix.com\"},\"first_name\":\"Alin Licsor (102005102)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1718950\",\"wid\":\"42a59c5b879a10260e2aed6b15e80000\",\"descriptor\":\"Cloud and AI CSA with English and ( Spanish, German or Italian)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1904\",\"campaign_id\":\"313\",\"campaign_title\":\" Tandem Diabetes \/ English \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer, Order and Technical Support (English-speaking) - Medical Equipment\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer &amp; Technical Support Specialist<\/strong> in Porto, Portugal (On-Site), you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of <strong>FREE Learning and Leadership Development programs<\/strong> designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer &amp; Technical Support Specialist, you will:<\/p>\\n<ul>\\n<li>Deliver <strong>technical support and troubleshooting<\/strong> for medical diabetes devices, consumables and accessories.<\/li>\\n<li>Manage <strong>order intake and renewals<\/strong> in compliance with company guidelines.<\/li>\\n<li>Assist customers with <strong>product usage and ordering<\/strong> through multichannel support (calls, email, chat, and SMS).<\/li>\\n<li><strong>Accurately document<\/strong> all customer contacts in English.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to handle sensitive patients and situations.<\/li>\\n<li>Follow defined <strong>procedures and scripts<\/strong> to ensure regulatory and safety standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both verbal and written, in <strong>English (C1 minimum)<\/strong><\/li>\\n<li>Can support <strong>more than one market simultaneously<\/strong>.<\/li>\\n<li>Have a <strong>strong customer service orientation<\/strong> with excellent communication skills.<\/li>\\n<li>Possess <strong>problem-solving, prioritization, and organizational skills<\/strong>.<\/li>\\n<li>Stay <strong>calm under stress<\/strong> and adapt quickly to change.<\/li>\\n<li>Have the <strong>patience and good temper<\/strong> to handle disputes and emergencies.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to resolve client issues.<\/li>\\n<li>(Bonus) Bring <strong>knowledge or background in healthcare, diabetes devices, or technical support<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that support your lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you&rsquo;ll be working on<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over <strong>440k+ game-changers<\/strong> around the globe call Concentrix their <em>employer of choice<\/em>.<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are <strong>legally authorized to work in Portugal<\/strong> will be considered for this position.<\/p>\",\"ats_external_id\":\"1673917119\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T00:59:02.658+01:00\",\"created_at\":\"2026-04-16T15:02:28.226+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1905\",\"campaign_id\":\"312\",\"campaign_title\":\" MsccruisesCS \/ Spanish \/ BM \/ Porto  \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de atenci\u00f3n al cliente en espa\u00f1ol - Compa\u00f1\u00eda de cruceros\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de atenci&oacute;n al cliente en Oporto, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente. Asimismo, tendr&aacute;s un papel activo en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua del servicio ofrecido a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de atenci&oacute;n al cliente, vas a:<\/p>\\n<ul>\\n<li>Ofrecer un soporte excepcional al cliente durante todo el recorrido del cliente, desde la reserva hasta el seguimiento posterior al crucero<\/li>\\n<li>Asistir a clientes y agencias de viajes con reservas de cruceros, modificaciones, cancelaciones y solicitudes especiales<\/li>\\n<li>Proporcionar informaci&oacute;n detallada sobre destinos, itinerarios, barcos, servicios a bordo, excursiones y requisitos de viaje<\/li>\\n<li>Guiar a los clientes en cuanto a documentaci&oacute;n, visados, seguros y procedimientos de embarque<\/li>\\n<li>Gestionar consultas relacionadas con precios, promociones, upgrades y programas de fidelizaci&oacute;n<\/li>\\n<li>Resolver incidencias con un enfoque proactivo y orientado a soluciones, garantizando una experiencia de viaje fluida y satisfactoria<\/li>\\n<li>Mantener registros precisos de las interacciones y reservas en los sistemas internos<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Eres fluido en Espa&ntilde;ol (C1), tanto oral como escrito, y tienes un buen nivel de Ingl&eacute;s<\/li>\\n<li>Tienes experiencia previa en atenci&oacute;n al cliente, hosteler&iacute;a, viajes o turismo (experiencia en cruceros es un plus)<\/li>\\n<li>Te sientes c&oacute;modo(a) utilizando m&uacute;ltiples sistemas y tienes buenas competencias inform&aacute;ticas<\/li>\\n<li>Tienes gran atenci&oacute;n al detalle y una mentalidad orientada a la resoluci&oacute;n de problemas<\/li>\\n<li>Tienes excelentes habilidades de comunicaci&oacute;n y una actitud centrada en el cliente<\/li>\\n<li>Tienes capacidad para gestionar m&uacute;ltiples tareas y trabajar en entornos din&aacute;micos<\/li>\\n<li>Tienes flexibilidad horaria, incluyendo fines de semana o festivos si es necesario<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Oporto, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"398784854\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T00:59:02.580+01:00\",\"created_at\":\"2026-04-16T14:54:41.451+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1906\",\"campaign_id\":\"311\",\"campaign_title\":\" MsccruisesSales \/ Spanish \/ BM \/ Porto  \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de ventas en espa\u00f1ol - Compa\u00f1\u00eda de cruceros\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de ventas en Oporto, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente. Asimismo, tendr&aacute;s un papel activo en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua del servicio ofrecido a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de ventas, vas a:<\/p>\\n<ul>\\n<li>Impulsar las ventas promocionando paquetes de cruceros, itinerarios y experiencias a bordo para clientes nuevos y existentes<\/li>\\n<li>Identificar las necesidades del cliente y recomendar opciones personalizadas, upgrades y servicios adicionales (excursiones, paquetes de bebidas, cabinas, etc.)<\/li>\\n<li>Gestionar llamadas, emails y chats (inbound y outbound) para convertir consultas en reservas<\/li>\\n<li>Construir y mantener relaciones s&oacute;lidas con clientes y agencias de viajes para fomentar la fidelizaci&oacute;n<\/li>\\n<li>Presentar promociones, ofertas especiales y programas de fidelizaci&oacute;n para maximizar oportunidades de ingresos<\/li>\\n<li>Alcanzar y superar los objetivos de ventas individuales y de equipo (KPIs)<\/li>\\n<li>Mantenerse actualizado(a) sobre productos de cruceros, destinos y tendencias del sector<\/li>\\n<li>Gestionar de forma precisa las reservas y la informaci&oacute;n del cliente en los sistemas internos<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Eres fluido en Espa&ntilde;ol (C1), tanto oral como escrito, y tienes un buen nivel de Ingl&eacute;s<\/li>\\n<li>Tienes experiencia previa en ventas, preferiblemente en viajes, turismo o hosteler&iacute;a<\/li>\\n<li>Est&aacute;s orientado(a) a objetivos, eres proactivo(a) y te motiva alcanzar resultados e incentivos<\/li>\\n<li>Tienes excelentes habilidades de comunicaci&oacute;n, negociaci&oacute;n y persuasi&oacute;n<\/li>\\n<li>Te sientes c&oacute;modo(a) gestionando objeciones y cerrando ventas<\/li>\\n<li>Puedes gestionar m&uacute;ltiples tareas y rendir bien en entornos din&aacute;micos y orientados a resultados<\/li>\\n<li>Tienes una mentalidad centrada en el cliente y pasi&oacute;n por los viajes y las experiencias<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Oporto, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"2345133421\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-10T00:59:04.353+01:00\",\"created_at\":\"2026-04-16T14:52:31.058+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1907\",\"campaign_id\":\"310\",\"campaign_title\":\" MsccruisesCS \/ Spanish \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Spanish-speaking) - Cruise Line\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative in Porto, Portugal (On-Site), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer support throughout the entire guest journey, from booking to post-cruise follow-up<\/li>\\n<li>Assist customers and travel agents with cruise bookings, modifications, cancellations, and special requests<\/li>\\n<li>Offer detailed information about destinations, itineraries, ships, onboard services, excursions, and travel requirements<\/li>\\n<li>Guide customers on documentation, visa requirements, insurance, and embarkation procedures<\/li>\\n<li>Handle inquiries related to pricing, promotions, upgrades, and loyalty programs<\/li>\\n<li>Resolve customer concerns with a proactive, solution-oriented approach to ensure a smooth and enjoyable travel experience<\/li>\\n<li>Maintain accurate records of interactions and bookings in internal systems<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Spanish (C1), both spoken and written and have a good level of English<\/li>\\n<li>Have previous experience in customer service, hospitality, travel, or tourism (cruise experience is a plus)<\/li>\\n<li>Are comfortable using multiple systems and have strong computer skills<\/li>\\n<li>Demonstrate excellent attention to detail and a problem-solving mindset<\/li>\\n<li>Have strong communication skills and a customer-first attitude<\/li>\\n<li>Are able to multitask and work efficiently in a fast-paced environment<\/li>\\n<li>Show flexibility with schedules, including weekends or holidays if required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"4291227268\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T15:01:11.282+01:00\",\"created_at\":\"2026-04-16T14:42:08.443+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1908\",\"campaign_id\":\"309\",\"campaign_title\":\" MsccruisesCS \/ English \/ BM \/ Porto  \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (English-speaking) - Cruise Line\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative in Porto, Portugal (On-Site), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer support throughout the entire guest journey, from booking to post-cruise follow-up<\/li>\\n<li>Assist customers and travel agents with cruise bookings, modifications, cancellations, and special requests<\/li>\\n<li>Offer detailed information about destinations, itineraries, ships, onboard services, excursions, and travel requirements<\/li>\\n<li>Guide customers on documentation, visa requirements, insurance, and embarkation procedures<\/li>\\n<li>Handle inquiries related to pricing, promotions, upgrades, and loyalty programs<\/li>\\n<li>Resolve customer concerns with a proactive, solution-oriented approach to ensure a smooth and enjoyable travel experience<\/li>\\n<li>Maintain accurate records of interactions and bookings in internal systems<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in English (C1), both spoken and written<\/li>\\n<li>Have previous experience in customer service, hospitality, travel, or tourism (cruise experience is a plus)<\/li>\\n<li>Are comfortable using multiple systems and have strong computer skills<\/li>\\n<li>Demonstrate excellent attention to detail and a problem-solving mindset<\/li>\\n<li>Have strong communication skills and a customer-first attitude<\/li>\\n<li>Are able to multitask and work efficiently in a fast-paced environment<\/li>\\n<li>Show flexibility with schedules, including weekends or holidays if required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3640717858\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T14:19:29.989+01:00\",\"created_at\":\"2026-04-16T14:40:17.241+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1909\",\"campaign_id\":\"308\",\"campaign_title\":\" MsccruisesSales \/ Spanish \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative (Spanish-speaking) - Cruise Line \",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Sales Representative in Porto, Portugal (On-Site), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Sales Representative, you will:<\/p>\\n<ul>\\n<li>Drive sales by promoting cruise packages, itineraries, and onboard experiences to new and existing customers<\/li>\\n<li>Identify customer needs and recommend tailored cruise options, upgrades, and add-on services (excursions, drink packages, cabins, etc.)<\/li>\\n<li>Handle inbound and outbound sales calls, emails, and chats to convert inquiries into bookings<\/li>\\n<li>Build and maintain strong relationships with customers and travel agents to encourage repeat business<\/li>\\n<li>Present promotions, special offers, and loyalty programs to maximize revenue opportunities<\/li>\\n<li>Achieve and exceed individual and team sales targets and KPIs<\/li>\\n<li>Keep up to date with cruise products, destinations, and industry trends<\/li>\\n<li>Accurately manage bookings and customer information in internal systems<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Spanish (C1), both spoken and written and have a good level of English<\/li>\\n<li>Have previous experience in sales, preferably in travel, tourism, or hospitality<\/li>\\n<li>Are target-driven, proactive, and motivated by achieving results and earning incentives<\/li>\\n<li>Have excellent communication, negotiation, and persuasion skills<\/li>\\n<li>Are confident handling objections and closing sales<\/li>\\n<li>Can multitask and perform well in a fast-paced, performance-oriented environment<\/li>\\n<li>Have a customer-focused mindset with a passion for travel and delivering great experiences<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2869792565\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T00:59:04.754+01:00\",\"created_at\":\"2026-04-16T14:38:49.252+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1910\",\"campaign_id\":\"307\",\"campaign_title\":\" MsccruisesSales \/ English \/ BM \/ Porto  \",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative (English-speaking) - Cruise Line \",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Sales Representative in Porto, Portugal (On-Site), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Sales Representative, you will:<\/p>\\n<ul>\\n<li>Drive sales by promoting cruise packages, itineraries, and onboard experiences to new and existing customers<\/li>\\n<li>Identify customer needs and recommend tailored cruise options, upgrades, and add-on services (excursions, drink packages, cabins, etc.)<\/li>\\n<li>Handle inbound and outbound sales calls, emails, and chats to convert inquiries into bookings<\/li>\\n<li>Build and maintain strong relationships with customers and travel agents to encourage repeat business<\/li>\\n<li>Present promotions, special offers, and loyalty programs to maximize revenue opportunities<\/li>\\n<li>Achieve and exceed individual and team sales targets and KPIs<\/li>\\n<li>Keep up to date with cruise products, destinations, and industry trends<\/li>\\n<li>Accurately manage bookings and customer information in internal systems<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in English (C1), both spoken and written<\/li>\\n<li>Have previous experience in sales, preferably in travel, tourism, or hospitality<\/li>\\n<li>Are target-driven, proactive, and motivated by achieving results and earning incentives<\/li>\\n<li>Have excellent communication, negotiation, and persuasion skills<\/li>\\n<li>Are confident handling objections and closing sales<\/li>\\n<li>Can multitask and perform well in a fast-paced, performance-oriented environment<\/li>\\n<li>Have a customer-focused mindset with a passion for travel and delivering great experiences<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"951364059\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T14:19:29.577+01:00\",\"created_at\":\"2026-04-16T14:36:59.247+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1645\",\"campaign_id\":\"386\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1723160\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Norwegian-speaking) - On site - Electrical Automotive Industry - XM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona (On-site)\",\"long_description\":\"<h2><strong>Experience the power of a game-changing career\u202f<\/strong>\u202f&nbsp;<\/h2>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<h2>&nbsp;<\/h2>\\n<\/div>\\n<div>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Barcelona (On-site),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in electric cars.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a <strong>Customer Service Representative<\/strong> on our team, you will:\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Take incoming customer contacts (via telephone, email, chat &amp; other automated alerts) and solve users&rsquo; demands&nbsp;<br \/>- Log call details onto call management systems and provide response and resolution within SLA&nbsp;<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers&nbsp;<br \/>- Ensure contractual SLA is maintained&nbsp;<br \/>- Provide cover for other Agents in their absence, either within the same team or across teams&nbsp;<br \/>- Understand and comply with administrative duties including holiday, sickness and overtime&nbsp;<br \/>- Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Your qualifications\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is a great match if you:\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Are proficient or bilingual in Norwegian and are fluent in English&nbsp;<br \/>- Have 1 year working experience in Customer Service&nbsp;<br \/>- Posses working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration&nbsp;<br \/>- Have good disposition to work in a customer service environment&nbsp;<br \/>- Can take ownership and progress calls to resolution or to escalate call to resolution&nbsp;<br \/>- Experience in the automotive industry&nbsp;<br \/>- Have working experience with electric vehicles or possess your own&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s in it for you\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full-time 39 hours\/week permanent contract: Monday to Friday 08:00 to 18:00&nbsp;<br \/>- Salary 21 700 euros gross\/year + up to 2000 euros gross\/year in bonus&nbsp;<br \/>- Central location in Barcelona&nbsp;<br \/>- Bring-a-friend (referral) bonus opportunities&nbsp;<br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/>- Career development programs and specialized courses&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Experience the best version of you!\u202f<\/strong>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;\u202f\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>Concentrix is an equal opportunity employer\u202f<\/em>\u202f&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>\u202f&nbsp;<br \/>R1723160&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"R1723160\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1808.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-12T15:19:42.374+02:00\",\"created_at\":\"2026-04-16T14:09:17.697+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Norwegian\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"jeanpierre.cortas@concentrix.com\"},\"first_name\":\"Cortas, Jean-Pierre\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372024\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Norwegian-speaking----On-site---Electrical-Automotive-Industry---XM01_R1723160-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Norwegian-speaking----On-site---Electrical-Automotive-Industry---XM01_R1723160-1\/apply\",\"job_requisition_id\":\"R1723160\"}],\"organizations\":[{\"wid\":\"8b29d31fec2e100cd4122cfa73380000\",\"descriptor\":\"W0ZTO0 P_Xpeng Motor\",\"reference_id\":\"W0ZTO0\",\"custom_reference_id\":\"W0ZTO0\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"5e5c007a1fd5100cd3b95d2cc98c0000\",\"descriptor\":\"22269 - Xpeng Motor - WHSBTSPAIN367\",\"reference_id\":\"WHSBTSPAIN367\",\"custom_reference_id\":\"WHSBTSPAIN367\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"veli.bayramoglu@concentrix.com\"},\"first_name\":\"Veli Burak Bayramoglu (102539542)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1723160\",\"wid\":\"599d2d6aff681026198e52472aac0000\",\"descriptor\":\"Customer Service Representative (Norwegian-speaking) - On site - Electrical Automotive Industry - XM01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1911\",\"campaign_id\":\"305\",\"campaign_title\":\" Disney \/ Portuguese \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Portuguese-speaking) - Streaming Service Project\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer<\/p>\\n<p>journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist viewers through phone and\/or chat regarding&nbsp;their inquiries&nbsp;<\/li>\\n<li>Provide account and application support to viewers namely concerning software functionality<\/li>\\n<li>Provide technical support and troubleshooting&nbsp;of system configurations and network settings&nbsp;<\/li>\\n<li>Provide accurate and real-time&nbsp;answers to viewers&rsquo;&nbsp;inquiries&nbsp;Contribute to creating brand engagement for our Clients<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of European Portuguese and English (oral and written)<\/li>\\n<li>Are passionate about the entertainment and media&nbsp;industry<\/li>\\n<li>Demonstrate excellent communication skills coupled with empathy and&nbsp;team spirit<\/li>\\n<li>Are familiar with digital streaming services and devices&nbsp;<\/li>\\n<li>Have a positive and can-do attitude<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"766401299\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T00:59:04.740+01:00\",\"created_at\":\"2026-04-16T12:32:43.535+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1912\",\"campaign_id\":\"304\",\"campaign_title\":\" Disney \/ Spanish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Spanish-speaking) - Streaming Service Project\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer<\/p>\\n<p>journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist viewers through phone and\/or chat regarding&nbsp;their inquiries&nbsp;<\/li>\\n<li>Provide account and application support to viewers namely concerning software functionality<\/li>\\n<li>Provide technical support and troubleshooting&nbsp;of system configurations and network settings&nbsp;<\/li>\\n<li>Provide accurate and real-time&nbsp;answers to viewers&rsquo;&nbsp;inquiries&nbsp;Contribute to creating brand engagement for our Clients<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Spanish, Portuguese and English (oral and written)<\/li>\\n<li>Are passionate about the entertainment and media&nbsp;industry<\/li>\\n<li>Demonstrate excellent communication skills coupled with empathy and&nbsp;team spirit<\/li>\\n<li>Are familiar with digital streaming services and devices&nbsp;<\/li>\\n<li>Have a positive and can-do attitude<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1504661754\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T11:01:58.042+01:00\",\"created_at\":\"2026-04-16T12:31:37.291+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"184\",\"campaign_id\":\"739\",\"campaign_title\":\"Caterpillar\/ Spanish\/ Part-time \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"E-commerce Consultant - Construction Equipment with Spanish and English Part-time\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Our new client is the largest construction equipment manufacturer in the world. Over the last century they have helped to improve the lives of people all over the world with their products. Their new digital solution products and services are created to support the next generation of customers and business and to provide an innovative solution approach to complex issues. We are looking for motivated and technical oriented <strong>E-commerce Consultant -<\/strong> <strong>Construction Equipment<\/strong> to join our new team and help us deliver exceptional customer experience and provide effective problem-solving solutions to our clients.<br \/>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>The position is on-site from our office in Sofia. Hybrid after 6 months.<\/strong><\/p>\\n<p><strong>So, what&rsquo;s the role all about?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Act as a first point of contact for customer product-related inquiries via phone, email, chat and other communication channels<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide prompt and accurate responses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnose and troubleshoot equipment issues by gathering information from customers and utilizing available resources such as manuals and databases<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Follow company policy and guidelines for handling customer interactions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide great customer experience by demonstrating active listening, empathy and positive attitude towards customers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document and track all cases and customer information<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You are the one we&rsquo;re looking for if you have:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in both <strong>Spanish<\/strong> and <strong>English<\/strong> - written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum 1 year of experience in e-commerce and\/or customer support role is required<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Patience, empathy, and a customer-centric approach to handling customer inquiries<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills, both written and verbal, with great active listening skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Great analytical and problem-solving skills to identify root causes and provide adequate solutions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer skills, ticketing systems and other customer support tools<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with great attitude with the ability to work independently<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexibility to work in shifts Monday to Friday and bank holidays which will be compensated according to the country&rsquo;s policy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good knowledge of heavy machinery and construction equipment<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part-time role with working hours Monday &ndash; Friday, from 13:00 to 22:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts,&nbsp;Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2304352682\",\"location\":\"Sofia, Sofia\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-28T02:59:04.013+03:00\",\"created_at\":\"2026-04-16T12:21:39.350+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mzk?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1913\",\"campaign_id\":\"303\",\"campaign_title\":\"Disney \/ Spanish \/ BM \/ Lisbon  \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Atenci\u00f3n al Cliente en Espa\u00f1ol - Servicio de Streaming\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente en Lisboa, Portugal (On-Site)<\/strong>ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Proporcionar asistencia a los usuarios a trav&eacute;s de tel&eacute;fono y\/o chat, respondiendo a sus consultas<\/li>\\n<li>Ofrecer soporte a nivel de cuentas y aplicaciones, especialmente sobre funcionalidades de software<\/li>\\n<li>Brindar soporte t&eacute;cnico y troubleshooting relacionado con configuraciones de sistema y ajustes de red<\/li>\\n<li>Garantizar respuestas claras, precisas y en tiempo real a las consultas de los usuarios<\/li>\\n<li>Contribuir a generar engagement con la marca de nuestros clientes<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un excelente nivel de Espa&ntilde;ol e Ingl&eacute;s (oral y escrito)<\/li>\\n<li>Te interesa el sector de entretenimiento y medios<\/li>\\n<li>Tienes excelentes habilidades de comunicaci&oacute;n, junto con empat&iacute;a y esp&iacute;ritu de equipo<\/li>\\n<li>Est&aacute;s familiarizado(a) con servicios y dispositivos de streaming digital<\/li>\\n<li>Tienes una actitud positiva y proactiva<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>&iexcl;Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"3470353700\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T16:44:06.188+01:00\",\"created_at\":\"2026-04-16T12:07:43.990+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1914\",\"campaign_id\":\"302\",\"campaign_title\":\"Disney \/ Portuguese \/ BM \/ Lisbon  \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistente de Apoio ao Cliente em Portugu\u00eas - Projeto de Servi\u00e7o de Streaming\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Assistente de Apoio ao Cliente <\/strong><strong>em Lisboa, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Assistente de Apoio ao Cliente, vais:<\/p>\\n<ul>\\n<li>Prestar apoio aos utilizadores atrav&eacute;s de telefone e\/ou chat, respondendo &agrave;s suas quest&otilde;es<\/li>\\n<li>Fornecer suporte ao n&iacute;vel de conta e aplica&ccedil;&otilde;es, nomeadamente sobre funcionalidades de software<\/li>\\n<li>Prestar apoio t&eacute;cnico e troubleshooting relacionado com configura&ccedil;&otilde;es de sistema e defini&ccedil;&otilde;es de rede<\/li>\\n<li>Garantir respostas claras, precisas e em tempo real &agrave;s quest&otilde;es dos utilizadores<\/li>\\n<li>Contribuir para o engagement com a marca dos nossos clientes<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um excelente n&iacute;vel de Portugu&ecirc;s e Ingl&ecirc;s (oral e escrito)<\/li>\\n<li>Tens interesse pela &aacute;rea de entretenimento e media<\/li>\\n<li>Tens excelentes capacidades de comunica&ccedil;&atilde;o, aliadas &agrave; empatia e esp&iacute;rito de equipa<\/li>\\n<li>Tens familiaridade com servi&ccedil;os e dispositivos de streaming digital<\/li>\\n<li>Tens uma atitude positiva e proativa<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Contrato a tempo inteiro e por tempo indeterminado (negoci&aacute;vel consoante a tua experi&ecirc;ncia e as necessidades do cliente)<\/li>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de desempenho<\/li>\\n<li>Localiza&ccedil;&atilde;o central em Lisboa, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\",\"ats_external_id\":\"3134746317\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T00:59:02.365+01:00\",\"created_at\":\"2026-04-16T12:02:46.928+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1915\",\"campaign_id\":\"300\",\"campaign_title\":\" Vueling \/ Spanish \/ BM \/ Lisbon  \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atenci\u00f3n al Cliente en Espa\u00f1ol \u2013 Compa\u00f1\u00eda A\u00e9rea\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Agente de Atenci&oacute;n al Cliente en Lisboa, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Agente de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Gestionar reservas (modificaciones, cancelaciones o creaci&oacute;n de nuevas reservas)<\/li>\\n<li>Atender a clientes a trav&eacute;s de <strong>llamadas entrantes\/salientes y correo electr&oacute;nico<\/strong><\/li>\\n<li>Asistir a los clientes con dudas sobre servicios como Flight Club, servicio VIP o PRM (personas con movilidad reducida)<\/li>\\n<li><strong>Gestionar reclamaciones (huelgas, retrasos, cancelaciones, etc.) <\/strong><\/li>\\n<li>Proporcionar informaci&oacute;n precisa y en tiempo real para ayudar al cliente a tomar decisiones<\/li>\\n<li><strong>Superar las expectativas del cliente, ofreciendo una experiencia memorable <\/strong><\/li>\\n<li>Escuchar activamente la situaci&oacute;n del cliente y comprender sus necesidades<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li><strong>Tienes un nivel alto de Espa&ntilde;ol (C1) e Ingl&eacute;s (B2), tanto oral como escrito <\/strong><\/li>\\n<li><strong>Tienes capacidad para gestionar situaciones complejas manteniendo la calma y garantizando una soluci&oacute;n al cliente <\/strong><\/li>\\n<li><strong>Tienes capacidad para trabajar en entornos din&aacute;micos y gestionar m&uacute;ltiples tareas <\/strong><\/li>\\n<li>Tienes experiencia con herramientas GDS como Amadeus, Galileo o Sabre (valorable)<\/li>\\n<li>Tienes al menos 6 meses de experiencia en atenci&oacute;n al cliente como asesor o en el sector turismo\/viajes<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Salario competitivo (fijo y bonificaciones adicionales)<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"1390049567\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-04T12:56:02.835+01:00\",\"created_at\":\"2026-04-16T11:58:23.041+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1916\",\"campaign_id\":\"299\",\"campaign_title\":\" Vueling \/ Spanish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Agent (Spanish-speaking) \u2013 Airline Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Agent in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Agent, you will:<\/p>\\n<ul>\\n<li>Be in charge of booking management (altering, cancelling, or creating new reservations)<\/li>\\n<li>Assist clients via <strong>inbound\/outbound calls and email<\/strong><\/li>\\n<li>Help the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility)<\/li>\\n<li><strong>Deal with claims (strikes, lateness, Cancelation etc.)<\/strong><\/li>\\n<li>Give real-time, accurate information that empowers the customer to make decisions.<\/li>\\n<li><strong>Go beyond the customer's service expectations so they will remember and share their great experience.<\/strong><\/li>\\n<li>Listen to the customer's unique situation and acknowledge their needs.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Have a high level of Spanish (C1) and English (B2) - written and oral <\/strong><\/li>\\n<li><strong>Have the ability to deal with complex situations keeping calm and assuring the costumer will proving a solution is mandatory<\/strong><\/li>\\n<li><strong>Have the capacity of managing tasks in a fast-paced environment <\/strong><\/li>\\n<li>Have previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential)<\/li>\\n<li>Have at least 6 months of experience in Customer Service as a Costumer Advisor or as a tourism\/travel representative<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)&nbsp;<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1293167442\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-07T10:42:12.592+01:00\",\"created_at\":\"2026-04-16T11:55:55.603+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1917\",\"campaign_id\":\"298\",\"campaign_title\":\" GoogleDSCC \/ Spanish \/ BM \/ Lisbon  \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Atenci\u00f3n al Cliente en Espa\u00f1ol - Motor de b\u00fasqueda\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente en Lisboa, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Responder a solicitudes de clientes (inbound), documentando la informaci&oacute;n relevante de cada caso<\/li>\\n<li>Garantizar una excelente satisfacci&oacute;n del cliente, proporcionando asistencia en preventa, consultas generales y soporte t&eacute;cnico a trav&eacute;s de m&uacute;ltiples canales<\/li>\\n<li>Responder de forma adecuada o escalar los casos a niveles superiores de soporte seg&uacute;n los procedimientos establecidos<\/li>\\n<li>Colaborar con otros t&eacute;cnicos para resolver o cerrar correctamente los tickets de soporte<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de Espa&ntilde;ol (oral y escrito) y eres fluido en Ingl&eacute;s (B2)<\/li>\\n<li>Tienes excelentes habilidades de comunicaci&oacute;n escrita y verbal, con capacidad para simplificar lenguaje t&eacute;cnico para usuarios no t&eacute;cnicos<\/li>\\n<li>Demuestras paciencia al comunicarte y resolver incidencias<\/li>\\n<li>Te mantienes actualizado(a) con las &uacute;ltimas tendencias en IT y tecnolog&iacute;a<\/li>\\n<li>Eres proactivo(a), aut&oacute;nomo(a) y un gran jugador de equipo<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"1058625093\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T16:58:31.338+01:00\",\"created_at\":\"2026-04-16T11:49:44.230+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1918\",\"campaign_id\":\"297\",\"campaign_title\":\" GoogleDSCC \/ Portuguese \/ BM \/ Lisbon  \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistente de Apoio ao Cliente em Portugu\u00eas Europeu \u2013 Motor de Busca\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Assistente de Apoio ao Cliente em Lisboa, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Assistente de Apoio ao Cliente, vais:<\/p>\\n<ul>\\n<li>Responder a pedidos de clientes (inbound), registando toda a informa&ccedil;&atilde;o relevante dos casos<\/li>\\n<li>Garantir elevados n&iacute;veis de satisfa&ccedil;&atilde;o do cliente, prestando apoio em pr&eacute;-venda, esclarecimento de quest&otilde;es gerais e suporte t&eacute;cnico atrav&eacute;s de m&uacute;ltiplos canais<\/li>\\n<li>Responder de forma adequada ou encaminhar os clientes para n&iacute;veis superiores de suporte, conforme definido<\/li>\\n<li>Colaborar com outras equipas t&eacute;cnicas para resolver ou encerrar corretamente os pedidos (tickets)<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um excelente n&iacute;vel de Portugu&ecirc;s (oral e escrito) e bom n&iacute;vel de Ingl&ecirc;s (B2)<\/li>\\n<li>Tens excelentes compet&ecirc;ncias de comunica&ccedil;&atilde;o, com capacidade de simplificar linguagem t&eacute;cnica para utilizadores n&atilde;o t&eacute;cnicos<\/li>\\n<li>Demonstras paci&ecirc;ncia e empatia na resolu&ccedil;&atilde;o de problemas<\/li>\\n<li>Tens interesse e acompanhas as tend&ecirc;ncias mais recentes na &aacute;rea de IT e tecnologia<\/li>\\n<li>&Eacute;s proativo(a), aut&oacute;nomo(a) e um(a) bom(boa) team player<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Contrato a tempo inteiro e por tempo indeterminado (negoci&aacute;vel consoante a tua experi&ecirc;ncia e as necessidades do cliente)<\/li>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de desempenho<\/li>\\n<li>Localiza&ccedil;&atilde;o central em Lisboa, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\",\"ats_external_id\":\"2896195755\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T00:59:04.725+01:00\",\"created_at\":\"2026-04-16T11:48:21.631+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1919\",\"campaign_id\":\"296\",\"campaign_title\":\" GoogleDSCC \/ Spanish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Spanish-speaking) - Search Engine\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to inbound customer requests, documenting relevant case information<\/li>\\n<li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li>\\n<li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Spanish (written and oral) and fluent in English (B2)<\/li>\\n<li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"632921688\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T11:35:13.500+01:00\",\"created_at\":\"2026-04-16T11:34:08.430+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1920\",\"campaign_id\":\"295\",\"campaign_title\":\" GoogleDSCC \/ Portuguese \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (European Portuguese-speaking) - Search Engine\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to inbound customer requests, documenting relevant case information<\/li>\\n<li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li>\\n<li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of European Portuguese (written and oral) and fluent in English (B2)<\/li>\\n<li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3116008035\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T13:47:58.299+01:00\",\"created_at\":\"2026-04-16T11:32:34.731+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1921\",\"campaign_id\":\"294\",\"campaign_title\":\" Entain \/ Portuguese \/ BM \/ Lisbon  \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistente de Apoio ao Cliente em Portugu\u00eas \u2013 Aplica\u00e7\u00e3o de Apostas Desportivas\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Assistente de Apoio ao Cliente em Lisboa, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Assistente de Apoio ao Cliente, vais:<\/p>\\n<ul>\\n<li>Atuar como consultor(a) de confian&ccedil;a para clientes no setor do desporto<\/li>\\n<li>Responder de forma r&aacute;pida e eficiente a quest&otilde;es, pedidos, reclama&ccedil;&otilde;es e coment&aacute;rios atrav&eacute;s de m&uacute;ltiplos canais<\/li>\\n<li>Construir rela&ccedil;&otilde;es s&oacute;lidas e de confian&ccedil;a com os clientes atrav&eacute;s de uma comunica&ccedil;&atilde;o aberta e pr&oacute;xima<\/li>\\n<li>Garantir um servi&ccedil;o de excel&ecirc;ncia, assegurando a satisfa&ccedil;&atilde;o do cliente e o cumprimento das pol&iacute;ticas e procedimentos da empresa<\/li>\\n<li>Contribuir com feedback e recomenda&ccedil;&otilde;es para otimizar processos internos<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um n&iacute;vel elevado de Portugu&ecirc;s Europeu e &eacute;s fluente em Ingl&ecirc;s (B2), tanto oral como escrito<\/li>\\n<li>Tens interesse pelo setor do desporto e gostas de trabalhar em equipa, com uma atitude positiva<\/li>\\n<li>Tens boas compet&ecirc;ncias inform&aacute;ticas e de escrita (MS Office)<\/li>\\n<li>Est&aacute;s &agrave; vontade com tecnologia e tens facilidade em aprender novas ferramentas<\/li>\\n<li>Consegues explicar conceitos de forma clara e objetiva<\/li>\\n<li>Experi&ecirc;ncia anterior em atendimento ao cliente &eacute; valorizada, mas n&atilde;o obrigat&oacute;ria<\/li>\\n<li>Tens disponibilidade para trabalhar em hor&aacute;rios rotativos<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de desempenho<\/li>\\n<li>Localiza&ccedil;&atilde;o central em Lisboa, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\",\"ats_external_id\":\"3451619722\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-10T00:59:04.255+01:00\",\"created_at\":\"2026-04-16T11:24:31.701+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1922\",\"campaign_id\":\"293\",\"campaign_title\":\"Entain \/ Portuguese \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Advisor (European Portuguese-speaking) \u2013 Mobile Betting App\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Care Advisor in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Care Advisor, you will:<\/p>\\n<ul>\\n<li>Serve as a knowledgeable consultant for customers in the sports industry.<\/li>\\n<li>Respond quickly and efficiently to customer issues, inquiries, complaints, and comments via multiple channels.<\/li>\\n<li>Build sustainable relationships and trust with customers through open and interactive communication.<\/li>\\n<li>Provide exceptional service, ensuring customers are satisfied with the solutions provided while adhering to company policies and procedures.<\/li>\\n<li>Offer feedback and recommendations to optimize internal processes.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of European Portuguese and fluent in English (B2) - Both languages written and oral<\/li>\\n<li>Have an interest in sports and you are a team player with a positive attitude<\/li>\\n<li>Have good typing and computer skills (MS Office applications)<\/li>\\n<li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li>\\n<li>Have the ability to explain complex concepts clearly and concisely<\/li>\\n<li>Previous experience in a customer service center is an advantage, but not required<\/li>\\n<li>Availability to work on rotational shifts<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1523432532\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-10T00:59:04.236+01:00\",\"created_at\":\"2026-04-16T11:21:09.973+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1923\",\"campaign_id\":\"292\",\"campaign_title\":\"EasyJet Legal \/ English \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Legal Back-Office Advisor (English-speaking) - Airline Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Legal Back-Office Advisor in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Legal Back-Office Advisor, you will:<\/p>\\n<ul>\\n<li>Verify if transport operators are treating all passengers by their rights.<\/li>\\n<li>Understand the customer's unique situation and proceed with treatment and follow-up of their legal claims.<\/li>\\n<li>Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer&rsquo;s claiming foundations.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of&nbsp;English (B2)<\/li>\\n<li>Have excellent communication skills&nbsp;<\/li>\\n<li>Have previous experience in Customer Service or as a tourism\/travel representative is a plus<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and or client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"785168317\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T15:43:19.034+01:00\",\"created_at\":\"2026-04-16T11:15:10.831+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1924\",\"campaign_id\":\"290\",\"campaign_title\":\"Chubb \/ Spanish \/ BM \/ Lisbon  \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Atenci\u00f3n al Cliente en Espa\u00f1ol - Compa\u00f1\u00eda de seguros\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente en Lisboa, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Atender llamadas telef&oacute;nicas o chats de clientes que desean obtener informaci&oacute;n sobre sus p&oacute;lizas de seguro<\/li>\\n<li>Procesar solicitudes a trav&eacute;s del sistema de gesti&oacute;n de p&oacute;lizas del cliente y\/o redactar y enviar respuestas por carta o correo electr&oacute;nico (informaci&oacute;n, documentos contractuales, etc.)<\/li>\\n<li>Realizar la indexaci&oacute;n y el archivo electr&oacute;nico en herramientas de gesti&oacute;n documental<\/li>\\n<li>Gestionar solicitudes de modificaci&oacute;n de p&oacute;lizas, incluyendo la actualizaci&oacute;n de datos de pago<\/li>\\n<li>Tramitar siniestros y solicitudes de cancelaci&oacute;n<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de Espa&ntilde;ol (C2) y eres fluido en Ingl&eacute;s (B2)<\/li>\\n<li>Tienes experiencia previa en atenci&oacute;n al cliente (valorado)<\/li>\\n<li>Tienes excelentes habilidades de comunicaci&oacute;n oral y escrita, con un enfoque formal y diplom&aacute;tico<\/li>\\n<li>Eres proactivo(a), aut&oacute;nomo(a) y un gran jugador de equipo<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"3335430255\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:52:26.092+01:00\",\"created_at\":\"2026-04-16T11:10:25.751+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1925\",\"campaign_id\":\"289\",\"campaign_title\":\" Chubb \/ English \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (English-speaking) - Insurance Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li>\\n<li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li>\\n<li>Do indexation &amp; electronic archiving in our document management tool.<\/li>\\n<li>Manage policy change requests, updating payment details<\/li>\\n<li>Make claims and cancel requests<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of English (C2)&nbsp;<\/li>\\n<li>Have previous customer experience is a plus<\/li>\\n<li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"3758669001\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-06T00:59:06.057+01:00\",\"created_at\":\"2026-04-16T11:07:28.072+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1926\",\"campaign_id\":\"288\",\"campaign_title\":\" Chubb \/ Spanish \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Spanish-speaking) - Insurance Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li>\\n<li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li>\\n<li>Do indexation &amp; electronic archiving in our document management tool.<\/li>\\n<li>Manage policy change requests, updating payment details<\/li>\\n<li>Make claims and cancel requests<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Spanish (C2) and fluent in English (B2)<\/li>\\n<li>Have previous customer experience is a plus<\/li>\\n<li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2449850846\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T00:59:05.699+01:00\",\"created_at\":\"2026-04-16T11:06:32.014+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1927\",\"campaign_id\":\"286\",\"campaign_title\":\"ByteDance GEC - RCS \/ Spanish \/ BM \/ Lisbon  \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Atenci\u00f3n al Cliente en Espa\u00f1ol \u2013 E-Commerce Global\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente en Lisboa, Portugal (On-Site)<\/strong>, pondr&aacute;s en pr&aacute;ctica tus habilidades apoyando diferentes &aacute;reas de redes sociales de nuestro cliente. Adem&aacute;s, ser&aacute;s una parte activa en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua de los servicios ofrecidos a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Investigar y resolver incidencias reportadas por compradores, vendedores, clientes o creadores (por ejemplo, estado de pedidos y log&iacute;stica)<\/li>\\n<li>Revisar incidencias dentro de los plazos acordados y con altos est&aacute;ndares de calidad<\/li>\\n<li>Escalar incidencias al cliente de acuerdo con el MSA y las directrices de la base de conocimiento<\/li>\\n<li>Impulsar los niveles de satisfacci&oacute;n del cliente, asegurando la calidad del servicio a lo largo del ciclo de gesti&oacute;n de casos y proporcionando actualizaciones peri&oacute;dicas en los distintos puntos de contacto<\/li>\\n<li>Garantizar el cumplimiento de los niveles de servicio en todos los canales, alcanzando altos niveles de productividad y optimizando los tiempos de resoluci&oacute;n para el cliente final<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel fluido de Espa&ntilde;ol (C1), tanto oral como escrito<\/li>\\n<li>Tienes un buen nivel de Ingl&eacute;s (B2), tanto oral como escrito<\/li>\\n<li>Cuentas con estudios m&iacute;nimos de grado universitario o equivalente<\/li>\\n<li>Tienes un buen conocimiento del sector e-commerce<\/li>\\n<li>Tienes experiencia en call center (voz y no voz) y en el sector de servicios<\/li>\\n<li>Tienes disponibilidad para trabajar en turnos rotativos 24\/7<\/li>\\n<li>Tienes capacidad para trabajar en equipo, as&iacute; como de forma aut&oacute;noma<\/li>\\n<li>Est&aacute;s familiarizado(a) con el uso de redes sociales y tienes conocimientos b&aacute;sicos de publicidad digital<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Salario competitivo (fijo y bonificaciones adicionales)<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"2292517315\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T09:24:26.990+01:00\",\"created_at\":\"2026-04-16T10:44:59.923+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1928\",\"campaign_id\":\"285\",\"campaign_title\":\"ByteDance GEC - RCS \/ Spanish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Spanish (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with call center (voice and non-voice) and service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"346428920\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T00:59:05.673+01:00\",\"created_at\":\"2026-04-16T10:40:10.667+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1929\",\"campaign_id\":\"284\",\"campaign_title\":\"ByteDance GEC - MOD \/ Spanish \/ BM \/ Lisbon \/  ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Moderador de Contenidos en Espa\u00f1ol \u2013 E-Commerce global\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Moderador de Contenidos <\/strong><strong>en Lisboa, Portugal (On-Site)<\/strong>, pondr&aacute;s en pr&aacute;ctica tus habilidades, apoyando diferentes &aacute;reas de redes sociales de nuestro cliente. Adem&aacute;s, ser&aacute;s una parte activa en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua de los servicios ofrecidos a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Moderador de Contenidos, vas a:<\/p>\\n<ul>\\n<li>Revisar contenidos de acuerdo con los niveles de servicio (SLAs) y est&aacute;ndares de calidad establecidos<\/li>\\n<li>Analizar incidencias reportadas dentro de los plazos acordados y con altos est&aacute;ndares de calidad<\/li>\\n<li>Escalar incidencias al cliente de acuerdo con el MSA y las directrices definidas en la base de conocimiento<\/li>\\n<li>Monitorizar el comportamiento de los usuarios y garantizar el cumplimiento de las pol&iacute;ticas de la plataforma<\/li>\\n<li>Aplicar las guidelines de forma consistente en distintos escenarios de contenido<\/li>\\n<li>Gestionar contenidos sensibles de forma aut&oacute;noma, manteniendo los est&aacute;ndares de la plataforma<\/li>\\n<li>Mantener la confidencialidad y el profesionalismo en todas las interacciones<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel fluido de Espa&ntilde;ol (C1), tanto oral como escrito<\/li>\\n<li>Tienes un buen nivel de Ingl&eacute;s (B2), tanto oral como escrito<\/li>\\n<li>Cuentas con estudios m&iacute;nimos de grado universitario o equivalente<\/li>\\n<li>Tienes un buen conocimiento del sector e-commerce<\/li>\\n<li>Tienes experiencia en la industria de moderaci&oacute;n de contenidos<\/li>\\n<li>Tienes disponibilidad para trabajar en turnos rotativos 24\/7<\/li>\\n<li>Tienes habilidades s&oacute;lidas de moderaci&oacute;n y toma de decisiones, con conocimiento del mercado local<\/li>\\n<li>Est&aacute;s familiarizado(a) con el uso de redes sociales y tienes conocimientos b&aacute;sicos de publicidad digital<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Salario competitivo (fijo y bonificaciones adicionales)<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonificaci&oacute;n con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"1621564945\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T00:59:05.640+01:00\",\"created_at\":\"2026-04-16T10:35:15.826+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1930\",\"campaign_id\":\"283\",\"campaign_title\":\" ByteDance GEC - MOD \/ Portuguese \/ BM \/ Lisbon \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Moderador de Conte\u00fado em Portugu\u00eas Europeu -  E-Commerce Global\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Moderador de Conte&uacute;do em Lisboa, Portugal (On-Site)<\/strong>, vais aplicar as tuas compet&ecirc;ncias, apoiando diferentes &aacute;reas de redes sociais do nosso cliente. Ter&aacute;s tamb&eacute;m um papel ativo na garantia do cumprimento das diretrizes do cliente, promovendo e participando ativamente na melhoria cont&iacute;nua dos servi&ccedil;os prestados a todos os utilizadores.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Moderador de Conte&uacute;do, vais:<\/p>\\n<ul>\\n<li>Rever conte&uacute;dos de acordo com os n&iacute;veis de servi&ccedil;o (SLAs) e padr&otilde;es de qualidade definidos<\/li>\\n<li>Analisar conte&uacute;dos sinalizados dentro dos prazos acordados e com elevados padr&otilde;es de qualidade<\/li>\\n<li>Escalar situa&ccedil;&otilde;es para o cliente de acordo com o MSA e as diretrizes definidas na base de conhecimento<\/li>\\n<li>Monitorizar o comportamento dos utilizadores e garantir o cumprimento das pol&iacute;ticas da plataforma<\/li>\\n<li>Aplicar as guidelines de forma consistente em diferentes cen&aacute;rios de conte&uacute;do<\/li>\\n<li>Lidar com conte&uacute;dos sens&iacute;veis de forma aut&oacute;noma, assegurando os padr&otilde;es da plataforma<\/li>\\n<li>Manter confidencialidade e profissionalismo em todas as intera&ccedil;&otilde;es<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um n&iacute;vel fluente de Portugu&ecirc;s Europeu (C1), oral e escrito<\/li>\\n<li>Tens um bom n&iacute;vel de Ingl&ecirc;s (B2), oral e escrito<\/li>\\n<li>Tens forma&ccedil;&atilde;o m&iacute;nima ao n&iacute;vel de licenciatura ou equivalente<\/li>\\n<li>Tens uma boa compreens&atilde;o do setor de e-commerce<\/li>\\n<li>Tens experi&ecirc;ncia na &aacute;rea de modera&ccedil;&atilde;o de conte&uacute;dos<\/li>\\n<li>Tens disponibilidade para hor&aacute;rios rotativos 24\/7<\/li>\\n<li>Tens forte capacidade de an&aacute;lise e tomada de decis&atilde;o, com conhecimento do mercado local<\/li>\\n<li>Tens familiaridade com plataformas de redes sociais e conhecimentos b&aacute;sicos de publicidade digital<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo (fixo e b&oacute;nus adicionais)<\/li>\\n<li>Localiza&ccedil;&atilde;o central em Lisboa, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\",\"ats_external_id\":\"4157680591\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-06T00:59:06.018+01:00\",\"created_at\":\"2026-04-16T10:33:00.890+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1931\",\"campaign_id\":\"282\",\"campaign_title\":\"ByteDance GEC - MOD \/ Portuguese \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (European Portuguese-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review contents within agreed latency Service Levels and standards of quality<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Monitor user behaviour and enforce policies effectively<\/li>\\n<li>Apply guidelines consistently to diverse content scenarios<\/li>\\n<li>Handle sensitive issues independently while upholding platform standards<\/li>\\n<li>Maintain confidentiality and professionalism in all interactions<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in European Portuguese (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with moderation service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have strong moderation skills and rational decision making with local market expertise<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"2211455014\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:35:26.447+01:00\",\"created_at\":\"2026-04-16T10:29:28.633+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1932\",\"campaign_id\":\"280\",\"campaign_title\":\" Block \/ English \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (English-speaking) - Cash App Services\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of finance. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Provide assistance through phone, email, chat, or social media platforms.<\/li>\\n<li>Answer questions about features, functionality, and account setup.<\/li>\\n<li>Help customers resolve app-related technical issues, such as login errors or payment delays.<\/li>\\n<li>Guide users through the account creation or identity verification process.<\/li>\\n<li>Build and maintain a positive customer experience by being empathetic and professional.<\/li>\\n<li>Escalate unresolved or complex issues to higher-level support or technical teams.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a High level of English (Oral and written)&nbsp;<\/li>\\n<li>Have strong analytical and troubleshooting skills to resolve customer queries effectively.<\/li>\\n<li>Are Familiar with mobile apps, digital payments, and online platforms.<\/li>\\n<li>Have the ability to understand customer concerns fully and provide appropriate solutions.<\/li>\\n<li>Previous experience in customer service, support roles, or call centers is often preferred.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"1808938996\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T14:19:28.643+01:00\",\"created_at\":\"2026-04-16T10:21:22.604+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1933\",\"campaign_id\":\"279\",\"campaign_title\":\"Block \/ Spanish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Spanish-speaking) - Cash App Services\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of finance. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Provide assistance through phone, email, chat, or social media platforms.<\/li>\\n<li>Answer questions about features, functionality, and account setup.<\/li>\\n<li>Help customers resolve app-related technical issues, such as login errors or payment delays.<\/li>\\n<li>Guide users through the account creation or identity verification process.<\/li>\\n<li>Build and maintain a positive customer experience by being empathetic and professional.<\/li>\\n<li>Escalate unresolved or complex issues to higher-level support or technical teams.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a High level of Spanish (Oral and written) and are fluent in English (C1)<\/li>\\n<li>Have strong analytical and troubleshooting skills to resolve customer queries effectively.<\/li>\\n<li>Are Familiar with mobile apps, digital payments, and online platforms.<\/li>\\n<li>Have the ability to understand customer concerns fully and provide appropriate solutions.<\/li>\\n<li>Previous experience in customer service, support roles, or call centers is often preferred.<\/li>\\n<li>Are available for rotating shifts, 24\/7<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"117481711\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T17:01:34.105+01:00\",\"created_at\":\"2026-04-16T10:17:28.876+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1067\",\"campaign_id\":\"17294\",\"campaign_title\":\"Specialist, Customer Acquisition R1723095\",\"campaign_type\":\"job_application\",\"job_title\":\"Alex, Egypt - B2B Sales Specialist - Mandarin Speaker\",\"street\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"address\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"city\":null,\"state\":\"Alexandria\",\"postal_code\":\"21648\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1723095\",\"location\":\"Alexandria\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:22.953+08:00\",\"created_at\":\"2026-04-16T08:06:56.034+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzI5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/B2B-Sales-Specialist---Mandarin-Speaker_R1723095\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Alexandria\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"21648\",\"primary_location\":{\"id\":\"EG-ALE-MATAJ-01\",\"wid\":\"9475b728adf4010baa2527ca7a3c0000\",\"descriptor\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\"}},\"languages\":[\"Mandarin\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368965\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/B2B-Sales-Specialist---Mandarin-Speaker_R1723095\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/B2B-Sales-Specialist---Mandarin-Speaker_R1723095\/apply\",\"job_requisition_id\":\"R1723095\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ahmed.saeed08@concentrix.com\"},\"first_name\":\"Ahmed Saeed Helal (101213659)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1723095\",\"wid\":\"0c15272f2a05100ec113da4195bd0000\",\"descriptor\":\"Alex, Egypt - B2B Sales Specialist - Mandarin Speaker\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1068\",\"campaign_id\":\"17290\",\"campaign_title\":\"Specialist, Customer Acquisition R1721774\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p><b>You Will:<\/b><\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul><p><\/p><p><b>You Have:<\/b><\/p><ul><li><b>6&#43; Months of experience working in B2B Sales (Business to Business) or 1&#43; Years in sales B2C (Business to Customer)<\/b><\/li><li><b>English Level B2 minimum<\/b><\/li><li><b>Experience with Cold Calling<\/b><\/li><li><b>Experience working with Salesforce.com or similar CRM<\/b><\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience or willingness to work from home<\/li><\/ul>\",\"ats_external_id\":\"R1721774\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"3744800\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-04-16T06:08:52.866+08:00\",\"created_at\":\"2026-04-16T06:07:49.162+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzI5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1721774\/apply\",\"head_count\":\"16\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"103030738\",\"wid\":\"81e2248b9e64102a1f40902f7b130000\",\"descriptor\":\"Tatiana Castrillon Laverde (103030738)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368847\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1721774\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1721774\/apply\",\"job_requisition_id\":\"R1721774\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"3e42b94f382f101ef15daf1e11c70000\",\"descriptor\":\"19182 - Microsoft - WHONELINK273\",\"reference_id\":\"WHONELINK273\",\"custom_reference_id\":\"WHONELINK273\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"099861be4a6e1039a7cd1ce24b370000\",\"descriptor\":\"W0ZNQS P_Microsoft Vendor Tele Co\",\"reference_id\":\"W0ZNQS\",\"custom_reference_id\":\"W0ZNQS\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"laura.gallego3@concentrix.com\"},\"first_name\":\"Laura Gallego Diaz (102583212)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721774\",\"wid\":\"80f51948fa1b1025ed12f1e5e06e0000\",\"descriptor\":\"Specialist, Customer Acquisition - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1069\",\"campaign_id\":\"17279\",\"campaign_title\":\"Associate, Customer Acquisition R1718777\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Customer Acquisition - Bilingual\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Associate Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul><p><\/p><p>Requirements:<\/p><p><\/p><ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\",\"ats_external_id\":\"R1718777\",\"location\":\"San Salvador, San Salvador\",\"job_type\":\"full_time\",\"salary\":\"1000\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-05T08:05:10.836+08:00\",\"created_at\":\"2026-04-16T02:04:09.756+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzI3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Associate--Customer-Acquisition---Bilingual_R1718777-1\/apply\",\"head_count\":\"10\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103030738\",\"wid\":\"81e2248b9e64102a1f40902f7b130000\",\"descriptor\":\"Tatiana Castrillon Laverde (103030738)\"},{\"id\":\"102598501\",\"wid\":\"da7d7d2449a2101031ba97a44e220000\",\"descriptor\":\"Rudy Romero Linares (102598501)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"103258376\",\"wid\":\"d1c44a3f102a1000c6919fd8a4ae0000\",\"descriptor\":\"Fabian Chala Imbachi (103258376)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103258397\",\"wid\":\"21b21f760b571000c8beb58c2fc10000\",\"descriptor\":\"Maria Ortiz Pabon (103258397)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI01CA\",\"descriptor\":\"Associate, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371055\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Associate--Customer-Acquisition---Bilingual_R1718777-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Associate--Customer-Acquisition---Bilingual_R1718777-1\/apply\",\"job_requisition_id\":\"R1718777\"}],\"organizations\":[{\"wid\":\"5e333ae5fd37101c12bdcf5d2ec50000\",\"descriptor\":\"W101DS APPFOLIO B2B SV\",\"reference_id\":\"W101DS\",\"custom_reference_id\":\"W101DS\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"},{\"wid\":\"bd954aa805a3101bb3bc66e7719d0000\",\"descriptor\":\"26453 - APPFOLIO - 980010030\",\"reference_id\":\"980010030\",\"custom_reference_id\":\"980010030\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"luis.velasquez2@concentrix.com\"},\"first_name\":\"Alejandro Velasquez (102599884)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718777\",\"wid\":\"0c15272f2a05100eade8564f97e00000\",\"descriptor\":\"Associate, Customer Acquisition - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1070\",\"campaign_id\":\"17278\",\"campaign_title\":\"Associate, Sales Development R1718380\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Sales Development - Bilingual\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Associate Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul><p><\/p><p>Requirements:<\/p><p><\/p><ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\",\"ats_external_id\":\"R1718380\",\"location\":\"San Salvador, San Salvador\",\"job_type\":\"full_time\",\"salary\":\"900\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-05T08:05:10.762+08:00\",\"created_at\":\"2026-04-16T02:04:09.450+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzI3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Associate--Sales-Development---Bilingual_R1718380-1\/apply\",\"head_count\":\"10\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"102598501\",\"wid\":\"da7d7d2449a2101031ba97a44e220000\",\"descriptor\":\"Rudy Romero Linares (102598501)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"103258376\",\"wid\":\"d1c44a3f102a1000c6919fd8a4ae0000\",\"descriptor\":\"Fabian Chala Imbachi (103258376)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI01SD\",\"descriptor\":\"Associate, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371026\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Associate--Sales-Development---Bilingual_R1718380-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Associate--Sales-Development---Bilingual_R1718380-1\/apply\",\"job_requisition_id\":\"R1718380\"}],\"organizations\":[{\"wid\":\"5e333ae5fd37101c12bdcf5d2ec50000\",\"descriptor\":\"W101DS APPFOLIO B2B SV\",\"reference_id\":\"W101DS\",\"custom_reference_id\":\"W101DS\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"},{\"wid\":\"bd954aa805a3101bb3bc66e7719d0000\",\"descriptor\":\"26453 - APPFOLIO - 980010030\",\"reference_id\":\"980010030\",\"custom_reference_id\":\"980010030\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"luis.velasquez2@concentrix.com\"},\"first_name\":\"Alejandro Velasquez (102599884)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718380\",\"wid\":\"0c15272f2a05100ead66ffdf190f0000\",\"descriptor\":\"Associate, Sales Development - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1071\",\"campaign_id\":\"17272\",\"campaign_title\":\"Associate, Sales Development R1722257\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Sales Development - Bilingual\",\"street\":\"CRI San Jose\",\"address\":\"CRI San Jose\",\"city\":\"San Jose\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"B2B Sales Development\\n\\nThe role for Associate, Sales Development - Bilingual is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p><b>You will:<\/b><\/p><ul><li>Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximize customer value.<\/li><li>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.<\/li><li>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.<\/li><li>Adherence to all response-time SLA\u2019s as well as use of mandatory sales cadences always.<\/li><li>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.<\/li><li>Document all relevant prospect and customer interactions on CRM (Salesforce).<\/li><li>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.<\/li><li>Review and report daily, monthly and quarterly metrics to help achieve sales goals.<\/li><li>Provide accurate customer success to Managers in a clear and concise way.<\/li><li>Partner with colleagues to facilitate best-practice sharing and continual learning.<\/li><\/ul><p><\/p><p><b>You have:<\/b><\/p><ul><li><b>Must have<span>\u00a0<\/span><\/b>- 5&#43; years of overall professional experience<\/li><li><b>Must have<\/b><span>\u00a0<\/span>- 3&#43; years of work experience in B2B sales, consultative sales in a target driven environment<span>\u00a0<\/span><b><u>or<\/u><\/b><span>\u00a0<\/span>account management (ideally within a large tech and\/or advertising organization)<\/li><li>Ideally, this experience will have been gained in a new business, customer acquisitions environment.<\/li><li>Experience in cold calling, lead generation and lead qualification.<\/li><li>Fluency language requirements (C1) in Spanish and English.<\/li><li>Highschool diploma, minimum.<\/li><li>Salesforce experience or similar CRM tools.<\/li><li>Proven ability to unlock high-potential budget opportunities and grow customer financial investment over time.<\/li><li>Marketing knowledge gained in a professional or educational setting.<\/li><li>An ability to think creatively and react quickly to tailor messaging to different conversations.<\/li><li>Strong time-management skills and the ability to work independently.<\/li><li>Comfortable in a constantly changing fast paces start-up environment.<\/li><li>Confident using technology and speaking on the phone and zoom meetings.<\/li><li>Proven ability to influence others and create a sense of urgency.<\/li><li><b>Preferred \u2013<\/b><span>\u00a0<\/span>5&#43; years of work experience in B2B sales, account management or consultative sales in a target driven environment (ideally within a large tech and\/or advertising organization)<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1722257\",\"location\":\"San Jose, San Jose\",\"job_type\":\"full_time\",\"salary\":\"740000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-05-05T08:06:15.356+08:00\",\"created_at\":\"2026-04-16T00:06:12.166+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzI3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Associate--Sales-Development---Bilingual_R1722257\/apply\",\"head_count\":\"5\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"San Jose\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-RHORM-Y0\",\"wid\":\"b67da9176e3d1062f9dc26cb2c4ebb3e\",\"descriptor\":\"CRI San Jose\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI01SD\",\"descriptor\":\"Associate, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370967\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Associate--Sales-Development---Bilingual_R1722257\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Associate--Sales-Development---Bilingual_R1722257\/apply\",\"job_requisition_id\":\"R1722257\"}],\"organizations\":[{\"wid\":\"78893d07c56a10057f2db09b18390000\",\"descriptor\":\"W0ZJ1O Microsoft Smb Digital First Na\",\"reference_id\":\"W0ZJ1O\",\"custom_reference_id\":\"W0ZJ1O\",\"company_reference_id\":null},{\"wid\":\"8aac57eb756810057a0acd5b5b830000\",\"descriptor\":\"9835 - Microsoft - S00013947\",\"reference_id\":\"S00013947\",\"custom_reference_id\":\"S00013947\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"xavier.vilchez@concentrix.com\"},\"first_name\":\"Xavier V\u00edlchez G\u00f3mez (102325141)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1722257\",\"wid\":\"97a931a67e101025db3d9dcd18a10000\",\"descriptor\":\"Associate, Sales Development - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1072\",\"campaign_id\":\"17263\",\"campaign_title\":\"Team Leader, Operations R1721452\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader - German Language - Tech and Sales\",\"street\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"address\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"city\":\"Tbilisi\",\"state\":null,\"postal_code\":\"0179\",\"region\":null,\"country\":\"Georgia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of contact center advisors. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of contact center advisors including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Experience in Team Leading as well as technical support and sales is preferable<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>German C1, English B2<\/li><li>Location - Vake Plaza, Tbilisi, Georgia (Onsite)<\/li><li>Project working hours - Monday - Sunday 10AM to 01AM (Shift based)<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2><\/h2><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1721452\",\"location\":\"Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"3500\",\"salary_type\":\"monthly\",\"salary_currency\":\"GEL\",\"updated_at\":\"2026-04-27T20:05:01.333+08:00\",\"created_at\":\"2026-04-15T22:05:44.914+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzI2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Team-Leader---German-Language---Tech-and-Sales_R1721452\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8bd14ce21ac9011792d570c2c5020965\",\"descriptor\":\"Concentrix Services (Georgia) LLC\",\"reference_id\":\"CGG01\",\"organization_reference_id\":\"CGG01\"},\"location\":{\"city\":\"Tbilisi\",\"state\":null,\"country\":{\"wid\":\"db69c550446c11de98360015c5e6daf6\",\"iso2\":\"GE\",\"iso3\":\"GEO\",\"descriptor\":\"Georgia\",\"iso_numeric\":\"268\"},\"postal_code\":\"0179\",\"primary_location\":{\"id\":\"GG-TBI-VAKEP-01\",\"wid\":\"132096ac83e31023a7cfca6feb580000\",\"descriptor\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"tatia.gobechia@concentrix.com\"},\"first_name\":\"Gobechia, Tatia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101910712\",\"wid\":\"85225c53a90d0119803ec68fedd20000\",\"descriptor\":\"Tatia Gobechia (101910712)\"},{\"id\":\"102189164\",\"wid\":\"1929682a7477101bb35cdfdb44b20000\",\"descriptor\":\"Tea Sukhishvili (102189164)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368759\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Team-Leader---German-Language---Tech-and-Sales_R1721452\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Team-Leader---German-Language---Tech-and-Sales_R1721452\/apply\",\"job_requisition_id\":\"R1721452\"}],\"organizations\":[{\"wid\":\"7bf909b537111036fc7f7b6c56270000\",\"descriptor\":\"W10095 Sunrise\",\"reference_id\":\"W10095\",\"custom_reference_id\":\"W10095\",\"company_reference_id\":null},{\"wid\":\"3120559b624c10345432e85573d80000\",\"descriptor\":\"25814 - Flender - 980009101\",\"reference_id\":\"980009101\",\"custom_reference_id\":\"980009101\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8bd14ce21ac9011792d570c2c5020965\",\"descriptor\":\"Concentrix Services (Georgia) LLC\",\"reference_id\":\"CGG01\",\"custom_reference_id\":null,\"company_reference_id\":\"CGG01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ana.tkemaladze@concentrix.com\"},\"first_name\":\"Ana Tkemaladze (\u10d0\u10dc\u10d0 \u10e2\u10e7\u10d4\u10db\u10d0\u10da\u10d0\u10eb\u10d4) (101856384)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721452\",\"wid\":\"4cdc5407b18b1025d28a1630a76e0000\",\"descriptor\":\"Team Leader - German Language - Tech and Sales\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1073\",\"campaign_id\":\"17262\",\"campaign_title\":\"Quality Evaluator R1721456\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Evaluator - German - Technical account\",\"street\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"address\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"city\":\"Tbilisi\",\"state\":null,\"postal_code\":\"0179\",\"region\":null,\"country\":\"Georgia\",\"short_description\":\"The Quality Evaluator is responsible for monitoring and evaluating calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<p>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email.<br \/><br \/>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)<br \/><br \/>Participate in calibration sessions\/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices<br \/><br \/>Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<br \/><br \/>Maintain strong program knowledge base; basic understanding of client products, services and\/or program strategies<br \/><br \/>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)<br \/><br \/>Contribute to maintaining forms and legends documents<br \/><br \/>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/p><p><\/p><p>Coach advisors according to call listening findings<\/p><p><\/p><div><div><b>Additional Job Description<\/b><\/div><\/div><div><div><div><div><div><div><div><div><div><ul><li><p>Proven experience in Quality methodologies, and soft skills (communication skills, critical thinking, etc.)\u00a0\u00a0\u00a0will be a benefit\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/p><\/li><li><p>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/p><\/li><li><p>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Affinity\u00a0with technology<\/p><\/li><li><p>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Sense of professionalism and ability to develop good relationships\u00a0<\/p><\/li><li><p>German C1, English B2<\/p><\/li><li><p>Location - Vake Plaza, Tbilisi, Georgia (Onsite)\u00a0<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><\/p>\",\"ats_external_id\":\"R1721456\",\"location\":\"Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"3100\",\"salary_type\":\"monthly\",\"salary_currency\":\"GEL\",\"updated_at\":\"2026-04-29T18:04:39.168+08:00\",\"created_at\":\"2026-04-15T22:05:44.648+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzI2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Quality-Evaluator---German---Technical-account_R1721456\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8bd14ce21ac9011792d570c2c5020965\",\"descriptor\":\"Concentrix Services (Georgia) LLC\",\"reference_id\":\"CGG01\",\"organization_reference_id\":\"CGG01\"},\"location\":{\"city\":\"Tbilisi\",\"state\":null,\"country\":{\"wid\":\"db69c550446c11de98360015c5e6daf6\",\"iso2\":\"GE\",\"iso3\":\"GEO\",\"descriptor\":\"Georgia\",\"iso_numeric\":\"268\"},\"postal_code\":\"0179\",\"primary_location\":{\"id\":\"GG-TBI-VAKEP-01\",\"wid\":\"132096ac83e31023a7cfca6feb580000\",\"descriptor\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tatia.gobechia@concentrix.com\"},\"first_name\":\"Gobechia, Tatia\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"101910712\",\"wid\":\"85225c53a90d0119803ec68fedd20000\",\"descriptor\":\"Tatia Gobechia (101910712)\"},{\"id\":\"102189164\",\"wid\":\"1929682a7477101bb35cdfdb44b20000\",\"descriptor\":\"Tea Sukhishvili (102189164)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1619\",\"descriptor\":\"Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368768\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Quality-Evaluator---German---Technical-account_R1721456\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Quality-Evaluator---German---Technical-account_R1721456\/apply\",\"job_requisition_id\":\"R1721456\"}],\"organizations\":[{\"wid\":\"7bf909b537111036fc7f7b6c56270000\",\"descriptor\":\"W10095 Sunrise\",\"reference_id\":\"W10095\",\"custom_reference_id\":\"W10095\",\"company_reference_id\":null},{\"wid\":\"8f4c04bd6f4501eb6eb22714721a1f13\",\"descriptor\":\"COGS (SITE) Quality Direct\",\"reference_id\":\"QUALITY-DIRSITE\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"3120559b624c10345432e85573d80000\",\"descriptor\":\"25814 - Flender - 980009101\",\"reference_id\":\"980009101\",\"custom_reference_id\":\"980009101\",\"company_reference_id\":null},{\"wid\":\"8bd14ce21ac9011792d570c2c5020965\",\"descriptor\":\"Concentrix Services (Georgia) LLC\",\"reference_id\":\"CGG01\",\"custom_reference_id\":null,\"company_reference_id\":\"CGG01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ana.tkemaladze@concentrix.com\"},\"first_name\":\"Ana Tkemaladze (\u10d0\u10dc\u10d0 \u10e2\u10e7\u10d4\u10db\u10d0\u10da\u10d0\u10eb\u10d4) (101856384)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1721456\",\"wid\":\"0c15272f2a05100e9d668fd2e58b0000\",\"descriptor\":\"Quality Evaluator - German - Technical account\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li><p>Proven experience in Quality methodologies, and soft skills (communication skills, critical thinking, etc.)\u00a0\u00a0\u00a0will be a benefit\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/p><\/li><li><p>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/p><\/li><li><p>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p><span>Affinity<\/span><span>\u00a0<\/span>with technology<\/p><\/li><li><p>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Sense of professionalism and ability to develop good relationships\u00a0<\/p><\/li><li><p>German C1, English B2<\/p><\/li><li><p>Location - Vake Plaza, Tbilisi, Georgia (Onsite)\u00a0<\/p><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1074\",\"campaign_id\":\"17248\",\"campaign_title\":\"Manager I, B2B Sales R1721969\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Sales Manager, B2B Sales (English and Mandarin Speaking)\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul>\",\"ats_external_id\":\"R1721969\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-05-04T18:08:54.472+08:00\",\"created_at\":\"2026-04-15T20:05:49.258+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzI0OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Manager-I--B2B-Sales--English-and-Mandarin-Speaking-_R1721969\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"organization_reference_id\":\"RMY03\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":[\"Mandarin\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3274\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368803\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Manager-I--B2B-Sales--English-and-Mandarin-Speaking-_R1721969\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Manager-I--B2B-Sales--English-and-Mandarin-Speaking-_R1721969\/apply\",\"job_requisition_id\":\"R1721969\"}],\"organizations\":[{\"wid\":\"db67be7c37fa100579d4404960150000\",\"descriptor\":\"9890 - Google - S00013704\",\"reference_id\":\"S00013704\",\"custom_reference_id\":\"S00013704\",\"company_reference_id\":null},{\"wid\":\"a2b3177a2a35100bef2463eebbcc0000\",\"descriptor\":\"COGS (SITE) Operations Manager Billable Direc\",\"reference_id\":\"SITOPSMGRBL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"78893d07c56a10057f09ebbd98cd0000\",\"descriptor\":\"W0ZJ0G Google Cloud Apj\",\"reference_id\":\"W0ZJ0G\",\"custom_reference_id\":\"W0ZJ0G\",\"company_reference_id\":null},{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"custom_reference_id\":null,\"company_reference_id\":\"RMY03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kenny.ng@concentrix.com\"},\"first_name\":\"Kenny Ng (010067)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721969\",\"wid\":\"0c15272f2a05100e995a0bf308c50000\",\"descriptor\":\"Associate, Sales Manager, B2B Sales (English and Mandarin Speaking)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>5&#43; years proven work experience in a sales role<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1934\",\"campaign_id\":\"276\",\"campaign_title\":\" Block \/ Spanish \/ BM \/ Lisbon \/ ad in Spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Atenci\u00f3n al Cliente en Espa\u00f1ol - Servicios de Cash App\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente en Lisboa, Portugal (On-Site)<\/strong>, pondr&aacute;s en pr&aacute;ctica tus habilidades apoyando diferentes &aacute;reas financieras de nuestro cliente. Adem&aacute;s, ser&aacute;s una parte activa en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua de los servicios ofrecidos a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Proporcionar asistencia a trav&eacute;s de tel&eacute;fono, correo electr&oacute;nico, chat o redes sociales<\/li>\\n<li>Responder a preguntas sobre funcionalidades, caracter&iacute;sticas y configuraci&oacute;n de cuentas<\/li>\\n<li>Ayudar a los clientes a resolver problemas t&eacute;cnicos relacionados con aplicaciones, como errores de inicio de sesi&oacute;n o retrasos en pagos<\/li>\\n<li>Guiar a los usuarios en el proceso de creaci&oacute;n de cuentas o verificaci&oacute;n de identidad<\/li>\\n<li>Construir y mantener una experiencia positiva para el cliente, actuando con empat&iacute;a y profesionalismo<\/li>\\n<li>Escalar incidencias complejas o no resueltas a niveles superiores de soporte o equipos t&eacute;cnicos<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de Espa&ntilde;ol (oral y escrito) y eres fluido en Ingl&eacute;s (C1)<\/li>\\n<li>Tienes fuertes habilidades anal&iacute;ticas y de resoluci&oacute;n de problemas<\/li>\\n<li>Est&aacute;s familiarizado(a) con aplicaciones m&oacute;viles, pagos digitales y plataformas online<\/li>\\n<li>Tienes la capacidad de comprender plenamente las necesidades del cliente y ofrecer soluciones adecuadas<\/li>\\n<li>Experiencia previa en atenci&oacute;n al cliente, soporte o call center es valorada<\/li>\\n<li>Est&aacute;s disponible para turnos rotativos las 24 horas del d&iacute;a, los 7 d&iacute;as de la semana<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"1873614309\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T17:03:12.337+01:00\",\"created_at\":\"2026-04-15T17:31:41.843+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"468\",\"campaign_id\":\"4685\",\"campaign_title\":\"GTM -  HRO - Saha Dan\u0131\u015fman\u0131\",\"campaign_type\":\"job_application\",\"job_title\":\"Saha Dan\u0131\u015fman\u0131\",\"street\":null,\"address\":null,\"city\":\"Istanbul\",\"state\":\"Istanbul\",\"postal_code\":null,\"region\":\"Istanbul\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Concentrix Hakk\u0131nda,<\/strong><\/p>\\n<p>Sekt&ouml;r&uuml;n&uuml;n lider markalar\u0131ndan Concentrix, bug&uuml;n&uuml;n dijital d&uuml;nyas\u0131nda insan odakl\u0131 m&uuml;\u015fteri deneyimleri tasarl\u0131yor ve y&ouml;netiyor. D&uuml;nyada, 60 &uuml;lkede 400 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.<\/p>\\n<p>E-Ticaret sekt&ouml;r&uuml;n&uuml;n lideri olan firmam\u0131zda kariyer basamaklar\u0131n\u0131 h\u0131zla t\u0131rmanmak isteyen gen&ccedil; yeteneklere kap\u0131lar\u0131m\u0131z\u0131 a&ccedil;\u0131yoruz!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER<\/strong><\/p>\\n<ul>\\n<li>Tercihen &Uuml;niversitelerin M&uuml;hendislik ve \u0130\u0130BF b&ouml;l&uuml;mlerinden mezun,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131,<\/li>\\n<li>Problem &ccedil;&ouml;zmeyi seven,<\/li>\\n<li>Analitik yap\u0131s\u0131 g&uuml;&ccedil;l&uuml;,<\/li>\\n<li>Dinamik, kendini iyi ifade eden,<\/li>\\n<li>\u0130kna kabiliyeti g&uuml;&ccedil;l&uuml;,<\/li>\\n<li>\u0130leti\u015fimi kuvveli,<\/li>\\n<li>Excel raporlama bilgisi olan,<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>\u0130\u015e TANIMI<\/strong><\/p>\\n<p><strong>Filo Y&ouml;netimi ve Planlama:<\/strong><\/p>\\n<p>&middot; G&uuml;nl&uuml;k kurye operasyonlar\u0131n\u0131 y&ouml;netmek ve koordine etmek.<\/p>\\n<p>&middot; Teslimat rotalar\u0131n\u0131 optimize etmek ve filo verimlili\u011fini art\u0131rmak i&ccedil;in stratejiler geli\u015ftirmek.<\/p>\\n<p>&middot; Kurye g&ouml;revlerini planlamak ve s&uuml;re&ccedil;lerini y&ouml;netmek.<\/p>\\n<p><strong>Performans De\u011ferlendirmesi ve KPI Kontrol&uuml;:<\/strong><\/p>\\n<p>&middot; Anahtar Performans G&ouml;stergelerini (KPI'lar) belirleyerek kurye performans\u0131n\u0131 izlemek ve analiz etmek.<\/p>\\n<p>&middot; Teslimat zamanlamalar\u0131n\u0131, teslimat ba\u015far\u0131s\u0131n\u0131 ve m&uuml;\u015fteri memnuniyetini &ouml;l&ccedil;mek.<\/p>\\n<p>&middot; Performans\u0131 iyile\u015ftirmek i&ccedil;in e\u011fitimler d&uuml;zenlemek ve gerekti\u011finde yeniden y&ouml;nlendirme yapmak.<\/p>\\n<p><strong>M&uuml;\u015fteri \u0130li\u015fkileri Y&ouml;netimi:<\/strong><\/p>\\n<p>&middot; M&uuml;\u015fteri memnuniyetini sa\u011flamak i&ccedil;in g&uuml;&ccedil;l&uuml; ileti\u015fim becerileri kullanarak kurye sorular\u0131n\u0131 &ccedil;&ouml;zmek ve \u015fikayetleri ele almak.<\/p>\\n<p>&middot; Teslimat s&uuml;re&ccedil;leri hakk\u0131nda kuryelere bilgi vermek ve g&uuml;ncellemeler sa\u011flamak.<\/p>\\n<p><strong>Raporlama ve Analiz:<\/strong><\/p>\\n<p>&middot; Filo performans\u0131 hakk\u0131nda d&uuml;zenli olarak raporlar haz\u0131rlamak ve &uuml;st y&ouml;netimle payla\u015fmak.<\/p>\\n<p>&middot; Veri analizi yaparak operasyonel verimlili\u011fi art\u0131rmak i&ccedil;in stratejiler &ouml;nermek.<\/p>\\n<p><strong>Ekip Y&ouml;netimi ve E\u011fitim:<\/strong><\/p>\\n<p>&middot; Kurye ekibini y&ouml;netmek, i\u015fe al\u0131m s&uuml;re&ccedil;lerini y&ouml;netmek ve performans\u0131n\u0131 de\u011ferlendirmek.<\/p>\\n<p>&middot; Yeni kuryelerin bilgi ak\u0131\u015f\u0131n\u0131 sa\u011flamak ve mevcut personelin motivasyonunu ve i\u015f memnuniyetini sa\u011flamak.<\/p>\\n<p><strong>G&uuml;venlik ve Y&ouml;netmelikler:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&middot; Teslimat g&uuml;venli\u011fi ve yasal d&uuml;zenlemelere uyum sa\u011flamak i&ccedil;in gerekli &ouml;nlemleri almak ve kontrol etmek.<\/p>\",\"ats_external_id\":\"2032220540\",\"location\":\"Istanbul, Istanbul\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T02:59:10.819+03:00\",\"created_at\":\"2026-04-15T15:25:35.882+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njg1?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njg1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"141\",\"campaign_id\":\"1583\",\"campaign_title\":\"R1723058 Customer Service Representative -Healthcare (On-Site)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative - Healthcare (On-Site)\",\"street\":\"USA Laredo TX\",\"address\":\"USA Laredo TX\",\"city\":\"Laredo\",\"state\":\"Texas\",\"postal_code\":\"78045\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"The Customer Service Representative interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and\/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)\",\"long_description\":\"<h2><\/h2><p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li><p>Provide inbound customer support.<\/p><\/li><li><p>Help customers resolve technical issues.<\/p><\/li><li><p>Assist in correcting billing concerns.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><ul><li><p>Minimum 6 Months of Customer Service experience<\/p><\/li><li><p>Empathy<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Bilingual not required, but encouraged to apply.<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. address for residence<\/p><\/li><\/ul><p><b>WHAT\u2019S IN IT FOR YOU<\/b><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $15- $16\/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ&#43; Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey\u00a0<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1723058\",\"location\":\"Laredo, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T18:59:04.920-05:00\",\"created_at\":\"2026-04-15T15:23:57.727-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTgz?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTgz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Laredo\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"78045\",\"primary_location\":{\"id\":\"US-LAR-MONAR-Y0\",\"wid\":\"b67da9176e3d1062f9dccc74d843bc66\",\"descriptor\":\"USA Laredo TX\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"aa96695f65210111d90330ea011a0d01\",\"address\":\"alyssa.ramirez@concentrix.com\"},\"last_name\":\"Ramirez\",\"first_name\":\"Alyssa\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368837\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Laredo-TX\/Customer-Service-Representative--Healthcare--On-Site-_R1723058\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Laredo-TX\/Customer-Service-Representative--Healthcare--On-Site-_R1723058\/apply\",\"job_requisition_id\":\"R1723058\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"99a11ededd6401109fc8c98699172735\",\"address\":\"katia.castromendoza@concentrix.com\"},\"last_name\":\"Castro Mendoza\",\"first_name\":\"Kat\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1723058\",\"wid\":\"599d2d6aff681025e88f4b415eca0000\",\"descriptor\":\"R1723058 Customer Service Representative -Healthcare (On-Site) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"aa96695f65210111d90330ea011a0d01\",\"address\":\"alyssa.ramirez@concentrix.com\"},\"last_name\":\"Ramirez\",\"first_name\":\"Alyssa\"},{\"email\":{\"wid\":\"db0bffd68c23013ca3ae87620d1a5837\",\"address\":\"carlos.sauceda@concentrix.com\"},\"last_name\":\"Sauceda\",\"first_name\":\"Carlos\"},{\"email\":{\"wid\":\"c1b956ff42f501a76dc89cd0111ae8aa\",\"address\":\"hilda.roman@concentrix.com\"},\"last_name\":\"Roman\",\"first_name\":\"Hilda\"},{\"email\":{\"wid\":\"299c33296be301a91f5a208496173027\",\"address\":\"jonathan.solis@concentrix.com\"},\"last_name\":\"Solis\",\"first_name\":\"Jonathan Paul\"},{\"email\":{\"wid\":\"8d7e067ba0b21023761efc0a13d00001\",\"address\":\"josericardo.mena@concentrix.com\"},\"last_name\":\"Mena\",\"first_name\":\"Jose Ricardo\"},{\"email\":{\"wid\":\"50b79556a3c3102cafbc889c99050000\",\"address\":\"lauraclarissa.cisneros@concentrix.com\"},\"last_name\":\"Cisneros\",\"first_name\":\"Laura Clarissa\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"469\",\"campaign_id\":\"4682\",\"campaign_title\":\"GTM -  HRO - \u0130dari \u0130\u015fler Uzman\u0131\",\"campaign_type\":\"job_application\",\"job_title\":\"\u0130dari \u0130\u015fler Uzman\u0131\",\"street\":null,\"address\":null,\"city\":\"Ankara\",\"state\":\"Ankara\",\"postal_code\":null,\"region\":\"Ankara\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,<\/p>\\n<p>Sekt&ouml;r&uuml;n&uuml;n lider markalar\u0131ndan Concentrix, bug&uuml;n&uuml;n dijital d&uuml;nyas\u0131nda insan odakl\u0131 m&uuml;\u015fteri deneyimleri tasarl\u0131yor ve y&ouml;netiyor. D&uuml;nyada, 60 &uuml;lkede 400 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Genel Nitelikler<\/strong><\/p>\\n<ul>\\n<li>Lisans ya da &ouml;nlisans mezunu,<\/li>\\n<li>G&uuml;&ccedil;l&uuml; yaz\u0131l\u0131 ve s&ouml;zl&uuml; ileti\u015fim becerilerine sahip,<\/li>\\n<li>M&uuml;zakere becerileri geli\u015fmi\u015f,<\/li>\\n<li>MS Office uygulamalar\u0131na h&acirc;kim,<\/li>\\n<li>S&uuml;r&uuml;c&uuml; belgesine sahip,<\/li>\\n<li>Seyahat engeli bulunmayan.<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015f Tan\u0131m\u0131<\/strong><\/p>\\n<ul>\\n<li>Tesis hizmetlerinin (yemek, temizlik, g&uuml;venlik ve ula\u015f\u0131m) kontrol edilmesi ve sorunlar\u0131n &ccedil;&ouml;z&uuml;m&uuml;nde organizasyona destek olunmas\u0131,<\/li>\\n<li>Alt y&uuml;klenici ve tedarik&ccedil;i y&ouml;netiminin s&ouml;zle\u015fmelere uygun \u015fekilde y&ouml;netiminin sa\u011flanmas\u0131,<\/li>\\n<li>Ayl\u0131k ve y\u0131ll\u0131k b&uuml;t&ccedil;e takibi ile raporlaman\u0131n yap\u0131lmas\u0131<\/li>\\n<li>Tesis sarf malzeme sat\u0131nalma s&uuml;re&ccedil;lerinin y&ouml;netimi, fatura takiplerinin yap\u0131lmas\u0131<\/li>\\n<\/ul>\",\"ats_external_id\":\"13364761\",\"location\":\"Ankara, Ankara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T02:59:06.713+03:00\",\"created_at\":\"2026-04-15T14:38:04.428+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njgy?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njgy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1995\",\"campaign_id\":\"96\",\"campaign_title\":\"GTM Campaign Tunisia English French\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client - Customer Service - English French Speakers\",\"street\":\"TUN N\u00b012 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis\",\"address\":\"TUN N\u00b012 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis\",\"city\":\"Tunis\",\"state\":null,\"postal_code\":\"1053\",\"region\":\"Tunisie\",\"country\":\"Tunisia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<h2>&nbsp;<\/h2>\\n<p>&nbsp;<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3521763736\",\"location\":\"Tunis, Tunisie\",\"job_type\":\"full_time\",\"salary\":\"1000\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T01:59:11.137+02:00\",\"created_at\":\"2026-04-15T09:39:00.041+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1075\",\"campaign_id\":\"17177\",\"campaign_title\":\"Specialist, Partner Success R1721367\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Partner Success - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Partner Specialist is responsible for effectively enabling the sales process for a client\u2019s products and services for an assigned territory\/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel \\npartners.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><ul><li>Improve customer retention and revenue growth for an established customer base while providing accurate weekly\/monthly\/quarterly sales forecasts<\/li><li>Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners<\/li><li>Conduct monthly\/quarterly consultative reviews and health checks analyzing our needs<\/li><li>Create talk tracks specifically related to customer health and use predictive data to identify &#39;at-risk&#39; customers<\/li><li>Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.<\/li><li>Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams<\/li><li>Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business<\/li><li>Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products<\/li><li>Manage high volume of customer contacts through phone and email each day<\/li><li>Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Maintain a high level of CRM hygiene to ensure all relevant data is captured<\/li><li>May potentially attend vendor events<\/li><\/ul><p><\/p><p><b>Candidate profile<\/b><\/p><ul><li>3&#43; years of prior experience working in a customer service or sales capacity<\/li><li>Experience of high-volume calling<\/li><li>A passion for customer experience<\/li><li>Willingness to learn new technology and data<\/li><li>Problem-solving skills with demonstrated ability to articulate the value and business process to a customer<\/li><li>Experience coaching others or training delivery<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience using email, phone and video tools<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Maintain overall ownership and to function as single contact for Top Channel Partners<\/li><\/ul><p><\/p><p><b>Internal Career Path Policies<\/b><\/p><ul><li><b>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/b><\/li><li><b>Required tenure: 6 months.<\/b><\/li><li><b>Required performance: <\/b>KPIs or goals on target for the business unit to which they belong in the last <b>3-month period (not average).<\/b><\/li><li><b>Must not have active disciplinary actions.<\/b><\/li><li><b>The game-changer may participate in only one process at a time.<\/b><\/li><li><b>Comply with the learning paths of the Corporate University.<\/b><\/li><li><b>Must remain at least 6 months in the position to which he\/she was recently promoted, <\/b>to be able to apply for another call.<\/li><li>If you were evaluated by the PC psychologist for a vacancy and you were not selected, <b>you must wait at least 2 months to reapply for that same position from which you did not pass<\/b><\/li><li><b>The process is performed and\/or outside working hours, <\/b>which means that the game-changer should be available in his free time in case we require it.<\/li><li>Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/li><\/ul>\",\"ats_external_id\":\"R1721367\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"4943136\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-04-16T06:07:49.035+08:00\",\"created_at\":\"2026-04-15T08:07:30.953+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzE3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Partner-Success---Bilingual_R1721367\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"103030738\",\"wid\":\"81e2248b9e64102a1f40902f7b130000\",\"descriptor\":\"Tatiana Castrillon Laverde (103030738)\"},{\"id\":\"103258376\",\"wid\":\"d1c44a3f102a1000c6919fd8a4ae0000\",\"descriptor\":\"Fabian Chala Imbachi (103258376)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"102600272\",\"wid\":\"da7d7d2449a21010318d883ac2c00002\",\"descriptor\":\"Kelly Sanchez (102600272)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102089816\",\"wid\":\"040741969f8e1009b4c7c0452cfa0000\",\"descriptor\":\"Natalia Guerrero Balaguera (102089816)\"},{\"id\":\"103258397\",\"wid\":\"21b21f760b571000c8beb58c2fc10000\",\"descriptor\":\"Maria Ortiz Pabon (103258397)\"},{\"id\":\"103262281\",\"wid\":\"960489194f421001ac6f0fee35970000\",\"descriptor\":\"Karen Saray Pi\u00f1a Aroca (103262281)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3234\",\"descriptor\":\"Specialist, Partner Success\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368530\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Partner-Success---Bilingual_R1721367\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Partner-Success---Bilingual_R1721367\/apply\",\"job_requisition_id\":\"R1721367\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"290e50e3d5661003860e2dfa32c40000\",\"descriptor\":\"W0ZXZV MICROSOFT P_TSI BOG PRD\",\"reference_id\":\"W0ZXZV\",\"custom_reference_id\":\"W0ZXZV\",\"company_reference_id\":null},{\"wid\":\"13d94e43f54f1024387676b19f650000\",\"descriptor\":\"11663 - Microsoft - WHONELINK348\",\"reference_id\":\"WHONELINK348\",\"custom_reference_id\":\"WHONELINK348\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"duvan.parra@concentrix.com\"},\"first_name\":\"Duvan Parra Trujillo (102620581)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721367\",\"wid\":\"782243b4cf8c1025a3bdbb9c662e0000\",\"descriptor\":\"Specialist, Partner Success - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1076\",\"campaign_id\":\"17172\",\"campaign_title\":\"Specialist, Sales Development R1722653\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative\",\"street\":\"USA Nashville - 621 Mainstream Drive\",\"address\":\"USA Nashville - 621 Mainstream Drive\",\"city\":\"Nashville\",\"state\":\"Tennessee\",\"postal_code\":\"37228\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"The Sales Development Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<div><div><div><p><b><span>A NEW CAREER POWERED BY YOU<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive<span>\u00a0<\/span><\/span><span>culture<\/span><span><span>\u00a0<\/span>and a genuine sense of belonging? Would you like to join a company that earns \u201c<\/span><\/span><b><span>World\u2019s Best Workplaces<\/span><\/b><span><span>,\u201d \u201c<\/span><\/span><b><span>Best Company Culture<\/span><\/b><span><span>,\u201d and \u201c<\/span><\/span><b><span>Best Companies for Career Growth<\/span><\/b><span><span>\u201d awards every year? Then a Sales Representative position at Concentrix is just the right place for you!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a Sales Development Representative,<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgamechangers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth,<span>\u00a0<\/span><\/span><span>we\u2019re<\/span><span><span>\u00a0<\/span>looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>technologies<\/span><span>, and continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within!<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career<span>\u00a0<\/span><\/span><span>you\u2019ve<\/span><span><span>\u00a0<\/span>always envisioned.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>WHAT YOU WILL DO IN THIS ROLE\u202f\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a Sales Development Representative, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Manage a personal pipeline of prospects from<span>\u00a0<\/span><\/span><span>initial<\/span><span><span>\u00a0<\/span>outreach through qualification.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Execute outbound prospecting strategies using phone, email, social media, and events.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Respond<\/span><span><span>\u00a0<\/span>to inbound leads with urgency, conducting deeper qualification conversations.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Research accounts to understand key stakeholders, challenges, and buying signals.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborate with account executives to develop account-specific entry strategies.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Schedule and<span>\u00a0<\/span><\/span><span>participate<\/span><span><span>\u00a0<\/span>in<span>\u00a0<\/span><\/span><span>prospect<\/span><span><span>\u00a0<\/span>meetings or demos, ensuring smooth handoffs. Track activity, conversion rates, and pipeline health in the CRM.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Use AI-powered tools and market data to prioritize outreach and craft personalized messaging.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Achieve and exceed monthly and quarterly pipeline generation targets. Provide feedback<span>\u00a0<\/span><\/span><span>to<\/span><span><span>\u00a0<\/span>marketing on lead quality and campaign performance.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><p><b><span>YOUR QUALIFICATIONS<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Sales Development Representative role include:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Ability to commute to and work in our Nashville, TN office<span>\u00a0<\/span><\/span><\/span><i><span>a<\/span><span>t<\/span><span><span>\u00a0<\/span>least 2 days<\/span><span><span>\u00a0<\/span>or more<\/span><span><span>\u00a0<\/span>per week.<\/span><\/i><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A bachelor\u2019s degree<span>\u00a0<\/span><\/span><span>is preferred<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>(2&#43; years) experience in sales development, lead generation, or inside sales.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Track record<\/span><span><span>\u00a0<\/span>of consistently achieving or surpassing lead-to-opportunity conversion targets.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Familiarity with account-based marketing (ABM) strategies.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>Representatives.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>You Have:<span>\u00a0<\/span><\/span><span>Strong communication<\/span><span><span>\u00a0<\/span>and discovery skills, with experience engaging prospects across multiple channels.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proven success in meeting or exceeding prospecting or pipeline generation targets. Ability to research accounts, uncover prospect needs, and tailor messaging accordingly.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A growing<span>\u00a0<\/span><\/span><span>proficiency<\/span><span><span>\u00a0<\/span>in applying AI and analytics to refine prospecting, improve conversion, and manage pipeline health.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience working with CRM tools (Salesforce.com preferred) and sales engagement platforms.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong organizational and time management skills to balance prospecting volume with quality.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to collaborate effectively with account executives and marketing teams<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Must<span>\u00a0<\/span><\/span><span>reside<\/span><span><span>\u00a0<\/span>in the United States and have a valid U.S. address for residence<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deliver expert customer experiences\u2026with a smile.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Competencies for Success:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Accountability (Proficient): Own your pipeline and deliver on targets consistently.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Effective Communication (Proficient): Craft persuasive outreach and<span>\u00a0<\/span><\/span><span>discovery<\/span><span><span>\u00a0<\/span>conversations.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Customer Focus (Competent): Align<span>\u00a0<\/span><\/span><span>qualification<\/span><span><span>\u00a0<\/span>with<span>\u00a0<\/span><\/span><span>prospect<\/span><span><span>\u00a0<\/span>needs and<span>\u00a0<\/span><\/span><span>sales objectives<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaboration (Proficient): Partner effectively with account executives to drive conversion.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Resilience, Curiosity &amp; Adaptability (Proficient): Adjust outreach strategies to improve outcomes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Diagnostic Information Gathering (Competent): Conduct deeper<span>\u00a0<\/span><\/span><span>discovery<\/span><span><span>\u00a0<\/span>to uncover buying signals.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Time Management (Proficient): Balance multiple outreach campaigns with consistent quality.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Technology &amp; Data Fluency (Competent): Leverage CRM, AI, and engagement tools to drive<span>\u00a0<\/span><\/span><span>efficiency<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Commercial Awareness (Competent): Understand industry trends and competitive dynamics to position<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>outreach effectively<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>WHAT\u2019S IN IT FOR YOU<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span>, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And<span>\u00a0<\/span><\/span><span>we\u2019ll<\/span><span><span>\u00a0<\/span>invest in YOU to aid in your career path and in your personal development. In this role,<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>also be provided with:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>The base salary range for this position is $18.13-$20.03\/<\/span><span>hr<\/span><span><span>\u00a0<\/span>(pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee<span>\u00a0<\/span><\/span><span>assistance<\/span><span><span>\u00a0<\/span>program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>DailyPay<\/span><span><span>\u00a0<\/span>enrollment option to access pay &#34;early,&#34; when you want it<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ&#43; Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech,<span>\u00a0<\/span><\/span><span>OneEarth<\/span><span><span>\u00a0<\/span>Champions, and more<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Health and wellness programs with trained partners to help promote a healthy you<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Mentorship programs that support your rewarding career journey\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A modern,<span>\u00a0<\/span><\/span><span>state-of-the-art<\/span><span><span>\u00a0<\/span>office setting with advanced technologies and<span>\u00a0<\/span><\/span><span>a great team<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up<span>\u00a0<\/span><\/span><span>Day, #<\/span><span>MyOneEarthPromise, and more<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div><div><div><p><b><span>REIMAGINE THE BEST VERSION OF YOU!\u202f\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>JOB AVAILABILITY<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This position is for an existing, immediate vacancy. We are currently<span>\u00a0<\/span><\/span><span>seeking<\/span><span><span>\u00a0<\/span>to fill this role with an individual who can start as soon as possible.\u202f <\/span><\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>ACKNOWLEDGEMENTS:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Physical and Mental Requirements<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><b><span>\u202f<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span><span>The employee<span>\u00a0<\/span><\/span><span>is regularly required to<\/span><span><span>\u00a0<\/span><\/span><span>operate<\/span><span><span>\u00a0<\/span>a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is<span>\u00a0<\/span><\/span><span>generally sedentary<\/span><span><span>\u00a0<\/span>in nature.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Equal Employment Opportunity<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>For more information<span>\u00a0<\/span><\/span><span>regarding<\/span><span><span>\u00a0<\/span>your EEO rights as an applicant, please visit the following websites:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\"><u><span>English<\/span><\/u><\/a><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\"><u><span>Spanish<\/span><\/u><\/a><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Accommodation<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u202fIf you require reasonable accommodation to<span>\u00a0<\/span><\/span><span>participate<\/span><span><span>\u00a0<\/span>in any stage of the application or interview process, please let us know. Requests may be made by contacting<span>\u00a0<\/span><\/span><\/span><a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\"><u><span>app.acco&#64;concentrix.com<\/span><\/u><\/a><span><span>.\u202f All information will be treated confidentially and used solely to<span>\u00a0<\/span><\/span><span>facilitate<\/span><span><span>\u00a0<\/span>your participation in the recruitment process.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Artificial Intelligence<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As part of our recruitment process, we may use artificial intelligence (AI) tools to<span>\u00a0<\/span><\/span><span>assist<\/span><span><span>\u00a0<\/span>in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials<span>\u00a0<\/span><\/span><span>submitted<\/span><span><span>\u00a0<\/span>to help us<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>the best candidates for the role.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Work Authorization<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In accordance with<\/span><span><span>\u00a0<\/span>federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must<span>\u00a0<\/span><\/span><span>reside<\/span><span><span>\u00a0<\/span>in the United States or have a valid U.S. address for residence. \u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><\/div>\",\"ats_external_id\":\"R1722653\",\"location\":\"Nashville, USA\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T04:04:27.748+08:00\",\"created_at\":\"2026-04-15T04:05:44.423+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzE3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Nashville---621-Mainstream-Drive\/Sales-Development-Representative_R1722653\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Nashville\",\"state\":\"Tennessee\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"37228\",\"primary_location\":{\"id\":\"US-NAS-MAINS-01\",\"wid\":\"df63f3e728de1001f2573cba7eb20000\",\"descriptor\":\"USA Nashville - 621 Mainstream Drive\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lee.denton@concentrix.com\"},\"first_name\":\"Denton, Lee Ann\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101648360\",\"wid\":\"8e8c6a21cb7e012327aee2f66d173233\",\"descriptor\":\"Axel Wright (101648360)\"},{\"id\":\"101808013\",\"wid\":\"436e4c9e5b1b017e2e8ab60ed90ebdf4\",\"descriptor\":\"Miranda Maxson (101808013)\"},{\"id\":\"101596228\",\"wid\":\"20c6affff3ce017d001b23016500bfde\",\"descriptor\":\"Sara Juarez (101596228)\"},{\"id\":\"101608746\",\"wid\":\"57c2ce7ff60d01856a32416037075e3e\",\"descriptor\":\"Nakisha Williams (101608746)\"},{\"id\":\"103185281\",\"wid\":\"61a816a4a679101fd2f8eee947b90000\",\"descriptor\":\"Ann Knapp (103185281)\"},{\"id\":\"101913918\",\"wid\":\"cb8fd5f33a3e011b28b211b965440000\",\"descriptor\":\"Lee Ann Denton (101913918)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372230\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Nashville---621-Mainstream-Drive\/Sales-Development-Representative_R1722653\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Nashville---621-Mainstream-Drive\/Sales-Development-Representative_R1722653\/apply\",\"job_requisition_id\":\"R1722653\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"misty.kochan@concentrix.com\"},\"first_name\":\"Misty Kochan (020330)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1722653\",\"wid\":\"d3f4a2da256e10259aa2fbf21ecb0000\",\"descriptor\":\"Sales Development Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><p><\/p><\/div><div><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"598\",\"campaign_id\":\"31521\",\"campaign_title\":\"Sr. Advisor I, Technical Support R1722621\",\"campaign_type\":\"job_application\",\"job_title\":\"Windows Server Specialist\",\"street\":\"IND Pune - RMZ 1st Floor (Sublease to CIND)\",\"address\":\"IND Pune - RMZ 1st Floor (Sublease to CIND)\",\"city\":\"Pune\",\"state\":\"Mah\u0101r\u0101shtra\",\"postal_code\":\"411004\",\"region\":null,\"country\":\"India\",\"short_description\":\"\u2022 Drive ongoing efforts to achieve a proactive IT operation. \u2022 Deploy, upgrade, or migrate a specific Microsoft technology following proven best practices. \u2022 Uncover the root cause of IT issues. \u2022 Build new skills to improve IT services and support.\\n You will be responsible for customer satisfaction, deployment, adoption, and support of Windows Server \/ Client initiatives. Assist customers in building, deploying, operating, and optimizing complex enterprise environments. This job has proven to be a career accelerator for hundreds of engineers over the years. You will be a trusted advisor, a specialist the room is looking to for guidance, education and adherence for best practices, risk mitigation etc.\",\"long_description\":\"<p><b>Roles and Responsibilities and day to day activities:<\/b><\/p><p><\/p><ul><li>Expert of the Windows servers 2012 R2, 2016, 2019 and 2022.<\/li><li>Good knowledge of Active Directory . Experience with Active Directory and group policies, multi-forest multidomain environment knowledge<\/li><li>Expert in VMware technology<\/li><li>Maintenance and deployment of the MS Windows OS ( Physical \/ virtual)<\/li><li>Responsible for daily operations of Windows based servers running in a mixed physical and virtual (VMware ESX) environment.<\/li><li>Manage high availability of servers and services.<\/li><li>Design, rollout and maintain Active directory Forest and Domain along with Domain Trust relationships, replication, and rollout.<\/li><li>Experience with WSUS servers and clustered filesystems<\/li><li>Knowledge of Power Shell scripting<\/li><li>Support of file and print services, RADIUS, DNS and DHCP, Domain Controller replication, and organizational unit management. - Capable of using writing scripts in either MS PowerShell or VBScript<\/li><li>Installation\/Upgrade and maintenance of Windows Operating system<\/li><li>Knowledge in Azure AD<\/li><li>Installation and configuration of IIS 6, II7<\/li><li>Co-coordinating with Hardware vendor for regular maintenance of server hardware and resolving hardware issues.<\/li><li>Windows Security Patch and Antivirus installation.<\/li><li>Responsible for setup, configuration, and troubleshooting of complex Windows environments (e.g., clustering, high availability, load balancing, etc.).<\/li><li>Ongoing management and maintenance of Windows servers. Execute pre-defined tasks and tasks as instructed. Recover from minor system failures\/partial failures.<\/li><li>Responsible for the\u00a0 implementation, operation, maintenance, backup, system security and system integrity of Microsoft Operating systems .Perform periodic performance reporting to support capacity planning.<\/li><li>Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.<\/li><\/ul><p><b>Key Skills required:<\/b><\/p><ul><li>Networking L3 Must Have<\/li><li>Windows Server L3 Must Have<\/li><li>RDS L2 Must Have<\/li><li>Window Cluster L3 Must Have<\/li><li>DNS L3 Must Have<\/li><li>DHCP L3 Must Have<\/li><li>VMWare L2 Must Have<\/li><li>RCA L3 Must Have<\/li><li>Client Handling L3 Must Have<\/li><li>Communication Skills L3 Must Have<\/li><li>AD (DFS, Group Policy - L3,<\/li><li>AD Restoration, Upgrade,<\/li><li>Domain Migration) L3 Must Have<\/li><li>Willing to Work 24\/7 L3 Must Have<\/li><li>PowerShell L3 Good to Have<\/li><li>IIS L2 Good to Have<\/li><li>Certificate Authority L3 Good to Have<\/li><\/ul><p><\/p><p><b>Key Skills required:<\/b><\/p><ul><li>Windows Server L3 Must Have<\/li><li>RDS L2 Must Have<\/li><li>Window Cluster L3 Must Have<\/li><li>DNS L3 Must Have<\/li><li>DHCP L3 Must Have<\/li><li>RCA L3 Must Have<\/li><li>Client Handling L3 Must Have<\/li><li>Communication Skills L3 Must Have<\/li><li>AD (DFS, Group Policy - L3,<\/li><li>AD Restoration, Upgrade,<\/li><li>Domain Migration) L3 Must Have<\/li><li>Willing to Work 24\/7 L3 Must Have<\/li><li>PowerShell L3 Good to Have<\/li><li>IIS L2 Good to Have<\/li><li>Certificate Authority L3 Good to Have<\/li><\/ul><p><b>Overall activities\/responsibilities with Client (not limited to only below):<\/b><\/p><p><\/p><p>\u2022\u00a0\u00a0\u00a0\u00a0 100% Technical Leadership quality and handling escalations.<\/p><p>\u2022\u00a0\u00a0\u00a0\u00a0 Conversing with stakeholders\/business\/application owners.<\/p><p>\u2022\u00a0\u00a0\u00a0\u00a0 Driving troubleshooting and providing clear action plans, follow up to closure.<\/p><p>\u2022\u00a0\u00a0\u00a0\u00a0 Collaborating &amp; partnering with team members internally &amp; externally.<\/p><p><\/p><p><b><u>Non-Technical\/Soft Skills:<\/u><\/b><\/p><p>\u2022\u00a0\u00a0\u00a0\u00a0 Strong Communication.<\/p><p>\u2022\u00a0\u00a0\u00a0\u00a0 Knowledge transfer and Presentation Skills<\/p><p>\u2022\u00a0\u00a0\u00a0\u00a0 Ability to handle tough situations\/spots.<\/p><p>\u2022\u00a0\u00a0\u00a0\u00a0 Commitment\/ownership\/accountability.<\/p><p>\u2022\u00a0\u00a0\u00a0\u00a0 Confident\/Authoritative in handling customers\/clients.<\/p><p>\u2022\u00a0\u00a0\u00a0\u00a0 Ability to propose delivery roadmap based on opportunities.<\/p><p>\u2022\u00a0\u00a0\u00a0\u00a0 Thrive to learn constantly.<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1722621\",\"location\":\"Pune, Mah\u0101r\u0101shtra\",\"job_type\":\"full_time\",\"salary\":\"1500000\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-12T18:09:05.292+08:00\",\"created_at\":\"2026-04-15T04:05:26.574+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTUyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai\/Windows-Server-Specialist_R1722621\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"organization_reference_id\":\"CIND\"},\"location\":{\"city\":\"Pune\",\"state\":\"Mah\u0101r\u0101shtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"411004\",\"primary_location\":{\"id\":\"IN-PUN-VILLA-01\",\"wid\":\"dba9c41840391033daf835ec75480000\",\"descriptor\":\"IND Pune - RMZ 1st Floor (Sublease to CIND)\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"prianka.giri@concentrix.com\"},\"first_name\":\"Giri, Prianka\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101874554\",\"wid\":\"dd2f132fac6901ed180ead513d0a775d\",\"descriptor\":\"Prianka Giri (101874554)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0633\",\"descriptor\":\"Sr. Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372179\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai\/Windows-Server-Specialist_R1722621\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai\/Windows-Server-Specialist_R1722621\/apply\",\"job_requisition_id\":\"R1722621\"}],\"organizations\":[{\"wid\":\"1962c8c3e3fe100ddf48f4ad00160000\",\"descriptor\":\"MSFT - Consumer Success VDC - PUN\",\"reference_id\":\"MSFT - Consumer Success VDC \u2013 PUN 20230404_IND\",\"custom_reference_id\":\"MSFT - Consumer Success VDC \u2013 PUN 20230404_IND\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01078716e09f1d113646\",\"descriptor\":\"CRMIO\",\"reference_id\":\"CRMIO\",\"custom_reference_id\":\"CRMIO\",\"company_reference_id\":null},{\"wid\":\"3916467c56a8101021ab4b48efdb0000\",\"descriptor\":\"W0ZK91 MICROSOFT Customer Success VDC PUN PRD\",\"reference_id\":\"W0ZK91\",\"custom_reference_id\":\"W0ZK91\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"custom_reference_id\":null,\"company_reference_id\":\"CIND\"},{\"wid\":\"34fe1b9e66851008822b121871920000\",\"descriptor\":\"10834 - Microsoft - 980002080\",\"reference_id\":\"980002080\",\"custom_reference_id\":\"980002080\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ashwini.n1@concentrix.com\"},\"first_name\":\"Ashwini N (100425589)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1722621\",\"wid\":\"0c15272f2a05100e647aa0f8329e0000\",\"descriptor\":\"Windows Server Specialist\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b><span>&#43;&#43; For EDE role:<\/span> <\/b><\/p><p><\/p><p>\u2022\u00a0\u00a0\u00a0\u00a0 L300\/400 knowledge on all of the above listed skills.<\/p><p>\u2022\u00a0\u00a0\u00a0\u00a0 Minimum hands-on exp of 5&#43; years on all above listed requirements.<\/p><p>\u2022\u00a0\u00a0\u00a0\u00a0 Strong clients connect qualities and rapport building skills.<\/p><p>\u2022\u00a0\u00a0\u00a0\u00a0 Ability to handle all technical requirements from client, single handedly.<\/p><p>\u2022\u00a0\u00a0\u00a0\u00a0 Confident and Authoritative in handling customers\/clients.<\/p><p>\u2022\u00a0\u00a0\u00a0\u00a0 Required to travel to an on-site location as and when needed.<\/p><p>\u2022\u00a0\u00a0\u00a0\u00a0 Should be flexible with the shifts.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1745\",\"campaign_id\":\"45\",\"campaign_title\":\"Etraveli\/Italian\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Agent with Italian\",\"street\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"address\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":\"0179\",\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our new client is a leading global platform for flights, an air technology company with a presence across all continents. Their main goal is to deliver air tech solutions to any type of company facing the customer. We believe that great people are the key to a great solution that is why we are looking for the best Travel Support Agents. With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p>The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p><strong>Our lines are open 10:00a.m.-23:00 p.m. local time Mon-Sun to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li>\\n<p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<\/li>\\n<li>\\n<p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<\/li>\\n<li>\\n<p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<\/li>\\n<li>\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<\/li>\\n<li>\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<li>\\n<p>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>B2 in <strong>Italian<\/strong>- both verbally and written<\/p>\\n<\/li>\\n<li>\\n<p>All training will be completed in&nbsp;<strong>English<\/strong>, so an advance level of the language is needed as well<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li>\\n<p>At least 6 months of working experience in a customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have problem-solving and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Permanent Work at Home after the training period. The training for the role will be conducted in the office<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440 000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"1501643641\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-16T13:51:12.287+04:00\",\"created_at\":\"2026-04-14T16:36:29.272+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1646\",\"campaign_id\":\"378\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1722393\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Servicio al Cliente - Mercado Franc\u00e9s - Industria Farmac\u00e9utica IS02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<div><div><\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experimenta una carrera que redefine reglas del juego\u00a0<\/b><\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><p><\/p><p>Si buscas crecer, como\u00a0<b>Asesor de Servicio al Cliente en Barcelona (presencial)<\/b>,\u00a0formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en la industria farmac\u00e9utica.\u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0<\/b><\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b><\/p><p><\/p><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><p><\/p><p>Como\u00a0<b>Asesor de Servicio al Cliente\u00a0<\/b>en nuestro equipo, deber\u00e1s:\u00a0<\/p><p>- Atender llamadas del cliente (farmac\u00e9uticos)\u00a0<br \/>-\u00a0Ofrecer informaci\u00f3n, resoluci\u00f3n de incidencias, gesti\u00f3n de facturas, pedidos, albaranes, etc.\u00a0\u00a0<br \/>- Brindar una excelente calidad en su atenci\u00f3n al cliente.\u00a0<\/p><p><\/p><p><b>Tus competencias\u00a0<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><p><\/p><p><b>Formaremos un buen equipo si t\u00fa:\u00a0<\/b><\/p><p>- Cuentas con un nivel biling\u00fce de franc\u00e9s y castellano<br \/>- Eres una persona din\u00e1mica y responsable\u00a0<br \/>- Tienes buenas dotes comunicativas y organizativas\u00a0<br \/>- Eres puntual, agil y con ganas de trabajar\u00a0<br \/>- Puedes trabajo en equipo\u00a0<br \/>- Cuentas con conocimientos de ofim\u00e1tica a nivel usuario m\u00ednimo\u00a0<\/p><p><\/p><p><b>Sera un plus si t\u00fa:\u00a0<\/b><\/p><p>- Cuentas con conocimientos en SAP\u00a0<br \/>- Tienes conocimientos en el sector farmac\u00e9utico o entorno sanitario\u00a0<\/p><p><\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0<\/b><\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0<\/p><p><\/p><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de <b>vida \u00fanico:\u00a0<\/b><\/p><p>- Contrato indefinido de 39h con horario rotativo de <span>lunes a viernes 09:00- 18:00<\/span><br \/>- Oficina en una ubicaci\u00f3n excelente en Barcelona \u00a0<br \/>- Salario: <span>19623.94 euros<\/span> brutos &#43; hasta 720 euros brutos en bonus al a\u00f1o\u00a0<br \/>- Bonificaci\u00f3n por recomendaci\u00f3n \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><p><\/p><p>En\u00a0<b>Concentrix<\/b>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el <\/i><\/p><p><i>\u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.<\/i>\u00a0<\/p><p><span>R1722393<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1722393\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:47.146+02:00\",\"created_at\":\"2026-04-14T12:06:04.893+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"},{\"id\":\"102540447\",\"wid\":\"da7d7d2449a21010382b12ae06150001\",\"descriptor\":\"Sofia Bento De Matos Ferreira (102540447)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2949\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371141\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Agente-de-Servicio-al-Cliente---Mercado-Francs---Industria-Farmacutica-IS02_R1722393\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Agente-de-Servicio-al-Cliente---Mercado-Francs---Industria-Farmacutica-IS02_R1722393\/apply\",\"job_requisition_id\":\"R1722393\"}],\"organizations\":[{\"wid\":\"d51babcf11e31025a533692e19cb0000\",\"descriptor\":\"W0ZX7B ISDIN B2B\",\"reference_id\":\"W0ZX7B\",\"custom_reference_id\":\"W0ZX7B\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"0641ffbbf57e101fc9794ccda4f30000\",\"descriptor\":\"20191 - Isdin - WHSBTSPAIN30\",\"reference_id\":\"WHSBTSPAIN30\",\"custom_reference_id\":\"WHSBTSPAIN30\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"carolina.bruy@concentrix.com\"},\"first_name\":\"Carolina Bruy (102538242)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1722393\",\"wid\":\"0c15272f2a05100e4035a19a6e920000\",\"descriptor\":\"Agente de Servicio al Cliente - Mercado Franc\u00e9s - Industria Farmac\u00e9utica IS02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"165\",\"campaign_id\":\"704\",\"campaign_title\":\"R1722532 Work-at-Home - Customer Care Automotive VW BilingualFR\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Rep \u2013 Remote (Automotive, Bilingual: English \/ French)\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"ON\",\"postal_code\":\"\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Care Rep \u2013 Remote (Automotive, Bilingual: English \/ French)\",\"long_description\":\"<div>\\n<p><span class=\\\"emphasis-3\\\" style=\\\"background-color: #fbeeb8;\\\"><strong>* DOIT PARLER COURANTEMENT LE <u>FRAN&Ccedil;AIS<\/u> ET <u>L'ANGLAIS<\/u> *<\/strong><\/span><\/p>\\n<\/div>\\n<div>\\n<p><span class=\\\"emphasis-3\\\" style=\\\"background-color: #fbeeb8;\\\"><strong>* MUST SPEAK BOTH <u>FRENCH<\/u> AND <u>ENGLISH<\/u> FLUENTLY *<\/strong><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>DESCRIPTION DE L'EMPLOI<\/strong><\/p>\\n<p>Le\/la repr&eacute;sentant(e) du service &agrave; la client&egrave;le &ndash; T&eacute;l&eacute;travail (automobile, bilingue anglais\/fran&ccedil;ais) travaille &agrave; domicile et communique avec les clients par appels entrants et sortants et\/ou par Internet. Ce poste offre un service &agrave; la client&egrave;le de soutien et de r&eacute;solution des probl&egrave;mes courants et des questions concernant les produits et\/ou services des clients. (Nous acceptons les candidatures pour ce poste en continu. Les anciens combattants sont encourag&eacute;s &agrave; postuler.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>UNE NOUVELLE CARRI&Egrave;RE, ADAPT&Eacute;E &Agrave; VOUS<\/strong><\/p>\\n<p>Vous recherchez une r&eacute;orientation professionnelle en t&eacute;l&eacute;travail au sein d'une organisation internationale avant-gardiste qui cultive une culture inclusive et humaine, ainsi qu'un v&eacute;ritable sentiment d'appartenance&nbsp;? Souhaitez-vous vous joindre &agrave; une entreprise r&eacute;compens&eacute;e chaque ann&eacute;e par les prix &laquo;&nbsp;Meilleurs lieux de travail au monde&nbsp;&raquo;, &laquo;&nbsp;Employ&eacute;s les plus heureux&nbsp;&raquo; et &laquo;&nbsp;Meilleures entreprises pour l'&eacute;volution professionnelle&nbsp;&raquo;&nbsp;? Alors, un poste de repr&eacute;sentant du service &agrave; la client&egrave;le &agrave; distance chez Concentrix est pour vous&nbsp;!<\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le &agrave; distance (automobile, bilingue anglais\/fran&ccedil;ais), vous vous joindrez &agrave; une &eacute;quipe diversifi&eacute;e, originaire de plus de 70 pays, o&ugrave; tous les membres contribuent et se soutiennent mutuellement pour la r&eacute;ussite et le bien-&ecirc;tre de chacun, fi&egrave;rement unis comme des &laquo;&nbsp;acteurs du changement&nbsp;&raquo;. Ensemble, nous aidons les plus grandes marques mondiales &agrave; am&eacute;liorer leurs affaires gr&acirc;ce &agrave; des exp&eacute;riences client exceptionnelles et &agrave; des innovations technologiques. Et dans un contexte de croissance continue, nous sommes &agrave; la recherche de nouveaux talents pour se joindre &agrave; notre mission&nbsp;: des personnes aussi passionn&eacute;es que nous par l'excellence du service client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;VOLUTION DE CARRI&Egrave;RE ET D&Eacute;VELOPPEMENT PERSONNEL<\/strong><\/p>\\n<p>Voici une excellente occasion de t&eacute;l&eacute;travail qui vous permettra de repenser votre parcours professionnel et de vous faire des amis pour la vie. Nous vous fournirons toute la formation, la technologie et le soutien continu dont vous avez besoin pour r&eacute;ussir. De plus, chez Concentrix, le potentiel de d&eacute;veloppement professionnel (et personnel) est r&eacute;el. Pr&egrave;s de 80 % de nos gestionnaires et dirigeants ont d'ailleurs &eacute;t&eacute; promus &agrave; l'interne&nbsp;! C'est pourquoi nous offrons une gamme de programmes GRATUITS de formation et de d&eacute;veloppement du leadership, con&ccedil;us pour vous accompagner vers la carri&egrave;re dont vous avez toujours r&ecirc;v&eacute;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>VOTRE POSTE<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le (automobile, bilingue anglais\/fran&ccedil;ais) en t&eacute;l&eacute;travail, vous devrez&nbsp;:<\/p>\\n<ul>\\n<li>Fournir un soutien &agrave; la client&egrave;le entrant &agrave; l'aide d'un guide de flux d'appels dans la langue de pr&eacute;f&eacute;rence du client.<\/li>\\n<li>Aider les clients &agrave; r&eacute;soudre les probl&egrave;mes techniques de base.<\/li>\\n<li>Faire le suivi, documenter et r&eacute;cup&eacute;rer des informations dans les bases de donn&eacute;es.<\/li>\\n<li>Offrir des produits et\/ou services suppl&eacute;mentaires.<\/li>\\n<li>Offrir une exp&eacute;rience client experte&hellip; avec le sourire.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>VOS QUALIFICATIONS<\/strong><\/p>\\n<p>Vos comp&eacute;tences, votre int&eacute;grit&eacute;, vos connaissances et votre compassion sinc&egrave;re vous permettront d'optimiser vos interactions avec les clients et de r&eacute;ussir. Les autres qualifications requises pour notre poste de repr&eacute;sentant du service &agrave; la client&egrave;le (automobile, bilingue : anglais \/ fran&ccedil;ais) (T&eacute;l&eacute;travail) comprennent&nbsp;:<\/p>\\n<ul>\\n<li>La capacit&eacute; de parler couramment fran&ccedil;ais et anglais (niveau C1 du CECR ou sup&eacute;rieur de pr&eacute;f&eacute;rence)<\/li>\\n<li>Au moins un an d'exp&eacute;rience en service &agrave; la client&egrave;le<\/li>\\n<li>Disponibilit&eacute; flexible<\/li>\\n<li>Dipl&ocirc;me d'&eacute;tudes secondaires ou dipl&ocirc;me d'&eacute;tudes g&eacute;n&eacute;rales<\/li>\\n<li>Un environnement calme et sans distractions pour travailler de la maison<\/li>\\n<li>Ma&icirc;trise du multit&acirc;che rapide<\/li>\\n<li>D&eacute;sir d'apprendre de nouvelles technologies<\/li>\\n<li>Excellentes comp&eacute;tences en navigation informatique et connaissance de l'informatique<\/li>\\n<li>Un ordinateur de bureau ou portable pour effectuer des tests informatiques et Internet&nbsp;; un ordinateur de travail peut &ecirc;tre fourni selon le poste propos&eacute;, mais sans garantie (&agrave; discuter avec un recruteur)<\/li>\\n<li>Internet haute vitesse (sans Wi-Fi, ni point d'acc&egrave;s, ni satellite) et un t&eacute;l&eacute;phone intelligent<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>LES AVANTAGES POUR VOUS<\/strong><\/p>\\n<p>L'un des principes de notre culture d'entreprise est le suivant&nbsp;: &laquo;&nbsp;Nous soutenons nos collaborateurs.C'est pourquoi nous investissons massivement dans nos solutions novatrices, notre infrastructure et nos comp&eacute;tences afin d'assurer le succ&egrave;s &agrave; long terme de nos &eacute;quipes et de nos clients. Nous investissons &eacute;galement en VOUS pour accompagner votre parcours professionnel et votre d&eacute;veloppement personnel. Ce poste vous offre aussi&nbsp;:<\/p>\\n<ul>\\n<li>Le salaire de base pour ce poste est de 23,35 $\/heure (le taux horaire ne sera pas inf&eacute;rieur au salaire minimum applicable), auquel s'ajoutent des primes li&eacute;es &agrave; la performance individuelle et &agrave; celle de l'entreprise. Le salaire r&eacute;el variera selon le lieu de travail, les qualifications, les comp&eacute;tences, la formation, l'exp&eacute;rience et les aptitudes. Les avantages sociaux offerts aux employ&eacute;s admissibles &agrave; ce poste comprennent une assurance maladie, dentaire et optique, un programme complet d'aide aux employ&eacute;s (PAE), un r&eacute;gime enregistr&eacute; d'&eacute;pargne-retraite, des cong&eacute;s pay&eacute;s et des jours de formation r&eacute;mun&eacute;r&eacute;s.<\/li>\\n<li>Option d'inscription DailyPay pour recevoir votre salaire &agrave; l'avance, quand vous le souhaitez.<\/li>\\n<li>Formations r&eacute;mun&eacute;r&eacute;es et primes de performance.<\/li>\\n<li>Possibilit&eacute;s de primes de recommandation lucratives.<\/li>\\n<li>Opportunit&eacute;s de r&eacute;seautage avec des groupes organis&eacute;s sur les th&egrave;mes suivants&nbsp;: R&eacute;seau de femmes, Professionnels noirs, Fiert&eacute; LGBTQ+, Capacit&eacute; (handicap), Dynamique (neurodiversit&eacute;), Femmes dans la technologie, Champions OneEarth, et plus encore.<\/li>\\n<li>Programmes de sant&eacute; et de bien-&ecirc;tre avec des partenaires form&eacute;s pour promouvoir une vie saine.<\/li>\\n<li>Programmes de mentorat pour un parcours professionnel enrichissant.<\/li>\\n<li>T&eacute;l&eacute;travail pratique.<\/li>\\n<li>Programmes et &eacute;v&eacute;nements favorisant la diversit&eacute;, l'&eacute;quit&eacute; et l'inclusion, ainsi que la citoyennet&eacute; mondiale, le d&eacute;veloppement durable et le soutien communautaire.<\/li>\\n<li>C&eacute;l&eacute;brations pour la Journ&eacute;e Concentrix, la Journ&eacute;e d'appr&eacute;ciation des acteurs du changement, la Semaine du service &agrave; la client&egrave;le, la Journ&eacute;e mondiale du nettoyage, #MaPromesseOneEarth, et plus encore.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>R&Eacute;INVENTEZ LA MEILLEURE VERSION DE VOUS-M&Ecirc;ME&nbsp;!<\/strong><\/p>\\n<p>Si tout cela vous semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de votre carri&egrave;re, n'h&eacute;sitez pas &agrave; nous contacter. Postulez d&egrave;s aujourd'hui et d&eacute;couvrez pourquoi plus de 440&nbsp;000 personnes innovatrices &agrave; travers le monde consid&egrave;rent Concentrix comme leur &laquo;&nbsp;employeur de choix&nbsp;&raquo;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>OFFRE D'EMPLOI<\/strong><\/p>\\n<p>Nous acceptons les candidatures pour ce poste en continu. Il s'agit actuellement d'un poste vacant imm&eacute;diat&nbsp;; cependant, nous &eacute;tudions aussi les candidatures pour de futures opportunit&eacute;s. Nous encourageons toutes les personnes int&eacute;ress&eacute;es &agrave; postuler.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Exigences physiques et mentales<\/strong><\/p>\\n<p>L&rsquo;employ&eacute; doit r&eacute;guli&egrave;rement utiliser un ordinateur, un clavier, un t&eacute;l&eacute;phone ou un casque d&rsquo;&eacute;coute, ainsi que d&rsquo;autres &eacute;quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g&eacute;n&eacute;ralement de nature s&eacute;dentaire.<br \/><br \/><\/p>\\n<p><strong>D&eacute;claration d'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Concentrix s'engage en faveur de l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi et ne fait aucune discrimination fond&eacute;e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet&eacute;, la croyance, le sexe, l'orientation sexuelle, l'identit&eacute; ou l'expression de genre, l'&acirc;ge, l'&eacute;tat civil ou familial, le handicap, ou toute autre cat&eacute;gorie prot&eacute;g&eacute;e par la l&eacute;gislation provinciale sur les droits de la personne.<br \/><br \/><\/p>\\n<p><strong>D&eacute;claration d'am&eacute;nagement raisonnable<br \/><\/strong><\/p>\\n<p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage &agrave; offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am&eacute;nagement raisonnable pour participer &agrave; n'importe quelle &eacute;tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent &ecirc;tre faites en contactant <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait&eacute;es de mani&egrave;re confidentielle et utilis&eacute;es uniquement pour faciliter votre participation au processus de recrutement.<br \/><br \/><\/p>\\n<p><strong>Intelligence artificielle (IA)<br \/><\/strong><\/p>\\n<p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou &agrave; l'&eacute;valuation des candidats. Ces outils pourraient &ecirc;tre utilis&eacute;s pour &eacute;valuer les CV, les candidatures et d'autres documents soumis afin de nous aider &agrave; identifier les meilleurs candidats pour le poste. <br \/><br \/><\/p>\\n<p><strong>Autorisation de travail<\/strong><\/p>\\n<p>Seuls les candidats qualifi&eacute;s l&eacute;galement autoris&eacute;s &agrave; travailler au Canada seront consid&eacute;r&eacute;s. Actuellement, ce poste ne peut &ecirc;tre exerc&eacute; que dans les provinces\/territoires suivants : <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/>Pour plus d'informations sur les provinces de travail disponibles et l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi en tant que candidat, veuillez cliquer <\/strong><strong><u>ICI<\/u><\/strong><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>---<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB DESCRIPTION<\/strong><\/p>\\n<p>The Customer Care Rep &ndash; Remote (Automotive, Bilingual: English \/ French) works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and\/or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a remote Customer Care Rep &ndash; (Automotive, Bilingual: English \/ French), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Care Rep &ndash; (Automotive, Bilingual: English \/ French) working from home, you will:<\/p>\\n<ul>\\n<li>\\n<p>Provide inbound customer support using a call flow guide in the customer&rsquo;s preferred language<\/p>\\n<\/li>\\n<li>\\n<p>Help customers resolve basic technical issues<\/p>\\n<\/li>\\n<li>\\n<p>Track, document, and retrieve information in databases<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Deliver expert customer experiences&hellip;with a smile.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Care Rep &ndash; (Automotive, Bilingual: English \/ French) (Remote) role include:<\/p>\\n<ul>\\n<li>\\n<p>The ability to speak fluent French and English (C1 CEFR score or better preferred)<\/p>\\n<\/li>\\n<li>\\n<p>1+ year of customer service experience<\/p>\\n<\/li>\\n<li>\\n<p>Open availability<\/p>\\n<\/li>\\n<li>\\n<p>A high school diploma or GED<\/p>\\n<\/li>\\n<li>\\n<p>A quiet, distraction-free environment to work from in your home<\/p>\\n<\/li>\\n<li>\\n<p>Proficiency in fast-paced multi-tasking<\/p>\\n<\/li>\\n<li>\\n<p>Eagerness to learn new technologies<\/p>\\n<\/li>\\n<li>\\n<p>Strong computer navigation skills and PC knowledge<\/p>\\n<\/li>\\n<li>\\n<p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p>\\n<\/li>\\n<li>\\n<p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>\\n<p>The base salary for this position is $23.35\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p>\\n<\/li>\\n<li>\\n<p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p>\\n<\/li>\\n<li>\\n<p>Paid training and performance-based incentives<\/p>\\n<\/li>\\n<li>\\n<p>Lucrative employee referral bonus opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p>\\n<\/li>\\n<li>\\n<p>Health and wellness programs with trained partners to help promote a healthy you<\/p>\\n<\/li>\\n<li>\\n<p>Mentorship programs that support your rewarding career journey&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Work-from-home convenience<\/p>\\n<\/li>\\n<li>\\n<p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p>\\n<\/li>\\n<li>\\n<p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><br \/><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/><\/strong><\/p>\\n<p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<br \/>\\n<p>&nbsp;<\/p>\\n<p>#wfh #wah<\/p>\\n<\/div>\",\"ats_external_id\":\"R1722532\",\"location\":\"Remote, CAN\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T19:59:04.265-04:00\",\"created_at\":\"2026-04-14T10:59:09.301-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDQ?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"CAN\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"recruiter\":{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-347891\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Customer-Service-Rep---Remote--Automotive--Bilingual--English---French-_R1672293\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Customer-Service-Rep---Remote--Automotive--Bilingual--English---French-_R1672293\/apply\",\"job_requisition_id\":\"R1672293\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a87018af1fe5f4b0719a418\",\"address\":\"thomas.mcmanus@concentrix.com\"},\"last_name\":\"Mcmanus\",\"first_name\":\"Thomas\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1672293\",\"wid\":\"fedde5c1af281030b958a45ebcc90000\",\"descriptor\":\"R1672293 Customer Service Rep \u2013 Remote (Automotive, Bilingual: English \/ French) (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1077\",\"campaign_id\":\"17089\",\"campaign_title\":\"Associate Director, External Marketing R1721207\",\"campaign_type\":\"job_application\",\"job_title\":\"Global Director of Analyst Relations\",\"street\":\"CAN ON Work-at-Home\",\"address\":\"CAN ON Work-at-Home\",\"city\":\"CAN\",\"state\":\"Ontario\",\"postal_code\":\"L5B 1R6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"Concentrix is a global technology and services leader. Our portfolio spans end-to-end business services, technology solutions, and an expanding suite of AI-powered products. How analysts see us shapes how buyers shortlist us and how the market values what we're building. This role owns that story.\\nThe Associate Director of Analyst Relations is the primary architect of how Concentrix is perceived, positioned, and evaluated across the analyst community. You will manage a portfolio of strategic relationships with the world's most influential research firms. From Gartner, Forrester, and IDC to the services-focused specialists: Everest Group, NelsonHall, ISG, and HFS Research. You'll lead every formal evaluation cycle, from RFI submission to briefing and rebuttal. And you'll build the kind of ongoing analyst relationships that move the needle long before a report is written.\\nThis is a high-profile role with significant executive visibility. You will lead a small team and work closely with the CMO, product and practice leaders, and senior business stakeholders to align AR strategy with commercial priorities.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>Our portfolio spans end-to-end business services, technology solutions, and an expanding suite of AI-powered products. How analysts see us shapes how buyers shortlist us and how the market values what we&#39;re building. This role owns that story.<\/p><p><\/p><p>The <span>Global Director of Analyst Relations<\/span> is the primary architect of how Concentrix is perceived, positioned, and evaluated across the analyst community. You will manage a portfolio of strategic relationships with the world&#39;s most influential research firms. From Gartner, Forrester, and IDC to the services-focused specialists: Everest Group, NelsonHall, ISG, and HFS Research. You&#39;ll lead every formal evaluation cycle, from RFI submission to briefing and rebuttal. And you&#39;ll build the kind of ongoing analyst relationships that move the needle long before a report is written.<\/p><p><\/p><p>Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Opportunity Statement<\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p>Reasonable Accommodation Statement<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p>Artificial Intelligence (AI)<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p>Work Authorization<\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK. For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p><\/p><p>This is a high-profile role with significant executive visibility. You will lead a small team and work closely with the CMO, product and practice leaders, and senior business stakeholders to align AR strategy with commercial priorities.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><b>Strategy and positioning<\/b><\/p><ul><li>Define and own the global AR strategy, aligned to Concentrix&#39;s commercial and brand objectives across its comprehensive technology and services portfolio covering strategy and design, data &amp; AI, engineering, and outsourcing, as well as a suite of proprietary AI products.<\/li><li>Build a prioritised analyst coverage map \u2013 identifying which firms, practices, and evaluations matter most to the business and our buyers.<\/li><li>Develop clear, differentiated narratives for each coverage area, translating complex capabilities into compelling analyst-facing stories.<\/li><li>Advise senior leadership on analyst perceptions, competitive positioning, and how external narratives are shifting.<\/li><\/ul><p><b>Relationship management<\/b><\/p><ul><li>Own and actively develop a portfolio of relationships with senior analysts at Gartner, Forrester, IDC, Everest Group, NelsonHall, ISG, HFS Research, and others relevant to the services, technology, and AI markets.<\/li><li>Run a proactive engagement calendar: regular inquiries and briefings, strategic advisory sessions, analyst days, and executive introductions. Not just reactive responses to evaluation cycles.<\/li><li>Act as the primary point of contact for inbound analyst enquiries, identifying and preparing internal subject matter experts for high-quality interactions.<\/li><\/ul><p><br \/><b>Evaluations and RFIs<\/b><\/p><ul><li>Lead end-to-end management of all major evaluations: Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, Everest PEAK Matrix, NelsonHall NEAT, ISG Provider Lens, and equivalent frameworks.<\/li><li>Own RFI response strategy and execution \u2013 coordinating across technology, practices, delivery, and go-to-market teams to build submissions that are accurate, competitive, and compelling.<\/li><li>Manage vendor briefings, product demonstrations, and client reference coordination as part of evaluation processes.<\/li><li>Track evaluation timelines, submission windows, and rebuttal opportunities across a complex, multi-firm calendar.<\/li><\/ul><p><br \/><b>Market intelligence<\/b><\/p><ul><li>Monitor analyst coverage of Concentrix and key competitors. Surface insights that inform product, marketing, and sales strategy.<\/li><li>Translate analyst perspectives and emerging research themes into actionable intelligence for internal stakeholders.<\/li><li>Track mentions and share of voice across key research publications and evaluations; report on AR programme impact in terms that connect to pipeline and commercial outcomes.<\/li><\/ul><p><br \/><b>Internal alignment<\/b><\/p><ul><li>Work closely with Product Marketing, Practice leads, Market Intelligence, and the broader marketing team to ensure AR messaging is consistent with go-to-market positioning.<\/li><li>Equip sales and pre-sales teams with analyst-validated proof points, research citations, and evaluation outcomes that accelerate deal cycles.<\/li><\/ul><p>Manage and direct external AR agencies, ensuring agency output is strategically aligned, commercially focused, and consistently on-message across all evaluation and engagement activity.<br \/>\u00a0<\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you have:<\/p><ul><li>10&#43; years in analyst relations within a global B2B technology, services, or CX business, or in a client-facing advisory role at an analyst firm.<\/li><li>Deep, established relationships with senior analysts across Gartner, Forrester, IDC, Everest Group, NelsonHall, ISG, and HFS Research.<\/li><li>Proven track record managing complex, multi-firm evaluation programmes including Magic Quadrant, Forrester Wave, PEAK Matrix, and equivalent, from RFI through rebuttal.<\/li><li>Able to translate technical and service capability into sharp, analyst-ready positioning; you write and communicate with clarity and confidence.<\/li><li>Commercial instincts that connect analyst coverage to buyer decisions, shortlists, and deal outcomes, and the ability to translate that intelligence into product narratives, GTM strategy, and competitive messaging.<\/li><li>Strategic thinker who can also execute: you build the plan and deliver it, managing multiple senior stakeholders and competing priorities across a matrixed global organisation.<\/li><li>Comfortable working alongside and coaching C-suite executives for high-stakes analyst interactions.<\/li><li>Experience building or transforming an AR function, including team leadership and establishing new coverage relationships from a standing start.<\/li><li>Deep understanding of the AI and digital services landscape and how analyst coverage in these areas is evolving.<\/li><li>Formal certifications or training desirable (e.g. IIAR, CXL, PMA, or equivalent).<\/li><\/ul><p><\/p><p>The base salary range for this position is $139,500.00 - $155,000.00 CAD plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance comprehensive employee assistance program (EAP), registered retirement savings plan paid time off holidays, and paid training days.<\/p><p><\/p><p>The deadline to apply for this position is: May 15th, 2026. This position is for an existing immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1721207\",\"location\":\"CAN, Ontario\",\"job_type\":\"full_time\",\"salary\":\"144000\",\"salary_type\":\"annually\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-05-08T00:04:57.834+08:00\",\"created_at\":\"2026-04-14T00:04:30.360+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzA4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Associate-Director--Analyst-Relations_R1721207\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"organization_reference_id\":\"MCNCA\"},\"location\":{\"city\":\"CAN\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L5B 1R6\",\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0412\",\"descriptor\":\"Director, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371637\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Associate-Director--Analyst-Relations_R1721207\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Associate-Director--Analyst-Relations_R1721207\/apply\",\"job_requisition_id\":\"R1721207\"}],\"organizations\":[{\"wid\":\"f9af6d726098019bab7d69163c069fbc\",\"descriptor\":\"(CORP) Corporate Marketing\",\"reference_id\":\"CORPORATEMKTNG\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNCA\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rob.hamblett@concentrix.com\"},\"first_name\":\"Rob Hamblett (102526725)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1721207\",\"wid\":\"05b3015c950a102538d7cc90c47e0000\",\"descriptor\":\"Global Director of Analyst Relations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1078\",\"campaign_id\":\"17057\",\"campaign_title\":\"Associate, Customer Acquisition R1720888\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Customer Acquisition\",\"street\":\"JPN Fukuoka - Akasaka\",\"address\":\"JPN Fukuoka - Akasaka\",\"city\":\"Fukuoka\",\"state\":\"Fukuoka\",\"postal_code\":\"810-0042\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"The Associate Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1720888\",\"location\":\"Fukuoka, Fukuoka\",\"job_type\":\"full_time\",\"salary\":\"4080780\",\"salary_type\":\"annually\",\"salary_currency\":\"JPY\",\"updated_at\":\"2026-05-07T14:05:14.942+08:00\",\"created_at\":\"2026-04-13T20:05:16.055+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzA1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/Associate--Customer-Acquisition_R1720888\/apply\",\"head_count\":\"19\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"organization_reference_id\":\"RJP01\"},\"location\":{\"city\":\"Fukuoka\",\"state\":\"Fukuoka\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"810-0042\",\"primary_location\":{\"id\":\"JP-FUK-AKASA-01\",\"wid\":\"66e06861906d0106b8d6a8e11016f85f\",\"descriptor\":\"JPN Fukuoka - Akasaka\"}},\"languages\":[\"Japanese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"kumiko.jester@concentrix.com\"},\"first_name\":\"Jester, Kumiko \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102382964\",\"wid\":\"d5b3219023f0102b3db6728b585a0000\",\"descriptor\":\"Kumiko Jester \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09 (102382964)\"},{\"id\":\"101485157\",\"wid\":\"ad7b4447e017016a5c2ff0ab93366b19\",\"descriptor\":\"Satoko Nishi \uff08\u897f \u77e5\u5b50 - \uff86\uff7c \uff7b\uff84\uff7a\uff09 (101485157)\"},{\"id\":\"021337\",\"wid\":\"add864161de610053d1469a350270000\",\"descriptor\":\"Hitomi Maeda \uff08\u524d\u7530 \u4ec1\u7f8e - \uff8f\uff74\uff80\uff9e \uff8b\uff84\uff90\uff09 (021337)\"},{\"id\":\"021180\",\"wid\":\"8aac57eb756810053cecdb91e0d60000\",\"descriptor\":\"Nobuhiro Kugai \uff08\u4e45\u8c9d \u4fe1\u535a - \uff78\uff76\uff9e\uff72 \uff89\uff8c\uff9e\uff8b\uff9b\uff09 (021180)\"},{\"id\":\"1031336\",\"wid\":\"9f196ba80a8701cf5e7028420119be6b\",\"descriptor\":\"Toru Onodera \uff08\u5c0f\u91ce\u5bfa \u5fb9 - \uff75\uff89\uff83\uff9e\uff97 \uff84\uff75\uff99\uff09 (1031336)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI01CA\",\"descriptor\":\"Associate, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371472\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/Associate--Customer-Acquisition_R1720888\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/Associate--Customer-Acquisition_R1720888\/apply\",\"job_requisition_id\":\"R1720888\"}],\"organizations\":[{\"wid\":\"a9c3f47b9f041017787d445ae4bc0000\",\"descriptor\":\"W1018W Uber B2B Pilot JPN\",\"reference_id\":\"W1018W\",\"custom_reference_id\":\"W1018W\",\"company_reference_id\":null},{\"wid\":\"968a85d1cde710171d2acdec17d90000\",\"descriptor\":\"26396 - UBER - 980009903\",\"reference_id\":\"980009903\",\"custom_reference_id\":\"980009903\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"custom_reference_id\":null,\"company_reference_id\":\"RJP01\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"katsuyoshi.uezato@concentrix.com\"},\"first_name\":\"Katsuyoshi Uezato \uff08\u4e0a\u91cc \u52dd\u6176 - \uff73\uff74\uff7b\uff9e\uff84 \uff76\uff82\uff96\uff7c\uff09 (017348)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720888\",\"wid\":\"981b342af36c10252ff41b5fc2520000\",\"descriptor\":\"Associate, Customer Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1079\",\"campaign_id\":\"17056\",\"campaign_title\":\"Specialist, Customer Acquisition R1720889\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition\",\"street\":\"JPN Fukuoka - Akasaka\",\"address\":\"JPN Fukuoka - Akasaka\",\"city\":\"Fukuoka\",\"state\":\"Fukuoka\",\"postal_code\":\"810-0042\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1720889\",\"location\":\"Fukuoka, Fukuoka\",\"job_type\":\"full_time\",\"salary\":\"4641480\",\"salary_type\":\"annually\",\"salary_currency\":\"JPY\",\"updated_at\":\"2026-05-07T14:05:14.832+08:00\",\"created_at\":\"2026-04-13T20:05:15.820+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzA1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/Specialist--Customer-Acquisition_R1720889\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"organization_reference_id\":\"RJP01\"},\"location\":{\"city\":\"Fukuoka\",\"state\":\"Fukuoka\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"810-0042\",\"primary_location\":{\"id\":\"JP-FUK-AKASA-01\",\"wid\":\"66e06861906d0106b8d6a8e11016f85f\",\"descriptor\":\"JPN Fukuoka - Akasaka\"}},\"languages\":[\"Japanese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"kumiko.jester@concentrix.com\"},\"first_name\":\"Jester, Kumiko \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102382964\",\"wid\":\"d5b3219023f0102b3db6728b585a0000\",\"descriptor\":\"Kumiko Jester \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09 (102382964)\"},{\"id\":\"101485157\",\"wid\":\"ad7b4447e017016a5c2ff0ab93366b19\",\"descriptor\":\"Satoko Nishi \uff08\u897f \u77e5\u5b50 - \uff86\uff7c \uff7b\uff84\uff7a\uff09 (101485157)\"},{\"id\":\"021337\",\"wid\":\"add864161de610053d1469a350270000\",\"descriptor\":\"Hitomi Maeda \uff08\u524d\u7530 \u4ec1\u7f8e - \uff8f\uff74\uff80\uff9e \uff8b\uff84\uff90\uff09 (021337)\"},{\"id\":\"021180\",\"wid\":\"8aac57eb756810053cecdb91e0d60000\",\"descriptor\":\"Nobuhiro Kugai \uff08\u4e45\u8c9d \u4fe1\u535a - \uff78\uff76\uff9e\uff72 \uff89\uff8c\uff9e\uff8b\uff9b\uff09 (021180)\"},{\"id\":\"1031336\",\"wid\":\"9f196ba80a8701cf5e7028420119be6b\",\"descriptor\":\"Toru Onodera \uff08\u5c0f\u91ce\u5bfa \u5fb9 - \uff75\uff89\uff83\uff9e\uff97 \uff84\uff75\uff99\uff09 (1031336)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371382\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/Specialist--Customer-Acquisition_R1720889\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/Specialist--Customer-Acquisition_R1720889\/apply\",\"job_requisition_id\":\"R1720889\"}],\"organizations\":[{\"wid\":\"a9c3f47b9f041017787d445ae4bc0000\",\"descriptor\":\"W1018W Uber B2B Pilot JPN\",\"reference_id\":\"W1018W\",\"custom_reference_id\":\"W1018W\",\"company_reference_id\":null},{\"wid\":\"968a85d1cde710171d2acdec17d90000\",\"descriptor\":\"26396 - UBER - 980009903\",\"reference_id\":\"980009903\",\"custom_reference_id\":\"980009903\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"custom_reference_id\":null,\"company_reference_id\":\"RJP01\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"katsuyoshi.uezato@concentrix.com\"},\"first_name\":\"Katsuyoshi Uezato \uff08\u4e0a\u91cc \u52dd\u6176 - \uff73\uff74\uff7b\uff9e\uff84 \uff76\uff82\uff96\uff7c\uff09 (017348)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720889\",\"wid\":\"42a59c5b879a10252fead313397a0000\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1080\",\"campaign_id\":\"17013\",\"campaign_title\":\"Director, Software Architecture (TCF) R1703315\",\"campaign_type\":\"job_application\",\"job_title\":\"Head of CCaaS Customer Success\",\"street\":\"AUS Sydney - Level 21-Suite 1, 175 Pitt Street\",\"address\":\"AUS Sydney - Level 21-Suite 1, 175 Pitt Street\",\"city\":\"Sydney\",\"state\":\"New South Wales\",\"postal_code\":\"2000\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"\",\"long_description\":\"<h3>At <b>Concentrix Catalyst<\/b>, we\u2019re looking for a strategic, commercially minded <b>Head of CCaaS Customer Success<\/b> to own the full customer value journey for our Contact Centre as a Service (CCaaS) platform, from first engagement through to long-term retention and expansion.<\/h3><p><\/p><p>This is a senior leadership role at the intersection of technology, customer experience and commercial growth. You\u2019ll lead across pre-sales, onboarding, adoption and renewal, ensuring our enterprise and mid-market customers don\u2019t just implement our platform, they realise measurable, lasting value from it.<\/p><p><\/p><p>You\u2019ll partner closely with Sales from the earliest stages, shaping outcome-led solutions and acting as a trusted advisor throughout the sales process. From there, you\u2019ll define how we deliver customer success at scale, building the frameworks, team and discipline needed to drive adoption, value realisation and long-term growth.<\/p><p><\/p><p><b>In this role, you will:<\/b><\/p><ul><li>Lead customer engagement end-to-end, from discovery and solution design through to adoption, retention and expansion<\/li><li>Own the CCaaS solution narrative across pre-sales cycles, including demos, RFPs and proof-of-concepts<\/li><li>Build compelling ROI and TCO cases that connect platform capability to real business outcomes<\/li><li>Establish structured success plans aligned to key metrics such as CSAT, AHT, utilisation and contact deflection<\/li><li>Develop scalable playbooks for onboarding, QBRs, adoption and risk management<\/li><li>Build and lead a high-performing team across Solutions Engineering, Customer Success and Onboarding<\/li><li>Partner with Sales and Managed Services to identify and drive expansion opportunities<\/li><li>Lead executive-level customer conversations, articulating value and securing long-term commitments<\/li><\/ul><p>You\u2019ll also act as the authority on how customers get the most from the platform, combining deep technical knowledge with real world contact centre experience. You\u2019ll define optimisation frameworks, guide best-practice adoption and ensure customers are leveraging capabilities like omnichannel routing, AI-powered virtual agents, analytics and workforce optimisation to maximum effect.<\/p><p>At the same time, you\u2019ll stay close to emerging trends, particularly in AI-driven customer experience, ensuring both your team and your customers are always one step ahead.<\/p><p><\/p><p><b>We\u2019re looking for someone who brings:<\/b><\/p><ul><li>8&#43; years\u2019 experience in Customer Success, Account Management, or Professional Services<\/li><li>Proven leadership experience building and scaling high-performing teams<\/li><li>Deep expertise in CCaaS platforms and contact centre operations<\/li><li>Strong commercial acumen, with ownership of renewal and growth targets<\/li><li>Confidence engaging C-suite stakeholders and leading executive conversations<\/li><li>The ability to translate complex technical capabilities into clear business value<\/li><li>A collaborative, low-ego leadership style that builds trust across functions<\/li><\/ul><p><\/p><p>Experience with AI-powered contact centre capabilities, workforce management, customer success platforms (such as Gainsight or Salesforce) and relevant compliance frameworks will be highly regarded.<\/p><p><\/p><p>This is an opportunity to define what great customer success looks like in a rapidly evolving CCaaS and AI landscape, and to build a function that directly drives customer outcomes, product innovation and commercial growth.<\/p><p><\/p><p><b>If you\u2019re ready to lead from the front and shape the future of customer experience, we\u2019d love to hear from you.<\/b><\/p>\",\"ats_external_id\":\"R1703315\",\"location\":\"Sydney, New South Wales\",\"job_type\":\"full_time\",\"salary\":\"250000\",\"salary_type\":\"annually\",\"salary_currency\":\"AUD\",\"updated_at\":\"2026-04-13T10:08:20.777+08:00\",\"created_at\":\"2026-04-13T10:07:19.276+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzAxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Sydney---Level-21-Suite-1-175-Pitt-Street\/Head-of-CCaaS-Customer-Success_R1703315\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"organization_reference_id\":\"TSPAU\"},\"location\":{\"city\":\"Sydney\",\"state\":\"New South Wales\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"2000\",\"primary_location\":{\"id\":\"AU-SYD-PITTS-01\",\"wid\":\"a48f1f8c60a4102a4fd3339615d90000\",\"descriptor\":\"AUS Sydney - Level 21-Suite 1, 175 Pitt Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sylvia.bozikian@concentrix.com\"},\"first_name\":\"Bozikian, Sylvia\"},\"categories\":[{\"descriptor\":\"CF Architecture\"}],\"recruiters\":[{\"id\":\"101882746\",\"wid\":\"79a952415201018314506701e70da345\",\"descriptor\":\"Sylvia Bozikian (101882746)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0150\",\"descriptor\":\"Director, Software Architecture (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368287\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Sydney---Level-21-Suite-1-175-Pitt-Street\/Head-of-CCaaS-Customer-Success_R1703315\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Sydney---Level-21-Suite-1-175-Pitt-Street\/Head-of-CCaaS-Customer-Success_R1703315\/apply\",\"job_requisition_id\":\"R1703315\"}],\"organizations\":[{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"custom_reference_id\":null,\"company_reference_id\":\"TSPAU\"},{\"wid\":\"234614b464d8101571934940fca80000\",\"descriptor\":\"W0ZV8O Anzrgn_Catalyst Other\",\"reference_id\":\"W0ZV8O\",\"custom_reference_id\":\"W0ZV8O\",\"company_reference_id\":null},{\"wid\":\"aa89cf143da410156f3c075fec5a0000\",\"descriptor\":\"23470 - Opexother - ANZRGNCATOTH\",\"reference_id\":\"ANZRGNCATOTH\",\"custom_reference_id\":\"ANZRGNCATOTH\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098010b3037831f3c0600c2\",\"descriptor\":\"(REGION) Catalyst Intl Sales & Marketing\",\"reference_id\":\"TS-SALESMKTG\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jonas.katzellenbourg@concentrix.com\"},\"first_name\":\"Jonas Katzellenbourg (101873977)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1703315\",\"wid\":\"ffe5396c4c7710250c65b7b302a00000\",\"descriptor\":\"Head of CCaaS Customer Success\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T5\",\"wid\":\"c8e0e0a8af1d10106114b06393170000\",\"descriptor\":\"Grade T5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1081\",\"campaign_id\":\"17007\",\"campaign_title\":\"Janitor R1721226\",\"campaign_type\":\"job_application\",\"job_title\":\"Personal de Limpieza\",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"San Isidro\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"En Concentrix Per\u00fa, nos encontramos en la b\u00fasqueda de un\/a Operario\/a de Limpieza para nuestras oficinas ubicadas en San Isidro. Buscamos una persona responsable, proactiva y comprometida, que contribuya a mantener ambientes limpios, ordenados y adecuados para el desarrollo de las actividades del personal.\",\"long_description\":\"<p>&#x1f6e0;\ufe0f Funciones principales<br \/>Realizar la limpieza y desinfecci\u00f3n de oficinas, escritorios, \u00e1reas comunes y servicios higi\u00e9nicos.<br \/>Mantener el orden y la limpieza en zonas de alto tr\u00e1nsito.<br \/>Utilizar correctamente los insumos y productos de limpieza asignados.<br \/>Reponer materiales de higiene (papel, jab\u00f3n, etc.) cuando sea necesario.<br \/>Cumplir con los protocolos de limpieza y seguridad establecidos por la empresa.<br \/>Reportar cualquier incidencia o necesidad de mantenimiento en las instalaciones.<br \/>\u2705 Requisitos<br \/>Educaci\u00f3n m\u00ednima: Primaria completa<br \/>Experiencia m\u00ednima de 3 meses en limpieza (oficinas, ba\u00f1os o espacios de alto tr\u00e1nsito)<br \/>Conocimiento b\u00e1sico en el uso de productos de limpieza<br \/>Buena condici\u00f3n f\u00edsica y salud<br \/>Actitud responsable, puntualidad y compromiso<br \/>Capacidad para trabajar en equipo y buena disposici\u00f3n<br \/>&#x1f4bc; Condiciones laborales<br \/>&#x1f4cd; Ubicaci\u00f3n: Av. Camino Real 195, San Isidro (Santa Luisa)<br \/>&#x1f552; Turnos fijos a elegir:<br \/>Ma\u00f1ana: 9am a 6pm<br \/>Tarde: 1pm a 10pm<br \/>&#x1f37d;\ufe0f 1 hora de almuerzo incluida<br \/>&#x1f4c5; Descanso: 1 d\u00eda a la semana<br \/>&#x1f4b0; Remuneraci\u00f3n acorde al mercado<br \/>&#x1f4c4; Planilla completa desde el primer d\u00eda (beneficios de ley)<br \/>&#x1f91d; Contrato directo con la empresa<\/p>\",\"ats_external_id\":\"R1721226\",\"location\":\"San Isidro, Lima\",\"job_type\":\"full_time\",\"salary\":\"1130\",\"salary_type\":\"monthly\",\"salary_currency\":\"PEN\",\"updated_at\":\"2026-04-11T06:05:20.777+08:00\",\"created_at\":\"2026-04-11T06:04:19.789+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzAwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Personal-de-Limpieza_R1721226\/apply\",\"head_count\":\"4\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"organization_reference_id\":\"WPE02\"},\"location\":{\"city\":\"San Isidro\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"PE-LIM-SANLU-01\",\"wid\":\"071c55911ca81018377751ee0d690000\",\"descriptor\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ruth.velasque@concentrix.com\"},\"first_name\":\"Velasque Espinoza, Ruth Vanessa\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"102630292\",\"wid\":\"c5682ed6077b10155e76a517e89c0002\",\"descriptor\":\"Ruth Velasque Espinoza (102630292)\"},{\"id\":\"103268755\",\"wid\":\"22fffe5416281003979cca8c27c00000\",\"descriptor\":\"Denisse Venegas Torres (103268755)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1114\",\"descriptor\":\"Janitor\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368162\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Personal-de-Limpieza_R1721226\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Personal-de-Limpieza_R1721226\/apply\",\"job_requisition_id\":\"R1721226\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"custom_reference_id\":null,\"company_reference_id\":\"WPE02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kusy.arosemena@concentrix.com\"},\"first_name\":\"Kusy Arosemena Barraza (102598064)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1721226\",\"wid\":\"12547b2425a31024629626c7ce3d0000\",\"descriptor\":\"Personal de Limpieza\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1082\",\"campaign_id\":\"16988\",\"campaign_title\":\"Manager II, Legal Counsel R1721733\",\"campaign_type\":\"job_application\",\"job_title\":\"Juriste en droit des affaires \/ Business Lawyer (F\/H) Fran\u00e7ais - Anglais - Rabat\",\"street\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"address\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":\"10000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ? \u267b\ufe0f\\n\\nConcentrix est une entreprise internationale dynamique et reconnue pour son expertise dans la gestion de l\u2019exp\u00e9rience client et l\u2019optimisation des processus m\u00e9tiers \u00e0 travers le monde. Pr\u00e9sents dans plus de 70 pays, dont la France, l'Europe et l'Afrique, nous proposons des solutions innovantes et personnalis\u00e9es pour accompagner nos clients dans leur croissance, leur transformation num\u00e9rique, et l'am\u00e9lioration continue de leurs performances.\",\"long_description\":\"<p><b>\u00c0 propos de l&#39;\u00e9quipe Juridique <\/b><b><span>&#x1f9d1;&#x1f3fd;\u200d\u2696\ufe0f&#x1f469;&#x1f3fb;\u200d\u2696\ufe0f<\/span><\/b><\/p><p>L\u2019\u00e9quipe Juridique s&#39;engage \u00e0 fournir un support de qualit\u00e9 en mati\u00e8re de droit des affaires, de conformit\u00e9 et de gestion des risques. Elle est compos\u00e9e de trois expertes en droit des affaires situ\u00e9es \u00e0 Paris avec le soutien d\u2019un juriste junior situ\u00e9 \u00e0 Madagascar et de deux alternantes situ\u00e9es \u00e0 Paris sous la supervision de Julie\u00a0: Directrice Juridique. Vous rejoindrez une \u00e9quipe passionn\u00e9e et bienveillante, o\u00f9 la rigueur et l&#39;esprit d&#39;\u00e9quipe sont valoris\u00e9s. Nous recrutons un <b>Juriste Droit des affaires<\/b> pour intervenir sur des missions strat\u00e9giques et op\u00e9rationnelles en collaboration avec des \u00e9quipes locales marocaines et internationales.<\/p><p><\/p><p><b>Vos missions, si vous les acceptez <\/b><b><span>&#x1f680;<\/span><\/b><\/p><p>En tant que Juriste Droit des affaires, vous serez charg\u00e9(e) de\u202f:<\/p><p><\/p><p><b>Gestion et n\u00e9gociation contractuelle<\/b><\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>R\u00e9viser, n\u00e9gocier et renouveler l\u2019ensemble des contrats fournisseurs de la R\u00e9gion FR\u00a0: France, Maroc, Tunisie, Alg\u00e9rie, Cote d\u2019Ivoire, Benin, S\u00e9n\u00e9gal, Madagascar et Ile Maurice.<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Accompagner la direction des ventes dans le cadre des appels d\u2019offres (RFI\/RFP) et des n\u00e9gociations pr\u00e9contractuelles.<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>R\u00e9viser, n\u00e9gocier et renouveler les contrats clients marocains, en veillant \u00e0 leur conformit\u00e9.<\/p><p><b>Corporate et gouvernance<\/b><\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Assurer le suivi des filiales marocaines, tunisiennes et alg\u00e9riennes\u202f: gestion de la vie des soci\u00e9t\u00e9s, pilotages des mandats, changements de d\u00e9nominations sociales, mises \u00e0 jour des mandataires sociaux, etc.<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Coordonner les relations avec les cabinets d\u2019avocats pour assurer la conformit\u00e9 juridique.<\/p><p><b>Gestion des litiges<\/b><\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>R\u00e9soudre les litiges clients et fournisseurs par des discussions amiables ou pr\u00e9contentieuses marocaines (et le cas \u00e9chant tunisiennes et alg\u00e9riennes).<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Collaborer \u00e9troitement avec les avocats et assurerez la liaison avec les \u00e9quipes internes pour la gestion des litiges et la r\u00e9daction des conclusions.<\/p><p><b>Formation et sensibilisation<\/b><\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Former les \u00e9quipes commerciales et transverses sur les processus internes et les risques contractuels.<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Mettre \u00e0 disposition des documents et guidelines actualis\u00e9es pour garantir la conformit\u00e9 et r\u00e9duire les risques.<\/p><p><b>Audit et conformit\u00e9<\/b><\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Accompagner la direction commerciale lors des audits clients, en particulier pour les questions de s\u00e9curit\u00e9 des donn\u00e9es et des services d\u2019interm\u00e9diation bancaire ou assurantielle.<\/p><p><b>Gestion de projets transverses<\/b><\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Piloter des projets internationaux en interaction avec notre maison m\u00e8re bas\u00e9e aux \u00c9tats-Unis et Legal GBS situ\u00e9 en Inde.<\/p><p><\/p><p><b>Pourquoi nous rejoindre ? <\/b><b><span>&#x1f60d;<\/span><\/b><\/p><p>Rejoignez une \u00e9quipe juridique internationale et engag\u00e9e, offrant un cadre de travail stimulant et des missions vari\u00e9es. Vous b\u00e9n\u00e9ficierez de\u202f:<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Un r\u00f4le cl\u00e9 au sein d\u2019une structure en forte croissance et \u00e0 dimension internationale.<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Une culture d\u2019entreprise inclusive, valorisant l\u2019excellence et la collaboration.<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><span>Deux jours de t\u00e9l\u00e9travail<\/span> par semaine apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Des opportunit\u00e9s d\u2019apprentissage et de d\u00e9veloppement professionnel dans un environnement dynamique et multiculturel.<\/p><p><\/p><p><b>Vous \u00eates notre candidat id\u00e9al si <\/b><b><span>&#x1fae1;<\/span><\/b><\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Vous \u00eates titulaire d\u2019un Master en droit des affaires ou \u00e9quivalent.<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Vous justifiez d\u2019une exp\u00e9rience r\u00e9ussie d\u2019au moins <b>5 ans sur un r\u00f4le similaire<\/b>, notamment en gestion contractuelle, contentieux et gouvernance.<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Vous ma\u00eetrisez parfaitement le fran\u00e7ais, l\u2019anglais <span>et l\u2019arabe<\/span> (\u00e9crit et oral), \u00eates \u00e0 l\u2019aise pour travailler sur des contrats dans les deux langues et d\u00e9montrer une v\u00e9ritable capacit\u00e9 \u00e0 \u00e9voluer dans un environnement international.<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Vous \u00eates rigoureux, autonome, dot\u00e9 d\u2019un excellent sens de la communication et d\u2019une forte capacit\u00e9 d\u2019analyse et de n\u00e9gociation.<\/p><p><b>\u00a0<\/b><\/p><p><b>Le processus de recrutement <\/b><b><span>\u2699\ufe0f<\/span><\/b><\/p><p>Notre processus de recrutement se d\u00e9roule en trois \u00e9tapes\u202f:<\/p><p>1.<span>\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><b>Premier \u00e9change<\/b>\u202f: Une discussion avec notre Directrice du Recrutement pour explorer votre parcours et vos ambitions.<\/p><p>2.<span>\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><b>Entretien technique<\/b>\u202f: Une rencontre avec la Directrice juridique, votre futur manager, pour approfondir vos comp\u00e9tences et \u00e9valuer votre ad\u00e9quation au poste.<\/p><p><span>3.<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><b><span>Entretien de culture fit<\/span><\/b><span>\u202f: Une conversation avec le Directeur Business ou Pays pour vous immerger dans notre culture et r\u00e9pondre \u00e0 vos questions.<\/span><\/p><p><\/p><p><b>Localisation :<\/b> <span>Rabat<\/span> (t\u00e9l\u00e9travail \u00e0 raison de <span>2 jours<\/span> par semaine apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration)<span> <\/span><\/p><p><\/p><p><b>Pr\u00eat \u00e0 relever ce d\u00e9fi passionnant ?<\/b><\/p><p>Rejoignez Concentrix et contribuez activement \u00e0 des projets juridiques d\u2019envergure. Postulez d\u00e8s maintenant pour fa\u00e7onner votre carri\u00e8re dans un environnement o\u00f9 vos comp\u00e9tences et vos id\u00e9es comptent vraiment\u202f! <span>&#x1f680;<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1721733\",\"location\":\"Rabat, Rabat\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:22.243+08:00\",\"created_at\":\"2026-04-10T22:09:42.710+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Juriste-en-droit-des-affaires---Business-Lawyer--F-H--Franais---Anglais---Rabat_R1721733\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Legal Counsel\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Rabat\",\"state\":\"Rabat\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"10000\",\"primary_location\":{\"id\":\"MA-RAB-IBNSI-01\",\"wid\":\"e3ece62c945d101d479a46ec73ce0000\",\"descriptor\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\"}},\"languages\":[\"Arabic\",\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"ibtissam.boujjaadia@concentrix.com\"},\"first_name\":\"Boujjaadia, Ibtissam\"},\"categories\":[{\"descriptor\":\"CF Legal Counsel\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"},{\"id\":\"102567145\",\"wid\":\"da7d7d2449a2101032a1eac5dfec0001\",\"descriptor\":\"Ibtissam Boujjaadia (102567145)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3426\",\"descriptor\":\"Manager II, Legal Counsel\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368146\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Juriste-en-droit-des-affaires---Business-Lawyer--F-H--Franais---Anglais---Rabat_R1721733\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Juriste-en-droit-des-affaires---Business-Lawyer--F-H--Franais---Anglais---Rabat_R1721733\/apply\",\"job_requisition_id\":\"R1721733\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"fairouz.ouladmhand@concentrix.com\"},\"first_name\":\"Fairouz Oulad Mhand (102618127)\"},\"category_groups\":[{\"id\":\"CF Legal Group\",\"wid\":\"0227dc387a09016e11c0c5a1ec6563e1\",\"descriptor\":\"Legal Group\"}],\"job_requisition\":{\"id\":\"R1721733\",\"wid\":\"7b977d15dc6210244be975d4d29f0000\",\"descriptor\":\"Juriste en droit des affaires \/ Business Lawyer (F\/H) Fran\u00e7ais - Anglais - Rabat\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1083\",\"campaign_id\":\"16979\",\"campaign_title\":\"Specialist, Sales Trainer R1721658\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Trainer\",\"street\":\"IND Gurugram -Tower-A and Ground, 2nd, 3rd, 5th Floor, SP Infocity\",\"address\":\"IND Gurugram -Tower-A and Ground, 2nd, 3rd, 5th Floor, SP Infocity\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122016\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and\/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.\",\"long_description\":\"<ul><li>Provide employees with skills-based, client coaching to support achievement of specific weekly\/monthly\/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction<\/li><li>Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions<\/li><li>Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client\/specific territories<\/li><li>Oversee and validate the delivery and quality of provided training<\/li><li>Track the effectiveness of training interventions through multiple assessment tools<\/li><li>Work with all team members to improve sales systems to achieve a positive customer experience<\/li><li>Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed<\/li><li>Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery<\/li><li>Help create a culture of learning where individuals manage their own development, competence, and performance<\/li><\/ul>\",\"ats_external_id\":\"R1721658\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:22.201+08:00\",\"created_at\":\"2026-04-10T20:06:29.823+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Specialist--Sales-Trainer_R1721658\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"organization_reference_id\":\"CIND\"},\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122016\",\"primary_location\":{\"id\":\"IN-GUR-INFOC-Y0\",\"wid\":\"9741bf92e99b012ff5b5d8f6252c0a32\",\"descriptor\":\"IND Gurugram -Tower-A and Ground, 2nd, 3rd, 5th Floor, SP Infocity\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"mritunjoy.das@concentrix.com\"},\"first_name\":\"Das, Mritunjoy\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102360442\",\"wid\":\"c08b6f115883101f9914b59cd69c0000\",\"descriptor\":\"Mritunjoy Das (102360442)\"},{\"id\":\"102331833\",\"wid\":\"b30823d2ec3910131468797e0d7d0000\",\"descriptor\":\"Mansi Solanki (102331833)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3244\",\"descriptor\":\"Specialist, Sales Trainer\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368179\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Specialist--Sales-Trainer_R1721658\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Specialist--Sales-Trainer_R1721658\/apply\",\"job_requisition_id\":\"R1721658\"}],\"organizations\":[{\"wid\":\"286d2e15dd8410312915c5eb168d0000\",\"descriptor\":\"Meta Scaled Partnership\",\"reference_id\":\"Meta Scaled Partnership_20251024_IND\",\"custom_reference_id\":\"Meta Scaled Partnership_20251024_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01078716e09f1d113646\",\"descriptor\":\"CRMIO\",\"reference_id\":\"CRMIO\",\"custom_reference_id\":\"CRMIO\",\"company_reference_id\":null},{\"wid\":\"646d58078ec31003f16ab1c82a530000\",\"descriptor\":\"COGS (CORP) 160 Selling Services Direct\",\"reference_id\":\"SREVSELL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"custom_reference_id\":null,\"company_reference_id\":\"CIND\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ganesh.subramanian@concentrix.com\"},\"first_name\":\"Ganesh Subramanian (103302460)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721658\",\"wid\":\"52b7e1eef24c102440c8e7a664630000\",\"descriptor\":\"Specialist, Sales Trainer\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years of experience working in a customer service, training or sales capacity<\/li><li>Expertise in training within your peer group<\/li><li>Experience in high-volume calling<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Technical skills in MS Office<\/li><li>Experience prioritizing concurrent projects and demonstrating project management skills<\/li><li>Experience demonstrating multiple strategies, platforms, and skills to varied audience<\/li><li>Willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1084\",\"campaign_id\":\"16978\",\"campaign_title\":\"Professional, BI Analyst (TCF) R1721664\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional, BI Analyst\",\"street\":\"IND Gurugram -Tower-A and Ground, 2nd, 3rd, 5th Floor, SP Infocity\",\"address\":\"IND Gurugram -Tower-A and Ground, 2nd, 3rd, 5th Floor, SP Infocity\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122016\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1721664\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T14:05:25.704+08:00\",\"created_at\":\"2026-04-10T20:06:29.495+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Professional--BI-Analyst_R1721664\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"organization_reference_id\":\"CIND\"},\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122016\",\"primary_location\":{\"id\":\"IN-GUR-INFOC-Y0\",\"wid\":\"9741bf92e99b012ff5b5d8f6252c0a32\",\"descriptor\":\"IND Gurugram -Tower-A and Ground, 2nd, 3rd, 5th Floor, SP Infocity\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"mritunjoy.das@concentrix.com\"},\"first_name\":\"Das, Mritunjoy\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"102360442\",\"wid\":\"c08b6f115883101f9914b59cd69c0000\",\"descriptor\":\"Mritunjoy Das (102360442)\"},{\"id\":\"103218098\",\"wid\":\"b689ecd623ab102e79532f77ed1f0000\",\"descriptor\":\"Aniket Ghosh (103218098)\"},{\"id\":\"102331833\",\"wid\":\"b30823d2ec3910131468797e0d7d0000\",\"descriptor\":\"Mansi Solanki (102331833)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1087\",\"descriptor\":\"Professional, BI Analyst (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368187\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Professional--BI-Analyst_R1721664\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Professional--BI-Analyst_R1721664\/apply\",\"job_requisition_id\":\"R1721664\"}],\"organizations\":[{\"wid\":\"286d2e15dd8410312915c5eb168d0000\",\"descriptor\":\"Meta Scaled Partnership\",\"reference_id\":\"Meta Scaled Partnership_20251024_IND\",\"custom_reference_id\":\"Meta Scaled Partnership_20251024_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01078716e09f1d113646\",\"descriptor\":\"CRMIO\",\"reference_id\":\"CRMIO\",\"custom_reference_id\":\"CRMIO\",\"company_reference_id\":null},{\"wid\":\"646d58078ec31003f16ab1c82a530000\",\"descriptor\":\"COGS (CORP) 160 Selling Services Direct\",\"reference_id\":\"SREVSELL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"custom_reference_id\":null,\"company_reference_id\":\"CIND\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ganesh.subramanian@concentrix.com\"},\"first_name\":\"Ganesh Subramanian (103302460)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1721664\",\"wid\":\"0b9a4a8b268610244114b73e242b0000\",\"descriptor\":\"Professional, BI Analyst\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1085\",\"campaign_id\":\"16973\",\"campaign_title\":\"Associate Director, External Marketing R1715087\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Director, Content Strategy & Organic Search\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We are building a B2B brand that has impact. We need a high-energy content function to match: one that cuts through with clients and prospects.\\nYou will lead a small team to shape how we show up in the market by connecting creative ideas with bold thought leadership and measurable organic performance, driving non-brand visibility and inbound growth in priority areas.\\nYou combine creativity with commercial discipline. You raise the standard of B2B content. The mandate is simple: Build something differentiated. Make it visible. Make it count.\",\"long_description\":\"<p><\/p><ul><\/ul><p>We\u2019re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>You will lead a small team to shape how we show up in the market by connecting creative ideas with bold thought leadership and measurable organic performance, driving non-brand visibility and inbound growth in priority areas.<\/p><p>You combine creativity with commercial discipline. You raise the standard of B2B content. The mandate is simple: Build something differentiated. Make it visible. Make it count.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Lead Global Content Strategy<\/b><\/p><ul><li>Define and deliver a multi-format, full-funnel global content strategy aligned to priority growth areas.<\/li><li>Create research-led and analyst or partner collaborations that build authority and credibility.<\/li><li>Turn complex technical capability into clear, compelling narratives.<\/li><li>Establish content pillars directly linked to commercial objectives, brand strategy, and industry vertical propositions.<\/li><\/ul><p><b>Own Organic Search Performance<\/b><\/p><ul><li>Lead global organic search strategy across technical SEO, content optimisation, authority building and AI search visibility.<\/li><li>Drive sustained growth in non-brand organic traffic across priority markets.<\/li><li>Deliver performance against predefined strategic keyword clusters.<\/li><li>Strengthen domain authority through high-quality link acquisition and structured optimisation.<\/li><li>Partner with the Web team to ensure strong onsite SEO execution and continuous improvement.<\/li><\/ul><p><b>Turn Content into Demand<\/b><\/p><ul><li>Design content journeys that support awareness, consideration and conversion.<\/li><li>Integrate organic content into nurture flows and inbound programmes.<\/li><li>Align closely with Digital\/ Performance Marketing to ensure complementary strategy.<\/li><li>Work with Marketing Operations to measure pipeline contribution and revenue influence.<\/li><\/ul><p><b>Drive Creative Innovation<\/b><\/p><ul><li>Expand beyond traditional blogs and whitepapers into multimedia, data-led storytelling and interactive formats.<\/li><li>Develop ideas and hooks that capture attention and reflect a challenger mindset.<\/li><li>Create content that earns engagement, reference and sharing.<\/li><\/ul><p><b>Build a Scalable Content Engine<\/b><\/p><ul><li>Lead a modern content model combining human expertise with advanced AI tooling.<\/li><li>Set clear editorial standards and optimisation processes.<\/li><li>Collaborate across PR, Social, Web, Martech and regional teams to ensure global consistency with local relevance.<\/li><\/ul><p><b>Objectives &amp; Measures of Success<\/b><\/p><ul><li>Growth in non-brand organic traffic across priority markets.<\/li><li>Improved rankings across defined strategic keyword clusters.<\/li><li>Increased domain authority and high-quality backlinks.<\/li><li>Stronger organic contribution to inbound demand and pipeline.<\/li><li>Increased share of voice in priority categories.<\/li><li>A scalable and effective global content production and optimisation model.<\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Concentrix is a great match if you have:<\/p><p><b>Essential<\/b><\/p><ul><li>Native English speaker with exceptional editorial standards.<\/li><li>Experience leading global B2B content strategy within an enterprise organisation.<\/li><li>Proven success increasing non-brand organic traffic and improving keyword performance at scale.<\/li><li>Deep expertise in technical SEO, link building, structured data and AI search optimisation.<\/li><li>Demonstrable experience creating distinctive, high-impact and shareable content.<\/li><li>Ability to translate complex technical topics into compelling narratives.<\/li><li>Strong understanding of full-funnel inbound marketing.<\/li><li>Hands-on experience with leading SEO and performance tools, ideally including:<ul><li>SEMrush and or Ahrefs<\/li><li>Enterprise analytics platforms<\/li><li>CMS platforms such as WordPress<\/li><\/ul><\/li><li>Experience using modern AI tooling to enhance content performance and scale.<\/li><\/ul><p><b>Nice to Have<\/b><\/p><ul><li>Familiarity with enterprise platforms such as Salesforce, Demandbase or Marketo.<\/li><li>Additional language skills.<\/li><li>Experience in technology, digital transformation or services industries.<\/li><li>Experience leading localisation and global content governance.<\/li><\/ul><p><\/p><p><b>Core Competencies &amp; Leadership Capabilities<\/b><\/p><ul><li>Strategic and commercially focused.<\/li><li>Creative with strong editorial judgement.<\/li><li>Analytical and data-driven.<\/li><li>Confident in a global, matrixed organisation.<\/li><li>Comfortable challenging conventional B2B approaches.<\/li><li>High standards for clarity and impact.<\/li><\/ul><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1715087\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"88500\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-05-06T18:06:04.349+08:00\",\"created_at\":\"2026-04-10T18:12:32.209+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Associate-Director--Content-Strategy---Organic-Search_R1715087\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0413\",\"descriptor\":\"Associate Director, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371243\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Associate-Director--Content-Strategy---Organic-Search_R1715087\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Associate-Director--Content-Strategy---Organic-Search_R1715087\/apply\",\"job_requisition_id\":\"R1715087\"}],\"organizations\":[{\"wid\":\"f9af6d726098019bab7d69163c069fbc\",\"descriptor\":\"(CORP) Corporate Marketing\",\"reference_id\":\"CORPORATEMKTNG\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"robin.harrison@concentrix.com\"},\"first_name\":\"Robin Harrison (102539707)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1715087\",\"wid\":\"0a6bcbac870110243b08a26966a80000\",\"descriptor\":\"Associate Director, Content Strategy & Organic Search\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1086\",\"campaign_id\":\"16964\",\"campaign_title\":\"Team Leader, Operations R1721328\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"IND Bhubaneswar - Rajmahal MLCP 4th & 5th Flrs\",\"address\":\"IND Bhubaneswar - Rajmahal MLCP 4th & 5th Flrs\",\"city\":\"Bhubaneswar\",\"state\":\"Odisha\",\"postal_code\":\"751009\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1721328\",\"location\":\"Bhubaneswar, Odisha\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-11T20:06:11.638+08:00\",\"created_at\":\"2026-04-10T18:12:22.427+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bhubaneshwar-Rajmahal-MLCP-4th--5th-Flrs\/Team-Leader--Operations_R1721328\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Bhubaneswar\",\"state\":\"Odisha\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"751009\",\"primary_location\":{\"id\":\"IN-BHU-RAJML-01\",\"wid\":\"9cc777fc9a92100a1e9b510dfc190000\",\"descriptor\":\"IND Bhubaneswar - Rajmahal MLCP 4th & 5th Flrs\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"vipin.chander@concentrix.com\"},\"first_name\":\"Bishtania, Vipin\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"082649\",\"wid\":\"9f196ba80a87011e0401e4d30619d93e\",\"descriptor\":\"Meenakshi Chaudhary (082649)\"},{\"id\":\"5016665\",\"wid\":\"9f196ba80a870141cfe9c63e0919ea79\",\"descriptor\":\"Maria Praveen Kumar S (5016665)\"},{\"id\":\"161943\",\"wid\":\"9f196ba80a870139e018ef640519805b\",\"descriptor\":\"Veena Mhatre (161943)\"},{\"id\":\"103285851\",\"wid\":\"f09e6d53290010093e2d8b968ce90000\",\"descriptor\":\"Shruti Srivastava (103285851)\"},{\"id\":\"143369\",\"wid\":\"9f196ba80a8701a2ca85a23e0519c5bd\",\"descriptor\":\"Vipin Bishtania (143369)\"},{\"id\":\"102157950\",\"wid\":\"172f54391c9a10084e98726422240000\",\"descriptor\":\"Rashmi Chhabra (102157950)\"},{\"id\":\"1073198\",\"wid\":\"f6358e3b3d6d01ad771423ae0119f6cd\",\"descriptor\":\"Vishal Katoch (1073198)\"},{\"id\":\"103211478\",\"wid\":\"5dee776233f0102a1c248e6a2a9b0000\",\"descriptor\":\"Ashutosh Gupta (103211478)\"},{\"id\":\"101866181\",\"wid\":\"ffdaae94444d01fb407c24a72707473e\",\"descriptor\":\"Somnath Pramanick (101866181)\"},{\"id\":\"101484566\",\"wid\":\"610f0967efd801c9e94455526936b842\",\"descriptor\":\"Brijesh Dwivedi (101484566)\"},{\"id\":\"102100946\",\"wid\":\"4892676ab663100de8639ea8d8250000\",\"descriptor\":\"Subha Sawoo (102100946)\"},{\"id\":\"103218098\",\"wid\":\"b689ecd623ab102e79532f77ed1f0000\",\"descriptor\":\"Aniket Ghosh (103218098)\"},{\"id\":\"23571900\",\"wid\":\"9f196ba80a870125af6e5c2d05192e5f\",\"descriptor\":\"Abhishek Das (23571900)\"},{\"id\":\"159956\",\"wid\":\"9f196ba80a87010b423ad55f0519b649\",\"descriptor\":\"Pallavi Khandelwal (159956)\"},{\"id\":\"102277639\",\"wid\":\"4b657d1e952e102973ad9f37e4ef0000\",\"descriptor\":\"Souvik Ghosh (102277639)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372038\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bhubaneshwar-Rajmahal-MLCP-4th--5th-Flrs\/Team-Leader--Operations_R1721328\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bhubaneshwar-Rajmahal-MLCP-4th--5th-Flrs\/Team-Leader--Operations_R1721328\/apply\",\"job_requisition_id\":\"R1721328\"}],\"organizations\":[{\"wid\":\"84933498f65010192c5b5125f5d00000\",\"descriptor\":\"Yeti Backoffice - Non Voice\",\"reference_id\":\"Yeti Backoffice - Non Voice_20260304_IND\",\"custom_reference_id\":\"Yeti Backoffice - Non Voice_20260304_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01078716e09f1d113646\",\"descriptor\":\"CRMIO\",\"reference_id\":\"CRMIO\",\"custom_reference_id\":\"CRMIO\",\"company_reference_id\":null},{\"wid\":\"eeb35dc405ef1017138d41ca5ec40000\",\"descriptor\":\"26385 - YETI Coolers - 980009890\",\"reference_id\":\"980009890\",\"custom_reference_id\":\"980009890\",\"company_reference_id\":null},{\"wid\":\"a9c3f47b9f0410177810b35812a70000\",\"descriptor\":\"W10188 YETI Coolers\",\"reference_id\":\"W10188\",\"custom_reference_id\":\"W10188\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKP\"},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"santosh.tamang@concentrix.com\"},\"first_name\":\"Santosh Tamang (103469342)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721328\",\"wid\":\"7b977d15dc6210243f2bb1b1b0580000\",\"descriptor\":\"Team Leader, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1087\",\"campaign_id\":\"16962\",\"campaign_title\":\"Team Leader, Operations R1721632\",\"campaign_type\":\"job_application\",\"job_title\":\"French Team Leader\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<p><b>Essential Functions\/Core Responsibilities\u00a0<\/b><\/p><ul><li><p>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/p><\/li><li><p>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/p><\/li><li><p>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/p><\/li><li><p>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/p><\/li><li><p>Communicate expectations to employees and provide timely updates<\/p><\/li><li><p>Provide subject matter expertise in handling escalated customer calls as needed<\/p><\/li><li><p>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/p><\/li><li><p>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/p><\/li><li><p>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/p><\/li><\/ul><p>\u00a0\u00a0<\/p><p><b>Candidate Profile\u00a0<\/b><\/p><ul><li><p>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/p><\/li><li><p>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/p><\/li><li><p>Work well under pressure and follow through on items to completion<\/p><\/li><li><p>Strong communication skills, both written and verbal<\/p><\/li><li><p>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/p><\/li><li><p>Ability to mentor, coach and provide direction to a team of employees<\/p><\/li><li><p>Willingness to work a flexible schedule<\/p><\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><p><b>INTERNAL ONY<\/b><\/p><p><b>Requirements<\/b>:<\/p><ul><li><p>6 months in company with proven previous experience in targeted role OR 9 month in company<\/p><\/li><li><p>KPI Performance above Teams Average in the last 6 months<\/p><\/li><li><p>No disciplinary actions for the last 6 months<\/p><\/li><li><p>No absenteeism for the last 6 months.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1721632\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:22.147+08:00\",\"created_at\":\"2026-04-10T18:12:20.218+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/French-Team-Leader_R1721632\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368168\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/French-Team-Leader_R1721632\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/French-Team-Leader_R1721632\/apply\",\"job_requisition_id\":\"R1721632\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nicolas.bosco@concentrix.com\"},\"first_name\":\"Nicolas Bosco (102564134)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721632\",\"wid\":\"f11da311a85a10243eb0f645883f0000\",\"descriptor\":\"French Team Leader\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1088\",\"campaign_id\":\"16954\",\"campaign_title\":\"Manager I, B2B Sales R1721601\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Manager\",\"street\":\"IND Gurgaon - DLF Infinity Tower 5th flr Tower B&C and 6th flr Tower C&D\",\"address\":\"IND Gurgaon - DLF Infinity Tower 5th flr Tower B&C and 6th flr Tower C&D\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122002\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul>\",\"ats_external_id\":\"R1721601\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:22.106+08:00\",\"created_at\":\"2026-04-10T16:04:17.198+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon---DLG-Infinity-Tower-5th-flr-Tower-BC-and-6th-flr-Tower-CD\/Inside-Sales-Manager_R1721601\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"organization_reference_id\":\"CIND\"},\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122002\",\"primary_location\":{\"id\":\"IN-GUR-DLFIT-06\",\"wid\":\"740544c0a47f012169e0368f1f11a264\",\"descriptor\":\"IND Gurgaon - DLF Infinity Tower 5th flr Tower B&C and 6th flr Tower C&D\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"mritunjoy.das@concentrix.com\"},\"first_name\":\"Das, Mritunjoy\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102360442\",\"wid\":\"c08b6f115883101f9914b59cd69c0000\",\"descriptor\":\"Mritunjoy Das (102360442)\"},{\"id\":\"102331833\",\"wid\":\"b30823d2ec3910131468797e0d7d0000\",\"descriptor\":\"Mansi Solanki (102331833)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3100\",\"descriptor\":\"Manager I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368079\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon---DLG-Infinity-Tower-5th-flr-Tower-BC-and-6th-flr-Tower-CD\/Inside-Sales-Manager_R1721601\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon---DLG-Infinity-Tower-5th-flr-Tower-BC-and-6th-flr-Tower-CD\/Inside-Sales-Manager_R1721601\/apply\",\"job_requisition_id\":\"R1721601\"}],\"organizations\":[{\"wid\":\"286d2e15dd8410312915c5eb168d0000\",\"descriptor\":\"Meta Scaled Partnership\",\"reference_id\":\"Meta Scaled Partnership_20251024_IND\",\"custom_reference_id\":\"Meta Scaled Partnership_20251024_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"custom_reference_id\":null,\"company_reference_id\":\"CIND\"},{\"wid\":\"740544c0a47f01078716e09f1d113646\",\"descriptor\":\"CRMIO\",\"reference_id\":\"CRMIO\",\"custom_reference_id\":\"CRMIO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ganesh.subramanian@concentrix.com\"},\"first_name\":\"Ganesh Subramanian (103302460)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721601\",\"wid\":\"f11da311a85a102438ebb6cc87990000\",\"descriptor\":\"Inside Sales Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>5&#43; years proven work experience in a sales role<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"323\",\"campaign_id\":\"270\",\"campaign_title\":\"SJ \/ Swedish \/ \u00d6stersund \/ Temporary\",\"campaign_type\":\"job_application\",\"job_title\":\"SJ s\u00f6ker sommarjobbare till kontoret i \u00d6stersund!\",\"street\":\"\",\"address\":\"\",\"city\":\"\u00d6stersund\",\"state\":\"J\u00e4mtlands l\u00e4n\",\"postal_code\":null,\"region\":\"\u00d6stersund\",\"country\":\"Sweden\",\"short_description\":\"Sommarjobba som kundtj\u00e4nst p\u00e5 SJ i \u00d6stersund!\",\"long_description\":\"<p data-start=\\\"63\\\" data-end=\\\"176\\\"><strong data-start=\\\"63\\\" data-end=\\\"174\\\">Bor du i &Ouml;stersund och s&ouml;ker ett sommarjobb inom service? Ta chansen att utvecklas inom kundservice p&aring; SJ!<\/strong><\/p>\\n<p data-start=\\\"178\\\" data-end=\\\"319\\\">Vill du ha ett utvecklande och meriterande sommarjobb d&auml;r du f&aring;r arbeta med kundservice i en dynamisk milj&ouml;? D&aring; kan detta vara n&aring;got f&ouml;r dig!<\/p>\\n<p data-start=\\\"321\\\" data-end=\\\"619\\\"><strong data-start=\\\"321\\\" data-end=\\\"355\\\">Varf&ouml;r jobba med oss i sommar?<\/strong><br data-start=\\\"355\\\" data-end=\\\"358\\\" \/>P&aring; Concentrix v&auml;rdes&auml;tter vi en arbetsmilj&ouml; d&auml;r du trivs, utvecklas och k&auml;nner dig som en del av teamet. Under sommaren blir du en del av ett energifyllt g&auml;ng i ett &ouml;ppet kontorslandskap med n&auml;ra kontakt till b&aring;de kollegor och ledare. Hos oss f&aring;r du dessutom:<\/p>\\n<ul data-start=\\\"621\\\" data-end=\\\"712\\\">\\n<li data-section-id=\\\"1c3bx9a\\\" data-start=\\\"642\\\" data-end=\\\"681\\\">Betald introduktion och handledning<\/li>\\n<li data-section-id=\\\"j4pbzn\\\" data-start=\\\"682\\\" data-end=\\\"712\\\">Kollektivavtal med Unionen<\/li>\\n<\/ul>\\n<p data-start=\\\"714\\\" data-end=\\\"941\\\"><strong data-start=\\\"714\\\" data-end=\\\"727\\\">Om rollen<\/strong><br data-start=\\\"727\\\" data-end=\\\"730\\\" \/>Som kundtj&auml;nstmedarbetare f&ouml;r SJ kommer dina fr&auml;msta arbetsuppgifter vara att besvara inkommande samtal fr&aring;n kunder. Fr&aring;gorna kan handla om betalningar, t&aring;gavg&aring;ngar, bokningar, f&ouml;rseningar och &aring;terbetalningar.<\/p>\\n<p data-start=\\\"943\\\" data-end=\\\"1091\\\">Du arbetar i ett tidvis h&ouml;gt tempo d&auml;r det &auml;r viktigt att kunna hantera flera &auml;renden samtidigt och alltid ge professionell och engagerad service.<\/p>\\n<p data-start=\\\"1093\\\" data-end=\\\"1275\\\">Arbetet sker fr&auml;mst via telefon, vilket g&ouml;r att du beh&ouml;ver trivas med att kommunicera med din r&ouml;st som fr&auml;msta verktyg. Det kan &auml;ven finnas m&ouml;jlighet att arbeta med chatt och mejl.<\/p>\\n<p data-start=\\\"1277\\\" data-end=\\\"1427\\\"><strong data-start=\\\"1277\\\" data-end=\\\"1293\\\">Introduktion<\/strong><br data-start=\\\"1293\\\" data-end=\\\"1296\\\" \/>Du inleder din anst&auml;llning med en betald introduktion och handledning d&auml;r du f&aring;r de kunskaper du beh&ouml;ver f&ouml;r att lyckas i rollen.<\/p>\\n<p data-start=\\\"1429\\\" data-end=\\\"1452\\\"><strong data-start=\\\"1429\\\" data-end=\\\"1450\\\">Vi s&ouml;ker dig som:<\/strong><\/p>\\n<ul data-start=\\\"1453\\\" data-end=\\\"1665\\\">\\n<li data-section-id=\\\"1v11l3y\\\" data-start=\\\"1453\\\" data-end=\\\"1503\\\">&Auml;r serviceinriktad och gillar att hj&auml;lpa andra<\/li>\\n<li data-section-id=\\\"626igd\\\" data-start=\\\"1504\\\" data-end=\\\"1543\\\">&Auml;r motiverad att l&auml;ra dig nya saker<\/li>\\n<li data-section-id=\\\"1wzdtp0\\\" data-start=\\\"1544\\\" data-end=\\\"1597\\\">Har godk&auml;nda betyg i svenska 1\/A och engelska 5\/A<\/li>\\n<li data-section-id=\\\"cywzl7\\\" data-start=\\\"1598\\\" data-end=\\\"1619\\\">Har god datorvana<\/li>\\n<li data-section-id=\\\"7r4au9\\\" data-start=\\\"1620\\\" data-end=\\\"1665\\\">Godk&auml;nner bakgrundskontroll via Verifiera<\/li>\\n<\/ul>\\n<p data-start=\\\"1667\\\" data-end=\\\"1953\\\"><strong>START: <\/strong>18 maj och 8 juni<br data-start=\\\"1740\\\" data-end=\\\"1743\\\" \/><strong>PLACERINGSORT: <\/strong>&Ouml;stersund<br data-start=\\\"1768\\\" data-end=\\\"1771\\\" \/><strong>ANST&Auml;LLNINGSFORM:<\/strong> Sommarjobb (heltid under sommaren fram till 31 augusti)<br data-start=\\\"1823\\\" data-end=\\\"1826\\\" \/><strong>ARBETSTIDER: <\/strong>Varierade tider, m&aring;ndag&ndash;s&ouml;ndag mellan kl. 06.00&ndash;22.00<br data-start=\\\"1892\\\" data-end=\\\"1895\\\" \/><strong>SISTA ANS&Ouml;KNINGSDATUM:<\/strong> L&ouml;pande urval &ndash; ans&ouml;k redan idag!<\/p>\\n<p data-start=\\\"1955\\\" data-end=\\\"2075\\\">K&auml;nns detta som r&auml;tt sommarjobb f&ouml;r dig? Skicka in din ans&ouml;kan och ta f&ouml;rsta steget mot en utvecklande sommar hos oss!<\/p>\\n<p data-start=\\\"2077\\\" data-end=\\\"2134\\\" data-is-last-node=\\\"\\\" data-is-only-node=\\\"\\\"><strong data-start=\\\"2077\\\" data-end=\\\"2131\\\">Hoppa p&aring; t&aring;get &ndash; n&auml;sta station &auml;r ditt sommarjobb!<\/strong> \ud83d\ude86<\/p>\",\"ats_external_id\":\"942583119\",\"location\":\"\u00d6stersund, \u00d6stersund\",\"job_type\":\"contract\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-03T01:59:09.306+02:00\",\"created_at\":\"2026-04-10T15:55:13.459+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzA?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"324\",\"campaign_id\":\"269\",\"campaign_title\":\"SJ \/ Swedish \/ \u00c5nge \/ Temporary\",\"campaign_type\":\"job_application\",\"job_title\":\"SJ s\u00f6ker sommarjobbare till kontoret i \u00c5nge!\",\"street\":\"\",\"address\":\"\",\"city\":\"\u00c5nge\",\"state\":\"V\u00e4sternorrland County\",\"postal_code\":null,\"region\":\"Ange\",\"country\":\"Sweden\",\"short_description\":\"Sommarjobba som kundtj\u00e4nst p\u00e5 SJ i \u00c5nge!\",\"long_description\":\"<p data-start=\\\"63\\\" data-end=\\\"176\\\"><strong data-start=\\\"63\\\" data-end=\\\"174\\\">Bor du i &Aring;nge och s&ouml;ker ett sommarjobb inom service? Ta chansen att utvecklas inom kundservice p&aring; SJ!<\/strong><\/p>\\n<p data-start=\\\"178\\\" data-end=\\\"319\\\">Vill du ha ett utvecklande och meriterande sommarjobb d&auml;r du f&aring;r arbeta med kundservice i en dynamisk milj&ouml;? D&aring; kan detta vara n&aring;got f&ouml;r dig!<\/p>\\n<p data-start=\\\"321\\\" data-end=\\\"619\\\"><strong data-start=\\\"321\\\" data-end=\\\"355\\\">Varf&ouml;r jobba med oss i sommar?<\/strong><br data-start=\\\"355\\\" data-end=\\\"358\\\" \/>P&aring; Concentrix v&auml;rdes&auml;tter vi en arbetsmilj&ouml; d&auml;r du trivs, utvecklas och k&auml;nner dig som en del av teamet. Under sommaren blir du en del av ett energifyllt g&auml;ng i ett &ouml;ppet kontorslandskap med n&auml;ra kontakt till b&aring;de kollegor och ledare. Hos oss f&aring;r du dessutom:<\/p>\\n<ul data-start=\\\"621\\\" data-end=\\\"712\\\">\\n<li data-section-id=\\\"1c3bx9a\\\" data-start=\\\"642\\\" data-end=\\\"681\\\">Betald introduktion och handledning<\/li>\\n<li data-section-id=\\\"j4pbzn\\\" data-start=\\\"682\\\" data-end=\\\"712\\\">Kollektivavtal med Unionen<\/li>\\n<\/ul>\\n<p data-start=\\\"714\\\" data-end=\\\"941\\\"><strong data-start=\\\"714\\\" data-end=\\\"727\\\">Om rollen<\/strong><br data-start=\\\"727\\\" data-end=\\\"730\\\" \/>Som kundtj&auml;nstmedarbetare f&ouml;r SJ kommer dina fr&auml;msta arbetsuppgifter vara att besvara inkommande samtal fr&aring;n kunder. Fr&aring;gorna kan handla om betalningar, t&aring;gavg&aring;ngar, bokningar, f&ouml;rseningar och &aring;terbetalningar.<\/p>\\n<p data-start=\\\"943\\\" data-end=\\\"1091\\\">Du arbetar i ett tidvis h&ouml;gt tempo d&auml;r det &auml;r viktigt att kunna hantera flera &auml;renden samtidigt och alltid ge professionell och engagerad service.<\/p>\\n<p data-start=\\\"1093\\\" data-end=\\\"1275\\\">Arbetet sker fr&auml;mst via telefon, vilket g&ouml;r att du beh&ouml;ver trivas med att kommunicera med din r&ouml;st som fr&auml;msta verktyg. Det kan &auml;ven finnas m&ouml;jlighet att arbeta med chatt och mejl.<\/p>\\n<p data-start=\\\"1277\\\" data-end=\\\"1427\\\"><strong data-start=\\\"1277\\\" data-end=\\\"1293\\\">Introduktion<\/strong><br data-start=\\\"1293\\\" data-end=\\\"1296\\\" \/>Du inleder din anst&auml;llning med en betald introduktion och handledning d&auml;r du f&aring;r de kunskaper du beh&ouml;ver f&ouml;r att lyckas i rollen.<\/p>\\n<p data-start=\\\"1429\\\" data-end=\\\"1452\\\"><strong data-start=\\\"1429\\\" data-end=\\\"1450\\\">Vi s&ouml;ker dig som:<\/strong><\/p>\\n<ul data-start=\\\"1453\\\" data-end=\\\"1665\\\">\\n<li data-section-id=\\\"1v11l3y\\\" data-start=\\\"1453\\\" data-end=\\\"1503\\\">&Auml;r serviceinriktad och gillar att hj&auml;lpa andra<\/li>\\n<li data-section-id=\\\"626igd\\\" data-start=\\\"1504\\\" data-end=\\\"1543\\\">&Auml;r motiverad att l&auml;ra dig nya saker<\/li>\\n<li data-section-id=\\\"1wzdtp0\\\" data-start=\\\"1544\\\" data-end=\\\"1597\\\">Har godk&auml;nda betyg i svenska 1\/A och engelska 5\/A<\/li>\\n<li data-section-id=\\\"cywzl7\\\" data-start=\\\"1598\\\" data-end=\\\"1619\\\">Har god datorvana<\/li>\\n<li data-section-id=\\\"7r4au9\\\" data-start=\\\"1620\\\" data-end=\\\"1665\\\">Godk&auml;nner bakgrundskontroll via Verifiera<\/li>\\n<\/ul>\\n<p data-start=\\\"1667\\\" data-end=\\\"1953\\\"><strong>START: <\/strong>18 maj och 8 juni<br data-start=\\\"1740\\\" data-end=\\\"1743\\\" \/><strong>PLACERINGSORT: <\/strong>&Aring;nge<br data-start=\\\"1768\\\" data-end=\\\"1771\\\" \/><strong>ANST&Auml;LLNINGSFORM:<\/strong> Sommarjobb (heltid under sommaren fram till 31 augusti)<br data-start=\\\"1823\\\" data-end=\\\"1826\\\" \/><strong>ARBETSTIDER: <\/strong>Varierade tider, m&aring;ndag&ndash;s&ouml;ndag mellan kl. 06.00&ndash;22.00<br data-start=\\\"1892\\\" data-end=\\\"1895\\\" \/><strong>SISTA ANS&Ouml;KNINGSDATUM:<\/strong> L&ouml;pande urval &ndash; ans&ouml;k redan idag!<\/p>\\n<p data-start=\\\"1955\\\" data-end=\\\"2075\\\">K&auml;nns detta som r&auml;tt sommarjobb f&ouml;r dig? Skicka in din ans&ouml;kan och ta f&ouml;rsta steget mot en utvecklande sommar hos oss!<\/p>\\n<p data-start=\\\"2077\\\" data-end=\\\"2134\\\" data-is-last-node=\\\"\\\" data-is-only-node=\\\"\\\"><strong data-start=\\\"2077\\\" data-end=\\\"2131\\\">Hoppa p&aring; t&aring;get &ndash; n&auml;sta station &auml;r ditt sommarjobb!<\/strong> \ud83d\ude86<\/p>\",\"ats_external_id\":\"518566377\",\"location\":\"\u00c5nge, Ange\",\"job_type\":\"contract\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-22T16:21:53.053+02:00\",\"created_at\":\"2026-04-10T15:51:40.757+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"325\",\"campaign_id\":\"268\",\"campaign_title\":\"SJ \/ Swedish \/ Norrk\u00f6ping \/ Temporary\",\"campaign_type\":\"job_application\",\"job_title\":\"SJ s\u00f6ker sommarjobbare till kontoret i Norrk\u00f6ping!\",\"street\":\"\",\"address\":\"\",\"city\":\"Norrk\u00f6ping\",\"state\":\"\u00d6sterg\u00f6tland County\",\"postal_code\":null,\"region\":\"Norrk\u00f6ping\",\"country\":\"Sweden\",\"short_description\":\"Sommarjobba som kundtj\u00e4nst p\u00e5 SJ!\",\"long_description\":\"<p data-start=\\\"63\\\" data-end=\\\"176\\\"><strong data-start=\\\"63\\\" data-end=\\\"174\\\">Bor du i Norrk&ouml;ping och s&ouml;ker ett sommarjobb inom service? Ta chansen att utvecklas inom kundservice p&aring; SJ!<\/strong><\/p>\\n<p data-start=\\\"178\\\" data-end=\\\"319\\\">Vill du ha ett utvecklande och meriterande sommarjobb d&auml;r du f&aring;r arbeta med kundservice i en dynamisk milj&ouml;? D&aring; kan detta vara n&aring;got f&ouml;r dig!<\/p>\\n<p data-start=\\\"321\\\" data-end=\\\"619\\\"><strong data-start=\\\"321\\\" data-end=\\\"355\\\">Varf&ouml;r jobba med oss i sommar?<\/strong><br data-start=\\\"355\\\" data-end=\\\"358\\\" \/>P&aring; Concentrix v&auml;rdes&auml;tter vi en arbetsmilj&ouml; d&auml;r du trivs, utvecklas och k&auml;nner dig som en del av teamet. Under sommaren blir du en del av ett energifyllt g&auml;ng i ett &ouml;ppet kontorslandskap med n&auml;ra kontakt till b&aring;de kollegor och ledare. Hos oss f&aring;r du dessutom:<\/p>\\n<ul data-start=\\\"621\\\" data-end=\\\"712\\\">\\n<li data-section-id=\\\"1c3bx9a\\\" data-start=\\\"642\\\" data-end=\\\"681\\\">Betald introduktion och handledning<\/li>\\n<li data-section-id=\\\"j4pbzn\\\" data-start=\\\"682\\\" data-end=\\\"712\\\">Kollektivavtal med Unionen<\/li>\\n<\/ul>\\n<p data-start=\\\"714\\\" data-end=\\\"941\\\"><strong data-start=\\\"714\\\" data-end=\\\"727\\\">Om rollen<\/strong><br data-start=\\\"727\\\" data-end=\\\"730\\\" \/>Som kundtj&auml;nstmedarbetare f&ouml;r SJ kommer dina fr&auml;msta arbetsuppgifter vara att besvara inkommande samtal fr&aring;n kunder. Fr&aring;gorna kan handla om betalningar, t&aring;gavg&aring;ngar, bokningar, f&ouml;rseningar och &aring;terbetalningar.<\/p>\\n<p data-start=\\\"943\\\" data-end=\\\"1091\\\">Du arbetar i ett tidvis h&ouml;gt tempo d&auml;r det &auml;r viktigt att kunna hantera flera &auml;renden samtidigt och alltid ge professionell och engagerad service.<\/p>\\n<p data-start=\\\"1093\\\" data-end=\\\"1275\\\">Arbetet sker fr&auml;mst via telefon, vilket g&ouml;r att du beh&ouml;ver trivas med att kommunicera med din r&ouml;st som fr&auml;msta verktyg. Det kan &auml;ven finnas m&ouml;jlighet att arbeta med chatt och mejl.<\/p>\\n<p data-start=\\\"1277\\\" data-end=\\\"1427\\\"><strong data-start=\\\"1277\\\" data-end=\\\"1293\\\">Introduktion<\/strong><br data-start=\\\"1293\\\" data-end=\\\"1296\\\" \/>Du inleder din anst&auml;llning med en betald introduktion och handledning d&auml;r du f&aring;r de kunskaper du beh&ouml;ver f&ouml;r att lyckas i rollen.<\/p>\\n<p data-start=\\\"1429\\\" data-end=\\\"1452\\\"><strong data-start=\\\"1429\\\" data-end=\\\"1450\\\">Vi s&ouml;ker dig som:<\/strong><\/p>\\n<ul data-start=\\\"1453\\\" data-end=\\\"1665\\\">\\n<li data-section-id=\\\"1v11l3y\\\" data-start=\\\"1453\\\" data-end=\\\"1503\\\">&Auml;r serviceinriktad och gillar att hj&auml;lpa andra<\/li>\\n<li data-section-id=\\\"626igd\\\" data-start=\\\"1504\\\" data-end=\\\"1543\\\">&Auml;r motiverad att l&auml;ra dig nya saker<\/li>\\n<li data-section-id=\\\"1wzdtp0\\\" data-start=\\\"1544\\\" data-end=\\\"1597\\\">Har godk&auml;nda betyg i svenska 1\/A och engelska 5\/A<\/li>\\n<li data-section-id=\\\"cywzl7\\\" data-start=\\\"1598\\\" data-end=\\\"1619\\\">Har god datorvana<\/li>\\n<li data-section-id=\\\"7r4au9\\\" data-start=\\\"1620\\\" data-end=\\\"1665\\\">Godk&auml;nner bakgrundskontroll via Verifiera<\/li>\\n<\/ul>\\n<p data-start=\\\"1667\\\" data-end=\\\"1953\\\"><strong>START: <\/strong>18 maj och 8 juni<br data-start=\\\"1740\\\" data-end=\\\"1743\\\" \/><strong>PLACERINGSORT: <\/strong>Norrk&ouml;ping<br data-start=\\\"1768\\\" data-end=\\\"1771\\\" \/><strong>ANST&Auml;LLNINGSFORM:<\/strong> Sommarjobb (heltid under sommaren fram till 31 augusti)<br data-start=\\\"1823\\\" data-end=\\\"1826\\\" \/><strong>ARBETSTIDER: <\/strong>Varierade tider, m&aring;ndag&ndash;s&ouml;ndag mellan kl. 06.00&ndash;22.00<br data-start=\\\"1892\\\" data-end=\\\"1895\\\" \/><strong>SISTA ANS&Ouml;KNINGSDATUM:<\/strong> L&ouml;pande urval &ndash; ans&ouml;k redan idag!<\/p>\\n<p data-start=\\\"1955\\\" data-end=\\\"2075\\\">K&auml;nns detta som r&auml;tt sommarjobb f&ouml;r dig? Skicka in din ans&ouml;kan och ta f&ouml;rsta steget mot en utvecklande sommar hos oss!<\/p>\\n<p data-start=\\\"2077\\\" data-end=\\\"2134\\\" data-is-last-node=\\\"\\\" data-is-only-node=\\\"\\\"><strong data-start=\\\"2077\\\" data-end=\\\"2131\\\">Hoppa p&aring; t&aring;get &ndash; n&auml;sta station &auml;r ditt sommarjobb!<\/strong> \ud83d\ude86<\/p>\",\"ats_external_id\":\"1826999550\",\"location\":\"Norrk\u00f6ping, Norrk\u00f6ping\",\"job_type\":\"contract\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-25T01:59:11.050+02:00\",\"created_at\":\"2026-04-10T15:33:07.325+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjg?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1647\",\"campaign_id\":\"365\",\"campaign_title\":\"Advisor I, B2B Sales R1721672\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative (Swedish-speaking) \u2013 On-site \u2013 High Tech Industry HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<div>\\n<div><strong>Experience the power of a game-changing career\u202f<\/strong>\u202f&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p>Passionate about finding your next big opportunity? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Sales Representative in Barcelona (On-site),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a <strong>Sales Representative <\/strong>on our team, you will:\u202f\u202f&nbsp;<\/p>\\n<p>- Manage qualified inbound calls for Commercial Business Development of customers acquired \/ profiled on line Account management of gold customers and partners&nbsp;<br \/>- Identify and qualify prospects and deciders in the targeted companies&nbsp;<br \/>- Track, manage, and report ongoing activity relative to sales pipeline&nbsp;<br \/>- Review level of client satisfaction and escalating issues when necessary&nbsp;<br \/>- Timely response and resolution of incoming customer or partner calls regarding, customer inquiries and request&nbsp;<br \/>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound&nbsp;<br \/>- Make outbound calls to existing customers when required&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>- Are proficient or bilingual in Swedish and advanced English&nbsp;<br \/>- Have strong communication skills&nbsp;<br \/>- Have solid Sales Background&nbsp;<br \/>- Are achievement and goal oriented&nbsp;<br \/>- Have good computer skills&nbsp;<br \/>- Have previous experience in Sales B2B&nbsp;<br \/>- Are motivated and self-starter&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>It would be a plus if you:<\/strong>&nbsp;<\/p>\\n<p>-Have previous experience working with channel&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your<strong> unique lifestyle:\u202f\u202f&nbsp;<\/strong><\/p>\\n<p>- Full-time 39 hours\/week permanent contract: Monday to Friday 09:00 to 18:00&nbsp;<br \/>- Salary 20.000 euros gross\/year + up to 3.000 euros gross\/year in bonus&nbsp;<br \/>- Great office location in\u202fBarcelona<br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/>- Career development programs and specialized courses&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer\u202f<\/em>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>\u202f<br \/>R1721672<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"R1721672\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:45.821+02:00\",\"created_at\":\"2026-04-10T14:06:40.112+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Swedish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368593\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Representative--Swedish-speaking----On-site---High-Tech-Industry-HS03_R1721672\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Representative--Swedish-speaking----On-site---High-Tech-Industry-HS03_R1721672\/apply\",\"job_requisition_id\":\"R1721672\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"julia.arteaga@concentrix.com\"},\"first_name\":\"Julia Arteaga (103225303)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721672\",\"wid\":\"12547b2425a310244258b44573b00000\",\"descriptor\":\"Sales Representative (Swedish-speaking) \u2013 On-site \u2013 High Tech Industry HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1648\",\"campaign_id\":\"364\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1721598\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Mandarin-speaking) - Hybrid - Sport Clothing Industry GT02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Representative (Hybrid)\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Customer Representative (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p><\/p><p>As a\u00a0<b>Customer Representative<\/b>\u00a0on our team, you will:\u00a0\u00a0\u00a0<\/p><p>- Provide first class customers satisfaction at all times and do whatever is necessary to support the customers following the provided guidelines.\u00a0<br \/>- Handle incoming customers contacts (via telephone, e-mail, chat or social media, reviews), log call details onto call tracking systems and perform call follow ups according to procedures.\u00a0<br \/>- Support consumers in the sales and after sales process by qualification of needs, product recommendation, after sales support and additional tasks that result in consumer satisfaction.\u00a0<br \/>- Forward, when not having the resolution for themselves, any escalations, and defined topics to the respective Client\u2019s brand units and \/ or contact persons.\u00a0<br \/>- De-escalate in case of complaint, offer solutions within Client\u2019s procedures, policies, or guidelines, or transfer to the Client\u2019s or designated partner for settling and resolution of non-standard cases.\u00a0<br \/>- Ensure correct presentation of the Client\u2019s corporate images in all interactions representing its brand and generate consumer experience through outstanding service and personal care on all channels.\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0\u00a0<\/b><\/p><p>- Are bilingual or proficient in Mandarin and have advanced level of English<br \/>- Are self-motivated, team player, supportive person, outgoing and open minded\u00a0<br \/>- Have active listening\/comprehension skills\u00a0<br \/>- Have very good written skills and customer-focused attitude\u00a0<br \/>- Have goal-oriented attitude and time management skills\u00a0<br \/>- Have minimum knowledge Office pack &#43; Keyboarding skills\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b>\u00a0<\/p><p>- Full time, 30 hours\/week permanent contract: Monday to Friday from 07:00 to 13.00\u00a0<br \/>- Salary 15 094 euros gross\/year &#43; up to 2.300 euros gross\/year in bonus\u00a0 \u00a0<br \/>- <b>Opportunity to work from home 3 days<\/b><br \/>- Bring-a-friend (referral) bonus opportunities\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0 \u00a0<br \/>- Career development programs, specialized courses\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>At\u00a0<b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><br \/><span>R1721598<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1721598\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"part_time\",\"salary\":\"1257.9\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T01:59:12.435+02:00\",\"created_at\":\"2026-04-10T10:04:24.360+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Chinese\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368370\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Representative--Cantonese---Mandarin-speaking----Hybrid---Sport-Clothing-Industry-GT02_R1721598\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Representative--Cantonese---Mandarin-speaking----Hybrid---Sport-Clothing-Industry-GT02_R1721598\/apply\",\"job_requisition_id\":\"R1721598\"}],\"organizations\":[{\"wid\":\"399e513c0e2b101ef1338d4e5cfb0000\",\"descriptor\":\"20080 - W.L. Gore & Associates - WHSBTSPAIN20\",\"reference_id\":\"WHSBTSPAIN20\",\"custom_reference_id\":\"WHSBTSPAIN20\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"10121d1790cd1024133dbf3fab100000\",\"descriptor\":\"W0ZQLA P_Sbt_Spain_Gore\",\"reference_id\":\"W0ZQLA\",\"custom_reference_id\":\"W0ZQLA\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"anamaria.mendez@concentrix.com\"},\"first_name\":\"Ana Maria Mendez (102538489)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721598\",\"wid\":\"4067866d12cc10243851a30552e70000\",\"descriptor\":\"Customer Representative (Mandarin-speaking) - Hybrid - Sport Clothing Industry GT02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1996\",\"campaign_id\":\"88\",\"campaign_title\":\"GTM Campaign Tunisia French\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- Service Client Fran\u00e7ais\",\"street\":\"TUN N\u00b012 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis\",\"address\":\"TUN N\u00b012 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis\",\"city\":\"Tunis\",\"state\":null,\"postal_code\":\"1053\",\"region\":\"Tunisie\",\"country\":\"Tunisia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<h2>&nbsp;<\/h2>\\n<p>&nbsp;<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"122688928\",\"location\":\"Tunis, Tunisie\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-10T01:59:10.578+02:00\",\"created_at\":\"2026-04-10T09:57:05.293+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"344\",\"campaign_id\":\"798\",\"campaign_title\":\"Xiaomi | Serbian | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Serbian - Xiaomi\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing high-quality customer service via phone, email, chat, and social media;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Assisting with product information and resolving technical issues;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Initiating and managing Xiaomi device repair processes;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Adhering to detailed project guidelines and maintaining high service standards;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Supporting team goals and contributing to a positive workplace environment.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2705 Knowledge of Serbian - C1 level and English - B1\/B2 level;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2705 Basic computer skills (Windows environment);<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2705 Problem-solving and communication skills;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2705 Ability to learn quickly and memorize technical information.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83d\udcb5 Salary: 7 500 PLN + performance bonus;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83c\udfe0 Hybrid work model: The first month in the office, then hybrid work (50% in the office, 50% remote);<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83e\uddd1&zwj;\ud83c\udfeb Training: 2 weeks of comprehensive in-office training;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2139\ufe0f Benefits package: private LuxMed healthcare, MyBenefit with a monthly budget, life insurance, MultiSport, fruit on Wednesdays, and Pizza Days! \ud83c\udf55<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83d\udd10 Employment contract with a 3-month trial period;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83d\udcc8 Development opportunities through coaching and skill development sessions;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83e\udd1d Supportive team environment.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"2678822688\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-05-13T01:59:02.895+02:00\",\"created_at\":\"2026-04-10T09:38:26.827+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1089\",\"campaign_id\":\"16936\",\"campaign_title\":\"Specialist, Partner Success R1717983\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Partner Success - Trilingual\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"\ud83c\udf1f Join Our Team as a Partner Success Specialist in Mexico! \ud83c\udf1f\\n\\nAre you a dynamic and multilingual professional fluent in Spanish, English and French? We're seeking a Partner Success Specialist for one of our top tech accounts in Mexico. In this pivotal role, you'll drive partner engagement and ensure the success of our collaborations. If you have a passion for technology, excellent communication skills, and a knack for building strong, lasting relationships, we want to hear from you! Join us to make a difference in a fast-paced and rewarding environment.\",\"long_description\":\"<p><b>You will:<\/b><\/p><ul><li>Improve customer retention and revenue growth for an established customer base while providing accurate weekly\/monthly\/quarterly sales forecasts<\/li><li>Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners<\/li><li>Conduct monthly\/quarterly consultative reviews and health checks analyzing our needs<\/li><li>Create talk tracks specifically related to customer health and use predictive data to identify &#39;at-risk&#39; customers<\/li><li>Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.<\/li><li>Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams<\/li><li>Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business<\/li><li>Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products<\/li><li>Manage high volume of customer contacts through phone and email each day<\/li><li>Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Maintain a high level of CRM hygiene to ensure all relevant data is captured<\/li><li>May potentially attend vendor events<\/li><li>Maintain overall ownership and to function as single contact for Top Channel Partners<\/li><\/ul><p><\/p><p><b>You have:<\/b><\/p><ul><li>3&#43; years of prior experience working in a customer service or sales capacity<\/li><li>Professional fluency in English and French<\/li><li>Experience of high-volume calling<\/li><li>A passion for customer experience<\/li><li>Willingness to learn new technology and data<\/li><li>Problem-solving skills with demonstrated ability to articulate the value and business process to a customer<\/li><li>Experience coaching others or training delivery<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience using email, phone and video tools<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><\/ul>\",\"ats_external_id\":\"R1717983\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"31000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-29T06:04:19.305+08:00\",\"created_at\":\"2026-04-10T06:05:27.494+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjkzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Specialist--Partner-Success---Trilingual_R1717983\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":[\"French Canadian\",\"English\",\"Mexican Spanish\"],\"recruiter\":{\"email\":{\"address\":\"mariafernanda.almonaci@concentrix.com\"},\"first_name\":\"Almonaci Quintanar, Maria Fernanda\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103424822\",\"wid\":\"c820ad8c972910323ab258cac70e0000\",\"descriptor\":\"Yumilaky Sauza Hern\u00e1ndez (103424822)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"101697356\",\"wid\":\"6b8098b2fb80018d9de0b1628d2ee944\",\"descriptor\":\"Maria Fernanda Almonaci Quintanar (101697356)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3234\",\"descriptor\":\"Specialist, Partner Success\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370337\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Specialist--Partner-Success---Trilingual_R1717983\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Specialist--Partner-Success---Trilingual_R1717983\/apply\",\"job_requisition_id\":\"R1717983\"}],\"organizations\":[{\"wid\":\"c3f30ec461821039721631fb61a10000\",\"descriptor\":\"W100CN HPI COE IPBM Proximity MX\",\"reference_id\":\"W100CN\",\"custom_reference_id\":\"W100CN\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sergio.macias@concentrix.com\"},\"first_name\":\"Sergio Macias Torres (103487004)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717983\",\"wid\":\"12547b2425a3102415caa4ce80700000\",\"descriptor\":\"Specialist, Partner Success - Trilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1090\",\"campaign_id\":\"16929\",\"campaign_title\":\"Sr. SDET (TCF) R1720400\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Quality Assurance Engineer w\/Detox Testing Experience - Bilingual\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p><b>Do you enjoy programming but like being in control of the quality of the app you&#39;re delivering?<\/b><\/p><p><\/p><p>Concentrix Catalyst is an award-winning digital services company and Apple Mobility Partner on a mission to improve people\u2019s lives through technology.<\/p><p>We\u2019re at an exciting stage in our growth and are looking for a Mobile QA Automation Engineer to join our team in the Americas.<\/p><p>If you&#39;re passionate about creating experiences that people love to use, not just need to use, then read on!<\/p><p><\/p><p><b>What experience\/ skills do you need?<\/b><\/p><p>\u25cf\u00a0\u00a0 \u00a0Programming experience in Swift, Kotlin or JavaScript<br \/>\u25cf\u00a0\u00a0 \u00a0Expertise in developing automated tests<br \/>\u25cf\u00a0\u00a0 \u00a0Expertise in developing automated tests using at least one of the following:<br \/>\u25cb\u00a0\u00a0 \u00a0Detox framework for React Native UI testing<br \/>\u25cb\u00a0\u00a0 \u00a0XCUITest for Swift<br \/>\u25cb\u00a0\u00a0 \u00a0Espresso framework for Android apps using Kotlin<br \/>\u25cf\u00a0\u00a0 \u00a0Experience developing and executing tests within XCode and\/or Android Studio\u00a0<br \/>\u25cf\u00a0\u00a0 \u00a0Knowledge of XML\/JSON RESTful APIs as well as tools to manipulate these, such as Charles Proxy or Fiddler<br \/>\u25cf\u00a0\u00a0 \u00a0Test planning, with a history of writing test cases<br \/>\u25cf\u00a0\u00a0 \u00a0Skilled with continuous integration toolchains (Bitrise\/Fastlane\/Testflight)<br \/>\u25cf\u00a0\u00a0 \u00a0Experience using Jira in an Agile test process<br \/>Desirable<br \/>\u25cf\u00a0\u00a0 \u00a0Experience of working in a cross-functional team environment<\/p><p><\/p><p><b>What will you do?<\/b><\/p><p>Mentored by a Tech Lead and supported by your teammates based in the US, UK, Poland and Latin America, you will help to create custom enterprise and consumer applications and platforms. You will be responsible for end-to-end testing, across the whole QA process. This will range from the beginning of sprint planning to writing test cases based on user stories and includes the writing of automated tests, as well as some manual testing, to ensure 360\u00b0 quality control.<\/p><p>You will work with other engineers around the world to write clear, concise and readable acceptance tests in true BDD style. You\u2019ll help to write and maintain tests using XCUITest, Espresso and Detox while analysing and decomposing complicated software systems and designing strategies to test these systems.<\/p><p>When you join this team you will work continuously with the development team as well as the test engineering teams to ensure that we are providing the highest quality of code, peer code reviews and pair programming.<\/p><p>You\u2019ll gain experience with industries from Consumer Finance to Retail and have the opportunity to provide a meaningful voice in developing products that improve people&#39;s lives.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you?<\/b><\/p><p>Empowerment -to be autonomous within a team that is passionate to deliver quality. Decide core working hours as a team, giving you the flexibility to work when and where you want. You\u2019ll work towards an end goal with the freedom to add to, rather than just following, Concentrix Catalyst best practices.<\/p><p>Quality - author and critique software designs and architectures and ensure the quality of your teams work through pair programming, code reviews, unit tests and test automation.<\/p><p>Excitement - you\u2019ll enjoy the benefits of being part of an established global company, yet be part of a small and growing US-based team with lots of challenges to solve<\/p><p>Collaboration - you\u2019ll work in multi-disciplinary teams, alongside highly experienced designers and engineers, enabling you to challenge each other and push each other to grow.<\/p><ul><\/ul>\",\"ats_external_id\":\"R1720400\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"5.25\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-24T18:05:03.962+08:00\",\"created_at\":\"2026-04-10T02:04:40.952+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjkyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Quality-Assurance-Engineer-w-Detox-Testing-Experience---Bilingual_R1720400\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"leonel.cafaro@concentrix.com\"},\"first_name\":\"Cafaro, Leonel\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102009204\",\"wid\":\"f81830f171380107b2fc2c8003b70000\",\"descriptor\":\"Leonel Cafaro (102009204)\"},{\"id\":\"102158099\",\"wid\":\"fb71bbe9c33f10085653c222b0990000\",\"descriptor\":\"Joanna Sawczak (102158099)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0355\",\"descriptor\":\"Sr. SDET (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369931\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Quality-Assurance-Engineer-w-Detox-Testing-Experience---Bilingual_R1720400\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Quality-Assurance-Engineer-w-Detox-Testing-Experience---Bilingual_R1720400\/apply\",\"job_requisition_id\":\"R1720400\"}],\"organizations\":[{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"e037abba50d5016b55a043f34617f430\",\"descriptor\":\"W0ZFED Premier Bank Core Website Rede\",\"reference_id\":\"W0ZFED\",\"custom_reference_id\":\"W0ZFED\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"913d036ba80f016d0db4c9fe4417a5c5\",\"descriptor\":\"6389 - Premier Bankcard - 980000162\",\"reference_id\":\"980000162\",\"custom_reference_id\":\"980000162\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mike.gibson@concentrix.com\"},\"first_name\":\"Mike Gibson (102063397)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1720400\",\"wid\":\"7595c9683fdf1024077b37ffb7150000\",\"descriptor\":\"Sr. Quality Assurance Engineer w\/Detox Testing Experience - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1091\",\"campaign_id\":\"16907\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1719836\",\"campaign_type\":\"job_application\",\"job_title\":\"Java Full stack Developer\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role: Java Full stack Developer<\/b><\/p><p><b>Location: Omaha, NE (Onsite - 5 days a week)<\/b><\/p><p><\/p><p><b>Job Summary:<\/b><\/p><p>We are seeking a skilled Java Full Stack Developer to join our dynamic team. The ideal candidate will have strong expertise in Java, Spring Boot, and REST APIs, with additional experience in database management and front-end technologies.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p>Develop and maintain enterprise applications using Java 8, Spring Boot, and REST APIs.<\/p><\/li><li><p>Design and optimize queries for SQL and Oracle databases.<\/p><\/li><li><p>Collaborate with UI\/UX designers to develop user interfaces, preferably using Angular 8.<\/p><\/li><li><p>Integrate systems using JMS, Kafka, and GIS technologies.<\/p><\/li><li><p>Conduct code reviews and mentor junior developers.<\/p><\/li><li><p>Participate in Agile development practices.<\/p><\/li><\/ul><p><\/p><p><b>Required Skills:<\/b><\/p><ul><li><p>Proficiency in Java 8 and J2EE.<\/p><\/li><li><p>Strong knowledge of Spring Boot and REST APIs.<\/p><\/li><li><p>Experience with SQL and Oracle databases.<\/p><\/li><li><p>Excellent analytical and problem-solving skills.<\/p><\/li><li><p>Strong communication skills.<\/p><\/li><li><p>Experience in code reviews and quality assurance.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Skills:<\/b><\/p><ul><li><p>Basic knowledge of Linux operating systems.<\/p><\/li><li><p>Experience with Angular 8 and data analytics tools like Tableau.<\/p><\/li><li><p>Familiarity with JMS, Kafka, and GIS technologies.<\/p><\/li><li><p>Understanding of Agile development methodologies.<\/p><\/li><\/ul><p><\/p><p><b>Education:<\/b><\/p><ul><li><p>Bachelor\u2019s degree in computer science, Information Technology, or a related field.<\/p><\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 to $101,500 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Onsite<br \/>#Omaha<br \/>#Nebraska<\/p>\",\"ats_external_id\":\"R1719836\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T00:05:28.069+08:00\",\"created_at\":\"2026-04-10T00:17:33.203+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjkwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Java-Full-stack-Developer_R1719836\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shaik.ahamed1@concentrix.com\"},\"first_name\":\"Ahamed, Shaik\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"103385864\",\"wid\":\"864855068eed102625af2f3703330000\",\"descriptor\":\"Shaik Ahamed (103385864)\"},{\"id\":\"102012330\",\"wid\":\"f81830f171380107b57167912f2c0000\",\"descriptor\":\"Khaja Nasiruddin Mohammed (102012330)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372756\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Java-Full-stack-Developer_R1719836\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Java-Full-stack-Developer_R1719836\/apply\",\"job_requisition_id\":\"R1719836\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"finny.samuel1@concentrix.com\"},\"first_name\":\"Finny Samuel (102011999)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1719836\",\"wid\":\"4893d488be0c1021e7e428cd456e0000\",\"descriptor\":\"Java Full stack Developer\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-28\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1092\",\"campaign_id\":\"16889\",\"campaign_title\":\"Lead Telecom Support Engineer (TCF) R1713498\",\"campaign_type\":\"job_application\",\"job_title\":\"D365 Omnichannel \/D365 CCasS Solution Architect\",\"street\":\"GBR Belfast - Maysfield\",\"address\":\"GBR Belfast - Maysfield\",\"city\":\"Belfast\",\"state\":null,\"postal_code\":\"BT1 3NR\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We are seeking an experienced Solution Architect\/Consultant\\nTo lead and manage enterprise contact center and telecom infrastructure across global operations. The ideal candidate will have strong hands-on experience with modern CCaaS platforms, SIP technologies, and enterprise telephony systems, along with proven leadership skills to manage teams and drive transformation initiatives.\\nThis role requires expertise in cloud-based contact center platforms, telephony infrastructure, automation, and integration technologies, while ensuring high availability, security, and performance of global telecom services.\",\"long_description\":\"<div><p><b><span><span>We&#39;re<\/span><span><span>\u00a0<\/span>Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>The global technology and services leader that powers the world\u2019s best brands, today and into the future.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>solution-focused, tech-powered,<span>\u00a0<\/span><\/span><span>intelligence<\/span><span>-fueled. With unique data and insights, deep industry<span>\u00a0<\/span><\/span><span>expertise<\/span><span>, and advanced technology solutions,<span>\u00a0<\/span><\/span><span>we\u2019re<\/span><span><span>\u00a0<\/span>the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We<span>\u00a0<\/span><\/span><span>shape<\/span><span><span>\u00a0<\/span>new game-changing careers in over 70 countries, attracting the best talent.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of<span>\u00a0<\/span><\/span><span>develop<\/span><span>,<span>\u00a0<\/span><\/span><span>build<\/span><span><span>\u00a0<\/span>and<span>\u00a0<\/span><\/span><span>run<\/span><span><span>\u00a0<\/span>the future of<span>\u00a0<\/span><\/span><span>Integrated Services<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the world have devoted their careers to ensuring every relationship is exceptional. And<span>\u00a0<\/span><\/span><span>we\u2019re<\/span><span><span>\u00a0<\/span>proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><b>Job Summary:<\/b> We are seeking an experienced Senior Manager\/Sr. Professional I, Global Telecom to lead and manage enterprise contact center and telecom infrastructure across global operations. The ideal candidate will have strong hands-on experience with modern CCaaS platforms, SIP technologies, and enterprise telephony systems, along with proven leadership skills to manage teams and drive transformation initiatives.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li>Manage and support CCaaS platforms including Microsoft Dynamics 365 Contact Center, Microsoft Copilot Studio, Microsoft Power Automate, and NICE CXone.<\/li><li>Lead the design, deployment, and optimization of cloud-based contact center solutions.<\/li><li>Manage enterprise telephony environments including Avaya Aura components such as Avaya ACD, Session Manager, System Manager, Voicemail, and CMS.<\/li><li>Oversee day-to-day telecom and contact center operations ensuring high system availability and performance.<\/li><li>Lead telecom and CCaaS transformation projects including migrations, upgrades, and platform consolidation.<\/li><li><span>Complete all assigned, mandatory training within the timeframe provided<\/span><\/li><li><span>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/span><\/li><\/ul><p><b>Qualifications:<\/b><\/p><ul><li>Hands-on expertise with CCaaS platforms (Microsoft D365 Contact Center, NICE CXone).<\/li><li>Strong knowledge of Avaya telephony systems and ACD environments.<\/li><li>Deep understanding of SIP protocols and voice security.<\/li><li>Experience leading global telecom teams and managing enterprise platforms.<\/li><li>Solid understanding of ITIL framework and service management processes.<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1713498\",\"location\":\"Belfast\",\"job_type\":\"full_time\",\"salary\":\"80000\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-15T22:05:50.584+08:00\",\"created_at\":\"2026-04-10T00:17:22.806+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjg4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-Belfast---Maysfield\/Sr-Professional-I--Global-Telecom_R1713498\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Telecom\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d196d6af76c10f0d38\",\"descriptor\":\"Concentrix Europe Limited\",\"reference_id\":\"CEUR\",\"organization_reference_id\":\"CEUR\"},\"location\":{\"city\":\"Belfast\",\"state\":null,\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BT1 3NR\",\"primary_location\":{\"id\":\"GB-BEL-MAYSF-00\",\"wid\":\"740544c0a47f0111f837fb8f1f11e466\",\"descriptor\":\"GBR Belfast - Maysfield\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"salwa.salah@concentrix.com\"},\"first_name\":\"Salah, Salwa Mohamed (Salwa mohamed)\"},\"categories\":[{\"descriptor\":\"CF Global Telecom\"}],\"recruiters\":[{\"id\":\"103455028\",\"wid\":\"29cd5392a437103cd1e5b2e28ccf0000\",\"descriptor\":\"Salwa Mohamed Salah (Salwa mohamed) (103455028)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0283\",\"descriptor\":\"Lead Telecom Support Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368767\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-Belfast---Maysfield\/Sr-Professional-I--Global-Telecom_R1713498\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-Belfast---Maysfield\/Sr-Professional-I--Global-Telecom_R1713498\/apply\",\"job_requisition_id\":\"R1713498\"}],\"organizations\":[{\"wid\":\"04876eb9234810156fe48952becc0000\",\"descriptor\":\"23343 - Opexother - EMEAGEOHQ\",\"reference_id\":\"EMEAGEOHQ\",\"custom_reference_id\":\"EMEAGEOHQ\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d196d6af76c10f0d38\",\"descriptor\":\"Concentrix Europe Limited\",\"reference_id\":\"CEUR\",\"custom_reference_id\":null,\"company_reference_id\":\"CEUR\"},{\"wid\":\"66bf116b8687101572a53ec049150000\",\"descriptor\":\"W0ZVDD Emeageo_Hq\",\"reference_id\":\"W0ZVDD\",\"custom_reference_id\":\"W0ZVDD\",\"company_reference_id\":null},{\"wid\":\"aafd255b0bea10165c61e837bff50000\",\"descriptor\":\"(GEO) IT - TELECOM\",\"reference_id\":\"GEOITTELECOM\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bhupinder.singh@concentrix.com\"},\"first_name\":\"Bhupinder Singh (070376)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1713498\",\"wid\":\"b31981afaa7310221aa20805d35b0000\",\"descriptor\":\"D365 Omnichannel \/D365 CCasS Solution Architect\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1093\",\"campaign_id\":\"16880\",\"campaign_title\":\"Sr. Manager, IT Operations (TCF) R1712615\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Manager, IT Operations\",\"street\":\"TUR - KAGITHANE1 - MERKEZ MAHALLESI AYAZMA CADDESI PAPIRUS PLZ. DIS KAPI NO:37, IC KAPI NO: 2 KAG\",\"address\":\"TUR - KAGITHANE1 - MERKEZ MAHALLESI AYAZMA CADDESI PAPIRUS PLZ. DIS KAPI NO:37, IC KAPI NO: 2 KAG\",\"city\":\"Kagithane\",\"state\":\"\u0130stanbul\",\"postal_code\":\"34975\",\"region\":null,\"country\":\"T\u00fcrkiye\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span><span>As a Sr. Manager of IT Operations, you will lead a high-performing team to ensure efficient IT service delivery, compliance, and support across Concentrix and client-owned infrastructure. Your strategic vision and detailed execution will foster a secure and innovative environment for our global technology services.<\/span><\/span><\/p><p><span><span><b>Responsibilities:<\/b><\/span><\/span><\/p><ul><li><span>Actively manage severity 1 issues, ensuring timely RCA review completion.<\/span><\/li><li><span>Oversee daily ticket reviews to maintain adherence to SLAs and correct prioritization.<\/span><\/li><li><span>Coordinate regular account meetings, ensuring compliance with IT and security standards.<\/span><\/li><li><span>Ensure completion, addition, and modification of backup schedules are managed and monitored.<\/span><\/li><li><span>Manage Tape inventory, ensuring weekly off-site transitions.<\/span><\/li><li><span>Support new transitions with image and desktop readiness.<\/span><\/li><li><span>Guarantee PCI and HIPAA compliance across IT security protocols.<\/span><\/li><li><span>Implement security controls via Active Directory group policies.<\/span><\/li><li><span>Conduct BCP tests and disaster recovery drills for IT infrastructure.<\/span><\/li><li><span>Maintain system compliance with COPC and ISO 27001 standards.<\/span><\/li><li><span>Provide L2\/L3 support for network, server, and voice infrastructure.<\/span><\/li><li><span>Lead SSAE activities and daily system validations.<\/span><\/li><li><span>Ensure compliance through site hardening and validation checks.<\/span><\/li><li><span>Continuously update images, documents, and maintain bandwidth utilization reports.<\/span><\/li><li><span>Support service delivery with DNS\/DHCP\/File server management.<\/span><\/li><li><span>Achieve high IT VOC scores through effective action planning.<\/span><\/li><li><span>Complete all assigned, mandatory training within the timeframe provided.<\/span><\/li><li><span>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/span><\/li><\/ul><p><span><span><b>Qualifications:<\/b><\/span><\/span><\/p><ul><li><span>15&#43; years of relevant experience in IT operations.<\/span><\/li><li><span>Bachelor&#39;s Degree or equivalent; Postgraduate preferred.<\/span><\/li><li><span>Preferred certifications: ITIL V3, MCSE, CCNA.<\/span><\/li><li><span>Expertise in Windows server systems, network, and voice equipment.<\/span><\/li><li><span>Deep understanding of ITIL framework and enterprise networks.<\/span><\/li><li><span>Proven capabilities in problem and incident management.<\/span><\/li><li><span>Experience with ticket resolution improvements using ITIL frameworks.<\/span><\/li><li><span>Familiarity with ISO\/IEC 27001, PCI compliance standards.<\/span><\/li><li><span>Demonstrated flexibility and ability to deliver within tight timelines.<\/span><\/li><li><span>Vendor management experience.<\/span><\/li><li><span>Prior experience managing teams of 25-50 members.<\/span><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1712615\",\"location\":\"Kagithane, \u0130stanbul\",\"job_type\":\"full_time\",\"salary\":\"417500\",\"salary_type\":\"monthly\",\"salary_currency\":\"TRY\",\"updated_at\":\"2026-04-10T00:18:24.507+08:00\",\"created_at\":\"2026-04-10T00:17:18.938+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjg4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/TUR---KAGITHANE1---MERKEZ-MAHALLESI-AYAZMA-CADDESI-PAPIRUS-PLZ-DIS-KAPI-NO37-IC-KAPI-NO-2-KAG\/Sr-Manager--IT-Operations_R1712615\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba0deb2da30000\",\"descriptor\":\"Concentrix M\u00fc\u015fteri Hizmetleri A.\u015e.\",\"reference_id\":\"WTR01\",\"organization_reference_id\":\"WTR01\"},\"location\":{\"city\":\"Kagithane\",\"state\":\"\u0130stanbul\",\"country\":{\"wid\":\"c2e3bac5bbbb47b29dfc6e8b56a1586e\",\"iso2\":\"TR\",\"iso3\":\"TUR\",\"descriptor\":\"T\u00fcrkiye\",\"iso_numeric\":\"792\"},\"postal_code\":\"34975\",\"primary_location\":{\"id\":\"TR-IST-PAPIR-01\",\"wid\":\"1e068287a9e3101d479eb00a406e0000\",\"descriptor\":\"TUR - KAGITHANE1 - MERKEZ MAHALLESI AYAZMA CADDESI PAPIRUS PLZ. DIS KAPI NO:37, IC KAPI NO: 2 KAG\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"salwa.salah@concentrix.com\"},\"first_name\":\"Salah, Salwa Mohamed (Salwa mohamed)\"},\"categories\":[{\"descriptor\":\"CF IT Operations\"}],\"recruiters\":[{\"id\":\"103455028\",\"wid\":\"29cd5392a437103cd1e5b2e28ccf0000\",\"descriptor\":\"Salwa Mohamed Salah (Salwa mohamed) (103455028)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0323\",\"descriptor\":\"Sr. Manager, IT Operations (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367233\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/TUR---KAGITHANE1---MERKEZ-MAHALLESI-AYAZMA-CADDESI-PAPIRUS-PLZ-DIS-KAPI-NO37-IC-KAPI-NO-2-KAG\/Sr-Manager--IT-Operations_R1712615\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/TUR---KAGITHANE1---MERKEZ-MAHALLESI-AYAZMA-CADDESI-PAPIRUS-PLZ-DIS-KAPI-NO37-IC-KAPI-NO-2-KAG\/Sr-Manager--IT-Operations_R1712615\/apply\",\"job_requisition_id\":\"R1712615\"}],\"organizations\":[{\"wid\":\"7db7f34606d71015713ee3408a8a0000\",\"descriptor\":\"W0ZV80 Site_Cso Other\",\"reference_id\":\"W0ZV80\",\"custom_reference_id\":\"W0ZV80\",\"company_reference_id\":null},{\"wid\":\"765b4e7c561610156f07db05007f0000\",\"descriptor\":\"23125 - Opexother - SITECSOTH\",\"reference_id\":\"SITECSOTH\",\"custom_reference_id\":\"SITECSOTH\",\"company_reference_id\":null},{\"wid\":\"613f8b27b3fb10165c6111f1d1d80000\",\"descriptor\":\"(SITE) IT - OPERATIONS\",\"reference_id\":\"SITITOPERATIONS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba0deb2da30000\",\"descriptor\":\"Concentrix M\u00fc\u015fteri Hizmetleri A.\u015e.\",\"reference_id\":\"WTR01\",\"custom_reference_id\":null,\"company_reference_id\":\"WTR01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"meric.aycin@concentrix.com\"},\"first_name\":\"Meri\u00e7 Ay\u00e7in (102377079)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1712615\",\"wid\":\"3ca17bac56fa1021da737215de2e0000\",\"descriptor\":\"Sr. Manager, IT Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1094\",\"campaign_id\":\"16756\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1720270\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 Windows365\/EndPoint\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Cloud Solution Architect \u2013 Windows365\/EndPoint<\/b> is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, ensuring seamless onboarding, adoption, and value realization across Microsoft\u2019s endpoint solutions, Windows 365, Azure Virtual Desktop (AVD), Intune, MCEM<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Be a trusted advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value.<\/p><\/li><li><p>Drive Customer Success: Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Windows 365, AVD, and Intune, securing long-term customer success and renewal.\u00a0<\/p><\/li><li><p>Explore growth opportunities:\u00a0Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.\u00a0<\/p><\/li><li><p>Accelerate Customer Cloud and AI Endpoint Journey: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer\u2019s AI transformation journey.\u00a0<\/p><\/li><li><p>Embrace a growth mindset:\u00a0Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution.<span>\u202f<\/span><\/p><\/li><li><p>Learn-it-all:\u00a0Demonstrate\u00a0a self-learner mindset through continuous, self-directed learning in areas such as\u00a0endpoint management, virtualization, AI integration, business value realization, and adoption and change management. Build and\u00a0maintain\u00a0technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives.<span>\u202f<\/span>\u00a0<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>Bachelor&#39;s Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 10&#43; years experience in cloud\/infrastructure technologies, information technology (IT) consulting\/support, systems administration, network operations, software development\/support, technology solutions, practice development, architecture, and\/or consulting OR equivalent experience.<\/p><\/li><li><p>10&#43; years experience working in a customer-facing role (e.g., internal and\/or external) relevant to this role.<\/p><\/li><li><p>Technical\u00a0certifications\u00a0in\u00a0relevant technologies or disciplines\u00a0(e.g.,\u00a0Azure\u00a0Architecture and Administration,\u00a0Microsoft 365\u00a0Endpoint\u00a0Administration,\u00a0Virtualization Technologies, etc.)\u00a0<\/p><\/li><li><p>Deep technical expertise in Windows 365, Azure Virtual Desktop, Microsoft Intune, MECM, and Migration from MECM to Intune running at Enterprise-scale.\u00a0<\/p><\/li><li><p>Solid hands-on experience leading technical projects relevant to this role.\u00a0<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1720270\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"9.12\",\"salary_type\":\"monthly\",\"salary_currency\":\"MAD\",\"updated_at\":\"2026-05-09T06:05:02.694+08:00\",\"created_at\":\"2026-04-10T00:15:59.215+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjc1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect---Widows365-EndPoint--H-F-_R1720270-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b97b03f459ee101ac0bb448596950000\",\"descriptor\":\"Concentrix Technopolis\",\"reference_id\":\"WMO05\",\"organization_reference_id\":\"WMO05\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0026\",\"descriptor\":\"Server Engineer I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370508\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect---Widows365-EndPoint--H-F-_R1720270-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect---Widows365-EndPoint--H-F-_R1720270-1\/apply\",\"job_requisition_id\":\"R1720270\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"b97b03f459ee101ac0bb448596950000\",\"descriptor\":\"Concentrix Technopolis\",\"reference_id\":\"WMO05\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"zoubida.harim@concentrix.com\"},\"first_name\":\"Zoubida Harim (103495184)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1720270\",\"wid\":\"0b9a4a8b268610234f6f2086577a0000\",\"descriptor\":\"Cloud Solution Architect \u2013 Windows365\/EndPoint\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1095\",\"campaign_id\":\"16752\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1720347\",\"campaign_type\":\"job_application\",\"job_title\":\"Web Developer  Sr - Bilingual\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p><b>Hands-on coding experience (years):<\/b> React.js: TypeScript: JavaScript: CSS frameworks (Tailwind, Material UI, SASS): Redux: Express.js: Node.js: Database integrations (MySQL, PostgreSQL, MongoDB, SQL Server): MS Azure Cloud<\/p><p><\/p><p><b>Responsabilities:<\/b><\/p><p><br \/>\u2022\u00a0\u00a0 \u00a0Strong Web development experience of creating and maintaining multiple pages.<br \/>\u2022\u00a0\u00a0 \u00a0Design, develop, and maintain high-quality applications.<br \/>\u2022\u00a0\u00a0 \u00a0Participate in the full software development lifecycle, including planning, development, testing, deployment, and maintenance.<br \/>\u2022\u00a0\u00a0 \u00a0Collaborate with cross-functional teams to analyze requirements and define technical solutions.<br \/>\u2022\u00a0\u00a0 \u00a0Write clean, efficient, and well-documented code.<br \/>\u2022\u00a0\u00a0 \u00a0Troubleshoot, debug, and upgrade existing applications.<br \/>\u2022\u00a0\u00a0 \u00a0Ensure performance, quality, and responsiveness of applications.<br \/>\u2022\u00a0\u00a0 \u00a0Conduct code reviews to ensure code quality and adherence to best practices.<br \/>\u2022\u00a0\u00a0 \u00a0Stay up-to-date with the latest industry trends and technologies to drive innovation.<\/p><p><br \/>\u00a0<\/p><p><b>Requirements:<\/b><\/p><ul><li><p>Excellent communication Skills is a must<\/p><\/li><li><p>8-15 years of overall development experience<\/p><\/li><li><p>Recent 6&#43; years in React based projects<\/p><\/li><li><p>4&#43; years in Typescript (a coding assessment will be required).<\/p><\/li><li><p>3&#43; years&#39; experience with Node.js and Express<\/p><\/li><li><p>2&#43; years with Microsoft Azure<\/p><\/li><li><p>Demonstrated experience in architecting event-based systems or microservices from the ground up.<\/p><\/li><li><p>Proficiency in using tools such as DataDog, Splunk, App Insights, New Relic, etc.<\/p><\/li><li><p>Proven experience with CI\/CD (Continuous Integration\/Continuous Deployment).<\/p><\/li><li><p>Track record in developing unit testing frameworks.<\/p><\/li><li><p>Competency in Application Security and Networking.<\/p><\/li><li><p>Familiarity with Azure Cloud Functions<\/p><\/li><li><p>Must have experience working in Agile teams<\/p><\/li><li><p><b>Experience working with globally distributed teams: <\/b> <b>What are their day to day activities as a Sr. Frontend Engineer<\/b><\/p><\/li><li><p><b>Excellent English Communication Skills<\/b><\/p><\/li><li><p><b>Experience with multi-page web development projects: Creating release plans and Providing technical solutions or POCs.<\/b><\/p><\/li><\/ul><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1720347\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"70830.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-12T00:04:06.736+08:00\",\"created_at\":\"2026-04-10T00:15:58.121+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjc1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Web-Developer--Sr---Bilingual_R1720347\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"leonel.cafaro@concentrix.com\"},\"first_name\":\"Cafaro, Leonel\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102009204\",\"wid\":\"f81830f171380107b2fc2c8003b70000\",\"descriptor\":\"Leonel Cafaro (102009204)\"},{\"id\":\"102009973\",\"wid\":\"871dd66c54300107b3aa1ab5a5aa0000\",\"descriptor\":\"Maria del Pilar Puga Vizcaino (102009973)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371301\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Web-Developer--Sr---Bilingual_R1720347\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Web-Developer--Sr---Bilingual_R1720347\/apply\",\"job_requisition_id\":\"R1720347\"}],\"organizations\":[{\"wid\":\"aafd255b0bea1016f74606a54c280000\",\"descriptor\":\"23484 - Einstein Noah Restaurant Group Inc - 980004982\",\"reference_id\":\"980004982\",\"custom_reference_id\":\"980004982\",\"company_reference_id\":null},{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"aafd255b0bea1016f7bc947fc6000000\",\"descriptor\":\"W0ZVHF Einstein Noah Restaurant: Bage\",\"reference_id\":\"W0ZVHF\",\"custom_reference_id\":\"W0ZVHF\",\"company_reference_id\":null},{\"wid\":\"6f48895069b710088c18d164754d0000\",\"descriptor\":\"COGS (CORP) CATALYST-DIGITAL ENGINEERING\",\"reference_id\":\"CATDIGITAL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nilava.ganguly@concentrix.com\"},\"first_name\":\"Nilava Ganguly (103508422)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1720347\",\"wid\":\"7254ac25f79910239a1fdf9dbb320000\",\"descriptor\":\"Web Developer  Sr - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1096\",\"campaign_id\":\"16749\",\"campaign_title\":\"Sr. Program Manager (TCF) R1720685\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Program Manager (TPM)\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a highly skilled Technical Program Manager (TPM) to lead and manage our cutting-edge projects involving APIs and AWS. The ideal candidate will have a strong technical background, exceptional organizational skills, and a proven track record in managing complex technical projects.<\/p><p><\/p><p><b>Program Management<\/b><\/p><ul><li><p>Lead multiple API-driven projects ensuring alignment with business goals.<\/p><\/li><li><p>Develop detailed project plans, manage resources, and oversee execution from conception to delivery.<\/p><\/li><li><p>Collaborate with cross-functional teams to define, design, and ship new features.<\/p><\/li><\/ul><p><\/p><p><b>Stakeholder Engagement<\/b><\/p><ul><li><p>Serve as the primary point of contact for project stakeholders.<\/p><\/li><li><p>Communicate project updates, risks, and decisions to stakeholders at all levels.<\/p><\/li><li><p>Facilitate meetings, presentations, and discussions to ensure project alignment.<\/p><\/li><\/ul><p><\/p><p><b>Technical Expertise<\/b><\/p><ul><li><p>Work closely with engineering teams to ensure seamless integration of APIs.<\/p><\/li><li><p>Oversee AWS infrastructure projects, ensuring optimal performance and cost-efficiency.<\/p><\/li><li><p>Troubleshoot API and AWS-related technical issues and provide strategic solutions.<\/p><\/li><\/ul><p><\/p><p><b>Risk Management<\/b><\/p><ul><li><p>Identify project risks and develop mitigation strategies.<\/p><\/li><li><p>Monitor project progress and proactively address potential delays or issues.<\/p><\/li><\/ul><p><\/p><p><b>Continuous Improvement<\/b><\/p><ul><li><p>Implement best practices and tools for project management and process improvement.<\/p><\/li><li><p>Mentor and guide junior team members, fostering a culture of learning and growth.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications:<\/b><\/p><ul><li><p>Bachelor&#39;s degree in Computer Science, Engineering, or a related field.<\/p><\/li><li><p>5&#43; years of experience in Technical Program Management, particularly with API projects.<\/p><\/li><li><p>Extensive experience with AWS services and cloud architecture.<\/p><\/li><li><p>Strong understanding of software development lifecycle (SDLC) and agile methodologies.<\/p><\/li><li><p>Excellent communication, leadership, and problem-solving skills.<\/p><\/li><\/ul><p><\/p><p><b>Preferred qualifications:<\/b><\/p><ul><li><p>Master&#39;s degree in a relevant field.<\/p><\/li><li><p>Certifications in AWS (e.g., AWS Certified Solutions Architect) or Project Management (e.g., PMP, Scrum Master).<\/p><\/li><li><p>Experience with DevOps practices and tools.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1720685\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"85000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-09T08:04:17.562+08:00\",\"created_at\":\"2026-04-10T00:15:57.251+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjc0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Technical-Program-Manager--TPM-_R1720685\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"laura.biederman@concentrix.com\"},\"first_name\":\"Biederman, Laura\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102009436\",\"wid\":\"f81830f171380107b325e720f1470000\",\"descriptor\":\"Laura Biederman (102009436)\"},{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0357\",\"descriptor\":\"Sr. Program Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370750\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Technical-Program-Manager--TPM-_R1720685\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Technical-Program-Manager--TPM-_R1720685\/apply\",\"job_requisition_id\":\"R1720685\"}],\"organizations\":[{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"818f80345543104d4de5bd4c45f40000\",\"descriptor\":\"W0ZTAP T-Mobile: Promotions Live\",\"reference_id\":\"W0ZTAP\",\"custom_reference_id\":\"W0ZTAP\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"48a99ea75047104d4d4ad2b656490000\",\"descriptor\":\"13711 - T_Mobile - 980000694\",\"reference_id\":\"980000694\",\"custom_reference_id\":\"980000694\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"demian.ascenciolimon@concentrix.com\"},\"first_name\":\"Demian Ascencio Limon (102010300)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1720685\",\"wid\":\"0b9a4a8b2686102399ac81e30bcc0000\",\"descriptor\":\"Technical Program Manager (TPM)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1097\",\"campaign_id\":\"16735\",\"campaign_title\":\"Manager, Business Intelligence &amp; Insights (TCF) R1719232\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager, Business Intelligence & Insights\",\"street\":\"MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO\",\"address\":\"MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55100\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Business Intelligence & Insights Manager is responsible for driving data-led decision-making across the organization. This role oversees the design and delivery of analytics, dashboards, and business insights to support strategic and operational goals. The manager will lead and develop a team of analysts to ensure accurate reporting, actionable insights, and continuous improvement in business performance.\",\"long_description\":\"<p>\u2022<br \/>Develop and execute the BI &amp; Insights strategy in alignment with business objectives.<br \/>\u2022<br \/>Partner with business leaders to understand priorities, identify opportunities, and translate them into data-driven solutions.<br \/>\u2022<br \/>Lead, coach, and develop a team of BI Analysts and set clear goals, performance metrics, and development plans for team members.<br \/>\u2022<br \/>Design and maintain KPI frameworks, dashboards, and scorecards to track business performance. Utilize advanced analytics to identify trends, opportunities, and risks.<br \/>\u2022<br \/>Collaborate with cross-functional teams such as Finance, Sales, Marketing, Operations, and Product to understand analytical needs. Present key findings and actionable recommendations to senior management.<br \/>\u2022<br \/>Act as the bridge between technical data teams and non-technical business stakeholders.<br \/>\u2022<br \/>Oversee the implementation and optimization of BI tools such as Power BI, Tableau, Looker, DOMO, Power BI. Stay updated on emerging analytics technologies and methodologies.<\/p>\",\"ats_external_id\":\"R1719232\",\"location\":\"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-10T00:16:53.783+08:00\",\"created_at\":\"2026-04-10T00:15:49.772+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjczNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Sunway-VISIO-TowerLevel-8-Menara-Sunway-VISIO\/Manager--Business-Intelligence---Insights_R1719232\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"organization_reference_id\":\"RMY03\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55100\",\"primary_location\":{\"id\":\"MY-KUA-VISIO-01\",\"wid\":\"23d07c764f72101f05190129b1440000\",\"descriptor\":\"MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1102\",\"descriptor\":\"Manager, Business Intelligence & Insights (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367146\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Sunway-VISIO-TowerLevel-8-Menara-Sunway-VISIO\/Manager--Business-Intelligence---Insights_R1719232\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Sunway-VISIO-TowerLevel-8-Menara-Sunway-VISIO\/Manager--Business-Intelligence---Insights_R1719232\/apply\",\"job_requisition_id\":\"R1719232\"}],\"organizations\":[{\"wid\":\"50afd406b06e1015728848113e790000\",\"descriptor\":\"W0ZV72 Seargn_Cso\",\"reference_id\":\"W0ZV72\",\"custom_reference_id\":\"W0ZV72\",\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156fd50aec1def0000\",\"descriptor\":\"23143 - Opexother - SEARGNCSO\",\"reference_id\":\"SEARGNCSO\",\"custom_reference_id\":\"SEARGNCSO\",\"company_reference_id\":null},{\"wid\":\"aa4174ca830210165cb50fe9a6820000\",\"descriptor\":\"(REGION) Business Operations & Insights Indir\",\"reference_id\":\"RGBUSINESSOPER\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"custom_reference_id\":null,\"company_reference_id\":\"RMY03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mohammadshuaib.mir@concentrix.com\"},\"first_name\":\"Mohammad Shuaib Mir (102881409)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1719232\",\"wid\":\"71e4607c1d321021bc55d2d3c1780000\",\"descriptor\":\"Manager, Business Intelligence & Insights\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022<br \/>Bachelor\u2019s degree in Business, Data Science, Statistics, Computer Science, or a related field; a Master\u2019s degree is an advantage.<br \/>\u2022<br \/>7\u201310 years of experience in Business Intelligence, Analytics, or Data Insights roles, with at least 2\u20133 years in a managerial capacity.<br \/>\u2022<br \/>Proven experience leading a team of analysts or BI professionals.<br \/>\u2022<br \/>Strong business acumen with the ability to link data insights to strategic and operational decisions.<br \/>\u2022<br \/>Exposure in Sales insights is a must.<br \/>\u2022<br \/>Expertise in BI tools (e.g., Power BI, Tableau, Qlik), SQL, and data visualization best practices.<\/p><p>\u2022<br \/>Excellent communication and stakeholder management skills.<br \/>\u2022<br \/>Ability to balance hands-on analytical work with people leadership and strategic thinking.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1098\",\"campaign_id\":\"16727\",\"campaign_title\":\"Specialist, Sales Support R1718475\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Support\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams.\",\"long_description\":\"<p>\u00b7 Prepare and validate Revenue Recognition data for client sign-off; follow up with internal Operations teams to ensure accurate categorization.<\/p><p>\u00b7 Monitor Revenue \u2013 (Actuals &amp; Scheduled Billings), Quoting tool status, and pipeline to identify revenue gaps or duplications, support Sales Management with clean forecasting outlooks.<\/p><p>\u00b7 Conduct weekly and daily pipeline hygiene checks; flag issues like missing close plans or overdue opportunities and follow up with sellers.<\/p><p>\u00b7 Investigate and reconcile billing\/invoicing issues, including MS Sales decrements, disputes, and credits; collaborate with internal Ops and Finance teams to ensure accurate landing and reconciliation of issues.<\/p><p>\u00b7 Support forecasting processes by joining or leading closing calls, tracking deal progression, and preparing forecast files.<\/p><p>\u00b7 Manage Support Help tickets related to pricing, tool issues, Quote tool updates, and billing escalations.<\/p><p>\u00b7 Proactively monitor deal progress and collaborate with Quoting team and management to resolve issues in the prep or completion of deals.<\/p><p>\u00b7 Generate and distribute reports on hygiene exceptions and billing readiness; ensure timely seller action in CRM.<\/p><p>\u00b7 Lead or support SOS RoB reviews, providing updates, highlighting risks, and escalating blockers as needed.<\/p><p>\u00b7 Facilitate Left-To-Go (LTG) activities during month-end and quarter-end to ensure deals are ready for closure.<\/p><p>\u00b7 Ad-hoc support \u2013 provide ad-hoc analysis, reporting, and operational support to stakeholders as required.<\/p><p><\/p>\",\"ats_external_id\":\"R1718475\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-10T12:12:46.713+08:00\",\"created_at\":\"2026-04-10T00:15:47.362+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjcyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Sales-Support_R1718475\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"organization_reference_id\":\"RMY03\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nurliyanaizzati.abdrahman@concentrix.com\"},\"first_name\":\"Abd Rahman, Nurliyana Izzati\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020523\",\"wid\":\"78893d07c56a10053c5623868bc80000\",\"descriptor\":\"Nurliyana Izzati Abd Rahman (020523)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3241\",\"descriptor\":\"Specialist, Sales Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367178\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Sales-Support_R1718475\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Sales-Support_R1718475\/apply\",\"job_requisition_id\":\"R1718475\"}],\"organizations\":[{\"wid\":\"8e12d0158659100c3a73bdca8dd20000\",\"descriptor\":\"W0ZKTZ Microsoft Enterprise Services\",\"reference_id\":\"W0ZKTZ\",\"custom_reference_id\":\"W0ZKTZ\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b7e22de0983e100c3a1adce4bae40000\",\"descriptor\":\"11418 - Microsoft - 980002893\",\"reference_id\":\"980002893\",\"custom_reference_id\":\"980002893\",\"company_reference_id\":null},{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"custom_reference_id\":null,\"company_reference_id\":\"RMY03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"fuiching.chua@concentrix.com\"},\"first_name\":\"Fui Ching Chua (102988160)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718475\",\"wid\":\"5f1e9a8b2f021021bc1f97496fe90000\",\"descriptor\":\"Specialist, Sales Support\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1099\",\"campaign_id\":\"16724\",\"campaign_title\":\"Sr. Manager, B2B Sales R1718875\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Manager, B2B Sales\",\"street\":\"MYS Kuala Lumpur - Level 5, Platinum Sentral\",\"address\":\"MYS Kuala Lumpur - Level 5, Platinum Sentral\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Senior Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul>\",\"ats_external_id\":\"R1718875\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"14460\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-10T00:16:50.529+08:00\",\"created_at\":\"2026-04-10T00:15:46.508+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjcyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Level-5-Platinum-Sentral\/Sr-Manager--B2B-Sales_R1718875\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUA-CLIEN-04\",\"wid\":\"f292f1d03e741023462aee7d442f0000\",\"descriptor\":\"MYS Kuala Lumpur - Level 5, Platinum Sentral\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3096\",\"descriptor\":\"Sr. Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367088\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Level-5-Platinum-Sentral\/Sr-Manager--B2B-Sales_R1718875\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Level-5-Platinum-Sentral\/Sr-Manager--B2B-Sales_R1718875\/apply\",\"job_requisition_id\":\"R1718875\"}],\"organizations\":[{\"wid\":\"3e42b94f382f101ee8874f36f5ae0000\",\"descriptor\":\"14046 - Google - WHSBTAPAC60\",\"reference_id\":\"WHSBTAPAC60\",\"custom_reference_id\":\"WHSBTAPAC60\",\"company_reference_id\":null},{\"wid\":\"598e7abcf5cd101ef6bac43c95fe0000\",\"descriptor\":\"W0ZOGU P_Google Malaysia Dmg\",\"reference_id\":\"W0ZOGU\",\"custom_reference_id\":\"W0ZOGU\",\"company_reference_id\":null},{\"wid\":\"a2b3177a2a35100bef2463eebbcc0000\",\"descriptor\":\"COGS (SITE) Operations Manager Billable Direc\",\"reference_id\":\"SITOPSMGRBL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"max.mun@concentrix.com\"},\"first_name\":\"Max Mun (015201)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718875\",\"wid\":\"64e915f9b14b1021c3334a24765e0000\",\"descriptor\":\"Sr. Manager, B2B Sales\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years proven work experience in a sales role<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1100\",\"campaign_id\":\"16677\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1720019\",\"campaign_type\":\"job_application\",\"job_title\":\"SAP Datasphere\/SAC Consultant\",\"street\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"address\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Concentrix Catalyst team leads the experience design and engineering at Concentrix, with a footprint of 22 global offices and 11 global delivery centres.\\n\\nSeeking an experienced SAP Datasphere & SAP Analytics Cloud (SAC) Consultant to drive data modernization initiatives. The role focuses on building scalable analytics solutions and migrating legacy SAP BW\/BPC landscapes using modern SAP Business Data Fabric (BDC) principles.\",\"long_description\":\"<ul><li><p><span>Design and implement data models, spaces, and semantic layers<br \/>Integrate SAP (BW\/4HANA, ECC, S\/4HANA) and non-SAP data sources<\/span><\/p><\/li><li><p><span>Build data flows, consumption models, and virtualized data as Enable BDC concepts: federation, semantic harmonization, and optimization<br \/>Lead BW\/BPC to Datasphere migration activities<\/span><\/p><p><span><u>SAP Analytics Cloud (SAC):<\/u><\/span><\/p><\/li><li><p><span>Develop dashboards, stories, and self-service reports<\/span><\/p><\/li><li><p><span>Migrate BEx queries, BW reports, and BPC planning to SAC<\/span><\/p><\/li><li><p><span>Implement live\/import models and SAC planning features<\/span><\/p><p><span><u>Migration &amp; Modernization:<\/u><\/span><\/p><\/li><li><p><span>Assess and map legacy BW models to Datasphere &amp; SAC<\/span><\/p><\/li><li><p><span>Simplify and refactor legacy logic using cloud capabilities<\/span><\/p><\/li><li><p><span>Ensure data quality, governance, and performance.<\/span> <span>Strong experience in BW\/BPC migration projects<\/span><\/p><\/li><li><p><span>Knowledge of SAP BTP &amp; Business Data Fabric architecture<\/span><\/p><\/li><li><p><span>Expertise in data modeling, ETL\/ELT, and cloud data platforms<\/span><\/p><\/li><li><p><span>Familiarity with HANA views and BEx query conversion<\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1720019\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-04-10T00:16:18.960+08:00\",\"created_at\":\"2026-04-10T00:15:04.603+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjY3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/SAP-Datasphere-SAC-Consultant_R1720019\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560029\",\"primary_location\":{\"id\":\"IN-BAN-DIVYA-01\",\"wid\":\"83cb63b9e8cc10062d9f607eee1a0000\",\"descriptor\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jyotisana.jyotisana@concentrix.com\"},\"first_name\":\"., Jyotisana\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"101549561\",\"wid\":\"e766a30b39e801e62cdb9352102828e6\",\"descriptor\":\"Arbaz Hussain (101549561)\"},{\"id\":\"103176827\",\"wid\":\"7bb4f45cf25d10261aef1fd116b30000\",\"descriptor\":\"Jyotisana . (103176827)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367614\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/SAP-Datasphere-SAC-Consultant_R1720019\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/SAP-Datasphere-SAC-Consultant_R1720019\/apply\",\"job_requisition_id\":\"R1720019\"}],\"organizations\":[{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"eaaa88bc87400117968b38f4ccd80000\",\"descriptor\":\"COGS (CORP) CATALYST - DIR\",\"reference_id\":\"CATALYSTDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"a8114e762f111021c41db70828070000\",\"descriptor\":\"UPRR: Train Operations\",\"reference_id\":\"UPRR: Train Operations_20250204_IND\",\"custom_reference_id\":\"UPRR: Train Operations_20250204_IND\",\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"amarnadhreddy.palavalli@concentrix.com\"},\"first_name\":\"Amarnadh Reddy Palavalli (102011841)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1720019\",\"wid\":\"aadbe9c274aa10230880b46631a00000\",\"descriptor\":\"SAP Datasphere\/SAC Consultant\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li><span><u>Nice to Have:<\/u><br \/>Experience with SAP BPC, SAC Planning<br \/>Basic skills in ABAP, SQL, or scripting<\/span><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1101\",\"campaign_id\":\"16676\",\"campaign_title\":\"Software Architect (TCF) R1720204\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Power Apps Architect\",\"street\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"address\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We\u2019re Concentrix. A new breed of tech company \u2014 Human-centered. Tech-powered. Intelligence-fueled.\\nWe create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.\\nOur game-changers:\\n* Challenge Conventions\\n* Deliver outcomes unimagined\\n* Create experiences that go beyond WOW\\nIf this is you, we would love to discuss career opportunities with you.\\nIn our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nConcentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country\/region.\\n We\u2019re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.\",\"long_description\":\"<p><b>Required Qualifications<\/b><br \/>\u2022 Bachelor\u2019s or Master\u2019s degree in Computer Science, Information Systems, or related field.<br \/>\u2022 Min 12&#43; years experience in Software enterprise solutions Must have 6\u201310&#43; years of experience in application architecture and enterprise solution delivery.<br \/>\u2022 4&#43; years hands-on experience in Power Apps (Canvas, Model-Driven) and Power Automate.<br \/>\u2022 Proven expertise in Dataverse, Power Fx, ALM pipelines, and REST\/Azure integrations.<br \/>\u2022 Strong GitHub Copilot usage experience for Power Fx, JSON logic, and Power Platform code generation.<br \/>\u2022 Skilled in HTML, CSS, JavaScript\/TypeScript and responsive UI design.<br \/>\u2022 Understanding of data security, role-based access, and environment management.<br \/>________________________________________<br \/><b>Preferred Qualifications<\/b><br \/>\u2022 Microsoft Certified: Power Platform Solution Architect Expert (PL-600).<br \/>\u2022 Hands-on experience implementing GitHub Copilot governance frameworks and Copilot productivity dashboards.<br \/>\u2022 Familiarity with AI Builder, Copilot Studio, and Azure AI integrations.<br \/>\u2022 Experience leading Power Platform Centers of Excellence (CoE).<\/p>\",\"ats_external_id\":\"R1720204\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-15T14:07:56.038+08:00\",\"created_at\":\"2026-04-10T00:15:04.288+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjY3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Sr-Power-Apps-Architect_R1720204\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500032\",\"primary_location\":{\"id\":\"IN-HYD-RAIDU-03\",\"wid\":\"8a88e957a11f010fb8c6297898970000\",\"descriptor\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"navyasri.amaram@concentrix.com\"},\"first_name\":\"Amaram, Navyasri\"},\"categories\":[{\"descriptor\":\"CF Architecture\"}],\"recruiters\":[{\"id\":\"101859084\",\"wid\":\"257f4718785c1012d79b966481f20000\",\"descriptor\":\"Neha Singh (101859084)\"},{\"id\":\"102008668\",\"wid\":\"f81830f171380107b25947964ff30000\",\"descriptor\":\"Navyasri Amaram (102008668)\"},{\"id\":\"102008010\",\"wid\":\"f81830f171380107b1680b9402c80000\",\"descriptor\":\"Avinadh Vanama (102008010)\"},{\"id\":\"102491357\",\"wid\":\"39feebce1c5c103f02d0c1029fec0000\",\"descriptor\":\"Balvinder Singh (102491357)\"},{\"id\":\"208806\",\"wid\":\"9f196ba80a8701061d9a34b805194759\",\"descriptor\":\"Sonu Ambore (208806)\"},{\"id\":\"5024449\",\"wid\":\"9f196ba80a87013a294464fa0319a36a\",\"descriptor\":\"Anitha Ronald (5024449)\"},{\"id\":\"102012333\",\"wid\":\"f81830f171380107b572113999410000\",\"descriptor\":\"Venkata Maheswara Mula (102012333)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0270\",\"descriptor\":\"Software Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367350\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Sr-Power-Apps-Architect_R1720204\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Sr-Power-Apps-Architect_R1720204\/apply\",\"job_requisition_id\":\"R1720204\"}],\"organizations\":[{\"wid\":\"0c7f87cda2e01021c41bd0ce7df30000\",\"descriptor\":\"T-Mobile: Offshore Strategic Bench\",\"reference_id\":\"T-Mobile: Offshore Strategic Bench_20250204_IND\",\"custom_reference_id\":\"T-Mobile: Offshore Strategic Bench_20250204_IND\",\"company_reference_id\":null},{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"4e281393d682102c7320a99d8b9e0000\",\"descriptor\":\"W0ZXFB T-Mobile Innovation Funding\",\"reference_id\":\"W0ZXFB\",\"custom_reference_id\":\"W0ZXFB\",\"company_reference_id\":null},{\"wid\":\"4503ae82f6751027c90e3e04ace70000\",\"descriptor\":\"24418 - T_MOBILE - 980006425\",\"reference_id\":\"980006425\",\"custom_reference_id\":\"980006425\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"anil.sakala@concentrix.com\"},\"first_name\":\"Anil Sakala (102011627)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1720204\",\"wid\":\"7b977d15dc62102309efd87fbd020000\",\"descriptor\":\"Sr. Power Apps Architect\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1102\",\"campaign_id\":\"16637\",\"campaign_title\":\"Sr. Regulatory Compliance Officer I R1717174\",\"campaign_type\":\"job_application\",\"job_title\":\"(Senior) Data Privacy Specialist (m\/w\/d) \u2013 DACH-Region \u2013 100%\u00a0Homeoffice\u00a0m\u00f6glich\u00a0\",\"street\":\"DEU Osnabr\u00fcck - Management\",\"address\":\"DEU Osnabr\u00fcck - Management\",\"city\":\"Osnabruck\",\"state\":\"Lower Saxony\",\"postal_code\":\"49078\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p><\/p><p>Power your game-changing career\u00a0\u00a0<\/p><p>Du hast ein Faible f\u00fcr Datenschutz und suchst eine verantwortungsvolle Aufgabe in einem internationalen Umfeld? Dann ist diese Stelle genau das Richtige f\u00fcr dich.\u00a0<\/p><p><\/p><p>In dieser Position als\u00a0<b>Data Privacy\u00a0Specialist\u00a0(m\/w\/d)<\/b>\u00a0bist du zentraler Ansprechpartner f\u00fcr datenschutzrechtliche Themen innerhalb der DACH-Region und weiterer zugeordneter L\u00e4nder. Du unterst\u00fctzt mit deiner Expertise interne wie externe Stakeholder, gestaltest Prozesse mit und sorgst f\u00fcr die Einhaltung gesetzlicher Vorgaben.\u00a0<\/p><p><\/p><p>Wir bieten folgende Rahmenbedingungen:\u00a0<\/p><p><b>Start ab sofort | Vollzeit | Standort Deutschland \u2013 100% Homeoffice m\u00f6glich | Deutsch &amp; Englisch |\u00a0unbefristet<\/b>\u00a0<\/p><p><\/p><p>Du suchst eine Position mit Wirkung und Verantwortung? Perfekt \u2013 dann lies weiter und entdecke, warum\u00a0Concentrix\u00a0f\u00fcr \u00fcber 440.000 Menschen weltweit der Arbeitgeber der Wahl ist.\u00a0<\/p><p><\/p><p><b>Als\u00a0<\/b><b>Data\u00a0Privacy Specialist\u00a0<\/b><b>(m\/w\/d) in unserem Team wirst du:<\/b>\u00a0<\/p><ul><li>Die Einhaltung der geltenden\u00a0<b>Datenschutzgesetze und interner Richtlinien<\/b>\u00a0sicherstellen\u00a0sowie\u00a0entsprechende Aktivit\u00e4ten dokumentieren.\u00a0<\/li><\/ul><ul><li>Datenschutzma\u00dfnahmen operativ begleiten, z.\u202fB. im Rahmen von\u00a0\u201e<b>Privacy\u00a0by\u00a0Design<\/b>\u201c\u00a0und\u00a0\u201e<b>Privacy\u00a0by\u00a0Defaul<\/b>t\u201c\u00a0bei IT-Entwicklungen auf nationaler und internationaler Ebene.\u00a0<\/li><\/ul><ul><li><b>Datenschutz-Folgenabsch\u00e4tzungen<\/b>\u00a0gem\u00e4\u00df DSGVO\/GDPR\u00a0(DPIAs) erstellen und interne Prozesse zu Richtlinien, Verst\u00f6\u00dfen und neuen Anwendungen dokumentieren.\u00a0<\/li><\/ul><ul><li><b>Interne und externe Audits<\/b>\u00a0vorbereiten, begleiten und nachbereiten sowie Ma\u00dfnahmenpl\u00e4ne zur Behebung identifizierter Risiken erstellen und umsetzen.\u00a0<\/li><\/ul><ul><li>Prozesse, Richtlinien sowie\u00a0<b>Compliance- und Risikokontrollen<\/b>\u00a0weiterentwickeln.\u00a0<\/li><\/ul><ul><li><b>Datenschutz-Schulungen und Awareness-Ma\u00dfnahmen<\/b>\u00a0konzipieren und durchf\u00fchren.\u00a0<\/li><\/ul><p><\/p><p><b>Concentrix\u00a0passt perfekt zu dir, wenn du:<\/b>\u00a0<\/p><ul><li>Mehrere\u00a0Jahre Erfahrung im Datenschutz in der EU oder UK mit<b>\u00a0Fokus auf Deutschland<\/b>\u00a0mitbringst.\u00a0<\/li><\/ul><ul><li>\u00dcber fundierte Kenntnisse relevanter Datenschutzgesetze\u00a0verf\u00fcgst\u00a0(<b>DSGVO, BDSG-neu, TMG<\/b>\u00a0etc.).\u00a0<\/li><\/ul><ul><li><b>Sehr gute Deutschkenntnisse<\/b>\u00a0(C2, verhandlungssicher\/muttersprachlich) und gute bis sehr\u00a0<b>gute Englischkenntnisse<\/b>\u00a0(mind. B2) mitbringst.\u00a0Diese sind zwingend erforderlich.\u00a0<\/li><\/ul><ul><li>Erfahren im Stakeholdermanagement, insbesondere\u00a0in der\u00a0<b>Zusammenarbeit\u00a0mit Betriebsr\u00e4ten<\/b>, bist.\u00a0<\/li><\/ul><ul><li>Ein abgeschlossenes\u00a0<b>Studium im Wirtschaftsrecht<\/b>\u00a0oder eine vergleichbare Qualifikation besitzt \u2013 idealerweise erg\u00e4nzt durch eine Zertifizierung im Datenschutz (z.\u202fB.\u00a0<b>CIPP\/E, DSB-T\u00dcV,\u00a0GDDcert<\/b>).\u00a0<\/li><\/ul><ul><li>Ein grunds\u00e4tzliches IT-Verst\u00e4ndnis\u00a0mitbringst\u00a0und stark im\u00a0<b>Changemanagement\u00a0<\/b>sowie in der\u00a0<b>Prozessgestaltung\u00a0<\/b>bist.\u00a0<\/li><\/ul><ul><li>Kommunikationstalent besitzt und dich in\u00a0<b>Projektgruppen, auch international<\/b>, sicher bewegst.\u00a0<\/li><\/ul><ul><li>Gerne\u00a0<b>eigenverantwortlich\u00a0<\/b>arbeitest\u00a0und\u00a0<b>unternehmerisch\u00a0<\/b>denkst.\u00a0<\/li><\/ul><ul><li>In einem\u00a0<b>dynamischen Umfeld den \u00dcberblick\u00a0beh\u00e4ltst,\u00a0<\/b>eigeninitiativ agierst und analytisch stark bist.\u00a0<\/li><\/ul><ul><li><b>Reisebereit\u00a0<\/b>bist\u00a0(ca. 2 Tage alle 2\u20133 Monate).\u00a0<\/li><\/ul><p><\/p><p><b>In dieser Position bieten wir dir Benefits, die deinen Arbeitsalltag bereichern:<\/b>\u00a0<\/p><ul><li>Ein\u00a0<b>unbefristeter Arbeitsvertrag<\/b>\u00a0mit Perspektive auf langfristige Zusammenarbeit.\u00a0<\/li><\/ul><ul><li>Eine spannende\u00a0<b>Zusammenarbeit mit internationalen Teams<\/b>\u00a0(EMEA) und viel Gestaltungsfreiraum mit direkter Linie ins Management.\u00a0<\/li><\/ul><ul><li>Flexible Arbeitszeiten im\u00a0<b>Homeoffice<\/b>, 30 Urlaubstage sowie\u00a0<b>Vertrauensarbeitszeit\u00a0<\/b>f\u00fcr zus\u00e4tzliche Flexibilit\u00e4t.\u00a0<\/li><\/ul><ul><li>Zus\u00e4tzliche finanzielle Absicherung durch eine\u202f<b>betriebliche Altersvorsorge.<\/b>\u00a0<\/li><\/ul><ul><li>Regelm\u00e4\u00dfige Fort- und Weiterbildungen \u2013 intern wie extern.\u00a0Erhalte au\u00dferdem einen<b>\u00a0kostenlosen Zugang zu LinkedIn Learning<\/b>\u00a0und Zugang zu innovativen Technologien.\u00a0<\/li><li>Eine Vielzahl an\u00a0<b>Online-Shopping-Rabatten<\/b>, speziell f\u00fcr\u00a0Concentrix\u00a0Mitarbeiter\u00a0sowie\u00a0einegef\u00f6rderte\u00a0Mitgliedschaft\u00a0bei\u00a0Wellhub\u00a0und ausgew\u00e4hlten Fitnessstudios.\u00a0<\/li><li>Eine strukturierte Einarbeitung und kontinuierliche Unterst\u00fctzung bei deiner Weiterentwicklung.\u00a0<\/li><\/ul><p><\/p><p><b>Wenn das nach deinem n\u00e4chsten beruflichen Schritt klingt, dann m\u00f6chten wir dich unbedingt kennenlernen.<\/b>\u00a0<br \/>Bewirb dich jetzt direkt \u00fcber unser Online-Formular!\u00a0<\/p><p><b>Du hast noch Fragen?<\/b>\u00a0<br \/>Bei R\u00fcckfragen steht dir\u00a0Annette von Prittwitz unter annette.prittwitz&#64;concentrix.com gerne zur Verf\u00fcgung.\u00a0<\/p><p><b>Das sind wir:<\/b>\u00a0<br \/>Concentrix\u00a0ist ein weltweit f\u00fchrendes Unternehmen im Bereich Customer Experience und Business Solutions. Mit \u00fcber 440.000 Mitarbeitenden in mehr als 40 L\u00e4ndern unterst\u00fctzen wir Top-Marken mit innovativen Services und digitalen L\u00f6sungen.\u00a0<\/p><p><b>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei\u00a0Concentrix:<\/b>\u00a0<\/p><p><i>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/i>\u00a0<br \/><i>Bewerbungen von Menschen mit Behinderung sind ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr Dich passenden Arbeitsplatz zu schaffen.<\/i>\u00a0<\/p><p>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.\u00a0<\/p><p>#LIREMOTE #CNXEMEA #EMEACNX\u00a0<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1717174\",\"location\":\"Osnabruck, Lower Saxony\",\"job_type\":\"full_time\",\"salary\":\"4750\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:15:55.426+08:00\",\"created_at\":\"2026-04-10T00:14:43.831+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjYzNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Osnabrck\/XMLNAME--Senior--Data-Privacy-Specialist--m-w-d----DACH-Region---100--Homeoffice-mglich-_R1717174-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Regulatory Compliance\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea94b925ff81e66bc\",\"descriptor\":\"Concentrix Management Holding B.V. & Co. KG\",\"reference_id\":\"YDE05\",\"organization_reference_id\":\"YDE05\"},\"location\":{\"city\":\"Osnabruck\",\"state\":\"Lower Saxony\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"49078\",\"primary_location\":{\"id\":\"DE-OSN-RHEIN-Y1\",\"wid\":\"82d2bdbc827c107d6bba07d85f3b5783\",\"descriptor\":\"DEU Osnabr\u00fcck - Management\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"lena.barta@concentrix.com\"},\"first_name\":\"Barta, Lena\"},\"categories\":[{\"descriptor\":\"CF Regulatory Compliance\"}],\"recruiters\":[{\"id\":\"102575142\",\"wid\":\"da7d7d2449a21010325e9b28f0540000\",\"descriptor\":\"Carolin Timmins (102575142)\"},{\"id\":\"102575204\",\"wid\":\"da7d7d2449a21010325d5d387fd00000\",\"descriptor\":\"Lena Barta (102575204)\"},{\"id\":\"102574815\",\"wid\":\"da7d7d2449a210103265a2fb141a0000\",\"descriptor\":\"Annette Prittwitz (102574815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0372\",\"descriptor\":\"Sr. Regulatory Compliance Officer I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367983\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Osnabrck\/XMLNAME--Senior--Data-Privacy-Specialist--m-w-d----DACH-Region---100--Homeoffice-mglich-_R1717174-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Osnabrck\/XMLNAME--Senior--Data-Privacy-Specialist--m-w-d----DACH-Region---100--Homeoffice-mglich-_R1717174-1\/apply\",\"job_requisition_id\":\"R1717174\"}],\"organizations\":[{\"wid\":\"f9af6d72609801f557ef58113c0684b9\",\"descriptor\":\"(CORP) LEGAL COMPLIANCE\",\"reference_id\":\"CORPCOMPLIANCE\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea94b925ff81e66bc\",\"descriptor\":\"Concentrix Management Holding B.V. & Co. KG\",\"reference_id\":\"YDE05\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE05\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"audrey.costes@concentrix.com\"},\"first_name\":\"Audrey Costes (102546860)\"},\"category_groups\":[{\"id\":\"CF Legal Group\",\"wid\":\"0227dc387a09016e11c0c5a1ec6563e1\",\"descriptor\":\"Legal Group\"}],\"job_requisition\":{\"id\":\"R1717174\",\"wid\":\"beeb66ad25c01023ead4a7510a5e0000\",\"descriptor\":\"(Senior) Data Privacy Specialist (m\/w\/d) \u2013 DACH-Region \u2013 100%\u00a0Homeoffice\u00a0m\u00f6glich\u00a0\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1103\",\"campaign_id\":\"16566\",\"campaign_title\":\"Supervisor, Training R1719393\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor, Training\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"El\/la Supervisor(a) de Formaci\u00f3n es responsable de apoyar el an\u00e1lisis, la programaci\u00f3n y la implementaci\u00f3n de todas las capacitaciones presenciales en apoyo a los programas de los clientes asignados, con el fin de garantizar una preparaci\u00f3n \u00f3ptima de la fuerza laboral. Esta posici\u00f3n supervisa a los Entrenadores que apoyan el portafolio asignado y trabaja con m\u00faltiples programas o l\u00edneas de negocio, que pueden abarcar diferentes sitios o geograf\u00edas.\\nEl rol fomenta relaciones s\u00f3lidas con clientes y \u00e1reas internas, contribuyendo a la mejora continua del desempe\u00f1o y al desarrollo del talento. Es responsable de la direcci\u00f3n general, coordinaci\u00f3n y evaluaci\u00f3n del \u00e1rea de Formaci\u00f3n.\",\"long_description\":\"<div><h2><b>Descripci\u00f3n del Cargo<\/b><\/h2><h3><b>Funciones Esenciales \/ Responsabilidades Clave (Formaci\u00f3n)<\/b><\/h3><ul><li>Desarrollar un equipo de profesionales de formaci\u00f3n bien capacitados y competentes que impulsen la mejora continua de la organizaci\u00f3n y de s\u00ed mismos.<\/li><li>Liderar iniciativas para mejorar la efectividad del \u00e1rea de Formaci\u00f3n mediante la evaluaci\u00f3n y optimizaci\u00f3n de procesos internos.<\/li><li>Evaluar la consistencia y efectividad de los entrenadores a trav\u00e9s de observaci\u00f3n directa y an\u00e1lisis de sesiones de capacitaci\u00f3n.<\/li><li>Crear, mantener y gestionar el <b>cronograma de capacitaci\u00f3n<\/b> para nuevos ingresos y entrenamientos recurrentes.<\/li><li>Evaluar la efectividad de los programas de formaci\u00f3n y colaborar con stakeholders del negocio en la creaci\u00f3n y ejecuci\u00f3n de planes de mejora.<\/li><li>Realizar sesiones de <b>coaching y desarrollo<\/b> con los entrenadores para fortalecer habilidades y desempe\u00f1o.<\/li><li>Desarrollar relaciones de trabajo s\u00f3lidas con stakeholders clave del negocio, internos y externos.<\/li><li>Administrar los procesos de <b>certificaci\u00f3n y capacitaci\u00f3n<\/b> del personal, asegurando el cumplimiento de requisitos internos y del cliente.<\/li><li>Garantizar la correcta planificaci\u00f3n, facilitaci\u00f3n y coordinaci\u00f3n de sesiones de capacitaci\u00f3n.<\/li><li>Liderar iniciativas, mesas de trabajo y planes de acci\u00f3n relacionados con Formaci\u00f3n junto con \u00e1reas como Operaciones, Cliente, Gesti\u00f3n de Cuenta y Recursos.<\/li><li>Analizar resultados de Formaci\u00f3n, identificar tendencias, determinar causas ra\u00edz y presentar hallazgos para liderar planes de acci\u00f3n correctiva y preventiva.<\/li><\/ul><p><\/p><p><b>Perfil del candidato<\/b><\/p><ul><li>2 a 4 a\u00f1os de experiencia relacionada o experiencia en un entorno de Contact Center.<\/li><li>T\u00edtulo universitario (preferiblemente).<\/li><li>Fuertes habilidades de comunicaci\u00f3n, tanto escritas como verbales.<\/li><li>Dominio de Microsoft Office.<\/li><li>Capacidad para liderar equipos, manejar m\u00faltiples prioridades y cumplir con plazos establecidos.<\/li><li>Habilidad para mentorizar, entrenar y brindar direcci\u00f3n a equipos de trabajo.<\/li><li>Persona proactiva, con sentido de urgencia y capacidad para trabajar bajo presi\u00f3n.<\/li><li>Capacidad para fomentar profesionalismo y relaciones de trabajo efectivas.<\/li><li>Alta atenci\u00f3n al detalle.<\/li><li>Disponibilidad para horarios flexibles.<\/li><li>Disponibilidad para viajes ocasionales.<\/li><\/ul><p><\/p><p><b>Pol\u00edticas internas de Plan Carrera<\/b><\/p><ul><li><b>Los game-changers deben contar con la aprobaci\u00f3n de su supervisor inmediato para presentarse a la convocatoria.<\/b><\/li><li><b>Antig\u00fcedad m\u00ednima en la compa\u00f1\u00eda: 6 meses.<\/b><\/li><li><b>Desempe\u00f1o requerido: <\/b>KPIs o indicadores en meta para la unidad de negocio a la que pertenecen en los \u00faltimos 3 meses<b> (no promedio).<\/b><\/li><li><b>No debe tener acciones disciplinarias activas.<\/b><\/li><li><b>El game-changer s\u00f3lo puede participar en un proceso a la vez.<\/b><\/li><li><b>Cumplir con los itinerarios de aprendizaje de la Universidad Corporativa.<\/b><\/li><li><b>Debe permanecer al menos 6 meses en el puesto al que fue promovido recientemente, <\/b>para poder aplicar a otra convocatoria.<\/li><li>Si fue evaluado por el psic\u00f3logo de Plan Carrera para una vacante y no fue seleccionado<b>, debe esperar al menos 2 meses para volver a aplicar a ese mismo puesto del cual no pas\u00f3<\/b><\/li><li>El proceso se realiza y\/o fuera del horario laboral<b>, lo que implica que el game-changer debe estar disponible en su tiempo libre en caso de que lo requiramos.<\/b><\/li><li>Cualquier otra directriz que pueda surgir en el proceso de Plan Carrera debido a la legislaci\u00f3n de cada lugar o directrices del cliente se har\u00e1 constar dentro del procedimiento y plataforma actual.<\/li><\/ul><\/div>\",\"ats_external_id\":\"R1719393\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"2500000\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-05-09T00:08:13.524+08:00\",\"created_at\":\"2026-04-10T00:14:11.958+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjU2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Supervisor--Training_R1719393-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0b7ea4d77830000\",\"descriptor\":\"Concentrix Servicios Colombia SAS\",\"reference_id\":\"WCO05\",\"organization_reference_id\":\"WCO05\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0111411\",\"primary_location\":{\"id\":\"CO-BOG-MALLP-01\",\"wid\":\"03be0ce21a55101d47a2175cc6bb0000\",\"descriptor\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jose.amaya2@concentrix.com\"},\"first_name\":\"Amaya Urquijo, Jose Andres\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"102600015\",\"wid\":\"da7d7d2449a21010319c35e11a8e0002\",\"descriptor\":\"Kariana Ruiz Figueroa (102600015)\"},{\"id\":\"102598503\",\"wid\":\"da7d7d2449a2101031ba786290810001\",\"descriptor\":\"Carlos Gochez Ramos (102598503)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102598470\",\"wid\":\"da7d7d2449a2101031bc65017a1a0002\",\"descriptor\":\"Emperatriz Toro D\u00edaz (102598470)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"102600268\",\"wid\":\"da7d7d2449a21010318dbda697490001\",\"descriptor\":\"Valentina Malo Suarez (102600268)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1669\",\"descriptor\":\"Supervisor, Training\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369265\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Supervisor--Training_R1719393-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Supervisor--Training_R1719393-1\/apply\",\"job_requisition_id\":\"R1719393\"}],\"organizations\":[{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0b7ea4d77830000\",\"descriptor\":\"Concentrix Servicios Colombia SAS\",\"reference_id\":\"WCO05\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO05\"},{\"wid\":\"003ea3a0bf73101ef2a756c8a33c0000\",\"descriptor\":\"19147 - Mercado Libre - WHONELINK231\",\"reference_id\":\"WHONELINK231\",\"custom_reference_id\":\"WHONELINK231\",\"company_reference_id\":null},{\"wid\":\"35ad68c732c0101fc70f8df0a57a0000\",\"descriptor\":\"W0ZN4C P_Meli Mediaciones Co\",\"reference_id\":\"W0ZN4C\",\"custom_reference_id\":\"W0ZN4C\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"laura.pena1@concentrix.com\"},\"first_name\":\"Benjamin Pe\u00f1a Sarmiento (102600769)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1719393\",\"wid\":\"0a6bcbac87011023233acc65e6930000\",\"descriptor\":\"Supervisor, Training\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><p><\/p><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1104\",\"campaign_id\":\"16554\",\"campaign_title\":\"Specialist, Sales Trainer R1720223\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Trainer with English\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"\",\"long_description\":\"<p>The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and\/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.<\/p><p><\/p><p>Responsibilities:<\/p><ul><li><span>Provide employees with skills-based, client coaching to support achievement of specific weekly\/monthly\/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction<\/span><\/li><li><span>Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions<\/span><\/li><li><span>Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client\/specific territories<\/span><\/li><li><span>Oversee and validate the delivery and quality of provided training<\/span><\/li><li><span>Track the effectiveness of training interventions through multiple assessment tools<\/span><\/li><li><span>Work with all team members to improve sales systems to achieve a positive customer experience<\/span><\/li><li><span>Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed<\/span><\/li><li><span>Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery<\/span><\/li><li><span>Help create a culture of learning where individuals manage their own development, competence, and performance<\/span><\/li><\/ul><p><b>Experience &amp; Background<\/b><\/p><ul><li><b>Experience <\/b><b>as <\/b><b>Trainer is <\/b><b>preffered<\/b><\/li><li><b>At least 2 years of e<\/b><b>xperience in B2B Sales is required.<\/b><\/li><li><b>At least 6 months of experience in Concentrix<\/b><\/li><li><b>Primary and Secondary KPIs on target in the past 6 months<\/b><\/li><li><b>No PIP or written warnings in the past 6 Months<\/b><\/li><li><b>Absenteeism record will also be taken into account as part of the recruitment process. \u00a0<\/b><\/li><li>Recognized subject matter expert with the ability to influence and coach peers<\/li><li>Experience in high-volume calling or sales environments preferred<\/li><\/ul><p><b>Skills &amp; Competencies<\/b><\/p><ul><li>Strong understanding of sales techniques, customer experience principles, and quality standards<\/li><li>Experience with CRM platforms strongly preferred<\/li><li>Strong MS Office skills, particularly Excel and PowerPoint<\/li><li>Ability to manage multiple priorities and projects simultaneously<\/li><li>Confident communicator capable of engaging diverse audiences<\/li><li>High attention to detail with strong written and verbal communication skills<\/li><\/ul><p><b>Language &amp; Work Arrangement<\/b><\/p><ul><li><b>Fluency in\u00a0 English (C1 required)<\/b><\/li><li><b>On site <\/b><b>working model <\/b><b>from Sofia with possibility for a hybrid model after 6 months based on performance. <\/b><\/li><\/ul>\",\"ats_external_id\":\"R1720223\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:21.551+08:00\",\"created_at\":\"2026-04-10T00:14:04.781+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjU1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sales-Trainer-with-English_R1720223\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"},{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3244\",\"descriptor\":\"Specialist, Sales Trainer\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367440\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sales-Trainer-with-English_R1720223\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sales-Trainer-with-English_R1720223\/apply\",\"job_requisition_id\":\"R1720223\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"martin.tachev@concentrix.com\"},\"first_name\":\"Martin Tachev (BB017571)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720223\",\"wid\":\"beeb66ad25c010230e8c7cbd8d400000\",\"descriptor\":\"Sales Trainer with English\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1649\",\"campaign_id\":\"363\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1721479\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (Italian - speaking) - On-site IN02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game - changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for\u00a0what\u2019s\u00a0next?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a\u00a0<b>Fashion Support Consultant in Barcelona\u00a0(on-site),<\/b>\u00a0you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed. At Concentrix,\u00a0there\u2019s\u00a0a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!\u00a0That\u2019s\u00a0why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career\u00a0you\u2019ve\u00a0always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a Fashion Support Consultant\u00a0on our team, you will:<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA.\u00a0<\/p><p>-\u00a0Maintain\u00a0service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers.\u00a0<\/p><p>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/p><p>- Understand and\u00a0comply with\u00a0administrative duties\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are proficient or bilingual in Italian with an advanced level of English<\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p>- Have\u00a0excellent communication skills and adaptability\u00a0<\/p><p>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration is a plus\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you feel you\u00a0don\u2019t\u00a0check every box, we encourage you to apply anyway.\u00a0We&#39;ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you<\/b>\u00a0<\/p><p><\/p><p>- Full-time\u00a039 hours\/week, permanent contract: rotative Monday to Friday 9:00 to 18:00<\/p><p>- Salary 19,623 euros gross\/year &#43; up to 1,200 euros gross\/year in bonus\u00a0<\/p><p>- Central location in Barcelona<\/p><p>- Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0<\/p><p>- Career development programs, specialized courses, and language classes\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d<b>\u00a0<\/b>\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer<\/b>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><span>R1721479<\/span><\/p>\",\"ats_external_id\":\"R1721479\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:45.585+02:00\",\"created_at\":\"2026-04-09T20:04:46.337+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"English\",\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368654\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Italian---speaking----On-site-IN02_R1721479\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Italian---speaking----On-site-IN02_R1721479\/apply\",\"job_requisition_id\":\"R1721479\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"bcbf993a77a1101ef5b346fd59dd0000\",\"descriptor\":\"W0ZQP6 P_Sbt_Spain_Inditex\",\"reference_id\":\"W0ZQP6\",\"custom_reference_id\":\"W0ZQP6\",\"company_reference_id\":null},{\"wid\":\"737a25f4db51101ee7cc3bfa0cfb0000\",\"descriptor\":\"20179 - Inditex - WHSBTSPAIN29\",\"reference_id\":\"WHSBTSPAIN29\",\"custom_reference_id\":\"WHSBTSPAIN29\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karina.weiss@concentrix.com\"},\"first_name\":\"Karina Weiss Murbach (102542428)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721479\",\"wid\":\"aadbe9c274aa102409de469273d10000\",\"descriptor\":\"Fashion Support Consultant (Italian - speaking) - On-site IN02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1650\",\"campaign_id\":\"361\",\"campaign_title\":\"Advisor II, B2B Sales R1719365\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Finnish - speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development<\/b><\/p><p><b>Representative in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are bilingual or proficient in Finnish plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p><b>In this role, we offer benefits that help support your unique lifestyle:<\/b>\u00a0<\/p><p>- Full-time, permanent Spanish contract, we also help you with what you need to start working and living in Spain\u00a0<\/p><p>- Schedule: Monday to Friday 09:00 - 18:00<br \/>- Salary 25,000 euros gross per year &#43;\u00a0 4,800 euros gross per year in bonus &#43; Private Medical Insurance\u00a0<br \/>- Relocation support* \u00a0<br \/>- Full paid training for the company and the products you will be working on \u00a0<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1719365<\/span><\/p>\",\"ats_external_id\":\"R1719365\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2031.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:45.259+02:00\",\"created_at\":\"2026-04-09T18:18:52.474+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Finnish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"},{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367855\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Finnish---speaking----Hybrid---Cloud-Solutions-MV02_R1719365\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Finnish---speaking----Hybrid---Cloud-Solutions-MV02_R1719365\/apply\",\"job_requisition_id\":\"R1719365\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"amir.golshanebrahimi@concentrix.com\"},\"first_name\":\"Amir Golshan Ebrahimi (102625479)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1719365\",\"wid\":\"ff06e60294ed10218772cc376c4a0000\",\"descriptor\":\"Sales Development Representative (Finnish - speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1651\",\"campaign_id\":\"357\",\"campaign_title\":\"Advisor II, B2B Sales R1719357\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Norwegian-speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative<\/b> <b>in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are bilingual or proficient in Norwegian plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p><\/p><p>- Base salary of 25,000 euros gross\/year &#43; a bonus of up to 4,800 euros\/gross\/year and private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><br \/><b><span>R1719357<\/span> <\/b><\/p>\",\"ats_external_id\":\"R1719357\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2083.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-12T09:30:20.641+02:00\",\"created_at\":\"2026-04-09T18:18:50.632+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Norwegian\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368063\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Norwegian-speaking----Hybrid---Cloud-Solutions-MV02_R1719357\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Norwegian-speaking----Hybrid---Cloud-Solutions-MV02_R1719357\/apply\",\"job_requisition_id\":\"R1719357\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"christian.vedde@concentrix.com\"},\"first_name\":\"Christian Vedde (102540521)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1719357\",\"wid\":\"9439aa4c7b481021870fab926d730000\",\"descriptor\":\"Sales Development Representative (Norwegian-speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1652\",\"campaign_id\":\"352\",\"campaign_title\":\"Advisor II, B2B Sales R1720185\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Partner Sales Representative (French - speaking) -\u00a0Hybrid- High Tech Industry HT05\u00a0\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><p><\/p><\/div><div><p><b><span><span>Experience the power of a game-changing career<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>Are you looking to grow your career in sales and work with leading technology brands?<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. In this role,<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>support one of our key partners, driving growth through strong reseller relationships and high-impact sales strategies.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>As an <b>Inside Partner Sales Representative (IPSR)<\/b> in Barcelona, you will play a key role in developing partner networks, generating opportunities, and driving revenue across the SMB segment.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Career growth and personal development<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>provide you with the tools, training, and support you need to succeed.<span>\u00a0<\/span><\/span><span>You\u2019ll<\/span><span><span>\u00a0<\/span>gain valuable experience in B2B sales, partner management, and account development, with opportunities to grow within a global organization.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>What you will do in this role<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Build and manage strong relationships with resellers and partners, acting as a subject matter expert and expanding the partner network within your assigned territory.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Qualify and convert inbound leads into sales opportunities, working closely with partners to drive deals through to closure.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Manage the full sales cycle, including pricing support, solution positioning, negotiations, and deal closing.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Develop and<span>\u00a0<\/span><\/span><span>maintain<\/span><span><span>\u00a0<\/span>a healthy sales pipeline, supporting account planning and ensuring<span>\u00a0<\/span><\/span><span>accurate<\/span><span><span>\u00a0<\/span>reporting and funnel management.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Promote and enable the use of sales tools and product knowledge among partners, ensuring alignment with programs and processes.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Drive partner engagement through proactive outreach,<span>\u00a0<\/span><\/span><span>trainings<\/span><span>, and events, while ensuring a strong post-sales experience.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Your qualifications<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><p>- Proficient or bilingual in French plus advanced English<\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Experience in sales, account management, or partner sales, preferably in a B2B or tech environment.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Strong sales and negotiation skills, with the ability to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>opportunities and drive revenue growth.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Excellent communication, relationship-building, and organizational skills.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Customer-focused mindset with strong listening and problem-solving abilities.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Ability to manage multiple priorities,<span>\u00a0<\/span><\/span><span>maintain<\/span><span><span>\u00a0<\/span>pipeline accuracy, and work towards targets and KPIs.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Proficiency<\/span><span><span>\u00a0<\/span>in Microsoft Office tools; experience with CRM or sales platforms is a plus.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Full-time 39 hours\/week, permanent contract\u00a0, Monday to Friday from 9:00 to 18:00<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Salary 21.100 \u20ac gross\/year &#43; up to 7.400 in performance bonus\u00a0<\/span><\/span><span><span>&#43; private medical insurance<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Great location<\/span><span><span>\u00a0<\/span>in Barcelona\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Bring-a-friend (referral) bonus opportunities\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Full paid training on the company and the project<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>be working on\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Career development programs and specialized courses\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Experience the best version of you!\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0<\/span><span>game-changers<\/span><span>\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><i><span><span>Concentrix is an equal opportunity employer<\/span><\/span><span>\u00a0<\/span><\/i><\/p><\/div><div><p><i><span><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/span><span>\u00a0<\/span><\/i><\/p><p><b><span>R1720185<\/span> <\/b><\/p><\/div>\",\"ats_external_id\":\"R1720185\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1758.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:41.566+02:00\",\"created_at\":\"2026-04-09T18:18:47.770+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367846\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Partner-Sales-Representative--French---speaking----Hybrid--High-Tech-Industry-HT05-_R1720185\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Partner-Sales-Representative--French---speaking----Hybrid--High-Tech-Industry-HT05-_R1720185\/apply\",\"job_requisition_id\":\"R1720185\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"316c85c94489102650ff3a4579550000\",\"descriptor\":\"W0ZZG9 Hpi Coe Ipbm Proximity\",\"reference_id\":\"W0ZZG9\",\"custom_reference_id\":\"W0ZZG9\",\"company_reference_id\":null},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"catarinagoncalvesdacunha.goncalves@concentrix.com\"},\"first_name\":\"Catarina Gon\u00e7alves Da Cunha (102538914)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720185\",\"wid\":\"f11da311a85a1023040566e9ff800000\",\"descriptor\":\"Inside Partner Sales Representative (French - speaking) -\u00a0Hybrid- High Tech Industry HT05\u00a0\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1653\",\"campaign_id\":\"351\",\"campaign_title\":\"Advisor II, B2B Sales R1720180\",\"campaign_type\":\"job_application\",\"job_title\":\"Hunter (English-speaking) - On-site - High Tech Industry HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Hunter in Barcelona\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Hunter in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p><\/p><p>As a <b>Hunter <\/b>on our team, you will:\u202f\u202f\u00a0<br \/>\u00a0<\/p><p>- Execute and achieve sales quota and targets\u00a0<br \/>- Identify and qualify prospects and deciders in the targeted companies\u00a0<br \/>- Focus on driving profitability through proactive management\u00a0<br \/>- Track, manage, and report ongoing activity relative to sales pipeline\u00a0<br \/>- Review level of client satisfaction and escalating issues when necessary\u00a0<br \/>- Communicate client feedback to appropriate parties for follow upon potential business\u00a0<br \/>- Timely response and resolution of incoming customer or partner calls regarding, customer inquiries and request\u00a0<br \/>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound\u00a0<br \/>- Make outbound calls to existing customers when required\u00a0<\/p><p><\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in English<br \/>- Have strong communication skills\u00a0<br \/>- Have solid Sales Background\u00a0<br \/>- Are achievement and goal oriented\u00a0<br \/>- Have good computer skills\u00a0<br \/>- Have previous experience in Sales B2B\u00a0<br \/>- Are motivated and self-starter\u00a0<br \/>\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Thursday from 9:30 to 18:30, Friday 9:30 to 17:30\u00a0<br \/>- Salary 21.000 euros gross\/year &#43; up to 5.000 euros gross\/year in bonus\u00a0&#43; private medical insurance<br \/>- Great location in Barcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u202f<\/i>\u202f\u00a0<\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u202f<br \/>R1720180\u00a0<\/p>\",\"ats_external_id\":\"R1720180\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1698\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-16T01:59:06.597+02:00\",\"created_at\":\"2026-04-09T18:18:47.300+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"camila.borzone@concentrix.com\"},\"first_name\":\"Borzone Alvarez, Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102982889\",\"wid\":\"6e36532b0e2f100dd0e80a6d8b800000\",\"descriptor\":\"Camila Borzone Alvarez (102982889)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372153\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Hunter--Spanish-speaking----On-site---High-Tech-Industry-HS03_R1720180\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Hunter--Spanish-speaking----On-site---High-Tech-Industry-HS03_R1720180\/apply\",\"job_requisition_id\":\"R1720180\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"julia.arteaga@concentrix.com\"},\"first_name\":\"Julia Arteaga (103225303)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720180\",\"wid\":\"f11da311a85a102302d1a6930d820000\",\"descriptor\":\"Hunter (English-speaking) - On-site - High Tech Industry HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1654\",\"campaign_id\":\"350\",\"campaign_title\":\"Advisor II, B2B Sales R1720178\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (French - speaking) - Hybrid - High Tech Industry HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Account Manager,<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an<b> Account Manager Executive<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p><\/p><p>- Focus on developing and closing opportunities with both new and existing customers, driving acquisition, retention, and growth across mid-sized accounts.<br \/>- Own the overall account strategy and sales execution.<br \/>- Systematically qualify customer potential and address whitespace opportunities across the full product portfolio.<br \/>- Collaborate closely with the Channel team (PBM, iPBM, Proximity) to align account strategies.<br \/>- Drive PC&#43;&#43; Sales (including Headsets, Displays, and Care Packs) as well as Print Transactional Sales.<br \/>- Lead the solution-building process and engage pooled central inside sales specialists and presales experts when needed.<br \/>- Identify and engage new contacts within assigned accounts, elevate relationships across the full portfolio, and manage structured communications based on strategic sequencing.<br \/>- Own opportunity identification, qualification, and management. Proactively hunt within low or no SOW accounts.<br \/>- Coordinate with in-market technical consultants to provide expert support when required.<br \/>- Support or lead project management efforts, own pricing discussions, ensure compliance with global pricing guidelines, and manage negotiations and sales closure with a focus on profitability.<br \/>- Support renewals and post-sales activities in partner-led opportunities, offering guidance on cross-sell and upsell strategies based on customer needs, and ensuring an outstanding customer experience.<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix<\/b> is a great match if you:\u00a0\u00a0\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in French with advanced English level\u00a0<br \/>- Have proven ability to self-prospect via cold outreach using multiple contact tools.<br \/>- Are skilled in building strong relationships with decision-makers.<br \/>- Are capable of navigating complex organizations to identify expansion opportunities.<br \/>- Are experienced in leading meetings with IT and Procurement stakeholders.<br \/>- Have strong business acumen with the ability to develop long-term growth strategies.<br \/>- Have analytical mindset to identify key business challenges and propose actionable solutions.<br \/>- have ability to manage the end-to-end sales process for transactional and, in selected cases, contractual opportunities.<br \/>- Have 1\u20133 years of relevant industry sales experience.<br \/>- Enjoy working in a fast-paced, multicultural environment.<br \/>- Are passionate about technology, customer relationships, and business growth.<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>- Full-time, permanent contract, 39 hours\/week: Monday to Friday 09:00 to 18:00\u00a0<br \/>- Base salary of 20,976 euros gross\/year &#43; up to 7,400 euros gross\/year in bonus &#43; private medical insurance<br \/>- Great location office in Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><br \/><span>R1720178<\/span><\/p>\",\"ats_external_id\":\"R1720178\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1800\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T12:04:38.413+02:00\",\"created_at\":\"2026-04-09T18:18:46.816+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368018\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--French---speaking----Hybrid---High-Tech-Industry-HE04_R1720178\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--French---speaking----Hybrid---High-Tech-Industry-HE04_R1720178\/apply\",\"job_requisition_id\":\"R1720178\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alienortiphainehelene.debernard@concentrix.com\"},\"first_name\":\"Alienor Tiphaine Helene De Bernard (102538847)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720178\",\"wid\":\"f11da311a85a1023023c4f25a6710000\",\"descriptor\":\"Account Manager (French - speaking) - Hybrid - High Tech Industry HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1655\",\"campaign_id\":\"348\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1720634\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Czech - speaking) - On-site - Automotive Industry JL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative in Barcelona (on-site)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an<b> Inside Sales Representative in Barcelona (on-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p>- Lead structured follow-up and support calls with prospective customers after they\u2019ve expressed interest in a product\u00a0<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction\u00a0<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences\u00a0<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams\u00a0<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects\u00a0<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0\u00a0<\/p><p>- Are bilingual or proficient in Czech and advanced in English<br \/>- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies\u00a0<br \/>- Bring experience in customer service or sales \u2014 ideally within the automotive or luxury sectors\u00a0<br \/>- Communicate clearly and confidently, especially with executive-level or high-end clientele\u00a0<br \/>- Demonstrate a strong interest in the automotive industry and premium products\u00a0<br \/>- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers\u00a0<br \/>- Are comfortable following a detailed, scripted call approach and submitting written reports post-interaction.\u00a0<br \/>\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract: Monday - Friday, rotative between 09:00 - 18:00<br \/>- Base salary of 22,000 euros gross\/year &#43; up to 3,000 euros gross\/year in bonus &#43; private medical insurance<br \/>- Central location in Barcelona \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><br \/><span>R1624467<\/span><\/p>\",\"ats_external_id\":\"R1720634\",\"location\":\"Barcelona, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"1833.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-12T14:07:26.140+02:00\",\"created_at\":\"2026-04-09T18:18:45.227+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Czech\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368913\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--Czech---speaking----On-site---Automotive-Industry-JL01_R1720634\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--Czech---speaking----On-site---Automotive-Industry-JL01_R1720634\/apply\",\"job_requisition_id\":\"R1720634\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"e3cc50f741c0102ecda7c00572e30000\",\"descriptor\":\"24541 - Jaguar Landrover - 980006608\",\"reference_id\":\"980006608\",\"custom_reference_id\":\"980006608\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"11162efd04e61035a8984b01f5cc0000\",\"descriptor\":\"W0ZXLE Jaguar Land Rover Emea\",\"reference_id\":\"W0ZXLE\",\"custom_reference_id\":\"W0ZXLE\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"aaronmichael.reimer@concentrix.com\"},\"first_name\":\"Aaron Michael Reimer (103368693)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720634\",\"wid\":\"7b977d15dc62102364ca0ba2b42a0000\",\"descriptor\":\"Inside Sales Representative (Czech - speaking) - On-site - Automotive Industry JL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1656\",\"campaign_id\":\"345\",\"campaign_title\":\"Advisor I, B2B Sales R1719375\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative (French-speaking) - Hybrid - High Tech HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Sales Representative in Barcelona<\/b>\u00a0(hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p>As a\u00a0<b>Sales Representative<\/b>\u00a0in our team, you will:<\/p><p>- Articulate clearly Partner Program value proposition and register new resellers into the program<br \/>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer<br \/>- Provide basic general information on products for inbound and outbound calls or e-mails<br \/>- Detect High Business Opportunities<br \/>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns<br \/>- Process callout campaign based on a predefined list of resellers<br \/>- Process specific marketing on products and services<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b><\/p><p>- Are proficient or native in French plus an advanced level of English<br \/>- Have outstanding communication skills (verbal and written)<br \/>- Have previous B2B sales experience<br \/>- Are positive, goal and target orientated<br \/>- Are comfortable speaking with business users at all levels<br \/>- Are a strong individual contributor as well as a team player<br \/>- Can handle project tasks with minimal direction and supervision<br \/>- Are highly organized and detail oriented<br \/>- Can prioritize workload.\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday, from 09.00 to 18.00<\/p><p>- Salary 20 000 euros gross\/year &#43; up to 7 500 euros gross\/year in bonus &#43; private medical insurance<br \/>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities<br \/>- Full paid training on the company and the project you&#39;ll be working on<br \/>- Career development programs, specialized courses<br \/>\u00a0<\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><span>R1719375<\/span><\/p>\",\"ats_external_id\":\"R1719375\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:40.398+02:00\",\"created_at\":\"2026-04-09T18:18:43.859+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367681\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Representative--English-speaking----Hybrid---High-Tech-HT05_R1719375-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Representative--English-speaking----Hybrid---High-Tech-HT05_R1719375-1\/apply\",\"job_requisition_id\":\"R1719375\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"316c85c94489102650ff3a4579550000\",\"descriptor\":\"W0ZZG9 Hpi Coe Ipbm Proximity\",\"reference_id\":\"W0ZZG9\",\"custom_reference_id\":\"W0ZZG9\",\"company_reference_id\":null},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"berenice.aguirre@concentrix.com\"},\"first_name\":\"Berenice Nathanaelle A Aguirre (102539566)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1719375\",\"wid\":\"46bef50d60e2102188b90a2bfb6b0000\",\"descriptor\":\"Sales Representative (French-speaking) - Hybrid - High Tech HT05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1657\",\"campaign_id\":\"343\",\"campaign_title\":\"Advisor II, B2B Sales R1719383\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (French-speaking) - Hybrid - High Tech Industry HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"ISR\",\"long_description\":\"<p><strong>Experience the power of a game-changing career&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Want&nbsp;to be part of an innovative and growing team?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired, as an&nbsp;<strong>Inside Sales Representative in&nbsp;Barcelona (Hybrid),<\/strong>&nbsp;you will be part of our team of&nbsp;game-changers&nbsp;who are powering the brands of the future in&nbsp;tech.&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>This is&nbsp;a great opportunity&nbsp;to experience the power of&nbsp;what&rsquo;s&nbsp;next and develop &ldquo;friends for life&rdquo; at the same time.&nbsp;We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients,&nbsp;their&nbsp;customers, our people, our community, and our planet.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>As an&nbsp;<strong>Inside Sales Representative<\/strong>&nbsp;on our team, you will:&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>- Provide expert assistance to the list of clients and partners using a consultative approach to account management&nbsp;<br \/>- Create the business environment for sustained growth on the account&nbsp;<br \/>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity&nbsp;<br \/>- Research new sales opportunities within the existing portfolio of accounts&nbsp;<br \/>- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets&nbsp;<br \/>- Track, manage, and report ongoing activity relative to sales pipeline.&nbsp;<br \/>- Timely response and resolution of incoming customer or partner calls&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>We embrace our&nbsp;game-changers&nbsp;with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>- Are proficient or bilingual in French and advanced level of English<br \/>- Have a solid sales background and&nbsp;previous&nbsp;experience in Sales B2B&nbsp;<br \/>- Have&nbsp;strong communication&nbsp;skills&nbsp;<br \/>- Are achievement and goal oriented, motivated and self-starter&nbsp;<br \/>- Have&nbsp;previous&nbsp;experience working with channel&nbsp;<br \/>- Are dynamic and energetic&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>Don&rsquo;t&nbsp;meet every requirement? No worries.&nbsp;We&rsquo;re&nbsp;dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you&nbsp;don&rsquo;t&nbsp;check every box, we still encourage you to apply.&nbsp;We&rsquo;ll&nbsp;do our best to match you with the right job, whether&nbsp;it&rsquo;s&nbsp;this one or another role.&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>What&rsquo;s&nbsp;in it for you&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.&nbsp;That&rsquo;s&nbsp;why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>-&nbsp;Full-time&nbsp;contract,&nbsp;39&nbsp;hours\/week:&nbsp;Monday to Friday 9:00 to 18:00<br \/>- Salary offer: on-target earnings&nbsp;21,600 euros gross\/year&nbsp;+ 7,400 euros bonus gross\/year + private medical insurance<br \/>- Friends hunting (referral) bonus&nbsp;<br \/>- Great office location in&nbsp;Barcelona<br \/>- Full paid training about the company and the project you will be working on&nbsp;<br \/>- Career development program and specialized courses&nbsp;<br \/>- Opportunities for a career abroad through the International Mobility Program&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>At&nbsp;<strong>Concentrix<\/strong>, we invest in our&nbsp;game-changers&nbsp;because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><em>&nbsp;<\/em>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;<\/em>&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p><strong>R1719383 <\/strong><\/p>\",\"ats_external_id\":\"R1719383\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1800\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:40.179+02:00\",\"created_at\":\"2026-04-09T18:18:42.955+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367874\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--French-speaking----Hybrid---High-Tech-Industry-HE04_R1719383\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--French-speaking----Hybrid---High-Tech-Industry-HE04_R1719383\/apply\",\"job_requisition_id\":\"R1719383\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jamescolin.gallaher@concentrix.com\"},\"first_name\":\"James Colin Gallaher (102542564)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1719383\",\"wid\":\"3ca17bac56fa102189898488d7370000\",\"descriptor\":\"Inside Sales Representative (French-speaking) - Hybrid - High Tech Industry HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1658\",\"campaign_id\":\"342\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1721011\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor de Servicio al Cliente - Mercado Portugu\u00e9s - AP01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\" Asesor de Servicio al Cliente en Barcelona (presencial), \",\"long_description\":\"<p><b>Experimenta una carrera que redefine reglas del juego \u00a0<\/b><\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/p><p><\/p><p>Si buscas crecer, como Asesor de Servicio al Cliente en Barcelona (presencial), formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s. \u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal \u00a0<\/b><\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar. \u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto <\/b><\/p><p><\/p><p>Tras recibir una completa formaci\u00f3n el nuevo gestor se responsabilizar\u00e1 de:\u00a0<\/p><p>\u00b7 Atender los contactos por los diferentes canales (tel\u00e9fono, mail, chat) y solucionar las consultas y\/o incidencias de los usuarios\u00a0<\/p><p>\u00b7 Registrar los detalles de las llamadas en los sistemas de gesti\u00f3n de llamadas para proporcionar una respuesta y una resoluci\u00f3n dentro del ANS\u00a0<\/p><p>\u00b7 Mantener conocimiento del servicio y del producto, as\u00ed como de las aplicaciones espec\u00edficas del cliente\u00a0<\/p><p>\u00b7 Asegurar el mantenimiento del ANS contractual\u00a0<\/p><p><\/p><p><b>Tus competencias \u00a0<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos. \u00a0<\/p><p><\/p><p><b>Formaremos un buen equipo si t\u00fa tienes: \u00a0<\/b><\/p><p><\/p><p>- Un nivel \u00a0biling\u00fce de Portugu\u00e9s y Castellano<\/p><p>\u00b7 Experiencia demostrable en atenci\u00f3n al cliente, preferiblemente en el sector de contact center\u00a0<\/p><p>\u00b7 Nivel avanzado de paquete Office y CRM (con omnicanalidad)\u00a0<\/p><p>\u00b7 Comunicaci\u00f3n asertiva y empat\u00eda\u00a0<\/p><p>\u00b7 Capacidad de resoluci\u00f3n y proactividad\u00a0<\/p><p>\u00b7 Trabajo en equipo\u00a0<\/p><p>\u00b7 Capacidad de adaptaci\u00f3n\u00a0<\/p><p><\/p><p><b>Ser\u00e1 un plus si eres: \u00a0<\/b><\/p><p><\/p><p>\u00b7 Petlover, voluntario en protectora\/asociaci\u00f3n de animales \u00a0<\/p><p>\u00a0\u00a0<br \/>\u00a0\u00a0\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro. \u00a0<\/p><p><\/p><p><b>Lo que ofrecemos \u00a0<\/b><\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI. \u00a0<\/p><p><\/p><p><\/p><p>- Contrato eventual de 39h con horario de Lunes a Viernes de 9:00 a 18:00 \u00a0<br \/>- Rango salarial 19.600 euros brutos &#43; bonus hasta 2280\u20ac bruto al a\u00f1o \u00a0<br \/>- Excelente ubicaci\u00f3n de la oficina en la ciudad de Barcelona \u00a0<br \/>- Bonificaci\u00f3n por recomendaci\u00f3n \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados \u00a0<br \/>\u00a0<\/p><p>Experimenta tu mejor versi\u00f3n \u00a0<\/p><p><\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan. \u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb. \u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo \u00a0\u00a0<\/i><\/p><p><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable. \u00a0<\/i><\/p><p><span>R1721011<\/span><\/p>\",\"ats_external_id\":\"R1721011\",\"location\":\"Barcelona, Catalonia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T01:59:11.747+02:00\",\"created_at\":\"2026-04-09T18:18:42.119+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"michaela.relovska1@concentrix.com\"},\"first_name\":\"Relovska, Michaela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102541062\",\"wid\":\"da7d7d2449a2101033372d1d3dcd0000\",\"descriptor\":\"Michaela Relovska (102541062)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368150\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Asesor-de-Servicio-al-Cliente---Mercado-Portugus---AP01_R1721011\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Asesor-de-Servicio-al-Cliente---Mercado-Portugus---AP01_R1721011\/apply\",\"job_requisition_id\":\"R1721011\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c03d0478f7c3101fcd847930cb2f0000\",\"descriptor\":\"W0ZNZX P_Sbt_Spain_Affinity\",\"reference_id\":\"W0ZNZX\",\"custom_reference_id\":\"W0ZNZX\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"399e513c0e2b101fcc52a497b8f40000\",\"descriptor\":\"20099 - Affinitiy - WHSBTSPAIN217\",\"reference_id\":\"WHSBTSPAIN217\",\"custom_reference_id\":\"WHSBTSPAIN217\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"isabel.garcia@concentrix.com\"},\"first_name\":\"Isabel Garcia (102538256)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721011\",\"wid\":\"12547b2425a31023af0bd9d87df70000\",\"descriptor\":\"Asesor de Servicio al Cliente - Mercado Portugu\u00e9s - AP01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1702\",\"campaign_id\":\"829\",\"campaign_title\":\"GTM \/ DE \/ STU \/ HPE \/ SALES\",\"campaign_type\":\"job_application\",\"job_title\":\"Kaufm\u00e4nnischer Sachbearbeiter (m\/w\/d) Vertriebsinnendienst  'HPE Aruba Sales'\",\"street\":\"Wankelstra\u00dfe 1\",\"address\":\"Wankelstra\u00dfe 1\",\"city\":\"Stuttgart\",\"state\":\"Baden-W\u00fcrttemberg\",\"postal_code\":\"70563\",\"region\":\"Baden-W\u00fcrttemberg\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Stuttgart!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p>In dieser Position als&nbsp;<strong>kaufm&auml;nnischer Sachbearbeiter (m\/w\/d) im Vertriebsinnendienst <\/strong>f&uuml;r HPE Aruba Sales bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen.<\/p>\\n<p><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start zum n&auml;chstm&ouml;glichen Zeitpunkt | Vollzeit | Hybrid (&uuml;berwiegend im Homeoffice) | Kernarbeitszeit: Montag - Freitag von 08:00 - 18:00 Uhr | bis zu 3.400 &euro; Brutto\/Monat* | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?&nbsp;Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p>Als <strong>kaufm&auml;nnischer Mitarbeiter (m\/w\/d) im Sales Support <\/strong>wirst du:<\/p>\\n<ul>\\n<li>Als <strong>Ansprechpartner die zentrale Schnittstelle<\/strong> f&uuml;r vertriebliche Anliegen, f&uuml;r Au&szlig;endienstmitarbeiter (Field Sales) und interne Fachabteilungen sein.<\/li>\\n<li><span data-teams=\\\"true\\\"><strong>Anfragen bearbeiten<\/strong><strong>, individuelle Angebote erstellen<\/strong> und bestehende oder notwendige <strong>Konfigurationen vornehmen<\/strong> und offene Prozesse aktiv nachfassen.<\/span><\/li>\\n<li><span data-teams=\\\"true\\\"><strong>Die Produktlisten<\/strong> f&uuml;r Rahmenvereinbarungen und Warenk&ouml;rbe gem&auml;&szlig; den Anforderungen des Endkunden und Portfolios unseres Auftraggebers <strong>pflegen und erstellen<\/strong>.&nbsp;<\/span><\/li>\\n<li><span data-teams=\\\"true\\\"><strong>Qualifizierte Leads und zugeh&ouml;rige Genehmigungsverfahren<\/strong> bis hin zum Versand an den Partner\/Distributor oder Endkunden <strong>begleiten,<\/strong> sowie <strong>Endkundenverifizierungen<\/strong> <strong>koordinieren<\/strong>.&nbsp;<\/span><\/li>\\n<li>An <strong>Meetings mit dem Auftraggeber<\/strong> zur Kl&auml;rung von Status und erforderlichen Ma&szlig;nahmen bei offenen Preisanfragen teilnehmen.&nbsp;<\/li>\\n<\/ul>\\n<p><strong><br \/>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>Eine <strong>abgeschlossene Ausbildung,<\/strong> vorzugsweise <strong>im kaufm&auml;nnischen Bereich<\/strong> (beispielsweise im Gro&szlig;- und Au&szlig;enhandel, als Industriekaufmann (m\/w\/d) oder als Kaufmann oder Kauffrau im Einzelhandel) absolviert hast.<\/li>\\n<li>Eine <strong>gro&szlig;e Zuverl&auml;ssigkeit, Genauigkeit<\/strong> und ausgepr&auml;gte Teamf&auml;higkeit zeigst.<\/li>\\n<li><strong>Sehr gute Deutsch- sowie gute Englischkenntnisse <\/strong>in Wort und Schrift mitbringst.<\/li>\\n<li><strong>Erfahrung mit MS Office<\/strong> (Outlook &amp; Excel) hast.<\/li>\\n<li>Ein&nbsp;<strong>Kommunikationstalent <\/strong>mit Verhandlungsgeschick bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/li>\\n<li><strong>Sicher <\/strong>im Umgang&nbsp;<strong>mit dem PC <\/strong>bist.<\/li>\\n<li>Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>Bereits <strong>Erfahrung im Vertriebsinnendienst, im Order Management, in der Auftragsabwicklung im IT-Segment <\/strong>(speziell Netzwerkumfeld) oder in der <strong>Betreuung von Businesskunden.<\/strong><\/li>\\n<li>Eine <strong>Vertriebsaffinit&auml;t<\/strong>.<\/li>\\n<li>Eine Vorliebe f&uuml;r <strong>IT-Themen.<\/strong><\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Starte in&nbsp;<strong>Vollzeit <\/strong>(40&nbsp;Stunden\/Woche) bei uns durch. Das Wochenende ist frei und geh&ouml;rt ganz dir!<\/li>\\n<li>Profitiere von unserem <strong>flexiblem Arbeitszeitmodell mit Kernarbeitszeit<\/strong> (Montag - Freitag von 08:00 - 18:00 Uhr) &ndash; die restlichen Stunden teilst du dir frei ein.<\/li>\\n<li>Du bekommst ein monatliches Festgehalt, erg&auml;nzt durch ein attraktives Bonusmodell auf Basis deiner Leistung. Es winken somit <strong>bis zu 3.400 &euro; Brutto\/Monat*!<\/strong><\/li>\\n<li>Mit&nbsp;<strong>bis zu&nbsp;26&nbsp;Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/li>\\n<li>Du startest mit einem&nbsp;<strong>intensivem&nbsp;(Vollzeit-)Training<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/li>\\n<li>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge <\/strong>ist f&uuml;r uns selbstverst&auml;ndlich.<\/li>\\n<li>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/li>\\n<li>Eine Vielzahl an&nbsp;<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.&nbsp;Nach der Probezeit erh&auml;ltst du zus&auml;tzliche einen&nbsp;<strong>exklusiven Rabatt <\/strong>auf bestimmte Produkte unseres Auftraggebers.<\/li>\\n<li>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/li>\\n<li>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten <\/strong>und das sogar weltweit.<\/li>\\n<li>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong><\/li>\\n<li>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf&nbsp;<strong>Du-und-Du <\/strong>bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/li>\\n<\/ul>\\n<p><strong><br \/>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong><br \/>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p>Homeoffice &ndash; deutschlandweit<\/p>\\n<p>und<\/p>\\n<p>Concentrix Holding Germany GmbH<br \/>Wankelstra&szlig;e 1, 70563 Stuttgart<br \/><br \/><\/p>\\n<p>Internes Stellenk&uuml;rzel: R1721286<br \/><br \/><\/p>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein&nbsp;<\/strong><\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<br \/><br \/><\/p>\\n<p><strong>Arbeitserlaubnis&nbsp;<\/strong><\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem festen Monatsgehalt sowie einer individuell erwirtschafteten Provision.<\/em><\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"309867998\",\"location\":\"Stuttgart, Baden-W\u00fcrttemberg\",\"job_type\":\"full_time\",\"salary\":\"3400\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-09T01:59:08.265+02:00\",\"created_at\":\"2026-04-09T11:35:18.374+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjk?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"470\",\"campaign_id\":\"4605\",\"campaign_title\":\"GTM - \u0130STANBUL\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - \u0130stanbul\",\"street\":null,\"address\":null,\"city\":\"Istanbul\",\"state\":\"\u0130stanbul\",\"postal_code\":null,\"region\":\"\u0130stanbul\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"2220785690\",\"location\":\"Istanbul, \u0130stanbul\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T02:59:05.566+03:00\",\"created_at\":\"2026-04-09T11:05:47.240+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA1?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"498\",\"campaign_id\":\"2180\",\"campaign_title\":\"GTM - Jaecoo Omoda - Sheffield\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Executive\",\"street\":\"2 Nunnery Court, Sheffield \",\"address\":\"2 Nunnery Court, Sheffield \",\"city\":\"Sheffield\",\"state\":\"\",\"postal_code\":\"S2 5DG\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div class=\\\"WEVF WFUF WGVF\\\">\\n<div class=\\\"WHVF wd-de6d6793-25f5-4b94-81ba-7b1116a51709\\\" aria-hidden=\\\"true\\\">\\n<p><strong>Take steps towards a new career today!<\/strong><\/p>\\n<p>Are you ready to take the driver's seat in customer service excellence? We're on the hunt for a dynamic and enthusiastic Customer Support Advisor&rsquo;s to join our team working for our client, at their Chiswick site. If you've got a passion for high quality cars and a knack for delivering top-notch service, then we&rsquo;re looking for you.<\/p>\\n<ul>\\n<li><strong>Salary<\/strong> of &pound;26,520<\/li>\\n<li><strong>Location<\/strong> &ndash; 2 Nunnery Court, Sheffield S2 5DG<\/li>\\n<li><strong>Hours of work<\/strong> &ndash; 40 hours paid production. Must be fully flexible between Monday to Saturday 8.30am to 6.00pm. Potential for Sunday work in the near future.<\/li>\\n<\/ul>\\n<p><strong>Role of Game Changer will include:<\/strong><\/p>\\n<ul>\\n<li>Inbound &amp; outbound customer contact management (phone, chat, form\/email, social).<\/li>\\n<li>Dealing with inbound calls\/emails from customers, supporting multiple queries ranging from general car queries to car orders.<\/li>\\n<li>Provide dealer support.<\/li>\\n<li>Reporting on activities through inputs into AWS and DMS database systems.<\/li>\\n<li>Outbound lead follow up.<\/li>\\n<li>Providing responses to web\/online form.<\/li>\\n<li>Manage technical queries from customer and assist them where possible.<\/li>\\n<li>Complete satisfaction survey calls and emails.<\/li>\\n<li>Manage complaints about product, offers and dealers from customers.<\/li>\\n<li>Sales Complaints, gathering facts and managing interaction with dealers and customers to support a quick, professional and organized turnaround of sales-based cases for Omoda, Jaecoo and Chery brands<\/li>\\n<li>Ensure accurate reporting and update case activity as needed.<\/li>\\n<\/ul>\\n<p><strong>Game changing benefits:<\/strong><\/p>\\n<ul>\\n<li>28 days of vacation.<\/li>\\n<li>Pension Scheme: auto enrolment after 92 days employment (if eligible).<\/li>\\n<li><strong>Employee Assist Program:<\/strong>&nbsp;a range of support and resources, accessed free.<\/li>\\n<li><strong>PUREGYM<\/strong>: Discount &amp; 0% joining fee.<\/li>\\n<li><strong>UNUM Dental cover:<\/strong>&nbsp;comprehensive cover enabling you to claim back costs of dental care for you and your dependents.<\/li>\\n<li><strong>Employee Stock Purchase Plan<\/strong>: offered to staff working at Concentrix. The ESPP allows you to buy Concentrix stock (CNXC).<\/li>\\n<li>Refer a Friend incentive<\/li>\\n<\/ul>\\n<p><strong>What we&rsquo;re looking for<\/strong><\/p>\\n<ul>\\n<li>Excellent customer service experience. Minimum 6-12 months.<\/li>\\n<li>Auto enthusiast &ndash; experience desired not mandatory.<\/li>\\n<li>Excellent English written and communication skills.<\/li>\\n<li>Experience of fast-paced environment.<\/li>\\n<li>Computer literacy and technical mind-set<\/li>\\n<li>Organisational skills - Keeping things in order is your second nature<\/li>\\n<li>Team Player - Be part of a winning team that delivers first-class customer support.<\/li>\\n<li>Create unshakable trust by keeping promises, owning responsibilities, and giving customers an open and honest experience<\/li>\\n<li>Handle inquiries with professionalism and finesse, leaving customers with a memorable, premium experience.<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.&nbsp;<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.&nbsp;<\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"1737406371\",\"location\":\"Sheffield, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-05-15T23:59:06.114Z\",\"created_at\":\"2026-04-09T10:47:02.349Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgw?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgw\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"471\",\"campaign_id\":\"4604\",\"campaign_title\":\"GTM - BYTEDANCE - AZERBAIJANI\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator - Azerbaijani and English\",\"street\":null,\"address\":null,\"city\":\"Ankara\",\"state\":\"Ankara\",\"postal_code\":null,\"region\":\"Ankara\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Karyeran\u0131za bu g\u00fcn Concentrix-d\u0259 ba\u015flay\u0131n!\",\"long_description\":\"<div>\\n<h2>Concentrix Haqq\u0131nda<\/h2>\\n<h3>\u0130nqilabi karyeran\u0131n g&uuml;c&uuml;n&uuml; ya\u015fay\u0131n<\/h3>\\n<p>N&ouml;vb\u0259ti add\u0131m\u0131 axtar\u0131rs\u0131n\u0131z? Biz g\u0259l\u0259c\u0259yin brendl\u0259rini g&uuml;cl\u0259ndir\u0259n qlobal texnologiya v\u0259 xidm\u0259t lideriyik. G&uuml;nd\u0259lik istifad\u0259 etdiyiniz tan\u0131nm\u0131\u015f brendl\u0259r\u0259 70-d\u0259n &ccedil;ox &ouml;lk\u0259d\u0259 texnologiya v\u0259 inteqr\u0259 olunmu\u015f h\u0259ll\u0259rl\u0259 biznesl\u0259rini inki\u015faf etdirm\u0259y\u0259 k&ouml;m\u0259k edirik. \u0130l boyu &ldquo;D&uuml;nyan\u0131n \u018fn Yax\u015f\u0131 \u0130\u015f Yerl\u0259ri&rdquo;, &ldquo;Karyera \u0130nki\u015faf\u0131 &uuml;&ccedil;&uuml;n \u018fn Yax\u015f\u0131 \u015eirk\u0259tl\u0259r&rdquo; v\u0259 &ldquo;\u018fn Yax\u015f\u0131 \u015eirk\u0259t M\u0259d\u0259niyy\u0259ti&rdquo; kimi m&uuml;kafatlarla tan\u0131nma\u011f\u0131m\u0131zdan q&uuml;rur duyuruq.<\/p>\\n<p>\u018fg\u0259r inki\u015faf etm\u0259k v\u0259 ilham almaq ist\u0259yirsinizs\u0259, <strong>evd\u0259n i\u015fl\u0259m\u0259 (home office)<\/strong> format\u0131nda M&uuml;\u015ft\u0259ri Xidm\u0259tl\u0259ri T\u0259msil&ccedil;isi olaraq texnologiya, maliyy\u0259, s\u0259yah\u0259t, moda, s\u0259hiyy\u0259 v\u0259 daha bir &ccedil;ox sah\u0259d\u0259 g\u0259l\u0259c\u0259yin brendl\u0259rini g&uuml;cl\u0259ndir\u0259n komandam\u0131z\u0131n bir hiss\u0259si olacaqs\u0131n\u0131z.<\/p>\\n<hr \/>\\n<h2>Bu rolda n\u0259 ed\u0259c\u0259ksiniz<\/h2>\\n<p>Komandam\u0131zda M&uuml;\u015ft\u0259ri Xidm\u0259tl\u0259ri T\u0259msil&ccedil;isi olaraq siz:<\/p>\\n<ul>\\n<li>D&uuml;nyan\u0131n \u0259n m\u0259\u015fhur sosial media t\u0259tbiql\u0259rind\u0259n birind\u0259 bacar\u0131qlar\u0131n\u0131z\u0131 inki\u015faf etdirm\u0259k imkan\u0131 qazanacaqs\u0131n\u0131z<\/li>\\n<li>M&uuml;\u015ft\u0259ri m&uuml;raci\u0259tl\u0259rini v\u0259 g&ouml;zl\u0259ntil\u0259rini n\u0259z\u0259rd\u0259n ke&ccedil;ir\u0259r\u0259k ehtiyac v\u0259 v\u0259ziyy\u0259tl\u0259rin\u0259 uy\u011fun cavablar ver\u0259c\u0259ksiniz<\/li>\\n<li>M&uuml;xt\u0259lif kanallar vasit\u0259sil\u0259 qar\u015f\u0131l\u0131ql\u0131 \u0259laq\u0259l\u0259ri idar\u0259 ed\u0259c\u0259k, m\u0259zmun idar\u0259&ccedil;iliyi v\u0259 moderasiyas\u0131n\u0131 h\u0259yata ke&ccedil;ir\u0259c\u0259ksiniz<\/li>\\n<li>\u0130nsanlar\u0131n h\u0259yat\u0131n\u0131 yax\u015f\u0131la\u015fd\u0131ran proqram t\u0259minatlar\u0131ndan istifad\u0259 etm\u0259yi &ouml;yr\u0259n\u0259c\u0259k v\u0259 bacar\u0131qlar\u0131n\u0131z\u0131 art\u0131racaqs\u0131n\u0131z<\/li>\\n<li>M&uuml;\u015ft\u0259ril\u0259rimiz &uuml;&ccedil;&uuml;n daha yax\u015f\u0131 marka t\u0259cr&uuml;b\u0259l\u0259ri yaradacaqs\u0131n\u0131z<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>T\u0259l\u0259bl\u0259riniz<\/h2>\\n<p>Concentrix a\u015fa\u011f\u0131dak\u0131 x&uuml;susiyy\u0259tl\u0259r\u0259 sahibsinizs\u0259 sizin &uuml;&ccedil;&uuml;n ideal se&ccedil;imdir:<\/p>\\n<ul>\\n<li>Az\u0259rbaycan dilini s\u0259lis \u015f\u0259kild\u0259 dan\u0131\u015f\u0131rs\u0131n\u0131zsa<\/li>\\n<li>Proaktiv, &ouml;z&uuml;n&uuml; motivasiya ed\u0259n v\u0259 h\u0259ll y&ouml;n&uuml;ml&uuml;s&uuml;n&uuml;zs\u0259<\/li>\\n<li>N&ouml;vb\u0259li v\u0259 h\u0259ft\u0259sonu n&ouml;vb\u0259l\u0259rind\u0259 i\u015fl\u0259y\u0259 bilirsinizs\u0259<\/li>\\n<li>Yerli v\u0259 ya xarici orta m\u0259kt\u0259b v\u0259 ya daha y&uuml;ks\u0259k t\u0259hsil\u0259 sahibsinizs\u0259<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Siz\u0259 n\u0259 t\u0259klif edirik<\/h2>\\n<p>Bu v\u0259zif\u0259d\u0259 siz\u0259 unikal h\u0259yat t\u0259rzinizi d\u0259st\u0259kl\u0259y\u0259n &uuml;st&uuml;nl&uuml;kl\u0259r t\u0259qdim edirik:<\/p>\\n<ul>\\n<li>Tam v\u0259 ya yar\u0131m\u015ftat daimi \u0259m\u0259k m&uuml;qavil\u0259l\u0259ri (t\u0259cr&uuml;b\u0259niz\u0259 v\u0259 m&uuml;\u015ft\u0259ril\u0259rimizin ehtiyaclar\u0131na \u0259sas\u0259n raz\u0131la\u015fd\u0131r\u0131la bil\u0259r)<\/li>\\n<li>R\u0259qab\u0259tli \u0259m\u0259k haqq\u0131 v\u0259 performans bonusu<\/li>\\n<li>Dostunu t&ouml;vsiy\u0259 et (referans) bonus imkanlar\u0131<\/li>\\n<li>\u015eirk\u0259t v\u0259 layih\u0259 haqq\u0131nda tam &ouml;d\u0259ni\u015fli t\u0259liml\u0259r<\/li>\\n<li>Karyera inki\u015faf proqramlar\u0131, x&uuml;susi kurslar v\u0259 dil d\u0259rsl\u0259ri<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Concentrix b\u0259rab\u0259r imkanlar yaradan i\u015f\u0259g&ouml;t&uuml;r\u0259ndir<\/h2>\\n<p>Biz qlobal miqyasda bir komanda, bir \u015firk\u0259t olaraq q&uuml;rurla birl\u0259\u015fmi\u015fik. B&uuml;t&uuml;n namiz\u0259dl\u0259r &uuml;&ccedil;&uuml;n b\u0259rab\u0259r m\u0259\u015f\u011fulluq imkanlar\u0131n\u0131 v\u0259 ayr\u0131-se&ccedil;kilikd\u0259n v\u0259 zorak\u0131l\u0131qdan uzaq i\u015f m&uuml;hitini d\u0259st\u0259kl\u0259yirik. \u0130\u015f\u0259 q\u0259bul prosesl\u0259rimiz irqi m\u0259nsubiyy\u0259t, ya\u015f, cinsiyy\u0259t kimliyi, cinsi y&ouml;n&uuml;m, din, etnik m\u0259n\u015f\u0259, ail\u0259 v\u0259 ya valideyn statusu, milli m\u0259n\u015f\u0259, \u0259lillik v\u0259 ya q&uuml;vv\u0259d\u0259 olan qanunlarla qorunan h\u0259r hans\u0131 dig\u0259r statusdan as\u0131l\u0131 olmayaraq yaln\u0131z i\u015f t\u0259l\u0259bl\u0259rin\u0259 v\u0259 pe\u015f\u0259kar ixtisaslara \u0259saslan\u0131r.<\/p>\\n<hr \/>\\n<h2>\u0130\u015fl\u0259m\u0259 Uy\u011funlu\u011fu<\/h2>\\n<p>T&uuml;rkiy\u0259 qanunvericiliyin\u0259 uy\u011fun olaraq, yaln\u0131z T&uuml;rkiy\u0259d\u0259 qanuni \u015f\u0259kild\u0259 i\u015fl\u0259m\u0259k h&uuml;ququ olan namiz\u0259dl\u0259r bu v\u0259zif\u0259 &uuml;&ccedil;&uuml;n n\u0259z\u0259rd\u0259n ke&ccedil;iril\u0259c\u0259kdir.<\/p>\\n<\/div>\",\"ats_external_id\":\"785344777\",\"location\":\"Ankara, Ankara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T10:44:38.092+03:00\",\"created_at\":\"2026-04-08T17:36:41.333+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA0?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"tr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"499\",\"campaign_id\":\"2179\",\"campaign_title\":\"GTM_NA_SA_Customer Service - River DE\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Service Advisor\",\"street\":null,\"address\":null,\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":null,\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Our German-speaking Customer Service Advisors work on behalf of a global customer-centric company, supporting consumers from around the globe.<\/p>\\n<p>Your new career will involve providing exceptional customer experiences, primarily through inbound calls.<\/p>\\n<p>You will be dealing with product orders, payments, missing orders, product information requests and recommendations. Even though this is a customer-focused role, you will be required to work towards performance-based targets actively.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fluent in German (B2 level)<\/p>\\n<\/li>\\n<li>\\n<p>Matric qualification<\/p>\\n<\/li>\\n<li>\\n<p>Ability to work rotational shifts (24hours)<\/p>\\n<\/li>\\n<li>\\n<p>Are self-motivated and highly responsible<\/p>\\n<\/li>\\n<li>\\n<p>Strong attention to detail<\/p>\\n<\/li>\\n<li>\\n<p>PC Literate (Speed, accuracy and navigation)<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you?<\/strong><\/p>\\n<p><br \/><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>A monthly salary of <strong>R24&nbsp;000.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Medical aid for the main member \/ medical insurance for the employee and two dependents<\/p>\\n<\/li>\\n<li>\\n<p>Provident Fund<\/p>\\n<\/li>\\n<li>\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li>\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li>\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li>\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<li>\\n<p>Relocation package for candidates outside KZN on offer.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Expectations<\/strong>.<\/p>\\n<ul>\\n<li>\\n<p>Taking ownership of high-profile, escalated cases from beginning to resolution<\/p>\\n<\/li>\\n<li>\\n<p>Manage work orders within business SLA's<\/p>\\n<\/li>\\n<li>\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li>\\n<p>Consistently applying agreed behavioural and compliance standards<\/p>\\n<\/li>\\n<li>\\n<p>Sharing knowledge and skills with other members of the team<\/p>\\n<\/li>\\n<li>\\n<p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p>\\n<\/li>\\n<li>\\n<p>Developing and maintaining current knowledge of the campaign<\/p>\\n<\/li>\\n<li>\\n<p>Ensuring first contact resolution at all times<\/p>\\n<\/li>\\n<li>\\n<p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p>\\n<\/li>\\n<li>\\n<p>Providing excellent customer experiences at all times<\/p>\\n<\/li>\\n<li>\\n<p>Verifying and updating customer information<\/p>\\n<\/li>\\n<li>\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li>\\n<p>Your qualifications and experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Join a company where you can grow and develop in your career, where we are fanatical about our clients and staff, as we become the greatest customer engagement services company in the world, rich in diversity and talent.<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<h4><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h4>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"1572321331\",\"location\":\"Durban, Durban\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T23:59:07.309Z\",\"created_at\":\"2026-04-08T15:00:29.393Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1997\",\"campaign_id\":\"82\",\"campaign_title\":\"Conseiller client (F\/H) - Antananarivo -  Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Antananarivo -  Fran\u00e7ais\",\"street\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"address\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"city\":\"Antananarivo\",\"state\":\"Antananarivo\",\"postal_code\":\"101\",\"region\":\"Analamanga\",\"country\":\"Madagascar\",\"short_description\":\"Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>\\n<p>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<\/li>\\n<li>\\n<p>G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<\/li>\\n<li>\\n<p>&Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<\/li>\\n<li>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un contrat CDI de 40 heures par semaine.<\/p>\\n<\/li>\\n<li>\\n<p>Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<\/li>\\n<li>\\n<p>Une mutuelle sant&eacute; compl&eacute;mentaire &agrave; partir de votre 6&egrave;me mois d'int&eacute;gration<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Conditions de travail optimales :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un repas complet &agrave; la cantine pour tous les jours de pr&eacute;sence<\/p>\\n<\/li>\\n<li>\\n<p>Un transport du retour assur&eacute; par l'entreprise<\/p>\\n<\/li>\\n<li>\\n<p>Une assurance compl&eacute;mentaire famille<\/p>\\n<\/li>\\n<li>\\n<p>Une formation initiale et continue<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail valorisant la qualit&eacute; de vie au travail<\/p>\\n<\/li>\\n<li>\\n<p>Des perspectives d&rsquo;&eacute;volution professionnelle<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil recherch&eacute;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/p>\\n<\/li>\\n<li>\\n<p>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Une disponibilit&eacute; du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique (15 minutes) : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p><strong>En pr&eacute;sentiel :<\/strong><\/p>\\n<p>2. Entretien avec un membre de l'&eacute;quipe recrutement<\/p>\\n<p>3. Test de fran&ccedil;ais (45 minutes) : &eacute;valuation de vos comp&eacute;tences linguistiques.<\/p>\\n<p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent !<\/p>\",\"ats_external_id\":\"1704404917\",\"location\":\"Antananarivo, Analamanga\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T08:44:38.350+02:00\",\"created_at\":\"2026-04-08T10:42:21.686+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"472\",\"campaign_id\":\"4603\",\"campaign_title\":\"GTM -  HRO - HR Operations Specialist \/ E-Commerce\",\"campaign_type\":\"job_application\",\"job_title\":\"HR Operations Specialist \/ E-Commerce\",\"street\":null,\"address\":null,\"city\":\"Ankara\",\"state\":\"Ankara\",\"postal_code\":null,\"region\":\"Ankara\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Experience the power of a revolutionary career,<\/p>\\n<p>Are you seeking the next big step? We are a global technology and service leader that strengthens the brands of the future. We help well-known brands you use every day improve their businesses with technology and integrated solutions in over 70 countries. And every day, we take pride in being recognized with awards like \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Development,\\\" and \\\"Best Company Culture.\\\"<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>QUALIFICATIONS<\/strong><\/p>\\n<ul>\\n<li>Graduation from relevant departments of universities<\/li>\\n<li>Minimum 2 years of experience in blue-collar recruitment and operational HR processes<\/li>\\n<li>Intermediate level English language skills<\/li>\\n<li>Analytical thinking and data-driven work skills<\/li>\\n<li>Ability to adapt to a busy operational pace and take an active role in the field<\/li>\\n<li>Strong communication skills and aptitude for teamwork<\/li>\\n<li>Proficient use of MS Office programs (especially Excel) and Google Sheets<\/li>\\n<\/ul>\\n<p><strong>JOB DESCRIPTION<\/strong><\/p>\\n<ul>\\n<li>Managing blue-collar recruitment and onboarding processes end-to-end<\/li>\\n<li>Coordinating with operations and planning teams to monitor headcount planning<\/li>\\n<li>Performing HR reporting and headcount tracking Monitoring daily wage employee processes<\/li>\\n<li>Managing discipline and employee relations processes<\/li>\\n<li>Taking an active role in blue-collar projects<\/li>\\n<li>Ensuring the effective use of HR systems and maintaining data accuracy<\/li>\\n<\/ul>\",\"ats_external_id\":\"930679591\",\"location\":\"Ankara, Ankara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-07T02:59:09.470+03:00\",\"created_at\":\"2026-04-07T13:57:58.262+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjAz?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjAz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"human_resources\",\"job_industry\":\"e_commerce\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1746\",\"campaign_id\":\"44\",\"campaign_title\":\"Perfect-World\/Russian\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Russian\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Russian<\/strong> language&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"2154870564\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-16T03:59:05.271+04:00\",\"created_at\":\"2026-04-03T18:29:28.788+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"ru\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1747\",\"campaign_id\":\"43\",\"campaign_title\":\"Perfect-World\/Spanish\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Spanish\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Spanish<\/strong> language skills (B2)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"2840949032\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-13T03:59:06.468+04:00\",\"created_at\":\"2026-04-03T18:23:19.512+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1748\",\"campaign_id\":\"42\",\"campaign_title\":\"Perfect-World\/German\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with German\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>German<\/strong> language skills (B2)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"1889830261\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-10T03:59:08.904+04:00\",\"created_at\":\"2026-04-03T18:21:43.515+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1749\",\"campaign_id\":\"41\",\"campaign_title\":\"Perfect-World\/French\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with French\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>French<\/strong> language skills (B2)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"695358864\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-25T03:59:08.447+04:00\",\"created_at\":\"2026-04-03T17:53:43.297+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"345\",\"campaign_id\":\"773\",\"campaign_title\":\"Electrolux | Polish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Doradca \/ Doradczyni ds. Sprzeda\u017cy z j\u0119zykiem polskim \",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong>Twoja misja<\/strong><\/p>\\n<p>Zapewniasz klientom profesjonalne wsparcie \ud83d\udcac, a jednocze\u015bnie potrafisz dostrzec moment, w kt&oacute;rym warto zaproponowa\u0107 dodatkowe rozwi\u0105zania.<br \/><br \/><\/p>\\n<p>\ud83d\udd27 <strong>Na czym polega praca?<\/strong><\/p>\\n<p>&middot; sprzeda\u017c i doradztwo (kluczowy element): sprzeda\u017c produkt&oacute;w (finished goods) \ud83d\udecd\ufe0f, us\u0142ug serwisowych (fix &amp; repair) \ud83d\udd27, oferowanie rozszerzonej gwarancji \ud83d\udee1\ufe0f<\/p>\\n<p>&middot; finalizacja sprzeda\u017cy, osi\u0105ganie cel&oacute;w sprzeda\u017cowych \ud83d\udcac\u27a1\ufe0f\ud83d\udcb0<\/p>\\n<p>&middot; udzielanie jasnych i profesjonalnych informacji \ud83e\udde0<\/p>\\n<p>&middot; wsp&oacute;\u0142praca z zespo\u0142ami technicznymi, serwisowymi i produktowymi \ud83e\udd1d<\/p>\\n<p>&middot; kana\u0142y pracy: telefon (po\u0142\u0105czenia przychodz\u0105ce i wychodz\u0105ce) \ud83d\udcde, e-mail \ud83d\udce7, chat i social media \ud83d\udcac, SMS (linki zakupowe, vouchery, informacje) \ud83d\udcf2<\/p>\\n<p>&nbsp;<\/p>\\n<p>\ud83d\udd25 <strong>Kogo szukamy? Osoby, kt&oacute;ra:<\/strong><\/p>\\n<p>&middot; bardzo dobrze zna j\u0119zyk polski (C2) \ud83c\uddf5\ud83c\uddf1&nbsp;<\/p>\\n<p>&middot; potrafi budowa\u0107 relacje i szybko zdobywa\u0107 zaufanie \ud83e\udd1d<\/p>\\n<p>&middot; ma sprzeda\u017cowy mindset i potrafi rekomendowa\u0107, nie naciskaj\u0105c \ud83d\udca1<\/p>\\n<p>&middot; jest zorganizowana i potrafi pracowa\u0107 na wielu systemach jednocze\u015bnie \ud83e\udde9<\/p>\\n<p>&middot; dzia\u0142a zgodnie z procesami i dba o jako\u015b\u0107 \ud83d\udccb<br \/><br \/><\/p>\\n<p>\u2795 <strong>Mile widziane<\/strong><\/p>\\n<p>&middot; do\u015bwiadczenie w call center \/ customer support lub sprzeda\u017cy \ud83c\udfa7<\/p>\\n<p>&middot; znajomo\u015b\u0107 obs\u0142ugi reklamacji \u2696\ufe0f<\/p>\\n<p>&middot; podstawowa wiedza o prawach konsumenta<\/p>\",\"ats_external_id\":\"2959865484\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"31.40\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-27T15:35:19.937+02:00\",\"created_at\":\"2026-04-03T13:30:01.056+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzM?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1592\",\"campaign_id\":\"137\",\"campaign_title\":\"Altroconsumo\",\"campaign_type\":\"job_application\",\"job_title\":\"Operatore Outbound Servizio Call Back - Part Time\",\"street\":null,\"address\":null,\"city\":\"Pescara\",\"state\":\"Abruzzo\",\"postal_code\":null,\"region\":\"Abruzzo\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo; azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p><strong>Non perdere tempo! Cerchiamo proprio te!&nbsp;<\/strong><\/p>\\n<p>Siamo alla ricerca di Operatori Outbound per una nostra azienda cliente, numero uno in Italia nell'informazione e&nbsp;tutela dei consumatori.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>QUALE SARA' IL TUO CONTRIBUTO AL NOSTRO TEAM?<\/strong><\/p>\\n<ul>\\n<li>Attivit&agrave; di call back: contatto telefonico di potenziali clienti che hanno richiesto maggiori informazioni;&nbsp;<\/li>\\n<li>Consulenza e guida del cliente nel processo di acquisto e attivazione dei servizi offerti;&nbsp;<\/li>\\n<li>Possibile utilizzo liste di cold calling.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>CHI CERCHIAMO?<\/strong><\/p>\\n<ul>\\n<li>Pregressa esperienza outbound, in attivit&agrave; di Sales\/Call Back;&nbsp;<\/li>\\n<li>Capacit&agrave; di lavorare per obiettivi;&nbsp;<\/li>\\n<li>Diploma di scuola superiore (requisito minimo);<\/li>\\n<li>Padronanza nell'utilizzo di Windows e Office;<\/li>\\n<li>Disponibilit&agrave; 5 gg alla settimana, Lun - Ven, su fascia &nbsp;9.00 - 19.30 e Sab 9.00-15.30.<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Ambiente di lavoro internazionale;<\/li>\\n<li>Accesso h24 alla piattaforma di e-learning Concentrix University, con migliaia di corsi gratuiti;<\/li>\\n<li>PC aziendale;<\/li>\\n<li>Lavoro in modalit&agrave; ibrida;<\/li>\\n<li>Bonus al raggiungimento degli obiettivi;<\/li>\\n<li>Contratto di Collaborazione part-time (30h) con fisso di 8,65&euro; l&rsquo;ora;<\/li>\\n<li>Formazione iniziale retribuita.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong>&nbsp;<\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di Customer Service e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone. Da allora &egrave; stata un'incredibile storia di strategia, innovazione e risultati eccezionali ! Gli stessi principi che hanno fondato l'azienda nel 2004 ne decretano il successo ancora oggi.&nbsp;<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"1690710788\",\"location\":\"Pescara, Abruzzo\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-03T14:03:39.708+02:00\",\"created_at\":\"2026-04-03T12:29:06.799+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"419\",\"campaign_id\":\"227\",\"campaign_title\":\"EasyJet CDD \/ Italian\/ Iasi \",\"campaign_type\":\"job_application\",\"job_title\":\"Italian Customer Support, On Site, Iasi, May-September Contract\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you want to learn new things and also to have an income during the summer THIS is the perfect match for you!<\/p>\\n<p>Join our adventurous project in <strong>Iasi<\/strong> as<strong style=\\\"font-style: italic;\\\"> Customer Agent with Italian <\/strong>and you will be part of our team of game-changers offering support for one of the top players in the travel industry.&nbsp;<\/p>\\n<p><br \/><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <em><strong>Customer Agent with Italian<\/strong><\/em>&nbsp;on our team, you will:<\/p>\\n<ul>\\n<li>Provide solutions to clients&rsquo; issues in order to deliver excellent customer experience<\/li>\\n<li>Offer customer service by providing information about travel aspects (flight cancellation, booking tickets, refunds, discounts, destinations, etc)<\/li>\\n<li>Manage multichannel interactions (voice, chat, email) to ensure a consistent customer experience<\/li>\\n<\/ul>\\n<p><br \/><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Very good level of <strong>Italian language (both written and spoken)<\/strong><\/li>\\n<li>Have a <strong>medium level of \ufe00English<\/strong><\/li>\\n<li>Customer orientated mindset with focus on problem solving<\/li>\\n<li>Attention to details<\/li>\\n<li><strong>Good computer skills<\/strong><\/li>\\n<li>Patience and proactivity<\/li>\\n<li><strong>Availability to work from our headquarters in Iasi<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time or part-time role<\/li>\\n<li>Performance bonus<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform<\/li>\\n<li>Medical Subscription<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs, specialized courses, and language classes<\/li>\\n<\/ul>\\n<p><strong>Please note that this role involves a fixed-term contract - 4 months period! (End of May- End of September)<\/strong><\/p>\\n<p><br \/><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><br \/><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.<\/p>\",\"ats_external_id\":\"3674727526\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T11:58:15.068+03:00\",\"created_at\":\"2026-04-02T17:40:32.639+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjc?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"473\",\"campaign_id\":\"4602\",\"campaign_title\":\"GTM -  HRO - Seller Operations Support Specialist \/ E-Commerce\",\"campaign_type\":\"job_application\",\"job_title\":\"Seller Operations Support Specialist \/ E-Commerce\",\"street\":null,\"address\":null,\"city\":\"Istanbul\",\"state\":\"\u0130stanbul\",\"postal_code\":null,\"region\":\"\u0130stanbul\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Experience the power of a revolutionary career!<\/p>\\n<p>We are a global leader in technology and services, empowering the brands of the future. We help well-known brands you use every day enhance their businesses with technology and integrated solutions across more than 70 countries.<\/p>\\n<p>We take pride in being recognized year-round with awards such as &ldquo;World&rsquo;s Best Workplaces,&rdquo; &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Qualifications<\/strong><\/p>\\n<ul>\\n<li>Bachelor&rsquo;s degree from reputable universities; business administration, economics, engineering faculties<\/li>\\n<li>At least 1 year of experience preferably in supply chain, operations<\/li>\\n<li>Good command of MS Office, (especially G-sheet and Excel knowledge)<\/li>\\n<li>Good command of English<\/li>\\n<li>Good team player with strong communication skills<\/li>\\n<li>Critical thinker, proactive, Data-oriented mindset with strong problem-solving skills<\/li>\\n<li>Data-oriented mindset with strong problem-solving skills<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Job Description<\/strong><\/p>\\n<ul>\\n<li>Communicate well with sellers and coordinate all operational processes<\/li>\\n<li>Coordinate with the sellers to assure orders arrive to customer within the deadline<\/li>\\n<li>Prepare operational quality metrics reports and arrange meeting with sellers<\/li>\\n<li>Follow up seller operation quality improvement points &amp; leading projects<\/li>\\n<li>Coordinate operational processes for new countries<\/li>\\n<li>Resolving tickets received from sellers<\/li>\\n<li>Supporting realated teams to enable Otif requirements<\/li>\\n<\/ul>\",\"ats_external_id\":\"4256454527\",\"location\":\"Istanbul, \u0130stanbul\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-13T02:59:07.668+03:00\",\"created_at\":\"2026-04-02T15:22:55.381+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjAy?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjAy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"operations\",\"job_industry\":\"e_commerce\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1105\",\"campaign_id\":\"16512\",\"campaign_title\":\"Specialist I, Governance, Risk and Compliance (TCF) R1719300\",\"campaign_type\":\"job_application\",\"job_title\":\"Risk & Compliance Officer (H\/F) - Mekn\u00e8s - Fran\u00e7ais - Anglais - Exp\u00e9riment\u00e9\",\"street\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\",\"address\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\",\"city\":\"Mekn\u00e8s\",\"state\":\"Mekn\u00e8s\",\"postal_code\":\"50000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><b>Votre mission<\/b><\/p><p>Le ROM rel\u00e8vera directement du GOM (Global Operations Manager) et l\u2019assistera dans la supervision de la prestation sur l\u2019ensemble de son p\u00e9rim\u00e8tre.<br \/>Le ROM sera responsable d\u2019un p\u00e9rim\u00e8tre d\u00e9fini, qui pourra correspondre \u00e0 une partie ou \u00e0 la totalit\u00e9 du p\u00e9rim\u00e8tre du compte (\u00e0 confirmer par le GOM et \u00e0 r\u00e9\u00e9valuer selon la mont\u00e9e en comp\u00e9tences du ROM).<\/p><p>Conform\u00e9ment au contrat, le ROM soutiendra le GOM dans la supervision des op\u00e9rations quotidiennes du compte \u201cClient\u201d. Ce r\u00f4le consiste \u00e0 coordonner et appuyer les efforts du GOM et du directeur de site afin de stimuler la performance globale et les r\u00e9sultats op\u00e9rationnels.<\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><ul><li>De formation sup\u00e9rieure en gestion\/management<\/li><li>Maitrisant parfaitement le fran\u00e7ais et l&#39;anglais (niveau B2 et plus pour l&#39;anglais)<\/li><li>Communiquer efficacement avec les diff\u00e9rentes \u00e9quipes transversales au sein de l\u2019organisation ;<\/li><li>Garantir la coh\u00e9rence entre le \u00ab Fournisseur \u00bb et le \u00ab Client \u00bb ;<\/li><li>Assurer le suivi et la communication r\u00e9guli\u00e8re avec les \u00e9quipes, la r\u00e9solution de probl\u00e8mes, et le respect des indicateurs clients ainsi que des accords de niveau de service (SLA) ;<\/li><li>Contribuer de mani\u00e8re significative aux activit\u00e9s li\u00e9es \u00e0 la satisfaction client, \u00e0 la gestion de la relation client et \u00e0 la gestion de programmes ;<\/li><li>S\u2019assurer que les objectifs op\u00e9rationnels sont atteints, voire d\u00e9pass\u00e9s (ex. : indicateurs du tableau de bord \u00e9quilibr\u00e9 \/ balanced scorecard) ;<\/li><li>Collaborer avec les autres responsables des op\u00e9rations pour anticiper les besoins du client et agir de mani\u00e8re proactive ;<\/li><li>Soutenir les <b>revues de performance<\/b> entre le fournisseur et le client, et <b>mettre en \u0153uvre les plans d\u2019action<\/b> qui en d\u00e9coulent ;<\/li><li>Servir de <b>point de contact principal pour les escalades<\/b>.<\/li><\/ul><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><\/li><\/ul><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0: <\/b><\/p><ul><li>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du postea<\/li><li>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. Cette \u00e9tape peut requ\u00e9rir plusieurs entretiens<\/li><li>S\u00e9lection du candidat retenu\u00a0apr\u00e8s d\u00e9briefing avec les parties prenantes et pr\u00e9sentation de l\u2019offre d\u2019embauche<\/li><\/ul><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation, excellence op\u00e9rationnelle et bien-\u00eatre de nos collaborateurs se rencontrent !<\/p><p><\/p>\",\"ats_external_id\":\"R1719300\",\"location\":\"Mekn\u00e8s, Mekn\u00e8s\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:21.440+08:00\",\"created_at\":\"2026-04-01T20:10:06.438+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjUxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Mekns---Rsidence-Dar-Dmana---Rue-Angle-Sabou-et-Badr-Al-Koubra-Hamria\/Risk---Compliance-Officer--H-F----Mekns---Franais---Anglais---Expriment_R1719300\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Governance Risk and Compliance\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mekn\u00e8s\",\"state\":\"Mekn\u00e8s\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"50000\",\"primary_location\":{\"id\":\"MA-MEK-DARDM-01\",\"wid\":\"c26c745aa4a0101d479f4e33d14d0000\",\"descriptor\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"ibtissam.boujjaadia@concentrix.com\"},\"first_name\":\"Boujjaadia, Ibtissam\"},\"categories\":[{\"descriptor\":\"CF Governance Risk and Compliance\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"},{\"id\":\"102567145\",\"wid\":\"da7d7d2449a2101032a1eac5dfec0001\",\"descriptor\":\"Ibtissam Boujjaadia (102567145)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1053\",\"descriptor\":\"Specialist I, Governance, Risk and Compliance (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366925\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Mekns---Rsidence-Dar-Dmana---Rue-Angle-Sabou-et-Badr-Al-Koubra-Hamria\/Risk---Compliance-Officer--H-F----Mekns---Franais---Anglais---Expriment_R1719300\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Mekns---Rsidence-Dar-Dmana---Rue-Angle-Sabou-et-Badr-Al-Koubra-Hamria\/Risk---Compliance-Officer--H-F----Mekns---Franais---Anglais---Expriment_R1719300\/apply\",\"job_requisition_id\":\"R1719300\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"noureddine.ezziany@concentrix.com\"},\"first_name\":\"Noureddine Ez-Ziany (102546152)\"},\"category_groups\":[{\"id\":\"CF Global Security Group\",\"wid\":\"0227dc387a09019391b032fceb6566db\",\"descriptor\":\"Global Security Group\"}],\"job_requisition\":{\"id\":\"R1719300\",\"wid\":\"67f90e85db1a100a4c7f7ace1e210000\",\"descriptor\":\"Risk & Compliance Officer (H\/F) - Mekn\u00e8s - Fran\u00e7ais - Anglais - Exp\u00e9riment\u00e9\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1659\",\"campaign_id\":\"335\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1718533\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Danish-speaking) - On-site - Electrical Automotive Industry XM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative (Danish-speaking) - On-site - Electrical Automotive Industry XM01\",\"long_description\":\"<p>Experience the power of a game-changing career\u202f\u202f&nbsp;<\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a Customer Service Representative in Barcelona(On-site), you will be part of our team of game-changers who are powering the brands of the future in electric cars.\u202f\u202f&nbsp;<\/p>\\n<p><br \/>Career growth and personal development\u202f\u202f&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.\u202f\u202f&nbsp;<\/p>\\n<p><br \/>What you will do in this role\u202f\u202f&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.\u202f\u202f&nbsp;<\/p>\\n<p>As a Customer Service Representative on our team, you will:\u202f\u202f&nbsp;<\/p>\\n<p>- Take incoming customer contacts (via telephone, email, chat &amp; other automated alerts) and solve users&rsquo; demands&nbsp;<br \/>- Log call details onto call management systems and provide response and resolution within SLA&nbsp;<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers&nbsp;<br \/>- Ensure contractual SLA is maintained&nbsp;<br \/>- Provide cover for other Agents in their absence, either within the same team or across teams&nbsp;<\/p>\\n<p>Your qualifications\u202f\u202f<br \/>&nbsp;<br \/>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<br \/>Concentrix is a great match if you:\u202f\u202f&nbsp;<\/p>\\n<p>- Are proficient or bilingual in Danish and are fluent in English&nbsp;<br \/>- Have 1 year working experience in Customer Service&nbsp;<br \/>- Posses working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration&nbsp;<br \/>- Have good disposition to work in a customer service environment&nbsp;<br \/>- Can take ownership and progress calls to resolution or to escalate call to resolution&nbsp;<br \/>- Experience in the automotive industry<br \/>- Have working experience with electric vehicles or possess your own&nbsp;<\/p>\\n<p>&nbsp;<br \/>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<br \/>What&rsquo;s in it for you\u202f\u202f&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f&nbsp;<\/p>\\n<p><br \/>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f&nbsp;<\/p>\\n<p>- Full-time 39 hours\/week permanent contract: Monday to Friday rotative 08:00 to 18:00&nbsp;<br \/>- Salary 21 700 euros gross\/year + up to 2000 euros gross\/year in bonus&nbsp;<br \/>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities&nbsp;<br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/>- Career development programs and specialized courses&nbsp;<\/p>\\n<p>&nbsp;<br \/>Experience the best version of you!\u202f\u202f&nbsp;<\/p>\\n<p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;\u202f\u202f&nbsp;<\/p>\\n<p><br \/>Concentrix is an equal opportunity employer\u202f\u202f&nbsp;<\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u202f<\/p>\\n<p>R1718533&nbsp;<\/p>\",\"ats_external_id\":\"R1718533\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1808.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T16:16:02.834+02:00\",\"created_at\":\"2026-04-01T14:10:15.629+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Danish\"],\"recruiter\":{\"email\":{\"address\":\"jeanpierre.cortas@concentrix.com\"},\"first_name\":\"Cortas, Jean-Pierre\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372352\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Danish-speaking----On-site---Electrical-Automotive-Industry-XM01_R1718533\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Danish-speaking----On-site---Electrical-Automotive-Industry-XM01_R1718533\/apply\",\"job_requisition_id\":\"R1718533\"}],\"organizations\":[{\"wid\":\"8b29d31fec2e100cd4122cfa73380000\",\"descriptor\":\"W0ZTO0 P_Xpeng Motor\",\"reference_id\":\"W0ZTO0\",\"custom_reference_id\":\"W0ZTO0\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"5e5c007a1fd5100cd3b95d2cc98c0000\",\"descriptor\":\"22269 - Xpeng Motor - WHSBTSPAIN367\",\"reference_id\":\"WHSBTSPAIN367\",\"custom_reference_id\":\"WHSBTSPAIN367\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"veli.bayramoglu@concentrix.com\"},\"first_name\":\"Veli Burak Bayramoglu (102539542)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718533\",\"wid\":\"b31981afaa73102180f8ccebf5f60000\",\"descriptor\":\"Customer Service Representative (Danish-speaking) - On-site - Electrical Automotive Industry XM01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1750\",\"campaign_id\":\"40\",\"campaign_title\":\"Etraveli\/Spanish\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Agent with Spanish\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our new client is a leading global platform for flights, an air technology company with a presence across all continents. Their main goal is to deliver air tech solutions to any type of company facing the customer. We believe that great people are the key to a great solution that is why we are looking for the best Travel Support Agents. With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p>The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p><strong>Our lines are open 10:00a.m.-23:00 p.m. local time Mon-Sun to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li>\\n<p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<\/li>\\n<li>\\n<p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<\/li>\\n<li>\\n<p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<\/li>\\n<li>\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<\/li>\\n<li>\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<li>\\n<p>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>B2 <strong>Spanish<\/strong>- both verbally and written<\/p>\\n<\/li>\\n<li>\\n<p>All training will be completed in&nbsp;<strong>English<\/strong>, so an advance level of the language is needed as well<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li>\\n<p>At least 6 months of working experience in a customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have problem-solving and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>The training for the role will be conducted in the office, Hybrid working is possible after 6 months&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440 000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"4035158477\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-06T11:45:25.713+04:00\",\"created_at\":\"2026-04-01T14:02:13.457+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1660\",\"campaign_id\":\"333\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1719269\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Czech-speaking) - On-site FA02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona (On-site)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p>Want\u00a0to be part of an innovative and growing team?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Barcelona (On-site),\u00a0<\/b>you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p>This is\u00a0a great opportunity\u00a0to experience the power of\u00a0what\u2019s\u00a0next and develop \u201cfriends for life\u201d at the same time.\u00a0We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>As a Customer Service Representative in our team, you will:\u00a0\u00a0<\/p><p>- Handle calls through CRM agent portal\u00a0<br \/>- Create quotations and orders via SAP system\u00a0<br \/>-\u00a0Expedite\u00a0and communicate expected delivery times to customers\u00a0<br \/>- Offer basic product advice to individual customer needs (at least catalogue knowledge)\u00a0<br \/>- Provide first level technical\u00a0assistance\u00a0to help customers\u00a0identify\u00a0their requirements for products and services\u00a0<br \/>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>We embrace our\u00a0game-changers\u00a0with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p>- Have a proficient or bilingual level of\u00a0Czech\u00a0and advanced\u00a0English<br \/>- Are minimum a high school graduate\u00a0<br \/>- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance\u00a0<br \/>- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness\u00a0<br \/>- Have a business mindset will help you engage better with your contacts\u00a0<\/p><p><\/p><p>Don\u2019t\u00a0meet every requirement? No worries.\u00a0We\u2019re\u00a0dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you\u00a0don\u2019t\u00a0check every box, we still encourage you to apply.\u00a0We\u2019ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this one or another role.\u00a0\u00a0<br \/>\u00a0<\/p><p><b>What\u2019s\u00a0in it for you\u00a0<\/b>\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.\u00a0That\u2019s\u00a0why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p>- Full time\u00a039 hours\/week\u00a0temporary contract:\u00a0from 7:00 to 15:00<\/p><p>- Salary:\u00a019.623\u00a0euros\u00a0gross\/year up to\u00a04.000 euros gross\/year\u00a0\u00a0bonus\u00a0<\/p><p>- Great office location in Barcelona\u00a0<\/p><p>- Friends hunting (referral) bonus\u00a0\u00a0<\/p><p>- Full paid training about the company and the project you will be working on\u00a0\u00a0<\/p><p>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer\u00a0<\/b>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i>\u00a0<\/p><p><span>R1719269<\/span><\/p>\",\"ats_external_id\":\"R1719269\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-04T12:09:02.909+02:00\",\"created_at\":\"2026-04-01T12:13:44.445+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Czech\"],\"recruiter\":{\"email\":{\"address\":\"michaela.relovska1@concentrix.com\"},\"first_name\":\"Relovska, Michaela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102541062\",\"wid\":\"da7d7d2449a2101033372d1d3dcd0000\",\"descriptor\":\"Michaela Relovska (102541062)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367023\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Czech-speaking----On-site-FA02_R1719269\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Czech-speaking----On-site-FA02_R1719269\/apply\",\"job_requisition_id\":\"R1719269\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7e2140314d3b101fca0c00084f3b0000\",\"descriptor\":\"20000 - Festo - WHSBTSPAIN127\",\"reference_id\":\"WHSBTSPAIN127\",\"custom_reference_id\":\"WHSBTSPAIN127\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"bcbf993a77a1101fcb95122aeb2e0000\",\"descriptor\":\"W0ZO86 P_Sbt_Spain_Festo\",\"reference_id\":\"W0ZO86\",\"custom_reference_id\":\"W0ZO86\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jessica.maestrelli@concentrix.com\"},\"first_name\":\"Jessica Maestrelli (102539173)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1719269\",\"wid\":\"b31981afaa7310217c41b424bfeb0000\",\"descriptor\":\"Customer Service Representative (Czech-speaking) - On-site FA02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"326\",\"campaign_id\":\"265\",\"campaign_title\":\"Electrolux \/ Danish \/ Copenhagen \",\"campaign_type\":\"job_application\",\"job_title\":\"Kundeservicemedarbejder for Electrolux\",\"street\":\"\",\"address\":\"\",\"city\":\"Copenhagen\",\"state\":null,\"postal_code\":null,\"region\":\"Copenhagen\",\"country\":\"Denmark\",\"short_description\":\"En karriere der g\u00f8r en forskel!\",\"long_description\":\"<p data-pm-slice=\\\"0 0 []\\\"><strong>En karriere der g&oslash;r en forskel<\/strong><\/p>\\n<p>Hos Concentrix g&aring;r vi meget op i at videreudvikle dig mens du er ansat hos os. Du vil blive tr&aelig;net og sat ind i systemer og programmer i et skr&aelig;ddersyet tr&aelig;ningsforl&oslash;b. Og n&aring;r du er kommet godt ind i stillingen, vil vores coaches og tr&aelig;nere fortsat vejlede og udvikle dine egenskaber. Vi sikrer at du f&aring;r de bedste foruds&aelig;tninger for at lykkes i din nye rolle. Hos Concentrix er der ogs&aring; gode muligheder for at videreudvikle sig &ndash; cirka 80 % af vores ledere er blevet forfremmet internt! Derudover tilbyder vi gratis adgang til karriereudviklingsprogrammer, der kan hj&aelig;lpe dig med at n&aring; dine m&aring;l.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Som kundeservicemedarbejder i vores team vil du:<\/strong><\/p>\\n<p>Supportere kunder med generel kundeservice inden for boligprodukter og h&aring;rde hvidevarer<\/p>\\n<p>Hj&aelig;lpe kunder med sp&oslash;rgsm&aring;l om levering, produktinformation og fakturaer<\/p>\\n<p>Have mulighed for at opn&aring; en pr&aelig;stationsbaseret bonus<\/p>\\n<p>Modtage betalt opl&aelig;ring, s&aring; du f&aring;r de rette foruds&aelig;tninger for stillingen<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Dine kvalifikationer:<\/strong><\/p>\\n<p>Du er et godt match, hvis du:<\/p>\\n<ul>\\n<li>\\n<p>Taler og l&aelig;ser Dansk og har gode Engelsk kundskaber (C1 level)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Har lyst til at l&aelig;re og udvikle dig som person<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Har en god forst&aring;else for, hvad god kundeservice er &ndash; og lyst til at levere netop det<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Er nysgerrig p&aring; mersalg og motiveret for at finde de bedste l&oslash;sninger for kunden<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Hvad vi tilbyder dig:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fastans&aelig;ttelse med 3 m&aring;neders pr&oslash;vetid<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Mulighed for at opn&aring; erfaring og viden inden for kundeservice<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Teamaktiviteter b&aring;de i og uden for arbejdstiden &ndash; for at skabe et godt f&aelig;llesskab<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>L&oslash;bende coaching og st&oslash;tte i din rolle<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Gode karriereudviklingsmuligheder og adgang til interne karriereforl&oslash;b<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Et moderne og indbydende kontor med god beliggenhed og nem adgang<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Oplev f&oslash;lelsen af en game-changing karriere!<\/strong><\/p>\\n<p>Leder du efter en ny udfordring? Concentrix er en global virksomhed specialiseret i teknologi og service, der underst&oslash;tter fremtidens brands i over 70 lande. Vi samarbejder med kendte virksomheder &ndash; dem, du bruger hver dag &ndash; og forbedrer deres forretning med ny, innovativ teknologi og smarte l&oslash;sninger.<\/p>\\n<p>Hvis du &oslash;nsker at udvikle dig professionelt og blive inspireret, inviterer vi dig til at s&oslash;ge stillingen som kundeservicemedarbejder for Electrolux p&aring; vores kontor i K&oslash;benhavn. Du bliver en del af et f&aelig;llesskab af medarbejdere, der st&oslash;tter kendte brands inden for blandt andet tech, rejser, mode og sundhed.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Start<\/strong>:&nbsp;4. Maj 2026<\/p>\\n<p><strong>Ans&aelig;ttelsesform<\/strong>: Fuldtidsans&aelig;ttelse med 3 m&aring;neders pr&oslash;veperiode<\/p>\\n<p><strong>Arbejdstid<\/strong>: Mandag&ndash;fredag: 08:00&ndash;16:00<\/p>\\n<p>&nbsp;<\/p>\\n<p>Oplev den bedste version af dig selv!<\/p>\\n<p>Hvis det lyder som det rigtige skridt for dig i din karriere, vil vi meget gerne h&oslash;re fra dig.&nbsp;Ans&oslash;g i dag og bliv en del af Concentrix!<\/p>\",\"ats_external_id\":\"3930462424\",\"location\":\"Copenhagen, Copenhagen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-15T15:16:05.868+02:00\",\"created_at\":\"2026-04-01T11:42:14.259+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjU?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1593\",\"campaign_id\":\"133\",\"campaign_title\":\"Edenred\",\"campaign_type\":\"job_application\",\"job_title\":\"Consulente Outbound B2B - Full Time\",\"street\":null,\"address\":null,\"city\":\"Lecce\",\"state\":\"Apulia\",\"postal_code\":\"73100\",\"region\":\"Puglia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>UNISCITI A NOI E FAI CRESCERE LA TUA CARRIERA!<\/strong><\/p>\\n<p>Sei pront* a entrare in un'azienda globale, dinamica e in rapidissima espansione, dove la tua crescita professionale &egrave; la nostra priorit&agrave;?<\/p>\\n<p><strong>CERCHIAMO TE!<\/strong><\/p>\\n<p>Aiutaci a offrire esperienze eccezionali nella <strong>creazione di opportunit&agrave; commerciali<\/strong> per uno dei nostri prestigiosi clienti. Unisciti a noi per contribuire al successo e alla crescita del nostro team!<\/p>\\n<p><strong>IL TUO RUOLO:<\/strong> Entrando nel nostro team cordiale e collaborativo, ti occuperai di:<\/p>\\n<ul>\\n<li><strong>Accogliere i clienti<\/strong>&nbsp;con un sorriso, creando un'atmosfera amichevole e professionale.<\/li>\\n<li><strong>Sviluppare relazioni strategiche<\/strong>&nbsp;per massimizzare ogni opportunit&agrave; di contatto e raggiungere i tuoi obiettivi.<\/li>\\n<li><strong>Essere un esperto<\/strong>&nbsp;dei servizi e prodotti del committente, garantendo un servizio clienti impeccabile.<\/li>\\n<\/ul>\\n<p><strong>COSA CERCHIAMO IN TE:<\/strong><\/p>\\n<ul>\\n<li>Diploma di Scuola Superiore (minimo richiesto).<\/li>\\n<li>Pregressa esperienza in ambito commerciale (per esempio: call back, presa appuntamenti)<\/li>\\n<li>Padronanza di Windows e Office.<\/li>\\n<li>Disponibilit&agrave; a lavorare 5 giorni a settimana (Lun-Ven 09:00\/17.30).<\/li>\\n<li>Motivazione e energia per lavorare nella nostra sede a Lecce (Viale del Risorgimento, 4).<\/li>\\n<\/ul>\\n<p><strong>COSA TI OFFRIAMO:<\/strong><\/p>\\n<ul>\\n<li>Contratto di Collaborazione: 8,65&euro; l'ora.<\/li>\\n<li><strong>Impegno full-time<\/strong> di 40 ore settimanali.<\/li>\\n<li>Incentivi bonus al raggiungimento degli obiettivi.<\/li>\\n<li>Un ambiente di lavoro internazionale e stimolante, con aree relax.<\/li>\\n<li>Accesso h24 alla piattaforma di Linkedin Learning, con migliaia di corsi gratuiti per il tuo sviluppo professionale.<\/li>\\n<li>Un PC aziendale per supportare il tuo lavoro.<\/li>\\n<li>Formazione iniziale retribuita per garantirti il successo fin dall'inizio.<\/li>\\n<\/ul>\\n<p><strong>NON ASPETTARE! CANDIDATI SUBITO!<\/strong><\/p>\\n<p>Unisciti a noi e fai la differenza nella <strong>creazione di opportunit&agrave; commerciali<\/strong>!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"2460745723\",\"location\":\"Lecce, Puglia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T01:59:07.823+02:00\",\"created_at\":\"2026-04-01T10:30:39.254+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzM?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1106\",\"campaign_id\":\"16471\",\"campaign_title\":\"Trainer II R1715832\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Training & Quality\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix  in support of client programs to ensure superior workforce preparation with best in class service and delivery.  This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Accountable for achieving individual training performance metrics\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients<\/li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills<\/p><p>Analyzes possible solutions using standard procedures and principles<\/p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems<\/p><p>Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1715832\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-01T00:49:21.321+08:00\",\"created_at\":\"2026-04-01T04:04:44.693+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQ3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Trainer-II_R1715832-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"mariafernanda.almonaci@concentrix.com\"},\"first_name\":\"Almonaci Quintanar, Maria Fernanda\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"103424822\",\"wid\":\"c820ad8c972910323ab258cac70e0000\",\"descriptor\":\"Yumilaky Sauza Hern\u00e1ndez (103424822)\"},{\"id\":\"101922705\",\"wid\":\"8285d273b9d60101f3e22debab900000\",\"descriptor\":\"Mar\u00eda \u00c1lvarez (101922705)\"},{\"id\":\"101697356\",\"wid\":\"6b8098b2fb80018d9de0b1628d2ee944\",\"descriptor\":\"Maria Fernanda Almonaci Quintanar (101697356)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1671\",\"descriptor\":\"Associate, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367095\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Trainer-II_R1715832-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Trainer-II_R1715832-1\/apply\",\"job_requisition_id\":\"R1715832\"}],\"organizations\":[{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"f663f55ba276103e1c6111031a0a0000\",\"descriptor\":\"26058 - ByteDance - 980009378\",\"reference_id\":\"980009378\",\"custom_reference_id\":\"980009378\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"4f356d603062103eaaa08c0774dc0000\",\"descriptor\":\"W100O3 ByteDance CS - 980009378\",\"reference_id\":\"W100O3\",\"custom_reference_id\":\"W100O3\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"roberto.herbert@concentrix.com\"},\"first_name\":\"Roberto Herbert Alonso (102192121)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1715832\",\"wid\":\"3ca17bac56fa10214930a68c50250000\",\"descriptor\":\"Associate Training & Quality\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1107\",\"campaign_id\":\"16457\",\"campaign_title\":\"Associate, WFM Real Time Management R1718375\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Real Time Management (Aspiring to be 100%)\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Associate , Real Time Management is responsible for managing the intraday performance of one program or line of business within a\\nCall Center environment. This position will utilize monitoring systems to ensure appropriate staffing levels and agent availability to meet\\nclient expectations and Concentrix scheduling standards.\",\"long_description\":\"<div><p><b>Funciones esenciales\/Responsabilidades principales:<\/b><\/p><\/div><div><span><span>\u2022<\/span><\/span><span> Distribuye horarios de agentes precisos y oportunos.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Ingresa correcciones y excepciones intrad\u00eda en los sistemas para el tiempo libre y las ausencias de los agentes.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Supervisa el volumen entrante para detectar actividad inusual para garantizar que se satisfagan las necesidades de personal.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Reconocer problemas de programaci\u00f3n anormales y escalarlos seg\u00fan sea necesario<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Inicia y coordina tickets de problemas y escala los problemas seg\u00fan sea necesario.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Prepara informes est\u00e1ndar y ad hoc sobre la efectividad de la disponibilidad del agente.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Supervisa y resuelve problemas de disponibilidad de los agentes a trav\u00e9s de comunicaciones cara a cara, tel\u00e9fonos y aplicaciones de mensajer\u00eda con los agentes y el centro de comando.<\/span><\/div><div><\/div><div><b>Elegibilidad<\/b><\/div><div><\/div><div><div><span><span>\u2022<\/span><\/span><span> Competente en Excel y otras herramientas de Microsoft Office<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Experiencia previa en \u00e1reas relacionadas.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Capacidad para realizar m\u00faltiples tareas y cumplir con los plazos de entrega.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Habilidades de comunicaci\u00f3n efectivas, tanto escritas como verbales.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Orientado al detalle<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Orientado a resultados<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Aprende r\u00e1pido y es autodidacta.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> No se requiere t\u00edtulo de asociado en un campo relacionado, pero es una ventaja. <\/span><\/div><div><\/div><div><p><b>Pol\u00edticas internas de Plan Carrera (Solo para empleados activos)<\/b><\/p><ul><li><b>Los game-changers deben contar con la aprobaci\u00f3n de su supervisor inmediato para presentarse a la convocatoria.<\/b><\/li><li><b>Antig\u00fcedad m\u00ednima en la compa\u00f1\u00eda: 6 meses.<\/b><\/li><li><b>Desempe\u00f1o requerido: <\/b>KPIs o indicadores en meta para la unidad de negocio a la que pertenecen en los \u00faltimos 3 meses<b> (no promedio).<\/b><\/li><li><b>No debe tener acciones disciplinarias activas.<\/b><\/li><li><b>El game-changer s\u00f3lo puede participar en un proceso a la vez.<\/b><\/li><li><b>Cumplir con los itinerarios de aprendizaje de la Universidad Corporativa.<\/b><\/li><li><b>Debe permanecer al menos 6 meses en el puesto al que fue promovido recientemente, <\/b>para poder aplicar a otra convocatoria.<\/li><li>Si fue evaluado por el psic\u00f3logo de Plan Carrera para una vacante y no fue seleccionado<b>, debe esperar al menos 2 meses para volver a aplicar a ese mismo puesto del cual no pas\u00f3<\/b><\/li><li>El proceso se realiza y\/o fuera del horario laboral<b>, lo que implica que el game-changer debe estar disponible en su tiempo libre en caso de que lo requiramos.<\/b><\/li><li>Cualquier otra directriz que pueda surgir en el proceso de Plan Carrera debido a la legislaci\u00f3n de cada lugar o directrices del cliente se har\u00e1 constar dentro del procedimiento y plataforma actual.<\/li><\/ul><\/div><\/div>\",\"ats_external_id\":\"R1718375\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"1497920\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-04-25T00:04:56.005+08:00\",\"created_at\":\"2026-04-01T02:04:11.865+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQ1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Associate--Real-Time-Management--Aspiring-to-be-100--_R1718375-1\/apply\",\"head_count\":\"4\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Real Time Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0b7ea4d77830000\",\"descriptor\":\"Concentrix Servicios Colombia SAS\",\"reference_id\":\"WCO05\",\"organization_reference_id\":\"WCO05\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0111411\",\"primary_location\":{\"id\":\"CO-BOG-MALLP-01\",\"wid\":\"03be0ce21a55101d47a2175cc6bb0000\",\"descriptor\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"angie.ospina@concentrix.com\"},\"first_name\":\"Ospina Medina, Angie Paola\"},\"categories\":[{\"descriptor\":\"CF Real Time Management\"}],\"recruiters\":[{\"id\":\"102598462\",\"wid\":\"da7d7d2449a2101031bcddb256670002\",\"descriptor\":\"Angie Ospina Medina (102598462)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1703\",\"descriptor\":\"Associate, WFM Real Time Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366987\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Associate--Real-Time-Management--Aspiring-to-be-100--_R1718375-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Associate--Real-Time-Management--Aspiring-to-be-100--_R1718375-1\/apply\",\"job_requisition_id\":\"R1718375\"}],\"organizations\":[{\"wid\":\"501a28cad1ad101ac0b7ea4d77830000\",\"descriptor\":\"Concentrix Servicios Colombia SAS\",\"reference_id\":\"WCO05\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO05\"},{\"wid\":\"0acbe569e1bc101060ec1668332f0000\",\"descriptor\":\"COGS (SITE) WFM Large Ent Accts Billable\",\"reference_id\":\"SIWFMLARNBILDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"003ea3a0bf73101ef2a756c8a33c0000\",\"descriptor\":\"19147 - Mercado Libre - WHONELINK231\",\"reference_id\":\"WHONELINK231\",\"custom_reference_id\":\"WHONELINK231\",\"company_reference_id\":null},{\"wid\":\"35ad68c732c0101fc70f8df0a57a0000\",\"descriptor\":\"W0ZN4C P_Meli Mediaciones Co\",\"reference_id\":\"W0ZN4C\",\"custom_reference_id\":\"W0ZN4C\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"david.pineros@concentrix.com\"},\"first_name\":\"David Pi\u00f1eros Rodriguez (102601415)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1718375\",\"wid\":\"eb76c626a303102146de5ad2c37a0000\",\"descriptor\":\"Associate, Real Time Management (Aspiring to be 100%)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1108\",\"campaign_id\":\"16446\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1718290\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<div>Solution Architect for Dynamics 365 Customer Engagement and Power Platform<\/div><div>We are looking for a principal (L4), qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect<span>\u00a0<\/span><b>with strong technical skills<\/b>. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/div><div><\/div><div>Overview<\/div><ul><li>Location: Netherlands<\/li><li>Language: Dutch and fluent English<\/li><li>Travel: less than 20% is expected<\/li><li>Years of Experience: 15&#43;<\/li><\/ul><div><\/div><div>Mandatory Experience Profile<\/div><ul><li>The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.<\/li><li>Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.<\/li><li>15&#43; years of experience in cloud technologies, information technology (IT) consulting\/support, systems administration, system architecture, OR equivalent experience.<\/li><li>Expert knowledge in Dynamics 365 CE apps, such as Sales, Customer Insights, Customer Service, and Field Service<\/li><li>Strong proficiency in developing, optimizing, and maintaining solutions and architecture of D365 CE apps and model-driven apps.<ul><li>Design, customize, and administer UI and business logic using the Power Platform.<\/li><li>Being able to conduct code reviews for C#, JavaScript, and TypeScript.<\/li><li>Experience with Azure Application Insights and designing Kusto queries to investigate and mitigate performance issues.<\/li><li>Having a basic understanding of network performance indicators and the ability to read network traces.<\/li><\/ul><\/li><li>Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.<ul><li>Familiarity with integrating data from Dataverse and other sources.<\/li><li>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/li><\/ul><\/li><li>Strong ability to engage with key technical stakeholders and business decision makers.<\/li><li>Ability to effectively resolve complex Power Apps issues and architectural challenges using strong analytical and collaborative skills, with demonstrated experience delivering clear findings reports and presenting actionable recommendations to stakeholders.<\/li><li>Strong commitment to staying updated on modern engineering practices and tools.<\/li><li>Experience in customer-facing roles.<\/li><\/ul><div><\/div><div>Desirable requirements<\/div><ul><li>Experience with Power FX.<\/li><li>Architect and Functional Consultant level Microsoft certifications are preferred.<\/li><\/ul>\",\"ats_external_id\":\"R1718290\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MAD\",\"updated_at\":\"2026-05-07T20:05:42.235+08:00\",\"created_at\":\"2026-04-01T00:55:39.308+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQ0Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1718290-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0bccc43f7870000\",\"descriptor\":\"Concentrix Multimedia\",\"reference_id\":\"WMO02\",\"organization_reference_id\":\"WMO02\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371607\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1718290-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1718290-1\/apply\",\"job_requisition_id\":\"R1718290\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"df68c94cc420101ac0bccc43f7870000\",\"descriptor\":\"Concentrix Multimedia\",\"reference_id\":\"WMO02\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"zoubida.harim@concentrix.com\"},\"first_name\":\"Zoubida Harim (103495184)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1718290\",\"wid\":\"3ca17bac56fa10213c823f27396e0000\",\"descriptor\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1109\",\"campaign_id\":\"16427\",\"campaign_title\":\"Associate, Compliance R1718896\",\"campaign_type\":\"job_application\",\"job_title\":\"Compliance Associate\",\"street\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\",\"address\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\",\"city\":\"Bucharest\",\"state\":null,\"postal_code\":\"11033\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"Our Risk and Compliance teams are a cornerstone of our business, and we are looking for a Compliance Associate to ensure we follow internal policies, local jurisdiction financial service laws, and other applicable regulatory requirements. The Compliance Associate will assist by reviewing and filing chargeback cases and investigating transaction monitoring cases.\\n\\nThe ideal applicant for this role will have previous work experience in areas involving risk or compliance related investigations for the online financial services industry.\",\"long_description\":\"<p><b>You Will:<\/b><\/p><ul><li><p>Work within a compliance focused function within the customer operations team. This function will review unusual activity within customer profiles that may be related to money laundering or fraud. These investigations may lead to regulatory filings.<\/p><\/li><li><p>Work with the compliance organization regarding these investigations.<\/p><\/li><li><p>Identify customer-related trends, patterns and issues associated with money laundering, terrorist financing and other unwanted and fraudulent transaction activity.<\/p><\/li><li><p>Ensure compliance with Anti-Money Laundering policies and procedures.\u00a0<\/p><\/li><li><p>Learn and share knowledge in a global team environment.<\/p><\/li><li><p>Other ad hoc duties as required.\u00a0<\/p><\/li><\/ul><p><\/p><p><b>You Have:<\/b><\/p><ul><li><p>Hebrew C1 and English C1<\/p><\/li><li><p>A minimum of 1 year experience investigating unusual activity. Experience of filing regulatory reports related to AML, CTF, Fraud Investigations desirable but not essential.<\/p><\/li><li><p>Experience in identifying and analyzing patterns in transactional behavior and determining if regulatory reporting is required.<\/p><\/li><li><p>Experience in identifying unusual patterns of activity and escalating for potential risk mitigation.<\/p><\/li><li><p>Experience working in a compliance-driven environment while ensuring a positive customer experience.<\/p><\/li><li><p>Direct experience in either fintech or financial industries.<\/p><\/li><\/ul><p><\/p><p><b>Integral Behaviors:<\/b><\/p><ul><li><p><b>Curiosity (continuously improve, data driven and sweat the details):<\/b> You want to learn and understand how and why things work the way they do.\u00a0<\/p><\/li><li><p><b>Collaborative (compassionate partner):<\/b> While being self-sufficient you appreciate and understand the benefits and impact of working together. You treat everyone with respect and compassion.<\/p><\/li><li><p><b>Detail Oriented (data driven): <\/b>The details matter. You can dig deep to get the information you need and can articulate effectively.<\/p><\/li><li><p><b>Efficient (bias for action, deliver on promises): <\/b>You know how to priorities and when to act, balancing many tasks at once.\u00a0<\/p><\/li><li><p><b>Compassionate (customer centricity, earn trust through integrity): <\/b>You assume positive intent and work towards serving our customers and supporting your colleagues\u2019 best interests at all times.<\/p><\/li><\/ul><p><\/p><p><b>Working Model:<\/b><\/p><ul><li><p><b>Location:<\/b><span>\u00a0<\/span>On-site at our offices in Victoriei Square, Bucharest<\/p><\/li><li><p><b>Schedule:<\/b><span>\u00a0<\/span>Monday to Friday, 09:00 AM - 06:00 PM, with a 1-hour lunch break<\/p><\/li><\/ul><p><\/p><p>We are committed to non-discrimination across our global organization and in all our business operations. Employment is determined based\u00a0upon\u00a0personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorable discharge\/veteran, pregnancy (including a woman&#39;s potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV\/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.<\/p>\",\"ats_external_id\":\"R1718896\",\"location\":\"Bucharest\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:21.303+08:00\",\"created_at\":\"2026-03-31T18:53:28.876+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Compliance-Associate_R1718896-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"organization_reference_id\":\"WRO03\"},\"location\":{\"city\":\"Bucharest\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"11033\",\"primary_location\":{\"id\":\"RO-BUC-FELIX-01\",\"wid\":\"dbc9f0a81910101d479e7fe4aaed0000\",\"descriptor\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\"}},\"languages\":[\"Hebrew\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1602\",\"descriptor\":\"Associate, Compliance\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366774\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Compliance-Associate_R1718896-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Compliance-Associate_R1718896-1\/apply\",\"job_requisition_id\":\"R1718896\"}],\"organizations\":[{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"madalina.podaru@concentrix.com\"},\"first_name\":\"Madalina Podaru (102562064)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1718896\",\"wid\":\"9439aa4c7b4810212a33f78c52970000\",\"descriptor\":\"Compliance Associate\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1110\",\"campaign_id\":\"16426\",\"campaign_title\":\"Sr. Specialist, Controls &amp; Compliance R1718909\",\"campaign_type\":\"job_application\",\"job_title\":\"Compliance Program (QA) Specialist\",\"street\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\",\"address\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\",\"city\":\"Bucharest\",\"state\":null,\"postal_code\":\"11033\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"Our Compliance teams are a cornerstone of our business and we are looking for an experienced Program Specialist to serve the team. As a Compliance Program (QA) Specialist you will support the team to ensure we follow internal policies, local jurisdiction financial service laws, and other applicable regulatory requirements. You will be an essential liaison to loudly share the voice of our customers and analysts. You will also oversee quality assurance and change projects to support the compliance analysts in their roles with a data-driven approach to outcomes and solutions.\",\"long_description\":\"<p><\/p><p><i><b>The scope of your responsibilities<\/b><\/i><\/p><ul><li><p>Customer focus - anticipates customer needs and provides services that are beyond customers expectations, uses customer insights to promote and guide the development of solutions, and serves as a strategic partner to build profitable and long-lasting relationships<\/p><\/li><li><p>Improve work processes - identifies and creates the processes necessary to work and look for ways to improve processes, from small tweaks to complete Reengineering.<\/p><\/li><li><p>Challenges and identifies new opportunities to support our customers and our teams.<\/p><\/li><li><p>Collaborate - works cooperatively with others across the organisation to achieve shared goals, partners with others to work.<\/p><\/li><li><p>Support our AML Compliance Teams by providing feedback and insights gained from regular assurance testing<\/p><\/li><li><p>Identify and share unusual or outlier issues, perform root cause analysis<\/p><\/li><li><p>Keep up to date with a focus on process, product, workflow opportunities<\/p><\/li><li><p>Attentively listen to others and adjust to fit the audience and the message. Provide and helpful information to others across the organisation and encourage the open expression of diverse ideas and opinions<\/p><\/li><li><p>Design and deliver induction and refresher team to the STAR Compliance Team.<\/p><\/li><li><p>Engage in SOP review and maintenance<\/p><\/li><li><p>Any other additional duties as may be required<\/p><\/li><\/ul><p><\/p><p><i><b>What you&#39;ll bring to the role<\/b><\/i><\/p><ul><li><p><span>Hebrew C1 and English C1<\/span><\/p><\/li><li><p>Experience with AML, CTF, KYC<\/p><\/li><li><p>Substantive knowledge of applicable compliance issues and requirements<\/p><\/li><li><p>Experience with payments products, services, and operations<\/p><\/li><li><p>Support with the detection of non-obvious patterns and design solutions for complex issues directly affecting the customer experience<\/p><\/li><li><p>Sharing of knowledge in a global team environment<\/p><\/li><li><p>Program Management experience<\/p><\/li><li><p>1&#43; years of experience either overseeing or directly contributing to operational compliance programs<\/p><\/li><\/ul><p><\/p><p><i><b>Working Model:<\/b><\/i><\/p><ul><li><p>Location: On-site at our offices in Victoriei Square, Bucharest<\/p><\/li><li><p>Schedule: Monday to Friday, 09:00 AM - 06:00 PM, with a 1-hour lunch break<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1718909\",\"location\":\"Bucharest\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:21.284+08:00\",\"created_at\":\"2026-03-31T18:53:28.622+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Compliance-Program--QA--Specialist_R1718909-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Controls and Compliance\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"organization_reference_id\":\"WRO03\"},\"location\":{\"city\":\"Bucharest\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"11033\",\"primary_location\":{\"id\":\"RO-BUC-FELIX-01\",\"wid\":\"dbc9f0a81910101d479e7fe4aaed0000\",\"descriptor\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\"}},\"languages\":[\"Hebrew\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Controls and Compliance\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0548\",\"descriptor\":\"Sr. Specialist, Controls & Compliance\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366757\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Compliance-Program--QA--Specialist_R1718909-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Compliance-Program--QA--Specialist_R1718909-1\/apply\",\"job_requisition_id\":\"R1718909\"}],\"organizations\":[{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"madalina.podaru@concentrix.com\"},\"first_name\":\"Madalina Podaru (102562064)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718909\",\"wid\":\"64e915f9b14b10212bb2c4e9932d0000\",\"descriptor\":\"Compliance Program (QA) Specialist\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1111\",\"campaign_id\":\"16408\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1718401\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr Integration Developer - Bilingual\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<h1><b>Sr Integrations Engineer \u2013 Remote in Mexico<\/b><\/h1><p><\/p><p>We&#39;re <b>Concentrix<\/b>, the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re <b>solution-focused, tech-powered, intelligence-fueled.<\/b><\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>We are looking for a specialist who lives at the intersection of <b>Microservices<\/b>, <b>Event-Driven Architecture (EDA)<\/b>, and <b>Cloud Infrastructure<\/b>, with the expertise to turn complex data flows into seamless, resilient business processes.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><p><b>1. Distributed Systems &amp; Microservices Architecture<\/b><\/p><ul><li><b>Design &amp; Development:<\/b> Build high-performance, containerized microservices and gRPC\/RESTful APIs using <b>Golang<\/b>.<\/li><li><b>Orchestration:<\/b> Architect complex, long-running business processes and distributed transactions using <b>Temporal<\/b> (Activities, Signals, Child Workflows).<\/li><li><b>Resilience Engineering:<\/b> Implement advanced stability patterns including Circuit Breakers, Bulkheads, Idempotency, and Dead Letter Queues (DLQs) to ensure &#34;always-on&#34; reliability.<\/li><\/ul><p><b>2. Event-Driven Strategy<\/b><\/p><ul><li><b>Pattern Implementation:<\/b> Drive the adoption of Event Sourcing, CQRS, and Saga orchestration.<\/li><li><b>Stream Processing:<\/b> Build and optimize high-throughput producers\/consumers and complex event processing (CEP) logic for real-time correlation and aggregation.<\/li><li><b>Schema Governance:<\/b> Define and maintain evolutionary event schemas using <b>Protocol Buffers<\/b> and JSON Schema.<\/li><\/ul><p><b>3. Cloud, DevOps &amp; Observability<\/b><\/p><ul><li><b>Infrastructure as Code:<\/b> Provision and manage Azure-native resources using <b>Terraform<\/b>.<\/li><li><b>Orchestration &amp; Mesh:<\/b> Optimize <b>Azure Kubernetes Service (AKS)<\/b> environments and manage traffic\/security via Service Mesh (Istio\/Linkerd).<\/li><li><b>Deep Observability:<\/b> Instrument systems with <b>OpenTelemetry<\/b>, Prometheus, and Grafana to ensure full-stack visibility and proactive alerting.<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor\u2019s Degree in Computer Science, Information Technology, Software Engineering, or a related technical field.<\/li><li>5 years of experience in a similar Senior Integrations or Distributed Systems Engineering role.<\/li><li>Fluent in English.<\/li><\/ul><p><\/p><p><b>Technical Core<\/b><\/p><ul><li><b>Language Mastery:<\/b> Expert-level proficiency in <b>Golang<\/b>; secondary experience in Python, Java, or C# is highly valued.<\/li><li><b>Messaging Ecosystems:<\/b> Deep hands-on experience with <b>Apache Kafka<\/b> (partitioning, consumer groups) and message brokers like RabbitMQ or Azure Service Bus.<\/li><li><b>Data Expertise:<\/b> Strong background in both SQL and NoSQL design, ETL\/ELT pipelines, and stream processing (Flink, Spark, or Kafka Streams).<\/li><li><b>Security First:<\/b> Expert knowledge of OAuth2, JWT, mTLS, and secrets management in a distributed environment.<\/li><\/ul><p><\/p><p><b>Professional Experience<\/b><\/p><ul><li><b>Proven Track Record:<\/b> Extensive experience in senior-level roles focusing on large-scale integration and distributed systems.<\/li><li><b>Architectural Fluency:<\/b> Ability to articulate the &#34;why&#34; behind patterns like GraphQL Federation, Event Mesh, or CQRS.<\/li><li><b>Collaborative Leader:<\/b> Comfortable working in an Agile environment, partnering with Product and Data Engineering to translate business requirements into technical specs.<\/li><\/ul><p><\/p><p><b>Technical Stack Summary<\/b><\/p><ul><li><b>Languages:<\/b> Golang (Primary), Python\/Java\/C#<\/li><li><b>Orchestration:<\/b> Temporal, AKS, Istio<\/li><li><b>Messaging:<\/b> Kafka, RabbitMQ, NATS<\/li><li><b>Cloud\/IaC:<\/b> Azure, Terraform, GitHub Actions<\/li><li><b>Data\/Observability:<\/b> Databricks, OpenTelemetry, Prometheus, Grafana<\/li><\/ul><p><\/p><p><b>Join us and be part of this journey towards greater opportunities and brighter futures.<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1718401\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"54164.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-16T02:04:15.537+08:00\",\"created_at\":\"2026-03-31T18:53:14.631+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Integration-Developer---Bilingual_R1718401\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"paulina.luna@concentrix.com\"},\"first_name\":\"Luna, Paulina\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103503816\",\"wid\":\"a4579507f4991010649c6969f84f0000\",\"descriptor\":\"Paulina Luna (103503816)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372743\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Integration-Developer---Bilingual_R1718401\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Integration-Developer---Bilingual_R1718401\/apply\",\"job_requisition_id\":\"R1718401\"}],\"organizations\":[{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"339e32adfe731028d18b69764fd20000\",\"descriptor\":\"W0ZX9W Vail Resorts\",\"reference_id\":\"W0ZX9W\",\"custom_reference_id\":\"W0ZX9W\",\"company_reference_id\":null},{\"wid\":\"4700f791fa0d10241e1de62e72ef0000\",\"descriptor\":\"24370 - VAIL RESORTS - 980006125\",\"reference_id\":\"980006125\",\"custom_reference_id\":\"980006125\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rodrigo.madriz@concentrix.com\"},\"first_name\":\"Rodrigo Madriz Z\u00fa\u00f1iga (101726060)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1718401\",\"wid\":\"cc6b8f48e5e510212cfeb0a8e2860000\",\"descriptor\":\"Sr Integration Developer - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Job Responsibilities<\/p><ul><li><p>Enterprise Service Development<\/p><\/li><li><p>Design, build, test, and maintain enterprise services using WCF \/ .NET<\/p><\/li><li><p>Enterprise Integration Development<\/p><\/li><li><p>Design, build, test, and maintain enterprise integration applications using SnapLogic &amp; SQL Server Integration Services<\/p><\/li><li><p>Writing SQL queries, stored procedures, and performance tuning\u00a0<\/p><\/li><li><p>Responsible for writing and maintaining SSIS jobs\/packages.<\/p><\/li><li><p>Platform Support<\/p><\/li><li><p>Troubleshooting and root cause analysis of issues with existing applications and production transaction processing<\/p><\/li><\/ul><p>\u00a0\u00a0<\/p><p>Minimum Qualifications<\/p><ul><li><p>3&#43; years of combined, hands-on experience with software development in one or more the following areas: o \u00a0\u00a0\u00a0\u00a0\u00a0 SnapLogic integration platform experience o \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Real-Time Middleware tools (BizTalk, MuleSoft, Boomi, etc.) o \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 SSIS or other batch based ETL development<\/p><\/li><li><p>Experience with RDBMS, Microsoft SQL Server\/Oracle<\/p><\/li><li><p>Familiarity with XML, XSL, XPath, XSD<\/p><\/li><li><p>Familiarity with C#\/.Net<\/p><\/li><li><p>Familiarity with PowerShell<\/p><\/li><li><p>Production support experience along with strong debugging skills<\/p><\/li><li><p>Experience working with a diverse set of business units<\/p><\/li><li><p>Experience with Agile and Source Control (Jira, BitBucket, Git, VSTS, etc\u2026)<\/p><\/li><li><p>Good verbal and written communications skills<\/p><\/li><li><p>Ability to translate business requirements into technical solutions<\/p><\/li><li><p>Ability to communicate technical solutions to non-technical audience<\/p><\/li><li><p>Ability to document technical solutions<\/p><\/li><li><p>Ability to work independently<\/p><\/li><li><p>Desire to rapidly learn and implement new technologies<\/p><\/li><li><p>Ability to deliver quality deliverables against specified timelines<\/p><\/li><li><p>BA\/BS degree from an accredited college\/university<\/p><\/li><\/ul><p>\u00a0\u00a0<\/p><p>Preferred Qualifications<\/p><ul><li><p>Experience with Microsoft BizTalk Server 2016 including BizTalk monitoring software like BizTalk360<\/p><\/li><li><p>Experience with Mulesoft<\/p><\/li><li><p>Experience with SnapLogic<\/p><\/li><li><p>Experience with Microsoft SQL Server Integration Services (SSIS)<\/p><\/li><li><p>Experience developing enterprise integration solutions leveraging messaging and enterprise services \u00a0<\/p><\/li><li><p>Experience in the snow sports or hospitality industry<\/p><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1112\",\"campaign_id\":\"16397\",\"campaign_title\":\"Lead Software Engineer (TCF) R1718832\",\"campaign_type\":\"job_application\",\"job_title\":\".NET Technical Lead - Brisbane\",\"street\":\"AUS Brisbane - 288 Edward St, Lvl 14\",\"address\":\"AUS Brisbane - 288 Edward St, Lvl 14\",\"city\":\"Brisbane\",\"state\":\"Queensland\",\"postal_code\":\"4000\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"\",\"long_description\":\"<p>Our\u00a0team\u00a0is\u00a0a\u00a0group\u00a0of\u00a0enthusiastic\u00a0problem-solvers\u00a0who\u00a0work\u00a0across\u00a0cross-functional\u00a0teams\u00a0on\u00a0Catalyst\u00a0projects\u00a0and\u00a0client\u00a0accounts.\u00a0Our\u00a0work\u00a0spans\u00a0industries\u00a0including\u00a0<b>Travel,\u00a0FinTech,\u00a0FMCG,\u00a0Retail,\u00a0Agriculture,\u00a0Logistics,\u00a0Utilities,\u00a0Education,\u00a0and\u00a0Government\u00a0\/\u00a0Public\u00a0Safety\u00a0agencies<\/b>,\u00a0no\u00a0two\u00a0engagements\u00a0are\u00a0ever\u00a0the\u00a0same.<\/p><p><\/p><p>As\u00a0a\u00a0.Net\u00a0Technical\u00a0Lead,\u00a0this\u00a0is\u00a0a\u00a0role\u00a0for\u00a0someone\u00a0who\u00a0enjoys\u00a0being\u00a0<b>close\u00a0to\u00a0the\u00a0technology<\/b>,\u00a0but\u00a0who\u00a0also\u00a0thinks\u00a0at\u00a0a\u00a0higher\u00a0level,\u00a0guiding\u00a0direction,\u00a0mentoring\u00a0others,\u00a0and\u00a0ensuring\u00a0quality\u00a0without\u00a0becoming\u00a0the\u00a0bottleneck.<\/p><p><\/p><p>We\u00a0value\u00a0curiosity,\u00a0craftsmanship,\u00a0and\u00a0people\u00a0who\u00a0genuinely\u00a0enjoy\u00a0working\u00a0together.\u00a0Yes,\u00a0we\u00a0take\u00a0our\u00a0work\u00a0seriously,\u00a0but\u00a0we\u00a0also\u00a0believe\u00a0great\u00a0teams\u00a0have\u00a0fun\u00a0along\u00a0the\u00a0way.<\/p><p><\/p><p><b>What\u00a0You\u2019ll\u00a0Be\u00a0Doing<\/b><\/p><ul><li>Own\u00a0and\u00a0lead\u00a0complex\u00a0<b>.NET\u00a0and\u00a0Azure<\/b>\u00a0solutions\u00a0(AWS\u00a0experience\u00a0highly\u00a0valuee)<\/li><li>Define\u00a0cloud-native\u00a0architectures\u00a0and\u00a0guide\u00a0implementation<\/li><li>Lead\u00a0sprint\u00a0planning,\u00a0showcases,\u00a0and\u00a0technical\u00a0decision-making<\/li><li>Drive\u00a0CI\/CD\u00a0pipelines,\u00a0deployments,\u00a0and\u00a0early-life\u00a0support<\/li><li>Ensure\u00a0engineering\u00a0standards,\u00a0quality,\u00a0and\u00a0best\u00a0practices\u00a0are\u00a0consistently\u00a0applied<\/li><li>Collaborate\u00a0with\u00a0client\u00a0SMEs\u00a0and\u00a0third-party\u00a0vendors\u00a0as\u00a0required<\/li><li>Lead\u00a0and\u00a0mentor\u00a0engineers\u00a0(up\u00a0to\u00a0Senior\u00a0level)<\/li><li>Hold\u00a0regular\u00a0one-on-ones,\u00a0provide\u00a0coaching,\u00a0and\u00a0support\u00a0career\u00a0development<\/li><li>Gather\u00a0and\u00a0provide\u00a0meaningful\u00a0performance\u00a0feedback<\/li><li>Contribute\u00a0to\u00a0engineering\u00a0planning,\u00a0guilds,\u00a0and\u00a0technical\u00a0forums<\/li><li>Support\u00a0technical\u00a0pre-sales\u00a0activities\u00a0and\u00a0solution\u00a0shaping<\/li><li>Provide\u00a0accurate\u00a0estimates\u00a0and\u00a0sizing\u00a0with\u00a0a\u00a0strong\u00a0commercial\u00a0lens<\/li><li>Contribute\u00a0technical\u00a0expertise\u00a0to\u00a0proposals,\u00a0statements\u00a0of\u00a0work,\u00a0and\u00a0client\u00a0discussions<\/li><\/ul><p><\/p><p><b>What\u00a0you\u2019ll\u00a0Bring<\/b>\u2026You\u2019re\u00a0an\u00a0experienced\u00a0engineer\u00a0and\u00a0a\u00a0natural\u00a0leader\u00a0who\u00a0enjoys\u00a0helping\u00a0others\u00a0succeed.<\/p><ul><li>Strong\u00a0experience\u00a0with\u00a0<b>.NET\u00a06\/7\/8\u00a0and\u00a0.NET\u00a0Core<\/b><\/li><li>Commercial\u00a0expertise\u00a0with\u00a0<b>Azure<\/b>\u00a0(App\u00a0Services,\u00a0Functions,\u00a0AKS,\u00a0Azure\u00a0SQL,\u00a0Cosmos\u00a0DB,\u00a0Service\u00a0Bus)<\/li><li>Desirable\u00a0experience\u00a0with\u00a0<b>AWS<\/b>\u00a0(Lambda,\u00a0ECS\/EKS,\u00a0RDS,\u00a0SQS\/SNS)<\/li><li>Experience\u00a0working\u00a0with\u00a0Microservices,\u00a0containerization\u00a0(Docker\/Kubernetes)\u00a0and\u00a0event-driven\u00a0architectures<\/li><li>Strong\u00a0DevOps\u00a0experience\u00a0(Azure\u00a0DevOps,\u00a0GitHub\u00a0Actions,\u00a0CI\/CD)<\/li><li>A\u00a0solid\u00a0understanding\u00a0of\u00a0architecture,\u00a0design\u00a0patterns,\u00a0and\u00a0trade-offs<\/li><li>Experience\u00a0working\u00a0in\u00a0agile,\u00a0cross-functional\u00a0teams<\/li><li>A\u00a0passion\u00a0for\u00a0mentoring,\u00a0learning,\u00a0and\u00a0continuous\u00a0improvement<\/li><\/ul><p><\/p><p><b>Certifications\u00a0(Highly\u00a0Valued)<\/b><\/p><ul><li>Azure\u00a0Developer\u00a0Associate\u00a0(AZ-204)\u00a0\u2013\u00a0<b>Essential<\/b><\/li><li>Azure\u00a0Solutions\u00a0Architect\u00a0Expert\u00a0(AZ-305)\u00a0\u2013\u00a0<b>Highly\u00a0valued<\/b><\/li><li>AWS\u00a0Certified\u00a0Developer\u00a0\/\u00a0Solutions\u00a0Architect\u00a0\u2013\u00a0<b>Strongly\u00a0desirable<\/b><\/li><li>Azure\u00a0DevOps\u00a0Engineer\u00a0Expert,\u00a0Kubernetes\u00a0certifications\u00a0(CKA\/CKAD)\u00a0\u2013\u00a0<b>Bonus<\/b><\/li><\/ul><p><\/p><p>If\u00a0you\u2019re\u00a0a\u00a0trusted\u00a0and\u00a0authentic\u00a0technical\u00a0leader\u00a0who\u00a0communicates\u00a0with\u00a0confidence,\u00a0takes\u00a0pride\u00a0in\u00a0quality,\u00a0and\u00a0thrives\u00a0in\u00a0client-facing\u00a0environments,\u00a0this\u00a0is\u00a0your\u00a0opportunity\u00a0to\u00a0make\u00a0a\u00a0real\u00a0impact.\u00a0If\u00a0you\u2019re\u00a0energised\u00a0by\u00a0technology,\u00a0open\u00a0to\u00a0feedback,\u00a0and\u00a0committed\u00a0to\u00a0continuous\u00a0growth,\u00a0we\u2019d\u00a0love\u00a0to\u00a0hear\u00a0from\u00a0you.<\/p><p><\/p><p><b>Apply\u00a0now\u00a0and\u00a0join\u00a0Concentrix\u00a0Catalyst.<\/b><\/p>\",\"ats_external_id\":\"R1718832\",\"location\":\"Brisbane, Queensland\",\"job_type\":\"full_time\",\"salary\":\"180000\",\"salary_type\":\"annually\",\"salary_currency\":\"AUD\",\"updated_at\":\"2026-04-01T14:56:03.709+08:00\",\"created_at\":\"2026-03-31T18:52:46.282+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Brisbane\/XMLNAME-NET-Technical-Lead_R1718832\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"organization_reference_id\":\"TSPAU\"},\"location\":{\"city\":\"Brisbane\",\"state\":\"Queensland\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"4000\",\"primary_location\":{\"id\":\"AU-BRI-EDWAR-01\",\"wid\":\"740544c0a47f017b515eab8f1f110866\",\"descriptor\":\"AUS Brisbane - 288 Edward St, Lvl 14\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sylvia.bozikian@concentrix.com\"},\"first_name\":\"Bozikian, Sylvia\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"101882746\",\"wid\":\"79a952415201018314506701e70da345\",\"descriptor\":\"Sylvia Bozikian (101882746)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0259\",\"descriptor\":\"Lead Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366751\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Brisbane\/XMLNAME-NET-Technical-Lead_R1718832\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Brisbane\/XMLNAME-NET-Technical-Lead_R1718832\/apply\",\"job_requisition_id\":\"R1718832\"}],\"organizations\":[{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"custom_reference_id\":null,\"company_reference_id\":\"TSPAU\"},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adam.wilkinson@concentrix.com\"},\"first_name\":\"Adam Wilkinson (101776283)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1718832\",\"wid\":\"71e4607c1d3210211d300c8a614f0000\",\"descriptor\":\".NET Technical Lead - Brisbane\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"142\",\"campaign_id\":\"1505\",\"campaign_title\":\"R1716761 Lake Mary - Avalon CS1\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service\/Technical Support Representative (Onsite)\",\"street\":\"USA Lake Mary FL - Bldg 285\",\"address\":\"USA Lake Mary FL - Bldg 285\",\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Customer Service\/Technical Support Representative (Onsite)\",\"long_description\":\"<p>The Technical Support Representative interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and\/or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Technical Support Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Technical Support Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong><\/p>\\n<p>As a\/an Technical Support Representative at Concentrix, you will:<\/p>\\n<ul>\\n<li>Provide inbound customer support.&nbsp;&nbsp;<\/li>\\n<li>Help customers resolve technical issues.&nbsp;<\/li>\\n<li>Assist in correcting billing concerns.&nbsp;<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>18 years or older with a High School Diploma or GED<\/li>\\n<li>Live within 40 miles of the site and be able to work your full shift in the office<\/li>\\n<li>You will be expected to utilize multiple systems on a PC throughout your day to day and must pass technical assessments to show those skills<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:&nbsp;<\/p>\\n<ul>\\n<li>The base salary range for this position is $18- $22.50\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more&nbsp;<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1716761\",\"location\":\"Lake Mary, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T18:59:04.873-05:00\",\"created_at\":\"2026-03-31T16:53:36.622-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTA1?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTA1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lake Mary\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32746\",\"primary_location\":{\"id\":\"US-LAK-PARKW-Y1\",\"wid\":\"b67da9176e3d1062f9dcecbbd557bca5\",\"descriptor\":\"USA Lake Mary FL - Bldg 285\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kyra.jackson@concentrix.com\"},\"first_name\":\"Jackson, Kyra\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100850677\",\"wid\":\"60219339f7a01064a1ad70ef4cf60ab0\",\"descriptor\":\"Kyra Jackson (100850677)\"},{\"id\":\"42159\",\"wid\":\"60219339f7a0106476877706f08afd00\",\"descriptor\":\"Michelle Sharpe (42159)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0634\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366907\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Customer-Service-Technical-Support-Representative--Onsite-_R1716761\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Customer-Service-Technical-Support-Representative--Onsite-_R1716761\/apply\",\"job_requisition_id\":\"R1716761\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"valen.mckellian@concentrix.com\"},\"first_name\":\"Valen McKellian (100692005)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716761\",\"wid\":\"734d0c07caf4101ec8de8803cce00000\",\"descriptor\":\"Customer Service\/Technical Support Representative (Onsite)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"346\",\"campaign_id\":\"766\",\"campaign_title\":\"Advisor I, Customer Service R1718917\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialista z\u00e1kaznick\u00e9 podpory pro Samsung CZ\",\"street\":\"CZE - Brno CZ Location - Kiwi\",\"address\":\"CZE - Brno CZ Location - Kiwi\",\"city\":\"Brno\",\"state\":null,\"postal_code\":\"615 00\",\"region\":null,\"country\":\"Czechia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><i>M\u00e1te r\u00e1di technologie a bav\u00ed v\u00e1s pom\u00e1hat lidem \u0159e\u0161it jejich probl\u00e9my? P\u0159idejte se k na\u0161emu t\u00fdmu z\u00e1kaznick\u00e9 technick\u00e9 podpory a pom\u00e1hejte z\u00e1kazn\u00edk\u016fm s pou\u017e\u00edv\u00e1n\u00edm modern\u00edch elektronick\u00fdch za\u0159\u00edzen\u00ed.<\/i><\/p><p><b>Hled\u00e1me nov\u00e9 kolegy, kte\u0159\u00ed cht\u011bj\u00ed rozv\u00edjet sv\u00e9 komunika\u010dn\u00ed i technick\u00e9 dovednosti v mezin\u00e1rodn\u00edm prost\u0159ed\u00ed.<\/b><\/p><p><br \/><b>Co bude va\u0161\u00ed n\u00e1pln\u00ed pr\u00e1ce<\/b><\/p><ul><li>Komunikace se z\u00e1kazn\u00edky prost\u0159ednictv\u00edm telefonu, e-mailu a chatu<\/li><li>Pomoc s technick\u00fdmi dotazy k elektronick\u00fdm za\u0159\u00edzen\u00edm (nap\u0159. telefony, tablety, TV, dom\u00e1c\u00ed spot\u0159ebi\u010de)<\/li><li>Diagnostika probl\u00e9m\u016f a hled\u00e1n\u00ed vhodn\u00e9ho \u0159e\u0161en\u00ed<\/li><li>Evidence a spr\u00e1va z\u00e1kaznick\u00fdch po\u017eadavk\u016f v intern\u00edch syst\u00e9mech<\/li><li>Sledov\u00e1n\u00ed pr\u016fb\u011bhu oprav a \u0159e\u0161en\u00ed reklamac\u00ed<\/li><li>Vyu\u017e\u00edv\u00e1n\u00ed n\u00e1stroj\u016f pro vzd\u00e1lenou diagnostiku za\u0159\u00edzen\u00ed<\/li><\/ul><p><br \/><b>Koho hled\u00e1me<\/b><\/p><ul><li>V\u00fdborn\u00e1 znalost \u010de\u0161tiny nebo sloven\u0161tiny (slovem i p\u00edsmem)<\/li><li>angli\u010dtina v\u00fdhodou<\/li><li>Dobr\u00e9 komunika\u010dn\u00ed schopnosti a proz\u00e1kaznick\u00fd p\u0159\u00edstup<\/li><li>Z\u00e1jem o technologie a chu\u0165 u\u010dit se nov\u00e9 v\u011bci<\/li><li>Schopnost \u0159e\u0161it probl\u00e9my a pracovat s v\u00edce informacemi najednou<\/li><li>Z\u00e1kladn\u00ed orientace v pr\u00e1ci na po\u010d\u00edta\u010di<\/li><li>Zku\u0161enost ze z\u00e1kaznick\u00e9 podpory je v\u00fdhodou, nikoli podm\u00ednkou<\/li><\/ul><p><br \/><b>Co v\u00e1m nab\u00eddneme<\/b><\/p><ul><li>Pln\u00fd \u00favazek (38,75 hodiny t\u00fddn\u011b)<\/li><li>Hybridn\u00ed re\u017eim pr\u00e1ce (kombinace pr\u00e1ce z kancel\u00e1\u0159e a z domova)<\/li><li>Kompletn\u00ed za\u0161kolen\u00ed \u2013 2 t\u00fddny \u0161kolen\u00ed &#43; 1 t\u00fdden praxe s podporou t\u00fdmu<\/li><li>Stabiln\u00ed zam\u011bstn\u00e1n\u00ed v mezin\u00e1rodn\u00ed spole\u010dnosti<\/li><li>Stravenky a benefitn\u00ed body<\/li><li>Mo\u017enost profesn\u00edho rozvoje a kari\u00e9rn\u00edho r\u016fstu<\/li><li>P\u0159\u00e1telsk\u00e9 pracovn\u00ed prost\u0159ed\u00ed a t\u00fdmovou podporu<\/li><li>25 dn\u00ed dovolen\u00e9<\/li><\/ul><p><br \/><b>Pracovn\u00ed doba:<\/b><\/p><p>Pond\u011bl\u00ed \u2013 P\u00e1tek: 08:00 \u2013 20:00<br \/>Sobota \u2013 Ned\u011ble: 09:00 \u2013 20:00<\/p><p><br \/><b>N\u00e1stup<\/b><br \/>kv\u011bten 2026<br \/><br \/>&#x1f4e9; Zaujala v\u00e1s tato p\u0159\u00edle\u017eitost?<\/p><p><br \/>Po\u0161lete n\u00e1m sv\u016fj \u017eivotopis a sta\u0148te se sou\u010d\u00e1st\u00ed t\u00fdmu, kter\u00fd pom\u00e1h\u00e1 z\u00e1kazn\u00edk\u016fm vyu\u017e\u00edvat technologie naplno.<\/p><p><\/p>\",\"ats_external_id\":\"R1718917\",\"location\":\"Brno\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T01:59:03.453+02:00\",\"created_at\":\"2026-03-31T12:52:28.843+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjY?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1998\",\"campaign_id\":\"79\",\"campaign_title\":\"Conseiller Client - Service Client- Cotonou - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client - Cotonou - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Cotonou\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":\"Cotonou\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"608893802\",\"location\":\"Cotonou, Cotonou\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-16T01:59:06.387+02:00\",\"created_at\":\"2026-03-31T11:35:16.436+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"500\",\"campaign_id\":\"2163\",\"campaign_title\":\"GTM - Primark Belfast - Czech Speaking\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor -Czech Speaking\",\"street\":\"49a East Bridge Street\",\"address\":\"49a East Bridge Street\",\"city\":\"Belfast\",\"state\":\"Antrim\",\"postal_code\":\"BT1 3NR\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">Experience the power of a game-changing career.<\/strong><\/p>\\n<div>\\n<p>Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor.&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Pay<\/strong> - Hourly rate of &pound;12.75<\/p>\\n<\/li>\\n<li>\\n<p><strong>Location<\/strong>&nbsp;- Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Address&nbsp;<\/strong>- 49 Eeast Bridge Street, Belfast BT1 3NR<\/p>\\n<\/li>\\n<li>\\n<p><strong>Full time permanent position&nbsp;<\/strong>&ndash; Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday.<\/p>\\n<\/li>\\n<\/ul>\\n<p>As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Discount on car and home insurance with AXA!<\/p>\\n<\/li>\\n<li>\\n<p>28 days paid holidays.<\/p>\\n<\/li>\\n<li>\\n<p>Refer a friend incentive.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Assist Program-&nbsp;a range of support and resources, accessed free.<\/p>\\n<\/li>\\n<li>\\n<p>PUREGYM Discount &amp; 0% joining fee.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Excellent Catalan &amp; English verbal\/written skills.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Social media or content moderation experience (desired)<\/p>\\n<\/li>\\n<li>\\n<p>Minimum of 6 months customer service experience (mandatory)<\/p>\\n<\/li>\\n<li>\\n<p>Are fully flexible between 8am-12am (Midnight) - &nbsp;Monday to Sunday.<\/p>\\n<\/li>\\n<li>\\n<p>Have a minimum broadband speed of 10Mbps and a private\/ distraction free location when working from home&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Have a spotless record, free from any credit, criminal or disciplinary issues&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.&nbsp;<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.&nbsp;<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GBR Belfast - Maysfield<\/p>\",\"ats_external_id\":\"1197849309\",\"location\":\"Belfast, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-05-08T23:59:07.123Z\",\"created_at\":\"2026-03-31T11:33:21.957Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYz?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYz\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"501\",\"campaign_id\":\"2162\",\"campaign_title\":\"GTM - Primark Belfast - Slovenian Speaking\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor -Slovenian Speaking\",\"street\":\"49a East Bridge Street\",\"address\":\"49a East Bridge Street\",\"city\":\"Belfast\",\"state\":\"Antrim\",\"postal_code\":\"BT1 3NR\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">Experience the power of a game-changing career.<\/strong><\/p>\\n<div>\\n<p>Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor.&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Pay<\/strong> - Hourly rate of &pound;12.75<\/p>\\n<\/li>\\n<li>\\n<p><strong>Location<\/strong>&nbsp;- Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Address&nbsp;<\/strong>- 49 Eeast Bridge Street, Belfast BT1 3NR<\/p>\\n<\/li>\\n<li>\\n<p><strong>Full time permanent position&nbsp;<\/strong>&ndash; Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday.<\/p>\\n<\/li>\\n<\/ul>\\n<p>As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Discount on car and home insurance with AXA!<\/p>\\n<\/li>\\n<li>\\n<p>28 days paid holidays.<\/p>\\n<\/li>\\n<li>\\n<p>Refer a friend incentive.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Assist Program-&nbsp;a range of support and resources, accessed free.<\/p>\\n<\/li>\\n<li>\\n<p>PUREGYM Discount &amp; 0% joining fee.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Excellent Catalan &amp; English verbal\/written skills.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Social media or content moderation experience (desired)<\/p>\\n<\/li>\\n<li>\\n<p>Minimum of 6 months customer service experience (mandatory)<\/p>\\n<\/li>\\n<li>\\n<p>Are fully flexible between 8am-12am (Midnight) - &nbsp;Monday to Sunday.<\/p>\\n<\/li>\\n<li>\\n<p>Have a minimum broadband speed of 10Mbps and a private\/ distraction free location when working from home&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Have a spotless record, free from any credit, criminal or disciplinary issues&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.&nbsp;<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.&nbsp;<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GBR Belfast - Maysfield<\/p>\",\"ats_external_id\":\"2376656517\",\"location\":\"Belfast, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-05-12T11:38:02.840Z\",\"created_at\":\"2026-03-31T11:32:34.916Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYy?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYy\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"502\",\"campaign_id\":\"2161\",\"campaign_title\":\"GTM - Primark Belfast - Dutch Speaking\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor -Dutch Speaking\",\"street\":\"49a East Bridge Street\",\"address\":\"49a East Bridge Street\",\"city\":\"Belfast\",\"state\":\"Antrim\",\"postal_code\":\"BT1 3NR\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">Experience the power of a game-changing career.<\/strong><\/p>\\n<div>\\n<p>Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor.&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Pay<\/strong> - Hourly rate of &pound;12.75<\/p>\\n<\/li>\\n<li>\\n<p><strong>Location<\/strong>&nbsp;- Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Address&nbsp;<\/strong>- 49 Eeast Bridge Street, Belfast BT1 3NR<\/p>\\n<\/li>\\n<li>\\n<p><strong>Full time permanent position&nbsp;<\/strong>&ndash; Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday.<\/p>\\n<\/li>\\n<\/ul>\\n<p>As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Discount on car and home insurance with AXA!<\/p>\\n<\/li>\\n<li>\\n<p>28 days paid holidays.<\/p>\\n<\/li>\\n<li>\\n<p>Refer a friend incentive.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Assist Program-&nbsp;a range of support and resources, accessed free.<\/p>\\n<\/li>\\n<li>\\n<p>PUREGYM Discount &amp; 0% joining fee.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Excellent Catalan &amp; English verbal\/written skills.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Social media or content moderation experience (desired)<\/p>\\n<\/li>\\n<li>\\n<p>Minimum of 6 months customer service experience (mandatory)<\/p>\\n<\/li>\\n<li>\\n<p>Are fully flexible between 8am-12am (Midnight) - &nbsp;Monday to Sunday.<\/p>\\n<\/li>\\n<li>\\n<p>Have a minimum broadband speed of 10Mbps and a private\/ distraction free location when working from home&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Have a spotless record, free from any credit, criminal or disciplinary issues&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.&nbsp;<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.&nbsp;<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GBR Belfast - Maysfield<\/p>\",\"ats_external_id\":\"3375853242\",\"location\":\"Belfast, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-05-09T23:59:09.920Z\",\"created_at\":\"2026-03-31T11:30:40.296Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYx?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYx\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1703\",\"campaign_id\":\"816\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ DB \/ Hungarian\",\"campaign_type\":\"job_application\",\"job_title\":\"Home office - N\u00e9met nyelv\u0171 banking support munkat\u00e1rs (m\/w\/d)\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Dolgozz otthonr\u00f3l Magyarorsz\u00e1gon \u2013 jelentkezz m\u00e9g ma!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p><strong>Olyan&nbsp;munk&aacute;t&nbsp;keresel,&nbsp;amely&nbsp;illik&nbsp;hozz&aacute;d&nbsp;&eacute;s&nbsp;az&nbsp;&eacute;letedhez<\/strong><strong>?<\/strong> Akkor&nbsp;ez&nbsp;a&nbsp;munka&nbsp;pont&nbsp;a&nbsp;megfelel\u0151&nbsp;sz&aacute;modra.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>N&eacute;met nyelv\u0171 banking support munkat&aacute;rsk&eacute;nt (m\/w\/d)<\/strong> te leszel az els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute; k&uuml;l&ouml;nb&ouml;z\u0151 telefonos vagy &iacute;r&aacute;sbeli &uuml;gyf&eacute;lmegkeres&eacute;sek eset&eacute;ben.<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;gpedig&nbsp;az&nbsp;al&aacute;bbi&nbsp;&aacute;ltal&aacute;nos&nbsp;felt&eacute;telekkel:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Rugalmas kezd&eacute;s | Teljes- vagy r&eacute;szmunkaid\u0151 min. heti 30 &oacute;r&aacute;t&oacute;l | 100% home office Magyarorsz&aacute;gon | <span data-olk-copy-source=\\\"MessageBody\\\">Rugalmas munkaid\u0151: h&eacute;tf\u0151 &ndash; szombat 07:00 &eacute;s 22:00 &oacute;ra, vas&aacute;rnap 08:00 &eacute;s 22:00 &oacute;ra k&ouml;z&ouml;tt<\/span> | 5-napos munkarend | Inbound | Nyelvtud&aacute;s: n&eacute;met &ndash; C1 | Hat&aacute;rozatlan id\u0151re<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Mindez &ouml;sszeegyeztethet\u0151 a mindennapjaiddal?<\/strong> T&ouml;k&eacute;letes! Akkor most rajtunk a sor - olvass tov&aacute;bb, &eacute;s hagyd, hogy meggy\u0151zz&uuml;nk t&eacute;ged, &eacute;pp&uacute;gy ahogyan mi is nap mint nap meggy\u0151zz&uuml;k a munkat&aacute;rsainkat. Az olyan d&iacute;jak is ezt bizony&iacute;tj&aacute;k, mint p&eacute;ld&aacute;ul a &bdquo;Global Best Places to Work&rdquo;.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Szakmai&nbsp;&eacute;s&nbsp;szem&eacute;lyes&nbsp;fejl\u0151d&eacute;s<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A karriered sikereit n&aacute;lunk k&ouml;zvetlen&uuml;l is megtapasztalhatod\u202f - a legt&ouml;bb vezet\u0151nk a saj&aacute;t sorainkb&oacute;l ker&uuml;l ki!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Feladataid&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Banking support csapatunk &uuml;gyf&eacute;lkapcsolati tan&aacute;csad&oacute;jak&eacute;nt (m\/w\/d) az al&aacute;bbi feladatok v&aacute;rnak r&aacute;d:<\/p>\\n<ul>\\n<li><strong>Az &uuml;gyfelek megkeres&eacute;seinek &eacute;s k&eacute;r&eacute;seinek kezel&eacute;se<\/strong>, valamint a lehet\u0151 legjobb &uuml;gyf&eacute;l&eacute;lm&eacute;ny biztos&iacute;t&aacute;sa.<\/li>\\n<li><strong>Banking support&nbsp;<\/strong>munkat&aacute;rsk&eacute;nt els\u0151 kapcsolattart&oacute;k&eacute;nt seg&iacute;ted az &uuml;gyfeleket&nbsp;<strong>telefonon&nbsp;<\/strong>k&uuml;l&ouml;nb&ouml;z\u0151 banki &uuml;gyekben, p&eacute;ld&aacute;ul:<\/li>\\n<li><strong>Seg&iacute;ts&eacute;gny&uacute;jt&aacute;s a mobilalkalmaz&aacute;s be&aacute;ll&iacute;t&aacute;s&aacute;ban<\/strong>&nbsp;&eacute;s haszn&aacute;lat&aacute;ban<\/li>\\n<li>T&aacute;mogat&aacute;s a&nbsp;<strong>telefonos &eacute;s online bank<\/strong>&nbsp;haszn&aacute;lat&aacute;hoz<\/li>\\n<li><strong>Bankk&aacute;rty&aacute;kkal kapcsolatos &uuml;gyint&eacute;z&eacute;s<\/strong>&nbsp;(tilt&aacute;s, felold&aacute;s, csere)<\/li>\\n<li><strong>Fizet&eacute;si megb&iacute;z&aacute;sok<\/strong>&nbsp;r&ouml;gz&iacute;t&eacute;se &eacute;s tov&aacute;bb&iacute;t&aacute;sa<\/li>\\n<li>Adathal&aacute;szati (phishing) esetek felv&eacute;tele &eacute;s dokument&aacute;l&aacute;sa<strong>.<\/strong><\/li>\\n<li><strong>Az &uuml;gyint&eacute;z&eacute;sek pontos r&ouml;gz&iacute;t&eacute;se<\/strong>&nbsp;a rendszerben, valamint tov&aacute;bb&iacute;t&aacute;sa a bank illet&eacute;kes r&eacute;szlegei fel&eacute;<\/li>\\n<li>Sz&uuml;ks&eacute;g eset&eacute;n az&nbsp;<strong>&uuml;gyfelek &aacute;tir&aacute;ny&iacute;t&aacute;sa<\/strong>&nbsp;a megfelel\u0151 szakmai ter&uuml;lethez, illetve id\u0151pont egyeztet&eacute;s bankfi&oacute;ki &uuml;gyint&eacute;z&eacute;shez.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<h4><strong>A&nbsp;profilod&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">A Concentrix t&ouml;k&eacute;letesen illik hozz&aacute;d, amennyiben:<\/p>\\n<ul>\\n<li><strong>K&iacute;v&aacute;l&oacute; N&Eacute;MET nyelvtud&aacute;ssal (C1)<\/strong>&nbsp;rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban<\/li>\\n<li><strong>J&oacute; kommunik&aacute;ci&oacute;<\/strong>s k&eacute;szs&eacute;ged van&nbsp;<strong>&uuml;gyf&eacute;lk&ouml;zpont&uacute;<\/strong>&nbsp;szeml&eacute;lettel, &eacute;s k&eacute;pes vagy a vev\u0151kkel bar&aacute;ts&aacute;gosan, partnerk&eacute;nt kommunik&aacute;lni.<\/li>\\n<li>A<strong>&nbsp;home office munkav&eacute;gz&eacute;shez sz&uuml;ks&eacute;ges k&ouml;r&uuml;lm&eacute;nyek<\/strong>et biztos&iacute;tani tudod vagy sz&iacute;vesen dolgozol a&nbsp;<strong>p&eacute;csi irod&aacute;nkban<\/strong>.<\/li>\\n<li><strong>Nem idegen sz&aacute;modra a csapatmunka&nbsp;<\/strong>&eacute;s az &uuml;gyf&eacute;lorient&aacute;lts&aacute;g<\/li>\\n<li><strong>Magabiztosan&nbsp;<\/strong>haszn&aacute;lod a&nbsp;<strong>sz&aacute;m&iacute;t&oacute;g&eacute;pet<\/strong><\/li>\\n<li><strong>Rugalmasan tudod v&aacute;llalni a m\u0171szakokat<\/strong>&nbsp;az &uuml;gyf&eacute;lszolg&aacute;lat nyitvatart&aacute;si idej&eacute;ben (h&eacute;tf\u0151t\u0151l szombatig 07:00 &eacute;s 22:00 &oacute;ra k&ouml;z&ouml;tt, vas&aacute;rnap 08:00 &eacute;s 22:00 &oacute;ra k&ouml;z&ouml;tt)<\/li>\\n<li>Nyitott vagy a folyamatos fejl\u0151d&eacute;sre &eacute;s tanul&aacute;sra.<\/li>\\n<\/ul>\\n<p>Ide&aacute;lis esetben:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>M&aacute;r&nbsp;rendelkezel kor&aacute;bbi tapasztalattal &uuml;gyf&eacute;lszolg&aacute;latban, call centerben, vagy banki ter&uuml;leten.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Szeretettel&nbsp;v&aacute;rjuk&nbsp;a&nbsp;p&aacute;lyam&oacute;dos&iacute;t&oacute;kat&nbsp;&eacute;s&nbsp;a&nbsp;munk&aacute;ba&nbsp;visszat&eacute;r\u0151ket&nbsp;is!<\/strong> Ha&nbsp;&uacute;gy&nbsp;&eacute;rzed,&nbsp;hogy&nbsp;nem&nbsp;felelsz&nbsp;meg&nbsp;minden&nbsp;krit&eacute;riumnak,&nbsp;akkor&nbsp;is&nbsp;v&aacute;rjuk&nbsp;jelentkez&eacute;sed. Minden&nbsp;t\u0151l&uuml;nk&nbsp;telhet\u0151t&nbsp;megtesz&uuml;nk,&nbsp;hogy&nbsp;megfelel\u0151&nbsp;&aacute;ll&aacute;st&nbsp;k&iacute;n&aacute;ljunk&nbsp;neked&nbsp;-&nbsp;f&uuml;ggetlen&uuml;l&nbsp;att&oacute;l,&nbsp;hogy&nbsp;ez&nbsp;az&nbsp;a&nbsp;poz&iacute;ci&oacute;&nbsp;vagy&nbsp;egy&nbsp;m&aacute;sik.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Juttat&aacute;saink&nbsp;<\/strong><\/h4>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Ebben a poz&iacute;ci&oacute;ban olyan juttat&aacute;sokat k&iacute;n&aacute;lunk, amelyek t&aacute;mogatj&aacute;k az egyedi &eacute;letviteledet:<\/p>\\n<ul>\\n<li>Szeretn&eacute;nk hossz&uacute; t&aacute;von egy&uuml;tt dolgozni veled, ez&eacute;rt&nbsp;<strong>hat&aacute;rozatlan idej\u0171 szerz\u0151d&eacute;s<\/strong>t k&iacute;n&aacute;lunk.<\/li>\\n<li>A m&aacute;sodik munkanapodt&oacute;l kezdve&nbsp;<strong>100%-os otthoni munkav&eacute;gz&eacute;s<\/strong>i lehet\u0151s&eacute;get biztos&iacute;tunk. A sz&uuml;ks&eacute;ges eszk&ouml;z&ouml;ket az els\u0151 munkanapodon, p&eacute;csi irod&aacute;nkban adjuk &aacute;t neked.<\/li>\\n<li>Csatlakozz hozz&aacute;nk&nbsp;<strong>teljes- vagy r&eacute;szmunkaid\u0151<\/strong>ben (heti 30 &oacute;r&aacute;t&oacute;l)<\/li>\\n<li><strong>Fix &oacute;rab&eacute;rt kapsz<\/strong>, amelyet&nbsp;<strong>vonz&oacute; b&oacute;nusz<\/strong>, cafeteria,&nbsp;<strong>jutal&eacute;krendszer<\/strong>&nbsp;&eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki<\/li>\\n<li>Egy&nbsp;<strong>fizetett tr&eacute;ning<\/strong>gel kezdesz (teljes munkaid\u0151ben) egy<strong>&nbsp;szuper csapat<\/strong>ban, melyet k&eacute;pzett tr&eacute;nerek vezetnek<\/li>\\n<li><strong>El\u0151zetes tapasztalatra nincs sz&uuml;ks&eacute;ged.&nbsp;<\/strong>Mentort biztos&iacute;tunk sz&aacute;modra, aki a kezdetekt\u0151l fogva t&aacute;mogatni fog<\/li>\\n<li>Ezen k&iacute;v&uuml;l rendszeres&nbsp;<strong>coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket<\/strong>&nbsp;biztos&iacute;tunk, amelyek a mag&aacute;n&eacute;letedben is hasznodra v&aacute;lnak<\/li>\\n<li>Nagy hangs&uacute;lyt fektet&uuml;nk a&nbsp;<strong>bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sekre &eacute;s karrierlehet\u0151s&eacute;gekre<\/strong>, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>Egy&nbsp;<strong>nyitott &eacute;s motiv&aacute;lt csapatra<\/strong>&nbsp;sz&aacute;m&iacute;thatsz, amely sz&iacute;vesen megismerkedik veled a&nbsp;<strong>k&uuml;l&ouml;nb&ouml;z\u0151 v&aacute;llalati rendezv&eacute;nyek<\/strong>en.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<h4><strong>Sz&iacute;vesen&nbsp;csatlakozn&aacute;l&nbsp;hozz&aacute;nk?<\/strong>&nbsp;<\/h4>\\n<\/div>\\n<div>\\n<p>Ha mindez &uacute;gy hangzik, mint a t&ouml;k&eacute;letes, k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, akkor sz&iacute;vesen megismer&uuml;nk t&eacute;ged jobban. Jelentkezz m&eacute;g ma online \u0171rlapunkon kereszt&uuml;l.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;g&nbsp;maradtak&nbsp;k&eacute;rd&eacute;seid?&nbsp;<br \/><\/strong>Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<\/div>\\n<div>\\n<p><strong>J&ouml;v\u0151beli munkahelyed<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">\\n<p>100% home office Magyarorsz&aacute;gon<\/p>\\n<p>vagy<\/p>\\nConcentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>A&nbsp;Concentrix&nbsp;elk&ouml;telezett&nbsp;az&nbsp;es&eacute;lyegyenl\u0151s&eacute;g&nbsp;mellett<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>B&uuml;szk&eacute;k&nbsp;vagyunk&nbsp;arra,&nbsp;hogy&nbsp;csapatk&eacute;nt&nbsp;&eacute;s&nbsp;v&aacute;llalatk&eacute;nt&nbsp;vil&aacute;gszerte&nbsp;egys&eacute;gesek&nbsp;vagyunk.&nbsp;Elk&ouml;telezettek&nbsp;vagyunk&nbsp;amellett,&nbsp;hogy&nbsp;minden&nbsp;jelentkez\u0151nek&nbsp;egyenl\u0151&nbsp;es&eacute;lyeket&nbsp;biztos&iacute;tsunk,&nbsp;&eacute;s&nbsp;olyan&nbsp;munkak&ouml;rnyezetet&nbsp;teremts&uuml;nk,&nbsp;amely&nbsp;diszkrimin&aacute;ci&oacute;t&oacute;l&nbsp;&eacute;s&nbsp;zaklat&aacute;st&oacute;l&nbsp;mentes. Minden&nbsp;felv&eacute;teli&nbsp;elj&aacute;r&aacute;sunk&nbsp;az&nbsp;&uuml;zleti&nbsp;sz&uuml;ks&eacute;gleteken, a&nbsp;munkak&ouml;ri&nbsp;k&ouml;vetelm&eacute;nyeken&nbsp;&eacute;s&nbsp;a&nbsp;szakmai&nbsp;k&eacute;pes&iacute;t&eacute;seken&nbsp;alapul,&nbsp;tekintet&nbsp;n&eacute;lk&uuml;l&nbsp;sz&aacute;rmaz&aacute;sra,&nbsp;&eacute;letkorra,&nbsp;nemi&nbsp;identit&aacute;sra,&nbsp;szexu&aacute;lis&nbsp;ir&aacute;nyults&aacute;gra,&nbsp;vall&aacute;sra,&nbsp;csal&aacute;di&nbsp;&aacute;llapotra&nbsp;vagy&nbsp;sz&uuml;l\u0151i&nbsp;st&aacute;tuszra,&nbsp;nemzetis&eacute;gre,&nbsp;fogyat&eacute;koss&aacute;gra&nbsp;vagy&nbsp;m&aacute;s, a&nbsp;hat&aacute;lyos&nbsp;nemzeti&nbsp;t&ouml;rv&eacute;nyek&nbsp;&aacute;ltal&nbsp;v&eacute;dett&nbsp;besorol&aacute;sra.<\/em>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Munkav&aacute;llal&aacute;si&nbsp;enged&eacute;ly<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>#WAH<br \/>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"2892444296\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-05-06T10:41:53.461+02:00\",\"created_at\":\"2026-03-31T10:10:57.279+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTY?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"hu\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"256\",\"campaign_id\":\"455\",\"campaign_title\":\"French | Customer Service | Athens | FR ad\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller(\u00e8re) Client\u00e8le \u2013 Banque en Ligne\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Description du Poste<\/strong><br \/>Nous recrutons des <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> pour accompagner l&rsquo;un de nos partenaires majeurs du secteur financier, acteur international de la <strong data-start=\\\"270\\\" data-end=\\\"289\\\">banque en ligne<\/strong> d&eacute;di&eacute; aux freelances et aux PME. Rejoignez notre &eacute;quipe dynamique de <strong data-start=\\\"362\\\" data-end=\\\"389\\\">#GameChangers &agrave; Ath&egrave;nes<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication dans un environnement international et innovant.<\/p>\\n<div>\\n<div><strong>Pourquoi nous rejoindre<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Vous &ecirc;tes passionn&eacute;(e) par la relation client et souhaitez offrir une exp&eacute;rience unique ? Vous aimez aider les autres et &eacute;voluer dans un environnement dynamique ? Rejoignez notre &eacute;quipe multiculturelle de <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication en <strong>Fran&ccedil;ais<\/strong> au service d'une fintech innovante.<\/div>\\n<\/div>\\n<div>\\n<p data-start=\\\"660\\\" data-end=\\\"844\\\">Chaque journ&eacute;e sera diff&eacute;rente : vous accompagnerez des clients professionnels sur leurs besoins bancaires et contribuerez &agrave; leur offrir une exp&eacute;rience fluide, fiable et personnalis&eacute;e.<\/p>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>Vos missions:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"qf69e9\\\" data-start=\\\"873\\\" data-end=\\\"932\\\">G&eacute;rer les demandes via appels, emails et chat<\/li>\\n<li data-section-id=\\\"g1x9m6\\\" data-start=\\\"933\\\" data-end=\\\"1016\\\">Identifier et analyser les besoins des clients afin d&rsquo;assurer leur satisfaction<\/li>\\n<li data-section-id=\\\"1ank9bn\\\" data-start=\\\"1017\\\" data-end=\\\"1100\\\">&Eacute;tablir une relation de confiance gr&acirc;ce &agrave; une communication claire et proactive<\/li>\\n<li data-section-id=\\\"19r0k92\\\" data-start=\\\"1101\\\" data-end=\\\"1213\\\">Fournir des informations pr&eacute;cises concernant les services bancaires (comptes, paiements, transactions, etc.)<\/li>\\n<li data-section-id=\\\"xuzwqv\\\" data-start=\\\"1214\\\" data-end=\\\"1312\\\">Atteindre les objectifs individuels et collectifs (qualit&eacute;, productivit&eacute;, satisfaction client)<\/li>\\n<li data-section-id=\\\"1dovbqs\\\" data-start=\\\"1313\\\" data-end=\\\"1385\\\">Assurer le suivi des interactions clients et la gestion des dossiers<\/li>\\n<li data-section-id=\\\"7mrfyo\\\" data-start=\\\"1386\\\" data-end=\\\"1450\\\">Respecter les proc&eacute;dures, politiques et normes de conformit&eacute;<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Profil recherch&eacute;:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"c4bfs6\\\" data-start=\\\"1482\\\" data-end=\\\"1549\\\">Exp&eacute;rience en service client ou en relation client&egrave;le appr&eacute;ci&eacute;e<\/li>\\n<li data-section-id=\\\"1amdkuq\\\" data-start=\\\"1550\\\" data-end=\\\"1578\\\">Fran&ccedil;ais courant (C2)<\/li>\\n<li data-section-id=\\\"5cprwp\\\" data-start=\\\"1579\\\" data-end=\\\"1603\\\">Niveau d'Anglais interm&eacute;diaire (B1\/B2)<\/li>\\n<li data-section-id=\\\"avhg1y\\\" data-start=\\\"1604\\\" data-end=\\\"1681\\\">Forte orientation client et bonne compr&eacute;hension des attentes utilisateurs<\/li>\\n<li data-section-id=\\\"dxto1s\\\" data-start=\\\"1682\\\" data-end=\\\"1768\\\">Excellentes comp&eacute;tences en communication, r&eacute;solution de probl&egrave;mes et &eacute;coute active<\/li>\\n<li data-section-id=\\\"cjo54\\\" data-start=\\\"1769\\\" data-end=\\\"1805\\\">Bonnes capacit&eacute;s r&eacute;dactionnelles<\/li>\\n<li data-section-id=\\\"rmg8f2\\\" data-start=\\\"1806\\\" data-end=\\\"1896\\\">Capacit&eacute; &agrave; g&eacute;rer plusieurs t&acirc;ches dans un environnement dynamique et orient&eacute; objectifs<\/li>\\n<li data-section-id=\\\"12agx01\\\" data-start=\\\"1897\\\" data-end=\\\"1959\\\">Sens des responsabilit&eacute;s et souci de la qualit&eacute; du travail<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Ce que nous offrons:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"3jo8ix\\\" data-start=\\\"136\\\" data-end=\\\"254\\\">Relocation 100 % prise en charge (billets d&rsquo;avion, logement, transport) pour un d&eacute;marrage en toute s&eacute;r&eacute;nit&eacute;<\/li>\\n<li data-section-id=\\\"1usc7b8\\\" data-start=\\\"255\\\" data-end=\\\"324\\\">CDI d&egrave;s le premier jour pour une stabilit&eacute; professionnelle<\/li>\\n<li data-section-id=\\\"cfcysb\\\" data-start=\\\"325\\\" data-end=\\\"383\\\">R&eacute;mun&eacute;ration attractive avec 14 salaires par an<\/li>\\n<li data-section-id=\\\"147qw5p\\\" data-start=\\\"384\\\" data-end=\\\"448\\\">Bonus mensuel jusqu&rsquo;&agrave; 10 % bas&eacute; sur votre performance<\/li>\\n<li data-section-id=\\\"1a6m81t\\\" data-start=\\\"449\\\" data-end=\\\"527\\\">Carte tickets restaurant (Up Hellas Mastercard) pour vos d&eacute;jeuners<\/li>\\n<li data-section-id=\\\"1cny4eg\\\" data-start=\\\"528\\\" data-end=\\\"603\\\">Assurance sant&eacute; priv&eacute;e + soins dentaires pour votre tranquillit&eacute;<\/li>\\n<li data-section-id=\\\"19soa8g\\\" data-start=\\\"604\\\" data-end=\\\"698\\\">Opportunit&eacute;s de carri&egrave;re &agrave; l&rsquo;international gr&acirc;ce &agrave; un programme de mobilit&eacute; interne<\/li>\\n<li data-section-id=\\\"3bpy0g\\\" data-start=\\\"699\\\" data-end=\\\"779\\\">&Eacute;v&eacute;nements collaborateurs r&eacute;guliers pour partager des moments uniques<\/li>\\n<li data-section-id=\\\"1b4trwl\\\" data-start=\\\"780\\\" data-end=\\\"862\\\">Salle de sport gratuite &amp; activit&eacute;s bien-&ecirc;tre pour prendre soin de vous<\/li>\\n<li data-section-id=\\\"47gs7s\\\" data-start=\\\"863\\\" data-end=\\\"946\\\">Cin&eacute;ma rooftop avec vue sur l&rsquo;Acropole &ndash; une exp&eacute;rience unique &agrave; Ath&egrave;nes<\/li>\\n<li data-section-id=\\\"n1zcc4\\\" data-start=\\\"947\\\" data-end=\\\"1033\\\">Restaurant sur site pour profiter de vos pauses d&eacute;jeuner avec vos coll&egrave;gues<\/li>\\n<\/ul>\\n<p>Vous partagez nos valeurs de reconnaissance, int&eacute;grit&eacute;, esprit d&rsquo;&eacute;quipe et engagement, et vous avez &agrave; c&oelig;ur de cr&eacute;er l&rsquo;effet &ldquo;wow&rdquo; ? Plus que votre parcours, c&rsquo;est votre motivation et votre personnalit&eacute; qui feront la diff&eacute;rence et vous permettront de rejoindre notre communaut&eacute; dynamique.<\/p>\\n<p>Veuillez noter que les candidats non ressortissants de l&rsquo;Union europ&eacute;enne doivent disposer d&rsquo;un permis de travail valide en Gr&egrave;ce pour &ecirc;tre &eacute;ligibles.<\/p>\\n<p data-start=\\\"1230\\\" data-end=\\\"1301\\\"><em><strong>Concentrix Gr&egrave;ce est un employeur garantissant l&rsquo;&eacute;galit&eacute; des chances.<\/strong><\/em><\/p>\\n<p data-start=\\\"1303\\\" data-end=\\\"1576\\\"><em><strong>Concentrix consid&egrave;re la diversit&eacute; comme une richesse fondamentale et offre &agrave; chacun un acc&egrave;s &eacute;quitable &agrave; l&rsquo;emploi, ind&eacute;pendamment du genre, de l&rsquo;&acirc;ge, de la religion, de l&rsquo;origine ethnique ou de toute autre caract&eacute;ristique prot&eacute;g&eacute;e par la l&eacute;gislation nationale en vigueur.<\/strong><\/em><\/p>\",\"ats_external_id\":\"3807724650\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T02:59:02.547+03:00\",\"created_at\":\"2026-03-31T08:58:30.303+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"143\",\"campaign_id\":\"1503\",\"campaign_title\":\"R1718685 Automotive Buy Back Lead\",\"campaign_type\":\"job_application\",\"job_title\":\"Automotive Buy Back Lead\",\"street\":\"10550 Talbert Avenue\",\"address\":\"10550 Talbert Avenue\",\"city\":\"Fountain Valley\",\"state\":\"California\",\"postal_code\":\"92708\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Automotive Buy Back Lead\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div>The BuyBack Lead engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>A NEW CAREER POWERED BY YOU<\/strong><\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Automotive Buy Back Lead position at Concentrix is just the right place for you!<\/p>\\n<p>As an Automotive Buy Back Lead, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong>&nbsp;<\/p>\\n<p>As an Automotive Buy Back Lead, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Conduct thorough review of buyback cases to ensure adherence to company policies and regulatory standards.<\/li>\\n<li>Analyze and verify transaction details and reviews calculations, including financial documents, agreements, and communications.<\/li>\\n<li>Identify discrepancies, document findings, and work with relevant departments to resolve issues.<\/li>\\n<li>Utilize program tools and reports to identify status of Buyback documentation received and processed within OEM program metrics.<\/li>\\n<li>Prepare comprehensive audit reports with actionable insights and recommendations for process improvements.<\/li>\\n<li>Collaborate with cross-functional teams to implement corrective actions and enhance buyback procedures, while maintaining professional relationships with Guests and business partners.<\/li>\\n<li>Stay updated with industry regulations and standards to ensure ongoing compliance.<\/li>\\n<li>Accesses and updates secured or sensitive data in internal and external databases and ensure Personally Identifiable Information (PII) secured at all times.<\/li>\\n<li>Proactively addresses Guest concerns via email and phone (inbound and outbound) using professionalism, problem solving skills and exemplary Guest service.<\/li>\\n<li>Processes, provide recommendations, approves or denies Buyback in accordance with OEM program guidelines.<\/li>\\n<li>Demonstrate a keen understanding of the following processes:\\n<ul>\\n<li>Interpreting Guest finance contracts<\/li>\\n<li>Interpreting State Lemon Law guidelines<\/li>\\n<\/ul>\\n<\/li>\\n<li>Understands the program, process and client requirements, database understanding and on-line access<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Buy Back Case Lead role include:&nbsp;<\/p>\\n<ul>\\n<li>Minimum 4 Years of experience in Automotive Claims Adjustor with experiance in Lemon Law and Buyback practices<\/li>\\n<li>Experience working with Automotive Dealerships is an asset<\/li>\\n<li>Luxury Automotive\/White Glove administration experience will be a significant asset<\/li>\\n<li>General data entry and ability to use the following software packages: Microsoft Internet Explorer, Word, Excel (sort, filter, pivot) and Outlook<\/li>\\n<li>Communicate effectively with various stakeholders, including the Attorney General's Office, executive offices, legal representatives, dealerships, and consumers<\/li>\\n<li>Must be flexible, detail oriented, organized, able to multi-task, analyze data and dealer concerns and possess strong Guest service and communication (written and verbal) skills<\/li>\\n<li>Problem-solving skills, detail oriented with an ability to work independently and under pressure<\/li>\\n<li>Must be a self-starter able to prioritize tasks, to meet deadlines and production schedules<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $33.00-$41.25\/hr., (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>\u200b<strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1718685\",\"location\":\"Fountain Valley, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T18:59:04.866-05:00\",\"created_at\":\"2026-03-31T08:48:22.051-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAz?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Fountain Valley\",\"state\":\"California\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"92708\",\"primary_location\":{\"id\":\"US-FOU-CLIEN-01\",\"wid\":\"44701f84f8281004e54ded8f40cc0000\",\"descriptor\":\"USA Fountain Valley - Hyundai HQ:10550 Talbert Avenue\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"87b02d0ee49601e181dac68e0e1a3e4a\",\"address\":\"colleen.obrien@concentrix.com\"},\"last_name\":\"O'Brien\",\"first_name\":\"Colleen\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0632\",\"wid\":\"f9af6d726098016af9ce05fd4f06b7e2\",\"descriptor\":\"Sr. Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367438\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Fountain-Valley---Hyundai-HQ10550-Talbert-Avenue\/Automotive-Buy-Back-Lead_R1718685\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Fountain-Valley---Hyundai-HQ10550-Talbert-Avenue\/Automotive-Buy-Back-Lead_R1718685\/apply\",\"job_requisition_id\":\"R1718685\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"a3467c9bc6fc01858756bc8d0e1ae24d\",\"address\":\"clayton.dodge@concentrix.com\"},\"last_name\":\"Dodge\",\"first_name\":\"Clayton\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718685\",\"wid\":\"71e4607c1d321020f248fa9d73900000\",\"descriptor\":\"R1718685 Automotive Buy Back Lead (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"87b02d0ee49601e181dac68e0e1a3e4a\",\"address\":\"colleen.obrien@concentrix.com\"},\"last_name\":\"O'Brien\",\"first_name\":\"Colleen\"},{\"email\":{\"wid\":\"39ef3cc194d9011f0e3eaad301380004\",\"address\":\"isabela.saldanha@concentrix.com\"},\"last_name\":\"Saldanha\",\"first_name\":\"Isabela\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1704\",\"campaign_id\":\"815\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ VF SOHO \/ Hungarian\",\"campaign_type\":\"job_application\",\"job_title\":\"Home office - N\u00e9met nyelv\u0171 \u00fcgyf\u00e9lszolg\u00e1lati \u00e9s \u00e9rt\u00e9kes\u00edt\u00e9si munkat\u00e1rs (m\/f\/d)\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Dolgozz otthonr\u00f3l Magyarorsz\u00e1gon \u2013 jelentkezz m\u00e9g ma!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p><strong>Olyan&nbsp;munk&aacute;t&nbsp;keresel,&nbsp;amely&nbsp;illik&nbsp;hozz&aacute;d&nbsp;&eacute;s&nbsp;az&nbsp;&eacute;letedhez<\/strong><strong>?<\/strong> Akkor&nbsp;ez&nbsp;a&nbsp;munka&nbsp;pont&nbsp;a&nbsp;megfelel\u0151&nbsp;sz&aacute;modra.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>N&eacute;met nyelv\u0171 &uuml;gyf&eacute;lszolg&aacute;lati &eacute;s &eacute;rt&eacute;kes&iacute;t&eacute;si munkat&aacute;rsk&eacute;nt (m\/w\/d)<\/strong>&nbsp;te leszel az els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute; k&uuml;l&ouml;nb&ouml;z\u0151 telefonos vagy &iacute;r&aacute;sbeli &uuml;gyf&eacute;lmegkeres&eacute;sek eset&eacute;ben.<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;gpedig&nbsp;az&nbsp;al&aacute;bbi&nbsp;&aacute;ltal&aacute;nos&nbsp;felt&eacute;telekkel:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Rugalmas kezd&eacute;s | Teljes- vagy r&eacute;szmunkaid\u0151 min. heti 30 &oacute;r&aacute;t&oacute;l | 100% home office Magyarorsz&aacute;gon | <span data-olk-copy-source=\\\"MessageBody\\\">Rugalmas munkaid\u0151: h&eacute;tf\u0151 &ndash; p&eacute;ntek 08:00 &eacute;s 20:00 &oacute;ra, szombat 09:00 &eacute;s 17:00 &oacute;ra k&ouml;z&ouml;tt<\/span> | 5-napos munkarend | Inbound | Nyelvtud&aacute;s: n&eacute;met &ndash; C1 | Hat&aacute;rozatlan id\u0151re<\/p>\\n<\/div>\\n<div>\\n<p><strong><br \/>Mindez &ouml;sszeegyeztethet\u0151 a mindennapjaiddal?<\/strong> T&ouml;k&eacute;letes! Akkor most rajtunk a sor - olvass tov&aacute;bb, &eacute;s hagyd, hogy meggy\u0151zz&uuml;nk t&eacute;ged, &eacute;pp&uacute;gy ahogyan mi is nap mint nap meggy\u0151zz&uuml;k a munkat&aacute;rsainkat. Az olyan d&iacute;jak is ezt bizony&iacute;tj&aacute;k, mint p&eacute;ld&aacute;ul a &bdquo;Global Best Places to Work&rdquo;.&nbsp;<br \/><br \/><\/p>\\n<\/div>\\n<div>\\n<p><strong>Szakmai&nbsp;&eacute;s&nbsp;szem&eacute;lyes&nbsp;fejl\u0151d&eacute;s<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A karriered sikereit n&aacute;lunk k&ouml;zvetlen&uuml;l is megtapasztalhatod\u202f - a legt&ouml;bb vezet\u0151nk a saj&aacute;t sorainkb&oacute;l ker&uuml;l ki!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Feladataid&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Csapatunk &uuml;gyf&eacute;ltan&aacute;csad&oacute;jak&eacute;nt a k&ouml;vetkez\u0151 feladatokat fogod ell&aacute;tni:<\/p>\\n<ul>\\n<li><strong>Kisv&aacute;llalkoz&aacute;sok &eacute;s egy&eacute;ni v&aacute;llalkoz&oacute;k&nbsp;<\/strong>els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute;ja telekommunik&aacute;ci&oacute;s ter&uuml;leten.<\/li>\\n<li>Az &uuml;gyfelek<strong>&nbsp;szerz\u0151d&eacute;sekkel, d&iacute;jcsomagokkal &eacute;s sz&aacute;ml&aacute;kkal kapcsolatos megkeres&eacute;seinek kezel&eacute;se<\/strong>, valamint az ezekre adott, helyzethez &eacute;s ig&eacute;nyekhez igazod&oacute; v&aacute;laszad&aacute;s.<\/li>\\n<li>Az &uuml;gyfelek<strong>&nbsp;akt&iacute;v<\/strong>, ig&eacute;nyalap&uacute;<strong>&nbsp;tan&aacute;csad&aacute;sa&nbsp;<\/strong>term&eacute;keinkr\u0151l, &eacute;s az<strong>&nbsp;&eacute;rt&eacute;kes&iacute;t&eacute;sek sikeres lez&aacute;r&aacute;sa.<\/strong><\/li>\\n<li><strong>Hibabejelent&eacute;sek &eacute;s m\u0171szaki probl&eacute;m&aacute;k&nbsp;<\/strong>eset&eacute;n els\u0151dleges seg&iacute;ts&eacute;gny&uacute;jt&aacute;s, illetve sz&uuml;ks&eacute;g eset&eacute;n&nbsp;<strong>az &uuml;gyek tov&aacute;bb&iacute;t&aacute;sa az illet&eacute;kes szakter&uuml;lethez.<\/strong><\/li>\\n<li>Az &uuml;gyf&eacute;llel folytatott kommunik&aacute;ci&oacute;<strong>&nbsp;r&ouml;gz&iacute;t&eacute;se az adatb&aacute;zisban<\/strong>, miut&aacute;n az &uuml;gyf&eacute;l megfelel\u0151 megold&aacute;st kapott.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<h4><strong>A&nbsp;profilod&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">A Concentrix t&ouml;k&eacute;letesen illik hozz&aacute;d, amennyiben:<\/p>\\n<ul>\\n<li><strong>K&iacute;v&aacute;l&oacute; N&Eacute;MET nyelvtud&aacute;ssal (C1)<\/strong>&nbsp;rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban<\/li>\\n<li><strong>J&oacute; kommunik&aacute;ci&oacute;<\/strong>s k&eacute;szs&eacute;ged van&nbsp;<strong>&uuml;gyf&eacute;lk&ouml;zpont&uacute;<\/strong>&nbsp;szeml&eacute;lettel, &eacute;s k&eacute;pes vagy a vev\u0151kkel bar&aacute;ts&aacute;gosan, partnerk&eacute;nt kommunik&aacute;lni.<\/li>\\n<li><strong>&Eacute;rdekel az &eacute;rt&eacute;kes&iacute;t&eacute;s<\/strong>, &eacute;s meggy\u0151z\u0151en, ugyanakkor udvariasan tudsz &eacute;rvelni.<\/li>\\n<li><span data-olk-copy-source=\\\"MessageBody\\\">A home office munkav&eacute;gz&eacute;shez sz&uuml;ks&eacute;ges k&ouml;r&uuml;lm&eacute;nyeket biztos&iacute;tani tudod &eacute;s alkalmank&eacute;nt sz&iacute;vesen dolgozol a p&eacute;csi irod&aacute;nkban is.<\/span><\/li>\\n<li><strong>Nem idegen sz&aacute;modra a csapatmunka&nbsp;<\/strong>&eacute;s az &uuml;gyf&eacute;lorient&aacute;lts&aacute;g<\/li>\\n<li><strong>Magabiztosan&nbsp;<\/strong>haszn&aacute;lod a&nbsp;<strong>sz&aacute;m&iacute;t&oacute;g&eacute;pet<\/strong><\/li>\\n<li><strong>Rugalmasan tudod v&aacute;llalni a m\u0171szakokat<\/strong>&nbsp;az &uuml;gyf&eacute;lszolg&aacute;lat nyitvatart&aacute;si idej&eacute;ben (h&eacute;tf\u0151t\u0151l p&eacute;ntekig 08:00 &eacute;s 20:00 &oacute;ra k&ouml;z&ouml;tt, szombaton 09:00 &eacute;s 17:00 &oacute;ra k&ouml;z&ouml;tt)<\/li>\\n<li>Nyitott vagy a folyamatos fejl\u0151d&eacute;sre &eacute;s tanul&aacute;sra.<\/li>\\n<\/ul>\\n<p>Ide&aacute;lis esetben:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>M&aacute;r rendelkezel kor&aacute;bbi tapasztalattal &uuml;gyf&eacute;lszolg&aacute;lat, call center, vagy &eacute;rt&eacute;kes&iacute;t&eacute;s ter&uuml;let&eacute;n.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Szeretettel&nbsp;v&aacute;rjuk&nbsp;a&nbsp;p&aacute;lyam&oacute;dos&iacute;t&oacute;kat&nbsp;&eacute;s&nbsp;a&nbsp;munk&aacute;ba&nbsp;visszat&eacute;r\u0151ket&nbsp;is!<\/strong> Ha&nbsp;&uacute;gy&nbsp;&eacute;rzed,&nbsp;hogy&nbsp;nem&nbsp;felelsz&nbsp;meg&nbsp;minden&nbsp;krit&eacute;riumnak,&nbsp;akkor&nbsp;is&nbsp;v&aacute;rjuk&nbsp;jelentkez&eacute;sed. Minden&nbsp;t\u0151l&uuml;nk&nbsp;telhet\u0151t&nbsp;megtesz&uuml;nk,&nbsp;hogy&nbsp;megfelel\u0151&nbsp;&aacute;ll&aacute;st&nbsp;k&iacute;n&aacute;ljunk&nbsp;neked&nbsp;-&nbsp;f&uuml;ggetlen&uuml;l&nbsp;att&oacute;l,&nbsp;hogy&nbsp;ez&nbsp;az&nbsp;a&nbsp;poz&iacute;ci&oacute;&nbsp;vagy&nbsp;egy&nbsp;m&aacute;sik.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Juttat&aacute;saink&nbsp;<\/strong><\/h4>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Ebben a poz&iacute;ci&oacute;ban olyan juttat&aacute;sokat k&iacute;n&aacute;lunk, amelyek t&aacute;mogatj&aacute;k az egyedi &eacute;letviteledet:<\/p>\\n<ul>\\n<li>Szeretn&eacute;nk hossz&uacute; t&aacute;von egy&uuml;tt dolgozni veled, ez&eacute;rt&nbsp;<strong>hat&aacute;rozatlan idej\u0171 szerz\u0151d&eacute;s<\/strong>t k&iacute;n&aacute;lunk.<\/li>\\n<li>A m&aacute;sodik munkanapodt&oacute;l kezdve&nbsp;<strong>100%-os otthoni munkav&eacute;gz&eacute;s<\/strong>i lehet\u0151s&eacute;get biztos&iacute;tunk. A sz&uuml;ks&eacute;ges eszk&ouml;z&ouml;ket az els\u0151 munkanapodon, p&eacute;csi irod&aacute;nkban adjuk &aacute;t neked.<\/li>\\n<li>Csatlakozz hozz&aacute;nk&nbsp;<strong>teljes- vagy r&eacute;szmunkaid\u0151<\/strong>ben (heti 30 &oacute;r&aacute;t&oacute;l).<\/li>\\n<li><strong>Fix &oacute;rab&eacute;rt kapsz<\/strong>, amelyet&nbsp;<strong>vonz&oacute; b&oacute;nusz<\/strong>, cafeteria,&nbsp;<strong>jutal&eacute;krendszer<\/strong> &eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki.<\/li>\\n<li>Egy&nbsp;<strong>fizetett tr&eacute;ning<\/strong>gel kezdesz (teljes munkaid\u0151ben) egy<strong>&nbsp;szuper csapat<\/strong>ban, melyet k&eacute;pzett tr&eacute;nerek vezetnek.<\/li>\\n<li><strong>El\u0151zetes tapasztalatra nincs sz&uuml;ks&eacute;ged.&nbsp;<\/strong>Mentort biztos&iacute;tunk sz&aacute;modra, aki a kezdetekt\u0151l fogva t&aacute;mogatni fog.<\/li>\\n<li>Ezen k&iacute;v&uuml;l rendszeres&nbsp;<strong>coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket<\/strong> biztos&iacute;tunk, amelyek a mag&aacute;n&eacute;letedben is hasznodra v&aacute;lnak.<\/li>\\n<li>Nagy hangs&uacute;lyt fektet&uuml;nk a&nbsp;<strong>bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sekre &eacute;s karrierlehet\u0151s&eacute;gekre<\/strong>, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>Egy&nbsp;<strong>nyitott &eacute;s motiv&aacute;lt csapatra<\/strong>&nbsp;sz&aacute;m&iacute;thatsz, amely sz&iacute;vesen megismerkedik veled a&nbsp;<strong>k&uuml;l&ouml;nb&ouml;z\u0151 v&aacute;llalati rendezv&eacute;nyek<\/strong>en.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Sz&iacute;vesen&nbsp;csatlakozn&aacute;l&nbsp;hozz&aacute;nk?<\/strong>&nbsp;<\/h4>\\n<\/div>\\n<div>\\n<p>Ha mindez &uacute;gy hangzik, mint a t&ouml;k&eacute;letes, k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, akkor sz&iacute;vesen megismer&uuml;nk t&eacute;ged jobban. Jelentkezz m&eacute;g ma online \u0171rlapunkon kereszt&uuml;l.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;g&nbsp;maradtak&nbsp;k&eacute;rd&eacute;seid?&nbsp;<br \/><\/strong>Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<\/div>\\n<div>\\n<p><strong>J&ouml;v\u0151beli munkahelyed<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>A&nbsp;Concentrix&nbsp;elk&ouml;telezett&nbsp;az&nbsp;es&eacute;lyegyenl\u0151s&eacute;g&nbsp;mellett<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>B&uuml;szk&eacute;k&nbsp;vagyunk&nbsp;arra,&nbsp;hogy&nbsp;csapatk&eacute;nt&nbsp;&eacute;s&nbsp;v&aacute;llalatk&eacute;nt&nbsp;vil&aacute;gszerte&nbsp;egys&eacute;gesek&nbsp;vagyunk.&nbsp;Elk&ouml;telezettek&nbsp;vagyunk&nbsp;amellett,&nbsp;hogy&nbsp;minden&nbsp;jelentkez\u0151nek&nbsp;egyenl\u0151&nbsp;es&eacute;lyeket&nbsp;biztos&iacute;tsunk,&nbsp;&eacute;s&nbsp;olyan&nbsp;munkak&ouml;rnyezetet&nbsp;teremts&uuml;nk,&nbsp;amely&nbsp;diszkrimin&aacute;ci&oacute;t&oacute;l&nbsp;&eacute;s&nbsp;zaklat&aacute;st&oacute;l&nbsp;mentes. Minden&nbsp;felv&eacute;teli&nbsp;elj&aacute;r&aacute;sunk&nbsp;az&nbsp;&uuml;zleti&nbsp;sz&uuml;ks&eacute;gleteken, a&nbsp;munkak&ouml;ri&nbsp;k&ouml;vetelm&eacute;nyeken&nbsp;&eacute;s&nbsp;a&nbsp;szakmai&nbsp;k&eacute;pes&iacute;t&eacute;seken&nbsp;alapul,&nbsp;tekintet&nbsp;n&eacute;lk&uuml;l&nbsp;sz&aacute;rmaz&aacute;sra,&nbsp;&eacute;letkorra,&nbsp;nemi&nbsp;identit&aacute;sra,&nbsp;szexu&aacute;lis&nbsp;ir&aacute;nyults&aacute;gra,&nbsp;vall&aacute;sra,&nbsp;csal&aacute;di&nbsp;&aacute;llapotra&nbsp;vagy&nbsp;sz&uuml;l\u0151i&nbsp;st&aacute;tuszra,&nbsp;nemzetis&eacute;gre,&nbsp;fogyat&eacute;koss&aacute;gra&nbsp;vagy&nbsp;m&aacute;s, a&nbsp;hat&aacute;lyos&nbsp;nemzeti&nbsp;t&ouml;rv&eacute;nyek&nbsp;&aacute;ltal&nbsp;v&eacute;dett&nbsp;besorol&aacute;sra.<\/em>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Munkav&aacute;llal&aacute;si&nbsp;enged&eacute;ly<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"811871923\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-05-08T01:59:10.744+02:00\",\"created_at\":\"2026-03-31T08:37:20.712+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTU?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"hu\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1705\",\"campaign_id\":\"814\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ VF SOHO \/ German\",\"campaign_type\":\"job_application\",\"job_title\":\"Homeoffice - Telefonischer Kundenberater (m\/w\/d) im Vertrieb\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Bewirb dich jetzt im Homeoffice in Ungarn!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong><span data-olk-copy-source=\\\"MessageBody\\\">Du sprichst Deutsch und lebst in Ungarn?<\/span><\/strong>&nbsp;Dann ist unsere 100% Remote Customer Service Stelle genau das richtige f&uuml;r dich!<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als&nbsp;<strong>Telefonischer Kundenberater (m\/w\/d)&nbsp;<\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder schriftlich.<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start ab sofort | Vollzeit oder Teilzeit, ab 30 Stunden pro Woche | 100% Homeoffice in Ungarn oder am Standort in P&eacute;cs | Servicezeiten: Montag - Freitag zwischen 08:00 und 20:00 Uhr, Samstag zwischen 9:00 und 17:00 Uhr | 5-Tage-Woche | Inbound | Supportsprache: Deutsch &ndash; C1 | unbefristet&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Als <strong>Kundenberater (m\/w\/d)<\/strong>&nbsp;in unserem Team wirst du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Erster Ansprechpartner<strong> f&uuml;r Kleinunternehmen und Selbstst&auml;ndige <\/strong>unseres Auftraggebers im Service-Bereich.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kundenanfragen und -w&uuml;nsche zu allen Vertr&auml;gen, Tarifen und Rechnungen der Kunden bearbeiten <\/strong>und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p>Kunden <strong>aktiv<\/strong> und bedarfsgerecht zu unseren <strong>Produkten beraten<\/strong> und <strong>Verkaufsabschl&uuml;sse erzielen<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Bei der Meldung von<strong> St&ouml;rungen oder technischen Herausforderungen <\/strong>erste Hilfestellungen geben oder<strong> die Anliegen an den zust&auml;ndigen Fachbereich weiterleiten.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation in der <strong>Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse (C1)<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast und deine &Uuml;berzeugungskraft dabei h&ouml;flich mit einflie&szlig;en l&auml;sst.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist <strong>am Standort in P&eacute;cs<\/strong> zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag, zwischen 08:00 und 20.00 Uhr, Samstag 9:00-17:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden, <strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Bereich B2B, im Call Center, in der Kundenberatung oder im Vertrieb.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li>Wir bieten dir einen&nbsp;<strong>100% Homeoffice-Arbeitsplatz<\/strong> ab deinem 2. Arbeitstag an. Die n&ouml;tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P&eacute;cs &uuml;bergeben.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit<\/strong>\u202f(ab\u202f30\u202fStd.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn<\/strong>, welcher durch einen&nbsp;<strong>attraktiven Bonus<\/strong>, Cafeteria, <strong>Provision<\/strong> und Fahrtkostenzusch&uuml;sse erg&auml;nzt wird.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen. <strong>Bewirb dich noch heute &uuml;ber unser Online-Formular<\/strong>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\"><strong>100% Homeoffice<\/strong><\/div>\\n<div class=\\\"ewa-rteLine\\\">oder<\/div>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>#WAH<br \/>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"1147479386\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-05-06T01:59:18.671+02:00\",\"created_at\":\"2026-03-31T08:24:10.905+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1706\",\"campaign_id\":\"813\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ VF SOHO \/ Hungarian\",\"campaign_type\":\"job_application\",\"job_title\":\"\u00dcgyf\u00e9lszolg\u00e1lati oper\u00e1tor (m\/w\/d) - n\u00e9met nyelv\u0171 B2B \u00fcgyf\u00e9lszolg\u00e1lat (Sales)\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Jelentkezz most P\u00e9csre!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p><strong>Olyan&nbsp;munk&aacute;t&nbsp;keresel,&nbsp;amely&nbsp;illik&nbsp;hozz&aacute;d&nbsp;&eacute;s&nbsp;az&nbsp;&eacute;letedhez<\/strong><strong>?<\/strong> Akkor&nbsp;ez&nbsp;a&nbsp;munka&nbsp;pont&nbsp;a&nbsp;megfelel\u0151&nbsp;sz&aacute;modra.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>&Uuml;gyf&eacute;lszolg&aacute;lati oper&aacute;tork&eacute;nt (m\/w\/d)<\/strong>&nbsp;te leszel az els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute; k&uuml;l&ouml;nb&ouml;z\u0151 telefonos vagy &iacute;r&aacute;sbeli &uuml;gyf&eacute;lmegkeres&eacute;sek eset&eacute;ben.<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;gpedig&nbsp;az&nbsp;al&aacute;bbi&nbsp;&aacute;ltal&aacute;nos&nbsp;felt&eacute;telekkel:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Rugalmas kezd&eacute;s | Teljes- vagy r&eacute;szmunkaid\u0151 min. heti 30 &oacute;r&aacute;t&oacute;l | P&eacute;cs &ndash; hibrid-modell megoldhat&oacute; | Rugalmas munkaid\u0151: h&eacute;tf\u0151 &ndash; vas&aacute;rnap, 08:00 &eacute;s 20:00 &oacute;ra k&ouml;z&ouml;tt, szombat 09:00 &eacute;s 17:00 &oacute;ra k&ouml;z&ouml;tt | 5-napos munkarend | Inbound | Nyelvtud&aacute;s: n&eacute;met &ndash; C1 | Hat&aacute;rozatlan id\u0151re<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Mindez &ouml;sszeegyeztethet\u0151 a mindennapjaiddal?<\/strong> T&ouml;k&eacute;letes! Akkor most rajtunk a sor - olvass tov&aacute;bb, &eacute;s hagyd, hogy meggy\u0151zz&uuml;nk t&eacute;ged, &eacute;pp&uacute;gy ahogyan mi is nap mint nap meggy\u0151zz&uuml;k a munkat&aacute;rsainkat. Az olyan d&iacute;jak is ezt bizony&iacute;tj&aacute;k, mint p&eacute;ld&aacute;ul a &bdquo;Global Best Places to Work&rdquo;.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Szakmai&nbsp;&eacute;s&nbsp;szem&eacute;lyes&nbsp;fejl\u0151d&eacute;s<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A karriered sikereit n&aacute;lunk k&ouml;zvetlen&uuml;l is megtapasztalhatod\u202f - a legt&ouml;bb vezet\u0151nk a saj&aacute;t sorainkb&oacute;l ker&uuml;l ki!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Feladataid&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Csapatunk &uuml;gyf&eacute;ltan&aacute;csad&oacute;jak&eacute;nt a k&ouml;vetkez\u0151 feladatokat fogod ell&aacute;tni:<\/p>\\n<ul>\\n<li><strong>Kisv&aacute;llalkoz&aacute;sok &eacute;s egy&eacute;ni v&aacute;llalkoz&oacute;k&nbsp;<\/strong>els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute;ja telekommunik&aacute;ci&oacute;s ter&uuml;leten.<\/li>\\n<li>Az &uuml;gyfelek<strong>&nbsp;szerz\u0151d&eacute;sekkel, d&iacute;jcsomagokkal &eacute;s sz&aacute;ml&aacute;kkal kapcsolatos megkeres&eacute;seinek kezel&eacute;se<\/strong>, valamint az ezekre adott, helyzethez &eacute;s ig&eacute;nyekhez igazod&oacute; v&aacute;laszad&aacute;s.<\/li>\\n<li>Az &uuml;gyfelek<strong>&nbsp;akt&iacute;v<\/strong>, ig&eacute;nyalap&uacute;<strong>&nbsp;tan&aacute;csad&aacute;sa&nbsp;<\/strong>term&eacute;keinkr\u0151l, &eacute;s az<strong>&nbsp;&eacute;rt&eacute;kes&iacute;t&eacute;sek sikeres lez&aacute;r&aacute;sa.<\/strong><\/li>\\n<li><strong>Hibabejelent&eacute;sek &eacute;s m\u0171szaki probl&eacute;m&aacute;k&nbsp;<\/strong>eset&eacute;n els\u0151dleges seg&iacute;ts&eacute;gny&uacute;jt&aacute;s, illetve sz&uuml;ks&eacute;g eset&eacute;n&nbsp;<strong>az &uuml;gyek tov&aacute;bb&iacute;t&aacute;sa az illet&eacute;kes szakter&uuml;lethez.<\/strong><\/li>\\n<li>Az &uuml;gyf&eacute;llel folytatott kommunik&aacute;ci&oacute;<strong>&nbsp;r&ouml;gz&iacute;t&eacute;se az adatb&aacute;zisban<\/strong>, miut&aacute;n az &uuml;gyf&eacute;l megfelel\u0151 megold&aacute;st kapott.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<h4><strong>A&nbsp;profilod&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">A Concentrix t&ouml;k&eacute;letesen illik hozz&aacute;d, amennyiben:<\/p>\\n<ul>\\n<li><strong>K&iacute;v&aacute;l&oacute; N&Eacute;MET nyelvtud&aacute;ssal (C1)<\/strong>&nbsp;rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban<\/li>\\n<li><strong>J&oacute; kommunik&aacute;ci&oacute;<\/strong>s k&eacute;szs&eacute;ged van&nbsp;<strong>&uuml;gyf&eacute;lk&ouml;zpont&uacute;<\/strong>&nbsp;szeml&eacute;lettel, &eacute;s k&eacute;pes vagy a vev\u0151kkel bar&aacute;ts&aacute;gosan, partnerk&eacute;nt kommunik&aacute;lni.<\/li>\\n<li><strong>&Eacute;rdekel az &eacute;rt&eacute;kes&iacute;t&eacute;s<\/strong>, &eacute;s meggy\u0151z\u0151en, ugyanakkor udvariasan tudsz &eacute;rvelni.<\/li>\\n<li>Sz&iacute;vesen dolgozol a&nbsp;<strong>p&eacute;csi<\/strong>, belv&aacute;rosi&nbsp;<strong>irod&aacute;nkban<\/strong>, a betanul&aacute;si id\u0151t k&ouml;vet\u0151en pedig&nbsp;<strong>hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;get<\/strong>&nbsp;biztos&iacute;tunk.<\/li>\\n<li><strong>Nem idegen sz&aacute;modra a csapatmunka&nbsp;<\/strong>&eacute;s az &uuml;gyf&eacute;lorient&aacute;lts&aacute;g<\/li>\\n<li><strong>Magabiztosan&nbsp;<\/strong>haszn&aacute;lod a&nbsp;<strong>sz&aacute;m&iacute;t&oacute;g&eacute;pet<\/strong><\/li>\\n<li><strong>Rugalmasan tudod v&aacute;llalni a m\u0171szakokat<\/strong>&nbsp;az &uuml;gyf&eacute;lszolg&aacute;lat nyitvatart&aacute;si idej&eacute;ben (h&eacute;tf\u0151t\u0151l p&eacute;ntekig 08:00 &eacute;s 20:00 &oacute;ra k&ouml;z&ouml;tt, szombaton 09:00 &eacute;s 17:00 &oacute;ra k&ouml;z&ouml;tt)<\/li>\\n<li>Nyitott vagy a folyamatos fejl\u0151d&eacute;sre &eacute;s tanul&aacute;sra.<\/li>\\n<\/ul>\\n<p>Ide&aacute;lis esetben:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>M&aacute;r rendelkezel kor&aacute;bbi tapasztalattal &uuml;gyf&eacute;lszolg&aacute;lat, call center, vagy &eacute;rt&eacute;kes&iacute;t&eacute;s ter&uuml;let&eacute;n.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Szeretettel&nbsp;v&aacute;rjuk&nbsp;a&nbsp;p&aacute;lyam&oacute;dos&iacute;t&oacute;kat&nbsp;&eacute;s&nbsp;a&nbsp;munk&aacute;ba&nbsp;visszat&eacute;r\u0151ket&nbsp;is!<\/strong> Ha&nbsp;&uacute;gy&nbsp;&eacute;rzed,&nbsp;hogy&nbsp;nem&nbsp;felelsz&nbsp;meg&nbsp;minden&nbsp;krit&eacute;riumnak,&nbsp;akkor&nbsp;is&nbsp;v&aacute;rjuk&nbsp;jelentkez&eacute;sed. Minden&nbsp;t\u0151l&uuml;nk&nbsp;telhet\u0151t&nbsp;megtesz&uuml;nk,&nbsp;hogy&nbsp;megfelel\u0151&nbsp;&aacute;ll&aacute;st&nbsp;k&iacute;n&aacute;ljunk&nbsp;neked&nbsp;-&nbsp;f&uuml;ggetlen&uuml;l&nbsp;att&oacute;l,&nbsp;hogy&nbsp;ez&nbsp;az&nbsp;a&nbsp;poz&iacute;ci&oacute;&nbsp;vagy&nbsp;egy&nbsp;m&aacute;sik.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Juttat&aacute;saink&nbsp;<\/strong><\/h4>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Ebben a poz&iacute;ci&oacute;ban olyan juttat&aacute;sokat k&iacute;n&aacute;lunk, amelyek t&aacute;mogatj&aacute;k az egyedi &eacute;letviteledet:<\/p>\\n<ul>\\n<li>Szeretn&eacute;nk hossz&uacute; t&aacute;von egy&uuml;tt dolgozni veled, ez&eacute;rt&nbsp;<strong>hat&aacute;rozatlan idej\u0171 szerz\u0151d&eacute;s<\/strong>t k&iacute;n&aacute;lunk.<\/li>\\n<li>K&ouml;nnyen el&eacute;rhet\u0151&nbsp;<strong>p&eacute;csi belv&aacute;rosi irod&aacute;nk<\/strong>&nbsp;mellett hossz&uacute;t&aacute;von&nbsp;<strong>hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;g<\/strong>et is biztos&iacute;tunk.<\/li>\\n<li>Csatlakozz hozz&aacute;nk&nbsp;<strong>teljes- vagy r&eacute;szmunkaid\u0151<\/strong>ben (heti 30 &oacute;r&aacute;t&oacute;l)<\/li>\\n<li><strong>Fix &oacute;rab&eacute;rt kapsz<\/strong>, amelyet&nbsp;<strong>vonz&oacute; b&oacute;nusz<\/strong>, cafeteria,&nbsp;<strong>jutal&eacute;krendszer<\/strong>&nbsp;&eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki<\/li>\\n<li>Szeretettel &uuml;dv&ouml;zl&uuml;nk! 3 h&oacute;nap munkaviszony ut&aacute;n&nbsp;<strong>egyszeri, brutt&oacute; 190 000 Ft-os b&oacute;nuszt<\/strong> kapsz!<\/li>\\n<li>Egy&nbsp;<strong>fizetett tr&eacute;ning<\/strong>gel kezdesz (teljes munkaid\u0151ben) egy<strong>&nbsp;szuper csapat<\/strong>ban, melyet k&eacute;pzett tr&eacute;nerek vezetnek<\/li>\\n<li><strong>El\u0151zetes tapasztalatra nincs sz&uuml;ks&eacute;ged.&nbsp;<\/strong>Mentort biztos&iacute;tunk sz&aacute;modra, aki a kezdetekt\u0151l fogva t&aacute;mogatni fog<\/li>\\n<li>Ezen k&iacute;v&uuml;l rendszeres&nbsp;<strong>coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket<\/strong>&nbsp;biztos&iacute;tunk, amelyek a mag&aacute;n&eacute;letedben is hasznodra v&aacute;lnak<\/li>\\n<li>Nagy hangs&uacute;lyt fektet&uuml;nk a&nbsp;<strong>bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sekre &eacute;s karrierlehet\u0151s&eacute;gekre<\/strong>, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>Egy&nbsp;<strong>nyitott &eacute;s motiv&aacute;lt csapatra<\/strong>&nbsp;sz&aacute;m&iacute;thatsz, amely sz&iacute;vesen megismerkedik veled a&nbsp;<strong>k&uuml;l&ouml;nb&ouml;z\u0151 v&aacute;llalati rendezv&eacute;nyek<\/strong>en.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Sz&iacute;vesen&nbsp;csatlakozn&aacute;l&nbsp;hozz&aacute;nk?<\/strong>&nbsp;<\/h4>\\n<\/div>\\n<div>\\n<p>Ha mindez &uacute;gy hangzik, mint a t&ouml;k&eacute;letes, k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, akkor sz&iacute;vesen megismer&uuml;nk t&eacute;ged jobban. Jelentkezz m&eacute;g ma online \u0171rlapunkon kereszt&uuml;l.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;g&nbsp;maradtak&nbsp;k&eacute;rd&eacute;seid?&nbsp;<br \/><\/strong>Virtu&aacute;lis asszisztens&uuml;nk, Dot a WhatsAppon a&nbsp;<span class=\\\"hidden-contact\\\">Kapcsolat a munkaad&oacute;val<\/span>-os sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<\/div>\\n<div>\\n<p><strong>J&ouml;v\u0151beli munkahelyed<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>A&nbsp;Concentrix&nbsp;elk&ouml;telezett&nbsp;az&nbsp;es&eacute;lyegyenl\u0151s&eacute;g&nbsp;mellett<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>B&uuml;szk&eacute;k&nbsp;vagyunk&nbsp;arra,&nbsp;hogy&nbsp;csapatk&eacute;nt&nbsp;&eacute;s&nbsp;v&aacute;llalatk&eacute;nt&nbsp;vil&aacute;gszerte&nbsp;egys&eacute;gesek&nbsp;vagyunk.&nbsp;Elk&ouml;telezettek&nbsp;vagyunk&nbsp;amellett,&nbsp;hogy&nbsp;minden&nbsp;jelentkez\u0151nek&nbsp;egyenl\u0151&nbsp;es&eacute;lyeket&nbsp;biztos&iacute;tsunk,&nbsp;&eacute;s&nbsp;olyan&nbsp;munkak&ouml;rnyezetet&nbsp;teremts&uuml;nk,&nbsp;amely&nbsp;diszkrimin&aacute;ci&oacute;t&oacute;l&nbsp;&eacute;s&nbsp;zaklat&aacute;st&oacute;l&nbsp;mentes. Minden&nbsp;felv&eacute;teli&nbsp;elj&aacute;r&aacute;sunk&nbsp;az&nbsp;&uuml;zleti&nbsp;sz&uuml;ks&eacute;gleteken, a&nbsp;munkak&ouml;ri&nbsp;k&ouml;vetelm&eacute;nyeken&nbsp;&eacute;s&nbsp;a&nbsp;szakmai&nbsp;k&eacute;pes&iacute;t&eacute;seken&nbsp;alapul,&nbsp;tekintet&nbsp;n&eacute;lk&uuml;l&nbsp;sz&aacute;rmaz&aacute;sra,&nbsp;&eacute;letkorra,&nbsp;nemi&nbsp;identit&aacute;sra,&nbsp;szexu&aacute;lis&nbsp;ir&aacute;nyults&aacute;gra,&nbsp;vall&aacute;sra,&nbsp;csal&aacute;di&nbsp;&aacute;llapotra&nbsp;vagy&nbsp;sz&uuml;l\u0151i&nbsp;st&aacute;tuszra,&nbsp;nemzetis&eacute;gre,&nbsp;fogyat&eacute;koss&aacute;gra&nbsp;vagy&nbsp;m&aacute;s, a&nbsp;hat&aacute;lyos&nbsp;nemzeti&nbsp;t&ouml;rv&eacute;nyek&nbsp;&aacute;ltal&nbsp;v&eacute;dett&nbsp;besorol&aacute;sra.<\/em>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Munkav&aacute;llal&aacute;si&nbsp;enged&eacute;ly<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"3541241988\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-03-31T08:21:19.744+02:00\",\"created_at\":\"2026-03-31T08:05:08.799+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTM?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"hu\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1113\",\"campaign_id\":\"16385\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1718284\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\",\"street\":\"NLD Work-at-Home\",\"address\":\"NLD Work-at-Home\",\"city\":\"NLD\",\"state\":\"Drenthe\",\"postal_code\":\".\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div>solution Architect for Dynamics 365 Customer Engagement and Power Platform<\/div><div>We are looking for a principal (L4), qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect<span>\u00a0<\/span><b>with strong technical skills<\/b>. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/div><div><\/div><div>Overview<\/div><ul><li>Location: Netherlands<\/li><li>Language: Dutch and fluent English<\/li><li>Travel: less than 20% is expected<\/li><li>Years of Experience: 15&#43;<\/li><\/ul><div><\/div><div>Mandatory Experience Profile<\/div><ul><li>The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.<\/li><li>Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.<\/li><li>15&#43; years of experience in cloud technologies, information technology (IT) consulting\/support, systems administration, system architecture, OR equivalent experience.<\/li><li>Expert knowledge in Dynamics 365 CE apps, such as Sales, Customer Insights, Customer Service, and Field Service<\/li><li>Strong proficiency in developing, optimizing, and maintaining solutions and architecture of D365 CE apps and model-driven apps.<ul><li>Design, customize, and administer UI and business logic using the Power Platform.<\/li><li>Being able to conduct code reviews for C#, JavaScript, and TypeScript.<\/li><li>Experience with Azure Application Insights and designing Kusto queries to investigate and mitigate performance issues.<\/li><li>Having a basic understanding of network performance indicators and the ability to read network traces.<\/li><\/ul><\/li><li>Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.<ul><li>Familiarity with integrating data from Dataverse and other sources.<\/li><li>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/li><\/ul><\/li><li>Strong ability to engage with key technical stakeholders and business decision makers.<\/li><li>Ability to effectively resolve complex Power Apps issues and architectural challenges using strong analytical and collaborative skills, with demonstrated experience delivering clear findings reports and presenting actionable recommendations to stakeholders.<\/li><li>Strong commitment to staying updated on modern engineering practices and tools.<\/li><li>Experience in customer-facing roles.<\/li><\/ul><div><\/div><div>Desirable requirements<\/div><ul><li>Experience with Power FX.<\/li><li>Architect and Functional Consultant level Microsoft certifications are preferred.<\/li><\/ul>\",\"ats_external_id\":\"R1718284\",\"location\":\"NLD, Drenthe\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T08:13:50.118+08:00\",\"created_at\":\"2026-03-31T02:04:24.518+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1718284-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"organization_reference_id\":\"WNL11\"},\"location\":{\"city\":\"NLD\",\"state\":\"Drenthe\",\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"NL-MIS-MISCE-Y0\",\"wid\":\"b67da9176e3d1062f9e4318e7e9fc352\",\"descriptor\":\"NLD Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371554\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1718284-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1718284-1\/apply\",\"job_requisition_id\":\"R1718284\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"custom_reference_id\":null,\"company_reference_id\":\"WNL11\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1718284\",\"wid\":\"23332f66415f1020f36ba3b2e03d0000\",\"descriptor\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1114\",\"campaign_id\":\"16383\",\"campaign_title\":\"Recruiter I R1717268\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter\",\"street\":\"MEX Merida - EDIFICIO TORRE INDICO Calle 60 #1 Av. PROL. PASEO MONTEJO COLONIA V\u00cdA MONTEJO\",\"address\":\"MEX Merida - EDIFICIO TORRE INDICO Calle 60 #1 Av. PROL. PASEO MONTEJO COLONIA V\u00cdA MONTEJO\",\"city\":\"Merida\",\"state\":\"Yucat\u00e1n\",\"postal_code\":\"97204\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Recruiter I ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li><p>Responsible for assisting with implementation and administration of recruitment programs<\/p><\/li><li><p>Receive, screen, and file incoming resumes, background, and reference checks<\/p><\/li><li><p>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/p><\/li><li><p>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/p><\/li><li><p>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/p><\/li><li><p>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/p><\/li><li><p>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/p><\/li><li><p>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/p><\/li><li><p>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting processes<\/p><\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li><p>Less than two years of relevant experience<\/p><\/li><li><p>Bachelor&#39;s Degree preferred<\/p><\/li><li><p>Strong communication skills, both written and verbal<\/p><\/li><li><p>Ability to multi-task, prioritize, and meet timelines on deliverable<\/p><\/li><li><p>Proficient in Microsoft Office<\/p><\/li><li><p>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/p><\/li><li><p>Sense of professionalism and ability to develop relationships<\/p><\/li><li><p>Strong attention to detail<\/p><\/li><li><p>Ability to handle and maintain confidential information<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1717268\",\"location\":\"Merida, Yucat\u00e1n\",\"job_type\":\"full_time\",\"salary\":\"18538.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-13T08:04:08.606+08:00\",\"created_at\":\"2026-03-31T02:04:23.626+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Merida---EDIFICIO-TORRE-INDICO-Calle-60-1-Av-PROL-PASEO-MONTEJO-COLONIA-VA-MONTEJO\/Recruiter_R1717268\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b89e85d5ff0000\",\"descriptor\":\"Onelink Mexico S.A. de C.V.\",\"reference_id\":\"WMX03\",\"organization_reference_id\":\"WMX03\"},\"location\":{\"city\":\"Merida\",\"state\":\"Yucat\u00e1n\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"97204\",\"primary_location\":{\"id\":\"MX-MER-TORRE-01\",\"wid\":\"6cb4db9d9751101d8532a88d16d70000\",\"descriptor\":\"MEX Merida - EDIFICIO TORRE INDICO Calle 60 #1 Av. PROL. PASEO MONTEJO COLONIA V\u00cdA MONTEJO\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mariafernanda.almonaci@concentrix.com\"},\"first_name\":\"Almonaci Quintanar, Maria Fernanda\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"},{\"id\":\"103424822\",\"wid\":\"c820ad8c972910323ab258cac70e0000\",\"descriptor\":\"Yumilaky Sauza Hern\u00e1ndez (103424822)\"},{\"id\":\"101922705\",\"wid\":\"8285d273b9d60101f3e22debab900000\",\"descriptor\":\"Mar\u00eda \u00c1lvarez (101922705)\"},{\"id\":\"101697356\",\"wid\":\"6b8098b2fb80018d9de0b1628d2ee944\",\"descriptor\":\"Maria Fernanda Almonaci Quintanar (101697356)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0922\",\"descriptor\":\"Recruiter I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366777\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Merida---EDIFICIO-TORRE-INDICO-Calle-60-1-Av-PROL-PASEO-MONTEJO-COLONIA-VA-MONTEJO\/Recruiter_R1717268\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Merida---EDIFICIO-TORRE-INDICO-Calle-60-1-Av-PROL-PASEO-MONTEJO-COLONIA-VA-MONTEJO\/Recruiter_R1717268\/apply\",\"job_requisition_id\":\"R1717268\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0b89e85d5ff0000\",\"descriptor\":\"Onelink Mexico S.A. de C.V.\",\"reference_id\":\"WMX03\",\"custom_reference_id\":null,\"company_reference_id\":\"WMX03\"},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"emanuel.pozos@concentrix.com\"},\"first_name\":\"Emanuel Pozos Silva (102082368)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1717268\",\"wid\":\"3ca17bac56fa1020f66fa10107b10000\",\"descriptor\":\"Recruiter\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1115\",\"campaign_id\":\"16378\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1718230\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Virtual Desktop \/ W365 (German and English) (M\/F.D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><\/div><div><\/div><div>The AVD \/ W365 Customer Engineer will work directly with customers, as a consultant and technical advisor to:<br \/>\u00a0<\/div><div><b>Architectural Design &amp; Strategy<\/b><\/div><ul><li><b>Design for Resilience:<\/b><span>\u00a0<\/span>Lead architectural design sessions to build scalable, secure, and resilient virtual desktop solutions with strong focus on BCDR strategies for mission-critical environments.<\/li><li><b>Modernization:<\/b>\u00a0Guide customers from legacy on-premises VDI (Citrix\/VMware) to cloud-native solutions like AVD and Windows 365.<\/li><li><b>Trusted Advisor:<\/b>\u00a0Act as the primary technical point of contact for customer IT executives and architects, bridging the gap between business goals and technical implementation.<\/li><\/ul><div><b>\u00a0<\/b><\/div><div><b>Technical Implementation &amp; Engineering<\/b><\/div><ul><li><b>Image &amp; Profile Management:<\/b>\u00a0Design and implement automated image creation solutions (i.e. Azure Image Builder) and robust profile management strategies using FSLogix containers.<\/li><li><b>Endpoint Management:<\/b><span>\u00a0<\/span>Drive the integration of Microsoft Intune for managing physical and virtual endpoints.<\/li><li><b>Application Strategy:<\/b><span>\u00a0<\/span>Advise on application delivery and packaging, specifically modern formats like MSIX and App Attach to decouple applications from base images.<\/li><li><b>Automation:<\/b>\u00a0Utilize PowerShell, Azure CLI, ARM or Biceps to automate deployment, scaling, and monitoring tasks, reducing manual operational overhead.<\/li><\/ul><div><b>\u00a0<\/b><\/div><div><b>Operational Excellence &amp; Troubleshooting<\/b><\/div><ul><li><b>Deep Dive Troubleshooting:<\/b>\u00a0Apply a methodical, analytical approach to resolve complex performance issues (latency, login times, resource contention) in large-scale environments.<\/li><li><b>Monitoring:<\/b>\u00a0Implement Azure Monitor and Log Analytics to provide proactive insights into host pool health and user experience.<\/li><\/ul><div><\/div><div><\/div><div><b>Ideal candidate experience:<\/b><\/div><div>Minimum of 5 years working as a depth expert and technology owner or consultant for AVD \/ W365.<br \/>Minimum of 10-15 years of experience of working with Windows Client Environments, ideally also Azure environments<\/div><div><\/div><div><b>Required Hard Skills<\/b><\/div><ul><li><b>Core Virtualization:<\/b><span>\u00a0<\/span>Deep, hands-on expertise in Azure Virtual Desktop and\/or Windows 365. Strong background in Hyper-V and RDS.<\/li><li><b>Identity &amp; Security:<\/b><span>\u00a0<\/span>Solid understanding of Azure Entra ID, Hybrid Identity, Conditional Access, and RBAC models.<\/li><li><b>Infrastructure:<\/b><span>\u00a0<\/span>Proficiency in Azure Infrastructure (Networking, Storage, Compute).<\/li><li><b>Automation:<\/b>\u00a0Confident in PowerShell scripting for automation and system management.<\/li><li><b>OS Proficiency:<\/b>\u00a0Deep knowledge of Windows 10\/11.<\/li><\/ul><div><b>\u00a0<\/b><\/div><div><b>Professional Experience<\/b><\/div><ul><li><b>Public Sector Focus:<\/b><span>\u00a0<\/span>Passion for and willingness to work with public sector customers, understanding their unique compliance and security requirements.<\/li><li><b>Experience:<\/b>\u00a0Degree in Computer Science, IT, or equivalent practical experience. Long-term experience with large enterprise customers and complex IT landscapes.<\/li><li><b>Languages:<\/b>\u00a0Excellent command of German and English (spoken and written) is mandatory for this role.<\/li><li><b>Mobility:<\/b>\u00a0Valid driver\u2019s license and willingness to travel frequently to customer sites across Germany.<\/li><\/ul><div><b>\u00a0<\/b><\/div><div><b>Preferred (Nice to Have)<\/b><\/div><ul><li><b>Certifications:<\/b><span>\u00a0<\/span>Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140) is highly preferred. Other relevant certs: Azure Administrator (AZ-104) or Azure Solutions Architect (AZ-305).<\/li><li><b>Legacy Knowledge:<\/b><span>\u00a0<\/span>Experience with Citrix DaaS or VMware Horizon is helpful for migration conversations but not strictly required.<\/li><li><b>Network Security:<\/b><span>\u00a0<\/span>Understanding of hub-and-spoke topology, ExpressRoute, and firewall configuration for VDI.<\/li><\/ul>\",\"ats_external_id\":\"R1718230\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:14:44.588+08:00\",\"created_at\":\"2026-03-31T02:04:20.818+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Virtual-Desktop---W365--M-FD-_R1718230\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367612\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Virtual-Desktop---W365--M-FD-_R1718230\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Virtual-Desktop---W365--M-FD-_R1718230\/apply\",\"job_requisition_id\":\"R1718230\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1718230\",\"wid\":\"64e915f9b14b1020f5d1121637bd0000\",\"descriptor\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Virtual Desktop \/ W365 (German and English) (M\/F.D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1116\",\"campaign_id\":\"16377\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1718185\",\"campaign_type\":\"job_application\",\"job_title\":\"Copilot Cloud Solution Architect (German-speaking) \u200b(M\/F\/D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Role Overview<\/b><\/p><p><\/p><p>We are seeking a highly skilled and experienced<span>\u00a0<\/span><b>Microsoft 365 Copilot &amp; AI Solutions Architect<\/b><b> <span>(German-speaking) \u2013 Work-at-home\u200b<\/span><\/b><b>.<\/b><span>\u00a0<\/span><\/p><p><\/p><p>The ideal candidate will drive our customers\u2019 AI transformation journey by leveraging Copilot Chat, AI Agents, and Microsoft 365 Copilot to unlock business value, improve productivity, and accelerate innovation. This is a customer-facing role that requires strong communication skills and the ability to engage with both technical and business stakeholders as a trusted advisor.<\/p><p><\/p><p>As a CSA, you will play a key role in helping enterprise customers adopt and scale AI solutions, guiding them through architectural design, implementation, and change management to achieve measurable ROI.<\/p><p><\/p><p><i><b>Note: German and English are both mandatory requirements for this role. <\/b><\/i><\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Act as a<span>\u00a0<\/span><b>trusted advisor<\/b>, translating customer challenges into AI-driven solutions that deliver business value and ROI<\/li><li>Lead<span>\u00a0<\/span><b>architecture design and technical engagements<\/b><span>\u00a0<\/span>focused on Copilot Chat, AI Agents, and Microsoft 365 Copilot<\/li><li>Drive<span>\u00a0<\/span><b>AI adoption and customer success<\/b>, ensuring long-term usage and value realization<\/li><li>Design and implement<span>\u00a0<\/span><b>AI agents and Copilot solutions<\/b>, including prompt engineering and workflow automation<\/li><li>Support<span>\u00a0<\/span><b>AI transformation initiatives<\/b>, including adoption strategies and organizational change management<\/li><li>Collaborate with sales, engineering, and delivery teams to identify<span>\u00a0<\/span><b>growth opportunities and expansion scenarios<\/b><\/li><li>Contribute to<span>\u00a0<\/span><b>knowledge sharing, reusable IP, and best practices<\/b><span>\u00a0<\/span>across the organization<\/li><li>Continuously learn and stay current with<span>\u00a0<\/span><b>AI technologies, Copilot capabilities, and industry trends.<\/b><\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li>10&#43; years of experience in cloud, IT consulting, architecture, or related technical roles.<\/li><li>Proven experience in<span>\u00a0<\/span><b>customer-facing roles<\/b>, leading workshops, and technical discussions<\/li><li>Strong experience working in<span>\u00a0<\/span><b>enterprise environments<\/b><span>\u00a0<\/span>with complex stakeholders.<\/li><\/ul><p><\/p><p><b>Technical Expertise<\/b><\/p><ul><li>Hands-on experience with:<\/li><li><b>Microsoft 365 Copilot, Copilot Chat, and AI-powered productivity solutions<\/b><\/li><li>Designing and deploying<span>\u00a0<\/span><b>AI agents<\/b><span>\u00a0<\/span>(Copilot Studio, Agents Toolkit, low-code\/pro-code tools)<\/li><li>Strong understanding of:<\/li><li><b>AI architecture and foundation models<\/b><\/li><li>Prompt engineering and AI solution design<\/li><li>Microsoft Graph and enterprise data integration.<\/li><li>Experience with:<\/li><li>Programming\/scripting (e.g.,<span>\u00a0<\/span><b>Python, .NET, JavaScript, PowerShell<\/b>)<\/li><li>AI frameworks (e.g.,<span>\u00a0<\/span><b>Semantic Kernel, LangChain<\/b>)<\/li><li>Cloud and Microsoft 365 ecosystem (Teams, Outlook, SharePoint, etc.)<\/li><\/ul><p><\/p><p><b>Additional Skills (Preferred)<\/b><\/p><ul><li>Experience building or customizing<span>\u00a0<\/span><b>AI solutions and Copilot extensions<\/b><\/li><li>Strong troubleshooting and optimization skills for AI deployments<\/li><li>Knowledge of<span>\u00a0<\/span><b>security, compliance, and Responsible AI practices<\/b><\/li><li>Experience integrating AI solutions with<span>\u00a0<\/span><b>enterprise systems and APIs<\/b><\/li><li>Relevant Microsoft certifications in<span>\u00a0<\/span><b>AI, Azure, or Microsoft 365.<\/b><\/li><\/ul><p><\/p><p><b>#WAH <\/b><\/p>\",\"ats_external_id\":\"R1718185\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-07T16:11:53.021+08:00\",\"created_at\":\"2026-03-31T02:04:20.509+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Copilot-Cloud-Solution-Architect--M-F-D-_R1718185\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"alejandra.barrera@concentrix.com\"},\"first_name\":\"Barrera, Alejandra\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103263265\",\"wid\":\"a92aa592eff11001efa43bec5c0a0000\",\"descriptor\":\"Alejandra Barrera (103263265)\"},{\"id\":\"101798645\",\"wid\":\"f83321edf36d01ff00f3fdaee60b5d8d\",\"descriptor\":\"Vivek Kaul (101798645)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371547\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Copilot-Cloud-Solution-Architect--M-F-D-_R1718185\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Copilot-Cloud-Solution-Architect--M-F-D-_R1718185\/apply\",\"job_requisition_id\":\"R1718185\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1718185\",\"wid\":\"39459898363b1020f5a0a1c99a3b0000\",\"descriptor\":\"Copilot Cloud Solution Architect (German-speaking) \u200b(M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1117\",\"campaign_id\":\"16376\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1718281\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform (M\/F\/D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div>Solution Architect for Dynamics 365 Customer Engagement and Power Platform<\/div><div>We are looking for a principal (L4), qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect<span>\u00a0<\/span><b>with strong technical skills<\/b>. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/div><div><\/div><div>Overview<\/div><ul><li>Location: Germany<\/li><li>Language: German and fluent English<\/li><li>Travel: less than 20% is expected<\/li><li>Years of Experience: 15&#43;<\/li><\/ul><div><\/div><div>Mandatory Experience Profile<\/div><ul><li>The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.<\/li><li>Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.<\/li><li>15&#43; years of experience in cloud technologies, information technology (IT) consulting\/support, systems administration, system architecture, OR equivalent experience.<\/li><li>Expert knowledge in Dynamics 365 CE apps, such as Sales, Customer Insights, Customer Service, and Field Service<\/li><li>Strong proficiency in developing, optimizing, and maintaining solutions and architecture of D365 CE apps and model-driven apps.<ul><li>Design, customize, and administer UI and business logic using the Power Platform.<\/li><li>Being able to conduct code reviews for C#, JavaScript, and TypeScript.<\/li><li>Experience with Azure Application Insights and designing Kusto queries to investigate and mitigate performance issues.<\/li><li>Having a basic understanding of network performance indicators and the ability to read network traces.<\/li><\/ul><\/li><li>Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.<ul><li>Familiarity with integrating data from Dataverse and other sources.<\/li><li>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/li><\/ul><\/li><li>Strong ability to engage with key technical stakeholders and business decision makers.<\/li><li>Ability to effectively resolve complex Power Apps issues and architectural challenges using strong analytical and collaborative skills, with demonstrated experience delivering clear findings reports and presenting actionable recommendations to stakeholders.<\/li><li>Strong commitment to staying updated on modern engineering practices and tools.<\/li><li>Experience in customer-facing roles.<\/li><\/ul><div><\/div><div>Desirable requirements<\/div><ul><li>Experience with Power FX.<\/li><li>Architect and Functional Consultant level Microsoft certifications are preferred.<\/li><\/ul>\",\"ats_external_id\":\"R1718281\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"0.1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-21T22:07:05.314+08:00\",\"created_at\":\"2026-03-31T02:04:19.829+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Gera-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform--M-F-D-_R1718281\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jaydee.lazo@concentrix.com\"},\"first_name\":\"Lazo, Jay Dee\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368967\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Gera-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform--M-F-D-_R1718281\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Gera-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform--M-F-D-_R1718281\/apply\",\"job_requisition_id\":\"R1718281\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1718281\",\"wid\":\"b31981afaa731020f60ad9450d640000\",\"descriptor\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform (M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1118\",\"campaign_id\":\"16373\",\"campaign_title\":\"Director, External Marketing R1718071\",\"campaign_type\":\"job_application\",\"job_title\":\"Marketing Director \u2013 AI Products\",\"street\":\"USA FL Work-at-Home\",\"address\":\"USA FL Work-at-Home\",\"city\":\"USA\",\"state\":\"Florida\",\"postal_code\":\"32301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>iX is a key part of our growth portfolio. This is an opportunity to lead and build a global marketing function for a high-priority AI product set, while gaining exposure to enterprise scale and complexity.<\/p><p>We are not looking for a caretaker. We are looking for a builder and leader with a scale-up mindset.<\/p><p>You will act as a true business partner to the Global Product Organisation, shaping positioning, launches and commercial strategy from the inside. You will fight for every user, every subscription and every dollar of revenue.<\/p><p>You operate with urgency, ownership and clarity. You know when to leverage the strength of a global marketing organisation and when to move fast and get things done yourself.<\/p><p>The mandate is clear: Build momentum. Drive adoption. Win market share.<\/p><p>This is a global role, working across regions, functions and partners, with responsibility for setting direction, leading others and raising the bar for how product marketing is done.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Strategic Business Partner to Product<\/b><\/p><ul><li>Partner closely with the Global Product Organisation to shape positioning, messaging and go-to-market strategy.<\/li><li>Translate complex AI capabilities into clear, differentiated and commercially compelling value propositions.<\/li><li>Influence roadmap discussions with market insight, customer feedback and competitive intelligence.<\/li><\/ul><ul><li>Ensure launches are commercially sharp, competitive and execution-ready across all regions.<\/li><\/ul><p><\/p><p><b>Own the End-to-End Marketing Strategy<\/b><\/p><ul><li>Define and execute the global marketing strategy for iX AI products across awareness, acquisition and retention.<\/li><li>Identify priority segments, use cases and commercial opportunities with precision.<\/li><li>Build positioning that clearly differentiates iX in competitive and fast-moving AI markets.<\/li><li>Establish a clear point of view on trust, responsible AI, data privacy and governance as part of the iX narrative.<\/li><\/ul><p><b>Drive Growth, Adoption and Revenue<\/b><\/p><ul><li>Develop demand generation initiatives that drive user acquisition, activation and subscription growth.<\/li><li>Optimise the full funnel from awareness through conversion, usage and retention.<\/li><li>Test, iterate and refine messaging, channels and offers based on performance data.<\/li><li>Track impact rigorously and tie marketing activity directly to revenue and product usage outcomes.<\/li><\/ul><p><\/p><p><b>Lead and Build Capability<\/b><\/p><ul><li>Act as a leader of others, setting direction, expectations and a strong bias for action.<\/li><li>Build and scale the right mix of skills across product marketing, growth, PLG and enablement over time.<\/li><li>Attract, develop and inspire high-performing talent with a builder mentality.<\/li><li>Create clarity and momentum in an environment where speed and prioritisation matter.<\/li><\/ul><p><b>Product-Led Growth and Community<\/b><\/p><ul><li>Strengthen product-led growth (PLG) motions, including activation, adoption and expansion.<\/li><li>Help build and scale user communities, advocacy and feedback loops that accelerate learning and growth.<\/li><li>Partner with Product and Engineering to improve onboarding, usage and self-serve experiences.<\/li><\/ul><p><\/p><p><b>Partner and Ecosystem Marketing<\/b><\/p><ul><li>Develop and execute partner and ecosystem marketing strategies, including co-marketing with platforms such as Microsoft, AWS and other strategic partners.<\/li><li>Leverage partnerships to accelerate credibility, reach and adoption in the AI market.<\/li><li>Work closely with alliances and sales teams to turn ecosystem relationships into growth engines.<\/li><\/ul><p><\/p><p><b>Operate as a Full-Stack, High-Ownership Marketer<\/b><\/p><ul><li>Lead or directly execute across product marketing, launches, digital campaigns and sales enablement.<\/li><li>Know when to leverage central marketing expertise such as brand, content, creative and performance.<\/li><li>Know when speed matters more than process and take ownership to deliver.<\/li><li>Balance strategic clarity with hands-on execution.<\/li><\/ul><p><\/p><p><b>Compete Relentlessly<\/b><\/p><ul><li>Develop clear competitive positioning, narratives and battlecards.<\/li><li>Ensure iX shows up with confidence and clarity against established and emerging AI players.<\/li><li>Drive bold messaging that reflects a challenger mindset.<\/li><\/ul><p><\/p><p><b>Objectives &amp; Measures of Success<\/b><\/p><ul><li>Growth in product adoption and subscription revenue.<\/li><li>Improved activation, conversion and retention across the funnel.<\/li><li>Clear differentiation and leadership in trust, AI credibility and positioning.<\/li><li>Successful, high-impact global product launches.<\/li><li>Marketing contribution directly linked to revenue and usage outcomes.<\/li><li>Strong, effective collaboration between Product, Marketing, Sales and Partners.<\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Concentrix is a great match if you have:<\/p><p><\/p><p><b>Essential<\/b><\/p><ul><li>Proven experience in a start-up or scale-up AI, SaaS or technology environment.<\/li><li>Strong track record driving user acquisition, adoption and subscription growth.<\/li><li>Deep expertise in product marketing, positioning, competitive strategy and demand generation.<\/li><li>Experience acting as a close commercial partner to Product teams.<\/li><li>Demonstrated ability to lead others, set direction and scale capability.<\/li><li>Comfortable operating in ambiguity and building structure, momentum and clarity from the ground up.<\/li><li>Commercial mindset with strong analytical capability and ownership of results.<\/li><li>Willingness to execute directly and operate hands-on when required.<\/li><\/ul><p><b>Highly Desirable<\/b><\/p><ul><li>Direct experience marketing AI or machine-learning-driven products.<\/li><li>Strong AI fluency, including the ability to speak credibly about trust, responsible AI, data privacy and governance.<\/li><li>Experience with product-led growth (PLG) motions and community-driven adoption.<\/li><li>Experience building or scaling partner and ecosystem marketing programmes.<\/li><li>Experience competing against well-funded or category-leading technology players.<\/li><li>Exposure to subscription, usage-based or hybrid pricing models.<\/li><\/ul><p><b>Core Competencies &amp; Leadership Capabilities<\/b><\/p><ul><li>Challenger, builder and growth-oriented mindset.<\/li><li>Commercially disciplined and performance-driven.<\/li><li>High ownership with a strong bias toward action.<\/li><li>Credible leader who can influence across product, sales and partners.<\/li><li>Comfortable navigating enterprise complexity while operating at scale-up speed.<\/li><\/ul><ul><li>Resilient, competitive and outcome-focused.<\/li><li><\/li><\/ul><p><b>Working Model &amp; Travel<\/b><\/p><ul><li>Global remit, working closely with Product, Sales, Partners and central Marketing.<\/li><li>High autonomy with clear accountability for growth and revenue outcomes.<\/li><li>Travel as required to support launches, partners and customer engagement.<\/li><\/ul><p><\/p><p>The base salary range for this position is $134,000 - $170,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>The deadline for applying for this position is: <b>May 18th, 2026<\/b>. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Employment Opportunity<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u00b7 English<\/p><p>\u00b7 Spanish<\/p><p><\/p><p>Accommodation<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p>Artificial Intelligence<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p>Work Authorization<\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.<\/p><p><\/p><p>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE:<\/p>\",\"ats_external_id\":\"R1718071\",\"location\":\"USA, Florida\",\"job_type\":\"full_time\",\"salary\":\"134000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-08T00:05:04.412+08:00\",\"created_at\":\"2026-03-31T00:05:03.875+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Marketing-Director---AI-Products_R1718071\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32301\",\"primary_location\":{\"id\":\"US-WAH-FLORI-00\",\"wid\":\"b67da9176e3d1062f9df5ef73bd5bf01\",\"descriptor\":\"USA FL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0412\",\"descriptor\":\"Director, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369569\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Marketing-Director---AI-Products_R1718071\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Marketing-Director---AI-Products_R1718071\/apply\",\"job_requisition_id\":\"R1718071\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f9af6d726098019bab7d69163c069fbc\",\"descriptor\":\"(CORP) Corporate Marketing\",\"reference_id\":\"CORPORATEMKTNG\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rob.hamblett@concentrix.com\"},\"first_name\":\"Rob Hamblett (102526725)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1718071\",\"wid\":\"b31981afaa731020f1d95b12c4070000\",\"descriptor\":\"Marketing Director \u2013 AI Products\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1119\",\"campaign_id\":\"16371\",\"campaign_title\":\"Director, External Marketing R1716455\",\"campaign_type\":\"job_application\",\"job_title\":\"Director, Social Media\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We are building a B2B challenger brand, one that doesn\u2019t blend in, doesn\u2019t play it safe, and doesn\u2019t sound like everyone else in enterprise tech.\\nSocial is one of our most powerful stages. It\u2019s where our point of view shows up, where our leaders earn credibility and it\u2019s where buyers, partners, and talent decide whether we feel relevant, or forgettable.\\nThis role exists to make sure we show up with confidence, clarity, and impact.\\nYou will own the global social media strategy for Concentrix, unifying a complex ecosystem of corporate, regional, local and executive channels into one distinctive, intelligent, brand voice. This is not a channel management role. It\u2019s about influence, reputation, and shaping how the brand is experienced on leading social channels.\\nThe mandate is simple: Build something differentiated, make it visible and that the brand leads with authority.\\n________________________________________\\nKey Responsibilities\\nLead Global Social Media Strategy\\n\u2022\\tDefine and deliver a global social media strategy across corporate, regional, local and executive channels.\\n\u2022\\tTranslate corporate strategy, product innovation, and leadership thinking into social content people actually want to follow, share, and discuss.\\n\u2022\\tEstablish a clear, challenger-brand voice that is consistent globally but culturally fluent locally.\\n\u2022\\tSet standards for how Concentrix shows up with confidence, credibility, human, and distinctive.\\nBuild Influence at Scale\\n\u2022\\tLead executive and ambassador social programs that build authentic visibility and thought leadership.\\n\u2022\\tPartner closely with senior leaders to shape narratives and elevate their presence online and in their circles of influence.\\n\u2022\\tEnsure social content strengthens brand credibility with buyers, partners, and talent.\\nDrive Performance and Insight\\n\u2022\\tOwn social listening, insights, and performance reporting across the global ecosystem.\\n\u2022\\tMove beyond vanity metrics to understand impact on brand perception, reputation, and commercial outcomes.\\n\u2022\\tUse insight to continuously refine strategy, content formats, and channel focus.\\nCreate a Scalable Global Operating Model\\n\u2022\\tEvolve governance, playbooks, and operating systems that enable speed without sacrificing quality.\\n\u2022\\tAlign more than 200 global handles under a shared strategic framework.\\n\u2022\\tCollaborate with regional teams to balance global consistency with local relevance.\\nPush Creative and Cultural Relevance\\n\u2022\\tMonitor emerging platforms, formats, and cultural trends, and act early.\\n\u2022\\tEncourage experimentation, innovation, and smart risk-taking.\\n\u2022\\tEnsure social content reflects a challenger mindset and earns attention in crowded feeds.\\nBuild and Lead the Team\\n\u2022\\tBuild, lead, and develop a high-performing global social media team.\\n\u2022\\tPartner closely with Marketing, Communications, Sales, Product, and Creative teams to deliver integrated campaigns.\\n\u2022\\tSet a high bar for originality, quality, and impact.\\n________________________________________\\nObjectives & Measures of Success\\n\u2022\\tConcentrix is recognized as one of the most distinctive and credible B2B  challenger brands on social.\\n\u2022\\tSocial content is shared, referenced, and discussed, not ignored.\\n\u2022\\tSenior leaders are visible, authentic, and influential online.\\n\u2022\\tGlobal social channels operate with clarity, confidence, and consistency.\\n\u2022\\tSocial activity demonstrably supports brand growth, reputation, and commercial outcomes.\\n\u2022\\tA scalable, future-ready global social media operating model is in place.\\n________________________________________\\nQualifications & Experience\\nEssential\\n\u2022\\tNative English speaker with exceptional editorial standards.\\nSignificant experience leading social media strategy within a global enterprise organization.\\n\u2022\\tStrong understanding of B2B technology, services, or intelligent solutions environments.\\n\u2022\\tProven track record of building and scaling complex, multi-market social ecosystems.\\n\u2022\\tExperience working closely with senior executives and influencing at leadership level.\\n\u2022\\tStrong analytical mindset with the ability to connect insight to action.\\n\u2022\\tComfortable operating in global, matrixed organization.\\n\u2022\\tDeep understanding of social formats, culture, pacing, and tone.\\nNice to Have\\n\u2022\\tExperience across both B2B and consumer or agency environments.\\n\u2022\\tExposure to executive thought leadership or ambassador programs at scale.\\n\u2022\\tExperience evolving governance models in large, decentralized organizations.\\n\u2022\\tInternational experience and strong cultural fluency.\\n________________________________________\\nCore Competencies & Leadership Capabilities\\n\u2022\\tStrategic and commercially grounded.\\n\u2022\\tCreatively ambitious with strong editorial judgement.\\n\u2022\\tConfident influencing senior stakeholders.\\n\u2022\\tDisciplined builder of systems and standards.\\n\u2022\\tCurious, culturally fluent, and trend aware.\\n\u2022\\tComfortable challenging conventional B2B approaches.\\n\u2022\\tHigh standards for quality, originality, and impact.\",\"long_description\":\"<p>We\u2019re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>We are building a B2B challenger brand, one that doesn\u2019t blend in, doesn\u2019t play it safe, and doesn\u2019t sound like everyone else in enterprise tech.<br \/>Social is one of our most powerful stages. It\u2019s where our point of view shows up, where our leaders earn credibility and it\u2019s where buyers, partners, and talent decide whether we feel relevant, or forgettable.<br \/>This role exists to make sure we show up with confidence, clarity, and impact.<br \/>You will own the global social media strategy for Concentrix, unifying a complex ecosystem of corporate, regional, local and executive channels into one distinctive, intelligent, brand voice. This is not a channel management role. It\u2019s about influence, reputation, and shaping how the brand is experienced on leading social channels.<br \/>The mandate is simple: Build something differentiated, make it visible and that the brand leads with authority.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><br \/><b>Lead Global Social Media Strategy<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Define and deliver a global social media strategy across corporate, regional, local and executive channels.<br \/>\u2022\u00a0\u00a0 \u00a0Translate corporate strategy, product innovation, and leadership thinking into social content people actually want to follow, share, and discuss.<br \/>\u2022\u00a0\u00a0 \u00a0Establish a clear, challenger-brand voice that is consistent globally but culturally fluent locally.<br \/>\u2022\u00a0\u00a0 \u00a0Set standards for how Concentrix shows up with confidence, credibility, human, and distinctive.<br \/><b>Build Influence at Scale<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Lead executive and ambassador social programs that build authentic visibility and thought leadership.<br \/>\u2022\u00a0\u00a0 \u00a0Partner closely with senior leaders to shape narratives and elevate their presence online and in their circles of influence.<br \/>\u2022\u00a0\u00a0 \u00a0Ensure social content strengthens brand credibility with buyers, partners, and talent.<br \/><b>Drive Performance and Insight<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Own social listening, insights, and performance reporting across the global ecosystem.<br \/>\u2022\u00a0\u00a0 \u00a0Move beyond vanity metrics to understand impact on brand perception, reputation, and commercial outcomes.<br \/>\u2022\u00a0\u00a0 \u00a0Use insight to continuously refine strategy, content formats, and channel focus.<br \/><b>Create a Scalable Global Operating Model<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Evolve governance, playbooks, and operating systems that enable speed without sacrificing quality.<br \/>\u2022\u00a0\u00a0 \u00a0Align more than 200 global handles under a shared strategic framework.<br \/>\u2022\u00a0\u00a0 \u00a0Collaborate with regional teams to balance global consistency with local relevance.<br \/><b>Push Creative and Cultural Relevance<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Monitor emerging platforms, formats, and cultural trends, and act early.<br \/>\u2022\u00a0\u00a0 \u00a0Encourage experimentation, innovation, and smart risk-taking.<br \/>\u2022\u00a0\u00a0 \u00a0Ensure social content reflects a challenger mindset and earns attention in crowded feeds.<br \/><b>Build and Lead the Team<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Build, lead, and develop a high-performing global social media team.<br \/>\u2022\u00a0\u00a0 \u00a0Partner closely with Marketing, Communications, Sales, Product, and Creative teams to deliver integrated campaigns.<br \/>\u2022\u00a0\u00a0 \u00a0Set a high bar for originality, quality, and impact.<br \/><br \/><b>Objectives &amp; Measures of Success<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Concentrix is recognized as one of the most distinctive and credible B2B \u00a0challenger brands on social.<br \/>\u2022\u00a0\u00a0 \u00a0Social content is shared, referenced, and discussed, not ignored.<br \/>\u2022\u00a0\u00a0 \u00a0Senior leaders are visible, authentic, and influential online.<br \/>\u2022\u00a0\u00a0 \u00a0Global social channels operate with clarity, confidence, and consistency.<br \/>\u2022\u00a0\u00a0 \u00a0Social activity demonstrably supports brand growth, reputation, and commercial outcomes.<br \/>\u2022\u00a0\u00a0 \u00a0A scalable, future-ready global social media operating model is in place.<\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you have:<\/p><p><br \/>Essential<br \/>\u2022\u00a0\u00a0 \u00a0Native English speaker with exceptional editorial standards.<br \/>Significant experience leading social media strategy within a global enterprise organization.<br \/>\u2022\u00a0\u00a0 \u00a0Strong understanding of B2B technology, services, or intelligent solutions environments.<br \/>\u2022\u00a0\u00a0 \u00a0Proven track record of building and scaling complex, multi-market social ecosystems.<br \/>\u2022\u00a0\u00a0 \u00a0Experience working closely with senior executives and influencing at leadership level.<br \/>\u2022\u00a0\u00a0 \u00a0Strong analytical mindset with the ability to connect insight to action.<br \/>\u2022\u00a0\u00a0 \u00a0Comfortable operating in global, matrixed organization.<br \/>\u2022\u00a0\u00a0 \u00a0Deep understanding of social formats, culture, pacing, and tone.<\/p><p><br \/>Nice to Have<br \/>\u2022\u00a0\u00a0 \u00a0Experience across both B2B and consumer or agency environments.<br \/>\u2022\u00a0\u00a0 \u00a0Exposure to executive thought leadership or ambassador programs at scale.<br \/>\u2022\u00a0\u00a0 \u00a0Experience evolving governance models in large, decentralized organizations.<br \/>\u2022\u00a0\u00a0 \u00a0International experience and strong cultural fluency.<br \/><br \/>Core Competencies &amp; Leadership Capabilities<br \/>\u2022\u00a0\u00a0 \u00a0Strategic and commercially grounded.<br \/>\u2022\u00a0\u00a0 \u00a0Creatively ambitious with strong editorial judgement.<br \/>\u2022\u00a0\u00a0 \u00a0Confident influencing senior stakeholders.<br \/>\u2022\u00a0\u00a0 \u00a0Disciplined builder of systems and standards.<br \/>\u2022\u00a0\u00a0 \u00a0Curious, culturally fluent, and trend aware.<br \/>\u2022\u00a0\u00a0 \u00a0Comfortable challenging conventional B2B approaches.<br \/>\u2022\u00a0\u00a0 \u00a0High standards for quality, originality, and impact.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1716455\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"10\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-10T00:18:25.026+08:00\",\"created_at\":\"2026-03-31T00:04:59.173+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Director--Social-Media_R1716455\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0412\",\"descriptor\":\"Director, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367499\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Director--Social-Media_R1716455\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Director--Social-Media_R1716455\/apply\",\"job_requisition_id\":\"R1716455\"}],\"organizations\":[{\"wid\":\"f9af6d726098019bab7d69163c069fbc\",\"descriptor\":\"(CORP) Corporate Marketing\",\"reference_id\":\"CORPORATEMKTNG\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sarah.cassidy@concentrix.com\"},\"first_name\":\"Sarah Cassidy (791835)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1716455\",\"wid\":\"9439aa4c7b481020f1c2f915e3e60000\",\"descriptor\":\"Director, Social Media\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1120\",\"campaign_id\":\"16344\",\"campaign_title\":\"Operations Manager I R1718502\",\"campaign_type\":\"job_application\",\"job_title\":\"Chef de Projet Sant\u00e9 F\/H\",\"street\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"address\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"city\":\"Boulogne-Billancourt\",\"state\":null,\"postal_code\":\"92100\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019innovation et au d\u00e9veloppement de la sant\u00e9 ! <\/b><b>&#x1f31f;<\/b><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p>Depuis 2000, Concentrix Medica et Patientys By Concentrix \u00a0filiale sant\u00e9 de Concentrix, propose des solutions op\u00e9rationnelles dans la prise en charge globale du cycle de vie des produits sant\u00e9. Nos \u00e9quipes, compos\u00e9es de 400 collaborateurs engag\u00e9s, accompagnent les grands acteurs de la sant\u00e9 : laboratoires pharmaceutiques, h\u00f4pitaux, pouvoirs publics et professionnels de sant\u00e9.<\/p><p>Reconnue pour son expertise et son impact dans le secteur de la sant\u00e9, Concentrix Medica est une entreprise inclusive et handi-accueillante.<\/p><p><\/p><p><b>Votre mission en tant que Chef de Projet Sant\u00e9<\/b><\/p><ul><li>En tant que chef de projet vous organisez, pilotez et assurez le suivi des diff\u00e9rents projets qui vous sont confi\u00e9s, dans une d\u00e9marche d&#39;optimisation continue, en total respect des exigences internes et externes.<\/li><\/ul><p><br \/>Vos missions principales consistent \u00e0 :<br \/>Suivre la mise en place op\u00e9rationnelle des nouveaux projets \u00e0 partir des \u00e9l\u00e9ments d\u00e9finis dans le cahier des charges et le budget du contrat<\/p><ul><li>\u00a0De piloter la r\u00e9alisation des projets en place, en collaboration avec les \u00e9quipes internes<\/li><li>\u00a0D&#39;assurer un suivi des donn\u00e9es des diff\u00e9rents projets sous sa responsabilit\u00e9, \u00e0 la fois dans un but de pilotage interne mais aussi afin de reporter au client les chiffres cl\u00e9s de l&#39;activit\u00e9 du projet.<\/li><li>De veiller \u00e0 la conformit\u00e9 de d\u00e9roulement du projet confi\u00e9, au regard des proc\u00e9dures et des obligations contractuelles<\/li><li>\u00a0Assurer une veille pharmaceutique continue<\/li><li>Contribuer au d\u00e9veloppement commercial des comptes confi\u00e9s<\/li><li>Contribuer \u00e0 des projets internes d&#39;am\u00e9lioration continue, sur demande sa hi\u00e9rarchie.<\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p>Vous \u00eates autonome, r\u00e9actif, pragmatique, et avez un sens de l&#39;initiative et des responsabilit\u00e9s.<\/p><ul><li>Vous avez la capacit\u00e9 de trouver rapidement les solutions de rechange ad\u00e9quates en cas de r\u00e9ajustement du besoin fonctionnel.<\/li><li>Vous faites preuve d&#39;une bonne capacit\u00e9 de communication \u00e9crite et orale vers les clients, les autres \u00e9quipes de projet et vers le management.<\/li><li>Vous avez un bon sens de l&#39;analyse et avait une sensibilit\u00e9 commerciale.<\/li><li>Vous ma\u00eetrisez parfaitement le Pack Office.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez <b>Patientys By Concentrix<\/b>, nous valorisons nos talents et leur offrons des conditions attractives<\/p><p><\/p><p><b>R\u00e9mun\u00e9ration et avantages<\/b><\/p><ul><li>Un contrat CDI<\/li><li>36 000 \u20ac brut\/an en fixe.<\/li><li>2 000\u20ac brut\/an en variable (vers\u00e9e semestrielle).<\/li><li>Une mutuelle d\u2019entreprise.<\/li><li>Titre restaurant<\/li><li>RTT jusqu&#39;\u00e0 12 jours.<\/li><li>T\u00e9l\u00e9travail partiel apr\u00e8s une dur\u00e9e d&#39;int\u00e9gration.<\/li><\/ul><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez <b>Patientys by Concentrix<\/b> et <b>Concentrix Medica<\/b> pour faire la diff\u00e9rence dans le secteur de la sant\u00e9 ! &#x1f680;<\/p><p><\/p>\",\"ats_external_id\":\"R1718502\",\"location\":\"Boulogne-Billancourt\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:21.145+08:00\",\"created_at\":\"2026-03-30T18:05:52.617+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Chef-de-Projet-Sant-F-H_R1718502\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8b642224bc3a101ac0bb7420d8150000\",\"descriptor\":\"Patientys\",\"reference_id\":\"WFR05\",\"organization_reference_id\":\"WFR05\"},\"location\":{\"city\":\"Boulogne-Billancourt\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"92100\",\"primary_location\":{\"id\":\"FR-BOU-COVIV-01\",\"wid\":\"dbc9f0a81910101d47a1feee34b60000\",\"descriptor\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"nacera.aouchiche@concentrix.com\"},\"first_name\":\"Aouchiche, Nacera\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102570315\",\"wid\":\"da7d7d2449a21010328de6e9dc770000\",\"descriptor\":\"Nacera Aouchiche (102570315)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366513\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Chef-de-Projet-Sant-F-H_R1718502\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Chef-de-Projet-Sant-F-H_R1718502\/apply\",\"job_requisition_id\":\"R1718502\"}],\"organizations\":[{\"wid\":\"8b642224bc3a101ac0bb7420d8150000\",\"descriptor\":\"Patientys\",\"reference_id\":\"WFR05\",\"custom_reference_id\":null,\"company_reference_id\":\"WFR05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"thomas.brier@concentrix.com\"},\"first_name\":\"Thomas Brier (102558559)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718502\",\"wid\":\"b31981afaa731020ddbf765107840000\",\"descriptor\":\"Chef de Projet Sant\u00e9 F\/H\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1121\",\"campaign_id\":\"16343\",\"campaign_title\":\"Specialist, Quality R1718510\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistant juridique (H\/F) en droit de la sant\u00e9, Alternance\",\"street\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"address\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"city\":\"Boulogne-Billancourt\",\"state\":null,\"postal_code\":\"92100\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1718510\",\"location\":\"Boulogne-Billancourt\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:21.121+08:00\",\"created_at\":\"2026-03-30T18:05:52.362+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Assistant-juridique--H-F--en-droit-de-la-sant--Alternance_R1718510\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Boulogne-Billancourt\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"92100\",\"primary_location\":{\"id\":\"FR-BOU-COVIV-01\",\"wid\":\"dbc9f0a81910101d47a1feee34b60000\",\"descriptor\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"nacera.aouchiche@concentrix.com\"},\"first_name\":\"Aouchiche, Nacera\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102570315\",\"wid\":\"da7d7d2449a21010328de6e9dc770000\",\"descriptor\":\"Nacera Aouchiche (102570315)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1626\",\"descriptor\":\"Specialist, Quality\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366523\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Assistant-juridique--H-F--en-droit-de-la-sant--Alternance_R1718510\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Assistant-juridique--H-F--en-droit-de-la-sant--Alternance_R1718510\/apply\",\"job_requisition_id\":\"R1718510\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"hakima.lagraidi@concentrix.com\"},\"first_name\":\"Hakima Lagraidi (102554746)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1718510\",\"wid\":\"6f3ded4f32fc1020de8e9eedbedd0000\",\"descriptor\":\"Assistant juridique (H\/F) en droit de la sant\u00e9, Alternance\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Nous recrutons un assistant(e) juridique H\/F en alternance de 12 mois sur notre site de Boulogne-Billancourt (92).<br \/><br \/>Rattach\u00e9(e) au service r\u00e9glementaire et en collaboration directe avec la Responsable Assurance Qualit\u00e9, vous interviendrez sur l&#39;ensemble des aspects juridiques et administratifs du en lien avec le secteur de la sant\u00e9\/pharmaceutique.<\/p><p>Vous jouerez un r\u00f4le cl\u00e9 dans le conseil et l&#39;assistance aux collaborateurs de la soci\u00e9t\u00e9.<br \/><br \/>Les missions suivantes vous seront confi\u00e9es :<\/p><p><b>Droit des contrats\u00a0:<\/b><\/p><ul><li>Pr\u00e9parer les contrats et avenants,<\/li><li>Mettre \u00e0 jour les mod\u00e8les de contrats et avenants<\/li><li>Relecture des clauses dans les contrats\/Cahier des charges<\/li><\/ul><p><\/p><p><b>Dispositif LAC (loi anti-cadeaux) aupr\u00e8s des professionnels de sant\u00e9<\/b><\/p><ul><li>G\u00e9rer le dispositif de la loi d\u2019encadrement des avantages<\/li><li>Enregistrer et suivre les demandes de contrats\/conventions<\/li><li>Participer \u00e0 la pr\u00e9paration des contrats pour les Professionnels de Sant\u00e9 (PDS)<\/li><li>Soumettre les contrats aux instances ordinales\/ARS.<\/li><li>Suivi administratif\u00a0: collecter les documents justificatifs (feuille de pr\u00e9sence attestations, notes de frais, etc.)<\/li><li>Contribuer \u00e0 la pr\u00e9paration et \u00e0 la publication des donn\u00e9es sur le portail Transparence Sant\u00e9.<\/li><\/ul><p><\/p><p><b>Donn\u00e9es de sant\u00e9 - RGPD :<\/b><\/p><ul><li>Contribuer \u00e0 la mise \u00e0 jour du Registre des Traitements<\/li><li>Pr\u00e9parer ou mettre \u00e0 jour des Analyses d\u2019Impact<\/li><li>Contribuer \u00e0 la r\u00e9daction et \u00e0 la mise \u00e0 jour des mentions d\u2019informations donn\u00e9es personnelles ou des formulaires de consentement,<\/li><li>Enregistrer et r\u00e9pondre aux demandes d\u2019acc\u00e8s, de modifications et suppression des personnes concern\u00e9es,<\/li><li>Mise en place ou mise \u00e0 jour de la documentation (mentions l\u00e9gales, etc.)<\/li><li>Participer \u00e0 la mise \u00e0 jour des proc\u00e9dures internes<\/li><\/ul><p><\/p><p><b>Autres\u00a0:<\/b><\/p><ul><li>Assurer une veille r\u00e9glementaire et juridique<\/li><li>Recherche juridique ou r\u00e9daction de note juridique<\/li><li>Participation aux programmes de conformit\u00e9 : RGPD, dispositif anti-corruption, r\u00e9glementation des avantages aux professionnels de sant\u00e9, CSP<\/li><li>Participer \u00e0 la mise \u00e0 jour des proc\u00e9dures internes (gestion des donn\u00e9es personnelles, gestion des contrats, etc.)<\/li><li>Les activit\u00e9s pourront \u00eatre adapt\u00e9es en fonction des besoins<\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p>Issu(e) d\u2019une formation juridique ou dipl\u00f4m\u00e9(e) d\u2019un BAC&#43;3 minimum en droit, id\u00e9alement droit des affaires.<\/p><p><b>\u00e8 Pour une alternance : Master 1 ou 2 en droit de la sant\u00e9 <\/b><\/p><p><\/p><p><b>Comp\u00e9tences attendues<\/b><\/p><ul><li>Proactivit\u00e9, autonomie et agilit\u00e9<\/li><li>Excellentes capacit\u00e9s r\u00e9dactionnelles et d&#39;analyse<\/li><li>Aisance relationnelle et travail en \u00e9quipe<\/li><li>Polyvalent(e) et rigoureux(se)<\/li><li>Excellent sens de l\u2019organisation<\/li><li>Maitrise des outils bureautiques (Word, Excel, Outlook)<\/li><li>Anglais courant imp\u00e9ratif (\u00e9crit et oral)<\/li><\/ul><p><\/p><p><b><u>Texte de loi applicables \u00e0 nos activit\u00e9s : <\/u><\/b><\/p><ul><li>Code de la sant\u00e9 publique, version en vigueur (CSP)<\/li><li>Loi \u00ab H\u00f4pital, patients, sant\u00e9 et territoires \u00bb dite \u00ab HPST \u00bb<\/li><li>Guide des bonnes pratiques de pharmacovigilance de l\u2019ANSM<\/li><li>Good pharmacovigilance practices (GVP)<\/li><li>Loi d\u2019Encadrement des Avantages (anti-cadeaux)<\/li><li>Loi Transparence des liens d\u2019int\u00e9r\u00eats<\/li><li>La charte de l\u2019information par d\u00e9marchage ou prospection visant \u00e0 la promotion des m\u00e9dicaments, LEEM-CEPS, Octobre 2014<\/li><li>Le r\u00e9f\u00e9rentiel de l\u2019activit\u00e9 d\u2019information par d\u00e9marchage ou prospection visant \u00e0 la promotion des m\u00e9dicaments publi\u00e9 par la HAS, Mars 2017<\/li><li>Loi informatique et Libert\u00e9s de 1978 modifi\u00e9e dite \u00ab LIL \u00bb<\/li><li>R\u00e8glement (UE) 2016\/679 du Parlement europ\u00e9en et du Conseil du 27 avril 2016 relatif \u00e0 la protection des personnes physiques \u00e0 l&#39;\u00e9gard du traitement des donn\u00e9es \u00e0 caract\u00e8re personnel et \u00e0 la libre circulation de ces donn\u00e9es, et abrogeant la directive 95\/46\/CE (r\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es) dit \u00ab RGPD \u00bb<\/li><li>D\u00e9cret n\u00b02010-1031 du 31 ao\u00fbt 2010 relatif aux programmes d\u2019apprentissage et pris en application de l\u2019article L. 1161-5 du Code de la sant\u00e9 publique<\/li><\/ul><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"144\",\"campaign_id\":\"1501\",\"campaign_title\":\"R1717475 Insurance Agent Licensed Personal Lines, Property and Casualty Bilingual Spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Insurance Agent (Licensed Personal Lines, PC) (Bilingual: Spanish) - Remote\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Bilingual Insurance Agent (Licensed Personal Lines, P&C, Spanish\/English) - Remote\",\"long_description\":\"<p><strong>**Must have an active resident license to sell Property &amp; Casualty insurance with preferably NO Appointments and be Spanish\/English Bilingual **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>The Bilingual Insurance Agent (Licensed Personal Lines, P&amp;C, Spanish\/English) - Remote works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth\\\" <\/strong>awards every year? Then an Insurance Agent (Licensed Personal Lines, P&amp;C) - Remote position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Bilingual Insurance Agent (Licensed Personal Lines, P&amp;C), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p>\\n<p>As a Bilingual Insurance Agent (Licensed Personal Lines, P&amp;C) working from home, you will:<\/p>\\n<ul>\\n<li>Be efficient in navigating multiple systems.<\/li>\\n<li>Demonstrate a strong reading and comprehension of program materials.<\/li>\\n<li>Actively listen and ask questions to identify customer needs.<\/li>\\n<li>Advise on plan options, coverages, and pricing.<\/li>\\n<li>Process new and\/or amended enrollments.<\/li>\\n<li>Ensure our clients&rsquo; customers enjoy authentic experiences.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Insurance Agent (Licensed Personal Lines, P&amp;C) - Remote role include:<\/p>\\n<ul>\\n<li>You must be at least 18 years of age<\/li>\\n<li>Verifiable High school diploma or GED<\/li>\\n<li>1 + years of customer service experience<\/li>\\n<li>Active resident license to sell P&amp;C insurance<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>Strong communication skills in both verbal and written format<\/li>\\n<li>Proficiency in fast-paced multi-tasking with strong problem-solving skills<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)<\/li>\\n<li>Must reside in the United States or have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p>\\n<ul>\\n<li>The base salary range for this position is $18-20\/hr. (pay rate will not be below applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>Paid training (Classroom: 7 Weeks and Transition: 7 Weeks)&nbsp;<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>#wah #wfh<\/p>\",\"ats_external_id\":\"R1717475\",\"location\":\"USA, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T18:59:04.852-05:00\",\"created_at\":\"2026-03-30T15:40:40.717-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAx?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eric.armstrong@concentrix.com\"},\"first_name\":\"Armstrong, Eric Leon\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100030443\",\"wid\":\"60219339f7a010649bd78265fdd1a88e\",\"descriptor\":\"Dani Oneida (100030443)\"},{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"579611\",\"wid\":\"9f196ba80a870161698e765c071907a7\",\"descriptor\":\"Nakia Riddick (579611)\"},{\"id\":\"100729858\",\"wid\":\"60219339f7a010649e8548cbac7a7930\",\"descriptor\":\"Eric Armstrong (100729858)\"},{\"id\":\"300097911\",\"wid\":\"60219339f7a01064a5d182ce5b7ccfce\",\"descriptor\":\"Roberta Deherrera (300097911)\"},{\"id\":\"101866604\",\"wid\":\"4af02eb52f1301700e868a4e4907c3ce\",\"descriptor\":\"Acheivia Earl (101866604)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2949\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366872\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Insurance-Agent--Licensed-Personal-Lines--P-C---Bilingual--Spanish----Remote_R1717475\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Insurance-Agent--Licensed-Personal-Lines--P-C---Bilingual--Spanish----Remote_R1717475\/apply\",\"job_requisition_id\":\"R1717475\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"linda.toucey@concentrix.com\"},\"first_name\":\"Linda Toucey (300090208)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717475\",\"wid\":\"8df85f95811d101f7e824966dcfb0000\",\"descriptor\":\"Insurance Agent (Licensed Personal Lines, P&C) (Bilingual: Spanish) - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"145\",\"campaign_id\":\"1500\",\"campaign_title\":\"R1714885 Insurance Agent (Licensed Personal Lines, Property and Casualty) - Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Insurance Agent (Licensed Personal Lines, PC) - Remote\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"OH\",\"postal_code\":\"97458\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Insurance Agent (Licensed Personal Lines, P&C) - Remote\",\"long_description\":\"<p><strong>**Must have an active resident license to sell Property &amp; Casualty insurance with preferably NO Appointments and be Spanish\/English Bilingual **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>The Insurance Agent (Licensed Personal Lines, P&amp;C) (Remote) works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth\\\" <\/strong>awards every year? Then an Insurance Agent (Licensed Personal Lines, P&amp;C) - Remote position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Insurance Agent (Licensed Personal Lines, P&amp;C), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p>\\n<p>As an Insurance Agent (Licensed Personal Lines, P&amp;C) working from home, you will:<\/p>\\n<ul>\\n<li>Be efficient in navigating multiple systems.<\/li>\\n<li>Demonstrate a strong reading and comprehension of program materials.<\/li>\\n<li>Actively listen and ask questions to identify customer needs.<\/li>\\n<li>Advise on plan options, coverages, and pricing.<\/li>\\n<li>Process new and\/or amended enrollments.<\/li>\\n<li>Ensure our clients&rsquo; customers enjoy authentic experiences.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Insurance Agent (Licensed Personal Lines, P&amp;C) - Remote role include:<\/p>\\n<ul>\\n<li>You must be at least 18 years of age<\/li>\\n<li>Verifiable High school diploma or GED<\/li>\\n<li>1 + years of customer service experience<\/li>\\n<li>Active resident license to sell P&amp;C insurance<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>Strong communication skills in both verbal and written format<\/li>\\n<li>Proficiency in fast-paced multi-tasking with strong problem-solving skills<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)<\/li>\\n<li>Must reside in the United States or have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p>\\n<ul>\\n<li>The base salary range for this position is $18-20\/hr. (pay rate will not be below applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>Paid training (Classroom: 7 Weeks and Transition: 7 Weeks)&nbsp;<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1714885\",\"location\":\"Remote, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T18:59:04.845-05:00\",\"created_at\":\"2026-03-30T15:18:57.389-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAw?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eric.armstrong@concentrix.com\"},\"first_name\":\"Armstrong, Eric Leon\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100030443\",\"wid\":\"60219339f7a010649bd78265fdd1a88e\",\"descriptor\":\"Dani Oneida (100030443)\"},{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"579611\",\"wid\":\"9f196ba80a870161698e765c071907a7\",\"descriptor\":\"Nakia Riddick (579611)\"},{\"id\":\"100729858\",\"wid\":\"60219339f7a010649e8548cbac7a7930\",\"descriptor\":\"Eric Armstrong (100729858)\"},{\"id\":\"300097911\",\"wid\":\"60219339f7a01064a5d182ce5b7ccfce\",\"descriptor\":\"Roberta Deherrera (300097911)\"},{\"id\":\"101866604\",\"wid\":\"4af02eb52f1301700e868a4e4907c3ce\",\"descriptor\":\"Acheivia Earl (101866604)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366776\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Insurance-Agent--Licensed-Personal-Lines--P-C----Remote_R1714885\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Insurance-Agent--Licensed-Personal-Lines--P-C----Remote_R1714885\/apply\",\"job_requisition_id\":\"R1714885\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"linda.toucey@concentrix.com\"},\"first_name\":\"Linda Toucey (300090208)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714885\",\"wid\":\"fe72e448495d10060e5a02082f230000\",\"descriptor\":\"Insurance Agent (Licensed Personal Lines, P&C) - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"146\",\"campaign_id\":\"1498\",\"campaign_title\":\"R1715767 Spanish\/English Bilingual Licensed Insurance- Sales Agent, Property and Casualty (Remote)\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Licensed Insurance Sales Agent, (P&amp;C, Spanish\/English) Remote\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Bilingual Licensed Insurance Sales Agent, (P&C, Spanish\/English) Remote\",\"long_description\":\"<p><strong>**Must have an active resident license to sell Property &amp; Casualty insurance with preferably NO Appointments and be Spanish\/English Bilingual **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>The Spanish\/English Bilingual Licensed Insurance Sales Agent (Remote) works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong>&nbsp;<\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best&nbsp;Workplaces<\/strong>&nbsp;,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career&nbsp;Growth \\\" <\/strong>awards&nbsp;every year? Then a remote Spanish\/English Bilingual Licensed Insurance Sales Agent position at Concentrix is just the right place for you!&nbsp;<\/p>\\n<p>As a remote Spanish\/English Bilingual Licensed Insurance Sales Agent,&nbsp;you&rsquo;ll&nbsp;join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth,&nbsp;we&rsquo;re&nbsp;looking for more talented&nbsp;game-changers&nbsp;to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong>&nbsp;<\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE\u202f<\/strong>&nbsp;<\/p>\\n<p>As a Spanish\/English Bilingual Licensed Insurance Sales Agent working from home, you will:&nbsp;<\/p>\\n<ul>\\n<li><strong>Sell<\/strong> insurance products\u202fby gathering information, generating quotes, and binding policies while meeting performance goals.&nbsp;<\/li>\\n<li>Respond to inbound customer and agent inquiries\u202frelated to policy coverage, billing, and service using clear and confident communication.&nbsp;<\/li>\\n<li>Resolve questions and service issues\u202fthat require a valid insurance license with professionalism and accuracy.&nbsp;<\/li>\\n<li>Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.&nbsp;<\/li>\\n<li>Educate customers&nbsp;on policy options and documentation, clearly explaining the required steps or updates.&nbsp;<\/li>\\n<li>Identify&nbsp;opportunities for cross-selling\u202fand upselling&nbsp;additional&nbsp;products that align with the customer&rsquo;s needs.&nbsp;<\/li>\\n<li>Navigate multiple systems simultaneously,&nbsp;while&nbsp;maintaining&nbsp;a smooth and engaging customer conversation.&nbsp;<\/li>\\n<li>Document interactions thoroughly to&nbsp;ensure accuracy, consistency, and continuity of service.&nbsp;<\/li>\\n<li>Work from a quiet, distraction-free home environment,&nbsp;maintaining&nbsp;professionalism in all communications.&nbsp;<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Spanish\/English Bilingual Licensed Insurance Sales Agent (Remote) role include:&nbsp;<\/p>\\n<ul>\\n<li>1+ years of sales experience (inbound\/outbound sales, upselling, cross\u2011selling, retail or consultative selling)<\/li>\\n<li>Active resident license to sell Property &amp; Casualty (P&amp;C) insurance<\/li>\\n<li>Proven ability to work in a fast\u2011paced, high\u2011energy environment<\/li>\\n<li>Proven sales skills with the ability to influence customers and close the sale. Must be bilingual.<\/li>\\n<li>Demonstrated success meeting or exceeding sales targets<\/li>\\n<li>Verifiable high school diploma or GED<\/li>\\n<li>Strong computer navigation skills and solid PC knowledge<\/li>\\n<li>Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions<\/li>\\n<li>High\u2011speed internet\\n<ul>\\n<li><em>Minimum speeds:<\/em>&nbsp;10 Mbps upload \/ 50 Mbps download (60 Mbps combined)<\/li>\\n<li><em>No wireless, hotspots, or satellite connections<\/em><\/li>\\n<\/ul>\\n<\/li>\\n<li>A smartphone for authentication and communication<\/li>\\n<li>Must reside in the United States or have a valid U.S. residential address<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong>&nbsp;<\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo;&nbsp;That&rsquo;s&nbsp;why we significantly invest in our&nbsp;game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And&nbsp;we&rsquo;ll&nbsp;invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:&nbsp;<\/p>\\n<ul>\\n<li>Starting&nbsp;wage&nbsp;will be between $19-$20&nbsp;(pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee&nbsp;assistance&nbsp;program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.&nbsp;We accept applications for this position on an ongoing basis.&nbsp;<\/li>\\n<li>Paid training&nbsp;(Classroom: 4 Weeks and Transition: 3 Weeks)\u202f&nbsp;<\/li>\\n<li>Lucrative employee referral bonus opportunities&nbsp;<\/li>\\n<li>DailyPay&nbsp;enrollment option to access pay \\\"early,\\\" when you want it&nbsp;<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech,&nbsp;OneEarthChampions, and more&nbsp;<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you&nbsp;<\/li>\\n<li>Mentorship programs that support your rewarding career journey\u202f&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies&nbsp;<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support&nbsp;<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more&nbsp;<\/li>\\n<li>A range of other&nbsp;perks&nbsp;and benefits&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!\u202f<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Equal Employment Opportunity<\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li>\\n<p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">English<\/a><\/p>\\n<\/li>\\n<li>\\n<p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">Spanish<\/a><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715767\",\"location\":\"USA, USA\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T18:59:04.838-05:00\",\"created_at\":\"2026-03-30T15:03:34.239-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDk4?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDk4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"linda.brown@concentrix.com\"},\"first_name\":\"Brown, Linda J\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"579611\",\"wid\":\"9f196ba80a870161698e765c071907a7\",\"descriptor\":\"Nakia Riddick (579611)\"},{\"id\":\"464314\",\"wid\":\"60219339f7a0106476a004ef01306b15\",\"descriptor\":\"Linda Brown (464314)\"},{\"id\":\"101278460\",\"wid\":\"c7d292ede96e011ccd7c1f09168a6bcc\",\"descriptor\":\"Miranda Rice (101278460)\"},{\"id\":\"101491551\",\"wid\":\"1868098ac64901dc525618cb7c39cb07\",\"descriptor\":\"Mikki Goldson (101491551)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0557\",\"descriptor\":\"Advisor II, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366724\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Spanish-English-Bilingual-Licensed-Insurance--Sales-Agent---P-C--Remote-_R1715767\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Spanish-English-Bilingual-Licensed-Insurance--Sales-Agent---P-C--Remote-_R1715767\/apply\",\"job_requisition_id\":\"R1715767\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.deutschmann@concentrix.com\"},\"first_name\":\"Brian Deutschmann (300082526)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715767\",\"wid\":\"b766ea11f892101d4a3ebe7c3ffe0000\",\"descriptor\":\"Spanish\/English Bilingual Licensed Insurance- Sales Agent,  P&C (Remote)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1999\",\"campaign_id\":\"73\",\"campaign_title\":\"Conseiller Client - Service Client- Cotonou - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)\",\"street\":null,\"address\":null,\"city\":\"Benin\",\"state\":null,\"postal_code\":null,\"region\":\"Benin\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 40 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1183697279\",\"location\":\"Benin, Benin\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-16T01:59:06.380+02:00\",\"created_at\":\"2026-03-30T15:02:04.296+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mw?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"147\",\"campaign_id\":\"1497\",\"campaign_title\":\"R1715762 Licensed Insurance- Sales Agent, Property and Casualty (Remote)\",\"campaign_type\":\"job_application\",\"job_title\":\"Licensed Insurance Sales Agent, P&amp;C (Remote)\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Licensed Insurance Sales Agent, P&C (Remote)\",\"long_description\":\"<div>\\n<p><strong>**Must have an active resident license to sell Property &amp; Casualty insurance with preferably NO Appointments **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>The Licensed Insurance- Sales Agent, &nbsp;P&amp;C (Remote) works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best&nbsp;Workplaces<\/strong>&nbsp;,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career&nbsp;Growth \\\" <\/strong>awards&nbsp;every year? Then a remote Licensed Property &amp; Casualty Insurance Sales Agent position at Concentrix is just the right place for you!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a remote Licensed Property &amp; Casualty Insurance Sales Agent, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time.&nbsp;We&rsquo;ll&nbsp;give you all the training, technologies, and continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE\u202f<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a Licensed Property &amp; Casualty Insurance Sales Agent working from home, you will:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<div>\\n<ul>\\n<li><strong>Sell<\/strong> insurance products\u202fby gathering information, generating quotes, and binding policies while meeting performance goals.&nbsp;<\/li>\\n<li>Respond to inbound customer and agent inquiries\u202frelated to policy coverage, billing, and service using clear and confident communication.&nbsp;<\/li>\\n<li>Resolve questions and service issues\u202fthat require a valid insurance license with professionalism and accuracy.&nbsp;<\/li>\\n<li>Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.&nbsp;<\/li>\\n<li>Educate customers&nbsp;on policy options and documentation, clearly explaining the required steps or updates.&nbsp;<\/li>\\n<li>Identify&nbsp;opportunities for cross-selling\u202fand upselling&nbsp;additional&nbsp;products that align with the customer&rsquo;s needs.&nbsp;<\/li>\\n<li>Navigate multiple systems simultaneously,&nbsp;while&nbsp;maintaining&nbsp;a smooth and engaging customer conversation.&nbsp;<\/li>\\n<li>Document interactions thoroughly to&nbsp;ensure accuracy, consistency, and continuity of service.&nbsp;<\/li>\\n<li>Work from a quiet, distraction-free home environment,&nbsp;maintaining&nbsp;professionalism in all communications.&nbsp;<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Property &amp; Casualty Insurance Sales&nbsp;Agent (Remote) role include:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>1+ years of sales experience (inbound\/outbound sales, upselling, cross\u2011selling, retail or consultative selling)<\/li>\\n<li>Active resident license to sell Property &amp; Casualty (P&amp;C) insurance<\/li>\\n<li>Proven ability to work in a fast\u2011paced, high\u2011energy environment<\/li>\\n<li>Proven sales skills with the ability to influence customers and close the sale<\/li>\\n<li>Demonstrated success meeting or exceeding sales targets<\/li>\\n<li>Verifiable high school diploma or GED<\/li>\\n<li>Strong computer navigation skills and solid PC knowledge<\/li>\\n<li>Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions<\/li>\\n<li>High\u2011speed internet\\n<ul>\\n<li><em>Minimum speeds:<\/em>&nbsp;10 Mbps upload \/ 50 Mbps download (60 Mbps combined)<\/li>\\n<li><em>No wireless, hotspots, or satellite connections<\/em><\/li>\\n<\/ul>\\n<\/li>\\n<li>A smartphone for authentication and communication<\/li>\\n<li>Must reside in the United States or have a valid U.S. residential address<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Starting&nbsp;wage&nbsp;will be between $18&nbsp;(pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee&nbsp;assistance&nbsp;program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.&nbsp;We accept applications for this position on an ongoing basis.&nbsp;<\/li>\\n<li>Paid training&nbsp;(Classroom: 4 Weeks and Transition: 3 Weeks)\u202f&nbsp;<\/li>\\n<li>Lucrative employee referral bonus opportunities&nbsp;<\/li>\\n<li>DailyPay&nbsp;enrollment option to access pay \\\"early,\\\" when you want it&nbsp;<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech,&nbsp;OneEarthChampions, and more&nbsp;<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you&nbsp;<\/li>\\n<li>Mentorship programs that support your rewarding career journey\u202f&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies&nbsp;<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support&nbsp;<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more&nbsp;<\/li>\\n<li>A range of other&nbsp;perks&nbsp;and benefits&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!\u202f<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"R1715762\",\"location\":\"USA, USA\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T18:59:04.831-05:00\",\"created_at\":\"2026-03-30T14:41:01.543-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDk3?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDk3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"linda.brown@concentrix.com\"},\"first_name\":\"Brown, Linda J\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"579611\",\"wid\":\"9f196ba80a870161698e765c071907a7\",\"descriptor\":\"Nakia Riddick (579611)\"},{\"id\":\"464314\",\"wid\":\"60219339f7a0106476a004ef01306b15\",\"descriptor\":\"Linda Brown (464314)\"},{\"id\":\"101278460\",\"wid\":\"c7d292ede96e011ccd7c1f09168a6bcc\",\"descriptor\":\"Miranda Rice (101278460)\"},{\"id\":\"101491551\",\"wid\":\"1868098ac64901dc525618cb7c39cb07\",\"descriptor\":\"Mikki Goldson (101491551)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0557\",\"descriptor\":\"Advisor II, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366733\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Licensed-Insurance--Sales-Agent---P-C--Remote-_R1715762\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Licensed-Insurance--Sales-Agent---P-C--Remote-_R1715762\/apply\",\"job_requisition_id\":\"R1715762\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.deutschmann@concentrix.com\"},\"first_name\":\"Brian Deutschmann (300082526)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715762\",\"wid\":\"5c6dcf8b448d101d494d055a42970000\",\"descriptor\":\"Licensed Insurance- Sales Agent,  P&C (Remote)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"420\",\"campaign_id\":\"220\",\"campaign_title\":\"AML \/ Hebrew \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"KYC Analyst with Hebrew and English - Bucharest, on-site\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And&nbsp;we&rsquo;re&nbsp;proud to be recognized with awards&nbsp;such as&nbsp;\\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired,&nbsp;as a<em> <strong>KYC Analyst with Hebrew and English - Bucharest (on-site)<\/strong><\/em>,&nbsp;you will be part of&nbsp;our&nbsp;team of&nbsp;game-changers&nbsp;who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a&nbsp;real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a <em><strong>KYC Analyst<\/strong><\/em><em><strong>&nbsp;with Hebrew &amp; English<\/strong><\/em> on our team, you will:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Perform customer due diligence (CDD) and enhanced due diligence (EDD) as part of KYC processes<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Review and verify client documentation in line with regulatory requirements<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Conduct ongoing monitoring of client accounts and transactions<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Identify and escalate suspicious activities in line with AML policies<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Support AML investigations and contribute to transaction monitoring activities<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Ensure compliance with internal policies and external regulations<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Maintain accurate and up-to-date client records<\/span><\/span><\/div>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Are proficient or bilingual in <em><strong>Hebrew<\/strong><\/em><strong>&nbsp;<\/strong>and<strong> English<\/strong><\/li>\\n<li><strong>Prior experience in KYC, with exposure to AML processes<\/strong><\/li>\\n<li>Solid <strong>financial background<\/strong><\/li>\\n<li>Understanding of <strong>AML regulation<\/strong>s and <strong>compliance frameworks<\/strong><\/li>\\n<li><span data-offset-key=\\\"657190b0-0-0\\\"><span data-text=\\\"true\\\"><strong>Bachelor&rsquo;s degree<\/strong> (Finance, Law, or related field) &ndash; considered a strong <strong>advantage<\/strong><\/span><\/span><\/li>\\n<li><strong>Experience with customer risk assessments and transaction monitoring<\/strong><\/li>\\n<li><span data-offset-key=\\\"1b1ac4e4-0-0\\\"><span data-text=\\\"true\\\">Attention to detail, critical thinking, and ability to meet deadlines<\/span><\/span><\/li>\\n<li>Good communication and organizational abilities<\/li>\\n<li>Have availability to work from our office in&nbsp;<strong>Bucharest<\/strong><\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s&nbsp;in it for you<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Full-time indefinite contract<\/li>\\n<li>Performance bonus<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp; &nbsp;<\/li>\\n<li>Medical Subscription<\/li>\\n<li>Wellbeing counseling<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Experience&nbsp;the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"2976461986\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T11:58:14.697+03:00\",\"created_at\":\"2026-03-30T14:14:46.705+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1122\",\"campaign_id\":\"16329\",\"campaign_title\":\"Sr. Team Leader, Operations R1692187\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr Team Leader\",\"street\":\"IND Hyderabad - Unit No. 201, 2nd Flr, Building 4 at Mindspace\",\"address\":\"IND Hyderabad - Unit No. 201, 2nd Flr, Building 4 at Mindspace\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500081\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Sr Team Leader is responsible for the day-to-day supervision of a group of call center associates and serves as a mentor and coach to a group of Team Leaders. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability of both associates and team leaders.\",\"long_description\":\"<p><b>Role and\u00a0Key Responsibilities:<\/b><\/p><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Regularly impart effective coaching to\u00a0 team members, enabling consistent high performance delivery<\/li><li>Identify performance related issues, develop an action plan for improvement\u00a0and\u00a0\u00a0implement corrective action<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><\/ul><p><\/p><p><b>Desired Skills:<\/b><\/p><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team\u00a0members\u00a0multi-tasking, prioritization, and meeting timelines of\u00a0\u00a0deliverables<\/li><li>Ability to mentor, coach and provide direction to\u00a0team members<\/li><li>Willingness to work\u00a0in\u00a0a flexible schedule<\/li><li><\/li><\/ul><p><b>Educational Qualification\u00a0:\u00a0<\/b>\u00a0 Graduate<\/p><p><\/p><p><b>Disclaimer:-<\/b><\/p><p><\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/p>\",\"ats_external_id\":\"R1692187\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-12T20:07:17.821+08:00\",\"created_at\":\"2026-03-30T14:03:46.255+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjMyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-201-2nd-Flr-Building-4-at-Mindspace\/Sr-Team-Leader_R1692187\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"organization_reference_id\":\"CIND\"},\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500081\",\"primary_location\":{\"id\":\"IN-HYD-HITEC-06\",\"wid\":\"61d2dcc64d2b101098cb6e84ea5e0000\",\"descriptor\":\"IND Hyderabad - Unit No. 201, 2nd Flr, Building 4 at Mindspace\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"vipin.chander@concentrix.com\"},\"first_name\":\"Bishtania, Vipin\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103308586\",\"wid\":\"69b72355c7c5100fb960fd0dff3c0000\",\"descriptor\":\"Tripti Madaan (103308586)\"},{\"id\":\"103038262\",\"wid\":\"0f4457f385fe10189f4925bf97320000\",\"descriptor\":\"Muznabeen Fathima (103038262)\"},{\"id\":\"082649\",\"wid\":\"9f196ba80a87011e0401e4d30619d93e\",\"descriptor\":\"Meenakshi Chaudhary (082649)\"},{\"id\":\"5016665\",\"wid\":\"9f196ba80a870141cfe9c63e0919ea79\",\"descriptor\":\"Maria Praveen Kumar S (5016665)\"},{\"id\":\"161943\",\"wid\":\"9f196ba80a870139e018ef640519805b\",\"descriptor\":\"Veena Mhatre (161943)\"},{\"id\":\"5014775\",\"wid\":\"9f196ba80a87010efa65bd300919102b\",\"descriptor\":\"Aradhana Verma (5014775)\"},{\"id\":\"102157950\",\"wid\":\"172f54391c9a10084e98726422240000\",\"descriptor\":\"Rashmi Chhabra (102157950)\"},{\"id\":\"143369\",\"wid\":\"9f196ba80a8701a2ca85a23e0519c5bd\",\"descriptor\":\"Vipin Bishtania (143369)\"},{\"id\":\"101866181\",\"wid\":\"ffdaae94444d01fb407c24a72707473e\",\"descriptor\":\"Somnath Pramanick (101866181)\"},{\"id\":\"1073198\",\"wid\":\"f6358e3b3d6d01ad771423ae0119f6cd\",\"descriptor\":\"Vishal Katoch (1073198)\"},{\"id\":\"101484566\",\"wid\":\"610f0967efd801c9e94455526936b842\",\"descriptor\":\"Brijesh Dwivedi (101484566)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0630\",\"descriptor\":\"Sr. Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372151\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-201-2nd-Flr-Building-4-at-Mindspace\/Sr-Team-Leader_R1692187\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-201-2nd-Flr-Building-4-at-Mindspace\/Sr-Team-Leader_R1692187\/apply\",\"job_requisition_id\":\"R1692187\"}],\"organizations\":[{\"wid\":\"8e4603e8318310059bdf9282f5ec0000\",\"descriptor\":\"Care_Omni_English\",\"reference_id\":\"Care_Omni_English20251231_IND\",\"custom_reference_id\":\"Care_Omni_English20251231_IND\",\"company_reference_id\":null},{\"wid\":\"b0be28c60caf103d7e1db6db7f0a0000\",\"descriptor\":\"26049 - CAPITALONE - 980009362\",\"reference_id\":\"980009362\",\"custom_reference_id\":\"980009362\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01bacd1ee29f1d114846\",\"descriptor\":\"IVBIO\",\"reference_id\":\"IVBIO\",\"custom_reference_id\":\"IVBIO\",\"company_reference_id\":null},{\"wid\":\"98934c449689103e0d1c400506650000\",\"descriptor\":\"W100ME Capital One\",\"reference_id\":\"W100ME\",\"custom_reference_id\":\"W100ME\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"custom_reference_id\":null,\"company_reference_id\":\"CIND\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rebecca.margatham@concentrix.com\"},\"first_name\":\"Rebecca Margatham (103145265)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1692187\",\"wid\":\"2ce5c318c4b110098538f83f074b0000\",\"descriptor\":\"Sr Team Leader\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"474\",\"campaign_id\":\"4581\",\"campaign_title\":\"GTM - D\u0130YARBAKIR\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - D\u0130YARBAKIR\",\"street\":null,\"address\":null,\"city\":\"Diyarbak\u0131r\",\"state\":\"D\u0130YARBAKIR\",\"postal_code\":null,\"region\":\"D\u0130YARBAKIR\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"1741054427\",\"location\":\"Diyarbak\u0131r, D\u0130YARBAKIR\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-09T02:59:06.381+03:00\",\"created_at\":\"2026-03-30T13:39:50.853+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTgx?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTgx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"S\u00fcrekli\",\"locale\":\"tr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1123\",\"campaign_id\":\"16310\",\"campaign_title\":\"Specialist, Sales Development R1718367\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Development - Bilingual\",\"street\":\"SLV San Salvador - Blvr. Sta. Elena\",\"address\":\"SLV San Salvador - Blvr. Sta. Elena\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01502\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p>Key requirements<\/p><ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul><p><\/p><p>Key responsibilities<\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1718367\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"1100\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T00:14:37.969+08:00\",\"created_at\":\"2026-03-28T06:04:01.243+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjMxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Sales-Development---Bilingual_R1718367\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bc6be3199f0000\",\"descriptor\":\"Onelink S.A. de C.V\",\"reference_id\":\"WSV03\",\"organization_reference_id\":\"WSV03\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - Blvr. Sta. Elena\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"tatiana.castrillon@concentrix.com\"},\"first_name\":\"Castrillon Laverde, Tatiana\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"102089816\",\"wid\":\"040741969f8e1009b4c7c0452cfa0000\",\"descriptor\":\"Natalia Guerrero Balaguera (102089816)\"},{\"id\":\"103030738\",\"wid\":\"81e2248b9e64102a1f40902f7b130000\",\"descriptor\":\"Tatiana Castrillon Laverde (103030738)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"103258376\",\"wid\":\"d1c44a3f102a1000c6919fd8a4ae0000\",\"descriptor\":\"Fabian Chala Imbachi (103258376)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"},{\"id\":\"103258397\",\"wid\":\"21b21f760b571000c8beb58c2fc10000\",\"descriptor\":\"Maria Ortiz Pabon (103258397)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367717\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Sales-Development---Bilingual_R1718367\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Sales-Development---Bilingual_R1718367\/apply\",\"job_requisition_id\":\"R1718367\"}],\"organizations\":[{\"wid\":\"46226fed7979103130e97486fe960000\",\"descriptor\":\"22507 - Microsoft - WHSBTAPAC360\",\"reference_id\":\"WHSBTAPAC360\",\"custom_reference_id\":\"WHSBTAPAC360\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0bc6be3199f0000\",\"descriptor\":\"Onelink S.A. de C.V\",\"reference_id\":\"WSV03\",\"custom_reference_id\":null,\"company_reference_id\":\"WSV03\"},{\"wid\":\"3244009f823e1016f54cb444a4090000\",\"descriptor\":\"W0ZU4L P_Myr_Microsoft Amm _Tp\",\"reference_id\":\"W0ZU4L\",\"custom_reference_id\":\"W0ZU4L\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mynor.melara@concentrix.com\"},\"first_name\":\"Mynor Melara Perez (102596688)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718367\",\"wid\":\"6050ec8cad54102019e08834f1320000\",\"descriptor\":\"Specialist, Sales Development - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1124\",\"campaign_id\":\"16287\",\"campaign_title\":\"Specialist, Sales Trainer R1718261\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Trainer & Quality Coach with German\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"The\u00a0Sales Trainer & Quality Coach plays a critical role in driving sales performance and customer experience excellence. This position is responsible for delivering client-specific sales training while also ensuring consistent quality standards through structured quality assurance and coaching.\\nPartnering closely with Operations, Quality, and Client stakeholders, the role supports onboarding, continuous development, and performance improvement initiatives that directly impact revenue, efficiency, and customer satisfaction. The role operates with moderate supervision and exercises independent judgment in training design, coaching, and quality evaluation.\",\"long_description\":\"<h2><\/h2><p><span><b>Key Responsibilities<\/b><\/span><\/p><h3><span><b>Training &amp; Development<\/b><\/span><\/h3><ul><li><span>Deliver comprehensive, client-specific onboarding and ongoing sales training for new and tenured employees<\/span><\/li><li><span>Facilitate targeted, skills-based coaching aligned to weekly, monthly, and quarterly sales and performance targets<\/span><\/li><li><span>Design, adapt, and deliver learning programs that support multiple sales motions, products, and customer journeys<\/span><\/li><li><span>Create and maintain training materials aligned with client updates, system changes, and best practices<\/span><\/li><li><span>Promote a culture of continuous learning and accountability for performance improvement<\/span><\/li><\/ul><h3><span><b>Quality Assurance &amp; Coaching<\/b><\/span><\/h3><ul><li><span>Conduct regular quality evaluations of sales and customer interactions using defined QA frameworks and scorecards<\/span><\/li><li><span>Analyze quality outcomes, sales performance data, and customer experience trends to identify coaching opportunities<\/span><\/li><li><span>Provide structured, actionable feedback to improve sales effectiveness, compliance, and customer satisfaction<\/span><\/li><li><span>Track and measure the impact of training and coaching interventions on performance and quality metrics<\/span><\/li><li><span>Ensure strong alignment between quality standards, training content, and client expectations<\/span><\/li><\/ul><h3><span><b>Data, Stakeholder &amp; Process Collaboration<\/b><\/span><\/h3><ul><li><span>Analyze performance and quality data to develop strategic sales plays and best practices by client or territory<\/span><\/li><li><span>Partner with internal and external stakeholders to enhance sales processes, tools, and CRM usage<\/span><\/li><li><span>Collaborate with Quality, Operations, and Client teams to support continuous improvement initiatives<\/span><\/li><li><span>Maintain strong working relationships to ensure client needs and business goals are clearly understood and supported<\/span><\/li><li><span>Stay current on client products, services, and market changes to ensure training relevance and effectiveness<\/span><\/li><\/ul><h2><span><b>Candidate Profile<\/b><\/span><\/h2><h3><span><b>Experience &amp; Background<\/b><\/span><\/h3><ul><li><span>Bachelor\u2019s degree or equivalent professional experience preferred<\/span><\/li><li><span>Experience in training, coaching, or quality-related roles<\/span><\/li><li><span>B2B Sales Experience <\/span><\/li><li><span>Recognized subject matter expert with the ability to influence and coach peers<\/span><\/li><li><span>Experience in high-volume calling or sales environments preferred<\/span><\/li><li><span>Prior exposure to quality evaluation or performance coaching strongly preferred<\/span><\/li><\/ul><h3><span><b>Skills &amp; Competencies<\/b><\/span><\/h3><ul><li><span>Strong understanding of sales techniques, customer experience principles, and quality standards<\/span><\/li><li><span>Experience with CRM platforms strongly preferred<\/span><\/li><li><span>Strong MS Office skills, particularly Excel and PowerPoint<\/span><\/li><li><span>Ability to manage multiple priorities and projects simultaneously<\/span><\/li><li><span>Analytical mindset with the ability to translate data into actionable coaching strategies<\/span><\/li><li><span>Confident communicator capable of engaging diverse audiences<\/span><\/li><li><span>High attention to detail with strong written and verbal communication skills<\/span><\/li><\/ul><h3><span><b>Language &amp; Work Arrangement<\/b><\/span><\/h3><ul><li><span>Fluency in German &amp; English (C1 required)<\/span><\/li><li><span>Hybrid working model with regular on-site presence required in Sofia, Bulgaria<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1718261\",\"location\":\"Sofia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:21.057+08:00\",\"created_at\":\"2026-03-28T00:05:13.074+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sales-Trainer---Quality-Coach-with-German-Language-C1-C2_R1718261\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3244\",\"descriptor\":\"Specialist, Sales Trainer\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367661\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sales-Trainer---Quality-Coach-with-German-Language-C1-C2_R1718261\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sales-Trainer---Quality-Coach-with-German-Language-C1-C2_R1718261\/apply\",\"job_requisition_id\":\"R1718261\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ales.inkret@concentrix.com\"},\"first_name\":\"Ales Inkret (014321)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718261\",\"wid\":\"fb5ab2f95d68102002610a3e2b200000\",\"descriptor\":\"Sales Trainer & Quality Coach with German\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1125\",\"campaign_id\":\"16286\",\"campaign_title\":\"BI Associate R1718264\",\"campaign_type\":\"job_application\",\"job_title\":\"BI Associate with English\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"\",\"long_description\":\"<p><span><span>The BI Associate is responsible for managing, maintaining and building reporting tools for performance management in a call centre environment. This position creates and maintains standard and client reporting to fulfil contractual reporting obligations and standard organizational reporting.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b>Essential Functions\/Core Responsibilities:<\/b><\/span><\/span><\/p><p><span><span>Automation of reports from internal and client systems and distribute reports to relevant stakeholders.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Build, maintain and enhance existing databases, reports and graphs to meet the reporting customers\u2019 needs.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Add and enhance existing reporting solutions making report modifications.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Identifies key issues and patterns from partial\/conflicting data.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Partner with business to communicate, coordinate the retrieval, processing and distribution of reports.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Reconcile databases and resolve any discrepancies.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Develop and maintain efficient performance reporting processes, databases and structure integrity.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b><u>Requirements:<\/u><\/b><\/span><\/span><\/p><p><span><span>-\u00a0At least 2 years of Sales B2B experience and proven experience as RTA\/WFM\/Data Analyst\/BI analyst is required.\u00a0<\/span><\/span><\/p><p><span><span>-\u00a0At least 6 months of experience in Concentrix<\/span><\/span><\/p><p><span><span>-\u00a0Primary and Secondary KPIs on target in the past 6 months\u00a0<\/span><\/span><\/p><p><span><span>-\u00a0No PIP or written warnings in the past 6 Months\u00a0<\/span><\/span><\/p><p><span><span>-\u00a0Absenteeism record will also be taken into account as part of the recruitment process.<\/span><\/span><\/p><p><span><span>- Bachelor&#39;s Degree preferred<\/span><\/span><\/p><p><span><span>- Excellent communication skills, both written and verbal in English (C1)<\/span><\/span><\/p><p><span><span>- Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.<\/span><\/span><\/p><p><span><span>- Self-starter, strong sense of urgency, and works well under pressure.<\/span><\/span><\/p><p><span><span>- Excellent attention to detail.<\/span><\/span><\/p><p><span><span>- Knowledge of data transformation tools (Power Pivot, ETL, RDBMS, and Data Visualization) is required<\/span><\/span><\/p><p><span><span>- Knowledge of M Language, T-SQL, SQL is preferred.<\/span><\/span><\/p><p><span><span>- Demonstrated knowledge of reporting solutions ( Excel, Power BI, Domo)<\/span><\/span><\/p><p><span><span>- Demonstrated ability to advocate reporting solutions in support of customer business goals and strategies<\/span><\/span><\/p><p><span><span>- Strong attention to analytics and data management.<\/span><\/span><\/p><p><span><span>- Sense of professionalism and ability to develop relationships.<\/span><\/span><\/p><p><span><span>- Willingness to work in a hybrid model from out office in Sofia. <\/span><\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1718264\",\"location\":\"Sofia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:21.039+08:00\",\"created_at\":\"2026-03-28T00:05:12.758+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/BI-Associate-with-English_R1718264\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3040\",\"descriptor\":\"BI Associate\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366461\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/BI-Associate-with-English_R1718264\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/BI-Associate-with-English_R1718264\/apply\",\"job_requisition_id\":\"R1718264\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stephen.hallam@concentrix.com\"},\"first_name\":\"Stephen Hallam (021943)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1718264\",\"wid\":\"6eb7d6c864b11008cdce691c73160000\",\"descriptor\":\"BI Associate with English\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1126\",\"campaign_id\":\"16276\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717949\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect - Security\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are looking for a Cloud Solution Architect (CSA), specializing in Security who is passionate about driving our customers\u2019 security &amp; AI transformation. This is a customer-facing role, owning the technical relationship between the customer and the client, helping customers to leverage their investments through architecture, implementation, and operational health engagements.<\/p><p><\/p><p><span>Responsibilities<\/span><\/p><ul><li><span>You will drive positive Customer Satisfaction and become a trusted advisor and provide\u00a0feedback and insights from customers\/partners and be the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.<\/span><\/li><li><span>You will land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, ID &#43; Access Management and Cloud Security.<\/span><\/li><\/ul><ul><li><span>You will support customers through the adoption lifecycle, through planning, adoption, deployment and optimization as you support increasing drive of Microsoft security products utilization as you lead technical solutioning and nurturing across the customer journey.<\/span><\/li><li><span>You will deliver technical presentations &amp; demos and propose high-level solutions and work with key Microsoft and Partner resources to drive deployment &amp; customer adoption Identify cross sell\/upsell\/Unified opportunities through customer engagement.<\/span><\/li><li><span>You will a<\/span><span>lign your individual skilling to team\/area demands and Customer Success goals<\/span><span><span>\u00a0<\/span>and<span>\u00a0<\/span><\/span><span>accelerate customer outcomes -\u00a0Share expertise, contribute to IP creation &amp; re-use to\u00a0accelerate customer outcomes.\u00a0<\/span><\/li><\/ul><ul><li><span>Run Architectural Design Session to build a plan for implementing the solution \u2013 governing design in line with customer business goals and their technical environment.\u00a0 Outcome is consensus on solution design and next steps toward production.<\/span><\/li><li><span>Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.<\/span><\/li><\/ul><p><b>\u00a0<\/b><\/p><p><b>Preferred Qualifications (PQs)<\/b><\/p><ul><li>Bachelor&#39;s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 15&#43; years experience in cloud\/infrastructure technologies, information technology (IT) consulting\/support, systems administration, network operations, software development\/support, technology solutions, practice development, architecture, and\/or consulting<ul><li>OR Master&#39;s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6&#43; years experience in cloud\/infrastructure technologies, technology solutions, practice development, architecture, and\/or consulting<\/li><li>OR equivalent experience<\/li><\/ul><\/li><li>4&#43; years experience working in a customer-facing role (e.g., internal and\/or external)<\/li><li>4&#43; years experience working on technical projects<\/li><\/ul><p><\/p><p><b><span>Required Technical skills:<\/span><\/b><\/p><ul><li><span>Active Directory<\/span><\/li><li><span>Entra ID<\/span><\/li><li><span>Certificate Services (PKI)<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1717949\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MAD\",\"updated_at\":\"2026-04-29T20:05:52.326+08:00\",\"created_at\":\"2026-03-27T22:07:55.869+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Security-Engineer_R1717949\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0bccc43f7870000\",\"descriptor\":\"Concentrix Multimedia\",\"reference_id\":\"WMO02\",\"organization_reference_id\":\"WMO02\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jaydee.lazo@concentrix.com\"},\"first_name\":\"Lazo, Jay Dee\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369051\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Security-Engineer_R1717949\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Security-Engineer_R1717949\/apply\",\"job_requisition_id\":\"R1717949\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"df68c94cc420101ac0bccc43f7870000\",\"descriptor\":\"Concentrix Multimedia\",\"reference_id\":\"WMO02\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"zoubida.harim@concentrix.com\"},\"first_name\":\"Zoubida Harim (103495184)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717949\",\"wid\":\"2880ae41a0f6101ffd8915d021950000\",\"descriptor\":\"Cloud Solution Architect - Security\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1127\",\"campaign_id\":\"16272\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717633\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Azure Hybrid Infrastructure Engineer -(German-speaking)  (M\/F\/D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Role Overview<\/b><\/p><p><\/p><p>We are seeking a highly skilled <b>Senior Azure Hybrid Infrastructure Engineer <\/b><span><i><b>(German-speaking) \u2013 Work-at-home\u200b<\/b><\/i> <\/span>with deep, hands-on expertise in <b>Azure Local (Azure Stack HCI)<\/b> and <b>Azure Arc<\/b>. This role is ideal for someone who thrives in designing, deploying, and managing <b>end-to-end hybrid infrastructure solutions<\/b> across on-premises and cloud environments.<\/p><p>You will play a critical role in helping modernize infrastructure, ensuring high availability, performance, and scalability while enabling seamless hybrid cloud integration.<\/p><p><\/p><p><i><b>Note: German and English are both mandatory requirements for this role. <\/b><\/i><\/p><p><\/p><p><span><b>Key Responsibilities<\/b><\/span><\/p><ul><li><p>Design, deploy, configure, and troubleshoot <b>hybrid infrastructure solutions<\/b> using Azure technologies<\/p><\/li><li><p>Implement and manage <b>Azure Local (Azure Stack HCI)<\/b> environments<\/p><\/li><li><p>Plan and deploy <b>Software Defined Networking (SDN)<\/b>, including logical networks and connectivity troubleshooting<\/p><\/li><li><p>Configure and manage <b>Network ATC<\/b>, including intent-based networking and RDMA\/NIC teaming validation<\/p><\/li><li><p>Deploy and optimize <b>Storage Spaces Direct (S2D)<\/b>, including performance tuning and resiliency troubleshooting<\/p><\/li><li><p>Manage storage provisioning, including volumes, shares, and tiering strategies<\/p><\/li><li><p>Onboard and manage resources using <b>Azure Arc<\/b>, including policies, extensions, and governance<\/p><\/li><li><p>Deploy and manage <b>virtual machines<\/b> on Azure Local environments<\/p><\/li><li><p>Implement and operate <b>Azure Update Manager<\/b> for hybrid environments<\/p><\/li><li><p>Monitor system health, performance, and compliance across hybrid infrastructure.<\/p><\/li><\/ul><p><\/p><p><span><b>Required Qualifications<\/b><\/span><\/p><ul><li><p>Strong hands-on experience with:<\/p><ul><li><p><b>Azure Local (Azure Stack HCI)<\/b><\/p><\/li><li><p><b>Azure Arc<\/b> (primary focus)<\/p><\/li><\/ul><\/li><li><p>Proven ability to design and implement <b>hybrid cloud solutions (300\u2013400 level expertise)<\/b><\/p><\/li><li><p>Advanced experience with:<\/p><ul><li><p><b>Software Defined Networking (SDN)<\/b><\/p><\/li><li><p><b>Storage Spaces Direct (S2D)<\/b><\/p><\/li><li><p><b>Windows Server (2012 R2 \u2013 2025)<\/b><\/p><\/li><\/ul><\/li><li><p>Solid background in virtualization technologies:<\/p><ul><li><p>Hyper-V<\/p><\/li><li><p>Azure Stack HCI \/ Azure Local<\/p><\/li><li><p>VMware (nice to have within virtualization scope)<\/p><\/li><\/ul><\/li><li><p>Experience with <b>System Center Virtual Machine Manager (SCVMM)<\/b><\/p><\/li><li><p>Strong troubleshooting and problem-solving skills across networking, compute, and storage layers.<\/p><\/li><\/ul><p><\/p><p><span><b>Nice to Have<\/b><\/span><\/p><ul><li><p>Experience with <b>Azure Backup<\/b> (policy configuration, restore validation, hybrid workloads)<\/p><\/li><li><p>Knowledge of <b>Azure Storage<\/b> (accounts, networking, private endpoints, archival scenarios)<\/p><\/li><li><p>Familiarity with <b>Azure Virtual Desktop (AVD)<\/b> concepts (host pools, session hosts, hybrid identity)<\/p><\/li><\/ul><p><\/p><p>#WAH<\/p>\",\"ats_external_id\":\"R1717633\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-07T16:11:53.098+08:00\",\"created_at\":\"2026-03-27T22:07:53.385+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Azure-Local-CSA_R1717633\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"alejandra.barrera@concentrix.com\"},\"first_name\":\"Barrera, Alejandra\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103263265\",\"wid\":\"a92aa592eff11001efa43bec5c0a0000\",\"descriptor\":\"Alejandra Barrera (103263265)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371422\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Azure-Local-CSA_R1717633\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Azure-Local-CSA_R1717633\/apply\",\"job_requisition_id\":\"R1717633\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717633\",\"wid\":\"f539e110e6b31008c77fe69ca4070000\",\"descriptor\":\"Senior Azure Hybrid Infrastructure Engineer -(German-speaking)  (M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1128\",\"campaign_id\":\"16270\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717776\",\"campaign_type\":\"job_application\",\"job_title\":\"Infrastructure Automation Engineer (PowerShell, DSC & DevOps) (M\/F\/D) (German & English)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>JOB SUMMARY<\/b><\/p><p><\/p><p>CSA GD is seeking an engineer with deep hands-on expertise in PowerShell and Desired State Configuration (DSC) to design and deliver Infrastructure-as-Code solutions and reusable delivery assets for enterprise customers. The role is engineering-heavy (software engineering for infrastructure, not basic scripting) and focuses on building and operating production-grade automation frameworks, DSC resources\/configurations, and CI\/CD pipelines in Azure DevOps\/GitHub for hybrid and cloud environments.<\/p><p><\/p><p><b>Responsibilities <\/b><\/p><ul><li><p>Engineer and maintain production-grade PowerShell automation (functions, modules, packaging, versioning, release management) with an emphasis on reliability, maintainability, and re-use.<\/p><\/li><\/ul><ul><li><p>Design, author, and troubleshoot DSC resources and configurations (idempotent behavior; correct Get\/Test\/Set; LCM troubleshooting; drift detection and remediation).<\/p><\/li><li><p>Build and operate CI\/CD pipelines for infrastructure automation using Azure DevOps and\/or GitHub (PR workflows, gated builds, artifact publishing, environment promotion).<\/p><\/li><li><p>Work effectively in and with open-source projects and communities (fork\/PR model, upstream collaboration, issue triage, documentation, and contribution hygiene).<\/p><\/li><li><p>Troubleshoot complex PowerShell\/DSC issues end-to-end (VS Code debugging, logging\/telemetry, remoting, authentication, runspaces, and execution policy constraints).<\/p><\/li><li><p>Translate customer requirements into an automation architecture and implementation plan (scope, assumptions, constraints, and operational model) and deliver through workshops\/advisory and hands-on implementation.<\/p><\/li><li><p>Create high-quality engineering documentation (Markdown) and handover materials; coach peers\/partners to ramp up on the solution assets.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications <\/b><\/p><p><\/p><p><b><u>Must-have \/ minimum qualifications<\/u><\/b><\/p><ul><li><p>Strong software-engineering background in infrastructure automation using\u00a0PowerShell\u00a0(advanced functions, modules, classes, error handling, performance, and maintainability). Experience with\u00a0C#\u00a0for infrastructure tooling is highly valuable.<\/p><\/li><\/ul><ul><li><p>Deep Git &#43; platform skills: proven hands-on experience with\u00a0GitHub\u00a0and\/or\u00a0Azure DevOps\u00a0(branching strategies, PR reviews, merge conflict resolution, repo hygiene, releases).<\/p><\/li><li><p>DSC engineering experience: authoring and operating DSC resources\/configurations with correct idempotent behavior; troubleshooting LCM execution and configuration drift; experience with at least one of: class-based DSC resources, script-based resources, or DSC v3\/DSC CLI concepts.<\/p><\/li><li><p>Code quality: Pester testing strategy (unit\/integration), PSScriptAnalyzer (or equivalent), and comfort working with code reviews and CI quality gates.<\/p><\/li><li><p>Open-source collaboration experience: has contributed to or maintained open-source projects (or equivalent multi-contributor codebases), including documentation and issue\/PR workflows.<\/p><\/li><li><p>Windows fundamentals: solid knowledge of Windows Server administration and core platform services (e.g., Active Directory, certificates\/PKI, networking basics), sufficient to automate and troubleshoot them.<\/p><\/li><li><p>Microsoft365DSC\u00a0(preferred) or demonstrable ability to ramp up quickly with prior DSC module\/resource development.<\/p><\/li><li><p>Customer-facing delivery: ability to run technical workshops, capture requirements, propose architecture, and deliver\/hand over automation assets in a structured way.<\/p><\/li><\/ul><p><\/p><p><b>Nice-to-have skills<\/b><\/p><ul><li><p>Strong hands-on experience with\u00a0Azure DevOps Pipelines\u00a0and\/or\u00a0GitHub Actions\u00a0for IaC and configuration pipelines (release strategies, approvals, environments).<\/p><\/li><li><p>Hybrid\/on-prem platform experience relevant to DSC-driven deployments (e.g.,\u00a0Hyper-V,\u00a0Azure Local, Windows Server failover clustering, offline\/air-gapped environments).<\/p><\/li><li><p>Security-first automation: secrets management, certificate lifecycle automation, least privilege, and secure coding practices for PowerShell.<\/p><\/li><li><p>Experience with configuration data and templating approaches (YAML\/JSON\/PSD1), plus packaging\/distribution (PowerShell Gallery or internal feeds).<\/p><\/li><li><p>Experience mentoring\/ramping up peers or partners on PowerShell\/DSC and codebase onboarding.<\/p><\/li><\/ul><p><\/p><p><b>Relevant Certifications<\/b><\/p><ul><li><p>Microsoft Certified Azure Developer Associate (AZ-204)<\/p><\/li><li><p>DevOps Engineer Expert (AZ-400)<\/p><\/li><li><p>Power Platform Developer Associate (PL-400)<\/p><\/li><li><p>Power Platform Solution Architect Expert (PL-600)<\/p><\/li><li><p>Azure AI Engineer Associate (AI-102)<\/p><\/li><li><p>GitHub Foundations Certification<\/p><\/li><li><p>GitHub Administration Certification<\/p><\/li><li><p>GitHub Actions Certification<\/p><\/li><li><p>GitHub Advanced Security Certification<\/p><\/li><\/ul><p><\/p><p>\u00a0\u00a0#LI-Remote #Germany<\/p>\",\"ats_external_id\":\"R1717776\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-18T02:05:12.992+08:00\",\"created_at\":\"2026-03-27T22:07:52.805+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Infrastructure-Automation-Engineer--PowerShell--DSC---DevOps-_R1717776\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jennifer.martin1@concentrix.com\"},\"first_name\":\"Martin, Jennifer Marie\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369055\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Infrastructure-Automation-Engineer--PowerShell--DSC---DevOps-_R1717776\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Infrastructure-Automation-Engineer--PowerShell--DSC---DevOps-_R1717776\/apply\",\"job_requisition_id\":\"R1717776\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717776\",\"wid\":\"2a25163032c8101ffdbf57677b8c0000\",\"descriptor\":\"Infrastructure Automation Engineer (PowerShell, DSC & DevOps) (M\/F\/D) (German & English)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1129\",\"campaign_id\":\"16266\",\"campaign_title\":\"Solution Architect (TCF) R1718175\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><span>We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect<span>\u00a0<\/span><b>with strong technical skills<\/b>. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/span><\/p><p><\/p><p>Overview<\/p><ul><li>Language: fluent English<\/li><li>Travel: less than 10% is expected<\/li><li>Years of Experience: 10&#43;<\/li><\/ul><p><\/p><p>Mandatory Experience Profile<\/p><ul><li>The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.<\/li><li><span>Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.<\/span><\/li><li>10&#43; years of experience in cloud technologies, information technology (IT) consulting\/support, systems administration, system architecture, OR equivalent experience.<\/li><li>Expert knowledge in Dynamics 365 CE apps, such as Sales, Customer Insights, Customer Service, and Field Service<\/li><li>Strong proficiency in developing, optimizing, and maintaining solutions and architecture of D365 CE apps and model-driven apps.<ul><li>Design, customize, and administer UI and business logic using the Power Platform.<\/li><li>Being able to conduct code reviews for C#, JavaScript, and TypeScript.<\/li><li>Experience with Azure Application Insights and designing Kusto queries to investigate and mitigate performance issues.<\/li><li>Having a basic understanding of network performance indicators and the ability to read network traces.<\/li><\/ul><\/li><li>Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.<ul><li><span>Familiarity with integrating data from Dataverse and other sources.<\/span><\/li><li><span>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/span><\/li><\/ul><\/li><li>Strong ability to engage with key technical stakeholders and business decision makers.<\/li><li><span>Ability to effectively resolve complex Power Apps issues and architectural challenges using strong analytical and collaborative skills, with demonstrated experience delivering clear findings reports and presenting actionable recommendations to stakeholders.<\/span><\/li><li>Strong commitment to staying updated on modern engineering practices and tools.<\/li><li><span>Experience in customer-facing roles.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p>Desirable requirements<\/p><ul><li>Experience with Power FX.<\/li><li>Architect and Functional Consultant level Microsoft certifications are preferred.<\/li><\/ul>\",\"ats_external_id\":\"R1718175\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:20.998+08:00\",\"created_at\":\"2026-03-27T20:05:44.621+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1718175\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366335\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1718175\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1718175\/apply\",\"job_requisition_id\":\"R1718175\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"szymon.domirski@concentrix.com\"},\"first_name\":\"Szymon Domirski (102074712)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1718175\",\"wid\":\"8df85f95811d101ff890362bf96b0000\",\"descriptor\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1130\",\"campaign_id\":\"16250\",\"campaign_title\":\"Team Leader Trainee, Operations  (Non Agent) R1717409\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader Operations_German C1 + English B2_Lisbon WFO\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you ready to take the next step in your leadership career? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with innovation, technology, and people. Operating in over 70 countries, we\u2019re proud to be recognized with awards such as \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture.\u201d<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Team Leader based on-site in Lisbon, Portugal,<\/b> you\u2019ll play a key role in driving team performance, delivering exceptional customer experiences, and supporting the success of our operations. You\u2019ll lead, coach, and develop a team of customer service associates while ensuring service levels and business goals are consistently achieved.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll equip you with all the training, cutting-edge tools, and ongoing support you need to excel. At Concentrix, there\u2019s real potential for career and personal growth \u2014 over 80% of our leadership team has been promoted internally. You\u2019ll also have access to a range of FREE Learning and Leadership Development programs to help you grow into future leadership roles.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Team Leader, you will:<\/p><p><\/p><ul><li>Supervise the day-to-day operations of a team of call center associates, including attendance and performance monitoring in line with company policies and legal requirements<\/li><li>Coach and develop team members through regular feedback sessions to ensure performance metrics and KPIs are consistently achieved<\/li><li>Identify performance gaps, create action plans, and implement corrective measures when needed<\/li><li>Ensure the service delivered meets contractual KPIs and financial targets<\/li><li>Communicate clear expectations and provide timely updates to your team<\/li><li>Act as a point of escalation for complex customer interactions, providing support and solutions<\/li><li>Lead team meetings to share updates, encourage collaboration, and gather feedback<\/li><li>Organize and promote team engagement activities<\/li><li>Stay up to date with internal processes, policies, and procedures, and participate in ongoing leadership training<\/li><li>Promote company values through a positive attitude and strong team advocacy<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>You\u2019ll be a great match if you:<\/p><p><\/p><ul><li>Are fluent in German (native\/C2 level) and have a good level of English (B2 or higher) Mandatory<\/li><li>Have at least 1 year of experience in a Team Leader or Supervisor role in a BPO environment - Mandatory<\/li><li>Are highly motivated, with a strong ability to coach and develop team members<\/li><li>Possess excellent communication and interpersonal skills<\/li><li>Can effectively prioritize, multitask, and meet deadlines in a fast-paced environment<\/li><li>Have strong leadership skills and the ability to guide and motivate a team<\/li><li>Are flexible and willing to work on a 24\/7 rotating schedule<\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that support your success and well-being:<\/p><p><\/p><ul><li>Competitive salary (base &#43; performance bonuses)<\/li><li>Health insurance from day one<\/li><li>Central office location in Lisbon, Portugal<\/li><li>Fully paid training and onboarding<\/li><li>Career development programs and internal mobility opportunities<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If this sounds like the next step in your leadership career, we\u2019d love to hear from you. Apply today and discover why so many game-changers choose to grow with Concentrix.<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer<\/b><\/p><p>We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, age, gender identity, sexual orientation, religion, ethnicity, disability, or any other protected status.<\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portuguese law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1717409\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-05T18:04:50.276+08:00\",\"created_at\":\"2026-03-27T18:08:32.888+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Billable-Team-Leader--Trainee--non-agent---DE-Bytedance-MOD-WFS-Lisbon_R1717409-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b62d7069f30000\",\"descriptor\":\"Concentrix Lisboa, Unipessoal Lda.\",\"reference_id\":\"WPT02\",\"organization_reference_id\":\"WPT02\"},\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rafaela.dias2@concentrix.com\"},\"first_name\":\"Dias Morato Costa, Rafaela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102550226\",\"wid\":\"da7d7d2449a210103305103ed3b50005\",\"descriptor\":\"Rafaela Costa (102550226)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370892\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Billable-Team-Leader--Trainee--non-agent---DE-Bytedance-MOD-WFS-Lisbon_R1717409-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Billable-Team-Leader--Trainee--non-agent---DE-Bytedance-MOD-WFS-Lisbon_R1717409-1\/apply\",\"job_requisition_id\":\"R1717409\"}],\"organizations\":[{\"wid\":\"ede85245894e1037b0b8bce7cac40000\",\"descriptor\":\"25935 - ByteDance - 980009221\",\"reference_id\":\"980009221\",\"custom_reference_id\":\"980009221\",\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b62d7069f30000\",\"descriptor\":\"Concentrix Lisboa, Unipessoal Lda.\",\"reference_id\":\"WPT02\",\"custom_reference_id\":null,\"company_reference_id\":\"WPT02\"},{\"wid\":\"d4659a53f2ee103837d0fbc4b6530000\",\"descriptor\":\"W100CB ByteDance E-Com Content Moderator\",\"reference_id\":\"W100CB\",\"custom_reference_id\":\"W100CB\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"joana.carvalho@concentrix.com\"},\"first_name\":\"Joana Carvalho (102548346)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717409\",\"wid\":\"cf3d24f33699101ff39ff7cdc79f0000\",\"descriptor\":\"Team Leader Operations_German C1 + English B2_Lisbon WFO\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>MOD<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1131\",\"campaign_id\":\"16231\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1717566\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Resiliency Engineer(Mandarin)\",\"street\":\"MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40\",\"address\":\"MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<h1><b>Skills &amp; Experience Required:<\/b><\/h1><p><\/p><p>Language Proficiency: Mandarin<\/p><p><\/p><p><span>Minimum 5&#43; years of hands-on experience in the following areas:<\/span><\/p><ul><li><span><span>Deep understanding of\u00a0Azure IaaS and PaaS services: Virtual Machines, App Services, Azure Kubernetes Service (AKS), Azure Functions.<\/span><\/span><\/li><li><span><span>Proficiency in\u00a0Azure Resource Manager (ARM)\u00a0templates and\u00a0Bicep\u00a0for infrastructure as code.<\/span><\/span><\/li><li>Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure.<\/li><li><span>Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup\/recovery, Geo-redundant storage and monitoring services.<\/span><\/li><li><span>Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods.<\/span><\/li><li><span>Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.<\/span><\/li><li><span>Experience in business continuity planning, incident response coordination, and process maturity assessments<\/span><\/li><li><span><span>Implement\u00a0role-based access control (RBAC),\u00a0Azure Policy, and\u00a0Key Vault.<\/span><\/span><\/li><li><span><span>Ensure compliance with\u00a0ISO 22301,\u00a0NIST, and\u00a0GDPR\u00a0for BCP\/DR.<\/span><\/span><\/li><\/ul>\",\"ats_external_id\":\"R1717566\",\"location\":\"Kuala Lumpur Sentral, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-05-14T18:04:35.144+08:00\",\"created_at\":\"2026-03-27T16:05:11.134+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjIzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-KL-Sentral---NU-Tower-2-Level-21-30-31-38--40\/Cloud-Resiliency-Engineer-Mandarin-_R1717566\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"organization_reference_id\":\"YMY01\"},\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y1\",\"wid\":\"6bbff8fc533b0183c2fd1f0770638e0a\",\"descriptor\":\"MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"krystel.flores@concentrix.com\"},\"first_name\":\"Flores, Krystel\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"102201405\",\"wid\":\"f758ea0a0218100afdba12c390c40000\",\"descriptor\":\"Krystel Flores (102201405)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372403\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-KL-Sentral---NU-Tower-2-Level-21-30-31-38--40\/Cloud-Resiliency-Engineer-Mandarin-_R1717566\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-KL-Sentral---NU-Tower-2-Level-21-30-31-38--40\/Cloud-Resiliency-Engineer-Mandarin-_R1717566\/apply\",\"job_requisition_id\":\"R1717566\"}],\"organizations\":[{\"wid\":\"a8f2c01044fc10191d4e1378ccc90000\",\"descriptor\":\"W0ZYP5 Microsoft: Unified Customer As\",\"reference_id\":\"W0ZYP5\",\"custom_reference_id\":\"W0ZYP5\",\"company_reference_id\":null},{\"wid\":\"267369b699511018f8f1455cbfd40000\",\"descriptor\":\"25179 - MICROSOFT - 980007650\",\"reference_id\":\"980007650\",\"custom_reference_id\":\"980007650\",\"company_reference_id\":null},{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"45e7497b3c3c1021c41668f2911a0000\",\"descriptor\":\"Microsoft: GPIC\/GPS FY25\",\"reference_id\":\"Microsoft: GPIC\/GPS FY25_20250204_IND\",\"custom_reference_id\":\"Microsoft: GPIC\/GPS FY25_20250204_IND\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"custom_reference_id\":null,\"company_reference_id\":\"YMY01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"saroj.dash@concentrix.com\"},\"first_name\":\"Saroj Dash (103386895)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717566\",\"wid\":\"6050ec8cad54101fe9b2c3b8b3660000\",\"descriptor\":\"Cloud Resiliency Engineer(Mandarin)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1662\",\"campaign_id\":\"319\",\"campaign_title\":\"Advisor II, B2B Sales R1718168\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (French-speaking) on-site HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Account Manager (French-speaking) on-site HS03\",\"long_description\":\"<div>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients,&nbsp;their&nbsp;customers, our people, our community, and our planet.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As an&nbsp;<strong>Account Manager<\/strong>&nbsp;on our team, you will:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Execute and achieve sales quota and targets&nbsp;<br \/>- Focus on SMB sales, mainly outbound activities to a set of SMB customers&nbsp;<br \/>- Build and maintain a relationship with a set of clients to increase the revenue or growth numbers&nbsp;<br \/>- Track, manage, and report ongoing activity relative to sales plan&nbsp;<br \/>- Communicate client feedback to appropriate parties for follow up and resolution&nbsp;<br \/>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound&nbsp;<br \/>- Maintain good CRM hygiene and tracking by accurately tracking all events within the CRM&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Your qualifications<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We embrace our&nbsp;game-changers&nbsp;with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Have a proficient or bilingual level of&nbsp;French with an advanced English level&nbsp;<br \/>- Have a solid Sales Background (outbound environment)&nbsp;<br \/>- Are achievement and goal oriented&nbsp;and motivated and self-starter&nbsp;<br \/>-&nbsp;Have&nbsp;strong communication&nbsp;and good computer&nbsp;skills&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Have pipeline management and forecasting experience&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>It would be a plus if you have&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Previous&nbsp;experience working with channel&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s&nbsp;in it for you<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.&nbsp;That&rsquo;s&nbsp;why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help support your unique lifestyle:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full time 39 hours\/week contract: Monday-Friday 9-18h<br \/>- Salary 21,376&nbsp;euros gross\/year + up to 5500 euros gross\/year in bonus&nbsp;<br \/>- Great office location in Barcelona&nbsp;<br \/>- Friends hunting (referral) bonus&nbsp;<br \/>- Full paid training about the company and the project you will be working on&nbsp;<br \/>- Career development program and specialized courses&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Experience the best version of you!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>At&nbsp;<strong>Concentrix<\/strong>, we invest in our&nbsp;game-changers&nbsp;because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>Concentrix is an equal opportunity employer<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>R1718168<\/p>\\n<\/div>\",\"ats_external_id\":\"R1718168\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"276.96\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:32.507+02:00\",\"created_at\":\"2026-03-27T13:05:52.257+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366752\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--French-speaking--on-site-HS03_R1718168\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--French-speaking--on-site-HS03_R1718168\/apply\",\"job_requisition_id\":\"R1718168\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jeanbaptistepaulhenri.bruno@concentrix.com\"},\"first_name\":\"Jean Baptiste Paul Henri Bruno (102538930)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718168\",\"wid\":\"2880ae41a0f6101ff6cf019ab0360000\",\"descriptor\":\"Account Manager (French-speaking) on-site HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1132\",\"campaign_id\":\"16198\",\"campaign_title\":\"Recruiter II R1714390\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter (Onsite)\",\"street\":\"USA Farmington Hills MI\",\"address\":\"USA Farmington Hills MI\",\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"postal_code\":\"48331\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Recruiter II ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible for working with various clients to assess hiring needs and interview candidates for positions. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><\/p><p><\/p><p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then a\u00a0 Recruiter II position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Recruiter II , you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As a Recruiter II , you will:<\/p><ul><li><p>Responsible for assisting with implementation and administration of recruitment programs<\/p><\/li><li><p>Receive, screen, and file incoming resumes, background, and reference checks<\/p><\/li><li><p>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/p><\/li><li><p>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/p><\/li><li><p>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/p><\/li><li><p>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/p><\/li><li><p>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/p><\/li><li><p>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/p><\/li><li><p>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Recruiter II role include:<\/p><ul><li><p>18 Years of age or older with a completed High School Diploma or GED required<\/p><\/li><li><p>At least two years of relevant experience<\/p><\/li><li><p>Bachelor&#39;s Degree preferred<\/p><\/li><li><p>Strong communication skills, both written and verbal<\/p><\/li><li><p>Ability to multi-task, prioritize, and meet timelines on deliverables<\/p><\/li><li><p>Proficient in Microsoft Office<\/p><\/li><li><p>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/p><\/li><li><p>Sense of professionalism and ability to develop relationships<\/p><\/li><li><p>Strong attention to detail<\/p><\/li><li><p>Ability to handle and maintain confidential information<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<\/p><\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $18.50- $20.00 USD. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ&#43; Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey\u00a0<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: May 17, 2026.<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/p><\/li><li><p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE. <\/b><\/p>\",\"ats_external_id\":\"R1714390\",\"location\":\"Farmington Hills, Michigan\",\"job_type\":\"full_time\",\"salary\":\"37440\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-13T02:04:47.908+08:00\",\"created_at\":\"2026-03-27T08:58:56.970+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Recruiter--Onsite-_R1714390\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48331\",\"primary_location\":{\"id\":\"US-FAR-FNGEN-01\",\"wid\":\"740544c0a47f0179fa3f49781f11c757\",\"descriptor\":\"USA Farmington Hills MI\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stephanie.fowler@concentrix.com\"},\"first_name\":\"Fowler, Stephanie\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101628545\",\"wid\":\"352a7e9b491001cf5de153d47f07f227\",\"descriptor\":\"Paula Rosario (101628545)\"},{\"id\":\"100804971\",\"wid\":\"60219339f7a01064a5e0e3cf36bc1428\",\"descriptor\":\"Stephanie Fowler (100804971)\"},{\"id\":\"101890829\",\"wid\":\"9ee8274459cf012d9025ad57cb103ec6\",\"descriptor\":\"Kim Kelly (101890829)\"},{\"id\":\"100036159\",\"wid\":\"60219339f7a01064b7b76fdefb1a8219\",\"descriptor\":\"Kelly Lutz (100036159)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372206\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Recruiter--Onsite-_R1714390\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Recruiter--Onsite-_R1714390\/apply\",\"job_requisition_id\":\"R1714390\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"nicole.crockett@concentrix.com\"},\"first_name\":\"Ivri Crockett (100057712)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1714390\",\"wid\":\"5b995f0599cb101d4a96e593e1460000\",\"descriptor\":\"Recruiter (Onsite)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1133\",\"campaign_id\":\"16178\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1716997\",\"campaign_type\":\"job_application\",\"job_title\":\"Exchange Customer Engineer (Bilingual)\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role Overview<\/b><\/p><p><\/p><p>We are seeking a highly skilled and experienced <b>Customer Engineer specializing in Microsoft 365, Exchange Server, and Exchange Online.<\/b> The ideal candidate will help customers optimize and modernize their email and collaboration environments, ensuring high performance, security, and reliability across both on-premises and cloud platforms. This role is customer-facing and requires excellent communication skills, both verbal and written, to interact with technical, non-technical, and leadership stakeholders.<\/p><p><\/p><p>As a Customer Engineer, you will act as a trusted technical advisor, supporting enterprise customers in the design, deployment, migration, and optimization of Exchange Server and Exchange Online environments, as well as broader Microsoft 365 administration and governance.<\/p><p><\/p><p><i><b>Note: This position requires fluency in English.<\/b><\/i><\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Lead and deliver customer engagements focused on:<\/p><ul><li><p>Exchange Server (on-premises and hybrid)<\/p><\/li><li><p>Exchange Online<\/p><\/li><li><p>Microsoft 365 administration and governance<\/p><\/li><\/ul><\/li><li><p>Design and implement scalable and secure email architectures across hybrid and cloud environments<\/p><\/li><li><p>Plan and execute migrations from legacy email systems to Exchange Server and Exchange Online<\/p><\/li><li><p>Support migrations from on-premises Exchange to Exchange Online, ensuring minimal downtime and data integrity<\/p><\/li><li><p>Provide advanced troubleshooting, optimization, and post-migration support<\/p><\/li><li><p>Manage and maintain Exchange environments, ensuring high availability, performance, and reliability<\/p><\/li><li><p>Collaborate with customers to define migration strategies, timelines, and best practices<\/p><\/li><li><p>Support compliance, retention, and governance requirements within Microsoft 365<\/p><\/li><li><p>Automate administrative tasks using PowerShell and other tools<\/p><\/li><li><p>Document technical solutions, best practices, and operational procedures.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>10&#43; years of experience in customer-facing roles (architecture, administration, consulting, or support)<\/p><\/li><li><p>Strong hands-on experience with:<\/p><ul><li><p>Exchange Server (administration, architecture, and migrations)<\/p><\/li><li><p>Exchange Online (administration and migrations)<\/p><\/li><li><p>Microsoft 365 administration and governance<\/p><\/li><\/ul><\/li><li><p>Experience with hybrid Exchange environments<\/p><\/li><li><p>Strong knowledge of Active Directory and Azure Active Directory (Entra ID)<\/p><\/li><li><p>Proven experience planning and executing complex email migrations<\/p><\/li><li><p>Advanced troubleshooting and problem-solving skills<\/p><\/li><li><p>Experience with PowerShell scripting for automation and management<\/p><\/li><li><p>Strong communication and stakeholder management skills.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li><p>Experience with:<\/p><ul><li><p>Email compliance and retention solutions<\/p><\/li><li><p>Large-scale enterprise or government environments<\/p><\/li><li><p>Microsoft Graph API<\/p><\/li><\/ul><\/li><li><p>Knowledge of:<\/p><ul><li><p>Cloud Adoption Framework<\/p><\/li><li><p>Well-Architected Framework<\/p><\/li><\/ul><\/li><li><p>Relevant Microsoft certifications in Exchange, Microsoft 365, or related areas.<\/p><\/li><\/ul><p><\/p><p>#WAH #WFH #LI-Remote<\/p>\",\"ats_external_id\":\"R1716997\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-23T02:04:12.358+08:00\",\"created_at\":\"2026-03-27T08:58:37.277+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/CSA-GD-Exchange-Customer-Engineer-Job-Description_R1716997\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"organization_reference_id\":\"YES01\"},\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"alejandra.barrera@concentrix.com\"},\"first_name\":\"Barrera, Alejandra\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103263265\",\"wid\":\"a92aa592eff11001efa43bec5c0a0000\",\"descriptor\":\"Alejandra Barrera (103263265)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369642\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/CSA-GD-Exchange-Customer-Engineer-Job-Description_R1716997\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/CSA-GD-Exchange-Customer-Engineer-Job-Description_R1716997\/apply\",\"job_requisition_id\":\"R1716997\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"custom_reference_id\":null,\"company_reference_id\":\"YES01\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bryan.vandenhurk@concentrix.com\"},\"first_name\":\"Bryan van den Hurk Men\u00e9ndez (102538465)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1716997\",\"wid\":\"cf3d24f33699101f25bdc0febdc10000\",\"descriptor\":\"Exchange Customer Engineer (Bilingual)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1134\",\"campaign_id\":\"16177\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1716085\",\"campaign_type\":\"job_application\",\"job_title\":\"Azure Local Customer Engineer\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>As a Customer Engineer, you will collaborate directly with customer teams to provide expert advisory services across a range of technologies. By leveraging structured intellectual property (MIP) engagements, you will establish trusted advisor relationships and guide customers towards achieving a healthy and secure state.\u00a0<\/p><p><\/p><p><b>Skills Required:<\/b><\/p><p><\/p><p>Azure Local Deployment and configuration:<\/p><ul><li><p>Software Defined Networking Deployments and Configuration\u00a0<\/p><\/li><li><p>Network ATC\u00a0<\/p><\/li><li><p>Storage Spaces Direct Deployments and Configuration\u00a0<\/p><\/li><li><p>Storage Provisioning<\/p><\/li><li><p>Azure ARC for Servers\u00a0<\/p><\/li><li><p>Azure Virtual Desktop\u00a0<\/p><\/li><li><p>Virtual Machines\u00a0<\/p><\/li><li><p>Azure Update Manager\u00a0<\/p><\/li><li><p>Azure Monitor\u00a0<\/p><\/li><\/ul><p><\/p><p>Windows Server (Windows Server 2012 R2-2025 &#61; advanced level):<\/p><ul><li><p>Virtualization (Azure Stack HCI\/Local, Hyper-V, VMware)\u00a0<\/p><\/li><li><p>System Center Virtual Machine Manager - SCVMM<\/p><\/li><\/ul><p><\/p><p>Azure Hybrid Services:<\/p><ul><li><p>Azure Backup and Site Recovery\u00a0<\/p><\/li><li><p>Azure Migrate<\/p><\/li><li><p>Azure ARC<\/p><\/li><li><p>Azure Monitor<\/p><\/li><li><p>Azure Virtual Machine - VM<\/p><\/li><li><p>Azure Virtual Desktop - AVD<\/p><\/li><li><p>Backup and migration tools (SCDPM, Veeam, Commvault, Carbonite, \u2026)<\/p><\/li><li><p>General Azure IaaS platform (networking, storage, etc.)\u00a0<\/p><\/li><\/ul><p><\/p><p><b>Optional Skills:\u00a0<\/b><\/p><ul><li><p>Entra ID (RBAC, AuthN\/AuthZ, Hybrid identity, Entra ID Domain Services)<\/p><\/li><li><p>Azure Kubernetes Services \u2013 AKS<\/p><\/li><li><p>Azure PaaS Services (Function App, APIM, Automation)<\/p><\/li><li><p>Infrastructure as code (Bicep\/ARM or Terraform)<\/p><\/li><li><p>Azure Network security (NSG, BGP routing, ExpressRoute and Gateway)<\/p><\/li><\/ul><p><\/p><p><b>Relevant Certifications:<\/b><\/p><ul><li><p>Microsoft Certified Systems Engineer (MCSE) or equivalent\u00a0<\/p><\/li><li><p>Microsoft Certified Trainer \u2013 MCT or equivalent\u00a0<\/p><\/li><li><p>Microsoft Certified Windows Server Hybrid Administrator Associate AZ800\/AZ801<\/p><\/li><li><p>Microsoft Certified Azure Solutions Architect Expert \u2013 AZ305<\/p><\/li><li><p>Microsoft Certified Azure Administrator \u2013 AZ104<\/p><\/li><li><p>Microsoft Certified: Azure Virtual Desktop Specialty \u2013 AZ140<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1716085\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:17:11.122+08:00\",\"created_at\":\"2026-03-27T08:58:37.064+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-Local-Customer-Engineer_R1716085\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"organization_reference_id\":\"YES01\"},\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jennifer.martin1@concentrix.com\"},\"first_name\":\"Martin, Jennifer Marie\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103277089\",\"wid\":\"279f2afc61bd10061f5ffb8215d60000\",\"descriptor\":\"Anju Yadav (103277089)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"103177682\",\"wid\":\"8bfd6f5bc47510265dce205903d30000\",\"descriptor\":\"Ritik Sehgal (103177682)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367189\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-Local-Customer-Engineer_R1716085\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-Local-Customer-Engineer_R1716085\/apply\",\"job_requisition_id\":\"R1716085\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"custom_reference_id\":null,\"company_reference_id\":\"YES01\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bryan.vandenhurk@concentrix.com\"},\"first_name\":\"Bryan van den Hurk Men\u00e9ndez (102538465)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1716085\",\"wid\":\"8df85f95811d101ec5391ec12e840000\",\"descriptor\":\"Azure Local Customer Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1135\",\"campaign_id\":\"16093\",\"campaign_title\":\"Quality Assurance Engineer II (TCF) R1714192\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Assurance Engineer\",\"street\":\"PHL Quezon City - EXXA Tower, 7th floor\",\"address\":\"PHL Quezon City - EXXA Tower, 7th floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Quality Assurance Engineer is responsible for ensuring the quality, stability, and performance of platform implementations across the software development lifecycle. This role provides hands-on and technical leadership\u2014owning test strategy for assigned projects, partnering closely with Engineering and Delivery teams, and driving continuous improvement to deliver high-quality solutions across Zendesk and other business-critical platforms.\",\"long_description\":\"<p>Key Responsibilities<br \/>Quality Ownership &amp; Strategy<br \/>\u2022<br \/>Own end-to-end quality for assigned projects across Zendesk and other platforms.<br \/>\u2022<br \/>Define and execute QA strategies aligned with business and technical requirements.<br \/>\u2022<br \/>Contribute to quality standards, best practices, and release readiness criteria across multiple platforms.<br \/>Test Planning &amp; Design<br \/>\u2022<br \/>Create test plans covering functional, regression, integration, performance, and UAT testing.<br \/>\u2022<br \/>Design and maintain test scenarios, test cases, and test data for platform-specific features, including Zendesk workflows, automations, triggers, views, SLAs, integrations, and comparable functionality in other platforms.<br \/>\u2022<br \/>Assess testing scope, risks, and priorities for complex multi-platform implementations and provide effort estimates.<br \/>Test Execution &amp; Defect Management<br \/>\u2022<br \/>Execute and oversee testing activities, focusing on complex or high-risk functionality across platforms.<br \/>\u2022<br \/>Identify, document, and track defects, ensuring timely resolution and clear communication.<br \/>\u2022<br \/>Perform root cause analysis and collaborate with developers to validate fixes and prevent regressions.<br \/>Tooling &amp; (Preferred) Test Automation<br \/>\u2022<br \/>Maintain strong testing practices and recommend tools and processes that improve coverage and efficiency.<br \/>\u2022<br \/>Preferred: Design, develop, and maintain automated tests for UI, API, and integration testing across Zendesk and other platforms.<br \/>\u2022<br \/>Preferred: Contribute to automation strategy, improve automation coverage, and support integration with CI\/CD pipelines.<br \/>\u2022<br \/>Evaluate and recommend testing tools and frameworks suitable for platforms.<br \/>Process Improvement &amp; Best Practices<br \/>\u2022<br \/>Identify opportunities to improve testing efficiency, effectiveness, and consistency across platforms.<br \/>\u2022<br \/>Maintain QA documentation, including test strategies, checklists, test matrices, and platform-specific testing guidelines.<br \/>\u2022<br \/>Stay current with platform updates, releases, and QA best practices; act as a quality advocate within delivery teams.<br \/>Collaboration &amp; Mentorship<br \/>\u2022<br \/>Collaborate with Project Managers, Functional Consultants, Developers, Business Analysts, and UI\/ UX across multiple initiatives.<br \/>\u2022<br \/>Provide guidance and informal mentorship to junior QA engineers.<br \/>Stakeholder Communication &amp; Reporting<br \/>\u2022<br \/>Communicate testing progress, risks, and quality metrics to stakeholders.<br \/>\u2022<br \/>Prepare test reports and contribute to release readiness and go\/no-go decisions.<br \/>Key Performance:<br \/>1. Testing Experience: Knowledge of functional, regression, integration, and UAT testing. 2. Automation Skills: Experience with test automation tools (e.g., Selenium, JUnit). 3. Ownership: Ability to lead QA efforts and manage defects. 4. Teamwork &amp; Mentorship: Works well with teams and helps guide junior QA engineers. 5. Clear Communication: Can report testing progress and issues to stakeholders.<\/p>\",\"ats_external_id\":\"R1714192\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-10T00:16:37.067+08:00\",\"created_at\":\"2026-03-27T08:57:41.242+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjA5Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-7th-floor\/Quality-Assurance-Engineer_R1714192\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-EXXAT-04\",\"wid\":\"740544c0a47f016450399d901f119668\",\"descriptor\":\"PHL Quezon City - EXXA Tower, 7th floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF Quality Engineering\"}],\"recruiters\":[{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0446\",\"descriptor\":\"Quality Assurance Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366592\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-7th-floor\/Quality-Assurance-Engineer_R1714192\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-7th-floor\/Quality-Assurance-Engineer_R1714192\/apply\",\"job_requisition_id\":\"R1714192\"}],\"organizations\":[{\"wid\":\"f9af6d726098015cae566b203c0690c2\",\"descriptor\":\"COGS (SITE) Ops Support Billable Direct\",\"reference_id\":\"OPSSPPTBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f1ebc11259b3101b0117ba6684e70000\",\"descriptor\":\"W0ZWTF BlinkCX\",\"reference_id\":\"W0ZWTF\",\"custom_reference_id\":\"W0ZWTF\",\"company_reference_id\":null},{\"wid\":\"4eedbb4d1fc3101a86307bbbf2940000\",\"descriptor\":\"24110 - CONCENTRIX - 980005845\",\"reference_id\":\"980005845\",\"custom_reference_id\":\"980005845\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"johnpaul.rallos1@concentrix.com\"},\"first_name\":\"John Rallos (103144987)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1714192\",\"wid\":\"5ce0d1f86d6d101dc28941ffdfd30000\",\"descriptor\":\"Quality Assurance Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1136\",\"campaign_id\":\"15978\",\"campaign_title\":\"Supervisor, Training R1711874\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor, Training\",\"street\":\"PHL Bonifacio Global City - Bonifacio One Technology Tower\",\"address\":\"PHL Bonifacio Global City - Bonifacio One Technology Tower\",\"city\":\"Bonifacio Global City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1634\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Supervisor Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue. Responsible for the overall direction, coordination, and evaluation of the department.\",\"long_description\":\"<ul><li>Develop a department of well-trained, competent professionals who continuously improve the<\/li><li>organization and themselves<\/li><li>Conduct Train-the-Trainer sessions<\/li><li>Conduct quarterly one-on-ones with Trainers<\/li><li>Coordinate with the Quality Supervisor and Operations on consistency issues<\/li><li>Create and maintain consultant training schedule<\/li><li>Cultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other Convergys managers, supervisors and consultants<\/li><li>Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization<\/li><\/ul>\",\"ats_external_id\":\"R1711874\",\"location\":\"Bonifacio Global City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-29T16:04:33.623+08:00\",\"created_at\":\"2026-03-27T08:56:49.604+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTk3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City---Bonifacio-One-Technology-Tower\/Supervisor--Training_R1711874-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Bonifacio Global City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1634\",\"primary_location\":{\"id\":\"PH-TAG-CLIEN-01\",\"wid\":\"7ebb4bc993771000ed1396eb45330000\",\"descriptor\":\"PHL Bonifacio Global City - Bonifacio One Technology Tower\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mikaellajayne.bagay@concentrix.com\"},\"first_name\":\"Bagay, Mikaella Jayne\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"103523876\",\"wid\":\"597f6e148014101849f7e8bb9e340000\",\"descriptor\":\"Mikaella Jayne Bagay (103523876)\"},{\"id\":\"101320683\",\"wid\":\"5bf40295bb69016a97adab51141317a7\",\"descriptor\":\"LK Basister (101320683)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1669\",\"descriptor\":\"Supervisor, Training\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370448\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City---Bonifacio-One-Technology-Tower\/Supervisor--Training_R1711874-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City---Bonifacio-One-Technology-Tower\/Supervisor--Training_R1711874-1\/apply\",\"job_requisition_id\":\"R1711874\"}],\"organizations\":[{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"0eff30acdea60116f4971841e2440000\",\"descriptor\":\"W0ZHDX Meta SISO SS TASS_MOD_EMAIL_T2\",\"reference_id\":\"W0ZHDX\",\"custom_reference_id\":\"W0ZHDX\",\"company_reference_id\":null},{\"wid\":\"5a17e823abf501f53e03a9b21e20137a\",\"descriptor\":\"6466 - Facebook - 980000317\",\"reference_id\":\"980000317\",\"custom_reference_id\":\"980000317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jesterdale.bernardo@concentrix.com\"},\"first_name\":\"Jester Dale Bernardo (100494383)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1711874\",\"wid\":\"7c24bb32d488101ad8d2cfd01e4a0000\",\"descriptor\":\"Supervisor, Training\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred.<\/p><p>Strong communication skills, both written and verbal.<\/p><p>Proficient in Microsoft Office.<\/p><p>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables.<\/p><p>Ability to mentor, coach and provide direction to a team of employees.<\/p><p>Self-starter, sense of urgency, and works well under pressure.<\/p><p>Ability to foster a sense of professionalism and relationship building for self and team.<\/p><p>Strong attention to detail.<\/p><p>Ability to work a flexible schedule.<\/p><p>Occasional travel.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1137\",\"campaign_id\":\"15950\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717134\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect - Azure Monitor & SCOM focused\",\"street\":\"NLD Work-at-Home\",\"address\":\"NLD Work-at-Home\",\"city\":\"NLD\",\"state\":\"Drenthe\",\"postal_code\":\".\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>The <b><span>Cloud Solution Architect - Azure Monitor &amp; SCOM<\/span><\/b> will work directly with customers, as a consultant and technical advisor to:<\/p><ul><li>Design, Deploy, Review and Assess the health of the infrastructure<\/li><li>Upgrade and maintain deployments<\/li><li>Troubleshoot issues with infrastructure and agents<\/li><li>Tune and optimize for performance<\/li><li>Assist with reporting and visualizations<\/li><li>Implement new management packs<\/li><li>Assist in the development of custom management packs<\/li><li>Provide training in all areas of Azure Monitor to ensure customer goals are met<\/li><\/ul><p><\/p><p><\/p><p><b>Ideal candidate experience:<\/b><\/p><p>- 15&#43; years working as a depth expert and technology owner or consultant<\/p><p>- Ability to present to multiple levels of customer leadership.<\/p><p>- Ability to act as a consultant and architect for multiple customers.<\/p><p>- Broad knowledge across multiple monitoring scenarios<\/p><ul><li>Windows and Linux Operating Systems<\/li><li><b>Azure Monitor<\/b><\/li><li>KQL Kusto Query language advanced level<\/li><li>URL, Network monitoring<\/li><li>Connecting to ITSM systems<\/li><li>Dashboards, Reporting, and Visualizations<\/li><li>PowerShell scripting<\/li><li>Deep level knowledge in at least 3 of the above categorie<\/li><\/ul><p><b>- Advanced level of English and Dutch<\/b><\/p><p><\/p><p><b>Technical Skills Requirements:\u00a0 <\/b><\/p><p><b>Azure Monitor:<\/b><\/p><p>Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:<\/p><p><b>Deep understanding of Azure Monitor architecture (metrics vs logs, data flow, ingestion, retention)<\/b><\/p><p><b>Strong knowledge of:<\/b><\/p><ul><li><b>Log Analytics workspaces<\/b><\/li><li><b>Azure Monitor Metrics<\/b><\/li><li><b>Diagnostic settings<\/b><\/li><li><b>Resource\u2011level vs platform\u2011level telemetry<\/b><\/li><\/ul><p><b>Ability to explain when to use Azure Monitor vs Azure Data Explorer \/ Grafana \/ third\u2011party tools.<\/b><\/p><p><b>Additionally, be able to ;<\/b><\/p><ul><li><b>Write complex KQL queries across multiple tables<\/b><\/li><li><b>Use:<\/b><ul><li><b>parse, extend, mv-expand<\/b><\/li><li><b>joins, time series, summarize patterns<\/b><\/li><li><b>performance\u2011optimized queries<\/b><\/li><\/ul><\/li><li><b>Build:<\/b><ul><li><b>reusable queries<\/b><\/li><li><b>functions<\/b><\/li><li><b>summary rules for cost &amp; performance optimization<\/b><\/li><\/ul><\/li><li><b>Debug slow or expensive queries<\/b><\/li><\/ul><p><\/p><p><b>Tools<\/b><\/p><ul><li>Visual Studio, Silect, MPViewer, Alert Update Connector, PowerShell<\/li><\/ul><p><b>Linux OS and Linux Monitoring<\/b><\/p><p><b>Report Development<\/b><\/p><p><b>Network Monitoring<\/b><\/p><p><b>URL Monitoring<\/b><\/p><p><b>Related Skills:<\/b><\/p><ul><li>System Center Orchestrator<\/li><li>System Center Data Protection Manager<\/li><li>System Center Virtual Machine Manager<\/li><li>System Center Service Manager<\/li><\/ul>\",\"ats_external_id\":\"R1717134\",\"location\":\"NLD, Drenthe\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T20:05:17.720+08:00\",\"created_at\":\"2026-03-27T08:56:36.201+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTk1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor_R1717134-2\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"organization_reference_id\":\"WNL11\"},\"location\":{\"city\":\"NLD\",\"state\":\"Drenthe\",\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"NL-MIS-MISCE-Y0\",\"wid\":\"b67da9176e3d1062f9e4318e7e9fc352\",\"descriptor\":\"NLD Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"},{\"id\":\"103177682\",\"wid\":\"8bfd6f5bc47510265dce205903d30000\",\"descriptor\":\"Ritik Sehgal (103177682)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372513\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor_R1717134-2\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor_R1717134-2\/apply\",\"job_requisition_id\":\"R1717134\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"custom_reference_id\":null,\"company_reference_id\":\"WNL11\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bryan.vandenhurk@concentrix.com\"},\"first_name\":\"Bryan van den Hurk Men\u00e9ndez (102538465)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717134\",\"wid\":\"8df85f95811d101f228bb6c3b9ea0000\",\"descriptor\":\"Cloud Solution Architect - Azure Monitor & SCOM focused\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1138\",\"campaign_id\":\"15949\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717128\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor\",\"street\":\"NLD Work-at-Home\",\"address\":\"NLD Work-at-Home\",\"city\":\"NLD\",\"state\":\"Drenthe\",\"postal_code\":\".\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>\u00a0<\/b><\/p><p>The <b>Azure Monitor <\/b>Customer Engineer will work directly with customers, as a consultant and technical advisor to:<\/p><ul><li>Design, Deploy, Review and Assess the health of the infrastructure<\/li><li>Upgrade and maintain deployments<\/li><li>Troubleshoot issues with infrastructure and agents<\/li><li>Tune and optimize for performance<\/li><li>Assist with reporting and visualizations<\/li><li>Implement new management packs<\/li><li>Assist in the development of custom management packs<\/li><li>Provide training in all areas of Azure Monitor to ensure customer goals are met<\/li><\/ul><p><\/p><p><\/p><p><b>Ideal candidate experience:<\/b><\/p><p>- 15&#43; years working as a depth expert and technology owner or consultant<\/p><p>- Ability to present to multiple levels of customer leadership.<\/p><p>- Ability to act as a consultant and architect for multiple customers.<\/p><p>- Broad knowledge across multiple monitoring scenarios:<\/p><ul><li>Windows and Linux Operating Systems<\/li><li>Azure Monitor<\/li><li>KQL Kusto Query language advanced level<\/li><li>URL, Network monitoring<\/li><li>Connecting to ITSM systems<\/li><li>Dashboards, Reporting, and Visualizations<\/li><li>PowerShell scripting<\/li><\/ul><p>- Deep level knowledge in at least 3 of the above categories<\/p><p>- Advanced level of Dutch and English<\/p><p><\/p><p><b>Technical Skills Requirements:\u00a0 Azure Monitor:<\/b><\/p><p>Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:<\/p><p><b>Deep understanding of Azure Monitor architecture (metrics vs logs, data flow, ingestion, retention)<\/b><\/p><p><b>Strong knowledge of:<\/b><\/p><ul><li><b>Log Analytics workspaces<\/b><\/li><li><b>Azure Monitor Metrics<\/b><\/li><li><b>Diagnostic settings<\/b><\/li><li><b>Resource\u2011level vs platform\u2011level telemetry<\/b><\/li><\/ul><p><b>Ability to explain when to use Azure Monitor vs Azure Data Explorer \/ Grafana \/ third\u2011party tools.<\/b><\/p><p><b>Additionally, be able to:<\/b><\/p><ul><li><b>Write complex KQL queries across multiple tables<\/b><\/li><li><b>Use:<\/b><ul><li><b>parse, extend, mv-expand<\/b><\/li><li><b>joins, time series, summarize patterns<\/b><\/li><li><b>performance\u2011optimized queries<\/b><\/li><\/ul><\/li><li><b>Build:<\/b><ul><li><b>reusable queries<\/b><\/li><li><b>functions<\/b><\/li><li><b>summary rules for cost &amp; performance optimization<\/b><\/li><\/ul><\/li><li><b>Debug slow or expensive queries<\/b><\/li><\/ul><p><b>\u00a0<\/b><\/p><p><b>Tools<\/b><\/p><ul><li>Visual Studio, Silect, MPViewer, Alert Update Connector, PowerShell<\/li><\/ul><p><b>Linux OS and Linux Monitoring<\/b><\/p><p><b>Report Development<\/b><\/p><p><b>Network Monitoring<\/b><\/p><p><b>URL Monitoring<\/b><\/p><p><b>Related Skills:<\/b><\/p><ul><li>System Center Orchestrator<\/li><li>System Center Data Protection Manager<\/li><li>System Center Virtual Machine Manager<\/li><li>System Center Service Manager<\/li><\/ul>\",\"ats_external_id\":\"R1717128\",\"location\":\"NLD, Drenthe\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-07T20:05:42.393+08:00\",\"created_at\":\"2026-03-27T08:56:35.964+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTk0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor_R1717128-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"organization_reference_id\":\"WNL11\"},\"location\":{\"city\":\"NLD\",\"state\":\"Drenthe\",\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"NL-MIS-MISCE-Y0\",\"wid\":\"b67da9176e3d1062f9e4318e7e9fc352\",\"descriptor\":\"NLD Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"},{\"id\":\"103177682\",\"wid\":\"8bfd6f5bc47510265dce205903d30000\",\"descriptor\":\"Ritik Sehgal (103177682)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371588\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor_R1717128-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor_R1717128-1\/apply\",\"job_requisition_id\":\"R1717128\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"custom_reference_id\":null,\"company_reference_id\":\"WNL11\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bryan.vandenhurk@concentrix.com\"},\"first_name\":\"Bryan van den Hurk Men\u00e9ndez (102538465)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717128\",\"wid\":\"6050ec8cad54101f22da62a1cd3c0000\",\"descriptor\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1139\",\"campaign_id\":\"15927\",\"campaign_title\":\"Team Leader, Operations R1711727\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Lead, Operations (Premier)\",\"street\":\"MYS Kuala Lumpur Nu Tower 2\",\"address\":\"MYS Kuala Lumpur Nu Tower 2\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1711727\",\"location\":\"Kuala Lumpur Sentral, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-24T18:05:03.772+08:00\",\"created_at\":\"2026-03-27T08:56:21.831+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTkyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur-Nu-Tower-2\/Team-Lead--Operations--Premier-_R1711727\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"organization_reference_id\":\"YMY01\"},\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y0\",\"wid\":\"4b7f2f2c7f9a103c1588d7d4881a0ca9\",\"descriptor\":\"MYS Kuala Lumpur Nu Tower 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"febrina.febrina@concentrix.com\"},\"first_name\":\"., Febrina\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103126641\",\"wid\":\"0911a45276cb1012c74ffb92434e0000\",\"descriptor\":\"Febby . (103126641)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367202\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur-Nu-Tower-2\/Team-Lead--Operations--Premier-_R1711727\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur-Nu-Tower-2\/Team-Lead--Operations--Premier-_R1711727\/apply\",\"job_requisition_id\":\"R1711727\"}],\"organizations\":[{\"wid\":\"1a1ff383b1071011cc3da3a5779f0000\",\"descriptor\":\"10531 - Hsbc - 980001793\",\"reference_id\":\"980001793\",\"custom_reference_id\":\"980001793\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8ab2499f7c0a1011cc63f9b9f4c20000\",\"descriptor\":\"W0ZJQH Hsbc Customer Care Service\",\"reference_id\":\"W0ZJQH\",\"custom_reference_id\":\"W0ZJQH\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"custom_reference_id\":null,\"company_reference_id\":\"YMY01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"chrizel.modinaarsolacia@concentrix.com\"},\"first_name\":\"Zy Arsolacia (102173757)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711727\",\"wid\":\"65bce31c82a9100556bd602918400000\",\"descriptor\":\"Team Lead, Operations (Premier)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1140\",\"campaign_id\":\"15924\",\"campaign_title\":\"Associate, Customer Acquisition R1714625\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Customer Acquisition\",\"street\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"address\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55188\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1714625\",\"location\":\"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"5500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-10T00:15:48.793+08:00\",\"created_at\":\"2026-03-27T08:56:19.980+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTkyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Customer-Acquisition_R1714625\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55188\",\"primary_location\":{\"id\":\"MY-KUA-MENAR-01\",\"wid\":\"60055988426e101dbf065e438b0a0000\",\"descriptor\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kalaivani.pnathan@concentrix.com\"},\"first_name\":\"P Nathan, Kalaivani\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102384314\",\"wid\":\"d5b3219023f0102b3d9b58db45840005\",\"descriptor\":\"Kalaivani P Nathan (102384314)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI01CA\",\"descriptor\":\"Associate, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367469\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Customer-Acquisition_R1714625\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Customer-Acquisition_R1714625\/apply\",\"job_requisition_id\":\"R1714625\"}],\"organizations\":[{\"wid\":\"7a24c2d7913710016d13b9ab12c30000\",\"descriptor\":\"W0ZXX7 MICROSOFT P_VDS KL PRD\",\"reference_id\":\"W0ZXX7\",\"custom_reference_id\":\"W0ZXX7\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mohmmadubaid.chesti@concentrix.com\"},\"first_name\":\"Ubaid Chesti (102388572)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714625\",\"wid\":\"f1e248cab2c6101f0008b730ea290000\",\"descriptor\":\"Associate, Customer Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1141\",\"campaign_id\":\"15582\",\"campaign_title\":\"Sr. Representative, Operations Support R1712740\",\"campaign_type\":\"job_application\",\"job_title\":\"Analista de Servicios Contables - Unilingue\",\"street\":\"COL Bogota - Calle 63 #24 - 80\",\"address\":\"COL Bogota - Calle 63 #24 - 80\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"111221\u00a0\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Analista de servisios contables apoyar\u00e1 procesos clave en tesorer\u00eda, planeaci\u00f3n financiera, contabilidad y auditor\u00eda, participando en la elaboraci\u00f3n de estados financieros, conciliaciones bancarias y asegurando el cumplimiento de procesos contables.\",\"long_description\":\"<p><b>Responsabilidades<\/b><\/p><p><\/p><ul><li><p>Revisi\u00f3n\u00a0y\u00a0descargue\u00a0de\u00a0registros\u00a0contables.<\/p><\/li><li><p>Documentaci\u00f3n\u00a0y\u00a0seguimiento\u00a0de\u00a0controles\u00a0internos.<\/p><\/li><li><p>Revisi\u00f3n\u00a0de\u00a0evidencias\u00a0m\u00ednimas\u00a0en\u00a0registros\u00a0contables.<\/p><\/li><li><p>Ejecuci\u00f3n\u00a0de\u00a0conciliaciones\u00a0bancarias.<\/p><\/li><li><p>Elaboraci\u00f3n\u00a0y\u00a0an\u00e1lisis\u00a0de\u00a0estados\u00a0financieros.<\/p><\/li><li><p>Preparaci\u00f3n\u00a0de\u00a0informes\u00a0y\u00a0seguimiento\u00a0de\u00a0calendarios\u00a0de\u00a0cierre.<\/p><\/li><li><p>Asegurar\u00a0integridad\u00a0y\u00a0orientaci\u00f3n\u00a0al\u00a0detalle\u00a0en\u00a0cada\u00a0proceso.<\/p><\/li><\/ul><p><\/p><p><b>Requisitos:<\/b><\/p><p><\/p><ul><li><p>Profesional\u00a0o\u00a0pr\u00f3ximo\u00a0a\u00a0graduarse\u00a0en\u00a0Contadur\u00eda\u00a0P\u00fablica,\u00a0Administraci\u00f3n\u00a0de\u00a0Empresas\u00a0o\u00a0carreras\u00a0afines.<\/p><\/li><li><p>Experiencia\u00a0m\u00ednima\u00a0de\u00a02\u00a0a\u00f1os\u00a0en\u00a0\u00e1reas\u00a0contables,\u00a0con\u00a0\u00e9nfasis\u00a0en\u00a0conciliaciones\u00a0bancarias\u00a0y\u00a0estados\u00a0financieros.<\/p><\/li><li><p>Conocimientos\u00a0en\u00a0modulos\u00a0contables\u00a0y\u00a0financieros\u00a0de\u00a0SAP<\/p><\/li><li><p>Prefiblemente\u00a0conocimiento\u00a0en\u00a0ley\u00a0SOX<\/p><\/li><li><p>Manejo\u00a0de\u00a0Excel<\/p><\/li><li><p>Buena\u00a0actitud,\u00a0trabajo\u00a0en\u00a0equipo.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1712740\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"2500000\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-04-10T00:14:10.648+08:00\",\"created_at\":\"2026-03-27T08:53:47.986+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTU4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Calle-63-24---80\/Analista-de-Servicios-Contables---Unilingue_R1712740\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0b7ea4d77830000\",\"descriptor\":\"Concentrix Servicios Colombia SAS\",\"reference_id\":\"WCO05\",\"organization_reference_id\":\"WCO05\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"111221\u00a0\",\"primary_location\":{\"id\":\"CO-BOG-CANAP-01\",\"wid\":\"d400e09d53be101d47a3562d24f70000\",\"descriptor\":\"COL Bogota - Calle 63 #24 - 80\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF Operations Support\"}],\"recruiters\":[{\"id\":\"102600015\",\"wid\":\"da7d7d2449a21010319c35e11a8e0002\",\"descriptor\":\"Kariana Ruiz Figueroa (102600015)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102600240\",\"wid\":\"da7d7d2449a21010318f774e14620000\",\"descriptor\":\"Kelly Jimenez Jimenez (102600240)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0740\",\"descriptor\":\"Sr. Representative, Operations Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368016\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Calle-63-24---80\/Analista-de-Servicios-Contables---Unilingue_R1712740\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Calle-63-24---80\/Analista-de-Servicios-Contables---Unilingue_R1712740\/apply\",\"job_requisition_id\":\"R1712740\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0b7ea4d77830000\",\"descriptor\":\"Concentrix Servicios Colombia SAS\",\"reference_id\":\"WCO05\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO05\"},{\"wid\":\"598e7abcf5cd101ee6ed3ca3a98b0000\",\"descriptor\":\"18924 - Avianca Holding - WHONELINK008\",\"reference_id\":\"WHONELINK008\",\"custom_reference_id\":\"WHONELINK008\",\"company_reference_id\":null},{\"wid\":\"768ad69afb371012aad724eb31560000\",\"descriptor\":\"W0ZYHV Avianca BPO Financiero CO SP\",\"reference_id\":\"W0ZYHV\",\"custom_reference_id\":\"W0ZYHV\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"dora.giraldo@concentrix.com\"},\"first_name\":\"Dora Giraldo Gallo (102600580)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712740\",\"wid\":\"6718611de01d101b6558ef4260420000\",\"descriptor\":\"Analista de Servicios Contables - Unilingue\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1142\",\"campaign_id\":\"15453\",\"campaign_title\":\"Sr. Representative, Physical Security R1698806\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante S\u00e9nior, Seguridad F\u00edsica\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"El representante s\u00e9nior de seguridad f\u00edsica es responsable de supervisar y aplicar los programas de seguridad f\u00edsica basados en las normas, pol\u00edticas, procedimientos y servicios de seguridad f\u00edsica dentro de las instalaciones asignadas. Este puesto gestiona las operaciones diarias de seguridad f\u00edsica, el cumplimiento normativo, las investigaciones, las auditor\u00edas y la formaci\u00f3n, y es responsable de implementar y gestionar un programa de sensibilizaci\u00f3n sobre seguridad para los empleados.\",\"long_description\":\"<ul><li>Comunicar las observaciones al equipo de operaciones de seguridad (supervisor de operaciones de seguridad y responsable s\u00e9nior\/gerente)<\/li><li>Las distintas pol\u00edticas y procedimientos relacionados con la seguridad, los servicios est\u00e1ndar y las normas espec\u00edficas de cada cliente<\/li><li>Las normas espec\u00edficas del sector, como PCI DSS, FFIEC, HIPAA y SOC2; y realizar auditor\u00edas de los centros asignados en relaci\u00f3n con los aspectos mencionados anteriormente<\/li><li>Ayudar a elaborar programas de formaci\u00f3n para subsanar las deficiencias observadas. Adem\u00e1s de garantizar que las operaciones de seguridad f\u00edsica de los sitios asignados<\/li><li>Mantener las relaciones con los proveedores de servicios de seguridad y de sistemas para garantizar que los servicios se presten de manera oportuna para el mantenimiento y las actualizaciones de los sistemas<\/li><li>Coordinar y llevar a cabo simulacros semestrales de evacuaci\u00f3n en caso de incendio en las instalaciones, as\u00ed como realizar auditor\u00edas y cursos de formaci\u00f3n dirigidos a los responsables de operaciones de emergencia (ERO), los responsables de seguridad (SO) y los jefes de turno de seguridad<\/li><li>Implementar y gestionar un programa de sensibilizaci\u00f3n sobre seguridad para los empleados con el fin de garantizar el cumplimiento de los requisitos de seguridad f\u00edsica y protecci\u00f3n de la informaci\u00f3n de CNX<\/li><li>Gestionar todos los contratos de mantenimiento de los sistemas de seguridad para toda la tecnolog\u00eda de seguridad instalada y que se vaya a instalar en todas las sedes<\/li><li>Realizar estudios de seguridad f\u00edsica tanto in situ como externos y elaborar informes de evaluaci\u00f3n de riesgos<\/li><\/ul><ul><li>Coordinar y llevar a cabo simulacros semestrales de evacuaci\u00f3n en caso de incendio en las instalaciones, as\u00ed como realizar auditor\u00edas y cursos de formaci\u00f3n dirigidos a los responsables de operaciones de emergencia (ERO), los responsables de seguridad (SO) y los jefes de turno de seguridad<\/li><li>Implementar y gestionar un programa de sensibilizaci\u00f3n sobre seguridad para los empleados con el fin de garantizar el cumplimiento de los requisitos de seguridad f\u00edsica y protecci\u00f3n de la informaci\u00f3n de CNX<\/li><li>Gestionar todos los contratos de mantenimiento de los sistemas de seguridad para toda la tecnolog\u00eda de seguridad instalada y que se vaya a instalar en todas las sedes<\/li><li>Realizar estudios de seguridad f\u00edsica tanto in situ como externos y elaborar informes de evaluaci\u00f3n de riesgos<\/li><\/ul>\",\"ats_external_id\":\"R1698806\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-14T08:08:21.854+08:00\",\"created_at\":\"2026-03-27T08:23:17.180+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQ1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Representante-Snior--Seguridad-Fsica_R1698806\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Physical Security\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mariafernanda.almonaci@concentrix.com\"},\"first_name\":\"Almonaci Quintanar, Maria Fernanda\"},\"categories\":[{\"descriptor\":\"CF Physical Security\"}],\"recruiters\":[{\"id\":\"103424822\",\"wid\":\"c820ad8c972910323ab258cac70e0000\",\"descriptor\":\"Yumilaky Sauza Hern\u00e1ndez (103424822)\"},{\"id\":\"101697356\",\"wid\":\"6b8098b2fb80018d9de0b1628d2ee944\",\"descriptor\":\"Maria Fernanda Almonaci Quintanar (101697356)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1156\",\"descriptor\":\"Sr. Representative, Physical Security\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366867\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Representante-Snior--Seguridad-Fsica_R1698806\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Representante-Snior--Seguridad-Fsica_R1698806\/apply\",\"job_requisition_id\":\"R1698806\"}],\"organizations\":[{\"wid\":\"f9af6d72609801833fc9c56f4d0631be\",\"descriptor\":\"W0111 - Opexother - CRMRESO\",\"reference_id\":\"CRMRESO\",\"custom_reference_id\":\"CRMRESO\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"b67da9176e3d106324de7d329ac3326f\",\"descriptor\":\"Z031 Asset Planning & Site Admin\",\"reference_id\":\"Z031\",\"custom_reference_id\":\"Z031\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"sergio.hernandez6@concentrix.com\"},\"first_name\":\"Jonatan Hernandez (103527462)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1698806\",\"wid\":\"335ff93df7b8101b2d8dfe3800890000\",\"descriptor\":\"Representante S\u00e9nior, Seguridad F\u00edsica\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1143\",\"campaign_id\":\"15431\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1712342\",\"campaign_type\":\"job_application\",\"job_title\":\"Dynamics Finance and Operations Solution Architect (Technical)\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>Position Overview<\/p><p>We are seeking an experienced Dynamics 365 Finance &amp; Operations Solution Architect (Technical) with a strong background in Dynamics AX (on\u2011premises) and Dynamics 365 Finance &amp; Operations (cloud).The successful candidate will act as the technical authority for enterprise ERP solutions, owning end\u2011to\u2011end solution architecture, guiding technical design decisions, and leading migration and modernization initiatives from Dynamics AX to Dynamics 365 Finance &amp; Operations. You will work closely with business stakeholders, functional leads, and delivery teams to translate business requirements into scalable, secure, and upgrade\u2011safe technical solutions, while ensuring alignment with Microsoft best practices and enterprise architecture standards.<\/p><p>Fluency in English is required; additional languages are an advantage (preferred is Italian).<\/p><p><\/p><p>Key Responsibilities<\/p><p><\/p><p>Solution Architecture &amp; Technical Leadership<\/p><p>Own the end\u2011to\u2011end technical solution architecture for Dynamics 365 Finance &amp; Operations implementations. Act as the technical decision authority, defining architectural patterns, trade\u2011offs, and design standards.<\/p><p>Lead and participate in architecture reviews, design assurance, and technical governance.<\/p><p>Ensure solutions meet technical and operational requirements, including performance, scalability, security, availability, and compliance.<\/p><p><\/p><p>Migration &amp; Modernization<\/p><p>Lead technical architecture and execution for Dynamics AX to Dynamics 365 Finance &amp; Operations migration and modernization projects.<\/p><p>Define extensibility, customization, and integration strategies aligned with cloud and upgrade\u2011safe principles.<\/p><p>Oversee data migration, transformation, and validation using the Data Management Framework (DMF) and related tooling.<\/p><p><\/p><p>Development (on the overview level), Extensibility &amp; DevOps<\/p><p>Provide architectural guidance for custom development using X&#43;&#43; and Visual Studio.<\/p><p>Enforce extensibility\u2011first design and avoid over\u2011layering to ensure long\u2011term maintainability.<\/p><p>Define and govern CI\/CD pipelines, branching strategies, and release management using Azure DevOps or GitHub.<\/p><p><\/p><p>Integration &amp; Cloud Architecture<\/p><p>Design and govern integrations with third\u2011party systems using OData, Dual\u2011write, Business Events, Azure Logic Apps, and Power Platform.<\/p><p>Define synchronous and asynchronous integration patterns with a focus on resiliency and security.<\/p><p>Apply cloud\u2011native architecture principles and understand the impact of Azure services on ERP solutions.<\/p><p><\/p><p>Security, Compliance &amp; Operations<\/p><p>Design and review security architecture, including role\u2011based security and Segregation of Duties (SoD).<\/p><p>Ensure alignment with enterprise security, data protection, and regulatory compliance requirements.<\/p><p>Support operational readiness, including monitoring, diagnostics, and lifecycle management using LCS.<\/p><p><\/p><p>Customer &amp; Delivery Collaboration<\/p><p>Translate complex technical requirements into clear technical designs and solution options.<\/p><p>Work closely with customer stakeholders. Provide technical leadership, mentoring, and quality oversight across delivery teams.<\/p><p><\/p><p>Required Experience<\/p><p>Extensive experience with Dynamics 365 Finance &amp; Operations and Dynamics AX in enterprise environments. Proven track record delivering ERP implementations and migration projects in a consulting or Partner setting.<\/p><p>Strong experience acting as a technical architect or lead on complex customer engagements. Experience with multi\u2011legal\u2011entity, multi\u2011country deployments is highly desirable.<\/p><p><\/p><p>Technical Skills<\/p><p>Deep knowledge of Dynamics 365 Finance &amp; Operations architecture, data models, and extensibility patterns.<\/p><p>Proficiency in X&#43;&#43;, Visual Studio, and Dynamics development frameworks.<\/p><p>Experience with Azure DevOps, version control, CI\/CD practices, and SDLC methodologies.<\/p><p>Strong understanding of ERP system administration, release management, and operational best practices.<\/p><p>Experience with Azure services, integration technologies, Power Platform, and enterprise reporting concepts (Power BI).<\/p><p>Knowledge of Dynamics 365 Project operations or Commerce is an advantage.<\/p><p><\/p><p>Soft Skills<\/p><p>Strong analytical and problem\u2011solving skills with the ability to resolve complex technical issues. Excellent communication skills, able to explain technical concepts to both technical and non\u2011technical stakeholders.<\/p><p>Strong collaboration skills within cross\u2011functional, multi\u2011disciplinary teams.<\/p><p>Consulting mindset with a strong focus on customer success and delivery quality.<\/p><p><\/p><p>Qualifications<\/p><p>Fluency in English is required; additional languages are a strong plus (preferably Italian or Spanish).<\/p><p>Dynamics 365 Finance &amp; Operations certifications (development and\/or administration) are highly desirable.<\/p><p>Strong understanding of cloud technologies and their impact on enterprise ERP solutions.<\/p>\",\"ats_external_id\":\"R1712342\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-07T20:05:41.761+08:00\",\"created_at\":\"2026-03-27T08:22:57.360+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Dynamics-Finance-and-Operations-Solution-Architect--Technical-_R1712342\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"organization_reference_id\":\"YIT01\"},\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101975984\",\"wid\":\"59236e1db20d011b9eef692e19800000\",\"descriptor\":\"Deeksha Sharma (101975984)\"},{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370206\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Dynamics-Finance-and-Operations-Solution-Architect--Technical-_R1712342\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Dynamics-Finance-and-Operations-Solution-Architect--Technical-_R1712342\/apply\",\"job_requisition_id\":\"R1712342\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"custom_reference_id\":null,\"company_reference_id\":\"YIT01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1712342\",\"wid\":\"7acee730166a100334f16b875ef60000\",\"descriptor\":\"Dynamics Finance and Operations Solution Architect (Technical)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1144\",\"campaign_id\":\"15425\",\"campaign_title\":\"Team Leader, Operations R1695138\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"IND Pune - RMZ 1st Floor (Sublease to CIND)\",\"address\":\"IND Pune - RMZ 1st Floor (Sublease to CIND)\",\"city\":\"Pune\",\"state\":\"Mah\u0101r\u0101shtra\",\"postal_code\":\"411004\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<p><span>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/span><\/p><p><\/p><p><b>Essential Functions\/Core Responsibilities\u00a0<\/b><\/p><ul><li><p>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/p><\/li><li><p>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/p><\/li><li><p>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/p><\/li><li><p>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/p><\/li><li><p>Communicate expectations to employees and provide timely updates<\/p><\/li><li><p>Provide subject matter expertise in handling escalated customer calls as needed<\/p><\/li><li><p>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/p><\/li><li><p>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/p><\/li><li><p>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/p><\/li><\/ul><p>\u00a0\u00a0<\/p><p><b>Candidate Profile\u00a0<\/b><\/p><ul><li><p>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/p><\/li><li><p>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/p><\/li><li><p>Work well under pressure and follow through on items to completion<\/p><\/li><li><p>Strong communication skills, both written and verbal<\/p><\/li><li><p>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/p><\/li><li><p>Ability to mentor, coach and provide direction to a team of employees<\/p><\/li><li><p>Willingness to work a flexible schedule<\/p><\/li><\/ul><p><\/p><p><span><b>Qualification:<\/b>\u00a0Graduate<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Disclaimer:-<\/span><\/b><\/p><p><span>\u00a0<\/span><\/p><p><span>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1695138\",\"location\":\"Pune, Mah\u0101r\u0101shtra\",\"job_type\":\"full_time\",\"salary\":\"650000\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-14T16:06:04.561+08:00\",\"created_at\":\"2026-03-27T08:22:50.585+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Pune---RMZ-1st-Floor-Sublease-to-CIND\/Team-Leader--Operations_R1695138\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"organization_reference_id\":\"CIND\"},\"location\":{\"city\":\"Pune\",\"state\":\"Mah\u0101r\u0101shtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"411004\",\"primary_location\":{\"id\":\"IN-PUN-VILLA-01\",\"wid\":\"dba9c41840391033daf835ec75480000\",\"descriptor\":\"IND Pune - RMZ 1st Floor (Sublease to CIND)\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"cornell.annunciation@concentrix.com\"},\"first_name\":\"Annunciation, Cornell\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101569750\",\"wid\":\"d0d7de9827a20158871ce285e63f829e\",\"descriptor\":\"Arman Shaikh (101569750)\"},{\"id\":\"092574\",\"wid\":\"9f196ba80a8701a642531adf0619c86e\",\"descriptor\":\"Sunil Singh (092574)\"},{\"id\":\"082649\",\"wid\":\"9f196ba80a87011e0401e4d30619d93e\",\"descriptor\":\"Meenakshi Chaudhary (082649)\"},{\"id\":\"103419590\",\"wid\":\"2b8d9a772ee31030898ee631efe90000\",\"descriptor\":\"Firoja Begum (103419590)\"},{\"id\":\"161943\",\"wid\":\"9f196ba80a870139e018ef640519805b\",\"descriptor\":\"Veena Mhatre (161943)\"},{\"id\":\"100697236\",\"wid\":\"60219339f7a01064a59cc23fd1dbdeec\",\"descriptor\":\"Rajesh Kumar (100697236)\"},{\"id\":\"143369\",\"wid\":\"9f196ba80a8701a2ca85a23e0519c5bd\",\"descriptor\":\"Vipin Bishtania (143369)\"},{\"id\":\"1073198\",\"wid\":\"f6358e3b3d6d01ad771423ae0119f6cd\",\"descriptor\":\"Vishal Katoch (1073198)\"},{\"id\":\"103211478\",\"wid\":\"5dee776233f0102a1c248e6a2a9b0000\",\"descriptor\":\"Ashutosh Gupta (103211478)\"},{\"id\":\"101866181\",\"wid\":\"ffdaae94444d01fb407c24a72707473e\",\"descriptor\":\"Somnath Pramanick (101866181)\"},{\"id\":\"101484566\",\"wid\":\"610f0967efd801c9e94455526936b842\",\"descriptor\":\"Brijesh Dwivedi (101484566)\"},{\"id\":\"102100946\",\"wid\":\"4892676ab663100de8639ea8d8250000\",\"descriptor\":\"Subha Sawoo (102100946)\"},{\"id\":\"159956\",\"wid\":\"9f196ba80a87010b423ad55f0519b649\",\"descriptor\":\"Pallavi Khandelwal (159956)\"},{\"id\":\"5014775\",\"wid\":\"9f196ba80a87010efa65bd300919102b\",\"descriptor\":\"Aradhana Verma (5014775)\"},{\"id\":\"103298671\",\"wid\":\"61a2bc861dd2100c92207a0b44cb0000\",\"descriptor\":\"Cornell Annunciation (103298671)\"},{\"id\":\"103215585\",\"wid\":\"acf147e9d7d910326bdf21fac0510000\",\"descriptor\":\"Raju Kumar (103215585)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372486\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Pune---RMZ-1st-Floor-Sublease-to-CIND\/Team-Leader--Operations_R1695138\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Pune---RMZ-1st-Floor-Sublease-to-CIND\/Team-Leader--Operations_R1695138\/apply\",\"job_requisition_id\":\"R1695138\"}],\"organizations\":[{\"wid\":\"f9af6d7260980145dc5ecd1a3e069415\",\"descriptor\":\"N541 - Dell - 990025724\",\"reference_id\":\"990025724\",\"custom_reference_id\":\"990025724\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01078716e09f1d113646\",\"descriptor\":\"CRMIO\",\"reference_id\":\"CRMIO\",\"custom_reference_id\":\"CRMIO\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01b31b0d542720117696\",\"descriptor\":\"Dell PLE OL - Chat - Pune\",\"reference_id\":\"Dell PLE OL - Chat - Pune_LOB_IND\",\"custom_reference_id\":\"Dell PLE OL - Chat - Pune_LOB_IND\",\"company_reference_id\":null},{\"wid\":\"3af5254c345d0150dfe908bba35aa106\",\"descriptor\":\"N541 Dell PUN NA PLE OptiLat Chat\",\"reference_id\":\"N541\",\"custom_reference_id\":\"N541\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"custom_reference_id\":null,\"company_reference_id\":\"CIND\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sumedh.paralikar@concentrix.com\"},\"first_name\":\"Sumedh Paralikar (100785412)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1695138\",\"wid\":\"56de5abe1f42100bb202035180440000\",\"descriptor\":\"Team Leader, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1145\",\"campaign_id\":\"15344\",\"campaign_title\":\"Sr. Supervisor, Wellbeing R1695249\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Supervisor, Wellbeing\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Senior Wellbeing (HSE) Supervisor role based in El Salvador, leading HSE\/Wellbeing initiatives with regional scope (MX\/GT\/SV). Ensure legal compliance and drive ISO 14001\/45001 performance, audits, and continuous improvement across multiple sites.\",\"long_description\":\"<p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Lead and execute HSE\/Wellbeing programs across sites; partner closely with Operations, HR, and Real Estate.<\/p><\/li><li><p>Ensure local legal compliance and maintain audit-ready management systems.<\/p><\/li><li><p>Drive ISO 14001 &amp; ISO 45001 activities (audits, corrective actions, evidence control, continuous improvement).<\/p><\/li><li><p>Promote a strong safety and wellbeing culture through trainings, prevention plans, incident follow-up, and reporting.<\/p><\/li><\/ul><p><b>Requirements<\/b><\/p><ul><li><p>3&#43; years in a senior HSE\/EHS\/SST role with proven leadership and cross-functional influence.<\/p><\/li><li><p>Hands-on experience with ISO 14001 and ISO 45001 (implementation and\/or audits).<\/p><\/li><li><p>English level B2 (conversational).<\/p><\/li><li><p>Strong communication, stakeholder management, and emotional intelligence; ability to work with on-site and remote teams.<\/p><\/li><li><p>Availability to work on-site and move between company locations in Mexico<\/p><\/li><\/ul><p><b>Compensation &amp; Benefits<\/b><\/p><ul><li><p>Competitive total compensation: base salary &#43; variable incentive (CIP 3%).<\/p><\/li><li><p>Payroll employment in Mexico from day one with statutory benefits.<\/p><\/li><li><p>Fixed weekday schedule (no rotating shifts).<\/p><\/li><li><p>Corporate discounts, career path plan, and continuous learning through our internal training platform (courses and partner programs).<\/p><\/li><li><p>Global company with growth opportunities across HSE, Operations, Real Estate, and People &amp; Culture.<\/p><\/li><\/ul><p><\/p><p><b>Schedule:<\/b> Monday to Friday, 8:00 a.m. \u2013 6:00 p.m.<\/p>\",\"ats_external_id\":\"R1695249\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-29T05:24:19.189+08:00\",\"created_at\":\"2026-03-27T08:22:00.281+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTM0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Ciudad-de-Mexico-Insurgentes-Sur\/Sr-Supervisor--Wellbeing_R1695249\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Wellbeing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.alvarez@concentrix.com\"},\"first_name\":\"\u00c1lvarez, Mar\u00eda Laura\"},\"categories\":[{\"descriptor\":\"CF Wellbeing\"}],\"recruiters\":[{\"id\":\"101922705\",\"wid\":\"8285d273b9d60101f3e22debab900000\",\"descriptor\":\"Mar\u00eda \u00c1lvarez (101922705)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2985\",\"descriptor\":\"Sr. Supervisor, Wellbeing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366788\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Ciudad-de-Mexico-Insurgentes-Sur\/Sr-Supervisor--Wellbeing_R1695249\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Ciudad-de-Mexico-Insurgentes-Sur\/Sr-Supervisor--Wellbeing_R1695249\/apply\",\"job_requisition_id\":\"R1695249\"}],\"organizations\":[{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"201e69b76ba910165c6d0e760ab50000\",\"descriptor\":\"(GEO) HR OPERATIONS INDIRECT\",\"reference_id\":\"GEOHROPERATIONS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f2a4d05054ea10156ed0747aaeb50000\",\"descriptor\":\"23262 - Opexother - LAGEOCSO\",\"reference_id\":\"LAGEOCSO\",\"custom_reference_id\":\"LAGEOCSO\",\"company_reference_id\":null},{\"wid\":\"d9dc4c0e0e5d101570fe08de53880000\",\"descriptor\":\"W0ZVCX Lageo_Cso\",\"reference_id\":\"W0ZVCX\",\"custom_reference_id\":\"W0ZVCX\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"karla.castro@concentrix.com\"},\"first_name\":\"Karla Castro Blanco (101627489)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1695249\",\"wid\":\"b8b598b58136100bd05b9c4e5f0c0000\",\"descriptor\":\"Sr. Supervisor, Wellbeing\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>This role requires strong stakeholder management and readiness to support regional priorities. Shortlisted candidates will go through an English check and leadership-focused interviews.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"599\",\"campaign_id\":\"29275\",\"campaign_title\":\"Advisor I, B2B Sales R1705634\",\"campaign_type\":\"job_application\",\"job_title\":\"Business development representative with Czech language\",\"street\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"address\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"city\":\"Prague\",\"state\":null,\"postal_code\":\"14000\",\"region\":null,\"country\":\"Czechia\",\"short_description\":\"BDRs play a key role in the sales funnel by working closely with Sales, Marketing, and Technical Teams. Their goal is to identify, qualify, and nurture leas before passing them to Account Managers or Inside Sales Representatives (ISRs).\",\"long_description\":\"<div><b>1. Lead Generation &amp; Qualification<\/b><\/div><div>o Identifies new sales opportunities through outbound calls, emails, and LinkedIn outreach.<\/div><div>o Engages potential customers to understand their IT needs and challenges.<\/div><div>o Qualifies leads and passes them to the sales team (Account Managers or Inside Sales)<\/div><div><\/div><div><b>2. Customer Engagement<\/b><\/div><div>o Works closely with marketing and sales to nurture prospects.<\/div><div>o Provides initial product information and sets up meetings with sales reps.<\/div><div>o Focuses on early-stage sales pipeline development.<\/div><div><\/div><div><b>3. Collaboration with Sales &amp; Marketing<\/b><\/div><div>o Aligns with Inside Sales Representatives (ISRs) and Account Managers (AMs).<\/div><div>o Helps execute demand-generation campaigns.<\/div><div>o Works on targeted accounts based on HPE&#39;s growth strategy.<\/div><div><\/div><div><b>4. Tools &amp; Metrics<\/b><\/div><div>o Uses Salesforce or other CRM tools to track progress.<\/div><div>o Meets KPIs like call volumes, lead conversions, and revenue impact.<\/div><p>\u200b<\/p>\",\"ats_external_id\":\"R1705634\",\"location\":\"Prague\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:18.937+08:00\",\"created_at\":\"2026-03-27T07:50:51.360+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTI3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/Business-development-representative-with-Czech_R1705634-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b5837a32290000\",\"descriptor\":\"Concentrix Czech Republic s.r.o.\",\"reference_id\":\"WCZ01\",\"organization_reference_id\":\"WCZ01\"},\"location\":{\"city\":\"Prague\",\"state\":null,\"country\":{\"wid\":\"fc078443155c4ad294201ecf5a61a499\",\"iso2\":\"CZ\",\"iso3\":\"CZE\",\"descriptor\":\"Czechia\",\"iso_numeric\":\"203\"},\"postal_code\":\"14000\",\"primary_location\":{\"id\":\"CZ-PRA-VYSKO-01\",\"wid\":\"d336840d2e5c101d479b451bf5e20000\",\"descriptor\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\"}},\"languages\":[\"English\",\"Czech\"],\"recruiter\":{\"email\":{\"address\":\"michaela.hulman@concentrix.com\"},\"first_name\":\"Hulman, Michaela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103173154\",\"wid\":\"b6cbc98a1db1102529751919f28d0000\",\"descriptor\":\"Kristyna Legorreta (103173154)\"},{\"id\":\"1075352\",\"wid\":\"9f196ba80a870114bf342f570619eb31\",\"descriptor\":\"Michaela Hulman (1075352)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-360860\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/Business-development-representative-with-Czech_R1705634-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/Business-development-representative-with-Czech_R1705634-1\/apply\",\"job_requisition_id\":\"R1705634\"}],\"organizations\":[{\"wid\":\"88e6edbacaa4101ac0b5837a32290000\",\"descriptor\":\"Concentrix Czech Republic s.r.o.\",\"reference_id\":\"WCZ01\",\"custom_reference_id\":null,\"company_reference_id\":\"WCZ01\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"tatiana.scerbakova@concentrix.com\"},\"first_name\":\"Tatiana \u0160\u010derbakova (102381939)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1705634\",\"wid\":\"bcb74f9cbac0101272a03f4d1e5d0000\",\"descriptor\":\"Business development representative with Czech language\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>High school diploma with three to six months of sales experience preferred<\/li><li>Ability to effectively communicate, both written and verbally<\/li><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li><li>Basic computer navigation skills and PC Knowledge<\/li><li>Ability to work as a team member, as well as independently<\/li><li>Able to rotate shifts, as needed<\/li><li>Based on location and\/or program, additional experience\/skills may be required<\/li><li><div>Strong communication &amp; sales skills<\/div><\/li><li><div>Understanding of companies solutions &amp; IT infrastructure Proactive<\/div><\/li><li><div>Self-motivated, and target-driven Experience with CRM tools (e.g., Salesforce)<\/div><\/li><li><div>How BDRs Collaborate with Other Teams at the company &amp; Their Contribution to Revenue Growth<\/div><\/li><li><div><div>Collaboration with Other Teams<\/div><\/div><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"600\",\"campaign_id\":\"29231\",\"campaign_title\":\"Advisor II, Customer Service R1703360\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) Bankservice\",\"street\":\"DEU Wuppertal\",\"address\":\"DEU Wuppertal\",\"city\":\"Wuppertal\",\"state\":\"North Rhine-Westphalia\",\"postal_code\":\"42105\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p><b>Power your game-changing career<\/b><\/p><p><\/p><p><b>Du suchst einen Job, der zu dir und deinem Leben passt?<\/b>\u00a0Dann ist diese Stelle genau das Richtige f\u00fcr dich.<br \/><br \/>In dieser Position als\u00a0<b>Quereinsteiger (m\/w\/d) Bank Service <\/b>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail <span><span>oder per Chat<\/span><\/span>.<br \/><br \/><b>Und zwar mit folgenden Rahmenbedingungen:<\/b><\/p><p>Start sofort | Vollzeit oder Teilzeit | Standort Wuppertal<span><span> <\/span><\/span>| Servicezeiten: Montag bis Freitag von 07:00 - 22:00 Uhr, Samstag, Sonntag und Feiertag von 08:00 - 22:00 Uhr | Supportsprache: Deutsch | Inbound | unbefristet<\/p><p><\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/b> Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><b>Berufliche und pers\u00f6nliche Entwicklung:<\/b><\/p><p>Ob <b>Quereinsteiger, Wiedereinsteiger oder Spezialist<\/b> \u2013 wir finden die richtige Stelle f\u00fcr dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst\u00fctzung, die du f\u00fcr deinen Erfolg brauchst.<\/p><p>Karriereerfolge kannst du direkt bei uns erleben \u2013 die meisten unserer F\u00fchrungskr\u00e4fte kommen aus den eigenen Reihen!<\/p><p>Deshalb bieten wir eine Reihe von<b> Programmen zur Spezialisierung oder F\u00fchrungskr\u00e4fteentwicklung<\/b> an, die dir den Weg zu der Art von Karriere erm\u00f6glichen, die deinen Vorstellungen entspricht.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p><\/p><p>Als\u00a0<b>Kundenbetreuer (m\/w\/d) <\/b>in unserem Team wirst du:<\/p><ul><li><p>Die <b>Kunden <\/b>bei allen Fragen rund um das Thema Online-Banking, Zahlungsm\u00f6glichkeiten und Sicherheit <b>beraten<\/b><\/p><\/li><li><p>Den Kunden <b>Hilfestellungen <\/b>bei ihren Anliegen geben und <b>L\u00f6sungsm\u00f6glichkeiten <\/b>aufzeigen.<\/p><\/li><li><p>\u00dcber <b>unterschiedliche Kan\u00e4le<\/b> (z.B. per\u00a0Telefon oder Chat) mit den Kunden <b>kommunizieren<\/b>, um ein\u00a0optimales Kundenerlebnis\u00a0zu gew\u00e4hrleisten<b>.<\/b><\/p><\/li><li><p>Sobald der Kunde gl\u00fccklich ist, die Kommunikation\u00a0in der Kundendatenbank <b>dokumentieren<\/b>.<\/p><\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p><b>Sehr gute Deutschkenntnisse<\/b> in Wort und Schrift mitbringst.<\/p><\/li><li><p>Ein <b>Kommunikationstalent mit Serviceorientierung<\/b> bist, das Kunden sprachlich charmant und auf Augenh\u00f6he abholt.<\/p><\/li><li><p><span><span>Finanzen:<\/span><\/span><span><span>\u202fGro\u00dfes\u202f<\/span><\/span><b><span>Interesse an Finanzthemen<\/span><\/b><span><span>\u202fhast.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p>Die <b>Servicezeiten<\/b> (Montag bis Freitag von 07:00 - 22:00 Uhr, Samstag, Sonntag und Feiertag von 08:00 - 22:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden, <b>flexibel abdecken kannst<\/b>.<\/p><\/li><li><p><b>Sicher<\/b> im Umgang <b>mit dem PC<\/b> bist.<\/p><\/li><li><p>Bereit bist am<b> Standort Wuppertal <\/b>zu arbeiten.<\/p><\/li><li><p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p><\/li><\/ul><p><\/p><p>Idealerweise hast du:<\/p><ul><li><p><b>Bereits Erfahrung im Kundenservice<\/b>.<\/p><\/li><li><p>Eine abgeschlossene Ausbildung.<\/p><\/li><\/ul><p><\/p><p><b>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/b> Auch wenn du das Gef\u00fchl hast, nicht alle Kriterien zu erf\u00fcllen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten \u2013 ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p><p><\/p><p><b>Unsere Benefits<\/b><\/p><p><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p>Wir m\u00f6chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <b>unbefristeten Arbeitsvertrag<\/b> setzen.<\/p><\/li><li><p>Starte in\u202f<b>Vollzeit oder Teilzeit <\/b>(ab\u202f20 Stunden\/Woche) bei uns durch.<\/p><\/li><li><p>Du bekommst einen\u00a0<b>Bruttostundenlohn<\/b>, welcher durch einen\u00a0<b>attraktiven Bonus\u00a0und\u00a0Zuschl\u00e4ge<\/b>\u00a0erg\u00e4nzt wird.<\/p><\/li><li><p>Mit <b>bis zu 27 Urlaubstagen<\/b> sind sowohl kleine als auch gro\u00dfe Auszeiten m\u00f6glich.<\/p><\/li><li><p>Du startest mit einem <b>intensivem Vollzeittraining<\/b>, das von unseren Trainern durchgef\u00fchrt wird.<\/p><\/li><li><p><b>Du brauchst keinerlei Vorerfahrung<\/b>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst\u00fctzt.<\/p><\/li><li><p>Zus\u00e4tzlich erh\u00e4ltst du regelm\u00e4\u00dfige <b>Coachings, Fresh-Ups und Aufbautrainings<\/b>, die dir auch im privaten Bereich von Nutzen sind.<\/p><\/li><li><p>Deine zus\u00e4tzliche finanzielle Absicherung durch eine <b>betriebliche Altersvorsorge<\/b> ist f\u00fcr uns selbstverst\u00e4ndlich.<\/p><\/li><li><p>Erhalte eine <b>attraktive Pr\u00e4mie von 600\u20ac <\/b>f\u00fcr jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p><\/li><li><p>Eine Vielzahl an <b>Online-Shopping-Rabatten<\/b>, speziell f\u00fcr Concentrix Mitarbeiter lassen dich kr\u00e4ftig sparen.<\/p><\/li><li><p><span><span>Halte dich fit <\/span><\/span><span><span>\u2013<\/span><span> <\/span><\/span><span><span>n<\/span><span>utze <\/span><span>unsere<\/span><span> Sportangebot<\/span><span>e<\/span><span> mit einer von uns\u202f<\/span><\/span><b><span>gef\u00f6rderten Mitgliedschaft <\/span><span>in ausgew\u00e4hlten Fitness<\/span><span>studios<\/span><\/b><span><span>.<\/span><\/span><\/p><\/li><li><p>Wir legen viel Wert auf interne <b>Weiterbildungs- und Karrierem\u00f6glichkeiten<\/b> und das sogar weltweit.<\/p><\/li><li><p>Deine <b>fachliche und pers\u00f6nliche Entwicklung<\/b> ist uns wichtig \u2013 erhalte \u00fcber uns <b>kostenlosen Zugang zu LinkedIn Learning.<\/b>\u00a0<\/p><\/li><li><p>Es erwartet dich ein <b>offenes und motiviertes Team<\/b>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr\u00fc\u00dfen zu d\u00fcrfen.<\/p><\/li><\/ul><p><\/p><p><b>Du willst mit uns durchstarten?<\/b><\/p><p>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen.\u00a0<b>Bewirb dich noch heute<\/b>\u00a0\u00fcber unser Online-Formular und finde heraus, warum Concentrix f\u00fcr mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p><p><\/p><p><b>Du hast noch Fragen?<\/b><\/p><p>Dann sind wir nur einen Telefonanruf weit entfernt. Nutze dazu unsere Bewerberhotline von Montag - Freitag von 09:00 - 16:00 Uhr unter 0800 50 60 080.<\/p><p><br \/><b>Dein zuk\u00fcnftiger Arbeitsort:<\/b><\/p><p>Concentrix Wuppertal<\/p><p>Friedrichstra\u00dfe 51\u00a0<\/p><p>42105 Wuppertal<b>\u00a0<\/b><\/p><p><\/p><p>Internes Stellenk\u00fcrzel: <span>R1703360<\/span><\/p><p><\/p><div><p><b><span>Concentrix<\/span><span> setzt sich f\u00fcr Chancengleichheit ein<\/span><\/b><span>\u00a0<\/span><\/p><p><i><span>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/span><\/i><span><span>\u00a0<\/span><\/span><br \/><i><span>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei <\/span><span>Concentrix<\/span><span>. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr Dich passenden Arbeitsplatz zu schaffen.<\/span><\/i><span>\u00a0<\/span><\/p><p><\/p><p><b><span>Arbeitserlaubnis<\/span><\/b><span>\u00a0<\/span><\/p><p><span><span>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><\/div><p>#EMEACNX<\/p><p>#AGENTCNX<\/p>\",\"ats_external_id\":\"R1703360\",\"location\":\"Wuppertal, North Rhine-Westphalia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T18:05:41.615+08:00\",\"created_at\":\"2026-03-27T07:36:43.401+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTIzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Wuppertal\/Quereinsteiger--m-w-d--Bankservice_R1703360\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Wuppertal\",\"state\":\"North Rhine-Westphalia\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"42105\",\"primary_location\":{\"id\":\"DE-WUP-FRIED-Y0\",\"wid\":\"82d2bdbc827c107d6c1679a14a7b6ca0\",\"descriptor\":\"DEU Wuppertal\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"annett.herklotz@concentrix.com\"},\"first_name\":\"Herklotz, Annett\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101300489\",\"wid\":\"d1bdd39f10af01dd835b379f1f500551\",\"descriptor\":\"Ina Wulff (101300489)\"},{\"id\":\"101301797\",\"wid\":\"d1bdd39f10af013607cddf5d2050346c\",\"descriptor\":\"Rafael Mathuschowitz (101301797)\"},{\"id\":\"101302783\",\"wid\":\"d1bdd39f10af0179a0aa38be1f50f19b\",\"descriptor\":\"Jessica Philipp (101302783)\"},{\"id\":\"101697562\",\"wid\":\"c32e1263e0720145c5e8d6acbc2e6c2f\",\"descriptor\":\"Stephan Kube (101697562)\"},{\"id\":\"101302267\",\"wid\":\"d1bdd39f10af012815ae245e2050f46c\",\"descriptor\":\"Annett Herklotz (101302267)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372320\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Wuppertal\/Quereinsteiger--m-w-d--Bankservice_R1703360\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Wuppertal\/Quereinsteiger--m-w-d--Bankservice_R1703360\/apply\",\"job_requisition_id\":\"R1703360\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"andre.schwitzke@concentrix.com\"},\"first_name\":\"Andre Schwitzke (101304266)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703360\",\"wid\":\"2ba66d696405100ffd48d424904e0000\",\"descriptor\":\"Quereinsteiger (m\/w\/d) Bankservice\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"601\",\"campaign_id\":\"26349\",\"campaign_title\":\"Advisor I, Customer Service R1703308\",\"campaign_type\":\"job_application\",\"job_title\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u306e\u304a\u4ed5\u4e8b\uff01\uff20\u672d\u5e4c\",\"street\":\"JPN Sapporo - Chuo\",\"address\":\"JPN Sapporo - Chuo\",\"city\":\"Sapporo\",\"state\":\"Hokkaido\",\"postal_code\":\"004-0015\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u3067\u50cd\u304d\u307e\u305b\u3093\u304b\uff1f\u3000\\n\u672a\u7d4c\u9a13\u304b\u3089\u30c1\u30e3\u30ec\u30f3\u30b8\u3082\u5927\u6b53\u8fce\u266a \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u5168\u822c\",\"long_description\":\"<p><span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u672a\u7d4c\u9a13\u8005\u304b\u3089\u3067\u3082\u5927\u4e08\u592b!<br \/><span><span>\u57fa\u790e\u7814\u4fee\u304b\u3089\u30c7\u30d3\u30e5\u30fc\u307e\u3067\u3001\u5145\u5b9f\u3057\u305f\u7814\u4fee\u3067\u3042\u306a\u305f\u3092\u30b5\u30dd\u30fc\u30c8\u3044\u305f\u3057\u307e\u3059\u3002<\/span><\/span><br \/><span><span>\u30c7\u30d3\u30e5\u30fc\u5f8c\u3082\u30d5\u30a9\u30ed\u30fc\u4f53\u5236\u304c\u6574\u3063\u3066\u3044\u308b\u306e\u3067\u5b89\u5fc3\u3057\u3066\u304a\u4ed5\u4e8b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u266a<\/span><\/span><\/span><\/p><p><\/p><div><p><span><span><span>\u2606\u2606\u2606\u3042\u306a\u305f\u306b\u5408\u3063\u305f\u304a\u4ed5\u4e8b\u304c\u304d\u3063\u3068\u898b\u3064\u304b\u308a\u307e\u3059&#xff01;\u2606\u2606\u2606<\/span><\/span><br \/><span><span>\u8907\u6570\u306e\u6848\u4ef6\u304c\u3042\u308a\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u3054\u89a7\u306b\u306a\u3063\u3066\u307f\u3066\u304f\u3060\u3055\u3044&#xff01;<\/span><\/span><\/span><\/p><p><a href=\\\"https:\/\/concentrix-job.net\/jobfind-pc\/area\/HokkaidoTohoku\/Hokkaido\/01101\\\" target=\\\"_blank\\\"><span>https:\/\/concentrix-job.net\/jobfind-pc\/area\/HokkaidoTohoku\/Hokkaido\/01101<\/span><\/a><\/p>\u00a0<p><\/p><p>\u304a\u4ed5\u4e8b\u4f8b<\/p><p><span><span>\u30fb\u4e16\u754c\u7684\u30b9\u30de\u30db\u30e1\u30fc\u30ab\u30fc\u306e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8<\/span><\/span><br \/><span><span>\u30fb\u6709\u540d\u6d77\u5916\u30a2\u30d1\u30ec\u30eb\u30e1\u30fc\u30ab\u30fc\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u30b9\u30c8\u30a2\u30b5\u30dd\u30fc\u30c8<\/span><\/span><br \/>\u30fb\u6cd5\u4eba\u30e6\u30fc\u30b6\u30fc\u5411\u3051\u6280\u8853\u30b5\u30dd\u30fc\u30c8\u30a8\u30f3\u30b8\u30cb\u30a2<\/p><p>\u30fb\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30bd\u30d5\u30c8\u306b\u95a2\u3059\u308b\u53d7\u4ed8\u30fb\u5165\u529b<\/p>\u3000\u306a\u3069\u306a\u3069\u30fb\u30fb\u30fb<p><span><span>\u203b\u304a\u63a2\u3057\u306e\u6642\u671f\u306b\u3088\u308a\u52df\u96c6\u4e2d\u306e\u6848\u4ef6\u306f\u7570\u306a\u308a\u307e\u3059\u306e\u3067\u3054\u4e86\u627f\u304f\u3060\u3055\u3044\u3002<\/span><\/span><\/p><p><\/p><p><span><span><span>\u96fb\u8a71\u3084\u30e1\u30fc\u30eb\u3092\u901a\u3058\u3066\u304a\u5ba2\u69d8\u306b\u3054\u5bfe\u5fdc\u3044\u305f\u3060\u304f\u4ed5\u4e8b\u3067\u3059\u306e\u3067\u3001\u805e\u304d\u53d6\u308a\u30fb\u4f1a\u8a71\u30fb\u8aad\u307f\u66f8\u304d&#xff08;\u6f22\u5b57\u542b\u3080&#xff09;\u5168\u3066\u306b\u304a\u3044\u3066\u30d3\u30b8\u30cd\u30b9\u30ec\u30d9\u30eb\u306e\u65e5\u672c\u8a9e\u5bfe\u5fdc\u529b\u3092\u5fc5\u8981\u3068\u3057\u307e\u3059\u3002<\/span><\/span><\/span><\/p><p>Minimum Recruitment Requirements&#xff1a;<\/p><p>Business-level Japanese proficiency in all of listening, conversation, reading and writing<\/p><p><\/p><\/div><p>#APACCNX<\/p>\",\"ats_external_id\":\"R1703308\",\"location\":\"Sapporo, Hokkaido\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:04.818+08:00\",\"created_at\":\"2026-03-27T07:28:12.852+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjM0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Sapporo---Chimonopporo\/--_R1703308\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"organization_reference_id\":\"ICNJP\"},\"location\":{\"city\":\"Sapporo\",\"state\":\"Hokkaido\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"004-0015\",\"primary_location\":{\"id\":\"JP-SAP-SHIMO-01\",\"wid\":\"740544c0a47f01f463e05b781f110358\",\"descriptor\":\"JPN Sapporo - Chuo\"}},\"languages\":[\"Japanese\"],\"recruiter\":{\"email\":{\"address\":\"misaki.abe@concentrix.com\"},\"first_name\":\"Abe, Misaki \uff08\u963f\u90e8 \u7f8e\u65e9\u7d00 - \uff71\uff8d\uff9e \uff90\uff7b\uff77\uff09\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"993550\",\"wid\":\"f6358e3b3d6d01d9b1884064fd180d87\",\"descriptor\":\"Chie Matsumoto \uff08\u677e\u672c \u667a\u6075 - \uff8f\uff82\uff93\uff84 \uff81\uff74\uff09 (993550)\"},{\"id\":\"1060396\",\"wid\":\"9f196ba80a87012239d339bafe18ab5a\",\"descriptor\":\"Chikako Sakai \uff08\u962a\u4e95 \u5343\u9999\u5b50 - \uff7b\uff76\uff72 \uff81\uff76\uff7a\uff09 (1060396)\"},{\"id\":\"101778472\",\"wid\":\"f46ed87f3ab9018afe45653be100d2cd\",\"descriptor\":\"Shizuka Yamazaki \uff08\u5c71\ufa11 \u9759\u590f - \uff94\uff8f\uff7b\uff9e\uff77 \uff7c\uff7d\uff9e\uff76\uff09 (On Leave) (101778472)\"},{\"id\":\"102277468\",\"wid\":\"9ad3a2f6b828102969649eda2d4a0000\",\"descriptor\":\"Misaki Abe \uff08\u963f\u90e8 \u7f8e\u65e9\u7d00 - \uff71\uff8d\uff9e \uff90\uff7b\uff77\uff09 (102277468)\"},{\"id\":\"101640323\",\"wid\":\"307f8f4cf73b014d2aa9c8008c142a7b\",\"descriptor\":\"Suzu Kitahara \uff08\u5317\u539f \u9234 - \uff77\uff80\uff8a\uff97 \uff7d\uff7d\uff9e\uff09 (101640323)\"},{\"id\":\"879669\",\"wid\":\"9f196ba80a87010f78d1a7de03199a6c\",\"descriptor\":\"Toko Kasagi \uff08\u7b20\u6728 \u77b3\u5b50 - \uff76\uff7b\uff77\uff9e \uff84\uff73\uff7a\uff09 (879669)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359127\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Sapporo---Chimonopporo\/--_R1703308\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Sapporo---Chimonopporo\/--_R1703308\/apply\",\"job_requisition_id\":\"R1703308\"}],\"organizations\":[{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNJP\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ryo.kimiwada@concentrix.com\"},\"first_name\":\"Ryo Kimiwada \uff08\u541b\u548c\u7530 \u6dbc - \uff77\uff90\uff9c\uff80\uff9e \uff98\uff6e\uff73\uff09 (736039)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703308\",\"wid\":\"2ba66d696405100fe0fb6acd903e0000\",\"descriptor\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u306e\u304a\u4ed5\u4e8b\uff01\uff20\u672d\u5e4c\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"602\",\"campaign_id\":\"26343\",\"campaign_title\":\"Advisor I, Customer Service R1703307\",\"campaign_type\":\"job_application\",\"job_title\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u306e\u304a\u4ed5\u4e8b\uff01\uff20\u798f\u5ca1\",\"street\":\"JPN Fukuoka - Akasaka\",\"address\":\"JPN Fukuoka - Akasaka\",\"city\":\"Fukuoka\",\"state\":\"Fukuoka\",\"postal_code\":\"810-0042\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u3067\u50cd\u304d\u307e\u305b\u3093\u304b\uff1f\u3000\\n\u672a\u7d4c\u9a13\u304b\u3089\u30c1\u30e3\u30ec\u30f3\u30b8\u3082\u5927\u6b53\u8fce\u266a \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u5168\u822c\",\"long_description\":\"<p><span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u672a\u7d4c\u9a13\u8005\u304b\u3089\u3067\u3082\u5927\u4e08\u592b!<br \/><span><span>\u57fa\u790e\u7814\u4fee\u304b\u3089\u30c7\u30d3\u30e5\u30fc\u307e\u3067\u3001\u5145\u5b9f\u3057\u305f\u7814\u4fee\u3067\u3042\u306a\u305f\u3092\u30b5\u30dd\u30fc\u30c8\u3044\u305f\u3057\u307e\u3059\u3002<\/span><\/span><br \/><span><span>\u30c7\u30d3\u30e5\u30fc\u5f8c\u3082\u30d5\u30a9\u30ed\u30fc\u4f53\u5236\u304c\u6574\u3063\u3066\u3044\u308b\u306e\u3067\u5b89\u5fc3\u3057\u3066\u304a\u4ed5\u4e8b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u266a<\/span><\/span><\/span><\/p><p><\/p><div><p><span><span><span>\u2606\u2606\u2606\u3042\u306a\u305f\u306b\u5408\u3063\u305f\u304a\u4ed5\u4e8b\u304c\u304d\u3063\u3068\u898b\u3064\u304b\u308a\u307e\u3059&#xff01;\u2606\u2606\u2606<\/span><\/span><br \/><span><span>\u8907\u6570\u306e\u6848\u4ef6\u304c\u3042\u308a\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u3054\u89a7\u306b\u306a\u3063\u3066\u307f\u3066\u304f\u3060\u3055\u3044&#xff01;<\/span><\/span><\/span><\/p><p><a href=\\\"https:\/\/concentrix-job.net\/jobfind-pc\/area\/KyushuOkinawa\/Fukuoka\\\" target=\\\"_blank\\\"><span>https:\/\/concentrix-job.net\/jobfind-pc\/area\/KyushuOkinawa\/Fukuoka<\/span><\/a><\/p><p><\/p><p><\/p><p>\u304a\u4ed5\u4e8b\u4f8b<\/p><p><span><span>\u30fb\u4e16\u754c\u7684\u30b9\u30de\u30db\u30e1\u30fc\u30ab\u30fc\u306e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8<\/span><\/span><br \/>\u30fb\u5916\u8cc7\u7cfb\u5bb6\u96fb\u30e1\u30fc\u30ab\u30fc\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<br \/><span><span>\u30fb\u5916\u8cc7\u7cfb\u30aa\u30f3\u30e9\u30a4\u30f3\u30d5\u30a1\u30c3\u30b7\u30e7\u30f3\u30b9\u30c8\u30a2\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/span><\/span> \u306a\u3069\u306a\u3069\u30fb\u30fb\u30fb<\/p><p><span><span>\u203b\u304a\u63a2\u3057\u306e\u6642\u671f\u306b\u3088\u308a\u52df\u96c6\u4e2d\u306e\u6848\u4ef6\u306f\u7570\u306a\u308a\u307e\u3059\u306e\u3067\u3054\u4e86\u627f\u304f\u3060\u3055\u3044\u3002<\/span><\/span><\/p><p><\/p><p><span><span><span>\u96fb\u8a71\u3084\u30e1\u30fc\u30eb\u3092\u901a\u3058\u3066\u304a\u5ba2\u69d8\u306b\u3054\u5bfe\u5fdc\u3044\u305f\u3060\u304f\u4ed5\u4e8b\u3067\u3059\u306e\u3067\u3001\u805e\u304d\u53d6\u308a\u30fb\u4f1a\u8a71\u30fb\u8aad\u307f\u66f8\u304d&#xff08;\u6f22\u5b57\u542b\u3080&#xff09;\u5168\u3066\u306b\u304a\u3044\u3066\u30d3\u30b8\u30cd\u30b9\u30ec\u30d9\u30eb\u306e\u65e5\u672c\u8a9e\u5bfe\u5fdc\u529b\u3092\u5fc5\u8981\u3068\u3057\u307e\u3059\u3002<\/span><\/span><\/span><\/p><p>Minimum Recruitment Requirements&#xff1a;<\/p><p>Business-level Japanese proficiency in all of listening, conversation, reading and writing<\/p><p><\/p><\/div><p>#APACCNX<\/p>\",\"ats_external_id\":\"R1703307\",\"location\":\"Fukuoka, Fukuoka\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:04.756+08:00\",\"created_at\":\"2026-03-27T07:28:11.435+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjM0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/--_R1703307\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"organization_reference_id\":\"ICNJP\"},\"location\":{\"city\":\"Fukuoka\",\"state\":\"Fukuoka\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"810-0042\",\"primary_location\":{\"id\":\"JP-FUK-AKASA-01\",\"wid\":\"66e06861906d0106b8d6a8e11016f85f\",\"descriptor\":\"JPN Fukuoka - Akasaka\"}},\"languages\":[\"Japanese\"],\"recruiter\":{\"email\":{\"address\":\"suzu.kitahara@concentrix.com\"},\"first_name\":\"Kitahara, Suzu \uff08\u5317\u539f \u9234 - \uff77\uff80\uff8a\uff97 \uff7d\uff7d\uff9e\uff09\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"993550\",\"wid\":\"f6358e3b3d6d01d9b1884064fd180d87\",\"descriptor\":\"Chie Matsumoto \uff08\u677e\u672c \u667a\u6075 - \uff8f\uff82\uff93\uff84 \uff81\uff74\uff09 (993550)\"},{\"id\":\"101485157\",\"wid\":\"ad7b4447e017016a5c2ff0ab93366b19\",\"descriptor\":\"Satoko Nishi \uff08\u897f \u77e5\u5b50 - \uff86\uff7c \uff7b\uff84\uff7a\uff09 (101485157)\"},{\"id\":\"101640323\",\"wid\":\"307f8f4cf73b014d2aa9c8008c142a7b\",\"descriptor\":\"Suzu Kitahara \uff08\u5317\u539f \u9234 - \uff77\uff80\uff8a\uff97 \uff7d\uff7d\uff9e\uff09 (101640323)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359307\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/--_R1703307\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/--_R1703307\/apply\",\"job_requisition_id\":\"R1703307\"}],\"organizations\":[{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNJP\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"takuro.yamaguchi@concentrix.com\"},\"first_name\":\"Takuro Yamaguchi \uff08\u5c71\u53e3 \u62d3\u90ce - \uff94\uff8f\uff78\uff9e\uff81 \uff80\uff78\uff9b\uff73\uff09 (736087)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703307\",\"wid\":\"a4579507f499100fe034908b45890000\",\"descriptor\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u306e\u304a\u4ed5\u4e8b\uff01\uff20\u798f\u5ca1\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1146\",\"campaign_id\":\"14925\",\"campaign_title\":\"Analyst, Business Operations R1706191\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Analyst\",\"street\":\"NIC Managua - Del complejo Plaza el Sol 200mts al Este\",\"address\":\"NIC Managua - Del complejo Plaza el Sol 200mts al Este\",\"city\":\"Managua\",\"state\":\"Managua\",\"postal_code\":\"11132\",\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"The Business Analyst (LSS Black Belt) drives end-to-end process optimization across contact center and back-office programs to enhance client performance, reduce operational waste, and increase service delivery efficiency. This role analyzes performance trends, identifies root causes affecting SLAs\/Quality, and leads structured Lean Six Sigma initiatives across multiple accounts.\\n\\nYou will work closely with Operations, Workforce, Quality, Training, and Client Services to deliver measurable improvement in AHT, quality, CSAT, utilization, attrition, and cost per contact\u2014while maintaining alignment with contractual obligations and client expectations.\",\"long_description\":null,\"ats_external_id\":\"R1706191\",\"location\":\"Managua, Managua\",\"job_type\":\"full_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-03-27T08:04:19.996+08:00\",\"created_at\":\"2026-03-27T06:06:15.161+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDkyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Del-complejo-Plaza-el-Sol-200mts-al-Este\/Business-Analyst_R1706191-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0bd67ea05900000\",\"descriptor\":\"Xperts Nicaragua, S.A.\",\"reference_id\":\"WNI04\",\"organization_reference_id\":\"WNI04\"},\"location\":{\"city\":\"Managua\",\"state\":\"Managua\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"postal_code\":\"11132\",\"primary_location\":{\"id\":\"NI-MAN-CAMPU-01\",\"wid\":\"abb4c0410095101d479dcb75dd320000\",\"descriptor\":\"NIC Managua - Del complejo Plaza el Sol 200mts al Este\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"hector.hernandez2@concentrix.com\"},\"first_name\":\"Hernandez Mendez, Hector Eduardo\"},\"categories\":[{\"descriptor\":\"CF Business Operations\"}],\"recruiters\":[{\"id\":\"103268306\",\"wid\":\"b5926bd5344b1003808826cf92fe0000\",\"descriptor\":\"Luisa Monroy Vera (103268306)\"},{\"id\":\"102600384\",\"wid\":\"da7d7d2449a21010318809d78f7a0001\",\"descriptor\":\"Hector Hernandez Mendez (102600384)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0185\",\"descriptor\":\"Analyst, Business Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366306\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Del-complejo-Plaza-el-Sol-200mts-al-Este\/Business-Analyst_R1706191-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Del-complejo-Plaza-el-Sol-200mts-al-Este\/Business-Analyst_R1706191-1\/apply\",\"job_requisition_id\":\"R1706191\"}],\"organizations\":[{\"wid\":\"7e2140314d3b101fcad9cd79dc650000\",\"descriptor\":\"W0ZLZD P_Sofi Ni\",\"reference_id\":\"W0ZLZD\",\"custom_reference_id\":\"W0ZLZD\",\"company_reference_id\":null},{\"wid\":\"df68c94cc420101ac0bd67ea05900000\",\"descriptor\":\"Xperts Nicaragua, S.A.\",\"reference_id\":\"WNI04\",\"custom_reference_id\":null,\"company_reference_id\":\"WNI04\"},{\"wid\":\"5177aea6045b103a4bfc2d1c1a5e0000\",\"descriptor\":\"19035 - Sofi Technologies Inc. - WHONELINK119\",\"reference_id\":\"WHONELINK119\",\"custom_reference_id\":\"WHONELINK119\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801604108c50f3c06a2b8\",\"descriptor\":\"COGS (SITE) Ops Support Non Billable Direct\",\"reference_id\":\"OPSPTNOBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mina.sequeira@concentrix.com\"},\"first_name\":\"Mina Sequeira Sanchez (103328119)\"},\"category_groups\":[{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"}],\"job_requisition\":{\"id\":\"R1706191\",\"wid\":\"9ebedc41d641101690228d568e290000\",\"descriptor\":\"Business Analyst\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1147\",\"campaign_id\":\"14921\",\"campaign_title\":\"Team Leader, Operations R1718052\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader Operations\",\"street\":\"COL Medellin - Fabricato - Cra. 50 #38a-185 Rincon Santos Bello Antioquia\",\"address\":\"COL Medellin - Fabricato - Cra. 50 #38a-185 Rincon Santos Bello Antioquia\",\"city\":\"Medellin\",\"state\":\"Antioquia\",\"postal_code\":\"051051\u00a0\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1718052\",\"location\":\"Medellin, Antioquia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:17.794+08:00\",\"created_at\":\"2026-03-27T06:06:13.619+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDkyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Fabricato---Cra-50-38a-185-Rincon-Santos-Bello-Antioquia\/Team-Leader-Operations_R1718052-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Medellin\",\"state\":\"Antioquia\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"051051\u00a0\",\"primary_location\":{\"id\":\"CO-MED-FABRI-01\",\"wid\":\"03be0ce21a55101d47a1f2764b0f0000\",\"descriptor\":\"COL Medellin - Fabricato - Cra. 50 #38a-185 Rincon Santos Bello Antioquia\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"johanna.marquez1@concentrix.com\"},\"first_name\":\"Marquez Realez, Johanna Andrea\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102597802\",\"wid\":\"da7d7d2449a2101031e06049e7da0000\",\"descriptor\":\"Andrea Marquez Realez (102597802)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366472\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Fabricato---Cra-50-38a-185-Rincon-Santos-Bello-Antioquia\/Team-Leader-Operations_R1718052-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Fabricato---Cra-50-38a-185-Rincon-Santos-Bello-Antioquia\/Team-Leader-Operations_R1718052-1\/apply\",\"job_requisition_id\":\"R1718052\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"fabio.agudelo@concentrix.com\"},\"first_name\":\"Fabio Agudelo Arboleda (102599119)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718052\",\"wid\":\"6a8396224fac101fc70ced7b0f280000\",\"descriptor\":\"Team Leader Operations\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"603\",\"campaign_id\":\"25610\",\"campaign_title\":\"Advisor I, Transaction Processing R1716993\",\"campaign_type\":\"job_application\",\"job_title\":\"Clinical BP_2026\",\"street\":\"PHL Quezon City - Tera Tower 20th Floor\",\"address\":\"PHL Quezon City - Tera Tower 20th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We are seeking a highly skilled and detail-oriented Appeals PHRN Specialist to support our expanding Medicare line of business. The ideal candidate will have a strong background in Utilization Management (UM), appeals processing, and case validation, with hands-on experience in Medicare UM or Appeals. This role will be critical in ensuring high-quality clinical review, thorough case investigation, and timely resolution of appeal cases in accordance with CMS guidelines.\",\"long_description\":\"<p><b>Appeals Review &amp; Case Handling:<\/b><br \/>\u25cb Review, evaluate, and process appeal requests for Medicare members in compliance with CMS regulations and organizational protocols.<br \/>\u25cb Conduct thorough case validation and clinical review using sound judgment and medical necessity criteria.<\/p><p><b>Collaboration:<\/b><br \/>\u25cb Collaborate with onshore payer nurses and Independent Review Organizations (IROs) to collect and verify necessary documentation for appeal resolution.<br \/>\u25cb Escalate complex cases as needed, providing detailed summaries and clinical insights.<\/p><p><b>Documentation &amp; Communication:<\/b><br \/>\u25cb Provide clear documentation and clinical rationales for approval or denial decisions.<br \/>\u25cb Maintain accurate records of all case activities and communicate findings effectively across teams.<\/p><p><b>Multitasking &amp; Quality Assurance:<\/b><br \/>\u25cb Manage multiple appeal cases concurrently while maintaining high standards for quality and turnaround time.<br \/>\u25cb Contribute to internal quality assurance reviews and support process improvement initiatives.<\/p><p><b>Compliance &amp; Industry Standards:<\/b><br \/>\u25cb Stay current on CMS guidelines, UM criteria, and regulatory updates.<br \/>\u25cb Ensure all appeals are resolved within required timelines and documented appropriately.<\/p><p><\/p><p>Recommended Minimum Skills Requirements (MSRs)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p><b>Technical Skills:<\/b><br \/>\u25cb Strong understanding of Medicare UM and Appeals processes.<br \/>\u25cb Familiarity with CMS guidelines, InterQual\/MCG criteria, and clinical review standards.<br \/>\u25cb Proficiency in using clinical platforms, documentation systems, and Microsoft Office Suite (Word, Excel, Outlook).<\/p><p><b>Soft Skills:<\/b><br \/>\u25cb Strong case investigation, validation, and critical thinking abilities.<br \/>\u25cb Excellent written and verbal communication skills in English.<br \/>\u25cb High attention to detail, empathy, and sound clinical judgment.<\/p><p><b>Operational and Communication Skills:<\/b><br \/>\u25cb Ability to manage multiple cases and meet CMS-mandated turnaround times.<br \/>\u25cb Strong organizational, documentation, and time management skills.<br \/>\u25cb Comfort working with cross-functional teams including payer nurses and IROs.<\/p>\",\"ats_external_id\":\"R1716993\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:01.191+08:00\",\"created_at\":\"2026-03-27T04:41:32.067+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTYxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Clinical-BP-2026_R1716993\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-10\",\"wid\":\"740544c0a47f01d0e7d9d08f1f117e66\",\"descriptor\":\"PHL Quezon City - Tera Tower 20th Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"melisa.bato@concentrix.com\"},\"first_name\":\"Bato, Melisa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"516677\",\"wid\":\"9f196ba80a870154209b36d507192f02\",\"descriptor\":\"Melisa Bato (516677)\"},{\"id\":\"102464965\",\"wid\":\"a1600f3e36da10313963254abf510000\",\"descriptor\":\"Hope Milky Cayao (102464965)\"},{\"id\":\"103507845\",\"wid\":\"70c00a26f3ca10122619f2e21ba40000\",\"descriptor\":\"Jheel Marri Panis (103507845)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0639\",\"descriptor\":\"Advisor I, Transaction Processing\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368648\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Clinical-BP-2026_R1716993\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Clinical-BP-2026_R1716993\/apply\",\"job_requisition_id\":\"R1716993\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"markanthony.delapena@concentrix.com\"},\"first_name\":\"Mark Dela Pena (101884901)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"},{\"id\":\"CF Pricing Group\",\"wid\":\"0227dc387a0901a1792bd014ed652ae7\",\"descriptor\":\"Pricing Group\"},{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"},{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"},{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"},{\"id\":\"CF Supply Chain Group\",\"wid\":\"0227dc387a0901d6857b4fb7ed65d2ef\",\"descriptor\":\"Supply Chain Group\"},{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"},{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"},{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1716993\",\"wid\":\"09f923924080101f08c337261b290000\",\"descriptor\":\"Clinical BP_2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Qualifications\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><ul><li><b>Must be a Philippine Registered Nurse (PHRN)<\/b> in good standing.<\/li><li><b>Minimum of 1 year of experience in Utilization Management (UM)<\/b> or Appeals, with <b>at least 6 months handling Medicare UM or Appeals work<\/b>.<\/li><li>Proven expertise in <b>case management, case validation, and case investigation<\/b>.<\/li><li>Strong multitasking and <b>problem-solving skills<\/b> in a fast-paced environment.<\/li><li>Familiarity with <b>Approvals and Denials<\/b> processes is a strong plus.<\/li><li>Industry certifications (e.g., <b>QIO, CMS<\/b>) are a significant advantage but not required.<\/li><li>Excellent communication, clinical writing, and documentation skills.<\/li><li>Proficient with clinical systems and platforms relevant to Medicare appeals and UM.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"475\",\"campaign_id\":\"4561\",\"campaign_title\":\"Advisor I, Customer Service R1692465\",\"campaign_type\":\"job_application\",\"job_title\":\"Domestic - Diyarbak\u0131r - M\u00fc\u015fteri Dan\u0131\u015fman\u0131\",\"street\":\"TUR Diyarbakir - Bagcilar Mah 1234 Sok No:1\/2 Baglar\",\"address\":\"TUR Diyarbakir - Bagcilar Mah 1234 Sok No:1\/2 Baglar\",\"city\":\"Diyarbakir\",\"state\":\"Diyarbak\u0131r\",\"postal_code\":\"21050\",\"region\":null,\"country\":\"T\u00fcrkiye\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1692465\",\"location\":\"Diyarbakir, Diyarbak\u0131r\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T02:59:07.363+03:00\",\"created_at\":\"2026-03-27T04:03:45.183+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTYx?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTYx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1148\",\"campaign_id\":\"14896\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1710237\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Power Platform\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Solution Architect for Power Platform<\/p><p><span>We are looking for a qualified and experienced Power Platform Solution Architect. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within Power Platform, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/span><\/p><p><\/p><p>Overview<\/p><ul><li>Location: Romania, Poland or Czech<\/li><li>Language: fluent English<\/li><li>Travel: less than 10% is expected<\/li><li>Years of Experience: 10-15<\/li><\/ul><p><\/p><p>Required Qualifications<\/p><ul><li>The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.<\/li><li>10-15 years of experience in cloud technologies, information technology (IT) consulting\/support, systems administration, system architecture, OR equivalent experience.<\/li><li>Strong proficiency in developing, troubleshooting, and maintaining solutions and architecture of Power Apps (Canvas and Model-driven), Power Automate, Power Pages, and other Power Platform components.<\/li><li>Advanced knowledge of Power Platform enterprise level architecture and connecting with external systems.<ul><li><span>Familiarity with integrating data from Dataverse and other sources.<\/span><\/li><li><span>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/span><\/li><li><span>Experience with configuring custom Connectors.<\/span><\/li><\/ul><\/li><li>Familiar with Power Platform governance and administration.<ul><li><span>Administer and support Power Platform environments in enterprise scenarios.<\/span><\/li><li><span>Capable of establishing and managing a Power Platform Center of Excellence (CoE) with knowledge of the CoE Starter Kit.<\/span><\/li><li><span>Deep understanding of Dataverse, governance strategies, environment planning, and security.<\/span><\/li><li><span>Knowledge of Application Lifecycle Management (ALM) via solutions and pipelines.<\/span><\/li><\/ul><\/li><li>Strong communication skills that allow them to engage with key technical stakeholders and business decision makers.<\/li><li><span>Demonstrated ability to deliver technical training and effectively resolve complex Power Apps issues and architectural challenges through strong analytical and collaborative skills.<\/span><\/li><li>Strong commitment to staying updated on modern engineering practices and tools.<\/li><li><span>Experience in customer-facing roles.<\/span><\/li><\/ul><p><\/p><p>Preferred Qualification<\/p><ul><li>Additional experience with Power Platform technologies, such as Power BI, Copilot Studio, and AI Builder.<\/li><li>Any experience with Dynamics 365 apps (Sales, Customer Service, Customer Insights, and Field Service)<\/li><li>Architect and Functional Consultant level Microsoft certifications are preferred.<\/li><\/ul>\",\"ats_external_id\":\"R1710237\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-05-15T22:05:32.306+08:00\",\"created_at\":\"2026-03-27T04:02:22.293+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDg5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Solution-Architect-for-Power-Platform_R1710237\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372701\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Solution-Architect-for-Power-Platform_R1710237\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Solution-Architect-for-Power-Platform_R1710237\/apply\",\"job_requisition_id\":\"R1710237\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1710237\",\"wid\":\"89dc6cea32c51018a3357752ba360000\",\"descriptor\":\"Solution Architect for Power Platform\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1149\",\"campaign_id\":\"14790\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1710349\",\"campaign_type\":\"job_application\",\"job_title\":\"Microsoft Teams\/ Teams Phone CSA(m\/f\/d)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Role Overview<\/b><\/p><p>We are seeking a skilled and motivated Microsoft Teams Architectr to join our domain. The ideal candidate will be an expert in Microsoft Teams, with a strong understanding of its ecosystem including Exchange Online, SharePoint Online, and Entra ID (formerly Azure AD). This role will focus on the design, deployment, and support of Microsoft Teams solutions, including Teams Phone and PSTN connectivity, with a strong emphasis on hybrid and enterprise-scale environments. The role also includes consulting with customers, delivering workshops, and acting as a trusted advisor to help customers overcome their challenges.<\/p><p><b>Key Responsibilities<\/b><\/p><p>Design, implement, and support Microsoft Teams solutions across the organisation.<\/p><p>Lead and support Teams Phone rollouts, including Direct Routing, Operator Connect, and Calling Plans.<\/p><p>Integrate Teams with Exchange Online, SharePoint Online, and Entra ID to ensure seamless collaboration and identity management.<\/p><p>Manage and troubleshoot Teams-related issues, including voice, video, meetings, and chat.<\/p><p>Support and maintain hybrid deployments involving on-premises and cloud-based Teams infrastructure.<\/p><p>Provide guidance on Skype for Business Server coexistence and migration strategies.<\/p><p>Collaborate with cross-functional teams to ensure Teams solutions align with business needs and security policies.<\/p><p>Document configurations, procedures, and best practices.<\/p><p>Consult with customers to understand their business needs and technical challenges related to Microsoft Teams and its ecosystem.<\/p><p>Deliver workshops and training sessions to educate customers on Microsoft Teams capabilities and best practices.<\/p><p>Act as a trusted advisor to customers, providing strategic guidance and recommendations to optimize their use of Microsoft Teams and related Microsoft 365 services.<\/p><p><b>Required Skills and Experience<\/b><\/p><p>Proven experience with Microsoft Teams administration and architecture including Teams Phone.<\/p><p>Strong knowledge of Teams Phone and PSTN integration methods (Direct Routing, Operator Connect, Calling Plans).<\/p><p>Experience with Exchange Online, SharePoint Online, and Entra ID.<\/p><p>Familiarity with Teams Hybrid deployments and migration from Skype for Business.<\/p><p>Understanding of Microsoft 365 security, compliance, and governance features.<\/p><p>Ability to troubleshoot complex Teams and voice-related issues.<\/p><p>Excellent communication and documentation skills.<\/p><p><b>Preferred Qualifications<\/b><\/p><p>Microsoft certifications such as MS-700, MS-720, or MS-102.<\/p><p>Experience with PowerShell scripting for automation and administration.<\/p><p>Knowledge of networking fundamentals related to VoIP and real-time communications.<\/p><p>Experience working in regulated or enterprise environments.<\/p>\",\"ats_external_id\":\"R1710349\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"0.85\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-27T18:06:51.922+08:00\",\"created_at\":\"2026-03-27T04:01:05.450+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Microsoft-Teams--Teams-Phone-CSA-m-f-d-_R1710349\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370118\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Microsoft-Teams--Teams-Phone-CSA-m-f-d-_R1710349\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Microsoft-Teams--Teams-Phone-CSA-m-f-d-_R1710349\/apply\",\"job_requisition_id\":\"R1710349\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1710349\",\"wid\":\"15d01f7c2cb210185398bf7678230000\",\"descriptor\":\"Microsoft Teams\/ Teams Phone CSA(m\/f\/d)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"130\",\"campaign_id\":\"96\",\"campaign_title\":\"Advisor I, Customer Service R1716601\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor - Electronic (Malay & English skills)\",\"street\":\"THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706\",\"address\":\"THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706\",\"city\":null,\"state\":\"Bangkok\",\"postal_code\":\"10260\",\"region\":null,\"country\":\"Thailand\",\"short_description\":\"As a Customer Support Specialist, you will be the first point of contact for customers seeking assistance with our electronic products and services. Your role will involve engaging with customers through live chat, emails, and inbound calls, providing them with expert guidance for different inquiries that customers may have.\",\"long_description\":\"<p><b>Work location: <\/b>Bhiraj Tower, Bangna<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p><span><span>Engage with customers primarily through inbound call, live\u00a0chat\u00a0and email to\u00a0assist\u00a0with different inquiries and service-related questions.\u00a0<\/span><\/span><\/p><\/li><li><p><span><span>Provide clear and helpful advice on using our services and\u00a0product, ensuring customers have a smooth and positive experience.\u00a0<\/span><\/span><\/p><\/li><li><p><span><span>Collaborate with various departments to resolve customer issues effectively and ensure overall satisfaction.\u00a0<\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b>Required Qualification:<span>\u00a0<\/span><\/b><\/p><ul><li><p><span>Foreign national \u00a0<\/span><\/p><\/li><li><p><span>Bachelor degree\u00a0<\/span><\/p><\/li><li><p><span>Fluency in both English (B2) and Malay (Malay Bahasa - Native) is required, including reading, writing, and speaking skills.\u00a0<\/span><\/p><\/li><li><p><span>Welcoming fresh graduates to apply\u00a0<\/span><\/p><\/li><\/ul><p><\/p><p><b>Working shift &amp; schedule:<\/b><\/p><ul><li><p><span>Shift timing 08.00-17.00 \u00a0<\/span><\/p><\/li><li><p><span>5 working day\u00a0<\/span><\/p><\/li><li><p><span>Willingness to work flexible hours, weekends, and public holidays\u00a0<\/span><\/p><\/li><\/ul><p><\/p><p><b>Employment Contract: <\/b><\/p><ul><li><p>12 months<\/p><\/li><li><p>Full time<\/p><\/li><li><p>Onsite<\/p><\/li><\/ul><div><p><\/p><p><b><span>Relocation Packages:<span>\u00a0<\/span><\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Visa and work permit sponsorship<span>\u00a0<\/span><\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Flight<span>\u00a0<\/span><\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Hotel<span>\u00a0<\/span><\/span><span>accomodation<\/span><\/span><\/p><\/li><\/ul><\/div><p><\/p><p><b>Benefits:<\/b><\/p><ul><li><p><span>KPI performance &amp; Attendance incentives<\/span><\/p><\/li><li><p><span>Annual Salary adjustments \u00a0<\/span><\/p><\/li><li><p><span>Annual Bonus \u00a0<\/span><\/p><\/li><li><p><span>Medical insurance<\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1716601\",\"location\":\"Bangkok\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T06:59:06.319+07:00\",\"created_at\":\"2026-03-27T03:48:43.924+07:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng?\",\"apply_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f013e7bd01477c10f9d39\",\"descriptor\":\"Concentrix Services (Thailand) Co., Ltd.\",\"reference_id\":\"CNSTH\",\"organization_reference_id\":\"CNSTH\"},\"location\":{\"city\":null,\"state\":\"Bangkok\",\"country\":{\"wid\":\"873d0f604e3b458c990cb4d83a5c0f14\",\"iso2\":\"TH\",\"iso3\":\"THA\",\"descriptor\":\"Thailand\",\"iso_numeric\":\"764\"},\"postal_code\":\"10260\",\"primary_location\":{\"id\":\"TH-BAN-BTBTW-01\",\"wid\":\"740544c0a47f0183eab0568f1f11f764\",\"descriptor\":\"THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706\"}},\"languages\":[\"English\",\"Malay\"],\"recruiter\":{\"email\":{\"address\":\"avassada.nimiwattana1@concentrix.com\"},\"first_name\":\"Nimiwattana, Avassada\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102893591\",\"wid\":\"0f562a0ad475100d1d147f1a7b040000\",\"descriptor\":\"Avassada Nimiwattana (102893591)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365647\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Bhiraj-Tower-at-Bitech-Unit-No---170117021703170417051706\/Customer-Advisor---Electronic--Malay---English-skills-_R1716601\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Bhiraj-Tower-at-Bitech-Unit-No---170117021703170417051706\/Customer-Advisor---Electronic--Malay---English-skills-_R1716601\/apply\",\"job_requisition_id\":\"R1716601\"}],\"organizations\":[{\"wid\":\"4dc455349dd910097596c3b4e0b80000\",\"descriptor\":\"W0ZY4Z Nothingtech\",\"reference_id\":\"W0ZY4Z\",\"custom_reference_id\":\"W0ZY4Z\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f013e7bd01477c10f9d39\",\"descriptor\":\"Concentrix Services (Thailand) Co., Ltd.\",\"reference_id\":\"CNSTH\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSTH\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"satishkumar.vennamaneni@concentrix.com\"},\"first_name\":\"Sats Vennamaneni (102275026)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716601\",\"wid\":\"cf3d24f33699101eaf5913b1151a0000\",\"descriptor\":\"Customer Advisor - Electronic (Malay & English skills)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-thailand\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1150\",\"campaign_id\":\"14755\",\"campaign_title\":\"Solution Architect (TCF) R1717971\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><span>We are looking for a principal (L4), qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect<span>\u00a0<\/span><b>with strong technical skills<\/b>. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/span><\/p><p><\/p><p>Overview<\/p><ul><li>Location: Morocco<\/li><li>Language: French and English<\/li><li>Travel: less than 20% is expected<\/li><li>Years of Experience: 15&#43;<\/li><\/ul><p><\/p><p>Mandatory Experience Profile<\/p><ul><li>The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.<\/li><li><span>Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.<\/span><\/li><li>15&#43; years of experience in cloud technologies, information technology (IT) consulting\/support, systems administration, system architecture, OR equivalent experience.<\/li><li>Expert knowledge in Dynamics 365 CE apps, such as Sales, Customer Insights, Customer Service, and Field Service<\/li><li>Strong proficiency in developing, optimizing, and maintaining solutions and architecture of D365 CE apps and model-driven apps.<ul><li>Design, customize, and administer UI and business logic using the Power Platform.<\/li><li>Being able to conduct code reviews for C#, JavaScript, and TypeScript.<\/li><li>Experience with Azure Application Insights and designing Kusto queries to investigate and mitigate performance issues.<\/li><li>Having a basic understanding of network performance indicators and the ability to read network traces.<\/li><\/ul><\/li><li>Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.<ul><li><span>Familiarity with integrating data from Dataverse and other sources.<\/span><\/li><li><span>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/span><\/li><\/ul><\/li><li>Strong ability to engage with key technical stakeholders and business decision makers.<\/li><li><span>Ability to effectively resolve complex Power Apps issues and architectural challenges using strong analytical and collaborative skills, with demonstrated experience delivering clear findings reports and presenting actionable recommendations to stakeholders.<\/span><\/li><li>Strong commitment to staying updated on modern engineering practices and tools.<\/li><li><span>Experience in customer-facing roles.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p>Desirable requirements<\/p><ul><li>Experience with Power FX.<\/li><li>Architect and Functional Consultant level Microsoft certifications are preferred.<\/li><\/ul>\",\"ats_external_id\":\"R1717971\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-07T00:06:47.894+08:00\",\"created_at\":\"2026-03-27T02:04:43.291+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717971\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"101884348\",\"wid\":\"79a95241520101cb7bf794f1500e03cd\",\"descriptor\":\"Rodina Sami Sedeeq Elsayed Ibrahim (\u0631\u0648\u062f\u064a\u0646\u0629 \u0627\u0644\u0633\u064a\u062f) (101884348)\"},{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366234\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717971\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717971\/apply\",\"job_requisition_id\":\"R1717971\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paula.gibson@concentrix.com\"},\"first_name\":\"Paula Gibson (100788922)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1717971\",\"wid\":\"09f923924080101fb9a1876946ac0000\",\"descriptor\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1151\",\"campaign_id\":\"14754\",\"campaign_title\":\"Solution Architect (TCF) R1717965\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"M\/F\/D\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><span>We are looking for a principal (L4), qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect<span>\u00a0<\/span><b>with strong technical skills<\/b>. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/span><\/p><p><\/p><p>Overview<\/p><ul><li>Location: Germany<\/li><li>Language: German and fluent English<\/li><li>Travel: less than 20% is expected<\/li><li>Years of Experience: 15&#43;<\/li><\/ul><p><\/p><p>Mandatory Experience Profile<\/p><ul><li>The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.<\/li><li><span>Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.<\/span><\/li><li>15&#43; years of experience in cloud technologies, information technology (IT) consulting\/support, systems administration, system architecture, OR equivalent experience.<\/li><li>Expert knowledge in Dynamics 365 CE apps, such as Sales, Customer Insights, Customer Service, and Field Service<\/li><li>Strong proficiency in developing, optimizing, and maintaining solutions and architecture of D365 CE apps and model-driven apps.<ul><li>Design, customize, and administer UI and business logic using the Power Platform.<\/li><li>Being able to conduct code reviews for C#, JavaScript, and TypeScript.<\/li><li>Experience with Azure Application Insights and designing Kusto queries to investigate and mitigate performance issues.<\/li><li>Having a basic understanding of network performance indicators and the ability to read network traces.<\/li><\/ul><\/li><li>Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.<ul><li><span>Familiarity with integrating data from Dataverse and other sources.<\/span><\/li><li><span>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/span><\/li><\/ul><\/li><li>Strong ability to engage with key technical stakeholders and business decision makers.<\/li><li><span>Ability to effectively resolve complex Power Apps issues and architectural challenges using strong analytical and collaborative skills, with demonstrated experience delivering clear findings reports and presenting actionable recommendations to stakeholders.<\/span><\/li><li>Strong commitment to staying updated on modern engineering practices and tools.<\/li><li><span>Experience in customer-facing roles.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p>Desirable requirements<\/p><ul><li>Experience with Power FX.<\/li><li>Architect and Functional Consultant level Microsoft certifications are preferred.<\/li><\/ul>\",\"ats_external_id\":\"R1717965\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T04:07:24.279+08:00\",\"created_at\":\"2026-03-27T02:04:42.452+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717965\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"},{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372454\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717965\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717965\/apply\",\"job_requisition_id\":\"R1717965\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paula.gibson@concentrix.com\"},\"first_name\":\"Paula Gibson (100788922)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1717965\",\"wid\":\"f1e248cab2c6101fb8ae548e7fc00000\",\"descriptor\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1663\",\"campaign_id\":\"314\",\"campaign_title\":\"Advisor I, Customer Service R1701793\",\"campaign_type\":\"job_application\",\"job_title\":\"Ad Sales Specialist (Arabic - speaking) On-site TT02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Ad Sales Specialist\",\"long_description\":\"<p><b>The Concentrix Advantage<\/b><\/p><p><\/p><p>Step into an engaging and high-performance sales environment where your impact directly drives revenue growth. At Concentrix, you&#39;ll join a collaborative, global team working with cutting-edge digital marketing solutions and some of the world\u2019s most innovative advertisers.<\/p><p><\/p><p>If you\u2019re motivated by targets, client success, and building long-term advertiser relationships, this is the place to accelerate your career.<\/p><p><\/p><p><b>Drive Revenue Through Digital Advertising<\/b><\/p><p><\/p><p>As an <b>Ad Sales Specialist<\/b>, you will play a key role in helping businesses grow through strategic digital advertising solutions. You\u2019ll manage a portfolio of advertisers, identify new revenue opportunities, and drive campaign performance through consultative selling and data-driven insights.<\/p><p><\/p><p><b>Your Responsibilities<\/b><\/p><p>In this role, you will:<\/p><p>\u2022 Drive advertising revenue by managing and growing a portfolio of SMB and mid-market advertisers<br \/>\u2022 Execute high-volume outbound sales outreach via calls, emails, and virtual meetings<br \/>\u2022 Identify upsell, cross-sell, and reactivation opportunities within existing accounts<br \/>\u2022 Consult advertisers on campaign strategy, targeting, and optimization to improve ROI<br \/>\u2022 Analyze campaign performance data (CTR, CPC, ROAS) and translate insights into actionable recommendations<br \/>\u2022 Generate new sales opportunities through prospecting, lead qualification, and pipeline development<br \/>\u2022 Build strong client relationships and act as a trusted digital marketing advisor<br \/>\u2022 Maintain accurate pipeline tracking and activity records in CRM systems (Salesforce preferred)<br \/>\u2022 Use AI-powered tools and sales intelligence platforms to prioritize leads and improve conversion rates<br \/>\u2022 Achieve and exceed monthly revenue and sales targets<\/p><p><\/p><p><b>What You Bring<\/b><\/p><p>\u2022 Experience in B2B sales, inside sales, ad sales, or digital marketing account management<br \/>\u2022 Strong consultative selling and objection-handling skills<br \/>\u2022 Proven ability to manage high-velocity sales cycles and outbound engagement<br \/>\u2022 Ability to translate marketing performance data into business recommendations<br \/>\u2022 Comfortable managing multiple accounts and a dynamic sales pipeline<br \/>\u2022 Experience with CRM systems and sales engagement tools<br \/>\u2022 Native or bilingual level of <b>Arabic <\/b>and advanced level of <b>English<\/b><\/p><p><\/p><p><b>Bonus Points If You Have<\/b><\/p><p>\u2022 1\u20133&#43; years of experience in digital advertising sales<br \/>\u2022 Experience working with Google Ads, LinkedIn Ads, Meta Ads, or similar platforms<br \/>\u2022 Background in SMB growth, performance marketing, or media sales<br \/>\u2022 Experience using sales intelligence or AI sales tools (Gong, Copilot, ChatGPT, etc.)<br \/>\u2022 Bachelor\u2019s degree in Business, Marketing, Communications, or similar<\/p><p><\/p><p><b>Competencies for Success<\/b><\/p><p>Successful Ad Sales Specialists demonstrate:<\/p><p><\/p><p><b>Revenue Ownership<\/b><br \/>You take accountability for hitting and exceeding revenue targets.<\/p><p><b>Consultative Selling<\/b><br \/>You position digital advertising solutions that align with client business goals.<\/p><p><b>Pipeline &amp; Sales Execution<\/b><br \/>You maintain strong outbound activity and pipeline discipline.<\/p><p><b>Data-Driven Decision Making<\/b><br \/>You use campaign metrics and insights to guide optimization and upselling opportunities.<\/p><p><b>Resilience &amp; Adaptability<\/b><br \/>You thrive in fast-paced sales environments and continuously improve your approach.<\/p><p><\/p><p><b>Why Join Concentrix?<\/b><\/p><p>We invest in your success with:<\/p><p>\u2022 Competitive salary package (\u20ac24K\u2013\u20ac30K)<br \/>\u2022 Performance-driven sales culture<br \/>\u2022 Central office location in the sunny Malaga<br \/>\u2022 Career progression opportunities in sales and account management<br \/>\u2022 Wellness programs and employee support initiatives<br \/>\u2022 Paid time off and referral bonuses<br \/>\u2022 Inclusive and diverse workplace culture<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1701793\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T01:59:11.720+02:00\",\"created_at\":\"2026-03-27T02:03:58.945+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"},{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"},{\"id\":\"102542271\",\"wid\":\"da7d7d2449a21010332ff4c6c2310005\",\"descriptor\":\"Ana Isabel Leon Casas (102542271)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364695\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative---Arabic-Speaker---On-site-TT02_R1701793\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative---Arabic-Speaker---On-site-TT02_R1701793\/apply\",\"job_requisition_id\":\"R1701793\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alberto.laporta@concentrix.com\"},\"first_name\":\"Alberto Laporta (102541742)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701793\",\"wid\":\"fdb5b91338d5100e333f0d9e87b10000\",\"descriptor\":\"Ad Sales Specialist (Arabic - speaking) On-site TT02\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1664\",\"campaign_id\":\"310\",\"campaign_title\":\"Advisor I, Customer Service R1701746\",\"campaign_type\":\"job_application\",\"job_title\":\"Ad Sales Specialist\u00a0(English - speaking) On-site TT02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Ad Sales Specialist\",\"long_description\":\"<p><b><b>The Concentrix Advantage<\/b><\/b><\/p><p><\/p><p>Step into an engaging and high-performance sales environment where your impact directly drives revenue growth. At Concentrix, you&#39;ll join a collaborative, global team working with cutting-edge digital marketing solutions and some of the world\u2019s most innovative advertisers.<\/p><p><\/p><p>If you\u2019re motivated by targets, client success, and building long-term advertiser relationships, this is the place to accelerate your career.<\/p><p><\/p><p><b><b>Drive Revenue Through Digital Advertising<\/b><\/b><\/p><p><\/p><p>As an <b><b>Ad Sales Specialist<\/b><\/b>, you will play a key role in helping businesses grow through strategic digital advertising solutions. You\u2019ll manage a portfolio of advertisers, identify new revenue opportunities, and drive campaign performance through consultative selling and data-driven insights.<\/p><p><\/p><p><b><b>Your Responsibilities<\/b><\/b><\/p><p>In this role, you will:<\/p><p>\u2022 Drive advertising revenue by managing and growing a portfolio of SMB and mid-market advertisers<br \/>\u2022 Execute high-volume outbound sales outreach via calls, emails, and virtual meetings<br \/>\u2022 Identify upsell, cross-sell, and reactivation opportunities within existing accounts<br \/>\u2022 Consult advertisers on campaign strategy, targeting, and optimization to improve ROI<br \/>\u2022 Analyze campaign performance data (CTR, CPC, ROAS) and translate insights into actionable recommendations<br \/>\u2022 Generate new sales opportunities through prospecting, lead qualification, and pipeline development<br \/>\u2022 Build strong client relationships and act as a trusted digital marketing advisor<br \/>\u2022 Maintain accurate pipeline tracking and activity records in CRM systems (Salesforce preferred)<br \/>\u2022 Use AI-powered tools and sales intelligence platforms to prioritize leads and improve conversion rates<br \/>\u2022 Achieve and exceed monthly revenue and sales targets<\/p><p><\/p><p><b><b>What You Bring<\/b><\/b><\/p><p>\u2022 Experience in B2B sales, inside sales, ad sales, or digital marketing account management<br \/>\u2022 Strong consultative selling and objection-handling skills<br \/>\u2022 Proven ability to manage high-velocity sales cycles and outbound engagement<br \/>\u2022 Ability to translate marketing performance data into business recommendations<br \/>\u2022 Comfortable managing multiple accounts and a dynamic sales pipeline<br \/>\u2022 Experience with CRM systems and sales engagement tools<br \/>\u2022 Excellent communication skills in English (at least C1)<\/p><p><\/p><p><b><b>Bonus Points If You Have<\/b><\/b><\/p><p>\u2022 1\u20133&#43; years of experience in digital advertising sales<br \/>\u2022 Experience working with Google Ads, LinkedIn Ads, Meta Ads, or similar platforms<br \/>\u2022 Background in SMB growth, performance marketing, or media sales<br \/>\u2022 Experience using sales intelligence or AI sales tools (Gong, Copilot, ChatGPT, etc.)<br \/>\u2022 Bachelor\u2019s degree in Business, Marketing, Communications, or similar<\/p><p><\/p><p><b><b>Competencies for Success<\/b><\/b><\/p><p>Successful Ad Sales Specialists demonstrate:<\/p><p><\/p><p><b><b>Revenue Ownership<\/b><\/b><br \/>You take accountability for hitting and exceeding revenue targets.<\/p><p><b><b>Consultative Selling<\/b><\/b><br \/>You position digital advertising solutions that align with client business goals.<\/p><p><b><b>Pipeline &amp; Sales Execution<\/b><\/b><br \/>You maintain strong outbound activity and pipeline discipline.<\/p><p><b><b>Data-Driven Decision Making<\/b><\/b><br \/>You use campaign metrics and insights to guide optimization and upselling opportunities.<\/p><p><b><b>Resilience &amp; Adaptability<\/b><\/b><br \/>You thrive in fast-paced sales environments and continuously improve your approach.<\/p><p><\/p><p><b><b>Why Join Concentrix?<\/b><\/b><\/p><p>We invest in your success with:<\/p><p>\u2022 Competitive salary package (\u20ac24K\u2013\u20ac30K)<br \/>\u2022 Performance-driven sales culture<br \/>\u2022 Central office location in the sunny Malaga<br \/>\u2022 Career progression opportunities in sales and account management<br \/>\u2022 Wellness programs and employee support initiatives<br \/>\u2022 Paid time off and referral bonuses<br \/>\u2022 Inclusive and diverse workplace culture<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1701746\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T01:59:11.702+02:00\",\"created_at\":\"2026-03-27T02:03:57.468+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"},{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"},{\"id\":\"102542271\",\"wid\":\"da7d7d2449a21010332ff4c6c2310005\",\"descriptor\":\"Ana Isabel Leon Casas (102542271)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364792\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative---English-Speaker---On-site-TT02_R1701746\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative---English-Speaker---On-site-TT02_R1701746\/apply\",\"job_requisition_id\":\"R1701746\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alberto.laporta@concentrix.com\"},\"first_name\":\"Alberto Laporta (102541742)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701746\",\"wid\":\"e4cc1b73d560100e2e5bf69b5f9f0000\",\"descriptor\":\"Ad Sales Specialist\u00a0(English - speaking) On-site TT02\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1665\",\"campaign_id\":\"307\",\"campaign_title\":\"Advisor II, B2B Sales R1708104\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Danish-speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Account Manager\u00a0in\u00a0Malaga\u00a0(Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a Sales Development Representative in Malaga (hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a<b> Sales Development Representative<\/b> on our team, you will:\u00a0<\/p><p><\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise \u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies \u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies \u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers \u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual or proficient in Danish plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:<\/b>\u00a0<\/p><p><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p>What\u2019s in it for you\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p><b>In this role, we offer benefits that help support your unique lifestyle:<\/b>\u00a0<\/p><p><\/p><p>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain\u00a0<br \/>- Salary 25.000\u00a0euros gross per year &#43;\u00a0 4.800\u00a0euros gross per year in bonus &#43; Private Medical Insurance\u00a0<br \/>- Relocation support* \u00a0<br \/>- Full paid training for the company and the products you will be working on \u00a0<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area \u00a0<br \/>- Spanish lessons, bonuses if you have friends that want to join as well, and much more\u00a0\u00a0 \u00a0<br \/>\u00a0<\/p><p>Experience the best version of you!\u00a0<\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1708104<\/span><\/p>\",\"ats_external_id\":\"R1708104\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2031.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:29.843+02:00\",\"created_at\":\"2026-03-27T02:03:56.397+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Danish\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368678\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Danish-speaking----Hybrid---Cloud-Solutions-MV02_R1708104-10\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Danish-speaking----Hybrid---Cloud-Solutions-MV02_R1708104-10\/apply\",\"job_requisition_id\":\"R1708104\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marta.cutillas@concentrix.com\"},\"first_name\":\"Marta Cutillas Gallego (103148842)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1708104\",\"wid\":\"ad110914e95610153708a08556e60000\",\"descriptor\":\"Sales Development Representative (Danish-speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1666\",\"campaign_id\":\"306\",\"campaign_title\":\"Advisor I, Customer Service R1701789\",\"campaign_type\":\"job_application\",\"job_title\":\"Ad Sales Specialist (German - speaking) On-site TT02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\" Ad Sales Specialist\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>The Concentrix Advantage<\/b><\/p><p><\/p><p>Step into an engaging and high-performance sales environment where your impact directly drives revenue growth. At Concentrix, you&#39;ll join a collaborative, global team working with cutting-edge digital marketing solutions and some of the world\u2019s most innovative advertisers.<\/p><p><\/p><p>If you\u2019re motivated by targets, client success, and building long-term advertiser relationships, this is the place to accelerate your career.<\/p><p><\/p><p><b>Drive Revenue Through Digital Advertising<\/b><\/p><p><\/p><p>As an <b>Ad Sales Specialist<\/b>, you will play a key role in helping businesses grow through strategic digital advertising solutions. You\u2019ll manage a portfolio of advertisers, identify new revenue opportunities, and drive campaign performance through consultative selling and data-driven insights.<\/p><p><\/p><p><b>Your Responsibilities<\/b><\/p><p>In this role, you will:<\/p><p>\u2022 Drive advertising revenue by managing and growing a portfolio of SMB and mid-market advertisers<br \/>\u2022 Execute high-volume outbound sales outreach via calls, emails, and virtual meetings<br \/>\u2022 Identify upsell, cross-sell, and reactivation opportunities within existing accounts<br \/>\u2022 Consult advertisers on campaign strategy, targeting, and optimization to improve ROI<br \/>\u2022 Analyze campaign performance data (CTR, CPC, ROAS) and translate insights into actionable recommendations<br \/>\u2022 Generate new sales opportunities through prospecting, lead qualification, and pipeline development<br \/>\u2022 Build strong client relationships and act as a trusted digital marketing advisor<br \/>\u2022 Maintain accurate pipeline tracking and activity records in CRM systems (Salesforce preferred)<br \/>\u2022 Use AI-powered tools and sales intelligence platforms to prioritize leads and improve conversion rates<br \/>\u2022 Achieve and exceed monthly revenue and sales targets<\/p><p><\/p><p><b>What You Bring<\/b><\/p><p>\u2022 Experience in B2B sales, inside sales, ad sales, or digital marketing account management<br \/>\u2022 Strong consultative selling and objection-handling skills<br \/>\u2022 Proven ability to manage high-velocity sales cycles and outbound engagement<br \/>\u2022 Ability to translate marketing performance data into business recommendations<br \/>\u2022 Comfortable managing multiple accounts and a dynamic sales pipeline<br \/>\u2022 Experience with CRM systems and sales engagement tools<br \/>\u2022 Native or bilingual level of German and advanced level of English<\/p><p><\/p><p><b>Bonus Points If You Have<\/b><\/p><p>\u2022 1\u20133&#43; years of experience in digital advertising sales<br \/>\u2022 Experience working with Google Ads, LinkedIn Ads, Meta Ads, or similar platforms<br \/>\u2022 Background in SMB growth, performance marketing, or media sales<br \/>\u2022 Experience using sales intelligence or AI sales tools (Gong, Copilot, ChatGPT, etc.)<br \/>\u2022 Bachelor\u2019s degree in Business, Marketing, Communications, or similar<\/p><p><\/p><p><b>Competencies for Success<\/b><\/p><p>Successful Ad Sales Specialists demonstrate:<\/p><p><\/p><p><b>Revenue Ownership<\/b><br \/>You take accountability for hitting and exceeding revenue targets.<\/p><p><b>Consultative Selling<\/b><br \/>You position digital advertising solutions that align with client business goals.<\/p><p><b>Pipeline &amp; Sales Execution<\/b><br \/>You maintain strong outbound activity and pipeline discipline.<\/p><p><b>Data-Driven Decision Making<\/b><br \/>You use campaign metrics and insights to guide optimization and upselling opportunities.<\/p><p><b>Resilience &amp; Adaptability<\/b><br \/>You thrive in fast-paced sales environments and continuously improve your approach.<\/p><p><\/p><p><b>Why Join Concentrix?<\/b><\/p><p>We invest in your success with:<\/p><p>\u2022 Competitive salary package (\u20ac24K\u2013\u20ac30K)<br \/>\u2022 Performance-driven sales culture<br \/>\u2022 Central office location in the sunny Malaga<br \/>\u2022 Career progression opportunities in sales and account management<br \/>\u2022 Wellness programs and employee support initiatives<br \/>\u2022 Paid time off and referral bonuses<br \/>\u2022 Inclusive and diverse workplace culture<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1701789\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T09:11:29.738+02:00\",\"created_at\":\"2026-03-27T02:03:56.022+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"},{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"},{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"},{\"id\":\"102542271\",\"wid\":\"da7d7d2449a21010332ff4c6c2310005\",\"descriptor\":\"Ana Isabel Leon Casas (102542271)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364766\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative---English-Speaker---On-site-TT02_R1701789\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative---English-Speaker---On-site-TT02_R1701789\/apply\",\"job_requisition_id\":\"R1701789\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alberto.laporta@concentrix.com\"},\"first_name\":\"Alberto Laporta (102541742)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701789\",\"wid\":\"91b679914106100e32e63e5aa6570000\",\"descriptor\":\"Ad Sales Specialist (German - speaking) On-site TT02\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1667\",\"campaign_id\":\"304\",\"campaign_title\":\"Sr. Advisor I, Technical Support R1713472\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Dutch-speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Senior Account Manager in Malaga (Hybrid)\",\"long_description\":\"<p><\/p><p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative<\/b> <b>in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are bilingual or proficient in Dutch plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full time 39h\/week permanent contract: Monday to Friday, from 08:00 to 17:00<\/p><p>- Base salary of 25,000 euros gross\/year &#43; a bonus of up to 4,800 euros gross\/year, private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area with a hybrid working model<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><span>R1713472<\/span><\/p>\",\"ats_external_id\":\"R1713472\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2083.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T15:44:03.630+02:00\",\"created_at\":\"2026-03-27T02:03:55.039+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"lucie.novotna@concentrix.com\"},\"first_name\":\"Novotn\u00e1, Lucie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0633\",\"descriptor\":\"Sr. Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370970\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Dutch-speaking----Hybrid---Cloud-Solutions-MV02_R1713472-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Dutch-speaking----Hybrid---Cloud-Solutions-MV02_R1713472-5\/apply\",\"job_requisition_id\":\"R1713472\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marta.cutillas@concentrix.com\"},\"first_name\":\"Marta Cutillas Gallego (103148842)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1713472\",\"wid\":\"335ff93df7b8101b15e5113655f50000\",\"descriptor\":\"Sales Development Representative (Dutch-speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1668\",\"campaign_id\":\"291\",\"campaign_title\":\"Advisor I, Customer Service R1539573\",\"campaign_type\":\"job_application\",\"job_title\":\"Refer a Friend (Spain Master)\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<h3><span><span><b>Refer a Friend Program: Simplified Rules<\/b><\/span><\/span><\/h3><p><span><span><b>Objective<\/b><br \/>The Refer a Friend program allows Concentrix Spain Region employees to recommend candidates for job openings and earn a referral bonus.<\/span><\/span> <span><span><b>Who Can Participate?<\/b><br \/>All employees can participate, except: <\/span><\/span><\/p><ul><li><span><span>Supervisors\/Team Leaders and Direct Supervisors for their own teams.<\/span><\/span><\/li><li><span><span>Program Managers\/Directors if the candidate is hired for their program.<\/span><\/span><\/li><li><span><span>HR Recruitment Department employees.<\/span><\/span><\/li><\/ul><p><span><span><b>How to Recommend a Candidate?<\/b><\/span><\/span><\/p><ul><li><span><span>Please refer using the button above and fill in the details of your friend<\/span><\/span><\/li><\/ul><p><\/p><p><span><span><b>Eligibility Conditions<\/b><\/span><\/span><\/p><ul><li><span><span>The candidate must not have applied to Concentrix Spain Region in the last 6 months or been referred by another employee in the past year.<\/span><\/span><\/li><li><span><span>The candidate cannot be a former employee who left less than two years ago.<\/span><\/span><\/li><li><span><span>Interns are not eligible for referral.<\/span><\/span><\/li><li><span><span>Any leave (unpaid or sick) longer than 1 week delays the required 3-month employment period for the bonus.<\/span><\/span><\/li><\/ul><p><span><span><b>Other Key Points<\/b><\/span><\/span><\/p><ul><li><span><span>The recruiter for your project has 48 hours priority over your referral.<\/span><\/span><\/li><li><span><span>You can check the status of your referral via a link provided by email.<\/span><\/span><\/li><li><span><span>HR can only share if the referral is \u201cIn process\u201d or \u201cHired\u201d\u2014reasons for rejection are confidential.<\/span><\/span><\/li><li><span><span>If a referral is not hired within 1 year, you must refresh it to remain eligible.<\/span><\/span><\/li><li><span><span>If a candidate is hired for a different position or language than initially recommended, the bonus will adjust accordingly.<\/span><\/span><\/li><li><span><span>You are eligible for a bonus if your referral is hired and stays for at least 3 months:<\/span><\/span><\/li><\/ul><p><span><span><b>Program Updates<\/b><br \/>The Administration Specialist will review the program annually for any updates.<\/span><\/span><\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1539573\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T09:11:26.770+02:00\",\"created_at\":\"2026-03-27T02:03:49.554+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"},{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"},{\"id\":\"102542271\",\"wid\":\"da7d7d2449a21010332ff4c6c2310005\",\"descriptor\":\"Ana Isabel Leon Casas (102542271)\"},{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-279359\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Refer-a-Friend--Spain-Master-_R1539573\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Refer-a-Friend--Spain-Master-_R1539573\/apply\",\"job_requisition_id\":\"R1539573\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alberto.laporta@concentrix.com\"},\"first_name\":\"Alberto Laporta (102541742)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1539573\",\"wid\":\"4dd9f1778c29102ae8b3bdd382530000\",\"descriptor\":\"Refer a Friend (Spain Master)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"558\",\"campaign_id\":\"96\",\"campaign_title\":\"Advisor I, Customer Service R1560939\",\"campaign_type\":\"job_application\",\"job_title\":\"Danish-speaking Customer Support specialist (Travel industry)\",\"street\":\"LTU Work-at-Home\",\"address\":\"LTU Work-at-Home\",\"city\":\"Vilnius\",\"state\":null,\"postal_code\":\"97165\",\"region\":null,\"country\":\"Lithuania\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><span>This role also offers flexibility in terms of working completely from the comfort of your home!<\/span><\/p><p><\/p><p><span>This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% (note: the training period is fulltime only, part-time is possible after this stage)<\/span><\/p><p><\/p><p><b>About the role,<\/b> as a Customer Support Specialist, you will be responsible for<\/p><ul><li>Bringing great customer service to\u00a0the customers via phone and e-mail,<\/li><li>Providing accurate information about new bookings, rebooking&#39;s and cancellation options for air and rail travel, hotel bookings and more<\/li><li>Finding\u00a0solutions for each individual customer to ensure their journey runs smoothly<\/li><\/ul><p><\/p><p><b>To do great in this role<\/b><span>, you must be fluent in Danish and have a good command of English. Other than that, we&#39;d love for you to be flexible and dynamic addition to our team.<\/span><\/p><p><\/p><p><b><span>To make the most of your time here, we&#39;ll<\/span><span>\u00a0<\/span>offer you this<span>:<\/span><\/b><\/p><ul><li>A salary of\u00a02300,- Euros\/Gross<\/li><li>Bonus up to 250,- Euros\/Gross<\/li><li>Flexible work schedule<\/li><li>A job you can do from the comfort of your own home<\/li><li>Supportive and fun coworkers (if we do say so ourselves)<\/li><\/ul><p><\/p><p><b>Start date:<\/b> 2nd of February, 2026.<\/p><p><b>Working hours: <\/b>Work in 8,5 h shifts, Monday to Sunday, from 9 AM till 8 PM<\/p><p><b>Location:<\/b> Work from home (in Lithuania)<\/p><p><\/p><p><span>Our\u00a0<\/span>recruitment process\u00a0<span>consists of a short phone interview, an online\u00a0test, finally an interview and a background check. If we turn out to be a match, we&#39;ll be happy to make an offer!<\/span><\/p>\",\"ats_external_id\":\"R1560939\",\"location\":\"Vilnius\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T02:59:06.948+03:00\",\"created_at\":\"2026-03-27T01:27:20.802+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1669\",\"campaign_id\":\"283\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1618042\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - On-Site SP02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Klantenservice medewerker voor Specsavers in Malaga<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Wij zijn op zoek naar Nederlandstalige medewerker voor de Specsavers klantenservice in ons kantoor in Malaga! \u00a0<br \/>\u00a0<br \/>Als je graag dagelijks anderen helpt, telefonisch sterk bent en handig in het gebruik van de computer als onderdeel van je werk, dan hebben wij een boeiende baan voor jou. Dit in een energieke en leuke werkomgeving, omringd door toegewijde en deskundige collega&#39;s.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In de rol van Klantenservice medewerker behandel je vooral inkomende en uitgaande telefoongesprekken en daarnaast ook via Live Chat en e-mail met bestaande klanten. Je helpt de klant met vragen over bestellingen, producten en aanbiedingen en doet dit met een focus op goede service en een vriendelijke benadering, om zo de door Specsavers gestelde doelen te behalen.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Een groot deel van je taken bestaat uit het ervoor zorgen dat de klant een service van wereldklasse krijgt.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Je werkt vanuit ons nieuwe ruime kantoor in het zonnige Benalm\u00e1dena-M\u00e1laga waar waar collegialiteit, ontwikkeling en aandacht voor diversiteit hoog in het vaandel staan.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Taken:\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Je beantwoordt vragen en help eCommerce klanten via telefoon, Live Chat en e-mail met betrekking tot online bestellingen en betalingen. \u00a0<br \/>- Je behandelt telefoontjes die door de winkels worden doorgeschakeld en registreert deze correct via het ticketsysteem \u00a0<br \/>- Jouw \u201dnumber 1 focus\u201d is het bieden van de beste customer service inclusief een focus op voortdurende verbetering van de\u00a0 klanttevredenheid \u00a0<br \/>- Je volgt de voorgeschreven procedures die voor en binnen het project zijn gecre\u00eberd \u00a0<br \/>- Mogelijkheid om in de toekomst vragen via Social Media te behandelen \u00a0<br \/>- Teamwork, snel en adequaat communiceren via de verschillende communicatiekanalen\u00a0 \u00a0<br \/>- Gestelde targets bereiken\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Over jou:\u00a0<br \/>\u00a0<br \/>- Je spreekt en schrijft vloeiend Nederlands en Engels en kunt een opleiding in het Engels volgen \u00a0<br \/>- Je bent punctueel \u00a0<br \/>- Je hebt ervaring met computer- en CRM systemen en bent in staat om hier gelijktijdig mee te werken \u00a0<br \/>- Je bent proactief in het ontwikkelen van je kennis van de diensten, procedures en de producten van Specsavers \u00a0<br \/>- Je bent klantvriendelijk, hebt geduld en kunt ontevreden klanten op een professionele en positieve manier verder helpen \u00a0<br \/>- Je staat open voor een constant veranderende werkomgeving\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Wij bieden:\u00a0<\/p><p>- Volledig Spaans contract \u00a0<br \/>- Mogelijkheden voor verdere professionele ontwikkeling en groei \u00a0<br \/>- Vast dienstverband vanaf dag 1 \u00a0<br \/>- Betaalde opleiding \u00a0<br \/>- Betaalde vakantie (4 weken &#43; 4 dagen \/ kalenderjaar) \u00a0<br \/>- Een modern kantoor met een open en ruime indeling \u00a0<br \/>- Werktijden: wisselend van maandag tot en met vrijdag tussen 08:00 - 18:00, zaterdag van 09:00 tot 17:00 (twee vrije weekenden per maand)\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Herken je jezelf in bovenstaande beschrijving en wil je ons team komen versterken, stuur dan vandaag nog je CV op!\u00a0<\/p><p>START: 01\/06\/2026<br \/>LOCATIE: Malaga, Benalm\u00e1dena \u00a0<br \/>TYPE CONTRACT: voltijds\u00a0<\/p><p>Concentrix\u00a0 is an equal opportunity employer\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws\u00a0<\/p>\",\"ats_external_id\":\"R1618042\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:25.202+02:00\",\"created_at\":\"2026-03-27T01:27:20.243+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370551\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative--Dutch-speaking----On-Site-SP02_R1618042\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative--Dutch-speaking----On-Site-SP02_R1618042\/apply\",\"job_requisition_id\":\"R1618042\"}],\"organizations\":[{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"7e2140314d3b101ef4dbdca35cc10000\",\"descriptor\":\"W0ZPU3 P_Specsavers\",\"reference_id\":\"W0ZPU3\",\"custom_reference_id\":\"W0ZPU3\",\"company_reference_id\":null},{\"wid\":\"494c1b495ebc101ee735d76b98800000\",\"descriptor\":\"19437 - Specsavers - WHRUNWAY83\",\"reference_id\":\"WHRUNWAY83\",\"custom_reference_id\":\"WHRUNWAY83\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"noort.van@concentrix.com\"},\"first_name\":\"Jamie Joelle Van De Noort (102541271)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1618042\",\"wid\":\"d1c44a3f102a1000ee313dca44af0000\",\"descriptor\":\"Customer Representative (Dutch-speaking) - On-Site SP02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1670\",\"campaign_id\":\"267\",\"campaign_title\":\"Advisor II, Sales - Bilingual R1709806\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Developer (Danish Speaking) - On-Site TY01\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Som forretningsudvikler i Malaga (on-site),\",\"long_description\":\"<div><p>Vil du v\u00e6re en del af et innovativt og voksende team? Vi er en global teknologi- og service virksomhed, der driver fremtidens brands. Vi hj\u00e6lper velkendte brands - dem du bruger hver dag med at forbedre deres forretninger med teknologi og integrerede l\u00f8sninger i over 70 lande.<\/p><p><\/p><p>\u00d8nsker du at vokse og blive inspireret,<b> som forretningsudvikler i Malaga (on-site),<\/b> vil du v\u00e6re en del af vores team af game-changers, som driver fremtidens brands.<\/p><p><\/p><p>Dette job er en fantastisk mulighed for karrierev\u00e6kst, personelig udvilking, \u00a0og venner for livet.<\/p><p><br \/>Ved at arbejde i et internationalt milj\u00f8 vil du f\u00e5 erfaringer, der vil berige dit CV og din personelige udvikling.<\/p><p><\/p><p><b>Hvad skal du lave? <\/b><\/p><p>Som business developer p\u00e5 vores team vil du:<\/p><p>- Repr\u00e6sentere Danmarks og Skandinaviens f\u00f8rende forsikringsselskab, med st\u00e6rke argumenter p\u00e5 h\u00e5nden<\/p><p>- Hav den f\u00f8rste kontakt med potentielle kunder, hvor du afd\u00e6kker deres behov<\/p><p>- S\u00e6t m\u00f8det direkte ind i forsikringsselskabets kalender, forsikringsselskabet st\u00e5r for forsikringssalget<\/p><p>- M\u00e6rk hold\u00e5nden, hvor alle hj\u00e6lper hinanden<\/p><p><\/p><p><b>Dine kvalifikationer<\/b><\/p><p>Vi tager i mod vores game-changers med \u00e5bne arme, mennesker med forskellig baggrund, som er nysgerrige og villige til at l\u00e6re. Dit naturlige talent for at hj\u00e6lpe andre og g\u00f8re en forskel.<\/p><p><\/p><p>Concentrix er et godt match hvis du:<\/p><p>- Snakker dansk flyende og har godt kenskab til engelsk.<\/p><p>- Er selvst\u00e6ndig, drevet af resultater og br\u00e6nder for dit job<\/p><p>- Har godt kendskab til telemarketing\/salg<\/p><p>- Har min 2 \u00e5rs arbejdserfaring<\/p><p>- Kan identificere nye slagschancer<\/p><p>- Er god til at navigere p\u00e5 en computer<\/p><p>- Erfaring inden for salg eller m\u00f8debooking er en fordel, men ikke et krav.<\/p><p>- Er en teamplayer<\/p><p>- Er villig til at g\u00e5 den ekstra mile for at f\u00e5 m\u00f8det i hus<\/p><p>- Er kvalitetsbevidst<\/p><p>- Kan lide at arbejde med frihed under eget ansvar<\/p><p><\/p><p>Opfylder du ikke alle krav? Ingen bekrymning. Vi er dedikerede i at s\u00f8rge for, at du allievel f\u00e5r en god start.<\/p><p><\/p><p>Det vigtigste er du er villig til at l\u00e6re og ikke bange for en udfordring.<\/p><p>Vi s\u00f8rger for, at du f\u00e5r den bedste opl\u00e6ring og l\u00f8bende tr\u00e6ning til at vedligeholde og forbedre dine evner som m\u00f8debooker. Vi gl\u00e6der os til at hj\u00e6lpe dig med, at blive den bedste version af dig selv p\u00e5 vores team.<\/p><p><\/p><p><b>Hvad er der i det for dig?<\/b><\/p><p><\/p><p>Vi udfordrer mulighederne, for at kunne levere de bedst mulige resultater og den bedste kundeoplevelse, som er udover normalen. Det er derfor, vi investerer betydeligt i vores folk, vores infrastruktur og vores evner for at sikre langsigtet succes for vores teams, vores kunder og DIG.<\/p><p><\/p><p>I denne rolle tilbyder vi fordele, der hj\u00e6lper med at underst\u00f8tte din <b>unikke livsstil:<\/b><\/p><p>- Fuldtidskontrakt 39 timer\/uge: Mandag til Torsdag<\/p><p>- L\u00f8n 20.400 euro brutto\/\u00e5r &#43; op til 3000 euro brutto\/\u00e5r i bonus<\/p><p>- Fantastisk kontorplacering i Benalmadena, Malaga<\/p><p>- Betalt opl\u00e6ring<\/p><p>- Karriereudviklingsprogram og specialiserede kurser<\/p><p><\/p><p><b>Oplev den bedste version af dig!<\/b><\/p><p><\/p><p>Hos Concentrix investerer vi i vores game-changers, fordi vi ved, at n\u00e5r vores folk trives, trives vores kunder og deres kunder.<\/p><p><\/p><p>Hvis alt dette f\u00f8les som det perfekte skridt i din karriererejse, vil vi gerne h\u00f8re fra dig. Ans\u00f8g i dag, og find ud af, hvorfor over 440.000&#43; game-changers rundt om i verden kalder Concentrix for deres &#34;valgte arbejdsgiver&#34;.<\/p><p><\/p><p><i>Concentrix er en arbejdsgiver med lige muligheder<\/i><\/p><p><i>Vi er stolte forenet som \u00e9t team, \u00e9n virksomhed globalt. Vi er forpligtet til lige besk\u00e6ftigelsesmuligheder for alle kandidater og et arbejdsmilj\u00f8 fri for diskrimination og chikane. Al vores rekrutteringspraksis er baseret p\u00e5 forretningsbehov, jobkrav og faglige kvalifikationer uden hensyntagen til race, alder, k\u00f8nsidentitet, seksuel orientering, religion, etnicitet, familie- eller for\u00e6ldrestatus, national oprindelse, handicap eller enhver anden klassifikation beskyttet af g\u00e6ldende national lovgivning.<\/i><\/p><\/div><p><span>R1709806<\/span><\/p>\",\"ats_external_id\":\"R1709806\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1700\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:18.492+02:00\",\"created_at\":\"2026-03-27T01:02:41.910+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Danish\"],\"recruiter\":{\"email\":{\"address\":\"sofia.bentodematosferreira@concentrix.com\"},\"first_name\":\"Bento De Matos Ferreira, Sofia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102540447\",\"wid\":\"da7d7d2449a21010382b12ae06150001\",\"descriptor\":\"Sofia Bento De Matos Ferreira (102540447)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2951\",\"descriptor\":\"Advisor II, Sales - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368644\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Business-Developer--Danish-Speaking----On-Site-TY01_R1709806\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Business-Developer--Danish-Speaking----On-Site-TY01_R1709806\/apply\",\"job_requisition_id\":\"R1709806\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"80767babee88101ef757ffe8fd300000\",\"descriptor\":\"W0ZPO0 P_Tryg Spain\",\"reference_id\":\"W0ZPO0\",\"custom_reference_id\":\"W0ZPO0\",\"company_reference_id\":null},{\"wid\":\"3daa876c3ed6101ee8e8bd6904660000\",\"descriptor\":\"20278 - Tryg - WHSBTSPAIN98\",\"reference_id\":\"WHSBTSPAIN98\",\"custom_reference_id\":\"WHSBTSPAIN98\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"jeppe.jensen@concentrix.com\"},\"first_name\":\"Jeppe Jensen (102540855)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1709806\",\"wid\":\"6b00a5c3223410171fbdc25515650000\",\"descriptor\":\"Business Developer (Danish Speaking) - On-Site TY01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"537\",\"campaign_id\":\"154\",\"campaign_title\":\"Advisor I, Customer Service R1538642\",\"campaign_type\":\"job_application\",\"job_title\":\"Contact Officer voor een bekende Nederlandse bank (vestiging Jaggernath Lachmonstraat)\",\"street\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"address\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":null,\"country\":\"Suriname\",\"short_description\":\"Versterk het team bij Concentrix vandaag!\",\"long_description\":\"<h1><b>Over de functie<\/b><\/h1><h1><\/h1><h2><\/h2><p>Heb jij affiniteit met zowel het bankwezen als met klantcontact? Dan hebben we voor jou een interessant project!<br \/><b>CONCENTRIX <\/b>Suriname is op zoek naar fulltime Contact Officers oftewel klantadviseurs, voor een bekende Nederlandse bank. Je dient de bank zo goed mogelijk te representeren door middel van excellente <b><u>telefonische klantenservice<\/u><\/b> te verlenen.<br \/>\u00a0<\/p><p>Als Contact Officer ben je binnen jouw aandachtsgebied het aanspreekpunt voor onze klant. Je helpt klanten door vragen te beantwoorden, informatie te verstrekken of klachten te behandelen. Je zorgt daarbij voor een juiste inventarisatie en blijft in contact met de klant. Door jouw up-to-date kennis<\/p><p>kun je feilloos inspelen op ontwikkelingen in de markt of media. Zonodig schakel je de expertise in van andere afdelingen. Je signaleert knelpunten en draagt verbeterpunten aan. Mogelijk ben je ook<\/p><p>betrokken bij het realiseren van de oplossing. Als Contact Officer ben je op de hoogte van de digitale afzetkanalen en stimuleer je het gebruik hiervan. Jouw service is excellent en verrassend. Jij maakt van elke klant een echte Ambassadeur.<\/p><h2><\/h2><p><\/p><h1><b>Functie eisen<\/b><\/h1><ul><li><p>Minimale leeftijd van 18 jaar<\/p><\/li><li><p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld<\/p><\/li><li><p>Bereid zijn een opleiding Wet op het financieel toezicht (WFT) te volgen<\/p><\/li><li><p>Bereid zijn de Bankier eed af te leggen<\/p><\/li><li><p>Goede beheersing van de Nederlandse- en Engelse taal<\/p><\/li><li><p>Goede sociale en communicatieve vaardigheden;<\/p><\/li><li><p>Je luistert goed en dringt snel door tot de kern;<\/p><\/li><li><p>Je hebt overtuigingskracht en weet verbinding te maken met elke klant;<\/p><\/li><li><p>Je bent vakbekwaam en gemotiveerd om op de hoogte te blijven van de nieuwste ontwikkelingen binnen jouw aandachtsgebied;<\/p><\/li><li><p>Je weet dat je werk risico\u2019s meebrengt voor het imago van de bank en handelt daarom zorgvuldig en integer;<\/p><\/li><li><p>Uitstekende computervaardigheden;<\/p><\/li><li><p>Goede typvaardigheden (minimaal 180 APM, minimaal 95% foutloos)<\/p><\/li><li><p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p><\/li><li><p>Je bent een echte multitasker en zet graag een stapje extra voor de klanten;<\/p><\/li><li><p>Klantgericht, resultaatgericht en stressbestendig;<\/p><\/li><li><p><b>Je kunt een bewijs van goed gedrag overleggen <i>(strookje van aanvraag is alvast voldoende bij indiensttreding)<\/i><\/b><i>;<\/i><\/p><\/li><li><p>Beschikken over eigen vervoer of eigen vervoersregeling;<\/p><\/li><\/ul><h2><\/h2><h2><\/h2><p><\/p><h1><b>Werktijden<\/b><\/h1><ul><li><p>Eerst drie weken WFT-training van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p><\/li><li><p>Daarna een week basistraining van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p><\/li><li><p>En vervolgens twee weken producttraining van maandag t\/m vrijdag van 07:00 tot 15:30uur<\/p><\/li><li><p>Na de training zul je 40uren per week ingeroosterd worden binnen de openingstijden van maandag t\/m vrijdag tussen 04:00 AM en 12:30 PM <i>(wanneer de wintertijd in oktober 2025 ingaat in Nederland, zullen de openingstijden aangepast worden naar 05:00 tot 13:30PM).<\/i><\/p><\/li><\/ul><h2><\/h2><h2><\/h2><p><\/p><h1><b><span>Wat <\/span><\/b><b>wij bieden<\/b><\/h1><ul><li><p>Een prettige, informele en leerzame werkomgeving;<\/p><\/li><li><p>Een full-time basistraining, WFT-training en een producttraining <i>(betaald training)<\/i>;<\/p><\/li><li><p>Na het behalen van de WFT-training ontvang jij een certificaat hiervoor;<\/p><\/li><li><p>Doorlopend coaching;<\/p><\/li><li><p>Een goed salaris in EURO (uitbetaling naar keuze in SRD of EURO)<\/p><\/li><li><p>Loyaliteitsbonus<\/p><\/li><li><p>Vervoerstoelage op basis van gewerkte uren<\/p><\/li><li><p>Heb je reeds minimaal 6 maanden contactcenter ervaring? Dan wordt dit beloond met een hoger startloon;<\/p><\/li><li><p>Doorgroeimogelijkheden;<\/p><\/li><li><p>Referral bonus (als jij andere geschikte kandidaten aanbeveelt die indienst treden)<\/p><\/li><li><p>Loyaliteitsbonus (bij 3, 6 en 12 maanden indienst. Na een jaar ontvang je elke 6 maanden een loyaliteitsbonus)<\/p><\/li><li><p>Volledige betaling van de ziektekostenverzekering<\/p><\/li><\/ul><h2><\/h2><h1><\/h1><p><\/p><h1><b>Solliciteren<\/b><\/h1><p>Spreekt het bovenstaande je aan?<\/p><p>Klik dan gauw op <b>&#34;apply now&#34;<\/b> en volg de verdere stappen om jouw sollicitatie in te dienen.<\/p><p>Lukt het niet via de website te solliciteren? stuur dan een mail naar <a href=\\\"mailto:recruitment.sr&#64;concentrix.com\\\" target=\\\"_blank\\\">recruitment.sr&#64;concentrix.com<\/a>\u00a0<\/p><p><\/p><p><\/p><p><\/p><p><\/p><h2><\/h2><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p><span>De bovenstaande uitspraken zijn bedoeld om de algemene aard en het niveau van het werk te beschrijven dat wordt uitgevoerd door de mensen die voor deze functie zijn toegewezen. Ze zijn niet bedoeld als een uitputtende lijst van alle verantwoordelijkheden, plichten en vaardigheden die vereist zijn voor het personeel dat binnen deze functietitel werkt. Concentrix is \u200b\u200been werkgever die gelijke kansen biedt. Concentrix evalueert gewalificeerde kandidaten zonder rekening te houden met ras, huidskleur, religie, geslacht, nationale afkomst, leeftijd, seksuele geaardheid, gender identiteit of gender expressie, beschermde veteranenstatus, handicapstatus of enig ander wettelijk beschermd kenmerk.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1538642\",\"location\":\"Paramaribo, Paramaribo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T01:59:06.362+02:00\",\"created_at\":\"2026-03-27T00:55:12.961+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1671\",\"campaign_id\":\"253\",\"campaign_title\":\"Advisor I, Customer Service R1701394\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German - speaking) On-site MA05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona (On-site)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative <\/b>on our team, you will:\u00a0<\/p><p>- Act as the first point of contact for dealers and end users, handling phone and email inquiries in real time<\/p><p>- Troubleshoot technical issues and provide timely accurate resolutions<\/p><p>- Educate customers on product usage, updates, and best practices<\/p><p>- Create and manage support tickets to ensure proper tracking and resolution<\/p><p>- Collaborate with internal teams to resolve complex or escalated cases<\/p><p>- Maintain accurate customer records and documentation in internal systems<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are proficient or bilingual in German plus an advanced level of English\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- 2 year experience in Customer service or Technical Support area<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/p><p>- Full-time 39 hours\/week permanent contract<br \/>- Schedule: Monday to Friday 09:00 - 18:00<br \/>- Salary range 20,500 euros gross\/year &#43; up to 2,000 euros gross\/year in bonus\u00a0<br \/>- Central office location in Barcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses\u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p>Concentrix is an equal opportunity employer\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/p>\",\"ats_external_id\":\"R1701394\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T09:11:16.788+02:00\",\"created_at\":\"2026-03-27T00:44:40.732+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":null},\"first_name\":null},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359113\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--German---speaking--On-site-MA05_R1701394\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--German---speaking--On-site-MA05_R1701394\/apply\",\"job_requisition_id\":\"R1701394\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alberto.laporta@concentrix.com\"},\"first_name\":\"Alberto Laporta (102541742)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701394\",\"wid\":\"62b461240939100de7a76a9e09c10000\",\"descriptor\":\"Customer Service Representative (German - speaking) On-site MA05\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"538\",\"campaign_id\":\"144\",\"campaign_title\":\"Advisor I, Customer Service R1543394\",\"campaign_type\":\"job_application\",\"job_title\":\"Servicemedewerker voor de praktijklijn van een Medisch Contactcentrum (Jagernath Lachmonstraat)\",\"street\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"address\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":null,\"country\":\"Suriname\",\"short_description\":\"Versterk het team bij Concentrix vandaag!\",\"long_description\":\"<p>Heb jij affiniteit met zowel de gezondheidszorg, cultuurverschillen alsook met telefonische dienstverlening? Dan hebben we voor jou een interessant project!<br \/><b>CONCENTRIX<\/b> Suriname is op zoek naar fulltime Servicemedewerkers voor de praktijklijn van een Medisch Contactcentrum (MCC).<\/p><p><\/p><p>Het MCC zorgt voor goede zorg voor alle asielzoekers (vluchtelingen uit andere landen) in Nederland. Hierbij besteden ze extra aandacht aan taal- en cultuurverschillen, de asielprocedure, de leefsituatie en de zorgbehoefte van asielzoekers. Dit doen zij vanuit de kernwaarden: vertrouwen, professioneel en maatschappelijk.<br \/>Als Servicemedewerker dien je het MCC zo goed mogelijk te representeren door op een empathische manier telefonische ondersteuning te verlenen.<br \/>\u00a0<\/p><p><\/p><p><\/p><h1><b>Een greep uit je dagelijkse werkzaamheden:<\/b><\/h1><p><\/p><p><\/p><ul><li><p>Telefonische ondersteuning, in- en outbound (reactief);<\/p><\/li><li><p>Het te woord staan van asielzoekers, COA-medewerkers en (GZA-) zorgverleners (evt. met tolk) m.b.t.:<\/p><\/li><li><p>- Afspraken maken n.a.v. doorverwijzingen van de huisarts of andere zorgverleners<\/p><\/li><li><p>- Afspraken in het ziekenhuis, fysiotherapie etc.<\/p><\/li><li><p>Deze afspraken worden zelf gemaakt, waarbij rekening wordt gehouden met de verzekeringsvoorwaarden voor de asielzoeker (RMA)<\/p><\/li><li><p>- Afspraken maken m.b.t. tandklachten;<\/p><\/li><li><p>Triage van pijnklachten en beoordeling of het een spoedafspraak is of een reguliere afspraak;<\/p><\/li><li><p>Afspraak inplannen bij gecontracteerde tandarts en indien noodzakelijk ongecontracteerde tandarts;<\/p><\/li><li><p>Afspraak inplannen bij tandartsbus op locatie in tandarts applicatie;<\/p><\/li><li><p>Afspraak maken bij specialistische partijen voor tandklachten zoals kindtandarts, kaakchirurg etc;<\/p><\/li><li><p>Beantwoorden van verzekeringsvragen;<\/p><\/li><li><p>Boeken van zorgtaxi\u2019s;<\/p><\/li><li><p>O.b.v. geldende voorwaarden (type COA-locatie en indicatie pati\u00ebnt);<\/p><\/li><li><p>Overige vragen zoals het doorverbinden naar locaties.<\/p><\/li><\/ul><p><\/p><p><\/p><p><\/p><p><\/p><h1><b>Functie eisen<\/b><\/h1><p><\/p><p><\/p><ul><li><p>Minimale leeftijd van 20 jaar;<\/p><\/li><li><p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld;<\/p><\/li><li><p>Goede beheersing van zowel de Nederlandse als de Engelse taal;<\/p><\/li><li><p>Goede sociale en communicatieve vaardigheden;<\/p><\/li><li><p>Empathisch vermogen;<\/p><\/li><li><p>Je weet effectief om te gaan met cultuurverschillen. Je kent de verschillen in communicatiestijlen en weet je daarop aan te passen;<\/p><\/li><li><p>Je luistert goed en dringt snel door tot de kern;<\/p><\/li><li><p>Je weet dat je werk risico\u2019s meebrengt voor het imago van de gezondheidszorg en handelt daarom zorgvuldig en integer;<\/p><\/li><li><p>Assertiviteit (onder andere de regie nemen in een gesprek op een beleefde en correcte manier);<\/p><\/li><li><p>Uitstekende computervaardigheden (je zult met diverse computersystemen werken);<\/p><\/li><li><p>Goede typvaardigheden (minimaal 180 APM, minimaal 95% foutloos)<\/p><\/li><li><p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p><\/li><li><p>Je bent een echte multitasker en zet graag een stapje extra voor de cli\u00ebnten\/pati\u00ebnten;<\/p><\/li><li><p>Stressbestendig zijn;<\/p><\/li><li><p><b>Je kunt een bewijs van goed gedrag overleggen <i>(strookje van aanvraag is alvast voldoende bij indiensttreding)<\/i><\/b><i>;<\/i><\/p><\/li><li><p>Beschikken over eigen vervoer of eigen vervoersregeling;<\/p><\/li><\/ul><h1><\/h1><h1><\/h1><p><\/p><h1><b>Werktijden<\/b><\/h1><h1><\/h1><ul><li><p>Eerst een week basistraining van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p><\/li><li><p>Daarna een week producttraining van maandag t\/m vrijdag van 03:30 tot 12:00uur<\/p><\/li><li><p>Na de training zul je minimaal 32uur per week en maximaal 40 uur per week ingeroosterd worden binnen de openingstijden van <b>maandag t\/m vrijdag tussen 03:30AM en 12:00PM<\/b> <i>(wanneer de wintertijd in oktober 2024 ingaat in Nederland, zullen de openingstijden aangepast worden naar 04:30AM tot 13:00PM).<\/i><\/p><\/li><li><p>Elke dag vanaf 03:30AM beschikbaar zijn\u00a0<\/p><\/li><\/ul><h1><\/h1><h1><\/h1><p><\/p><h1><\/h1><h1><b><span>Wat <\/span><\/b><b>wij bieden<\/b><\/h1><ul><li><p>Een prettige, informele en leerzame werkomgeving<\/p><\/li><li><p>Een full-time basistraining en een producttraining <i>(betaald training)<\/i><\/p><\/li><li><p>Doorlopend coaching<\/p><\/li><li><p>Een uitstekend salaris in EURO (uitbetaling naar keuze in SRD of EURO)<\/p><\/li><li><p>Taaltoeslag (omdat 80% van de gesprekken in het Engels gevoerd dienen te worden)<\/p><\/li><li><p>Loyaliteitsbonus<\/p><\/li><li><p>Referralbonus<\/p><\/li><li><p>Vakantiegeld (uitbetaling in de maand juli)<\/p><\/li><li><p>Doorgroeimogelijkheden<\/p><\/li><li><p>Volledige betaling van de ziektekostenverzekering<\/p><\/li><\/ul><h1><\/h1><p><\/p><p><\/p><h1><b>Solliciteren<\/b><\/h1><p><\/p><p><b>Spreekt het bovenstaande je aan?<\/b><\/p><p>Klik dan gauw op <b>&#34;apply now&#34;<\/b> en volg de verdere stappen.<\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1543394\",\"location\":\"Paramaribo, Paramaribo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-28T23:24:39.274+02:00\",\"created_at\":\"2026-03-27T00:37:51.739+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1152\",\"campaign_id\":\"14744\",\"campaign_title\":\"Solution Architect (TCF) R1717936\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect for Power Platform\",\"street\":\"SWE Work-at-Home\",\"address\":\"SWE Work-at-Home\",\"city\":\"SWE\",\"state\":\"Skane County\",\"postal_code\":\"25225\",\"region\":null,\"country\":\"Sweden\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Cloud Solution Architect for Power Platform<\/b><\/p><p>We are looking for a seasoned Power Platform Cloud Solution Architect with extensive experience in Power Platform development. This role emphasizes developing and implementing governance strategies, best practices, and customized Power Platform solutions. The ideal candidate will be skilled in leveraging the Power Apps and Power Automate Studio and Power Platform Admin Center to assist customers with architectural design, troubleshoot existing applications, and establish governance frameworks tailored to organizational needs.<\/p><p><\/p><p><b>Qualifications<\/b><\/p><ul><li><b>Experience Level:<\/b><span>\u00a0<\/span>SME expert in Power Platform governance, administration, and Power Apps development.<\/li><li><b>Technical Expertise:<\/b><span>\u00a0<\/span>Advanced knowledge of Power Platform Admin Center and Center of Excellence Starter Kit configuration.<\/li><li><b>Power Platform Technologies:<\/b><span>\u00a0<\/span>Strong proficiency in Power Apps (Canvas and especially Model Driven Apps), Power Automate (cloud and especially desktop flows), Dataverse, Power Pages and other Power Platform components.<\/li><li><b>Enterprise Focus:<\/b><span>\u00a0<\/span>Demonstrated experience in Power Platform administration and support within large-scale environments.<\/li><li><b>Training &amp; Troubleshooting:<\/b><span>\u00a0<\/span>Skilled in delivering technical training and resolving complex application issues.<\/li><li><b>Problem-Solving &amp; Collaboration:<\/b><span>\u00a0<\/span>Excellent analytical and collaboration skills.<\/li><li><b>Communication:<\/b><span>\u00a0<\/span>Strong ability to engage with key stakeholders and cross-functional teams.<\/li><li><b>Certifications:<\/b><span>\u00a0<\/span>Advanced Microsoft certifications preferred.<\/li><li><b>Consulting Experience:<\/b><span>\u00a0<\/span>Previous customer-facing roles are highly desirable.<\/li><li><b>Continuous Learning:<\/b><span>\u00a0<\/span>Strong commitment to staying updated on modern engineering practices and tools.<\/li><\/ul><p><\/p><p><b>Required Skill Set<\/b><\/p><p><\/p><p><b>Power Platform Development<\/b><\/p><ul><li>Develop and maintain Power Apps solutions with a focus on model driven apps development and architecture.<\/li><li>Development of Power Pages.<\/li><li>Knowledge of Application Lifecycle Management (ALM) via Solutions.<\/li><li>Experience in setting up, troubleshooting and optimizing Power Automate desktop flows.<\/li><li>Familiarity with integrating data from Dataverse, SharePoint, and other sources.<\/li><li>Ability to provide technical training and guide customers through architectural decisions for custom Power Apps solutions.<\/li><\/ul><p><\/p><p><b>Power Platform Administration &amp; Governance<\/b><\/p><ul><li>Administer and support Power Platform environments, including Power Apps, Power Automate, and Power Platform Admin Center (PPAC).<\/li><li>Deep understanding of Dataverse, governance strategies, environment planning, and security.<\/li><li>Expertise in developing environment strategies (environment types, purpose, security roles).<\/li><li>Proficiency in licensing (standard vs. premium), capacity planning, and Data Loss Prevention (DLP) policies.<\/li><li>Analytical skills for reporting and data analysis within PPAC and M365 audit logs.<\/li><li>Capable of establishing and managing a Power Platform Center of Excellence (CoE).<\/li><\/ul><p><\/p><p><b>Desired Skill Set<\/b><\/p><p><\/p><p><b>Dynamics 365 Customer Engagement<\/b><\/p><ul><li>Up to date product knowledge in Dynamics 365 Customer Engagement modules:<ul><li>Dynamics 365 Sales<\/li><li>Dynamics 365 Customer Service<\/li><li>Dynamics 365 Customer Insights \u2013 Journeys<\/li><li>Dynamics 365 Field Service<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Dynamics CRM On-premises<\/b><\/p><ul><li>Enterprise level administration and development focused specifically with:\u00a0\u00a0<ul><li>CRM infrastructure installation and configuration\u00a0<\/li><li>CRM deployment configuration\u00a0<\/li><li>CRM customization\u00a0and configuration (Data model, forms, views, JavaScript, C# .NET, plugins, workflows)\u00a0<\/li><li>CRM integration\u00a0<\/li><li>Dynamics CRM Cloud Migration\u00a0<\/li><\/ul><\/li><li>Knowledge in CRM 2015&#43; build versions and upgrade experience\u00a0\u00a0<\/li><li>Architectural experience for Dynamics CRM\u00a0on-premises\u00a0<\/li><li>A strong understanding of business application performance tuning which includes an understanding of SQL, IIS (Internet Information Services), Networking, and client-side troubleshooting.\u00a0<\/li><li>Environment health assessment experience\u00a0<\/li><\/ul><p>This role is ideal for individuals passionate about empowering organizations through innovative and secure Power Platform solutions while championing best practices in governance and administration.<\/p>\",\"ats_external_id\":\"R1717936\",\"location\":\"SWE, Skane County\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:16.626+08:00\",\"created_at\":\"2026-03-27T00:04:50.593+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SWE-Work-at-Home\/Cloud-Solution-Architect-for-Power-Platform_R1717936-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"SWE\",\"state\":\"Skane County\",\"country\":{\"wid\":\"6a800a4736884df5826858d435650f45\",\"iso2\":\"SE\",\"iso3\":\"SWE\",\"descriptor\":\"Sweden\",\"iso_numeric\":\"752\"},\"postal_code\":\"25225\",\"primary_location\":{\"id\":\"SE-WFH-INDIR-01\",\"wid\":\"740544c0a47f011310e185771f110756\",\"descriptor\":\"SWE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366177\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SWE-Work-at-Home\/Cloud-Solution-Architect-for-Power-Platform_R1717936-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SWE-Work-at-Home\/Cloud-Solution-Architect-for-Power-Platform_R1717936-1\/apply\",\"job_requisition_id\":\"R1717936\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"szymon.domirski@concentrix.com\"},\"first_name\":\"Szymon Domirski (102074712)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1717936\",\"wid\":\"2a25163032c8101fb54017e847640000\",\"descriptor\":\"Cloud Solution Architect for Power Platform\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1153\",\"campaign_id\":\"14732\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1715497\",\"campaign_type\":\"job_application\",\"job_title\":\"Microsoft Defender Engineer\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>The Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>Summary<\/p><p><\/p><\/div><div>As a Microsoft Defender Engineer, you will play a vital role in ensuring the security and protection of an organization&#39;s digital assets by leveraging Microsoft Defender solutions. Your expertise will be focused on configuring, managing, and optimizing Microsoft Defender products to detect, prevent, and respond to various cyber threats. You will collaborate with cross-functional teams to develop and implement robust security strategies that safeguard the organization&#39;s systems, networks, and data.\u00a0<b>The position is a full-time permanent role, and you will report to our regional Leader.\u00a0<\/b><\/div><div><br \/><b>What you need to have is:<\/b><\/div><ul><li><span>8&#43; Years of total Security Engineering experience<\/span><\/li><li><span>3&#43; years of experience with Defender for Endpoint in Microsoft GCC\/GCC-H environments<\/span><\/li><li><span>Experience with Microsoft Defender (Endpoint, Office 365, Cloud),<\/span><\/li><li><span>Experience with Purview and Security for Copilot<\/span><\/li><li><span>Relevant industry certifications such as Microsoft Certified: AZ-500\/MS-500, SC-100, SC-300 etc. is an advantage<\/span><\/li><li><span>Deep understanding of modern cyber threats, attack techniques, and security mitigation strategies.<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1715497\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-01T00:49:25.488+08:00\",\"created_at\":\"2026-03-27T00:04:45.897+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDczMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Microsoft-Defender-Engineer_R1715497-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"bianca.lazar@concentrix.com\"},\"first_name\":\"Lazar, Bianca\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101955659\",\"wid\":\"a29c29908ff501122cfe5dce9bc10000\",\"descriptor\":\"Bianca Lazar (101955659)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370744\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Microsoft-Defender-Engineer_R1715497-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Microsoft-Defender-Engineer_R1715497-1\/apply\",\"job_requisition_id\":\"R1715497\"}],\"organizations\":[{\"wid\":\"267369b699511018fa42da53d6790000\",\"descriptor\":\"25181 - MICROSOFT - 980007649\",\"reference_id\":\"980007649\",\"custom_reference_id\":\"980007649\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"95843945b83f10191d4a3f128e940000\",\"descriptor\":\"W0ZYP3 Microsoft-Gcs Sme&C Pod W@R 20\",\"reference_id\":\"W0ZYP3\",\"custom_reference_id\":\"W0ZYP3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alin.licsor@concentrix.com\"},\"first_name\":\"Alin Licsor (102005102)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1715497\",\"wid\":\"8df85f95811d101fa3fe0e507e9d0000\",\"descriptor\":\"Microsoft Defender Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1154\",\"campaign_id\":\"14719\",\"campaign_title\":\"Specialist, Sales Trainer R1717939\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Specialist , Sales Trainer\",\"street\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\",\"address\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\",\"city\":null,\"state\":\"Cairo\",\"postal_code\":\"4730123\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and\/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.\",\"long_description\":\"<ul><li>Provide employees with skills-based, client coaching to support achievement of specific weekly\/monthly\/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction<\/li><li>Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions<\/li><li>Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client\/specific territories<\/li><li>Oversee and validate the delivery and quality of provided training<\/li><li>Track the effectiveness of training interventions through multiple assessment tools<\/li><li>Work with all team members to improve sales systems to achieve a positive customer experience<\/li><li>Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed<\/li><li>Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery<\/li><li>Help create a culture of learning where individuals manage their own development, competence, and performance<\/li><\/ul>\",\"ats_external_id\":\"R1717939\",\"location\":\"Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:16.476+08:00\",\"created_at\":\"2026-03-27T00:04:43.341+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDcxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/B2B-Specialist---Sales-Trainer_R1717939-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"4730123\",\"primary_location\":{\"id\":\"EG-CAI-5THSE-01\",\"wid\":\"c26c745aa4a0101d4ec36af317a80000\",\"descriptor\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Abdel El-Satar, Mahmoud Essam\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3244\",\"descriptor\":\"Specialist, Sales Trainer\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366272\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/B2B-Specialist---Sales-Trainer_R1717939-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/B2B-Specialist---Sales-Trainer_R1717939-1\/apply\",\"job_requisition_id\":\"R1717939\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717939\",\"wid\":\"2880ae41a0f6101fb581b3b43ca80000\",\"descriptor\":\"B2B Specialist , Sales Trainer\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years of experience working in a customer service, training or sales capacity<\/li><li>Expertise in training within your peer group<\/li><li>Experience in high-volume calling<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Technical skills in MS Office<\/li><li>Experience prioritizing concurrent projects and demonstrating project management skills<\/li><li>Experience demonstrating multiple strategies, platforms, and skills to varied audience<\/li><li>Willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1155\",\"campaign_id\":\"14717\",\"campaign_title\":\"Team Leader, Operations R1713039\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations - Bilingual\",\"street\":\"BRA Sao Paulo - Rua Achilles\",\"address\":\"BRA Sao Paulo - Rua Achilles\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01046-925\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1713039\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"4000\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-05T04:04:08.586+08:00\",\"created_at\":\"2026-03-27T00:04:42.532+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDcxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Achilles\/Team-Leader--Operations---Bilingual_R1713039-1\/apply\",\"head_count\":\"5\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01046-925\",\"primary_location\":{\"id\":\"BR-SAO-ACHIL-01\",\"wid\":\"740544c0a47f01fe94e6868f1f118b65\",\"descriptor\":\"BRA Sao Paulo - Rua Achilles\"}},\"languages\":[\"English\",\"Brazilian Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"juliana.araujo2@concentrix.com\"},\"first_name\":\"Araujo, Juliana Araujo Pedrosa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103218594\",\"wid\":\"acf147e9d7d910331a55c9abe9950000\",\"descriptor\":\"Juliana Pedrosa Araujo (103218594)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370889\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Achilles\/Team-Leader--Operations---Bilingual_R1713039-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Achilles\/Team-Leader--Operations---Bilingual_R1713039-1\/apply\",\"job_requisition_id\":\"R1713039\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"},{\"wid\":\"f9af6d7260980158e755b5d83e061d80\",\"descriptor\":\"2345 - Roblox - ROBLOXBR\",\"reference_id\":\"ROBLOXBR\",\"custom_reference_id\":\"ROBLOXBR\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ca7032f02a6e100bd0034cdd8ada0000\",\"descriptor\":\"W0ZJ84 ROBLOX - Back Office - MOD L2 - BR - Portugues\",\"reference_id\":\"W0ZJ84\",\"custom_reference_id\":\"W0ZJ84\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"thaina.lorca@concentrix.com\"},\"first_name\":\"Thaina Siqueira Lorca (101730598)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1713039\",\"wid\":\"e47cf9af7937101fb72620d4e40b0000\",\"descriptor\":\"Team Leader, Operations - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1156\",\"campaign_id\":\"14715\",\"campaign_title\":\"Software Business Analyst I (TCF) R1716419\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultor SAP SuccessFactors Time Tracking (Senior)\",\"street\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\",\"address\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\",\"city\":\"Parque Patricios\",\"state\":\"Buenos Aires\",\"postal_code\":\"1264\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Impulsados por la tecnolog\u00eda. Potenciados por la inteligencia.\\n\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa a las mejores marcas del mundo, hoy y en el futuro. Nos enfocamos en soluciones, impulsados por la tecnolog\u00eda y potenciados por la inteligencia. Con datos e insights \u00fanicos, una profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que impulsa un mundo que funciona, ayudando a las empresas a ser sorprendentemente simples para trabajar, interactuar y hacer negocios. Damos forma a nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo al mejor talento.\\n\\nEl equipo de Productos y Servicios T\u00e9cnicos de Concentrix es la fuerza impulsora detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de la compa\u00f1\u00eda. Integramos ingenier\u00eda digital de clase mundial, creatividad y un profundo entendimiento del comportamiento humano para encontrar y liberar valor a trav\u00e9s de experiencias impulsadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en las personas, datos potentes y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, brindando tecnolog\u00eda l\u00edder en el mercado y conocimientos para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, ofrecer\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesoramiento, investigaci\u00f3n de mercado y anal\u00edtica de centros de contacto que generan insights para mejorar resultados y valor para nuestros clientes, logrando as\u00ed nuestra visi\u00f3n.\\n\\nNuestros talentos innovadores alrededor del mundo han dedicado sus carreras a garantizar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos a\u00f1o tras a\u00f1o con premios como \u201cMejores Lugares para Trabajar del Mundo\u201d, \u201cMejores Empresas para el Crecimiento Profesional\u201d y \u201cMejor Cultura Empresarial\u201d.\\n\\nS\u00famate y s\u00e9 parte de este camino hacia mayores oportunidades y un futuro m\u00e1s prometedor.\",\"long_description\":\"<p><\/p><p>Nos encontramos en la b\u00fasqueda de un\/a <b>Consultor SAP SuccessFactors Time Tracking<\/b> Senior para sumarse a un proyecto de implementaci\u00f3n.<\/p><p><\/p><p><b>Responsabilidades:<\/b><\/p><ul><li><p>Ejecutar la implementaci\u00f3n del m\u00f3dulo Time Tracking en SAP SuccessFactors.<\/p><\/li><li><p>Realizar relevamiento de procesos y dise\u00f1o de la soluci\u00f3n.<\/p><\/li><li><p>Configuraci\u00f3n del sistema seg\u00fan requerimientos del negocio.<\/p><\/li><li><p>Participar en pruebas y acompa\u00f1ar el go-live.<\/p><\/li><li><p>Coordinar con equipos funcionales y t\u00e9cnicos.<\/p><\/li><li><p>Asegurar la correcta integraci\u00f3n con otros m\u00f3dulos de SAP SuccessFactors.<\/p><\/li><li><p>Brindar soporte experto durante todo el ciclo del proyecto.<\/p><\/li><\/ul><p><\/p><p><b>Alcance del rol:<\/b><\/p><ul><li><p>Implementaci\u00f3n y configuraci\u00f3n de esquemas de tiempos positivos y negativos.<\/p><\/li><li><p>Participaci\u00f3n en el dise\u00f1o funcional y configuraci\u00f3n de los m\u00f3dulos Time Tracking, Time Off y Timesheet.<\/p><\/li><li><p>Asegurar la correcta integraci\u00f3n con Employee Central y otros m\u00f3dulos de SAP SuccessFactors.<\/p><\/li><\/ul><p><\/p><p><b>Requisitos:<\/b><\/p><ul><li><p>Experiencia comprobable en proyectos de implementaci\u00f3n de Time Tracking.<\/p><\/li><li><p>S\u00f3lidos conocimientos en SAP SuccessFactors Time Tracking.<\/p><\/li><li><p>Experiencia en gesti\u00f3n e interacci\u00f3n con clientes.<\/p><\/li><li><p>Se valorar\u00e1 experiencia en Employee Central (EC) y Employee Central Payroll (ECP).<\/p><\/li><\/ul><p><\/p><p><b>Modalidad:<\/b><\/p><ul><li><p>Full time<\/p><\/li><\/ul><p><\/p><p><\/p><p>#SAP #SuccessFactors #SAPSuccessFactors #TimeTracking #EmployeeCentral #ECP #ConsultorSAP #FullTime #ImplementacionSAP<\/p>\",\"ats_external_id\":\"R1716419\",\"location\":\"Parque Patricios, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:16.453+08:00\",\"created_at\":\"2026-03-27T00:04:42.139+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDcxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Buenos-Aires-Patagones-2740-Distrito-Tecnologico\/Consultor-SAP-SuccessFactors-Time-Tracking--Senior-_R1716419\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Parque Patricios\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"1264\",\"primary_location\":{\"id\":\"AR-BUE-PATAG-01\",\"wid\":\"e69227feb697010fb8ca647456220000\",\"descriptor\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"greciamartina.colmenaresdegamez@concentrix.com\"},\"first_name\":\"Colmenares de Gamez, Grecia Martina\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009276\",\"wid\":\"f81830f171380107b309e28b44d20000\",\"descriptor\":\"Grecia Martina Colmenares de Gamez (102009276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369565\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Buenos-Aires-Patagones-2740-Distrito-Tecnologico\/Consultor-SAP-SuccessFactors-Time-Tracking--Senior-_R1716419\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Buenos-Aires-Patagones-2740-Distrito-Tecnologico\/Consultor-SAP-SuccessFactors-Time-Tracking--Senior-_R1716419\/apply\",\"job_requisition_id\":\"R1716419\"}],\"organizations\":[{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gonzalomartin.gumbaucorrado@concentrix.com\"},\"first_name\":\"Gonzalo Gumbau (102009332)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1716419\",\"wid\":\"b766ea11f892101df1eda3a7491c0000\",\"descriptor\":\"Consultor SAP SuccessFactors Time Tracking (Senior)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"503\",\"campaign_id\":\"2118\",\"campaign_title\":\"Advisor I, Sales R1568277\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor - Site based\",\"street\":\"GBR Rotherham - Adwick Park, Wath Upon Dearne\",\"address\":\"GBR Rotherham - Adwick Park, Wath Upon Dearne\",\"city\":\"Rotherham\",\"state\":\"South Yorkshire\",\"postal_code\":\"S63 5NB\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"\",\"long_description\":\"<div>!<b>Take steps towards a new career today!<\/b><\/div><div><div><p><\/p><p><b>About us\u2026<\/b><\/p><p><\/p><p><i><b>Working with us is more than just a job. It\u2019s work you can feel proud of!<\/b><\/i><\/p><p>We\u2019re looking for passionate, caring &amp; experienced people to join our Inbound Sales team! We are offering a fantastic opportunity to work on behalf of one of the UK\u2019s biggest Telecommunications company!<\/p><ul><li>Excellent starting salary of<span>\u00a0<\/span><b>\u00a325,480<\/b><b> plus opportunity to earn Bonus which is uncapped!<\/b><\/li><li>Role is based <span>Adwick Park, Swinton, Rotherham S63 5NA<\/span><\/li><li><b>Rotational Shift pattern.<\/b><span>\u00a0<\/span>You will work 40 hrs per week between the hours of 8am-10.15pm Monday - Sunday<\/li><li><\/li><\/ul><p>As an<span>\u00a0<\/span><b>Inbound Sales Advisor,<\/b><span>\u00a0<\/span>You will be taking inbound calls from customers who are currently within the last 6 months of their contracts. Your role will be to assist with retentions, selling additional products and services as required and you will also deal with brand new customers!<\/p><p><\/p><p><b>Benefits of being an Inbound Sales Advisor:<\/b><\/p><ul><li>Full training<\/li><li>Fantastic<span>\u00a0<\/span><b>Career Development<\/b><span>\u00a0<\/span>opportunities and access to our fantastic<span>\u00a0<\/span><b>Concentrix University<\/b><span>\u00a0<\/span>portal<\/li><li>Exclusive discounts on sim only plans up to 80% for<span>\u00a0<\/span><b>you &amp; up to 4 for family and friends!<\/b><\/li><li>Exclusive discounts on broadband, mobile, TV channels, and more, including<\/li><\/ul><p>family &amp; friends deals&#34;<\/p><p><\/p><p><b>What you\u2019ll need\u2026<\/b><\/p><ul><li>Individuals with excellent interpersonal and communication skills.<\/li><li>Computer literate, with the ability to navigate multiple systems efficiently.<\/li><li>Proficient in English, both oral and written.<\/li><li>Clear criminal and credit records<\/li><li>Ability to provide reference within last 3 years of employment.<\/li><li>Computer literate with the ability to multitask and use multiple systems at any one time.<\/li><li>An ability to work as part of a great team<\/li><li><\/li><\/ul><p><i><b>What are you waiting for?<\/b><\/i><\/p><p><\/p><p><i><b>We are\u2026One Team. One Company. One Concentrix<\/b><\/i><\/p><p><\/p><p><i><b>Concentrix is an Equal Opportunity Employer, and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.<\/b><\/i><\/p><p><\/p><p><i><b>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/b><\/i><\/p><p><\/p><p><\/p><\/div><div><p>Job Types: Full-time, Permanent<\/p><\/div><div><p>Pay: \u00a325,480 per year<\/p><\/div><div><p>Additional pay:<\/p><p><\/p><ul><li>Bonus scheme<\/li><\/ul><p><\/p><p>Benefits:<\/p><p><\/p><ul><li>Company pension<\/li><li>Employee discount<\/li><li>Sick pay<\/li><li>Store discount<\/li><\/ul><\/div><\/div><p><\/p>\",\"ats_external_id\":\"R1568277\",\"location\":\"Rotherham, South Yorkshire\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T23:59:06.099Z\",\"created_at\":\"2026-03-26T23:37:48.047Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE4?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"504\",\"campaign_id\":\"2097\",\"campaign_title\":\"Advisor I, Customer Service R1703535\",\"campaign_type\":\"job_application\",\"job_title\":\"German Customer Service Associate\",\"street\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"\",\"long_description\":\"<p>Are you looking for an opportunity to jumpstart your career in the\u00a0travel industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a\u00a0German Customer Support Advisor\u00a0working on an internationally innovative campaign with a salary of R20\u00a0000.<br \/><br \/>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other\u2019s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<br \/><br \/>You will be working on-site from our vibrant Cape Town office where creativity meets innovative technology. All the while, you will become part of a community of likeminded individuals that that become friends for life.<br \/><br \/>What you will do in this role<\/p><p><\/p><ul><li>Taking ownership of high profile, escalated cases from beginning to resolution<\/li><li>Manage work order within business SLA&#39;s<\/li><li>Proactively offer solutions to any issues or concerns that customers might face<\/li><li>Consistently applying agreed behavioural and compliance standards<\/li><li>Sharing knowledge and skills with other members of the team<\/li><li>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/li><li>Developing and maintaining current knowledge of the campaign<\/li><li>Ensuring first contact resolution at all times<\/li><li>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/li><li>Providing excellent customer experiences at all time<\/li><li>Verifying and updating customer information<\/li><li>Proactively offer solutions to any issues or concerns that customers might face<\/li><li>Your qualifications and experience<\/li><\/ul><p><br \/>This\u00a0Customer Support\u00a0Advisor role at Concentrix is a great match if you:<\/p><p><\/p><ul><li>Have a minimum of 6 months international Call Centre <span>experience\u00a0<b>(essential)<\/b><\/span><\/li><li>Passed Grade 12<\/li><li>Ability to work shifts aligned to UK business hours<\/li><li>Proficient in German verbal communication<\/li><li>Are self-motivated and highly responsible<\/li><\/ul><p><\/p><p>What is in it for you?<\/p><p><br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/p><p><\/p><ul><li>A monthly salary of R20\u00a0000<\/li><li>Medical aid for main member \/ medical insurance for employee and two dependents<\/li><li>Pension Fund<\/li><li>Subsidised transport<\/li><li>Group life cover<\/li><li>Fantastic Employee Assistance Programme (EAP)<\/li><li>Access to financial well-being sessions, will writing sessions and stress management sessions<\/li><li>Team building and upskill training opportunities<\/li><li>Interactive and inclusive company culture<\/li><\/ul><p><br \/>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their\u201cemployer of choice.\u201d Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p><p><br \/><b><span>Eligibility to work<\/span><\/b><\/p><p><br \/><span>In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position and the appointment will be made in line with the company\u2019s EE Plan.<\/span><\/p><p><\/p><p><b><span>Disclaimer\u00a0\u00a0 <\/span><\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><\/p><p>#ConcentrixSA<\/p><p><\/p>\",\"ats_external_id\":\"R1703535\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T23:59:06.084Z\",\"created_at\":\"2026-03-26T23:37:38.944Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk3?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1672\",\"campaign_id\":\"252\",\"campaign_title\":\"Advisor II, Technical Support  R1718050\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Advisor (Italian - speaking) On-site MI36\",\"street\":\"ESP La Coruna\",\"address\":\"ESP La Coruna\",\"city\":\"A Coruna\",\"state\":\"A Coruna\",\"postal_code\":\"15008\",\"region\":\"A Coruna\",\"country\":\"Spain\",\"short_description\":\" Technical Support Agents with Italian \",\"long_description\":\"<p>Are you interested in starting or focusing your career in the technology and software area?<\/p><p><\/p><p>We are looking for <b>Technical Support Agents with Italian<\/b> to provide technical assistance to a project with a world leading software development company.\u00a0<\/p><p><\/p><p>If you have similar previous experience, or you have developed as an IT Technician, and you are interested in the offer, do not hesitate to apply!\u00a0<\/p><p><\/p><p><b>Requirements:\u00a0<\/b><\/p><p><\/p><p>- Excellent interpersonal and communication skills in Italian (native) and English (advanced)<\/p><p>- Training or experience in IT technologies\/products, especially in Cloud technologies or products related to Office, Outlook, Onedrive, Exchange, Sharepoint, Sharepoint, Lync Server, Microsoft Windows (valuable)\u00a0<\/p><p>- Ability to handle diverse customer situations, with empathy and professionalism.\u00a0<\/p><p>- Critical and logical thinking for effective problem solving\u00a0<\/p><p><\/p><p><b>What do we offer? \u00a0<\/b><\/p><p><\/p><p>- Full time (39h\/week), permanent contract, from Monday to Friday, 09.00 - 18.00<\/p><p>- Excellent work environment (multicultural)\u00a0<\/p><p>- Good work-life balance\u00a0<\/p><p>- Extensive training on the product, cutting-edge technologies and highly demanded in the market.\u00a0<\/p><p>- Important possibilities for development and promotion within the company, nationally and internationally.\u00a0<\/p><p><\/p><p>If you think you fit the position or want more information about it, we invite you to apply, we will be happy to work with you!\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1661968<\/span><\/p>\",\"ats_external_id\":\"R1718050\",\"location\":\"A Coruna, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:16.707+02:00\",\"created_at\":\"2026-03-26T23:06:21.619+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTI\/apply?\",\"head_count\":\"4\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"organization_reference_id\":\"YES01\"},\"location\":{\"city\":\"A Coruna\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"15008\",\"primary_location\":{\"id\":\"ES-LAC-NEWTO-Y0\",\"wid\":\"b67da9176e3d1062f9e37f47aa46c227\",\"descriptor\":\"ESP La Coruna\"}},\"languages\":[\"English\",\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0634\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368157\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/La-Corua\/Technical-Support-Advisor--Italian---speaking--On-site-MI36_R1718050\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/La-Corua\/Technical-Support-Advisor--Italian---speaking--On-site-MI36_R1718050\/apply\",\"job_requisition_id\":\"R1718050\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"custom_reference_id\":null,\"company_reference_id\":\"YES01\"},{\"wid\":\"3daa876c3ed6101f35ccce03c8b80000\",\"descriptor\":\"W0ZRIS MICROSOFT O365 - Enterprise LaC PRD\",\"reference_id\":\"W0ZRIS\",\"custom_reference_id\":\"W0ZRIS\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801ac02edc2883e065256\",\"descriptor\":\"W5401 - Microsoft - 990025401\",\"reference_id\":\"990025401\",\"custom_reference_id\":\"990025401\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"antonio.fernandez@concentrix.com\"},\"first_name\":\"Antonio Fernandez Otero (217830)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718050\",\"wid\":\"2880ae41a0f6101fc68bc4d8fd750000\",\"descriptor\":\"Technical Support Advisor (Italian - speaking) On-site MI36\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"347\",\"campaign_id\":\"705\",\"campaign_title\":\"Advisor I, Customer Service R1705633\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative for IT with Polish\",\"street\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"address\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"city\":\"Prague\",\"state\":null,\"postal_code\":\"14000\",\"region\":null,\"country\":\"Czechia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<div><div><div><p>We are an International Outsourcing Group, managing outsourced IT and sales services, bringing together world-class resources and expertise to help create valuable relationships between our clients, their customers and their employees.<\/p><p><\/p><\/div><p>Are you willing to get a strong experience in the inside sales? Do you have the interest in IT and you would like to be a part of a dynamic and multinational team in Prague?<span>\u00a0<\/span><b>Then apply today!<\/b><span>\u00a0<\/span>We are providing outsourced inside sales services to market leader IT vendors and constantly looking for talents from multiple countries.<\/p><p><\/p><p>We are looking for an ambitious, enthusiastic professional to fill the<span>\u00a0<\/span><b>position of ISR (Inside Sales Representative) with Polish language.<\/b><span>\u00a0<\/span>This is an excellent opportunity for individuals seeking B2B sales career within the global player in the IT Industry with the possibility of personal development that could set a great start for your career. Working closely with business partners and the diverse team on site will make your daily work more interesting without the boring routine.<\/p><p><\/p><h2>Responsibilities<b>:<\/b><\/h2><ul><li>Assigned customer portfolio to manage and drive their purchasing via consultative selling<\/li><li>Proactively do calling to all assigned existing customers and new prospective clients (hunting) and generating pipeline and incremental business on both<\/li><li>Providing an accurate forecast for the open and closed pipeline, and cooperating with other functions (Pre-Sales, Management, Pricing, Partner Managers, Filed Sales) to ensure smooth flow of the Business<\/li><\/ul><p><\/p><h2><b>Requirements:<\/b><\/h2><ul><li>Previous<b><span>\u00a0<\/span>B2B sales experience<\/b><\/li><li>Proven track of records in KPIs and Sales Achievements<\/li><li>A winning attitude and competitive nature<\/li><li>Strong in communication and proactive approach to customers<\/li><li>Ability to set priorities based on the customer, Quota and KPI objectives<\/li><li>Ability to work under stress, handle unique situations and work in the team<\/li><li>Basic IT knowledge and orientation on IT market<\/li><li>Native POLISH language and strong English both in oral and written form<\/li><\/ul><p><\/p><h2>We offer<\/h2><ul><li>Meal vouchers<\/li><li>Benefit card<\/li><li>Tasty coffee&amp;tea<\/li><li>Fresh fruit and refreshments in the workplace<\/li><li>Multisport card<\/li><li>Daily use of foreign languages, especially English<\/li><li>Great referral bonus<\/li><li>Game corners, relaxation zones and terraces (for smokers and non-smokers), fully equipped kitchenettes<\/li><li>Around the building, there are plenty of restaurants that are also vegan-friendly<\/li><li>A team that is fair and human at all times, including corporate governance<\/li><li>Close to public transport (Metro Bud\u011bjovick\u00e1)<\/li><li>Fitness center and park nearby<\/li><li>Opportunity to develop a career within a multinational environment<\/li><\/ul><\/div><\/div>\",\"ats_external_id\":\"R1705633\",\"location\":\"Prague\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-28T23:23:53.449+02:00\",\"created_at\":\"2026-03-26T21:30:51.517+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1673\",\"campaign_id\":\"251\",\"campaign_title\":\"Advisor I, B2B Sales R1717769\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Account Manager (German-speaking) - Hybrid - Tech Industry ES03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Account Manager in Malaga (hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Sales Account Manager<\/b>, you will: \u00a0<br \/>- Build and grow relationships with resellers with the aim of understanding their business.<\/p><p>- Maximizing reseller trust and loyalty to our brand above the competition.<\/p><p>- Facilitate reseller competencies and certification in BU products.<\/p><p>- Detect new opportunities and facilitate the closure of deals with the help of support team (if needed).<br \/>- Ensure resellers are taking advantage of promotions, events &amp; programs.<br \/>- Monitor the execution of reseller marketing plan, investment and co-marketing activities. \u00a0<br \/>- Possibly attend product and\/or reseller events to meet key partners.<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual German with advanced English.<br \/>- Have at least 2 years sales experience (preferably B2B).<br \/>- Have strong communication skills (verbal &amp; written).<br \/>- Value collaboration and enjoy working with a motivated, multi-language team.<\/p><p>- A Bachelors degree in Marketing preferred, but not essential.<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Have experience working with channel partners \/ resellers \/ distributors.\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond the norm. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>- Full-time\u00a039 hours\/week permanent contract:\u00a0 Monday to Thursday from 9:00 to 18:00, Friday from 9:00 to 17:00<br \/>- Salary 24,000 euros gross\/year &#43; up to 7,000 euros gross\/year in bonus &#43; private medical insurance.<br \/>- Office in central location in Malaga, opportunity to work from home<\/p><p>- Bring-a-friend (referral) bonus opportunities\u00a0<\/p><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs, specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix,<\/b> we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><br \/><span>R1717769<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1717769\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"2000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-12T16:04:45.344+02:00\",\"created_at\":\"2026-03-26T21:05:09.145+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372190\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Account-Manager--German-speaking----Hybrid---Tech-Industry-ES03_R1717769\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Account-Manager--German-speaking----Hybrid---Tech-Industry-ES03_R1717769\/apply\",\"job_requisition_id\":\"R1717769\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"e97455ad7991100351fccf552c150000\",\"descriptor\":\"W0ZW8Q P_Sbt_Spain_Epson Sapphire\",\"reference_id\":\"W0ZW8Q\",\"custom_reference_id\":\"W0ZW8Q\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"da61a4561a231003516dd6f91ec30000\",\"descriptor\":\"23649 - Seiko Epson Corporation - WHSBTSPAIN376\",\"reference_id\":\"WHSBTSPAIN376\",\"custom_reference_id\":\"WHSBTSPAIN376\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"francois.louw@concentrix.com\"},\"first_name\":\"Francois Louw (102541752)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717769\",\"wid\":\"fb5ab2f95d68101fa394fa63ff0c0000\",\"descriptor\":\"Sales Account Manager (German-speaking) - Hybrid - Tech Industry ES03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1674\",\"campaign_id\":\"250\",\"campaign_title\":\"Advisor II, B2B Sales R1703386\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Danish-speaking) - Hybrid - High Tech Industry HE04\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Want<\/span><span><span>\u00a0<\/span>to be part of an innovative and growing team?<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as an<span>\u00a0<\/span><\/span><\/span><b><span>Inside Sales Representative in<span>\u00a0<\/span><\/span><\/b><b><span>Malaga (Hybrid)<\/span><\/b><b><span>,<\/span><\/b><span><span><span>\u00a0<\/span>you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in<span>\u00a0<\/span><\/span><span>tech.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As an<span>\u00a0<\/span><\/span><\/span><b><span>Inside Sales Representative<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Provide expert assistance to the list of clients and partners using a consultative approach to account management<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Create the business environment for sustained growth on the account<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Research new sales opportunities within the existing portfolio of accounts<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Track, manage, and report ongoing activity relative to sales pipeline.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Timely response and resolution of incoming customer or partner calls<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is a great match if you:\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are proficient or bilingual in<span>\u00a0Danish and English<\/span><\/span><\/span><br \/><span><span>- Have a solid sales background and<span>\u00a0<\/span><\/span><span>previous<\/span><span><span>\u00a0<\/span>experience in Sales B2B<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have<span>\u00a0<\/span><\/span><span>strong communication<\/span><span><span>\u00a0<\/span>skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are achievement and goal oriented, motivated and self-starter<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have<span>\u00a0<\/span><\/span><span>previous<\/span><span><span>\u00a0<\/span>experience working with channel<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are dynamic and energetic<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><\/span><span><span>Full-time<span>\u00a0<\/span><\/span><\/span><span><span>contract,<span>\u00a0<\/span><\/span><\/span><span><span>39<\/span><\/span><span><span><span>\u00a0<\/span>hours<\/span><span>\/week:<span>\u00a0<\/span><\/span><\/span><span><span>Monday to Friday 08:00\/ 08:30 to 17:0<\/span><\/span><span><span>0\/17:30<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary offer: on-target earnings<span>\u00a0<\/span><\/span><\/span><span><span>21,600 euros gross\/yea<\/span><\/span><span><span>r<\/span><\/span><span><span>\u00a0&#43; 7,400 euros bonus gross\/year &#43; private medical insurance<\/span><\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Great office location in<span>\u00a0<\/span><\/span><\/span><span><span>Malaga<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Opportunities for a career abroad through the International Mobility Program<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you<\/span><span>!\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/i><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span>\u00a0<\/span><\/p><p><span>R1703386<\/span><\/p><\/div>\",\"ats_external_id\":\"R1703386\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1800\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:16.623+02:00\",\"created_at\":\"2026-03-26T20:49:53.037+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Norwegian\",\"Danish\",\"English\",\"Swedish\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363226\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative--Danish-speaking----Hybrid---High-Tech-Industry-HE04_R1703386\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative--Danish-speaking----Hybrid---High-Tech-Industry-HE04_R1703386\/apply\",\"job_requisition_id\":\"R1703386\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"emilio.zuniga1@concentrix.com\"},\"first_name\":\"Emilio Zuniga Zuniga (102539360)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703386\",\"wid\":\"e7be842c3d2e10105fb1b8a3b4bd0000\",\"descriptor\":\"Inside Sales Representative (Danish-speaking) - Hybrid - High Tech Industry HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1\",\"campaign_id\":\"413\",\"campaign_title\":\" Advisor I, Customer Service R1645312\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | BARRA FUNDA\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.\",\"long_description\":\"<p><span>Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.<\/span><br \/><br \/><span>Benef\u00edcios e jornada:<\/span><br \/><br \/><span>\u2022 Remunera\u00e7\u00e3o Atrativa;<\/span><br \/><span>\u2022 Diversas escalas dispon\u00edveis!<\/span><br \/><span>\u2022 Diversos hor\u00e1rios dispon\u00edveis para se encaixar na sua rotina.<\/span><br \/><span>\u2022 Local de Trabalho: Concentrix Barra Funda - Possu\u00edmos localidades diferentes no local, ser\u00e1 informado durante a entrevista!<\/span><br \/><span>\u2022 Vagas 100% Presenciais;<\/span><br \/><span>\u2022 Treinamento Remunerado.<br \/>\u2022 Os detalhes ser\u00e3o enviados ap\u00f3s a conclus\u00e3o do teste, junto com sua entrevista! &#x1f601;<\/span><br \/><br \/><span>Seja um #Game-Changer em uma multinacional acolhedora e diversa, que coloca seus colaboradores em primeiro lugar! Aqui, as oportunidades de crescimento s\u00e3o reais. Ap\u00f3s completar 3 meses conosco, voc\u00ea poder\u00e1 se candidatar a vagas de n\u00edvel superior ao seu cargo atual ou explorar posi\u00e7\u00f5es em \u00e1reas administrativas. Al\u00e9m disso, oferecemos um pacote de benef\u00edcios que vai al\u00e9m do b\u00e1sico:<\/span><br \/><br \/><span>\u2022 VA\/VR<\/span><br \/><span>\u2022 Seguro de vida<\/span><br \/><span>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica para cuidar da sua sa\u00fade<\/span><br \/><span>\u2022 Aux\u00edlio creche\/bab\u00e1 para apoiar sua fam\u00edlia<\/span><br \/><span>\u2022 Parcerias com at\u00e9 50% de desconto em faculdades e at\u00e9 80% em escolas de idiomas para impulsionar sua forma\u00e7\u00e3o<\/span><br \/><span>\u2022 Plano de Carreira, cres\u00e7a com a gente e conquiste novas oportunidades de desenvolvimento profissional!<\/span><br \/><span>\u2022 Programa de bem-estar para cuidar da sua qualidade de vida<\/span><br \/><span>\u2022 Ambientes disruptivos com salas de jogos, TV e muito mais<\/span><br \/><span>\u2022 E outros benef\u00edcios exclusivos para a sua cidade<\/span><br \/><br \/><br \/><span>Estamos em busca de pessoas comprometidas, atentas aos detalhes e apaixonadas por ajudar outras pessoas. Com seu talento em resolver problemas e comunica\u00e7\u00e3o, voc\u00ea far\u00e1 a diferen\u00e7a para nossos clientes e para o time prestando um atendimento humanizado atrav\u00e9s do Chat, E-mail e\/ou Voz.<\/span><br \/><br \/><span>O que voc\u00ea precisa para brilhar aqui:<\/span><br \/><br \/><span>\u2022 Ensino m\u00e9dio completo.<\/span><br \/><span>\u2022 Experi\u00eancia em atendimento multicanal (voz, chat e e-mail).<\/span><br \/><span>\u2022 Familiaridade com tecnologia: boa digita\u00e7\u00e3o e habilidade com sistemas simult\u00e2neos.<\/span><br \/><span>\u2022 Compromisso com atendimento humanizado - tratamos nossos clientes como gostar\u00edamos de ser tratados!<\/span><br \/><br \/><br \/><span>Nosso processo seletivo:<\/span><br \/><br \/><span>\u2022 Inscri\u00e7\u00e3o<\/span><br \/><span>\u2022 Provas (essenciais para seguir no processo)<\/span><br \/><span>\u2022 Entrevista<\/span><br \/><span>\u2022 Fase final<\/span><br \/><br \/><span>Venha fazer parte de algo especial. Queremos ver voc\u00ea crescer com a gente!<\/span><\/p>\",\"ats_external_id\":\"R1645312\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T20:59:03.387-03:00\",\"created_at\":\"2026-03-26T20:37:19.729-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTM?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":null},\"first_name\":null},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-329983\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/ESPECIALISTA-DE-ATENDIMENTO-AO-CLIENTE---REDE-SOCIAL---BARRA-FUNDA_R1645312\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/ESPECIALISTA-DE-ATENDIMENTO-AO-CLIENTE---REDE-SOCIAL---BARRA-FUNDA_R1645312\/apply\",\"job_requisition_id\":\"R1645312\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"melissa.machado1@concentrix.com\"},\"first_name\":\"Melissa Machado (102859434)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1645312\",\"wid\":\"a4d54eb47e46101874c9772280bc0000\",\"descriptor\":\"ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | BARRA FUNDA\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"2\",\"campaign_id\":\"410\",\"campaign_title\":\" Advisor I, Customer Service R1631675\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO | AGENDAMENTOS DE CONSULTAS + VENDAS - POSSIBILIDADE DE HOME OFFICE\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.\",\"long_description\":\"<div><p>Temos uma vaga super interessante para quem gosta de atuar no atendimento ao cliente, vendas e agendamento de consultas. O trabalho \u00e9 presencial durante o per\u00edodo de experi\u00eancia, mas, ap\u00f3s essa fase, voc\u00ea poder\u00e1 trabalhar em home office, com mais autonomia e conforto. Venha fazer parte do nosso time e aproveite essa oportunidade de crescimento e flexibilidade!<\/p><p><br \/>Benef\u00edcios e jornada:<\/p><p><br \/>\u2022 Remunera\u00e7\u00e3o: R$1.518,00 &#43; comiss\u00e3o de Vendas que pode chegar a R$ 300,00.<br \/>\u2022 Escala de trabalho 6x1, com folgas alternadas aos finais de semana.<br \/>\u2022 Hor\u00e1rio de Trabalho: Tarde 14h20 \u00e0s 20h40<br \/>\u2022 Local de Trabalho: Concentrix BF4<br \/>\u2022 Fica na Rua Tagipuru, 906 - Barra Funda, S\u00e3o Paulo<br \/>\u2022 Vaga Presencial com possibilidade de Home Office ap\u00f3s a experi\u00eancia<br \/>\u2022 Treinamento Remunerado. 5x2 das 9h \u00e0s 17h12<\/p><p><\/p><p><\/p><p>Seja um #Game-Changer em uma multinacional acolhedora e diversa, que coloca seus colaboradores em primeiro lugar! Aqui, as oportunidades de crescimento s\u00e3o reais. Ap\u00f3s completar 3 meses conosco, voc\u00ea poder\u00e1 se candidatar a vagas de n\u00edvel superior ao seu cargo atual ou explorar posi\u00e7\u00f5es em \u00e1reas administrativas. Al\u00e9m disso, oferecemos um pacote de benef\u00edcios que vai al\u00e9m do b\u00e1sico:<\/p><p><\/p><p>Benef\u00edcios:<\/p><p><\/p><p>\u2022 Vale Refei\u00e7\u00e3o\/Alimenta\u00e7\u00e3o flex\u00edvel (sem desconto em folha)<br \/>\u2022 Seguro de Vida;<br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica para cuidar da sua sa\u00fade;<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para apoiar sua fam\u00edlia;<br \/>\u2022 Parcerias com at\u00e9 50% de desconto em faculdades e at\u00e9 80% em escolas de idiomas para impulsionar sua forma\u00e7\u00e3o;<br \/>\u2022 Plano de Carreira, cres\u00e7a com a gente e conquiste novas oportunidades de desenvolvimento profissional!<br \/>\u2022 Programa de bem-estar para cuidar da sua qualidade de vida;<br \/>\u2022 We Care: Linha 24hrs de atendimento para orienta\u00e7\u00e3o Psicol\u00f3gica, Financeira e Jur\u00eddica;<br \/>\u2022 Ambientes disruptivos com salas de jogos, TV e muito mais;<br \/>\u2022 E outros benef\u00edcios exclusivos para a sua cidade!!<\/p><p><\/p><p><\/p><p>Estamos em busca de pessoas comprometidas, atentas aos detalhes e apaixonadas por ajudar outras pessoas. Com seu talento em resolver problemas e comunica\u00e7\u00e3o, voc\u00ea far\u00e1 a diferen\u00e7a para nossos clientes e para o time prestando um atendimento humanizado atrav\u00e9s do Chat, E-mail e\/ou Voz.\u00a0<\/p><p><\/p><p><\/p><p>O que voc\u00ea precisa para brilhar aqui:<\/p><p><\/p><p>\u2022 Ensino m\u00e9dio completo;\u00a0<br \/>\u2022 Maior de 18 anos;\u00a0<br \/>\u2022 Experi\u00eancia em atendimento multicanal (voz, chat e e-mail);\u00a0<br \/>\u2022 Familiaridade com tecnologia: boa digita\u00e7\u00e3o e habilidade com sistemas simult\u00e2neos;\u00a0<br \/>\u2022 Familiaridade com pacote office;\u00a0<br \/>\u2022 Precisa ter experi\u00eancia em vendas e suporte ao cliente;\u00a0<br \/>\u2022 Comprometimento;\u00a0<br \/>\u2022 Compromisso com atendimento humanizado - tratamos nossos clientes como gostar\u00edamos de ser tratados!\u00a0<\/p><p><\/p><p><\/p><p>Nosso processo seletivo:<\/p><p><\/p><p>\u2022 Inscri\u00e7\u00e3o<br \/>\u2022 Provas (essenciais para seguir no processo)<br \/>\u2022 Entrevista<br \/>\u2022 Fase final<\/p><p><\/p><p><\/p><p>Venha fazer parte de algo especial. Queremos ver voc\u00ea crescer com a gente! Vaga afirmativa para PCD.<br \/>\u00a0<\/p><\/div>\",\"ats_external_id\":\"R1631675\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T20:59:03.381-03:00\",\"created_at\":\"2026-03-26T20:37:18.733-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"thiago.silva5@concentrix.com\"},\"first_name\":\"Alves, Thiago\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101948013\",\"wid\":\"8afd8dc6a203010e41cec335b9800000\",\"descriptor\":\"Thiago Alves (101948013)\"},{\"id\":\"1088721\",\"wid\":\"9f196ba80a870174cfc756fe0819e57b\",\"descriptor\":\"Mayana Souza (1088721)\"},{\"id\":\"102859434\",\"wid\":\"2a9a4fcc7fc210248c542fa1c9750000\",\"descriptor\":\"Melissa Machado (102859434)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-323637\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/ESPECIALISTA-DE-ATENDIMENTO---AGENDAMENTOS-DE-CONSULTAS---VENDAS---POSSIBILIDADE-DE-HOME-OFFICE_R1631675\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/ESPECIALISTA-DE-ATENDIMENTO---AGENDAMENTOS-DE-CONSULTAS---VENDAS---POSSIBILIDADE-DE-HOME-OFFICE_R1631675\/apply\",\"job_requisition_id\":\"R1631675\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"melissa.machado1@concentrix.com\"},\"first_name\":\"Melissa Machado (102859434)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1631675\",\"wid\":\"6112e0dcebd3100ca477b861d4800000\",\"descriptor\":\"ESPECIALISTA DE ATENDIMENTO | AGENDAMENTOS DE CONSULTAS + VENDAS - POSSIBILIDADE DE HOME OFFICE\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"3\",\"campaign_id\":\"407\",\"campaign_title\":\" Advisor I, Customer Service - Bilingual R1704856\",\"campaign_type\":\"job_application\",\"job_title\":\"SP - New - Atendimento ao cliente receptivo Multiskill - Ensino m\u00e9dio\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"\",\"long_description\":\"<p><b>SP - Atendimento ao cliente receptivo Multiskill - Ensino m\u00e9dio<\/b><\/p><p><b>Tipo de trabalho: Regime contrata\u00e7\u00e3o CLT<\/b><\/p><p><b>Localiza\u00e7\u00e3o: <span class=\\\"emphasis\\\">S\u00e3o Paulo \u2013 SP<\/span><\/b><\/p><p><\/p><p><b>O QUE TEM PARA VOC\u00ca?<\/b><\/p><p>\u2022 Uma organiza\u00e7\u00e3o global diversificada cheia de pessoas inteligentes e amig\u00e1veis para trocar ideias, aprender e crescer com<\/p><p>\u2022 Oportunidades de carreira infinitas e caminhos claros para o desenvolvimento de carreira<\/p><p>\u2022 Um sal\u00e1rio competitivo<\/p><p>\u2022 Vantagens e benef\u00edcios inclusivos<\/p><p>\u2022 Opera\u00e7\u00f5es com turnos dispon\u00edveis 24 horas<\/p><p>\u2022 Escala de trabalho 6x1<\/p><p><\/p><p><b>O QUE VOC\u00ca QUER \u00c9 IMPORTANTE PARA N\u00d3S<\/b><\/p><p>Pense em fazer uma lista de verifica\u00e7\u00e3o de todas as coisas que fariam voc\u00ea se sentir bem no trabalho. Sua lista de verifica\u00e7\u00e3o encontrou um grupo diversificado de novas pessoas com a mesma opini\u00e3o? Que tal ser reconhecido e recompensado por fazer grandes coisas? Talvez voc\u00ea tenha imaginado um lugar onde pudesse ter todas essas coisas e fazer a diferen\u00e7a positiva no dia das pessoas. Se sim, a Concentrix \u00e9 um \u00f3timo lugar para voc\u00ea. Todos os dias, espalhamos positividade na vida de outras pessoas por meio de intera\u00e7\u00f5es compassivas com os clientes e solu\u00e7\u00e3o genu\u00edna de problemas com um toque humano. Fazer o bem para as pessoas est\u00e3o em nosso DNA porque acreditamos que o desejo de ser tratado com carinho e respeito \u00e9 parte universal da experi\u00eancia humana. Essa filosofia orienta tudo o que fazemos e cria a estrutura de como tratamos nossos clientes e nossa equipe.<\/p><p>N\u00e3o importa sua forma\u00e7\u00e3o ou anos de experi\u00eancia, iniciar ou estabelecer sua carreira pode parecer desafiador, mas muitas vezes a resposta \u00e9 muito mais<\/p><p>simples do que voc\u00ea pensa. Estamos \u00e0 procura de especialistas em atendimento ao cliente. Esta fun\u00e7\u00e3o \u00e9 a oportunidade perfeita para quem est\u00e1 considerando uma carreira em atendimento ao cliente.<\/p><p><\/p><p><b>O QUE VOC\u00ca TRARIA PARA NOSSA EQUIPE?<\/b><\/p><p>Sua paix\u00e3o por fazer o bem para outras pessoas o ajudar\u00e1 a se relacionar com seus clientes e sua equipe. Voc\u00ea ouvir\u00e1 ativamente e solucionar\u00e1 problemas para fornecer uma \u00f3tima experi\u00eancia aos clientes nacionais e internacionais LATAM. Sua aten\u00e7\u00e3o aos detalhes, capacidade de pensar fora da caixa, excelente comunica\u00e7\u00e3o e paix\u00e3o o ajudar\u00e3o a se destacar nessa fun\u00e7\u00e3o.<\/p><p><\/p><p><b>PARA FAZER PARTE DA NOSSA EQUIPE:<\/b><\/p><p><span class=\\\"emphasis\\\">\u00b7 Ensino m\u00e9dio completo;<\/span><\/p><p><span class=\\\"emphasis\\\">\u00b7 Idade m\u00ednima 18 anos;<\/span><\/p><p><span class=\\\"emphasis\\\">\u00b7 Habilidade com Tecnologia.<\/span><\/p><p><\/p><p><b>CHAME DE CASA:<\/b><\/p><p>Se voc\u00ea est\u00e1 sorrindo agora e este parece ser o pr\u00f3ximo passo perfeito em sua carreira, queremos ouvir de voc\u00ea! Inscreva-se hoje e descubra por que mais de 290.000 pessoas em todo o mundo escolhem chamar a Concentrix de lar.<\/p><p>A Concentrix \u00e9 uma premiada empresa global de solu\u00e7\u00f5es CX que cria experi\u00eancias incr\u00edveis para as melhores marcas do mundo e seus clientes. Somos uma equipe de inovadores ambiciosos, que assumem riscos e mudam o jogo: o tipo de pessoa que prospera na solu\u00e7\u00e3o de problemas complexos.<\/p><p>Todos os candidatos qualificados ser\u00e3o considerados para o emprego, independentemente de ra\u00e7a, cor, religi\u00e3o, sexo, orienta\u00e7\u00e3o sexual, identidade de g\u00eanero, nacionalidade, defici\u00eancia ou status de veterano protegido.<\/p><p><\/p><p><b>Saber mais:<\/b><\/p><p><b>Concentra\u00e7\u00e3o no Facebook | Concentrix no Instagram | www.concentrix.com<\/b><\/p><p><\/p><p><i>As declara\u00e7\u00f5es acima destinam-se a descrever a natureza geral e o n\u00edvel de trabalho realizado por indiv\u00edduos designados para esta posi\u00e7\u00e3o. Estes n\u00e3o pretendem ser uma lista abrangente de todas as responsabilidades, deveres, habilidades ou condi\u00e7\u00f5es de trabalho.<\/i><\/p>\",\"ats_external_id\":\"R1704856\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T20:59:03.375-03:00\",\"created_at\":\"2026-03-26T20:37:17.670-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"murilo.sousa@concentrix.com\"},\"first_name\":\"Sousa, Murilo\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102233183\",\"wid\":\"fd46b33b9ba41010eb974820aae20000\",\"descriptor\":\"Murilo Sousa (102233183)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359695\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/SP---New---Atendimento-ao-cliente-receptivo-Multiskill---Ensino-mdio_R1704856\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/SP---New---Atendimento-ao-cliente-receptivo-Multiskill---Ensino-mdio_R1704856\/apply\",\"job_requisition_id\":\"R1704856\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"luana.nascimento@concentrix.com\"},\"first_name\":\"Luana Nascimento (40494200)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1704856\",\"wid\":\"17388722f2581011059c1627d1e60000\",\"descriptor\":\"SP - New - Atendimento ao cliente receptivo Multiskill - Ensino m\u00e9dio\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"4\",\"campaign_id\":\"401\",\"campaign_title\":\" Advisor I, Customer Service R1645311\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | FORTALEZA\",\"street\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"address\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"postal_code\":\"60110-260\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.\",\"long_description\":\"<p><span>Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.<\/span><br \/><br \/><span>Benef\u00edcios e jornada:<\/span><br \/><br \/><span>\u2022 Remunera\u00e7\u00e3o Atrativa;<\/span><br \/><span>\u2022 Diversas escalas dispon\u00edveis!<\/span><br \/><span>\u2022 Diversos hor\u00e1rios dispon\u00edveis para se encaixar na sua rotina.<\/span><br \/><span>\u2022 Local de Trabalho: Concentrix FTZ - Rua Gon\u00e7alves L\u00eado, 777 - Centro, Fortaleza;<\/span><br \/><span>\u2022 Vagas 100% Presenciais;<\/span><br \/><span>\u2022 Treinamento Remunerado.<br \/>\u2022 Os detalhes ser\u00e3o enviados ap\u00f3s a conclus\u00e3o do teste, junto com sua entrevista! &#x1f601;<\/span><br \/><br \/><span>Seja um #Game-Changer em uma multinacional acolhedora e diversa, que coloca seus colaboradores em primeiro lugar! Aqui, as oportunidades de crescimento s\u00e3o reais. Ap\u00f3s completar 3 meses conosco, voc\u00ea poder\u00e1 se candidatar a vagas de n\u00edvel superior ao seu cargo atual ou explorar posi\u00e7\u00f5es em \u00e1reas administrativas. Al\u00e9m disso, oferecemos um pacote de benef\u00edcios que vai al\u00e9m do b\u00e1sico:<\/span><br \/><br \/><span>\u2022 VA\/VR<\/span><br \/><span>\u2022 Seguro de vida<\/span><br \/><span>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica para cuidar da sua sa\u00fade<\/span><br \/><span>\u2022 Aux\u00edlio creche\/bab\u00e1 para apoiar sua fam\u00edlia<\/span><br \/><span>\u2022 Parcerias com at\u00e9 50% de desconto em faculdades e at\u00e9 80% em escolas de idiomas para impulsionar sua forma\u00e7\u00e3o<\/span><br \/><span>\u2022 Plano de Carreira, cres\u00e7a com a gente e conquiste novas oportunidades de desenvolvimento profissional!<\/span><br \/><span>\u2022 Programa de bem-estar para cuidar da sua qualidade de vida<\/span><br \/><span>\u2022 Ambientes disruptivos com salas de jogos, TV e muito mais<\/span><br \/><span>\u2022 E outros benef\u00edcios exclusivos para a sua cidade<\/span><br \/><br \/><br \/><span>Estamos em busca de pessoas comprometidas, atentas aos detalhes e apaixonadas por ajudar outras pessoas. Com seu talento em resolver problemas e comunica\u00e7\u00e3o, voc\u00ea far\u00e1 a diferen\u00e7a para nossos clientes e para o time prestando um atendimento humanizado atrav\u00e9s do Chat, E-mail e\/ou Voz.<\/span><br \/><br \/><span>O que voc\u00ea precisa para brilhar aqui:<\/span><br \/><br \/><span>\u2022 Ensino m\u00e9dio completo.<\/span><br \/><span>\u2022 Experi\u00eancia em atendimento multicanal (voz, chat e e-mail).<\/span><br \/><span>\u2022 Familiaridade com tecnologia: boa digita\u00e7\u00e3o e habilidade com sistemas simult\u00e2neos.<\/span><br \/><span>\u2022 Compromisso com atendimento humanizado - tratamos nossos clientes como gostar\u00edamos de ser tratados!<\/span><br \/><br \/><br \/><span>Nosso processo seletivo:<\/span><br \/><br \/><span>\u2022 Inscri\u00e7\u00e3o<\/span><br \/><span>\u2022 Provas (essenciais para seguir no processo)<\/span><br \/><span>\u2022 Entrevista<\/span><br \/><span>\u2022 Fase final<\/span><br \/><br \/><span>Venha fazer parte de algo especial. Queremos ver voc\u00ea crescer com a gente!<\/span><\/p>\",\"ats_external_id\":\"R1645311\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T20:59:03.370-03:00\",\"created_at\":\"2026-03-26T20:37:15.374-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDE?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"60110-260\",\"primary_location\":{\"id\":\"BR-CEA-LEDOS-01\",\"wid\":\"740544c0a47f016cf30824771f115955\",\"descriptor\":\"BRA Fortaleza - Rua Goncalves Ledo\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"murilo.sousa@concentrix.com\"},\"first_name\":\"Sousa, Murilo\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102233183\",\"wid\":\"fd46b33b9ba41010eb974820aae20000\",\"descriptor\":\"Murilo Sousa (102233183)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-329982\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/ESPECIALISTA-DE-ATENDIMENTO-AO-CLIENTE---REDE-SOCIAL---FORTALEZA_R1645311\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/ESPECIALISTA-DE-ATENDIMENTO-AO-CLIENTE---REDE-SOCIAL---FORTALEZA_R1645311\/apply\",\"job_requisition_id\":\"R1645311\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"melissa.machado1@concentrix.com\"},\"first_name\":\"Melissa Machado (102859434)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1645311\",\"wid\":\"60750e8f4a75101874b6de2354de0000\",\"descriptor\":\"ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | FORTALEZA\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"5\",\"campaign_id\":\"357\",\"campaign_title\":\" Advisor I, Customer Service R1608106\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO | BARUERI\",\"street\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"address\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"city\":\"Barueri\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"Venha fazer de uma empresa vencedora do pr\u00eamio Great Place to Work.\",\"long_description\":\"<div><p>Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.<br \/><br \/>Benef\u00edcios e jornada:<\/p><ul><li>Remunera\u00e7\u00e3o atrativa;<\/li><li>Diversas escalas dispon\u00edveis;<\/li><li>Hor\u00e1rio de Trabalho que se encaixa na sua rotina!<\/li><li>Vaga 100% Presencial;<br \/>Local de Trabalho: Rua Alameda Araguaia, 2104 - Alphaville Industrial, S\u00e3o Paulo<\/li><li>Treinamento Remunerado.<\/li><li>Os detalhes ser\u00e3o enviados ap\u00f3s a conclus\u00e3o do teste, junto com sua entrevista &#x1f60a;<\/li><\/ul><p><br \/>Seja um #Game-Changer em uma multinacional acolhedora e diversa, que coloca seus colaboradores em primeiro lugar! Aqui, as oportunidades de crescimento s\u00e3o reais. Ap\u00f3s completar 3 meses conosco, voc\u00ea poder\u00e1 se candidatar a vagas de n\u00edvel superior ao seu cargo atual ou explorar posi\u00e7\u00f5es em \u00e1reas administrativas. Al\u00e9m disso, oferecemos um pacote de benef\u00edcios que vai al\u00e9m do b\u00e1sico:<br \/><br \/>\u2022 VA\/VR sem desconto em folha<br \/>\u2022 Seguro de vida<br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica para cuidar da sua sa\u00fade<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para apoiar sua fam\u00edlia<br \/>\u2022 Parcerias com at\u00e9 50% de desconto em faculdades e at\u00e9 80% em escolas de idiomas para impulsionar sua forma\u00e7\u00e3o<br \/>\u2022 Plano de Carreira, cres\u00e7a com a gente e conquiste novas oportunidades de desenvolvimento profissional!<br \/>\u2022 Programa de bem-estar para cuidar da sua qualidade de vida<br \/>\u2022 Ambientes disruptivos com salas de jogos, TV e muito mais<br \/>\u2022 E outros benef\u00edcios exclusivos para a sua cidade<br \/><br \/><br \/>Estamos em busca de pessoas comprometidas, atentas aos detalhes e apaixonadas por ajudar outras pessoas. Com seu talento em resolver problemas e comunica\u00e7\u00e3o, voc\u00ea far\u00e1 a diferen\u00e7a para nossos clientes e para o time prestando um atendimento humanizado atrav\u00e9s do Chat, E-mail e\/ou Voz.<br \/><br \/>O que voc\u00ea precisa para brilhar aqui:<br \/><br \/>\u2022 Ensino m\u00e9dio completo;<br \/>\u2022 Maior de 18 anos;<br \/>\u2022 Experi\u00eancia em atendimento multicanal (voz, chat e e-mail);<br \/>\u2022 Familiaridade com tecnologia: boa digita\u00e7\u00e3o e habilidade com sistemas simult\u00e2neos;<br \/>\u2022 Familiaridade com pacote office;<br \/>\u2022 Autonomia;<br \/>\u2022 Comprometimento;<br \/>\u2022 Compromisso com atendimento humanizado - tratamos nossos clientes como gostar\u00edamos de ser tratados!<br \/><br \/>Nosso processo seletivo:<br \/><br \/>\u2022 Inscri\u00e7\u00e3o<br \/>\u2022 Provas (essenciais para seguir no processo)<br \/>\u2022 Entrevista<br \/>\u2022 Fase final<br \/><br \/>Venha fazer parte de algo especial. Queremos ver voc\u00ea crescer com a gente!<\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1608106\",\"location\":\"Barueri, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T20:59:06.024-03:00\",\"created_at\":\"2026-03-26T20:37:00.702-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTc?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Barueri\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"BR-BAR-ARAGU-01\",\"wid\":\"60ee49090703101b50781ce0aaf00000\",\"descriptor\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"leslie.avelar@concentrix.com\"},\"first_name\":\"Avelar, Leslie Calisto\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102844431\",\"wid\":\"f087cb32845e1004228b494c37df0000\",\"descriptor\":\"Leslie Calisto Avelar (102844431)\"},{\"id\":\"1088721\",\"wid\":\"9f196ba80a870174cfc756fe0819e57b\",\"descriptor\":\"Mayana Souza (1088721)\"},{\"id\":\"101693347\",\"wid\":\"46537175376e0187d00426c45a23437a\",\"descriptor\":\"Igor Gomes (101693347)\"},{\"id\":\"103171268\",\"wid\":\"fc45aaff054a101f76d68946755c0000\",\"descriptor\":\"Daniele Silva (103171268)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-320690\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/ESPECIALISTA-DE-ATENDIMENTO---BARUERI_R1608106\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/ESPECIALISTA-DE-ATENDIMENTO---BARUERI_R1608106\/apply\",\"job_requisition_id\":\"R1608106\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"melissa.machado1@concentrix.com\"},\"first_name\":\"Melissa Machado (102859434)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1608106\",\"wid\":\"6cd6b30264061032bddcb719875a0000\",\"descriptor\":\"ESPECIALISTA DE ATENDIMENTO | BARUERI\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1157\",\"campaign_id\":\"14696\",\"campaign_title\":\"Consultant, General Business (TCF) R1717809\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultant \u2013 Transformation & Consulting Service\",\"street\":\"GBR London - 1st Floor, 44-45 Great Marlborough Street\",\"address\":\"GBR London - 1st Floor, 44-45 Great Marlborough Street\",\"city\":\"London\",\"state\":\"London\",\"postal_code\":\"W1F 7JL\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Location: UK \/ EMEA\\nTeam: Technical Products & Services (TPS)\\n\\nAbout Concentrix & TPS\\n\\nWe\u2019re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fuelled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech powered, intelligence fuelled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works \u2014 helping companies become refreshingly simple to work, interact, and transact with. We shape new gamechanging  careers in over 70 countries, attracting the best talent.\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world class digital engineering, creativity, and a deep understanding of human behaviour to unlock value through tech-powered and intelligence fuelled experiences. We combine human-centred  design, powerful data, and strong technology to accelerate transformation at scale. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact centre analytics that improve outcomes and create value for our clients.\\nOur game changers around the world are devoted to ensuring every relationship is exceptional. We\u2019re proud to be recognised as a \u201cWorld\u2019s Best Workplace\u201d, a \u201cBest Company for Career Growth\u201d, and for our culture \u2014 year after year.\\nJoin us and be part of a journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>The role<\/b><\/p><p>As a Consultant, you will play a hands-on role in delivering high quality client outcomes across transformation, data, and technology enabled consulting engagements. You will work within project teams to analyse problems, develop insights, shape recommendations, and support delivery \u2014 building your consulting capability while contributing directly to client impact.<\/p><p>This role is suited to someone who is analytically strong, curious, and developing confidence working with clients and senior stakeholders.<\/p><p><\/p><p><b>What you\u2019ll be doing<\/b><\/p><ul><li>Conduct structured research, analysis, and data exploration to understand client challenges<\/li><li>Develop hypotheses, insights, and recommendations based on evidence and sound judgement<\/li><li>Contribute to client interviews, workshops, and working sessions<\/li><li>Build clear, well-structured content for client presentations, governance packs, and proposals<\/li><li>Present findings and outputs to clients with support from senior team members<\/li><li>Take ownership of defined workstreams or tasks within larger projects<\/li><li>Support implementation of recommendations and track progress against plans<\/li><li>Work closely with project leads, consultants, and client stakeholders to deliver outcomes on time and to quality<\/li><\/ul><p><\/p><p><b>What success looks like at Consultant level<\/b><\/p><ul><li>You deliver your work to a high standard with limited rework<\/li><li>You can be trusted to own defined pieces of work and meet deadlines<\/li><li>You communicate clearly and adapt your style to different audiences<\/li><li>You build positive relationships with clients and colleagues<\/li><li>You show growing independence while knowing when to seek guidance<\/li><\/ul><p><\/p><p><b>What we\u2019re looking for<\/b><\/p><ul><li>Experience in consulting, professional services, or a comparable analytical or delivery environment<\/li><li>Strong analytical capability, including working with data and drawing meaningful insights<\/li><li>Clear, structured written and verbal communication skills<\/li><li>Ability to develop high-quality presentation and written content with guidance<\/li><li>Confidence working with clients and stakeholders<\/li><li>Strong organisation and prioritisation skills<\/li><li>Curiosity, learning mindset, and interest in industry trends and new ways of working<\/li><\/ul><p><\/p><p><b>How you\u2019ll work<\/b><\/p><ul><li>You put the client at the heart of everything you do<\/li><li>You actively seek feedback and invest in your development<\/li><li>You collaborate openly and contribute positively to team culture<\/li><li>You act with professionalism, integrity, and accountability<\/li><\/ul><p><\/p><p>Take this opportunity to join our collaborative team of game-changers today.<\/p><p><\/p>\",\"ats_external_id\":\"R1717809\",\"location\":\"London, London\",\"job_type\":\"full_time\",\"salary\":\"0.01\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-03-28T00:05:19.990+08:00\",\"created_at\":\"2026-03-26T20:13:06.706+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-London---1st-Floor-44-45-Great-Marlborough-Street\/Consultant---Transformation---Consulting-Service_R1717809\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Strategy\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"London\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"W1F 7JL\",\"primary_location\":{\"id\":\"GB-LON-GREAT-01\",\"wid\":\"c26c745aa4a0101d47a06ac12df90000\",\"descriptor\":\"GBR London - 1st Floor, 44-45 Great Marlborough Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Strategy\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0538\",\"descriptor\":\"Consultant, General Business (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366435\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-London---1st-Floor-44-45-Great-Marlborough-Street\/Consultant---Transformation---Consulting-Service_R1717809\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-London---1st-Floor-44-45-Great-Marlborough-Street\/Consultant---Transformation---Consulting-Service_R1717809\/apply\",\"job_requisition_id\":\"R1717809\"}],\"organizations\":[{\"wid\":\"8149691e3057103dbec6819678f00000\",\"descriptor\":\"W100LQ TPS EMEA Delivery\",\"reference_id\":\"W100LQ\",\"custom_reference_id\":\"W100LQ\",\"company_reference_id\":null},{\"wid\":\"b0f531a49431103d3f28f693b5170000\",\"descriptor\":\"26044 - CONCENTRIX - 980009356\",\"reference_id\":\"980009356\",\"custom_reference_id\":\"980009356\",\"company_reference_id\":null},{\"wid\":\"a77fff4d369b103fcbe8c0f3ec190000\",\"descriptor\":\"COGS (GEO) MTG Consulting SL\",\"reference_id\":\"CATMTGCONSLTDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"emma.richards@concentrix.com\"},\"first_name\":\"Emma Richards (102534118)\"},\"category_groups\":[{\"id\":\"CF Strategy and Design Group\",\"wid\":\"d649f60fbab010107a3205b0f0a40000\",\"descriptor\":\"Strategy and Design Group\"}],\"job_requisition\":{\"id\":\"R1717809\",\"wid\":\"fb5ab2f95d68101fa95525437ee40000\",\"descriptor\":\"Consultant \u2013 Transformation & Consulting Service\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><\/p><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1675\",\"campaign_id\":\"245\",\"campaign_title\":\"Sr. Advisor I, Technical Support - Bilingual R1657926\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Specialist (Flemish-speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Solution Specialist in Malaga (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><br \/>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Solution Specialist in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><br \/>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>As part of our sales organization, you will work with a customer segment where you can make a real difference, Small and Medium-sized companies. The position requires a combination of technical and communication skills, and the ability to work independently and collaboratively in a fast-paced environment. A core part of the role is to advance the engagement process so that targets for the account portfolio are met.\u00a0<\/p><p><\/p><p>As a <b>Solution Specialist<\/b> in our team, you will:\u00a0<\/p><p>- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent and Partner Connection Manager<\/p><p>- Present the Cloud solutions value propositions and differentiation that align to customer\u2019s business objectives and IT initiatives, based on your expertise in solution selling techniques and selling cloud-based solutions - Provide technical product overview and insights pertinent to customer need and usage scenarios<\/p><p>- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud<\/p><p>- Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/p><p>- Demonstrate aspects of the technical and business solution to customers over Teams<\/p><p>- Conduct group and one-on-one trainings across the Center on subjects of expertise\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are proficient or bilingual in Flemish and fluent in English<br \/>- Have 3-6&#43; years of technology related sales or business development experience<br \/>- Minimum Fundamentals certification is required\u00a0<br \/>- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions<br \/>- Understand cloud deployment and adoption planning<br \/>- Possess experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology<br \/>- Have an understanding and passion for cloud computing technologies, business drivers, and emerging computing trends<br \/>- Possess a proven track record of outstanding performance and achieving goals<br \/>- Have exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role<br \/>- Are success-driven, works well in a diverse team and enjoy a dynamic and changing environment\u00a0<\/p><p>It will be a plus if you:\u00a0<\/p><p>- Have L200 certification<br \/>- Can demonstrate knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions\u00a0<\/p><p><\/p><p><b>What is in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your <b>unique lifestyle:<\/b><\/p><p>- Full-time permanent Spanish contract, 39h\/week: Monday to Friday 09:00\u00a0\u00a0to 18:00.<\/p><p>- We also help you with what you need to start working and living in Spain<\/p><p>- Competitive salary package 36.000 euros gross\/year &#43; up to 6.000 euros bonus gross\/year and private medical insurance<\/p><p>- Full paid training for the company and the products you will be working on<\/p><p>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p>- Relocation support*<\/p><p>- Career development program and specialized courses<\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><i>R1657926<\/i><\/p>\",\"ats_external_id\":\"R1657926\",\"location\":\"Valencia, Malaga\",\"job_type\":\"full_time\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T12:05:41.469+02:00\",\"created_at\":\"2026-03-26T20:06:02.982+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"English\",\"Flemish\"],\"recruiter\":{\"email\":{\"address\":\"eszterkornelia.csorba@concentrix.com\"},\"first_name\":\"Csorba, Eszter Kornelia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"},{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"},{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2956\",\"descriptor\":\"Sr. Advisor I, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362810\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Solution-Specialist--Flemish-speaking----Hybrid---Cloud-Solutions-MV02_R1657926-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Solution-Specialist--Flemish-speaking----Hybrid---Cloud-Solutions-MV02_R1657926-5\/apply\",\"job_requisition_id\":\"R1657926\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"marta.cutillas@concentrix.com\"},\"first_name\":\"Marta Cutillas Gallego (103148842)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1657926\",\"wid\":\"0f06837a6e28102352c5b68cdd5f0000\",\"descriptor\":\"Solution Specialist (Flemish-speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1676\",\"campaign_id\":\"243\",\"campaign_title\":\"Live Expert- FR - Advisor I, B2B Sales R1710730\",\"campaign_type\":\"job_application\",\"job_title\":\"Live Expert (French-speaking) On-site - High Tech Industry - HE03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Live Expert in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p><\/p><p>As a <b>Live Expert <\/b>on our team, you will:\u202f\u202f\u00a0<\/p><p><\/p><p>- To be a face of our client on social platforms and marketing videos \u00a0<br \/>- Demonstrate products and features via inbound video calls \u00a0<br \/>- Increase sales and market share through your interactions \u00a0<br \/>- Deliver excellent customer service on each call by answering queries efficiently and confidently \u00a0<br \/>- Maintain an expert understanding of products \u00a0<br \/>- Merchandising, maintaining, and reporting on inventory \u00a0<br \/>- Scriptwriting and translations, presenting training content, support for filming tasks \u00a0<br \/>- Sales chat, answering questions on the website\u00a0\u00a0<\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in French and advanced English<br \/>- Have previous customer service and\/or sales experience \u00a0<br \/>- Have passion or previous work experience within technology \u00a0<br \/>- Are friendly and have an engaging personality \u00a0<br \/>- Are comfortable working in a training and sales environment \u00a0<br \/>- Are comfortable working in front of camera \u00a0<br \/>- Are personable, energetic, self-motivated, positive, team player \u00a0<br \/>- Eager to tackle challenges and changes \u00a0<br \/>- Have strong communication skills\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 9:00 to 18:00\u00a0<br \/>- Salary 19 376 euros gross\/year &#43; up to 3.000 euros gross\/year in bonus\u00a0&#43; Private Medical Insurance<br \/>- Great location in\u202fBarcelona\u00a0<br \/>- Bring-a-friend (referral) bonus opportunities\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, language classes and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u202f<\/i>\u202f\u00a0<\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u202f\u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1710730\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-12T12:09:19.014+02:00\",\"created_at\":\"2026-03-26T20:06:01.798+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"French\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"aileen.albayalde@concentrix.com\"},\"first_name\":\"Albayalde, Aileen Jill\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102542229\",\"wid\":\"da7d7d2449a21010333022fc37780004\",\"descriptor\":\"Aileen Jill Albayalde (102542229)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368822\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Live-Expert--French-speaking--On-site---High-Tech-Industry---HE03_R1710730\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Live-Expert--French-speaking--On-site---High-Tech-Industry---HE03_R1710730\/apply\",\"job_requisition_id\":\"R1710730\"}],\"organizations\":[{\"wid\":\"598e7abcf5cd101ee79da64c2aff0000\",\"descriptor\":\"20005 - Hpinc - WHSBTSPAIN132\",\"reference_id\":\"WHSBTSPAIN132\",\"custom_reference_id\":\"WHSBTSPAIN132\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"598e7abcf5cd101ef572da36a87e0000\",\"descriptor\":\"W0ZNLP P_Sbt_Spain_Hpi Live\",\"reference_id\":\"W0ZNLP\",\"custom_reference_id\":\"W0ZNLP\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"quentin.guerin@concentrix.com\"},\"first_name\":\"Quentin Roland Guerin (102539206)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710730\",\"wid\":\"ccd8ef1ec0e51018f2426f43c48f0000\",\"descriptor\":\"Live Expert (French-speaking) On-site - High Tech Industry - HE03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"119\",\"campaign_id\":\"111\",\"campaign_title\":\"Advisor I, Customer Service R1664363\",\"campaign_type\":\"job_application\",\"job_title\":\"San Isidro ATC EN\",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"San Isidro\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Achieve specific sales targets and maximizing sale opportunities on each and every call<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer billing questions by talking through components of customer accounts<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of sales experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication and negotiation skills required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Basic computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast paced environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 High school diploma with zero to six months of sales experience preferred\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664363\",\"location\":\"San Isidro, Lima\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T18:59:07.183-05:00\",\"created_at\":\"2026-03-26T18:27:22.286-05:00\",\"latitude\":\"-9.189967\",\"longitude\":\"-75.015152\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"San Isidro\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"PE-LIM-SANLU-01\",\"wid\":\"071c55911ca81018377751ee0d690000\",\"descriptor\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"nahorimilagros.alcantara@concentrix.com\"},\"first_name\":\"Alcantara Zu\u00f1iga, Nahori Milagros\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600330\",\"wid\":\"da7d7d2449a21010318a84ee26350002\",\"descriptor\":\"Cesar Gamio Venegas (102600330)\"},{\"id\":\"102600331\",\"wid\":\"da7d7d2449a21010318a75ebc47f0002\",\"descriptor\":\"Jonnally Cotrina Tarazona (102600331)\"},{\"id\":\"103185348\",\"wid\":\"227b2ad49e7110306d0eb22857890000\",\"descriptor\":\"Victoria Maruja Cervantes Alvino (103185348)\"},{\"id\":\"102600333\",\"wid\":\"da7d7d2449a21010318a5cbb6d020000\",\"descriptor\":\"Katty Reyes Vilchez (102600333)\"},{\"id\":\"102600334\",\"wid\":\"da7d7d2449a21010318a50bb9ffa0001\",\"descriptor\":\"Rosa Llontop Honorio (102600334)\"},{\"id\":\"102630854\",\"wid\":\"c5682ed6077b10155e795ad4a64a0000\",\"descriptor\":\"Miluska Vargas Sernaque (102630854)\"},{\"id\":\"102600335\",\"wid\":\"da7d7d2449a21010318a41b9cbfa0000\",\"descriptor\":\"Yohana Quijandria Quispe (102600335)\"},{\"id\":\"102600336\",\"wid\":\"da7d7d2449a21010318a335125d30001\",\"descriptor\":\"Gabriela Guzman Ochoa (102600336)\"},{\"id\":\"102600338\",\"wid\":\"da7d7d2449a21010318a167f77880000\",\"descriptor\":\"Lucy Chamorro Zumaeta (102600338)\"},{\"id\":\"102600340\",\"wid\":\"da7d7d2449a21010318a08b161f40001\",\"descriptor\":\"Giuliana Goicochea Bravo (102600340)\"},{\"id\":\"103157071\",\"wid\":\"d67f4064a0151016df5268c041110000\",\"descriptor\":\"Lady Vanesa Auccapuma Pablo (103157071)\"},{\"id\":\"103228388\",\"wid\":\"7c82456f73dd1031efa3b9328eb00000\",\"descriptor\":\"Iosiv Libiak Israel Cornejo Bre\u00f1a (103228388)\"},{\"id\":\"102600350\",\"wid\":\"da7d7d2449a210103189b710cf110000\",\"descriptor\":\"Joa Choque Apaza (102600350)\"},{\"id\":\"102600351\",\"wid\":\"da7d7d2449a210103189a9db11650001\",\"descriptor\":\"Jesus Guzman Perez (102600351)\"},{\"id\":\"102621770\",\"wid\":\"da7d7d2449a2101030def2fd45210001\",\"descriptor\":\"Italo Sanchez Zanabria (102621770)\"},{\"id\":\"102621771\",\"wid\":\"da7d7d2449a2101030dee197e6b90001\",\"descriptor\":\"Brenda Prado Velasquez (102621771)\"},{\"id\":\"103129634\",\"wid\":\"3c75a4625ce9101413dbc7b3a8e10000\",\"descriptor\":\"Daysi Gallo Bendano (103129634)\"},{\"id\":\"102600358\",\"wid\":\"da7d7d2449a2101031895d9b4d610001\",\"descriptor\":\"Valeria Valdivia Ch\u00e1vez (102600358)\"},{\"id\":\"103139666\",\"wid\":\"449b4d065fe01014d006b1be110d0000\",\"descriptor\":\"Patrick Flores Borrero (103139666)\"},{\"id\":\"103181667\",\"wid\":\"4f0d8c666b74101ed6f6d7efaee30000\",\"descriptor\":\"Sergio Gallardo Alcantara (103181667)\"},{\"id\":\"102600360\",\"wid\":\"da7d7d2449a2101031894fcd52160001\",\"descriptor\":\"Alberto Rodriguez Vigil (102600360)\"},{\"id\":\"102600361\",\"wid\":\"da7d7d2449a21010318941650be70000\",\"descriptor\":\"Vanessa Tincopa Maravi (102600361)\"},{\"id\":\"103228423\",\"wid\":\"e2ece02773e5103682106924e4920000\",\"descriptor\":\"Nelida Paucar Peralta (103228423)\"},{\"id\":\"103152293\",\"wid\":\"2b873597909610195085e772e35f0000\",\"descriptor\":\"Roxana Milagros Torres Mendez (103152293)\"},{\"id\":\"102600367\",\"wid\":\"da7d7d2449a210103188e7556ced0001\",\"descriptor\":\"Christie Villarreal Sosa (102600367)\"},{\"id\":\"103003236\",\"wid\":\"d3c312bfee22102580e2e046df1f0000\",\"descriptor\":\"Zulema Lopez Ramos (103003236)\"},{\"id\":\"103075791\",\"wid\":\"ad68ba4282c110038814f71955300000\",\"descriptor\":\"Maly Calsina Ramirez (103075791)\"},{\"id\":\"103152126\",\"wid\":\"1f22dd0a93ec101ddd048fe947110000\",\"descriptor\":\"Jessica Ivone Bardalez de la Cruz (103152126)\"},{\"id\":\"103228392\",\"wid\":\"6eee0738f67f1036807b5eaa1e2a0000\",\"descriptor\":\"Nahori Milagros Alcantara Zu\u00f1iga (103228392)\"},{\"id\":\"103160746\",\"wid\":\"7e8bf299ebcc102100a72934703d0000\",\"descriptor\":\"Gianella Sof\u00eda Romero Velarde (103160746)\"},{\"id\":\"103418041\",\"wid\":\"fedde5c1af281030200ca41a1dc10000\",\"descriptor\":\"Vivian Scarlett Segura Esquivel (103418041)\"},{\"id\":\"103468349\",\"wid\":\"97d317aa4de710015abede8f6dc20000\",\"descriptor\":\"Rita Inga Rodenas (103468349)\"},{\"id\":\"103444419\",\"wid\":\"92bc49290dc71038e5fae4c555020000\",\"descriptor\":\"David Sau\u00f1i Pimentel (103444419)\"},{\"id\":\"103164680\",\"wid\":\"a0e39b10d8621021f0c88f0b02b80000\",\"descriptor\":\"Jhonny Alexander Sarango Pantoja (103164680)\"},{\"id\":\"103087776\",\"wid\":\"178438b23ebc10060217ccd98e160000\",\"descriptor\":\"Jesus Diestra Castillo (103087776)\"},{\"id\":\"103100253\",\"wid\":\"bf8fb8cb1a6b1009afd02844494e0000\",\"descriptor\":\"Scarlet Alva Trujillo (103100253)\"},{\"id\":\"103125277\",\"wid\":\"ea35ccb7f036101235ba69a929080000\",\"descriptor\":\"Maria fe Campos Jaramillo (103125277)\"},{\"id\":\"102630295\",\"wid\":\"c5682ed6077b10155e76c44af9c90000\",\"descriptor\":\"Clarissa Chiroque Castro (102630295)\"},{\"id\":\"102630292\",\"wid\":\"c5682ed6077b10155e76a517e89c0002\",\"descriptor\":\"Ruth Velasque Espinoza (102630292)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356598\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Retention-EN_R1664363\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Retention-EN_R1664363\/apply\",\"job_requisition_id\":\"R1664363\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rene.quintanilla1@concentrix.com\"},\"first_name\":\"Rene Quintanilla Saravia (102597927)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664363\",\"wid\":\"160d3372f9a910284ec8f06c1f4d0000\",\"descriptor\":\"San Isidro ATC EN\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"120\",\"campaign_id\":\"107\",\"campaign_title\":\"Advisor I, Sales R1550877\",\"campaign_type\":\"job_application\",\"job_title\":\"ASESOR TELEF\u00d3NICO DE ATENCI\u00d3N AL CLIENTE BILING\u00dcE\",\"street\":\"PER Lima - Av Primavera 1013\",\"address\":\"PER Lima - Av Primavera 1013\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15039\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"El puesto de Asesor I de Ventas interact\u00faa con los clientes a trav\u00e9s de llamadas entrantes, salientes o por Internet con el fin de vender productos y servicios b\u00e1sicos. Este puesto es responsable de procesar pedidos y ventas de clientes, proporcionar\/recibir informaci\u00f3n, vender productos\/servicios a clientes y brindar soporte b\u00e1sico de servicio al cliente.\",\"long_description\":\"<p>Funciones esenciales\/responsabilidades principales<\/p><p><br \/>\u2022 Lograr objetivos de ventas espec\u00edficos y maximizar las oportunidades de venta en todas y cada una de las llamadas<\/p><p>\u2022 Utilizar t\u00e9cnicas de sondeo y\/o guiones para determinar las necesidades del cliente y ofrecer el producto o servicio m\u00e1s adecuado para abordar sus necesidades<\/p><p>\u2022 Mantener un amplio conocimiento de los productos, precios, promociones y procedimientos<\/p><p>\u2022 Garantizar que el servicio prestado a nuestros clientes cumpla con los objetivos de ventas contractuales y otros indicadores clave de rendimiento (KPI)<\/p><p>\u2022 Saludar a los clientes de manera cort\u00e9s, amistosa y profesional utilizando los procedimientos acordados<\/p><p>\u2022 Escuchar atentamente las necesidades e inquietudes del cliente; demostrar empat\u00eda mientras se maximiza la oportunidad de construir una relaci\u00f3n con el cliente<\/p><p>\u2022 Aclarar los requisitos del cliente; sondear para comprender, usar herramientas y recursos para brindar una resoluci\u00f3n adecuada al cliente<\/p><p>\u2022 Preparar un trabajo completo y preciso, incluida la anotaci\u00f3n adecuada de las cuentas seg\u00fan sea necesario<\/p><p>\u2022 Participar en actividades dise\u00f1adas para mejorar la satisfacci\u00f3n del cliente y el rendimiento de ventas<\/p><p>\u2022 Responder preguntas de facturaci\u00f3n hablando sobre los componentes de las cuentas de los clientes<\/p><p>Perfil del candidato<br \/>\u2022 Se prefiere diploma de escuela secundaria con tres a seis meses de experiencia en ventas<\/p><p>\u2022 Cort\u00e9s con una fuerte orientaci\u00f3n al servicio al cliente<\/p><p>\u2022 Se requieren fuertes habilidades de comunicaci\u00f3n y negociaci\u00f3n<\/p><p>\u2022 Capacidad para comunicarse de manera efectiva, tanto escrita como verbal<\/p><p>\u2022 Habilidad para realizar m\u00faltiples tareas; incluida la capacidad de ser flexible y adaptarse r\u00e1pidamente a los cambios<\/p><p>\u2022 Habilidades b\u00e1sicas de navegaci\u00f3n inform\u00e1tica y conocimiento de PC<\/p><p>\u2022 Tolerancia al trabajo repetitivo en un entorno de ritmo r\u00e1pido<\/p><p>\u2022 Capacidad para trabajar como miembro de un equipo, as\u00ed como de forma independiente<\/p><p>\u2022 Confiable con atenci\u00f3n competente a los detalles<\/p><p>\u2022 Demostrar paciencia en todas las situaciones de contacto con el cliente; incluido el mantenimiento de un tono y modales agradables y profesionales<\/p><p>\u2022 Capaz de rotar turnos, seg\u00fan sea necesario<\/p><p>\u2022 Seg\u00fan la ubicaci\u00f3n y\/o el programa, es posible que se requiera experiencia\/habilidades adicionales<\/p><p><\/p><p>*Los requisitos del trabajo pueden variar seg\u00fan el pa\u00eds y no contravendr\u00e1n ninguna ley local<\/p><p><\/p><p>Funci\u00f3n del marco profesional<\/p><p><\/p><p>Tiene el conjunto de habilidades b\u00e1sicas requeridas por el programa para realizar tareas de rutina dentro de procesos simples, pero carece de conocimiento espec\u00edfico del programa\/producto. Trabaja con supervisi\u00f3n cercana y procedimientos claramente definidos. Empieza a demostrar familiaridad con la terminolog\u00eda del cliente, los est\u00e1ndares operativos y los procedimientos. Principiante sin niveles de desempe\u00f1o m\u00e9trico sostenidos.<\/p><p><\/p><p>Informaci\u00f3n geogr\u00e1fica complementaria<\/p><p><br \/>EL RECLUTADOR INGRESE EL IDIOMA CORRESPONDIENTE:<\/p><p><\/p><p>ALEMANIA: esta descripci\u00f3n del puesto no se aplica a los empleados en Alemania.<\/p><p><\/p><p>REINO UNIDO: EXCLUYA LA INFORMACI\u00d3N DE LA ESCUELA SECUNDARIA EN LA SECCI\u00d3N DEL PERFIL DEL CANDIDATO<\/p><p><\/p><p>FILIPINAS<\/p><p>\u2022 M\u00ednimo de dos a\u00f1os de educaci\u00f3n universitaria. No se requiere experiencia previa en centros de llamadas<\/p><p>\u2022 Capacidad para pensar con claridad y poder explicar problemas simples de manera efectiva, tanto por escrito como verbalmente<\/p><p><\/p><p>INDIA<\/p><p>\u2022 Se prefiere diploma de escuela secundaria con cero a seis meses de experiencia en ventas<\/p><p>\u2022 Capacidad para comunicarse de manera efectiva, tanto por escrito como verbalmente<\/p><p>\u2022 Escuchar atentamente las necesidades e inquietudes de los clientes; demostrar empat\u00eda<\/p><p>\u2022 Aclarar los requisitos del cliente; investigar y confirmar la comprensi\u00f3n de los requisitos o el problema<\/p><p>\u2022 Confirmar la comprensi\u00f3n del cliente de la soluci\u00f3n y proporcionar educaci\u00f3n adicional al cliente seg\u00fan sea necesario<\/p><p>\u2022 Capacidad de aprender, incluidas s\u00f3lidas habilidades para la resoluci\u00f3n de problemas<\/p><p>\u2022 Demostrar s\u00f3lidas habilidades de investigaci\u00f3n y resoluci\u00f3n de problemas<\/p><p>\u2022 Debe ser capaz de manejar consultas complejas<\/p><p>\u2022 Debe ser capaz de resolver las consultas de los clientes de forma independiente<\/p><p><\/p><p>Descargo de responsabilidad<\/p><p><br \/>Las declaraciones anteriores tienen como objetivo describir la naturaleza general y el nivel de trabajo que realizan las personas asignadas a este trabajo. No pretenden ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas del personal que trabaja dentro de este puesto.<\/p><p>Concentrix es un empleador con igualdad de oportunidades. Concentrix eval\u00faa a los solicitantes calificados sin tener en cuenta la raza, el color, la religi\u00f3n, el g\u00e9nero, el origen nacional, la edad, la orientaci\u00f3n sexual, la identidad o expresi\u00f3n de g\u00e9nero, el estado de veterano protegido, el estado de discapacidad o cualquier otra caracter\u00edstica protegida legalmente.<\/p>\",\"ats_external_id\":\"R1550877\",\"location\":\"Lima, Lima\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T18:59:03.564-05:00\",\"created_at\":\"2026-03-26T18:27:21.338-05:00\",\"latitude\":\"-9.189967\",\"longitude\":\"-75.015152\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lima\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"15039\",\"primary_location\":{\"id\":\"PE-LIM-CHACA-01\",\"wid\":\"dbc9f0a81910101d479edcb1d5340000\",\"descriptor\":\"PER Lima - Av Primavera 1013\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"scarlet.alva@concentrix.com\"},\"first_name\":\"Alva Trujillo, Scarlet\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600330\",\"wid\":\"da7d7d2449a21010318a84ee26350002\",\"descriptor\":\"Cesar Gamio Venegas (102600330)\"},{\"id\":\"102600334\",\"wid\":\"da7d7d2449a21010318a50bb9ffa0001\",\"descriptor\":\"Rosa Llontop Honorio (102600334)\"},{\"id\":\"102630854\",\"wid\":\"c5682ed6077b10155e795ad4a64a0000\",\"descriptor\":\"Miluska Vargas Sernaque (102630854)\"},{\"id\":\"102600336\",\"wid\":\"da7d7d2449a21010318a335125d30001\",\"descriptor\":\"Gabriela Guzman Ochoa (102600336)\"},{\"id\":\"102600340\",\"wid\":\"da7d7d2449a21010318a08b161f40001\",\"descriptor\":\"Giuliana Goicochea Bravo (102600340)\"},{\"id\":\"103464194\",\"wid\":\"b40207992287104000dca0bf900c0000\",\"descriptor\":\"Dayanna Benancio Vasquez (103464194)\"},{\"id\":\"102600350\",\"wid\":\"da7d7d2449a210103189b710cf110000\",\"descriptor\":\"Joa Choque Apaza (102600350)\"},{\"id\":\"103450422\",\"wid\":\"65d8044bdf5b103b084ba49065ab0000\",\"descriptor\":\"Sandro Paolo Castro Flores (103450422)\"},{\"id\":\"102600351\",\"wid\":\"da7d7d2449a210103189a9db11650001\",\"descriptor\":\"Jesus Guzman Perez (102600351)\"},{\"id\":\"102621770\",\"wid\":\"da7d7d2449a2101030def2fd45210001\",\"descriptor\":\"Italo Sanchez Zanabria (102621770)\"},{\"id\":\"102621771\",\"wid\":\"da7d7d2449a2101030dee197e6b90001\",\"descriptor\":\"Brenda Prado Velasquez (102621771)\"},{\"id\":\"103129634\",\"wid\":\"3c75a4625ce9101413dbc7b3a8e10000\",\"descriptor\":\"Daysi Gallo Bendano (103129634)\"},{\"id\":\"102600358\",\"wid\":\"da7d7d2449a2101031895d9b4d610001\",\"descriptor\":\"Valeria Valdivia Ch\u00e1vez (102600358)\"},{\"id\":\"102600361\",\"wid\":\"da7d7d2449a21010318941650be70000\",\"descriptor\":\"Vanessa Tincopa Maravi (102600361)\"},{\"id\":\"102600367\",\"wid\":\"da7d7d2449a210103188e7556ced0001\",\"descriptor\":\"Christie Villarreal Sosa (102600367)\"},{\"id\":\"103003236\",\"wid\":\"d3c312bfee22102580e2e046df1f0000\",\"descriptor\":\"Zulema Lopez Ramos (103003236)\"},{\"id\":\"103075791\",\"wid\":\"ad68ba4282c110038814f71955300000\",\"descriptor\":\"Maly Calsina Ramirez (103075791)\"},{\"id\":\"102600092\",\"wid\":\"da7d7d2449a210103197c49791d30001\",\"descriptor\":\"Ana Gonzales Flores (102600092)\"},{\"id\":\"103456706\",\"wid\":\"e62c362a2ce6103d30e14e51b7bb0000\",\"descriptor\":\"Gabriela Chumbiauca Meza (103456706)\"},{\"id\":\"103446881\",\"wid\":\"6ee05b5590041039877e54695a1a0000\",\"descriptor\":\"Claudia Guerrero Trujillo (103446881)\"},{\"id\":\"103160746\",\"wid\":\"7e8bf299ebcc102100a72934703d0000\",\"descriptor\":\"Gianella Sof\u00eda Romero Velarde (103160746)\"},{\"id\":\"103418041\",\"wid\":\"fedde5c1af281030200ca41a1dc10000\",\"descriptor\":\"Vivian Scarlett Segura Esquivel (103418041)\"},{\"id\":\"103468349\",\"wid\":\"97d317aa4de710015abede8f6dc20000\",\"descriptor\":\"Rita Inga Rodenas (103468349)\"},{\"id\":\"102600247\",\"wid\":\"da7d7d2449a21010318ef202e34a0001\",\"descriptor\":\"Alexis Ocampo Perez (102600247)\"},{\"id\":\"103444419\",\"wid\":\"92bc49290dc71038e5fae4c555020000\",\"descriptor\":\"David Sau\u00f1i Pimentel (103444419)\"},{\"id\":\"103164680\",\"wid\":\"a0e39b10d8621021f0c88f0b02b80000\",\"descriptor\":\"Jhonny Alexander Sarango Pantoja (103164680)\"},{\"id\":\"103100253\",\"wid\":\"bf8fb8cb1a6b1009afd02844494e0000\",\"descriptor\":\"Scarlet Alva Trujillo (103100253)\"},{\"id\":\"103125277\",\"wid\":\"ea35ccb7f036101235ba69a929080000\",\"descriptor\":\"Maria fe Campos Jaramillo (103125277)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0610\",\"descriptor\":\"Advisor I, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-285475\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/ASESOR-TELEFNICO-DE-ATENCIN-AL-CLIENTE-BILINGE_R1550877\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/ASESOR-TELEFNICO-DE-ATENCIN-AL-CLIENTE-BILINGE_R1550877\/apply\",\"job_requisition_id\":\"R1550877\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rebeca.mendoza@concentrix.com\"},\"first_name\":\"Rebeca Mendoza Zapata (102601065)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1550877\",\"wid\":\"6c60f410ca4a1007373921e79c5b0000\",\"descriptor\":\"ASESOR TELEF\u00d3NICO DE ATENCI\u00d3N AL CLIENTE BILING\u00dcE\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1158\",\"campaign_id\":\"14658\",\"campaign_title\":\"Solution Architect (TCF) R1717784\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"M\/F\/D\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><span>We are looking for a principal (L4), qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect<span>\u00a0<\/span><b>with strong technical skills<\/b>. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/span><\/p><p><\/p><p>Overview<\/p><ul><li>Location: Germany<\/li><li>Language: German and fluent English<\/li><li>Travel: less than 20% is expected<\/li><li>Years of Experience: 15&#43;<\/li><\/ul><p><\/p><p>Mandatory Experience Profile<\/p><ul><li>The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.<\/li><li><span>Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.<\/span><\/li><li>15&#43; years of experience in cloud technologies, information technology (IT) consulting\/support, systems administration, system architecture, OR equivalent experience.<\/li><li>Expert knowledge in Dynamics 365 CE apps, such as Sales, Customer Insights, Customer Service, and Field Service<\/li><li>Strong proficiency in developing, optimizing, and maintaining solutions and architecture of D365 CE apps and model-driven apps.<ul><li>Design, customize, and administer UI and business logic using the Power Platform.<\/li><li>Being able to conduct code reviews for C#, JavaScript, and TypeScript.<\/li><li>Experience with Azure Application Insights and designing Kusto queries to investigate and mitigate performance issues.<\/li><li>Having a basic understanding of network performance indicators and the ability to read network traces.<\/li><\/ul><\/li><li>Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.<ul><li><span>Familiarity with integrating data from Dataverse and other sources.<\/span><\/li><li><span>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/span><\/li><\/ul><\/li><li>Strong ability to engage with key technical stakeholders and business decision makers.<\/li><li><span>Ability to effectively resolve complex Power Apps issues and architectural challenges using strong analytical and collaborative skills, with demonstrated experience delivering clear findings reports and presenting actionable recommendations to stakeholders.<\/span><\/li><li>Strong commitment to staying updated on modern engineering practices and tools.<\/li><li><span>Experience in customer-facing roles.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p>Desirable requirements<\/p><ul><li>Experience with Power FX.<\/li><li>Architect and Functional Consultant level Microsoft certifications are preferred.<\/li><\/ul>\",\"ats_external_id\":\"R1717784\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T04:07:24.248+08:00\",\"created_at\":\"2026-03-26T18:06:15.720+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY1OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717784\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372491\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717784\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717784\/apply\",\"job_requisition_id\":\"R1717784\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paula.gibson@concentrix.com\"},\"first_name\":\"Paula Gibson (100788922)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1717784\",\"wid\":\"e47cf9af7937101fa4e9b38d03c50000\",\"descriptor\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"58\",\"campaign_id\":\"302\",\"campaign_title\":\"Advisor I, Blended Support R1707978\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service-Pavas-Advance Eng\",\"street\":\"CRI San Jose - Jacks\",\"address\":\"CRI San Jose - Jacks\",\"city\":\"Pavas\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1707978\",\"location\":\"Pavas, San Jose\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T17:59:07.007-06:00\",\"created_at\":\"2026-03-26T17:57:00.047-06:00\",\"latitude\":\"9.748916999999999\",\"longitude\":\"-83.753428\",\"landing_page_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDI?\",\"apply_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pavas\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-USEMB-01\",\"wid\":\"740544c0a47f01f539db9f8e1f113163\",\"descriptor\":\"CRI San Jose - Jacks\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"karen.riverairigoyen@concentrix.com\"},\"first_name\":\"Rivera Irigoyen, Karen Eloisa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101007805\",\"wid\":\"650241275f72100c45d3fc6b65a392c1\",\"descriptor\":\"Karen Rivera Irigoyen (101007805)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0558\",\"descriptor\":\"Advisor I, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361232\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---Jacks\/Customer-Service-Pavas-Advance-Eng_R1707978\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---Jacks\/Customer-Service-Pavas-Advance-Eng_R1707978\/apply\",\"job_requisition_id\":\"R1707978\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"diego.castillo1@concentrix.com\"},\"first_name\":\"Diego Castillo Brenes (920068)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707978\",\"wid\":\"09ef53328614101507c3b5e86d3b0000\",\"descriptor\":\"Customer Service-Pavas-Advance Eng\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-costarica\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"185\",\"campaign_id\":\"618\",\"campaign_title\":\"Mondelez\/ English \/ Fulfillment\",\"campaign_type\":\"job_application\",\"job_title\":\"Office Advisor with English\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Fantastic opportunities working with the world's leading snack brand!<\/p>\\n<p>Concentrix collaborates with the world&rsquo;s leading snack manufacturer, which holds leading market shares in every category in which it competes, and maintains the No. 1 position globally in biscuits, chocolate, and candy. You will be the first point of contact, taking calls, responding to emails, and addressing web enquiries from consumers. You will have your customer service radar switched on and be ready to showcase your excellent communication skills, providing each customer with a professional and detailed response. In this role, you will provide support for a variety of brands and be required to remain knowledgeable on all brands and products, as well as maintain up-to-date knowledge on all the processes to support our consumers<br \/>&nbsp;<\/p>\\n<p><strong>Want your weekends free? Not a problem!<\/strong><br \/><strong>Our lines are open 9:00 am-6:00 pm Monday to Friday to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li>You are fluent in English<\/li>\\n<li>You are experienced with MS Excel<\/li>\\n<li>Strong attention to details<\/li>\\n<li>You are customer service oriented<\/li>\\n<li>Have excellent interpersonal skills, self-confidence and are a strong team player<\/li>\\n<li>Have analytical and problem-solving skills<\/li>\\n<li>Ability to work from our office in Sofia<\/li>\\n<\/ul>\\n<p><strong>Your day-to-day role:<\/strong><\/p>\\n<ul>\\n<li>Receiving and processing consumer post and&nbsp;incoming stock<\/li>\\n<li>Arranging, packing and shipment of orders<\/li>\\n<li>Overseeing, reporting &amp; tracking inventory\/stock.<\/li>\\n<li>Undertake weekly and monthly billing and financials<\/li>\\n<li>Processing invoices<\/li>\\n<li>Providing accurate information and maintain detailed and in-depth checks<\/li>\\n<\/ul>\\n<ul>\\n<li>Ensuring that all deadlines are met consistently<\/li>\\n<\/ul>\\n<p><br \/><strong>What do we offer?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between 9:00 a.m. &ndash; 18:00 p.m., Monday &ndash; Friday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Amafing office environement&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits include Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"952322213\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-07T02:59:02.544+03:00\",\"created_at\":\"2026-03-26T17:50:19.639+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"186\",\"campaign_id\":\"617\",\"campaign_title\":\"LI Revive \/ Italian \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Reactivation Executive with Italian language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<h2 style=\\\"text-align: justify;\\\"><strong>What the role looks like:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Reach out to former customers and encourage them to start using our products again.<\/li>\\n<li>Manage your client accounts, build strong relationships, and support their long\u2011term success.<\/li>\\n<li>Create and follow a clear plan for growing your business portfolio.<\/li>\\n<li>Work toward reactivating old accounts and meeting new spending targets.<\/li>\\n<li>Build new relationships with former customers and help increase their revenue in key product areas.<\/li>\\n<li>Meet your sales targets and identify new opportunities with B2B clients in the marketing field.<\/li>\\n<li>Communicate with clients through email, phone, and online meetings.<\/li>\\n<li>Understand each client&rsquo;s goals and provide the best marketing recommendations to support their needs.<\/li>\\n<li>Help clients understand their opportunities and turn their marketing goals into real actions.<\/li>\\n<li>Act as the main point of contact for your clients and provide the right solutions when needed.<\/li>\\n<li>Stay up to date on products, best practices, and industry standards.<\/li>\\n<li>Meet quarterly sales goals and other KPIs.<\/li>\\n<li class=\\\"css-v55p23\\\">Work model: Onside (for the first 4-6 months) then move to hybrid (Wed and Thu - office based)<\/li>\\n<li class=\\\"css-v55p23\\\">Working hours: <strong>Mon &ndash; Fr 10:00 &ndash; 19:00<\/strong><\/li>\\n<\/ul>\\n<h2 style=\\\"text-align: justify;\\\"><strong>Your profile:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Understanding of sales strategies and the sales pipeline.<\/li>\\n<li>Fluent in Italian and English languages (written and spoken).<\/li>\\n<li>Experience in customer service, sales, or an outsourcing environment.<\/li>\\n<li>Ability to use a value\u2011based selling approach in a fast\u2011paced environment.<\/li>\\n<li>Experience in marketing.<\/li>\\n<li>Ability to identify growth opportunities and increase customer investment.<\/li>\\n<li>Strong organizational skills, self\u2011discipline, and motivation.<\/li>\\n<li>Good knowledge of MS Office.<\/li>\\n<li>Experience with CRM tools is a plus.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Monthly transportation\/internet allowance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Additional medical plan: health and dental care (fully covered by the employer)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Life insurance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Voluntary Sport Card (Multisport)<\/li>\\n<li class=\\\"css-v55p23\\\"><span data-teams=\\\"true\\\">Quarterly performance based bonuses<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"2876927563\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T15:08:30.941+03:00\",\"created_at\":\"2026-03-26T17:07:47.735+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"187\",\"campaign_id\":\"616\",\"campaign_title\":\"LI Revive \/ French \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Reactivation Executive with French language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<h2 style=\\\"text-align: justify;\\\"><strong>What the role looks like:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Reach out to former customers and encourage them to start using our products again.<\/li>\\n<li>Manage your client accounts, build strong relationships, and support their long\u2011term success.<\/li>\\n<li>Create and follow a clear plan for growing your business portfolio.<\/li>\\n<li>Work toward reactivating old accounts and meeting new spending targets.<\/li>\\n<li>Build new relationships with former customers and help increase their revenue in key product areas.<\/li>\\n<li>Meet your sales targets and identify new opportunities with B2B clients in the marketing field.<\/li>\\n<li>Communicate with clients through email, phone, and online meetings.<\/li>\\n<li>Understand each client&rsquo;s goals and provide the best marketing recommendations to support their needs.<\/li>\\n<li>Help clients understand their opportunities and turn their marketing goals into real actions.<\/li>\\n<li>Act as the main point of contact for your clients and provide the right solutions when needed.<\/li>\\n<li>Stay up to date on products, best practices, and industry standards.<\/li>\\n<li>Meet quarterly sales goals and other KPIs.<\/li>\\n<li class=\\\"css-v55p23\\\">Work model: Hybrid (<strong>Wednesday<\/strong> and <strong>Thursday office<\/strong>)<\/li>\\n<li class=\\\"css-v55p23\\\">Working hours: <strong>Mon &ndash; Fr 10:00 &ndash; 19:00<\/strong><\/li>\\n<\/ul>\\n<h2 style=\\\"text-align: justify;\\\"><strong>Your profile:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Understanding of sales strategies and the sales pipeline.<\/li>\\n<li>Fluent in French and English languages (written and spoken).<\/li>\\n<li>Experience in customer service, sales, or an outsourcing environment.<\/li>\\n<li>Ability to use a value\u2011based selling approach in a fast\u2011paced environment.<\/li>\\n<li>Experience in marketing.<\/li>\\n<li>Ability to identify growth opportunities and increase customer investment.<\/li>\\n<li>Strong organizational skills, self\u2011discipline, and motivation.<\/li>\\n<li>Good knowledge of MS Office.<\/li>\\n<li>Experience with CRM tools is a plus.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Monthly transportation\/internet allowance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Additional medical plan: health and dental care (fully covered by the employer)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Life insurance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Voluntary Sport Card (Multisport)<\/li>\\n<li class=\\\"css-v55p23\\\"><span data-teams=\\\"true\\\">Quarterly performance based bonuses<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"576946360\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T14:22:09.718+03:00\",\"created_at\":\"2026-03-26T17:05:51.414+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTY?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"188\",\"campaign_id\":\"615\",\"campaign_title\":\"LI Revive \/ Dutch \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Reactivation Executive with Dutch language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<h2 style=\\\"text-align: justify;\\\"><strong>What the role looks like:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Reach out to former customers and encourage them to start using our products again.<\/li>\\n<li>Manage your client accounts, build strong relationships, and support their long\u2011term success.<\/li>\\n<li>Create and follow a clear plan for growing your business portfolio.<\/li>\\n<li>Work toward reactivating old accounts and meeting new spending targets.<\/li>\\n<li>Build new relationships with former customers and help increase their revenue in key product areas.<\/li>\\n<li>Meet your sales targets and identify new opportunities with B2B clients in the marketing field.<\/li>\\n<li>Communicate with clients through email, phone, and online meetings.<\/li>\\n<li>Understand each client&rsquo;s goals and provide the best marketing recommendations to support their needs.<\/li>\\n<li>Help clients understand their opportunities and turn their marketing goals into real actions.<\/li>\\n<li>Act as the main point of contact for your clients and provide the right solutions when needed.<\/li>\\n<li>Stay up to date on products, best practices, and industry standards.<\/li>\\n<li>Meet quarterly sales goals and other KPIs.<\/li>\\n<li class=\\\"css-v55p23\\\">Work model: Hybrid (<strong>Wednesday<\/strong> and <strong>Thursday office<\/strong>)<\/li>\\n<li class=\\\"css-v55p23\\\">Working hours: <strong>Mon &ndash; Fr 10:00 &ndash; 19:00<\/strong><\/li>\\n<\/ul>\\n<h2 style=\\\"text-align: justify;\\\"><strong>Your profile:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Understanding of sales strategies and the sales pipeline.<\/li>\\n<li>Fluent in Dutch and English languages (written and spoken).<\/li>\\n<li>Experience in customer service, sales, or an outsourcing environment.<\/li>\\n<li>Ability to use a value\u2011based selling approach in a fast\u2011paced environment.<\/li>\\n<li>Experience in marketing.<\/li>\\n<li>Ability to identify growth opportunities and increase customer investment.<\/li>\\n<li>Strong organizational skills, self\u2011discipline, and motivation.<\/li>\\n<li>Good knowledge of MS Office.<\/li>\\n<li>Experience with CRM tools is a plus.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Monthly transportation\/internet allowance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Additional medical plan: health and dental care (fully covered by the employer)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Life insurance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Voluntary Sport Card (Multisport)<\/li>\\n<li class=\\\"css-v55p23\\\"><span data-teams=\\\"true\\\">Quarterly performance based bonuses<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"3194002563\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T02:59:02.436+03:00\",\"created_at\":\"2026-03-26T17:01:27.031+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTU?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"121\",\"campaign_id\":\"85\",\"campaign_title\":\"Advisor II, Technical Support R1550874\",\"campaign_type\":\"job_application\",\"job_title\":\"ATENCI\u00d3N AL CLIENTE SERVICIOS\u00a0EN\u00a0ESPA\u00d1OL\",\"street\":\"PER Lima - Av Primavera 1013\",\"address\":\"PER Lima - Av Primavera 1013\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15039\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"El Asesor I, Posici\u00f3n de ventas interact\u00faa con los clientes a trav\u00e9s de llamadas entrantes, llamadas salientes o a trav\u00e9s de Internet con el fin de vender productos y servicios b\u00e1sicos. Esta posici\u00f3n es responsable de procesar pedidos y ventas de clientes, proporcionar \/ recibir informaci\u00f3n, vender productos \/ servicios de clientes, as\u00ed como proporcionar soporte b\u00e1sico de servicio al cliente.\",\"long_description\":\"<h2><span>Funciones Esenciales\/Responsabilidades Principales<\/span><br \/><span>\u2022 Lograr objetivos de ventas espec\u00edficos y maximizar las oportunidades de venta en todas y cada una de las llamadas<\/span><br \/><br \/><span>\u2022 Utilizar scripts y\/o t\u00e9cnicas de sondeo para determinar las necesidades del cliente y ofrecer el producto o servicio m\u00e1s adecuado para satisfacer sus necesidades<\/span><br \/><br \/><span>\u2022 Mantener un amplio conocimiento de productos, precios, promociones y procedimientos<\/span><\/h2><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Asegurar que el servicio entregado a nuestros clientes cumpla con los objetivos contractuales de ventas y otros indicadores clave de rendimiento (\u2018KPI\u2019)<\/span><br \/><br \/><span>\u2022 saludar\u00e1 a los clientes de una manera cort\u00e9s, amable y profesional utilizando los procedimientos acordados<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Escuche atentamente las necesidades y preocupaciones del cliente; Demuestre empat\u00eda mientras maximiza la oportunidad de construir una relaci\u00f3n con el cliente<\/span><br \/><br \/><span>\u2022 Aclarar los requisitos del cliente; Probar la comprensi\u00f3n, utilizar herramientas y recursos para proporcionar una resoluci\u00f3n adecuada al cliente<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Preparar un trabajo completo y preciso, incluyendo anotar adecuadamente las cuentas seg\u00fan sea necesario<\/span><br \/><br \/><span>\u2022 Participar en actividades dise\u00f1adas para mejorar la satisfacci\u00f3n del cliente y el rendimiento de ventas<\/span><br \/><br \/><span>\u2022 Responder preguntas de facturaci\u00f3n hablando a trav\u00e9s de los componentes de las cuentas de los clientes<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span>Perfil del candidato<\/span><br \/><span>\u2022 Diploma de escuela secundaria con tres a seis meses de experiencia en ventas Preferido<\/span><br \/><br \/><span>\u2022 Cort\u00e9s con fuerte orientaci\u00f3n al servicio al cliente<\/span><br \/><br \/><span>\u2022 Fuerte habilidades de comunicaci\u00f3n y negociaci\u00f3n requeridas<\/span><\/h2><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Capacidad para comunicarse eficazmente, tanto escrita como verbalmente<\/span><br \/><br \/><span>\u2022 Experto en multitarea; incluyendo la capacidad de ser flexible y adaptarse a los cambios r\u00e1pidamente<\/span><br \/><br \/><span>\u2022 Habilidades b\u00e1sicas de navegaci\u00f3n inform\u00e1tica y conocimiento de PC<\/span><br \/><br \/><span>\u2022 Tolerancia para el trabajo repetitivo en un entorno de ritmo r\u00e1pido<\/span><br \/><br \/><span>\u2022 Capacidad para trabajar como miembro del equipo, as\u00ed como de forma independiente<\/span><\/p><p><\/p><p><span>\u2022 Confiable con una atenci\u00f3n competente al detalle<\/span><br \/><br \/><span>\u2022 Demostrar paciencia en todas las situaciones de contacto con el cliente; incluyendo el mantenimiento de un tono y una manera agradable y profesional<\/span><br \/><br \/><span>\u2022 Capaz de rotar turnos, seg\u00fan sea necesario<\/span><br \/><br \/><span>\u2022 Basado en la ubicaci\u00f3n y \/ o el programa, experiencia \/ habilidades adicionales pueden ser requeridas<\/span><br \/><br \/><span>* Los requisitos de trabajo pueden variar seg\u00fan el pa\u00eds y no contravendr\u00e1n ninguna ley local<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span>Rol del Marco de Carrera<\/span><\/h2><p><\/p><p><span>El programa requiere un conjunto de habilidades b\u00e1sicas para realizar tareas rutinarias dentro de procesos simples pero carece de conocimiento espec\u00edfico del programa \/ producto. Trabaja con una supervisi\u00f3n cercana y procedimientos claramente definidos. Comienza a demostrar familiaridad con la terminolog\u00eda del cliente, los est\u00e1ndares operativos y los procedimientos.<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span>Informaci\u00f3n geogr\u00e1fica complementaria<\/span><\/h2><p><span>RECLUTADOR INTRODUZCA EL IDIOMA APLICABLE:<\/span><br \/><br \/><span>ALEMANIA - Esta descripci\u00f3n de trabajo no se aplica a los empleados en Alemania.<\/span><br \/><br \/><span>REINO UNIDO- EXCLUIR INFORMACI\u00d3N DE LA ESCUELA SECUNDARIA EN LA SECCI\u00d3N DE PERFIL DE CANDIDATOS<\/span><br \/><br \/><span>FILIPINAS<\/span><br \/><br \/><span>\u2022 M\u00ednimo de dos a\u00f1os de educaci\u00f3n universitaria. No se requiere experiencia previa en el centro de llamadas<\/span><br \/><br \/><span>\u2022 Capacidad de pensar con claridad y puede explicar cuestiones simples de manera efectiva, tanto escrita como verbalmente<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>INDIA<\/span><br \/><br \/><span>\u2022 Diploma de escuela secundaria con cero a seis meses de experiencia en ventas preferido<\/span><br \/><br \/><span>\u2022 Capacidad para comunicarse eficazmente, tanto escrita como verbalmente<\/span><br \/><br \/><span>\u2022 Escuchar atentamente las necesidades y preocupaciones del cliente; demostrar empat\u00eda<\/span><br \/><br \/><span>\u2022 aclarar los requisitos del cliente; investigar y confirmar la comprensi\u00f3n de los requisitos o problemas<\/span><\/p><p><span>\u2022 Confirmar la comprensi\u00f3n del cliente de la soluci\u00f3n y proporcionar educaci\u00f3n adicional al cliente seg\u00fan sea necesario<\/span><br \/><br \/><span>\u2022 Capacidad para aprender incluyendo fuertes habilidades de resoluci\u00f3n de problemas<\/span><br \/><br \/><span>\u2022 Demuestra fuertes habilidades de sondeo y resoluci\u00f3n de problemas<\/span><br \/><br \/><span>\u2022 deber\u00eda ser capaz de manejar consultas complejas<\/span><br \/><br \/><span>\u2022 deber\u00eda ser capaz de resolver las consultas de los clientes de forma independiente<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Descargo de Responsabilidad<\/h2><p><span>Las declaraciones anteriores tienen la intenci\u00f3n de describir la naturaleza general y el nivel de trabajo que realizan las personas asignadas a este trabajo. No pretenden ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas del personal que trabaja dentro de este t\u00edtulo de trabajo.<\/span><\/p><p><\/p><p><span>Concentrix es un empleador de igualdad de oportunidades. Concentrix eval\u00faa a los solicitantes calificados sin distinci\u00f3n de raza, color, religi\u00f3n, g\u00e9nero, origen nacional, origen, sexo, origen nacional, etc. edad, orientaci\u00f3n sexual, identidad o expresi\u00f3n de g\u00e9nero, estatus de veterano protegido, estatus de discapacidad o cualquier otra caracter\u00edstica legalmente protegida.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1550874\",\"location\":\"Lima, Lima\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T18:59:03.559-05:00\",\"created_at\":\"2026-03-26T15:31:01.877-05:00\",\"latitude\":\"-9.189967\",\"longitude\":\"-75.015152\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NQ?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lima\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"15039\",\"primary_location\":{\"id\":\"PE-LIM-CHACA-01\",\"wid\":\"dbc9f0a81910101d479edcb1d5340000\",\"descriptor\":\"PER Lima - Av Primavera 1013\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"nahorimilagros.alcantara@concentrix.com\"},\"first_name\":\"Alcantara Zu\u00f1iga, Nahori Milagros\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600330\",\"wid\":\"da7d7d2449a21010318a84ee26350002\",\"descriptor\":\"Cesar Gamio Venegas (102600330)\"},{\"id\":\"102600331\",\"wid\":\"da7d7d2449a21010318a75ebc47f0002\",\"descriptor\":\"Jonnally Cotrina Tarazona (102600331)\"},{\"id\":\"103185348\",\"wid\":\"227b2ad49e7110306d0eb22857890000\",\"descriptor\":\"Victoria Maruja Cervantes Alvino (103185348)\"},{\"id\":\"102600333\",\"wid\":\"da7d7d2449a21010318a5cbb6d020000\",\"descriptor\":\"Katty Reyes Vilchez (102600333)\"},{\"id\":\"102600334\",\"wid\":\"da7d7d2449a21010318a50bb9ffa0001\",\"descriptor\":\"Rosa Llontop Honorio (102600334)\"},{\"id\":\"102600335\",\"wid\":\"da7d7d2449a21010318a41b9cbfa0000\",\"descriptor\":\"Yohana Quijandria Quispe (102600335)\"},{\"id\":\"102630854\",\"wid\":\"c5682ed6077b10155e795ad4a64a0000\",\"descriptor\":\"Miluska Vargas Sernaque (102630854)\"},{\"id\":\"102600336\",\"wid\":\"da7d7d2449a21010318a335125d30001\",\"descriptor\":\"Gabriela Guzman Ochoa (102600336)\"},{\"id\":\"102600338\",\"wid\":\"da7d7d2449a21010318a167f77880000\",\"descriptor\":\"Lucy Chamorro Zumaeta (102600338)\"},{\"id\":\"102600340\",\"wid\":\"da7d7d2449a21010318a08b161f40001\",\"descriptor\":\"Giuliana Goicochea Bravo (102600340)\"},{\"id\":\"103464194\",\"wid\":\"b40207992287104000dca0bf900c0000\",\"descriptor\":\"Dayanna Benancio Vasquez (103464194)\"},{\"id\":\"103228388\",\"wid\":\"7c82456f73dd1031efa3b9328eb00000\",\"descriptor\":\"Iosiv Libiak Israel Cornejo Bre\u00f1a (103228388)\"},{\"id\":\"102600350\",\"wid\":\"da7d7d2449a210103189b710cf110000\",\"descriptor\":\"Joa Choque Apaza (102600350)\"},{\"id\":\"102600351\",\"wid\":\"da7d7d2449a210103189a9db11650001\",\"descriptor\":\"Jesus Guzman Perez (102600351)\"},{\"id\":\"103450422\",\"wid\":\"65d8044bdf5b103b084ba49065ab0000\",\"descriptor\":\"Sandro Paolo Castro Flores (103450422)\"},{\"id\":\"102621770\",\"wid\":\"da7d7d2449a2101030def2fd45210001\",\"descriptor\":\"Italo Sanchez Zanabria (102621770)\"},{\"id\":\"102621771\",\"wid\":\"da7d7d2449a2101030dee197e6b90001\",\"descriptor\":\"Brenda Prado Velasquez (102621771)\"},{\"id\":\"103129634\",\"wid\":\"3c75a4625ce9101413dbc7b3a8e10000\",\"descriptor\":\"Daysi Gallo Bendano (103129634)\"},{\"id\":\"102600358\",\"wid\":\"da7d7d2449a2101031895d9b4d610001\",\"descriptor\":\"Valeria Valdivia Ch\u00e1vez (102600358)\"},{\"id\":\"103139666\",\"wid\":\"449b4d065fe01014d006b1be110d0000\",\"descriptor\":\"Patrick Flores Borrero (103139666)\"},{\"id\":\"103181667\",\"wid\":\"4f0d8c666b74101ed6f6d7efaee30000\",\"descriptor\":\"Sergio Gallardo Alcantara (103181667)\"},{\"id\":\"102600360\",\"wid\":\"da7d7d2449a2101031894fcd52160001\",\"descriptor\":\"Alberto Rodriguez Vigil (102600360)\"},{\"id\":\"102600361\",\"wid\":\"da7d7d2449a21010318941650be70000\",\"descriptor\":\"Vanessa Tincopa Maravi (102600361)\"},{\"id\":\"103228423\",\"wid\":\"e2ece02773e5103682106924e4920000\",\"descriptor\":\"Nelida Paucar Peralta (103228423)\"},{\"id\":\"102600367\",\"wid\":\"da7d7d2449a210103188e7556ced0001\",\"descriptor\":\"Christie Villarreal Sosa (102600367)\"},{\"id\":\"103003236\",\"wid\":\"d3c312bfee22102580e2e046df1f0000\",\"descriptor\":\"Zulema Lopez Ramos (103003236)\"},{\"id\":\"103444224\",\"wid\":\"d4c653d43ba81038e0398f7e70d20000\",\"descriptor\":\"Renzo Moncada Perales (103444224)\"},{\"id\":\"103075791\",\"wid\":\"ad68ba4282c110038814f71955300000\",\"descriptor\":\"Maly Calsina Ramirez (103075791)\"},{\"id\":\"102600092\",\"wid\":\"da7d7d2449a210103197c49791d30001\",\"descriptor\":\"Ana Gonzales Flores (102600092)\"},{\"id\":\"103456706\",\"wid\":\"e62c362a2ce6103d30e14e51b7bb0000\",\"descriptor\":\"Gabriela Chumbiauca Meza (103456706)\"},{\"id\":\"103228392\",\"wid\":\"6eee0738f67f1036807b5eaa1e2a0000\",\"descriptor\":\"Nahori Milagros Alcantara Zu\u00f1iga (103228392)\"},{\"id\":\"103446881\",\"wid\":\"6ee05b5590041039877e54695a1a0000\",\"descriptor\":\"Claudia Guerrero Trujillo (103446881)\"},{\"id\":\"103160746\",\"wid\":\"7e8bf299ebcc102100a72934703d0000\",\"descriptor\":\"Gianella Sof\u00eda Romero Velarde (103160746)\"},{\"id\":\"103418041\",\"wid\":\"fedde5c1af281030200ca41a1dc10000\",\"descriptor\":\"Vivian Scarlett Segura Esquivel (103418041)\"},{\"id\":\"103468349\",\"wid\":\"97d317aa4de710015abede8f6dc20000\",\"descriptor\":\"Rita Inga Rodenas (103468349)\"},{\"id\":\"103444419\",\"wid\":\"92bc49290dc71038e5fae4c555020000\",\"descriptor\":\"David Sau\u00f1i Pimentel (103444419)\"},{\"id\":\"103164680\",\"wid\":\"a0e39b10d8621021f0c88f0b02b80000\",\"descriptor\":\"Jhonny Alexander Sarango Pantoja (103164680)\"},{\"id\":\"103087776\",\"wid\":\"178438b23ebc10060217ccd98e160000\",\"descriptor\":\"Jesus Diestra Castillo (103087776)\"},{\"id\":\"103100253\",\"wid\":\"bf8fb8cb1a6b1009afd02844494e0000\",\"descriptor\":\"Scarlet Alva Trujillo (103100253)\"},{\"id\":\"103125277\",\"wid\":\"ea35ccb7f036101235ba69a929080000\",\"descriptor\":\"Maria fe Campos Jaramillo (103125277)\"},{\"id\":\"102630295\",\"wid\":\"c5682ed6077b10155e76c44af9c90000\",\"descriptor\":\"Clarissa Chiroque Castro (102630295)\"},{\"id\":\"103259539\",\"wid\":\"7a8990cb877d10010b51cad85f5b0000\",\"descriptor\":\"Gabriela Coellho (103259539)\"},{\"id\":\"102630292\",\"wid\":\"c5682ed6077b10155e76a517e89c0002\",\"descriptor\":\"Ruth Velasque Espinoza (102630292)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0634\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-286007\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/ATENCIN-AL-CLIENTE-SERVICIOS-EN-ESPAOL_R1550874\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/ATENCIN-AL-CLIENTE-SERVICIOS-EN-ESPAOL_R1550874\/apply\",\"job_requisition_id\":\"R1550874\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rebeca.mendoza@concentrix.com\"},\"first_name\":\"Rebeca Mendoza Zapata (102601065)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1550874\",\"wid\":\"d0fea5c916c2100737868d1471fa0000\",\"descriptor\":\"ATENCI\u00d3N AL CLIENTE SERVICIOS\u00a0EN\u00a0ESPA\u00d1OL\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"189\",\"campaign_id\":\"613\",\"campaign_title\":\"LI Revive \/ German \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Reactivation Executive with German language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<h2 style=\\\"text-align: justify;\\\"><strong>What the role looks like:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Reach out to former customers and encourage them to start using our products again.<\/li>\\n<li>Manage your client accounts, build strong relationships, and support their long\u2011term success.<\/li>\\n<li>Create and follow a clear plan for growing your business portfolio.<\/li>\\n<li>Work toward reactivating old accounts and meeting new spending targets.<\/li>\\n<li>Build new relationships with former customers and help increase their revenue in key product areas.<\/li>\\n<li>Meet your sales targets and identify new opportunities with B2B clients in the marketing field.<\/li>\\n<li>Communicate with clients through email, phone, and online meetings.<\/li>\\n<li>Understand each client&rsquo;s goals and provide the best marketing recommendations to support their needs.<\/li>\\n<li>Help clients understand their opportunities and turn their marketing goals into real actions.<\/li>\\n<li>Act as the main point of contact for your clients and provide the right solutions when needed.<\/li>\\n<li>Stay up to date on products, best practices, and industry standards.<\/li>\\n<li>Meet quarterly sales goals and other KPIs.<\/li>\\n<li class=\\\"css-v55p23\\\">Work model: Hybrid (<strong>Wednesday<\/strong> and <strong>Thursday office<\/strong>)<\/li>\\n<li class=\\\"css-v55p23\\\">Working hours: <strong>Mon &ndash; Fr 10:00 &ndash; 19:00<\/strong><\/li>\\n<\/ul>\\n<h2 style=\\\"text-align: justify;\\\"><strong>Your profile:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Understanding of sales strategies and the sales pipeline.<\/li>\\n<li>Fluent in German and English languages (written and spoken).<\/li>\\n<li>Experience in customer service, sales, or an outsourcing environment.<\/li>\\n<li>Ability to use a value\u2011based selling approach in a fast\u2011paced environment.<\/li>\\n<li>Experience in marketing.<\/li>\\n<li>Ability to identify growth opportunities and increase customer investment.<\/li>\\n<li>Strong organizational skills, self\u2011discipline, and motivation.<\/li>\\n<li>Good knowledge of MS Office.<\/li>\\n<li>Experience with CRM tools is a plus.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Monthly transportation\/internet allowance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Additional medical plan: health and dental care (fully covered by the employer)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Life insurance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Voluntary Sport Card (Multisport)<\/li>\\n<li class=\\\"css-v55p23\\\"><span data-teams=\\\"true\\\">Quarterly performance based bonuses<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"1561830068\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T15:48:55.864+03:00\",\"created_at\":\"2026-03-26T15:18:52.688+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"476\",\"campaign_id\":\"4354\",\"campaign_title\":\"GTM - INTERNATIONAL - ITALIAN\",\"campaign_type\":\"job_application\",\"job_title\":\"Servizio Clienti\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Unisciti oggi al team Concentrix!\",\"long_description\":\"<div>\\n<h2><strong>Chi &egrave; Concentrix<\/strong><\/h2>\\n<h3>Vivi il potere di una carriera rivoluzionaria<\/h3>\\n<p>Stai cercando il passo successivo? Siamo un leader globale nei servizi e nella tecnologia che supporta i brand del futuro. Aiutiamo i marchi pi&ugrave; noti che utilizzi ogni giorno a migliorare il loro business attraverso tecnologie e soluzioni integrate in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti ogni anno con premi come <em>&ldquo;Great Place to Work&rdquo;, &ldquo;Migliore Azienda per lo Sviluppo della Carriera&rdquo;<\/em> e <em>&ldquo;Migliore Cultura Aziendale&rdquo;<\/em>.<\/p>\\n<p>Se vuoi crescere e lasciarti ispirare, come <strong>Operatore del Servizio Clienti in modalit&agrave; home office<\/strong>, entrerai a far parte di un team che supporta i marchi del futuro nei settori tecnologia, finanza, viaggi, moda, salute e molti altri.<\/p>\\n<hr \/>\\n<h2><strong>Cosa farai in questo ruolo<\/strong><\/h2>\\n<p>Come Operatore del Servizio Clienti nel nostro team, ti occuperai di:<\/p>\\n<ul>\\n<li>Analizzare le richieste e le aspettative dei clienti e rispondere in base alle loro esigenze e situazioni<\/li>\\n<li>Gestire le interazioni attraverso diversi canali (ad esempio voce, e-mail, social media o chat), garantendo un&rsquo;esperienza cliente coerente<\/li>\\n<li>Apprendere l&rsquo;uso di soluzioni software che migliorano la vita delle persone e sviluppare le tue competenze<\/li>\\n<li>Offrire ai clienti esperienze di marca migliori<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Le tue qualifiche<\/strong><\/h2>\\n<p>Concentrix &egrave; perfetta per te se:<\/p>\\n<ul>\\n<li>Hai un&rsquo;ottima conoscenza della lingua <strong>italiana<\/strong>, sia scritta che parlata<\/li>\\n<li>Sei proattivo\/a, altamente motivato\/a e orientato\/a alle soluzioni<\/li>\\n<li>Hai buone capacit&agrave; di gestione del tempo ed empatia<\/li>\\n<li>Possiedi competenze informatiche di base e interesse per la tecnologia (uso della tastiera a 10 dita o digitazione veloce)<\/li>\\n<li>Hai conoscenze tecniche nel campo dell&rsquo;elettronica di consumo<\/li>\\n<li>Sei disponibile a lavorare su turni e nei fine settimana<\/li>\\n<li>Possiedi almeno un diploma di scuola superiore o titolo equivalente<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Cosa offriamo<\/strong><\/h2>\\n<p>In questo ruolo offriamo benefici pensati per supportare il tuo stile di vita unico:<\/p>\\n<ul>\\n<li>Contratti a tempo indeterminato full-time o part-time (negoziabili in base all&rsquo;esperienza e alle esigenze dei clienti)<\/li>\\n<li>Retribuzione competitiva e bonus legati alle performance<\/li>\\n<li>Possibilit&agrave; di lavorare da casa (home office)<\/li>\\n<li>Bonus <em>&ldquo;porta un amico&rdquo;<\/em> (programma di referral)<\/li>\\n<li>Formazione completamente retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<li>Programmi di sviluppo della carriera, corsi speciali e lezioni di lingua<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Concentrix &egrave; un datore di lavoro che offre pari opportunit&agrave;<\/strong><\/h2>\\n<p>Siamo orgogliosamente un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; di impiego per tutti i candidati e un ambiente di lavoro libero da discriminazioni e molestie. Tutte le nostre pratiche di assunzione si basano esclusivamente sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, indipendentemente da razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, stato familiare o genitoriale, nazionalit&agrave;, disabilit&agrave; o qualsiasi altra caratteristica tutelata dalle leggi nazionali vigenti.<\/p>\\n<hr \/>\\n<h2><strong>Idoneit&agrave; al lavoro<\/strong><\/h2>\\n<p>In conformit&agrave; con la legislazione turca, solo i candidati legalmente autorizzati a lavorare in <strong>Turchia<\/strong> saranno presi in considerazione per questa posizione.<\/p>\\n<\/div>\",\"ats_external_id\":\"1204275053\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-04T00:01:18.904+03:00\",\"created_at\":\"2026-03-26T11:52:34.391+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU0?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1677\",\"campaign_id\":\"231\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1713033\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Sales Representative (Dutch-Speaking) - HS03\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Sales Representative in\u00a0Valencia (Hybrid)\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Want<\/span><span><span>\u00a0<\/span>to be part of an innovative and growing team?<\/span><\/span><span><span><span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as a Customer Service Sales Representative in<span>\u00a0Valencia <\/span><\/span><span>(<\/span><span>Hybrid<\/span><span>), you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in tech.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Career growth and personal development<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed.<\/span><\/span><\/p><p><\/p><\/div><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Service Sales Representative<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Fast and effective reply to inbound queries<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Make outbound calls when necessary to solve issues with customers and different internal business units<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Create quote and follow up with cross selling \/ up selling and a proactive and service attitude<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ensuring personal knowledge of the Store portfolio and Post sales<span>\u00a0<\/span><\/span><span>process\u00b4s<\/span><span><span>\u00a0<\/span>are maintained<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Initiate &amp; manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM &amp; Order Status Suite with a high quality, efficient and customer centric approach.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Your qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is a great match if you:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are bilingual or proficient in Dutch and fluent in English<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have minimum of 1 year relevant experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have strong communication skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Knowledge of sales techniques (up-\/cross-selling, objection handling,<span>\u00a0<\/span><\/span><span>etc<\/span><span>)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are customer driven and motivation to work in sales<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are achievement and target oriented<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have IT knowledge and technical understanding<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have strong personal interest &amp; curiosity in IT products and applications<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have Real capability to listen to customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have Exceptional customer facing and customer care skills<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full time 39 hours\/week contract: Monday to Friday 09-18h<\/span><\/span><br \/><span><span>- Salary <\/span><\/span><span><b>20,000\u20ac<\/b> gross\/year base (12 payments) &#43; <b>2.000 EUR<\/b> gross year in bonus according to performance<span>\u00a0<\/span><\/span><br \/><span><span>- Great office location in<span>\u00a0Valencia<\/span><\/span><\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Experience the best version of you!<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At Concentrix, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p>R1713033<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1713033\",\"location\":\"Valencia, Valencia\",\"job_type\":\"full_time\",\"salary\":\"1666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:08.123+02:00\",\"created_at\":\"2026-03-26T11:06:22.094+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"French\",\"Dutch\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"lucie.novotna@concentrix.com\"},\"first_name\":\"Novotn\u00e1, Lucie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"},{\"id\":\"103000082\",\"wid\":\"05f4e94c12f61010e7cfe15fbb7b0000\",\"descriptor\":\"Eva Saragosa (103000082)\"},{\"id\":\"102540815\",\"wid\":\"da7d7d2449a210103830eaa65de00002\",\"descriptor\":\"Moritz Karl Woletz (102540815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368363\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Customer-Service-Sales-Representative--Dutch-Speaking----HS03_R1713033\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Customer-Service-Sales-Representative--Dutch-Speaking----HS03_R1713033\/apply\",\"job_requisition_id\":\"R1713033\"}],\"organizations\":[{\"wid\":\"fcee39038ba6102abde4cc3427420000\",\"descriptor\":\"25656 - HPINC - 980008825\",\"reference_id\":\"980008825\",\"custom_reference_id\":\"980008825\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"d9dbf78d463b102b04d78aaddf450000\",\"descriptor\":\"W0ZZW6 Hpi Emea Store Post Sales\",\"reference_id\":\"W0ZZW6\",\"custom_reference_id\":\"W0ZZW6\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"annarita.iannuzzi@concentrix.com\"},\"first_name\":\"Annarita Iannuzzi (102541677)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1713033\",\"wid\":\"7c24bb32d488101acbb180aeff870000\",\"descriptor\":\"Customer Service Sales Representative (Dutch-Speaking) - HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1159\",\"campaign_id\":\"14650\",\"campaign_title\":\"Director, Software Architecture (TCF) R1713670\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Enterprise Solutions Architect\",\"street\":\"PRT Work From Home - Direct\",\"address\":\"PRT Work From Home - Direct\",\"city\":\"WAH\",\"state\":null,\"postal_code\":\"4700-223\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\" year after year.\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Are you passionate about shaping the future of technology and driving enterprise-level AI innovations? As an Enterprise Architect - AI, you will play a critical role in defining and executing the architectural vision for AI-enabled applications and platforms. Your expertise will guide technical decision-making and help to establish a cohesive and consistent approach to AI integration within the enterprise.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li>Define enterprise architecture patterns and standards for AI- and LLM-enabled applications, platforms, and workflows.<\/li><li>Lead technical design and architecture decisions for AI integration across products, engineering platforms, and automation capabilities.<\/li><li>Establish practical guardrails for security, data use, trust boundaries, governance, observability, reliability, and operational support.<\/li><li>Guide architecture choices for retrieval-augmented generation, orchestration, tool use, workflow automation, structured outputs, evaluation, and fallback strategies.<\/li><li>Partner with engineering, platform, security, infrastructure, and data teams to drive consistent enterprise approaches.<\/li><li>Influence technical prioritization and decision-making for AI-related initiatives across multiple teams and stakeholders.<\/li><li>Reduce fragmented one-off implementations by defining reusable standards, reference patterns, and implementation guidance.<\/li><li>Assess emerging AI technologies and recommend where they fit within the enterprise architecture based on value, risk, and business fit.<\/li><li>Scale adoption by helping teams move from experimentation to production-ready implementation.<\/li><li>Mentor architects and senior engineers in AI-native design, systems thinking, and sound technical judgment.<\/li><li>Complete all assigned, mandatory training within the timeframe provided.<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li>Bachelor\u2019s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.<\/li><li>10&#43; years of experience in software engineering, architecture, platform engineering, or related technical fields.<\/li><li>5&#43; years in a senior architecture, principal engineering, or enterprise technical leadership role.<\/li><li>Experience designing and guiding complex systems across applications, APIs, cloud platforms, integrations, and operational environments.<\/li><li>Experience working with AI\/LLM technologies as part of enterprise solution design, platform design, or engineering architecture.<\/li><li>Strong software engineering foundation with hands-on development experience building or integrating distributed applications, APIs, services, or platforms using languages such as Java, C#, Python, Go, or similar.<\/li><li>Experience prototyping or validating AI\/LLM-enabled solution patterns through code, automation, or reference implementations.<\/li><li>Excellent written and verbal English communication skills, with the ability to communicate complex technical concepts clearly across global engineering and business stakeholders.<\/li><\/ul><p><\/p><p><b>Preferred Qualifications:<\/b><\/p><ul><li>Experience with RAG, vector search, model gateways, evaluation frameworks, prompt lifecycle management, or agent\/workflow orchestration.<\/li><li>Experience designing secure AI-enabled systems in enterprise or regulated environments.<\/li><li>Experience leading architecture governance, design reviews, or enterprise technical standards.<\/li><li>Experience influencing large engineering organizations without direct authority.<\/li><li>Experience with AWS, Azure, or GCP in large-scale environments.<\/li><\/ul>\",\"ats_external_id\":\"R1713670\",\"location\":\"WAH\",\"job_type\":\"full_time\",\"salary\":\"8307.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T08:58:21.892+08:00\",\"created_at\":\"2026-03-26T02:04:21.310+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-From-Home---Direct\/AI-Enterprise-Solutions-Architect_R1713670\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01dd4480d776c10fbd38\",\"descriptor\":\"Concentrix Services Portugal, Sociedade Unipessoal, LDA\",\"reference_id\":\"ICNPO\",\"organization_reference_id\":\"ICNPO\"},\"location\":{\"city\":\"WAH\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-223\",\"primary_location\":{\"id\":\"PT-WFH-DRECT-01\",\"wid\":\"eaab6a231b1a01a067ddbb36fe04d719\",\"descriptor\":\"PRT Work From Home - Direct\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"myrna.fawzy@concentrix.com\"},\"first_name\":\"Fawzy, Myrna Emad\"},\"categories\":[{\"descriptor\":\"CF Architecture\"}],\"recruiters\":[{\"id\":\"101983895\",\"wid\":\"1dc2b25fd722011f695301d0af3b0000\",\"descriptor\":\"Myrna Emad Fawzy (101983895)\"},{\"id\":\"102158099\",\"wid\":\"fb71bbe9c33f10085653c222b0990000\",\"descriptor\":\"Joanna Sawczak (102158099)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0150\",\"descriptor\":\"Director, Software Architecture (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366078\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-From-Home---Direct\/AI-Enterprise-Solutions-Architect_R1713670\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-From-Home---Direct\/AI-Enterprise-Solutions-Architect_R1713670\/apply\",\"job_requisition_id\":\"R1713670\"}],\"organizations\":[{\"wid\":\"740544c0a47f01dd4480d776c10fbd38\",\"descriptor\":\"Concentrix Services Portugal, Sociedade Unipessoal, LDA\",\"reference_id\":\"ICNPO\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNPO\"},{\"wid\":\"740544c0a47f011e1eb9df9f1d113346\",\"descriptor\":\"SSS\",\"reference_id\":\"SSS\",\"custom_reference_id\":\"SSS\",\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null},{\"wid\":\"0f3767d119a1101b456683249e2b0000\",\"descriptor\":\"(CORP) BEST Enterprise Architecture\",\"reference_id\":\"BESTEARCCORP\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"chris.hunt@concentrix.com\"},\"first_name\":\"Christopher Hunt (102028042)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1713670\",\"wid\":\"504b4c2ae4fd101d2b13f6f7ebf10000\",\"descriptor\":\"AI Enterprise Solutions Architect\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_T5\",\"wid\":\"c8e0e0a8af1d10106114b06393170000\",\"descriptor\":\"Grade T5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1160\",\"campaign_id\":\"14649\",\"campaign_title\":\"Solution Architect (TCF) R1717365\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\",\"street\":\"NLD Work-at-Home\",\"address\":\"NLD Work-at-Home\",\"city\":\"NLD\",\"state\":\"Drenthe\",\"postal_code\":\".\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><span>We are looking for a principal (L4), qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect<span>\u00a0<\/span><b>with strong technical skills<\/b>. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/span><\/p><p><\/p><p>Overview<\/p><ul><li>Location: Netherlands<\/li><li>Language: Dutch and fluent English<\/li><li>Travel: less than 20% is expected<\/li><li>Years of Experience: 15&#43;<\/li><\/ul><p><\/p><p>Mandatory Experience Profile<\/p><ul><li>The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.<\/li><li><span>Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.<\/span><\/li><li>15&#43; years of experience in cloud technologies, information technology (IT) consulting\/support, systems administration, system architecture, OR equivalent experience.<\/li><li>Expert knowledge in Dynamics 365 CE apps, such as Sales, Customer Insights, Customer Service, and Field Service<\/li><li>Strong proficiency in developing, optimizing, and maintaining solutions and architecture of D365 CE apps and model-driven apps.<ul><li>Design, customize, and administer UI and business logic using the Power Platform.<\/li><li>Being able to conduct code reviews for C#, JavaScript, and TypeScript.<\/li><li>Experience with Azure Application Insights and designing Kusto queries to investigate and mitigate performance issues.<\/li><li>Having a basic understanding of network performance indicators and the ability to read network traces.<\/li><\/ul><\/li><li>Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.<ul><li><span>Familiarity with integrating data from Dataverse and other sources.<\/span><\/li><li><span>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/span><\/li><\/ul><\/li><li>Strong ability to engage with key technical stakeholders and business decision makers.<\/li><li><span>Ability to effectively resolve complex Power Apps issues and architectural challenges using strong analytical and collaborative skills, with demonstrated experience delivering clear findings reports and presenting actionable recommendations to stakeholders.<\/span><\/li><li>Strong commitment to staying updated on modern engineering practices and tools.<\/li><li><span>Experience in customer-facing roles.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p>Desirable requirements<\/p><ul><li>Experience with Power FX.<\/li><li>Architect and Functional Consultant level Microsoft certifications are preferred.<\/li><\/ul>\",\"ats_external_id\":\"R1717365\",\"location\":\"NLD, Drenthe\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-06T00:06:51.018+08:00\",\"created_at\":\"2026-03-26T02:04:19.822+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717365\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"NLD\",\"state\":\"Drenthe\",\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"NL-MIS-MISCE-Y0\",\"wid\":\"b67da9176e3d1062f9e4318e7e9fc352\",\"descriptor\":\"NLD Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"101884348\",\"wid\":\"79a95241520101cb7bf794f1500e03cd\",\"descriptor\":\"Rodina Sami Sedeeq Elsayed Ibrahim (\u0631\u0648\u062f\u064a\u0646\u0629 \u0627\u0644\u0633\u064a\u062f) (101884348)\"},{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371216\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717365\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717365\/apply\",\"job_requisition_id\":\"R1717365\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paula.gibson@concentrix.com\"},\"first_name\":\"Paula Gibson (100788922)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1717365\",\"wid\":\"e47cf9af7937101f5877975f72640000\",\"descriptor\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1161\",\"campaign_id\":\"14648\",\"campaign_title\":\"Specialist, Accounting R1715317\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Accounting - Unilingual\",\"street\":\"MEX Merida - EDIFICIO TORRE INDICO Calle 60 #1 Av. PROL. PASEO MONTEJO COLONIA V\u00cdA MONTEJO\",\"address\":\"MEX Merida - EDIFICIO TORRE INDICO Calle 60 #1 Av. PROL. PASEO MONTEJO COLONIA V\u00cdA MONTEJO\",\"city\":\"Merida\",\"state\":\"Yucat\u00e1n\",\"postal_code\":\"97204\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Asegurar el correcto cumplimiento de las obligaciones fiscales de la empresa en M\u00e9xico, mediante la revision de la determinacion, c\u00e1lculo y presentaci\u00f3n oportuna de impuestos, as\u00ed como el an\u00e1lisis de riesgos fiscales y apoyo en auditor\u00edas fiscales.\",\"long_description\":\"<p><span>* Revision declaraciones fiscales mensuales y anuales (ISR, IVA, retenciones, entre otros).<\/span><\/p><p><span>* Revision de impuestos federales y locales conforme a la legislaci\u00f3n vigente en M\u00e9xico.<\/span><\/p><p><span>* Dar cumplimiento a obligaciones ante autoridades fiscales como el SAT (Servicio de Administraci\u00f3n Tributaria).<\/span><\/p><p><span>* Elaborar conciliaciones fiscales y contables.<\/span><\/p><p><span>* Revisar y validar registros contables con impacto fiscal.<\/span><\/p><p><span>* Atender requerimientos, auditor\u00edas y revisiones por parte de autoridades fiscales.<\/span><\/p><p><span>* Monitorear cambios en la legislaci\u00f3n fiscal y evaluar su impacto en la empresa.<\/span><\/p><p><span>Apoyar en la planeaci\u00f3n fiscal y estrategias para optimizaci\u00f3n tributaria.<\/span><\/p><p><span>* Coordinar con \u00e1reas internas (contabilidad, legal)<\/span><\/p><p><span>* Preparar reportes fiscales y documentaci\u00f3n soporte.<\/span><\/p><p><span>* Supervisar cumplimiento de obligaciones informativas (DIOT, declaraciones informativas, etc.).<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1715317\",\"location\":\"Merida, Yucat\u00e1n\",\"job_type\":\"full_time\",\"salary\":\"15772.64\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-01T14:58:08.804+08:00\",\"created_at\":\"2026-03-26T02:04:19.593+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY0OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Merida---EDIFICIO-TORRE-INDICO-Calle-60-1-Av-PROL-PASEO-MONTEJO-COLONIA-VA-MONTEJO\/Specialist--Accounting---Unilingual_R1715317\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Accounting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b89e85d5ff0000\",\"descriptor\":\"Onelink Mexico S.A. de C.V.\",\"reference_id\":\"WMX03\",\"organization_reference_id\":\"WMX03\"},\"location\":{\"city\":\"Merida\",\"state\":\"Yucat\u00e1n\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"97204\",\"primary_location\":{\"id\":\"MX-MER-TORRE-01\",\"wid\":\"6cb4db9d9751101d8532a88d16d70000\",\"descriptor\":\"MEX Merida - EDIFICIO TORRE INDICO Calle 60 #1 Av. PROL. PASEO MONTEJO COLONIA V\u00cdA MONTEJO\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.alvarez@concentrix.com\"},\"first_name\":\"\u00c1lvarez, Mar\u00eda Laura\"},\"categories\":[{\"descriptor\":\"CF Accounting\"}],\"recruiters\":[{\"id\":\"101922705\",\"wid\":\"8285d273b9d60101f3e22debab900000\",\"descriptor\":\"Mar\u00eda \u00c1lvarez (101922705)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0018\",\"descriptor\":\"Specialist, Accounting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365946\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Merida---EDIFICIO-TORRE-INDICO-Calle-60-1-Av-PROL-PASEO-MONTEJO-COLONIA-VA-MONTEJO\/Specialist--Accounting---Unilingual_R1715317\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Merida---EDIFICIO-TORRE-INDICO-Calle-60-1-Av-PROL-PASEO-MONTEJO-COLONIA-VA-MONTEJO\/Specialist--Accounting---Unilingual_R1715317\/apply\",\"job_requisition_id\":\"R1715317\"}],\"organizations\":[{\"wid\":\"399e513c0e2b101efbff1d5030720000\",\"descriptor\":\"W0ZQRJ P_Other_Income\",\"reference_id\":\"W0ZQRJ\",\"custom_reference_id\":\"W0ZQRJ\",\"company_reference_id\":null},{\"wid\":\"8ad24577983f10165c85446b9ab40000\",\"descriptor\":\"(GEO) TAX\",\"reference_id\":\"GEOTAX\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0b89e85d5ff0000\",\"descriptor\":\"Onelink Mexico S.A. de C.V.\",\"reference_id\":\"WMX03\",\"custom_reference_id\":null,\"company_reference_id\":\"WMX03\"},{\"wid\":\"c03d0478f7c3101eebfc037022b60000\",\"descriptor\":\"20282 - Other - WHTECH011\",\"reference_id\":\"WHTECH011\",\"custom_reference_id\":\"WHTECH011\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"grecia.jimenez@concentrix.com\"},\"first_name\":\"Grecia Jimenez Moreno (102953250)\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1715317\",\"wid\":\"09f923924080101f338815665fb40000\",\"descriptor\":\"Specialist, Accounting - Unilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1162\",\"campaign_id\":\"14646\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1715966\",\"campaign_type\":\"job_application\",\"job_title\":\"SharePoint Online (m\/f\/d)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b><span>Technical Skills \u2013 Solution Area:<\/span><\/b><span><span>\u00a0<\/span>AI Business Solutions, SharePoint Online<\/span><\/p><p><b><span>\u00a0<\/span><\/b><\/p><p><b><span>We need individuals that:<\/span><\/b><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Possess deep technical expertise in the technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.<\/span><\/li><li><span>Set an example of excellence as a client&#39;s representative, enhancing the company&#39;s image and reputation through your credibility, preparation, commitment, and first-class delivery.<\/span><\/li><li><span>Demonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.<\/span><\/li><li><span>Communicate at all levels from CIO to the technical staff on the ground.<\/span><\/li><\/ul><p><b><span>\u00a0<\/span><\/b><\/p><p><b><span>Expertise Required<\/span><\/b><\/p><ul><li>Experience in the enterprise customer arena and track record with delivering enterprise-grade SharePoint solutions<\/li><li>Face-to-face customer engagement skills<\/li><li>Excellent written, oral and presentation skills<\/li><li>Troubleshooting knowledge &amp; skills<\/li><li>Degree qualification or equivalent experience<\/li><li>Good understanding of ITIL\/Service Management<\/li><li>Passion for new innovative technology and drive customer transformation<\/li><li>Demonstrate effective balance between business and technical acumen<\/li><li>Ability to effectively recognize and adapt to change<\/li><li>Ability to deliver presentations and discuss complimentary products at a solutions level<\/li><li>Ability to handle customer critical issues and work in difficult situations<\/li><li><span>Experience delivering proactive services, such as workshops and technical assessments.<\/span><\/li><\/ul><p><b>\u00a0<\/b><\/p><p><b>Role Requirements<\/b><\/p><ul><li><b><span>Language:<\/span><\/b><span><span>\u00a0<\/span>Fluent in German and English (written and oral communication)<\/span><\/li><li><b><span>Travel:<\/span><\/b><span><span>\u00a0<\/span>required, mix of remote and onsite engagement<\/span><\/li><li><b><span>Location:<\/span><\/b><span><span>\u00a0<\/span>flexible<\/span><\/li><\/ul><p><b><span>\u00a0<\/span><\/b><\/p><p><b><span>Technical Requirements (Focus of the role will be SharePoint Online):<\/span><\/b><\/p><ul><li>Proven experience implementing Microsoft 365 collaboration solutions with focus on SharePoint Online and Microsoft Viva across enterprise customers.<\/li><li>Deep expertise in SharePoint Online: modern site architecture (flat information architecture, hub site models), content services, intranet design, and governance at scale.<\/li><li>Engineering fluency with Microsoft Graph, PowerShell\/PnP.PowerShell and SharePoint Framework (SPFx) for customization, automation, site provisioning, and Application Lifecycle Management.<\/li><li>Troubleshooting depth for SharePoint (permissions, performance issues, dashboards, community features), including tenant\/admin center tooling and browser\/network diagnostics.<\/li><li>Configuring external collaboration: Guest\/B2B and cross tenant patterns, link policies, and site level controls that balance security with productivity.<\/li><li>Deep understanding in migrations to SharePoint Online and OneDrive for Business at scale (discovery, remediation, pilot, waves).<\/li><li>Knowledge of Microsoft 365 governance and compliance, security, and lifecycle management relating to SharePoint Online and OneDrive content and Viva data.<\/li><li>Power Platform awareness for content centric apps (Power Automate with SharePoint\/OneDrive connectors).<\/li><li>SharePoint Premium (formerly Syntex) comprehension for content processing, pay as you go models, and how it ties into AI readiness and lifecycle management.<\/li><li>Search &amp; Knowledge: Microsoft Search administration (verticals, bookmarks, Q&amp;A) and enterprise knowledge patterns across SharePoint<\/li><\/ul><p><\/p><p><b>Optional Qualifications for Viva (not required for the role but preferred)<\/b><\/p><ul><li>Hands on experience in planning, deploying and configuring Viva\u2014especially Viva Engage, Viva Connections, Viva Learning.<\/li><li>Strong understanding of integrating Viva with Microsoft Teams, SharePoint, and third party learning platforms (e.g., LinkedIn Learning \/ LMS systems).<\/li><li>Digital Employee Experience platforms: leading designs that combine Viva, SharePoint, and OneDrive for Business to meet business and user needs.<b><span>\u00a0<\/span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/b><\/li><\/ul><p><b>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p><b>\u00a0<\/b><\/p><p><span>\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1715966\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-23T20:05:11.208+08:00\",\"created_at\":\"2026-03-26T02:04:18.404+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY0Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/SharePoint-Online--m-f-d-_R1715966\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.garro@concentrix.com\"},\"first_name\":\"Garro Montenegro, Ericka\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"},{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0288\",\"descriptor\":\"Lead Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366015\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/SharePoint-Online--m-f-d-_R1715966\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/SharePoint-Online--m-f-d-_R1715966\/apply\",\"job_requisition_id\":\"R1715966\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1715966\",\"wid\":\"cf3d24f33699101ed0ead1b1d6800000\",\"descriptor\":\"SharePoint Online (m\/f\/d)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1163\",\"campaign_id\":\"14645\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717577\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span>We\u2019re looking for a Cloud Solution Architect to help customers migrate, modernize and secure their infrastructure, applications, and data on Microsoft Azure, laying the foundation for scalable, production-ready AI solutions. As part of the Cloud &#43; AI Infrastructure team, you\u2019ll deliver engagements focused on migration, modernization, operational excellence and resilient architecture using frameworks like Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF). <\/span><\/p><p><\/p><p><span>You\u2019ll leverage existing Repeatable IP and execution engines for critical milestones, ensure infrastructure, application, and database readiness for AI workloads, and ensure successful deployment that accelerates adoption. <\/span><\/p><p><\/p><p><span>You\u2019ll work closely with customer IT leaders to design and implement scalable solutions, resolve blockers, and accelerate adoption of Azure services through repeatable IP and delivery excellence. With deep expertise across Azure infrastructure, applications, databases, SAP, and hybrid environments, you\u2019ll play a key role in helping customers unlock the full value of their Microsoft Azure investments<\/span><\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p><span>Build trusted relationships with key customer IT decision makers to drive long-term cloud adoption and serve as the Voice of the Customer\u2014sharing insights and removing blockers through collaboration with engineering teams.<\/span><\/p><\/li><li><p><span>Lead architectural design sessions and deliver secure, scalable, and resilient infrastructure solutions aligned to customer business goals using frameworks like CAF and WAF.<\/span><\/p><\/li><li><p><span>Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM.<\/span><\/p><\/li><li><p><span>Drive migration and modernization initiatives, including committed proof of concept and production milestones, across infrastructure, data, SAP, and AI workloads.<\/span><\/p><\/li><li><p><span>Ensure customer environments are optimized for health, resiliency, security, and performance\u2014enabling production-scale AI use cases.<\/span><\/p><\/li><li><p><span>Deliver repeatable IP and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes.<\/span><\/p><\/li><li><p><span>Identify and resolve technical blockers to accelerate go-live and ensure delivery excellence across key Factory engagements.<\/span><\/p><\/li><li><p><span>Generate incremental pipeline from each engagement by driving next best actions and aligning with Unified Enterprise Support (ES) priorities.<\/span><\/p><\/li><li><p><span>Maintain technical intensity through continuous skilling and certifications in priority workloads such as Azure SQL, PostgreSQL, AKS, App Service, AVS, SAP (Native &#43; RISE), Windows, Linux and Defender for Cloud.<\/span><\/p><\/li><li><p><span>Engage in technical communities, share best practices, and contribute to knowledge reuse to accelerate customer transformation and success.<\/span><\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p><span>Bachelor&#39;s Degree in Computer Science, Information Technology, Engineering, Business, or related field <\/span><\/p><\/li><li><p><span>Expert knowledge in Hyper-V and RDS (<\/span> <b>Relational Database Service)<\/b><\/p><\/li><li><p><span>Experience in cloud\/infrastructure technologies, information technology (IT) consulting\/support, systems administration, network operations, software development\/support, technology solutions, practice development, architecture, and\/or consultin<\/span>g or <span>Master&#39;s Degree in Computer Science, Information Technology, Engineering, Business, or related field <\/span><\/p><\/li><li><p><span>Experience in cloud\/infrastructure technologies, technology solutions, practice development, architecture, and\/or consulting <\/span>OR equivalent experience<\/p><\/li><li><p>Experience working in a customer-facing role (e.g., internal and\/or external).<\/p><\/li><li><p>Experience working on technical projects<\/p><\/li><li><p>Technical <span>Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)<\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1717577\",\"location\":\"\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T08:13:50.024+08:00\",\"created_at\":\"2026-03-26T00:05:13.743+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect_R1717577-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372527\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect_R1717577-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect_R1717577-1\/apply\",\"job_requisition_id\":\"R1717577\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717577\",\"wid\":\"8df85f95811d101f67bb016ab6b60000\",\"descriptor\":\"Cloud Solution Architect\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1164\",\"campaign_id\":\"14644\",\"campaign_title\":\"Solution Architect (TCF) R1717574\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect Identity and Security\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><span>As a Cloud Solution Architect, you will enable customers to achieve their outcomes, based on their investments in Microsoft technology. Leveraging your Microsoft Identity and Security technical subject matter expertise on AD, ADFS, and PKI, you will lead technical conversations with customers to drive value from their MS investments, including identifying resolutions to issues blocking customer success projects.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>Responsibilities:<\/span><\/p><ul><li><span>Actively engage with business and technical decision makers to drive intent, enablement, and usage of customer-owned Microsoft Identity and Security Solutions. Identify resolutions to issues blocking customer success projects.<\/span><\/li><li><span>Articulate, demo, and present complex customer concepts to varying audiences, such as BDMs (Business Decision Makers) &amp; ITDMs (Information Technology Decision Makers). Be the Microsoft Identity and Security subject matter expert with the ability to design customer solutions, lead presentations, demonstrations, and design thinking workshops.<\/span><\/li><\/ul><p><span>Required Qualifications<\/span><\/p><ul><li><span>Strong knowledge of Windows operating systems, Active Directory, Tiering, PKI with Active Directory Certificate Services, ADFS preferably in a large-scale environment<\/span><\/li><li><span>Good understanding of Microsoft Entra ID, IaaS, Network Security<\/span><\/li><li><span>Multiyear experience in a customer-facing role in information technology (IT)<\/span><\/li><li><span>Excellent troubleshooting and problem-solving skills<\/span><\/li><li><span>Fluency in both written and verbal English &amp; German languages is required.<\/span><\/li><\/ul><p><span>\u00a0Preferred Qualifications<\/span><\/p><ul><li><span>Candidates with strong knowledge on MIM are preferred.<\/span><\/li><li><span>Familiarity and certification with other Microsoft technologies, such as Entra ID, Sentinel and Defender<\/span><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1717574\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T06:05:49.525+08:00\",\"created_at\":\"2026-03-26T00:05:11.451+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-Solution-Architect-Identity-and-Security_R1717574\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372430\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-Solution-Architect-Identity-and-Security_R1717574\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-Solution-Architect-Identity-and-Security_R1717574\/apply\",\"job_requisition_id\":\"R1717574\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paula.gibson@concentrix.com\"},\"first_name\":\"Paula Gibson (100788922)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1717574\",\"wid\":\"75d6cbbe39ac101f6707995a85c50000\",\"descriptor\":\"Cloud Solution Architect Identity and Security\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1165\",\"campaign_id\":\"14635\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1716189\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 Global Delivery (SharePoint)\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>As a <b>Cloud Solution Architect (CSA) \u2013 SharePoint<\/b> in Microsoft <b>Global Delivery<\/b>, you will provide deep technical expertise across <b>SharePoint Server, SharePoint Online, and hybrid environments<\/b>, supporting enterprise customers through architecture design, deployment, migration, troubleshooting, and optimization.<\/p><p>You will work with complex, large\u2011scale SharePoint environments, helping customers modernize, secure, and scale their collaboration platforms while ensuring reliability, performance, and business continuity.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Act as a technical authority for <b>Enterprise SharePoint environments<\/b> within Global Delivery engagements<\/li><li>Design and validate <b>SharePoint architectures and topologies<\/b>, including multi\u2011farm and hybrid scenarios<\/li><li>Deploy, configure, and troubleshoot <b>SharePoint Service Applications<\/b><\/li><li>Diagnose and resolve complex issues related to:<ul><li>SharePoint authentication providers<\/li><li>Performance and availability<\/li><li><b>Zero\u2011downtime patching<\/b><\/li><\/ul><\/li><li>Manage and support:<ul><li><b>Enterprise SharePoint Server<\/b> environments<\/li><li><b>Scaling<\/b> and capacity planning for large deployments<\/li><\/ul><\/li><li>Plan and execute:<ul><li><b>Upgrades between SharePoint versions<\/b><\/li><li><b>Disaster Recovery scenarios<\/b><\/li><li><b>Migrations to SharePoint Online<\/b><\/li><\/ul><\/li><li>Configure and support <b>SharePoint Hybrid solutions<\/b><\/li><li>Provide hands\u2011on guidance for:<ul><li>Site and list creation<\/li><li>Permissions and access management<\/li><\/ul><\/li><li>Support <b>Microsoft 365 integration<\/b>, including:<ul><li>SharePoint Online<\/li><li>OneDrive<\/li><li>Information Protection<\/li><\/ul><\/li><li>Collaborate with internal teams to deliver consistent, high\u2011quality Global Delivery outcomes<\/li><\/ul><p><b>Required Technical Skills<\/b><\/p><p>Experience in <b>one or more<\/b> of the following areas is required:<\/p><ul><li><b>SharePoint architecture and topology<\/b><\/li><li>SharePoint Service Applications<\/li><li>SharePoint troubleshooting (on\u2011prem and hybrid)<\/li><li>SharePoint authentication providers<\/li><li><b>Zero\u2011downtime patching<\/b><\/li><li>SharePoint fundamentals (sites, lists, permissions)<\/li><li>SharePoint <b>Disaster Recovery<\/b> scenarios<\/li><li>Upgrading between SharePoint versions<\/li><li>Managing, maintaining, and migrating <b>Enterprise SharePoint Server<\/b><\/li><li>Scaling Enterprise SharePoint environments<\/li><li>Configuring <b>SharePoint Hybrid<\/b> solutions<\/li><li><b>Migrating to SharePoint Online<\/b><\/li><\/ul><p><b>Desirable \/ Supporting Skills<\/b><\/p><p>Experience in one or more of the following areas is desirable:<\/p><ul><li><b>Active Directory<\/b> (domains, trusts, forests, LDAP, Kerberos)<\/li><li>AD Security (groups, permissions, authentication)<\/li><li>Network protocols (TCP\/IP, packets, frames, traffic analysis)<\/li><li><b>DNS<\/b><\/li><li><b>SQL Server<\/b> (as it relates to SharePoint)<\/li><li>IIS architecture and troubleshooting:<ul><li>HTTP\/HTTPS<\/li><li>SSL<\/li><li>IIS bindings<\/li><li>ISAPI filters<\/li><li>HTTP handlers and modules<\/li><\/ul><\/li><li>IIS and Windows troubleshooting tools:<ul><li>Netmon, Fiddler<\/li><li>MMC, PerfMon, Event Viewer, Registry<\/li><li>Sysinternals, WinDbg<\/li><\/ul><\/li><li>Understanding how <b>Microsoft 365 platform components<\/b> interact with SharePoint Online<\/li><li>Configuring:<ul><li>SharePoint Online deployments<\/li><li>OneDrive deployments<\/li><\/ul><\/li><li><b>Information Protection in Microsoft 365<\/b><\/li><\/ul><p><b>Language Requirement<\/b><\/p><p><b>Fluent Italian is mandatory<\/b><\/p><p><\/p><p><b>#Li-Remote<\/b><\/p>\",\"ats_external_id\":\"R1716189\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-07T04:04:51.567+08:00\",\"created_at\":\"2026-03-25T22:04:02.349+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Global-Delivery--SharePoint-_R1716189-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"organization_reference_id\":\"YIT01\"},\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.garro@concentrix.com\"},\"first_name\":\"Garro Montenegro, Ericka\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371412\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Global-Delivery--SharePoint-_R1716189-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Global-Delivery--SharePoint-_R1716189-1\/apply\",\"job_requisition_id\":\"R1716189\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"custom_reference_id\":null,\"company_reference_id\":\"YIT01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1716189\",\"wid\":\"16fcc7ffb04d10079067d93eca9b0000\",\"descriptor\":\"Cloud Solution Architect \u2013 Global Delivery (SharePoint)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1166\",\"campaign_id\":\"14631\",\"campaign_title\":\"Solution Architect (TCF) R1717352\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect (CSA) \u2013 Azure Monitor & Observability\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role Overview<\/b><\/p><p>As a Cloud Solution Architect (CSA) in Microsoft Global Delivery, you will provide deep technical expertise in Azure Monitor and the Azure observability stack, supporting enterprise customers through design, deployment, troubleshooting, and optimization of monitoring, logging, and alerting solutions across cloud and hybrid environments.<br \/><br \/>You will help customers gain operational visibility, improve reliability, and accelerate incident response by implementing scalable observability architectures aligned with Microsoft best practices.<\/p><p><b>Key Responsibilities \u2013 Azure Monitor &amp; Observability<\/b><\/p><p>\u2022 Act as a technical authority for Azure Monitor, Log Analytics, and Azure Alerts<br \/>\u2022 Design and implement end-to-end monitoring strategies for Azure and hybrid workloads<br \/>\u2022 Configure metrics, logs, dashboards, and alerts aligned to SRE and operational models<br \/>\u2022 Support customers in improving availability, performance, and cost visibility<\/p><p><b>Key Responsibilities \u2013 Troubleshooting &amp; Operations<\/b><\/p><p>\u2022 Diagnose complex issues using logs, metrics, and distributed traces<br \/>\u2022 Analyze platform and application telemetry to identify root causes<br \/>\u2022 Support incident response and post-incident reviews<br \/>\u2022 Advise on alert tuning, noise reduction, and operational maturity<\/p><p><b>Key Responsibilities \u2013 Integration &amp; Architecture<\/b><\/p><p>\u2022 Integrate Azure Monitor with Application Insights, VM Insights, Container Insights, and Network Insights<br \/>\u2022 Support monitoring for IaaS, PaaS, Kubernetes, and hybrid workloads<br \/>\u2022 Guide customers on governance, RBAC, data retention, and cost optimization<br \/>\u2022 Collaborate with security and infrastructure teams on shared telemetry and visibility<\/p><p><b>Required Technical Skills<\/b><\/p><p>\u2022 Strong hands-on experience with Azure Monitor and Log Analytics<br \/>\u2022 Experience with Kusto Query Language (KQL)<br \/>\u2022 Knowledge of Application Insights and workload-level telemetry<br \/>\u2022 Solid understanding of Azure IaaS, PaaS, and networking fundamentals<\/p><p><b>Preferred Qualifications<\/b><\/p><p>\u2022 Experience with SRE or operational excellence practices<br \/>\u2022 Familiarity with Kubernetes monitoring and container observability<br \/>\u2022 Strong problem-solving and communication skills<\/p>\",\"ats_external_id\":\"R1717352\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:16.204+08:00\",\"created_at\":\"2026-03-25T20:05:04.586+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect--CSA----Azure-Monitor---Observability_R1717352\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jaydee.lazo@concentrix.com\"},\"first_name\":\"Lazo, Jay Dee\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365963\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect--CSA----Azure-Monitor---Observability_R1717352\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect--CSA----Azure-Monitor---Observability_R1717352\/apply\",\"job_requisition_id\":\"R1717352\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"szymon.domirski@concentrix.com\"},\"first_name\":\"Szymon Domirski (102074712)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1717352\",\"wid\":\"6050ec8cad54101f570af6d6872c0000\",\"descriptor\":\"Cloud Solution Architect (CSA) \u2013 Azure Monitor & Observability\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"190\",\"campaign_id\":\"612\",\"campaign_title\":\"B2B Support Spec \/ EN \/ Hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Support Specialist with English language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At&nbsp;<strong>Concentrix&nbsp;<\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p>Join us!<\/p>\\n<p><strong>What the role looks like:<\/strong><\/p>\\n<ul>\\n<li>Collaborating effectively and directly with internal departments such as Sales Organization, Subscription Renewals, Customer Success Organization, and Credit &amp; Collections.<\/li>\\n<li>Supporting the Sales Organization with Salesforce quoting and product queries, including building &ldquo;special&rdquo; Qlik program quotes in Salesforce.<\/li>\\n<li>Reviewing Order Forms and processing deals in Salesforce, ensuring accuracy and compliance, and securing correct revenue recognition in NetSuite.<\/li>\\n<li>Ensuring deal compliance with internal policies and procedures, including legal, revenue, and pricing guidelines.<\/li>\\n<li>Maintaining accurate customer data and opportunity data in Salesforce, NetSuite and other systems to ensure high data quality and reporting accuracy.<\/li>\\n<li>Responding to requests and queries from both internal and external customers regarding quotes, licenses, billing, and product related topics.<\/li>\\n<li>Playing an active role in internal process improvement and implementation of systems and changes within our organization.<\/li>\\n<li>Collaborating closely with our IT department to resolve system issues related to SalesForce &amp; NetSuite.<\/li>\\n<li>Assisting in the documentation and maintenance of process guides, training materials, and best practices.<\/li>\\n<li>Supporting month end, quarter-end and year-end close activities by prioritizing high-impact deals and collaborating across departments to meet deadlines.<\/li>\\n<li><strong>Working hours - Mon - Fr \/09:00 - 18:00<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good level of <strong>English language&nbsp; <\/strong>&ndash; both written and spoken&nbsp;<\/p>\\n<\/li>\\n<li>1-year experience in Back Office (Processing\/Invoicing) roles, Account Management and Sales Support<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Computer literacy and experience working with CRM systems (SalesForce \/ Microsoft Dynamics preferred)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>\u0410bility to effectively communicate with while developing positive customer relationships \u202f&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keen on new technologies<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong problem-solving skills&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to manage multiple tasks effectively&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mentoring, training, and career development programs&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Happiness programs and internal social events&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly food allowance&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Birthday Time Off&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Volunteer Time Off&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in English.<\/p>\\n<p>Only short-listed applicants will be contacted.<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\\n<p>Help us <strong>G.R.O.W.<\/strong> Join us!<\/p>\",\"ats_external_id\":\"689351005\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-28T16:09:23.929+03:00\",\"created_at\":\"2026-03-25T18:20:08.800+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTI?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1167\",\"campaign_id\":\"14624\",\"campaign_title\":\"Consultant, Strategy (TCF) R1716421\",\"campaign_type\":\"job_application\",\"job_title\":\"CX Consultant, Strategy\",\"street\":\"IND Bangalore - Divyasree\",\"address\":\"IND Bangalore - Divyasree\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<p><b>Role level: Consultant, CX Modernization<\/b><\/p><p><\/p><p><b>About Us &amp; The Role<\/b><\/p><p>Are you passionate about leveraging data, generating compelling and actionable insights that drive business value, and being part of high performing teams? Do you have the desire to be part of a company whose vision is to continuously be the greatest customer engagement services company in the world? Do you want to be part of a company that is rich in Diversity and Talent? Then we have the perfect role for you!<\/p><p>At Concentrix Catalyst, we create exceptional customer engagement, accelerate digital transformation, and deliver actionable customer experience (CX) improvements. We focus on tapping into sentiment and building an emotional connection that keeps customers fanatical about our clients&#39; brands.<\/p><p>Concentrix Catalyst is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive companies from around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/p><p>Concentrix Catalyst is searching for a talented CX Strategy &amp; Analytics Sr. Analyst to support customer experience transformation projects for large clients. You will analyze customer journeys, develop insights from Voice of Customer data, and create recommendations that improve customer experiences. This role requires strong analytical capabilities, attention to detail, and the ability to work independently on consulting projects under managerial guidance.<\/p><p><\/p><p><u>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/u><\/p><ul><li>Serve clients across a range of industries to drive impactful business value through improved customer journeys and better customer experiences<\/li><li>Build trusted client relationships through proactive account management and exceptional project delivery<\/li><li>Develop an analytic approach, document tasks and manage timelines for new\/existing clients in support of our consulting projects<\/li><li>Lead a team through analysis of large client data sets and qualitative discovery such as interviews, focus groups, observations, process mapping, and review of client documentation and metric<\/li><li>Develop recommendations for improvements with calculated ROI\/impact expectations related to the project initiatives<\/li><li>Conduct internal and client-facing presentations to provide thought leadership, findings, and recommended changes for improvement<\/li><li>Partner cross-functionally to translate business needs into new solutions for customers<\/li><li>Teach others how to derive insights that are not obvious and build recommendations that have a solid business case for success<\/li><li>Partnering with Direct Managers, oversee and coach individual contributors<\/li><\/ul><p><\/p><p><u>Candidate Background &amp; Profile\u00a0\u00a0<\/u><\/p><ul><li>Bachelor&#39;s degree and 4-8 years of consulting, customer analytics, or customer insights experience<\/li><li>Experience with Voice of Customer methodologies and CX metrics (NPS, CSAT, CES)<\/li><li>Strong analytical and quantitative skills with ability to work with large datasets<\/li><li>Experience developing customer journey maps and strategic assessments<\/li><li>Proficient in Microsoft Office, especially Excel and PowerPoint<\/li><li>Familiarity with customer journey mapping tools (Smaply, Miro, Lucidchart) preferred<\/li><li>Experience in contact centers and self-service channels is a plus<\/li><li>Strong communicator with ability to present to senior stakeholders<\/li><li>Team-oriented with focus on contributing to larger project goals with demonstrated ability to guide and manage customer transformation efforts<\/li><li>Display an exceptional ability to take initiative and ownership with focus on continuous improvement<\/li><li>Solid understanding of the organization&#39;s business operations and industry. Demonstrated business acumen<\/li><\/ul>\",\"ats_external_id\":\"R1716421\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-08T18:05:34.996+08:00\",\"created_at\":\"2026-03-25T16:05:10.070+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore\/CX-Consultant--Strategy_R1716421\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Strategy\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560029\",\"primary_location\":{\"id\":\"IN-BAN-DIVYA-Y0\",\"wid\":\"b67da9176e3d1062f9dc69f25d58bbb5\",\"descriptor\":\"IND Bangalore - Divyasree\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jyotisana.jyotisana@concentrix.com\"},\"first_name\":\"., Jyotisana\"},\"categories\":[{\"descriptor\":\"CF Strategy\"}],\"recruiters\":[{\"id\":\"103384020\",\"wid\":\"eb33a95325bc1025cac55bf4d0e50000\",\"descriptor\":\"Simran Gupta (103384020)\"},{\"id\":\"101874554\",\"wid\":\"dd2f132fac6901ed180ead513d0a775d\",\"descriptor\":\"Prianka Giri (101874554)\"},{\"id\":\"103176827\",\"wid\":\"7bb4f45cf25d10261aef1fd116b30000\",\"descriptor\":\"Jyotisana . (103176827)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0630\",\"descriptor\":\"Consultant, Strategy (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367646\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore\/CX-Consultant--Strategy_R1716421\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore\/CX-Consultant--Strategy_R1716421\/apply\",\"job_requisition_id\":\"R1716421\"}],\"organizations\":[{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f0173264c6e2420112c83\",\"descriptor\":\"-\",\"reference_id\":\"ANALYTICS_Hypen_IND\",\"custom_reference_id\":\"ANALYTICS_Hypen_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKP\"},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0161bca1e39f1d115446\",\"descriptor\":\"ALYT\",\"reference_id\":\"ALYT\",\"custom_reference_id\":\"ALYT\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nicole.poznanski@concentrix.com\"},\"first_name\":\"Nicole Poznanski (123342)\"},\"category_groups\":[{\"id\":\"CF Strategy and Design Group\",\"wid\":\"d649f60fbab010107a3205b0f0a40000\",\"descriptor\":\"Strategy and Design Group\"}],\"job_requisition\":{\"id\":\"R1716421\",\"wid\":\"f1e248cab2c6101f4600a3755e430000\",\"descriptor\":\"CX Consultant, Strategy\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1168\",\"campaign_id\":\"14623\",\"campaign_title\":\"Sr. Analyst, Strategy (TCF) R1716432\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Analyst, Customer Experience Consulting\",\"street\":\"IND Gurgaon - Google Client Site\",\"address\":\"IND Gurgaon - Google Client Site\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122004\",\"region\":null,\"country\":\"India\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nJOB SUMMARY \u2013 Paragraph\\n\\nResponsibilities \\n\u2022\\t((Add 4-5 key responsibilities))\\n\u2022\\t((List responsibilities in order of importance))\\n\u2022\\t((This list does not need to be exhaustive, focus on the main or important responsibilities))\\n\\nQualifications \\n\u2022\\t((List required professional experience))\\n\u2022\\t((Add 1-2 specific technical requirements for the job))\\n\u2022\\t((Avoid soft skills like \\\"excellent written and verbal communication skills\\\"))\\n\u2022\\t((Avoid requirements that can be learned in less than a week like \\\"ability to use Gmail\\\"))\\n\\nAdd the following paragraph on North American job postings only:\\nAt Concentrix, we provide customer experience solutions that may involve handling sensitive data.  As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.\",\"long_description\":\"<p><b>Role level: Sr. Analyst, CX Strategy &amp; Analytics<\/b><\/p><p><b>About Us &amp; The Role<\/b><\/p><p>Are you passionate about leveraging data, generating compelling and actionable insights that drive business value, and being part of high performing teams? Do you have the desire to be part of a company whose vision is to continuously be the greatest customer engagement services company in the world? Do you want to be part of a company that is rich in Diversity and Talent? Then we have the perfect role for you!<\/p><p>At Concentrix Catalyst, we create exceptional customer engagement, accelerate digital transformation, and deliver actionable customer experience (CX) improvements. We focus on tapping into sentiment and building an emotional connection that keeps customers fanatical about our clients&#39; brands.<\/p><p>Concentrix Catalyst is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive companies from around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/p><p>Concentrix Catalyst is searching for a talented CX Strategy &amp; Analytics Sr. Analyst to support customer experience transformation projects for large clients. You will analyze customer journeys, develop insights from Voice of Customer data, and create recommendations that improve customer experiences. This role requires strong analytical capabilities, customer empathy, attention to detail, and the ability to work independently on consulting projects under managerial guidance.<\/p><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li>Analyze customer journeys and feedback data to identify friction points and improvement opportunities<\/li><li>Conduct Voice of Customer research including survey analysis, interviews, and customer insight synthesis<\/li><li>Develop consulting deliverables including journey maps, ROI analysis, strategic assessments, and data visualizations<\/li><li>Support customer experience strategy projects through data analysis and insight generation<\/li><li>Present findings and recommendations to project teams and stakeholders<\/li><li>Execute project workstreams independently with manager oversight<\/li><li>Lead project teams through planning, discovery, analysis, and reporting<\/li><\/ul><p><b>Candidate Background &amp; Profile<\/b><\/p><ul><li>Bachelor&#39;s degree and 4-6 years of consulting, customer analytics, or customer insights experience<\/li><li>Experience with Voice of Customer methodologies and CX metrics (NPS, CSAT, CES)<\/li><li>Strong analytical and quantitative skills with ability to work with large datasets<\/li><li>Experience developing customer journey maps and strategic assessments<\/li><li>Proficient in Microsoft Office, especially Excel and PowerPoint<\/li><li>Familiarity with customer journey mapping tools (Smaply, Miro, Lucidchart) preferred<\/li><li>Experience in contact centers and self-service channels is a plus<\/li><li>Strong communicator with ability to present to senior stakeholders<\/li><li>Team-oriented with focus on contributing to larger project goals<\/li><li>Initiative-driven, detail-oriented, and comfortable working in ambiguous situations<\/li><\/ul>\",\"ats_external_id\":\"R1716432\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-12T00:05:06.279+08:00\",\"created_at\":\"2026-03-25T16:05:09.838+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore\/Sr-Analyst--Customer-Experience-Consulting_R1716432\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Strategy\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122004\",\"primary_location\":{\"id\":\"IN-GUR-GOOGL-01\",\"wid\":\"740544c0a47f0107794abf901f11ff68\",\"descriptor\":\"IND Gurgaon - Google Client Site\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sonu.ambore1@concentrix.com\"},\"first_name\":\"Ambore, Sonu\"},\"categories\":[{\"descriptor\":\"CF Strategy\"}],\"recruiters\":[{\"id\":\"101874554\",\"wid\":\"dd2f132fac6901ed180ead513d0a775d\",\"descriptor\":\"Prianka Giri (101874554)\"},{\"id\":\"102054420\",\"wid\":\"cea025bb26a7101ac50d9834be4a0000\",\"descriptor\":\"Pranjal Malhotra (102054420)\"},{\"id\":\"102491357\",\"wid\":\"39feebce1c5c103f02d0c1029fec0000\",\"descriptor\":\"Balvinder Singh (102491357)\"},{\"id\":\"208806\",\"wid\":\"9f196ba80a8701061d9a34b805194759\",\"descriptor\":\"Sonu Ambore (208806)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0631\",\"descriptor\":\"Sr. Analyst, Strategy (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371529\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore\/Sr-Analyst--Customer-Experience-Consulting_R1716432\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore\/Sr-Analyst--Customer-Experience-Consulting_R1716432\/apply\",\"job_requisition_id\":\"R1716432\"}],\"organizations\":[{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f0173264c6e2420112c83\",\"descriptor\":\"-\",\"reference_id\":\"ANALYTICS_Hypen_IND\",\"custom_reference_id\":\"ANALYTICS_Hypen_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKP\"},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0161bca1e39f1d115446\",\"descriptor\":\"ALYT\",\"reference_id\":\"ALYT\",\"custom_reference_id\":\"ALYT\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nicole.poznanski@concentrix.com\"},\"first_name\":\"Nicole Poznanski (123342)\"},\"category_groups\":[{\"id\":\"CF Strategy and Design Group\",\"wid\":\"d649f60fbab010107a3205b0f0a40000\",\"descriptor\":\"Strategy and Design Group\"}],\"job_requisition\":{\"id\":\"R1716432\",\"wid\":\"e47cf9af7937101f4653bb6beab30000\",\"descriptor\":\"Sr. Analyst, Customer Experience Consulting\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1678\",\"campaign_id\":\"226\",\"campaign_title\":\"Advisor II, B2B Sales R1717065\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (German-speaking) - On-site - High Tech - HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Account Manager in Barcelona\/Valencia (on-site)\",\"long_description\":\"<div>\\n<p><strong>Experience the power of a game-changing career &nbsp;<\/strong><\/p>\\n<p><strong>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. &nbsp;<\/strong><\/p>\\n<p><strong>If you&rsquo;re looking to grow and be inspired, as an Account Manager in Barcelona\/Valencia (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.<\/strong><\/p>\\n<p><br \/><strong>What you will do in this role&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients,&nbsp;their&nbsp;customers, our people, our community, and our planet.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As an&nbsp;<strong>Account Manager<\/strong>&nbsp;on our team, you will:&nbsp;&nbsp;<br \/>&nbsp;<br \/>- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate&nbsp;&nbsp;<br \/>- Understand partner market and competition and evaluate reseller interest&nbsp;&nbsp;<br \/>- Create partner loyalty and drive partner competencies and certification in BU products&nbsp;&nbsp;<br \/>- Ensure partners are taking advantage of promotions, events &amp; programs&nbsp;&nbsp;<br \/>- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods&nbsp;&nbsp;<br \/>- Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary&nbsp;&nbsp;<br \/>- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer\/partner satisfaction&nbsp;&nbsp;<br \/>- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI&nbsp;&nbsp;<br \/>- May attend country partner events for meeting key partners&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We embrace our&nbsp;game-changers&nbsp;with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Are bilingual or proficient in German and English<br \/>- Have two years of related technical sales experience preferred&nbsp;&nbsp;<br \/>- Are familiar with channel programs&nbsp;&nbsp;<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills&nbsp;&nbsp;<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritize&nbsp;&nbsp;<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions&nbsp;&nbsp;<br \/>- Can establish an individual course of action to accomplish goals while using appropriate&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>It would be a plus if you:&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Have experience in working in Channel environment, knowledge of partners and distributors&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Don&rsquo;t&nbsp;meet every requirement? No worries.&nbsp;We&rsquo;re&nbsp;dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you&nbsp;don&rsquo;t&nbsp;check every box, we still encourage you to apply.&nbsp;We&rsquo;ll&nbsp;do our best to match you with the right job, whether&nbsp;it&rsquo;s&nbsp;this one or another role.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s&nbsp;in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.&nbsp;That&rsquo;s&nbsp;why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help support your unique lifestyle:&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full-time 39 hours\/week contract: Monday - Friday 9-18&nbsp;<br \/>- Salary 23400 euros gross\/year + up to 7200 euros gross\/year in bonus&nbsp;&nbsp;<br \/>- Central location in Barcelona or Valencia<br \/>- Bring-a-friend (referral) bonus opportunities&nbsp;&nbsp;<br \/>- Full paid training on the company and the project you'll be working on&nbsp;&nbsp;<br \/>- Career development programs, specialized courses&nbsp;&nbsp;<br \/>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Experience the best version of you!&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>At Concentrix, we invest in our&nbsp;game-changers&nbsp;because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Concentrix is an equal opportunity employer&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.&nbsp;<\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1717065\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1950.01\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-06T15:24:48.568+02:00\",\"created_at\":\"2026-03-25T13:05:08.830+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365957\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--German-speaking----On-site---High-Tech---HT05_R1717065\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--German-speaking----On-site---High-Tech---HT05_R1717065\/apply\",\"job_requisition_id\":\"R1717065\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"316c85c94489102650ff3a4579550000\",\"descriptor\":\"W0ZZG9 Hpi Coe Ipbm Proximity\",\"reference_id\":\"W0ZZG9\",\"custom_reference_id\":\"W0ZZG9\",\"company_reference_id\":null},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ilenia.valzano@concentrix.com\"},\"first_name\":\"Ilenia Valzano (102542538)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717065\",\"wid\":\"f1389c399990101f1133971219f00000\",\"descriptor\":\"Account Manager (German-speaking) - On-site - High Tech - HT05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1169\",\"campaign_id\":\"14621\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1716971\",\"campaign_type\":\"job_application\",\"job_title\":\"Application and Innovation Customer Engineer (Spanish & English)\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>JOB SUMMARY<\/b><\/p><ul><li><p>Bachelor or Masters Degree in Computer Science or Information Technology, or relevant degree, certifications, or experience.<\/p><\/li><li><p>4&#43; years development related development experience with Visual Studio and .Net applications (.Net Framework or .Net Core) for on-premises, hybrid, or Azure production environments.<\/p><\/li><li><p>1&#43; years\u2019 experience using Azure DevOps or GitHub.<\/p><\/li><li><p>2&#43; Customer-facing experience collaborating with stakeholders, management, teams, or developers.<\/p><\/li><li><p>Proven record in successfully planning, deploying, operating, and optimizing on premises, hybrid, and\/or cloud applications.<\/p><\/li><li><p>Experience that demonstrates excellent customer service skills.<\/p><\/li><\/ul><p><\/p><p><b>Responsibilities <\/b><\/p><ul><li><p>Large scale or N-Tier application development Experience.<\/p><\/li><li><p>Web application, Web Services\/API, or Microservices Development Experience<\/p><\/li><li><p>Cloud PAAS, IAAS, IAAS Experience.<\/p><\/li><li><p>Application Development Environment and Pipeline Development Experience. TFS, Azure DevOps, GitHub use and experience as well as understanding CI\/CD lifecycle.<\/p><\/li><li><p>Containerization of applications using Kubernetes or Windows Containers.<\/p><\/li><li><p>Working knowledge additional languages such as Python, Angular, or C&#43;&#43; in addition to C#.<\/p><\/li><li><p>Production debugging experience.<\/p><\/li><li><p>Background in application monitoring of applications using Application Insights or running on IIS.<\/p><\/li><li><p>Knowledge and\/or experience in resilient application architecture.\u00a0<\/p><\/li><li><p>Experience building secure and resilient applications.<\/p><\/li><li><p>IIS and\/or Kestrel<\/p><\/li><li><p>Containers and Orchestration (Kubernetes, Docker)<\/p><\/li><li><p>Application Monitoring and Telemetry (Azure Monitoring and Application Insights)<\/p><\/li><li><p>Applications Languages (Angular, C&#43;&#43;, Java, Python)<\/p><\/li><li><p>Infrastructure as Code (ARM Templates, Bicep, Terraform)<\/p><\/li><\/ul><ul><li><p>Low or No code Experience. Power platform configuration and development -- Power Platform, Azure Logic Apps, Azure API Management (APIM), and general low code development practices.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications <\/b><\/p><p><\/p><p><b>Relevant Certifications<\/b><\/p><ul><li><p>Microsoft Certified Azure Developer Associate (AZ-204)<\/p><\/li><li><p>DevOps Engineer Expert (AZ-400)<\/p><\/li><li><p>Power Platform Developer Associate (PL-400)<\/p><\/li><li><p>Power Platform Solution Architect Expert (PL-600)<\/p><\/li><li><p>Azure AI Engineer Associate (AI-102)<\/p><\/li><li><p>GitHub Foundations Certification<\/p><\/li><li><p>GitHub Administration Certification<\/p><\/li><li><p>GitHub Actions Certification<\/p><\/li><li><p>GitHub Advanced Security Certification<\/p><\/li><\/ul><p><\/p><p><\/p><p>#LI-Remote #Spain<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1716971\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T00:05:35.706+08:00\",\"created_at\":\"2026-03-25T08:04:45.867+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Application-and-Innovation-Customer-Engineer_R1716971\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"organization_reference_id\":\"YES01\"},\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372581\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Application-and-Innovation-Customer-Engineer_R1716971\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Application-and-Innovation-Customer-Engineer_R1716971\/apply\",\"job_requisition_id\":\"R1716971\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"custom_reference_id\":null,\"company_reference_id\":\"YES01\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bryan.vandenhurk@concentrix.com\"},\"first_name\":\"Bryan van den Hurk Men\u00e9ndez (102538465)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1716971\",\"wid\":\"cf3d24f33699101f264aad41b2d50000\",\"descriptor\":\"Application and Innovation Customer Engineer (Spanish & English)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1170\",\"campaign_id\":\"14618\",\"campaign_title\":\"Sr. Team Leader, Operations R1693166\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Team Leader, Operations\",\"street\":\"SLV San Salvador - Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\",\"address\":\"SLV San Salvador - Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01101\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"El L\u00edder de Equipo S\u00e9nior es responsable de la gesti\u00f3n, control y seguimiento de una l\u00ednea de negocio de Claro, ya sea en el segmento Fijo o M\u00f3vil. Su principal objetivo es garantizar el cumplimiento de las metas relacionadas con los indicadores de llamadas y la experiencia del cliente.\\nSe requiere negociaci\u00f3n de objetivos con el cliente, la supervisi\u00f3n y optimizaci\u00f3n de procesos operativos, as\u00ed como la implementaci\u00f3n de estrategias de mejora continua para asegurar un servicio eficiente y de alta calidad.\",\"long_description\":\"<h3><b>Funciones esenciales \/ Responsabilidades principales<\/b><\/h3><ul><li>Liderar al equipo, fomentando su desarrollo profesional mediante una comunicaci\u00f3n y entrenamiento efectivos, promoviendo el trabajo en equipo y la cooperaci\u00f3n.<\/li><li>Entrenar a los colaboradores de forma regular para asegurar el cumplimiento de las m\u00e9tricas de desempe\u00f1o.<\/li><li>Identificar problemas de rendimiento, desarrollar planes de mejora y aplicar medidas correctivas, incluyendo, de ser necesario, la terminaci\u00f3n de la relaci\u00f3n laboral.<\/li><li>Garantizar que el servicio brindado a los clientes cumpla con los indicadores clave de rendimiento (KPIs) y las expectativas financieras establecidas.<\/li><li>Comunicar las expectativas al equipo y proporcionar actualizaciones y cambios de manera oportuna.<\/li><li>Brindar experiencia especializada en la resoluci\u00f3n de llamadas escaladas de clientes, seg\u00fan sea necesario.<\/li><li>Gestionar m\u00e9tricas del equipo y objetivos de retenci\u00f3n. Analizar causas de rotaci\u00f3n y colaborar con el liderazgo del sitio para implementar acciones que la reduzcan.<\/li><li>Proporcionar retroalimentaci\u00f3n al equipo, tanto en sesiones de coaching como en actividades diarias de desempe\u00f1o y comportamiento.<\/li><li>Mantenerse actualizado sobre los procesos, pol\u00edticas y procedimientos internos. Participar en programas de desarrollo para gerentes.<\/li><li>Supervisar a un grupo de asociados de centro de llamadas, monitoreando su trabajo y asistencia conforme a las pol\u00edticas de la organizaci\u00f3n y los requisitos legales aplicables.<\/li><li>Completar proyectos a nivel de turno enfocados en mejorar la productividad, calidad u otros KPIs.<\/li><li>Promover los valores de la empresa mediante el comportamiento y la actitud, siendo un defensor del equipo.<\/li><\/ul><h3><b>Perfil del candidato<\/b><\/h3><ul><li>T\u00edtulo de t\u00e9cnico o asociado en un \u00e1rea relacionada (se prefiere licenciatura) con entre cuatro y seis a\u00f1os de experiencia, al menos uno en un rol de gesti\u00f3n progresiva.<\/li><li>Habilidades s\u00f3lidas de comunicaci\u00f3n, tanto escrita como verbal.<\/li><li>Capacidad demostrada para liderar equipos en la gesti\u00f3n de m\u00faltiples tareas, priorizaci\u00f3n y cumplimiento de plazos.<\/li><li>Habilidad para orientar, entrenar y proporcionar direcci\u00f3n efectiva a un equipo de colaboradores.<\/li><li>Capacidad para trabajar bien bajo presi\u00f3n y dar seguimiento hasta la conclusi\u00f3n de las tareas.<\/li><li>Disponibilidad para trabajar en un horario flexible.<\/li><\/ul><p><\/p><h3><b>Rol del Marco de Carrera<\/b><\/h3><p>Recibe asignaciones como objetivos, con metas y procesos para alcanzarlos. Interact\u00faa con Gerentes, L\u00edderes, Supervisores de equipo, miembros del equipo, otras \u00e1reas funcionales, la direcci\u00f3n y proveedores externos para cumplir con los objetivos. Establece prioridades para los Gerentes, L\u00edderes, Supervisores de equipo y miembros del equipo, y coordina y supervisa las actividades diarias.<\/p><p>Est\u00e1 a cargo de gestionar grandes l\u00edneas de negocio y\/o m\u00faltiples l\u00edneas simult\u00e1neamente. Motiva a sus reportes directos para alcanzar las m\u00e9tricas y objetivos empresariales mediante coaching, mentor\u00eda y retroalimentaci\u00f3n regular. Las decisiones se gu\u00edan por pol\u00edticas, procedimientos y el plan de negocio; recibe orientaci\u00f3n y supervisi\u00f3n de un gerente y\/o director. Dependiendo del tama\u00f1o del programa, puede actuar como Gerente de Operaciones.<\/p><p><\/p><h3><b>Aviso Legal<\/b><\/h3><p>Las declaraciones anteriores tienen la intenci\u00f3n de describir la naturaleza general y el nivel del trabajo desempe\u00f1ado por las personas asignadas a este puesto. No pretenden ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas para el puesto.<\/p><p><b>Concentrix es un empleador que ofrece igualdad de oportunidades.<\/b> Concentrix eval\u00faa a los candidatos calificados sin importar su raza, color, religi\u00f3n, g\u00e9nero, nacionalidad, edad, orientaci\u00f3n sexual, identidad o expresi\u00f3n de g\u00e9nero, condici\u00f3n de veterano protegido, condici\u00f3n de discapacidad u otras caracter\u00edsticas protegidas por la ley.<\/p>\",\"ats_external_id\":\"R1693166\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"1100\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T00:14:39.042+08:00\",\"created_at\":\"2026-03-25T08:04:42.489+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Sr-Team-Leader--Operations_R1693166-1\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5468db324145101ac0b99494cc550000\",\"descriptor\":\"Tetel S.A. de C.V\",\"reference_id\":\"WSV05\",\"organization_reference_id\":\"WSV05\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01101\",\"primary_location\":{\"id\":\"SV-SAN-GETCO-01\",\"wid\":\"b2d8dc058e59101d4df437f8a3950000\",\"descriptor\":\"SLV San Salvador - Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"nicole.archer1@concentrix.com\"},\"first_name\":\"Archer Mejia, Nicole Marie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102598501\",\"wid\":\"da7d7d2449a2101031ba97a44e220000\",\"descriptor\":\"Rudy Romero Linares (102598501)\"},{\"id\":\"102600368\",\"wid\":\"da7d7d2449a210103188d8ece4ae0001\",\"descriptor\":\"Nicole Archer (102600368)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0630\",\"descriptor\":\"Sr. Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365920\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Sr-Team-Leader--Operations_R1693166-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Sr-Team-Leader--Operations_R1693166-1\/apply\",\"job_requisition_id\":\"R1693166\"}],\"organizations\":[{\"wid\":\"5468db324145101ac0b99494cc550000\",\"descriptor\":\"Tetel S.A. de C.V\",\"reference_id\":\"WSV05\",\"custom_reference_id\":null,\"company_reference_id\":\"WSV05\"},{\"wid\":\"d8363af56ef6100ba8658a0044140000\",\"descriptor\":\"W0ZWID Claro Cr Sv\",\"reference_id\":\"W0ZWID\",\"custom_reference_id\":\"W0ZWID\",\"company_reference_id\":null},{\"wid\":\"ee6a807e812d100ba811c94d5cf10000\",\"descriptor\":\"23874 - Claro - WHONELINK381\",\"reference_id\":\"WHONELINK381\",\"custom_reference_id\":\"WHONELINK381\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lidia.vega@concentrix.com\"},\"first_name\":\"Lidia Vega Linares (102599826)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1693166\",\"wid\":\"fa87effdd94c1010287af2bb19c10000\",\"descriptor\":\"Sr. Team Leader, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Contar con conocimientos de Claro en servicios Fijo y M\u00f3vil<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1171\",\"campaign_id\":\"14611\",\"campaign_title\":\"Specialist, Customer Acquisition R1711238\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"We are seeking a dynamic B2B Sales Representative to lead our team to success. In this role, you'll drive business targets, provide sales forecasts, and ensure data accuracy in our CRM. You'll also enable team productivity through strategic coaching, resolve challenges, and maintain strong client relationships. If you're ready to make a significant impact and thrive in a results-driven environment, we want to hear from you.\",\"long_description\":\"<p><b>You Have:<\/b><\/p><div><ul><li>1&#43; year proven work experience in customer service sales role OR 6&#43; months in B2B sales experience<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul><p><b>You will: <\/b><\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul><\/div>\",\"ats_external_id\":\"R1711238\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"3744800\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-03-27T08:53:50.424+08:00\",\"created_at\":\"2026-03-25T02:03:47.240+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1711238\/apply\",\"head_count\":\"15\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103030738\",\"wid\":\"81e2248b9e64102a1f40902f7b130000\",\"descriptor\":\"Tatiana Castrillon Laverde (103030738)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365917\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1711238\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1711238\/apply\",\"job_requisition_id\":\"R1711238\"}],\"organizations\":[{\"wid\":\"bef8dd4a788210016d8728d9c8a10000\",\"descriptor\":\"W0ZXWW MICROSOFT P_VDS BOG PRD\",\"reference_id\":\"W0ZXWW\",\"custom_reference_id\":\"W0ZXWW\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jonathan.toledo@concentrix.com\"},\"first_name\":\"Jhonatan Toledo Salamanca (102583426)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711238\",\"wid\":\"9c331f41b52b101d96597af10e680000\",\"descriptor\":\"Specialist, Customer Acquisition - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1172\",\"campaign_id\":\"14600\",\"campaign_title\":\"Specialist, Sales Development R1717008\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B English Business Development Representative\",\"street\":\"EGY Cairo RHQ\",\"address\":\"EGY Cairo RHQ\",\"city\":null,\"state\":\"Giza\",\"postal_code\":\"12568\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1717008\",\"location\":\"Giza\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:16.158+08:00\",\"created_at\":\"2026-03-24T20:05:38.613+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B-English-Business-Development-Representative_R1717008\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Giza\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"12568\",\"primary_location\":{\"id\":\"EG-CAI-RAYAH-Y0\",\"wid\":\"c22d0d0d1d601026f557082ee7017678\",\"descriptor\":\"EGY Cairo RHQ\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365817\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B-English-Business-Development-Representative_R1717008\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B-English-Business-Development-Representative_R1717008\/apply\",\"job_requisition_id\":\"R1717008\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717008\",\"wid\":\"fb5ab2f95d68101f0c12f3362dbf0000\",\"descriptor\":\"B2B English Business Development Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"348\",\"campaign_id\":\"637\",\"campaign_title\":\"Advisor I, Sales R1712597\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative\",\"street\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"address\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"city\":\"Prague\",\"state\":null,\"postal_code\":\"14000\",\"region\":null,\"country\":\"Czechia\",\"short_description\":\"This position is responsible for processing customer orders and sales, providing internal and external sales support, managing client data, preparing sales documentation, and ensuring smooth communication between all parties.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Achieve specific KPIs and maximizing sale opportunities<br \/>\u00a0<\/p><p>\u2022 Provide administrative and operational support to the sales team<br \/>\u00a0<\/p><p>\u2022 Prepare quotes, maintain and update CRM systems, customers records<br \/>\u00a0<\/p><p>\u2022 Use probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer questions by talking through components of customer accounts<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of sales experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Basic computer navigation skills and PC Knowledge, Excel<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast paced environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with high attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1712597\",\"location\":\"Prague\",\"job_type\":\"full_time\",\"salary\":\"40500\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-05-08T01:59:02.596+02:00\",\"created_at\":\"2026-03-24T17:08:27.926+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mzc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mzc\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"191\",\"campaign_id\":\"611\",\"campaign_title\":\"CAK\/ Dutch\/ Sofia\/ Relocation in NL\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservice Medewerker met Nederlands (Relocatie naar Sofia)\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Verhuis naar Sofia en start je professionele carri&egrave;re bij <strong>Concentrix<\/strong> in een hybride functie met Nederlands.<\/p>\\n<p>Sluit je aan bij ons team als <strong>Customer Advisor<\/strong> en geef je soft skills de kans om de wereld een betere plek te maken.<\/p>\\n<p><strong>Belangrijkste verantwoordelijkheden:<\/strong><\/p>\\n<ul>\\n<li>Communiceren met klanten door telefoontjes te behandelen over openstaande saldi, automatische incasso&rsquo;s en aanpassingen van regelingen<\/li>\\n<li>Schriftelijke verzoeken van klanten beheren en zorg dragen voor een soepel verloop van automatische incasso&rsquo;s<\/li>\\n<li>Uitstekende service bieden terwijl je de administratieve taken volgens de standaarden uitvoert<\/li>\\n<li><strong>Vereisten:<\/strong><\/li>\\n<li>Vloeiend Nederlands (C1 &ndash; mondeling en schriftelijk) en goede kennis van Engels (B1)<\/li>\\n<\/ul>\\n<ul>\\n<li>Sterke communicatieve vaardigheden en oog voor detail<\/li>\\n<\/ul>\\n<ul>\\n<li>Computervaardigheden, inclusief het werken met verschillende software en tools<\/li>\\n<\/ul>\\n<ul>\\n<li>Goede analytische en organisatorische vaardigheden<\/li>\\n<li>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Werktijden<\/strong><\/p>\\n<p>Maandag &ndash; Vrijdag: 09:30 &ndash; 18:00 (1 uur pauze)<\/p>\\n<p><strong>Wat bieden wij jou?<\/strong><\/p>\\n<ul>\\n<li>Competitief salaris &ndash; <strong>2045,17 euro bruto<\/strong><\/li>\\n<\/ul>\\n<ul>\\n<li>Welkomstbonus &ndash;<strong>800 euro bruto<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Relocatiepakket (2 weken accommodatie, vooruitbetaling en meer)<\/li>\\n<\/ul>\\n<ul>\\n<li>Uitgebreide initi&euml;le training en onboarding (volledig door ons betaald)<\/li>\\n<\/ul>\\n<ul>\\n<li>Trainingen voor professionele ontwikkeling en carri&egrave;replanning<\/li>\\n<li>Initiatieven voor gezondheid en welzijn<\/li>\\n<\/ul>\\n<p><strong>Extra voordelen:<\/strong><\/p>\\n<p>Ziekte- en levensverzekering<\/p>\\n<ul>\\n<li>Multisportkaart<\/li>\\n<\/ul>\\n<ul>\\n<li>Transportvergoeding<\/li>\\n<\/ul>\\n<ul>\\n<li>Bonus voor belangrijke levensgebeurtenissen<\/li>\\n<\/ul>\\n<ul>\\n<li>Extra betaald verlof voor onderwijs<\/li>\\n<\/ul>\\n<ul>\\n<li>Bedrijfskortingen<\/li>\\n<\/ul>\\n<ul>\\n<li>Bedrijfsevenementen en nog veel meer<\/li>\\n<\/ul>\\n<p>\uf0b7&nbsp; <strong>Locatie<\/strong><\/p>\\n<p>Een handig gelegen kantoor, dichtbij bushaltes en de metro.<\/p>\\n<p>Je respecteert onze waarden van <strong>erkenning, integriteit, eenheid en betrokkenheid<\/strong>, en je bent enthousiast om ook het &ldquo;wow&rdquo;-effect te cre&euml;ren. Meer dan je achtergrond zijn het je <strong>motivatie en persoonlijkheid<\/strong> die ervoor zorgen dat je deel wordt van onze leuke en energieke community.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Let op: <strong>niet-EU-ingezetene moeten een geldige werkvergunning in Bulgarije hebben<\/strong> om in aanmerking te komen voor deze functie.<\/p>\\n<p><strong>Concentrix Bulgaria<\/strong> is een werkgever die gelijke kansen biedt.<\/p>\\n<p>Concentrix beschouwt diversiteit als een fundamentele waarde en biedt iedereen toegang tot werkgelegenheid, ongeacht geslacht, leeftijd, religie, etniciteit of andere classificaties die worden beschermd door de toepasselijke nationale wetgeving.<\/p>\\n<p>Ken je iemand die perfect is voor deze functie? <strong>Verwijs een vriend<\/strong> en ontvang een mooie beloning wanneer hij of zij ons team komt versterken!<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em><strong> <\/strong><em><strong>Bulgaria is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><span data-teams=\\\"true\\\"><a id=\\\"menur428\\\" class=\\\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\\\" title=\\\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/z2lkoi8vyxn0cmfldxmvq2ftcgfpz246oljly29yzc8zmdc?\\\" href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\" aria-label=\\\"Link External Referral Program - Bulgaria\\\"><mark class=\\\"___pkdqnu0 f1l59v9g\\\">External<\/mark> Referral Program - Bulgaria<\/a> <\/span><\/p>\\n<p><strong><span data-teams=\\\"true\\\">&nbsp;<\/span><\/strong><\/p>\",\"ats_external_id\":\"3038098790\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-27T16:40:15.580+03:00\",\"created_at\":\"2026-03-24T16:36:37.523+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1679\",\"campaign_id\":\"224\",\"campaign_title\":\"Advisor II, B2B Sales R1716755\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (English-speaking) - On site - High Tech Industry HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Account Manager in Barcelona (on-site)\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as <strong>an Account Manager in Barcelona (on-site), <\/strong>you will be part of our team of game-changers who are powering the brands of the future in tech.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As an <strong>Account Manager<\/strong> on our team, you will:&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Execute and achieve sales quota and targets&nbsp;<br \/>- Focus on SMB sales, mainly outbound activities to a set of SMB customers&nbsp;<br \/>- Build and maintain a relationship with a set of clients to increase the revenue or growth numbers&nbsp;<br \/>- Track, manage, and report ongoing activity relative to sales plan&nbsp;<br \/>- Communicate client feedback to appropriate parties for follow up and resolution&nbsp;<br \/>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound&nbsp;<br \/>- Maintain good CRM hygiene and tracking by accurately tracking all events within the CRM&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<p>- Have a proficient or bilingual level of English<br \/>- Have a solid Sales Background (outbound environment)&nbsp;<br \/>- Are achievement and goal oriented and motivated and self-starter&nbsp;<br \/>- Have strong communication and good computer skills&nbsp;&nbsp;<\/p>\\n<p>- Have pipeline management and forecasting experience&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>It would be a plus if you have&nbsp;<\/strong><\/p>\\n<p>- Previous experience working with channel&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 - 18:00<br \/>- Salary 21.376 euros gross\/year + up to 6.000 euros gross\/year in bonus, private medical insurance<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on&nbsp;<br \/>- Career development program and specialized courses&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<br \/><strong><u>R1716755<\/u><\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"R1716755\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1781.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-13T01:59:07.863+02:00\",\"created_at\":\"2026-03-24T15:07:47.204+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"camila.borzone@concentrix.com\"},\"first_name\":\"Borzone Alvarez, Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102982889\",\"wid\":\"6e36532b0e2f100dd0e80a6d8b800000\",\"descriptor\":\"Camila Borzone Alvarez (102982889)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368919\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--English-speaking----On-site---High-Tech-Industry-HS03_R1716755\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--English-speaking----On-site---High-Tech-Industry-HS03_R1716755\/apply\",\"job_requisition_id\":\"R1716755\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"julia.arteaga@concentrix.com\"},\"first_name\":\"Julia Arteaga (103225303)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716755\",\"wid\":\"8df85f95811d101ec7204d2eb4630000\",\"descriptor\":\"Account Manager (English-speaking) - On site - High Tech Industry HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"327\",\"campaign_id\":\"213\",\"campaign_title\":\"Bonnier \/ Swedish \/ \u00d6stersund\",\"campaign_type\":\"job_application\",\"job_title\":\"S\u00e4ljande kundtj\u00e4nstmedarbetare till Bonnier!\",\"street\":\"\",\"address\":\"\",\"city\":\"\u00d6stersund\",\"state\":\"Jamtland County\",\"postal_code\":null,\"region\":\"\u00d6stersund\",\"country\":\"Sweden\",\"short_description\":\"Bor du i \u00d6stersund och s\u00f6ker jobb inom service och f\u00f6rs\u00e4ljning?\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Bor du i &Ouml;stersund och s&ouml;ker jobb inom service och f&ouml;rs&auml;ljning? Ta chansen att utvecklas p&aring; Bonnier!<\/strong><br \/>&nbsp;<\/h3>\\n<p><em><strong>Bonnier forts&auml;tter att v&auml;xa och s&ouml;ker nu fler kollegor! Vi s&ouml;ker dig som trivs med att arbeta i team, tycker om att hj&auml;lpa andra och drivs av att jobba mot m&aring;l!<\/strong><\/em><\/p>\\n<p>Som kundservicemedarbetare p&aring; Bonnier arbetar du p&aring; en energifylld arbetsplats omgiven av engagerade och kunniga medarbetare.&nbsp;Huvudsakliga arbetsuppgifter &auml;r att svara p&aring; inkommande samtal och mail fr&aring;n kunder kring prenumerations-, och fakturafr&aring;gor och &ouml;vriga &auml;renden samt&nbsp;att st&auml;lla relevanta fr&aring;gor f&ouml;r att hitta kundanpassade erbjudanden. Arbetstiderna &auml;r varierande p&aring;&nbsp;vardagar mellan&nbsp;8-18. F&ouml;rs&auml;ljning &auml;r en naturlig del av varje samtal, det skapar f&ouml;ruts&auml;ttningar att skr&auml;ddarsy anpassade l&ouml;sningar utifr&aring;n varje kunds behov.&nbsp;<\/p>\\n<p>P&aring; Bonnier f&aring;r du m&ouml;jlighet att utvecklas inom f&ouml;rs&auml;ljning och har chansen att p&aring;verka din egen l&ouml;n.&nbsp;Det finns inget tak p&aring; provisionen, det inneb&auml;r att du kan tj&auml;na riktigt bra &ndash; ut&ouml;ver din grundl&ouml;n!&nbsp;I denna tj&auml;nst erbjuder vi anst&auml;llning med placering p&aring; kontoret i &Ouml;stersund.&nbsp;<\/p>\\n<p><strong>Vi s&ouml;ker dig som<br \/><br \/><\/strong>Har en stark servicek&auml;nsla, &auml;r ut&aring;triktad, vill ge b&auml;sta t&auml;nkbara kundupplevelsen, &auml;r m&aring;lmedveten och &auml;lskar s&auml;lj. Du &auml;r en lagspelare som vill bidra till positiva resultat och bra st&auml;mning, som brinner b&aring;de f&ouml;r att l&ouml;sa det som kunden har behov att f&aring; hj&auml;lp med och att samtidigt ha fokus p&aring; f&ouml;rs&auml;ljning. Du &auml;r &auml;rlig, &ouml;dmjuk och lyssnar p&aring; kunden och kundens behov. Du &auml;r ocks&aring; en motiverande, lojal och hj&auml;lpsam person som st&auml;ller upp f&ouml;r andra och l&ouml;ser de problem som uppst&aring;r p&aring; ett effektivt s&auml;tt.<\/p>\\n<p>Sammantaget ska du p&aring; b&auml;sta t&auml;nkbara s&auml;tt l&ouml;sa kundens &auml;rende och leverera en kundupplevelse i v&auml;rldsklass.<br \/><br \/><\/p>\\n<p><strong>Vi vill att du uppfyller f&ouml;ljande<\/strong>:<\/p>\\n<ul>\\n<li>Flytande svenska i tal och skrift<\/li>\\n<li>Grundl&auml;ggande datorkunskaper<\/li>\\n<li>Godk&auml;nda gymnasiebetyg i svenska A eller 1 och engelska A eller 5<\/li>\\n<li>Har du tidigare erfarenhet av service och f&ouml;rs&auml;ljning ser vi detta som meriterande<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad vi erbjuder dig<\/strong><\/p>\\n<p>D&aring; Concentrix v&auml;xer i en snabb takt finns det, f&ouml;r dig med r&auml;tt drivkraft, goda chanser till utveckling med interna karri&auml;rm&ouml;jligheter. Vi &auml;r idag en av de st&ouml;rsta leverant&ouml;rerna av kundservice i v&auml;rlden men vi siktar p&aring; att n&aring; toppen, och det g&ouml;r vi g&auml;rna tillsammans med dig! I denna roll har du &auml;ven m&ouml;jlighet att tj&auml;na obegr&auml;nsad provision, f&aring;r ett friskv&aring;rdsbidrag om gener&ouml;sa 3500:-\/&aring;r, arbetar p&aring; en kollektivavtalsansluten arbetsplats och f&aring;r hela utbildningsperioden betald. Join us!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>START:<\/strong> 2026-05-11<\/p>\\n<p><strong>PLACERINGSORT:<\/strong> &Ouml;stersund kontoret<\/p>\\n<p><strong>ANST&Auml;LLNINGSFORM:<\/strong> Heltidsanst&auml;llning. Vi till&auml;mpar 6 m&aring;nader provanst&auml;llning.<\/p>\\n<p><strong>ARBETSTIDER:<\/strong> Varierande under &ouml;ppettiderna, m&aring;n-fre 08:00-18:00<\/p>\\n<p><strong>SISTA ANS&Ouml;KNINGSDATUM: <\/strong>2026-05-01<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Vi rekommenderar att du skickar in din ans&ouml;kan omg&aring;ende d&aring; vi g&ouml;r ett l&ouml;pande urval av ans&ouml;kningar, tj&auml;nsterna kan tills&auml;ttas innan sista ans&ouml;kningsdatum.<\/strong><\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>Vi vill h&ouml;ra fr&aring;n dig om detta k&auml;nns som r&auml;tt steg f&ouml;r dig i din karri&auml;r! Ans&ouml;k redan idag och g&ouml;r som 440k+ game-changers runtom i v&auml;rlden redan gjort - bli en del av oss p&aring; Concentrix!&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\",\"ats_external_id\":\"3348001900\",\"location\":\"\u00d6stersund, \u00d6stersund\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-23T09:05:59.443+02:00\",\"created_at\":\"2026-03-24T10:49:55.190+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTM?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1173\",\"campaign_id\":\"14590\",\"campaign_title\":\"Trainee Administrative Assistant R1713601\",\"campaign_type\":\"job_application\",\"job_title\":\"Jovem aprendiz\",\"street\":\"BRA Sao Paulo - Agua Branca\",\"address\":\"BRA Sao Paulo - Agua Branca\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"05001-000\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"O Jovem Aprendiz atua no desenvolvimento de atividades pr\u00e1ticas dentro de empresas (administrativas) enquanto realiza um curso de capacita\u00e7\u00e3o te\u00f3rica, visando sua inser\u00e7\u00e3o no mercado.\",\"long_description\":null,\"ats_external_id\":\"R1713601\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"346.12\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-10T00:13:55.755+08:00\",\"created_at\":\"2026-03-24T06:06:47.362+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Agua-Branca\/Jovem-aprendiz_R1713601\/apply\",\"head_count\":\"15\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Administrative Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"05001-000\",\"primary_location\":{\"id\":\"BR-SAO-FRANC-01\",\"wid\":\"740544c0a47f017b1e7a8c8f1f11a465\",\"descriptor\":\"BRA Sao Paulo - Agua Branca\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"margarete.almeida@concentrix.com\"},\"first_name\":\"Almeida, Margarete Silva de\"},\"categories\":[{\"descriptor\":\"CF Administrative Support\"}],\"recruiters\":[{\"id\":\"581991\",\"wid\":\"9f196ba80a8701e09530ff6b0719f325\",\"descriptor\":\"Mayra Souza (581991)\"},{\"id\":\"101938221\",\"wid\":\"0bbbbb1a715e0109af0368cde9210000\",\"descriptor\":\"Ana Beatriz Morais Araujo (101938221)\"},{\"id\":\"103215992\",\"wid\":\"8b85fdf9ed8810327b3be3f1d2ad0000\",\"descriptor\":\"Margarete Almeida (103215992)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1048\",\"descriptor\":\"Trainee Administrative Assistant\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367194\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Agua-Branca\/Jovem-aprendiz_R1713601\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Agua-Branca\/Jovem-aprendiz_R1713601\/apply\",\"job_requisition_id\":\"R1713601\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"},{\"wid\":\"5ee58b331a1a1007aaac5cfbdf7f0000\",\"descriptor\":\"W0ZWEF Multi Client Geo Cogs\",\"reference_id\":\"W0ZWEF\",\"custom_reference_id\":\"W0ZWEF\",\"company_reference_id\":null},{\"wid\":\"f8a55bb388841007aa6e7ca0768a0000\",\"descriptor\":\"23776 - Other - 980005343\",\"reference_id\":\"980005343\",\"custom_reference_id\":\"980005343\",\"company_reference_id\":null},{\"wid\":\"4f2b0df4112e103b2f6600850d7d0000\",\"descriptor\":\"COGS (SITE) Govt Interns NonBillable Support\",\"reference_id\":\"GOVINTNOBIL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vanessa.leal1@concentrix.com\"},\"first_name\":\"Vanessa de Araujo Faria Leal (102611938)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1713601\",\"wid\":\"8a4883d8fc1c101da2baf75fb2060000\",\"descriptor\":\"Jovem aprendiz\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1174\",\"campaign_id\":\"14586\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1716024\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Engineer - Teams & SharePoint\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Role Overview<\/b><\/p><p><\/p><p>We are seeking a highly skilled and experienced <b>Customer Engineer specializing in Microsoft Teams and collaboration solutions<\/b> to support enterprise customers in maximizing productivity and ensuring seamless operation of Microsoft 365 tools.<\/p><p><\/p><p>This is a <b>customer-facing role<\/b>, requiring strong communication skills and the ability to engage with technical, non-technical, and leadership stakeholders. You will act as a trusted advisor, helping customers design, deploy, and optimize Microsoft Teams environments, including voice and telephony solutions.<\/p><p><\/p><p><i><b>Note: This position requires fluency in English.<\/b><\/i><\/p><p><\/p><p><span><b>What you\u2019ll do<\/b><\/span><\/p><ul><li>Engage directly with customers to understand their collaboration and Teams requirements<\/li><li>Design, deploy, and optimize <b>Microsoft Teams solutions<\/b>, including voice and telephony (PSTN, Direct Routing, Calling Plans)<\/li><li>Deliver workshops, pilots, and production implementations (Teams, Teams Apps, Voice)<\/li><li>Troubleshoot and resolve issues related to Teams meetings, calling, and integrations<\/li><li>Support <b>Teams Enterprise Voice and telephony infrastructure<\/b> (SBCs, Contact Centers)<\/li><li>Collaborate on <b>M365 ecosystem solutions<\/b> (SharePoint, OneDrive, Exchange)<\/li><li>Provide best practices, technical guidance, and adoption strategies<\/li><li>Automate administrative tasks using <b>PowerShell<\/b><\/li><li>Document solutions, architectures, and troubleshooting guides.<\/li><\/ul><p><\/p><p><span><b>Must-have skills<\/b><\/span><\/p><ul><li>10&#43; years in customer-facing technical roles (architecture, support, consulting, etc.)<\/li><li>Strong hands-on experience with <b>Microsoft Teams<\/b><\/li><li>Expertise in <b>Teams Voice \/ Telephony<\/b> (Direct Routing, Calling Plans, Phone System)<\/li><li>Experience with <b>Microsoft 365<\/b> (SharePoint, OneDrive, Exchange)<\/li><li>Knowledge of <b>Azure AD \/ Entra ID<\/b><\/li><li>Strong troubleshooting skills in Teams (meetings, calling, performance)<\/li><li>Experience delivering workshops, training, or customer engagements<\/li><li>PowerShell scripting for automation<\/li><li>Solid understanding of <b>networking fundamentals<\/b> (DNS, firewalls, media flows)<\/li><\/ul><p><\/p><p><span><b>Nice to have<\/b><\/span><\/p><ul><li>Experience with <b>Teams Apps \/ Microsoft Graph \/ Bots<\/b><\/li><li>Knowledge of <b>Contact Center integrations<\/b><\/li><li>Azure Functions or advanced automation<\/li><li>Experience with enterprise voice environments<\/li><li>Microsoft certifications (Teams, M365, Endpoint, etc.)<\/li><\/ul><p><\/p><p>#WFM<\/p>\",\"ats_external_id\":\"R1716024\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-25T04:04:23.200+08:00\",\"created_at\":\"2026-03-24T04:05:15.126+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Customer-Engineer---Teams---SharePoint_R1716024\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"organization_reference_id\":\"YES01\"},\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"alejandra.barrera@concentrix.com\"},\"first_name\":\"Barrera, Alejandra\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103263265\",\"wid\":\"a92aa592eff11001efa43bec5c0a0000\",\"descriptor\":\"Alejandra Barrera (103263265)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369979\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Customer-Engineer---Teams---SharePoint_R1716024\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Customer-Engineer---Teams---SharePoint_R1716024\/apply\",\"job_requisition_id\":\"R1716024\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"custom_reference_id\":null,\"company_reference_id\":\"YES01\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bryan.vandenhurk@concentrix.com\"},\"first_name\":\"Bryan van den Hurk Men\u00e9ndez (102538465)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1716024\",\"wid\":\"e47cf9af7937101ed0700a0e9c9b0000\",\"descriptor\":\"Customer Engineer - Teams & SharePoint\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1175\",\"campaign_id\":\"14577\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1716185\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 Global Delivery (SharePoint)\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Cloud Solution Architect \u2013 Global Delivery (SharePoint)<\/b><\/p><p><\/p><p><b>Role Overview<\/b><\/p><p>As a<span>\u00a0<\/span><b>Cloud Solution Architect (CSA) \u2013 SharePoint<\/b><span>\u00a0<\/span>in<span>\u00a0<\/span><b>Global Delivery<\/b>, you will provide deep technical expertise across<span>\u00a0<\/span><b>SharePoint Server, SharePoint Online, and hybrid environments<\/b>, supporting enterprise customers through architecture design, deployment, migration, troubleshooting, and optimization.<\/p><p>You will work with complex, large\u2011scale SharePoint environments, helping customers modernize, secure, and scale their collaboration platforms while ensuring reliability, performance, and business continuity.<\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Act as a technical authority for Microsoft Power Platform<\/li><li>Lead and deliver customer engagements focused on:<ul><li>Power Apps (Canvas and Model\u2011driven)<\/li><li>Power Automate<\/li><li>Dataverse<\/li><li>Power Pages<\/li><\/ul><\/li><li>Design and support enterprise\u2011scale Power Platform architectures, including:<ul><li>Application design patterns<\/li><li>Workflow automation<\/li><li>Data modeling with Dataverse<\/li><li>Integration with external systems and APIs<\/li><\/ul><\/li><li>Support customers in governance, security, and lifecycle management, including:<ul><li>Environment strategy<\/li><li>DLP policies<\/li><li>ALM and solution management<\/li><li>Capacity and performance considerations<\/li><\/ul><\/li><li>Enable customers to scale Power Platform adoption through:<ul><li>Best practices<\/li><li>Reference architectures<\/li><li>Reusable delivery assets and playbooks<\/li><\/ul><\/li><li>Collaborate closely with:<ul><li>Field CSAs<\/li><li>Account teams<\/li><li>Partners<\/li><\/ul><\/li><\/ul><div><\/div><p><b>Required Qualifications<\/b><\/p><ul><li>Solid experience delivering Power Platform solutions in enterprise environments<\/li><li>Hands\u2011on expertise with:<ul><li>Power Apps (Canvas &amp; Model\u2011driven)<\/li><li>Power Automate<\/li><li>Dataverse<\/li><\/ul><\/li><li>Strong understanding of:<ul><li>Application lifecycle management (ALM)<\/li><li>Governance and security models<\/li><li>Data integration and APIs<\/li><\/ul><\/li><li>Experience delivering customer\u2011facing technical engagements (remote or hybrid)<\/li><li>Ability to translate business requirements into scalable technical solutions<\/li><li>Strong problem\u2011solving and troubleshooting skills<\/li><li>Excellent communication skills in English (written and verbal)<\/li><li>Fluency in Italian is mandatory<\/li><\/ul><p>#LI-Remote<\/p>\",\"ats_external_id\":\"R1716185\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-07T04:04:51.651+08:00\",\"created_at\":\"2026-03-23T22:08:32.902+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Global-Delivery--SharePoint-_R1716185-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"organization_reference_id\":\"YIT01\"},\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.garro@concentrix.com\"},\"first_name\":\"Garro Montenegro, Ericka\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371443\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Global-Delivery--SharePoint-_R1716185-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Global-Delivery--SharePoint-_R1716185-1\/apply\",\"job_requisition_id\":\"R1716185\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"custom_reference_id\":null,\"company_reference_id\":\"YIT01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1716185\",\"wid\":\"75d6cbbe39ac101ec213dd090b800000\",\"descriptor\":\"Cloud Solution Architect \u2013 Global Delivery (SharePoint)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1176\",\"campaign_id\":\"14575\",\"campaign_title\":\"Operations Manager I R1712171\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager I\",\"street\":\"THA Chiang Mai - Airport Business Park\",\"address\":\"THA Chiang Mai - Airport Business Park\",\"city\":null,\"state\":\"Chiang Mai\",\"postal_code\":\"50100\",\"region\":null,\"country\":\"Thailand\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1712171\",\"location\":\"Chiang Mai\",\"job_type\":\"full_time\",\"salary\":\"70000\",\"salary_type\":\"monthly\",\"salary_currency\":\"THB\",\"updated_at\":\"2026-03-27T08:58:40.791+08:00\",\"created_at\":\"2026-03-23T20:05:55.390+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Chiang-Mai---Airport-Business-Park\/Operations-Manager-I_R1712171\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f013e7bd01477c10f9d39\",\"descriptor\":\"Concentrix Services (Thailand) Co., Ltd.\",\"reference_id\":\"CNSTH\",\"organization_reference_id\":\"CNSTH\"},\"location\":{\"city\":null,\"state\":\"Chiang Mai\",\"country\":{\"wid\":\"873d0f604e3b458c990cb4d83a5c0f14\",\"iso2\":\"TH\",\"iso3\":\"THA\",\"descriptor\":\"Thailand\",\"iso_numeric\":\"764\"},\"postal_code\":\"50100\",\"primary_location\":{\"id\":\"TH-CHI-CLIEN-01\",\"wid\":\"17441321a52e10239748b225754f0000\",\"descriptor\":\"THA Chiang Mai - Airport Business Park\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ashita.gulati@concentrix.com\"},\"first_name\":\"Gulati, Ashita\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102893591\",\"wid\":\"0f562a0ad475100d1d147f1a7b040000\",\"descriptor\":\"Avassada Nimiwattana (102893591)\"},{\"id\":\"033070\",\"wid\":\"9f196ba80a87015fc54834b006196395\",\"descriptor\":\"Ashita Gulati (033070)\"},{\"id\":\"103272655\",\"wid\":\"19314b0911e7100501642613575b0000\",\"descriptor\":\"Jackrapan Tiratanyapat (103272655)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365670\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Chiang-Mai---Airport-Business-Park\/Operations-Manager-I_R1712171\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Chiang-Mai---Airport-Business-Park\/Operations-Manager-I_R1712171\/apply\",\"job_requisition_id\":\"R1712171\"}],\"organizations\":[{\"wid\":\"3dc9b3223de6101f1a14af5dd3f70000\",\"descriptor\":\"25385 - GRABTAXI - 980007963\",\"reference_id\":\"980007963\",\"custom_reference_id\":\"980007963\",\"company_reference_id\":null},{\"wid\":\"c5c8f87bf9b2101f40e75dcd06840000\",\"descriptor\":\"W0ZYX6 Grab Tc\",\"reference_id\":\"W0ZYX6\",\"custom_reference_id\":\"W0ZYX6\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f013e7bd01477c10f9d39\",\"descriptor\":\"Concentrix Services (Thailand) Co., Ltd.\",\"reference_id\":\"CNSTH\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSTH\"},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sheetal.dugar@concentrix.com\"},\"first_name\":\"Sheetal Dugar (101961870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712171\",\"wid\":\"fe72e448495d100552a74049c6570000\",\"descriptor\":\"Operations Manager I\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"148\",\"campaign_id\":\"1113\",\"campaign_title\":\"R1716817 Lake Mary Golden Eagle\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (On-Site)\",\"street\":\"285 International Pkwy\",\"address\":\"285 International Pkwy\",\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Customer Service Representative (On-Site)\",\"long_description\":\"<p>The Customer Service Representative interfaces with customers via inbound\/outbound calls and\/or via the web. This position provides customer service support and resolution of routine problems and questions regarding client products and\/or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Provide inbound customer support.<\/li>\\n<li>Help customers resolve technical issues.<\/li>\\n<li>Assist in correcting billing concerns.<\/li>\\n<li>Ensure the appropriateness of social media content.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>Must have a high school diploma or equivalent<\/li>\\n<li>1 year of customer service experience required, 2 years preferred<\/li>\\n<li>This position supports work performed under a U.S. government contract that requires employees in this role be U.S. citizens or U.S. lawful permanent residents. Employment will be contingent upon meeting this requirement.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $17.00 - $19.96\/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1716817\",\"location\":\"Lake Mary, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T18:59:04.696-05:00\",\"created_at\":\"2026-03-23T13:44:42.158-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTEz?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTEz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lake Mary\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32746\",\"primary_location\":{\"id\":\"US-LAK-PARKW-Y1\",\"wid\":\"b67da9176e3d1062f9dcecbbd557bca5\",\"descriptor\":\"USA Lake Mary FL - Bldg 285\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stephanie.hinds@concentrix.com\"},\"first_name\":\"Hinds, Stephanie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101589711\",\"wid\":\"1d3024f21f550107990dfb1d7a50152e\",\"descriptor\":\"Stephanie Hinds (101589711)\"},{\"id\":\"100850677\",\"wid\":\"60219339f7a01064a1ad70ef4cf60ab0\",\"descriptor\":\"Kyra Jackson (100850677)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366934\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Customer-Service-Representative--Financial----On-Site_R1716817\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Customer-Service-Representative--Financial----On-Site_R1716817\/apply\",\"job_requisition_id\":\"R1716817\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"kamiko.andrews@concentrix.com\"},\"first_name\":\"Kamiko Andrews (100770413)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716817\",\"wid\":\"fb5ab2f95d68101ed50df912257d0000\",\"descriptor\":\"Customer Service Representative (Financial) - On-Site\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"149\",\"campaign_id\":\"1111\",\"campaign_title\":\"R1716779 Lake Mary Collections Representative \",\"campaign_type\":\"job_application\",\"job_title\":\"Collections Representative (On-Site)\",\"street\":\"USA Lake Mary FL - Bldg 285\",\"address\":\"USA Lake Mary FL - Bldg 285\",\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"The Collections Representative will collect payments or offer payment solutions on past due accounts in an effort to mitigate losses. Work assigned accounts (as determined by the client) while handling inbound and outbound call volume servicing Car\/Van accounts. Discuss and make arrangements for qualifying customers when needed. Be a consultant to our customers while providing them an exceptional customer experience. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p>The Collections Representative will collect payments or offer payment solutions on past due accounts in an effort to mitigate losses. Work assigned accounts (as determined by the client) while handling inbound and outbound call volume servicing Car\/Van accounts. Discuss and make arrangements for qualifying customers when needed. Be a consultant to our customers while providing them an exceptional customer experience. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Collections Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Collections Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong><\/p>\\n<p>As a Collections Representative at Concentrix, you will:<\/p>\\n<ul>\\n<li>Collect delinquent payments from customers via phone pay, web payment, and mail, while adhering to regulatory requirements.&nbsp;<\/li>\\n<li>Negotiate payment solutions on delinquent accounts when the customer cannot make an immediate payment.&nbsp;<\/li>\\n<li>Provide superior customer experience to both external and internal customers with phone courtesy providing appropriate follow-up, ensuring a consultative collections approach is taken.<\/li>\\n<li>Ability to offer short- and long-term solutions to customers.<\/li>\\n<li>Ability to offer payment arrangements to customers.<\/li>\\n<li>Provide consultative collections experience to customers.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>Must be 18 years of age.<\/li>\\n<li>College student or graduate preferred, High School Diploma or GED required.<\/li>\\n<li>1 year of experience each in general business, collections and customer service required.<\/li>\\n<li>Must reside in the United States or have a valid U.S. address for residence.<\/li>\\n<li>Live within 40 miles of the site and be able to work your full shift in the office<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:&nbsp;<\/p>\\n<ul>\\n<li>The base salary range for this position is $18.50 - $23.13\/hr., (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more&nbsp;<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU! &nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1716779\",\"location\":\"Lake Mary, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T18:59:04.688-05:00\",\"created_at\":\"2026-03-23T11:42:42.256-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTEx?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTEx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Lake Mary\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32746\",\"primary_location\":{\"id\":\"US-LAK-PARKW-Y1\",\"wid\":\"b67da9176e3d1062f9dcecbbd557bca5\",\"descriptor\":\"USA Lake Mary FL - Bldg 285\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stephanie.hinds@concentrix.com\"},\"first_name\":\"Hinds, Stephanie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101589711\",\"wid\":\"1d3024f21f550107990dfb1d7a50152e\",\"descriptor\":\"Stephanie Hinds (101589711)\"},{\"id\":\"100850677\",\"wid\":\"60219339f7a01064a1ad70ef4cf60ab0\",\"descriptor\":\"Kyra Jackson (100850677)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0565\",\"descriptor\":\"Advisor II, Collections\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366869\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Collections-Representative--On-Site-_R1716779\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Collections-Representative--On-Site-_R1716779\/apply\",\"job_requisition_id\":\"R1716779\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f92267fc1dc4103f3b84a5fc18870000\",\"descriptor\":\"12520 - Mercedes Benz - 980003602\",\"reference_id\":\"980003602\",\"custom_reference_id\":\"980003602\",\"company_reference_id\":null},{\"wid\":\"9e7b1994399f103f3bc44cb4740c0000\",\"descriptor\":\"W0ZSJO Mercedes Benz Na Usa Mbfc-Coll\",\"reference_id\":\"W0ZSJO\",\"custom_reference_id\":\"W0ZSJO\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"antoine.anderson@concentrix.com\"},\"first_name\":\"Antoine Anderson (100358301)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716779\",\"wid\":\"8df85f95811d101ecc86d5d65c040000\",\"descriptor\":\"Collections Representative (On-Site)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"540\",\"campaign_id\":\"101\",\"campaign_title\":\"Bulgaria - Dutch Customer Care Coordinator - Sofia Bulgaria\",\"campaign_type\":\"job_application\",\"job_title\":\"Dutch Customer Care Coordinator - Relocation to Sofia, Bulgaria\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":null,\"region\":\"Bulgaria\",\"country\":\"Netherlands\",\"short_description\":\"You are wanted!\",\"long_description\":\"<p><strong>Our Brand New Opportunity Awaits!<\/strong><\/p>\\n<p>If you are passionate about delivering outstanding customer support in a fast-paced environment, and if you're looking for a place where&nbsp;<strong>your skills make a real impact<\/strong>, we have the perfect role for you!<\/p>\\n<p><strong>Role Overview:<\/strong><\/p>\\n<p>Step into the pivotal role of a&nbsp;<strong>Customer Care Coordinator<\/strong>&nbsp;and join our mission of excellence in managing crucial schemes like the Health Insurance Act (Zvw), Social Support Act (Wmo), and Long-Term Care Act (Wlz)! You will handle vital inquiries, directly influencing customer satisfaction and service quality.<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li><strong>Engage with Customers:<\/strong>&nbsp;Handle calls regarding outstanding balances, direct debits, and scheme modifications for Wmo and Wlz<\/li>\\n<li><strong>Efficient Processing:<\/strong>&nbsp;Manage written requests for updates to account information and ensure seamless direct debit processes<\/li>\\n<li><strong>Deliver Excellence:<\/strong>&nbsp;Provide top-notch customer service while maintaining high standards of administrative accuracy<\/li>\\n<\/ul>\\n<p><strong>Ideal Candidate Traits:<\/strong><\/p>\\n<ul>\\n<li><strong>Masterful Language Skills:&nbsp;<\/strong>Fluency in Dutch (both verbal and written) and good command of English<\/li>\\n<li><strong>Exceptional Communicator:<\/strong>&nbsp;Your ability to convey ideas clearly and engagingly sets you apart<\/li>\\n<li><strong>Tech-Savvy:<\/strong>&nbsp;You're comfortable using various computer applications and tools, making technology work for you<\/li>\\n<li><strong>Organized and Analytical:<\/strong>&nbsp;Your decision-making prowess and analytical capabilities help you stay ahead, keeping everything on track<\/li>\\n<li><strong>Customer-Centric Attitude:<\/strong>&nbsp;You have a positive outlook with a relentless focus on delivering outstanding customer satisfaction<\/li>\\n<li><strong>Valuable Experience:<\/strong>&nbsp;While previous experience in a customer service center is a plus, your eagerness to learn and grow is what truly matters to us<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Standard working hours<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more<\/li>\\n<\/ul>\\n<div><strong data-olk-copy-source=\\\"MessageBody\\\"><br \/>Relocation package details:<\/strong><\/div>\\n<ul>\\n<li>Reimbursement of travel expenses up to 250 EUR after the 6 months. They can include &ndash; flight and\/or bus, train ticket. Taxi expenses as well.<\/li>\\n<li>Accommodation: free accommodation for 14 nights.<\/li>\\n<li>Regular meetings with relocation specialist before and after arriving in Bulgaria, that ensures smooth and secure transition for the employee.<\/li>\\n<li>Assistance finding permanent accommodation: a relocation specialist will support the employees to find their permanent accommodation in Bulgaria<\/li>\\n<li>\\n<div role=\\\"presentation\\\">Advance payment of 500 EUR upon request.<\/div>\\n<\/li>\\n<\/ul>\\n<p><em><br \/><br \/>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong>&nbsp;<em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"https:\/\/jobs.concentrix.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"3774848099\",\"location\":\"Sofia, Bulgaria\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-20T01:59:04.918+02:00\",\"created_at\":\"2026-03-23T11:33:19.268+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1680\",\"campaign_id\":\"223\",\"campaign_title\":\"Advisor I, Technical Support - Bilingual R1714940\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Advisor (Danish-speaking) On Site - Audiovisual entertainment TV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"Technical Support Advisor in Malaga (On Site)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Technical Support Advisor in Malaga (On Site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<b>\u00a0<\/b>\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a <b>Technical Support Advisor<\/b> on our team, you will:\u00a0<\/p><p>- In a correct, customer friendly and efficient manner answer and\/or solve complex technical questions or problems posed by customers via telephone or email\u00a0<br \/>- Identify and analyze the technical issue of the customer by good listening and asking clear and concise questions\u00a0<br \/>- Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal training and support systems\u00a0<br \/>- Per customer contact gather and document all relevant information into the system to insure a high level of service is delivered\u00a0<br \/>- Keep up to date with all new developments in the technical area, networks and consumer electronics relating to the position\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Have a proficient or bilingual level of Danish and advanced level of English\u00a0<br \/>- Have a completed ICT training\u00a0<br \/>- Have knowledge of network architecture and Consumer Electronics products (wireless audio, smart displays, etc.)\u00a0<br \/>- Have a good understanding of the MS Office environment is essential\u00a0<br \/>- Are service orientated, accurate, analytical, communicative and have a good telephone etiquette\u00a0<\/p><p><\/p><p><u>It will be a plus if you have:\u00a0<\/u><\/p><p>- A strong technical affinity, experience in technical field\u00a0<br \/>- Experience in Business-to-Consumer (B2C) or Business-to-Business (B2B) environment\u00a0<\/p><p><\/p><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help you support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract: Schedule \u00a009:00-18:00 Monday-Friday<br \/>- Salary 21.428 euros gross\/year &#43; up to 1.800 euros gross\/year in bonus\u00a0<br \/>- Central office location in <b>Benalmadena<\/b><br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses, and language classes\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is an equal opportunity employer<\/b><\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><b><span>R1714940<\/span><\/b><\/p>\",\"ats_external_id\":\"R1714940\",\"location\":\"Benalm\u00e1dena Costa, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"1785.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T12:04:38.550+02:00\",\"created_at\":\"2026-03-23T11:06:25.026+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Danish\"],\"recruiter\":{\"email\":{\"address\":\"sofia.bentodematosferreira@concentrix.com\"},\"first_name\":\"Bento De Matos Ferreira, Sofia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102540447\",\"wid\":\"da7d7d2449a21010382b12ae06150001\",\"descriptor\":\"Sofia Bento De Matos Ferreira (102540447)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2945\",\"descriptor\":\"Advisor I, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365659\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Technical-Support-Advisor--Danish-speaking--On-Site---Audiovisual-entertainment-TV02_R1714940\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Technical-Support-Advisor--Danish-speaking--On-Site---Audiovisual-entertainment-TV02_R1714940\/apply\",\"job_requisition_id\":\"R1714940\"}],\"organizations\":[{\"wid\":\"35ad68c732c0101fc610891a61a00000\",\"descriptor\":\"W0ZQO0 P_Sbt_Spain_Tp Vision\",\"reference_id\":\"W0ZQO0\",\"custom_reference_id\":\"W0ZQO0\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"c03d0478f7c3101ef08bb249f2200000\",\"descriptor\":\"20260 - Tpv Technology - WHSBTSPAIN75\",\"reference_id\":\"WHSBTSPAIN75\",\"custom_reference_id\":\"WHSBTSPAIN75\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"patricia.avila1@concentrix.com\"},\"first_name\":\"Patricia Avila Jurupe (102538250)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714940\",\"wid\":\"65bce31c82a9100657a0e3f556140000\",\"descriptor\":\"Technical Support Advisor (Danish-speaking) On Site - Audiovisual entertainment TV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"192\",\"campaign_id\":\"610\",\"campaign_title\":\"CAK\/ Dutch\/ Sofia\/ Relocation\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Dutch (Relocation to Sofia)\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Relocate to <strong>Sofia<\/strong> and start your professional journey with <strong>Concentrix<\/strong> on <strong>Hybrid<\/strong> role with <strong>Dutch<\/strong>.<\/p>\\n<p>Join our team as <strong>Customer Advisor<\/strong> and give a chance to your soft skills to a make the world a better place.<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Engage with Customers by handling the calls for outstanding balances, direct debits, and scheme modifications<\/li>\\n<li>Manage written requests from the customers and ensure seamless direct debit processes<\/li>\\n<li>Provide excellent customer service while maintaining the standards of administrative tasks<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>Fluency in Dutch (C1 - verbal and written) and good knowledge of English (B1)<\/li>\\n<li>Great communication skills and sharp eye on details<\/li>\\n<li>Computer skills including software's and tools<\/li>\\n<li>Good analytical and organizational skills<\/li>\\n<li>Working Hours - Monday - Friday - 09:30 - 18:00 (1 hour break)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>Competitive salary - <strong>2045,17 Euro Gross<\/strong><\/li>\\n<li>Welcome Bonus -<strong> 800 Euro Gross<\/strong><\/li>\\n<li>Relocation Package Support (2 weeks of accommodation, advanced payment and more)<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em><strong> <\/strong><em><strong>Bulgaria is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><span data-teams=\\\"true\\\"><a id=\\\"menur428\\\" class=\\\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\\\" title=\\\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/z2lkoi8vyxn0cmfldxmvq2ftcgfpz246oljly29yzc8zmdc?\\\" href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\" aria-label=\\\"Link External Referral Program - Bulgaria\\\"><mark class=\\\"___pkdqnu0 f1l59v9g\\\">External<\/mark> Referral Program - Bulgaria<\/a> <\/span><\/p>\\n<p><strong><span data-teams=\\\"true\\\">&nbsp;<\/span><\/strong><\/p>\",\"ats_external_id\":\"3239362191\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-27T16:40:15.536+03:00\",\"created_at\":\"2026-03-23T10:18:38.574+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"150\",\"campaign_id\":\"1109\",\"campaign_title\":\"R1716757 Lake Mary Customer Service (Apparel and Fashion) \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Rep (Apparel &amp; Fashion) - On-Site\",\"street\":\"USA Lake Mary FL - Bldg 285\",\"address\":\"USA Lake Mary FL - Bldg 285\",\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"The Advisor II, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<div>\\n<p>The Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>A NEW CAREER POWERED BY YOU<\/strong><\/div>\\n<div>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Provide inbound customer support.<\/li>\\n<li>Help customers resolve technical issues.<\/li>\\n<li>Assist in correcting billing concerns.<\/li>\\n<li>Ensure the appropriateness of social media content.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>Must have a high school diploma or equivalent<\/li>\\n<li>1 years of customer service experience required<br \/>Preferred experience with retail.<\/li>\\n<li>Demonstrate experience &amp; ability to uncover the right solution by asking probing questions<\/li>\\n<li>Demonstrate experience &amp; ability to utilize resources and\/or articles to provide correct information<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $15.00 - $18.75\/hr., (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<\/div>\",\"ats_external_id\":\"R1716757\",\"location\":\"Lake Mary, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T18:59:04.681-05:00\",\"created_at\":\"2026-03-23T09:09:47.156-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA5?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lake Mary\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32746\",\"primary_location\":{\"id\":\"US-LAK-PARKW-Y1\",\"wid\":\"b67da9176e3d1062f9dcecbbd557bca5\",\"descriptor\":\"USA Lake Mary FL - Bldg 285\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kyra.jackson@concentrix.com\"},\"first_name\":\"Jackson, Kyra\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100850677\",\"wid\":\"60219339f7a01064a1ad70ef4cf60ab0\",\"descriptor\":\"Kyra Jackson (100850677)\"},{\"id\":\"42159\",\"wid\":\"60219339f7a0106476877706f08afd00\",\"descriptor\":\"Michelle Sharpe (42159)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366961\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Customer-Service-Rep--Apparel---Fashion-Advisor----On-Site_R1716757-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Customer-Service-Rep--Apparel---Fashion-Advisor----On-Site_R1716757-1\/apply\",\"job_requisition_id\":\"R1716757\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"kamiko.andrews@concentrix.com\"},\"first_name\":\"Kamiko Andrews (100770413)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716757\",\"wid\":\"9263e4a2b7ed101ec6e56a3f36770000\",\"descriptor\":\"Customer Service Rep (Apparel & Fashion Advisor) - On-Site\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"151\",\"campaign_id\":\"1108\",\"campaign_title\":\"R1716751 Lake Mary Greendot\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (On-Site)\",\"street\":\"USA Lake Mary FL - Bldg 285\",\"address\":\"USA Lake Mary FL - Bldg 285\",\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Customer Service Advisor (On-Site)\",\"long_description\":\"<p>The Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Provide inbound customer support.<\/li>\\n<li>Help customers resolve technical issues.<\/li>\\n<li>Assist in correcting billing concerns.<\/li>\\n<li>Ensure the appropriateness of social media content.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>Must have a high school diploma or equivalent<\/li>\\n<li>2 years of customer service experience required<\/li>\\n<li>Preferred experience with financial support including knowledge of different card types (prepaid, debit &amp; credit)<\/li>\\n<li>Demonstrate experience &amp; ability to uncover the right solution by asking probing questions<\/li>\\n<li>Demonstrate experience &amp; ability to utilize resources and\/or articles to provide correct information<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $17.00 - $19.96\/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1716751\",\"location\":\"Lake Mary, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T18:59:04.673-05:00\",\"created_at\":\"2026-03-23T08:48:30.853-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA4?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lake Mary\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32746\",\"primary_location\":{\"id\":\"US-LAK-PARKW-Y1\",\"wid\":\"b67da9176e3d1062f9dcecbbd557bca5\",\"descriptor\":\"USA Lake Mary FL - Bldg 285\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kyra.jackson@concentrix.com\"},\"first_name\":\"Jackson, Kyra\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100850677\",\"wid\":\"60219339f7a01064a1ad70ef4cf60ab0\",\"descriptor\":\"Kyra Jackson (100850677)\"},{\"id\":\"42159\",\"wid\":\"60219339f7a0106476877706f08afd00\",\"descriptor\":\"Michelle Sharpe (42159)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366971\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Customer-Service-Representative--On-Site-_R1716751-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Customer-Service-Representative--On-Site-_R1716751-1\/apply\",\"job_requisition_id\":\"R1716751\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"kamiko.andrews@concentrix.com\"},\"first_name\":\"Kamiko Andrews (100770413)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716751\",\"wid\":\"2828b92e5f86101ec5e992fc9ad40000\",\"descriptor\":\"Customer Service Representative (On-Site)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"477\",\"campaign_id\":\"4349\",\"campaign_title\":\"GTM - INTERNATIONAL - SPANISH\",\"campaign_type\":\"job_application\",\"job_title\":\"Atenci\u00f3n al Cliente\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"\u00a1Forma parte de Concentrix hoy!\",\"long_description\":\"<h2><strong>Sobre Concentrix<\/strong><\/h2>\\n<p>Vive el poder de una carrera revolucionaria<\/p>\\n<p>&iquest;Buscas lo siguiente en tu carrera? Somos un l&iacute;der global en tecnolog&iacute;a y servicios que impulsa a las marcas del futuro. Ayudamos a marcas reconocidas que usas todos los d&iacute;as a mejorar sus operaciones en m&aacute;s de 70 pa&iacute;ses con soluciones tecnol&oacute;gicas e integradas. Y estamos orgullosos de ser reconocidos cada a&ntilde;o con premios como &ldquo;Los Mejores Lugares para Trabajar&rdquo;, &ldquo;La Mejor Empresa para el Desarrollo Profesional&rdquo; y &ldquo;La Mejor Cultura Empresarial&rdquo;.<\/p>\\n<p>Si quieres crecer e inspirarte, como Representante de Atenci&oacute;n al Cliente en modalidad homeoffice ser&aacute;s parte del equipo que impulsa a marcas del sector tecnol&oacute;gico, financiero, viajes, moda, salud y m&aacute;s.<\/p>\\n<hr \/>\\n<h2><strong>Lo que har&aacute;s en este rol<\/strong><\/h2>\\n<p>Como Representante de Atenci&oacute;n al Cliente en nuestro equipo, deber&aacute;s:<\/p>\\n<ul>\\n<li>Revisar las solicitudes y expectativas de los clientes y responder seg&uacute;n sus necesidades y situaci&oacute;n<\/li>\\n<li>Gestionar interacciones a trav&eacute;s de diversos canales (por ejemplo, voz, correo electr&oacute;nico, redes sociales o chat) y garantizar una experiencia de cliente coherente<\/li>\\n<li>Aprender a utilizar soluciones de software que mejoran la vida de las personas y desarrollar tus habilidades<\/li>\\n<li>Ofrecer mejores experiencias de marca a nuestros clientes<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Tus cualificaciones<\/strong><\/h2>\\n<p>Concentrix es ideal para ti si cuentas con lo siguiente:<\/p>\\n<ul>\\n<li>Hablas <strong>espa&ntilde;ol con fluidez<\/strong><\/li>\\n<li>Eres proactivo, motivado y orientado a la soluci&oacute;n<\/li>\\n<li>Puedes trabajar en turnos rotativos y los fines de semana<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Lo que te ofrecemos<\/strong><\/h2>\\n<p>En este rol te brindamos beneficios que apoyan tu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Contrato indefinido a tiempo completo o parcial (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por rendimiento<\/li>\\n<li>Posibilidad de trabajar desde casa<\/li>\\n<li>Programa de recomendaci&oacute;n (bono por referir amigos)<\/li>\\n<li>Formaci&oacute;n completamente remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional, cursos especiales y clases de idiomas<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Concentrix es un empleador de igualdad de oportunidades<\/strong><\/h2>\\n<p>Estamos orgullosamente unidos como un solo equipo y una sola empresa en todo el mundo. Garantizamos igualdad de oportunidades laborales y un entorno libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de contrataci&oacute;n se basan en las necesidades del puesto, requisitos del trabajo y cualificaciones profesionales, sin importar raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, origen &eacute;tnico, estado familiar o parental, nacionalidad, discapacidad u otra categor&iacute;a protegida por la ley.<\/p>\\n<hr \/>\\n<h2><strong>Elegibilidad laboral<\/strong><\/h2>\\n<p>De acuerdo con la legislaci&oacute;n turca, solo los candidatos legalmente autorizados para trabajar en Turqu&iacute;a ser&aacute;n considerados para este puesto.<\/p>\\n<p><strong>Ubicaci&oacute;n:<\/strong> Turqu&iacute;a<\/p>\",\"ats_external_id\":\"619624089\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T02:59:05.498+03:00\",\"created_at\":\"2026-03-23T00:18:01.737+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ5?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"478\",\"campaign_id\":\"4348\",\"campaign_title\":\"GTM - INTERNATIONAL - FRENCH\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client\u00e8le - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Faites partie de Concentrix d\u00e8s aujourd\u2019hui !\",\"long_description\":\"<p>&Agrave; propos de Concentrix<\/p>\\n<p>Vivez la puissance d'une carri&egrave;re r&eacute;volutionnaire<\/p>\\n<p>&Agrave; la recherche de quelque chose d'extraordinaire ? Nous sommes un leader mondial des technologies et services qui renforcent les marques de demain. Nous aidons les marques renomm&eacute;es que vous utilisez au quotidien &agrave; d&eacute;velopper leurs activit&eacute;s dans plus de 70 pays avec des solutions technologiques et int&eacute;gr&eacute;es. Et nous sommes fiers d'&ecirc;tre reconnus chaque jour de l'ann&eacute;e par des prix tels que \\\"Les meilleurs lieux de travail du monde\\\", \\\"Les meilleures entreprises pour le d&eacute;veloppement de carri&egrave;re\\\" et \\\"La meilleure culture d'entreprise\\\".<\/p>\\n<p>Si vous cherchez &agrave; grandir et &agrave; vous inspirer, en tant que repr&eacute;sentant du service client&egrave;le en t&eacute;l&eacute;travail, vous ferez partie de notre &eacute;quipe qui renforce les marques dans les secteurs de la technologie, des finances, du voyage, de la mode, de la sant&eacute; et bien plus encore.<\/p>\\n<p>Que ferez-vous dans ce r&ocirc;le ?<\/p>\\n<p>En tant que repr&eacute;sentant du service client&egrave;le au sein de notre &eacute;quipe, vous ferez ce qui suit :<\/p>\\n<ul>\\n<li>&nbsp;Examiner et r&eacute;pondre aux demandes et attentes des clients en fonction de leurs besoins et situations<\/li>\\n<li>G&eacute;rer les interactions &agrave; travers divers canaux (par exemple, voix, e-mail, m&eacute;dias sociaux ou chat) et offrir une exp&eacute;rience client coh&eacute;rente<\/li>\\n<li>Apprendre &agrave; utiliser des solutions logicielles qui am&eacute;liorent la vie des gens et d&eacute;velopper vos comp&eacute;tences<\/li>\\n<li>Offrir de meilleures exp&eacute;riences de marque &agrave; nos clients<\/li>\\n<\/ul>\\n<p>Vos qualifications<\/p>\\n<p>Concentrix vous conviendrait parfaitement si vous avez les qualit&eacute;s suivantes :<\/p>\\n<ul>\\n<li>Parlez couramment fran&ccedil;ais<\/li>\\n<li>&Ecirc;tes proactif, motiv&eacute; et ax&eacute; sur les solutions<\/li>\\n<li>Pouvez travailler en rotation et pendant les week-ends<\/li>\\n<\/ul>\\n<p>Ce que nous offrons<\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui soutiendront votre style de vie unique :<\/p>\\n<ul>\\n<li>Contrats &agrave; dur&eacute;e ind&eacute;termin&eacute;e &agrave; temps plein ou &agrave; temps partiel (n&eacute;gociables en fonction de votre exp&eacute;rience et des besoins de nos clients)<\/li>\\n<li>Salaire comp&eacute;titif et primes de performance<\/li>\\n<li>Possibilit&eacute; de t&eacute;l&eacute;travail<\/li>\\n<li>Opportunit&eacute;s de primes de r&eacute;f&eacute;rence<\/li>\\n<li>Formation compl&egrave;te sur l'entreprise et le projet sur lequel vous travaillerez<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re, cours sp&eacute;ciaux et cours de langues<\/li>\\n<\/ul>\\n<p>Concentrix est un employeur offrant des chances &eacute;gales<\/p>\\n<p>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise dans le monde entier. Nous nous engageons &agrave; offrir des opportunit&eacute;s d'emploi &eacute;gales pour tous et un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins professionnels, les exigences du poste et les qualifications professionnelles, sans distinction de race, d'&acirc;ge, d'identit&eacute; de genre, d'orientation sexuelle, de religion, d'origine ethnique, de situation familiale ou parentale, d'origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales applicables.<\/p>\\n<p>Admissibilit&eacute; &agrave; travailler<\/p>\\n<p>Conform&eacute;ment aux lois turques, seuls les candidats autoris&eacute;s &agrave; travailler l&eacute;galement en Turquie seront consid&eacute;r&eacute;s pour ce poste.<\/p>\",\"ats_external_id\":\"2390712202\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T02:59:05.472+03:00\",\"created_at\":\"2026-03-23T00:11:37.136+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ4?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"479\",\"campaign_id\":\"4347\",\"campaign_title\":\"GTM - INTERNATIONAL - ENGLISH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service - English\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>About Concentrix<\/strong><\/p>\\n<p>Experience the power of a revolutionary career<\/p>\\n<p>Are you seeking the next big step? We are a global technology and service leader that strengthens the brands of the future. We help well-known brands you use every day improve their businesses with technology and integrated solutions in over 70 countries. And every day, we take pride in being recognized with awards like \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Development,\\\" and \\\"Best Company Culture.\\\"<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you want to grow and be inspired, you'll be part of our team in Turkey as a Customer Service Representative, empowering brands in technology, finance, travel, fashion, health, and more.<\/p>\\n<p><strong><br \/>What Will You Do in This Role<\/strong><\/p>\\n<p><strong>As a Customer Service Representative on our team, you will:<\/strong><\/p>\\n<p>&bull; Review customer requests and expectations and respond according to their needs and situations<\/p>\\n<p>&bull; Manage interactions across multiple channels (e.g., voice, email, social media, or chat) while ensuring a consistent customer experience<\/p>\\n<p>&bull; Learn to use software solutions that improve people&rsquo;s lives and continue to develop your skills<\/p>\\n<p>&bull; Deliver better brand experiences for our clients<br \/><br \/><\/p>\\n<p><strong>Your Qualifications<\/strong><\/p>\\n<p>&bull;Have strong written and verbal English language skills<\/p>\\n<p>&bull;Are proactive, highly motivated, and solution-oriented<\/p>\\n<p>&bull;Have strong time management and empathy skills<\/p>\\n<p>&bull;Proficient in basic computer use and interested in technology<\/p>\\n<p>&bull;Suitable to work in the flexible working hours and shifts<\/p>\\n<p>&bull;Hold at least a high school diploma or an equivalent qualification<\/p>\\n<p><strong><br \/>What We Offer You<\/strong><\/p>\\n<p><strong>In this role, we provide benefits designed to support your unique lifestyle:<\/strong><\/p>\\n<p>&bull; Full-time or part-time permanent contracts (negotiable based on your experience and our clients&rsquo; needs)<\/p>\\n<p>&bull; Competitive salary and performance-based bonuses<\/p>\\n<p>&bull; Work-from-home opportunity<\/p>\\n<p>&bull; Employee referral bonus opportunities<\/p>\\n<p>&bull; Fully paid training about the company and the project you will be working on<\/p>\\n<p>&bull; Career development programs, specialized courses, and language classes<\/p>\\n<p><br \/>Concentrix is an equal opportunity employer<\/p>\\n<p>We proudly stand together as one team, one company worldwide. We are committed to equal employment opportunities for all candidates and to providing a workplace free from discrimination and harassment. All our hiring practices are based on business needs, job requirements, and professional qualifications, regardless of race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work eligibility<\/strong><\/p>\\n<p>In accordance with Turkish laws, only applicants legally authorized to work in Turkey will be considered for this position.<\/p>\",\"ats_external_id\":\"1672692803\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T02:59:05.455+03:00\",\"created_at\":\"2026-03-22T23:56:08.700+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ3?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"480\",\"campaign_id\":\"4346\",\"campaign_title\":\"GTM - INTERNATIONAL - DUTCH\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantadviseur Thuiskantoor - Homeoffice\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Maak vandaag nog deel uit van Concentrix!\",\"long_description\":\"<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Over Concentrix<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Ontdek de kracht van een baan die jouw carri&egrave;re naar een hoger niveau tilt.<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Op zoek naar iets buitengewoons? Wij zijn een toonaangevend technologie- en dienstverleningsbedrijf dat de merken van de toekomst versterkt. In meer dan 70 landen helpen we gerenommeerde merken om hun bedrijf te laten groeien met technologie en ge&iuml;ntegreerde oplossingen. Elk jaar worden we erkend met prijzen zoals \\\"Werelds Beste Werkgevers\\\", \\\"Beste Bedrijven voor Carri&egrave;reontwikkeling\\\" en \\\"Beste Bedrijfscultuur\\\".<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Als je wilt groeien en ge&iuml;nspireerd wilt worden, kun je vanuit huis werken als Klantenservicemedewerker en deel uitmaken van ons team dat merken ondersteunt in technologie, financi&euml;n, reizen, mode, gezondheidszorg en nog veel meer.<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Wij zoeken Klantadviseurs voor Verkoop en Oplossingenmanagement voor onze partner, een wereldberoemd meubelmerk!<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Wat ga je in deze rol doen?<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Als Klantenservicemedewerker in ons team ga je:<\/p>\\n<ul>\\n<li>&nbsp;Mogelijkheid om als klantendienstmedewerker te werken bij een wereldberoemd merk in de meubel sector!<\/li>\\n<li>Klantverzoeken analyseren en beantwoorden op basis van hun behoeften en situatie.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraphCxSpLast\\\">Klantverzoeken analyseren en beantwoorden op basis van hun behoeften en situatie.<\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Interacties beheren via verschillende kanalen (bijvoorbeeld telefoon, e-mail, sociale media of chat) en zorgen voor een consistente klantervaring.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Software-oplossingen leren en jouw vaardigheden verbeteren om het leven van mensen beter te maken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Klanten een verbeterde merkbeleving bieden.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong><br \/>Wat we van je verwachten voor deze functie:<\/strong><\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Behandel de klachten en annuleringsverzoeken op basis van klantverzoeken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Vorm een brug tussen klanten, transportbedrijven en winkels.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Rond de communicatie af door klantinteracties te documenteren wanneer de klant tevreden is.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Analyseer klantbehoeften en geef de juiste antwoorden op basis van de situatie.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Communiceer via verschillende kanalen (telefoon, e-mail of chat) om de beste klantervaring te bieden.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Verwerf uitgebreide productkennis en gebruik je deze effectief in verkoopgesprekken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Bied individuele productadvies aan klanten en zorg je ervoor dat hun echte behoeften worden vervuld, niet alleen hun bestellingen.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Ondersteun klanten bij het voltooien van hun bestelling wanneer ze tevreden zijn.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Om succesvol te zijn bij Concentrix:<\/strong><\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Beheers je de Nederlandse taal uitstekend, zowel schriftelijk als mondeling.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Heb je uitstekende communicatieve vaardigheden, ben je klantgericht en kun je respectvol met klanten communiceren.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Geniet je van verkopen en kun je jouw overtuigingskracht op een vriendelijke manier inzetten.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Ben je flexibel en beschikbaar om te werken in wisselende diensten van 9 uur, maandag tot en met zaterdag tussen 09:00 en 22:00 uur.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Ben je vaardig in het gebruik van gegevens en comfortabel met computergebruik.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Woon je in Turkije.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Voldoe je aan de vereisten voor thuiswerken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Sta je open voor voortdurende ontwikkeling.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Jouw Profiel<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Als Concentrix bij jou past, beschik je over:<\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Vloeiende kennis van de Nederlandse taal.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Een proactieve, zelfgemotiveerde en oplossingsgerichte houding.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Bij voorkeur ervaring in klantenservice, met een focus op verkoop.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Bereidheid om in ploegendiensten en in het weekend te werken.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Wat wij bieden<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">In deze rol bieden we voordelen die jouw unieke levensstijl ondersteunen:<\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Fulltime of parttime arbeidsovereenkomsten voor onbepaalde tijd (onderhandelbaar afhankelijk van jouw ervaring en de eisen van onze klanten).<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Competitief salaris en prestatiebonussen.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Mogelijkheden voor vriendenbonus (aanbevelingsbonus).<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Betaalde trainingen over het bedrijf en project waarin je gaat werken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Carri&egrave;reontwikkelingsprogramma's, gespecialiseerde cursussen en taallessen.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Gelijke Kansen bij Concentrix<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Wij zijn &eacute;&eacute;n wereldwijd team, trots op onze gezamenlijke inspanningen als &eacute;&eacute;n bedrijf. We zetten ons in voor het bieden van gelijke kansen aan alle kandidaten en zorgen voor een werkomgeving zonder discriminatie of intimidatie. Al onze wervingsbeslissingen zijn gebaseerd op zakelijke behoeften, functie-eisen en professionele kwalificaties, ongeacht ras, leeftijd, genderidentiteit, seksuele geaardheid, religie, etniciteit, gezins- of ouderstatus, nationale afkomst, handicap of andere wettelijk beschermde kenmerken.<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Werkvergunning<\/strong><\/p>\\n<p>Volgens de Turkse wetgeving worden alleen kandidaten in aanmerking genomen die legaal in Turkije mogen werken.<\/p>\",\"ats_external_id\":\"3374493008\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T02:59:05.431+03:00\",\"created_at\":\"2026-03-22T23:47:01.463+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ2?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"481\",\"campaign_id\":\"4345\",\"campaign_title\":\"GTM - INTERNATIONAL - GERMAN\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater Deutsch\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Werden Sie noch heute Teil von Concentrix!\",\"long_description\":\"<p><strong>&Uuml;ber Concentrix<\/strong><\/p>\\n<p><strong>Erleben Sie die Kraft einer revolution&auml;ren Karriere<\/strong><\/p>\\n<p>Suchen Sie nach dem n&auml;chsten Schritt? Wir sind ein globaler Technologie- und Servicedienstleister, der die Marken der Zukunft st&auml;rkt. Wir helfen bekannten Marken, die Sie t&auml;glich nutzen, ihre Gesch&auml;fte mit Technologie und integrierten L&ouml;sungen in mehr als 70 L&auml;ndern weiterzuentwickeln. Zudem sind wir stolz darauf, das ganze Jahr &uuml;ber mit Auszeichnungen wie &bdquo;World&rsquo;s Best Workplaces&ldquo;, &bdquo;Best Companies for Career Growth&ldquo; und &bdquo;Best Company Culture&ldquo; anerkannt zu werden.<\/p>\\n<p>Wenn Sie wachsen und sich inspirieren lassen m&ouml;chten, werden Sie als Customer Service Representative im Homeoffice Teil unseres Teams, das Marken aus den Bereichen Technologie, Finanzen, Reisen, Mode, Gesundheitswesen und vielen weiteren Branchen unterst&uuml;tzt.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Ihre Aufgaben in dieser Rolle<\/strong><\/p>\\n<p><strong>Als Customer Service Representative in unserem Team werden Sie:<\/strong><\/p>\\n<p>&bull; Kundenanfragen und -erwartungen pr&uuml;fen und entsprechend ihren Bed&uuml;rfnissen und Situationen reagieren<\/p>\\n<p>&bull; Interaktionen &uuml;ber verschiedene Kan&auml;le hinweg steuern (z. B. Telefon, E-Mail, soziale Medien oder Chat) und ein konsistentes Kundenerlebnis sicherstellen<\/p>\\n<p>&bull; Den Umgang mit Softwarel&ouml;sungen erlernen, die das Leben von Menschen verbessern, und dabei Ihre F&auml;higkeiten weiterentwickeln<\/p>\\n<p>&bull; F&uuml;r unsere Kunden ein besseres Markenerlebnis schaffen<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Qualifikationen<\/strong><\/p>\\n<p><strong>Concentrix passt hervorragend zu Ihnen, wenn Sie:<\/strong><\/p>\\n<p>&bull; &Uuml;ber sehr gute schriftliche und m&uuml;ndliche Deutschkenntnisse verf&uuml;gen<\/p>\\n<p>&bull; Proaktiv, hoch motiviert und l&ouml;sungsorientiert sind<\/p>\\n<p>&bull; &Uuml;ber gute Zeitmanagement- und Empathief&auml;higkeiten verf&uuml;gen<\/p>\\n<p>&bull; Sicher im Umgang mit dem Computer sind und Interesse an Technologie haben<\/p>\\n<p>&bull; Bereitschaft zur Schicht- und Wochenendarbeit mitbringen<\/p>\\n<p>&bull; Mindestens einen Schulabschluss oder einen gleichwertigen Abschluss besitzen<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p><strong>In dieser Rolle bieten wir Ihnen Leistungen, die Ihren individuellen Lebensstil unterst&uuml;tzen:<\/strong><\/p>\\n<p>&bull; Unbefristete Vollzeit- oder Teilzeitvertr&auml;ge (verhandelbar je nach Erfahrung und Kundenbedarf)<\/p>\\n<p>&bull; Wettbewerbsf&auml;higes Gehalt und leistungsabh&auml;ngige Boni<\/p>\\n<p>&bull; M&ouml;glichkeit zum Arbeiten im Homeoffice<\/p>\\n<p>&bull; &bdquo;Mitarbeiter-werben-Mitarbeiter&ldquo;-Bonusprogramme<\/p>\\n<p>&bull; Voll bezahlte Schulungen zum Unternehmen und zu dem Projekt, an dem Sie arbeiten werden<\/p>\\n<p>&bull; Karriereentwicklungsprogramme, spezielle Schulungen und Sprachkurse<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix ist ein Arbeitgeber f&uuml;r Chancengleichheit<\/strong><\/p>\\n<p>Wir sind weltweit stolz darauf, als ein Team und ein Unternehmen vereint zu sein. Wir verpflichten uns, allen Bewerbern gleiche Besch&auml;ftigungschancen zu bieten und ein Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung zu schaffen. Alle Einstellungsentscheidungen basieren auf gesch&auml;ftlichen Anforderungen, Stellenanforderungen und beruflichen Qualifikationen &ndash; unabh&auml;ngig von ethnischer Herkunft, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, Herkunft, Familien- oder Elternstatus, Nationalit&auml;t, Behinderung oder anderen durch geltende nationale Gesetze gesch&uuml;tzten Merkmalen.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Arbeitsberechtigung<\/strong><\/p>\\n<p>Gem&auml;&szlig; den t&uuml;rkischen Gesetzen werden f&uuml;r diese Position ausschlie&szlig;lich Bewerber ber&uuml;cksichtigt, die in der T&uuml;rkei rechtlich zur Arbeit berechtigt sind.<\/p>\",\"ats_external_id\":\"3990982692\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T02:59:10.742+03:00\",\"created_at\":\"2026-03-22T23:35:05.510+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ1?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1177\",\"campaign_id\":\"14567\",\"campaign_title\":\"Specialist, Partner Success R1716511\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Partner Success - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Partner Specialist is responsible for effectively enabling the sales process for a client\u2019s products and services for an assigned territory\/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel partners.\",\"long_description\":\"<p><b>You will:<\/b><\/p><ul><li>Improve customer retention and revenue growth for an established customer base while providing accurate weekly\/monthly\/quarterly sales forecasts<\/li><li>Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners<\/li><li>Conduct monthly\/quarterly consultative reviews and health checks analyzing our needs<\/li><li>Create talk tracks specifically related to customer health and use predictive data to identify &#39;at-risk&#39; customers<\/li><li>Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.<\/li><li>Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams<\/li><li>Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business<\/li><li>Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products<\/li><li>Manage high volume of customer contacts through phone and email each day<\/li><li>Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Maintain a high level of CRM hygiene to ensure all relevant data is captured<\/li><li>May potentially attend vendor events<\/li><\/ul><p><\/p><p><b>You have:<\/b><\/p><ul><li>3&#43; years of prior experience working in a customer service or sales capacity<\/li><li>English fluency, B2 minimum.<\/li><li>Experience of high-volume calling<\/li><li>A passion for customer experience<\/li><li>Willingness to learn new technology and data<\/li><li>Problem-solving skills with demonstrated ability to articulate the value and business process to a customer<\/li><li>Experience coaching others or training delivery<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience using email, phone and video tools<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Maintain overall ownership and to function as single contact for Top Channel Partners<\/li><\/ul>\",\"ats_external_id\":\"R1716511\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:16.111+08:00\",\"created_at\":\"2026-03-21T08:03:58.671+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Partner-Success---Bilingual_R1716511\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3234\",\"descriptor\":\"Specialist, Partner Success\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365544\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Partner-Success---Bilingual_R1716511\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Partner-Success---Bilingual_R1716511\/apply\",\"job_requisition_id\":\"R1716511\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Mario Daza Moreno (103184902)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716511\",\"wid\":\"b766ea11f892101df485edc382930000\",\"descriptor\":\"Specialist, Partner Success - Bilingual\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1178\",\"campaign_id\":\"14566\",\"campaign_title\":\"Sr. Manager, B2B Sales R1716499\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr Manager, B2B Sales - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Are you an experienced leader with a proven track record in managing high-performing sales teams? We are seeking a dynamic Senior Sales Manager to join our team. This role is dedicated to overseeing a B2B account for one of the leading companies in technology. As a Senior Sales Manager, you will be at the forefront of our sales strategy, driving growth and innovation. If you thrive in a fast-paced environment and have a passion for leading leaders, we invite you to apply and be part of our success story.\",\"long_description\":\"<h3><span>You Have<\/span><\/h3><ul><li><span>5&#43; years proven work experience in a sales leadership role<\/span><\/li><li><span>English fluency, B2 minimum.<\/span><\/li><li><span><span>Experience managing other leaders<\/span><\/span><\/li><li><span>A passion for customer experience and driving team results<\/span><\/li><li><span>Experience in operations and strategy building<\/span><\/li><li><span>Excellent Coaching history<\/span><\/li><li><span>A record of developing and retaining great employees<\/span><\/li><li><span>Experience maximizing revenue through best practices<\/span><\/li><li><span>Experience in Microsoft programs like Word, Outlook and PowerPoint<\/span><\/li><li><span>Experience working with Salesforce.com or similar CRM<\/span><\/li><li><span>Experience finding solutions as a manager<\/span><\/li><li><span>Change Management skills<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><h3><span>You Will<\/span><\/h3><ul><li><span>Lead the team <span>and team leaders<\/span> to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/span><\/li><li><span>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/span><\/li><li><span>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/span><\/li><li><span>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/span><\/li><li><span>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/span><\/li><li><span>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction<\/span><\/li><li><span>Be a point of escalation for our clients and respond promptly to any issues<\/span><\/li><li><span>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/span><\/li><li><span>Work with client contact on reporting and forecasting<\/span><\/li><li><span>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/span><\/li><li><span>Work with internal functional resources and external partners to develop a coaching platform<\/span><\/li><li><span>Coordinate team incentives and Sales Performance Incentive Funds<\/span><\/li><li><span>Partner and build business relationships with all partners to ensure customer expectations are met<\/span><\/li><li><span>Work with teams and management to improve sales processes and achieve a positive customer experience<\/span><\/li><li><span>Lead team to buying\/renewal process to achieve greater client satisfaction<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1716499\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:16.090+08:00\",\"created_at\":\"2026-03-21T08:03:58.332+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sr-Manager--B2B-Sales---Bilingual_R1716499\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3096\",\"descriptor\":\"Sr. Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365577\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sr-Manager--B2B-Sales---Bilingual_R1716499\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sr-Manager--B2B-Sales---Bilingual_R1716499\/apply\",\"job_requisition_id\":\"R1716499\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Mario Daza Moreno (103184902)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716499\",\"wid\":\"163ec871ad23101df248697fbb040000\",\"descriptor\":\"Sr Manager, B2B Sales - Bilingual\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1179\",\"campaign_id\":\"14563\",\"campaign_title\":\"Specialist, Customer Acquisition R1716516\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B - Customer acquisition specialist\",\"street\":\"EGY Cairo RHQ\",\"address\":\"EGY Cairo RHQ\",\"city\":null,\"state\":\"Giza\",\"postal_code\":\"12568\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1716516\",\"location\":\"Giza\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:16.067+08:00\",\"created_at\":\"2026-03-21T06:07:01.703+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B---Customer-acquisition-specialist_R1716516\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Giza\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"12568\",\"primary_location\":{\"id\":\"EG-CAI-RAYAH-Y0\",\"wid\":\"c22d0d0d1d601026f557082ee7017678\",\"descriptor\":\"EGY Cairo RHQ\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"yasmin.mohamedmohamednaggar@concentrix.com\"},\"first_name\":\"Mohamed Mohamed Naggar, Yasmin Nabil\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365494\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B---Customer-acquisition-specialist_R1716516\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B---Customer-acquisition-specialist_R1716516\/apply\",\"job_requisition_id\":\"R1716516\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"padraic.flood@concentrix.com\"},\"first_name\":\"Padraic Flood (002991)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716516\",\"wid\":\"8a4883d8fc1c101df49b2a34e1320000\",\"descriptor\":\"B2B - Customer acquisition specialist\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1180\",\"campaign_id\":\"14562\",\"campaign_title\":\"Specialist, Sales Trainer R1716485\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Trainer B2B - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and\/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.\",\"long_description\":\"<p><b>You Will <\/b><\/p><ul><li>Provide employees with skills-based, client coaching to support achievement of specific weekly\/monthly\/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction<\/li><li>Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions<\/li><li>Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client\/specific territories<\/li><li>Oversee and validate the delivery and quality of provided training<\/li><li>Track the effectiveness of training interventions through multiple assessment tools<\/li><li>Work with all team members to improve sales systems to achieve a positive customer experience<\/li><li>Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed<\/li><li>Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery<\/li><li>Help create a culture of learning where individuals manage their own development, competence, and performance<\/li><\/ul><p><\/p><p><b>You have<\/b><\/p><ul><li>3&#43; years of experience working in a customer service, training or sales capacity<\/li><li>Expertise in training within your peer group<\/li><li>Experience in high-volume calling<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Technical skills in MS Office<\/li><li>Experience prioritizing concurrent projects and demonstrating project management skills<\/li><li>Experience demonstrating multiple strategies, platforms, and skills to varied audience<\/li><\/ul>\",\"ats_external_id\":\"R1716485\",\"location\":\"Bogota\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:16.049+08:00\",\"created_at\":\"2026-03-21T06:07:00.922+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sales-Trainer-B2B---Bilingual_R1716485\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3244\",\"descriptor\":\"Specialist, Sales Trainer\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365569\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sales-Trainer-B2B---Bilingual_R1716485\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sales-Trainer-B2B---Bilingual_R1716485\/apply\",\"job_requisition_id\":\"R1716485\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Mario Daza Moreno (103184902)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716485\",\"wid\":\"fe72e448495d1006baec353f9a570000\",\"descriptor\":\"Sales Trainer B2B - Bilingual\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years of experience working in a customer service, training or sales capacity<\/li><li>Expertise in training within your peer group<\/li><li>Experience in high-volume calling<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Technical skills in MS Office<\/li><li>Experience prioritizing concurrent projects and demonstrating project management skills<\/li><li>Experience demonstrating multiple strategies, platforms, and skills to varied audience<\/li><li>Willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1181\",\"campaign_id\":\"14561\",\"campaign_title\":\"Specialist, Customer Acquisition R1716512\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p><b>You Will:<\/b><\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul><p><\/p><p><b>You Have:<\/b><\/p><ul><li><b>Certified 6&#43; Months of experience working in B2B Sales (Business to Business) or 1&#43; Years in B2C Sales (Business to Customer)<\/b><\/li><li><b>English Level B2&#43;\/C1<\/b><\/li><li><b>Experience with Cold Calling<\/b><\/li><li><b>Experience working with Salesforce.com or similar CRM<\/b><\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience or willingness to work from home<\/li><\/ul>\",\"ats_external_id\":\"R1716512\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:16.029+08:00\",\"created_at\":\"2026-03-21T06:07:00.747+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1716512\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365576\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1716512\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1716512\/apply\",\"job_requisition_id\":\"R1716512\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Mario Daza Moreno (103184902)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716512\",\"wid\":\"cb65bbbc2627101df485a82525020000\",\"descriptor\":\"Specialist, Customer Acquisition - Bilingual\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1182\",\"campaign_id\":\"14560\",\"campaign_title\":\"Specialist, Partner Success R1716498\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Technical Sales - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Partner Specialist is responsible for effectively enabling the sales process for a client\u2019s products and services for an assigned territory\/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel \\npartners.\",\"long_description\":\"<p>You Will:<br \/>\u00a0<\/p><ul><li>Improve customer retention and revenue growth for an established customer base while providing accurate weekly\/monthly\/quarterly sales forecasts<\/li><li>Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners<\/li><li>Conduct monthly\/quarterly consultative reviews and health checks analyzing our needs<\/li><li>Create talk tracks specifically related to customer health and use predictive data to identify &#39;at-risk&#39; customers<\/li><li>Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.<\/li><li>Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams<\/li><li>Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business<\/li><li>Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products<\/li><li>Manage high volume of customer contacts through phone and email each day<\/li><li>Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Maintain a high level of CRM hygiene to ensure all relevant data is captured<\/li><li>May potentially attend vendor events<\/li><\/ul><p><\/p><p>You have:<br \/>\u00a0<\/p><ul><li>3&#43; years of prior experience working in a customer service or sales capacity<\/li><li>Experience of high-volume calling<\/li><li>A passion for customer experience<\/li><li>Willingness to learn new technology and data<\/li><li>Problem-solving skills with demonstrated ability to articulate the value and business process to a customer<\/li><li>Experience coaching others or training delivery<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience using email, phone and video tools<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Maintain overall ownership and to function as single contact for Top Channel Partners<\/li><\/ul>\",\"ats_external_id\":\"R1716498\",\"location\":\"Bogota\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:16.007+08:00\",\"created_at\":\"2026-03-21T06:07:00.551+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Technical-Sales---Bilingual_R1716498\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3234\",\"descriptor\":\"Specialist, Partner Success\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365528\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Technical-Sales---Bilingual_R1716498\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Technical-Sales---Bilingual_R1716498\/apply\",\"job_requisition_id\":\"R1716498\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Mario Daza Moreno (103184902)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716498\",\"wid\":\"65bce31c82a91006bd9e78e64fdb0000\",\"descriptor\":\"Specialist, Technical Sales - Bilingual\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years of prior experience working in a customer service or sales capacity<\/li><li>Experience of high-volume calling<\/li><li>A passion for customer experience<\/li><li>Willingness to learn new technology and data<\/li><li>Problem-solving skills with demonstrated ability to articulate the value and business process to a customer<\/li><li>Experience coaching others or training delivery<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience using email, phone and video tools<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Maintain overall ownership and to function as single contact for Top Channel Partners<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1183\",\"campaign_id\":\"14554\",\"campaign_title\":\"BI Analyst R1716467\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Intelligence Analyst - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Are you passionate about transforming complex data into actionable business insights? We're hiring a Business Intelligence Analyst to support our B2B sales teams. In this role, you\u2019ll collaborate cross-functionally, design strategic dashboards, and help shape decision-making with data at its core.\",\"long_description\":\"<p><b>You will<\/b><\/p><ul><li>Extract, transform, and analyze business intelligence data from a variety of internal and external sources pertinent to the Brazilian market<\/li><li>Develop comprehensive dashboards and detailed reports using tools like Tableau and Microsoft Power BI to aid strategic planning<\/li><li>Collaborate with various departments to identify business needs and turn data insights into actionable recommendations<\/li><li>Monitor market trends, customer behaviors, and competitor activity in Brazil<\/li><li>Assist in setting measurable goals and key performance indicators (KPIs) based on market data.<\/li><\/ul><p><\/p><p><\/p><p><b>You have<\/b><\/p><ul><li>Degree in Data Analytics, Statistics, Business Administration, or related field<\/li><li>2&#43; years of experience in a similar role in a multinational company<\/li><li>In-depth knowledge of analytics methods and extensive experience handling large data sets.<\/li><li>Proficiency in English and Spanish with strong communication and negotiation skills.<\/li><li>Excellent written and verbal communication skills with experience presenting findings to senior stakeholders.<\/li><\/ul>\",\"ats_external_id\":\"R1716467\",\"location\":\"Bogota\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.964+08:00\",\"created_at\":\"2026-03-21T04:03:40.813+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Business-Intelligence-Analyst---Bilingual_R1716467\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3032\",\"descriptor\":\"BI Analyst\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365570\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Business-Intelligence-Analyst---Bilingual_R1716467\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Business-Intelligence-Analyst---Bilingual_R1716467\/apply\",\"job_requisition_id\":\"R1716467\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Mario Daza Moreno (103184902)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1716467\",\"wid\":\"504b4c2ae4fd101dee7121add67a0000\",\"descriptor\":\"Business Intelligence Analyst - Bilingual\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>You will<\/b><\/p><ul><li>Extract, transform, and analyze business intelligence data from a variety of internal and external sources pertinent to the Brazilian market<\/li><li>Develop comprehensive dashboards and detailed reports using tools like Tableau and Microsoft Power BI to aid strategic planning<\/li><li>Collaborate with various departments to identify business needs and turn data insights into actionable recommendations<\/li><li>Monitor market trends, customer behaviors, and competitor activity in Brazil<\/li><li>Assist in setting measurable goals and key performance indicators (KPIs) based on market data.<\/li><\/ul><p><\/p><p><b>.<\/b><\/p><p><b>You have<\/b><\/p><ul><li>Degree in Data Analytics, Statistics, Business Administration, or related field<\/li><li>2&#43; years of experience in a similar role in a multinational company<\/li><li>In-depth knowledge of analytics methods and extensive experience handling large data sets.<\/li><li>Proficiency in English and Spanish with strong communication and negotiation skills.<\/li><li>Excellent written and verbal communication skills with experience presenting findings to senior stakeholders.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1184\",\"campaign_id\":\"14553\",\"campaign_title\":\"Associate Manager, B2B Sales R1716446\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Manager, B2B Sales - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<p><u>You Have:<\/u><\/p><ul><li>3&#43; years proven work experience in a sales role, preferrable in renewals<\/li><li>Fluent in English is a must.<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience in Microsoft programs like Word, Outlook and PowerPoint<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>A passion for customer experience and driving team results<\/li><li>Change Management skills<\/li><\/ul><p><\/p><p><u>You Will:<\/u><\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with internal functional resources and external partners to develop a coaching platform<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><li>Work with teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Lead team to buying\/renewal process to achieve greater client satisfaction<\/li><\/ul>\",\"ats_external_id\":\"R1716446\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.944+08:00\",\"created_at\":\"2026-03-21T02:04:15.212+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Associate-Manager--B2B-Sales---Bilingual_R1716446\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3274\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365460\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Associate-Manager--B2B-Sales---Bilingual_R1716446\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Associate-Manager--B2B-Sales---Bilingual_R1716446\/apply\",\"job_requisition_id\":\"R1716446\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Mario Daza Moreno (103184902)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716446\",\"wid\":\"5ce0d1f86d6d101de6c66aaac0e80000\",\"descriptor\":\"Associate Manager, B2B Sales - Bilingual\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1185\",\"campaign_id\":\"14552\",\"campaign_title\":\"Specialist, Customer Acquisition R1716444\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"We are seeking a dynamic B2B Sales Representative to lead our team to success. In this role, you'll drive business targets, provide sales forecasts, and ensure data accuracy in our CRM. You'll also enable team productivity through strategic coaching, resolve challenges, and maintain strong client relationships. If you're ready to make a significant impact and thrive in a results-driven environment, we want to hear from you.\",\"long_description\":\"<p><b>You Have:<\/b><\/p><ul><li>1.5&#43; year proven work experience in B2B sales experience<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<br \/>\u00a0<\/li><\/ul><p><b>You will: <\/b><\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul>\",\"ats_external_id\":\"R1716444\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.917+08:00\",\"created_at\":\"2026-03-21T02:04:14.959+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1716444\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"102089816\",\"wid\":\"040741969f8e1009b4c7c0452cfa0000\",\"descriptor\":\"Natalia Guerrero Balaguera (102089816)\"},{\"id\":\"103030738\",\"wid\":\"81e2248b9e64102a1f40902f7b130000\",\"descriptor\":\"Tatiana Castrillon Laverde (103030738)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365565\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1716444\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1716444\/apply\",\"job_requisition_id\":\"R1716444\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Mario Daza Moreno (103184902)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716444\",\"wid\":\"504b4c2ae4fd101de6cd4999ff980000\",\"descriptor\":\"Specialist, Customer Acquisition - Bilingual\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1186\",\"campaign_id\":\"14551\",\"campaign_title\":\"Sr. Manager, B2B Sales R1713837\",\"campaign_type\":\"job_application\",\"job_title\":\"Global Cloud Solutions Sales Lead\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"\",\"long_description\":\"<p><span><span><b>About Concentrix:<\/b><\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Concentrix is the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, and intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. Delivering outcomes unimagined across every major vertical in 70&#43; markets.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b>What the Role Looks Like:<\/b><\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b>This is a\u00a0Senior Leader Role for an Industry leader in Cloud computing services<\/b>. The successful candidate will be expected to:<\/span><\/span><\/p><ul><li><span><span><b>Multi-Site\/Geo Engineering Oversight<\/b>:Oversee operations for multi-site\/multi geo engineering teams. This will include monitoring performance, identifying gaps, and supporting\/coaching staff and overseeing an environment of continuous professional development to ensure high quality performance.<\/span><\/span><\/li><li><span><span><b>Global Standardization<\/b>:Drive standardization\u00a0and global best practices\u00a0across\u00a0sites and Geo&#39;s globally.<\/span><\/span><\/li><li><span><span><b>Sales Support<\/b>:Drive\u00a0&amp; support\u00a0the\u00a0Regional\u00a0teams to meet and exceed all sales quotas, conversion KPIs and deliver exceptional customer experience<\/span><\/span><\/li><li><span><span><b>Leadership Development:<\/b>Provide strong, dynamic leadership that mentors, develops, and shares best practices with global delivery teams to efficiently and effectively drive performance and profitability.<\/span><\/span><\/li><li><span><span><b>Efficiency Testing:<\/b>Proactively test and identify opportunities for operational efficiencies and sales improvements across the wider Client teams, leveraging our Engineers to achieve the highest possible ROI for our our client<\/span><\/span><\/li><li><span><span><b>Culture of Improvement<\/b>:Drive a culture of continuous improvement by participating in and being an active driver of the Sales Industry Collaboration Community, encouraging a high performing virtual team where new ideas and solutions are encouraged, evaluated, quantified and implemented<\/span><\/span><\/li><li><span><span><b>Client Collaboration:<\/b>Strategically partner with Client Engineer Teams \/ Leaders to support strategic alignment across Vendor teams aiding Client to deliver their strategic objectives.<\/span><\/span><\/li><li><span><span><b>Technical Solutions Development:\u00a0<\/b>Develop strategies to resolve technical obstacles.\u00a0Architect client solutions to meet complex business and technical requirements.<\/span><\/span><\/li><li><span><span><b>Technical Sales Leadership:<\/b>Lead the technical aspects of the sales cycle, including technical trainings, client presentations, technical bid responses, product and solution briefings, and proof-of concept technical work<\/span><\/span><\/li><li><span><span><b>Problem Solving<\/b>:\u00a0Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities. Assess technical challenges to develop and deliver recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution<\/span><\/span><\/li><li><span><span><b>Technical Expertise &amp; Training:\u00a0<\/b>Serve as a technical and subject matter expert to support advanced trainings for team members on moderate to highly complex technical subjects<\/span><\/span><\/li><li><span><span><b>Team Mentorship:<\/b>Coach and mentor team members and advise managers on creating business and process efficiencies in internal workflows and training materials<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span><b>Work Arrangement<\/b><\/span><\/span><\/p><ul><li><span><span>The working hours for this role are\u00a0<b>M\/F from 09:00am till 17:30pm<\/b><\/span><\/span><\/li><li><span><span>The role is currently fully remote \u2013 however this arrangement will always be subject to continued client agreement\u00a0<b>(remote position)<\/b><\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span><b>Your Profile:<\/b><\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span><span><b>Expertise<\/b>: A proven track record in technical skills and management\/leadership experience.<\/span><\/span><\/li><li><span><span><b>Sales Experience<\/b>: At least 7&#43; years in Sales Management and 5&#43; years in a technical role, such as Technical Sales Engineer.<\/span><\/span><\/li><li><span><span><b>Leadership Skills<\/b>: Ability to significantly influence at all organizational levels with excellent\u00a0<b>English<\/b> communication skills.<\/span><\/span><\/li><li><span><span><b>Client Management<\/b>: Experience managing client relationships with a proactive, positive approach.<\/span><\/span><\/li><li><span><span><b>Dynamic and Independent<\/b>: High energy level, strong work ethic, independent work capability, and willingness to travel if needed.<\/span><\/span><\/li><li><span><span><b>Educational Background<\/b>: Bachelor&#39;s degree as a minimum requirement.<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span><b>Technical Skills:<\/b><\/span><\/span><\/p><ul><li><span><span><b>Advanced Technologies:\u00a0<\/b>Your technical experience likely includes expertise with advanced technologies such as Big Data, PaaS, and IaaS. You should have hands-on experience in managing databases and advanced databases, including Map Reduce, Hadoop, Spark, Flume, Hive, Impala, Spark SQL, and BigQuery.<\/span><\/span><\/li><li><span><span><b>Linux &amp; Web Development: Y<\/b>ou should have an advanced working knowledge of Linux and Web 2.0 development platforms. This includes understanding technologies such as HTTP, Basic\/NTLM authentication, cookies\/sessions, and XML\/XSLT\/XHTML\/HTML.<\/span><\/span><\/li><li><span><span><b>Development &amp; Integration:<\/b> Prior success and experience are needed in web application development and integration technologies like REST, SOAP, J2EE, CGI\/Java\/ASP servlets, and Python.<\/span><\/span><\/li><li><span><span><b>Development Platforms &amp; Solutions:<\/b> Experience with software development platforms and solutions is essential. This includes knowledge of Java servlets, JavaScript, PHP, ASP, CGI, AJAX, Flash, cookies, and XML.<\/span><\/span><\/li><li><span><span><b>Enterprise Networking Concepts:<\/b> Familiarity with enterprise networking concepts such as DNS, TCP, Firewalls, Proxy Servers, and DMZ is crucial.<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b>What We Offer:<\/b><\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span><span><b>Inclusive Environment<\/b>: Enjoy a friendly, multicultural, and multilingual setting that values diversity and inclusion.<\/span><\/span><\/li><li><span><span><b>Career Development<\/b>: Access comprehensive mentoring, training, and career development programs that support your professional growth.<\/span><\/span><\/li><li><span><span><b>Wellbeing &amp; Social Engagement:<\/b> Participate in happiness programs and internal social events that foster a sense of community and well-being.<\/span><\/span><\/li><li><span><span><b>Health &amp; Wellness:<\/b> Benefit from an additional health care package to support your overall health needs.<\/span><\/span><\/li><li><span><span><b>Exclusive Benefits &amp; Discounts<\/b>: Take advantage of food vouchers, a Multisport card, and other exclusive discounts designed to enhance your lifestyle.<\/span><\/span><\/li><li><span><span><b>Special Time Off:<\/b> Celebrate your special day with Birthday Time Off and contribute to your community with Volunteer Time Off.<\/span><\/span><\/li><\/ul>\",\"ats_external_id\":\"R1713837\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:14:03.634+08:00\",\"created_at\":\"2026-03-20T22:08:29.505+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Global-Cloud-Solutions-Sales-Lead_R1713837\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1175574ca38b103132a0bfcbfd1c0000\",\"descriptor\":\"Concentrix SREV Bulgaria EOOD (New)\",\"reference_id\":\"CBG05\",\"organization_reference_id\":\"CBG05\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"francisco.carrico@concentrix.com\"},\"first_name\":\"Carrico, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101952635\",\"wid\":\"a716c757c0c501109a2f7365f0b50000\",\"descriptor\":\"Francisco Carrico (101952635)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3096\",\"descriptor\":\"Sr. Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367929\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Global-Cloud-Solutions-Sales-Lead_R1713837\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Global-Cloud-Solutions-Sales-Lead_R1713837\/apply\",\"job_requisition_id\":\"R1713837\"}],\"organizations\":[{\"wid\":\"1175574ca38b103132a0bfcbfd1c0000\",\"descriptor\":\"Concentrix SREV Bulgaria EOOD (New)\",\"reference_id\":\"CBG05\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG05\"},{\"wid\":\"f9af6d72609801ecc10dd4183c06f7bd\",\"descriptor\":\"COGS (SITE) Senior Operations Manager Direct\",\"reference_id\":\"SENOPSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ad6658a0dd1910057e924862f8a10000\",\"descriptor\":\"W0ZJ1L Google Cloud Emea\",\"reference_id\":\"W0ZJ1L\",\"custom_reference_id\":\"W0ZJ1L\",\"company_reference_id\":null},{\"wid\":\"85ee61e953d41005793da11360ef0000\",\"descriptor\":\"9889 - Google - S00013699\",\"reference_id\":\"S00013699\",\"custom_reference_id\":\"S00013699\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"richard.warriner@concentrix.com\"},\"first_name\":\"Richard Warriner (017668)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1713837\",\"wid\":\"5ce0d1f86d6d101dcfe8ef9ddbfb0000\",\"descriptor\":\"Global Cloud Solutions Sales Lead\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"166\",\"campaign_id\":\"523\",\"campaign_title\":\"R1716497 WAH - Customer Service Travel Hopper\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Customer Service Rep (Travel Enthusiast, English \/ French) Remote\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"\",\"postal_code\":\"\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Bilingual Customer Service Rep (Travel Enthusiast, English \/ French) Remote\",\"long_description\":\"<p><span class=\\\"emphasis-3\\\"><strong>* DOIT PARLER COURANTEMENT LE <u>FRAN&Ccedil;AIS<\/u> ET <u>L'ANGLAIS<\/u> *<\/strong><\/span><\/p>\\n<p><span class=\\\"emphasis-3\\\"><strong>* MUST SPEAK BOTH <u>FRENCH<\/u> AND <u>ENGLISH<\/u> FLUENTLY *<\/strong><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>DESCRIPTION DE L'EMPLOI<\/strong><\/p>\\n<p>Le\/la repr&eacute;sentant(e) du service &agrave; la client&egrave;le &ndash; T&eacute;l&eacute;travail (passionn&eacute;(e) de voyages, bilingue&nbsp;: anglais\/fran&ccedil;ais) travaille &agrave; domicile et interagit avec les clients par t&eacute;l&eacute;phone (appels entrants\/sortants) et\/ou par Internet. Ce poste consiste &agrave; fournir un soutien &agrave; la client&egrave;le et &agrave; r&eacute;soudre les probl&egrave;mes et questions courants concernant les produits et\/ou services du client. (Les anciens combattants sont encourag&eacute;s &agrave; postuler.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>UNE NOUVELLE CARRI&Egrave;RE &Agrave; VOTRE IMAGE<\/strong><\/p>\\n<p>Vous recherchez une r&eacute;orientation professionnelle en t&eacute;l&eacute;travail au sein d'une entreprise internationale innovante qui place l'humain au c&oelig;ur de ses priorit&eacute;s, favorise une culture inclusive et un v&eacute;ritable sentiment d'appartenance&nbsp;? Vous souhaitez vous joindre &agrave; une entreprise r&eacute;compens&eacute;e chaque ann&eacute;e par les prix &laquo;&nbsp;Meilleur lieu de travail au monde&nbsp;&raquo;, &laquo;&nbsp;Employ&eacute;s les plus heureux&nbsp;&raquo; et &laquo;&nbsp;Meilleure entreprise pour l'&eacute;volution de carri&egrave;re&nbsp;&raquo;&nbsp;? Alors, le poste de repr&eacute;sentant(e) du service &agrave; la client&egrave;le &agrave; distance chez Concentrix est pour vous&nbsp;!<\/p>\\n<p>En tant que repr&eacute;sentant(e) du service &agrave; la client&egrave;le &agrave; distance (passionn&eacute;(e) de voyages, bilingue&nbsp;: anglais\/fran&ccedil;ais), vous vous joindrez &agrave; une &eacute;quipe multiculturelle compos&eacute;e de membres de plus de 70 pays, o&ugrave; chacun contribue &agrave; la r&eacute;ussite et au bien-&ecirc;tre de tous, unis par la fiert&eacute; d'&ecirc;tre des acteurs du changement. Ensemble, nous aidons les plus grandes marques mondiales &agrave; am&eacute;liorer leur rendement gr&acirc;ce &agrave; des exp&eacute;riences client exceptionnelles et &agrave; des innovations technologiques. Face &agrave; une croissance continue, nous sommes &agrave; la recherche de nouveaux talents pour partager notre mission&nbsp;: des personnes aussi passionn&eacute;es que nous par l'excellence du service client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;VOLUTION DE CARRI&Egrave;RE ET D&Eacute;VELOPPEMENT PERSONNEL<\/strong><\/p>\\n<p>Cette formidable opportunit&eacute; de travail &agrave; domicile vous permettra de donner un nouveau souffle &agrave; votre carri&egrave;re et de cr&eacute;er des liens solides avec vos coll&egrave;gues. Nous vous fournirons la formation, les outils technologiques et le soutien continu n&eacute;cessaires &agrave; votre r&eacute;ussite. De plus, chez Concentrix, les perspectives d'avancement professionnel (et de d&eacute;veloppement personnel) sont r&eacute;elles. En effet, pr&egrave;s de 80 % de nos gestionnaires et dirigeants ont &eacute;t&eacute; promus &agrave; l'interne ! C'est pourquoi nous offrons un ensemble de programmes de formation et de d&eacute;veloppement du leadership GRATUITS, con&ccedil;us pour vous accompagner vers la carri&egrave;re dont vous avez toujours r&ecirc;v&eacute;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>VOS RESPONSABILIT&Eacute;S<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant(e) du service &agrave; la client&egrave;le (passionn&eacute;(e) de voyages, bilingue&nbsp;: anglais\/fran&ccedil;ais) travaillant &agrave; domicile, vous devrez&nbsp;:<\/p>\\n<ul>\\n<li>Fournir un soutien &agrave; la client&egrave;le en utilisant un guide de flux d&rsquo;appels dans la langue pr&eacute;f&eacute;r&eacute;e du client<\/li>\\n<li>Vendre des h&ocirc;tels, des vols, des voitures et des produits de voyage compl&eacute;mentaires<\/li>\\n<li>&Eacute;tablir de solides relations avec la client&egrave;le<\/li>\\n<li>Suivre, documenter et extraire des renseignements dans les bases de donn&eacute;es<\/li>\\n<li>Offrir des produits et\/ou services suppl&eacute;mentaires<\/li>\\n<li>Offrir une exp&eacute;rience client exceptionnelle&hellip; avec le sourire.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>VOS QUALIFICATIONS<\/strong><\/p>\\n<p>Vos comp&eacute;tences, votre int&eacute;grit&eacute;, vos connaissances et votre empathie sinc&egrave;re contribueront &agrave; la r&eacute;ussite de chaque interaction client. Autres comp&eacute;tences requises pour le poste de repr&eacute;sentant(e) du service &agrave; la client&egrave;le (passionn&eacute;(e) de voyages, bilingue : anglais\/fran&ccedil;ais) (T&eacute;l&eacute;travail) :<\/p>\\n<ul>\\n<li><strong>Ma&icirc;trise du fran&ccedil;ais et de l'anglais<\/strong><\/li>\\n<li>1 an d'exp&eacute;rience minimum en service &agrave; la client&egrave;le<\/li>\\n<li>1 an d'exp&eacute;rience minimum avec un GDS (un atout)<\/li>\\n<li>Exp&eacute;rience en agence de voyages ou en vente (un plus&nbsp;!)<\/li>\\n<li>Disponibilit&eacute; flexible<\/li>\\n<li>Dipl&ocirc;me d'&eacute;tudes secondaires ou l'&eacute;quivalent<\/li>\\n<li>Environnement de travail tranquille et sans distractions &agrave; domicile<\/li>\\n<li>Capacit&eacute; de g&eacute;rer plusieurs t&acirc;ches en m&ecirc;me temps<\/li>\\n<li>Int&eacute;r&ecirc;t pour l'apprentissage de nouvelles technologies<\/li>\\n<li>Solides comp&eacute;tences en navigation informatique et en informatique<\/li>\\n<li>Permis de travail (portable ou fixe) pour les tests informatiques et de connexion Internet ; un ordinateur professionnel peut &ecirc;tre fourni selon le poste offert (&agrave; discuter avec un recruteur)<\/li>\\n<li>Connexion Internet haute vitesse (pas de Wi-Fi, de point d'acc&egrave;s Wi-Fi ni de connexion satellite) et t&eacute;l&eacute;phone intelligent<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>CE QUE NOUS VOUS OFFRONS<\/strong><\/p>\\n<p>L'une des valeurs fondamentales de notre entreprise est de valoriser nos collaborateurs. C'est pourquoi nous investissons massivement dans nos talents, notre infrastructure et nos comp&eacute;tences afin d'assurer le succ&egrave;s &agrave; long terme de nos &eacute;quipes et de nos clients. Nous investirons &eacute;galement en VOUS pour vous accompagner dans votre cheminement de carri&egrave;re et votre d&eacute;veloppement personnel. Ce poste vous offre aussi&nbsp;:<\/p>\\n<ul>\\n<li>La r&eacute;mun&eacute;ration de base se situe entre 23,00&nbsp;$ et 24,35&nbsp;$ de l'heure (le salaire ne sera pas inf&eacute;rieur au salaire minimum applicable), &agrave; \u200b\u200blaquelle s'ajoutent des primes li&eacute;es &agrave; la performance individuelle et &agrave; celle de l'entreprise. Le salaire r&eacute;el variera selon le lieu de travail, les qualifications, les comp&eacute;tences, la formation, l'exp&eacute;rience et les aptitudes. Les avantages sociaux offerts aux employ&eacute;s admissibles &agrave; ce poste comprennent une assurance maladie, dentaire et optique, un programme d'aide aux employ&eacute;s (PAE) complet, un r&eacute;gime enregistr&eacute; d'&eacute;pargne-retraite, des cong&eacute;s pay&eacute;s et des jours de formation r&eacute;mun&eacute;r&eacute;s. Option d'inscription &agrave; DailyPay pour acc&eacute;der &agrave; votre salaire &agrave; l'avance, quand vous le souhaitez.<\/li>\\n<li>Formation r&eacute;mun&eacute;r&eacute;e et primes de performance.<\/li>\\n<li>Primes de commandite attractives.<\/li>\\n<li>Opportunit&eacute;s de r&eacute;seautage au sein de l'entreprise avec des groupes organis&eacute;s autour des th&egrave;mes suivants&nbsp;: R&eacute;seau des femmes, R&eacute;seau des professionnels noirs, Fiert&eacute; LGBTQ+, Handicap, Neurodiversit&eacute;, Femmes dans la technologie, Champions OneEarth, et plus encore.<\/li>\\n<li>Programmes de sant&eacute; et de bien-&ecirc;tre avec des partenaires qualifi&eacute;s pour vous accompagner dans votre d&eacute;veloppement personnel.<\/li>\\n<li>Programmes de mentorat pour soutenir votre parcours professionnel.<\/li>\\n<li>Possibilit&eacute; de t&eacute;l&eacute;travailler.<\/li>\\n<li>Programmes et &eacute;v&eacute;nements favorisant la diversit&eacute;, l'&eacute;quit&eacute; et l'inclusion, ainsi que la citoyennet&eacute; mondiale, le d&eacute;veloppement durable et l'engagement communautaire.<\/li>\\n<li>C&eacute;l&eacute;brations de la Journ&eacute;e Concentrix, de la Journ&eacute;e de reconnaissance des acteurs du changement, de la Semaine du service &agrave; la client&egrave;le, de la Journ&eacute;e mondiale du nettoyage, de #MyOneEarthPromise, et plus encore.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>R&Eacute;INVENTEZ LA MEILLEURE VERSION DE VOUS-M&Ecirc;ME !<\/strong><\/p>\\n<p>Si c'est l'&eacute;tape id&eacute;ale pour votre parcours professionnel, on veut vous conna&icirc;tre. Postulez d&egrave;s aujourd'hui et d&eacute;couvrez pourquoi plus de 440&nbsp;000 personnes &agrave; travers le monde, qui font bouger les choses, ont choisi Concentrix comme employeur de choix.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>OFFRE D'EMPLOI<\/strong><\/p>\\n<p>Nous acceptons les candidatures pour ce poste en continu. Il s'agit actuellement d'un poste vacant imm&eacute;diat&nbsp;; cependant, nous &eacute;tudions aussi les candidatures pour de futures opportunit&eacute;s. Nous encourageons toutes les personnes int&eacute;ress&eacute;es &agrave; postuler.<\/p>\\n<p><strong>Exigences physiques et mentales<\/strong><\/p>\\n<p>L&rsquo;employ&eacute; doit r&eacute;guli&egrave;rement utiliser un ordinateur, un clavier, un t&eacute;l&eacute;phone ou un casque d&rsquo;&eacute;coute, ainsi que d&rsquo;autres &eacute;quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g&eacute;n&eacute;ralement de nature s&eacute;dentaire.<br \/><br \/><\/p>\\n<p><strong>D&eacute;claration d'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Concentrix s'engage en faveur de l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi et ne fait aucune discrimination fond&eacute;e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet&eacute;, la croyance, le sexe, l'orientation sexuelle, l'identit&eacute; ou l'expression de genre, l'&acirc;ge, l'&eacute;tat civil ou familial, le handicap, ou toute autre cat&eacute;gorie prot&eacute;g&eacute;e par la l&eacute;gislation provinciale sur les droits de la personne.<br \/><br \/><\/p>\\n<p><strong>D&eacute;claration d'am&eacute;nagement raisonnable<br \/><\/strong><\/p>\\n<p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage &agrave; offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am&eacute;nagement raisonnable pour participer &agrave; n'importe quelle &eacute;tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent &ecirc;tre faites en contactant <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait&eacute;es de mani&egrave;re confidentielle et utilis&eacute;es uniquement pour faciliter votre participation au processus de recrutement.<br \/><br \/><\/p>\\n<p><strong>Intelligence artificielle (IA)<br \/><\/strong><\/p>\\n<p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou &agrave; l'&eacute;valuation des candidats. Ces outils pourraient &ecirc;tre utilis&eacute;s pour &eacute;valuer les CV, les candidatures et d'autres documents soumis afin de nous aider &agrave; identifier les meilleurs candidats pour le poste. <br \/><br \/><\/p>\\n<p><strong>Autorisation de travail<\/strong><\/p>\\n<p>Seuls les candidats qualifi&eacute;s l&eacute;galement autoris&eacute;s &agrave; travailler au Canada seront consid&eacute;r&eacute;s. Actuellement, ce poste ne peut &ecirc;tre exerc&eacute; que dans les provinces\/territoires suivants : <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/>Pour plus d'informations sur les provinces de travail disponibles et l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi en tant que candidat, veuillez cliquer <\/strong><strong><u>ICI<\/u><\/strong><strong>.<\/strong><\/p>\\n<p>---<\/p>\\n<p>The Customer Service Rep &ndash; Remote (Travel Enthusiast, Bilingual: English \/ French) works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and\/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Customer Service Rep &ndash; (Travel Enthusiast, Bilingual: English \/ French), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Rep &ndash; (Travel Enthusiast, Bilingual: English \/ French) working from home, you will:<\/p>\\n<ul>\\n<li>Provide customer support using a call flow guide in the customer&rsquo;s preferred language<\/li>\\n<li>Sell hotel, air, car, and ancillary travel products<\/li>\\n<li>Build strong customer relationships<\/li>\\n<li>Track, document, and retrieve information in databases<\/li>\\n<li>Offer additional products and\/or services<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep &ndash; (Travel Enthusiast, Bilingual: English \/ French) (Remote) role include:<\/p>\\n<ul>\\n<li><strong>The ability to speak fluent French and English<\/strong><\/li>\\n<li>1+ year of customer service experience<\/li>\\n<li>1+ year of GDS experience (preferred)<\/li>\\n<li>Travel agent or sales experience is a plus!<\/li>\\n<li>Open availability<\/li>\\n<li>A high school diploma or GED<\/li>\\n<li>A quiet, distraction-free environment to work from in your home<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $23.00-$24.35\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Paid training and performance-based incentives<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><br \/><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>#wfh #wah<\/p>\",\"ats_external_id\":\"R1716497\",\"location\":\"Remote, CAN\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T19:59:04.215-04:00\",\"created_at\":\"2026-03-20T19:25:21.837-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjM?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L5B 1R6\",\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"177444\",\"wid\":\"9f196ba80a8701279ffffdaa051922ed\",\"descriptor\":\"Debra L Rice (177444)\"},{\"id\":\"101342855\",\"wid\":\"cc2b3b78f774014ef27526bd80230ded\",\"descriptor\":\"Brooke Schuler (101342855)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367766\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Customer-Service-Rep---Remote--Travel-Enthusiast--Bilingual--English---French-_R1716497\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Customer-Service-Rep---Remote--Travel-Enthusiast--Bilingual--English---French-_R1716497\/apply\",\"job_requisition_id\":\"R1716497\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a87018af1fe5f4b0719a418\",\"address\":\"thomas.mcmanus@concentrix.com\"},\"last_name\":\"Mcmanus\",\"first_name\":\"Thomas\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716497\",\"wid\":\"8a4883d8fc1c101df065608551200000\",\"descriptor\":\"R1716497 Customer Service Rep \u2013 Remote (Travel Enthusiast, Bilingual: English \/ French) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},{\"email\":{\"wid\":\"9f196ba80a8701e1506dfcaa05190fed\",\"address\":\"debra.rice@concentrix.com\"},\"last_name\":\"Rice\",\"first_name\":\"Debra L\"},{\"email\":{\"wid\":\"db0bffd68c2301b702fa1ed6121aded5\",\"address\":\"stacie.hinojosa@concentrix.com\"},\"last_name\":\"Hinojosa\",\"first_name\":\"Stacie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"167\",\"campaign_id\":\"520\",\"campaign_title\":\"R1716494 Work-at-Home - Sales Automotive GM MLT, GM BBWC, Michelin ISAM, Michelin ISR\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Rep \u2013 Automotive (Remote)\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"\",\"postal_code\":\"\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Inside Sales Rep \u2013 Automotive (Remote)\",\"long_description\":\"<p>The Inside Sales Rep &ndash; Automotive (Remote) works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and\/or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Inside Sales Rep &ndash; Automotive, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Inside Sales Rep &ndash; Automotive working from home, you will:<\/p>\\n<ul>\\n<li>Provide inbound and outbound customer support using a call flow guide<\/li>\\n<li>Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills<\/li>\\n<li>Use product knowledge, build client relationships, and find new ways to retain customers<\/li>\\n<li>Be detail-oriented when it comes to sales of products and services<\/li>\\n<li>Track, document, and retrieve information in databases<\/li>\\n<li>Offer additional products and\/or services with every sale<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Rep &ndash; Automotive (Remote) role include:<\/p>\\n<ul>\\n<li>1+ year of proven hard sales experience (meeting quotas, working on commission, selling products and\/or services<\/li>\\n<li>A strong understanding of the sales\/selling process, building relationships, communication skills, negotiation techniques, and closing deals<\/li>\\n<li>Open availability<\/li>\\n<li>A high school diploma or GED<\/li>\\n<li>A quiet, distraction-free environment to work from in your home<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $17-$25\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Paid training and performance-based incentives<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p><strong>-------------------------------------------------<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Le repr&eacute;sentant des ventes internes &ndash; Automobile (T&eacute;l&eacute;travail)<\/strong> travaille &agrave; domicile et interagit avec les clients par le biais d&rsquo;appels entrants et sortants et\/ou par Internet. Ce poste offre du soutien au service &agrave; la client&egrave;le ainsi que la r&eacute;solution de probl&egrave;mes courants et de questions concernant les produits et\/ou services du client. <em>(Les anciens combattants des Forces arm&eacute;es sont encourag&eacute;s &agrave; postuler.)<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>UNE NOUVELLE CARRI&Egrave;RE PROPULS&Eacute;E PAR VOUS<\/strong><\/p>\\n<p>&Ecirc;tes-vous &agrave; la recherche d&rsquo;un changement de carri&egrave;re en <strong>t&eacute;l&eacute;travail<\/strong> au sein d&rsquo;une organisation mondiale avant-gardiste qui valorise v&eacute;ritablement une culture inclusive ax&eacute;e sur les personnes et un fort sentiment d&rsquo;appartenance? Aimeriez-vous vous joindre &agrave; une entreprise qui remporte chaque ann&eacute;e les prix <strong>&laquo; Meilleurs milieux de travail au monde &raquo;<\/strong>, <strong>&laquo; Employ&eacute;s les plus heureux &raquo;<\/strong> et <strong>&laquo; Meilleures entreprises pour l&rsquo;avancement de carri&egrave;re &raquo;<\/strong>? Alors, un poste de <strong>repr&eacute;sentant des ventes internes &agrave; distance chez Concentrix<\/strong> est exactement ce qu&rsquo;il vous faut!<\/p>\\n<p>&Agrave; titre de repr&eacute;sentant(e) des ventes internes &ndash; Automobile, vous ferez partie d&rsquo;une &eacute;quipe naturellement diversifi&eacute;e compos&eacute;e de membres provenant de plus de 70 pays, o&ugrave; <strong>TOUS<\/strong> contribuent au succ&egrave;s collectif et au bien-&ecirc;tre de chacun, fi&egrave;rement unis en tant que <em>game-changers<\/em>. Ensemble, nous aidons les marques les plus reconnues au monde &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; des exp&eacute;riences client exceptionnelles et &agrave; l&rsquo;innovation technologique. En raison de notre croissance continue, nous recherchons d&rsquo;autres game-changers talentueux, aussi passionn&eacute;s que nous par l&rsquo;excellence du service &agrave; la client&egrave;le.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>PERFECTIONNEMENT PROFESSIONNEL ET D&Eacute;VELOPPEMENT PERSONNEL<\/strong><\/p>\\n<p>Il s&rsquo;agit d&rsquo;une excellente occasion de <strong>t&eacute;l&eacute;travail<\/strong> qui vous permettra de r&eacute;inventer enti&egrave;rement votre parcours professionnel tout en d&eacute;veloppant des <strong>amiti&eacute;s durables<\/strong>. Nous vous fournirons toute la formation, les technologies et le soutien continu n&eacute;cessaires &agrave; votre r&eacute;ussite.<\/p>\\n<p>Chez Concentrix, les possibilit&eacute;s d&rsquo;avancement professionnel (et personnel) sont bien r&eacute;elles. D&rsquo;ailleurs, environ <strong>80 % de nos gestionnaires et dirigeants ont &eacute;t&eacute; promus &agrave; l&rsquo;interne<\/strong>! C&rsquo;est pourquoi nous offrons une gamme de programmes <strong>GRATUITS<\/strong> de formation et de d&eacute;veloppement du leadership con&ccedil;us pour vous mener vers la carri&egrave;re que vous avez toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CE QUE VOUS FEREZ DANS CE R&Ocirc;LE<\/strong><\/p>\\n<p>&Agrave; titre de repr&eacute;sentant(e) des ventes internes &ndash; Automobile en t&eacute;l&eacute;travail, vous devrez :<\/p>\\n<ul>\\n<li>Offrir du soutien &agrave; la client&egrave;le entrant et sortant en suivant un guide d&rsquo;appel<\/li>\\n<li>Conclure des ventes et travailler sur la prospection, la n&eacute;gociation et la pr&eacute;sentation, en utilisant des comp&eacute;tences B2B et B2C<\/li>\\n<li>Utiliser votre connaissance des produits, &eacute;tablir des relations avec les clients et trouver de nouvelles fa&ccedil;ons de les fid&eacute;liser<\/li>\\n<li>Faire preuve d&rsquo;un grand souci du d&eacute;tail lors de la vente de produits et de services<\/li>\\n<li>Suivre, consigner et r&eacute;cup&eacute;rer des informations dans des bases de donn&eacute;es<\/li>\\n<li>Proposer des produits et\/ou services additionnels avec chaque vente<\/li>\\n<li>Offrir des exp&eacute;riences client expertes&hellip; toujours avec le sourire<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>VOS QUALIFICATIONS<\/strong><\/p>\\n<p>Vos comp&eacute;tences, votre int&eacute;grit&eacute;, vos connaissances et votre compassion authentique cr&eacute;eront de la valeur et du succ&egrave;s &agrave; chaque interaction client. Les autres qualifications requises comprennent :<\/p>\\n<ul>\\n<li>Minimum de 1 an d&rsquo;exp&eacute;rience d&eacute;montr&eacute;e en vente directe (atteinte d&rsquo;objectifs, travail &agrave; commission, vente de produits et\/ou services)<\/li>\\n<li>Solide compr&eacute;hension du processus de vente, du d&eacute;veloppement de relations, des techniques de communication, de n&eacute;gociation et de conclusion de ventes<\/li>\\n<li>Disponibilit&eacute; ouverte<\/li>\\n<li>Dipl&ocirc;me d&rsquo;&eacute;tudes secondaires ou l&rsquo;&eacute;quivalent (GED)<\/li>\\n<li>Environnement de travail calme et sans distraction &agrave; domicile<\/li>\\n<li>Capacit&eacute; &agrave; effectuer plusieurs t&acirc;ches rapidement et efficacement<\/li>\\n<li>D&eacute;sir d&rsquo;apprendre de nouvelles technologies<\/li>\\n<li>Excellentes comp&eacute;tences en navigation informatique et bonne connaissance des PC<\/li>\\n<li>Ordinateur de bureau ou portable pour effectuer les tests PC et Internet; un ordinateur de travail peut &ecirc;tre fourni selon le poste offert, sans garantie (&agrave; discuter avec un recruteur)<\/li>\\n<li>Connexion Internet haute vitesse (aucun Wi-Fi public, point d&rsquo;acc&egrave;s mobile ou satellite) et t&eacute;l&eacute;phone intelligent<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>CE QUE NOUS VOUS OFFRONS<\/strong><\/p>\\n<p>L&rsquo;une des valeurs culturelles de notre entreprise est : <strong>&laquo; Nous d&eacute;fendons nos employ&eacute;s. &raquo;<\/strong> C&rsquo;est pourquoi nous investissons grandement dans nos game-changers, notre infrastructure et nos capacit&eacute;s afin d&rsquo;assurer le succ&egrave;s &agrave; long terme de nos &eacute;quipes et de nos clients. Nous investirons &eacute;galement en <strong>VOUS<\/strong>, pour soutenir votre parcours professionnel et votre d&eacute;veloppement personnel. Ce r&ocirc;le comprend notamment :<\/p>\\n<ul>\\n<li>Salaire de base entre <strong>17 $ et 25 $\/heure<\/strong> (le taux ne sera pas inf&eacute;rieur au salaire minimum applicable), plus des incitatifs li&eacute;s &agrave; la performance individuelle et de l&rsquo;entreprise<\/li>\\n<li>Avantages sociaux pour les employ&eacute;s admissibles, incluant assurance m&eacute;dicale, dentaire et vision, programme d&rsquo;aide aux employ&eacute;s (PAE), r&eacute;gime enregistr&eacute; d&rsquo;&eacute;pargne-retraite, cong&eacute;s pay&eacute;s, jours f&eacute;ri&eacute;s et journ&eacute;es de formation pay&eacute;es<\/li>\\n<li>Option <strong>DailyPay<\/strong> pour acc&eacute;der &agrave; votre paie plus t&ocirc;t, quand vous le souhaitez<\/li>\\n<li>Formation r&eacute;mun&eacute;r&eacute;e et incitatifs bas&eacute;s sur la performance<\/li>\\n<li>Programmes de bonis de r&eacute;f&eacute;rencement d&rsquo;employ&eacute;s tr&egrave;s avantageux<\/li>\\n<li>Possibilit&eacute;s de r&eacute;seautage au sein de groupes organis&eacute;s : R&eacute;seau des femmes, Professionnels noirs, Fiert&eacute; LGBTQ+, Ability (handicap), Dynamic (neurodiversit&eacute;), Femmes en technologie, OneEarth Champions, et plus encore<\/li>\\n<li>Programmes de sant&eacute; et de mieux-&ecirc;tre avec des partenaires certifi&eacute;s<\/li>\\n<li>Programmes de mentorat pour soutenir votre parcours de carri&egrave;re<\/li>\\n<li>Commodit&eacute; du t&eacute;l&eacute;travail<\/li>\\n<li>Programmes et &eacute;v&eacute;nements favorisant la diversit&eacute;, l&rsquo;&eacute;quit&eacute;, l&rsquo;inclusion, la citoyennet&eacute; mondiale, la durabilit&eacute; et l&rsquo;engagement communautaire<\/li>\\n<li>C&eacute;l&eacute;brations telles que la Journ&eacute;e Concentrix, la Journ&eacute;e de reconnaissance des game-changers, la Semaine du service &agrave; la client&egrave;le, la Journ&eacute;e mondiale du nettoyage, #MyOneEarthPromise, et plus encore<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>R&Eacute;INVENTEZ LA MEILLEURE VERSION DE VOUS-M&Ecirc;ME!<\/strong><\/p>\\n<p>Si tout cela correspond parfaitement &agrave; la prochaine &eacute;tape de votre carri&egrave;re, nous voulons vous conna&icirc;tre. <strong>Postulez d&egrave;s aujourd&rsquo;hui<\/strong> et d&eacute;couvrez pourquoi plus de <strong>440 000 game-changers<\/strong> &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>DISPONIBILIT&Eacute; DE L&rsquo;EMPLOI<\/strong><\/p>\\n<p>Nous acceptons les candidatures pour ce poste de fa&ccedil;on continue. Il s&rsquo;agit actuellement d&rsquo;un poste vacant imm&eacute;diat, mais nous examinons &eacute;galement les candidatures pour des opportunit&eacute;s futures. Tous les candidats int&eacute;ress&eacute;s sont encourag&eacute;s &agrave; postuler.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Exigences physiques et mentales<\/strong><\/p>\\n<p>L&rsquo;employ&eacute;(e) doit r&eacute;guli&egrave;rement utiliser un ordinateur, un clavier, un t&eacute;l&eacute;phone\/casque et\/ou d&rsquo;autres &eacute;quipements de bureau dans l&rsquo;exercice de ses fonctions essentielles. Le travail est g&eacute;n&eacute;ralement de nature s&eacute;dentaire.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;nonc&eacute; sur l&rsquo;&eacute;galit&eacute; d&rsquo;acc&egrave;s &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Concentrix s&rsquo;engage &agrave; offrir l&rsquo;&eacute;galit&eacute; des chances en emploi et ne pratique aucune discrimination fond&eacute;e sur la race, l&rsquo;ascendance, le lieu d&rsquo;origine, la couleur, l&rsquo;origine ethnique, la citoyennet&eacute;, la croyance, le sexe, l&rsquo;orientation sexuelle, l&rsquo;identit&eacute; ou l&rsquo;expression de genre, l&rsquo;&acirc;ge, l&rsquo;&eacute;tat matrimonial ou familial, le handicap ou toute autre cat&eacute;gorie prot&eacute;g&eacute;e par les lois provinciales sur les droits de la personne.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Mesures d&rsquo;adaptation raisonnables<\/strong><\/p>\\n<p>Concentrix accueille et encourage les candidatures de personnes en situation de handicap et s&rsquo;engage &agrave; offrir un processus de recrutement inclusif. Si vous avez besoin de mesures d&rsquo;adaptation raisonnables &agrave; toute &eacute;tape du processus de candidature ou d&rsquo;entrevue, veuillez nous en informer en communiquant avec <strong>app.acco@concentrix.com<\/strong>. Toute l&rsquo;information sera trait&eacute;e de fa&ccedil;on confidentielle et utilis&eacute;e uniquement pour faciliter votre participation au processus de recrutement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Intelligence artificielle (IA)<\/strong><\/p>\\n<p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d&rsquo;intelligence artificielle (IA) pour aider au tri et\/ou &agrave; l&rsquo;&eacute;valuation des candidatures. Ces outils peuvent servir &agrave; &eacute;valuer les CV, les demandes d&rsquo;emploi et d&rsquo;autres documents afin d&rsquo;identifier les candidats les plus qualifi&eacute;s.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Autorisation de travail<\/strong><\/p>\\n<p>Seuls les candidats qualifi&eacute;s l&eacute;galement autoris&eacute;s &agrave; travailler au Canada seront consid&eacute;r&eacute;s. Actuellement, ce poste peut uniquement &ecirc;tre exerc&eacute; dans les provinces et territoires suivants : <strong>AB, BC, MB, NB, NL, NS, ON, PE et SK<\/strong>.<\/p>\\n<p>Pour plus d&rsquo;informations sur les provinces admissibles et l&rsquo;&eacute;galit&eacute; d&rsquo;acc&egrave;s &agrave; l&rsquo;emploi pour les candidats, veuillez cliquer <strong>ICI<\/strong>.<\/p>\\n<p>#wfh #wah<\/p>\",\"ats_external_id\":\"R1716494\",\"location\":\"Remote, CAN\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T19:59:04.208-04:00\",\"created_at\":\"2026-03-20T19:20:31.614-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjA?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L5B 1R6\",\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0609\",\"wid\":\"f9af6d72609801cc31d466fc4f0689e2\",\"descriptor\":\"Advisor II, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367035\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Inside-Sales-Rep---Automotive--Remote-_R1716494\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Inside-Sales-Rep---Automotive--Remote-_R1716494\/apply\",\"job_requisition_id\":\"R1716494\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a87018af1fe5f4b0719a418\",\"address\":\"thomas.mcmanus@concentrix.com\"},\"last_name\":\"Mcmanus\",\"first_name\":\"Thomas\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716494\",\"wid\":\"b766ea11f892101df021261be5820000\",\"descriptor\":\"R1716494 Inside Sales Rep \u2013 Automotive (Remote) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},{\"email\":{\"wid\":\"9f196ba80a8701e1506dfcaa05190fed\",\"address\":\"debra.rice@concentrix.com\"},\"last_name\":\"Rice\",\"first_name\":\"Debra L\"},{\"email\":{\"wid\":\"db0bffd68c2301b702fa1ed6121aded5\",\"address\":\"stacie.hinojosa@concentrix.com\"},\"last_name\":\"Hinojosa\",\"first_name\":\"Stacie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"152\",\"campaign_id\":\"1104\",\"campaign_title\":\"R1716484 WAH - General Bilingual ESP AARP\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Rep (Bilingual: English \/ Spanish) - Remote\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"Oregon\",\"postal_code\":\"97458\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Customer Service Rep (Bilingual: English \/ Spanish) - Remote\",\"long_description\":\"<p><span style=\\\"background-color: #fbeeb8;\\\"><strong><span class=\\\"emphasis\\\">* MUST SPEAK BOTH <u>SPANISH<\/u>&nbsp;AND <u>ENGLISH<\/u>&nbsp;FLUENTLY *<\/span><\/strong><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>DESCRIPCI&Oacute;N DEL TRABAJO<\/strong><\/p>\\n<p>El Representante de Servicio al Cliente Remoto (Biling&uuml;e: Espa&ntilde;ol e Ingl&eacute;s) trabaja desde casa e interact&uacute;a con los clientes mediante llamadas entrantes y salientes o por internet. Este puesto proporciona soporte al cliente y resoluci&oacute;n de problemas y preguntas rutinarias sobre los productos o servicios del cliente. (Se anima a los veteranos militares a postularse).<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>UNA NUEVA CARRERA IMPULSADA POR TI<\/strong><\/p>\\n<p>&iquest;Buscas un cambio de carrera teletrabajando en una organizaci&oacute;n global con visi&oacute;n de futuro que fomenta una cultura inclusiva que prioriza a las personas y un aut&eacute;ntico sentido de pertenencia? &iquest;Te gustar&iacute;a unirte a una empresa que cada a&ntilde;o recibe premios como \\\"<strong>Mejores Lugares para Trabajar del Mundo<\/strong>\\\", \\\"<strong>Empleados M&aacute;s Felices<\/strong>\\\" y \\\"<strong>Mejores Empresas para el Desarrollo Profesional<\/strong>\\\"? &iexcl;Entonces, un puesto remoto de Representante de Servicio al Cliente en Concentrix es justo lo que necesitas!<\/p>\\n<p>Como Representante de Servicio al Cliente remoto, te unir&aacute;s a un equipo diverso y org&aacute;nico, proveniente de m&aacute;s de 70 pa&iacute;ses, donde TODOS los miembros contribuyen y se apoyan mutuamente para el &eacute;xito y el bienestar, unidos con orgullo como \\\"innovadores\\\". Juntos, ayudamos a las marcas m&aacute;s reconocidas del mundo a mejorar sus negocios mediante experiencias de cliente excepcionales e innovaci&oacute;n tecnol&oacute;gica. Y debido a nuestro continuo crecimiento, buscamos m&aacute;s innovadores talentosos que se unan a nuestro prop&oacute;sito, personas tan apasionadas como nosotros por brindar experiencias de servicio al cliente excepcionales.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CRECIMIENTO PROFESIONAL Y DESARROLLO PERSONAL<\/strong><\/p>\\n<p>Esta es una excelente oportunidad de teletrabajo que te permitir&aacute; reimaginar una nueva trayectoria profesional y, al mismo tiempo, cultivar amistades para toda la vida. Te brindaremos toda la capacitaci&oacute;n, las tecnolog&iacute;as y el apoyo continuo que necesitas para alcanzar el &eacute;xito. Adem&aacute;s, en Concentrix, existe un verdadero potencial de crecimiento profesional (y personal). De hecho, &iexcl;aproximadamente el 80 % de nuestros gerentes y l&iacute;deres han sido ascendidos internamente! Por eso, ofrecemos una gama de programas GRATUITOS de Aprendizaje y Desarrollo de Liderazgo, dise&ntilde;ados para guiarte hacia la carrera que siempre has so&ntilde;ado.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>LO QUE HAR&Aacute;S EN ESTE ROL<\/strong><\/p>\\n<p>Como representante de servicio al cliente que trabaja desde casa, usted:<\/p>\\n<ul>\\n<li>Brindar soporte al cliente entrante utilizando una gu&iacute;a de flujo de llamadas en el idioma preferido del cliente<\/li>\\n<li>Ayudar a los clientes a resolver problemas t&eacute;cnicos b&aacute;sicos<\/li>\\n<li>Rastrear, documentar y recuperar informaci&oacute;n en bases de datos<\/li>\\n<li>Ofrecer productos y\/o servicios adicionales<\/li>\\n<li>Ofrecer experiencias expertas al cliente&hellip;con una sonrisa<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>SUS CALIFICACIONES<\/strong><\/p>\\n<p>Sus habilidades, integridad, conocimiento y genuina compasi&oacute;n aportar&aacute;n valor y &eacute;xito en cada interacci&oacute;n con el cliente. Otros requisitos para nuestro puesto de Representante de Servicio al Cliente (Remoto) incluyen:<\/p>\\n<ul>\\n<li>La capacidad de leer, escribir y hablar con fluidez tanto en espa&ntilde;ol como en ingl&eacute;s.<\/li>\\n<li>M&aacute;s de 1 a&ntilde;o de experiencia en atenci&oacute;n al cliente<\/li>\\n<li>Disponibilidad abierta<\/li>\\n<li>Un diploma de escuela secundaria o GED<\/li>\\n<li>Un entorno tranquilo y sin distracciones para trabajar en su casa.<\/li>\\n<li>Competencia en multitareas de ritmo r&aacute;pido<\/li>\\n<li>Af&aacute;n por aprender nuevas tecnolog&iacute;as<\/li>\\n<li>S&oacute;lidas habilidades de navegaci&oacute;n inform&aacute;tica y conocimiento de PC.<\/li>\\n<li>Una computadora de escritorio o port&aacute;til para completar las pruebas de PC e Internet; se puede proporcionar una computadora de trabajo seg&uacute;n el puesto ofrecido, pero no est&aacute; garantizada (se discutir&aacute; m&aacute;s a fondo con un reclutador)<\/li>\\n<li>Internet de alta velocidad (sin conexi&oacute;n inal&aacute;mbrica\/puntos de acceso ni sat&eacute;lite) y un tel&eacute;fono inteligente<\/li>\\n<li>Debe residir en los Estados Unidos y tener una direcci&oacute;n estadounidense v&aacute;lida para residir.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>&iquest;QU&Eacute; HAY PARA TI?<\/strong><\/p>\\n<p>Una de las creencias culturales de nuestra empresa dice: &laquo;Defendemos a nuestra gente&raquo;. Por eso, invertimos significativamente en nuestros innovadores, nuestra infraestructura y nuestras capacidades para garantizar el &eacute;xito a largo plazo tanto de nuestros equipos como de nuestros clientes. Invertiremos en TI para impulsar tu trayectoria profesional y tu desarrollo personal. Los beneficios disponibles para los empleados estadounidenses elegibles en este puesto incluyen:<\/p>\\n<ul>\\n<li>El salario base para este puesto es de $15 a $18 por hora (el salario no ser&aacute; inferior al salario m&iacute;nimo vigente). Los salarios reales variar&aacute;n seg&uacute;n el lugar de trabajo, las cualificaciones, las habilidades, la educaci&oacute;n, la experiencia y las competencias. Los beneficios disponibles para los empleados elegibles incluyen seguro m&eacute;dico, dental y de la vista, programa integral de asistencia al empleado (PAE), plan de jubilaci&oacute;n 401(k), d&iacute;as libres y festivos remunerados, y d&iacute;as de capacitaci&oacute;n remunerados. Aceptamos solicitudes para este puesto de forma continua.<\/li>\\n<li>Opci&oacute;n de inscripci&oacute;n a DailyPay para acceder al pago \\\"anticipado\\\" cuando lo desee<\/li>\\n<li>Capacitaci&oacute;n pagada e incentivos basados \u200b\u200ben el desempe&ntilde;o<\/li>\\n<li>Oportunidades lucrativas de bonificaci&oacute;n por recomendaci&oacute;n de empleados<\/li>\\n<li>Oportunidades de networking empresarial con grupos organizados en los siguientes temas: Red de mujeres, profesionales negros, orgullo LGBTQ+, capacidad (discapacidades), neurodiversidad din&aacute;mica, mujeres en tecnolog&iacute;a, campeones de OneEarth y m&aacute;s<\/li>\\n<li>Programas de salud y bienestar con socios capacitados para ayudar a promover un yo saludable.<\/li>\\n<li>Programas de mentor&iacute;a que apoyan su gratificante trayectoria profesional.<\/li>\\n<li>Comodidad para trabajar desde casa<\/li>\\n<li>Programas y eventos que apoyan la diversidad, la equidad y la inclusi&oacute;n, as&iacute; como la ciudadan&iacute;a global, la sostenibilidad y el apoyo comunitario.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Celebraciones por el D&iacute;a de Concentrix, el D&iacute;a de agradecimiento a quienes cambian el juego, la Semana de servicio al cliente, el D&iacute;a Mundial de la Limpieza, #MyOneEarthPromise y m&aacute;s<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&iexcl;REIMAGINA LA MEJOR VERSI&Oacute;N DE TI!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso perfecto en tu trayectoria profesional, queremos saber de ti. Postula hoy mismo y descubre por qu&eacute; m&aacute;s de 440.000 personas innovadoras en todo el mundo consideran a Concentrix su \\\"empleador predilecto\\\".<\/p>\\n<p>&nbsp;<\/p>\\n<div>\\n<p><strong>Disponibilidad del Puesto<\/strong><\/p>\\n<p>Aceptamos solicitudes para este puesto de manera continua. Actualmente corresponde a una vacante existente y de cobertura inmediata; sin embargo, tambi&eacute;n estamos considerando solicitudes para futuras oportunidades a medida que se presenten. Invitamos a todos los candidatos interesados a postularse.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Requisitos F&iacute;sicos y Mentales<\/strong><\/p>\\n<p>El empleado deber&aacute; operar de manera regular una computadora, teclado, tel&eacute;fono\/auriculares y\/u otros equipos de oficina como funciones esenciales de este puesto. El trabajo es generalmente de naturaleza sedentaria.<\/p>\\n<hr \/>\\n<p><strong>Igualdad de Oportunidades en el Empleo<\/strong><\/p>\\n<p>Concentrix es un empleador que ofrece igualdad de oportunidades y acci&oacute;n afirmativa (EEO-AA). Promovemos la igualdad de oportunidades para todas las personas calificadas y no discriminamos en ninguna fase del proceso de empleo por motivos de raza, color, religi&oacute;n, sexo, orientaci&oacute;n sexual, identidad de g&eacute;nero, origen nacional, edad, embarazo o condici&oacute;n relacionada, discapacidad, condici&oacute;n de veterano protegido u cualquier otra condici&oacute;n protegida por la ley.<\/p>\\n<p>Para obtener m&aacute;s informaci&oacute;n sobre sus derechos EEO como solicitante, visite los siguientes sitios web:<br \/>&bull; <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">Ingl&eacute;s<\/a><br \/>&bull; <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Espa&ntilde;ol<\/a><\/p>\\n<hr \/>\\n<p><strong>Adaptaciones Razonables<\/strong><\/p>\\n<p>Concentrix da la bienvenida y fomenta las solicitudes de candidatos con discapacidades y est&aacute; comprometida a brindar un proceso de reclutamiento inclusivo. Si necesita una adaptaci&oacute;n razonable para participar en cualquier etapa del proceso de solicitud o entrevista, por favor inf&oacute;rmenos. Las solicitudes pueden realizarse contactando a <strong>app.acco@concentrix.com<\/strong>. Toda la informaci&oacute;n ser&aacute; tratada de manera confidencial y utilizada &uacute;nicamente para facilitar su participaci&oacute;n en el proceso de reclutamiento.<\/p>\\n<hr \/>\\n<p><strong>Inteligencia Artificial<\/strong><\/p>\\n<p>Como parte de nuestro proceso de reclutamiento, podemos utilizar herramientas de inteligencia artificial (IA) para ayudar en la selecci&oacute;n y\/o evaluaci&oacute;n de los solicitantes. Estas herramientas pueden utilizarse para evaluar curr&iacute;culums, solicitudes y otros materiales enviados con el fin de ayudarnos a identificar a los candidatos m&aacute;s adecuados para el puesto.<\/p>\\n<hr \/>\\n<p><strong>Autorizaci&oacute;n de Trabajo<\/strong><\/p>\\n<p>De conformidad con la ley federal, solo se considerar&aacute;n para este puesto los solicitantes que est&eacute;n legalmente autorizados para trabajar en los Estados Unidos. Deben residir en los Estados Unidos o contar con una direcci&oacute;n v&aacute;lida de residencia en EE.\u202fUU.<\/p>\\n<p>Para obtener m&aacute;s informaci&oacute;n sobre los estados donde hay trabajo disponible y sobre Igualdad de Oportunidades en el Empleo como solicitante, haga clic <a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>AQU&Iacute;<\/strong><\/a>.<\/p>\\n<\/div>\\n<p>---<\/p>\\n<p>&nbsp;<\/p>\\n<p>The Customer Service Rep &ndash; Remote (Bilingual: English \/ Spanish) works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and\/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Customer Service Rep &ndash; (Bilingual: English \/ Spanish), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Rep &ndash; (Bilingual: English \/ Spanish) working from home, you will:<\/p>\\n<ul>\\n<li>Provide inbound customer support using a call flow guide in the customer&rsquo;s preferred language<\/li>\\n<li>Help customers resolve basic technical issues<\/li>\\n<li>Track, document, and retrieve information in databases<\/li>\\n<li>Offer additional products and\/or services<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep &ndash; (Bilingual: English \/ Spanish) (Remote) role include:<\/p>\\n<ul>\\n<li>The ability to read, write and speak fluently both Spanish and English<\/li>\\n<li>1+ year of customer service experience<\/li>\\n<li>Open availability<\/li>\\n<li>A high school diploma or GED<\/li>\\n<li>A quiet, distraction-free environment to work from in your home<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p>\\n<ul>\\n<li>The base salary range for this position is $15-$18\/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Paid training and performance-based incentives<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>#wfh #wah<\/p>\",\"ats_external_id\":\"R1716484\",\"location\":\"Remote, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T18:59:04.652-05:00\",\"created_at\":\"2026-03-20T18:07:21.400-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA0?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367200\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Customer-Service-Rep---Remote--Bilingual--English---Spanish-_R1716484\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Customer-Service-Rep---Remote--Bilingual--English---Spanish-_R1716484\/apply\",\"job_requisition_id\":\"R1716484\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a87018af1fe5f4b0719a418\",\"address\":\"thomas.mcmanus@concentrix.com\"},\"last_name\":\"Mcmanus\",\"first_name\":\"Thomas\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716484\",\"wid\":\"163ec871ad23101def8fe8bfde3a0000\",\"descriptor\":\"R1716484 Customer Service Rep \u2013 Remote (Bilingual: English \/ Spanish) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},{\"email\":{\"wid\":\"9f196ba80a8701e1506dfcaa05190fed\",\"address\":\"debra.rice@concentrix.com\"},\"last_name\":\"Rice\",\"first_name\":\"Debra L\"},{\"email\":{\"wid\":\"db0bffd68c2301b702fa1ed6121aded5\",\"address\":\"stacie.hinojosa@concentrix.com\"},\"last_name\":\"Hinojosa\",\"first_name\":\"Stacie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"153\",\"campaign_id\":\"1103\",\"campaign_title\":\"R1716483 WAH - RCC_Sales (Seasonal)\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Support Rep \u2013 Tech Products (Seasonal, Remote)\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"Arvada\",\"state\":\"Ohio\",\"postal_code\":\"80002\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Sales Support Rep \u2013 Tech Products (Seasonal, Remote)\",\"long_description\":\"<p><strong>JOB DESCRIPTION<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>The Sales Support Rep &ndash; Tech Products (Seasonal, Remote) works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position will assist customers taking inbound calls during their purchasing journey. This role includes a sales aspect, where you are expected to achieve a conversion rate of 40% and upsell additional products and services to achieve BTB and protection targets. You will engage in authentic conversations to identify the products and services that best meet the customers' needs and facilitate the order placement. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote Inside Sales Rep &ndash; Tech Products position at Concentrix is just the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a remote Sales Support Rep &ndash; Tech Products (Seasonal), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Sales Support Rep &ndash; Tech Products (Seasonal) working from home, you will:<\/p>\\n<ul>\\n<li>Provide inbound sales support to identify customer product needs<\/li>\\n<li>Achieve a sales conversion rate of 40% and upsell additional products and services to achieve BTB and protection targets<\/li>\\n<li>Hold authentic, free-flowing conversations with customers to provide order support and complete purchases<\/li>\\n<li>Ask probing questions to ensure customers are&nbsp;purchasing&nbsp;the right products&nbsp;and services&nbsp;for their needs<\/li>\\n<li>Identify additional accessories and protection services that fit the customers need and persuade them to purchase the additional products and\/or services<\/li>\\n<li>Use product knowledge, build client relationships, and find new ways to retain customers<\/li>\\n<li>Track, document, and retrieve information in databases<\/li>\\n<li>Maintain broad knowledge of client products and\/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and\/or MacOS, or comparable technology is preferred<\/li>\\n<li>Offer additional products and\/or services<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/><br \/><\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Sales Support Rep &ndash; Tech Products (Seasonal, Remote) role include:<\/p>\\n<ul>\\n<li>6+ months of soft sales experience (upselling\/recommending products or services, soliciting, telemarketing, etc.)<\/li>\\n<li>6+ months of retail experience preferred<\/li>\\n<li>Strong focus on building customer relationships through positive, high-energy conversations<\/li>\\n<li>A basic understanding of asking probing questions, upselling, persuasion, building relationships, converting sales, and communication skills<\/li>\\n<li>Open availability<\/li>\\n<li>A high school diploma or GED<\/li>\\n<li>A quiet, distraction-free environment to work from in your home<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>A desktop or laptop to complete PC and internet testing; A work computer will be provided for this position after hire<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<br \/><br \/><\/li>\\n<\/ul>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p>\\n<ul>\\n<li>The base salary for this position is $17.31\/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Paid training and performance-based incentives<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey<\/li>\\n<li>Work-from-home convenience<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><br data-cke-eol=\\\"1\\\" \/><br \/><\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p><br \/><strong>Physical and Mental Requirements:<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity:<br \/><br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<p><span style=\\\"color: #007380;\\\">&middot;&nbsp;&nbsp;&nbsp;&nbsp;<\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><u>English<\/u><\/span><\/a><span style=\\\"color: #007380;\\\">&nbsp;&nbsp; <\/span><\/p>\\n<p><span style=\\\"color: #007380;\\\">&middot;&nbsp;&nbsp;&nbsp;<\/span><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color: #007380;\\\"> <\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation:<br \/><br \/><\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #007380;\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color: #000000;\\\">.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p>\\n<p><span style=\\\"color: #ff0000;\\\">&nbsp;<\/span><\/p>\\n<p><strong>Artificial Intelligence:<br \/><br \/><\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p>\\n<p><span style=\\\"color: #000000;\\\">&nbsp;<\/span><\/p>\\n<p><strong>Work Authorization:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color: #000000;\\\">Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/span><\/p>\\n<p><span style=\\\"color: #000000;\\\">&nbsp;<\/span><\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><strong><u>HERE<\/u><\/strong><\/span><\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>#wfh #wah<\/p>\",\"ats_external_id\":\"R1716483\",\"location\":\"Arvada, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T18:59:04.644-05:00\",\"created_at\":\"2026-03-20T18:06:27.217-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAz?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"177444\",\"wid\":\"9f196ba80a8701279ffffdaa051922ed\",\"descriptor\":\"Debra L Rice (177444)\"},{\"id\":\"101342855\",\"wid\":\"cc2b3b78f774014ef27526bd80230ded\",\"descriptor\":\"Brooke Schuler (101342855)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0609\",\"wid\":\"f9af6d72609801cc31d466fc4f0689e2\",\"descriptor\":\"Advisor II, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369340\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Inside-Sales-Rep---Tech-Products--Seasonal--Remote-_R1716483\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Inside-Sales-Rep---Tech-Products--Seasonal--Remote-_R1716483\/apply\",\"job_requisition_id\":\"R1716483\"}],\"organizations\":[{\"wid\":\"64f795dd836201c93cb6bc69b01ad3b9\",\"descriptor\":\"6411 - Avalon - 980000202\",\"reference_id\":\"980000202\",\"custom_reference_id\":\"980000202\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a87018af1fe5f4b0719a418\",\"address\":\"thomas.mcmanus@concentrix.com\"},\"last_name\":\"Mcmanus\",\"first_name\":\"Thomas\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716483\",\"wid\":\"1c2d361fdab1101def7a44fd1e6f0000\",\"descriptor\":\"R1716483 Inside Sales Rep \u2013 Tech Products (Seasonal, Remote) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},{\"email\":{\"wid\":\"9f196ba80a8701e1506dfcaa05190fed\",\"address\":\"debra.rice@concentrix.com\"},\"last_name\":\"Rice\",\"first_name\":\"Debra L\"},{\"email\":{\"wid\":\"db0bffd68c2301b702fa1ed6121aded5\",\"address\":\"stacie.hinojosa@concentrix.com\"},\"last_name\":\"Hinojosa\",\"first_name\":\"Stacie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"154\",\"campaign_id\":\"1102\",\"campaign_title\":\"R1716482 WAH - Sales BFSI AMEX CPS, AMEX GCS\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Rep \u2013 Financial (Remote)\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Inside Sales Rep \u2013 Financial (Remote)\",\"long_description\":\"<p><b>JOB DESCRIPTION<\/b><\/p><p><\/p><p>The Inside Sales Rep \u2013 Financial (Remote) works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client&#39;s products and\/or services. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Happiest Employees<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then a remote <span>Inside Sales Representative<\/span> position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a remote <span>Inside Sales Rep \u2013 Financial<\/span>, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As a <span>Inside Sales Rep \u2013 Financial\u00a0<\/span>working from home, you will:<\/p><ul><li><span>Provide inbound and outbound customer support using a call flow guide<\/span><\/li><li><span>Ask probing questions<\/span><\/li><li><span>Persuade customers to into additional products and\/or services<\/span><\/li><li><span>Use product knowledge, build client relationships, and find new ways to retain customers<\/span><\/li><li><span>Track, document, and retrieve information in databases<\/span><\/li><li><span>Offer additional products and\/or services with every interaction<\/span><\/li><li>Deliver expert customer experiences\u2026with a smile.<\/li><\/ul><p><\/p><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our <span>Inside Sales Rep \u2013 Financial<\/span> (Remote) role include:<\/p><ul><li><span>3&#43; months of soft sales experience (upselling\/recommending products or services, soliciting, telemarketing, etc.) <\/span><\/li><li><span>A basic understanding of upselling, persuasion, building relationships, and communication skills<\/span><\/li><li><span>Open availability<\/span><\/li><li><span>A high school diploma or GED<\/span><\/li><li><span>A quiet, distraction-free environment to work from in your home<\/span><\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li><span>Strong computer navigation skills and PC knowledge<\/span><\/li><li><span>A desktop or laptop to complete PC and internet testing<\/span><span>; <span>A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/span><\/span><\/li><li><span>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/span><\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li>The base salary for this position is $17\/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Paid training and performance-based incentives<\/li><li>Lucrative employee referral bonus opportunities<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ&#43; Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>Work-from-home convenience<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p><\/p><p>#wfh #wah<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1716482\",\"location\":\"USA, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T18:59:04.637-05:00\",\"created_at\":\"2026-03-20T18:05:03.865-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAy?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"177444\",\"wid\":\"9f196ba80a8701279ffffdaa051922ed\",\"descriptor\":\"Debra L Rice (177444)\"},{\"id\":\"101342855\",\"wid\":\"cc2b3b78f774014ef27526bd80230ded\",\"descriptor\":\"Brooke Schuler (101342855)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0609\",\"wid\":\"f9af6d72609801cc31d466fc4f0689e2\",\"descriptor\":\"Advisor II, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370318\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Inside-Sales-Rep---Financial--Remote-_R1716482\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Inside-Sales-Rep---Financial--Remote-_R1716482\/apply\",\"job_requisition_id\":\"R1716482\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a87018af1fe5f4b0719a418\",\"address\":\"thomas.mcmanus@concentrix.com\"},\"last_name\":\"Mcmanus\",\"first_name\":\"Thomas\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716482\",\"wid\":\"fe72e448495d1006ba63a41a004e0000\",\"descriptor\":\"R1716482 Inside Sales Rep \u2013 Financial (Remote) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},{\"email\":{\"wid\":\"9f196ba80a8701e1506dfcaa05190fed\",\"address\":\"debra.rice@concentrix.com\"},\"last_name\":\"Rice\",\"first_name\":\"Debra L\"},{\"email\":{\"wid\":\"db0bffd68c2301b702fa1ed6121aded5\",\"address\":\"stacie.hinojosa@concentrix.com\"},\"last_name\":\"Hinojosa\",\"first_name\":\"Stacie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1187\",\"campaign_id\":\"14550\",\"campaign_title\":\"Associate, Account Manager R1714210\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Account Manager\",\"street\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"address\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50250\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client\u2019s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Associate Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.\",\"long_description\":\"<ul><li>Ensure that client&#39;s customers are satisfied with our client&#39;s services and resolve escalated issues<\/li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals<\/li><li>Evaluate our client&#39;s customer needs and propose potential solutions<\/li><li>Be a single contact for our client&#39;s customer<\/li><li>Use data to fix customer concerns\/roadblocks prohibiting satisfaction<\/li><li>Manage external competitive pressures and handle objections<\/li><li>Work with multiple partners, building relationships with decision-makers at all levels<\/li><li>Manage sales territory and achieving monthly quotas<\/li><li>Negotiate in tough situations<\/li><li>Identify risk and barriers to success; develop contingency plans<\/li><li>Identify opportunities for additional product or service sales<\/li><li>Use data to help influence buying\/renewal process<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1714210\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"8640\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-16T12:06:36.422+08:00\",\"created_at\":\"2026-03-20T14:04:02.307+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Account-Manager_R1714210\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50250\",\"primary_location\":{\"id\":\"MY-KUA-EQUAT-01\",\"wid\":\"aaac3dd429ec101d00302a702b360000\",\"descriptor\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nurainashazreen.ahmadnazri@concentrix.com\"},\"first_name\":\"Ahmad Nazri, Nuraina Shazreen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103492697\",\"wid\":\"7f13f9dd4b7d100c9f45a0b1062f0000\",\"descriptor\":\"Nuraina Shazreen Ahmad Nazri (103492697)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3227\",\"descriptor\":\"Associate, Account Manager\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365362\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Account-Manager_R1714210\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Account-Manager_R1714210\/apply\",\"job_requisition_id\":\"R1714210\"}],\"organizations\":[{\"wid\":\"b67da9176e3d10633039fde6d9c95302\",\"descriptor\":\"TCA - Telecommute Agent\",\"reference_id\":\"Telecommute_Agent\",\"custom_reference_id\":\"Telecommute_Agent\",\"company_reference_id\":null},{\"wid\":\"bcbf993a77a1101ef5db3820ad1b0000\",\"descriptor\":\"W0ZP4Z P_HPI Malaysia Store\",\"reference_id\":\"W0ZP4Z\",\"custom_reference_id\":\"W0ZP4Z\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"},{\"wid\":\"c03d0478f7c3101ee7e2e19f6d330000\",\"descriptor\":\"14070 - Hpinc - WHSBTAPAC65\",\"reference_id\":\"WHSBTAPAC65\",\"custom_reference_id\":\"WHSBTAPAC65\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"francois.lemoine@concentrix.com\"},\"first_name\":\"Francois Lemoine (102383351)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714210\",\"wid\":\"504b4c2ae4fd101cd8a628486f360000\",\"descriptor\":\"Associate, Account Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>4&#43; years of working experience in sales or account management preferably within IT hardware industry<\/li><li>Experience in high-volume calling<\/li><li>Previous experience with sales and customer experience<\/li><li>Enthusiasm for new technology<\/li><li>MS Office experience<\/li><li>Experience working with Salesforce.com or similar Client Relationship Management tool<\/li><li>Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences<\/li><li>Experience providing and implementing solutions when needed<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1681\",\"campaign_id\":\"222\",\"campaign_title\":\"Advisor I, B2B Sales R1715543\",\"campaign_type\":\"job_application\",\"job_title\":\"Live Expert (German-speaking) - On-site - High Tech Industry - HE03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"Live Expert in Barcelona (On-site)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Live Expert in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p><\/p><p>As a <b>Live Expert <\/b>on our team, you will:\u202f\u202f\u00a0<\/p><p>- Demonstrate products and features on a video call\u00a0<br \/>- Increase sales and market share through your interactions\u00a0<br \/>- Deliver excellent customer service on each call by answering queries efficiently and confidently\u00a0<br \/>- Maintain an expert understanding of products\u00a0<br \/>- Merchandising, maintaining, and reporting on inventory\u00a0<br \/>- Scriptwriting and translations\u00a0<br \/>- Creating and presenting training content\u00a0<br \/>- Support for filming tasks as required including potential out of hours working\u00a0<\/p><p><\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in German and advanced English\u00a0<br \/>- Have previous customer service and\/or sales experience\u00a0<br \/>- Have passion or previous work experience within technology\u00a0<br \/>- Are friendly and have an engaging personality\u00a0<br \/>- Are comfortable working in a training and sales environment\u00a0<br \/>- Are comfortable working on camera\u00a0<br \/>- Are personable, energetic, self-motivated, positive, team player, and eager to tackle challenges and change\u00a0<br \/>- Have strong communication skills\u00a0<br \/>\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 9:00 to 18:00\u00a0<br \/>- Salary 19.600 euros gross\/year &#43; up to 3.000 euros gross\/year in bonus &#43; Medical Insurance\u00a0<br \/>- Friendly office location in\u202fBarcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, language classes and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u202f<\/i>\u202f\u00a0<\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u202f\u00a0<\/p><p><b><u><span>R1715543\u00a0<\/span><\/u><\/b><\/p>\",\"ats_external_id\":\"R1715543\",\"location\":\"Barcelona, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-11T01:59:06.888+02:00\",\"created_at\":\"2026-03-20T13:06:40.005+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"},{\"id\":\"103000082\",\"wid\":\"05f4e94c12f61010e7cfe15fbb7b0000\",\"descriptor\":\"Eva Saragosa (103000082)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365497\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Live-Expert--German-speaking----On-site---High-Tech-Industry---HE03_R1715543\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Live-Expert--German-speaking----On-site---High-Tech-Industry---HE03_R1715543\/apply\",\"job_requisition_id\":\"R1715543\"}],\"organizations\":[{\"wid\":\"598e7abcf5cd101ee79da64c2aff0000\",\"descriptor\":\"20005 - Hpinc - WHSBTSPAIN132\",\"reference_id\":\"WHSBTSPAIN132\",\"custom_reference_id\":\"WHSBTSPAIN132\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"598e7abcf5cd101ef572da36a87e0000\",\"descriptor\":\"W0ZNLP P_Sbt_Spain_Hpi Live\",\"reference_id\":\"W0ZNLP\",\"custom_reference_id\":\"W0ZNLP\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"quentin.guerin@concentrix.com\"},\"first_name\":\"Quentin Roland Guerin (102539206)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715543\",\"wid\":\"65bce31c82a91005f83382f9ebf30000\",\"descriptor\":\"Live Expert (German-speaking) - On-site - High Tech Industry - HE03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1682\",\"campaign_id\":\"220\",\"campaign_title\":\"Advisor II, B2B Sales R1715766\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Specialist (Danish-speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Solution Specialist in Malaga (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><br \/>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Solution Specialist in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><br \/>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>As part of our sales organization, you will work with a customer segment where you can make a real difference, Small and Medium-sized companies. The position requires a combination of technical and communication skills, and the ability to work independently and collaboratively in a fast-paced environment. A core part of the role is to advance the engagement process so that targets for the account portfolio are met.\u00a0<\/p><p><\/p><p>As a <b>Solution Specialist<\/b> in our team, you will:\u00a0<\/p><p>- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent and Partner Connection Manager<\/p><p>- Present the Cloud solutions value propositions and differentiation that align to customer\u2019s business objectives and IT initiatives, based on your expertise in solution selling techniques and selling cloud-based solutions - Provide technical product overview and insights pertinent to customer need and usage scenarios<\/p><p>- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud<\/p><p>- Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/p><p>- Demonstrate aspects of the technical and business solution to customers over Teams<\/p><p>- Conduct group and one-on-one trainings across the Center on subjects of expertise\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are proficient or bilingual in Danish and fluent in English<br \/>- Have 3-6&#43; years of technology related sales or business development experience<br \/>- Minimum Fundamentals certification is required\u00a0<br \/>- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions<br \/>- Understand cloud deployment and adoption planning<br \/>- Possess experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology<br \/>- Have an understanding and passion for cloud computing technologies, business drivers, and emerging computing trends<br \/>- Possess a proven track record of outstanding performance and achieving goals<br \/>- Have exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role<br \/>- Are success-driven, works well in a diverse team and enjoy a dynamic and changing environment\u00a0<\/p><p>It will be a plus if you:\u00a0<\/p><p>- Have L200 certification<br \/>- Can demonstrate knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions\u00a0<\/p><p><\/p><p><b>What is in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your <b>unique lifestyle:<\/b><\/p><p><\/p><p>- Full-time permanent Spanish contract, 39h\/week: Monday to Thursday 9:00 to 18:00, Friday 09:00\u00a0\u00a0to 16:30.<\/p><p>- Salary <span>34.000 euros gross\/year &#43; up to 5.000 euros gross\/year &#43; private medical insurance<\/span><\/p><p>- We also help you with what you need to start working and living in Spain<\/p><p>- Full paid training for the company and the products you will be working on<\/p><p>- A modern centrally placed office in Benalmadena<\/p><p>- Career development program and specialized courses<\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><br \/><span>R1715766<\/span><\/p>\",\"ats_external_id\":\"R1715766\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2781.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-21T10:12:11.425+02:00\",\"created_at\":\"2026-03-20T11:07:06.778+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Danish\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365444\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Solution-Specialist--Danish-speaking----Hybrid---Cloud-Solutions-MV02_R1715766\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Solution-Specialist--Danish-speaking----Hybrid---Cloud-Solutions-MV02_R1715766\/apply\",\"job_requisition_id\":\"R1715766\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"berk.korkmaz1@concentrix.com\"},\"first_name\":\"Berk Korkmaz (102539770)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715766\",\"wid\":\"8a4883d8fc1c101d4a3aa768638a0000\",\"descriptor\":\"Solution Specialist (Danish-speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"168\",\"campaign_id\":\"516\",\"campaign_title\":\"R1715784 Oshawa - Customer Service Automotive \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative - Automotive (On-Site)\",\"street\":\"CAN Oshawa\",\"address\":\"CAN Oshawa\",\"city\":\"Oshawa\",\"state\":\"Ontario\",\"postal_code\":\"L1H 8W8\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<p><b><span>Title: <span>Customer Service Representative<\/span><\/span><\/b><\/p><p><b>Location: <span>Oshawa, Ontario<\/span><\/b><\/p><p><\/p><p><b>JOB DESCRIPTION<\/b><br \/>The <span>Customer Service Representative<\/span> engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<a href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\" target=\\\"_blank\\\"><b>World\u2019s Best Workplaces<\/b><\/a>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then <span>a Customer Service Representative<\/span> position at Concentrix is just the right place for you!<\/p><p><\/p><p>As <span>a<\/span> <span>Customer Service Representative<\/span>, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><span>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p>As a Customer Service Representative, you\u2019ll:<\/p><ul><li><p>Welcome customers to the brand and our variety of products<\/p><\/li><li><p>Handle multiple call types from our various members in North America and answer general customer inquiries clearly and professionally<\/p><\/li><li><p>Assist customers with vehicle warranty and recalls while making tailored recommendation on our products and services to meet their needs<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><b>YOUR QUALIFICATIONS<\/b><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><ul><li><p>1 year of customer service experience (Retail, Restaurant, and or Call Centre experience) is beneficial<\/p><\/li><li><p>A High School Diploma (or equivalent)<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Computer proficiency (including knowledge of windows-based application)<\/p><\/li><li><p>The flexibility to work a minimum of a 40-hour work week.<\/p><\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $19.35 - $21\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey\u00a0<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><b>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1715784\",\"location\":\"Oshawa, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-05-15T19:59:04.192-04:00\",\"created_at\":\"2026-03-20T10:33:15.179-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTY?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Oshawa\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L1H 8W8\",\"primary_location\":{\"id\":\"CA-OSH-COLON-01\",\"wid\":\"740544c0a47f01e87258eb771f11aa56\",\"descriptor\":\"CAN Oshawa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370467\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/Customer-Service-Representative---Automotive--On-Site-_R1715784\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/Customer-Service-Representative---Automotive--On-Site-_R1715784\/apply\",\"job_requisition_id\":\"R1715784\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b17905e7d0931002fcca3577cbbc0003\",\"address\":\"sabrina.cavalluzzo@concentrix.com\"},\"last_name\":\"Cavalluzzo\",\"first_name\":\"Sabrina\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715784\",\"wid\":\"8a4883d8fc1c101d4fb439e222c00000\",\"descriptor\":\"R1715784 Customer Service Representative - Automotive (On-Site) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1188\",\"campaign_id\":\"14537\",\"campaign_title\":\"Sr. Consultant, Client Success Business Consulting R1712480\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Manager - Innovation\",\"street\":\"PHL Quezon City - Tera Tower 16th Floor\",\"address\":\"PHL Quezon City - Tera Tower 16th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1712480\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-29T05:24:15.858+08:00\",\"created_at\":\"2026-03-19T18:04:37.822+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDUzNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Senior-Manager---Innovation_R1712480\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Client Success Business Consulting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-07\",\"wid\":\"740544c0a47f0172be20ca8f1f116c66\",\"descriptor\":\"PHL Quezon City - Tera Tower 16th Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"markgil.pena@concentrix.com\"},\"first_name\":\"Pena, Mark Gil\"},\"categories\":[{\"descriptor\":\"CF Client Success Business Consulting\"}],\"recruiters\":[{\"id\":\"100882615\",\"wid\":\"60219339f7a01064a5be0f47c6b47903\",\"descriptor\":\"Gil Pena (100882615)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1166\",\"descriptor\":\"Sr. Consultant, Client Success Business Consulting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365201\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Senior-Manager---Innovation_R1712480\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Senior-Manager---Innovation_R1712480\/apply\",\"job_requisition_id\":\"R1712480\"}],\"organizations\":[{\"wid\":\"efab239a41c11015705cf39e57ec0000\",\"descriptor\":\"W0ZV8J Phgeo_Cso\",\"reference_id\":\"W0ZV8J\",\"custom_reference_id\":\"W0ZV8J\",\"company_reference_id\":null},{\"wid\":\"b8f41d9a025610165c79347708980000\",\"descriptor\":\"(GEO) TRANSFORMATION\",\"reference_id\":\"GEOTRANSFORMATI\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"efab239a41c110156e4d1a272e150000\",\"descriptor\":\"23160 - Opexother - PHGEOCSO\",\"reference_id\":\"PHGEOCSO\",\"custom_reference_id\":\"PHGEOCSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ericson.rivero@concentrix.com\"},\"first_name\":\"Ericson Rivero (101996230)\"},\"category_groups\":[{\"id\":\"CF Innovation_Transformation\",\"wid\":\"4b0305aff0a71005ffaf9b9e3c3d0000\",\"descriptor\":\"Innovation & Transformation\"}],\"job_requisition\":{\"id\":\"R1712480\",\"wid\":\"504b4c2ae4fd101d7a57194221ab0000\",\"descriptor\":\"Senior Manager - Innovation\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1189\",\"campaign_id\":\"14536\",\"campaign_title\":\"Manager I, Training &amp; Quality R1715908\",\"campaign_type\":\"job_application\",\"job_title\":\"Training & Quality Manager - BPO Industry\",\"street\":\"NOR Fredrikstad  - Kr\u00e5ker\u00f8yveien 2B\",\"address\":\"NOR Fredrikstad  - Kr\u00e5ker\u00f8yveien 2B\",\"city\":\"Fredrikstad\",\"state\":null,\"postal_code\":\"1671\",\"region\":null,\"country\":\"Norway\",\"short_description\":\"The Training and Quality Manager is responsible for leading the design, delivery, and continuous improvement of classroom and virtual training programs to ensure workforce readiness across assigned client accounts. This role manages a team of Trainers and Quality staff, providing coaching, development, and performance oversight to drive consistent service excellence.\",\"long_description\":\"<p><b>T<\/b><span><b><span>he Training &amp; Quality Manager is responsible for:<\/span><\/b><br \/><span>- Assisting with the analysis, scheduling and implementation of all classroom and virtual training in support of assigned client programs to ensure superior workforce preparation. This role is responsible for a single client or multiple clients with multiple programs or lines of businesses which can be across multiple sites \/ geos or with high headcount.<\/span><br \/><span>This includes supervising and developing Trainers who support their assigned portfolio. This position cultivates strong client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue. Responsible for the overall direction, coordination, and evaluation of the department. In addition, this role is responsible to develop the Training department, to align with the CNX standards and supports in mentoring and developing Supervisor \/Sr. Supervisor Training.<\/span><br \/><span>-Develop a department of well-trained, competent professionals who continuously improve the organization and themselves<\/span><br \/><span>-Conduct Train-the-Trainer sessions<\/span><br \/><span>-Create and maintain advisor training schedule<\/span><br \/><span>-Accountable for achieving the training performance metrics incl. creating proactively actions plans. Using the training monitoring tools efficiently and self-reliantly. Strong analytical skills and experienced in root cause analysis tools. Able to bring client and CNX standards together and implement and evaluate CNX Standards (processes, tools, audits)\u00a0<\/span><br \/><span>-Coordinate with the Quality Leadership and Operations on consistency issues<\/span><br \/><span>-Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day formal interaction with clients incl. Business reviews.<\/span><br \/><span>-Recommend curriculum modifications to Training Manager or client on the basis of internal feedback and\/or Training Needs Analysis. May support internal\/external Instructional Design team in designing and developing training materials considering the CNX standard for various instructional delivery methods including computer-based training, classroom\/virtual training, and written job aids. Regular evaluations of the material, concept and Training duration.<\/span><br \/><span>-Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/span><br \/><span>-Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization<\/span><br \/><span>Managing Transaction Monitoring for clients with multiple programs or lines of businesses within a single site. This position supervises all Quality staff members who support their assigned portfolio. He\/she is responsible for the accuracy of evaluations, analysis and overall performance of Quality staff members, as well as the skill level and development of the employees in their teams.<\/span><br \/><span>-Supervise work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/span><br \/><span>-Maintain accurate metrics of direct reports individual performance as well as overall team level performance<\/span><br \/><span>-Evaluate levels of process and staff effectiveness and works with Business stakeholders to create and collaborate on execution of improvement action plans<\/span><br \/><span>-Develop strong working relationships with key Business stakeholders, internal and external<\/span><br \/><span>-Oversee audits of key support processes within each account and recommends changes<\/span><\/span><br \/>\u00a0<\/p><p><br \/><span><b><span>Candidate Profile:<\/span><\/b><\/span><br \/><span><span>-1 - 3 Years of Experience in a similar role (Quality\/Training Team Leader\/Supervisor\/Manager).<\/span><br \/><span>-BPO\/Contact Centre experience.<\/span><br \/><span>-Detail-oriented.<\/span><br \/><span>-Ability to multi-task and meet timelines on deliverables.<\/span><br \/><span>-Proficient in Microsoft Office.<\/span><br \/><span>-Effective communication skills, both written and verbal.<\/span><\/span><\/p><p><\/p><p><\/p><h2><b>Disclaimer:<\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1715908\",\"location\":\"Fredrikstad\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.834+08:00\",\"created_at\":\"2026-03-19T18:04:35.820+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDUzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NOR-Fredrikstad----Krkeryveien-2B\/Training---Quality-Manager---BPO-Industry_R1715908\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Fredrikstad\",\"state\":null,\"country\":{\"wid\":\"d07f8ca8625e4345b98a91d0558b872a\",\"iso2\":\"NO\",\"iso3\":\"NOR\",\"descriptor\":\"Norway\",\"iso_numeric\":\"578\"},\"postal_code\":\"1671\",\"primary_location\":{\"id\":\"NO-FRE-KRAKE-01\",\"wid\":\"6cb4db9d9751101dbe4451b8c4f50000\",\"descriptor\":\"NOR Fredrikstad  - Kr\u00e5ker\u00f8yveien 2B\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"francisco.carrico@concentrix.com\"},\"first_name\":\"Carrico, Francisco\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"101952635\",\"wid\":\"a716c757c0c501109a2f7365f0b50000\",\"descriptor\":\"Francisco Carrico (101952635)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1684\",\"descriptor\":\"Manager I, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365261\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NOR-Fredrikstad----Krkeryveien-2B\/Training---Quality-Manager---BPO-Industry_R1715908\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NOR-Fredrikstad----Krkeryveien-2B\/Training---Quality-Manager---BPO-Industry_R1715908\/apply\",\"job_requisition_id\":\"R1715908\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"patrizia.ligas@concentrix.com\"},\"first_name\":\"Patrizia Ligas (102550120)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1715908\",\"wid\":\"504b4c2ae4fd101d7dd644a5cf010000\",\"descriptor\":\"Training & Quality Manager - BPO Industry\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1683\",\"campaign_id\":\"219\",\"campaign_title\":\"Sr. Advisor I, Technical Support - Bilingual R1695757\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (Norwegian - speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\" Account Manager in Malaga (Hybrid)\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Want<\/span><span> to be part of an innovative and growing team? <\/span><span>We\u2019re<\/span><span> a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>If <\/span><span>you\u2019re<\/span><span> looking to grow and be inspired, as <\/span><span>a<\/span><span>n <\/span><\/span><b><span>Account Manager<\/span><span> in <\/span><span>Malaga<\/span><span> (Hybrid)<\/span><\/b><span><span>, you will be part of our team of <\/span><span>game-changers<\/span><span> who are powering the brands of the future in the<\/span><span> tech <\/span><span>i<\/span><span>ndustry.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Career growth and personal development\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>This is <\/span><span>a great opportunity<\/span><span> to experience the power of <\/span><span>what\u2019s<\/span><span> next and develop \u201cfriends for life\u201d at the same time. <\/span><span>We\u2019ll<\/span><span> give you all the training, <\/span><span>cutting-edge<\/span><span> technologies, and the continuing support <\/span><span>you\u2019ll<\/span><span> need to succeed.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>What <\/span><span>you\u2019ll<\/span><span> experience with us<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>As a<\/span><span>n<\/span><\/span><b><span> Account Manager<\/span><\/b><span><span> in our team, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>- Secure new customer wins for Cloud<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Collaborate with local TCM on pipeline and partner introductions<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Where TCM doesn\u2019t exist, curate and connect to customers an ecosystem of best of breed solutions in territory driving growth in customer acquisition, consumption &amp; usage in assigned territory<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Surface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-Control main performance indicators and run rates of pipeline<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Establish a foundation for how technology and services can meet customer\/partner needs<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>We embrace our <\/span><span>game-changers<\/span><span> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Concentrix is a great match if you:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are native or proficient in Norwegian <\/span><span>plus fluent in English<\/span><\/span><br \/><span><span>- Have 3-6&#43; years of technology related sales or business development experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Have e<\/span><span>xperience working within a partner ecosystem and technical sales environment preferred<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Have b<\/span><span>road knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Fundamentals certification required<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Understand cloud deployment and adoption planning<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Bachelor&#39;s degree required<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Major or minor in computer science, mathematics or engineering<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Proven track record of outstanding performance and achieving goals<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Exceptional interpersonal as well as verbal and written communication skills<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Don\u2019t<\/span><span> meet every requirement? No worries. <\/span><span>We\u2019re<\/span><span> dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you <\/span><span>don\u2019t<\/span><span> check every box, we still encourage you to apply. <\/span><span>We\u2019ll<\/span><span> do our best to match you with the right job, whether <\/span><span>it\u2019s<\/span><span> this one or <\/span><span>another role<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>What\u2019s<\/span><span> in it for you\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. <\/span><span>That\u2019s<\/span><span> why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>In this role, we offer benefits that help support your<b> unique lifestyle:<\/b><\/span><\/span><b><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>-Full-time contract: Monday to Thursday from 09:00 to 17.30, Friday from 9:00 to 16:30<\/span><\/span><br \/><span><span>- <\/span><\/span><span><span>Salary offer: 35 000 \u20ac<\/span><span>\u00a0gross<\/span><span>\/year\u00a0<span><span> <\/span><\/span>\u00a0&#43; up to 5000 in bonus gross\/year\u00a0&#43; Private Medical Insurance<\/span><\/span><br \/><span><span>-Great office location in Benalmadena <\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-Career development program<\/span><span>,<\/span><span> specialized courses<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>Experience the best version of you!\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>At Concentrix, we invest in our <\/span><span>game-changers<\/span><span> because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>If all this feels like the perfect next step in your career journey, <\/span><span>we want<\/span><span> to hear from you. Apply today and discover why over 440k&#43; <\/span><span>game-changers<\/span><span> around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We&#39;re<\/span><span> proudly <\/span><span>united as one<\/span><span> team, one company, globally. <\/span><span>We&#39;re<\/span><span> committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/span><span>\u00a0<\/span><br \/>R1695757<\/p><\/div>\",\"ats_external_id\":\"R1695757\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2916.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T09:11:03.036+02:00\",\"created_at\":\"2026-03-19T15:04:12.284+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Norwegian\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"eszterkornelia.csorba@concentrix.com\"},\"first_name\":\"Csorba, Eszter Kornelia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"},{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2956\",\"descriptor\":\"Sr. Advisor I, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362713\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Account-Manager--Norwegian---speaking----Hybrid---Cloud-Solutions-MV02_R1695757\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Account-Manager--Norwegian---speaking----Hybrid---Cloud-Solutions-MV02_R1695757\/apply\",\"job_requisition_id\":\"R1695757\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"alina.bouymejan@concentrix.com\"},\"first_name\":\"Alina Bouymejan (102540767)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1695757\",\"wid\":\"eb52742f6eec1008662ded73bd360000\",\"descriptor\":\"Account Manager (Norwegian - speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"155\",\"campaign_id\":\"1092\",\"campaign_title\":\"R1715707 Arnold\\tBanking Customer Service (On-Site)\",\"campaign_type\":\"job_application\",\"job_title\":\"Banking Customer Service Representative (On-Site)\",\"street\":\"1900 Meyer Drury Dr\",\"address\":\"1900 Meyer Drury Dr\",\"city\":\"Arnold\",\"state\":\"Missouri\",\"postal_code\":\"63010\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Banking Customer Service Representative (On-Site)\",\"long_description\":\"<p>The Banking Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Banking Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As Banking Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Banking Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/li>\\n<li>Servicing both Debit\/Credit Card and Debit\/Credit Card Fraud Calls.&nbsp; Servicing active debit\/credit card accounts including calls related to or inquiries of: Monetary transactions, non-monetary and maintenance transactions, provision of merchant\/cash authorizations, release authorizations or adjustments, account growth, and work cases.&nbsp;&nbsp;&nbsp; Non-Monetary transaction and maintenance transaction: adding authorized users, adding secondary account holder, balance transfers, enhanced account type, change of reward programs or repricing.&nbsp; Origination of new accounts.&nbsp; Debit\/Credit Card Fraud, addressing members report of unauthorized activity on their credit card or respond to outbound contacts.&nbsp; This includes calls from members who have filed a credit card fraud claim and have follow-up questions or calling to provide additional information regarding their fraud claim.&nbsp;<\/li>\\n<li>Maintain broad knowledge of client products and\/or services<\/li>\\n<li>Prepare complete and accurate work including appropriate notation of accounts as required<\/li>\\n<li>Be tenacious in tracking, documenting, and retrieving information in call tracking database<\/li>\\n<li>Be comfortable with fraud prevention, collections, and transaction disputes<\/li>\\n<li>Ensure service delivered to our customers meets contractual Key Performance Indicator<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Banking Customer Service Representative role include:<\/p>\\n<ul>\\n<li>You must be at least 18 years of age<\/li>\\n<li>A high school diploma or equivalent<\/li>\\n<li>Strong communication skills in both verbal and written format<\/li>\\n<li>Exceptional listening and relationship building skills<\/li>\\n<li>Creative problem solver<\/li>\\n<li>Must have a minimum of 6 months customer service experience<\/li>\\n<li>Preferred experience in the banking and credit card industries<\/li>\\n<li>Strong PC knowledge and computer navigation skills<\/li>\\n<li>Proficiency in fast-paced multi-tasking and able to demonstrate resiliency in a fast-paced metric driven environment<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Must reside in the United States or have a valid U.S. address for residence, and must be located near 1900 Meyer Drury Drive, Arnold, MO<\/li>\\n<\/ul>\\n<p><br \/><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<br \/>&nbsp;<\/p>\\n<ul>\\n<li>The base salary range for this position is $17\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715707\",\"location\":\"Arnold, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T18:59:04.579-05:00\",\"created_at\":\"2026-03-19T12:53:10.075-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDky?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDky\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Arnold\",\"state\":\"Missouri\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"63010\",\"primary_location\":{\"id\":\"US-ARN-MEYER-Y0\",\"wid\":\"b67da9176e3d1062f9dcac6636d1bc2e\",\"descriptor\":\"USA Arnold MO\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"nicholas.barbieri@concentrix.com\"},\"first_name\":\"Barbieri, Nicholas\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101003566\",\"wid\":\"f02666b239011009bd924a75f2d0b142\",\"descriptor\":\"Christine Steinkamp (101003566)\"},{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"103066000\",\"wid\":\"4e210a1e90b410019c8fb4e0a52e0000\",\"descriptor\":\"Nicholas Barbieri (103066000)\"},{\"id\":\"101502612\",\"wid\":\"6dbe6c9480f30131a0f779bf9b3f0762\",\"descriptor\":\"Melissa Brown (101502612)\"},{\"id\":\"100708873\",\"wid\":\"60219339f7a010649e3113332013ab14\",\"descriptor\":\"Mercedes Walker (100708873)\"},{\"id\":\"101242142\",\"wid\":\"76e05b2ea2fc01651f99819dc3626931\",\"descriptor\":\"Chaquitta Collins (101242142)\"},{\"id\":\"100733499\",\"wid\":\"60219339f7a01064b77c2caae8ada79d\",\"descriptor\":\"Roo Hoven (100733499)\"},{\"id\":\"511623\",\"wid\":\"9f196ba80a87015ff069792008194023\",\"descriptor\":\"Malikka Fothergill (511623)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366684\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Arnold-MO\/Banking-Customer-Service-Representative--On-Site-_R1715707\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Arnold-MO\/Banking-Customer-Service-Representative--On-Site-_R1715707\/apply\",\"job_requisition_id\":\"R1715707\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"856c72a30fec100c3947fdc44b990000\",\"descriptor\":\"22850 - Usaa - 980004629\",\"reference_id\":\"980004629\",\"custom_reference_id\":\"980004629\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"tracina.jones@concentrix.com\"},\"first_name\":\"Tracina Jones (443899)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715707\",\"wid\":\"163ec871ad23101d413f1f527ead0000\",\"descriptor\":\"Banking Customer Service Representative (On-Site)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"156\",\"campaign_id\":\"1091\",\"campaign_title\":\"R1715306 Hickory Customer Service\/Inbound Sales Representative \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service\/ Inbound Sales Representative (On - site)\",\"street\":\"1507 7th St SE\",\"address\":\"1507 7th St SE\",\"city\":\"Hickory\",\"state\":\"North Carolina\",\"postal_code\":\"28602\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Customer Service \/ Inbound Sales Rep (On-site)\",\"long_description\":\"<p>The Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a\/an Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a\/an Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a\/an Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Provide inbound customer support.<\/li>\\n<li>Help customers resolve technical issues.<\/li>\\n<li>Assist in correcting billing concerns.<\/li>\\n<li>Ensure the appropriateness of social media content.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>High school diploma with six months of sales experience preferred<\/li>\\n<li>Demonstrated sales technique and product knowledge preferred<\/li>\\n<li>Courteous with strong customer service orientation<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/li>\\n<li>Must reside in the United States or have a valid U.S. address for residence.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $16-$17\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<h2>&nbsp;<\/h2>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715306\",\"location\":\"Hickory, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T18:59:04.571-05:00\",\"created_at\":\"2026-03-19T12:35:32.267-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDkx?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDkx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Hickory\",\"state\":\"North Carolina\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"28602\",\"primary_location\":{\"id\":\"US-HIC-7THST-Y0\",\"wid\":\"b67da9176e3d1062f9dd1dd876c7bd05\",\"descriptor\":\"USA Hickory NC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"connie.birth@concentrix.com\"},\"first_name\":\"Birth, Connie Banks\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100844316\",\"wid\":\"60219339f7a01064a16aef49a7647055\",\"descriptor\":\"Connie Birth (100844316)\"},{\"id\":\"101053199\",\"wid\":\"50f62ea2240c103639746af3557d14af\",\"descriptor\":\"Kaila Reid (101053199)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366810\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Hickory-NC\/Customer-Service--Inbound-Sales-Representative-Onsite_R1715306\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Hickory-NC\/Customer-Service--Inbound-Sales-Representative-Onsite_R1715306\/apply\",\"job_requisition_id\":\"R1715306\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"lisa.henry@concentrix.com\"},\"first_name\":\"Lisa Henry (300072277)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715306\",\"wid\":\"65bce31c82a91005c7fbd0ee5d390000\",\"descriptor\":\"Customer Service\/ Inbound Sales Representative Onsite\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"157\",\"campaign_id\":\"1090\",\"campaign_title\":\"R1715324 Customer Service Rep (Travel Card Services) - On-Site\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Rep (Travel Card Services) - On-Site\",\"street\":\"34115 W 12 Mile Rd\",\"address\":\"34115 W 12 Mile Rd\",\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"postal_code\":\"48331\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Customer Service Rep (Travel Card Services) - On-Site\",\"long_description\":\"<p>The Customer Service Representative interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and\/or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then the Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive incoming calls, chats, and emails, from customers interested in purchasing\/researching travel by following standard scripts and procedures.<\/li>\\n<li>Greet and converse with customers in a courteous, friendly, and professional manner.<\/li>\\n<li>Make recommendations based on the customer needs and preferences.<\/li>\\n<li>Determine customer reservation needs and preferences by utilizing established question and answer techniques<\/li>\\n<li>Research travel rates, destinations, options, accommodations, and packages for customers.<\/li>\\n<li>Process travel transactions by entering accurate and complete reservation information into the relevant systems<\/li>\\n<li>Read legal scripts verbatim while maintaining sales and quality standards.<\/li>\\n<li>Professionally and accurately support customer requests for itinerary changes or cancellations.<\/li>\\n<li>Correctly answer general travel and site related questions from customers<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>High school degree or equivalent <em>(required)&nbsp;<\/em><\/li>\\n<li>Travel savvy: passion \/ experience with travel&nbsp;<\/li>\\n<li>Sales\/service experience in retail, sales, service or other \\\"helping\\\" business <em>(preferred)<\/em>&nbsp;<\/li>\\n<li>At least 1 year of travel experience <em>(preferred)<\/em>&nbsp;<\/li>\\n<li>Travel Agent Certification <em>(preferred)&nbsp;<\/em><\/li>\\n<li>Global Distribution Experience for Service Agents <em>(preferred)<\/em><\/li>\\n<li>Proficiency in a multi-system environment&nbsp;<\/li>\\n<li>Basic internet and web-based application skills&nbsp;<\/li>\\n<li>Typing 35 wpm as verified by a formal test&nbsp;<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Employment for this position will begin on-site in the office starting on day one of employment at 34115 W 12 Mile Road, Farmington Hills, MI 48331.<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p>\\n<ul>\\n<li>The base salary range for this position is $16.50 - $18.00 \/hr., (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>Paid training and performance-based incentives.<\/li>\\n<li>Lucrative employee referral bonus opportunities and shift differentials<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>Production schedules are as followed, and assigned by the Operations Team:<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715324\",\"location\":\"Farmington Hills, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T18:59:04.563-05:00\",\"created_at\":\"2026-03-19T12:32:00.555-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDkw?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDkw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48331\",\"primary_location\":{\"id\":\"US-FAR-FNGEN-01\",\"wid\":\"740544c0a47f0179fa3f49781f11c757\",\"descriptor\":\"USA Farmington Hills MI\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"nicole.crockett@concentrix.com\"},\"first_name\":\"Crockett, Ivri Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100057712\",\"wid\":\"60219339f7a01064a5ddd2fcef2405a8\",\"descriptor\":\"Ivri Crockett (100057712)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366741\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Customer-Service-Representative--Travel-Enthusiast----On-Site_R1715324\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Customer-Service-Representative--Travel-Enthusiast----On-Site_R1715324\/apply\",\"job_requisition_id\":\"R1715324\"}],\"organizations\":[{\"wid\":\"61cac59c2992105b6ca3362c6f520000\",\"descriptor\":\"W0ZTKT Rocket Travel\",\"reference_id\":\"W0ZTKT\",\"custom_reference_id\":\"W0ZTKT\",\"company_reference_id\":null},{\"wid\":\"fdf32624a7d4105b6c0a4c7a0b910000\",\"descriptor\":\"22167 - Bookingcom - 980004020\",\"reference_id\":\"980004020\",\"custom_reference_id\":\"980004020\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"nishtha.singh@concentrix.com\"},\"first_name\":\"Nishtha Singh (1071479)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715324\",\"wid\":\"8a4883d8fc1c101cfa824b3883d50000\",\"descriptor\":\"Customer Service Representative (Travel Enthusiast) - On-Site\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"169\",\"campaign_id\":\"514\",\"campaign_title\":\"R1715794 Oshawa EMER (On-Site)\",\"campaign_type\":\"job_application\",\"job_title\":\"Emergency Services Representative (On-Site)\",\"street\":\"1189 Colonel Sam Dr\",\"address\":\"1189 Colonel Sam Dr\",\"city\":\"Oshawa\",\"state\":\"Ontario\",\"postal_code\":\"L1H 8W8\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Emergency Services Representative (On-Site)\",\"long_description\":\"<p>The Emergency Services Representative engages with customers through inbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Emergency Services Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As an Emergency Services Representative you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Emergency Services Representative, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Have the satisfaction of helping customers daily while they are in distress by providing medical instructions to customers when they are most in need<\/li>\\n<li>Quickly and accurately gather information that is shared on a call that will be useful for paramedics<\/li>\\n<li>Handle stressful and emotionally charged phone calls while remaining calm and maintaining high level of customer service<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Emergency Services Representative role include:<\/p>\\n<ul>\\n<li>College 911 Communications\/Public Safety Diploma or course completion<\/li>\\n<li>Police, Fire, or Paramedic programs<\/li>\\n<li>Certification through International Academy of Emergency Dispatch including Emergency Medical Dispatch, Emergency Police Dispatch, Emergency Fire Dispatch, or CPR Certification<\/li>\\n<li>Emergency Service Volunteer<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $31.84 - $36.79\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715794\",\"location\":\"Oshawa, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T19:59:04.178-04:00\",\"created_at\":\"2026-03-19T11:56:42.706-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Oshawa\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L1H 8W8\",\"primary_location\":{\"id\":\"CA-OSH-COLON-01\",\"wid\":\"740544c0a47f01e87258eb771f11aa56\",\"descriptor\":\"CAN Oshawa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101780629\",\"wid\":\"f46ed87f3ab90197ace13c779d011644\",\"descriptor\":\"Indega Gajendran (101780629)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367648\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/Emergency-Services-Representative--On-Site-_R1715794\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/Emergency-Services-Representative--On-Site-_R1715794\/apply\",\"job_requisition_id\":\"R1715794\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b17905e7d0931002fcca3577cbbc0003\",\"address\":\"sabrina.cavalluzzo@concentrix.com\"},\"last_name\":\"Cavalluzzo\",\"first_name\":\"Sabrina\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715794\",\"wid\":\"fe72e448495d10061c002f103f2d0000\",\"descriptor\":\"R1715794 Emergency Services Representative (On-Site) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"170\",\"campaign_id\":\"513\",\"campaign_title\":\"R1715792 Oshawa Customer Service Rep French On-Site\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Rep (Bilingual: French\/English) On-Site\",\"street\":\"1189 Colonel Sam Dr\",\"address\":\"1189 Colonel Sam Dr\",\"city\":\"Oshawa\",\"state\":\"Ontario\",\"postal_code\":\"L1H 8W8\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service Rep (Bilingual: French\/English) On-Site\",\"long_description\":\"<p>The Customer Service Rep (Bilingual: French\/English) engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Rep (Bilingual: French\/English) position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Rep (Bilingual: French\/English), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Rep (Bilingual: French\/English), you&rsquo;ll:<\/p>\\n<ul>\\n<li>Welcome customers to the brand and our variety of products<\/li>\\n<li>Handle multiple call types from our various members in North America and answer general customer inquiries clearly and professionally<\/li>\\n<li>Assist customers with vehicle warranty and recalls while making tailored recommendation on our products and services to meet their needs<\/li>\\n<li>Listen attentively to our Member's needs, while demonstrating empathy and building rapport<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep (Bilingual: French\/English) role include:<\/p>\\n<ul>\\n<li>The ability to read, write, and speak French and English Fluently<\/li>\\n<li>1 year of customer service experience (Retail, Restaurant, and or Call Centre experience) is beneficial<\/li>\\n<li>A High School Diploma (or equivalent)<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Computer proficiency (including knowledge of windows-based application)<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $24.56 - $30.70\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715792\",\"location\":\"Oshawa, CAN\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T19:59:04.171-04:00\",\"created_at\":\"2026-03-19T11:52:12.059-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTM?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Oshawa\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L1H 8W8\",\"primary_location\":{\"id\":\"CA-OSH-COLON-01\",\"wid\":\"740544c0a47f01e87258eb771f11aa56\",\"descriptor\":\"CAN Oshawa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101780629\",\"wid\":\"f46ed87f3ab90197ace13c779d011644\",\"descriptor\":\"Indega Gajendran (101780629)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366968\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/Customer-Service-Rep--Bilingual--French-English--On-Site_R1715792\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/Customer-Service-Rep--Bilingual--French-English--On-Site_R1715792\/apply\",\"job_requisition_id\":\"R1715792\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b17905e7d0931002fcca3577cbbc0003\",\"address\":\"sabrina.cavalluzzo@concentrix.com\"},\"last_name\":\"Cavalluzzo\",\"first_name\":\"Sabrina\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715792\",\"wid\":\"5ce0d1f86d6d101d50c634be90f50000\",\"descriptor\":\"R1715792 Customer Service Rep (Bilingual: French\/English) On-Site (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"171\",\"campaign_id\":\"512\",\"campaign_title\":\"R1715790 Oshawa Customer Service \/ Tech Support - Automotive French Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Auto Technician \/ Service Advisor (Bilingual &amp; 310s Red Seal Licensed) \u2013 Remote\",\"street\":\"1189 Colonel Sam Dr\",\"address\":\"1189 Colonel Sam Dr\",\"city\":\"Oshawa\",\"state\":\"Ontario\",\"postal_code\":\"L1H 8W8\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Auto Technician \/ Service Advisor (Bilingual & 310s Red Seal Licensed) \u2013 Remote\",\"long_description\":\"<p><strong>Bilingual (French\/English) and Red Seal 310s license required<\/strong><\/p>\\n<p>The Bilingual Auto Technician \/ Service Advisor&nbsp;engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Auto Technician \/ Service Advisor (Bilingual: French\/English) position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Auto Technician \/ Service Advisor&nbsp;(Bilingual: French\/English), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Auto Technician \/ Service Advisor (Bilingual: French\/English) working from home, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Receive calls from dealership automobile mechanics, dealer representatives, Service Managers, and Technicians in specialized product areas (i.e. Transmission, Engine, Steering, etc.)<\/li>\\n<li>Diagnose problem using systematic listening and probing approach to determine root cause and provide information, data and direction through research, manuals, database or contacts<\/li>\\n<li>Handle contacts from Automotive dealerships across Canada &amp; the US<\/li>\\n<li>Track information and update cases<\/li>\\n<li>Perform follow ups on existing cases and close cases, as required<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our remote Auto Technician \/ Service Advisor (Bilingual: French\/English) role include:<\/p>\\n<ul>\\n<li>Class A Automotive License (310s - Red Seal)<\/li>\\n<li>Valid Driver&rsquo;s License<\/li>\\n<li>5 year automotive experience with repairs\/diagnostics<\/li>\\n<li>Strong aptitude for technical\/mechanical repairs<\/li>\\n<li>Effective diagnostic aptitude, with strong time management skills<\/li>\\n<li>Strong communication and computer software skills<\/li>\\n<li>Fluent in English and French<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $30 - $38\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715790\",\"location\":\"Oshawa, CAN\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T19:59:04.164-04:00\",\"created_at\":\"2026-03-19T11:48:11.156-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTI?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Oshawa\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L1H 8W8\",\"primary_location\":{\"id\":\"CA-OSH-COLON-01\",\"wid\":\"740544c0a47f01e87258eb771f11aa56\",\"descriptor\":\"CAN Oshawa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101780629\",\"wid\":\"f46ed87f3ab90197ace13c779d011644\",\"descriptor\":\"Indega Gajendran (101780629)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2952\",\"wid\":\"1a180cbcd07201fa4027a841ea172ab9\",\"descriptor\":\"Advisor II, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366984\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/Customer-Service---Tech-Support---Automotive--Bilingual--French-English--Remote_R1715790\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/Customer-Service---Tech-Support---Automotive--Bilingual--French-English--Remote_R1715790\/apply\",\"job_requisition_id\":\"R1715790\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b17905e7d0931002fcca3577cbbc0003\",\"address\":\"sabrina.cavalluzzo@concentrix.com\"},\"last_name\":\"Cavalluzzo\",\"first_name\":\"Sabrina\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715790\",\"wid\":\"5b995f0599cb101d50945f132c4e0000\",\"descriptor\":\"R1715790 Customer Service \/ Tech Support - Automotive (Bilingual: French\/English) Remote (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"158\",\"campaign_id\":\"1089\",\"campaign_title\":\"R1715798 Charlotte - Automotive GM EMER\",\"campaign_type\":\"job_application\",\"job_title\":\"Emergency Services Representative (On-Site)\",\"street\":\"USA Charlotte NC - Client Site\",\"address\":\"USA Charlotte NC - Client Site\",\"city\":\"Charlotte\",\"state\":\"North Carolina\",\"postal_code\":\"28262\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Emergency Services Representative (On-Site)\",\"long_description\":\"<p>The Emergency Services Representative engages with customers through inbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Emergency Services Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As an Emergency Services Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Emergency Services Representative:<\/p>\\n<ul>\\n<li>Have the satisfaction of helping customers daily while they are in distress by providing medical instructions to customers when they are most in need<\/li>\\n<li>Quickly and accurately gather information that is shared on a call that will be useful for paramedics<\/li>\\n<li>Handle stressful and emotionally charged phone calls while remaining calm and maintaining high level of customer service<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Emergency Services Representative role include:<\/p>\\n<ul>\\n<li>College 911 Communications\/Public Safety Diploma or course completion<\/li>\\n<li>Police, Fire, or Paramedic programs<\/li>\\n<li>Certification through International Academy of Emergency Dispatch including Emergency Medical Dispatch, Emergency Police Dispatch, Emergency Fire Dispatch, or CPR Certification<\/li>\\n<li>Emergency Service Volunteer<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU <\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $27.10 - $31.84\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715798\",\"location\":\"Charlotte, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T18:59:04.556-05:00\",\"created_at\":\"2026-03-19T11:44:34.975-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg5?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Charlotte\",\"state\":\"North Carolina\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"28262\",\"primary_location\":{\"id\":\"US-CHA-FREEM-Y0\",\"wid\":\"b67da9176e3d1062f9dd00b97452bccf\",\"descriptor\":\"USA Charlotte NC - Client Site\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101780629\",\"wid\":\"f46ed87f3ab90197ace13c779d011644\",\"descriptor\":\"Indega Gajendran (101780629)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367024\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Charlotte-NC\/Emergency-Services-Representative--On-Site-_R1715798\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Charlotte-NC\/Emergency-Services-Representative--On-Site-_R1715798\/apply\",\"job_requisition_id\":\"R1715798\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b17905e7d0931002fcca3577cbbc0003\",\"address\":\"sabrina.cavalluzzo@concentrix.com\"},\"last_name\":\"Cavalluzzo\",\"first_name\":\"Sabrina\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715798\",\"wid\":\"1722b2173b90101d5197831e1ece0000\",\"descriptor\":\"R1715798 Emergency Services Representative (On-Site) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"172\",\"campaign_id\":\"511\",\"campaign_title\":\"R1715637 Missi - Content Moderator - Hebrew On-Site\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Bilingual: Hebrew\/English) On-Site\",\"street\":\" 6725 Airport Rd\",\"address\":\" 6725 Airport Rd\",\"city\":\"Mississauga\",\"state\":\"Ontario\",\"postal_code\":\"L4V 1V2\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Content Moderator (Bilingual: Hebrew\/English) On-Site\",\"long_description\":\"<p>As an Social Media Content Moderator, you will be an essential component of our client&rsquo;s safety effort. We are looking for someone who can apply our guidelines with reference to nuanced and context-dependent policies in an evolving environment. You will make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Content Moderator position at Concentrix is just the right place for you!<\/p>\\n<p>As a Content Moderator, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Content Moderator, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Review products offered for sale on the client&rsquo;s platform to ensure that they do not violate any current policies<\/li>\\n<li>Address sensitive content which may be graphic, violent, or hateful, include offensive or derogatory language or other potentially distressing material<\/li>\\n<li>Identify trends that highlight gaps in social media policies<\/li>\\n<li>Demonstrate an understanding of market-specific legal and cultural practices that enable effective content review<\/li>\\n<li>Analyze and independently render decisions against high volumes of live and active issues regarding social media user behavior<\/li>\\n<li>Provide information, educate customers to update trackers, update required applications &amp; tools and keep internal stakeholders informed of issues<\/li>\\n<li>Be available to work within rotating shifts (Early Morning and\/or late Night, weekends\/ Long weekend\/Statutory Holidays)<\/li>\\n<li>&nbsp;Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Content Moderator role include:<\/p>\\n<ul>\\n<li>Excellent written and verbal communication skills in English and one of the following languages: Hebrew<\/li>\\n<li>Clear awareness of potential biases or conflicts of interest and ensure these do not affect professional application of responsibilities<\/li>\\n<li>Deep familiarity with internet technology, streaming, internet slang\/colloquialisms and internet culture<\/li>\\n<li>Evaluate information and quickly\/independently develop a sound conclusion based on an existing framework<\/li>\\n<li>Mentally and emotionally able to handle offensive or disturbing behavior, language, and content<\/li>\\n<li>Ability to monitor several information flows simultaneously<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $23\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\">HERE<\/a>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1715637\",\"location\":\"Mississauga, CAN\",\"job_type\":\"\",\"salary\":\"23\",\"salary_type\":\"hourly\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-05-15T19:59:04.156-04:00\",\"created_at\":\"2026-03-19T11:43:02.741-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTE?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mississauga\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L4V 1V2\",\"primary_location\":{\"id\":\"CA-MIS-AIRPO-02\",\"wid\":\"740544c0a47f01260a15b68f1f112b66\",\"descriptor\":\"CAN Mississauga - 6725 Airport RD\"}},\"recruiter\":{\"email\":{\"wid\":\"d304ae5756a41001bf8af5eaf27e0003\",\"address\":\"anaghalekshmi.maruthyanitha@concentrix.com\"},\"last_name\":\"Anitha\",\"first_name\":\"Anna\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC3044\",\"wid\":\"afaf9b26cfc00110171a067578b20000\",\"descriptor\":\"Advisor II, Content Moderator - Bilingual\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362385\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Mississauga---6725-Airport-RD\/Content-Moderator--Bilingual--Hebrew-English--On-Site_R1710414\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Mississauga---6725-Airport-RD\/Content-Moderator--Bilingual--Hebrew-English--On-Site_R1710414\/apply\",\"job_requisition_id\":\"R1710414\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d018752668ae50119f9c7\",\"address\":\"nishtha.singh@concentrix.com\"},\"last_name\":\"Singh\",\"first_name\":\"Nishtha\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710414\",\"wid\":\"9ebedc41d641101780bcd43912790000\",\"descriptor\":\"R1710414 Content Moderator (Bilingual: Hebrew\/English) On-Site (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d304ae5756a41001bf8af5eaf27e0003\",\"address\":\"anaghalekshmi.maruthyanitha@concentrix.com\"},\"last_name\":\"Anitha\",\"first_name\":\"Anna\"},{\"email\":{\"wid\":\"8098023eb29c1002fc17eb6893870005\",\"address\":\"crystal.bolohan@concentrix.com\"},\"last_name\":\"Bolohan\",\"first_name\":\"Crystal\"},{\"email\":{\"wid\":\"f6358e3b3d6d0148e5367719ff18ddd5\",\"address\":\"naga.annadanam@concentrix.com\"},\"last_name\":\"Annadanam\",\"first_name\":\"Naga\"},{\"email\":{\"wid\":\"db0bffd68c2301b702fa1ed6121aded5\",\"address\":\"stacie.hinojosa@concentrix.com\"},\"last_name\":\"Hinojosa\",\"first_name\":\"Stacie\"}],\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"159\",\"campaign_id\":\"1087\",\"campaign_title\":\"R1715623 Valdosta - Customer Service Representative (On-Site)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (On-Site)\",\"street\":\"3947 N Oak Street Extension\",\"address\":\"3947 N Oak Street Extension\",\"city\":\"Valdosta\",\"state\":\"Georgia\",\"postal_code\":\"31605\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Customer Service Representative (On-Site)\",\"long_description\":\"<p>The Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;World&rsquo;s Best Workplaces,&rdquo; &ldquo;Best Company Culture,&rdquo; and &ldquo;Best Companies for Career Growth&rdquo; awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong><\/p>\\n<p>As Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Provide inbound customer support.<\/li>\\n<li>Help customers resolve technical issues.<\/li>\\n<li>Assist in correcting billing concerns.<\/li>\\n<li>Ensure the appropriateness of social media content.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>High School Diploma<\/li>\\n<li>1 year customer service of experience preferred<\/li>\\n<li>Live within 40-Mile radius of our Valdosta site<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Strong PC knowlege andcomputer navigation skills<\/li>\\n<li>The ability to work various shifts as needed<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $17.00- $19.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715623\",\"location\":\"Valdosta, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-15T18:59:04.542-05:00\",\"created_at\":\"2026-03-19T11:20:39.949-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg3?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Valdosta\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"31605\",\"primary_location\":{\"id\":\"US-VAL-OAKST-Y0\",\"wid\":\"b67da9176e3d1062f9dcf36a029dbcb3\",\"descriptor\":\"USA Valdosta GA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"13c025f5e1b2101b894a514377a30001\",\"address\":\"angel.vazquez@concentrix.com\"},\"last_name\":\"Vazquez\",\"first_name\":\"Angel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367245\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Valdosta-GA\/Customer-Service-Representative--On-Site-_R1715623\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Valdosta-GA\/Customer-Service-Representative--On-Site-_R1715623\/apply\",\"job_requisition_id\":\"R1715623\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c1b956ff42f501f440a3c84f121a54bf\",\"address\":\"shannon.dudley@concentrix.com\"},\"last_name\":\"Dudley\",\"first_name\":\"Shannon\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715623\",\"wid\":\"504b4c2ae4fd101d38e861dc8fed0000\",\"descriptor\":\"R1715623 Customer Service Representative (On-Site) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"13c025f5e1b2101b894a514377a30001\",\"address\":\"angel.vazquez@concentrix.com\"},\"last_name\":\"Vazquez\",\"first_name\":\"Angel\"},{\"email\":{\"wid\":\"824ec69828b9014812c2b4963918be02\",\"address\":\"eduardo.rojas1@concentrix.com\"},\"last_name\":\"Rojas\",\"first_name\":\"Eduardo\"},{\"email\":{\"wid\":\"aa96695f6521019d68dff41d0e1aec52\",\"address\":\"mizell.williams@concentrix.com\"},\"last_name\":\"Williams\",\"first_name\":\"Mizell\"},{\"email\":{\"wid\":\"9f196ba80a870144c9f7d94c0719db22\",\"address\":\"veronica.botello@concentrix.com\"},\"last_name\":\"Botello\",\"first_name\":\"Veronica\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"173\",\"campaign_id\":\"509\",\"campaign_title\":\"R1715641 Belleville Customer Service\/Tech Support Rep -Bill \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service\/Tech Support Rep - Software (On-Site)\",\"street\":\"540 Dundas St W\",\"address\":\"540 Dundas St W\",\"city\":\"Belleville\",\"state\":\"Ontario\",\"postal_code\":\"K8P 4G5\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service \/ Tech Support Rep - Software (On-Site)\",\"long_description\":\"<p>The Customer Service\/Tech Support Rep engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service\/Tech Support Rep position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service\/Tech Support Rep, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service\/Tech Support Rep, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Provide inbound customer support.<\/li>\\n<li>Help customers resolve technical issues.<\/li>\\n<li>Assist in correcting billing concerns.<\/li>\\n<li>Help customers with software related issues<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Technical Support Representative role include:&nbsp;<\/p>\\n<ul>\\n<li>Excellent customer service<\/li>\\n<li>Banking and invoicing accounts receivable would be an asset.<\/li>\\n<li>Prior customer service experience required. (at least 1 year)<\/li>\\n<li>&nbsp;Strong listening skills to be able to understand, empathize and resolve cx issue.<\/li>\\n<li>Ability to effectively communicate, verbally.<\/li>\\n<li>Open availability to work weekdays between the hours 8am-12am Mon-Fri EST and weekends 9am-6pm<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong>&nbsp;<\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:&nbsp;<\/p>\\n<ul>\\n<li>The base salary for this position is $19.35\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>Paid training (11 days of classroom training and 10 days of on the job training) and performance-based incentives<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715641\",\"location\":\"Belleville, CAN\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T19:59:04.149-04:00\",\"created_at\":\"2026-03-19T10:28:09.804-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDk?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Belleville\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"K8P 1B8\",\"primary_location\":{\"id\":\"CA-BEL-DUNDA-Y0\",\"wid\":\"b67da9176e3d1062f9dc89525e9fbbec\",\"descriptor\":\"CAN Belleville\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stacie.hinojosa@concentrix.com\"},\"first_name\":\"Hinojosa, Stacie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"38340\",\"wid\":\"60219339f7a01064738cc8d815f1c269\",\"descriptor\":\"Angela Stacey (38340)\"},{\"id\":\"42159\",\"wid\":\"60219339f7a0106476877706f08afd00\",\"descriptor\":\"Michelle Sharpe (42159)\"},{\"id\":\"102367377\",\"wid\":\"7ddfec955c53102336f65a4ab5660000\",\"descriptor\":\"Dean Losch (102367377)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0634\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366849\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Belleville-ON\/Customer-Service-Tech-Support-Rep--Software--On-Site-_R1715641\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Belleville-ON\/Customer-Service-Tech-Support-Rep--Software--On-Site-_R1715641\/apply\",\"job_requisition_id\":\"R1715641\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"christie.caldwell@concentrix.com\"},\"first_name\":\"Christie Caldwell (100602632)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715641\",\"wid\":\"1722b2173b90101d3ab263d3cc6d0000\",\"descriptor\":\"Customer Service\/Tech Support Rep -Software (On-Site)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"174\",\"campaign_id\":\"507\",\"campaign_title\":\"R1715129 Niagara Falls Avalon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service \/ Technical Support Rep (Hybrid)\",\"street\":\"6840 McLeod Road, Unit 5\",\"address\":\"6840 McLeod Road, Unit 5\",\"city\":\"Niagara Falls\",\"state\":\"Ontario\",\"postal_code\":\"L2G 3G6\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service \/ Technical Support Rep (Hybrid)\",\"long_description\":\"<p><strong>JOB DESCRIPTION<\/strong><\/p>\\n<p>The Customer Service Representative \/ Technical Support Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative \/ Technical Support Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative \/ Technical Support Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative \/ Technical Support Representative, you&rsquo;ll:<\/p>\\n<ul>\\n<li>You are the point of contact for all technical inquiries about hardware, software, or other designated client products.<\/li>\\n<li>Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.<\/li>\\n<li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.<\/li>\\n<li>Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking.<\/li>\\n<li>Prepare complete and accurate work including appropriately notating of accounts as required.<\/li>\\n<li>Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and\/or macOS, or comparable technology, is preferred<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative \/ Technical Support Representative role include:<\/p>\\n<ul>\\n<li>Live within 64km of the Niagara Falls site\/location.<\/li>\\n<li>1 year of customer service experience or equivalent, with a High School diploma or GED.<\/li>\\n<li>Effective communication skills in English, both written and verbally.<\/li>\\n<li>Proficiency in fast-paced multi-tasking and ability to learn, including strong problem-solving skills.<\/li>\\n<li>Patience in working with customers is second nature for you.<\/li>\\n<li>The availability to work during the Hours of Operation: 8:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary for this position is $19.50\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>Opportunity to work from home after 90 days with the possibility of being recalled to the site at any time.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715129\",\"location\":\"Niagara Falls, CAN\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T19:59:04.142-04:00\",\"created_at\":\"2026-03-19T09:57:23.982-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDc?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Niagara Falls\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L2G 3G6\",\"primary_location\":{\"id\":\"CA-NIA-MCLEO-01\",\"wid\":\"64a4e963c3090108521db77cb27f0000\",\"descriptor\":\"CAN Niagara Falls - 6840 McLeod Road, Unit 5\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"patricia.bonilla@concentrix.com\"},\"first_name\":\"Bonilla, Patricia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100113452\",\"wid\":\"60219339f7a01064a5459680842a5b3b\",\"descriptor\":\"Allie Galloway (100113452)\"},{\"id\":\"141949\",\"wid\":\"9f196ba80a8701698895aa3a0519aeab\",\"descriptor\":\"Jennifer Piette (141949)\"},{\"id\":\"100576786\",\"wid\":\"60219339f7a01064a5882a37f8d082c8\",\"descriptor\":\"Jessica Chesley (100576786)\"},{\"id\":\"1082258\",\"wid\":\"9f196ba80a8701e6af748ea2051997a9\",\"descriptor\":\"Jazmin Bonilla (1082258)\"},{\"id\":\"101500309\",\"wid\":\"fe646382cd2b01b787830c991d3e3473\",\"descriptor\":\"Bhumi Shah (101500309)\"},{\"id\":\"136369\",\"wid\":\"9f196ba80a8701499633a7420819fa44\",\"descriptor\":\"Glenys Gillett (136369)\"},{\"id\":\"102229710\",\"wid\":\"50cb5526a323100e82957746de4f0000\",\"descriptor\":\"Emelia Maharaj (102229710)\"},{\"id\":\"406537\",\"wid\":\"60219339f7a01064761179d19550266c\",\"descriptor\":\"Todd Sorenson (406537)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0634\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366800\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Niagara-Falls---6840-McLeod-Road-Unit-5\/Customer-Service---Technical-Support-Rep--Hybrid-_R1715129-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Niagara-Falls---6840-McLeod-Road-Unit-5\/Customer-Service---Technical-Support-Rep--Hybrid-_R1715129-1\/apply\",\"job_requisition_id\":\"R1715129\"}],\"organizations\":[{\"wid\":\"64f795dd836201c93cb6bc69b01ad3b9\",\"descriptor\":\"6411 - Avalon - 980000202\",\"reference_id\":\"980000202\",\"custom_reference_id\":\"980000202\",\"company_reference_id\":null},{\"wid\":\"cdb90779f2d101b4b59e28dbfc1bd89e\",\"descriptor\":\"W0ZFFP Avalon L1 - NF\",\"reference_id\":\"W0ZFFP\",\"custom_reference_id\":\"W0ZFFP\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jennifer.gardiner@concentrix.com\"},\"first_name\":\"Jennifer Gardiner (137889)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715129\",\"wid\":\"163ec871ad23101cee47015dc9650000\",\"descriptor\":\"Customer Service \/ Technical Support Rep (Hybrid)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"175\",\"campaign_id\":\"506\",\"campaign_title\":\"R1715123 Hamilton Avalon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service \/ Technical Support Rep (On-Site)\",\"street\":\"120 King St W\",\"address\":\"120 King St W\",\"city\":\"Hamilton\",\"state\":\"Ontario\",\"postal_code\":\"L8P 4V2\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service \/ Technical Support Rep (On-Site)\",\"long_description\":\"<p>The Customer Service Representative \/ Technical Support Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative \/ Technical Support Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative \/ Technical Support Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative \/ Technical Support Representative, you&rsquo;ll:<\/p>\\n<ul>\\n<li>You are the point of contact for all technical inquiries about hardware, software, or other designated client products.<\/li>\\n<li>Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.<\/li>\\n<li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.<\/li>\\n<li>Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking.<\/li>\\n<li>Prepare complete and accurate work including appropriately notating of accounts as required.<\/li>\\n<li>Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and\/or macOS, or comparable technology, is preferred<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative \/ Technical Support Representative role include:<\/p>\\n<ul>\\n<li>Live within 35km of the Hamilton site\/location.<\/li>\\n<li>1 year of customer service experience or equivalent, with a High School diploma or GED.<\/li>\\n<li>Effective communication skills in English, both written and verbally.<\/li>\\n<li>Proficiency in fast-paced multi-tasking and ability to learn, including strong problem-solving skills.<\/li>\\n<li>Patience in working with customers is second nature for you.<\/li>\\n<li>The availability to work during the Hours of Operation: 8:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary for this position is $20\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715123\",\"location\":\"Hamilton, CAN\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T19:59:04.135-04:00\",\"created_at\":\"2026-03-19T09:53:49.503-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDY?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"organization_reference_id\":\"MCNCA\"},\"location\":{\"city\":\"Hamilton\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L8P 4V2\",\"primary_location\":{\"id\":\"CA-HAM-KINGS-01\",\"wid\":\"740544c0a47f01e5c7bc29781f114f57\",\"descriptor\":\"CAN Hamilton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jessica.chesley@concentrix.com\"},\"first_name\":\"Chesley, Jessica Marie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100576786\",\"wid\":\"60219339f7a01064a5882a37f8d082c8\",\"descriptor\":\"Jessica Chesley (100576786)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0634\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366809\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/Customer-Service---Technical-Support-Rep--On-Site-_R1715123\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/Customer-Service---Technical-Support-Rep--On-Site-_R1715123\/apply\",\"job_requisition_id\":\"R1715123\"}],\"organizations\":[{\"wid\":\"df2f068c35b1016125dcd56450109d33\",\"descriptor\":\"W0ZAJ5 Avalon L1 HAM\",\"reference_id\":\"W0ZAJ5\",\"custom_reference_id\":\"W0ZAJ5\",\"company_reference_id\":null},{\"wid\":\"64f795dd836201c93cb6bc69b01ad3b9\",\"descriptor\":\"6411 - Avalon - 980000202\",\"reference_id\":\"980000202\",\"custom_reference_id\":\"980000202\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNCA\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jennifer.bigelow@concentrix.com\"},\"first_name\":\"Jenn Bigelow (101750289)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"},{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1715123\",\"wid\":\"2b9b045e20c7101ced26be58a2880000\",\"descriptor\":\"Customer Service \/ Technical Support Rep (On-Site)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"176\",\"campaign_id\":\"505\",\"campaign_title\":\"R1715114 Dartmouth Avalon \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service \/ Technical Support Rep (On-Site)\",\"street\":\"134 Eileen Stubbs Ave\",\"address\":\"134 Eileen Stubbs Ave\",\"city\":\"Dartmouth\",\"state\":\"Nova Scotia\",\"postal_code\":\"B3B 2C4\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service \/ Technical Support Rep (On-Site)\",\"long_description\":\"<p>The Customer Service Representative \/ Technical Support Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative \/ Technical Support Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative \/ Technical Support Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative \/ Technical Support Representative, you&rsquo;ll:<\/p>\\n<ul>\\n<li>You are the point of contact for all technical inquiries about hardware, software, or other designated client products.<\/li>\\n<li>Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.<\/li>\\n<li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.<\/li>\\n<li>Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking.<\/li>\\n<li>Prepare complete and accurate work including appropriately notating of accounts as required.<\/li>\\n<li>Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and\/or macOS, or comparable technology, is preferred<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative \/ Technical Support Representative role include:<\/p>\\n<ul>\\n<li>Live within 35km of the Halifax site\/location.<\/li>\\n<li>1 year of customer service experience or equivalent, with a High School diploma or GED.<\/li>\\n<li>Effective communication skills in English, both written and verbally.<\/li>\\n<li>Proficiency in fast-paced multi-tasking and ability to learn, including strong problem-solving skills.<\/li>\\n<li>Patience in working with customers is second nature for you.<\/li>\\n<li>The availability to work during the Hours of Operation: 8:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary for this position is $19\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715114\",\"location\":\"Dartmouth, CAN\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T19:59:04.126-04:00\",\"created_at\":\"2026-03-19T09:45:48.271-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDU?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Dartmouth\",\"state\":\"Nova Scotia\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"B3B 0A9\",\"primary_location\":{\"id\":\"CA-DAR-STUBB-01\",\"wid\":\"740544c0a47f017c8601608f1f111f65\",\"descriptor\":\"CAN Dartmouth - Eileen Stubbs Ave\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jessica.chesley@concentrix.com\"},\"first_name\":\"Chesley, Jessica Marie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100576786\",\"wid\":\"60219339f7a01064a5882a37f8d082c8\",\"descriptor\":\"Jessica Chesley (100576786)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0634\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366913\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Dartmouth---Eileen-Stubbs-Ave\/Customer-Service---Technical-Support-Rep--On-Site-_R1715114\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Dartmouth---Eileen-Stubbs-Ave\/Customer-Service---Technical-Support-Rep--On-Site-_R1715114\/apply\",\"job_requisition_id\":\"R1715114\"}],\"organizations\":[{\"wid\":\"cf2977009b2901668d380142e403624d\",\"descriptor\":\"W0ZFJG Avalon L1 HFX\",\"reference_id\":\"W0ZFJG\",\"custom_reference_id\":\"W0ZFJG\",\"company_reference_id\":null},{\"wid\":\"64f795dd836201c93cb6bc69b01ad3b9\",\"descriptor\":\"6411 - Avalon - 980000202\",\"reference_id\":\"980000202\",\"custom_reference_id\":\"980000202\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"matthew.haller@concentrix.com\"},\"first_name\":\"Matt Friedrich Haller (101488076)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"},{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1715114\",\"wid\":\"2fa8f0b091c1101ced8564db3b9f0000\",\"descriptor\":\"Customer Service \/ Technical Support Rep (On-Site)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"177\",\"campaign_id\":\"503\",\"campaign_title\":\"R1715635 Missi - Content Moderator Japanese\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Bilingual: Japanese\/English) On-Site\",\"street\":\"6725 Airport RD\",\"address\":\"6725 Airport RD\",\"city\":\"Mississauga\",\"state\":\"Ontario\",\"postal_code\":\"L4V 1V2\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Content Moderator (Bilingual: Japanese\/English) On-Site\",\"long_description\":\"<p>As an Social Media Content Moderator, you will be an essential component of our client&rsquo;s safety effort. We are looking for someone who can apply our guidelines with reference to nuanced and context-dependent policies in an evolving environment. You will make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature(Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Content Moderator position at Concentrix is just the right place for you!<\/p>\\n<p>As a Content Moderator, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Content Moderator, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Review products offered for sale on the client&rsquo;s platform to ensure that they do not violate any current policies<\/li>\\n<li>Address sensitive content which may be graphic, violent, or hateful, include offensive or derogatory language or other potentially distressing material<\/li>\\n<li>Identify trends that highlight gaps in social media policies<\/li>\\n<li>Demonstrate an understanding of market-specific legal and cultural practices that enable effective content review<\/li>\\n<li>Analyze and independently render decisions against high volumes of live and active issues regarding social media user behavior<\/li>\\n<li>Provide information, educate customers to update trackers, update required applications &amp; tools and keep internal stakeholders informed of issues<\/li>\\n<li>Be available to work within rotating shifts (Early Morning and\/or late Night, weekends\/ Long weekend\/Statutory Holidays)<\/li>\\n<li>&nbsp;Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Content Moderator role include:<\/p>\\n<ul>\\n<li>Excellent written and verbal communication skills in English and one of the following languages: Japanese<\/li>\\n<li>Clear awareness of potential biases or conflicts of interest and ensure these do not affect professional application of responsibilities<\/li>\\n<li>Deep familiarity with internet technology, streaming, internet slang\/colloquialisms and internet culture<\/li>\\n<li>Evaluate information and quickly\/independently develop a sound conclusion based on an existing framework<\/li>\\n<li>Mentally and emotionally able to handle offensive or disturbing behavior, language, and content<\/li>\\n<li>Ability to monitor several information flows simultaneously<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $20\/hr. (pay rate will not be below applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<\/strong><br \/><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<br \/><br \/><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1715635\",\"location\":\"Mississauga, CAN\",\"job_type\":\"full_time\",\"salary\":\"20\",\"salary_type\":\"hourly\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-05-15T19:59:04.119-04:00\",\"created_at\":\"2026-03-19T09:28:55.778-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDM?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mississauga\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L4V 1V2\",\"primary_location\":{\"id\":\"CA-MIS-AIRPO-02\",\"wid\":\"740544c0a47f01260a15b68f1f112b66\",\"descriptor\":\"CAN Mississauga - 6725 Airport RD\"}},\"languages\":[\"Japanese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"naga.annadanam@concentrix.com\"},\"first_name\":\"Annadanam, Naga\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"057280\",\"wid\":\"9f196ba80a8701c2434aea3907191ccc\",\"descriptor\":\"Crystal Bolohan (057280)\"},{\"id\":\"1048120\",\"wid\":\"f6358e3b3d6d015395767819ff18e4d5\",\"descriptor\":\"Naga Annadanam (1048120)\"},{\"id\":\"102143198\",\"wid\":\"1667f71e0f781001aef8dd32d6a60000\",\"descriptor\":\"Anna Anitha (102143198)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3044\",\"descriptor\":\"Advisor II, Content Moderator - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366943\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Mississauga---6725-Airport-RD\/Content-Moderator--Bilingual--Japanese-English--On-Site_R1715635\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Mississauga---6725-Airport-RD\/Content-Moderator--Bilingual--Japanese-English--On-Site_R1715635\/apply\",\"job_requisition_id\":\"R1715635\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"nishtha.singh@concentrix.com\"},\"first_name\":\"Nishtha Singh (1071479)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715635\",\"wid\":\"5c6dcf8b448d101d39f073ce87910000\",\"descriptor\":\"Content Moderator (Bilingual: Japanese\/English) On-Site\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1190\",\"campaign_id\":\"14521\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1713284\",\"campaign_type\":\"job_application\",\"job_title\":\"Microsoft Customer Engineer \u2013 Endpoint Management (Intune & SCCM)\",\"street\":\"CHE Work-at-Home\",\"address\":\"CHE Work-at-Home\",\"city\":\"Zug\",\"state\":\"Zug\",\"postal_code\":\"6302\",\"region\":null,\"country\":\"Switzerland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement, and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of developing, building, and running the future of Integrated Services.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p><span>We are seeking a dedicated Microsoft Customer Engineer specializing in Endpoint Management who is responsible for designing, implementing, and supporting enterprise device management solutions using Microsoft technologies. This role focuses on managing modern workplace environments across platforms including Windows, macOS, iOS, and Android, ensuring secure, optimized device lifecycle management, security compliance, application deployment, and endpoint automation.<\/span><\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p>Design, implement, and maintain endpoint management solutions using Microsoft Intune and Microsoft Endpoint Configuration Manager (SCCM).<\/p><\/li><li><p>Manage and support multi-platform device environments including Windows, macOS, iOS, and Android devices.<\/p><\/li><li><p>Configure device enrollment methods such as Windows Autopilot, Apple Automated Device Enrollment (ADE), Android Enterprise, Azure AD Join, and Hybrid Azure AD Join.<\/p><\/li><li><p>Define and manage device compliance policies, configuration profiles, and security baselines.<\/p><\/li><li><p>Deploy, manage, and troubleshoot enterprise applications across all supported platforms.<\/p><\/li><li><p>Perform device lifecycle management including provisioning, configuration, updates, patching, and device retirement.<\/p><\/li><li><p>Monitor endpoint health, device compliance, and security posture.<\/p><\/li><li><p>Implement endpoint security policies including BitLocker, FileVault, Microsoft Defender, and device restrictions.<\/p><\/li><li><p>Automate administrative and deployment tasks using PowerShell and scripting.<\/p><\/li><li><p>Troubleshoot issues related to device enrollment, configuration profiles, application deployment, and compliance policies.<\/p><\/li><li><p>Provide technical support, documentation, and knowledge transfer to customers and internal teams.<\/p><\/li><li><p>Collaborate with stakeholders to design and implement modern device management strategies and migrations.<\/p><\/li><\/ul><p><\/p><p><b>Required Skills &amp; Experience:<\/b><\/p><ul><li><p>Hands-on experience with Microsoft Intune and Microsoft Endpoint Configuration Manager (SCCM).<\/p><\/li><li><p>Experience in managing multi-platform enterprise environments like Windows, macOS, iOS, and Android.<\/p><\/li><li><p>Knowledge of Azure Active Directory (Microsoft Entra ID) and conditional access integration.<\/p><\/li><li><p>Proficiency in device enrollment technologies such as Windows Autopilot, Apple ADE, and Android Enterprise.<\/p><\/li><li><p>Strong knowledge of application deployment and lifecycle management across multiple platforms.<\/p><\/li><li><p>PowerShell scripting for automation and endpoint administration.<\/p><\/li><li><p>Understanding of Windows Server, Active Directory, and Group Policy.<\/p><\/li><li><p>Basic networking knowledge including DNS, DHCP, VPN, and enterprise connectivity.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Qualifications:<\/b><\/p><ul><li><p>Microsoft Endpoint Administrator or related Microsoft certifications.<\/p><\/li><li><p>Experience with Intune and SCCM co-management.<\/p><\/li><li><p>Experience implementing Windows Autopilot, Apple device management, and Android Enterprise deployments.<\/p><\/li><li><p>Previous experience in supporting large enterprise environments with diverse endpoint ecosystems.<\/p><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1713284\",\"location\":\"Zug, Zug\",\"job_type\":\"full_time\",\"salary\":\"0.78\",\"salary_type\":\"monthly\",\"salary_currency\":\"CHF\",\"updated_at\":\"2026-05-15T08:13:50.518+08:00\",\"created_at\":\"2026-03-18T20:05:26.043+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDUyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHE-Work-at-Home\/Microsoft-Customer-Engineer---Endpoint-Management--Intune---SCCM-_R1713284-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0be30fd07590000\",\"descriptor\":\"Concentrix IT Services Sweden AB\",\"reference_id\":\"WSE02\",\"organization_reference_id\":\"WSE02\"},\"location\":{\"city\":\"Zug\",\"state\":\"Zug\",\"country\":{\"wid\":\"187134fccb084a0ea9b4b95f23890dbe\",\"iso2\":\"CH\",\"iso3\":\"CHE\",\"descriptor\":\"Switzerland\",\"iso_numeric\":\"756\"},\"postal_code\":\"6302\",\"primary_location\":{\"id\":\"CH-WAH-SWITZ-00\",\"wid\":\"740544c0a47f0101c56b1a791f11145a\",\"descriptor\":\"CHE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"satishreddy.mandal@concentrix.com\"},\"first_name\":\"Mandal, Satish Reddy\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"},{\"id\":\"102007673\",\"wid\":\"f81830f171380107b0e8d18a09f70000\",\"descriptor\":\"Satish Reddy Mandal (102007673)\"},{\"id\":\"103177682\",\"wid\":\"8bfd6f5bc47510265dce205903d30000\",\"descriptor\":\"Ritik Sehgal (103177682)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372593\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHE-Work-at-Home\/Microsoft-Customer-Engineer---Endpoint-Management--Intune---SCCM-_R1713284-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHE-Work-at-Home\/Microsoft-Customer-Engineer---Endpoint-Management--Intune---SCCM-_R1713284-1\/apply\",\"job_requisition_id\":\"R1713284\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"df68c94cc420101ac0be30fd07590000\",\"descriptor\":\"Concentrix IT Services Sweden AB\",\"reference_id\":\"WSE02\",\"custom_reference_id\":null,\"company_reference_id\":\"WSE02\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1713284\",\"wid\":\"65bce31c82a91005b2054d20f2360000\",\"descriptor\":\"Microsoft Customer Engineer \u2013 Endpoint Management (Intune & SCCM)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1684\",\"campaign_id\":\"218\",\"campaign_title\":\"Advisor II, B2B Sales R1636156\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Developer (Dutch & French -speaking) - Hybrid - High Tech Industry HE04\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Business Developer in Malaga (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Business Developer in Malaga (Hybrid), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Business Developer<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>- Find and identify existing OEM accounts through research. \u00a0<br \/>- Gather and update details about current OEM accounts, including their industry, what they use our products for (use cases), past successful projects, platforms they use, and other relevant information\u00a0<br \/>- Develop ideas to get more partners to use the portal as their main source of information\u00a0<br \/>- Research and find key people who work in product management, R&amp;D, etc. at target accounts \u00a0<br \/>- Check leads to see if they&#39;re a good fit before giving them to our sales team (ISRs) or partner teams to follow up on\u00a0<br \/>- Use existing HP systems to confirm if accounts are a good match for us\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Your qualifications\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0\u00a0<\/b><\/p><p>- Are proficient or bilingual in Dutch and French with intermediate English level\u00a0<br \/>- Have experience in researching and managing databases\u00a0<br \/>- Possess a strong ability to analyze information and solve problems \u00a0<br \/>- Have good communication and interpersonal skills to work well with others\u00a0<br \/>- Know how to use data management tools (like CRM) and Microsoft Office programs\u00a0<br \/>- Are able to work independently and also as part of a team\u00a0<br \/>- Have understanding of how B2B sales work\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What\u2019s in it for you\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Full-time contract, 39 hours\/week: Monday to Thursday 09:00 to 18:00, Friday from 09:00 to 17:00\u00a0<br \/>- Salary offer: 21,600 euros gross\/year\u00a0&#43; up to 7,400 gross\/year in bonus &#43; private medical insurance<br \/>- Great office location in Malaga\u00a0<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1636156<\/span><\/p>\",\"ats_external_id\":\"R1636156\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1750\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-11T16:07:01.110+02:00\",\"created_at\":\"2026-03-18T17:08:40.570+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"French\",\"Flemish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"alessandra.boreggio@concentrix.com\"},\"first_name\":\"Boreggio, Alessandra\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"},{\"id\":\"102541577\",\"wid\":\"da7d7d2449a2101033343026c9780002\",\"descriptor\":\"Alessandra Boreggio (102541577)\"},{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359191\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Business-Developer--Dutch---French--speaking----Hybrid---High-Tech-Industry-HE04_R1636156\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Business-Developer--Dutch---French--speaking----Hybrid---High-Tech-Industry-HE04_R1636156\/apply\",\"job_requisition_id\":\"R1636156\"}],\"organizations\":[{\"wid\":\"3597a8640c3d101ee7963f8c0b4d0000\",\"descriptor\":\"20113 - Hpinc - WHSBTSPAIN23\",\"reference_id\":\"WHSBTSPAIN23\",\"custom_reference_id\":\"WHSBTSPAIN23\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"737a25f4db51101ef56d11a1e7460000\",\"descriptor\":\"W0ZMTD P_Sbt_Spain_Hpi Midmarket And\",\"reference_id\":\"W0ZMTD\",\"custom_reference_id\":\"W0ZMTD\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"martijn.groenwold@concentrix.com\"},\"first_name\":\"Martijn Groenwold (103032707)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1636156\",\"wid\":\"d26d08bc4f92101091f731dc01890000\",\"descriptor\":\"Business Developer (Dutch & French -speaking) - Hybrid - High Tech Industry HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1685\",\"campaign_id\":\"217\",\"campaign_title\":\"Advisor II, B2B Sales R1667208\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Flemish - speaking) - Hybrid - Cloud Solution MV02\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Sales Development Representative\u200b in Malaga (Hybrid)\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Sales Development Representative\u200b in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a <b>Sales Development Representative<\/b>\u00a0on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p><\/p><p>- Are bilingual or proficient in Flemish plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p><\/p><p>- A competitive salary package that you will live well on in Spain; base salary of 25,000 euros gross\/year &#43; up to 4,800 euros gross\/year in bonus and private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At<b>\u00a0Concentrix<\/b>,\u00a0we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><span>R1667208<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1667208\",\"location\":\"Valencia, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2083.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T16:06:39.228+02:00\",\"created_at\":\"2026-03-18T17:08:39.914+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"Flemish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"ana.leon@concentrix.com\"},\"first_name\":\"Leon Casas, Ana Isabel\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"},{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"},{\"id\":\"102542271\",\"wid\":\"da7d7d2449a21010332ff4c6c2310005\",\"descriptor\":\"Ana Isabel Leon Casas (102542271)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366822\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Flemish---speaking----Hybrid---Cloud-Solution-MV02_R1667208\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Flemish---speaking----Hybrid---Cloud-Solution-MV02_R1667208\/apply\",\"job_requisition_id\":\"R1667208\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marta.cutillas@concentrix.com\"},\"first_name\":\"Marta Cutillas Gallego (103148842)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667208\",\"wid\":\"72284790795c102bf264486957270000\",\"descriptor\":\"Sales Development Representative (Flemish - speaking) - Hybrid - Cloud Solution MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1686\",\"campaign_id\":\"216\",\"campaign_title\":\"Advisor II, Sales - Bilingual R1678476\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Development Representative (French - speaking) - Hybrid -  High Tech Industry HE01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"Lead Development Representative\u00a0in Barcelona (Hybrid),\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Lead Development Representative\u00a0in Barcelona (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Lead Development Representative<\/b> on our team, you will:\u00a0 \u00a0<br \/>- Qualify and accelerate partner-led opportunities to improve win rates and shorten sales cycles.\u00a0<\/p><p>- Collaborate with partners and our client\u00a0channel managers to drive efficient deal progression.\u00a0<\/p><p>- Maintain Salesforce (SFDC) hygiene by ensuring data accuracy and following up on aged opportunities.\u00a0<\/p><p>- Close or delegate opportunities based on sales stage and value thresholds (e.g., SS1\u2013SS3, SS1\u2013SS7).\u00a0<\/p><p>- Provide structured feedback to enhance partner lead quality and engagement.\u00a0<\/p><p>- Develop and document best practices and workflows for pilot country collaboration.\u00a0<\/p><p>- Coordinate with BDR teams to manage and convert Marketing Qualified Leads (MQLs).\u00a0<\/p><p>- Ensure timely follow-up and proper routing of MQLs received from BDRs.\u00a0<\/p><p>- Proactively identify and engage new business opportunities in SMB and unattended segments through outbound outreach (phone, email, LinkedIn, etc.).\u00a0<\/p><p>- Research accounts to understand customer needs, decision-makers, and buying triggers.\u00a0<\/p><p>- Tailor messaging to showcase HPE solutions and value propositions to small and mid-sized businesses.\u00a0<\/p><p>- Execute outbound sales campaigns aligned with regional and product-based initiatives.\u00a0<\/p><p>- Create sales and recovery plans in coordination with country sales and channel teams.\u00a0<\/p><p>- Build and manage opportunities in unattended accounts, ensuring follow-up, partner delegation, and closure.\u00a0<\/p><p>- Maintain high standards of data management and CRM discipline in Salesforce.\u00a0<\/p><p>- Track and analyze opportunity progression, lead aging, and conversion metrics.\u00a0<\/p><p>- Support faster close cycles for SMB deals valued between $20K\u2013$50K.\u00a0<\/p><p>- Ensure smooth handoffs to account managers or inside sales reps with full deal context.\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you have:\u00a0<\/b>\u00a0\u00a0<\/p><p>- A proficient or bilingual level in French and advanced in English\u00a0<br \/>- <b>Experience<\/b>: 1\u20133 years of experience in lead generation, sales development, or inside sales\u2014preferably in a high-tech, SaaS, or B2B environment.\u00a0<\/p><p><b>- Sales<\/b>: Proven success in generating leads and experience cold calling and presenting sales pitches. History of quota over-achievement. Outgoing and confident in inbound\/outbound phone sales with a great phone manner\u00a0<\/p><p><b>- Communication Skills<\/b>: Excellent verbal communication and interpersonal skills.\u00a0<\/p><p><b>- Tech-Savvy<\/b>: Comfortable discussing technology topics. Understanding SMB market dynamics and buying behaviors is a plus.\u00a0<\/p><p>- <b>CRM Proficiency<\/b>: Experience using Salesforce or equivalent CRM, plus outreach tools (e.g., Outreach, Salesloft).\u00a0<\/p><p><b>- Goal-Oriented<\/b>: Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team \u00a0<\/p><p><b>- Team Player:<\/b> Collaborative attitude with a willingness to learn and adapt in a fast-paced environment. Thrive in a fast-paced, high-growth, rapidly changing environment\u00a0<\/p><p><b>- Organizational &amp; Productivity Skills<\/b>: Organized and has pipeline management, time management skills and prioritization skills\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0\u00a0<\/b><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday 9:00 to 18:00<br \/>- Salary 25,000 euros gross\/year &#43; up to 5,000 euros gross\/year in bonus\u00a0<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<br \/>\u00a0\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p>R1678476\u00a0<\/p>\",\"ats_external_id\":\"R1678476\",\"location\":\"Barcelona, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"2083.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T12:04:38.345+02:00\",\"created_at\":\"2026-03-18T17:08:39.138+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"aileen.albayalde@concentrix.com\"},\"first_name\":\"Albayalde, Aileen Jill\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102542229\",\"wid\":\"da7d7d2449a21010333022fc37780004\",\"descriptor\":\"Aileen Jill Albayalde (102542229)\"},{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2951\",\"descriptor\":\"Advisor II, Sales - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372350\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Lead-Development-Representative--French---speaking----Hybrid----High-Tech-Industry-HE01_R1678476\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Lead-Development-Representative--French---speaking----Hybrid----High-Tech-Industry-HE01_R1678476\/apply\",\"job_requisition_id\":\"R1678476\"}],\"organizations\":[{\"wid\":\"c03d0478f7c3101fcc3822ff9ef40000\",\"descriptor\":\"W0ZPEX P_Sbt_Spain_Hpe Inside Sales\",\"reference_id\":\"W0ZPEX\",\"custom_reference_id\":\"W0ZPEX\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"3daa876c3ed6101fca8fd32331d90000\",\"descriptor\":\"20135 - Hewlett Packard Enterprise - WHSBTSPAIN25\",\"reference_id\":\"WHSBTSPAIN25\",\"custom_reference_id\":\"WHSBTSPAIN25\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"sebastien.malgrand@concentrix.com\"},\"first_name\":\"Sebastien Malgrand (102614675)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1678476\",\"wid\":\"bac3e63fa5c610374721d69692c30000\",\"descriptor\":\"Lead Development Representative (French - speaking) - Hybrid -  High Tech Industry HE01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"178\",\"campaign_id\":\"502\",\"campaign_title\":\"R1715580 Belleville - Intuit QBO FRE\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service \/ Tech Support Rep (Bilingual: English \/ French) \u2013 On-Site\",\"street\":\"540 Dundas St W\",\"address\":\"540 Dundas St W\",\"city\":\"Belleville\",\"state\":\"Ontario\",\"postal_code\":\"K8P 4G5\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service \/ Tech Support Rep (Bilingual: English \/ French) \u2013 On-Site\",\"long_description\":\"<p>The Customer Service\/Tech Support Rep engages with customers (in English and French) through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service\/Tech Rep position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service\/Tech Rep, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<p>As a Customer Service\/Tech Support Rep, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Communicate, written and spoken, with callers in both English and French.<\/li>\\n<li>Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems.<\/li>\\n<li>Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products.<\/li>\\n<li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.<\/li>\\n<li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.<\/li>\\n<li>Provide exceptional customer service to small businesses with their financial program.&nbsp;Provide Cross or Base-Up Sales when appropriate.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service\/Tech Support Rep role include:&nbsp;<\/p>\\n<ul>\\n<li>Must have relevant technical support experience with hardware, software, networking, data storage, troubleshooting, repair, etc., one year or more preferred<\/li>\\n<li>Must be 18 years of age or older<\/li>\\n<li>Must have a high school diploma or GED<\/li>\\n<li>Must have at least one year customer service experience<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/li>\\n<li>Able to rotate shifts, as needed<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary for this position is $25\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>Paid training (12 days of classroom product training)&nbsp;and performance-based incentives<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>Hours of Operation Mon-Fri 9am-9pm EST<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715580\",\"location\":\"Belleville, CAN\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-05-15T19:59:04.102-04:00\",\"created_at\":\"2026-03-18T17:02:36.344-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDI?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Belleville\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"K8P 1B8\",\"primary_location\":{\"id\":\"CA-BEL-DUNDA-Y0\",\"wid\":\"b67da9176e3d1062f9dc89525e9fbbec\",\"descriptor\":\"CAN Belleville\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stacie.hinojosa@concentrix.com\"},\"first_name\":\"Hinojosa, Stacie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"38340\",\"wid\":\"60219339f7a01064738cc8d815f1c269\",\"descriptor\":\"Angela Stacey (38340)\"},{\"id\":\"42159\",\"wid\":\"60219339f7a0106476877706f08afd00\",\"descriptor\":\"Michelle Sharpe (42159)\"},{\"id\":\"102367377\",\"wid\":\"7ddfec955c53102336f65a4ab5660000\",\"descriptor\":\"Dean Losch (102367377)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2952\",\"descriptor\":\"Advisor II, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366921\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Belleville-ON\/Customer-Service---Tech-Support-Rep--Bilingual--English---French----On-Site_R1715580\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Belleville-ON\/Customer-Service---Tech-Support-Rep--Bilingual--English---French----On-Site_R1715580\/apply\",\"job_requisition_id\":\"R1715580\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"christie.caldwell@concentrix.com\"},\"first_name\":\"Christie Caldwell (100602632)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715580\",\"wid\":\"5b995f0599cb101d350719768a900000\",\"descriptor\":\"Customer Service \/ Tech Support Rep (Bilingual: English \/ French) \u2013 On-Site\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1687\",\"campaign_id\":\"214\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1715011\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Dutch and French -speaking) - On-site FA02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona (on-site)\",\"long_description\":\"<div><div><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/div><\/div><div><p>Want to be part of an innovative and growing team?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p>\u00a0\u00a0<\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Barcelona (on-site),\u00a0<\/b>you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p>This is\u00a0a great opportunity\u00a0to experience the power of\u00a0what\u2019s\u00a0next and develop \u201cfriends for life\u201d at the same time.\u00a0We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>As a Customer Service Representative in our team, you will:\u00a0\u00a0<\/p><p><\/p><p>- Handle calls through CRM agent portal\u00a0<br \/>- Create quotations and orders via SAP system\u00a0<br \/>-\u00a0Expedite\u00a0and communicate expected delivery times to customers\u00a0<br \/>- Offer basic product advice to individual customer needs (at least catalogue knowledge)\u00a0<br \/>- Provide first level technical\u00a0assistance\u00a0to help customers\u00a0identify\u00a0their requirements for products and services\u00a0<br \/>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our\u00a0game-changers\u00a0with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Have a proficient or bilingual level of Dutch and French &#43; advanced English<br \/>- Are minimum a high school graduate\u00a0<br \/>- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance\u00a0<br \/>- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness\u00a0<br \/>- Have a business mindset will help you engage better with your contacts\u00a0<\/p><p><\/p><p>Don\u2019t\u00a0meet every requirement? No worries.\u00a0We\u2019re\u00a0dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you\u00a0don\u2019t\u00a0check every box, we still encourage you to apply.\u00a0We\u2019ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this one or another role.\u00a0\u00a0<br \/>\u00a0<\/p><p><b>What\u2019s\u00a0in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.\u00a0That\u2019s\u00a0why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>- Full time\u00a039 hours\/week\u00a0permanent contract: Monday to Friday from 08:00 to 17.00<\/p><p>- Salary:\u00a021 000\u00a0euros\u00a0gross\/year &#43; 4000 euros gross\/year in bonus<\/p><p>- Great office location in Barcelona\u00a0<\/p><p>- Friends hunting (referral) bonus\u00a0\u00a0<\/p><p>- Full paid training about the company and the project you will be working on\u00a0\u00a0<\/p><p>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><span>R1715011<\/span><\/p><\/div>\",\"ats_external_id\":\"R1715011\",\"location\":\"Barcelona, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"285.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-11T16:07:00.774+02:00\",\"created_at\":\"2026-03-18T11:05:25.010+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"mariaauxiliadora.ortiz@concentrix.com\"},\"first_name\":\"Ortiz, Maria Auxiliadora\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102538881\",\"wid\":\"da7d7d2449a21010333d8876bb880001\",\"descriptor\":\"Maria Auxiliadora Ortiz (102538881)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370917\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Dutch-speaking----On-site-FA02_R1715011\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Dutch-speaking----On-site-FA02_R1715011\/apply\",\"job_requisition_id\":\"R1715011\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7e2140314d3b101fca0c00084f3b0000\",\"descriptor\":\"20000 - Festo - WHSBTSPAIN127\",\"reference_id\":\"WHSBTSPAIN127\",\"custom_reference_id\":\"WHSBTSPAIN127\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"bcbf993a77a1101fcb95122aeb2e0000\",\"descriptor\":\"W0ZO86 P_Sbt_Spain_Festo\",\"reference_id\":\"W0ZO86\",\"custom_reference_id\":\"W0ZO86\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jessica.maestrelli@concentrix.com\"},\"first_name\":\"Jessica Maestrelli (102539173)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715011\",\"wid\":\"504b4c2ae4fd101ce2e42c618f640000\",\"descriptor\":\"Customer Service Representative (Dutch and French -speaking) - On-site FA02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1594\",\"campaign_id\":\"65\",\"campaign_title\":\"Horeca FR Outbound\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Outbound B2B - Francese Fluente - Full Remote\",\"street\":null,\"address\":null,\"city\":\"Lavoro Da Casa\",\"state\":\"\",\"postal_code\":\"\",\"region\":\"Italia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>UNISCITI A NOI E FAI CRESCERE LA TUA CARRIERA!<\/strong><\/p>\\n<p>Sei pront* a entrare in un'azienda globale, dinamica e in rapidissima espansione, dove la tua crescita professionale &egrave; la nostra priorit&agrave;?<\/p>\\n<p><strong>CERCHIAMO TE!<\/strong><\/p>\\n<p>Aiutaci a offrire esperienze eccezionali nella <strong>creazione di opportunit&agrave; commerciali<\/strong> per uno dei nostri prestigiosi clienti. Unisciti a noi per contribuire al successo e alla crescita del nostro team!<\/p>\\n<p><strong>IL TUO RUOLO:<\/strong> Entrando nel nostro team multilingue, ti occuperai di:<\/p>\\n<ul>\\n<li><strong>Accogliere i clienti<\/strong>&nbsp;con un sorriso, creando un'atmosfera amichevole e professionale.<\/li>\\n<li><strong>Sviluppare relazioni strategiche<\/strong>&nbsp;per massimizzare ogni opportunit&agrave; di contatto e raggiungere i tuoi obiettivi.<\/li>\\n<li><strong>Essere esperti<\/strong>&nbsp;dei servizi e prodotti del committente, garantendo un servizio clienti impeccabile.<\/li>\\n<\/ul>\\n<p><strong>COSA CERCHIAMO IN TE:<\/strong><\/p>\\n<ul>\\n<li>Diploma di Scuola Superiore (minimo richiesto).<\/li>\\n<li>Pregressa esperienza in ambito commerciale o customer care (per esempio: call back, presa appuntamenti)<\/li>\\n<li>Padronanza di Windows e Office.<\/li>\\n<li>Disponibilit&agrave; a lavorare 5 giorni a settimana (Lun-Ven).<\/li>\\n<li>Lavoro da Casa (sar&agrave; necessaria una connessione fissa).<\/li>\\n<li><strong>Fluente in Francese, minimo C1.<\/strong><\/li>\\n<\/ul>\\n<p><strong>COSA TI OFFRIAMO:<\/strong><\/p>\\n<ul>\\n<li>Contratto di Collaborazione: 8,65&euro; l'ora.<\/li>\\n<li>Incentivi bonus al raggiungimento degli obiettivi.<\/li>\\n<li>Un ambiente di lavoro internazionale e stimolante, con aree relax.<\/li>\\n<li>Accesso h24 alla piattaforma di LinkedIn Learning, con migliaia di corsi gratuiti per il tuo sviluppo professionale.<\/li>\\n<li>Un PC aziendale per supportare il tuo lavoro.<\/li>\\n<li>Formazione iniziale retribuita per garantirti il successo fin dall'inizio.<\/li>\\n<\/ul>\\n<p><strong>NON ASPETTARE! CANDIDATI SUBITO!<\/strong><\/p>\\n<p>Unisciti a noi e fai la differenza nella <strong>creazione di opportunit&agrave; commerciali<\/strong>!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"4090864682\",\"location\":\"Lavoro Da Casa, Italia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T01:59:06.558+02:00\",\"created_at\":\"2026-03-18T09:42:56.737+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NQ?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1191\",\"campaign_id\":\"14503\",\"campaign_title\":\"Sr. Product Lead (TCF) R1710056\",\"campaign_type\":\"job_application\",\"job_title\":\"Product Manager\",\"street\":\"ROU Cluj - 3-5 Campul Painii street\",\"address\":\"ROU Cluj - 3-5 Campul Painii street\",\"city\":\"Cluj\",\"state\":\"Cluj\",\"postal_code\":\"400394\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span>Job Description<\/span><\/p><p><span><b>Product Manager \u2013 Platform Services\u00a0<\/b><\/span><\/p><p><\/p><p><span><b>About the Role<\/b><\/span><\/p><p><span>Concentrix is building the next generation of platform services that power our global customer experience ecosystem \u2014 from secure identity management to intelligent data products. We\u2019re looking for a <b>Product Manager<\/b> who can help us take these foundational capabilities to the next level.<\/span><\/p><p><span>You\u2019ll join a collaborative, global team of product managers, designers, and engineers driving innovation across our internal developer platforms. You will be shaping the roadmap for our <b>identity, data and shared services <\/b>products.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>What You\u2019ll Do<\/b><\/span><\/p><ul><li><span><span><b>Own and evolve<\/b> the roadmap and backlog for IAM, data management and shared services products.<\/span><\/span><\/li><li><span><span><b>Define and refine product requirements<\/b> in partnership with design and engineering teams.<\/span><\/span><\/li><li><span><span><b>Collaborate with development teams<\/b> to deliver secure, scalable, and reliable platform capabilities.<\/span><\/span><\/li><li><span><span><b>Contribute to alignment<\/b> across products and domains on APIs, data standards, and shared tools.<\/span><\/span><\/li><li><span><span><b>Advance data governance and internal analytics<\/b> within the platform ecosystem.<\/span><\/span><\/li><li><span><span><b>Champion developer experience<\/b> \u2014 ensuring our internal teams have the tools and data they need to build great products efficiently.<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>What You Bring<\/b><\/span><\/p><ul><li><span><span>12\u201315&#43; years of product management experience (mid to senior-level).<\/span><\/span><\/li><li><span><span>Solid understanding of <b>platform or data products<\/b> \u2014 experience with CIAM, APIs, or data pipelines is a strong plus.<\/span><\/span><\/li><li><span><span>Comfortable working with <b>APIs, SQL, data models, and cloud-based architectures<\/b>.<\/span><\/span><\/li><li><span><span>Proficiency in <b>Agile\/Scrum<\/b> and <b>Jira<\/b>.<\/span><\/span><\/li><li><span><span>Strong analytical and problem-solving mindset; able to simplify complexity and communicate clearly.<\/span><\/span><\/li><li><span><span>Experience collaborating in <b>global, cross-functional teams<\/b>.<\/span><\/span><\/li><li><span>Curiosity, pragmatism, and a bias for action.<\/span><\/li><li><span>Profficiency in Romanian and English<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1710056\",\"location\":\"Cluj, Cluj\",\"job_type\":\"full_time\",\"salary\":\"40355.83\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-03-27T08:58:22.724+08:00\",\"created_at\":\"2026-03-17T18:06:17.163+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDUwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Product-Manager_R1710056\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"organization_reference_id\":\"WRO04\"},\"location\":{\"city\":\"Cluj\",\"state\":\"Cluj\",\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"400394\",\"primary_location\":{\"id\":\"RO-CLU-CORAT-01\",\"wid\":\"d336840d2e5c101d47944650f1190000\",\"descriptor\":\"ROU Cluj - 3-5 Campul Painii street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0179\",\"descriptor\":\"Sr. Product Lead (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364846\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Product-Manager_R1710056\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Product-Manager_R1710056\/apply\",\"job_requisition_id\":\"R1710056\"}],\"organizations\":[{\"wid\":\"045b8b6ce8b3101d160c9264c64b0000\",\"descriptor\":\"25340 - OPEXOTHER - 980007868\",\"reference_id\":\"980007868\",\"custom_reference_id\":\"980007868\",\"company_reference_id\":null},{\"wid\":\"9aea11be913a101def74f394c1710000\",\"descriptor\":\"W0ZYUP Gpo Product Owners\",\"reference_id\":\"W0ZYUP\",\"custom_reference_id\":\"W0ZYUP\",\"company_reference_id\":null},{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO04\"},{\"wid\":\"8cfdc0b150f7105bbcca26298c6e0000\",\"descriptor\":\"(CORP) GPO Product Architecture & Strategy\",\"reference_id\":\"GPOARCHSTRAT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ronald.borsi@concentrix.com\"},\"first_name\":\"Ronald Borsi (103352634)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1710056\",\"wid\":\"0424608bc8471004871ab53309300000\",\"descriptor\":\"Product Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T6\",\"wid\":\"f9684f95ad76101063968e973cb30000\",\"descriptor\":\"Grade T6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1192\",\"campaign_id\":\"14502\",\"campaign_title\":\"Operations Manager I R1714953\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager - Luxury retail and Call center\",\"street\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"address\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":null,\"country\":\"United Arab Emirates\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1714953\",\"location\":\"Dubai, Dubai\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.722+08:00\",\"created_at\":\"2026-03-17T16:11:06.272+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDUwMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Operations-Manager---Luxury-retail-and-Call-center_R1714953\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Dubai\",\"state\":\"Dubai\",\"country\":{\"wid\":\"7b4fa1f369bd4604ba3692682fcbe345\",\"iso2\":\"AE\",\"iso3\":\"ARE\",\"descriptor\":\"United Arab Emirates\",\"iso_numeric\":\"784\"},\"postal_code\":null,\"primary_location\":{\"id\":\"AE-DUB-COMME-01\",\"wid\":\"4258507413e40112bbcbfba7a79d0000\",\"descriptor\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marsha.joseph@concentrix.com\"},\"first_name\":\"Joseph, Marsha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101923669\",\"wid\":\"289a66e9e81401031eaaed6baca70000\",\"descriptor\":\"Marsha Joseph (101923669)[C]\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364843\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Operations-Manager---Luxury-retail-and-Call-center_R1714953\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Operations-Manager---Luxury-retail-and-Call-center_R1714953\/apply\",\"job_requisition_id\":\"R1714953\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"trupti.kothari@concentrix.com\"},\"first_name\":\"Trupti Kothari (985410)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714953\",\"wid\":\"1722b2173b90101cdaeb641cb6920000\",\"descriptor\":\"Operations Manager - Luxury retail and Call center\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1193\",\"campaign_id\":\"14496\",\"campaign_title\":\"Technical II, IT Operations (TCF) R1709629\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical II\",\"street\":\"ZAF Durban  - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"address\":\"ZAF Durban  - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":\"4320\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<ul><li>Provides end user support across the organization\u2019s desktop, network, telephony, and application(s) environment. The candidate will maintain, analyze, troubleshoot and repair\/replace\/upgrade computer systems, hardware, software, and computer peripherals, as well as serve as an escalation point to ensure tickets\/incidents are resolved according to SLAs. The position requires excellent communication skills, attention to detail and problem-solving capabilities. This position also regularly exercises discretion and judgment to determine priorities, appropriate action plans and is accountable from end to end to ensure the on-premises network is up and running correctly.<\/li><\/ul><p><\/p><p><\/p><ul><li>Active participation in Incident Management. In case of Sev1 incidents, validate from production floor all the artifacts and extract details like Ping\/Trace Route and initiate troubleshooting session with all platforms to isolate the problem.\u00a0<\/li><\/ul><ul><li>Ensure completion\/addition\/modification of Backup is managed &amp; monitored daily. Managing Tape inventory for Concentrix &amp; Customer owned Tapes and moving them weekly to off-site location. Catering to restoration of data on requests received from Business.\u00a0<\/li><\/ul><ul><li>Supporting new Transitions on Image &amp; Desktops Readiness.\u00a0<\/li><\/ul><ul><li>Ensuring all PCI, HIPPA accounts are IT security compliant as per PCI, HIPPA etc. guidelines.\u00a0\u00a0<\/li><\/ul><ul><li>All security controls are implemented starting with Active Directory group policy deployment on all production desktops.\u00a0<\/li><\/ul><ul><li>Support BCP test for IT infrastructure, links\/firewalls specific to all accounts. Documenting failover tests for Firewall, Network, Servers AD\/DNS\/DHCP services, PA &amp; BA switch testing to ensure we are compliant with BCP guidelines and contractual obligations to the customer.\u00a0<\/li><\/ul><ul><li>Ensuring compliance &amp; security for the site. Maintaining system compliance &amp; audits as per COPC, ISO 27001 etc. standards &amp; ensure 100% contract compliance.\u00a0<\/li><\/ul><ul><li>L1 support for all network, server &amp; voice infrastructure for CNX and client owned equipment as applicable.\u00a0<\/li><\/ul><ul><li>SSAE activity.\u00a0<\/li><\/ul><ul><li>HDD encryption on end points, Desktop validation, OU Users Policy validation &amp; Computer OU Policy validation\u00a0<\/li><\/ul><ul><li>Tickets review of all pending tickets.\u00a0<\/li><\/ul><ul><li>Site Hardening testing.\u00a0<\/li><\/ul><ul><li>Validating these controls like printer permissions, AD Users &amp; computers permissions for restriction of c: drive permission, saving rights, software installation rights &amp; software deployment on desktops.\u00a0<\/li><\/ul><ul><li>Validation &amp; updating of images &amp; documents on SCCM servers to ensure all images are updated with latest patches, customer software, Service Packs etc.\u00a0<\/li><\/ul><ul><li>Measure &amp; support b\/w consumption of accounts and monthly reporting.\u00a0<\/li><\/ul><ul><li>Validation of Client Asset\/Software with client and ensuring all these assets are a part of inventory.\u00a0<\/li><\/ul><ul><li>Updating Daily\/Monthly\/Quarterly\/Half Yearly\/Yearly Health Checklist.\u00a0<\/li><\/ul><ul><li>Managing Local DNS \/DHCP\/File server\/Tivoli server for service delivery location as day-to-day operation to support Business.\u00a0\u00a0<\/li><\/ul><ul><li>Rotational Shifts, willing to work predominantly in night shifts, 24\/7 environment.\u00a0<\/li><\/ul><ul><li>Overseeing and managing a team of 5-10 people.\u00a0<\/li><\/ul><ul><li>Scheduling work hours &amp; shifts, providing real time feedback on resource performance, assisting in hiring activities, providing reports &amp; updates to management.\u00a0<\/li><li><span>Complete all assigned, mandatory training within the timeframe provided.<\/span><\/li><li><span>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports.<\/span><\/li><\/ul><p><\/p><p><b>Requirements:<\/b><\/p><ul><li>6.5&#43; years\u2019 experience supporting desktop\/laptop hardware and software in a Windows-based PC\/LAN environment or equivalent\u00a0\u00a0\u00a0<\/li><\/ul><ul><li>Bachelor&#39;s Degree\/Postgraduate (In IT\/Computer Applications\/Electronics)\u00a0<\/li><\/ul><ul><li>ITIL V3, MCSE, CCNA or similar certifications preferred\u00a0<\/li><\/ul><ul><li>Knowledge of Windows, Network, Voice\u00a0<\/li><\/ul><ul><li>Knowledge of ITIL V3 Framework\u00a0<\/li><\/ul><ul><li>Proven problem management, incident management, customer\/client management, change management, RCA and ticket analysis experience.\u00a0<\/li><\/ul><ul><li>Intermediate understanding of Enterprise Networks, Active Directory set up &amp; Windows servers\u00a0<\/li><\/ul><ul><li>Demonstrable experience in ticket resolution using Remedy and ITIL based framework, maintaining systems compliance and audits as per ISO\/IEC 27001:2013, ISO 22301 Business Continuity &amp; PCI\u00a0<\/li><\/ul><ul><li>Flexibility to stretch &amp; deliver within timelines.\u00a0\u00a0<\/li><\/ul>\",\"ats_external_id\":\"R1709629\",\"location\":\"Durban, Kwazulu-Natal\",\"job_type\":\"full_time\",\"salary\":\"36000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-05-13T22:11:49.277+08:00\",\"created_at\":\"2026-03-17T06:06:51.622+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Durban----2-Ncondo-Place-Ridgeside-Drive-Umhlanga-Ridge\/Technical-II_R1709629\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"organization_reference_id\":\"WZA03\"},\"location\":{\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"country\":{\"wid\":\"4db3c26940b944919b83612cc1193eed\",\"iso2\":\"ZA\",\"iso3\":\"ZAF\",\"descriptor\":\"South Africa\",\"iso_numeric\":\"710\"},\"postal_code\":\"4320\",\"primary_location\":{\"id\":\"ZA-DUR-RIDGE-02\",\"wid\":\"90cf9de41c12101d4cd760c773160000\",\"descriptor\":\"ZAF Durban  - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"myrna.fawzy@concentrix.com\"},\"first_name\":\"Fawzy, Myrna Emad\"},\"categories\":[{\"descriptor\":\"CF IT Operations\"}],\"recruiters\":[{\"id\":\"101983895\",\"wid\":\"1dc2b25fd722011f695301d0af3b0000\",\"descriptor\":\"Myrna Emad Fawzy (101983895)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0455\",\"descriptor\":\"Technical II, IT Operations (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372379\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Durban----2-Ncondo-Place-Ridgeside-Drive-Umhlanga-Ridge\/Technical-II_R1709629\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Durban----2-Ncondo-Place-Ridgeside-Drive-Umhlanga-Ridge\/Technical-II_R1709629\/apply\",\"job_requisition_id\":\"R1709629\"}],\"organizations\":[{\"wid\":\"7db7f34606d71015713ee3408a8a0000\",\"descriptor\":\"W0ZV80 Site_Cso Other\",\"reference_id\":\"W0ZV80\",\"custom_reference_id\":\"W0ZV80\",\"company_reference_id\":null},{\"wid\":\"765b4e7c561610156f07db05007f0000\",\"descriptor\":\"23125 - Opexother - SITECSOTH\",\"reference_id\":\"SITECSOTH\",\"custom_reference_id\":\"SITECSOTH\",\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"custom_reference_id\":null,\"company_reference_id\":\"WZA03\"},{\"wid\":\"613f8b27b3fb10165c6111f1d1d80000\",\"descriptor\":\"(SITE) IT - OPERATIONS\",\"reference_id\":\"SITITOPERATIONS\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"amit.singh45@concentrix.com\"},\"first_name\":\"Amit Singh (103241359)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1709629\",\"wid\":\"7c24bb32d488101b59417a1caf290000\",\"descriptor\":\"Technical II\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><\/p><ul><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1194\",\"campaign_id\":\"14492\",\"campaign_title\":\"Specialist, Operations Reporting R1711991\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Analyst\",\"street\":\"PHL Cebu City - Arcenas\",\"address\":\"PHL Cebu City - Arcenas\",\"city\":\"Cebu City\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Business Analyst will support data visualization, reporting, and analysis needs across the organization. This role is responsible for transforming raw data into meaningful dashboards, reports, and insights that guide operational decision making. The ideal candidate possesses strong analytical skills, attention to detail, and the ability to translate business requirements into effective data solutions.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><p><\/p><p><b><i>Dashboard &amp; Reporting Development<\/i><\/b><\/p><ul><li>Convert Excel-based reports into interactive Tableau dashboards. <i>(Low complexity)<\/i><\/li><li>Build new dashboards or structured datasets based on requested criteria, including required data columns and filters. <i>(Low\u2013Medium complexity)<\/i><\/li><li>Develop dashboards incorporating customized fields, Tableau-approved SQL formulas, or other calculated fields. <i>(Medium complexity)<\/i><\/li><li>Create advanced analytical views such as:<ul><li>Fleet performance trends<\/li><li>Time-of-day impact analysis<\/li><li>Theoretical or scenario-based modeling (e.g., impact of changing support hours)<\/li><\/ul><\/li><li>Ensure all dashboards and reports reflect accurate data, proper filters, and user\u2011friendly layouts.<\/li><\/ul><p><\/p><p><b><i>Data Analysis &amp; Problem-Solving<\/i><\/b><\/p><ul><li>Analyze data to identify trends, patterns, and insights aligned with stakeholder requests.<\/li><li>Validate data accuracy and troubleshoot inconsistencies or gaps.<\/li><li>Dive deep into complex data issues\u2014persists in \u201cdigging\u201d until answers or root causes are identified.<\/li><li>Understand business requirements and how the underlying data supports those needs.<\/li><\/ul><p><\/p><p><b><i>Technical Support &amp; Collaboration<\/i><\/b><\/p><ul><li>Work closely with stakeholders to clarify requirements and ensure delivered dashboards meet expectations.<\/li><li>Collaborate with operations, analytics, and IT teams to validate data sources and logic.<\/li><li>Document dashboard logic, definitions, formulas, and workflows.<\/li><\/ul>\",\"ats_external_id\":\"R1711991\",\"location\":\"Cebu City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"910000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-03-27T08:56:54.667+08:00\",\"created_at\":\"2026-03-17T02:04:11.312+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ5Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Business-Analyst_R1711991\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Reporting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Cebu City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-ARCEN-Y0\",\"wid\":\"b67da9176e3d1062f9e3a669fdb8c270\",\"descriptor\":\"PHL Cebu City - Arcenas\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"lyra.lomocso@concentrix.com\"},\"first_name\":\"Lomocso, Lyra Melissa\"},\"categories\":[{\"descriptor\":\"CF Operations Reporting\"}],\"recruiters\":[{\"id\":\"101518664\",\"wid\":\"7e978fab56340138f5378e43ce48909a\",\"descriptor\":\"Lyra Melissa Lomocso (101518664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0765\",\"descriptor\":\"Specialist, Operations Reporting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364793\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Business-Analyst_R1711991\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Business-Analyst_R1711991\/apply\",\"job_requisition_id\":\"R1711991\"}],\"organizations\":[{\"wid\":\"f9af6d726098015cae566b203c0690c2\",\"descriptor\":\"COGS (SITE) Ops Support Billable Direct\",\"reference_id\":\"OPSSPPTBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"1912cb3971d8100615fd6ef22b9f0000\",\"descriptor\":\"W0ZUD7 NAUTILUSHYOSUNG Dispatch_CS_BLND_T2.5\",\"reference_id\":\"W0ZUD7\",\"custom_reference_id\":\"W0ZUD7\",\"company_reference_id\":null},{\"wid\":\"d8091854ecea100615643ed5d71c0000\",\"descriptor\":\"22739 - Nautilus Hyosung - 980004455\",\"reference_id\":\"980004455\",\"custom_reference_id\":\"980004455\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jaysonrey.jungco@concentrix.com\"},\"first_name\":\"Jayson Rey Jungco (100777848)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711991\",\"wid\":\"5b995f0599cb101cabff444541b20000\",\"descriptor\":\"Business Analyst\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Required Skills &amp; Qualifications<\/b><\/p><ul><li>Strong overall Microsoft Office skills<\/li><li>Proficient Excel skills (pivot tables, lookups, formulas, data cleaning)<\/li><li>Basic SQL scripting knowledge (joins, filtering, basic calculations)<\/li><li>Strong Tableau or Power BI dashboard creation skills<\/li><li>Strong analytical and problem-solving abilities<\/li><li>Ability to interpret and understand data in context of business requests<\/li><li>High mental agility and adaptability in a fast-paced environment<\/li><\/ul><p><\/p><div><\/div><p><b>Preferred Attributes<\/b><\/p><ul><li>Curious mindset with a drive to explore and solve complex data questions<\/li><li>Ability to communicate insights clearly to both technical and non\u2011technical audiences<\/li><li>Strong organizational skills and attention to detail<\/li><\/ul><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1195\",\"campaign_id\":\"14481\",\"campaign_title\":\"Specialist, Sales Development R1714639\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Development - Cold Calling exp required\",\"street\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\",\"address\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\",\"city\":null,\"state\":\"Cairo\",\"postal_code\":\"4730123\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1714639\",\"location\":\"Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.702+08:00\",\"created_at\":\"2026-03-16T20:08:35.786+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/B2B-Sales-Development---Cold-Calling-exp-required_R1714639\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"4730123\",\"primary_location\":{\"id\":\"EG-CAI-5THSE-01\",\"wid\":\"c26c745aa4a0101d4ec36af317a80000\",\"descriptor\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"yasmine.abdelwahedibrahim@concentrix.com\"},\"first_name\":\"Abdelwahed Ibrahim, Yasmine Sherif\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102146417\",\"wid\":\"5c727d2c0b0d10037388211837630000\",\"descriptor\":\"Yasmine Sherif Abdelwahed Ibrahim (102146417)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364782\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/B2B-Sales-Development---Cold-Calling-exp-required_R1714639\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/B2B-Sales-Development---Cold-Calling-exp-required_R1714639\/apply\",\"job_requisition_id\":\"R1714639\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.saadmohamed@concentrix.com\"},\"first_name\":\"Mahmoud Jamal (427427)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714639\",\"wid\":\"163ec871ad23101c943917fbef460000\",\"descriptor\":\"B2B Sales Development - Cold Calling exp required\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"193\",\"campaign_id\":\"603\",\"campaign_title\":\"B2B Tech Sales Spec \/ German \/ Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Sales Specialist with German\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Join us!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Duties and Responsibilities<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Attend customer meetings, conduct sales presentations, and deliver product\/service demonstrations in person and via phone<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide technical expertise in support of achieving selling goals<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prepare moderately complex technical proposals and presentations to support sales teams<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrate proficient solution selling abilities and effective, proactive customer\/client communications<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify and analyze customer\/client needs and develop intermediate range strategies on how to competitively meet needs<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise and support customers and sales teams on technical aspects of products and services, adhering to customer's needs and goals<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Utilize technical expertise to develop and execute thorough trainings, as needed<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify areas to help streamline and improve sales processes - recommend improvements to management<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide consistent follow up on opportunities or inquiries<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Evaluate the client's customer needs and propose potential solutions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage external competitive pressures and effectively handle objections to help retain customers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work with multiple stakeholders, building effective relationships with decision-makers at all levels<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The working hours for this role are <strong>M\/F from 09:00am till 18:00pm<\/strong> -Remote role<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Qualifications:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in&nbsp;<strong>English<\/strong> and <strong>German<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Decent prior experience working in a customer service or sales capacity preferred.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior success in achievement in individual and\/or team sales quota\/goals<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated ability to effectively communicate with customers in a fast-paced environment while developing positive customer relationships. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior experience in high volume calling required.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated aptitude to learn and optimize new technology and data. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advanced problem-solving skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent knowledge of MS Office programs &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills (verbal, written)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior experience working with&nbsp;<strong>Microsoft Dynamics<\/strong>,&nbsp;<strong>Salesforce<\/strong>&nbsp;or similar CRM required.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven success in the management of multiple priorities effectively<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mentoring, training, and career development programs&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Happiness programs and internal social events&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly food allowance&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Birthday Time Off&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Volunteer Time Off&nbsp;<br \/>&nbsp;<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Please send us your CV in <strong>English<\/strong>.&nbsp;<\/p>\\n<p>\u202f&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;<\/p>\\n<p>\u202f&nbsp;<\/p>\\n<p>Help us<strong> G.R.O.W. <\/strong>Join us!&nbsp;<\/p>\",\"ats_external_id\":\"4027266351\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-07T12:15:19.268+03:00\",\"created_at\":\"2026-03-16T15:24:36.472+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1707\",\"campaign_id\":\"596\",\"campaign_title\":\"GTM \/ DE \/ BER \/ Other \/ Crunchyroll \/ French-Italian-English\",\"campaign_type\":\"job_application\",\"job_title\":\"French - Italian - English Customer Service Agent (m\/f\/d) Chat Support\",\"street\":\"Andreasstra\u00dfe 10\",\"address\":\"Andreasstra\u00dfe 10\",\"city\":\"Berlin\",\"state\":null,\"postal_code\":\"10243\",\"region\":\"Berlin\",\"country\":\"Germany\",\"short_description\":\"Apply for this job opportunity!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Are you looking for a job that suits you and your life?<\/strong> Then this job is just right for you.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In this position as a <strong>French-Italian-English speaking Customer Service Representative (m\/f\/d)<\/strong> you will be the first point of contact for various customer enquiries by E-Mail and chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><br \/><strong>With the following conditions: <\/strong><\/p>\\n<p>Start at the next possible date | full time | at our location in Berlin - Andreasstra&szlig;e 10 | Monday - Sunday from 8.00 a.m. &ndash; 6.00 p.m. | Support languages: <strong>French (C1), Italian (B2) and English (B2)<\/strong> | <strong>&euro;2600 gross\/month<\/strong>&nbsp;| temporary contract<\/p>\\n<p><br \/><strong>Does that fit in with your everyday life?<\/strong> Perfect! Then it's our turn &ndash; read on and let us impress you, just as we impress our employees day after day. We&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo;, and &ldquo;Best Company Culture&rdquo;, year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What you will do in this role<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">As a <strong>Customer Service Representative (m\/f\/d)<\/strong>&nbsp;in our team you will:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Receive requests via <strong>e-mail and chat.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Support the customer with inquiries regarding their account, subscriptions, billing and all kinds of products and services.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Provide <strong>assistance<\/strong> in the event of technical issues and malfunctions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Work with other departments to <strong>solve any issues that are raised<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\"><strong>Guarantee the clients standards<\/strong> with competent service and conscientious documentation.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Your qualifications<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix is a great match if you:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are fluently in <strong>word and speech in French <\/strong>(minimum C1) and have <strong>very good command of Italian <\/strong>as well as <strong>English<\/strong> (at least B2 level).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Have suitable professional experience in <strong>customer service<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Have good computer and technical skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have <strong>excellent communication, interpersonal, and customer service skills.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>Ideally you already have:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\">Knowledge in the <strong>Anime and Manga<\/strong> scene.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t meet every requirement? No worries. <\/strong>We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What&rsquo;s in it for you<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>You will receive a fixed monthly salary, which is supplemented by an attractive bonus. You can expect<strong>&nbsp;&euro;2600 gross\/month<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Join us full-time (from 40 hours\/week).<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>You will start with an in-depth <strong>(full-time) training<\/strong> programme run by certified trainers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>In addition, you will receive regular <strong>coaching, fresh-ups and development training<\/strong>, which will also be of benefit to your personal development.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>A variety of online shopping discounts<\/strong>, especially for Concentrix employees, allow you to save big.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Stay fit &ndash; take advantage of our range of sports offers with a <strong>supported membership at selected gyms<\/strong>.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Your professional and personal development is our priority &ndash; <strong>we therefore provide free access to LinkedIn Learning<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>We <strong>highly value internal career opportunities<\/strong>, even worldwide.<\/p>\\n<\/li>\\n<li>You can expect an open and motivated team that is eager to welcome you to Concentrix.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Want to get started with us?<\/h4>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. <strong>Apply today<\/strong> and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><span data-teams=\\\"true\\\"><strong>Do you have any questions?<\/strong><br \/>Our virtual assistant &ldquo;Dot&rdquo; is available around the clock and happy to help you via WhatsApp at 01525 7294145 or via Facebook Messenger.<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your future place of work<\/strong><br \/>Concentrix Global Services Gmbh&nbsp; <br \/>Andreasstra&szlig;e 10, 10243 Berlin<\/p>\\n<div>\\n<p>Internal job ID: R1714222<\/p>\\n<\/div>\\n<h4>Concentrix is an equal opportunity employer<\/h4>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><em>Diversity and equal opportunities are core values at Concentrix. We therefore actively encourage applications from people with disabilities. Severely disabled people and people of equal status are given preference if they are equally qualified. We offer individual support to provide the ideal position for you.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<h4>Eligibility to work<\/h4>\\n<p>In accordance with <strong>German <\/strong>law, only applicants who are legally authorized to work in <strong>Germany <\/strong>will be considered for this position. &nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"3197063669\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"2600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-29T16:04:31.196+02:00\",\"created_at\":\"2026-03-16T14:50:48.614+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTY?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1751\",\"campaign_id\":\"28\",\"campaign_title\":\"Temu\/Ukrainian\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Agent with Ukrainian\",\"street\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"address\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"city\":\"Tbilisi\",\"state\":null,\"postal_code\":\"0179\",\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">We are happy to share that Georgia is the newest location on the Concentrix map! Join our team and start your career journey with us. We are just a few clicks away!<\/p>\\n<p>Concentrix is \u200b\u200ban employer with an extremely diverse portfolio and combines everything you desire from your new job: dynamics, teamwork, diversity and much more! Whether you are a student, novice or already have an established profession in the field of commerce, finance or technical field, regardless of your ability to work on full or part-time, we can help you develop in a healthy working environment, building together a positive customer service atmosphere. The employees in our offices create fruitful communication with the end customers of our partners via phone, chat or email.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>All that we expect from you:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Excellent customer service, focused on all enquiries and provided services<\/p>\\n<\/li>\\n<li>\\n<p>Finding the right solution for each individual problem<\/p>\\n<\/li>\\n<li>\\n<p>Providing all necessary information for new products and promotions<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You have the necessary skills that we are looking for!<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Good communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent written and spoken Ukrainian<\/p>\\n<\/li>\\n<li>\\n<p>Level of English B1<\/p>\\n<\/li>\\n<li>\\n<p>High school diploma<\/p>\\n<\/li>\\n<li>\\n<p>Problem-solving skills to find the right solution for any issue<\/p>\\n<\/li>\\n<li>\\n<p>Solid computer skills<\/p>\\n<\/li>\\n<li>\\n<p>Flexibility and positive attitude<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix offers:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Flexible working hours, ensuring a good work-life balance<\/p>\\n<\/li>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"2116127653\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T03:59:09.773+04:00\",\"created_at\":\"2026-03-16T14:31:47.299+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1708\",\"campaign_id\":\"594\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ DB\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) deutscher Bank Support - 100% Homeoffice\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Bewirb dich jetzt im Homeoffice in Ungarn!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong><span data-olk-copy-source=\\\"MessageBody\\\">Du sprichst Deutsch und lebst in Ungarn?<\/span><\/strong>&nbsp;Dann ist unsere 100% Remote Customer Service Stelle genau das richtige f&uuml;r dich!<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Kundenberater (m\/w\/d) f&uuml;r eine namhafte Bank<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen.<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start ab sofort | Vollzeit oder Teilzeit, ab 30 Stunden pro Woche | 100% Homeoffice in Ungarn oder am Standort in P&eacute;cs | Servicezeiten: Montag - Samstag zwischen 07:00 und 22:00 Uhr, Sonntag zwischen 08:00 und 22:00 Uhr | 5-Tage-Woche | Inbound | Supportsprache: Deutsch &ndash; C1 | bis zu 562.000 HUF* brutto\/Monat | unbefristet&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Als <strong>Kundenberater (m\/w\/d) Bank Service<\/strong>&nbsp;in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong> und ein optimales Kundenerlebnis gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Als erster Ansprechpartner <strong>Kunden im telefonischen Support <\/strong>bei verschiedenen Servicethemen unterst&uuml;tzen. Im Detail bearbeitest du folgende Themen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fragen zur <strong>Einrichtung der Kunden-App beantworten.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Beim <strong>Telefon- und Online-Banking<\/strong> unterst&uuml;tzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Betreuung der Kartenaktivit&auml;ten<\/strong> (Sperrungen, Entsperrungen und Umtausch) &uuml;bernehmen.<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Auftr&auml;ge f&uuml;r Zahlungen entgegennehmen<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">Aufnahme von Phishing-F&auml;llen.<\/li>\\n<\/ul>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Alle Vorg&auml;nge<\/strong> sorgf&auml;ltig in der <strong>Datenbank erfassen<\/strong> und an die Bank &uuml;bermitteln.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanliegen <\/strong>an den entsprechenden Fachbereich <strong>weiterleiten <\/strong>oder auf Wunsch einen Termin in der Filiale vereinbaren.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse (C1 - C2)<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong> mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die&nbsp;<strong>Anforderungen an einen Remote-Arbeitsplatz erf&uuml;llen<\/strong> kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Die Servicezeiten (Montag - Samstag zwischen 07:00 und 22:00 Uhr, Sonntag zwischen 08:00 und 22:00 Uhr), flexibel abdecken kannst.<\/li>\\n<li class=\\\"css-v55p23\\\">Sicher im Umgang mit dem PC bist.<\/li>\\n<li>Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits <strong>Erfahrung im Bankwesen<\/strong>, in der <strong>Kundenbetreuung<\/strong> oder im <strong>Kundenservice<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li>Wir bieten dir einen&nbsp;<strong>100% Homeoffice-Arbeitsplatz<\/strong> ab deinem 2. Arbeitstag an. Die n&ouml;tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P&eacute;cs &uuml;bergeben.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit<\/strong>\u202f(ab\u202f30\u202fStd.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn in H&ouml;he von 3000 HUF<\/strong>, welcher durch eine individuelle, <strong>leistungsorientierte Verg&uuml;tung <\/strong>erg&auml;nzt wird.&nbsp; Es winken somit&nbsp;<strong>bis zu<\/strong><strong> 562.000 HUF* brutto\/Monat<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Profitiere zus&auml;tzlich vom <strong>Cafeteria-System und Fahrtkostenzusch&uuml;sse<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem (Vollzeit-)Training<\/strong>, das online von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen. <strong>Bewirb dich noch heute &uuml;ber unser Online-Formular<\/strong>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">100% Homeoffice in Ungarn<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em><\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>#WAH<br \/>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"1452099111\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-05-12T01:59:09.457+02:00\",\"created_at\":\"2026-03-16T07:29:41.929+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1196\",\"campaign_id\":\"14476\",\"campaign_title\":\"Associate Manager, B2B Sales R1714501\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Manager, B2B Sales\",\"street\":\"SLV San Salvador - Blvr. Sta. Elena\",\"address\":\"SLV San Salvador - Blvr. Sta. Elena\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01502\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"We are looking for an Associate Manager - Business to Business Sales!\\n \\nAre you passionate about driving business growth and leading successful teams? As an Associate Sales Manager, you'll oversee and inspire a dynamic team dedicated to generating revenue and fostering business growth. You will lead efforts in business development to grow one of our newest accounts . Build strategic client relationships alongside internal and external stakeholders and make a significant impact.\",\"long_description\":\"<p><span><span><b>You have:<\/b><\/span><\/span><\/p><ul><li><span>3 to 5 years of proven work experience in a leadership sales role (must)<\/span><\/li><li><span>3&#43; years of Sales B2B experience (must)<\/span><\/li><li><span>1&#43; years of BPO experience (desirable)<\/span><\/li><li><span>English Proficiency B2 (must)<\/span><\/li><li><span>Willingness to commute to our site located in Santa Elena, El Salvador<\/span><\/li><li><span>A passion for customer experience and driving team results<\/span><\/li><li><span>Experience in operations (BPO) and strategy building<\/span><\/li><li><span>Excellent Coaching history<\/span><\/li><li><span>A record of developing and retaining great employees<\/span><\/li><li><span>Experience maximizing revenue through best practices<\/span><\/li><li><span>Experience working with Salesforce.com or similar CRM<\/span><\/li><li><span>Experience finding solutions as a manager<\/span><\/li><li><span>Change Management skills<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b>You will:<\/b><\/span><\/span><\/p><ul><li><span>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/span><\/li><li><span>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/span><\/li><li><span>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/span><\/li><li><span>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/span><\/li><li><span>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/span><\/li><li><span>Be a point of escalation for our clients and respond promptly to any issues<\/span><\/li><li><span>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/span><\/li><li><span>Work with client contact on reporting and forecasting<\/span><\/li><li><span>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/span><\/li><li><span>Work with client contact on reporting and forecasting<\/span><\/li><li><span>Coordinate team incentives and Sales Performance Incentive Funds<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1714501\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.683+08:00\",\"created_at\":\"2026-03-14T06:03:40.809+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Associate-Manager--B2B-Sales_R1714501\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - Blvr. Sta. Elena\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3274\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364565\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Associate-Manager--B2B-Sales_R1714501\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Associate-Manager--B2B-Sales_R1714501\/apply\",\"job_requisition_id\":\"R1714501\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Mario Daza Moreno (103184902)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714501\",\"wid\":\"6718611de01d101bc96c2d774b0f0000\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1197\",\"campaign_id\":\"14474\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1714119\",\"campaign_type\":\"job_application\",\"job_title\":\"Copilot AI Security Consultant\",\"street\":\"PRT Work From Home - Indirect\",\"address\":\"PRT Work From Home - Indirect\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-223\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Copilot AI Security Consultant - Revised<\/b><\/p><p><\/p><p><b>Top Skills:<\/b><\/p><ul><li><b>Cloud Security Architecture (Microsoft Ecosystem)<\/b><ul><li>Expertise in Purview, Entra ID, Defender for Cloud Apps, Azure Policy, and M365 security configurations.<\/li><li>Ability to design secure identity and access management for Copilot AI.<\/li><li>Ability to build a framework for data security focused on Copilot AI usage.<\/li><\/ul><\/li><\/ul><ul><li><b>Copilot AI Governance Framework Design<\/b><ul><li>Skill in crafting governance models that addresses policy, access control, data protection, and risk management for generative AI tools like Copilot and Azure AI Foundry.<\/li><\/ul><\/li><li><b>Compliance &amp; Regulatory Alignment<\/b><ul><li>Understanding of GDPR, NIST AI Risk Management Framework, and privacy-by-design principles.<\/li><\/ul><\/li><li><b>Microsoft Purview &amp; Fabric Mastery<\/b><ul><li>Hands-on experience with data classification, labeling, DLP, and auditing using Microsoft Purview and Fabric to enforce data boundaries and prevent leakage.<\/li><\/ul><\/li><li><b>Consulting &amp; Executive Communication<\/b><ul><li>Ability to lead workshops, simplify complex technical topics, and present strategic recommendations to IT and business stakeholders.<\/li><\/ul><\/li><li><b>Incident Response &amp; Monitoring Strategy<\/b><ul><li>Designing proactive monitoring, auditing, and prompt injection, and data exfiltration scenarios.<\/li><\/ul><\/li><li><b>Responsible AI &amp; Risk Management<\/b><ul><li>Familiarity with model risk management, acceptable-use policies, and ethical AI deployment strategies.<\/li><\/ul><\/li><li><b>Program Delivery &amp; Stakeholder Engagement<\/b><\/li><li><b>Experience in building RACI models, risk registers, and aligning AI programs with business goals and customer commitments.<\/b><\/li><\/ul><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Lead customer workshops to assess Copilot AI readiness from identity, data, and compliance perspectives.<\/li><li>Define and articulate Copilot AI governance frameworks covering policy, access, data protection, and risk management.<\/li><li>Translate complex Microsoft security and compliance capabilities (Entra ID, Purview, Defender, M365, Azure AI) into actionable recommendations.<\/li><li>Advise on the secure enablement of generative AI tools such as Microsoft Copilot, Copilot Studio, and Azure AI Foundry<\/li><li>Design pragmatic approaches for data boundary enforcement, labeling, DLP, and prompt-safety controls.<\/li><li>Review identity and access management for Copilot Workloads\u2014MFA, Conditional Access, privileged identity controls, and just-in-time elevation.<\/li><li>Recommend monitoring, auditing, and incident-response strategies for Copilot AI misuse or data leakage.<\/li><li>Present findings and next steps to IT Management stakeholders with clear business and compliance implications.<\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li>5-10 years cloud security, compliance, or architecture, ideally in Enterprise Microsoft environments.<\/li><li>Proven experience advising enterprise customers on secure adoption of M365 &amp; Copilot AI workloads (Copilot, Copilot Chat, Copilot Studio, AI Foundry).<\/li><li>Hands-on knowledge of security, governance &amp; management on Microsoft Purview, Microsoft Fabric, AI Foundry, Microsoft 365 Administration<\/li><li>Working hands-on knowledge of security, governance &amp; management on Microsoft Entra, Defender for Cloud Apps, Azure Policy<\/li><li>Strong ability to lead short, outcome-driven consulting engagements and communicate with executives.<\/li><li>Excellent written and verbal communication skills, capable of simplifying complex security &amp; governance topics.<\/li><\/ul><p><\/p><p><b>Preferred experience<\/b><\/p><ul><li>Previous consulting or customer-facing experience at a major Microsoft partner.<\/li><li>Familiarity with AI governance frameworks, model risk management, and data-driven decisioning.<\/li><li>Working knowledge of Azure AI, AI Foundry, Microsoft Fabric security and compliance configurations.<\/li><li>Experience in building RACI models, acceptable-use policies, or risk registers for AI or cloud platforms.<\/li><li>Exposure to FinOps or cost optimization in Microsoft 365 and Azure environments<\/li><li>Understanding of responsible AI principles, privacy by design, and regulatory alignment (GDPR, ISO, NIST).<\/li><li>Prior experience with response plans for AI misuse<\/li><li>Understanding of ISO\/IEC 42001<\/li><\/ul><p><\/p><p><b>Preferred Certifications<\/b><\/p><ul><li>Microsoft Certified: Cybersecurity Architect Expert (SC-100)<\/li><li>Microsoft Certified: Information Protection Administrator (SC-401)<\/li><li>Microsoft Certified: Azure Security Engineer Associate (AZ-500)<\/li><li>Bonus: Microsoft Certified: Azure AI Engineer Associate (AI-102) or equivalent<\/li><\/ul><p><\/p><p><b>Upskilling:<\/b><\/p><ul><li>Data labeling, DLP and deeper Purview\/Fabric<\/li><\/ul>\",\"ats_external_id\":\"R1714119\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"0.87\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T08:24:42.145+08:00\",\"created_at\":\"2026-03-14T04:03:56.237+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-at-Home\/Copilot-AI-Security-Consultant_R1714119-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"210cfe4dbd93102cc216a4b739ec0000\",\"descriptor\":\"Concentrix Payment Services Espana, S.A.U. - Sucursal em Portugal\",\"reference_id\":\"WPT10\",\"organization_reference_id\":\"WPT10\"},\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-223\",\"primary_location\":{\"id\":\"PT-WFH-INDIR-01\",\"wid\":\"740544c0a47f0174536a76781f112a58\",\"descriptor\":\"PRT Work From Home - Indirect\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364544\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-at-Home\/Copilot-AI-Security-Consultant_R1714119-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-at-Home\/Copilot-AI-Security-Consultant_R1714119-1\/apply\",\"job_requisition_id\":\"R1714119\"}],\"organizations\":[{\"wid\":\"a8f2c01044fc10191d4e1378ccc90000\",\"descriptor\":\"W0ZYP5 Microsoft: Unified Customer As\",\"reference_id\":\"W0ZYP5\",\"custom_reference_id\":\"W0ZYP5\",\"company_reference_id\":null},{\"wid\":\"267369b699511018f8f1455cbfd40000\",\"descriptor\":\"25179 - MICROSOFT - 980007650\",\"reference_id\":\"980007650\",\"custom_reference_id\":\"980007650\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"210cfe4dbd93102cc216a4b739ec0000\",\"descriptor\":\"Concentrix Payment Services Espana, S.A.U. - Sucursal em Portugal\",\"reference_id\":\"WPT10\",\"custom_reference_id\":null,\"company_reference_id\":\"WPT10\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1714119\",\"wid\":\"6718611de01d101bc653694c84b60000\",\"descriptor\":\"Copilot AI Security Consultant\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1198\",\"campaign_id\":\"14472\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1714104\",\"campaign_type\":\"job_application\",\"job_title\":\"Copilot AI Security Consultant (M\/F\/D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>M\/F\/D<\/p><p><\/p><p><b>Copilot AI Security Consultant <\/b><\/p><p><\/p><p><b>Top Skills:<\/b><\/p><ul><li><b>Cloud Security Architecture (Microsoft Ecosystem)<\/b><ul><li>Expertise in Purview, Entra ID, Defender for Cloud Apps, Azure Policy, and M365 security configurations.<\/li><li>Ability to design secure identity and access management for Copilot AI.<\/li><li>Ability to build a framework for data security focused on Copilot AI usage.<\/li><\/ul><\/li><\/ul><ul><li><b>Copilot AI Governance Framework Design<\/b><ul><li>Skill in crafting governance models that addresses policy, access control, data protection, and risk management for generative AI tools like Copilot and Azure AI Foundry.<\/li><\/ul><\/li><li><b>Compliance &amp; Regulatory Alignment<\/b><ul><li>Understanding of GDPR, NIST AI Risk Management Framework, and privacy-by-design principles.<\/li><\/ul><\/li><li><b>Microsoft Purview &amp; Fabric Mastery<\/b><ul><li>Hands-on experience with data classification, labeling, DLP, and auditing using Microsoft Purview and Fabric to enforce data boundaries and prevent leakage.<\/li><\/ul><\/li><li><b>Consulting &amp; Executive Communication<\/b><ul><li>Ability to lead workshops, simplify complex technical topics, and present strategic recommendations to IT and business stakeholders.<\/li><\/ul><\/li><li><b>Incident Response &amp; Monitoring Strategy<\/b><ul><li>Designing proactive monitoring, auditing, and prompt injection, and data exfiltration scenarios.<\/li><\/ul><\/li><li><b>Responsible AI &amp; Risk Management<\/b><ul><li>Familiarity with model risk management, acceptable-use policies, and ethical AI deployment strategies.<\/li><\/ul><\/li><li><b>Program Delivery &amp; Stakeholder Engagement<\/b><\/li><li><b>Experience in building RACI models, risk registers, and aligning AI programs with business goals and customer commitments.<\/b><\/li><\/ul><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Lead customer workshops to assess Copilot AI readiness from identity, data, and compliance perspectives.<\/li><li>Define and articulate Copilot AI governance frameworks covering policy, access, data protection, and risk management.<\/li><li>Translate complex Microsoft security and compliance capabilities (Entra ID, Purview, Defender, M365, Azure AI) into actionable recommendations.<\/li><li>Advise on the secure enablement of generative AI tools such as Microsoft Copilot, Copilot Studio, and Azure AI Foundry<\/li><li>Design pragmatic approaches for data boundary enforcement, labeling, DLP, and prompt-safety controls.<\/li><li>Review identity and access management for Copilot Workloads\u2014MFA, Conditional Access, privileged identity controls, and just-in-time elevation.<\/li><li>Recommend monitoring, auditing, and incident-response strategies for Copilot AI misuse or data leakage.<\/li><li>Present findings and next steps to IT Management stakeholders with clear business and compliance implications.<\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li>5-10 years cloud security, compliance, or architecture, ideally in Enterprise Microsoft environments.<\/li><li>Proven experience advising enterprise customers on secure adoption of M365 &amp; Copilot AI workloads (Copilot, Copilot Chat, Copilot Studio, AI Foundry).<\/li><li>Hands-on knowledge of security, governance &amp; management on Microsoft Purview, Microsoft Fabric, AI Foundry, Microsoft 365 Administration<\/li><li>Working hands-on knowledge of security, governance &amp; management on Microsoft Entra, Defender for Cloud Apps, Azure Policy<\/li><li>Strong ability to lead short, outcome-driven consulting engagements and communicate with executives.<\/li><li>Excellent written and verbal communication skills, capable of simplifying complex security &amp; governance topics.<\/li><\/ul><p><\/p><p><b>Preferred experience<\/b><\/p><ul><li>Previous consulting or customer-facing experience at a major Microsoft partner.<\/li><li>Familiarity with AI governance frameworks, model risk management, and data-driven decisioning.<\/li><li>Working knowledge of Azure AI, AI Foundry, Microsoft Fabric security and compliance configurations.<\/li><li>Experience in building RACI models, acceptable-use policies, or risk registers for AI or cloud platforms.<\/li><li>Exposure to FinOps or cost optimization in Microsoft 365 and Azure environments<\/li><li>Understanding of responsible AI principles, privacy by design, and regulatory alignment (GDPR, ISO, NIST).<\/li><li>Prior experience with response plans for AI misuse<\/li><li>Understanding of ISO\/IEC 42001<\/li><\/ul><p><\/p><p><b>Preferred Certifications<\/b><\/p><ul><li>Microsoft Certified: Cybersecurity Architect Expert (SC-100)<\/li><li>Microsoft Certified: Information Protection Administrator (SC-401)<\/li><li>Microsoft Certified: Azure Security Engineer Associate (AZ-500)<\/li><li>Bonus: Microsoft Certified: Azure AI Engineer Associate (AI-102) or equivalent<\/li><\/ul><p><\/p><p><b>Upskilling:<\/b><\/p><ul><li>Data labeling, DLP and deeper Purview\/Fabric<\/li><\/ul>\",\"ats_external_id\":\"R1714104\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"0.85\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T22:05:33.964+08:00\",\"created_at\":\"2026-03-14T04:03:52.975+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Copilot-AI-Security-Consultant_R1714104\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jennifer.martin1@concentrix.com\"},\"first_name\":\"Martin, Jennifer Marie\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101884348\",\"wid\":\"79a95241520101cb7bf794f1500e03cd\",\"descriptor\":\"Rodina Sami Sedeeq Elsayed Ibrahim (\u0631\u0648\u062f\u064a\u0646\u0629 \u0627\u0644\u0633\u064a\u062f) (101884348)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366673\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Copilot-AI-Security-Consultant_R1714104\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Copilot-AI-Security-Consultant_R1714104\/apply\",\"job_requisition_id\":\"R1714104\"}],\"organizations\":[{\"wid\":\"a8f2c01044fc10191d4e1378ccc90000\",\"descriptor\":\"W0ZYP5 Microsoft: Unified Customer As\",\"reference_id\":\"W0ZYP5\",\"custom_reference_id\":\"W0ZYP5\",\"company_reference_id\":null},{\"wid\":\"267369b699511018f8f1455cbfd40000\",\"descriptor\":\"25179 - MICROSOFT - 980007650\",\"reference_id\":\"980007650\",\"custom_reference_id\":\"980007650\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1714104\",\"wid\":\"bd954aa805a3101bc5d83dd6987a0000\",\"descriptor\":\"Copilot AI Security Consultant (M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1199\",\"campaign_id\":\"14471\",\"campaign_title\":\"Associate, Training &amp; Quality R1714410\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Quality Analyst\",\"street\":\"SLV San Salvador - Blvr. Sta. Elena\",\"address\":\"SLV San Salvador - Blvr. Sta. Elena\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01502\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Sales, Quality Analyst is responsible for supporting single or multiple accounts. This position supports the designing of quality-related processes, taking a sample of all key customer-related quality processes, analysis of results, participating in problem-solving, and designing process improvement initiatives. He\/she participates in internal quality performance audits, system reviews, and overall application of the quality system across their respective accounts and region.\",\"long_description\":\"<div><div><div><p><\/p><p>Requirements:<\/p><ul><li><span>High School Diploma<\/span><\/li><li><span>B2 English level<\/span><\/li><li><span>2 - 4 Years of Experience as Quality Analyst<\/span><\/li><li><span>Professionalism and ability to build relationships.<\/span><\/li><li><span>Strong attention to detail.<\/span><\/li><li><span>Self-starter, sense of urgency, and works well under pressure.<\/span><\/li><li><span>Demonstrated ability to multitask, prioritize, and meet timelines on deliverables.<\/span><\/li><li><span>Proficient in Microsoft Office.<\/span><\/li><li><span>Strong communication skills, both written and verbal.<\/span><\/li><\/ul><p><\/p><p><span>Key Responsibilities:<span> <\/span><\/span><\/p><ul><li><span>Evaluate adherence to and efficiency of key customer-related quality processes that support the organization&#39;s ability to achieve business results and client satisfaction for multiple accounts within a single region<\/span><\/li><li><span>Initiate quality process changes to achieve desired business goals, client, and customer satisfaction for multiple accounts within a single region<\/span><\/li><li><span>Participate in call monitoring sessions and support root cause analysis to achieve desired business goals, client, and customer satisfaction for multiple accounts within a single region<\/span><\/li><li><span>Analyze results and trends on all quality metrics across multiple accounts; facilitate and lead performance improvement teams for multiple accounts within a single region<\/span><\/li><li><span>Provide feedback to Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners) on program-level Quality results\/trends across the region<\/span><\/li><li><span>Recommends and initiates organizational change, as appropriate for multiple accounts within a single region<\/span><\/li><li><span>Support management focus on review of key drivers, metrics, and operational processes in partnership with the primary Quality Manager<\/span><\/li><li><span>Maintain Quality governance activities, including but not limited to process documentation\/standardization, staff onboarding standards, establishing career paths, reporting standards, etc., for multiple accounts within a single region<\/span><\/li><li><span>Maintain the integrity of Quality data reporting, including input process, validation checks, and output alignment across their respective region<\/span><\/li><\/ul><p><\/p><\/div><\/div><div><\/div><\/div>\",\"ats_external_id\":\"R1714410\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.665+08:00\",\"created_at\":\"2026-03-14T02:06:17.026+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Sales-Quality-Analyst_R1714410\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bc6be3199f0000\",\"descriptor\":\"Onelink S.A. de C.V\",\"reference_id\":\"WSV03\",\"organization_reference_id\":\"WSV03\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - Blvr. Sta. Elena\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1671\",\"descriptor\":\"Associate, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364602\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Sales-Quality-Analyst_R1714410\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Sales-Quality-Analyst_R1714410\/apply\",\"job_requisition_id\":\"R1714410\"}],\"organizations\":[{\"wid\":\"501a28cad1ad101ac0bc6be3199f0000\",\"descriptor\":\"Onelink S.A. de C.V\",\"reference_id\":\"WSV03\",\"custom_reference_id\":null,\"company_reference_id\":\"WSV03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Mario Daza Moreno (103184902)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1714410\",\"wid\":\"0424608bc84710048a69e22c1fd10000\",\"descriptor\":\"Sales Quality Analyst\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1200\",\"campaign_id\":\"14467\",\"campaign_title\":\"Trainer I R1714380\",\"campaign_type\":\"job_application\",\"job_title\":\"Trainer with Polish\",\"street\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"address\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"city\":\"Katowice\",\"state\":\"Silesian\",\"postal_code\":\"40-083\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"Join Our Team as a Dynamic Trainer at Concentrix!\\n\\nAre you passionate about empowering others through innovative training techniques? Do you thrive in a fast-paced, vibrant environment where your creativity and expertise can truly make a difference? If so, we invite you to become a part of our team at Concentrix in a role that promises growth, excitement, and impact!\",\"long_description\":\"<p><\/p><p><span><span>As a <b>Trainer <\/b>, you will be the driving force behind our top-notch training programs, ensuring our workforce is prepared to deliver exceptional service. <\/span><\/span><\/p><p><\/p><h2><span><span><b>&#x1f4bc; <\/b><\/span><\/span><b><span><span>You Will<\/span><\/span><\/b><\/h2><ul><li><span><b>Lead with Purpose:<\/b> Guide and inspire agents in a dynamic classroom setting, monitoring their progress and providing essential coaching and feedback.<\/span><\/li><li><span><b>Engage Creatively:<\/b> Use innovative training techniques and interactive activities to captivate and motivate participants.<\/span><\/li><li><span><b>Facilitate Seamless Transitions:<\/b> Help trainees confidently step into their roles, meeting all competency standards.<\/span><\/li><li><span><b>Stay Cutting-Edge:<\/b> Keep yourself updated on the latest products and industry trends by participating in key meetings and calls.<\/span><\/li><li><span><b>Collaborate and Innovate:<\/b> Work closely with the Instructional Design team to create diverse and impactful training materials.<\/span><\/li><li><span><b>Drive Continuous Improvement:<\/b> Leverage feedback to continuously enhance our training programs.<\/span><\/li><\/ul><p><\/p><p><span><span><b>&#x1f464;Ideal Profile<\/b><\/span><\/span><\/p><ul><li><span><b>Experience Matters:<\/b> You have a solid background in training, coaching \/developing people - especially within the BPO\/CC industry.<\/span><\/li><li><span><b>Bilingual Excellence:<\/b> Fluent in <b>Polish (C1) <\/b>and <b>English (B2\/C1)<\/b>, you communicate effortlessly with a variety of audiences.<\/span><\/li><li><span><b>Soft Skills Superstar:<\/b> Your expertise in training methodologies pairs perfectly with your outstanding interpersonal skills.<\/span><\/li><li><span><b>Master Communicator:<\/b> Speaking to large groups feels natural, and you thrive in such settings.<\/span><\/li><li><span><b>Tech-Savvy:<\/b> Proficient in Microsoft Office, you can multitask and thrive under pressure.<\/span><\/li><li><span><b>Relationship Builder:<\/b> Detail-oriented and personable, you forge strong connections easily.<\/span><\/li><\/ul><p><\/p><h2><span><span><b>&#x1f381; Why You&#39;ll Love Working Here<\/b><\/span><\/span><\/h2><ul><li><span><b>Comprehensive Benefits:<\/b> Enjoy a full package including the <b>MyBenefit<\/b> system, private healthcare with <b>Luxmed<\/b>, and life insurance.<\/span><\/li><li><span><b>Growth Opportunities:<\/b> Access to a wealth of e-learning platforms to fuel your professional development.<\/span><\/li><li><span><b>Support Systems:<\/b> Benefit from our Employee Assistance Program offering psychological, managerial, legal, and financial counseling.<\/span><\/li><li><span><b>Language Development:<\/b> Enhance your skills with free language classes.<\/span><\/li><li><span><b>Fun and Engagement:<\/b> Participate in exciting events, contests, lotteries, and so much more!<\/span><\/li><li><span><b>Stable Employment:<\/b> Secure a full-time role with a reliable employment contract.<\/span><\/li><\/ul><p><\/p><p><span><span>Join us and be part of a journey where your contributions are valued, your potential is unleashed, and your career is set on a path to success. Apply today and let\u2019s create something extraordinary together!<\/span><\/span><\/p>\",\"ats_external_id\":\"R1714380\",\"location\":\"Katowice, Silesian\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T16:04:27.302+08:00\",\"created_at\":\"2026-03-14T00:07:28.676+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Trainer-with-Polish_R1714380\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Katowice\",\"state\":\"Silesian\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\"40-083\",\"primary_location\":{\"id\":\"PL-KAT-GLOBA-02\",\"wid\":\"d5acbea8f68110148e2dc19d4e460000\",\"descriptor\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\"}},\"languages\":[\"Polish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"natalia.zajac@concentrix.com\"},\"first_name\":\"Zaj\u0105c, Natalia\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"102971789\",\"wid\":\"9ce2d10d67b3100b771c3924feee0000\",\"descriptor\":\"Natalia Zaj\u0105c (102971789)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2555\",\"descriptor\":\"Trainer I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370608\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Trainer-with-Polish_R1714380\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Trainer-with-Polish_R1714380\/apply\",\"job_requisition_id\":\"R1714380\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"veronika.bagdasarian@concentrix.com\"},\"first_name\":\"Veronika Bagdasarian (102564627)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1714380\",\"wid\":\"0a9b4f24ead6101bbb4a1d96a8af0000\",\"descriptor\":\"Trainer with Polish\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1201\",\"campaign_id\":\"14465\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1714294\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Resiliency Engineer\",\"street\":\"ESP Barcelona - Malaga Spain Client Site\",\"address\":\"ESP Barcelona - Malaga Spain Client Site\",\"city\":\"Barcelona - Malaga\",\"state\":null,\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\",\"long_description\":\"<p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><h2><b>Overview<\/b><\/h2><p>Cloud Architect will support customers through focused technical engagements aimed at improving the reliability, continuity, and recoverability of their cloud environments. The architect will combine deep technical expertise in Microsoft Azure with a strong command of disaster recovery, business continuity, and operational resiliency processes, including the design and evaluation of Major Incident Response Plans (MIRPs).<\/p><p><\/p><p>This role requires the ability to assess both cloud infrastructure and resiliency processes end-to-end, identifying risks, aligning to best practices, and delivering clear, actionable recommendations that strengthen the customer\u2019s ability to withstand and recover from disruptions.<\/p><p><\/p><h2><b>Required Qualifications<\/b><\/h2><p>Minimum 5&#43; years of hands-on experience in the following areas:<\/p><ul><li><p>Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure.<\/p><\/li><li><p>Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup\/recovery, and monitoring services.<\/p><\/li><li><p>Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods.<\/p><\/li><li><p>Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.<\/p><\/li><li><p>Experience in business continuity planning, incident response coordination, and process maturity assessments.<\/p><\/li><li><p>Excellent communication and documentation skills for technical and executive stakeholders.<\/p><\/li><li><p>Background in technical consulting or assessment-based delivery engagements.<\/p><\/li><\/ul><p><\/p><h2><b>Certifications<\/b><\/h2><p>(Candidates will need to get certified within 3-4 months of joining if they are missing any of the following)<\/p><ul><li><p>Microsoft Certified: Azure Solutions Architect Expert<\/p><\/li><li><p>ITIL Foundation Certification<\/p><\/li><li><p>Microsoft Certified: Azure Administrator Associate<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1714294\",\"location\":\"Barcelona - Malaga\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.605+08:00\",\"created_at\":\"2026-03-13T22:04:19.728+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ2NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---Malaga-Spain-Client-Site\/Cloud-Resiliency-Engineer_R1714294\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"organization_reference_id\":\"CBG04\"},\"location\":{\"city\":\"Barcelona - Malaga\",\"state\":null,\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-CLIEN-00\",\"wid\":\"b60eb7d3b2ad10235fda5af6c06e0000\",\"descriptor\":\"ESP Barcelona - Malaga Spain Client Site\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"},{\"id\":\"102162350\",\"wid\":\"2acf4797a37d100a75fad24ba4cd0000\",\"descriptor\":\"Cathy Tumpag (102162350)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364515\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---Malaga-Spain-Client-Site\/Cloud-Resiliency-Engineer_R1714294\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---Malaga-Spain-Client-Site\/Cloud-Resiliency-Engineer_R1714294\/apply\",\"job_requisition_id\":\"R1714294\"}],\"organizations\":[{\"wid\":\"a8f2c01044fc10191d4e1378ccc90000\",\"descriptor\":\"W0ZYP5 Microsoft: Unified Customer As\",\"reference_id\":\"W0ZYP5\",\"custom_reference_id\":\"W0ZYP5\",\"company_reference_id\":null},{\"wid\":\"267369b699511018f8f1455cbfd40000\",\"descriptor\":\"25179 - MICROSOFT - 980007650\",\"reference_id\":\"980007650\",\"custom_reference_id\":\"980007650\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1714294\",\"wid\":\"ebb12409861c101bb27db3ddc4340000\",\"descriptor\":\"Cloud Resiliency Engineer\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1202\",\"campaign_id\":\"14464\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1714282\",\"campaign_type\":\"job_application\",\"job_title\":\"M365 Architect with French\/Arabic or Italian\",\"street\":\"ESP Barcelona - Malaga Spain Client Site\",\"address\":\"ESP Barcelona - Malaga Spain Client Site\",\"city\":\"Barcelona - Malaga\",\"state\":null,\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>The Cloud Solution Architect will partner with customers to improve the health, performance, and adoption of Microsoft 365 environments. This role combines deep technical expertise across Microsoft 365 Apps, network connectivity, and tenant health with strong skills to optimize configurations, and drive usage growth.<br \/><br \/>The architect will proactively assess tenant health, network readiness, and application performance, identify risks and misconfigurations while deliver actionable recommendations aligned with Microsoft best practices. In addition, the role emphasizes driving usage insights through usage analytics, governance strategies, and end-user enablement to ensure customers realize the full value of Microsoft 365.<\/p><p><\/p><p><b>Key\u00a0responsibilities\u00a0<\/b><\/p><ul><li><p>Assess Microsoft 365 tenant health across apps, services, and network connectivity.<\/p><\/li><li><p>Evaluate M365 Apps performance (Office, Teams, Outlook) and optimize configurations for reliability and user experience.<\/p><\/li><li><p>Review network readiness for Microsoft 365 workloads, including bandwidth, latency, and connectivity best practices.<\/p><\/li><li><p>Analyze usage and adoption metrics to identify gaps and recommend strategies for improving engagement.<\/p><\/li><li><p>Provide guidance on governance, compliance, and operational processes to strengthen platform health.<\/p><\/li><li><p>Deliver professional customer-facing documentation summarizing health assessments, usage insights, and recommended next steps.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications\u00a0<\/b><\/p><ul><li><p>Advanced level of English and French\/Arabic or Italian<\/p><\/li><li><p>Minimum 8&#43; years of hands-on experience with Microsoft 365 administration and optimization<\/p><\/li><li><p>Microsoft 365 Apps (Office, Teams, Outlook)<\/p><\/li><li><p>Experience managing and optimizing Microsoft Teams for enterprise environments<\/p><\/li><li><p>Knowledge of M365 workloads (SharePoint Online, Exchange Online, OneDrive for Business)<\/p><\/li><li><p>Network connectivity for cloud services<\/p><\/li><li><p>Microsoft Endpoint Manager and device health<\/p><\/li><li><p>Familiarity with Microsoft Secure Score, compliance manager, and tenant health dashboards.<\/p><\/li><li><p>Strong ability to interpret usage analytics and design adoption strategies.<\/p><\/li><li><p>Understanding of Microsoft 365 health service, incidents, and operational monitoring<\/p><\/li><li><p>Proven experience troubleshooting Microsoft 365 services and analyzing complex tenant and security configurations<\/p><\/li><li><p>Experience in business continuity planning, incident response coordination, and process maturity assessments.<\/p><\/li><li><p>Excellent communication and documentation skills for technical and executive audiences.<\/p><\/li><li><p>Background in technical consulting or assessment-based delivery engagements.<\/p><\/li><\/ul><p><\/p><p><b>Preferred qualifications\u00a0<\/b><\/p><ul><li><p>Experience with network performance tuning for Microsoft 365 workloads.<\/p><\/li><li><p>Copilot for M365, Copilot Chat, Copilot Agent<\/p><\/li><li><p>Familiarity with Entra ID architecture and identity security best practices, including Conditional Access, MFA, and privileged access.<\/p><\/li><li><p>Familiarity with compliance frameworks such as ISO 22301, NIST SP 800-34, or SOC 2 Type II in the context of operational resilience.<\/p><\/li><\/ul><p><\/p><p><b>Certifications\u00a0<\/b><\/p><p>Required\u00a0<\/p><ul><li><p>Microsoft 365 Certified: Teams Administrator Associate (MS-700)<\/p><\/li><li><p><i>Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)<\/i><\/p><\/li><li><p><i>Microsoft Certified: Endpoint Administrator Associate (MD-102)<\/i><\/p><\/li><\/ul><p><\/p><p><b>Preferred\u00a0<\/b><\/p><ul><li><p>\u00a0Microsoft 365 Certified: Enterprise Administrator Expert<\/p><\/li><\/ul><p><\/p><p>The deadline to apply for this position is March 13. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p>\",\"ats_external_id\":\"R1714282\",\"location\":\"Barcelona - Malaga\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.584+08:00\",\"created_at\":\"2026-03-13T22:04:19.339+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---Malaga-Spain-Client-Site\/M365-Architect-with-French-Arabic-or-Italian_R1714282\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Barcelona - Malaga\",\"state\":null,\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-CLIEN-00\",\"wid\":\"b60eb7d3b2ad10235fda5af6c06e0000\",\"descriptor\":\"ESP Barcelona - Malaga Spain Client Site\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"hager.hassanelsayedarafa@concentrix.com\"},\"first_name\":\"Hassan Elsayed Arafa, Hager Sayed (\u0647\u0627\u062c\u0631 \u0627\u0644\u0633\u064a\u062f \u0633\u064a\u062f \u062d\u0633\u0646 \u0627\u0644\u0633\u064a\u062f \u0639\u0631\u0641\u0629)\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"102283018\",\"wid\":\"50b79556a3c3102c163a6fb07bce0000\",\"descriptor\":\"Hager Sayed Hassan Elsayed Arafa (\u0647\u0627\u062c\u0631 \u0627\u0644\u0633\u064a\u062f \u0633\u064a\u062f \u062d\u0633\u0646 \u0627\u0644\u0633\u064a\u062f \u0639\u0631\u0641\u0629) (102283018)\"},{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"},{\"id\":\"103019897\",\"wid\":\"65554794f5e0101497c26002bcc70000\",\"descriptor\":\"Sameh Yasser (103019897)\"},{\"id\":\"102162350\",\"wid\":\"2acf4797a37d100a75fad24ba4cd0000\",\"descriptor\":\"Cathy Tumpag (102162350)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364563\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---Malaga-Spain-Client-Site\/M365-Architect-with-French-Arabic-or-Italian_R1714282\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---Malaga-Spain-Client-Site\/M365-Architect-with-French-Arabic-or-Italian_R1714282\/apply\",\"job_requisition_id\":\"R1714282\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1714282\",\"wid\":\"bd954aa805a3101bb1bd7bbbe06a0000\",\"descriptor\":\"M365 Architect with French\/Arabic or Italian\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1688\",\"campaign_id\":\"206\",\"campaign_title\":\"Sr. Advisor I, Technical Support R1673766\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Specialist (Flemish-speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Solution Specialist in Malaga or Valencia (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><br \/>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Solution Specialist in Malaga or Valencia (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><br \/>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>As part of our sales organization, you will work with a customer segment where you can make a real difference, Small and Medium-sized companies. The position requires a combination of technical and communication skills, and the ability to work independently and collaboratively in a fast-paced environment. A core part of the role is to advance the engagement process so that targets for the account portfolio are met.\u00a0<\/p><p><\/p><p>As a <b>Solution Specialist<\/b> in our team, you will:\u00a0<\/p><p>- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent and Partner Connection Manager<\/p><p>- Present the Cloud solutions value propositions and differentiation that align to customer\u2019s business objectives and IT initiatives, based on your expertise in solution selling techniques and selling cloud-based solutions - Provide technical product overview and insights pertinent to customer need and usage scenarios<\/p><p>- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud<\/p><p>- Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/p><p>- Demonstrate aspects of the technical and business solution to customers over Teams<\/p><p>- Conduct group and one-on-one trainings across the Center on subjects of expertise\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are proficient or bilingual in Flemish and fluent in English<br \/>- Have 3-6&#43; years of technology related sales or business development experience<br \/>- Minimum Fundamentals certification is required\u00a0<br \/>- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions<br \/>- Understand cloud deployment and adoption planning<br \/>- Possess experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology<br \/>- Have an understanding and passion for cloud computing technologies, business drivers, and emerging computing trends<br \/>- Possess a proven track record of outstanding performance and achieving goals<br \/>- Have exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role<br \/>- Are success-driven, works well in a diverse team and enjoy a dynamic and changing environment\u00a0<\/p><p><\/p><p>It will be a plus if you:\u00a0<\/p><p>- Have L200 certification<br \/>- Can demonstrate knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions\u00a0<\/p><p><\/p><p><b>What is in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your <b>unique lifestyle:<\/b><\/p><p>- Full-time permanent Spanish contract, 39h\/week: Monday to Friday 09:00\u00a0\u00a0to 18:00.<\/p><p>- We also help you with what you need to start working and living in Spain<\/p><p>- Competitive salary package 36.000 euros gross\/year &#43; up to 6.000 euros bonus gross\/year and private medical insurance<\/p><p>- Full paid training for the company and the products you will be working on<\/p><p>- A modern centrally placed office at either our<b> Benalmadena or Valencia <\/b>location with hybrid work model<\/p><p>- Relocation support*<\/p><p>- Career development program and specialized courses<\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><span>R1673766<\/span><\/p>\",\"ats_external_id\":\"R1673766\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T09:01:17.259+02:00\",\"created_at\":\"2026-03-13T13:04:13.377+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Flemish\"],\"recruiter\":{\"email\":{\"address\":\"eszterkornelia.csorba@concentrix.com\"},\"first_name\":\"Csorba, Eszter Kornelia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"},{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0633\",\"descriptor\":\"Sr. Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364513\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Solution-Specialist--Flemish-speaking----On---site---Cloud-Solutions-MV02_R1673766\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Solution-Specialist--Flemish-speaking----On---site---Cloud-Solutions-MV02_R1673766\/apply\",\"job_requisition_id\":\"R1673766\"}],\"organizations\":[{\"wid\":\"35ad68c732c0101fc645a10d4d0c0000\",\"descriptor\":\"W0ZLGM P_Sbt_Spain_Microsoft_Digital\",\"reference_id\":\"W0ZLGM\",\"custom_reference_id\":\"W0ZLGM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"joseph.baker@concentrix.com\"},\"first_name\":\"Joseph William Charles Baker (102539570)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1673766\",\"wid\":\"018231f61c0310327e19fbc2fbd50000\",\"descriptor\":\"Solution Specialist (Flemish-speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1689\",\"campaign_id\":\"205\",\"campaign_title\":\"Advisor II, B2B Sales R1708494\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Representative (English-speaking) - Hybrid - HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Inbound Sales Representative in Barcelona (hybrid)\",\"long_description\":\"<div><p><b><span><span>Experience the power of a game-changing career<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>Are you looking for <\/span><span>what\u2019s<\/span><span> next? <\/span><span>We\u2019re<\/span><span> a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>If <\/span><span>you\u2019re<\/span><span> looking to grow and be inspired, as an <b>Inbound Sales Representative in Barcelona (hybrid)<\/b>, you will be part of our team of <\/span><span>game-changers<\/span><span> who are powering the brands of the future in tech<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>Career growth and personal development<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>This is <\/span><span>a great opportunity<\/span><span> to experience the power of <\/span><span>what\u2019s<\/span><span> next and develop \u201cfriends for life\u201d at the same time. <\/span><span>We\u2019ll<\/span><span> give you all the training, <\/span><span>cutting-edge<\/span><span> technologies, and the continuing support <\/span><span>you\u2019ll<\/span><span> need to succeed.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>What you will do in this role<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>As an<b> Inbound Sales Representative <\/b>on our team, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>- Manage qualified inbound calls for Commercial business Development of customers acquired \/ profiled on line Account management of gold customers and partners<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Perform OB calls to customers to develop and acquire new business (it is in addition to call back for support tasks)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Login all customer contacts in the CRM system in use at the time<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Give feedback on sales activity Skills for the Specialist<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Identify right contacts at customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Track, manage and report ongoing activity related to sales pipeline<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>Your qualifications<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>We embrace our <\/span><span>game-changers<\/span><span> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Concentrix is a great match if you:<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>- Have a proficient or bilingual level of English<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have one year of related sales experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritization<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can establish an individual course of action to accomplish goals while using appropriate<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Don\u2019t<\/span><span> meet every requirement? No worries. <\/span><span>We\u2019re<\/span><span> dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you <\/span><span>don\u2019t<\/span><span> check every box, we still encourage you to apply. <\/span><span>We\u2019ll<\/span><span> do our best to match you with the right job, whether <\/span><span>it\u2019s<\/span><span> this one or another role.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>What\u2019s<\/span><span> in it for you<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. <\/span><span>That\u2019s<\/span><span> why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>In this role, we offer benefits that help support your <b>unique lifestyle:<\/b><\/span><\/span><b><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>- Full time <\/span><span>39 hours<\/span><span>\/week permanent contract: Monday to Friday from 9:30 to 18:30<\/span><\/span><br \/><span><span>- Salary 19,623 euros gross\/year &#43; up to 4,500 euros gross\/year in bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Great office location in Barcelona<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>Experience the best version of you!<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>At Concentrix, we invest in our <\/span><span>game-changers<\/span><span> because we know that when our people thrive, our clients and their customers thrive.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; <\/span><span>game-changers<\/span><span> around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Concentrix is an equal opportunity employer<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We&#39;re<\/span><span> proudly <\/span><span>united as one<\/span><span> team, one company, globally. <\/span><span>We&#39;re<\/span><span> committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span>\u00a0<\/span><br \/>R1708494\u00a0<\/p><\/div>\",\"ats_external_id\":\"R1708494\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1739.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-13T01:59:07.851+02:00\",\"created_at\":\"2026-03-13T13:04:12.521+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"aileen.albayalde@concentrix.com\"},\"first_name\":\"Albayalde, Aileen Jill\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102542229\",\"wid\":\"da7d7d2449a21010333022fc37780004\",\"descriptor\":\"Aileen Jill Albayalde (102542229)\"},{\"id\":\"102982889\",\"wid\":\"6e36532b0e2f100dd0e80a6d8b800000\",\"descriptor\":\"Camila Borzone Alvarez (102982889)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362617\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inbound-Sales-Representative--English-speaking----Hybrid---HS03_R1708494\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inbound-Sales-Representative--English-speaking----Hybrid---HS03_R1708494\/apply\",\"job_requisition_id\":\"R1708494\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"julia.arteaga@concentrix.com\"},\"first_name\":\"Julia Arteaga (103225303)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1708494\",\"wid\":\"0788e7da69791016361b1afcee280000\",\"descriptor\":\"Inbound Sales Representative (English-speaking) - Hybrid - HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1203\",\"campaign_id\":\"14457\",\"campaign_title\":\"Associate, Customer Acquisition R1712775\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Customer Acquisition\",\"street\":\"MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO\",\"address\":\"MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55100\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1712775\",\"location\":\"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-03-27T08:23:13.263+08:00\",\"created_at\":\"2026-03-13T12:11:03.176+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Sunway-VISIO-TowerLevel-8-Menara-Sunway-VISIO\/Associate--Customer-Acquisition_R1712775\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55100\",\"primary_location\":{\"id\":\"MY-KUA-VISIO-01\",\"wid\":\"23d07c764f72101f05190129b1440000\",\"descriptor\":\"MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101753408\",\"wid\":\"6b1b277a4036014043bc57426225d3c3\",\"descriptor\":\"Chee Sem Wong (101753408)\"},{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI01CA\",\"descriptor\":\"Associate, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364472\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Sunway-VISIO-TowerLevel-8-Menara-Sunway-VISIO\/Associate--Customer-Acquisition_R1712775\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Sunway-VISIO-TowerLevel-8-Menara-Sunway-VISIO\/Associate--Customer-Acquisition_R1712775\/apply\",\"job_requisition_id\":\"R1712775\"}],\"organizations\":[{\"wid\":\"7a24c2d7913710016d13b9ab12c30000\",\"descriptor\":\"W0ZXX7 MICROSOFT P_VDS KL PRD\",\"reference_id\":\"W0ZXX7\",\"custom_reference_id\":\"W0ZXX7\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"syedburhan.gillani@concentrix.com\"},\"first_name\":\"Syed Burhan Gillani (102403005)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712775\",\"wid\":\"ff81eaf75b1a101b8df58b11852b0000\",\"descriptor\":\"Associate, Customer Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1204\",\"campaign_id\":\"14456\",\"campaign_title\":\"Associate, Sales Support R1712059\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Sales Support (English Speaker)\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"We are seeking a highly organized and detail-oriented Content Management Specialist to join our team. As a Content Management Specialist, you will be responsible for overseeing the creation, organization, and maintenance of digital content across various platforms.  \\nYour role will involve collaborating with cross-functional teams to ensure the smooth flow of content and its alignment with business objectives.\",\"long_description\":\"<p><u><b>Responsibility\/Activity<\/b><\/u><\/p><ul><li><p>\u00a0Content Creation and Editing: Create, edit, and proofread engaging and high-quality\u00a0content for websites, blogs, social media, and other digital platforms.\u00a0<\/p><\/li><li><p>Content Strategy: Develop and implement content strategies to meet business goals, considering target audience, brand guidelines, and SEO best practices.\u00a0<\/p><\/li><li><p>Content Organization and Management: Organize and manage digital assets,\u00a0<br \/>including text, images, videos, and audio files, using content management systems (CMS) or other relevant tools.\u00a0<\/p><\/li><li><p>Content Publishing: Upload, format, and publish content on various platforms,\u00a0ensuring accuracy, consistency, and optimal user experience.\u00a0<\/p><\/li><li><p>Collaboration: Collaborate with cross-functional teams, including marketing, design,\u00a0and development, to gather content requirements, obtain approvals, and ensure\u00a0timely delivery.\u00a0<\/p><\/li><li><p>Content Training and Support: Provide guidance and training to content contributors\u00a0on best practices, CMS usage, and content management workflows.\u00a0<\/p><\/li><li><p>Analytics and Reporting: Monitor content performance using analytics tools, generate\u00a0reports, and provide insights to improve content effectiveness.\u00a0<\/p><\/li><li><p>Content Governance: Establish and enforce content governance policies, ensuring\u00a0adherence to brand standards, style guides, and legal regulations.\u00a0<\/p><\/li><\/ul><p><\/p><p><b><u>You Have\/Are<\/u><\/b><\/p><ul><li><p><b>Bachelor&#39;s degree in computer science, information technology, or a related field.\u00a0<\/b><\/p><\/li><li><p><b>At least 1-2 years of experiences in related field.<\/b><\/p><\/li><li><p>Proven experience in managing and administrating content management systems,\u00a0such as WordPress, Drupal, or SharePoint.\u00a0<\/p><\/li><li><p><b>Proficiency in HTML, CSS, and JavaScript for front-end customization and\u00a0troubleshooting.\u00a0<\/b><\/p><\/li><li><p>Strong understanding of web development principles, including responsive design,\u00a0accessibility, and SEO best practices.\u00a0<\/p><\/li><li><p>Technical expertise in integrating CMS with other systems and platforms, such as\u00a0marketing automation tools, CRM systems, or e-commerce platforms.\u00a0<\/p><\/li><li><p>Familiarity with content migration strategies and tools to facilitate seamless data\u00a0transfer into the CMS.\u00a0<\/p><\/li><li><p>Strong communication and collaboration skills to work effectively with cross-<br \/>functional teams and stakeholders.\u00a0<\/p><\/li><li><p>Detail-oriented with the ability to manage multiple projects and prioritize tasks\u00a0effectively.\u00a0<\/p><\/li><li><p>Strong organizational and time management skills to meet deadlines and prioritize\u00a0tasks.\u00a0<\/p><\/li><li><p>Excellent communication skills, both written and verbal, with the ability to articulate\u00a0content requirements and provide constructive feedback.<\/p><\/li><\/ul><p><\/p><p><b><u>Privacy and Information security<\/u><\/b><\/p><ul><li><p>Adhere security requirements in the process.<\/p><\/li><li><p>Protect the privacy of personal information.<\/p><\/li><\/ul><p><\/p><p><b><u>Accommodation and Diversity<\/u><\/b><\/p><p>We have always been and will always be committed to the principle that everyone at Concentrix, regardless of who they are, where they hail from, the color of their skin, who they worship, or who they love, has equal opportunity, with policies and values which codify this, across all the countries where we are based. All qualified applicants will be considered without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin or disability.<\/p><p><\/p><p><b><u>Other information<\/u><\/b><\/p><ul><li><p><b>Working Arrangement: Hybrid (4 days per month to WFO, WFH for other days) <\/b><i>*subject to change based on business requirement<\/i><\/p><\/li><li><p><b>Working Hours: Monday to Friday, 8AM-5PM<\/b><\/p><\/li><li><p><b>Office Location: <\/b> <b><span>Level 15, Wisma Mont Kiara, 1, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur, Federal Territory of Kuala Lumpur<\/span> <\/b><\/p><\/li><\/ul><p><\/p><p>If this sounds like an interesting opportunity, hit apply!<\/p><p><\/p><p><b>*Only shortlisted candidates will be contacted.<\/b><\/p>\",\"ats_external_id\":\"R1712059\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"6500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-03-27T08:23:10.827+08:00\",\"created_at\":\"2026-03-13T12:11:02.743+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Associate--Sales-Support--English-Speaker-_R1712059\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"nurainashazreen.ahmadnazri@concentrix.com\"},\"first_name\":\"Ahmad Nazri, Nuraina Shazreen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103492697\",\"wid\":\"7f13f9dd4b7d100c9f45a0b1062f0000\",\"descriptor\":\"Nuraina Shazreen Ahmad Nazri (103492697)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3240\",\"descriptor\":\"Associate, Sales Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364431\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Associate--Sales-Support--English-Speaker-_R1712059\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Associate--Sales-Support--English-Speaker-_R1712059\/apply\",\"job_requisition_id\":\"R1712059\"}],\"organizations\":[{\"wid\":\"5177aea6045b103a4e6afb3edf200000\",\"descriptor\":\"W0ZP93 P_Sap Malaysia Store\",\"reference_id\":\"W0ZP93\",\"custom_reference_id\":\"W0ZP93\",\"company_reference_id\":null},{\"wid\":\"399e513c0e2b101fca52b835e1720000\",\"descriptor\":\"14090 - Sap - WHSBTAPAC82\",\"reference_id\":\"WHSBTAPAC82\",\"custom_reference_id\":\"WHSBTAPAC82\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"amirhossein.shabani@concentrix.com\"},\"first_name\":\"Amirhossein Shabani (102389172)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712059\",\"wid\":\"7acee730166a10037d7869679f680000\",\"descriptor\":\"Associate, Sales Support (English Speaker)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"109\",\"campaign_id\":\"249\",\"campaign_title\":\"Mid Ingl\u00e9s\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Agent M\u00e9rida\",\"street\":\"\",\"address\":\"\",\"city\":\"Merida\",\"state\":\"Yucatan\",\"postal_code\":null,\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Bilingual Agent in Merida\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Grow Your Career with Concentrix Mexico!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Looking for a new opportunity? At Concentrix Mexico, we offer the right tools, a supportive team, and the chance to grow in a company that values your potential. Join our community of professionals today. \ud83c\uddf2\ud83c\uddfd<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Assist customers via phone, chat, or email with professionalism and care.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow established processes and use internal systems to resolve inquiries.<\/li>\\n<li style=\\\"color: #002f35;\\\">Collaborate with your team to deliver great service every day.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Weekly base salary<br \/>\u2705 IMSS, INFONAVIT, and legal benefits<br \/>\u2705 Paid training<br \/>\u2705 Career advancement opportunities<br \/>\u2705 Incentives for performance and attendance<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">High school diploma<br \/>Basic computer skills<br \/>Availability for full-time shifts<br \/>Clear communication<br \/>(For bilingual roles) English proficiency required<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Ready to build your future? Apply now and start your career journey with Concentrix Mexico.<\/p>\",\"ats_external_id\":\"R1664967\",\"location\":\"Merida, Yucatan\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T17:59:03.889-06:00\",\"created_at\":\"2026-03-13T10:21:40.558-06:00\",\"latitude\":\"20.9673702\",\"longitude\":\"-89.5925857\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDk?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mexico City\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"recruiter\":{\"email\":{\"wid\":\"9b45ddd698bc100666a4456b1bfb0003\",\"address\":\"emanuel.pozos@concentrix.com\"},\"last_name\":\"Pozos\",\"first_name\":\"Emanuel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338804\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Bilinge--CDMX_R1664957\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Bilinge--CDMX_R1664957\/apply\",\"job_requisition_id\":\"R1664957\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f6301b0901b5a0000\",\"address\":\"amparo.arroyo@concentrix.com\"},\"last_name\":\"Arroyo\",\"first_name\":\"Amparo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664957\",\"wid\":\"535f2a235b6710295c68431c2b9a0000\",\"descriptor\":\"R1664957 Customer Service Agents - Biling\u00fce- CDMX (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-mexico\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"349\",\"campaign_id\":\"635\",\"campaign_title\":\"Samsung \/ Czech \/ Hybrid in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialista z\u00e1kaznick\u00e9 podpory s \u010desk\u00fd jazykem pro Samsung \u2013 hybridn\u00ed pr\u00e1ce\",\"street\":null,\"address\":null,\"city\":\"Brno\",\"state\":\"South Moravian Region\",\"postal_code\":null,\"region\":\"South Moravian\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Co bude va&scaron;&iacute; n&aacute;pln&iacute; pr&aacute;ce<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Komunikace se z&aacute;kazn&iacute;ky prost\u0159ednictv&iacute;m telefonu, e-mailu a&nbsp;chatu<\/li>\\n<li>Pomoc s&nbsp;technick&yacute;mi dotazy k&nbsp;elektronick&yacute;m za\u0159&iacute;zen&iacute;m (nap\u0159.&nbsp;telefony, tablety, TV, dom&aacute;c&iacute; spot\u0159ebi\u010de)<\/li>\\n<li>Diagnostika probl&eacute;m\u016f a&nbsp;hled&aacute;n&iacute; vhodn&eacute;ho \u0159e&scaron;en&iacute;<\/li>\\n<li>Evidence a&nbsp;spr&aacute;va z&aacute;kaznick&yacute;ch po\u017eadavk\u016f v&nbsp;intern&iacute;ch syst&eacute;mech<\/li>\\n<li>Sledov&aacute;n&iacute; pr\u016fb\u011bhu oprav a&nbsp;\u0159e&scaron;en&iacute; reklamac&iacute;<\/li>\\n<li>Vyu\u017e&iacute;v&aacute;n&iacute; n&aacute;stroj\u016f pro vzd&aacute;lenou diagnostiku za\u0159&iacute;zen&iacute;<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Koho hled&aacute;me<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>V&yacute;born&aacute; znalost \u010de&scaron;tiny (slovem i p&iacute;smem)<\/li>\\n<li>angli\u010dtina v&yacute;hodou<\/li>\\n<li>Dobr&eacute; komunika\u010dn&iacute; schopnosti a&nbsp;proz&aacute;kaznick&yacute; p\u0159&iacute;stup<\/li>\\n<li>Z&aacute;jem o&nbsp;technologie a&nbsp;chu\u0165 u\u010dit se nov&eacute; v\u011bci<\/li>\\n<li>Schopnost \u0159e&scaron;it probl&eacute;my a&nbsp;pracovat s&nbsp;v&iacute;ce informacemi najednou<\/li>\\n<li>Z&aacute;kladn&iacute; orientace v&nbsp;pr&aacute;ci na po\u010d&iacute;ta\u010di<\/li>\\n<li>Zku&scaron;enost ze z&aacute;kaznick&eacute; podpory je v&yacute;hodou, nikoli podm&iacute;nkou<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Co v&aacute;m nab&iacute;dneme<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Pln&yacute; &uacute;vazek (38,75 hodiny t&yacute;dn\u011b)<\/li>\\n<li>Hybridn&iacute; re\u017eim pr&aacute;ce (kombinace pr&aacute;ce z&nbsp;kancel&aacute;\u0159e a&nbsp;z domova)<\/li>\\n<li>Kompletn&iacute; za&scaron;kolen&iacute; &ndash; 2 t&yacute;dny &scaron;kolen&iacute; + 1 t&yacute;den praxe s&nbsp;podporou t&yacute;mu<\/li>\\n<li>Stabiln&iacute; zam\u011bstn&aacute;n&iacute; v&nbsp;mezin&aacute;rodn&iacute; spole\u010dnosti<\/li>\\n<li>Stravenky a&nbsp;benefitn&iacute; body<\/li>\\n<li>Mo\u017enost profesn&iacute;ho rozvoje a&nbsp;kari&eacute;rn&iacute;ho r\u016fstu<\/li>\\n<li>P\u0159&aacute;telsk&eacute; pracovn&iacute; prost\u0159ed&iacute; a&nbsp;t&yacute;movou podporu<\/li>\\n<li>25 dn&iacute; dovolen&eacute;<\/li>\\n<\/ul>\",\"ats_external_id\":\"4079524283\",\"location\":\"Brno, South Moravian\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-05-07T01:59:03.288+02:00\",\"created_at\":\"2026-03-13T09:41:44.264+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1205\",\"campaign_id\":\"14455\",\"campaign_title\":\"Associate, Sales Trainer R1714089\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Trainer\",\"street\":\"SLV San Salvador - Blvr. Sta. Elena\",\"address\":\"SLV San Salvador - Blvr. Sta. Elena\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01502\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The B2B Sales Trainer is responsible for designing and delivering high-impact training programs that enhance client-specific knowledge and skills, focusing on advanced sales processes and systems. This position leads collaborations with internal and\/or external stakeholders to create tailored content that addresses business needs, driving efficiency and productivity across the organization. This role will work autonomously with moderate supervision to ensure the effectiveness of training initiatives.\",\"long_description\":\"<p><b>You have:<\/b><\/p><ul><li>2&#43; years of Operations Training experience, with a focus on Sales.<\/li><li>Experience training classes of 30&#43; new hires.<\/li><li>Excellent written and verbal communication skills in English (minimum C1 level).<\/li><li>Proven ability to build relationships and communicate effectively with senior-level technical staff<\/li><li>Demonstrated advanced problem-solving and analytical skills<\/li><li>Exceptional sales skills and the ability to translate them into impactful training programs for new joiners and up-skilling or re-skilling current sellers.<\/li><li>Significant experience as a Trainer or in a comparable role, with a proven track record of designing and delivering high-impact training initiatives<\/li><li>Strong background in motivating employees and driving key performance metrics in a results-driven environment<\/li><li>A professional and customer-focused approach, with excellent problem-solving, multitasking, and resilience in challenging situations<\/li><li>Ability to quickly grasp complex concepts, apply structured thinking, and focus on detail-oriented solutions<\/li><\/ul><p><\/p><p><span><span><b>You will:<\/b><\/span><\/span><\/p><ul><li><span>You inspire and motivate trainees as a role model, fostering their development and success in a new, dynamic campaign environment<\/span><\/li><li><span>You actively design, develop, and implement training programs tailored to the needs of the new campaign, ensuring alignment with campaign goals and objectives<\/span><\/li><li><span>You are aware that a positive and enthusiastic team creates unique customer experiences, especially in a fast-paced, new campaign setting<\/span><\/li><li><span>You measure the effectiveness of training programs using various feedback methods (focus groups, interviews, surveys) and refine training content based on evaluation results<\/span><\/li><li><span>You participate in client Train the Trainer sessions, adapting insights to create innovative training solutions for the campaign<\/span><\/li><li><span>You collaborate with operations management to evaluate the effectiveness of new hires and ongoing training efforts while ensuring that structured goals are met by new hire classes<\/span><\/li><li><span>You stay up-to-date on changes to client products, services, policies, and procedures, recommending modifications to training management to meet the evolving needs of the campaign<\/span><\/li><li><span>You bring confident communication, presentation, and facilitation skills to engage diverse audiences effectively across all levels of the organization<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1714089\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.562+08:00\",\"created_at\":\"2026-03-13T08:04:15.989+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Sales-Trainer_R1714089\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - Blvr. Sta. Elena\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3243\",\"descriptor\":\"Associate, Sales Trainer\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364443\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Sales-Trainer_R1714089\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Sales-Trainer_R1714089\/apply\",\"job_requisition_id\":\"R1714089\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Mario Daza Moreno (103184902)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714089\",\"wid\":\"0a9b4f24ead6101b8353a0e73eda0000\",\"descriptor\":\"Sales Trainer\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1206\",\"campaign_id\":\"14453\",\"campaign_title\":\"Director, Account Management R1713119\",\"campaign_type\":\"job_application\",\"job_title\":\"Director Account Management, Strategic Accounts\",\"street\":\"USA WA Work-at-Home\",\"address\":\"USA WA Work-at-Home\",\"city\":\"USA\",\"state\":\"Washington\",\"postal_code\":\"98501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\nThe Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.\",\"long_description\":\"<p>Sector Knowledge and Expertise:<br \/>- Demonstrates a clear understanding of client\u2019s business, its objectives, strategy and industry where they operate. Supports the Portfolio Leader in the development of portfolio\/sector strategy.<br \/>- Demonstrates a strong knowledge of BPO and Technical Services associated with their allocated accounts and industry sector.<br \/>- Leverages expertise and communication skills to speak at forums both internally and externally.<\/p><p><\/p><p>Account Management and Business Growth:<br \/>- Builds and maintains strong, long-term relationships with assigned clients. These relationships should reflect coverage of the client\u2019s comprehensive buyer personas, including but not limited to the CIO, CMO, CTO and CXO ensuring a partnership charter with their team.<span>\u00a0 <\/span><br \/>- Develops sustainable and profitable strategic account plan that addresses whitespace planning, cross-selling and up-selling opportunities and incorporates the full extent of Concentrix services. Ensures Financial KPIs (revenue, new business signings, gross margin) are met, maximizes the share of TAM (total addressable market) within client(s).<br \/>- Ensures clients fully benefit from Concentrix Technology offer (internal and Technology Partnerships). Aligns Concentrix Technology solutions with client\u2019s business opportunities and strategy.<span>\u00a0 <\/span><br \/>- Installs collaboratively the necessary account governance with the client and manages this governance framework in accordance with the account needs and contractual obligations.<br \/>- Demonstrates the gravitas and maturity to engage and hold the attention of the C-Level within the account.<br \/>- Proactive Risk Management: mitigating financial, competitive, and technological threats.<br \/>- Achieves exceptional client satisfaction including fulfilling all contractual obligations while providing robust, tailored solutions to effectively address and exceed client expectations. Works closely with Client Success, Practices, Catalyst, etc. to ensure consistent, high quality service delivery. Drives development and monitoring of improvement plans if required.<br \/>- Acts as the first point of escalation for clients, addressing inquiries, resolving issues, and providing regular updates, escalating to Portfolio Leaders when necessary.<br \/>- Analyzes market trends and client data to identify growth opportunities and makes informed recommendations to the client.<br \/>- Assists Portfolio Leaders and Sector Leads in developing and executing Portfolio and Sector growth strategies and meeting business objectives.<\/p><p><\/p><p>Collaboration and Coordination:<br \/>- Works closely with Portfolio Leaders, Sector Leads, and other internal teams to align account activities with overall business goals.<br \/>- Leverages internal resources and expertise to deliver high-value and profitable solutions to clients.<br \/>- Collaborates with the broader account team by sharing insights, best practices, and assisting with account-related tasks.<\/p><p><\/p><p>Reporting and Analytics:<br \/>- Monitors and reports on account performance, tracking key metrics, and reports on progress to Portfolio Leaders.<br \/>- Gathers and shares client feedback and insights with internal teams to inform strategy and improve service offerings.<br \/>- Prepares and delivers regular reports and updates to clients on account performance and metrics.<\/p><p><\/p><p>Professional Development:<br \/>- Stays updated on industry trends, emerging technologies, and best practices in account management.<br \/>- Participates in training and development programs to enhance skills and knowledge.<br \/>- Actively seeks opportunities for professional growth and career advancement within the organization.<\/p><p><\/p><p>Qualifications:<br \/>- Bachelor\u2019s degree in Business Administration, Marketing, or a related field with 6&#43; years of experience.<br \/>- A minimum of 3-5 years of experience in account management or client relationship management roles, preferably within the BPO or Technology services industry.<br \/>- Strong communication and interpersonal skills with the ability to build and maintain client relationships.<br \/>- Excellent problem-solving and conflict-resolution abilities.<br \/>- Ability to analyze data and use insights to inform account strategies.<br \/>- Proficiency in using CRM systems (e.g., Salesforce) and other relevant tools.<br \/>- Strong organizational and time management skills.<br \/>- Ability to work collaboratively within a team environment.<br \/><br \/>* A \u201cPortfolio\u201d is Concentrix terminology defining a sub-group of accounts within a particular sector<span>\u00a0<\/span><\/p><p><\/p><p><\/p><div>The base salary range for this position is $130,000 - $150,000 , plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/div><div><br \/>The deadline to apply for this position is May 30, 2026<\/div><div><\/div><div><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Employment Opportunity Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites: \u00b7 English: https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf \u00b7 Spanish: https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/p><p><\/p><p>Accommodation<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p>Artificial Intelligence<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the<\/p><p>screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p>Work Authorization<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.<\/p><p><\/p><p>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/p><\/div><div><span>#LI-Remote<\/span><\/div>\",\"ats_external_id\":\"R1713119\",\"location\":\"USA, Washington\",\"job_type\":\"full_time\",\"salary\":\"150000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-15T00:05:37.614+08:00\",\"created_at\":\"2026-03-13T06:04:12.639+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Director-Account-Management--Global-Technology_R1713119\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Account Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98501\",\"primary_location\":{\"id\":\"US-WAH-WASHI-00\",\"wid\":\"b67da9176e3d1062f9deed698e5bbe41\",\"descriptor\":\"USA WA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"deanna.babcock@concentrix.com\"},\"first_name\":\"Babcock, DeAnna\"},\"categories\":[{\"descriptor\":\"CF Account Management\"}],\"recruiters\":[{\"id\":\"300007495\",\"wid\":\"60219339f7a01064b808e6425c7f6fb0\",\"descriptor\":\"DeAnna Babcock (300007495)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1396\",\"descriptor\":\"Director, Account Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372571\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Director-Account-Management--Global-Technology_R1713119\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Director-Account-Management--Global-Technology_R1713119\/apply\",\"job_requisition_id\":\"R1713119\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"102679a0ad7f10165ca577eef4210000\",\"descriptor\":\"(CORP) NA INT SALES\",\"reference_id\":\"CONAINTSALES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahesh.turaga@concentrix.com\"},\"first_name\":\"Mahesh Turaga (101474104)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1713119\",\"wid\":\"ebb12409861c101b7a9f10076a530000\",\"descriptor\":\"Director Account Management, Strategic Accounts\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Employment Opportunity<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites: \u00b7 English \u00b7 Spanish<\/p><p><\/p><p>Accommodation<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p>Artificial Intelligence<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p>Work Authorization<\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.<\/p><p><\/p><p>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1207\",\"campaign_id\":\"14445\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1713690\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Security Engineer (bilingual)\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Cloud Security Engineer\u00a0will be responsible for assessing and enhancing the security posture of client cloud environments, identifying vulnerabilities, and recommending remediation strategies. This role requires a strong focus on both technical security controls and process governance to ensure resilient, compliant, and secure cloud architectures. The Cloud Security Engineer will engage directly with clients, guiding them through security assessments, architecture reviews, and implementation plans.<\/p><p><b>Responsibilities <\/b><\/p><ul><li>Assess and enhance the security posture of client cloud environments.<\/li><li>Identify vulnerabilities and recommend remediation strategies.<\/li><li>Focus on both technical security controls and process governance to ensure resilient, compliant, and secure cloud architectures.<\/li><li>Engage directly with clients, guiding them through security assessments, architecture reviews, and implementation plans.<\/li><\/ul><p><b>Qualifications <\/b><\/p><ul><li>Minimum 5 years of experience in cloud security architecture and assessment, specifically within Microsoft Azure environments.<\/li><li>Deep knowledge of Azure security architecture and cloud-native security resiliency patterns.<\/li><li>Strong experience with security frameworks and methodologies (e.g., NIST CSF, ISO\/IEC 27001).<\/li><li>Proficient in vulnerability management, risk assessment, and security compliance standards.<\/li><li>Ability to communicate complex security concepts clearly to both technical and non-technical stakeholders.<\/li><li>Strong written and verbal communication and documentation skills.<\/li><li>Hands-on experience with Azure security and governance services: Microsoft Defender for Cloud, Sentinel, Key Vault, Azure AD (Entra ID), PIM, Azure Policy, Azure Monitor, and Log Analytics.<\/li><li>Familiarity with Microsoft Security Assessments, such as the Well-Architected Review Assessment (WARA) and Microsoft Security Assessment Frameworks.<\/li><li>Experience working directly with clients in customer-facing roles to deliver security assessments and solutions.<\/li><li>Solid understanding of process governance, security incident response planning, and Major Incident Response Plan (MIRP) development.<\/li><\/ul><p><b>Certifications (Willing to get individuals certified in the below within the first 2-4 months of joining)<\/b><\/p><ul><li>Microsoft Certified: Cybersecurity Architect Expert\u00a0<\/li><li>ITIL Foundation Certification\u00a0<\/li><\/ul><p>#WFH<\/p><p>#LI-Remote<\/p>\",\"ats_external_id\":\"R1713690\",\"location\":\"CRI, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"1666600\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-03-27T08:53:59.569+08:00\",\"created_at\":\"2026-03-13T02:04:16.035+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Cloud-Security-Engineer--bilingual-_R1713690\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.garro@concentrix.com\"},\"first_name\":\"Garro Montenegro, Ericka\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"102012035\",\"wid\":\"c30e8ac6e5930107b53c7963d6b50000\",\"descriptor\":\"Brooke Martinez (102012035)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364449\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Cloud-Security-Engineer--bilingual-_R1713690\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Cloud-Security-Engineer--bilingual-_R1713690\/apply\",\"job_requisition_id\":\"R1713690\"}],\"organizations\":[{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"a8f2c01044fc10191d4e1378ccc90000\",\"descriptor\":\"W0ZYP5 Microsoft: Unified Customer As\",\"reference_id\":\"W0ZYP5\",\"custom_reference_id\":\"W0ZYP5\",\"company_reference_id\":null},{\"wid\":\"267369b699511018f8f1455cbfd40000\",\"descriptor\":\"25179 - MICROSOFT - 980007650\",\"reference_id\":\"980007650\",\"custom_reference_id\":\"980007650\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"josue.sanchez4@concentrix.com\"},\"first_name\":\"Josue Sanchez Maldonado (103362051)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1713690\",\"wid\":\"0a9b4f24ead6101b704112f784ef0000\",\"descriptor\":\"Cloud Security Engineer (bilingual)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1208\",\"campaign_id\":\"14444\",\"campaign_title\":\"Lead Consultant, Global Analytic (TCF) R1712723\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Databricks Consultant\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":\"NA\",\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n \\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n \\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n \\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Lead Databricks Consultant<\/b><\/p><p><\/p><p><b><span>Key responsibilities\u00a0<\/span><\/b><\/p><p><\/p><p><b><span>Presales and solutioning\u00a0<\/span><\/b><\/p><ul><li><p><span>Partner with sales and account teams to run discovery sessions, understand customer\u00a0objectives, and\u00a0identify\u00a0high value\u00a0Databricks use cases.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Shape solution visions and reference architectures for data, analytics, and AI platforms built on Databricks and cloud services (Azure, AWS, or GCP).\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Develop proposals and statements of work, including scope, phases, estimates, risks, and assumptions for Databricks engagements.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Deliver technical presentations, whiteboard sessions, and demos that clearly communicate Databricks capabilities and business value to diverse audiences.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Address technical objections, guide architecture discussions, and build confidence with client architects and executives during the sales cycle.\u00a0<\/span><\/p><\/li><li><p><span><span>Drive additional revenue by proactively uncovering opportunities to expand business<i> <\/i>within current customer base<\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b><span>Architecture and delivery leadership\u00a0<\/span><\/b><\/p><ul><li><p><span>Lead the design and implementation of secure, scalable Databricks Lakehouse architectures, including Delta Lake, Unity Catalog, and integration with upstream and downstream systems.\u00a0<\/span><\/p><\/li><li><p><span>Pro-actively define offerings, IP and associated collateral that will resonate with both new\/existing customers and help close new business<\/span><\/p><\/li><\/ul><ul><li><p><span>Oversee the\u00a0build\u00a0of batch and streaming data pipelines, notebooks, and Databricks SQL assets using Spark, Python, and SQL, following medallion and other\u00a0best practice\u00a0patterns.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Define and enforce engineering standards, including code quality, testing, CI\/CD, observability, and operational readiness for Databricks workloads.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Collaborate with project managers and client stakeholders to plan releases, manage dependencies, mitigate risks, and ensure\u00a0on time,\u00a0on budget\u00a0delivery.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Provide\u00a0hands on\u00a0technical leadership to data engineers and analysts, reviewing designs and code, and unblocking complex technical issues.\u00a0<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>Governance, operations, and adoption\u00a0<\/span><\/b><\/p><ul><li><p><span>Implement data governance and security practices using Unity Catalog and related tools, including access control, lineage, and\u00a0compliance aligned\u00a0policies.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Optimize\u00a0performance, reliability, and cost of Databricks workloads through cluster tuning, storage strategies, and monitoring.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Drive change management and enablement by creating documentation, runbooks, and training materials, and\u00a0facilitating\u00a0knowledge transfer to client teams.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Support production\u00a0go lives\u00a0and\u00a0post olive\u00a0stabilization, ensuring robust handover to client operations or managed services teams.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Work with specialty sales team and COE Lead to create a plan to engage with and add net new customers to existing portfolio<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>Required qualifications\u00a0<\/span><\/b><\/p><ul><li><p><span>Excellent communication, stakeholder management, and presentation skills, with the ability to influence technical and nontechnical audiences.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Demonstrated ability to run workshops, gather requirements, and translate business needs into technical designs and phased roadmaps.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Proven experience leading\u00a0client facing\u00a0data or analytics projects in a consulting, professional services, or similar environment.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Extensive\u00a0hands-on\u00a0experience designing and delivering data platforms and pipelines on Databricks, including Delta Lake, Jobs\/Workflows, and Databricks SQL.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Strong programming skills in at least two of: Python,\u00a0PySpark, and SQL, with\u00a0demonstrated\u00a0ability to build\u00a0performant\u00a0batch and streaming solutions.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Solid understanding of cloud services (Azure,\u00a0AWS,\u00a0or GCP) relevant to Databricks deployments, such as storage, networking, identity, and DevOps tooling.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Experience implementing data governance, security, and access control in Lakehouse or data platform environments using Unity Catalog or similar tools.\u00a0<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>Preferred qualifications\u00a0<\/span><\/b><\/p><ul><li><p><span>Experience with largescale data platform migrations or modernizations (e.g., from legacy ETL\/warehouse tools to Databricks).\u00a0<\/span><\/p><\/li><\/ul><p><\/p><p><span>The base salary for this position is $122,001 - $174,287 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/span><\/p><p><\/p><p><span>The deadline to apply for this position is: 05\/20\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/span><\/p><p><span>\u00a0<\/span><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\">https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/a><\/b><\/p><p><\/p><p><span>#concentrix<\/span><\/p><p><span>#WAH<\/span><\/p><p><span>#LI-Remote<\/span><\/p>\",\"ats_external_id\":\"R1712723\",\"location\":\"USA, NA\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-12T08:05:40.021+08:00\",\"created_at\":\"2026-03-13T00:06:14.646+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Lead-Databricks-Consultant_R1712723\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Global Analytic\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0873\",\"descriptor\":\"Lead Consultant, Global Analytic (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372119\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Lead-Databricks-Consultant_R1712723\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Lead-Databricks-Consultant_R1712723\/apply\",\"job_requisition_id\":\"R1712723\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"christian.hatton@concentrix.com\"},\"first_name\":\"Chris Hatton (102010166)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1712723\",\"wid\":\"0424608bc8471003621ccb9b54710000\",\"descriptor\":\"Lead Databricks Consultant\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T6\",\"wid\":\"f9684f95ad76101063968e973cb30000\",\"descriptor\":\"Grade T6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1209\",\"campaign_id\":\"14442\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1713884\",\"campaign_type\":\"job_application\",\"job_title\":\"Copilot Security Architect (Secure AI)- Advisory Role\",\"street\":\"BGR Work-at-Home\",\"address\":\"BGR Work-at-Home\",\"city\":\"BGR\",\"state\":\"Blagoevgrad\",\"postal_code\":\".\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\",\"long_description\":\"<p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<br \/>\u00a0<\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Lead customer workshops to assess Copilot AI readiness from identity, data, and compliance perspectives.<\/li><li>Define and articulate Copilot AI governance frameworks covering policy, access, data protection, and risk management.<\/li><li>Translate complex Microsoft security and compliance capabilities (Entra ID, Purview, Defender, M365, Azure AI) into actionable recommendations.<\/li><li>Advise on the secure enablement of generative AI tools such as Microsoft Copilot, Copilot Studio, and Azure AI Foundry<\/li><li>Design pragmatic approaches for data boundary enforcement, labeling, DLP, and prompt-safety controls.<\/li><li>Review identity and access management for Copilot Workloads\u2014MFA, Conditional Access, privileged identity controls, and just-in-time elevation.<\/li><li>Recommend monitoring, auditing, and incident-response strategies for Copilot AI misuse or data leakage.<\/li><li>Present findings and next steps to IT Management stakeholders with clear business and compliance implications.<\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li>5-10 years cloud security, compliance, or architecture, ideally in Enterprise Microsoft environments.<\/li><li>Proven experience advising enterprise customers on secure adoption of M365 &amp; Copilot AI workloads (Copilot, Copilot Chat, Copilot Studio, AI Foundry).<\/li><li>Hands-on knowledge of security, governance &amp; management on Microsoft Purview, Microsoft Fabric, AI Foundry, Microsoft 365 Administration<\/li><li>Working hands-on knowledge of security, governance &amp; management on Microsoft Entra, Defender for Cloud Apps, Azure Policy<\/li><li>Strong ability to lead short, outcome-driven consulting engagements and communicate with executives.<\/li><li>Excellent written and verbal communication skills, capable of simplifying complex security &amp; governance topics.<\/li><\/ul><p><\/p><p><b>Preferred experience<\/b><\/p><ul><li>Previous consulting or customer-facing experience at a major Microsoft partner.<\/li><li>Familiarity with AI governance frameworks, model risk management, and data-driven decisioning.<\/li><li>Working knowledge of Azure AI, AI Foundry, Microsoft Fabric security and compliance configurations.<\/li><li>Experience in building RACI models, acceptable-use policies, or risk registers for AI or cloud platforms.<\/li><li>Exposure to FinOps or cost optimization in Microsoft 365 and Azure environments<\/li><li>Understanding of responsible AI principles, privacy by design, and regulatory alignment (GDPR, ISO, NIST).<\/li><li>Prior experience with response plans for AI misuse<\/li><li>Understanding of ISO\/IEC 42001<\/li><\/ul><p><\/p><p><b>Preferred Certifications<\/b><\/p><ul><li>Microsoft Certified: Cybersecurity Architect Expert (SC-100)<\/li><li>Microsoft Certified: Information Protection Administrator (SC-401)<\/li><li>Microsoft Certified: Azure Security Engineer Associate (AZ-500)<\/li><li>Bonus: Microsoft Certified: Azure AI Engineer Associate (AI-102) or equivalent<\/li><\/ul><p><\/p><p><b>Upskilling:<\/b><\/p><ul><li>Data labeling, DLP and deeper Purview\/Fabric<\/li><\/ul>\",\"ats_external_id\":\"R1713884\",\"location\":\"BGR, Blagoevgrad\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.542+08:00\",\"created_at\":\"2026-03-13T00:06:08.772+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Work-at-Home\/Copilot-Security-Architect--Secure-AI---Advisory-Role_R1713884\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"BGR\",\"state\":\"Blagoevgrad\",\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"BG-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dd36ed0277bd30\",\"descriptor\":\"BGR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"brooke.martinez@concentrix.com\"},\"first_name\":\"Martinez, Brooke Tawney\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"102012035\",\"wid\":\"c30e8ac6e5930107b53c7963d6b50000\",\"descriptor\":\"Brooke Martinez (102012035)\"},{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364306\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Work-at-Home\/Copilot-Security-Architect--Secure-AI---Advisory-Role_R1713884\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Work-at-Home\/Copilot-Security-Architect--Secure-AI---Advisory-Role_R1713884\/apply\",\"job_requisition_id\":\"R1713884\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1713884\",\"wid\":\"9f3d553a611c101b675f3a3626dc0000\",\"descriptor\":\"Copilot Security Architect (Secure AI)- Advisory Role\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1690\",\"campaign_id\":\"202\",\"campaign_title\":\"Sr. Advisor I, Technical Support R1701288\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Account Manager (Flemish-speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Account Manager in Malaga (hybrid)\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Account Manager in Malaga (hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>What you\u2019ll experience with us\u00a0<\/p><p><\/p><p>As an<b> Account Manager<\/b> in our team, you will:\u00a0<\/p><p>- Secure new customer wins for Cloud\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners\u00a0<br \/>- Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution\u00a0<br \/>- Collaborate with local TCM on pipeline and partner introductions\u00a0<br \/>- Where TCM doesn\u2019t exist, curate and connect to customers an ecosystem of best of breed solutions in territory driving growth in customer acquisition, consumption &amp; usage in assigned territory\u00a0<br \/>- Surface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners\u00a0<br \/>-Control main performance indicators and run rates of pipeline\u00a0<br \/>- Establish a foundation for how technology and services can meet customer\/partner needs\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are native or proficient in Flemish plus fluent in English<br \/>- Have 3-6&#43; years of technology related sales or business development experience\u00a0<br \/>- Have experience working within a partner ecosystem and technical sales environment preferred\u00a0<br \/>- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required\u00a0<br \/>- Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred\u00a0<br \/>- Fundamentals certification required\u00a0<br \/>- Understand cloud deployment and adoption planning\u00a0<br \/>- Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology\u00a0<br \/>- Bachelor&#39;s degree required\u00a0<br \/>- Major or minor in computer science, mathematics or engineering\u00a0<br \/>- Proven track record of outstanding performance and achieving goals\u00a0<br \/>- Exceptional interpersonal as well as verbal and written communication skills\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>-Full-time, permanent contract: Monday to Friday from 9:00 to 18:00<br \/>- Salary offer: 35 000 \u20ac\u00a0gross\/year\u00a0 &#43; up to 5000 in bonus gross\/year\u00a0&#43; Private Medical Insurance<br \/>-Great office location in Benalmadena \u00a0<br \/>-Full paid training about the company and the project you will be working on\u00a0<br \/>-Career development program, specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p>Concentrix is an equal opportunity employer\u00a0\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/p><p><span>R1701288<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1701288\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2916.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T12:04:38.505+02:00\",\"created_at\":\"2026-03-12T17:06:07.376+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Flemish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"},{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0633\",\"descriptor\":\"Sr. Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364419\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Senior-Account-Manager--Flemish-speaking----On-site---Cloud-Solutions-MV02_R1701288\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Senior-Account-Manager--Flemish-speaking----On-site---Cloud-Solutions-MV02_R1701288\/apply\",\"job_requisition_id\":\"R1701288\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alina.bouymejan@concentrix.com\"},\"first_name\":\"Alina Bouymejan (102540767)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701288\",\"wid\":\"60e7e8af53e8100ddc2f01692e1d0000\",\"descriptor\":\"Senior Account Manager (Flemish-speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1210\",\"campaign_id\":\"14436\",\"campaign_title\":\"Specialist, Customer Acquisition R1705493\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition\",\"street\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\",\"address\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\",\"city\":\"Yokohama\",\"state\":\"Kanagawa\",\"postal_code\":\"2200012\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1705493\",\"location\":\"Yokohama, Kanagawa\",\"job_type\":\"full_time\",\"salary\":\"5960100\",\"salary_type\":\"annually\",\"salary_currency\":\"JPY\",\"updated_at\":\"2026-03-27T08:23:03.958+08:00\",\"created_at\":\"2026-03-12T16:04:24.082+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Specialist--Customer-Acquisition_R1705493\/apply\",\"head_count\":\"12\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"organization_reference_id\":\"RJP01\"},\"location\":{\"city\":\"Yokohama\",\"state\":\"Kanagawa\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"2200012\",\"primary_location\":{\"id\":\"JP-YOK-MMPAR-01\",\"wid\":\"be630c1c88d7101f0b9e014ac4a20000\",\"descriptor\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\"}},\"languages\":[\"Japanese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"kumiko.jester@concentrix.com\"},\"first_name\":\"Jester, Kumiko \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102382964\",\"wid\":\"d5b3219023f0102b3db6728b585a0000\",\"descriptor\":\"Kumiko Jester \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09 (102382964)\"},{\"id\":\"021337\",\"wid\":\"add864161de610053d1469a350270000\",\"descriptor\":\"Hitomi Maeda \uff08\u524d\u7530 \u4ec1\u7f8e - \uff8f\uff74\uff80\uff9e \uff8b\uff84\uff90\uff09 (021337)\"},{\"id\":\"021180\",\"wid\":\"8aac57eb756810053cecdb91e0d60000\",\"descriptor\":\"Nobuhiro Kugai \uff08\u4e45\u8c9d \u4fe1\u535a - \uff78\uff76\uff9e\uff72 \uff89\uff8c\uff9e\uff8b\uff9b\uff09 (021180)\"},{\"id\":\"102382632\",\"wid\":\"d5b3219023f0102b3da154f6bba80000\",\"descriptor\":\"Haruka Nakada (102382632)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364276\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Specialist--Customer-Acquisition_R1705493\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Specialist--Customer-Acquisition_R1705493\/apply\",\"job_requisition_id\":\"R1705493\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"custom_reference_id\":null,\"company_reference_id\":\"RJP01\"},{\"wid\":\"ecf07f4f65de101778137685e46d0000\",\"descriptor\":\"W1018M Google BDR YOK\",\"reference_id\":\"W1018M\",\"custom_reference_id\":\"W1018M\",\"company_reference_id\":null},{\"wid\":\"ac1eaf6cf12f10171caf99b6ae780000\",\"descriptor\":\"26395 - GOOGLE - 980009902\",\"reference_id\":\"980009902\",\"custom_reference_id\":\"980009902\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"kensuke.suzuki@concentrix.com\"},\"first_name\":\"Kensuke Suzuki \uff08\u9234\u6728 \u5065\u4ecb - \uff7d\uff7d\uff9e\uff77 \uff79\uff9d\uff7d\uff79\uff09 (019188)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1705493\",\"wid\":\"645ee6037d1c10197ee2dd82d8800000\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"194\",\"campaign_id\":\"601\",\"campaign_title\":\"Signify\/German and Dutch\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Solutions Advisor with German and Dutch\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>You are wanted!<\/strong><br \/><br \/><strong>Our Brand New Opportunity Awaits!<\/strong><br \/>Are you passionate about delivering exceptional customer support in a dynamic environment? Are you eager to make a significant impact with your skills? We have the perfect role for you!<\/p>\\n<p><strong>Role<\/strong><strong>&nbsp;Overview<\/strong><\/p>\\n<p>Join a leading team in the world of lighting solutions! Our energy-efficient lighting products, systems, and services enhance the quality of light, making lives safer, businesses more productive, and cities more livable.<\/p>\\n<p><strong>Enjoy Your Weekends Free!<\/strong><br \/>Our support lines are open from <strong>10:00 am - 7:00 pm, Monday to Friday<\/strong>, allowing you to maintain a healthy work-life balance.<\/p>\\n<p><strong>Plus, there's the possibility of hybrid work after 6 months!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Respond to inbound customer requests and document relevant case information<\/li>\\n<li>Understand client needs and present tailored solutions that align with their business goals<\/li>\\n<li>Ensure excellent customer satisfaction<\/li>\\n<li>Assist users and corporate partners with Pre-Sales, General Inquiries, and technical support issues via various communication channels<\/li>\\n<li>Handle customer escalations appropriately and escalate issues to higher support tiers as needed<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<li>Manage an individual ticket queue<\/li>\\n<li>Provide feedback and follow management directions<\/li>\\n<\/ul>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li>Exceptionally customer-focused<\/li>\\n<li>Fluency in both German and Dutch, with excellent verbal and written communication skills<\/li>\\n<li>Advanced level of English, both spoken and written<\/li>\\n<li>Ability to simplify technical language for non-technical users<\/li>\\n<li>Patience and confidentiality in handling data and personal information<\/li>\\n<li>Proactive, self-motivated, and a great team player<\/li>\\n<li>Excellent soft skills, particularly in active listening and empathy<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Full-time role with working shifts between 10:00 a.m. &ndash; 7:00 p.m., Monday &ndash; Friday<\/li>\\n<li>Competitive salary &ndash; 2403 EUR<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Bulgaria is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"403251965\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-06T10:40:26.508+03:00\",\"created_at\":\"2026-03-12T10:17:32.031+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"195\",\"campaign_id\":\"600\",\"campaign_title\":\"Signify\/ German\/ Sofia\/ O.5\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Solutions Advisor with German - Part-time\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Join Our Team &ndash; Part-Time Opportunity!<\/strong><\/p>\\n<p>Are you enthusiastic about providing exceptional customer support in an engaging, fast-paced environment? If you're seeking a role where your skills can truly shine and make a difference, we've got the perfect part-time position for you!<\/p>\\n<p><strong>Role<\/strong><strong>&nbsp;Overview<\/strong><\/p>\\n<p>Fantastic opportunities working with the world's leading lighting solutions provider! Our energy-efficient lighting products, systems, and services enable customers to enjoy a superior quality of light, and make people&rsquo;s lives safer and more comfortable, businesses more productive, and cities more livable.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Flexible Work Schedule!<\/strong> Enjoy your weekends free! Our <strong>part-time<\/strong> roles offer shifts between <strong>9:00 am and 9:00 pm, Monday to Friday<\/strong>, helping you maintain a great work-life balance.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Hybrid Work Possibility After 6 Months!<\/strong><\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Respond to inbound customer requests, document relevant case information<\/li>\\n<li>Ensure excellent customer satisfaction<\/li>\\n<li>Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone\/email\/chat\/social\/social messaging channels (as assigned)<\/li>\\n<li>Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<li>Manage an individual ticket queue<\/li>\\n<li>Responsible for following the direction of management and providing feedback<\/li>\\n<\/ul>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li>Exceptionally customer-focused<\/li>\\n<li>Fluency in German, both in verbal and written communication<\/li>\\n<li>Good level of English in both verbal and written communication (for training purposes)<\/li>\\n<li>At least 6 months of experience in a front-line technical customer service role preferred<\/li>\\n<li>&nbsp;Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Treat all data and personal information with utmost confidentiality&nbsp;&nbsp;<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Proactive, self-motivated, and a great team player<\/li>\\n<li>Excellent soft skills, particularly in<\/li>\\n<li>Demonstrating empathy in active listening skills<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Part-time role with working shifts between 9:00 a.m. &ndash; 9:00 p.m., Monday &ndash; Friday<\/li>\\n<li>Competitive salary &ndash; 997 EUR<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Bulgaria is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"1812474132\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T10:46:40.850+03:00\",\"created_at\":\"2026-03-12T10:08:31.665+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1211\",\"campaign_id\":\"14434\",\"campaign_title\":\"Solution Architect (TCF) R1712987\",\"campaign_type\":\"job_application\",\"job_title\":\"SaaS Solution Architect (React & Mustache) - Bilingual\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><div><p>We are looking for a SaaS Solutions Architect (React &amp; Mustache) to technically lead the design and implementation of scalable solutions that align with business goals. This role requires translating complex business requirements into structured, efficient architecture, while collaborating closely with both technical and non-technical teams. The Solutions Architect will leverage their expertise in custom development, platform extensibility, and integrations to drive impactful results.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li><p>\u00a0Lead the design and delivery of custom SaaS-based solution tailored to meet client business objectives.<\/p><\/li><li><p>Define technical requirements and solution architecture through discovery sessions and design workshops.<\/p><\/li><li><p>Develop and deploy custom software, integrations, APIs, and automation using React and Mustache.<\/p><\/li><li><p>Act as the technical lead on client engagements, ensuring solution quality, scalability, and feasibility.<\/p><\/li><li><p>Collaborate closely with cross-functional teams and act as the SaaS platform subject matter expert.<\/p><\/li><li><p>Engage in direct communication with enterprise clients, providing consultative guidance on technical solutions.<\/p><\/li><li><p>Contribute to the overall architecture design by understanding integration patterns, data flows, and performance-driven design.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li><p><b>&#43;5 years<\/b> of experience in <b>technical consulting<\/b>, <b>solutions architecture<\/b>, or <b>enterprise integration<\/b> roles.<\/p><\/li><li><p>Hands-on experience working with <b>SaaS\/IPaaS <\/b>applications<b>, APIs, <\/b>and <b>custom software development. <\/b><\/p><\/li><li><p>Working experience with React and Mustache (C#\/Java nice to have).<\/p><\/li><li><p>Proven background in <b>systems architecture<\/b> and designing scalable, extensible solutions across multiple business systems.<\/p><\/li><li><p>Demonstrated success working directly with <b>enterprise clients<\/b> in a <b>customer-facing<\/b>, consultative role.<\/p><\/li><li><p>Strong understanding of <b>integration patterns<\/b>, <b>data flows<\/b>, and performance-focused <b>architecture design<\/b>.<\/p><\/li><li><p>Knowledge of data integration and experience integrating SaaS applications with different business systems (ETL, CRM, business analytics, reporting, etc.)<\/p><\/li><li><p>Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects.<\/p><\/li><li><p>Proven ability to drive projects from concept through completion.<\/p><\/li><\/ul><p><\/p><p>#LI-Remote #Latam #SolutionArchitect #SaaS #React #Mustache<\/p><\/div>\",\"ats_external_id\":\"R1712987\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"74997\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-22T08:03:44.885+08:00\",\"created_at\":\"2026-03-12T10:05:53.577+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/SaaS-Solution-Architect--React---Mustache----Bilingual_R1712987-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"},{\"id\":\"102009992\",\"wid\":\"871dd66c54300107b3ad8716fae40000\",\"descriptor\":\"Jose Luis Reyes Reyes (102009992)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369521\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/SaaS-Solution-Architect--React---Mustache----Bilingual_R1712987-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/SaaS-Solution-Architect--React---Mustache----Bilingual_R1712987-1\/apply\",\"job_requisition_id\":\"R1712987\"}],\"organizations\":[{\"wid\":\"d101fdc76553100f9ec71b9d86f90000\",\"descriptor\":\"COGS (CORP) CAT Cloud Architecture & Dev COE\",\"reference_id\":\"CATCLDARCHDZDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"07d5105fd1730111475f989ac9550000\",\"descriptor\":\"W0ZGLX Smartsheet Launch 20 10 And Si\",\"reference_id\":\"W0ZGLX\",\"custom_reference_id\":\"W0ZGLX\",\"company_reference_id\":null},{\"wid\":\"1d414ee4640601113a07312668000000\",\"descriptor\":\"7234 - Smartsheet Inc - PUSA5861\",\"reference_id\":\"PUSA5861\",\"custom_reference_id\":\"PUSA5861\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gisela.ramirez@concentrix.com\"},\"first_name\":\"Gisela Ramirez Dominguez (102070905)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1712987\",\"wid\":\"0c99f6f66e05101b00420813b2ce0000\",\"descriptor\":\"SaaS Solution Architect (React & Mustache) - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Looking for an experienced Sr. Solutions Architect to drive quality, efficiency and customer satisfaction within our Professional Services\u2019 business by leading customer conversations and assisting customers with developing, building, testing and deploying solutions that leverage Smartsheet, the Smartsheet API and integrations between Smartsheet and other products. The right candidate will have a passion for working with leading edge, web-based technologies and a desire to deeply understand Smartsheet\u2019s benefits, use cases, and business and technical elements.<\/p><p><\/p><p>As a Sr. Solutions Architect, you will work with Smartsheet customers and partners on complex engagements to convert business requirements into Smartsheet solutions. The Sr. Solutions Architects are leaders within the Solutions Architecture team, providing quality assurance and project review for the broader team. Within this role, you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups.<\/p><p><\/p><ul><li>Develop, build, test and deploy custom software solutions leveraging a wide array of Smartsheet product &amp; third party APIs<\/li><li>Lead technical consulting engagements that require custom software development by leading design sessions, defining technical requirements, and validating solution architecture against product best practices<\/li><li>Design and document technical solutions aligned with client business objectives<\/li><li>Review and validate solution designs produced by other Architect team members<\/li><li>Provide quality oversight of engagements through formal peer to peer feedback, ongoing mentorship and coaching<\/li><li>Serve as the Smartsheet subject matter expert (SME) on Smartsheet product capabilities and extensibility scenarios that leverage the Smartsheet APIs<\/li><li>Determine solution feasibility and costing in support of our Sales team for new engagements including the drafting of customer SOWs<\/li><li>Manage all aspects of technical projects, including, but not limited to, the schedule, deliverables, deadlines and client relationships<\/li><li>Develop middleware applications to automate processes within Smartsheet products, integrate with 3rd party systems, and migrate data between 3rd party systems and Smartsheet products<\/li><li>Maintain a target billable utilization aligned to the role<\/li><li>Provide feedback to our Product &amp; Platform Engineering teams that inform product improvements and identify feature gaps<\/li><li>Other duties as assigned<\/li><\/ul><p><\/p><ul><li>5&#43; years relevant work experience or equivalent combination of relevant work experience and education<\/li><li>3&#43; years of customer facing experience<\/li><li>Working experience with React and Mustache, bonus if they have C# or Java.<\/li><li>Experience working with SaaS\/IPaaS applications in an enterprise environment<\/li><li>Willing to travel periodically (up to 50%) based on customer and business needs<\/li><li>Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises<\/li><li>Proven ability to drive projects from concept through completion with minimal guidance<\/li><li>Understanding of systems architecture and ability to design scalable performance-driven solutions<\/li><li>Understanding of key design patterns and large data volume best practices<\/li><li>Knowledge of data integration and experience integrating SaaS applications with different business systems (ETL, CRM, business analytics, reporting, etc.) preferred<\/li><li>Bachelor\u2019s degree in MIS, CIS, CS preferred but not required<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"350\",\"campaign_id\":\"634\",\"campaign_title\":\"Panacea | French | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Health Solution Advisor with French and English\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"70-225\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong><span data-contrast=\\\"auto\\\">Your Role Awaits:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Immerse yourself in Health advising, contributing to the success of top brands.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Be an effective communicator, bridging the gap between&nbsp;customer&nbsp;and our&nbsp;client, ensuring smooth collaboration.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Be the 1st point of contact to consult,&nbsp;assist, and support the&nbsp;customer&nbsp;needs.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Foster enduring relationships with customers, building trust.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Take charge of solving problems and take care of&nbsp;maintaining&nbsp;our client's good name and image.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Learn the art of providing strategic recommendations and generating exceptional customer service.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Qualities We Value:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">An enthusiastic spirit with degree in Dietology\/Cosmetology\/ Chemistry\/ Biology\/ Biotechnology or similar field of studies.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"14\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fluency in English (B2\/C1) and French (C1)<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"15\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">You&rsquo;re&nbsp;self-motivated and skilled at multitasking, ready to take on new challenges.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"16\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Though you may lack experience, your excitement about your field of studies and willingness to continue improving your knowledge in&nbsp;a working&nbsp;environment.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"17\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">We&rsquo;ll&nbsp;teach you the ropes of managing client-customer relations.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"18\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Effective organization and time management skills are essential.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Why&nbsp;You&rsquo;ll&nbsp;Find&nbsp;It&nbsp;Fulfilling:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"19\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Our \\\"2 weeks training\\\" and &ldquo;learning by doing&rdquo; approach promises professional growth as you gain hands-on experience, with a constant support of your Training Buddy<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"20\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Embrace an international and diverse work environment, expanding your horizons.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"21\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Your development will reflect your evolving skills and potential as we invest in your development.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"22\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Employment Contract<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"23\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Private medical care<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"24\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Group insurance program,&nbsp;sports&nbsp;and leisure program<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"25\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Social activities,&nbsp;events&nbsp;and celebrations<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"2267648594\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-13T11:55:32.637+01:00\",\"created_at\":\"2026-03-12T08:53:44.756+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1212\",\"campaign_id\":\"14430\",\"campaign_title\":\"Associate, Marketing Solutions R1710802\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Marketing Solutions - Remote\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Marketing Associate is the primary contact with customers within an assigned region\/zone.  Perform marketing, sales and consulting functions via telephone and computer to develop, implement, maintain and enhance assigned Dealer marketing and customer attainment and retention goals\",\"long_description\":\"<div><p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><\/div><div><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><\/div><div><ul><li>Build strong sales and consultative relationships with assigned dealer base through an in-depth program knowledge, a pleasant demeanor and a positive attitude.\u00a0<\/li><li>Educate and inform dealer base on current program offerings and services, encourage enrollment, offer consultation regarding current dealer product\/service selections and assist dealers with achieving marketing goals.\u00a0<\/li><li>Create, update and maintain marketing plans for individual dealers in order to minimize risk and maximize performance.\u00a0 Present Marketing plans, trends, and additional suggestions to client\/dealers.<\/li><li>Review changes to the marketplace and industry and assist dealer base in adjusting marketing plans.<\/li><li>Maintain detailed documentation of dealer communications, including customer service opportunities and complaints, in the Contact Manager system.\u00a0<\/li><li>Edit and proof dealer communications.<\/li><li>Maintain accurate dealer information, data, pricing, list maintenance, customer maintenance<b>.<\/b><\/li><li>Maintain calendars and timelines for assigned marketing initiatives.<\/li><li>Promote customer acquisition, retention and response while improving brand awareness and return on investment for client.<\/li><li>Assist in the creation and development of processes and procedures.<\/li><li>Produce periodic reports and recommendations regarding performance status of dealer base.\u00a0<\/li><li>Implement quality control process for marketing materials, dealer selections and dealer originated copy.<\/li><li>Assist in the resolution of data issues.<\/li><li>Travel may be required.<\/li><li>Other duties as assigned.<\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p>The base salary range for this position is $19 - $22 USD hourly (pay rate will not be below applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is May 15, 2026.<\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>HERE<\/b><\/a><b>. <\/b><\/p><\/div>\",\"ats_external_id\":\"R1710802\",\"location\":\"USA, Ohio\",\"job_type\":\"full_time\",\"salary\":\"41600\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-11T20:06:15.584+08:00\",\"created_at\":\"2026-03-12T02:06:44.228+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Associate--Marketing-Solutions---Remote_R1710802-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"organization_reference_id\":\"CUSA\"},\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2702\",\"descriptor\":\"Associate, Marketing Solutions\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371893\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Associate--Marketing-Solutions---Remote_R1710802-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Associate--Marketing-Solutions---Remote_R1710802-1\/apply\",\"job_requisition_id\":\"R1710802\"}],\"organizations\":[{\"wid\":\"df2f068c35b101655589743e50100415\",\"descriptor\":\"W0ZBD0 Hyundai Sales OnDemand\",\"reference_id\":\"W0ZBD0\",\"custom_reference_id\":\"W0ZBD0\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980115981a23e93e069588\",\"descriptor\":\"WZBD0 - Hyundai - 13007\",\"reference_id\":\"13007\",\"custom_reference_id\":\"13007\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980110c3662d183c0692bd\",\"descriptor\":\"COGS (REGION) PMG OPERATIONS (DIRECT)\",\"reference_id\":\"MMSOPS-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"custom_reference_id\":null,\"company_reference_id\":\"CUSA\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"lori.salerno@concentrix.com\"},\"first_name\":\"Lori Salerno (100774495)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1710802\",\"wid\":\"3012990549621018fd21933033890000\",\"descriptor\":\"Associate, Marketing Solutions - Remote\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1213\",\"campaign_id\":\"14428\",\"campaign_title\":\"Sr. Analyst, Client Success Management (TCF) R1709655\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Analyst, Client Success Management\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nThe Voice of the Customer (VOC) Analytics division of Concentrix is expanding and is looking for talented, analytical individuals with a strong client orientation.  We are a vibrant team and we welcome candidates who will help us drive growth for our clients and the VOC business.\",\"long_description\":\"<p><b><span>Key Job Functions:<\/span><\/b><\/p><p><\/p><p><b><span>Survey Design and Project Management<\/span><\/b><\/p><p><span>* Develops survey instruments, leveraging established materials and custom enhancements<\/span><\/p><p><span>* Performs quality control functions, ensuring minimal\/no errors<\/span><br \/><span>* Effectively manages projects through all phases, including initial launch<\/span><\/p><p><span>* Collaborates effectively with project team members across functions<\/span><\/p><p><\/p><p><b><span>Client Servicing<\/span><\/b><\/p><p><span>* Monitors and communicates status (quality, timing, budget) of survey research programs to clients and internal stakeholders through all phases<\/span><\/p><p><span>* Provides support to more senior team members on complex programs<\/span><\/p><p><span>* Contributes to best practice development and download of best practices to clients<\/span><br \/>\u00a0<\/p><p><span>* Complete all assigned, mandatory training within the timeframe provided<\/span><\/p><p><span>* Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/span><\/p>\",\"ats_external_id\":\"R1709655\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-16T00:06:16.162+08:00\",\"created_at\":\"2026-03-12T00:07:00.751+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/Senior-Analyst--Client-Success-Management_R1709655-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Client Success Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jaydee.lazo@concentrix.com\"},\"first_name\":\"Lazo, Jay Dee\"},\"categories\":[{\"descriptor\":\"CF Client Success Management\"}],\"recruiters\":[{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0473\",\"descriptor\":\"Sr. Analyst, Client Success Management (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368752\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/Senior-Analyst--Client-Success-Management_R1709655-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/Senior-Analyst--Client-Success-Management_R1709655-1\/apply\",\"job_requisition_id\":\"R1709655\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f9af6d7260980151709ba87e3e067f50\",\"descriptor\":\"W6815 - Ceaa - 990026815\",\"reference_id\":\"990026815\",\"custom_reference_id\":\"990026815\",\"company_reference_id\":null},{\"wid\":\"6fea8e1edbd301b7f7a8e59df5207df4\",\"descriptor\":\"990026815 Research Project Services\",\"reference_id\":\"OLD_AI_990026815\",\"custom_reference_id\":\"OLD_AI_990026815\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801f9231d8b1b3c0698bf\",\"descriptor\":\"COGS (REGION) VOC CONSULTING - DIRECT\",\"reference_id\":\"CONSULTING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"meera.chanchani@concentrix.com\"},\"first_name\":\"Meera Chanchani (101432473)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1709655\",\"wid\":\"88d11e79590b10184f006e18b96f0000\",\"descriptor\":\"Senior Analyst, Client Success Management\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b><span>Additional Job Description<\/span><\/b><br \/><span>* 2-4 years relevant experience<br \/>* Strong communication skills (written and verbal)<br \/>* Proficient in Microsoft Office<br \/>* Demonstrated ability to multi-task, prioritize and meet timelines on deliverables<br \/>* Self-starter, strong sense of urgency, works well under pressure<br \/>* Strong attention to detail<br \/>* Sense of professionalism and ability to develop relationships<br \/>* Knowledge of marketing research principles and practice is an advantage<\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1214\",\"campaign_id\":\"14420\",\"campaign_title\":\"Sr. Specialist, Content Translation R1713359\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Content Translation(F\/M) - Cotonou - Fran\u00e7ais\/Anglais\",\"street\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"address\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"city\":\"COTONOU\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":null,\"country\":\"Benin\",\"short_description\":\"The Sr. Specialist Content Translation is responsible for leading and analyzing the translation of  English language content according to all relevant standards and guidelines, using target-group-specific tone and style. This position creates effective learning and development content from one spoken or written language to another, while managing overall project plans.\",\"long_description\":\"<p><b>Essential Functions\/Core Responsibilities<\/b>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Accurately translates English-language eLearning, instructor led training, video narration, and email communications for non-English-Speaking audiences at an average rate of 9&#43; words per minute.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Conducts quality analysis of translations completed by internal staff and vendors to ensure accuracy and appropriateness of words used; provides constructive feedback to original translator to highlight and resolve existing errors as well as to assist in the prevention of similar errors in the future.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Creates non-English subtitle files for use with eLearning and video content and coordinates with design team to ensure translated subtitle files are implemented correctly.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Records and edits audio narration for non-English-speaking audiences\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Creates, maintains, and follows project plans for multi-stage translation efforts and proactively keeps stakeholders, project participants, and their direct supervisor apprised of project status.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Directly manages end-user SharePoint site translation efforts for target language -- Building and maintaining non-English versions of key pages, articles, and sites for assigned projects within the on- and off-premise SharePoint servers.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Participates in project activities\/meetings as requested for updates\/metrics\/evaluation purposes\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Mentors and facilitates best-practice learning sessions for peers and translation volunteers; coordinates and leads volunteers\/interns assisting with high-volume work.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Supports translation efforts for other teams\/initiatives when needed\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/><b>Candidate Profile<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Bachelor&#39;s Degree Preferred in related field from a four-year college or university with 3 - 5 Years of Experience preferred\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Sense of professionalism and ability to develop relationships.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Strong attention to detail.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Self-starter, sense of urgency, and works well under pressure, ability to take initiative\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Proficient in \u00a0Microsoft Office.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Strong communication skills, both written and verbal.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/><b>Additional Requirements<\/b>\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Degree in Linguistics, Translation, or equivalent preferred\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Familiarity with Computer Aided Translation (CAT) required\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Basic knowledge of SharePoint site page design\/development, preferred\u00a0\u00a0 \u00a0\u00a0\u00a0<\/p><p><\/p><div><b>Career Framework Role<\/b><\/div><p>\u25cf Has developed professional expertise and has a number of years of work experience; Proficient in applying company policies and procedures to resolve a variety of issues<br \/>\u25cf Exercises judgement and reviews a variety of factors to analyze situations or data and recommend solutions to complex problems.<br \/>\u25cf Combines information with growing experience and functional knowledge to recommend ways of improving current processes.\u00a0<br \/>\u25cf Uses subject matter knowledge to recommend solutions to a variety of problems.\u00a0<br \/>\u25cf Often works independently; receives minimal guidance&#34;\u00a0\u00a0 \u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What we offer<\/b>\u00a0<br \/>At Concentrix, we make valuing our talent a priority. Here are the unique benefits we offer to recognize your contribution.<br \/>\u00a0<br \/><b>Compensation and benefits<\/b>:<br \/>\u2022 \u00a0 \u00a0Benefits<br \/>\u2022 \u00a0 \u00a0An attractive package<br \/>\u2022 \u00a0 \u00a0Optimal working conditions<br \/>\u2022 \u00a0 \u00a0Health insurance benefit<br \/>\u2022 \u00a0 \u00a0A pleasant working environment and career development opportunities facilitated by Concentrix&#39;s investment in continuing education<br \/>\u00a0<br \/>\u2022 \u00a0 <b>\u00a0Ready to take on this challenge?<\/b> Join the Concentrix adventure, where innovation and customer satisfaction meet!<\/p><p>\u00a0\u00a0\u00a0 \u00a0<br \/>\u00a0\u00a0\u00a0 \u00a0<\/p>\",\"ats_external_id\":\"R1713359\",\"location\":\"COTONOU, Littoral Department\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.497+08:00\",\"created_at\":\"2026-03-11T20:07:46.855+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Sr-Specialist--Content-Translation-F-M----Cotonou---Franais-Anglais_R1713359\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Learning and Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"COTONOU\",\"state\":null,\"country\":{\"wid\":\"beb6ea2b448f411399a9f5ed7a5d9559\",\"iso2\":\"BJ\",\"iso3\":\"BEN\",\"descriptor\":\"Benin\",\"iso_numeric\":\"204\"},\"postal_code\":null,\"primary_location\":{\"id\":\"BJ-COT-QUART-01\",\"wid\":\"68dbf0c92c83101d8a5b073f39c30000\",\"descriptor\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"aicha.garba@concentrix.com\"},\"first_name\":\"Garba, Aicha\"},\"categories\":[{\"descriptor\":\"CF Learning and Development\"}],\"recruiters\":[{\"id\":\"103073508\",\"wid\":\"8e88d1e00b0610032b07828b1b730000\",\"descriptor\":\"Merveille Fifame Aurelia SEGNON (103073508)\"},{\"id\":\"103304078\",\"wid\":\"ea17deeb40a4100e3204ebd22d9b0000\",\"descriptor\":\"Aicha Garba (103304078)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3178\",\"descriptor\":\"Sr. Specialist, Content Translation\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363913\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Sr-Specialist--Content-Translation-F-M----Cotonou---Franais-Anglais_R1713359\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Sr-Specialist--Content-Translation-F-M----Cotonou---Franais-Anglais_R1713359\/apply\",\"job_requisition_id\":\"R1713359\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ocriestherrebecca.boli@concentrix.com\"},\"first_name\":\"Ocri Esther Rebecca Boli (102558060)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1713359\",\"wid\":\"0c99f6f66e05101b0c78a6c3a9310000\",\"descriptor\":\"Sr. Specialist, Content Translation(F\/M) - Cotonou - Fran\u00e7ais\/Anglais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"351\",\"campaign_id\":\"633\",\"campaign_title\":\"Panacea | German | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Health Solution Advisor with German and English\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"70-225\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong><span data-contrast=\\\"auto\\\">Your Role Awaits:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Immerse yourself in Health advising, contributing to the success of top brands.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Be an effective communicator, bridging the gap between&nbsp;customer&nbsp;and our&nbsp;client, ensuring smooth collaboration.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Be the 1st point of contact to consult,&nbsp;assist, and support the&nbsp;customer&nbsp;needs.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Foster enduring relationships with customers, building trust.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Take charge of solving problems and take care of&nbsp;maintaining&nbsp;our client's good name and image.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Learn the art of providing strategic recommendations and generating exceptional customer service.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Qualities We Value:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">An enthusiastic spirit with degree in Dietology\/Cosmetology\/ Chemistry\/ Biology\/ Biotechnology or similar field of studies.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"14\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fluency in English (B2\/C1) and German (C1)<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"15\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">You&rsquo;re&nbsp;self-motivated and skilled at multitasking, ready to take on new challenges.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"16\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Though you may lack experience, your excitement about your field of studies and willingness to continue improving your knowledge in&nbsp;a working&nbsp;environment.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"17\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">We&rsquo;ll&nbsp;teach you the ropes of managing client-customer relations.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"18\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Effective organization and time management skills are essential.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Why&nbsp;You&rsquo;ll&nbsp;Find&nbsp;It&nbsp;Fulfilling:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"19\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Our \\\"2 weeks training\\\" and &ldquo;learning by doing&rdquo; approach promises professional growth as you gain hands-on experience, with a constant support of your Training Buddy<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"20\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Embrace an international and diverse work environment, expanding your horizons.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"21\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Your development will reflect your evolving skills and potential as we invest in your development.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"22\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Employment Contract<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"23\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Private medical care<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"24\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Group insurance program,&nbsp;sports&nbsp;and leisure program<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"25\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Social activities,&nbsp;events&nbsp;and celebrations<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"274704268\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"8000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-05-08T15:12:34.528+02:00\",\"created_at\":\"2026-03-11T13:08:37.001+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzM?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"60\",\"campaign_id\":\"880\",\"campaign_title\":\"Referral - Sales ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Ventas\",\"street\":\"\",\"address\":\"\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"Agente de Ventas El Salvador\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Transforma conversaciones en resultados! &Uacute;nete al equipo de Ventas<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Te apasiona hablar con las personas y ayudarlas a tomar decisiones? En Concentrix buscamos personas con actitud comercial que quieran crecer profesionalmente en un ambiente din&aacute;mico. \ud83d\udcbc<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Ventas<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar recomendaciones de productos o servicios seg&uacute;n las necesidades del cliente.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procesos, guiones y metas asignadas.<\/li>\\n<li style=\\\"color: #002f35;\\\">Registrar cada interacci&oacute;n en los sistemas correspondientes.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario base competitivo + comisiones<br \/>\u2705 Capacitaci&oacute;n en t&eacute;cnicas de ventas<br \/>\u2705 Bonos por rendimiento<br \/>\u2705 Oportunidades de desarrollo profesional<br \/>\u2705 Ambiente din&aacute;mico y motivador<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">T&iacute;tulo de bachillerato<br \/>Comunicaci&oacute;n clara y efectiva<br \/>Actitud proactiva y orientada a resultados<br \/>Conocimientos b&aacute;sicos de tecnolog&iacute;a<br \/>Disponibilidad para turnos rotativos<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Si est&aacute;s listo para crecer en ventas y alcanzar nuevas metas, &iexcl;post&uacute;late hoy con Concentrix!<\/p>\",\"ats_external_id\":\"R1664888\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T18:59:04.020-05:00\",\"created_at\":\"2026-03-11T13:08:18.926-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84ODA?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84ODA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"recruiter\":{\"email\":{\"wid\":\"56706de872bb01b637bb0464b360eff5\",\"address\":\"leodanalexander.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Leodan Alexander\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0610\",\"wid\":\"f9af6d726098012df3d36dfc4f068be2\",\"descriptor\":\"Advisor I, Sales\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342340\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Sales-ES_R1664888\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Sales-ES_R1664888\/apply\",\"job_requisition_id\":\"R1664888\"}],\"organizations\":[{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"3aef857c76e001a315db9f680f1ad072\",\"address\":\"pablo.palmamenendez@concentrix.com\"},\"last_name\":\"Palma Menendez\",\"first_name\":\"Pablo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664888\",\"wid\":\"67b4b06b879b1028ba6f84d32b670000\",\"descriptor\":\"R1664888 El Salvador Sales ES (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-elsalvador\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"61\",\"campaign_id\":\"879\",\"campaign_title\":\"Referral - Customer Service ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Servicio al Cliente\",\"street\":\"\",\"address\":\"\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"Representante de Servicio al Cliente en El Salvador\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Impulsa tu carrera con Concentrix El Salvador!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Buscas una oportunidad para crecer profesionalmente? En Concentrix El Salvador te damos las herramientas, el apoyo y el ambiente ideal para que puedas avanzar. &Uacute;nete a nuestro equipo. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Servicio al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar atenci&oacute;n al cliente por tel&eacute;fono, chat o correo electr&oacute;nico.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procedimientos y utilizar herramientas internas para resolver consultas.<\/li>\\n<li style=\\\"color: #002f35;\\\">Colaborar dentro de un equipo din&aacute;mico y profesional.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario base competitivo<br \/>\u2705 Capacitaci&oacute;n completa<br \/>\u2705 Estabilidad laboral<br \/>\u2705 Entorno inclusivo y respetuoso<br \/>\u2705 Oportunidades de desarrollo y crecimiento<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">T&iacute;tulo de bachillerato<br \/>Conocimientos b&aacute;sicos de computaci&oacute;n<br \/>Buena comunicaci&oacute;n<br \/>Actitud enfocada en el cliente<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iquest;Est&aacute;s listo para el siguiente paso? Aplica ahora y forma parte de la familia Concentrix en El Salvador.<\/p>\",\"ats_external_id\":\"R1664885\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T18:59:04.013-05:00\",\"created_at\":\"2026-03-11T13:07:55.106-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Nzk?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Nzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"recruiter\":{\"email\":{\"wid\":\"56706de872bb01b637bb0464b360eff5\",\"address\":\"leodanalexander.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Leodan Alexander\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342282\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Customer-Service-ES_R1664885\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Customer-Service-ES_R1664885\/apply\",\"job_requisition_id\":\"R1664885\"}],\"organizations\":[{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"3aef857c76e001a315db9f680f1ad072\",\"address\":\"pablo.palmamenendez@concentrix.com\"},\"last_name\":\"Palma Menendez\",\"first_name\":\"Pablo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664885\",\"wid\":\"3ad757a94a3c1028ba0ec0a3ea2f0000\",\"descriptor\":\"R1664885 El Salvador Customer Service ES (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-elsalvador\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"62\",\"campaign_id\":\"877\",\"campaign_title\":\"Referral - Tech Support ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente T\u00e9cnico\",\"street\":\"\",\"address\":\"\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"Agente T\u00e9cnico El Salvador\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iquest;Te apasiona la tecnolog&iacute;a? &Uacute;nete al equipo de Soporte T&eacute;cnico<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Eres curioso por naturaleza, te gusta resolver problemas y ayudar a los dem&aacute;s? En Concentrix buscamos personas como t&uacute; para brindar asistencia t&eacute;cnica b&aacute;sica mientras desarrollas tu carrera en el mundo tecnol&oacute;gico. \ud83d\udda5\ufe0f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Soporte T&eacute;cnico<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar ayuda a clientes con problemas t&eacute;cnicos comunes (dispositivos, sistemas o cuentas).<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir gu&iacute;as de soporte y registrar cada caso con claridad.<\/li>\\n<li style=\\\"color: #002f35;\\\">Trabajar en equipo para garantizar una experiencia positiva al cliente.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario base competitivo<br \/>\u2705 Entrenamiento t&eacute;cnico y certificaciones<br \/>\u2705 Ambiente de trabajo inclusivo<br \/>\u2705 Posibilidad de crecimiento en &aacute;reas IT<br \/>\u2705 Bonos por calidad y resoluci&oacute;n<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">T&iacute;tulo de bachillerato<br \/>Conocimientos b&aacute;sicos de tecnolog&iacute;a<br \/>Paciencia y buena comunicaci&oacute;n<br \/>Habilidad para digitar y multitareas<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Lleva tu pasi&oacute;n por la tecnolog&iacute;a al siguiente nivel &mdash; &iexcl;post&uacute;late hoy y crece en Concentrix Soporte T&eacute;cnico!<\/p>\",\"ats_external_id\":\"R1664890\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T18:59:03.999-05:00\",\"created_at\":\"2026-03-11T13:04:03.285-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Nzc?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Nzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"recruiter\":{\"email\":{\"wid\":\"56706de872bb01b637bb0464b360eff5\",\"address\":\"leodanalexander.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Leodan Alexander\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0635\",\"wid\":\"f9af6d72609801765c311cfd4f06bde2\",\"descriptor\":\"Advisor I, Technical Support\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342349\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-ES_R1664890\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-ES_R1664890\/apply\",\"job_requisition_id\":\"R1664890\"}],\"organizations\":[{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"3aef857c76e001a315db9f680f1ad072\",\"address\":\"pablo.palmamenendez@concentrix.com\"},\"last_name\":\"Palma Menendez\",\"first_name\":\"Pablo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664890\",\"wid\":\"3ad757a94a3c1028badc6630b57e0000\",\"descriptor\":\"R1664890 El Salvador Tech Support ES (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-elsalvador\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"63\",\"campaign_id\":\"876\",\"campaign_title\":\"Referral - Tech Support EN\",\"campaign_type\":\"job_application\",\"job_title\":\"El Salvador Tech Support EN\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware\/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Assist external users of the client&#39;s technical products or services; identify, investigate, research and provide resolution to user questions and problems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Solve problems that are generally unstructured and require extensive use of conceptual thinking skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate\u2019s Degree in related technical discipline with six years of related technical experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Achieve and maintain recognized and applicable technical certification(s)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Relevant technical expertise related to program (i.e. hardware, software, networking, data storage, troubleshooting, repair)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Working knowledge of client technical systems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently with minimal supervision<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skillset to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels .<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p><\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education in related technical discipline.\u00a0 No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u2022 Ability to resolve basic to moderate technical issues<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664897\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T18:59:03.991-05:00\",\"created_at\":\"2026-03-11T13:03:10.811-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NzY?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"dolly.aguilar@concentrix.com\"},\"first_name\":\"Aguilar De Duran, Dolly Gabriela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101115999\",\"wid\":\"66c9c395b09c1069e05c963fd53e02aa\",\"descriptor\":\"Ana Minero Chinchilla (101115999)\"},{\"id\":\"102600372\",\"wid\":\"da7d7d2449a210103188a2498e810000\",\"descriptor\":\"Fatima Henriquez (102600372)\"},{\"id\":\"101611632\",\"wid\":\"57c2ce7ff60d01a1518f704c21082a3f\",\"descriptor\":\"Marcela Cruz Flores (101611632)\"},{\"id\":\"101279235\",\"wid\":\"24b3a9f9e19801cfbc4610c21e01aba4\",\"descriptor\":\"Leodan Alexander Santos Mata (101279235)\"},{\"id\":\"102238730\",\"wid\":\"789bcbe9150a10145bcf460f0ad00000\",\"descriptor\":\"Katerin Rivas Pineda (102238730)\"},{\"id\":\"102600377\",\"wid\":\"da7d7d2449a2101031884b4788740001\",\"descriptor\":\"Alicia Fuentes Funes (102600377)\"},{\"id\":\"102600382\",\"wid\":\"da7d7d2449a2101031882440bf610000\",\"descriptor\":\"Dolly Aguilar (102600382)\"},{\"id\":\"103172538\",\"wid\":\"6eca865b9af9101da509224f49580000\",\"descriptor\":\"Adriana Minero Erazo (103172538)\"},{\"id\":\"288538\",\"wid\":\"60219339f7a0106482a623c504f560bd\",\"descriptor\":\"Alejandra Morales Barton (288538)\"},{\"id\":\"102114467\",\"wid\":\"257f4718785c1012917b13db60930000\",\"descriptor\":\"Rebeca Coto (102114467)\"},{\"id\":\"102856632\",\"wid\":\"8ad28f6857471009fcaa68dfaaa30000\",\"descriptor\":\"Julio Romero Guardado (102856632)\"},{\"id\":\"102600387\",\"wid\":\"da7d7d2449a210103187e37165710000\",\"descriptor\":\"Gabriela Galeas Linares (102600387)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0635\",\"descriptor\":\"Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342272\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-EN_R1664897\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-EN_R1664897\/apply\",\"job_requisition_id\":\"R1664897\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"pablo.palmamenendez@concentrix.com\"},\"first_name\":\"Pablo Palma Menendez (266525)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664897\",\"wid\":\"ad6f51f92ec81028bbcd86a6e9c00000\",\"descriptor\":\"El Salvador Tech Support EN\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-elsalvador\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1215\",\"campaign_id\":\"14415\",\"campaign_title\":\"Solution Architect (TCF) R1712679\",\"campaign_type\":\"job_application\",\"job_title\":\"SaaS Solution Architect (React & Java) - Bilingual\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We are looking for a SaaS Solutions Architect (React &amp; Java) to technically lead the design and implementation of scalable solutions that align with business goals. This role requires translating complex business requirements into structured, efficient architecture, while collaborating closely with both technical and non-technical teams. The Solutions Architect will leverage their expertise in custom development, platform extensibility, and integrations to drive impactful results.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li><p>\u00a0Lead the design and delivery of custom SaaS-based solution tailored to meet client business objectives.<\/p><\/li><li><p>Define technical requirements and solution architecture through discovery sessions and design workshops.<\/p><\/li><li><p>Develop and deploy custom software, integrations, APIs, and automation using React and Java.<\/p><\/li><li><p>Act as the technical lead on client engagements, ensuring solution quality, scalability, and feasibility.<\/p><\/li><li><p>Collaborate closely with cross-functional teams and act as the SaaS platform subject matter expert.<\/p><\/li><li><p>Engage in direct communication with enterprise clients, providing consultative guidance on technical solutions.<\/p><\/li><li><p>Contribute to the overall architecture design by understanding integration patterns, data flows, and performance-driven design.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li><p><b>&#43;5 years<\/b> of experience in <b>technical consulting<\/b>, <b>solutions architecture<\/b>, or <b>enterprise integration<\/b> roles.<\/p><\/li><li><p>Hands-on experience working with <b>SaaS\/IPaaS <\/b>applications<b>, APIs, <\/b>and <b>custom software development. <\/b><\/p><\/li><li><p>Working experience with React (Primary) and Java (Secondary).<\/p><\/li><li><p>Proven background in <b>systems architecture<\/b> and designing scalable, extensible solutions across multiple business systems.<\/p><\/li><li><p>Demonstrated success working directly with <b>enterprise clients<\/b> in a <b>customer-facing<\/b>, consultative role.<\/p><\/li><li><p>Strong understanding of <b>integration patterns<\/b>, <b>data flows<\/b>, and performance-focused <b>architecture design<\/b>.<\/p><\/li><li><p>Knowledge of data integration and experience integrating SaaS applications with different business systems (ETL, CRM, business analytics, reporting, etc.)<\/p><\/li><li><p>Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects.<\/p><\/li><li><p>Proven ability to drive projects from concept through completion.<\/p><\/li><\/ul><p><\/p><p>#LI-Remote #Latam #SolutionArchitect #SaaS #React #Java<\/p>\",\"ats_external_id\":\"R1712679\",\"location\":\"CRI, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"62686.12\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-15T10:06:16.502+08:00\",\"created_at\":\"2026-03-11T12:04:42.139+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/SaaS-Solution-Architect--React---Java----Bilingual_R1712679\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"alejandra.barrera@concentrix.com\"},\"first_name\":\"Barrera, Alejandra\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"103263265\",\"wid\":\"a92aa592eff11001efa43bec5c0a0000\",\"descriptor\":\"Alejandra Barrera (103263265)\"},{\"id\":\"102009992\",\"wid\":\"871dd66c54300107b3ad8716fae40000\",\"descriptor\":\"Jose Luis Reyes Reyes (102009992)\"},{\"id\":\"103219975\",\"wid\":\"dd2b2c504c2210335d1eae5017320000\",\"descriptor\":\"Lederki Santana Cuevas (103219975)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369416\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/SaaS-Solution-Architect--React---Java----Bilingual_R1712679\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/SaaS-Solution-Architect--React---Java----Bilingual_R1712679\/apply\",\"job_requisition_id\":\"R1712679\"}],\"organizations\":[{\"wid\":\"d101fdc76553100f9ec71b9d86f90000\",\"descriptor\":\"COGS (CORP) CAT Cloud Architecture & Dev COE\",\"reference_id\":\"CATCLDARCHDZDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"07d5105fd1730111475f989ac9550000\",\"descriptor\":\"W0ZGLX Smartsheet Launch 20 10 And Si\",\"reference_id\":\"W0ZGLX\",\"custom_reference_id\":\"W0ZGLX\",\"company_reference_id\":null},{\"wid\":\"1d414ee4640601113a07312668000000\",\"descriptor\":\"7234 - Smartsheet Inc - PUSA5861\",\"reference_id\":\"PUSA5861\",\"custom_reference_id\":\"PUSA5861\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gisela.ramirez@concentrix.com\"},\"first_name\":\"Gisela Ramirez Dominguez (102070905)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1712679\",\"wid\":\"0424608bc84710037d33756961730000\",\"descriptor\":\"SaaS Solution Architect (React & Java) - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>As a Sr. Solutions Architect, you will work with Smartsheet customers and partners on complex engagements to convert business requirements into Smartsheet solutions. The Sr. Solutions Architects are leaders within the Solutions Architecture team, providing quality assurance and project review for the broader team. Within this role, you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups.<\/p><p><\/p><p>You will report to the Manager, Solutions Architect. This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is registered.<\/p><ul><li>Develop, build, test and deploy custom software solutions leveraging a wide array of Smartsheet product &amp; third party APIs<\/li><li>Lead technical consulting engagements that require custom software development by leading design sessions, defining technical requirements, and validating solution architecture against product best practices<\/li><li>Design and document technical solutions aligned with client business objectives<\/li><li>Review and validate solution designs produced by other Architect team members<\/li><li>Provide quality oversight of engagements through formal peer to peer feedback, ongoing mentorship and coaching<\/li><li>Serve as the Smartsheet subject matter expert (SME) on Smartsheet product capabilities and extensibility scenarios that leverage the Smartsheet APIs<\/li><\/ul><p><\/p><ul><li>5&#43; years relevant work experience or equivalent combination of relevant work experience and education<\/li><li>3&#43; years of customer facing experience<\/li><li>Working experience with React (Primary) and Java (Secondary)<\/li><li>Experience working with SaaS\/IPaaS applications in an enterprise environment<\/li><li>Willing to travel periodically (up to 50%) based on customer and business needs<\/li><li>Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises<\/li><li>Proven ability to drive projects from concept through completion with minimal guidance<\/li><li>Understanding of systems architecture and ability to design scalable performance-driven solutions<\/li><li>Understanding of key design patterns and large data volume best practices<\/li><li>Knowledge of data integration and experience integrating SaaS applications with different business systems (ETL, CRM, business analytics, reporting, etc.) preferred<\/li><li>Bachelor\u2019s degree in MIS, CIS, CS preferred but not required<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1216\",\"campaign_id\":\"14414\",\"campaign_title\":\"Solution Architect (TCF) R1712683\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr Solutions Architect - C#\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"\",\"long_description\":\"<h1><b><u>Sr Solutions Architect - C# | Remote in Mexico <\/u><\/b><\/h1><p><\/p><p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>As a<b> Sr Solutions Architect<\/b>, you will play a pivotal role in enhancing quality, efficiency, and customer satisfaction. Your responsibilities will include leading customer interactions and assisting clients in the development, construction, testing, and deployment of solutions that utilize Smartsheet, the Smartsheet API, and integrations between Smartsheet and other products. You will be working with cutting-edge web-based technologies and a commitment to gaining a profound understanding of Smartsheet\u2019s advantages, use cases, and both business and technical aspects.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li><b>Develop, build, test and deploy<\/b> custom software solutions leveraging a wide array of <b>Smartsheet<\/b> product &amp; third party APIs.<\/li><li>Lead technical consulting engagements that require <b>custom software development<\/b> by leading design sessions, <b>defining technical requirements<\/b>, and validating solution architecture against product best practices.<\/li><li>Design and document <b>technical solutions<\/b> aligned with client business objectives.<\/li><li><b>Review and validate<\/b> solution designs produced by other Architect team members.<\/li><li>Provide quality oversight of engagements through formal peer to peer feedback, ongoing <b>mentorship and coaching<\/b>.<\/li><li>Serve as the <b>Smartsheet subject matter expert (SME)<\/b> on Smartsheet product capabilities and extensibility scenarios that leverage the Smartsheet APIs.<\/li><li>Determine solution feasibility and costing in support of our Sales team for new engagements.<\/li><li>Manage all aspects of technical projects, including, but not limited to, the <b>schedule, deliverables, deadlines and client relationships.<\/b><\/li><li><b>Develop <\/b>middleware applications to automate processes within Smartsheet products, integrate with 3rd party systems, and migrate data between 3rd party systems and Smartsheet products.<\/li><\/ul><p><\/p><p><b>Qualifications <\/b><\/p><ul><li>Bachelor&#39;s Degree in Computer Science, Engineering, or related field.<\/li><li>3&#43; years of customer facing experience.<\/li><li>Experience with <b>C# <\/b>is a must.<\/li><li>Fluency in advanced <b>conversational English.<\/b><\/li><li>Experience working with <b>SaaS\/IPaaS applications<\/b> in an enterprise environment.<\/li><li>Proven ability to drive projects from concept through completion with minimal guidance.<\/li><li>Understanding of systems architecture and ability to design scalable performance-driven solutions.<\/li><li>Understanding of key design patterns and large data volume best practices.<\/li><\/ul><p><\/p><p><b>Bonus Skills<\/b><\/p><ul><li>Experience with <b>Node, Python, <\/b>or<b> Java.<\/b><\/li><li>Knowledge of data integration and <b>experience integrating SaaS applications<\/b> with different business systems (ETL, CRM, business analytics, reporting, etc.)<\/li><\/ul><p><\/p><p><b>Join us and be part of this journey towards greater opportunities and brighter futures.<\/b><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1712683\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"74997\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-16T02:04:15.397+08:00\",\"created_at\":\"2026-03-11T08:06:30.394+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Soluctions-Architect---C-_R1712683\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"paulina.luna@concentrix.com\"},\"first_name\":\"Luna, Paulina\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"103503816\",\"wid\":\"a4579507f4991010649c6969f84f0000\",\"descriptor\":\"Paulina Luna (103503816)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372793\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Soluctions-Architect---C-_R1712683\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Soluctions-Architect---C-_R1712683\/apply\",\"job_requisition_id\":\"R1712683\"}],\"organizations\":[{\"wid\":\"d101fdc76553100f9ec71b9d86f90000\",\"descriptor\":\"COGS (CORP) CAT Cloud Architecture & Dev COE\",\"reference_id\":\"CATCLDARCHDZDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"07d5105fd1730111475f989ac9550000\",\"descriptor\":\"W0ZGLX Smartsheet Launch 20 10 And Si\",\"reference_id\":\"W0ZGLX\",\"custom_reference_id\":\"W0ZGLX\",\"company_reference_id\":null},{\"wid\":\"1d414ee4640601113a07312668000000\",\"descriptor\":\"7234 - Smartsheet Inc - PUSA5861\",\"reference_id\":\"PUSA5861\",\"custom_reference_id\":\"PUSA5861\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gisela.ramirez@concentrix.com\"},\"first_name\":\"Gisela Ramirez Dominguez (102070905)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1712683\",\"wid\":\"0c99f6f66e05101ab2162d29e8a10000\",\"descriptor\":\"Sr Solutions Architect - C#\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1217\",\"campaign_id\":\"14411\",\"campaign_title\":\"Solution Architect (TCF) R1712682\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Solutions Architect (Ruby) \u2013 SaaS Integrations\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><h1>JOB SUMMARY<\/h1><p><\/p><p>Technical Solutions Architect with strong <b>Ruby<\/b> expertise, responsible for designing and delivering <b>scalable, API-driven integration solutions<\/b> for large enterprise customers on a global SaaS platform. This role combines hands-on software development with solution architecture, technical discovery, and client-facing design leadership. The position focuses on building middleware integrations, translating business requirements into technical solutions, validating architecture against platform best practices, and supporting solution scoping across the full project lifecycle.<\/p><h2><\/h2><h1>Responsibilities<\/h1><ul><li><p>Design, develop, test, and deploy<span>\u00a0<\/span><b>custom software solutions in Ruby<\/b>, including middleware and integration components.<\/p><\/li><li><p>Architect and build<span>\u00a0<\/span><b>API-driven integrations<\/b><span>\u00a0<\/span>between<span>\u00a0<\/span><b>Smartsheet<\/b><span>\u00a0<\/span>and third-party enterprise systems.<\/p><\/li><li><p>Lead<span>\u00a0<\/span><b>technical discovery and solution design sessions<\/b><span>\u00a0<\/span>with customers to define scalable, high-performance architectures.<\/p><\/li><li><p>Translate business needs into<span>\u00a0<\/span><b>technical specifications<\/b><span>\u00a0<\/span>and validate solution designs against platform standards and best practices.<\/p><\/li><li><p><span>Support<\/span><span>\u00a0<\/span><b>pre-sales technical scoping<\/b><span>\u00a0<\/span><span>and contribute to solution quality through documentation, testing, and architectural reviews.<\/span><\/p><\/li><\/ul><p><\/p><p>Qualifications<\/p><ul><li><p><b>5&#43; years of software development experience<\/b>.<\/p><\/li><li><p>Strong hands-on experience with<span>\u00a0<\/span><b>Ruby<\/b>, preferably<span>\u00a0<\/span><b>Ruby on Rails<\/b>.<\/p><\/li><li><p>Experience designing and building<span>\u00a0<\/span><b>RESTful APIs<\/b>.<\/p><\/li><li><p>Experience integrating<span>\u00a0<\/span><b>SaaS applications<\/b><span>\u00a0<\/span>within<span>\u00a0<\/span><b>enterprise environments<\/b>.<\/p><\/li><li><p>Solid understanding of<span>\u00a0<\/span><b>systems architecture<\/b><span>\u00a0<\/span>and<span>\u00a0<\/span><b>scalable solution design principles<\/b>.<\/p><\/li><li><p>Experience leading technical initiatives from<span>\u00a0<\/span><b>solution design through delivery<\/b>.<\/p><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1712682\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"74997\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-05T00:07:20.682+08:00\",\"created_at\":\"2026-03-11T06:07:30.247+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Technical-Solutions-Architect--Ruby----SaaS-Integrations_R1712682-1\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.garro@concentrix.com\"},\"first_name\":\"Garro Montenegro, Ericka\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370987\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Technical-Solutions-Architect--Ruby----SaaS-Integrations_R1712682-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Technical-Solutions-Architect--Ruby----SaaS-Integrations_R1712682-1\/apply\",\"job_requisition_id\":\"R1712682\"}],\"organizations\":[{\"wid\":\"d101fdc76553100f9ec71b9d86f90000\",\"descriptor\":\"COGS (CORP) CAT Cloud Architecture & Dev COE\",\"reference_id\":\"CATCLDARCHDZDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"07d5105fd1730111475f989ac9550000\",\"descriptor\":\"W0ZGLX Smartsheet Launch 20 10 And Si\",\"reference_id\":\"W0ZGLX\",\"custom_reference_id\":\"W0ZGLX\",\"company_reference_id\":null},{\"wid\":\"1d414ee4640601113a07312668000000\",\"descriptor\":\"7234 - Smartsheet Inc - PUSA5861\",\"reference_id\":\"PUSA5861\",\"custom_reference_id\":\"PUSA5861\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gisela.ramirez@concentrix.com\"},\"first_name\":\"Gisela Ramirez Dominguez (102070905)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1712682\",\"wid\":\"0c99f6f66e05101ab26f2b8c54340000\",\"descriptor\":\"Technical Solutions Architect (Ruby) \u2013 SaaS Integrations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>initial JD<\/b><\/p><ul><li>Smartsheet is looking for an experienced Sr. Solutions Architect to drive quality, efficiency and customer satisfaction within our Professional Services\u2019 business by leading customer conversations and assisting customers with developing, building, testing and deploying solutions that leverage Smartsheet, the Smartsheet API and integrations between Smartsheet and other products. The right candidate will have a passion for working with leading edge, web-based technologies and a desire to deeply understand Smartsheet\u2019s benefits, use cases, and business and technical elements.<\/li><li><br \/>As a Sr. Solutions Architect, you will work with Smartsheet customers and partners on complex engagements to convert business requirements into Smartsheet solutions. The Sr. Solutions Architects are leaders within the Solutions Architecture team, providing quality assurance and project review for the broader team. Within this role, you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups.<\/li><\/ul><p>Responsibilities<\/p><ul><li>Develop, build, test and deploy custom software solutions leveraging a wide array of Smartsheet product &amp; third party APIs<\/li><li>Lead technical consulting engagements that require custom software development by leading design sessions, defining technical requirements, and validating solution architecture against product best practices<\/li><li>Design and document technical solutions aligned with client business objectives<\/li><li>Review and validate solution designs produced by other Architect team members<\/li><li>Provide quality oversight of engagements through formal peer to peer feedback, ongoing mentorship and coaching<\/li><li>Serve as the Smartsheet subject matter expert (SME) on Smartsheet product capabilities and extensibility scenarios that leverage the Smartsheet APIs<\/li><\/ul><ul><li>Determine solution feasibility and costing in support of our Sales team for new engagements including the drafting of customer SOWs<\/li><li>Manage all aspects of technical projects, including, but not limited to, the schedule, deliverables, deadlines and client relationships<\/li><li>Develop middleware applications to automate processes within Smartsheet products, integrate with 3rd party systems, and migrate data between 3rd party systems and Smartsheet products<\/li><\/ul><ul><li>Maintain a target billable utilization aligned to the role<\/li><li>Provide feedback to our Product &amp; Platform Engineering teams that inform product improvements and identify feature gaps<\/li><\/ul><ul><li>Other duties as assigned<\/li><\/ul><p>Qualifications<\/p><ul><li><\/li><li>5&#43; years relevant work experience or equivalent combination of relevant work experience and education<\/li><li>3&#43; years of customer facing experience<\/li><li>Working experience with Ruby (primary), React (secondary). Bonus if they have C#, Java, Python or Node.<\/li><li>Experience working with SaaS\/IPaaS applications in an enterprise environment<\/li><li>Willing to travel periodically (up to 50%) based on customer and business needs<\/li><li>Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises<\/li><li>Proven ability to drive projects from concept through completion with minimal guidance<\/li><li>Understanding of systems architecture and ability to design scalable performance-driven solutions<\/li><li>Understanding of key design patterns and large data volume best practices<\/li><li>Knowledge of data integration and experience integrating SaaS applications with different business systems (ETL, CRM, business analytics, reporting, etc.) preferred<\/li><li>Bachelor\u2019s degree in MIS, CIS, CS preferred but not required<\/li><\/ul><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1218\",\"campaign_id\":\"14410\",\"campaign_title\":\"Specialist, Partner Success R1711929\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Partner Success - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Partner Specialist is responsible for effectively enabling the sales process for a client\u2019s products and services for an assigned territory\/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel \\npartners.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><ul><li>Improve customer retention and revenue growth for an established customer base while providing accurate weekly\/monthly\/quarterly sales forecasts<\/li><li>Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners<\/li><li>Conduct monthly\/quarterly consultative reviews and health checks analyzing our needs<\/li><li>Create talk tracks specifically related to customer health and use predictive data to identify &#39;at-risk&#39; customers<\/li><li>Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.<\/li><li>Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams<\/li><li>Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business<\/li><li>Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products<\/li><li>Manage high volume of customer contacts through phone and email each day<\/li><li>Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Maintain a high level of CRM hygiene to ensure all relevant data is captured<\/li><li>May potentially attend vendor events<\/li><\/ul><p><\/p><p><b>Candidate profile<\/b><\/p><ul><li>3&#43; years of prior experience working in a customer service or sales capacity<\/li><li>Experience of high-volume calling<\/li><li>A passion for customer experience<\/li><li>Willingness to learn new technology and data<\/li><li>Problem-solving skills with demonstrated ability to articulate the value and business process to a customer<\/li><li>Experience coaching others or training delivery<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience using email, phone and video tools<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Maintain overall ownership and to function as single contact for Top Channel Partners<\/li><\/ul><p><\/p><p><b>Internal Career Path Policies<\/b><\/p><ul><li><b>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/b><\/li><li><b>Required tenure: 6 months.<\/b><\/li><li><b>Required performance: <\/b>KPIs or goals on target for the business unit to which they belong in the last <b>3-month period (not average).<\/b><\/li><li><b>Must not have active disciplinary actions.<\/b><\/li><li><b>The game-changer may participate in only one process at a time.<\/b><\/li><li><b>Comply with the learning paths of the Corporate University.<\/b><\/li><li><b>Must remain at least 6 months in the position to which he\/she was recently promoted, <\/b>to be able to apply for another call.<\/li><li>If you were evaluated by the PC psychologist for a vacancy and you were not selected, <b>you must wait at least 2 months to reapply for that same position from which you did not pass<\/b><\/li><li><b>The process is performed and\/or outside working hours, <\/b>which means that the game-changer should be available in his free time in case we require it.<\/li><li>Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/li><\/ul>\",\"ats_external_id\":\"R1711929\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"4943136\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-03-27T08:53:51.020+08:00\",\"created_at\":\"2026-03-11T06:07:29.069+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Partner-Success---Bilingual_R1711929\/apply\",\"head_count\":\"5\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"102600272\",\"wid\":\"da7d7d2449a21010318d883ac2c00002\",\"descriptor\":\"Kelly Sanchez (102600272)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"103262281\",\"wid\":\"960489194f421001ac6f0fee35970000\",\"descriptor\":\"Karen Saray Pi\u00f1a Aroca (103262281)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3234\",\"descriptor\":\"Specialist, Partner Success\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363892\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Partner-Success---Bilingual_R1711929\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Partner-Success---Bilingual_R1711929\/apply\",\"job_requisition_id\":\"R1711929\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"290e50e3d5661003860e2dfa32c40000\",\"descriptor\":\"W0ZXZV MICROSOFT P_TSI BOG PRD\",\"reference_id\":\"W0ZXZV\",\"custom_reference_id\":\"W0ZXZV\",\"company_reference_id\":null},{\"wid\":\"13d94e43f54f1024387676b19f650000\",\"descriptor\":\"11663 - Microsoft - WHONELINK348\",\"reference_id\":\"WHONELINK348\",\"custom_reference_id\":\"WHONELINK348\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"duvan.parra@concentrix.com\"},\"first_name\":\"Duvan Parra Trujillo (102620581)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711929\",\"wid\":\"ebb12409861c101addb60c7594200000\",\"descriptor\":\"Specialist, Partner Success - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1219\",\"campaign_id\":\"14405\",\"campaign_title\":\"Specialist, Customer Acquisition R1713128\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista, Adquisici\u00f3n de Clientes - Biling\u00fce (Inside Sales, new business)\",\"street\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"address\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"80010-010\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"El representante de ventas es responsable de demostrar el valor y las ventajas de los productos o servicios de nuestros clientes a trav\u00e9s de la interacci\u00f3n con ellos, centr\u00e1ndose principalmente en la venta y\/o renovaci\u00f3n de contratos. Esta funci\u00f3n es responsable de transmitir eficazmente el valor de los productos o servicios a los clientes.\",\"long_description\":\"<ul><li>Proporcionar previsiones de ventas semanales\/mensuales\/trimestrales precisas.<\/li><li>Dominio del conocimiento del producto y comprensi\u00f3n t\u00e9cnica de los servicios para evaluar los requisitos del cliente.<\/li><li>Iniciar medidas para ayudar a los clientes con sus inquietudes u obst\u00e1culos que impiden su satisfacci\u00f3n o el uso del producto<\/li><li>Gestionar las presiones competitivas externas y manejar las objeciones para retener a los clientes o ganar nuevos clientes<\/li><li>Gestionar un gran volumen de contactos con clientes a trav\u00e9s del tel\u00e9fono y el correo electr\u00f3nico cada d\u00eda; la mayor parte de la comunicaci\u00f3n es saliente.<\/li><li>Trabajar con su equipo y la direcci\u00f3n para ofrecer una experiencia profesional en todas las interacciones con clientes actuales y potenciales<\/li><li>Mantener el sistema de gesti\u00f3n de clientes (CRM) para garantizar que se recopilen todos los datos relevantes<\/li><li>Realizar acciones de ventas que pueden incluir la calificaci\u00f3n de clientes potenciales, la conversi\u00f3n de clientes potenciales, la realizaci\u00f3n de evaluaciones de estado, actuar como portavoz del cliente o renovar contratos<\/li><li>Trabajar en equipo y reportar directamente al gerente de ventas<\/li><\/ul>\",\"ats_external_id\":\"R1713128\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.436+08:00\",\"created_at\":\"2026-03-11T02:05:26.488+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Especialista--Adquisicin-de-Clientes---Trilinge_R1713128\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-010\",\"primary_location\":{\"id\":\"BR-SAO-EZTOW-01\",\"wid\":\"85a9ca3d2e7d102896f08602c4a80000\",\"descriptor\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\"}},\"languages\":[\"English\",\"Brazilian Portuguese\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Daza Moreno, Mario Alejandro\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363784\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Especialista--Adquisicin-de-Clientes---Trilinge_R1713128\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Especialista--Adquisicin-de-Clientes---Trilinge_R1713128\/apply\",\"job_requisition_id\":\"R1713128\"}],\"organizations\":[{\"wid\":\"26c7786cb10b101b624895e74ea90000\",\"descriptor\":\"25232 - Udemy - 980007629\",\"reference_id\":\"980007629\",\"custom_reference_id\":\"980007629\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paula.dias3@concentrix.com\"},\"first_name\":\"Paula Dias (103378970)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1713128\",\"wid\":\"0a9b4f24ead6101ad167402c21e70000\",\"descriptor\":\"Especialista, Adquisici\u00f3n de Clientes - Biling\u00fce (Inside Sales, new business)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>M\u00e1s de dos a\u00f1os de experiencia trabajando en atenci\u00f3n al cliente o ventas.<\/li><li>\u00c9xito previo en el logro de cuotas\/objetivos de ventas personales y de equipo.<\/li><li>Experiencia en llamadas de gran volumen.<\/li><li>Experiencia en el aprendizaje de nuevas tecnolog\u00edas y datos.<\/li><li>Habilidades para la resoluci\u00f3n de problemas.<\/li><li>Excelente conocimiento de los programas de MS Office.<\/li><li>Experiencia trabajando con Salesforce.com o CRM similar.<\/li><li>Experiencia o disposici\u00f3n para trabajar desde casa.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1220\",\"campaign_id\":\"14403\",\"campaign_title\":\"Specialist, Customer Acquisition R1712718\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Bilingual (Inside Sales, New Business)\",\"street\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"address\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"80010-010\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of the products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1712718\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.414+08:00\",\"created_at\":\"2026-03-11T00:07:48.686+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Specialist--Customer-Acquisition---Bilingual_R1712718\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-010\",\"primary_location\":{\"id\":\"BR-SAO-EZTOW-01\",\"wid\":\"85a9ca3d2e7d102896f08602c4a80000\",\"descriptor\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\"}},\"languages\":[\"Brazilian Portuguese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Daza Moreno, Mario Alejandro\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363958\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Specialist--Customer-Acquisition---Bilingual_R1712718\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Specialist--Customer-Acquisition---Bilingual_R1712718\/apply\",\"job_requisition_id\":\"R1712718\"}],\"organizations\":[{\"wid\":\"26c7786cb10b101b624895e74ea90000\",\"descriptor\":\"25232 - Udemy - 980007629\",\"reference_id\":\"980007629\",\"custom_reference_id\":\"980007629\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paula.dias3@concentrix.com\"},\"first_name\":\"Paula Dias (103378970)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712718\",\"wid\":\"6ec5a737b2bf101acc18e66680ef0000\",\"descriptor\":\"Specialist, Customer Acquisition - Bilingual (Inside Sales, New Business)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Bachelor\u2019s degree in business management, IT, Marketing, or a related field<\/li><li>2&#43; years of sales and marketing experience (B2B sales)<\/li><li>1&#43; year of account management experience<\/li><li>1&#43; year of experience in the IT industry<\/li><li>Sales skills: Familiarity with modern selling techniques, consistent execution of messaging strategy, ability to engage decision-makers, and establish actionable next steps<\/li><li>Business operations: Ability to accurately document call outcomes and notes<\/li><li>Industry knowledge: Basic understanding of the technology industry and the ability to communicate key solution messaging<\/li><li>Proficiency with productivity tools (e.g., Outlook, O365, web conferencing platforms) and experience using CRM systems<\/li><li>A baseline understanding of and passion for cloud technologies and innovation<\/li><li>Strong written and verbal communication skills, with a professional tone and style<\/li><li>3\u20135&#43; years B2B sales<\/li><li>Proven hunting experience<\/li><li>SMB sales exposure<\/li><li>SaaS or tech sales preferred<\/li><li>CRM experience<\/li><li><b>Sales Navigator<\/b><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1221\",\"campaign_id\":\"14398\",\"campaign_title\":\"Specialist, Sales Development R1709826\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Development - Bilingual\",\"street\":\"SLV San Salvador - Blvr. Sta. Elena\",\"address\":\"SLV San Salvador - Blvr. Sta. Elena\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01502\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"We are looking for passionate and driven Sales Development Representatives to join our growing team!\\n \\nAs an SDR, you\u2019ll be the first point of contact for potential customers\u2014building meaningful connections, understanding business challenges, and driving qualified opportunities into the sales pipeline.\\n \\nIn this role, you\u2019ll manage your own outreach strategy, collaborate closely with Account Executives, and help shape the customer experience. If you\u2019re energetic, resilient, and motivated by goals, this is a fantastic opportunity to grow your career in B2B sales.\",\"long_description\":\"<p><span><span>&#x1f511; <b>What we offer:<\/b><\/span><\/span><\/p><p><span><span>\u2022 Premium life insurance<\/span><\/span><\/p><p><span><span>\u2022 Hiring bonus (500 USD)<\/span><\/span><\/p><p><span><span>\u2022 Base salary &#43; Performance bonus<\/span><\/span><\/p><p><span><span>\u2022 Referral bonus - work with your friends<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>&#x1f31f; <b>What We\u2019re Looking For<\/b><\/span><\/span><\/p><p><span><span>\u2022 Strong <b>English (B2 or higher) <\/b>communication and active listening skills<\/span><\/span><\/p><p><span><span>\u2022 6&#43; months of experience in <b>sales in a customer service environment (call-center or equivalent)<\/b><\/span><\/span><\/p><p><span><span>\u2022 Availability to start by mid February<\/span><\/span><\/p><p><span><span>\u2022 Relationship-building abilities and comfort engaging decision-makers<\/span><\/span><\/p><p><span><span>\u2022 Resilience, persistence, and a positive attitude<\/span><\/span><\/p><p><span><span>\u2022 Strong organizational skills and pipeline management<\/span><\/span><\/p><p><span><span>\u2022 Tech-savviness with CRM and sales tools<\/span><\/span><\/p><p><span><span>\u2022 Goal-oriented mindset and motivation to exceed KPIs<\/span><\/span><\/p><p><span><span>\u2022 Adaptability and willingness to learn continuously<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>&#x1f511; <b>What You\u2019ll Do<\/b><\/span><\/span><\/p><p><span><span>\u2022 Conduct outbound cold calls and email outreach to generate new leads<\/span><\/span><\/p><p><span><span>\u2022 Qualify prospects by identifying needs and business challenges<\/span><\/span><\/p><p><span><span>\u2022 Collaborate closely with AEs for a smooth lead handoff<\/span><\/span><\/p><p><span><span>\u2022 Maintain accurate CRM records (Salesforce, HubSpot)<\/span><\/span><\/p><p><span><span>\u2022 Share insights with Marketing and Product teams to support better targeting and messaging<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>If you\u2019re ready to take the next step in your sales career and thrive in a fast-paced, collaborative environment, <b>we\u2019d love to meet you!<\/b><\/span><\/span><\/p>\",\"ats_external_id\":\"R1709826\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"1050\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-03-27T08:54:24.013+08:00\",\"created_at\":\"2026-03-10T22:03:41.874+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Sales-Development---Bilingual_R1709826\/apply\",\"head_count\":\"8\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - Blvr. Sta. Elena\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363776\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Sales-Development---Bilingual_R1709826\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Sales-Development---Bilingual_R1709826\/apply\",\"job_requisition_id\":\"R1709826\"}],\"organizations\":[{\"wid\":\"29e28fb0b1d810374d135edee46b0000\",\"descriptor\":\"W100BB Weave Communications SV\",\"reference_id\":\"W100BB\",\"custom_reference_id\":\"W100BB\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0f5541ea15aa1036c4776588b6ae0000\",\"descriptor\":\"25916 - Weave Communications, Inc. - 980009184\",\"reference_id\":\"980009184\",\"custom_reference_id\":\"980009184\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"melany.montano@concentrix.com\"},\"first_name\":\"Melany Montano Lazo (103465329)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1709826\",\"wid\":\"645ee6037d1c10190529382b2c920000\",\"descriptor\":\"Specialist, Sales Development - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1222\",\"campaign_id\":\"14397\",\"campaign_title\":\"Sr. Specialist, Account Manager R1712931\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sr. Account Manager\",\"street\":\"EGY Cairo RHQ\",\"address\":\"EGY Cairo RHQ\",\"city\":null,\"state\":\"Giza\",\"postal_code\":\"12568\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client\u2019s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.\",\"long_description\":\"<ul><li>Ensure that client&#39;s customers are satisfied with our client&#39;s services and resolve escalated issues<\/li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals<\/li><li>Evaluate our client&#39;s customer needs and propose potential solutions<\/li><li>Be a single contact for our client&#39;s customer<\/li><li>Use data to fix customer concerns\/roadblocks prohibiting satisfaction<\/li><li>Manage external competitive pressures and handle objections<\/li><li>Work with multiple partners, building relationships with decision-makers at all levels<\/li><li>Manage sales territory and achieving monthly quotas<\/li><li>Negotiate in tough situations<\/li><li>Identify risk and barriers to success; develop contingency plans<\/li><li>Identify opportunities for additional product or service sales<\/li><li>Use data to help influence buying\/renewal process<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1712931\",\"location\":\"Giza\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.371+08:00\",\"created_at\":\"2026-03-10T22:03:41.443+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-27-North-Teseen-st--building-27\/B2B-Sr-Account-Manager_R1712931\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Giza\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"12568\",\"primary_location\":{\"id\":\"EG-CAI-RAYAH-Y0\",\"wid\":\"c22d0d0d1d601026f557082ee7017678\",\"descriptor\":\"EGY Cairo RHQ\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3229\",\"descriptor\":\"Sr. Specialist, Account Manager\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363843\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-27-North-Teseen-st--building-27\/B2B-Sr-Account-Manager_R1712931\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-27-North-Teseen-st--building-27\/B2B-Sr-Account-Manager_R1712931\/apply\",\"job_requisition_id\":\"R1712931\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712931\",\"wid\":\"7acee730166a10038f11d61a109e0000\",\"descriptor\":\"B2B Sr. Account Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>5&#43; years working in sales or account management<\/li><li>Experience in high-volume calling<\/li><li>Previous experience with sales and customer experience<\/li><li>Enthusiasm for new technology<\/li><li>MS Office experience<\/li><li>Experience working with Salesforce.com or similar Client Relationship Management tool<\/li><li>Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences<\/li><li>Experience providing and implementing solutions when needed<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1223\",\"campaign_id\":\"14396\",\"campaign_title\":\"Sr. Specialist, Account Manager R1712937\",\"campaign_type\":\"job_application\",\"job_title\":\"French B2B - Senior Account Manager\",\"street\":\"EGY Cairo RHQ\",\"address\":\"EGY Cairo RHQ\",\"city\":null,\"state\":\"Giza\",\"postal_code\":\"12568\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client\u2019s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.\",\"long_description\":\"<ul><li>Ensure that client&#39;s customers are satisfied with our client&#39;s services and resolve escalated issues<\/li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals<\/li><li>Evaluate our client&#39;s customer needs and propose potential solutions<\/li><li>Be a single contact for our client&#39;s customer<\/li><li>Use data to fix customer concerns\/roadblocks prohibiting satisfaction<\/li><li>Manage external competitive pressures and handle objections<\/li><li>Work with multiple partners, building relationships with decision-makers at all levels<\/li><li>Manage sales territory and achieving monthly quotas<\/li><li>Negotiate in tough situations<\/li><li>Identify risk and barriers to success; develop contingency plans<\/li><li>Identify opportunities for additional product or service sales<\/li><li>Use data to help influence buying\/renewal process<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1712937\",\"location\":\"Giza\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.352+08:00\",\"created_at\":\"2026-03-10T22:03:41.223+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-27-North-Teseen-st--building-27\/French-B2B---Senior-Account-Manager_R1712937\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Giza\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"12568\",\"primary_location\":{\"id\":\"EG-CAI-RAYAH-Y0\",\"wid\":\"c22d0d0d1d601026f557082ee7017678\",\"descriptor\":\"EGY Cairo RHQ\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3229\",\"descriptor\":\"Sr. Specialist, Account Manager\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363823\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-27-North-Teseen-st--building-27\/French-B2B---Senior-Account-Manager_R1712937\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-27-North-Teseen-st--building-27\/French-B2B---Senior-Account-Manager_R1712937\/apply\",\"job_requisition_id\":\"R1712937\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712937\",\"wid\":\"4ea5e5a5eb9210038fa3a3bc477c0000\",\"descriptor\":\"French B2B - Senior Account Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>5&#43; years working in sales or account management<\/li><li>Experience in high-volume calling<\/li><li>Previous experience with sales and customer experience<\/li><li>Enthusiasm for new technology<\/li><li>MS Office experience<\/li><li>Experience working with Salesforce.com or similar Client Relationship Management tool<\/li><li>Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences<\/li><li>Experience providing and implementing solutions when needed<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1224\",\"campaign_id\":\"14395\",\"campaign_title\":\"Sr. Specialist, Account Manager R1712925\",\"campaign_type\":\"job_application\",\"job_title\":\"French B2B - Sr. Account Manager\",\"street\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"address\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"city\":null,\"state\":\"Alexandria\",\"postal_code\":\"21648\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client\u2019s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.\",\"long_description\":\"<ul><li>Ensure that client&#39;s customers are satisfied with our client&#39;s services and resolve escalated issues<\/li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals<\/li><li>Evaluate our client&#39;s customer needs and propose potential solutions<\/li><li>Be a single contact for our client&#39;s customer<\/li><li>Use data to fix customer concerns\/roadblocks prohibiting satisfaction<\/li><li>Manage external competitive pressures and handle objections<\/li><li>Work with multiple partners, building relationships with decision-makers at all levels<\/li><li>Manage sales territory and achieving monthly quotas<\/li><li>Negotiate in tough situations<\/li><li>Identify risk and barriers to success; develop contingency plans<\/li><li>Identify opportunities for additional product or service sales<\/li><li>Use data to help influence buying\/renewal process<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1712925\",\"location\":\"Alexandria\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.330+08:00\",\"created_at\":\"2026-03-10T22:03:40.961+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/French-B2B---Sr-Account-Manager_R1712925\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Alexandria\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"21648\",\"primary_location\":{\"id\":\"EG-ALE-MATAJ-01\",\"wid\":\"9475b728adf4010baa2527ca7a3c0000\",\"descriptor\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3229\",\"descriptor\":\"Sr. Specialist, Account Manager\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363799\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/French-B2B---Sr-Account-Manager_R1712925\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/French-B2B---Sr-Account-Manager_R1712925\/apply\",\"job_requisition_id\":\"R1712925\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712925\",\"wid\":\"7acee730166a10038e8b0a24c7770000\",\"descriptor\":\"French B2B - Sr. Account Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>5&#43; years working in sales or account management<\/li><li>Experience in high-volume calling<\/li><li>Previous experience with sales and customer experience<\/li><li>Enthusiasm for new technology<\/li><li>MS Office experience<\/li><li>Experience working with Salesforce.com or similar Client Relationship Management tool<\/li><li>Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences<\/li><li>Experience providing and implementing solutions when needed<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1225\",\"campaign_id\":\"14390\",\"campaign_title\":\"Technical I, IT Operations (TCF) R1710640\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical I, IT Operations\",\"street\":\"EGY Cairo RHQ\",\"address\":\"EGY Cairo RHQ\",\"city\":null,\"state\":\"Giza\",\"postal_code\":\"12568\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, and intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision to develop, build, and run the future of Integrated Services.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>As a Technical I, IT Operations specialist, oversee and manage IT operations ensuring system compliance, troubleshooting, and exceptional service delivery across our network. As part of our team, you will report to the IT Operations Manager.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li>Mount, install, and maintain switches and peripheral equipment in IDFs.<\/li><li>Perform hardware and software upgrades and ensure antivirus and patches are updated.<\/li><li>Attend to break\/fix issues, supporting both internal and external clients.<\/li><li>Prepare, maintain reports and records of hardware\/software inventory.<\/li><li>Conduct safety and maintenance checks on equipment.<\/li><li>Clear trouble tickets and work orders promptly, spending 60%-70% of time on these tasks.<\/li><li>Manage service management activities including problem and incident management.<\/li><li>Ensure compliance with SLA\/SLO, and maintain efficient IT operations.<\/li><li>Support global projects, automation initiatives, and manage site transitions.<\/li><li>Address high-severity issues, ensuring efficient troubleshooting and compliance.<\/li><li>Maintain detailed records, playbooks, asset inventory, and manage ticket resolutions.<\/li><li>Ensure high IT VOC scores by providing reliable IT support in a 24\/7 shift environment.<\/li><li>Complete all assigned, mandatory training within the timeframe provided.<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li>1&#43; year of call center experience.<\/li><li>CCNA, MCSA, SCCM, BigFix certifications preferred.<\/li><li>Fluent in English.<\/li><li>Bachelor&#39;s degree in IT, Computer Science, or related field desirable.<\/li><li>Strong IT service management and troubleshooting capabilities.<\/li><li>Excellent client coordination and project management skills.<\/li><li>Ability to work in compliance with ITIL and ISO standards.<\/li><li>Flexible to work in rotating and night shifts.<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1710640\",\"location\":\"Giza\",\"job_type\":\"full_time\",\"salary\":\"22728\",\"salary_type\":\"monthly\",\"salary_currency\":\"EGP\",\"updated_at\":\"2026-03-27T08:21:51.867+08:00\",\"created_at\":\"2026-03-10T20:07:51.666+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/Technical-I--IT-Operations_R1710640-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Giza\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"12568\",\"primary_location\":{\"id\":\"EG-CAI-RAYAH-Y0\",\"wid\":\"c22d0d0d1d601026f557082ee7017678\",\"descriptor\":\"EGY Cairo RHQ\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joanna.sawczak@concentrix.com\"},\"first_name\":\"Sawczak, Joanna\"},\"categories\":[{\"descriptor\":\"CF IT Operations\"}],\"recruiters\":[{\"id\":\"102158099\",\"wid\":\"fb71bbe9c33f10085653c222b0990000\",\"descriptor\":\"Joanna Sawczak (102158099)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0022\",\"descriptor\":\"Technical I, IT Operations (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363808\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/Technical-I--IT-Operations_R1710640-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/Technical-I--IT-Operations_R1710640-1\/apply\",\"job_requisition_id\":\"R1710640\"}],\"organizations\":[{\"wid\":\"73378e056c46101572d8bdd4e4850000\",\"descriptor\":\"W0ZVAN Site_Hq\",\"reference_id\":\"W0ZVAN\",\"custom_reference_id\":\"W0ZVAN\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"},{\"wid\":\"7db7f34606d71015700342c948a00000\",\"descriptor\":\"23122 - Opexother - SITEHQ\",\"reference_id\":\"SITEHQ\",\"custom_reference_id\":\"SITEHQ\",\"company_reference_id\":null},{\"wid\":\"613f8b27b3fb10165c6111f1d1d80000\",\"descriptor\":\"(SITE) IT - OPERATIONS\",\"reference_id\":\"SITITOPERATIONS\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ahmed.hussein@concentrix.com\"},\"first_name\":\"Ahmed Hussein (406063)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1710640\",\"wid\":\"2bd43e3f068d1019862f82704f9e0000\",\"descriptor\":\"Technical I, IT Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1226\",\"campaign_id\":\"14389\",\"campaign_title\":\"Sr. Specialist, Account Manager R1712920\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B - Sr. Specialist, Account Manager\",\"street\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"address\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"city\":null,\"state\":\"Alexandria\",\"postal_code\":\"21648\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client\u2019s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.\",\"long_description\":\"<ul><li>Ensure that client&#39;s customers are satisfied with our client&#39;s services and resolve escalated issues<\/li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals<\/li><li>Evaluate our client&#39;s customer needs and propose potential solutions<\/li><li>Be a single contact for our client&#39;s customer<\/li><li>Use data to fix customer concerns\/roadblocks prohibiting satisfaction<\/li><li>Manage external competitive pressures and handle objections<\/li><li>Work with multiple partners, building relationships with decision-makers at all levels<\/li><li>Manage sales territory and achieving monthly quotas<\/li><li>Negotiate in tough situations<\/li><li>Identify risk and barriers to success; develop contingency plans<\/li><li>Identify opportunities for additional product or service sales<\/li><li>Use data to help influence buying\/renewal process<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1712920\",\"location\":\"Alexandria\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.308+08:00\",\"created_at\":\"2026-03-10T20:07:51.124+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/B2B---Sr-Specialist--Account-Manager_R1712920\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Alexandria\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"21648\",\"primary_location\":{\"id\":\"EG-ALE-MATAJ-01\",\"wid\":\"9475b728adf4010baa2527ca7a3c0000\",\"descriptor\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3229\",\"descriptor\":\"Sr. Specialist, Account Manager\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363839\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/B2B---Sr-Specialist--Account-Manager_R1712920\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/B2B---Sr-Specialist--Account-Manager_R1712920\/apply\",\"job_requisition_id\":\"R1712920\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712920\",\"wid\":\"0a9b4f24ead6101ac2c0dc29dd260000\",\"descriptor\":\"B2B - Sr. Specialist, Account Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>5&#43; years working in sales or account management<\/li><li>Experience in high-volume calling<\/li><li>Previous experience with sales and customer experience<\/li><li>Enthusiasm for new technology<\/li><li>MS Office experience<\/li><li>Experience working with Salesforce.com or similar Client Relationship Management tool<\/li><li>Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences<\/li><li>Experience providing and implementing solutions when needed<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1227\",\"campaign_id\":\"14388\",\"campaign_title\":\"Intern R1711432\",\"campaign_type\":\"job_application\",\"job_title\":\"Payroll Intern - Mercado Espa\u00f1ol\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<p><b>\u00a1\u00danete a nuestro equipo!<\/b><\/p><p><\/p><p>\u00bfEst\u00e1s buscando una oportunidad para aprender y desarrollarte en el mundo de n\u00f3mina y administraci\u00f3n laboral?<\/p><p><\/p><p>En Concentrix impulsamos a las marcas l\u00edderes del mundo con tecnolog\u00eda innovadora y soluciones de \u00faltima generaci\u00f3n. Operando en m\u00e1s de 70 pa\u00edses, ayudamos a las marcas que conoces y amas a crecer, innovar y tener \u00e9xito.<\/p><p><\/p><p>Ahora buscamos un\/a <b>Payroll Intern<\/b> <b>en Barcelona<\/b> para unirse a nuestro equipo de game-changers y adquirir experiencia pr\u00e1ctica en procesos de n\u00f3mina y gesti\u00f3n con la Seguridad Social.<\/p><p><\/p><p><b>\u00bfPor qu\u00e9 unirte a nosotros?<\/b><\/p><ul><li><p>Crecimiento y aprendizaje: \u00a1El 80% de nuestros managers y l\u00edderes han sido promovidos internamente! Tendr\u00e1s la oportunidad de aprender directamente de profesionales del \u00e1rea de n\u00f3mina y adquirir experiencia real en el sector.<\/p><\/li><li><p>Impacto global: Forma parte de una compa\u00f1\u00eda internacional que colabora con algunas de las marcas m\u00e1s importantes del mundo.<\/p><\/li><li><p>Cultura de trabajo colaborativa: Trabaja en un entorno diverso, inclusivo y din\u00e1mico donde el aprendizaje y el desarrollo profesional son una prioridad.<\/p><\/li><\/ul><p><\/p><p><b>\u00bfQu\u00e9 har\u00e1s?<\/b><\/p><ul><li><p>Gesti\u00f3n de embargos: Tramitaci\u00f3n y seguimiento administrativo de embargos salariales, garantizando el cumplimiento de la normativa vigente.<\/p><\/li><li><p>Gesti\u00f3n de datos de Seguridad Social: Mantenimiento y actualizaci\u00f3n de los datos de afiliaci\u00f3n y cotizaci\u00f3n de los empleados en los portales oficiales.<\/p><\/li><li><p>Gesti\u00f3n de bajas m\u00e9dicas (IT): Control y seguimiento de los partes de baja, alta y confirmaci\u00f3n, asegurando la correcta comunicaci\u00f3n con los organismos competentes.<\/p><\/li><li><p>Aprendizaje y desarrollo: Participaci\u00f3n progresiva en tareas m\u00e1s complejas dentro del ciclo completo de n\u00f3mina a medida que avances en tu formaci\u00f3n dentro del equipo.<\/p><\/li><\/ul><p><\/p><p><b>Requisitos<\/b><\/p><ul><li><p>Idiomas: Espa\u00f1ol nativo e ingl\u00e9s nivel intermedio.<\/p><\/li><li><p>Formaci\u00f3n: Estudiante de grado en Finanzas, ADE (Administraci\u00f3n y Direcci\u00f3n de Empresas) o un Ciclo Formativo de Grado Superior en Administraci\u00f3n y Finanzas.<\/p><\/li><li><p>Comunicaci\u00f3n: Excelentes habilidades de comunicaci\u00f3n escrita y verbal.<\/p><\/li><li><p>Herramientas: Dominio del paquete Microsoft Office (Word, Excel, PowerPoint).<\/p><\/li><li><p>Actitud: Persona proactiva, motivada y con muchas ganas de aprender.<\/p><\/li><li><p>Organizaci\u00f3n: Altamente organizado\/a y con gran atenci\u00f3n al detalle.<\/p><\/li><li><p>Autonom\u00eda: Capacidad para trabajar tanto en equipo como de forma independiente.<\/p><\/li><li><p>Perfil: Pensamiento creativo y pasi\u00f3n por el mundo de la n\u00f3mina (payroll).<\/p><\/li><li><p>Condiciones necesarias: * Es imprescindible contar con convenio de pr\u00e1cticas con la universidad o centro de estudios.<\/p><\/li><li><p>Pr\u00e1cticas no remuneradas.<\/p><\/li><\/ul><p><\/p><p><b>\u00bfQu\u00e9 ofrecemos?<\/b><\/p><ul><li><p>Pr\u00e1cticas no remuneradas a jornada completa (39 horas semanales, lunes a viernes de 09:00 a 18:00)<\/p><\/li><li><p><b>Convenio de pr\u00e1cticas obligatorio con universidad o centro de estudios<\/b><\/p><\/li><li><p>Excelente ubicaci\u00f3n de oficina en Barcelona<\/p><\/li><li><p>Experiencia pr\u00e1ctica trabajando con un equipo profesional de n\u00f3mina<\/p><\/li><li><p>Estas pr\u00e1cticas est\u00e1n dise\u00f1adas para ofrecer a estudiantes experiencia real y aprendizaje en procesos de payroll<\/p><\/li><\/ul><p><\/p><p><b>\u00a1Descubre la mejor versi\u00f3n de ti!<\/b><\/p><p>En Concentrix, invertimos en nuestro talento porque cuando t\u00fa creces, nosotros tambi\u00e9n. \u00danete a los m\u00e1s de 440.000 game-changers en todo el mundo que consideran a Concentrix su employer of choice.<\/p><p><\/p><p><i><b>Concentrix es un empleador que ofrece igualdad de oportunidades<\/b><\/i><\/p><p><i>Estamos orgullosamente unidos como un solo equipo, una sola compa\u00f1\u00eda a nivel global. Estamos comprometidos con la igualdad de oportunidades para todas las personas candidatas y con un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todos nuestros procesos de selecci\u00f3n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g\u00e9nero, orientaci\u00f3n sexual, religi\u00f3n, origen \u00e9tnico, estado familiar o parental, nacionalidad, discapacidad u otra clasificaci\u00f3n protegida por la legislaci\u00f3n vigente.\u00e7<\/i><\/p><p><i>R1711432\u00a0<\/i><\/p>\",\"ats_external_id\":\"R1711432\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-11T20:06:14.531+08:00\",\"created_at\":\"2026-03-10T18:06:09.728+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Payroll-Intern---Mercado-Espaol_R1711432\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"General\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"nelia.serena@concentrix.com\"},\"first_name\":\"Carrasco Serena, Nelia\"},\"categories\":[{\"descriptor\":\"CF General\"}],\"recruiters\":[{\"id\":\"102542078\",\"wid\":\"da7d7d2449a21010333141f280580003\",\"descriptor\":\"Nelia Carrasco Serena (102542078)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0270\",\"descriptor\":\"Intern\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363651\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Payroll-Intern---Mercado-Espaol_R1711432\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Payroll-Intern---Mercado-Espaol_R1711432\/apply\",\"job_requisition_id\":\"R1711432\"}],\"organizations\":[{\"wid\":\"f9af6d72609801294aa07b203c069ac2\",\"descriptor\":\"(SITE) PAYROLL\",\"reference_id\":\"PAYROLL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ingrid.castillo@concentrix.com\"},\"first_name\":\"Ingrid Castillo Lozano (102541425)\"},\"category_groups\":[{\"id\":\"CF General Group\",\"wid\":\"0227dc387a0901442b5c0e6deb65c8d5\",\"descriptor\":\"General Group\"}],\"job_requisition\":{\"id\":\"R1711432\",\"wid\":\"b418152119031019406b2748c4cd0000\",\"descriptor\":\"Payroll Intern - Mercado Espa\u00f1ol\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1228\",\"campaign_id\":\"14387\",\"campaign_title\":\"Associate Manager, B2B Sales R1711943\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor (English - speaking) - Hybrid  HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><br \/>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><br \/>If you\u2019re looking to grow and be inspired, as a <b>Supervisor in Barcelona (Hybrid), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech, fashion, healthcare and more.<\/p><p><br \/><b>Career growth and personal development\u00a0<\/b><\/p><p><br \/>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><br \/><b>What you will do in this role\u00a0<\/b><br \/>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><br \/>As a <b>Supervisor <\/b>on our team, you will:\u00a0<\/p><p>- Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<br \/>- Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<br \/>- Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<br \/>- Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<br \/>- Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/p><p>- Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market\u00a0<br \/>- Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<br \/>- Work with client contact on reporting and forecasting<br \/>- Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<br \/>- Work with client contact on reporting and forecasting<br \/>- Coordinate team incentives and Sales Performance Incentive Funds<br \/>Partner and build business relationships with all partners to ensure customer expectations are met<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><br \/>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><br \/><b>Concentrix<\/b> is a great match if you:<br \/>-\u00a0Are bilingual or proficient in English<\/p><p>- Have 3&#43; years proven work experience in a sales role<br \/>- Have a passion for customer experience and driving team results<br \/>Have experience in operations and strategy building<br \/>- Have an excellent coaching history<br \/>- Have a record of developing and retaining great employees<br \/>- Have experience maximizing revenue through best practices<br \/>- Have experience working with Salesforce.com or similar CRM<br \/>- Have experience finding solutions as a manager<br \/>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><br \/>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><br \/>In this role, we offer benefits that help support your<b> unique lifestyle:<\/b><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 to 18:00<br \/>- Salary package: base salary of 27,000 euros gross\/year &#43; up to 4,000 euros gross\/year in bonus &#43; private medical insurance and restaurant card<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><br \/><b>Experience the best version of you!\u00a0<\/b><\/p><p><br \/>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><br \/>Concentrix is an equal opportunity employer\u00a0<br \/>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p>R1711943\u00a0<\/p>\",\"ats_external_id\":\"R1711943\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"2250\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T08:24:50.037+08:00\",\"created_at\":\"2026-03-10T18:06:09.455+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Supervisor--English---speaking----Hybrid--HS03_R1711943\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"nelia.serena@concentrix.com\"},\"first_name\":\"Carrasco Serena, Nelia\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102542078\",\"wid\":\"da7d7d2449a21010333141f280580003\",\"descriptor\":\"Nelia Carrasco Serena (102542078)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3274\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363740\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Supervisor--English---speaking----Hybrid--HS03_R1711943\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Supervisor--English---speaking----Hybrid--HS03_R1711943\/apply\",\"job_requisition_id\":\"R1711943\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"shahed.saffari@concentrix.com\"},\"first_name\":\"Shahed Saffari Esfehani (102542516)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711943\",\"wid\":\"7c24bb32d488101a6eb38cd3a67d0000\",\"descriptor\":\"Supervisor (English - speaking) - Hybrid  HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1229\",\"campaign_id\":\"14383\",\"campaign_title\":\"Associate, Sales Development R1711440\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Development (Thai speaker)\",\"street\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"address\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55188\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"\",\"long_description\":\"<p><b>Responsibilities:<\/b><\/p><ul><li>Generates revenue by converting prospects into customers. Based on experience this minimum set of skills has been found successful for performing the Service:<\/li><li>Proficient use of selling skills to ensure consumers are sold the right products and services \uf0b7Cross\/up-sell products and services<\/li><li>Provide comparative and competitive product information about consumer products<\/li><li>Promote client brand by inspiring and educating customers<\/li><li>Take product orders and process financial transactions (credit cards and financing applications) \uf0b7Assist customers with web based interactions<\/li><li>Capture customer profile information and interaction history<\/li><li>Pass leads to the appropriate sales manager<\/li><li>Provide order related assistance to customers<\/li><li>Report web related problems or errors to client on a timely basis<\/li><li>Subscribe customers to email newsletter or other direct marketing tools<\/li><li>Work with a team and report directly to a Sales Manager<\/li><li>Ad hoc tasks given<\/li><\/ul>\",\"ats_external_id\":\"R1711440\",\"location\":\"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"6200\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-16T12:06:36.562+08:00\",\"created_at\":\"2026-03-10T18:06:05.219+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Sales-Development--Thai-speaker-_R1711440\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55188\",\"primary_location\":{\"id\":\"MY-KUA-MENAR-01\",\"wid\":\"60055988426e101dbf065e438b0a0000\",\"descriptor\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\"}},\"languages\":[\"Thai\"],\"recruiter\":{\"email\":{\"address\":\"tiffany.wong@concentrix.com\"},\"first_name\":\"Wong, Chee Mun\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363941\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Sales-Development--Thai-speaker-_R1711440\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Sales-Development--Thai-speaker-_R1711440\/apply\",\"job_requisition_id\":\"R1711440\"}],\"organizations\":[{\"wid\":\"3daa876c3ed6101ef5d173d659060000\",\"descriptor\":\"W0ZODA P_Myr Hpi Malaysia\",\"reference_id\":\"W0ZODA\",\"custom_reference_id\":\"W0ZODA\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"},{\"wid\":\"b4e5b63f5235101ee7e03a140e9e0000\",\"descriptor\":\"14065 - Hpinc - WHSBTAPAC21\",\"reference_id\":\"WHSBTAPAC21\",\"custom_reference_id\":\"WHSBTAPAC21\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ohm.meyer1@concentrix.com\"},\"first_name\":\"Ohm Meyer (102389169)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711440\",\"wid\":\"0424608bc84710037d3dac2808150000\",\"descriptor\":\"Specialist, Sales Development (Thai speaker)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Requirements:<\/b><\/p><ul><li>2&#43; years of experience working in a sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><\/ul><p><\/p><p><b>Other information:<\/b><\/p><ul><li>5 days&#39; work week (Monday - Friday)<\/li><li><div>Our office is currently located at Menara TRX and will be relocating to Equatorial Plaza soon.<\/div><\/li><li>Permanent position<\/li><li>Onsite<\/li><\/ul><p><\/p><p><b><u>Privacy and Information security<\/u><\/b><\/p><ul><li>Adhere security requirements in the process.<\/li><li>Protect the privacy of personal information.<\/li><\/ul><p><\/p><p>If this sounds like an interesting opportunity, hit apply!<\/p><p>All shortlisted candidates will be contacted.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1230\",\"campaign_id\":\"14378\",\"campaign_title\":\"Platform Engineer II (TCF) R1690072\",\"campaign_type\":\"job_application\",\"job_title\":\"Microsoft Dynamic CRM\",\"street\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"address\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><br \/>We are seeking an experienced Microsoft Dynamics CRM professional to join our team. The ideal candidate will have strong functional expertise across core Dynamics modules and a solid understanding of integration and technical development.<br \/>Key Responsibilities<br \/>Implement, configure, and customize Microsoft Dynamics CRM solutions.<br \/>Work closely with business stakeholders to gather requirements and deliver functional solutions.<br \/>Ensure seamless integration with Power Platform and other enterprise applications.<br \/>Provide technical guidance and support for custom development and enhancements.<br \/>Required Skills &amp; Expertise<br \/>Primary (Functional):<br \/>Strong knowledge of primary Microsoft Dynamics CRM core modules like:<br \/>Sales \/ Customer Service \/ Marketing \/ Commerce (Retail) \/ Customer Insights<br \/>Secondary (Technical &amp; Integration):<br \/>Integration experience with 3rd party apps like:<br \/>Power Apps, Power BI, or any Other common enterprise integrations.<br \/>Technical proficiency in:<br \/>C#\/.NET or React\/Angular (front end or back end).<br \/>Preferred Attributes -<br \/>Excellent problem-solving and communication skills.<br \/>Ability to work in a fast-paced, collaborative environment.<br \/>Experience in end-to-end CRM implementation projects.<\/p>\",\"ats_external_id\":\"R1690072\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-05-14T14:05:36.472+08:00\",\"created_at\":\"2026-03-10T14:04:58.517+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/India-Hyderabad-Telangana\/Microsoft-Dynamics-CRM-professional_R1690072\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500032\",\"primary_location\":{\"id\":\"IN-HYD-RAIDU-03\",\"wid\":\"8a88e957a11f010fb8c6297898970000\",\"descriptor\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sonu.ambore1@concentrix.com\"},\"first_name\":\"Ambore, Sonu\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"101859084\",\"wid\":\"257f4718785c1012d79b966481f20000\",\"descriptor\":\"Neha Singh (101859084)\"},{\"id\":\"103137448\",\"wid\":\"c91daea19c1c1014454030b12f380000\",\"descriptor\":\"Thanushree Hansraj (103137448)\"},{\"id\":\"102491357\",\"wid\":\"39feebce1c5c103f02d0c1029fec0000\",\"descriptor\":\"Balvinder Singh (102491357)\"},{\"id\":\"102007673\",\"wid\":\"f81830f171380107b0e8d18a09f70000\",\"descriptor\":\"Satish Reddy Mandal (102007673)\"},{\"id\":\"103215585\",\"wid\":\"acf147e9d7d910326bdf21fac0510000\",\"descriptor\":\"Raju Kumar (103215585)\"},{\"id\":\"102012320\",\"wid\":\"f81830f171380107b56fde29fe540000\",\"descriptor\":\"Anitha Ravisankar (102012320)\"},{\"id\":\"208806\",\"wid\":\"9f196ba80a8701061d9a34b805194759\",\"descriptor\":\"Sonu Ambore (208806)\"},{\"id\":\"5024449\",\"wid\":\"9f196ba80a87013a294464fa0319a36a\",\"descriptor\":\"Anitha Ronald (5024449)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0352\",\"descriptor\":\"Sr. Platform Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372364\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/India-Hyderabad-Telangana\/Microsoft-Dynamics-CRM-professional_R1690072\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/India-Hyderabad-Telangana\/Microsoft-Dynamics-CRM-professional_R1690072\/apply\",\"job_requisition_id\":\"R1690072\"}],\"organizations\":[{\"wid\":\"b60b1831ae8f100328e234634e980000\",\"descriptor\":\"26151 - Cubic Transportation System India Pvt.Limited - 980009479\",\"reference_id\":\"980009479\",\"custom_reference_id\":\"980009479\",\"company_reference_id\":null},{\"wid\":\"98876cc4526610130545f242d4a90000\",\"descriptor\":\"Cubic Transportation Systems\",\"reference_id\":\"Cubic Transportation Systems_20260212_IND\",\"custom_reference_id\":\"Cubic Transportation Systems_20260212_IND\",\"company_reference_id\":null},{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"21bde1cea9b21003846134f6362d0000\",\"descriptor\":\"W100TZ Cubic: Non-Billable\",\"reference_id\":\"W100TZ\",\"custom_reference_id\":\"W100TZ\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"chaitanyaprabhu.kadiri@concentrix.com\"},\"first_name\":\"Chaitanya Prabhu Kadiri (102011731)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1690072\",\"wid\":\"a954650b249d10014a4c35b1673f0000\",\"descriptor\":\"Microsoft Dynamic CRM\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1691\",\"campaign_id\":\"189\",\"campaign_title\":\"Advisor II, B2B Sales R1697047\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (Italian & English speaking) - On-site - Hospitality Industry RH01\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Account Manager in Malaga (On-site)\",\"long_description\":\"<div>\\n<p><strong>Experience the power of a game-changing career&nbsp;&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<div>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<div>\\n<p>If you&rsquo;re looking to grow and be inspired, as an <strong>Account Manager in Malaga<\/strong><strong> <\/strong><strong>(On-site)<\/strong>, you will be part of our team of game-changers who are powering the brands of the future in the Hospitality Industry.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<div>\\n<p><strong>Career growth and personal development&nbsp;&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<div>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<div>\\n<p><strong>What you will do in this role&nbsp;&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<div>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<div>\\n<p>As an <strong>Account Manager<\/strong> on our team, you will:&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Use CRM to contact, qualify accounts and generate opportunities&nbsp;<br \/>- Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed)&nbsp;<br \/>- Update CRM with all communication and as per standards expected.&nbsp;<br \/>- Follow up on accounts and ensure regular communication is maintained.&nbsp;<br \/>- Participate in sales activities (call storms, industry focus, hotel focus etc.)&nbsp;<br \/>- Ensure all opportunities (meetings &amp; events and group accommodation) are qualified and followed up as per standards, both with clients and hotels&nbsp;<br \/>- Have an upselling approach when dealing with clients. &nbsp;<br \/>- Provide chain wide discounts based on client requirements and follow up on usage by client&nbsp;<br \/>- Offer alternative solutions upon no availability of hotels&nbsp;<br \/>- Assist with business travel queries as well as individual queries when required&nbsp;<br \/>- Work on external lists when required on other platforms as provide&nbsp;<\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<div>\\n<p><strong>Your qualifications&nbsp;&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<div>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix is a great match if you:&nbsp;&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>- Are bilingual or proficient in Italian and advanced in English<br \/>- Have great organization and communication skills&nbsp;<br \/>- Have positive work attitude&nbsp;<br \/>- Have experience in using office programs (Word, Excel, Outlook, PowerPoint)&nbsp;<br \/>- Have sales background&nbsp;<br \/>- Have hospitality background (beneficial but not mandatory)&nbsp;<br \/>- Have experience in using CRMs (beneficial but not mandatory)&nbsp;<br \/>- Share our values of commitment, unity, integrity, recognition, and WOW&nbsp;<\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<div>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<div>\\n<p><strong>What&rsquo;s in it for you&nbsp;&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<div>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<div>\\n<p>In this role, we offer benefits that help support your <strong>unique lifestyle:&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full-time 39 hours\/week with a permanent contract Monday - Friday, from 09:00-18:00<br \/>- Salary 20.000 euros gross\/year + up to 4.800 euros gross\/ in bonus, private medical insurance&nbsp;<br \/>- Great office location in Malaga&nbsp;<br \/>- Full paid training on the company and the project you'll be working on&nbsp; &nbsp;<br \/>- Career development programs, specialized courses&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Experience the best version of you!&nbsp;&nbsp;&nbsp;<\/strong><\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<div>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<div>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;&nbsp;&nbsp;<\/em><\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<div>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.&nbsp;<\/em><\/p>\\n<\/div>\\n<p>R1697047<\/p>\",\"ats_external_id\":\"R1697047\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T15:30:49.583+02:00\",\"created_at\":\"2026-03-10T13:07:48.977+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Italian\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"eszterkornelia.csorba@concentrix.com\"},\"first_name\":\"Csorba, Eszter Kornelia\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"},{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363731\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Account-Manager--Italian---French-speaking----On-site---Hospitality-Industry-RH01_R1697047\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Account-Manager--Italian---French-speaking----On-site---Hospitality-Industry-RH01_R1697047\/apply\",\"job_requisition_id\":\"R1697047\"}],\"organizations\":[{\"wid\":\"35ad68c732c0101fc6d595ef11b00000\",\"descriptor\":\"20049 - Jinjiang Internationala\u00a0 - WHSBTSPAIN172\",\"reference_id\":\"WHSBTSPAIN172\",\"custom_reference_id\":\"WHSBTSPAIN172\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"c03d0478f7c3101fc8a5962489b70000\",\"descriptor\":\"W0ZQCN P_Sbt_Spain_Radisson\",\"reference_id\":\"W0ZQCN\",\"custom_reference_id\":\"W0ZQCN\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"savin.sorin@concentrix.com\"},\"first_name\":\"Sorin Savin (102540050)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1697047\",\"wid\":\"8308baaaaaa31009ec5ee32684f00000\",\"descriptor\":\"Account Manager (Italian & English speaking) - On-site - Hospitality Industry RH01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1231\",\"campaign_id\":\"14377\",\"campaign_title\":\"Driver R1710281\",\"campaign_type\":\"job_application\",\"job_title\":\"Executive Driver\",\"street\":\"GTM Guatemala City - Av de las Am\u00e9ricas 6-69 Zona 14\",\"address\":\"GTM Guatemala City - Av de las Am\u00e9ricas 6-69 Zona 14\",\"city\":\"Guatemala City\",\"state\":\"Guatemala\",\"postal_code\":\"01014\",\"region\":null,\"country\":\"Guatemala\",\"short_description\":\"Cumplir con todas las leyes y regulaciones de tr\u00e1nsito nacionales y locales.\\nInspeccionar el veh\u00edculo diariamente para verificar que est\u00e9 limpio y determinar si requiere mantenimiento.\\nRevisar el nivel de combustible y asegurarse de que el veh\u00edculo est\u00e9 en buenas condiciones.\\nCargar y descargar mercanc\u00edas o equipaje cuando sea necesario.\\nComunicarse de manera profesional con clientes, despachadores u otros miembros del personal.\\nGarantizar la seguridad de los pasajeros o de la carga transportada.\\nRegistrar y reportar cualquier incidente de tr\u00e1nsito a la gerencia.\\nPreparar y presentar informes sobre el estado del veh\u00edculo, incluyendo kilometraje y consumo de combustible.\\nBrindar un excelente servicio al cliente, incluyendo ayudar a los pasajeros a subir y bajar del veh\u00edculo y responder cualquier pregunta que puedan tener.\",\"long_description\":\"<p>* Conducir el veh\u00edculo asignado<br \/>* Seguir las rutas planificadas<br \/>* Realizar inspecciones peri\u00f3dicas del veh\u00edculo<br \/>* Control del mantenimiento preventivo y correctivo<br \/>* Mantener el veh\u00edculo limpio<br \/>* Asegurarse de que el veh\u00edculo tenga suficiente combustible<br \/>* Llevar un registro de las actividades<br \/>* Ser puntual<\/p>\",\"ats_external_id\":\"R1710281\",\"location\":\"Guatemala City, Guatemala\",\"job_type\":\"full_time\",\"salary\":\"5000\",\"salary_type\":\"monthly\",\"salary_currency\":\"GTQ\",\"updated_at\":\"2026-03-27T08:22:14.635+08:00\",\"created_at\":\"2026-03-10T08:30:01.651+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Guatemala-City---Av-de-las-Amricas-6-69-Zona-14\/Executive-Driver_R1710281\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"d209b849f157101ac0ba2d940e740000\",\"descriptor\":\"Concentrix Solutions Guatemala S.A.\",\"reference_id\":\"WGT02\",\"organization_reference_id\":\"WGT02\"},\"location\":{\"city\":\"Guatemala City\",\"state\":\"Guatemala\",\"country\":{\"wid\":\"db3b4b80df0f4287b262e5564c10edfa\",\"iso2\":\"GT\",\"iso3\":\"GTM\",\"descriptor\":\"Guatemala\",\"iso_numeric\":\"320\"},\"postal_code\":\"01014\",\"primary_location\":{\"id\":\"GT-GUA-PARKA-01\",\"wid\":\"3466c88f4302101f5770d18171170000\",\"descriptor\":\"GTM Guatemala City - Av de las Am\u00e9ricas 6-69 Zona 14\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"hector.hernandez2@concentrix.com\"},\"first_name\":\"Hernandez Mendez, Hector Eduardo\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"102600384\",\"wid\":\"da7d7d2449a21010318809d78f7a0001\",\"descriptor\":\"Hector Hernandez Mendez (102600384)\"},{\"id\":\"101692017\",\"wid\":\"dac14ea0402201a0b52f580dc32ae3f1\",\"descriptor\":\"Elmehdi Seghyier (101692017)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1106\",\"descriptor\":\"Driver\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363689\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Guatemala-City---Av-de-las-Amricas-6-69-Zona-14\/Executive-Driver_R1710281\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Guatemala-City---Av-de-las-Amricas-6-69-Zona-14\/Executive-Driver_R1710281\/apply\",\"job_requisition_id\":\"R1710281\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f2a4d05054ea10156ed0747aaeb50000\",\"descriptor\":\"23262 - Opexother - LAGEOCSO\",\"reference_id\":\"LAGEOCSO\",\"custom_reference_id\":\"LAGEOCSO\",\"company_reference_id\":null},{\"wid\":\"d209b849f157101ac0ba2d940e740000\",\"descriptor\":\"Concentrix Solutions Guatemala S.A.\",\"reference_id\":\"WGT02\",\"custom_reference_id\":null,\"company_reference_id\":\"WGT02\"},{\"wid\":\"d9dc4c0e0e5d101570fe08de53880000\",\"descriptor\":\"W0ZVCX Lageo_Cso\",\"reference_id\":\"W0ZVCX\",\"custom_reference_id\":\"W0ZVCX\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"william.torres@concentrix.com\"},\"first_name\":\"William Torres Pe\u00f1a (102599950)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1710281\",\"wid\":\"c15a3b2ff46c101a8bfbdd4333640000\",\"descriptor\":\"Executive Driver\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1232\",\"campaign_id\":\"14371\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1711579\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect D365&FO\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are on the lookout for a seasoned Dynamics 365 Finance and Operations Architect who possesses a strong technical acumen and functional expertise in Dynamics F&amp;O (cloud). The ideal candidate will play a pivotal role in shaping the design, development, and optimization of Dynamics F&amp;O deployments, as well as facilitating smooth migration and modernization to Dynamics 365 Finance &amp; Operations (D365 F&amp;O).<\/p><p><\/p><p><\/p><p><\/p><p>Qualifications:<\/p><p><\/p><p>\u00b7 Proven track record in Dynamics 365 and F&amp;O engineering, architecture, or similar roles.<\/p><p>\u00b7 Extensive experience in the technical and functional aspects of Dynamics F&amp;O<\/p><p>\u00b7 Demonstrated expertise in implementations and the management of ERP software, including integration with third-party systems.<\/p><p>\u00b7 Ability to create and maintain comprehensive system documentation and ERP process instructions.<\/p><p>\u00b7 Strong teamwork skills, with the ability to collaborate effectively in a cross-functional team environment.<\/p><p>\u00b7 Excellent communication skills, capable of articulating technical concepts to non-technical stakeholders and fostering productive collaboration.<\/p><p><\/p><p>Required Skill Set:<\/p><p><\/p><p>\u00b7 Strong analytical and problem-solving skills, with the ability to address complex technical challenges and propose effective solutions.<\/p><p>\u00b7 Experience in system integration and interfacing with third-party systems.<\/p><p>\u00b7 Understanding of ERP system architecture and best practices.<\/p><p>\u00b7 Experience in delivering technical or functional training and knowledge transfer sessions.<\/p><p><\/p><p>Technical Skills:<\/p><ul><li>\u00b7 Experience in Dynamics F&amp;O\/AX migration and modernization projects.<\/li><li>Background experience in Dynamics 365customer service and sales functionality, customizations, and administration.<\/li><li>\u00b7 Knowledge of system integration and interfacing techniques.<\/li><li>Starter Kit configuration.\u00a0 In-depth knowledge of Dynamics 365 Customer Engagement architecture and customization development will be required<\/li><li>\u00b7 Understanding of ERP system administration and best practices.<\/li><li>\u00b7 Experience with version control systems and development tools (e.g., Azure DevOps, GitHub).<\/li><li>\u00b7 Proficiency in documenting technical designs and system configurations.<\/li><li><p>Dynamics 365 Customer Engagement Online<\/p><\/li><li><p>Knowledge in Dynamics 365 modules, Customer service, Omnichannel, Sales and Field Service etc.<\/p><\/li><li>\u00b7 Understanding of cloud technologies and their implications for ERP systems.<span> <\/span><\/li><\/ul>\",\"ats_external_id\":\"R1711579\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MAD\",\"updated_at\":\"2026-05-01T00:49:21.497+08:00\",\"created_at\":\"2026-03-10T02:03:48.747+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Solution-Architect-D365-FO_R1711579-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b97b03f459ee101ac0bb448596950000\",\"descriptor\":\"Concentrix Technopolis\",\"reference_id\":\"WMO05\",\"organization_reference_id\":\"WMO05\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"bianca.lazar@concentrix.com\"},\"first_name\":\"Lazar, Bianca\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101955659\",\"wid\":\"a29c29908ff501122cfe5dce9bc10000\",\"descriptor\":\"Bianca Lazar (101955659)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370727\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Solution-Architect-D365-FO_R1711579-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Solution-Architect-D365-FO_R1711579-1\/apply\",\"job_requisition_id\":\"R1711579\"}],\"organizations\":[{\"wid\":\"a784ff04cab1011138c0a984eb820000\",\"descriptor\":\"7582 - Microsoft - PLEN9999\",\"reference_id\":\"PLEN9999\",\"custom_reference_id\":\"PLEN9999\",\"company_reference_id\":null},{\"wid\":\"2267b5989cfa011146d5c96813020000\",\"descriptor\":\"W0ZGFD Microsoft Non-Billable Interna\",\"reference_id\":\"W0ZGFD\",\"custom_reference_id\":\"W0ZGFD\",\"company_reference_id\":null},{\"wid\":\"b97b03f459ee101ac0bb448596950000\",\"descriptor\":\"Concentrix Technopolis\",\"reference_id\":\"WMO05\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO05\"},{\"wid\":\"9d90bb5220f6101a5d12a3d4f6830000\",\"descriptor\":\"COGS (CORP) CAT Cloud Operations COE\",\"reference_id\":\"CATCLOUDOPSDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alin.licsor@concentrix.com\"},\"first_name\":\"Alin Licsor (102005102)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1711579\",\"wid\":\"bd954aa805a3101a84cd611352670000\",\"descriptor\":\"Solution Architect D365&FO\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1233\",\"campaign_id\":\"14370\",\"campaign_title\":\"Team Leader, CIS R1712622\",\"campaign_type\":\"job_application\",\"job_title\":\"Superviseur (F\/H) Service Client - Espagnol - Anglais - Marrakech\",\"street\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\",\"address\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\",\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"postal_code\":\"40110\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p>Qui sommes-nous ?<br \/><br \/>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><\/p><p><u>Mission<\/u>:<\/p><p><\/p><p>Rattach\u00e9 au chef de projet, vous aurez pour missions de :<\/p><ul><li>Veiller \u00e0 l\u2019atteinte des objectifs qualitatifs et quantitatifs<\/li><li>S\u2019assurer du respect des processus et normes qualit\u00e9 du client &amp; Concentrix<\/li><li>Assurer un rapport d\u2019activit\u00e9 r\u00e9gulier au client et au top management<\/li><li>Manager et animer une \u00e9quipe de conseillers clients : coaching, tenue des points r\u00e9guliers individuels et des r\u00e9unions d\u2019\u00e9quipe, mise en place de plan d\u2019accompagnement des low performers...<\/li><li>Analyser les indicateurs de performance individuelle et collective pour identifier les axes d\u2019am\u00e9lioration et mettre en place les actions correctives<\/li><li>S\u2019assurer de la disponibilit\u00e9 des ressources et des moyens de production n\u00e9cessaires pour tenir les flux<\/li><li>Piloter le turn over, l\u2019absent\u00e9isme et mettre en place les plans d\u2019actions n\u00e9cessaires<\/li><li>Assurer l\u2019encadrement administratif de votre \u00e9quipe (cong\u00e9s, absences, retards\u2026)<\/li><li>Alerter sur les probl\u00e8mes pouvant impacter la production<\/li><li>G\u00e9rer les incidents de production<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><\/li><\/ul><p><\/p><p><u>Profil <\/u>:<\/p><ul><li>Vous justifiez d&#39;une exp\u00e9rience de 1 an en tant que manager en\u00a0call center<\/li><li><div>Vous ma\u00eetrisez parfaitement l&#39;espagnol et l\u2019anglais \u00e0 l\u2019\u00e9crit et \u00e0 l\u2019oral<\/div><\/li><li>Vous \u00eates dot\u00e9 de capacit\u00e9s analytiques pour comprendre et piloter l\u2019atteinte des objectifs<\/li><li>Vous avez le sens de l&#39;anticipation et \u00eates orient\u00e9 satisfaction client et solutions<\/li><li>Vous \u00eates organis\u00e9 et rigoureux<\/li><li>Vous \u00eates reconnu pour vos qualit\u00e9s relationnelles<\/li><li>Vous avez le sens de l\u2019\u00e9coute<\/li><li><div>Vous \u00eates force de propositions<\/div><\/li><li>Leadership et fortes aptitudes manag\u00e9riales sont des qualit\u00e9s indispensables pour mener \u00e0 bien votre mission<\/li><li>Vous \u00eates \u00e0 l&#39;aise avec les outils bureautiques (Word, Excel, PowerPoint et internet) et la t\u00e9l\u00e9phonie<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0:<\/b><\/p><p>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du poste<\/p><p>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. Cette \u00e9tape peut requ\u00e9rir plusieurs entretiens<\/p><p>S\u00e9lection du candidat retenu\u00a0apr\u00e8s d\u00e9briefing avec les parties prenantes et pr\u00e9sentation de l\u2019offre d\u2019embauche<\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation, excellence op\u00e9rationnelle et bien-\u00eatre de nos collaborateurs se rencontrent !<\/p><p><\/p>\",\"ats_external_id\":\"R1712622\",\"location\":\"Marrakech, Marrakech\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.284+08:00\",\"created_at\":\"2026-03-10T00:04:57.831+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Superviseur--F-H--Service-Client---Espagnol---Anglais---Marrakech_R1712622\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"CIS\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"40110\",\"primary_location\":{\"id\":\"MA-MAR-SIDIG-01\",\"wid\":\"1e068287a9e3101d4799eead173e0000\",\"descriptor\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"naoufal.sallou@concentrix.com\"},\"first_name\":\"Sallou, Naoufal\"},\"categories\":[{\"descriptor\":\"CF CIS\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0535\",\"descriptor\":\"Team Leader, CIS\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363628\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Superviseur--F-H--Service-Client---Espagnol---Anglais---Marrakech_R1712622\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Superviseur--F-H--Service-Client---Espagnol---Anglais---Marrakech_R1712622\/apply\",\"job_requisition_id\":\"R1712622\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"amine.elguareh@concentrix.com\"},\"first_name\":\"Amine El Guareh (102555161)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712622\",\"wid\":\"0c99f6f66e05101a7db39e01b3ea0000\",\"descriptor\":\"Superviseur (F\/H) Service Client - Espagnol - Anglais - Marrakech\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1234\",\"campaign_id\":\"14365\",\"campaign_title\":\"Professional, BI Analyst (TCF) R1712553\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional, BI Analyst\",\"street\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\",\"address\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\",\"city\":null,\"state\":\"Cairo\",\"postal_code\":\"4730123\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1712553\",\"location\":\"Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.264+08:00\",\"created_at\":\"2026-03-09T22:06:35.585+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM2NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/Professional--BI-Analyst_R1712553\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"4730123\",\"primary_location\":{\"id\":\"EG-CAI-5THSE-01\",\"wid\":\"c26c745aa4a0101d4ec36af317a80000\",\"descriptor\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT1087\",\"descriptor\":\"Professional, BI Analyst (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363669\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/Professional--BI-Analyst_R1712553\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/Professional--BI-Analyst_R1712553\/apply\",\"job_requisition_id\":\"R1712553\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1712553\",\"wid\":\"bd954aa805a3101a76120e4fed6c0000\",\"descriptor\":\"Professional, BI Analyst\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1235\",\"campaign_id\":\"14359\",\"campaign_title\":\"Associate, Customer Acquisition R1712522\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Customer Acquisition\",\"street\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\",\"address\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\",\"city\":null,\"state\":\"Cairo\",\"postal_code\":\"4730123\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Associate Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1712522\",\"location\":\"Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.243+08:00\",\"created_at\":\"2026-03-09T20:04:27.802+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/Associate--Customer-Acquisition_R1712522\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"4730123\",\"primary_location\":{\"id\":\"EG-CAI-5THSE-01\",\"wid\":\"c26c745aa4a0101d4ec36af317a80000\",\"descriptor\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102146417\",\"wid\":\"5c727d2c0b0d10037388211837630000\",\"descriptor\":\"Yasmine Sherif Abdelwahed Ibrahim (102146417)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI01CA\",\"descriptor\":\"Associate, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363549\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/Associate--Customer-Acquisition_R1712522\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/Associate--Customer-Acquisition_R1712522\/apply\",\"job_requisition_id\":\"R1712522\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712522\",\"wid\":\"6718611de01d101a72a9fb3232ac0000\",\"descriptor\":\"Associate, Customer Acquisition\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1236\",\"campaign_id\":\"14353\",\"campaign_title\":\"Sr. Associate, Client Success Business Consulting R1707517\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Analyst (CL9)\",\"street\":\"PHL Cyberzone Cebu City - FCC Tower 3 & 4\",\"address\":\"PHL Cyberzone Cebu City - FCC Tower 3 & 4\",\"city\":\"Cebu City\",\"state\":\"Central Visayas (Region VII)\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1707517\",\"location\":\"Cebu City, Central Visayas (Region VII)\",\"job_type\":\"full_time\",\"salary\":\"520000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-03-27T08:23:50.587+08:00\",\"created_at\":\"2026-03-09T18:06:16.440+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cyberzone-Cebu-City---FCC-Tower-3--4\/Senior-Analyst--CL9-_R1707517-1\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Client Success Business Consulting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Cebu City\",\"state\":\"Central Visayas (Region VII)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-FCCTO-01\",\"wid\":\"e3cc50f741c0102dcd9f2e31e5460000\",\"descriptor\":\"PHL Cyberzone Cebu City - FCC Tower 3 & 4\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF Client Success Business Consulting\"}],\"recruiters\":[{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1168\",\"descriptor\":\"Sr. Associate, Client Success Business Consulting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363556\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cyberzone-Cebu-City---FCC-Tower-3--4\/Senior-Analyst--CL9-_R1707517-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cyberzone-Cebu-City---FCC-Tower-3--4\/Senior-Analyst--CL9-_R1707517-1\/apply\",\"job_requisition_id\":\"R1707517\"}],\"organizations\":[{\"wid\":\"89876991ed2c10196e223b74b3000000\",\"descriptor\":\"COGS (SITE) Client Dedicated TRANSFORM-Direct\",\"reference_id\":\"SITDEDTRANS-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"4978079fa2b9100e50bb1fa709f70000\",\"descriptor\":\"23953 - Block Inc - 980005554\",\"reference_id\":\"980005554\",\"custom_reference_id\":\"980005554\",\"company_reference_id\":null},{\"wid\":\"aed96cf02fc5100eb9e3d2b9289b0000\",\"descriptor\":\"W0ZWLU Cash App - Voice\",\"reference_id\":\"W0ZWLU\",\"custom_reference_id\":\"W0ZWLU\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mylon.villasante@concentrix.com\"},\"first_name\":\"Mylon Villasante (101747347)\"},\"category_groups\":[{\"id\":\"CF Innovation_Transformation\",\"wid\":\"4b0305aff0a71005ffaf9b9e3c3d0000\",\"descriptor\":\"Innovation & Transformation\"}],\"job_requisition\":{\"id\":\"R1707517\",\"wid\":\"2de76408f97b101a6cb3f9ca987b0000\",\"descriptor\":\"Senior Analyst (CL9)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1237\",\"campaign_id\":\"14352\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1712343\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform (M\/F\/D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a qualified and experienced <b>Solution Architect for Dynamics 365 Customer Engagement (D365 CE) and Power Platform<\/b>. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Evaluate and implement performance and stability enhancements within D365 CE.<\/p><\/li><li><p>Customize and configure D365 CE to align with client business objectives.<\/p><\/li><li><p>Engage in business and technical conversations and workshops with customers in fluent German and English.<\/p><\/li><li><p>Seamlessly transition between diverse tasks and stakeholders, adapting to changing priorities.<\/p><\/li><li><p>Design and troubleshoot Dynamics 365 Field Service components.<\/p><\/li><li><p>Manage on-premises D365 CRM environments, including SQL, IIS, ADFS, and SharePoint.<\/p><\/li><li><p>Migrate systems from on-premises to cloud.<\/p><\/li><li><p>Develop and maintain solutions using the Power Platform, including Power Automate.<\/p><\/li><li><p>Proactively engage with key technical stakeholders and business decision-makers.<\/p><\/li><li><p>Deliver technical training and resolve complex issues with strong analytical skills.<\/p><\/li><li><p>Stay updated on modern engineering practices and tools.<\/p><\/li><li><p>Serve in customer-facing roles and cultivate strong, professional relationships.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>10&#43; years of experience in cloud technologies, IT consulting\/support, or systems administration.<\/p><\/li><li><p>Expert knowledge of Dynamics 365 Customer Service and Contact Center.<\/p><\/li><li><p>Advanced knowledge in Dynamics 365 Field Service and connected components.<\/p><\/li><li><p>Experience with integrating data using Dataverse and other sources.<\/p><\/li><li><p>Strong proficiency in developing and optimizing D365 CE apps and Power Platform.<\/p><\/li><li><p>Fluent in German and English (oral and written communication).<\/p><\/li><li><p>Strong organizational, technical writing, presentation, and training skills.<\/p><\/li><\/ul><p><b>Desirable Requirements:<\/b><\/p><ul><li><p>Knowledge of additional D365 CE apps.<\/p><\/li><li><p>Architect and Functional Consultant level Microsoft certifications.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1712343\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"10\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-16T16:04:57.278+08:00\",\"created_at\":\"2026-03-09T18:06:14.308+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1712343-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jennifer.martin1@concentrix.com\"},\"first_name\":\"Martin, Jennifer Marie\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368851\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1712343-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1712343-1\/apply\",\"job_requisition_id\":\"R1712343\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1712343\",\"wid\":\"6718611de01d101a658b51179de60000\",\"descriptor\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform (M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"604\",\"campaign_id\":\"22489\",\"campaign_title\":\"Advisor I, Customer Service R1682870\",\"campaign_type\":\"job_application\",\"job_title\":\"CYBERWEST ARP TALKPUSH 2026\",\"street\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\",\"address\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<div><h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p><\/div>\",\"ats_external_id\":\"R1682870\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:30.929+08:00\",\"created_at\":\"2026-03-09T18:06:10.948+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/CYBERWEST-ARP-TALKPUSH-2026_R1682870\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-SMCYB-04\",\"wid\":\"740544c0a47f01c1c6305a8f1f110665\",\"descriptor\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sarah.raymundo@concentrix.com\"},\"first_name\":\"Raymundo, Sarah\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100746237\",\"wid\":\"60219339f7a01064a5a65649d6af0a3b\",\"descriptor\":\"Sarah Raymundo (100746237)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363597\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/CYBERWEST-ARP-TALKPUSH-2026_R1682870\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/CYBERWEST-ARP-TALKPUSH-2026_R1682870\/apply\",\"job_requisition_id\":\"R1682870\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"michael.munoz@concentrix.com\"},\"first_name\":\"Michael Munoz (127087)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682870\",\"wid\":\"a4e7d20ee6a3103affd6830250ec0001\",\"descriptor\":\"CYBERWEST ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"352\",\"campaign_id\":\"631\",\"campaign_title\":\"JTI | Kazakh | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Communication and Sales Support Specialist with Kazakh\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p>Do you enjoy talking to people and building strong relationships? Do you want to work in a dynamic environment and have a real impact on the customer&rsquo;s experience?<\/p>\\n<p>Join our team and develop your skills in customer service and sales.<br \/><br \/><strong>Your future responsibilities:<\/strong><\/p>\\n<p>&bull; Handling incoming calls, emails, and chats from customers<\/p>\\n<p>&bull; Building positive customer relationships through professional communication<\/p>\\n<p>&bull; Preparing offers tailored to customer needs<\/p>\\n<p>&bull; Entering data into the system and ensuring its accuracy<\/p>\\n<p>&bull; Active sales support and high-quality customer service<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Join us if:<\/strong><\/p>\\n<p>&bull; You have a very good command of spoken and written Kazakh (C1 level or higher)<\/p>\\n<p>&bull; You have a command of English (B2 level)<\/p>\\n<p>&bull; You are customer-focused and want to help others<\/p>\\n<p>&bull; You have sales skills and the ability to communicate with customers<\/p>\\n<p>&bull; You have experience in customer service and a willingness to learn quickly<\/p>\\n<p>&bull; You are an active listener<\/p>\\n<p>&bull; You meticulously complete your tasks (data entry) and are well-organized<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we want to offer you is:<\/strong><\/p>\\n<p>&bull; Work on a global brand project &mdash; collaboration with a leader in the tobacco industry<\/p>\\n<p>&bull; Flexible schedule to suit your needs<\/p>\\n<p>&bull; Comfortable and modern office in the center of Katowice<\/p>\\n<p>&bull; Comprehensive training to prepare you for work<\/p>\\n<p>&bull; Talent Development Program &ndash; real opportunities for growth and advancement<\/p>\\n<p>&bull; Employee referral program<\/p>\\n<p>&bull; Language training to develop your skills<\/p>\",\"ats_external_id\":\"4166889566\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:30:04.154+01:00\",\"created_at\":\"2026-03-09T10:07:49.788+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"328\",\"campaign_id\":\"211\",\"campaign_title\":\"Allente \/ Nordic Languages \/ Kalmar\",\"campaign_type\":\"job_application\",\"job_title\":\"Vi s\u00f6ker norsk, finsk eller dansktalande kundservicemedarbetare i Kalmar!\",\"street\":\"\",\"address\":\"\",\"city\":\"Kalmar\",\"state\":\"Kalmar County\",\"postal_code\":null,\"region\":\"Kalmar\",\"country\":\"Sweden\",\"short_description\":\"Talar du danska, norska eller finska? D\u00e5 \u00e4r du helt r\u00e4tt kollega f\u00f6r oss!\",\"long_description\":\"<p><strong>&Auml;r du en spr&aring;kfantast som brinner f&ouml;r kundbem&ouml;tande och service? Vill du vara en nyckelspelare i att bem&ouml;ta kunder och skapa l&aring;ngsiktiga relationer? D&aring; har vi den perfekta rollen f&ouml;r dig!<\/strong>&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Om rollen:<\/strong> Som flerspr&aring;kig kundservicemedarbetare p&aring; Allente har du en avg&ouml;rande roll i att hj&auml;lpa kunder och v&auml;rna om deras upplevelse. Du kommer att hantera inkommande samtal fr&aring;n kunder<strong> <\/strong>som beh&ouml;ver hj&auml;lp med allt fr&aring;n fakturafr&aring;gor till teknisk support och aktivt arbeta f&ouml;r att erbjuda anpassade l&ouml;sningar som m&ouml;ter deras behov. Du kommer att hantera kunder som pratar svenska, men &auml;ven kunder fr&aring;n andra nordiska l&auml;nder &ndash; helt beroende p&aring; vilket spr&aring;k just du &auml;r expert p&aring;!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad du kommer att g&ouml;ra:<\/strong><\/p>\\n<ul>\\n<li><strong>Supportera kunder p&aring; svenska och danska\/norska\/finska &ouml;ver telefon<\/strong> genom inkommande &auml;renden g&auml;llande betalning, faktura eller teknisk support. Utg&aring;ende samtal kan f&ouml;rekomma.&nbsp;<\/li>\\n<li>Genomf&ouml;ra enklare fels&ouml;kningar inom bland annat TV och Bredband<\/li>\\n<li><strong>Erbjuda skr&auml;ddarsydda l&ouml;sningar<\/strong> och kampanjer f&ouml;r att maximera kundn&ouml;jdheten i varje samtal.<\/li>\\n<li>Anv&auml;nda din &ouml;vertygande kommunikationsf&ouml;rm&aring;ga f&ouml;r att aktivt identifiera kundbehov och driva merf&ouml;rs&auml;ljning genom att skapa v&auml;rde i kundens fortsatta anv&auml;ndning av tj&auml;nsten.<\/li>\\n<li>Arbeta mot tydliga m&aring;l och f&aring; m&ouml;jligheten att tj&auml;na provisionsbonusar.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vem &auml;r du?<\/strong><\/p>\\n<p>&nbsp;Vi s&ouml;ker dig som:<\/p>\\n<ul>\\n<li>Har godk&auml;nda betyg i Svenska A\/1 and Engelska A\/5<\/li>\\n<li><strong>Du kan tala och skriva p&aring; n&aring;got av de andra nordiska spr&aring;ken; danska, norska eller finska<\/strong><\/li>\\n<li>Har en k&auml;nsla f&ouml;r god kundservice och viljan att l&auml;ra samt utvecklas<\/li>\\n<li>&Auml;r nyfiken p&aring; merf&ouml;rs&auml;ljning och har ett intresse inom f&ouml;rs&auml;ljning f&ouml;r att finna de b&auml;sta l&ouml;sningarna f&ouml;r kunden<\/li>\\n<li>&Auml;r en god lyssnare med ett professionellt och f&ouml;rtroendeingivande bem&ouml;tande.<\/li>\\n<li>Kan arbeta heltid fr&aring;n v&aring;rt kontor i Kalmar, Borgm&auml;staregatan 5.<\/li>\\n<\/ul>\\n<p>&nbsp;<strong>Det &auml;r starkt meriterande om du:<\/strong><\/p>\\n<ul>\\n<li>Har tidigare erfarenhet av f&ouml;rs&auml;ljning och\/eller kundservice och trivs i en m&aring;l- och resultatinriktad milj&ouml;.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad vi erbjuder:<\/strong><\/p>\\n<ul>\\n<li>En fast m&aring;nadsl&ouml;n med en attraktiv provisionsmodell &ndash; din prestation avg&ouml;r din inkomst!<\/li>\\n<li>Gedigen utbildning och kontinuerlig coaching f&ouml;r att du ska n&aring; din fulla potential.<\/li>\\n<li>Karri&auml;rm&ouml;jligheter &ndash; 80% av v&aring;ra ledare har blivit befordrade internt!<\/li>\\n<li>Ett tryggt anst&auml;llningsavtal med kollektivavtal genom Unionen.<\/li>\\n<li>Friskv&aring;rdsbidrag p&aring; 3 500 kronor per &aring;r.<\/li>\\n<li>En dynamisk och inspirerande arbetsmilj&ouml; med teamaktiviteter och sociala event.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ytterligare information:<\/strong><\/p>\\n<ul>\\n<li>Start: Enligt &ouml;verenskommelse<\/li>\\n<li>Anst&auml;llningsform: Heltid, tillsvidare med 6 m&aring;naders provanst&auml;llning.<\/li>\\n<li>Varierat under &ouml;ppettiderna m&aring;n-fre 08.00-19.00 samt l&ouml;r-s&ouml;n 10:00-19:00<\/li>\\n<li>Placering: P&aring; plats i v&aring;rt kontor i Kalmar, Borgm&auml;staregatan 5.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Vill du vara en del av ett globalt f&ouml;retag d&auml;r din insats g&ouml;r skillnad? Ans&ouml;k idag och ta steget mot en ny karri&auml;r inom service och f&ouml;rs&auml;ljning!<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix &auml;r en global ledare inom teknologidriven kundupplevelse och service. Vi samarbetar med v&auml;lrenommerade varum&auml;rken och hj&auml;lper dem att optimera sin verksamhet genom innovativa l&ouml;sningar. Nu s&ouml;ker vi drivna och resultatorienterade kundservicemedarbetare till v&aring;rt kontor i Kalmar!<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"797729726\",\"location\":\"Kalmar, Kalmar\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T01:59:06.914+02:00\",\"created_at\":\"2026-03-06T14:40:20.352+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"329\",\"campaign_id\":\"210\",\"campaign_title\":\"Allente \/ Nordic Languages \/ Norrk\u00f6ping\",\"campaign_type\":\"job_application\",\"job_title\":\"Vi s\u00f6ker norsk, finsk eller dansktalande kundservicemedarbetare i Norrk\u00f6ping!\",\"street\":\"\",\"address\":\"\",\"city\":\"Norrk\u00f6ping\",\"state\":\"\u00d6sterg\u00f6tland County\",\"postal_code\":null,\"region\":\"Norrk\u00f6ping\",\"country\":\"Sweden\",\"short_description\":\"Talar du ocks\u00e5 danska, norska eller finska? D\u00e5 \u00e4r du helt r\u00e4tt kollega f\u00f6r oss!\",\"long_description\":\"<p><strong>&Auml;r du en spr&aring;kfantast som brinner f&ouml;r kundbem&ouml;tande och service? Vill du vara en nyckelspelare i att bem&ouml;ta kunder och skapa l&aring;ngsiktiga relationer? D&aring; har vi den perfekta rollen f&ouml;r dig!<\/strong>&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Om rollen:<\/strong> Som flerspr&aring;kig kundservicemedarbetare p&aring; Allente har du en avg&ouml;rande roll i att hj&auml;lpa kunder och v&auml;rna om deras upplevelse. Du kommer att hantera inkommande samtal fr&aring;n kunder<strong> <\/strong>som beh&ouml;ver hj&auml;lp med allt fr&aring;n fakturafr&aring;gor till teknisk support och aktivt arbeta f&ouml;r att erbjuda anpassade l&ouml;sningar som m&ouml;ter deras behov. Du kommer att hantera kunder som pratar svenska, men &auml;ven kunder fr&aring;n andra nordiska l&auml;nder &ndash; helt beroende p&aring; vilket spr&aring;k just du &auml;r expert p&aring;!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad du kommer att g&ouml;ra:<\/strong><\/p>\\n<ul>\\n<li><strong>Supportera kunder p&aring; svenska och danska\/norska\/finska &ouml;ver telefon<\/strong> genom inkommande &auml;renden g&auml;llande betalning, faktura eller teknisk support. Utg&aring;ende samtal kan f&ouml;rekomma.&nbsp;<\/li>\\n<li>Genomf&ouml;ra enklare fels&ouml;kningar inom bland annat TV och Bredband<\/li>\\n<li><strong>Erbjuda skr&auml;ddarsydda l&ouml;sningar<\/strong> och kampanjer f&ouml;r att maximera kundn&ouml;jdheten i varje samtal.<\/li>\\n<li>Anv&auml;nda din &ouml;vertygande kommunikationsf&ouml;rm&aring;ga f&ouml;r att aktivt identifiera kundbehov och driva merf&ouml;rs&auml;ljning genom att skapa v&auml;rde i kundens fortsatta anv&auml;ndning av tj&auml;nsten.<\/li>\\n<li>Arbeta mot tydliga m&aring;l och f&aring; m&ouml;jligheten att tj&auml;na provisionsbonusar.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vem &auml;r du?<\/strong><\/p>\\n<p>&nbsp;Vi s&ouml;ker dig som:<\/p>\\n<ul>\\n<li>Har godk&auml;nda betyg i Svenska A\/1 and Engelska A\/5<\/li>\\n<li><strong>Du kan tala och skriva p&aring; n&aring;got av de andra nordiska spr&aring;ken; danska, norska eller finska<\/strong><\/li>\\n<li>Har en k&auml;nsla f&ouml;r god kundservice och viljan att l&auml;ra samt utvecklas<\/li>\\n<li>&Auml;r nyfiken p&aring; merf&ouml;rs&auml;ljning och har ett intresse inom f&ouml;rs&auml;ljning f&ouml;r att finna de b&auml;sta l&ouml;sningarna f&ouml;r kunden<\/li>\\n<li>&Auml;r en god lyssnare med ett professionellt och f&ouml;rtroendeingivande bem&ouml;tande.<\/li>\\n<li>Kan arbeta heltid fr&aring;n v&aring;rt kontor i Norrk&ouml;ping, Sankt Persgatan 19.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<strong>Det &auml;r starkt meriterande om du:<\/strong><\/p>\\n<ul>\\n<li>Har tidigare erfarenhet av f&ouml;rs&auml;ljning och\/eller kundservice och trivs i en m&aring;l- och resultatinriktad milj&ouml;.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad vi erbjuder:<\/strong><\/p>\\n<ul>\\n<li>En fast m&aring;nadsl&ouml;n med en attraktiv provisionsmodell &ndash; din prestation avg&ouml;r din inkomst!<\/li>\\n<li>Gedigen utbildning och kontinuerlig coaching f&ouml;r att du ska n&aring; din fulla potential.<\/li>\\n<li>Karri&auml;rm&ouml;jligheter &ndash; 80% av v&aring;ra ledare har blivit befordrade internt!<\/li>\\n<li>Ett tryggt anst&auml;llningsavtal med kollektivavtal genom Unionen.<\/li>\\n<li>Friskv&aring;rdsbidrag p&aring; 3 500 kronor per &aring;r.<\/li>\\n<li>En dynamisk och inspirerande arbetsmilj&ouml; med teamaktiviteter och sociala event.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ytterligare information:<\/strong><\/p>\\n<ul>\\n<li>Start: Enligt &ouml;verenskommelse<\/li>\\n<li>Anst&auml;llningsform: Heltid, tillsvidare med 6 m&aring;naders provanst&auml;llning.<\/li>\\n<li>Varierat under &ouml;ppettiderna m&aring;n-fre 09.00-20.00 samt l&ouml;r-s&ouml;n 10:00-18:00<\/li>\\n<li>Placering: P&aring; plats i v&aring;rt kontor i Norrk&ouml;ping, Sankt Persgatan 19.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Vill du vara en del av ett globalt f&ouml;retag d&auml;r din insats g&ouml;r skillnad? Ans&ouml;k idag och ta steget mot en ny karri&auml;r inom service och f&ouml;rs&auml;ljning!<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix &auml;r en global ledare inom teknologidriven kundupplevelse och service. Vi samarbetar med v&auml;lrenommerade varum&auml;rken och hj&auml;lper dem att optimera sin verksamhet genom innovativa l&ouml;sningar. Nu s&ouml;ker vi drivna och resultatorienterade kundservicemedarbetare till v&aring;rt kontor i Norrk&ouml;ping!<\/p>\",\"ats_external_id\":\"1535993943\",\"location\":\"Norrk\u00f6ping, Norrk\u00f6ping\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T15:41:38.037+02:00\",\"created_at\":\"2026-03-06T14:32:10.636+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTA?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1692\",\"campaign_id\":\"187\",\"campaign_title\":\"Advisor II, B2B Sales R1710274\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Dutch -speaking) Hybrid HT05\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative in Malaga (hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Inside<\/b> <b>Sales Representative<\/b> <b>in Malaga<\/b> <b>(hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Inside Sales Representative<\/b> in our team, you will:\u00a0\u00a0<\/p><p>- Articulate clearly Partner Program value proposition and register new resellers into the program \u00a0<br \/>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer \u00a0<br \/>- Provide basic general information on products for inbound and outbound calls or e-mails \u00a0<br \/>- Detect High Business Opportunities \u00a0<br \/>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns \u00a0<br \/>- Process callout campaign based on a predefined list of resellers \u00a0<br \/>- Process specific marketing on products and services\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<br \/>- Are native or bilingual in Dutch and advanced in English<\/p><p>- Have outstanding communication skills (verbal and written) \u00a0<br \/>- Have previous B2B sales experience \u00a0<br \/>- Are positive, goal and target orientated \u00a0<br \/>- Are comfortable speaking with business users at all levels \u00a0<br \/>- Are a strong individual contributor as well as a team player \u00a0<br \/>- Can handle project tasks with minimal direction and supervision \u00a0<br \/>- Are highly organized and detail oriented \u00a0<br \/>- Can prioritize workload.\u00a0\u00a0\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday, from 09:00 to 18:00<br \/>- Salary 21,100 EUR gross\/year &#43; up to 7,400 EUR bonus \/year<br \/>- Great office location in Benalmadena<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><span>R1710274<\/span><\/p>\",\"ats_external_id\":\"R1710274\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1758.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T12:04:38.648+02:00\",\"created_at\":\"2026-03-06T13:09:49.570+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Dutch\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"},{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363443\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative--Dutch--speaking--Hybrid-HT05_R1710274-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative--Dutch--speaking--Hybrid-HT05_R1710274-1\/apply\",\"job_requisition_id\":\"R1710274\"}],\"organizations\":[{\"wid\":\"3597a8640c3d101ee7963f8c0b4d0000\",\"descriptor\":\"20113 - Hpinc - WHSBTSPAIN23\",\"reference_id\":\"WHSBTSPAIN23\",\"custom_reference_id\":\"WHSBTSPAIN23\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"737a25f4db51101ef56d11a1e7460000\",\"descriptor\":\"W0ZMTD P_Sbt_Spain_Hpi Midmarket And\",\"reference_id\":\"W0ZMTD\",\"custom_reference_id\":\"W0ZMTD\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"hafsa.laghzaoui1@concentrix.com\"},\"first_name\":\"Hafsa Laghzaoui (102539288)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710274\",\"wid\":\"765f7d98c7d61018587f0100f4440000\",\"descriptor\":\"Inside Sales Representative (Dutch -speaking) Hybrid HT05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1693\",\"campaign_id\":\"186\",\"campaign_title\":\"Advisor II, B2B Sales R1710998\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Dutch-speaking) - On-site - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Engage prospects, drive cloud sales, and share key customer insights.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative<\/b> <b>in Malaga (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are bilingual or proficient in Dutch plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full time 39h\/week permanent contract: Monday to Friday, from 09:00 to 18:00<\/p><p>- Base salary of 25,250 euros gross\/year &#43; a bonus of up to 4,000 euros gross\/year, private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p>R1670785<\/p>\",\"ats_external_id\":\"R1710998\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2104.17\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-28T12:08:01.829+02:00\",\"created_at\":\"2026-03-06T13:09:49.286+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Dutch\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"},{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363400\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Dutch-speaking----On-site---Cloud-Solutions-MV02_R1710998\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Dutch-speaking----On-site---Cloud-Solutions-MV02_R1710998\/apply\",\"job_requisition_id\":\"R1710998\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"f9b12e52f73b10038645e02a12940000\",\"descriptor\":\"W0ZXZW MICROSOFT P_TSI AGP PRD\",\"reference_id\":\"W0ZXZW\",\"custom_reference_id\":\"W0ZXZW\",\"company_reference_id\":null},{\"wid\":\"13d94e43f54f1024387676b19f650000\",\"descriptor\":\"11663 - Microsoft - WHONELINK348\",\"reference_id\":\"WHONELINK348\",\"custom_reference_id\":\"WHONELINK348\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sebastian.schidler@concentrix.com\"},\"first_name\":\"Sebastian Schidler (102540165)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710998\",\"wid\":\"6b8797fcc4271018f47bed3cfb360000\",\"descriptor\":\"Sales Development Representative (Dutch-speaking) - On-site - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1694\",\"campaign_id\":\"185\",\"campaign_title\":\"Advisor I, B2B Sales R1711104\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager Executive (German - speaking)  High Tech Industry HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"As an Account Manager you will be part of our team in tech.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Account Manager Executive,<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an<b> Account Manager Executive<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>- Focus on developing and closing opportunities with both new and existing customers, driving acquisition, retention, and growth across mid-sized accounts.<br \/>- Own the overall account strategy and sales execution.<br \/>- Systematically qualify customer potential and address whitespace opportunities across the full product portfolio.<br \/>- Collaborate closely with the Channel team (PBM, iPBM, Proximity) to align account strategies.<br \/>- Drive PC&#43;&#43; Sales (including Headsets, Displays, and Care Packs) as well as Print Transactional Sales.<br \/>- Lead the solution-building process and engage pooled central inside sales specialists and presales experts when needed.<br \/>- Identify and engage new contacts within assigned accounts, elevate relationships across the full portfolio, and manage structured communications based on strategic sequencing.<br \/>- Own opportunity identification, qualification, and management. Proactively hunt within low or no SOW accounts.<br \/>- Coordinate with in-market technical consultants to provide expert support when required.<br \/>- Support or lead project management efforts, own pricing discussions, ensure compliance with global pricing guidelines, and manage negotiations and sales closure with a focus on profitability.<br \/>- Support renewals and post-sales activities in partner-led opportunities, offering guidance on cross-sell and upsell strategies based on customer needs, and ensuring an outstanding customer experience.<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix<\/b> is a great match if you:\u00a0\u00a0\u00a0<\/p><p>- Are proficient or bilingual in German with advanced English level\u00a0<br \/>- Have proven ability to self-prospect via cold outreach using multiple contact tools.<br \/>- Are skilled in building strong relationships with decision-makers.<br \/>- Are capable of navigating complex organizations to identify expansion opportunities.<br \/>- Are experienced in leading meetings with IT and Procurement stakeholders.<br \/>- Have strong business acumen with the ability to develop long-term growth strategies.<br \/>- Have analytical mindset to identify key business challenges and propose actionable solutions.<br \/>- have ability to manage the end-to-end sales process for transactional and, in selected cases, contractual opportunities.<br \/>- Have 1\u20133 years of relevant industry sales experience.<br \/>- Enjoy working in a fast-paced, multicultural environment.<br \/>- Are passionate about technology, customer relationships, and business growth.<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u00a0\u00a0\u00a0<\/b><\/p><p>- Full-time, permanent contract, 39 hours\/week: Monday to Friday 09:00 to 18:00\u00a0<br \/>- Base salary of 20,976 euros gross\/year &#43; up to 7,400 euros gross\/year in bonus &#43; private medical insurance<br \/>- Location at either our <b>Barcelona, Malaga or Valencia<\/b> office, or <b>remote from Spain, <\/b>if you are not based at one of these locations (except Canary Islands)<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p>R1711104<\/p>\",\"ats_external_id\":\"R1711104\",\"location\":\"Barcelona, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"1748\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-28T14:07:56.449+02:00\",\"created_at\":\"2026-03-06T13:09:48.984+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363348\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager-Executive--German---speaking---High-Tech-Industry-HE04_R1711104\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager-Executive--German---speaking---High-Tech-Industry-HE04_R1711104\/apply\",\"job_requisition_id\":\"R1711104\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"annika.tscheuschner@concentrix.com\"},\"first_name\":\"Annika Tscheuschner (102538781)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711104\",\"wid\":\"6b8797fcc4271018df66966dd6ee0000\",\"descriptor\":\"Account Manager Executive (German - speaking)  High Tech Industry HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"257\",\"campaign_id\":\"305\",\"campaign_title\":\"Maltese | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Maltese Speaking Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Sales Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in <strong>Maltese<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Promotion of commercial programs and services and sell products through outbound and inbound telephone communication.<\/li>\\n<li>Handle customer leads and recommendations coming from retail points.<\/li>\\n<li>Identify customer needs and provide personalized solutions and product recommendations.<\/li>\\n<li>Accurately record customer interactions and follow required procedures using internal systems.<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven sales experience&nbsp;<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Maltese<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div class=\\\"ewa-rteLine\\\">Excellent communication skills and understanding of customers&nbsp;<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"ewa-rteLine\\\">Ability to collaborate effectively in a team environment<\/div>\\n<\/li>\\n<li>Absolute willingness to compete and win<\/li>\\n<li>\\n<div class=\\\"ewa-rteLine\\\">Integrity, responsibility and effective time management.<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"4284425152\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:53.842+03:00\",\"created_at\":\"2026-03-06T11:31:49.541+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1238\",\"campaign_id\":\"14308\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1711779\",\"campaign_type\":\"job_application\",\"job_title\":\"Dynamics Finance and Operations and AX Solution Architect\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We are on the lookout for a seasoned Dynamics Finance and Operations and AX Solution Architect who possesses a strong technical acumen and functional expertise in Dynamics F&amp;O (cloud) and AX (on-premises). The ideal candidate will play a pivotal role in shaping the design, development, and optimization of Dynamics F&amp;O deployments, as well as facilitating smooth migration and modernization to Dynamics 365 Finance &amp; Operations (D365 F&amp;O).<\/p><p><\/p><p><b>The candidate required fluent Italian<\/b><\/p><p><\/p><p>Qualifications:<\/p><p><\/p><ul><li>Proven track record in Dynamics AX engineering, architecture, or similar roles.<\/li><li>Extensive experience in the technical and functional aspects of Dynamics F&amp;O\/AX.<\/li><li>Strong proficiency in X&#43;&#43; development, including customization and extension of Dynamics F&amp;O\/AX functionalities.<\/li><li>Demonstrated expertise in implementations and the management of ERP software, including integration with third-party systems.<\/li><li>D365 F&amp;O or AX technical and functional certifications.<\/li><li>Ability to create and maintain comprehensive system documentation and ERP process instructions.<\/li><li>Strong teamwork skills, with the ability to collaborate effectively in a cross-functional team environment.<\/li><li>Excellent communication skills, capable of articulating technical concepts to non-technical stakeholders and fostering productive collaboration.<\/li><\/ul><p><\/p><p>Required Skill Set:<\/p><p><\/p><ul><li>Experience with Finance and Supply Chain Management.<\/li><li>In-depth proficiency in Dynamics AX, encompassing both technical and functional aspects.<\/li><li>Strong analytical and problem-solving skills, with the ability to address complex technical challenges and propose effective solutions.<\/li><li>Experience in system integration and interfacing with third-party systems.<\/li><li>Understanding of ERP system architecture and best practices.<\/li><li>Experience in delivering technical or functional training and knowledge transfer sessions.<\/li><li>Familiarity with ERP software beyond Microsoft Dynamics F&amp;O\/AX (e.g., SAP, Oracle) is a plus..<\/li><\/ul><p><\/p><p>Technical Skills:<\/p><p><\/p><p>Mandatory<\/p><p><\/p><ul><li>Proficiency in Dynamics F&amp;O\/AX development and customization using X&#43;&#43;.<\/li><li>Strong understanding of Dynamics F&amp;O\/AX architecture and data model.<\/li><li>Experience in Dynamics F&amp;O\/AX migration and modernization projects.<\/li><li>Knowledge of system integration and interfacing techniques.<\/li><li>Understanding of ERP system administration and best practices.<\/li><li>Experience with version control systems and development tools (e.g., Azure DevOps, GitHub).<\/li><li>Proficiency in documenting technical designs and system configurations.<\/li><li>Familiarity with software development lifecycle (SDLC) methodologies.<\/li><li>Ability to troubleshoot and resolve technical issues effectively.<\/li><li>Understanding of cloud technologies and their implications for ERP systems.<\/li><li>F&amp;O\/AX setup and configuration experience.<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1711779\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.222+08:00\",\"created_at\":\"2026-03-05T22:04:13.244+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDMwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Dynamics-Finance-and-Operations-and-AX-Solution-Architect_R1711779\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363238\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Dynamics-Finance-and-Operations-and-AX-Solution-Architect_R1711779\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Dynamics-Finance-and-Operations-and-AX-Solution-Architect_R1711779\/apply\",\"job_requisition_id\":\"R1711779\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"szymon.domirski@concentrix.com\"},\"first_name\":\"Szymon Domirski (102074712)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1711779\",\"wid\":\"2bd43e3f068d101938289f7eb3200000\",\"descriptor\":\"Dynamics Finance and Operations and AX Solution Architect\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"69\",\"campaign_id\":\"108\",\"campaign_title\":\"R999999999999 TESTING REQ  (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative \",\"street\":\"\",\"address\":\"\",\"city\":\"Central Java\",\"state\":\"Surakarta City\",\"postal_code\":null,\"region\":\"Central Java\",\"country\":\"Indonesia\",\"short_description\":\"Apply now!\",\"long_description\":\"<p><strong>Fungsi Pokok\/Tanggung Jawab Inti<\/strong><\/p>\\n<ul>\\n<li>Memastikan layanan yang diberikan kepada pelanggan memenuhi Indikator Kinerja Utama (&lsquo;KPI&rsquo;) yang sesuai kontrak<\/li>\\n<li>Memperjelas persyaratan pelanggan; menggali pemahaman, menggunakan alat dan sumber daya pendukung keputusan untuk memberikan solusi yang tepat kepada pelanggan<\/li>\\n<li>Mendengarkan kebutuhan dan kekhawatiran pelanggan dengan saksama; Tunjukkan empati sambil memaksimalkan kesempatan untuk membangun hubungan baik dengan pelanggan.<\/li>\\n<li>Sambut pelanggan dengan sopan, ramah, dan profesional sesuai prosedur yang telah disepakati.<\/li>\\n<li>Pertahankan pengetahuan dasar tentang produk dan\/atau layanan klien.<\/li>\\n<li>Siapkan pekerjaan yang lengkap dan akurat, termasuk pencatatan akun yang sesuai jika diperlukan.<\/li>\\n<li>Berpartisipasi dalam kegiatan yang dirancang untuk meningkatkan kepuasan pelanggan dan kinerja bisnis.<\/li>\\n<li>Menawarkan produk dan\/atau layanan tambahan.<\/li>\\n<li>Lacak, dokumentasikan, dan ambil informasi dalam basis data pelacakan panggilan.<\/li>\\n<li>Tanggapi pertanyaan pelanggan dengan merujuk mereka ke materi yang dipublikasikan, sumber sekunder, atau staf yang lebih senior.<\/li>\\n<\/ul>\\n<p><strong>Profil Kandidat.<\/strong><\/p>\\n<ul>\\n<li>Ijazah SMA dengan pengalaman relevan tiga hingga enam bulan lebih disukai.<\/li>\\n<li>Sopan dan memiliki orientasi layanan pelanggan yang kuat.<\/li>\\n<li>Keterampilan navigasi komputer yang kuat dan Pengetahuan PC.<\/li>\\n<li>Kemampuan berkomunikasi secara efektif, baik tertulis maupun lisan.<\/li>\\n<li>Dapat diandalkan dengan perhatian yang tinggi terhadap detail.<\/li>\\n<li>Terampil dalam multitasking. termasuk kemampuan untuk fleksibel dan beradaptasi dengan perubahan dengan cepat<\/li>\\n<li>Toleransi terhadap pekerjaan berulang dalam lingkungan kerja yang serba cepat dan berproduksi tinggi<\/li>\\n<li>Mampu bekerja sebagai anggota tim, maupun secara mandiri<\/li>\\n<li>Menunjukkan kesabaran dalam semua situasi kontak dengan pelanggan; termasuk menjaga nada dan sikap yang menyenangkan dan profesional<\/li>\\n<li>Mampu merotasi shift, sesuai kebutuhan<\/li>\\n<\/ul>\\n<p><strong>Peran Kerangka Karier<\/strong><br \/>Memiliki keahlian dasar yang dibutuhkan program untuk melakukan tugas-tugas rutin dalam proses sederhana tetapi kurang memiliki pengetahuan khusus tentang program\/produk. Bekerja dengan pengawasan ketat dan prosedur yang ditetapkan dengan jelas. Mulai menunjukkan keakraban dengan terminologi klien, standar operasional, dan prosedur. Pemula tanpa tingkat kinerja metrik yang berkelanjutan.<\/p>\\n<p><strong>Sanggahan<\/strong><br \/>Pernyataan di atas dimaksudkan untuk menggambarkan sifat umum dan tingkat pekerjaan yang dilakukan oleh orang-orang yang ditugaskan untuk pekerjaan ini. Pernyataan ini tidak dimaksudkan sebagai daftar lengkap semua tanggung jawab, tugas, dan keahlian yang dibutuhkan oleh personel yang bekerja dalam jabatan ini.<\/p>\\n<p>Concentrix adalah pemberi kerja dengan kesempatan yang sama. Concentrix mengevaluasi pelamar yang memenuhi syarat tanpa memandang ras, warna kulit, agama, jenis kelamin, asal kebangsaan, usia, orientasi seksual, identitas atau ekspresi gender, status veteran yang dilindungi, status disabilitas, atau karakteristik lain yang dilindungi secara hukum.<\/p>\",\"ats_external_id\":\"R9999999999999\",\"location\":\"Central Java, Central Java\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T06:59:02.764+07:00\",\"created_at\":\"2026-03-05T17:12:02.803+07:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-indonesia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg?\",\"apply_url\":\"https:\/\/concentrix-indonesia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Surakarta\",\"country\":{\"wid\":\"b31234dbcdda4da9ba8fa073c5944e36\",\"iso2\":\"ID\",\"iso3\":\"IDN\",\"descriptor\":\"Indonesia\",\"iso_numeric\":\"360\"},\"primary_location\":{\"id\":\"ID-SUR-SOLOC-01\",\"wid\":\"fe2e368a330f101a5d18a6b8cc730000\",\"descriptor\":\"IDN Surakarta - 1st Floor Solo Center Point Jl Slamet Riyadi No.373\"}},\"recruiter\":{\"email\":{\"wid\":\"a9ad9c68d58f10176a1ccce3eebe0002\",\"address\":\"megatmuhammad.nazrin@concentrix.com\"},\"last_name\":\"Nazrin\",\"first_name\":\"Megat Muhammad\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-296729\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Surakarta---1st-Floor-Solo-Center-Point-Jl-Slamet-Riyadi-No373\/Advisor-I--Content-Moderation---Indonesia-Surakarta_R1573174\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Surakarta---1st-Floor-Solo-Center-Point-Jl-Slamet-Riyadi-No373\/Advisor-I--Content-Moderation---Indonesia-Surakarta_R1573174\/apply\",\"job_requisition_id\":\"R1573174\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"fdddd3f9ef911002fd0b161541550001\",\"address\":\"shailesh.nandanwar@concentrix.com\"},\"last_name\":\"Nandanwar\",\"first_name\":\"Shailesh\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1573174\",\"wid\":\"6d8e107ee0211016c756df95bf310001\",\"descriptor\":\"R1573174 Advisor I, Content Moderation \u2013 Indonesia Surakarta (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-indonesia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"196\",\"campaign_id\":\"597\",\"campaign_title\":\"Signify\/ French\/ Sofia\/ 0.5\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Solutions Advisor with French - part-time\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>You are wanted!<\/strong><br \/><br \/><strong>Our Brand New Opportunity Awaits!<\/strong><br \/>If you are passionate about delivering outstanding customer support in fast-paced environment and If you're looking for a place where&nbsp;<strong>Your skills make a real impact<\/strong>, we have the perfect role for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Role<\/strong><strong>&nbsp;Overview<\/strong><\/p>\\n<p>Fantastic opportunities working with the world's leading lighting solutions provider! Our energy-efficient lighting products, systems, and services enable customers to enjoy a superior quality of light and make people&rsquo;s lives safer and more comfortable, businesses more productive, and cities more livable.<\/p>\\n<p>Want your weekends free? Not a problem!<br \/><strong>Our lines are open 10:00am-9:00pm Monday to Friday to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong> Possibility for hybrid work after the 6th month!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Respond to inbound customer requests, document relevant case information<\/li>\\n<li>Ensure excellent customer satisfaction<\/li>\\n<li>Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone\/email\/chat\/social\/social messaging channels (as assigned)<\/li>\\n<li>Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<li>Manage an individual ticket queue<\/li>\\n<li>Responsible for following the direction of management and providing feedback<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li>Exceptionally customer-focused<\/li>\\n<li>Fluency in French, both in verbal and written communication<\/li>\\n<li>Good level of English in both verbal and written communication (for training purposes)<\/li>\\n<li>At least 6 months of experience in a front-line technical customer service role preferred<\/li>\\n<li>&nbsp;Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Treat all data and personal information with utmost confidentiality&nbsp;&nbsp;<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Proactive, self-motivated, and a great team player<\/li>\\n<li>Excellent soft skills, particularly in<\/li>\\n<li>Demonstrating empathy in active listening skills<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li><strong>Part-time role<\/strong> with working shifts between 10:00 a.m. &ndash; 9:00 p.m., Monday &ndash; Friday<\/li>\\n<li>Competitive salary&nbsp;<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Bulgaria is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"2448880846\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T10:36:49.252+03:00\",\"created_at\":\"2026-03-05T11:17:42.988+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1239\",\"campaign_id\":\"14296\",\"campaign_title\":\"Director, Legal Counsel R1710285\",\"campaign_type\":\"job_application\",\"job_title\":\"Director Global Privacy Operations - EU Countries (Remote)\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Director of Global Privacy Operations will be responsible for privacy compliance of the Concentrix group operations on all privacy related compliance issues (e.g., Transfer impact assessments, Data Subjects\u2019 requests, litigations and complaints, etc.).  You will also be in charge of supervising and managing privacy compliance of the Concentrix EMEA Geo. \\nYou will be a specialist in all matters relating to data protection for internal and external enquiries and requests (including data subjects requests and complaints), using your expertise for the further development of processes, guidelines or internal training and ensure compliance with legal requirements and specifications.\\n\\nYou will report directly to the Concentrix Global Privacy Officer and will manage and be supported by a dedicated team (about 4 people) to endorse your role.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>As our Director of Concentrix Global Privacy Operations you will: <\/b><\/p><p><b>Manage global privacy compliance of Concentrix operations strategy, and more especially:<\/b><\/p><ul><li>Define and review Concentrix global privacy operation framework, policies and processes (e.g., data subjects\u2019 request maintenance of transfer risk assessment and register of third countries authorities access to personal data, guidance and escalation matrix for negotiations of data processing agreements);<\/li><li>Support Concentrix Global Privacy Officer to define, review and deploy Concentrix Group privacy compliance roadmap and framework. \u00a0<\/li><li>Be the Senior privacy support for escalated privacy operations related issues (e.g., complex data processing agreement, transfer risk assessment, complaints and litigations of data protection authorities, etc.);<\/li><\/ul><p><\/p><p><b>Be responsible for the EMEA Privacy Operations:<\/b><\/p><ul><li>Ensure compliance of EMEA privacy operations activities with the data protection laws, guidelines and processes;<\/li><li>Supervise and coordinate Privacy Operations in the EMEA, in particular:<ul><li>Review and negotiate Data Processing Agreement, together with our legal procurement team and legal commercial team.<\/li><li>Manage and coordinate data subjects\u2019 requests<\/li><li>Manage and coordinate litigations and complaints (from individuals and authorities)<\/li><li>Support for RFI\/RFP<\/li><li>Manage transfer implementation<\/li><li>Manage Personal Data Breaches<\/li><li>Prepare, monitor and follow-up regular external and internal audits as well as preparation of plans for the elimination of findings from the audits and their implementation are also part of your responsibilities<\/li><li>Provide privacy support for internal and external day-to-day queries (e.g., audits, data retention, product implementation, transfer impact assessments, etc.)<\/li><\/ul><\/li><\/ul><p><\/p><p>For these responsibilities, you will need to work in close coordination with the legal and compliance team, as well as with the business functions. You will be supported and will handle a dedicated team of privacy officers<\/p><p><\/p><p>This role will suit a data protection professional with relevant experience in privacy\/data protection gained in the EU\/UK, used to dealing with multiple stakeholders, and having excellent communication skills in English.<\/p><p><br \/>You will either have solid\u00a0<b>certification\u00a0<\/b>in privacy\/data protection and\/or a successfully completed\u00a0<b>business law studies<\/b>\u00a0<b>and experience<\/b>\u00a0or comparable qualification.<\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Proven experience (at least 6 years) in privacy\/data protection gained in the EU\/UK<\/li><li>Very good knowledge of the relevant data protection laws (GDPR, e-privacy Directive, one EU Member State privacy legislation, etc.)<\/li><li>You love to bring your excellent communication and presentation skills into national and international project groups<\/li><li>You have a confident appearance and enjoy the variety of divers professional challenges<\/li><li>Languages required (both are mandatory on the stated level): English B2 or above (very good)<\/li><li>Entrepreneurial thinking, decision-making strength and understanding of business processes<\/li><li>Great drive, composure, and focus in a fast-paced working environment with competing deadlines, strong autonomy and responsibility<\/li><li>Confident to work on your own initiative whilst demonstrating your analytical strengths<\/li><li>Occasional travel may be involved (e.g. 2 days every 2-3 months)<\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1710285\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-28T16:05:46.006+08:00\",\"created_at\":\"2026-03-05T02:04:00.251+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Director-Global-Privacy-Operations_R1710285\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Legal Counsel\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Legal Counsel\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0360\",\"descriptor\":\"Director, Legal Counsel\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370352\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Director-Global-Privacy-Operations_R1710285\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Director-Global-Privacy-Operations_R1710285\/apply\",\"job_requisition_id\":\"R1710285\"}],\"organizations\":[{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"f9af6d72609801f557ef58113c0684b9\",\"descriptor\":\"(CORP) LEGAL COMPLIANCE\",\"reference_id\":\"CORPCOMPLIANCE\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"audrey.costes@concentrix.com\"},\"first_name\":\"Audrey Costes (102546860)\"},\"category_groups\":[{\"id\":\"CF Legal Group\",\"wid\":\"0227dc387a09016e11c0c5a1ec6563e1\",\"descriptor\":\"Legal Group\"}],\"job_requisition\":{\"id\":\"R1710285\",\"wid\":\"b40598bd24721018fd3665c961dc0000\",\"descriptor\":\"Director Global Privacy Operations - EU Countries (Remote)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1240\",\"campaign_id\":\"14289\",\"campaign_title\":\"Quality Evaluator R1711449\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Analyst with Polish\",\"street\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"address\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"city\":\"Katowice\",\"state\":\"Silesian\",\"postal_code\":\"40-083\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"Are you detail-oriented, analytical, and passionate about delivering great customer experience?\\n\\nJoin our team as a Quality Evaluator and play a key role in improving service quality, supporting performance excellence, and helping teams deliver their very best every day.\\n\\nIn this role, you will review customer interactions across different channels such as calls, emails, and chat, ensuring they meet quality standards and identifying opportunities for improvement. Your feedback and insights will directly contribute to better customer satisfaction and stronger business results.\",\"long_description\":\"<h2><\/h2><h2>&#x1f6e0;\ufe0f Key responsibilities<\/h2><ul><li><b>Monitor and evaluate customer interactions<\/b>: Review calls, emails, and chats for quality, accuracy, and compliance<\/li><li><b>Share feedback and insights: <\/b>Report evaluation results and identify improvement opportunities<\/li><li><b>Support scoring consistency<\/b>: Take part in calibration sessions with Quality, Operations, and clients<\/li><li><b>Maintain program knowledge<\/b>: Stay up to date with processes, products, and quality guidelines<\/li><li><b>Drive continuous improvement<\/b>: Support quality initiatives, operational improvements, and training needs<\/li><\/ul><p><\/p><h2>&#x1f464; What we\u2019re looking for<\/h2><ul><li><b>Experience<\/b>: Minimum<span>\u00a0<\/span><b>1 year<\/b><span>\u00a0<\/span>in a similar role, ideally in<span>\u00a0<\/span><b>BPO<\/b><span>\u00a0<\/span>or<span>\u00a0<\/span><b>call center<\/b><span>\u00a0<\/span>environment<\/li><li><b>Languages: Polish - <\/b>C1\/C2 and <b>English - <\/b>B2\/C1<\/li><li><b>Skills<\/b>: Strong attention to detail, Good communication skills, Ability to multitask and meet deadlines, Microsoft Office proficiency<\/li><li><b>Location<\/b>: Availability to work from our<span>\u00a0<\/span><b>Katowice office<\/b><\/li><\/ul><p><\/p><h2>\u2705 What we offer<\/h2><ul><li><b>Stable employment<\/b>: Full-time contract of employment<\/li><li><b>Benefits package<\/b>: MyBenefit platform, Private healthcare (Luxmed), Life insurance<\/li><li><b>Development &amp; wellbeing<\/b>: E-learning platforms, Free language classes, Employee Assistance Program<\/li><li><b>Great workplace atmosphere: <\/b>Events, contests, lotteries, and more<\/li><\/ul>\",\"ats_external_id\":\"R1711449\",\"location\":\"Katowice, Silesian\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.174+08:00\",\"created_at\":\"2026-03-04T22:04:42.285+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Quality-Analyst-with-Polish_R1711449\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"organization_reference_id\":\"YPL01\"},\"location\":{\"city\":\"Katowice\",\"state\":\"Silesian\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\"40-083\",\"primary_location\":{\"id\":\"PL-KAT-GLOBA-02\",\"wid\":\"d5acbea8f68110148e2dc19d4e460000\",\"descriptor\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\"}},\"languages\":[\"Polish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"},{\"id\":\"102971789\",\"wid\":\"9ce2d10d67b3100b771c3924feee0000\",\"descriptor\":\"Natalia Zaj\u0105c (102971789)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1619\",\"descriptor\":\"Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370353\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Quality-Analyst-with-Polish_R1711449\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Quality-Analyst-with-Polish_R1711449\/apply\",\"job_requisition_id\":\"R1711449\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"custom_reference_id\":null,\"company_reference_id\":\"YPL01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"veronika.bagdasarian@concentrix.com\"},\"first_name\":\"Veronika Bagdasarian (102564627)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1711449\",\"wid\":\"3012990549621018ecb84e18d8150000\",\"descriptor\":\"Quality Analyst with Polish\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"353\",\"campaign_id\":\"630\",\"campaign_title\":\"JTI | Polish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Specjalista \/ Specjalistka ds. komunikacji z klientem i wsparcia sprzeda\u017cy\",\"street\":\"Katowice, Zabrska 19, Global Office Park\",\"address\":\"Katowice, Zabrska 19, Global Office Park\",\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40-083\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p>Lubisz rozmawia\u0107 z lud\u017ami i budowa\u0107 dobre relacje? Chcesz pracowa\u0107 w dynamicznym \u015brodowisku i mie\u0107 realny wp\u0142yw na do\u015bwiadczenie klienta?<br \/>Do\u0142\u0105cz do naszego zespo\u0142u i rozwijaj swoje kompetencje w obszarze obs\u0142ugi klienta i sprzeda\u017cy.<br \/><br \/><strong>Tw&oacute;j przysz\u0142y zakres obowi\u0105zk&oacute;w:<\/strong><br \/>&bull; Obs\u0142uga po\u0142\u0105cze\u0144 przychodz\u0105cych, maili oraz czat&oacute;w od klient&oacute;w&nbsp;<br \/>&bull; Budowanie pozytywnych relacji z klientami poprzez profesjonaln\u0105 komunikacj\u0119&nbsp;<br \/>&bull; Przygotowywanie ofert dopasowanych do potrzeb klienta&nbsp;<br \/>&bull; Wprowadzanie danych do systemu i dbanie o ich poprawno\u015b\u0107&nbsp;<br \/>&bull; Wysoka jako\u015b\u0107 obs\u0142ugi klienta&nbsp;<br \/><br \/><strong>Do\u0142\u0105cz do nas je\u015bli:<\/strong><br \/>&bull; Polski jest Twoim j\u0119zykiem ojczystym<br \/>&bull; Znasz j\u0119zyk angielski (poziom B2)<br \/>&bull; Jeste\u015b nastawiony\/na na klienta i chcesz pomaga\u0107 innym<br \/>&bull; Posiadasz umiej\u0119tno\u015bci komunikacyjne oraz swobod\u0119 w prowadzenia rozm&oacute;w z klientami&nbsp;<br \/>&bull; Masz do\u015bwiadczenie w obs\u0142udze klienta i gotowo\u015b\u0107 do szybkiego zdobycia wiedzy&nbsp;<br \/>&bull; Umiesz aktywnie s\u0142ucha\u0107&nbsp;<br \/>&bull; Skrupulatnie wype\u0142niasz swoje zadania (wprowadzanie danych) oraz dobrze organizujesz swoj\u0105 prac\u0119&nbsp;<br \/><br \/><strong>To co chcemy Ci zaoferowa\u0107 to:<\/strong><br \/>&bull; Prac\u0119 przy projekcie globalnej marki &mdash; wsp&oacute;\u0142prac\u0119 z liderem bran\u017cy tytoniowej&nbsp;<br \/>&bull; Zatrudnienie w pe\u0142nym wymiarze czasu pracy od poniedzia\u0142ku do pi\u0105tku (8:00&ndash;21:00) oraz czasami w weekendy (9:00&ndash;18:00)&nbsp;<br \/>&bull; Mo\u017cliwo\u015b\u0107 dopasowania grafiku do Twoich potrzeb&nbsp;<br \/>&bull; Komfortowe i nowoczesne biuro w centrum Katowic&nbsp;<br \/>&bull; Kompleksowe szkolenie przygotowuj\u0105ce do pracy&nbsp;<br \/>&bull; Program Talent Development &mdash; realna mo\u017cliwo\u015b\u0107 rozwoju i awansu&nbsp;<br \/>&bull; Program polece\u0144 pracowniczych&nbsp;<br \/>&bull; Szkolenia j\u0119zykowe rozwijaj\u0105ce Twoje kompetencje<\/p>\",\"ats_external_id\":\"2354887607\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"31.40\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-21T16:18:53.760+02:00\",\"created_at\":\"2026-03-04T16:40:02.194+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzA?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"122\",\"campaign_id\":\"29\",\"campaign_title\":\"Classification_campaign\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent\",\"street\":\"\",\"address\":\"\",\"city\":null,\"state\":\"Callao Region\",\"postal_code\":null,\"region\":null,\"country\":\"Peru\",\"short_description\":\"Call Center Agent\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Impulsa tu carrera con Concentrix Per&uacute;!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Buscas una oportunidad para crecer profesionalmente? En Concentrix Per&uacute; encontrar&aacute;s un ambiente diverso, din&aacute;mico y orientado al desarrollo de tu potencial. S&eacute; parte de un equipo global comprometido con la excelencia. \ud83d\udcbc<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Atenci&oacute;n al Cliente&nbsp;<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Atender consultas de clientes por tel&eacute;fono.<\/li>\\n<li style=\\\"color: #002f35;\\\">Brindar soluciones efectivas y registrar la informaci&oacute;n con precisi&oacute;n.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procesos internos y mantener una actitud emp&aacute;tica y profesional.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Sueldo competitivo<br \/>\u2705 Proceso informativo remunerado<br \/>\u2705 Beneficios de ley<br \/>\u2705 Posibilidades de desarrollo interno<br \/>\u2705 Cultura laboral inclusiva<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Secundaria completa<br \/>Buena comunicaci&oacute;n verbal y escrita<br \/>Conocimientos b&aacute;sicos de computaci&oacute;n<br \/>Enfoque en servicio al cliente<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Apply today and start your journey with Concentrix Peru!<\/p>\",\"ats_external_id\":\"863880989\",\"location\":\"Callao Region\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T18:59:03.552-05:00\",\"created_at\":\"2026-03-04T15:39:37.729-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOQ?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"primary_location\":{\"id\":\"PE-LIM-CHACA-01\",\"wid\":\"dbc9f0a81910101d479edcb1d5340000\",\"descriptor\":\"PER Lima - Av Primavera 1013\"}},\"recruiter\":{\"email\":{\"wid\":\"3e7ad8172dca100ab32f24cc65180004\",\"address\":\"adriana.pinto1@concentrix.com\"},\"last_name\":\"Pinto\",\"first_name\":\"Adriana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0635\",\"wid\":\"f9af6d72609801765c311cfd4f06bde2\",\"descriptor\":\"Advisor I, Technical Support\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338586\",\"external_job_path\":\"https:\/\/cnx.wd2.myworkdayjobs-impl.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/Tech-Support-EN_R1664365\",\"external_apply_url\":\"https:\/\/cnx.wd2.myworkdayjobs-impl.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/Tech-Support-EN_R1664365\/apply\",\"job_requisition_id\":\"R1664365\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"09134032de5010040947298156290006\",\"address\":\"ricardo.vargas1@concentrix.com\"},\"last_name\":\"Vargas\",\"first_name\":\"Ricardo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664365\",\"wid\":\"67b4b06b879b10284eefb6c1cf660001\",\"descriptor\":\"R1664365 Tech Support EN (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"2000\",\"campaign_id\":\"32\",\"campaign_title\":\"Agadir Evergreen (Morocco)\",\"campaign_type\":\"job_application\",\"job_title\":\"Agadir Evergreen (Morocco)\",\"street\":\"MAR Agadir - Avenue Hassan II\",\"address\":\"MAR Agadir - Avenue Hassan II\",\"city\":\"Agadir\",\"state\":null,\"postal_code\":\"80000\",\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Rejoignez une &eacute;quipe qui transforme chaque appel en opportunit&eacute; ! <\/strong><strong>\ud83c\udfaf<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/li>\\n<li><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/li>\\n<li><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/li>\\n<li><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :\\n<ul>\\n<li>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/li>\\n<li>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/li>\\n<li>Prime sp&eacute;ciale A&iuml;d El Adha.<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Des avantages sociaux exceptionnels<\/strong> :\\n<ul>\\n<li>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/li>\\n<li>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/li>\\n<li>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/li>\\n<li>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/li>\\n<li>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Un environnement de travail dynamique :<\/strong>\\n<ul>\\n<li>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/li>\\n<li><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/li>\\n<li><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/li>\\n<li><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/li>\\n<\/ul>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>1- Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p><strong>2- &Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p><strong>3- Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"R1710151\",\"location\":\"Agadir, Morocco\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-05-16T01:59:06.360+02:00\",\"created_at\":\"2026-03-04T10:26:09.650+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1241\",\"campaign_id\":\"14267\",\"campaign_title\":\"Recruiter I R1704909\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Acquisition Jr. Recruiter\",\"street\":\"SLV San Salvador - Blvr. Sta. Elena\",\"address\":\"SLV San Salvador - Blvr. Sta. Elena\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01502\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Recruiter I ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting processes<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Less than two years of relevant experience<\/li><li>Bachelor&#39;s Degree preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Proficient in Microsoft Office<\/li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/li><li>Sense of professionalism and ability to develop relationships<\/li><li>Strong attention to detail<\/li><li>Ability to handle and maintain confidential information<\/li><\/ul><p><\/p><h2>Career Level Description\u00a0<\/h2><p>Performs routine assignments in the entry level of the Professional Career Band.\u00a0 Uses existing procedures to solve routine or standard problems.\u00a0 Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts.\u00a0 Develops competence by performing structured work assignments.\u00a0 Receives instruction, guidance and direction from others.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1704909\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"10200\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T00:15:54.195+08:00\",\"created_at\":\"2026-03-04T02:04:12.997+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Talent-Acquisition-Recruiter---Temporary_R1704909\/apply\",\"head_count\":\"9\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - Blvr. Sta. Elena\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.archer1@concentrix.com\"},\"first_name\":\"Archer Mejia, Nicole Marie\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101056959\",\"wid\":\"08141987fce7103a078e206612f636f3\",\"descriptor\":\"Daniella Rosales Escalante (101056959)\"},{\"id\":\"102600368\",\"wid\":\"da7d7d2449a210103188d8ece4ae0001\",\"descriptor\":\"Nicole Archer (102600368)\"},{\"id\":\"101272300\",\"wid\":\"d6fcd5729fc601e0e0c904469483c7bf\",\"descriptor\":\"Paola Zamora Chinchilla (101272300)\"},{\"id\":\"102597802\",\"wid\":\"da7d7d2449a2101031e06049e7da0000\",\"descriptor\":\"Andrea Marquez Realez (102597802)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0922\",\"descriptor\":\"Recruiter I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367794\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Talent-Acquisition-Recruiter---Temporary_R1704909\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Talent-Acquisition-Recruiter---Temporary_R1704909\/apply\",\"job_requisition_id\":\"R1704909\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marcela.cruz1@concentrix.com\"},\"first_name\":\"Marcela Cruz Flores (101611632)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1704909\",\"wid\":\"25bf6e766011101684a33d9956630000\",\"descriptor\":\"Talent Acquisition Jr. Recruiter\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1242\",\"campaign_id\":\"14257\",\"campaign_title\":\"Sr. Manager, Training &amp; Quality R1707788\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr Manager TQ - TH\",\"street\":\"THA Bangkok - Bhiraj Tower at Bitech, 15th Flr\",\"address\":\"THA Bangkok - Bhiraj Tower at Bitech, 15th Flr\",\"city\":null,\"state\":\"Bangkok\",\"postal_code\":\"10260\",\"region\":null,\"country\":\"Thailand\",\"short_description\":\"\",\"long_description\":\"<ul><li>Responsible for managing team of QMs &amp; Training Managers<\/li><li>Frond end client meetings and reviews<\/li><li>Ensure Top 2 boxes on Client VOC<\/li><li>Data analysis and making designated reports\/decks<\/li><li>Client &amp; stakeholder management<\/li><li>Communication to heighten awareness and focusing on importance of positive customer experience<\/li><li>Making recommendations and driving improvement<\/li><li>Ensuring that internal policies, procedures, and compliance regulations are being followed<\/li><li>Drive CNX digital training strategy<\/li><li>Focus on Speed to readiness of New Hires<\/li><\/ul>\",\"ats_external_id\":\"R1707788\",\"location\":\"Bangkok\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"THB\",\"updated_at\":\"2026-03-27T04:03:29.412+08:00\",\"created_at\":\"2026-03-03T16:03:57.238+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Bhiraj-Tower-at-Bitech-15th-Flr\/Sr-Manager-TQ---TH_R1707788\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"72d508b91f17101b0631f1de33710000\",\"descriptor\":\"Concentrix CX (Thailand) Co., Ltd.\",\"reference_id\":\"CTH01\",\"organization_reference_id\":\"CTH01\"},\"location\":{\"city\":null,\"state\":\"Bangkok\",\"country\":{\"wid\":\"873d0f604e3b458c990cb4d83a5c0f14\",\"iso2\":\"TH\",\"iso3\":\"THA\",\"descriptor\":\"Thailand\",\"iso_numeric\":\"764\"},\"postal_code\":\"10260\",\"primary_location\":{\"id\":\"TH-BAN-BTBTW-02\",\"wid\":\"740544c0a47f017fa6c1bc901f11f568\",\"descriptor\":\"THA Bangkok - Bhiraj Tower at Bitech, 15th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ashita.gulati@concentrix.com\"},\"first_name\":\"Gulati, Ashita\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"033070\",\"wid\":\"9f196ba80a87015fc54834b006196395\",\"descriptor\":\"Ashita Gulati (033070)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1683\",\"descriptor\":\"Sr. Manager, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362556\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Bhiraj-Tower-at-Bitech-15th-Flr\/Sr-Manager-TQ---TH_R1707788\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Bhiraj-Tower-at-Bitech-15th-Flr\/Sr-Manager-TQ---TH_R1707788\/apply\",\"job_requisition_id\":\"R1707788\"}],\"organizations\":[{\"wid\":\"72d508b91f17101b0631f1de33710000\",\"descriptor\":\"Concentrix CX (Thailand) Co., Ltd.\",\"reference_id\":\"CTH01\",\"custom_reference_id\":null,\"company_reference_id\":\"CTH01\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801b2f435bc133c0607bb\",\"descriptor\":\"(SITE) QUALITY & TRAINING (INDIRECT)\",\"reference_id\":\"QUALTRAIN-INDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karan.chhabra@concentrix.com\"},\"first_name\":\"Chhabra Karan (101989927)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1707788\",\"wid\":\"996327e2c95310166550f7d3d6940000\",\"descriptor\":\"Sr Manager TQ - TH\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><ul><li>Ensure quality based intervention<\/li><li>Ensure that Process quality and training is delivered effectively in the stipulated timelines<\/li><li>Evaluate process quality and take corrective actions which should be tangible<\/li><li>Evaluate effectiveness of T &amp; D interventions<\/li><li>Improve calibration of QIC, SME and CSM within team<\/li><li>Provide crisp and specific feedback to Front Line Recruitment Teams on quality of new hires<\/li><li>Design and develop Quality framework<\/li><li>Ensure uniform quality of training being delivered by all training teams in line with client requirement<\/li><li>Interact and streamline channels of communications with other Functions and Clients<\/li><li>Provide quality floor support, feedback, refresher and corrective training<\/li><\/ul><\/div><ul><li>Groom and develop QIC talent in-house<\/li><li>Should have excellent excel and presentation skills<\/li><li>Should be capable to analyze dataset and extracting insight<\/li><li>Should be collaborative and team player<\/li><li>Should have knowledge of Six Sigma, basic quality tools like PDCA, LSS, PARETO etc.<\/li><li>Should have knowledge of different Customer satisfaction measurement systems<\/li><li>Demonstrated fluency in English<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"605\",\"campaign_id\":\"22443\",\"campaign_title\":\"Advisor II, Customer Service R1697236\",\"campaign_type\":\"job_application\",\"job_title\":\"Telefonischer Kundenberater (m\/w\/d) im B2B Vertragskundenservice (Deutsch)\",\"street\":\"HUN P\u00e9cs\",\"address\":\"HUN P\u00e9cs\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":null,\"country\":\"Hungary\",\"short_description\":\"\",\"long_description\":\"<p><b><span>Power your game-changing career<\/span><\/b><\/p><p><span>Du suchst einen Job, der zu dir und deinem Leben passt? Dann ist diese Stelle genau das Richtige f\u00fcr dich.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>In dieser Position als <b>Kundenberater (m\/w\/d) im B2B Vertragskundenservice<\/b><b> (deutschsprachiger Support)<\/b><b> <\/b>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder schriftlich.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Und zwar mit folgenden Rahmenbedingungen:<\/span><\/b><\/p><p><span>Start zu sofort | Vollzeit oder Teilzeit, ab 30 Stunden pro Woche | P\u00e9cs | Servicezeiten: Montag - Freitag zwischen 08:00 und 20:00 Uhr, Samstag zwischen 9:00 und 17:00 Uhr | 5-Tage-Woche | Inbound | Supportsprache: Deutsch \u2013 C1 <\/span> | <b>190.000 HUF\/brutto Welcome-Bonus<\/b> | unbefristet<\/p><p><span>\u00a0<\/span><\/p><p><b><span>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/span><\/b><span> Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Berufliche und pers\u00f6nliche Entwicklung<\/span><\/b><\/p><p><span>Karriereerfolge kannst du direkt bei uns erleben - die meisten unserer F\u00fchrungskr\u00e4fte kommen aus den eigenen Reihen!<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Deine Aufgaben<\/span><\/b><\/p><p><span>Als\u00a0Kundenberater (m\/w\/d)\u00a0in unserem Team wirst du:<\/span><\/p><ul><li><span>Erster Ansprechpartner<b> f\u00fcr Kleinunternehmen und Selbstst\u00e4ndige <\/b>unseres Auftraggebers im Service-Beeich.<\/span><\/li><li><b><span>Kundenanfragen und -w\u00fcnsche zu allen Vertr\u00e4gen, Tarifen und Rechnungen der Kunden bearbeiten <\/span><\/b><span>und je nach Bedarf und Situation darauf reagieren.<\/span><\/li><li><span>Kunden <b>aktiv<\/b> und bedarfsgerecht zu unseren <b>Produkten beraten<\/b> und <b>Verkaufsabschl\u00fcsse erzielen<\/b>.<\/span><\/li><li><span>Bei der Meldung von<b> St\u00f6rungen oder technischen Herausforderungen <\/b>erste Hilfestellungen geben oder<b> die Anliegen an den zust\u00e4ndigen Fachbereich weiterleiten.<\/b><\/span><\/li><li><span>Sobald der Kunde gl\u00fccklich ist, die Kommunikation in der <b>Kundendatenbank dokumentieren<\/b>.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b><span>Dein Profil<\/span><\/b><\/p><p><span>Concentrix passt perfekt zu dir, wenn du:<\/span><\/p><ul><li><b><span>Sehr gute Deutschkenntnisse (C1)<\/span><\/b><span> in Wort und Schrift mitbringst.<\/span><\/li><li><span>Ein <b>Kommunikationstalent mit Serviceorientierung<\/b> bist, das Kunden sprachlich charmant und auf Augenh\u00f6he abholt.<\/span><\/li><li><b><span>Spa\u00df am Vertrieb<\/span><\/b><span>\u202f<\/span><span>hast und deine <\/span><span>\u00dc<\/span><span>berzeugungskraft dabei h<\/span><span>\u00f6<\/span><span>flich mit einflie<\/span><span>\u00df<\/span><span>en l<\/span><span>\u00e4<\/span><span>sst.<\/span><span>\u00a0<\/span><\/li><li><span>Bereit bist <b>am Standort in P\u00e9cs<\/b> zu arbeiten.<\/span><\/li><li><span>Die <b>Servicezeiten<\/b> (Montag - Freitag, zwischen 08:00 und 20.00 Uhr, Samstag 9:00-17:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden, <b>flexibel abdecken kannst<\/b>.<\/span><\/li><li><b><span>Sicher<\/span><\/b><span> im Umgang <b>mit dem PC<\/b> bist.<\/span><\/li><li><span>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/span><\/li><\/ul><p><span>Idealerweise hast du:<\/span><\/p><ul><li><span>Bereits Erfahrung im Kundenservice, im Call Center, oder im Vertrieb.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b><span>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/span><\/b><span> Auch wenn du das Gef\u00fchl hast, nicht alle Kriterien zu erf\u00fcllen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Unsere Benefits<\/span><\/b><\/p><p><span>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/span><\/p><ul><li><span>Wir m\u00f6chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <b>unbefristeten Arbeitsvertrag<\/b> setzen.<\/span><\/li><li><span>Starte in<\/span><span>\u202f<\/span><b><span>Voll- oder Teilzeit<\/span><\/b><span>\u202f<\/span><span>(ab<\/span><span>\u202f<\/span><span>20<\/span><span>\u202f<\/span><span>Std.\/Woche) bei uns durch.<\/span><span> <\/span><\/li><li><span>Du bekommst einen\u00a0<b>festen Bruttostundenlohn<\/b>, welcher durch einen\u00a0<b>attraktiven Bonus<\/b>, Cafeteria, <b>Provision<\/b> und Fahrtkostenzusch\u00fcsse erg\u00e4nzt wird. <\/span><\/li><li>Wir hei\u00dfen dich herzlich willkommen! Erhalte einen <b>einmaligen Bonus in H\u00f6he von 190.000 HUF\/brutto<\/b> nach 3 Monaten Betriebszugeh\u00f6rigkeit!<\/li><li><span>Du startest mit einem <b>intensivem (Vollzeit-)Training an unserem Standort in P\u00e9cs<\/b>, das von zertifizierten Trainern durchgef\u00fchrt wird.<\/span><\/li><li><b><span>Du brauchst keinerlei Vorerfahrung<\/span><\/b><span>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst\u00fctzt.<\/span><\/li><li><span>Zus\u00e4tzlich erh\u00e4ltst du regelm\u00e4\u00dfige <b>Coachings, Fresh-Ups und Aufbautrainings<\/b>, die dir auch im privaten Bereich von Nutzen sind.<\/span><\/li><li><span>Wir legen viel Wert auf interne <b>Weiterbildungs- und Karrierem\u00f6glichkeiten<\/b> und das sogar weltweit.<\/span><\/li><li><span>Es erwartet dich ein <b>offenes und motiviertes Team<\/b>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d\u00fcrfen.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b><span>Du willst mit uns durchstarten?<\/span><\/b><\/p><p><span>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. <b>Bewirb dich noch heute \u00fcber unser Online-Formular<\/b>.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Du hast noch Fragen?<\/span><\/b><span>\u00a0Dann sind wir nur einen Telefonanruf weit entfernt. Nutze dazu unsere Bewerberhotline von Montag - Freitag von 08:00 - 18:00 Uhr unter\u00a0<b>&#43;36 70 778 5272.<\/b>\u00a0Deine offenen Fragen beantworten wir gerne auch per Mail:\u00a0<\/span><span><a href=\\\"mailto:pecs&#64;concentrix.com\\\" target=\\\"_blank\\\"><b><span>pecs&#64;concentrix.com<\/span><\/b><\/a><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>Internes Stellenk\u00fcrzel: R1697236<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/span><\/b><\/p><p><i><span>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr Dich passenden Arbeitsplatz zu schaffen.<\/span><\/i><\/p><p><span>\u00a0<\/span><\/p><p><span>#EMEACNX<\/span><\/p><p><span>#AGENTCNX<\/span><\/p>\",\"ats_external_id\":\"R1697236\",\"location\":\"P\u00e9cs\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:30.770+08:00\",\"created_at\":\"2026-03-03T04:20:32.602+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Telefonischer-Kundenberater--m-w-d--im-B2B-Vertragskundenservice--Deutsch-_R1697236\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea6c4f7bc039007e2\",\"descriptor\":\"Concentrix Services Hungary Kft.\",\"reference_id\":\"YHU01\",\"organization_reference_id\":\"YHU01\"},\"location\":{\"city\":\"P\u00e9cs\",\"state\":null,\"country\":{\"wid\":\"9db257f5937e4421b2fac64eec6832f8\",\"iso2\":\"HU\",\"iso3\":\"HUN\",\"descriptor\":\"Hungary\",\"iso_numeric\":\"348\"},\"postal_code\":\"7621\",\"primary_location\":{\"id\":\"HU-PEC-RAKOC-Y0\",\"wid\":\"82d2bdbc827c107d6d46410bf1f9b49f\",\"descriptor\":\"HUN P\u00e9cs\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"daniela.drees@concentrix.com\"},\"first_name\":\"Drees, Daniela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101307187\",\"wid\":\"d1bdd39f10af01c834482a072050be4f\",\"descriptor\":\"Sloboda Horvat Blanka (101307187)\"},{\"id\":\"101300489\",\"wid\":\"d1bdd39f10af01dd835b379f1f500551\",\"descriptor\":\"Ina Wulff (101300489)\"},{\"id\":\"102575868\",\"wid\":\"da7d7d2449a21010325048f0a88a0000\",\"descriptor\":\"Daniela Drees (102575868)\"},{\"id\":\"101307431\",\"wid\":\"d1bdd39f10af01de8cd9110b2050c85a\",\"descriptor\":\"Nick Patrick (101307431)\"},{\"id\":\"102575849\",\"wid\":\"da7d7d2449a2101032507c95be3a0001\",\"descriptor\":\"Carolin Rose (102575849)\"},{\"id\":\"102578609\",\"wid\":\"da7d7d2449a210103233f9a7b6590001\",\"descriptor\":\"Resmije Seferi Kadria (102578609)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365219\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Telefonischer-Kundenberater--m-w-d--im-B2B-Vertragskundenservice--Deutsch-_R1697236\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Telefonischer-Kundenberater--m-w-d--im-B2B-Vertragskundenservice--Deutsch-_R1697236\/apply\",\"job_requisition_id\":\"R1697236\"}],\"organizations\":[{\"wid\":\"c455ebd590cd101ea6c4f7bc039007e2\",\"descriptor\":\"Concentrix Services Hungary Kft.\",\"reference_id\":\"YHU01\",\"custom_reference_id\":null,\"company_reference_id\":\"YHU01\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"andre.schwitzke@concentrix.com\"},\"first_name\":\"Andre Schwitzke (101304266)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1697236\",\"wid\":\"459b1d4dadb41009edd7382bffda0000\",\"descriptor\":\"Telefonischer Kundenberater (m\/w\/d) im B2B Vertragskundenservice (Deutsch)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"606\",\"campaign_id\":\"22420\",\"campaign_title\":\"Advisor I, Customer Service R1570968\",\"campaign_type\":\"job_application\",\"job_title\":\"Initiativbewerbung zur Personalvermittlung\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Deutschlandweit\",\"state\":\"Baden-Wurttemberg\",\"postal_code\":\".\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<h1><b>Initiativbewerbung zur Personalvermittlung mit Righthead by Concentrix<\/b><\/h1><p><br \/><b>Erfinde dich neu - besser als je zuvor!<\/b><br \/>Du bist bereit f\u00fcr eine neue berufliche Herausforderung und dem erfolgreichen Karriereeinstieg bei einem unserer f\u00fchrenden Kundenunternehmen? Dann bist du bei uns genau richtig - denn Righthead by Concentrix unterst\u00fctzt dich bei deiner Karriere durch eine erfolgreiche Vermittlung.<\/p><p><\/p><p><b>Karriere mit Righthead by Concentrix<\/b><br \/>Righthead by Concentrix steht f\u00fcr Know-how und Exzellenz in der Personaldienstleistung und Vermittlung. Wir profitieren von 40 Jahren Expertise und einem umfangreichen Kundenstamm u.a. aus den Bereichen Versicherungen &amp; Banken, Automotive &amp; Mobility, Informations- und Kommunikationstechnologie, E-Commerce, Travel, Fashion &amp; Lifestyle, u.v.m.<\/p><p>Bei uns findest du den Einstieg bei internationalen Konzernen, erfolgreichen Mittelst\u00e4ndlern oder aufsteigenden Startups, ob an einem Standort unserer Kunden in Deutschland oder komplett remote aus dem Homeoffice.<\/p><p>Wir bieten entweder die M\u00f6glichkeit zur Direktvermittlung (Direkte Anstellung bei unserem Kunden) oder den Einstieg \u00fcber eine zun\u00e4chst befristete Arbeitnehmer\u00fcberlassung mit der Option auf \u00dcbernahme und langfristige Weiterentwicklung bei unserem Partner.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><br \/>Unsere Aufgabenbereiche sind nicht nur vielf\u00e4ltig, sondern auch abwechslungsreich:\u00a0Customer Service, Sales, IT-Support, Human Resources sowie alle kaufm\u00e4nnischen Bereiche\u00a0- wir finden f\u00fcr jeden die passende Stelle.<\/p><p>Dich erwarten spannende Stellen\u00a0f\u00fcr gro\u00dfe und bekannte Kundenunternehmen - wir bieten dir den idealen Karriereeinstieg bei unseren Kunden mit der M\u00f6glichkeit dich dort langfristig weiterzuentwickeln.<\/p><p><\/p><p><b>Dein Profil<br \/>Du passt perfekt zu uns, wenn du:<\/b><\/p><ul><li><p>Ein Kommunikationstalent bist und Freude am Umgang mit Kunden hast.<\/p><\/li><li><p>Stets zuverl\u00e4ssig und flexibel bist.<\/p><\/li><li><p>Teamf\u00e4higkeit, Motivation und Lernbereitschaft mitbringst.<\/p><\/li><li><p>Idealerweise erste Erfahrung im kaufm\u00e4nnischen Umfeld, Sachbearbeitung, Kundenservice oder Vertrieb sammeln konntest.<\/p><\/li><\/ul><p>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen! Auch wenn du das Gef\u00fchl hast, nicht alle Kriterien zu erf\u00fcllen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p><p><\/p><p><b>Unsere Benefits<\/b><br \/>F\u00fcr uns und unsere Kunden steht stets das Wohlbefinden der vermittelten Mitarbeitenden im Vordergrund. Deshalb bieten wir je nach Position, Kundenunternehmen und Vertragsart:<\/p><ul><li><p>Wettbewerbsf\u00e4hige Verg\u00fctung nach Tarif oder \u00fcbertariflich zzgl. Je nach Funktion Schichtzulagen, Pr\u00e4mien oder Provisionen<\/p><\/li><li><p>Flexible Arbeitsmodelle mit 100% Homeoffice oder hybridem Homeoffice, Gleitzeit, Teilzeitmodelle sowie steigender Urlaubsanspruch mit Betriebszugeh\u00f6rigkeit und Sonderurlaubstage<\/p><\/li><li><p>Weihnachts- und Urlaubsgeld<\/p><\/li><li><p>Betriebliche Altersvorsorge und verm\u00f6genswirksame Leistungen<\/p><\/li><li><p>Jobticket, Jobrad oder Firmenparkplatz, Mitarbeiter-Rabatte und attraktive Gutscheine<\/p><\/li><li><p>Zuschuss zu Wellness- &amp; Sportangeboten, Gesundheitsangebote, sowie teilweise betriebliche Krankenversicherung<\/p><\/li><li><p>Kurse und Weiterentwicklungsprogramme im Bereich F\u00fchrung und Management, sowie fachliche Weiterbildung und Training z.B. in den Bereichen Fremdsprachen, Kommunikation, Softwarekenntnisse und Soft Skills<\/p><\/li><\/ul><p><\/p><p><b>Haben wir dein Interesse geweckt?<\/b><br \/>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular!<\/p><p><br \/><b>Hast du noch Fragen?<\/b><br \/>Nutze dazu unsere Hotline unter\u00a0<b>0911 9339 2000<\/b>\u00a0oder kontaktiere uns per WhatsApp:\u00a0<b>0160 9060 3384<\/b><\/p><p><br \/><b>Righthead by Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><br \/>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<br \/>Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen.\u00a0<\/p><p><\/p><p><b>Arbeitserlaubnis<\/b><br \/>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.<\/p><p><\/p><p><b><u>Ansprechpartner<\/u><\/b><br \/><span><b>RIGHTHEAD GmbH<\/b><\/span><br \/><span>Tullnaustrasse 20<\/span><br \/><span>90402 N\u00fcrnberg<\/span><br \/><span>Germany<\/span><br \/><span><span>karriere&#64;righthead.de<\/span><br \/>0911 9339 2000<br \/>#righthead<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1570968\",\"location\":\"DEU, Baden-Wurttemberg\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-03T04:20:25.901+08:00\",\"created_at\":\"2026-03-03T04:19:23.606+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Initiativbewerbung-zur-Personalvermittlung_R1570968\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"DEU\",\"state\":\"Baden-Wurttemberg\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"DE-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfc8bde4b6bfa5\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3244009f823e101643f6c06448e20001\",\"address\":\"alev.tuerkoglu@concentrix.com\"},\"last_name\":\"Tuerkoglu\",\"first_name\":\"Alev\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-304667\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Initiativbewerbung-zur-Personalvermittlung_R1570968\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Initiativbewerbung-zur-Personalvermittlung_R1570968\/apply\",\"job_requisition_id\":\"R1570968\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"948f28bd9ca6102f53b7dcfc7d770003\",\"address\":\"carolin.timmins@concentrix.com\"},\"last_name\":\"Timmins\",\"first_name\":\"Carolin\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1570968\",\"wid\":\"449b4d065fe01014f3f5565ee7f90000\",\"descriptor\":\"R1570968 Initiativbewerbung zur Personalvermittlung (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3244009f823e101643f6c06448e20001\",\"address\":\"alev.tuerkoglu@concentrix.com\"},\"last_name\":\"Tuerkoglu\",\"first_name\":\"Alev\"},{\"email\":{\"wid\":\"7c3f0af5fecc1016463e63fe529b0001\",\"address\":\"burak.kavakbasi@concentrix.com\"},\"last_name\":\"Kavakbasi\",\"first_name\":\"Burak\"},{\"email\":{\"wid\":\"948f28bd9ca6102f53b7dcfc7d770003\",\"address\":\"carolin.timmins@concentrix.com\"},\"last_name\":\"Timmins\",\"first_name\":\"Carolin\"},{\"email\":{\"wid\":\"ab616184b0641016412053bec5770000\",\"address\":\"lena.barta@concentrix.com\"},\"last_name\":\"Barta\",\"first_name\":\"Lena\"},{\"email\":{\"wid\":\"634adbbbbac610164486f6986c260001\",\"address\":\"mira.berg@concentrix.com\"},\"last_name\":\"Berg\",\"first_name\":\"Mira\"},{\"email\":{\"wid\":\"634adbbbbac6101646fe8b33e5ea0007\",\"address\":\"oezkan.gueltekin@concentrix.com\"},\"last_name\":\"G\u00fcltekin\",\"first_name\":\"\u00d6zkan\"}],\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1243\",\"campaign_id\":\"14243\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1710127\",\"campaign_type\":\"job_application\",\"job_title\":\"Dynamics 365 Customer Engagement and Power Platform (M\/F\/D)\",\"street\":\"PRT Work From Home - Direct\",\"address\":\"PRT Work From Home - Direct\",\"city\":\"WAH\",\"state\":null,\"postal_code\":\"4700-223\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Solution Architect for Dynamics 365 Customer Engagement and Power Platform<\/p><p><span>We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect\u00a0<b>with strong technical skills<\/b>. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/span><\/p><p><\/p><p>Overview<\/p><ul><li>Location: Portugal, Romania, Czech, Spain (open to other locations in Europe).<\/li><li>Language: fluent English<\/li><li>Travel: less than 10% is expected<\/li><li>Years of Experience: 10&#43;<\/li><\/ul><p><\/p><p>Mandatory Experience Profile<\/p><ul><li>The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.<\/li><li><span>Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.<\/span><\/li><li>10&#43; years of experience in cloud technologies, information technology (IT) consulting\/support, systems administration, system architecture, OR equivalent experience.<\/li><li>Expert knowledge in Dynamics 365 CE apps, such as Sales, Customer Insights, Customer Service, and Field Service<\/li><li>Strong proficiency in developing, optimizing, and maintaining solutions and architecture of D365 CE apps and model-driven apps.<ul><li>Design, customize, and administer UI and business logic using the Power Platform.<\/li><li>Being able to conduct code reviews for C#, JavaScript, and TypeScript.<\/li><li>Experience with Azure Application Insights and designing Kusto queries to investigate and mitigate performance issues.<\/li><li>Having a basic understanding of network performance indicators and ability to read network traces.<\/li><\/ul><\/li><li>Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.<ul><li><span>Familiarity with integrating data from Dataverse and other sources.<\/span><\/li><li><span>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/span><\/li><\/ul><\/li><li>Strong ability to engage with key technical stakeholders and business decision makers.<\/li><li><span>Ability to effectively resolve complex Power Apps issues and architectural challenges using strong analytical and collaborative skills, with demonstrated experience delivering clear findings reports and presenting actionable recommendations to stakeholders.<\/span><\/li><li>Strong commitment to staying updated on modern engineering practices and tools.<\/li><li><span>Experience in customer-facing roles.<\/span><\/li><\/ul><p><\/p><p>Desirable requirements<\/p><ul><li>Experience with Power FX.<\/li><li>Architect and Functional Consultant level Microsoft certifications are preferred.<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1710127\",\"location\":\"WAH\",\"job_type\":\"full_time\",\"salary\":\"9.27\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-01T00:49:25.037+08:00\",\"created_at\":\"2026-03-02T22:04:46.136+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-From-Home---Direct\/Dynamics-365-Customer-Engagement-and-Power-Platform_R1710127-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"WAH\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-223\",\"primary_location\":{\"id\":\"PT-WFH-DRECT-01\",\"wid\":\"eaab6a231b1a01a067ddbb36fe04d719\",\"descriptor\":\"PRT Work From Home - Direct\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"bianca.lazar@concentrix.com\"},\"first_name\":\"Lazar, Bianca\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101955659\",\"wid\":\"a29c29908ff501122cfe5dce9bc10000\",\"descriptor\":\"Bianca Lazar (101955659)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370659\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-From-Home---Direct\/Dynamics-365-Customer-Engagement-and-Power-Platform_R1710127-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-From-Home---Direct\/Dynamics-365-Customer-Engagement-and-Power-Platform_R1710127-1\/apply\",\"job_requisition_id\":\"R1710127\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1710127\",\"wid\":\"9d5e3edecc3410184f3260ea4e500000\",\"descriptor\":\"Dynamics 365 Customer Engagement and Power Platform (M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"541\",\"campaign_id\":\"95\",\"campaign_title\":\"SU - ANWB - Jaggernath Lachmonstraat\",\"campaign_type\":\"job_application\",\"job_title\":\"Hulpverlener Alarmcentrale\",\"street\":\"Lachmonstraat\",\"address\":\"Lachmonstraat\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerkers\u00a0gezocht!\u00a0\u00a0\",\"long_description\":\"<h1 data-pm-slice=\\\"1 3 []\\\"><strong>Over de functie<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<p>Ben je op zoek naar een uitdagende baan of heb je altijd al op een Alarmcentrale willen werken?! Dan is dit je kans!<br \/>Voor een Nederlands bedrijf dat mensen helpt wanneer zij in het verkeer gestrand zijn, is <strong>CONCENTRIX<\/strong> Suriname op zoek naar medewerkers\/hulpverleners voor de telefonische hulpverlening aan gestrande reizigers. De hulpverlening van dit bedrijf strekt zich uit over de hele wereld. Dag en nacht wordt er vanuit Nederland, vanuit heel Europa, maar ook van ver daarbuiten, een beroep gedaan op de Alarmcentrale.<\/p>\\n<p>In de Europese landen waar altijd veel Nederlanders op vakantie gaan, zijn steunpunten opgericht die ter plaatse hulp kunnen co&ouml;rdineren.<br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Wat ga je doen?<\/strong><\/h1>\\n<p><br \/>Als hulpverlener co&ouml;rdineer en organiseer je hulp voor mensen die in Nederland problemen hebben gekregen met hun voertuig na mechanische schade. Je stelt de klant gerust en legt de benodigde gegevens vast in het systeem. Je vraagt goed door zodat je erachter komt waar de klant exact staat en checkt hun rechten. Je schakelt soepel: van meeleven met de klant tot het snel overgaan tot een oplossing. Je behoudt daarbij het overzicht en hebt oog voor details.<br \/>Als onze klanten in Nederland naar de Alarmcentrale bellen, krijgen ze jou als eerste aan de lijn. De meeste klanten bellen omdat ze autopech hebben, maar het komt ook voor dat mensen net een ernstig ongeval hebben meegemaakt. Je zorgt bij verdere vragen of klachten van de klant voor een goed antwoord, zodat de klant tevreden ophangt. Tevens heb je contacten met diverse andere dienstverleners.<\/p>\\n<h1>&nbsp;<\/h1>\\n<p>&nbsp;<\/p>\\n<h1><strong>Functie eisen<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Minimale leeftijd van 17 jaar (17-jarigen dienen eerst schriftelijke toestemming van hun wettelijke voogd in te dienen)<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal afgerond MBO-opleiding of daaraan gelijkgesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Goede beheersing van de Nederlandse en Engelse taal, zowel in woord als geschrift.<\/p>\\n<\/li>\\n<li>\\n<p>Nederlandse taalvaardigheid minimaal niveau B2, Engels taalvaardigheid minimaal B1<\/p>\\n<\/li>\\n<li>\\n<p>Uitstekende computervaardigheden<\/p>\\n<\/li>\\n<li>\\n<p>Goed kunnen omgaan met geautomatiseerde systemen<\/p>\\n<\/li>\\n<li>\\n<p>Goede typevaardigheden (minimaal 200 APM, 95% foutloos)<\/p>\\n<\/li>\\n<li>\\n<p>Relevante werkervaring is een pr&eacute;<\/p>\\n<\/li>\\n<li>\\n<p>Je bent flexibel en kunt snel schakelen: van meeleven met de klant naar doorvragen tot een snelle registratie;<\/p>\\n<\/li>\\n<li>\\n<p>Uiteraard ben je communicatief vaardig, klantgericht en kwaliteitsgericht;<\/p>\\n<\/li>\\n<li>\\n<p>Je kunt prima zelfstandig werken, maar je vindt een goede samenwerking met je collega&rsquo;s ook belangrijk en je wisselt met hen relevante informatie uit;<\/p>\\n<\/li>\\n<li>\\n<p>Je kunt goed luisteren en hebt een vriendelijke, heldere telefoonstem;<\/p>\\n<\/li>\\n<li>\\n<p>We vragen een flexibel karakter, met oog op volledige beschikbaarheid;<\/p>\\n<\/li>\\n<li>\\n<p>Onze ideale kandidaat is daarnaast ook zakelijk en een tikkeltje commercieel ingesteld. Als iemand geen recht heeft op hulp, vertel je dit en bied je de klant een aanvullend pakket aan.<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over eigen smarttelefoon (in verband met twee-stap verificatie van CONCENTRIX);<\/p>\\n<\/li>\\n<li>\\n<p>Beschikbaar zijn maandag t\/m zondag tussen 03:00 AM en 18:00 PM<br \/><em>(let wel, wanneer de wintertijd eind oktober ingaat in NL, zullen de openingstijden aangepast worden naar<\/em>&nbsp;<em>04:00 AM tot 19:00 PM) (Beschikbaarheid nog bespreekbaar tijdens sollicitatiegesprek)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Je wordt max 8.5 uur per dag ingeroosterd<\/p>\\n<\/li>\\n<li>\\n<p>Een bewijs van aanvraag verklaring goed gedrag indienen <em>(De aanvraag voor het Bewijs van Goed Gedrag wordt in behandeling genomen door het districtscommissariaat in de wijk waarin de aanvrager ingeschreven staat)<\/em><\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<h1><strong>Werktijden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Eerst vijf (5) dagen basistraining van 07:00 tot 14:30uur<\/p>\\n<\/li>\\n<li>\\n<p>Vervolgens een (1) week producttraining<\/p>\\n<\/li>\\n<li>\\n<p>Na de training kun je een beschikbaarheid opgeven van <strong>maandag t\/m zondag<\/strong> tussen 03:00 en 18:00uur<\/p>\\n<\/li>\\n<li>\\n<p><strong>Tenminste twee keer<\/strong>&nbsp;<strong>per week<\/strong>&nbsp;<strong>vanaf 03:00uur<\/strong>&nbsp;beschikbaar zijn en <strong>tenminste&nbsp; twee keer per week<\/strong>&nbsp;<strong>tot 18:00uur<\/strong>&nbsp;beschikbaar zijn)<\/p>\\n<\/li>\\n<li>\\n<p>Verplicht beschikbaar zijn in het weekend<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal 32uur per week inzetbaar en maximaal 48uur per week.<\/p>\\n<\/li>\\n<li>\\n<p>Je dient een beschikbaarheid van tenminste 50 uur per week op te geven (op basis van jouw beschikbaarheid zul jij maximaal 40 tot 48 uur per week ingeroosterd worden)<\/p>\\n<\/li>\\n<li>\\n<p>Voorbereid zijn dat je geregeld een last-minute uitvraag naar meer uren kunt krijgen, wanneer er door onvoorziene weersomstandigheden meer ongelukken\/autopech gebeuren in NL.<\/p>\\n<\/li>\\n<li>\\n<p>Het rooster zal je wel twee weken van tevoren ontvangen.<\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<h1>&nbsp;<\/h1>\\n<h1><strong>Wat wij bieden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Een bruto uurloon van &euro;2.46 per uur (uitbetaling naar keuze in SRD of EURO).<br \/><br \/>Bij minimaal 6 maanden (aantoonbare) contactcenterervaring een hoger startloon<\/p>\\n<\/li>\\n<li>\\n<p>Reiskostenvergoeding van &euro;2.90 per werkdag<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatigheidstoelage van 50% op je uurloon, op de uren voor 06:00uur en een onregelmatigheidstoelage van 100% op je werkuren op zon- en nationale (Surinaamse) feestdagen.<\/p>\\n<\/li>\\n<li>\\n<p>Loyaliteitsbonus van &euro;50 bij 3, 6 en 12 maanden. Na een jaar indienst elke 6 maanden een loyaliteitsbonus van &euro;75<\/p>\\n<\/li>\\n<li>\\n<p>Referral bonus tot &euro;130 per aanbevolen kandidaat<\/p>\\n<\/li>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een full-time (betaald training) van 20 werkdagen<\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend training en coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering <em>(Azpas Basis, 2de klasse ligging, zilver pakket)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (1 keer per jaar uitbetaald in de maand juli) (bruto 96% van je gemiddeld bruto maandloon)<\/p>\\n<\/li>\\n<li>\\n<p>Toegang tot onze online Concentrix University&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ondersteuning van jouw mentale gezondheid via ons Employee Assistance Program WeCare<\/p>\\n<\/li>\\n<\/ul>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Solliciteer direct!<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Klik op onderstaande knop om direct te solliciteren of stuur een mailtje naar ons recruitmentteam via recruitment.sr@concentrix.com.&nbsp;We kunnen niet wachten om met jou samen te werken!<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"3615189666\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T01:59:05.767+02:00\",\"created_at\":\"2026-03-02T15:29:02.545+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"73\",\"campaign_id\":\"36\",\"campaign_title\":\"Referral Campaign\",\"campaign_type\":\"job_application\",\"job_title\":\"Referral program\",\"street\":\"\",\"address\":\"\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":null,\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"Referrals Position\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Start Your Journey with Concentrix Jamaica!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Ready to make an impact with every conversation? At Concentrix Jamaica, we&rsquo;re hiring people to provide quality service, assist with inquiries, and create outstanding experiences. \ud83c\udf1f<\/p>\",\"ats_external_id\":\"4241132913\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T19:59:03.777-04:00\",\"created_at\":\"2026-03-02T14:08:33.133-05:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNg?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Kingston\",\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\"}},\"recruiter\":{\"email\":{\"wid\":\"18e222ee67cc101ef8d1e4d3ac2b0003\",\"address\":\"joshua.dillon@concentrix.com\"},\"last_name\":\"Dillon\",\"first_name\":\"Joshua\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"}],\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342723\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Customer-Support-Advisor--Kingston--Fulltime--2025_R1664766\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Customer-Support-Advisor--Kingston--Fulltime--2025_R1664766\/apply\",\"job_requisition_id\":\"R1664766\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"d3c558e24d3f017e2c7277819d169770\",\"address\":\"senawaay.scott@concentrix.com\"},\"last_name\":\"Scott\",\"first_name\":\"Senawaay\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1664766\",\"wid\":\"67b4b06b879b1028a046728a021d0000\",\"descriptor\":\"R1664766 Customer Support Advisor (Kingston- Fulltime) 2025 (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-jamaica\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1244\",\"campaign_id\":\"14227\",\"campaign_title\":\"Lead Application Support Engineer (TCF) R1710353\",\"campaign_type\":\"job_application\",\"job_title\":\"Sharepoint Customer Engineer (Bilingual English)\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are looking for a highly skilled and experienced Microsoft Customer Engineer specializing in SharePoint infrastructure, administration, and design. In this customer-facing role, you will work directly with enterprise and government clients to deliver advanced technical solutions, migrations, and optimizations for both on-premises and cloud-based SharePoint environments.<\/p><p><\/p><p>You will serve as a trusted advisor, providing technical expertise in architecture, deployment, troubleshooting, and best practices to help customers achieve business success with Microsoft technologies.<\/p><p><\/p><p><i><b>We need someone fluent in both English and Spanish.<\/b><\/i><\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Plan, deploy, operate, and optimize on-premises, hybrid, and online SharePoint environments.<\/p><\/li><li><p>Deliver technical workshops, training, and advisory sessions covering SharePoint Server and SharePoint Online.<\/p><\/li><li><p>Analyze and troubleshoot complex SharePoint infrastructure and configuration issues, providing effective resolutions.<\/p><\/li><li><p>Lead customer engagements focused on SharePoint migration, activation, and optimization.<\/p><\/li><li><p>Collaborate with customer development teams, offering guidance on SharePoint development best practices.<\/p><\/li><li><p>Automate and manage environments using PowerShell, CSOM, and related tools.<\/p><\/li><li><p>Ensure system reliability, performance, and security across SharePoint and Microsoft 365 workloads.<\/p><\/li><li><p>Support customers in implementing Microsoft 365 data governance, archiving, and backup strategies.<\/p><\/li><li><p>Stay current on emerging Microsoft technologies and frameworks to guide customers in digital transformation.<\/p><\/li><\/ul><p><\/p><p><b>Required Skills &amp; Qualifications<\/b><\/p><ul><li><p>8&#43; years of experience in customer-facing roles such as systems architecture, administration, operations, software support, or IT consulting.<\/p><\/li><li><p>Proven experience delivering SharePoint technical support and consulting services to enterprise or government clients.<\/p><\/li><li><p>Strong background in SharePoint infrastructure administration, deployment, and migration (on-premises, hybrid, and online).<\/p><\/li><li><p>Proficiency with PowerShell, SharePoint Client Side Object Model (CSOM), and Graph API.<\/p><\/li><li><p>Knowledge of Azure infrastructure (IaaS, PaaS, SaaS), SQL Server configuration, and SharePoint DB maintenance.<\/p><\/li><li><p>Familiarity with Microsoft 365 Archive, Data Security, and Governance solutions for SharePoint and OneDrive.<\/p><\/li><li><p>Bachelor\u2019s or Master\u2019s degree in Information Technology or related field (or equivalent experience).<\/p><\/li><li><p>Excellent communication skills (written and verbal) with a strong customer focus.<\/p><\/li><\/ul><p><\/p><p><b>Preferred \/ Optional Skills<\/b><\/p><ul><li><p>Advanced knowledge of SQL Server, Graph API, and Microsoft 365 Backup\/Archive.<\/p><\/li><li><p>Experience with Azure DevOps, GitHub, and CI\/CD lifecycle concepts.<\/p><\/li><li><p>Familiarity with Well-Architected Framework and Cloud Adoption Framework principles.<\/p><\/li><li><p>Experience with SharePoint Framework (SPFx), JavaScript, REST APIs, and custom development (including web parts).<\/p><\/li><li><p>Relevant Microsoft Certifications in SharePoint or related technologies are a plus.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1710353\",\"location\":\"CRI, Alajuela\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:15.026+08:00\",\"created_at\":\"2026-02-28T06:03:50.975+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDIyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Sharepoint-Customer-Engineer--Bilingual-English-_R1710353\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Application_Product_Platform Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF Application_Product_Platform Support\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0262\",\"descriptor\":\"Lead Application Support Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362255\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Sharepoint-Customer-Engineer--Bilingual-English-_R1710353\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Sharepoint-Customer-Engineer--Bilingual-English-_R1710353\/apply\",\"job_requisition_id\":\"R1710353\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"guadalupe.rojas@concentrix.com\"},\"first_name\":\"Guadalupe Rojas Vaca (102010524)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1710353\",\"wid\":\"25bf6e766011101778095d2ed6b70000\",\"descriptor\":\"Sharepoint Customer Engineer (Bilingual English)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1245\",\"campaign_id\":\"14222\",\"campaign_title\":\"Sr. Software Architect (TCF) R1706704\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Architect\",\"street\":\"ROU Cluj - 3-5 Campul Painii street\",\"address\":\"ROU Cluj - 3-5 Campul Painii street\",\"city\":\"Cluj\",\"state\":\"Cluj\",\"postal_code\":\"400394\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We\u2019re seeking a <i>hands-on<\/i> Cloud Platform Architect to help design and <b>build<\/b> our multi-cloud foundation. Your focus will be on implementing IaC and platform automation (Terraform &#43; CI\/CD &#43; GitOps), while also setting standards and enabling teams.<\/p><p><\/p><h2>Key Responsibilities<\/h2><ul><li><p>Build and operate multi-cloud landing zones (networking, IAM, logging, policy guardrails) using Terraform.<\/p><\/li><li><p>Own Terraform module catalog: write modules, reviews, versioning, testing, release process.<\/p><\/li><li><p>Implement GitOps; integrate with CI\/CD.<\/p><\/li><li><p>Design and implement cloud networking (VPC\/VNet, peering, private connectivity, hybrid) and HA\/DR patterns.<\/p><\/li><li><p>Implement security controls: IAM\/RBAC, KMS, secrets, encryption, policy-as-code (OPA\/Sentinel).<\/p><\/li><li><p>Build and run Kubernetes platforms (AKS\/EKS\/GKE): upgrades, add-ons, ingress, service mesh where justified.<\/p><\/li><li><p>Establish observability &#43; on-call readiness: metrics\/logs\/traces, SLOs, runbooks, incident reviews.<\/p><\/li><li><p>Coach teams via pairing, PR reviews, docs, and \u201cgolden path\u201d templates.<\/p><\/li><\/ul><p><\/p><h2>Qualifications<\/h2><p><b>Required<\/b><\/p><ul><li><p><b>7\u201310&#43;<\/b> years platform\/infra experience (flexible based on depth)<\/p><\/li><li><p>Proven multi-cloud expertise: deep in one cloud, strong in a second.<\/p><\/li><li><p>Strong <b>Terraform &#43; Git<\/b>; <b>CI\/CD for IaC<\/b>; ability to debug and operate what you build.<\/p><\/li><li><p>Kubernetes &#43; GitOps production experience.<\/p><\/li><li><p>Strong networking &#43; security fundamentals;<\/p><\/li><li><p>Observability, incident response, SLOs; solid scripting (Python\/Bash\/Go).<\/p><\/li><li><p>Clear communicator; able to lead, influence, and drive cross-team adoption.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1706704\",\"location\":\"Cluj, Cluj\",\"job_type\":\"full_time\",\"salary\":\"40355.83\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-03-27T08:00:38.335+08:00\",\"created_at\":\"2026-02-28T02:04:11.311+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDIyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Cloud-Architect_R1706704\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"organization_reference_id\":\"WRO04\"},\"location\":{\"city\":\"Cluj\",\"state\":\"Cluj\",\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"400394\",\"primary_location\":{\"id\":\"RO-CLU-CORAT-01\",\"wid\":\"d336840d2e5c101d47944650f1190000\",\"descriptor\":\"ROU Cluj - 3-5 Campul Painii street\"}},\"languages\":[\"English\",\"Romanian\"],\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Architecture\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0184\",\"descriptor\":\"Sr. Software Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362308\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Cloud-Architect_R1706704\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Cloud-Architect_R1706704\/apply\",\"job_requisition_id\":\"R1706704\"}],\"organizations\":[{\"wid\":\"b29e20443f87103bcc3ed30e8c160000\",\"descriptor\":\"W0ZXS5 Gpo Architecture\",\"reference_id\":\"W0ZXS5\",\"custom_reference_id\":\"W0ZXS5\",\"company_reference_id\":null},{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO04\"},{\"wid\":\"8cfdc0b150f7105bbcca26298c6e0000\",\"descriptor\":\"(CORP) GPO Product Architecture & Strategy\",\"reference_id\":\"GPOARCHSTRAT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"a24e6e893d151034fad73ad9a2bc0000\",\"descriptor\":\"24633 - CONCENTRIX - 980006766\",\"reference_id\":\"980006766\",\"custom_reference_id\":\"980006766\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lucianflorian.onica@concentrix.com\"},\"first_name\":\"Florin Onica (102579160)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1706704\",\"wid\":\"9ebedc41d64110161f8580e36e270000\",\"descriptor\":\"Cloud Architect\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T6\",\"wid\":\"f9684f95ad76101063968e973cb30000\",\"descriptor\":\"Grade T6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"354\",\"campaign_id\":\"629\",\"campaign_title\":\"Sephora | Czech | Lublin\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Czech\",\"street\":null,\"address\":null,\"city\":\"Lublin\",\"state\":\"Lublin Voivodeship\",\"postal_code\":\"20\",\"region\":\"Lubelskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong>Responsibilities:<\/strong><\/p>\\n<p>&middot; Provide professional customer support in Czech via phone, email, and chat<\/p>\\n<p>&middot; Resolve inquiries related to orders, deliveries, returns, refunds, and payments<\/p>\\n<p>&middot; Handle customer complaints efficiently while maintaining brand&rsquo;s standards<\/p>\\n<p>&middot; Offer accurate product information and personalized beauty advice<\/p>\\n<p>&middot; Record and manage customer cases in CRM systems in line with company policies<br \/><br \/><\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<p>&middot; Fluent Czech (written and spoken, at least C1 level).<\/p>\\n<p>&middot; Polish skills at B1 level for communication within the team.<\/p>\\n<p>&middot; Excellent computer skills and proficiency in MS Office.<\/p>\\n<p>&middot; Strong communication and organizational skills.<\/p>\\n<p>&middot; Friendly and professional demeanor towards customers.<br \/><br \/><\/p>\\n<p><strong>Advantageous:<\/strong><\/p>\\n<p>&bull; Experience in customer service<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<p>&bull; Fully paid training program in Czech or Polish &ndash; 3 weeks, while 1 of them &ndash; practical training<\/p>\\n<p>&bull; Salary: PLN 7 000 gross<\/p>\\n<p>&bull; Full-time employment contract<\/p>\\n<p>&bull; Shift work: 5 days a week, Monday &ndash; Saturday, 8 hours daily including a break &ndash; 30 minutes.<\/p>\\n<p>&bull; Working hours: Monday &ndash; Saturday 9:00&ndash;18:00.<\/p>\\n<p>&bull; Private health insurance (Luxmed)<\/p>\\n<p>&bull; Group insurance, sports, and leisure program<\/p>\\n<p>&bull; Benefit from our investment in your development through coaching and mentoring to enhance your skills and potential<\/p>\\n<p>&bull; Training and development programs<\/p>\\n<p>&bull; Language courses<\/p>\\n<p>&bull; A highly dynamic and international work environment with numerous career opportunities<\/p>\\n<p>&bull; Social activities, events, and celebrations<\/p>\\n<p>&bull; Multinational environment<\/p>\",\"ats_external_id\":\"2862262033\",\"location\":\"Lublin, Lubelskie\",\"job_type\":\"full_time\",\"salary\":\"7000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:30:04.126+01:00\",\"created_at\":\"2026-02-27T11:50:05.258+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mjk?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mjk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1246\",\"campaign_id\":\"14206\",\"campaign_title\":\"Associate, Renewal Sales R1707939\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Renewal Sales - Bilingual\",\"street\":\"CRI San Jose\",\"address\":\"CRI San Jose\",\"city\":\"San Jose\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"B2B Sales - Renewals\\n\\n\\n\\nWe are seeking a skilled and driven Bilingual Renewals Sales Associate fluent in English. This role is focused on managing contract renewals, forecasting, maintaining strong customer relationships, and supporting revenue retention across key markets.\",\"long_description\":\"<p><b>You have:<\/b><\/p><ul><li><b>Fluent in English (B2 required)<span>\u00a0<\/span><\/b>\u2013 verbal and written communication.<\/li><li>1.5&#43; years of experience in a sales support, renewals, customer success, or account management role.<\/li><li>High school diploma, mandatory<\/li><li>Availability to work a hybrid modality.<\/li><li>Strong organizational and time-management skills with attention to detail.<\/li><li>Experience working with Salesforce or similar CRM tools.<\/li><li>Experience managing sales forecasting<\/li><li>Excellent interpersonal and negotiation skills.<\/li><li>Comfortable working in a fast-paced, target-driven environment.<\/li><li>Prior success in the achievement of personal and team sales quota\/goals.<\/li><li>Excellent knowledge of MS Office programs<\/li><\/ul><h3><\/h3><h3><b>Preferred Qualifications:<\/b><\/h3><ul><li><h3>Experience supporting SaaS, cloud, or technology solutions.<\/h3><\/li><li>Background in B2B client-facing roles.<\/li><li>Familiarity with sales or renewals metrics and reporting tools.<\/li><\/ul><p><\/p><p><b>You will:<\/b><\/p><ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide an accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage a high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1707939\",\"location\":\"San Jose, San Jose\",\"job_type\":\"full_time\",\"salary\":\"666666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-04-01T14:56:34.011+08:00\",\"created_at\":\"2026-02-27T04:06:12.822+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDIwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Associate--Renewal-Sales---Bilingual_R1707939\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"San Jose\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-RHORM-Y0\",\"wid\":\"b67da9176e3d1062f9dc26cb2c4ebb3e\",\"descriptor\":\"CRI San Jose\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI01RS\",\"descriptor\":\"Associate, Renewal Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362090\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Associate--Renewal-Sales---Bilingual_R1707939\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Associate--Renewal-Sales---Bilingual_R1707939\/apply\",\"job_requisition_id\":\"R1707939\"}],\"organizations\":[{\"wid\":\"f9af6d72609801b78543fa133f06c59e\",\"descriptor\":\"2588 - Redhat - REDHATCR\",\"reference_id\":\"REDHATCR\",\"custom_reference_id\":\"REDHATCR\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"df2f068c35b101155ab2324c50107d1f\",\"descriptor\":\"W0ZC03 Red Hat Inc CR\",\"reference_id\":\"W0ZC03\",\"custom_reference_id\":\"W0ZC03\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"dayanna.gutierrez@concentrix.com\"},\"first_name\":\"Dayanna Gutierrez Hernandez (578025)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707939\",\"wid\":\"af797aeb0dfd10172cc7bfd393820000\",\"descriptor\":\"Associate, Renewal Sales - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1247\",\"campaign_id\":\"14194\",\"campaign_title\":\"Professional I, Accounting R1709622\",\"campaign_type\":\"job_application\",\"job_title\":\"Comptable (F\/H) \u2013 Antananarivo \u2013 Fran\u00e7ais\",\"street\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"address\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"city\":null,\"state\":\"Antananarivo\",\"postal_code\":\"101\",\"region\":null,\"country\":\"Madagascar\",\"short_description\":\"\",\"long_description\":\"<p><b>Int\u00e9grez une \u00e9quipe reconnue pour son expertise et son excellence en gestion comptable !<\/b><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Comptable :<\/b><\/p><p><\/p><p>En tant que Comptable, vous jouerez un r\u00f4le cl\u00e9 dans la gestion financi\u00e8re de l\u2019entreprise, en assurant la pr\u00e9cision et la conformit\u00e9 de tous les processus comptables.<\/p><p><\/p><p><b>Vous aurez pour missions de :<\/b><\/p><p><\/p><p>\u00b7 Analyser les \u00e9carts financiers entre le budget et les r\u00e9sultats, en proposant des actions correctives<\/p><p>\u00b7 Elaborer et garantir la fiabilit\u00e9 du reporting financier mensuel, fournissant des donn\u00e9es pr\u00e9cises et pertinentes pour la prise de d\u00e9cision<\/p><p>\u00b7 Veiller \u00e0 la conformit\u00e9 des informations comptables, superviser la cl\u00f4ture des comptes et assurer la fiabilit\u00e9 des \u00e9critures<\/p><p>\u00b7 Identifier des leviers d\u2019optimisation pour am\u00e9liorer la rentabilit\u00e9 et ma\u00eetriser les co\u00fbts \u00e0 travers des analyses approfondies<\/p><p>\u00b7 Pr\u00e9parer et soumettre les d\u00e9clarations fiscales et sociales en respectant les d\u00e9lais et les obligations l\u00e9gales<\/p><p><\/p><p><b>Ce que nous vous offrons :<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>R\u00e9mun\u00e9ration et avantages :<\/b><\/p><p><\/p><p>\u00b7 Un contrat CDI de 40 heures par semaine.<\/p><p>\u00b7 Une prime variable selon vos r\u00e9sultats.<\/p><p>\u00b7 Une mutuelle sant\u00e9 compl\u00e9mentaire \u00e0 partir de votre 6\u00e8me mois d&#39;int\u00e9gration<\/p><p>\u00b7 Un acc\u00e8s \u00e0 la cantine et au transport du personnel<\/p><p>Conditions de travail optimales :<\/p><p>\u00b7 Une formation continue pour le d\u00e9veloppement de vos comp\u00e9tences.<\/p><p>\u00b7 Un environnement de travail valorisant la qualit\u00e9 de vie au travail.<\/p><p>\u00b7 Des perspectives d\u2019\u00e9volution professionnelle.<\/p><p><\/p><p><b>Le profil recherch\u00e9:<\/b><\/p><p><\/p><p><b>Nous recherchons des talents qui :<\/b><\/p><p><\/p><p>\u00b7 D\u00e9tiennent un dipl\u00f4me (Bac &#43;4\/5) en finance ou comptabilit\u00e9 avec une exp\u00e9rience sur un r\u00f4le similaire<\/p><p>\u00b7 Ont une exp\u00e9rience en ERP, et une ma\u00eetrise des outils comptables et financiers.<\/p><p>\u00b7 Ma\u00eetrisent la pratique comptable et financi\u00e8re, et comprennent les enjeux de la gestion des finances<\/p><p>\u00b7 Poss\u00e8dent un excellent sens du relationnel, et sont capables de collaborer efficacement avec les \u00e9quipes internes et externes.<\/p><p>\u00b7 Sont rigoureux, force de proposition, avec une capacit\u00e9 \u00e0 anticiper et r\u00e9soudre les probl\u00e8mes<\/p><p>\u00b7 Ont une bonne capacit\u00e9 d\u2019analyse, permettant de fournir des recommandations pertinentes et de soutenir la prise de d\u00e9cision<\/p><p>\u00b7 Sont organis\u00e9s, capables de planifier, et de g\u00e9rer efficacement les priorit\u00e9s dans un environnement dynamique<\/p><p><\/p><p>Pr\u00eat \u00e0 relever ce d\u00e9fi ? Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client <span>se rencontrent !<\/span><\/p>\",\"ats_external_id\":\"R1709622\",\"location\":\"Antananarivo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.962+08:00\",\"created_at\":\"2026-02-26T16:07:09.504+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Zone-ZITAL-Ankorondrano---Btiment-15A---accs-par-Marais-Masay\/Comptable--F-H----Antananarivo---Franais_R1709622\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Accounting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Antananarivo\",\"country\":{\"wid\":\"db69cea6446c11de98360015c5e6daf6\",\"iso2\":\"MG\",\"iso3\":\"MDG\",\"descriptor\":\"Madagascar\",\"iso_numeric\":\"450\"},\"postal_code\":\"101\",\"primary_location\":{\"id\":\"MG-ANT-ZITAL-01\",\"wid\":\"f184179ac01f101492a1ec5b04b00000\",\"descriptor\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"gracie.rakotoaina@concentrix.com\"},\"first_name\":\"Rakoto Aina, Gracie\"},\"categories\":[{\"descriptor\":\"CF Accounting\"}],\"recruiters\":[{\"id\":\"102568300\",\"wid\":\"da7d7d2449a21010329b24dc14cd0001\",\"descriptor\":\"Gracie Rakoto Aina (102568300)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0016\",\"descriptor\":\"Professional I, Accounting\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361932\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Zone-ZITAL-Ankorondrano---Btiment-15A---accs-par-Marais-Masay\/Comptable--F-H----Antananarivo---Franais_R1709622\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Zone-ZITAL-Ankorondrano---Btiment-15A---accs-par-Marais-Masay\/Comptable--F-H----Antananarivo---Franais_R1709622\/apply\",\"job_requisition_id\":\"R1709622\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andotiana.rakotonavahy@concentrix.com\"},\"first_name\":\"Andotiana Manitrala Rakotonavahy (102564665)\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1709622\",\"wid\":\"459290201758101702493c93cdac0000\",\"descriptor\":\"Comptable (F\/H) \u2013 Antananarivo \u2013 Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1248\",\"campaign_id\":\"14182\",\"campaign_title\":\"Solution Architect (TCF) R1709396\",\"campaign_type\":\"job_application\",\"job_title\":\"Azure IaaS Cloud Architect \u2013 Azure Networking\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We are seeking a Senior Azure IaaS Cloud Architect with Azure Networking as the primary skill, complemented by deep SAP on Azure IaaS experience and strong FinOps discipline.\\n\\nThis role owns the network\u2011first, cost\u2011aware infrastructure architecture for SAP workloads on Azure, ensuring secure, high\u2011performance, highly available, and financially optimised Azure environments. The architect will design enterprise Azure networking, lead SAP migrations to Azure IaaS, and apply FinOps principles to control and optimise infrastructure spend across SAP landscapes.\",\"long_description\":\"<p><\/p><p><b>Primary Skill Area: Azure Networking (Critical &amp; Mandatory)<\/b><\/p><p>The successful candidate<span>\u00a0<\/span><b>must be a strong Azure Network Architect first<\/b>, with SAP, IaaS, and FinOps capabilities built on top of this foundation.<\/p><p><\/p><p><b>Azure Networking Responsibilities<\/b><\/p><p>Architect and own<span>\u00a0<\/span><b>enterprise Azure networking designs<\/b>, including:<\/p><ul><li>Hub\u2011and\u2011spoke topology<\/li><li>Virtual WAN (where applicable)<\/li><li>Design<span>\u00a0<\/span><b>SAP\u2011optimised Azure network architectures<\/b>, covering:<ul><li>VNet and subnet design per SAP tier<\/li><li>Latency, throughput, MTU, and routing considerations<\/li><li>SAP inter\u2011tier communication flows<\/li><\/ul><\/li><li>Lead<span>\u00a0<\/span><b>hybrid connectivity architecture<\/b>, including:<ul><li><b>ExpressRoute (mandatory, primary connectivity)<\/b><\/li><li>Site\u2011to\u2011Site VPN (secondary \/ DR)<\/li><\/ul><\/li><li>Design and govern:<ul><li>Network Security Groups (NSGs)<\/li><li>User Defined Routes (UDRs)<\/li><li>Azure Firewall and\/or NVAs<\/li><\/ul><\/li><li>Architect secure ingress and egress using:<ul><li>Azure Load Balancer<\/li><li>Application Gateway (WAF)<\/li><\/ul><\/li><li>Define DNS, routing, and traffic\u2011flow strategies for SAP users, integrations, and management services<\/li><li>Ensure networking aligns with<span>\u00a0<\/span><b>Zero Trust<\/b>, enterprise security, and SAP certification requirements<\/li><\/ul><p><\/p><p><b>Azure IaaS Architecture (Secondary, Cost\u2011Aware)<\/b><\/p><ul><li>Architect<span>\u00a0<\/span><b>enterprise\u2011scale Azure IaaS platforms<\/b>\u00a0for SAP workloads<\/li><li>Design and govern:<ul><li>SAP\u2011certified Azure Virtual Machines<\/li><li>Managed disks (Premium \/ Ultra)<\/li><li>Availability Sets and Availability Zones<\/li><\/ul><\/li><li>Own<span>\u00a0<\/span><b>infrastructure sizing, capacity planning, and performance tuning<\/b>\u00a0for SAP HANA<\/li><li>Define OS\u2011level standards (Linux \/ Windows) for SAP<\/li><li>Design<span>\u00a0<\/span><b>HA\/DR\u2011ready infrastructure<\/b>\u00a0meeting strict RTO\/RPO targets<\/li><\/ul><p><\/p><p><b>SAP on Azure IaaS \u2013 Migration &amp; Runtime<\/b><\/p><ul><li>Lead<span>\u00a0<\/span><b>SAP ECC and SAP S\/4HANA migrations to Azure IaaS<\/b><\/li><li>Architect SAP\u2011certified designs including:<ul><li>ASCS\/ERS high availability<\/li><li>HANA scale\u2011up and scale\u2011out<\/li><li>Cross\u2011zone and cross\u2011region resilience<\/li><\/ul><\/li><li>Design SAP disaster recovery using<span>\u00a0<\/span><b>Azure Site Recovery<\/b><\/li><li>Work closely with SAP Basis teams to ensure SAP supportability<\/li><li>Support cutover, go\u2011live, and post\u2011migration stabilisation<\/li><\/ul><p><\/p><p><b>Azure Landing Zones \u2013 Network\u2011 &amp; Cost\u2011Centric<\/b><\/p><ul><li>Design and implement<span>\u00a0<\/span><b>Azure Landing Zones with a network\u2011first and cost\u2011aware approach<\/b><\/li><li>Define:<ul><li>Management group and subscription hierarchy<\/li><li>Network\u2011centric landing zone patterns<\/li><li>Shared services and connectivity hubs<\/li><\/ul><\/li><li>Build<span>\u00a0<\/span><b>SAP\u2011ready landing zones<\/b>, ensuring:<ul><li>Network isolation per SAP tier<\/li><li>Controlled ingress\/egress<\/li><li>Hybrid integration with on\u2011prem SAP landscapes<\/li><\/ul><\/li><li>Act as the<span>\u00a0<\/span><b>design authority<\/b>\u00a0for Azure network, platform, and cost governance standards<\/li><\/ul><p><\/p><p><b>FinOps &amp; Cost Optimisation (Explicit Responsibility)<\/b><\/p><ul><li>Embed<span>\u00a0<\/span><b>FinOps principles<\/b>\u00a0into Azure IaaS and SAP architecture decisions<\/li><li>Design<span>\u00a0<\/span><b>cost\u2011optimised Azure network and infrastructure architectures<\/b>, including:<ul><li>Right\u2011sizing SAP VMs and HANA instances<\/li><li>Storage tier selection and performance\u2011cost trade\u2011offs<\/li><li>Network cost optimisation (ExpressRoute, egress, traffic flows)<\/li><\/ul><\/li><li>Define and enforce:<ul><li>Resource tagging standards<\/li><li>Cost allocation by SAP system, environment, and business unit<\/li><\/ul><\/li><li>Use<span>\u00a0<\/span><b>Azure Cost Management<\/b>\u00a0to:<ul><li>Monitor SAP infrastructure spend<\/li><li>Identify cost anomalies and optimisation opportunities<\/li><li>Support forecasting and budgeting for SAP landscapes<\/li><\/ul><\/li><li>Advise stakeholders on<span>\u00a0<\/span><b>cost vs resilience vs performance trade\u2011offs<\/b><\/li><li>Support ongoing<span>\u00a0<\/span><b>cost optimisation post\u2011migration<\/b>, not just initial design<\/li><\/ul><p><\/p><p><b>Infrastructure Automation &amp; Azure DevOps<\/b><\/p><ul><li>Deliver<span>\u00a0<\/span><b>networking, IaaS, and cost\u2011governance automation<\/b>\u00a0using:<ul><li>Terraform (preferred)<\/li><li>ARM \/ Bicep<\/li><\/ul><\/li><li>Build<span>\u00a0<\/span><b>Azure DevOps pipelines<\/b>\u00a0for:<ul><li>Landing zone deployment<\/li><li>Network and connectivity provisioning<\/li><li>SAP infrastructure rollout<\/li><\/ul><\/li><li>Enforce governance, cost controls, and consistency through code<\/li><\/ul><p><\/p><p><b>Required Skills &amp; Experience<\/b><\/p><p><b>Mandatory (Primary Screening Criteria)<\/b><\/p><ul><li><b>Deep Azure Networking expertise (PRIMARY SKILL)<\/b><\/li><li>Proven experience designing<span>\u00a0<\/span><b>enterprise Azure network architectures<\/b><\/li><li>Strong ExpressRoute and hybrid connectivity experience<\/li><li>Extensive experience as an<span>\u00a0<\/span><b>Azure IaaS \/ Infrastructure Architect<\/b><\/li><li>Proven<span>\u00a0<\/span><b>SAP on Azure IaaS<\/b>\u00a0experience<\/li><li>Azure Landing Zone design and implementation<\/li><li>Strong<span>\u00a0<\/span><b>FinOps \/ cost optimisation experience for Azure IaaS<\/b><\/li><li>Infrastructure as Code (Terraform preferred)<\/li><li>Azure DevOps CI\/CD experience<\/li><li>High availability and disaster recovery design<\/li><\/ul><p><\/p><p><\/p><p>#LI-Remote<\/p>\",\"ats_external_id\":\"R1709396\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.944+08:00\",\"created_at\":\"2026-02-26T00:04:11.654+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Azure-IaaS-Cloud-Architect---Azure-Networking_R1709396\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363864\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Azure-IaaS-Cloud-Architect---Azure-Networking_R1709396\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Azure-IaaS-Cloud-Architect---Azure-Networking_R1709396\/apply\",\"job_requisition_id\":\"R1709396\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"szymon.domirski@concentrix.com\"},\"first_name\":\"Szymon Domirski (102074712)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1709396\",\"wid\":\"78affa7f9f7c1016cdb205bdb4200000\",\"descriptor\":\"Azure IaaS Cloud Architect \u2013 Azure Networking\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1249\",\"campaign_id\":\"14179\",\"campaign_title\":\"Sr. Manager, B2B Sales R1708347\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Manager, B2B Sales\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Senior Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul>\",\"ats_external_id\":\"R1708347\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-01T14:44:07.176+08:00\",\"created_at\":\"2026-02-26T00:04:07.841+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Sr-Manager--B2B-Sales_R1708347\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joandavina.madhivanan@concentrix.com\"},\"first_name\":\"Madhivanan, Joan Davina\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"},{\"id\":\"101548071\",\"wid\":\"6c788fe65db901f372af53f4d026a387\",\"descriptor\":\"Joan Davina Madhivanan (101548071)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3096\",\"descriptor\":\"Sr. Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363068\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Sr-Manager--B2B-Sales_R1708347\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Sr-Manager--B2B-Sales_R1708347\/apply\",\"job_requisition_id\":\"R1708347\"}],\"organizations\":[{\"wid\":\"3e42b94f382f101ee8874f36f5ae0000\",\"descriptor\":\"14046 - Google - WHSBTAPAC60\",\"reference_id\":\"WHSBTAPAC60\",\"custom_reference_id\":\"WHSBTAPAC60\",\"company_reference_id\":null},{\"wid\":\"598e7abcf5cd101ef6bac43c95fe0000\",\"descriptor\":\"W0ZOGU P_Google Malaysia Dmg\",\"reference_id\":\"W0ZOGU\",\"custom_reference_id\":\"W0ZOGU\",\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"max.mun@concentrix.com\"},\"first_name\":\"Max Mun (015201)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1708347\",\"wid\":\"eeb35dc405ef10165e0b6ae190e50000\",\"descriptor\":\"Sr. Manager, B2B Sales\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years proven work experience in a sales role<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1250\",\"campaign_id\":\"14176\",\"campaign_title\":\"Specialist, Customer Success R1709299\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Success\",\"street\":\"BGR Sofia\",\"address\":\"BGR Sofia\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"The Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This role is responsible for developing an excellent level of product or service knowledge to support carrying customer questions and concerns.\",\"long_description\":\"<ul><li>Manage high volume of customer contacts and communications through phone and email each day<\/li><li>Use contact search and productivity tools to verify contact information is accurate<\/li><li>Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion<\/li><li>Develop a level of product knowledge to speak intelligently to customers and address specific objections<\/li><li>Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems<\/li><li>Capture customers&#39; product expectations, experiences, satisfaction, and likelihood of abandonment, &#34;Voice of the Customer&#34;<\/li><li>Initiate steps through appropriate communication channels to address customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Work with teams and management to promote a positive customer experience<\/li><\/ul>\",\"ats_external_id\":\"R1709299\",\"location\":\"Sofia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.900+08:00\",\"created_at\":\"2026-02-25T22:04:02.843+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Bulgaria---Sofia\/Specialist--Customer-Success_R1709299\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c18eedc154b51000a2326d41a6a70000\",\"descriptor\":\"Concentrix SREV Europe Limited\",\"reference_id\":\"RIE03\",\"organization_reference_id\":\"RIE03\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-BLDG3-Y0\",\"wid\":\"b67da9176e3d1062f9dc3c84013fbb66\",\"descriptor\":\"BGR Sofia\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3231\",\"descriptor\":\"Specialist, Customer Success\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361874\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Bulgaria---Sofia\/Specialist--Customer-Success_R1709299\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Bulgaria---Sofia\/Specialist--Customer-Success_R1709299\/apply\",\"job_requisition_id\":\"R1709299\"}],\"organizations\":[{\"wid\":\"c18eedc154b51000a2326d41a6a70000\",\"descriptor\":\"Concentrix SREV Europe Limited\",\"reference_id\":\"RIE03\",\"custom_reference_id\":null,\"company_reference_id\":\"RIE03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"celia.fonseca@concentrix.com\"},\"first_name\":\"Celia Fonseca (012566)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1709299\",\"wid\":\"4592902017581016c82107deec300000\",\"descriptor\":\"Specialist, Customer Success\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Process orientation and ability to follow call scripts<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1251\",\"campaign_id\":\"14175\",\"campaign_title\":\"Solution Architect (TCF) R1709236\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Power Platform\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We are looking for a qualified and experienced Power Platform Solution Architect. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within Power Platform, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.\",\"long_description\":\"<p><\/p><p><b>Overview<\/b><\/p><ul><li>Location: Italy, NL, Portugal, Spain, Sweden, Switzerland, UK, Albania, Turkey, Romania<\/li><li>Language: fluent English<\/li><li>Travel: less than 10% is expected<\/li><li>Years of Experience: Extensive<\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li>The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.<\/li><li>Extensive experience in cloud technologies, information technology (IT) consulting\/support, systems administration, system architecture, OR equivalent experience.<\/li><li>Strong proficiency in developing, troubleshooting, and maintaining solutions and architecture of Power Apps (Canvas and Model-driven), Power Automate, Power Pages, and other Power Platform components.<\/li><li>Advanced knowledge of Power Platform enterprise level architecture and connecting with external systems.<ul><li><span>Familiarity with integrating data from Dataverse and other sources.<\/span><\/li><li><span>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/span><\/li><li><span>Experience with configuring custom Connectors.<\/span><\/li><\/ul><\/li><li>Familiar with Power Platform governance and administration.<ul><li><span>Administer and support Power Platform environments in enterprise scenarios.<\/span><\/li><li><span>Capable of establishing and managing a Power Platform Center of Excellence (CoE) with knowledge of the CoE Starter Kit.<\/span><\/li><li><span>Deep understanding of Dataverse, governance strategies, environment planning, and security.<\/span><\/li><li><span>Knowledge of Application Lifecycle Management (ALM) via solutions and pipelines.<\/span><\/li><\/ul><\/li><li>Strong communication skills that allow them to engage with key technical stakeholders and business decision makers.<\/li><li><span>Demonstrated ability to deliver technical training and effectively resolve complex Power Apps issues and architectural challenges through strong analytical and collaborative skills.<\/span><\/li><li>Strong commitment to staying updated on modern engineering practices and tools.<\/li><li><span>Experience in customer-facing roles.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b>Preferred Qualification<\/b><\/p><ul><li>Additional experience with Power Platform technologies, such as Power BI, Copilot Studio, and AI Builder.<\/li><li>Any experience with Dynamics 365 apps (Sales, Customer Service, Customer Insights, and Field Service)<\/li><li>Architect and Functional Consultant level Microsoft certifications are preferred.<\/li><\/ul><p><\/p><p>#LI-Remote<\/p>\",\"ats_external_id\":\"R1709236\",\"location\":\"GBR, London\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.874+08:00\",\"created_at\":\"2026-02-25T20:04:12.853+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Solution-Architect-for-Power-Platform_R1709236\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362859\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Solution-Architect-for-Power-Platform_R1709236\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Solution-Architect-for-Power-Platform_R1709236\/apply\",\"job_requisition_id\":\"R1709236\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"szymon.domirski@concentrix.com\"},\"first_name\":\"Szymon Domirski (102074712)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1709236\",\"wid\":\"0788e7da69791016c317e7d80d110000\",\"descriptor\":\"Solution Architect for Power Platform\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1709\",\"campaign_id\":\"583\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H\",\"campaign_type\":\"job_application\",\"job_title\":\"100% Homeoffice \u2013 Telefonischer Kundenberater (m\/w\/d) - DEUTSCH\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Bewirb dich jetzt im Homeoffice in Ungarn!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als&nbsp;<strong>telefonischer<\/strong> <strong>Kundenberater (m\/w\/d)<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen.<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start ab sofort | Vollzeit oder Teilzeit, ab 30 Stunden pro Woche | 100% Homeoffice in Ungarn | Servicezeiten: Montag - Sonntag zwischen 07:00 und 23:00 Uhr | 5-Tage-Woche | Inbound | Supportsprache. Deutsch &ndash; C1 | unbefristet&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong><br \/>Deine Aufgaben<\/strong><\/h4>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d) in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Erster<strong>&nbsp;Ansprechpartner&nbsp;<\/strong>f&uuml;r Bestandskunden unseres Auftraggebers&nbsp;<strong>in&nbsp;einem unserer&nbsp;Bereiche, wie&nbsp;Telekommunikation, Bankwesen,&nbsp;Versicherung,&nbsp;Online-Shopping&nbsp;oder&nbsp;anderen.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>&Uuml;ber unterschiedliche Kan&auml;le<\/strong>&nbsp;(z.B. per Telefon,&nbsp;Mail&nbsp;oder Chat) mit den Kunden kommunizieren, um ein optimales Kundenerlebnis zu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Durch deine<strong>&nbsp;kompetente Beratung&nbsp;<\/strong>Kunden durch ma&szlig;geschneiderte Angebote<strong>&nbsp;f&uuml;r unsere Serviceleistungen<\/strong>&nbsp;gewinnen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Die&nbsp;<strong>Kundenzufriedenheit<\/strong>&nbsp;sichern, indem&nbsp;du die Kunden &uuml;ber das Produktportfolio der Bank informierst.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation in der&nbsp;<strong>Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Dein Profil<\/strong><\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse (C1)\u202f<\/strong>in Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Die&nbsp;<strong>Servicezeiten<\/strong>&nbsp;(Montag&nbsp;-&nbsp;Sonntag, zwischen 07:00 und 23.00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden,&nbsp;<strong>flexibel abdecken kannst<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim Umgang<strong>\u202fmit dem PC\u202f<\/strong>bist.\u202f&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich\u202fweiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im Vertrieb, im Dienstleistungsgewerbe oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Interesse an<\/strong> Themen wie Technik, Banking\/ Finanzen, Online-Shops oder einfach richtig gutem Service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><span data-olk-copy-source=\\\"MessageBody\\\">Wir bieten dir einen <strong>100% Homeoffice-Arbeitsplatz ab deinem 2. Arbeitstag<\/strong> an. Die n&ouml;tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P&eacute;cs &uuml;bergeben.<\/span><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit<\/strong>\u202f(ab\u202f30\u202fStd.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn<\/strong>, welcher durch einen&nbsp;<strong>attraktiven Bonus<\/strong>, Cafeteria und Fahrtkostenzusch&uuml;sse erg&auml;nzt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem (Vollzeit-)Training an unserem Standort in P&eacute;cs<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<div>\\n<p><strong><br \/>Du willst mit uns durchstarten?<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen. <strong>Bewirb dich noch heute &uuml;ber unser Online-Formular<\/strong>.<\/p>\\n<p><strong><br \/>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<\/div>\\n<div>\\n<p><strong><br \/>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p data-pm-slice=\\\"1 1 []\\\">Internes Stellenk&uuml;rzel:&nbsp;R1707768<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r Dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p><br \/>#EMEACNX<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"1827136610\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T12:30:21.028+02:00\",\"created_at\":\"2026-02-25T20:00:13.625+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODM?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1710\",\"campaign_id\":\"581\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ VF SOHO \/ German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) im B2B Vertragskundenservice (deutschsprachiger Support)\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Sichere dir deinen Welcome-Bonus! Starte jetzt in P\u00e9cs durch!\",\"long_description\":\"<h4><strong>Power your game-changing career<\/strong><\/h4>\\n<p><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/><\/p>\\n<p>In dieser Position als <strong>Kundenberater (m\/w\/d) im B2B Vertragskundenservice (deutschsprachiger Support) <\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder schriftlich.<\/p>\\n<p><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit (ab 30 Std\/Woche) | Standort P&eacute;cs - Hybrid m&ouml;glich | Servicezeiten: Montag - Freitag von 08:00 - 20:00 Uhr, Samstags von 09:00 - 17:00 Uhr | Supportsprache: Deutsch (C1) | <strong>190.000 HUF\/brutto Welcome-Bonus<\/strong> | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<h4><strong><br \/>Deine Aufgaben<\/strong><\/h4>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Erster Ansprechpartner<strong> f&uuml;r Kleinunternehmen und Selbstst&auml;ndige <\/strong>unseres Auftraggebers im Service-Bereich.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kundenanfragen und -w&uuml;nsche zu allen Vertr&auml;gen, Tarifen und Rechnungen der Kunden bearbeiten <\/strong>und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p>Kunden <strong>aktiv<\/strong> und bedarfsgerecht zu unseren <strong>Produkten beraten<\/strong> und <strong>Verkaufsabschl&uuml;sse erzielen<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Bei der Meldung von<strong> St&ouml;rungen oder technischen Herausforderungen <\/strong>erste Hilfestellungen geben oder<strong> die Anliegen an den zust&auml;ndigen Fachbereich weiterleiten.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation in der <strong>Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse (C1)<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast und deine &Uuml;berzeugungskraft dabei h&ouml;flich mit einflie&szlig;en l&auml;sst.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist <strong>am Standort in P&eacute;cs<\/strong> zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag, zwischen 08:00 und 20.00 Uhr, Samstag 9:00-17:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden, <strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Bereits&nbsp;Erfahrung im Kundenservice<\/strong>, im Bereich B2B, im Call Center, in der Kundenberatung oder im Vertrieb.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>Wir bieten dir ein&nbsp;<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an mehreren Tagen pro Woche mobil von zu Hause aus arbeiten.<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f30 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn<\/strong>, welcher durch einen&nbsp;<strong>attraktiven Bonus<\/strong>, Cafeteria, <strong>Provision<\/strong> und Fahrtkostenzusch&uuml;sse erg&auml;nzt wird.<\/p>\\n<\/li>\\n<li>Wir hei&szlig;en dich herzlich willkommen! Erhalte einen <strong>einmaligen Bonus in H&ouml;he von 190.000 HUF\/brutto<\/strong> nach 3 Monaten Betriebszugeh&ouml;rigkeit!<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Du startest mit einem <strong>intensivem (Vollzeit-)Training an unserem Standort in P&eacute;cs<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><strong><br \/>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p data-pm-slice=\\\"1 1 []\\\">Internes Stellenk&uuml;rzel: R1697236<\/p>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"2229662640\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-05-13T12:21:05.873+02:00\",\"created_at\":\"2026-02-25T19:20:58.092+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODE?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1711\",\"campaign_id\":\"580\",\"campaign_title\":\"GTM \/ DE \/ STU \/ HPE \/ SDR\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (SDR) (m\/w\/d) \u2013 B2B (HP Industrial)\",\"street\":\"Wankelstra\u00dfe 1\",\"address\":\"Wankelstra\u00dfe 1\",\"city\":\"Stuttgart\",\"state\":null,\"postal_code\":\"70563\",\"region\":\"Baden-W\u00fcrttemberg\",\"country\":\"Germany\",\"short_description\":\"Starte jetzt im Bereich Lead-Generierung!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.&nbsp;<\/p>\\n<p>In dieser&nbsp;Position als<strong>&nbsp;Sales Development&nbsp;Representative&nbsp;(SDR) (m\/w\/d)<\/strong> bist du die erste Anlaufstelle f&uuml;r potenzielle Gesch&auml;ftskunden im Bereich HP Industrial Printing (HP Indigo\/ PageWide).&nbsp;Du identifizierst neue Gesch&auml;ftsm&ouml;glichkeiten, qualifizierst Leads strukturiert und &uuml;bergibst vertriebsreife Kontakte an die zust&auml;ndigen Account Manager.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start fr&uuml;hestm&ouml;glich oder ab 10.08.2026 | Vollzeit | Standort Stuttgart - 2 Tage Homeoffice pro Woche m&ouml;glich | nationale Reisebereitschaft erforderlich | Arbeitszeiten: Montag - Freitag zwischen 09:00 und 18:00 Uhr | Supportsprachen: Deutsch und Englisch | bis zu 42.000,00&euro; brutto\/Jahr*<\/p>\\n<h4><strong><br \/>Deine Aufgaben<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Als&nbsp;<strong>Sales Development Representative (m\/w\/d) <\/strong>in unserem Team wirst du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Erster<strong>&nbsp;Ansprechpartner&nbsp;<\/strong>f&uuml;r&nbsp;dir zugeordnete Account Manager, Vertriebspartner&nbsp;und die internen Fachabteilungen unseres Auftraggebers&nbsp;sein.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>F&uuml;r das Thema relevante&nbsp;Ansprechpartner in&nbsp;<strong>Zielunternehmen<\/strong>&nbsp;(Outbound &amp; Inbound)&nbsp;aktiv&nbsp;<strong>identifizieren und ansprechen.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>Leads&nbsp;<\/strong>nach klar&nbsp;definierten&nbsp;Kriterien&nbsp;<strong>qualifizieren&nbsp;<\/strong>(z. B. Budget, Entscheidungsbefugnis, Bedarf, Zeitrahmen).&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Eingehende&nbsp;<strong>Anfragen<\/strong>&nbsp;aus&nbsp;<strong>Marketingkampagnen<\/strong> sowie&nbsp;Direktkontakte&nbsp;<strong>bearbeiten<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>Termine<\/strong>&nbsp;f&uuml;r das Vertriebsteam auf Basis qualifizierter Leads&nbsp;<strong>vereinbaren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>Neukunden<\/strong>- und Interessentenkonten&nbsp;<strong>aufbauen&nbsp;<\/strong>und pflegen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Leads im&nbsp;<strong>CRM-System<\/strong>&nbsp;pflegen und steuern.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Eng&nbsp;mit&nbsp;<strong>Account Managern<\/strong>&nbsp;und Large-Format-Teams&nbsp;zusammenarbeiten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Weitere&nbsp;<strong>vertriebsnahe Aufgaben<\/strong>&nbsp;in Abstimmung mit Country-Teams&nbsp;&uuml;bernehmen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p><strong>Sehr gute Deutsch- und Englischkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast&nbsp;und&nbsp;mit&nbsp;deiner&nbsp;<strong>detailgetreuen Arbeitsweise<\/strong>&nbsp;&uuml;berzeugst.&nbsp;<\/p>\\n<\/li>\\n<li>Aktiv auf Menschen zugehst und <strong>Kaltakquise f&uuml;r dich zum Daily Business geh&ouml;rt.<\/strong><\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Ein&nbsp;<strong>Organisationstalent<\/strong>&nbsp;bist&nbsp;und mit deiner\u202f<strong>eigenst&auml;ndigen und verantwortungsbewussten Arbeitsweise&nbsp;&uuml;berzeugst.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Sicher im Umgang mit dem PC,<strong> dem MS-Office-Paket &ndash; inklusive Dynamics &ndash; und in der Nutzung von Suchmaschinen<\/strong>&nbsp;bist.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Die&nbsp;<strong>Arbeitszeiten<\/strong>&nbsp;(Montag&nbsp;-&nbsp;Freitag, zwischen 09:00 und&nbsp;18.00 Uhr)&nbsp;<strong>flexibel&nbsp;abdecken kannst<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich&nbsp;<strong>weiterzuentwickeln<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Eine&nbsp;<strong>abgeschlossene Ausbildung<\/strong>&nbsp;hast.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>&nbsp;oder in der Kundenberatung &ndash; gerne auch in der <strong>Druckindustrie<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Erste&nbsp;<strong>Erfahrung&nbsp;im Vertriebs-<\/strong>, IT-Segment oder Netzwerkumfeld und <strong>eine gewisse IT-Affinit&auml;t.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">Nach deiner Einarbeitung kannst du an <strong>2 Tagen pro Woche von Zuhause aus arbeiten<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Starte in<strong> Vollzeit\u202fmit 40\u202fStunden pro Woche<\/strong>&nbsp;bei uns durch.&nbsp;Die Wochenenden sind frei und geh&ouml;ren dir!&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Du bekommst ein&nbsp;<strong>monatliches Festgehalt&nbsp;und eine halbj&auml;hrliche leistungsorientierte Verg&uuml;tung.&nbsp;<\/strong>Es winken somit<strong> bis zu&nbsp;42.000&euro;&nbsp;brutto\/Jahr*.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 30 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Du startest mit einer <strong>intensiven Einarbeitung.<\/strong><\/p>\\n<\/li>\\n<li>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je nach Dauer der Unternehmenszugeh&ouml;rigkeit erh&auml;ltst du\u202f<strong>Jubil&auml;umszuwendungen<\/strong>\u202fund zus&auml;tzliche\u202f<strong>Sonderurlaubstage.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an\u202f<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute&nbsp;&uuml;ber unser Online-Formular<\/strong> und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Du&nbsp;hast noch Fragen?<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p class=\\\"x_MsoNormal\\\">Concentrix Holding Germany GmbH<br \/>Wankelstra&szlig;e 1, 70563 Stuttgart<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1705403<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">*<em>&nbsp;Die Angabe bezieht sich auf ein Bruttojahreseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Grundgehalt sowie einer individuellen, vereinbarten&nbsp;leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"4041537625\",\"location\":\"Stuttgart, Baden-W\u00fcrttemberg\",\"job_type\":\"full_time\",\"salary\":\"3250\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T10:48:14.378+02:00\",\"created_at\":\"2026-02-25T18:48:57.039+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODA?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":\"information_technology\",\"contract_type\":\"temporary\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1712\",\"campaign_id\":\"574\",\"campaign_title\":\"GTM \/ AT \/ VIE \/ Siemens \/ German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) im Dispatching mit Homeoffice Option\",\"street\":\"Floridsdorfer Hauptstra\u00dfe 1\",\"address\":\"Floridsdorfer Hauptstra\u00dfe 1\",\"city\":\"Wien\",\"state\":\"Wien\",\"postal_code\":\"1210\",\"region\":\"Wien\",\"country\":\"Austria\",\"short_description\":\"Bewirb dich jetzt in Wien!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Service Dispatcher (m\/w\/d)<\/strong> bist du der erste Ansprechpartner f&uuml;r technische St&ouml;rungsmeldungen und deren Weitergabe.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start zum n&auml;chstm&ouml;glichen Zeitpunkt | Voll- oder Teilzeit (ab 20 Std.\/Woche) | Standort Wien - Hybrid-Modell m&ouml;glich | Montag - Sonntag von 07:00 - 22:00 Uhr | Servicesprache: Deutsch | Inbound | 2.059,41&euro; brutto\/Monat | Zulage: bis zu 120&euro; brutto\/Monat | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?&nbsp;Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<br \/><br \/><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Als Service Dispatcher (m\/w\/d) in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\"><strong>Technische St&ouml;rungsmeldungen<\/strong>&nbsp;von Kunden entgegen nehmen und erfahrene Techniker&nbsp;<strong>beauftragen, diese zu beheben<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\"><strong>Kundenanfragen und -w&uuml;nsche zu einer bekannten Parkschein-Buchungs-App bearbeiten<\/strong>&nbsp;und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\"><strong>Besondere Kundenanfragen gezielt<\/strong>&nbsp;an geeignete Stelle&nbsp;<strong>weiterleiten<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li><strong>Sehr gute Deutschkenntnisse <\/strong>in Wort und Schrift mitbringst.<\/li>\\n<\/ul>\\n<ul>\\n<li>Ein <strong>Kommunikationstalent <\/strong>mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/li>\\n<\/ul>\\n<ul>\\n<li>Die in den Rahmenbedingungen genannten Servicezeiten, (wahlweise auch von Montag - Sonntag von 13:30 - 22:00 Uhr), flexibel abdecken kannst.<\/li>\\n<\/ul>\\n<ul>\\n<li><strong>Sicher <\/strong>im Umgang <strong>mit dem PC<\/strong> bist.<\/li>\\n<\/ul>\\n<ul>\\n<li>Wohnhaft in <strong>&Ouml;sterreich <\/strong>bist.<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Idealerweise hast du:<\/strong><\/p>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\"><strong>Bereits Erfahrung als Dispatcher<\/strong>, im Kundenservice, in der Gastronomie, im Hotelgewerbe oder in einem anderen Service-Bereich.<\/p>\\n<\/li>\\n<li>Eine abgeschlossene Ausbildung.<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Wir bieten dir ein <strong>hybrides Arbeitsmodell<\/strong>: Nach deiner erfolgreichen Einarbeitung kannst du, nach individueller Absprache, mobil von zu Hause aus arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte&nbsp;in&nbsp;<strong>Vollzeit oder Teilzeit <\/strong>(ab 20 Stunden pro Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit&nbsp;<strong>25 Urlaubstagen <\/strong>und einem flexiblem Arbeitszeitkonto sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem&nbsp;intensivem Vollzeittraining, das von&nbsp;<strong>zertifizierten Trainern<\/strong>&nbsp;durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>.&nbsp;Wir stellen dir von Anfang an&nbsp;einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 200&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Eine Vielzahl an&nbsp;<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf&nbsp;<strong>Du-und-Du<\/strong>&nbsp;bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer +43 699 1 275 2572 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Austria GmbH<br \/>Floridsdorfer Hauptstra&szlig;e 1, 1210 Wien<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1583359<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0660 203 803 1.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Gem&auml;&szlig; &ouml;sterreichischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in &Ouml;sterreich verf&uuml;gen.<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"479841690\",\"location\":\"Wien, Wien\",\"job_type\":\"part_time\",\"salary\":\"2059.41\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-11T12:10:17.418+02:00\",\"created_at\":\"2026-02-25T16:27:01.106+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1713\",\"campaign_id\":\"572\",\"campaign_title\":\"GTM \/ AT \/ VIE \/ Doctolib \/ German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) f\u00fcr ein E-Health Unternehmen mit Homeoffice Option\",\"street\":\"Floridsdorfer Hauptstra\u00dfe 1\",\"address\":\"Floridsdorfer Hauptstra\u00dfe 1\",\"city\":\"Wien\",\"state\":\"Wien\",\"postal_code\":\"1210\",\"region\":\"Wien\",\"country\":\"Austria\",\"short_description\":\"Bewirb dich jetzt in Wien!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Kundenbetreuer (m\/w\/d) f&uuml;r ein E-Health Unternehmen<\/strong> bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen per Mail.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start zum n&auml;chstm&ouml;glichen Zeitpunkt | Vollzeit | Standort Wien - Hybrid-Modell m&ouml;glich | Montag - Freitag von 08:00 - 18:00 Uhr | Servicesprache: Deutsch | Inbound | 2.059,41&euro; brutto\/Monat | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?&nbsp;Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<br \/><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Als <strong>Kundenberater (m\/w\/d)<\/strong> in unserem Team wirst du:<\/p>\\n<ul>\\n<li><strong>Kundenanfragen und -w&uuml;nsche<\/strong> bearbeiten und je nach Bedarf und Situation darauf reagieren.<\/li>\\n<li>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per Telefon, Mail) mit den Kunden kommunizieren, um ein <strong>optimales Kundenerlebnis <\/strong>zu gew&auml;hrleisten.<\/li>\\n<li>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation<strong> in der Kundendatenbank dokumentieren.<\/strong><\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li><strong>Sehr gute Deutschkenntnisse <\/strong>in Wort und Schrift mitbringst.<\/li>\\n<\/ul>\\n<ul>\\n<li>Ein <strong>Kommunikationstalent <\/strong>mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/li>\\n<\/ul>\\n<ul>\\n<li>Die Servicezeiten (Montag - Freitag von 08:00 - 18:00 Uhr)<strong> flexibel abdecken<\/strong> kannst.<\/li>\\n<\/ul>\\n<ul>\\n<li><strong>Sicher <\/strong>im Umgang <strong>mit dem PC<\/strong> bist.<\/li>\\n<\/ul>\\n<ul>\\n<li>Wohnhaft in <strong>&Ouml;sterreich <\/strong>bist.<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Idealerweise hast du:<\/strong><\/p>\\n<ul>\\n<li><strong>Bereits Erfahrung im Kundenservice.<\/strong><\/li>\\n<li>Eine abgeschlossene Ausbildung.<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Wir bieten dir ein <strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an 1-2 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte&nbsp;in&nbsp;<strong>Vollzeit <\/strong>(40 Stunden pro Woche) bei uns durch. Die Wochenenden sind frei und geh&ouml;ren dir!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit&nbsp;<strong>25 Urlaubstagen <\/strong>und einem flexiblem Arbeitszeitkonto sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem&nbsp;intensivem Vollzeittraining, das von&nbsp;<strong>zertifizierten Trainern<\/strong>&nbsp;durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>.&nbsp;Wir stellen dir von Anfang an&nbsp;einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 200&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Eine Vielzahl an&nbsp;<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf&nbsp;<strong>Du-und-Du<\/strong>&nbsp;bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer +43 699 1 275 2572 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Austria GmbH<br \/>Floridsdorfer Hauptstra&szlig;e 1, 1210 Wien<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1590827<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0660 203 803 1.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Gem&auml;&szlig; &ouml;sterreichischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in &Ouml;sterreich verf&uuml;gen.<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"4293850029\",\"location\":\"Wien, Wien\",\"job_type\":\"full_time\",\"salary\":\"2059.41\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T01:59:13.350+02:00\",\"created_at\":\"2026-02-25T16:07:29.762+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzI?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1252\",\"campaign_id\":\"14174\",\"campaign_title\":\"Professional I, Sales Engineer R1705461\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional I, Sales Engineer\",\"street\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\",\"address\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\",\"city\":\"Yokohama\",\"state\":\"Kanagawa\",\"postal_code\":\"2200012\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"The Digital Customer Engineer (DCE) is a high-impact technical specialist responsible for supporting Priority Partners and\/or Sales (CSR\/FSR or DSR) in achieving the \\\"Technical Win\\\" within the Corporate traditional segment win cycle. This role is a cornerstone of our Partner-Led GTM motion, focusing on the fastest-growing segment in the Cloud and productivity market. Unlike traditional sales roles, the DCE will be engaged in specific opportunities, providing deep technical expertise across multiple opportunities within a specific solution specialization\",\"long_description\":null,\"ats_external_id\":\"R1705461\",\"location\":\"Yokohama, Kanagawa\",\"job_type\":\"full_time\",\"salary\":\"9725800\",\"salary_type\":\"annually\",\"salary_currency\":\"JPY\",\"updated_at\":\"2026-04-13T14:09:35.830+08:00\",\"created_at\":\"2026-02-25T14:04:16.073+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Professional-I--Sales-Engineer_R1705461\/apply\",\"head_count\":\"5\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"organization_reference_id\":\"RJP01\"},\"location\":{\"city\":\"Yokohama\",\"state\":\"Kanagawa\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"2200012\",\"primary_location\":{\"id\":\"JP-YOK-MMPAR-01\",\"wid\":\"be630c1c88d7101f0b9e014ac4a20000\",\"descriptor\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\"}},\"languages\":[\"Japanese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"kumiko.jester@concentrix.com\"},\"first_name\":\"Jester, Kumiko \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102382964\",\"wid\":\"d5b3219023f0102b3db6728b585a0000\",\"descriptor\":\"Kumiko Jester \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09 (102382964)\"},{\"id\":\"021337\",\"wid\":\"add864161de610053d1469a350270000\",\"descriptor\":\"Hitomi Maeda \uff08\u524d\u7530 \u4ec1\u7f8e - \uff8f\uff74\uff80\uff9e \uff8b\uff84\uff90\uff09 (021337)\"},{\"id\":\"021180\",\"wid\":\"8aac57eb756810053cecdb91e0d60000\",\"descriptor\":\"Nobuhiro Kugai \uff08\u4e45\u8c9d \u4fe1\u535a - \uff78\uff76\uff9e\uff72 \uff89\uff8c\uff9e\uff8b\uff9b\uff09 (021180)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3239\",\"descriptor\":\"Professional I, Sales Engineer\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368329\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Professional-I--Sales-Engineer_R1705461\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Professional-I--Sales-Engineer_R1705461\/apply\",\"job_requisition_id\":\"R1705461\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"custom_reference_id\":null,\"company_reference_id\":\"RJP01\"},{\"wid\":\"89876991ed2c10191db704f05d0f0000\",\"descriptor\":\"W0ZW4A Google Dmg Yok\",\"reference_id\":\"W0ZW4A\",\"custom_reference_id\":\"W0ZW4A\",\"company_reference_id\":null},{\"wid\":\"3825b09e601710191d4184b21fe30000\",\"descriptor\":\"23545 - Google - 980005053\",\"reference_id\":\"980005053\",\"custom_reference_id\":\"980005053\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kensuke.suzuki@concentrix.com\"},\"first_name\":\"Kensuke Suzuki \uff08\u9234\u6728 \u5065\u4ecb - \uff7d\uff7d\uff9e\uff77 \uff79\uff9d\uff7d\uff79\uff09 (019188)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1705461\",\"wid\":\"996327e2c95310165ed74bc356360000\",\"descriptor\":\"Professional I, Sales Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1253\",\"campaign_id\":\"14166\",\"campaign_title\":\"Professional II, Payroll R1704024\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9 de paie exp\u00e9riment\u00e9 (F\/H) - Rabat - Fran\u00e7ais\",\"street\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"address\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":\"10000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\n\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><\/p><p><b>Votre mission <\/b><\/p><p>En tant que charg\u00e9 de paie senior, vous assurez un r\u00f4le cl\u00e9 \u00e0 travers les missions suivantes\u00a0:<\/p><ul><li>Recueillir les \u00e9l\u00e9ments de paye dans le respect des calendriers \u00e9tablis (temps de travail, heures suppl\u00e9mentaires, absences, type de contrat, primes variables, statut, donn\u00e9es bancaires\u2026)<\/li><\/ul><ul><li>Contr\u00f4ler les donn\u00e9es de paie et les saisir dans l\u2019outil Sage<\/li><li>Contribuer au paiement des avances sur salaire<\/li><li>D\u00e9clarer les charges sociales aupr\u00e8s des organismes sociaux et fiscaux<\/li><li>Pr\u00e9parer les bulletins de paie<\/li><li>Elaborer les soldes de tout compte<\/li><li>R\u00e9pondre aux demandes sur les questions relatives \u00e0 la r\u00e9mun\u00e9ration<\/li><li>Veiller \u00e0 l\u2019application de la l\u00e9gislation en mati\u00e8re de paye et des \u00e9volutions r\u00e9glementaires<\/li><li>G\u00e9rer les interactions avec les d\u00e9partements de toutes les filiales Concentrix (directions RH, Work force management, production\u2026)<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><\/ul><\/li><\/ul><ul><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons un talent qui :<\/p><ul><li>Est titulaire d&#39;une formation sup\u00e9rieure id\u00e9alement en gestion, ressources humaines ou comptabilit\u00e9<\/li><li>Dispose d\u2019une exp\u00e9rience de 4 \u00e0 5 ans au minimum dans un poste similaire (id\u00e9alement dans de grandes structures avec un effectif variant entre 800 et 1000 salari\u00e9s ou en fiduciaire)<\/li><li>Ma\u00eetrise le fran\u00e7ais \u00e0 l\u2019\u00e9crit et \u00e0 l\u2019oral<\/li><li>A de bonnes connaissances de la r\u00e9glementation en mati\u00e8re de paye<\/li><li>Ma\u00eetrise le logiciel Sage et a un bon niveau d\u2019Excel<\/li><li>Sait faire preuve de discr\u00e9tion et respecte la confidentialit\u00e9<\/li><li>Est reconnu pour ses qualit\u00e9s relationnelles<\/li><li>Est rigoureux, m\u00e9thodique et organis\u00e9<\/li><\/ul><p>La maitrise de l&#39;anglais \u00e0 l&#39;\u00e9crit et \u00e0 l&#39;oral est souhaitable.<\/p><p>La flexibilit\u00e9 horaire est requise notamment lors des cl\u00f4tures mensuelles.<\/p><p><\/p><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0: <\/b><\/p><ul><li>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du poste<\/li><li>Passation de tests linguistiques en ligne<\/li><li>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. Cette \u00e9tape peut requ\u00e9rir plusieurs entretiens<\/li><li>S\u00e9lection du candidat retenu\u00a0apr\u00e8s d\u00e9briefing avec les parties prenantes et pr\u00e9sentation de l\u2019offre d\u2019embauche<\/li><\/ul><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation, excellence op\u00e9rationnelle et bien-\u00eatre de nos collaborateurs se rencontrent !<\/p><p><\/p>\",\"ats_external_id\":\"R1704024\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.853+08:00\",\"created_at\":\"2026-02-25T00:03:56.428+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Senior-payroll-specialist--F-H----Rabat---Franais_R1704024\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Payroll\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"13c025f5e1b2101ac0be00280a080000\",\"descriptor\":\"Concentrix Maroc\",\"reference_id\":\"WMO01\",\"organization_reference_id\":\"WMO01\"},\"location\":{\"city\":\"Rabat\",\"state\":\"Rabat\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"10000\",\"primary_location\":{\"id\":\"MA-RAB-IBNSI-01\",\"wid\":\"e3ece62c945d101d479a46ec73ce0000\",\"descriptor\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"naoufal.sallou@concentrix.com\"},\"first_name\":\"Sallou, Naoufal\"},\"categories\":[{\"descriptor\":\"CF Payroll\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0820\",\"descriptor\":\"Professional II, Payroll\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361765\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Senior-payroll-specialist--F-H----Rabat---Franais_R1704024\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Senior-payroll-specialist--F-H----Rabat---Franais_R1704024\/apply\",\"job_requisition_id\":\"R1704024\"}],\"organizations\":[{\"wid\":\"f9af6d72609801294aa07b203c069ac2\",\"descriptor\":\"(SITE) PAYROLL\",\"reference_id\":\"PAYROLL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"13c025f5e1b2101ac0be00280a080000\",\"descriptor\":\"Concentrix Maroc\",\"reference_id\":\"WMO01\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"wahid.mestaoufi@concentrix.com\"},\"first_name\":\"Wahid Mestaoufi (102571171)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1704024\",\"wid\":\"47c962f445ea1010633babcf2a020000\",\"descriptor\":\"Charg\u00e9 de paie exp\u00e9riment\u00e9 (F\/H) - Rabat - Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1254\",\"campaign_id\":\"14164\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1707864\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Backend Engineer (Python)\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"We're Concentrix, the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\",\"long_description\":\"<p><\/p><div><p><b>At Concentrix, we are looking for a Backend Engineer (Python)<\/b> to join a dynamic and high-impact project. If you are passionate about building scalable backend services, working with modern technologies, and collaborating with cross-functional teams in a remote environment, this opportunity is for you.<\/p><p><\/p><p><b><span>Responsibilities<\/span><\/b><\/p><\/div><div><ul><li><span>Develop and maintain backend services and APIs using Python<\/span><\/li><\/ul><\/div><div><ul><li><span>Work with relational databases and write efficient SQL queries<\/span><\/li><\/ul><\/div><div><ul><li><span>Debug, test, and improve applications running in Linux environments<\/span><\/li><\/ul><\/div><div><ul><li><span>Contribute to improving and modernizing existing codebases<\/span><\/li><\/ul><\/div><div><ul><li><span>Participate in code reviews and technical discussions<\/span><\/li><\/ul><\/div><div><ul><li><span>Document technical solutions clearly when needed<\/span><\/li><\/ul><\/div><div><ul><li><span>Collaborate with cross-functional team members to deliver features<\/span><\/li><\/ul><\/div><div><p><b><span>Qualifications<\/span><\/b><\/p><\/div><div><ul><li><span>4&#43; years of professional experience with Python<\/span><\/li><\/ul><\/div><div><ul><li><span>Experience building backend services or APIs<\/span><\/li><\/ul><\/div><div><ul><li><span>Solid understanding of SQL and relational databases<\/span><\/li><\/ul><\/div><div><ul><li><span>Comfortable working in Linux environments<\/span><\/li><\/ul><\/div><div><ul><li><span>Experience working with Git and collaborative workflows<\/span><\/li><\/ul><\/div><div><ul><li><span>Ability to work independently and take ownership of tasks<\/span><\/li><\/ul><\/div><div><p><b><span>Nice to Have<\/span><\/b><\/p><\/div><div><ul><li><span>Experience with frameworks such as FastAPI, Django, or Flask<\/span><\/li><\/ul><\/div><div><ul><li><span>Familiarity with AWS or other cloud platforms<\/span><\/li><\/ul><\/div><div><ul><li><span>Interest in automation or AI-powered workflows<\/span><\/li><\/ul><\/div><div><ul><li><span>Experience improving or refactoring existing systems<\/span><\/li><\/ul><\/div>\",\"ats_external_id\":\"R1707864\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"5100000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-03-27T07:57:13.910+08:00\",\"created_at\":\"2026-02-25T00:03:51.472+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Sr-Backend-Engineer--Python-_R1707864\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nancy.morales@concentrix.com\"},\"first_name\":\"Morales Paez, Nancy Araceli\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361731\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Sr-Backend-Engineer--Python-_R1707864\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Sr-Backend-Engineer--Python-_R1707864\/apply\",\"job_requisition_id\":\"R1707864\"}],\"organizations\":[{\"wid\":\"a784ff04cab101113fd63222a2070000\",\"descriptor\":\"7371 - Proofpoint Inc - PUSA6428\",\"reference_id\":\"PUSA6428\",\"custom_reference_id\":\"PUSA6428\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"},{\"wid\":\"5418aa3199ce011936dee008022c0000\",\"descriptor\":\"W0ZH5K Proofpoint Threat Research Gro\",\"reference_id\":\"W0ZH5K\",\"custom_reference_id\":\"W0ZH5K\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gonzaloomar.curvinostoller@concentrix.com\"},\"first_name\":\"Gonzalo Omar Curvino Stoller (102009179)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1707864\",\"wid\":\"92d53fdf6b191016406e5cf651040000\",\"descriptor\":\"Sr. Backend Engineer (Python)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Cordoba Ideally<\/p><p>Remote<\/p><p><\/p><p>initial jd:<br \/><br \/>\u00a0<\/p><ul><li>Experience with: Testing, debugging, and operating Python applications in modern Linux environments<\/li><li>Developing back-end components and services<\/li><li>Taking ownership of existing codebases and extending or modernizing them<\/li><li>Writing clear technical documentation, including architecture diagrams and sequence diagrams<\/li><li>Working in a collaborative engineering environment, including peer design reviews and pull requests<\/li><li>Hands-on experience with relational databases and SQL (e.g. MariaDB, MySQL)<\/li><li>Nice To Have<ul><li>Experience working with public cloud platforms (e.g. AWS) is not required but highly beneficial<\/li><li>Interest or experience in building AI-assisted or agentic systems to support human workflows is a strong plus, but not a requirement<\/li><li>Some experience building web-based UIs for internal tools is a plus&#34;<\/li><\/ul><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1714\",\"campaign_id\":\"567\",\"campaign_title\":\"GTM \/ DE \/ STU \/ HPE\",\"campaign_type\":\"job_application\",\"job_title\":\"Sachbearbeiter (m\/w\/d) f\u00fcr Datenqualit\u00e4tsmanagement - Elternzeitvertretung\",\"street\":\"Wankelstra\u00dfe 1\",\"address\":\"Wankelstra\u00dfe 1\",\"city\":\"Stuttgart\",\"state\":\"Baden-W\u00fcrttemberg\",\"postal_code\":\"70563\",\"region\":\"Baden-W\u00fcrttemberg\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Stuttgart!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p>In dieser Position als <strong>Sachbearbeiter (m\/w\/d) f&uuml;r Datenqualit&auml;tsmanagement<\/strong> bist du, <strong>im Rahmen einer Elternzeitvertretung<\/strong>, der erste Ansprechpartner bei unterschiedlichen Anfragen von Kollegen und unseren Partnern zum Thema Datenqualit&auml;t.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start 01.06.2026 | Teilzeit - 25 Stunden pro Woche | Standort Stuttgart - nach erfolgreicher Einarbeitung Hybrid-Modell m&ouml;glich | Servicezeiten: Montag - Freitag zwischen 08:00 und 16:30Uhr | Backoffice | Supportsprachen: Deutsch und Englisch | 1.600&euro; brutto\/Monat | befristet f&uuml;r 2 Jahre<\/p>\\n<h4><strong><br \/>Deine Aufgaben<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Als&nbsp;<strong>Sachbearbeiter (m\/w\/d) <\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li data-pm-slice=\\\"1 1 []\\\">Der <strong>erste Ansprechpartner f&uuml;r Kollegen und Partnerfirmen<\/strong> bei Anliegen zur bestehenden Datenbank sein.<\/li>\\n<li data-pm-slice=\\\"1 1 []\\\"><strong>Recherchen<\/strong> bei Abweichungen im Internet zu Datenangaben durchf&uuml;hren.<\/li>\\n<li>Die <strong>Qualit&auml;tssicherung anhand stetiger &Uuml;berpr&uuml;fung<\/strong> der Datens&auml;tze gew&auml;hrleisten.<\/li>\\n<li><strong>Interne Verifikationen<\/strong> der Suchergebnisse vornehmen und die Weitergabe der erzielten Ergebnisse an die Projektplanung sicherstellen, so dass diese die Aktualisierungen im System vornehmen kann.<\/li>\\n<li>An <strong>regelm&auml;&szlig;igen englischsprachigen Meetings teilnehmen<\/strong>, um Kollegen und Gesch&auml;ftspartner &uuml;ber Aktualisierungen zu informieren.<\/li>\\n<li>Und an regelm&auml;&szlig;igen Meetings teilnehmen, um <strong>Kollegen und Gesch&auml;ftspartner &uuml;ber Aktualisierungen zu informieren<\/strong>.<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li data-pm-slice=\\\"1 1 []\\\"><strong>Sehr gute Deutsch- und Englischkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/li>\\n<li>Spa&szlig; daran hast,<strong> genau und detailgetreu zu arbeiten.<\/strong><\/li>\\n<li>Ein <strong>Organisationstalent<\/strong> bist und mit deiner&nbsp;<strong>eigenst&auml;ndigen und verantwortungsbewussten Arbeitsweise &uuml;berzeugst.<\/strong><\/li>\\n<li><strong>Sicher im Umgang mit dem PC und dem MS-Office Produkt Excel<\/strong> bist.<\/li>\\n<li><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/li>\\n<li>Die <strong>Servicezeiten<\/strong> (Montag - Freitag, zwischen 08:00 und 16.30 Uhr <strong>flexibel im Rahmen eines Gleitzeitmodels abdecken kannst<\/strong>.<\/li>\\n<li>Bereit bist, dich kontinuierlich <strong>weiterzuentwickeln<\/strong>.<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Erste <strong>Erfahrung mit CRM Tools<\/strong> &ndash; vorzugsweise Salesforce.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">Wir bieten dir ein&nbsp;<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an ausgew&auml;hlten Tagen mobil von zu Hause aus arbeiten.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Teilzeit <\/strong>mit 25 Stunden pro Woche bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 30 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je nach Dauer der Unternehmenszugeh&ouml;rigkeit erh&auml;ltst du\u202f<strong>Jubil&auml;umszuwendungen<\/strong>\u202fund zus&auml;tzliche\u202f<strong>Sonderurlaubstage.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an\u202f<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Holding Germany GmbH<br \/>Wankelstra&szlig;e 1, 70563 Stuttgart<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1700898<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"3500057376\",\"location\":\"Stuttgart, Baden-W\u00fcrttemberg\",\"job_type\":\"part_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-13T12:02:46.750+02:00\",\"created_at\":\"2026-02-24T18:26:59.276+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njc?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1255\",\"campaign_id\":\"14143\",\"campaign_title\":\"Recruiter I R1708451\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter - Dutch-speaking\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you ready to take the next step in your career? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with innovation, technology, and people. Operating in over 70 countries, we\u2019re proud to be recognized with awards such as <i>&#34;World&#39;s Best Workplaces&#34;<\/i>, <i>\u201cBest Companies for Career Growth\u201d<\/i>, and <i>\u201cBest Company Culture.\u201d<\/i><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a Recruiter based on-site in Lisbon, Portugal, you\u2019ll play a key role in attracting, selecting, and onboarding the most talented professionals for our client \u2014 a leading brand in the medical equipment industry. You\u2019ll ensure that recruitment goals and service levels are achieved through strategic sourcing, effective interviewing, and exceptional candidate experiences.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll equip you with all the training, cutting-edge tools, and ongoing support you need to excel. At Concentrix, there\u2019s genuine potential for career and personal growth \u2014 over 80% of our leadership team has been promoted internally! You\u2019ll also have access to a range of FREE Learning and Leadership Development programs, setting you up for long-term success in Talent Acquisition or beyond.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Recruiter, you will:<\/p><ul><li>Manage the full-cycle recruitment process \u2014 from job posting and sourcing to interviews and onboarding<\/li><li>Collaborate closely with hiring managers and project leads to understand hiring needs and role requirements<\/li><li>Screen and interview candidates efficiently, ensuring a strong match between skills, culture fit, and project demands<\/li><li>Maintain accurate candidate records and recruitment metrics in the ATS (Applicant Tracking System)<\/li><li>Provide timely updates and excellent communication to candidates throughout the recruitment process<\/li><li>Manage offer negotiations and onboarding coordination in partnership with HR and Operations<\/li><li>Ensure compliance with internal policies, diversity &amp; inclusion principles, and local labor laws<\/li><li>Contribute to employer branding initiatives and continuous improvement in the hiring process<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>You\u2019ll be a great match if you:<\/p><ul><li>Are fluent in Dutch (written and spoken, C1\u2013C2 level) with a high level of English<\/li><li>Bring 1&#43; years of experience in recruitment, ideally within a fast-paced corporate as an BPO environment<\/li><li>Have a solid understanding of sourcing strategies and candidate pipeline management<\/li><li>Are confident using ATS platforms and sourcing tools<\/li><li>Possess excellent communication, interpersonal, and negotiation skills<\/li><li>Thrive in a dynamic, results-oriented environment and enjoy building strong professional relationships<\/li><li>Have strong organizational skills and attention to detail<\/li><li>Experience hiring for technical or healthcare-related roles is a plus<\/li><\/ul><p><\/p><p>If you feel you don\u2019t tick every box, we still encourage you to apply \u2014 we\u2019re always looking for people with potential and passion.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that support your success and well-being:<\/p><ul><li>Competitive salary (base &#43; performance bonuses)<\/li><li>Monday\u2013Friday, 9AM\u20136PM schedule<\/li><li>Health insurance from day one<\/li><li>Relocation assistance (for candidates moving to Portugal)<\/li><li>Opportunity to join a fast-growing start-up project<\/li><li>Central office location in Lisbon, Portugal<\/li><li>Fully paid training on the company, client, and hiring processes<\/li><li>Career development programs and internal mobility opportunities<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If this sounds like the next exciting step in your career, we\u2019d love to hear from you. Apply today and discover why over 440,000&#43; game-changers across the globe call Concentrix their <i>employer of choice.<\/i><\/p><p><\/p><p><b>Concentrix is an equal opportunity employer<\/b><\/p><p>We\u2019re proudly united as one global team. Concentrix is committed to equal employment opportunities and an inclusive work environment free from discrimination or harassment. Our recruitment decisions are based solely on skills, experience, and qualifications, regardless of race, age, gender identity, sexual orientation, religion, ethnicity, disability, or any other protected category.<\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portuguese law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1708451\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.786+08:00\",\"created_at\":\"2026-02-23T22:08:36.073+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Recruiter---Dutch-speaking_R1708451\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"joana.chainho@concentrix.com\"},\"first_name\":\"Chainho, Joana\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101897444\",\"wid\":\"de024fe268a301d5cf05956f0f1445c1\",\"descriptor\":\"Joana Chainho (101897444)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"},{\"id\":\"102553613\",\"wid\":\"da7d7d2449a2101032f305cdaa670001\",\"descriptor\":\"Ver\u00f3nica Pereira (102553613)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0922\",\"descriptor\":\"Recruiter I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369477\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Recruiter---Dutch-speaking_R1708451\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Recruiter---Dutch-speaking_R1708451\/apply\",\"job_requisition_id\":\"R1708451\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1708451\",\"wid\":\"0788e7da697910162b642b7300560000\",\"descriptor\":\"Recruiter - Dutch-speaking\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1256\",\"campaign_id\":\"14136\",\"campaign_title\":\"Sr. Lead Quality Assurance Engineer (TCF) Sr. Lead Program Manager (TCF) R1706703\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Program Manager\",\"street\":\"ROU Cluj - 3-5 Campul Painii street\",\"address\":\"ROU Cluj - 3-5 Campul Painii street\",\"city\":\"Cluj\",\"state\":\"Cluj\",\"postal_code\":\"400394\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"\",\"long_description\":\"<p>We are hiring a <b>Lead Program Manager<\/b> to drive execution across <b>Cloud Infrastructure and Platform Engineering<\/b> within the Global Product Organization (GPO). This role will partner closely with engineering, architecture, security, SRE, IT, and cloud teams to deliver foundational platform capabilities that enable product teams to move faster - securely and reliably.<br \/>\u00a0<\/p><h2>Key responsibilities<\/h2><ul><li><p>Own delivery of a portfolio of Cloud Infra and Platform Engineering initiatives (roadmaps, milestones, outcomes).<\/p><\/li><li><p>Build and maintain integrated plans across teams; actively manage dependencies, risks, issues, and decisions.<\/p><\/li><li><p>Establish and run effective operating rhythms (planning cadences, status reporting, governance forums, exec readouts).<\/p><\/li><li><p>Drive cross-functional alignment with partners such as Security, SRE, Cloud, IT, Legal, and Finance\/Procurement as needed.<\/p><\/li><li><p>Ensure clear definition of scope, success metrics, timelines, and accountability for major initiatives.<\/p><\/li><li><p>Identify bottlenecks and lead <b>process\/operating model improvements<\/b> (intake, prioritization, change control, release readiness).<\/p><\/li><li><p>Improve visibility and execution rigor through dashboards, metrics, and standardized reporting.<\/p><\/li><li><p>Facilitate decision-making and escalation, ensuring timely resolution of trade-offs and conflicts.<\/p><\/li><li><p>Support incident\/post-incident action tracking and continuous improvement for platform reliability and delivery practices.<\/p><\/li><\/ul><p><\/p><h2>Qualifications<\/h2><ul><li><p>7&#43; years of program management \/ technical program management experience, ideally in Cloud Infrastructure, Platform Engineering, DevOps, or SRE environments.<\/p><\/li><li><p>Demonstrated success delivering cross-functional programs with multiple dependencies and executive stakeholders.<\/p><\/li><li><p>Strong understanding of cloud and platform concepts<\/p><\/li><li><p>Proven ability to drive process improvement and change management in complex engineering organizations.<\/p><\/li><li><p>Excellent communication skills - able to translate technical detail into clear executive updates and drive crisp decision-making.<\/p><\/li><li><p>Strong organizational skills: planning, prioritization, and managing competing demands in a fast-paced environment.<\/p><\/li><li><p>Experience working with distributed teams and influencing without direct authority.<\/p><\/li><li><p>Bachelor\u2019s degree or equivalent practical experience (technical degree preferred).<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1706703\",\"location\":\"Cluj, Cluj\",\"job_type\":\"full_time\",\"salary\":\"32500\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-04-15T16:08:49.711+08:00\",\"created_at\":\"2026-02-23T18:04:56.294+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDEzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Lead-Program-Manager_R1706703\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"organization_reference_id\":\"WRO04\"},\"location\":{\"city\":\"Cluj\",\"state\":\"Cluj\",\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"400394\",\"primary_location\":{\"id\":\"RO-CLU-CORAT-01\",\"wid\":\"d336840d2e5c101d47944650f1190000\",\"descriptor\":\"ROU Cluj - 3-5 Campul Painii street\"}},\"languages\":[\"English\",\"Romanian\"],\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0188\",\"descriptor\":\"Sr. Lead Program Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363624\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Lead-Program-Manager_R1706703\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Lead-Program-Manager_R1706703\/apply\",\"job_requisition_id\":\"R1706703\"}],\"organizations\":[{\"wid\":\"b29e20443f87103bcc3ed30e8c160000\",\"descriptor\":\"W0ZXS5 Gpo Architecture\",\"reference_id\":\"W0ZXS5\",\"custom_reference_id\":\"W0ZXS5\",\"company_reference_id\":null},{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO04\"},{\"wid\":\"8cfdc0b150f7105bbcca26298c6e0000\",\"descriptor\":\"(CORP) GPO Product Architecture & Strategy\",\"reference_id\":\"GPOARCHSTRAT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"a24e6e893d151034fad73ad9a2bc0000\",\"descriptor\":\"24633 - CONCENTRIX - 980006766\",\"reference_id\":\"980006766\",\"custom_reference_id\":\"980006766\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lucianflorian.onica@concentrix.com\"},\"first_name\":\"Florin Onica (102579160)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1706703\",\"wid\":\"25bf6e76601110161f0a4ff695140000\",\"descriptor\":\"Lead Program Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T6\",\"wid\":\"f9684f95ad76101063968e973cb30000\",\"descriptor\":\"Grade T6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1257\",\"campaign_id\":\"14131\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1708382\",\"campaign_type\":\"job_application\",\"job_title\":\"Security AI Architect - with English and German\",\"street\":\"BGR Work-at-Home\",\"address\":\"BGR Work-at-Home\",\"city\":\"BGR\",\"state\":\"Blagoevgrad\",\"postal_code\":\".\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><ul><li><p>Lead customer workshops to assess AI readiness from identity, data, and compliance perspectives.<\/p><\/li><li><p>Define and articulate AI governance frameworks covering policy, access, data protection, and risk management.<\/p><\/li><li><p>Translate complex Microsoft security and compliance capabilities (Entra ID, Purview, Defender, M365, Azure AI) into actionable recommendations.<\/p><\/li><li><p>Advise on the secure enablement of generative AI tools such as Microsoft Copilot, Copilot Studio, and Azure AI Foundry<\/p><\/li><li><p>Design pragmatic approaches for data boundary enforcement, labeling, DLP, and prompt-safety controls.<\/p><\/li><li><p>Review identity and access management for AI workloads\u2014MFA, Conditional Access, privileged identity controls, and just-in-time elevation.<\/p><\/li><li><p>Recommend monitoring, auditing, and incident-response strategies for AI misuse or data leakage.<\/p><\/li><li><p>Present findings and next steps to IT Management stakeholders with clear business and compliance implications.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>5&#43; years cloud security, compliance, or architecture, ideally in Enterprise Microsoft environments.<\/p><\/li><li><p>Proven experience advising enterprise customers on secure adoption of M365 &amp; AI workloads (Copilot, Copilot Chat, Copilot Studio, AI Foundry).<\/p><\/li><li><p>Deep hands-on knowledge of security, governance &amp; management on Microsoft Purview, Microsoft Fabric, AI Foundry, Microsoft 365 Administration<\/p><\/li><li><p>Working hands-on knowledge of security, governance &amp; management on Microsoft Entra, Defender for Cloud Apps, Azure Policy<\/p><\/li><li><p>Understanding of responsible AI principles, privacy by design, and regulatory alignment (GDPR, ISO, NIST).<\/p><\/li><li><p>Strong ability to lead short, outcome-driven consulting engagements and communicate with executives.<\/p><\/li><li><p>Excellent written and verbal communication skills, capable of simplifying complex security &amp; governance topics.<\/p><\/li><li><p>German language at B2 or C1<\/p><\/li><\/ul><p><\/p><p><b>Preferred experience<\/b><\/p><ul><li><p>Previous consulting or customer-facing experience at a major Microsoft partner.<\/p><\/li><li><p>Familiarity with AI governance frameworks, model risk management, and data-driven decisioning.<\/p><\/li><li><p>Working knowledge of Azure AI, AI Foundry, Microsoft Fabric security and compliance configurations.<\/p><\/li><li><p>Experience in building RACI models, acceptable-use policies, or risk registers for AI or cloud platforms.<\/p><\/li><li><p>Exposure to FinOps or cost optimization in Microsoft 365 and Azure environments<\/p><\/li><\/ul><p><\/p><p><b>Required Certifications<\/b><\/p><ul><li><p>Microsoft Certified: Cybersecurity Architect Expert (SC-100)<\/p><\/li><li><p>Microsoft Certified: Information Protection Administrator (SC-401)<\/p><\/li><li><p>Microsoft Certified: Azure Security Engineer Associate (AZ-500)<\/p><\/li><li><p>Bonus: Microsoft Certified: Azure AI Engineer Associate (AI-102) or equivalent<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1708382\",\"location\":\"BGR, Blagoevgrad\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.726+08:00\",\"created_at\":\"2026-02-23T18:04:51.444+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDEzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Work-at-Home\/Security-AI-Architect---with-English-and-French_R1708382-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"BGR\",\"state\":\"Blagoevgrad\",\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"BG-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dd36ed0277bd30\",\"descriptor\":\"BGR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370110\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Work-at-Home\/Security-AI-Architect---with-English-and-French_R1708382-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Work-at-Home\/Security-AI-Architect---with-English-and-French_R1708382-1\/apply\",\"job_requisition_id\":\"R1708382\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"szymon.domirski@concentrix.com\"},\"first_name\":\"Szymon Domirski (102074712)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1708382\",\"wid\":\"e30a8e9918ef10162014cc8b362b0000\",\"descriptor\":\"Security AI Architect - with English and German\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1715\",\"campaign_id\":\"558\",\"campaign_title\":\"GTM \/ DE \/ DUS \/ Quereinsteiger\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) im Kundenservice\",\"street\":\"Hammer Str. 19\",\"address\":\"Hammer Str. 19\",\"city\":\"D\u00fcsseldorf\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"40219\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in D\u00fcsseldorf!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p>Du lebst in&nbsp;<strong>D&uuml;sseldorf oder im D&uuml;sseldorfer Umland<\/strong> und suchst eine neue Herausforderung? Das trifft sich gut! Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich.<br \/>&nbsp;<br \/>Dank unserer Erfahrung als internationales Unternehmen, stehen wir f&uuml;r exzellenten Kundenservice. <strong>Ob f&uuml;r<\/strong>&nbsp;<strong>marktf&uuml;hrende Unternehmen der Versicherungs- oder Gesundheitsbranche &ndash; wir bringen zusammen, was zusammen passt!<\/strong><\/p>\\n<p>Auch f&uuml;r dich finden wir die passende Stelle als\u202f&nbsp;<strong>Kundenberat<\/strong><strong>er (m\/w\/d)<\/strong>. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit | unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten | Supportsprache: Deutsch oder Englisch | Branchen: Gesundheitswesen, Versicherungsbranche | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche<\/strong> von Privatkunden&nbsp;<strong>bearbeiten&nbsp;<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber<strong>&nbsp;unterschiedliche Kan&auml;le&nbsp;<\/strong>(z. B. per Telefon oder Mail)\u202fmit den Kunden kommunizieren, um ein\u202foptimales Kundenerlebnis\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong> Standort D&uuml;sseldrof <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Dich kontinuierlich <strong>weiterentwickeln <\/strong>m&ouml;chtest.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Vertrieb, im Dienstleistungsgewerbe oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Interesse an Themen wie<\/strong>&nbsp;<strong>Versicherungen, Gesundheitswesen<\/strong> oder einfach richtig gutem Service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f25 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix D&uuml;sseldorf GmbH<br \/>Hammer Str. 19, 40219 D&uuml;sseldorf<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;<\/p>\\n<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du lebst in Wuppertal und suchst eine neue Herausforderung? Das trifft sich gut!<\/strong> Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich&nbsp;f&uuml;r unseren Standort im Herzen&nbsp;der Stadt.&nbsp;<br \/>&nbsp;<br \/>Seit 10 Jahren stehen wir f&uuml;r exzellenten Kundenservice &ndash; in unterschiedlichen Branchen. Auch f&uuml;r dich finden wir die passende Stelle als\u202f<strong>Kundenberater&nbsp;(m\/w\/d)<\/strong>,&nbsp;bieten dir&nbsp;eine begleitete Einarbeitung&nbsp;und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen&nbsp;erfolgreichen Start&nbsp;brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start ab sofort | Vollzeit oder Teilzeit ab 20 Std. pro Woche | unterschiedliche Arbeitszeitmodelle | Supportsprache: Deutsch | Branchen: Energiewesen, Bankwesen | Inbound oder Outbound<\/p>\\n<div>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>Karriereerfolge kannst du direkt bei uns erleben&nbsp;&ndash;&nbsp;die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<\/div>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<div>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d)&nbsp;in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Erster&nbsp;Ansprechpartner&nbsp;f&uuml;r Kundenanfragen&nbsp;in einem&nbsp;unserer spannenden&nbsp;Projekte<\/strong>\u202f- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Anfragen und -w&uuml;nsche&nbsp;von Privat- oder Gesch&auml;ftskunden&nbsp;bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le&nbsp;(z. B. per Telefon oder&nbsp;Mail)\u202fmit&nbsp;den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<p>Concentrix&nbsp;passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung&nbsp;bist,&nbsp;das&nbsp;Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim&nbsp;Umgang\u202f<strong>mit&nbsp;dem PC<\/strong>\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich\u202fweiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im&nbsp;Vertrieb,&nbsp;im Dienstleistungsgewerbe&nbsp;oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Interesse an Themen wie Technik, Banking\/ Finanzen, oder im Bereich Energiewesen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Starte in\u202fVollzeit oder Teilzeit\u202f(<strong>ab\u202f20\u202fStunden pro Woche<\/strong>)\u202fbei uns durch.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Wir bieten dir f&uuml;r ausgew&auml;hlte Projekte ein\u202f<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du&nbsp;<strong>an\u202fbis zu 3\u202fTagen pro Woche mobil von zu Hause aus<\/strong>&nbsp;arbeiten.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Mit\u202fbis zu\u202f<strong>27\u202fUrlaubstagen<\/strong>\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Du startest mit einem\u202f<strong>intensiven\u202fVollzeittraining, das von unseren Trainern durchgef&uuml;hrt wird.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du\u202f<strong>regelm&auml;&szlig;ige\u202fCoachings<\/strong>, Fresh-Ups&nbsp;und Aufbautrainings, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine Vielzahl an\u202f<strong>Online-Shopping-Rabatten,&nbsp;<\/strong>speziell&nbsp;f&uuml;r&nbsp;Concentrix&nbsp;Mitarbeiter lassen&nbsp;dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Waffelpartys, Sommerfeste oder Halloweenpartys<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<ul>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p>Concentrix Wuppertal GmbH<br \/>Friedrichstra&szlig;e 51, 42105 Wuppertal<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1460892<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"2509584274\",\"location\":\"D\u00fcsseldorf, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:23:56.499+02:00\",\"created_at\":\"2026-02-23T16:45:48.381+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTg?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1258\",\"campaign_id\":\"14129\",\"campaign_title\":\"Associate, Sales Support R1707384\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Sales Support\",\"street\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"address\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55188\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"In this role, you will play a crucial role in ensuring accurate and up-to-date product information in the eCommerce platform and smooth communication between various teams and customers.\",\"long_description\":\"<p><b>You will: <\/b><\/p><p><b>Catalogue Management: <\/b><\/p><p>\u2022 Collaborate with the Sales and Account Operations to gather product information and updates.<\/p><p>\u2022 Maintain the product catalogue, ensuring accurate and comprehensive details.<\/p><p>\u2022 Coordinate with different departments to ensure consistent and timely updates across eCommerce platform for enterprise customers.<\/p><p>\u2022 Follows up on end-of-life products, searches replacements and offers alternatives to Sales, and applies strategy pricing into the offering.<\/p><p><\/p><p><b>Customer Support: <\/b><\/p><p>\u2022 Act as a key point of contact for customers regarding product offerings, e-catalogue access, and capabilities.<\/p><p>\u2022 Respond promptly to customer inquiries, providing accurate and helpful information.<\/p><p>\u2022 Address any issues related to the product catalogue, ensuring a seamless customer experience.<\/p><p>\u2022 Conduct training sessions to familiarize users with the portal&#39;s features and functionality.<\/p><p>\u2022 Provide ongoing support and assistance to users, addressing inquiries and troubleshooting issues.<\/p><p><\/p><p><b>Cross-Functional Collaboration:<\/b><\/p><p>\u2022 Work closely with Sales, various other teams including IT, to ensure smooth integration of product information across systems and platforms.<\/p><p>\u2022 Collaborate with stakeholders to identify opportunities for online as well as improving catalogue functionality and user experience. Quality Assurance and<\/p><p><\/p><p><b>Process Improvement:<\/b><\/p><p>\u2022 Conduct regular audits and quality checks to ensure data accuracy and integrity in the product catalogue.<\/p><p>\u2022 Identify and resolve any inconsistencies or errors in product information.<\/p><p>\u2022 Continuously evaluate catalogue management processes and collaborate with cross- functional teams to implement best practices and optimize efficiency.<\/p><p><\/p><p><b>You have:<\/b><\/p><p>\u2022 Minimum 2 years of relevant experience in a similar role.<\/p><p>\u2022 Skilled in managing business process and project management such as enabling eCommerce storefronts and integrating with eProcurement systems<\/p><p>\u2022 Strong data analytical and problem-solving skills.<\/p><p>\u2022 Proficiency in using Microsoft Excel, PowerPoint for presentations, dashboard tracker<\/p><p>\u2022Experience in change management, facilitating smooth transitions and adoption of new processes.<\/p><p>\u2022Excellent communication skills, both written and verbal, in English.<\/p><p>\u2022 Experience in Configuration, Pricing, and Quotation<\/p>\",\"ats_external_id\":\"R1707384\",\"location\":\"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"4800\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-03-27T07:59:09.063+08:00\",\"created_at\":\"2026-02-23T16:04:27.665+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDEyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Sales-Support_R1707384-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55188\",\"primary_location\":{\"id\":\"MY-KUA-MENAR-01\",\"wid\":\"60055988426e101dbf065e438b0a0000\",\"descriptor\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"tiffany.wong@concentrix.com\"},\"first_name\":\"Wong, Chee Mun\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3240\",\"descriptor\":\"Associate, Sales Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361394\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Sales-Support_R1707384-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Sales-Support_R1707384-1\/apply\",\"job_requisition_id\":\"R1707384\"}],\"organizations\":[{\"wid\":\"b67da9176e3d10633039fde6d9c95302\",\"descriptor\":\"TCA - Telecommute Agent\",\"reference_id\":\"Telecommute_Agent\",\"custom_reference_id\":\"Telecommute_Agent\",\"company_reference_id\":null},{\"wid\":\"494c1b495ebc101ef5e49765e8140000\",\"descriptor\":\"W0ZQQ3 P_Myr Hpi Malaysia Gaom\",\"reference_id\":\"W0ZQQ3\",\"custom_reference_id\":\"W0ZQQ3\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"bcbf993a77a1101ee7ec948a8d530000\",\"descriptor\":\"14060 - Hpinc - WHSBTAPAC96\",\"reference_id\":\"WHSBTAPAC96\",\"custom_reference_id\":\"WHSBTAPAC96\",\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"francois.lemoine@concentrix.com\"},\"first_name\":\"Francois Lemoine (102383351)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707384\",\"wid\":\"285361c79f141014da696b05e9530000\",\"descriptor\":\"Associate, Sales Support\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Other information:<\/b><\/p><ul><li>5 days&#39; work week (Monday - Friday)<\/li><li>KL Office is located at Plaza Zurich<\/li><li>Working hour (9am-6pm)<\/li><li>Permanent position<\/li><li>Onsite<\/li><\/ul><p><\/p><p><b><u>Privacy and Information security<\/u><\/b><\/p><ul><li>Adhere security requirements in the process.<\/li><li>Protect the privacy of personal information.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1716\",\"campaign_id\":\"554\",\"campaign_title\":\"GTM \/ DE \/ DUS \/ GE Health\",\"campaign_type\":\"job_application\",\"job_title\":\"Deutsch-Englisch sprachiger Kundenberater (m\/w\/d) medizinische Technik Hotline\",\"street\":\"Hammer Str. 19\",\"address\":\"Hammer Str. 19\",\"city\":\"D\u00fcsseldorf\",\"state\":null,\"postal_code\":\"40219\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in D\u00fcsseldorf!\",\"long_description\":\"<h4><strong>Power your game-changing career<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p>In dieser Position als <strong>Kundenberater (m\/w\/d) f&uuml;r einen Anbieter innovativer Medizintechnik<\/strong><strong>&nbsp;<\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per E-Mail.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start sofort | Vollzeit | Standort D&uuml;sseldorf | Servicezeiten: Montag - Freitag von 07:00 - 19:00 Uhr | Supportsprache: Deutsch und Englisch | Inbound | 16,40&euro; brutto\/Stunde | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<h4><strong><br \/>Deine Aufgaben<\/strong><\/h4>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Kundenanfragen <strong>auf Deutsch <\/strong>entgegennehmen und auf <strong>Englisch<\/strong> f&uuml;r die Recherche und Informationssuche Daten zusammentragen.<\/p>\\n<\/li>\\n<li>\\n<p>Dich um <strong>Terminverschiebungen<\/strong> k&uuml;mmern oder auch geplante <strong>Wartungsarbeiten<\/strong> <strong>beauskunften<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Dem Kunden <strong>Fragen<\/strong> <strong>zu wartungsrelevanten Themen sowie offenen Bestellungen beantworten.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>St&ouml;rungsmeldungen<\/strong> entgegennehmen und den Dringlichkeitsgrad von Fehlfunktionen einsch&auml;tzen und verwalten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Auskunft<\/strong> zu bestehenden <strong>Vertr&auml;gen<\/strong> geben oder Fragen zu <strong>Rechnungen<\/strong> beantworten.<\/p>\\n<\/li>\\n<li>\\n<p>Die <strong>Kundenanliegen<\/strong> in der Datenbank des Auftraggebers <strong>dokumentieren<\/strong> und ggf. nachfolgende Ma&szlig;nahmen einleiten.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutsch- und gute Englischkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p>Dank deiner <strong>ruhigen und zuvorkommenden Art<\/strong> f&uuml;r jeden Kundenkontakt den richtigen L&ouml;sungsansatz findest.<\/p>\\n<\/li>\\n<li>\\n<p>Idealerweise <strong>&uuml;ber ein technisches Grundverst&auml;ndnis verf&uuml;gst<\/strong> und dir technische Informationen schnell aneignen kannst.<\/p>\\n<\/li>\\n<li>\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag von 07:00 - 19:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden, <strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong>&nbsp;Standort D&uuml;sseldorf&nbsp;<\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich <strong>weiterzuentwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Bereits Erfahrungen in der <strong>Service Hotline<\/strong>, als <strong>Kundenberater<\/strong> oder <strong>Kundenbetreuer. <\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Erste Erfahrungen im technischen Service.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix D&uuml;sseldorf GmbH<br \/>Hammer Str. 19, 40219 D&uuml;sseldorf<\/p>\\n<p>Internes Stellenk&uuml;rzel: <span data-teams=\\\"true\\\">R1724479<\/span><\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"1731717213\",\"location\":\"D\u00fcsseldorf, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"16.40\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T01:59:13.104+02:00\",\"created_at\":\"2026-02-22T17:07:44.525+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1717\",\"campaign_id\":\"549\",\"campaign_title\":\"GTM \/ DE \/ DUI \/ Freenet\",\"campaign_type\":\"job_application\",\"job_title\":\"17\u20ac brutto\/Stunde* - Call Center Agent (m\/w\/d) Kundenbindung f\u00fcr Freenet\",\"street\":\"Neudorfer Str. 43\",\"address\":\"Neudorfer Str. 43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<h4><strong>Power your game-changing career<\/strong><\/h4>\\n<p><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als <strong>Call Center Agent (m\/w\/d) Kundenbindung f&uuml;r Freenet <\/strong>bist du der erste Ansprechpartner bei unterschiedlichen telefonischen Kundenanfragen.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit (ab 20 Std.\/Woche) | Standort Duisburg | Servicezeiten: Montag - Freitag von 09:00 - 19:45 Uhr, Samstag von 10:00 - 16:00 Uhr | Supportsprache: Deutsch | Outbound | bis zu 17,00&euro; brutto\/Stunde* | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW123776974 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW123776974 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW123776974 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW123776974 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW123776974 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW123776974 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">\u202f- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!<br \/>Deshalb bieten wir eine Reihe von<strong>&nbsp;Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>&nbsp;an, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong>&nbsp;und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Individuelle Produktberatungen<\/strong>&nbsp;durchf&uuml;hren, durch die du nicht nur Bestellungen generierst, sondern echte Bed&uuml;rfnisse unserer Kunden erf&uuml;llst.<\/p>\\n<\/li>\\n<li>\\n<p>Proaktiv <strong>K&uuml;ndigungen vermeiden<\/strong>, indem du fr&uuml;hzeitig auf die <strong>Bed&uuml;rfnisse unserer Kunden<\/strong> eingehst und passende L&ouml;sungen zur langfristigen Bindung anbietest.<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Sales-Affinit&auml;t<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p>Gro&szlig;es\u202f<strong>Interesse an Telekommunikation<\/strong>\u202fhast.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Die&nbsp;<strong>Servicezeiten<\/strong> (Montag - Freitag von 09:00 - 19:45 Uhr, Samstag von 10:00 - 16:00 Uhr) <strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong>&nbsp;Standort Duisburg<\/strong>&nbsp;zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Die\u202f<strong>Anforderungen an einen On-Site-Arbeitsplatz erf&uuml;llen<\/strong>\u202fkannst.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Call Center, in der Kundenberatung oder im Vertrieb.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab 20 Stunden\/Woche) bei uns durch. Die Wochenenden sind frei und geh&ouml;ren dir!<\/p>\\n<\/li>\\n<li>\\n<p>Du bekommst einen&nbsp;Bruttostundenlohn, welcher durch eine <strong>attraktive Provision und Zuschl&auml;ge<\/strong>&nbsp;erg&auml;nzt wird. Es winken somit&nbsp;<strong>bis zu\u202f 17,00<\/strong><strong>&euro; brutto\/Stunde*<\/strong><strong>.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW117246748 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW117246748 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">Unser virtueller Assistent \\\"<\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW117246748 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">Dot<\/span><span class=\\\"NormalTextRun SCXW117246748 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/span><span class=\\\"EOP SCXW117246748 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1682242<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p>*<em>Der Brutto Stundenlohn setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"1250221342\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-21T10:33:21.243+02:00\",\"created_at\":\"2026-02-22T15:26:41.896+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDk?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1718\",\"campaign_id\":\"548\",\"campaign_title\":\"GTM \/ DE \/ WUP \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent \/ Kundenberater (m\/w\/d)\",\"street\":\"Friedrichstra\u00dfe 51\",\"address\":\"Friedrichstra\u00dfe 51\",\"city\":\"Wuppertal\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"42105\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Wuppertal!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du lebst in Wuppertal und suchst eine neue Herausforderung? Das trifft sich gut!<\/strong> Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich&nbsp;f&uuml;r unseren Standort im Herzen&nbsp;der Stadt.&nbsp;<br \/>&nbsp;<br \/>Seit 10 Jahren stehen wir f&uuml;r exzellenten Kundenservice - in unterschiedlichen Branchen. Auch f&uuml;r dich finden wir die passende Stelle als\u202f<strong>Kundenberater&nbsp;(m\/w\/d)<\/strong>,&nbsp;bieten dir&nbsp;eine begleitete Einarbeitung&nbsp;und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen&nbsp;erfolgreichen Start&nbsp;brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit ab 20 Std. pro Woche | unterschiedliche Arbeitszeitmodelle | Supportsprache: Deutsch | Branchen: Energiewesen, Bankwesen | Inbound oder Outbound<\/p>\\n<div>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<\/div>\\n<div>\\n<div>\\n<p>Als\u202f<strong>Kundenberater\u202f(m\/w\/d)<\/strong>&nbsp;in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Erster&nbsp;Ansprechpartner&nbsp;f&uuml;r Kundenanfragen&nbsp;in einem&nbsp;unserer spannenden&nbsp;Projekte<\/strong>\u202f- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche von Privat- oder Gesch&auml;ftskunden bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le&nbsp;(z. B. per Telefon oder&nbsp;Mail)\u202fmit&nbsp;den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<p>Concentrix&nbsp;passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung&nbsp;bist,&nbsp;das&nbsp;Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim&nbsp;Umgang\u202f<strong>mit&nbsp;dem PC<\/strong>\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich\u202f<strong>weiterzuentwickeln<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine <strong>kaufm&auml;nnische Ausbildung<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im&nbsp;Vertrieb,&nbsp;im Dienstleistungsgewerbe&nbsp;oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Interesse an Themen wie <strong>Technik, Banking\/ Finanzen, oder im Bereich Energiewesen<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Starte in\u202fVollzeit oder Teilzeit\u202f(<strong>ab\u202f20\u202fStunden pro Woche<\/strong>)\u202fbei uns durch.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Wir bieten dir f&uuml;r ausgew&auml;hlte Projekte ein\u202f<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du&nbsp;<strong>an\u202fbis zu 3\u202fTagen pro Woche mobil von zu Hause aus<\/strong>&nbsp;arbeiten.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Mit\u202fbis zu\u202f<strong>27\u202fUrlaubstagen<\/strong>\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Du startest mit einem\u202f<strong>intensivem\u202fVollzeittraining, das von unseren Trainern durchgef&uuml;hrt wird.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du\u202f<strong>regelm&auml;&szlig;ige\u202fCoachings<\/strong>, Fresh-Ups&nbsp;und Aufbautrainings, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine Vielzahl an\u202f<strong>Online-Shopping-Rabatten,&nbsp;<\/strong>speziell&nbsp;f&uuml;r&nbsp;Concentrix&nbsp;Mitarbeiter lassen&nbsp;dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Waffelpartys, Sommerfeste oder Halloweenpartys<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<ul>\\n<li>\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Wuppertal GmbH<br \/>Friedrichstra&szlig;e 51, 42105 Wuppertal<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1570689<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"948543497\",\"location\":\"Wuppertal, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T12:16:22.144+02:00\",\"created_at\":\"2026-02-22T15:14:02.552+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDg?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1719\",\"campaign_id\":\"544\",\"campaign_title\":\"GTM \/ DE \/ MS \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent \/ Kundenberater (m\/w\/d)\",\"street\":\"An den Loddenb\u00fcschen 95\",\"address\":\"An den Loddenb\u00fcschen 95\",\"city\":\"M\u00fcnster\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"48155\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in M\u00fcnster!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du lebst in M&uuml;nster und suchst eine neue Herausforderung? Das trifft sich gut!<\/strong> Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich&nbsp;f&uuml;r unseren Standort im Herzen&nbsp;der Stadt.&nbsp;<br \/>&nbsp;<br \/>Seit &uuml;ber 15 Jahren stehen wir f&uuml;r exzellenten Kundenservice - in unterschiedlichen Branchen. Auch f&uuml;r dich finden wir die passende Stelle als\u202f<strong>Kundenberater&nbsp;(m\/w\/d)<\/strong>,&nbsp;bieten dir&nbsp;eine begleitete Einarbeitung&nbsp;und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen&nbsp;erfolgreichen Start&nbsp;brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit ab 20 Std. pro Woche | Supportsprache: Deutsch | Branchen: Telekommunikation, Gesch&auml;ftskundenbetreuung, Bankwesen,&nbsp;Haushaltsger&auml;tehersteller und Energiedienstleistung | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<\/div>\\n<div>\\n<div>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d)&nbsp;in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Erster&nbsp;Ansprechpartner&nbsp;f&uuml;r Kundenanfragen&nbsp;in einem&nbsp;unserer spannenden&nbsp;Projekte<\/strong>\u202f- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche von Privat- oder Gesch&auml;ftskunden bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le&nbsp;(z. B. per Telefon oder&nbsp;Mail)\u202fmit&nbsp;den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<p>Concentrix&nbsp;passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung&nbsp;bist,&nbsp;das&nbsp;Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim&nbsp;Umgang\u202f<strong>mit&nbsp;dem PC<\/strong>\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich\u202fweiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine <strong>kaufm&auml;nnische Ausbildung<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im&nbsp;Vertrieb,&nbsp;im Dienstleistungsgewerbe&nbsp;oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Interesse an Themen wie <strong>Banking\/ Finanzen, Energieversorgung<\/strong> oder einfach gutem Support.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen\u202f<strong>unbefristeten Arbeitsvertrag<\/strong>\u202fsetzen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Starte in\u202fVollzeit oder Teilzeit\u202f(<strong>ab\u202f20\u202fStunden pro Woche<\/strong>)\u202fbei uns durch.\u202f&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Mit\u202fbis zu\u202f<strong>27\u202fUrlaubstagen<\/strong>\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Du startest mit einem\u202f<strong>intensiven\u202f(Vollzeit-)Training, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du\u202f<strong>regelm&auml;&szlig;ige\u202fCoachings<\/strong>, Fresh-Ups&nbsp;und Aufbautrainings, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine Vielzahl an\u202f<strong>Online-Shopping-Rabatten,&nbsp;<\/strong>speziell&nbsp;f&uuml;r&nbsp;Concentrix&nbsp;Mitarbeiter lassen&nbsp;dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\">Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<ul>\\n<li>\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/>Dein zuk&uuml;nftiger Arbeitsort<\/p>\\n<p><strong>Concentrix M&uuml;nster GmbH<\/strong><br \/><strong>An den Loddenb&uuml;schen 95, 48155 M&uuml;nster<\/strong><\/p>\\n<p>Internes Stellenk&uuml;rzel: R1570689<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"3391848390\",\"location\":\"M\u00fcnster, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:30:44.085+02:00\",\"created_at\":\"2026-02-22T15:03:07.397+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1720\",\"campaign_id\":\"543\",\"campaign_title\":\"GTM \/ DE \/ LPZ \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent \/ Kundenberater (m\/w\/d)\",\"street\":\"Torgauer Platz 1\",\"address\":\"Torgauer Platz 1\",\"city\":\"Leipzig\",\"state\":null,\"postal_code\":\"04315\",\"region\":\"Sachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Leipzig!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p>Du lebst in&nbsp;<strong>Leipzig oder der n&auml;heren Umgebung<\/strong> und suchst eine neue Herausforderung? Das trifft sich gut! Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich f&uuml;r unseren<strong>&nbsp;Standort&nbsp;<\/strong>&ndash; &nbsp;<strong>im Osten Leipzig<\/strong>.<br \/>&nbsp;<br \/>Seit 8 Jahren als internationales Unternehmen in Hamm vertreten, stehen wir f&uuml;r exzellenten Kundenservice. <strong>Ob f&uuml;r<\/strong>&nbsp;<strong>marktf&uuml;hrende Unternehmen der Telekommunikationsbranche oder im Bankwesen&nbsp; &ndash; wir bringen zusammen, was zusammen passt!<\/strong><\/p>\\n<p>Auch f&uuml;r dich finden wir die passende Stelle als\u202f&nbsp;<strong>Kundenberat<\/strong><strong>er (m\/w\/d)<\/strong>, bieten dir eine begleitete Einarbeitung und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen erfolgreichen Start brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start ab sofort | Vollzeit oder Teilzeit ( ab 30 Std.\/Woche ) | Standort Leipzig | unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten | Supportsprache: Deutsch | Branchen: Telekommunikation, Bankwesen | Inbound oder Outbound<\/p>\\n<h4><strong><br \/>Deine Aufgaben<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Als&nbsp;<strong>Kundenberater (m\/w\/d) <\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per Telefon oder Mail) mit den Kunden kommunizieren, um ein&nbsp;<strong>optimales Kundenerlebnis<\/strong>&nbsp;zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Individuelle Produktberatung<\/strong>&nbsp;durchf&uuml;hren, durch die du nicht nur Bestellungen generierst, sondern echt Bed&uuml;rfnisse unserer Kunden erf&uuml;llst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist am <strong>Standort Leipzig <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erfahrung im&nbsp;<strong>Einzelhandel<\/strong>, im&nbsp;<strong>kaufm&auml;nnischen Bereich<\/strong>, im&nbsp;<strong>Vertrieb<\/strong>&nbsp;oder als Verk&auml;ufer.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit <\/strong>(ab\u202f30 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Eiscr&eacute;me-Party und Firmenl&auml;ufe<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an\u202f<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p>Concentrix Management Holding B.V &amp; Co. KG<br \/>Torgauer Platz 1, 04315 Leipzig<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1570689<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"1566394904\",\"location\":\"Leipzig, Sachsen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:28:12.827+02:00\",\"created_at\":\"2026-02-22T14:58:44.526+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDM?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1721\",\"campaign_id\":\"541\",\"campaign_title\":\"GTM \/ DE \/ HAL \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent \/ Kundenberater (m\/w\/d)\",\"street\":\"Grenzstra\u00dfe 21\",\"address\":\"Grenzstra\u00dfe 21\",\"city\":\"Halle (Saale)\",\"state\":\"Sachsen-Anhalt\",\"postal_code\":\"06112\",\"region\":\"Sachsen-Anhalt\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Halle (Saale)!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du lebst in Halle und suchst eine neue Herausforderung? Das trifft sich gut!<\/strong> Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich&nbsp;f&uuml;r unseren Standort im Herzen&nbsp;der Stadt.&nbsp;<br \/>&nbsp;<br \/>Seit&nbsp;bereits&nbsp;20 Jahren&nbsp;stehen&nbsp;wir&nbsp;f&uuml;r&nbsp;exzellenten&nbsp;Kundenservice&nbsp;&ndash;&nbsp;in&nbsp;unterschiedlichen&nbsp;Branchen.&nbsp;Auch f&uuml;r dich&nbsp;finden&nbsp;wir die passende Stelle als\u202f<strong>Kundenberater&nbsp;(m\/w\/d)<\/strong>,&nbsp;bieten dir&nbsp;eine begleitete Einarbeitung&nbsp;und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen&nbsp;erfolgreichen Start&nbsp;brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit ab 30 Std. pro Woche | unterschiedliche Arbeitszeitmodelle | Supportsprache: Deutsch | Branchen: Telekommunikation, Gesch&auml;ftskundenbetreuung oder Bankwesen | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<\/div>\\n<div>\\n<div>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d)&nbsp;in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Erster&nbsp;Ansprechpartner&nbsp;f&uuml;r Kundenanfragen&nbsp;in einem&nbsp;unserer spannenden&nbsp;Projekte<\/strong>\u202f- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Anfragen und -w&uuml;nsche&nbsp;von Privat- oder Gesch&auml;ftskunden&nbsp;bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le&nbsp;(z. B. per Telefon oder&nbsp;Mail)\u202fmit&nbsp;den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<p>Concentrix&nbsp;passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung&nbsp;bist,&nbsp;das&nbsp;Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim&nbsp;Umgang\u202f<strong>mit&nbsp;dem PC<\/strong>\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich\u202fweiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im&nbsp;Vertrieb,&nbsp;im Dienstleistungsgewerbe&nbsp;oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Interesse an Themen wie Technik, Banking\/ Finanzen, oder B2B-Support.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen\u202f<strong>unbefristeten Arbeitsvertrag<\/strong>\u202fsetzen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Starte in\u202fVollzeit oder Teilzeit\u202f(<strong>ab\u202f30\u202fStunden&nbsp;pro&nbsp;Woche<\/strong>)\u202fbei uns durch.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Wir bieten dir&nbsp;f&uuml;r ausgew&auml;hlte Projekte&nbsp;ein\u202f<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du&nbsp;<strong>an\u202fbis zu&nbsp;4\u202fTagen pro Woche mobil von zu Hause&nbsp;aus<\/strong>&nbsp;arbeiten.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Mit\u202fbis zu\u202f<strong>27\u202fUrlaubstagen<\/strong>\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Du startest mit einem\u202f<strong>intensivem\u202f(Vollzeit-)Training, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du\u202f<strong>regelm&auml;&szlig;ige\u202fCoachings<\/strong>, Fresh-Ups&nbsp;und Aufbautrainings, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine Vielzahl an\u202f<strong>Online-Shopping-Rabatten,&nbsp;<\/strong>speziell&nbsp;f&uuml;r&nbsp;Concentrix&nbsp;Mitarbeiter lassen&nbsp;dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Im Sinne des Klimaschutzes f&ouml;rdern wir die Nutzung des &Ouml;PNV.&nbsp;Concentrix&nbsp;stellt dir deshalb eine verg&uuml;nstigte\u202f<strong>Monatsfahrkarte<\/strong>\/&nbsp;ein verg&uuml;nstigtes\u202f<strong>Jobticket<\/strong>\u202fzur Verf&uuml;gung.\u202f<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<ul>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Management Holding B.V. &amp; Co. KG<br \/>Grenzstra&szlig;e 21, 06112 Halle (Saale)<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1570689<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"3042926026\",\"location\":\"Halle (Saale), Sachsen-Anhalt\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:26:01.421+02:00\",\"created_at\":\"2026-02-22T14:54:22.543+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDE?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1722\",\"campaign_id\":\"539\",\"campaign_title\":\"GTM \/ DE \/ DUS \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent\/ Kundenberater (m\/w\/d)\",\"street\":\"Hammer Str. 19\",\"address\":\"Hammer Str. 19\",\"city\":\"D\u00fcsseldorf\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"40219\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in D\u00fcsseldorf!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p>Du lebst in&nbsp;<strong>D&uuml;sseldorf oder im D&uuml;sseldorfer Umland<\/strong> und suchst eine neue Herausforderung? Das trifft sich gut! Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich.<br \/>&nbsp;<br \/>Dank unserer Erfahrung als internationales Unternehmen, stehen wir f&uuml;r exzellenten Kundenservice. <strong>Ob f&uuml;r<\/strong>&nbsp;<strong>marktf&uuml;hrende Unternehmen der Versicherungs- oder Gesundheitsbranche &ndash; wir bringen zusammen, was zusammen passt!<\/strong><\/p>\\n<p>Auch f&uuml;r dich finden wir die passende Stelle als\u202f&nbsp;<strong>Kundenberat<\/strong><strong>er (m\/w\/d)<\/strong>. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit | unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten | Supportsprache: Deutsch oder Englisch | Branchen: Gesundheitswesen, Versicherungsbranche | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche<\/strong> von Privatkunden&nbsp;<strong>bearbeiten&nbsp;<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber<strong>&nbsp;unterschiedliche Kan&auml;le&nbsp;<\/strong>(z. B. per Telefon oder Mail)\u202fmit den Kunden kommunizieren, um ein\u202foptimales Kundenerlebnis\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong> Standort D&uuml;sseldorf <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Dich kontinuierlich <strong>weiterentwickeln <\/strong>m&ouml;chtest.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Vertrieb, im Dienstleistungsgewerbe oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Interesse an Themen wie Gesundheitswesen<\/strong>, Versicherung oder einfach richtig gutem Service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f25 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensiven Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Concentrix D&uuml;sseldorf GmbH<br \/>Hammer Str. 19, 40219 <\/span>D&uuml;sseldorf<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1665489<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"2218495901\",\"location\":\"D\u00fcsseldorf, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:21:25.928+02:00\",\"created_at\":\"2026-02-22T14:39:47.535+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzk?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1723\",\"campaign_id\":\"538\",\"campaign_title\":\"GTM \/ DE \/ DUI \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent \/ Kundenberater (m\/w\/d)\",\"street\":\"Neudorfer Stra\u00dfe 43\",\"address\":\"Neudorfer Stra\u00dfe 43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p>Du lebst in&nbsp;<strong>Duisburg oder Duisburger Umland<\/strong>&nbsp;und suchst eine neue Herausforderung? Das trifft sich gut! Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich f&uuml;r unseren zentral gelegenen<strong>&nbsp;Standort&nbsp;<\/strong>&ndash; <strong>direkt am Hauptbahnhof<\/strong>.<br \/>&nbsp;<br \/>Dank unserer 14-j&auml;hrigen Erfahrung als internationales Unternehmen, stehen wir f&uuml;r exzellenten Kundenservice. <strong>Ob f&uuml;r<\/strong>&nbsp;<strong>marktf&uuml;hrende Unternehmen der Telekommunikationsbranche wie Vodafone oder Freenet, namhafte Unternehmen der Lifestyle-Branche oder im Bankwesen &ndash; wir bringen zusammen, was zusammen passt!<\/strong><\/p>\\n<p>Auch f&uuml;r dich finden wir die passende Stelle als\u202f&nbsp;<strong>Kundenberat<\/strong><strong>er (m\/w\/d)<\/strong>. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit (ab 20 Std.\/Woche) | unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten | Supportsprache: Deutsch | Branchen: Bankwesen, Telekommunikation, Lifestyle | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche<\/strong> von Privatkunden&nbsp;<strong>bearbeiten&nbsp;<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber<strong>&nbsp;unterschiedliche Kan&auml;le&nbsp;<\/strong>(z. B. per Telefon oder Mail)\u202fmit den Kunden kommunizieren, um ein\u202foptimales Kundenerlebnis\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong>&nbsp;Standort Duisburg&nbsp;<\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Dich kontinuierlich <strong>weiterentwickeln <\/strong>m&ouml;chtest.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Bereits <strong>Erfahrung im Kundenservice, im Vertrieb, im Dienstleistungsgewerbe<\/strong> oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Interesse <\/strong>an Themen wie Technik, Banking\/ Finanzen, Mobilfunk oder einfach richtig gutem Service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f20 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1665489<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"4130796170\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T12:11:49.638+02:00\",\"created_at\":\"2026-02-22T14:15:32.284+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzg?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1259\",\"campaign_id\":\"14120\",\"campaign_title\":\"Sr. Solution Architect I (TCF) R1696902\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Solution Architect \u2013 Conversational Platforms\",\"street\":\"COL Medellin - Bello Niquia - Diagonal 55 #37-41 Nivel 3 Centro Comercial Estaci\u00f3n Niqu\u00eda\",\"address\":\"COL Medellin - Bello Niquia - Diagonal 55 #37-41 Nivel 3 Centro Comercial Estaci\u00f3n Niqu\u00eda\",\"city\":\"Medellin\",\"state\":\"Antioquia\",\"postal_code\":\"51050\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"\",\"long_description\":\"<p><b><u>AI Soluction Architect \u2013 Conversational Platforms | Remote in Bogota \/ Medellin | High-Impact Global Projects<\/u><\/b><\/p><p><\/p><p>We&#39;re <b>Concentrix<\/b>, the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re <b>solution-focused, tech-powered, intelligence-fueled.<\/b> With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. <b>We shape new game-changing careers in over 70 countries, attracting the best talent.<\/b><br \/><br \/>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and <b>industry-leading global<\/b> security for our staff and clients. You will work with the <b>best in the world<\/b> to design, implement and strategize IT, security, application <b>development, innovation, and solutions<\/b> in today\u2019s hyperconnected world. You will be part of the technology team that is core to our <b>vision of develop, build and run the future <\/b>of Integrated Services.<br \/><br \/>We embrace our <b>game-changers<\/b> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond <b>WOW <\/b>for our customers will fit right in with what we do and who we are.<br \/>\u00a0<\/p><p>This Solution Architect role combines deep technical expertise in <b>Conversational AI, Generative AI (GenAI), and Agentic<\/b> <b>AI<\/b> with <b>pre-sales consulting responsibilities.<\/b> The position is responsible for designing and solutioning enterprise-grade contact center automation solutions, <b>integrating CCaaS platforms<\/b>, and leveraging advanced AI capabilities. The role also involves conducting discovery sessions, creating business cases, proposals, and supporting contract content creation.<\/p><p><\/p><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li>Lead architecture and design for Conversational <b>AI solutions<\/b>, integrating<b> Generative AI, Agentic AI, and CCaaS platforms.<\/b><\/li><li>Define scalable, secure, and <b>high-performance architectures<\/b> for multi-channel conversational experiences (voice, chat, messaging).<\/li><li>Architect solutions leveraging <b>LLMs, AI orchestration frameworks, and agentic workflows<\/b> for autonomous task execution.<\/li><li>Ensure <b>best practices<\/b> in API design, microservices, cloud-native deployments, and DevOps.<\/li><li>Lead integration strategies for <b>CCaaS platforms<\/b> (Genesys, Five9, Amazon Connect) with conversational AI systems.<\/li><li>Collaborate with Sales Representatives and Engineers to design tailored solutions through <b>client discussions, RFP\/RFI documentation, and solution requests.<\/b><\/li><li>Partner with Professional Services leaders and teams to ensure robust and scalable <b>solution designs.<\/b><\/li><li>Develop solution strategies, including <b>timelines, ROI models, and presentation<\/b> materials for stakeholders.<\/li><li>Identify and resolve issues affecting <b>solution design, timelines, and resources<\/b>.<\/li><li>Participate in <b>pricing strategy<\/b> discussions with Sales and Finance and secure necessary approvals.<\/li><li>Assess and escalate <b>potential risks<\/b> for solution components and collaborate on risk mitigation strategies.<\/li><li>Contribute to scope of work documents and facilitate meetings to review pricing, <b>staffing, timelines, and contracts<\/b>.<\/li><li>Perform research on customers, industries, and verticals to provide subject matter expertise and differentiate solutions.<\/li><li>Assist Sales in securing <b>resources for compliance<\/b> with NDAs, Deal Reviews, Legal, and Security requirements.<\/li><li>Continuously improve opportunity management processes for efficiency and effective messaging.<\/li><li>Collaborate closely with software engineering teams to <b>deliver complex solutions and support development daily<\/b>.<\/li><li>Work in agile environments with stakeholders to refine requirements and execute using excellent engineering practices.<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor&#39;s Degree in Computer Science, Engineering, or related field.<\/li><li>8 years of experience in software engineering and at least 5 years in solution architecture for enterprise-scale applications.<\/li><li>Hands-on experience implementing <b>Generative AI solutions<\/b>, including LLM-based architectures and AI agent frameworks such as LangChain or AutoGen.<\/li><li>Experience with <b>bots, self-service applications, IVR, messaging\/chat<\/b> (omni-channel), and <b>CX<\/b> best practices.<\/li><li>Hands-on experience with <b>REST APIs<\/b>, microservices, Kubernetes, and cloud platforms (AWS, Azure, GCP).<\/li><li>Proficiency in <b>Node.js, Python, or Java<\/b><\/li><\/ul><p><\/p><p><b>Bonus Skills<\/b><\/p><ul><li>Familiarity with <b>React <\/b>and<b> MongoDB<\/b> is a plus.<\/li><li>Experience integrating <b>CCaaS platforms<\/b> (Genesys, Five9, Amazon Connect, etc.) is a plus.<\/li><li>Excellent communication skills, both written and verbal, with ability to present to internal and external stakeholders.<\/li><li>Proven ability to organize and prioritize projects in fast-paced environments.<\/li><li>Strong customer service disposition, professionalism, and demonstrated business acumen.<\/li><\/ul><p><\/p><p><b>Join us and be part of this journey towards greater opportunities and brighter futures.<\/b><\/p>\",\"ats_external_id\":\"R1696902\",\"location\":\"Medellin, Antioquia\",\"job_type\":\"full_time\",\"salary\":\"8752065.7\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-03-27T07:57:46.308+08:00\",\"created_at\":\"2026-02-21T02:03:57.917+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDEyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Bello-Niquia---Diagonal-55-37-41-Nivel-3-Centro-Comercial-Estacin-Niqua\/AI-Solution-Architect---Conversational-Platforms_R1696902\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0b7f226bb540000\",\"descriptor\":\"Concentrix CX Colombia S.A.S.\",\"reference_id\":\"WCO06\",\"organization_reference_id\":\"WCO06\"},\"location\":{\"city\":\"Medellin\",\"state\":\"Antioquia\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"51050\",\"primary_location\":{\"id\":\"CO-MED-DIAGO-01\",\"wid\":\"b2d8dc058e59101d479ca1b1f5030000\",\"descriptor\":\"COL Medellin - Bello Niquia - Diagonal 55 #37-41 Nivel 3 Centro Comercial Estaci\u00f3n Niqu\u00eda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"paulina.luna@concentrix.com\"},\"first_name\":\"Luna, Paulina\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"103503816\",\"wid\":\"a4579507f4991010649c6969f84f0000\",\"descriptor\":\"Paulina Luna (103503816)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0504\",\"descriptor\":\"Sr. Solution Architect I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361321\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Bello-Niquia---Diagonal-55-37-41-Nivel-3-Centro-Comercial-Estacin-Niqua\/AI-Solution-Architect---Conversational-Platforms_R1696902\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Bello-Niquia---Diagonal-55-37-41-Nivel-3-Centro-Comercial-Estacin-Niqua\/AI-Solution-Architect---Conversational-Platforms_R1696902\/apply\",\"job_requisition_id\":\"R1696902\"}],\"organizations\":[{\"wid\":\"2fe17f887cb1100efc77baf52cf90000\",\"descriptor\":\"22961 - Opexother - 980004783\",\"reference_id\":\"980004783\",\"custom_reference_id\":\"980004783\",\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0b7f226bb540000\",\"descriptor\":\"Concentrix CX Colombia S.A.S.\",\"reference_id\":\"WCO06\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO06\"},{\"wid\":\"7018cd47a94a100751db08b09c3b0000\",\"descriptor\":\"(CORP) GPO ixHello\",\"reference_id\":\"GPOIXBOT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c45841468385100efd1b6f0df53b0000\",\"descriptor\":\"W0ZUQS Gpo Airline Chatbot\",\"reference_id\":\"W0ZUQS\",\"custom_reference_id\":\"W0ZUQS\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jagadeesh.periasamy@concentrix.com\"},\"first_name\":\"Jagadeesh Periasamy (100367031)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1696902\",\"wid\":\"5dd38356bdf71014ffcc005e954a0000\",\"descriptor\":\"AI Solution Architect \u2013 Conversational Platforms\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>#LATAMCNX<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1260\",\"campaign_id\":\"14113\",\"campaign_title\":\"Product Manager (TCF) R1706046\",\"campaign_type\":\"job_application\",\"job_title\":\"Junior Qualtrics Functional Consultant\",\"street\":\"PHL Quezon City - EXXA Tower, 7th floor\",\"address\":\"PHL Quezon City - EXXA Tower, 7th floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We are looking for a tech-savvy, detail-oriented Junior Qualtrics Functional Consultant to join our team. In this role, you won't just be \\\"building surveys\\\"\u2014you\u2019ll be architecting Experience Management (XM) solutions that help our clients turn human sentiment into actionable data.\\nAs a Junior Consultant, you will bridge the gap between business requirements and technical execution. You\u2019ll work closely with senior architects to design, build, and deploy sophisticated research projects using the Qualtrics XM Platform.\\nKey Responsibilities\\n\u2022\\nPlatform Configuration: Build complex surveys using advanced logic (Branching, Pipelined Text, Display Logic) and manage the distribution process across multiple channels.\\n\u2022\\nRequirement Gathering: Assist in workshops to understand client needs and translate them into functional technical specifications.\\n\u2022\\nData Management & Reporting: Design real-time CX\/EX dashboards and Vocalize reports to ensure stakeholders can easily interpret their data.\\n\u2022\\nPlatform Integration: Support the integration of Qualtrics with third-party systems (like Salesforce, Microsoft Dynamics, or Slack) using APIs and workflows.\\n\u2022\\nQuality Assurance: Conduct rigorous UAT (User Acceptance Testing) to ensure all survey flows and data triggers function perfectly before go-live.\\n\u2022\\nClient Support: Provide troubleshooting and \\\"how-to\\\" guidance to end-users on platform features and best practices.\\nRequired Skills & Qualifications\\nCategory\\nRequirement\\nEducation\\nBachelor\u2019s degree in Business, Data Analytics, Psychology, IT, or a related field.\\nTechnical Aptitude\\nFamiliarity with SaaS platforms; a \\\"tinkerer\\\" mindset with an interest in low-code\/no-code solutions.\\nAnalytical Skills\\nBasic understanding of research methodology and data analysis (e.g., NPS, CSAT, or T-Tests).\\nCommunication\\nAbility to explain technical concepts to non-technical stakeholders clearly and with empathy.\\nWeb Basics\\nFoundational knowledge of HTML\/CSS and JavaScript is a massive plus (for survey styling and custom functionality).\\nWhat Makes You a Great Fit?\\n\u2022\\nYou\u2019re a Problem Solver: You don\u2019t just report a bug; you enjoy digging into the logic to find out why it happened.\\n\u2022\\nYou\u2019re Detail-Obsessed: You notice the typo in the footer and the slight misalignment in the dashboard widget.\\n\u2022\\nContinuous Learner: You are eager to pursue Qualtrics Certifications (Platform Essentials, CoreXM, CustomerXM).\\nWhy This Role?\\nThis is a high-growth path. Experience Management is one of the fastest-growing sectors in tech. You will gain exposure to diverse industries\u2014from retail to healthcare\u2014and learn how the world's biggest brands keep their customers happy.\\nNote: Prior experience with Qualtrics is a plus, but if you have a strong background in another CRM or survey tool (like Salesforce or Medallia), we want to talk to you!\",\"long_description\":null,\"ats_external_id\":\"R1706046\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-29T05:24:14.684+08:00\",\"created_at\":\"2026-02-20T18:07:15.270+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDExMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-7th-floor\/Junior-Qualtrics-Functional-Consultant_R1706046\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-EXXAT-04\",\"wid\":\"740544c0a47f016450399d901f119668\",\"descriptor\":\"PHL Quezon City - EXXA Tower, 7th floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0011\",\"descriptor\":\"Product Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361246\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-7th-floor\/Junior-Qualtrics-Functional-Consultant_R1706046\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-7th-floor\/Junior-Qualtrics-Functional-Consultant_R1706046\/apply\",\"job_requisition_id\":\"R1706046\"}],\"organizations\":[{\"wid\":\"f9af6d726098015cae566b203c0690c2\",\"descriptor\":\"COGS (SITE) Ops Support Billable Direct\",\"reference_id\":\"OPSSPPTBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f1ebc11259b3101b0117ba6684e70000\",\"descriptor\":\"W0ZWTF BlinkCX\",\"reference_id\":\"W0ZWTF\",\"custom_reference_id\":\"W0ZWTF\",\"company_reference_id\":null},{\"wid\":\"4eedbb4d1fc3101a86307bbbf2940000\",\"descriptor\":\"24110 - CONCENTRIX - 980005845\",\"reference_id\":\"980005845\",\"custom_reference_id\":\"980005845\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"johnpaul.rallos1@concentrix.com\"},\"first_name\":\"John Rallos (103144987)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1706046\",\"wid\":\"09ef53328614101532798921b9960000\",\"descriptor\":\"Junior Qualtrics Functional Consultant\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"542\",\"campaign_id\":\"93\",\"campaign_title\":\"SU - Bol - Highway\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker voor een bekende Nederlandse webwinkel (HIGHWAY)\",\"street\":\"Higway\",\"address\":\"Higway\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo District\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerkers\u00a0gezocht!\u00a0\u00a0\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">Als klantenservicemedewerker zul je klantenservice verlenen aan een van de grootste webwinkels van Nederland (meer dan 9 miljoen klanten). Je zult <strong>telefonisch en per chat<\/strong> klantenservice verlenen. Het doel is om de klanten te helpen, te adviseren en de webwinkel zo goed mogelijk te representeren. Om te leren hoe je een uitstekende klantenservicemedewerker moet zijn, zul je eerst een training van drie (3) weken volgen.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Functie eisen<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Minimale leeftijd van 18 jaar;<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal <strong><u>afgerond <\/u><\/strong>middelbare opleiding of daaraan gelijkgesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Goede beheersing van de Nederlandse taal, zowel in woord als geschrift;<\/p>\\n<\/li>\\n<li>\\n<p>Goede sociale en communicatieve vaardigheden;<\/p>\\n<\/li>\\n<li>\\n<p>Uitstekende computervaardigheden;<\/p>\\n<\/li>\\n<li>\\n<p>Goede typevaardigheden (minimaal 200 aanslagen per minuut)<\/p>\\n<\/li>\\n<li>\\n<p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Klantgericht en stressbestendig;<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over eigen smarttelefoon;<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over internet thuis (indien calamiteiten zich een keer voordoen en je van huis uit moet werken);<\/p>\\n<\/li>\\n<li>\\n<p>Verklaring van goed gedrag kunnen overleggen<\/p>\\n<\/li>\\n<li>\\n<p>Beschikbaar zijn maandag t\/m zondag tussen 03:00 AM en 21:00 PM (<strong>tenminste twee keer<\/strong> <strong>per week<\/strong> <strong>vanaf 03:00uur<\/strong> beschikbaar zijn en tenminste <strong>drie keer per week<\/strong> <strong>tot 21:00uur<\/strong> beschikbaar zijn)<\/p>\\n<\/li>\\n<li>\\n<p>Verplicht beschikbaar zijn in het weekend<\/p>\\n<\/li>\\n<li>\\n<p>Je wordt max 8.5 uur per dag ingeroosterd en maximaal 6 dagen per week.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Werktijden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Eerst drie (3) weken training (betaald training) van maandag t\/m vrijdag van 07:00 tot 15:30uur.<\/p>\\n<\/li>\\n<li>\\n<p>Na de training verplicht beschikbaar zijn van maandag t\/m zondag tussen 03:00 en 21:00uur (minimale beschikbaarheid van 40uren per week opgeven)<\/p>\\n<\/li>\\n<li>\\n<p>Je zult minimaal 32uur per week en maximaal 40uur per week ingeroosterd worden<\/p>\\n<\/li>\\n<li>\\n<p>Alvorens je doorgestuurd kan worden naar de training, zal je eerst enkele vereiste instroomtoetsen moeten maken op kantoor bij afdeling Recruitment.<\/p>\\n<\/li>\\n<li>\\n<p>Indien de toetsen goed gemaakt zijn, zal je daarna ook een sollicitatiegesprek voeren met een teamcaptain van het project.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Wat wij bieden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Een bruto uurloon van &euro;2.46 per uur (uitbetaling naar keuze in SRD of EURO).<br \/><br \/>Bij minimaal 6 maanden (aantoonbare) contactcenterervaring een hoger startloon<\/p>\\n<\/li>\\n<li>\\n<p>Reiskostenvergoeding van &euro;2.90 per werkdag<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatigheidstoelage van 50% op je uurloon, op de uren voor 06:00uur en een onregelmatigheidstoelage van 100% op je werkuren op zon- en nationale (Surinaamse) feestdagen.<\/p>\\n<\/li>\\n<li>\\n<p>Loyaliteitsbonus van &euro;50 bij 3, 6 en 12 maanden. Na een jaar indienst elke 6 maanden een loyaliteitsbonus van &euro;75<\/p>\\n<\/li>\\n<li>\\n<p>Referral bonus tot &euro;130 per aanbevolen kandidaat<\/p>\\n<\/li>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een full-time (betaald training) van 20 werkdagen<\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend training en coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering <em>(Azpas Basis, 2de klasse ligging, zilver pakket)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (1 keer per jaar uitbetaald in de maand juli) (bruto 96% van je gemiddeld bruto maandloon)<\/p>\\n<\/li>\\n<li>\\n<p>Toegang tot onze online Concentrix University&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Solliciteer direct!<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Spreekt deze functie jou aan? Klik dan gauw op <strong>\\\"apply now\\\"<\/strong> of <strong>\\\"solliciteer nu\\\"<\/strong> en volg de verdere stappen om direct te kunnen solliciteren. We kunnen niet wachten om met jou samen te werken!<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"665802995\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T01:59:11.530+02:00\",\"created_at\":\"2026-02-20T16:49:40.028+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mw?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1261\",\"campaign_id\":\"14110\",\"campaign_title\":\"Associate Manager, B2B Sales R1705582\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Manager, B2B Sales\",\"street\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"address\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55188\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul>\",\"ats_external_id\":\"R1705582\",\"location\":\"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-03-27T07:59:09.219+08:00\",\"created_at\":\"2026-02-20T16:04:15.896+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDExMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate-Manager--B2B-Sales_R1705582\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55188\",\"primary_location\":{\"id\":\"MY-KUA-MENAR-01\",\"wid\":\"60055988426e101dbf065e438b0a0000\",\"descriptor\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3274\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361185\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate-Manager--B2B-Sales_R1705582\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate-Manager--B2B-Sales_R1705582\/apply\",\"job_requisition_id\":\"R1705582\"}],\"organizations\":[{\"wid\":\"7a24c2d7913710016d13b9ab12c30000\",\"descriptor\":\"W0ZXX7 MICROSOFT P_VDS KL PRD\",\"reference_id\":\"W0ZXX7\",\"custom_reference_id\":\"W0ZXX7\",\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nida.samreen@concentrix.com\"},\"first_name\":\"Nida Samreen (103297567)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1705582\",\"wid\":\"9f777106f5ef1014da51f022086e0000\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years proven work experience in a sales role<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1262\",\"campaign_id\":\"14105\",\"campaign_title\":\"Operations Manager I R1707943\",\"campaign_type\":\"job_application\",\"job_title\":\"Delivery Manager (vestiging Highway)\",\"street\":\"SUR Paramaribo- Pandit Paltan Tewarieweg 159\",\"address\":\"SUR Paramaribo- Pandit Paltan Tewarieweg 159\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":null,\"country\":\"Suriname\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<p>Ben jij een resultaatgerichte leider die zonder moeite kan schakelen tussen verschillende (internationale) opdrachtgevers? Voor onze vestiging te Highway zijn we op zoek naar een nieuwe Delivery Manager. Je gaat in deze rol de klanttevredenheid en performance optimaliseren binnen een wereldwijd opererende organisatie!<\/p><p><\/p><p><\/p><h1><b>Meer over deze functie<\/b><\/h1><p>Als Delivery Manager bij Concentrix sta jij aan het roer van de gaafste merken ter wereld. Je spot kansen voordat anderen ze zien, schakelt razendsnel en haalt het maximale uit je team. Geen dag is hetzelfde: je optimaliseert processen, motiveert je team en overtreft klantverwachtingen. En als reizen jouw ding is, zit je hier goed! We zijn actief in meerdere landen: van Suriname en Cura\u00e7ao tot steden door heel Europa, jij maakt impact waar het gebeurt. Jouw focus ligt op onder andere:<\/p><p><\/p><ul><li><p><b>Leiderschap: <\/b>Jij inspireert en stuurt je team, waardoor ze groeien en samen topprestaties kunnen leveren.<\/p><\/li><li><p><b>Operationele flow:<\/b> Met de juiste mensen op de juiste plek zorg jij voor een effici\u00ebnte planning en soepele processen.<\/p><\/li><li><p><b>Klantrelatie:<\/b> Jij zorgt voor een goede relatie met de klant en dat verwachtingen worden overtroffen.<\/p><\/li><li><p><b>Data &amp; prestaties:<\/b> Jij vertaalt cijfers naar de juiste strategische acties en weet precies hoe je KPI\u2019s kunt verbeteren.<\/p><\/li><li><p><b>Financieel inzicht:<\/b> Je bewaakt kosten en vindt slimme manieren om effici\u00ebnt te werken zonder in te leveren op kwaliteit.<\/p><\/li><li><p><b>Kwaliteit &amp; compliance:<\/b> Jij zorgt ervoor dat alles voldoet aan de wet- en regelgeving.<\/p><\/li><\/ul><p><\/p><p><\/p><h1><b>Wat bieden wij<\/b><\/h1><ul><li>Een<b> marktconform salaris<\/b> en een <b>jaarlijkse prestatiebonus<\/b>;<\/li><li><b>20 vakantiedagen<\/b> (bij een fulltime contract)<\/li><li>Een <b>laagdrempelige organisatie<\/b> waardoor je snel kunt schakelen met medewerkers en het directieteam om over jouw visie in gesprek te gaan;<\/li><li>Veel ruimte voor eigen initiatieven en waar <b>jouw mening telt<\/b>;<\/li><li>Werken met een <b>super divers team<\/b>, van Gen Z en Millenials tot aan Boomers. Allemaal met hetzelfde doel voor ogen: goed resultaat voor de klant;<\/li><li>Hele <b>vette development dagen<\/b> waarin je met jouw collega\u2019s samen werkt aan de toekomst!<\/li><\/ul><p><\/p><p><\/p><h1><b>Wie wij zoeken<\/b><\/h1><ul><li><p>Je hebt een hbo- of wo-werk- en denkniveau.<\/p><\/li><li><p>Ervaring als manager in de contactcenterbranche.<\/p><\/li><li><p>Inzicht in klantcontact en kanaalontwikkelingen.<\/p><\/li><li><p>Ervaring met projectmanagement.<\/p><\/li><li><p>Helder en overtuigend kunnen presenteren en communiceren.<\/p><\/li><li><p>In een veeleisende omgeving blijf je kalm en houd je overzicht.<\/p><\/li><\/ul><p><\/p><p><\/p><h1><b><span>Solliciteer direct!<\/span><\/b><\/h1><p><span>Zie jij jezelf wel werken in deze functie? Klik op onderstaande knop om direct te solliciteren. <\/span><\/p><p><\/p><p><\/p><h1><b><span>Over Concentrix<\/span><\/b><\/h1><p><span>Concentrix is een wereldwijde leider in technologie en services die topmerken helpt groeien met innovatieve oplossingen in 70&#43; landen. We worden erkend als een van de beste werkgevers en bieden volop kansen voor groei en ontwikkeling. We bieden gelijke kansen aan iedereen, ongeacht achtergrond of identiteit, en streven naar een inclusieve werkomgeving. Als Delivery Manager word je onderdeel van een team van game-changers die toonaangevende merken toekomstbestendig maken.<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p>\",\"ats_external_id\":\"R1707943\",\"location\":\"Paramaribo, Paramaribo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.663+08:00\",\"created_at\":\"2026-02-20T02:04:04.945+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDEwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Pandit-Paltan-Tewarieweg-159\/Delivery-Manager--vestiging-Highway-_R1707943\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Paramaribo\",\"state\":null,\"country\":{\"wid\":\"d70bb669e3ef4bfc8ebe25143441fd64\",\"iso2\":\"SR\",\"iso3\":\"SUR\",\"descriptor\":\"Suriname\",\"iso_numeric\":\"740\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SR-PAR-PANDI-01\",\"wid\":\"e07c30051fc210205b30f3f9936a0000\",\"descriptor\":\"SUR Paramaribo- Pandit Paltan Tewarieweg 159\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sunayna.autar@concentrix.com\"},\"first_name\":\"Autar, Sunayna Alisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102519172\",\"wid\":\"da7d7d2449a210103cabe9a792ef0005\",\"descriptor\":\"Gilliano Sastroredjo (102519172)\"},{\"id\":\"102519502\",\"wid\":\"da7d7d2449a2101033a9478fddc80005\",\"descriptor\":\"Chaiya Changoer (102519502)\"},{\"id\":\"102519500\",\"wid\":\"da7d7d2449a2101033a958591fa10004\",\"descriptor\":\"Christy Djasmadi (102519500)\"},{\"id\":\"102519208\",\"wid\":\"da7d7d2449a210103cac948f44480001\",\"descriptor\":\"Sunayna Autar (102519208)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361136\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Pandit-Paltan-Tewarieweg-159\/Delivery-Manager--vestiging-Highway-_R1707943\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Pandit-Paltan-Tewarieweg-159\/Delivery-Manager--vestiging-Highway-_R1707943\/apply\",\"job_requisition_id\":\"R1707943\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mirzano.heikerk@concentrix.com\"},\"first_name\":\"Mirzano Heikerk (102520451)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707943\",\"wid\":\"95ac2727c6061015009f377702300000\",\"descriptor\":\"Delivery Manager (vestiging Highway)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1263\",\"campaign_id\":\"14100\",\"campaign_title\":\"Specialist, Sales Development R1707163\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Development - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul><p><\/p><p><b>Candidate profile<\/b><\/p><ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul><p><\/p><p><b>Internal Career Path Policies<\/b><\/p><ul><li><b>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/b><\/li><li><b>Required tenure: 6 months.<\/b><\/li><li><b>Required performance: <\/b>KPIs or goals on target for the business unit to which they belong in the last <b>3-month period (not average).<\/b><\/li><li><b>Must not have active disciplinary actions.<\/b><\/li><li><b>The game-changer may participate in only one process at a time.<\/b><\/li><li><b>Comply with the learning paths of the Corporate University.<\/b><\/li><li><b>Must remain at least 6 months in the position to which he\/she was recently promoted, <\/b>to be able to apply for another call.<\/li><li>If you were evaluated by the PC psychologist for a vacancy and you were not selected, <b>you must wait at least 2 months to reapply for that same position from which you did not pass<\/b><\/li><li><b>The process is performed and\/or outside working hours, <\/b>which means that the game-changer should be available in his free time in case we require it.<\/li><li>Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/li><\/ul>\",\"ats_external_id\":\"R1707163\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"5242720\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-04-01T14:56:29.006+08:00\",\"created_at\":\"2026-02-20T02:04:00.663+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDEwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-Development---Bilingual_R1707163-1\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"102600272\",\"wid\":\"da7d7d2449a21010318d883ac2c00002\",\"descriptor\":\"Kelly Sanchez (102600272)\"},{\"id\":\"102597802\",\"wid\":\"da7d7d2449a2101031e06049e7da0000\",\"descriptor\":\"Andrea Marquez Realez (102597802)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"103262281\",\"wid\":\"960489194f421001ac6f0fee35970000\",\"descriptor\":\"Karen Saray Pi\u00f1a Aroca (103262281)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"},{\"id\":\"102598503\",\"wid\":\"da7d7d2449a2101031ba786290810001\",\"descriptor\":\"Carlos Gochez Ramos (102598503)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361003\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-Development---Bilingual_R1707163-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-Development---Bilingual_R1707163-1\/apply\",\"job_requisition_id\":\"R1707163\"}],\"organizations\":[{\"wid\":\"ad6658a0dd1910057c2a29e6135f0000\",\"descriptor\":\"9838 - Microsoft - S00013681\",\"reference_id\":\"S00013681\",\"custom_reference_id\":\"S00013681\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8e0a68a0a3d6100580c9e88acac00000\",\"descriptor\":\"W0ZJ31 Microsoft Premier Services Nal\",\"reference_id\":\"W0ZJ31\",\"custom_reference_id\":\"W0ZJ31\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"diana.cely@concentrix.com\"},\"first_name\":\"Carolina Cely Strauch (103126126)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707163\",\"wid\":\"1a8a127c40e21014ae5d13f1db9f0000\",\"descriptor\":\"Specialist, Sales Development - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"355\",\"campaign_id\":\"622\",\"campaign_title\":\"DeLonghi | Finnish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Specialist with Finnish\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Your responsibilities<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Customer Support: Assist customers with all kinds of inquiries and provide top-notch service before and after their purchases.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Product Advice: Share expert advice and offer personalized product comparisons, helping customers make smart purchasing decisions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Call Handling: Manage inbound and outbound calls, always aiming for clarity, efficiency, and customer satisfaction.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Data &amp; Documentation: Keep things running smoothly by managing customer data, records, and documentation with precision.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tech Troubleshooting: Help customers solve technical issues quickly and effectively.<\/p>\\n<\/li>\\n<\/ul>\\n<h2>Our requirements<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Finnish (C1 level, both written and spoken)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>English Proficiency (B2 level) &ndash; You&rsquo;ll need to collaborate with our international team and participate in training.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tech Skills: Strong knowledge of MS Office and the ability to quickly adapt to new tech tools and systems.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communication &amp; Organizational Skills: You excel at communicating clearly, staying organized, and managing multiple tasks efficiently.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A Customer-First Mindset: You&rsquo;re approachable, empathetic, and eager to solve problems and make a positive impact on customer experiences.<\/p>\\n<\/li>\\n<\/ul>\\n<h3>Optional<\/h3>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in customer service (especially in e-commerce, tech support, or pre\/post-sales roles).<\/p>\\n<\/li>\\n<\/ul>\\n<h2>What we offer<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work in Style: A modern, sleek office located at Global Office Park in the heart of Katowice.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Amazing Benefits: Private healthcare (LuxMed), life insurance, MyBenefit cafeteria, integration events, and more.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Referral Perks: Get rewarded for referring friends to join our awesome team.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>International Vibes: Work alongside a friendly, multicultural team that supports and collaborates globally.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Career Growth: With us, you&rsquo;re not just another employee &ndash; you&rsquo;re part of a team that&rsquo;s invested in your growth and success. Plenty of opportunities to climb the career ladder!<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"3376561150\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"9000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-22T00:59:03.283+01:00\",\"created_at\":\"2026-02-18T13:57:44.174+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"356\",\"campaign_id\":\"621\",\"campaign_title\":\"Vonage | English | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Specialist with English Language Skills for US Market (m\/f)\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong><span data-contrast=\\\"auto\\\">What You'll Do:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Seal the Deal:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Identify&nbsp;and win over new customers, building long-term relationships along the way.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Pitch Perfect:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Deliver compelling sales presentations and negotiate in English like a pro.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Needs Navigator:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Understand customer needs and craft tailor-made offers that resonate.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Closer Extraordinaire:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Close deals and negotiate terms with finesse.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Collaborate &amp; Conquer:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Work closely with marketing and tech teams to ensure top-notch service.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Market Maven:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Stay ahead of the competition by keeping a pulse on market trends and opportunities.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What You Bring:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Linguistic Prowess:<\/span><\/strong><span data-contrast=\\\"auto\\\"> Fluent in English, both spoken and written<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Communication Skills:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Exceptional negotiation and interpersonal abilities.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Self-Starter:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Proactive, independent, and&nbsp;a team&nbsp;player.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Student-Friendly:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Great opportunity&nbsp;for students looking to gain professional experience.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Industry Insight:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Experience in telecommunications or IT is a plus.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong>US Market Orientation<\/strong>: Availability to work onsite from our office in Szczecin during night hours (until 1 AM).<\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What We Offer:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Competitive Pay:<\/span><\/strong><span data-contrast=\\\"auto\\\"> Attractive base salary with a performance-based bonus system (up to 4000 PLN)<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Growth Opportunities:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Access to professional development and training.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Dynamic Environment:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Be part of a vibrant, international team.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Supportive Culture:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Work in a friendly atmosphere with experienced colleagues.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"1430333381\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"32.68\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-05-06T10:24:08.566+02:00\",\"created_at\":\"2026-02-18T10:18:36.506+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"197\",\"campaign_id\":\"588\",\"campaign_title\":\"CAK\/ Dutch\/ Sofia\/ in NL\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Coordinator with Dutch\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Wij zoeken jou!<\/strong><\/p>\\n<p><strong>Een gloednieuwe kans wacht op je!<\/strong><\/p>\\n<p>Ben je gepassioneerd over het leveren van uitstekende klantenservice in een dynamische omgeving en zoek je een plek waar jouw vaardigheden echt een verschil kunnen maken? Dan hebben wij de perfecte functie voor je!<\/p>\\n<p><strong>Functieomschrijving:<\/strong><\/p>\\n<p>Kruip in de rol van Klantenserviceco&ouml;rdinator en draag bij aan onze missie in het beheer van belangrijke regelingen zoals de Zorgverzekeringswet (Zvw), de Sociale Ondersteuningswet (Wmo) en de Wet Langdurige Zorg (Wlz) Je behandelt belangrijke vragen en hebt direct invloed op de klanttevredenheid en de kwaliteit van de dienstverlening.<\/p>\\n<p><strong>Belangrijkste verantwoordelijkheden:<\/strong><\/p>\\n<ul>\\n<li>Klantcontact: Telefoongesprekken afhandelen over openstaande saldi, automatische incasso's en wijzigingen in de regelingen voor Wmo en Wlz<\/li>\\n<li>Effici&euml;nte verwerking: Schriftelijke verzoeken voor updates van rekeninggegevens verwerken en zorg dragen voor het verwerken van automatische incasso's<\/li>\\n<li>Uitstekende service leveren: Klantenservice van topkwaliteit bieden en een hoge mate van administratieve nauwkeurigheid hanteren<\/li>\\n<\/ul>\\n<p><strong>Ideale kandidaat:<\/strong><\/p>\\n<ul>\\n<li>Uitstekende taalvaardigheid: Vloeiend Nederlands (zowel mondeling als schriftelijk) en een goede beheersing van het Engels<\/li>\\n<li>Uitzonderlijke communicatieve vaardigheden: het vermogen om idee&euml;n helder en boeiend over te brengen.<\/li>\\n<li>Technisch onderlegd: je bent vertrouwd met diverse computerprogramma's en -tools<\/li>\\n<li>Georganiseerd en analytisch: besluitvaardigheid en analytische vermogen helpt je om op de zaken vooruit te lopen<\/li>\\n<li>Klantgerichte houding: &nbsp;een positieve instelling en focus op het leveren van uitstekende klanttevredenheid<\/li>\\n<li>Waardevolle ervaring: Hoewel eerdere ervaring een \u200b\u200bpluspunt is, is leergierigheid en de wil om te groeien iets wat voor ons echt telt<\/li>\\n<\/ul>\\n<p><strong>Wat bieden wij u? Wij:<\/strong><\/p>\\n<ul>\\n<li>Concurrerend salaris<\/li>\\n<li>Standaard werktijden<\/li>\\n<li>Gunstige kantoorlocatie, dicht bij bushaltes en de metro<\/li>\\n<li>Uitgebreide initi&euml;le training en onboarding (volledig door ons betaald)<\/li>\\n<li>Professionele ontwikkelings- en loopbaanbegeleidingsprogramma's om de stappen in de gewenste ontwikkeling in kaart te brengen<\/li>\\n<li>Initiatieven voor gezondheid en welzijn<\/li>\\n<li>Verhuisvergoeding indien nodig (accommodatie en reiskosten)<\/li>\\n<li>Enkele van de extra voordelen zijn: ziektekosten- en levensverzekering, multisportpas, reiskostenvergoeding, bonus voor belangrijke levensgebeurtenissen, extra betaald verlof voor opleidingen, kortingen voor medewerkers, bedrijfsevenementen en nog veel meer<\/li>\\n<li>U waardeert onze waarden van erkenning, integriteit, eenheid en betrokkenheid, en u bent enthousiast om ook het \\\"wow\\\"-effect te cre&euml;ren. Meer dan uw achtergrond, zijn het uw motivatie en persoonlijkheid die ervoor zorgen dat u deel uitmaakt van onze leuke community.<\/li>\\n<\/ul>\\n<p><strong><em><span style=\\\"background-color: #ffffff;\\\">Voor expats is wonen in Sofia bijzonder eenvoudig. De stad heeft een groot aanbod aan betaalbare, vaak gemeubileerde appartementen, waardoor je snel en zonder gedoe een geschikte woning vindt<\/span><\/em><\/strong><\/p>\\n<p>Let op: niet-EU ingezetenen moeten een geldige werkvergunning in Bulgarije hebben om in aanmerking te komen voor een baan.<\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"2941470139\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-27T16:40:14.611+03:00\",\"created_at\":\"2026-02-17T13:15:24.379+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"447\",\"campaign_id\":\"2918\",\"campaign_title\":\"GTM - Hebrew - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Hebrew Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Hebrew&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"1011104697\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:07.310+04:00\",\"created_at\":\"2026-02-17T11:17:53.580+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE4?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"448\",\"campaign_id\":\"2917\",\"campaign_title\":\"GTM - Turkish - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Turkish Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Turkish&nbsp; and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"3515359344\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T03:59:13.435+04:00\",\"created_at\":\"2026-02-17T11:16:32.921+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE3?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"449\",\"campaign_id\":\"2916\",\"campaign_title\":\"GTM - Russian - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Russian Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Russian&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"2065287523\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T03:59:13.421+04:00\",\"created_at\":\"2026-02-17T11:15:07.522+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE2?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1264\",\"campaign_id\":\"14070\",\"campaign_title\":\"Sr. Team Leader, Operations R1706920\",\"campaign_type\":\"job_application\",\"job_title\":\"Chef de projet Bilingue\",\"street\":\"CIV Abidjan - Plateau, Immeuble Le Workshop Quartier Indeni\u00e9\",\"address\":\"CIV Abidjan - Plateau, Immeuble Le Workshop Quartier Indeni\u00e9\",\"city\":\"Abidjan\",\"state\":null,\"postal_code\":\"7171\",\"region\":null,\"country\":\"C\u00f4te d'Ivoire\",\"short_description\":\"The Sr Team Leader is responsible for the day-to-day supervision of a group of call center associates and serves as a mentor and coach to a group of Team Leaders. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability of both associates and team leaders.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Lead Team Members, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Coach direct reports on their performance on a regular basis to ensure performance metrics are achieved<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Communicate expectations to employees and provide timely updates and changes<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide subject matter expertise in handling escalated customer calls as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage team metrics and retention goals. Participate in discussions about reasons for attrition and root cause. Team with Site Leadership to develop actions to reduce attrition where possible. Provide feedback to team members on both call coaching and other daily performance and behavioral activities<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Stay current on internal work processes, policies and procedures. Attend required manager development training<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Complete shift-wide projects that aim to increase productivity, quality or other KPI<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Promote the Company&#39;s values through both behavior and attitude, including being an advocate for your team members<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s degree in related field with four to six years of experience (with at least one year of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication skills, both written and verbal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule\u00a0\u00a0<\/p><p><\/p><h2>Career Framework Role<\/h2><p><\/p><p>Receives assignments as objectives with goals and processes in which to meet the goals.\u00a0 Interacts with Team Managers\/Leaders\/Supervisors and team members, other functional areas, management, and outside vendors to complete objectives.\u00a0 Set priorities for Team Managers\/Leaders\/Supervisors and team members , and coordinates and supervises the daily activities.\u00a0 In charge of handling large and \/ or multiple lines of business.\u00a0\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager and\/or director.\u00a0 Depending on the size of the program may act as an Operations Manager.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1706920\",\"location\":\"Abidjan\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.619+08:00\",\"created_at\":\"2026-02-17T02:03:59.081+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CIV-Abidjan---Plateau-Immeuble-Le-Workshop-Quartier-Indeni-6-rue-des-Sambas\/Superviseur-Senior-Bilingue_R1706920\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Abidjan\",\"state\":null,\"country\":{\"wid\":\"4bc79a4526e4459d93db166b02d214db\",\"iso2\":\"CI\",\"iso3\":\"CIV\",\"descriptor\":\"C\u00f4te d'Ivoire\",\"iso_numeric\":\"384\"},\"postal_code\":\"7171\",\"primary_location\":{\"id\":\"CI-ABI-LEWOR-01\",\"wid\":\"67c6ce5ee10b101d8700586e51d90000\",\"descriptor\":\"CIV Abidjan - Plateau, Immeuble Le Workshop Quartier Indeni\u00e9\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"marielle.attoumo@concentrix.com\"},\"first_name\":\"Attoumo, Marielle Ange Yasmina Ezouma\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560626\",\"wid\":\"da7d7d2449a2101032cacf3b1d620001\",\"descriptor\":\"Yves Bi Kanon Doh Tie (102560626)\"},{\"id\":\"102568168\",\"wid\":\"da7d7d2449a21010329bbbcbd3690002\",\"descriptor\":\"Marielle Ange Yasmina Ezouma Attoumo (102568168)\"},{\"id\":\"102547842\",\"wid\":\"da7d7d2449a2101033119e655f0e0000\",\"descriptor\":\"Oi Kouadio Basile Kouadio (102547842)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0630\",\"descriptor\":\"Sr. Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369896\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CIV-Abidjan---Plateau-Immeuble-Le-Workshop-Quartier-Indeni-6-rue-des-Sambas\/Superviseur-Senior-Bilingue_R1706920\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CIV-Abidjan---Plateau-Immeuble-Le-Workshop-Quartier-Indeni-6-rue-des-Sambas\/Superviseur-Senior-Bilingue_R1706920\/apply\",\"job_requisition_id\":\"R1706920\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"guyroland.tano@concentrix.com\"},\"first_name\":\"Guy-Roland Kouassi Tano (102551382)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1706920\",\"wid\":\"a67c750e59b210140f8382e9c83a0000\",\"descriptor\":\"Chef de projet Bilingue\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"450\",\"campaign_id\":\"2915\",\"campaign_title\":\"GTM - Portuguese - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Portuguese Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Portuguese&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"1608184855\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-06T13:40:20.090+04:00\",\"created_at\":\"2026-02-16T20:37:52.513+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE1?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"451\",\"campaign_id\":\"2914\",\"campaign_title\":\"GTM - Arabic - Hurghada\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Arabic Speakers - Hurghada\",\"street\":null,\"address\":null,\"city\":\"Hurghada\",\"state\":\"Red Sea Governorate\",\"postal_code\":null,\"region\":\"Hurghada\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Arabic&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"4115340548\",\"location\":\"Hurghada, Hurghada\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T03:59:13.407+04:00\",\"created_at\":\"2026-02-16T20:35:51.908+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE0?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"452\",\"campaign_id\":\"2912\",\"campaign_title\":\"GTM - Arabic - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Arabic Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Arabic&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"640689010\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:07.304+04:00\",\"created_at\":\"2026-02-16T20:32:25.847+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEy?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"453\",\"campaign_id\":\"2911\",\"campaign_title\":\"GTM - German - Hurghada\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 German Speakers - Hurghada\",\"street\":null,\"address\":null,\"city\":\"Hurghada\",\"state\":\"Red Sea Governorate\",\"postal_code\":null,\"region\":\"Hurghada\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in German&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"1655679821\",\"location\":\"Hurghada, Hurghada\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:07.297+04:00\",\"created_at\":\"2026-02-16T20:30:48.063+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEx?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"454\",\"campaign_id\":\"2910\",\"campaign_title\":\"GTM - German - Alexandria\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 German Speakers - Alexandria\",\"street\":null,\"address\":null,\"city\":\"Alexandria\",\"state\":\"Alexandria Governorate\",\"postal_code\":null,\"region\":\"Alexandria\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in German&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"853036782\",\"location\":\"Alexandria, Alexandria\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T03:59:13.625+04:00\",\"created_at\":\"2026-02-16T20:22:50.394+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEw?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"455\",\"campaign_id\":\"2909\",\"campaign_title\":\"GTM - German - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 German Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in German&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"2523032816\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:07.291+04:00\",\"created_at\":\"2026-02-16T20:21:10.906+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA5?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"456\",\"campaign_id\":\"2907\",\"campaign_title\":\"GTM - Spanish - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Spanish Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Spanish&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"3510607402\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:07.284+04:00\",\"created_at\":\"2026-02-16T20:15:20.835+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA3?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"457\",\"campaign_id\":\"2905\",\"campaign_title\":\"GTM - Italian - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Italian Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Italian and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"1600997965\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:07.277+04:00\",\"created_at\":\"2026-02-16T20:11:30.904+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA1?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"458\",\"campaign_id\":\"2903\",\"campaign_title\":\"GTM - French - Alexandria\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 French Speakers - Alexandria\",\"street\":null,\"address\":null,\"city\":\"Alexandria\",\"state\":\"Alexandria Governorate\",\"postal_code\":null,\"region\":\"Alexandria\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in French and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"3964322160\",\"location\":\"Alexandria, Alexandria\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T03:59:13.601+04:00\",\"created_at\":\"2026-02-16T20:09:56.420+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAz?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"459\",\"campaign_id\":\"2902\",\"campaign_title\":\"GTM - French - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 French Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in French and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"646421800\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:07.271+04:00\",\"created_at\":\"2026-02-16T20:05:58.310+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAy?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"460\",\"campaign_id\":\"2901\",\"campaign_title\":\"GTM - English - Hurghada\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 English Speakers - Hurghada\",\"street\":null,\"address\":null,\"city\":\"Hurghada\",\"state\":\"Red Sea Governorate\",\"postal_code\":null,\"region\":\"Hurghada\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs and the sectors selected.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"1645745431\",\"location\":\"Hurghada, Hurghada\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:07.259+04:00\",\"created_at\":\"2026-02-16T20:03:15.008+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAx?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"461\",\"campaign_id\":\"2900\",\"campaign_title\":\"GTM - English - Alexandria\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 English Speakers - Alexandria\",\"street\":null,\"address\":null,\"city\":\"Alexandria\",\"state\":\"Alexandria Governorate\",\"postal_code\":null,\"region\":\"Alexandria\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs and the sectors selected.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"846196916\",\"location\":\"Alexandria, Alexandria\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:07.252+04:00\",\"created_at\":\"2026-02-16T20:01:15.303+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAw?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"462\",\"campaign_id\":\"2899\",\"campaign_title\":\"GTM - English - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 English Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs and the sectors selected.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"492011650\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:07.245+04:00\",\"created_at\":\"2026-02-16T19:49:55.419+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODk5?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODk5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1265\",\"campaign_id\":\"14053\",\"campaign_title\":\"Lead Application Support Engineer (TCF) R1706664\",\"campaign_type\":\"job_application\",\"job_title\":\"Skype for Business & MS Teams Consultant (M\/F\/D)\",\"street\":\"DEU Gera Work-at-Home\",\"address\":\"DEU Gera Work-at-Home\",\"city\":\"Gera\",\"state\":\"Thuringia\",\"postal_code\":\"07545\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\",\"long_description\":\"<p><b>We need individuals that:<\/b><\/p><ul><li>Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.<\/li><li>Set an example of excellence as a Microsoft representative, enhancing the company&#39;s image and reputation through your credibility, preparation, commitment, and first-class delivery.<\/li><li>Demonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.<\/li><li>Communicate at all levels from CIO to the technical staff on the ground.<\/li><\/ul><p><b>\u00a0<\/b><\/p><p><b>Expertise Required<\/b><\/p><ul><li>Experience in the enterprise customer arena and track record with delivering enterprise-grade SharePoint solutions<\/li><li>Face-to-face customer engagement skills<\/li><li>Excellent written, oral and presentation skills<\/li><li>Troubleshooting knowledge &amp; skills<\/li><li>Degree qualification or equivalent experience<\/li><li>Good understanding of ITIL\/Service Management<\/li><li>Passion for new innovative technology and drive customer transformation<\/li><li>Demonstrate effective balance between business and technical acumen<\/li><li>Ability to effectively recognize and adapt to change<\/li><li>Ability to deliver presentations and discuss complimentary products at a solutions level<\/li><li>Ability to handle customer critical issues and work in difficult situations<\/li><li>Experience delivering proactive services, such as workshops and technical assessments.<\/li><\/ul><p><b>Technical Expertise Required<\/b><\/p><p><b>\u00a0<\/b><\/p><p><b>Skype for Business:<\/b>\u00a0<\/p><ul><li><b>Unified Communications (UC)<\/b>: Deep understanding of UC concepts, protocols, and standards. Knowledge of SIP (Session Initiation Protocol\/SDP). Familiarity with codecs, signaling, and media negotiation.\u00a0<\/li><li><b>Skype for Business Deployment and Administration<\/b>: Proficiency in deploying, configuring, and managing Skype for Business Server (Level 300-400), Expertise in user provisioning, policies, and security settings. Troubleshooting skills for server, client, and network issues.<\/li><li><b>Networking<\/b>: Understanding of LAN, WAN, and VPN technologies., Knowledge of DNS, DHCP, and firewall rules, Ability to troubleshoot network connectivity problems.<\/li><li><b>Voice over IP (VoIP)<\/b>: Experience with VoIP architecture, call routing, and quality of service (QoS), Familiarity with gateways\/SBCs, PSTN connectivity, and E911 services.<\/li><li><b>Active Directory (AD)<\/b>: Proficiency in AD design, user management, and group policies, Integration of Skype for Business with AD for authentication and user synchronization.<\/li><li><b>Microsoft SQL Server: <\/b>Ability to perform basic troubleshooting tasks on the MS SQL Backend, Ability to extract information from the databases, Knowledge how Skype for Business relates on MS SQL Server<\/li><li><b>Security and Compliance<\/b>: Awareness of security best practices for Skype for Business, Knowledge of compliance features, archiving, and eDiscovery.<\/li><\/ul><p><\/p><p><b>Microsoft Teams<\/b><\/p><ul><li>Deep technical knowledge of <b>Microsoft Teams architecture, features and functionalities<\/b><\/li><li>Proven experience with <b>Teams administration and architecture<\/b>\u00a0including user management, policies, and compliance as well as Teams Phone<\/li><li><b>Microsoft Teams Integration<\/b>: Understanding of how Teams and Skype for Business coexist, Knowledge of migration strategies from Skype for Business to Teams.<\/li><li><b>Ability to diagnose and resolve issues related to Microsoft Teams<\/b>\u00a0clients, meetings, calls, and integrations.\u00a0<\/li><li><b>Knowledge of third-party applications and integrations<\/b>\u00a0that enhance Microsoft Teams capabilities.\u00a0<\/li><\/ul><p><\/p><p><b>Additional Experience:<\/b><\/p><ul><li><b>Scripting and Automation<\/b>: Familiarity with PowerShell for managing Skype for Business, Ability to automate repetitive tasks using scripts.<\/li><li><b>Monitoring and Reporting<\/b>: Proficiency in monitoring server health, call quality, and usage, Knowledge of reporting tools and dashboards.<\/li><li><b>Collaboration Tools<\/b>: Awareness of SharePoint integration, OneDrive for Business, and Exchange Online, Understanding of federation and external communication.\u00a0<\/li><li><b>Mobile Device Management (MDM)<\/b>: Knowledge of MDM solutions for mobile clients using Skype for Business., Troubleshooting mobile app issues<\/li><li>Understanding of Microsoft 365 security, compliance, and governance features.<\/li><li><b>Microsoft certifications<\/b>\u00a0such as MS-700, MS-720, or MS-102 (not mandatory but a plus)<\/li><\/ul>\",\"ats_external_id\":\"R1706664\",\"location\":\"Gera, Thuringia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.595+08:00\",\"created_at\":\"2026-02-16T16:07:00.336+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Gera-Work-at-Home\/Skype-for-Business---MS-Teams-Consultant_R1706664\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Application_Product_Platform Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Gera\",\"state\":\"Thuringia\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"07545\",\"primary_location\":{\"id\":\"DE-WAH-GERAS-00\",\"wid\":\"337c12e780cf01064fd0207c63083b23\",\"descriptor\":\"DEU Gera Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jennifer.martin1@concentrix.com\"},\"first_name\":\"Martin, Jennifer Marie\"},\"categories\":[{\"descriptor\":\"CF Application_Product_Platform Support\"}],\"recruiters\":[{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0262\",\"descriptor\":\"Lead Application Support Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366637\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Gera-Work-at-Home\/Skype-for-Business---MS-Teams-Consultant_R1706664\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Gera-Work-at-Home\/Skype-for-Business---MS-Teams-Consultant_R1706664\/apply\",\"job_requisition_id\":\"R1706664\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1706664\",\"wid\":\"cbdb3c740860101333e3a22c01d70001\",\"descriptor\":\"Skype for Business & MS Teams Consultant (M\/F\/D)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"608\",\"campaign_id\":\"22326\",\"campaign_title\":\"Advisor I, Customer Service R1685349\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Centre Consultant\",\"street\":\"AUS Ballarat Corner University Drive and Vincent Drive\",\"address\":\"AUS Ballarat Corner University Drive and Vincent Drive\",\"city\":\"Ballarat\",\"state\":\"Victoria\",\"postal_code\":\"3350\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"\",\"long_description\":\"<h2>NOW <span>Hiring for roles commencing throughout May &amp; June.<\/span><\/h2><p><\/p><h2>Looking to break into financial services or build a long-term corporate career?<br \/><br \/>We\u2019re expanding our team and are seeking customer-focused professionals to support members of one of Australia\u2019s leading superannuation funds. This is your opportunity to step into a secure, professional environment where your communication skills and service mindset will make a real impact.<\/h2><div><div><div><div><div><div><h2>We don\u2019t just hire for this role. We promote from it!<br \/><br \/>80% of our frontline leaders and many of our specialist support teams began right here. If you\u2019re motivated and career-driven, this could be the role for you!<\/h2><p><\/p><h2><b>Why Join Us?<\/b><\/h2><ul><li><h2>Paid, structured training with continued development and support<\/h2><\/li><li><h2>Monday to Friday roster between 8:00am\u20138:00pm \u2014 no weekend work!<\/h2><\/li><li><h2>$28.12 per hour &#43; 12% superannuation &#43; performance incentives<\/h2><\/li><li><h2>Vibrant Ballarat Office with free parking<\/h2><\/li><li><h2>Exposure to compliance, privacy and regulated environments<\/h2><\/li><li><h2>Stable full time hours - 38 hours per week on a rotating roster<\/h2><\/li><li><h2>Inclusive, supportive culture with wellbeing initiatives and team engagement activities<\/h2><\/li><li><h2>24\/7 Access to our employee wellbeing app<\/h2><\/li><\/ul><h2><\/h2><h2><b>What You\u2019ll Do<\/b><br \/><br \/>You\u2019ll be the first point of contact for members, delivering accurate and professional support across a range of superannuation enquiries. This includes:<\/h2><ul><li><h2>Assisting with online access, contributions and account updates<\/h2><\/li><li><h2>Supporting pension enquiries, withdrawals and investment options<\/h2><\/li><li><h2>Navigating multiple internal systems to resolve enquiries efficiently<\/h2><\/li><li><h2>Ensuring privacy, compliance and security standards are met<\/h2><\/li><li><h2>Providing clear, accurate and compliant information<\/h2><\/li><\/ul><p><\/p><h2>This is a high-volume inbound environment where attention to detail, empathy and efficiency are key.<\/h2><p><\/p><h2><b>What We\u2019re Looking For<\/b><\/h2><ul><li><h2>Clear and confident communication skills<\/h2><\/li><li><h2>Ability to multitask across systems while managing conversations<\/h2><\/li><li><h2>Resilience when handling complex or sensitive enquiries<\/h2><\/li><li><h2>A strong work ethic and commitment to personal accountability<\/h2><\/li><li><h2>A team-oriented approach with a genuine focus on customer outcomes<\/h2><\/li><\/ul><p><\/p><h2><b>Who This Suits<\/b><\/h2><ul><li><h2>Early career professionals wanting exposure to the corporate world<\/h2><\/li><li><h2>Experienced customer service professionals ready for progression - no call centre experience needed, bring your customer service skills and we&#39;ll do the rest<\/h2><\/li><li><h2>Individuals looking for stability and structured development<\/h2><\/li><li><h2>Candidates motivated by growth, not just a short-term role<\/h2><\/li><\/ul><p><\/p><h2>If you\u2019re ready to build a long-term career in a structured, growing organisation, we\u2019d love to hear from you!<br \/><br \/><b>Apply now and start your 2026 with purpose at Concentrix!<\/b><\/h2><h2><\/h2><h2><i>Concentrix is committed to fostering a diverse and inclusive workplace. We welcome applications from people of all backgrounds, including First Nations communities, and will provide reasonable adjustments throughout the recruitment process where required.<\/i><\/h2><\/div><\/div><\/div><\/div><\/div><\/div><h2><\/h2>\",\"ats_external_id\":\"R1685349\",\"location\":\"Ballarat, Victoria\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:30.316+08:00\",\"created_at\":\"2026-02-16T16:06:56.724+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjMyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Ballarat\/BLT-Advisor-Talent-Pool_R1685349-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01e8b8c9c676c10f7038\",\"descriptor\":\"Concentrix Services Pty Ltd\",\"reference_id\":\"ICNAU\",\"organization_reference_id\":\"ICNAU\"},\"location\":{\"city\":\"Ballarat\",\"state\":\"Victoria\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"3350\",\"primary_location\":{\"id\":\"AU-BAL-UNIVE-01\",\"wid\":\"edb3cce502800181a7a45e826d0e9074\",\"descriptor\":\"AUS Ballarat Corner University Drive and Vincent Drive\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rexroland.balgos@concentrix.com\"},\"first_name\":\"Balgos, Rex Roland\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"},{\"id\":\"101569605\",\"wid\":\"7249e53a51ac012961555cfdc23f6834\",\"descriptor\":\"Amelia Page (101569605)\"},{\"id\":\"102975616\",\"wid\":\"73773b90272f101f8daa25d5ddba0000\",\"descriptor\":\"Sandeep Kumar (102975616)\"},{\"id\":\"102242469\",\"wid\":\"321493b908ad1016ba3073b88a8b0000\",\"descriptor\":\"Rex Roland Balgos (102242469)\"},{\"id\":\"103166928\",\"wid\":\"5b25cd47ceb7102301b6eab2c8d30000\",\"descriptor\":\"Kayla Crawford (103166928)\"},{\"id\":\"101776285\",\"wid\":\"c61b108570cc011a5d2cf5edcc01d49d\",\"descriptor\":\"Janelle Mackay (101776285)\"},{\"id\":\"853520\",\"wid\":\"9f196ba80a870156ee8ee97203190a6a\",\"descriptor\":\"Ranjeet Mandal (853520)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361251\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Ballarat\/BLT-Advisor-Talent-Pool_R1685349-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Ballarat\/BLT-Advisor-Talent-Pool_R1685349-1\/apply\",\"job_requisition_id\":\"R1685349\"}],\"organizations\":[{\"wid\":\"740544c0a47f01e8b8c9c676c10f7038\",\"descriptor\":\"Concentrix Services Pty Ltd\",\"reference_id\":\"ICNAU\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNAU\"},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"danielle.wilson1@concentrix.com\"},\"first_name\":\"Danielle Wilson (103253059)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1685349\",\"wid\":\"29cd5392a437103cff6e7f30220e0000\",\"descriptor\":\"Call Centre Consultant\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1266\",\"campaign_id\":\"14044\",\"campaign_title\":\"Software Analyst I (TCF) R1705943\",\"campaign_type\":\"job_application\",\"job_title\":\"Ssr Golang Developer - Bilingual\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We are looking for a <b>Junior Golang Developer <\/b>for an important U.S.-based client.<\/p><p><\/p><p><b>Project:<\/b> Acceleration of platform alignment and deployment repeatability to support large, complex customer engagements and regulated environments, with an emphasis on improving release velocity, architectural consistency, and time-to-market.<\/p><p><\/p><p><b>SKILLS<\/b><\/p><h3><b>MUST HAVES<\/b><\/h3><ul><li><p>Junior \u00a03 years&#39; experience \u00a0\u00a0<\/p><\/li><li><p>Solid experience developing backend services in Golang.<\/p><\/li><li><p>Ability to build and maintain simple RESTful HTTP APIs, including routing, basic middleware, and error handling.<\/p><\/li><li><p>Familiarity with containerization concepts and building Docker images for Go services.<\/p><\/li><li><p>Exposure to Kubernetes as a runtime environment and willingness to learn how Helm charts are used to deploy services.<\/p><\/li><li><p>Basic understanding of configuration management using YAML and environment variables, with some experience using configuration libraries.<\/p><\/li><li><p>Experience working with at least one public cloud provider.<\/p><\/li><li><p>Comfortable using structured logging and health endpoints to troubleshoot services in lower environments.<\/p><\/li><li><p>Experience working with CI pipelines (e.g., Jenkins or similar) to run tests, linters, and builds as part of the development workflow.<\/p><\/li><li><p>Strong debugging skills, ownership mindset, and openness to feedback during code reviews.<\/p><\/li><\/ul><h3><\/h3><p><\/p><h3><b>NICE TO HAVES<\/b><\/h3><ul><li><p>Some exposure to building or maintaining Kubernetes operators\/controllers in Golang, or interest in learning operator patterns.<\/p><\/li><li><p>Familiarity with SSE, webhooks, or other event-driven HTTP patterns.<\/p><\/li><li><p>Basic understanding of observability concepts (logging, metrics, health checks) and how they integrate into monitoring stacks such as Prometheus.<\/p><\/li><li><p>Experience using Docker Compose or similar tools for local multi-service development.<\/p><\/li><li><p>Awareness of secure handling of secrets, certificates, and credentials in containerized environments.<\/p><\/li><li><p>Exposure to additional scripting or programming languages used around backend services (e.g., Lua or Python for QA\/automation) and comfort navigating a polyglot codebase.<\/p><\/li><\/ul><p><\/p><p>#JuniorDeveloper#Golang#GoDeveloper#BackendDeveloper#Microservices#Docker#Kubernetes#Jenkins#Remote#FullyRemote#AdvancedEnglish<br \/>#EnglishRequired<\/p>\",\"ats_external_id\":\"R1705943\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"4100000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-03-27T08:53:09.877+08:00\",\"created_at\":\"2026-02-14T06:04:09.589+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Junior-Golang-Developer---Bilingual_R1705943\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"greciamartina.colmenaresdegamez@concentrix.com\"},\"first_name\":\"Colmenares de Gamez, Grecia Martina\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"101153786\",\"wid\":\"2f9d1e25f89e1084290f0c770b2bf2e7\",\"descriptor\":\"Jessica Sanchez Segura (101153786)\"},{\"id\":\"102009276\",\"wid\":\"f81830f171380107b309e28b44d20000\",\"descriptor\":\"Grecia Martina Colmenares de Gamez (102009276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0443\",\"descriptor\":\"Software Analyst II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-360391\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Junior-Golang-Developer---Bilingual_R1705943\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Junior-Golang-Developer---Bilingual_R1705943\/apply\",\"job_requisition_id\":\"R1705943\"}],\"organizations\":[{\"wid\":\"a784ff04cab101113fd63222a2070000\",\"descriptor\":\"7371 - Proofpoint Inc - PUSA6428\",\"reference_id\":\"PUSA6428\",\"custom_reference_id\":\"PUSA6428\",\"company_reference_id\":null},{\"wid\":\"6556ba7d689a101e086c1785866e0000\",\"descriptor\":\"COGS (GEO) CAT Technology and Engineering SL\",\"reference_id\":\"GEOCATTECHENGDI\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"},{\"wid\":\"5418aa3199ce011936dee008022c0000\",\"descriptor\":\"W0ZH5K Proofpoint Threat Research Gro\",\"reference_id\":\"W0ZH5K\",\"custom_reference_id\":\"W0ZH5K\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"carla.zambelli@concentrix.com\"},\"first_name\":\"Carla Zambelli (102114505)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1705943\",\"wid\":\"70c00a26f3ca10132c1fcc7930f00000\",\"descriptor\":\"Ssr Golang Developer - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1752\",\"campaign_id\":\"18\",\"campaign_title\":\"Etraveli\/German\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Agent with German\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our new client is a leading global platform for flights, an air technology company with a presence across all continents. Their main goal is to deliver air tech solutions to any type of company facing the customer. We believe that great people are the key to a great solution that is why we are looking for the best Travel Support Agents. With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p>The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p><strong>Our lines are open 10:00a.m.-23:00 p.m. local time Mon-Sun to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li>\\n<p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<\/li>\\n<li>\\n<p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<\/li>\\n<li>\\n<p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<\/li>\\n<li>\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<\/li>\\n<li>\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<li>\\n<p>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fluency in&nbsp;<strong>German<\/strong>- both verbally and written<\/p>\\n<\/li>\\n<li>\\n<p>All training will be completed in&nbsp;<strong>English<\/strong>, so an advance level of the language is needed as well<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li>\\n<p>At least 6 months of working experience in a customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have problem-solving and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Permanent Work at Home after the training period. The training for the role will be conducted in the office<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440 000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"2291794403\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T03:59:09.755+04:00\",\"created_at\":\"2026-02-12T18:17:13.984+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1753\",\"campaign_id\":\"17\",\"campaign_title\":\"Spotify\/French\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Spotify Online Support Advisor with French \",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our client helps millions of people to connect to their favorite songs and create a service that people use to discover and enjoy the music and podcasts they love!&nbsp;<\/p>\\n<p><strong>Would you like to be a part of a team which supports one of the biggest companies, that provides legal music streaming services?&nbsp;<\/strong>You will demonstrate excellent communication skills and support the Premium users of Spotify via email and chat, on social media, and via the dedicated Spotify Community site.&nbsp;<\/p>\\n<p><strong>Are you looking to have a flexible working schedule and work from home in a friendly and positive work environment where you can develop yourself professionally?&nbsp;<\/strong>Join one of the world&rsquo;s leading organizations that helps customers find the right music or podcast for every moment!<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Strong communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent&nbsp;<strong>French<\/strong>&nbsp;language skills (C1)<\/p>\\n<\/li>\\n<li>\\n<p>Advanced level of&nbsp;<strong>English<\/strong>&nbsp;(B2)<\/p>\\n<\/li>\\n<li>\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday to Sunday<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Permanent Work at Home<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<li>\\n<p>Getting a free premium account after the 3rd month<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"1130352962\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-14T10:32:46.138+04:00\",\"created_at\":\"2026-02-12T18:13:04.612+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1754\",\"campaign_id\":\"15\",\"campaign_title\":\"Spotify\/Italian\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Spotify Online Support Advisor with Italian \",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our client helps millions of people to connect to their favorite songs and create a service that people use to discover and enjoy the music and podcasts they love!&nbsp;<\/p>\\n<p><strong>Would you like to be a part of a team which supports one of the biggest companies, that provides legal music streaming services?&nbsp;<\/strong>You will demonstrate excellent communication skills and support the Premium users of Spotify via email and chat, on social media, and via the dedicated Spotify Community site.&nbsp;<\/p>\\n<p><strong>Are you looking to have a flexible working schedule and work from home in a friendly and positive work environment where you can develop yourself professionally?&nbsp;<\/strong>Join one of the world&rsquo;s leading organizations that helps customers find the right music or podcast for every moment!<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Strong communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent&nbsp;<strong>Italian<\/strong>&nbsp;language skills (C1)<\/p>\\n<\/li>\\n<li>\\n<p>Advanced level of&nbsp;<strong>English<\/strong>&nbsp;(B2)<\/p>\\n<\/li>\\n<li>\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday to Sunday<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Permanent Work at Home<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<li>\\n<p>Getting a free premium account after the 3rd month<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"3279484410\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-06T03:59:13.425+04:00\",\"created_at\":\"2026-02-12T17:54:20.762+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1755\",\"campaign_id\":\"14\",\"campaign_title\":\"Etraveli\/French\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Agent with French\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>We are happy to share that Georgia is the newest location on the Concentrix map! Join our team and start your career journey with us. We are just a few clicks away!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>We are growing!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Our new client is a leading global platform for flights, an air technology company with a presence across all continents. Their main goal is to deliver air tech solutions to any type of company facing the customer. We believe that great people are the key to a great solution that is why we are looking for the best Travel Support Agents. With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p>&nbsp;<\/p>\\n<p>The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Do you want flexible working time?&nbsp;Not a problem!<\/strong><br \/>Our lines are open 10:00a.m. &ndash; 10:00p.m. local time Mon-Sun to help you strike an excellent work-life balance!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/li>\\n<li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/li>\\n<li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/li>\\n<li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/li>\\n<li>Maintain basic knowledge of client products and\/or services<\/li>\\n<li>Prepare complete and accurate work including appropriately notating accounts as required<\/li>\\n<li>Participate in activities designed to improve customer satisfaction and business performance<\/li>\\n<li>Offer additional products and\/or services<\/li>\\n<li>Track, document and retrieve information in call tracking database<\/li>\\n<li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>Fluency in French&nbsp;- both verbally and written<\/li>\\n<li>All training will be completed in English, so an advance level of the language is needed as well<\/li>\\n<li>Excellent communication and customer handling skills<\/li>\\n<li>At least 6 months of working experience in a customer service environment<\/li>\\n<li>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/li>\\n<li>Be organized, have problem-solving and analytical skills<\/li>\\n<li>Team player with a great attitude<\/li>\\n<li>High school education<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Permanent Work at Home<\/li>\\n<li>Medical insurance<\/li>\\n<li>Life insurance<\/li>\\n<li>Performance bonus<\/li>\\n<li>Internet allowance<\/li>\\n<li>Meal vouchers<\/li>\\n<li>Various career development opportunities<\/li>\\n<li>Holiday pay<\/li>\\n<li>Team and Concentrix events<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>About us:<\/strong><\/p>\\n<p>With 440 000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.<\/p>\\n<p><br \/>We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)<\/p>\",\"ats_external_id\":\"445186471\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-05-08T16:06:47.264+04:00\",\"created_at\":\"2026-02-12T17:44:30.318+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1267\",\"campaign_id\":\"14021\",\"campaign_title\":\"Associate, Customer Acquisition R1701588\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Customer Acquisition\",\"street\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"address\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55188\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1701588\",\"location\":\"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"5500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-13T12:03:54.136+08:00\",\"created_at\":\"2026-02-12T16:04:28.805+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDAyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Customer-Acquisition_R1701588\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55188\",\"primary_location\":{\"id\":\"MY-KUA-MENAR-01\",\"wid\":\"60055988426e101dbf065e438b0a0000\",\"descriptor\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kalaivani.pnathan@concentrix.com\"},\"first_name\":\"P Nathan, Kalaivani\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102384314\",\"wid\":\"d5b3219023f0102b3d9b58db45840005\",\"descriptor\":\"Kalaivani P Nathan (102384314)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI01CA\",\"descriptor\":\"Associate, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-360176\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Customer-Acquisition_R1701588\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Customer-Acquisition_R1701588\/apply\",\"job_requisition_id\":\"R1701588\"}],\"organizations\":[{\"wid\":\"7a24c2d7913710016d13b9ab12c30000\",\"descriptor\":\"W0ZXX7 MICROSOFT P_VDS KL PRD\",\"reference_id\":\"W0ZXX7\",\"custom_reference_id\":\"W0ZXX7\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mohmmadubaid.chesti@concentrix.com\"},\"first_name\":\"Ubaid Chesti (102388572)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701588\",\"wid\":\"e86a89120c1c101213b2ae1d21230000\",\"descriptor\":\"Associate, Customer Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"258\",\"campaign_id\":\"303\",\"campaign_title\":\"Danish | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Danish Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Danish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Danish&nbsp;<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Danish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"472391159\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:53.734+03:00\",\"created_at\":\"2026-02-12T15:11:39.630+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1561\",\"campaign_id\":\"82\",\"campaign_title\":\"GTM Dubai - Aldar CSA - AR\/ EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor- Arabic and English Speaker - Dubai\",\"street\":null,\"address\":null,\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":\"Dubai\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div>\\n<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 3 []\\\">As a Luxury brand ambassador, you will:<\/p>\\n<ul>\\n<li>\\n<p>Handle inbound and outbound requests via multiple channel (phone, e-mail, mail, live chat, social channels, WhatsApp...)<\/p>\\n<\/li>\\n<li>\\n<p>Curate unforgettable, personalized experiences for high\u2011net\u2011worth clients<\/p>\\n<\/li>\\n<li>\\n<p>Maintain broad knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Exceed sales and CRM targets while fostering long\u2011term client relationships<\/p>\\n<\/li>\\n<li>\\n<p>Leverage your deep product knowledge&mdash;materials, craftsmanship, heritage&mdash;to advise and inspire<\/p>\\n<\/li>\\n<li>\\n<p>Maintain utmost discretion and professionalism in every interaction<\/p>\\n<\/li>\\n<li>\\n<p>Collaborate seamlessly with the team to uphold brand standards across all touchpoints<\/p>\\n<\/li>\\n<li>\\n<p>Support on ecommerce related enquiries for all sites in the region<\/p>\\n<\/li>\\n<li>\\n<p>Respond to after-sales related questions(basics only) o<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 []\\\">The ideal candidate will possess a previous experience in the Luxury Retail \/ Hospitality industry and has a strong passion for the luxury universe.<\/p>\\n<\/li>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>\\n<p>3&ndash;5 years of experience in luxury retail, upscale hospitality, or high-end customer service<\/p>\\n<\/li>\\n<li>\\n<p>Fluent in English; (B2 , C1 level + ) Arabic (and other languages) are strong assets<\/p>\\n<\/li>\\n<li>\\n<p>University degree - background in the timepiece and jewelry industry, and\/or in luxury items would be an added advantage&nbsp;<\/p>\\n<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"2566210170\",\"location\":\"Dubai, Dubai\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T03:59:10.239+04:00\",\"created_at\":\"2026-02-12T13:06:16.552+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1268\",\"campaign_id\":\"13994\",\"campaign_title\":\"Sr. Analyst, COPC R1705694\",\"campaign_type\":\"job_application\",\"job_title\":\"Chef de Projet Am\u00e9lioration Continue\",\"street\":\"FRA La Croix St Ouen - ZAC du Parc Tertiaire 98 impasse Les Terres au pr\u00e9 des \u00eeles-Compiegne\",\"address\":\"FRA La Croix St Ouen - ZAC du Parc Tertiaire 98 impasse Les Terres au pr\u00e9 des \u00eeles-Compiegne\",\"city\":\"La Croix St Ouen\",\"state\":null,\"postal_code\":\"60610\",\"region\":null,\"country\":\"France\",\"short_description\":\"V\u00e9ritable partenaire de la production, le\/la Chef(fe) de projet Am\u00e9lioration Continue accompagne les projets et les \u00e9quipes dans leurs d\u00e9marches qualit\u00e9, performance et transformation op\u00e9rationnelle, avec pour objectif d\u2019atteindre une excellence durable au service de nos clients.\\n\\nDans un contexte de forte \u00e9volution des m\u00e9tiers de la relation client, marqu\u00e9 par le d\u00e9ploiement d\u2019outils digitaux et de solutions d\u2019intelligence artificielle, il\/elle contribue activement \u00e0 l\u2019optimisation des processus, \u00e0 la fiabilisation des dispositifs qualit\u00e9 et \u00e0 l\u2019am\u00e9lioration continue de la performance globale du site, en s\u2019appuyant sur l\u2019analyse et le diagnostic, la mise en \u0153uvre de m\u00e9thodologies d\u2019am\u00e9lioration, l\u2019innovation technologique, l\u2019accompagnement du changement ainsi que le reporting et le suivi de l\u2019efficience.\",\"long_description\":\"<p><b>Mission g\u00e9n\u00e9rale<\/b><\/p><p>V\u00e9ritable partenaire de la production, le\/la Chef(fe) de projet Am\u00e9lioration Continue accompagne les projets et les \u00e9quipes dans leurs d\u00e9marches qualit\u00e9, performance et transformation op\u00e9rationnelle, avec pour objectif d\u2019atteindre une excellence durable au service de nos clients.<\/p><p><\/p><p>Dans un contexte de forte \u00e9volution des m\u00e9tiers de la relation client, marqu\u00e9 par le d\u00e9ploiement d\u2019outils digitaux et de solutions d\u2019intelligence artificielle, il\/elle contribue activement \u00e0 l\u2019optimisation des processus, \u00e0 la fiabilisation des dispositifs qualit\u00e9 et \u00e0 l\u2019am\u00e9lioration continue de la performance globale du site, en s\u2019appuyant sur l\u2019analyse et le diagnostic, la mise en \u0153uvre de m\u00e9thodologies d\u2019am\u00e9lioration, l\u2019innovation technologique, l\u2019accompagnement du changement ainsi que le reporting et le suivi de l\u2019efficience.<\/p><p><\/p><p><b>Pilotage de la performance et des processus :<\/b><\/p><ul><li>Accompagner les projets et les services dans le pilotage de la performance op\u00e9rationnelle et de la qualit\u00e9 (indicateurs, tableaux de bord, analyses de r\u00e9sultats).<\/li><\/ul><ul><li>Apporter un support m\u00e9thodologique aux \u00e9quipes dans l\u2019analyse des causes racines et la construction de plans d\u2019actions orient\u00e9s r\u00e9sultats.<\/li><\/ul><ul><li>V\u00e9rifier, valider et optimiser les outils de pilotage de la performance (matrices, grilles, KPI).<\/li><\/ul><ul><li>Veiller au respect et \u00e0 l\u2019am\u00e9lioration continue des processus d\u2019\u00e9talonnage.<\/li><\/ul><ul><li>Conseiller et accompagner les projets dans la mise en \u0153uvre des strat\u00e9gies d\u2019\u00e9coute client (ciblage, guides d\u2019\u00e9coute, grilles qualit\u00e9), dans le respect des exigences normatives (NF).<\/li><\/ul><ul><li>Identifier les dysfonctionnements, effectuer des remont\u00e9es d\u2019anomalies et proposer des \u00e9volutions des outils, m\u00e9thodes et process, y compris digitaux.<\/li><\/ul><p><\/p><p><b>Am\u00e9lioration continue et transformation :<\/b><\/p><ul><li>Animer la dynamique d\u2019am\u00e9lioration continue sur le site en lien \u00e9troit avec la production et les fonctions support.<\/li><\/ul><ul><li>Identifier, capitaliser et partager les bonnes pratiques op\u00e9rationnelles, en int\u00e9grant les apports des nouvelles technologies et de l\u2019IA<\/li><\/ul><ul><li>Contribuer aux projets de transformation des organisations et des m\u00e9tiers, notamment via l\u2019optimisation des parcours, l\u2019automatisation de certaines activit\u00e9s et l\u2019exploitation de la donn\u00e9e.<\/li><\/ul><ul><li>Animer des revues projets, des ateliers d\u2019am\u00e9lioration et des formations aupr\u00e8s des \u00e9quipes op\u00e9rationnelles.<\/li><\/ul><p><\/p><p><b>Qualit\u00e9 et certifications :<\/b><\/p><ul><li>Accompagner les projets dans la pr\u00e9paration et le suivi des audits de certification.<\/li><\/ul><ul><li>\u00catre le relais local des d\u00e9marches de certification, en garantissant la conformit\u00e9 des pratiques et la mont\u00e9e en comp\u00e9tence des \u00e9quipes<\/li><\/ul><p><\/p><p><b>Profil recherch\u00e9 :<\/b><\/p><ul><li>Formation Bac&#43;3 \u00e0 Bac&#43;5 en qualit\u00e9, am\u00e9lioration continue ou gestion de projet<\/li><\/ul><ul><li>Exp\u00e9rience en am\u00e9lioration continue \/ qualit\u00e9 \/ pilotage de la performance, id\u00e9alement en environnement de relation client.<\/li><\/ul><ul><li>La ma\u00eetrise de l\u2019anglais est un v\u00e9ritable plus et facilitera l\u2019exercice de la fonction<\/li><\/ul><ul><li>App\u00e9tence pour les outils digitaux, la data et l\u2019IA appliqu\u00e9s \u00e0 l\u2019optimisation des processus.<\/li><\/ul><ul><li>Capacit\u00e9 \u00e0 accompagner le changement, \u00e0 animer des \u00e9quipes et \u00e0 travailler en transverse.<\/li><\/ul><ul><li>Intelligence relationnelle<\/li><\/ul><ul><li>Esprit analytique, orientation r\u00e9sultats et satisfaction client.<\/li><\/ul>\",\"ats_external_id\":\"R1705694\",\"location\":\"La Croix St Ouen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.513+08:00\",\"created_at\":\"2026-02-11T22:13:58.242+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-La-Croix-St-Ouen---ZAC-du-Parc-Tertiaire-98-impasse-Les-Terres-au-pr-des-les-Compiegne\/Chef-de-Projet-Amlioration-Continue_R1705694\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"COPC\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8dde7888659c101ac0bcf9bb7ff90000\",\"descriptor\":\"Concentrix Compi\u00e8gne France\",\"reference_id\":\"WFR16\",\"organization_reference_id\":\"WFR16\"},\"location\":{\"city\":\"La Croix St Ouen\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"60610\",\"primary_location\":{\"id\":\"FR-LAC-ZACDU-01\",\"wid\":\"758843d2c957101d47a64b36820c0000\",\"descriptor\":\"FRA La Croix St Ouen - ZAC du Parc Tertiaire 98 impasse Les Terres au pr\u00e9 des \u00eeles-Compiegne\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marc.vadius@concentrix.com\"},\"first_name\":\"Vadius, Marc\"},\"categories\":[{\"descriptor\":\"CF COPC\"}],\"recruiters\":[{\"id\":\"102558315\",\"wid\":\"da7d7d2449a2101032d808e669900000\",\"descriptor\":\"Marc Vadius (102558315)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0203\",\"descriptor\":\"Sr. Analyst, COPC\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-360090\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-La-Croix-St-Ouen---ZAC-du-Parc-Tertiaire-98-impasse-Les-Terres-au-pr-des-les-Compiegne\/Chef-de-Projet-Amlioration-Continue_R1705694\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-La-Croix-St-Ouen---ZAC-du-Parc-Tertiaire-98-impasse-Les-Terres-au-pr-des-les-Compiegne\/Chef-de-Projet-Amlioration-Continue_R1705694\/apply\",\"job_requisition_id\":\"R1705694\"}],\"organizations\":[{\"wid\":\"8dde7888659c101ac0bcf9bb7ff90000\",\"descriptor\":\"Concentrix Compi\u00e8gne France\",\"reference_id\":\"WFR16\",\"custom_reference_id\":null,\"company_reference_id\":\"WFR16\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stephanie.grangeon@concentrix.com\"},\"first_name\":\"Stephanie Grangeon (102566334)\"},\"category_groups\":[{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"}],\"job_requisition\":{\"id\":\"R1705694\",\"wid\":\"322f661899bc1012797ced75b4380000\",\"descriptor\":\"Chef de Projet Am\u00e9lioration Continue\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1269\",\"campaign_id\":\"13984\",\"campaign_title\":\"Specialist, Account Manager R1703730\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition (Thai Speaker)\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"\",\"long_description\":\"<p><span>The Sales Representative is responsible for driving revenue growth by engaging with partners, resellers, and distributors to demonstrate the value and benefits of our client\u2019s products and services. This position requires effectively articulating product value propositions, supporting partner sales efforts, and building strong relationships to maximize channel performance and long-term business growth.<\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Drive sales to B2B clients as well as partners, resellers, and distributors, acting as the primary first point of contact<\/span><\/li><li><span>Provide accurate weekly, monthly, and quarterly sales forecasts<\/span><\/li><li><span>Demonstrate strong product knowledge and technical understanding of services to assess client requirements effectively<\/span><\/li><li><span>Initiate proactive steps to address customer concerns or roadblocks that may impact satisfaction or product usage<\/span><\/li><li><span>Manage external competitive pressures and handle objections to retain existing customers and win new business<\/span><\/li><li><span>Manage a high volume of customer interactions daily via phone and email, with the majority being outbound communication<\/span><\/li><li><span>Collaborate closely with your team and management to deliver a professional and consistent customer experience<\/span><\/li><li><span>Maintain and update the customer management system (CRM) to ensure accurate and complete data capture<\/span><\/li><li><span>Execute sales motions including lead qualification, lead conversion, account health checks, acting as the voice of the customer, and contract renewals<\/span><\/li><li><span>Work collaboratively within a team environment and report directly to a Sales Manager<\/span><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1703730\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"6900\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-01T14:31:37.813+08:00\",\"created_at\":\"2026-02-11T10:05:03.993+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Account-Manager--Thai-Speaker-_R1703730\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"organization_reference_id\":\"RMY03\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":[\"Thai\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"shannonmichael.foo@concentrix.com\"},\"first_name\":\"Foo, Shannon Michael\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103133342\",\"wid\":\"77196a624eee1017036b0fe7d3010000\",\"descriptor\":\"Shannon Michael Foo (103133342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362000\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Account-Manager--Thai-Speaker-_R1703730\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Account-Manager--Thai-Speaker-_R1703730\/apply\",\"job_requisition_id\":\"R1703730\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6662d828b62c10122f290d084e330000\",\"descriptor\":\"24002 - LGCORP - 980005607\",\"reference_id\":\"980005607\",\"custom_reference_id\":\"980005607\",\"company_reference_id\":null},{\"wid\":\"db22c8b8985e101268f02056d9340000\",\"descriptor\":\"W0ZWO1 Lg Electronics Kul\",\"reference_id\":\"W0ZWO1\",\"custom_reference_id\":\"W0ZWO1\",\"company_reference_id\":null},{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"custom_reference_id\":null,\"company_reference_id\":\"RMY03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"laiyee.yeow@concentrix.com\"},\"first_name\":\"Mayvin Yeow (015411)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703730\",\"wid\":\"5544055b9fa110121413c4f23cee0000\",\"descriptor\":\"Specialist, Customer Acquisition (Thai Speaker)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p>Requirement<\/p><ul><li><p>Strong relationship-building and communication skills.<\/p><\/li><li><p>Experience in channel sales, account management, or partnership roles.<\/p><\/li><li><p>Understanding of B2B business ecosystem and display solutions (if applicable).<\/p><\/li><li><p>Ability to manage multiple partners and prioritize tasks.<\/p><\/li><li><p>Data-driven mindset with strong reporting and forecasting skills.<\/p><\/li><li><p>Comfortable presenting to stakeholders and driving business conversations.<\/p><\/li><\/ul><p><\/p><p><b>Other information:<\/b><\/p><ul><li><p>5 days&#39; work week (Monday - Friday)<\/p><\/li><li><p>KL Office is located at Wisma Mont Kiara<\/p><\/li><li><p>Permanent position<\/p><\/li><li><p>Hybrid until further notice<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1756\",\"campaign_id\":\"12\",\"campaign_title\":\" NONAME\/Dutch\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\" Customer Support Agent with Dutch \",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our new client is a leading global platform. Its main goal is to provide the best service possible. We believe that great employees are the key to a great solution. &nbsp;With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p><strong>Our lines are open 11:00a.m.-19:00 p.m. local time Mon-Fri to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li>\\n<p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<\/li>\\n<li>\\n<p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<\/li>\\n<li>\\n<p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<\/li>\\n<li>\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<\/li>\\n<li>\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<li>\\n<p>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fluency in <strong>Dutch<\/strong>,- both verbally and written<\/p>\\n<\/li>\\n<li>\\n<p>All training will be completed in&nbsp;<strong>English<\/strong>, so an advance level of the language is needed as well<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li>\\n<p>At least 6 months of working experience in a customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have problem-solving and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"3931976694\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T16:11:03.989+04:00\",\"created_at\":\"2026-02-10T18:46:30.542+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1757\",\"campaign_id\":\"11\",\"campaign_title\":\"SUNRISE\/German\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Deutschsprachiger Mitarbeiter im Technischen Service und Verkauf \u2013 Telekommunikationsbranche\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix today!\",\"long_description\":\"<p><strong>Wir wachsen!<\/strong><br \/>Aufgrund unseres gro&szlig;en Wachstums suchen wir Customer Service Representatives - Telecommunications (m\/w) mit Deutschkenntnissen, die uns dabei helfen, Kundenerlebnisse f&uuml;r einige der gr&ouml;&szlig;ten und bekanntesten Marken zu schaffen.<\/p>\\n<p><strong>Wenn:<\/strong><\/p>\\n<p><strong>-&nbsp;<\/strong>Du flie&szlig;end&nbsp;<strong>Deutsch<\/strong> sprichst und Lust hast auf telefonischer&nbsp;<strong>Verkauf<\/strong>&nbsp;und Beratung<\/p>\\n<p>- Du bist eine aufgeschlossene Person<\/p>\\n<p>- &uuml;ber gute Kommunikationsf&auml;higkeiten verf&uuml;gen<\/p>\\n<p>- Du hast eine aufgabenorientierte Herangehensweise an Probleme und deren L&ouml;sung ist f&uuml;r dich kein Problem<\/p>\\n<p>- Du auch hohe <strong>Verkaufsprovisionen<\/strong> verdienen willst<\/p>\\n<p>Du passt perfekt in unser Team!<\/p>\\n<p><strong>Was CNX bietet:<\/strong><\/p>\\n<p>Gr&uuml;ndliche Schulung (vor Ort in Tiflis) mit erfahrenen Ausbildern (Du wirst bereit sein, selbst&auml;ndig zu arbeiten und neue Freundschaften zu schlie&szlig;en)-Arbeitsvertrag in Vollzeit.<\/p>\\n<p>- Arbeit von Montag bis Freitag (<strong>11:00 - 22:00<\/strong> Winterzeit) (<strong>10:00 - 21:00<\/strong> Sommerzeit)<\/p>\\n<p>- Zuverl&auml;ssige Vorbereitung auf die Arbeit<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was erh&auml;ltst du von uns?<\/strong><\/p>\\n<p><strong>Freies Wochenende<\/strong><\/p>\\n<p>Ein konkurrenzf&auml;higes Gehalt&nbsp;<\/p>\\n<p>Feste Anstellung<\/p>\\n<p>Leistungsgerechte Bezahlung<\/p>\\n<p>Medizinische Versicherung &nbsp;&nbsp;<\/p>\\n<p>Lebensversicherung<\/p>\\n<p>Transportkostenpauschale<\/p>\\n<p>Essensgutscheine&nbsp;<\/p>\\n<p>Verschiedene M&ouml;glichkeiten der beruflichen Entwicklung<\/p>\\n<p>24 Tage bezahlter Urlaub pro Jahr<\/p>\\n<p>Team- und Concentrix-Veranstaltungen<\/p>\\n<p>Wenn das alles interessant f&uuml;r dich klingt, erf&auml;hrst du hier, wie dein Abenteuer bei Concentrix (CNX) aussehen wird.<\/p>\\n<p><strong>&Uuml;ber uns:<\/strong><\/p>\\n<p>Ob Quereinsteiger:in mit kaufm&auml;nnischer, handwerklicher oder ohne Ausbildung, in Vollzeit oder Teilzeit oder als Student:in &ndash; Wir haben Deine Karriere.<\/p>\\n<p>Mit 440 000 Kolleg:innen auf der ganzen Welt sind wir darauf spezialisiert, au&szlig;ergew&ouml;hnliche Kundenerlebnisse zu schaffen und die digitale Transformation f&uuml;r einige der gr&ouml;&szlig;ten und bekanntesten Unternehmen der Welt voranzutreiben. Wir sind begeistert von unseren vielf&auml;ltigen und leidenschaftlichen Mitarbeitenden auf der ganzen Welt. Wir begr&uuml;&szlig;en alle unsere unterschiedlichen Kulturen, Individualit&auml;ten und Pers&ouml;nlichkeiten, weil wir wissen, dass alle unsere Unterschiede uns gemeinsam st&auml;rker machen. Concentrix ist ein Arbeitgeber, der die Chancengleichheit f&ouml;rdert und Bewerber:innen ohne R&uuml;cksicht auf Behinderungen, Rasse, Hautfarbe, Religion, Geschlecht, nationale Herkunft, Alter, sexuelle Orientierung, Geschlechtsidentit&auml;t oder -ausdruck sowie andere Merkmale&nbsp;<u>behandelt.&nbsp;&nbsp;<\/u>&nbsp;Wir zeigen unseren Kolleg:innen wie wichtig sie sind, indem wir sie mit vielen Vorz&uuml;gen unterst&uuml;tzen, z.B. einer Kultur der Zugeh&ouml;rigkeit, klaren Wegen f&uuml;r die berufliche Entwicklung, professioneller Unterst&uuml;tzung, Coaching-und Mentorenprogrammen, leistungsbezogener Bezahlung, einem globalen Netzwerk von Freund:innen und Kolleg:innen auf Lebenszeit und vielem mehr!<\/p>\",\"ats_external_id\":\"3012289299\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:05.254+04:00\",\"created_at\":\"2026-02-10T18:15:59.986+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1562\",\"campaign_id\":\"78\",\"campaign_title\":\"R1672747 Customer Service Advisor - Arabic Speaker (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic Speaker\",\"street\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"address\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":\"Dubai\",\"country\":\"United Arab Emirates\",\"short_description\":\"The Advisor II, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<p><\/p><p><b>ESSENTIAL FUNCTIONS \/ CORE RESPONSIBILITIES<\/b><\/p><p><\/p><p>\u2022 \u00a0 \u00a0Ensuring that the service delivered to our client\u2019s customers meets the Key Performance Indicators (\u2018KPIs\u2019) for the role.<\/p><p>\u2022 \u00a0 \u00a0Interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.<\/p><p>\u2022 \u00a0 \u00a0Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding, using decision-support tools and resources for answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate.<\/p><p>\u2022 \u00a0 \u00a0Identifying customer problems and offer appropriate solutions.<\/p><p>\u2022 \u00a0 \u00a0Identifying and maximizing selling and cross-selling opportunities.<\/p><p>\u2022 \u00a0 \u00a0Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.<\/p><p>\u00a0 \u00a0<\/p><p><b>CANDIDATE PROFILE<\/b><\/p><p><\/p><p>You will be accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.<\/p><p><\/p><p>\u2022 \u00a0 The ideal candidate will possess a previous experience in the Luxury Retail \/ Hospitality industry and has a strong passion for the luxury universe.<\/p><p>\u2022 \u00a0 \u00a0Arabic speaker with a strong command of English (oral and written).<\/p><p>\u2022 \u00a0 \u00a0Graduate preferred in any stream and above. A combination of education and experience may be substituted and\/or considered in lieu of the bachelor\u2019s degree.<\/p><p>\u2022 \u00a0 \u00a0Pleasant telephone etiquette and someone who loves to speak over the phone.<\/p><p>\u2022 Demonstrate courteousness and patience in all customer contact situations; including maintaining a pleasant and professional tone and manner.<\/p><p>\u2022 Dependable with proficient attention to detail.<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u2022 \u00a0 \u00a0Open to work - 8 hours a day, 5 days a week in all shifts, as per department requirements.<\/p><p>\u2022 \u00a0 \u00a0Can join immediately (preferably within 1-2 weeks on offer agreement).<br \/>\u00a0<\/p><p><\/p><p><b>Disclaimer \u00a0<\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1672747\",\"location\":\"Dubai, Dubai\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"AED\",\"updated_at\":\"2026-05-16T03:59:07.481+04:00\",\"created_at\":\"2026-02-10T17:04:32.028+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1563\",\"campaign_id\":\"77\",\"campaign_title\":\"R1578216 Customer Service Advisor - Arabic Speaker - Abudhabi (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic Speaker - Abudhabi\",\"street\":\"ARE Abu Dhabi -  Building Khaleej Area\",\"address\":\"ARE Abu Dhabi -  Building Khaleej Area\",\"city\":\"Abu Dhabi\",\"state\":\"Abu Dhabi\",\"postal_code\":null,\"region\":\"Abudhabi\",\"country\":\"United Arab Emirates\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1578216\",\"location\":\"Abu Dhabi, Abudhabi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"AED\",\"updated_at\":\"2026-05-16T03:59:07.474+04:00\",\"created_at\":\"2026-02-10T16:59:29.243+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1270\",\"campaign_id\":\"13971\",\"campaign_title\":\"Specialist, Sales &amp; Account Management R1703731\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Sales Representative is responsible for driving revenue growth by engaging with partners, resellers, and distributors to demonstrate the value and benefits of our client\u2019s products and services. This position requires effectively articulating product value propositions, supporting partner sales efforts, and building strong relationships to maximize channel performance and long-term business growth.\",\"long_description\":\"<div><div><ul><li><span>Drive sales to B2B clients as well as partners, resellers, and distributors, acting as the primary first point of contact<\/span><\/li><li><span>Provide accurate weekly, monthly, and quarterly sales forecasts<\/span><\/li><li><span>Demonstrate strong product knowledge and technical understanding of services to assess client requirements effectively<\/span><\/li><li><span>Initiate proactive steps to address customer concerns or roadblocks that may impact satisfaction or product usage<\/span><\/li><li><span>Manage external competitive pressures and handle objections to retain existing customers and win new business<\/span><\/li><li><span>Manage a high volume of customer interactions daily via phone and email, with the majority being outbound communication<\/span><\/li><li><span>Collaborate closely with your team and management to deliver a professional and consistent customer experience<\/span><\/li><li><span>Maintain and update the customer management system (CRM) to ensure accurate and complete data capture<\/span><\/li><li><span>Execute sales motions including lead qualification, lead conversion, account health checks, acting as the voice of the customer, and contract renewals<\/span><\/li><li><span>Work collaboratively within a team environment and report directly to a Sales Manager<\/span><\/li><\/ul><\/div><\/div>\",\"ats_external_id\":\"R1703731\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"6908.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-01T14:31:37.770+08:00\",\"created_at\":\"2026-02-10T14:04:17.335+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Sales---Account-Management_R1703731\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"organization_reference_id\":\"RMY03\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"tiffany.wong@concentrix.com\"},\"first_name\":\"Wong, Chee Mun\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362056\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Sales---Account-Management_R1703731\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Sales---Account-Management_R1703731\/apply\",\"job_requisition_id\":\"R1703731\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6662d828b62c10122f290d084e330000\",\"descriptor\":\"24002 - LGCORP - 980005607\",\"reference_id\":\"980005607\",\"custom_reference_id\":\"980005607\",\"company_reference_id\":null},{\"wid\":\"db22c8b8985e101268f02056d9340000\",\"descriptor\":\"W0ZWO1 Lg Electronics Kul\",\"reference_id\":\"W0ZWO1\",\"custom_reference_id\":\"W0ZWO1\",\"company_reference_id\":null},{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"custom_reference_id\":null,\"company_reference_id\":\"RMY03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"laiyee.yeow@concentrix.com\"},\"first_name\":\"Mayvin Yeow (015411)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703731\",\"wid\":\"42d134377f9010121431ed04b4e80000\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Requirement<\/p><ul><li>Strong relationship-building and communication skills.<\/li><li>Experience in channel sales, account management, or partnership roles.<\/li><li>Understanding of B2B business ecosystem and display solutions (if applicable).<\/li><li>Ability to manage multiple partners and prioritize tasks.<\/li><li>Data-driven mindset with strong reporting and forecasting skills.<\/li><li>Comfortable presenting to stakeholders and driving business conversations.<\/li><\/ul><p><\/p><p><b>Other information:<\/b><\/p><ul><li>5 days&#39; work week (Monday - Friday)<\/li><li>KL Office is located at Wisma Mont Kiara<\/li><li>Permanent position<\/li><li>Hybrid until further notice<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1564\",\"campaign_id\":\"75\",\"campaign_title\":\"GTM Abudhabi- Burjeel CSA- AR\/ EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic and English Speaker - Medical\",\"street\":null,\"address\":null,\"city\":\"Abu Dhabi\",\"state\":\"Abu Dhabi\",\"postal_code\":null,\"region\":\"Abudhabi\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>.<\/div>\\n<div><strong>As a Customer Service Representative, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"1262198497\",\"location\":\"Abu Dhabi, Abudhabi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-11T03:59:08.116+04:00\",\"created_at\":\"2026-02-09T19:30:10.683+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1565\",\"campaign_id\":\"74\",\"campaign_title\":\"GTM Abudhabi- Q mobility CSA- AR\/ EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic and English Speaker - Abudhabi\",\"street\":null,\"address\":null,\"city\":\"Abu Dhabi\",\"state\":\"Abu Dhabi\",\"postal_code\":null,\"region\":\"Abudhabi\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>.<\/div>\\n<div><strong>As a Customer Service Representative, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"2462739132\",\"location\":\"Abu Dhabi, Abudhabi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T03:59:17.003+04:00\",\"created_at\":\"2026-02-09T19:24:24.846+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1566\",\"campaign_id\":\"73\",\"campaign_title\":\"GTM Dubai - Ziina CSA - AR\/ EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic and English Speaker - Dubai\",\"street\":null,\"address\":null,\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":\"Dubai\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>.<\/div>\\n<div><strong>As a Customer Service Representative, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"3153046704\",\"location\":\"Dubai, Dubai\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T03:59:14.044+04:00\",\"created_at\":\"2026-02-09T19:11:06.236+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1271\",\"campaign_id\":\"13953\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1703229\",\"campaign_type\":\"job_application\",\"job_title\":\"Microsoft Teams Solution Architect (M\/F\/D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"Role Overview\\nWe are seeking a skilled and motivated Microsoft Teams Engineer to join our domain. The ideal candidate will be an expert in Microsoft Teams, with a strong understanding of its ecosystem including Exchange Online, SharePoint Online, and Entra ID (formerly Azure AD). This role will focus on the design, deployment, and support of Microsoft Teams solutions, including Teams Phone and PSTN connectivity, with a strong emphasis on hybrid and enterprise-scale environments. The role also includes consulting with customers, delivering workshops, and acting as a trusted advisor to help customers overcome their challenges.\",\"long_description\":\"<h1><\/h1><h2>Role Overview<\/h2><p>We are seeking a skilled and motivated Microsoft Teams Architect to join our domain. The ideal candidate will be an expert in Microsoft Teams, with a strong understanding of its ecosystem including Exchange Online, SharePoint Online, and Entra ID (formerly Azure AD). This role will focus on the design, deployment, and support of Microsoft Teams solutions, including Teams Phone and PSTN connectivity, with a strong emphasis on hybrid and enterprise-scale environments. The role also includes consulting with customers, delivering workshops, and acting as a trusted advisor to help customers overcome their challenges.<\/p><h2>Key Responsibilities<\/h2><ul><li>Design, implement, and support Microsoft Teams solutions across the organisation.<\/li><li>Lead and support Teams Phone rollouts, including Direct Routing, Operator Connect, and Calling Plans.<\/li><li>Integrate Teams with Exchange Online, SharePoint Online, and Entra ID to ensure seamless collaboration and identity management.<\/li><li>Manage and troubleshoot Teams-related issues, including voice, video, meetings, and chat.<\/li><li>Support and maintain hybrid deployments involving on-premises and cloud-based Teams infrastructure.<\/li><li>Provide guidance on Skype for Business Server coexistence and migration strategies.<\/li><li>Collaborate with cross-functional teams to ensure Teams solutions align with business needs and security policies.<\/li><li>Document configurations, procedures, and best practices.<\/li><li>Consult with customers to understand their business needs and technical challenges related to Microsoft Teams and its ecosystem.<\/li><li>Deliver workshops and training sessions to educate customers on Microsoft Teams capabilities and best practices.<\/li><li>Act as a trusted advisor to customers, providing strategic guidance and recommendations to optimize their use of Microsoft Teams and related Microsoft 365 services.<\/li><\/ul><h2>Required Skills and Experience<\/h2><ul><li>Proven experience with Microsoft Teams administration and architecture including Teams Phone.<\/li><li>Strong knowledge of Teams Phone and PSTN integration methods (Direct Routing, Operator Connect, Calling Plans).<\/li><li>Experience with Exchange Online, SharePoint Online, and Entra ID.<\/li><li>Familiarity with Teams Hybrid deployments and migration from Skype for Business.<\/li><li>Understanding of Microsoft 365 security, compliance, and governance features.<\/li><li>Ability to troubleshoot complex Teams and voice-related issues.<\/li><li>Excellent communication and documentation skills.<\/li><li><b>At least B2 or C1 German language<\/b><\/li><\/ul><h2>Preferred Qualifications<\/h2><ul><li>Microsoft certifications such as MS-700, MS-720, or MS-102.<\/li><li>Experience with PowerShell scripting for automation and administration.<\/li><li>Knowledge of networking fundamentals related to VoIP and real-time communications.<\/li><li>Experience working in regulated or enterprise environments.<\/li><\/ul>\",\"ats_external_id\":\"R1703229\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"10\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-14T04:07:24.285+08:00\",\"created_at\":\"2026-02-09T18:07:58.301+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Microsoft-Teams--Teams-Phone-CSA_R1703229\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jennifer.martin1@concentrix.com\"},\"first_name\":\"Martin, Jennifer Marie\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"101884348\",\"wid\":\"79a95241520101cb7bf794f1500e03cd\",\"descriptor\":\"Rodina Sami Sedeeq Elsayed Ibrahim (\u0631\u0648\u062f\u064a\u0646\u0629 \u0627\u0644\u0633\u064a\u062f) (101884348)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0288\",\"descriptor\":\"Lead Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372474\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Microsoft-Teams--Teams-Phone-CSA_R1703229\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Microsoft-Teams--Teams-Phone-CSA_R1703229\/apply\",\"job_requisition_id\":\"R1703229\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1703229\",\"wid\":\"322f661899bc1011cd188c1d5c100000\",\"descriptor\":\"Microsoft Teams Solution Architect (M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"357\",\"campaign_id\":\"618\",\"campaign_title\":\"Open Application (PL) | German | Poland\",\"campaign_type\":\"job_application\",\"job_title\":\"Concentrix Open German Application\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">Are you ready to be part of the Concentrix community? If you're interested in joining us but haven't found a specific role that suits your interests, we've got exciting opportunities for you! Use this application form to express your interest, and we'll match your profile with one of our open roles, then reach out to you with more details.<\/p>\\n<p><strong>Be the next Game-Changer!<\/strong><\/p>\\n<h2><strong>About the roles:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>We provide comprehensive training and resources in the initial weeks to ensure your success.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Depending on the project, you will interact with clients via phone, email, or chat.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Your primary responsibility will be resolving various client-reported issues.<\/p>\\n<\/li>\\n<\/ul>\\n<h2>Apply if You:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are proficient in German at a B2+\/C1 level.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional language skills are a plus.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are enthusiastic about working onsite in one of our offices in Katowice, Lublin, Warsaw or Szczecin, or remotely from anywhere in Poland.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are available for full-time work.<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>What we offer to you:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employment with a labor contract.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>An attractive salary package.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging training programs.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefits package including private healthcare by LuxMed, MyBenefit with a monthly budget, private life insurance, MultiSport, fruits on Wednesdays, and occasional Pizza Days.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Talent Development Program featuring transparent career paths and promotion opportunities.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to CNX Academy's mentoring program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Unlimited online training via CNX University.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>\\\"Refer a Friend\\\" bonus up to 4000 PLN.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>An amazing work culture celebrating diverse cultures with numerous onsite integration events.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Modern offices located in Katowice, Szczecin, Lublin and Warsaw.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"237332570\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:30:04.106+01:00\",\"created_at\":\"2026-02-09T17:41:24.149+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1595\",\"campaign_id\":\"50\",\"campaign_title\":\"Airbnb Customer Service Advisor\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Airbnb - Italian\",\"street\":\"Milan Shuflaj, Tirana, Albania\",\"address\":\"Milan Shuflaj, Tirana, Albania\",\"city\":\"Tiran\u00eb\",\"state\":\"Qarku i Tiran\u00ebs\",\"postal_code\":\"1019\",\"region\":\"Tirana\",\"country\":\"Albania\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<h2>Success is waking up happy to do a job you love. Looking for that job?<\/h2>\\n<div>\\n<p>Join our new team of game-changers in Tirana!<br \/><br \/>We&rsquo;re currently looking for Customer Service Agents in Italian&amp;English<br \/><br \/>The ideal candidate will be able to:<br \/>- Taking inbound contacts, by phone, chat or email from customers to resolve any issues or complaints<br \/>- Ability to stay focused and organized to correctly handle customer&rsquo;s request in a timely manner<br \/>- Occasionally taking outbound calls to resolve cases and check whether customer&rsquo;s issue is correctly resolved<br \/>- Constantly report new issues and proactively liaising with team leaders and peers to optimize the overall<br \/>experience of the customers<br \/>- Responsible for maintaining a high level of professionalism with clients and working to establish a positive<br \/>relationship with every caller<br \/>- Must be able to use CRM tools and related software to handle any contact<br \/>- Key competencies and qualifications:<br \/>- Customer focus, empathy and attention to details are core competencies<br \/>- Fast typer, minimum 30 WPM<br \/>- Ability to handle stressful situations and contacts<br \/>- Ideally you have previous experience in a customer facing role or a contact center<br \/>- Able to work fast and effectively<br \/>- Willing to cooperate with team leaders and colleagues in order to improve customer satisfaction<br \/>- Strong problem solving skills, make the right call and access existing processes to quickly resolve customer&rsquo;s issues<br \/>- Team player who shares information and best practices with his collegues and superiors<br \/>- Minimum requirements &ndash; High School Diploma<br \/>Be part of one of the biggest companies in global outsourcing. Join a dynamic young and fun work environment with dedicated relax area and flat hierarchy with great opportunities to develop your skills. Webhelp is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.<\/p>\\n<\/div>\",\"ats_external_id\":\"3425728915\",\"location\":\"Tiran\u00eb, Tirana\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-05T01:59:08.591+02:00\",\"created_at\":\"2026-02-09T12:12:58.870+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MA\/apply?\",\"head_count\":\"20\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"hospitality\",\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"6\",\"campaign_id\":\"107\",\"campaign_title\":\"Feiras - S\u00e3o Paulo PT\",\"campaign_type\":\"job_application\",\"job_title\":\"Atendimento ao Cliente - Customer Service (Presencial) - S\u00e3o Paulo\/SP\",\"street\":\"\",\"address\":\"\",\"city\":\"S\u00e3o Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Atendimento ao Cliente - Customer Service (Presencial) - S\u00e3o Paulo\/SP\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Voc&ecirc; &eacute; apaixonado por ajudar pessoas e quer fazer parte de uma empresa global que valoriza o seu crescimento? Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Venha fazer a diferen&ccedil;a no atendimento ao cliente e impulsione sua carreira conosco! Seja nosso pr&oacute;ximo <strong>Especialista em Atendimento ao Cliente <\/strong>e transforme cada intera&ccedil;&atilde;o em uma experi&ecirc;ncia inesquec&iacute;vel atrav&eacute;s do Chat, E-mail e\/ou Voz. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista em Atendimento ao Cliente | S&atilde;o Paulo<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atendimento humanizado e eficiente para clientes via chat, e-mail e\/ou voz.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Resolver d&uacute;vidas, problemas e oferecer solu&ccedil;&otilde;es com empatia e agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para garantir excel&ecirc;ncia no atendimento.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Sal&aacute;rio: R$1.621,00<br \/>\u2705 Escala: 6x1, folgas alternadas.<br \/>\u2705 Local: Rua Tagipuru, 906 &ndash; Barra Funda, S&atilde;o Paulo (Presencial)<br \/>\u2705 VA\/VR flex&iacute;vel com bandeira aceita em qualquer lugar<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 4 anos<br \/>\u2705 Descontos em faculdades e idiomas<br \/>\u2705 Ambientes disruptivos com salas de jogos e TV<br \/>\u2705 Wellhub: programa completo de bem-estar com amplos acessos a redes de academias, est&uacute;dios, aulas online, aplicativos de nutri&ccedil;&atilde;o, medita&ccedil;&atilde;o e terapia.<br \/>\u2705 Plano de carreira real ap&oacute;s 3 meses<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo<br \/>Idade m&iacute;nima: 18 anos<br \/>Experi&ecirc;ncia em reten&ccedil;&atilde;o ser&aacute; diferencial<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final.<br \/>Vaga tamb&eacute;m aberta para pessoas com defici&ecirc;ncia.<br \/><br \/>Venha fazer parte da nossa equipe! Inscreva-se agora e construa uma carreira de sucesso conosco! \ud83d\ude80<\/p>\",\"ats_external_id\":\"R1663895\",\"location\":\"S\u00e3o Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-14T20:59:06.846-03:00\",\"created_at\":\"2026-02-06T17:17:21.615-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Sao Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342310\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Atendimento-ao-Cliente---Customer-Service--Presencial----So-Paulo-SP_R1663895\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Atendimento-ao-Cliente---Customer-Service--Presencial----So-Paulo-SP_R1663895\/apply\",\"job_requisition_id\":\"R1663895\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663895\",\"wid\":\"5495427cd654102801435bd808f20000\",\"descriptor\":\"R1663895 Atendimento ao Cliente - Customer Service (Presencial) - S\u00e3o Paulo\/SP (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"358\",\"campaign_id\":\"617\",\"campaign_title\":\"Reckitt | Russian | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Russian\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Russian C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Availability to work onsite from our office in Katowice.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Modern office in Katowice.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"2644266676\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"5200\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-04T01:59:01.994+02:00\",\"created_at\":\"2026-02-06T16:42:27.716+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"359\",\"campaign_id\":\"616\",\"campaign_title\":\"Reckitt | Greek | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Greek\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Greek C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Stable Internet connection (for WAH roles).<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remote position within Poland.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">IT device to work from home within Poland.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"344301639\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"7000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:30:04.037+01:00\",\"created_at\":\"2026-02-06T16:38:06.127+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTY?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"360\",\"campaign_id\":\"615\",\"campaign_title\":\"Reckitt | Dutch | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Dutch (work from home)\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Dutch C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Stable Internet connection (for WAH roles).<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remote position within Poland.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">IT device to work from home within Poland<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"2290531452\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"10000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-19T01:59:02.178+02:00\",\"created_at\":\"2026-02-06T16:36:04.269+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"361\",\"campaign_id\":\"612\",\"campaign_title\":\"Reckitt | Spanish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Spanish (work from home)\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Spanish C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Stable Internet connection (for WAH roles).<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remote position within Poland.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">IT device to work from home within Poland<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"535857570\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"6500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-05-14T01:59:04.932+02:00\",\"created_at\":\"2026-02-06T16:08:46.412+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"362\",\"campaign_id\":\"611\",\"campaign_title\":\"Reckitt | Italian | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Italian (work from home)\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Italian C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Stable Internet connection (for WAH roles).<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remote position within Poland.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">IT device to work from home within Poland<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"2213778841\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"6800\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-05-08T15:50:28.011+02:00\",\"created_at\":\"2026-02-06T16:04:47.042+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"363\",\"campaign_id\":\"609\",\"campaign_title\":\"Reckitt | German | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with German (work from home)\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: German C1\/C2 (contact with the customers) + Polish native + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Stable Internet connection (for WAH roles).<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remote position within Poland.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">IT device to work from home within Poland.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"3509879510\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:30:03.945+01:00\",\"created_at\":\"2026-02-06T15:37:10.455+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDk?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"364\",\"campaign_id\":\"608\",\"campaign_title\":\"Reckitt | English\/Polish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with English and Polish\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Polish native + English B2\/C1.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Availability to work onsite from our office in Katowice.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Civil contract.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Modern office in Katowice.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"2738487233\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"31.4\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-05-08T01:59:02.580+02:00\",\"created_at\":\"2026-02-06T15:15:17.261+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"609\",\"campaign_id\":\"22281\",\"campaign_title\":\"Representative, Operations R1703455\",\"campaign_type\":\"job_application\",\"job_title\":\"Representative, Operations (Associate, GBO Deposits)\",\"street\":\"PHL Taguig - 31st Flr Seven\/NEO 5th Avenue\",\"address\":\"PHL Taguig - 31st Flr Seven\/NEO 5th Avenue\",\"city\":\"Taguig\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1634\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<p><span><span><b>Job Description:<span> <\/span><\/b><\/span><\/span><\/p><p><span>To process, monitor and control transaction processing for Payments related to Deposits across APAC WITH THE OBJECTIVE to facilitate smooth functioning of operations while meeting the Operations Objectives of BNPPISPL for all the sites handled.<\/span><\/p><p><span>To be compliant with alert management keeping in par with guidelines and policies<\/span><\/p>\",\"ats_external_id\":\"R1703455\",\"location\":\"Taguig, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-29T05:14:30.289+08:00\",\"created_at\":\"2026-02-05T18:04:59.833+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjI4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Representative--Operations--Associate--GBO-Deposits-_R1703455\/apply\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Taguig\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1634\",\"primary_location\":{\"id\":\"PH-TAG-NETPA-01\",\"wid\":\"b943a457b15c10049f0ac218d9c90000\",\"descriptor\":\"PHL Taguig - 31st Flr Seven\/NEO 5th Avenue\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"marialjay.dionson@concentrix.com\"},\"first_name\":\"Dionson, Marial Jay\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101928952\",\"wid\":\"2ffb5dc89bc30107af91dfcb57090000\",\"descriptor\":\"Mikee Gabrielle Martinez (101928952)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"100864188\",\"wid\":\"60219339f7a01064a5b9a699585e6503\",\"descriptor\":\"Marial Jay Dionson (100864188)\"},{\"id\":\"228805\",\"wid\":\"9f196ba80a87017b1956ecbb04197054\",\"descriptor\":\"Ann Camille Duhino (228805)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1783\",\"descriptor\":\"Representative, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359444\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Representative--Operations--Associate--GBO-Deposits-_R1703455\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Representative--Operations--Associate--GBO-Deposits-_R1703455\/apply\",\"job_requisition_id\":\"R1703455\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"d2081cf2222f102fb59755b8af250000\",\"descriptor\":\"22485 - Bnp Paribas - 980004250\",\"reference_id\":\"980004250\",\"custom_reference_id\":\"980004250\",\"company_reference_id\":null},{\"wid\":\"4f06c95215ea1016a63511e2e32e0000\",\"descriptor\":\"W0ZU3U BNPP CIB\",\"reference_id\":\"W0ZU3U\",\"custom_reference_id\":\"W0ZU3U\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"kathleengayle.robediso@concentrix.com\"},\"first_name\":\"Gayle Robediso (100193300)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703455\",\"wid\":\"fa87effdd94c101009ae3af78c1e0000\",\"descriptor\":\"Representative, Operations (Associate, GBO Deposits)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><span><span><b>Direct Responsibilities<\/b><\/span><\/span><\/p><ul><li><span><span><span><b>Query MANAGEMENT:<span> <\/span><\/b><\/span>Management of Deposits related transactions to ensure that they are accurate, as per the prescribed service delivery standards and as per the SLA with the sites.<\/span><\/span><\/li><\/ul><p><span>\u2013 Inputting and Verifications of Deposits deals like, liquidation, maturity, creations etc.<\/span><\/p><p><span>\u2013 Subject matter expert for the products in charge<\/span><\/p><p><span>\u2013 Be the point of contact for stakeholders on resolving and answering queries<\/span><\/p><p><span><span><b>2. OPERATIONS RISK MANAGEMENT<\/b><\/span>: Implement and monitor control plans and pay attention to risk related areas in operations.<\/span><\/p><p><span><span><b>3. COMPLIANCE:<\/b><\/span><span> <\/span>Ensure adherence to internal guidelines, compliance, screening, legal and regulatory aspects by the team members.<\/span><\/p><p><\/p><p><span><span><b>Contributing Responsibilities<\/b><\/span><\/span><\/p><p><span><span><b>1. OPC<\/b><\/span>: Contribute to the Operations Permanent Control framework<\/span><\/p><p><span><span><b>2. CUSTOMER SERVICE:<span> <\/span><\/b><\/span>Monitor turnaround times, and operational efficiency. Resolve queries and maintain clear communication with onshore counterparts<\/span><\/p><p><span><span><b>3. CLIENT RELATIONSHIP MANAGEMENT<\/b><\/span>: Support Middle Office to address ultimate client needs and resolve customer complaints if any.<\/span><\/p><p><span><span><b>4. INFORMATION MANAGEMENT<\/b><\/span>: Supervise preparation and submission of MIS and reports to management as required and disseminate information to the Team<\/span><\/p><p><span><span><b>5. SWIFT knowledge:<span> <\/span><\/b><\/span>Should have good knowledge on SWIFT related payments and messages to handle investigations queries raised by clients.<\/span><\/p><p><span><span><b>6. Reconciliation:<span> <\/span><\/b><\/span>Should have knowledge on account reconciliation<\/span><\/p><p><\/p><p><span>TECHNICAL COMPETENCIES REQUIRED:<\/span><\/p><p><span>1.Familarity with Computer applications, MS Office, Business Objects etc<\/span><\/p><p><span>2.Familarity with Back Office Operations, Deposits Processes and systems.<\/span><\/p><p><span>3.Knowledge on various regulations connected with Banking Operations.<\/span><\/p><p><span>4.Operational Risk awareness<\/span><\/p><p><span>5.Knowledge on Banking Law &amp; Practice<\/span><\/p><p><span>6.Product Knowledge on Cash Management<\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"610\",\"campaign_id\":\"22280\",\"campaign_title\":\"Advisor I, Customer Service R1683377\",\"campaign_type\":\"job_application\",\"job_title\":\"iRecruit Engage Main 2026\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><\/p>\",\"ats_external_id\":\"R1683377\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:30.255+08:00\",\"created_at\":\"2026-02-05T18:04:58.862+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjI4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/iRecruit-Engage-Main-2026_R1683377\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jarry.aballa@concentrix.com\"},\"first_name\":\"Aballa, Jarry\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102041857\",\"wid\":\"37361864065d101505f3ba088fdd0000\",\"descriptor\":\"Christee Anne Valenzuela (102041857)\"},{\"id\":\"102137809\",\"wid\":\"cc00bfeeecfa101b6e734475e3260000\",\"descriptor\":\"Shane Sisante (102137809)\"},{\"id\":\"101947530\",\"wid\":\"fa646a670f5d010e1a1a6921b3210000\",\"descriptor\":\"Joma Busa (101947530)\"},{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"148212\",\"wid\":\"9f196ba80a870191afd38447051933e3\",\"descriptor\":\"Francisco Balabat III (148212)\"},{\"id\":\"102231129\",\"wid\":\"3f18747a40e6100ff2f2b377a3580000\",\"descriptor\":\"Alexis Laroa (102231129)\"},{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"102328845\",\"wid\":\"1cc09ca25f2e101226ca49dc788d0000\",\"descriptor\":\"Su Lobita\u00f1a (102328845)\"},{\"id\":\"103349669\",\"wid\":\"cd37ff6c6459101bbad0e851ec630000\",\"descriptor\":\"Chrisdom Tablate (103349669)\"},{\"id\":\"103349664\",\"wid\":\"cd37ff6c6459101bbaa2337701d10000\",\"descriptor\":\"Trisha Jean Escalante (103349664)\"},{\"id\":\"102215684\",\"wid\":\"85018d4cae2c1007bf1a2c82e0620000\",\"descriptor\":\"Roland Baldos (102215684)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"101622736\",\"wid\":\"3dc99dfe0b4b018a6dc786f7e00d1d77\",\"descriptor\":\"Jastro Jeremy Ocampo (101622736)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"101994547\",\"wid\":\"83e0950206e8012443353406e0a60000\",\"descriptor\":\"Roger Angelo Lansa (101994547)\"},{\"id\":\"101496750\",\"wid\":\"4578c06c60f6015643367df1f03bbf89\",\"descriptor\":\"Jocelyn Lacanaria (101496750)\"},{\"id\":\"101213059\",\"wid\":\"ed16e015daa401a27933ca9836453579\",\"descriptor\":\"OJ Sandoval (101213059)\"},{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"102102839\",\"wid\":\"4892676ab663100e7ac9cc6531ae0000\",\"descriptor\":\"Dheceree Soriano (102102839)[C]\"},{\"id\":\"102202711\",\"wid\":\"948a35e6f492102447caa8644e450000\",\"descriptor\":\"Chantel Joie Salunga (102202711)\"},{\"id\":\"101754733\",\"wid\":\"6b1b277a403601354af38218d9251254\",\"descriptor\":\"Benjie Basa (101754733)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"102964171\",\"wid\":\"7c4a34a6e13f10099f2dab74d6960000\",\"descriptor\":\"Joan Taganna (102964171)\"},{\"id\":\"103333495\",\"wid\":\"411cdb12f37e1016d14a26b7b6aa0000\",\"descriptor\":\"Lyrra Jorramie Grageda (103333495)\"},{\"id\":\"103338917\",\"wid\":\"93e33e00d40d10189abd264b92c90000\",\"descriptor\":\"Ken Gio Bautista (103338917)\"},{\"id\":\"101845578\",\"wid\":\"ffa28fd404aa013b2625749bc820b7f8\",\"descriptor\":\"Jia Banzon (101845578)\"},{\"id\":\"103286022\",\"wid\":\"72c00c10ab02100943644840d5ca0000\",\"descriptor\":\"Neil Robert Antonio (103286022)\"},{\"id\":\"1028120\",\"wid\":\"f6358e3b3d6d0159efa9b4ad20196a94\",\"descriptor\":\"Jea Ta\u00f1ajura (1028120)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"101774740\",\"wid\":\"aca61f053dfc01899b5a5a0e3601b28a\",\"descriptor\":\"Camille Mahan (101774740)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"},{\"id\":\"101613419\",\"wid\":\"a1233c7c29c7015c751ae2c6bd0016b2\",\"descriptor\":\"Bea Gatdula (101613419)\"},{\"id\":\"226760\",\"wid\":\"9f196ba80a87012972f9bffb0419de4b\",\"descriptor\":\"Ann Jill Jerez (226760)\"},{\"id\":\"1027578\",\"wid\":\"9f196ba80a87017e4d64ffcd0019676f\",\"descriptor\":\"Kim Martinez (1027578)\"},{\"id\":\"101891169\",\"wid\":\"0dc36b7670b20103117443680c9e0000\",\"descriptor\":\"Raquel Atienza (101891169)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"101999916\",\"wid\":\"8962dad7b364010368e396fd53ee0000\",\"descriptor\":\"Kenneth Bejasa (101999916)\"},{\"id\":\"102028539\",\"wid\":\"4be2fdb49cb6010f9e32de2399560000\",\"descriptor\":\"Jewelshane Sibulan (102028539)\"},{\"id\":\"102311229\",\"wid\":\"b95c772f286c100a33de90253b020000\",\"descriptor\":\"Alliyah Aubrey Yee (102311229)\"},{\"id\":\"102934089\",\"wid\":\"d62536c434f8101748a6564876220000\",\"descriptor\":\"Catherine Joy Alarcon (102934089)\"},{\"id\":\"102333257\",\"wid\":\"2a0c0a26c4c51013fd10e5baadbd0000\",\"descriptor\":\"Kurt Melon Caterial (102333257)\"},{\"id\":\"101896774\",\"wid\":\"de024fe268a3017eb5b2f64bc7139e29\",\"descriptor\":\"Liza Agacer (101896774)\"},{\"id\":\"101478782\",\"wid\":\"cf0bf17457300178358a4e080033ee7e\",\"descriptor\":\"Miguel Wilfredo Jovero (101478782)\"},{\"id\":\"101717326\",\"wid\":\"74eadc13be350179c5144a42730f9c08\",\"descriptor\":\"Connie Geli (101717326)\"},{\"id\":\"101440300\",\"wid\":\"975f13d37a8901adac116dd1c31f3dd7\",\"descriptor\":\"Jett Florian Valleramos (101440300)\"},{\"id\":\"103289260\",\"wid\":\"50502e3f62701009ec525da5475b0000\",\"descriptor\":\"Elijah Reperuga (103289260)\"},{\"id\":\"101785499\",\"wid\":\"f78796fec87401031499190b3d06e1d9\",\"descriptor\":\"Wynritz Malabanan (101785499)\"},{\"id\":\"103029210\",\"wid\":\"8e214d67412710167921c33bf3f80000\",\"descriptor\":\"Mark Angel Del Rosario (103029210)\"},{\"id\":\"102917528\",\"wid\":\"320dd1f3a6741001ee6e6da2fecb0000\",\"descriptor\":\"Gabriel Irvin Santiago (102917528)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"101874221\",\"wid\":\"4c1c1cb5bc9901f1afb2cb5e2b0a8070\",\"descriptor\":\"Eunice Abueg (101874221)\"},{\"id\":\"102905903\",\"wid\":\"4aca2c20960e100fe12cca3c43090000\",\"descriptor\":\"Kishiee Sarvida (102905903)\"},{\"id\":\"102828331\",\"wid\":\"cfdc408017ea104f35e559c03e7c0000\",\"descriptor\":\"Alvin John Talens (102828331)\"},{\"id\":\"102251757\",\"wid\":\"281bd54235df101b9ca274a9cbba0000\",\"descriptor\":\"Virgilio Caballero (102251757)\"},{\"id\":\"102103931\",\"wid\":\"6f72b4908982100ec7c94389f49c0000\",\"descriptor\":\"Alexis Escalante (102103931)\"},{\"id\":\"102100493\",\"wid\":\"b0d922c9d8fb100dd4e6561d26cf0000\",\"descriptor\":\"Charlotte Anne Gayol (102100493)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"},{\"id\":\"101815398\",\"wid\":\"dca720b5a5b3015e3a932adae413493c\",\"descriptor\":\"Ben Eduard Casalme (101815398)\"},{\"id\":\"101647029\",\"wid\":\"6ef9768a77b501487dc536c1730e4528\",\"descriptor\":\"Marlon Andrew Ilustrisimo (101647029)\"},{\"id\":\"103247749\",\"wid\":\"07b0b2aee7411038e7ea5487c8820000\",\"descriptor\":\"Ronnie Bautista (103247749)\"},{\"id\":\"102896917\",\"wid\":\"3c2a7f0d649f10199317da54e3eb0000\",\"descriptor\":\"Julia Franchesca Cabigon (102896917)\"},{\"id\":\"102001265\",\"wid\":\"8962dad7b3640103fa58640af9e60000\",\"descriptor\":\"Leslie Perez (102001265)\"},{\"id\":\"102070696\",\"wid\":\"401500d6105a1001a194280e9c120000\",\"descriptor\":\"Arita Faye Hubilla (102070696)\"},{\"id\":\"101072113\",\"wid\":\"abe9762a8a941047b2aa4de1c338c2fb\",\"descriptor\":\"Krisverino Borres (101072113)\"},{\"id\":\"101344505\",\"wid\":\"d68fbb48badb01a86a58ea2e031bd0a2\",\"descriptor\":\"Chenee Faye Osabel (101344505)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"100662750\",\"wid\":\"60219339f7a010649da33edbb4d74944\",\"descriptor\":\"Malcom Pamaran (100662750)\"},{\"id\":\"225941\",\"wid\":\"f6358e3b3d6d019f82fa72e33219ec75\",\"descriptor\":\"Katrina May Mancenido (225941)\"},{\"id\":\"102355224\",\"wid\":\"ce12e2bf72a4101cf564415ed5860000\",\"descriptor\":\"JL Abellera (102355224)\"},{\"id\":\"103408806\",\"wid\":\"17a1f7ba282d102cefc9e4dd96920000\",\"descriptor\":\"Ronwell Doromal (103408806)\"},{\"id\":\"102176716\",\"wid\":\"ef11cef7fce0101313a5852f834c0000\",\"descriptor\":\"Justin-Carlo Masaganda (102176716)\"},{\"id\":\"102856930\",\"wid\":\"8ad28f685747100a2d6d9131cd590000\",\"descriptor\":\"Marigold Palomo (102856930)\"},{\"id\":\"103308043\",\"wid\":\"c5958d2b0a39100fa88e2680188c0000\",\"descriptor\":\"Bess Francisco (103308043)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"102164385\",\"wid\":\"0e0ea733c2ac100bc55f4566d5790000\",\"descriptor\":\"Dean De Guzman (102164385)\"},{\"id\":\"101432635\",\"wid\":\"d68fbb48badb01cbc320d341f61abf8f\",\"descriptor\":\"Phoenix Naomi Zenarosa (101432635)\"},{\"id\":\"102088455\",\"wid\":\"73a690bd3137100954b27620f6b30000\",\"descriptor\":\"John Benedict Gonzales (102088455)\"},{\"id\":\"103458249\",\"wid\":\"5949e8f606b1103db8cdd5e7ed780000\",\"descriptor\":\"Angenica Alba (103458249)\"},{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"103133604\",\"wid\":\"b0b04b799cf010171419b6a554420000\",\"descriptor\":\"J C (103133604)[C]\"},{\"id\":\"101433622\",\"wid\":\"abe1d52b0bdc01596acc3664921ccc79\",\"descriptor\":\"Morielle Barquero (101433622)\"},{\"id\":\"101925329\",\"wid\":\"c4dcb9e0bc5c0104ecba73e42f4d0000\",\"descriptor\":\"Ericka Aniceto (101925329)\"},{\"id\":\"102127375\",\"wid\":\"2a5fb6052b681017789227ee61f20000\",\"descriptor\":\"Jilliane Sofia Castor (102127375)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101961223\",\"wid\":\"f585845c6ff40114b0be69b1b7b90000\",\"descriptor\":\"Jason Catatista (101961223)\"},{\"id\":\"102136921\",\"wid\":\"2d41b9e51cee101b4518457c89660000\",\"descriptor\":\"Nicole Arlegui (102136921)\"},{\"id\":\"101507386\",\"wid\":\"1c3928bd731601b4b4e8d905b2231c8e\",\"descriptor\":\"Daniel Bautista (101507386)\"},{\"id\":\"101581451\",\"wid\":\"ba00b1ca16300194fc330c9b680a6057\",\"descriptor\":\"Barbie Pardinez (101581451)\"},{\"id\":\"101846240\",\"wid\":\"f023b2910ffb01920271c54baa1ffbe0\",\"descriptor\":\"Michael JR Macatangay (101846240)\"},{\"id\":\"103378715\",\"wid\":\"0250096828e410240632c76cdf410000\",\"descriptor\":\"Xzyr Acutan (103378715)\"},{\"id\":\"103316249\",\"wid\":\"8759a3d469e01011e0084d292e3f0000\",\"descriptor\":\"Jerusalem Viernes (103316249)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"101410063\",\"wid\":\"9a3e426a77a00129c267ed613b018196\",\"descriptor\":\"Mark Joseph Italia (101410063)\"},{\"id\":\"103311354\",\"wid\":\"900407345aee1010541152ffc90c0000\",\"descriptor\":\"Jalene Fabian (103311354)\"},{\"id\":\"102898122\",\"wid\":\"cb13f0e00af9100e5be3e90806600000\",\"descriptor\":\"Ehelziah Jane Manantan (102898122)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102822773\",\"wid\":\"dc5417fed7b7104c7f49a36fbe900000\",\"descriptor\":\"Chusdae Nicole Escano (102822773)\"},{\"id\":\"102341410\",\"wid\":\"160d8d6e7a1b10171c214de6cc310000\",\"descriptor\":\"Joda Bay Sagarino (102341410)\"},{\"id\":\"101471458\",\"wid\":\"d6dac4fe6b42011478ac32e01930c587\",\"descriptor\":\"Pamela Avigail Jayme (101471458)\"},{\"id\":\"102111435\",\"wid\":\"1877460eea961011e468d2ba16400000\",\"descriptor\":\"Fiona Clarisse Brillantes (102111435)\"},{\"id\":\"102171441\",\"wid\":\"62925abb8868100fbf6cca019bf10000\",\"descriptor\":\"Christian Rasonable (102171441)\"},{\"id\":\"102108390\",\"wid\":\"dc28d59c523f101064fa8fff34440000\",\"descriptor\":\"Pamela Frances Vallejos (102108390)\"},{\"id\":\"102136917\",\"wid\":\"31848f32688e101b449718dee9a60000\",\"descriptor\":\"James Louwen Fragata (102136917)\"},{\"id\":\"101985114\",\"wid\":\"58ad97fb38e6011fed3a98f974690000\",\"descriptor\":\"Den Margarett Mangulabnan (101985114)\"},{\"id\":\"103198795\",\"wid\":\"3d5c65b6b1d5102cd9cf689a6e200000\",\"descriptor\":\"Juliana Raquel Piojo (103198795)\"},{\"id\":\"102302560\",\"wid\":\"20db337f11d11006392ada1061fd0000\",\"descriptor\":\"Zhen Timbreza (102302560)\"},{\"id\":\"102865393\",\"wid\":\"e66fd96ae0111026f103572c898a0000\",\"descriptor\":\"Ma. Checelle Jazul (102865393)\"},{\"id\":\"182331\",\"wid\":\"9f196ba80a8701c5e90edbb905194f67\",\"descriptor\":\"Rochelle Lopez (182331)\"},{\"id\":\"102845364\",\"wid\":\"aa605e912aed1004fd1df5128abf0000\",\"descriptor\":\"Jarry Aballa (102845364)\"},{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"},{\"id\":\"101767280\",\"wid\":\"545a3d9f842e01d54b518dc67d2c0834\",\"descriptor\":\"Ramon Carlos Lacson (101767280)\"},{\"id\":\"102983342\",\"wid\":\"c29350da72a7100de06d5c56728d0000\",\"descriptor\":\"Aizie Joshua Lim (102983342)\"},{\"id\":\"102821048\",\"wid\":\"418881b01a09104bef3ef43606c60000\",\"descriptor\":\"PJ Bayaborda (102821048)\"},{\"id\":\"101083970\",\"wid\":\"aeae964d4d591050861ff4e9be55daea\",\"descriptor\":\"Jacqueline Pilapil (101083970)\"},{\"id\":\"101832754\",\"wid\":\"9e0066dd1ceb013f25578cc2c21b95d1\",\"descriptor\":\"Kelsie Turgo (101832754)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"103300452\",\"wid\":\"aa0bba3f9c65100d8746a7cbb1550000\",\"descriptor\":\"Jose Carlo Angelo Perez (103300452)\"},{\"id\":\"101963318\",\"wid\":\"b65bf950f10001161f599910fc030000\",\"descriptor\":\"Petch Precy Jane Matedios (101963318)\"},{\"id\":\"101844030\",\"wid\":\"f9b9adf5d4b0013f62130dd9161f1d2b\",\"descriptor\":\"JP Gooco (101844030)\"},{\"id\":\"102887732\",\"wid\":\"ab992a5af6c110171ad9cad30fd10000\",\"descriptor\":\"Claudine Kaye Olayvar (102887732)\"},{\"id\":\"102504256\",\"wid\":\"952b321b47dd10442e0b707ffcb70000\",\"descriptor\":\"Deoval Imperial (102504256)\"},{\"id\":\"103378039\",\"wid\":\"0250096828e41023f59112ee31760000\",\"descriptor\":\"Mark Lesther Legadia (103378039)\"},{\"id\":\"1085911\",\"wid\":\"9f196ba80a8701ad555f59f70819e44d\",\"descriptor\":\"Shanon Dorothy Manilag (1085911)\"},{\"id\":\"101896428\",\"wid\":\"772c02a6986a01bdde61ca7b29135fd9\",\"descriptor\":\"Grace Hannah Bernal (101896428)\"},{\"id\":\"103466145\",\"wid\":\"09abeaf7f7e61000a25d10f691730000\",\"descriptor\":\"Raphael Felipe Dulatre (103466145)\"},{\"id\":\"102195311\",\"wid\":\"de6d9763df87101fa38ad88ddaaa0000\",\"descriptor\":\"Cecilio Francisco Foronda Jr (102195311)\"},{\"id\":\"103368547\",\"wid\":\"7fe89a0f967f1021409b119883550000\",\"descriptor\":\"Renz Millan (103368547)\"},{\"id\":\"102893763\",\"wid\":\"3c2a7f0d649f1018f51a7a2f8a870000\",\"descriptor\":\"Lorena Woo (102893763)\"},{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"},{\"id\":\"139732\",\"wid\":\"60219339f7a0106474592101d723e225\",\"descriptor\":\"Cherry Gumban (139732)\"},{\"id\":\"103031366\",\"wid\":\"3f4cf14cdd441026e74c3ffca0de0000\",\"descriptor\":\"Mil Cagatulia (103031366)\"},{\"id\":\"101465374\",\"wid\":\"bc0548d5e941019a842940dcdc2c3011\",\"descriptor\":\"Jancel Olgado (101465374)\"},{\"id\":\"102168213\",\"wid\":\"379ff0901a8f100dcffe87d7a1100000\",\"descriptor\":\"Chicco Ebron (102168213)\"},{\"id\":\"102838340\",\"wid\":\"6891fbcc491d10013d243dff96b90000\",\"descriptor\":\"Therese Llamado (102838340)\"},{\"id\":\"102018126\",\"wid\":\"53033d314c8c010a3d5fdb6c491c0000\",\"descriptor\":\"Erick Joseph Conda (102018126)\"},{\"id\":\"102346629\",\"wid\":\"5ea36adbf97410192d4907802b760000\",\"descriptor\":\"Eric Carl Abellana (102346629)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"103362426\",\"wid\":\"f1da4c8dd6e8101fa75be07a0a700000\",\"descriptor\":\"Harmon Kidd Ramos (103362426)\"},{\"id\":\"101816123\",\"wid\":\"f3a10bb238fd01d760e58becd21277df\",\"descriptor\":\"Cecil Favis (101816123)\"},{\"id\":\"103269295\",\"wid\":\"23414dfc93861003be4533b986780000\",\"descriptor\":\"Jaysen Martir (103269295)\"},{\"id\":\"727041\",\"wid\":\"f6358e3b3d6d015529162ac700194f1a\",\"descriptor\":\"Ma Leosa Mattie Guliman (727041)\"},{\"id\":\"101597018\",\"wid\":\"7fa9a0f3ec10015158fde4ece700b6c1\",\"descriptor\":\"Jayson Corcino (101597018)\"},{\"id\":\"102070624\",\"wid\":\"07c8d662333d10019e1d30d769430000\",\"descriptor\":\"Ian Mojica (102070624)\"},{\"id\":\"101454955\",\"wid\":\"06ce6c95edd60122b37e5263aa27aa21\",\"descriptor\":\"Renalyn Tariao (101454955)\"},{\"id\":\"103313176\",\"wid\":\"6dc75b23f6ce1010ab605899a5fb0000\",\"descriptor\":\"Frans Matthew Almada (103313176)\"},{\"id\":\"101444627\",\"wid\":\"1a9f5ff7b58201d024c89695d7214050\",\"descriptor\":\"Jove Ladera (101444627)\"},{\"id\":\"102098907\",\"wid\":\"6f72b4908982100d0b008f6b82960000\",\"descriptor\":\"Millen Jan Gavaran (102098907)\"},{\"id\":\"101339159\",\"wid\":\"6fea8e1edbd30121e372b01c1a20c0b0\",\"descriptor\":\"Paulo Zenarosa (101339159)\"},{\"id\":\"102328212\",\"wid\":\"c288cd88a7fa1011e05a54eacfa70000\",\"descriptor\":\"Gwen Claudette Delgado (102328212)\"},{\"id\":\"102896327\",\"wid\":\"1af7455ef1d910197d17f23d21b70000\",\"descriptor\":\"Erika Mae Pekit-pekit (102896327)\"},{\"id\":\"101486983\",\"wid\":\"862832a91037010835f87cde57374df0\",\"descriptor\":\"Angelo Gabriel Palpal-latoc (101486983)\"},{\"id\":\"101479766\",\"wid\":\"aa753a2a4cb201c2bce3de12563384cf\",\"descriptor\":\"Alyssa Marie Reyes (101479766)\"},{\"id\":\"103038461\",\"wid\":\"4820d1c25af01018a3e1c11867f10000\",\"descriptor\":\"Rein Valeriano (103038461)\"},{\"id\":\"899356\",\"wid\":\"f6358e3b3d6d017d575a1db70219eac5\",\"descriptor\":\"Bea Paclipan (899356)\"},{\"id\":\"580415\",\"wid\":\"9f196ba80a8701e6461d815f0719c2bf\",\"descriptor\":\"Paul Edcris Estanislao (580415)\"},{\"id\":\"237528\",\"wid\":\"9f196ba80a8701402388da2f0519d66d\",\"descriptor\":\"Imelda Regalario (237528)\"},{\"id\":\"102330233\",\"wid\":\"62c1084f87df1012844493dc26ba0000\",\"descriptor\":\"Wency Estolano (102330233)\"},{\"id\":\"102076261\",\"wid\":\"289ae086dbfe100400f4aff30ad30000\",\"descriptor\":\"Julius Cantillon (102076261)\"},{\"id\":\"101533041\",\"wid\":\"7e0ecf792b280137f9e8e3cd751b821c\",\"descriptor\":\"Joann Lorenzana (101533041)\"},{\"id\":\"102160749\",\"wid\":\"9cc777fc9a921009a60ddcd626020000\",\"descriptor\":\"Alex Bonggot (102160749)\"},{\"id\":\"102993545\",\"wid\":\"05f4e94c12f61010028b3b74e3210000\",\"descriptor\":\"Julia Cobelle Jimenez (102993545)\"},{\"id\":\"460997\",\"wid\":\"60219339f7a0106476992b5f1a214cd9\",\"descriptor\":\"Ceiy Simpelo (460997)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"101166505\",\"wid\":\"f8a294dfc0f310953cf6bbcde938c346\",\"descriptor\":\"Anna Rose Benitez (101166505)\"},{\"id\":\"102326590\",\"wid\":\"5bd46a8208a51010af5f4cbf9c6e0000\",\"descriptor\":\"Kyle Simon Bati (102326590)\"},{\"id\":\"100790659\",\"wid\":\"60219339f7a01064a5ad0cb5a5742cde\",\"descriptor\":\"Angelique Rose Mangubat (100790659)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"16875900\",\"wid\":\"9f196ba80a87018f96a62cd504191231\",\"descriptor\":\"Rose Catherine Balubar (16875900)\"},{\"id\":\"102867690\",\"wid\":\"867cdbe61a32100ec83199ea9dbf0000\",\"descriptor\":\"Elle Antonio (102867690)\"},{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"101988568\",\"wid\":\"e37be9c146f901218d7774e7796e0000\",\"descriptor\":\"Joy Sioco (101988568)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"102109645\",\"wid\":\"a506daa584c01010e498e83e00270000\",\"descriptor\":\"JD Pulgo (102109645)\"},{\"id\":\"101903705\",\"wid\":\"8319f765de010116b7bfbb3726370000\",\"descriptor\":\"Christa Joy Amor David (101903705)\"},{\"id\":\"101391414\",\"wid\":\"a5f87034bd9a0162b2755f8be218ad97\",\"descriptor\":\"Hazel Romero (101391414)\"},{\"id\":\"102932390\",\"wid\":\"f6e59476730d100379358f7ab9950000\",\"descriptor\":\"Jed Ferdiemar Jacinto (102932390)\"},{\"id\":\"102826991\",\"wid\":\"a5211ff2cb70104ea861b2d5b3d10000\",\"descriptor\":\"Kathryn Eunice Boseta (102826991)\"},{\"id\":\"102095441\",\"wid\":\"8fe90fa65b82100bf2ea3ff18ca00000\",\"descriptor\":\"Rea Hagosojos (102095441)\"},{\"id\":\"103395723\",\"wid\":\"8efdff1f9ef11029831e201ec1140000\",\"descriptor\":\"Beverly Ann Oficiar (103395723)\"},{\"id\":\"102086287\",\"wid\":\"b02da584014810084f45df3764780000\",\"descriptor\":\"Chelcy Navarro (102086287)\"},{\"id\":\"101826897\",\"wid\":\"2a3dc7769cc401eaf628aa827117c8a2\",\"descriptor\":\"Ron Babatuan (101826897)\"},{\"id\":\"102908576\",\"wid\":\"32eaf7db2e3c1008943eabfd42680000\",\"descriptor\":\"Jimpaul Maravillas (102908576)\"},{\"id\":\"103523876\",\"wid\":\"597f6e148014101849f7e8bb9e340000\",\"descriptor\":\"Mikaella Jayne Bagay (103523876)\"},{\"id\":\"101115461\",\"wid\":\"b0c928be7df801b1f18536ffc64a5c3c\",\"descriptor\":\"Jayvee Ian Petere (101115461)\"},{\"id\":\"204820\",\"wid\":\"9f196ba80a87014377595e9a05199565\",\"descriptor\":\"Princess Andres (204820)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"101825827\",\"wid\":\"0a214dca1b450163bd6f2e9e16173cbf\",\"descriptor\":\"Mikaela Pardalis (101825827)\"},{\"id\":\"040119\",\"wid\":\"9f196ba80a8701793d88aab7061941be\",\"descriptor\":\"Anna Jessica Bacani (040119)\"},{\"id\":\"101514379\",\"wid\":\"91ee7b747daa0138b59656c81e2d5b8c\",\"descriptor\":\"Ma. Angelica Urgelles (101514379)\"},{\"id\":\"103327287\",\"wid\":\"36653b26ff8e1014e86f3cac8bd40000\",\"descriptor\":\"Laurence Lynx Zapanta (103327287)[C]\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"102932389\",\"wid\":\"bae06597128f10037919b0223e890000\",\"descriptor\":\"Arvin Santos (102932389)\"},{\"id\":\"101825829\",\"wid\":\"142cf519063201aecdfe58161717d3a2\",\"descriptor\":\"Zarrah Jane Fopalan (101825829)\"},{\"id\":\"101093697\",\"wid\":\"bba7dac87c5f10587ff280fe09b2f9c3\",\"descriptor\":\"Kathleen Mae Urbano (101093697)\"},{\"id\":\"102036868\",\"wid\":\"6d16de0b3a4b0112d26d1a72281f0000\",\"descriptor\":\"Reymart De la torre (102036868)\"},{\"id\":\"101533314\",\"wid\":\"8bd1288bf4f301f7f5ee6911a11b5591\",\"descriptor\":\"Amel Love Suscano (101533314)\"},{\"id\":\"101244807\",\"wid\":\"84ef38693cf301977ae513eb7529b605\",\"descriptor\":\"Khaye Perales (101244807)\"},{\"id\":\"101343641\",\"wid\":\"191daf8bf89e01bdf20690d55b074eef\",\"descriptor\":\"Ceyna Marie Tiozon-Santos (101343641)\"},{\"id\":\"102351579\",\"wid\":\"a4d1cfc6b457101b57ac7c7c795a0000\",\"descriptor\":\"Angel Aquino (102351579)\"},{\"id\":\"102996598\",\"wid\":\"b4c8fd6e094910105589975382c90000\",\"descriptor\":\"Trishia Marie Capulong (102996598)\"},{\"id\":\"101955382\",\"wid\":\"eb19fdb22df001122182eb30f31d0000\",\"descriptor\":\"Precious Barbo (101955382)\"},{\"id\":\"102364002\",\"wid\":\"1121e5c7def2102142cb6a3e39300000\",\"descriptor\":\"Jefferson Ope\u00f1a (102364002)\"},{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"103290410\",\"wid\":\"f207ffb1aecf100a3a31af2c88720000\",\"descriptor\":\"Bryan Kent Terrado (103290410)\"},{\"id\":\"510068\",\"wid\":\"9f196ba80a8701983d6bd51808197304\",\"descriptor\":\"Roldan Bonifacio (510068)\"},{\"id\":\"101810027\",\"wid\":\"b265730161e4016f2b6841be131086c0\",\"descriptor\":\"Jasper Evaristo (101810027)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"103027654\",\"wid\":\"7239d93c230310162654c25d44ab0000\",\"descriptor\":\"Hazelyn Espedido (103027654)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359471\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/iRecruit-Engage-Main-2026_R1683377\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/iRecruit-Engage-Main-2026_R1683377\/apply\",\"job_requisition_id\":\"R1683377\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683377\",\"wid\":\"65d8044bdf5b103b47eacea00d050000\",\"descriptor\":\"iRecruit Engage Main 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1596\",\"campaign_id\":\"48\",\"campaign_title\":\"HM ITALIAN ADVISOR\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service - Italian\",\"street\":\"Rruga Dervish Hima, Tirana\",\"address\":\"Rruga Dervish Hima, Tirana\",\"city\":\"Tiran\u00eb\",\"state\":\"Tirana County\",\"postal_code\":null,\"region\":\"Tirana\",\"country\":\"Albania\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<h2>Success is waking up happy to do a job you love. Looking for that job?<\/h2>\\n<div>\\n<p>Join our new team of game-changers in Tirana!<br \/><br \/>We&rsquo;re currently looking for Customer Service Agents in Italian&amp;English<br \/><br \/>The ideal candidate will be able to:<br \/>- Taking inbound contacts, by phone, chat or email from customers to resolve any issues or complaints<br \/>- Ability to stay focused and organized to correctly handle customer&rsquo;s request in a timely manner<br \/>- Occasionally taking outbound calls to resolve cases and check whether customer&rsquo;s issue is correctly resolved<br \/>- Constantly report new issues and proactively liaising with team leaders and peers to optimize the overall<br \/>experience of the customers<br \/>- Responsible for maintaining a high level of professionalism with clients and working to establish a positive<br \/>relationship with every caller<br \/>- Must be able to use CRM tools and related software to handle any contact<br \/>- Key competencies and qualifications:<br \/>- Customer focus, empathy and attention to details are core competencies<br \/>- Fast typer, minimum 30 WPM<br \/>- Ability to handle stressful situations and contacts<br \/>- Ideally you have previous experience in a customer facing role or a contact center<br \/>- Able to work fast and effectively<br \/>- Willing to cooperate with team leaders and colleagues in order to improve customer satisfaction<br \/>- Strong problem solving skills, make the right call and access existing processes to quickly resolve customer&rsquo;s issues<br \/>- Team player who shares information and best practices with his collegues and superiors<br \/>- Minimum requirements &ndash; High School Diploma<br \/>Be part of one of the biggest companies in global outsourcing. Join a dynamic young and fun work environment with dedicated relax area and flat hierarchy with great opportunities to develop your skills. Webhelp is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.<\/p>\\n<\/div>\",\"ats_external_id\":\"3931998202\",\"location\":\"Tiran\u00eb, Tirana\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-10T01:59:10.914+02:00\",\"created_at\":\"2026-02-05T16:02:11.099+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA\/apply?\",\"head_count\":\"20\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"e_commerce\",\"contract_type\":\"permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1272\",\"campaign_id\":\"13919\",\"campaign_title\":\"Sr. Product Lead (TCF) R1697339\",\"campaign_type\":\"job_application\",\"job_title\":\"Product Manager - iX Hello Knowledge Platform\",\"street\":\"ROU Cluj - 3-5 Campul Painii street\",\"address\":\"ROU Cluj - 3-5 Campul Painii street\",\"city\":\"Cluj\",\"state\":\"Cluj\",\"postal_code\":\"400394\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Build the Intelligence Layer Powering Enterprise AI<\/b><\/p><p>Concentrix is seeking a Product Manager to lead iX Hello Knowledge, our enterprise RAG (Retrieval-Augmented Generation) platform that serves as the intelligence foundation for our AI product suite. If you&#39;ve built AI products that depend on accurate, scalable knowledge retrieval and understand the challenges of managing data at enterprise scale, this role is for you.<\/p><p><\/p><p><b>About the Role<\/b><\/p><p>As a Product Manager you&#39;ll own the product strategy for our knowledge platform that powers intelligent responses across our conversational AI, automation, and analytics products. iX Hello Knowledge uses RAG technology to retrieve and synthesize information from diverse enterprise data sources, enabling our products to provide accurate, contextual answers grounded in each customer&#39;s unique knowledge base.<\/p><p>This is a true platform product role. Your customers are both internal product teams who depend on Knowledge to power their features, and enterprise clients whose data quality and retrieval accuracy directly impact their end-user experience. Success requires balancing the needs of multiple stakeholders while maintaining performance, reliability, and security at scale.<\/p><p><\/p><p>What You&#39;ll Do:<\/p><p><b>Platform Product Strategy<\/b><\/p><ul><li>Define the product roadmap for our RAG platform, focusing on retrieval accuracy, data ingestion capabilities, and API performance<\/li><li>Balance competing priorities from internal product teams while ensuring the platform serves broader enterprise customer needs<\/li><li>Evaluate emerging RAG architectures, embedding models, and vector database technologies to keep our platform competitive<\/li><li>Establish success metrics that reflect both platform health and downstream product impact<\/li><\/ul><p><b>Cross-Product Collaboration<\/b><\/p><p>You&#39;ll work closely with product managers from our conversational AI, automation, and analytics teams to:<\/p><ul><li>Understand their knowledge retrieval requirements and translate them into platform capabilities<\/li><li>Coordinate releases and ensure backward compatibility across dependent products<\/li><li>Design APIs and integration patterns that enable other products to leverage Knowledge effectively<\/li><li>Gather feedback on platform performance and prioritize improvements based on cross-product impact<\/li><\/ul><p><b>Enterprise Customer Focus<\/b><\/p><ul><li>Lead technical discovery sessions to understand enterprise data landscapes, security requirements, and integration constraints<\/li><li>Define data ingestion workflows for diverse sources: knowledge bases, documentation repositories, CRM systems, and proprietary databases<\/li><li>Work with customer technical teams on data preparation, chunking strategies, and retrieval optimization<\/li><li>Monitor platform usage patterns and retrieval quality metrics to drive continuous improvement<\/li><\/ul><p><b>Technical Product Ownership<\/b><\/p><ul><li>Write detailed technical specifications for data ingestion pipelines, embedding workflows, and retrieval APIs<\/li><li>Partner with engineering on architecture decisions related to vector databases, embedding models, and search algorithms<\/li><li>Manage platform scalability and performance as data volumes and query loads increase<\/li><li>Ensure robust security, compliance, and data governance capabilities for enterprise requirements<\/li><\/ul><p><\/p><p><b>What We&#39;re Looking For:<\/b><\/p><p><b>Required Background<\/b><\/p><ul><li>Product Management Experience: 2-4 years in B2B\/enterprise software product management with experience launching and iterating on product features<\/li><li>AI\/ML Product Experience: Hands-on experience with AI products, particularly those involving RAG, knowledge retrieval, embeddings, or NLP technologies<\/li><li>Enterprise Software: Understanding of enterprise software requirements including security, compliance, data governance, and integration complexity<\/li><li>Technical Aptitude: Ability to understand technical concepts, write specifications, and engage in detailed technical discussions with engineering teams<\/li><li>Platform Thinking: Experience building products that serve as platforms for other products or internal customers<\/li><\/ul><p><b>Strongly Preferred<\/b><\/p><ul><li>RAG\/Vector Search Experience: Direct experience with RAG systems, vector databases, embedding models, or semantic search technologies<\/li><li>Data Pipeline Knowledge: Understanding of data ingestion, ETL processes, and data quality management<\/li><li>API Product Experience: Experience designing and managing API products with multiple consumers<\/li><li>Enterprise Integration: Knowledge of common enterprise data sources (Salesforce, SharePoint, ServiceNow, etc.) and integration patterns<\/li><\/ul><p><b>Technical Knowledge<\/b><\/p><ul><li>RAG Fundamentals: Understanding of retrieval-augmented generation, embedding models, and vector search principles<\/li><li>Data Architecture: Familiarity with data storage solutions, indexing strategies, and query optimization<\/li><li>API Design: Knowledge of RESTful APIs, webhooks, and platform integration patterns<\/li><li>Cloud Infrastructure: Basic understanding of cloud services (AWS\/Azure\/GCP) and scalability considerations<\/li><li>AI\/ML Concepts: Awareness of model evaluation, prompt engineering, and AI system reliability<\/li><\/ul><p><b>Product Skills<\/b><\/p><ul><li>Stakeholder Management: Ability to balance needs of internal product teams, engineering, and external enterprise customers<\/li><li>Technical Communication: Translate complex technical concepts for diverse audiences from developers to business executives<\/li><li>Requirements Definition: Experience writing clear, detailed technical requirements and user stories<\/li><li>Data-Driven Decisions: Comfortable using analytics, A\/B testing, and performance metrics to inform product decisions<\/li><li>Problem-Solving: Approach challenges with analytical rigor and first-principles thinking<\/li><\/ul><p><\/p><p><b>Why This Role Matters<\/b><\/p><ul><li>Foundational Impact: Your platform powers the intelligence behind multiple products serving Fortune 500 enterprises<\/li><li>Cutting-Edge Technology: Work with the latest advances in RAG, embeddings, and semantic search<\/li><li>Technical Growth: Deep dive into AI\/ML technologies while developing platform product management expertise<\/li><li>Real-World Scale: Manage a platform handling enterprise data volumes with strict accuracy and performance requirements<\/li><li>Career Development: Build expertise in a high-demand area (AI platforms) with significant growth opportunities<\/li><\/ul><p><\/p><p><b>Ideal Candidate Profile<\/b><\/p><p>We&#39;re looking for someone who:<\/p><ul><li>Has built or managed AI products involving knowledge retrieval, search, or data-driven intelligence<\/li><li>Understands the technical challenges of RAG systems, from data ingestion to retrieval accuracy<\/li><li>Can communicate effectively with both technical teams and business stakeholders<\/li><li>Has worked in enterprise environments and understands the importance of reliability, security, and compliance<\/li><li>Thinks systematically about platform design and cross-product dependencies<\/li><li>Is excited about being at the intersection of AI technology and enterprise data challenges<\/li><\/ul><p><\/p><p><b>Join Us<\/b><\/p><p>Ready to build the knowledge foundation for enterprise AI? If you&#39;re passionate about RAG technology, platform products, and solving complex data challenges at scale, we&#39;d love to hear from you.<\/p>\",\"ats_external_id\":\"R1697339\",\"location\":\"Cluj, Cluj\",\"job_type\":\"full_time\",\"salary\":\"36000\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-03-27T07:43:04.038+08:00\",\"created_at\":\"2026-02-05T12:07:09.438+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzkxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Product-Manager---iX-Hello-Knowledge-Platform_R1697339\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"organization_reference_id\":\"WRO04\"},\"location\":{\"city\":\"Cluj\",\"state\":\"Cluj\",\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"400394\",\"primary_location\":{\"id\":\"RO-CLU-CORAT-01\",\"wid\":\"d336840d2e5c101d47944650f1190000\",\"descriptor\":\"ROU Cluj - 3-5 Campul Painii street\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0179\",\"descriptor\":\"Sr. Product Lead (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359364\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Product-Manager---iX-Hello-Knowledge-Platform_R1697339\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Product-Manager---iX-Hello-Knowledge-Platform_R1697339\/apply\",\"job_requisition_id\":\"R1697339\"}],\"organizations\":[{\"wid\":\"2c4febb3c67410168d41dd1dfa510000\",\"descriptor\":\"25131 - OPEXOTHER - 980007567\",\"reference_id\":\"980007567\",\"custom_reference_id\":\"980007567\",\"company_reference_id\":null},{\"wid\":\"32ccdb6aa4891016a8519a1944300000\",\"descriptor\":\"W0ZYMG Gpo Ixwisdom Product\",\"reference_id\":\"W0ZYMG\",\"custom_reference_id\":\"W0ZYMG\",\"company_reference_id\":null},{\"wid\":\"7018cd47a94a100751db08b09c3b0000\",\"descriptor\":\"(CORP) GPO ixHello\",\"reference_id\":\"GPOIXBOT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"samuel.eniojukan@concentrix.com\"},\"first_name\":\"Sam Eniojukan (102983613)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1697339\",\"wid\":\"8e9e906fec3c10100866c8832e100000\",\"descriptor\":\"Product Manager - iX Hello Knowledge Platform\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T6\",\"wid\":\"f9684f95ad76101063968e973cb30000\",\"descriptor\":\"Grade T6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1273\",\"campaign_id\":\"13917\",\"campaign_title\":\"Team Leader, Operations R1704111\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Supervisor \u2013 Delivery Robotics Operation\",\"street\":\"COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740\",\"address\":\"COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740\",\"city\":\"Medellin\",\"state\":\"Antioquia\",\"postal_code\":\"050010\u00a0\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Operations Supervisor is responsible for leading and overseeing a team of Pilots who remotely operate delivery robots. This role ensures real-time operational continuity, performance management through key metrics, and adherence to service level agreements, while maintaining high standards of communication, leadership, and operational excellence.\",\"long_description\":\"<p><span><b>Responsibilities<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Lead, coach, and supervise a team of Pilots responsible for the remote operation of delivery robots.<\/span><\/li><li><span>Monitor live operations in real time, identifying deviations, risks, or incidents and implementing timely corrective actions.<\/span><\/li><li><span>Track, analyze, and report operational KPIs to ensure productivity, quality, and SLA compliance.<\/span><\/li><li><span>Provide continuous feedback, performance coaching, and emotional support to maintain stable and efficient team performance.<\/span><\/li><li><span>Escalate operational or technical incidents following established protocols.<\/span><\/li><li><span>Ensure compliance with operational procedures, safety standards, and client requirements.<\/span><\/li><li><span>Maintain clear, professional, and assertive communication with internal stakeholders and client representatives.<\/span><\/li><li><span>Support continuous improvement initiatives through data analysis and operational optimization.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>Requirements<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Proven experience as an Operations Supervisor, Team Leader, or similar role, preferably within a BPO or real-time operations environment.<\/span><\/li><li><span>Strong experience managing operational metrics and performance indicators.<\/span><\/li><li><span>English proficiency at B2 level or higher (written and verbal).<\/span><\/li><li><span>Experience or strong familiarity with remote-controlled devices, such as:<\/span><\/li><li><span>Drones<\/span><\/li><li><span>Remote-operated vehicles<\/span><\/li><li><span>Video game consoles or controllers (PS5)<\/span><\/li><li><span>Strong leadership, decision-making, and problem-solving skills.<\/span><\/li><li><span>Ability to perform effectively in high-pressure, real-time operational environments.<\/span><\/li><li>On site position, full time availability es required<\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>Competencies<\/b><\/span><\/p><ul><li><span>Leadership and team development<\/span><\/li><li><span>Analytical and results-driven mindset<\/span><\/li><li><span>Assertive and professional communication<\/span><\/li><li><span>Emotional intelligence and stress management<\/span><\/li><li><span>Adaptability to technology-driven operations<\/span><\/li><\/ul><p><\/p><p><\/p><p><\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1704111\",\"location\":\"Medellin, Antioquia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.444+08:00\",\"created_at\":\"2026-02-05T12:07:05.737+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzkxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Operations-Supervisor---Delivery-Robotics-Operation_R1704111\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0b7f226bb540000\",\"descriptor\":\"Concentrix CX Colombia S.A.S.\",\"reference_id\":\"WCO06\",\"organization_reference_id\":\"WCO06\"},\"location\":{\"city\":\"Medellin\",\"state\":\"Antioquia\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"050010\u00a0\",\"primary_location\":{\"id\":\"CO-MED-AVENT-01\",\"wid\":\"dbc9f0a81910101d47a2e1b023030000\",\"descriptor\":\"COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ginalizeth.cruz@concentrix.com\"},\"first_name\":\"Cruz Mantilla, Gina Lizeth\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102598503\",\"wid\":\"da7d7d2449a2101031ba786290810001\",\"descriptor\":\"Carlos Gochez Ramos (102598503)\"},{\"id\":\"102000264\",\"wid\":\"5717d3aba36e010378314bf715870000\",\"descriptor\":\"Gina Cruz (102000264)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359478\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Operations-Supervisor---Delivery-Robotics-Operation_R1704111\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Operations-Supervisor---Delivery-Robotics-Operation_R1704111\/apply\",\"job_requisition_id\":\"R1704111\"}],\"organizations\":[{\"wid\":\"a311bc4bc89d1003a225246adc4a0000\",\"descriptor\":\"COGS (SITE) Team Leader Billable Direct\",\"reference_id\":\"SITTEAMLEADBIL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0b7f226bb540000\",\"descriptor\":\"Concentrix CX Colombia S.A.S.\",\"reference_id\":\"WCO06\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO06\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"luis.leal@concentrix.com\"},\"first_name\":\"Luis Leal Piedrahita (102598591)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1704111\",\"wid\":\"3cedccf0b446101076ff287d04060001\",\"descriptor\":\"Operations Supervisor \u2013 Delivery Robotics Operation\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"198\",\"campaign_id\":\"585\",\"campaign_title\":\"Mondelez\/ Nutritionist German\/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Nutritionist with German (Work at home)\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Fantastic opportunities working with the world's leading snack brand!<\/p>\\n<p>Concentrix works with the world&rsquo;s leading maker of snacks, with leading market shares in every category in which they compete and holds the No. 1 position globally in biscuits, chocolate and candy. This role will involve working in a fun, fast paced and performance driven environment which will involve advising, solving and communicating with both the team and customers, to deliver a first class service and advice on the company&rsquo;s products from a nutritional aspect.<br \/>&nbsp;<\/p>\\n<p><strong>Want your weekends free? Not a problem!<\/strong><br \/><strong>Our lines are open 10:00am-7:00pm Monday to Friday to help you strike an excellent work life balance!<\/strong><\/p>\\n<p><strong>What you need?<\/strong><\/p>\\n<ul>\\n<li>Exceptionally customer focused<\/li>\\n<li>Degree in Nutrition, Dietetics or a related field (or relevant experience)<\/li>\\n<li>Ability to communicate fluently in&nbsp;German and English, both in verbal and written communication styles and understand the market specific dialects or accents<\/li>\\n<li>Computer literate and ability to navigate around a computer system<\/li>\\n<li>Committed to resolving queries about nutrition, dietary suitability, emulsifiers, recipes, animal product allergies;<\/li>\\n<li>Good telephone manner and strong understanding of social media channels and familiarity with social communication best practices<\/li>\\n<li>Excellent soft skills<\/li>\\n<\/ul>\\n<p><br \/><strong>What do we offer?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">Full-time role with working shifts between 10:00 a.m. &ndash; 19:00 p.m., Monday &ndash; Friday<\/li>\\n<li class=\\\"css-v55p23\\\">Competitive salary with monthly performance-based bonuses<\/li>\\n<li class=\\\"css-v55p23\\\">Work from home<\/li>\\n<li class=\\\"css-v55p23\\\">Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li class=\\\"css-v55p23\\\">Continuous training and upskilling programs through Concentrix University<\/li>\\n<li class=\\\"css-v55p23\\\">Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li class=\\\"css-v55p23\\\">Health and Wellbeing initiatives<\/li>\\n<li class=\\\"css-v55p23\\\">Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li class=\\\"css-v55p23\\\">Part of the additional benefits include Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"703631773\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-06T10:40:26.299+03:00\",\"created_at\":\"2026-02-05T11:56:22.652+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODU?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"543\",\"campaign_id\":\"91\",\"campaign_title\":\"NL - Talentpool\",\"campaign_type\":\"job_application\",\"job_title\":\"Talentpool - Blijf op de hoogte van de laatste vacatures!\",\"street\":null,\"address\":null,\"city\":\"Nederland\",\"state\":null,\"postal_code\":null,\"region\":\"Nederland\",\"country\":\"Netherlands\",\"short_description\":\"Meld je aan voor onze Talentpool!\",\"long_description\":\"<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Power&nbsp;your&nbsp;game-changing&nbsp;career<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Word&nbsp;jij&nbsp;enthousiast&nbsp;van het&nbsp;cre&euml;ren&nbsp;van&nbsp;onvergetelijke&nbsp;ervaringen&nbsp;en&nbsp;krijg&nbsp;je&nbsp;energie&nbsp;van&nbsp;anderen&nbsp;helpen? Dan&nbsp;zijn&nbsp;wij&nbsp;het&nbsp;perfecte&nbsp;team&nbsp;voor&nbsp;jou! Of je nu&nbsp;houdt&nbsp;van&nbsp;bellen,&nbsp;mailen&nbsp;of&nbsp;chatten, we&nbsp;hebben&nbsp;d&eacute;&nbsp;rol&nbsp;die&nbsp;bij&nbsp;jou&nbsp;past!&nbsp;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Wil&nbsp;jij&nbsp;graag&nbsp;bij&nbsp;ons&nbsp;komen&nbsp;werken, maar&nbsp;zie&nbsp;je op&nbsp;dit&nbsp;moment&nbsp;geen&nbsp;vacature&nbsp;online&nbsp;staan&nbsp;dat&nbsp;bij&nbsp;jou&nbsp;past?&nbsp;Meld je&nbsp;dan&nbsp;aan&nbsp;voor&nbsp;onze&nbsp;talentpool.&nbsp;Wij&nbsp;sturen&nbsp;je dan&nbsp;regelmatig&nbsp;een&nbsp;Whatsapp&nbsp;bericht&nbsp;met de&nbsp;laatste&nbsp;vacatures&nbsp;die online&nbsp;staan.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat ga je doen bij&nbsp;Concentrix&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Als&nbsp;klantenservicemedewerker&nbsp;bij&nbsp;Concentrix ben&nbsp;jij&nbsp;het&nbsp;eerste&nbsp;aanspreekpunt&nbsp;voor&nbsp;klanten&nbsp;en&nbsp;maak&nbsp;je van&nbsp;elke&nbsp;interactie&nbsp;een&nbsp;positieve&nbsp;ervaring. Je&nbsp;helpt&nbsp;mensen&nbsp;met&nbsp;uiteenlopende&nbsp;vragen, lost&nbsp;problemen&nbsp;op&nbsp;en&nbsp;biedt&nbsp;advies&nbsp;op&nbsp;maat,&nbsp;waarbij&nbsp;je&nbsp;gebruikmaakt&nbsp;van de&nbsp;nieuwste&nbsp;technologie&euml;n&nbsp;en&nbsp;systemen. Geen&nbsp;dag&nbsp;is&nbsp;hetzelfde, want je&nbsp;staat&nbsp;voortdurend&nbsp;in contact met&nbsp;mensen&nbsp;van alle&nbsp;achtergronden&nbsp;en&nbsp;leeftijden. Je&nbsp;hebt&nbsp;de&nbsp;vrijheid&nbsp;om je eigen&nbsp;werktijden&nbsp;in&nbsp;te&nbsp;delen,&nbsp;zodat&nbsp;je&nbsp;werk&nbsp;perfect&nbsp;aansluit&nbsp;op&nbsp;jouw&nbsp;leven. Het&nbsp;mooiste&nbsp;aan&nbsp;dit&nbsp;werk? Je&nbsp;maakt&nbsp;echt&nbsp;impact door&nbsp;klanten&nbsp;een&nbsp;stap&nbsp;verder&nbsp;te&nbsp;helpen&nbsp;en&nbsp;hen met&nbsp;een&nbsp;glimlach&nbsp;achter&nbsp;te&nbsp;laten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat&nbsp;kun je van ons verwachten<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In&nbsp;deze&nbsp;functie&nbsp;bieden&nbsp;we&nbsp;jou&nbsp;toffe&nbsp;voordelen&nbsp;die je&nbsp;helpen&nbsp;jouw&nbsp;leven&nbsp;verder&nbsp;vorm&nbsp;te&nbsp;geven:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Een&nbsp;salaris&nbsp;van &euro;&nbsp;15,28&nbsp;bruto&nbsp;per&nbsp;uur;&nbsp;<\/span>&nbsp;<br \/><em><span data-contrast=\\\"none\\\">De&nbsp;mogelijkheid&nbsp;om je&nbsp;salaris&nbsp;uit&nbsp;te&nbsp;betalen&nbsp;inclusief&nbsp;vakantiegeld&nbsp;is&nbsp;bespreekbaar.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Refer-a-friend-bonussen&nbsp;die&nbsp;kunnen&nbsp;oplopen&nbsp;tot&nbsp;700 euro&nbsp;bruto;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Eindeloze&nbsp;flexibiliteit&nbsp;om&nbsp;jouw&nbsp;eigen agenda in&nbsp;te&nbsp;vullen;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Reiskostenvergoeding&nbsp;of&nbsp;volledige&nbsp;ov-vergoeding&nbsp;vanaf&nbsp;10 km;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">25&nbsp;verlofdagen&nbsp;op basis van&nbsp;een&nbsp;fulltime&nbsp;dienstverband;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Pensioenopbouw&nbsp;van 6,2%&nbsp;inclusief&nbsp;nabestaanden-&nbsp;en&nbsp;wezenpensioen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Laat je gegevens achter<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Klik op onderstaande knop&nbsp;om je aan te melden voor onze talentpool en op de hoogte te blijven van de laatste vacatures. We&nbsp;sturen regelmatig een nieuwe update!&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"2810739787\",\"location\":\"Nederland, Nederland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-08T01:59:10.274+02:00\",\"created_at\":\"2026-02-05T10:45:30.238+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"communications\",\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1597\",\"campaign_id\":\"39\",\"campaign_title\":\"Categorie Protette\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti - Categorie Protette (legge 68\/99)\",\"street\":null,\"address\":null,\"city\":\"Pescara\",\"state\":\"Abruzzo\",\"postal_code\":null,\"region\":\"Pescara\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!<\/p>\\n<p><strong>Questo ruolo &egrave; l'opportunit&agrave; perfetta per chi sta valutando un percorso formativo e di crescita professionale nel Servizio Clienti, all&rsquo;interno di un contesto aziendale internazionale, fortemente orientato all&rsquo;innovazione.<\/strong><\/p>\\n<p>Per la nostra sede di Pescara stiamo cercando delle risorse iscritte alle liste delle Categorie Protette (legge 68\/99) &ndash; da inserire come <strong>Customer Service Advisors.<\/strong><\/p>\\n<p>Avrai modo di relazionarti e offrire il tuo aiuto ai clienti, ascoltando attivamente le loro richieste e proponendo loro soluzioni efficaci, cos&igrave; fornendo un eccellente servizio di Assistenza (via telefono, chat, email), rendendoti direttamente responsabile della loro customer satisfaction.<\/p>\\n<p><strong>REQUISITI:<\/strong><\/p>\\n<ul>\\n<li>Appartenenza alle categorie protette (legge 68\/99)<\/li>\\n<li>Diploma di Scuola Superiore;<\/li>\\n<li>Essere disponibili a raggiungere la nostra sede di lavoro a Pescara, Via Conte di Ruvo 74<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di stabilizzazione<\/li>\\n<li>Accesso alla piattaforma di sconti<\/li>\\n<li>Accesso a LinkedIn learning<\/li>\\n<li>Inquadramento iniziale al 2&deg; livello CCNL Telecomunicazioni.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Vuoi intraprendere un nuovo percorso all&rsquo;interno di una realt&agrave; globale orientata al futuro? Unisciti al nostro team di game-changers provenienti da oltre 70 paesi! Siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. Ogni giorno il nostro staff offre una customer experience di nuova generazione e aiuta le aziende a implementare al meglio le relazioni con i propri clienti. In questo modo raggiungiamo i pi&ugrave; elevati risultati di business e facciamo la differenza con i nostri committenti, grazie alla nostra organizzazione, talento e tecnologia.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"4215214829\",\"location\":\"Pescara, Pescara\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-26T17:03:46.893+01:00\",\"created_at\":\"2026-02-05T09:21:19.854+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1274\",\"campaign_id\":\"13915\",\"campaign_title\":\"Specialist, Controls &amp; Compliance R1695599\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Controls & Compliance\",\"street\":\"PHL Baguio City - TechnoHub A\",\"address\":\"PHL Baguio City - TechnoHub A\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1695599\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-02-04T22:05:22.017+08:00\",\"created_at\":\"2026-02-04T22:04:16.590+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzkxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City---TechnoHub-A\/Specialist--Controls---Compliance_R1695599-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Controls and Compliance\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BAGUI-Y0\",\"wid\":\"b67da9176e3d1062f9e3c7a99041c2af\",\"descriptor\":\"PHL Baguio City - TechnoHub A\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF Controls and Compliance\"}],\"recruiters\":[{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0547\",\"descriptor\":\"Specialist, Controls & Compliance\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359300\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City---TechnoHub-A\/Specialist--Controls---Compliance_R1695599-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City---TechnoHub-A\/Specialist--Controls---Compliance_R1695599-1\/apply\",\"job_requisition_id\":\"R1695599\"}],\"organizations\":[{\"wid\":\"d4c653d43ba810393d30ed3376db0000\",\"descriptor\":\"25993 - Fairstone Bank - 980009269\",\"reference_id\":\"980009269\",\"custom_reference_id\":\"980009269\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"31af8a9542091039dbd57b28bb8a0000\",\"descriptor\":\"W100DF Fairstone Bank CS\",\"reference_id\":\"W100DF\",\"custom_reference_id\":\"W100DF\",\"company_reference_id\":null},{\"wid\":\"caaef945118210196e211b8db29a0000\",\"descriptor\":\"COGS (SITE) Business Compliance Direct\",\"reference_id\":\"SIBUSCOMP-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"johnalyn.matinec@concentrix.com\"},\"first_name\":\"Johnalyn Matinec (130231)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1695599\",\"wid\":\"60e7e8af53e8100dec12d24888000000\",\"descriptor\":\"Specialist, Controls & Compliance\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1598\",\"campaign_id\":\"37\",\"campaign_title\":\"Europcar\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti - Inglese Fluente\",\"street\":null,\"address\":null,\"city\":\"Pescara\",\"state\":\"Abruzzo\",\"postal_code\":null,\"region\":\"Abruzzo\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Unisciti al Nostro Dinamico Team Globale!<\/p>\\n<p>Sei pront* a dare il via alla tua carriera con un'azienda vivace e in crescita che valorizza la tua crescita professionale?<\/p>\\n<p>Non aspettare oltre! Vogliamo TE!<\/p>\\n<p>Perch&eacute; Dovresti Candidarti:<\/p>\\n<p>Questo ruolo &egrave; l'opportunit&agrave; perfetta per te se stai cercando di entrare nel <strong>Servizio Clienti<\/strong> all'interno di una leader globale nel settore del noleggio auto.<\/p>\\n<p><strong>Il Tuo Impatto sul Nostro Team:<\/strong><\/p>\\n<ul>\\n<li>Gestire le chiamate in arrivo dai clienti, fornendo assistenza sulle prenotazioni.<\/li>\\n<li>Interagire con i clienti attraverso vari canali: voce, chat e email.<\/li>\\n<li>Esplora opportunit&agrave; di upselling per migliorare l'esperienza del cliente.<\/li>\\n<li>Gestione commerciale nella fase di noleggio auto<\/li>\\n<\/ul>\\n<p><strong>Chi Cerchiamo:<\/strong><\/p>\\n<ul>\\n<li>Persone&nbsp;orientate al cliente&nbsp;che siano affidabili e appassionate di tecnologia.<\/li>\\n<li><strong>Diploma <\/strong>di scuola superiore (requisito minimo).<\/li>\\n<li>Padronanza di Windows e Microsoft Office.<\/li>\\n<li>Pregressa esperienza nel servizio clienti &egrave; un vantaggio.<\/li>\\n<li>Conoscenza fluente della lingua <strong>inglese<\/strong>.<\/li>\\n<li>Disponibilit&agrave; a lavorare 5 giorni, su turni, nella fascia oraria (lun-sab) 08:00\/19:00.<\/li>\\n<li>Disponibilit&agrave; a recarsi nella nostra sede in Via Conte di Ruvo, 74 - <strong>Pescara<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>Cosa Offriamo:<\/strong><\/p>\\n<ul>\\n<li>Un&nbsp;<strong>ambiente di lavoro internazionale<\/strong>&nbsp;che incoraggia la collaborazione e la creativit&agrave;.<\/li>\\n<li>Accesso a <strong>Linkedin Learning<\/strong>&nbsp;con corsi disponibili 24\/7 per potenziare le tue competenze.<\/li>\\n<li>PC aziendale per supportare il tuo lavoro.<\/li>\\n<li>Formazione iniziale.<\/li>\\n<li>Contratto iniziale di 3 mesi con possibilit&agrave; di proroga, 2&deg; livello CCNL Telecomunicazioni.<\/li>\\n<li>Impegno Part Time 30h.<\/li>\\n<li><strong>Data di partenza prevista : 7 Aprile<\/strong><\/li>\\n<\/ul>\\n<p><strong>Chi Siamo:<\/strong><\/p>\\n<p>Unisciti al nostro gruppo di game-changers provenienti da oltre 70 paesi, specializzati nell'offrire esperienze di assistenza clienti straordinarie e nel promuovere la trasformazione digitale. Ogni giorno, il nostro team si impegna a garantire un'esperienza unica, contribuendo al successo delle aziende con cui collaboriamo.<\/p>\\n<p>Siamo un'azienda che valorizza la diversit&agrave; e promuove pari opportunit&agrave; di impiego, selezionando i candidati e candidate in base alle loro competenze e qualit&agrave;, senza alcuna forma di discriminazione.<\/p>\",\"ats_external_id\":\"3909826065\",\"location\":\"Pescara, Abruzzo\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-14T01:59:07.599+02:00\",\"created_at\":\"2026-02-04T17:11:50.222+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNw?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"421\",\"campaign_id\":\"190\",\"campaign_title\":\"Trendyol \/ Greek \/ Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Seller Support Specialist with Greek - Remote\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">If <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">you&rsquo;re<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> looking to grow and be inspired,<\/span> <span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">as a <\/span><\/span><em><strong><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW221863152 BCX8\\\">Selller<\/span> <span class=\\\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW221863152 BCX8\\\">Support&nbsp; Specialist<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> with Greek and English &ndash; Remote<\/span><\/span><\/strong><\/em><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><em><strong><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">,<\/span><\/strong><\/em> <\/span><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">you<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> will be part of<\/span> <span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">our <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">team of <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">game-changers<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><\/span><span class=\\\"EOP SCXW221863152 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At <strong>Concentrix<\/strong>, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned<\/p>\\n<p>&nbsp;<\/p>\\n<p><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">We&rsquo;re<\/span><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"> looking for a<\/span><\/span><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"> <em><strong><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Selller<\/span> <span class=\\\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Support&nbsp; Specialist<\/span><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"> with English &ndash; Remote<\/span><\/strong><\/em><\/span><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"> <span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">to help new sellers get started on our e-commerce platform. <\/span><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">You&rsquo;ll<\/span><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"> play a key role in making their onboarding experience smooth and hassle-free by guiding them through setup, answering their questions, and ensuring they understand how to use our tools effectively.<\/span><\/span><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You&rsquo;ll Need:<\/strong><\/p>\\n<ul>\\n<li><strong>Greek advanced language level &amp; English medium level (B2)<\/strong><\/li>\\n<li>Excellent communication and interpersonal skills.<\/li>\\n<li>Ability to multitask and work efficiently in a fast-paced environment.<\/li>\\n<li>Strong problem-solving skills and attention to detail.<\/li>\\n<li>A customer-first mindset with a proactive attitude.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>What You&rsquo;ll Get:<\/strong><\/p>\\n<ul>\\n<li>Paid training to set you up for success<\/li>\\n<li>Full time role, undetermined contract<\/li>\\n<li>Monday &ndash; Friday schedule, shifts between 9 AM &ndash; 19 PM<\/li>\\n<li>Monthly bonus based on performance<\/li>\\n<li>Flexible working model after probation period, depending on performance (work from home)&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Your Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Assist new sellers in setting up their accounts and listing products.<\/li>\\n<li>Provide step-by-step guidance on using platform tools.<\/li>\\n<li>Answer seller inquiries and troubleshoot any technical or operational issues.<\/li>\\n<li>Ensure sellers have a positive experience and feel supported throughout onboarding.<\/li>\\n<li>Collect feedback to improve the onboarding process.<\/li>\\n<li>Educate sellers on best practices to grow their business.<\/li>\\n<li>Identify and report recurring issues to improve the overall seller experience.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experi<\/strong><strong>nce the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.<\/p>\",\"ats_external_id\":\"4124159466\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T15:27:49.130+03:00\",\"created_at\":\"2026-02-04T16:18:47.997+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1599\",\"campaign_id\":\"24\",\"campaign_title\":\"Horeca DE\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Madrelingua\/C2 Tedesco - Remoto\",\"street\":null,\"address\":null,\"city\":\"Lavoro Da Casa\",\"state\":null,\"postal_code\":null,\"region\":\"Italia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Unisciti a Noi e Fai la Differenza! <\/strong><\/p>\\n<p>Sei pront* a far parte di un'azienda globale e innovativa? Vuoi un lavoro che non solo ti paghi, ma ti faccia anche crescere professionalmente? Questa &egrave; la tua chance!<\/p>\\n<p><strong>Il Tuo Ruolo: Supereroe dell'Assistenza Clienti! <\/strong><\/p>\\n<p>Lavorerai in prima linea, aiutando i nostri fantastici clienti a risolvere problemi e a ottenere il massimo dal tuo supporto. Utilizzerai diversi canali &ndash; voce, chat, email &ndash; per essere sempre disponibile e proattiv*.<\/p>\\n<p><strong>Chi Cerchiamo?<\/strong><\/p>\\n<p>Sei una persona appassionata di tecnologia e orientata al cliente? Ecco cosa ci serve:<\/p>\\n<ul>\\n<li>Diploma di scuola superiore (requisito minimo).<\/li>\\n<li>Padronanza di Windows e Office.<\/li>\\n<li>Disponibilit&agrave; a lavorare su turni, 5 giorni su 7 (lun - dom 8-22).<\/li>\\n<li>Madrelingua tedesca\/C2 e voglia di comunicare con il mondo!<\/li>\\n<li>Impegno 40 ore&nbsp;settimanali.<\/li>\\n<\/ul>\\n<p><strong>Cosa Offriamo?<\/strong><\/p>\\n<ul>\\n<li>Ambiente di Lavoro Stimolante:&nbsp;Lavora in un team internazionale con persone fantastiche!<\/li>\\n<li>Formazione Continua su LinkedIn Learning:&nbsp;Accedi a corsi online gratuiti 24\/7 per migliorare le tue competenze.<\/li>\\n<li>PC Aziendale:&nbsp;Ti forniremo gli strumenti che ti servono per brillare!<\/li>\\n<li>Contratto Iniziale di 6 Mesi al 3&deg; liv. CCNL Telco:&nbsp;Iniziamo insieme e vediamo dove ci porta questa avventura!<\/li>\\n<li>Formazione Retribuita<\/li>\\n<li>Possibilit&agrave; di lavorare da casa, se soddisfi i requisiti minimi di connessione internet e distanza dalla sede.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Non vediamo l'ora di conoscerti! Invia la tua candidatura oggi stesso!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Chi Siamo<\/strong><\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, stiamo cambiando il gioco del Customer Service e della trasformazione digitale. Siamo l'azienda che &egrave; passata da 20 a 440.000 persone dal 2004. Vuoi essere parte di questa incredibile storia?<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"336378747\",\"location\":\"Lavoro Da Casa, Italia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T01:59:11.610+02:00\",\"created_at\":\"2026-02-04T15:59:20.706+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1600\",\"campaign_id\":\"23\",\"campaign_title\":\"Horeca FR\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service - Madrelingua\/C2 Francese\",\"street\":null,\"address\":null,\"city\":\"Lavoro Da Casa \",\"state\":null,\"postal_code\":null,\"region\":\"Italia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di&nbsp;un&rsquo; azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?&nbsp;<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!&nbsp;<\/p>\\n<p>Questo ruolo &egrave; l'opportunit&agrave; perfetta&nbsp;se stai considerando un&rsquo;esperienza nell&rsquo;&nbsp;<strong>Assistenza Clienti,<\/strong> <strong>Servizio Post-Vendita<\/strong> &ndash; per conto di&nbsp;un&rsquo; azienda&nbsp;leader nel settore&nbsp;B2B del Food &amp; Beverage.&nbsp;<\/p>\\n<p><strong>QUALE SAR&Agrave; IL TUO CONTRIBUTO AL NOSTRO TEAM?<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Gestire le chiamate inbound dei clienti al fine di supportarli nella configurazione e\/o malfunzionamento dei prodotti e servizi;<\/li>\\n<li>Gestione delle richieste dei clienti relative a questioni amministrative e tecniche;<\/li>\\n<li>Svolgere supporto attraverso tre canali: voce, chat,&nbsp;email.<\/li>\\n<\/ul>\\n<p><strong>CHI CERCHIAMO?<\/strong><\/p>\\n<ul>\\n<li>Siamo alla ricerca di persone customer&nbsp;oriented, affidabili e appassionate di tecnologia;<\/li>\\n<li>Diploma di scuola superiore (requisito minimo);<\/li>\\n<li>Padronanza nell'utilizzo di Windows e Office;<\/li>\\n<li>Disponibilit&agrave; al lavoro&nbsp;su turni (lun-dom) nella fascia oraria&nbsp;09:00-22:00;<\/li>\\n<li>Essere madrelingua\/C2 in Francese;<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Ambiente di lavoro internazionale;<\/li>\\n<li>Piattaforma di e-learning con corsi gratuiti e possibilit&agrave; di accesso h24;<\/li>\\n<li>PC aziendale;<\/li>\\n<li>Contratto iniziale&nbsp;di&nbsp;3 mesi, 2&deg; livello CCNL Telecomunicazioni&nbsp;(con successive possibilit&agrave; di proroga);<\/li>\\n<li>Impegno richiesto full-time di 40h settimanali;<\/li>\\n<li>Formazione iniziale retribuita.&nbsp;<\/li>\\n<li>Lavoro da casa.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong>&nbsp;<\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di Customer Service e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone. Da allora &egrave; stata un'incredibile storia di strategia, innovazione e risultati eccezionali ! Gli stessi principi che hanno fondato l'azienda nel 2004 ne decretano il successo ancora oggi.&nbsp;<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"1026129271\",\"location\":\"Lavoro Da Casa , Italia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T01:59:06.551+02:00\",\"created_at\":\"2026-02-04T12:46:13.265+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMw?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"123\",\"campaign_id\":\"28\",\"campaign_title\":\"Chacarilla ATC PORT\",\"campaign_type\":\"job_application\",\"job_title\":\"Chacarilla ATC PORT\",\"street\":\"PER Lima - Marcos Farfan 3346 Independencia\",\"address\":\"PER Lima - Marcos Farfan 3346 Independencia\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15311\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Chat Support position interfaces with customers via inbound chats, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Track, document and retrieve information in chat\/call tracking database<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<h2>&nbsp;&nbsp;&nbsp;<\/h2>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&bull; High school diploma with three to six months of relevant experience preferred<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Strong computer navigation skills and PC Knowledge<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<p>Career Framework Role&nbsp;<\/p>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Supplemental Geographical Information <\/strong><\/h2>\\n<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p>\\n<p>&nbsp;<\/p>\\n<p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>PHILIPPINES&nbsp;&nbsp;<\/p>\\n<p>&bull; Minimum of two years of college education. No prior call center experience is required<\/p>\\n<p>&bull; Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>INDIA&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy<\/p>\\n<p>&bull; Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p>\\n<p>&bull; Confirm customer understanding of the solution and provide additional customer education as needed<\/p>\\n<p>&bull; Ability to learn including strong problem solving skills<\/p>\\n<p>&bull; Demonstrate strong probing and problem solving skills<\/p>\\n<p>&bull; Should be able to handle complex queries<\/p>\\n<p>&bull; Should be able to resolve customer queries independently&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664349\",\"location\":\"Lima, Lima\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T18:59:03.545-05:00\",\"created_at\":\"2026-02-04T09:46:12.973-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lima\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"15311\",\"primary_location\":{\"id\":\"PE-LIM-INDEP-01\",\"wid\":\"d336840d2e5c101d4795d18c6a3a0000\",\"descriptor\":\"PER Lima - Marcos Farfan 3346 Independencia\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nahorimilagros.alcantara@concentrix.com\"},\"first_name\":\"Alcantara Zu\u00f1iga, Nahori Milagros\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600330\",\"wid\":\"da7d7d2449a21010318a84ee26350002\",\"descriptor\":\"Cesar Gamio Venegas (102600330)\"},{\"id\":\"102600331\",\"wid\":\"da7d7d2449a21010318a75ebc47f0002\",\"descriptor\":\"Jonnally Cotrina Tarazona (102600331)\"},{\"id\":\"103185348\",\"wid\":\"227b2ad49e7110306d0eb22857890000\",\"descriptor\":\"Victoria Maruja Cervantes Alvino (103185348)\"},{\"id\":\"102600333\",\"wid\":\"da7d7d2449a21010318a5cbb6d020000\",\"descriptor\":\"Katty Reyes Vilchez (102600333)\"},{\"id\":\"102600334\",\"wid\":\"da7d7d2449a21010318a50bb9ffa0001\",\"descriptor\":\"Rosa Llontop Honorio (102600334)\"},{\"id\":\"102630854\",\"wid\":\"c5682ed6077b10155e795ad4a64a0000\",\"descriptor\":\"Miluska Vargas Sernaque (102630854)\"},{\"id\":\"102600335\",\"wid\":\"da7d7d2449a21010318a41b9cbfa0000\",\"descriptor\":\"Yohana Quijandria Quispe (102600335)\"},{\"id\":\"102600336\",\"wid\":\"da7d7d2449a21010318a335125d30001\",\"descriptor\":\"Gabriela Guzman Ochoa (102600336)\"},{\"id\":\"102600338\",\"wid\":\"da7d7d2449a21010318a167f77880000\",\"descriptor\":\"Lucy Chamorro Zumaeta (102600338)\"},{\"id\":\"102600340\",\"wid\":\"da7d7d2449a21010318a08b161f40001\",\"descriptor\":\"Giuliana Goicochea Bravo (102600340)\"},{\"id\":\"103157071\",\"wid\":\"d67f4064a0151016df5268c041110000\",\"descriptor\":\"Lady Vanesa Auccapuma Pablo (103157071)\"},{\"id\":\"103228388\",\"wid\":\"7c82456f73dd1031efa3b9328eb00000\",\"descriptor\":\"Iosiv Libiak Israel Cornejo Bre\u00f1a (103228388)\"},{\"id\":\"102600350\",\"wid\":\"da7d7d2449a210103189b710cf110000\",\"descriptor\":\"Joa Choque Apaza (102600350)\"},{\"id\":\"102600351\",\"wid\":\"da7d7d2449a210103189a9db11650001\",\"descriptor\":\"Jesus Guzman Perez (102600351)\"},{\"id\":\"103450422\",\"wid\":\"65d8044bdf5b103b084ba49065ab0000\",\"descriptor\":\"Sandro Paolo Castro Flores (103450422)\"},{\"id\":\"102621770\",\"wid\":\"da7d7d2449a2101030def2fd45210001\",\"descriptor\":\"Italo Sanchez Zanabria (102621770)\"},{\"id\":\"102621771\",\"wid\":\"da7d7d2449a2101030dee197e6b90001\",\"descriptor\":\"Brenda Prado Velasquez (102621771)\"},{\"id\":\"103129634\",\"wid\":\"3c75a4625ce9101413dbc7b3a8e10000\",\"descriptor\":\"Daysi Gallo Bendano (103129634)\"},{\"id\":\"102600358\",\"wid\":\"da7d7d2449a2101031895d9b4d610001\",\"descriptor\":\"Valeria Valdivia Ch\u00e1vez (102600358)\"},{\"id\":\"103139666\",\"wid\":\"449b4d065fe01014d006b1be110d0000\",\"descriptor\":\"Patrick Flores Borrero (103139666)\"},{\"id\":\"103181667\",\"wid\":\"4f0d8c666b74101ed6f6d7efaee30000\",\"descriptor\":\"Sergio Gallardo Alcantara (103181667)\"},{\"id\":\"102600360\",\"wid\":\"da7d7d2449a2101031894fcd52160001\",\"descriptor\":\"Alberto Rodriguez Vigil (102600360)\"},{\"id\":\"102600361\",\"wid\":\"da7d7d2449a21010318941650be70000\",\"descriptor\":\"Vanessa Tincopa Maravi (102600361)\"},{\"id\":\"103228423\",\"wid\":\"e2ece02773e5103682106924e4920000\",\"descriptor\":\"Nelida Paucar Peralta (103228423)\"},{\"id\":\"103152293\",\"wid\":\"2b873597909610195085e772e35f0000\",\"descriptor\":\"Roxana Milagros Torres Mendez (103152293)\"},{\"id\":\"102600367\",\"wid\":\"da7d7d2449a210103188e7556ced0001\",\"descriptor\":\"Christie Villarreal Sosa (102600367)\"},{\"id\":\"103003236\",\"wid\":\"d3c312bfee22102580e2e046df1f0000\",\"descriptor\":\"Zulema Lopez Ramos (103003236)\"},{\"id\":\"103075791\",\"wid\":\"ad68ba4282c110038814f71955300000\",\"descriptor\":\"Maly Calsina Ramirez (103075791)\"},{\"id\":\"103152126\",\"wid\":\"1f22dd0a93ec101ddd048fe947110000\",\"descriptor\":\"Jessica Ivone Bardalez de la Cruz (103152126)\"},{\"id\":\"103228392\",\"wid\":\"6eee0738f67f1036807b5eaa1e2a0000\",\"descriptor\":\"Nahori Milagros Alcantara Zu\u00f1iga (103228392)\"},{\"id\":\"103446881\",\"wid\":\"6ee05b5590041039877e54695a1a0000\",\"descriptor\":\"Claudia Guerrero Trujillo (103446881)\"},{\"id\":\"103160746\",\"wid\":\"7e8bf299ebcc102100a72934703d0000\",\"descriptor\":\"Gianella Sof\u00eda Romero Velarde (103160746)\"},{\"id\":\"103418041\",\"wid\":\"fedde5c1af281030200ca41a1dc10000\",\"descriptor\":\"Vivian Scarlett Segura Esquivel (103418041)\"},{\"id\":\"103468349\",\"wid\":\"97d317aa4de710015abede8f6dc20000\",\"descriptor\":\"Rita Inga Rodenas (103468349)\"},{\"id\":\"103164680\",\"wid\":\"a0e39b10d8621021f0c88f0b02b80000\",\"descriptor\":\"Jhonny Alexander Sarango Pantoja (103164680)\"},{\"id\":\"103087776\",\"wid\":\"178438b23ebc10060217ccd98e160000\",\"descriptor\":\"Jesus Diestra Castillo (103087776)\"},{\"id\":\"103100253\",\"wid\":\"bf8fb8cb1a6b1009afd02844494e0000\",\"descriptor\":\"Scarlet Alva Trujillo (103100253)\"},{\"id\":\"103125277\",\"wid\":\"ea35ccb7f036101235ba69a929080000\",\"descriptor\":\"Maria fe Campos Jaramillo (103125277)\"},{\"id\":\"102630295\",\"wid\":\"c5682ed6077b10155e76c44af9c90000\",\"descriptor\":\"Clarissa Chiroque Castro (102630295)\"},{\"id\":\"102630292\",\"wid\":\"c5682ed6077b10155e76a517e89c0002\",\"descriptor\":\"Ruth Velasque Espinoza (102630292)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359558\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Marcos-Farfan-3346-Independencia\/Soporte-en-Chat-ES_R1664371\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Marcos-Farfan-3346-Independencia\/Soporte-en-Chat-ES_R1664371\/apply\",\"job_requisition_id\":\"R1664371\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adriana.paucar@concentrix.com\"},\"first_name\":\"Adriana Paucar Asenjo (102601038)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664371\",\"wid\":\"7a12f9a4983b10284f66697ad7e50001\",\"descriptor\":\"Independencia Canales escritos\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1275\",\"campaign_id\":\"13909\",\"campaign_title\":\"Software Analyst I (TCF) R1703246\",\"campaign_type\":\"job_application\",\"job_title\":\"Analista Funcional SuccessFactors Ssr - Unilingual\",\"street\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\",\"address\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\",\"city\":\"Parque Patricios\",\"state\":\"Buenos Aires\",\"postal_code\":\"1264\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p><\/p><p><\/p><p><span>Nos encontramos en la b\u00fasqueda de <\/span><b>un\/a<\/b> <b>Analista Funcional SuccessFactors. <\/b>ser\u00e1<b> <\/b>responsable de participar en tareas de <b>an\u00e1lisis, dise\u00f1o y optimizaci\u00f3n de procesos de Recursos Humanos<\/b>, acompa\u00f1ando a los <b>usuarios internos de RRHH<\/b> en la adopci\u00f3n y mejora continua de soluciones SAP SuccessFactors.<\/p><p><\/p><p>El rol tendr\u00e1 un fuerte foco en los m\u00f3dulos de <b>Employee Central, Recruiting y Onboarding<\/b>, actuando como <b>nexo entre las \u00e1reas de negocio y los equipos t\u00e9cnicos<\/b>, asegurando soluciones alineadas a las mejores pr\u00e1cticas y a los objetivos estrat\u00e9gicos de RRHH.<\/p><p><\/p><p><\/p><p><b>Responsabilidades<\/b><\/p><ul><li><p>Relevar, analizar y documentar procesos de RRHH (AS-IS \/ TO-BE).<\/p><\/li><li><p>Dise\u00f1ar y optimizar procesos de gesti\u00f3n de personas utilizando SAP SuccessFactors, desde una mirada funcional y de negocio.<\/p><\/li><li><p>Aplicar conocimientos funcionales sobre los siguientes m\u00f3dulos en el an\u00e1lisis de procesos y definici\u00f3n de requerimientos:<\/p><ul><li><p>Employee Central<\/p><\/li><li><p>Recruiting<\/p><\/li><li><p>Onboarding 2.0<\/p><\/li><\/ul><\/li><li><p>Actuar como referente funcional interno entre los usuarios de RRHH y los equipos t\u00e9cnicos \/ consultores.<\/p><\/li><li><p>Asesorar a los usuarios internos en la adopci\u00f3n de mejores pr\u00e1cticas de RRHH y uso de SAP SuccessFactors.<\/p><\/li><li><p>Participar en workshops funcionales con stakeholders del negocio.<\/p><\/li><li><p>Elaborar documentaci\u00f3n funcional, dise\u00f1os de soluci\u00f3n y casos de prueba.<\/p><\/li><li><p>Acompa\u00f1ar pruebas de usuario (UAT) y validaciones funcionales.<\/p><\/li><li><p>Colaborar en iniciativas de mejora continua y optimizaci\u00f3n de procesos.<\/p><\/li><\/ul><p><\/p><p><b>Requisitos:<\/b><\/p><ul><li><p>Experiencia comprobable como <b>Analista Funcional con uso intensivo de SAP SuccessFactors<\/b>.<\/p><\/li><li><p>Conocimientos funcionales s\u00f3lidos en:<\/p><ul><li><p>Employee Central<\/p><\/li><li><p>Recruiting<\/p><\/li><li><p>Onboarding<\/p><\/li><\/ul><\/li><li><p>Experiencia en an\u00e1lisis y optimizaci\u00f3n de procesos de Recursos Humanos.<\/p><\/li><li><p>Capacidad de comunicaci\u00f3n con usuarios de negocio y equipos t\u00e9cnicos.<\/p><\/li><li><p>Buen manejo de documentaci\u00f3n funcional.<\/p><\/li><li><p>Perfil anal\u00edtico y orientado a procesos.<\/p><\/li><\/ul><p><\/p><p><b>Se valorar\u00e1:<\/b><\/p><ul><li><p>Experiencia previa trabajando del lado cliente \/ in-house.<\/p><\/li><li><p>Conocimiento general del ecosistema SAP SuccessFactors.<\/p><\/li><li><p>Certificaciones SAP SuccessFactors.<\/p><\/li><li><p>Nivel de ingl\u00e9s intermedio\/avanzado.<\/p><\/li><\/ul><p><\/p><p><b>Modalidad:<\/b><\/p><ul><li><p>Full time<\/p><\/li><li><p>Esquema h\u00edbrido (2 d\u00edas on-site - Microcentro)<\/p><\/li><\/ul><p><\/p><p><\/p><p>#AnalistaFuncional #SuccessFactors #HRIT #RecursosHumanos #EmployeeCentral #Recruiting #Onboarding<\/p>\",\"ats_external_id\":\"R1703246\",\"location\":\"Parque Patricios, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"4600000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-03-27T08:53:08.341+08:00\",\"created_at\":\"2026-02-04T08:05:02.065+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzkwOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Buenos-Aires-Patagones-2740-Distrito-Tecnologico\/Analista-Funcional-SuccessFactors-Ssr---Unilingual_R1703246-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Parque Patricios\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"1264\",\"primary_location\":{\"id\":\"AR-BUE-PATAG-01\",\"wid\":\"e69227feb697010fb8ca647456220000\",\"descriptor\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"greciamartina.colmenaresdegamez@concentrix.com\"},\"first_name\":\"Colmenares de Gamez, Grecia Martina\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009276\",\"wid\":\"f81830f171380107b309e28b44d20000\",\"descriptor\":\"Grecia Martina Colmenares de Gamez (102009276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0443\",\"descriptor\":\"Software Analyst II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359315\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Buenos-Aires-Patagones-2740-Distrito-Tecnologico\/Analista-Funcional-SuccessFactors-Ssr---Unilingual_R1703246-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Buenos-Aires-Patagones-2740-Distrito-Tecnologico\/Analista-Funcional-SuccessFactors-Ssr---Unilingual_R1703246-1\/apply\",\"job_requisition_id\":\"R1703246\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - CONCENTRIX - 980006168\",\"reference_id\":\"980006168\",\"custom_reference_id\":\"980006168\",\"company_reference_id\":null},{\"wid\":\"5e02068458ea10225db50ebbf4df0000\",\"descriptor\":\"W0ZX4I Catalyst Delivery Bench\",\"reference_id\":\"W0ZX4I\",\"custom_reference_id\":\"W0ZX4I\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"guillermohernan.lesta@concentrix.com\"},\"first_name\":\"Guillermo Hernan Lesta (101993328)[C]\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1703246\",\"wid\":\"e7be842c3d2e100ff009cd4351110000\",\"descriptor\":\"Analista Funcional SuccessFactors Ssr - Unilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1276\",\"campaign_id\":\"13904\",\"campaign_title\":\"Sr. People Solutions, Business Partner R1701120\",\"campaign_type\":\"job_application\",\"job_title\":\"Human Resources Business Partner, Onsite role\",\"street\":\"USA Lake Mary FL - Bldg 285\",\"address\":\"USA Lake Mary FL - Bldg 285\",\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. \\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The People Solutions Business Partner provides advice to managers and serves as a consultant on HR-related matters. Analyses trends and metrics and gives advice to the business.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p>Responsibilities include<\/p><ul><li><span>Lead, design, evaluate, analyze, and implement all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management to drive execution of short-term strategy\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Serve as a trusted advisor to management, through cross-departmental partnerships, regarding team member performance, management practices, human resource policies, talent management, and compensation\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Receive, process and respond to employee concerns and coordinate with appropriate stakeholders, as necessary\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Responsible for the interpretation of HR policies, best practices, resources and tools, to provide innovative, creative, and proactive Human Resources solutions in alignment with the organization&#39;s overall strategies\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Facilitate HR learning sessions, including but not limited to performance management practices, human resource policies, talent management, talent sourcing practices, resource allocation, succession planning, and compensation; may present HR training programs to Leadership Teams\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Provide comprehensive analysis of various types of key Human Resources metrics and consult with management and provide recommendations on effective decision making; develop clear visuals to communicate findings\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Oversee and may conduct investigations on workplace situations and prepare documentary requirements for complex labor-related cases, with a focus on issue resolution within assigned region\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Facilitate the development of Human Resources communication materials and tools to support the launch of new processes, systems, and technology as needed\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Proactively maintain and apply working knowledge of progressive Human Resources practices, to evaluate programs against trends and advancements and develop recommendations and drive execution of changes and improvements to address business issues\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Communicate and reinforce the Company&#39;s values, philosophies, and Leadership Behaviors to assist in development of a high performing organization<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our gamechangers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Requirements include:<\/p><ul><li><span>5 &#43; Years of relevant experience. <\/span><span>University Degree Preferred.\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Experience with Workday and advanced Microsoft Office skills\u00a0preferred\u00a0.\u00a0\u00a0<\/span><\/li><li><span>Excellent communication skills, both written and verbal.\u00a0Ability to effectively present information to internal and external associates\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>\u00a0<\/span><span>Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Demonstrated ability to take initiative and ownership with focus on continuous improvement\u00a0<\/span><\/li><li><span>Excellent attention to detail\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Demonstrated ability to comprehend, analyze, and interpret<\/span><\/li><li><b><span>This is an onsite position and ability to work at our Lake Mary, FL location is a requirement<\/span><\/b><\/li><\/ul><p><\/p><p>The base salary range for this position is $85,000\u2013$95,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is May 23, 2026. <span>This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/span><\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p>\",\"ats_external_id\":\"R1701120\",\"location\":\"Lake Mary, Florida\",\"job_type\":\"full_time\",\"salary\":\"86990\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-08T06:06:29.363+08:00\",\"created_at\":\"2026-02-04T00:02:44.960+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzkwNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Senior-Human-Resources-Business-Partner--Onsite-role_R1701120-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Lake Mary\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32746\",\"primary_location\":{\"id\":\"US-LAK-PARKW-Y1\",\"wid\":\"b67da9176e3d1062f9dcecbbd557bca5\",\"descriptor\":\"USA Lake Mary FL - Bldg 285\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0875\",\"descriptor\":\"Sr. People Solutions, Business Partner\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371704\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Senior-Human-Resources-Business-Partner--Onsite-role_R1701120-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Senior-Human-Resources-Business-Partner--Onsite-role_R1701120-1\/apply\",\"job_requisition_id\":\"R1701120\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"2f58cf18c1cc1015721e029087c40000\",\"descriptor\":\"W0ZVFC Nageo_Cso\",\"reference_id\":\"W0ZVFC\",\"custom_reference_id\":\"W0ZVFC\",\"company_reference_id\":null},{\"wid\":\"aa4174ca830210165ca76b69089b0000\",\"descriptor\":\"(GEO) HR GENERALISTS\",\"reference_id\":\"GEOHRGENERALIST\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"651a380fec8410156f87cbb0b96e0000\",\"descriptor\":\"23194 - Opexother - NAGEOCSO\",\"reference_id\":\"NAGEOCSO\",\"custom_reference_id\":\"NAGEOCSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"beth.knape@concentrix.com\"},\"first_name\":\"Beth Knape (103287951)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1701120\",\"wid\":\"fdb5b91338d5100e83736b98bddf0000\",\"descriptor\":\"Human Resources Business Partner, Onsite role\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1277\",\"campaign_id\":\"13901\",\"campaign_title\":\"Sr. Associate, Client Success Business Consulting R1689649\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Analyst (CL9)\",\"street\":\"PHL Quezon City - GBF Tower 2, Bridgetowne\",\"address\":\"PHL Quezon City - GBF Tower 2, Bridgetowne\",\"city\":\"Quezon City\",\"state\":\"Metro Manila\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"As the Transformation Innovations Senior Analyst, you will lead strategic projects that enhance our operations through the effective use of process improvement initiatives, products or tools. You will play a key role in ensuring our teams leverage innovative solutions to drive excellence across the organization.\",\"long_description\":\"<p><\/p><ul><li><h3>Technical Resource: Serve as a technical resource across all five functions, providing expertise in data utilization and tool application.<\/h3><\/li><li><h3>Power BI\/Excel Reporting: Partner with the People Manager to prepare Power BI\/Excel reports based on the provided data to summarize findings, insights, and recommendations for stakeholders.<\/h3><\/li><li><h3>Develop Transformational Solutions: Collaborate with the Transformation Leader to lead analysis projects that generate actionable insights. Design and implement innovative solutions.<\/h3><\/li><li><h3>Execution Management: Organize and communicate updates, plans, and progress for the initiatives you oversee, ensuring efficient execution.<\/h3><\/li><li><h3>Communication: Maintain regular communication with regional and global teams to share updates and gather feedback, fostering collaboration.<\/h3><\/li><li><h3>Process Improvement Initiatives: Work alongside the Transformation Leader on process improvement initiatives, identifying and enhancing existing tools that will help achieve with the program\u2019s contractual target and operational goals.<\/h3><\/li><li><h3>Data Insights: Monitor trends and perform comprehensive statistical analyses of performance data to derive meaningful insights that facilitate informed decision-making for stakeholders.<\/h3><\/li><li><h3>Ad-hoc Request Management: Handle and prioritize ad-hoc requests from various stakeholders, coordinating responses to ensure timely deliverables.<\/h3><\/li><li><h3>Tracking Projects\/Initiatives: Assist the Transformation Leader in monitoring the status and progress of ongoing initiatives across functions and support teams. Help track key performance indicators (KPIs), analyze outcomes, and assess cost savings related to these initiatives to ensure effective achievement of organizational goals.<\/h3><\/li><li><h3>Researching Emerging Trends: Support the Transformation Leader in providing valuable market insights and updates to stakeholders, ensuring awareness of emerging trends and developments.<\/h3><\/li><\/ul><h3><\/h3>\",\"ats_external_id\":\"R1689649\",\"location\":\"Quezon City, Metro Manila\",\"job_type\":\"full_time\",\"salary\":\"13\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-03-10T18:32:56.911+08:00\",\"created_at\":\"2026-02-03T20:05:53.330+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzkwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---GBF-Tower-2-Bridgetowne\/Senior-Analyst--CL9-_R1689649\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Client Success Business Consulting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-GBFT2-01\",\"wid\":\"38c610687b641017db97184c78a50000\",\"descriptor\":\"PHL Quezon City - GBF Tower 2, Bridgetowne\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF Client Success Business Consulting\"}],\"recruiters\":[{\"id\":\"102195311\",\"wid\":\"de6d9763df87101fa38ad88ddaaa0000\",\"descriptor\":\"Cecilio Francisco Foronda Jr (102195311)\"},{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1168\",\"descriptor\":\"Sr. Associate, Client Success Business Consulting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355190\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---GBF-Tower-2-Bridgetowne\/Senior-Analyst--CL9-_R1689649\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---GBF-Tower-2-Bridgetowne\/Senior-Analyst--CL9-_R1689649\/apply\",\"job_requisition_id\":\"R1689649\"}],\"organizations\":[{\"wid\":\"89876991ed2c10196e223b74b3000000\",\"descriptor\":\"COGS (SITE) Client Dedicated TRANSFORM-Direct\",\"reference_id\":\"SITDEDTRANS-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"4978079fa2b9100e50bb1fa709f70000\",\"descriptor\":\"23953 - Block Inc - 980005554\",\"reference_id\":\"980005554\",\"custom_reference_id\":\"980005554\",\"company_reference_id\":null},{\"wid\":\"aed96cf02fc5100eb9e3d2b9289b0000\",\"descriptor\":\"W0ZWLU Cash App - Voice\",\"reference_id\":\"W0ZWLU\",\"custom_reference_id\":\"W0ZWLU\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"renz.cabidog@concentrix.com\"},\"first_name\":\"Renz Cabidog (103293401)\"},\"category_groups\":[{\"id\":\"CF Innovation_Transformation\",\"wid\":\"4b0305aff0a71005ffaf9b9e3c3d0000\",\"descriptor\":\"Innovation & Transformation\"}],\"job_requisition\":{\"id\":\"R1689649\",\"wid\":\"003ec7050003100773629cc593720000\",\"descriptor\":\"Senior Analyst (CL9)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b><u>Candidate Profile:<\/u><\/b><\/p><ul><li>Analytical and Business Acumen:<ul><li>Strong capability to comprehend, analyze, and interpret data.<\/li><li>Solid understanding of the organization\u2019s business operations and industry, showcasing demonstrated business acumen.<\/li><\/ul><\/li><\/ul><ul><li>Technical Skills:<ul><li>Advanced Microsoft Office skills and familiarity with data analysis tools (Tools such as CNX products, Excel (Macros\/VBA), Power BI, PowerApps, and Low-Code\/No-Code (LC\/NC) platforms.)<\/li><li>Attention to Detail &amp; Initiative: Keen attention to detail with a proactive approach to identifying and implementing process improvements.<\/li><li>Communication: Excellent written and verbal communication skills, with the capacity to present information clearly to both internal and external stakeholders<\/li><\/ul><\/li><\/ul><p><b><u>Profile Extras:<\/u><\/b><\/p><ul><li>Engage and build relationships with third-party vendors to enhance our product offerings.<\/li><li>Conduct research and assessment of new technologies to inform innovation strategies.<\/li><li>Flexibility in working hours to collaborate with global stakeholders across multiple time zones.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1278\",\"campaign_id\":\"13884\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1698730\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\",\"street\":\"PRT Work From Home - Direct\",\"address\":\"PRT Work From Home - Direct\",\"city\":\"WAH\",\"state\":null,\"postal_code\":\"4700-223\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE and Power Platform, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br \/><br \/>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br \/><br \/>The Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<br \/><br \/>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<br \/><br \/>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE and Power Platform, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/p><p><\/p><p><\/p><p><\/p><p><b>Mandatory Experience:<\/b><\/p><ul><li><p>Proven experience in facilitating technical discussions and conducting workshops with business clients.<\/p><\/li><li><p>Expert knowledge in Dynamics 365 Customer Insights \u2013 Journeys<\/p><\/li><li><p>Extensive experience with Power App development.<\/p><\/li><li><p>Design, customize, and administer UI and business logic using Power Platform.<\/p><\/li><li><p>Customize and administer UI and business logic.<\/p><\/li><li><p>Strong proficiency in developing, troubleshooting, and maintaining solutions and architecture of Dynamics and Power Apps (Canvas and Model-Driven apps) and Power Automate, and other Power Platform components.<\/p><\/li><li><p>Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.<\/p><\/li><li><p>Familiarity with integrating data from Dataverse, SharePoint, and other sources.<\/p><\/li><li><p>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/p><\/li><li><p>Familiar with Power Platform governance and administration.<\/p><\/li><li><p>Administer and support Power Platform (managed) environments through the Power Platform Admin Center (PPAC).<\/p><\/li><li><p>Capable of establishing and managing a Power Platform Center of Excellence (CoE).<\/p><\/li><li><p>Deep understanding of Dataverse, governance strategies, environment planning, and security.<\/p><\/li><li><p>Knowledge of Application Lifecycle Management (ALM) via solutions and pipelines.<\/p><\/li><li><p>Strong ability to engage with key technical stakeholders and business decision makers.<\/p><\/li><li><p>Demonstrated ability to deliver technical training and effectively resolve complex Power Apps issues and architectural challenges through strong analytical and collaborative skills<\/p><\/li><li><p>Strong commitment to staying updated on modern engineering practices and tools.<\/p><\/li><li><p>Experience in customer facing roles.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li><p>Experience with Dynamics 365 Sales.<\/p><\/li><li><p>Experience with Dynamics 365 Customer Service (Omnichannel, Customer Service Workspace)<\/p><\/li><li><p>Architect and Functional Consultant level Microsoft certifications are preferred.<\/p><\/li><li><p>Knowledge of deploying and using the Microsoft Center of Excellence Starter Kit configuration.<\/p><\/li><li><p>Experience with Copilot Studio.<\/p><\/li><\/ul><\/div>\",\"ats_external_id\":\"R1698730\",\"location\":\"WAH\",\"job_type\":\"full_time\",\"salary\":\"0.96\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-23T18:08:25.157+08:00\",\"created_at\":\"2026-02-02T20:04:42.775+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzg4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-From-Home---Direct\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1698730\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"WAH\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-223\",\"primary_location\":{\"id\":\"PT-WFH-DRECT-01\",\"wid\":\"eaab6a231b1a01a067ddbb36fe04d719\",\"descriptor\":\"PRT Work From Home - Direct\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"bianca.lazar@concentrix.com\"},\"first_name\":\"Lazar, Bianca\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101955659\",\"wid\":\"a29c29908ff501122cfe5dce9bc10000\",\"descriptor\":\"Bianca Lazar (101955659)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369744\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-From-Home---Direct\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1698730\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-From-Home---Direct\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1698730\/apply\",\"job_requisition_id\":\"R1698730\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1698730\",\"wid\":\"b8b598b58136100bad2ad19d45e90000\",\"descriptor\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"7\",\"campaign_id\":\"102\",\"campaign_title\":\"R\u00e1dios - Ponta Grossa\",\"campaign_type\":\"job_application\",\"job_title\":\"Veio da R\u00e1dio? Candidate-se aqui! (Vagas Ponta Grossa) Suporte e Cobran\u00e7a\",\"street\":\"\",\"address\":\"\",\"city\":\"Ponta Grossa\",\"state\":\"Ponta Grossa\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento | Ponta Grossa\/PR (Presencial) | Suporte e Cobran\u00e7a\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem boa comunica&ccedil;&atilde;o e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Voz, Chat e\/ou E-mail<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. Dependendo da opera&ccedil;&atilde;o, voc&ecirc; tamb&eacute;m pode atuar com <strong>tratativas e negocia&ccedil;&otilde;es de cobran&ccedil;a<\/strong>, sempre com orienta&ccedil;&atilde;o e foco na melhor experi&ecirc;ncia do cliente. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Ponta Grossa\/PR (Presencial) | Suporte &amp; Cobran&ccedil;a<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (voz, chat e\/ou e-mail).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Quando aplic&aacute;vel, realizar tratativas e negocia&ccedil;&otilde;es com foco em acordo e experi&ecirc;ncia do cliente.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 5x2 ou 6x1 (confirmada durante o processo seletivo, conforme necessidade da opera&ccedil;&atilde;o e turno)<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Ponta Grossa\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<br \/>Viv&ecirc;ncia com negocia&ccedil;&atilde;o\/cobran&ccedil;a ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1702294\",\"location\":\"Ponta Grossa, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-12T20:59:03.728-03:00\",\"created_at\":\"2026-02-02T18:11:57.974-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"8\",\"campaign_id\":\"100\",\"campaign_title\":\"R\u00e1dios - Londrina\",\"campaign_type\":\"job_application\",\"job_title\":\"Veio da r\u00e1dio? Candidate-se aqui! (Vagas Londrina)\",\"street\":\"\",\"address\":\"\",\"city\":\"Londrina\",\"state\":\"Londrina\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento | CX Suporte | Londrina\/PR (Presencial) | R\u00e1dios\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem boa comunica&ccedil;&atilde;o e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Voz, Chat, E-mail e\/ou WhatsApp<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Suporte | Londrina\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (voz, chat, e-mail e\/ou WhatsApp).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua em CX.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Londrina\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701492\",\"location\":\"Londrina, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-13T20:59:05.926-03:00\",\"created_at\":\"2026-02-02T18:05:55.466-03:00\",\"latitude\":\"-23.3197305\",\"longitude\":\"-51.1662008\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"9\",\"campaign_id\":\"99\",\"campaign_title\":\"R\u00e1dios - Curitiba\",\"campaign_type\":\"job_application\",\"job_title\":\"Veio da r\u00e1dio? Candidate-se aqui! (Vagas Curitiba) | Suporte e Cobran\u00e7a\",\"street\":\"\",\"address\":\"\",\"city\":\"Curitiba\",\"state\":\"Curitiba\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Curitiba\/PR (Presencial) | Suporte e Cobran\u00e7a\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem boa comunica&ccedil;&atilde;o e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Voz, Chat e\/ou E-mail<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. Dependendo da opera&ccedil;&atilde;o, voc&ecirc; tamb&eacute;m pode atuar com <strong>negocia&ccedil;&atilde;o e tratativas de cobran&ccedil;a<\/strong>, sempre com orienta&ccedil;&atilde;o e foco na melhor experi&ecirc;ncia do cliente. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Curitiba\/PR (Presencial) | Suporte &amp; Cobran&ccedil;a<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (voz, chat e\/ou e-mail).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Quando aplic&aacute;vel, realizar tratativas e negocia&ccedil;&otilde;es com foco em acordo e experi&ecirc;ncia do cliente.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 5x2 ou 6x1 (confirmada durante o processo seletivo, conforme necessidade da opera&ccedil;&atilde;o e turno)<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Curitiba\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 2 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<br \/>Viv&ecirc;ncia com negocia&ccedil;&atilde;o\/cobran&ccedil;a ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701490\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-15T20:59:03.294-03:00\",\"created_at\":\"2026-02-02T17:59:01.190-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"10\",\"campaign_id\":\"98\",\"campaign_title\":\"Job Boards - S\u00e3o Paulo Bil\u00edngue\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em CX | Bil\u00edngue (Ingl\u00eas ou Espanhol) | S\u00e3o Paulo\/SP (Presencial)\",\"street\":\"\",\"address\":\"\",\"city\":\"S\u00e3o Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista em CX | Bil\u00edngue (Ingl\u00eas ou Espanhol) | S\u00e3o Paulo\/SP (Presencial)\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de tecnologia, tem <strong>Ingl&ecirc;s ou Espanhol<\/strong> em curso ou completo e acredita que um bom atendimento exige escuta ativa e cuidado com as pessoas, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Chat, E-mail e\/ou Voz<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista de Atendimento a Clientes | Bil&iacute;ngue (Ingl&ecirc;s ou Espanhol) | S&atilde;o Paulo\/SP (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (chat, e-mail e\/ou voz), com suporte bil&iacute;ngue quando necess&aacute;rio.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade e excel&ecirc;ncia.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: sal&aacute;rios competitivos (de acordo com idioma, opera&ccedil;&atilde;o e jornada)<br \/>\u2705 Escala: diversos modelos dispon&iacute;veis (defini&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e processo seletivo)<br \/>\u2705 Opera&ccedil;&otilde;es 24h: diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: S&atilde;o Paulo\/SP (Presencial) &mdash; atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Ingl&ecirc;s OU Espanhol intermedi&aacute;rio (m&iacute;nimo B1; B2 ser&aacute; diferencial)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia com atendimento via chat ou e-mail ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701468\",\"location\":\"S\u00e3o Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-15T20:59:03.281-03:00\",\"created_at\":\"2026-02-02T17:54:52.754-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"11\",\"campaign_id\":\"97\",\"campaign_title\":\"Job Boards - S\u00e3o Paulo Geral\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em Atendimento ao Cliente | S\u00e3o Paulo\/SP (Presencial) | Multicanal\",\"street\":\"\",\"address\":\"\",\"city\":\"S\u00e3o Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista em Atendimento ao Cliente | S\u00e3o Paulo\/SP (Presencial) | Multicanal\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem prazer em ajudar e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Chat, E-mail e\/ou Voz<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o.<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista em Atendimento ao Cliente | S&atilde;o Paulo\/SP (Presencial) | Multicanal<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (chat, e-mail e\/ou voz).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade e excel&ecirc;ncia.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Remunera&ccedil;&atilde;o + jornada \/ O que oferecemos<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: S&atilde;o Paulo\/SP (Presencial) &mdash; atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz\/chat\/e-mail)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701387\",\"location\":\"S\u00e3o Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-15T20:59:03.269-03:00\",\"created_at\":\"2026-02-02T17:53:33.110-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Nw?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"12\",\"campaign_id\":\"96\",\"campaign_title\":\"Job Boards - Ponta Grossa Cobran\u00e7a\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente em Solu\u00e7\u00f5es Financeiras e Negocia\u00e7\u00e3o | Ponta Grossa\/PR (Presencial) Sites\",\"street\":\"\",\"address\":\"\",\"city\":\"Ponta Grossa\",\"state\":\"Ponta Grossa\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente em Solu\u00e7\u00f5es Financeiras e Negocia\u00e7\u00e3o | Ponta Grossa\/PR (Presencial) Sites\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai atuar com <strong>negocia&ccedil;&atilde;o por voz<\/strong>, ajudando a construir solu&ccedil;&otilde;es e oferecer uma experi&ecirc;ncia positiva aos clientes &mdash; com empatia, clareza e foco em resolu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente em Solu&ccedil;&otilde;es Financeiras e Negocia&ccedil;&atilde;o | Ponta Grossa\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Realizar negocia&ccedil;&otilde;es via voz com empatia, clareza e persuas&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender o cen&aacute;rio do cliente e conduzir a melhor solu&ccedil;&atilde;o com foco em acordo.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar tratativas at&eacute; a conclus&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1 (segunda a s&aacute;bado)<br \/>\u2705 Diversos turnos dispon&iacute;veis (manh&atilde;\/tarde\/noite)<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Ponta Grossa\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia com atendimento\/negocia&ccedil;&atilde;o por voz (cobran&ccedil;a ser&aacute; diferencial)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil! \ud83d\ude80<\/p>\",\"ats_external_id\":\"R1701463\",\"location\":\"Ponta Grossa, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-15T20:59:03.259-03:00\",\"created_at\":\"2026-02-02T17:50:41.953-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"13\",\"campaign_id\":\"95\",\"campaign_title\":\"Job Boards - Ponta Grossa CX\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial)| Sites\",\"street\":\"\",\"address\":\"\",\"city\":\"Ponta Grossa\",\"state\":\"Ponta Grossa\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial)| Sites\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando com <strong>voz e chat<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz e chat com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir tratativas assertivas, sempre com foco na melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para manter a excel&ecirc;ncia em CX e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Atendimento 24 horas (disponibilidade para diferentes turnos)<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Ponta Grossa\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz e\/ou chat)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701460\",\"location\":\"Ponta Grossa, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-08T20:59:04.048-03:00\",\"created_at\":\"2026-02-02T17:48:50.829-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"14\",\"campaign_id\":\"94\",\"campaign_title\":\"Job Boards - Londrina\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | CX Suporte | Londrina\/PR (Presencial) | Sites\",\"street\":\"\",\"address\":\"\",\"city\":\"Londrina\",\"state\":\"Londrina\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | CX Suporte | Londrina\/PR (Presencial) Sites\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando via <strong>WhatsApp, E-mail e\/ou Voz<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | CX Suporte | Londrina\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes via WhatsApp, e-mail e\/ou voz com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua em CX.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Londrina\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz\/chat\/e-mail\/WhatsApp)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701453\",\"location\":\"Londrina, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-06T20:59:05.102-03:00\",\"created_at\":\"2026-02-02T17:47:00.705-03:00\",\"latitude\":\"-23.3197305\",\"longitude\":\"-51.1662008\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"15\",\"campaign_id\":\"93\",\"campaign_title\":\"Job Boards - Curitiba Cobran\u00e7a\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Cobran\u00e7a | Curitiba\/PR (Presencial) | Sites\",\"street\":\"\",\"address\":\"\",\"city\":\"Curitiba\",\"state\":\"Curitiba\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Cobran\u00e7a | Curitiba\/PR (Presencial) Sites\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai atuar com atendimento <strong>por voz<\/strong>, ajudando a construir solu&ccedil;&otilde;es e oferecer uma experi&ecirc;ncia positiva aos nossos clientes &mdash; com empatia, clareza e foco em resolu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Cobran&ccedil;a | Curitiba\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Negociar acordos e realizar tratativas assertivas, sempre buscando a melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 5x2 ou 6x1 (a escala ser&aacute; confirmada durante o processo seletivo, conforme necessidade da opera&ccedil;&atilde;o e turno)<br \/>\u2705 Hor&aacute;rio: disponibilidade para diferentes turnos (entre 08:00 e 20:40)<br \/>\u2705 Local: Curitiba\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 Treinamento remunerado<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 2 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento por voz<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701438\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-15T20:59:03.247-03:00\",\"created_at\":\"2026-02-02T17:44:33.034-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mw?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"16\",\"campaign_id\":\"92\",\"campaign_title\":\"Job Boards - Curitiba CX\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Suporte | Curitiba\/PR (Presencial) | Sites\",\"street\":\"\",\"address\":\"\",\"city\":\"Curitiba\",\"state\":\"Curitiba\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Suporte | Curitiba\/PR (Presencial)\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai atuar com <strong>voz e chat<\/strong>, ajudando a criar solu&ccedil;&otilde;es que encantam nossos clientes &mdash; com empatia, clareza e foco em resolu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Suporte | Curitiba\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz e chat com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir tratativas assertivas, sempre com foco na melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para manter a excel&ecirc;ncia em CX e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1<br \/>\u2705 Hor&aacute;rio: Atendimento 24 horas (disponibilidade para diferentes turnos)<br \/>\u2705 Local: Curitiba\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 Treinamento remunerado<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 2 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz e\/ou chat)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701442\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-15T20:59:03.235-03:00\",\"created_at\":\"2026-02-02T15:31:05.551-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mg?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"17\",\"campaign_id\":\"91\",\"campaign_title\":\"Job Boards - Barueri\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em Atendimento ao Cliente | Barueri\/SP (Presencial) | Multicanal\",\"street\":\"\",\"address\":\"\",\"city\":\"Barueri\",\"state\":\"Barueri\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista em Atendimento ao Cliente | Barueri\/SP (Presencial) | Multicanal\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem prazer em ajudar e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Telefone\/Chat\/E-mail<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. Em algumas opera&ccedil;&otilde;es, tamb&eacute;m podem existir <strong>oportunidades pontuais de oferta\/upsell<\/strong>, sempre com orienta&ccedil;&atilde;o e foco na melhor experi&ecirc;ncia do cliente. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista em Atendimento ao Cliente | Barueri\/SP (Presencial) | Multicanal<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (telefone, chat e\/ou e-mail).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade e excel&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Quando aplic&aacute;vel, identificar oportunidades e orientar o cliente sobre solu&ccedil;&otilde;es\/ofertas (sem perder o foco em atendimento).<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Barueri\/SP (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento e\/ou vendas ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701465\",\"location\":\"Barueri, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-09T20:59:05.760-03:00\",\"created_at\":\"2026-02-02T15:27:40.259-03:00\",\"latitude\":\"-23.5035117\",\"longitude\":\"-46.8785468\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"18\",\"campaign_id\":\"90\",\"campaign_title\":\"Job Boards - Fortaleza\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista de Atendimento CX | Fortaleza (Presencial) | Multicanal | Sites\",\"street\":\"\",\"address\":\"\",\"city\":\"Fortaleza\",\"state\":\"Fortaleza\",\"postal_code\":null,\"region\":\"Cear\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Especialista em Atendimento ao Cliente | Fortaleza (Presencial) | Multicanal\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Voc&ecirc; &eacute; apaixonado por ajudar pessoas e quer fazer parte de uma empresa global que valoriza o seu crescimento? Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem prazer em ajudar e quer crescer em um ambiente colaborativo, vem com a gente! Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando via Chat, E-mail e\/ou Voz. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\"><strong>Posi&ccedil;&atilde;o:<\/strong><\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista de Atendimento a Clientes | Fortaleza\/CE (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atendimento humanizado e eficiente para clientes via chat, e-mail e\/ou voz.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e oferecer solu&ccedil;&otilde;es com empatia, clareza e agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar e acompanhar atendimentos em sistema, com aten&ccedil;&atilde;o aos detalhes.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para garantir excel&ecirc;ncia na experi&ecirc;ncia do cliente.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00<br \/>\u2705 Escala: 6x1, folgas alternadas durante a semana e finais de semana + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Local: Fortaleza\/CE (Presencial) &mdash; atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 Treinamento remunerado<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 4 anos<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo<br \/>Idade m&iacute;nima: 18 anos<br \/>Experi&ecirc;ncia em atendimento multicanal (voz, chat e e-mail)<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final.<br \/>Vaga tamb&eacute;m aberta para pessoas com defici&ecirc;ncia (PcD).<br \/><br \/>Venha fazer parte da nossa equipe! Inscreva-se agora e construa uma carreira de sucesso conosco! \ud83d\ude80<\/p>\",\"ats_external_id\":\"R1701366\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-15T20:59:03.225-03:00\",\"created_at\":\"2026-02-02T15:24:34.527-03:00\",\"latitude\":\"-3.7327177\",\"longitude\":\"-38.5269947\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"19\",\"campaign_id\":\"89\",\"campaign_title\":\"Redes Sociais - S\u00e3o Paulo Bil\u00edngue\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em CX | Bil\u00edngue (Ingl\u00eas ou Espanhol) | S\u00e3o Paulo\/SP (Presencial)\",\"street\":\"\",\"address\":\"\",\"city\":\"S\u00e3o Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista em CX | Bil\u00edngue (Ingl\u00eas ou Espanhol) | S\u00e3o Paulo\/SP (Presencial)\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de tecnologia, tem <strong>Ingl&ecirc;s ou Espanhol<\/strong> em curso ou completo e acredita que um bom atendimento exige escuta ativa e cuidado com as pessoas, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Chat, E-mail e\/ou Voz<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista de Atendimento a Clientes | Bil&iacute;ngue (Ingl&ecirc;s ou Espanhol) | S&atilde;o Paulo\/SP (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (chat, e-mail e\/ou voz), com suporte bil&iacute;ngue quando necess&aacute;rio.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade e excel&ecirc;ncia.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: sal&aacute;rios competitivos (de acordo com idioma, opera&ccedil;&atilde;o e jornada)<br \/>\u2705 Escala: diversos modelos dispon&iacute;veis (defini&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e processo seletivo)<br \/>\u2705 Opera&ccedil;&otilde;es 24h: diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: S&atilde;o Paulo\/SP (Presencial) &mdash; atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Ingl&ecirc;s OU Espanhol intermedi&aacute;rio (m&iacute;nimo B1; B2 ser&aacute; diferencial)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia com atendimento via chat ou e-mail ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701483\",\"location\":\"S\u00e3o Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-15T20:59:03.214-03:00\",\"created_at\":\"2026-02-02T15:10:51.678-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"20\",\"campaign_id\":\"88\",\"campaign_title\":\"Redes Sociais - S\u00e3o Paulo Geral\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em Atendimento ao Cliente | S\u00e3o Paulo\/SP (Presencial) | Multicanal\",\"street\":\"\",\"address\":\"\",\"city\":\"S\u00e3o Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista em Atendimento ao Cliente | S\u00e3o Paulo\/SP (Presencial) | Multicanal\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem prazer em ajudar e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Chat, E-mail e\/ou Voz<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o.<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista em Atendimento ao Cliente | S&atilde;o Paulo\/SP (Presencial) | Multicanal<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (chat, e-mail e\/ou voz).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade e excel&ecirc;ncia.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Remunera&ccedil;&atilde;o + jornada \/ O que oferecemos<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: S&atilde;o Paulo\/SP (Presencial) &mdash; atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz\/chat\/e-mail)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701482\",\"location\":\"S\u00e3o Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-15T20:59:03.204-03:00\",\"created_at\":\"2026-02-02T15:07:37.924-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"611\",\"campaign_id\":\"22266\",\"campaign_title\":\"Advisor I, Customer Service R1694522\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - PH North 2026\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1694522\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:30.186+08:00\",\"created_at\":\"2026-02-02T14:05:35.399+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjI2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-1st-Floor\/Customer-Service-Advisor---PH-North-2026_R1694522\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"april.alasas@concentrix.com\"},\"first_name\":\"Alas-as, April\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101925329\",\"wid\":\"c4dcb9e0bc5c0104ecba73e42f4d0000\",\"descriptor\":\"Ericka Aniceto (101925329)\"},{\"id\":\"16875900\",\"wid\":\"9f196ba80a87018f96a62cd504191231\",\"descriptor\":\"Rose Catherine Balubar (16875900)\"},{\"id\":\"101825829\",\"wid\":\"142cf519063201aecdfe58161717d3a2\",\"descriptor\":\"Zarrah Jane Fopalan (101825829)\"},{\"id\":\"148212\",\"wid\":\"9f196ba80a870191afd38447051933e3\",\"descriptor\":\"Francisco Balabat III (148212)\"},{\"id\":\"102364267\",\"wid\":\"a243c0f16b3f10217fe1996c968e0000\",\"descriptor\":\"Jake Clark Tomagos (102364267)\"},{\"id\":\"102100493\",\"wid\":\"b0d922c9d8fb100dd4e6561d26cf0000\",\"descriptor\":\"Charlotte Anne Gayol (102100493)\"},{\"id\":\"103349669\",\"wid\":\"cd37ff6c6459101bbad0e851ec630000\",\"descriptor\":\"Chrisdom Tablate (103349669)\"},{\"id\":\"101903705\",\"wid\":\"8319f765de010116b7bfbb3726370000\",\"descriptor\":\"Christa Joy Amor David (101903705)\"},{\"id\":\"101976015\",\"wid\":\"5ef22debf62a011ba3571e5c49f40000\",\"descriptor\":\"Haydee dela Cruz (101976015)\"},{\"id\":\"1081820\",\"wid\":\"9f196ba80a8701b7a0c9b2b105197222\",\"descriptor\":\"Sharmaine Gonzaga (1081820)\"},{\"id\":\"101856424\",\"wid\":\"e14ced9c1dd401e8eebc3bf36b03ea4e\",\"descriptor\":\"Kimberly Olaso (101856424)\"},{\"id\":\"102051129\",\"wid\":\"8a0c56c1c7a8101a595b7824e0000000\",\"descriptor\":\"Jennifer Tajada (102051129)\"},{\"id\":\"102130986\",\"wid\":\"bef95e4421f31019018c1efd07d20000\",\"descriptor\":\"April Alas-as (102130986)\"},{\"id\":\"101368380\",\"wid\":\"d4bb871ccbd901255a4979324335ed5d\",\"descriptor\":\"Jhen Tubig (101368380)\"},{\"id\":\"101966235\",\"wid\":\"684fd1ea04ce011712aae90f59d70000\",\"descriptor\":\"Sarah Faith Paragas (101966235)\"},{\"id\":\"040119\",\"wid\":\"9f196ba80a8701793d88aab7061941be\",\"descriptor\":\"Anna Jessica Bacani (040119)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358965\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-1st-Floor\/Customer-Service-Advisor---PH-North-2026_R1694522\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-1st-Floor\/Customer-Service-Advisor---PH-North-2026_R1694522\/apply\",\"job_requisition_id\":\"R1694522\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"pamelabianca.co@concentrix.com\"},\"first_name\":\"Pamela Bianca Co (101624758)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694522\",\"wid\":\"6d876a7e6c811007b21e9cf4e3480001\",\"descriptor\":\"Customer Service Advisor - PH North 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"21\",\"campaign_id\":\"87\",\"campaign_title\":\"Redes Sociais - Ponta Grossa Cobran\u00e7a\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente em Solu\u00e7\u00f5es Financeiras e Negocia\u00e7\u00e3o | Ponta Grossa\/PR (Presencial) SM\",\"street\":\"\",\"address\":\"\",\"city\":\"Ponta Grossa\",\"state\":\"Ponta Grossa\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente em Solu\u00e7\u00f5es Financeiras e Negocia\u00e7\u00e3o | Ponta Grossa\/PR (Presencial) SM\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai atuar com <strong>negocia&ccedil;&atilde;o por voz<\/strong>, ajudando a construir solu&ccedil;&otilde;es e oferecer uma experi&ecirc;ncia positiva aos clientes &mdash; com empatia, clareza e foco em resolu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente em Solu&ccedil;&otilde;es Financeiras e Negocia&ccedil;&atilde;o | Ponta Grossa\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Realizar negocia&ccedil;&otilde;es via voz com empatia, clareza e persuas&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender o cen&aacute;rio do cliente e conduzir a melhor solu&ccedil;&atilde;o com foco em acordo.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar tratativas at&eacute; a conclus&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1 (segunda a s&aacute;bado)<br \/>\u2705 Diversos turnos dispon&iacute;veis (manh&atilde;\/tarde\/noite)<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Ponta Grossa\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia com atendimento\/negocia&ccedil;&atilde;o por voz (cobran&ccedil;a ser&aacute; diferencial)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil! \ud83d\ude80<\/p>\",\"ats_external_id\":\"R1701477\",\"location\":\"Ponta Grossa, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-13T20:59:05.805-03:00\",\"created_at\":\"2026-02-02T12:11:26.390-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Nw?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1279\",\"campaign_id\":\"13868\",\"campaign_title\":\"Quality Evaluator R1697623\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Evaluator with German\",\"street\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"address\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"city\":\"Katowice\",\"state\":\"Silesian\",\"postal_code\":\"40-083\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"The Quality Evaluator is responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards and providing insight to customers to contribute to program performance improvements.\",\"long_description\":\"<h2><\/h2><h2>&#x1f6e0;\ufe0f Key responsibilities<\/h2><ul><li><b>Monitor and evaluate customer interactions<\/b>: Review calls, emails, and chats for quality, accuracy, and compliance<\/li><li><b>Share feedback and insights: <\/b>Report evaluation results and identify improvement opportunities<\/li><li><b>Support scoring consistency<\/b>: Take part in calibration sessions with Quality, Operations, and clients<\/li><li><b>Maintain program knowledge<\/b>: Stay up to date with processes, products, and quality guidelines<\/li><li><b>Drive continuous improvement<\/b>: Support quality initiatives, operational improvements, and training needs<\/li><\/ul><p><\/p><h2>&#x1f464; What we\u2019re looking for<\/h2><ul><li><b>Experience<\/b>: &#43;<b>1 year<\/b>\u00a0in a similar role, ideally in\u00a0<b>BPO<\/b>\u00a0or\u00a0<b>call center<\/b>\u00a0environment<\/li><li><b>Languages: <\/b>Fluent in <b>German <\/b>and <b>English<\/b> (at least <b>C1 level<\/b>) - both verbal and written.<\/li><li><b>Skills<\/b>: Strong attention to detail, Good communication skills, Ability to multitask and meet deadlines, Microsoft Office proficiency<\/li><li><b>Location<\/b>: Availability to work from our\u00a0<b>Katowice office<\/b><\/li><\/ul><p><\/p><h2>\u2705 What we offer<\/h2><ul><li>Comprehensive benefits package, including access to\u00a0<b>MyBenefit\u00a0<\/b>system, private healthcare (<b>Luxmed<\/b>), and life insurance.<\/li><li>Access to e-learning platforms.<\/li><li>Employee Assistance Program (psychological, managerial, legal, and financial counselling).<\/li><li>Free language classes.<\/li><li>Interesting events, contests, lotteries, and much more.<\/li><li>Stable full-time employment based on an employment contract.<\/li><\/ul>\",\"ats_external_id\":\"R1697623\",\"location\":\"Katowice, Silesian\",\"job_type\":\"full_time\",\"salary\":\"7000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-28T16:05:45.556+08:00\",\"created_at\":\"2026-01-30T20:01:52.192+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzg2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Quality-Evaluator-with-German_R1697623\/apply\",\"head_count\":\"4\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"organization_reference_id\":\"YPL01\"},\"location\":{\"city\":\"Katowice\",\"state\":\"Silesian\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\"40-083\",\"primary_location\":{\"id\":\"PL-KAT-GLOBA-02\",\"wid\":\"d5acbea8f68110148e2dc19d4e460000\",\"descriptor\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"natalia.zajac@concentrix.com\"},\"first_name\":\"Zaj\u0105c, Natalia\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102971789\",\"wid\":\"9ce2d10d67b3100b771c3924feee0000\",\"descriptor\":\"Natalia Zaj\u0105c (102971789)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1619\",\"descriptor\":\"Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370299\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Quality-Evaluator-with-German_R1697623\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Quality-Evaluator-with-German_R1697623\/apply\",\"job_requisition_id\":\"R1697623\"}],\"organizations\":[{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"d05cdee976c31005297e26ee1e6b0000\",\"descriptor\":\"22673 - Electrolux - WHCNX017\",\"reference_id\":\"WHCNX017\",\"custom_reference_id\":\"WHCNX017\",\"company_reference_id\":null},{\"wid\":\"9d33cdba3dc1100529e761fd09510000\",\"descriptor\":\"W0ZUB0 A628 Electrolux Poland\",\"reference_id\":\"W0ZUB0\",\"custom_reference_id\":\"W0ZUB0\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"custom_reference_id\":null,\"company_reference_id\":\"YPL01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jacek.wagner@concentrix.com\"},\"first_name\":\"Jacek Wagner (101259256)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1697623\",\"wid\":\"56de5abe1f42100c1703bf2408ee0000\",\"descriptor\":\"Quality Evaluator with German\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"22\",\"campaign_id\":\"85\",\"campaign_title\":\"Panfletos - Curitiba\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Curitiba\/PR (Presencial) | Suporte e Cobran\u00e7a\",\"street\":\"\",\"address\":\"\",\"city\":\"Curitiba\",\"state\":\"Curitiba\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Curitiba\/PR (Presencial) | Suporte & Cobran\u00e7a\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem boa comunica&ccedil;&atilde;o e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Voz, Chat e\/ou E-mail<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. Dependendo da opera&ccedil;&atilde;o, voc&ecirc; tamb&eacute;m pode atuar com <strong>negocia&ccedil;&atilde;o e tratativas de cobran&ccedil;a<\/strong>, sempre com orienta&ccedil;&atilde;o e foco na melhor experi&ecirc;ncia do cliente. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Curitiba\/PR (Presencial) | Suporte &amp; Cobran&ccedil;a<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (voz, chat e\/ou e-mail).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Quando aplic&aacute;vel, realizar tratativas e negocia&ccedil;&otilde;es com foco em acordo e experi&ecirc;ncia do cliente.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 5x2 ou 6x1 (confirmada durante o processo seletivo, conforme necessidade da opera&ccedil;&atilde;o e turno)<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Curitiba\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 2 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<br \/>Viv&ecirc;ncia com negocia&ccedil;&atilde;o\/cobran&ccedil;a ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1702506\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-15T20:59:03.192-03:00\",\"created_at\":\"2026-01-30T15:47:46.754-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"23\",\"campaign_id\":\"84\",\"campaign_title\":\"Panfletos - Londrina\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Suporte | Londrina\/PR (Presencial) | Flyers\",\"street\":\"\",\"address\":\"\",\"city\":\"Londrina\",\"state\":\"Londrina\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Suporte | Londrina\/PR (Presencial) | Flyers\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem boa comunica&ccedil;&atilde;o e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Voz, Chat, E-mail e\/ou WhatsApp<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Suporte | Londrina\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (voz, chat, e-mail e\/ou WhatsApp).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua em CX.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Londrina\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1702507\",\"location\":\"Londrina, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-12T20:59:03.634-03:00\",\"created_at\":\"2026-01-30T15:44:16.461-03:00\",\"latitude\":\"-23.3197305\",\"longitude\":\"-51.1662008\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"24\",\"campaign_id\":\"83\",\"campaign_title\":\"Panfletos - Ponta Grossa\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento | Ponta Grossa\/PR (Presencial) | Suporte e Cobran\u00e7a\",\"street\":\"\",\"address\":\"\",\"city\":\"Ponta Grossa\",\"state\":\"Ponta Grossa\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento | Ponta Grossa\/PR (Presencial) | Suporte & Cobran\u00e7a\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem boa comunica&ccedil;&atilde;o e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Voz, Chat e\/ou E-mail<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. Dependendo da opera&ccedil;&atilde;o, voc&ecirc; tamb&eacute;m pode atuar com <strong>tratativas e negocia&ccedil;&otilde;es de cobran&ccedil;a<\/strong>, sempre com orienta&ccedil;&atilde;o e foco na melhor experi&ecirc;ncia do cliente. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Ponta Grossa\/PR (Presencial) | Suporte &amp; Cobran&ccedil;a<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (voz, chat e\/ou e-mail).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Quando aplic&aacute;vel, realizar tratativas e negocia&ccedil;&otilde;es com foco em acordo e experi&ecirc;ncia do cliente.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 5x2 ou 6x1 (confirmada durante o processo seletivo, conforme necessidade da opera&ccedil;&atilde;o e turno)<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Ponta Grossa\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<br \/>Viv&ecirc;ncia com negocia&ccedil;&atilde;o\/cobran&ccedil;a ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1702509\",\"location\":\"Ponta Grossa, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-15T20:59:03.182-03:00\",\"created_at\":\"2026-01-30T15:39:37.402-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mw?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"25\",\"campaign_id\":\"82\",\"campaign_title\":\"Redes Sociais - Ponta Grossa CX\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial) | SM\",\"street\":\"\",\"address\":\"\",\"city\":\"Ponta Grossa\",\"state\":\"Ponta Grossa\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial) | SM\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando com <strong>voz e chat<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz e chat com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir tratativas assertivas, sempre com foco na melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para manter a excel&ecirc;ncia em CX e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Atendimento 24 horas (disponibilidade para diferentes turnos)<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Ponta Grossa\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz e\/ou chat)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701476\",\"location\":\"Ponta Grossa, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-10T20:59:03.583-03:00\",\"created_at\":\"2026-01-30T15:15:42.936-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"26\",\"campaign_id\":\"81\",\"campaign_title\":\"Redes Sociais - Londrina\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | CX Suporte | Londrina\/PR (Presencial) | SM\",\"street\":\"\",\"address\":\"\",\"city\":\"Londrina\",\"state\":\"Londrina\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | CX Suporte | Londrina\/PR (Presencial)\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando via <strong>WhatsApp, E-mail e\/ou Voz<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | CX Suporte | Londrina\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes via WhatsApp, e-mail e\/ou voz com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua em CX.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Londrina\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz\/chat\/e-mail\/WhatsApp)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701475\",\"location\":\"Londrina, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-30T20:59:04.386-03:00\",\"created_at\":\"2026-01-30T15:09:27.695-03:00\",\"latitude\":\"-23.3197305\",\"longitude\":\"-51.1662008\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"27\",\"campaign_id\":\"79\",\"campaign_title\":\"Redes Sociais - Curitiba Cobran\u00e7a\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Cobran\u00e7a | Curitiba\/PR (Presencial) | SM\",\"street\":\"\",\"address\":\"\",\"city\":\"Curitiba\",\"state\":\"Curitiba\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Cobran\u00e7a | Curitiba\/PR (Presencial)\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai atuar com atendimento <strong>por voz<\/strong>, ajudando a construir solu&ccedil;&otilde;es e oferecer uma experi&ecirc;ncia positiva aos nossos clientes &mdash; com empatia, clareza e foco em resolu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Cobran&ccedil;a | Curitiba\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Negociar acordos e realizar tratativas assertivas, sempre buscando a melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 5x2 ou 6x1 (a escala ser&aacute; confirmada durante o processo seletivo, conforme necessidade da opera&ccedil;&atilde;o e turno)<br \/>\u2705 Hor&aacute;rio: disponibilidade para diferentes turnos (entre 08:00 e 20:40)<br \/>\u2705 Local: Curitiba\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 Treinamento remunerado<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 2 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento por voz<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701474\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-15T20:59:03.172-03:00\",\"created_at\":\"2026-01-30T12:45:13.095-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"28\",\"campaign_id\":\"78\",\"campaign_title\":\"Redes Sociais - Curitiba CX\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Suporte | Curitiba\/PR (Presencial) | SM\",\"street\":\"\",\"address\":\"\",\"city\":\"Curitiba\",\"state\":\"Curitiba\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Suporte | Curitiba\/PR (Presencial)\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai atuar com <strong>voz e chat<\/strong>, ajudando a criar solu&ccedil;&otilde;es que encantam nossos clientes &mdash; com empatia, clareza e foco em resolu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Suporte | Curitiba\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz e chat com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir tratativas assertivas, sempre com foco na melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para manter a excel&ecirc;ncia em CX e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1<br \/>\u2705 Hor&aacute;rio: Atendimento 24 horas (disponibilidade para diferentes turnos)<br \/>\u2705 Local: Curitiba\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 Treinamento remunerado<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 2 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz e\/ou chat)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701472\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-15T20:59:03.164-03:00\",\"created_at\":\"2026-01-30T12:35:26.211-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"29\",\"campaign_id\":\"77\",\"campaign_title\":\"Redes Sociais - Barueri\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em Atendimento CX | Barueri\/SP (Presencial) | Multicanal | SM\",\"street\":\"\",\"address\":\"\",\"city\":\"Barueri\",\"state\":\"Barueri\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista em Atendimento ao Cliente | Barueri\/SP (Presencial) | Multicanal\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem prazer em ajudar e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Telefone\/Chat\/E-mail<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. Em algumas opera&ccedil;&otilde;es, tamb&eacute;m podem existir <strong>oportunidades pontuais de oferta\/upsell<\/strong>, sempre com orienta&ccedil;&atilde;o e foco na melhor experi&ecirc;ncia do cliente. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista em Atendimento ao Cliente | Barueri\/SP (Presencial) | Multicanal<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (telefone, chat e\/ou e-mail).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade e excel&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Quando aplic&aacute;vel, identificar oportunidades e orientar o cliente sobre solu&ccedil;&otilde;es\/ofertas (sem perder o foco em atendimento).<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Barueri\/SP (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento e\/ou vendas ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701480\",\"location\":\"Barueri, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-05T20:59:07.764-03:00\",\"created_at\":\"2026-01-30T01:10:17.969-03:00\",\"latitude\":\"-23.5035117\",\"longitude\":\"-46.8785468\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"30\",\"campaign_id\":\"76\",\"campaign_title\":\"Redes Sociais - Fortaleza\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista de Atendimento CX | Fortaleza (Presencial) | Multicanal | SM\",\"street\":\"\",\"address\":\"\",\"city\":\"Fortaleza\",\"state\":\"Fortaleza\",\"postal_code\":null,\"region\":\"Cear\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Especialista em Atendimento ao Cliente | Fortaleza (Presencial) | Multicanal\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Voc&ecirc; &eacute; apaixonado por ajudar pessoas e quer fazer parte de uma empresa global que valoriza o seu crescimento? Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem prazer em ajudar e quer crescer em um ambiente colaborativo, vem com a gente! Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando via Chat, E-mail e\/ou Voz. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\"><strong>Posi&ccedil;&atilde;o:<\/strong><\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista de Atendimento a Clientes | Fortaleza\/CE (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atendimento humanizado e eficiente para clientes via chat, e-mail e\/ou voz.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e oferecer solu&ccedil;&otilde;es com empatia, clareza e agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar e acompanhar atendimentos em sistema, com aten&ccedil;&atilde;o aos detalhes.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para garantir excel&ecirc;ncia na experi&ecirc;ncia do cliente.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00<br \/>\u2705 Escala: 6x1, folgas alternadas durante a semana e finais de semana + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Local: Fortaleza\/CE (Presencial) &mdash; atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 Treinamento remunerado<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 4 anos<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo<br \/>Idade m&iacute;nima: 18 anos<br \/>Experi&ecirc;ncia em atendimento multicanal (voz, chat e e-mail)<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final.<br \/>Vaga tamb&eacute;m aberta para pessoas com defici&ecirc;ncia (PcD).<br \/><br \/>Venha fazer parte da nossa equipe! Inscreva-se agora e construa uma carreira de sucesso conosco! \ud83d\ude80<\/p>\",\"ats_external_id\":\"R1701478\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-05-15T20:59:03.157-03:00\",\"created_at\":\"2026-01-30T00:51:36.608-03:00\",\"latitude\":\"-3.7327177\",\"longitude\":\"-38.5269947\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Ng?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1280\",\"campaign_id\":\"13847\",\"campaign_title\":\"Representative, Talent Acquisition R1700055\",\"campaign_type\":\"job_application\",\"job_title\":\"Representative, Talent Acquisition\",\"street\":\"PHL Cebu Work-at-Home\",\"address\":\"PHL Cebu Work-at-Home\",\"city\":\"Cebu Province\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Representative Talent Acquisition ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for providing administrative and clerical support to support recruiting activities.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for assisting with the administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background and reference checks<\/li><li>Assist with scheduling initial screening interviews and coordinating with hiring managers for telephone interviews and\/or face-to-face interviews with prospective applicants<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Create new hire packets and schedule background checks and drug tests for prospective applicants<\/li><li>Promote the Company image to candidates and external service providers<\/li><li>Administer typing and math tests to prospective applicants, as necessary<\/li><li>Coordinate travel arrangements for applicants, as necessary<\/li><li>Provide general support for the TA department(s) and related stakeholders, as necessary<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s Degree in related field with less than one year of relevant experience preferred<\/li><li>Effective communication skills, both written and verbal<\/li><li>Ability to multi-task and meet timelines on deliverables; ability to work in a high-velocity environment<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to handle confidential information with discretion and tact<\/li><li>Knowledge of general office practice and business etiquette<\/li><li>Ability to follow through on work assignments with limited supervision<\/li><\/ul><h2>\u00a0\u00a0\u00a0<\/h2><h2>Career Level Description\u00a0<\/h2><p>Entry level job with little or no prior relevant work experience.\u00a0 Acquires basic skills to perform routine tasks.\u00a0 Work is prescribed and completed with little autonomy.\u00a0 Works with either close supervision or under clearly defined procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/span><\/p>\",\"ats_external_id\":\"R1700055\",\"location\":\"Cebu Province, Cebu\",\"job_type\":\"full_time\",\"salary\":\"16250.59\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-01-29T20:02:56.024+08:00\",\"created_at\":\"2026-01-29T20:01:54.960+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzg0Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu-Work-at-Home\/Representative--Talent-Acquisition_R1700055-1\/apply\",\"head_count\":\"4\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Cebu Province\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-WAH-CEBUP-00\",\"wid\":\"fd1f1bd9a0670112ce6eabca7607c4b0\",\"descriptor\":\"PHL Cebu Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102047529\",\"wid\":\"0ec14f5808a81017760f8b7fc0a60000\",\"descriptor\":\"Jeissel Rose Santillan (102047529)\"},{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0927\",\"descriptor\":\"Representative, Talent Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358633\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu-Work-at-Home\/Representative--Talent-Acquisition_R1700055-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu-Work-at-Home\/Representative--Talent-Acquisition_R1700055-1\/apply\",\"job_requisition_id\":\"R1700055\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f9af6d72609801ff2095b31e3c0680c1\",\"descriptor\":\"(REGION) DELIVERY RECRUITMENT\",\"reference_id\":\"REGRECRUIT-DEL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f1332e5ef32b1004c27602963c410000\",\"descriptor\":\"23075 - Opexother - UKRGNCSO\",\"reference_id\":\"UKRGNCSO\",\"custom_reference_id\":\"UKRGNCSO\",\"company_reference_id\":null},{\"wid\":\"73378e056c46101571a5ec660dac0000\",\"descriptor\":\"W0ZVEE Ukrgn_Cso\",\"reference_id\":\"W0ZVEE\",\"custom_reference_id\":\"W0ZVEE\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"eulamarie.salve@concentrix.com\"},\"first_name\":\"Eula Marie Salve (101482427)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1700055\",\"wid\":\"60e7e8af53e8100e31f706a8b0240000\",\"descriptor\":\"Representative, Talent Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1567\",\"campaign_id\":\"72\",\"campaign_title\":\"GTM Abudhabi- Daman CSA- AR\/ EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic and English Speaker - Insurance sector\",\"street\":null,\"address\":null,\"city\":\"Abu Dhabi\",\"state\":\"Abu Dhabi\",\"postal_code\":null,\"region\":\"Abudhabi\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>.<\/div>\\n<div><strong>As a Customer Service Representative, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"1646156013\",\"location\":\"Abu Dhabi, Abudhabi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T03:59:14.032+04:00\",\"created_at\":\"2026-01-29T17:42:43.744+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mg?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1568\",\"campaign_id\":\"71\",\"campaign_title\":\"GTM Dubai - Richemont BA - AR\/ EN \",\"campaign_type\":\"job_application\",\"job_title\":\"Brand Ambassador - Luxury Retail- Arabic and English Speaker \",\"street\":null,\"address\":null,\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":\"Dubai\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div>\\n<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 3 []\\\">As a Luxury brand ambassador, you will:<\/p>\\n<ul>\\n<li>\\n<p>Handle inbound and outbound requests via multiple channel (phone, e-mail, mail, live chat, social channels, WhatsApp...)<\/p>\\n<\/li>\\n<li>\\n<p>Curate unforgettable, personalized experiences for high\u2011net\u2011worth clients<\/p>\\n<\/li>\\n<li>\\n<p>Maintain broad knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Exceed sales and CRM targets while fostering long\u2011term client relationships<\/p>\\n<\/li>\\n<li>\\n<p>Leverage your deep product knowledge&mdash;materials, craftsmanship, heritage&mdash;to advise and inspire<\/p>\\n<\/li>\\n<li>\\n<p>Maintain utmost discretion and professionalism in every interaction<\/p>\\n<\/li>\\n<li>\\n<p>Collaborate seamlessly with the team to uphold brand standards across all touchpoints<\/p>\\n<\/li>\\n<li>\\n<p>Support on ecommerce related enquiries for all sites in the region<\/p>\\n<\/li>\\n<li>\\n<p>Respond to after-sales related questions(basics only) o<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 []\\\">The ideal candidate will possess a previous experience in the Luxury Retail \/ Hospitality industry and has a strong passion for the luxury universe.<\/p>\\n<\/li>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>\\n<p>3&ndash;5 years of experience in luxury retail, upscale hospitality, or high-end customer service<\/p>\\n<\/li>\\n<li>\\n<p>Fluent in English; (B2 , C1 level + ) Arabic (and other languages) are strong assets<\/p>\\n<\/li>\\n<li>\\n<p>University degree - background in the timepiece and jewelry industry, and\/or in luxury items would be an added advantage&nbsp;<\/p>\\n<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"1002997768\",\"location\":\"Dubai, Dubai\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:07.468+04:00\",\"created_at\":\"2026-01-29T17:26:36.164+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1281\",\"campaign_id\":\"13842\",\"campaign_title\":\"Team Leader, Operations R1694529\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"MYS Cyberjaya\",\"address\":\"MYS Cyberjaya\",\"city\":\"Cyberjaya\",\"state\":\"Selangor\",\"postal_code\":\"63000\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1694529\",\"location\":\"Cyberjaya, Selangor\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-03-27T08:56:16.201+08:00\",\"created_at\":\"2026-01-29T16:03:43.957+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzg0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Team-Leader--Operations_R1694529-1\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012c609fdc76c10fd238\",\"descriptor\":\"Concentrix CX Malaysia SDN. BHD.\",\"reference_id\":\"ICNMY\",\"organization_reference_id\":\"ICNMY\"},\"location\":{\"city\":\"Cyberjaya\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"63000\",\"primary_location\":{\"id\":\"MY-CYB-JALAN-01\",\"wid\":\"740544c0a47f017292dc95771f111f56\",\"descriptor\":\"MYS Cyberjaya\"}},\"languages\":[\"Japanese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"sukhleen.bhatia@concentrix.com\"},\"first_name\":\"Bhatia, Sukhleen\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103276124\",\"wid\":\"623e507ba0d91005dc9a3513c80d0000\",\"descriptor\":\"Sukhleen Bhatia (103276124)\"},{\"id\":\"102259273\",\"wid\":\"fd3ef5c942ab101fa2729d4ac1be0000\",\"descriptor\":\"Nur Diyana Binti Abdul Halim (102259273)\"},{\"id\":\"101910766\",\"wid\":\"803d12295f030119832770844ee90000\",\"descriptor\":\"Bhavya Jha (101910766)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358569\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Team-Leader--Operations_R1694529-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Team-Leader--Operations_R1694529-1\/apply\",\"job_requisition_id\":\"R1694529\"}],\"organizations\":[{\"wid\":\"0fc4e8c5fdc4010260002faf84149b8d\",\"descriptor\":\"W0ZFRP Booking Ccs\",\"reference_id\":\"W0ZFRP\",\"custom_reference_id\":\"W0ZFRP\",\"company_reference_id\":null},{\"wid\":\"a85c17d5b9db0122ae8642dd8f144a88\",\"descriptor\":\"6629 - Bookingcom - 980000606\",\"reference_id\":\"980000606\",\"custom_reference_id\":\"980000606\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f012c609fdc76c10fd238\",\"descriptor\":\"Concentrix CX Malaysia SDN. BHD.\",\"reference_id\":\"ICNMY\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNMY\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"christinepolong.ricarte@concentrix.com\"},\"first_name\":\"Christine Ricarte (103369535)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694529\",\"wid\":\"e854549099c1100a1d84bc93a69a0000\",\"descriptor\":\"Team Leader, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1282\",\"campaign_id\":\"13834\",\"campaign_title\":\"Specialist, Renewal Sales R1701897\",\"campaign_type\":\"job_application\",\"job_title\":\"(Hybrid) B2B Renewal Specialist - French\",\"street\":\"EGY Work-at-Home\",\"address\":\"EGY Work-at-Home\",\"city\":\"Cairo\",\"state\":\"Cairo\",\"postal_code\":null,\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1701897\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.373+08:00\",\"created_at\":\"2026-01-29T02:02:07.028+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/XMLNAME--Hybrid--B2B-Renewal-Specialist---French_R1701897\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":null,\"primary_location\":{\"id\":\"EG-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e36608e124c20e\",\"descriptor\":\"EGY Work-at-Home\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02RS\",\"descriptor\":\"Specialist, Renewal Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358493\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/XMLNAME--Hybrid--B2B-Renewal-Specialist---French_R1701897\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/XMLNAME--Hybrid--B2B-Renewal-Specialist---French_R1701897\/apply\",\"job_requisition_id\":\"R1701897\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701897\",\"wid\":\"62b461240939100e3cd4a92e5ff90000\",\"descriptor\":\"(Hybrid) B2B Renewal Specialist - French\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1283\",\"campaign_id\":\"13833\",\"campaign_title\":\"Specialist, Renewal Sales R1701888\",\"campaign_type\":\"job_application\",\"job_title\":\"(Hybrid) B2B Renewal Specialist - Turkish\",\"street\":\"EGY Work-at-Home\",\"address\":\"EGY Work-at-Home\",\"city\":\"Cairo\",\"state\":\"Cairo\",\"postal_code\":null,\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1701888\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.352+08:00\",\"created_at\":\"2026-01-29T02:02:06.768+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/XMLNAME--Hybrid--B2B-Renewal-Specialist---Turkish_R1701888\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":null,\"primary_location\":{\"id\":\"EG-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e36608e124c20e\",\"descriptor\":\"EGY Work-at-Home\"}},\"languages\":[\"Turkish\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02RS\",\"descriptor\":\"Specialist, Renewal Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358550\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/XMLNAME--Hybrid--B2B-Renewal-Specialist---Turkish_R1701888\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/XMLNAME--Hybrid--B2B-Renewal-Specialist---Turkish_R1701888\/apply\",\"job_requisition_id\":\"R1701888\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701888\",\"wid\":\"312aeb6587ab100e3c1f22d772e10000\",\"descriptor\":\"(Hybrid) B2B Renewal Specialist - Turkish\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1284\",\"campaign_id\":\"13832\",\"campaign_title\":\"Specialist, Renewal Sales R1701892\",\"campaign_type\":\"job_application\",\"job_title\":\"(Hybrid) B2B Renewal Specialist - Turkish\",\"street\":\"EGY Work-at-Home\",\"address\":\"EGY Work-at-Home\",\"city\":\"Cairo\",\"state\":\"Cairo\",\"postal_code\":null,\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1701892\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.324+08:00\",\"created_at\":\"2026-01-29T02:02:06.461+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/XMLNAME--Hybrid--B2B-Renewal-Specialist---Turkish_R1701892\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":null,\"primary_location\":{\"id\":\"EG-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e36608e124c20e\",\"descriptor\":\"EGY Work-at-Home\"}},\"languages\":[\"Turkish\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02RS\",\"descriptor\":\"Specialist, Renewal Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358491\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/XMLNAME--Hybrid--B2B-Renewal-Specialist---Turkish_R1701892\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/XMLNAME--Hybrid--B2B-Renewal-Specialist---Turkish_R1701892\/apply\",\"job_requisition_id\":\"R1701892\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701892\",\"wid\":\"204bd2b0ad78100e3ca7bf953b860001\",\"descriptor\":\"(Hybrid) B2B Renewal Specialist - Turkish\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1569\",\"campaign_id\":\"66\",\"campaign_title\":\"GTM - BD Content Moderation - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator Advisor - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div><strong>The Job in Summary<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client&rsquo;s requirements and Concentrix business strategies.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What is Required from You?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Evaluate online content in conjunction with relevant policies and procedures.<\/div>\\n<div>Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.<\/div>\\n<div>Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.<\/div>\\n<div>Escalate violations of client policies using internal tools when needed.<\/div>\\n<div>Maintain a high level of quality in each case.<\/div>\\n<div>Achieve monthly KPI&rsquo;s including productivity as part of daily workflow.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What Is The Qualification You Should Have?<\/strong><\/div>\\n<ul>\\n<li>0-2 years of relevant experience preferably in customer service\/ call center.<\/li>\\n<li>Bachelor or Diploma degree in any related field.<\/li>\\n<li>Basic to Intermediate English language (B1).<\/li>\\n<li>Basic knowledge in Microsoft office packages.<\/li>\\n<li>Aware of customer service platforms and tools.<\/li>\\n<\/ul>\\n<div><strong>Our Working Condition?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Work from Office<\/div>\\n<div>Shifts Based including Weekends and Public Holidays<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Why Concentrix?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>We keep investing in our culture with our people in mind through competitive with additional benefits depending on the role, Paid training and coaching and Discounts, Vouchers and Offers at our partners.<\/div>\\n<div>We are building an authentic workplace where everyone can develop themselves at their own pace.<\/div>\\n<div>We aim to empower our Game-Changers to do their best work in flexible environment.<\/div>\\n<div>We keep learning from each other to provide more value to our people.<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>If you think you have what it takes to join our great team and help build our customer brand, hop on and Apply Now! \u2705<\/div>\",\"ats_external_id\":\"3596658368\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:07.461+04:00\",\"created_at\":\"2026-01-28T21:38:41.969+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1570\",\"campaign_id\":\"65\",\"campaign_title\":\"GTM - Roblox Content Moderation- B2 English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator Advisor - Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div><strong>The Job in Summary<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client&rsquo;s requirements and Concentrix business strategies.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What is Required from You?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Evaluate online content in conjunction with relevant policies and procedures.<\/div>\\n<div>Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.<\/div>\\n<div>Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.<\/div>\\n<div>Escalate violations of client policies using internal tools when needed.<\/div>\\n<div>Maintain a high level of quality in each case.<\/div>\\n<div>Achieve monthly KPI&rsquo;s including productivity as part of daily workflow.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What Is The Qualification You Should Have?<\/strong><\/div>\\n<ul>\\n<li>0-2 years of relevant experience preferably in customer service\/ call center.<\/li>\\n<li>Bachelor or Diploma degree in any related field.<\/li>\\n<li>Basic to Intermediate English language (B1).<\/li>\\n<li>Basic knowledge in Microsoft office packages.<\/li>\\n<li>Aware of customer service platforms and tools.<\/li>\\n<\/ul>\\n<div><strong>Our Working Condition?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Work from Office<\/div>\\n<div>Shifts Based including Weekends and Public Holidays<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Why Concentrix?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>We keep investing in our culture with our people in mind through competitive with additional benefits depending on the role, Paid training and coaching and Discounts, Vouchers and Offers at our partners.<\/div>\\n<div>We are building an authentic workplace where everyone can develop themselves at their own pace.<\/div>\\n<div>We aim to empower our Game-Changers to do their best work in flexible environment.<\/div>\\n<div>We keep learning from each other to provide more value to our people.<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>If you think you have what it takes to join our great team and help build our customer brand, hop on and Apply Now! \u2705<\/div>\",\"ats_external_id\":\"2411099685\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:07.454+04:00\",\"created_at\":\"2026-01-28T21:37:04.713+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1571\",\"campaign_id\":\"64\",\"campaign_title\":\"GTM - Bilingual: Arabic\/B1 English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"1447527032\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T03:59:13.988+04:00\",\"created_at\":\"2026-01-28T21:33:00.751+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1572\",\"campaign_id\":\"63\",\"campaign_title\":\"GTM - Bilingual: Arabic\/B2 English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"2137146484\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T03:59:13.977+04:00\",\"created_at\":\"2026-01-28T21:31:22.803+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1573\",\"campaign_id\":\"62\",\"campaign_title\":\"GTM - Airlines Bilingual: Arabic\/ English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"2794696745\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T03:59:13.966+04:00\",\"created_at\":\"2026-01-28T21:30:42.977+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mg?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1574\",\"campaign_id\":\"61\",\"campaign_title\":\"GTM - Bilingual: Arabic\/C1 English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"4282736844\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:07.447+04:00\",\"created_at\":\"2026-01-28T21:30:11.962+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1575\",\"campaign_id\":\"60\",\"campaign_title\":\"GTM - Fiber tech Arabic\/English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"649368721\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:07.439+04:00\",\"created_at\":\"2026-01-28T21:28:36.286+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1576\",\"campaign_id\":\"59\",\"campaign_title\":\"GTM - Makeup industry - Arabic\/C1 English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"2336377196\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:07.431+04:00\",\"created_at\":\"2026-01-28T21:27:41.970+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1577\",\"campaign_id\":\"58\",\"campaign_title\":\"GTM - Bilingual: Arabic\/B2 English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"1387511089\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:07.423+04:00\",\"created_at\":\"2026-01-28T21:27:04.828+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1578\",\"campaign_id\":\"57\",\"campaign_title\":\"GTM - Sales Bilingual: Arabic\/C1 English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"2574675344\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:07.417+04:00\",\"created_at\":\"2026-01-28T21:26:07.521+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1579\",\"campaign_id\":\"56\",\"campaign_title\":\"GTM - Bilingual: Arabic\/C1 English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"1082628557\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:07.410+04:00\",\"created_at\":\"2026-01-28T21:25:20.561+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1285\",\"campaign_id\":\"13810\",\"campaign_title\":\"Specialist, Customer Acquisition R1697951\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Trilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":\"Bogot\u00e1, D.C.\",\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p><b>You will:<\/b><\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul><div><p><\/p><\/div><p><b>Candidate profile<\/b><\/p><div><ul><li>3&#43; years proven work experience in a sales role<\/li><li>Fluent in Portuguese and English<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul><\/div><p><\/p><p><b>Internal Career Path Policies<\/b><\/p><ul><li><b>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/b><\/li><li><b>Required tenure: 6 months.<\/b><\/li><li><b>Required performance: <\/b>KPIs or goals on target for the business unit to which they belong in the last <b>3-month period (not average).<\/b><\/li><li><b>Must not have active disciplinary actions.<\/b><\/li><li><b>The game-changer may participate in only one process at a time.<\/b><\/li><li><b>Comply with the learning paths of the Corporate University.<\/b><\/li><li><b>Must remain at least 6 months in the position to which he\/she was recently promoted, <\/b>to be able to apply for another call.<\/li><li>If you were evaluated by the PC psychologist for a vacancy and you were not selected, <b>you must wait at least 2 months to reapply for that same position from which you did not pass<\/b><\/li><li><b>The process is performed and\/or outside working hours, <\/b>which means that the game-changer should be available in his free time in case we require it.<\/li><li>Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/li><\/ul>\",\"ats_external_id\":\"R1697951\",\"location\":\"Bogota, Bogot\u00e1, D.C.\",\"job_type\":\"full_time\",\"salary\":\"4325244\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-03-10T18:32:56.844+08:00\",\"created_at\":\"2026-01-28T17:13:28.603+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Trilingual_R1697951\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\",\"Brazilian Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"102600272\",\"wid\":\"da7d7d2449a21010318d883ac2c00002\",\"descriptor\":\"Kelly Sanchez (102600272)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"103262281\",\"wid\":\"960489194f421001ac6f0fee35970000\",\"descriptor\":\"Karen Saray Pi\u00f1a Aroca (103262281)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358402\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Trilingual_R1697951\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Trilingual_R1697951\/apply\",\"job_requisition_id\":\"R1697951\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"290e50e3d5661003860e2dfa32c40000\",\"descriptor\":\"W0ZXZV MICROSOFT P_TSI BOG PRD\",\"reference_id\":\"W0ZXZV\",\"custom_reference_id\":\"W0ZXZV\",\"company_reference_id\":null},{\"wid\":\"13d94e43f54f1024387676b19f650000\",\"descriptor\":\"11663 - Microsoft - WHONELINK348\",\"reference_id\":\"WHONELINK348\",\"custom_reference_id\":\"WHONELINK348\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paula.contreras1@concentrix.com\"},\"first_name\":\"Michelle Contreras Perez (102620578)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1697951\",\"wid\":\"b8b598b58136100c230ac380a2410000\",\"descriptor\":\"Specialist, Customer Acquisition - Trilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"259\",\"campaign_id\":\"300\",\"campaign_title\":\"German | Customer Service | Remote | Customer Care Consultant (German Ad)\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Care Consultant -  Homeoffice (m\/w\/d)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Attika\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong><span data-contrast=\\\"auto\\\">Stellenbeschreibung<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Wir suchen einen&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Customer Care Consultant (m\/w\/d)<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;zur professionellen Betreuung von Kunden in einem<\/span><strong><span data-contrast=\\\"auto\\\">&nbsp;<\/span><\/strong><span data-contrast=\\\"auto\\\">dynamischen E-Commerce- und Technologieumfeld.&nbsp;<\/span><span data-contrast=\\\"auto\\\">Werde&nbsp;Teil<\/span><span data-contrast=\\\"auto\\\">&nbsp;unseres&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">#GameChangers-Teams in Griechenland<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;und&nbsp;<\/span><span data-contrast=\\\"auto\\\">bringe&nbsp;deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Kommunikationsst&auml;rke in einem internationalen Umfeld ein.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Warum&nbsp;<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">du<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;bei uns&nbsp;<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">arbeiten solltest<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Du bist<\/span><span data-contrast=\\\"auto\\\">&nbsp;begeistert davon,<\/span><strong><span data-contrast=\\\"auto\\\">&nbsp;<\/span><\/strong><span data-contrast=\\\"auto\\\">au&szlig;ergew&ouml;hnliche Kundenerlebnisse zu schaffen und Kunden dabei zu helfen, die passenden L&ouml;sungen zu finden? Dann&nbsp;<\/span><span data-contrast=\\\"auto\\\">werde Teil<\/span><span data-contrast=\\\"auto\\\">&nbsp;unseres offenen, multikulturellen #GameChangers-Teams bei Concentrix Griechenland und&nbsp;<\/span><span data-contrast=\\\"auto\\\">setze&nbsp;deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Deutschkenntnisse in einem modernen, schnelllebigen Umfeld ein.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Kein Tag ist wie der andere &ndash;&nbsp;<\/span><span data-contrast=\\\"auto\\\">Du schaffst<\/span><span data-contrast=\\\"auto\\\">&nbsp;wertvolle und nachhaltige Kundenerlebnisse f&uuml;r eine Vielzahl von Kunden und einige der weltweit bekanntesten Marken.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Deine<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;Aufgaben:<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Professionelle und effiziente Bearbeitung von eingehenden Anrufen und Chat-Anfragen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Analyse und Bewertung der Kundenbed&uuml;rfnisse zur Sicherstellung einer hohen Zufriedenheit<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Aufbau vertrauensvoller Kundenbeziehungen durch offene und interaktive Kommunikation<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Bereitstellung von korrekten, vollst&auml;ndigen und zeitnahen Informationen mithilfe geeigneter Tools und Methoden<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erreichung individueller und teambezogener Leistungsziele, einschlie&szlig;lich Call-Quoten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Pflege und Dokumentation von Kundeninteraktionen, Bearbeitung von Konten und Ablage von Unterlagen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Konsequente Einhaltung aller Kommunikationsrichtlinien, Prozesse und internen Vorgaben<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Dein<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;Profil:<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"11\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Flie&szlig;ende Deutschkenntnisse<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"11\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erfahrung im Kundenservice oder als Client Service Representative<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"11\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Starke Kundenorientierung und Verst&auml;ndnis f&uuml;r unterschiedliches Kundenverhalten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"11\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Klare, professionelle Kommunikationsweise sowie Probleml&ouml;sungs- und aktives Zuh&ouml;ren-F&auml;higkeiten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"11\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Sehr gute schriftliche Kommunikationsf&auml;higkeiten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"11\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">F&auml;higkeit zu Multitasking, Priorisierung und Arbeiten in einem dynamischen, zielorientierten Umfeld<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"11\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Hohes Verantwortungsbewusstsein und Stolz auf die eigene Leistung und deren Beitrag zum Unternehmenserfolg<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Was wir bieten:<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">100 % Homeoffice (innerhalb Griechenlands)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Unbefristeter Arbeitsvertrag<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attraktives Verg&uuml;tungspaket (14 Geh&auml;lter pro Jahr)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">10 % monatlicher Leistungsbonus<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">T&auml;gliche Verpflegungspauschale &uuml;ber die Up Hellas Mastercard<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Private Krankenversicherung inkl. Zahnzusatzversicherung<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Internationale Karrierem&ouml;glichkeiten &uuml;ber das Concentrix International Mobility Program<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Mitarbeiterevents<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Kostenloses Fitnessstudio, Wellbeing-Aktivit&auml;ten und ein Dachkino mit Blick auf die Akropolis<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Gemeinsame Mittagspausen in unserem neuen Restaurant<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">Du teilst<\/span><span data-contrast=\\\"auto\\\">&nbsp;unsere Werte Anerkennung, Integrit&auml;t, Zusammenhalt und Engagement und&nbsp;<\/span><span data-contrast=\\\"auto\\\">m&ouml;chtest<\/span><span data-contrast=\\\"auto\\\">&nbsp;gemeinsam mit uns den &bdquo;Wow-Effekt&ldquo; schaffen? Entscheidend ist weniger&nbsp;<\/span><span data-contrast=\\\"auto\\\">dein<\/span><span data-contrast=\\\"auto\\\">&nbsp;beruflicher Hintergrund als vielmehr&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Motivation und Pers&ouml;nlichkeit,&nbsp;<\/span><span data-contrast=\\\"auto\\\">die&nbsp;dich<\/span><span data-contrast=\\\"auto\\\">&nbsp;zu einem wertvollen Teil unserer offenen Community machen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"auto\\\">Bitte&nbsp;<\/span><\/em><em><span data-contrast=\\\"auto\\\">beachte:<\/span><\/em><em><span data-contrast=\\\"auto\\\">&nbsp;Nicht-EU-B&uuml;rger ben&ouml;tigen eine g&uuml;ltige Arbeitserlaubnis f&uuml;r Griechenland.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\"><strong>Concentrix Griechenland<\/strong> ist ein Arbeitgeber der Chancengleichheit.<\/span>&nbsp;<br \/><span data-contrast=\\\"auto\\\">Vielfalt wird als zentrale St&auml;rke betrachtet &ndash; unabh&auml;ngig von Geschlecht, Alter, Religion, ethnischer Herkunft oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"2150302156\",\"location\":\"Remote, Attika\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T12:46:34.671+03:00\",\"created_at\":\"2026-01-28T14:10:29.928+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"260\",\"campaign_id\":\"299\",\"campaign_title\":\"German | Customer Service | Athens | Client Banking Specialist (German Ad)\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Client Banking Specialist (m\/w\/d)\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Stellenbeschreibung&nbsp;<\/strong><\/p>\\n<p><span data-contrast=\\\"auto\\\">Wir suchen einen <strong>Client Banking Specialist (m\/f\/d)<\/strong> zur professionellen Betreuung von Kunden im Finanzdienstleistungssektor.&nbsp;<\/span><span data-contrast=\\\"auto\\\">Werde<\/span><span data-contrast=\\\"auto\\\">&nbsp;Teil unseres <strong>#GameChangers-Teams in Athen <\/strong>und&nbsp;<\/span><span data-contrast=\\\"auto\\\">bringe<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Kommunikationsst&auml;rke ein.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong>Warum&nbsp;du&nbsp;bei uns arbeiten&nbsp;solltest&nbsp;<\/strong><\/p>\\n<p><span data-contrast=\\\"auto\\\">Bist&nbsp;du<\/span><span data-contrast=\\\"auto\\\">&nbsp;begeistert davon, au&szlig;ergew&ouml;hnliche Kundenerlebnisse zu schaffen und Kunden dabei zu unterst&uuml;tzen, ihre finanziellen Ziele zu erreichen? Dann&nbsp;<\/span><span data-contrast=\\\"auto\\\">werde Teil<\/span><span data-contrast=\\\"auto\\\">&nbsp;unseres offenen, multikulturellen #GameChangers-Teams bei Concentrix Griechenland und&nbsp;<\/span><span data-contrast=\\\"auto\\\">setze<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Deutschkenntnisse in einem internationalen Umfeld ein.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Kein Tag ist wie der andere &ndash;&nbsp;<\/span><span data-contrast=\\\"auto\\\">du schaffst<\/span><span data-contrast=\\\"auto\\\">&nbsp;wertvolle und nachhaltige Erlebnisse f&uuml;r eine Vielzahl von Kunden und einige der weltweit bekanntesten Marken.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong>Deine&nbsp;Aufgaben:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Betreuung von Kundenanfragen per Telefon, Chat und E-Mail zu Bankprodukten und -dienstleistungen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Unterst&uuml;tzung bei t&auml;glichen Bankgesch&auml;ften (Konten, Karten, Zahlungen, Online-Banking)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Bereitstellung von korrekten, sicheren und regelkonformen Informationen gem&auml;&szlig; bankrechtlicher Vorgaben<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Sicherstellung einer hochwertigen Customer Experience und Aufbau vertrauensvoller Kundenbeziehungen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erreichung von Service- und Produktivit&auml;tszielen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Dokumentation von Kundenkontakten und Pflege korrekter Kundendaten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strikte Einhaltung von Datenschutz- und Vertraulichkeitsrichtlinien im Umgang mit sensiblen Finanzinformationen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong>Dein&nbsp;Profil:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Flie&szlig;ende Deutschkenntnisse<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Gute Englischkenntnisse<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erfahrung im Kundenservice oder als Client Service Representative<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Starke Kundenorientierung und Verst&auml;ndnis f&uuml;r unterschiedliches Kundenverhalten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Klare, professionelle Kommunikationsweise sowie Probleml&ouml;sungs- und aktives Zuh&ouml;ren-F&auml;higkeiten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Sehr gute schriftliche Kommunikationsf&auml;higkeiten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">F&auml;higkeit zu Multitasking, Priorisierung und Arbeiten in einem dynamischen, zielorientierten Umfeld<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ausgepr&auml;gtes Verantwortungsbewusstsein und Stolz auf die eigene Leistung und deren Beitrag zum Unternehmenserfolg<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong>Was wir bieten:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Umfassende Relocation-Unterst&uuml;tzung (Fl&uuml;ge, Unterkunft &amp; Transport)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Unbefristeter Arbeitsvertrag<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attraktives Verg&uuml;tungspaket (14 Geh&auml;lter pro Jahr)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">10 % monatlicher Leistungsbonus<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">T&auml;gliche Verpflegungspauschale &uuml;ber die Up Hellas Mastercard<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Private Krankenversicherung inkl. Zahnzusatzversicherung<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Internationale Karrierechancen &uuml;ber das Concentrix International Mobility Program<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Mitarbeiterevents<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Kostenloses Fitnessstudio, Wellbeing-Aktivit&auml;ten und ein Dachkino mit Blick auf die Akropolis<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Gemeinsame Mittagspausen in unserem neuen Restaurant<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">Du teilst<\/span><span data-contrast=\\\"auto\\\">&nbsp;unsere Werte Anerkennung, Integrit&auml;t, Zusammenhalt und Engagement und&nbsp;<\/span><span data-contrast=\\\"auto\\\">m&ouml;chtest<\/span><span data-contrast=\\\"auto\\\">&nbsp;gemeinsam mit uns den &bdquo;Wow-Effekt&ldquo; schaffen? Entscheidend ist weniger&nbsp;<\/span><span data-contrast=\\\"auto\\\">dein<\/span><span data-contrast=\\\"auto\\\">&nbsp;Werdegang als vielmehr&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Motivation und Pers&ouml;nlichkeit, die&nbsp;<\/span><span data-contrast=\\\"auto\\\">dich<\/span><span data-contrast=\\\"auto\\\">&nbsp;zu einem wertvollen Teil unserer offenen Community machen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"auto\\\">Bitte&nbsp;<\/span><\/em><em><span data-contrast=\\\"auto\\\">beachte<\/span><\/em><em><span data-contrast=\\\"auto\\\">: Nicht-EU-B&uuml;rger ben&ouml;tigen eine g&uuml;ltige Arbeitserlaubnis f&uuml;r Griechenland.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong>Concentrix Griechenland <\/strong>ist ein Arbeitgeber der Chancengleichheit.&nbsp;<br \/><span data-contrast=\\\"auto\\\">Vielfalt wird als zentrale St&auml;rke betrachtet &ndash; unabh&auml;ngig von Geschlecht, Alter, Religion, ethnischer Herkunft oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"2682606465\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T02:59:05.500+03:00\",\"created_at\":\"2026-01-28T13:32:48.961+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"261\",\"campaign_id\":\"298\",\"campaign_title\":\"German | Customer Service |  Athens | Outbound Sales And Service Specialist (German Ad)\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Outbound Sales And Service Specialist (m\/w\/d)\",\"street\":null,\"address\":null,\"city\":\"Athens  \",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong><span data-contrast=\\\"auto\\\">Stellenbeschreibung<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Wir suchen einen&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Outbound Sales &amp; Service Specialist (m\/w\/d)<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;zur professionellen Betreuung von Kunden im&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Finanzdienstleistungssektor<\/span><\/strong><span data-contrast=\\\"auto\\\">. Werde<\/span><span data-contrast=\\\"auto\\\">&nbsp;Teil unseres&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">#GameChangers-Teams in Athen<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;und&nbsp;<\/span><span data-contrast=\\\"auto\\\">bringe&nbsp;deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Kommunikationsst&auml;rke zum Einsatz.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Warum&nbsp;<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">du&nbsp;bei uns arbeiten solltest<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Bist du<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">begeistert<\/span><span data-contrast=\\\"auto\\\">&nbsp;davon,&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">au&szlig;ergew&ouml;hnliche Kundenerlebnisse<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;zu schaffen und Kunden bei der Verwaltung ihrer Konten, Zahlungen und finanziellen Anliegen zu unterst&uuml;tzen? Dann&nbsp;<\/span><span data-contrast=\\\"auto\\\">werde Teil<\/span><span data-contrast=\\\"auto\\\">&nbsp;unseres&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">dynamischen, multikulturellen #GameChangers-Teams bei Concentrix Griechenland<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;und&nbsp;<\/span><span data-contrast=\\\"auto\\\">nutze<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Deutschkenntnisse<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;in einem schnelllebigen, internationalen Umfeld.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Kein Tag ist wie der andere:&nbsp;<\/span><span data-contrast=\\\"auto\\\">Du schaffst<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">wertvolle und nachhaltige Kundenerlebnisse<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;f&uuml;r eine Vielzahl von Kunden und einige der weltweit bekanntesten Marken.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Deine<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;Aufgaben:<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Bearbeitung von&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Inbound- und Outbound-Anrufen<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;mit bestehenden Kunden und Leads im Rahmen von Vertriebs- und Servicekampagnen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Beratung zu&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">geeigneten Produkt-Upgrades<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;und finanziellen L&ouml;sungen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Durchf&uuml;hrung von Anrufen unter&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Einhaltung aller Compliance- und Kommunikationsrichtlinien<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Umsetzung von&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Produkt-Upgrades<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;und Begleitung der Kunden im Entscheidungsprozess<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Kontaktaufnahme mit Interessenten zur&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Vervollst&auml;ndigung offener Antragsschritte<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;und zur Einholung einer verbindlichen Zusage<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Unterst&uuml;tzung weiterer&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Vertriebs- und Telemarketing-Aktivit&auml;ten<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;nach Bedarf<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erreichung individueller und teambezogener&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Leistungsziele<\/span><\/strong><span data-contrast=\\\"auto\\\">, einschlie&szlig;lich Call-Quoten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Pflege und Dokumentation von&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Kundeninteraktionen<\/span><\/strong><span data-contrast=\\\"auto\\\">, Bearbeitung von Konten und Ablage von Unterlagen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Konsequente Einhaltung aller&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">internen Prozesse, Richtlinien und Vorgaben<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Dein<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;Profil:<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Flie&szlig;ende Deutschkenntnisse<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erfahrung im&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Kundenservice<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;oder als Client Service Representative<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Starke Kundenorientierung und Verst&auml;ndnis f&uuml;r unterschiedliches Kundenverhalten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Klare, professionelle Kommunikationsweise sowie&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Probleml&ouml;sungs- und aktives Zuh&ouml;ren-F&auml;higkeiten<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Sehr gute&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">schriftliche Kommunikationsf&auml;higkeiten<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">F&auml;higkeit zu&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Multitasking<\/span><\/strong><span data-contrast=\\\"auto\\\">, Priorisierung und Arbeiten in einem leistungs- und zielorientierten Umfeld<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Hohes Verantwortungsbewusstsein und Stolz auf die eigene Leistung und deren Beitrag zum Unternehmenserfolg<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Was wir bieten:<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Vollst&auml;ndige Relocation-Unterst&uuml;tzung<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;(Fl&uuml;ge, Unterkunft &amp; Transport)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Unbefristeter Arbeitsvertrag<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attraktives Verg&uuml;tungspaket (<\/span><strong><span data-contrast=\\\"auto\\\">14 Geh&auml;lter pro Jahr<\/span><\/strong><span data-contrast=\\\"auto\\\">)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">10 % monatlicher Leistungsbonus<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">T&auml;gliche Verpflegungspauschale &uuml;ber die&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Up Hellas Mastercard<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Private Krankenversicherung + Zahnzusatzversicherung<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Internationale&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Karrierem&ouml;glichkeiten<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;&uuml;ber das Concentrix International Mobility Program<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Mitarbeiterevents<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Kostenloses Fitnessstudio, Well-Being-Aktivit&auml;ten und&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Dachkino mit Blick auf die Akropolis<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Gemeinsame Mittagspausen in unserem&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">neuen Restaurant<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">Du&nbsp;teilst<\/span><span data-contrast=\\\"auto\\\">&nbsp;unsere Werte&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Anerkennung, Integrit&auml;t, Zusammenhalt und Engagement<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;und&nbsp;<\/span><span data-contrast=\\\"auto\\\">m&ouml;chtest<\/span><span data-contrast=\\\"auto\\\">&nbsp;gemeinsam mit uns den &bdquo;Wow-Effekt&ldquo; schaffen? Entscheidend ist weniger&nbsp;<\/span><span data-contrast=\\\"auto\\\">dein<\/span><span data-contrast=\\\"auto\\\">&nbsp;Lebenslauf als vielmehr&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Motivation und Pers&ouml;nlichkeit<\/span><\/strong><span data-contrast=\\\"auto\\\">, die&nbsp;<\/span><span data-contrast=\\\"auto\\\">dich<\/span><span data-contrast=\\\"auto\\\">&nbsp;zu einem wertvollen Teil unserer offenen Community machen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"auto\\\">Bitte&nbsp;<\/span><\/em><em><span data-contrast=\\\"auto\\\">beachte:<\/span><\/em><em><span data-contrast=\\\"auto\\\">&nbsp;Nicht-EU-B&uuml;rger ben&ouml;tigen eine g&uuml;ltige Arbeitserlaubnis f&uuml;r Griechenland.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Concentrix Griechenland<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;ist ein Arbeitgeber der Chancengleichheit.<\/span>&nbsp;<br \/><span data-contrast=\\\"auto\\\">Vielfalt wird als zentrale St&auml;rke betrachtet &ndash; unabh&auml;ngig von Geschlecht, Alter, Religion, ethnischer Herkunft oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"3991416470\",\"location\":\"Athens  , Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T12:40:40.529+03:00\",\"created_at\":\"2026-01-28T13:10:04.545+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"199\",\"campaign_id\":\"584\",\"campaign_title\":\"VF \/Portuguese\/WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"E-Commerce Advisor with Portuguese for Timberland, Vans, The North Face, Eastpack, Kipling, Napapijri\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">It's fun to work in a company where people truly BELIEVE in what they are doing!<\/p>\\n<p><em><strong>We're committed to bringing passion and customer focus to the business.<\/strong><\/em><\/p>\\n<p>Concentrix Bulgaria is now looking for a number of dynamic and self-motivated Customer Advisors to join our exciting new project!<\/p>\\n<p>VF is the global company behind some of the world&rsquo;s leading lifestyle brands including household names such as, Timberland, The North Face, Napapijri, Lee, Wrangler, Vans Eastpak and Kipling. Our aim is to consistently deliver world class customer service and we never lose sight of our goal - our customers are the focus of everything we do here! From email to phone in a multitude of languages, we&rsquo;re on hand to offer care to all our customers to make sure they have a fun and enjoyable shopping experience with us. We&rsquo;re an energetic, innovative and forward thinking team who are always looking for new ideas to delight and wow our customers.&nbsp;<\/p>\\n<p><strong>The Customer Advisor is required to:<\/strong><\/p>\\n<ul>\\n<li>Be proficient (verbal &amp; written) in Portuguese and English<\/li>\\n<li>Be able to represent our client&rsquo;s brands and deliver outstanding customer service with clarity, passion and enthusiasm<\/li>\\n<li>Be flexible to meet the changing needs and varying deadlines of our business<\/li>\\n<li>Be able to work to customer service measures, metrics and KPIs within a service targeted environment.<\/li>\\n<li>Hold a High-school or University degree<\/li>\\n<li>Possess excellent computer literacy<\/li>\\n<li>Have previous experience in a customer service environment, preferably telephone based.<\/li>\\n<\/ul>\\n<p><strong>Main responsibilities:&nbsp;<\/strong><\/p>\\n<ul>\\n<li>Communicating with customers by telephone, email and online to provide outstanding service<\/li>\\n<li>Building a rapport with customers to help them with enquiries including; order taking, product information, tracking deliveries, returns, sizing and quality queries<\/li>\\n<li>Discussing new products and managing multiple tasks to promptly resolve customer queries<\/li>\\n<li>Identifying ways to improve processes in order to improve sales, brand loyalty and the customer service and experience<\/li>\\n<li>Updating our systems with information and helping marketing, retail and other teams to further improve customer service and satisfaction.<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Full-time role&nbsp;<\/li>\\n<li>Competitive salary with monthly performance-based bonuses<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1576114804\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-27T16:40:14.431+03:00\",\"created_at\":\"2026-01-28T12:02:16.330+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1286\",\"campaign_id\":\"13801\",\"campaign_title\":\"Team Leader, Operations R1700389\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Team Leader (Italian Speaker)\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p><\/p><ul><li><p>Lead, motivate, and support a team of customer support representatives to achieve performance and quality goals<\/p><\/li><li><p>Monitor daily operations to ensure service levels, productivity, and customer satisfaction targets are met<\/p><\/li><li><p>Provide regular coaching, feedback, and performance reviews to team members<\/p><\/li><li><p>Analyze team performance metrics and identify opportunities for improvement<\/p><\/li><li><p>Collaborate with internal stakeholders to improve processes, workflows, and customer experience<\/p><\/li><li><p>Ensure compliance with company policies, procedures, and service standards<\/p><\/li><li><p>Prepare and create WBRs and MBRs<\/p><\/li><li><p>Foster a positive, collaborative, and results-driven team culture<\/p><\/li><\/ul><p>\u00a0\u00a0<\/p><p><b>Candidate Profile\u00a0<\/b><\/p><ul><li><p>Fluency in<span>\u00a0<\/span><b>English and Italian<\/b>, both written and spoken<\/p><\/li><li><p>Previous experience in<span>\u00a0<\/span><b>customer support, customer service, or contact center operations<\/b><\/p><\/li><li><p>Prior experience in a<span>\u00a0<\/span><b>team leader, supervisor, or people management role; training and quality can also be considered.<\/b><\/p><\/li><li><p>Strong leadership, coaching, and communication skills<\/p><\/li><li><p>Ability to manage performance, motivate teams, and drive results<\/p><\/li><li><p>Strong organizational skills and attention to detail<\/p><\/li><li><p>Ability to work on-site in<span>\u00a0<\/span><b>Athens office<\/b><\/p><\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><p><b>INTERNAL ONY<\/b><\/p><p><b>Requirements<\/b>:<\/p><ul><li><p>6 months in company with proven previous experience in targeted role OR 9 month in company<\/p><\/li><li><p>KPI Performance above Teams Average in the last 6 months<\/p><\/li><li><p>No disciplinary actions for the last 6 months<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1700389\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"1350\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-28T18:07:51.118+08:00\",\"created_at\":\"2026-01-27T20:04:01.240+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Italian-Speaking-Team-Leader_R1700389\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"organization_reference_id\":\"WGR02\"},\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC Athens - Ilia Iliou 51\"}},\"languages\":[\"English\",\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370347\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Italian-Speaking-Team-Leader_R1700389\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Italian-Speaking-Team-Leader_R1700389\/apply\",\"job_requisition_id\":\"R1700389\"}],\"organizations\":[{\"wid\":\"0641ffbbf57e101fcc6cc98ab0e80000\",\"descriptor\":\"17553 - Amazon - WHFR2282\",\"reference_id\":\"WHFR2282\",\"custom_reference_id\":\"WHFR2282\",\"company_reference_id\":null},{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"custom_reference_id\":null,\"company_reference_id\":\"WGR02\"},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"003ea3a0bf73101fcdb7e26930380000\",\"descriptor\":\"W0ZNRL P_Amazon Audible\",\"reference_id\":\"W0ZNRL\",\"custom_reference_id\":\"W0ZNRL\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"christiana.michail@concentrix.com\"},\"first_name\":\"Christiana Michail (102897967)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1700389\",\"wid\":\"91b679914106100d8fd91bd7eaa60000\",\"descriptor\":\"Customer Support Team Leader (Italian Speaker)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1287\",\"campaign_id\":\"13790\",\"campaign_title\":\"Specialist, Sales Support R1696906\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales support- Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":\"Bogot\u00e1, D.C.\",\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams.\",\"long_description\":\"<ul><li>Prepare quotes, contracts, and RFP\/RFI responses<\/li><li>Maintain quote documentation with accurate pricing and configurations<\/li><li>Maintain sales demonstration tools and applications in support of sales teams<\/li><li>Work within a few sources of data\/systems to produce an outcome with some variability<\/li><li>Practice a moderate level of independent judgement to make decisions<\/li><li>Develop and deliver sales presentations and\/or trainings in a professional and effective manner<\/li><li>Maintain up-to-date awareness of company activities and industry trends<\/li><li>Provide consistent follow up on opportunities or inquiries<\/li><li>Assist customers in person, by phone, email, or live chat to help diagnose and research information regarding the use of a product or service<\/li><li>Troubleshoot problems and assist customers to understand why a product is notworking properly or service is not meeting expectations<\/li><li>Identify and summarize moderately complex issues for management review<\/li><li>Work with teams and report directly to Support Manager<\/li><\/ul><p><\/p><p><\/p><p><span>Career Path Policies:<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Required tenure: 6 months.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Required performance: KPIs or goals on target for the business unit to which they belong in the last 3-month period (not average).<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Must not have active disciplinary actions.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022The game-changer may participate in only one process at a time.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Comply with the learning paths of the Corporate University.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Must remain at least 6 months in the position to which he\/she was recently promoted, to be able to apply for another call.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022If it is necessary to launch the same call for applications several times, the not selected game-changer will not be able to apply for the same position in the following 2 months.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022The process is performed and\/or outside working hours, which means that the game-changer should be available in his free time in case we require it.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1696906\",\"location\":\"Bogota, Bogot\u00e1, D.C.\",\"job_type\":\"full_time\",\"salary\":\"4259710\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-03-10T18:32:56.823+08:00\",\"created_at\":\"2026-01-27T06:01:47.366+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-support--Bilingual_R1696906\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"102600272\",\"wid\":\"da7d7d2449a21010318d883ac2c00002\",\"descriptor\":\"Kelly Sanchez (102600272)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"103262281\",\"wid\":\"960489194f421001ac6f0fee35970000\",\"descriptor\":\"Karen Saray Pi\u00f1a Aroca (103262281)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3241\",\"descriptor\":\"Specialist, Sales Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358212\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-support--Bilingual_R1696906\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-support--Bilingual_R1696906\/apply\",\"job_requisition_id\":\"R1696906\"}],\"organizations\":[{\"wid\":\"501ef84aa5241019ad33b95b715e0000\",\"descriptor\":\"W0ZYPK Microsoft Sales Operation Support\",\"reference_id\":\"W0ZYPK\",\"custom_reference_id\":\"W0ZYPK\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"b943a457b15c10057aeb64a0b00e0000\",\"descriptor\":\"9843 - Microsoft - S00013823\",\"reference_id\":\"S00013823\",\"custom_reference_id\":\"S00013823\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andres.ospina@concentrix.com\"},\"first_name\":\"Mateo Diaz Ospina (102583374)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1696906\",\"wid\":\"6d3088fdda4d100bd6ca2961e8290000\",\"descriptor\":\"Specialist, Sales support- Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Experience in written and verbal communication with internal and external partners<\/li><li>Experience in administrative tasks, organization of work materials, prioritization, and meeting quotas<\/li><li>Demonstrated ability critically think and address moderate customer and client issues<\/li><li>Demonstrated ability to focus on customer needs and communicate with higher level staff<\/li><li>Demonstrated ability to follow scripts and\/or processes according to contractual agreements<\/li><li>Demonstrated ability to follow scripts and\/or processes according to contractual agreements<\/li><li>Aptitude to learn new technology and data<\/li><li>Prior experience working with MS programs<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1288\",\"campaign_id\":\"13788\",\"campaign_title\":\"Team Leader, Operations R1696819\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Team Leader (Onsite)\",\"street\":\"CAN Mississauga - 6725 Airport RD\",\"address\":\"CAN Mississauga - 6725 Airport RD\",\"city\":\"Mississauga\",\"state\":\"Ontario\",\"postal_code\":\"L4V 1V2\",\"region\":\"Canada\",\"country\":\"Canada\",\"short_description\":\"The Team Leader, Operations, is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<a href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>World&rsquo;s Best Workplaces<\/strong><\/a>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong><u>&rdquo;<\/u> awards every year? Then a bilingual onsite Team Leader position at Concentrix is just the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a bilingual onsite Team Leader, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technology, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a bilingual onsite Team Leader, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li>\\n<li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li>\\n<li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li>\\n<li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;) and financial expectations<\/li>\\n<li>Communicate expectations to employees and provide timely updates<\/li>\\n<li>Provide subject matter expertise in handling escalated customer calls as needed<\/li>\\n<li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li>\\n<li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li>\\n<li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our bilingual onsite Team Leader role include:<\/p>\\n<ul>\\n<li>Associate's degree in related field with two to four years of relevant experience preferred<\/li>\\n<li>Highly motivated individuals with skills to develop and coach team members to achieve performance expectations<\/li>\\n<li>Proficiency&nbsp;in fast-paced multi-tasking&nbsp;<\/li>\\n<li>Eagerness to learn&nbsp;new technologies&nbsp;<\/li>\\n<li>Work well under pressure and follow through on items to completion<\/li>\\n<li>Strong communication skills, both written and verbal<\/li>\\n<li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li>\\n<li>Ability to mentor, coach and provide direction to a team of employees<\/li>\\n<li>At least 1 year of leadership experience required, 2 years <strong><em>preferred<\/em><\/strong><\/li>\\n<li>Customer Service experience <em><strong>required<\/strong><\/em><\/li>\\n<li>Willingness to work a flexible schedule is <em><strong>required<\/strong><\/em><\/li>\\n<li>Experience in \\\"automotive\\\" business <em><strong>preferred<\/strong><\/em><\/li>\\n<li><strong><em>MUST <\/em><\/strong>be bilingual in French\/English<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $47,720.00-$51,048.00 CAD yearly, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>Daily Pay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, One Earth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits &nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><br \/>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>The deadline to apply for this position is&nbsp;January 31st, 2026.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1696819\",\"location\":\"Mississauga, Canada\",\"job_type\":\"full_time\",\"salary\":\"47720\",\"salary_type\":\"annually\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-02-09T21:56:42.611+08:00\",\"created_at\":\"2026-01-27T04:02:58.726+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Mississauga---6725-Airport-RD\/Bilingual-Team-Leader--Onsite-_R1696819\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"organization_reference_id\":\"MCNCA\"},\"location\":{\"city\":\"Mississauga\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L4V 1V2\",\"primary_location\":{\"id\":\"CA-MIS-AIRPO-02\",\"wid\":\"740544c0a47f01260a15b68f1f112b66\",\"descriptor\":\"CAN Mississauga - 6725 Airport RD\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"stephanie.fowler@concentrix.com\"},\"first_name\":\"Fowler, Stephanie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101906643\",\"wid\":\"9e3897ada0770117c0dfa84b02040000\",\"descriptor\":\"Terri Wint (101906643)\"},{\"id\":\"100434409\",\"wid\":\"60219339f7a01064a62ad36c48120f5f\",\"descriptor\":\"Allison Johnson (100434409)\"},{\"id\":\"101628545\",\"wid\":\"352a7e9b491001cf5de153d47f07f227\",\"descriptor\":\"Paula Rosario (101628545)\"},{\"id\":\"100804971\",\"wid\":\"60219339f7a01064a5e0e3cf36bc1428\",\"descriptor\":\"Stephanie Fowler (100804971)\"},{\"id\":\"101890829\",\"wid\":\"9ee8274459cf012d9025ad57cb103ec6\",\"descriptor\":\"Kim Kelly (101890829)\"},{\"id\":\"266460\",\"wid\":\"9f196ba80a870105de8d73b40919e274\",\"descriptor\":\"Alison Zinkie (266460)\"},{\"id\":\"100036159\",\"wid\":\"60219339f7a01064b7b76fdefb1a8219\",\"descriptor\":\"Kelly Lutz (100036159)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358399\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Mississauga---6725-Airport-RD\/Bilingual-Team-Leader--Onsite-_R1696819\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Mississauga---6725-Airport-RD\/Bilingual-Team-Leader--Onsite-_R1696819\/apply\",\"job_requisition_id\":\"R1696819\"}],\"organizations\":[{\"wid\":\"d8d4a6f1d7b1102808713afc504f0000\",\"descriptor\":\"25600 - VOLKSWAGEN - 980008726\",\"reference_id\":\"980008726\",\"custom_reference_id\":\"980008726\",\"company_reference_id\":null},{\"wid\":\"a4e808d56a2710285c23bffb00830000\",\"descriptor\":\"W0ZZRZ Volkswagen Call Center IB\",\"reference_id\":\"W0ZZRZ\",\"custom_reference_id\":\"W0ZZRZ\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNCA\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kevork.ohannessian@concentrix.com\"},\"first_name\":\"Kevork Ohannessian (101698105)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1696819\",\"wid\":\"54acf25fad7d100b765d55862d300000\",\"descriptor\":\"Bilingual Team Leader (Onsite)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1580\",\"campaign_id\":\"54\",\"campaign_title\":\" R1491197 Customer Service Representative Bilingual: Arabic\/English - Amman (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative Bilingual: Arabic\/English - Amman\",\"street\":\"JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan\u00a0\",\"address\":\"JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan\u00a0\",\"city\":\"Amman\",\"state\":\"\",\"postal_code\":\"11190\",\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Arabic & English speakers Customer Service Advisor\",\"long_description\":\"<p>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<br \/>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<br \/>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/p>\\n<p><strong>Career growth and personal development:<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/p>\\n<p>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role:<\/strong><\/p>\\n<p>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/p>\\n<p>As a Customer Service Representative on our team, you will:<\/p>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<\/ul>\\n<p><strong>Your qualifications:<\/strong><br \/>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p>It will be a plus if you:<\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you:<\/strong><\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time indefinite contracts<\/li>\\n<li>Competitive salary and performance bonus opportunities<\/li>\\n<li>Central location in Amman<\/li>\\n<li>Full paid training on the company and the project you&rsquo;ll be working on<\/li>\\n<li>Career development programs, digital learning courses<\/li>\\n<\/ul>\\n<p><strong>Reimagine the best version of you!<\/strong><\/p>\\n<p>We're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their clients&rsquo; businesses.<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix s an equal opportunity employer&nbsp;<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Eligibility to work:<\/strong><\/p>\\n<p>In accordance with Jordan's law, only applicants who are legally authorized to work in Jordan will be considered for this position.<\/p>\",\"ats_external_id\":\"R1491197\",\"location\":\"Amman, Amman\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"JOD\",\"updated_at\":\"2026-05-16T03:59:07.402+04:00\",\"created_at\":\"2026-01-26T16:28:33.308+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1289\",\"campaign_id\":\"13765\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1687958\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. DevOps Engineer\",\"street\":\"POL Krakow - ul. Lubomirskiego 20, Unity Tower 14th Flr\",\"address\":\"POL Krakow - ul. Lubomirskiego 20, Unity Tower 14th Flr\",\"city\":\"Krakow\",\"state\":\"Lesser Poland\",\"postal_code\":\"31-509\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Join us in scaling the infrastructure behind our flagship multilingual platform, <b>iX Wisdom Translate<\/b>, as we expand our <b>Speech-to-Speech Translation<\/b> capabilities.<\/p><p>We are seeking a <b>Senior DevOps Engineer<\/b> with deep expertise in <b>real-time infrastructure<\/b>, <b>media transport (UDP\/RTP)<\/b>, and <b>low-latency streaming<\/b> systems.<\/p><p>In this role, you will architect the high-performance backbone for <b>AI-driven voice orchestration<\/b>, ensuring seamless integration with global telephony and <b>CCaaS platforms<\/b>.<\/p><p>You will design, automate, and maintain mission-critical, multi-region environments in <b>Azure<\/b>, utilizing <b>Terraform, Kubernetes, <\/b>and<b> GitHub Actions<\/b>. Your focus will be on optimizing network layers for minimal jitter\/packet loss and implementing advanced observability for high-concurrency, real-time workloads.<\/p><p><\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><b>Real-Time Infrastructure Orchestration:<\/b> Design and scale high-performance Azure environments using IaaC and Kubernetes to support low-latency voice and AI workloads.<\/li><li><b>Network &amp; Media Optimization:<\/b> Fine-tune networking layers and transport protocols (UDP\/RTP) to ensure high-fidelity audio streaming with minimal jitter and packet loss.<\/li><li><b>Observability &amp; Reliability Engineering:<\/b> Implement advanced telemetry for real-time traffic and manage multi-region failover to maintain high availability for global CCaaS integrations.<\/li><li><b>Automated Delivery Systems:<\/b> Architect robust CI\/CD pipelines for the continuous deployment and testing of complex streaming components across globally distributed environments.<\/li><\/ul><p><\/p><p><\/p><p><b>Qualifications &amp; Skills:<\/b><\/p><p><\/p><p><b>Required:<\/b><\/p><ul><li><b>Experience:<\/b> <b>7\u201310 years in DevOps or Cloud Engineering<\/b>, specifically supporting real-time, low-latency, or telco-grade production environments.<\/li><li><b>Networking Mastery:<\/b> Deep expertise in <b>UDP, RTP, and WebRTC<\/b> protocols, including network performance tuning.<\/li><li><b>Azure &amp; Kubernetes:<\/b> Proven track record in managing <b>Azure native services<\/b> (AKS, App Gateway) and advanced <b>Kubernetes<\/b> orchestration.<\/li><li><b>Automation &amp; IaaC:<\/b> Advanced proficiency in <b>Terraform<\/b> for multi-region infrastructure and building complex <b>CI\/CD pipelines<\/b> via GitHub Actions or Azure DevOps.<\/li><li><b>Observability:<\/b> Hands-on experience implementing full-stack monitoring for real-time traffic (e.g. <b>Application Insights<\/b>).<\/li><\/ul><p><\/p><p><b>Nice to Have:<\/b><\/p><ul><li>Experience with <b>media servers<\/b>\u00a0 and <b>AI inference pipelines<\/b> (OpenAI Realtime).<\/li><li>Familiarity with telephony APIs or <b>CCaaS integrations<\/b> (e.g. Genesys Cloud CX, Amazon Connect, or Twilio).<\/li><li>Scripting proficiency in <b>Python <\/b>for custom automation and performance testing tools.<\/li><li>Knowledge of secure transport mechanisms such as <b>SRTP, mTLS.<\/b><\/li><\/ul><p><\/p><p><\/p><p><b>Why Join Us?<\/b><\/p><ul><li><b>Pioneer Real-Time AI:<\/b> Architect the infrastructure for a next-generation Speech-to-Speech translation platform, integrating cutting-edge AI orchestration with global telephony.<\/li><li><b>High-Impact Technical Challenges:<\/b> Solve unique engineering problems at the intersection of low-latency media streaming (UDP\/RTP) and large-scale cloud-native systems.<\/li><li><b>Greenfield Infrastructure Ownership:<\/b> Shape the foundation of our global platform using a modern stack (Azure, Terraform, AKS) with a focus on automation and high availability.<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1687958\",\"location\":\"Krakow, Lesser Poland\",\"job_type\":\"full_time\",\"salary\":\"28000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-01-23T20:04:03.858+08:00\",\"created_at\":\"2026-01-23T20:03:00.441+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc2NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Krakow---ul-Lubomirskiego-20-Unity-Tower-14th-Flr\/Sr-DevOps-Engineer_R1687958\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Krakow\",\"state\":\"Lesser Poland\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\"31-509\",\"primary_location\":{\"id\":\"PL-KRA-UNITY-01\",\"wid\":\"fffdf099640e100d82e733b1758f0000\",\"descriptor\":\"POL Krakow - ul. Lubomirskiego 20, Unity Tower 14th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joanna.sawczak@concentrix.com\"},\"first_name\":\"Sawczak, Joanna\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102158099\",\"wid\":\"fb71bbe9c33f10085653c222b0990000\",\"descriptor\":\"Joanna Sawczak (102158099)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357913\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Krakow---ul-Lubomirskiego-20-Unity-Tower-14th-Flr\/Sr-DevOps-Engineer_R1687958\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Krakow---ul-Lubomirskiego-20-Unity-Tower-14th-Flr\/Sr-DevOps-Engineer_R1687958\/apply\",\"job_requisition_id\":\"R1687958\"}],\"organizations\":[{\"wid\":\"5cef8e38a3a0100efc6203b8c1ae0000\",\"descriptor\":\"22967 - Opexother - 980004790\",\"reference_id\":\"980004790\",\"custom_reference_id\":\"980004790\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"custom_reference_id\":null,\"company_reference_id\":\"YPL01\"},{\"wid\":\"c6aca264e2ef100efd02e68ed6850000\",\"descriptor\":\"W0ZURJ Gpo Polyglot\",\"reference_id\":\"W0ZURJ\",\"custom_reference_id\":\"W0ZURJ\",\"company_reference_id\":null},{\"wid\":\"a598b7960df6100751dbaf3c078a0000\",\"descriptor\":\"(CORP) GPO ixWisdom\",\"reference_id\":\"GPOIXWISDOM\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"przemyslaw.adamowski@concentrix.com\"},\"first_name\":\"Przemek Adamowski (102453334)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1687958\",\"wid\":\"72d70cedbc7a1001dca6993d681c0000\",\"descriptor\":\"Sr. DevOps Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"262\",\"campaign_id\":\"297\",\"campaign_title\":\"German | Customer Service | Athens | Outbound Sales And Service Specialist \",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Outbound Sales And Service Specialist\",\"street\":null,\"address\":null,\"city\":\"Athens  \",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">We are recruiting Outbound Sales &amp; Service Specialist to provide expert support to clients in the financial services sector. Join our team of #GameChangers in Athens and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering exceptional customer experiences and helping clients manage their accounts, payments, and financial needs? Join our dynamic, multicultural team of #GameChangers at Concentrix Greece and put your German communication skills to work in a fast-paced, international environment.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Handle inbound and outbound calls to existing customers and leads as part of sales and service campaigns<\/li>\\n<li>Advise customers on suitable product upgrades and financial solutions<\/li>\\n<li>Perform calls &nbsp;ensuring compliant communication.<\/li>\\n<li>Execute product upgrades and support customers through the decision process<\/li>\\n<li>Contact prospective customers to complete pending application steps and confirm commitment<\/li>\\n<li>Support additional sales or telemarketing activities as required<\/li>\\n<li>Meet personal and team performance targets including call handling quotas<\/li>\\n<li>Maintain records of customer interactions, process accounts, and file documents accurately<\/li>\\n<li>Follow communication procedures, guidelines, and internal policies consistently<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Proven customer support experience or experience as a client service representative<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Clear and professional communication skills, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Excellent written communication skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer,<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2119239800\",\"location\":\"Athens  , Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T10:10:25.386+03:00\",\"created_at\":\"2026-01-23T16:59:04.142+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"263\",\"campaign_id\":\"296\",\"campaign_title\":\"German | Customer Service | Remote | Customer Success Advisor\",\"campaign_type\":\"job_application\",\"job_title\":\"German speaking Customer Success Advisor \u2013 Cycling And E-Bike Products (Remote)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Greece\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>We are looking for a Customer Success Advisor&nbsp;to provide expert support to cycling enthusiasts and customers in our growing e-bike and bicycle business. Join our team of <strong data-start=\\\"264\\\" data-end=\\\"291\\\">#GameChangers<\/strong>&nbsp;and put your communication skills to work while helping riders choose the right products and complete their orders.<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>German<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>Sports enthusiast; active cycling is a plus<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>100% work from home (anywhere in Greece)<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer,<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"4148749963\",\"location\":\"Remote, Greece\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T10:10:24.771+03:00\",\"created_at\":\"2026-01-23T16:38:36.933+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"264\",\"campaign_id\":\"295\",\"campaign_title\":\"German | Customer Service | Remote | Customer Care Consultant\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Care Consultant (Fully Remote)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Greece\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>We are looking for a <strong>Customer Care Consultant<\/strong>&nbsp;to provide expert support to clients in a fast-paced e-commerce and tech environment. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about creating outstanding customer experiences and helping shoppers find the solutions they need? Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in <strong>German<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Handle incoming calls and chat interactions professionally and efficiently<\/li>\\n<li>Identify and assess customers&rsquo; needs to ensure high satisfaction levels<\/li>\\n<li>Build trust-based relationships through open, interactive communication<\/li>\\n<li>Provide accurate, complete, and timely information using the right tools and methods<\/li>\\n<li>Meet personal and team performance targets including call handling quotas<\/li>\\n<li>Maintain records of customer interactions, process accounts, and file documents accurately<\/li>\\n<li>Follow communication procedures, guidelines, and internal policies consistently<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Proven customer support experience or experience as a client service representative<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Clear and professional communication skills, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Excellent written communication skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>100% work from home (anywhere in Greece)<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer,<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"1800141488\",\"location\":\"Remote, Greece\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T10:10:24.304+03:00\",\"created_at\":\"2026-01-23T16:26:07.940+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1290\",\"campaign_id\":\"13757\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1699316\",\"campaign_type\":\"job_application\",\"job_title\":\"Power Platform Consultant\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Power Platform<\/b><\/p><p><\/p><p>We are seeking a highly skilled Cloud Solution Architect with deep expertise across the Microsoft Power Platform. This hybrid role combines solution architecture, governance leadership, enterprise administration, and advanced analytics development. The ideal candidate will excel in designing scalable Power Platform solutions, implementing governance frameworks.<\/p><p><\/p><p><b>Role Overview<\/b><\/p><p>As a Cloud Solution Architect, you will lead the design, development, and governance of Power Platform solutions\u2014including Power Apps, Power Automate, Power Pages, and Dataverse. You will collaborate closely with business and technical stakeholders, troubleshoot complex issues, and guide organizations in adopting best practices for both low-code development and business intelligence.<\/p><p>This role is ideal for individuals passionate about enabling organizations through secure, innovative, and well-governed digital solutions.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><p><b>Power Platform Architecture &amp; Development<\/b><\/p><ul><li>Design, develop, and maintain Power Apps solutions, with emphasis on <b>Model-Driven Apps<\/b> and enterprise architecture.<\/li><li>Build and manage <b>Power Pages<\/b> and integrated Power Platform components.<\/li><li>Implement <b>ALM best practices<\/b> using Solutions.<\/li><li>Develop, optimize, and troubleshoot <b>Power Automate cloud and desktop flows<\/b>.<\/li><li>Integrate data from <b>Dataverse, SharePoint, SQL, and other sources<\/b>.<\/li><li>Provide technical training and guide customers through architectural decisions.<\/li><\/ul><p><b>Power Platform Administration &amp; Governance<\/b><\/p><ul><li>Administer and support Power Platform environments using <b>Power Platform Admin Center (PPAC)<\/b>.<\/li><li>Define and implement governance strategies, environment planning, and security models.<\/li><li>Manage licensing, capacity planning, and <b>Data Loss Prevention (DLP)<\/b> policies.<\/li><li>Analyze platform usage and performance using PPAC and M365 audit logs.<\/li><li>Establish and maintain a <b>Power Platform Center of Excellence (CoE)<\/b>.<\/li><\/ul><p><\/p><p><b>Power BI Development &amp; Analytics (Nice to have)<\/b><\/p><ul><li>Design, develop, and maintain interactive <b>Power BI dashboards and reports<\/b>.<\/li><li>Build efficient data models using <b>DAX<\/b> and <b>Power Query (M)<\/b>.<\/li><li>Integrate data from SQL, Excel, APIs, cloud services, and enterprise systems.<\/li><li>Optimize report performance, scalability, and user experience.<\/li><li>Implement workspace governance, role-based access, and data security.<\/li><li>Collaborate with stakeholders to translate business needs into actionable insights.<\/li><\/ul><p><b>Dynamics 365 &amp; CRM (Desired)<\/b><\/p><ul><li>Knowledge of Dynamics 365 CE modules (Sales, Customer Service, Customer Insights \u2013 Journeys, Field Service).<\/li><li>Experience with Dynamics CRM on-premises, including:<\/li><\/ul><ul><li>Infrastructure installation and configuration<\/li><li>Customization (data model, forms, views, JavaScript, C#, plugins, workflows)<\/li><li>Integrations and cloud migrations<\/li><li>Performance tuning (SQL, IIS, networking)<\/li><li>Environment health assessments<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><p><b>Required<\/b><\/p><ul><li>Intermediate to expert experience in <b>Power Platform governance, administration, and development<\/b>.<\/li><li>Strong proficiency in:<ul><li>Power Apps (Canvas &amp; Model-Driven)<\/li><li>Power Automate (cloud &amp; desktop)<\/li><li>Dataverse<\/li><li>Power Pages<\/li><\/ul><\/li><li>Advanced knowledge of <b>PPAC<\/b> and <b>Center of Excellence Starter Kit<\/b>.<\/li><li>Strong analytical, troubleshooting, and problem-solving skills.<\/li><li>Experience with SQL and relational databases.<\/li><li>Excellent communication and stakeholder engagement abilities.<\/li><li>Proven experience designing intuitive dashboards and enterprise-grade solutions.<\/li><li>Commitment to continuous learning and modern engineering practices.<\/li><\/ul><p><b>Preferred<\/b><\/p><ul><li>Microsoft certifications in Power Platform, Power BI, or related areas.<\/li><li>Experience in enterprise BI governance and cloud data platforms (Azure, AWS, GCP).<\/li><li>Exposure to Python or R for advanced analytics.<\/li><li>Consulting or customer-facing experience.<\/li><li>Background in business analysis or data science.<\/li><li>Experience with Dynamics 365 CE or CRM on-premises architecture.<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1699316\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"10\",\"salary_type\":\"monthly\",\"salary_currency\":\"MAD\",\"updated_at\":\"2026-05-06T22:05:38.007+08:00\",\"created_at\":\"2026-01-23T16:02:50.329+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Power-Platform-and-Power-BI-Cloud-Solution-Architect_R1699316\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0bccc43f7870000\",\"descriptor\":\"Concentrix Multimedia\",\"reference_id\":\"WMO02\",\"organization_reference_id\":\"WMO02\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"bianca.lazar@concentrix.com\"},\"first_name\":\"Lazar, Bianca\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101955659\",\"wid\":\"a29c29908ff501122cfe5dce9bc10000\",\"descriptor\":\"Bianca Lazar (101955659)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371359\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Power-Platform-and-Power-BI-Cloud-Solution-Architect_R1699316\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Power-Platform-and-Power-BI-Cloud-Solution-Architect_R1699316\/apply\",\"job_requisition_id\":\"R1699316\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"df68c94cc420101ac0bccc43f7870000\",\"descriptor\":\"Concentrix Multimedia\",\"reference_id\":\"WMO02\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"zoubida.harim@concentrix.com\"},\"first_name\":\"Zoubida Harim (103495184)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1699316\",\"wid\":\"54acf25fad7d100c034a89ed44590000\",\"descriptor\":\"Power Platform Consultant\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"265\",\"campaign_id\":\"294\",\"campaign_title\":\"German | Customer Service | Athens | Client Banking Specialist\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Client Banking Specialist\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>We are recruiting Client Banking Specialist to provide expert support to clients in the <strong data-start=\\\"233\\\" data-end=\\\"262\\\">financial services sector.<\/strong> Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experiences and helping clients achieve their financial goals? Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>German<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Handle customer interactions via phone, chat, and email related to banking products and services<\/li>\\n<li>Support clients with daily banking operations (accounts, cards, payments, online banking)<\/li>\\n<li>Provide accurate, secure, and compliant information in line with banking regulations<\/li>\\n<li>Deliver a high-quality customer experience and build trust-based client relationships<\/li>\\n<li>Meet service quality and productivity targets<\/li>\\n<li>Document interactions and maintain accurate customer records<\/li>\\n<li>Ensure strict confidentiality and data protection when handling financial information<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Intermediate English level<\/li>\\n<li>Proven customer support experience or experience as a client service representative<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Clear and professional communication skills, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Excellent written communication skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer,<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"525005145\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T10:10:23.811+03:00\",\"created_at\":\"2026-01-23T16:01:38.948+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1581\",\"campaign_id\":\"51\",\"campaign_title\":\"GTM - Customer Service Representative (Bilingual: German\/English) - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (German\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div>Essential Functions\/Core Responsibilities<\/div>\\n<div>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Maintain basic knowledge of client products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Offer additional products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Track, document and retrieve information in call tracking database&nbsp; &nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Candidate Profile<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Three to six months of relevant experience preferred<\/li>\\n<li>Proficient or bilingual in German and English &nbsp;<\/li>\\n<li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with strong attention to detail<\/li>\\n<li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/li>\\n<li>Ability to rotate shifts, as needed<\/li>\\n<li>Based on location and\/or program, additional experience\/skills may be required<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/div>\",\"ats_external_id\":\"1772249025\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T03:59:08.978+04:00\",\"created_at\":\"2026-01-22T23:39:41.056+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1582\",\"campaign_id\":\"50\",\"campaign_title\":\"GTM - Customer Service Representative (Bilingual: French\/English) - Amman \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (French\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div>Essential Functions\/Core Responsibilities<\/div>\\n<div>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Maintain basic knowledge of client products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Offer additional products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Track, document and retrieve information in call tracking database&nbsp; &nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Candidate Profile<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>0-2 years of relevant experience<\/li>\\n<li>Proficient or bilingual in French and English &nbsp;<\/li>\\n<li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with strong attention to detail<\/li>\\n<li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/li>\\n<li>Ability to rotate shifts, as needed<\/li>\\n<li>Based on location and\/or program, additional experience\/skills may be required<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/div>\",\"ats_external_id\":\"2958273436\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T03:59:08.968+04:00\",\"created_at\":\"2026-01-22T23:37:55.426+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1583\",\"campaign_id\":\"49\",\"campaign_title\":\"GTM - Content Moderator Advisor - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator Advisor - Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div><strong>The Job in Summary<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client&rsquo;s requirements and Concentrix business strategies.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What is Required from You?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Evaluate online content in conjunction with relevant policies and procedures.<\/div>\\n<div>Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.<\/div>\\n<div>Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.<\/div>\\n<div>Escalate violations of client policies using internal tools when needed.<\/div>\\n<div>Maintain a high level of quality in each case.<\/div>\\n<div>Achieve monthly KPI&rsquo;s including productivity as part of daily workflow.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What Is The Qualification You Should Have?<\/strong><\/div>\\n<ul>\\n<li>0-2 years of relevant experience preferably in customer service\/ call center.<\/li>\\n<li>Bachelor or Diploma degree in any related field.<\/li>\\n<li>Basic to Intermediate English language (B1).<\/li>\\n<li>Basic knowledge in Microsoft office packages.<\/li>\\n<li>Aware of customer service platforms and tools.<\/li>\\n<\/ul>\\n<div><strong>Our Working Condition?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Work from Office<\/div>\\n<div>Shifts Based including Weekends and Public Holidays<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Why Concentrix?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>We keep investing in our culture with our people in mind through competitive with additional benefits depending on the role, Paid training and coaching and Discounts, Vouchers and Offers at our partners.<\/div>\\n<div>We are building an authentic workplace where everyone can develop themselves at their own pace.<\/div>\\n<div>We aim to empower our Game-Changers to do their best work in flexible environment.<\/div>\\n<div>We keep learning from each other to provide more value to our people.<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>If you think you have what it takes to join our great team and help build our customer brand, hop on and Apply Now! \u2705<\/div>\",\"ats_external_id\":\"1339007400\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:07.395+04:00\",\"created_at\":\"2026-01-22T23:35:01.004+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1584\",\"campaign_id\":\"47\",\"campaign_title\":\"GTM - Customer Service Representative (Bilingual: Turkish\/English) - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Turkish\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div>Essential Functions\/Core Responsibilities<\/div>\\n<div>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Maintain basic knowledge of client products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Offer additional products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Track, document and retrieve information in call tracking database&nbsp; &nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Candidate Profile<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Three to six months of relevant experience preferred<\/li>\\n<li>Proficient or bilingual in Turkish and English &nbsp;<\/li>\\n<li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with strong attention to detail<\/li>\\n<li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/li>\\n<li>Ability to rotate shifts, as needed<\/li>\\n<li>Based on location and\/or program, additional experience\/skills may be required<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/div>\",\"ats_external_id\":\"1576764756\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T03:59:13.861+04:00\",\"created_at\":\"2026-01-22T23:13:39.064+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1585\",\"campaign_id\":\"46\",\"campaign_title\":\"GTM - Customer Service Representative Bilingual: Arabic\/English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"2215276809\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:07.388+04:00\",\"created_at\":\"2026-01-22T23:07:50.274+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Ng?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1586\",\"campaign_id\":\"45\",\"campaign_title\":\"GTM Customer Service Representative (Bilingual: Arabic \/ English) - Irbid \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"3722224108\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-16T03:59:07.380+04:00\",\"created_at\":\"2026-01-22T22:56:27.759+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1291\",\"campaign_id\":\"13744\",\"campaign_title\":\"Associate, Facilities R1697508\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Facilities\",\"street\":\"PHL Quezon City - Giga Tower,10th,11th,19th Flr\",\"address\":\"PHL Quezon City - Giga Tower,10th,11th,19th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Licensed Electrical \/ Mechanical Engineer responsible in monitoring and ensuring that critical rooms\/data center rooms are operating in optimum conditions. Performs emergency maintenance\/repair. Has good level of understanding of electrical plans\/single-line diagram. Monitors compliance of preventive & corrective maintenance, as well as condition of equipment and other systems within the building. Monitors site utilities and provide control, analysis, and assist in forecast of consumption based on budget. Initiates meetings with different resource units, vendors, and stakeholders to ensure 100% uptime. Assist with major project renovations and coordination with building personnel and other departments. Ensures that site is compliant to all regulatory requirements from the LGU and other related government agencies.\",\"long_description\":null,\"ats_external_id\":\"R1697508\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"19500.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-01-22T18:03:21.069+08:00\",\"created_at\":\"2026-01-22T18:02:20.398+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Giga-Tower10th11th18th19th-Flr\/Associate--Facilities_R1697508\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-GIGAT-01\",\"wid\":\"eeb3325b73e5018f5c822a84a7235f03\",\"descriptor\":\"PHL Quezon City - Giga Tower,10th,11th,19th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lyra.lomocso@concentrix.com\"},\"first_name\":\"Lomocso, Lyra Melissa\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"101518664\",\"wid\":\"7e978fab56340138f5378e43ce48909a\",\"descriptor\":\"Lyra Melissa Lomocso (101518664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1087\",\"descriptor\":\"Associate, Facilities\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357739\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Giga-Tower10th11th18th19th-Flr\/Associate--Facilities_R1697508\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Giga-Tower10th11th18th19th-Flr\/Associate--Facilities_R1697508\/apply\",\"job_requisition_id\":\"R1697508\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jamesclarence.daet@concentrix.com\"},\"first_name\":\"James Clarence Daet (508743)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1697508\",\"wid\":\"56de5abe1f42100c4dae56a552b30000\",\"descriptor\":\"Associate, Facilities\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"482\",\"campaign_id\":\"4331\",\"campaign_title\":\"GTM - THY - D\u0130YARBAKIR\",\"campaign_type\":\"job_application\",\"job_title\":\"\u00c7a\u011fr\u0131 Merkezi M\u00fc\u015fteri Dan\u0131\u015fman\u0131 - Havac\u0131l\u0131k\",\"street\":null,\"address\":null,\"city\":\"Diyarbak\u0131r\",\"state\":\"Diyarbak\u0131r\",\"postal_code\":null,\"region\":\"D\u0130YARBAKIR\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div class=\\\"job-detail-qualifications\\\" data-test=\\\"qualifications-and-job-description\\\" data-v-145e3d90=\\\"\\\">\\n<h4>Concentrix Hakk\u0131nda,<\/h4>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<h4>\u0130\u015e TANIMI<\/h4>\\n<p>Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<h4>GENEL N\u0130TEL\u0130KLER;<\/h4>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>Havac\u0131l\u0131k sekt&ouml;r&uuml;nde deneyimli,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<\/div>\\n<div class=\\\"aligment-container my-3\\\" data-v-55254e6a=\\\"\\\" data-v-145e3d90=\\\"\\\"><header data-v-55254e6a=\\\"\\\">\\n<h4>Aday Kriterleri<\/h4>\\n<\/header>\\n<section data-v-55254e6a=\\\"\\\">\\n<div class=\\\"alignment-list\\\" data-v-55254e6a=\\\"\\\">\\n<div class=\\\"alignment-title\\\" data-v-55254e6a=\\\"\\\"><span class=\\\"bullet\\\" data-v-55254e6a=\\\"\\\">&bull;<\/span> Tecr&uuml;be : Tecr&uuml;beli \/ Tecr&uuml;besiz<\/div>\\n<div class=\\\"alignment-title\\\" data-v-55254e6a=\\\"\\\"><span class=\\\"bullet\\\" data-v-55254e6a=\\\"\\\">&bull;<\/span> E\u011fitim Seviyesi :Lise(Mezun), &Ouml;n Lisans(&Ouml;\u011frenci), &Ouml;n Lisans(Mezun), &Uuml;niversite(&Ouml;\u011frenci), &Uuml;niversite(Mezun), Y&uuml;ksek Lisans(&Ouml;\u011frenci), Y&uuml;ksek Lisans(Mezun), Doktora(&Ouml;\u011frenci), Doktora(Mezun)<\/div>\\n<div class=\\\"alignment-title\\\" data-v-55254e6a=\\\"\\\"><span class=\\\"bullet\\\" data-v-55254e6a=\\\"\\\">&bull;<\/span> Askerlik Durumu : Yap\u0131ld\u0131, Muaf, Tecilli<\/div>\\n<\/div>\\n<\/section>\\n<\/div>\\n<p><span data-teams=\\\"true\\\">Lokasyon: Diyarbak\u0131r<\/span><\/p>\",\"ats_external_id\":\"3549623544\",\"location\":\"Diyarbak\u0131r, D\u0130YARBAKIR\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-03T23:39:17.927+03:00\",\"created_at\":\"2026-01-22T11:49:54.331+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzMx?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzMx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1292\",\"campaign_id\":\"13737\",\"campaign_title\":\"Sr. Specialist, Customer Acquisition R1696893\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Customer Acquisition - Trilingual\",\"street\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"address\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"80010-010\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"The Senior Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1696893\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"6926.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-01-23T06:02:13.720+08:00\",\"created_at\":\"2026-01-22T04:01:56.290+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzczNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Sr-Specialist--Customer-Acquisition---Trilingual_R1696893\/apply\",\"head_count\":\"8\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-010\",\"primary_location\":{\"id\":\"BR-SAO-EZTOW-01\",\"wid\":\"85a9ca3d2e7d102896f08602c4a80000\",\"descriptor\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\"}},\"languages\":[\"English\",\"Brazilian Portuguese\",\"Mexican Spanish\"],\"recruiter\":{\"email\":{\"address\":\"tayane.peixoto@concentrix.com\"},\"first_name\":\"Peixoto, Tayane\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101547696\",\"wid\":\"63e8e0d0f1f50141081864c7ce25b632\",\"descriptor\":\"Tayane Peixoto (101547696)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI03CA\",\"descriptor\":\"Sr. Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357706\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Sr-Specialist--Customer-Acquisition---Trilingual_R1696893\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Sr-Specialist--Customer-Acquisition---Trilingual_R1696893\/apply\",\"job_requisition_id\":\"R1696893\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"},{\"wid\":\"646d58078ec31003f16ab1c82a530000\",\"descriptor\":\"COGS (CORP) 160 Selling Services Direct\",\"reference_id\":\"SREVSELL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6134de622598101028f9257b1eec0000\",\"descriptor\":\"W0ZYBR Meta SBG\",\"reference_id\":\"W0ZYBR\",\"custom_reference_id\":\"W0ZYBR\",\"company_reference_id\":null},{\"wid\":\"b9c75784ebc9100de37cce88344a0000\",\"descriptor\":\"24970 - FACEBOOK - 980007323\",\"reference_id\":\"980007323\",\"custom_reference_id\":\"980007323\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vinicius.luiz1@concentrix.com\"},\"first_name\":\"Vinicius Luiz (103358049)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1696893\",\"wid\":\"8ff25ada789c100a445418cf978e0000\",\"descriptor\":\"Sr. Specialist, Customer Acquisition - Trilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>4&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1293\",\"campaign_id\":\"13735\",\"campaign_title\":\"Specialist, Customer Acquisition R1696898\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Bilingual\",\"street\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"address\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"80010-010\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p>Key Requirements<\/p><ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul><p><\/p><p>Responsabilities:<\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1696898\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"3568.22\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-01-22T04:02:56.538+08:00\",\"created_at\":\"2026-01-22T04:01:55.502+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzczNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Specialist--Customer-Acquisition---Bilingual_R1696898\/apply\",\"head_count\":\"5\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-010\",\"primary_location\":{\"id\":\"BR-SAO-EZTOW-01\",\"wid\":\"85a9ca3d2e7d102896f08602c4a80000\",\"descriptor\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\"}},\"languages\":[\"English\",\"Brazilian Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"mirian.marquez@concentrix.com\"},\"first_name\":\"Marquez, Mirian Ludexi Teran\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103479805\",\"wid\":\"1228e627072610080a41212926f70000\",\"descriptor\":\"Mirian Marquez (103479805)\"},{\"id\":\"101547696\",\"wid\":\"63e8e0d0f1f50141081864c7ce25b632\",\"descriptor\":\"Tayane Peixoto (101547696)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357543\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Specialist--Customer-Acquisition---Bilingual_R1696898\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Specialist--Customer-Acquisition---Bilingual_R1696898\/apply\",\"job_requisition_id\":\"R1696898\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6134de622598101028f9257b1eec0000\",\"descriptor\":\"W0ZYBR Meta SBG\",\"reference_id\":\"W0ZYBR\",\"custom_reference_id\":\"W0ZYBR\",\"company_reference_id\":null},{\"wid\":\"b9c75784ebc9100de37cce88344a0000\",\"descriptor\":\"24970 - FACEBOOK - 980007323\",\"reference_id\":\"980007323\",\"custom_reference_id\":\"980007323\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vinicius.luiz1@concentrix.com\"},\"first_name\":\"Vinicius Luiz (103358049)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1696898\",\"wid\":\"459b1d4dadb4100a42fbc7fe492b0000\",\"descriptor\":\"Specialist, Customer Acquisition - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem-solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1294\",\"campaign_id\":\"13734\",\"campaign_title\":\"Professional II, WFM Reporting R1697737\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional II, WFM Reporting\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":\"Bogot\u00e1, D.C.\",\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"\",\"long_description\":\"<p><\/p><p><span>Career Path Policies:<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Required tenure: 6 months.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Required performance: KPIs or goals on target for the business unit to which they belong in the last 3-month period (not average).<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Must not have active disciplinary actions.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022The game-changer may participate in only one process at a time.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Comply with the learning paths of the Corporate University.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Must remain at least 6 months in the position to which he\/she was recently promoted, to be able to apply for another call.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022If it is necessary to launch the same call for applications several times, the not selected game-changer will not be able to apply for the same position in the following 2 months.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022The process is performed and\/or outside working hours, which means that the game-changer should be available in his free time in case we require it.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1697737\",\"location\":\"Bogota, Bogot\u00e1, D.C.\",\"job_type\":\"full_time\",\"salary\":\"0.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-03-10T18:32:56.739+08:00\",\"created_at\":\"2026-01-22T02:02:28.941+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzczNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Professional-II--WFM-Reporting_R1697737\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"WFM Reporting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"carlos.gochez@concentrix.com\"},\"first_name\":\"Gochez Ramos, Carlos Daniel\"},\"categories\":[{\"descriptor\":\"CF WFM Reporting\"}],\"recruiters\":[{\"id\":\"102598503\",\"wid\":\"da7d7d2449a2101031ba786290810001\",\"descriptor\":\"Carlos Gochez Ramos (102598503)\"},{\"id\":\"102598462\",\"wid\":\"da7d7d2449a2101031bcddb256670002\",\"descriptor\":\"Angie Ospina Medina (102598462)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1729\",\"descriptor\":\"Professional II, WFM Reporting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357636\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Professional-II--WFM-Reporting_R1697737\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Professional-II--WFM-Reporting_R1697737\/apply\",\"job_requisition_id\":\"R1697737\"}],\"organizations\":[{\"wid\":\"f9af6d726098015cae566b203c0690c2\",\"descriptor\":\"COGS (SITE) Ops Support Billable Direct\",\"reference_id\":\"OPSSPPTBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"290e50e3d5661003860e2dfa32c40000\",\"descriptor\":\"W0ZXZV MICROSOFT P_TSI BOG PRD\",\"reference_id\":\"W0ZXZV\",\"custom_reference_id\":\"W0ZXZV\",\"company_reference_id\":null},{\"wid\":\"13d94e43f54f1024387676b19f650000\",\"descriptor\":\"11663 - Microsoft - WHONELINK348\",\"reference_id\":\"WHONELINK348\",\"custom_reference_id\":\"WHONELINK348\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"duvan.parra@concentrix.com\"},\"first_name\":\"Duvan Parra Trujillo (102620581)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1697737\",\"wid\":\"6d3088fdda4d100c0c525ddf4e730000\",\"descriptor\":\"Professional II, WFM Reporting\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1295\",\"campaign_id\":\"13730\",\"campaign_title\":\"Manager I, B2B Sales R1687940\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Manager (English + Nordic Language speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Are you looking for<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next?<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as a<span>\u00a0<\/span><\/span><span>Team<span>\u00a0<\/span><\/span><span>Manager<\/span><\/span><b><span><span>\u00a0<\/span>in Malaga (hybrid)<\/span><\/b><span><span>, you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who a<\/span><span>8<\/span><span>re powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed. At Concentrix,<span>\u00a0<\/span><\/span><span>there\u2019s<\/span><span><span>\u00a0<\/span>a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career<span>\u00a0<\/span><\/span><span>you\u2019ve<\/span><span><span>\u00a0<\/span>always envisioned.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>As a<span>\u00a0<\/span><\/span><span>Team<\/span><\/span><b><span><span>\u00a0<\/span>Manager<\/span><\/b><span><span><span>\u00a0<\/span>in our team, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>- Build, motivate and mentor a high-functioning inside sales team to lead and drive sales conversations<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Lead and coach team members through strong call coaching of their customer sales calls<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Lead team to meet and exceed team targets<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Document coaching outcome and agreed next action<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Accurately assess risk and identify exceptional performance plans<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Drive operational excellence of key center metrics including response rates, conversions, pipeline, velocity and accuracy<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have meaningful career development discussions and ensure all employees have a development plan in place focused on building capability for current and future roles<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Assess team capability &amp; build talent pipelines where needed<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Spend time learning your team\u2019s capabilities &amp; actively build talent pipelines<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Be able to design and set productivity and sales targets\/quota in line with market trends<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>Concentrix is a great match if you:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>- Are native or proficient in English &#43; any of the Nordics languages <\/span><\/span><br \/><span><span>- 5&#43; years of sales or business development experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- 3&#43; years of team management experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Bachelor&#39;s Degree or Associate\u2019s degree required<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Strong interpersonal skills, excellent written and verbal communications skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Superior leadership skills with the ability to enable high performers to deliver and motivate under-performers to improve<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Work well in a diverse team and enjoy a dynamic and changing environment<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Achievement and success-driven personality<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- 4&#43; years of experience using a CRM tool (Dynamics,<span>\u00a0<\/span><\/span><span>SalesForce<\/span><span><span>\u00a0<\/span>or other) is required<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>If you feel you don\u2019t check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We&#39;ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this or another role.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full-time contract, 39 hours\/week: Monday - Friday from 09:00 to 18:00<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary: <\/span><b> <\/b>36.000 euros gross\/year &#43; up to 10.000 euros gross\/year in bonus &#43; Medical Insurance &#43; Ticket Restaurant<\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- A modern centrally placed office in Benalmadena, right next to the beach area<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Fully paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><br \/><b><span>Experience the best version of you!<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span> <b><span>R1687940\u00a0<\/span><\/b><\/p><\/div>\",\"ats_external_id\":\"R1687940\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-02-07T04:29:47.735+08:00\",\"created_at\":\"2026-01-21T22:01:55.168+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzczMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Manager--English---Nordic-Language-speaking----Hybrid_R1687940\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Danish\"],\"recruiter\":{\"email\":{\"address\":\"nelia.serena@concentrix.com\"},\"first_name\":\"Carrasco Serena, Nelia\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102542078\",\"wid\":\"da7d7d2449a21010333141f280580003\",\"descriptor\":\"Nelia Carrasco Serena (102542078)\"},{\"id\":\"102542271\",\"wid\":\"da7d7d2449a21010332ff4c6c2310005\",\"descriptor\":\"Ana Isabel Leon Casas (102542271)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3100\",\"descriptor\":\"Manager I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357626\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Manager--English---Nordic-Language-speaking----Hybrid_R1687940\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Manager--English---Nordic-Language-speaking----Hybrid_R1687940\/apply\",\"job_requisition_id\":\"R1687940\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marta.cutillas@concentrix.com\"},\"first_name\":\"Marta Cutillas Gallego (103148842)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1687940\",\"wid\":\"a954650b249d10014edfdef67b110000\",\"descriptor\":\"Sales Manager (English + Nordic Language speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"74\",\"campaign_id\":\"35\",\"campaign_title\":\"Enterprise\",\"campaign_type\":\"job_application\",\"job_title\":\"Mobility Customer Support Advisor (Kingston- Fulltime)\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><strong><u>Job Type:<\/u><\/strong><strong>&nbsp;&nbsp;Full-Time<\/strong>&nbsp;<\/p>\\n<p><strong><u>Location<\/u><\/strong><strong>:<\/strong>&nbsp;<strong>Kingston<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU?<\/strong><\/p>\\n<ul>\\n<li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with&nbsp;<\/li>\\n<li>Endless career opportunities and clear paths for career development&nbsp;<\/li>\\n<li>A competitive salary&nbsp;<\/li>\\n<li>Inclusive perks and benefits&nbsp;<\/li>\\n<li>Opportunity for monthly performance incentives&nbsp;<\/li>\\n<li>Monthly engagement activities<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WANT MATTERS TO US<\/strong><\/p>\\n<p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people&rsquo;s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p>\\n<p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.&nbsp;We are looking for customer service experts<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT WOULD YOU BRING TO OUR TEAM?<\/strong><\/p>\\n<p>Your passion for doing good for other people will help you bond with your customers and your team.&nbsp;You will actively listen and troubleshoot to provide a great customer experience. Your&nbsp;attention to detail, ability to think outside the box, excellent communication, and passion&nbsp;will help you excel in this role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>TO BECOME A PART OF OUR TEAM:<\/strong><\/p>\\n<p>No BPO experience required, but is a plus<\/p>\\n<p>At least 3 CXC subjects to include English Language and Mathematics<\/p>\\n<p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p>\\n<p>A clean criminal background<\/p>\\n<p>Courteous with strong customer service orientation<\/p>\\n<p>Strong computer navigation skills and PC Knowledge<\/p>\\n<p>Ability to effectively communicate, both written and verbally<\/p>\\n<p>Dependable with strong attention to detail<\/p>\\n<p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>Ability to work as a team member, as well as independently<\/p>\\n<p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CALL US HOME:<\/strong><\/p>\\n<p>If you find yourself smiling right now and this feels like the perfect next step in your&nbsp;career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world&rsquo;s best brands and their customers. We&rsquo;re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p>\\n<p>&nbsp;<\/p>\\n<p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Learn more:<\/strong><\/p>\\n<p><strong>Concentrix<\/strong>\u202fon Facebook |\u202f<strong>Concentrix&nbsp;<\/strong>on Instagram |\u202f<strong>www.concentrix.com<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1711670\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T19:59:03.770-04:00\",\"created_at\":\"2026-01-21T18:34:13.292-05:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNQ?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"organization_reference_id\":\"CNSJM\"},\"location\":{\"city\":\"Kingston\",\"state\":null,\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"postal_code\":\"001-806-505\",\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tasheka.addison@concentrix.com\"},\"first_name\":\"Addison, Tasheka\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101763187\",\"wid\":\"23395085a8b101f8077235883d2a3edc\",\"descriptor\":\"Shanice Hart (101763187)\"},{\"id\":\"102000487\",\"wid\":\"5717d3aba36e0103999efdc856bf0000\",\"descriptor\":\"Melisa Sterling (102000487)\"},{\"id\":\"594178\",\"wid\":\"f6358e3b3d6d01479e7e9d5400198d53\",\"descriptor\":\"Shauna-Gay Wilson (594178)\"},{\"id\":\"103201410\",\"wid\":\"68cd7e6e495610294e4c65f765f70000\",\"descriptor\":\"Akeem Clarke (103201410)\"},{\"id\":\"102061523\",\"wid\":\"1559f0256fe6101dbc2b08dbd10e0000\",\"descriptor\":\"Joshua Dillon (102061523)\"},{\"id\":\"101681453\",\"wid\":\"3f3ff20f3bd3017b4220b29b4c24944c\",\"descriptor\":\"Suewan Laing (101681453)\"},{\"id\":\"1093499\",\"wid\":\"c241003b6f3f01621be22b957b117dea\",\"descriptor\":\"Shanice Scarlett (1093499)\"},{\"id\":\"102348286\",\"wid\":\"b3228674b87b1019f565e1ef24310000\",\"descriptor\":\"Tasheka Addison (102348286)\"},{\"id\":\"102367279\",\"wid\":\"1179ece974261023216d953352520000\",\"descriptor\":\"Sahlia Cowan (102367279)\"},{\"id\":\"101825222\",\"wid\":\"52fd65034329019ba3dd7f74d416d73d\",\"descriptor\":\"Shaunalee Campbell-Gilpin (101825222)\"},{\"id\":\"101969277\",\"wid\":\"e11d72eb43150118be6584af19e80000\",\"descriptor\":\"Paula Lightbody (101969277)\"},{\"id\":\"101807990\",\"wid\":\"5f93330cc816010ac02af82dd70e2aca\",\"descriptor\":\"Romone Dawes (101807990)\"},{\"id\":\"101769638\",\"wid\":\"3db0407b832301c7f443c37ddc2d58ed\",\"descriptor\":\"Shanelle Lawrence (101769638)\"},{\"id\":\"101505661\",\"wid\":\"cda2c251355b0124a2980bca394103b3\",\"descriptor\":\"Shanice Watkins (101505661)\"},{\"id\":\"101438708\",\"wid\":\"b53fba3ab8d901b12bc9a62e261fec84\",\"descriptor\":\"Rhonda Peddie (101438708)\"},{\"id\":\"101814316\",\"wid\":\"d81a93f44b3101ff01f72688301264b9\",\"descriptor\":\"Victoria Williamson (101814316)\"},{\"id\":\"101768413\",\"wid\":\"501b9f0c5da0019eb060bcd1ff1f93e5\",\"descriptor\":\"Saskia Hewitt (101768413)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363142\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Customer-Enterprise-Customer-Support-Advisor--Kingston--Fulltime--2025_R1711670\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Customer-Enterprise-Customer-Support-Advisor--Kingston--Fulltime--2025_R1711670\/apply\",\"job_requisition_id\":\"R1711670\"}],\"organizations\":[{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSJM\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"olgagiselle.mejia@concentrix.com\"},\"first_name\":\"Olga Giselle Mejia De Jesus (101895323)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1711670\",\"wid\":\"70b4e89a89e41019109606b37a850000\",\"descriptor\":\"Enterprise Customer Support Advisor (Kingston- Fulltime) 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-jamaica\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"75\",\"campaign_id\":\"34\",\"campaign_title\":\"Job Fair - Shine and Grow with Concentrix\",\"campaign_type\":\"job_application\",\"job_title\":\"Job Fair\",\"street\":\"\",\"address\":\"\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":null,\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"Shine & Grow Job Fair - March & April\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Shine &amp; Grow with Concentrix this March &amp; April<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Ready to make an impact with every conversation? At Concentrix Jamaica, we&rsquo;re hiring Customer Support Representatives to provide quality service, assist with inquiries, and create outstanding experiences. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li>Managing large amounts of incoming calls in a friendly and helpful manner.<\/li>\\n<li>Responding to inquiries from customers about the availability and cost of vehicles as well as taking reservations from service departments and external customers.<\/li>\\n<li>Assist customers with their inquiries on future reservations or anything on the account&rsquo;s services<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive salary.<br \/>\u2705 Health and Life Insurance Premium.<br \/>\u2705 Transportation service.<br \/>\u2705 Marriage &amp; paternity leave.<br \/>\u2705 Lunch subsidy.<br \/>\u2705 CNX onsite nurse.<br \/>\u2705 Paid referral program.<br \/>\u2705 Career development &amp; growth opportunities.<br \/>\u2705 Employee engagement activities: Competitions, tournaments, special theme days, staff &amp; birthday parties.<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Things to bring<\/div>\\n<ul>\\n<li>Resume<\/li>\\n<li>Proof of Qualifications<\/li>\\n<li>ID<\/li>\\n<li>NIS<\/li>\\n<li>TRN<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Take the first step toward a rewarding career &mdash; apply now and join Concentrix Jamaica!<\/p>\",\"ats_external_id\":\"2095950281\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T19:59:03.763-04:00\",\"created_at\":\"2026-01-21T18:33:53.323-05:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNA?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Kingston\",\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\"}},\"recruiter\":{\"email\":{\"wid\":\"18e222ee67cc101ef8d1e4d3ac2b0003\",\"address\":\"joshua.dillon@concentrix.com\"},\"last_name\":\"Dillon\",\"first_name\":\"Joshua\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"}],\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342723\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Customer-Support-Advisor--Kingston--Fulltime--2025_R1664766\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Customer-Support-Advisor--Kingston--Fulltime--2025_R1664766\/apply\",\"job_requisition_id\":\"R1664766\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"d3c558e24d3f017e2c7277819d169770\",\"address\":\"senawaay.scott@concentrix.com\"},\"last_name\":\"Scott\",\"first_name\":\"Senawaay\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1664766\",\"wid\":\"67b4b06b879b1028a046728a021d0000\",\"descriptor\":\"R1664766 Customer Support Advisor (Kingston- Fulltime) 2025 (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-jamaica\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"76\",\"campaign_id\":\"33\",\"campaign_title\":\"Mercedes-Benz \",\"campaign_type\":\"job_application\",\"job_title\":\"Mercedes Customer Support Advisor (Kingston- Fulltime) 2026\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>No BPO experience required, but is a plus<\/p><p>At least 3 CXC subjects to include English Language and Mathematics<\/p><p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p><p>A clean criminal background<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>Dependable with strong attention to detail<\/p><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>Ability to work as a team member, as well as independently<\/p><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p><p><\/p>\",\"ats_external_id\":\"R1713222\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T19:59:03.755-04:00\",\"created_at\":\"2026-01-21T18:33:28.401-05:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMw?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"organization_reference_id\":\"CNSJM\"},\"location\":{\"city\":\"Kingston\",\"state\":null,\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"postal_code\":\"001-806-505\",\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tasheka.addison@concentrix.com\"},\"first_name\":\"Addison, Tasheka\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101763187\",\"wid\":\"23395085a8b101f8077235883d2a3edc\",\"descriptor\":\"Shanice Hart (101763187)\"},{\"id\":\"102000487\",\"wid\":\"5717d3aba36e0103999efdc856bf0000\",\"descriptor\":\"Melisa Sterling (102000487)\"},{\"id\":\"594178\",\"wid\":\"f6358e3b3d6d01479e7e9d5400198d53\",\"descriptor\":\"Shauna-Gay Wilson (594178)\"},{\"id\":\"103201410\",\"wid\":\"68cd7e6e495610294e4c65f765f70000\",\"descriptor\":\"Akeem Clarke (103201410)\"},{\"id\":\"102061523\",\"wid\":\"1559f0256fe6101dbc2b08dbd10e0000\",\"descriptor\":\"Joshua Dillon (102061523)\"},{\"id\":\"101681453\",\"wid\":\"3f3ff20f3bd3017b4220b29b4c24944c\",\"descriptor\":\"Suewan Laing (101681453)\"},{\"id\":\"1093499\",\"wid\":\"c241003b6f3f01621be22b957b117dea\",\"descriptor\":\"Shanice Scarlett (1093499)\"},{\"id\":\"102348286\",\"wid\":\"b3228674b87b1019f565e1ef24310000\",\"descriptor\":\"Tasheka Addison (102348286)\"},{\"id\":\"102367279\",\"wid\":\"1179ece974261023216d953352520000\",\"descriptor\":\"Sahlia Cowan (102367279)\"},{\"id\":\"101825222\",\"wid\":\"52fd65034329019ba3dd7f74d416d73d\",\"descriptor\":\"Shaunalee Campbell-Gilpin (101825222)\"},{\"id\":\"101969277\",\"wid\":\"e11d72eb43150118be6584af19e80000\",\"descriptor\":\"Paula Lightbody (101969277)\"},{\"id\":\"101762771\",\"wid\":\"b58345c5e0800185cb4229fa331db54e\",\"descriptor\":\"Shanoy Sinclair (101762771)\"},{\"id\":\"101807990\",\"wid\":\"5f93330cc816010ac02af82dd70e2aca\",\"descriptor\":\"Romone Dawes (101807990)\"},{\"id\":\"101769638\",\"wid\":\"3db0407b832301c7f443c37ddc2d58ed\",\"descriptor\":\"Shanelle Lawrence (101769638)\"},{\"id\":\"101505661\",\"wid\":\"cda2c251355b0124a2980bca394103b3\",\"descriptor\":\"Shanice Watkins (101505661)\"},{\"id\":\"101438708\",\"wid\":\"b53fba3ab8d901b12bc9a62e261fec84\",\"descriptor\":\"Rhonda Peddie (101438708)\"},{\"id\":\"101814316\",\"wid\":\"d81a93f44b3101ff01f72688301264b9\",\"descriptor\":\"Victoria Williamson (101814316)\"},{\"id\":\"101768413\",\"wid\":\"501b9f0c5da0019eb060bcd1ff1f93e5\",\"descriptor\":\"Saskia Hewitt (101768413)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363997\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Mercedes-Customer-Support-Advisor--Kingston--Fulltime--2026_R1713222\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Mercedes-Customer-Support-Advisor--Kingston--Fulltime--2026_R1713222\/apply\",\"job_requisition_id\":\"R1713222\"}],\"organizations\":[{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSJM\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"olgagiselle.mejia@concentrix.com\"},\"first_name\":\"Olga Giselle Mejia De Jesus (101895323)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1713222\",\"wid\":\"7acee730166a1003b77f084274540000\",\"descriptor\":\"Mercedes Customer Support Advisor (Kingston- Fulltime) 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-jamaica\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"77\",\"campaign_id\":\"32\",\"campaign_title\":\"Ebay\",\"campaign_type\":\"job_application\",\"job_title\":\"Ebay Customer Support Advisor (Kingston- Fulltime) 2026\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>No BPO experience required, but is a plus<\/p><p>At least 3 CXC subjects to include English Language and Mathematics<\/p><p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p><p>A clean criminal background<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>Dependable with strong attention to detail<\/p><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>Ability to work as a team member, as well as independently<\/p><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p><p><\/p>\",\"ats_external_id\":\"R1713220\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T19:59:03.746-04:00\",\"created_at\":\"2026-01-21T18:33:07.322-05:00\",\"latitude\":\"18.015421\",\"longitude\":\"-76.78861239999999\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"organization_reference_id\":\"CNSJM\"},\"location\":{\"city\":\"Kingston\",\"state\":null,\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"postal_code\":\"001-806-505\",\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tasheka.addison@concentrix.com\"},\"first_name\":\"Addison, Tasheka\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101763187\",\"wid\":\"23395085a8b101f8077235883d2a3edc\",\"descriptor\":\"Shanice Hart (101763187)\"},{\"id\":\"102000487\",\"wid\":\"5717d3aba36e0103999efdc856bf0000\",\"descriptor\":\"Melisa Sterling (102000487)\"},{\"id\":\"594178\",\"wid\":\"f6358e3b3d6d01479e7e9d5400198d53\",\"descriptor\":\"Shauna-Gay Wilson (594178)\"},{\"id\":\"103201410\",\"wid\":\"68cd7e6e495610294e4c65f765f70000\",\"descriptor\":\"Akeem Clarke (103201410)\"},{\"id\":\"102061523\",\"wid\":\"1559f0256fe6101dbc2b08dbd10e0000\",\"descriptor\":\"Joshua Dillon (102061523)\"},{\"id\":\"101681453\",\"wid\":\"3f3ff20f3bd3017b4220b29b4c24944c\",\"descriptor\":\"Suewan Laing (101681453)\"},{\"id\":\"1093499\",\"wid\":\"c241003b6f3f01621be22b957b117dea\",\"descriptor\":\"Shanice Scarlett (1093499)\"},{\"id\":\"102348286\",\"wid\":\"b3228674b87b1019f565e1ef24310000\",\"descriptor\":\"Tasheka Addison (102348286)\"},{\"id\":\"102367279\",\"wid\":\"1179ece974261023216d953352520000\",\"descriptor\":\"Sahlia Cowan (102367279)\"},{\"id\":\"101825222\",\"wid\":\"52fd65034329019ba3dd7f74d416d73d\",\"descriptor\":\"Shaunalee Campbell-Gilpin (101825222)\"},{\"id\":\"101969277\",\"wid\":\"e11d72eb43150118be6584af19e80000\",\"descriptor\":\"Paula Lightbody (101969277)\"},{\"id\":\"101762771\",\"wid\":\"b58345c5e0800185cb4229fa331db54e\",\"descriptor\":\"Shanoy Sinclair (101762771)\"},{\"id\":\"101807990\",\"wid\":\"5f93330cc816010ac02af82dd70e2aca\",\"descriptor\":\"Romone Dawes (101807990)\"},{\"id\":\"101769638\",\"wid\":\"3db0407b832301c7f443c37ddc2d58ed\",\"descriptor\":\"Shanelle Lawrence (101769638)\"},{\"id\":\"101505661\",\"wid\":\"cda2c251355b0124a2980bca394103b3\",\"descriptor\":\"Shanice Watkins (101505661)\"},{\"id\":\"101438708\",\"wid\":\"b53fba3ab8d901b12bc9a62e261fec84\",\"descriptor\":\"Rhonda Peddie (101438708)\"},{\"id\":\"101814316\",\"wid\":\"d81a93f44b3101ff01f72688301264b9\",\"descriptor\":\"Victoria Williamson (101814316)\"},{\"id\":\"101768413\",\"wid\":\"501b9f0c5da0019eb060bcd1ff1f93e5\",\"descriptor\":\"Saskia Hewitt (101768413)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363896\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Ebay-Customer-Support-Advisor--Kingston--Fulltime--2026_R1713220\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Ebay-Customer-Support-Advisor--Kingston--Fulltime--2026_R1713220\/apply\",\"job_requisition_id\":\"R1713220\"}],\"organizations\":[{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSJM\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"olgagiselle.mejia@concentrix.com\"},\"first_name\":\"Olga Giselle Mejia De Jesus (101895323)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1713220\",\"wid\":\"7c24bb32d488101aeba4313bc39b0000\",\"descriptor\":\"Ebay Customer Support Advisor (Kingston- Fulltime) 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-jamaica\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"78\",\"campaign_id\":\"30\",\"campaign_title\":\"TOT\",\"campaign_type\":\"job_application\",\"job_title\":\"TOT Customer Support Advisor (Kingston- Fulltime) 2026\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>No BPO experience required, but is a plus<\/p><p>At least 3 CXC subjects to include English Language and Mathematics<\/p><p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p><p>A clean criminal background<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>Dependable with strong attention to detail<\/p><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>Ability to work as a team member, as well as independently<\/p><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p><p><\/p>\",\"ats_external_id\":\"R1711672\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T19:59:03.729-04:00\",\"created_at\":\"2026-01-21T18:32:15.259-05:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMA?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"organization_reference_id\":\"CNSJM\"},\"location\":{\"city\":\"Kingston\",\"state\":null,\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"postal_code\":\"001-806-505\",\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tasheka.addison@concentrix.com\"},\"first_name\":\"Addison, Tasheka\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101763187\",\"wid\":\"23395085a8b101f8077235883d2a3edc\",\"descriptor\":\"Shanice Hart (101763187)\"},{\"id\":\"102000487\",\"wid\":\"5717d3aba36e0103999efdc856bf0000\",\"descriptor\":\"Melisa Sterling (102000487)\"},{\"id\":\"103201410\",\"wid\":\"68cd7e6e495610294e4c65f765f70000\",\"descriptor\":\"Akeem Clarke (103201410)\"},{\"id\":\"102061523\",\"wid\":\"1559f0256fe6101dbc2b08dbd10e0000\",\"descriptor\":\"Joshua Dillon (102061523)\"},{\"id\":\"101681453\",\"wid\":\"3f3ff20f3bd3017b4220b29b4c24944c\",\"descriptor\":\"Suewan Laing (101681453)\"},{\"id\":\"1093499\",\"wid\":\"c241003b6f3f01621be22b957b117dea\",\"descriptor\":\"Shanice Scarlett (1093499)\"},{\"id\":\"102348286\",\"wid\":\"b3228674b87b1019f565e1ef24310000\",\"descriptor\":\"Tasheka Addison (102348286)\"},{\"id\":\"102367279\",\"wid\":\"1179ece974261023216d953352520000\",\"descriptor\":\"Sahlia Cowan (102367279)\"},{\"id\":\"101825222\",\"wid\":\"52fd65034329019ba3dd7f74d416d73d\",\"descriptor\":\"Shaunalee Campbell-Gilpin (101825222)\"},{\"id\":\"101969277\",\"wid\":\"e11d72eb43150118be6584af19e80000\",\"descriptor\":\"Paula Lightbody (101969277)\"},{\"id\":\"101762771\",\"wid\":\"b58345c5e0800185cb4229fa331db54e\",\"descriptor\":\"Shanoy Sinclair (101762771)\"},{\"id\":\"101807990\",\"wid\":\"5f93330cc816010ac02af82dd70e2aca\",\"descriptor\":\"Romone Dawes (101807990)\"},{\"id\":\"101769638\",\"wid\":\"3db0407b832301c7f443c37ddc2d58ed\",\"descriptor\":\"Shanelle Lawrence (101769638)\"},{\"id\":\"101505661\",\"wid\":\"cda2c251355b0124a2980bca394103b3\",\"descriptor\":\"Shanice Watkins (101505661)\"},{\"id\":\"101438708\",\"wid\":\"b53fba3ab8d901b12bc9a62e261fec84\",\"descriptor\":\"Rhonda Peddie (101438708)\"},{\"id\":\"101814316\",\"wid\":\"d81a93f44b3101ff01f72688301264b9\",\"descriptor\":\"Victoria Williamson (101814316)\"},{\"id\":\"101768413\",\"wid\":\"501b9f0c5da0019eb060bcd1ff1f93e5\",\"descriptor\":\"Saskia Hewitt (101768413)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363190\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/TOT-Customer-Support-Advisor--Kingston--Fulltime--2026_R1711672\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/TOT-Customer-Support-Advisor--Kingston--Fulltime--2026_R1711672\/apply\",\"job_requisition_id\":\"R1711672\"}],\"organizations\":[{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSJM\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"olgagiselle.mejia@concentrix.com\"},\"first_name\":\"Olga Giselle Mejia De Jesus (101895323)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1711672\",\"wid\":\"765f7d98c7d6101911528c2f610d0000\",\"descriptor\":\"TOT Customer Support Advisor (Kingston- Fulltime) 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-jamaica\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"79\",\"campaign_id\":\"29\",\"campaign_title\":\"Microsoft Partner\",\"campaign_type\":\"job_application\",\"job_title\":\"MS Partner Customer Support Advisor (Kingston- Fulltime) 2026\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>No BPO experience required, but is a plus<\/p><p>At least 3 CXC subjects to include English Language and Mathematics<\/p><p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p><p>A clean criminal background<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>Dependable with strong attention to detail<\/p><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>Ability to work as a team member, as well as independently<\/p><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p><p><\/p>\",\"ats_external_id\":\"R1711673\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T19:59:06.718-04:00\",\"created_at\":\"2026-01-21T18:31:14.445-05:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOQ?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"organization_reference_id\":\"CNSJM\"},\"location\":{\"city\":\"Kingston\",\"state\":null,\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"postal_code\":\"001-806-505\",\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tasheka.addison@concentrix.com\"},\"first_name\":\"Addison, Tasheka\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101763187\",\"wid\":\"23395085a8b101f8077235883d2a3edc\",\"descriptor\":\"Shanice Hart (101763187)\"},{\"id\":\"102000487\",\"wid\":\"5717d3aba36e0103999efdc856bf0000\",\"descriptor\":\"Melisa Sterling (102000487)\"},{\"id\":\"594178\",\"wid\":\"f6358e3b3d6d01479e7e9d5400198d53\",\"descriptor\":\"Shauna-Gay Wilson (594178)\"},{\"id\":\"103201410\",\"wid\":\"68cd7e6e495610294e4c65f765f70000\",\"descriptor\":\"Akeem Clarke (103201410)\"},{\"id\":\"102061523\",\"wid\":\"1559f0256fe6101dbc2b08dbd10e0000\",\"descriptor\":\"Joshua Dillon (102061523)\"},{\"id\":\"101681453\",\"wid\":\"3f3ff20f3bd3017b4220b29b4c24944c\",\"descriptor\":\"Suewan Laing (101681453)\"},{\"id\":\"1093499\",\"wid\":\"c241003b6f3f01621be22b957b117dea\",\"descriptor\":\"Shanice Scarlett (1093499)\"},{\"id\":\"102348286\",\"wid\":\"b3228674b87b1019f565e1ef24310000\",\"descriptor\":\"Tasheka Addison (102348286)\"},{\"id\":\"102367279\",\"wid\":\"1179ece974261023216d953352520000\",\"descriptor\":\"Sahlia Cowan (102367279)\"},{\"id\":\"101825222\",\"wid\":\"52fd65034329019ba3dd7f74d416d73d\",\"descriptor\":\"Shaunalee Campbell-Gilpin (101825222)\"},{\"id\":\"101969277\",\"wid\":\"e11d72eb43150118be6584af19e80000\",\"descriptor\":\"Paula Lightbody (101969277)\"},{\"id\":\"101762771\",\"wid\":\"b58345c5e0800185cb4229fa331db54e\",\"descriptor\":\"Shanoy Sinclair (101762771)\"},{\"id\":\"101807990\",\"wid\":\"5f93330cc816010ac02af82dd70e2aca\",\"descriptor\":\"Romone Dawes (101807990)\"},{\"id\":\"101769638\",\"wid\":\"3db0407b832301c7f443c37ddc2d58ed\",\"descriptor\":\"Shanelle Lawrence (101769638)\"},{\"id\":\"101505661\",\"wid\":\"cda2c251355b0124a2980bca394103b3\",\"descriptor\":\"Shanice Watkins (101505661)\"},{\"id\":\"101438708\",\"wid\":\"b53fba3ab8d901b12bc9a62e261fec84\",\"descriptor\":\"Rhonda Peddie (101438708)\"},{\"id\":\"101814316\",\"wid\":\"d81a93f44b3101ff01f72688301264b9\",\"descriptor\":\"Victoria Williamson (101814316)\"},{\"id\":\"101768413\",\"wid\":\"501b9f0c5da0019eb060bcd1ff1f93e5\",\"descriptor\":\"Saskia Hewitt (101768413)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363103\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/MS-Partner-Customer-Support-Advisor--Kingston--Fulltime--2026_R1711673\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/MS-Partner-Customer-Support-Advisor--Kingston--Fulltime--2026_R1711673\/apply\",\"job_requisition_id\":\"R1711673\"}],\"organizations\":[{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSJM\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"olgagiselle.mejia@concentrix.com\"},\"first_name\":\"Olga Giselle Mejia De Jesus (101895323)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1711673\",\"wid\":\"597f6e148014101911c63ad6f2640000\",\"descriptor\":\"MS Partner Customer Support Advisor (Kingston- Fulltime) 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-jamaica\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"544\",\"campaign_id\":\"77\",\"campaign_title\":\"SU - VodafoneZiggo - Jaggernath Lachmonstraat\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker VodafoneZiggo (Jagernath Lachmonstraat)\",\"street\":\"Jaggernath Lachmonstraat\",\"address\":\"Jaggernath Lachmonstraat\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerker VodafoneZiggo (Jagernath Lachmonstraat)\",\"long_description\":\"<h1>Klantenservicemedewerker Vodafone Ziggo &ndash; fulltime &ndash; op locatie<\/h1>\\n<p>Ben jij thuis in internet, mobiel netwerk en interactieve tv? Vind je het oplossen van uitdagingen leuk en ben je klaar om als een game-changer aan de slag te gaan? Wij zoeken klantenservicemedewerkers voor ons VodafoneZiggo project.<\/p>\\n<h2>Wat ga je doen voor dit project?<\/h2>\\n<p>Bij VodafoneZiggo streven we naar &eacute;&eacute;n doel: klanten altijd verbonden en entertained houden. Of het nu gaat om vragen over facturatie of slimme oplossingen voor technische vragen, jij staat paraat. Je helpt Nederlandse klanten vanuit de eerste lijn, met vragen als: &ldquo;Hoe optimaliseer ik mijn smarttelevisie?&rdquo; tot &ldquo;Wat te doen als mijn tv-beeld hapert?&rdquo;<br \/><br \/><\/p>\\n<ul>\\n<li>Je begint met een <strong>full-time en betaalde training<\/strong> van 07:00 uur tot 14:30 uur.<\/li>\\n<li>We vragen een <strong>beschikbaarheid van 32-40 uur<\/strong> binnen onze openingstijden van maandag t\/m zondag tussen 04:00 uur en 16:00 uur (in de zomertijd zal dit 03:00 uur tot 16:00 uur zijn).<\/li>\\n<\/ul>\\n<h2>Wat krijg je van ons?<\/h2>\\n<ul>\\n<li>\\n<p>Een bruto uurloon van &euro;2.46 per uur (uitbetaling naar keuze in SRD of EURO).<br \/><br \/>Bij minimaal 6 maanden (aantoonbare) contactcenterervaring een hoger startloon<\/p>\\n<\/li>\\n<li>\\n<p>Reiskostenvergoeding van &euro;2.90 per werkdag<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatigheidstoelage van 50% op je uurloon, op de uren voor <br \/><br \/>06:00uur en een onregelmatigheidstoelage van 100% op je werkuren op zon- en nationale (Surinaamse) feestdagen.<\/p>\\n<\/li>\\n<li>\\n<p>Loyaliteitsbonus van &euro;50 bij 3, 6 en 12 maanden. Na een jaar indienst elke 6 maanden een loyaliteitsbonus van &euro;75<\/p>\\n<\/li>\\n<li>\\n<p>Referral bonus tot &euro;130 per aanbevolen kandidaat<\/p>\\n<\/li>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een full-time (betaald training) van 20 werkdagen<\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend training en coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering <em>(Azpas Basis, 2de klasse ligging, zilver pakket)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (1 keer per jaar uitbetaald in de maand juli) (bruto 96% van je gemiddeld bruto maandloon)<\/p>\\n<\/li>\\n<li>\\n<p>Toegang tot onze online Concentrix University&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ondersteuning van jouw mentale gezondheid via ons Employee Assistance Program WeCare<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Wat vragen wij van jou?<\/h2>\\n<ul>\\n<li>\\n<p>Minimale leeftijd van 18 jaar<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld<\/p>\\n<\/li>\\n<li>\\n<p>Goede sociale en communicatieve vaardigheden<\/p>\\n<\/li>\\n<li>\\n<p>Je hebt een goed ontwikkeld inlevingsvermogen en kunt dat inzetten in gesprekken<\/p>\\n<\/li>\\n<li>\\n<p>Uitstekende computervaardigheden<\/p>\\n<\/li>\\n<li>\\n<p>Goede typvaardigheden<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over eigen vervoer of eigen vervoersregeling naar het werk<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over een eigen smarttelefoon<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Solliciteer direct!<\/h2>\\n<p>Klaar om je carri&egrave;re een boost te geven? Solliciteer direct via de knop hieronder of stuur ons recruitmentteam een e-mail op recruitment.sr@concentrix.com. We kijken ernaar uit om samen met jou te gaan werken!<\/p>\",\"ats_external_id\":\"1765456969\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-13T01:59:06.352+02:00\",\"created_at\":\"2026-01-21T15:59:20.880+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1296\",\"campaign_id\":\"13710\",\"campaign_title\":\"Software Business Analyst I (TCF) R1697677\",\"campaign_type\":\"job_application\",\"job_title\":\"Desarrollador SAP BTP Senior\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>Estamos buscando un Consultor SAP BTP Senior para unirse a nuestro equipo de Argentina.<\/p><p>Inicialmente estar\u00e1 trabajando para uno de nuestros clientes locales.<\/p><p><\/p><p><b>Responsabilidades:<\/b><\/p><p><\/p><p>1 Desarrollo de Aplicaciones: Dise\u00f1ar, desarrollar e implementar aplicaciones empresariales utilizando SAPUI5, CAP (Java \/ NodeJS), HANA Cloud, Connectivity Service, Documents Service, Workzone, y otras tecnolog\u00edas relacionadas. Integraci\u00f3n con Success Factors y SAP S4HANA.<br \/><br \/>2 Integraci\u00f3n de Sistemas: Integrar sistemas y aplicaciones utilizando servicios de conectividad OData y APIs.<br \/><br \/>3 Optimizaci\u00f3n de Procesos: Identificar oportunidades para mejorar la eficiencia operativa a trav\u00e9s de soluciones tecnol\u00f3gicas en la plataforma SAP BTP.<br \/><br \/>4 Colaboraci\u00f3n Interdepartamental: Colaborar con otros equipos t\u00e9cnicos y de negocio para comprender los requisitos del proyecto y dise\u00f1ar soluciones efectivas.<br \/><br \/>5 Mantenimiento y Soporte: Proporcionar mantenimiento continuo y soporte t\u00e9cnico para las aplicaciones desarrolladas en la plataforma SAP BTP.<\/p><p><\/p><p><b>Requisitos:<\/b><\/p><ul><li><p>&#43;5 a\u00f1os de experiencia en el rol<\/p><\/li><li><p>S\u00f3lidos conocimientos en el back-end.<\/p><\/li><\/ul><p><b>Ofrecemos:<\/b><\/p><ul><li><p>Posici\u00f3n full time<\/p><\/li><li><p>Contrataci\u00f3n: relaci\u00f3n de dependencia \/ contractor<\/p><\/li><li><p>Prepaga primer nivel<\/p><\/li><li><p>Capacitaciones<\/p><\/li><li><p>Internet<\/p><\/li><li><p>Trabajo remoto<\/p><\/li><li><p>Otros beneficios!<\/p><\/li><\/ul><p><\/p><p>#LI-Remote #SAPBTP<\/p>\",\"ats_external_id\":\"R1697677\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"4000000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-03-27T08:53:09.301+08:00\",\"created_at\":\"2026-01-21T02:01:56.145+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzcxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Desarrollador-SAP-BTP-Senior_R1697677\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"laura.biederman@concentrix.com\"},\"first_name\":\"Biederman, Laura\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009436\",\"wid\":\"f81830f171380107b325e720f1470000\",\"descriptor\":\"Laura Biederman (102009436)\"},{\"id\":\"102009204\",\"wid\":\"f81830f171380107b2fc2c8003b70000\",\"descriptor\":\"Leonel Cafaro (102009204)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357402\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Desarrollador-SAP-BTP-Senior_R1697677\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Desarrollador-SAP-BTP-Senior_R1697677\/apply\",\"job_requisition_id\":\"R1697677\"}],\"organizations\":[{\"wid\":\"b49b565aba321049ecd3ae93a5ef0000\",\"descriptor\":\"13615 - Mercado Libre - 980003750\",\"reference_id\":\"980003750\",\"custom_reference_id\":\"980003750\",\"company_reference_id\":null},{\"wid\":\"97a3e3ce0abb1049ed2de8941d350000\",\"descriptor\":\"W0ZT6W Ml-Desarrollo Portal De Benefi\",\"reference_id\":\"W0ZT6W\",\"custom_reference_id\":\"W0ZT6W\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nicolasalberto.falanga@concentrix.com\"},\"first_name\":\"Nicol\u00e1s Alberto Falanga (102009423)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1697677\",\"wid\":\"56de5abe1f42100bc463ceb5ee030000\",\"descriptor\":\"Desarrollador SAP BTP Senior\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-7\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1297\",\"campaign_id\":\"13708\",\"campaign_title\":\"Recruiter II R1698965\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter II\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We are looking for a Recruiter 2 to join our team. Today.\\nWe are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. \\n\\nAt Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.\\nThe future team member that will love this job will lead the sourcing and recruiting efforts for all corporate teams. You will help provide high quality talent to our teams, strategically partner on interview best practices, and promote jobs to quality talent.\\n\\nReporting to the Talent Acquisition Manager, you will also build the strategic relationships with our external facing clients. Along the way you will have access to outstanding training opportunities to grow and enhance your skills and career.\",\"long_description\":\"<p><span><span><b>YOU HAVE:<\/b><\/span><\/span><\/p><ul><li><span>At least 2-3 years of solid experience in tech, volume, and support roles hiring<\/span><\/li><li><span>Experience recruiting and placing technology talent within difficult-to-fill positions (individual contributor, Senior Manager, Director and VP level searches<\/span><\/li><li><span>Knowledgeable about national talent markets, compensation, essential employers, trends &amp; employment issues<\/span><\/li><li><span>A passion for team and individual direct report development<\/span><\/li><li><span>Partner management skills<\/span><\/li><li><span>Understanding of employment law and practices<\/span><\/li><li><span>Experience optimizing the use of an ATS, such as Workday Recruiting<\/span><\/li><li><span>Experience of a high-volume, high touch recruiting environment<\/span><\/li><li><span>Can acquire top-notch referrals and identify passive candidates<\/span><\/li><li><span>Help both candidates and managers to reach the best job fit scenarios<\/span><\/li><li><span>Manage priorities and communicate with executive levels in the organization.<\/span><\/li><li><span>Goal-setting and problem solving skills<\/span><\/li><li><span>Can effect change by taking a results-oriented approach to resolving business issues and overcome challenges.<\/span><\/li><\/ul><p><br \/><span><span><b>YOU WILL:<\/b><\/span><\/span><\/p><ul><li><span>Conduct successful requisition review meetings that establish sourcing plans and set expectations with hiring managers<\/span><\/li><li><span>Understand the needs of the jobs being supported (key performance deliverables, value prop, etc.)<\/span><\/li><li><span>Knowledgeable about the cloud\/technology industry, marketing, compensation, essential players, trends &amp; employment issues<\/span><\/li><li><span>Handle multiple requisitions at any given time using a variety of tools<\/span><\/li><li><span>Meet recruiting deliverable&#39;s (candidate quality, hire target dates, time to fill, HM satisfaction)<\/span><\/li><li><span>Become a trusted talent advisor for Technology, Marketing, Finance and HR leadership<\/span><\/li><li><span>Lead assessments; help in identifying where candidates would best fit into our organization<\/span><\/li><li><span>Build selection processes; effectively use tools to accurately assess talent<\/span><\/li><li><span>Work with HR Business Partners and hiring managers to confirm hiring requirements based on team needs<\/span><\/li><li><span>Create and help implement best practices for screening, selecting and hiring new employees<\/span><\/li><li><span>Manage recruitment databases and ensure that we&#39;re following best practices for tracking each candidates journey through our applicant tracking system (ATS)<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1698965\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.232+08:00\",\"created_at\":\"2026-01-20T22:02:05.279+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzcwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Recruiter-II_R1698965\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jason.balindo@concentrix.com\"},\"first_name\":\"Balindo, Jason\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"017848\",\"wid\":\"db67be7c37fa10053b4b28bf2c910000\",\"descriptor\":\"Brian Magnayi (017848)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"102185421\",\"wid\":\"73e197c0f43c10199b6db53347470000\",\"descriptor\":\"Jass Balindo (102185421)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Mae Santiago (019102)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357424\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Recruiter-II_R1698965\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Recruiter-II_R1698965\/apply\",\"job_requisition_id\":\"R1698965\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.magnayi@concentrix.com\"},\"first_name\":\"Brian Magnayi (017848)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1698965\",\"wid\":\"7944d29300f3100bb96f43aebe710000\",\"descriptor\":\"Recruiter II\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1298\",\"campaign_id\":\"13704\",\"campaign_title\":\"Specialist, Account Manager R1698931\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Ads Account Manager\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<p>As part of Concentrix\u2019s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p><p><\/p><p>We\u2019re looking for a <b>Digital Marketing Account Manager<\/b> to join our team and support advertisers on a <b>leading global search and digital advertising platform<\/b>. In this role, you\u2019ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You\u2019ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <b>major technology company\u2019s network<\/b>, including search engines, professional networking sites, and video and display platforms.<\/p><p><\/p><p><b>You will<\/b><\/p><ul><li><p>Build and nurture relationships with both direct advertisers and agency partners.<\/p><\/li><li><p>Advise clients on advertising strategies and help them achieve their business goals.<\/p><\/li><li><p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p><\/li><li><p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p><\/li><li><p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p><\/li><li><p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions<\/p><\/li><\/ul><p><\/p><p><b>You Have <\/b><\/p><ul><li><p>Fluency in English, German, Italian, French, or Spanish<\/p><\/li><li><p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p><\/li><li><p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p><\/li><li><p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p><\/li><li><p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p><\/li><\/ul><p><\/p><p><b>You will get<\/b><\/p><ul><li><p><b>Permanent contract<\/b> \u2014 stability and security from day one.<\/p><\/li><li><p><b>Highly rewarding salary package<\/b> \u2014 designed to recognize your skills, experience, and results.<\/p><\/li><li><p><b>Quarterly sales bonus of \u20ac1000<\/b> \u2014 your performance has a direct impact.<\/p><\/li><li><p><b>International career opportunities<\/b> \u2014 grow globally through Concentrix\u2019s Mobility Program.<\/p><\/li><li><p><b>Exciting employee events<\/b> \u2014 connect, celebrate, and have fun with your team.<\/p><\/li><li><p><b>Private health and dental insurance<\/b> \u2014 starting from your fourth month.<\/p><\/li><li><p><b>Daily meal vouchers via Up Hellas card<\/b> \u2014 \u20ac3 per day, increasing to \u20ac6 per day after one year.<\/p><\/li><li><p><b>Free gym access and wellness activities<\/b> \u2014 stay active and energized.<\/p><\/li><li><p><b>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/b> \u2014 unwind, relax, and enjoy every lunch break.<\/p><\/li><\/ul><p><\/p><p><b>Full relocation support covering flights, transfers, eight weeks\u2019 accommodation, permanent housing guidance, visa and permit assistance, plus financial help for deposits and fees. <\/b><\/p><p><\/p><p><i>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/i>\u00a0<\/p><p><i>Concentrix Greece is an equal-opportunity employer<\/i>\u00a0<\/p><p><i>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p>\",\"ats_external_id\":\"R1698931\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.206+08:00\",\"created_at\":\"2026-01-20T20:02:02.253+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzcwNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Digital-Ads-Account-Manager_R1698931\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"ba3d0bd656f9101ac0b8dcf641c60000\",\"descriptor\":\"Concentrix GRC\",\"reference_id\":\"WMO04\",\"organization_reference_id\":\"WMO04\"},\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC Athens - Ilia Iliou 51\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"elissavetangeliki.baxevani@concentrix.com\"},\"first_name\":\"Baxevani, Elissavet- Angeliki\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102560342\",\"wid\":\"da7d7d2449a2101032cc39347f850001\",\"descriptor\":\"Elissavet- Angeliki Baxevani (102560342)\"},{\"id\":\"102224683\",\"wid\":\"a8ac02a61e6c100c5bd221d5fa750000\",\"descriptor\":\"Gizem Cayir Asik (102224683)\"},{\"id\":\"021237\",\"wid\":\"c1b930120ed110053cf4f12bc6600000\",\"descriptor\":\"Kate Kelly (021237)\"},{\"id\":\"102572899\",\"wid\":\"da7d7d2449a210103279c66f27820001\",\"descriptor\":\"Angelika Maros (102572899)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3228\",\"descriptor\":\"Specialist, Account Manager\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357337\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Digital-Ads-Account-Manager_R1698931\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Digital-Ads-Account-Manager_R1698931\/apply\",\"job_requisition_id\":\"R1698931\"}],\"organizations\":[{\"wid\":\"ba3d0bd656f9101ac0b8dcf641c60000\",\"descriptor\":\"Concentrix GRC\",\"reference_id\":\"WMO04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kate.kelly@concentrix.com\"},\"first_name\":\"Kate Kelly (021237)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1698931\",\"wid\":\"6d3088fdda4d100bb6749b3728e80000\",\"descriptor\":\"Digital Ads Account Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>4&#43; years working in sales or account management<\/li><li>Experience in high-volume calling<\/li><li>Previous experience with sales and customer experience<\/li><li>Enthusiasm for new technology<\/li><li>MS Office experience<\/li><li>Experience working with Salesforce.com or similar Client Relationship Management tool<\/li><li>Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences<\/li><li>Experience providing and implementing solutions when needed<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"612\",\"campaign_id\":\"22216\",\"campaign_title\":\"Advisor I, Customer Service R1667185\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Spark Place Cubao 2026\",\"street\":\"PHL Quezon City - Spark Place 3rd Flr\",\"address\":\"PHL Quezon City - Spark Place 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1107\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667185\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:30.081+08:00\",\"created_at\":\"2026-01-20T18:04:24.037+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjIxNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spark-Place-Cubao-2026_R1667185\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1107\",\"primary_location\":{\"id\":\"PH-CUB-SPARK-01\",\"wid\":\"740544c0a47f01a6aabc758e1f11af62\",\"descriptor\":\"PHL Quezon City - Spark Place 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"neilrobert.antonio@concentrix.com\"},\"first_name\":\"Antonio, Neil Robert\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101950110\",\"wid\":\"0143c866a118010fbaadac1d65f20000\",\"descriptor\":\"Eminette Kyle Reminajes - Velasquez (101950110)\"},{\"id\":\"103198795\",\"wid\":\"3d5c65b6b1d5102cd9cf689a6e200000\",\"descriptor\":\"Juliana Raquel Piojo (103198795)\"},{\"id\":\"102041857\",\"wid\":\"37361864065d101505f3ba088fdd0000\",\"descriptor\":\"Christee Anne Valenzuela (102041857)\"},{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"101439450\",\"wid\":\"2cdbe56c642501ee08e5cf76731f9a9b\",\"descriptor\":\"Luzviminda Molina (101439450)\"},{\"id\":\"101871395\",\"wid\":\"4c1c1cb5bc99017cf860fa694609a8b9\",\"descriptor\":\"Kathleen Jayne Reyes (101871395)\"},{\"id\":\"101832754\",\"wid\":\"9e0066dd1ceb013f25578cc2c21b95d1\",\"descriptor\":\"Kelsie Turgo (101832754)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"917011\",\"wid\":\"f6358e3b3d6d0197efc11ea60219b055\",\"descriptor\":\"Melbert Estrabela (917011)\"},{\"id\":\"102473145\",\"wid\":\"8845dcaeacef10366b18c31eed920000\",\"descriptor\":\"Matthew Jonas Canonizado (102473145)\"},{\"id\":\"101844030\",\"wid\":\"f9b9adf5d4b0013f62130dd9161f1d2b\",\"descriptor\":\"JP Gooco (101844030)\"},{\"id\":\"102215684\",\"wid\":\"85018d4cae2c1007bf1a2c82e0620000\",\"descriptor\":\"Roland Baldos (102215684)\"},{\"id\":\"101496750\",\"wid\":\"4578c06c60f6015643367df1f03bbf89\",\"descriptor\":\"Jocelyn Lacanaria (101496750)\"},{\"id\":\"102195311\",\"wid\":\"de6d9763df87101fa38ad88ddaaa0000\",\"descriptor\":\"Cecilio Francisco Foronda Jr (102195311)\"},{\"id\":\"101342039\",\"wid\":\"ddb5daf1f13f010976f61ec29b1fb7d1\",\"descriptor\":\"Alaiza Mae Avila (101342039)\"},{\"id\":\"102893763\",\"wid\":\"3c2a7f0d649f1018f51a7a2f8a870000\",\"descriptor\":\"Lorena Woo (102893763)\"},{\"id\":\"101754733\",\"wid\":\"6b1b277a403601354af38218d9251254\",\"descriptor\":\"Benjie Basa (101754733)\"},{\"id\":\"102054520\",\"wid\":\"e9d0745bcc4c101ac9285fe430890000\",\"descriptor\":\"Jeanne Macapagal (102054520)\"},{\"id\":\"102168213\",\"wid\":\"379ff0901a8f100dcffe87d7a1100000\",\"descriptor\":\"Chicco Ebron (102168213)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"102321056\",\"wid\":\"b0ca480fb0c4100e7c104b58c37c0000\",\"descriptor\":\"Joey Ariquez (102321056)\"},{\"id\":\"103362426\",\"wid\":\"f1da4c8dd6e8101fa75be07a0a700000\",\"descriptor\":\"Harmon Kidd Ramos (103362426)\"},{\"id\":\"103187815\",\"wid\":\"b2b83d92eeaa1029d4061b43df1b0000\",\"descriptor\":\"Janella Franzine Vitug (103187815)\"},{\"id\":\"103286022\",\"wid\":\"72c00c10ab02100943644840d5ca0000\",\"descriptor\":\"Neil Robert Antonio (103286022)\"},{\"id\":\"103356034\",\"wid\":\"22f8820a39fa101dc994741d2d530000\",\"descriptor\":\"Olima Delson (103356034)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"1058091\",\"wid\":\"9f196ba80a87010b45facbd6fd189ee2\",\"descriptor\":\"RM Onia (1058091)\"},{\"id\":\"115763\",\"wid\":\"9f196ba80a87013f5f68ff6d0819a531\",\"descriptor\":\"Maila Evangelista (115763)\"},{\"id\":\"101810044\",\"wid\":\"b265730161e40114f034fee914100ad6\",\"descriptor\":\"Paul Pelandas (101810044)\"},{\"id\":\"237528\",\"wid\":\"9f196ba80a8701402388da2f0519d66d\",\"descriptor\":\"Imelda Regalario (237528)\"},{\"id\":\"103289260\",\"wid\":\"50502e3f62701009ec525da5475b0000\",\"descriptor\":\"Elijah Reperuga (103289260)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102087431\",\"wid\":\"73a690bd31371009250e4b3209770000\",\"descriptor\":\"Rhay Anthony Lamarroza (102087431)[C]\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"102917528\",\"wid\":\"320dd1f3a6741001ee6e6da2fecb0000\",\"descriptor\":\"Gabriel Irvin Santiago (102917528)\"},{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"102103931\",\"wid\":\"6f72b4908982100ec7c94389f49c0000\",\"descriptor\":\"Alexis Escalante (102103931)\"},{\"id\":\"102073908\",\"wid\":\"6903affddc6b10032c73fa12ded90000\",\"descriptor\":\"Vilma San Luis (102073908)\"},{\"id\":\"101993975\",\"wid\":\"b518f4301ce60123fe3ec095aa650000\",\"descriptor\":\"Cristel Manalang (101993975)\"},{\"id\":\"102100493\",\"wid\":\"b0d922c9d8fb100dd4e6561d26cf0000\",\"descriptor\":\"Charlotte Anne Gayol (102100493)\"},{\"id\":\"101647029\",\"wid\":\"6ef9768a77b501487dc536c1730e4528\",\"descriptor\":\"Marlon Andrew Ilustrisimo (101647029)\"},{\"id\":\"102087429\",\"wid\":\"6fde65af0b55100924dc75a110be0000\",\"descriptor\":\"Jessalyn Paglinawan (102087429)[C]\"},{\"id\":\"102856930\",\"wid\":\"8ad28f685747100a2d6d9131cd590000\",\"descriptor\":\"Marigold Palomo (102856930)\"},{\"id\":\"102058729\",\"wid\":\"19637804ed51101ca4db737de49d0000\",\"descriptor\":\"Jona Capispisan (102058729)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"102087426\",\"wid\":\"0f9a4f46a5c9100924a34a1ac95f0000\",\"descriptor\":\"Roselle Cajes (102087426)[C]\"},{\"id\":\"102086287\",\"wid\":\"b02da584014810084f45df3764780000\",\"descriptor\":\"Chelcy Navarro (102086287)\"},{\"id\":\"101368380\",\"wid\":\"d4bb871ccbd901255a4979324335ed5d\",\"descriptor\":\"Jhen Tubig (101368380)\"},{\"id\":\"103523876\",\"wid\":\"597f6e148014101849f7e8bb9e340000\",\"descriptor\":\"Mikaella Jayne Bagay (103523876)\"},{\"id\":\"1042444\",\"wid\":\"f6358e3b3d6d01e9098fe996ff18c5d4\",\"descriptor\":\"Monique Bernadette Tibayan (1042444)\"},{\"id\":\"101825827\",\"wid\":\"0a214dca1b450163bd6f2e9e16173cbf\",\"descriptor\":\"Mikaela Pardalis (101825827)\"},{\"id\":\"103297053\",\"wid\":\"cd52ff2d455f100c169b5f8e6bae0000\",\"descriptor\":\"Joanne Gregorio (103297053)\"},{\"id\":\"102049298\",\"wid\":\"0064bd6ead2b1018a0b5087233820000\",\"descriptor\":\"Hannilyn Mae Manipol (102049298)\"},{\"id\":\"101050081\",\"wid\":\"53bf80cbf79c103379691234fa3d78e1\",\"descriptor\":\"Ray Vincent Morallos (101050081)\"},{\"id\":\"102472862\",\"wid\":\"bf982863280b1036611c7a8366b30000\",\"descriptor\":\"Rey Ezekiel Nicolas (102472862)\"},{\"id\":\"1082132\",\"wid\":\"9f196ba80a8701457eeedf9c0519e079\",\"descriptor\":\"Rotheza Luminario (1082132)\"},{\"id\":\"102136921\",\"wid\":\"2d41b9e51cee101b4518457c89660000\",\"descriptor\":\"Nicole Arlegui (102136921)\"},{\"id\":\"102018127\",\"wid\":\"d1f6510f7c22010a3e2381d9e8290000\",\"descriptor\":\"Charisma Reyes (102018127)\"},{\"id\":\"101507386\",\"wid\":\"1c3928bd731601b4b4e8d905b2231c8e\",\"descriptor\":\"Daniel Bautista (101507386)\"},{\"id\":\"101846240\",\"wid\":\"f023b2910ffb01920271c54baa1ffbe0\",\"descriptor\":\"Michael JR Macatangay (101846240)\"},{\"id\":\"580513\",\"wid\":\"9f196ba80a8701b5e2611663071902de\",\"descriptor\":\"Marvin Chavez (580513)\"},{\"id\":\"054278\",\"wid\":\"9f196ba80a87011d60e2f7c10619dbf6\",\"descriptor\":\"Ma. Antonette Mendoza (054278)\"},{\"id\":\"101986369\",\"wid\":\"f079842877020120e1403b86525f0000\",\"descriptor\":\"Joebert Francisco (101986369)\"},{\"id\":\"101343641\",\"wid\":\"191daf8bf89e01bdf20690d55b074eef\",\"descriptor\":\"Ceyna Marie Tiozon-Santos (101343641)\"},{\"id\":\"103293943\",\"wid\":\"1fe88c0a6fbc100b74b793f48a9b0000\",\"descriptor\":\"Nerf Vein Detecio (103293943)\"},{\"id\":\"510068\",\"wid\":\"9f196ba80a8701983d6bd51808197304\",\"descriptor\":\"Roldan Bonifacio (510068)\"},{\"id\":\"103488029\",\"wid\":\"ba36519dc2dc100b6ed224bbc5fc0000\",\"descriptor\":\"Carl Virdijo (103488029)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"102108390\",\"wid\":\"dc28d59c523f101064fa8fff34440000\",\"descriptor\":\"Pamela Frances Vallejos (102108390)\"},{\"id\":\"102136917\",\"wid\":\"31848f32688e101b449718dee9a60000\",\"descriptor\":\"James Louwen Fragata (102136917)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357363\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spark-Place-Cubao-2026_R1667185\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spark-Place-Cubao-2026_R1667185\/apply\",\"job_requisition_id\":\"R1667185\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"marco.soriano@concentrix.com\"},\"first_name\":\"Mac Soriano (102229215)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667185\",\"wid\":\"72284790795c102b9dc274249c220000\",\"descriptor\":\"Customer Service Advisor - Spark Place Cubao 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"613\",\"campaign_id\":\"22213\",\"campaign_title\":\"Advisor I, Customer Service R1698855\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - service client\",\"street\":\"DZA Alger - Cit\u00e9 Bois des Cars 2 16 bis, Dely Brahim\",\"address\":\"DZA Alger - Cit\u00e9 Bois des Cars 2 16 bis, Dely Brahim\",\"city\":\"Alger\",\"state\":\"Algiers\",\"postal_code\":\"16000\",\"region\":null,\"country\":\"Algeria\",\"short_description\":\"\",\"long_description\":\"<div><div><p><b><span>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! &#x1f31f;<\/span><\/b><span><span>\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Qui sommes-nous ?<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Concentrix<\/span><span><span>\u00a0<\/span>est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Votre mission en tant que Conseiller<span>\u00a0<\/span><\/span><span>client<span>\u00a0<\/span><\/span><span>francophone<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>En tant que Conseiller Client<span>\u00a0<\/span><\/span><span>francophone<\/span><span>, vous jouerez un r\u00f4le essentiel en :<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>R\u00e9pondre aux appels entrants des clients pour les assister dans l\u2019utilisation des produits et services.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Diagnostiquer et r\u00e9soudre les probl\u00e8mes techniques en guidant les clients \u00e9tape par \u00e9tape.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Assurer un suivi efficace des demandes clients pour garantir leur satisfaction.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Contacter les clients pour leur proposer des offres adapt\u00e9es \u00e0 leurs besoins.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Argumenter et convaincre en mettant en avant les avantages des produits et services.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Assurer la r\u00e9tention des clients en proposant des solutions adapt\u00e9es \u00e0 leurs attentes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Garantir une exp\u00e9rience client fluide et positive en appliquant les proc\u00e9dures internes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Travailler en collaboration avec les autres services pour une prise en charge efficace des demandes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Respecter les objectifs de qualit\u00e9 et de performance d\u00e9finis par l\u2019entreprise.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Ce que nous vous offrons\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Chez<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span>, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Contrat \u00e0 dur\u00e9e ind\u00e9termin\u00e9\u202f:<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>E<\/span><span>n vous offrant une stabilit\u00e9 d\u2019emploi gr\u00e2ce \u00e0 un contrat sans limite de dur\u00e9e<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Transport assur\u00e9\u202f:<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>Vous permettant<span>\u00a0<\/span><\/span><span>de<span>\u00a0<\/span><\/span><span>vous<\/span><span><span>\u00a0<\/span>rendre sur<span>\u00a0<\/span><\/span><span>votre<\/span><span><span>\u00a0<\/span>lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><b><span>Formation qualifiante\u202f:<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>P<\/span><span>ermet de d\u00e9velopper les comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Un environnement de travail dynamique<\/span><\/b><span><span><span>\u00a0<\/span>:<\/span><span><span>\u00a0<\/span><\/span><span>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Le profil de nos Game-<\/span><span>Changers<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Nous recherchons des talents qui :<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/span><\/b><span><span>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Poss\u00e8dent un excellent sens de la communication<\/span><\/b><span><span>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Ma\u00eetrisent les outils digitaux<span>\u00a0<\/span><\/span><\/b><span><span>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/span><\/b><span><span><span>\u00a0<\/span>et sont passionn\u00e9s par la satisfaction client.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Notre processus de recrutement<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Tests en ligne (1h)<\/span><\/b><span><span><span>\u00a0<\/span>:<span>\u00a0<\/span><\/span><span>Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un<span>\u00a0<\/span><\/span><span>email<\/span><span><span>\u00a0<\/span>vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>\u00c9change t\u00e9l\u00e9phonique<\/span><\/b><span><span><span>\u00a0<\/span>: Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement<span>\u00a0<\/span><\/span><span>pour d\u00e9couvrir<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span><span>\u00a0<\/span>et confirmer l\u2019ad\u00e9quation de votre profil.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Entretien en pr\u00e9sentiel<\/span><\/b><span><span><span>\u00a0<\/span>: Une discussion approfondie pour valider vos comp\u00e9tences<span>\u00a0<\/span><\/span><span>et aligner vos ambitions avec notre culture.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Pr\u00eat \u00e0 relever le d\u00e9fi ?<span>\u00a0<\/span><\/span><\/b><span><span>Rejoignez l\u2019aventure<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span>, l\u00e0 o\u00f9 innovation et excellence se rencontrent !<\/span><\/span><b><span><span>\u00a0<\/span>&#x1f680;<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div>\",\"ats_external_id\":\"R1698855\",\"location\":\"Alger, Algiers\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:30.059+08:00\",\"created_at\":\"2026-01-20T16:04:34.874+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjIxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DZA-Alger---Cit-Bois-des-Cars-2-16-bis-Dely-Brahim\/Conseiller-Client---Rception-d-appels--Alger---Franais_R1698855\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"13c025f5e1b2101ac0bbc022fbef0000\",\"descriptor\":\"SPA Concentrix Alg\u00e9rie\",\"reference_id\":\"WDZ01\",\"organization_reference_id\":\"WDZ01\"},\"location\":{\"city\":\"Alger\",\"state\":\"Algiers\",\"country\":{\"wid\":\"9e616caff5b1480aab04f1ce22d7e7d4\",\"iso2\":\"DZ\",\"iso3\":\"DZA\",\"descriptor\":\"Algeria\",\"iso_numeric\":\"12\"},\"postal_code\":\"16000\",\"primary_location\":{\"id\":\"DZ-ALG-CITEB-01\",\"wid\":\"0ee2e7446272101d479fd4c6ce8f0000\",\"descriptor\":\"DZA Alger - Cit\u00e9 Bois des Cars 2 16 bis, Dely Brahim\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"aminabadia.hermez@concentrix.com\"},\"first_name\":\"Hermez, Amina Badia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102556942\",\"wid\":\"da7d7d2449a2101032e07ec9f8e10000\",\"descriptor\":\"Amina Badia Hermez (102556942)\"},{\"id\":\"102569417\",\"wid\":\"da7d7d2449a2101032940a4a10160000\",\"descriptor\":\"Imane Sbai (102569417)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357262\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DZA-Alger---Cit-Bois-des-Cars-2-16-bis-Dely-Brahim\/Conseiller-Client---Rception-d-appels--Alger---Franais_R1698855\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DZA-Alger---Cit-Bois-des-Cars-2-16-bis-Dely-Brahim\/Conseiller-Client---Rception-d-appels--Alger---Franais_R1698855\/apply\",\"job_requisition_id\":\"R1698855\"}],\"organizations\":[{\"wid\":\"13c025f5e1b2101ac0bbc022fbef0000\",\"descriptor\":\"SPA Concentrix Alg\u00e9rie\",\"reference_id\":\"WDZ01\",\"custom_reference_id\":null,\"company_reference_id\":\"WDZ01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"aminabadia.hermez@concentrix.com\"},\"first_name\":\"Amina Badia Hermez (102556942)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1698855\",\"wid\":\"43fa6b20f579100baaa246410fcb0000\",\"descriptor\":\"Conseiller client (F\/H) - service client\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"365\",\"campaign_id\":\"601\",\"campaign_title\":\"VW | Greek | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer service specialist in the automotive industry with Greek\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\"><strong>Your responsibilities:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customer inquiries via phone, chat, and email, representing <strong>Volkswagen Group<\/strong> with professionalism and enthusiasm.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with colleagues to enhance the overall customer experience.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Staying updated on <strong>Volkswagen Group&rsquo;s<\/strong> latest offerings, policies, and services to provide customers with accurate and timely information.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exhibit warmth and enthusiasm in every customer interaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>Our requirements:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>1+ years of experience in a call center or customer service role, preferably in the automotive industry.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong communication skills, with a minimum C1 level in Greek.<\/p>\\n<\/li>\\n<li>Very good knowledge of English language, minimum B2 level for internal communication, documentation &amp; training.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Excited about the opportunity to contribute to Volkswagen's continued success and growth in the automotive sector.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to stay composed, tactful, and solution-focused when interacting with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong attention to detail and organizational skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent problem-solving skills and a creative, solution-oriented mindset.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A passion for continuous learning and adapting to new technologies and processes at <strong>Volkswagen Group.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<h2>Desired:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experience with luxury brands<\/strong> and high-end customer relationships, particularly in the automotive sector.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Familiarity with CRM systems<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Interest in the automotive industry<\/strong>, with a passion for cars and<strong> Volkswagen Group&rsquo;s <\/strong>cutting-edge technology.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2><strong>What we offer:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Remote work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive benefits package, including a benefits system (MyBenefit), private healthcare, and life insurance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stable full-time employment based on an employment contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Receive fully paid training to ensure you&rsquo;re fully prepared for customer interactions, with continuous learning opportunities to grow your skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Grow your career while contributing to the future of luxury automotive experiences with<strong> Volkswagen Group.<\/strong><\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"787415554\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"6000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:30:03.864+01:00\",\"created_at\":\"2026-01-20T11:33:34.661+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"366\",\"campaign_id\":\"600\",\"campaign_title\":\"VW | Swedish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer service specialist in the automotive industry with Swedish\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Your responsibilities: \u200b<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customer inquiries via phone, chat, and email, representing <strong>Volkswagen Group<\/strong> with professionalism and enthusiasm.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with colleagues to enhance the overall customer experience.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Staying updated on <strong>Volkswagen Group&rsquo;s<\/strong> latest offerings, policies, and services to provide customers with accurate and timely information.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exhibit warmth and enthusiasm in every customer interaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Our requirements:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>1+ years of experience in a call center or customer service role, preferably in the automotive industry.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong communication skills, with a minimum C1 level in Swedish.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good knowledge of English language, minimum B2 level for internal communication, documentation &amp; training.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Excited about the opportunity to contribute to Volkswagen's continued success and growth in the automotive sector.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to stay composed, tactful, and solution-focused when interacting with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong attention to detail and organizational skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent problem-solving skills and a creative, solution-oriented mindset.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A passion for continuous learning and adapting to new technologies and processes at <strong>Volkswagen Group.<\/strong><br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>Desired:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experience with luxury brands<\/strong> and high-end customer relationships, particularly in the automotive sector.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Familiarity with CRM systems<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Interest in the automotive industry<\/strong>, with a passion for cars and<strong> Volkswagen Group&rsquo;s <\/strong>cutting-edge technology.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2><strong>What we offer:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Remote work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive benefits package, including a benefits system (MyBenefit), private healthcare, and life insurance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stable full-time employment based on an employment contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Receive fully paid training to ensure you&rsquo;re fully prepared for customer interactions, with continuous learning opportunities to grow your skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Grow your career while contributing to the future of luxury automotive experiences with<strong> Volkswagen Group<\/strong><\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"1525549547\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"9800\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:30:03.837+01:00\",\"created_at\":\"2026-01-20T11:28:38.532+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDA?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"367\",\"campaign_id\":\"588\",\"campaign_title\":\"AboutYou \/ Czech \/ WAH in Slovakia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Czech - popular online shop \",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Slovakia\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the&nbsp;Slovak&nbsp;branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Answer calls (only inbound, no tele-marketing) and reply to e-mails from customers in<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\"> Czech <\/span>language<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Help customers with their registration, profile settings, orders, delivery, returns and<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Solve claims (lost package, damaged goods, partial returns, etc.)<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Enter and&nbsp;maintain&nbsp;data up-to date in internal database; work with ticketing system<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">We work in shifts according to schedule:<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"-\\\" data-font=\\\"Aptos\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Monday - Friday - 08:00 - 16:30 OR 11:30 - 20:00<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"-\\\" data-font=\\\"Aptos\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Saturday and bank holidays 09:00-18:00<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Weekly hours: 38,75<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Requirements:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fluent Czech written and spoken - intermediate English<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Computer literacy, able to learn quickly<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Multitasking, active listening, customer oriented<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Remote work - internet speed at 25 Mbps\/download minimum<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an&nbsp;additional&nbsp;allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect and<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">collaboration<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"14\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"15\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"2578801988\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-11T22:56:54.974+01:00\",\"created_at\":\"2026-01-19T13:44:08.433+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"368\",\"campaign_id\":\"579\",\"campaign_title\":\"HPE \/ Czech \/ Prague - flexible\",\"campaign_type\":\"job_application\",\"job_title\":\"Business development representative with Czech language\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"228\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">Responsibilities<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Phone-call follow-up marketing campaigns<\/li>\\n<li>Focusing on commercial customers<\/li>\\n<li>Email and social media campaigns to prospect and existing commercial clients<\/li>\\n<li>Profiling and the need to identify prospect companies and lead to support sales results<\/li>\\n<li>Maintain high-quality leads and contacts, ensuring their input into CRM systems<\/li>\\n<li>Nurture of existing leads and client's database<\/li>\\n<li>Sales and Marketing Department in the Lead Generation Process<\/li>\\n<li>Daily work with databases from Country Marketing, Sales, Pre-sales teams for profiling, leads creation<\/li>\\n<li>New contacts creation in CRM<\/li>\\n<li>Report results to the Supervisor<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"26687\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">Requirements<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Energetic, focused, goal-oriented personality<\/li>\\n<li>Keen interest in sales development<\/li>\\n<li>Good communication skills and interest in existing and prospective clients<\/li>\\n<li>Experience working on the phone<\/li>\\n<li>Enthusiastic about getting new people and the needs of the company<\/li>\\n<li>Basic knowledge of Office Package, usage of social media and phone conversation<\/li>\\n<li>Native Czech and Intermediate English (written and spoken)<\/li>\\n<li>Basic knowledge of IT environment and client portfolio<\/li>\\n<li>Telemarketing \/ Sales Experience is a&nbsp;plus<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-recent-on-screen347315_747=\\\"29057\\\" data-gtm-vis-first-on-screen347315_747=\\\"29057\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">Offer<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Competitive Salary<\/li>\\n<li>Daily use of foreign languages<\/li>\\n<li>Extensive Training and Development Program for Products, Tools and Processes<\/li>\\n<li>25 Days Of Holiday<\/li>\\n<li>Meal vouchers at the value of 123.90 CZK for every working day of each month<\/li>\\n<li>benefit card (1.940 CZK monthly)<\/li>\\n<li>Multisport card<\/li>\\n<li>Fresh fruit and refreshments in the office<\/li>\\n<li>Interactive activities: team building, company parties, sports, etc.<\/li>\\n<li>Opportunity to develop a&nbsp;career within a&nbsp;multinational environment<\/li>\\n<\/ul>\",\"ats_external_id\":\"212862069\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"37000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-03-13T10:04:24.649+01:00\",\"created_at\":\"2026-01-19T13:23:17.749+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nzk?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"369\",\"campaign_id\":\"571\",\"campaign_title\":\"HP Inc \/ Polish \/ Prague - flexible\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative for IT with Polish\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Are you willing to get a&nbsp;strong experience in the inside sales? Do you have the interest in IT and you would like to be a&nbsp;part of a&nbsp;dynamic and multinational team in Prague?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Then apply today!<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">We are providing outsourced inside sales services to market leader IT vendors and constantly looking for talents from multiple countries.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">We are looking for an ambitious, enthusiastic professional to fill the&nbsp;<strong>position of ISR (Inside Sales Representative) with POLISH language.<\/strong>&nbsp;This is an excellent opportunity for individuals seeking B2B sales career within the global player in the IT Industry with the possibility of personal development that could set a&nbsp;great start for your career. Working closely with business partners and the diverse team on site will make your daily work more interesting without the boring routine.<\/p>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"1656\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">Responsibilities<strong>:<\/strong><\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Assigned customer portfolio to manage and drive their purchasing via consultative selling<\/li>\\n<li>Proactively do calling to all assigned existing customers and new prospective clients (hunting) and generating pipeline and incremental business on both<\/li>\\n<li>Providing an accurate forecast for the open and closed pipeline, and cooperating with other functions (Pre-Sales, Management, Pricing, Partner Managers, Filed Sales) to ensure smooth flow of the Business<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"5243\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\"><strong>Requirements:<\/strong><\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Previous<strong>&nbsp;B2B sales experience<\/strong><\/li>\\n<li>Proven track of records in KPIs and Sales Achievements<\/li>\\n<li>A&nbsp;winning attitude and competitive nature<\/li>\\n<li>Strong in communication and proactive approach to customers<\/li>\\n<li>Ability to set priorities based on the customer, Quota and KPI objectives<\/li>\\n<li>Ability to work under stress, handle unique situations and work in the team<\/li>\\n<li>Basic IT knowledge and orientation on IT market<\/li>\\n<li>Native Polish language and strong English both in oral and written form<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-recent-on-screen347315_747=\\\"5792\\\" data-gtm-vis-first-on-screen347315_747=\\\"5792\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">We offer<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Meal vouchers<\/li>\\n<li>Tasty Coffee&amp;Tea<\/li>\\n<li>Fresh fruit and refreshments in the workplace<\/li>\\n<li>Multisport card<\/li>\\n<li>Daily use of foreign languages, especially English<\/li>\\n<li>Great referral bonus<\/li>\\n<li>Game corners, relaxation zones and terraces (for smokers and non-smokers), fully equipped kitchenettes<\/li>\\n<li>Around the building, there are plenty of restaurants that are also vegan-friendly<\/li>\\n<li>A&nbsp;team that is fair and human at all times, including corporate governance<\/li>\\n<li>Close to public transport (Metro Bud\u011bjovick&aacute;)<\/li>\\n<li>Fitness center and park nearby<\/li>\\n<li>Opportunity to develop a&nbsp;career within a&nbsp;multinational environment<\/li>\\n<\/ul>\",\"ats_external_id\":\"4083909793\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"37000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-03-13T10:01:53.845+01:00\",\"created_at\":\"2026-01-19T13:07:59.804+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"370\",\"campaign_id\":\"568\",\"campaign_title\":\"HP Inc \/ English \/ Prague - flexible\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative \u2013 IT | International B2B Sales\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you enjoy sales, technology, and working with international clients? Would you like to start or grow your career in B2B IT sales within a&nbsp;global company?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Join our team as an Inside Sales Representative and work with leading IT vendors while developing your sales skills in a&nbsp;dynamic and multicultural environment.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">This role is a&nbsp;great opportunity for ambitious professionals who want to gain experience in consultative sales, account management, and the IT industry.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>What will you do?<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Manage and develop relationships with your assigned portfolio of business customers<\/li>\\n<li>Proactively contact existing clients and new prospects to identify new opportunities<\/li>\\n<li>Drive sales growth through consultative selling and customer engagement<\/li>\\n<li>Build and maintain a&nbsp;strong sales pipeline and track business opportunities<\/li>\\n<li>Provide sales forecasts and updates on ongoing deals<\/li>\\n<li>Cooperate with internal teams (Pre-Sales, Pricing, Management, Partner Managers, Field Sales) to ensure smooth business operations<\/li>\\n<li>Identify new business opportunities and help expand the customer portfolio<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>What we are looking for<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Previous experience in B2B sales or inside sales<\/li>\\n<li>Strong communication and negotiation skills<\/li>\\n<li>Proactive approach and motivation to achieve sales targets<\/li>\\n<li>Ability to manage priorities and work with sales KPIs<\/li>\\n<li>Interest in technology and the IT market<\/li>\\n<li>Ability to work in a&nbsp;dynamic, international team<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Language requirements<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li><strong>English<\/strong>&nbsp;&ndash; professional level (required)<\/li>\\n<li>Knowledge of one of the following languages is a&nbsp;strong advantage:<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Greek<\/strong><br \/><strong>Romanian<\/strong><br \/><strong>Bulgarian<\/strong><br \/><strong>Croatian<\/strong><br \/><strong>Slovenian<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>What we offer<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Opportunity to build a&nbsp;career in international IT sales<\/li>\\n<li>Daily use of foreign languages in a&nbsp;multinational environment<\/li>\\n<li>Attractive performance-based bonuses<\/li>\\n<li>Referral bonus for recommending new colleagues<\/li>\\n<li>Benefits<\/li>\\n<li>Meal vouchers<\/li>\\n<li>Benefit card<\/li>\\n<li>Multisport card<\/li>\\n<li>Educational courses and professional training<\/li>\\n<li>Career growth opportunities within a&nbsp;global company<\/li>\\n<li>Workplace perks<\/li>\\n<li>Modern offices in Prague &ndash; Brumlovka<\/li>\\n<li>Excellent transport accessibility (Metro Bud\u011bjovick&aacute;)<\/li>\\n<li>Coffee, tea, fruit, and refreshments available in the office<\/li>\\n<li>Relaxation zones, game corners, and terraces<\/li>\\n<li>Many restaurants and caf&eacute;s nearby (including vegan options)<\/li>\\n<li>Fitness center and park close to the office<\/li>\\n<\/ul>\",\"ats_external_id\":\"3550605049\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"37000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-03-13T10:15:19.601+01:00\",\"created_at\":\"2026-01-19T13:04:19.412+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"371\",\"campaign_id\":\"567\",\"campaign_title\":\"HP Inc \/ Czech \/ Prague - flexible\",\"campaign_type\":\"job_application\",\"job_title\":\"Partner Business Manager s \u010de\u0161tinou\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Chce&scaron; posunout svou kari&eacute;ru v&nbsp;sales? Neboj&iacute;&scaron; se v&yacute;zev, m&aacute;&scaron; tah na branku a&nbsp;bav&iacute; t\u011b pr&aacute;ce v&nbsp;mezin&aacute;rodn&iacute;m prost\u0159ed&iacute;?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Pak pro tebe m&aacute;me skv\u011blou p\u0159&iacute;le\u017eitost vstoupit do sv\u011bta IT a&nbsp;dlouhodob\u011b v&nbsp;n\u011bm r\u016fst.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Na pozici Inside Business Partner Manager bude&scaron; zodpov\u011bdn&yacute;\/&aacute; za sv\u011b\u0159en&eacute; portfolio partner\u016f a&nbsp;r\u016fst jejich prodej\u016f. Stane&scaron; se jejich kl&iacute;\u010dov&yacute;m kontaktem a&nbsp;partnerem pro r\u016fst.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\u2e3b<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Co bude tv&yacute;m &uacute;kolem<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/>&bull; Spr&aacute;va a&nbsp;rozvoj portfolia obchodn&iacute;ch partner\u016f s&nbsp;c&iacute;lem dosahovat meziro\u010dn&iacute;ho r\u016fstu (YoY)<br \/>&bull; Porozum\u011bn&iacute; trhu partner\u016f a&nbsp;konkuren\u010dn&iacute;mu prost\u0159ed&iacute;<br \/>&bull; Pravideln&aacute; a&nbsp;proaktivn&iacute; komunikace s&nbsp;partnery (telefonicky, online)<br \/>&bull; Vyhled&aacute;v&aacute;n&iacute; nov&yacute;ch obchodn&iacute;ch p\u0159&iacute;le\u017eitost&iacute;, pr&aacute;ce s&nbsp;cenotvorbou a&nbsp;veden&iacute; partnera cel&yacute;m obchodn&iacute;m cyklem<br \/>&bull; &Scaron;kolen&iacute; partner\u016f na nov&eacute; produkty, \u0159e&scaron;en&iacute; a&nbsp;funkcionality<br \/>&bull; V\u010dasn&aacute; a&nbsp;profesion&aacute;ln&iacute; komunikace s&nbsp;resellery (telefon, e-mail)<br \/>&bull; Budov&aacute;n&iacute; dlouhodob&yacute;ch vztah\u016f, loajality a&nbsp;rozvoj partnersk&yacute;ch kompetenc&iacute; a&nbsp;certifikac&iacute;<br \/>&bull; Kontrola pln\u011bn&iacute; po\u017eadavk\u016f partnersk&eacute;ho programu (technick&eacute;\/obchodn&iacute; certifikace, obratov&eacute; c&iacute;le)<br \/>&bull; Forecasting, sledov&aacute;n&iacute; v&yacute;konu partner\u016f a&nbsp;pr&aacute;ce s&nbsp;intern&iacute;mi n&aacute;stroji<br \/>&bull; Monitoring marketingov&yacute;ch aktivit partner\u016f, co-marketingu a&nbsp;n&aacute;vratnosti investic (ROI)<br \/>&bull; Registrace a&nbsp;onboarding IT reseller\u016f do partnersk&eacute;ho programu<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\u2e3b<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Koho hled&aacute;me<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/>&bull; Rodil&eacute;ho mluv\u010d&iacute;ho \u010de&scaron;tiny a&nbsp;plynulou znalost angli\u010dtiny<br \/>&bull; V&yacute;born&eacute; komunika\u010dn&iacute; schopnosti (&uacute;stn&iacute; i&nbsp;p&iacute;semn&eacute;)<br \/>&bull; Zku&scaron;enosti s&nbsp;obchodem, ide&aacute;ln\u011b B2B<br \/>&bull; Pozitivn&iacute; p\u0159&iacute;stup, orientaci na c&iacute;le a&nbsp;v&yacute;sledky<br \/>&bull; Samostatnost i&nbsp;schopnost t&yacute;mov&eacute; spolupr&aacute;ce<br \/>&bull; Schopnost pracovat na &uacute;kolech s&nbsp;minim&aacute;ln&iacute;m veden&iacute;m<br \/>&bull; Flexibilitu p\u0159i stanovov&aacute;n&iacute; priorit<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\u2e3b<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Co ti nab&iacute;z&iacute;me<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/>&bull; 25 dn&iacute; pln\u011b hrazen&eacute; dovolen&eacute;<br \/>&bull; Stravenkov&yacute; pau&scaron;&aacute;l (123,90 CZK \/ pracovn&iacute; den)<br \/>&bull; Benefitn&iacute; karta (1 940 CZK m\u011bs&iacute;\u010dn\u011b)<br \/>&bull; Skv\u011blou k&aacute;vu a&nbsp;\u010daj, \u010derstv&eacute; ovoce a&nbsp;ob\u010derstven&iacute; na pracovi&scaron;ti<br \/>&bull; Multisport kartu<br \/>&bull; Ka\u017edodenn&iacute; vyu\u017eit&iacute; ciz&iacute;ch jazyk\u016f (zejm&eacute;na angli\u010dtiny)<br \/>&bull; Hern&iacute; koutky, relax z&oacute;ny, terasy (pro ku\u0159&aacute;ky i&nbsp;neku\u0159&aacute;ky) a&nbsp;pln\u011b vybaven&eacute; kuchy\u0148ky<br \/>&bull; V&nbsp;okol&iacute; kancel&aacute;\u0159&iacute; &scaron;irok&yacute; v&yacute;b\u011br restaurac&iacute;, v\u010detn\u011b vegan-friendly<br \/>&bull; F&eacute;rov&yacute; a&nbsp;lidsk&yacute; t&yacute;m s&nbsp;d\u016frazem na etiku a&nbsp;corporate governance<br \/>&bull; Skv\u011blou dostupnost MHD (metro Bud\u011bjovick&aacute;)<br \/>&bull; Fitness centrum nebo park v&nbsp;doch&aacute;zkov&eacute; vzd&aacute;lenosti<br \/>&bull; Teambuildingy, firemn&iacute; akce, sportovn&iacute; aktivity<br \/>&bull; Mo\u017enost kari&eacute;rn&iacute;ho r\u016fstu v&nbsp;mezin&aacute;rodn&iacute;m prost\u0159ed&iacute;<\/p>\",\"ats_external_id\":\"1075365911\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"37000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-03-10T11:06:37.533+01:00\",\"created_at\":\"2026-01-19T12:58:13.764+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"372\",\"campaign_id\":\"561\",\"campaign_title\":\"Skoda \/ Czech \/ onsite Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Z\u00e1kaznick\u00e1 podpora pro \u0160koda Auto \u010cR projekt s \u010de\u0161tinou\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div class=\\\"mb-1000\\\">\\n<div class=\\\"mb-900\\\" data-test=\\\"jd-header-text\\\">&nbsp;<\/div>\\n<\/div>\\n<div class=\\\"RichContent mb-1400\\\" data-jobad=\\\"body\\\" data-test=\\\"jd-body-richtext\\\">\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>&sbquo;&sbquo;Pot\u0159ebuji pomoc, moje auto nestartuje, moje auto je rozbit&eacute; v&nbsp;zahrani\u010d&iacute; &ndash; co m&aacute;m d\u011blat?&lsquo;&lsquo;<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><em>V&iacute;te, jak pomoci v&nbsp;takov&yacute;ch situac&iacute;ch? P\u0159ipojte se k&nbsp;na&scaron;emu t&yacute;mu v&nbsp;projektu&nbsp;<strong>&Scaron;koda Auto \u010cR<\/strong>.<\/em><\/p>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"530\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\"><strong>N&aacute;pl\u0148 pr&aacute;ce:<\/strong><\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Komunikace se z&aacute;kazn&iacute;ky a&nbsp;z&aacute;jemci o&nbsp;produkty &Scaron;koda<\/li>\\n<li>Efektivn&iacute; vy\u0159izov&aacute;n&iacute; e-mailov&yacute;ch po\u017eadavk\u016f<\/li>\\n<li>Klasifikace a&nbsp;\u0159e&scaron;en&iacute; st&iacute;\u017enost&iacute; a&nbsp;reklamac&iacute;<\/li>\\n<li>Komunikace s&nbsp;prodejn&iacute; a&nbsp;servisn&iacute; s&iacute;t&iacute; &Scaron;koda Auto<\/li>\\n<li>Poskytov&aacute;n&iacute; produktov&eacute;ho poradenstv&iacute; a&nbsp;asisten\u010dn&iacute;ch slu\u017eeb<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"3395\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\"><strong>Po\u017eadavky:<\/strong><\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>\u010cesk&yacute; rodil&yacute; mluv\u010d&iacute;<\/li>\\n<li>Anglick&yacute; jazyk &ndash; &uacute;rove\u0148 B2<\/li>\\n<li>Z&aacute;jem o&nbsp;automobilov&yacute; pr\u016fmysl<\/li>\\n<li>Schopnost pracovat na sm\u011bny<\/li>\\n<li>Praxe v&nbsp;call-centru 2 roky<\/li>\\n<li><strong>n&aacute;stup za\u010d&aacute;tek &uacute;nora<\/strong><\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"4091\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\"><strong>Plat:<\/strong><\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Fixn&iacute; mzda: 35 000 K\u010d<\/li>\\n<li>KPI bonus: 3 000 K\u010d<\/li>\\n<li>P\u0159&iacute;platky za pr&aacute;ci o&nbsp;v&iacute;kendech a&nbsp;st&aacute;tn&iacute;ch sv&aacute;tc&iacute;ch<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"4799\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\"><strong>Pracovi&scaron;t\u011b:<\/strong><\/h2>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Kancel&aacute;\u0159e Concentrix, Vysko\u010dilova 1481\/4, Brumlovka, Praha 4<\/p>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"4873\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\"><strong>Pracovn&iacute; doba:<\/strong><\/h2>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">40 hodin t&yacute;dn\u011b, sm\u011bnn&yacute; provoz<\/p>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"4906\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\"><strong>Nab&iacute;z&iacute;me:<\/strong><\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Technick&eacute; vybaven&iacute; pro pr&aacute;ci<\/li>\\n<li>Stravenky cca 2 500 K\u010d m\u011bs&iacute;\u010dn\u011b (123.90 K\u010d \/ odpracovan&yacute; den)<\/li>\\n<li>Benefitn&iacute; karta (1.940 CZK m\u011bs&iacute;\u010dn\u011b)<\/li>\\n<li>Multisport karta<\/li>\\n<li>drobn&eacute; ob\u010dersven&iacute; na pracovi&scaron;ti<\/li>\\n<li>k&aacute;va a&nbsp;\u010daj<\/li>\\n<li>Bonusy podle v&yacute;konu<\/li>\\n<li>Bonusy za doporu\u010den&iacute;<\/li>\\n<li>F&eacute;rov&yacute; t&yacute;m<\/li>\\n<li>Za&scaron;kolen&iacute; a&nbsp;tr&eacute;ninky<\/li>\\n<li>Kari&eacute;rn&iacute; r\u016fst v&nbsp;mezin&aacute;rodn&iacute;m prost\u0159ed&iacute;<\/li>\\n<li>Team-building, firemn&iacute; ve\u010d&iacute;rky, ...<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Vzhledem k&nbsp;velk&eacute;mu po\u010dtu p\u0159ihl&aacute;&scaron;ek a&nbsp;pr\u016fb\u011b\u017en&eacute;mu n&aacute;boru do tohoto projektu budeme v&scaron;echny va&scaron;e \u017e&aacute;dosti uchov&aacute;vat v&nbsp;na&scaron;em syst&eacute;mu a&nbsp;kontaktovat v&aacute;s, jakmile budeme pot\u0159ebovat vy\u0159&iacute;dit dal&scaron;&iacute; popt&aacute;vku v&nbsp;r&aacute;mci tohoto projektu. Pokud m&aacute;te v&yacute;pov\u011bdn&iacute; lh\u016ftu, dejte n&aacute;m pros&iacute;m v\u011bd\u011bt v&nbsp;pr\u016fvodn&iacute;m dopise. D\u011bkujeme za pochopen&iacute;. T\u011b&scaron;&iacute;me se na va&scaron;i p\u0159ihl&aacute;&scaron;ku!<\/strong><\/p>\\n<\/div>\",\"ats_external_id\":\"1584862010\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"35000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-03-10T11:06:37.506+01:00\",\"created_at\":\"2026-01-19T12:42:01.814+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NjE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1299\",\"campaign_id\":\"13668\",\"campaign_title\":\"Associate, Facilities R1698258\",\"campaign_type\":\"job_application\",\"job_title\":\"Facility Specialist - Durr\u00ebs\",\"street\":\"ALB Work-at-Home\",\"address\":\"ALB Work-at-Home\",\"city\":\"Tirana\",\"state\":\"Tirana County\",\"postal_code\":\"1001\",\"region\":null,\"country\":\"Albania\",\"short_description\":\"\",\"long_description\":\"<p><i><b>Concentrix<\/b><\/i> Albania is recruiting for our amazing new site in Durr\u00ebs, a Facility Specialist.<br \/>\u00a0<\/p><p><br \/>The Facility Specialist is responsible for the day-to-day operation, safety, maintenance, and compliance of company facilities. The role ensures that workplaces are safe, operational, compliant with local regulations and company standards, and ready to support business continuity and growth.<\/p><p><\/p><p>&#43;&#43;&#43;Please share with us your CV in English&#43;&#43;&#43;<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><p>1. Facility Operations &amp; Maintenance<\/p><p>\u25cf Oversee daily facility operations across offices and sites.<\/p><p><\/p><p>\u25cf Conduct regular inspections of buildings, workspaces, and shared areas.<\/p><p><\/p><p>\u25cf Monitor and manage preventive and corrective maintenance activities.<\/p><p><\/p><p>\u25cf Ensure HVAC, electrical, plumbing, lighting, elevators, and building systems are functioning properly.<\/p><p><\/p><p>\u25cf Follow up on maintenance tickets and ensure timely resolution.<\/p><p><\/p><p>\u25cf Maintain facility readiness for audits, client visits, and operations.<\/p><p><\/p><p><\/p><p><b>Health, Safety &amp; Environmental (HSE)<\/b><\/p><p><\/p><p>\u25cf Enforce company HSE policies and local regulatory requirements.<\/p><p><\/p><p>\u25cf Conduct daily\/weekly safety checks and report hazards.<\/p><p><\/p><p>\u25cf Coordinate and support fire drills, emergency evacuations, and safety trainings.<\/p><p><\/p><p>\u25cf Ensure proper signage, emergency exits, fire systems, and safety equipment are in place and operational.<\/p><p><\/p><p>\u25cf Support ISO standards (e.g., ISO 9001, ISO 14001) through documentation, inspections, and corrective actions.<\/p><p><\/p><p>\u25cf Promote cleanliness, proper storage, and safe working practices.<\/p><p><\/p><p><b>Low-Current &amp; Security Systems<\/b><\/p><p>\u25cf Monitor and support low-current systems including:<\/p><p><\/p><p>\u25cb CCTV<\/p><p><\/p><p>\u25cb Access control systems<\/p><p><\/p><p>\u25cb Fire alarm systems<\/p><p><\/p><p>\u25cb BMS and monitoring systems<\/p><p><\/p><p>\u25cf Coordinate with vendors for troubleshooting, maintenance, and upgrades.<\/p><p><\/p><p>\u25cf Ensure physical security measures are operational and compliant.<\/p><p><\/p><p>\u25cf Support incident investigations related to facilities or security.<\/p><p><\/p><p><b>Vendor &amp; Landlord Coordination<\/b><\/p><p>\u25cf Coordinate with approved service providers for maintenance and technical support.<\/p><p><\/p><p>\u25cf Supervise vendor work on-site and ensure compliance with safety and scope.<\/p><p><\/p><p>\u25cf Liaise with landlords and building management for facility-related issues.<\/p><p><\/p><p>\u25cf Ensure contractors follow work permit rules and site safety requirements.<\/p><p><\/p><p>\u25cf Validate work completion and escalate issues when needed.<\/p><p><\/p><p><b>Documentation &amp; Reporting<\/b><\/p><p>\u25cf Maintain accurate records for:<\/p><p><\/p><p>\u25cb Maintenance logs<\/p><p><\/p><p>\u25cb Safety inspections<\/p><p><\/p><p>\u25cb Incident reports<\/p><p><\/p><p>\u25cb Compliance documents<\/p><p><\/p><p>\u25cb Asset and facility records<\/p><p><\/p><p>\u25cf Prepare reports on facility status, risks, and improvements.<\/p><p><\/p><p>\u25cf Support internal and external audits by providing required evidence and documentation.<\/p><p><\/p><p><b>Support for Expansions &amp; Projects<\/b><\/p><p>\u25cf Support site expansions, refurbishments, and relocations from a facility readiness perspective.<\/p><p><\/p><p>\u25cf Assist with workspace setup, power readiness, cabling coordination, and layout compliance.<\/p><p><\/p><p>\u25cf Ensure new areas meet company standards before go-live.<\/p><p><\/p><p>\u25cf Coordinate shutdowns, access, and safety during project execution.<\/p><p><\/p><p><b>Business Continuity Support<\/b><\/p><p>\u25cf Support power redundancy, generator readiness, and emergency response plans.<\/p><p><\/p><p>\u25cf Participate in incident response related to facilities (power, water leaks, access issues).<\/p><p><\/p><p>\u25cf Ensure critical areas (server rooms, electrical rooms) are protected and maintained.<\/p><p><\/p><p><b>Required Skills &amp; Competencies<\/b><\/p><p>\u25cf Strong understanding of facility operations and building systems<\/p><p><\/p><p>\u25cf Knowledge of HSE standards and workplace safety<\/p><p><\/p><p>\u25cf Experience with low-current and physical security systems, Autocad<\/p><p><\/p><p>\u25cf Strong follow-up, documentation, and reporting skills<\/p><p><\/p><p>\u25cf Ability to work independently and handle multiple sites\/tasks<\/p><p><\/p><p>\u25cf Strong coordination and communication skills<\/p><p><\/p><p>\u25cf Practical, hands-on problem-solving mindset<\/p><p><\/p><p>\u25cf Economic and financial management skills: Plan, draft, and manage the budget for critical infrastructures, monitor operational (OPEX) and investment (CAPEX) costs, analyze budget variances and implement corrective actions.<\/p><p><\/p><p>\u25cf<b>\u00a0On-site presence and Availability to travel between the Tirana and Durr\u00ebs offices as required by business needs.<\/b><\/p><p><\/p><p><b>Preferred Qualifications<\/b><\/p><p>\u25cf Diploma or Bachelor\u2019s degree in Engineering, Facilities Management, or related field<\/p><p><\/p><p>\u25cf Experience in BPO, corporate offices, or multi-site environments<\/p><p><\/p><p>\u25cf Familiarity with ISO standards and audit requirements<\/p><p><\/p><p>\u25cf Local regulatory and civil defense knowledge<\/p><p><\/p><p>\u25cfEnglish C1\u00a0<br \/>\u00a0<\/p><p><\/p><p>\u25cf Fluent Italian is a Plus<br \/>\u00a0<\/p><p><\/p><p><b>Key Performance Indicators (KPIs)<\/b><\/p><p>\u25cf Facility uptime and issue resolution time<\/p><p><\/p><p>\u25cf Preventive maintenance compliance<\/p><p><\/p><p>\u25cf Safety incidents and corrective action closure<\/p><p><\/p><p>\u25cf Audit findings and compliance score<\/p><p><\/p><p>\u25cf Vendor work quality and follow-up effectiveness<\/p><p><\/p><p><b>What We Offer<\/b><\/p><p><\/p><ul><li>Permanent Position 40H weekly<\/li><li>Competitive Salary &#43; Annual Bonus &#x1f4b0;<\/li><li>Work Schedule: Monday to Friday, 8:30 AM to 5:30 PM<\/li><li>Career Development &amp; Growth &#x1f4c8;<\/li><li>Training &amp; Learning Activities: Access to Concentrix University and LinkedIn Learning<\/li><\/ul><p><\/p><p><i>Join us to make a significant impact on our facilities&#39; efficiency and safety while enjoying a dynamic and supportive work environment. Ready to take on the challenge? Apply today!<\/i><\/p><p><\/p><p><b>Concentrix<\/b>\u00a0is an equal-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1698258\",\"location\":\"Tirana, Tirana County\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.186+08:00\",\"created_at\":\"2026-01-17T02:01:57.962+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ALB-Work-at-Home\/Facility-Specialist---Durrs_R1698258-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Tirana\",\"state\":null,\"country\":{\"wid\":\"ba6c8036f6bd417e864eb268ba95dda1\",\"iso2\":\"AL\",\"iso3\":\"ALB\",\"descriptor\":\"Albania\",\"iso_numeric\":\"8\"},\"postal_code\":null,\"primary_location\":{\"id\":\"AL-WAH-ALBAN-00\",\"wid\":\"bef95e4421f3101851ab193276c50000\",\"descriptor\":\"ALB Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"giuseppe.serra@concentrix.com\"},\"first_name\":\"Serra, Giuseppe\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"101778008\",\"wid\":\"1a5d7fb62a7e1020e2aeee1c59df0000\",\"descriptor\":\"Giuseppe Serra (101778008)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1087\",\"descriptor\":\"Associate, Facilities\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356976\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ALB-Work-at-Home\/Facility-Specialist---Durrs_R1698258-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ALB-Work-at-Home\/Facility-Specialist---Durrs_R1698258-1\/apply\",\"job_requisition_id\":\"R1698258\"}],\"organizations\":[{\"wid\":\"257f4718785c1012deaa5357d3420000\",\"descriptor\":\"Concentrix Services Albania SHPK\",\"reference_id\":\"CAL01\",\"custom_reference_id\":null,\"company_reference_id\":\"CAL01\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"giorgia.dellemonache@concentrix.com\"},\"first_name\":\"Giorgia Delle Monache (102381811)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1698258\",\"wid\":\"8ff25ada789c100a8d2a4bb9d4d40001\",\"descriptor\":\"Facility Specialist - Durr\u00ebs\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1300\",\"campaign_id\":\"13652\",\"campaign_title\":\"Cloud &amp; Collaboration Engineer I (TCF) R1698015\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Resiliency Architect - Azure with French\",\"street\":\"EGY Work-at-Home\",\"address\":\"EGY Work-at-Home\",\"city\":\"Cairo\",\"state\":\"Cairo\",\"postal_code\":null,\"region\":null,\"country\":\"Egypt\",\"short_description\":\"\",\"long_description\":\"<p>We are seeking a Resiliency Engineer to lead advisory workshops for our clients with developing cloud architectures. The successful candidate will play a critical role in advising on and designing strategies that enhance the resilience of cloud environments. The focus is on concepts and practices including high availability, disaster recovery planning, business continuity planning, major incident response plans, and formal risk assessments.<\/p><p><\/p><p><b>Languages: French and English<\/b><\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p>Lead advisory workshops to assist clients in building resilient cloud architectures.<\/p><\/li><li><p>Advise on strategies to improve system reliability and availability.<\/p><\/li><li><p>Develop and implement disaster recovery and business continuity plans.<\/p><\/li><li><p>Conduct formal risk assessments to identify potential vulnerabilities.<\/p><\/li><li><p>Design major incident response plans to mitigate and manage disruptions effectively.<\/p><\/li><li><p>Collaborate with client teams to understand their architectural needs and provide tailored solutions.<\/p><\/li><li><p>Educate clients on best practices for building resilient systems.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>A minimum of 3 years of experience in cloud resiliency engineering or related fields.<\/p><\/li><li><p>Demonstrated exposure to Site Reliability Engineering concepts.<\/p><\/li><li><p>Strong understanding of high availability, disaster recovery, and business continuity planning.<\/p><\/li><li><p>Experience in conducting risk assessments and developing incident response plans.<\/p><\/li><li><p>Ability to communicate complex technical concepts to non-technical stakeholders.<\/p><\/li><li><p>Excellent interpersonal and communication skills, with the ability to lead workshops and engage with diverse client teams.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1698015\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.137+08:00\",\"created_at\":\"2026-01-16T18:02:08.863+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/Cloud-Resiliency-Architect---Azure-with-French_R1698015\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":null,\"primary_location\":{\"id\":\"EG-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e36608e124c20e\",\"descriptor\":\"EGY Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0028\",\"descriptor\":\"Cloud & Collaboration Engineer I (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369252\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/Cloud-Resiliency-Architect---Azure-with-French_R1698015\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/Cloud-Resiliency-Architect---Azure-with-French_R1698015\/apply\",\"job_requisition_id\":\"R1698015\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"szymon.domirski@concentrix.com\"},\"first_name\":\"Szymon Domirski (102074712)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1698015\",\"wid\":\"2bf086700735100a771ad95893d10000\",\"descriptor\":\"Cloud Resiliency Architect - Azure with French\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1301\",\"campaign_id\":\"13651\",\"campaign_title\":\"Operations Manager I R1697566\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 HOMECOMING SNL\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Delivery Operations role in a Business Process Outsourcing (BPO) company ensures seamless execution of client services, meeting operational objectives, and delivering high-quality customer experiences. This role involves overseeing daily operations, managing resources, and maintaining performance standards to align with company and client goals.\",\"long_description\":\"<p><b>Key Responsibilities:<\/b><\/p><ul><li><b>Operational Management:<\/b><ul><li><b>Oversee end-to-end service delivery processes, ensuring adherence to service level agreements (SLAs), key performance indicators (KPIs), and client expectations.<\/b><\/li><li><b>Monitor and manage day-to-day operations, including workflow management, quality assurance, and escalations.<\/b><\/li><\/ul><\/li><li><b>Team Leadership &amp; Development:<\/b><ul><li><b>Lead, mentor, and develop teams to ensure optimal performance and continuous growth.<\/b><\/li><li><b>Conduct regular performance reviews and provide coaching to improve team productivity and engagement.<\/b><\/li><\/ul><\/li><li><b>Client &amp; Stakeholder Management:<\/b><ul><li><b>Act as the primary point of contact for client interactions, fostering strong relationships and ensuring client satisfaction.<\/b><\/li><li><b>Collaborate with internal and external stakeholders to address concerns, implement solutions, and drive process improvements.<\/b><\/li><\/ul><\/li><li><b>Process Improvement:<\/b><ul><li><b>Identify operational inefficiencies and develop strategies for continuous improvement.<\/b><\/li><li><b>Implement best practices and innovative solutions to enhance productivity and service delivery.<\/b><\/li><\/ul><\/li><li><b>Reporting &amp; Analysis:<\/b><ul><li><b>Prepare and present operational reports, including performance metrics, trends, and improvement plans.<\/b><\/li><li><b>Analyze data to identify patterns and recommend actionable insights for enhanced decision-making.<\/b><\/li><\/ul><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><b>Proven experience in a BPO or related industry with a focus on operations management.<\/b><\/li><li><b>Strong leadership, organizational, and communication skills.<\/b><\/li><li><b>Ability to manage multiple priorities and work in a fast-paced, dynamic environment.<\/b><\/li><li><b>Proficiency in data analysis, reporting, and operational tools.<\/b><\/li><li><b>Experience in client and stakeholder management.<\/b><\/li><\/ul><p><\/p><p><b>Key Competencies:<\/b><\/p><ul><li><b>Customer-centric mindset<\/b><\/li><li><b>Analytical and problem-solving skills<\/b><\/li><li><b>Effective time management<\/b><\/li><li><b>Collaborative approach<\/b><\/li><li><b>Process-driven with a focus on continuous improvement<\/b><\/li><\/ul><p><\/p><p>#LI-DNI<\/p><p><\/p>\",\"ats_external_id\":\"R1697566\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.117+08:00\",\"created_at\":\"2026-01-16T16:02:10.967+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-1st-Floor\/XMLNAME-2026-HOMECOMING-SNL_R1697566\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joel.salvo@concentrix.com\"},\"first_name\":\"Salvo, Joel\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100628496\",\"wid\":\"60219339f7a010649d4e7673280d746d\",\"descriptor\":\"Joel Salvo (100628496)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356924\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-1st-Floor\/XMLNAME-2026-HOMECOMING-SNL_R1697566\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-1st-Floor\/XMLNAME-2026-HOMECOMING-SNL_R1697566\/apply\",\"job_requisition_id\":\"R1697566\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.delgado@concentrix.com\"},\"first_name\":\"Maria Anneli Rose Delgado (061037)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1697566\",\"wid\":\"c9e953f22e85100a30390aea42060001\",\"descriptor\":\"2026 HOMECOMING SNL\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1302\",\"campaign_id\":\"13650\",\"campaign_title\":\"Operations Manager I R1697561\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 XTRA CHANNEL SNL\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Delivery Operations role in a Business Process Outsourcing (BPO) company ensures seamless execution of client services, meeting operational objectives, and delivering high-quality customer experiences. This role involves overseeing daily operations, managing resources, and maintaining performance standards to align with company and client goals.\",\"long_description\":\"<p><b>Key Responsibilities:<\/b><\/p><ul><li><b>Operational Management:<\/b><ul><li><b>Oversee end-to-end service delivery processes, ensuring adherence to service level agreements (SLAs), key performance indicators (KPIs), and client expectations.<\/b><\/li><li><b>Monitor and manage day-to-day operations, including workflow management, quality assurance, and escalations.<\/b><\/li><\/ul><\/li><li><b>Team Leadership &amp; Development:<\/b><ul><li><b>Lead, mentor, and develop teams to ensure optimal performance and continuous growth.<\/b><\/li><li><b>Conduct regular performance reviews and provide coaching to improve team productivity and engagement.<\/b><\/li><\/ul><\/li><li><b>Client &amp; Stakeholder Management:<\/b><ul><li><b>Act as the primary point of contact for client interactions, fostering strong relationships and ensuring client satisfaction.<\/b><\/li><li><b>Collaborate with internal and external stakeholders to address concerns, implement solutions, and drive process improvements.<\/b><\/li><\/ul><\/li><li><b>Process Improvement:<\/b><ul><li><b>Identify operational inefficiencies and develop strategies for continuous improvement.<\/b><\/li><li><b>Implement best practices and innovative solutions to enhance productivity and service delivery.<\/b><\/li><\/ul><\/li><li><b>Reporting &amp; Analysis:<\/b><ul><li><b>Prepare and present operational reports, including performance metrics, trends, and improvement plans.<\/b><\/li><li><b>Analyze data to identify patterns and recommend actionable insights for enhanced decision-making.<\/b><\/li><\/ul><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><b>Proven experience in a BPO or related industry with a focus on operations management.<\/b><\/li><li><b>Strong leadership, organizational, and communication skills.<\/b><\/li><li><b>Ability to manage multiple priorities and work in a fast-paced, dynamic environment.<\/b><\/li><li><b>Proficiency in data analysis, reporting, and operational tools.<\/b><\/li><li><b>Experience in client and stakeholder management.<\/b><\/li><\/ul><p><\/p><p><b>Key Competencies:<\/b><\/p><ul><li><b>Customer-centric mindset<\/b><\/li><li><b>Analytical and problem-solving skills<\/b><\/li><li><b>Effective time management<\/b><\/li><li><b>Collaborative approach<\/b><\/li><li><b>Process-driven with a focus on continuous improvement<\/b><\/li><\/ul><p><\/p><p>#LI-DNI<\/p><p><\/p>\",\"ats_external_id\":\"R1697561\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.095+08:00\",\"created_at\":\"2026-01-16T16:02:10.707+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-1st-Floor\/XMLNAME-2026-XTRA-CHANNEL-SNL_R1697561\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joel.salvo@concentrix.com\"},\"first_name\":\"Salvo, Joel\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100628496\",\"wid\":\"60219339f7a010649d4e7673280d746d\",\"descriptor\":\"Joel Salvo (100628496)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356861\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-1st-Floor\/XMLNAME-2026-XTRA-CHANNEL-SNL_R1697561\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-1st-Floor\/XMLNAME-2026-XTRA-CHANNEL-SNL_R1697561\/apply\",\"job_requisition_id\":\"R1697561\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.delgado@concentrix.com\"},\"first_name\":\"Maria Anneli Rose Delgado (061037)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1697561\",\"wid\":\"459b1d4dadb4100a302a293580850000\",\"descriptor\":\"2026 XTRA CHANNEL SNL\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1303\",\"campaign_id\":\"13649\",\"campaign_title\":\"Operations Manager I R1697569\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 BUSINESS PARTNER SNL\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Delivery Operations role in a Business Process Outsourcing (BPO) company ensures seamless execution of client services, meeting operational objectives, and delivering high-quality customer experiences. This role involves overseeing daily operations, managing resources, and maintaining performance standards to align with company and client goals.\",\"long_description\":\"<p><b>Key Responsibilities:<\/b><\/p><ul><li><b>Operational Management:<\/b><ul><li><b>Oversee end-to-end service delivery processes, ensuring adherence to service level agreements (SLAs), key performance indicators (KPIs), and client expectations.<\/b><\/li><li><b>Monitor and manage day-to-day operations, including workflow management, quality assurance, and escalations.<\/b><\/li><\/ul><\/li><li><b>Team Leadership &amp; Development:<\/b><ul><li><b>Lead, mentor, and develop teams to ensure optimal performance and continuous growth.<\/b><\/li><li><b>Conduct regular performance reviews and provide coaching to improve team productivity and engagement.<\/b><\/li><\/ul><\/li><li><b>Client &amp; Stakeholder Management:<\/b><ul><li><b>Act as the primary point of contact for client interactions, fostering strong relationships and ensuring client satisfaction.<\/b><\/li><li><b>Collaborate with internal and external stakeholders to address concerns, implement solutions, and drive process improvements.<\/b><\/li><\/ul><\/li><li><b>Process Improvement:<\/b><ul><li><b>Identify operational inefficiencies and develop strategies for continuous improvement.<\/b><\/li><li><b>Implement best practices and innovative solutions to enhance productivity and service delivery.<\/b><\/li><\/ul><\/li><li><b>Reporting &amp; Analysis:<\/b><ul><li><b>Prepare and present operational reports, including performance metrics, trends, and improvement plans.<\/b><\/li><li><b>Analyze data to identify patterns and recommend actionable insights for enhanced decision-making.<\/b><\/li><\/ul><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><b>Proven experience in a BPO or related industry with a focus on operations management.<\/b><\/li><li><b>Strong leadership, organizational, and communication skills.<\/b><\/li><li><b>Ability to manage multiple priorities and work in a fast-paced, dynamic environment.<\/b><\/li><li><b>Proficiency in data analysis, reporting, and operational tools.<\/b><\/li><li><b>Experience in client and stakeholder management.<\/b><\/li><\/ul><p><\/p><p><b>Key Competencies:<\/b><\/p><ul><li><b>Customer-centric mindset<\/b><\/li><li><b>Analytical and problem-solving skills<\/b><\/li><li><b>Effective time management<\/b><\/li><li><b>Collaborative approach<\/b><\/li><li><b>Process-driven with a focus on continuous improvement<\/b><\/li><\/ul><p><\/p><p>#LI-DNI<\/p><p><\/p>\",\"ats_external_id\":\"R1697569\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.075+08:00\",\"created_at\":\"2026-01-16T16:02:10.408+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-1st-Floor\/XMLNAME-2026-BUSINESS-PARTNER-SNL_R1697569\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joel.salvo@concentrix.com\"},\"first_name\":\"Salvo, Joel\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100628496\",\"wid\":\"60219339f7a010649d4e7673280d746d\",\"descriptor\":\"Joel Salvo (100628496)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356809\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-1st-Floor\/XMLNAME-2026-BUSINESS-PARTNER-SNL_R1697569\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-1st-Floor\/XMLNAME-2026-BUSINESS-PARTNER-SNL_R1697569\/apply\",\"job_requisition_id\":\"R1697569\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.delgado@concentrix.com\"},\"first_name\":\"Maria Anneli Rose Delgado (061037)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1697569\",\"wid\":\"2ce5c318c4b1100a2f853448bf080000\",\"descriptor\":\"2026 BUSINESS PARTNER SNL\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1304\",\"campaign_id\":\"13647\",\"campaign_title\":\"Team Leader, Operations R1697585\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 Delivery Operations GVPJK\",\"street\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"address\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1227\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader is responsible for Managing People through the day-to-day supervision of a group of call center associates and exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies. This position requires that the Team Leader ensures performance metrics are achieved by providing adequate coaching, motivation, and accountability through the disciplinary process.\",\"long_description\":\"<div><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Self-starter, sense of urgency, and works well under pressure<\/li><li>Ability to foster a sense of professionalism and relationship building for self and team<\/li><\/ul><\/div><p>\u00a0\u00a0\u00a0<\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1697585\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.055+08:00\",\"created_at\":\"2026-01-16T16:02:09.916+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY0Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Delivery-Operations-GVPJK_R1697585\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1227\",\"primary_location\":{\"id\":\"PH-MAK-BPIPL-01\",\"wid\":\"f25c686181fd10161ca0b3992d920000\",\"descriptor\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joel.salvo@concentrix.com\"},\"first_name\":\"Salvo, Joel\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100628496\",\"wid\":\"60219339f7a010649d4e7673280d746d\",\"descriptor\":\"Joel Salvo (100628496)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356876\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Delivery-Operations-GVPJK_R1697585\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Delivery-Operations-GVPJK_R1697585\/apply\",\"job_requisition_id\":\"R1697585\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.delgado@concentrix.com\"},\"first_name\":\"Maria Anneli Rose Delgado (061037)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"}],\"job_requisition\":{\"id\":\"R1697585\",\"wid\":\"e854549099c1100a30cea5199d4c0000\",\"descriptor\":\"2026 Delivery Operations GVPJK\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1305\",\"campaign_id\":\"13646\",\"campaign_title\":\"Manager I, Training R1697575\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 Training and Quality GVPTP\",\"street\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"address\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1227\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards.  As an output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Participates in calibration sessions\/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices<\/li><li>Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintains strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.)<\/li><li>Complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with less than one year of relevant experience preferred<\/li><li>Effective communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to multi-task and meet timelines on deliverable<\/li><li>Detail-oriented<\/li><li><\/li><\/ul><h2>Career Framework Role\u00a0<\/h2><p>Entry level job with little or no prior relevant work experience.\u00a0 Acquires basic skills to perform routine tasks.\u00a0 Work is prescribed and completed with little autonomy. Works with either close supervision or under clearly defined procedures.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1697575\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.035+08:00\",\"created_at\":\"2026-01-16T16:02:09.643+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY0Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Training-and-Quality-GVPTP_R1697575\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1227\",\"primary_location\":{\"id\":\"PH-MAK-BPIPL-01\",\"wid\":\"f25c686181fd10161ca0b3992d920000\",\"descriptor\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joel.salvo@concentrix.com\"},\"first_name\":\"Salvo, Joel\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"100628496\",\"wid\":\"60219339f7a010649d4e7673280d746d\",\"descriptor\":\"Joel Salvo (100628496)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1667\",\"descriptor\":\"Manager I, Training\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356914\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Training-and-Quality-GVPTP_R1697575\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Training-and-Quality-GVPTP_R1697575\/apply\",\"job_requisition_id\":\"R1697575\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.delgado@concentrix.com\"},\"first_name\":\"Maria Anneli Rose Delgado (061037)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1697575\",\"wid\":\"b12d94e0ad36100a2faafca6769e0000\",\"descriptor\":\"2026 Training and Quality GVPTP\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1306\",\"campaign_id\":\"13645\",\"campaign_title\":\"Sr. Manager, WFM Real Time Management R1697573\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 Workforce Management GVPTP\",\"street\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"address\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1227\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr. Manager Workforce Management is responsible for managing a team to develop accurate and timely forecasts, capacity plans, schedules, pre-day schedule management, intraday management, and post-day performance analysis. This position is responsible for the execution of workforce strategy.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><p><\/p><ul><li>Review completed forecasts, schedules, and plans developed by team members to ensure completion, accuracy, and adherence to standards<\/li><li>Partner with Business Development, Operations, and Clients to develop new models to support staffing and volume changes<\/li><li>Lead reviews of Call Center efficiency and customer service performance to ensure client needs and Concentrix financial performance are met<\/li><li>Partner with support functions to ensure that forecasting, planning, and scheduling tools\/software are properly configured and maintained to support the Workforce Management team<\/li><li>Lead the development of forecasts, resource plans, and schedules for new programs<\/li><li>Associate&#39;s degree in related field from a four-year college or university with more than seven years of relevant experience (with at least two years of Progressive Management Experience) preferred<\/li><li>Experience with forecasting, capacity planning and scheduling software tools<\/li><li>Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/li><li>Advanced Microsoft Office skills<\/li><li>Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/li><li>Demonstrated ability to mentor, coach and provide direction to a team of employees<\/li><li>Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/li><li>Excellent attention to detail<\/li><li>Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/li><li>Solid understanding of the organization&#39;s business operations and industry. Demonstrated business acumen<\/li><li>Demonstrated ability to comprehend, analyze, and interpret<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><p><\/p><ul><li>3&#43; years of experience in a similar role<\/li><li>Proficiency with Microsoft Office<\/li><li>Strong organizational and communication skills<\/li><li>Strong ability to multitask<\/li><li>Comfort working with multiple groups within business<\/li><\/ul><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1697573\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.014+08:00\",\"created_at\":\"2026-01-16T16:02:09.381+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Workforce-Management-GVPTP_R1697573\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Real Time Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1227\",\"primary_location\":{\"id\":\"PH-MAK-BPIPL-01\",\"wid\":\"f25c686181fd10161ca0b3992d920000\",\"descriptor\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joel.salvo@concentrix.com\"},\"first_name\":\"Salvo, Joel\"},\"categories\":[{\"descriptor\":\"CF Real Time Management\"}],\"recruiters\":[{\"id\":\"100628496\",\"wid\":\"60219339f7a010649d4e7673280d746d\",\"descriptor\":\"Joel Salvo (100628496)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1716\",\"descriptor\":\"Sr. Manager, WFM Real Time Management\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356886\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Workforce-Management-GVPTP_R1697573\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Workforce-Management-GVPTP_R1697573\/apply\",\"job_requisition_id\":\"R1697573\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.delgado@concentrix.com\"},\"first_name\":\"Maria Anneli Rose Delgado (061037)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1697573\",\"wid\":\"2ce5c318c4b1100a2f9981b8ffb40000\",\"descriptor\":\"2026 Workforce Management GVPTP\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1307\",\"campaign_id\":\"13644\",\"campaign_title\":\"Manager I, Training R1697579\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 Training and Quality GVPJK\",\"street\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"address\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1227\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards.  As an output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Participates in calibration sessions\/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices<\/li><li>Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintains strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.)<\/li><li>Complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with less than one year of relevant experience preferred<\/li><li>Effective communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to multi-task and meet timelines on deliverable<\/li><li>Detail-oriented<\/li><li><\/li><\/ul><h2>Career Framework Role\u00a0<\/h2><p>Entry level job with little or no prior relevant work experience.\u00a0 Acquires basic skills to perform routine tasks.\u00a0 Work is prescribed and completed with little autonomy. Works with either close supervision or under clearly defined procedures.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1697579\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.991+08:00\",\"created_at\":\"2026-01-16T16:02:09.162+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Training-and-Quality-GVPJK_R1697579\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1227\",\"primary_location\":{\"id\":\"PH-MAK-BPIPL-01\",\"wid\":\"f25c686181fd10161ca0b3992d920000\",\"descriptor\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lordakris.basister@concentrix.com\"},\"first_name\":\"Basister, Lorda Kris\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"100628496\",\"wid\":\"60219339f7a010649d4e7673280d746d\",\"descriptor\":\"Joel Salvo (100628496)\"},{\"id\":\"101320683\",\"wid\":\"5bf40295bb69016a97adab51141317a7\",\"descriptor\":\"LK Basister (101320683)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1667\",\"descriptor\":\"Manager I, Training\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356810\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Training-and-Quality-GVPJK_R1697579\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Training-and-Quality-GVPJK_R1697579\/apply\",\"job_requisition_id\":\"R1697579\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.delgado@concentrix.com\"},\"first_name\":\"Maria Anneli Rose Delgado (061037)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1697579\",\"wid\":\"2bf086700735100a30ab382b9b090000\",\"descriptor\":\"2026 Training and Quality GVPJK\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1308\",\"campaign_id\":\"13643\",\"campaign_title\":\"Sr. Manager, WFM Real Time Management R1697582\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 Workforce Management GVPJK\",\"street\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"address\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1227\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr. Manager Workforce Management is responsible for managing a team to develop accurate and timely forecasts, capacity plans, schedules, pre-day schedule management, intraday management, and post-day performance analysis. This position is responsible for the execution of workforce strategy.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><p><\/p><ul><li>Review completed forecasts, schedules, and plans developed by team members to ensure completion, accuracy, and adherence to standards<\/li><li>Partner with Business Development, Operations, and Clients to develop new models to support staffing and volume changes<\/li><li>Lead reviews of Call Center efficiency and customer service performance to ensure client needs and Concentrix financial performance are met<\/li><li>Partner with support functions to ensure that forecasting, planning, and scheduling tools\/software are properly configured and maintained to support the Workforce Management team<\/li><li>Lead the development of forecasts, resource plans, and schedules for new programs<\/li><li>Associate&#39;s degree in related field from a four-year college or university with more than seven years of relevant experience (with at least two years of Progressive Management Experience) preferred<\/li><li>Experience with forecasting, capacity planning and scheduling software tools<\/li><li>Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/li><li>Advanced Microsoft Office skills<\/li><li>Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/li><li>Demonstrated ability to mentor, coach and provide direction to a team of employees<\/li><li>Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/li><li>Excellent attention to detail<\/li><li>Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/li><li>Solid understanding of the organization&#39;s business operations and industry. Demonstrated business acumen<\/li><li>Demonstrated ability to comprehend, analyze, and interpret<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><p><\/p><ul><li>3&#43; years of experience in a similar role<\/li><li>Proficiency with Microsoft Office<\/li><li>Strong organizational and communication skills<\/li><li>Strong ability to multitask<\/li><li>Comfort working with multiple groups within business<\/li><\/ul><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1697582\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.969+08:00\",\"created_at\":\"2026-01-16T16:02:08.952+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Workforce-Management-GVPJK_R1697582\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Real Time Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1227\",\"primary_location\":{\"id\":\"PH-MAK-BPIPL-01\",\"wid\":\"f25c686181fd10161ca0b3992d920000\",\"descriptor\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joel.salvo@concentrix.com\"},\"first_name\":\"Salvo, Joel\"},\"categories\":[{\"descriptor\":\"CF Real Time Management\"}],\"recruiters\":[{\"id\":\"100628496\",\"wid\":\"60219339f7a010649d4e7673280d746d\",\"descriptor\":\"Joel Salvo (100628496)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1716\",\"descriptor\":\"Sr. Manager, WFM Real Time Management\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356925\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Workforce-Management-GVPJK_R1697582\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Workforce-Management-GVPJK_R1697582\/apply\",\"job_requisition_id\":\"R1697582\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.delgado@concentrix.com\"},\"first_name\":\"Maria Anneli Rose Delgado (061037)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1697582\",\"wid\":\"1b78fb750450100a30c1ff709d560000\",\"descriptor\":\"2026 Workforce Management GVPJK\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1309\",\"campaign_id\":\"13642\",\"campaign_title\":\"Team Leader, Operations R1697577\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 Delivery Operations GVPTP\",\"street\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"address\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1227\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader is responsible for Managing People through the day-to-day supervision of a group of call center associates and exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies. This position requires that the Team Leader ensures performance metrics are achieved by providing adequate coaching, motivation, and accountability through the disciplinary process.\",\"long_description\":\"<div><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Self-starter, sense of urgency, and works well under pressure<\/li><li>Ability to foster a sense of professionalism and relationship building for self and team<\/li><\/ul><\/div><p>\u00a0\u00a0\u00a0<\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1697577\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.912+08:00\",\"created_at\":\"2026-01-16T16:02:08.715+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Delivery-Operations-GVPTP_R1697577\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1227\",\"primary_location\":{\"id\":\"PH-MAK-BPIPL-01\",\"wid\":\"f25c686181fd10161ca0b3992d920000\",\"descriptor\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marlon.anonuevo@concentrix.com\"},\"first_name\":\"Anonuevo, Marlon\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100628496\",\"wid\":\"60219339f7a010649d4e7673280d746d\",\"descriptor\":\"Joel Salvo (100628496)\"},{\"id\":\"725655\",\"wid\":\"f6358e3b3d6d01ba3b34f1bd001926eb\",\"descriptor\":\"Marlon Anonuevo (725655)\"},{\"id\":\"918954\",\"wid\":\"f6358e3b3d6d012fb516f87e031914b1\",\"descriptor\":\"Jay Cee Sarcia (918954)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356866\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Delivery-Operations-GVPTP_R1697577\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Delivery-Operations-GVPTP_R1697577\/apply\",\"job_requisition_id\":\"R1697577\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.delgado@concentrix.com\"},\"first_name\":\"Maria Anneli Rose Delgado (061037)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"}],\"job_requisition\":{\"id\":\"R1697577\",\"wid\":\"1b78fb750450100a308a417a939b0000\",\"descriptor\":\"2026 Delivery Operations GVPTP\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1310\",\"campaign_id\":\"13635\",\"campaign_title\":\"Manager II, Training &amp; Quality R1697688\",\"campaign_type\":\"job_application\",\"job_title\":\"Ing\u00e9nieur qualit\u00e9 formation - Maroc - Fran\u00e7ais - Anglais - Exp\u00e9riment\u00e9\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><b>Missions<\/b><\/p><p>L\u2019Ing\u00e9nieur Qualit\u00e9 &amp; Formation est garant de la\u00a0strat\u00e9gie Formation &amp; Qualit\u00e9,\u00a0de la performance des dispositifs\u00a0d\u00e9ploy\u00e9s et du r\u00f4le d\u2019expertise aupr\u00e8s des clients et de la direction.<\/p><p><\/p><p><b>1. Pilotage strat\u00e9gique &amp; expertise Formation<\/b><\/p><ul><li>D\u00e9finir la strat\u00e9gie Formation &amp; Qualit\u00e9 de son p\u00e9rim\u00e8tre en lien avec les enjeux business<\/li><li>Challenger les dispositifs existants et porter les \u00e9volutions structurantes<\/li><li>Concevoir des parcours complexes et \u00e0 forte valeur ajout\u00e9e (Travel &amp; Automotive)<\/li><li>Piloter les ing\u00e9nieries p\u00e9dagogiques et garantir leur coh\u00e9rence globale<\/li><li>\u00catre r\u00e9f\u00e9rent m\u00e9thodologique et p\u00e9dagogique sur son p\u00e9rim\u00e8tre<\/li><li>Assurer une veille active sur les innovations p\u00e9dagogiques et sectorielles<\/li><li>Standardiser, formaliser et s\u00e9curiser les processus formation<\/li><\/ul><p><b>2. Gouvernance Qualit\u00e9 &amp; performance<\/b><\/p><ul><li>D\u00e9finir et piloter la feuille de route qualit\u00e9 globale<\/li><li>Analyser les r\u00e9sultats, identifier les leviers de performance et piloter les plans d\u2019am\u00e9lioration<\/li><li>Construire et suivre les KPI qualit\u00e9 \/ formation \/ ROI<\/li><\/ul><ul><li>\u00catre force de recommandation aupr\u00e8s des directions op\u00e9rationnelles<\/li><li>Faire preuve d\u2019initiative et d\u2019innovation<\/li><\/ul><p><b>3. Relation client &amp; avant-vente<\/b><\/p><ul><li>Intervenir comme expert-conseil lors des phases d\u2019avant-vente, de kick-off et de transformation<\/li><li>Participer aux comit\u00e9s clients et r\u00e9unions strat\u00e9giques<\/li><\/ul><ul><li>Contribuer aux r\u00e9ponses aux appels d\u2019offres sur le p\u00e9rim\u00e8tre Formation &amp; Qualit\u00e9<\/li><\/ul><p><b>4. Management &amp; leadership<\/b><\/p><ul><li>Manager, structurer et faire monter en comp\u00e9tences les \u00e9quipes Formation &amp; Qualit\u00e9<\/li><li>Accompagner les profils juniors et interm\u00e9diaires<\/li><li>Contribuer \u00e0 la structuration des pratiques \u00e0 l\u2019\u00e9chelle du p\u00e9rim\u00e8tre<\/li><\/ul><p><\/p><p><b>Profil recherch\u00e9 \u2013 Senior<\/b><\/p><ul><li>Formation sup\u00e9rieure en RH, ing\u00e9nierie de formation ou management<\/li><li>Entre 3 \u00e0 5 ans d\u2019exp\u00e9rience sur un poste similaire<\/li><li>Expertise av\u00e9r\u00e9e en ing\u00e9nierie de formation et pilotage qualit\u00e9<\/li><li>Forte capacit\u00e9 d\u2019analyse, de structuration et de prise de hauteur<\/li><li>Excellente posture client et leadership naturel<\/li><li>Fran\u00e7ais et anglais courants<\/li><li>Capacit\u00e9 \u00e0 \u00e9voluer dans des environnements complexes et multi-projets<\/li><li>La ma\u00eetrise du Pack Office et des outils de conception sont indispensables<\/li><li>Rigueur, respect des deadlines et gestion des priorit\u00e9s sont des atouts majeurs pour r\u00e9ussir votre mission<\/li><li>Disponibilit\u00e9 et mobilit\u00e9 nationale&#43; internationale selon le besoin<\/li><\/ul><p><\/p><p>En \/\/\u00a0:<\/p><ul><li>Vous \u00eates un bon communiquant et disposez de grandes capacit\u00e9s r\u00e9dactionnelles<\/li><li>Vous faites preuve de cr\u00e9ativit\u00e9<\/li><li>Vous savez adapter les modalit\u00e9s d\u2019apprentissage aux besoins et au public form\u00e9<\/li><li>Vous maitrisez les pr\u00e9sentations devant une large audience<\/li><\/ul><p><\/p><p><b>Quelques pr\u00e9cisions suppl\u00e9mentaires\u00a0:<\/b><\/p><p><\/p><ul><li>Localisation\u00a0: Maroc (on accepte les 4 r\u00e9gions)<\/li><li>Possibilit\u00e9 de travailler en hybride<\/li><\/ul>\",\"ats_external_id\":\"R1697688\",\"location\":\"Souss-Massa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.865+08:00\",\"created_at\":\"2026-01-16T00:02:09.503+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Ingnieur-qualit-formation---Maroc---Franais---Anglais---Expriment_R1697688\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"naoufal.sallou@concentrix.com\"},\"first_name\":\"Sallou, Naoufal\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1685\",\"descriptor\":\"Manager II, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356845\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Ingnieur-qualit-formation---Maroc---Franais---Anglais---Expriment_R1697688\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Ingnieur-qualit-formation---Maroc---Franais---Anglais---Expriment_R1697688\/apply\",\"job_requisition_id\":\"R1697688\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"fatimazohra.tricha@concentrix.com\"},\"first_name\":\"Fatima Zahra Tricha (102561080)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1697688\",\"wid\":\"038cbc3b992a100a38ab4ee3477f0000\",\"descriptor\":\"Ing\u00e9nieur qualit\u00e9 formation - Maroc - Fran\u00e7ais - Anglais - Exp\u00e9riment\u00e9\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1311\",\"campaign_id\":\"13626\",\"campaign_title\":\"Manager II, Operations Support R1688059\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Operations Leader\",\"street\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"address\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"city\":\"Prague\",\"state\":\"Hlavn\u00ed m\u011bsto Praha\",\"postal_code\":\"14000\",\"region\":null,\"country\":\"Czechia\",\"short_description\":\"Drive the overall marketing and relationship engagement execution for specific customers;\\nDrive marketing generated opportunities and positive customer experience;\\nWork with key stakeholders around the business to develop innovative and effective marketing engagements;\\nGenerate efficiency and drive team's productivity through the adoption of digital selling tools;\\nManage a team of Demand Generation Specialists;\\nResponsible for training and coaching the team on soft skills and product knowledge;\",\"long_description\":\"<h2>Essential Functions - Duties and Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>\u2022 <b>Sales Team Direction and Strategy<\/b><\/p><ul><li><p>Determine the best use of team resources in order to meet revenue quota and goals.<\/p><\/li><li><p>Establish clear guidance for account contact, frequency and call strategies.<\/p><\/li><li><p>Establish clear and measurable goals for team members.<\/p><\/li><\/ul><p>\u2022 <b>Team Coaching and Execution Guidance<\/b><\/p><ul><li><p>Work with team members to ensure that appropriate Call Management processes are being followed: planning, preparation, and execution<\/p><\/li><li><p>Ensure that leads\/ opportunities are managed effectively creation, hand over, and progression<\/p><\/li><li><p>Help the BDRs establish appropriate rhythm and content of on-going customer relationships<\/p><\/li><li><p>Provide guidance for discussions with customers including \u0096 as needed talking directly with customer him\/herself.<\/p><\/li><\/ul><p><b>\u2022 Customer Relationship<\/b><\/p><ul><li><p>Look after the customer having a positive experience by establishing quality controls, auditing interactions and ensuring value is provided on each exchange with the customer<\/p><\/li><\/ul><p><b>\u2022 Effective, predictable business<\/b><\/p><ul><li><p>Deliver strong growth by exceeding defined targets<\/p><\/li><li><p>Ensure that program meets or exceeds overall targets such as opportunity generation, pipeline revenue, account coverage, and key activity completion. Elaborates close the gap plan in case of deviation.<\/p><\/li><li><p>Uses the Agent Productivity Report to manage the team using pre-defined metrics to compare individual and team performance<\/p><\/li><li><p>Ensure adherence to corporate standard tools and processes.<\/p><\/li><\/ul><p><\/p><h2>Qualifications:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li><p>Ideal 4-5 years of sales experience. Proven track record in Sales with preferably Sales Management experience<\/p><\/li><li><p>Ideal 2-3 years of supervisory or team leader experience in an IT\/telesales environment<\/p><\/li><li><p>Experience in forecasting and pipeline management<\/p><\/li><li><p>Experience in coaching and in delivering soft skills and product training<\/p><\/li><li><p>Strong communicator, strong organizing abilities and process-oriented work style<\/p><\/li><li><p>Demonstrated understanding of solution selling techniques and selling software solutions to customers<\/p><\/li><li><p>Ability to motivate, encourage and coach others to develop strong relationship-building and sales skills<\/p><\/li><li><p>Familiar with business tools and CRM systems.<\/p><\/li><li><p>Fluent Czech and English levels<\/p><\/li><\/ul><p><\/p><p><b>Disclaimer:<\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0\u00a0<\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1688059\",\"location\":\"Prague, Hlavn\u00ed m\u011bsto Praha\",\"job_type\":\"full_time\",\"salary\":\"90000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-03-10T18:32:56.691+08:00\",\"created_at\":\"2026-01-15T20:02:03.601+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/B2B-Sales-Operations-Leader_R1688059\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Operations Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Prague\",\"state\":null,\"country\":{\"wid\":\"fc078443155c4ad294201ecf5a61a499\",\"iso2\":\"CZ\",\"iso3\":\"CZE\",\"descriptor\":\"Czechia\",\"iso_numeric\":\"203\"},\"postal_code\":\"14000\",\"primary_location\":{\"id\":\"CZ-PRA-VYSKO-01\",\"wid\":\"d336840d2e5c101d479b451bf5e20000\",\"descriptor\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"francisco.carrico@concentrix.com\"},\"first_name\":\"Carrico, Francisco\"},\"categories\":[{\"descriptor\":\"CF Operations Support\"}],\"recruiters\":[{\"id\":\"101952635\",\"wid\":\"a716c757c0c501109a2f7365f0b50000\",\"descriptor\":\"Francisco Carrico (101952635)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0756\",\"descriptor\":\"Manager II, Operations Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356611\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/B2B-Sales-Operations-Leader_R1688059\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/B2B-Sales-Operations-Leader_R1688059\/apply\",\"job_requisition_id\":\"R1688059\"}],\"organizations\":[{\"wid\":\"5177aea6045b10396a4de63b7a190000\",\"descriptor\":\"14223 - Hpinc - WHCRIT8\",\"reference_id\":\"WHCRIT8\",\"custom_reference_id\":\"WHCRIT8\",\"company_reference_id\":null},{\"wid\":\"c03d0478f7c3101ef5b76baf94cd0000\",\"descriptor\":\"W0ZPXY P_Cr - Hp\",\"reference_id\":\"W0ZPXY\",\"custom_reference_id\":\"W0ZPXY\",\"company_reference_id\":null},{\"wid\":\"a2b3177a2a35100bef2463eebbcc0000\",\"descriptor\":\"COGS (SITE) Operations Manager Billable Direc\",\"reference_id\":\"SITOPSMGRBL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0b5837a32290000\",\"descriptor\":\"Concentrix Czech Republic s.r.o.\",\"reference_id\":\"WCZ01\",\"custom_reference_id\":null,\"company_reference_id\":\"WCZ01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lenka.ticha@concentrix.com\"},\"first_name\":\"Lenka Tich\u00e1 (102381183)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1688059\",\"wid\":\"4aca0b3779511000a582e54abee00000\",\"descriptor\":\"B2B Sales Operations Leader\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"373\",\"campaign_id\":\"550\",\"campaign_title\":\"Warner Bros \/ Polish \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service advisor with Polish - Home office\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you like to join the fascinating and ever-changing digital media world?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you enjoy discussions about TV shows and favorite films? Now you can do it while working! We currently seek Customer Service Advisors for our partner, the online streaming service of the digital media giant.<\/p>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"356\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">What you will do in this role:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Answer phone calls, e-mails, and messages on social media and live chat from customers<\/li>\\n<li>Help customers with service-related issues<\/li>\\n<li>Inform customers of promo events<\/li>\\n<li>Work shifts: morning 09:00-17:45, afternoon 13:15-22:00, (Working hours are according to the market covered)<\/li>\\n<li>Phone calls are inbound, no cold-calling<\/li>\\n<li>Suitable for people without experience<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"27360\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">What we expect:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Good computer skills and good knowledge of MS Office<\/li>\\n<li>Ability to quickly identify customers' problems and needs<\/li>\\n<li>Ability to set priorities and manage daily responsibilities effectively<\/li>\\n<li>A&nbsp;client-oriented approach, patience, and strong communication skills<\/li>\\n<li>Team players with the ability to work in a&nbsp;Customer Service environment<\/li>\\n<li>Living in the Czech Republic is a&nbsp;plus<\/li>\\n<li><strong>Native Polish and communicative level of English in both oral and written form<\/strong><\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-recent-on-screen347315_747=\\\"27427\\\" data-gtm-vis-first-on-screen347315_747=\\\"27427\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">We offer:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Home office<\/li>\\n<li>Meal vouchers<\/li>\\n<li>Attractive bonuses according to the performance<\/li>\\n<li>Daily use of foreign languages, especially English.<\/li>\\n<li>Great referral bonus<\/li>\\n<li>A&nbsp;team that is fair and human at all times, including corporate governance.<\/li>\\n<li>Interactive activities: team-building, company parties, sports, etc.<\/li>\\n<li>Opportunity to develop a&nbsp;career within a&nbsp;multinational environment<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">If you are interested in our offer, please apply now!<\/p>\",\"ats_external_id\":\"4240747151\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-05-14T01:59:04.917+02:00\",\"created_at\":\"2026-01-15T16:44:45.320+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTA?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"374\",\"campaign_id\":\"547\",\"campaign_title\":\"Warner Bros \/ Croatian \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service advisor with Croatian - Home office\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you like to join the fascinating and ever-changing digital media world?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you enjoy discussions about TV shows and favorite films? Now you can do it while working! We currently seek Customer Service Advisors for our partner, the online streaming service of the digital media giant.<\/p>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"326\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">What you will do in this role:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Answer phone calls, e-mails, and messages on social media and live chat from customers<\/li>\\n<li>Help customers with service-related issues<\/li>\\n<li>Inform customers of promo events<\/li>\\n<li>Work shifts: morning 09:00-17:45, afternoon 13:15-22:00, (Working hours are according to the market covered)<\/li>\\n<li>Phone calls are inbound, no cold-calling<\/li>\\n<li>Suitable for people without experience<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"22879\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">What we expect:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Good computer skills and good knowledge of MS Office<\/li>\\n<li>Ability to quickly identify customers' problems and needs<\/li>\\n<li>Ability to set priorities and manage daily responsibilities effectively<\/li>\\n<li>A&nbsp;client-oriented approach, patience, and strong communication skills<\/li>\\n<li>Team players with the ability to work in a&nbsp;Customer Service environment<\/li>\\n<li>Living in the Czech Republic is a&nbsp;plus<\/li>\\n<li><strong>Native Croatian and communicative level of English in both oral and written form<\/strong><\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-recent-on-screen347315_747=\\\"24606\\\" data-gtm-vis-first-on-screen347315_747=\\\"24606\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">We offer:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Home office<\/li>\\n<li>Meal vouchers<\/li>\\n<li>Attractive bonuses according to the performance<\/li>\\n<li>Daily use of foreign languages, especially English.<\/li>\\n<li>Great referral bonus<\/li>\\n<li>A&nbsp;team that is fair and human at all times, including corporate governance.<\/li>\\n<li>Interactive activities: team-building, company parties, sports, etc.<\/li>\\n<li>Opportunity to develop a&nbsp;career within a&nbsp;multinational environment<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">If you are interested in our offer, please apply now!<\/p>\",\"ats_external_id\":\"1001844176\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-02-23T17:01:56.296+01:00\",\"created_at\":\"2026-01-15T16:37:22.024+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"375\",\"campaign_id\":\"545\",\"campaign_title\":\"HM \/ Greek \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Greek - popular retail shop \",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the Czech branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Communicate with customers via phone calls, e-mails, and social media platforms<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Assist&nbsp;customers with service-related questions and ensure efficient problem<\/span> resolution<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Handle only inbound calls &ndash; no cold calling<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Work in a rotating shift pattern: 8:00&ndash;17:00 or 9:00&ndash;18:00, including some weekends&nbsp;and bank holidays<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Document customer interactions, update case details in the system, and manage<\/span> administrative back-office tasks (e.g., processing requests or verifying information)<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Collaborate with various departments to resolve complex cases and ensure seamless customer experience<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Share insights with your team to continuously improve processes and service quality<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">This role is also suitable for candidates without prior experience &ndash; full training will be provided.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What we expect:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Native Greek and a communicative level of English (both spoken and written)<br \/><\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Interest in fashion and a genuine desire to help customers in any situation with&nbsp;a&nbsp;positive&nbsp;mindset<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong collaboration skills, flexibility, and a team-player attitude<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Good computer skills, including solid knowledge of MS Office<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ability to stay organized, set priorities, and manage daily tasks effectively<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A client-oriented approach, patience, and excellent communication skills<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an additional allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect&nbsp;and&nbsp;collaboration<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"783032088\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"32000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-02-23T15:02:06.304+01:00\",\"created_at\":\"2026-01-15T16:32:01.338+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"559\",\"campaign_id\":\"74\",\"campaign_title\":\"Bytedance \/ Russian \/ Daugavpils\",\"campaign_type\":\"job_application\",\"job_title\":\"\u041a\u043e\u043d\u0442\u0435\u043d\u0442-\u043c\u043e\u0434\u0435\u0440\u0430\u0442\u043e\u0440\u044b \u0432 \u0414\u0430\u0443\u0433\u0430\u0432\u043f\u0438\u043b\u0441\u0435\",\"street\":null,\"address\":null,\"city\":\"R\u012bga\",\"state\":null,\"postal_code\":\"1003\",\"region\":\"Riga\",\"country\":\"Latvia\",\"short_description\":\"Pievienojies Concentrix komandai Daugavpil\u012b!\",\"long_description\":\"<p><strong>\u041f\u0440\u0435\u0434\u043b\u0430\u0433\u0430\u0435\u043c \u0440\u0430\u0431\u043e\u0442\u0443 \u0432 \u044d\u043d\u0435\u0440\u0433\u0438\u0447\u043d\u043e\u0439 \u043a\u043e\u043c\u0430\u043d\u0434\u0435, \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0437\u0438\u0440\u0443\u044e\u0449\u0435\u0439\u0441\u044f \u043d\u0430 \u043c\u043e\u0434\u0435\u0440\u0430\u0446\u0438\u0438 \u0438 \u0430\u043d\u0430\u043b\u0438\u0437\u0435 \u0440\u0430\u0437\u043d\u043e\u043e\u0431\u0440\u0430\u0437\u043d\u043e\u0433\u043e \u0446\u0438\u0444\u0440\u043e\u0432\u043e\u0433\u043e \u043a\u043e\u043d\u0442\u0435\u043d\u0442\u0430, \u0447\u0442\u043e\u0431\u044b \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0438\u0442\u044c \u043b\u0443\u0447\u0448\u0438\u0439 \u043e\u043f\u044b\u0442, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u043c\u043e\u0436\u0435\u0442 \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0438\u0442\u044c \u043c\u0438\u0440 \u0441\u043e\u0446\u0438\u0430\u043b\u044c\u043d\u044b\u0445 \u0441\u0435\u0442\u0435\u0439!<\/strong><\/p>\\n<p><strong>\u041a\u041e\u041d\u0422\u0415\u041d\u0422 \u041c\u041e\u0414\u0415\u0420\u0410\u0422\u041e\u0420<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>\u0427\u0442\u043e \u0442\u044b \u0431\u0443\u0434\u0435\u0448\u044c \u0434\u0435\u043b\u0430\u0442\u044c<\/strong><\/p>\\n<p>\u0422\u0432\u043e\u0438 \u0437\u0430\u0434\u0430\u0447\u0438 \u043d\u0430 \u044d\u0442\u043e\u0439 \u0434\u043e\u043b\u0436\u043d\u043e\u0441\u0442\u0438 \u0431\u0443\u0434\u0443\u0442:<\/p>\\n<ul>\\n<li>\u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0435 \u043c\u043e\u0434\u0435\u0440\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435 \u0438 \u0430\u043d\u0430\u043b\u0438\u0437 \u043d\u043e\u0432\u043e\u0433\u043e \u043a\u043e\u043d\u0442\u0435\u043d\u0442\u0430 \u0438\u0441\u0445\u043e\u0434\u044f \u0438\u0437 \u043f\u043e\u0442\u0440\u0435\u0431\u043d\u043e\u0441\u0442\u0435\u0439 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439 \u0438 \u0440\u0435\u0433\u043b\u0430\u043c\u0435\u043d\u0442\u0430 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438;<\/li>\\n<li>\u043e\u0431\u0440\u0430\u0431\u043e\u0442\u043a\u0430 \u043f\u043e\u0441\u0442\u0443\u043f\u0430\u044e\u0449\u0438\u0445 \u0432\u0438\u0434\u0435\u043e \u043d\u0430 \u0440\u0443\u0441\u0441\u043a\u043e\u043c \u044f\u0437\u044b\u043a\u0435;\u202f<\/li>\\n<li>\u0441\u0442\u0440\u043e\u0433\u043e\u0435 \u0441\u043e\u0445\u0440\u0430\u043d\u0435\u043d\u0438\u0435 \u043a\u043e\u043d\u0444\u0438\u0434\u0435\u043d\u0446\u0438\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u0438;<\/li>\\n<li>\u0433\u043e\u0442\u043e\u0432\u043d\u043e\u0441\u0442\u044c \u0435\u0436\u0435\u0434\u043d\u0435\u0432\u043d\u043e \u0441\u0442\u0430\u043b\u043a\u0438\u0432\u0430\u0442\u044c\u0441\u044f \u0441 \u0434\u0435\u043b\u0438\u043a\u0430\u0442\u043d\u044b\u043c \u0438 \u043d\u0435 \u043f\u0440\u043e\u0445\u043e\u0434\u044f\u0449\u0438\u043c \u0446\u0435\u043d\u0437\u0443\u0440\u0443 \u043a\u043e\u043d\u0442\u0435\u043d\u0442\u043e\u043c.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>\u0422\u0432\u043e\u0438 \u043d\u0430\u0432\u044b\u043a\u0438<\/strong><\/p>\\n<p>\u0422\u044b \u043d\u0430\u043c \u043f\u043e\u0434\u0445\u043e\u0434\u0438\u0448\u044c, \u0435\u0441\u043b\u0438 \u0443 \u0442\u0435\u0431\u044f \u0435\u0441\u0442\u044c:<\/p>\\n<ul>\\n<li>\u0431\u0430\u0437\u043e\u0432\u044b\u0435 \u0437\u043d\u0430\u043d\u0438\u044f \u0430\u043d\u0433\u043b\u0438\u0439\u0441\u043a\u043e\u0433\u043e, \u043d\u0435 \u043d\u0438\u0436\u0435 \u0443\u0440\u043e\u0432\u043d\u044f \u04102 (\u043e\u0441\u043d\u043e\u0432\u043d\u044b\u0435 \u0434\u043e\u043a\u0443\u043c\u0435\u043d\u0442\u044b \u0438 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u044b \u0434\u043e\u0441\u0442\u0443\u043f\u043d\u044b \u0442\u043e\u043b\u044c\u043a\u043e \u043d\u0430 \u0430\u043d\u0433\u043b\u0438\u0439\u0441\u043a\u043e\u043c \u044f\u0437\u044b\u043a\u0435);<\/li>\\n<li>\u0441\u0432\u043e\u0431\u043e\u0434\u043d\u043e\u0435 \u0432\u043b\u0430\u0434\u0435\u043d\u0438\u0435 \u0440\u0443\u0441\u0441\u043a\u0438\u043c \u044f\u0437\u044b\u043a\u043e\u043c;<\/li>\\n<li>\u043a\u043e\u043c\u043f\u044c\u044e\u0442\u0435\u0440\u043d\u0430\u044f \u0433\u0440\u0430\u043c\u043e\u0442\u043d\u043e\u0441\u0442\u044c \u0438 \u043d\u0430\u0432\u044b\u043a\u0438 \u0440\u0430\u0431\u043e\u0442\u044b \u0441&nbsp;MS\u202fOffice;<\/li>\\n<li>\u043b\u044e\u0431\u043e\u0437\u043d\u0430\u0442\u0435\u043b\u044c\u043d\u043e\u0441\u0442\u044c \u0438 \u0438\u043d\u0442\u0435\u0440\u0435\u0441 \u043a \u0441\u043e\u0446\u0438\u0430\u043b\u044c\u043d\u044b\u043c \u0441\u0435\u0442\u044f\u043c;<\/li>\\n<li>\u043e\u0440\u0433\u0430\u043d\u0438\u0437\u043e\u0432\u0430\u043d\u043d\u043e\u0441\u0442\u044c, \u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u0441\u0442\u044c \u0438 \u0432\u043d\u0438\u043c\u0430\u0442\u0435\u043b\u044c\u043d\u043e\u0441\u0442\u044c \u043a \u0434\u0435\u0442\u0430\u043b\u044f\u043c;<\/li>\\n<li>\u0437\u0430\u043a\u043e\u043d\u0447\u0435\u043d\u043d\u043e\u0435 \u0441\u0440\u0435\u0434\u043d\u0435\u0435 \u043e\u0431\u0440\u0430\u0437\u043e\u0432\u0430\u043d\u0438\u0435;<\/li>\\n<li>\u043e\u0442\u0441\u0443\u0442\u0441\u0442\u0432\u0438\u0435 \u0441\u0443\u0434\u0438\u043c\u043e\u0441\u0442\u0438.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>\u0427\u0442\u043e \u043c\u044b \u043f\u0440\u0435\u0434\u043b\u0430\u0433\u0430\u0435\u043c<\/strong><\/p>\\n<p>\u041d\u0430 \u044d\u0442\u043e\u0439 \u043f\u043e\u0437\u0438\u0446\u0438\u0438 \u0442\u0435\u0431\u0435 \u0431\u0443\u0434\u0443\u0442 \u0434\u043e\u0441\u0442\u0443\u043f\u043d\u044b:<\/p>\\n<ul>\\n<li>\u202f\u043e\u0431\u0443\u0447\u0435\u043d\u0438\u0435 \u043f\u0440\u043e\u0444\u0435\u0441\u0441\u0438\u0438 \u041a\u043e\u043d\u0442\u0435\u043d\u0442 \u043c\u043e\u0434\u0435\u0440\u0430\u0442\u043e\u0440;<\/li>\\n<li>\u0440\u0430\u0431\u043e\u0442\u0430 \u0438\u0437 \u043e\u0444\u0438\u0441\u0430 \u0432 \u0446\u0435\u043d\u0442\u0440\u0435 \u0433\u043e\u0440\u043e\u0434\u0430 \u0414\u0430\u0443\u0433\u0430\u0432\u043f\u0438\u043b\u0441;<\/li>\\n<li>\u0443\u0440\u043e\u043a\u0438 \u0430\u043d\u0433\u043b\u0438\u0439\u0441\u043a\u043e\u0433\u043e \u044f\u0437\u044b\u043a\u0430;<\/li>\\n<li>\u0441\u0442\u0440\u0430\u0445\u043e\u0432\u043e\u0439 \u043f\u043e\u043b\u0438\u0441 \u043f\u043e\u0441\u043b\u0435 \u0438\u0441\u043f\u044b\u0442\u0430\u0442\u0435\u043b\u044c\u043d\u043e\u0433\u043e \u0441\u0440\u043e\u043a\u0430;<\/li>\\n<li>\u043e\u043f\u043b\u0430\u0442\u0430 \u043c\u043e\u0431\u0438\u043b\u044c\u043d\u043e\u0439 \u0441\u0432\u044f\u0437\u0438 \u043f\u043e\u0441\u043b\u0435 \u0438\u0441\u043f\u044b\u0442\u0430\u0442\u0435\u043b\u044c\u043d\u043e\u0433\u043e \u0441\u0440\u043e\u043a\u0430;<\/li>\\n<li>\u0431\u043b\u0430\u0433\u043e\u043f\u0440\u0438\u044f\u0442\u043d\u0430\u044f \u0440\u0430\u0431\u043e\u0447\u0430\u044f \u0430\u0442\u043c\u043e\u0441\u0444\u0435\u0440\u0430;<\/li>\\n<li>\u0441\u0442\u0430\u0431\u0438\u043b\u044c\u043d\u0430\u044f \u0437\u0430\u0440\u0430\u0431\u043e\u0442\u043d\u0430\u044f \u043f\u043b\u0430\u0442\u0430 \u0432 \u0440\u0430\u0437\u043c\u0435\u0440\u0435 850&euro; \u0431\u0440\u0443\u0442\u0442\u043e + \u0431\u043e\u043d\u0443\u0441;<\/li>\\n<li>\u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438 \u043a\u0430\u0440\u044c\u0435\u0440\u043d\u043e\u0433\u043e \u0440\u043e\u0441\u0442\u0430 \u0432 \u0431\u043e\u043b\u044c\u0448\u043e\u0439 \u043c\u0435\u0436\u0434\u0443\u043d\u0430\u0440\u043e\u0434\u043d\u043e\u0439 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438.&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>\u0422\u0438\u043f \u0440\u0430\u0431\u043e\u0442\u044b:<\/strong> \u041f\u043e\u0441\u043c\u0435\u043d\u043d\u044b\u0439 \u0433\u0440\u0430\u0444\u0438\u043a (\u0441 \u043f\u043e\u043d\u0435\u0434\u0435\u043b\u044c\u043d\u0438\u043a\u0430 \u043f\u043e \u0432\u043e\u0441\u043a\u0440\u0435\u0441\u0435\u043d\u044c\u0435, \u043e\u0434\u043d\u0430 \u0441\u043c\u0435\u043d\u0430 8.5 \u0447\u0430\u0441\u043e\u0432, \u0432\u043a\u043b\u044e\u0447\u0430\u044f \u043d\u043e\u0447\u043d\u044b\u0435 \u0441\u043c\u0435\u043d\u044b)<\/p>\\n<p><strong>\u041c\u0435\u0441\u0442\u043e \u0440\u0430\u0431\u043e\u0442\u044b:<\/strong> \u0417\u0430\u043c\u0435\u0447\u0430\u0442\u0435\u043b\u044c\u043d\u044b\u0439 \u043e\u0444\u0438\u0441 \u043f\u043e \u0430\u0434\u0440\u0435\u0441\u0443&nbsp;Par\u0101des&nbsp;iela 1,&nbsp;Daugavpils<\/p>\\n<p><strong>\u0414\u0430\u0442\u0430 \u043d\u0430\u0447\u0430\u043b\u0430:<\/strong> 13-\u0433\u043e \u0438 20-\u0433\u043e \u0430\u043f\u0440\u0435\u043b\u044f<\/p>\\n<p><strong>\u0414\u043b\u0438\u0442\u0435\u043b\u044c\u043d\u043e\u0441\u0442\u044c \u043a\u043e\u043d\u0442\u0440\u0430\u043a\u0442\u0430: <\/strong>\u043d\u0430 6 \u043c\u0435\u0441\u044f\u0446\u0435\u0432 \u0441 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044c\u044e \u043f\u0440\u043e\u0434\u043b\u0435\u043d\u0438\u044f<\/p>\\n<p>&nbsp;<\/p>\\n<p>_____________________________________________________________________________<\/p>\\n<p>Pied\u0101vajam darbu ener\u0123isk\u0101 komand\u0101, kas specializ\u0113jas da\u017e\u0101da digit\u0101l\u0101 satura moder\u0113&scaron;an\u0101 un anal\u012bz\u0113, lai sniegtu vislab\u0101ko pieredzi, ko sp\u0113j pied\u0101v\u0101t soci\u0101lo t\u012bklu pasaules pla&scaron;umi!<\/p>\\n<p><strong>SATURA MODERATORS\/-E<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pien\u0101kumi:<\/strong><\/p>\\n<ul>\\n<li>Efekt\u012bva digit\u0101l\u0101 satura moder\u0113&scaron;ana un anal\u012bze, \u0146emot v\u0113r\u0101 klienta vajadz\u012bbas un uz\u0146\u0113muma vadl\u012bnijas \/ noteikumus<\/li>\\n<li>Darbs ar sensat\u012bvu un necenz\u0113tu saturu<\/li>\\n<li>Ien\u0101ko&scaron;o videoklipu apstr\u0101de krievu valod\u0101<\/li>\\n<li>Konfidencialit\u0101te iev\u0113ro&scaron;ana<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<strong>No Jums sagaid\u0101m:<\/strong><\/p>\\n<ul>\\n<li>Ang\u013cu valodas zin\u0101&scaron;anas A2 l\u012bmen\u012b (apm\u0101c\u012bbu dokumenti un programmas ir pieejamas tikai ang\u013cu valod\u0101)<\/li>\\n<li>\u013boti labas krievu valodas zin\u0101&scaron;anas, gan rakstiski, gan mutiski (saturs, kas tiek apstr\u0101d\u0101ts ir krievu valod\u0101)<\/li>\\n<li>Interese par soci\u0101lajiem t\u012bkliem<\/li>\\n<li>Vid\u0113j\u0101 izgl\u012bt\u012bba un iesp\u0113ja uzr\u0101d\u012bt izzi\u0146u no Soda re\u0123istra par nesod\u0101m\u012bbu<\/li>\\n<li>Datorpramses (iesp\u0113ja str\u0101d\u0101t ar MS Office programm\u0101m)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<strong>M\u0113s pied\u0101v\u0101jam:<\/strong><\/p>\\n<ul>\\n<li>Apmaks\u0101tas apm\u0101c\u012bbas satura moderatora lomai<\/li>\\n<li>Biroju Daugavpils centr\u0101<\/li>\\n<li>Ang\u013cu valodas kursus<\/li>\\n<li>Apdro&scaron;in\u0101&scaron;ana p\u0113c p\u0101rbaudes laika<\/li>\\n<li>Apmaks\u0101ts telefons r\u0113\u0137ins p\u0113c p\u0101rbaudes laika<\/li>\\n<li>Papildus bonusi par darba sniegumu, k\u0101 ar\u012b piemaksas par naktsmai\u0146\u0101m<\/li>\\n<li>Karjeras iesp\u0113jas<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Atalgojums:<\/strong>&nbsp;no 850,- Euro\/ Bruto + bonusi un piemaksas;<\/p>\\n<p><strong>Darba vieta:<\/strong>&nbsp;Birojs, Par\u0101des iela 1, Daugavpils<\/p>\\n<p><strong>Darba uzs\u0101k&scaron;anas datums:<\/strong> 13. un 20. apr\u012blis<\/p>\\n<p><strong>L\u012bguma ilgums: <\/strong>uz 6 m\u0113ne&scaron;iem ar iesp\u0113ju pagarin\u0101t l\u012bgumu<\/p>\",\"ats_external_id\":\"1754705004\",\"location\":\"R\u012bga, Riga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-19T17:53:14.712+02:00\",\"created_at\":\"2026-01-15T10:23:57.184+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NA?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"ru\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"560\",\"campaign_id\":\"71\",\"campaign_title\":\"Warner Bros \/ Latvian \/ Riga\",\"campaign_type\":\"job_application\",\"job_title\":\"Klientu apkalpo\u0161anas speci\u0101lists\/-e (ar latvie\u0161u valodas zin\u0101\u0161an\u0101m)\",\"street\":\"Kri\u0161j\u0101\u0146a Valdem\u0101ra iela 21\",\"address\":\"Kri\u0161j\u0101\u0146a Valdem\u0101ra iela 21\",\"city\":\"Riga\",\"state\":null,\"postal_code\":\"LV-1010\",\"region\":\"Riga\",\"country\":\"Latvia\",\"short_description\":\" Job Description Mekl\u0113 jaunus karjeras izaicin\u0101jumus? \",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Pievienojies m\u016bsu komandai - Concentrix! M\u0113s esam glob\u0101ls tehnolo\u0123iju un pakalpojumu uz\u0146\u0113mums, kas atbalsta Tev zin\u0101mus z\u012bmolus vair\u0101k nek\u0101 70 valst\u012bs. &Scaron;obr\u012bd mekl\u0113jam jaunus kol\u0113\u0123us, kas apkalpos klientus, kuri izmanto video straum\u0113&scaron;anas pakalpojumus, vair\u0101k par darbu un klientu m\u0113s past\u0101st\u012bsim atlases procesa laik\u0101!<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p><strong>Uzs\u0101k&scaron;anas datums:<\/strong> 11. maijs<\/p>\\n<p><strong>Darba vieta: <\/strong>Kri&scaron;j\u0101\u0146a Valdem\u0101ra iela 21, R\u012bga<\/p>\\n<p><strong>Darba laiks: <\/strong>pirmdiena - sv\u0113tdiena, darbs mai\u0146\u0101s (8.5h), laika posm\u0101 no 9:00 l\u012bdz 22:00<\/p>\\n<p><strong>Atalgojums<\/strong>: 1300,- Euro \/ Gross un bonusa sist\u0113ma<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Darba pien\u0101kumi:&nbsp;<\/strong>Galvenais uzdevums ir nodro&scaron;in\u0101t klientiem atbalstu un apkalpo&scaron;anu pa t\u0101lruni, e-pastu, soci\u0101lajos t\u012bklos un cit\u0101s telefona aplik\u0101cij\u0101s. M\u016bsu komanda sniedz atbalstu latvie&scaron;u un ang\u013cu valod\u0101, risinot klientiem radu&scaron;os jaut\u0101jumus saist\u012bb\u0101 ar straum\u0113&scaron;anas platformas lieto&scaron;anu (valoda, k\u0101d\u0101 tiks sniegts pakalpojums b\u016bs atkar\u012bgs no t\u0101, k\u0101du valodu izv\u0113las klients, kas v\u0113l\u0101s sazin\u0101ties ar m\u016bsu atbalsta komandu).<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ko m\u0113s pied\u0101v\u0101sim Tev?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Apmaks\u0101tus telefona sakarus person\u012bgaj\u0101m vajadz\u012bb\u0101m<\/p>\\n<\/li>\\n<li>\\n<p>Vesel\u012bbas un nelaimes gad\u012bjumu apdro&scaron;in\u0101&scaron;anu<\/p>\\n<\/li>\\n<li>\\n<p>Ikm\u0113ne&scaron;a bonusu, kas balst\u012bti uz Tavu un komandas veikumu<\/p>\\n<\/li>\\n<li>\\n<p>Papildu atl\u012bdz\u012bbu par veiksm\u012bgi ieteiktiem jauniem kol\u0113\u0123iem<\/p>\\n<\/li>\\n<li>\\n<p>Komandas aktivit\u0101tes<\/p>\\n<\/li>\\n<li>\\n<p>Darba vietu modern\u0101 biroj\u0101, R\u012bgas centr\u0101<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Tu b\u016bsi piem\u0113rots kandid\u0101ts, ja&nbsp;<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Br\u012bvi p\u0101rvaldi latvie&scaron;u valodu<\/p>\\n<\/li>\\n<li>\\n<p>J\u016bties komfortabli lietojot ang\u013cu valodu (vismaz B2) valodas gan mutiski, gan rakstiski<\/p>\\n<\/li>\\n<li>\\n<p>K\u0101 ar\u012b, nov\u0113rt\u012bsim Ja Tev b\u016bs iepriek&scaron;\u0113ja darba pieredze l\u012bdz\u012bg\u0101 amat\u0101, bet ja n\u0113, tad iem\u0101c\u012bsim visu, kas ir vajadz\u012bgs!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>M\u016bsu atlases proces: telefona&nbsp;intervija un intervija ar atlases speci\u0101listu; k\u0101 ar\u012b kandid\u0101tam ar\u012b b\u016bs j\u0101iesniedz rekomend\u0101cija no iepriek&scaron;\u0113j\u0101 darba dev\u0113ja izzi\u0146a par nesod\u0101m\u012bbu.<\/p>\\n<p>Ja tas izklaus\u0101s k\u0101 Tavs n\u0101kamais karjeras solis,<strong>&nbsp;m\u0113s gaidam tavu pieteikumu<\/strong>. Piesakies &scaron;odien un uzzini k\u0101p\u0113c 440 000+ kol\u0113\u0123u vis\u0101 pasaul\u0113 sauc Concentrix par savu darba dev\u0113ju! \ud83d\udc4b<\/p>\\n<p>&nbsp;<\/p>\\n<p>_______________________________________________________________________<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the thrill of a game-changing career!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a new challenge? Concentrix is a global technology and services company supporting the brands of the future in over 70 countries. We work with well-known companies - the ones you use every day - by improving their operations with new, innovative technologies and solutions.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Location<\/strong>: Kri&scaron;j\u0101\u0146a Valdem\u0101ra iela 21, R\u012bga<\/p>\\n<p><strong>Start date<\/strong>: 11th of May<\/p>\\n<p><strong>Working hours<\/strong>: Monday to Sunday, work in 8.5h shifts, from 9 AM to 10 PM<\/p>\\n<p><strong>Salary<\/strong>: 1300,- Euro \/ Gross<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tasks:<\/strong><\/p>\\n<p>Your work consists of providing customers with the best possible support and service via phone, email and social media and phone apps. You will actively listen to what the customer needs help with, troubleshoot on the customer's behalf and solve the customer's problem to the best of your ability, this will be done in Latvian or English language (the language in which the service will be provided will depend on the language chosen by the client who wishes to contact our support team).<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer you<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Paid personal phone bill<\/p>\\n<\/li>\\n<li>\\n<p>Health and accident insurance&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>A bonus model based on your and team's performance<\/p>\\n<\/li>\\n<li>\\n<p>Extra add-on for successful referrals for this role<\/p>\\n<\/li>\\n<li>\\n<p>Team activities<\/p>\\n<\/li>\\n<li>\\n<p>Modern office in Riga's center&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will be a great fit, if you,<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Speak fluent Latvian<\/p>\\n<\/li>\\n<li>\\n<p>Feel comfortable to switch to English language (B2 level, both written and verbal)<\/p>\\n<\/li>\\n<li>\\n<p>It would also be great if you already have experience in customer support - but if not, no worries, we'll teach you everything you need to know!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>We want to hear from you if this feels like the right step for you in your career. Apply today and join us at Concentrix! \ud83d\udc4b<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"3247722200\",\"location\":\"Riga, Riga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-14T15:17:31.664+03:00\",\"created_at\":\"2026-01-15T10:18:31.022+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MQ?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"561\",\"campaign_id\":\"69\",\"campaign_title\":\"Warner Bros \/ Hebrew \/ Riga\",\"campaign_type\":\"job_application\",\"job_title\":\"Klientu apkalpo\u0161anas speci\u0101lists\/-e (ar ebreju valodas zin\u0101\u0161an\u0101m)\",\"street\":null,\"address\":null,\"city\":\"Riga\",\"state\":null,\"postal_code\":null,\"region\":\"Riga\",\"country\":\"Latvia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>(LV)<\/strong><\/p>\\n<p><strong>Mekl\u0113 jaunus karjeras izaicin\u0101jumus?&nbsp;<\/strong>Pievienojies m\u016bsu komandai - Concentrix! M\u0113s esam glob\u0101ls tehnolo\u0123iju un pakalpojumu uz\u0146\u0113mums, kas atbalsta Tev zin\u0101mus z\u012bmolus vair\u0101k nek\u0101 70 valst\u012bs. &Scaron;obr\u012bd mekl\u0113jam jaunus kol\u0113\u0123us, kas apkalpos klientus, kuri izmanto video straum\u0113&scaron;anas pakalpojumus, vair\u0101k par darbu un klientu m\u0113s past\u0101st\u012bsim atlases procesa laik\u0101!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Uzs\u0101k&scaron;anas datums:<\/strong> Apr\u012blis&ndash;J\u016blijs 2026<\/p>\\n<p><strong>Darba vieta: <\/strong>Kr.Valdem\u0101ra iela 21, R\u012bga, darbs no biroja<\/p>\\n<p><strong>Darba laiks:&nbsp;<\/strong>Pirmdiena - sv\u0113tdiena, darbs mai\u0146\u0101s, no 9:00 l\u012bdz 22:00<\/p>\\n<p><strong>Atalgojums<\/strong>: 1800,- Euro \/ Gross un bonusa sist\u0113ma<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Darba pien\u0101kumi:&nbsp;<\/strong>Galvenais uzdevums ir nodro&scaron;in\u0101t klientiem atbalstu un apkalpo&scaron;anu pa t\u0101lruni, e-pastu un cit\u0101s telefona aplik\u0101cij\u0101s. M\u016bsu komanda sniedz atbalstu ebreju un ang\u013cu valod\u0101, risinot klientiem radu&scaron;os jaut\u0101jumus saist\u012bb\u0101 ar straum\u0113&scaron;anas platformas lieto&scaron;anu (valoda, k\u0101d\u0101 tiks sniegts pakalpojums b\u016bs atkar\u012bgs no t\u0101, k\u0101du valodu izv\u0113las klients, kas v\u0113l\u0101s sazin\u0101ties ar m\u016bsu atbalsta komandu).<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ko m\u0113s pied\u0101v\u0101sim Tev?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Apmaks\u0101tus telefona sakarus person\u012bgaj\u0101m vajadz\u012bb\u0101m<\/p>\\n<\/li>\\n<li>\\n<p>Vesel\u012bbas un nelaimes gad\u012bjumu apdro&scaron;in\u0101&scaron;anu<\/p>\\n<\/li>\\n<li>\\n<p>Ikm\u0113ne&scaron;a bonusu, kas balst\u012bti uz Tavu un komandas veikumu<\/p>\\n<\/li>\\n<li>\\n<p>Papildu atl\u012bdz\u012bbu par veiksm\u012bgi ieteiktiem jauniem kol\u0113\u0123iem<\/p>\\n<\/li>\\n<li>\\n<p>Komandas aktivit\u0101tes<\/p>\\n<\/li>\\n<li>\\n<p>Darba vietu modern\u0101 biroj\u0101, R\u012bgas centr\u0101<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Tu b\u016bsi piem\u0113rots kandid\u0101ts, ja&nbsp;<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Br\u012bvi p\u0101rvaldi ebreju valodu<\/p>\\n<\/li>\\n<li>\\n<p>J\u016bties komfortabli lietojot ang\u013cu valodu (vismaz B2) valodas gan mutiski, gan rakstiski<\/p>\\n<\/li>\\n<li>\\n<p>K\u0101 ar\u012b, nov\u0113rt\u012bsim Ja Tev b\u016bs iepriek&scaron;\u0113ja darba pieredze l\u012bdz\u012bg\u0101 amat\u0101, bet ja n\u0113, tad iem\u0101c\u012bsim visu, kas ir vajadz\u012bgs!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>M\u016bsu atlases proces: telefona intervija un intervija ar atlases speci\u0101listu; k\u0101 ar\u012b kandid\u0101tam ar\u012b b\u016bs j\u0101iesniedz rekomend\u0101cija no iepriek&scaron;\u0113j\u0101 darba dev\u0113ja izzi\u0146a par nesod\u0101m\u012bbu. Ja tas izklaus\u0101s k\u0101 Tavs n\u0101kamais karjeras solis,<strong>&nbsp;m\u0113s gaidam tavu pieteikumu<\/strong>. Piesakies &scaron;odien un uzzini k\u0101p\u0113c 440 000+ kol\u0113\u0123u vis\u0101 pasaul\u0113 sauc Concentrix par savu darba dev\u0113ju! \ud83d\udc4b<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>(ENG)<\/strong><\/p>\\n<p><strong>Experience the thrill of a game-changing career! <\/strong>Are you looking for a new challenge? Concentrix is a global technology and services company supporting the brands of the future in over 70 countries. We work with well-known companies - the ones you use every day - by improving their operations with new, innovative technologies and solutions.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Start date<\/strong>: During April- July 2026<\/p>\\n<p><strong>Location<\/strong>: Work from home or Office, Riga, Kr. Valdem\u0101ra iela 21<\/p>\\n<p><strong>Working hours<\/strong>: Monday to Sunday, work in shifts, from 9 AM to 10 PM<\/p>\\n<p><strong>Salary<\/strong>: 1800,- Euro \/ Gross<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tasks:<\/strong><\/p>\\n<p>The main task is to provide customer support and service via telephone, email, and other phone applications. Our team provides support in Hebrew and English, addressing customer questions related to the use of the streaming platform (the language in which the service will be provided will depend on the language chosen by the customer who wishes to contact our support team).<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer you<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Paid personal phone bill<\/p>\\n<\/li>\\n<li>\\n<p>Health and accident insurance&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>A bonus model based on your and team's performance<\/p>\\n<\/li>\\n<li>\\n<p>Extra add-on for successful referrals for this role<\/p>\\n<\/li>\\n<li>\\n<p>Team activities<\/p>\\n<\/li>\\n<li>\\n<p>Modern office in Riga's center&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will be a great fit, if you,<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Speak Hebrew fluently<\/p>\\n<\/li>\\n<li>\\n<p>Feel comfortable to switch to English language (B2 level, both written and verbal)<\/p>\\n<\/li>\\n<li>\\n<p>It would also be great if you already have experience in customer support &mdash; but if not, no worries, we'll teach you everything you need to know.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;We want to hear from you if this feels like the right step for you in your career. Apply today and join us at Concentrix!&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer. <\/strong><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"3891900593\",\"location\":\"Riga, Riga\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T14:16:35.658+03:00\",\"created_at\":\"2026-01-15T10:13:44.484+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OQ?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"562\",\"campaign_id\":\"68\",\"campaign_title\":\"Samsung \/ Latvian \/ Riga\",\"campaign_type\":\"job_application\",\"job_title\":\"Klientu apkalpo\u0161anas speci\u0101lists\/-e (Samsung komand\u0101)\",\"street\":\"Kr.Valdem\u0101ra iela 21, R\u012bga\",\"address\":\"Kr.Valdem\u0101ra iela 21, R\u012bga\",\"city\":\"Riga\",\"state\":null,\"postal_code\":\"LV-1010\",\"region\":\"Riga\",\"country\":\"Latvia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div>\\n<h2><strong>Mekl\u0113jam jaunu kol\u0113\u0123i, kur&scaron; v\u0113las pievienoties m\u016bsu tehniskajai atbalsta komandai, R\u012bg\u0101!<\/strong><\/h2>\\n<p>&nbsp;<\/p>\\n<div>\\n<p><strong>Kas ir Concentrix? <\/strong>Concentrix ir glob\u0101ls biznesa \u0101rpakalpojumu uz\u0146\u0113mums, kas noz\u012bm\u0113, ka m\u0113s pied\u0101v\u0101jam savus pakalpojumus citiem uz\u0146\u0113mumiem, lai pal\u012bdz\u0113tu tiem p\u0101rvald\u012bt klientu apkalpo&scaron;anu, finanses un citus biznesa procesus. K\u0101 m\u016bsu kol\u0113\u0123is J\u016bs str\u0101d\u0101siet Concentrix, bet atbalst\u012bsiet m\u016bsu klientu Samsung - starptautiski atz\u012btu tehnolo\u0123iju nozares l\u012bderi.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>K\u0101 klientu atbalsta speci\u0101lists m\u016bsu Samsung komand\u0101 Tu,<\/strong><\/p>\\n<ul>\\n<li>\\n<p>atbild\u0113si uz ien\u0101ko&scaron;ajiem zvaniem, e-pastiem un \u010datiem, gan latvie&scaron;u, gan krievu valod\u0101 (atkar\u012bgs no t\u0101, k\u0101da valoda tiek izv\u0113l\u0113ta, kad klients v\u0113las sazin\u0101ties ar Samsung atbalsta komandu).<\/p>\\n<\/li>\\n<li>\\n<p>sniegsi tehnisku atbalstu Samsung produkta lietot\u0101jiem<\/p>\\n<\/li>\\n<li>\\n<p>iztur\u0113ties pret klientiem ar cie\u0146u, iev\u0113rojot uz\u0146\u0113muma politiku un proced\u016bras<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Nepiecie&scaron;am\u0101s prasmes:<\/strong><\/h2>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Lai Tu var\u0113tu sasniegt labus rezult\u0101tus &scaron;aj\u0101 darb\u0101, Tev b\u016bs nepiecie&scaron;amas izcilas <strong>latvie&scaron;u valodas prasmes (C1 l\u012bmenis)<\/strong> un \u013coti labas ang\u013cu un <strong>krievu valodas zin\u0101&scaron;anas (B2 l\u012bmenis)<\/strong>, gan rakstiski, gan mutiski. Ang\u013cu valodas prasmes Tev noteikti pal\u012bdz\u0113s lab\u0101k iem\u0101c\u012bties veikt darbu, k\u0101 ar\u012b pal\u012bdz\u0113s sazi\u0146ai ar kol\u0113\u0123iem, kas atrodas cit\u0101s Baltijas valst\u012bs. Nov\u0113rt\u0113sim, ja Tev b\u016bs iepriek&scaron;\u0113ja darba pieredze l\u012bdz\u012bg\u0101 amat\u0101, bet ja n\u0113, tad iem\u0101c\u012bsim visu, kas ir vajadz\u012bgs!<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h2><strong>M\u0113s pied\u0101v\u0101jam:<\/strong><\/h2>\\n<div>\\n<ul>\\n<li>\\n<p>Darbu R\u012bgas centr\u0101, Kr.Valdem\u0101ra iela 21<\/p>\\n<\/li>\\n<li>\\n<p>Darba laiku darba dien\u0101s, no pirmdienas l\u012bdz piektdienai, 8.5h gar\u0101s mai\u0146\u0101s, laika posm\u0101 no 9:00 l\u012bdz 19:00&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Stundas likmi 7.48 eur\/bruto p\u0101rbaudes laik\u0101 un 8.10 eur\/bruto p\u0113c p\u0101rbaudes laika<\/p>\\n<\/li>\\n<li>\\n<p>3 ned\u0113\u013cas apmaks\u0101tas apm\u0101c\u012bbas<\/p>\\n<\/li>\\n<li>\\n<p>Apmaks\u0101tus telefona sakarus person\u012bgaj\u0101m vajadz\u012bb\u0101m<\/p>\\n<\/li>\\n<li>\\n<p>Vesel\u012bbas un nelaimes gad\u012bjumu apdro&scaron;in\u0101&scaron;anu<\/p>\\n<\/li>\\n<li>\\n<p>Ikm\u0113ne&scaron;a bonusus, kas balst\u012bti uz Tavu un komandas veikumu<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>M\u016bsu atlases proces: telefona intervija, intervija ar atlases speci\u0101listu un kol\u0113\u0123i no m\u016bsu Samsung komandas, k\u0101 ar\u012b kandid\u0101tam ar\u012b b\u016bs j\u0101ats\u016bta rekomend\u0101cija no iepriek&scaron;\u0113j\u0101 darba dev\u0113ja.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Uzs\u0101k&scaron;anas datums:<\/strong>&nbsp; 29\/06\/2026<\/p>\\n<p><strong>Darba vieta:&nbsp;<\/strong>Darbs no biroja (Kr.Valdem\u0101ra iela 21)<\/p>\\n<p><strong>Darba veids:&nbsp;<\/strong>Pilnas slodzes darbs, darbs mai\u0146\u0101s (l\u012bgums uz noteiktu laiku, l\u012bdz 31\/03\/2027)<\/p>\\n<p><strong>Darba laiks:<\/strong>&nbsp;Darbs mai\u0146\u0101s, no pirmdienas l\u012bdz piektdienai, 8.5h, laika posm\u0101 no 9:00 l\u012bdz 19:00<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ja tas izklaus\u0101s k\u0101 Tavs n\u0101kamais karjeras solis,&nbsp;m\u0113s gaidam tavu pieteikumu!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<p>______________________<\/p>\\n<p><strong>ENG<\/strong><\/p>\\n<h2>Looking for a job in Riga? We're now looking for a team member who is passionate about solving technical issues, wants to help others and is ready to support Samsung's clients!<br \/><br \/><\/h2>\\n<p><strong>How we work is simple: <\/strong>Concentrix is a global business outsourcing company, meaning, we offer our services to other companies to help them handle their customer service, finances and other business processes. As our colleague, you will be employed by Concentrix, but supporting our client Samsung - an internationally recognized industry leader in technology.<\/p>\\n<p>\u202f&nbsp;<\/p>\\n<p><strong>Now you&rsquo;re probably wondering, what does the actual job entail?<\/strong>&nbsp;<\/p>\\n<p>As a Customer Support Specialist in our Samsung team, you will:\u202f&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Answer incoming calls, emails and chats in Russian &amp; Latvian (requirment set by our client)<\/p>\\n<\/li>\\n<li>\\n<p>Provide technical and non-technical assistance to Samsung's customers<\/p>\\n<\/li>\\n<li>\\n<p>Provide efficient and satisfying solutions to customers inquiries<\/p>\\n<\/li>\\n<li>\\n<p>Treat customers with respect, following the company policies and procedures<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>We think we'll be&nbsp;a great match&nbsp;if you're fluent in <strong>Latvian (C1)<\/strong> and have a good command of <strong>Russian and English (B2)<\/strong>. It would be great if you have some previous experience in customer service, especially in a call center environment -&nbsp;<em> b<\/em><em>ut don't worry if not, you will receive training and coaching to help you excel in your role.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What can we offer you?<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Wok from office in the city center, Kr.Valdem\u0101ra iela 21<\/p>\\n<\/li>\\n<li>\\n<p>A full-time job, with various shifts from Mon-Fri, between 09-19&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>An hourly rate of 7.48&euro; to 8.10&euro; (during trial period and after)<\/p>\\n<\/li>\\n<li>\\n<p>3 weeks paid training<\/p>\\n<\/li>\\n<li>\\n<p>Extensive health insurance including gym and dentistry and also accident insurance<\/p>\\n<\/li>\\n<li>\\n<p>Paid mobile phone bill for personal usage<\/p>\\n<\/li>\\n<li>\\n<p>Additional monthly bonus that will be based on your and your team's performance<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If this sounds like a great opportunity for you, all you'll need to do is complete our&nbsp;recruitment process&nbsp;which consists of an an initial phone call with our recruiter, a Teams-interview and finally,&nbsp;a&nbsp;reference check. We look forward to seeing your application soon!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>START:<\/strong> 29\/06\/2026<\/p>\\n<p><strong>LOCATION:&nbsp;<\/strong>Work from office in Riga, Latvia (Kr. Valdem\u0101ra iela 21)<\/p>\\n<p><strong>EMPLOYMENT TYPE:&nbsp;<\/strong>Temporary, until 31\/03\/2027<\/p>\\n<p><strong>WORKING HOURS:<\/strong>&nbsp;Monday to Friday, various shifts between 09-19 (8,5 h\/shift)<\/p>\\n<div>&nbsp;<\/div>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1040729324\",\"location\":\"Riga, Riga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T09:39:27.278+03:00\",\"created_at\":\"2026-01-15T10:10:19.328+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OA?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"563\",\"campaign_id\":\"59\",\"campaign_title\":\"Airbnb \/ Russian \/ WAH in Latvia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Airbnb team)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Latvia\",\"short_description\":\"Customer Service Specialist (Airbnb team)\",\"long_description\":\"<div><strong>(ENG)<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>We are looking for Customer Support Specialists who are ready to grow and develop together with our AirBnB teams.&nbsp;<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>As one of us, we want you to feel like you're in the right place, so <strong>we offer you<\/strong>:<\/div>\\n<ul>\\n<li>A job you can do remotely from the comfort of your home<\/li>\\n<li>A computer, monitor, and the small equipment you'll need to do your work<\/li>\\n<li>A temporary contract 6 month (with possibility to extend)<\/li>\\n<li>A salary of <span data-teams=\\\"true\\\">1214,11 <\/span>Eur\/gross<\/li>\\n<li>A good health insurance which includes gym and dentistry<\/li>\\n<li>Paid mobile phone bill<\/li>\\n<li>Bonuses based on performance up to 100 eur\/month<\/li>\\n<li>Actual growth opportunities<\/li>\\n<li>Supportive and fun coworkers<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will be&nbsp;expected to do&nbsp;<\/strong>is answer customer inquiries via text or phone in Russian &amp; English and come up with solutions in cooperation with your Team Manager. These can be related to bookings, cancellations, or other lodging-related queries. You'll work in 8 hour long shifts, ranging from 9:00 to 23:00 from Monday to Sunday, giving you a better chance to manage your free time.<\/div>\\n<div>&nbsp;<\/div>\\n<div>We think we'll be&nbsp;<strong>a great match<\/strong>&nbsp;if you're fluent in Russian and English.<\/div>\\n<div>&nbsp;<\/div>\\n<div>If that sounds like you, all you'll need to do is complete our<strong>&nbsp;recruitment process<\/strong>&nbsp;which consists one interview in English with our Recruiter and second, shorter interview with our Team Manager in Russian language. And, finally, a reference + clear criminal background check if offer is made.<\/div>\\n<div>&nbsp;<\/div>\\n<div>We will appriciate if you can send in your application in English! \ud83d\udc4b<\/div>\\n<p>&nbsp;<\/p>\\n<div><strong>(LV)<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Vakance: Klientu apkalpo&scaron;anas speci\u0101lsists (Airbnb komand\u0101).<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Mekl\u0113jam jaunus kol\u0113\u0123us, kas v\u0113las pievienoties Concentrix Latvia un ir gatavi uzs\u0101kt savu karjeru ar m\u016bsu Airbnb komandu! \ud83c\udf1f<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>Pievienojoties m\u016bsu komandai Tu sa\u0146emsi,<\/div>\\n<ul>\\n<li>Iesp\u0113ju str\u0101d\u0101t no m\u0101j\u0101m<\/li>\\n<li>Darba izpildei nepiecie&scaron;amo (dators, monitors utt.)<\/li>\\n<li>Darba l\u012bgumu uz 6 m\u0113ne&scaron;iem (ar iesp\u0113ju pagarin\u0101t)<\/li>\\n<li>Atalgojumu <span data-teams=\\\"true\\\">1214,11 <\/span>Euro<\/li>\\n<li>Vesel\u012bbas apdro&scaron;in\u0101&scaron;anu (iek\u013cauta zob\u0101rstniec\u012bba, \u0101rstniecisk\u0101s mas\u0101\u017eas, sports)<\/li>\\n<li>Apmaks\u0101tu priv\u0101to ikm\u0113ne&scaron;a telefona r\u0113\u0137inu<\/li>\\n<li>Piemaksas par labi padar\u012btu darbu (l\u012bdz 100,- Euro \/ bruto m\u0113nes\u012b)<\/li>\\n<li>Karjeras izaugsmes iesp\u0113jas<\/li>\\n<li>Un protams, for&scaron;us kol\u0113\u0123us<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<div>&nbsp;<\/div>\\n<div><strong>Kas b\u016bs j\u0101dara Tev? <\/strong>J\u0101atbild uz ien\u0101ko&scaron;ajiem telefona zvaniem un e-pastiem. Sazi\u0146a ar klientiem notiek krievu vai ang\u013cu valod\u0101 (atkar\u012bgs no t\u0101, k\u0101da valoda tiek izv\u0113l\u0113ta, kad klients v\u0113las sazin\u0101ties ar Airbnb atbalsta komandu).<\/div>\\n<div>Darbinieka galvenais uzdevums ir sniegt atbalstu uz da\u017e\u0101diem jaut\u0101jumiem, saist\u012bb\u0101 ar rezerv\u0101cij\u0101m, atcel&scaron;an\u0101m vai citiem jaut\u0101jumiem, kas ir saist\u012bti ar Airbnb pakalpojumiem.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Darbinieki str\u0101d\u0101 8 stundu mai\u0146\u0101s, laika posm\u0101 no 09:00 l\u012bdz 23:00, no pirmdienas l\u012bdz Sv\u0113tdienai (pilnas slodzes darbs 5 dienas jeb 40h ned\u0113\u013c\u0101).<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>M\u016bsu pras\u012bbas<\/strong> ir \u013coti labas krievu valodas prames (gan rakstiski, gan mutiski) un labas ang\u013cu valodas zin\u0101&scaron;anas.<\/div>\\n<div>&nbsp;<\/div>\\n<div>M\u016bsu atlases proces: telefona intervija, intervija ar atlases speci\u0101listu (ang\u013cu valod\u0101) un \u012bsa tik&scaron;an\u0101s ar komandas vad\u012bt\u0101ju (krievu &amp; ang\u013cu valod\u0101), ja atlases process ir tikt\u0101l bijis veiksm\u012bgs, kandid\u0101tam ar\u012b b\u016bs j\u0101ats\u016bta rekomend\u0101cija no iepriek&scaron;\u0113j\u0101 darba dev\u0113ja. Ja tiks izteikts darba pied\u0101v\u0101jums, kandid\u0101tam b\u016bs j\u0101pas\u016bta un j\u0101uzr\u0101da izzi\u0146a par nesod\u0101m\u012bbu.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Gaid\u012bsim Tavu pieteikumu ang\u013cu valod\u0101!\ud83d\udc4b<\/div>\",\"ats_external_id\":\"1897828284\",\"location\":\"Remote, Remote\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T14:11:23.674+03:00\",\"created_at\":\"2026-01-15T09:43:27.536+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1312\",\"campaign_id\":\"13612\",\"campaign_title\":\"Sr. Consultant, Client Success Business Consulting R1690706\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Consultant, Client Success Business Consulting\",\"street\":\"PHL Quezon City - 28th & 29th Flrs, Giga Tower, Bridgetowne, Ugong Norte\",\"address\":\"PHL Quezon City - 28th & 29th Flrs, Giga Tower, Bridgetowne, Ugong Norte\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1690706\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"2600000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-03-27T08:57:33.852+08:00\",\"created_at\":\"2026-01-15T00:02:03.782+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---28th--29th-Flrs-Giga-Tower-Bridgetowne-Ugong-Norte\/Sr-Consultant--Client-Success-Business-Consulting_R1690706\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Client Success Business Consulting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-GIGAT-04\",\"wid\":\"1eb64f2197e4103dc7545037dad20000\",\"descriptor\":\"PHL Quezon City - 28th & 29th Flrs, Giga Tower, Bridgetowne, Ugong Norte\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"markgil.pena@concentrix.com\"},\"first_name\":\"Pena, Mark Gil\"},\"categories\":[{\"descriptor\":\"CF Client Success Business Consulting\"}],\"recruiters\":[{\"id\":\"100882615\",\"wid\":\"60219339f7a01064a5be0f47c6b47903\",\"descriptor\":\"Gil Pena (100882615)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1166\",\"descriptor\":\"Sr. Consultant, Client Success Business Consulting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362968\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---28th--29th-Flrs-Giga-Tower-Bridgetowne-Ugong-Norte\/Sr-Consultant--Client-Success-Business-Consulting_R1690706\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---28th--29th-Flrs-Giga-Tower-Bridgetowne-Ugong-Norte\/Sr-Consultant--Client-Success-Business-Consulting_R1690706\/apply\",\"job_requisition_id\":\"R1690706\"}],\"organizations\":[{\"wid\":\"efab239a41c11015705cf39e57ec0000\",\"descriptor\":\"W0ZV8J Phgeo_Cso\",\"reference_id\":\"W0ZV8J\",\"custom_reference_id\":\"W0ZV8J\",\"company_reference_id\":null},{\"wid\":\"b8f41d9a025610165c79347708980000\",\"descriptor\":\"(GEO) TRANSFORMATION\",\"reference_id\":\"GEOTRANSFORMATI\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"efab239a41c110156e4d1a272e150000\",\"descriptor\":\"23160 - Opexother - PHGEOCSO\",\"reference_id\":\"PHGEOCSO\",\"custom_reference_id\":\"PHGEOCSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paul.santos@concentrix.com\"},\"first_name\":\"Paul Santos (251064)\"},\"category_groups\":[{\"id\":\"CF Innovation_Transformation\",\"wid\":\"4b0305aff0a71005ffaf9b9e3c3d0000\",\"descriptor\":\"Innovation & Transformation\"}],\"job_requisition\":{\"id\":\"R1690706\",\"wid\":\"28acf750322d1009e8d3b534b44c0000\",\"descriptor\":\"Sr. Consultant, Client Success Business Consulting\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1313\",\"campaign_id\":\"13609\",\"campaign_title\":\"Associate, Accounts Receivable R1695658\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Accounts Receivable\",\"street\":\"IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors\",\"address\":\"IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122016\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<p><u><b>Responsibilities:<\/b><\/u><\/p><ul><li>Ensuring the monthly revenue accruals get processed timely and accurately by the cut off through the system or manually (if needed) and generating\/dispatching of sales invoices in a timely manner.<\/li><li>Posting of various revenue entries regarding the above as needed i.e. accruals, invoices, write off.<\/li><li>Ensuring the invoices are correct and meet the requirements prior to dispatching.<\/li><li>Uploading of the final invoices on various third party payment portals as needed.<\/li><li>Collaborating with different departments (and with the client POCs) for dispute resolution regarding the sales invoices.<\/li><li>Reviewing and ensuring the billed\/unbilled aging is clean and making any corrections to clear unwanted items per the process.<\/li><li>Assisting in various Audits with pulling and providing the data\/backups requested<\/li><li>Providing various stake holders with necessary information and help in answering revenue related queries.<\/li><li>Assisting in AR Reconciliation of Balance sheet accounts for review<\/li><li>Maintaining effective SOPs (Standard Operating Procedures) for the projects handled.<\/li><\/ul><p><\/p><h2><b><u>Candidate&#39;s profile<\/u><\/b>:<\/h2><ul><li>A Commerce graduate\/ MBA \/ PG in Finance &amp; Accounts\/ CA Inter (Semi-Qualified)<\/li><li>Minimum 2-3 years\u2019 relevant experience in BPO\/Service\/consulting Industry<\/li><li>Should have hands-on experience in Invoicing and Monthly Revenue Accruals.<\/li><li>Should be well versed with 3rd party portals for invoice processing.<\/li><li>Proficient using Excel &amp; Power Point.<\/li><li>Experience in using financial systems and extracting reports.<\/li><li>Excellent verbal\/written communication skills.<\/li><li>Analytical, problem solver and detail-oriented.<\/li><\/ul><p><\/p><p><u><b>Additional Details:<\/b><\/u><\/p><ul><li><u>Shift timings<\/u>: <span>1st week of the month - 5pm to 2am <\/span>and f<span>or rest of the weeks - 3pm to 12am<\/span><\/li><li><u><span>The work mode for the role will be Work-At-Home.<\/span><\/u><\/li><\/ul>\",\"ats_external_id\":\"R1695658\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-03-27T08:55:24.029+08:00\",\"created_at\":\"2026-01-14T20:04:36.729+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYwOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---SP-Infocity-Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Associate--Accounts-Receivable_R1695658\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Accounts Receivable\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"organization_reference_id\":\"CIND\"},\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122016\",\"primary_location\":{\"id\":\"IN-GUR-INFOC-06\",\"wid\":\"283ba4423d321017bbbccf8cbed90000\",\"descriptor\":\"IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ashutosh.gupta5@concentrix.com\"},\"first_name\":\"Gupta, Ashutosh\"},\"categories\":[{\"descriptor\":\"CF Accounts Receivable\"}],\"recruiters\":[{\"id\":\"166592\",\"wid\":\"9f196ba80a870110443434d004190e07\",\"descriptor\":\"Roshan Sahu (166592)\"},{\"id\":\"150875\",\"wid\":\"9f196ba80a870142ca95654c051913f8\",\"descriptor\":\"Bejinder Kumar (150875)\"},{\"id\":\"169579\",\"wid\":\"9f196ba80a8701fd609cc0eb0419d3f4\",\"descriptor\":\"Kalaivani P (169579)\"},{\"id\":\"103211478\",\"wid\":\"5dee776233f0102a1c248e6a2a9b0000\",\"descriptor\":\"Ashutosh Gupta (103211478)\"},{\"id\":\"101825958\",\"wid\":\"142cf519063201d467a512a41c174c0c\",\"descriptor\":\"Pushpinder Kaur (101825958)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0052\",\"descriptor\":\"Associate, Accounts Receivable\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365765\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---SP-Infocity-Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Associate--Accounts-Receivable_R1695658\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---SP-Infocity-Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Associate--Accounts-Receivable_R1695658\/apply\",\"job_requisition_id\":\"R1695658\"}],\"organizations\":[{\"wid\":\"f6358e3b3d6d017863c74744fb183a4e\",\"descriptor\":\"Act n Fin - Accounts Receivable\",\"reference_id\":\"Act n Fin - Accounts Receivable_28062019_LOB_IND\",\"custom_reference_id\":\"Act n Fin - Accounts Receivable_28062019_LOB_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f011e1eb9df9f1d113346\",\"descriptor\":\"SSS\",\"reference_id\":\"SSS\",\"custom_reference_id\":\"SSS\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801d7429028203c0668c2\",\"descriptor\":\"(CORP) AR INVOICING AND COLLECTIONS\",\"reference_id\":\"BILLINGCOLLECT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"custom_reference_id\":null,\"company_reference_id\":\"CIND\"},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"neeraj.gururani@concentrix.com\"},\"first_name\":\"Neeraj Gururani (210043658)\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1695658\",\"wid\":\"8308baaaaaa310094cc71b57f7d90000\",\"descriptor\":\"Associate, Accounts Receivable\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"564\",\"campaign_id\":\"58\",\"campaign_title\":\"Warner Bros \/ Lithuanian \/ WAH in Lithuania\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialists with Lithuanian language\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Lithuania\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Experience the thrill of a game-changing career!&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a new challenge? Concentrix is a global technology and services company supporting the brands of the future in over 70 countries. We work with well-known companies - the ones you use every day - by improving their operations with new, innovative technologies and solutions.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Location<\/strong>: Work-from home<\/p>\\n<p><strong>Start date<\/strong>: 15th of June<\/p>\\n<p><strong>Working hours<\/strong>: Monday to Sunday, work in shifts, from 9 AM to 10 PM<\/p>\\n<p><strong>Salary<\/strong>: 1409 EUR\/Gross monthly<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tasks:<\/strong><\/p>\\n<p>Your work consists of providing customers with the best possible support and service via phone, email and social media and phone apps. You will actively listen to what the customer needs help with, troubleshoot on the customer's behalf and solve the customer's problem to the best of your ability, this will be done in Lithuanian or English language.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer you<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>A bonus model based on your and team's performance<\/p>\\n<\/li>\\n<li>\\n<p>Extra add-on for successful referrals for this role<\/p>\\n<\/li>\\n<li>\\n<p>Team activities<\/p>\\n<\/li>\\n<li>\\n<p>Opportunity to work-from-home<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will be a great fit, if you,<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Speak Lithuanian fluently<\/p>\\n<\/li>\\n<li>\\n<p>Feel comfortable to switch to English language (B2 level, both written and verbal)<\/p>\\n<\/li>\\n<li>\\n<p>It would also be great if you already have experience in customer support &mdash; but if not, no worries, we'll teach you everything you need to know.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>We want to hear from you if this feels like the right step for you in your career. Apply today and join us at Concentrix!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"2834267105\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T13:55:07.994+03:00\",\"created_at\":\"2026-01-14T17:33:17.305+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OA?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"565\",\"campaign_id\":\"57\",\"campaign_title\":\"Warner Bros \/ Hebrew \/  WAH in Lithuania\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialists with Hebrew skills\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Lithuania\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Experience the thrill of a game-changing career!&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a new challenge? Concentrix is a global technology and services company supporting the brands of the future in over 70 countries. We work with well-known companies - the ones you use every day - by improving their operations with new, innovative technologies and solutions.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Location<\/strong>: Work-from home<\/p>\\n<p><strong>Start date: <\/strong>May-July 2026<\/p>\\n<p><strong>Working hours<\/strong>: Monday to Sunday, work in 8.5 h shifts, from 9 AM to 10 PM<\/p>\\n<p><strong>Salary<\/strong>: 2125 EUR\/Gross monthly<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tasks:<\/strong><\/p>\\n<p>Your work consists of providing customers with the best possible support and service via phone, email and social media and phone apps. You will actively listen to what the customer needs help with, troubleshoot on the customer's behalf and solve the customer's problem to the best of your ability, this will be done in Hebrew or English language.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer you<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>A bonus model based on your and team's performance<\/p>\\n<\/li>\\n<li>\\n<p>Extra add-on for successful referrals for this role<\/p>\\n<\/li>\\n<li>\\n<p>Team activities<\/p>\\n<\/li>\\n<li>\\n<p>Opportunity to work-from-home<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will be a great fit, if you,<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Speak Hebrew fluently<\/p>\\n<\/li>\\n<li>\\n<p>Feel comfortable to switch to English language (B2 level, both written and verbal)<\/p>\\n<\/li>\\n<li>\\n<p>It would also be great if you already have experience in customer support &mdash; but if not, no worries, we'll teach you everything you need to know.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>We want to hear from you if this feels like the right step for you in your career. Apply today and join us at Concentrix!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1663740736\",\"location\":\"Remote, Remote\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T13:56:34.912+03:00\",\"created_at\":\"2026-01-14T17:31:38.496+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"566\",\"campaign_id\":\"44\",\"campaign_title\":\"Warner Bros \/ Estonian \/ Tallinn\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialists with Estonian skills\",\"street\":\"Maakri 19\/1, Tallinn\",\"address\":\"Maakri 19\/1, Tallinn\",\"city\":\"Tallinn\",\"state\":null,\"postal_code\":\"10145\",\"region\":\"Tallinn\",\"country\":\"Estonia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Experience the thrill of a game-changing career!&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a new challenge? Concentrix is a global technology and services company supporting the brands of the future in over 70 countries. We work with well-known companies - the ones you use every day - by improving their operations with new, innovative technologies and solutions.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Location<\/strong>: Office, Maakri 19\/1, Tallinn<\/p>\\n<p><strong>Start date<\/strong>: 6th of April<\/p>\\n<p><strong>Working hours<\/strong>: Monday to Sunday, work in shifts, from 9 AM to 10 PM<\/p>\\n<p><strong>Salary<\/strong>: 1230 EUR\/Gross monthly<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tasks:<\/strong><\/p>\\n<p>Your work consists of providing customers with the best possible support and service via phone, email and social media and phone apps. You will actively listen to what the customer needs help with, troubleshoot on the customer's behalf and solve the customer's problem to the best of your ability, this will be done in Estonian or English language.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer you<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Additional health insurance<\/p>\\n<\/li>\\n<li>\\n<p>Expenses subsidy&nbsp;(phone, internet, parking, sports, etc.) of 60 EUR\/net&nbsp;per month<\/p>\\n<\/li>\\n<li>\\n<p>A bonus model based on your and team's performance<\/p>\\n<\/li>\\n<li>\\n<p>Extra add-on for successful referrals for this role<\/p>\\n<\/li>\\n<li>\\n<p>Team activities<\/p>\\n<\/li>\\n<li>\\n<p>Modern office in Tallinn's center&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will be a great fit, if you,<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Speak Estonian fluently<\/p>\\n<\/li>\\n<li>\\n<p>Feel comfortable to switch to English language (B2 level, both written and verbal)<\/p>\\n<\/li>\\n<li>\\n<p>It would also be great if you already have experience in customer support &mdash; but if not, no worries, we'll teach you everything you need to know.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>We want to hear from you if this feels like the right step for you in your career. Apply today and join us at Concentrix!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"4268856161\",\"location\":\"Tallinn, Tallinn\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T14:08:41.652+03:00\",\"created_at\":\"2026-01-14T16:19:51.577+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NA?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"567\",\"campaign_id\":\"42\",\"campaign_title\":\"Warner Bros \/  Hebrew \/ Tallinn\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialists with Hebrew skills\",\"street\":null,\"address\":null,\"city\":\"Tallinn\",\"state\":\"Harju County\",\"postal_code\":null,\"region\":\"Tallin\",\"country\":\"Estonia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Experience the thrill of a game-changing career!<\/strong><\/p>\\n<p>Are you looking for a new challenge? Concentrix is a global technology and services company supporting the brands of the future in over 70 countries. We work with well-known companies - the ones you use every day - by improving their operations with new, innovative technologies and solutions.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Location<\/strong>: Office, Maakri 19\/1, Tallinn<\/p>\\n<p><strong>Start date<\/strong>: May-July 2026<\/p>\\n<p><strong>Working hours<\/strong>: Monday to Sunday, from 9 AM to 10 PM<\/p>\\n<p><strong>Salary<\/strong>: 1800 EUR\/Gross monthly<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tasks: <\/strong>Your work consists of providing customers with the best possible support and service via phone, email and social media and phone apps. You will actively listen to what the customer needs help with, troubleshoot on the customer's behalf and solve the customer's problem to the best of your ability, this will be done in Hebrew or English language.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer you<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Additional health insurance<\/p>\\n<\/li>\\n<li>\\n<p>Expenses subsidy&nbsp;(phone, internet, parking, sports, etc.) of 60 EUR\/net&nbsp;per month<\/p>\\n<\/li>\\n<li>\\n<p>A bonus model based on your and team's performance<\/p>\\n<\/li>\\n<li>\\n<p>Extra add-on for successful referrals for this role<\/p>\\n<\/li>\\n<li>\\n<p>Team activities<\/p>\\n<\/li>\\n<li>\\n<p>Modern office in Tallinn's center&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will be a great fit, if you<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Speak Hebrew fluently<\/p>\\n<\/li>\\n<li>\\n<p>Feel comfortable to switch to English language (B2 level, both written and verbal)<\/p>\\n<\/li>\\n<li>\\n<p>It would also be great if you already have experience in customer support &mdash; but if not, no worries, we'll teach you everything you need to know.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;We want to hear from you if this feels like the right step for you in your career. Apply today and join us at Concentrix!<\/p>\\n<p><strong>Concentrix is an equal opportunity employer. <\/strong><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"245735728\",\"location\":\"Tallinn, Tallin\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-14T14:04:33.552+03:00\",\"created_at\":\"2026-01-14T16:15:07.308+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"614\",\"campaign_id\":\"22182\",\"campaign_title\":\"Advisor I, Customer Service R1682884\",\"campaign_type\":\"job_application\",\"job_title\":\"ILO-ILO ARP TALKPUSH 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682884\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.945+08:00\",\"created_at\":\"2026-01-14T16:01:59.466+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/ILO-ILO-ARP-TALKPUSH-2026_R1682884\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eunice.abueg@concentrix.com\"},\"first_name\":\"Abueg, Eunice\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"101874221\",\"wid\":\"4c1c1cb5bc9901f1afb2cb5e2b0a8070\",\"descriptor\":\"Eunice Abueg (101874221)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356462\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/ILO-ILO-ARP-TALKPUSH-2026_R1682884\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/ILO-ILO-ARP-TALKPUSH-2026_R1682884\/apply\",\"job_requisition_id\":\"R1682884\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"monicapaula.parroco@concentrix.com\"},\"first_name\":\"Monica Paula Parroco (101219904)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682884\",\"wid\":\"d3d4802273da103b00849e16c5950000\",\"descriptor\":\"ILO-ILO ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"615\",\"campaign_id\":\"22181\",\"campaign_title\":\"Advisor I, Customer Service R1683391\",\"campaign_type\":\"job_application\",\"job_title\":\"Ilo-Ilo\u00a0Customer Care Specialist\u00a0iRecruit\u00a0Engage 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683391\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.918+08:00\",\"created_at\":\"2026-01-14T16:01:59.023+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-Customer-Care-Specialist-iRecruit-Engage-2026_R1683391\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marah.cepeda1@concentrix.com\"},\"first_name\":\"Aguilera, Marah\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101478782\",\"wid\":\"cf0bf17457300178358a4e080033ee7e\",\"descriptor\":\"Miguel Wilfredo Jovero (101478782)\"},{\"id\":\"978316\",\"wid\":\"f6358e3b3d6d015a95697d3afd18d1d0\",\"descriptor\":\"John Paul Anonuevo (978316)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"101083970\",\"wid\":\"aeae964d4d591050861ff4e9be55daea\",\"descriptor\":\"Jacqueline Pilapil (101083970)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"102328845\",\"wid\":\"1cc09ca25f2e101226ca49dc788d0000\",\"descriptor\":\"Su Lobita\u00f1a (102328845)\"},{\"id\":\"103348619\",\"wid\":\"51b1acd8dbee101b682a90f097810000\",\"descriptor\":\"Sean Mae Salapantan (103348619)\"},{\"id\":\"102036868\",\"wid\":\"6d16de0b3a4b0112d26d1a72281f0000\",\"descriptor\":\"Reymart De la torre (102036868)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"103198845\",\"wid\":\"509863e9572b102cdcb157aba45e0000\",\"descriptor\":\"Whax Joaquin (103198845)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"102349109\",\"wid\":\"1b8dbcb60b5d101a74e51f483d5d0000\",\"descriptor\":\"Gabriel Clavero (102349109)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"},{\"id\":\"102028539\",\"wid\":\"4be2fdb49cb6010f9e32de2399560000\",\"descriptor\":\"Jewelshane Sibulan (102028539)\"},{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"},{\"id\":\"101115461\",\"wid\":\"b0c928be7df801b1f18536ffc64a5c3c\",\"descriptor\":\"Jayvee Ian Petere (101115461)\"},{\"id\":\"102311229\",\"wid\":\"b95c772f286c100a33de90253b020000\",\"descriptor\":\"Alliyah Aubrey Yee (102311229)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356370\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-Customer-Care-Specialist-iRecruit-Engage-2026_R1683391\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-Customer-Care-Specialist-iRecruit-Engage-2026_R1683391\/apply\",\"job_requisition_id\":\"R1683391\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683391\",\"wid\":\"293dbd51ecfc103b4915dec887590000\",\"descriptor\":\"Ilo-Ilo\u00a0Customer Care Specialist\u00a0iRecruit\u00a0Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"376\",\"campaign_id\":\"543\",\"campaign_title\":\"HM \/ Serbian \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Serbian - popular retail shop \",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the Czech branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Communicate with customers via phone calls, e-mails, and social media platforms<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Assist&nbsp;customers with service-related questions and ensure efficient problem<\/span> resolution<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Handle only inbound calls &ndash; no cold calling<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Work in a rotating shift pattern: 8:00&ndash;17:00 or 9:00&ndash;18:00, including some weekends&nbsp;and bank holidays<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Document customer interactions, update case details in the system, and manage<\/span> administrative back-office tasks (e.g., processing requests or verifying information)<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Collaborate with various departments to resolve complex cases and ensure seamless customer experience<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Share insights with your team to continuously improve processes and service quality<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">This role is also suitable for candidates without prior experience &ndash; full training will be provided.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What we expect:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Native Serbian and a communicative level of English (both spoken and written)<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A level of written Croatian is considered an advantage<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Interest in fashion and a genuine desire to help customers in any situation with&nbsp;a&nbsp;positive&nbsp;mindset<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong collaboration skills, flexibility, and a team-player attitude<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Good computer skills, including solid knowledge of MS Office<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ability to stay organized, set priorities, and manage daily tasks effectively<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A client-oriented approach, patience, and excellent communication skills<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an&nbsp;additional&nbsp;allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect&nbsp;and&nbsp;collaboration<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"3453690159\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-02-23T15:02:06.292+01:00\",\"created_at\":\"2026-01-14T15:23:07.718+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDM?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"377\",\"campaign_id\":\"542\",\"campaign_title\":\"HM \/ Czech \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Czech - popular retail shop\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the Czech branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Communicate with customers via phone calls, e-mails, and social media platforms<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Assist&nbsp;customers with service-related questions and ensure efficient problem<\/span> resolution<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Handle only inbound calls &ndash; no cold calling<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Work in a rotating shift pattern: 8:00&ndash;17:00 or 9:00&ndash;18:00, including some weekends<\/span> and bank holidays<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Document customer interactions, update case details in the system, and manage<\/span> administrative back-office tasks (e.g., processing requests or verifying information)<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Collaborate with various departments to resolve complex cases and ensure seamless customer experience<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Share insights with your team to continuously improve processes and service quality<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">This role is also suitable for candidates without prior experience &ndash; full training will be provided.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What we expect:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Native Czech and a communicative level of English (both spoken and written)<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A level of written Czech&nbsp; is considered an advantage<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"14\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Interest in fashion and a genuine desire to help customers in any situation with&nbsp;a&nbsp;positive&nbsp;mindset<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong collaboration skills, flexibility, and a team-player attitude<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Good computer skills, including solid knowledge of MS Office<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ability to stay organized, set priorities, and manage daily tasks effectively<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A client-oriented approach, patience, and excellent communication skills<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an&nbsp;additional&nbsp;allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect and<\/span> collaboration<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"3118082758\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-04-29T01:59:02.951+02:00\",\"created_at\":\"2026-01-14T15:20:27.202+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"378\",\"campaign_id\":\"541\",\"campaign_title\":\"HM \/ Croatian \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Croatian - popular retail shop \",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the Czech branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Communicate with customers via phone calls, e-mails, and social media platforms<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Assist&nbsp;customers with service-related questions and ensure efficient problem<\/span> resolution<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Handle only inbound calls &ndash; no cold calling<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Work in a rotating shift pattern: 8:00&ndash;17:00 or 9:00&ndash;18:00, including some weekends<\/span> and bank holidays<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Document customer interactions, update case details in the system, and manage<\/span> administrative back-office tasks (e.g., processing requests or verifying information)<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Collaborate with various departments to resolve complex cases and ensure seamless customer experience<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Share insights with your team to continuously improve processes and service quality<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">This role is also suitable for candidates without prior experience &ndash; full training will be provided.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What we expect:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Native Croatian and a communicative level of English (both spoken and written)<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A level of written Serbian is considered an advantage<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"14\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Interest in fashion and a genuine desire to help customers in any situation with&nbsp;a&nbsp;positive&nbsp;mindset<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong collaboration skills, flexibility, and a team-player attitude<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Good computer skills, including solid knowledge of MS Office<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ability to stay organized, set priorities, and manage daily tasks effectively<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A client-oriented approach, patience, and excellent communication skills<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an&nbsp;additional&nbsp;allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect and<\/span> collaboration<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">\u202f<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"634992381\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-04-07T01:59:05.705+02:00\",\"created_at\":\"2026-01-14T15:15:07.898+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"379\",\"campaign_id\":\"540\",\"campaign_title\":\"HM \/ Bulgarian \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Bulgarian - popular retail shop \",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Czechia\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the Czech branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Communicate with customers via phone calls, e-mails, and social media platforms<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Assist&nbsp;customers with service-related questions and ensure efficient problem<\/span> resolution<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Handle only inbound calls &ndash; no cold calling<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Work in a rotating shift pattern: 8:00&ndash;17:00 or 9:00&ndash;18:00, including some weekends&nbsp;and bank holidays<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Document customer interactions, update case details in the system, and manage<\/span> administrative back-office tasks (e.g., processing requests or verifying information)<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Collaborate with various departments to resolve complex cases and ensure seamless customer experience<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Share insights with your team to continuously improve processes and service quality<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">This role is also suitable for candidates without prior experience &ndash; full training will be provided.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What we expect:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Native Bulgarian and a communicative level of English (both spoken and written)<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Interest in fashion and a genuine desire to help customers in any situation with&nbsp;a&nbsp;positive&nbsp;mindset<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong collaboration skills, flexibility, and a team-player attitude<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Good computer skills, including solid knowledge of MS Office<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ability to stay organized, set priorities, and manage daily tasks effectively<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A client-oriented approach, patience, and excellent communication skills<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an&nbsp;additional&nbsp;allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect&nbsp;and&nbsp;collaboration<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"1373125908\",\"location\":\"Remote, Czechia\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-04-22T01:59:27.387+02:00\",\"created_at\":\"2026-01-14T15:12:43.628+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDA?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"616\",\"campaign_id\":\"22180\",\"campaign_title\":\"Advisor I, Customer Service R1667883\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - WAH 2026\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>#LI-DNI \u00a0<\/p>\",\"ats_external_id\":\"R1667883\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.889+08:00\",\"created_at\":\"2026-01-14T14:01:44.202+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Talent-Connect---WAH-2026_R1667883\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anna.bacani@concentrix.com\"},\"first_name\":\"Bacani, Anna Jessica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"040119\",\"wid\":\"9f196ba80a8701793d88aab7061941be\",\"descriptor\":\"Anna Jessica Bacani (040119)\"},{\"id\":\"101856424\",\"wid\":\"e14ced9c1dd401e8eebc3bf36b03ea4e\",\"descriptor\":\"Kimberly Olaso (101856424)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356469\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Talent-Connect---WAH-2026_R1667883\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Talent-Connect---WAH-2026_R1667883\/apply\",\"job_requisition_id\":\"R1667883\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"mayanne.mariano@concentrix.com\"},\"first_name\":\"Anne Mariano (102464473)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667883\",\"wid\":\"17a1f7ba282d102c30b872c0221d0000\",\"descriptor\":\"Talent Connect - WAH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1315\",\"campaign_id\":\"13589\",\"campaign_title\":\"Sr. Manager, Sales R1696662\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Sales Manager (m\/w\/d) \u2013 Institutional Sales - Real Estate Funds\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Deutschlandweit\",\"state\":\"Baden-Wurttemberg\",\"postal_code\":\".\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<div><h1><b><span><span>Dein Job. Dein Weg. Dein n\u00e4chstes Kapitel.<\/span><\/span><span>\u00a0<\/span><\/b><\/h1><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Unsere Auftraggeberin ist ein f\u00fchrendes Unternehmen mit \u00fcber 100 Jahren Erfahrung im Versicherungsbereich. Als<span>\u00a0<\/span><\/span><span>Marktfu\u0308hrer<\/span><span><span>\u00a0<\/span>in der privaten Krankenversicherung in \u00d6sterreich steht sie f\u00fcr Verl\u00e4sslichkeit und Innovation.<span>\u00a0<\/span><\/span><span>Werde<\/span><span><span>\u00a0<\/span>Teil einer Organisation, die den Menschen in den Mittelpunkt stellt und sich durch hohe Expertise und einen au\u00dfergew\u00f6hnlichen Serviceanspruch auszeichnet.<\/span>\u00a0<\/span><\/p><p><\/p><p>Gesucht wird in Direktvermittlung eine erfahrene Pers\u00f6nlichkeit f\u00fcr den strategischen Ausbau des institutionellen Gesch\u00e4fts mit Fokus auf Immobilienfonds.<\/p><p><\/p><h2><b><span>Und zwar mit folgenden Rahmenbedingungen:<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><div><p><span><span>Start<span>\u00a0<\/span><\/span><span>zum n\u00e4chstm\u00f6glichen Zeitpunkt<\/span><span><span>\u00a0<\/span>| <\/span><\/span><span>100% Homeoffice mit hohem Reiseanteil in der DACH-Region <\/span><span><span>|<span>\u00a0<\/span><\/span><span>Vollzeit<\/span><span><span>\u00a0<\/span>| unbefristet |<\/span><span> flexible Arbeitszeiten | Sprachen: Deutsch (<\/span><span>C2<\/span><span>) und Englisch (<\/span><span>C1<\/span><span>)<\/span><span><span>\u00a0<\/span>|<span>\u00a0<\/span>5 Wochen Urlaub<\/span>\u00a0<\/span><\/p><\/div><\/div><div><p><\/p><\/div><div><p><span><span>Das klingt nach dir und deiner beruflichen Zukunft? Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><h2><b><span>Deine Aufgaben<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>Als\u202f<\/span><span><span>\u00a0<\/span><\/span><span>Senior<span>\u00a0<\/span><\/span><span>Sales<\/span><span><span>\u00a0<\/span>Manager<\/span><span><span>\u00a0<\/span>(w\/m\/d)<\/span><span><span>\u00a0<\/span><\/span><span>wirst du:<\/span>\u00a0<\/span><\/p><\/div><div><div><ul><li><p><span><span>Beziehungen zu<span>\u00a0<\/span><\/span><\/span><b><span>institutionellen<span>\u00a0<\/span><\/span><span>Investor:innen<\/span><span>, Versorgungswerken und Kapitalsammelstellen in Deutschland<\/span><\/b><span><span><span>\u00a0<\/span>mit dem Fokus auf Immobilienfonds aufbauen und pflegen.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Institutionelle<span>\u00a0<\/span><\/span><span>Kund:innen<\/span><span><span>\u00a0<\/span><\/span><\/span><b><span>in enger Zusammenarbeit mit dem Mandate Management und dem Real Estate Management<\/span><\/b><span><span><span>\u00a0<\/span>unserer Auftraggeberin proaktiv betreuen.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Das Angebotsportfolio<\/span><\/b><span><span><span>\u00a0<\/span>f\u00fcr institutionelle<span>\u00a0<\/span><\/span><span>Drittkund:innen<\/span><span><span>\u00a0<\/span>im Bereich Immobilienfonds<span>\u00a0<\/span><\/span><\/span><b><span>mitgestalten<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Effiziente Vertriebsstrukturen<\/span><\/b><span><span><span>\u00a0<\/span>im institutionellen Fonds Vertrieb f\u00fcr das Real Estate Management unserer Auftraggeberin<span>\u00a0<\/span><\/span><\/span><b><span>unterst\u00fctzen<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>An der Entwicklung<\/span><\/span><b><span><span>\u00a0<\/span>innovativer Prozesse f\u00fcr das Gesch\u00e4ft mit institutionellen<span>\u00a0<\/span><\/span><span>Kund:innen<\/span><\/b><span><span><span>\u00a0<\/span>\u2013 mit Schwerpunkt Immobilienfonds und Real Estate \u2013 mitarbeiten.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Eigenverantwortlich mit Gestaltungsspielraum<\/span><\/b><span><span><span>\u00a0<\/span>in einem dynamischen Investmentumfeld arbeiten.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><h2><b><span>Dein Profil<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>Unser<\/span><span>e<\/span><span><span>\u00a0<\/span>Auftraggeber<\/span><span>in<\/span><span><span>\u00a0<\/span><\/span><span>passt<\/span><span><span>\u00a0<\/span>perfekt zu dir, wenn du:<\/span>\u00a0\u00a0<\/span><\/p><\/div><div><\/div><div><ul><li><p><b><span>F<\/span><span>undierte Erfahrung in<span>\u00a0<\/span><\/span><span>Institutional<\/span><span><span>\u00a0<\/span>Sales<\/span><\/b><span><span><span>\u00a0<\/span>auf Senior-Level<span>\u00a0<\/span><\/span><span>mitbringst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ein<span>\u00a0<\/span><\/span><\/span><b><span>etabliertes Netzwerk bei<span>\u00a0<\/span><\/span><span>Investor:innen<\/span><span>, Kapitalsammelstellen und Versorgungswerken<\/span><\/b><span><span><span>\u00a0<\/span>in Deutschland <\/span><\/span><span>verf\u00fcgst<\/span><span><span>.<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Die<span>\u00a0<\/span><\/span><\/span><b><span>Immobilienm\u00e4rkte und Immobilien-Fonds-Landschaft in Deutschland<\/span><\/b><span><span><span>\u00a0<\/span><\/span><\/span><span>tiefgreifend verstehst<\/span><span><span>.<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p>Ein professionelles Auftreten sowie <b>exzellente Verhandlungsf\u00e4higkeiten auf C-Level<\/b> besitzt.<span><span> <\/span><\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Sehr gute Deutschkenntnisse<\/span><\/b><span><span><span>\u00a0<\/span>(C2) und<\/span><\/span><b><span><span>\u00a0<\/span>gute Englischkenntnisse<\/span><\/b><span><span><span>\u00a0<\/span>(C1) besitzt.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p>Eine <b>hohe Reisebereitschaft in der DACH-Region<\/b> als essenziellen Teil deiner Rolle siehst.<\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><h2><b><span>Deine Benefits<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><\/div><div><div><ul><li><p><span><span>Anstellung<span>\u00a0<\/span><\/span><\/span><b><span>direkt bei der Gesellschaft unserer Auftraggeberin.<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Attraktives Verg\u00fctungspaket<\/span><\/b><span><span>, inklusive eines leistungsbezogenen Bonus.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Flexible Arbeitszeitgestaltung<\/span><\/b><span><span><span>\u00a0<\/span>f\u00fcr optimale Vereinbarkeit von Beruf und Familie.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Hochmodernes Arbeitsumfeld mit<span>\u00a0<\/span><\/span><\/span><b><span>neuester Technologi<\/span><span>e.<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>M\u00f6glichkeit zur mobilen Arbeit<span>\u00a0in Deutschland <\/span><\/span><\/b><span><span>oder<\/span><\/span><b><span><span>\u00a0\u00d6sterreich<\/span>.<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Umfangreiches<span>\u00a0<\/span><\/span><\/span><b><span>Aus- und Weiterbildungsprogramm<\/span><\/b><span><span><span>\u00a0<\/span>mit Workshops und Seminaren.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>M\u00f6glichkeit einer<\/span><\/span><b><span><span>\u00a0<\/span>zus\u00e4tzlichen Betriebspension<\/span><\/b><span><span><span>\u00a0<\/span>ab dem zehnten Dienstjahr.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Attraktive Verg\u00fcnstigungen<\/span><span><span>\u00a0<\/span><\/span><\/b><span><span>in zahlreichen Gesch\u00e4ften<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Beratungshotline<\/span><span><span>\u00a0<\/span><\/span><\/span><b><span>mit externen Experten<\/span><\/b><span><span><span>\u00a0<\/span>f\u00fcr pers\u00f6nliche Unterst\u00fctzung.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><h2><b><span>Du willst mit uns durchstarten?<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><b><span>Righthead<\/span><\/b><span><span><span>\u00a0<\/span>ist ein Personaldienstleister und steht f\u00fcr ausgezeichnetes Know-how und exzellente Kompetenz rund um die Vermittlung von qualifiziertem Personal. Dabei profitieren wir von 40 Jahren Erfahrung und einem umfangreichen, attraktiven Kundenstamm aus den Branchen Versicherungen und Banken, Automotive und Mobility, Informations- und Kommunikationstechnologie, E-Commerce, Travel, Fashion und Lifestyle, u.v.m.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Bei dieser exklusiven Position handelt es sich um eine<span>\u00a0<\/span><\/span><\/span><span><span>Direktvermittlung in einen unbefristeten Vertrag.<\/span><\/span><span><span><span>\u00a0<\/span>Das hei\u00dft, dass<span>\u00a0<\/span><\/span><span>d<\/span><span>u bei Erfolg direkt bei unsere<\/span><span>r<\/span><span><span>\u00a0<\/span>Auftraggeber<\/span><span>in<\/span><span><span>\u00a0<\/span>eingestellt wirst und wir lediglich als Vermittler auftreten.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><h2><b><span>Haben wir dein Interesse geweckt?<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>Dann \u00fcberzeuge uns von deiner Pers\u00f6nlichkeit und sende uns deine Bewerbungsunterlagen \u00fcber unser Online-Formular zu.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><h2><b><span>Dein Ansprechpartner<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>RIGHTHEAD GmbH<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>Tullnaustrasse<\/span><span><span>\u00a0<\/span>20, 90402 N\u00fcrnberg \/ Germany<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><a href=\\\"mailto:karriere&#64;righthead.de\\\" target=\\\"_blank\\\"><u><span>karriere&#64;righthead.de<\/span><\/u><\/a><span><span>\u00a0<\/span><\/span><br \/><span><span>#righthead #talentor #LI-DNI<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Righthead<\/span><span><span>\u00a0<\/span>setzt sich f\u00fcr Chancengleichheit ein<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Wir und unsere Auftraggeber verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><i><span>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei<span>\u00a0<\/span><\/span><span>Righthead<\/span><span>. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Arbeitserlaubnis<\/span><\/b><span>\u00a0<\/span><\/p><\/div><\/div><div><p><span><span>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige<\/span><\/span><span><span><span>\u00a0<\/span><\/span><span>Arbeitserlaubnis in<span>\u00a0Deutschland oder \u00d6sterreich <\/span><\/span><\/span><span><span>verf\u00fcgen.<\/span><\/span><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1696662\",\"location\":\"DEU, Baden-Wurttemberg\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.769+08:00\",\"created_at\":\"2026-01-13T22:02:21.876+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzU4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Senior-Sales-Manager--m-w-d----Institutional-Sales---Real-Estate-Funds_R1696662\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"DEU\",\"state\":\"Baden-Wurttemberg\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"DE-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfc8bde4b6bfa5\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"lena.barta@concentrix.com\"},\"first_name\":\"Barta, Lena\"},\"categories\":[{\"descriptor\":\"CF Sales\"}],\"recruiters\":[{\"id\":\"102575259\",\"wid\":\"da7d7d2449a21010325c3a1055f40000\",\"descriptor\":\"Burak Kavakbasi (102575259)\"},{\"id\":\"102575142\",\"wid\":\"da7d7d2449a21010325e9b28f0540000\",\"descriptor\":\"Carolin Timmins (102575142)\"},{\"id\":\"102575204\",\"wid\":\"da7d7d2449a21010325d5d387fd00000\",\"descriptor\":\"Lena Barta (102575204)\"},{\"id\":\"102575717\",\"wid\":\"da7d7d2449a2101032521dd141e00000\",\"descriptor\":\"\u00d6zkan G\u00fcltekin (102575717)\"},{\"id\":\"102575215\",\"wid\":\"da7d7d2449a21010325d2e73c1d20000\",\"descriptor\":\"Mira Berg (102575215)\"},{\"id\":\"102574815\",\"wid\":\"da7d7d2449a210103265a2fb141a0000\",\"descriptor\":\"Annette Prittwitz (102574815)\"},{\"id\":\"102574828\",\"wid\":\"da7d7d2449a21010326571305e2f0000\",\"descriptor\":\"Alev Tuerkoglu (102574828)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1415\",\"descriptor\":\"Sr. Manager, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368823\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Senior-Sales-Manager--m-w-d----Institutional-Sales---Real-Estate-Funds_R1696662\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Senior-Sales-Manager--m-w-d----Institutional-Sales---Real-Estate-Funds_R1696662\/apply\",\"job_requisition_id\":\"R1696662\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"carolin.timmins@concentrix.com\"},\"first_name\":\"Carolin Timmins (102575142)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1696662\",\"wid\":\"8308baaaaaa3100996ef3e477e7c0000\",\"descriptor\":\"Senior Sales Manager (m\/w\/d) \u2013 Institutional Sales - Real Estate Funds\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1316\",\"campaign_id\":\"13584\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1696587\",\"campaign_type\":\"job_application\",\"job_title\":\"Secure AI Architect(Purview) - German OR Portuguese (m\/f\/d)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><ul><li><p>Lead customer workshops to assess <b>AI readiness<\/b> from identity, data, and compliance perspectives.<\/p><\/li><li><p>Define and articulate AI governance frameworks covering policy, access, <b>data protection<\/b>, and <b>risk management.<\/b><\/p><\/li><li><p>Translate complex Microsoft security and compliance capabilities (Entra ID, <b>Purview<\/b>, Defender, M365, Azure AI) into actionable recommendations.<\/p><\/li><li><p><b>Data protection, Data labeling<\/b><\/p><\/li><li><p>Advise on the secure enablement of generative AI tools such as Microsoft Copilot, Copilot Studio, and Azure AI Foundry<\/p><\/li><li><p>Design pragmatic approaches for data boundary enforcement, labeling, <b>DLP<\/b>, and prompt-safety controls.<\/p><\/li><li><p>Review identity and access management for AI workloads\u2014MFA, Conditional Access, privileged identity controls, and just-in-time elevation.<\/p><\/li><li><p>Recommend monitoring, auditing, and incident-response strategies for AI misuse or data leakage.<\/p><\/li><li><p>Present findings and next steps to IT Management stakeholders with clear business and compliance implications.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>5&#43; years <b>cloud security, compliance<\/b>, or architecture, ideally in Enterprise Microsoft environments.<\/p><\/li><li><p>Experience with <b>Purview, Data protection and Governance<\/b><\/p><\/li><li><p>Proven experience advising enterprise customers on secure adoption of M365 &amp; AI workloads (Copilot, Copilot Chat, Copilot Studio, AI Foundry).<\/p><\/li><li><p>Deep hands-on knowledge of security, <b>governance<\/b> &amp; management on <b>Microsoft Purview<\/b>, Microsoft Fabric, AI Foundry, Microsoft 365 Administration<\/p><\/li><li><p>Working hands-on knowledge of security, governance &amp; management on Microsoft Entra, Defender for Cloud Apps, Azure Policy<\/p><\/li><li><p>Understanding of responsible AI principles, privacy by design, and regulatory alignment (GDPR, ISO, NIST).<\/p><\/li><li><p>Strong ability to lead short, outcome-driven consulting engagements and communicate with executives.<\/p><\/li><li><p>Excellent written and verbal communication skills, capable of simplifying complex security &amp; governance topics.<\/p><\/li><li><p><b>German or Portuguese<\/b> language at B2 or C1<\/p><\/li><\/ul><p><\/p><p><b>Preferred experience<\/b><\/p><ul><li><p>Previous consulting or customer-facing experience at a major Microsoft partner.<\/p><\/li><li><p>Familiarity with AI governance frameworks, model risk management, and data-driven decisioning.<\/p><\/li><li><p>Working knowledge of Azure AI, AI Foundry, Microsoft Fabric security and compliance configurations.<\/p><\/li><li><p>Experience in building RACI models, acceptable-use policies, or risk registers for AI or cloud platforms.<\/p><\/li><li><p>Exposure to FinOps or cost optimization in Microsoft 365 and Azure environments<\/p><\/li><\/ul><p><\/p><p><b>Required Certifications<\/b><\/p><ul><li><p>Microsoft Certified: Cybersecurity Architect Expert (SC-100)<\/p><\/li><li><p>Microsoft Certified: Information Protection Administrator (SC-401)<\/p><\/li><li><p>Microsoft Certified: Azure Security Engineer Associate (AZ-500)<\/p><\/li><li><p>Bonus: Microsoft Certified: Azure AI Engineer Associate (AI-102) or equivalent<\/p><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1696587\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-08T22:05:33.829+08:00\",\"created_at\":\"2026-01-13T20:01:53.766+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzU4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Secure-AI-Architect_R1696587\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jennifer.martin1@concentrix.com\"},\"first_name\":\"Martin, Jennifer Marie\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"101884348\",\"wid\":\"79a95241520101cb7bf794f1500e03cd\",\"descriptor\":\"Rodina Sami Sedeeq Elsayed Ibrahim (\u0631\u0648\u062f\u064a\u0646\u0629 \u0627\u0644\u0633\u064a\u062f) (101884348)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0461\",\"descriptor\":\"Cloud & Collaboration Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364848\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Secure-AI-Architect_R1696587\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Secure-AI-Architect_R1696587\/apply\",\"job_requisition_id\":\"R1696587\"}],\"organizations\":[{\"wid\":\"267369b699511018fa42da53d6790000\",\"descriptor\":\"25181 - MICROSOFT - 980007649\",\"reference_id\":\"980007649\",\"custom_reference_id\":\"980007649\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"},{\"wid\":\"95843945b83f10191d4a3f128e940000\",\"descriptor\":\"W0ZYP3 Microsoft-Gcs Sme&C Pod W@R 20\",\"reference_id\":\"W0ZYP3\",\"custom_reference_id\":\"W0ZYP3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1696587\",\"wid\":\"0b312bf5d34f1009908ef20933cc0000\",\"descriptor\":\"Secure AI Architect(Purview) - German OR Portuguese (m\/f\/d)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1317\",\"campaign_id\":\"13583\",\"campaign_title\":\"Supervisor, Accounts Receivable R1691045\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor, Accounts Receivable\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Account Receivable Supervisor (ByteDance) oversees end-to-end Invoicing and Collections Process, ensuring timely and accurate invoicing, effective client portal management, and proactive collections support. This role provides day-to-day supervision, drives performance against DSO and billing KPIs, and acts as the primary escalation point for internal stakeholders issues.\",\"long_description\":\"<h2><b><u>Operational Oversight:<\/u><\/b><\/h2><ul><li>Supervise invoicing and collections process<\/li><li>Ensure invoices are prepared, approved, and submitted accurately and on time<\/li><li>Oversee client portal management, ensuring all the necessary steps for the Invoice to finally push to payment status in portal are completed.<\/li><li>Monitor portal status, invoice rejections, resubmissions, and approvals to prevent billing delays<\/li><li>Facilitate the Weekly cadence with Sales, Operations Team to track Invoicing status<\/li><li>Partner with Sales, Operations to resolve billing issues efficiently<\/li><li>Track root causes of disputes and implement corrective and preventive actions<\/li><li>Drive collections activities including payment follow-ups and escalation of overdue balances<\/li><li>Monitor AR aging, unapplied cash, and deductions to minimize DSO impact<\/li><li>Identify payment risks and implement mitigation plans in coordination with internal stakeholders<\/li><li>Serve as the main Accounts Receivable point of contact<\/li><li>Provide regular updates on invoicing status, collections, disputes, and cash receipts<\/li><li>Participate in client calls and internal meetings related to billing and collections performance<\/li><li>Supervise AR POC supporting the account, ensuring clear task ownership and accountability<\/li><li>Review work quality, prioritize deliverables, and ensure timely resolution of issues<\/li><li>Ensure adherence to standard operating procedures, internal controls, and audit requirements<\/li><li>Identify opportunities to improve billing accuracy, cycle time, and collections efficiency f<\/li><li>Support automation, system enhancements, and process improvements related to client invoicing<\/li><li>Ensure compliance with SOX, audit, and internal control standards<\/li><\/ul><p><\/p><h2><b><u>Candidate&#39;s profile<\/u><\/b>:<\/h2><ul><li>Bachelor\u2019s degree in Accounting, Finance, Business Administration, or related field (or equivalent internal experience)<\/li><li>4years of experience in Invoicing, Billing, Accounts Receivable, and Collections<\/li><li>Hands-on Project Management experience and should be capable of leading project workstreams end-to-end<\/li><li>Proactively identifies risks, gaps, and improvement opportunities<\/li><li>Workforce Management (WFM) background preferred, including exposure to capacity planning, reporting, scheduling, operational analytics<\/li><li>Must be a self motivator, accountable &amp; should have team handling skills.<\/li><li>Strong internal stakeholder management and collaboration skills<\/li><li>Strong analytical skills with high attention to detail<\/li><li>Excellent written and verbal communication skills<\/li><li>Ability to work independently in a work-from-home environment<\/li><li>Willingness to travel to Manila as required<\/li><li>Amenable to mid-shift schedule (1:00 PM \u2013 11:00 PM), willing to render overtime<\/li><\/ul>\",\"ats_external_id\":\"R1691045\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"563333.33\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-01-14T18:01:49.967+08:00\",\"created_at\":\"2026-01-13T20:01:53.523+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzU4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Supervisor--Accounts-Receivable_R1691045\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Accounts Receivable\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"pushpinder.kaur@concentrix.com\"},\"first_name\":\"Kaur, Pushpinder\"},\"categories\":[{\"descriptor\":\"CF Accounts Receivable\"}],\"recruiters\":[{\"id\":\"101825958\",\"wid\":\"142cf519063201d467a512a41c174c0c\",\"descriptor\":\"Pushpinder Kaur (101825958)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0065\",\"descriptor\":\"Supervisor, Accounts Receivable\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356354\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Supervisor--Accounts-Receivable_R1691045\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Supervisor--Accounts-Receivable_R1691045\/apply\",\"job_requisition_id\":\"R1691045\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f9af6d72609801d7429028203c0668c2\",\"descriptor\":\"(CORP) AR INVOICING AND COLLECTIONS\",\"reference_id\":\"BILLINGCOLLECT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jenny.domingo@concentrix.com\"},\"first_name\":\"Jenny Rose Domingo (223376)\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1691045\",\"wid\":\"df4a3c21eac5100628358fc75f160000\",\"descriptor\":\"Supervisor, Accounts Receivable\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1318\",\"campaign_id\":\"13581\",\"campaign_title\":\"Associate, Accounts Receivable R1691001\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Accounts Receivable\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"This role supports billing and invoicing operations through effective project management and cross-functional coordination. The position will work closely with Account Management, Workforce Management, Delivery and Operations, and other internal stakeholders to support the end-end Invoicing process including Client Portal tracking and management to ensure timely invoicing and collections and business as usual improvements.\",\"long_description\":\"<h2><b><u>Key Responsibilities:<\/u><\/b><\/h2><ul><li>Support and\/or lead project management activities related to billing, invoicing, collections and operational transitions<\/li><li>Coordinate with Account Management, Delivery and Operations, Workforce Management (WFM), and other internal teams to ensure Invoicing deliverables are met<\/li><li>Track Invoicing timelines, dependencies, risks, and action items; escalate issues proactively<\/li><li>Support invoicing, billing, and AR processes during transition and steady-state phases<\/li><li>Prepare Invoicing &amp; Collection updates, reporting, and stakeholder communications<\/li><li>Ensure compliance with internal controls, processes, and documentation standards<\/li><li>Identify opportunities for process improvement and operational efficiency<\/li><\/ul><p><\/p><h2><b><u>Candidate&#39;s profile<\/u><\/b>:<\/h2><ul><li>Bachelor\u2019s degree in Accounting, Finance, Business Administration, or related field (or equivalent internal experience)<\/li><li>2-3 years of experience in Invoicing, Billing, Accounts Receivable, and Collections<\/li><li>Capable to supports projects with defined scope and guidance<\/li><li>Able to manage assigned tasks or workstreams and tracks progress against timelines<\/li><li>Should be able to escalates risks and issues appropriately<\/li><li>Able to balance operational and project-based responsibilities<\/li><li>Workforce Management (WFM) background preferred, including exposure to capacity planning, reporting, scheduling, operational analytics<\/li><li>Strong internal stakeholder management and collaboration skills<\/li><li>Strong analytical skills with high attention to detail<\/li><li>Excellent written and verbal communication skills<\/li><li>Ability to work independently in a work-from-home environment<\/li><li>Willingness to travel to Manila as required.<\/li><li>Amenable to mid-shift schedule (1:00 PM \u2013 11:00 PM), willing to render overtime<\/li><\/ul>\",\"ats_external_id\":\"R1691001\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"32045\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-01-14T18:01:49.874+08:00\",\"created_at\":\"2026-01-13T20:01:53.072+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzU4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Associate--Accounts-Receivable_R1691001\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Accounts Receivable\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"pushpinder.kaur@concentrix.com\"},\"first_name\":\"Kaur, Pushpinder\"},\"categories\":[{\"descriptor\":\"CF Accounts Receivable\"}],\"recruiters\":[{\"id\":\"101825958\",\"wid\":\"142cf519063201d467a512a41c174c0c\",\"descriptor\":\"Pushpinder Kaur (101825958)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0052\",\"descriptor\":\"Associate, Accounts Receivable\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356305\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Associate--Accounts-Receivable_R1691001\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Associate--Accounts-Receivable_R1691001\/apply\",\"job_requisition_id\":\"R1691001\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f9af6d72609801d7429028203c0668c2\",\"descriptor\":\"(CORP) AR INVOICING AND COLLECTIONS\",\"reference_id\":\"BILLINGCOLLECT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jenny.domingo@concentrix.com\"},\"first_name\":\"Jenny Rose Domingo (223376)\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1691001\",\"wid\":\"546f5efe3c721006282120bebbef0000\",\"descriptor\":\"Associate, Accounts Receivable\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1319\",\"campaign_id\":\"13580\",\"campaign_title\":\"People Solutions Generalist I R1696554\",\"campaign_type\":\"job_application\",\"job_title\":\"People Solutions Business Partner S\u00e9nior (F\/H) - Cotonou\",\"street\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"address\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"city\":\"COTONOU\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":null,\"country\":\"Benin\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! <\/b>&#x1f31f;<\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays &#x1f30d;. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence \u2728, dans un environnement inclusif, collaboratif et innovant &#x1f91d;.<\/p><p><\/p><p><b>Votre mission en tant que People Solution Business Partner S\u00e9nior &#x1f4cb;<\/b><br \/>\u2022\u00a0\u00a0 \u00a0\u00c9valuer, analyser et mettre en \u0153uvre les activit\u00e9s RH cl\u00e9s en l\u2019occurrence : Engagement et les relations avec les employ\u00e9s, r\u00e9mun\u00e9ration et les avantages sociaux, gestion des talents et des performances&#x1f4ca;.<br \/>\u2022\u00a0\u00a0 \u00a0Fournir des services de conseil dans le cadre de partenariats interd\u00e9partementaux &#x1f9d1;\u200d&#x1f91d;\u200d&#x1f9d1;<br \/>\u2022\u00a0\u00a0 \u00a0R\u00e9pondre aux pr\u00e9occupations quotidiennes des employ\u00e9s &#x1f4e8;.<br \/>\u2022\u00a0\u00a0 \u00a0D\u00e9velopper et soutenir des solutions en ressources humaines en alignement avec les strat\u00e9gies globales de l\u2019organisation &#x1f4c5;.<br \/>\u2022\u00a0\u00a0 \u00a0Analyser et communiquer des indicateurs RH cl\u00e9s &#x1f4ca;<br \/>\u2022\u00a0\u00a0 \u00a0Pr\u00e9parer les exigences documentaires pour les cas li\u00e9s au travail &#x1f4dd;.<br \/>\u2022\u00a0\u00a0 \u00a0Surveiller les tendances RH et proposer des am\u00e9liorations &#x1f50d;.<br \/>\u2022\u00a0\u00a0 \u00a0Renforcer les valeurs et les comportements de leadership de l&#39;entreprise &#x1f4ac;.<br \/>\u2022\u00a0\u00a0 \u00a0Coordonner les instances de d\u00e9cision en ressources humaines &#x1f9d1;\u200d&#x1f4bc;<\/p><p><\/p><p><b>Ce que nous vous offrons &#x1f3c6;<\/b><br \/>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<br \/>\u2022\u00a0\u00a0 \u00a0R\u00e9mun\u00e9ration et avantages :<br \/>\u2022\u00a0\u00a0 \u00a0Prime semestrielle &#x1f4b0;<br \/>\u2022\u00a0\u00a0 \u00a0Assurance sant\u00e9 &#x1f3e5;<br \/>\u2022\u00a0\u00a0 \u00a0Conditions de travail optimales &#x1f331;:<br \/>\u2022\u00a0\u00a0 \u00a0Un environnement de travail valorisant la qualit\u00e9 de vie au travail. &#x1f31e;<br \/>\u2022\u00a0\u00a0 \u00a0Des perspectives d\u2019\u00e9volution professionnelle. &#x1f4c8;<\/p><p><\/p><p><b>\u00a0Le profil recherch\u00e9 &#x1f50d;<\/b><br \/>Nous recherchons des talents qui poss\u00e8dent :<br \/>Niveau Bac &#43; 4\/5 minimum en gestion des ressources humaines, management ou domaine similaire &#x1f393;<br \/>Exp\u00e9rience d\u2019au moins 7 ans dans un poste similaire, id\u00e9alement dans une structure internationale ou une entreprise ayant un nombre important de salari\u00e9s &#x1f30d;<br \/>Ma\u00eetrise des outils bureautiques (Word, Excel, PowerPoint) &#x1f4bb;<br \/>Connaissance pratique des relations de travail&#x1f4d1;<br \/>Solides comp\u00e9tences en mati\u00e8re de communication, tant \u00e9crite que verbale \u270d\ufe0f&#x1f5e3;\ufe0f<br \/>Capacit\u00e9 av\u00e9r\u00e9e \u00e0 effectuer plusieurs t\u00e2ches \u00e0 la fois, \u00e0 \u00e9tablir des priorit\u00e9s et \u00e0 respecter les d\u00e9lais de livraison \u23f3<br \/>Orientation r\u00e9sultats, avec un focus sur l\u2019impact mesurable des solutions RH mises en place &#x1f3af;.<br \/>Sens de l\u2019organisation, rigueur et respect des d\u00e9lais \u23f0<br \/>Discr\u00e9tion et respect de la confidentialit\u00e9 &#x1f510;<br \/>Une bonne connaissance de la langue anglaise (niveau A2) &#x1f1ec;&#x1f1e7;<\/p><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ? Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent ! &#x1f680;<\/b><\/p>\",\"ats_external_id\":\"R1696554\",\"location\":\"COTONOU, Littoral Department\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.713+08:00\",\"created_at\":\"2026-01-13T20:01:52.281+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzU4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/People-Solutions-Business-Partner-Snior--F-H----Cotonou_R1696554\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b1c24863870000\",\"descriptor\":\"Concentrix B\u00e9nin\",\"reference_id\":\"WBJ01\",\"organization_reference_id\":\"WBJ01\"},\"location\":{\"city\":\"COTONOU\",\"state\":null,\"country\":{\"wid\":\"beb6ea2b448f411399a9f5ed7a5d9559\",\"iso2\":\"BJ\",\"iso3\":\"BEN\",\"descriptor\":\"Benin\",\"iso_numeric\":\"204\"},\"postal_code\":null,\"primary_location\":{\"id\":\"BJ-COT-QUART-01\",\"wid\":\"68dbf0c92c83101d8a5b073f39c30000\",\"descriptor\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":null},\"first_name\":null},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0879\",\"descriptor\":\"People Solutions Generalist I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356278\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/People-Solutions-Business-Partner-Snior--F-H----Cotonou_R1696554\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/People-Solutions-Business-Partner-Snior--F-H----Cotonou_R1696554\/apply\",\"job_requisition_id\":\"R1696554\"}],\"organizations\":[{\"wid\":\"875d4c3c8e77101ac0b1c24863870000\",\"descriptor\":\"Concentrix B\u00e9nin\",\"reference_id\":\"WBJ01\",\"custom_reference_id\":null,\"company_reference_id\":\"WBJ01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"medessehonoria.dahbolinon@concentrix.com\"},\"first_name\":\"Honoria Dah-Bolinon (102568001)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1696554\",\"wid\":\"8308baaaaaa310098c9ded72eb980000\",\"descriptor\":\"People Solutions Business Partner S\u00e9nior (F\/H) - Cotonou\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1320\",\"campaign_id\":\"13578\",\"campaign_title\":\"Associate, Partner Success R1692621\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Partner Success\",\"street\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"address\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55188\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate Partner Specialist is responsible for effectively enabling the sales process for a client\u2019s products and services for an assigned territory\/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel \\npartners.\",\"long_description\":\"<ul><li>Improve customer retention and revenue growth for an established customer base while providing accurate weekly\/monthly\/quarterly sales forecasts<\/li><li>Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners<\/li><li>Conduct monthly\/quarterly consultative reviews and health checks analyzing our needs<\/li><li>Create talk tracks specifically related to customer health and use predictive data to identify &#39;at-risk&#39; customers<\/li><li>Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.<\/li><li>Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams<\/li><li>Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business<\/li><li>Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products<\/li><li>Manage high volume of customer contacts through phone and email each day<\/li><li>Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Maintain a high level of CRM hygiene to ensure all relevant data is captured<\/li><\/ul><p><\/p><h3><b>Requirements<\/b><\/h3><ul><li><p>Minimum <b>3 years of experience in channel sales<\/b><\/p><\/li><li><p>Strong <b>channel management<\/b> and <b>account management<\/b> experience<\/p><\/li><li><p>Proven experience working with <b>IT partners \/ resellers<\/b><\/p><\/li><li><p>Exposure to <b>Cloud and\/or IT (SaaS) solutions<\/b><\/p><\/li><li><p>Strong command of <b>English<\/b>, both written and spoken<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1692621\",\"location\":\"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"6000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-02-07T04:29:26.172+08:00\",\"created_at\":\"2026-01-13T18:02:00.492+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzU3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Partner-Success_R1692621-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55188\",\"primary_location\":{\"id\":\"MY-KUA-MENAR-01\",\"wid\":\"60055988426e101dbf065e438b0a0000\",\"descriptor\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shannonmichael.foo@concentrix.com\"},\"first_name\":\"Foo, Shannon Michael\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103133342\",\"wid\":\"77196a624eee1017036b0fe7d3010000\",\"descriptor\":\"Shannon Michael Foo (103133342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3233\",\"descriptor\":\"Associate, Partner Success\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356259\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Partner-Success_R1692621-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Partner-Success_R1692621-1\/apply\",\"job_requisition_id\":\"R1692621\"}],\"organizations\":[{\"wid\":\"7a24c2d7913710016d13b9ab12c30000\",\"descriptor\":\"W0ZXX7 MICROSOFT P_VDS KL PRD\",\"reference_id\":\"W0ZXX7\",\"custom_reference_id\":\"W0ZXX7\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"viisnuu.allagan@concentrix.com\"},\"first_name\":\"Viisnuu Allagan (102383193)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1692621\",\"wid\":\"f699a771a8f11007b5de9090e6170000\",\"descriptor\":\"Associate, Partner Success\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Privacy and Information security<\/b><\/p><ul><li><span>Adhere security requirements in the process.<\/span><\/li><li><span>Protect the privacy of personal information.<\/span><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"110\",\"campaign_id\":\"248\",\"campaign_title\":\"MID SEMIBILING\u00dcE\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente MID - Semibiling\u00fce\",\"street\":\"\",\"address\":\"\",\"city\":\"Merida\",\"state\":\"Yucatan\",\"postal_code\":null,\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Agente en MID- Semibiling\u00fce\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Desarrolla tu carrera en Concentrix M&eacute;xico!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Est&aacute;s buscando una nueva oportunidad laboral? En Concentrix M&eacute;xico te ofrecemos las herramientas, el apoyo y el ambiente profesional para que crezcas. Forma parte de un equipo que reconoce tu talento. \ud83c\uddf2\ud83c\uddfd<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Atenci&oacute;n al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar soporte a clientes por tel&eacute;fono, chat o correo electr&oacute;nico.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procedimientos establecidos y utilizar los sistemas internos.<\/li>\\n<li style=\\\"color: #002f35;\\\">Colaborar con tu equipo para ofrecer un excelente servicio diario.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Sueldo base semanal<br \/>\u2705 Prestaciones de ley: IMSS, INFONAVIT<br \/>\u2705 Capacitaci&oacute;n pagada<br \/>\u2705 Oportunidades de crecimiento<br \/>\u2705 Bonos por desempe&ntilde;o y asistencia<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Certificado de bachillerato<br \/>Conocimientos b&aacute;sicos de c&oacute;mputo<br \/>Disponibilidad de horario<br \/>Buena comunicaci&oacute;n<br \/><br \/><\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iquest;Listo para crecer con nosotros? Post&uacute;late hoy y forma parte de Concentrix M&eacute;xico.<\/p>\",\"ats_external_id\":\"R1689011\",\"location\":\"Merida, Yucatan\",\"job_type\":\"full_time\",\"salary\":\"9677\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-14T17:59:07.662-06:00\",\"created_at\":\"2026-01-13T17:40:46.209-06:00\",\"latitude\":\"20.9673702\",\"longitude\":\"-89.5925857\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDg?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mexico City\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"recruiter\":{\"email\":{\"wid\":\"9b45ddd698bc100666a4456b1bfb0003\",\"address\":\"emanuel.pozos@concentrix.com\"},\"last_name\":\"Pozos\",\"first_name\":\"Emanuel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338811\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol---CDMX_R1664956\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol---CDMX_R1664956\/apply\",\"job_requisition_id\":\"R1664956\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f6301b0901b5a0000\",\"address\":\"amparo.arroyo@concentrix.com\"},\"last_name\":\"Arroyo\",\"first_name\":\"Amparo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664956\",\"wid\":\"72b6c19dbb0e10295c2f53f9cbc60001\",\"descriptor\":\"R1664956 Customer Service Agents - Espa\u00f1ol - CDMX (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-mexico\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"111\",\"campaign_id\":\"247\",\"campaign_title\":\"QRO Espa\u00f1ol\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente Qro\",\"street\":\"\",\"address\":\"\",\"city\":\"Santiago de Quer\u00e9taro\",\"state\":\"Quer\u00e9taro\",\"postal_code\":null,\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Agente de Espa\u00f1ol en Qro\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Desarrolla tu carrera en Concentrix M&eacute;xico!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Est&aacute;s buscando una nueva oportunidad laboral? En Concentrix M&eacute;xico te ofrecemos las herramientas, el apoyo y el ambiente profesional para que crezcas. Forma parte de un equipo que reconoce tu talento. \ud83c\uddf2\ud83c\uddfd<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Atenci&oacute;n al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar soporte a clientes por tel&eacute;fono, chat o correo electr&oacute;nico.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procedimientos establecidos y utilizar los sistemas internos.<\/li>\\n<li style=\\\"color: #002f35;\\\">Colaborar con tu equipo para ofrecer un excelente servicio diario.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Sueldo base Mensual<br \/>\u2705 Prestaciones de ley: IMSS, INFONAVIT<br \/>\u2705 Capacitaci&oacute;n pagada<br \/>\u2705 Oportunidades de crecimiento<br \/>\u2705 Bonos por desempe&ntilde;o y asistencia<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Certificado de bachillerato<br \/>Conocimientos b&aacute;sicos de c&oacute;mputo<br \/>Disponibilidad de horario<br \/>Buena comunicaci&oacute;n<br \/><br \/><\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iquest;Listo para crecer con nosotros? Post&uacute;late hoy y forma parte de Concentrix M&eacute;xico.<\/p>\",\"ats_external_id\":\"R1688673\",\"location\":\"Santiago de Quer\u00e9taro, Quer\u00e9taro\",\"job_type\":\"full_time\",\"salary\":\"9500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-15T17:59:03.882-06:00\",\"created_at\":\"2026-01-13T17:25:17.293-06:00\",\"latitude\":\"20.5887932\",\"longitude\":\"-100.3898881\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDc?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDc\/apply?\",\"head_count\":\"1000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"multilingual\",\"contract_type\":\"permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mexico City\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"recruiter\":{\"email\":{\"wid\":\"9b45ddd698bc100666a4456b1bfb0003\",\"address\":\"emanuel.pozos@concentrix.com\"},\"last_name\":\"Pozos\",\"first_name\":\"Emanuel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338811\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol---CDMX_R1664956\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol---CDMX_R1664956\/apply\",\"job_requisition_id\":\"R1664956\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f6301b0901b5a0000\",\"address\":\"amparo.arroyo@concentrix.com\"},\"last_name\":\"Arroyo\",\"first_name\":\"Amparo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664956\",\"wid\":\"72b6c19dbb0e10295c2f53f9cbc60001\",\"descriptor\":\"R1664956 Customer Service Agents - Espa\u00f1ol - CDMX (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-mexico\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"617\",\"campaign_id\":\"22173\",\"campaign_title\":\"Advisor I, Transaction Processing R1696435\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist,  FICC Triparty Collateral Management\",\"street\":\"PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,\",\"address\":\"PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,\",\"city\":\"Bonifacio Global City, Taguig,\",\"state\":\"Metro Manila\",\"postal_code\":\"1630\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We are looking for a Senior Associate to join our Triparty Collateral Management team, which handles approximately triparty repo transactions daily across multiple cash accounts. This role is critical to ensuring smooth trade matching, collateral allocation, and liquidity management for \\nfunding activities.\",\"long_description\":\"<p><b>Key Responsibilities: <\/b><\/p><p><\/p><p>\u2022 Guarantee accurate triparty processing and settlement through BNY Mellon Access Edge.<\/p><p>\u2022 Monitor timely trade matching and resolve discrepancies in collaboration with Front Office teams.<\/p><p>\u2022 Process GCF Repo transactions and DTCC collateral pledges.<\/p><p>\u2022 Ensure sufficient liquidity across cash accounts for trade settlements.<\/p><p>\u2022 Calculate and communicate end-of-day collateral needs to Front Office.<\/p><p>\u2022 Instruct daily interest payments on repo transactions.<\/p><p>\u2022 Reconcile and balance triparty positions between Front Office and Back Office systems.<\/p><p>\u2022 Research and resolve rate discrepancies or operational issues.<\/p><p><\/p><p><\/p><p><b>What We\u2019re Looking For: <\/b><\/p><p><\/p><p>\u2022 Strong analytical and organizational skills with attention to detail.<\/p><p>\u2022 Ability to adapt to changing international environments and work under pressure.<\/p><p>\u2022 Knowledge of financial markets and products; proficiency in Excel.<\/p><p>\u2022 Excellent communication skills in English.<\/p><p>\u2022 Bachelor\u2019s degree with 3\u20135 years of relevant experience in operations or collateral management.<\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1696435\",\"location\":\"Bonifacio Global City, Taguig,, Metro Manila\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.861+08:00\",\"created_at\":\"2026-01-13T16:01:56.949+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Specialist---FICC-Triparty-Collateral-Management_R1696435\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bonifacio Global City, Taguig,\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1630\",\"primary_location\":{\"id\":\"PH-TAG-CLIEN-02\",\"wid\":\"5c29780d5fa11047873c53d1720a0000\",\"descriptor\":\"PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ann.duhino@concentrix.com\"},\"first_name\":\"Duhino, Ann Camille\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"910419\",\"wid\":\"f6358e3b3d6d0137796de3603a19acf2\",\"descriptor\":\"Hazel Ann Marie Gamboa (910419)\"},{\"id\":\"228805\",\"wid\":\"9f196ba80a87017b1956ecbb04197054\",\"descriptor\":\"Ann Camille Duhino (228805)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0639\",\"descriptor\":\"Advisor I, Transaction Processing\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356257\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Specialist---FICC-Triparty-Collateral-Management_R1696435\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Specialist---FICC-Triparty-Collateral-Management_R1696435\/apply\",\"job_requisition_id\":\"R1696435\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"markanthony.delapena@concentrix.com\"},\"first_name\":\"Mark Dela Pena (101884901)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"},{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"},{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1696435\",\"wid\":\"c9e953f22e85100975f4bfd94e810000\",\"descriptor\":\"Specialist,  FICC Triparty Collateral Management\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"618\",\"campaign_id\":\"22172\",\"campaign_title\":\"Advisor I, Transaction Processing R1696433\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist\u00a0 \u2013 US Domestic Settlements (Margin)\",\"street\":\"PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,\",\"address\":\"PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,\",\"city\":\"Bonifacio Global City, Taguig,\",\"state\":\"Metro Manila\",\"postal_code\":\"1630\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We are looking for Specialist to join our Market Operations \u2013 Securities Settlements team. This role focuses on ensuring timely and accurate processing of margin calls, money market fund reconciliations, and mitigating operational risks within the Prime Brokerage business.\",\"long_description\":\"<p><b>Key Responsibilities: <\/b><\/p><p><\/p><p>\u2022 Ensure margin calls are processed accurately and on time.<\/p><p>\u2022 Investigate and resolve money market fund and accounting breaks promptly.<\/p><p>\u2022 Liaise with internal teams and client representatives to resolve wire-related issues.<\/p><p>\u2022 Escalate operational risks and ensure compliance with established procedures.<\/p><p>\u2022 Maintain strong relationships with clients, custodians, and internal stakeholders. \u2022 Contribute to team development through documentation and training of new joiners.<\/p><p><\/p><p><b>Skills &amp; Qualifications: <\/b><\/p><p><\/p><p>\u2022 Strong analytical and organizational skills.<\/p><p>\u2022 Ability to work in a dynamic, international environment.<\/p><p>\u2022 Knowledge of ACAT, Margin Calls, Money Market reconciliations, SWIFT, and financial markets.<\/p><p>\u2022 5\u201310 years of relevant experience in settlements or margin operations.<\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1696433\",\"location\":\"Bonifacio Global City, Taguig,, Metro Manila\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.835+08:00\",\"created_at\":\"2026-01-13T16:01:56.805+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Specialist----US-Domestic-Settlements--Margin-_R1696433\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bonifacio Global City, Taguig,\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1630\",\"primary_location\":{\"id\":\"PH-TAG-CLIEN-02\",\"wid\":\"5c29780d5fa11047873c53d1720a0000\",\"descriptor\":\"PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ann.duhino@concentrix.com\"},\"first_name\":\"Duhino, Ann Camille\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"910419\",\"wid\":\"f6358e3b3d6d0137796de3603a19acf2\",\"descriptor\":\"Hazel Ann Marie Gamboa (910419)\"},{\"id\":\"228805\",\"wid\":\"9f196ba80a87017b1956ecbb04197054\",\"descriptor\":\"Ann Camille Duhino (228805)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0639\",\"descriptor\":\"Advisor I, Transaction Processing\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356229\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Specialist----US-Domestic-Settlements--Margin-_R1696433\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Specialist----US-Domestic-Settlements--Margin-_R1696433\/apply\",\"job_requisition_id\":\"R1696433\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"markanthony.delapena@concentrix.com\"},\"first_name\":\"Mark Dela Pena (101884901)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"},{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"},{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1696433\",\"wid\":\"8308baaaaaa3100975b5f3305e950000\",\"descriptor\":\"Specialist\u00a0 \u2013 US Domestic Settlements (Margin)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"619\",\"campaign_id\":\"22171\",\"campaign_title\":\"Advisor I, Transaction Processing R1696430\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist\u00a0 \u2013 US Domestic SLAB & Collateral Management\",\"street\":\"PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,\",\"address\":\"PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,\",\"city\":\"Bonifacio Global City, Taguig,\",\"state\":\"Metro Manila\",\"postal_code\":\"1630\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Join a global financial services organization with a strong international presence and a commitment to operational excellence. We are looking for Specialist to join our Market Operations \u2013 SLAB & Collateral Management team in Manila.\",\"long_description\":\"<p><b>Position Purpose: <\/b><\/p><p><\/p><p>You will process daily collateralized agreements within Collateral Management Operations to support derivatives, securities lending, and repo activities. This role ensures accurate margin calls and settlement processes to mitigate counterparty credit risk and maintain regulatory compliance.<\/p><p><\/p><p><b>What You\u2019ll Do: <\/b><\/p><p><\/p><p>\u2022 Process daily collateralized agreements for derivatives, security lending, and repo activities.<\/p><p>\u2022 Manage exposure on bilateral trades and book relevant collateral trades.<\/p><p>\u2022 Perform recall and return bookings as requested by counterparties.<\/p><p>\u2022 Investigate and resolve Nostro and Depot reconciliation breaks promptly.<\/p><p>\u2022 Collaborate with traders, sales, and internal teams to ensure smooth settlement operations.<\/p><p>\u2022 Contribute to risk mitigation by following compliance procedures and escalating issues when necessary.<\/p><p>\u2022 Support team development through documentation, training, and coaching.<\/p><p><\/p><p><\/p><p><b>What We\u2019re Looking For: <\/b><\/p><p><\/p><p>\u2022 Experience: 5\u201310 years related work experience (Must have US Market experience)<\/p><p>\u2022 Skills: Strong analytical ability, attention to detail, adaptability, and proficiency in Excel.<\/p><p>\u2022 Knowledge of financial markets and products.<\/p><p>\u2022 Ability to work under pressure and maintain accuracy.<\/p><p>\u2022 Education: Bachelor\u2019s degree or equivalent.<\/p><p>\u2022 English proficiency required.<\/p><p><\/p><p><\/p><p><\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1696430\",\"location\":\"Bonifacio Global City, Taguig,, Metro Manila\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.809+08:00\",\"created_at\":\"2026-01-13T16:01:56.623+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Specialist----US-Domestic-SLAB---Collateral-Management_R1696430\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bonifacio Global City, Taguig,\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1630\",\"primary_location\":{\"id\":\"PH-TAG-CLIEN-02\",\"wid\":\"5c29780d5fa11047873c53d1720a0000\",\"descriptor\":\"PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ann.duhino@concentrix.com\"},\"first_name\":\"Duhino, Ann Camille\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"910419\",\"wid\":\"f6358e3b3d6d0137796de3603a19acf2\",\"descriptor\":\"Hazel Ann Marie Gamboa (910419)\"},{\"id\":\"228805\",\"wid\":\"9f196ba80a87017b1956ecbb04197054\",\"descriptor\":\"Ann Camille Duhino (228805)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0639\",\"descriptor\":\"Advisor I, Transaction Processing\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356159\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Specialist----US-Domestic-SLAB---Collateral-Management_R1696430\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Specialist----US-Domestic-SLAB---Collateral-Management_R1696430\/apply\",\"job_requisition_id\":\"R1696430\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"markanthony.delapena@concentrix.com\"},\"first_name\":\"Mark Dela Pena (101884901)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"},{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"},{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1696430\",\"wid\":\"2bf0867007351009758e5e1959b30000\",\"descriptor\":\"Specialist\u00a0 \u2013 US Domestic SLAB & Collateral Management\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"330\",\"campaign_id\":\"200\",\"campaign_title\":\"Electrolux \/ Finnish \/ Helsinki\",\"campaign_type\":\"job_application\",\"job_title\":\"Palveluneuvojia Electroluxille\",\"street\":\"\",\"address\":\"\",\"city\":\"Helsinki\",\"state\":\"Uusimaa\",\"postal_code\":\"\",\"region\":\"Finland\",\"country\":\"Finland\",\"short_description\":\"Oletko sin\u00e4 seuraava ty\u00f6kaverimme?\",\"long_description\":\"<div data-olk-copy-source=\\\"MessageBody\\\">\\n<h2><strong>Oletko sin&auml; seuraava ty&ouml;kaverimme, joka haluaa kehitty&auml; asiakaspalvelun ammattilaisena ja tarjota ensiluokkaista palvelua?<\/strong><\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Etsimme nyt palveluneuvojia Electroluxille!<\/strong><\/h2>\\n<p>&nbsp;<\/p>\\n<p><em>Etsitk&ouml; uutta haastetta urallasi? Concentrix on globaali teknolologiaan ja asiakaspalveluun erikoistunut yritys, joka tukee tulevaisuuden br&auml;ndej&auml; yli 70 maassa. Teemme yhteisty&ouml;t&auml; tunnettujen yritysten kanssa &ndash; sellaisten, joita k&auml;yt&auml;t p&auml;ivitt&auml;in &ndash; parantaaksemme heid&auml;n toimintaansa uudella, innovatiivisella teknologialla ja ratkaisuilla.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Electroluxin palveluneuvojana:<\/strong><\/p>\\n<ul>\\n<li>Palvelet maailman johtavan kodinkonevalmistajan, Electroluxin, suomenkielisi&auml; asiakkaita puhelimen, s&auml;hk&ouml;postin, sosiaalisen median ja chatin v&auml;lityksell&auml;.<\/li>\\n<li>Tarjoat ensiluokkaista asiakaspalvelua vastaten asiakkaiden kysymyksiin niin kodinkoneisiin, tilauksiin, reklamaatioihin kuin laskuihin liittyviss&auml; kysymyksiss&auml;.<\/li>\\n<\/ul>\\n<p><br \/><strong>T&auml;m&auml; teht&auml;v&auml; sopii sinulle loistavasti, jos:<\/strong><\/p>\\n<ul>\\n<li>Viihdyt monipuolisessa asiakaspalveluty&ouml;ss&auml; ja olet innokas tarjoamaan ensiluokkaista asiakaspalvelua kodinkoneiden parissa.<\/li>\\n<li>Toimit tehokkaasti ja ammattimaisesti my&ouml;s haastavissa asiakaspalvelutilanteissa.<\/li>\\n<li>Omaat positiivisen asenteen sek&auml; halun oppia ja kehitty&auml; saamasi palautteen perusteella, ja suhtaudut myyntiin luontevana osana asiakaspalvelua.<\/li>\\n<li>Sinulla on tekninen ajattelutapa ja hyv&auml;t ongelmanratkaisutaidot.<\/li>\\n<li>Kirjoitat sujuvasti ja nopeasti tietokoneella (noin 50 sanaa minuutissa).<\/li>\\n<li>Kommunikoit sujuvasti suomeksi ja englanniksi &ndash; ruotsin kielen taito katsotaan eduksi.<\/li>\\n<\/ul>\\n<p><br \/><strong>Tarjoamme sinulle:<\/strong><\/p>\\n<ul>\\n<li>Kattavan perehdytyksen sek&auml; jatkuvan tuen ja koulutuksen.<\/li>\\n<li>Suoritukseen perustuva bonusmalli sek&auml; mahdollisuus ansaita erillist&auml; myyntikomissiota.<\/li>\\n<li>Edenred-etuuskortit (lounas-, virike-, terveys- ja ty&ouml;matkaedut).<\/li>\\n<li>Mahdollisuuden kehitty&auml; urallasi &mdash;&nbsp;<em>tiesitk&ouml;, ett&auml; jopa 80 % esihenkil&ouml;ist&auml;mme ja johtajistamme on ylennetty sis&auml;isesti?<\/em><\/li>\\n<li>Mukavat ja modernit ty&ouml;skentelytilat sek&auml; mahtavat kollegat toimistollamme Ilmalassa.<\/li>\\n<\/ul>\\n<p><br \/><strong>Aloitus:&nbsp;<\/strong>11.05.2026<br \/><strong>Ty&ouml;suhde:<\/strong>&nbsp;Kokoaikainen, vakituinen (37,5 h\/vko)<\/p>\\n<p><strong>Palkkaus:<\/strong> 2264,94. &euro; \/kk (Asiakaspalvelu- ja telemarkkinointialan TES)<\/p>\\n<p><strong>Kielilis&auml;:<\/strong> 92,56 &euro; \/ kieli (englannista ja ruotsista)<br \/><strong>Ty&ouml;ajat:<\/strong>&nbsp;Arkisin klo 08-17<br \/><strong>Sijainti:<\/strong>&nbsp;Palkkatilanportti 1, Helsinki (Pasila)<br \/><strong>Viimeinen hakup&auml;iv&auml;:<\/strong> 30.04.2026<br \/><br \/>K&auml;sittelemme hakemuksia jo hakuaikana, ja paikat saatetaan t&auml;ytt&auml;&auml; ennen hakuajan p&auml;&auml;ttymist&auml;.<\/p>\\n<div>\\n<p><br \/><strong>Concentrix on tasa-arvoinen ty&ouml;nantaja<\/strong><br \/><em>Olemme sitoutuneet tasa-arvoisiin ty&ouml;llistymismahdollisuuksiin kaikille hakijoille sek&auml; ty&ouml;ymp&auml;rist&ouml;&ouml;n, jossa ei esiinny syrjint&auml;&auml; ja h&auml;irint&auml;&auml;. Kaikki rekrytointik&auml;yt&auml;nt&ouml;mme perustuvat liiketoiminnan tarpeisiin, ty&ouml;n vaatimuksiin ja ammatilliseen p&auml;tevyyteen riippumatta rotuun, ik&auml;&auml;n, sukupuoli-identiteettiin, seksuaaliseen suuntautumiseen, uskontoon, etniseen alkuper&auml;&auml;n, perhe- tai vanhemmuuden asemaan, kansalliseen alkuper&auml;&auml;n, vammaisuuteen tai mihin tahansa muuhun sovellettavien lakien suojaamaan luokitukseen.<\/em><\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"4136763340\",\"location\":\"Helsinki, Finland\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T01:59:09.198+02:00\",\"created_at\":\"2026-01-13T15:12:55.857+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDA?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"620\",\"campaign_id\":\"22170\",\"campaign_title\":\"Advisor I, Customer Service R1682881\",\"campaign_type\":\"job_application\",\"job_title\":\"ETON ARP TALKPUSH 2026\",\"street\":\"PHL Quezon City - Eton\",\"address\":\"PHL Quezon City - Eton\",\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1682881\",\"location\":\"Quezon Ave., National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.784+08:00\",\"created_at\":\"2026-01-13T14:02:47.841+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/ETON-ARP-TALKPUSH-2026_R1682881\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1100\",\"primary_location\":{\"id\":\"PH-QUE-ETONC-Y0\",\"wid\":\"b67da9176e3d1062f9e41210367fc31d\",\"descriptor\":\"PHL Quezon City - Eton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sarah.raymundo@concentrix.com\"},\"first_name\":\"Raymundo, Sarah\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102893763\",\"wid\":\"3c2a7f0d649f1018f51a7a2f8a870000\",\"descriptor\":\"Lorena Woo (102893763)\"},{\"id\":\"100746237\",\"wid\":\"60219339f7a01064a5a65649d6af0a3b\",\"descriptor\":\"Sarah Raymundo (100746237)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356274\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/ETON-ARP-TALKPUSH-2026_R1682881\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/ETON-ARP-TALKPUSH-2026_R1682881\/apply\",\"job_requisition_id\":\"R1682881\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"marivic.crisol@concentrix.com\"},\"first_name\":\"Bec Crisol (101527679)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682881\",\"wid\":\"f7dce34cae39103b00827383acc20000\",\"descriptor\":\"ETON ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"621\",\"campaign_id\":\"22169\",\"campaign_title\":\"Advisor I, Transaction Processing R1696428\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, FICC Bond Settlements\",\"street\":\"PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,\",\"address\":\"PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,\",\"city\":\"Bonifacio Global City, Taguig,\",\"state\":\"Metro Manila\",\"postal_code\":\"1630\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We are seeking a detail-oriented Senior Associate to join our Fixed Income Settlements team. \\nThis role focuses on ensuring accurate and timely settlement of US and Mexican bond trades, including cash and repo transactions. You will play a key part in maintaining precise books and records, performing reconciliations, and resolving trade discrepancies\",\"long_description\":\"<p><b>Key Responsibilities:<\/b><\/p><p><\/p><p>\u2022 Execute daily settlement activities for US &amp; Mexican bond and repo trades.<\/p><p>\u2022 Perform end-of-day reconciliations to ensure accuracy of positions.<\/p><p>\u2022 Monitor and resolve failed trades promptly.<\/p><p>\u2022 Investigate trade discrepancies and perform research as needed.<\/p><p>\u2022 Process cash movements and clear stock &amp; cash breaks.<\/p><p>\u2022 Collaborate with internal teams, custodians, and clients for issue resolution.<\/p><p>\u2022 Utilize trade monitoring systems such as APEX, ICI, and Calypso.<\/p><p><\/p><p><b>What We\u2019re Looking For: <\/b><\/p><p><\/p><p>\u2022 Bachelor\u2019s degree in finance, Business, or related field.<\/p><p>\u2022 3\u20135 years of relevant experience in securities settlements or operations<\/p><p>\u2022 good to have US Market Experience but not required<\/p><p>\u2022 Strong analytical and organizational skills with attention to detail.<\/p><p>\u2022 Ability to work under pressure and adapt to a dynamic environment.<\/p><p>\u2022 Proficiency in Excel and familiarity with financial markets and products.<\/p><p>\u2022 Excellent communication skills in English.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1696428\",\"location\":\"Bonifacio Global City, Taguig,, Metro Manila\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.743+08:00\",\"created_at\":\"2026-01-13T14:02:47.709+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Specialist--FICC-Bond-Settlements_R1696428\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bonifacio Global City, Taguig,\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1630\",\"primary_location\":{\"id\":\"PH-TAG-CLIEN-02\",\"wid\":\"5c29780d5fa11047873c53d1720a0000\",\"descriptor\":\"PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ann.duhino@concentrix.com\"},\"first_name\":\"Duhino, Ann Camille\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"910419\",\"wid\":\"f6358e3b3d6d0137796de3603a19acf2\",\"descriptor\":\"Hazel Ann Marie Gamboa (910419)\"},{\"id\":\"228805\",\"wid\":\"9f196ba80a87017b1956ecbb04197054\",\"descriptor\":\"Ann Camille Duhino (228805)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0639\",\"descriptor\":\"Advisor I, Transaction Processing\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356255\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Specialist--FICC-Bond-Settlements_R1696428\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Specialist--FICC-Bond-Settlements_R1696428\/apply\",\"job_requisition_id\":\"R1696428\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"markanthony.delapena@concentrix.com\"},\"first_name\":\"Mark Dela Pena (101884901)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"},{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"},{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1696428\",\"wid\":\"c9e953f22e851009752d89cd72620000\",\"descriptor\":\"Specialist, FICC Bond Settlements\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"622\",\"campaign_id\":\"22168\",\"campaign_title\":\"Advisor I, Transaction Processing R1696429\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist- US PB Wire Payments\",\"street\":\"PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,\",\"address\":\"PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,\",\"city\":\"Bonifacio Global City, Taguig,\",\"state\":\"Metro Manila\",\"postal_code\":\"1630\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Join our global operations team responsible for processing client payments\u2014both cross-border and domestic\u2014for Prime Brokerage services. This role plays a critical part in ensuring timely, accurate, and compliant wire transfers for international clients across multiple regions, including (APAC), Europe, (EMEA), and the (US).\",\"long_description\":\"<p><b>Key Responsibilities <\/b><\/p><p><\/p><p>\u2022 Process and release wire payments as per client instructions.<\/p><p>\u2022 Investigate and resolve nostro breaks and payment discrepancies.<\/p><p>\u2022 Liaise with internal teams and external agents to ensure smooth payment operations.<\/p><p>\u2022 Escalate issues promptly to mitigate operational and reputational risks.<\/p><p><\/p><p><b>Technical Must-Haves <\/b><\/p><p><\/p><p>\u2022 System: Hands-on experience with SWIFT Alliance.<\/p><p>\u2022 Messaging: Strong understanding of MT formats (e.g., MT202, MT103) and familiarity with MX transition.<\/p><p>\u2022 Process: End-to-end payment processing, reconciliation, and error investigation.<\/p><p><\/p><p><b>Experience &amp; Skills <\/b><\/p><p><\/p><p>\u2022 3\u20135 years of direct payments experience.<\/p><p>\u2022 Strong analytical and problem-solving skills.<\/p><p>\u2022 Ability to work under pressure in a global, fast-paced environment.<\/p><p>\u2022 Proficiency in Excel and familiarity with financial markets.<\/p><p><\/p><p><b>Education<\/b>: Bachelor\u2019s degree or equivalent.<\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1696429\",\"location\":\"Bonifacio Global City, Taguig,, Metro Manila\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.721+08:00\",\"created_at\":\"2026-01-13T14:02:47.447+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Specialist--US-PB-Wire-Payments_R1696429\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bonifacio Global City, Taguig,\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1630\",\"primary_location\":{\"id\":\"PH-TAG-CLIEN-02\",\"wid\":\"5c29780d5fa11047873c53d1720a0000\",\"descriptor\":\"PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ann.duhino@concentrix.com\"},\"first_name\":\"Duhino, Ann Camille\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"910419\",\"wid\":\"f6358e3b3d6d0137796de3603a19acf2\",\"descriptor\":\"Hazel Ann Marie Gamboa (910419)\"},{\"id\":\"228805\",\"wid\":\"9f196ba80a87017b1956ecbb04197054\",\"descriptor\":\"Ann Camille Duhino (228805)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0639\",\"descriptor\":\"Advisor I, Transaction Processing\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356256\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Specialist--US-PB-Wire-Payments_R1696429\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Specialist--US-PB-Wire-Payments_R1696429\/apply\",\"job_requisition_id\":\"R1696429\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"markanthony.delapena@concentrix.com\"},\"first_name\":\"Mark Dela Pena (101884901)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"},{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"},{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1696429\",\"wid\":\"8308baaaaaa31009755c9b2f28790000\",\"descriptor\":\"Specialist- US PB Wire Payments\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1321\",\"campaign_id\":\"13569\",\"campaign_title\":\"Specialist, Sales Development R1694425\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Development - Bilingual\",\"street\":\"SLV San Salvador - Blvr. Sta. Elena\",\"address\":\"SLV San Salvador - Blvr. Sta. Elena\",\"city\":\"Antiguo Cuscatl\u00e1n\",\"state\":\"San Salvador\",\"postal_code\":\"01502\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p><span><span><span style=\\\"font-size:14px\\\">You have:<\/span><\/span><\/span><\/p><ul><li><span><span>2&#43; years of experience working in a customer service or sales capacity<\/span><\/span><\/li><li><span><span>Prior success in achievement of personal and team sales quota\/goals<\/span><\/span><\/li><li><span><span>Experience in high-volume calling<\/span><\/span><\/li><li><span><span>Experience learning new technology and data<\/span><\/span><\/li><li><span><span>Problem solving skills<\/span><\/span><\/li><li><span><span>Excellent knowledge of MS Office programs<\/span><\/span><\/li><li><span><span>Experience working with Salesforce.com or similar CRM<\/span><\/span><\/li><li><span><span>Experience or willingness to work from home<\/span><\/span><\/li><\/ul><p><\/p><p><span><span>You will:<\/span><\/span><\/p><ul><li><span><span>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/span><\/span><\/li><li><span><span>Mastery of product knowledge and technical understanding of services to assess client requirements<\/span><\/span><\/li><li><span><span>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/span><\/span><\/li><li><span><span>Manage external competitive pressures and handle objections to retain customers or win new customers<\/span><\/span><\/li><li><span><span>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/span><\/span><\/li><li><span><span>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/span><\/span><\/li><li><span><span>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/span><\/span><\/li><li><span><span>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/span><\/span><\/li><li><span><span>Work with a team and report directly to a Sales Manager<\/span><\/span><\/li><\/ul><p><\/p><p><\/p><p><span>Career Path Policies (internal talent):<\/span><\/p><ul><li><span>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/span><\/li><li><span>Required tenure: 6 months<\/span><\/li><li><span>Required performance: KPIs or goals on target for the business unit to which they belong in the last 3-month period (not average).<\/span><span>\u00a0<\/span><\/li><li><span>Must not have active disciplinary actions.<\/span><\/li><li><span>The game-changer may participate in only one process at a time.<\/span><span>\u00a0<\/span><\/li><li><span>Comply with the learning paths of the Corporate University.<\/span><\/li><li><span>Must remain at least 6 months in the position to which he\/she was recently promoted, to be able to apply for another call.<\/span><span>\u00a0<\/span><\/li><li><span>If it is necessary to launch the same call for applications several times, the not selected game-changer will not be able to apply for the same position in the following 2 months.<\/span><span>\u00a0<\/span><\/li><li><span>The process is performed and\/or outside working hours, which means that the game-changer should be available in his free time in case we require it.<\/span><\/li><li><span>Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/span><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1694425\",\"location\":\"Antiguo Cuscatl\u00e1n, San Salvador\",\"job_type\":\"full_time\",\"salary\":\"1050\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-03-10T18:32:56.688+08:00\",\"created_at\":\"2026-01-13T06:02:01.794+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzU2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Sales-Development---Bilingual_R1694425\/apply\",\"head_count\":\"12\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - Blvr. Sta. Elena\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Daza Moreno, Mario Alejandro\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103268306\",\"wid\":\"b5926bd5344b1003808826cf92fe0000\",\"descriptor\":\"Luisa Monroy Vera (103268306)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356222\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Sales-Development---Bilingual_R1694425\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Sales-Development---Bilingual_R1694425\/apply\",\"job_requisition_id\":\"R1694425\"}],\"organizations\":[{\"wid\":\"29e28fb0b1d810374d135edee46b0000\",\"descriptor\":\"W100BB Weave Communications SV\",\"reference_id\":\"W100BB\",\"custom_reference_id\":\"W100BB\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0f5541ea15aa1036c4776588b6ae0000\",\"descriptor\":\"25916 - Weave Communications, Inc. - 980009184\",\"reference_id\":\"980009184\",\"custom_reference_id\":\"980009184\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"melany.montano@concentrix.com\"},\"first_name\":\"Melany Montano Lazo (103465329)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694425\",\"wid\":\"1b78fb750450100953de9f340c910000\",\"descriptor\":\"Specialist, Sales Development - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1322\",\"campaign_id\":\"13566\",\"campaign_title\":\"Manager I, B2B Sales R1695394\",\"campaign_type\":\"job_application\",\"job_title\":\"Communication Strategy & Activation Manager\",\"street\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"address\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"80010-010\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul>\",\"ats_external_id\":\"R1695394\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"14000\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-03-31T17:45:09.547+08:00\",\"created_at\":\"2026-01-13T04:01:52.052+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzU2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Communication-Strategy---Activation-Manager_R1695394\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-010\",\"primary_location\":{\"id\":\"BR-SAO-EZTOW-01\",\"wid\":\"85a9ca3d2e7d102896f08602c4a80000\",\"descriptor\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\"}},\"languages\":[\"English\",\"Brazilian Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"tayane.peixoto@concentrix.com\"},\"first_name\":\"Peixoto, Tayane\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101547696\",\"wid\":\"63e8e0d0f1f50141081864c7ce25b632\",\"descriptor\":\"Tayane Peixoto (101547696)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3100\",\"descriptor\":\"Manager I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356136\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Communication-Strategy---Activation-Manager_R1695394\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Communication-Strategy---Activation-Manager_R1695394\/apply\",\"job_requisition_id\":\"R1695394\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"},{\"wid\":\"646d58078ec31003f16ab1c82a530000\",\"descriptor\":\"COGS (CORP) 160 Selling Services Direct\",\"reference_id\":\"SREVSELL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6134de622598101028f9257b1eec0000\",\"descriptor\":\"W0ZYBR Meta SBG\",\"reference_id\":\"W0ZYBR\",\"custom_reference_id\":\"W0ZYBR\",\"company_reference_id\":null},{\"wid\":\"b9c75784ebc9100de37cce88344a0000\",\"descriptor\":\"24970 - FACEBOOK - 980007323\",\"reference_id\":\"980007323\",\"custom_reference_id\":\"980007323\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vinicius.luiz1@concentrix.com\"},\"first_name\":\"Vinicius Luiz (103358049)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1695394\",\"wid\":\"8ff25ada789c100948e384eb22aa0000\",\"descriptor\":\"Communication Strategy & Activation Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>5&#43; years proven work experience in a sales role<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1323\",\"campaign_id\":\"13559\",\"campaign_title\":\"Sr. Specialist, Customer Acquisition R1695386\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist Customer Acquisition\",\"street\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"address\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"80010-010\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"As a Senior Specialist Customer Acquisition Representative, you\u2019ll be entrusted with building relationships and\\nsecuring opportunities in our most strategic target markets. You\u2019ll manage complex acquisition cycles, influence senior\\ndecision-makers, and craft account-specific strategies that drive new business.\\nYou\u2019ll be a trusted advisor to prospects, using deep industry knowledge, data insights, and AI-powered prospecting\\ntools to identify the right opportunities at the right time. In addition to your individual contribution, you\u2019ll mentor other\\nteam members and help shape our overall acquisition strategy.\",\"long_description\":\"<p><b>You Will:<\/b><\/p><ul><li>Own acquisition efforts for high-potential, strategic accounts from first contact to close or handoff.<\/li><li>Develop and execute targeted account plans in partnership with sales leadership. Build trusted relationships with senior decision-makers and key stakeholders. Lead complex prospecting and qualification efforts, often involving multiple decision layers.<\/li><li>Craft compelling proposals and presentations tailored to each prospect\u2019s business priorities.<\/li><li>Collaborate cross-functionally to align resources, expertise, and messaging for strategic wins.<\/li><li>Use AI-driven analytics and market intelligence to anticipate prospect needs and buying signals.<\/li><li>Track and report acquisition metrics, providing insights to refine strategies. Mentor Associates and Specialists on advanced prospecting, messaging, and strategic targeting.<\/li><li>Contribute to training sessions, process improvements, and playbook development.<\/li><\/ul><p><\/p><p><b>You have:<\/b><\/p><ul><li>Demonstrated success in high-value customer acquisition or complex sales environments.<\/li><li>Expertise in building and executing multi-touch, account-based acquisition strategies.<\/li><li>Strong track record of engaging and influencing senior-level prospects. Proficiency in leveraging AI, analytics, and market intelligence to identify and prioritize high-potential opportunities.<\/li><li>Skilled in managing multiple strategic acquisition efforts simultaneously. Advanced communication and presentation skills for both virtual and in-person settings.<\/li><li>Ability to guide and coach less experienced acquisition team members.<\/li><\/ul><p><\/p><p><\/p>\",\"ats_external_id\":\"R1695386\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"6950\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-03-31T18:10:03.120+08:00\",\"created_at\":\"2026-01-13T02:01:42.788+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzU1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Professional-I--Sales-Engineer_R1695386\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-010\",\"primary_location\":{\"id\":\"BR-SAO-EZTOW-01\",\"wid\":\"85a9ca3d2e7d102896f08602c4a80000\",\"descriptor\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\"}},\"languages\":[\"Brazilian Portuguese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"elaine.ferreira4@concentrix.com\"},\"first_name\":\"Ferreira, Elaine Aparecida de Moraes\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103435158\",\"wid\":\"3120559b624c103581453d150d3b0000\",\"descriptor\":\"Elaine Ferreira (103435158)\"},{\"id\":\"101547696\",\"wid\":\"63e8e0d0f1f50141081864c7ce25b632\",\"descriptor\":\"Tayane Peixoto (101547696)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI03CA\",\"descriptor\":\"Sr. Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356171\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Professional-I--Sales-Engineer_R1695386\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Professional-I--Sales-Engineer_R1695386\/apply\",\"job_requisition_id\":\"R1695386\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"},{\"wid\":\"646d58078ec31003f16ab1c82a530000\",\"descriptor\":\"COGS (CORP) 160 Selling Services Direct\",\"reference_id\":\"SREVSELL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6134de622598101028f9257b1eec0000\",\"descriptor\":\"W0ZYBR Meta SBG\",\"reference_id\":\"W0ZYBR\",\"custom_reference_id\":\"W0ZYBR\",\"company_reference_id\":null},{\"wid\":\"b9c75784ebc9100de37cce88344a0000\",\"descriptor\":\"24970 - FACEBOOK - 980007323\",\"reference_id\":\"980007323\",\"custom_reference_id\":\"980007323\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vinicius.luiz1@concentrix.com\"},\"first_name\":\"Vinicius Luiz (103358049)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1695386\",\"wid\":\"8308baaaaaa31009492f2b0929540000\",\"descriptor\":\"Sr. Specialist Customer Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"623\",\"campaign_id\":\"22154\",\"campaign_title\":\"Advisor I, Customer Service R1694508\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - North Hiring 2026\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1694508\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.629+08:00\",\"created_at\":\"2026-01-12T20:01:41.502+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---North-Hiring-2026_R1694508\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.aniceto@concentrix.com\"},\"first_name\":\"Aniceto, Ericka\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102018126\",\"wid\":\"53033d314c8c010a3d5fdb6c491c0000\",\"descriptor\":\"Erick Joseph Conda (102018126)\"},{\"id\":\"101856424\",\"wid\":\"e14ced9c1dd401e8eebc3bf36b03ea4e\",\"descriptor\":\"Kimberly Olaso (101856424)\"},{\"id\":\"101825829\",\"wid\":\"142cf519063201aecdfe58161717d3a2\",\"descriptor\":\"Zarrah Jane Fopalan (101825829)\"},{\"id\":\"102100493\",\"wid\":\"b0d922c9d8fb100dd4e6561d26cf0000\",\"descriptor\":\"Charlotte Anne Gayol (102100493)\"},{\"id\":\"101925329\",\"wid\":\"c4dcb9e0bc5c0104ecba73e42f4d0000\",\"descriptor\":\"Ericka Aniceto (101925329)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356021\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---North-Hiring-2026_R1694508\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---North-Hiring-2026_R1694508\/apply\",\"job_requisition_id\":\"R1694508\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"pamelabianca.co@concentrix.com\"},\"first_name\":\"Pamela Bianca Co (101624758)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694508\",\"wid\":\"f3f64a5a67851007afd75bc229b80000\",\"descriptor\":\"Talent Connect - North Hiring 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"624\",\"campaign_id\":\"22153\",\"campaign_title\":\"Advisor I, Customer Service R1694520\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - PH South 2026\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1694520\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.606+08:00\",\"created_at\":\"2026-01-12T20:01:41.264+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---PH-South-2026_R1694520\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.aniceto@concentrix.com\"},\"first_name\":\"Aniceto, Ericka\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101856424\",\"wid\":\"e14ced9c1dd401e8eebc3bf36b03ea4e\",\"descriptor\":\"Kimberly Olaso (101856424)\"},{\"id\":\"101925329\",\"wid\":\"c4dcb9e0bc5c0104ecba73e42f4d0000\",\"descriptor\":\"Ericka Aniceto (101925329)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356113\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---PH-South-2026_R1694520\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---PH-South-2026_R1694520\/apply\",\"job_requisition_id\":\"R1694520\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"pamelabianca.co@concentrix.com\"},\"first_name\":\"Pamela Bianca Co (101624758)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694520\",\"wid\":\"bc114d35e7311007b1f572ac8e3a0000\",\"descriptor\":\"Customer Service Advisor - PH South 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"625\",\"campaign_id\":\"22152\",\"campaign_title\":\"Advisor I, Customer Service R1694504\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - South Hiring 2026\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1694504\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.583+08:00\",\"created_at\":\"2026-01-12T20:01:41.030+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---South-Hiring-2026_R1694504\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.aniceto@concentrix.com\"},\"first_name\":\"Aniceto, Ericka\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101856424\",\"wid\":\"e14ced9c1dd401e8eebc3bf36b03ea4e\",\"descriptor\":\"Kimberly Olaso (101856424)\"},{\"id\":\"101925329\",\"wid\":\"c4dcb9e0bc5c0104ecba73e42f4d0000\",\"descriptor\":\"Ericka Aniceto (101925329)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356066\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---South-Hiring-2026_R1694504\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---South-Hiring-2026_R1694504\/apply\",\"job_requisition_id\":\"R1694504\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"pamelabianca.co@concentrix.com\"},\"first_name\":\"Pamela Bianca Co (101624758)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694504\",\"wid\":\"1228e62707261007afbd89401ccf0000\",\"descriptor\":\"Talent Connect - South Hiring 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"626\",\"campaign_id\":\"22151\",\"campaign_title\":\"Advisor I, Customer Service R1667874\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Naga 2026\",\"street\":\"PHL Naga - Ninoy and Cory Ave, Grd Flr\",\"address\":\"PHL Naga - Ninoy and Cory Ave, Grd Flr\",\"city\":\"Naga City\",\"state\":\"Camarines Sur\",\"postal_code\":\"4400\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667874\",\"location\":\"Naga City, Camarines Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.560+08:00\",\"created_at\":\"2026-01-12T18:01:55.529+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Talent-Connect---Naga-2026_R1667874\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Naga City\",\"state\":\"Camarines Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4400\",\"primary_location\":{\"id\":\"PH-NAG-NINOY-01\",\"wid\":\"740544c0a47f01a0c3686a8f1f114265\",\"descriptor\":\"PHL Naga - Ninoy and Cory Ave, Grd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"reynichin.barba@concentrix.com\"},\"first_name\":\"Barba, Reynichin\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102833950\",\"wid\":\"e4428a04636d1052a8c3de0f46b70000\",\"descriptor\":\"Maricar Laviste (102833950)\"},{\"id\":\"586043\",\"wid\":\"f6358e3b3d6d01a1998928120019b276\",\"descriptor\":\"Reynichin Barba (586043)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356026\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Talent-Connect---Naga-2026_R1667874\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Talent-Connect---Naga-2026_R1667874\/apply\",\"job_requisition_id\":\"R1667874\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"reenamarie.ropeta@concentrix.com\"},\"first_name\":\"Reena Marie Ropeta (101458153)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667874\",\"wid\":\"72284790795c102c2fb1b16f7e920001\",\"descriptor\":\"Talent Connect - Naga 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1324\",\"campaign_id\":\"13552\",\"campaign_title\":\"Manager I, B2B Sales R1695995\",\"campaign_type\":\"job_application\",\"job_title\":\"Program Manager (English Speaker)\",\"street\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"address\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"postal_code\":\"117372\",\"region\":null,\"country\":\"Singapore\",\"short_description\":\"We are looking for a highly collaborative and execution-driven Sales Program Manager to support our APJ Sales Manager and regional SDR\/AE teams. This role is responsible for driving process excellence, operational efficiency, and sales productivity across the entire revenue funnel.\\n\\nYou will work closely with Sales Leadership and partner across Marketing, RevOps, Product, Enablement, and Sales Training teams to streamline workflows, implement scalable processes, and ensure the sales team can operate at peak performance. This is a critical role in establishing the foundation for a high-performing APJ sales organization.\",\"long_description\":\"<p><b>JOB\u00a0RESPONSIBILITIES<\/b><\/p><p><b>1.\u00a0Direct\u00a0Support\u00a0to\u00a0Sales\u00a0Manager\u00a0&amp;\u00a0Team<\/b><\/p><ul><li><p>Partner\u00a0closely\u00a0with\u00a0the\u00a0APJ\u00a0Sales\u00a0Manager\u00a0to\u00a0operationalize\u00a0strategy,\u00a0manage\u00a0execution,\u00a0and\u00a0improve\u00a0team\u00a0performance.<\/p><\/li><li><p>Manage\u00a0weekly\u00a0sales\u00a0rhythms\u00a0(WBR\u2019s,\u00a0MBR\u2019s,\u00a0QBR\u2019s,\u00a0pipeline\u00a0reviews,\u00a0team\u00a0meetings).<\/p><\/li><li><p>Improve\u00a0SDR\u00a0and\u00a0AE\u00a0productivity\u00a0through\u00a0optimized\u00a0workflows,\u00a0tools,\u00a0and\u00a0processes.<\/p><\/li><li><p>Act\u00a0as\u00a0the\u00a0\u201cglue\u201d\u00a0between\u00a0sales\u00a0and\u00a0internal\u00a0teams\u00a0to\u00a0remove\u00a0blockers\u00a0and\u00a0enhance\u00a0alignment.<\/p><\/li><\/ul><p><b>2.\u00a0Sales\u00a0Process\u00a0&amp;\u00a0Efficiency\u00a0Improvements<\/b><\/p><ul><li><p>Map,\u00a0audit,\u00a0and\u00a0improve\u00a0end-to-end\u00a0sales\u00a0processes\u00a0(lead\u00a0flow,\u00a0qualification,\u00a0handoff,\u00a0pipeline\u00a0progression).<\/p><\/li><li><p>Identify\u00a0bottlenecks\u00a0or\u00a0inefficiencies\u00a0and\u00a0drive\u00a0process\u00a0re-designs.<\/p><\/li><li><p>Lead\u00a0change-management\u00a0efforts\u00a0to\u00a0ensure\u00a0adoption\u00a0of\u00a0new\u00a0processes,\u00a0tools,\u00a0and\u00a0systems.<\/p><\/li><li><p>Standardize\u00a0APJ-wide\u00a0sales\u00a0motions\u00a0and\u00a0ensure\u00a0consistent\u00a0execution\u00a0across\u00a0the\u00a0team.<\/p><\/li><\/ul><p><b>3.\u00a0Sales\u00a0Program\u00a0Management<\/b><\/p><ul><li><p>Design\u00a0and\u00a0launch\u00a0regional\u00a0programs\u00a0to\u00a0boost\u00a0pipeline\u00a0generation,\u00a0lead\u00a0conversion,\u00a0and\u00a0account\u00a0penetration.<\/p><\/li><li><p>Ownership\u00a0of\u00a0outreach\u00a0cadences,\u00a0qualification\u00a0frameworks,\u00a0playbooks,\u00a0and\u00a0sales\u00a0motions.<\/p><\/li><li><p>Work\u00a0with\u00a0cross-functional\u00a0partners\u00a0to\u00a0execute\u00a0campaigns,\u00a0run\u00a0initiatives,\u00a0and\u00a0track\u00a0performance.<\/p><\/li><\/ul><p><b>4.\u00a0Data,\u00a0Insights\u00a0&amp;\u00a0Reporting<\/b><\/p><ul><li><p>Provide\u00a0actionable\u00a0insights\u00a0on\u00a0pipeline\u00a0health,\u00a0conversion\u00a0metrics,\u00a0seller\u00a0productivity,\u00a0and\u00a0campaign\u00a0impact.<\/p><\/li><li><p>Work\u00a0with\u00a0BI\u00a0Analyst\u00a0to\u00a0design\u00a0sales\u00a0dashboards\u00a0and\u00a0reports\u00a0for\u00a0the\u00a0Sales\u00a0Manager\u00a0and\u00a0leadership.<\/p><\/li><li><p>Support\u00a0forecasting,\u00a0quota\u00a0setting,\u00a0and\u00a0territory\u00a0planning\u00a0for\u00a0the\u00a0SDR\u00a0and\u00a0AE\u00a0teams.<\/p><\/li><\/ul><p><b>5.\u00a0Cross-Functional\u00a0Stakeholder\u00a0Collaboration<\/b><\/p><ul><li><p>Work\u00a0with\u00a0Marketing\u00a0on\u00a0lead\u00a0routing,\u00a0event-driven\u00a0campaigns,\u00a0and\u00a0pipeline\u00a0acceleration.<\/p><\/li><li><p>Partner\u00a0with\u00a0RevOps\u00a0on\u00a0CRM\u00a0improvements,\u00a0tooling,\u00a0data\u00a0hygiene,\u00a0and\u00a0system\u00a0alignment.<\/p><\/li><li><p>Collaborate\u00a0with\u00a0Product\u00a0and\u00a0Solutions\u00a0to\u00a0relay\u00a0customer\u00a0feedback\u00a0and\u00a0align\u00a0on\u00a0product\u00a0updates.<\/p><\/li><li><p>Align\u00a0with\u00a0Sales\u00a0Enablement\u00a0and\u00a0Training\u00a0Specialist\u00a0on\u00a0training\u00a0strategies,\u00a0sales\u00a0execution\u00a0improvement\u00a0process.<\/p><\/li><\/ul><p><br \/><b>REQUIRED\u00a0QUALIFICATIONS<\/b><\/p><ul><li><p>4\u20137&#43;\u00a0years\u00a0in\u00a0Sales\u00a0Operations,\u00a0Sales\u00a0Programs,\u00a0Revenue\u00a0Operations,\u00a0or\u00a0similar\u00a0roles.<\/p><\/li><li><p>Strong\u00a0experience\u00a0enabling\u00a0SDR\u00a0and\/or\u00a0AE\u00a0sales\u00a0teams.<\/p><\/li><li><p>Able\u00a0to\u00a0translate\u00a0problems\u00a0into\u00a0processes\u00a0and\u00a0drive\u00a0measurable\u00a0improvements.<\/p><\/li><li><p>Excellent\u00a0project\u00a0management,\u00a0communication,\u00a0and\u00a0stakeholder-management\u00a0skills.<\/p><\/li><li><p>Competent\u00a0in\u00a0CRM\u00a0(Salesforce),\u00a0sales\u00a0engagement\u00a0tools,\u00a0and\u00a0analytics\u00a0platforms.<\/p><\/li><li><p>Highly\u00a0collaborative\u00a0and\u00a0able\u00a0to\u00a0work\u00a0cross-functionally\u00a0in\u00a0a\u00a0fast-moving\u00a0environment.<\/p><\/li><\/ul><p><br \/><b>PREFERRED\u00a0QUALIFICATIONS<\/b><\/p><ul><li><p>APJ\u00a0experience\u00a0supporting\u00a0multiple\u00a0countries.<\/p><\/li><li><p>Experience\u00a0in\u00a0AI,\u00a0SaaS,\u00a0enterprise\u00a0tech,\u00a0or\u00a0high-growth\u00a0environments.<\/p><\/li><li><p>Strong\u00a0understanding\u00a0of\u00a0lead\u00a0management,\u00a0pipeline\u00a0hygiene,\u00a0and\u00a0forecasting.<\/p><\/li><li><p>Comfortable\u00a0with\u00a0ambiguity\u00a0and\u00a0building\u00a0processes\u00a0from\u00a0the\u00a0ground\u00a0up.<\/p><\/li><\/ul><p><br \/><b>OTHER\u00a0INFORMATIONS<\/b><\/p><ul><li><p>Permanent\u00a0position<\/p><\/li><li><p>Working\u00a0Arrangement:\u00a0Fully\u00a0on-site<\/p><\/li><li><p>Working\u00a0Hours:\u00a0Monday-Friday<\/p><\/li><li><p>Office\u00a0Location:\u00a080\u00a0Pasir\u00a0Panjang\u00a0Rd,\u00a0#15-83\u00a0Mapletree\u00a0Business\u00a0City\u00a0II,\u00a0Singapore\u00a0117372<\/p><\/li><\/ul><p><\/p><p><b>Privacy\u00a0and\u00a0Information\u00a0Security<\/b><\/p><ul><li><p>Adhere\u00a0security\u00a0requirements\u00a0in\u00a0the\u00a0process.<\/p><\/li><li><p>Protect\u00a0the\u00a0privacy\u00a0of\u00a0personal\u00a0information.<\/p><\/li><\/ul><p><\/p><p>If\u00a0this\u00a0sounds\u00a0like\u00a0an\u00a0interesting\u00a0opportunity,\u00a0hit\u00a0apply!<\/p><p><\/p><p><i>*Only\u00a0shortlisted\u00a0candidates\u00a0will\u00a0be\u00a0contacted<\/i><\/p>\",\"ats_external_id\":\"R1695995\",\"location\":\"Singapore, Central Singapore\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.633+08:00\",\"created_at\":\"2026-01-12T12:01:58.419+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzU1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Program-Manager--English-Speaker-_R1695995\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. Ltd.\",\"reference_id\":\"RSG04\",\"organization_reference_id\":\"RSG04\"},\"location\":{\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"country\":{\"wid\":\"80938777cac5440fab50d729f9634969\",\"iso2\":\"SG\",\"iso3\":\"SGP\",\"descriptor\":\"Singapore\",\"iso_numeric\":\"702\"},\"postal_code\":\"117372\",\"primary_location\":{\"id\":\"SG-SIN-MAPLE-01\",\"wid\":\"560eef7f80b8101d397ccdaf3aa40000\",\"descriptor\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"nurliyanaizzati.abdrahman@concentrix.com\"},\"first_name\":\"Abd Rahman, Nurliyana Izzati\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020523\",\"wid\":\"78893d07c56a10053c5623868bc80000\",\"descriptor\":\"Nurliyana Izzati Abd Rahman (020523)\"},{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3100\",\"descriptor\":\"Manager I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356016\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Program-Manager--English-Speaker-_R1695995\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Program-Manager--English-Speaker-_R1695995\/apply\",\"job_requisition_id\":\"R1695995\"}],\"organizations\":[{\"wid\":\"646d58078ec31003f16ab1c82a530000\",\"descriptor\":\"COGS (CORP) 160 Selling Services Direct\",\"reference_id\":\"SREVSELL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7511f964c487100193573db3642a0000\",\"descriptor\":\"W100S0 Open AI SMB APJ\",\"reference_id\":\"W100S0\",\"custom_reference_id\":\"W100S0\",\"company_reference_id\":null},{\"wid\":\"b0b1331a6e701001022cbe3504700000\",\"descriptor\":\"26112 - Open AI - 980009421\",\"reference_id\":\"980009421\",\"custom_reference_id\":\"980009421\",\"company_reference_id\":null},{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. Ltd.\",\"reference_id\":\"RSG04\",\"custom_reference_id\":null,\"company_reference_id\":\"RSG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lukas.parseliunas@concentrix.com\"},\"first_name\":\"Lukas Parseliunas (002116)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1695995\",\"wid\":\"d22b9c5eea9a100928029a0066520000\",\"descriptor\":\"Program Manager (English Speaker)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1325\",\"campaign_id\":\"13512\",\"campaign_title\":\"Specialist, Internal Marketing R1691906\",\"campaign_type\":\"job_application\",\"job_title\":\"Marketing & Communications Specialist\",\"street\":\"POL Szczecin Concentrix CVG International Sp. z o.o.\",\"address\":\"POL Szczecin Concentrix CVG International Sp. z o.o.\",\"city\":\"Szczecin\",\"state\":\"West Pomeranian\",\"postal_code\":\"70-225\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"The Marketing & Communications Specialist plays a key role in supporting and executing internal and external communications, and employee engagement initiatives in Szczecin and across Poland. The role contributes to strengthening the company\u2019s culture, enhancing employee experience, and increasing brand visibility in the local market.\\n\\nOperating under the strategic direction of the Marketing & Communications Lead in Poland, this position works closely with the wider CEE Marketing & Comms Team and local stakeholders to ensure message consistency, a unified employee experience, and effective implementation of communication and engagement activities across all pillars.\",\"long_description\":\"<p><\/p><p><span><b>Key responsibilities:<\/b><\/span><\/p><p><span><b>\u00a0<\/b><\/span><\/p><p><span><b>1. Internal Communication<\/b><\/span><\/p><ul><li>Create and manage engaging content for newsletters and internal communication and internal platforms.<\/li><li>Coordinate campaigns to promote company news and initiatives.<\/li><li>Collect feedback and monitor performance of internal communication channels to propose improvements.<\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>2. Employee Engagement<\/b><\/span><\/p><ul><li>Plan and support fun and meaningful employee events and programs.<\/li><li>Collaborate with teams to boost participation and align with our culture.<\/li><li>Assist in executing and tracking engagement surveys and initiatives.<\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>3. External Communications<\/b><\/span><\/p><ul><li>Help develop PR and media content that reflects our brand values.<\/li><li>Ensure that all content aligns with the company\u2019s brand voice and values.<\/li><\/ul><p><\/p><p><\/p><p><b>Candidate profile:<\/b><\/p><ul><li>Associate&#39;s degree in related field (Communications, Marketing) \u00a0with <b>at least 2 years <\/b>of experience in <b>communication<\/b>, <b>employer branding<\/b>, or <b>engagement <\/b>in a corporate or multinational environment.<\/li><li>Strong communication skills in English and in Polish both written and verbal.<\/li><li>Familiar with digital tools, content creation tools (<b>Canva<\/b>) and social media.<\/li><li>Creative, detail-oriented, and proactive.<\/li><li>Enjoy teamwork and adapt in a fast-paced environment.<\/li><li>Passionate about culture and communication.<\/li><\/ul><p><\/p><p><b>What We Offer:<\/b><\/p><ul><li>A solid employment contract with predictable working hours (business hours).<\/li><li>Access to the <b>MyBenefit <\/b>cafeteria, including the possibility of obtaining a <b>MultiSport <\/b>card.<\/li><li>A private medical package (<b>Luxmed<\/b>) to ensure your health and wellbeing.<\/li><li>Private life insurance available on preferential terms.<\/li><li>Access to learning and development resources to help you advance your career &#43; language courses.<\/li><li>An Employee Assistance Program offering psychological, managerial, legal, and financial counselling.<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1691906\",\"location\":\"Szczecin, West Pomeranian\",\"job_type\":\"full_time\",\"salary\":\"8540\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-01-28T17:13:46.158+08:00\",\"created_at\":\"2026-01-09T20:01:49.425+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzUxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Szczecin-Concentrix-CVG-International-Sp-z-oo\/Marketing---Communications-Specialist_R1691906\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Internal Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"organization_reference_id\":\"YPL01\"},\"location\":{\"city\":\"Szczecin\",\"state\":\"West Pomeranian\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\"70-225\",\"primary_location\":{\"id\":\"PL-SZC-BRAMA-01\",\"wid\":\"128355cf49160190f14d2c792f6b54bd\",\"descriptor\":\"POL Szczecin Concentrix CVG International Sp. z o.o.\"}},\"languages\":[\"English\",\"Polish\"],\"recruiter\":{\"email\":{\"address\":\"natalia.zajac@concentrix.com\"},\"first_name\":\"Zaj\u0105c, Natalia\"},\"categories\":[{\"descriptor\":\"CF Internal Marketing\"}],\"recruiters\":[{\"id\":\"102971789\",\"wid\":\"9ce2d10d67b3100b771c3924feee0000\",\"descriptor\":\"Natalia Zaj\u0105c (102971789)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0477\",\"descriptor\":\"Specialist, Internal Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355767\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Szczecin-Concentrix-CVG-International-Sp-z-oo\/Marketing---Communications-Specialist_R1691906\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Szczecin-Concentrix-CVG-International-Sp-z-oo\/Marketing---Communications-Specialist_R1691906\/apply\",\"job_requisition_id\":\"R1691906\"}],\"organizations\":[{\"wid\":\"613f8b27b3fb10165c4cf30685880000\",\"descriptor\":\"(SITE) Regional Marketing Delivery-Indirect\",\"reference_id\":\"SITREGIONALMARK\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"custom_reference_id\":null,\"company_reference_id\":\"YPL01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"anna.dudekragankiewicz@concentrix.com\"},\"first_name\":\"Anna Dudek-Ragankiewicz (103235504)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1691906\",\"wid\":\"6d876a7e6c8110071c181365624b0000\",\"descriptor\":\"Marketing & Communications Specialist\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"380\",\"campaign_id\":\"533\",\"campaign_title\":\"DeLonghi | Polish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Specjalista \/ Specjalista ds. Obs\u0142ugi Klienta z j\u0119zykiem polskim\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2><strong>Tw&oacute;j zakres obowi\u0105zk&oacute;w<\/strong><\/h2>\\n<ul>\\n<li>Obs\u0142uga klienta (przed- i posprzeda\u017cowa) dla po\u0142\u0105cze\u0144 przychodz\u0105cych.<\/li>\\n<li>Obs\u0142uga zapyta\u0144 poprzez formularz kontaktowy, e-mail, czat i formularz komunikacyjny.<\/li>\\n<li>Obs\u0142uga klienta na r&oacute;\u017cnych rynkach europejskich przy wsparciu narz\u0119dzia t\u0142umacz\u0105cego tekst.<\/li>\\n<li>Obs\u0142uga reklamacji gwarancyjnych.<\/li>\\n<li>Rozwi\u0105zywanie problem&oacute;w technicznych.<\/li>\\n<li>Por&oacute;wnania produkt&oacute;w, oferty specjalne oraz doradztwo produktowe.<\/li>\\n<\/ul>\\n<h2><strong>Nasze wymagania<\/strong><\/h2>\\n<ul>\\n<li>Znajomo\u015b\u0107 j\u0119zyka polskiego (C1), znajomo\u015b\u0107 j\u0119zyka angielskiego (B2)<\/li>\\n<li>Wysoka kultura osobista.<\/li>\\n<li>Pozytywne nastawienie i umiej\u0119tno\u015b\u0107 pracy zespo\u0142owej.<\/li>\\n<li>Gotowo\u015b\u0107 do pracy z biura w centrum Katowic.<\/li>\\n<\/ul>\\n<h2><strong>To oferujemy<\/strong><\/h2>\\n<ul>\\n<li>Elastyczn\u0105 umow\u0119 zlecenie.<\/li>\\n<li>Dost\u0119p do bezp\u0142atnych kurs&oacute;w i szkole\u0144 online (Concentrix University, Linkedin Learning).<\/li>\\n<li>Program polece\u0144 pracowniczych - Refer a Friend - pracuj z przyjaci&oacute;\u0142mi i zarabiaj (bonusy do 4000 PLN).<\/li>\\n<li>Program doceniaj\u0105cy Twoje postawy i umiej\u0119tno\u015bci mi\u0119kkie - Be The Best!<\/li>\\n<li>Zaj\u0119cia online z j\u0119zyka angielskiego.<\/li>\\n<li>Program rozwijaj\u0105cy Twoj\u0105 karier\u0119 Concentrix Academy - 3 \u015bcie\u017cki rozwoju (Trener, Team Leader, Quality Evaluator).<\/li>\\n<\/ul>\",\"ats_external_id\":\"56914860\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"31.4\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-17T00:59:03.022+01:00\",\"created_at\":\"2026-01-09T14:35:22.963+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzM?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"627\",\"campaign_id\":\"22138\",\"campaign_title\":\"Advisor I, Customer Service R1667175\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Megamall 2026\",\"street\":\"PHL Mandaluyong City - Megamall\",\"address\":\"PHL Mandaluyong City - Megamall\",\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667175\",\"location\":\"Mandaluyong City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.512+08:00\",\"created_at\":\"2026-01-09T14:02:00.811+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjEzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---Megamall-2026_R1667175\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-MEGAC-Y0\",\"wid\":\"b67da9176e3d1062f9e3e8033b4bc2e6\",\"descriptor\":\"PHL Mandaluyong City - Megamall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ermmellynmay.acupang@concentrix.com\"},\"first_name\":\"Acupang, Ermmellyn May\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101950110\",\"wid\":\"0143c866a118010fbaadac1d65f20000\",\"descriptor\":\"Eminette Kyle Reminajes - Velasquez (101950110)\"},{\"id\":\"102041857\",\"wid\":\"37361864065d101505f3ba088fdd0000\",\"descriptor\":\"Christee Anne Valenzuela (102041857)\"},{\"id\":\"101124235\",\"wid\":\"2b6b973aba5d1070342b83c863390154\",\"descriptor\":\"Joana Baladad (101124235)\"},{\"id\":\"182331\",\"wid\":\"9f196ba80a8701c5e90edbb905194f67\",\"descriptor\":\"Rochelle Lopez (182331)\"},{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"102078021\",\"wid\":\"529925a1bbcf1004fbefdef445d40000\",\"descriptor\":\"Roselyn Pe\u00f1a (102078021)\"},{\"id\":\"800978\",\"wid\":\"f6358e3b3d6d01d92572b29800195c42\",\"descriptor\":\"Frederick Penaranda (800978)\"},{\"id\":\"101612314\",\"wid\":\"8f3a4160dfbf0109f656521ac2b20000\",\"descriptor\":\"Maeryll Vernique Zablan (101612314)\"},{\"id\":\"102090622\",\"wid\":\"2dafbb764fa61009ecc98031faf40000\",\"descriptor\":\"Albert John Aglobo (102090622)\"},{\"id\":\"102328845\",\"wid\":\"1cc09ca25f2e101226ca49dc788d0000\",\"descriptor\":\"Su Lobita\u00f1a (102328845)\"},{\"id\":\"102215684\",\"wid\":\"85018d4cae2c1007bf1a2c82e0620000\",\"descriptor\":\"Roland Baldos (102215684)\"},{\"id\":\"103378039\",\"wid\":\"0250096828e41023f59112ee31760000\",\"descriptor\":\"Mark Lesther Legadia (103378039)\"},{\"id\":\"101496750\",\"wid\":\"4578c06c60f6015643367df1f03bbf89\",\"descriptor\":\"Jocelyn Lacanaria (101496750)\"},{\"id\":\"102195311\",\"wid\":\"de6d9763df87101fa38ad88ddaaa0000\",\"descriptor\":\"Cecilio Francisco Foronda Jr (102195311)\"},{\"id\":\"101342039\",\"wid\":\"ddb5daf1f13f010976f61ec29b1fb7d1\",\"descriptor\":\"Alaiza Mae Avila (101342039)\"},{\"id\":\"109285\",\"wid\":\"9f196ba80a8701b070136d6508195f0d\",\"descriptor\":\"Maridel Hosena (109285)\"},{\"id\":\"101465374\",\"wid\":\"bc0548d5e941019a842940dcdc2c3011\",\"descriptor\":\"Jancel Olgado (101465374)\"},{\"id\":\"101279901\",\"wid\":\"24b3a9f9e19801a4f6d82638e10123a5\",\"descriptor\":\"Rachele Bangit (101279901)\"},{\"id\":\"101845578\",\"wid\":\"ffa28fd404aa013b2625749bc820b7f8\",\"descriptor\":\"Jia Banzon (101845578)\"},{\"id\":\"103362426\",\"wid\":\"f1da4c8dd6e8101fa75be07a0a700000\",\"descriptor\":\"Harmon Kidd Ramos (103362426)\"},{\"id\":\"103269295\",\"wid\":\"23414dfc93861003be4533b986780000\",\"descriptor\":\"Jaysen Martir (103269295)\"},{\"id\":\"100904612\",\"wid\":\"7337afa5ded8100521778d4e650963fb\",\"descriptor\":\"Cathryn Carpon (100904612)\"},{\"id\":\"102845459\",\"wid\":\"648a9088fb231005020d8108da400000\",\"descriptor\":\"Joyce Ann Lorenzana (102845459)\"},{\"id\":\"102036000\",\"wid\":\"6d16de0b3a4b0112829b9e63d0280000\",\"descriptor\":\"VK Tungala (102036000)\"},{\"id\":\"102045551\",\"wid\":\"ce94c438824c1017eed5c2fe9bbc0000\",\"descriptor\":\"Jeffrey Tantoy (102045551)\"},{\"id\":\"101486983\",\"wid\":\"862832a91037010835f87cde57374df0\",\"descriptor\":\"Angelo Gabriel Palpal-latoc (101486983)\"},{\"id\":\"102103544\",\"wid\":\"b0d922c9d8fb100eb362becc70da0000\",\"descriptor\":\"Jethro Robles (102103544)\"},{\"id\":\"102079352\",\"wid\":\"752e02e2e938100558530006119e0000\",\"descriptor\":\"Ysabel Akol (102079352)\"},{\"id\":\"103359890\",\"wid\":\"3dc9b3223de6101f1711702daa0f0000\",\"descriptor\":\"Erish Coline Bautista (103359890)\"},{\"id\":\"101451348\",\"wid\":\"806a7f9bb86d01eb5b33f1b49d2524bc\",\"descriptor\":\"Angela Ong (101451348)\"},{\"id\":\"102159288\",\"wid\":\"3e4b95d288c810094a44ac9aafac0000\",\"descriptor\":\"Alex Baclaan (102159288)\"},{\"id\":\"1058091\",\"wid\":\"9f196ba80a87010b45facbd6fd189ee2\",\"descriptor\":\"RM Onia (1058091)\"},{\"id\":\"102034783\",\"wid\":\"8da8fe455e450119fda3cb10ac140000\",\"descriptor\":\"Rose Ann Culasi (102034783)\"},{\"id\":\"101820206\",\"wid\":\"34c85a4f84b201ad5c75fe2da4140089\",\"descriptor\":\"Cherubin Karl Santos (101820206)\"},{\"id\":\"101888057\",\"wid\":\"9ee8274459cf01a232f2bcc20210efce\",\"descriptor\":\"Christian Salumbides (101888057)\"},{\"id\":\"40636600\",\"wid\":\"9f196ba80a870147561bda8009190c98\",\"descriptor\":\"Errol Sungduan (40636600)\"},{\"id\":\"103050512\",\"wid\":\"12450442ebf2101abe068ba99a640000\",\"descriptor\":\"Louise Abram Robin (103050512)\"},{\"id\":\"101848668\",\"wid\":\"5fc19bb499550105b91d405aa70095bb\",\"descriptor\":\"Jenna Velez (101848668)\"},{\"id\":\"101573695\",\"wid\":\"a89dc2c1eb2701f4f7a9571690443077\",\"descriptor\":\"Jep Lozada (101573695)\"},{\"id\":\"102068116\",\"wid\":\"07c8d662333d1000ed354fb8c3390000\",\"descriptor\":\"Darwin Sabas (102068116)\"},{\"id\":\"102028051\",\"wid\":\"019d7625ef50010ed2ce216ea6970000\",\"descriptor\":\"Jhon Cristian Mua\u00f1a (102028051)\"},{\"id\":\"102157318\",\"wid\":\"7b44a33dee5d10080fa165b100fc0000\",\"descriptor\":\"Khrystian Dayne Hidalgo (102157318)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"102135202\",\"wid\":\"ca155c469317101095d168a67eab0000\",\"descriptor\":\"Elmi Carl Lasco (102135202)\"},{\"id\":\"102917528\",\"wid\":\"320dd1f3a6741001ee6e6da2fecb0000\",\"descriptor\":\"Gabriel Irvin Santiago (102917528)\"},{\"id\":\"101984006\",\"wid\":\"58ad97fb38e6011f72769adbd97a0000\",\"descriptor\":\"Matel Cardama (101984006)\"},{\"id\":\"102095379\",\"wid\":\"36b72d3c7943100be7fad6059b710000\",\"descriptor\":\"Charisse Tasarra (102095379)\"},{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"102103931\",\"wid\":\"6f72b4908982100ec7c94389f49c0000\",\"descriptor\":\"Alexis Escalante (102103931)\"},{\"id\":\"102128582\",\"wid\":\"79140066401610186288841ab2220000\",\"descriptor\":\"Ron Delos Reyes (102128582)\"},{\"id\":\"102100493\",\"wid\":\"b0d922c9d8fb100dd4e6561d26cf0000\",\"descriptor\":\"Charlotte Anne Gayol (102100493)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"},{\"id\":\"101647029\",\"wid\":\"6ef9768a77b501487dc536c1730e4528\",\"descriptor\":\"Marlon Andrew Ilustrisimo (101647029)\"},{\"id\":\"101849445\",\"wid\":\"3f303867bac80107c1caf089dd00aa58\",\"descriptor\":\"Maja Louella Amor Piso (101849445)\"},{\"id\":\"102932390\",\"wid\":\"f6e59476730d100379358f7ab9950000\",\"descriptor\":\"Jed Ferdiemar Jacinto (102932390)\"},{\"id\":\"101808031\",\"wid\":\"436e4c9e5b1b01d649ccecadda0e9311\",\"descriptor\":\"Ric Alfred Marcial (101808031)\"},{\"id\":\"102049942\",\"wid\":\"a92a2b62e2bf1018dc862c39db380000\",\"descriptor\":\"Ermmellyn May Acupang (102049942)\"},{\"id\":\"101549415\",\"wid\":\"1e41610c17fe018c1e023af248272aa3\",\"descriptor\":\"Rinalyn Fainsan (101549415)\"},{\"id\":\"103360740\",\"wid\":\"3dc9b3223de6101f533d2b8cd2c90000\",\"descriptor\":\"Venice Grande (103360740)\"},{\"id\":\"102856930\",\"wid\":\"8ad28f685747100a2d6d9131cd590000\",\"descriptor\":\"Marigold Palomo (102856930)\"},{\"id\":\"102127382\",\"wid\":\"89493945dd0610177a5673518e180000\",\"descriptor\":\"Kief Salespara (102127382)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"103395723\",\"wid\":\"8efdff1f9ef11029831e201ec1140000\",\"descriptor\":\"Beverly Ann Oficiar (103395723)\"},{\"id\":\"101777682\",\"wid\":\"45039efa180701504999ff3c9f00e47f\",\"descriptor\":\"Renz Paba (101777682)\"},{\"id\":\"102324004\",\"wid\":\"a20278f9bcdc100fc9abae4a8ef40000\",\"descriptor\":\"Gabrielle Joy Datuon (102324004)\"},{\"id\":\"101368380\",\"wid\":\"d4bb871ccbd901255a4979324335ed5d\",\"descriptor\":\"Jhen Tubig (101368380)\"},{\"id\":\"102088455\",\"wid\":\"73a690bd3137100954b27620f6b30000\",\"descriptor\":\"John Benedict Gonzales (102088455)\"},{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"101964185\",\"wid\":\"42d95d3a177701166a4ce6d99f210000\",\"descriptor\":\"Gerard Nicole Narvaez (101964185)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"102049298\",\"wid\":\"0064bd6ead2b1018a0b5087233820000\",\"descriptor\":\"Hannilyn Mae Manipol (102049298)\"},{\"id\":\"101050081\",\"wid\":\"53bf80cbf79c103379691234fa3d78e1\",\"descriptor\":\"Ray Vincent Morallos (101050081)\"},{\"id\":\"101342046\",\"wid\":\"ada2e4211ee801e5d06c39712e61e296\",\"descriptor\":\"Jeff Javier (101342046)\"},{\"id\":\"102127375\",\"wid\":\"2a5fb6052b681017789227ee61f20000\",\"descriptor\":\"Jilliane Sofia Castor (102127375)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"101341526\",\"wid\":\"9b0dd42f68d20159e9f1fb3eda2087a3\",\"descriptor\":\"Jeffrey Parot (101341526)\"},{\"id\":\"102932389\",\"wid\":\"bae06597128f10037919b0223e890000\",\"descriptor\":\"Arvin Santos (102932389)\"},{\"id\":\"101951946\",\"wid\":\"4c7d522146710110591d01b1709e0000\",\"descriptor\":\"Mericar Sedaya (101951946)\"},{\"id\":\"101507386\",\"wid\":\"1c3928bd731601b4b4e8d905b2231c8e\",\"descriptor\":\"Daniel Bautista (101507386)\"},{\"id\":\"103384781\",\"wid\":\"e4c099c2115f1025dd8b46b709df0000\",\"descriptor\":\"Jamille Zurbito (103384781)\"},{\"id\":\"101795091\",\"wid\":\"72642e8ca27d015c09400eef5109e32c\",\"descriptor\":\"Tony Saavedra (101795091)\"},{\"id\":\"101423796\",\"wid\":\"bfd1989362a10155d7e288f69e10e934\",\"descriptor\":\"Alice Petring (101423796)\"},{\"id\":\"101975073\",\"wid\":\"5ef22debf62a011b282aa94762180000\",\"descriptor\":\"Emelia Timon (101975073)\"},{\"id\":\"101356886\",\"wid\":\"0c50978b1a2301e00f735df6cc2bfb69\",\"descriptor\":\"Jayson Janda (101356886)\"},{\"id\":\"102058859\",\"wid\":\"cfe5f1d9a635101dd176739d9ac70000\",\"descriptor\":\"Ailyn Incierto (102058859)\"},{\"id\":\"101954581\",\"wid\":\"a0db739d3b360111daca488bbc760000\",\"descriptor\":\"Hazel Joy Jambaro (101954581)\"},{\"id\":\"102061735\",\"wid\":\"83dcbf67a261101dcbe5fb74c3880000\",\"descriptor\":\"Charles Dela Rosa (102061735)\"},{\"id\":\"101948584\",\"wid\":\"fa646a670f5d010e806cae37db000000\",\"descriptor\":\"Marjorie Sabado (101948584)\"},{\"id\":\"102005295\",\"wid\":\"862de1f0c7fe0105f698e294f7a00000\",\"descriptor\":\"Jorem Tamayo (102005295)\"},{\"id\":\"101471458\",\"wid\":\"d6dac4fe6b42011478ac32e01930c587\",\"descriptor\":\"Pamela Avigail Jayme (101471458)\"},{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"102171441\",\"wid\":\"62925abb8868100fbf6cca019bf10000\",\"descriptor\":\"Christian Rasonable (102171441)\"},{\"id\":\"102107461\",\"wid\":\"e18fba697eaa1010412c69f640900000\",\"descriptor\":\"Julie Anne Hadlocon (102107461)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"101966235\",\"wid\":\"684fd1ea04ce011712aae90f59d70000\",\"descriptor\":\"Sarah Faith Paragas (101966235)\"},{\"id\":\"1053320\",\"wid\":\"9f196ba80a8701e197251790fe1828a6\",\"descriptor\":\"Flordeliza Balute (1053320)\"},{\"id\":\"103027654\",\"wid\":\"7239d93c230310162654c25d44ab0000\",\"descriptor\":\"Hazelyn Espedido (103027654)\"},{\"id\":\"102108390\",\"wid\":\"dc28d59c523f101064fa8fff34440000\",\"descriptor\":\"Pamela Frances Vallejos (102108390)\"},{\"id\":\"102136917\",\"wid\":\"31848f32688e101b449718dee9a60000\",\"descriptor\":\"James Louwen Fragata (102136917)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355705\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---Megamall-2026_R1667175\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---Megamall-2026_R1667175\/apply\",\"job_requisition_id\":\"R1667175\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"virgilio.dionisio@concentrix.com\"},\"first_name\":\"Argie Dionisio (978583)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667175\",\"wid\":\"795bbd74c14e102b9d08c965adcf0000\",\"descriptor\":\"Customer Service Advisor - Megamall 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"545\",\"campaign_id\":\"66\",\"campaign_title\":\"SU - NS Binnenland - Jaggernath Lachmonstraat\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker voor een spoorwegmaatschappij (Highway)\",\"street\":\"Higway\",\"address\":\"Higway\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo District\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerkers\u00a0gezocht!\u00a0\u00a0\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Een van de mogelijkheden als klantadviseur bij CONCENTRIX, is het te woord staan van reizigers van een spoorwegmaatschappij met als doel de klanten te helpen, adviseren en service te verlenen. <br \/>Je inventariseert de wens en behoefte van de klant en weet dit te vertalen naar het juiste antwoord, de juiste producten of juiste diensten. <br \/>Je beantwoordt uiteenlopende vragen van reizigers; het ene moment sta je een reiziger met een vraag of klacht te woord, het andere moment help je een reiziger die vergeten is uit te checken met zijn ov-chipkaart. <br \/>Daarnaast informeer je onder andere over diverse abonnementsvormen, dagkaarten en e-tickets. Je zult zowel <strong>telefonisch als per chat<\/strong>, klantenservice verlenen.<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Functie eisen<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimale leeftijd van 18 jaar<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimaal <strong><u>afgerond <\/u><\/strong>middelbare opleiding of daaraan gelijkgesteld<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Goede beheersing van de Nederlandse &amp; Engelse taal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Goede sociale en communicatieve vaardigheden<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je hebt een goed ontwikkeld inlevend vermogen en kunt dat inzetten in gesprekken<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Uitstekende computervaardigheden<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je bent een echte multitasker en zet graag een stapje extra voor de reizigers van NS<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Klantgericht en stressbestendig<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je hebt overtuigingskracht en verkoopvaardigheden<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je hebt ervaring met computersystemen<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Beschikken over eigen smarttelefoon<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Beschikken over internet thuis (indien calamiteiten, zoals bijvoorbeeld quarantaine, zich ooit voordoen en je van huis uit moet werken)<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h1><strong>Werktijden<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eerst drie (3) weken training<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Een week basistraining van maandag t\/m vrijdag van 07:00 &ndash; 14:30uur, daarna twee weken producttraining van ma t\/m vrijdag van 07:00 &ndash; 14:30 uur.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Na de drie (3) weken training, heb je een inwerkperiode (ook wel onboarding periode genoemd) van acht (8) weken<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Na de acht (8) weken inwerkperiode, mag je max 40 uur per week werkende gedurende een openingswindow van <span data-olk-copy-source=\\\"MessageBody\\\">Maandag t\/m vrijdag: 02:00u - 14:00u<\/span><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\"><span data-olk-copy-source=\\\"MessageBody\\\">Zaterdag, zondag en feestdagen: 03:30u - 12:00u<\/span><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimaal twee (2) keer per week om 02:00u kunnen starten<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimaal twee (2) keer per week tot 14:00u kunnen werken<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Per maand 1 verplichte zaterdagshift van 02:00u (opstarten)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Per maand 1 verplichte zaterdagshift tot 14:00u (afsluiten)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimaal 32-40 uren per week beschikbaar zijn<\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<h1><strong>Wat wij bieden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Een bruto uurloon van &euro;2.46 per uur (uitbetaling naar keuze in SRD of EURO).<br \/><br \/>Bij minimaal 6 maanden (aantoonbare) contactcenterervaring een hoger startloon<\/p>\\n<\/li>\\n<li>\\n<p>Reiskostenvergoeding van &euro;2.90 per werkdag<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatigheidstoelage van 50% op je uurloon, op de uren voor 06:00uur en een onregelmatigheidstoelage van 100% op je werkuren op zon- en nationale (Surinaamse) feestdagen.<\/p>\\n<\/li>\\n<li>\\n<p>Loyaliteitsbonus van &euro;50 bij 3, 6 en 12 maanden. Na een jaar indienst elke 6 maanden een loyaliteitsbonus van &euro;75<\/p>\\n<\/li>\\n<li>\\n<p>Referral bonus tot &euro;130 per aanbevolen kandidaat<\/p>\\n<\/li>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een full-time (betaald training) van 20 werkdagen<\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend training en coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering <em>(Azpas Basis, 2de klasse ligging, zilver pakket)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (1 keer per jaar uitbetaald in de maand juli) (bruto 96% van je gemiddeld bruto maandloon)<\/p>\\n<\/li>\\n<li>\\n<p>Toegang tot onze online Concentrix University&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ondersteuning van jouw mentale gezondheid via ons Employee Assistance Program WeCare<\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<h1><strong>Solliciteren<\/strong><\/h1>\\n<p>Spreekt het bovenstaande je aan?<\/p>\\n<p>Klik dan gauw op <strong>\\\"apply now\\\"<\/strong> en vul het sollicitatieformulier in.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Alvorens je doorgestuurd kan worden naar de training, dien jij eerst enkele vereiste instroomtoetsen te maken. Als de toetsen goed gemaakt zijn, zal je uitgenodigd worden voor een sollicitatiegesprek met een teamleider van het project. De uitslag van de toetsen en de beoordeling van het gesprek bepalen of je wel\/niet doorgestuurd zal worden naar de training.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1950785744\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T01:59:06.691+02:00\",\"created_at\":\"2026-01-09T13:06:17.845+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"546\",\"campaign_id\":\"63\",\"campaign_title\":\"NL - Tulip NL|EN - Amsterdam\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker Noodhulp (Nederlands\/Engels) \u2013 Op locatie \u2013 24\/7\",\"street\":\"Kabelweg 43\",\"address\":\"Kabelweg 43\",\"city\":\"Amsterdam\",\"state\":null,\"postal_code\":\"1014 BA\",\"region\":\"Noord-Holland\",\"country\":\"Netherlands\",\"short_description\":\"Join the team at Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Ben jij de professional die met kalmte en doortastendheid mensen in nood bijstaat? Als onderdeel van ons team speel je een cruciale rol in dringende situaties, of het nu gaat om het inschakelen van de politie of het helpen van gestrande automobilisten op de weg.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Wij bieden jou:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Een fulltime contract met een salaris van 4.485,78 euro bruto per maand waarbij je ook pensioen opbouwt;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Een volledig betaalde training van 9 weken;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mogelijkheid tot 2 contract verlengingen van 1 jaar, gevolgd door een vast contract;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Internationale carri&egrave;remogelijkheden binnen Concentrix;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Werken met de nieuwste technologie&euml;n in een groeiende organisatie;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Onbeperkte toegang tot onze Concentrix University waarmee jij verder kan professionaliseren in je carri&egrave;re en kan groeien.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Wat houdt je rol in? <\/strong><\/p>\\n<p>Als medewerker in ons team sta jij mensen te woord die op dat moment snel hulp nodig hebben. Jij gaat met hen in gesprek om erachter te komen welke hulp dat is. Dit kan politie zijn in verband met een inbraak, maar ook een garage omdat zij met een platte band op de snelweg staan. Het is daarom belangrijk dat jij snel kan bepalen wat er nodig is om degene aan de lijn zo snel mogelijk verder te helpen. Je staat stevig in je schoenen en kan daadkrachtig handelen, zonder dat je jouw empathie verliest. Je biedt een luisterend oor waar dit nodig is, maar blijft professioneel en zorgt voor de juiste oplossing.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Klanten komen bij ons binnen via telefoon of via de chat. Het is daarom belangrijk dat jij Nederlands en Engels kan spreken &eacute;n goed kan schrijven.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Het aanvragen van een VOG is verplicht. Deze moet binnen zes weken aangeleverd zijn.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is een geweldige match als je:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Vloeiend Nederlands en Engels kan spreken en schrijven. Beide op C1-niveau;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Het geen probleem vindt om in 24\/7 diensten te werken;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereid bent 100% op onze locatie in Amsterdam te werken;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ervaring hebt in het bieden van noodhulp- of communicatie;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Een diploma hebt in reanimatie of hebt kennis van de politie, brandweer of andere noodhulp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ervaring hebt met MS Office en Google Maps;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Als je denkt dat je niet aan alle voorwaarden voldoet, moedigen we je aan om toch te solliciteren. We doen ons best om je aan de juiste baan te helpen, of dat nu deze of een andere functie is.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Solliciteer direct!<\/strong><\/p>\\n<p>Klik op onderstaande knop om direct te solliciteren of neem voor meer informatie contact op met Christina Daud via christina.daud@concentrix.com en 0652582722 of met Djino Gunzeln via djino.gunzeln@concentrix.com en 0610911813.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/h2>\\n<p><em>Concentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.<\/em><\/p>\",\"ats_external_id\":\"3712238180\",\"location\":\"Amsterdam, Noord-Holland\",\"job_type\":\"full_time\",\"salary\":\"4485.78\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-13T09:04:34.500+02:00\",\"created_at\":\"2026-01-09T12:42:11.731+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"547\",\"campaign_id\":\"62\",\"campaign_title\":\"Tulip DE\/EN Amsterdam\",\"campaign_type\":\"job_application\",\"job_title\":\"Emergency Assistance Customer Service (German\/English) \u2013 On Site \u2013 24\/7\",\"street\":\"Kabelweg 43\",\"address\":\"Kabelweg 43\",\"city\":\"Amsterdam\",\"state\":\"Noord-Holland\",\"postal_code\":\"1014 BA\",\"region\":\"Noord-Holland\",\"country\":\"Netherlands\",\"short_description\":\"Join the team at Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you someone who stays calm under pressure and knows how to take decisive action when it matters most? As part of our Emergency Assistance team, you play a vital role in critical situations, from contacting emergency services to supporting motorists stranded on the road.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A full-time employment contract with a gross monthly salary of &euro;5,099.37 including pension contributions;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A fully paid 9-week training program;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The possibility of two one-year contract extensions, followed by a permanent contract;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A dynamic position in an international growing company where we work with the latest technologies;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>International career opportunities;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Unlimited access to our Concentrix University that will allow you to further professionalize your career and grow.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Your Role:<\/strong><\/p>\\n<p>As a member of our team, you will be the first point of contact for people who urgently need help. You&rsquo;ll speak with callers and chat users to quickly assess their situation and determine the right assistance, whether that&rsquo;s contacting the police after a break-in or arranging roadside support for a flat tire on the highway.<\/p>\\n<p>&nbsp;<\/p>\\n<p>This role requires confidence, decisiveness, and empathy. You know how to act swiftly and effectively without losing your human touch. You listen carefully, remain professional, and ensure every customer receives the right solution as quickly as possible.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Customers reach us via <strong>phone and chat<\/strong>, so it&rsquo;s essential that you <strong>speak and write both German and English <\/strong>fluently.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Please note: A <strong>Certificate of Conduct (VOG)<\/strong> is required and must be submitted within six weeks.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent written and spoken German and English (C1 level). This is mandatory;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>No problem working in shifts, so you can work morning, afternoon and night;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are willing to work 100% at our location in Amsterdam;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have a degree in CPR or have knowledge of police, fire or other emergency response;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have experience in providing emergency response or communications;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have experience with MS Office and Google Maps;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Apply immediately!<\/strong><\/p>\\n<p>Click the button below to apply directly or for more information contact Djino Gunzeln at <a title=\\\"\\\" href=\\\"mailto:djino.gunzeln@concentrix.com0\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">djino.gunzeln@concentrix.com<\/a>&nbsp;and 0610911813 or Christina Daud at <a title=\\\"\\\" href=\\\"mailto:christina.daud@concentrix.com0\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">christina.daud@concentrix.com<\/a>&nbsp;0652582722.<\/p>\\n<p><strong>&nbsp;&nbsp;<\/strong><\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>Concentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.<\/em><\/p>\",\"ats_external_id\":\"79017529\",\"location\":\"Amsterdam, Noord-Holland\",\"job_type\":\"full_time\",\"salary\":\"5099.37\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-13T10:04:23.383+02:00\",\"created_at\":\"2026-01-09T12:37:16.762+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mg?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"548\",\"campaign_id\":\"61\",\"campaign_title\":\"NL - Tulip ES|PT|EN - Amsterdam\",\"campaign_type\":\"job_application\",\"job_title\":\"Emergency Assistance Customer Service (Spanish\/Portuguese\/English) \u2013On Site\u201324\/7\",\"street\":\"Kabelweg 43\",\"address\":\"Kabelweg 43\",\"city\":\"Amsterdam\",\"state\":null,\"postal_code\":\"1014 BA\",\"region\":\"Noord-Holland\",\"country\":\"Netherlands\",\"short_description\":\"Join the team at Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you someone who stays calm under pressure and knows how to take decisive action when it matters most? As part of our Emergency Assistance team, you play a vital role in critical situations, from contacting emergency services to supporting motorists stranded on the road.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A full-time employment contract with a gross monthly salary of &euro;5,099.37 including pension contributions;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A fully paid 9-week training program;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The possibility of two one-year contract extensions, followed by a permanent contract;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A dynamic position in an international growing company where we work with the latest technologies;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>International career opportunities;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Unlimited access to our Concentrix University that will allow you to further professionalize your career and grow.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Your Role:<\/strong><\/p>\\n<p>As a member of our team, you will be the first point of contact for people who urgently need help. You&rsquo;ll speak with callers and chat users to quickly assess their situation and determine the right assistance, whether that&rsquo;s contacting the police after a break-in or arranging roadside support for a flat tire on the highway.<\/p>\\n<p>&nbsp;<\/p>\\n<p>This role requires confidence, decisiveness, and empathy. You know how to act swiftly and effectively without losing your human touch. You listen carefully, remain professional, and ensure every customer receives the right solution as quickly as possible.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Customers reach us via <strong>phone and chat<\/strong>, so it&rsquo;s essential that you <strong>speak and write Spanish, Portuguese, and English <\/strong>fluently.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Please note: A <strong>Certificate of Conduct (VOG)<\/strong> is required and must be submitted within six weeks.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent written and spoken Spanish and Portuguese (C1 level) and English (B2 level). This is mandatory;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>No problem working in shifts, so you can work morning, afternoon and night;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are willing to work 100% at our location in Amsterdam;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have a degree in CPR or have knowledge of police, fire or other emergency response;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have experience in providing emergency response or communications;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have experience with MS Office and Google Maps;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Apply immediately!<\/strong><\/p>\\n<p>Click the button below to apply directly or for more information contact Christina Daud at <a title=\\\"\\\" href=\\\"mailto:christina.daud@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">christina.daud@concentrix.com<\/a>&nbsp;and 0652582722 or Djino Gunzeln at <a title=\\\"\\\" href=\\\"mailto:djino.gunzeln@concentrix.com0\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">djino.gunzeln@concentrix.com<\/a>&nbsp;and 0610911813.<\/p>\\n<p><strong>&nbsp;&nbsp;<\/strong><\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"1566795484\",\"location\":\"Amsterdam, Noord-Holland\",\"job_type\":\"full_time\",\"salary\":\"5099.37\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-13T09:11:55.438+02:00\",\"created_at\":\"2026-01-09T12:21:43.279+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"549\",\"campaign_id\":\"60\",\"campaign_title\":\"Tulip FR\/IT\/EN Amsterdam\",\"campaign_type\":\"job_application\",\"job_title\":\"Emergency Assistance Customer Service (French\/Italian\/English) \u2013 On Site \u2013 24\/7\",\"street\":\"Kabelweg 43\",\"address\":\"Kabelweg 43\",\"city\":\"Amsterdam\",\"state\":null,\"postal_code\":\"1014 BA\",\"region\":\"Noord-Holland\",\"country\":\"Netherlands\",\"short_description\":\"Join the team at Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you someone who stays calm under pressure and knows how to take decisive action when it matters most? As part of our Emergency Assistance team, you play a vital role in critical situations, from contacting emergency services to supporting motorists stranded on the road.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A full-time employment contract with a gross monthly salary of &euro;5,099.37 including pension contributions;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A fully paid 9-week training program;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The possibility of two one-year contract extensions, followed by a permanent contract;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A dynamic position in an international growing company where we work with the latest technologies;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>International career opportunities;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Unlimited access to our Concentrix University that will allow you to further professionalize your career and grow.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your Role:<\/strong><\/p>\\n<p>As a member of our team, you will be the first point of contact for people who urgently need help. You&rsquo;ll speak with callers and chat users to quickly assess their situation and determine the right assistance, whether that&rsquo;s contacting the police after a break-in or arranging roadside support for a flat tire on the highway.<\/p>\\n<p>&nbsp;<\/p>\\n<p>This role requires confidence, decisiveness, and empathy. You know how to act swiftly and effectively without losing your human touch. You listen carefully, remain professional, and ensure every customer receives the right solution as quickly as possible.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Customers reach us via <strong>phone and chat<\/strong>, so it&rsquo;s essential that you <strong>speak and write French, Italian, and English <\/strong>fluently.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Please note: A <strong>Certificate of Conduct (VOG)<\/strong> is required and must be submitted within six weeks.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in French, Italian, and English. French and Italian a split of C1-B2-level. English at B2-level. This is mandatory;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>No problem working in shifts, so you can work morning, afternoon and night;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are willing to work 100% at our location in Amsterdam;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have a degree in CPR or have knowledge of police, fire or other emergency response;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have experience in providing emergency response or communications;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have experience with MS Office and Google Maps;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Apply immediately!<\/strong><\/p>\\n<p>Click the button below to apply directly or for more information contact Djino Gunzeln at <a title=\\\"\\\" href=\\\"mailto:djino.gunzeln@concentrix.com0\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">djino.gunzeln@concentrix.com<\/a>&nbsp;and 0610911813 or Christina Daud at <a title=\\\"\\\" href=\\\"mailto:christina.daud@concentrix.com0\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">christina.daud@concentrix.com<\/a>&nbsp;0652582722.<\/p>\\n<p><strong>&nbsp;&nbsp;<\/strong><\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>Concentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.<\/em><\/p>\",\"ats_external_id\":\"2224198273\",\"location\":\"Amsterdam, Noord-Holland\",\"job_type\":\"full_time\",\"salary\":\"5099.37\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-13T09:13:04.401+02:00\",\"created_at\":\"2026-01-09T11:22:01.297+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"550\",\"campaign_id\":\"59\",\"campaign_title\":\"CW - Booking ENG - Willemstad\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative Major Travel Company\",\"street\":null,\"address\":null,\"city\":\"Willemstad\",\"state\":\"Cura\u00e7ao\",\"postal_code\":null,\"region\":\"Cura\u00e7ao\",\"country\":\"Cura\u00e7ao\",\"short_description\":\"Join the team at Concentrix!\",\"long_description\":\"<h2>Customer Service Representative Major Travel Company<\/h2>\\n<p>Are you excited by the idea of guiding travelers and making their day a little easier? Then you&rsquo;ll feel right at home with us! From quick questions to meaningful moments, you&rsquo;ll support customers across multiple channels with confidence and care. Start a role where every conversation makes&nbsp;a&nbsp;difference.<\/p>\\n<h3>What will you do as a customer service representative?&nbsp;<\/h3>\\n<p>As a Customer Advisor, you&rsquo;ll be the first point of contact for travelers seeking support and guidance. You&rsquo;ll help them with questions, bookings, and general inquiries across phone, email, and chat. Using modern tools and software, you&rsquo;ll ensure every interaction is smooth and consistent. Your goal? Making each traveler feel informed, supported, and ready for&nbsp;their&nbsp;journey.<\/p>\\n<h3>&nbsp;<\/h3>\\n<h3>What&rsquo;s in it for you?<\/h3>\\n<ul>\\n<li>\\n<p>Begin your journey with a&nbsp;<strong>strong starting pay<\/strong>&nbsp;that reflects your value.<\/p>\\n<\/li>\\n<li>\\n<p>Monthly&nbsp;<strong>bonuses<\/strong>&nbsp;and additional&nbsp;<strong>rewards&nbsp;<\/strong>when you refer a friend &ndash; twice the benefits.<\/p>\\n<\/li>\\n<li>\\n<p>A&nbsp;<strong>fully paid training<\/strong>&nbsp;to prepare you thoroughly before you start the job.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Earn additional allowances<\/strong>&nbsp;for working early shifts and public holidays.<\/p>\\n<\/li>\\n<li>\\n<p>Benefit from our<strong>&nbsp;fully covered transportation&nbsp;<\/strong>service for a&nbsp;<strong>stress-free&nbsp;<\/strong>commute.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Access<\/strong>&nbsp;to our&nbsp;<strong>Concentrix University<\/strong>&nbsp;to support your personal and professional development.<\/p>\\n<\/li>\\n<li>\\n<p>Pair up for success&mdash;<strong>receive bonuses<\/strong>&nbsp;for&nbsp;<strong>both<\/strong>&nbsp;<strong>you and your referred<\/strong>&nbsp;friend!<\/p>\\n<\/li>\\n<li>\\n<p>Unlock&nbsp;<strong>career growth&nbsp;<\/strong>with opportunities that can lead you to become a Team Lead or assume greater responsibilities.<\/p>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Your qualifications<\/strong><\/h3>\\n<p>\ud83c\udf93 You're fluent in both Dutch and English &ndash; spoken and written;<\/p>\\n<p>\u23f0 You can commit to a shift schedule that includes nights, weekends and holidays;<\/p>\\n<p>\ud83c\udf1f Your approach is proactive and centered on delivering clear, efficient&nbsp;results;<\/p>\\n<p>\ud83d\udcbb You quickly adapt to new software and digital tools;<\/p>\\n<p>Not checking every box shouldn&rsquo;t stop you&mdash;send in your application! We&rsquo;re dedicated to finding a role that matches your potential, whether it&rsquo;s this position or another.<\/p>\\n<h3>Experience the best version of you!<\/h3>\\n<p>If all this feels like the perfect next step in your career journey, NOS TA BUSKANDO ABO! Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<h2>Apply now!<\/h2>\\n<p>Click the button below to apply directly or send an email to Mirella Lenderbor at&nbsp;<a href=\\\"mailto:mirella.lenderbor@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">mirella.lenderbor@concentrix.com<\/a>&nbsp;or Shannon Kuiper at shannon.kuiper@concentrix.com.<\/p>\\n<p><em><strong>Concentrix is an equal opportunity employer<\/strong><\/em><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, color, creed, age, gender identity, sexual orientation, veteran status, military service, union membership, political affiliation, genetic information, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\",\"ats_external_id\":\"694439804\",\"location\":\"Willemstad, Cura\u00e7ao\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"ANG\",\"updated_at\":\"2026-03-31T15:09:35.226+02:00\",\"created_at\":\"2026-01-09T11:19:53.818+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"551\",\"campaign_id\":\"58\",\"campaign_title\":\"CW - Booking NL - Willemstad\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservice Medewerker voor een Grote Online Reisorganisatie\",\"street\":null,\"address\":null,\"city\":\"Willemstad\",\"state\":\"Cura\u00e7ao\",\"postal_code\":null,\"region\":\"Cura\u00e7ao\",\"country\":\"Cura\u00e7ao\",\"short_description\":\"Versterk het team bij Concentrix!\",\"long_description\":\"<p>Sta jij klaar om reizigers te helpen en hun dag n&eacute;t wat makkelijker te maken?&nbsp; Bij ons maak je &eacute;cht het verschil. Of het nu gaat om een korte vraag of een praktisch probleem &ndash; jij biedt ondersteuning via verschillende kanalen met aandacht en klantvriendelijkheid. Stap in een rol waarin jij het aanspreekpunt bent voor mensen onderweg, en elke interactie telt.<\/p>\\n<h2>Wat ga je doen als klantenservicemedewerker?<\/h2>\\n<p>Als klantenservicemedewerker ben jij het eerste aanspreekpunt voor reizigers met vragen over hun boeking. Of het nu gaat om het wijzigen van een reservering, een betaling die niet lukt of onduidelijkheden rondom reisinformatie &ndash; jij helpt hen snel en vriendelijk op weg, via telefoon, mail of chat. Je luistert goed, denkt in oplossingen en zorgt ervoor dat elke reiziger zich gehoord en geholpen voelt. Jij zorgt ervoor dat reizigers snel weer verder kunnen met hun reis &ndash; goed ge&iuml;nformeerd en zonder stress.&nbsp;<\/p>\\n<h2>Wat krijg je van ons?<\/h2>\\n<ul>\\n<li>\\n<p>Je ontvangt een&nbsp;<strong>aantrekkelijk startsalaris<\/strong>&nbsp;dat meegroeit met jouw ervaring.<\/p>\\n<\/li>\\n<li>\\n<p>Voor je start, krijg je een&nbsp;<strong>volledig betaalde training&nbsp;<\/strong>zodat je goed voorbereid bent.<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatige werktijden? Dat zie je terug op je loonstrook.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Maak gebruik van ons&nbsp;<strong>gratis transport<\/strong>&nbsp;en kom ontspannen op je werk aan.<\/p>\\n<\/li>\\n<li>\\n<p>Ontdek&nbsp;<strong>nieuwe skills<\/strong>&nbsp;en verdiep je kennis via onze leerplatform<strong>&nbsp;Concentrix University<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Breng je een nieuwe collega aan? Dan krijgen jullie&nbsp;<strong>allebei<\/strong>&nbsp;een&nbsp;<strong>leuke bonus.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Toon jij initiatief en potentie? Dan liggen er&nbsp;<strong>mooie doorgroeikansen<\/strong>&nbsp;voor je klaar.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h2>Wat vragen wij van jou?<\/h2>\\n<p>\ud83c\udf93 Je beheerst zowel het Nederlands als Engels, in woord &eacute;n geschrift;<\/p>\\n<p>\u23f0 Je hebt geen moeite met werken in de avond, nacht of tijdens feestdagen;<\/p>\\n<p>\ud83c\udf1f Met jouw proactieve houding los je problemen snel en doeltreffend op;<\/p>\\n<p>\ud83d\udcbb Je voelt je thuis in een digitale werkomgeving en leert snel;<\/p>\\n<h2>Ook als je niet overal aan voldoet, moedigen we je aan om te solliciteren. We kijken verder dan je cv!&nbsp;<\/h2>\\n<h2>Ervaar de beste versie van jezelf!<\/h2>\\n<p>Voelt dit als de perfecte volgende stap in jouw carri&egrave;re? NOS TA BUSKANDO ABO! Solliciteer vandaag nog en ontdek waarom meer dan 440.000 collega&rsquo;s wereldwijd Concentrix hun &lsquo;werkgever van&nbsp;keuze&rsquo;&nbsp;noemen.<\/p>\\n<p><strong>Solliciteer direct!<\/strong><\/p>\\n<p>Klik op de knop hieronder om direct te solliciteren of stuur een e-mail naar Mirella Lenderbor via mirella.lenderbor@concentrix.com of Shannon Kuiper via shannon.kuiper@concentrix.com.<\/p>\\n<p><em><strong>Concentrix is an equal opportunity employer<\/strong><\/em><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, color, creed, age, gender identity, sexual orientation, veteran status, military service, union membership, political affiliation, genetic information, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\",\"ats_external_id\":\"4036344609\",\"location\":\"Willemstad, Cura\u00e7ao\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"ANG\",\"updated_at\":\"2026-05-11T01:59:05.742+02:00\",\"created_at\":\"2026-01-09T11:15:40.291+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OA?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"552\",\"campaign_id\":\"56\",\"campaign_title\":\"NL - Ayvens - Groningen\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker bij Ayvens Leasemaatschappij\",\"street\":null,\"address\":null,\"city\":\"Groningen\",\"state\":\"Groningen\",\"postal_code\":null,\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Versterk het team bij Concentrix vandaag!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">\ud83d\udd0d<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Wat ga je doen?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">In dit team draait alles om zorgeloze mobiliteit &ndash; en jij speelt daar een sleutelrol in. Of je nu zakelijk rijdt of priv&eacute;, deze&nbsp;leasemaatschappij&nbsp;biedt de juiste oplossing: van e-bikes tot elektrische auto&rsquo;s. Zo maken ze mobiliteit slimmer, groener en toegankelijker. Als klantenservicemedewerker voor dit bedrijf help jij particuliere leaserijders met al hun vragen. Of het nu gaat om leasecontracten, onderhoud, service of vervanging &ndash; jij zorgt voor snelle, heldere en vriendelijke ondersteuning<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Wat krijg je van ons?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcb0<\/span><span data-contrast=\\\"auto\\\">\u202f<\/span><em><span data-contrast=\\\"auto\\\">Startsalaris:<\/span><\/em><span data-contrast=\\\"auto\\\">\u202f&euro;15,28 bruto per uur (21+)<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf10<\/span><span data-contrast=\\\"auto\\\">\u202f<\/span><em><span data-contrast=\\\"auto\\\">Pensioensregeling:<\/span><\/em><span data-contrast=\\\"auto\\\">\u202f6,2% inclusief partner- en wezenpensioen<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcc5<\/span><span data-contrast=\\\"auto\\\">\u202f<\/span><em><span data-contrast=\\\"auto\\\">Verlofdagen:<\/span><\/em><span data-contrast=\\\"auto\\\">\u202f25 op basis van fulltime contract<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udfe1<\/span><span data-contrast=\\\"auto\\\">\u202f<\/span><em><span data-contrast=\\\"auto\\\">Flexibiliteit:<\/span><\/em><span data-contrast=\\\"auto\\\">\u202f50\/50 thuiswerken en op kantoor&nbsp;indien&nbsp;op norm<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\u23f3<\/span><span data-contrast=\\\"auto\\\">Flexibele werktijden binnen de openingstijden maandag t\/m vrijdag 8:00&nbsp;tot 17:30&nbsp;uur;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf93<\/span><span data-contrast=\\\"auto\\\">\u202f<\/span><em><span data-contrast=\\\"auto\\\">Ontwikkeling:<\/span><\/em><span data-contrast=\\\"auto\\\">\u202f&nbsp;een&nbsp;betaalde training van 8 werkdagen en gratis e-learnings&nbsp;en ruimte voor groei binnen&nbsp;Concentrix<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Wat vragen wij van jou?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Beschikbaarheid van minimaal 28 uur per week<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Vloeiend Nederlands en Engels<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Vaardigheid in het schakelen tussen meerdere systemen<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Verplichte&nbsp;VOG binnen zes weken<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Solliciteer direct!<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Benieuwd naar deze uitdaging? klik op de knop om direct te solliciteren of neem contact op met Shannon Kuiper via <\/span><a href=\\\"mailto:suzanne.starke@concentrix.com\\\"><span data-contrast=\\\"none\\\">shannon.kuiper@concentrix.com<\/span><\/a><span data-contrast=\\\"auto\\\"> &ndash; 06-20465807.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"3802243037\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-07T11:29:12.498+02:00\",\"created_at\":\"2026-01-09T11:07:07.594+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1326\",\"campaign_id\":\"13510\",\"campaign_title\":\"Specialist, Partner Success R1691115\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Partner Success - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":\"Bogot\u00e1, D.C.\",\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Partner Specialist is responsible for effectively enabling the sales process for a client\u2019s products and services for an assigned territory\/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel \\npartners.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><ul><li>Improve customer retention and revenue growth for an established customer base while providing accurate weekly\/monthly\/quarterly sales forecasts<\/li><li>Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners<\/li><li>Conduct monthly\/quarterly consultative reviews and health checks analyzing our needs<\/li><li>Create talk tracks specifically related to customer health and use predictive data to identify &#39;at-risk&#39; customers<\/li><li>Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.<\/li><li>Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams<\/li><li>Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business<\/li><li>Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products<\/li><li>Manage high volume of customer contacts through phone and email each day<\/li><li>Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Maintain a high level of CRM hygiene to ensure all relevant data is captured<\/li><li>May potentially attend vendor events<\/li><\/ul><p><\/p><p><b>Candidate profile<\/b><\/p><ul><li>3&#43; years of prior experience working in a customer service or sales capacity<\/li><li>Experience of high-volume calling<\/li><li>A passion for customer experience<\/li><li>Willingness to learn new technology and data<\/li><li>Problem-solving skills with demonstrated ability to articulate the value and business process to a customer<\/li><li>Experience coaching others or training delivery<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience using email, phone and video tools<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Maintain overall ownership and to function as single contact for Top Channel Partners<\/li><\/ul><p><\/p><p><b>Internal Career Path Policies<\/b><\/p><ul><li><b>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/b><\/li><li><b>Required tenure: 6 months.<\/b><\/li><li><b>Required performance: <\/b>KPIs or goals on target for the business unit to which they belong in the last <b>3-month period (not average).<\/b><\/li><li><b>Must not have active disciplinary actions.<\/b><\/li><li><b>The game-changer may participate in only one process at a time.<\/b><\/li><li><b>Comply with the learning paths of the Corporate University.<\/b><\/li><li><b>Must remain at least 6 months in the position to which he\/she was recently promoted, <\/b>to be able to apply for another call.<\/li><li>If you were evaluated by the PC psychologist for a vacancy and you were not selected, <b>you must wait at least 2 months to reapply for that same position from which you did not pass<\/b><\/li><li><b>The process is performed and\/or outside working hours, <\/b>which means that the game-changer should be available in his free time in case we require it.<\/li><li>Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/li><\/ul>\",\"ats_external_id\":\"R1691115\",\"location\":\"Bogota, Bogot\u00e1, D.C.\",\"job_type\":\"full_time\",\"salary\":\"4943136\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-03-10T18:32:56.626+08:00\",\"created_at\":\"2026-01-08T23:07:17.407+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzUxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Partner-Success---Bilingual_R1691115\/apply\",\"head_count\":\"15\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"102600272\",\"wid\":\"da7d7d2449a21010318d883ac2c00002\",\"descriptor\":\"Kelly Sanchez (102600272)\"},{\"id\":\"102598462\",\"wid\":\"da7d7d2449a2101031bcddb256670002\",\"descriptor\":\"Angie Ospina Medina (102598462)\"},{\"id\":\"103262281\",\"wid\":\"960489194f421001ac6f0fee35970000\",\"descriptor\":\"Karen Saray Pi\u00f1a Aroca (103262281)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3234\",\"descriptor\":\"Specialist, Partner Success\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355417\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Partner-Success---Bilingual_R1691115\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Partner-Success---Bilingual_R1691115\/apply\",\"job_requisition_id\":\"R1691115\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"290e50e3d5661003860e2dfa32c40000\",\"descriptor\":\"W0ZXZV MICROSOFT P_TSI BOG PRD\",\"reference_id\":\"W0ZXZV\",\"custom_reference_id\":\"W0ZXZV\",\"company_reference_id\":null},{\"wid\":\"13d94e43f54f1024387676b19f650000\",\"descriptor\":\"11663 - Microsoft - WHONELINK348\",\"reference_id\":\"WHONELINK348\",\"custom_reference_id\":\"WHONELINK348\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"duvan.parra@concentrix.com\"},\"first_name\":\"Duvan Parra Trujillo (102620581)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1691115\",\"wid\":\"f699a771a8f11007db0cbb0af85c0000\",\"descriptor\":\"Specialist, Partner Success - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1327\",\"campaign_id\":\"13505\",\"campaign_title\":\"Specialist, Partner Success R1691739\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Partner Success\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Partner Specialist is responsible for effectively enabling the sales process for a client\u2019s products and services for an assigned territory\/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel \\npartners.\",\"long_description\":\"<ul><li>Improve customer retention and revenue growth for an established customer base while providing accurate weekly\/monthly\/quarterly sales forecasts<\/li><li>Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners<\/li><li>Conduct monthly\/quarterly consultative reviews and health checks analyzing our needs<\/li><li>Create talk tracks specifically related to customer health and use predictive data to identify &#39;at-risk&#39; customers<\/li><li>Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.<\/li><li>Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams<\/li><li>Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business<\/li><li>Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products<\/li><li>Manage high volume of customer contacts through phone and email each day<\/li><li>Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Maintain a high level of CRM hygiene to ensure all relevant data is captured<\/li><li>May potentially attend vendor events<\/li><\/ul>\",\"ats_external_id\":\"R1691739\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"10733\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-01-09T23:40:52.898+08:00\",\"created_at\":\"2026-01-08T23:07:09.133+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzUwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Partner-Success_R1691739\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"db7c952cf6a00153ceb9926f2c605687\",\"address\":\"joandavina.madhivanan@concentrix.com\"},\"last_name\":\"Madhivanan\",\"first_name\":\"Joan Davina\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC3234\",\"wid\":\"3aadd01be67e100a8c5ae4898fce0000\",\"descriptor\":\"Specialist, Partner Success\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355335\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Partner-Success_R1691739\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Partner-Success_R1691739\/apply\",\"job_requisition_id\":\"R1691739\"}],\"organizations\":[{\"wid\":\"db67be7c37fa10057c4eaec3e13b0000\",\"descriptor\":\"9885 - Google - S00013260\",\"reference_id\":\"S00013260\",\"custom_reference_id\":\"S00013260\"},{\"wid\":\"9b45ddd698bc100580e7f80fcad10000\",\"descriptor\":\"W0ZIWE Google Maps For Work Apj\",\"reference_id\":\"W0ZIWE\",\"custom_reference_id\":\"W0ZIWE\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"ce41dc93499710055638807987fd0003\",\"address\":\"rachel.tan@concentrix.com\"},\"last_name\":\"Tan\",\"first_name\":\"Rachel\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1691739\",\"wid\":\"ede0a12de2af1004ea6838eb50d80000\",\"descriptor\":\"R1691739 Specialist, Partner Success (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"db7c952cf6a00153ceb9926f2c605687\",\"address\":\"joandavina.madhivanan@concentrix.com\"},\"last_name\":\"Madhivanan\",\"first_name\":\"Joan Davina\"}],\"requisition_type\":\"0\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years of prior experience working in a customer service or sales capacity<\/li><li>Experience of high-volume calling<\/li><li>A passion for customer experience<\/li><li>Willingness to learn new technology and data<\/li><li>Problem-solving skills with demonstrated ability to articulate the value and business process to a customer<\/li><li>Experience coaching others or training delivery<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience using email, phone and video tools<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Maintain overall ownership and to function as single contact for Top Channel Partners<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1328\",\"campaign_id\":\"13489\",\"campaign_title\":\"Specialist, Technical Sales R1692005\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Technical Sales - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":\"Bogot\u00e1, D.C.\",\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Specialist, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within an assigned territory. This position assesses customer needs, provides technical solutions, and resolves client issues while fostering relationships to enhance sales opportunities. He\/she\/they will also deliver technical training and communicate customer feedback to drive product and service improvements.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><ul><li>Attend customer meetings and conduct sales presentations to showcase products and services<\/li><li>Provide technical expertise to support aggressive sales goals and customer inquiries<\/li><li>Prepare and deliver moderately complex technical proposals and presentations for sales support<\/li><li>Identify and analyze customer needs to develop strategies that competitively address demands<\/li><li>Advise customers and sales teams on technical aspects of products while aligning with their goals<\/li><li>Provide training sessions utilizing technical expertise to enhance customer understanding and product use<\/li><li>Follow up consistently on sales opportunities and inquiries to ensure customer satisfaction<\/li><li>Build relationships with decision-makers at various levels to strengthen stakeholder engagement<\/li><\/ul><p><\/p><p><b>Candidate profile<\/b><\/p><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with 2 - 4 Years of Experience preferred.<\/li><li>Sense of professionalism and ability to develop relationships.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency, and works well under pressure.<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul><p><\/p><p><b>Internal Career Path Policies (only for current employees)<\/b><\/p><ul><li><b>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/b><\/li><li><b>Required tenure: 6 months.<\/b><\/li><li><b>Required performance: <\/b>KPIs or goals on target for the business unit to which they belong in the last <b>3-month period (not average).<\/b><\/li><li><b>Must not have active disciplinary actions.<\/b><\/li><li><b>The game-changer may participate in only one process at a time.<\/b><\/li><li><b>Comply with the learning paths of the Corporate University.<\/b><\/li><li><b>Must remain at least 6 months in the position to which he\/she was recently promoted, <\/b>to be able to apply for another call.<\/li><li>If you were evaluated by the PC psychologist for a vacancy and you were not selected, <b>you must wait at least 2 months to reapply for that same position from which you did not pass<\/b><\/li><li><b>The process is performed and\/or outside working hours, <\/b>which means that the game-changer should be available in his free time in case we require it.<\/li><li>Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/li><\/ul>\",\"ats_external_id\":\"R1692005\",\"location\":\"Bogota, Bogot\u00e1, D.C.\",\"job_type\":\"full_time\",\"salary\":\"74400000\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-03-10T18:32:56.565+08:00\",\"created_at\":\"2026-01-08T23:02:26.324+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Technical-Sales---Bilingual_R1692005\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"103262281\",\"wid\":\"960489194f421001ac6f0fee35970000\",\"descriptor\":\"Karen Saray Pi\u00f1a Aroca (103262281)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"102600272\",\"wid\":\"da7d7d2449a21010318d883ac2c00002\",\"descriptor\":\"Kelly Sanchez (102600272)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3237\",\"descriptor\":\"Specialist, Technical Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355447\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Technical-Sales---Bilingual_R1692005\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Technical-Sales---Bilingual_R1692005\/apply\",\"job_requisition_id\":\"R1692005\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"290e50e3d5661003860e2dfa32c40000\",\"descriptor\":\"W0ZXZV MICROSOFT P_TSI BOG PRD\",\"reference_id\":\"W0ZXZV\",\"custom_reference_id\":\"W0ZXZV\",\"company_reference_id\":null},{\"wid\":\"13d94e43f54f1024387676b19f650000\",\"descriptor\":\"11663 - Microsoft - WHONELINK348\",\"reference_id\":\"WHONELINK348\",\"custom_reference_id\":\"WHONELINK348\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"duvan.parra@concentrix.com\"},\"first_name\":\"Duvan Parra Trujillo (102620581)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1692005\",\"wid\":\"003ec70500031007db9f831d31600000\",\"descriptor\":\"Specialist, Technical Sales - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"483\",\"campaign_id\":\"4330\",\"campaign_title\":\"GTM -  D\u0130YARBAKIR\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - Diyarbak\u0131r\",\"street\":null,\"address\":null,\"city\":\"Diyarbak\u0131r\",\"state\":\"Diyarbak\u0131r\",\"postal_code\":null,\"region\":\"D\u0130YARBAKIR\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">&nbsp;GENEL N\u0130TEL\u0130KLER;<\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">En az &Ouml;nlisans mezunu,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Vardiyal\u0131 ve \u015firkette &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">\u0130\u015e TANIMI&nbsp; &nbsp; &nbsp;<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;Lokasyon: Diyarbak\u0131r<\/span><\/p>\",\"ats_external_id\":\"2212827483\",\"location\":\"Diyarbak\u0131r, D\u0130YARBAKIR\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T02:59:07.273+03:00\",\"created_at\":\"2026-01-08T14:31:19.993+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzMw?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzMw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1329\",\"campaign_id\":\"13482\",\"campaign_title\":\"Associate, Facilities R1685984\",\"campaign_type\":\"job_application\",\"job_title\":\"Facilities Engineer - Cebu Montage\",\"street\":\"PHL Cebu City - One Montage, Archbishop Reyes, Cebu Business Park\",\"address\":\"PHL Cebu City - One Montage, Archbishop Reyes, Cebu Business Park\",\"city\":\"Cebu City\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1685984\",\"location\":\"Cebu City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"27083.68\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-02-05T18:05:04.056+08:00\",\"created_at\":\"2026-01-07T00:41:33.475+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu-City---One-Montage-Archbishop-Reyes-Cebu-Business-Park\/Facilities-Engineer---Cebu-Montage_R1685984\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Cebu City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-MONTA-01\",\"wid\":\"50f90720b594013ddaaf36a74b61b009\",\"descriptor\":\"PHL Cebu City - One Montage, Archbishop Reyes, Cebu Business Park\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1087\",\"descriptor\":\"Associate, Facilities\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355200\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu-City---One-Montage-Archbishop-Reyes-Cebu-Business-Park\/Facilities-Engineer---Cebu-Montage_R1685984\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu-City---One-Montage-Archbishop-Reyes-Cebu-Business-Park\/Facilities-Engineer---Cebu-Montage_R1685984\/apply\",\"job_requisition_id\":\"R1685984\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"allan.granada@concentrix.com\"},\"first_name\":\"Allan Granada (100285216)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1685984\",\"wid\":\"f3f64a5a67851007759bc9f0bc4e0000\",\"descriptor\":\"Facilities Engineer - Cebu Montage\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1330\",\"campaign_id\":\"13472\",\"campaign_title\":\"Sr. Analyst, Global Analytic Insights (TCF) R1688607\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr Analyst, Global Analytic Insights\",\"street\":\"PHL Quezon City - Spark Place 10th Flr\",\"address\":\"PHL Quezon City - Spark Place 10th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Analyst plays a crucial role in overseeing a small analytic team and a will be a key owner of analytic projects that have a direct impact on improving the business. This position emphasizes understanding the context, strategy, and processes of our and our clients\u2019 organizations. The Analyst partners closely with business units to gain in-depth insights into customer needs, services, and the overall business roadmap. This role is one where resourcefulness, flexibility with data approaches and methodologies, tenacity, and collaboration across various organizational functions are critical requirements for success. One should be capable of processing\/transforming raw information into manageable and digestible data or generating data by listening to calls, reading chat logs, etc., when needed. The Analyst is also expected to proactively assess the program to identify projects that enhance operations and finances. They are expected to focus on driving results across multiple areas (e.g. apply process improvement principles to streamline workflows, create\/apply solutions for identified revenue opportunities, etc.).\",\"long_description\":\"<p><b>Responsibilities:<\/b><\/p><p>The Analyst, Global Analytic Insights will oversee a small analytic team and a will be a key owner of analytic projects that have a direct impact on improving the business. The incumbent will make an impact in small team settings, working with the project team to make data-driven recommendations to enhance call center metric performance. This position entails work within a fast paced environment continuing to hone your analytic, process improvement, critical thinking, and management expertise. <b>Strategic Insight:<\/b><\/p><ul><li>Work in partnership with internal and client units to gain a comprehensive understanding of their business strategies, processes, and services.<\/li><li>Comprehend the broader business environment in which the company operates, including industry trends, competitive landscape, and internal dynamics.<\/li><li>Identify opportunities that are crucial in overcoming business challenges based on impact and value.<\/li><li>Leverage collected insights, business environment intelligence, and data measurement for solution feasibility.<\/li><\/ul><p><b>Process Review and Improvement:<\/b><\/p><ul><li>Understand, map and review assigned business processes from end-to-end.<\/li><li>Identify operational, financial, and technological risks, and provide quantified mitigation strategies.<\/li><li>Foster a culture of continuous improvement, encouraging the identification and exploration of innovative solutions.<\/li><\/ul><p><b>Analytical Project Management\/Participation:<\/b><\/p><ul><li>Scope and manage analytical projects, including timeline creation and documentation.<\/li><li>Work together with operations and\/or clients to understand business problems and processes.<\/li><li>Conduct data analysis and present actionable and quantifiable recommendations.<\/li><li>Implement and track the impact of recommendations to ensure value realization.<\/li><\/ul><p><b>Communication and Relationship Management:<\/b><\/p><ul><li>Keep stakeholders informed through effective communication \u2013 manage clients\u2019 previous and current needs, align tasks to appropriate departments, showcase project gains and victories, and advise of progress and potential showstoppers.<\/li><li>Present analysis, findings, and other media to all levels of the organization including executives.<\/li><\/ul><p><b>Data-Driven Decision Making:<\/b><\/p><ul><li>Utilize expertise in Information Systems to develop, set up, and manage coherent reports that contribute to the execution of action plans.<\/li><li>Ensure data reliability and validity.<\/li><li>Leverage data reporting to gain business insight and operationalize opportunities identified, with the possibility of employing statistical analysis for trend\/insight validity.<\/li><\/ul><p><b>Teamwork and Accountability:<\/b><\/p><ul><li>Ensuring client wins by initiating improvements and owning the business.<\/li><li>Coordinate and contribute with team members and peers to implement solutions.<\/li><li>Holds self accountable by following through on proposed initiatives, implementation, and outcomes.<\/li><\/ul><p><b>Call-Related Tasks:<\/b><\/p><ul><li>Listen to live and recorded calls to generate data and\/or spot quantifiable improvement opportunities and glean business insights.<\/li><li>Assess customer emotions and satisfaction levels through sentiment analysis.<\/li><li>Identify hindrances to issue resolution and ensure process compliance is consistent on customer interactions.<\/li><\/ul><p><b>Qualifications:<\/b><\/p><ul><li><b>Required:<\/b><\/li><\/ul><ul><li>Bachelor\u2019s degree in related field from a four-year college or university with two to four years related experience.<\/li><li>Strong analytical skills and ability to use descriptive statistics &amp; predictive analytics methods to translate data into business insights.<\/li><li>Ability to work in an environment where activities and deliverables are dependent on a diverse group of technical and business functional experts.<\/li><li>Ability to adjust and adapt to constantly changing business needs &amp; priorities.<\/li><li>Verifiable skill in following through with project\/solutions implementation. Adept at leading solutions implementation from identification of opportunity and determining business case\/potential value and ROI to results\/ROI follow-through.<\/li><li>Excellent communication and collaboration skills, with particular focus on promoting analysis and proposing solutions.<\/li><li>Ability to work quickly and efficiently without direction or supervision for extended periods.<\/li><li>Advanced\/expert skills in the use of Microsoft Office applications.<\/li><li>Demonstrated ability in creative problem solving and innovative solution development.<\/li><li>Willing to align to a North American work schedule.<\/li><li>Willing to work onsite fully or as needed on client\/account\/business needs.<\/li><\/ul><p><\/p><ul><li><b>Preferred<\/b><\/li><\/ul><ul><li>Exposure to Python, SQL, Databricks and similar applications.<\/li><li>Familiarity with machine learning concepts and technologies.<\/li><li>Experience using AI tools to create solutions.<\/li><li>Knowledge of Six Sigma or similar process improvement methodologies.<\/li><\/ul>\",\"ats_external_id\":\"R1688607\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-03-31T17:45:01.382+08:00\",\"created_at\":\"2026-01-07T00:39:42.567+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Spark-Place-10th-Flr\/Sr-Analyst--Global-Analytic-Insights_R1688607\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Global Analytic Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-CUB-SPARK-05\",\"wid\":\"740544c0a47f013fdd35798e1f11be62\",\"descriptor\":\"PHL Quezon City - Spark Place 10th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"80715cc1b0bb10064cc8655e5f6b0001\",\"address\":\"renalyn.magat@concentrix.com\"},\"last_name\":\"Magat-Portillo\",\"first_name\":\"Renalyn\"},\"categories\":[{\"id\":\"CF Global Analytic Insights\",\"wid\":\"0227dc387a090174f3f8e862f565de43\",\"descriptor\":\"Global Analytic Insights\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JT0476\",\"wid\":\"3916467c56a81010b86c6b5b4d870000\",\"descriptor\":\"Sr. Analyst, Global Analytic Insights (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355092\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Spark-Place-10th-Flr\/Sr-Analyst--Global-Analytic-Insights_R1688607\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Spark-Place-10th-Flr\/Sr-Analyst--Global-Analytic-Insights_R1688607\/apply\",\"job_requisition_id\":\"R1688607\"}],\"organizations\":[{\"wid\":\"740544c0a47f0173264c6e2420112c83\",\"descriptor\":\"-\",\"reference_id\":\"ANALYTICS_Hypen_IND\",\"custom_reference_id\":\"ANALYTICS_Hypen_IND\"},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\"},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"db0bffd68c23011a2f336542131a89e7\",\"address\":\"timothy.friesen@concentrix.com\"},\"last_name\":\"Friesen\",\"first_name\":\"Timothy\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1688607\",\"wid\":\"72d70cedbc7a1001a4546bc40a750000\",\"descriptor\":\"R1688607 Sr Analyst, Global Analytic Insights (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"80715cc1b0bb10064cc8655e5f6b0001\",\"address\":\"renalyn.magat@concentrix.com\"},\"last_name\":\"Magat-Portillo\",\"first_name\":\"Renalyn\"}],\"requisition_type\":\"0\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1331\",\"campaign_id\":\"13470\",\"campaign_title\":\"Sr. Software Automation Engineer (TCF) R1692800\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Salesforce Developer \/ Solution Architect\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><b>OVERVIEW<\/b><\/p><p><\/p><p>We are seeking a highly experienced<span>\u00a0<\/span><b>Senior Salesforce Developer<span>\u00a0<\/span><\/b>to lead the design and delivery of<span>\u00a0<\/span><b>Salesforce Service Cloud<\/b><span>\u00a0<\/span>and contact center solutions. This role is ideal for a hands-on technical leader who operates at both the architectural and development levels, driving scalable solutions aligned with business objectives.<\/p><p><\/p><p>The successful candidate will function as a hybrid<span>\u00a0<\/span><b>architect and lead developer<\/b>, responsible for defining solution strategies, guiding development teams, and collaborating with stakeholders to deliver high-impact, enterprise-grade solutions.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><p><b>Technical Leadership<\/b><\/p><ul><li>Serve as the architecture lead for Service Cloud and contact center initiatives<\/li><li>Define and enforce solution patterns, development standards, and integration strategies<\/li><li>Design scalable Salesforce solutions leveraging:<\/li><li>Service Cloud, Omni-Channel, Service Console<\/li><li>Flows, Apex, Lightning Web Components (LWC)<\/li><li>Asynchronous processing and event-driven architectures<\/li><li>Evaluate trade-offs between configuration, customization, and integrations<\/li><li>Collaborate with enterprise and integration architects to ensure alignment with broader platform strategy.<\/li><\/ul><p><\/p><p><b>Contact Center &amp; Service Cloud Design<\/b><\/p><ul><li>Architect end-to-end customer and agent experiences across voice, chat, messaging, and case management<\/li><li>Design and optimize routing strategies using Omni-Channel (skills-based routing, capacity models, prioritization)<\/li><li>Support integrations with telephony\/CTI systems, messaging platforms, analytics, and QA tools<\/li><li>Ensure solutions enhance operational efficiency, service quality, and reporting accuracy.<\/li><\/ul><p><\/p><p><b>Developer Enablement &amp; Governance<\/b><\/p><ul><li>Act as the technical authority for Service Cloud development<\/li><li>Lead code reviews and design validations to ensure performance, scalability, and security<\/li><li>Mentor developers on Salesforce best practices, governor limits, and architectural standards<\/li><li>Identify and address technical debt and platform risks proactively.<\/li><\/ul><p><\/p><p><b>Stakeholder Engagement &amp; Communication<\/b><\/p><ul><li>Partner with product owners, business leaders, and operations teams to:<\/li><li>Refine requirements and define solution approaches<\/li><li>Align on priorities and delivery timelines<\/li><li>Translate complex technical concepts into clear business language<\/li><li>Produce and review key artifacts, including:<\/li><li>Solution designs and architecture documentation<\/li><li>Data models and integration diagrams<\/li><li>Release and deployment plans.<\/li><\/ul><p><\/p><p><b>Self-Directed Delivery &amp; Execution<\/b><\/p><ul><li>Operate independently across multiple workstreams, driving architectural and development decisions<\/li><li>Influence backlog prioritization based on technical dependencies and risk<\/li><li>Support Agile ceremonies (planning, refinement, retrospectives)<\/li><li>Collaborate with QA and release teams to ensure stable, low-risk deployments<\/li><\/ul><p><b>Required Qualifications<\/b><\/p><ul><li>6&#43; years of Salesforce experience with deep expertise in <b>Service Cloud<\/b><\/li><li>Proven experience as a <b>Technical Lead or Solution Architect<\/b><\/li><li>Strong hands-on experience with:<\/li><li><b>Apex, SQL<\/b>, and asynchronous processing<\/li><li>Lightning Web Components<b> (LWC)<\/b><\/li><li>Salesforce Flows and automation design<\/li><li>Experience<b> designing solutions for contact centers <\/b>or customer support environments<\/li><li>Demonstrated ability to lead and mentor development teams<\/li><li>Strong communication skills, with the ability to engage both technical and non-technical stakeholders<\/li><li>Experience working in Agile\/Scrum environments.<\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li>Experience in healthcare, non-profit, or donor\/member-centric organizations<\/li><li>Familiarity with compliance-driven environments (e.g., HIPAA-related processes, consent management)<\/li><li>Experience with Omni-Channel, Digital Engagement, or Service Cloud Voice<\/li><li>Salesforce certifications such as:<\/li><li>Platform Developer I\/II<\/li><li>Service Cloud Consultant<\/li><li>Application or System Architect<\/li><li>Experience with CI\/CD and release management tools (e.g., Copado, Gearset, Git)<\/li><li>Experience integrating Salesforce with external systems via REST APIs or middleware<\/li><\/ul><p><\/p><p>#REMOTE #WFH<\/p><\/div><ul><li><h3>Seniority Level<\/h3><p>Mid-Senior level<\/p><\/li><li><h3>Industry<\/h3><ul><li>IT Services and IT Consulting<\/li><\/ul><\/li><li><h3>Employment Type<\/h3><p>Full-time<\/p><\/li><li><h3>Job Functions<\/h3><ul><li>Business Development<\/li><li>Consulting<\/li><li>Information Technology<\/li><\/ul><\/li><li><h3><span>Skills<\/span><\/h3><div><div><\/div><\/div><ul><li>Apex Programming<\/li><li>Salesforce.com<\/li><li>Salesforce Service<span>\u00a0<\/span><\/li><\/ul><\/li><\/ul><p><\/p><p><\/p><p><\/p><p><b>What Success Looks Like in This Role<\/b><\/p><ul><li><p>You are the go-to subject matter expert for Service Cloud decisions.<\/p><\/li><li><p>Development teams align to consistent patterns and standards.<\/p><\/li><li><p>Stakeholders trust your guidance on scope, tradeoffs, and sequencing.<\/p><\/li><li><p>Contact center solutions are scalable, resilient, and agent-friendly.<\/p><\/li><\/ul><p><\/p><p><\/p><p>#LI-Remote #Salesforce #SalesforceArchitect<\/p>\",\"ats_external_id\":\"R1692800\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"79163.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-14T04:06:23.806+08:00\",\"created_at\":\"2026-01-07T00:39:08.831+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/ALSAC---Salesforce-Sr-Developer--B-----Bilingual_R1692800\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"alejandra.barrera@concentrix.com\"},\"first_name\":\"Barrera, Alejandra\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103263265\",\"wid\":\"a92aa592eff11001efa43bec5c0a0000\",\"descriptor\":\"Alejandra Barrera (103263265)\"},{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0346\",\"descriptor\":\"Sr. Software Automation Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372489\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/ALSAC---Salesforce-Sr-Developer--B-----Bilingual_R1692800\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/ALSAC---Salesforce-Sr-Developer--B-----Bilingual_R1692800\/apply\",\"job_requisition_id\":\"R1692800\"}],\"organizations\":[{\"wid\":\"d101fdc76553100f9ec83619fe950000\",\"descriptor\":\"COGS (CORP) CAT Salesforce COE\",\"reference_id\":\"CATSALESFRC-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b17905e7d09310037999b7e5064b0000\",\"descriptor\":\"W0ZIUF Stjude: Api Migration Planning\",\"reference_id\":\"W0ZIUF\",\"custom_reference_id\":\"W0ZIUF\",\"company_reference_id\":null},{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"538a3435657c10037936844523c70000\",\"descriptor\":\"10093 - St Jude Childrens Research Hosp Aka Alsac - PUSA6025\",\"reference_id\":\"PUSA6025\",\"custom_reference_id\":\"PUSA6025\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gisela.ramirez@concentrix.com\"},\"first_name\":\"Gisela Ramirez Dominguez (102070905)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1692800\",\"wid\":\"546f5efe3c72100648859e2033a10000\",\"descriptor\":\"Senior Salesforce Developer \/ Solution Architect\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"628\",\"campaign_id\":\"22124\",\"campaign_title\":\"Advisor I, Customer Service R1667859\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Bacolod 2026\",\"street\":\"PHL Bacolod City - Two Sanparq\",\"address\":\"PHL Bacolod City - Two Sanparq\",\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"postal_code\":\"6100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2><\/h2><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667859\",\"location\":\"Bacolod City, Negros Occidental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.448+08:00\",\"created_at\":\"2026-01-06T02:17:38.399+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjEyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Talent-Connect---Bacolod-2026_R1667859\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6100\",\"primary_location\":{\"id\":\"PH-BAC-SANPA-Y0\",\"wid\":\"b67da9176e3d1062f9e3e101e661c2da\",\"descriptor\":\"PHL Bacolod City - Two Sanparq\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"ace70ea60431101307954c2981a90004\",\"address\":\"ariana.fortuna@concentrix.com\"},\"last_name\":\"Fortuna\",\"first_name\":\"Ariana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Training\",\"wid\":\"0227dc387a0901170aa1cd9cf765807f\",\"descriptor\":\"Training\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"},{\"id\":\"CF Operations Reporting\",\"wid\":\"e839f21b1ce101e8ddd92884da06017b\",\"descriptor\":\"Operations Reporting\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354933\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Talent-Connect---Bacolod-2026_R1667859\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Talent-Connect---Bacolod-2026_R1667859\/apply\",\"job_requisition_id\":\"R1667859\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c1b956ff42f501e0ebd4db990d1a863a\",\"address\":\"charleshomer.labor@concentrix.com\"},\"last_name\":\"Labor\",\"first_name\":\"Charles Homer\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1667859\",\"wid\":\"acd33e5c439e102c2de849f8cdc90000\",\"descriptor\":\"R1667859 Talent Connect - Bacolod 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"ace70ea60431101307954c2981a90004\",\"address\":\"ariana.fortuna@concentrix.com\"},\"last_name\":\"Fortuna\",\"first_name\":\"Ariana\"},{\"email\":{\"wid\":\"a64a04a19d6c0114c4861f4f09570003\",\"address\":\"jason.catatista@concentrix.com\"},\"last_name\":\"Catatista\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},{\"email\":{\"wid\":\"db0bffd68c230190a7d8946f0e1adb58\",\"address\":\"monicapaula.parroco@concentrix.com\"},\"last_name\":\"Parroco\",\"first_name\":\"Monica Paula\"},{\"email\":{\"wid\":\"cd562904c8ba01e87df5062ae22cefe3\",\"address\":\"ramoncarlos.lacson@concentrix.com\"},\"last_name\":\"Lacson\",\"first_name\":\"Ramon Carlos\"},{\"email\":{\"wid\":\"d9dbf78d463b102d0153f72dd9c00003\",\"address\":\"ronwell.doromal@concentrix.com\"},\"last_name\":\"Doromal\",\"first_name\":\"Ronwell\"},{\"email\":{\"wid\":\"3b38ea0131d101d97a3a706d99173130\",\"address\":\"sunnyboy.pagobo@concentrix.com\"},\"last_name\":\"Pagobo\",\"first_name\":\"Sunny Boy\"},{\"email\":{\"wid\":\"5ea7fb05f4a30112e1939c56ff040001\",\"address\":\"vinamarie.pena@concentrix.com\"},\"last_name\":\"Pe\u00f1a\",\"first_name\":\"Vina Marie\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"629\",\"campaign_id\":\"22123\",\"campaign_title\":\"Advisor I, Customer Service R1667939\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Digital Intake - Bacolod - 2026\",\"street\":\"PHL Bacolod City - Two Sanparq\",\"address\":\"PHL Bacolod City - Two Sanparq\",\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"postal_code\":\"6100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0#LI-DNI<\/p>\",\"ats_external_id\":\"R1667939\",\"location\":\"Bacolod City, Negros Occidental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.414+08:00\",\"created_at\":\"2026-01-06T02:17:38.159+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjEyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Customer-Service-Advisor---Digital-Intake---Bacolod---2026_R1667939\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6100\",\"primary_location\":{\"id\":\"PH-BAC-SANPA-Y0\",\"wid\":\"b67da9176e3d1062f9e3e101e661c2da\",\"descriptor\":\"PHL Bacolod City - Two Sanparq\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"ace70ea60431101307954c2981a90004\",\"address\":\"ariana.fortuna@concentrix.com\"},\"last_name\":\"Fortuna\",\"first_name\":\"Ariana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354905\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Customer-Service-Advisor---Digital-Intake---Bacolod---2026_R1667939\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Customer-Service-Advisor---Digital-Intake---Bacolod---2026_R1667939\/apply\",\"job_requisition_id\":\"R1667939\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667939\",\"wid\":\"acd33e5c439e102c3e01ad4ef1610001\",\"descriptor\":\"R1667939 Customer Service Advisor - Digital Intake - Bacolod - 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"ace70ea60431101307954c2981a90004\",\"address\":\"ariana.fortuna@concentrix.com\"},\"last_name\":\"Fortuna\",\"first_name\":\"Ariana\"},{\"email\":{\"wid\":\"a64a04a19d6c0114c4861f4f09570003\",\"address\":\"jason.catatista@concentrix.com\"},\"last_name\":\"Catatista\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},{\"email\":{\"wid\":\"db0bffd68c230190a7d8946f0e1adb58\",\"address\":\"monicapaula.parroco@concentrix.com\"},\"last_name\":\"Parroco\",\"first_name\":\"Monica Paula\"},{\"email\":{\"wid\":\"cd562904c8ba01e87df5062ae22cefe3\",\"address\":\"ramoncarlos.lacson@concentrix.com\"},\"last_name\":\"Lacson\",\"first_name\":\"Ramon Carlos\"},{\"email\":{\"wid\":\"d9dbf78d463b102d0153f72dd9c00003\",\"address\":\"ronwell.doromal@concentrix.com\"},\"last_name\":\"Doromal\",\"first_name\":\"Ronwell\"},{\"email\":{\"wid\":\"5ea7fb05f4a30112e1939c56ff040001\",\"address\":\"vinamarie.pena@concentrix.com\"},\"last_name\":\"Pe\u00f1a\",\"first_name\":\"Vina Marie\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"630\",\"campaign_id\":\"22122\",\"campaign_title\":\"Advisor I, Customer Service R1668288\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Digital Intake - Iloilo 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1668288\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.391+08:00\",\"created_at\":\"2026-01-06T02:17:05.012+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjEyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Digital-Intake---Iloilo-2026_R1668288\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354716\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Digital-Intake---Iloilo-2026_R1668288\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Digital-Intake---Iloilo-2026_R1668288\/apply\",\"job_requisition_id\":\"R1668288\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1668288\",\"wid\":\"9e0ce9724b6b102c806e9549e1ac0000\",\"descriptor\":\"R1668288 Customer Service Advisor - Digital Intake - Iloilo 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},{\"email\":{\"wid\":\"399750925a130112b2f5dde44c0ac0c3\",\"address\":\"eunice.abueg@concentrix.com\"},\"last_name\":\"Abueg\",\"first_name\":\"Eunice\"},{\"email\":{\"wid\":\"a64a04a19d6c0114c4861f4f09570003\",\"address\":\"jason.catatista@concentrix.com\"},\"last_name\":\"Catatista\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"a3467c9bc6fc01b79fc307d9121a66c8\",\"address\":\"jayveeian.petere@concentrix.com\"},\"last_name\":\"Petere\",\"first_name\":\"Jayvee Ian\"},{\"email\":{\"wid\":\"dd9f5a0780ec01d95c79dc507f1cda25\",\"address\":\"phoenixnaomi.zenarosa@concentrix.com\"},\"last_name\":\"Zenarosa\",\"first_name\":\"Phoenix Naomi\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"631\",\"campaign_id\":\"22121\",\"campaign_title\":\"Advisor I, Customer Service R1665999\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - Iloilo 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1665999\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.370+08:00\",\"created_at\":\"2026-01-06T02:16:14.074+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjEyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Homecoming---Iloilo-2026_R1665999\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354690\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Homecoming---Iloilo-2026_R1665999\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Homecoming---Iloilo-2026_R1665999\/apply\",\"job_requisition_id\":\"R1665999\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665999\",\"wid\":\"72b6c19dbb0e102a1ef1dbf627550001\",\"descriptor\":\"R1665999 Customer Service Advisor - Homecoming - Iloilo 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"399750925a130112b2f5dde44c0ac0c3\",\"address\":\"eunice.abueg@concentrix.com\"},\"last_name\":\"Abueg\",\"first_name\":\"Eunice\"},{\"email\":{\"wid\":\"dd9f5a0780ec01d95c79dc507f1cda25\",\"address\":\"phoenixnaomi.zenarosa@concentrix.com\"},\"last_name\":\"Zenarosa\",\"first_name\":\"Phoenix Naomi\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"632\",\"campaign_id\":\"22119\",\"campaign_title\":\"Advisor I, Customer Service R1667173\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Mactan 2026\",\"street\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"address\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"postal_code\":\"6015\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><div><div><div><div><div><div><div><b><span><span>#LI-DNI<\/span><\/span><\/b><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1667173\",\"location\":\"Lapu-Lapu City (Opon), Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.349+08:00\",\"created_at\":\"2026-01-06T02:16:02.523+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjExOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Mactan-2026_R1667173\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6015\",\"primary_location\":{\"id\":\"PH-CEB-MACTA-01\",\"wid\":\"740544c0a47f01396ee3738e1f11a562\",\"descriptor\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Licayan\",\"first_name\":\"Allysson Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354944\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Mactan-2026_R1667173\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Mactan-2026_R1667173\/apply\",\"job_requisition_id\":\"R1667173\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"fddc845f4d941021b236f1ab3c040002\",\"address\":\"domz.ocale@concentrix.com\"},\"last_name\":\"Ocale\",\"first_name\":\"Domz\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667173\",\"wid\":\"6df082c351b5102b9cd2e34bd0840001\",\"descriptor\":\"R1667173 Customer Service Advisor - Mactan 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Licayan\",\"first_name\":\"Allysson Mae\"},{\"email\":{\"wid\":\"79147aa78ea801d8c25f3032b6557980\",\"address\":\"amellove.suscano@concentrix.com\"},\"last_name\":\"Suscano\",\"first_name\":\"Amel Love\"},{\"email\":{\"wid\":\"0bf7ff87388f01f4da7581a40e0bc8a6\",\"address\":\"anamae.escalicas@concentrix.com\"},\"last_name\":\"Escalicas\",\"first_name\":\"Ana Mae\"},{\"email\":{\"wid\":\"3aef857c76e001f1dfbebdf0021a110a\",\"address\":\"angelicon.jacaban@concentrix.com\"},\"last_name\":\"Espinosa\",\"first_name\":\"Angelicon\"},{\"email\":{\"wid\":\"75f444f94b4001fc2e016bf8021ad903\",\"address\":\"angeliquerose.mangubat@concentrix.com\"},\"last_name\":\"Mangubat\",\"first_name\":\"Angelique Rose\"},{\"email\":{\"wid\":\"f6358e3b3d6d01d279d7044e03196dd9\",\"address\":\"april.merced@concentrix.com\"},\"last_name\":\"Merced\",\"first_name\":\"Apple\"},{\"email\":{\"wid\":\"4047322fd58101920db1795f0d1aac2c\",\"address\":\"blanch.villordon@concentrix.com\"},\"last_name\":\"Villordon\",\"first_name\":\"Blanch\"},{\"email\":{\"wid\":\"f6358e3b3d6d01067a998b0a00192239\",\"address\":\"carmel.tortor@concentrix.com\"},\"last_name\":\"Tortor\",\"first_name\":\"Carmel\"},{\"email\":{\"wid\":\"38b5de1e970b100e3c8df8b2913b0001\",\"address\":\"charlesadriel.tan@concentrix.com\"},\"last_name\":\"Tan\",\"first_name\":\"Charles Adriel\"},{\"email\":{\"wid\":\"c6a52e1b0d78015e8714eb09d51ed622\",\"address\":\"cheneefaye.osabel1@concentrix.com\"},\"last_name\":\"Osabel\",\"first_name\":\"Chenee Faye\"},{\"email\":{\"wid\":\"e7d9845c57a9101fc4df9e8149f80001\",\"address\":\"christlynekate.daclison@concentrix.com\"},\"last_name\":\"Daclison\",\"first_name\":\"Christlyne Kate\"},{\"email\":{\"wid\":\"282d95da646f10176a2d4aa561cf0004\",\"address\":\"claudinekaye.olayvar@concentrix.com\"},\"last_name\":\"Olayvar\",\"first_name\":\"Claudine Kaye\"},{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},{\"email\":{\"wid\":\"0ace91a1681601426ab5a4380f1acf70\",\"address\":\"dennis.codizar@concentrix.com\"},\"last_name\":\"Codizar\",\"first_name\":\"Dennis\"},{\"email\":{\"wid\":\"4047322fd58101e053b584a3041a7413\",\"address\":\"lyndon.ramos@concentrix.com\"},\"last_name\":\"Ramos\",\"first_name\":\"Doi\"},{\"email\":{\"wid\":\"8af1502b95301012b87ddcd123c60001\",\"address\":\"ericcarl.abellana1@concentrix.com\"},\"last_name\":\"Abellana\",\"first_name\":\"Eric Carl\"},{\"email\":{\"wid\":\"7180947b8e261022b4bd2e534e670003\",\"address\":\"erikamae.pekitpekit@concentrix.com\"},\"last_name\":\"Pekit-pekit\",\"first_name\":\"Erika Mae\"},{\"email\":{\"wid\":\"9956e6d1bbd41018f965a5cfaff60001\",\"address\":\"ermmellynmay.acupang@concentrix.com\"},\"last_name\":\"Acupang\",\"first_name\":\"Ermmellyn May\"},{\"email\":{\"wid\":\"05b476f327c3019e1a7c2902e80178e7\",\"address\":\"faith.kwong1@concentrix.com\"},\"last_name\":\"Kwong\",\"first_name\":\"Faith\"},{\"email\":{\"wid\":\"ed6679eff1021002ed38002c89ca0002\",\"address\":\"fatima.saladaga1@concentrix.com\"},\"last_name\":\"Saladaga\",\"first_name\":\"Fatima\"},{\"email\":{\"wid\":\"ac5dcaa6c4f6101348f85003300a0004\",\"address\":\"fayeheddy.bacu1@concentrix.com\"},\"last_name\":\"Bacu\",\"first_name\":\"Faye Heddy\"},{\"email\":{\"wid\":\"3aef857c76e0017338dc8370101aaa91\",\"address\":\"francis.artes@concentrix.com\"},\"last_name\":\"Artes\",\"first_name\":\"Francis John\"},{\"email\":{\"wid\":\"535613f20f5e1038e7b53fdea0250003\",\"address\":\"frealynrodnorishma.cabusas@concentrix.com\"},\"last_name\":\"Cabusas\",\"first_name\":\"Frealyn Rod Norishma\"},{\"email\":{\"wid\":\"3ec9939304701007d358ecfbb0b10003\",\"address\":\"fritziemae.cabansag@concentrix.com\"},\"last_name\":\"Cabansag\",\"first_name\":\"Fritzie Mae\"},{\"email\":{\"wid\":\"78cc29882996101a908059045dc50002\",\"address\":\"gabriel.clavero@concentrix.com\"},\"last_name\":\"Clavero\",\"first_name\":\"Gabriel\"},{\"email\":{\"wid\":\"b6af8563242b0129d0e5c87bbe30d5fd\",\"address\":\"geraldine.inihao@concentrix.com\"},\"last_name\":\"Inihao\",\"first_name\":\"Geraldine\"},{\"email\":{\"wid\":\"93a18af9dc4810121333f56c50a80001\",\"address\":\"gwenclaudette.delgado@concentrix.com\"},\"last_name\":\"Delgado\",\"first_name\":\"Gwen Claudette\"},{\"email\":{\"wid\":\"87b02d0ee49601b9c4f1f0df111a8c9e\",\"address\":\"hannagrace.illut@concentrix.com\"},\"last_name\":\"Illut\",\"first_name\":\"Hanna Grace\"},{\"email\":{\"wid\":\"db0bffd68c23014c1398e21e121a78ba\",\"address\":\"ivy.sescon@concentrix.com\"},\"last_name\":\"Sescon\",\"first_name\":\"Ivy\"},{\"email\":{\"wid\":\"db0bffd68c2301591511e22b121ab7bc\",\"address\":\"jacqueline.pilapil@concentrix.com\"},\"last_name\":\"Pilapil\",\"first_name\":\"Jacqueline\"},{\"email\":{\"wid\":\"221016ca34e6101cf4a6513757b30003\",\"address\":\"janette.cataliwalaan@concentrix.com\"},\"last_name\":\"Cataliwala-an\",\"first_name\":\"Janette\"},{\"email\":{\"wid\":\"a3467c9bc6fc01b79fc307d9121a66c8\",\"address\":\"jayveeian.petere@concentrix.com\"},\"last_name\":\"Petere\",\"first_name\":\"Jayvee Ian\"},{\"email\":{\"wid\":\"f6358e3b3d6d01ab6262b3ad20196194\",\"address\":\"jea.tanajura@concentrix.com\"},\"last_name\":\"Ta\u00f1ajura\",\"first_name\":\"Jea\"},{\"email\":{\"wid\":\"f32cbe827ca1010fbcad817339fb0003\",\"address\":\"jewelshane.sibulan@concentrix.com\"},\"last_name\":\"Sibulan\",\"first_name\":\"Jewelshane\"},{\"email\":{\"wid\":\"8ac00e1da2511000f4bb989fbfe80005\",\"address\":\"jimpaul.maravillas@concentrix.com\"},\"last_name\":\"Maravillas\",\"first_name\":\"Jimpaul\"},{\"email\":{\"wid\":\"cef327a592a31002f33be772b3090002\",\"address\":\"jodabay.sagarino1@concentrix.com\"},\"last_name\":\"Sagarino\",\"first_name\":\"Joda Bay\"},{\"email\":{\"wid\":\"75f444f94b4001decbdb1237141a7af4\",\"address\":\"junemark.viscara@concentrix.com\"},\"last_name\":\"Viscara\",\"first_name\":\"June Mark\"},{\"email\":{\"wid\":\"3739cfa3beed019850cbdf12620ec353\",\"address\":\"katrina.delavictoria@concentrix.com\"},\"last_name\":\"Dela Victoria\",\"first_name\":\"Katrina\"},{\"email\":{\"wid\":\"613f8b27b3fb10177ab735ff5bac0003\",\"address\":\"keishagail.garces@concentrix.com\"},\"last_name\":\"Garces\",\"first_name\":\"Keisha Gail\"},{\"email\":{\"wid\":\"afa2c5de310901037b9b85bdb5af0002\",\"address\":\"kenneth.bejasa@concentrix.com\"},\"last_name\":\"Bejasa\",\"first_name\":\"Kenneth\"},{\"email\":{\"wid\":\"5493f529b38810162cc4e14868ed0005\",\"address\":\"keshia.luzano@concentrix.com\"},\"last_name\":\"Luzano\",\"first_name\":\"Keshia\"},{\"email\":{\"wid\":\"b873c6d780d601e5c0f56ccfaa3da177\",\"address\":\"khaye.perales@concentrix.com\"},\"last_name\":\"Perales\",\"first_name\":\"Khaye\"},{\"email\":{\"wid\":\"d13100362cfe018fca8d1d899317522a\",\"address\":\"kimjones.marababol@concentrix.com\"},\"last_name\":\"Marababol\",\"first_name\":\"Kim Jones\"},{\"email\":{\"wid\":\"67a5dddaaeab10002b6516b421250006\",\"address\":\"kishianinanicole.sarvida@concentrix.com\"},\"last_name\":\"Sarvida\",\"first_name\":\"Kishiee\"},{\"email\":{\"wid\":\"43118c552bfb10304ad834a7b03c0001\",\"address\":\"klarusdominik.marquez@concentrix.com\"},\"last_name\":\"Marquez\",\"first_name\":\"Klarus Dominik\"},{\"email\":{\"wid\":\"d13100362cfe01194af84b889717db2f\",\"address\":\"krisverino.borres@concentrix.com\"},\"last_name\":\"Borres\",\"first_name\":\"Krisverino\"},{\"email\":{\"wid\":\"0ace91a1681601284c6f10710c1a7e1a\",\"address\":\"mae.canete@concentrix.com\"},\"last_name\":\"Ca\u00f1ete\",\"first_name\":\"Mae\"},{\"email\":{\"wid\":\"66387966d74301828e9fde56bf19118d\",\"address\":\"mariecharryzze.cortes@concentrix.com\"},\"last_name\":\"Cortes\",\"first_name\":\"Marie Charryzze\"},{\"email\":{\"wid\":\"04086923eec701110a173d0607dd0001\",\"address\":\"mariedanielle.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Marie Danielle\"},{\"email\":{\"wid\":\"55e93f5d52fe1057160aa40df4de0002\",\"address\":\"mia.dayaganon@concentrix.com\"},\"last_name\":\"Dayaganon\",\"first_name\":\"Mia\"},{\"email\":{\"wid\":\"b25cfe7c09e1013ba95c5c961233e58f\",\"address\":\"miguelwilfredo.jovero@concentrix.com\"},\"last_name\":\"Jovero\",\"first_name\":\"Miguel Wilfredo\"},{\"email\":{\"wid\":\"f20a77b5807910177abbdfabb76d0003\",\"address\":\"milanie.cagatulia@concentrix.com\"},\"last_name\":\"Cagatulia\",\"first_name\":\"Mil\"},{\"email\":{\"wid\":\"a1c5cf326a5f012d2a0e421270277b6a\",\"address\":\"morielle.barquero@concentrix.com\"},\"last_name\":\"Barquero\",\"first_name\":\"Morielle\"},{\"email\":{\"wid\":\"3aef857c76e0015cbd1f6f1d0f1a6467\",\"address\":\"nicoletracy.ymas@concentrix.com\"},\"last_name\":\"Ymas\",\"first_name\":\"Nicole\"},{\"email\":{\"wid\":\"0eb99cb4d1ce100ddf4b4c48738a0001\",\"address\":\"oyellemillene.estenzo@concentrix.com\"},\"last_name\":\"Estenzo\",\"first_name\":\"Oyelle\"},{\"email\":{\"wid\":\"7adf65c85687101b8ab1494ca2fc0003\",\"address\":\"pearlarnul.gallo@concentrix.com\"},\"last_name\":\"Gallo\",\"first_name\":\"Pearl\"},{\"email\":{\"wid\":\"30fc0f5f75e101163369b39054460001\",\"address\":\"petchprecyjane.jarantilla@concentrix.com\"},\"last_name\":\"Matedios\",\"first_name\":\"Petch Precy Jane\"},{\"email\":{\"wid\":\"db0bffd68c230179816a7dae111ad5a9\",\"address\":\"roquelyn.pacatang@concentrix.com\"},\"last_name\":\"Pacatang\",\"first_name\":\"Quelyn\"},{\"email\":{\"wid\":\"01b4a71a8ff00112eeb9fc9676210005\",\"address\":\"reymart.delatorre@concentrix.com\"},\"last_name\":\"De la torre\",\"first_name\":\"Reymart\"},{\"email\":{\"wid\":\"30fc0f5f75e10116820ccb55baaf0003\",\"address\":\"rodalyn.gamuza@concentrix.com\"},\"last_name\":\"Gamuza\",\"first_name\":\"Rodalyn\"},{\"email\":{\"wid\":\"2ff5a262daca01245315529a73c60001\",\"address\":\"rogerangelo.lansa@concentrix.com\"},\"last_name\":\"Lansa\",\"first_name\":\"Roger Angelo\"},{\"email\":{\"wid\":\"d82a8891516a015563f6e1898a17cdf4\",\"address\":\"ronnielyn.babatuan@concentrix.com\"},\"last_name\":\"Babatuan\",\"first_name\":\"Ron\"},{\"email\":{\"wid\":\"a67ca303fa6910113cb8e93a8b310002\",\"address\":\"sheera.gabutero@concentrix.com\"},\"last_name\":\"Gabutero\",\"first_name\":\"Sheera\"},{\"email\":{\"wid\":\"4047322fd581018d131932cf121ab8c8\",\"address\":\"sherwin.perez1@concentrix.com\"},\"last_name\":\"Perez\",\"first_name\":\"Sherwin\"},{\"email\":{\"wid\":\"dd6d1be38b5f10123ae3623073950005\",\"address\":\"jesusa.lobitana@concentrix.com\"},\"last_name\":\"Lobita\u00f1a\",\"first_name\":\"Su\"},{\"email\":{\"wid\":\"0f68462f718f101b4d7bf6a7ea2c0004\",\"address\":\"syvilkate.bagalay1@concentrix.com\"},\"last_name\":\"Bagalay\",\"first_name\":\"Syvil Kate\"},{\"email\":{\"wid\":\"2ff8c0f0bc831003b7ce811ebae90001\",\"address\":\"thea.torceno@concentrix.com\"},\"last_name\":\"Torceno\",\"first_name\":\"Thea\"},{\"email\":{\"wid\":\"75f444f94b4001bb27fcb59d131a37df\",\"address\":\"veronica.ubas@concentrix.com\"},\"last_name\":\"Ubas\",\"first_name\":\"Veronica\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"633\",\"campaign_id\":\"22118\",\"campaign_title\":\"Advisor I, Customer Service R1667164\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cebu J Centre 2026\",\"street\":\"PHL Cebu City - J Center\",\"address\":\"PHL Cebu City - J Center\",\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"postal_code\":\"6014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667164\",\"location\":\"Mandaue City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.318+08:00\",\"created_at\":\"2026-01-06T02:16:02.498+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjExOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-J-Centre-2026_R1667164\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6014\",\"primary_location\":{\"id\":\"PH-MAN-FORTU-Y0\",\"wid\":\"b67da9176e3d1062f9dc58056128bb96\",\"descriptor\":\"PHL Cebu City - J Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Licayan\",\"first_name\":\"Allysson Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354954\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-J-Centre-2026_R1667164\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-J-Centre-2026_R1667164\/apply\",\"job_requisition_id\":\"R1667164\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"fddc845f4d941021b236f1ab3c040002\",\"address\":\"domz.ocale@concentrix.com\"},\"last_name\":\"Ocale\",\"first_name\":\"Domz\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667164\",\"wid\":\"6df082c351b5102b9c2d90032dec0000\",\"descriptor\":\"R1667164 Customer Service Advisor - Cebu J Centre 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Licayan\",\"first_name\":\"Allysson Mae\"},{\"email\":{\"wid\":\"79147aa78ea801d8c25f3032b6557980\",\"address\":\"amellove.suscano@concentrix.com\"},\"last_name\":\"Suscano\",\"first_name\":\"Amel Love\"},{\"email\":{\"wid\":\"0bf7ff87388f01f4da7581a40e0bc8a6\",\"address\":\"anamae.escalicas@concentrix.com\"},\"last_name\":\"Escalicas\",\"first_name\":\"Ana Mae\"},{\"email\":{\"wid\":\"3aef857c76e001f1dfbebdf0021a110a\",\"address\":\"angelicon.jacaban@concentrix.com\"},\"last_name\":\"Espinosa\",\"first_name\":\"Angelicon\"},{\"email\":{\"wid\":\"75f444f94b4001fc2e016bf8021ad903\",\"address\":\"angeliquerose.mangubat@concentrix.com\"},\"last_name\":\"Mangubat\",\"first_name\":\"Angelique Rose\"},{\"email\":{\"wid\":\"f6358e3b3d6d01d279d7044e03196dd9\",\"address\":\"april.merced@concentrix.com\"},\"last_name\":\"Merced\",\"first_name\":\"Apple\"},{\"email\":{\"wid\":\"f6358e3b3d6d0149cade1bb70219dfc5\",\"address\":\"myber.paclipan@concentrix.com\"},\"last_name\":\"Paclipan\",\"first_name\":\"Bea\"},{\"email\":{\"wid\":\"4047322fd58101920db1795f0d1aac2c\",\"address\":\"blanch.villordon@concentrix.com\"},\"last_name\":\"Villordon\",\"first_name\":\"Blanch\"},{\"email\":{\"wid\":\"f6358e3b3d6d01067a998b0a00192239\",\"address\":\"carmel.tortor@concentrix.com\"},\"last_name\":\"Tortor\",\"first_name\":\"Carmel\"},{\"email\":{\"wid\":\"38b5de1e970b100e3c8df8b2913b0001\",\"address\":\"charlesadriel.tan@concentrix.com\"},\"last_name\":\"Tan\",\"first_name\":\"Charles Adriel\"},{\"email\":{\"wid\":\"c6a52e1b0d78015e8714eb09d51ed622\",\"address\":\"cheneefaye.osabel1@concentrix.com\"},\"last_name\":\"Osabel\",\"first_name\":\"Chenee Faye\"},{\"email\":{\"wid\":\"e7d9845c57a9101fc4df9e8149f80001\",\"address\":\"christlynekate.daclison@concentrix.com\"},\"last_name\":\"Daclison\",\"first_name\":\"Christlyne Kate\"},{\"email\":{\"wid\":\"0ace91a1681601426ab5a4380f1acf70\",\"address\":\"dennis.codizar@concentrix.com\"},\"last_name\":\"Codizar\",\"first_name\":\"Dennis\"},{\"email\":{\"wid\":\"4047322fd58101e053b584a3041a7413\",\"address\":\"lyndon.ramos@concentrix.com\"},\"last_name\":\"Ramos\",\"first_name\":\"Doi\"},{\"email\":{\"wid\":\"8af1502b95301012b87ddcd123c60001\",\"address\":\"ericcarl.abellana1@concentrix.com\"},\"last_name\":\"Abellana\",\"first_name\":\"Eric Carl\"},{\"email\":{\"wid\":\"7180947b8e261022b4bd2e534e670003\",\"address\":\"erikamae.pekitpekit@concentrix.com\"},\"last_name\":\"Pekit-pekit\",\"first_name\":\"Erika Mae\"},{\"email\":{\"wid\":\"05b476f327c3019e1a7c2902e80178e7\",\"address\":\"faith.kwong1@concentrix.com\"},\"last_name\":\"Kwong\",\"first_name\":\"Faith\"},{\"email\":{\"wid\":\"ac5dcaa6c4f6101348f85003300a0004\",\"address\":\"fayeheddy.bacu1@concentrix.com\"},\"last_name\":\"Bacu\",\"first_name\":\"Faye Heddy\"},{\"email\":{\"wid\":\"3aef857c76e0017338dc8370101aaa91\",\"address\":\"francis.artes@concentrix.com\"},\"last_name\":\"Artes\",\"first_name\":\"Francis John\"},{\"email\":{\"wid\":\"535613f20f5e1038e7b53fdea0250003\",\"address\":\"frealynrodnorishma.cabusas@concentrix.com\"},\"last_name\":\"Cabusas\",\"first_name\":\"Frealyn Rod Norishma\"},{\"email\":{\"wid\":\"3ec9939304701007d358ecfbb0b10003\",\"address\":\"fritziemae.cabansag@concentrix.com\"},\"last_name\":\"Cabansag\",\"first_name\":\"Fritzie Mae\"},{\"email\":{\"wid\":\"78cc29882996101a908059045dc50002\",\"address\":\"gabriel.clavero@concentrix.com\"},\"last_name\":\"Clavero\",\"first_name\":\"Gabriel\"},{\"email\":{\"wid\":\"93a18af9dc4810121333f56c50a80001\",\"address\":\"gwenclaudette.delgado@concentrix.com\"},\"last_name\":\"Delgado\",\"first_name\":\"Gwen Claudette\"},{\"email\":{\"wid\":\"87b02d0ee49601b9c4f1f0df111a8c9e\",\"address\":\"hannagrace.illut@concentrix.com\"},\"last_name\":\"Illut\",\"first_name\":\"Hanna Grace\"},{\"email\":{\"wid\":\"db0bffd68c23014c1398e21e121a78ba\",\"address\":\"ivy.sescon@concentrix.com\"},\"last_name\":\"Sescon\",\"first_name\":\"Ivy\"},{\"email\":{\"wid\":\"db0bffd68c2301591511e22b121ab7bc\",\"address\":\"jacqueline.pilapil@concentrix.com\"},\"last_name\":\"Pilapil\",\"first_name\":\"Jacqueline\"},{\"email\":{\"wid\":\"221016ca34e6101cf4a6513757b30003\",\"address\":\"janette.cataliwalaan@concentrix.com\"},\"last_name\":\"Cataliwala-an\",\"first_name\":\"Janette\"},{\"email\":{\"wid\":\"a3467c9bc6fc01b79fc307d9121a66c8\",\"address\":\"jayveeian.petere@concentrix.com\"},\"last_name\":\"Petere\",\"first_name\":\"Jayvee Ian\"},{\"email\":{\"wid\":\"f6358e3b3d6d01ab6262b3ad20196194\",\"address\":\"jea.tanajura@concentrix.com\"},\"last_name\":\"Ta\u00f1ajura\",\"first_name\":\"Jea\"},{\"email\":{\"wid\":\"f32cbe827ca1010fbcad817339fb0003\",\"address\":\"jewelshane.sibulan@concentrix.com\"},\"last_name\":\"Sibulan\",\"first_name\":\"Jewelshane\"},{\"email\":{\"wid\":\"8ac00e1da2511000f4bb989fbfe80005\",\"address\":\"jimpaul.maravillas@concentrix.com\"},\"last_name\":\"Maravillas\",\"first_name\":\"Jimpaul\"},{\"email\":{\"wid\":\"cef327a592a31002f33be772b3090002\",\"address\":\"jodabay.sagarino1@concentrix.com\"},\"last_name\":\"Sagarino\",\"first_name\":\"Joda Bay\"},{\"email\":{\"wid\":\"75f444f94b4001decbdb1237141a7af4\",\"address\":\"junemark.viscara@concentrix.com\"},\"last_name\":\"Viscara\",\"first_name\":\"June Mark\"},{\"email\":{\"wid\":\"3739cfa3beed019850cbdf12620ec353\",\"address\":\"katrina.delavictoria@concentrix.com\"},\"last_name\":\"Dela Victoria\",\"first_name\":\"Katrina\"},{\"email\":{\"wid\":\"613f8b27b3fb10177ab735ff5bac0003\",\"address\":\"keishagail.garces@concentrix.com\"},\"last_name\":\"Garces\",\"first_name\":\"Keisha Gail\"},{\"email\":{\"wid\":\"afa2c5de310901037b9b85bdb5af0002\",\"address\":\"kenneth.bejasa@concentrix.com\"},\"last_name\":\"Bejasa\",\"first_name\":\"Kenneth\"},{\"email\":{\"wid\":\"5493f529b38810162cc4e14868ed0005\",\"address\":\"keshia.luzano@concentrix.com\"},\"last_name\":\"Luzano\",\"first_name\":\"Keshia\"},{\"email\":{\"wid\":\"b873c6d780d601e5c0f56ccfaa3da177\",\"address\":\"khaye.perales@concentrix.com\"},\"last_name\":\"Perales\",\"first_name\":\"Khaye\"},{\"email\":{\"wid\":\"d13100362cfe018fca8d1d899317522a\",\"address\":\"kimjones.marababol@concentrix.com\"},\"last_name\":\"Marababol\",\"first_name\":\"Kim Jones\"},{\"email\":{\"wid\":\"67a5dddaaeab10002b6516b421250006\",\"address\":\"kishianinanicole.sarvida@concentrix.com\"},\"last_name\":\"Sarvida\",\"first_name\":\"Kishiee\"},{\"email\":{\"wid\":\"43118c552bfb10304ad834a7b03c0001\",\"address\":\"klarusdominik.marquez@concentrix.com\"},\"last_name\":\"Marquez\",\"first_name\":\"Klarus Dominik\"},{\"email\":{\"wid\":\"d13100362cfe01194af84b889717db2f\",\"address\":\"krisverino.borres@concentrix.com\"},\"last_name\":\"Borres\",\"first_name\":\"Krisverino\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"0ace91a1681601284c6f10710c1a7e1a\",\"address\":\"mae.canete@concentrix.com\"},\"last_name\":\"Ca\u00f1ete\",\"first_name\":\"Mae\"},{\"email\":{\"wid\":\"66387966d74301828e9fde56bf19118d\",\"address\":\"mariecharryzze.cortes@concentrix.com\"},\"last_name\":\"Cortes\",\"first_name\":\"Marie Charryzze\"},{\"email\":{\"wid\":\"04086923eec701110a173d0607dd0001\",\"address\":\"mariedanielle.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Marie Danielle\"},{\"email\":{\"wid\":\"337f94b66267103cc4b603061e5a0002\",\"address\":\"markariel.damasole@concentrix.com\"},\"last_name\":\"Damasole\",\"first_name\":\"Mark Ariel\"},{\"email\":{\"wid\":\"0c8ac2ba955a103267a7a8b29f2c0000\",\"address\":\"markjester.manarang@concentrix.com\"},\"last_name\":\"Manarang\",\"first_name\":\"Mark Jester\"},{\"email\":{\"wid\":\"55e93f5d52fe1057160aa40df4de0002\",\"address\":\"mia.dayaganon@concentrix.com\"},\"last_name\":\"Dayaganon\",\"first_name\":\"Mia\"},{\"email\":{\"wid\":\"b25cfe7c09e1013ba95c5c961233e58f\",\"address\":\"miguelwilfredo.jovero@concentrix.com\"},\"last_name\":\"Jovero\",\"first_name\":\"Miguel Wilfredo\"},{\"email\":{\"wid\":\"f20a77b5807910177abbdfabb76d0003\",\"address\":\"milanie.cagatulia@concentrix.com\"},\"last_name\":\"Cagatulia\",\"first_name\":\"Mil\"},{\"email\":{\"wid\":\"a1c5cf326a5f012d2a0e421270277b6a\",\"address\":\"morielle.barquero@concentrix.com\"},\"last_name\":\"Barquero\",\"first_name\":\"Morielle\"},{\"email\":{\"wid\":\"3aef857c76e0015cbd1f6f1d0f1a6467\",\"address\":\"nicoletracy.ymas@concentrix.com\"},\"last_name\":\"Ymas\",\"first_name\":\"Nicole\"},{\"email\":{\"wid\":\"0eb99cb4d1ce100ddf4b4c48738a0001\",\"address\":\"oyellemillene.estenzo@concentrix.com\"},\"last_name\":\"Estenzo\",\"first_name\":\"Oyelle\"},{\"email\":{\"wid\":\"7adf65c85687101b8ab1494ca2fc0003\",\"address\":\"pearlarnul.gallo@concentrix.com\"},\"last_name\":\"Gallo\",\"first_name\":\"Pearl\"},{\"email\":{\"wid\":\"30fc0f5f75e101163369b39054460001\",\"address\":\"petchprecyjane.jarantilla@concentrix.com\"},\"last_name\":\"Matedios\",\"first_name\":\"Petch Precy Jane\"},{\"email\":{\"wid\":\"db0bffd68c230179816a7dae111ad5a9\",\"address\":\"roquelyn.pacatang@concentrix.com\"},\"last_name\":\"Pacatang\",\"first_name\":\"Quelyn\"},{\"email\":{\"wid\":\"01b4a71a8ff00112eeb9fc9676210005\",\"address\":\"reymart.delatorre@concentrix.com\"},\"last_name\":\"De la torre\",\"first_name\":\"Reymart\"},{\"email\":{\"wid\":\"30fc0f5f75e10116820ccb55baaf0003\",\"address\":\"rodalyn.gamuza@concentrix.com\"},\"last_name\":\"Gamuza\",\"first_name\":\"Rodalyn\"},{\"email\":{\"wid\":\"2ff5a262daca01245315529a73c60001\",\"address\":\"rogerangelo.lansa@concentrix.com\"},\"last_name\":\"Lansa\",\"first_name\":\"Roger Angelo\"},{\"email\":{\"wid\":\"d82a8891516a015563f6e1898a17cdf4\",\"address\":\"ronnielyn.babatuan@concentrix.com\"},\"last_name\":\"Babatuan\",\"first_name\":\"Ron\"},{\"email\":{\"wid\":\"a67ca303fa6910113cb8e93a8b310002\",\"address\":\"sheera.gabutero@concentrix.com\"},\"last_name\":\"Gabutero\",\"first_name\":\"Sheera\"},{\"email\":{\"wid\":\"4047322fd581018d131932cf121ab8c8\",\"address\":\"sherwin.perez1@concentrix.com\"},\"last_name\":\"Perez\",\"first_name\":\"Sherwin\"},{\"email\":{\"wid\":\"dd6d1be38b5f10123ae3623073950005\",\"address\":\"jesusa.lobitana@concentrix.com\"},\"last_name\":\"Lobita\u00f1a\",\"first_name\":\"Su\"},{\"email\":{\"wid\":\"0f68462f718f101b4d7bf6a7ea2c0004\",\"address\":\"syvilkate.bagalay1@concentrix.com\"},\"last_name\":\"Bagalay\",\"first_name\":\"Syvil Kate\"},{\"email\":{\"wid\":\"2ff8c0f0bc831003b7ce811ebae90001\",\"address\":\"thea.torceno@concentrix.com\"},\"last_name\":\"Torceno\",\"first_name\":\"Thea\"},{\"email\":{\"wid\":\"75f444f94b4001bb27fcb59d131a37df\",\"address\":\"veronica.ubas@concentrix.com\"},\"last_name\":\"Ubas\",\"first_name\":\"Veronica\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"634\",\"campaign_id\":\"22117\",\"campaign_title\":\"Advisor II, Blended Support R1592726\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist\",\"street\":\"AUS Gold Coast - Robina Town Centre Dr Lvl2\",\"address\":\"AUS Gold Coast - Robina Town Centre Dr Lvl2\",\"city\":\"Gold Coast\",\"state\":\"Queensland\",\"postal_code\":\"4226\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"Provide personalized support, manage enquiries, and grow within an award-winning global company offering career advancement and benefits.\",\"long_description\":\"<p><b>Looking to move out of retail or hospitality into a stable, full\u2011time role?<\/b><\/p><p>If you\u2019re tired of late nights, inconsistent rosters or short\u2011term contracts, this could be the step into a more structured and secure career. We\u2019re hiring Customer Service Specialists to join our Robina\u2011based call centre team, supporting customers through inbound enquiries in a professional office environment.<\/p><p>You don\u2019t need call centre experience \u2014 if you\u2019ve taken orders, handled complaints, or turned a bad customer experience into a good one \u2014 you know more than you think. We\u2019re looking for people exactly like you!<\/p><p><b>About the Role<\/b><\/p><p>This is a permanent, full\u2011time position based in Robina, QLD. You\u2019ll be the first point of contact for customers, providing efficient and friendly support while working predictable, set hours.<\/p><p><b>What We Offer<\/b><\/p><ul><li><p>$28.12 per hour &#43; 12% super &#43; penalties<\/p><\/li><li><p>June 1st start date<\/p><\/li><li><p>3 weeks of full\u2011time paid training \u2014 no experience required<\/p><\/li><li><p>Permanent roles with genuine career progression \u2014 80% of leaders started in frontline roles<\/p><\/li><\/ul><p><b>What You\u2019ll Be Doing:<\/b><\/p><ul><li><p>Handling inbound customer calls and responding within service level targets<\/p><\/li><li><p>Actively listening to understand customer needs and concerns<\/p><\/li><li><p>Providing clear, accurate information and effective solutions<\/p><\/li><li><p>Documenting customer interactions and completing follow\u2011ups<\/p><\/li><li><p>Identifying opportunities to improve the customer experience<\/p><\/li><li><p>Working collaboratively as part of a supportive team environment<\/p><\/li><\/ul><p><b>Why this is a great role:<\/b><\/p><ul><li><p>Permanent, full\u2011time employment with job security<\/p><\/li><li><p>Stable weekday hours: Monday to Friday between 8:00am and 8:00pm<\/p><\/li><li><p>Predictable schedules that support work\u2011life balance<\/p><\/li><li><p>Office\u2011based role located next to Robina Town Centre<\/p><\/li><li><p>Structured work environment with clear expectations<\/p><\/li><\/ul><p><b>What We\u2019re Looking For:<\/b><\/p><ul><li><p>Customer service experience from retail, hospitality, utilities or similar environments<\/p><\/li><li><p>Strong communication skills and confidence speaking with customers<\/p><\/li><li><p>Ability to multitask and remain detail\u2011focused in a busy environment<\/p><\/li><li><p>A calm, professional and solutions\u2011focused approach<\/p><\/li><li><p>Reliability, accountability and a team\u2011first mindset<\/p><\/li><\/ul><p><\/p><p>If you\u2019re ready to swap unpredictable shifts for a stable, professional role with real career pathways, we\u2019d love to hear from you.<span>\u00a0<\/span><b>Must be over the age of 18<\/b><span>\u00a0<\/span>to apply for a role within Concentrix.<\/p><p><b>Apply now and take the next step toward a long\u2011term career.<\/b><\/p><p><\/p><p><i>Concentrix is dedicated to creating an inclusive and supportive work environment that values diversity in all forms. As an equal opportunity employer, we invite applications from people of all cultures, abilities, backgrounds, and particularly from First Nations communities. Our commitment to equity, diversity, and inclusion ensures that any necessary adjustments during the recruitment process are accommodated, We invite you to discuss any necessary support or adjustments you may need during the recruitment or employment process, assuring that such needs will not impact hiring decisions.<\/i><\/p>\",\"ats_external_id\":\"R1592726\",\"location\":\"Gold Coast, Queensland\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-07T10:04:25.639+08:00\",\"created_at\":\"2026-01-06T02:16:00.536+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjExNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Gold-Coast---Robina-Town-Centre-Dr-Lvl2\/Customer-Service-Officer_R1592726\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01e8b8c9c676c10f7038\",\"descriptor\":\"Concentrix Services Pty Ltd\",\"reference_id\":\"ICNAU\",\"organization_reference_id\":\"ICNAU\"},\"location\":{\"city\":\"Gold Coast\",\"state\":\"Queensland\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"4226\",\"primary_location\":{\"id\":\"AU-GOL-ROBIN-01\",\"wid\":\"1134aee9038b019c9a134333641294eb\",\"descriptor\":\"AUS Gold Coast - Robina Town Centre Dr Lvl2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rexroland.balgos@concentrix.com\"},\"first_name\":\"Balgos, Rex Roland\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"},{\"id\":\"102210014\",\"wid\":\"a2c0782c35771004e42541e486f00000\",\"descriptor\":\"Nicole Faets (102210014)\"},{\"id\":\"102866327\",\"wid\":\"af51fa549706100e6a918ccdcd420000\",\"descriptor\":\"Marko Pranic (102866327)\"},{\"id\":\"102242469\",\"wid\":\"321493b908ad1016ba3073b88a8b0000\",\"descriptor\":\"Rex Roland Balgos (102242469)\"},{\"id\":\"103224837\",\"wid\":\"c5be6a8b134f103530de26a85a6d0000\",\"descriptor\":\"Emma Borthwick (103224837)\"},{\"id\":\"102213916\",\"wid\":\"52a45cc5a0991007139fd413506a0000\",\"descriptor\":\"Talvi Raina (102213916)\"},{\"id\":\"103293263\",\"wid\":\"61a2bc861dd2100b5ef61a7a94f20000\",\"descriptor\":\"Caitlin Wood (103293263)\"},{\"id\":\"101776285\",\"wid\":\"c61b108570cc011a5d2cf5edcc01d49d\",\"descriptor\":\"Janelle Mackay (101776285)\"},{\"id\":\"101945456\",\"wid\":\"fa646a670f5d010d73703033527c0000\",\"descriptor\":\"Michelle Davey (101945456)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0557\",\"descriptor\":\"Advisor II, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371536\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Gold-Coast---Robina-Town-Centre-Dr-Lvl2\/Customer-Service-Officer_R1592726\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Gold-Coast---Robina-Town-Centre-Dr-Lvl2\/Customer-Service-Officer_R1592726\/apply\",\"job_requisition_id\":\"R1592726\"}],\"organizations\":[{\"wid\":\"740544c0a47f01e8b8c9c676c10f7038\",\"descriptor\":\"Concentrix Services Pty Ltd\",\"reference_id\":\"ICNAU\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNAU\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"nicole.mcnicol@concentrix.com\"},\"first_name\":\"Nicole Mcnicol (102147942)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1592726\",\"wid\":\"6beb7b7124e91025b8728fc05c280000\",\"descriptor\":\"Customer Service Specialist\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"635\",\"campaign_id\":\"22115\",\"campaign_title\":\"Advisor I, Customer Service R1667885\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Iloilo 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667885\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.245+08:00\",\"created_at\":\"2026-01-06T02:15:41.758+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjExNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Talent-Connect---Iloilo-2026_R1667885\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354650\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Talent-Connect---Iloilo-2026_R1667885\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Talent-Connect---Iloilo-2026_R1667885\/apply\",\"job_requisition_id\":\"R1667885\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c1b956ff42f501e0ebd4db990d1a863a\",\"address\":\"charleshomer.labor@concentrix.com\"},\"last_name\":\"Labor\",\"first_name\":\"Charles Homer\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667885\",\"wid\":\"5b84737be9de102c30fbf9862cf90000\",\"descriptor\":\"R1667885 Talent Connect - Iloilo 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},{\"email\":{\"wid\":\"ace70ea60431101307954c2981a90004\",\"address\":\"ariana.fortuna@concentrix.com\"},\"last_name\":\"Fortuna\",\"first_name\":\"Ariana\"},{\"email\":{\"wid\":\"399750925a130112b2f5dde44c0ac0c3\",\"address\":\"eunice.abueg@concentrix.com\"},\"last_name\":\"Abueg\",\"first_name\":\"Eunice\"},{\"email\":{\"wid\":\"a64a04a19d6c0114c4861f4f09570003\",\"address\":\"jason.catatista@concentrix.com\"},\"last_name\":\"Catatista\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},{\"email\":{\"wid\":\"db0bffd68c230190a7d8946f0e1adb58\",\"address\":\"monicapaula.parroco@concentrix.com\"},\"last_name\":\"Parroco\",\"first_name\":\"Monica Paula\"},{\"email\":{\"wid\":\"dd9f5a0780ec01d95c79dc507f1cda25\",\"address\":\"phoenixnaomi.zenarosa@concentrix.com\"},\"last_name\":\"Zenarosa\",\"first_name\":\"Phoenix Naomi\"},{\"email\":{\"wid\":\"cd562904c8ba01e87df5062ae22cefe3\",\"address\":\"ramoncarlos.lacson@concentrix.com\"},\"last_name\":\"Lacson\",\"first_name\":\"Ramon Carlos\"},{\"email\":{\"wid\":\"5ea7fb05f4a30112e1939c56ff040001\",\"address\":\"vinamarie.pena@concentrix.com\"},\"last_name\":\"Pe\u00f1a\",\"first_name\":\"Vina Marie\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"636\",\"campaign_id\":\"22114\",\"campaign_title\":\"Advisor I, Customer Service R1667098\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Iloilo Events 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667098\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.224+08:00\",\"created_at\":\"2026-01-06T02:14:22.940+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjExNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Iloilo-Events-2026_R1667098\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354742\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Iloilo-Events-2026_R1667098\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Iloilo-Events-2026_R1667098\/apply\",\"job_requisition_id\":\"R1667098\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c1b956ff42f501e0ebd4db990d1a863a\",\"address\":\"charleshomer.labor@concentrix.com\"},\"last_name\":\"Labor\",\"first_name\":\"Charles Homer\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667098\",\"wid\":\"1de108304874102b906278bdc2d60001\",\"descriptor\":\"R1667098 Customer Service Advisor - Iloilo Events 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},{\"email\":{\"wid\":\"399750925a130112b2f5dde44c0ac0c3\",\"address\":\"eunice.abueg@concentrix.com\"},\"last_name\":\"Abueg\",\"first_name\":\"Eunice\"},{\"email\":{\"wid\":\"dd9f5a0780ec01d95c79dc507f1cda25\",\"address\":\"phoenixnaomi.zenarosa@concentrix.com\"},\"last_name\":\"Zenarosa\",\"first_name\":\"Phoenix Naomi\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"505\",\"campaign_id\":\"1877\",\"campaign_title\":\"GTM - F4 Social Media Dublin\",\"campaign_type\":\"job_application\",\"job_title\":\"Social Media Escalations Advisor\",\"street\":\"The Chase, Carmanhall Road, Sandyford Business Park\",\"address\":\"The Chase, Carmanhall Road, Sandyford Business Park\",\"city\":\"Dublin\",\"state\":\"County Dublin\",\"postal_code\":\"D18 Y3X2\",\"region\":\"Ireland\",\"country\":\"Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;&nbsp;<\/p>\\n<p>If you&rsquo;re a proactive action-taker and solution-finder with a keen eye for detail and a high level of integrity, this may be the right role for you.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is hiring a Social Media Escalations Advisor to support the clients and partners of one of the world&rsquo;s largest social media platforms.&nbsp;In this role, you will efficiently and effectively manage, resolve and close off all escalated customer complaints and high-profile escalated cases, from beginning to resolution, in line with quality standards.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;&nbsp;<\/p>\\n<p>As a Social Media Escalations Advisor on our team, you will:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contact clients and partners via email and outbound calls to support with escalations from high-level advertisers to public figures&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track all communications (including internal support team) through phone, email and chat&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Analys trends in escalations to identify recurring issues and provide reports and feedback to improve overall service&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Troubleshoot sensitive campaigns for global government-related and political ads&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Research and correct issues with payments and payment sources&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage urgent or sensitive situations that could impact the client&rsquo;s\/customer&rsquo;s reputation, ensuring timely and appropriate responses&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Review client issues and determine levels of priority based on case history and information provided through the PSO Escalations Desk&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain detailed records of escalated cases, including the nature of the issue, steps taken to resolve it and final outcomes&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engage directly with client contacts to get the correct information and response to resolve each case at the highest quality and within agreed times&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensure all interactions and resolutions comply with company policies and industry regulations&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are proficient in English communication (verbal and written)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are fully flexible to work between 7 am and 9 pm, Monday - Sunday&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Can adapt to an on-site working location in our Dublin office when necessary&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Can maintain a minimum broadband speed of 10Mbps and a private, distraction-free workspace for optimal productivity (when working from home)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have demonstrated experience assisting advertisers in effectively using online platform tools to achieve solutions&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Can perform repetitive tasks with diligence and consistency&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are able to work independently and collaboratively&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Can adapt to a fast-paced, high-demand work environment&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Applicants must be based in Dublin in order to be considered for this position&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A competitive salary of &euro;29,662.59 per annum&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Performance Bonuses&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employee Discounts&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wellness Programme&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free meals and snacks&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer.<\/strong><\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the Irish law, only applicants who are legally authorised to work in Ireland will be considered for this position.&nbsp;<\/p>\",\"ats_external_id\":\"1139453927\",\"location\":\"Dublin, Ireland\",\"job_type\":\"full_time\",\"salary\":\"28300\",\"salary_type\":\"annually\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-05-15T23:59:06.071Z\",\"created_at\":\"2026-01-02T12:54:26.926Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc3?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc3\/apply?\",\"head_count\":\"5\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1332\",\"campaign_id\":\"13431\",\"campaign_title\":\"Sr. Representative, Operations Support R1688345\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Representative, Operations Support\",\"street\":\"ROU Iasi - 1 Palat Street\",\"address\":\"ROU Iasi - 1 Palat Street\",\"city\":\"Iasi\",\"state\":null,\"postal_code\":\"700019\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"The Sr. Representative, Operations Support (Real-Time Analyst) is responsible for monitoring, analyzing, and optimizing real-time performance across customer service channels. The role ensures that service levels, staffing, and productivity targets are met by managing intraday scheduling, queue performance, and communication with operational teams. The RTA acts as the control center for daily operations, making rapid decisions and adjustments to maintain an efficient workflow.\",\"long_description\":\"<h2><b>Key Responsibilities<\/b><\/h2><h3><b>Real-Time Monitoring<\/b><\/h3><ul><li><p>Track real-time adherence (RTA) of advisors across all queues and platforms.<\/p><\/li><li><p>Monitor call, email, and chat volumes and compare against forecasted demand.<\/p><\/li><li><p>Identify service level risks and take immediate corrective actions.<\/p><\/li><li><p>Maintain visibility on agent states, shrinkage, and productivity metrics.<\/p><\/li><\/ul><h3><b>Intraday Management<\/b><\/h3><ul><li><p>Execute intraday staffing adjustments to mitigate over\/under-staffing.<\/p><\/li><li><p>Reforecast intraday volumes and staffing requirements when significant deviations occur.<\/p><\/li><li><p>Adjust schedules, breaks, and offline activities based on operational needs.<\/p><\/li><li><p>Coordinate with Team Leaders and Operations for quick tactical actions.<\/p><\/li><\/ul><h3><b>Performance &amp; Reporting<\/b><\/h3><ul><li><p>Provide real-time and hourly performance reports (SL, ASA, AHT, occupancy, backlog, etc.).<\/p><\/li><li><p>Identify trends and patterns impacting performance and escalate when necessary.<\/p><\/li><li><p>Track and document deviations, incidents, system outages, and known issues.<\/p><\/li><\/ul><h3><b>Communication &amp; Coordination<\/b><\/h3><ul><li><p>Serve as a central point of communication for operational status during the day.<\/p><\/li><li><p>Notify leadership about risks, incidents, or major deviations from plan.<\/p><\/li><li><p>Collaborate with Scheduling, Forecasting, and Operations to support daily business goals.<\/p><\/li><\/ul><h3><b>Tools &amp; Systems<\/b><\/h3><ul><li><p>Use WFM technology (e.g., Verint, Calabrio, Genesys, NICE, Teleopti) to manage real-time operations.<\/p><\/li><li><p>Monitor telephony systems, dashboards, and reporting tools.<\/p><\/li><li><p>Ensure data accuracy and integrity within WFM systems.<\/p><\/li><\/ul><h2><b>Qualifications &amp; Skills<\/b><\/h2><h3><b>Required<\/b><\/h3><ul><li><p>Experience in Workforce Management or real-time monitoring.<\/p><\/li><li><p>Strong analytical and problem-solving skills.<\/p><\/li><li><p>Ability to make quick data-driven decisions under pressure.<\/p><\/li><li><p>Proficiency in Excel and WFM\/reporting tools.<\/p><\/li><li><p>Excellent communication and coordination abilities.<\/p><\/li><li><p>Attention to detail and ability to multitask.<\/p><\/li><\/ul><h3><b>Preferred<\/b><\/h3><ul><li><p>Prior experience in a contact center environment.<\/p><\/li><li><p>Knowledge of forecasting, scheduling, or WFM methodologies.<\/p><\/li><li><p>Experience with ticketing, CRM, and telephony systems.<\/p><\/li><\/ul><h2><b>Competencies<\/b><\/h2><ul><li><p><b>Critical Thinking &amp; Decision Making<\/b> \u2013 Ability to act quickly on data.<\/p><\/li><li><p><b>Time Management<\/b> \u2013 Skilled at managing multiple priorities and fast-changing situations.<\/p><\/li><li><p><b>Collaboration<\/b> \u2013 Works effectively with operations, support teams, and leadership.<\/p><\/li><li><p><b>Adaptability<\/b> \u2013 Comfortable with change and shifting priorities.<\/p><\/li><li><p><b>Proactive Mindset<\/b> \u2013 Anticipates challenges and takes preventive actions.<\/p><\/li><\/ul><h2><b>Success Indicators<\/b><\/h2><ul><li><p>Achieving daily\/weekly service level targets.<\/p><\/li><li><p>Effective intraday adjustments with minimal service disruption.<\/p><\/li><li><p>High accuracy in reporting and adherence monitoring.<\/p><\/li><li><p>Clear communication and timely updates to stakeholders.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1688345\",\"location\":\"Iasi\",\"job_type\":\"full_time\",\"salary\":\"3700\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-03-27T08:58:23.662+08:00\",\"created_at\":\"2025-12-30T23:34:25.920+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Iasi---1-Palat-Street\/REAL-TIME-ANALYST_R1688345-1\/apply\",\"head_count\":\"4\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"organization_reference_id\":\"WRO03\"},\"location\":{\"city\":\"Iasi\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"700019\",\"primary_location\":{\"id\":\"RO-IAS-PALAT-01\",\"wid\":\"8e0a004f044c101d479f4a6c1fb80000\",\"descriptor\":\"ROU Iasi - 1 Palat Street\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Operations Support\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0740\",\"descriptor\":\"Sr. Representative, Operations Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355998\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Iasi---1-Palat-Street\/REAL-TIME-ANALYST_R1688345-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Iasi---1-Palat-Street\/REAL-TIME-ANALYST_R1688345-1\/apply\",\"job_requisition_id\":\"R1688345\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO03\"},{\"wid\":\"7cfbb95300a41028851a9ec154430000\",\"descriptor\":\"W0ZRSJ P_Wise\",\"reference_id\":\"W0ZRSJ\",\"custom_reference_id\":\"W0ZRSJ\",\"company_reference_id\":null},{\"wid\":\"2e13dd825460102884b0912e82350000\",\"descriptor\":\"11734 - Wise - WHFR2726\",\"reference_id\":\"WHFR2726\",\"custom_reference_id\":\"WHFR2726\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"floringeorgian.filiuta@concentrix.com\"},\"first_name\":\"Florin-Georgian Filiuta (102561665)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1688345\",\"wid\":\"a6265de208201001e6779f0e1ebb0000\",\"descriptor\":\"Sr. Representative, Operations Support\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1333\",\"campaign_id\":\"13426\",\"campaign_title\":\"Professional, BI Specialist (TCF) R1692656\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional, BI Specialist (TCF)\",\"street\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"address\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"postal_code\":\"117372\",\"region\":null,\"country\":\"Singapore\",\"short_description\":\"\",\"long_description\":\"<p><b>Responsibilities:<\/b><\/p><ul><li>Leverages independent judgement and advanced analytical skills to interpret highly complex goals, trends, risks, and areas for improvement by collecting, analysing, reporting, and predicting on key metrics and conclusions<\/li><li>Uses advanced analytic solutions to support customer teams and improve efficiencies. Works on projects\/matters of high complexity in an advisor role. Complexity can vary based on several factors such as client size, number of systems, varying levels of established structures, or dynamics of customer and or data<\/li><li>Works cross-functionally to serve as a trusted advisor and expert for internal and\/or external relationships to ensure high quality data is available for analysis and better business understanding<\/li><li>Develops and delivers highly complex data driven insights, recommendations, and predictions to internal and\/or external stakeholders<\/li><li>Engages with strategic stakeholders for planning, forecasting, and gaining a solid understanding of impactful business questions to successfully document for analysis and decision making<\/li><li>Work is highly independent and reliable<\/li><li>Ad hoc tasks given<\/li><\/ul>\",\"ats_external_id\":\"R1692656\",\"location\":\"Singapore, Central Singapore\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.581+08:00\",\"created_at\":\"2025-12-30T23:33:28.428+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Professional--BI-Specialist--TCF-_R1692656\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"country\":{\"wid\":\"80938777cac5440fab50d729f9634969\",\"iso2\":\"SG\",\"iso3\":\"SGP\",\"descriptor\":\"Singapore\",\"iso_numeric\":\"702\"},\"postal_code\":\"117372\",\"primary_location\":{\"id\":\"SG-SIN-MAPLE-01\",\"wid\":\"560eef7f80b8101d397ccdaf3aa40000\",\"descriptor\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tiffany.wong@concentrix.com\"},\"first_name\":\"Wong, Chee Mun\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1089\",\"descriptor\":\"Professional, BI Specialist (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354536\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Professional--BI-Specialist--TCF-_R1692656\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Professional--BI-Specialist--TCF-_R1692656\/apply\",\"job_requisition_id\":\"R1692656\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mohammadshuaib.mir@concentrix.com\"},\"first_name\":\"Mohammad Shuaib Mir (102881409)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1692656\",\"wid\":\"546f5efe3c721004ee0d537dd9600000\",\"descriptor\":\"Professional, BI Specialist (TCF)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Requirements:<\/b><\/p><ul><li>Proficient knowledge of advanced analysis solutions\/tools (such as OLTP\/OLAP data structures, advanced Excel, Tableau, Salesforce, Power BI, Business Objects)<\/li><li>Proficient knowledge of domain languages (such as SQL Query, HIVEQL, etc.) Application of highly complex statistical methods (such as regression analysis, correlation, causation, etc.)<\/li><li>2- 5 years of related experience to reflect skills and talent necessary for this role preferred<\/li><li>Requires the ability to communicate and present effectively to all levels of external and\/or internal leadership, including a strong executive presence May require advanced sales motion knowledge (such as new sales, renewals, customer success)<\/li><li>May require industry &amp; demographic understanding in one of the following (Hardware, Software, SaaS, Healthcare or industrial)<\/li><li>Bachelor\u2019s Degree\/Diploma, or the equivalent, preferred. Degree\/Diploma in computer science, finance or statistics\/mathematics a plus<\/li><li>Experience in data driven business insight &amp; recommendations, business analytics, dashboard design experience<\/li><\/ul><p><\/p><p><b>Other information:<\/b><\/p><ul><li>5 days&#39; work week (Monday - Friday)<\/li><li>Address: 80 Pasir Panjang Rd, #15-83\/84 Mapletree Business City II, Singapore 117372<\/li><li>Permanent position<\/li><\/ul><p><\/p><p><b><u>Privacy and Information security<\/u><\/b><\/p><ul><li>Adhere security requirements in the process.<\/li><li>Protect the privacy of personal information.<\/li><\/ul><p><\/p><p>If this sounds like an interesting opportunity, hit apply!<\/p><p>All shortlisted candidates will be contacted.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1334\",\"campaign_id\":\"13414\",\"campaign_title\":\"Manager II, Instructional Design R1692498\",\"campaign_type\":\"job_application\",\"job_title\":\"Responsable Formation Site (F\/H) - Fran\u00e7ais - Anglais \u2013 Marrakech\",\"street\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\",\"address\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\",\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"postal_code\":\"40110\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p>Le\/la Responsable site est en charge de l\u2019activit\u00e9 du delivery sur le site de production auquel il\/elle est rattach\u00e9(e), et la mise en place des outils pour y r\u00e9pondre. A ce titre il\/elle assure la garantie de la qualit\u00e9 et du delivery dans la mise en \u0153uvre des diff\u00e9rents dispositifs de formation : il\/elle accompagne le management dans le onboarding, le welcome day, les parcours des modules de compliance, les parcours de prise de poste, le d\u00e9ploiement des actions r\u00e9gionales, la professionnalisation des formateurs au travers des learning communities.<\/p><p><\/p><p>Il\/ elle est le chef d&#39;orchestre de la garantie des process et du respect de leur d\u00e9ploiement tant sur les formations transverses et softskills que dans le cadre des d\u00e9ploiements des formations m\u00e9tiers. Il\/elle a \u00e9galement un r\u00f4le de management hi\u00e9rarchique direct, aupr\u00e8s des formateurs du site, pour assurer l\u2019atteinte de ces objectifs.<\/p><p>Il\/elle interagit quotidiennement avec les acteurs de la production \u2013 Responsable qualit\u00e9 et formtion et chef de projets \u2013 et la direction du site \u2013 PS et Direction, et, dans le cadre d\u2019une comitologie arr\u00eat\u00e9e avec la Direction du site, assure le suivi et le renforcement des parcours sur site.<\/p><p>Vos principales missions sont :<\/p><p><\/p><p><b>1- Pilotage du delivery<\/b><\/p><p><\/p><p>\u2022 Assurer les taux de conformit\u00e9 de la compliance : Welcome day, modules LRS, prise de poste.<\/p><p>\u2022 Favoriser les \u00ab conditions de la r\u00e9ussite \u00bb sur les projets sites par la mise \u00e0 disposition d\u2019outils capitalis\u00e9s et la professionnalisation des formateurs.<\/p><p>\u2022 Exploiter les outils de suivi en partenariat avec les \u00e9quipes r\u00e9gionales<\/p><p>\u2022 Favoriser le d\u00e9ploiement des nouveaux outils Concentrix au sein des op\u00e9rations<\/p><p><\/p><p><b>2- Gestion des process<\/b><\/p><p><\/p><p>\u2022 \u00catre le\/la garant(e) du respect des process de formation sur le p\u00e9rim\u00e8tre du site, en coh\u00e9rence avec le pays et la r\u00e9gion.<\/p><p>\u2022 Contr\u00f4ler et updater la ma\u00eetrise des process et connaissances des outils \u00e0 disposition Training AI, Alba, SIM CX\u2026).<\/p><p>\u2022 Piloter la politique de professionnalisation arr\u00eat\u00e9e par la r\u00e9gion et le pays, pour les nouveaux formateurs habilit\u00e9s ou en phase de refresh.<\/p><p>\u2022 D\u00e9finir les programmes de formation en lien avec les besoins d\u00e9tect\u00e9s par les \u00e9quipes op\u00e9rationnelles du site dans le respect des process pour la mont\u00e9e en comp\u00e9tence des conseillers et des managers de proximit\u00e9.<\/p><p><\/p><p><b>3- Gestion des financements<\/b><\/p><p><\/p><p>\u2022 Dans certains cas, piloter les modalit\u00e9s de financement du site, avec l\u2019appui de la Direction et des PS.<\/p><p>\u2022 Actualiser les outils de suivi pour partage et informations<\/p><p>\u2022 Favoriser la compr\u00e9hension des enjeux et des finalit\u00e9s de formation selon les dispositifs choisis<\/p><p><\/p><p><b>4- Gestion d&#39;\u00e9quipe<\/b><\/p><p><\/p><p>\u2022 Animer et piloter en hi\u00e9rarchie les formateurs du site sur les activit\u00e9s de delivery, respect des process, professionnalisation des pratiques et des outils learning (Training AI, Alba, Learning communities).<\/p><p>\u2022 Organiser et animer ces activit\u00e9s dans le cadre de r\u00e9unions r\u00e9guli\u00e8res et tra\u00e7abilis\u00e9es<\/p><p>\u2022 Monter en comp\u00e9tences les formateurs et r\u00e9aliser le suivi qualit\u00e9 et comp\u00e9tences des \u00e9quipes p\u00e9dagogiques.<\/p><p>\u2022 Animer les \u00e9quipes p\u00e9dagogiques dans le cadre notamment des learning communities<\/p><p>\u2022 Alimenter les bases de connaissances des projets site, en structurant des communaut\u00e9s de projets.<\/p><p>\u2022 Identifier les nouveaux besoins issus du site.<\/p><p><\/p><p><b>Ce que nous vous offrons :<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution :<\/p><p>\u00b7 Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/p><p>\u00b7 Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/p><p>\u00b7 Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/p><p>\u00b7 Des avantages sociaux exceptionnels :<\/p><p><\/p><p>o Assurance sant\u00e9<\/p><p>o Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/p><p>o Service de restauration \u00e0 des prix r\u00e9duits<\/p><p>o Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/p><p>o Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/p><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p><\/p><p>\u00b7 Femme\/homme de terrain<\/p><p>\u00b7 De formation sup\u00e9rieure : Master en Ressources Humaines, Ing\u00e9nierie de la Formation, Management, Sciences de l\u2019\u00c9ducation, ou \u00e9quivalent<\/p><p>\u00b7 Minimum 3 ans d\u2019exp\u00e9rience en formation, d\u00e9veloppement des comp\u00e9tences ou transformation op\u00e9rationnelle.<\/p><p>\u00b7 Excellente ma\u00eetrise du fran\u00e7ais et de l\u2019anglais, \u00e0 l\u2019\u00e9crit comme \u00e0 l\u2019oral.<\/p><p>\u00b7 Exp\u00e9rience en management d\u2019\u00e9quipes et de projets de formation \u00e0 grande \u00e9chelle.<\/p><p>\u00b7 Leadership &amp; influence : capacit\u00e9 \u00e0 f\u00e9d\u00e9rer des \u00e9quipes pluridisciplinaires autour d\u2019une vision d\u2019apprentissage.<\/p><p>\u00b7 Orientation business : compr\u00e9hension des priorit\u00e9s op\u00e9rationnelles et capacit\u00e9 \u00e0 d\u00e9montrer la valeur ajout\u00e9e du learning.<\/p><p>\u00b7 Esprit strat\u00e9gique : sait relier la formation \u00e0 la performance et aux objectifs business.<\/p><p>\u00b7 Agilit\u00e9 et innovation : ma\u00eetrise des nouvelles tendances (learning experience, IA, adaptive learning, formation immersive).<\/p><p>\u00b7 Gestion du changement : accompagne les transformations culturelles et organisationnelles li\u00e9es \u00e0 l\u2019\u00e9volution des m\u00e9tiers.<\/p><p>\u00b7 Une mobilit\u00e9 sur le territoire national est requise pour ce poste.<\/p>\",\"ats_external_id\":\"R1692498\",\"location\":\"Marrakech, Marrakech\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.527+08:00\",\"created_at\":\"2025-12-30T01:44:00.967+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Responsable-Formation-Site--F-H----Franais---Anglais---Marrakech_R1692498\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Learning and Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"40110\",\"primary_location\":{\"id\":\"MA-MAR-SIDIG-01\",\"wid\":\"1e068287a9e3101d4799eead173e0000\",\"descriptor\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"naoufal.sallou@concentrix.com\"},\"first_name\":\"Sallou, Naoufal\"},\"categories\":[{\"descriptor\":\"CF Learning and Development\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0799\",\"descriptor\":\"Manager II, Instructional Design\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357767\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Responsable-Formation-Site--F-H----Franais---Anglais---Marrakech_R1692498\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Responsable-Formation-Site--F-H----Franais---Anglais---Marrakech_R1692498\/apply\",\"job_requisition_id\":\"R1692498\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"cyril.pattegay@concentrix.com\"},\"first_name\":\"Cyril Pattegay (102566262)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1692498\",\"wid\":\"b60b1831ae8f100413881e5cb5980001\",\"descriptor\":\"Responsable Formation Site (F\/H) - Fran\u00e7ais - Anglais \u2013 Marrakech\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1335\",\"campaign_id\":\"13405\",\"campaign_title\":\"Accountant I R1689072\",\"campaign_type\":\"job_application\",\"job_title\":\"Accountant I\",\"street\":\"PHL NCR Makati Work-at-Home\",\"address\":\"PHL NCR Makati Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1229\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. \\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. \\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nAccountant I \u2014 GLSS Global Intercompany will report directly to the GLSS Supervisor, Accounting. The Associate ensures that Intercompany transactions are properly recorded and quality reconciliations of I\/C accounts compliant to SOX controls are completed on time. The incumbent should provide solutions for reconciling items, and recommend improvement initiatives within the assigned processes.\",\"long_description\":\"<p><b>What you will do in this role<\/b><\/p><p><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/p><ul><li><span>Perform Book Closing related activities on a monthly, quarterly and annually basis.<\/span><\/li><li><span>Prepare Balance sheet account reconciliations with quality, compliant with SOX requirement, and any open\/reconciling items are cleared.<\/span><\/li><li><span>Maintain general ledger accounts and prepare journal entries for all operational transactions which includes but not limited to Intercompany cross charges, cost-plus entries, cash settlements for IC trade, loans and interest, netting settlements and IC interest accrual.\u00a0<\/span><\/li><li><span>Generate and publish accurate Intercompany reports to relevant stakeholders on a timely manner.\u00a0<\/span><\/li><li><span>Perform accounting analysis for Intercompany AR\/AP, Loans and interests. Be able to identify and resolve variances related to foreign exchange.<\/span><\/li><li><span>Provide appropriate accounting information to customers\/ stakeholders\/controllers when needed.<\/span><\/li><li><span>Assist various cross -functional departments within Concentrix in accounting issues and queries. ( Bank Recon Team, Fixed Asset Team Inter - Company Team, Finance Team, Controllership Team, Payroll Team, HR, Treasury, Accounts Payable Team, Account Receivable Team).<\/span><\/li><li><span>Review financial reports to identify and explain variances.<\/span><\/li><li><span>Perform accounting analyses and reporting to support decision-making purposes.<\/span><\/li><li><span>Works with peers and cross-functional teams to drive continuous process improvement that would yield productivity efficiencies, improved quality of output, enhanced controls and compliance, and increase customers satisfaction.<\/span><\/li><li><span>Ensure that processes are compliant with the global standards and SOX controls.<\/span><\/li><li><span>Meet or exceed targets as pre-determined on the performance scorecard.<\/span><\/li><li><span>Collaborate and maintain strong business engagement with other verticals like core GL, Controllership, Finance, Tax, Treasury, Payroll, Employee expenses, Accounts payable and Accounts receivable teams.<\/span><\/li><li><span>Provides audit support to both internal and external auditors as required.<\/span><\/li><li><span>Preform any other function as may be delegated by immediate lead (supervisor).<\/span><\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><p>Graduate of <b>B.S. Accountancy<\/b> is required.<\/p><\/li><li><p>Minimum 5 years experience in Finance or Accounting.<\/p><\/li><li><p>Minimum 6 months to 1 year experience with <b>Intercompany Transactions<\/b>.<\/p><\/li><li><p>Preferably with experience within the Shared Services accounting industry.<\/p><\/li><li><p>Fluent in <b>English<\/b>\u00a0(verbal and written).<\/p><\/li><li><p>Proficient in <b>Excel<\/b>.<\/p><\/li><li><p>Strong <b>analytical skills<\/b>.<\/p><\/li><li><p>The candidate will need to be self-motivated. \u00a0<\/p><\/li><li><p>Attention to detail is highly important and a structured methodical approach is necessary.<\/p><\/li><li><p>Knowledge in accounting processes such as AP, AR, Bank Reconciliations and General Ledger.<\/p><\/li><li><p>Successful candidates must have the maturity and ability to work on own initiative in a fast-paced environment while maintaining quality of work and effective working relationships with both internal and external customers.<\/p><\/li><li><p>A good Team player and knows how to collaborate with other cross-functional teams within Concentrix.<\/p><\/li><li><p>Able to work <b>Monday to Friday on Mid-Shift (12:00 p.m. to 9:00 p.m.) <\/b>with <b>flexibility<\/b> during month-end closing.<\/p><\/li><\/ul><p><\/p><p>It will be a plus if you:<\/p><ul><li><p>Have experience with SOX Compliance.<\/p><\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:<\/p><ul><li><p>Remote work<\/p><\/li><li><p>Full time contract<\/p><\/li><\/ul><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1689072\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"188.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-01-29T18:05:42.516+08:00\",\"created_at\":\"2025-12-30T01:43:45.684+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-Makati-Work-at-Home\/Accountant-I_R1689072\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Accounting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1229\",\"primary_location\":{\"id\":\"PH-WAH-MAKAT-00\",\"wid\":\"bb20f395fa3c01a23310845e770755a9\",\"descriptor\":\"PHL NCR Makati Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Accounting\"}],\"recruiters\":[{\"id\":\"102202711\",\"wid\":\"948a35e6f492102447caa8644e450000\",\"descriptor\":\"Chantel Joie Salunga (102202711)\"},{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"},{\"id\":\"101825958\",\"wid\":\"142cf519063201d467a512a41c174c0c\",\"descriptor\":\"Pushpinder Kaur (101825958)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0005\",\"descriptor\":\"Accountant I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358668\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-Makati-Work-at-Home\/Accountant-I_R1689072\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-Makati-Work-at-Home\/Accountant-I_R1689072\/apply\",\"job_requisition_id\":\"R1689072\"}],\"organizations\":[{\"wid\":\"f9af6d7260980155bca691213c063ac3\",\"descriptor\":\"(CORP) GL SHARED SERVICES\",\"reference_id\":\"GLSS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"markanthony.castro@concentrix.com\"},\"first_name\":\"Mark Anthony Castro (103166754)\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1689072\",\"wid\":\"a3f008e5e1431001eef1ee5c2ef20000\",\"descriptor\":\"Accountant I\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1336\",\"campaign_id\":\"13392\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1691702\",\"campaign_type\":\"job_application\",\"job_title\":\"Secure AI Consultant\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We\u2019re looking for a Cloud Security &amp; AI Governance Architect with deep expertise in the Microsoft ecosystem to advise enterprise customers and lead strategic AI security initiatives.<\/p><ul><li>Lead customer workshops to assess AI readiness, focusing on identity, data, and compliance.<\/li><li>Define and implement AI governance frameworks addressing policy, access control, data protection, and risk management.<\/li><li>Translate Microsoft security and compliance capabilities (Entra ID, Purview, Defender, M365, Azure AI) into actionable recommendations.<\/li><li>Advise on secure adoption of generative AI tools such as Microsoft Copilot, Copilot Studio, and Azure AI Foundry.<\/li><li>Design approaches for data boundary enforcement, labeling, DLP, and prompt-safety controls.<\/li><li>Review identity and access management for AI workloads, including MFA, Conditional Access, and privileged identity controls.<\/li><li>Recommend monitoring, auditing, and incident-response strategies for AI misuse or data leakage.<\/li><li>Present findings and next steps to IT management stakeholders with clear business and compliance implications.<\/li><\/ul><p><b>Top Skills &amp; Expertise:<\/b><\/p><ul><li>Cloud Security Architecture within the Microsoft ecosystem<\/li><li>AI Governance Framework Design and responsible AI deployment<\/li><li>Compliance &amp; Regulatory Alignment (GDPR, ISO\/IEC 42001, NIST AI RMF)<\/li><li>Microsoft Purview &amp; Fabric for data classification, labeling, and DLP<\/li><li>Consulting &amp; Executive Communication<\/li><li>Incident Response &amp; Monitoring Strategy<\/li><li>Program Delivery &amp; Stakeholder Engagement.<\/li><\/ul><p><b>Required Qualifications:<\/b><\/p><ul><li>5&#43; years in cloud security, compliance, or architecture, ideally in enterprise Microsoft environments<\/li><li>Experience advising enterprise customers on secure adoption of M365 &amp; AI workloads (Copilot, Copilot Studio, AI Foundry)<\/li><li>Hands-on knowledge of Microsoft Entra, Defender for Cloud Apps, Azure Policy, Microsoft Purview, Microsoft Fabric, and M365 Administration<\/li><li>Strong understanding of responsible AI, privacy by design, and regulatory compliance<\/li><li>Excellent written and verbal communication skills for executive-level engagement.<\/li><\/ul><p><b>Preferred Experience:<\/b><\/p><ul><li>Consulting or customer-facing experience at a major Microsoft partner<\/li><li>Familiarity with AI governance frameworks, model risk management, and data-driven decisioning<\/li><li>Experience with RACI models, acceptable-use policies, or risk registers<\/li><li>Exposure to FinOps or cost optimization in Microsoft 365 and Azure environments.<\/li><\/ul><p><b>Required Certifications:<\/b><\/p><ul><li>Microsoft Certified: Cybersecurity Architect Expert (SC-100)<\/li><li>Microsoft Certified: Information Protection Administrator (SC-401)<\/li><li>Microsoft Certified: Azure Security Engineer Associate (AZ-500)<\/li><li>Bonus: Microsoft Certified: Azure AI Engineer Associate (AI-102) or equivalent.<\/li><\/ul><p><\/p><p>#WAH #WFH #LI-Remote<\/p>\",\"ats_external_id\":\"R1691702\",\"location\":\"Mexico City\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.499+08:00\",\"created_at\":\"2025-12-24T06:43:55.192+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzM5Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Secure-AI-Consultant_R1691702\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"daniela.gallardoguajardo@concentrix.com\"},\"first_name\":\"Gallardo Guajardo, Michelle Daniela\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"102009723\",\"wid\":\"871dd66c54300107b36fb46f515c0000\",\"descriptor\":\"Daniela Gallardo Guajardo (102009723)\"},{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"},{\"id\":\"102011757\",\"wid\":\"f81830f171380107b5066bd0a1ea0000\",\"descriptor\":\"Srujan Kumar Rayanna Maddineni (102011757)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354017\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Secure-AI-Consultant_R1691702\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Secure-AI-Consultant_R1691702\/apply\",\"job_requisition_id\":\"R1691702\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brooke.martinez@concentrix.com\"},\"first_name\":\"Brooke Martinez (102012035)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1691702\",\"wid\":\"f1a4b8497b251002f60316f8939a0000\",\"descriptor\":\"Secure AI Consultant\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1337\",\"campaign_id\":\"13386\",\"campaign_title\":\"Manager II, Training &amp; Quality R1689448\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager II, Training & Quality\",\"street\":\"PER Lima - Marcos Farfan 3346 Independencia\",\"address\":\"PER Lima - Marcos Farfan 3346 Independencia\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15311\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Manager II, Training & Quality oversees the strategic planning and execution of training and quality initiatives within the organization. This role is essential in ensuring the workforce is well-equipped with the skills and knowledge necessary to maintain high standards of quality and performance.\",\"long_description\":\"<p><b>Responsibilities:<\/b><\/p><ul><li>Lead and manage the development and implementation of comprehensive training and quality programs.<\/li><li>Establish benchmarks and performance metrics to evaluate the effectiveness of training and quality initiatives.<\/li><li>Collaborate with senior leadership to align training and quality strategies with broader organizational goals.<\/li><li>Oversee the design and updating of training materials and quality standards documentation.<\/li><li>Ensure compliance with regulatory requirements and industry standards in all quality and training activities.<\/li><li>Manage and mentor a team of training and quality professionals, fostering a culture of continuous improvement.<\/li><li>Utilize data-driven insights to refine and enhance training and quality processes.<\/li><\/ul><p><\/p><p><b>Requirements:<\/b><\/p><ul><li><b>Education:<\/b><span>\u00a0<\/span>Master\u2019s degree in Education, Quality Management, Business Administration, or a related field.<\/li><li><b>Experience:<\/b><span>\u00a0<\/span>A minimum of 3 years of experience in training and quality management.<\/li><li><b>Skills:<\/b><ul><li>Strong leadership and strategic planning abilities.<\/li><li>Excellent communication and interpersonal skills.<\/li><li>Expertise in quality assurance methodologies and training program development.<\/li><li>Proficiency in learning management systems and quality management software.<\/li><li>Analytical skills with the ability to interpret data and drive decisions.<\/li><\/ul><\/li><\/ul><p><b>Competencies:<\/b><\/p><ul><li>Strategic vision and execution.<\/li><li>Leadership and team development.<\/li><li>Quality focus and attention to detail.<\/li><li>Change management and adaptability.<\/li><\/ul><p><\/p><p><b>Internal Career Path Policies (Only for current employees)<\/b><\/p><ul><li><b>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/b><\/li><li><b>Required tenure: 6 months.<\/b><\/li><li><b>Required performance: <\/b>KPIs or goals on target for the business unit to which they belong in the last <b>3-month period (not average).<\/b><\/li><li><b>Must not have active disciplinary actions.<\/b><\/li><li><b>The game-changer may participate in only one process at a time.<\/b><\/li><li><b>Comply with the learning paths of the Corporate University.<\/b><\/li><li><b>Must remain at least 6 months in the position to which he\/she was recently promoted, <\/b>to be able to apply for another call.<\/li><li>If you were evaluated by the PC psychologist for a vacancy and you were not selected, <b>you must wait at least 2 months to reapply for that same position from which you did not pass<\/b><\/li><li><b>The process is performed and\/or outside working hours, <\/b>which means that the game-changer should be available in his free time in case we require it.<\/li><li>Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/li><\/ul>\",\"ats_external_id\":\"R1689448\",\"location\":\"Lima, Lima\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"PEN\",\"updated_at\":\"2026-01-09T23:40:08.195+08:00\",\"created_at\":\"2025-12-24T06:43:42.413+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzM4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Marcos-Farfan-3346-Independencia\/Manager-II--Training---Quality_R1689448-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Training & Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Lima\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"15311\",\"primary_location\":{\"id\":\"PE-LIM-INDEP-01\",\"wid\":\"d336840d2e5c101d4795d18c6a3a0000\",\"descriptor\":\"PER Lima - Marcos Farfan 3346 Independencia\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"a9ad9c68d58f10164e2ffb4a57f10002\",\"address\":\"nicole.archer1@concentrix.com\"},\"last_name\":\"Archer\",\"first_name\":\"Nicole\"},\"categories\":[{\"id\":\"CF Training and Quality\",\"wid\":\"0227dc387a0901126c9b06a7f765d17f\",\"descriptor\":\"Training & Quality\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC1685\",\"wid\":\"f9af6d726098012c3980a7004f06f4d5\",\"descriptor\":\"Manager II, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354140\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Marcos-Farfan-3346-Independencia\/Manager-II--Training---Quality_R1689448-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Marcos-Farfan-3346-Independencia\/Manager-II--Training---Quality_R1689448-1\/apply\",\"job_requisition_id\":\"R1689448\"}],\"organizations\":[{\"wid\":\"b4e5b63f5235101eedcc36e3469b0000\",\"descriptor\":\"16045 - Glovo - WHDYN19\",\"reference_id\":\"WHDYN19\",\"custom_reference_id\":\"WHDYN19\"},{\"wid\":\"80767babee88101efe73e9f7ffe90000\",\"descriptor\":\"W0ZP4U P_Glovo 1\",\"reference_id\":\"W0ZP4U\",\"custom_reference_id\":\"W0ZP4U\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"a9ad9c68d58f10164dec9bb45de20000\",\"address\":\"rene.quintanilla1@concentrix.com\"},\"last_name\":\"Quintanilla Saravia\",\"first_name\":\"Rene\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1689448\",\"wid\":\"be234836476c100113c8f29e127c0000\",\"descriptor\":\"R1689448 Manager II, Training & Quality (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"a9ad9c68d58f10164e2ffb4a57f10002\",\"address\":\"nicole.archer1@concentrix.com\"},\"last_name\":\"Archer\",\"first_name\":\"Nicole\"}],\"requisition_type\":\"0\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"637\",\"campaign_id\":\"22098\",\"campaign_title\":\"Advisor I, Transaction Processing R1683911\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Specialized Accounts 2026\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Transaction Processing position performs off-line tasks in direct support of production associates. This position does not interface with customers directly.\",\"long_description\":\"<p><\/p><p>Dare to be #DifferentByDesign? Grab the opportunity to be part of a global organization where Experience is Everything. Enjoy a disruptive workplace as we provide endless learning opportunities, sustainable career development, and an employee centric environment.<\/p><p><\/p><p><u>Job Summary<\/u>: The Customer Care Expert, with the help of key support teams, will manage functions aimed to develop strategic growth opportunities for both our Clients and Business Owners. The incumbent will be responsible in implementing business processes which are aligned with committed standards and service level agreements. As a member of our team of delivery experts, he\/she will play a key role for all stakeholders as we continue to drive operational excellence and top of the line services.<\/p><p><\/p><p><u>Essential Duties and Responsibilities<\/u>:<\/p><ul><li>Utilize Different Communication Platforms to Engage &amp; Build Positive Relationships with Clients or Business Owners<\/li><li>Serve as a Knowledge-Source for Existing Processes and Contribute in the Development of New Business Strategies<\/li><li>Be a Champion in Addressing Customer Needs based on Assigned Responsibilities \u2013 i.e. Customer Service, Technical Support, Sales, and other Business-to-Business Functions<\/li><li>Perform Necessary Research and Analysis to Provide Proper Resolution and Ensure Quality of Services Rendered<\/li><li>Coordinate with Internal and External Departments to Maximize Available Resources and Convert each Client Interaction as Potential Growth Opportunities for the Business<\/li><li>Complete Other Related Functions Depending on Business Needs<\/li><\/ul><p><\/p><p><u>Minimum Hiring Qualifications<\/u>:<\/p><ul><li>At least One (1) Year of Related Working Experience (BPO Set-Up or Similar Industries)<\/li><li>Demonstrates Business Communication Skills (Verbal and Written English)<\/li><li>Excellent Customer Service Skills \u2013 Able to Engage in a Consultative Type of Conversation, Connect with Clients and\/or Business Owners in a Professional Manner<\/li><li>Basic Technical Knowledge is Required \u2013 Can Understand and Articulate Technical Concepts (Basic IT Technologies)<\/li><li>Industry Standard Certifications are Preferred but Not Required (Technical Positions)<\/li><li>Amenable to Work on Shifting Schedules and be Assigned in the Account Location<\/li><li>Intermediate to Advanced Proficiency with Microsoft Office Tools (Outlook, Excel, Word, etc.)<\/li><\/ul><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683911\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.179+08:00\",\"created_at\":\"2025-12-24T06:43:31.229+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Specialized-Accounts-2026_R1683911\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"roberto.baluyot@concentrix.com\"},\"first_name\":\"Baluyot, Roberto\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100841101\",\"wid\":\"60219339f7a01064a14dfecc57282a1d\",\"descriptor\":\"Fredjay Rosas (100841101)\"},{\"id\":\"516677\",\"wid\":\"9f196ba80a870154209b36d507192f02\",\"descriptor\":\"Melisa Bato (516677)\"},{\"id\":\"103362426\",\"wid\":\"f1da4c8dd6e8101fa75be07a0a700000\",\"descriptor\":\"Harmon Kidd Ramos (103362426)\"},{\"id\":\"216348\",\"wid\":\"9f196ba80a87014ba128530705195b8b\",\"descriptor\":\"Rosalie Bautista (216348)\"},{\"id\":\"103211658\",\"wid\":\"5dee776233f0102a2373e592b96d0000\",\"descriptor\":\"Patricia Bianca Reyes (103211658)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"101950110\",\"wid\":\"0143c866a118010fbaadac1d65f20000\",\"descriptor\":\"Eminette Kyle Reminajes - Velasquez (101950110)\"},{\"id\":\"228805\",\"wid\":\"9f196ba80a87017b1956ecbb04197054\",\"descriptor\":\"Ann Camille Duhino (228805)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0639\",\"descriptor\":\"Advisor I, Transaction Processing\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363545\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Specialized-Accounts-2026_R1683911\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Specialized-Accounts-2026_R1683911\/apply\",\"job_requisition_id\":\"R1683911\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"markanthony.delapena@concentrix.com\"},\"first_name\":\"Mark Dela Pena (101884901)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"},{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1683911\",\"wid\":\"a4e7d20ee6a3103b8029d2f4077c0000\",\"descriptor\":\"Talent Connect - Specialized Accounts 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1338\",\"campaign_id\":\"13361\",\"campaign_title\":\"Specialist, Customer Acquisition R1688560\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition\",\"street\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"address\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"80010-010\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1688560\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"2825.78\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2025-12-24T06:43:25.659+08:00\",\"created_at\":\"2025-12-24T06:42:14.211+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzM2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Specialist--Customer-Acquisition_R1688560\/apply\",\"head_count\":\"16\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-010\",\"primary_location\":{\"id\":\"BR-SAO-EZTOW-01\",\"wid\":\"85a9ca3d2e7d102896f08602c4a80000\",\"descriptor\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"207f2a888cb90109f8d3924b18420003\",\"address\":\"ana.araujo3@concentrix.com\"},\"last_name\":\"Araujo\",\"first_name\":\"Ana Beatriz\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI01CA\",\"wid\":\"a1d8c7e9deda1014237eda2063470000\",\"descriptor\":\"Associate, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-353977\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Specialist--Customer-Acquisition_R1688560\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Specialist--Customer-Acquisition_R1688560\/apply\",\"job_requisition_id\":\"R1688560\"}],\"organizations\":[{\"wid\":\"6134de622598101028f9257b1eec0000\",\"descriptor\":\"W0ZYBR Meta SBG\",\"reference_id\":\"W0ZYBR\",\"custom_reference_id\":\"W0ZYBR\"},{\"wid\":\"b9c75784ebc9100de37cce88344a0000\",\"descriptor\":\"24970 - FACEBOOK - 980007323\",\"reference_id\":\"980007323\",\"custom_reference_id\":\"980007323\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"c7bfed7d89861020d24c6f56b04f0005\",\"address\":\"vinicius.luiz1@concentrix.com\"},\"last_name\":\"Luiz\",\"first_name\":\"Vinicius\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1688560\",\"wid\":\"2f9054e164a010014d44c4567fb30000\",\"descriptor\":\"R1688560 Associate, Customer Acquisition (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"207f2a888cb90109f8d3924b18420003\",\"address\":\"ana.araujo3@concentrix.com\"},\"last_name\":\"Araujo\",\"first_name\":\"Ana Beatriz\"},{\"email\":{\"wid\":\"89854bb8e86610359940351b64a00003\",\"address\":\"elaine.ferreira4@concentrix.com\"},\"last_name\":\"Ferreira\",\"first_name\":\"Elaine\"},{\"email\":{\"wid\":\"6b2f1e1ebe42018ebd4a96f467239dc6\",\"address\":\"robertoigor.silva@concentrix.com\"},\"last_name\":\"Gomes\",\"first_name\":\"Igor\"},{\"email\":{\"wid\":\"774cb09035ea013e7d2843dbe55f6b56\",\"address\":\"tayane.peixoto@concentrix.com\"},\"last_name\":\"Peixoto\",\"first_name\":\"Tayane\"}],\"requisition_type\":\"0\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"422\",\"campaign_id\":\"189\",\"campaign_title\":\"Meta\/ Dutch\/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor-Social Media with Dutch(Bucharest, on-site)\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Experience the power of a game-changing career!<\/strong><br \/>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<br \/><br \/>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Customer Advisor - Social Media with Dutch &amp; English - Bucharest (on-site)<\/strong>, you will be part of our team of game-changers who are powering the brands of the future in Social Media.<br \/><br \/><\/p>\\n<p><br \/><strong>Career growth and personal development<\/strong><br \/>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<br \/><br \/><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><br \/>As a<strong>&nbsp;Customer Advisor - Social Media with Dutch &amp; English&nbsp;<\/strong>on our team, you will:<\/p>\\n<ul>\\n<li>Manage multichannel interactions (voice, email or chat) to ensure consistent customer experience<\/li>\\n<li>Respond promptly to queries and suggestions for the following- depending on the line of business:<\/li>\\n<li>Account information<\/li>\\n<li>Billing and Payments<\/li>\\n<li>Technical support<\/li>\\n<li>Account information<\/li>\\n<li>Other queries regarding customer service<\/li>\\n<\/ul>\\n<p><br \/><strong>Your qualifications:<\/strong> <br \/>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are proficient in one of these languages: Dutch (C1 level)<\/li>\\n<li>Have a good level of English (B2 level)<\/li>\\n<li>Have good PC Skills (technical skills nice to have, but not mandatory)<\/li>\\n<li>Are proactive, self-motivated and solution-oriented<\/li>\\n<li>Are available to work in shifts<\/li>\\n<li>Previous experience in customer support represents a plus but it&rsquo;s not mandatory.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>What's in it for you<\/strong><br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time indefinite contract<\/li>\\n<li>Performance bonus<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform<\/li>\\n<li>Medical Subscription<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs, specialized courses and language classes<\/li>\\n<\/ul>\\n<p><br \/><br \/><strong>Experience the best version of you!<\/strong><br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their \\\"employer of choice.\\\"<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><br \/>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with Romania's law, only applicants who are legally authorized to work in Romania will be considered for this position.<\/p>\",\"ats_external_id\":\"3541545292\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-05T11:58:13.083+03:00\",\"created_at\":\"2025-12-23T15:27:38.041+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1339\",\"campaign_id\":\"13342\",\"campaign_title\":\"Sr. Platform Engineer (TCF) R1690718\",\"campaign_type\":\"job_application\",\"job_title\":\"Adobe Commerce Frontend Lead (Magento)\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nWe are seeking a Lead Adobe Commerce (Magento) Frontend Developer to join our team of Adobe Commerce\u2013certified experts. This role provides UI and frontend technical leadership across large, enterprise Adobe Commerce implementations, working closely with backend engineers, architects, designers, and client stakeholders. The ideal candidate will shape frontend architecture, guide development standards, and ensure high-quality, performant user experiences.\",\"long_description\":\"<div><p><b>JOB SUMMARY<\/b><br \/>We are seeking an experienced Adobe Commerce Frontend Lead to design and deliver scalable, high-performance storefront solutions. This role is responsible for leading frontend architecture, implementing modern UI patterns, and ensuring best practices across Adobe Commerce (Magento) environments. The ideal candidate will combine strong technical expertise with hands-on leadership, driving frontend quality, performance, and collaboration across cross-functional teams.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Lead the design and implementation of scalable frontend architectures for Adobe Commerce storefronts (Luma, Hyv\u00e4, PWA Studio, headless or hybrid).<\/li><li>Translate UX\/UI designs and business requirements into high-quality, maintainable frontend code using modern frameworks and best practices.<\/li><li>Drive frontend performance, accessibility (WCAG), SEO, and Core Web Vitals optimization.<\/li><li>Provide technical leadership through code reviews, mentorship, and enforcing frontend standards and best practices.<\/li><li>Collaborate with backend, QA, and DevOps teams to ensure seamless end-to-end delivery and resolve frontend issues efficiently.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>6\u20138&#43; years of frontend development experience, including 5&#43; years with Adobe Commerce (Magento) and 2&#43; years with Magento 2.x.<\/li><li>Strong expertise in HTML5, CSS3&#43;, JavaScript (ES6&#43;), and Adobe Commerce frontend architecture (theming, layout XML, UI components).<\/li><li>Experience with modern frontend approaches such as Hyv\u00e4, PWA Studio, or headless architectures, and integration with GraphQL APIs.<\/li><li>Adobe Commerce Frontend Expert Certification (AD0-E728) required or willingness to obtain within 90 days.<\/li><\/ul><\/div>\",\"ats_external_id\":\"R1690718\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"99996\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-30T02:03:55.976+08:00\",\"created_at\":\"2025-12-22T22:21:58.306+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzM0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Lead-Adobe-Commerce--Magento--Frontend-Developer_R1690718\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nancy.morales@concentrix.com\"},\"first_name\":\"Morales Paez, Nancy Araceli\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"},{\"id\":\"102009973\",\"wid\":\"871dd66c54300107b3aa1ab5a5aa0000\",\"descriptor\":\"Maria del Pilar Puga Vizcaino (102009973)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0352\",\"descriptor\":\"Sr. Platform Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370557\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Lead-Adobe-Commerce--Magento--Frontend-Developer_R1690718\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Lead-Adobe-Commerce--Magento--Frontend-Developer_R1690718\/apply\",\"job_requisition_id\":\"R1690718\"}],\"organizations\":[{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"2267b5989cfa011136b3ddaf5ab10000\",\"descriptor\":\"7421 - Prokarma Mex Non Billable Internal Projects - PMEX0002\",\"reference_id\":\"PMEX0002\",\"custom_reference_id\":\"PMEX0002\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0d45784ee14a011143cd33682cc40000\",\"descriptor\":\"W0ZGGL Pk Mexico Non-Billable Non-Cus\",\"reference_id\":\"W0ZGGL\",\"custom_reference_id\":\"W0ZGGL\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"johan.aleman@concentrix.com\"},\"first_name\":\"Johan Aleman Rojas (102043529)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1690718\",\"wid\":\"7047a3b5919d100205e8033631d00000\",\"descriptor\":\"Adobe Commerce Frontend Lead (Magento)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"112\",\"campaign_id\":\"244\",\"campaign_title\":\"CDMX SEMIBILING\u00dcE\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente CDMX - Semibiling\u00fce\",\"street\":\"\",\"address\":\"\",\"city\":\"Mexico City\",\"state\":\"Mexico City\",\"postal_code\":null,\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Agente en CDMX - Semibiling\u00fce\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Desarrolla tu carrera en Concentrix M&eacute;xico!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Est&aacute;s buscando una nueva oportunidad laboral? En Concentrix M&eacute;xico te ofrecemos las herramientas, el apoyo y el ambiente profesional para que crezcas. Forma parte de un equipo que reconoce tu talento. \ud83c\uddf2\ud83c\uddfd<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Atenci&oacute;n al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar soporte a clientes por tel&eacute;fono, chat o correo electr&oacute;nico.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procedimientos establecidos y utilizar los sistemas internos.<\/li>\\n<li style=\\\"color: #002f35;\\\">Colaborar con tu equipo para ofrecer un excelente servicio diario.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Sueldo base semanal<br \/>\u2705 Prestaciones de ley: IMSS, INFONAVIT<br \/>\u2705 Capacitaci&oacute;n pagada<br \/>\u2705 Oportunidades de crecimiento<br \/>\u2705 Bonos por desempe&ntilde;o y asistencia<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Certificado de bachillerato<br \/>Conocimientos b&aacute;sicos de c&oacute;mputo<br \/>Disponibilidad de horario<br \/>Buena comunicaci&oacute;n<br \/>(Para vacantes biling&uuml;es) Nivel de ingl&eacute;s requerido<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iquest;Listo para crecer con nosotros? Post&uacute;late hoy y forma parte de Concentrix M&eacute;xico.<\/p>\",\"ats_external_id\":\"R1689013\",\"location\":\"Mexico City, Mexico City\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T17:59:03.874-06:00\",\"created_at\":\"2025-12-22T14:32:46.617-06:00\",\"latitude\":\"19.4326077\",\"longitude\":\"-99.133208\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQ?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mexico City\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"recruiter\":{\"email\":{\"wid\":\"9b45ddd698bc100666a4456b1bfb0003\",\"address\":\"emanuel.pozos@concentrix.com\"},\"last_name\":\"Pozos\",\"first_name\":\"Emanuel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338811\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol---CDMX_R1664956\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol---CDMX_R1664956\/apply\",\"job_requisition_id\":\"R1664956\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f6301b0901b5a0000\",\"address\":\"amparo.arroyo@concentrix.com\"},\"last_name\":\"Arroyo\",\"first_name\":\"Amparo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664956\",\"wid\":\"72b6c19dbb0e10295c2f53f9cbc60001\",\"descriptor\":\"R1664956 Customer Service Agents - Espa\u00f1ol - CDMX (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-mexico\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"331\",\"campaign_id\":\"189\",\"campaign_title\":\"Expedia \/ Danish \/ Sweden Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Join our Danish-speaking Customer Service team in the Travel Industry!\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Sweden\",\"short_description\":\"Join our Danish-speaking Customer Service team in the Travel Industry!\",\"long_description\":\"<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\"><span style=\\\"font-weight: bold;\\\">Experience the power of a game-changing career<\/span><\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">&nbsp;<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">If you are passionate about customer service and also interested in travels, then this could be the right place for you and we'd love for you to be flexible and dynamic addition to our team!<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">&nbsp;<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% <span style=\\\"font-style: italic;\\\">(note: the training period is fulltime only, part-time is possible after this stage). <\/span>This role also offers flexibility in terms of where you work, from the comfort of your own home!<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">&nbsp;<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\"><span style=\\\"font-weight: bold;\\\">About the role,<\/span> as a Customer Support Specialist, you will be responsible for<\/p>\\n<ul style=\\\"direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;\\\" type=\\\"disc\\\">\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">Bringing great customer service to&nbsp;the customers via phone and e-mail,<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">Finding&nbsp;solutions for each individual customer to ensure their journey runs smoothly<\/span><\/li>\\n<\/ul>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">&nbsp;<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\"><span style=\\\"font-weight: bold;\\\">Your Qualifications<\/span><\/p>\\n<ul style=\\\"direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;\\\" type=\\\"disc\\\">\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">You enjoy working in a dynamic customer service role and are eager to provide first-class service.<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">You handle customer interactions efficiently and professionally, even in challenging situations.<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">You have a positive attitude, are eager to learn new things, and develop based on feedback.<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">You communicate fluently in <\/span><span style=\\\"font-weight: bold; font-family: Calibri; font-size: 12.0pt;\\\">Danish<\/span><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\"> as well as in English. <\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">We do not require years of experience, but we hope you are eager to learn and grow into a customer service professional!<\/span><\/li>\\n<\/ul>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">&nbsp;<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\"><span style=\\\"font-weight: bold;\\\">What We Offer You<\/span><\/p>\\n<ul style=\\\"direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;\\\" type=\\\"disc\\\">\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">A competitive salary based on collective agreement<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">Bonus up to aprox 2700 SEK per month.<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">Flexible work schedule<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">A job you can do from the comfort of your own home <\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">3,500 SEK annual wellness allowance (Friskv&aring;rdsbidrag)<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">Great career development opportunities and access to our internal career program.<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">Paid training and continuous coaching to support you in your role.<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 12.0pt;\\\">Supportive and fun coworkers (if we do say so ourselves)<\/span><\/li>\\n<\/ul>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">&nbsp;<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\"><span style=\\\"font-weight: bold;\\\">Start date: <\/span>2nd of March, 2026.<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\"><span style=\\\"font-weight: bold;\\\">Working hours: <\/span>Full time within our opening hours (Monday to Sunday, from 8 AM till 7 PM).<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\"><span style=\\\"font-weight: bold;\\\">Location:<\/span> Work from home within Sweden.<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">&nbsp;<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">Our&nbsp;recruitment process&nbsp;consists of a short phone interview, an online&nbsp;test, finally an interview and a background check. If we turn out to be a match, we'll be happy to make an offer!<\/p>\\n<p style=\\\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\\\">&nbsp;<\/p>\\n<p>If you want to grow in your professional role, be inspired by new challenges, and have a genuine passion for service, we encourage you to send in your application. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their Employer of Choice!<\/p>\\n<p><em><strong>Concentrix is an equal opportunity employer <\/strong><\/em><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\",\"ats_external_id\":\"4014039013\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"SEK\",\"updated_at\":\"2026-04-16T15:44:21.825+02:00\",\"created_at\":\"2025-12-19T09:57:24.697+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"travel_and_tourism\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1340\",\"campaign_id\":\"13312\",\"campaign_title\":\"Professional I, Facilities R1690278\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9 de S\u00e9curit\u00e9 Physique (F\/H) \u2013 Cotonou\",\"street\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"address\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"city\":\"COTONOU\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":null,\"country\":\"Benin\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! <\/b><b>&#x1f31f;<\/b><\/p><ul><li><b>Qui sommes-nous ?<\/b><br \/>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays &#x1f30d;. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence \u2728, dans un environnement inclusif, collaboratif et innovant &#x1f91d;.<\/li><\/ul><p><\/p><ul><li><b>Votre mission en tant que Charg\u00e9 de S\u00e9curit\u00e9 Physique <\/b><b>&#x1f4cb;<\/b><\/li><\/ul><p><b>Objectifs du poste :<\/b><\/p><ul><li>Assurer la mise en \u0153uvre et le suivi des politiques de s\u00e9curit\u00e9 physique sur le site<\/li><li>Appuyer dans la gestion des moyens g\u00e9n\u00e9raux (b\u00e2timents, \u00e9quipements, flotte, entretien, fournitures).<\/li><li>Garantir la continuit\u00e9 et la qualit\u00e9 des services internes (maintenance, s\u00e9curit\u00e9, gardiennage, etc.).<\/li><li>Participer \u00e0 la gestion administrative et logistique du d\u00e9partement.<\/li><\/ul><p><b>Responsabilit\u00e9s principales:<\/b><\/p><p><b>A. S\u00e9curit\u00e9 physique<\/b><\/p><ul><li>Suivre la performance et la pr\u00e9sence des agents de s\u00e9curit\u00e9 sur site.<\/li><li>Veiller au bon fonctionnement des dispositifs de s\u00e9curit\u00e9 : cam\u00e9ras, badges, alarmes, extincteurs, issues de secours.<\/li><li>Participer \u00e0 la mise \u00e0 jour et \u00e0 l\u2019application du plan de s\u00e9curit\u00e9 et d\u2019\u00e9vacuation.<\/li><li>Effectuer des rondes de contr\u00f4le et r\u00e9diger des rapports d\u2019incidents<\/li><li>Assurer la liaison avec les prestataires de s\u00e9curit\u00e9 et participer \u00e0 leur \u00e9valuation<\/li><li>Pr\u00e9parer les audits et contr\u00f4ler mensuellement les effectifs.<\/li><li>Veiller au respect des proc\u00e9dures en place dans le b\u00e2timent.<\/li><\/ul><p><b>B. Moyens g\u00e9n\u00e9raux<\/b><\/p><ul><li>Superviser les travaux de maintenance, d\u2019entretien, de r\u00e9paration et d\u2019am\u00e9nagement dans les locaux.<\/li><li>Suivre la maintenance du mat\u00e9riel (groupes \u00e9lectrog\u00e8nes, climatiseurs, ascenseurs, etc.<\/li><li>Tenir \u00e0 jour les registres et tableaux de suivi des interventions et consommations.<\/li><li>Assister dans la pr\u00e9paration et le suivi des contrats de prestation (nettoyage, maintenance, transport, etc.)<\/li><\/ul><p><b>C. Support administratif<\/b><\/p><ul><li>Participer \u00e0 la r\u00e9daction des bons de commande et au suivi des livraisons.<\/li><li>Tenir \u00e0 jour les bases de donn\u00e9es et fichiers du d\u00e9partement (prestataires, \u00e9quipements, stocks).<\/li><li>Pr\u00e9parer les rapports p\u00e9riodiques pour la Responsable du d\u00e9partement.<\/li><li>Participer \u00e0 la sensibilisation du personnel aux r\u00e8gles de s\u00e9curit\u00e9 et d\u2019hygi\u00e8ne.<\/li><\/ul><p><\/p><ul><li><b>Ce que nous vous offrons<\/b> &#x1f3c6;<br \/>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<ul><li>Conditions de travail optimales &#x1f331;:<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail. &#x1f31e;<\/li><li>Formation continue pour am\u00e9liorer vos comp\u00e9tences et rester \u00e0 jour avec les pratiques comptables. &#x1f4da;<\/li><li>Opportunit\u00e9s de d\u00e9veloppement professionnel dans un groupe international.<\/li><\/ul><\/li><\/ul><p><\/p><ul><li><b>Le profil recherch\u00e9<\/b> &#x1f50d;<\/li><\/ul><p>Nous recherchons des talents qui ont :<\/p><p><b>Formation<\/b> : Bac&#43;2 minimum en logistique, maintenance, s\u00e9curit\u00e9 ou \u00e9quivalent.<\/p><p><b>Exp\u00e9rience<\/b> : 2 \u00e0 3 ans dans la gestion de la s\u00e9curit\u00e9 ou des moyens g\u00e9n\u00e9raux, id\u00e9alement en entreprise multisite ou prestataire.<\/p><p><b>Comp\u00e9tences techniques<\/b> :<\/p><p>Connaissance des normes de s\u00e9curit\u00e9 et de s\u00fbret\u00e9.<\/p><p>Notions en maintenance des b\u00e2timents et \u00e9quipements.<\/p><p>Ma\u00eetrise des outils informatiques (Excel, Word, Outlook).<\/p><p>Capacit\u00e9 \u00e0 r\u00e9diger des rapports et suivre des indicateurs.<\/p><p><b>Aptitudes personnelles<\/b> :<\/p><p>Rigueur, sens de l\u2019organisation et r\u00e9activit\u00e9.<\/p><p>Bonne capacit\u00e9 d\u2019observation et de reporting.<\/p><p>Esprit d\u2019\u00e9quipe et bon relationnel.<\/p><p>Discr\u00e9tion et sens \u00e9lev\u00e9 de la responsabilit\u00e9.<\/p><p>Disponibilit\u00e9 pour des interventions hors horaires si n\u00e9cessaire.<\/p><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent ! &#x1f680;<\/p><p><\/p>\",\"ats_external_id\":\"R1690278\",\"location\":\"COTONOU, Littoral Department\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.381+08:00\",\"created_at\":\"2025-12-19T06:14:34.440+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzMxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Charg-de-Scurit-Physique--F-H----Cotonou_R1690278\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"COTONOU\",\"state\":null,\"country\":{\"wid\":\"beb6ea2b448f411399a9f5ed7a5d9559\",\"iso2\":\"BJ\",\"iso3\":\"BEN\",\"descriptor\":\"Benin\",\"iso_numeric\":\"204\"},\"postal_code\":null,\"primary_location\":{\"id\":\"BJ-COT-QUART-01\",\"wid\":\"68dbf0c92c83101d8a5b073f39c30000\",\"descriptor\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":null},\"first_name\":null},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1094\",\"descriptor\":\"Professional I, Facilities\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-352760\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Charg-de-Scurit-Physique--F-H----Cotonou_R1690278\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Charg-de-Scurit-Physique--F-H----Cotonou_R1690278\/apply\",\"job_requisition_id\":\"R1690278\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vanessaronye.hounton@concentrix.com\"},\"first_name\":\"Vanessa HOUNTON (103176751)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1690278\",\"wid\":\"a954650b249d10015b1ff75e845c0000\",\"descriptor\":\"Charg\u00e9 de S\u00e9curit\u00e9 Physique (F\/H) \u2013 Cotonou\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1341\",\"campaign_id\":\"13311\",\"campaign_title\":\"Sr. Solution Architect I (TCF) R1678338\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Solution Architect II (TCF)\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1678338\",\"location\":\"Santa Cruz, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-25T02:03:57.050+08:00\",\"created_at\":\"2025-12-19T06:14:34.207+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzMxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Sr-Solution-Architect-I--TCF-_R1678338\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"claireantoinette.kamdon@concentrix.com\"},\"first_name\":\"Kamdon, Claire Antoinette\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"100722319\",\"wid\":\"60219339f7a01064a5a239aff76cf7db\",\"descriptor\":\"Claire Antoinette Kamdon (100722319)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0503\",\"descriptor\":\"Sr. Solution Architect II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-352827\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Sr-Solution-Architect-I--TCF-_R1678338\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Sr-Solution-Architect-I--TCF-_R1678338\/apply\",\"job_requisition_id\":\"R1678338\"}],\"organizations\":[{\"wid\":\"f9af6d7260980170500af6193c06a3be\",\"descriptor\":\"(CORP) SOLUTIONS\",\"reference_id\":\"SOLUTIONS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"740544c0a47f011e1eb9df9f1d113346\",\"descriptor\":\"SSS\",\"reference_id\":\"SSS\",\"custom_reference_id\":\"SSS\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f014c815fe2262011a093\",\"descriptor\":\"MultProjct - Sol Architect\",\"reference_id\":\"MultProjct - Sol Architect_29042019_IND\",\"custom_reference_id\":\"MultProjct - Sol Architect_29042019_IND\",\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"amit.kapoor@concentrix.com\"},\"first_name\":\"Amit Kapoor (190101)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1678338\",\"wid\":\"a954650b249d1001907ddfd23f580000\",\"descriptor\":\"Sr. Solution Architect II (TCF)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T6\",\"wid\":\"f9684f95ad76101063968e973cb30000\",\"descriptor\":\"Grade T6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1342\",\"campaign_id\":\"13299\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1690240\",\"campaign_type\":\"job_application\",\"job_title\":\"SharePoint Consultant\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p><b>Technical Skills \u2013 Solution Area:<\/b> AI Business Solutions, SharePoint on premise and M365 SPO<\/p><p><\/p><p><b>We need individuals that:<\/b><\/p><p><\/p><ul><li>Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.<\/li><li>Set an example of excellence as a Microsoft representative, enhancing the company&#39;s image and reputation through your credibility, preparation, commitment, and first-class delivery.<\/li><li>Demonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.<\/li><li>Communicate at all levels from CIO to the technical staff on the ground.<\/li><\/ul><p><\/p><p><b>Expertise Required <\/b><\/p><ul><li>Experience in the enterprise customer arena and track record with delivering enterprise-grade SharePoint solutions<\/li><li>Face-to-face customer engagement skills<\/li><li>Excellent written, oral and presentation skills<\/li><li>Troubleshooting knowledge &amp; skills<\/li><li>Degree qualification or equivalent experience<\/li><li>Good understanding of ITIL\/Service Management<\/li><li>Passion for new innovative technology and drive customer transformation<\/li><li>Demonstrate effective balance between business and technical acumen<\/li><li>Ability to effectively recognize and adapt to change<\/li><li>Ability to deliver presentations and discuss complimentary products at a solutions level<\/li><li>Ability to handle customer critical issues and work in difficult situations<\/li><li>Experience delivering proactive services, such as workshops and technical assessments.<\/li><\/ul><p><\/p><p><b>Role Requirements<\/b><\/p><ul><li><b>Security Clearance:<\/b> preferred but not mandatory<\/li><li><b>Language:<\/b> Fluent in German and English (written and oral communication)<\/li><li><b>Travel:<\/b> required, mix of remote and onsite engagement<\/li><li><b>Location:<\/b> location near Cologne\/Bonn, Hamburg or Berlin preferred but not mandatory<\/li><\/ul><p><\/p><p><b>Technical Expertise Required <\/b><\/p><p><\/p><p><b>SharePoint On Premise<\/b><\/p><ul><li>Deep understanding in SharePoint on premise for 2016, 2019 and Subscription Edition (Level 300-400)<\/li><li>SharePoint experience in the following areas is required: architecture\/ Topology, SharePoint Basics: Create Sites, Lists, Manage Permissions etc., Troubleshooting skills, Disaster Recovery scenarios, SharePoint Service Applications, Managing, maintaining and migrating Enterprise SharePoint Server, Upgrading between SharePoint versions, Scaling Enterprise SharePoint environments, Configuring SharePoint Hybrid Solutions, Migration to SharePoint Online, (Zero downtime) patching, SharePoint Authentication Providers<\/li><\/ul><p><b>SharePoint Online Administration:<\/b>\u00a0<\/p><ul><li>Manage site collections at the tenant level.\u00a0<\/li><\/ul><ul><li>Design and implement hub site\u00a0architecture.\u00a0<\/li><\/ul><ul><li>Utilize SPO Management Shell, PnP PowerShell module, and Microsoft Graph for tenant management.\u00a0<\/li><\/ul><ul><li>Oversee tenant-level external sharing and prevent oversharing.\u00a0<\/li><\/ul><ul><li>Administer and configure Microsoft Search and understand Microsoft Graph Search connectors.\u00a0<\/li><\/ul><ul><li>Integrate SharePoint Online with M365 Purview for data governance and information management.\u00a0<\/li><li>Implement data loss prevention, data retention, and sensitivity labels\u00a0for SPO\/ODFB.\u00a0<\/li><\/ul><ul><li>Manage Microsoft 365 backup and archive for SharePoint Online.\u00a0<\/li><\/ul><ul><li>Utilize SharePoint Advanced Management (SAM) Add-on features and controls.\u00a0<\/li><\/ul><ul><li>Classic\u00a0and\u00a0Modern\u00a0Search\u00a0\u00a0<\/li><\/ul><ul><li>Understanding\u00a0of the\u00a0latest\u00a0updates and\u00a0changes to\u00a0SharePoint\u00a0Online\u00a0<\/li><\/ul><p><\/p><p><b>OneDrive for Business Administration:<\/b>\u00a0<\/p><ul><li>Understand GPO\/Intune settings for managing\u00a0the OneDrive\u00a0for Business sync client.\u00a0<\/li><\/ul><ul><li>Migrate from on-premises home drives to OneDrive for Business.\u00a0<\/li><\/ul><ul><li>Apply best practices for the OneDrive for Business sync client.\u00a0<\/li><\/ul><p><\/p><p><b>Additional Experience:<\/b><\/p><ul><li>Experience in the following areas is desirable: Active Directory, AD Security, Protocols, Tools, Windows Tools, IIS Experience with troubleshooting tools, Understand how Microsoft 365 platform components interact with SharePoint Online\u00a0, Configuring SharePoint Online deployments and configurations\u00a0, Configuring OneDrive deployments and configurations, Information Protection in Microsoft 365\u00a0<\/li><li>Good understanding of administering, developing, deploying, customizing and troubleshooting Power Platform environments and solutions with Dataverse, Dataverse for Teams &amp; other data sources<\/li><li>Power Platform includes Power Automate, Power Apps, Power Pages, Power Virtual Agents<\/li><li>Developing custom solutions using modern developer stack\u00a0<\/li><\/ul><p>SharePoint PowerShell scripting for online (&amp; on premises environments)<\/p>\",\"ats_external_id\":\"R1690240\",\"location\":\"\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.358+08:00\",\"created_at\":\"2025-12-19T06:14:17.872+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzI5OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/SharePoint-Consultant_R1690240\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"bianca.lazar@concentrix.com\"},\"first_name\":\"Lazar, Bianca\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101955659\",\"wid\":\"a29c29908ff501122cfe5dce9bc10000\",\"descriptor\":\"Bianca Lazar (101955659)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-352740\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/SharePoint-Consultant_R1690240\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/SharePoint-Consultant_R1690240\/apply\",\"job_requisition_id\":\"R1690240\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paula.gibson@concentrix.com\"},\"first_name\":\"Paula Gibson (100788922)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1690240\",\"wid\":\"72d70cedbc7a1001561889a7c1f10000\",\"descriptor\":\"SharePoint Consultant\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"638\",\"campaign_id\":\"22091\",\"campaign_title\":\"Sr. Advisor I, Technical Support R1690402\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service - French\/German\/Spanish\/Italian\",\"street\":\"CHN Suzhou - 1F BIII-23 Creative Industry Park 328 Xing Hu Street\",\"address\":\"CHN Suzhou - 1F BIII-23 Creative Industry Park 328 Xing Hu Street\",\"city\":\"Suzhou\",\"state\":\"Jiangsu\",\"postal_code\":\"215027\",\"region\":null,\"country\":\"China\",\"short_description\":\"The Sr Advisor I, Technical Support provides the most advanced technical support to client customers. This position responds to escalated and unresolved calls from other technical support advisors.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>Communicate with clients using French\/German\/Spanish\/Italian through email, online, and voice formats. Assist clients with inquiries related to logistics, returns and exchanges, and after-sales technical support for smart home products (such as robot vacuums, floor scrubbers, hair dryers, and other small appliances) on Amazon&#39;s official website and overseas e-commerce platforms, providing them with accurate and comprehensive service. Analyze customer needs through communication, and enhance customer satisfaction through efficient and accurate responses and professional service. Provide timely feedback on issues discovered during service and actively propose improvements and suggestions. Working hours: 15:00-24:00 during daylight saving time (16:00-1:00 during standard time). Work five days and rest for two days.<\/p><p><\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Fluent French or German or Spanish or Italian<\/li><li>Courteous with strong customer service orientation<\/li><li>Ability to effectively communicate, both written and verbally<\/li><li>Ability to learn including strong problem solving skills<\/li><li>Dependable with proficient attention to detail<\/li><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li><li>Ability to work as a team member, as well as independently with minimal supervision<\/li><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/li><\/ul><p>\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1690402\",\"location\":\"Suzhou, Jiangsu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.159+08:00\",\"created_at\":\"2025-12-19T06:14:17.669+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHN-Suzhou---1F-BIII-23-Creative-Industry-Park-328-Xing-Hu-Street\/Customer-Service---French-German-Spanish-Italian_R1690402\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Suzhou\",\"state\":\"Jiangsu\",\"country\":{\"wid\":\"6cb77610a8a543aea2d6bc10457e35d4\",\"iso2\":\"CN\",\"iso3\":\"CHN\",\"descriptor\":\"China\",\"iso_numeric\":\"156\"},\"postal_code\":\"215027\",\"primary_location\":{\"id\":\"CN-SUZ-CREAT-01\",\"wid\":\"f778de11033d101ce35ffc8df27a0000\",\"descriptor\":\"CHN Suzhou - 1F BIII-23 Creative Industry Park 328 Xing Hu Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chenxi.li@concentrix.com\"},\"first_name\":\"Li, Chen Xi \uff08\u674e\u6668\u66e6\uff09\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102393543\",\"wid\":\"d5b3219023f0102b3d71954e4fb00002\",\"descriptor\":\"Chen Xi Li \uff08\u674e\u6668\u66e6\uff09 (102393543)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0633\",\"descriptor\":\"Sr. Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-352785\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHN-Suzhou---1F-BIII-23-Creative-Industry-Park-328-Xing-Hu-Street\/Customer-Service---French-German-Spanish-Italian_R1690402\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHN-Suzhou---1F-BIII-23-Creative-Industry-Park-328-Xing-Hu-Street\/Customer-Service---French-German-Spanish-Italian_R1690402\/apply\",\"job_requisition_id\":\"R1690402\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"chenxi.li@concentrix.com\"},\"first_name\":\"Chen Xi Li \uff08\u674e\u6668\u66e6\uff09 (102393543)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1690402\",\"wid\":\"72d70cedbc7a1001871dd205bba10000\",\"descriptor\":\"Customer Service - French\/German\/Spanish\/Italian\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1343\",\"campaign_id\":\"13291\",\"campaign_title\":\"Sr. Representative, Accounting R1690270\",\"campaign_type\":\"job_application\",\"job_title\":\"Stagiaire Assistant Comptable (F\/H) \u2013 Cotonou\",\"street\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"address\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"city\":\"COTONOU\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":null,\"country\":\"Benin\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! <\/b><b>&#x1f31f;<\/b><\/p><ul><li><b>Qui sommes-nous ?<\/b><br \/>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays &#x1f30d;. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence \u2728, dans un environnement inclusif, collaboratif et innovant &#x1f91d;.<\/li><\/ul><p><\/p><ul><li><b>Votre mission en tant que Stagiaire Assistant Comptable <\/b><b>&#x1f4cb;<\/b><\/li><\/ul><ul><li>Saisir des \u00e9critures comptables<\/li><li>Faire les approchements bancaires<\/li><li>Faire le suivi des comptes<\/li><li>Pr\u00e9parer les d\u00e9clarations fiscales et sociales<\/li><li>Analyser les \u00e9carts financiers<\/li><li>Assister dans la pr\u00e9paration des bilans et comptes de r\u00e9sultats<\/li><li>Contr\u00f4ler les documents comptables<\/li><li>Classer et archiver les documents comptables<\/li><li>Participer aux audits internes<\/li><li>Contribuer au reporting financier mensuel<\/li><\/ul><p><\/p><ul><li><b>Ce que nous vous offrons<\/b> &#x1f3c6;<br \/>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<ul><li>Conditions de travail optimales &#x1f331;:<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail. &#x1f31e;<\/li><li>Formation continue pour am\u00e9liorer vos comp\u00e9tences et rester \u00e0 jour avec les pratiques comptables. &#x1f4da;<\/li><\/ul><\/li><\/ul><p><\/p><ul><li><b>Le profil recherch\u00e9<\/b> &#x1f50d;<\/li><\/ul><p>Nous recherchons des talents qui :<\/p><p>D\u00e9tiennent un dipl\u00f4me de Bac &#43;\u00a03 en finance ou comptabilit\u00e9 avec une exp\u00e9rience de 1 \u00e0 3 ans sur un r\u00f4le similaire<\/p><p>Ont une exp\u00e9rience en ERP, et une ma\u00eetrise des outils comptables et financiers.<\/p><p>Ma\u00eetrisent la pratique comptable et financi\u00e8re, et comprennent les enjeux de la gestion des finances<\/p><p>Poss\u00e8dent un excellent sens du relationnel, et sont capables de collaborer efficacement avec les \u00e9quipes internes et externes.<\/p><p>Sont rigoureux, force de proposition, avec une capacit\u00e9 \u00e0 anticiper et r\u00e9soudre les probl\u00e8mes<\/p><p>Sont organis\u00e9s, capables de planifier, et de g\u00e9rer efficacement les priorit\u00e9s dans un environnement dynamique<\/p><p>Ont le sens de l\u2019organisation, rigueur et de la confidentialit\u00e9<\/p><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent ! &#x1f680;<\/p><p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! <\/b><b>&#x1f31f;<\/b><\/p><ul><li><b>Qui sommes-nous ?<\/b><br \/>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays &#x1f30d;. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence \u2728, dans un environnement inclusif, collaboratif et innovant &#x1f91d;.<\/li><\/ul><p><\/p><ul><li><b>Votre mission en tant que Stagiaire Assistant Comptable <\/b><b>&#x1f4cb;<\/b><\/li><\/ul><ul><li>Saisir des \u00e9critures comptables<\/li><li>Faire les approchements bancaires<\/li><li>Faire le suivi des comptes<\/li><li>Pr\u00e9parer les d\u00e9clarations fiscales et sociales<\/li><li>Analyser les \u00e9carts financiers<\/li><li>Assister dans la pr\u00e9paration des bilans et comptes de r\u00e9sultats<\/li><li>Contr\u00f4ler les documents comptables<\/li><li>Classer et archiver les documents comptables<\/li><li>Participer aux audits internes<\/li><li>Contribuer au reporting financier mensuel<\/li><\/ul><p><\/p><ul><li><b>Ce que nous vous offrons<\/b> &#x1f3c6;<br \/>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<ul><li>Conditions de travail optimales &#x1f331;:<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail. &#x1f31e;<\/li><li>Formation continue pour am\u00e9liorer vos comp\u00e9tences et rester \u00e0 jour avec les pratiques comptables. &#x1f4da;<\/li><\/ul><\/li><\/ul><p><\/p><ul><li><b>Le profil recherch\u00e9<\/b> &#x1f50d;<\/li><\/ul><p>Nous recherchons des talents qui :<\/p><p>D\u00e9tiennent un dipl\u00f4me de Bac &#43;\u00a03 en finance ou comptabilit\u00e9 avec une exp\u00e9rience de 1 \u00e0 3 ans sur un r\u00f4le similaire<\/p><p>Ont une exp\u00e9rience en ERP, et une ma\u00eetrise des outils comptables et financiers.<\/p><p>Ma\u00eetrisent la pratique comptable et financi\u00e8re, et comprennent les enjeux de la gestion des finances<\/p><p>Poss\u00e8dent un excellent sens du relationnel, et sont capables de collaborer efficacement avec les \u00e9quipes internes et externes.<\/p><p>Sont rigoureux, force de proposition, avec une capacit\u00e9 \u00e0 anticiper et r\u00e9soudre les probl\u00e8mes<\/p><p>Sont organis\u00e9s, capables de planifier, et de g\u00e9rer efficacement les priorit\u00e9s dans un environnement dynamique<\/p><p>Ont le sens de l\u2019organisation, rigueur et de la confidentialit\u00e9<\/p><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent ! &#x1f680;<\/p><p><\/p>\",\"ats_external_id\":\"R1690270\",\"location\":\"COTONOU, Littoral Department\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.325+08:00\",\"created_at\":\"2025-12-19T06:14:08.051+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzI5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Stagiaire-Assistant-Comptable--F-H----Cotonou_R1690270\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Accounting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b1c24863870000\",\"descriptor\":\"Concentrix B\u00e9nin\",\"reference_id\":\"WBJ01\",\"organization_reference_id\":\"WBJ01\"},\"location\":{\"city\":\"COTONOU\",\"state\":null,\"country\":{\"wid\":\"beb6ea2b448f411399a9f5ed7a5d9559\",\"iso2\":\"BJ\",\"iso3\":\"BEN\",\"descriptor\":\"Benin\",\"iso_numeric\":\"204\"},\"postal_code\":null,\"primary_location\":{\"id\":\"BJ-COT-QUART-01\",\"wid\":\"68dbf0c92c83101d8a5b073f39c30000\",\"descriptor\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":null},\"first_name\":null},\"categories\":[{\"descriptor\":\"CF Accounting\"}],\"recruiters\":[],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0007\",\"descriptor\":\"Sr. Representative, Accounting\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-352706\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Stagiaire-Assistant-Comptable--F-H----Cotonou_R1690270\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Stagiaire-Assistant-Comptable--F-H----Cotonou_R1690270\/apply\",\"job_requisition_id\":\"R1690270\"}],\"organizations\":[{\"wid\":\"875d4c3c8e77101ac0b1c24863870000\",\"descriptor\":\"Concentrix B\u00e9nin\",\"reference_id\":\"WBJ01\",\"custom_reference_id\":null,\"company_reference_id\":\"WBJ01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"arielmerveil.sogbossi@concentrix.com\"},\"first_name\":\"Ariel Merveil Sogbossi (102573203)\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1690270\",\"wid\":\"55f63361d5d6100159adf2f9f0690000\",\"descriptor\":\"Stagiaire Assistant Comptable (F\/H) \u2013 Cotonou\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1344\",\"campaign_id\":\"13285\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1690246\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect - Power Platform, Power BI\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p><b>Power Platform and Power BI<\/b><\/p><p><\/p><p>We are seeking a highly skilled Cloud Solution Architect with deep expertise across the Microsoft Power Platform and Power BI ecosystems. This hybrid role combines solution architecture, governance leadership, enterprise administration, and advanced analytics development. The ideal candidate will excel in designing scalable Power Platform solutions, implementing governance frameworks, and delivering impactful Power BI insights that empower data-driven decision-making across the organization.<\/p><p><\/p><p><b>Role Overview<\/b><\/p><p>As a Cloud Solution Architect, you will lead the design, development, and governance of Power Platform solutions\u2014including Power Apps, Power Automate, Power Pages, and Dataverse\u2014while also architecting and delivering enterprise-grade Power BI dashboards, data models, and analytics solutions. You will collaborate closely with business and technical stakeholders, troubleshoot complex issues, and guide organizations in adopting best practices for both low-code development and business intelligence.<\/p><p>This role is ideal for individuals passionate about enabling organizations through secure, innovative, and well-governed digital solutions.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><p><b>Power Platform Architecture &amp; Development<\/b><\/p><ul><li>Design, develop, and maintain Power Apps solutions, with emphasis on <b>Model-Driven Apps<\/b> and enterprise architecture.<\/li><li>Build and manage <b>Power Pages<\/b> and integrated Power Platform components.<\/li><li>Implement <b>ALM best practices<\/b> using Solutions.<\/li><li>Develop, optimize, and troubleshoot <b>Power Automate cloud and desktop flows<\/b>.<\/li><li>Integrate data from <b>Dataverse, SharePoint, SQL, and other sources<\/b>.<\/li><li>Provide technical training and guide customers through architectural decisions.<\/li><\/ul><p><b>Power Platform Administration &amp; Governance<\/b><\/p><ul><li>Administer and support Power Platform environments using <b>Power Platform Admin Center (PPAC)<\/b>.<\/li><li>Define and implement governance strategies, environment planning, and security models.<\/li><li>Manage licensing, capacity planning, and <b>Data Loss Prevention (DLP)<\/b> policies.<\/li><li>Analyze platform usage and performance using PPAC and M365 audit logs.<\/li><li>Establish and maintain a <b>Power Platform Center of Excellence (CoE)<\/b>.<\/li><\/ul><p><b>Power BI Development &amp; Analytics<\/b><\/p><ul><li>Design, develop, and maintain interactive <b>Power BI dashboards and reports<\/b>.<\/li><li>Build efficient data models using <b>DAX<\/b> and <b>Power Query (M)<\/b>.<\/li><li>Integrate data from SQL, Excel, APIs, cloud services, and enterprise systems.<\/li><li>Optimize report performance, scalability, and user experience.<\/li><li>Implement workspace governance, role-based access, and data security.<\/li><li>Collaborate with stakeholders to translate business needs into actionable insights.<\/li><\/ul><p><b>Dynamics 365 &amp; CRM (Desired)<\/b><\/p><ul><li>Knowledge of Dynamics 365 CE modules (Sales, Customer Service, Customer Insights \u2013 Journeys, Field Service).<\/li><li>Experience with Dynamics CRM on-premises, including:<\/li><\/ul><ul><li>Infrastructure installation and configuration<\/li><li>Customization (data model, forms, views, JavaScript, C#, plugins, workflows)<\/li><li>Integrations and cloud migrations<\/li><li>Performance tuning (SQL, IIS, networking)<\/li><li>Environment health assessments<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><p><b>Required<\/b><\/p><ul><li>Intermediate to expert experience in <b>Power Platform governance, administration, and development<\/b>.<\/li><li>Strong proficiency in:<ul><li>Power Apps (Canvas &amp; Model-Driven)<\/li><li>Power Automate (cloud &amp; desktop)<\/li><li>Dataverse<\/li><li>Power Pages<\/li><li>Power BI (desktop &amp; service)<\/li><\/ul><\/li><li>Advanced knowledge of <b>PPAC<\/b> and <b>Center of Excellence Starter Kit<\/b>.<\/li><li>Strong analytical, troubleshooting, and problem-solving skills.<\/li><li>Experience with SQL and relational databases.<\/li><li>Excellent communication and stakeholder engagement abilities.<\/li><li>Proven experience designing intuitive dashboards and enterprise-grade solutions.<\/li><li>Commitment to continuous learning and modern engineering practices.<\/li><\/ul><p><b>Preferred<\/b><\/p><ul><li>Microsoft certifications in Power Platform, Power BI, or related areas.<\/li><li>Experience in enterprise BI governance and cloud data platforms (Azure, AWS, GCP).<\/li><li>Exposure to Python or R for advanced analytics.<\/li><li>Consulting or customer-facing experience.<\/li><li>Background in business analysis or data science.<\/li><li>Experience with Dynamics 365 CE or CRM on-premises architecture.<\/li><\/ul>\",\"ats_external_id\":\"R1690246\",\"location\":\"Souss-Massa\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.299+08:00\",\"created_at\":\"2025-12-19T06:13:32.529+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzI4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Microsoft-Power-Platform-Engineer_R1690246\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"bianca.lazar@concentrix.com\"},\"first_name\":\"Lazar, Bianca\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101955659\",\"wid\":\"a29c29908ff501122cfe5dce9bc10000\",\"descriptor\":\"Bianca Lazar (101955659)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357565\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Microsoft-Power-Platform-Engineer_R1690246\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Microsoft-Power-Platform-Engineer_R1690246\/apply\",\"job_requisition_id\":\"R1690246\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paula.gibson@concentrix.com\"},\"first_name\":\"Paula Gibson (100788922)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1690246\",\"wid\":\"09abeaf7f7e610015650681c4c0b0000\",\"descriptor\":\"Cloud Solution Architect - Power Platform, Power BI\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"639\",\"campaign_id\":\"22088\",\"campaign_title\":\"Advisor I, Customer Service R1665990\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - Taguig 2026\",\"street\":\"PHL Fort Bonifacio - Uptown Mall\",\"address\":\"PHL Fort Bonifacio - Uptown Mall\",\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1634\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1665990\",\"location\":\"Bonifacio Global City Taguig, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.137+08:00\",\"created_at\":\"2025-12-19T02:32:09.291+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Homecoming---Taguig-2026_R1665990\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1634\",\"primary_location\":{\"id\":\"PH-FOR-UPTOW-00\",\"wid\":\"740544c0a47f01302a50698f1f113d65\",\"descriptor\":\"PHL Fort Bonifacio - Uptown Mall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102073435\",\"wid\":\"6903affddc6b1003162212e7051e0000\",\"descriptor\":\"Dominic Bueza (102073435)\"},{\"id\":\"102124464\",\"wid\":\"7799da4dd3a410167f5938b2d9350000\",\"descriptor\":\"Carolyn Ramoso (102124464)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102070624\",\"wid\":\"07c8d662333d10019e1d30d769430000\",\"descriptor\":\"Ian Mojica (102070624)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349706\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Homecoming---Taguig-2026_R1665990\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Homecoming---Taguig-2026_R1665990\/apply\",\"job_requisition_id\":\"R1665990\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665990\",\"wid\":\"fcee39038ba6102a1e520be85f230000\",\"descriptor\":\"Customer Service Advisor - Homecoming - Taguig 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"640\",\"campaign_id\":\"22087\",\"campaign_title\":\"Advisor I, Customer Service R1683349\",\"campaign_type\":\"job_application\",\"job_title\":\"One Makati Customer Care Specialist iRecruit Engage 2026\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683349\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.109+08:00\",\"created_at\":\"2025-12-19T02:32:08.530+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/One-Makati-Customer-Care-Specialist-iRecruit-Engage-2026_R1683349\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jarry.aballa@concentrix.com\"},\"first_name\":\"Aballa, Jarry\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102845364\",\"wid\":\"aa605e912aed1004fd1df5128abf0000\",\"descriptor\":\"Jarry Aballa (102845364)\"},{\"id\":\"102821048\",\"wid\":\"418881b01a09104bef3ef43606c60000\",\"descriptor\":\"PJ Bayaborda (102821048)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"103300452\",\"wid\":\"aa0bba3f9c65100d8746a7cbb1550000\",\"descriptor\":\"Jose Carlo Angelo Perez (103300452)\"},{\"id\":\"103349669\",\"wid\":\"cd37ff6c6459101bbad0e851ec630000\",\"descriptor\":\"Chrisdom Tablate (103349669)\"},{\"id\":\"102049290\",\"wid\":\"8248618ae6861019c4d54b5e6da60000\",\"descriptor\":\"Camille Xena Carpio (102049290)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"102215684\",\"wid\":\"85018d4cae2c1007bf1a2c82e0620000\",\"descriptor\":\"Roland Baldos (102215684)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"101213059\",\"wid\":\"ed16e015daa401a27933ca9836453579\",\"descriptor\":\"OJ Sandoval (101213059)\"},{\"id\":\"102316520\",\"wid\":\"5ade9b89cc22100c5b3d443ec04a0000\",\"descriptor\":\"Tzarisse Almira Estilo (102316520)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"103162010\",\"wid\":\"7e8bf299ebcc1021411f2c0c722d0000\",\"descriptor\":\"Maria Carmen Mira (103162010)\"},{\"id\":\"101130331\",\"wid\":\"9d799c7002621074311bde3fe2d4bdad\",\"descriptor\":\"Jeryll Fernandez (101130331)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"103338917\",\"wid\":\"93e33e00d40d10189abd264b92c90000\",\"descriptor\":\"Ken Gio Bautista (103338917)\"},{\"id\":\"102128572\",\"wid\":\"ee9b1cd1bea3101860be6b4b659c0000\",\"descriptor\":\"Bianca Ramirez (102128572)\"},{\"id\":\"102833950\",\"wid\":\"e4428a04636d1052a8c3de0f46b70000\",\"descriptor\":\"Maricar Laviste (102833950)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"103362426\",\"wid\":\"f1da4c8dd6e8101fa75be07a0a700000\",\"descriptor\":\"Harmon Kidd Ramos (103362426)\"},{\"id\":\"103286022\",\"wid\":\"72c00c10ab02100943644840d5ca0000\",\"descriptor\":\"Neil Robert Antonio (103286022)\"},{\"id\":\"103269295\",\"wid\":\"23414dfc93861003be4533b986780000\",\"descriptor\":\"Jaysen Martir (103269295)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"103313176\",\"wid\":\"6dc75b23f6ce1010ab605899a5fb0000\",\"descriptor\":\"Frans Matthew Almada (103313176)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"102934089\",\"wid\":\"d62536c434f8101748a6564876220000\",\"descriptor\":\"Catherine Joy Alarcon (102934089)\"},{\"id\":\"102076261\",\"wid\":\"289ae086dbfe100400f4aff30ad30000\",\"descriptor\":\"Julius Cantillon (102076261)\"},{\"id\":\"102098906\",\"wid\":\"6fc3e993dca7100d0a81ffaa36710000\",\"descriptor\":\"April Bugarin (102098906)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102326590\",\"wid\":\"5bd46a8208a51010af5f4cbf9c6e0000\",\"descriptor\":\"Kyle Simon Bati (102326590)\"},{\"id\":\"103187816\",\"wid\":\"460bc17cac691029d4410b408a480000\",\"descriptor\":\"Jose Francisco Noche (103187816)\"},{\"id\":\"102460897\",\"wid\":\"1f69feb4b785102e6635676bd20f0000\",\"descriptor\":\"Vanissa Sabuya (102460897)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"101971643\",\"wid\":\"0ffa6c5affa101198c28a1eaec630000\",\"descriptor\":\"Arran Rouye Jiao (101971643)\"},{\"id\":\"102828331\",\"wid\":\"cfdc408017ea104f35e559c03e7c0000\",\"descriptor\":\"Alvin John Talens (102828331)\"},{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"},{\"id\":\"101903705\",\"wid\":\"8319f765de010116b7bfbb3726370000\",\"descriptor\":\"Christa Joy Amor David (101903705)\"},{\"id\":\"101808031\",\"wid\":\"436e4c9e5b1b01d649ccecadda0e9311\",\"descriptor\":\"Ric Alfred Marcial (101808031)\"},{\"id\":\"102001265\",\"wid\":\"8962dad7b3640103fa58640af9e60000\",\"descriptor\":\"Leslie Perez (102001265)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"100662750\",\"wid\":\"60219339f7a010649da33edbb4d74944\",\"descriptor\":\"Malcom Pamaran (100662750)\"},{\"id\":\"102095441\",\"wid\":\"8fe90fa65b82100bf2ea3ff18ca00000\",\"descriptor\":\"Rea Hagosojos (102095441)\"},{\"id\":\"103308043\",\"wid\":\"c5958d2b0a39100fa88e2680188c0000\",\"descriptor\":\"Bess Francisco (103308043)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"},{\"id\":\"102086287\",\"wid\":\"b02da584014810084f45df3764780000\",\"descriptor\":\"Chelcy Navarro (102086287)\"},{\"id\":\"103523876\",\"wid\":\"597f6e148014101849f7e8bb9e340000\",\"descriptor\":\"Mikaella Jayne Bagay (103523876)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"101342046\",\"wid\":\"ada2e4211ee801e5d06c39712e61e296\",\"descriptor\":\"Jeff Javier (101342046)\"},{\"id\":\"101640549\",\"wid\":\"22470f1f37f0010ff871d11d9e14c86c\",\"descriptor\":\"Lester Tungala (101640549)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102136921\",\"wid\":\"2d41b9e51cee101b4518457c89660000\",\"descriptor\":\"Nicole Arlegui (102136921)\"},{\"id\":\"103398192\",\"wid\":\"535f2a235b67102a1651fa705f750000\",\"descriptor\":\"Manuel Manalo (103398192)\"},{\"id\":\"102276901\",\"wid\":\"53e2c7a381a810289a149f60c6be0000\",\"descriptor\":\"Mark Anthony Bragais (102276901)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"103198845\",\"wid\":\"509863e9572b102cdcb157aba45e0000\",\"descriptor\":\"Whax Joaquin (103198845)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102351579\",\"wid\":\"a4d1cfc6b457101b57ac7c7c795a0000\",\"descriptor\":\"Angel Aquino (102351579)\"},{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"102881493\",\"wid\":\"31e706bb2dcb102defd0012769ce0000\",\"descriptor\":\"Erika Anne Supat (102881493)\"},{\"id\":\"102171441\",\"wid\":\"62925abb8868100fbf6cca019bf10000\",\"descriptor\":\"Christian Rasonable (102171441)\"},{\"id\":\"101969850\",\"wid\":\"56291c7bdb230118e9873dbc71420000\",\"descriptor\":\"Lealand Vasquez (101969850)\"},{\"id\":\"101966235\",\"wid\":\"684fd1ea04ce011712aae90f59d70000\",\"descriptor\":\"Sarah Faith Paragas (101966235)\"},{\"id\":\"101545337\",\"wid\":\"055baaebfb7901c7d67d8bb1f5237c6f\",\"descriptor\":\"Jhon Mark Sansolis (101545337)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349734\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/One-Makati-Customer-Care-Specialist-iRecruit-Engage-2026_R1683349\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/One-Makati-Customer-Care-Specialist-iRecruit-Engage-2026_R1683349\/apply\",\"job_requisition_id\":\"R1683349\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683349\",\"wid\":\"f7dce34cae39103b467d4b0b5a610000\",\"descriptor\":\"One Makati Customer Care Specialist iRecruit Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"641\",\"campaign_id\":\"22085\",\"campaign_title\":\"Advisor I, Customer Service R1575610\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect TIKTOK - Naga 2025\",\"street\":\"PHL Naga - Ninoy and Cory Ave, Grd Flr\",\"address\":\"PHL Naga - Ninoy and Cory Ave, Grd Flr\",\"city\":\"Naga City\",\"state\":\"Camarines Sur\",\"postal_code\":\"4400\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1575610\",\"location\":\"Naga City, Camarines Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.088+08:00\",\"created_at\":\"2025-12-19T02:32:07.912+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Talent-Connect-TIKTOK---Naga-2025_R1575610\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Naga City\",\"state\":\"Camarines Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4400\",\"primary_location\":{\"id\":\"PH-NAG-NINOY-01\",\"wid\":\"740544c0a47f01a0c3686a8f1f114265\",\"descriptor\":\"PHL Naga - Ninoy and Cory Ave, Grd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"7b02e1017bb401f442de6b64fc0257b0\",\"address\":\"kristine.balasta@concentrix.com\"},\"last_name\":\"Balasta\",\"first_name\":\"Kristine\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-299685\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Talent-Connect-TIKTOK---Naga-2025_R1575610\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Talent-Connect-TIKTOK---Naga-2025_R1575610\/apply\",\"job_requisition_id\":\"R1575610\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"ff4fc406497601285948025d9b295b1c\",\"address\":\"reenamarie.ropeta@concentrix.com\"},\"last_name\":\"Ropeta\",\"first_name\":\"Reena Marie\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1575610\",\"wid\":\"c82f485d8dfd101d38ff8b0d95230000\",\"descriptor\":\"R1575610 Talent Connect TIKTOK - Naga 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"7b02e1017bb401f442de6b64fc0257b0\",\"address\":\"kristine.balasta@concentrix.com\"},\"last_name\":\"Balasta\",\"first_name\":\"Kristine\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"642\",\"campaign_id\":\"22084\",\"campaign_title\":\"Advisor I, Customer Service R1683281\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Spanish 2026\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The position is the initial contact for consumer conversations feedback, issue resolution, records case information and data across multiple channels.  This involves troubleshooting, researching solutions, and providing resolutions to Level 1 consumer problems. The Agent ensures proper consumer handling and escalation procedures while performing assigned functions according to process and standardized policies and procedures.  The Agent is accountable for customer satisfaction by achieving certain prescribed, measurable performance goals on a daily basis. The agent will work an assigned shift, which may have varying start times.\",\"long_description\":\"<p>Answers and responds to inbound calls, returns call from emails, website queries using documented procedures, available tools and supplied script(s) to assess consumers support needs and handle\/route accordingly to the satisfaction of the consumer<br \/>Verifies all contact information<br \/>Creates cases within supplied Customer Relationship Management (CRM) system<br \/>Documents problem definition<br \/>Documents and logs all contacts and actions into CRM as specified in guidelines<br \/>Includes all appropriate case data (soft and hard copies) i.e. CRM survey responses based on reason codes, email, photos, CSAT surveys emailed to consumer post resolution, etc.<br \/>Provides help and clear direction to consumers on follow-up actions to be taken for resolution<br \/>Escalates to internal and external persons in accordance with process direction i.e. to Escalation owner on team, Fulfillment and client when appropriate<br \/>Provides customers with follow-up action to be taken and documents in CRM<br \/>Remains knowledgeable of performance requirements, brands\/product and process documentation<br \/>Maintains awareness of and compliance with all Concentrix personnel policies<br \/>Achieves specified performance goals and knowledge of all tools used in the process<br \/>Additional responsibilities as required i.e. reporting, reporting unresolved issues, handling of hang-ups, etc.<\/p><p><\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683281\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.066+08:00\",\"created_at\":\"2025-12-19T02:32:07.848+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spanish-2026_R1683281\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rosalie.bautista@concentrix.com\"},\"first_name\":\"Bautista, Rosalie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101963318\",\"wid\":\"b65bf950f10001161f599910fc030000\",\"descriptor\":\"Petch Precy Jane Matedios (101963318)\"},{\"id\":\"216348\",\"wid\":\"9f196ba80a87014ba128530705195b8b\",\"descriptor\":\"Rosalie Bautista (216348)\"},{\"id\":\"102464965\",\"wid\":\"a1600f3e36da10313963254abf510000\",\"descriptor\":\"Hope Milky Cayao (102464965)\"},{\"id\":\"101115461\",\"wid\":\"b0c928be7df801b1f18536ffc64a5c3c\",\"descriptor\":\"Jayvee Ian Petere (101115461)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369212\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spanish-2026_R1683281\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spanish-2026_R1683281\/apply\",\"job_requisition_id\":\"R1683281\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"markanthony.delapena@concentrix.com\"},\"first_name\":\"Mark Dela Pena (101884901)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683281\",\"wid\":\"d3d4802273da103b3bb4a5e37c010000\",\"descriptor\":\"Customer Service Advisor - Spanish 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 Exceptional Customer service skills required<br \/>\u2022 Experience in consumer relations and food\/beverage support (a plus)<br \/>\u2022 Proficient working in a client technology provided environment with multiple applications and navigation between applications to research information<br \/>\u2022 Intermediate knowledge of PC and software applications including Microsoft Excel, Word and Outlook<br \/>\u2022 Ability to type 35&#43; WPM<br \/>\u2022 Customer service orientation\/skills and Call center experience Preferred<br \/>\u2022 Excellent oral and written communication skills\/Professional Phone Manner<br \/>\u2022 Ability to communicate actions being taken for resolution based on process direction<br \/>\u2022 Schedule Flexibility<br \/>\u2022 Aptitude to listen to caller\u2019s description of problem; interpret, summarize and document<br \/>\u2022 Strong interpersonal skills, ability to establish and maintain effective working relationships<br \/>\u2022 Ability to handle stressful situations and bond professionally with frustrated customers<\/p><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"643\",\"campaign_id\":\"22083\",\"campaign_title\":\"Advisor I, Customer Service R1667088\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Bridgetowne Events 2026\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667088\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.048+08:00\",\"created_at\":\"2025-12-19T02:32:07.428+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Bridgetowne-Events-2026_R1667088\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"neilrobert.antonio@concentrix.com\"},\"first_name\":\"Antonio, Neil Robert\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101503499\",\"wid\":\"1f436bb147a3010e3e44d224f33feb31\",\"descriptor\":\"Krish Cornelio (101503499)\"},{\"id\":\"1085911\",\"wid\":\"9f196ba80a8701ad555f59f70819e44d\",\"descriptor\":\"Shanon Dorothy Manilag (1085911)\"},{\"id\":\"103466579\",\"wid\":\"09abeaf7f7e61000b83b768cd22d0000\",\"descriptor\":\"Maezy Garin (103466579)\"},{\"id\":\"101993975\",\"wid\":\"b518f4301ce60123fe3ec095aa650000\",\"descriptor\":\"Cristel Manalang (101993975)\"},{\"id\":\"103286032\",\"wid\":\"9e84cf9ac95d100943682b3ec3cb0000\",\"descriptor\":\"Mark Lauren Pilapil (103286032)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"103378039\",\"wid\":\"0250096828e41023f59112ee31760000\",\"descriptor\":\"Mark Lesther Legadia (103378039)\"},{\"id\":\"103286022\",\"wid\":\"72c00c10ab02100943644840d5ca0000\",\"descriptor\":\"Neil Robert Antonio (103286022)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349711\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Bridgetowne-Events-2026_R1667088\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Bridgetowne-Events-2026_R1667088\/apply\",\"job_requisition_id\":\"R1667088\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667088\",\"wid\":\"acd33e5c439e102b8e9dd8826c0c0000\",\"descriptor\":\"Customer Service Advisor - Bridgetowne Events 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"644\",\"campaign_id\":\"22077\",\"campaign_title\":\"Advisor I, Customer Service R1666286\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Shaw XTRA 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666286\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.028+08:00\",\"created_at\":\"2025-12-19T02:32:06.953+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Shaw-XTRA-2026_R1666286\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kateann.almero@concentrix.com\"},\"first_name\":\"Almero, Kate Ann\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"101241012\",\"wid\":\"76e05b2ea2fc01b944fc8c6c0d62547e\",\"descriptor\":\"Caissey Del fonso (101241012)\"},{\"id\":\"101836685\",\"wid\":\"9e0066dd1ceb013f3023a53f071d3ec9\",\"descriptor\":\"Norghezza Paculanang (101836685)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"103286022\",\"wid\":\"72c00c10ab02100943644840d5ca0000\",\"descriptor\":\"Neil Robert Antonio (103286022)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349671\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Shaw-XTRA-2026_R1666286\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Shaw-XTRA-2026_R1666286\/apply\",\"job_requisition_id\":\"R1666286\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666286\",\"wid\":\"942377358595102a61fa9b7f38d00001\",\"descriptor\":\"Customer Service Advisor - Shaw XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"645\",\"campaign_id\":\"22074\",\"campaign_title\":\"Advisor I, Customer Service R1666280\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - MOA XTRA 2026\",\"street\":\"PHL Pasay City - MOA\",\"address\":\"PHL Pasay City - MOA\",\"city\":\"Pasay City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1300\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666280\",\"location\":\"Pasay City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.008+08:00\",\"created_at\":\"2025-12-19T02:31:59.596+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---MOA-XTRA-2026_R1666280\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pasay City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1300\",\"primary_location\":{\"id\":\"PH-PAS-BAYSH-Y0\",\"wid\":\"b67da9176e3d1062f9e44c62002cc37e\",\"descriptor\":\"PHL Pasay City - MOA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"101887500\",\"wid\":\"b21aad4d9b11017f73fb73b5cc0f0304\",\"descriptor\":\"Earl Dimaculangan (101887500)\"},{\"id\":\"102115349\",\"wid\":\"fc28a69d085a1012d0f8387705c00000\",\"descriptor\":\"Rold Dexter Apalla (102115349)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102127375\",\"wid\":\"2a5fb6052b681017789227ee61f20000\",\"descriptor\":\"Jilliane Sofia Castor (102127375)\"},{\"id\":\"101887507\",\"wid\":\"846959bbe7140157af7d385bcd0fa317\",\"descriptor\":\"Jeremy Garcia (101887507)\"},{\"id\":\"101949544\",\"wid\":\"2ba3167769ff010ed7c59e3901de0000\",\"descriptor\":\"Karen Velasquez (101949544)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349783\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---MOA-XTRA-2026_R1666280\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---MOA-XTRA-2026_R1666280\/apply\",\"job_requisition_id\":\"R1666280\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666280\",\"wid\":\"fcee39038ba6102a61938ead4f200000\",\"descriptor\":\"Customer Service Advisor - MOA XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"646\",\"campaign_id\":\"22069\",\"campaign_title\":\"Advisor I, Customer Service R1665928\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - One Makati 2026\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1665928\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.986+08:00\",\"created_at\":\"2025-12-19T02:31:59.322+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---Homecoming---One-Makati-2026_R1665928\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"first_name\":\"Cartel, Chris Benedict\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102164384\",\"wid\":\"52fefaea6753100bc52730f2801d0000\",\"descriptor\":\"Regine Victorino (102164384)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349500\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---Homecoming---One-Makati-2026_R1665928\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---Homecoming---One-Makati-2026_R1665928\/apply\",\"job_requisition_id\":\"R1665928\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665928\",\"wid\":\"fcee39038ba6102a1afc2f01174a0000\",\"descriptor\":\"Customer Service Advisor - Homecoming - One Makati 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"647\",\"campaign_id\":\"22064\",\"campaign_title\":\"Advisor I, Customer Service R1666305\",\"campaign_type\":\"job_application\",\"job_title\":\"XTRA Provincial Hiring 2026\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, 4th Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, 4th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1101\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666305\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.947+08:00\",\"created_at\":\"2025-12-19T02:31:58.756+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-F-4th-Flr\/XTRA-Provincial-Hiring-2026_R1666305\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1101\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-01\",\"wid\":\"740544c0a47f017719a8db8f1f118e66\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, 4th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"john.anonuevo@concentrix.com\"},\"first_name\":\"Anonuevo, John Paul\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"978316\",\"wid\":\"f6358e3b3d6d015a95697d3afd18d1d0\",\"descriptor\":\"John Paul Anonuevo (978316)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349859\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-F-4th-Flr\/XTRA-Provincial-Hiring-2026_R1666305\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-F-4th-Flr\/XTRA-Provincial-Hiring-2026_R1666305\/apply\",\"job_requisition_id\":\"R1666305\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666305\",\"wid\":\"fcee39038ba6102a6344394c75ff0000\",\"descriptor\":\"XTRA Provincial Hiring 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"648\",\"campaign_id\":\"22062\",\"campaign_title\":\"Advisor I, Customer Service R1683357\",\"campaign_type\":\"job_application\",\"job_title\":\"Baguio\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Baguio City - TechnoHub B\",\"address\":\"PHL Baguio City - TechnoHub B\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683357\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.923+08:00\",\"created_at\":\"2025-12-19T02:31:58.500+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-Customer-Care-Specialist-iRecruit-Engage-2026_R1683357\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marah.cepeda1@concentrix.com\"},\"first_name\":\"Aguilera, Marah\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102302560\",\"wid\":\"20db337f11d11006392ada1061fd0000\",\"descriptor\":\"Zhen Timbreza (102302560)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"103004665\",\"wid\":\"a66bde81f3971012340725300dbf0000\",\"descriptor\":\"Hannah Bayquen (103004665)\"},{\"id\":\"102867690\",\"wid\":\"867cdbe61a32100ec83199ea9dbf0000\",\"descriptor\":\"Elle Antonio (102867690)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"103368547\",\"wid\":\"7fe89a0f967f1021409b119883550000\",\"descriptor\":\"Renz Millan (103368547)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"},{\"id\":\"102164385\",\"wid\":\"0e0ea733c2ac100bc55f4566d5790000\",\"descriptor\":\"Dean De Guzman (102164385)\"},{\"id\":\"101386200\",\"wid\":\"00a18a20605a015b76843e10f0139d64\",\"descriptor\":\"Gwenlee May Gozun (101386200)\"},{\"id\":\"102878376\",\"wid\":\"9cf770f5b560102d0944304e969b0000\",\"descriptor\":\"Nathaniel Cabreros (102878376)\"},{\"id\":\"101622739\",\"wid\":\"6cd13a8a6010015076ed7907e10dfe6f\",\"descriptor\":\"Christopher Ian Tanglao (101622739)\"},{\"id\":\"103246701\",\"wid\":\"22db0411418610389c3b72908e530000\",\"descriptor\":\"Rhea Sharmaine Dionisio (103246701)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"102280656\",\"wid\":\"4b657d1e952e102aaa63f603e4020000\",\"descriptor\":\"Joann Dizon (102280656)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"103316249\",\"wid\":\"8759a3d469e01011e0084d292e3f0000\",\"descriptor\":\"Jerusalem Viernes (103316249)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"103311354\",\"wid\":\"900407345aee1010541152ffc90c0000\",\"descriptor\":\"Jalene Fabian (103311354)\"},{\"id\":\"101486983\",\"wid\":\"862832a91037010835f87cde57374df0\",\"descriptor\":\"Angelo Gabriel Palpal-latoc (101486983)\"},{\"id\":\"103198845\",\"wid\":\"509863e9572b102cdcb157aba45e0000\",\"descriptor\":\"Whax Joaquin (103198845)\"},{\"id\":\"101479766\",\"wid\":\"aa753a2a4cb201c2bce3de12563384cf\",\"descriptor\":\"Alyssa Marie Reyes (101479766)\"},{\"id\":\"102898122\",\"wid\":\"cb13f0e00af9100e5be3e90806600000\",\"descriptor\":\"Ehelziah Jane Manantan (102898122)\"},{\"id\":\"102171441\",\"wid\":\"62925abb8868100fbf6cca019bf10000\",\"descriptor\":\"Christian Rasonable (102171441)\"},{\"id\":\"102992826\",\"wid\":\"6718e4453eb4102352850f5eaf8f0000\",\"descriptor\":\"Francine Anne Aris (102992826)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349772\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-Customer-Care-Specialist-iRecruit-Engage-2026_R1683357\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-Customer-Care-Specialist-iRecruit-Engage-2026_R1683357\/apply\",\"job_requisition_id\":\"R1683357\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683357\",\"wid\":\"f7dce34cae39103b46dbb3fae9350000\",\"descriptor\":\"Baguio\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"649\",\"campaign_id\":\"22056\",\"campaign_title\":\"Advisor I, Customer Service R1682858\",\"campaign_type\":\"job_application\",\"job_title\":\"CEBU MACTAN ARP TALKPUSH 2026\",\"street\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"address\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"postal_code\":\"6015\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><div><div><div><div><div><div><div><b><span><span>#LI-DNI<\/span><\/span><\/b><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1682858\",\"location\":\"Lapu-Lapu City (Opon), Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.874+08:00\",\"created_at\":\"2025-12-19T02:31:58.033+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-MACTAN-ARP-TALKPUSH-2026_R1682858-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6015\",\"primary_location\":{\"id\":\"PH-CEB-MACTA-01\",\"wid\":\"740544c0a47f01396ee3738e1f11a562\",\"descriptor\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mariedanielle.delacruz@concentrix.com\"},\"first_name\":\"Dela Cruz, Marie Danielle\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100790659\",\"wid\":\"60219339f7a01064a5ad0cb5a5742cde\",\"descriptor\":\"Angelique Rose Mangubat (100790659)\"},{\"id\":\"101244807\",\"wid\":\"84ef38693cf301977ae513eb7529b605\",\"descriptor\":\"Khaye Perales (101244807)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"102032616\",\"wid\":\"a6c6b7ef2b420110ec4eb8d989da0000\",\"descriptor\":\"Marie Danielle Dela Cruz (102032616)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351019\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-MACTAN-ARP-TALKPUSH-2026_R1682858-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-MACTAN-ARP-TALKPUSH-2026_R1682858-1\/apply\",\"job_requisition_id\":\"R1682858\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"charleshomer.labor@concentrix.com\"},\"first_name\":\"Charles Homer Labor (131085)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682858\",\"wid\":\"f7dce34cae39103affa16ca773790000\",\"descriptor\":\"CEBU MACTAN ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"650\",\"campaign_id\":\"22055\",\"campaign_title\":\"Advisor I, Customer Service R1683282\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Korean 2026\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The position is the initial contact for consumer conversations feedback, issue resolution, records case information and data across multiple channels.  This involves troubleshooting, researching solutions, and providing resolutions to Level 1 consumer problems. The Agent ensures proper consumer handling and escalation procedures while performing assigned functions according to process and standardized policies and procedures.  The Agent is accountable for customer satisfaction by achieving certain prescribed, measurable performance goals on a daily basis. The agent will work an assigned shift, which may have varying start times.\",\"long_description\":\"<p>Answers and responds to inbound calls, returns call from emails, website queries using documented procedures, available tools and supplied script(s) to assess consumers support needs and handle\/route accordingly to the satisfaction of the consumer<br \/>Verifies all contact information<br \/>Creates cases within supplied Customer Relationship Management (CRM) system<br \/>Documents problem definition<br \/>Documents and logs all contacts and actions into CRM as specified in guidelines<br \/>Includes all appropriate case data (soft and hard copies) i.e. CRM survey responses based on reason codes, email, photos, CSAT surveys emailed to consumer post resolution, etc.<br \/>Provides help and clear direction to consumers on follow-up actions to be taken for resolution<br \/>Escalates to internal and external persons in accordance with process direction i.e. to Escalation owner on team, Fulfillment and client when appropriate<br \/>Provides customers with follow-up action to be taken and documents in CRM<br \/>Remains knowledgeable of performance requirements, brands\/product and process documentation<br \/>Maintains awareness of and compliance with all Concentrix personnel policies<br \/>Achieves specified performance goals and knowledge of all tools used in the process<br \/>Additional responsibilities as required i.e. reporting, reporting unresolved issues, handling of hang-ups, etc.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683282\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.848+08:00\",\"created_at\":\"2025-12-19T02:31:57.257+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Korean-2026_R1683282\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rosalie.bautista@concentrix.com\"},\"first_name\":\"Bautista, Rosalie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"216348\",\"wid\":\"9f196ba80a87014ba128530705195b8b\",\"descriptor\":\"Rosalie Bautista (216348)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363584\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Korean-2026_R1683282\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Korean-2026_R1683282\/apply\",\"job_requisition_id\":\"R1683282\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"markanthony.delapena@concentrix.com\"},\"first_name\":\"Mark Dela Pena (101884901)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683282\",\"wid\":\"f7dce34cae39103b3be193e289550000\",\"descriptor\":\"Customer Service Advisor - Korean 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 Exceptional Customer service skills required<br \/>\u2022 Experience in consumer relations and food\/beverage support (a plus)<br \/>\u2022 Proficient working in a client technology provided environment with multiple applications and navigation between applications to research information<br \/>\u2022 Intermediate knowledge of PC and software applications including Microsoft Excel, Word and Outlook<br \/>\u2022 Ability to type 35&#43; WPM<br \/>\u2022 Customer service orientation\/skills and Call center experience Preferred<br \/>\u2022 Excellent oral and written communication skills\/Professional Phone Manner<br \/>\u2022 Ability to communicate actions being taken for resolution based on process direction<br \/>\u2022 Schedule Flexibility<br \/>\u2022 Aptitude to listen to caller\u2019s description of problem; interpret, summarize and document<br \/>\u2022 Strong interpersonal skills, ability to establish and maintain effective working relationships<br \/>\u2022 Ability to handle stressful situations and bond professionally with frustrated customers<\/p><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"651\",\"campaign_id\":\"22054\",\"campaign_title\":\"Advisor I, Customer Service R1557987\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Clark XTRA 2025\",\"street\":\"PHL Clark\",\"address\":\"PHL Clark\",\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"postal_code\":\"2009\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><br \/>#LI-DNI<\/p>\",\"ats_external_id\":\"R1557987\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.826+08:00\",\"created_at\":\"2025-12-19T02:31:57.184+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-XTRA-2025_R1557987-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2009\",\"primary_location\":{\"id\":\"PH-PAM-GARCI-Y0\",\"wid\":\"b67da9176e3d1062f9e45025091dc385\",\"descriptor\":\"PHL Clark\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-288116\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-XTRA-2025_R1557987-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-XTRA-2025_R1557987-1\/apply\",\"job_requisition_id\":\"R1557987\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1557987\",\"wid\":\"f614654ca739100d7eb58da932a20001\",\"descriptor\":\"R1557987 Customer Service Advisor - Clark XTRA 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"81b1e2db4cd6018ed8223b4c6e3361c4\",\"address\":\"alyssamarie.reyes@concentrix.com\"},\"last_name\":\"Reyes\",\"first_name\":\"Alyssa Marie\"},{\"email\":{\"wid\":\"f6358e3b3d6d01263943c70fff185da9\",\"address\":\"angelita.delacruz@concentrix.com\"},\"last_name\":\"dela Cruz\",\"first_name\":\"Angelita\"},{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},{\"email\":{\"wid\":\"b0d922c9d8fb100e23b2203679f50003\",\"address\":\"beverlyanne.reyes@concentrix.com\"},\"last_name\":\"Reyes\",\"first_name\":\"BA\"},{\"email\":{\"wid\":\"07f5e6c7d28c1011ec5ba0b085750005\",\"address\":\"bess.francisco@concentrix.com\"},\"last_name\":\"Francisco\",\"first_name\":\"Bess\"},{\"email\":{\"wid\":\"bb50c30648a51027a55e6e32ad950003\",\"address\":\"camillexena.carpio@concentrix.com\"},\"last_name\":\"Carpio\",\"first_name\":\"Camille Xena\"},{\"email\":{\"wid\":\"9a0cfa9df8e5101fba2b364c96fc0001\",\"address\":\"ceciliofrancisco.forondajr@concentrix.com\"},\"last_name\":\"Foronda Jr\",\"first_name\":\"Cecilio Francisco\"},{\"email\":{\"wid\":\"62472229894f10248f48797284220001\",\"address\":\"chanteljoie.mallari@concentrix.com\"},\"last_name\":\"Mallari\",\"first_name\":\"Chantel Joie\"},{\"email\":{\"wid\":\"db841815d19b100866d9d87d8a6a0001\",\"address\":\"chelcy.navarro@concentrix.com\"},\"last_name\":\"Navarro\",\"first_name\":\"Chelcy\"},{\"email\":{\"wid\":\"b7654c14cc1810141ba7e0722f920002\",\"address\":\"christhenekate.pineda@concentrix.com\"},\"last_name\":\"Pineda\",\"first_name\":\"Christhene Kate\"},{\"email\":{\"wid\":\"210922c6db360174ee791a864f1fa2f4\",\"address\":\"christopherian.tanglao@concentrix.com\"},\"last_name\":\"Tanglao\",\"first_name\":\"Christopher Ian\"},{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},{\"email\":{\"wid\":\"2ec3487e6c5c01756fe4f45edc41f132\",\"address\":\"daniel.bautista1@concentrix.com\"},\"last_name\":\"Bautista\",\"first_name\":\"Daniel\"},{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},{\"email\":{\"wid\":\"1370d2b3f2d910146cf6b03f90680003\",\"address\":\"emily.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Emily\"},{\"email\":{\"wid\":\"eec17c2e515f0107c719562aca3d0003\",\"address\":\"erika.sabuya@concentrix.com\"},\"last_name\":\"Raquel\",\"first_name\":\"Erika\"},{\"email\":{\"wid\":\"9f196ba80a87011d536c93790519ecaf\",\"address\":\"francis.villegas@concentrix.com\"},\"last_name\":\"Villegas\",\"first_name\":\"Francis Gerard (Kiko)\"},{\"email\":{\"wid\":\"f6358e3b3d6d01ab0607b19800195542\",\"address\":\"frederick.penaranda@concentrix.com\"},\"last_name\":\"Penaranda\",\"first_name\":\"Frederick\"},{\"email\":{\"wid\":\"1f5fd4ff722d0102ecd579b53e8e0000\",\"address\":\"gladysalehli.butial@concentrix.com\"},\"last_name\":\"Butial\",\"first_name\":\"Gladys Alehli\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"fffdf099640e100dd9511d5c1e0a0000\",\"address\":\"harlinquin.manipol@concentrix.com\"},\"last_name\":\"Manipol\",\"first_name\":\"Harlinquin\"},{\"email\":{\"wid\":\"2c7135baa23f10105e5b138bb15a0003\",\"address\":\"jalene.fabian@concentrix.com\"},\"last_name\":\"Fabian\",\"first_name\":\"Jalene\"},{\"email\":{\"wid\":\"68ec5f5143191029df32a04362880005\",\"address\":\"janellafranzine.vitug@concentrix.com\"},\"last_name\":\"Vitug\",\"first_name\":\"Janella Franzine\"},{\"email\":{\"wid\":\"da3a92ec6f37013e5d8380374e0fc1ee\",\"address\":\"japeth.eno@concentrix.com\"},\"last_name\":\"Eno\",\"first_name\":\"Japeth\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"fa3d1bf5c2ac01dd72a3dc4ea10bac5f\",\"address\":\"jastrojeremy.ocampo@concentrix.com\"},\"last_name\":\"Ocampo\",\"first_name\":\"Jastro Jeremy\"},{\"email\":{\"wid\":\"93189d9bc180101adc89d4078e8e0003\",\"address\":\"jeannerose.macapagal@concentrix.com\"},\"last_name\":\"Macapagal\",\"first_name\":\"Jeanne\"},{\"email\":{\"wid\":\"c93a0aebb0c21003a4768f3818b50001\",\"address\":\"jedferdiemar.jacinto@concentrix.com\"},\"last_name\":\"Jacinto\",\"first_name\":\"Jed Ferdiemar\"},{\"email\":{\"wid\":\"4d083df85cda101953ade112281f0003\",\"address\":\"jennifer.tajada@concentrix.com\"},\"last_name\":\"Tajada\",\"first_name\":\"Jennifer\"},{\"email\":{\"wid\":\"759bccd4a2551011edb7baf3a00d0003\",\"address\":\"jerusalem.viernes@concentrix.com\"},\"last_name\":\"Viernes\",\"first_name\":\"Jerusalem\"},{\"email\":{\"wid\":\"eb564db58494010b75aa45ae99a10001\",\"address\":\"jessicamay.dorias@concentrix.com\"},\"last_name\":\"Dorias\",\"first_name\":\"Jessica May\"},{\"email\":{\"wid\":\"a0bc6331b589010e626e3364866c0006\",\"address\":\"krishnajhey.aggihao@concentrix.com\"},\"last_name\":\"Aggihao\",\"first_name\":\"Jhey\"},{\"email\":{\"wid\":\"40a602eba0bb010348a56672510e802c\",\"address\":\"jhovinalyn.viscaino@concentrix.com\"},\"last_name\":\"Viscaino\",\"first_name\":\"Jhovinalyn\"},{\"email\":{\"wid\":\"aeab92e7fb7c0120fda50d44f0980007\",\"address\":\"joebert.francisco1@concentrix.com\"},\"last_name\":\"Francisco\",\"first_name\":\"Joebert\"},{\"email\":{\"wid\":\"f9584e8bfb8f100e8ac3bdca2d560000\",\"address\":\"joanamarie.ariquez@concentrix.com\"},\"last_name\":\"Ariquez\",\"first_name\":\"Joey\"},{\"email\":{\"wid\":\"91dd5a853727101932aab93516c80001\",\"address\":\"joserafael.parreno@concentrix.com\"},\"last_name\":\"Parre\u00f1o\",\"first_name\":\"Jose Rafael\"},{\"email\":{\"wid\":\"5c9ed5f060e4102ce384ed2f244d0003\",\"address\":\"julianaraquel.piojo@concentrix.com\"},\"last_name\":\"Piojo\",\"first_name\":\"Juliana Raquel\"},{\"email\":{\"wid\":\"486015ab545d1012cd1d1e3ff7400003\",\"address\":\"juvelyn.altisin@concentrix.com\"},\"last_name\":\"Altisin\",\"first_name\":\"Juvelyn\"},{\"email\":{\"wid\":\"db0bffd68c2301d5b15f5dcbfb19a3e2\",\"address\":\"karenjoy.valle@concentrix.com\"},\"last_name\":\"Delos Santos\",\"first_name\":\"Karen Joy\"},{\"email\":{\"wid\":\"93437e14e6c2011e7a34a1915701dc5a\",\"address\":\"kristian.ventura@concentrix.com\"},\"last_name\":\"Ventura\",\"first_name\":\"Kristian\"},{\"email\":{\"wid\":\"16ec5ccba6591019690aa24dbdb30001\",\"address\":\"lorena.woo@concentrix.com\"},\"last_name\":\"Woo\",\"first_name\":\"Lorena\"},{\"email\":{\"wid\":\"9f196ba80a8701c719fbfd6d08199b31\",\"address\":\"Maila.Evangelista@concentrix.com\"},\"last_name\":\"Evangelista\",\"first_name\":\"Maila\"},{\"email\":{\"wid\":\"d0aa4f7301e01005ad66fa3f62bb0004\",\"address\":\"marigold.palomo@concentrix.com\"},\"last_name\":\"Palomo\",\"first_name\":\"Marigold\"},{\"email\":{\"wid\":\"ce5f1c1bf40410178d453976614c0003\",\"address\":\"markangel.delrosario@concentrix.com\"},\"last_name\":\"Del Rosario\",\"first_name\":\"Mark Angel\"},{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},{\"email\":{\"wid\":\"db0bffd68c2301caed34f5a80d1a2741\",\"address\":\"mcjoenard.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"MJ\"},{\"email\":{\"wid\":\"66387966d74301aa5bc16f88bf19638d\",\"address\":\"myrna.garcia@concentrix.com\"},\"last_name\":\"Garcia\",\"first_name\":\"Myrna\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"},{\"email\":{\"wid\":\"fa3f793faf6d10094ee5386d04350003\",\"address\":\"neilrobert.antonio@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Neil Robert\"},{\"email\":{\"wid\":\"959ecfaa0b2a101b652507df66850003\",\"address\":\"nicole.arlegui@concentrix.com\"},\"last_name\":\"Arlegui\",\"first_name\":\"Nicole\"},{\"email\":{\"wid\":\"f0e21f714a55011b91a94710dc690005\",\"address\":\"oj.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"OJ\"},{\"email\":{\"wid\":\"c1b956ff42f5017dfa5891940f1a1f73\",\"address\":\"paulo.zenarosa@concentrix.com\"},\"last_name\":\"Zenarosa\",\"first_name\":\"Paulo\"},{\"email\":{\"wid\":\"ace70ea604311012ac9d184876b40005\",\"address\":\"rayvincent.morallos@concentrix.com\"},\"last_name\":\"Morallos\",\"first_name\":\"Ray Vincent\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"},{\"email\":{\"wid\":\"0ace91a16816018bac67521bdd1b2fd4\",\"address\":\"rochelle.lopez@concentrix.com\"},\"last_name\":\"Lopez\",\"first_name\":\"Rochelle\"},{\"email\":{\"wid\":\"92459ad82481100b81ea209416ad0002\",\"address\":\"roland.baldos1@concentrix.com\"},\"last_name\":\"Baldos\",\"first_name\":\"Roland\"},{\"email\":{\"wid\":\"4047322fd581012684ef732c121a01b0\",\"address\":\"rubirosa.carmona@concentrix.com\"},\"last_name\":\"Carmona\",\"first_name\":\"Rubirosa\"},{\"email\":{\"wid\":\"ad688187bad7100c565b912c9dd50001\",\"address\":\"sherryann.tayum@concentrix.com\"},\"last_name\":\"Tayum\",\"first_name\":\"Sherry Ann\"},{\"email\":{\"wid\":\"0742298039ea105b61f99d9aae100001\",\"address\":\"syvriljoy.claveria1@concentrix.com\"},\"last_name\":\"Claveria\",\"first_name\":\"Syvril Joy\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"},{\"email\":{\"wid\":\"b25dcdd42e9110109bd45ee6b7ab0002\",\"address\":\"trishiamarie.capulong@concentrix.com\"},\"last_name\":\"Capulong\",\"first_name\":\"Trishia Marie\"},{\"email\":{\"wid\":\"2446a636660f10064e191006b1cc0005\",\"address\":\"nathaniel.timbreza@concentrix.com\"},\"last_name\":\"Timbreza\",\"first_name\":\"Zhen\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"652\",\"campaign_id\":\"22052\",\"campaign_title\":\"Advisor I, Customer Service R1557919\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Mactan 2025\",\"street\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"address\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"postal_code\":\"6015\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><div><div><div><div><div><div><div><b><span><span>#LI-DNI<\/span><\/span><\/b><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1557919\",\"location\":\"Lapu-Lapu City (Opon), Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.803+08:00\",\"created_at\":\"2025-12-19T02:31:55.428+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Mactan-2025_R1557919\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6015\",\"primary_location\":{\"id\":\"PH-CEB-MACTA-01\",\"wid\":\"740544c0a47f01396ee3738e1f11a562\",\"descriptor\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Licayan\",\"first_name\":\"Allysson Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-288942\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Mactan-2025_R1557919\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Mactan-2025_R1557919\/apply\",\"job_requisition_id\":\"R1557919\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"fddc845f4d941021b236f1ab3c040002\",\"address\":\"domz.ocale@concentrix.com\"},\"last_name\":\"Ocale\",\"first_name\":\"Domz\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1557919\",\"wid\":\"f614654ca739100d75415360ce930000\",\"descriptor\":\"R1557919 Customer Service Advisor - Mactan 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Licayan\",\"first_name\":\"Allysson Mae\"},{\"email\":{\"wid\":\"79147aa78ea801d8c25f3032b6557980\",\"address\":\"amellove.suscano@concentrix.com\"},\"last_name\":\"Suscano\",\"first_name\":\"Amel Love\"},{\"email\":{\"wid\":\"0bf7ff87388f01f4da7581a40e0bc8a6\",\"address\":\"anamae.escalicas@concentrix.com\"},\"last_name\":\"Escalicas\",\"first_name\":\"Ana Mae\"},{\"email\":{\"wid\":\"3aef857c76e001f1dfbebdf0021a110a\",\"address\":\"angelicon.jacaban@concentrix.com\"},\"last_name\":\"Espinosa\",\"first_name\":\"Angelicon\"},{\"email\":{\"wid\":\"8df8e12b90ef012f3867bd87510636fb\",\"address\":\"kristineanne.dioquino@concentrix.com\"},\"last_name\":\"Dioquino\",\"first_name\":\"Anne\"},{\"email\":{\"wid\":\"f6358e3b3d6d01d279d7044e03196dd9\",\"address\":\"april.merced@concentrix.com\"},\"last_name\":\"Merced\",\"first_name\":\"Apple\"},{\"email\":{\"wid\":\"3c47de33f1301018fe517c8d45380006\",\"address\":\"aubreyrose.banez@concentrix.com\"},\"last_name\":\"Ba\u00f1ez\",\"first_name\":\"Aubrey Rose\"},{\"email\":{\"wid\":\"f6358e3b3d6d0149cade1bb70219dfc5\",\"address\":\"myber.paclipan@concentrix.com\"},\"last_name\":\"Paclipan\",\"first_name\":\"Bea\"},{\"email\":{\"wid\":\"f6358e3b3d6d01067a998b0a00192239\",\"address\":\"carmel.tortor@concentrix.com\"},\"last_name\":\"Tortor\",\"first_name\":\"Carmel\"},{\"email\":{\"wid\":\"c6a52e1b0d78015e8714eb09d51ed622\",\"address\":\"cheneefaye.osabel1@concentrix.com\"},\"last_name\":\"Osabel\",\"first_name\":\"Chenee Faye\"},{\"email\":{\"wid\":\"282d95da646f10176a2d4aa561cf0004\",\"address\":\"claudinekaye.olayvar@concentrix.com\"},\"last_name\":\"Olayvar\",\"first_name\":\"Claudine Kaye\"},{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},{\"email\":{\"wid\":\"0ace91a1681601426ab5a4380f1acf70\",\"address\":\"dennis.codizar@concentrix.com\"},\"last_name\":\"Codizar\",\"first_name\":\"Dennis\"},{\"email\":{\"wid\":\"8af1502b95301012b87ddcd123c60001\",\"address\":\"ericcarl.abellana1@concentrix.com\"},\"last_name\":\"Abellana\",\"first_name\":\"Eric Carl\"},{\"email\":{\"wid\":\"9956e6d1bbd41018f965a5cfaff60001\",\"address\":\"ermmellynmay.acupang@concentrix.com\"},\"last_name\":\"Acupang\",\"first_name\":\"Ermmellyn May\"},{\"email\":{\"wid\":\"05b476f327c3019e1a7c2902e80178e7\",\"address\":\"faith.kwong1@concentrix.com\"},\"last_name\":\"Kwong\",\"first_name\":\"Faith\"},{\"email\":{\"wid\":\"ed6679eff1021002ed38002c89ca0002\",\"address\":\"fatima.saladaga1@concentrix.com\"},\"last_name\":\"Saladaga\",\"first_name\":\"Fatima\"},{\"email\":{\"wid\":\"ac5dcaa6c4f6101348f85003300a0004\",\"address\":\"fayeheddy.bacu1@concentrix.com\"},\"last_name\":\"Bacu\",\"first_name\":\"Faye Heddy\"},{\"email\":{\"wid\":\"3aef857c76e0017338dc8370101aaa91\",\"address\":\"francis.artes@concentrix.com\"},\"last_name\":\"Artes\",\"first_name\":\"Francis John\"},{\"email\":{\"wid\":\"c0f1b270ce991002fbf3d842acf60001\",\"address\":\"francisco.balabat@concentrix.com\"},\"last_name\":\"Balabat III\",\"first_name\":\"Francisco\"},{\"email\":{\"wid\":\"535613f20f5e1038e7b53fdea0250003\",\"address\":\"frealynrodnorishma.cabusas@concentrix.com\"},\"last_name\":\"Cabusas\",\"first_name\":\"Frealyn Rod Norishma\"},{\"email\":{\"wid\":\"78cc29882996101a908059045dc50002\",\"address\":\"gabriel.clavero@concentrix.com\"},\"last_name\":\"Clavero\",\"first_name\":\"Gabriel\"},{\"email\":{\"wid\":\"b6af8563242b0129d0e5c87bbe30d5fd\",\"address\":\"geraldine.inihao@concentrix.com\"},\"last_name\":\"Inihao\",\"first_name\":\"Geraldine\"},{\"email\":{\"wid\":\"db0bffd68c2301591511e22b121ab7bc\",\"address\":\"jacqueline.pilapil@concentrix.com\"},\"last_name\":\"Pilapil\",\"first_name\":\"Jacqueline\"},{\"email\":{\"wid\":\"db7c952cf6a001aac5b0ccc5905f5437\",\"address\":\"janelle.berido@concentrix.com\"},\"last_name\":\"Leyte\",\"first_name\":\"Janelle\"},{\"email\":{\"wid\":\"221016ca34e6101cf4a6513757b30003\",\"address\":\"janette.cataliwalaan@concentrix.com\"},\"last_name\":\"Cataliwala-an\",\"first_name\":\"Janette\"},{\"email\":{\"wid\":\"a3467c9bc6fc01b79fc307d9121a66c8\",\"address\":\"jayveeian.petere@concentrix.com\"},\"last_name\":\"Petere\",\"first_name\":\"Jayvee Ian\"},{\"email\":{\"wid\":\"f6358e3b3d6d01ab6262b3ad20196194\",\"address\":\"jea.tanajura@concentrix.com\"},\"last_name\":\"Ta\u00f1ajura\",\"first_name\":\"Jea\"},{\"email\":{\"wid\":\"f32cbe827ca1010fbcad817339fb0003\",\"address\":\"jewelshane.sibulan@concentrix.com\"},\"last_name\":\"Sibulan\",\"first_name\":\"Jewelshane\"},{\"email\":{\"wid\":\"8ac00e1da2511000f4bb989fbfe80005\",\"address\":\"jimpaul.maravillas@concentrix.com\"},\"last_name\":\"Maravillas\",\"first_name\":\"Jimpaul\"},{\"email\":{\"wid\":\"cef327a592a31002f33be772b3090002\",\"address\":\"jodabay.sagarino1@concentrix.com\"},\"last_name\":\"Sagarino\",\"first_name\":\"Joda Bay\"},{\"email\":{\"wid\":\"75f444f94b4001decbdb1237141a7af4\",\"address\":\"junemark.viscara@concentrix.com\"},\"last_name\":\"Viscara\",\"first_name\":\"June Mark\"},{\"email\":{\"wid\":\"3739cfa3beed019850cbdf12620ec353\",\"address\":\"katrina.delavictoria@concentrix.com\"},\"last_name\":\"Dela Victoria\",\"first_name\":\"Katrina\"},{\"email\":{\"wid\":\"613f8b27b3fb10177ab735ff5bac0003\",\"address\":\"keishagail.garces@concentrix.com\"},\"last_name\":\"Garces\",\"first_name\":\"Keisha Gail\"},{\"email\":{\"wid\":\"afa2c5de310901037b9b85bdb5af0002\",\"address\":\"kenneth.bejasa@concentrix.com\"},\"last_name\":\"Bejasa\",\"first_name\":\"Kenneth\"},{\"email\":{\"wid\":\"5493f529b38810162cc4e14868ed0005\",\"address\":\"keshia.luzano@concentrix.com\"},\"last_name\":\"Luzano\",\"first_name\":\"Keshia\"},{\"email\":{\"wid\":\"b873c6d780d601e5c0f56ccfaa3da177\",\"address\":\"khaye.perales@concentrix.com\"},\"last_name\":\"Perales\",\"first_name\":\"Khaye\"},{\"email\":{\"wid\":\"d13100362cfe018fca8d1d899317522a\",\"address\":\"kimjones.marababol@concentrix.com\"},\"last_name\":\"Marababol\",\"first_name\":\"Kim Jones\"},{\"email\":{\"wid\":\"67a5dddaaeab10002b6516b421250006\",\"address\":\"kishianinanicole.sarvida@concentrix.com\"},\"last_name\":\"Sarvida\",\"first_name\":\"Kishiee\"},{\"email\":{\"wid\":\"43118c552bfb10304ad834a7b03c0001\",\"address\":\"klarusdominik.marquez@concentrix.com\"},\"last_name\":\"Marquez\",\"first_name\":\"Klarus Dominik\"},{\"email\":{\"wid\":\"0ace91a1681601284c6f10710c1a7e1a\",\"address\":\"mae.canete@concentrix.com\"},\"last_name\":\"Ca\u00f1ete\",\"first_name\":\"Mae\"},{\"email\":{\"wid\":\"04086923eec701110a173d0607dd0001\",\"address\":\"mariedanielle.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Marie Danielle\"},{\"email\":{\"wid\":\"b25cfe7c09e1013ba95c5c961233e58f\",\"address\":\"miguelwilfredo.jovero@concentrix.com\"},\"last_name\":\"Jovero\",\"first_name\":\"Miguel Wilfredo\"},{\"email\":{\"wid\":\"f20a77b5807910177abbdfabb76d0003\",\"address\":\"milanie.cagatulia@concentrix.com\"},\"last_name\":\"Cagatulia\",\"first_name\":\"Mil\"},{\"email\":{\"wid\":\"a1c5cf326a5f012d2a0e421270277b6a\",\"address\":\"morielle.barquero@concentrix.com\"},\"last_name\":\"Barquero\",\"first_name\":\"Morielle\"},{\"email\":{\"wid\":\"64f795dd8362010f20b8edcecb1b40a1\",\"address\":\"norghezza.paculanang@concentrix.com\"},\"last_name\":\"Paculanang\",\"first_name\":\"Norghezza\"},{\"email\":{\"wid\":\"0eb99cb4d1ce100ddf4b4c48738a0001\",\"address\":\"oyellemillene.estenzo@concentrix.com\"},\"last_name\":\"Estenzo\",\"first_name\":\"Oyelle\"},{\"email\":{\"wid\":\"7adf65c85687101b8ab1494ca2fc0003\",\"address\":\"pearlarnul.gallo@concentrix.com\"},\"last_name\":\"Gallo\",\"first_name\":\"Pearl\"},{\"email\":{\"wid\":\"30fc0f5f75e101163369b39054460001\",\"address\":\"petchprecyjane.jarantilla@concentrix.com\"},\"last_name\":\"Matedios\",\"first_name\":\"Petch Precy Jane\"},{\"email\":{\"wid\":\"db0bffd68c230179816a7dae111ad5a9\",\"address\":\"roquelyn.pacatang@concentrix.com\"},\"last_name\":\"Pacatang\",\"first_name\":\"Quelyn\"},{\"email\":{\"wid\":\"a46ea6eb4657018e19dee94e1928d6a4\",\"address\":\"renalyn.tariao@concentrix.com\"},\"last_name\":\"Tariao\",\"first_name\":\"Renalyn\"},{\"email\":{\"wid\":\"01b4a71a8ff00112eeb9fc9676210005\",\"address\":\"reymart.delatorre@concentrix.com\"},\"last_name\":\"De la torre\",\"first_name\":\"Reymart\"},{\"email\":{\"wid\":\"2ff5a262daca01245315529a73c60001\",\"address\":\"rogerangelo.lansa@concentrix.com\"},\"last_name\":\"Lansa\",\"first_name\":\"Roger Angelo\"},{\"email\":{\"wid\":\"d82a8891516a015563f6e1898a17cdf4\",\"address\":\"ronnielyn.babatuan@concentrix.com\"},\"last_name\":\"Babatuan\",\"first_name\":\"Ron\"},{\"email\":{\"wid\":\"dd6d1be38b5f10123ae3623073950005\",\"address\":\"jesusa.lobitana@concentrix.com\"},\"last_name\":\"Lobita\u00f1a\",\"first_name\":\"Su\"},{\"email\":{\"wid\":\"0f68462f718f101b4d7bf6a7ea2c0004\",\"address\":\"syvilkate.bagalay1@concentrix.com\"},\"last_name\":\"Bagalay\",\"first_name\":\"Syvil Kate\"},{\"email\":{\"wid\":\"2ff8c0f0bc831003b7ce811ebae90001\",\"address\":\"thea.torceno@concentrix.com\"},\"last_name\":\"Torceno\",\"first_name\":\"Thea\"},{\"email\":{\"wid\":\"75f444f94b4001bb27fcb59d131a37df\",\"address\":\"veronica.ubas@concentrix.com\"},\"last_name\":\"Ubas\",\"first_name\":\"Veronica\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"653\",\"campaign_id\":\"22051\",\"campaign_title\":\"Advisor I, Customer Service R1667993\",\"campaign_type\":\"job_application\",\"job_title\":\"San Lazaro iRecruit Engage 2025\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667993\",\"location\":\"Santa Cruz, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.779+08:00\",\"created_at\":\"2025-12-19T02:31:55.122+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/San-Lazaro-iRecruit-Engage-2025_R1667993\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340778\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/San-Lazaro-iRecruit-Engage-2025_R1667993\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/San-Lazaro-iRecruit-Engage-2025_R1667993\/apply\",\"job_requisition_id\":\"R1667993\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667993\",\"wid\":\"f37c53d27c79102c45f97efae26b0001\",\"descriptor\":\"R1667993 San Lazaro iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"2a676a76dc60012004f1f285888b0007\",\"address\":\"denmargarett.mangulabnan@concentrix.com\"},\"last_name\":\"Mangulabnan\",\"first_name\":\"Den Margarett\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"a65a51a7082b101cb430d53931d30003\",\"address\":\"johnadel.capispisan@concentrix.com\"},\"last_name\":\"Capispisan\",\"first_name\":\"Jona\"},{\"email\":{\"wid\":\"08bd5c5c4de8100419828623206f0001\",\"address\":\"juliuscesar.cantillon@concentrix.com\"},\"last_name\":\"Cantillon\",\"first_name\":\"Julius\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"1a180cbcd072013f286b65ac7f18f1a7\",\"address\":\"mikaela.pardalis@concentrix.com\"},\"last_name\":\"Pardalis\",\"first_name\":\"Mikaela\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"654\",\"campaign_id\":\"22050\",\"campaign_title\":\"Advisor I, Customer Service R1668286\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Digital Intake - Taguig 2026\",\"street\":\"PHL Fort Bonifacio - Uptown Mall\",\"address\":\"PHL Fort Bonifacio - Uptown Mall\",\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1634\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1668286\",\"location\":\"Bonifacio Global City Taguig, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.755+08:00\",\"created_at\":\"2025-12-19T02:31:55.018+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Digital-Intake---Taguig-2026_R1668286\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1634\",\"primary_location\":{\"id\":\"PH-FOR-UPTOW-00\",\"wid\":\"740544c0a47f01302a50698f1f113d65\",\"descriptor\":\"PHL Fort Bonifacio - Uptown Mall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"roldan.bonifacio@concentrix.com\"},\"first_name\":\"Bonifacio, Roldan\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"510068\",\"wid\":\"9f196ba80a8701983d6bd51808197304\",\"descriptor\":\"Roldan Bonifacio (510068)\"},{\"id\":\"102124464\",\"wid\":\"7799da4dd3a410167f5938b2d9350000\",\"descriptor\":\"Carolyn Ramoso (102124464)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"102070624\",\"wid\":\"07c8d662333d10019e1d30d769430000\",\"descriptor\":\"Ian Mojica (102070624)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349705\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Digital-Intake---Taguig-2026_R1668286\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Digital-Intake---Taguig-2026_R1668286\/apply\",\"job_requisition_id\":\"R1668286\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1668286\",\"wid\":\"f37c53d27c79102c80251c02f1500000\",\"descriptor\":\"Customer Service Advisor - Digital Intake - Taguig 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"655\",\"campaign_id\":\"22045\",\"campaign_title\":\"Advisor I, Customer Service R1556739\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - ANE 2025\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556739\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.727+08:00\",\"created_at\":\"2025-12-19T02:31:54.905+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---ANE-2025_R1556739\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"6a74779a197e0119a27af9d0a34a0002\",\"address\":\"arranrouye.jiao@concentrix.com\"},\"last_name\":\"Jiao\",\"first_name\":\"Arran Rouye\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-288148\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---ANE-2025_R1556739\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---ANE-2025_R1556739\/apply\",\"job_requisition_id\":\"R1556739\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556739\",\"wid\":\"f65728a16b04100c0d615397369a0000\",\"descriptor\":\"R1556739 Talent Connect - ANE 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"6a74779a197e0119a27af9d0a34a0002\",\"address\":\"arranrouye.jiao@concentrix.com\"},\"last_name\":\"Jiao\",\"first_name\":\"Arran Rouye\"},{\"email\":{\"wid\":\"0e6198484e31104a72c4037466650003\",\"address\":\"arulyncrisshel.camarillo@concentrix.com\"},\"last_name\":\"Camarillo\",\"first_name\":\"Arulyn\"},{\"email\":{\"wid\":\"bb50c30648a51027a55e6e32ad950003\",\"address\":\"camillexena.carpio@concentrix.com\"},\"last_name\":\"Carpio\",\"first_name\":\"Camille Xena\"},{\"email\":{\"wid\":\"94ea4c0da5c2101521d16ba46f230003\",\"address\":\"christeeanne.valenzuela@concentrix.com\"},\"last_name\":\"Valenzuela\",\"first_name\":\"Christee Anne\"},{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},{\"email\":{\"wid\":\"87ac2d61f2431013f44cadbed1400002\",\"address\":\"czedrick.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Czedrick\"},{\"email\":{\"wid\":\"1597316affd1100472b5ebec5d7f0003\",\"address\":\"dianica.yapo@concentrix.com\"},\"last_name\":\"Yapo\",\"first_name\":\"Dianica\"},{\"email\":{\"wid\":\"1370d2b3f2d910146cf6b03f90680003\",\"address\":\"emily.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Emily\"},{\"email\":{\"wid\":\"eec17c2e515f0107c719562aca3d0003\",\"address\":\"erika.sabuya@concentrix.com\"},\"last_name\":\"Raquel\",\"first_name\":\"Erika\"},{\"email\":{\"wid\":\"363e5533426c1010ba1c8f579d250004\",\"address\":\"fransmatthew.almada@concentrix.com\"},\"last_name\":\"Almada\",\"first_name\":\"Frans Matthew\"},{\"email\":{\"wid\":\"1f5fd4ff722d0102ecd579b53e8e0000\",\"address\":\"gladysalehli.butial@concentrix.com\"},\"last_name\":\"Butial\",\"first_name\":\"Gladys Alehli\"},{\"email\":{\"wid\":\"07d5105fd17301120e8bf63c9ffc0001\",\"address\":\"hazeljoy.jambaro@concentrix.com\"},\"last_name\":\"Jambaro\",\"first_name\":\"Hazel Joy\"},{\"email\":{\"wid\":\"70c0629a1c531001bf0fb004516d0003\",\"address\":\"andrian.mojica@concentrix.com\"},\"last_name\":\"Mojica\",\"first_name\":\"Ian\"},{\"email\":{\"wid\":\"0c9667f206c801c4e2274a53b21f3b6b\",\"address\":\"valeriejade.cadisal@concentrix.com\"},\"last_name\":\"Cadisal\",\"first_name\":\"Jade\"},{\"email\":{\"wid\":\"3c9cb639c6701014fcbc9992f9ff0001\",\"address\":\"jamielane.rocero@concentrix.com\"},\"last_name\":\"Rocero\",\"first_name\":\"Jamie Lane\"},{\"email\":{\"wid\":\"87b02d0ee496015d2d6acfd8131adddf\",\"address\":\"johnjeffrey.javier@concentrix.com\"},\"last_name\":\"Javier\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"4d083df85cda101953ade112281f0003\",\"address\":\"jennifer.tajada@concentrix.com\"},\"last_name\":\"Tajada\",\"first_name\":\"Jennifer\"},{\"email\":{\"wid\":\"75f444f94b40015d43f697f7121a25cb\",\"address\":\"jeryll.fernandez@concentrix.com\"},\"last_name\":\"Fernandez\",\"first_name\":\"Jeryll\"},{\"email\":{\"wid\":\"eb564db58494010b75aa45ae99a10001\",\"address\":\"jessicamay.dorias@concentrix.com\"},\"last_name\":\"Dorias\",\"first_name\":\"Jessica May\"},{\"email\":{\"wid\":\"6403d323a55d01bbcba5c86a6043e41a\",\"address\":\"johnpaul.bandong@concentrix.com\"},\"last_name\":\"Bandong\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"5bc7a0861fb901190708dea502680003\",\"address\":\"lealand.vasquez@concentrix.com\"},\"last_name\":\"Vasquez\",\"first_name\":\"Lealand\"},{\"email\":{\"wid\":\"d778f2bc26f001040b5b909295df0001\",\"address\":\"maryleslie.perez@concentrix.com\"},\"last_name\":\"Perez\",\"first_name\":\"Leslie\"},{\"email\":{\"wid\":\"8a3413985306101bb9699ed1135a0001\",\"address\":\"maangrace.fernandez@concentrix.com\"},\"last_name\":\"Fernandez\",\"first_name\":\"Maan\"},{\"email\":{\"wid\":\"ee9b1cd1bea31018f74ce4d6594b0001\",\"address\":\"malcom.pamaran@concentrix.com\"},\"last_name\":\"Pamaran\",\"first_name\":\"Malcom\"},{\"email\":{\"wid\":\"1abd4ea4b4221000ded747457cae0005\",\"address\":\"marianicole.malvar@concentrix.com\"},\"last_name\":\"Malvar\",\"first_name\":\"Maria Nicole\"},{\"email\":{\"wid\":\"69dbbdc8417210020f65d3cbba870001\",\"address\":\"marvylyn.padilla@concentrix.com\"},\"last_name\":\"Padilla\",\"first_name\":\"Marvylyn\"},{\"email\":{\"wid\":\"66387966d74301aa5bc16f88bf19638d\",\"address\":\"myrna.garcia@concentrix.com\"},\"last_name\":\"Garcia\",\"first_name\":\"Myrna\"},{\"email\":{\"wid\":\"f0e21f714a55011b91a94710dc690005\",\"address\":\"oj.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"OJ\"},{\"email\":{\"wid\":\"7d9ace39de0010107e42f01b3dc90001\",\"address\":\"pamelafrances.vallejos@concentrix.com\"},\"last_name\":\"Vallejos\",\"first_name\":\"Pamela Frances\"},{\"email\":{\"wid\":\"3a09ef2105be100c0787e79909110003\",\"address\":\"rea.hagosojos@concentrix.com\"},\"last_name\":\"Hagosojos\",\"first_name\":\"Rea\"},{\"email\":{\"wid\":\"d6ebf20db451103281ee4f2741a10003\",\"address\":\"rechelleann.flor@concentrix.com\"},\"last_name\":\"Flor\",\"first_name\":\"Rechelle Ann\"},{\"email\":{\"wid\":\"54e1eabfa37d100b91d738a707f60001\",\"address\":\"riakathleen.cervitillo@concentrix.com\"},\"last_name\":\"Cervitillo\",\"first_name\":\"Ria Kathleen\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"},{\"email\":{\"wid\":\"54deb4a1ede21012ef9a93a4dc2d0004\",\"address\":\"rolddexter.apalla@concentrix.com\"},\"last_name\":\"Apalla\",\"first_name\":\"Rold Dexter\"},{\"email\":{\"wid\":\"4047322fd581012684ef732c121a01b0\",\"address\":\"rubirosa.carmona@concentrix.com\"},\"last_name\":\"Carmona\",\"first_name\":\"Rubirosa\"},{\"email\":{\"wid\":\"6df60a676e1601171f34d9ba5c0b0001\",\"address\":\"sarahfaith.paragas@concentrix.com\"},\"last_name\":\"Paragas\",\"first_name\":\"Sarah Faith\"},{\"email\":{\"wid\":\"ad688187bad7100c565b912c9dd50001\",\"address\":\"sherryann.tayum@concentrix.com\"},\"last_name\":\"Tayum\",\"first_name\":\"Sherry Ann\"},{\"email\":{\"wid\":\"2cdf9a123af5100c71dafde735db0000\",\"address\":\"tzarissealmira.estilo@concentrix.com\"},\"last_name\":\"Estilo\",\"first_name\":\"Tzarisse Almira\"},{\"email\":{\"wid\":\"b30d7e25aec4102e9e52a7c14b4d0001\",\"address\":\"vanissa.sabuya@concentrix.com\"},\"last_name\":\"Sabuya\",\"first_name\":\"Vanissa\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"656\",\"campaign_id\":\"22038\",\"campaign_title\":\"Advisor I, B2B Sales R1589196\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Advisor\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<ul><li>Achieve specific sales targets and maximizing sale opportunities on each and every call<\/li><li>Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/li><li>Maintain broad knowledge of products, pricing, promotions, and procedures<\/li><li>Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/li><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/li><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/li><li>Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/li><li>Prepare complete and accurate work including appropriately notating accounts as required<\/li><li>Participate in activities designed to improve customer satisfaction and sales performance<\/li><li>Answer billing questions by talking through components of customer accounts<\/li><\/ul>\",\"ats_external_id\":\"R1589196\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.703+08:00\",\"created_at\":\"2025-12-19T02:31:53.963+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjAzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/Matrix-Adsales-Talent-Connect_R1589196\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"86f9b33ad8c6100c8ad787e7c4e90001\",\"address\":\"andrewkevin.marzan@concentrix.com\"},\"last_name\":\"Marzan\",\"first_name\":\"Andrew\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"},{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC3364\",\"wid\":\"923ee184dc2b101b7527a590fce80000\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-303303\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/Matrix-Adsales-Talent-Connect_R1589196\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/Matrix-Adsales-Talent-Connect_R1589196\/apply\",\"job_requisition_id\":\"R1589196\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b6b880ad92c2013584fafd26f007fa3d\",\"address\":\"carlosiii.tinio@concentrix.com\"},\"last_name\":\"Tinio\",\"first_name\":\"Carlos\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1589196\",\"wid\":\"f0da967921641027ab99efde835e0000\",\"descriptor\":\"R1589196 B2B Sales Advisor (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"86f9b33ad8c6100c8ad787e7c4e90001\",\"address\":\"andrewkevin.marzan@concentrix.com\"},\"last_name\":\"Marzan\",\"first_name\":\"Andrew\"},{\"email\":{\"wid\":\"b6b880ad92c2013584fafd26f007fa3d\",\"address\":\"carlosiii.tinio@concentrix.com\"},\"last_name\":\"Tinio\",\"first_name\":\"Carlos\"},{\"email\":{\"wid\":\"e7c3b2461a8701fb23f869f98e55645a\",\"address\":\"rochelle.abit@concentrix.com\"},\"last_name\":\"Roberto\",\"first_name\":\"Chie\"},{\"email\":{\"wid\":\"ff6fdd86e164100ee90e269ad2ad0003\",\"address\":\"jamilamae.siaron@concentrix.com\"},\"last_name\":\"Siaron\",\"first_name\":\"Jamila Mae\"},{\"email\":{\"wid\":\"b200c77ad7a9101aa9aaeafce6000002\",\"address\":\"mailaanarose.guzman@concentrix.com\"},\"last_name\":\"Guzman\",\"first_name\":\"Maila\"},{\"email\":{\"wid\":\"32f834d2602b1034665279141e6b0000\",\"address\":\"valerie.pactoloren@concentrix.com\"},\"last_name\":\"Pactoloren\",\"first_name\":\"Valerie\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>High school diploma with three to six months of sales experience preferred<\/li><li>Ability to effectively communicate, both written and verbally<\/li><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li><li>Basic computer navigation skills and PC Knowledge<\/li><li>Ability to work as a team member, as well as independently<\/li><li>Able to rotate shifts, as needed<\/li><li>Based on location and\/or program, additional experience\/skills may be required<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"657\",\"campaign_id\":\"22031\",\"campaign_title\":\"Advisor I, Customer Service R1575530\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect TIKTOK - CDO 2025\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1575530\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.681+08:00\",\"created_at\":\"2025-12-19T02:31:52.900+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjAzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Talent-Connect-TIKTOK---CDO-2025_R1575530\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"acd964ad6d47101bd02ad5eb88a20003\",\"address\":\"alexiakaye.racho@concentrix.com\"},\"last_name\":\"Racho\",\"first_name\":\"Alexia Kaye\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Training\",\"wid\":\"0227dc387a0901170aa1cd9cf765807f\",\"descriptor\":\"Training\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-299290\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Talent-Connect-TIKTOK---CDO-2025_R1575530\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Talent-Connect-TIKTOK---CDO-2025_R1575530\/apply\",\"job_requisition_id\":\"R1575530\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"2f4dd3218d9701039c7eb8b4091e27be\",\"address\":\"kennahbea.cambari@concentrix.com\"},\"last_name\":\"Alarcon\",\"first_name\":\"Kennah Bea\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1575530\",\"wid\":\"f2e89fd481561018a3c75819b1fc0000\",\"descriptor\":\"R1575530 Talent Connect TIKTOK - CDO 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"acd964ad6d47101bd02ad5eb88a20003\",\"address\":\"alexiakaye.racho@concentrix.com\"},\"last_name\":\"Racho\",\"first_name\":\"Alexia Kaye\"},{\"email\":{\"wid\":\"a558357adfbd101debe25ff2d5070003\",\"address\":\"almerajean.aballe@concentrix.com\"},\"last_name\":\"Aballe\",\"first_name\":\"Almera Jean\"},{\"email\":{\"wid\":\"b25dcdd42e9110103573f396b7cd0002\",\"address\":\"angelmarie.serrano@concentrix.com\"},\"last_name\":\"Serrano\",\"first_name\":\"Angel Marie\"},{\"email\":{\"wid\":\"8d6594ffad6e100f1889294427870001\",\"address\":\"nedshla.acebes@concentrix.com\"},\"last_name\":\"Acebes\",\"first_name\":\"Nedshla\"},{\"email\":{\"wid\":\"4047322fd58101da9c4ee7f3111ad2aa\",\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"last_name\":\"Baltazar\",\"first_name\":\"Ronna\"},{\"email\":{\"wid\":\"251285f66e6701b68f5b07b40b2c53d2\",\"address\":\"therisamay.bagona@concentrix.com\"},\"last_name\":\"Bagona\",\"first_name\":\"Therisa May\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"658\",\"campaign_id\":\"22030\",\"campaign_title\":\"Advisor I, Customer Service R1556774\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - UPA 2025\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>#LI-DNI \u00a0<\/p>\",\"ats_external_id\":\"R1556774\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.660+08:00\",\"created_at\":\"2025-12-19T02:31:52.668+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjAzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---UPA-2025_R1556774\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-02\",\"wid\":\"740544c0a47f01011a791c8f1f114864\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3b23c493cade100ee6cc16cabcb00003\",\"address\":\"alexis.escalante@concentrix.com\"},\"last_name\":\"Escalante\",\"first_name\":\"Alexis\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-288049\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---UPA-2025_R1556774\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---UPA-2025_R1556774\/apply\",\"job_requisition_id\":\"R1556774\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4a48db2b8a9a01e418079e830123ef35\",\"address\":\"michael.munoz@concentrix.com\"},\"last_name\":\"Munoz\",\"first_name\":\"Michael\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556774\",\"wid\":\"f0ed812235b8100c0f75a78e3a100000\",\"descriptor\":\"R1556774 Talent Connect - UPA 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3b23c493cade100ee6cc16cabcb00003\",\"address\":\"alexis.escalante@concentrix.com\"},\"last_name\":\"Escalante\",\"first_name\":\"Alexis\"},{\"email\":{\"wid\":\"cf2977009b29015f4d37dcab16040f75\",\"address\":\"alyanarizha.lorica@concentrix.com\"},\"last_name\":\"Lorica\",\"first_name\":\"Aly\"},{\"email\":{\"wid\":\"51bfde16830f01f95010b4cb6c37579c\",\"address\":\"angelogabriel.palpal-latoc@concentrix.com\"},\"last_name\":\"Palpal-latoc\",\"first_name\":\"Angelo Gabriel\"},{\"email\":{\"wid\":\"ed6679eff1021003141bcaa301860002\",\"address\":\"anniemurry.ardona@concentrix.com\"},\"last_name\":\"Ardo\u00f1a\",\"first_name\":\"Annie Murry\"},{\"email\":{\"wid\":\"f92352134a4b1010f0d2ff8f8a6c0000\",\"address\":\"antondmitriargnaniiii.saldua@concentrix.com\"},\"last_name\":\"Saldua\",\"first_name\":\"Anton\"},{\"email\":{\"wid\":\"4b548176043f01c45354f302192689ac\",\"address\":\"benjie.basa@concentrix.com\"},\"last_name\":\"Basa\",\"first_name\":\"Benjie\"},{\"email\":{\"wid\":\"a8932aca6c131018cf9d2e0a0b060003\",\"address\":\"candice.santero@concentrix.com\"},\"last_name\":\"Santero\",\"first_name\":\"Candice\"},{\"email\":{\"wid\":\"db841815d19b100866d9d87d8a6a0001\",\"address\":\"chelcy.navarro@concentrix.com\"},\"last_name\":\"Navarro\",\"first_name\":\"Chelcy\"},{\"email\":{\"wid\":\"50faf50e665f100fd2a01c5658d10001\",\"address\":\"christian.rasonable@concentrix.com\"},\"last_name\":\"Rasonable\",\"first_name\":\"Christian\"},{\"email\":{\"wid\":\"2ec3487e6c5c01756fe4f45edc41f132\",\"address\":\"daniel.bautista1@concentrix.com\"},\"last_name\":\"Bautista\",\"first_name\":\"Daniel\"},{\"email\":{\"wid\":\"e8cd88ef87f0101de67c1464836e0001\",\"address\":\"dericknino.agron@concentrix.com\"},\"last_name\":\"Agron\",\"first_name\":\"Derick Nino\"},{\"email\":{\"wid\":\"1370d2b3f2d910146cf6b03f90680003\",\"address\":\"emily.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Emily\"},{\"email\":{\"wid\":\"abbbe7ecf3c401055e4593d1b9730005\",\"address\":\"ericka.aniceto@concentrix.com\"},\"last_name\":\"Aniceto\",\"first_name\":\"Ericka\"},{\"email\":{\"wid\":\"1073950c874c10151b16db82305c0001\",\"address\":\"erikaanne.supat@concentrix.com\"},\"last_name\":\"Supat\",\"first_name\":\"Erika Anne\"},{\"email\":{\"wid\":\"2edf34e1389d010a137da0c31e3c0002\",\"address\":\"frank.gonzales1@concentrix.com\"},\"last_name\":\"Gonzales\",\"first_name\":\"Frank\"},{\"email\":{\"wid\":\"195c3cb9814c10021ee0ddd7d8b60001\",\"address\":\"gabrielirvin.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Gabriel Irvin\"},{\"email\":{\"wid\":\"1f5fd4ff722d0102ecd579b53e8e0000\",\"address\":\"gladysalehli.butial@concentrix.com\"},\"last_name\":\"Butial\",\"first_name\":\"Gladys Alehli\"},{\"email\":{\"wid\":\"440da50ea7021057a7be6c490a750001\",\"address\":\"hannilynmae.manipol1@concentrix.com\"},\"last_name\":\"Manipol\",\"first_name\":\"Hannilyn Mae\"},{\"email\":{\"wid\":\"bf9ee7480368101fb17aa0158ec10002\",\"address\":\"harmonkidd.ramos@concentrix.com\"},\"last_name\":\"Ramos\",\"first_name\":\"Harmon Kidd\"},{\"email\":{\"wid\":\"07d5105fd17301120e8bf63c9ffc0001\",\"address\":\"hazeljoy.jambaro@concentrix.com\"},\"last_name\":\"Jambaro\",\"first_name\":\"Hazel Joy\"},{\"email\":{\"wid\":\"4680206e1fb11016635d9787f4010000\",\"address\":\"hazelyn.espedido@concentrix.com\"},\"last_name\":\"Espedido\",\"first_name\":\"Hazelyn\"},{\"email\":{\"wid\":\"e79aaaacf7f21009bbde512a6da10006\",\"address\":\"renato.yapjr@concentrix.com\"},\"last_name\":\"Yap\",\"first_name\":\"Jayar\"},{\"email\":{\"wid\":\"9f3650c225d60176947561a24316155f\",\"address\":\"jeamaemarie.daquiz@concentrix.com\"},\"last_name\":\"Daquiz\",\"first_name\":\"Jea Mae Marie\"},{\"email\":{\"wid\":\"93189d9bc180101adc89d4078e8e0003\",\"address\":\"jeannerose.macapagal@concentrix.com\"},\"last_name\":\"Macapagal\",\"first_name\":\"Jeanne\"},{\"email\":{\"wid\":\"eb564db58494010b75aa45ae99a10001\",\"address\":\"jessicamay.dorias@concentrix.com\"},\"last_name\":\"Dorias\",\"first_name\":\"Jessica May\"},{\"email\":{\"wid\":\"f4780bfc70151025bb0f4cd1e2ba0003\",\"address\":\"johnalbert.gulles@concentrix.com\"},\"last_name\":\"Gulles\",\"first_name\":\"John\"},{\"email\":{\"wid\":\"eeb62a5fcc22101053e130dd7b550000\",\"address\":\"julieanne.hadlocon@concentrix.com\"},\"last_name\":\"Hadlocon\",\"first_name\":\"Julie Anne\"},{\"email\":{\"wid\":\"b6ad546c2c0201e25560cbe17d1ade66\",\"address\":\"turgo.christiankelsie@concentrix.com\"},\"last_name\":\"Turgo\",\"first_name\":\"Kelsie\"},{\"email\":{\"wid\":\"959ecfaa0b2a101b652507df66850003\",\"address\":\"nicole.arlegui@concentrix.com\"},\"last_name\":\"Arlegui\",\"first_name\":\"Nicole\"},{\"email\":{\"wid\":\"9f196ba80a8701630f807f5f0719b6bf\",\"address\":\"paul.estanislao@concentrix.com\"},\"last_name\":\"Estanislao\",\"first_name\":\"Paul Edcris\"},{\"email\":{\"wid\":\"c1b956ff42f5017dfa5891940f1a1f73\",\"address\":\"paulo.zenarosa@concentrix.com\"},\"last_name\":\"Zenarosa\",\"first_name\":\"Paulo\"},{\"email\":{\"wid\":\"e3a61810ab601018752037d4dba40001\",\"address\":\"rachellejoy.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Rachelle Joy\"},{\"email\":{\"wid\":\"9f196ba80a870169c23acad6fd1897e2\",\"address\":\"raizamae.onia@concentrix.com\"},\"last_name\":\"Onia\",\"first_name\":\"RM\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"},{\"email\":{\"wid\":\"0ace91a16816018bac67521bdd1b2fd4\",\"address\":\"rochelle.lopez@concentrix.com\"},\"last_name\":\"Lopez\",\"first_name\":\"Rochelle\"},{\"email\":{\"wid\":\"9f196ba80a87010fdcffd31808196904\",\"address\":\"roldan.bonifacio@concentrix.com\"},\"last_name\":\"Bonifacio\",\"first_name\":\"Roldan\"},{\"email\":{\"wid\":\"a1e80cc712e6100791e26341a0f90003\",\"address\":\"maveraclarisse.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Vera\"},{\"email\":{\"wid\":\"53986787b7ac101bb447d034d4a70003\",\"address\":\"virgilio.caballero@concentrix.com\"},\"last_name\":\"Caballero\",\"first_name\":\"Virgilio\"},{\"email\":{\"wid\":\"d82a8891516a01aa82e88e212a17c88d\",\"address\":\"zarrahjane.fopalan@concentrix.com\"},\"last_name\":\"Fopalan\",\"first_name\":\"Zarrah Jane\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"659\",\"campaign_id\":\"22028\",\"campaign_title\":\"Advisor I, Customer Service R1667964\",\"campaign_type\":\"job_application\",\"job_title\":\"Baguio iRecruit Engage 2025\",\"street\":\"PHL Baguio City - TechnoHub B\",\"address\":\"PHL Baguio City - TechnoHub B\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667964\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.637+08:00\",\"created_at\":\"2025-12-19T02:31:52.660+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjAyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-iRecruit-Engage-2025_R1667964\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340702\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-iRecruit-Engage-2025_R1667964\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-iRecruit-Engage-2025_R1667964\/apply\",\"job_requisition_id\":\"R1667964\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667964\",\"wid\":\"f37c53d27c79102c4333fa39b5010000\",\"descriptor\":\"R1667964 Baguio iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"fd157d9f5de810259fe7eeb0f37d0003\",\"address\":\"babyjoy.acam@concentrix.com\"},\"last_name\":\"Acam\",\"first_name\":\"Babyjoy\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"2b835bd60651100efcd20904dc960003\",\"address\":\"manuel.antonio1@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Elle\"},{\"email\":{\"wid\":\"f58fff64fb3b100fedd36899679f0003\",\"address\":\"francineanne.aris@concentrix.com\"},\"last_name\":\"Aris\",\"first_name\":\"Francine Anne\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"759bccd4a2551011edb7baf3a00d0003\",\"address\":\"jerusalem.viernes@concentrix.com\"},\"last_name\":\"Viernes\",\"first_name\":\"Jerusalem\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"348ab42a1ef7103347dfc61b3f7a0001\",\"address\":\"juliafranchesca.cabigon@concentrix.com\"},\"last_name\":\"Cabigon\",\"first_name\":\"Julia Franchesca\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"660\",\"campaign_id\":\"22027\",\"campaign_title\":\"Advisor I, Customer Service R1657298\",\"campaign_type\":\"job_application\",\"job_title\":\"iRecruit Engage 2025\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><\/p>\",\"ats_external_id\":\"R1657298\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.610+08:00\",\"created_at\":\"2025-12-19T02:31:52.657+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjAyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/iRecruit-Engage-2025_R1657298\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"efe91741a3f9100e17468f8b72050003\",\"address\":\"aiziejoshua.lim@concentrix.com\"},\"last_name\":\"Lim\",\"first_name\":\"Aizie Joshua\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-335773\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/iRecruit-Engage-2025_R1657298\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/iRecruit-Engage-2025_R1657298\/apply\",\"job_requisition_id\":\"R1657298\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1657298\",\"wid\":\"f1817340db521022ffd901b1b5c00000\",\"descriptor\":\"R1657298 iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"efe91741a3f9100e17468f8b72050003\",\"address\":\"aiziejoshua.lim@concentrix.com\"},\"last_name\":\"Lim\",\"first_name\":\"Aizie Joshua\"},{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"a81cdde0dac110022bbdefedff1d0002\",\"address\":\"albert.golimlim@concentrix.com\"},\"last_name\":\"Golimlim\",\"first_name\":\"Alex\"},{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},{\"email\":{\"wid\":\"cf2977009b29015f4d37dcab16040f75\",\"address\":\"alyanarizha.lorica@concentrix.com\"},\"last_name\":\"Lorica\",\"first_name\":\"Aly\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"81b1e2db4cd6018ed8223b4c6e3361c4\",\"address\":\"alyssamarie.reyes@concentrix.com\"},\"last_name\":\"Reyes\",\"first_name\":\"Alyssa Marie\"},{\"email\":{\"wid\":\"0bf7ff87388f01f4da7581a40e0bc8a6\",\"address\":\"anamae.escalicas@concentrix.com\"},\"last_name\":\"Escalicas\",\"first_name\":\"Ana Mae\"},{\"email\":{\"wid\":\"fd157d9f5de810259fe7eeb0f37d0003\",\"address\":\"babyjoy.acam@concentrix.com\"},\"last_name\":\"Acam\",\"first_name\":\"Babyjoy\"},{\"email\":{\"wid\":\"caa81dc2365d1018761c8d3a1d9f0002\",\"address\":\"bianca.ramirez@concentrix.com\"},\"last_name\":\"Ramirez\",\"first_name\":\"Bianca\"},{\"email\":{\"wid\":\"c93a0aebb0c21003e7a14fd4d2910005\",\"address\":\"catherinejoy.alarcon@concentrix.com\"},\"last_name\":\"Alarcon\",\"first_name\":\"Catherine Joy\"},{\"email\":{\"wid\":\"62472229894f10248f48797284220001\",\"address\":\"chanteljoie.mallari@concentrix.com\"},\"last_name\":\"Mallari\",\"first_name\":\"Chantel Joie\"},{\"email\":{\"wid\":\"c6a52e1b0d78015e8714eb09d51ed622\",\"address\":\"cheneefaye.osabel1@concentrix.com\"},\"last_name\":\"Osabel\",\"first_name\":\"Chenee Faye\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"96b93e5431310116e341c7849e0b0001\",\"address\":\"christajoyamor.david@concentrix.com\"},\"last_name\":\"David\",\"first_name\":\"Christa Joy Amor\"},{\"email\":{\"wid\":\"88a84560c726101bd1aff8c88cf50003\",\"address\":\"claireanne.duran@concentrix.com\"},\"last_name\":\"Duran\",\"first_name\":\"Claire Anne\"},{\"email\":{\"wid\":\"853d35ea8a7f10053a3314a1bbd20003\",\"address\":\"clarencejessicamarie.embrado@concentrix.com\"},\"last_name\":\"Embrado\",\"first_name\":\"Clarence Jessica Marie\"},{\"email\":{\"wid\":\"87ac2d61f2431013f44cadbed1400002\",\"address\":\"czedrick.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Czedrick\"},{\"email\":{\"wid\":\"501949a6d8c51016504c012f36cd0001\",\"address\":\"danbrian.arenas@concentrix.com\"},\"last_name\":\"Arenas\",\"first_name\":\"Dan Brian\"},{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"2a676a76dc60012004f1f285888b0007\",\"address\":\"denmargarett.mangulabnan@concentrix.com\"},\"last_name\":\"Mangulabnan\",\"first_name\":\"Den Margarett\"},{\"email\":{\"wid\":\"ce31ef1850ec10367f39bb8a6cbb0001\",\"address\":\"dexter.caramol@concentrix.com\"},\"last_name\":\"Caramol\",\"first_name\":\"Dexter\"},{\"email\":{\"wid\":\"1597316affd1100472b5ebec5d7f0003\",\"address\":\"dianica.yapo@concentrix.com\"},\"last_name\":\"Yapo\",\"first_name\":\"Dianica\"},{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},{\"email\":{\"wid\":\"2b835bd60651100efcd20904dc960003\",\"address\":\"manuel.antonio1@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Elle\"},{\"email\":{\"wid\":\"8af1502b95301012b87ddcd123c60001\",\"address\":\"ericcarl.abellana1@concentrix.com\"},\"last_name\":\"Abellana\",\"first_name\":\"Eric Carl\"},{\"email\":{\"wid\":\"2edf34e1389d010a137da0c31e3c0002\",\"address\":\"frank.gonzales1@concentrix.com\"},\"last_name\":\"Gonzales\",\"first_name\":\"Frank\"},{\"email\":{\"wid\":\"78cc29882996101a908059045dc50002\",\"address\":\"gabriel.clavero@concentrix.com\"},\"last_name\":\"Clavero\",\"first_name\":\"Gabriel\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"ded9409e69aa10178a96dd174bfb0000\",\"address\":\"haroldjohn.cuevas@concentrix.com\"},\"last_name\":\"Cuevas\",\"first_name\":\"Harold John\"},{\"email\":{\"wid\":\"4680206e1fb11016635d9787f4010000\",\"address\":\"hazelyn.espedido@concentrix.com\"},\"last_name\":\"Espedido\",\"first_name\":\"Hazelyn\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"db0bffd68c2301591511e22b121ab7bc\",\"address\":\"jacqueline.pilapil@concentrix.com\"},\"last_name\":\"Pilapil\",\"first_name\":\"Jacqueline\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"a3467c9bc6fc01b79fc307d9121a66c8\",\"address\":\"jayveeian.petere@concentrix.com\"},\"last_name\":\"Petere\",\"first_name\":\"Jayvee Ian\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"d33c6d4ed68b100fb45e92cecab80004\",\"address\":\"jeffpatrick.hallig@concentrix.com\"},\"last_name\":\"Hallig\",\"first_name\":\"Jeff Patrick\"},{\"email\":{\"wid\":\"759bccd4a2551011edb7baf3a00d0003\",\"address\":\"jerusalem.viernes@concentrix.com\"},\"last_name\":\"Viernes\",\"first_name\":\"Jerusalem\"},{\"email\":{\"wid\":\"f32cbe827ca1010fbcad817339fb0003\",\"address\":\"jewelshane.sibulan@concentrix.com\"},\"last_name\":\"Sibulan\",\"first_name\":\"Jewelshane\"},{\"email\":{\"wid\":\"8ac00e1da2511000f4bb989fbfe80005\",\"address\":\"jimpaul.maravillas@concentrix.com\"},\"last_name\":\"Maravillas\",\"first_name\":\"Jimpaul\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"233b1faf7cd8010e2c6dd43d98e70003\",\"address\":\"johnemmanuel.busa@concentrix.com\"},\"last_name\":\"Busa\",\"first_name\":\"Joma\"},{\"email\":{\"wid\":\"07f5b7148aed01b47900f500d126384e\",\"address\":\"jovelyn.ladera@concentrix.com\"},\"last_name\":\"Ladera\",\"first_name\":\"Jove\"},{\"email\":{\"wid\":\"348ab42a1ef7103347dfc61b3f7a0001\",\"address\":\"juliafranchesca.cabigon@concentrix.com\"},\"last_name\":\"Cabigon\",\"first_name\":\"Julia Franchesca\"},{\"email\":{\"wid\":\"28d96ab8f322012b93da7a70e11eb972\",\"address\":\"jyrmaine.ferrer@concentrix.com\"},\"last_name\":\"Ferrer\",\"first_name\":\"Jyrmaine\"},{\"email\":{\"wid\":\"c29a4532840501100a1cf88813e10003\",\"address\":\"aprilkaren.velasquez@concentrix.com\"},\"last_name\":\"Velasquez\",\"first_name\":\"Karen\"},{\"email\":{\"wid\":\"db0bffd68c2301d5b15f5dcbfb19a3e2\",\"address\":\"karenjoy.valle@concentrix.com\"},\"last_name\":\"Delos Santos\",\"first_name\":\"Karen Joy\"},{\"email\":{\"wid\":\"20faa56e38db104ebf21389834360003\",\"address\":\"kathryneunice.boseta@concentrix.com\"},\"last_name\":\"Boseta\",\"first_name\":\"Kathryn Eunice\"},{\"email\":{\"wid\":\"3739cfa3beed019850cbdf12620ec353\",\"address\":\"katrina.delavictoria@concentrix.com\"},\"last_name\":\"Dela Victoria\",\"first_name\":\"Katrina\"},{\"email\":{\"wid\":\"b6ad546c2c0201e25560cbe17d1ade66\",\"address\":\"turgo.christiankelsie@concentrix.com\"},\"last_name\":\"Turgo\",\"first_name\":\"Kelsie\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"9103429a4ad601ba7767403dbf0c6279\",\"address\":\"maryjoy.sabularse@concentrix.com\"},\"last_name\":\"Sabularse\",\"first_name\":\"Ligaya\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"4dc7e288bf29102403887728659a0003\",\"address\":\"marklesther.legadia@concentrix.com\"},\"last_name\":\"Legadia\",\"first_name\":\"Mark Lesther\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"},{\"email\":{\"wid\":\"f0e21f714a55011b91a94710dc690005\",\"address\":\"oj.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"OJ\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"5affe56408a1104c08e9a40eaf090004\",\"address\":\"philipjhon.bayaborda@concentrix.com\"},\"last_name\":\"Bayaborda\",\"first_name\":\"PJ\"},{\"email\":{\"wid\":\"a9770c32dad4013669f05c0f5f1c9820\",\"address\":\"princess.andres@concentrix.com\"},\"last_name\":\"Andres\",\"first_name\":\"Princess\"},{\"email\":{\"wid\":\"1cfa51a78a9f100be0a6bfbe934e0003\",\"address\":\"regine.victorino@concentrix.com\"},\"last_name\":\"Victorino\",\"first_name\":\"Regine\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"01b4a71a8ff00112eeb9fc9676210005\",\"address\":\"reymart.delatorre@concentrix.com\"},\"last_name\":\"De la torre\",\"first_name\":\"Reymart\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"},{\"email\":{\"wid\":\"2ff5a262daca01245315529a73c60001\",\"address\":\"rogerangelo.lansa@concentrix.com\"},\"last_name\":\"Lansa\",\"first_name\":\"Roger Angelo\"},{\"email\":{\"wid\":\"9f196ba80a87010fdcffd31808196904\",\"address\":\"roldan.bonifacio@concentrix.com\"},\"last_name\":\"Bonifacio\",\"first_name\":\"Roldan\"},{\"email\":{\"wid\":\"d82a8891516a015563f6e1898a17cdf4\",\"address\":\"ronnielyn.babatuan@concentrix.com\"},\"last_name\":\"Babatuan\",\"first_name\":\"Ron\"},{\"email\":{\"wid\":\"6556ba7d689a101ced9a138dcbbd0003\",\"address\":\"ronanvonn.bustarde@concentrix.com\"},\"last_name\":\"Bustarde\",\"first_name\":\"Ronan Vonn\"},{\"email\":{\"wid\":\"6df60a676e1601171f34d9ba5c0b0001\",\"address\":\"sarahfaith.paragas@concentrix.com\"},\"last_name\":\"Paragas\",\"first_name\":\"Sarah Faith\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"dd6d1be38b5f10123ae3623073950005\",\"address\":\"jesusa.lobitana@concentrix.com\"},\"last_name\":\"Lobita\u00f1a\",\"first_name\":\"Su\"},{\"email\":{\"wid\":\"f17b87484000101890d6f2964aad0003\",\"address\":\"thealine.licay@concentrix.com\"},\"last_name\":\"Licay\",\"first_name\":\"Thealine\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"},{\"email\":{\"wid\":\"a9d155fb549b101bd188826406cf0001\",\"address\":\"trishajean.escalante@concentrix.com\"},\"last_name\":\"Escalante\",\"first_name\":\"Trisha Jean\"},{\"email\":{\"wid\":\"b25dcdd42e9110109bd45ee6b7ab0002\",\"address\":\"trishiamarie.capulong@concentrix.com\"},\"last_name\":\"Capulong\",\"first_name\":\"Trishia Marie\"},{\"email\":{\"wid\":\"b30d7e25aec4102e9e52a7c14b4d0001\",\"address\":\"vanissa.sabuya@concentrix.com\"},\"last_name\":\"Sabuya\",\"first_name\":\"Vanissa\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"661\",\"campaign_id\":\"22014\",\"campaign_title\":\"Advisor I, Customer Service R1559094\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Cyberwest 2025\",\"street\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\",\"address\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559094\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.585+08:00\",\"created_at\":\"2025-12-19T02:31:51.106+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjAxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Cyberwest-2025_R1559094-28\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-SMCYB-04\",\"wid\":\"740544c0a47f01c1c6305a8f1f110665\",\"descriptor\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Operations Reporting\",\"wid\":\"e839f21b1ce101e8ddd92884da06017b\",\"descriptor\":\"Operations Reporting\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338322\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Cyberwest-2025_R1559094-28\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Cyberwest-2025_R1559094-28\/apply\",\"job_requisition_id\":\"R1559094\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559094\",\"wid\":\"ebe5adffbd20100e28e5611e55270000\",\"descriptor\":\"R1559094 BP Cyberwest 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"de4ed5cfbe540121a90c996287860001\",\"address\":\"mary.sioco@concentrix.com\"},\"last_name\":\"Sioco\",\"first_name\":\"Joy\"},{\"email\":{\"wid\":\"b6ad546c2c0201e25560cbe17d1ade66\",\"address\":\"turgo.christiankelsie@concentrix.com\"},\"last_name\":\"Turgo\",\"first_name\":\"Kelsie\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"06c6dc9caa901015063743ccd74e0002\",\"address\":\"laurencelynx.zapanta@concentrix.com\"},\"last_name\":\"Zapanta\",\"first_name\":\"Laurence Lynx\"},{\"email\":{\"wid\":\"959ecfaa0b2a101b652507df66850003\",\"address\":\"nicole.arlegui@concentrix.com\"},\"last_name\":\"Arlegui\",\"first_name\":\"Nicole\"},{\"email\":{\"wid\":\"19edd5e26516010857c3f1ef3a340003\",\"address\":\"ralphangelo.cabatu@concentrix.com\"},\"last_name\":\"Cabatu\",\"first_name\":\"Ralph Angelo\"},{\"email\":{\"wid\":\"b114bd7364fc011d2857bcbf00890003\",\"address\":\"sarah.raymundo@concentrix.com\"},\"last_name\":\"Raymundo\",\"first_name\":\"Sarah\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"662\",\"campaign_id\":\"21996\",\"campaign_title\":\"Advisor I, Customer Service R1556702\",\"campaign_type\":\"job_application\",\"job_title\":\"Baguio Customer Service Advisor \u2013 RCX 2025\",\"street\":\"PHL Baguio City - TechnoHub B\",\"address\":\"PHL Baguio City - TechnoHub B\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556702\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.543+08:00\",\"created_at\":\"2025-12-19T02:31:46.090+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-Customer-Service-Advisor---RCX-2025_R1556702\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287741\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-Customer-Service-Advisor---RCX-2025_R1556702\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-Customer-Service-Advisor---RCX-2025_R1556702\/apply\",\"job_requisition_id\":\"R1556702\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4a48db2b8a9a01e418079e830123ef35\",\"address\":\"michael.munoz@concentrix.com\"},\"last_name\":\"Munoz\",\"first_name\":\"Michael\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556702\",\"wid\":\"dd66bdea0a83100c0a49a9cb34010000\",\"descriptor\":\"R1556702 Baguio Customer Service Advisor \u2013 RCX 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},{\"email\":{\"wid\":\"a0bc6331b589010e626e3364866c0006\",\"address\":\"krishnajhey.aggihao@concentrix.com\"},\"last_name\":\"Aggihao\",\"first_name\":\"Jhey\"},{\"email\":{\"wid\":\"348ab42a1ef7103347dfc61b3f7a0001\",\"address\":\"juliafranchesca.cabigon@concentrix.com\"},\"last_name\":\"Cabigon\",\"first_name\":\"Julia Franchesca\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"7282f4fccac91013310aec7c35b80004\",\"address\":\"ronnie.ibay@concentrix.com\"},\"last_name\":\"Ibay\",\"first_name\":\"Ron\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"663\",\"campaign_id\":\"21995\",\"campaign_title\":\"Advisor I, Customer Service R1667966\",\"campaign_type\":\"job_application\",\"job_title\":\"CDO iRecruit Engage 2025\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667966\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.521+08:00\",\"created_at\":\"2025-12-19T02:31:45.453+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-iRecruit-Engage-2025_R1667966\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Digital\",\"wid\":\"0227dc387a09013a9d49e5c3f465d93a\",\"descriptor\":\"Digital\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340771\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-iRecruit-Engage-2025_R1667966\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-iRecruit-Engage-2025_R1667966\/apply\",\"job_requisition_id\":\"R1667966\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667966\",\"wid\":\"d7657d3444db102c438a0b9f21820000\",\"descriptor\":\"R1667966 CDO iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"251285f66e6701b68f5b07b40b2c53d2\",\"address\":\"therisamay.bagona@concentrix.com\"},\"last_name\":\"Bagona\",\"first_name\":\"Therisa May\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"664\",\"campaign_id\":\"21994\",\"campaign_title\":\"Advisor I, Customer Service R1667877\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - San Lazaro 2026\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p><p><\/p>\",\"ats_external_id\":\"R1667877\",\"location\":\"Santa Cruz, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.501+08:00\",\"created_at\":\"2025-12-19T02:31:45.291+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Talent-Connect---San-Lazaro-2026_R1667877\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mikaellajayne.bagay@concentrix.com\"},\"first_name\":\"Bagay, Mikaella Jayne\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100404209\",\"wid\":\"60219339f7a01064b79c916571dc13e6\",\"descriptor\":\"Gladys Idmilao (100404209)\"},{\"id\":\"103523876\",\"wid\":\"597f6e148014101849f7e8bb9e340000\",\"descriptor\":\"Mikaella Jayne Bagay (103523876)\"},{\"id\":\"102103931\",\"wid\":\"6f72b4908982100ec7c94389f49c0000\",\"descriptor\":\"Alexis Escalante (102103931)\"},{\"id\":\"101825827\",\"wid\":\"0a214dca1b450163bd6f2e9e16173cbf\",\"descriptor\":\"Mikaela Pardalis (101825827)\"},{\"id\":\"100864188\",\"wid\":\"60219339f7a01064a5b9a699585e6503\",\"descriptor\":\"Marial Jay Dionson (100864188)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350624\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Talent-Connect---San-Lazaro-2026_R1667877\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Talent-Connect---San-Lazaro-2026_R1667877\/apply\",\"job_requisition_id\":\"R1667877\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"miko.lijauco@concentrix.com\"},\"first_name\":\"Miko Lijauco (100229017)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667877\",\"wid\":\"d7657d3444db102c304d981d81ae0001\",\"descriptor\":\"Talent Connect - San Lazaro 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"665\",\"campaign_id\":\"21987\",\"campaign_title\":\"Advisor I, Customer Service R1554972\",\"campaign_type\":\"job_application\",\"job_title\":\"PWD Hiring - Shaw 2025\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1554972\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.455+08:00\",\"created_at\":\"2025-12-19T02:31:44.624+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/PWD-Hiring---Shaw-2025_R1554972\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kateann.almero@concentrix.com\"},\"first_name\":\"Almero, Kate Ann\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349770\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/PWD-Hiring---Shaw-2025_R1554972\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/PWD-Hiring---Shaw-2025_R1554972\/apply\",\"job_requisition_id\":\"R1554972\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"al.pagulayan@concentrix.com\"},\"first_name\":\"Al Pagulayan (100165891)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1554972\",\"wid\":\"d9a5ceb60898100a782b6938a8d70000\",\"descriptor\":\"PWD Hiring - Shaw 2025\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"666\",\"campaign_id\":\"21986\",\"campaign_title\":\"Advisor I, Customer Service R1682192\",\"campaign_type\":\"job_application\",\"job_title\":\"ONE MAKATI ARP TALKPUSH 2026\",\"street\":\"PHL Makati City - SLC\",\"address\":\"PHL Makati City - SLC\",\"city\":\"Makati City\",\"state\":null,\"postal_code\":\"1226\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><div><div><div><div><div><div><div><b><span><span>#LI-DNI<\/span><\/span><\/b><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1682192\",\"location\":\"Makati City\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.432+08:00\",\"created_at\":\"2025-12-19T02:31:44.614+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/ONE-MAKATI-ARP-TALKPUSH-2026_R1682192\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1226\",\"primary_location\":{\"id\":\"PH-MAK-RUFIN-Y0\",\"wid\":\"b67da9176e3d1062f9e37bc9b0b6c222\",\"descriptor\":\"PHL Makati City - SLC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"krystal.budod@concentrix.com\"},\"first_name\":\"Budod, Krystal\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"101825829\",\"wid\":\"142cf519063201aecdfe58161717d3a2\",\"descriptor\":\"Zarrah Jane Fopalan (101825829)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349481\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/ONE-MAKATI-ARP-TALKPUSH-2026_R1682192\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/ONE-MAKATI-ARP-TALKPUSH-2026_R1682192\/apply\",\"job_requisition_id\":\"R1682192\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682192\",\"wid\":\"d3d4802273da103a655ff40d05b10000\",\"descriptor\":\"ONE MAKATI ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"667\",\"campaign_id\":\"21985\",\"campaign_title\":\"Advisor I, Customer Service R1667866\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Cyberwest  2026\",\"street\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\",\"address\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<div><h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><\/div>\",\"ats_external_id\":\"R1667866\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.410+08:00\",\"created_at\":\"2025-12-19T02:31:44.566+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Cyberwest--2026_R1667866\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-SMCYB-04\",\"wid\":\"740544c0a47f01c1c6305a8f1f110665\",\"descriptor\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ronnie.bautista@concentrix.com\"},\"first_name\":\"Bautista, Ronnie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101093697\",\"wid\":\"bba7dac87c5f10587ff280fe09b2f9c3\",\"descriptor\":\"Kathleen Mae Urbano (101093697)\"},{\"id\":\"101810027\",\"wid\":\"b265730161e4016f2b6841be131086c0\",\"descriptor\":\"Jasper Evaristo (101810027)\"},{\"id\":\"101633072\",\"wid\":\"9bcabed2154801c94714272e4d0909b6\",\"descriptor\":\"Anagel Visto-Portezo (101633072)\"},{\"id\":\"101825829\",\"wid\":\"142cf519063201aecdfe58161717d3a2\",\"descriptor\":\"Zarrah Jane Fopalan (101825829)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"},{\"id\":\"103247749\",\"wid\":\"07b0b2aee7411038e7ea5487c8820000\",\"descriptor\":\"Ronnie Bautista (103247749)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350636\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Cyberwest--2026_R1667866\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Cyberwest--2026_R1667866\/apply\",\"job_requisition_id\":\"R1667866\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jasper.gopez@concentrix.com\"},\"first_name\":\"Jasper Gopez (575729)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667866\",\"wid\":\"d7657d3444db102c2f07f8367b570001\",\"descriptor\":\"Talent Connect - Cyberwest  2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"668\",\"campaign_id\":\"21983\",\"campaign_title\":\"Advisor I, Customer Service R1667091\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cebu Jcenter Events 2026\",\"street\":\"PHL Cebu City - J Center\",\"address\":\"PHL Cebu City - J Center\",\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"postal_code\":\"6014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667091\",\"location\":\"Mandaue City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.367+08:00\",\"created_at\":\"2025-12-19T02:31:44.301+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-Jcenter-Events-2026_R1667091-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6014\",\"primary_location\":{\"id\":\"PH-MAN-FORTU-Y0\",\"wid\":\"b67da9176e3d1062f9dc58056128bb96\",\"descriptor\":\"PHL Cebu City - J Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"morielle.barquero@concentrix.com\"},\"first_name\":\"Barquero, Morielle\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101433622\",\"wid\":\"abe1d52b0bdc01596acc3664921ccc79\",\"descriptor\":\"Morielle Barquero (101433622)\"},{\"id\":\"101083970\",\"wid\":\"aeae964d4d591050861ff4e9be55daea\",\"descriptor\":\"Jacqueline Pilapil (101083970)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"100707675\",\"wid\":\"60219339f7a01064a59fe7dd2c76ed47\",\"descriptor\":\"Blanch Villordon (100707675)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351079\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-Jcenter-Events-2026_R1667091-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-Jcenter-Events-2026_R1667091-1\/apply\",\"job_requisition_id\":\"R1667091\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"domz.ocale@concentrix.com\"},\"first_name\":\"Domz Ocale (163323)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667091\",\"wid\":\"d7657d3444db102b8f2b064240750000\",\"descriptor\":\"Customer Service Advisor - Cebu Jcenter Events 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"669\",\"campaign_id\":\"21982\",\"campaign_title\":\"Advisor I, Customer Service R1667149\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Baguio 2026\",\"street\":\"PHL Baguio City - TechnoHub B\",\"address\":\"PHL Baguio City - TechnoHub B\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667149\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.346+08:00\",\"created_at\":\"2025-12-19T02:31:44.289+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-2026_R1667149\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"babyjoy.acam@concentrix.com\"},\"first_name\":\"Acam, Babyjoy\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102302560\",\"wid\":\"20db337f11d11006392ada1061fd0000\",\"descriptor\":\"Zhen Timbreza (102302560)\"},{\"id\":\"103246701\",\"wid\":\"22db0411418610389c3b72908e530000\",\"descriptor\":\"Rhea Sharmaine Dionisio (103246701)\"},{\"id\":\"101557871\",\"wid\":\"eaf407f463df012659fbd8ff762c88d4\",\"descriptor\":\"Michael Bernabe (101557871)\"},{\"id\":\"102116203\",\"wid\":\"4eaf4a8af24f101318b8b1064f4d0000\",\"descriptor\":\"Ron Ibay (102116203)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"102867690\",\"wid\":\"867cdbe61a32100ec83199ea9dbf0000\",\"descriptor\":\"Elle Antonio (102867690)\"},{\"id\":\"103004665\",\"wid\":\"a66bde81f3971012340725300dbf0000\",\"descriptor\":\"Hannah Bayquen (103004665)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"103247749\",\"wid\":\"07b0b2aee7411038e7ea5487c8820000\",\"descriptor\":\"Ronnie Bautista (103247749)\"},{\"id\":\"102896917\",\"wid\":\"3c2a7f0d649f10199317da54e3eb0000\",\"descriptor\":\"Julia Franchesca Cabigon (102896917)\"},{\"id\":\"103316249\",\"wid\":\"8759a3d469e01011e0084d292e3f0000\",\"descriptor\":\"Jerusalem Viernes (103316249)\"},{\"id\":\"103311354\",\"wid\":\"900407345aee1010541152ffc90c0000\",\"descriptor\":\"Jalene Fabian (103311354)\"},{\"id\":\"101479766\",\"wid\":\"aa753a2a4cb201c2bce3de12563384cf\",\"descriptor\":\"Alyssa Marie Reyes (101479766)\"},{\"id\":\"102898122\",\"wid\":\"cb13f0e00af9100e5be3e90806600000\",\"descriptor\":\"Ehelziah Jane Manantan (102898122)\"},{\"id\":\"101819081\",\"wid\":\"85392b25be10017936ddd1ddac15d91e\",\"descriptor\":\"Grace Obena (101819081)\"},{\"id\":\"102132236\",\"wid\":\"bef95e4421f310196f54d6fb2f800000\",\"descriptor\":\"Liza Pangilinan (102132236)\"},{\"id\":\"103368547\",\"wid\":\"7fe89a0f967f1021409b119883550000\",\"descriptor\":\"Renz Millan (103368547)\"},{\"id\":\"102164385\",\"wid\":\"0e0ea733c2ac100bc55f4566d5790000\",\"descriptor\":\"Dean De Guzman (102164385)\"},{\"id\":\"102202711\",\"wid\":\"948a35e6f492102447caa8644e450000\",\"descriptor\":\"Chantel Joie Salunga (102202711)\"},{\"id\":\"103383486\",\"wid\":\"e4c099c2115f102592cb72f3732a0000\",\"descriptor\":\"Babyjoy Acam (103383486)\"},{\"id\":\"102878376\",\"wid\":\"9cf770f5b560102d0944304e969b0000\",\"descriptor\":\"Nathaniel Cabreros (102878376)\"},{\"id\":\"102992826\",\"wid\":\"6718e4453eb4102352850f5eaf8f0000\",\"descriptor\":\"Francine Anne Aris (102992826)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350237\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-2026_R1667149\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-2026_R1667149\/apply\",\"job_requisition_id\":\"R1667149\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"maureen.adona@concentrix.com\"},\"first_name\":\"Maureen Abinan (574925)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667149\",\"wid\":\"d7657d3444db102b9a73b99e436c0000\",\"descriptor\":\"Customer Service Advisor - Baguio 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"670\",\"campaign_id\":\"21981\",\"campaign_title\":\"Advisor I, Customer Service R1667882\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - UPA 2026\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>#LI-DNI \u00a0<\/p>\",\"ats_external_id\":\"R1667882\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.324+08:00\",\"created_at\":\"2025-12-19T02:31:44.216+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---UPA-2026_R1667882\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-02\",\"wid\":\"740544c0a47f01011a791c8f1f114864\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"daniel.bautista1@concentrix.com\"},\"first_name\":\"Bautista, Daniel\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101998561\",\"wid\":\"5717d3aba36e0102d74992baecd90000\",\"descriptor\":\"Gladys Alehli Butial (101998561)\"},{\"id\":\"102054520\",\"wid\":\"e9d0745bcc4c101ac9285fe430890000\",\"descriptor\":\"Jeanne Macapagal (102054520)\"},{\"id\":\"101339159\",\"wid\":\"6fea8e1edbd30121e372b01c1a20c0b0\",\"descriptor\":\"Paulo Zenarosa (101339159)\"},{\"id\":\"182331\",\"wid\":\"9f196ba80a8701c5e90edbb905194f67\",\"descriptor\":\"Rochelle Lopez (182331)\"},{\"id\":\"103362426\",\"wid\":\"f1da4c8dd6e8101fa75be07a0a700000\",\"descriptor\":\"Harmon Kidd Ramos (103362426)\"},{\"id\":\"1058091\",\"wid\":\"9f196ba80a87010b45facbd6fd189ee2\",\"descriptor\":\"RM Onia (1058091)\"},{\"id\":\"103395723\",\"wid\":\"8efdff1f9ef11029831e201ec1140000\",\"descriptor\":\"Beverly Ann Oficiar (103395723)\"},{\"id\":\"101507386\",\"wid\":\"1c3928bd731601b4b4e8d905b2231c8e\",\"descriptor\":\"Daniel Bautista (101507386)\"},{\"id\":\"103027654\",\"wid\":\"7239d93c230310162654c25d44ab0000\",\"descriptor\":\"Hazelyn Espedido (103027654)\"},{\"id\":\"102048620\",\"wid\":\"7a1dda14767610185d2db1c0bc6d0000\",\"descriptor\":\"Rachelle Joy Dela Cruz (102048620)\"},{\"id\":\"580415\",\"wid\":\"9f196ba80a8701e6461d815f0719c2bf\",\"descriptor\":\"Paul Edcris Estanislao (580415)\"},{\"id\":\"102892659\",\"wid\":\"4918501e2543102254144050eac80000\",\"descriptor\":\"Candice Santero (102892659)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349687\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---UPA-2026_R1667882\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---UPA-2026_R1667882\/apply\",\"job_requisition_id\":\"R1667882\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"michael.munoz@concentrix.com\"},\"first_name\":\"Michael Munoz (127087)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667882\",\"wid\":\"d7657d3444db102c30acbfbdfc620000\",\"descriptor\":\"Talent Connect - UPA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"671\",\"campaign_id\":\"21979\",\"campaign_title\":\"Advisor I, Customer Service R1684488\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service - Korean\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684488\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.305+08:00\",\"created_at\":\"2025-12-19T02:31:44.085+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Advisor-I--Customer-Service---Korean_R1684488\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"thikieuoanh.le@concentrix.com\"},\"first_name\":\"Le, Thi Kieu Oanh\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103235389\",\"wid\":\"98cc1c67ccea1039c6bfe19ce5f00000\",\"descriptor\":\"Le Thi Kieu Oanh (103235389)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349394\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Advisor-I--Customer-Service---Korean_R1684488\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Advisor-I--Customer-Service---Korean_R1684488\/apply\",\"job_requisition_id\":\"R1684488\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684488\",\"wid\":\"d3d4802273da103be11e8867b8240000\",\"descriptor\":\"Advisor I, Customer Service - Korean\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"672\",\"campaign_id\":\"21978\",\"campaign_title\":\"Advisor I, Customer Service R1667869\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Eton 2026\",\"street\":\"PHL Quezon City - Eton\",\"address\":\"PHL Quezon City - Eton\",\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667869\",\"location\":\"Quezon Ave., National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.279+08:00\",\"created_at\":\"2025-12-19T02:31:44.072+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Eton-2026_R1667869\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1100\",\"primary_location\":{\"id\":\"PH-QUE-ETONC-Y0\",\"wid\":\"b67da9176e3d1062f9e41210367fc31d\",\"descriptor\":\"PHL Quezon City - Eton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.arlegui@concentrix.com\"},\"first_name\":\"Arlegui, Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101050081\",\"wid\":\"53bf80cbf79c103379691234fa3d78e1\",\"descriptor\":\"Ray Vincent Morallos (101050081)\"},{\"id\":\"102136921\",\"wid\":\"2d41b9e51cee101b4518457c89660000\",\"descriptor\":\"Nicole Arlegui (102136921)\"},{\"id\":\"101891169\",\"wid\":\"0dc36b7670b20103117443680c9e0000\",\"descriptor\":\"Raquel Atienza (101891169)\"},{\"id\":\"103362426\",\"wid\":\"f1da4c8dd6e8101fa75be07a0a700000\",\"descriptor\":\"Harmon Kidd Ramos (103362426)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"101987319\",\"wid\":\"e37be9c146f901212d04d847504e0000\",\"descriptor\":\"Nelma Gabrielle Binuya (101987319)\"},{\"id\":\"102893763\",\"wid\":\"3c2a7f0d649f1018f51a7a2f8a870000\",\"descriptor\":\"Lorena Woo (102893763)\"},{\"id\":\"101810027\",\"wid\":\"b265730161e4016f2b6841be131086c0\",\"descriptor\":\"Jasper Evaristo (101810027)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"115763\",\"wid\":\"9f196ba80a87013f5f68ff6d0819a531\",\"descriptor\":\"Maila Evangelista (115763)\"},{\"id\":\"103027654\",\"wid\":\"7239d93c230310162654c25d44ab0000\",\"descriptor\":\"Hazelyn Espedido (103027654)\"},{\"id\":\"101093697\",\"wid\":\"bba7dac87c5f10587ff280fe09b2f9c3\",\"descriptor\":\"Kathleen Mae Urbano (101093697)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350457\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Eton-2026_R1667869\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Eton-2026_R1667869\/apply\",\"job_requisition_id\":\"R1667869\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"michael.munoz@concentrix.com\"},\"first_name\":\"Michael Munoz (127087)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667869\",\"wid\":\"d7657d3444db102c2f48c26d1ca90000\",\"descriptor\":\"Talent Connect - Eton 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"673\",\"campaign_id\":\"21977\",\"campaign_title\":\"Advisor I, Customer Service R1555226\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - CDO XTRA 2025\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1555226\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.256+08:00\",\"created_at\":\"2025-12-19T02:31:44.061+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---CDO-XTRA-2025_R1555226-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"a558357adfbd101debe25ff2d5070003\",\"address\":\"almerajean.aballe@concentrix.com\"},\"last_name\":\"Aballe\",\"first_name\":\"Almera Jean\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287042\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---CDO-XTRA-2025_R1555226-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---CDO-XTRA-2025_R1555226-1\/apply\",\"job_requisition_id\":\"R1555226\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4047322fd58101da9c4ee7f3111ad2aa\",\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"last_name\":\"Baltazar\",\"first_name\":\"Ronna\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1555226\",\"wid\":\"d9a5ceb60898100a88d8cad695820000\",\"descriptor\":\"R1555226 Customer Service Advisor - CDO XTRA 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"a558357adfbd101debe25ff2d5070003\",\"address\":\"almerajean.aballe@concentrix.com\"},\"last_name\":\"Aballe\",\"first_name\":\"Almera Jean\"},{\"email\":{\"wid\":\"b25dcdd42e9110103573f396b7cd0002\",\"address\":\"angelmarie.serrano@concentrix.com\"},\"last_name\":\"Serrano\",\"first_name\":\"Angel Marie\"},{\"email\":{\"wid\":\"ded9409e69aa10178a96dd174bfb0000\",\"address\":\"haroldjohn.cuevas@concentrix.com\"},\"last_name\":\"Cuevas\",\"first_name\":\"Harold John\"},{\"email\":{\"wid\":\"2f4dd3218d9701039c7eb8b4091e27be\",\"address\":\"kennahbea.cambari@concentrix.com\"},\"last_name\":\"Alarcon\",\"first_name\":\"Kennah Bea\"},{\"email\":{\"wid\":\"8d6594ffad6e100f1889294427870001\",\"address\":\"nedshla.acebes@concentrix.com\"},\"last_name\":\"Acebes\",\"first_name\":\"Nedshla\"},{\"email\":{\"wid\":\"251285f66e6701b68f5b07b40b2c53d2\",\"address\":\"therisamay.bagona@concentrix.com\"},\"last_name\":\"Bagona\",\"first_name\":\"Therisa May\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"674\",\"campaign_id\":\"21976\",\"campaign_title\":\"Advisor I, Customer Service R1667188\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - UPA 2026\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667188\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.232+08:00\",\"created_at\":\"2025-12-19T02:31:43.746+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---UPA-2026_R1667188\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-02\",\"wid\":\"740544c0a47f01011a791c8f1f114864\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"juvelyn.altisin@concentrix.com\"},\"first_name\":\"Altisin, Juvelyn\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101950110\",\"wid\":\"0143c866a118010fbaadac1d65f20000\",\"descriptor\":\"Eminette Kyle Reminajes - Velasquez (101950110)\"},{\"id\":\"102865393\",\"wid\":\"e66fd96ae0111026f103572c898a0000\",\"descriptor\":\"Ma. Checelle Jazul (102865393)\"},{\"id\":\"102850801\",\"wid\":\"29c73f21462d100766b3a51e5a580000\",\"descriptor\":\"Vera Santos (102850801)\"},{\"id\":\"102041857\",\"wid\":\"37361864065d101505f3ba088fdd0000\",\"descriptor\":\"Christee Anne Valenzuela (102041857)\"},{\"id\":\"182331\",\"wid\":\"9f196ba80a8701c5e90edbb905194f67\",\"descriptor\":\"Rochelle Lopez (182331)\"},{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"102117159\",\"wid\":\"97ce316084a21013f736580e96600000\",\"descriptor\":\"Jiemae Cejane (102117159)\"},{\"id\":\"101439450\",\"wid\":\"2cdbe56c642501ee08e5cf76731f9a9b\",\"descriptor\":\"Luzviminda Molina (101439450)\"},{\"id\":\"102231129\",\"wid\":\"3f18747a40e6100ff2f2b377a3580000\",\"descriptor\":\"Alexis Laroa (102231129)\"},{\"id\":\"148212\",\"wid\":\"9f196ba80a870191afd38447051933e3\",\"descriptor\":\"Francisco Balabat III (148212)\"},{\"id\":\"101858604\",\"wid\":\"ef33b35f6c2301440853f78fff03aabd\",\"descriptor\":\"Aly Lorica (101858604)\"},{\"id\":\"101832754\",\"wid\":\"9e0066dd1ceb013f25578cc2c21b95d1\",\"descriptor\":\"Kelsie Turgo (101832754)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"103349669\",\"wid\":\"cd37ff6c6459101bbad0e851ec630000\",\"descriptor\":\"Chrisdom Tablate (103349669)\"},{\"id\":\"101998561\",\"wid\":\"5717d3aba36e0102d74992baecd90000\",\"descriptor\":\"Gladys Alehli Butial (101998561)\"},{\"id\":\"102215684\",\"wid\":\"85018d4cae2c1007bf1a2c82e0620000\",\"descriptor\":\"Roland Baldos (102215684)\"},{\"id\":\"189526\",\"wid\":\"9f196ba80a8701ce5a4d95790519f6af\",\"descriptor\":\"Francis Gerard (Kiko) Villegas (189526)\"},{\"id\":\"103466145\",\"wid\":\"09abeaf7f7e61000a25d10f691730000\",\"descriptor\":\"Raphael Felipe Dulatre (103466145)\"},{\"id\":\"102195311\",\"wid\":\"de6d9763df87101fa38ad88ddaaa0000\",\"descriptor\":\"Cecilio Francisco Foronda Jr (102195311)\"},{\"id\":\"101342039\",\"wid\":\"ddb5daf1f13f010976f61ec29b1fb7d1\",\"descriptor\":\"Alaiza Mae Avila (101342039)\"},{\"id\":\"101213059\",\"wid\":\"ed16e015daa401a27933ca9836453579\",\"descriptor\":\"OJ Sandoval (101213059)\"},{\"id\":\"102893763\",\"wid\":\"3c2a7f0d649f1018f51a7a2f8a870000\",\"descriptor\":\"Lorena Woo (102893763)\"},{\"id\":\"102109557\",\"wid\":\"ac32c20e9e101010e19f35951b420000\",\"descriptor\":\"Anton Saldua (102109557)\"},{\"id\":\"101754733\",\"wid\":\"6b1b277a403601354af38218d9251254\",\"descriptor\":\"Benjie Basa (101754733)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"102054520\",\"wid\":\"e9d0745bcc4c101ac9285fe430890000\",\"descriptor\":\"Jeanne Macapagal (102054520)\"},{\"id\":\"101279901\",\"wid\":\"24b3a9f9e19801a4f6d82638e10123a5\",\"descriptor\":\"Rachele Bangit (101279901)\"},{\"id\":\"810084\",\"wid\":\"9f196ba80a87015f05d3666403197e27\",\"descriptor\":\"Natz Bisonaya (810084)\"},{\"id\":\"101836685\",\"wid\":\"9e0066dd1ceb013f3023a53f071d3ec9\",\"descriptor\":\"Norghezza Paculanang (101836685)\"},{\"id\":\"103362426\",\"wid\":\"f1da4c8dd6e8101fa75be07a0a700000\",\"descriptor\":\"Harmon Kidd Ramos (103362426)\"},{\"id\":\"101891620\",\"wid\":\"846959bbe714018f21d8b73e0511fde4\",\"descriptor\":\"Gerard Pecayo (101891620)\"},{\"id\":\"103286022\",\"wid\":\"72c00c10ab02100943644840d5ca0000\",\"descriptor\":\"Neil Robert Antonio (103286022)\"},{\"id\":\"102926985\",\"wid\":\"0e9f49a2f18a101662962b2eaae40000\",\"descriptor\":\"Annie Murry Ardo\u00f1a (102926985)\"},{\"id\":\"580908\",\"wid\":\"9f196ba80a870184cfc83e640719e2e7\",\"descriptor\":\"MJ Santiago (580908)\"},{\"id\":\"102036684\",\"wid\":\"fbaa9cfeeb8d0112ca909affb09e0000\",\"descriptor\":\"Bea Samaniego (102036684)\"},{\"id\":\"103356034\",\"wid\":\"22f8820a39fa101dc994741d2d530000\",\"descriptor\":\"Olima Delson (103356034)\"},{\"id\":\"101486983\",\"wid\":\"862832a91037010835f87cde57374df0\",\"descriptor\":\"Angelo Gabriel Palpal-latoc (101486983)\"},{\"id\":\"102382707\",\"wid\":\"d5b3219023f0102b3da2dd976cef0003\",\"descriptor\":\"John Gulles (102382707)\"},{\"id\":\"1081820\",\"wid\":\"9f196ba80a8701b7a0c9b2b105197222\",\"descriptor\":\"Sharmaine Gonzaga (1081820)\"},{\"id\":\"101891169\",\"wid\":\"0dc36b7670b20103117443680c9e0000\",\"descriptor\":\"Raquel Atienza (101891169)\"},{\"id\":\"102159288\",\"wid\":\"3e4b95d288c810094a44ac9aafac0000\",\"descriptor\":\"Alex Baclaan (102159288)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"1058091\",\"wid\":\"9f196ba80a87010b45facbd6fd189ee2\",\"descriptor\":\"RM Onia (1058091)\"},{\"id\":\"102051129\",\"wid\":\"8a0c56c1c7a8101a595b7824e0000000\",\"descriptor\":\"Jennifer Tajada (102051129)\"},{\"id\":\"115763\",\"wid\":\"9f196ba80a87013f5f68ff6d0819a531\",\"descriptor\":\"Maila Evangelista (115763)\"},{\"id\":\"580415\",\"wid\":\"9f196ba80a8701e6461d815f0719c2bf\",\"descriptor\":\"Paul Edcris Estanislao (580415)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"103029210\",\"wid\":\"8e214d67412710167921c33bf3f80000\",\"descriptor\":\"Mark Angel Del Rosario (103029210)\"},{\"id\":\"102917528\",\"wid\":\"320dd1f3a6741001ee6e6da2fecb0000\",\"descriptor\":\"Gabriel Irvin Santiago (102917528)\"},{\"id\":\"101987319\",\"wid\":\"e37be9c146f901212d04d847504e0000\",\"descriptor\":\"Nelma Gabrielle Binuya (101987319)\"},{\"id\":\"102251757\",\"wid\":\"281bd54235df101b9ca274a9cbba0000\",\"descriptor\":\"Virgilio Caballero (102251757)\"},{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"102048620\",\"wid\":\"7a1dda14767610185d2db1c0bc6d0000\",\"descriptor\":\"Rachelle Joy Dela Cruz (102048620)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"},{\"id\":\"102100493\",\"wid\":\"b0d922c9d8fb100dd4e6561d26cf0000\",\"descriptor\":\"Charlotte Anne Gayol (102100493)\"},{\"id\":\"995319\",\"wid\":\"f6358e3b3d6d0182556198ddfc18bb74\",\"descriptor\":\"Semeraflor Romeo (995319)\"},{\"id\":\"102932390\",\"wid\":\"f6e59476730d100379358f7ab9950000\",\"descriptor\":\"Jed Ferdiemar Jacinto (102932390)\"},{\"id\":\"101976015\",\"wid\":\"5ef22debf62a011ba3571e5c49f40000\",\"descriptor\":\"Haydee dela Cruz (101976015)\"},{\"id\":\"225941\",\"wid\":\"f6358e3b3d6d019f82fa72e33219ec75\",\"descriptor\":\"Katrina May Mancenido (225941)\"},{\"id\":\"101830859\",\"wid\":\"3ea0636ec5ba0107d9112969901aa130\",\"descriptor\":\"Christine Pilac (101830859)\"},{\"id\":\"102856930\",\"wid\":\"8ad28f685747100a2d6d9131cd590000\",\"descriptor\":\"Marigold Palomo (102856930)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"103395723\",\"wid\":\"8efdff1f9ef11029831e201ec1140000\",\"descriptor\":\"Beverly Ann Oficiar (103395723)\"},{\"id\":\"102086287\",\"wid\":\"b02da584014810084f45df3764780000\",\"descriptor\":\"Chelcy Navarro (102086287)\"},{\"id\":\"101777682\",\"wid\":\"45039efa180701504999ff3c9f00e47f\",\"descriptor\":\"Renz Paba (101777682)\"},{\"id\":\"102088455\",\"wid\":\"73a690bd3137100954b27620f6b30000\",\"descriptor\":\"John Benedict Gonzales (102088455)\"},{\"id\":\"101368380\",\"wid\":\"d4bb871ccbd901255a4979324335ed5d\",\"descriptor\":\"Jhen Tubig (101368380)\"},{\"id\":\"101115461\",\"wid\":\"b0c928be7df801b1f18536ffc64a5c3c\",\"descriptor\":\"Jayvee Ian Petere (101115461)\"},{\"id\":\"204820\",\"wid\":\"9f196ba80a87014377595e9a05199565\",\"descriptor\":\"Princess Andres (204820)\"},{\"id\":\"102892659\",\"wid\":\"4918501e2543102254144050eac80000\",\"descriptor\":\"Candice Santero (102892659)\"},{\"id\":\"101825827\",\"wid\":\"0a214dca1b450163bd6f2e9e16173cbf\",\"descriptor\":\"Mikaela Pardalis (101825827)\"},{\"id\":\"101050081\",\"wid\":\"53bf80cbf79c103379691234fa3d78e1\",\"descriptor\":\"Ray Vincent Morallos (101050081)\"},{\"id\":\"103327287\",\"wid\":\"36653b26ff8e1014e86f3cac8bd40000\",\"descriptor\":\"Laurence Lynx Zapanta (103327287)[C]\"},{\"id\":\"102472862\",\"wid\":\"bf982863280b1036611c7a8366b30000\",\"descriptor\":\"Rey Ezekiel Nicolas (102472862)\"},{\"id\":\"102050714\",\"wid\":\"daa71ab27ef4101900a5f68f1cf70000\",\"descriptor\":\"Jenelyn Fernandez (102050714)\"},{\"id\":\"102136921\",\"wid\":\"2d41b9e51cee101b4518457c89660000\",\"descriptor\":\"Nicole Arlegui (102136921)\"},{\"id\":\"101507386\",\"wid\":\"1c3928bd731601b4b4e8d905b2231c8e\",\"descriptor\":\"Daniel Bautista (101507386)\"},{\"id\":\"103143265\",\"wid\":\"400be6701c8210140e1334b25d220000\",\"descriptor\":\"Eya Barcelona (103143265)\"},{\"id\":\"863336\",\"wid\":\"9f196ba80a87010ebe325d1b031906df\",\"descriptor\":\"Jas Racca (863336)\"},{\"id\":\"102064052\",\"wid\":\"b51aa25fd4dd101f1ddd3fbbe3a50000\",\"descriptor\":\"Noelle Dominguez (102064052)\"},{\"id\":\"101633072\",\"wid\":\"9bcabed2154801c94714272e4d0909b6\",\"descriptor\":\"Anagel Visto-Portezo (101633072)\"},{\"id\":\"101471458\",\"wid\":\"d6dac4fe6b42011478ac32e01930c587\",\"descriptor\":\"Pamela Avigail Jayme (101471458)\"},{\"id\":\"102881493\",\"wid\":\"31e706bb2dcb102defd0012769ce0000\",\"descriptor\":\"Erika Anne Supat (102881493)\"},{\"id\":\"102171441\",\"wid\":\"62925abb8868100fbf6cca019bf10000\",\"descriptor\":\"Christian Rasonable (102171441)\"},{\"id\":\"101806708\",\"wid\":\"a2258b3489c00142a46db8cc6a0ed6b7\",\"descriptor\":\"Maria Carmela Macapagal (101806708)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"103027654\",\"wid\":\"7239d93c230310162654c25d44ab0000\",\"descriptor\":\"Hazelyn Espedido (103027654)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349709\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---UPA-2026_R1667188\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---UPA-2026_R1667188\/apply\",\"job_requisition_id\":\"R1667188\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"michael.munoz@concentrix.com\"},\"first_name\":\"Michael Munoz (127087)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667188\",\"wid\":\"d7657d3444db102b9e0e3a7c6e800000\",\"descriptor\":\"Customer Service Advisor - UPA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"675\",\"campaign_id\":\"21975\",\"campaign_title\":\"Advisor I, Customer Service R1667103\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - One Makati Events 2026\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667103\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.210+08:00\",\"created_at\":\"2025-12-19T02:31:43.492+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---One-Makati-Events-2026_R1667103\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rubirosa.carmona@concentrix.com\"},\"first_name\":\"Carmona, Rubirosa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101320691\",\"wid\":\"891ff766478f01d3917c3b88aa1a67f1\",\"descriptor\":\"Rubirosa Carmona (101320691)\"},{\"id\":\"102128572\",\"wid\":\"ee9b1cd1bea3101860be6b4b659c0000\",\"descriptor\":\"Bianca Ramirez (102128572)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"103269295\",\"wid\":\"23414dfc93861003be4533b986780000\",\"descriptor\":\"Jaysen Martir (103269295)\"},{\"id\":\"102164384\",\"wid\":\"52fefaea6753100bc52730f2801d0000\",\"descriptor\":\"Regine Victorino (102164384)\"},{\"id\":\"103198795\",\"wid\":\"3d5c65b6b1d5102cd9cf689a6e200000\",\"descriptor\":\"Juliana Raquel Piojo (103198795)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349499\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---One-Makati-Events-2026_R1667103\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---One-Makati-Events-2026_R1667103\/apply\",\"job_requisition_id\":\"R1667103\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"michelleanne.alvarez@concentrix.com\"},\"first_name\":\"Michelle Anne Alvarez (100465469)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667103\",\"wid\":\"d7657d3444db102b91c7266e06210000\",\"descriptor\":\"Customer Service Advisor - One Makati Events 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"676\",\"campaign_id\":\"21972\",\"campaign_title\":\"Advisor I, Customer Service R1665923\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - Davao 2026\",\"street\":\"PHL Davao City\",\"address\":\"PHL Davao City\",\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance lev<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1665923\",\"location\":\"Bajada Davao City, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.189+08:00\",\"created_at\":\"2025-12-19T02:31:43.450+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Homecoming---Davao-2026_R1665923\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"PH-DAV-ABREE-Y0\",\"wid\":\"b67da9176e3d1062f9e3f39a885fc2f0\",\"descriptor\":\"PHL Davao City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tyche.abad@concentrix.com\"},\"first_name\":\"Abad, Tyche\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101444627\",\"wid\":\"1a9f5ff7b58201d024c89695d7214050\",\"descriptor\":\"Jove Ladera (101444627)\"},{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"101785499\",\"wid\":\"f78796fec87401031499190b3d06e1d9\",\"descriptor\":\"Wynritz Malabanan (101785499)\"},{\"id\":\"103361411\",\"wid\":\"3dc9b3223de6101f67b1acca8e440000\",\"descriptor\":\"Ty Abad (103361411)\"},{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"101880455\",\"wid\":\"a9b25c1ce7900165b6cd6b74a50c23a5\",\"descriptor\":\"Ligaya Sabularse (101880455)\"},{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"103349664\",\"wid\":\"cd37ff6c6459101bbaa2337701d10000\",\"descriptor\":\"Trisha Jean Escalante (103349664)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349759\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Homecoming---Davao-2026_R1665923\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Homecoming---Davao-2026_R1665923\/apply\",\"job_requisition_id\":\"R1665923\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"first_name\":\"Ronna Baltazar (100708579)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665923\",\"wid\":\"d1941d243ebe102a1a6aac404fa90000\",\"descriptor\":\"Customer Service Advisor - Homecoming - Davao 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"677\",\"campaign_id\":\"21969\",\"campaign_title\":\"Advisor I, Customer Service R1682703\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Bulacan Hub 2026\",\"street\":\"PHL San Jose Del Monte - Community Hub-S Cube 2\",\"address\":\"PHL San Jose Del Monte - Community Hub-S Cube 2\",\"city\":\"San Jose Del Monte\",\"state\":\"Bulacan\",\"postal_code\":\"3023\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682703\",\"location\":\"San Jose Del Monte, Bulacan\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.164+08:00\",\"created_at\":\"2025-12-19T02:31:43.385+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-San-Jose-Del-Monte---Community-Hub-S-Cube-2\/Customer-Service-Advisor---Bulacan-Hub-2026_R1682703\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"San Jose Del Monte\",\"state\":\"Bulacan\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"3023\",\"primary_location\":{\"id\":\"PH-SJD-CMHUB-02\",\"wid\":\"9139e2fa25670130f69223335b080c8c\",\"descriptor\":\"PHL San Jose Del Monte - Community Hub-S Cube 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rachellejoy.delacruz@concentrix.com\"},\"first_name\":\"Dela Cruz, Rachelle Joy\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102086287\",\"wid\":\"b02da584014810084f45df3764780000\",\"descriptor\":\"Chelcy Navarro (102086287)\"},{\"id\":\"102048620\",\"wid\":\"7a1dda14767610185d2db1c0bc6d0000\",\"descriptor\":\"Rachelle Joy Dela Cruz (102048620)\"},{\"id\":\"102892659\",\"wid\":\"4918501e2543102254144050eac80000\",\"descriptor\":\"Candice Santero (102892659)\"},{\"id\":\"580415\",\"wid\":\"9f196ba80a8701e6461d815f0719c2bf\",\"descriptor\":\"Paul Edcris Estanislao (580415)\"},{\"id\":\"101471458\",\"wid\":\"d6dac4fe6b42011478ac32e01930c587\",\"descriptor\":\"Pamela Avigail Jayme (101471458)\"},{\"id\":\"101832754\",\"wid\":\"9e0066dd1ceb013f25578cc2c21b95d1\",\"descriptor\":\"Kelsie Turgo (101832754)\"},{\"id\":\"1058091\",\"wid\":\"9f196ba80a87010b45facbd6fd189ee2\",\"descriptor\":\"RM Onia (1058091)\"},{\"id\":\"101858604\",\"wid\":\"ef33b35f6c2301440853f78fff03aabd\",\"descriptor\":\"Aly Lorica (101858604)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349693\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-San-Jose-Del-Monte---Community-Hub-S-Cube-2\/Customer-Service-Advisor---Bulacan-Hub-2026_R1682703\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-San-Jose-Del-Monte---Community-Hub-S-Cube-2\/Customer-Service-Advisor---Bulacan-Hub-2026_R1682703\/apply\",\"job_requisition_id\":\"R1682703\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"michael.munoz@concentrix.com\"},\"first_name\":\"Michael Munoz (127087)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682703\",\"wid\":\"d3d4802273da103af509de9eeccc0000\",\"descriptor\":\"Customer Service Advisor - Bulacan Hub 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"678\",\"campaign_id\":\"21968\",\"campaign_title\":\"Advisor I, Customer Service R1667880\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Spark Place Cubao 2026\",\"street\":\"PHL Quezon City - Spark Place 3rd Flr\",\"address\":\"PHL Quezon City - Spark Place 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1107\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667880\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.141+08:00\",\"created_at\":\"2025-12-19T02:31:43.310+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Spark-Place-Cubao-2026_R1667880\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1107\",\"primary_location\":{\"id\":\"PH-CUB-SPARK-01\",\"wid\":\"740544c0a47f01a6aabc758e1f11af62\",\"descriptor\":\"PHL Quezon City - Spark Place 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"olimasuvanee.delson@concentrix.com\"},\"first_name\":\"Delson, Olima Suvanee\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102183856\",\"wid\":\"73e197c0f43c1018f4fb5c7c73610000\",\"descriptor\":\"Jose Rafael Parre\u00f1o (102183856)\"},{\"id\":\"101343641\",\"wid\":\"191daf8bf89e01bdf20690d55b074eef\",\"descriptor\":\"Ceyna Marie Tiozon-Santos (101343641)\"},{\"id\":\"101050081\",\"wid\":\"53bf80cbf79c103379691234fa3d78e1\",\"descriptor\":\"Ray Vincent Morallos (101050081)\"},{\"id\":\"102917528\",\"wid\":\"320dd1f3a6741001ee6e6da2fecb0000\",\"descriptor\":\"Gabriel Irvin Santiago (102917528)\"},{\"id\":\"103356034\",\"wid\":\"22f8820a39fa101dc994741d2d530000\",\"descriptor\":\"Olima Delson (103356034)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349695\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Spark-Place-Cubao-2026_R1667880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Spark-Place-Cubao-2026_R1667880\/apply\",\"job_requisition_id\":\"R1667880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"marco.soriano@concentrix.com\"},\"first_name\":\"Mac Soriano (102229215)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667880\",\"wid\":\"d7657d3444db102c30803c472bb30000\",\"descriptor\":\"Talent Connect - Spark Place Cubao 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"679\",\"campaign_id\":\"21967\",\"campaign_title\":\"Advisor I, Customer Service R1667972\",\"campaign_type\":\"job_application\",\"job_title\":\"Clark iRecruit Engage 2025\",\"street\":\"PHL Clark\",\"address\":\"PHL Clark\",\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"postal_code\":\"2009\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667972\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.117+08:00\",\"created_at\":\"2025-12-19T02:31:43.280+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Clark-iRecruit-Engage-2025_R1667972\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2009\",\"primary_location\":{\"id\":\"PH-PAM-GARCI-Y0\",\"wid\":\"b67da9176e3d1062f9e45025091dc385\",\"descriptor\":\"PHL Clark\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340777\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Clark-iRecruit-Engage-2025_R1667972\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Clark-iRecruit-Engage-2025_R1667972\/apply\",\"job_requisition_id\":\"R1667972\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667972\",\"wid\":\"d7657d3444db102c44181b2bb19e0000\",\"descriptor\":\"R1667972 Clark iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"62472229894f10248f48797284220001\",\"address\":\"chanteljoie.mallari@concentrix.com\"},\"last_name\":\"Mallari\",\"first_name\":\"Chantel Joie\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"2b835bd60651100efcd20904dc960003\",\"address\":\"manuel.antonio1@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Elle\"},{\"email\":{\"wid\":\"195c3cb9814c10021ee0ddd7d8b60001\",\"address\":\"gabrielirvin.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Gabriel Irvin\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"a0bc6331b589010e626e3364866c0006\",\"address\":\"krishnajhey.aggihao@concentrix.com\"},\"last_name\":\"Aggihao\",\"first_name\":\"Jhey\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"db0bffd68c2301d5b15f5dcbfb19a3e2\",\"address\":\"karenjoy.valle@concentrix.com\"},\"last_name\":\"Delos Santos\",\"first_name\":\"Karen Joy\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"},{\"email\":{\"wid\":\"6556ba7d689a101ced9a138dcbbd0003\",\"address\":\"ronanvonn.bustarde@concentrix.com\"},\"last_name\":\"Bustarde\",\"first_name\":\"Ronan Vonn\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"b25dcdd42e9110109bd45ee6b7ab0002\",\"address\":\"trishiamarie.capulong@concentrix.com\"},\"last_name\":\"Capulong\",\"first_name\":\"Trishia Marie\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"680\",\"campaign_id\":\"21966\",\"campaign_title\":\"Advisor II, Blended Support R1667838\",\"campaign_type\":\"job_application\",\"job_title\":\"Member Support Specialist Ballarat\",\"street\":\"AUS Ballarat Corner University Drive and Vincent Drive\",\"address\":\"AUS Ballarat Corner University Drive and Vincent Drive\",\"city\":\"Ballarat\",\"state\":\"Victoria\",\"postal_code\":\"3350\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"Provide personalized support, manage enquiries, and grow within an award-winning global company offering career advancement and benefits.\",\"long_description\":\"<p><b>Are you ready to embark on a rewarding career journey in 2026? We are seeking multiple passionate Member Support Specialists to join our vibrant Contact Centre team in Ballarat, working with one of Australia\u2019s largest superannuation funds<\/b><\/p><p>Our Australian Super team is expanding rapidly, and we\u2019re looking for dedicated customer experience professionals to join us. As part of our team, you\u2019ll support one of the nation\u2019s most biggest superannuation funds, helping members navigate their financial futures with confidence and clarity.<\/p><p>Whether you have contact centre experience or are new to the industry, we value your passion for service and commitment to making a difference. With full training provided and a clear path for career development, this is an excellent opportunity to grow your skills in a supportive, professional environment.<\/p><p><b>What We Offer:<\/b><\/p><ul><li><p>Comprehensive Training: You\u2019ll receive structured onboarding and ongoing coaching \u2014 we\u2019ll ensure you\u2019re fully equipped to succeed.<\/p><\/li><li><p>Work-Life Balance: Monday to Friday roster with rotating shifts between 7:00 am and 8:00 pm \u2014 no weekend work required.<\/p><\/li><li><p>$28.12 per hour &#43; super<\/p><\/li><li><p>Modern Office Location: Based in our Ballarat office, free parking and close to public transport<\/p><\/li><li><p>Career Progression: 80% of our frontline leadership team began in this role, we\u2019re serious about internal growth.<\/p><\/li><li><p>Supportive Culture: Enjoy a positive team environment with regular social events, wellbeing programs, and a relaxed dress code.<\/p><\/li><\/ul><p><b>What You\u2019ll Be Doing:<\/b><\/p><ul><li><p>Delivering Exceptional Support: Handle inbound calls and assist customers with a wide range of superannuation enquiries \u2014 including online access, contributions, pension accounts, withdrawals, and investments.<\/p><\/li><li><p>Using Systems Effectively: Navigate internal platforms to resolve queries efficiently and accurately.<\/p><\/li><li><p>Maintaining Security and Compliance: Ensure the protection of personal information and adhere to relevant guidelines and procedures.<\/p><\/li><li><p>Providing Clear Guidance: Direct customers to appropriate resources and further support when needed.<\/p><\/li><\/ul><p><b>What We\u2019re Looking For:<\/b><\/p><ul><li><p>Strong communication and interpersonal skills with a professional, friendly approach<\/p><\/li><li><p>Ability to multitask and work confidently across multiple systems<\/p><\/li><li><p>Composure and resilience when handling complex or high-pressure interactions<\/p><\/li><li><p>Eagerness to learn and take on new challenges<\/p><\/li><li><p>A team-oriented mindset with a strong sense of personal accountability<\/p><\/li><\/ul><p><\/p><p>Ready to Apply?<\/p><p>If you\u2019re looking for a stable, rewarding role with real opportunities for growth, we\u2019d love to hear from you. Apply today and discover where a career at Concentrix can take you!<\/p><p><\/p><p><i>Concentrix is dedicated to creating an inclusive and supportive work environment that values diversity in all forms. As an equal opportunity employer, we invite applications from people of all cultures, abilities, backgrounds, and particularly from First Nations communities. Our commitment to equity, diversity, and inclusion ensures that any necessary adjustments during the recruitment process are accommodated, We invite you to discuss any necessary support or adjustments you may need during the recruitment or employment process, assuring that such needs will not impact hiring decisions.<\/i><\/p>\",\"ats_external_id\":\"R1667838\",\"location\":\"Ballarat, Victoria\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.090+08:00\",\"created_at\":\"2025-12-19T02:31:43.277+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Ballarat-Corner-University-Drive-and-Vincent-Drive\/Customer-Service-Officer_R1667838\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01e8b8c9c676c10f7038\",\"descriptor\":\"Concentrix Services Pty Ltd\",\"reference_id\":\"ICNAU\",\"organization_reference_id\":\"ICNAU\"},\"location\":{\"city\":\"Ballarat\",\"state\":\"Victoria\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"3350\",\"primary_location\":{\"id\":\"AU-BAL-UNIVE-01\",\"wid\":\"edb3cce502800181a7a45e826d0e9074\",\"descriptor\":\"AUS Ballarat Corner University Drive and Vincent Drive\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rexroland.balgos@concentrix.com\"},\"first_name\":\"Balgos, Rex Roland\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103433513\",\"wid\":\"78e18f7d4e7210351d06f3bce2d90000\",\"descriptor\":\"Piper Girdler (103433513)\"},{\"id\":\"819936\",\"wid\":\"9f196ba80a87019803308e9c0319bd30\",\"descriptor\":\"Krista Page (819936)\"},{\"id\":\"102866327\",\"wid\":\"af51fa549706100e6a918ccdcd420000\",\"descriptor\":\"Marko Pranic (102866327)\"},{\"id\":\"103250012\",\"wid\":\"8397fac164fa103e03a55f7617f00000\",\"descriptor\":\"Abigail Williams (103250012)\"},{\"id\":\"102242469\",\"wid\":\"321493b908ad1016ba3073b88a8b0000\",\"descriptor\":\"Rex Roland Balgos (102242469)\"},{\"id\":\"729034\",\"wid\":\"f6358e3b3d6d01d35c6cbbcf0019e940\",\"descriptor\":\"Roger Rooms (729034)\"},{\"id\":\"103224837\",\"wid\":\"c5be6a8b134f103530de26a85a6d0000\",\"descriptor\":\"Emma Borthwick (103224837)\"},{\"id\":\"103166928\",\"wid\":\"5b25cd47ceb7102301b6eab2c8d30000\",\"descriptor\":\"Kayla Crawford (103166928)\"},{\"id\":\"102154565\",\"wid\":\"b60d23e33a4a100712a9692bc50c0000\",\"descriptor\":\"Vee Fraser (102154565)\"},{\"id\":\"102190229\",\"wid\":\"6173c0388327101cd00c03c4f3ca0000\",\"descriptor\":\"Kumud Kapur (102190229)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0557\",\"descriptor\":\"Advisor II, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356857\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Ballarat-Corner-University-Drive-and-Vincent-Drive\/Customer-Service-Officer_R1667838\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Ballarat-Corner-University-Drive-and-Vincent-Drive\/Customer-Service-Officer_R1667838\/apply\",\"job_requisition_id\":\"R1667838\"}],\"organizations\":[{\"wid\":\"740544c0a47f01e8b8c9c676c10f7038\",\"descriptor\":\"Concentrix Services Pty Ltd\",\"reference_id\":\"ICNAU\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNAU\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"waqas.qureshi@concentrix.com\"},\"first_name\":\"Waqas Qureshi (102346501)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667838\",\"wid\":\"d7657d3444db102c1cdb377b2c5e0001\",\"descriptor\":\"Member Support Specialist Ballarat\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"681\",\"campaign_id\":\"21964\",\"campaign_title\":\"Advisor I, Customer Service R1556709\",\"campaign_type\":\"job_application\",\"job_title\":\"MH Baguio 2025\",\"street\":\"PHL Baguio City - TechnoHub B\",\"address\":\"PHL Baguio City - TechnoHub B\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556709\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.064+08:00\",\"created_at\":\"2025-12-19T02:31:43.018+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/MH-Baguio-2025_R1556709\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"0ace91a16816016b221c2aea0d1a844f\",\"address\":\"christel.magpayo@concentrix.com\"},\"last_name\":\"Magpayo\",\"first_name\":\"Christel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287873\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/MH-Baguio-2025_R1556709\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/MH-Baguio-2025_R1556709\/apply\",\"job_requisition_id\":\"R1556709\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556709\",\"wid\":\"d69b1342a34b100c0af9f3291c910000\",\"descriptor\":\"R1556709 MH Baguio 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"0ace91a16816016b221c2aea0d1a844f\",\"address\":\"christel.magpayo@concentrix.com\"},\"last_name\":\"Magpayo\",\"first_name\":\"Christel\"},{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},{\"email\":{\"wid\":\"f58fff64fb3b100fedd36899679f0003\",\"address\":\"francineanne.aris@concentrix.com\"},\"last_name\":\"Aris\",\"first_name\":\"Francine Anne\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"348ab42a1ef7103347dfc61b3f7a0001\",\"address\":\"juliafranchesca.cabigon@concentrix.com\"},\"last_name\":\"Cabigon\",\"first_name\":\"Julia Franchesca\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"b1d9926936a30196a5819d3f99173331\",\"address\":\"teresa.apura@concentrix.com\"},\"last_name\":\"Apura\",\"first_name\":\"Teresa\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"682\",\"campaign_id\":\"21963\",\"campaign_title\":\"Advisor I, Customer Service R1683455\",\"campaign_type\":\"job_application\",\"job_title\":\"Megamall\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Mandaluyong City - Megamall\",\"address\":\"PHL Mandaluyong City - Megamall\",\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683455\",\"location\":\"Mandaluyong City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T18:09:07.106+08:00\",\"created_at\":\"2025-12-19T02:31:42.634+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Megamall-Customer-Care-Specialist-iRecruit-Engage-2026_R1683455\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-MEGAC-Y0\",\"wid\":\"b67da9176e3d1062f9e3e8033b4bc2e6\",\"descriptor\":\"PHL Mandaluyong City - Megamall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101124235\",\"wid\":\"2b6b973aba5d1070342b83c863390154\",\"descriptor\":\"Joana Baladad (101124235)\"},{\"id\":\"102041857\",\"wid\":\"37361864065d101505f3ba088fdd0000\",\"descriptor\":\"Christee Anne Valenzuela (102041857)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"103029210\",\"wid\":\"8e214d67412710167921c33bf3f80000\",\"descriptor\":\"Mark Angel Del Rosario (103029210)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"847761\",\"wid\":\"9f196ba80a87014546b927f803194e55\",\"descriptor\":\"Ellen Lising (847761)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"},{\"id\":\"101903705\",\"wid\":\"8319f765de010116b7bfbb3726370000\",\"descriptor\":\"Christa Joy Amor David (101903705)\"},{\"id\":\"102932390\",\"wid\":\"f6e59476730d100379358f7ab9950000\",\"descriptor\":\"Jed Ferdiemar Jacinto (102932390)\"},{\"id\":\"952137\",\"wid\":\"f6358e3b3d6d0193751ce62f03192036\",\"descriptor\":\"Andrea Mendoza-Santos (952137)\"},{\"id\":\"102215684\",\"wid\":\"85018d4cae2c1007bf1a2c82e0620000\",\"descriptor\":\"Roland Baldos (102215684)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"103360740\",\"wid\":\"3dc9b3223de6101f533d2b8cd2c90000\",\"descriptor\":\"Venice Grande (103360740)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"101830859\",\"wid\":\"3ea0636ec5ba0107d9112969901aa130\",\"descriptor\":\"Christine Pilac (101830859)\"},{\"id\":\"102095441\",\"wid\":\"8fe90fa65b82100bf2ea3ff18ca00000\",\"descriptor\":\"Rea Hagosojos (102095441)\"},{\"id\":\"101896428\",\"wid\":\"772c02a6986a01bdde61ca7b29135fd9\",\"descriptor\":\"Grace Hannah Bernal (101896428)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"},{\"id\":\"102324004\",\"wid\":\"a20278f9bcdc100fc9abae4a8ef40000\",\"descriptor\":\"Gabrielle Joy Datuon (102324004)\"},{\"id\":\"103523876\",\"wid\":\"597f6e148014101849f7e8bb9e340000\",\"descriptor\":\"Mikaella Jayne Bagay (103523876)\"},{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"},{\"id\":\"101754733\",\"wid\":\"6b1b277a403601354af38218d9251254\",\"descriptor\":\"Benjie Basa (101754733)\"},{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"101807780\",\"wid\":\"c23ea6cc7e8b01c6c48c5259fe06d526\",\"descriptor\":\"Kz Masayda (101807780)\"},{\"id\":\"102018126\",\"wid\":\"53033d314c8c010a3d5fdb6c491c0000\",\"descriptor\":\"Erick Joseph Conda (102018126)\"},{\"id\":\"102932389\",\"wid\":\"bae06597128f10037919b0223e890000\",\"descriptor\":\"Arvin Santos (102932389)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102136921\",\"wid\":\"2d41b9e51cee101b4518457c89660000\",\"descriptor\":\"Nicole Arlegui (102136921)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"100904612\",\"wid\":\"7337afa5ded8100521778d4e650963fb\",\"descriptor\":\"Cathryn Carpon (100904612)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"},{\"id\":\"101433080\",\"wid\":\"ae4f445f714f014951e417bc8a1c2ba2\",\"descriptor\":\"Dennis Ampong (101433080)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"103198845\",\"wid\":\"509863e9572b102cdcb157aba45e0000\",\"descriptor\":\"Whax Joaquin (103198845)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"102034783\",\"wid\":\"8da8fe455e450119fda3cb10ac140000\",\"descriptor\":\"Rose Ann Culasi (102034783)\"},{\"id\":\"102171441\",\"wid\":\"62925abb8868100fbf6cca019bf10000\",\"descriptor\":\"Christian Rasonable (102171441)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"101966235\",\"wid\":\"684fd1ea04ce011712aae90f59d70000\",\"descriptor\":\"Sarah Faith Paragas (101966235)\"},{\"id\":\"102934089\",\"wid\":\"d62536c434f8101748a6564876220000\",\"descriptor\":\"Catherine Joy Alarcon (102934089)\"},{\"id\":\"102076261\",\"wid\":\"289ae086dbfe100400f4aff30ad30000\",\"descriptor\":\"Julius Cantillon (102076261)\"},{\"id\":\"102330233\",\"wid\":\"62c1084f87df1012844493dc26ba0000\",\"descriptor\":\"Wency Estolano (102330233)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349781\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Megamall-Customer-Care-Specialist-iRecruit-Engage-2026_R1683455\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Megamall-Customer-Care-Specialist-iRecruit-Engage-2026_R1683455\/apply\",\"job_requisition_id\":\"R1683455\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683455\",\"wid\":\"d3d4802273da103b4b8b4b772d830000\",\"descriptor\":\"Megamall\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"683\",\"campaign_id\":\"21959\",\"campaign_title\":\"Advisor I, Customer Service R1556686\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Baguio XTRA 2025\",\"street\":\"PHL Baguio City - TechnoHub A\",\"address\":\"PHL Baguio City - TechnoHub A\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556686\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.014+08:00\",\"created_at\":\"2025-12-19T02:31:42.118+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XTRA-2025_R1556686-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BAGUI-Y0\",\"wid\":\"b67da9176e3d1062f9e3c7a99041c2af\",\"descriptor\":\"PHL Baguio City - TechnoHub A\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287716\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XTRA-2025_R1556686-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XTRA-2025_R1556686-1\/apply\",\"job_requisition_id\":\"R1556686\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556686\",\"wid\":\"d69b1342a34b100c09543db2f7d20000\",\"descriptor\":\"R1556686 Customer Service Advisor - Baguio XTRA 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},{\"email\":{\"wid\":\"fe21f3773e0b1003b13c49bd68290000\",\"address\":\"arvin.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Arvin\"},{\"email\":{\"wid\":\"fd157d9f5de810259fe7eeb0f37d0003\",\"address\":\"babyjoy.acam@concentrix.com\"},\"last_name\":\"Acam\",\"first_name\":\"Babyjoy\"},{\"email\":{\"wid\":\"bb50c30648a51027a55e6e32ad950003\",\"address\":\"camillexena.carpio@concentrix.com\"},\"last_name\":\"Carpio\",\"first_name\":\"Camille Xena\"},{\"email\":{\"wid\":\"62472229894f10248f48797284220001\",\"address\":\"chanteljoie.mallari@concentrix.com\"},\"last_name\":\"Mallari\",\"first_name\":\"Chantel Joie\"},{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},{\"email\":{\"wid\":\"501949a6d8c51016504c012f36cd0001\",\"address\":\"danbrian.arenas@concentrix.com\"},\"last_name\":\"Arenas\",\"first_name\":\"Dan Brian\"},{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"f52ca503a23e1047bcb6214d73f30001\",\"address\":\"dianagrace.paloma@concentrix.com\"},\"last_name\":\"Paloma\",\"first_name\":\"Diana Grace\"},{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},{\"email\":{\"wid\":\"2b835bd60651100efcd20904dc960003\",\"address\":\"manuel.antonio1@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Elle\"},{\"email\":{\"wid\":\"2edf34e1389d010a137da0c31e3c0002\",\"address\":\"frank.gonzales1@concentrix.com\"},\"last_name\":\"Gonzales\",\"first_name\":\"Frank\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"fffdf099640e100dd9511d5c1e0a0000\",\"address\":\"harlinquin.manipol@concentrix.com\"},\"last_name\":\"Manipol\",\"first_name\":\"Harlinquin\"},{\"email\":{\"wid\":\"93189d9bc180101adc89d4078e8e0003\",\"address\":\"jeannerose.macapagal@concentrix.com\"},\"last_name\":\"Macapagal\",\"first_name\":\"Jeanne\"},{\"email\":{\"wid\":\"759bccd4a2551011edb7baf3a00d0003\",\"address\":\"jerusalem.viernes@concentrix.com\"},\"last_name\":\"Viernes\",\"first_name\":\"Jerusalem\"},{\"email\":{\"wid\":\"40a602eba0bb010348a56672510e802c\",\"address\":\"jhovinalyn.viscaino@concentrix.com\"},\"last_name\":\"Viscaino\",\"first_name\":\"Jhovinalyn\"},{\"email\":{\"wid\":\"91dd5a853727101932aab93516c80001\",\"address\":\"joserafael.parreno@concentrix.com\"},\"last_name\":\"Parre\u00f1o\",\"first_name\":\"Jose Rafael\"},{\"email\":{\"wid\":\"348ab42a1ef7103347dfc61b3f7a0001\",\"address\":\"juliafranchesca.cabigon@concentrix.com\"},\"last_name\":\"Cabigon\",\"first_name\":\"Julia Franchesca\"},{\"email\":{\"wid\":\"ce5f1c1bf40410178d453976614c0003\",\"address\":\"markangel.delrosario@concentrix.com\"},\"last_name\":\"Del Rosario\",\"first_name\":\"Mark Angel\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"},{\"email\":{\"wid\":\"fa3f793faf6d10094ee5386d04350003\",\"address\":\"neilrobert.antonio@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Neil Robert\"},{\"email\":{\"wid\":\"0ace91a168160141a4517595101add9d\",\"address\":\"franknell.manata@concentrix.com\"},\"last_name\":\"Manata\",\"first_name\":\"Nello\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"},{\"email\":{\"wid\":\"0ace91a16816018bac67521bdd1b2fd4\",\"address\":\"rochelle.lopez@concentrix.com\"},\"last_name\":\"Lopez\",\"first_name\":\"Rochelle\"},{\"email\":{\"wid\":\"4047322fd581012684ef732c121a01b0\",\"address\":\"rubirosa.carmona@concentrix.com\"},\"last_name\":\"Carmona\",\"first_name\":\"Rubirosa\"},{\"email\":{\"wid\":\"6df60a676e1601171f34d9ba5c0b0001\",\"address\":\"sarahfaith.paragas@concentrix.com\"},\"last_name\":\"Paragas\",\"first_name\":\"Sarah Faith\"},{\"email\":{\"wid\":\"ad688187bad7100c565b912c9dd50001\",\"address\":\"sherryann.tayum@concentrix.com\"},\"last_name\":\"Tayum\",\"first_name\":\"Sherry Ann\"},{\"email\":{\"wid\":\"2446a636660f10064e191006b1cc0005\",\"address\":\"nathaniel.timbreza@concentrix.com\"},\"last_name\":\"Timbreza\",\"first_name\":\"Zhen\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"684\",\"campaign_id\":\"21957\",\"campaign_title\":\"Advisor I, Customer Service R1667857\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Alabang 2026\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1667857\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.986+08:00\",\"created_at\":\"2025-12-19T02:31:42.065+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Talent-Connect---Alabang-2026_R1667857\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101975076\",\"wid\":\"956ddb51dd32011b27a99d21c2420000\",\"descriptor\":\"Mavelle Zarina Branda (101975076)\"},{\"id\":\"101947530\",\"wid\":\"fa646a670f5d010e1a1a6921b3210000\",\"descriptor\":\"Joma Busa (101947530)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"102880583\",\"wid\":\"f12cb2758e87102d9e30f6b5bada0000\",\"descriptor\":\"Elisa Sanchez (102880583)\"},{\"id\":\"102049290\",\"wid\":\"8248618ae6861019c4d54b5e6da60000\",\"descriptor\":\"Camille Xena Carpio (102049290)\"},{\"id\":\"101391414\",\"wid\":\"a5f87034bd9a0162b2755f8be218ad97\",\"descriptor\":\"Hazel Romero (101391414)\"},{\"id\":\"102932390\",\"wid\":\"f6e59476730d100379358f7ab9950000\",\"descriptor\":\"Jed Ferdiemar Jacinto (102932390)\"},{\"id\":\"102826991\",\"wid\":\"a5211ff2cb70104ea861b2d5b3d10000\",\"descriptor\":\"Kathryn Eunice Boseta (102826991)\"},{\"id\":\"102215684\",\"wid\":\"85018d4cae2c1007bf1a2c82e0620000\",\"descriptor\":\"Roland Baldos (102215684)\"},{\"id\":\"103378039\",\"wid\":\"0250096828e41023f59112ee31760000\",\"descriptor\":\"Mark Lesther Legadia (103378039)\"},{\"id\":\"102089572\",\"wid\":\"c8c22b5a46f01009a26139af231b0000\",\"descriptor\":\"Jayar Yap (102089572)\"},{\"id\":\"102115349\",\"wid\":\"fc28a69d085a1012d0f8387705c00000\",\"descriptor\":\"Rold Dexter Apalla (102115349)\"},{\"id\":\"101947532\",\"wid\":\"869af949f00e010e1a67e88d68e60000\",\"descriptor\":\"Jam Pesta\u00f1o (101947532)\"},{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"100435344\",\"wid\":\"60219339f7a010649c4bce744201d8b0\",\"descriptor\":\"Rowena Labicane (100435344)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"101975075\",\"wid\":\"6ddfa8aa9c4b011b278bde5e35c80000\",\"descriptor\":\"Sheila Delos Reyes (101975075)\"},{\"id\":\"101597018\",\"wid\":\"7fa9a0f3ec10015158fde4ece700b6c1\",\"descriptor\":\"Jayson Corcino (101597018)\"},{\"id\":\"101774740\",\"wid\":\"aca61f053dfc01899b5a5a0e3601b28a\",\"descriptor\":\"Camille Mahan (101774740)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"100880459\",\"wid\":\"60219339f7a01064a36e514b202f2f81\",\"descriptor\":\"Krizz Anne Bulan (100880459)\"},{\"id\":\"102822773\",\"wid\":\"dc5417fed7b7104c7f49a36fbe900000\",\"descriptor\":\"Chusdae Nicole Escano (102822773)\"},{\"id\":\"100328991\",\"wid\":\"60219339f7a010649c18545bab85518d\",\"descriptor\":\"Ana Bunyi (100328991)\"},{\"id\":\"103027654\",\"wid\":\"7239d93c230310162654c25d44ab0000\",\"descriptor\":\"Hazelyn Espedido (103027654)\"},{\"id\":\"102108390\",\"wid\":\"dc28d59c523f101064fa8fff34440000\",\"descriptor\":\"Pamela Frances Vallejos (102108390)\"},{\"id\":\"101985114\",\"wid\":\"58ad97fb38e6011fed3a98f974690000\",\"descriptor\":\"Den Margarett Mangulabnan (101985114)\"},{\"id\":\"101896774\",\"wid\":\"de024fe268a3017eb5b2f64bc7139e29\",\"descriptor\":\"Liza Agacer (101896774)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350622\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Talent-Connect---Alabang-2026_R1667857\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Talent-Connect---Alabang-2026_R1667857\/apply\",\"job_requisition_id\":\"R1667857\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"angelica.urgelles@concentrix.com\"},\"first_name\":\"Ma. Angelica Urgelles (101514379)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667857\",\"wid\":\"d7657d3444db102c2d8b4dd2edc50001\",\"descriptor\":\"Talent Connect - Alabang 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"685\",\"campaign_id\":\"21956\",\"campaign_title\":\"Advisor I, Customer Service R1682193\",\"campaign_type\":\"job_application\",\"job_title\":\"BP One Makati 2026\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682193\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.964+08:00\",\"created_at\":\"2025-12-19T02:31:41.561+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-One-Makati-2026_R1682193\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rubirosa.carmona@concentrix.com\"},\"first_name\":\"Carmona, Rubirosa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101320691\",\"wid\":\"891ff766478f01d3917c3b88aa1a67f1\",\"descriptor\":\"Rubirosa Carmona (101320691)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349440\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-One-Makati-2026_R1682193\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-One-Makati-2026_R1682193\/apply\",\"job_requisition_id\":\"R1682193\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682193\",\"wid\":\"d3d4802273da103a6588bf0f2c870000\",\"descriptor\":\"BP One Makati 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"686\",\"campaign_id\":\"21954\",\"campaign_title\":\"Advisor I, Customer Service R1682909\",\"campaign_type\":\"job_application\",\"job_title\":\"SHAW ARP TALKPUSH 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682909\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.944+08:00\",\"created_at\":\"2025-12-19T02:31:41.313+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/SHAW-ARP-TALKPUSH-2026_R1682909\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kateann.almero@concentrix.com\"},\"first_name\":\"Almero, Kate Ann\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"103308043\",\"wid\":\"c5958d2b0a39100fa88e2680188c0000\",\"descriptor\":\"Bess Francisco (103308043)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349703\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/SHAW-ARP-TALKPUSH-2026_R1682909\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/SHAW-ARP-TALKPUSH-2026_R1682909\/apply\",\"job_requisition_id\":\"R1682909\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"ronald.ramas@concentrix.com\"},\"first_name\":\"Ronald Ramas (101418984)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682909\",\"wid\":\"d3d4802273da103b01b483c75d770000\",\"descriptor\":\"SHAW ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"687\",\"campaign_id\":\"21953\",\"campaign_title\":\"Advisor I, Customer Service R1621372\",\"campaign_type\":\"job_application\",\"job_title\":\"Chuy\u00ean Vi\u00ean Ch\u0103m s\u00f3c Kh\u00e1ch H\u00e0ng (Ti\u1ebfng Nh\u1eadt)\",\"street\":\"VNM Ho Chi Minh - The Flemington Tower, Floors 10 & 14\",\"address\":\"VNM Ho Chi Minh - The Flemington Tower, Floors 10 & 14\",\"city\":\"Ho Chi Minh\",\"state\":\"H\u1ed3 Ch\u00ed Minh\",\"postal_code\":null,\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1621372\",\"location\":\"Ho Chi Minh, H\u1ed3 Ch\u00ed Minh\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.918+08:00\",\"created_at\":\"2025-12-19T02:31:40.329+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-The-Flemington-Tower-10th--11th-Floors\/Chuyn-Vin-Chm-sc-Khch-Hng--Ting-Nht-_R1621372\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"H\u1ed3 Ch\u00ed Minh\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":null,\"primary_location\":{\"id\":\"VN-HOC-FLEMI-01\",\"wid\":\"bc3f7f69a4400149b44450897f19674b\",\"descriptor\":\"VNM Ho Chi Minh - The Flemington Tower, Floors 10 & 14\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"eb10c85b63b410342528e183b7400000\",\"address\":\"hongloan.nguyenlam@concentrix.com\"},\"last_name\":\"Loan\",\"first_name\":\"Nguyen\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-318899\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-The-Flemington-Tower-10th--11th-Floors\/Chuyn-Vin-Chm-sc-Khch-Hng--Ting-Nht-_R1621372\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-The-Flemington-Tower-10th--11th-Floors\/Chuyn-Vin-Chm-sc-Khch-Hng--Ting-Nht-_R1621372\/apply\",\"job_requisition_id\":\"R1621372\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"72b386d0c8aa1014211b0f2262770000\",\"address\":\"ratika.bhargava@concentrix.com\"},\"last_name\":\"Bhargava\",\"first_name\":\"Ratika\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1621372\",\"wid\":\"cfaa084ed0951003af4afbf9fcd00000\",\"descriptor\":\"R1621372 Chuy\u00ean Vi\u00ean Ch\u0103m s\u00f3c Kh\u00e1ch H\u00e0ng (Ti\u1ebfng Nh\u1eadt) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"eb10c85b63b410342528e183b7400000\",\"address\":\"hongloan.nguyenlam@concentrix.com\"},\"last_name\":\"Loan\",\"first_name\":\"Nguyen\"},{\"email\":{\"wid\":\"bad45e7649641039362cbafca5820001\",\"address\":\"thikieuoanh.le@concentrix.com\"},\"last_name\":\"Le\",\"first_name\":\"Thi Kieu Oanh\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"688\",\"campaign_id\":\"21952\",\"campaign_title\":\"Advisor I, Customer Service R1554995\",\"campaign_type\":\"job_application\",\"job_title\":\"PWD Hiring - Baguio 2025\",\"street\":\"PHL Baguio City - TechnoHub B\",\"address\":\"PHL Baguio City - TechnoHub B\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1554995\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.890+08:00\",\"created_at\":\"2025-12-19T02:31:38.632+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/PWD-Hiring---Baguio-2025_R1554995\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287822\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/PWD-Hiring---Baguio-2025_R1554995\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/PWD-Hiring---Baguio-2025_R1554995\/apply\",\"job_requisition_id\":\"R1554995\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1554995\",\"wid\":\"cb96a63e8e75100a79a0447dcfa60000\",\"descriptor\":\"R1554995 PWD Hiring - Baguio 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"689\",\"campaign_id\":\"21951\",\"campaign_title\":\"Advisor I, Customer Service R1575601\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect TIKTOK - Mactan 2025\",\"street\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"address\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"postal_code\":\"6015\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p><b>\u00a0#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1575601\",\"location\":\"Lapu-Lapu City (Opon), Cebu\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.866+08:00\",\"created_at\":\"2025-12-19T02:31:38.367+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu---The-Mactan-Newtown---2nd-Flr\/Talent-Connect-TIKTOK---Mactan-2025_R1575601\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6015\",\"primary_location\":{\"id\":\"PH-CEB-MACTA-01\",\"wid\":\"740544c0a47f01396ee3738e1f11a562\",\"descriptor\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b4001fc2e016bf8021ad903\",\"address\":\"angeliquerose.mangubat@concentrix.com\"},\"last_name\":\"Mangubat\",\"first_name\":\"Angelique Rose\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Part time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-299367\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu---The-Mactan-Newtown---2nd-Flr\/Talent-Connect-TIKTOK---Mactan-2025_R1575601\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu---The-Mactan-Newtown---2nd-Flr\/Talent-Connect-TIKTOK---Mactan-2025_R1575601\/apply\",\"job_requisition_id\":\"R1575601\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"fddc845f4d941021b236f1ab3c040002\",\"address\":\"domz.ocale@concentrix.com\"},\"last_name\":\"Ocale\",\"first_name\":\"Domz\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1575601\",\"wid\":\"cb388e5691c71018a838a924125d0001\",\"descriptor\":\"R1575601 Talent Connect TIKTOK - Mactan 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b4001fc2e016bf8021ad903\",\"address\":\"angeliquerose.mangubat@concentrix.com\"},\"last_name\":\"Mangubat\",\"first_name\":\"Angelique Rose\"},{\"email\":{\"wid\":\"4047322fd58101920db1795f0d1aac2c\",\"address\":\"blanch.villordon@concentrix.com\"},\"last_name\":\"Villordon\",\"first_name\":\"Blanch\"},{\"email\":{\"wid\":\"3aef857c76e0015cbd1f6f1d0f1a6467\",\"address\":\"nicoletracy.ymas@concentrix.com\"},\"last_name\":\"Ymas\",\"first_name\":\"Nicole\"},{\"email\":{\"wid\":\"01b4a71a8ff00112eeb9fc9676210005\",\"address\":\"reymart.delatorre@concentrix.com\"},\"last_name\":\"De la torre\",\"first_name\":\"Reymart\"},{\"email\":{\"wid\":\"dd6d1be38b5f10123ae3623073950005\",\"address\":\"jesusa.lobitana@concentrix.com\"},\"last_name\":\"Lobita\u00f1a\",\"first_name\":\"Su\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"690\",\"campaign_id\":\"21945\",\"campaign_title\":\"Advisor I, Customer Service R1575545\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect  TIKTOK - Cebu - J Centre 2025\",\"street\":\"PHL Cebu City - J Center\",\"address\":\"PHL Cebu City - J Center\",\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"postal_code\":\"6014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p><\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p><\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1575545\",\"location\":\"Mandaue City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.838+08:00\",\"created_at\":\"2025-12-19T02:31:36.543+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect--TIKTOK---Cebu---J-Centre-2025_R1575545\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6014\",\"primary_location\":{\"id\":\"PH-MAN-FORTU-Y0\",\"wid\":\"b67da9176e3d1062f9dc58056128bb96\",\"descriptor\":\"PHL Cebu City - J Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b4001fc2e016bf8021ad903\",\"address\":\"angeliquerose.mangubat@concentrix.com\"},\"last_name\":\"Mangubat\",\"first_name\":\"Angelique Rose\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-299281\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect--TIKTOK---Cebu---J-Centre-2025_R1575545\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect--TIKTOK---Cebu---J-Centre-2025_R1575545\/apply\",\"job_requisition_id\":\"R1575545\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"fddc845f4d941021b236f1ab3c040002\",\"address\":\"domz.ocale@concentrix.com\"},\"last_name\":\"Ocale\",\"first_name\":\"Domz\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1575545\",\"wid\":\"c82f485d8dfd101d352736c601200001\",\"descriptor\":\"R1575545 Talent Connect  TIKTOK - Cebu - J Centre 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b4001fc2e016bf8021ad903\",\"address\":\"angeliquerose.mangubat@concentrix.com\"},\"last_name\":\"Mangubat\",\"first_name\":\"Angelique Rose\"},{\"email\":{\"wid\":\"4047322fd58101920db1795f0d1aac2c\",\"address\":\"blanch.villordon@concentrix.com\"},\"last_name\":\"Villordon\",\"first_name\":\"Blanch\"},{\"email\":{\"wid\":\"3739cfa3beed019850cbdf12620ec353\",\"address\":\"katrina.delavictoria@concentrix.com\"},\"last_name\":\"Dela Victoria\",\"first_name\":\"Katrina\"},{\"email\":{\"wid\":\"b873c6d780d601e5c0f56ccfaa3da177\",\"address\":\"khaye.perales@concentrix.com\"},\"last_name\":\"Perales\",\"first_name\":\"Khaye\"},{\"email\":{\"wid\":\"3aef857c76e0015cbd1f6f1d0f1a6467\",\"address\":\"nicoletracy.ymas@concentrix.com\"},\"last_name\":\"Ymas\",\"first_name\":\"Nicole\"},{\"email\":{\"wid\":\"01b4a71a8ff00112eeb9fc9676210005\",\"address\":\"reymart.delatorre@concentrix.com\"},\"last_name\":\"De la torre\",\"first_name\":\"Reymart\"},{\"email\":{\"wid\":\"dd6d1be38b5f10123ae3623073950005\",\"address\":\"jesusa.lobitana@concentrix.com\"},\"last_name\":\"Lobita\u00f1a\",\"first_name\":\"Su\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"691\",\"campaign_id\":\"21938\",\"campaign_title\":\"Advisor I, Customer Service R1554943\",\"campaign_type\":\"job_application\",\"job_title\":\"ACE Luzon - Community and Campus Recruiting - BEN - Baguio - 2025\",\"street\":\"PHL Baguio City - TechnoHub B\",\"address\":\"PHL Baguio City - TechnoHub B\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1554943\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.806+08:00\",\"created_at\":\"2025-12-19T02:31:35.705+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/ACE-Luzon---Community-and-Campus-Recruiting---BEN---Baguio---2025_R1554943\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"0ace91a16816016b221c2aea0d1a844f\",\"address\":\"christel.magpayo@concentrix.com\"},\"last_name\":\"Magpayo\",\"first_name\":\"Christel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287742\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/ACE-Luzon---Community-and-Campus-Recruiting---BEN---Baguio---2025_R1554943\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/ACE-Luzon---Community-and-Campus-Recruiting---BEN---Baguio---2025_R1554943\/apply\",\"job_requisition_id\":\"R1554943\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1554943\",\"wid\":\"bf8fb8cb1a6b100a7501d5e442e90000\",\"descriptor\":\"R1554943 ACE Luzon - Community and Campus Recruiting - BEN - Baguio - 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"0ace91a16816016b221c2aea0d1a844f\",\"address\":\"christel.magpayo@concentrix.com\"},\"last_name\":\"Magpayo\",\"first_name\":\"Christel\"},{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"b1d9926936a30196a5819d3f99173331\",\"address\":\"teresa.apura@concentrix.com\"},\"last_name\":\"Apura\",\"first_name\":\"Teresa\"},{\"email\":{\"wid\":\"db0bffd68c2301e1e84b512e131ad2e3\",\"address\":\"teresaponciana.luistro@concentrix.com\"},\"last_name\":\"Luistro\",\"first_name\":\"Tisha\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"692\",\"campaign_id\":\"21937\",\"campaign_title\":\"Advisor I, Customer Service R1682855\",\"campaign_type\":\"job_application\",\"job_title\":\"CEBU JCENTER ARP TALKPUSH 2026\",\"street\":\"PHL Cebu City - J Center\",\"address\":\"PHL Cebu City - J Center\",\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"postal_code\":\"6014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1682855\",\"location\":\"Mandaue City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.786+08:00\",\"created_at\":\"2025-12-19T02:31:35.671+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkzNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-JCENTER-ARP-TALKPUSH-2026_R1682855\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6014\",\"primary_location\":{\"id\":\"PH-MAN-FORTU-Y0\",\"wid\":\"b67da9176e3d1062f9dc58056128bb96\",\"descriptor\":\"PHL Cebu City - J Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mariedanielle.delacruz@concentrix.com\"},\"first_name\":\"Dela Cruz, Marie Danielle\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100790659\",\"wid\":\"60219339f7a01064a5ad0cb5a5742cde\",\"descriptor\":\"Angelique Rose Mangubat (100790659)\"},{\"id\":\"101244807\",\"wid\":\"84ef38693cf301977ae513eb7529b605\",\"descriptor\":\"Khaye Perales (101244807)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"102032616\",\"wid\":\"a6c6b7ef2b420110ec4eb8d989da0000\",\"descriptor\":\"Marie Danielle Dela Cruz (102032616)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351062\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-JCENTER-ARP-TALKPUSH-2026_R1682855\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-JCENTER-ARP-TALKPUSH-2026_R1682855\/apply\",\"job_requisition_id\":\"R1682855\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"charleshomer.labor@concentrix.com\"},\"first_name\":\"Charles Homer Labor (131085)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682855\",\"wid\":\"bec5b2cc6590103aff7d529887820000\",\"descriptor\":\"CEBU JCENTER ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"693\",\"campaign_id\":\"21934\",\"campaign_title\":\"Advisor I, Customer Service R1568649\",\"campaign_type\":\"job_application\",\"job_title\":\"Bacolod Events 2025\",\"street\":\"PHL Bacolod City - One Sanparq\",\"address\":\"PHL Bacolod City - One Sanparq\",\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"postal_code\":\"6100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><span> <\/span><\/p>\",\"ats_external_id\":\"R1568649\",\"location\":\"Bacolod City, Negros Occidental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.754+08:00\",\"created_at\":\"2025-12-19T02:31:34.424+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---One-Sanparq\/Bacolod-Events-2025_R1568649\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6100\",\"primary_location\":{\"id\":\"PH-BAC-LACSO-Y0\",\"wid\":\"b67da9176e3d1062f9e3b15fa92bc285\",\"descriptor\":\"PHL Bacolod City - One Sanparq\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-307708\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---One-Sanparq\/Bacolod-Events-2025_R1568649\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---One-Sanparq\/Bacolod-Events-2025_R1568649\/apply\",\"job_requisition_id\":\"R1568649\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"db0bffd68c230190a7d8946f0e1adb58\",\"address\":\"monicapaula.parroco@concentrix.com\"},\"last_name\":\"Parroco\",\"first_name\":\"Monica Paula\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1568649\",\"wid\":\"be118aacc6c91013ad448c6409c80000\",\"descriptor\":\"R1568649 Bacolod Events 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},{\"email\":{\"wid\":\"cd562904c8ba01e87df5062ae22cefe3\",\"address\":\"ramoncarlos.lacson@concentrix.com\"},\"last_name\":\"Lacson\",\"first_name\":\"Ramon Carlos\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"694\",\"campaign_id\":\"21932\",\"campaign_title\":\"Advisor I, Customer Service R1559102\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Mactan 2025\",\"street\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"address\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"postal_code\":\"6015\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><div><div><div><div><div><div><div><b><span><span>#LI-DNI<\/span><\/span><\/b><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1559102\",\"location\":\"Lapu-Lapu City (Opon), Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.720+08:00\",\"created_at\":\"2025-12-19T02:31:33.893+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/BP-Mactan-2025_R1559102-29\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6015\",\"primary_location\":{\"id\":\"PH-CEB-MACTA-01\",\"wid\":\"740544c0a47f01396ee3738e1f11a562\",\"descriptor\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Licayan\",\"first_name\":\"Allysson Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338314\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/BP-Mactan-2025_R1559102-29\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/BP-Mactan-2025_R1559102-29\/apply\",\"job_requisition_id\":\"R1559102\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559102\",\"wid\":\"b66de4e88a41100e2970320060870001\",\"descriptor\":\"R1559102 BP Mactan 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Licayan\",\"first_name\":\"Allysson Mae\"},{\"email\":{\"wid\":\"4047322fd58101920db1795f0d1aac2c\",\"address\":\"blanch.villordon@concentrix.com\"},\"last_name\":\"Villordon\",\"first_name\":\"Blanch\"},{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"4047322fd58101e053b584a3041a7413\",\"address\":\"lyndon.ramos@concentrix.com\"},\"last_name\":\"Ramos\",\"first_name\":\"Doi\"},{\"email\":{\"wid\":\"fddc845f4d941021b236f1ab3c040002\",\"address\":\"domz.ocale@concentrix.com\"},\"last_name\":\"Ocale\",\"first_name\":\"Domz\"},{\"email\":{\"wid\":\"8af1502b95301012b87ddcd123c60001\",\"address\":\"ericcarl.abellana1@concentrix.com\"},\"last_name\":\"Abellana\",\"first_name\":\"Eric Carl\"},{\"email\":{\"wid\":\"db0bffd68c2301591511e22b121ab7bc\",\"address\":\"jacqueline.pilapil@concentrix.com\"},\"last_name\":\"Pilapil\",\"first_name\":\"Jacqueline\"},{\"email\":{\"wid\":\"f6358e3b3d6d01ab6262b3ad20196194\",\"address\":\"jea.tanajura@concentrix.com\"},\"last_name\":\"Ta\u00f1ajura\",\"first_name\":\"Jea\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"f20a77b5807910177abbdfabb76d0003\",\"address\":\"milanie.cagatulia@concentrix.com\"},\"last_name\":\"Cagatulia\",\"first_name\":\"Mil\"},{\"email\":{\"wid\":\"19edd5e26516010857c3f1ef3a340003\",\"address\":\"ralphangelo.cabatu@concentrix.com\"},\"last_name\":\"Cabatu\",\"first_name\":\"Ralph Angelo\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"695\",\"campaign_id\":\"21931\",\"campaign_title\":\"Advisor I, Customer Service R1559115\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Spark 2025\",\"street\":\"PHL Quezon City - Spark Place 3rd Flr\",\"address\":\"PHL Quezon City - Spark Place 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1107\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559115\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.687+08:00\",\"created_at\":\"2025-12-19T02:31:33.462+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Spark-2025_R1559115-30\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1107\",\"primary_location\":{\"id\":\"PH-CUB-SPARK-01\",\"wid\":\"740544c0a47f01a6aabc758e1f11af62\",\"descriptor\":\"PHL Quezon City - Spark Place 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9a0cfa9df8e5101fba2b364c96fc0001\",\"address\":\"ceciliofrancisco.forondajr@concentrix.com\"},\"last_name\":\"Foronda Jr\",\"first_name\":\"Cecilio Francisco\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338408\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Spark-2025_R1559115-30\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Spark-2025_R1559115-30\/apply\",\"job_requisition_id\":\"R1559115\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559115\",\"wid\":\"b66de4e88a41100e2a65fa33b9100001\",\"descriptor\":\"R1559115 BP Spark 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9a0cfa9df8e5101fba2b364c96fc0001\",\"address\":\"ceciliofrancisco.forondajr@concentrix.com\"},\"last_name\":\"Foronda Jr\",\"first_name\":\"Cecilio Francisco\"},{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"9f196ba80a87016058e086ca03196e06\",\"address\":\"daichelleanne.duba@concentrix.com\"},\"last_name\":\"Duba\",\"first_name\":\"Daichelle Anne\"},{\"email\":{\"wid\":\"91dd5a853727101932aab93516c80001\",\"address\":\"joserafael.parreno@concentrix.com\"},\"last_name\":\"Parre\u00f1o\",\"first_name\":\"Jose Rafael\"},{\"email\":{\"wid\":\"2da7449e0dba1013242dd8cb42740003\",\"address\":\"justincarlo.masaganda@concentrix.com\"},\"last_name\":\"Masaganda\",\"first_name\":\"Justin-Carlo\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"06c6dc9caa901015063743ccd74e0002\",\"address\":\"laurencelynx.zapanta@concentrix.com\"},\"last_name\":\"Zapanta\",\"first_name\":\"Laurence Lynx\"},{\"email\":{\"wid\":\"19edd5e26516010857c3f1ef3a340003\",\"address\":\"ralphangelo.cabatu@concentrix.com\"},\"last_name\":\"Cabatu\",\"first_name\":\"Ralph Angelo\"},{\"email\":{\"wid\":\"ace70ea604311012ac9d184876b40005\",\"address\":\"rayvincent.morallos@concentrix.com\"},\"last_name\":\"Morallos\",\"first_name\":\"Ray Vincent\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"696\",\"campaign_id\":\"21924\",\"campaign_title\":\"Advisor I, Customer Service R1666285\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - San Lazaro XTRA 2026\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666285\",\"location\":\"Santa Cruz, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.663+08:00\",\"created_at\":\"2025-12-19T02:31:31.858+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Customer-Service-Advisor---San-Lazaro-XTRA-2026_R1666285\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mikaellajayne.bagay@concentrix.com\"},\"first_name\":\"Bagay, Mikaella Jayne\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102076261\",\"wid\":\"289ae086dbfe100400f4aff30ad30000\",\"descriptor\":\"Julius Cantillon (102076261)\"},{\"id\":\"103523876\",\"wid\":\"597f6e148014101849f7e8bb9e340000\",\"descriptor\":\"Mikaella Jayne Bagay (103523876)\"},{\"id\":\"101343641\",\"wid\":\"191daf8bf89e01bdf20690d55b074eef\",\"descriptor\":\"Ceyna Marie Tiozon-Santos (101343641)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349797\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Customer-Service-Advisor---San-Lazaro-XTRA-2026_R1666285\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Customer-Service-Advisor---San-Lazaro-XTRA-2026_R1666285\/apply\",\"job_requisition_id\":\"R1666285\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666285\",\"wid\":\"aecb771cc257102a61f526068d690000\",\"descriptor\":\"Customer Service Advisor - San Lazaro XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"697\",\"campaign_id\":\"21923\",\"campaign_title\":\"Advisor I, Customer Service R1666265\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Baguio XTRA 2026\",\"street\":\"PHL Baguio City - TechnoHub A\",\"address\":\"PHL Baguio City - TechnoHub A\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666265\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.635+08:00\",\"created_at\":\"2025-12-19T02:31:31.686+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XTRA-2026_R1666265\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BAGUI-Y0\",\"wid\":\"b67da9176e3d1062f9e3c7a99041c2af\",\"descriptor\":\"PHL Baguio City - TechnoHub A\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"manuel.antonio1@concentrix.com\"},\"first_name\":\"Antonio, Manuel Jr\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102992826\",\"wid\":\"6718e4453eb4102352850f5eaf8f0000\",\"descriptor\":\"Francine Anne Aris (102992826)\"},{\"id\":\"102164385\",\"wid\":\"0e0ea733c2ac100bc55f4566d5790000\",\"descriptor\":\"Dean De Guzman (102164385)\"},{\"id\":\"103368547\",\"wid\":\"7fe89a0f967f1021409b119883550000\",\"descriptor\":\"Renz Millan (103368547)\"},{\"id\":\"102867690\",\"wid\":\"867cdbe61a32100ec83199ea9dbf0000\",\"descriptor\":\"Elle Antonio (102867690)\"},{\"id\":\"102123525\",\"wid\":\"b921bc1baa7010163b477be4674f0000\",\"descriptor\":\"Dan Brian Arenas (102123525)\"},{\"id\":\"103004665\",\"wid\":\"a66bde81f3971012340725300dbf0000\",\"descriptor\":\"Hannah Bayquen (103004665)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102302560\",\"wid\":\"20db337f11d11006392ada1061fd0000\",\"descriptor\":\"Zhen Timbreza (102302560)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349818\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XTRA-2026_R1666265\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XTRA-2026_R1666265\/apply\",\"job_requisition_id\":\"R1666265\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666265\",\"wid\":\"aecb771cc257102a5fee2df1be540000\",\"descriptor\":\"Customer Service Advisor - Baguio XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"698\",\"campaign_id\":\"21921\",\"campaign_title\":\"Advisor I, Customer Service R1666272\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Davao XTRA 2026\",\"street\":\"PHL Davao City - Abreeza Corporate Center\",\"address\":\"PHL Davao City - Abreeza Corporate Center\",\"city\":\"Davao City\",\"state\":\"Davao del Sur\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666272\",\"location\":\"Davao City, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.609+08:00\",\"created_at\":\"2025-12-19T02:31:31.236+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-XTRA-2026_R1666272\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Davao City\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"PH-DAV-ABREE-Y1\",\"wid\":\"1aead101141c01c3c6d0ed2ca10f6edc\",\"descriptor\":\"PHL Davao City - Abreeza Corporate Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tyche.abad@concentrix.com\"},\"first_name\":\"Abad, Tyche\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"101785499\",\"wid\":\"f78796fec87401031499190b3d06e1d9\",\"descriptor\":\"Wynritz Malabanan (101785499)\"},{\"id\":\"101880455\",\"wid\":\"a9b25c1ce7900165b6cd6b74a50c23a5\",\"descriptor\":\"Ligaya Sabularse (101880455)\"},{\"id\":\"101444627\",\"wid\":\"1a9f5ff7b58201d024c89695d7214050\",\"descriptor\":\"Jove Ladera (101444627)\"},{\"id\":\"103361411\",\"wid\":\"3dc9b3223de6101f67b1acca8e440000\",\"descriptor\":\"Ty Abad (103361411)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"103349664\",\"wid\":\"cd37ff6c6459101bbaa2337701d10000\",\"descriptor\":\"Trisha Jean Escalante (103349664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349682\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-XTRA-2026_R1666272\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-XTRA-2026_R1666272\/apply\",\"job_requisition_id\":\"R1666272\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"first_name\":\"Ronna Baltazar (100708579)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666272\",\"wid\":\"aecb771cc257102a60c258984df30000\",\"descriptor\":\"Customer Service Advisor - Davao XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"699\",\"campaign_id\":\"21920\",\"campaign_title\":\"Advisor I, Customer Service R1666278\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Eton XTRA 2026\",\"street\":\"PHL Quezon City - Eton\",\"address\":\"PHL Quezon City - Eton\",\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666278\",\"location\":\"Quezon Ave., National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.587+08:00\",\"created_at\":\"2025-12-19T02:31:31.077+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Eton-XTRA-2026_R1666278\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1100\",\"primary_location\":{\"id\":\"PH-QUE-ETONC-Y0\",\"wid\":\"b67da9176e3d1062f9e41210367fc31d\",\"descriptor\":\"PHL Quezon City - Eton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.arlegui@concentrix.com\"},\"first_name\":\"Arlegui, Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103523876\",\"wid\":\"597f6e148014101849f7e8bb9e340000\",\"descriptor\":\"Mikaella Jayne Bagay (103523876)\"},{\"id\":\"101988568\",\"wid\":\"e37be9c146f901218d7774e7796e0000\",\"descriptor\":\"Joy Sioco (101988568)\"},{\"id\":\"101832754\",\"wid\":\"9e0066dd1ceb013f25578cc2c21b95d1\",\"descriptor\":\"Kelsie Turgo (101832754)\"},{\"id\":\"102136921\",\"wid\":\"2d41b9e51cee101b4518457c89660000\",\"descriptor\":\"Nicole Arlegui (102136921)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349829\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Eton-XTRA-2026_R1666278\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Eton-XTRA-2026_R1666278\/apply\",\"job_requisition_id\":\"R1666278\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666278\",\"wid\":\"aecb771cc257102a6180446ef2710000\",\"descriptor\":\"Customer Service Advisor - Eton XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"700\",\"campaign_id\":\"21919\",\"campaign_title\":\"Advisor I, Customer Service R1683444\",\"campaign_type\":\"job_application\",\"job_title\":\"San Lazaro\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683444\",\"location\":\"Santa Cruz, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.560+08:00\",\"created_at\":\"2025-12-19T02:31:30.971+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/San-Lazaro-Customer-Care-Specialist-iRecruit-Engage-2026_R1683444\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101478782\",\"wid\":\"cf0bf17457300178358a4e080033ee7e\",\"descriptor\":\"Miguel Wilfredo Jovero (101478782)\"},{\"id\":\"101950110\",\"wid\":\"0143c866a118010fbaadac1d65f20000\",\"descriptor\":\"Eminette Kyle Reminajes - Velasquez (101950110)\"},{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"102117159\",\"wid\":\"97ce316084a21013f736580e96600000\",\"descriptor\":\"Jiemae Cejane (102117159)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"102103931\",\"wid\":\"6f72b4908982100ec7c94389f49c0000\",\"descriptor\":\"Alexis Escalante (102103931)\"},{\"id\":\"102100493\",\"wid\":\"b0d922c9d8fb100dd4e6561d26cf0000\",\"descriptor\":\"Charlotte Anne Gayol (102100493)\"},{\"id\":\"101647029\",\"wid\":\"6ef9768a77b501487dc536c1730e4528\",\"descriptor\":\"Marlon Andrew Ilustrisimo (101647029)\"},{\"id\":\"101903705\",\"wid\":\"8319f765de010116b7bfbb3726370000\",\"descriptor\":\"Christa Joy Amor David (101903705)\"},{\"id\":\"102001265\",\"wid\":\"8962dad7b3640103fa58640af9e60000\",\"descriptor\":\"Leslie Perez (102001265)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"102089572\",\"wid\":\"c8c22b5a46f01009a26139af231b0000\",\"descriptor\":\"Jayar Yap (102089572)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"},{\"id\":\"102058729\",\"wid\":\"19637804ed51101ca4db737de49d0000\",\"descriptor\":\"Jona Capispisan (102058729)\"},{\"id\":\"103308043\",\"wid\":\"c5958d2b0a39100fa88e2680188c0000\",\"descriptor\":\"Bess Francisco (103308043)\"},{\"id\":\"103523876\",\"wid\":\"597f6e148014101849f7e8bb9e340000\",\"descriptor\":\"Mikaella Jayne Bagay (103523876)\"},{\"id\":\"101115461\",\"wid\":\"b0c928be7df801b1f18536ffc64a5c3c\",\"descriptor\":\"Jayvee Ian Petere (101115461)\"},{\"id\":\"101754733\",\"wid\":\"6b1b277a403601354af38218d9251254\",\"descriptor\":\"Benjie Basa (101754733)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"101825827\",\"wid\":\"0a214dca1b450163bd6f2e9e16173cbf\",\"descriptor\":\"Mikaela Pardalis (101825827)\"},{\"id\":\"101807780\",\"wid\":\"c23ea6cc7e8b01c6c48c5259fe06d526\",\"descriptor\":\"Kz Masayda (101807780)\"},{\"id\":\"102049298\",\"wid\":\"0064bd6ead2b1018a0b5087233820000\",\"descriptor\":\"Hannilyn Mae Manipol (102049298)\"},{\"id\":\"1082132\",\"wid\":\"9f196ba80a8701457eeedf9c0519e079\",\"descriptor\":\"Rotheza Luminario (1082132)\"},{\"id\":\"103327287\",\"wid\":\"36653b26ff8e1014e86f3cac8bd40000\",\"descriptor\":\"Laurence Lynx Zapanta (103327287)[C]\"},{\"id\":\"103338917\",\"wid\":\"93e33e00d40d10189abd264b92c90000\",\"descriptor\":\"Ken Gio Bautista (103338917)\"},{\"id\":\"102321056\",\"wid\":\"b0ca480fb0c4100e7c104b58c37c0000\",\"descriptor\":\"Joey Ariquez (102321056)\"},{\"id\":\"102932389\",\"wid\":\"bae06597128f10037919b0223e890000\",\"descriptor\":\"Arvin Santos (102932389)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"103286022\",\"wid\":\"72c00c10ab02100943644840d5ca0000\",\"descriptor\":\"Neil Robert Antonio (103286022)\"},{\"id\":\"102926985\",\"wid\":\"0e9f49a2f18a101662962b2eaae40000\",\"descriptor\":\"Annie Murry Ardo\u00f1a (102926985)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"101343641\",\"wid\":\"191daf8bf89e01bdf20690d55b074eef\",\"descriptor\":\"Ceyna Marie Tiozon-Santos (101343641)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"101810044\",\"wid\":\"b265730161e40114f034fee914100ad6\",\"descriptor\":\"Paul Pelandas (101810044)\"},{\"id\":\"580415\",\"wid\":\"9f196ba80a8701e6461d815f0719c2bf\",\"descriptor\":\"Paul Edcris Estanislao (580415)\"},{\"id\":\"102170359\",\"wid\":\"bb287584443f100ec764678f72e40000\",\"descriptor\":\"Bryan Keith Dimanlig (102170359)\"},{\"id\":\"102076261\",\"wid\":\"289ae086dbfe100400f4aff30ad30000\",\"descriptor\":\"Julius Cantillon (102076261)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349743\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/San-Lazaro-Customer-Care-Specialist-iRecruit-Engage-2026_R1683444\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/San-Lazaro-Customer-Care-Specialist-iRecruit-Engage-2026_R1683444\/apply\",\"job_requisition_id\":\"R1683444\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683444\",\"wid\":\"a4e7d20ee6a3103b4ad4514f6be10000\",\"descriptor\":\"San Lazaro\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"701\",\"campaign_id\":\"21916\",\"campaign_title\":\"Advisor I, Customer Service R1667982\",\"campaign_type\":\"job_application\",\"job_title\":\"Ilo-Ilo iRecruit Engage 2025\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667982\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.534+08:00\",\"created_at\":\"2025-12-19T02:31:30.248+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkxNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-iRecruit-Engage-2025_R1667982\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340822\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-iRecruit-Engage-2025_R1667982\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-iRecruit-Engage-2025_R1667982\/apply\",\"job_requisition_id\":\"R1667982\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667982\",\"wid\":\"acd33e5c439e102c44b5a96815710000\",\"descriptor\":\"R1667982 Ilo-Ilo iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"399750925a130112b2f5dde44c0ac0c3\",\"address\":\"eunice.abueg@concentrix.com\"},\"last_name\":\"Abueg\",\"first_name\":\"Eunice\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"db0bffd68c2301591511e22b121ab7bc\",\"address\":\"jacqueline.pilapil@concentrix.com\"},\"last_name\":\"Pilapil\",\"first_name\":\"Jacqueline\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"3739cfa3beed019850cbdf12620ec353\",\"address\":\"katrina.delavictoria@concentrix.com\"},\"last_name\":\"Dela Victoria\",\"first_name\":\"Katrina\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"f0c13ca68bd8100d1a4790ffa89c0002\",\"address\":\"millenjan.gavaran@concentrix.com\"},\"last_name\":\"Gavaran\",\"first_name\":\"Millen Jan\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"cd562904c8ba01e87df5062ae22cefe3\",\"address\":\"ramoncarlos.lacson@concentrix.com\"},\"last_name\":\"Lacson\",\"first_name\":\"Ramon Carlos\"},{\"email\":{\"wid\":\"01b4a71a8ff00112eeb9fc9676210005\",\"address\":\"reymart.delatorre@concentrix.com\"},\"last_name\":\"De la torre\",\"first_name\":\"Reymart\"},{\"email\":{\"wid\":\"2e422f992cef101b72188e5705e00001\",\"address\":\"seanmae.salapantan@concentrix.com\"},\"last_name\":\"Salapantan\",\"first_name\":\"Sean Mae\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"702\",\"campaign_id\":\"21913\",\"campaign_title\":\"Advisor I, Customer Service R1667862\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - CDO 2026\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1667862\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.506+08:00\",\"created_at\":\"2025-12-19T02:31:29.312+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Talent-Connect---CDO-2026_R1667862\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"almerajean.aballe@concentrix.com\"},\"first_name\":\"Aballe, Almera Jean\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"102994998\",\"wid\":\"600e524ccee31017f19edb6b29860000\",\"descriptor\":\"Angel Marie Serrano (102994998)\"},{\"id\":\"1094207\",\"wid\":\"3c70ae954cfe01b050e6a424c91cc4b6\",\"descriptor\":\"Kennah Bea Alarcon (1094207)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"},{\"id\":\"100708579\",\"wid\":\"60219339f7a01064a59ffe124a06eda7\",\"descriptor\":\"Ronna Baltazar (100708579)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"102254497\",\"wid\":\"029c37c0901c103935aca3061eb60000\",\"descriptor\":\"Almera Jean Aballe (102254497)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349728\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Talent-Connect---CDO-2026_R1667862\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Talent-Connect---CDO-2026_R1667862\/apply\",\"job_requisition_id\":\"R1667862\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"kennahbea.cambari@concentrix.com\"},\"first_name\":\"Kennah Bea Alarcon (1094207)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1667862\",\"wid\":\"acd33e5c439e102c2e9d242a5b740000\",\"descriptor\":\"Talent Connect - CDO 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"703\",\"campaign_id\":\"21911\",\"campaign_title\":\"Advisor II, Customer Service R1667873\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - MOA 2026\",\"street\":\"PHL Pasay City - MOA\",\"address\":\"PHL Pasay City - MOA\",\"city\":\"Pasay City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1300\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667873\",\"location\":\"Pasay City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.483+08:00\",\"created_at\":\"2025-12-19T02:31:28.919+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Talent-Connect---MOA-2026_R1667873\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pasay City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1300\",\"primary_location\":{\"id\":\"PH-PAS-BAYSH-Y0\",\"wid\":\"b67da9176e3d1062f9e44c62002cc37e\",\"descriptor\":\"PHL Pasay City - MOA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101050081\",\"wid\":\"53bf80cbf79c103379691234fa3d78e1\",\"descriptor\":\"Ray Vincent Morallos (101050081)\"},{\"id\":\"103198795\",\"wid\":\"3d5c65b6b1d5102cd9cf689a6e200000\",\"descriptor\":\"Juliana Raquel Piojo (103198795)\"},{\"id\":\"102127375\",\"wid\":\"2a5fb6052b681017789227ee61f20000\",\"descriptor\":\"Jilliane Sofia Castor (102127375)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"102137809\",\"wid\":\"cc00bfeeecfa101b6e734475e3260000\",\"descriptor\":\"Shane Sisante (102137809)\"},{\"id\":\"102983342\",\"wid\":\"c29350da72a7100de06d5c56728d0000\",\"descriptor\":\"Aizie Joshua Lim (102983342)\"},{\"id\":\"101976015\",\"wid\":\"5ef22debf62a011ba3571e5c49f40000\",\"descriptor\":\"Haydee dela Cruz (101976015)\"},{\"id\":\"101954581\",\"wid\":\"a0db739d3b360111daca488bbc760000\",\"descriptor\":\"Hazel Joy Jambaro (101954581)\"},{\"id\":\"101887507\",\"wid\":\"846959bbe7140157af7d385bcd0fa317\",\"descriptor\":\"Jeremy Garcia (101887507)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102351579\",\"wid\":\"a4d1cfc6b457101b57ac7c7c795a0000\",\"descriptor\":\"Angel Aquino (102351579)\"},{\"id\":\"102111435\",\"wid\":\"1877460eea961011e468d2ba16400000\",\"descriptor\":\"Fiona Clarisse Brillantes (102111435)\"},{\"id\":\"102086287\",\"wid\":\"b02da584014810084f45df3764780000\",\"descriptor\":\"Chelcy Navarro (102086287)\"},{\"id\":\"103038461\",\"wid\":\"4820d1c25af01018a3e1c11867f10000\",\"descriptor\":\"Rein Valeriano (103038461)\"},{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"115763\",\"wid\":\"9f196ba80a87013f5f68ff6d0819a531\",\"descriptor\":\"Maila Evangelista (115763)\"},{\"id\":\"102892659\",\"wid\":\"4918501e2543102254144050eac80000\",\"descriptor\":\"Candice Santero (102892659)\"},{\"id\":\"101825827\",\"wid\":\"0a214dca1b450163bd6f2e9e16173cbf\",\"descriptor\":\"Mikaela Pardalis (101825827)\"},{\"id\":\"101985114\",\"wid\":\"58ad97fb38e6011fed3a98f974690000\",\"descriptor\":\"Den Margarett Mangulabnan (101985114)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350666\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Talent-Connect---MOA-2026_R1667873\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Talent-Connect---MOA-2026_R1667873\/apply\",\"job_requisition_id\":\"R1667873\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jeff.visico@concentrix.com\"},\"first_name\":\"Jeff Visico (100252719)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667873\",\"wid\":\"acd33e5c439e102c2f9a7d14ed860000\",\"descriptor\":\"Talent Connect - MOA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"704\",\"campaign_id\":\"21910\",\"campaign_title\":\"Advisor I, Customer Service R1667957\",\"campaign_type\":\"job_application\",\"job_title\":\"ANE iRecruit Engage 2025\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667957\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.459+08:00\",\"created_at\":\"2025-12-19T02:31:28.761+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/ANE-iRecruit-Engage-2025_R1667957\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340763\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/ANE-iRecruit-Engage-2025_R1667957\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/ANE-iRecruit-Engage-2025_R1667957\/apply\",\"job_requisition_id\":\"R1667957\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667957\",\"wid\":\"9e0ce9724b6b102c4286c3ceeb910000\",\"descriptor\":\"R1667957 ANE iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"5bc7a0861fb901190708dea502680003\",\"address\":\"lealand.vasquez@concentrix.com\"},\"last_name\":\"Vasquez\",\"first_name\":\"Lealand\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"f0e21f714a55011b91a94710dc690005\",\"address\":\"oj.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"OJ\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"2cdf9a123af5100c71dafde735db0000\",\"address\":\"tzarissealmira.estilo@concentrix.com\"},\"last_name\":\"Estilo\",\"first_name\":\"Tzarisse Almira\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"705\",\"campaign_id\":\"21909\",\"campaign_title\":\"Advisor I, Customer Service R1689692\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservice Medewerker voor een Grote Online Reisorganisatie\",\"street\":\"CUW Willemstad - Kaya Flamboyan 5, Rooi Catootje\",\"address\":\"CUW Willemstad - Kaya Flamboyan 5, Rooi Catootje\",\"city\":\"Willemstad\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Cura\u00e7ao\",\"short_description\":\"\",\"long_description\":\"<p><b>Klantenservice Medewerker voor een Grote Online Reisorganisatie<\/b><\/p><p><\/p><p><span>Sta jij klaar om reizigers te helpen en hun dag n\u00e9t wat makkelijker te maken?\u00a0 Bij ons maak je \u00e9cht het verschil. Of het nu gaat om een korte vraag of een praktisch probleem \u2013 jij biedt ondersteuning via verschillende kanalen met aandacht en klantvriendelijkheid. Stap in een rol waarin jij het aanspreekpunt bent voor mensen onderweg, en elke interactie telt.<\/span><\/p><p><\/p><h2>Wat ga je doen als klantenservicemedewerker?<\/h2><p><\/p><p>Als klantenservicemedewerker ben jij het eerste aanspreekpunt voor reizigers met vragen over hun boeking. Of het nu gaat om het wijzigen van een reservering, een betaling die niet lukt of onduidelijkheden rondom reisinformatie \u2013 jij helpt hen snel en vriendelijk op weg, via telefoon, mail of chat. Je luistert goed, denkt in oplossingen en zorgt ervoor dat elke reiziger zich gehoord en geholpen voelt. Jij zorgt ervoor dat reizigers snel weer verder kunnen met hun reis \u2013 goed ge\u00efnformeerd en zonder stress.\u00a0<\/p><p><\/p><h2>Wat krijg je van ons?<\/h2><ul><li><p>Je ontvangt een <b>aantrekkelijk startsalaris<\/b> dat meegroeit met jouw ervaring.<\/p><\/li><li><p>Voor je start, krijg je een <b>volledig betaalde training <\/b>zodat je goed voorbereid bent.<\/p><\/li><li><p>Onregelmatige werktijden? Dat zie je terug op je loonstrook.\u00a0<\/p><\/li><li><p>Maak gebruik van ons <b>gratis transport<\/b> en kom ontspannen op je werk aan.<\/p><\/li><li><p>Ontdek <b>nieuwe skills<\/b> en verdiep je kennis via onze leerplatform<b> Concentrix University<\/b><\/p><\/li><li><p>Breng je een nieuwe collega aan? Dan krijgen jullie <b>allebei<\/b> een <b>leuke bonus.<\/b><\/p><\/li><li><p>Toon jij initiatief en potentie? Dan liggen er <b>mooie doorgroeikansen<\/b> voor je klaar.\u00a0<\/p><\/li><\/ul><p><\/p><h2>Wat vragen wij van jou?<\/h2><p>&#x1f393; Je beheerst zowel het Nederlands als Engels, in woord \u00e9n geschrift;<\/p><p>\u23f0 Je hebt geen moeite met werken in de avond, nacht of tijdens feestdagen;<\/p><p>&#x1f31f; Met jouw proactieve houding los je problemen snel en doeltreffend op;<\/p><p>&#x1f4bb; Je voelt je thuis in een digitale werkomgeving en leert snel;<\/p><p><\/p><h2><span>Ook als je niet overal aan voldoet, moedigen we je aan om te solliciteren. We kijken verder dan je cv!\u00a0 <\/span><\/h2><p><\/p><h2>Ervaar de beste versie van jezelf!<\/h2><p>Voelt dit als de perfecte volgende stap in jouw carri\u00e8re? NOS TA BUSKANDO ABO! Solliciteer vandaag nog en ontdek waarom meer dan 440.000 collega\u2019s wereldwijd Concentrix hun \u2018werkgever van\u00a0keuze\u2019\u00a0noemen.<\/p><p><\/p><p><b>Solliciteer direct!<\/b><\/p><p>Klik op de knop hieronder om direct te solliciteren of stuur een e-mail naar Mirella Lenderbor via mirella.lenderbor&#64;concentrix.com of Shannon Kuiper via shannon.kuiper&#64;concentrix.com.<\/p><p><\/p><p><i><b>Concentrix is an equal opportunity employer<\/b><\/i><\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, color, creed, age, gender identity, sexual orientation, veteran status, military service, union membership, political affiliation, genetic information, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p><\/p>\",\"ats_external_id\":\"R1689692\",\"location\":\"Willemstad\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.435+08:00\",\"created_at\":\"2025-12-19T02:31:28.723+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkwOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CUW-Willemstad---Kaya-Flamboyan-5-Rooi-Catootje\/Advisor-I--Customer-Service-Representative-Major-Travel-Company_R1689692\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Willemstad\",\"state\":null,\"country\":{\"wid\":\"d5ca7c9c9bdd4bf093e269cdc7a8fd53\",\"iso2\":\"CW\",\"iso3\":\"CUW\",\"descriptor\":\"Cura\u00e7ao\",\"iso_numeric\":\"531\"},\"postal_code\":null,\"primary_location\":{\"id\":\"UC-WIL-KAYAF-01\",\"wid\":\"06592b9d74d8101668ff3d6bde3a0000\",\"descriptor\":\"CUW Willemstad - Kaya Flamboyan 5, Rooi Catootje\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"ecaf8bf5269f10307d1d725828db0002\",\"address\":\"irene.kelder@concentrix.com\"},\"last_name\":\"Kelder\",\"first_name\":\"Irene\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-352437\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CUW-Willemstad---Kaya-Flamboyan-5-Rooi-Catootje\/Advisor-I--Customer-Service-Representative-Major-Travel-Company_R1689692\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CUW-Willemstad---Kaya-Flamboyan-5-Rooi-Catootje\/Advisor-I--Customer-Service-Representative-Major-Travel-Company_R1689692\/apply\",\"job_requisition_id\":\"R1689692\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"4047322fd581013d5cfb602f141aedf7\",\"address\":\"jose.zaldivarbeltran@concentrix.com\"},\"last_name\":\"Zaldivar\",\"first_name\":\"Jose\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1689692\",\"wid\":\"a3f008e5e1431000fe04af5457170000\",\"descriptor\":\"R1689692 Klantenservice Medewerker voor een Grote Online Reisorganisatie (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"ecaf8bf5269f10307d1d725828db0002\",\"address\":\"irene.kelder@concentrix.com\"},\"last_name\":\"Kelder\",\"first_name\":\"Irene\"},{\"email\":{\"wid\":\"0084dfcfd408100b9976bc8df63a0003\",\"address\":\"mirella.lenderbor@concentrix.com\"},\"last_name\":\"Lenderbor\",\"first_name\":\"Mirella\"},{\"email\":{\"wid\":\"ab616184b064101644c3df30a33a0001\",\"address\":\"shannon.kuiper@concentrix.com\"},\"last_name\":\"Kuiper\",\"first_name\":\"Shannon\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"707\",\"campaign_id\":\"21907\",\"campaign_title\":\"Advisor I, Customer Service R1683260\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Shaw 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683260\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.386+08:00\",\"created_at\":\"2025-12-19T02:31:28.649+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/BP-Shaw-2026_R1683260\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kateann.almero@concentrix.com\"},\"first_name\":\"Almero, Kate Ann\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349713\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/BP-Shaw-2026_R1683260\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/BP-Shaw-2026_R1683260\/apply\",\"job_requisition_id\":\"R1683260\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683260\",\"wid\":\"a4e7d20ee6a3103b349a27c9cff20001\",\"descriptor\":\"BP Shaw 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"706\",\"campaign_id\":\"21908\",\"campaign_title\":\"Advisor I, Customer Service R1667171\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Eton 2026\",\"street\":\"PHL Quezon City - Eton\",\"address\":\"PHL Quezon City - Eton\",\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667171\",\"location\":\"Quezon Ave., National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.410+08:00\",\"created_at\":\"2025-12-19T02:31:28.648+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Eton-2026_R1667171\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1100\",\"primary_location\":{\"id\":\"PH-QUE-ETONC-Y0\",\"wid\":\"b67da9176e3d1062f9e41210367fc31d\",\"descriptor\":\"PHL Quezon City - Eton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maryjoy.adoan@concentrix.com\"},\"first_name\":\"Ado-an, Mary Joy\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102041857\",\"wid\":\"37361864065d101505f3ba088fdd0000\",\"descriptor\":\"Christee Anne Valenzuela (102041857)\"},{\"id\":\"102117159\",\"wid\":\"97ce316084a21013f736580e96600000\",\"descriptor\":\"Jiemae Cejane (102117159)\"},{\"id\":\"148212\",\"wid\":\"9f196ba80a870191afd38447051933e3\",\"descriptor\":\"Francisco Balabat III (148212)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"102320666\",\"wid\":\"6fbf4f4d2132100e3aae23e8b03c0000\",\"descriptor\":\"Winter Gastardo (102320666)\"},{\"id\":\"102049290\",\"wid\":\"8248618ae6861019c4d54b5e6da60000\",\"descriptor\":\"Camille Xena Carpio (102049290)\"},{\"id\":\"101998561\",\"wid\":\"5717d3aba36e0102d74992baecd90000\",\"descriptor\":\"Gladys Alehli Butial (101998561)\"},{\"id\":\"102215684\",\"wid\":\"85018d4cae2c1007bf1a2c82e0620000\",\"descriptor\":\"Roland Baldos (102215684)\"},{\"id\":\"189526\",\"wid\":\"9f196ba80a8701ce5a4d95790519f6af\",\"descriptor\":\"Francis Gerard (Kiko) Villegas (189526)\"},{\"id\":\"102195311\",\"wid\":\"de6d9763df87101fa38ad88ddaaa0000\",\"descriptor\":\"Cecilio Francisco Foronda Jr (102195311)\"},{\"id\":\"101342039\",\"wid\":\"ddb5daf1f13f010976f61ec29b1fb7d1\",\"descriptor\":\"Alaiza Mae Avila (101342039)\"},{\"id\":\"101213059\",\"wid\":\"ed16e015daa401a27933ca9836453579\",\"descriptor\":\"OJ Sandoval (101213059)\"},{\"id\":\"101818028\",\"wid\":\"1b78ce2f2c1701473bc94fed091496a0\",\"descriptor\":\"Precious Judy Yabut (101818028)\"},{\"id\":\"102893763\",\"wid\":\"3c2a7f0d649f1018f51a7a2f8a870000\",\"descriptor\":\"Lorena Woo (102893763)\"},{\"id\":\"102054520\",\"wid\":\"e9d0745bcc4c101ac9285fe430890000\",\"descriptor\":\"Jeanne Macapagal (102054520)\"},{\"id\":\"102020739\",\"wid\":\"4d19f6d3af4e010bbef3b80714ab0000\",\"descriptor\":\"Mica Mae Montalban (102020739)\"},{\"id\":\"102321056\",\"wid\":\"b0ca480fb0c4100e7c104b58c37c0000\",\"descriptor\":\"Joey Ariquez (102321056)\"},{\"id\":\"101836685\",\"wid\":\"9e0066dd1ceb013f3023a53f071d3ec9\",\"descriptor\":\"Norghezza Paculanang (101836685)\"},{\"id\":\"101891620\",\"wid\":\"846959bbe714018f21d8b73e0511fde4\",\"descriptor\":\"Gerard Pecayo (101891620)\"},{\"id\":\"103362426\",\"wid\":\"f1da4c8dd6e8101fa75be07a0a700000\",\"descriptor\":\"Harmon Kidd Ramos (103362426)\"},{\"id\":\"103286022\",\"wid\":\"72c00c10ab02100943644840d5ca0000\",\"descriptor\":\"Neil Robert Antonio (103286022)\"},{\"id\":\"103332376\",\"wid\":\"ee91c96424691016815286f2c0c30000\",\"descriptor\":\"Yana Payumo (103332376)\"},{\"id\":\"101613365\",\"wid\":\"ffa2b7a663c50161288ae0a750099c9d\",\"descriptor\":\"Elaine Joy Garcia (101613365)\"},{\"id\":\"101486983\",\"wid\":\"862832a91037010835f87cde57374df0\",\"descriptor\":\"Angelo Gabriel Palpal-latoc (101486983)\"},{\"id\":\"101891169\",\"wid\":\"0dc36b7670b20103117443680c9e0000\",\"descriptor\":\"Raquel Atienza (101891169)\"},{\"id\":\"102382707\",\"wid\":\"d5b3219023f0102b3da2dd976cef0003\",\"descriptor\":\"John Gulles (102382707)\"},{\"id\":\"102159288\",\"wid\":\"3e4b95d288c810094a44ac9aafac0000\",\"descriptor\":\"Alex Baclaan (102159288)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"115763\",\"wid\":\"9f196ba80a87013f5f68ff6d0819a531\",\"descriptor\":\"Maila Evangelista (115763)\"},{\"id\":\"101282444\",\"wid\":\"80e97ceac635011414511377ff04cc04\",\"descriptor\":\"Mary Joy Ado-an (101282444)\"},{\"id\":\"921426\",\"wid\":\"f6358e3b3d6d01217518ac9002190f97\",\"descriptor\":\"Jennifer Gannaban (921426)\"},{\"id\":\"580415\",\"wid\":\"9f196ba80a8701e6461d815f0719c2bf\",\"descriptor\":\"Paul Edcris Estanislao (580415)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"103029210\",\"wid\":\"8e214d67412710167921c33bf3f80000\",\"descriptor\":\"Mark Angel Del Rosario (103029210)\"},{\"id\":\"102917528\",\"wid\":\"320dd1f3a6741001ee6e6da2fecb0000\",\"descriptor\":\"Gabriel Irvin Santiago (102917528)\"},{\"id\":\"101987319\",\"wid\":\"e37be9c146f901212d04d847504e0000\",\"descriptor\":\"Nelma Gabrielle Binuya (101987319)\"},{\"id\":\"102251757\",\"wid\":\"281bd54235df101b9ca274a9cbba0000\",\"descriptor\":\"Virgilio Caballero (102251757)\"},{\"id\":\"101988568\",\"wid\":\"e37be9c146f901218d7774e7796e0000\",\"descriptor\":\"Joy Sioco (101988568)\"},{\"id\":\"102103931\",\"wid\":\"6f72b4908982100ec7c94389f49c0000\",\"descriptor\":\"Alexis Escalante (102103931)\"},{\"id\":\"102048620\",\"wid\":\"7a1dda14767610185d2db1c0bc6d0000\",\"descriptor\":\"Rachelle Joy Dela Cruz (102048620)\"},{\"id\":\"101767992\",\"wid\":\"6a1455083e0801365be879bdfe1f17de\",\"descriptor\":\"Jomary Kheren Moreno (101767992)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"},{\"id\":\"102100493\",\"wid\":\"b0d922c9d8fb100dd4e6561d26cf0000\",\"descriptor\":\"Charlotte Anne Gayol (102100493)\"},{\"id\":\"995319\",\"wid\":\"f6358e3b3d6d0182556198ddfc18bb74\",\"descriptor\":\"Semeraflor Romeo (995319)\"},{\"id\":\"101647029\",\"wid\":\"6ef9768a77b501487dc536c1730e4528\",\"descriptor\":\"Marlon Andrew Ilustrisimo (101647029)\"},{\"id\":\"100746237\",\"wid\":\"60219339f7a01064a5a65649d6af0a3b\",\"descriptor\":\"Sarah Raymundo (100746237)\"},{\"id\":\"102070696\",\"wid\":\"401500d6105a1001a194280e9c120000\",\"descriptor\":\"Arita Faye Hubilla (102070696)\"},{\"id\":\"102115596\",\"wid\":\"23ab188a20cf1012e36248d6bd310000\",\"descriptor\":\"Leory Tagapan (102115596)\"},{\"id\":\"103308043\",\"wid\":\"c5958d2b0a39100fa88e2680188c0000\",\"descriptor\":\"Bess Francisco (103308043)\"},{\"id\":\"103395723\",\"wid\":\"8efdff1f9ef11029831e201ec1140000\",\"descriptor\":\"Beverly Ann Oficiar (103395723)\"},{\"id\":\"102086287\",\"wid\":\"b02da584014810084f45df3764780000\",\"descriptor\":\"Chelcy Navarro (102086287)\"},{\"id\":\"102088455\",\"wid\":\"73a690bd3137100954b27620f6b30000\",\"descriptor\":\"John Benedict Gonzales (102088455)\"},{\"id\":\"101368380\",\"wid\":\"d4bb871ccbd901255a4979324335ed5d\",\"descriptor\":\"Jhen Tubig (101368380)\"},{\"id\":\"204820\",\"wid\":\"9f196ba80a87014377595e9a05199565\",\"descriptor\":\"Princess Andres (204820)\"},{\"id\":\"102892659\",\"wid\":\"4918501e2543102254144050eac80000\",\"descriptor\":\"Candice Santero (102892659)\"},{\"id\":\"101825827\",\"wid\":\"0a214dca1b450163bd6f2e9e16173cbf\",\"descriptor\":\"Mikaela Pardalis (101825827)\"},{\"id\":\"102049298\",\"wid\":\"0064bd6ead2b1018a0b5087233820000\",\"descriptor\":\"Hannilyn Mae Manipol (102049298)\"},{\"id\":\"101050081\",\"wid\":\"53bf80cbf79c103379691234fa3d78e1\",\"descriptor\":\"Ray Vincent Morallos (101050081)\"},{\"id\":\"103327287\",\"wid\":\"36653b26ff8e1014e86f3cac8bd40000\",\"descriptor\":\"Laurence Lynx Zapanta (103327287)[C]\"},{\"id\":\"102136921\",\"wid\":\"2d41b9e51cee101b4518457c89660000\",\"descriptor\":\"Nicole Arlegui (102136921)\"},{\"id\":\"101507386\",\"wid\":\"1c3928bd731601b4b4e8d905b2231c8e\",\"descriptor\":\"Daniel Bautista (101507386)\"},{\"id\":\"101093697\",\"wid\":\"bba7dac87c5f10587ff280fe09b2f9c3\",\"descriptor\":\"Kathleen Mae Urbano (101093697)\"},{\"id\":\"102117925\",\"wid\":\"1a05b75313c4101411e110c5bb6e0000\",\"descriptor\":\"Leanne Kris San Diego (102117925)\"},{\"id\":\"102171441\",\"wid\":\"62925abb8868100fbf6cca019bf10000\",\"descriptor\":\"Christian Rasonable (102171441)\"},{\"id\":\"103488029\",\"wid\":\"ba36519dc2dc100b6ed224bbc5fc0000\",\"descriptor\":\"Carl Virdijo (103488029)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"101810027\",\"wid\":\"b265730161e4016f2b6841be131086c0\",\"descriptor\":\"Jasper Evaristo (101810027)\"},{\"id\":\"103027654\",\"wid\":\"7239d93c230310162654c25d44ab0000\",\"descriptor\":\"Hazelyn Espedido (103027654)\"},{\"id\":\"102108390\",\"wid\":\"dc28d59c523f101064fa8fff34440000\",\"descriptor\":\"Pamela Frances Vallejos (102108390)\"},{\"id\":\"101535195\",\"wid\":\"5a8953411fc80170703b5c21e61c9b36\",\"descriptor\":\"Dylan Ganado (101535195)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350385\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Eton-2026_R1667171\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Eton-2026_R1667171\/apply\",\"job_requisition_id\":\"R1667171\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"maureen.adona@concentrix.com\"},\"first_name\":\"Maureen Abinan (574925)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667171\",\"wid\":\"acd33e5c439e102b9cb477f6671e0000\",\"descriptor\":\"Customer Service Advisor - Eton 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"708\",\"campaign_id\":\"21906\",\"campaign_title\":\"Advisor I, Customer Service R1682190\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - One Makati 2026\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682190\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.355+08:00\",\"created_at\":\"2025-12-19T02:31:28.563+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/Customer-Service-Advisor---One-Makati-2026_R1682190\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jarry.aballa@concentrix.com\"},\"first_name\":\"Aballa, Jarry\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101950110\",\"wid\":\"0143c866a118010fbaadac1d65f20000\",\"descriptor\":\"Eminette Kyle Reminajes - Velasquez (101950110)\"},{\"id\":\"101551410\",\"wid\":\"e766a30b39e80179543fabe40e293579\",\"descriptor\":\"Emmanuel Apa (101551410)\"},{\"id\":\"102041857\",\"wid\":\"37361864065d101505f3ba088fdd0000\",\"descriptor\":\"Christee Anne Valenzuela (102041857)\"},{\"id\":\"102137809\",\"wid\":\"cc00bfeeecfa101b6e734475e3260000\",\"descriptor\":\"Shane Sisante (102137809)\"},{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"103349669\",\"wid\":\"cd37ff6c6459101bbad0e851ec630000\",\"descriptor\":\"Chrisdom Tablate (103349669)\"},{\"id\":\"103301345\",\"wid\":\"ea17deeb40a4100d9f05d201f0880000\",\"descriptor\":\"Eric Grefaldea (103301345)\"},{\"id\":\"102215684\",\"wid\":\"85018d4cae2c1007bf1a2c82e0620000\",\"descriptor\":\"Roland Baldos (102215684)\"},{\"id\":\"101623771\",\"wid\":\"2182fb9e619301dcb1a788f39e05d3ff\",\"descriptor\":\"Jolina Villanueva (101623771)\"},{\"id\":\"101213059\",\"wid\":\"ed16e015daa401a27933ca9836453579\",\"descriptor\":\"OJ Sandoval (101213059)\"},{\"id\":\"102316520\",\"wid\":\"5ade9b89cc22100c5b3d443ec04a0000\",\"descriptor\":\"Tzarisse Almira Estilo (102316520)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"102964171\",\"wid\":\"7c4a34a6e13f10099f2dab74d6960000\",\"descriptor\":\"Joan Taganna (102964171)\"},{\"id\":\"101130331\",\"wid\":\"9d799c7002621074311bde3fe2d4bdad\",\"descriptor\":\"Jeryll Fernandez (101130331)\"},{\"id\":\"103338917\",\"wid\":\"93e33e00d40d10189abd264b92c90000\",\"descriptor\":\"Ken Gio Bautista (103338917)\"},{\"id\":\"103395660\",\"wid\":\"9423773585951029805d6d159c360000\",\"descriptor\":\"Joana Danielle Carvajal (103395660)\"},{\"id\":\"102336216\",\"wid\":\"4aacfd4062841014e475111ac19d0000\",\"descriptor\":\"Jamie Lane Rocero (102336216)\"},{\"id\":\"103286022\",\"wid\":\"72c00c10ab02100943644840d5ca0000\",\"descriptor\":\"Neil Robert Antonio (103286022)\"},{\"id\":\"226760\",\"wid\":\"9f196ba80a87012972f9bffb0419de4b\",\"descriptor\":\"Ann Jill Jerez (226760)\"},{\"id\":\"102049049\",\"wid\":\"0064bd6ead2b1018936e170e72880000\",\"descriptor\":\"Colleen Centino (102049049)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"102028539\",\"wid\":\"4be2fdb49cb6010f9e32de2399560000\",\"descriptor\":\"Jewelshane Sibulan (102028539)\"},{\"id\":\"102934089\",\"wid\":\"d62536c434f8101748a6564876220000\",\"descriptor\":\"Catherine Joy Alarcon (102934089)\"},{\"id\":\"102164384\",\"wid\":\"52fefaea6753100bc52730f2801d0000\",\"descriptor\":\"Regine Victorino (102164384)\"},{\"id\":\"101964197\",\"wid\":\"b65bf950f10001166bb3a7cb046d0000\",\"descriptor\":\"Jon Pilac (101964197)\"},{\"id\":\"103029210\",\"wid\":\"8e214d67412710167921c33bf3f80000\",\"descriptor\":\"Mark Angel Del Rosario (103029210)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"102917528\",\"wid\":\"320dd1f3a6741001ee6e6da2fecb0000\",\"descriptor\":\"Gabriel Irvin Santiago (102917528)\"},{\"id\":\"102828331\",\"wid\":\"cfdc408017ea104f35e559c03e7c0000\",\"descriptor\":\"Alvin John Talens (102828331)\"},{\"id\":\"102103931\",\"wid\":\"6f72b4908982100ec7c94389f49c0000\",\"descriptor\":\"Alexis Escalante (102103931)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"},{\"id\":\"102087429\",\"wid\":\"6fde65af0b55100924dc75a110be0000\",\"descriptor\":\"Jessalyn Paglinawan (102087429)[C]\"},{\"id\":\"102001265\",\"wid\":\"8962dad7b3640103fa58640af9e60000\",\"descriptor\":\"Leslie Perez (102001265)\"},{\"id\":\"100662750\",\"wid\":\"60219339f7a010649da33edbb4d74944\",\"descriptor\":\"Malcom Pamaran (100662750)\"},{\"id\":\"102856930\",\"wid\":\"8ad28f685747100a2d6d9131cd590000\",\"descriptor\":\"Marigold Palomo (102856930)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"103308043\",\"wid\":\"c5958d2b0a39100fa88e2680188c0000\",\"descriptor\":\"Bess Francisco (103308043)\"},{\"id\":\"101432635\",\"wid\":\"d68fbb48badb01cbc320d341f61abf8f\",\"descriptor\":\"Phoenix Naomi Zenarosa (101432635)\"},{\"id\":\"103190052\",\"wid\":\"f061c00cd6a3102a6b0d9c54df890000\",\"descriptor\":\"Angelika Paloguer (103190052)\"},{\"id\":\"102837063\",\"wid\":\"964715999c2b1000b0eea979e72e0000\",\"descriptor\":\"Maria Nicole Malvar (102837063)\"},{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"102049298\",\"wid\":\"0064bd6ead2b1018a0b5087233820000\",\"descriptor\":\"Hannilyn Mae Manipol (102049298)\"},{\"id\":\"103307006\",\"wid\":\"b9c75784ebc9100ed65c50f3b8e00000\",\"descriptor\":\"Kiven Brian Laswe (103307006)\"},{\"id\":\"102127375\",\"wid\":\"2a5fb6052b681017789227ee61f20000\",\"descriptor\":\"Jilliane Sofia Castor (102127375)\"},{\"id\":\"102276901\",\"wid\":\"53e2c7a381a810289a149f60c6be0000\",\"descriptor\":\"Mark Anthony Bragais (102276901)\"},{\"id\":\"103316249\",\"wid\":\"8759a3d469e01011e0084d292e3f0000\",\"descriptor\":\"Jerusalem Viernes (103316249)\"},{\"id\":\"103378715\",\"wid\":\"0250096828e410240632c76cdf410000\",\"descriptor\":\"Xzyr Acutan (103378715)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102822773\",\"wid\":\"dc5417fed7b7104c7f49a36fbe900000\",\"descriptor\":\"Chusdae Nicole Escano (102822773)\"},{\"id\":\"102171441\",\"wid\":\"62925abb8868100fbf6cca019bf10000\",\"descriptor\":\"Christian Rasonable (102171441)\"},{\"id\":\"103494377\",\"wid\":\"682804d5336f100d95d942c98a5a0000\",\"descriptor\":\"Ellaine Mendoza (103494377)[C]\"},{\"id\":\"101966235\",\"wid\":\"684fd1ea04ce011712aae90f59d70000\",\"descriptor\":\"Sarah Faith Paragas (101966235)\"},{\"id\":\"102108390\",\"wid\":\"dc28d59c523f101064fa8fff34440000\",\"descriptor\":\"Pamela Frances Vallejos (102108390)\"},{\"id\":\"101545337\",\"wid\":\"055baaebfb7901c7d67d8bb1f5237c6f\",\"descriptor\":\"Jhon Mark Sansolis (101545337)\"},{\"id\":\"101985114\",\"wid\":\"58ad97fb38e6011fed3a98f974690000\",\"descriptor\":\"Den Margarett Mangulabnan (101985114)\"},{\"id\":\"103198795\",\"wid\":\"3d5c65b6b1d5102cd9cf689a6e200000\",\"descriptor\":\"Juliana Raquel Piojo (103198795)\"},{\"id\":\"102845364\",\"wid\":\"aa605e912aed1004fd1df5128abf0000\",\"descriptor\":\"Jarry Aballa (102845364)\"},{\"id\":\"182331\",\"wid\":\"9f196ba80a8701c5e90edbb905194f67\",\"descriptor\":\"Rochelle Lopez (182331)\"},{\"id\":\"102983342\",\"wid\":\"c29350da72a7100de06d5c56728d0000\",\"descriptor\":\"Aizie Joshua Lim (102983342)\"},{\"id\":\"102821048\",\"wid\":\"418881b01a09104bef3ef43606c60000\",\"descriptor\":\"PJ Bayaborda (102821048)\"},{\"id\":\"101626064\",\"wid\":\"6cd13a8a6010014a1d9de40ad80e3cd5\",\"descriptor\":\"Anne Dioquino (101626064)\"},{\"id\":\"103300452\",\"wid\":\"aa0bba3f9c65100d8746a7cbb1550000\",\"descriptor\":\"Jose Carlo Angelo Perez (103300452)\"},{\"id\":\"917011\",\"wid\":\"f6358e3b3d6d0197efc11ea60219b055\",\"descriptor\":\"Melbert Estrabela (917011)\"},{\"id\":\"102049290\",\"wid\":\"8248618ae6861019c4d54b5e6da60000\",\"descriptor\":\"Camille Xena Carpio (102049290)\"},{\"id\":\"103378039\",\"wid\":\"0250096828e41023f59112ee31760000\",\"descriptor\":\"Mark Lesther Legadia (103378039)\"},{\"id\":\"102195311\",\"wid\":\"de6d9763df87101fa38ad88ddaaa0000\",\"descriptor\":\"Cecilio Francisco Foronda Jr (102195311)\"},{\"id\":\"103368547\",\"wid\":\"7fe89a0f967f1021409b119883550000\",\"descriptor\":\"Renz Millan (103368547)\"},{\"id\":\"102893763\",\"wid\":\"3c2a7f0d649f1018f51a7a2f8a870000\",\"descriptor\":\"Lorena Woo (102893763)\"},{\"id\":\"139732\",\"wid\":\"60219339f7a0106474592101d723e225\",\"descriptor\":\"Cherry Gumban (139732)\"},{\"id\":\"103162010\",\"wid\":\"7e8bf299ebcc1021411f2c0c722d0000\",\"descriptor\":\"Maria Carmen Mira (103162010)\"},{\"id\":\"102838340\",\"wid\":\"6891fbcc491d10013d243dff96b90000\",\"descriptor\":\"Therese Llamado (102838340)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"102321056\",\"wid\":\"b0ca480fb0c4100e7c104b58c37c0000\",\"descriptor\":\"Joey Ariquez (102321056)\"},{\"id\":\"103362426\",\"wid\":\"f1da4c8dd6e8101fa75be07a0a700000\",\"descriptor\":\"Harmon Kidd Ramos (103362426)\"},{\"id\":\"102833950\",\"wid\":\"e4428a04636d1052a8c3de0f46b70000\",\"descriptor\":\"Maricar Laviste (102833950)\"},{\"id\":\"103269295\",\"wid\":\"23414dfc93861003be4533b986780000\",\"descriptor\":\"Jaysen Martir (103269295)\"},{\"id\":\"101940289\",\"wid\":\"40ccf68904aa010a8123db9d02650000\",\"descriptor\":\"Marichu Zeta (101940289)\"},{\"id\":\"103313176\",\"wid\":\"6dc75b23f6ce1010ab605899a5fb0000\",\"descriptor\":\"Frans Matthew Almada (103313176)\"},{\"id\":\"101444627\",\"wid\":\"1a9f5ff7b58201d024c89695d7214050\",\"descriptor\":\"Jove Ladera (101444627)\"},{\"id\":\"586043\",\"wid\":\"f6358e3b3d6d01a1998928120019b276\",\"descriptor\":\"Reynichin Barba (586043)\"},{\"id\":\"101486983\",\"wid\":\"862832a91037010835f87cde57374df0\",\"descriptor\":\"Angelo Gabriel Palpal-latoc (101486983)\"},{\"id\":\"103038461\",\"wid\":\"4820d1c25af01018a3e1c11867f10000\",\"descriptor\":\"Rein Valeriano (103038461)\"},{\"id\":\"102098906\",\"wid\":\"6fc3e993dca7100d0a81ffaa36710000\",\"descriptor\":\"April Bugarin (102098906)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102326590\",\"wid\":\"5bd46a8208a51010af5f4cbf9c6e0000\",\"descriptor\":\"Kyle Simon Bati (102326590)\"},{\"id\":\"103187816\",\"wid\":\"460bc17cac691029d4410b408a480000\",\"descriptor\":\"Jose Francisco Noche (103187816)\"},{\"id\":\"102460897\",\"wid\":\"1f69feb4b785102e6635676bd20f0000\",\"descriptor\":\"Vanissa Sabuya (102460897)\"},{\"id\":\"101987319\",\"wid\":\"e37be9c146f901212d04d847504e0000\",\"descriptor\":\"Nelma Gabrielle Binuya (101987319)\"},{\"id\":\"101971643\",\"wid\":\"0ffa6c5affa101198c28a1eaec630000\",\"descriptor\":\"Arran Rouye Jiao (101971643)\"},{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"102071704\",\"wid\":\"dfa67c5f3c561001f8841add01770000\",\"descriptor\":\"Marvylyn Padilla (102071704)\"},{\"id\":\"101509853\",\"wid\":\"28436e73f69801cdaa158bd949432823\",\"descriptor\":\"John Paul Bandong (101509853)\"},{\"id\":\"102932390\",\"wid\":\"f6e59476730d100379358f7ab9950000\",\"descriptor\":\"Jed Ferdiemar Jacinto (102932390)\"},{\"id\":\"101903705\",\"wid\":\"8319f765de010116b7bfbb3726370000\",\"descriptor\":\"Christa Joy Amor David (101903705)\"},{\"id\":\"102259246\",\"wid\":\"fd3ef5c942ab101fa0e6c35020aa0000\",\"descriptor\":\"Edriell Delorino (102259246)\"},{\"id\":\"101976015\",\"wid\":\"5ef22debf62a011ba3571e5c49f40000\",\"descriptor\":\"Haydee dela Cruz (101976015)\"},{\"id\":\"102095441\",\"wid\":\"8fe90fa65b82100bf2ea3ff18ca00000\",\"descriptor\":\"Rea Hagosojos (102095441)\"},{\"id\":\"103523876\",\"wid\":\"597f6e148014101849f7e8bb9e340000\",\"descriptor\":\"Mikaella Jayne Bagay (103523876)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"103172226\",\"wid\":\"aa40f5a49c9c101fc0703cd19ebe0000\",\"descriptor\":\"Jerome De Vega (103172226)\"},{\"id\":\"101050081\",\"wid\":\"53bf80cbf79c103379691234fa3d78e1\",\"descriptor\":\"Ray Vincent Morallos (101050081)\"},{\"id\":\"101640549\",\"wid\":\"22470f1f37f0010ff871d11d9e14c86c\",\"descriptor\":\"Lester Tungala (101640549)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"102932389\",\"wid\":\"bae06597128f10037919b0223e890000\",\"descriptor\":\"Arvin Santos (102932389)\"},{\"id\":\"102275960\",\"wid\":\"a971e0fcba8c102865c280ff1f3f0000\",\"descriptor\":\"Rayson Natividad (102275960)\"},{\"id\":\"103398192\",\"wid\":\"535f2a235b67102a1651fa705f750000\",\"descriptor\":\"Manuel Manalo (103398192)\"},{\"id\":\"103160280\",\"wid\":\"7e8bf299ebcc1020ee564f7ba8e30000\",\"descriptor\":\"Fey Andrea De Guzman (103160280)\"},{\"id\":\"101954581\",\"wid\":\"a0db739d3b360111daca488bbc760000\",\"descriptor\":\"Hazel Joy Jambaro (101954581)\"},{\"id\":\"100880459\",\"wid\":\"60219339f7a01064a36e514b202f2f81\",\"descriptor\":\"Krizz Anne Bulan (100880459)\"},{\"id\":\"102351579\",\"wid\":\"a4d1cfc6b457101b57ac7c7c795a0000\",\"descriptor\":\"Angel Aquino (102351579)\"},{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"101548763\",\"wid\":\"f32a760ddb0301bfb152a1182927b9ad\",\"descriptor\":\"Emma Dela Cruz (101548763)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349434\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/Customer-Service-Advisor---One-Makati-2026_R1682190\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/Customer-Service-Advisor---One-Makati-2026_R1682190\/apply\",\"job_requisition_id\":\"R1682190\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"stephanieanne.mariano@concentrix.com\"},\"first_name\":\"Stephanie Anne Mariano - Navera (101390631)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682190\",\"wid\":\"a4e7d20ee6a3103a6407e7a1a2e80000\",\"descriptor\":\"Customer Service Advisor - One Makati 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"709\",\"campaign_id\":\"21902\",\"campaign_title\":\"Advisor I, Customer Service R1683389\",\"campaign_type\":\"job_application\",\"job_title\":\"Eton\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Quezon City - Eton\",\"address\":\"PHL Quezon City - Eton\",\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1683389\",\"location\":\"Quezon Ave., National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.300+08:00\",\"created_at\":\"2025-12-19T02:31:27.556+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkwMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eton-Customer-Care-Specialist-iRecruit-Engage-2026_R1683389\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1100\",\"primary_location\":{\"id\":\"PH-QUE-ETONC-Y0\",\"wid\":\"b67da9176e3d1062f9e41210367fc31d\",\"descriptor\":\"PHL Quezon City - Eton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericcarl.abellana1@concentrix.com\"},\"first_name\":\"Abellana, Eric Carl\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102041857\",\"wid\":\"37361864065d101505f3ba088fdd0000\",\"descriptor\":\"Christee Anne Valenzuela (102041857)\"},{\"id\":\"182331\",\"wid\":\"9f196ba80a8701c5e90edbb905194f67\",\"descriptor\":\"Rochelle Lopez (182331)\"},{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"},{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"102117159\",\"wid\":\"97ce316084a21013f736580e96600000\",\"descriptor\":\"Jiemae Cejane (102117159)\"},{\"id\":\"102231129\",\"wid\":\"3f18747a40e6100ff2f2b377a3580000\",\"descriptor\":\"Alexis Laroa (102231129)\"},{\"id\":\"101832754\",\"wid\":\"9e0066dd1ceb013f25578cc2c21b95d1\",\"descriptor\":\"Kelsie Turgo (101832754)\"},{\"id\":\"102328845\",\"wid\":\"1cc09ca25f2e101226ca49dc788d0000\",\"descriptor\":\"Su Lobita\u00f1a (102328845)\"},{\"id\":\"101998561\",\"wid\":\"5717d3aba36e0102d74992baecd90000\",\"descriptor\":\"Gladys Alehli Butial (101998561)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"102215684\",\"wid\":\"85018d4cae2c1007bf1a2c82e0620000\",\"descriptor\":\"Roland Baldos (102215684)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"101896428\",\"wid\":\"772c02a6986a01bdde61ca7b29135fd9\",\"descriptor\":\"Grace Hannah Bernal (101896428)\"},{\"id\":\"102893763\",\"wid\":\"3c2a7f0d649f1018f51a7a2f8a870000\",\"descriptor\":\"Lorena Woo (102893763)\"},{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"},{\"id\":\"101754733\",\"wid\":\"6b1b277a403601354af38218d9251254\",\"descriptor\":\"Benjie Basa (101754733)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"102054520\",\"wid\":\"e9d0745bcc4c101ac9285fe430890000\",\"descriptor\":\"Jeanne Macapagal (102054520)\"},{\"id\":\"102020739\",\"wid\":\"4d19f6d3af4e010bbef3b80714ab0000\",\"descriptor\":\"Mica Mae Montalban (102020739)\"},{\"id\":\"102018126\",\"wid\":\"53033d314c8c010a3d5fdb6c491c0000\",\"descriptor\":\"Erick Joseph Conda (102018126)\"},{\"id\":\"102346629\",\"wid\":\"5ea36adbf97410192d4907802b760000\",\"descriptor\":\"Eric Carl Abellana (102346629)\"},{\"id\":\"103362426\",\"wid\":\"f1da4c8dd6e8101fa75be07a0a700000\",\"descriptor\":\"Harmon Kidd Ramos (103362426)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"101891620\",\"wid\":\"846959bbe714018f21d8b73e0511fde4\",\"descriptor\":\"Gerard Pecayo (101891620)\"},{\"id\":\"103286022\",\"wid\":\"72c00c10ab02100943644840d5ca0000\",\"descriptor\":\"Neil Robert Antonio (103286022)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"102070624\",\"wid\":\"07c8d662333d10019e1d30d769430000\",\"descriptor\":\"Ian Mojica (102070624)\"},{\"id\":\"103332376\",\"wid\":\"ee91c96424691016815286f2c0c30000\",\"descriptor\":\"Yana Payumo (103332376)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"101444627\",\"wid\":\"1a9f5ff7b58201d024c89695d7214050\",\"descriptor\":\"Jove Ladera (101444627)\"},{\"id\":\"101486983\",\"wid\":\"862832a91037010835f87cde57374df0\",\"descriptor\":\"Angelo Gabriel Palpal-latoc (101486983)\"},{\"id\":\"108039\",\"wid\":\"60219339f7a010647f83fc2f9ab1e396\",\"descriptor\":\"Janrafferty Alfonso (108039)\"},{\"id\":\"101891169\",\"wid\":\"0dc36b7670b20103117443680c9e0000\",\"descriptor\":\"Raquel Atienza (101891169)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"102934089\",\"wid\":\"d62536c434f8101748a6564876220000\",\"descriptor\":\"Catherine Joy Alarcon (102934089)\"},{\"id\":\"102333257\",\"wid\":\"2a0c0a26c4c51013fd10e5baadbd0000\",\"descriptor\":\"Kurt Melon Caterial (102333257)\"},{\"id\":\"102330233\",\"wid\":\"62c1084f87df1012844493dc26ba0000\",\"descriptor\":\"Wency Estolano (102330233)\"},{\"id\":\"102076261\",\"wid\":\"289ae086dbfe100400f4aff30ad30000\",\"descriptor\":\"Julius Cantillon (102076261)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"103029210\",\"wid\":\"8e214d67412710167921c33bf3f80000\",\"descriptor\":\"Mark Angel Del Rosario (103029210)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"102867690\",\"wid\":\"867cdbe61a32100ec83199ea9dbf0000\",\"descriptor\":\"Elle Antonio (102867690)\"},{\"id\":\"101987319\",\"wid\":\"e37be9c146f901212d04d847504e0000\",\"descriptor\":\"Nelma Gabrielle Binuya (101987319)\"},{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"101988568\",\"wid\":\"e37be9c146f901218d7774e7796e0000\",\"descriptor\":\"Joy Sioco (101988568)\"},{\"id\":\"102071704\",\"wid\":\"dfa67c5f3c561001f8841add01770000\",\"descriptor\":\"Marvylyn Padilla (102071704)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"101767992\",\"wid\":\"6a1455083e0801365be879bdfe1f17de\",\"descriptor\":\"Jomary Kheren Moreno (101767992)\"},{\"id\":\"102100493\",\"wid\":\"b0d922c9d8fb100dd4e6561d26cf0000\",\"descriptor\":\"Charlotte Anne Gayol (102100493)\"},{\"id\":\"995319\",\"wid\":\"f6358e3b3d6d0182556198ddfc18bb74\",\"descriptor\":\"Semeraflor Romeo (995319)\"},{\"id\":\"101647029\",\"wid\":\"6ef9768a77b501487dc536c1730e4528\",\"descriptor\":\"Marlon Andrew Ilustrisimo (101647029)\"},{\"id\":\"102001265\",\"wid\":\"8962dad7b3640103fa58640af9e60000\",\"descriptor\":\"Leslie Perez (102001265)\"},{\"id\":\"102070696\",\"wid\":\"401500d6105a1001a194280e9c120000\",\"descriptor\":\"Arita Faye Hubilla (102070696)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"101830859\",\"wid\":\"3ea0636ec5ba0107d9112969901aa130\",\"descriptor\":\"Christine Pilac (101830859)\"},{\"id\":\"102856930\",\"wid\":\"8ad28f685747100a2d6d9131cd590000\",\"descriptor\":\"Marigold Palomo (102856930)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"},{\"id\":\"103395723\",\"wid\":\"8efdff1f9ef11029831e201ec1140000\",\"descriptor\":\"Beverly Ann Oficiar (103395723)\"},{\"id\":\"101115461\",\"wid\":\"b0c928be7df801b1f18536ffc64a5c3c\",\"descriptor\":\"Jayvee Ian Petere (101115461)\"},{\"id\":\"101807780\",\"wid\":\"c23ea6cc7e8b01c6c48c5259fe06d526\",\"descriptor\":\"Kz Masayda (101807780)\"},{\"id\":\"103327287\",\"wid\":\"36653b26ff8e1014e86f3cac8bd40000\",\"descriptor\":\"Laurence Lynx Zapanta (103327287)[C]\"},{\"id\":\"102932389\",\"wid\":\"bae06597128f10037919b0223e890000\",\"descriptor\":\"Arvin Santos (102932389)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"103452429\",\"wid\":\"0393796b63e7103b9b5b784407320000\",\"descriptor\":\"Mark Ariel Damasole (103452429)[C]\"},{\"id\":\"102136921\",\"wid\":\"2d41b9e51cee101b4518457c89660000\",\"descriptor\":\"Nicole Arlegui (102136921)\"},{\"id\":\"102280656\",\"wid\":\"4b657d1e952e102aaa63f603e4020000\",\"descriptor\":\"Joann Dizon (102280656)\"},{\"id\":\"101093697\",\"wid\":\"bba7dac87c5f10587ff280fe09b2f9c3\",\"descriptor\":\"Kathleen Mae Urbano (101093697)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"103198845\",\"wid\":\"509863e9572b102cdcb157aba45e0000\",\"descriptor\":\"Whax Joaquin (103198845)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"102171441\",\"wid\":\"62925abb8868100fbf6cca019bf10000\",\"descriptor\":\"Christian Rasonable (102171441)\"},{\"id\":\"103488029\",\"wid\":\"ba36519dc2dc100b6ed224bbc5fc0000\",\"descriptor\":\"Carl Virdijo (103488029)\"},{\"id\":\"101966235\",\"wid\":\"684fd1ea04ce011712aae90f59d70000\",\"descriptor\":\"Sarah Faith Paragas (101966235)\"},{\"id\":\"103027654\",\"wid\":\"7239d93c230310162654c25d44ab0000\",\"descriptor\":\"Hazelyn Espedido (103027654)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349753\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eton-Customer-Care-Specialist-iRecruit-Engage-2026_R1683389\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eton-Customer-Care-Specialist-iRecruit-Engage-2026_R1683389\/apply\",\"job_requisition_id\":\"R1683389\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683389\",\"wid\":\"a8044f18b88f103b48c3524c87f40000\",\"descriptor\":\"Eton\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"710\",\"campaign_id\":\"21900\",\"campaign_title\":\"Advisor I, Customer Service R1683294\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Portuguese 2026\",\"street\":\"PHL Quezon City - E-Commerce Bldg 1, Ground Flr\",\"address\":\"PHL Quezon City - E-Commerce Bldg 1, Ground Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The position is the initial contact for consumer conversations feedback, issue resolution, records case information and data across multiple channels. This involves troubleshooting, researching solutions, and providing resolutions to Level 1 consumer problems. The Agent ensures proper consumer handling and escalation procedures while performing assigned functions according to process and standardized policies and procedures. The Agent is accountable for customer satisfaction by achieving certain prescribed, measurable performance goals on a daily basis. The agent will work an assigned shift, which may have varying start times.\",\"long_description\":null,\"ats_external_id\":\"R1683294\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-04T22:07:18.817+08:00\",\"created_at\":\"2025-12-19T02:31:27.107+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Portuguese-2026_R1683294\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-EASTW-03\",\"wid\":\"740544c0a47f010f3f25138f1f112a64\",\"descriptor\":\"PHL Quezon City - E-Commerce Bldg 1, Ground Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rosalie.bautista@concentrix.com\"},\"first_name\":\"Bautista, Rosalie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"216348\",\"wid\":\"9f196ba80a87014ba128530705195b8b\",\"descriptor\":\"Rosalie Bautista (216348)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370906\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Portuguese-2026_R1683294\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Portuguese-2026_R1683294\/apply\",\"job_requisition_id\":\"R1683294\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"markanthony.delapena@concentrix.com\"},\"first_name\":\"Mark Dela Pena (101884901)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683294\",\"wid\":\"a4e7d20ee6a3103b3c51a40ee68a0000\",\"descriptor\":\"Customer Service Advisor - Portuguese 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><\/p><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"711\",\"campaign_id\":\"21899\",\"campaign_title\":\"Advisor I, Customer Service R1683382\",\"campaign_type\":\"job_application\",\"job_title\":\"Clark\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Clark\",\"address\":\"PHL Clark\",\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"postal_code\":\"2009\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683382\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.247+08:00\",\"created_at\":\"2025-12-19T02:31:26.664+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Clark-Customer-Care-Specialist-iRecruit-Engage-2026_R1683382\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2009\",\"primary_location\":{\"id\":\"PH-PAM-GARCI-Y0\",\"wid\":\"b67da9176e3d1062f9e45025091dc385\",\"descriptor\":\"PHL Clark\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"102364267\",\"wid\":\"a243c0f16b3f10217fe1996c968e0000\",\"descriptor\":\"Jake Clark Tomagos (102364267)\"},{\"id\":\"102867690\",\"wid\":\"867cdbe61a32100ec83199ea9dbf0000\",\"descriptor\":\"Elle Antonio (102867690)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"102038523\",\"wid\":\"d9b5c6fe20d51013fdb8ad859ade0000\",\"descriptor\":\"Christhene Kate Pineda (102038523)\"},{\"id\":\"101622736\",\"wid\":\"3dc99dfe0b4b018a6dc786f7e00d1d77\",\"descriptor\":\"Jastro Jeremy Ocampo (101622736)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"},{\"id\":\"103352219\",\"wid\":\"22f8820a39fa101cdfbbb1dd52d30000\",\"descriptor\":\"Ronan Vonn Bustarde (103352219)\"},{\"id\":\"102202711\",\"wid\":\"948a35e6f492102447caa8644e450000\",\"descriptor\":\"Chantel Joie Salunga (102202711)\"},{\"id\":\"101115461\",\"wid\":\"b0c928be7df801b1f18536ffc64a5c3c\",\"descriptor\":\"Jayvee Ian Petere (101115461)\"},{\"id\":\"101622739\",\"wid\":\"6cd13a8a6010015076ed7907e10dfe6f\",\"descriptor\":\"Christopher Ian Tanglao (101622739)\"},{\"id\":\"452428\",\"wid\":\"60219339f7a0106476a3abbc9f177a3c\",\"descriptor\":\"Karen Joy Delos Santos (452428)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"103452429\",\"wid\":\"0393796b63e7103b9b5b784407320000\",\"descriptor\":\"Mark Ariel Damasole (103452429)[C]\"},{\"id\":\"101769777\",\"wid\":\"0393796b63e7103b9b217758069f0000\",\"descriptor\":\"Kenneth Roque (101769777)[C]\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"102026540\",\"wid\":\"019d7625ef50010e424040a4de0f0000\",\"descriptor\":\"Jhey Aggihao (102026540)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"103378715\",\"wid\":\"0250096828e410240632c76cdf410000\",\"descriptor\":\"Xzyr Acutan (103378715)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"103214218\",\"wid\":\"8b85fdf9ed8810320bc467c66fed0000\",\"descriptor\":\"Mark Jester Manarang (103214218)[C]\"},{\"id\":\"103311354\",\"wid\":\"900407345aee1010541152ffc90c0000\",\"descriptor\":\"Jalene Fabian (103311354)\"},{\"id\":\"103198845\",\"wid\":\"509863e9572b102cdcb157aba45e0000\",\"descriptor\":\"Whax Joaquin (103198845)\"},{\"id\":\"101479766\",\"wid\":\"aa753a2a4cb201c2bce3de12563384cf\",\"descriptor\":\"Alyssa Marie Reyes (101479766)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"101819081\",\"wid\":\"85392b25be10017936ddd1ddac15d91e\",\"descriptor\":\"Grace Obena (101819081)\"},{\"id\":\"102996598\",\"wid\":\"b4c8fd6e094910105589975382c90000\",\"descriptor\":\"Trishia Marie Capulong (102996598)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"101966235\",\"wid\":\"684fd1ea04ce011712aae90f59d70000\",\"descriptor\":\"Sarah Faith Paragas (101966235)\"},{\"id\":\"102108390\",\"wid\":\"dc28d59c523f101064fa8fff34440000\",\"descriptor\":\"Pamela Frances Vallejos (102108390)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349762\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Clark-Customer-Care-Specialist-iRecruit-Engage-2026_R1683382\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Clark-Customer-Care-Specialist-iRecruit-Engage-2026_R1683382\/apply\",\"job_requisition_id\":\"R1683382\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683382\",\"wid\":\"a4e7d20ee6a3103b4842f89d82780000\",\"descriptor\":\"Clark\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"712\",\"campaign_id\":\"21898\",\"campaign_title\":\"Advisor I, Customer Service R1682810\",\"campaign_type\":\"job_application\",\"job_title\":\"ALABANG ARP TALKPUSH 2026\",\"street\":\"PHL Muntinlupa - Alabang 4\",\"address\":\"PHL Muntinlupa - Alabang 4\",\"city\":\"City of Muntinlupa\",\"state\":null,\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1682810\",\"location\":\"City of Muntinlupa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.220+08:00\",\"created_at\":\"2025-12-19T02:31:26.652+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/ALABANG-ARP-TALKPUSH-2026_R1682810\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"City of Muntinlupa\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y3\",\"wid\":\"b67da9176e3d1062f9e39b65ec2cc25b\",\"descriptor\":\"PHL Muntinlupa - Alabang 4\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101947530\",\"wid\":\"fa646a670f5d010e1a1a6921b3210000\",\"descriptor\":\"Joma Busa (101947530)\"},{\"id\":\"101975076\",\"wid\":\"956ddb51dd32011b27a99d21c2420000\",\"descriptor\":\"Mavelle Zarina Branda (101975076)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"101514379\",\"wid\":\"91ee7b747daa0138b59656c81e2d5b8c\",\"descriptor\":\"Ma. Angelica Urgelles (101514379)\"},{\"id\":\"100880459\",\"wid\":\"60219339f7a01064a36e514b202f2f81\",\"descriptor\":\"Krizz Anne Bulan (100880459)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350641\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/ALABANG-ARP-TALKPUSH-2026_R1682810\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/ALABANG-ARP-TALKPUSH-2026_R1682810\/apply\",\"job_requisition_id\":\"R1682810\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682810\",\"wid\":\"a4e7d20ee6a3103afb7ebfb791910000\",\"descriptor\":\"ALABANG ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"713\",\"campaign_id\":\"21897\",\"campaign_title\":\"Advisor I, Customer Service R1683384\",\"campaign_type\":\"job_application\",\"job_title\":\"Davao\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Davao City\",\"address\":\"PHL Davao City\",\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>\u2022 <span> <u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683384\",\"location\":\"Bajada Davao City, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.198+08:00\",\"created_at\":\"2025-12-19T02:31:26.466+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Davao-Customer-Care-Specialist-iRecruit-Engage-2026_R1683384\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"PH-DAV-ABREE-Y0\",\"wid\":\"b67da9176e3d1062f9e3f39a885fc2f0\",\"descriptor\":\"PHL Davao City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349752\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Davao-Customer-Care-Specialist-iRecruit-Engage-2026_R1683384\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Davao-Customer-Care-Specialist-iRecruit-Engage-2026_R1683384\/apply\",\"job_requisition_id\":\"R1683384\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683384\",\"wid\":\"a8044f18b88f103b487a044757e80000\",\"descriptor\":\"R1683384 Davao\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"acd964ad6d47101bd02ad5eb88a20003\",\"address\":\"alexiakaye.racho@concentrix.com\"},\"last_name\":\"Racho\",\"first_name\":\"Alexia Kaye\"},{\"email\":{\"wid\":\"db0bffd68c23013380a63a87d419db01\",\"address\":\"aprilyn.alinsod@concentrix.com\"},\"last_name\":\"Alinsod\",\"first_name\":\"Aprilyn\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"a221dabc1460100c21dda03ffc580005\",\"address\":\"chzarina.cleofe@concentrix.com\"},\"last_name\":\"Cleofe\",\"first_name\":\"Chzarina\"},{\"email\":{\"wid\":\"853d35ea8a7f10053a3314a1bbd20003\",\"address\":\"clarencejessicamarie.embrado@concentrix.com\"},\"last_name\":\"Embrado\",\"first_name\":\"Clarence Jessica Marie\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"07f5b7148aed01b47900f500d126384e\",\"address\":\"jovelyn.ladera@concentrix.com\"},\"last_name\":\"Ladera\",\"first_name\":\"Jove\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"e037abba50d5018ea4ef2e50e716c4cf\",\"address\":\"luckylyn.tubera@concentrix.com\"},\"last_name\":\"Tubera\",\"first_name\":\"Lucky Lyn\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"f17b87484000101890d6f2964aad0003\",\"address\":\"thealine.licay@concentrix.com\"},\"last_name\":\"Licay\",\"first_name\":\"Thealine\"},{\"email\":{\"wid\":\"fea03cd57528102cea3f20068adc0001\",\"address\":\"justin.joaquin@concentrix.com\"},\"last_name\":\"Joaquin\",\"first_name\":\"Whax\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><span><u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"714\",\"campaign_id\":\"21895\",\"campaign_title\":\"Advisor I, Customer Service R1667178\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Laguna 2026\",\"street\":\"PHL Laguna\",\"address\":\"PHL Laguna\",\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1667178\",\"location\":\"Santa Rosa Laguna, Laguna\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.155+08:00\",\"created_at\":\"2025-12-19T02:31:25.806+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Customer-Service-Advisor---Laguna-2026_R1667178\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4026\",\"primary_location\":{\"id\":\"PH-SAN-ESERV-Y0\",\"wid\":\"b67da9176e3d1062f9e397afc1a3c254\",\"descriptor\":\"PHL Laguna\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"catherinejoy.alarcon@concentrix.com\"},\"first_name\":\"Alarcon, Catherine Joy\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101975076\",\"wid\":\"956ddb51dd32011b27a99d21c2420000\",\"descriptor\":\"Mavelle Zarina Branda (101975076)\"},{\"id\":\"102993545\",\"wid\":\"05f4e94c12f61010028b3b74e3210000\",\"descriptor\":\"Julia Cobelle Jimenez (102993545)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"102932389\",\"wid\":\"bae06597128f10037919b0223e890000\",\"descriptor\":\"Arvin Santos (102932389)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"101166505\",\"wid\":\"f8a294dfc0f310953cf6bbcde938c346\",\"descriptor\":\"Anna Rose Benitez (101166505)\"},{\"id\":\"102018127\",\"wid\":\"d1f6510f7c22010a3e2381d9e8290000\",\"descriptor\":\"Charisma Reyes (102018127)\"},{\"id\":\"102312283\",\"wid\":\"183246ff48ff100a84e1229c50d70000\",\"descriptor\":\"Jonalyn Quisora (102312283)\"},{\"id\":\"101774740\",\"wid\":\"aca61f053dfc01899b5a5a0e3601b28a\",\"descriptor\":\"Camille Mahan (101774740)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"100770077\",\"wid\":\"60219339f7a01064aa6fdcc3d725cacc\",\"descriptor\":\"Jade Cadisal (100770077)\"},{\"id\":\"103356034\",\"wid\":\"22f8820a39fa101dc994741d2d530000\",\"descriptor\":\"Olima Delson (103356034)\"},{\"id\":\"102464965\",\"wid\":\"a1600f3e36da10313963254abf510000\",\"descriptor\":\"Hope Milky Cayao (102464965)\"},{\"id\":\"101674863\",\"wid\":\"75b4adf80d1301bcb42ba82d8f21e3d1\",\"descriptor\":\"Alizza Lozada (101674863)\"},{\"id\":\"103010723\",\"wid\":\"ff3305a06ed61013139d39ec0ff80000\",\"descriptor\":\"Kristina Villanueva (103010723)\"},{\"id\":\"103293943\",\"wid\":\"1fe88c0a6fbc100b74b793f48a9b0000\",\"descriptor\":\"Nerf Vein Detecio (103293943)\"},{\"id\":\"102934089\",\"wid\":\"d62536c434f8101748a6564876220000\",\"descriptor\":\"Catherine Joy Alarcon (102934089)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355679\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Customer-Service-Advisor---Laguna-2026_R1667178\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Customer-Service-Advisor---Laguna-2026_R1667178\/apply\",\"job_requisition_id\":\"R1667178\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"astrudcamille.marbella@concentrix.com\"},\"first_name\":\"Astrud Camille Marbella (100516255)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667178\",\"wid\":\"9e0ce9724b6b102b9d46223e90010000\",\"descriptor\":\"Customer Service Advisor - Laguna 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"715\",\"campaign_id\":\"21891\",\"campaign_title\":\"Advisor I, Customer Service R1667860\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Baguio 2026\",\"street\":\"PHL Baguio City - TechnoHub B\",\"address\":\"PHL Baguio City - TechnoHub B\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1667860\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.101+08:00\",\"created_at\":\"2025-12-19T02:31:25.338+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Talent-Connect---Baguio-2026_R1667860-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"danbrian.arenas@concentrix.com\"},\"first_name\":\"Arenas, Dan Brian\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101622736\",\"wid\":\"3dc99dfe0b4b018a6dc786f7e00d1d77\",\"descriptor\":\"Jastro Jeremy Ocampo (101622736)\"},{\"id\":\"102898122\",\"wid\":\"cb13f0e00af9100e5be3e90806600000\",\"descriptor\":\"Ehelziah Jane Manantan (102898122)\"},{\"id\":\"102202711\",\"wid\":\"948a35e6f492102447caa8644e450000\",\"descriptor\":\"Chantel Joie Salunga (102202711)\"},{\"id\":\"103368547\",\"wid\":\"7fe89a0f967f1021409b119883550000\",\"descriptor\":\"Renz Millan (103368547)\"},{\"id\":\"102123525\",\"wid\":\"b921bc1baa7010163b477be4674f0000\",\"descriptor\":\"Dan Brian Arenas (102123525)\"},{\"id\":\"103246701\",\"wid\":\"22db0411418610389c3b72908e530000\",\"descriptor\":\"Rhea Sharmaine Dionisio (103246701)\"},{\"id\":\"103316249\",\"wid\":\"8759a3d469e01011e0084d292e3f0000\",\"descriptor\":\"Jerusalem Viernes (103316249)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"102302560\",\"wid\":\"20db337f11d11006392ada1061fd0000\",\"descriptor\":\"Zhen Timbreza (102302560)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350755\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Talent-Connect---Baguio-2026_R1667860-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Talent-Connect---Baguio-2026_R1667860-1\/apply\",\"job_requisition_id\":\"R1667860\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"maureen.adona@concentrix.com\"},\"first_name\":\"Maureen Abinan (574925)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1667860\",\"wid\":\"9e0ce9724b6b102c2df82f28a1290000\",\"descriptor\":\"Talent Connect - Baguio 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"716\",\"campaign_id\":\"21890\",\"campaign_title\":\"Advisor I, Customer Service R1667863\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Cebu IT Park 2026\",\"street\":\"PHL Cebu City - The Link\",\"address\":\"PHL Cebu City - The Link\",\"city\":\"Cebu City\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667863\",\"location\":\"Cebu City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.077+08:00\",\"created_at\":\"2025-12-19T02:31:25.320+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect---Cebu-IT-Park-2026_R1667863\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cebu City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-LINKG-Y0\",\"wid\":\"b67da9176e3d1062f9e3f6ffe21dc2f5\",\"descriptor\":\"PHL Cebu City - The Link\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericcarl.abellana1@concentrix.com\"},\"first_name\":\"Abellana, Eric Carl\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101478782\",\"wid\":\"cf0bf17457300178358a4e080033ee7e\",\"descriptor\":\"Miguel Wilfredo Jovero (101478782)\"},{\"id\":\"101433622\",\"wid\":\"abe1d52b0bdc01596acc3664921ccc79\",\"descriptor\":\"Morielle Barquero (101433622)\"},{\"id\":\"102346629\",\"wid\":\"5ea36adbf97410192d4907802b760000\",\"descriptor\":\"Eric Carl Abellana (102346629)\"},{\"id\":\"100790659\",\"wid\":\"60219339f7a01064a5ad0cb5a5742cde\",\"descriptor\":\"Angelique Rose Mangubat (100790659)\"},{\"id\":\"102032616\",\"wid\":\"a6c6b7ef2b420110ec4eb8d989da0000\",\"descriptor\":\"Marie Danielle Dela Cruz (102032616)\"},{\"id\":\"102328845\",\"wid\":\"1cc09ca25f2e101226ca49dc788d0000\",\"descriptor\":\"Su Lobita\u00f1a (102328845)\"},{\"id\":\"102036868\",\"wid\":\"6d16de0b3a4b0112d26d1a72281f0000\",\"descriptor\":\"Reymart De la torre (102036868)\"},{\"id\":\"101244807\",\"wid\":\"84ef38693cf301977ae513eb7529b605\",\"descriptor\":\"Khaye Perales (101244807)\"},{\"id\":\"102896327\",\"wid\":\"1af7455ef1d910197d17f23d21b70000\",\"descriptor\":\"Erika Mae Pekit-pekit (102896327)\"},{\"id\":\"102328212\",\"wid\":\"c288cd88a7fa1011e05a54eacfa70000\",\"descriptor\":\"Gwen Claudette Delgado (102328212)\"},{\"id\":\"101344505\",\"wid\":\"d68fbb48badb01a86a58ea2e031bd0a2\",\"descriptor\":\"Chenee Faye Osabel (101344505)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"100707675\",\"wid\":\"60219339f7a01064a59fe7dd2c76ed47\",\"descriptor\":\"Blanch Villordon (100707675)\"},{\"id\":\"101994547\",\"wid\":\"83e0950206e8012443353406e0a60000\",\"descriptor\":\"Roger Angelo Lansa (101994547)\"},{\"id\":\"101826897\",\"wid\":\"2a3dc7769cc401eaf628aa827117c8a2\",\"descriptor\":\"Ron Babatuan (101826897)\"},{\"id\":\"102028539\",\"wid\":\"4be2fdb49cb6010f9e32de2399560000\",\"descriptor\":\"Jewelshane Sibulan (102028539)\"},{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351030\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect---Cebu-IT-Park-2026_R1667863\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect---Cebu-IT-Park-2026_R1667863\/apply\",\"job_requisition_id\":\"R1667863\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"domz.ocale@concentrix.com\"},\"first_name\":\"Domz Ocale (163323)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667863\",\"wid\":\"9e0ce9724b6b102c2eb36ad24c4d0001\",\"descriptor\":\"Talent Connect - Cebu IT Park 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"717\",\"campaign_id\":\"21888\",\"campaign_title\":\"Advisor I, Customer Service R1667989\",\"campaign_type\":\"job_application\",\"job_title\":\"Cyberwest iRecruit Engage 2025\",\"street\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\",\"address\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667989\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.055+08:00\",\"created_at\":\"2025-12-19T02:31:24.448+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Cyberwest-iRecruit-Engage-2025_R1667989\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-SMCYB-04\",\"wid\":\"740544c0a47f01c1c6305a8f1f110665\",\"descriptor\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Operations Reporting\",\"wid\":\"e839f21b1ce101e8ddd92884da06017b\",\"descriptor\":\"Operations Reporting\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340844\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Cyberwest-iRecruit-Engage-2025_R1667989\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Cyberwest-iRecruit-Engage-2025_R1667989\/apply\",\"job_requisition_id\":\"R1667989\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667989\",\"wid\":\"9e0ce9724b6b102c45a704650c890000\",\"descriptor\":\"R1667989 Cyberwest iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"9a0cfa9df8e5101fba2b364c96fc0001\",\"address\":\"ceciliofrancisco.forondajr@concentrix.com\"},\"last_name\":\"Foronda Jr\",\"first_name\":\"Cecilio Francisco\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"4680206e1fb11016635d9787f4010000\",\"address\":\"hazelyn.espedido@concentrix.com\"},\"last_name\":\"Espedido\",\"first_name\":\"Hazelyn\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"7d9ace39de0010107e42f01b3dc90001\",\"address\":\"pamelafrances.vallejos@concentrix.com\"},\"last_name\":\"Vallejos\",\"first_name\":\"Pamela Frances\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"0ace91a16816018bac67521bdd1b2fd4\",\"address\":\"rochelle.lopez@concentrix.com\"},\"last_name\":\"Lopez\",\"first_name\":\"Rochelle\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"718\",\"campaign_id\":\"21887\",\"campaign_title\":\"Advisor I, Customer Service R1667861\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Bridgetowne 2026\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1667861\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.030+08:00\",\"created_at\":\"2025-12-19T02:31:24.398+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Bridgetowne-2026_R1667861\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"neilrobert.antonio@concentrix.com\"},\"first_name\":\"Antonio, Neil Robert\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101950110\",\"wid\":\"0143c866a118010fbaadac1d65f20000\",\"descriptor\":\"Eminette Kyle Reminajes - Velasquez (101950110)\"},{\"id\":\"101478782\",\"wid\":\"cf0bf17457300178358a4e080033ee7e\",\"descriptor\":\"Miguel Wilfredo Jovero (101478782)\"},{\"id\":\"101440300\",\"wid\":\"975f13d37a8901adac116dd1c31f3dd7\",\"descriptor\":\"Jett Florian Valleramos (101440300)\"},{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"103029210\",\"wid\":\"8e214d67412710167921c33bf3f80000\",\"descriptor\":\"Mark Angel Del Rosario (103029210)\"},{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"102073908\",\"wid\":\"6903affddc6b10032c73fa12ded90000\",\"descriptor\":\"Vilma San Luis (102073908)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"101903705\",\"wid\":\"8319f765de010116b7bfbb3726370000\",\"descriptor\":\"Christa Joy Amor David (101903705)\"},{\"id\":\"102096662\",\"wid\":\"f3587d7d0417100c418b3d17a4620000\",\"descriptor\":\"Maria Anna Nagales (102096662)\"},{\"id\":\"103378039\",\"wid\":\"0250096828e41023f59112ee31760000\",\"descriptor\":\"Mark Lesther Legadia (103378039)\"},{\"id\":\"102856930\",\"wid\":\"8ad28f685747100a2d6d9131cd590000\",\"descriptor\":\"Marigold Palomo (102856930)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"102195311\",\"wid\":\"de6d9763df87101fa38ad88ddaaa0000\",\"descriptor\":\"Cecilio Francisco Foronda Jr (102195311)\"},{\"id\":\"101368380\",\"wid\":\"d4bb871ccbd901255a4979324335ed5d\",\"descriptor\":\"Jhen Tubig (101368380)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"102050714\",\"wid\":\"daa71ab27ef4101900a5f68f1cf70000\",\"descriptor\":\"Jenelyn Fernandez (102050714)\"},{\"id\":\"103362426\",\"wid\":\"f1da4c8dd6e8101fa75be07a0a700000\",\"descriptor\":\"Harmon Kidd Ramos (103362426)\"},{\"id\":\"101552753\",\"wid\":\"dfcf7e8fd8190123ae446e8a6d29c3b2\",\"descriptor\":\"MM Masongsong (101552753)\"},{\"id\":\"103286022\",\"wid\":\"72c00c10ab02100943644840d5ca0000\",\"descriptor\":\"Neil Robert Antonio (103286022)\"},{\"id\":\"101503499\",\"wid\":\"1f436bb147a3010e3e44d224f33feb31\",\"descriptor\":\"Krish Cornelio (101503499)\"},{\"id\":\"101581451\",\"wid\":\"ba00b1ca16300194fc330c9b680a6057\",\"descriptor\":\"Barbie Pardinez (101581451)\"},{\"id\":\"103356034\",\"wid\":\"22f8820a39fa101dc994741d2d530000\",\"descriptor\":\"Olima Delson (103356034)\"},{\"id\":\"101339159\",\"wid\":\"6fea8e1edbd30121e372b01c1a20c0b0\",\"descriptor\":\"Paulo Zenarosa (101339159)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"102051129\",\"wid\":\"8a0c56c1c7a8101a595b7824e0000000\",\"descriptor\":\"Jennifer Tajada (102051129)\"},{\"id\":\"103466579\",\"wid\":\"09abeaf7f7e61000b83b768cd22d0000\",\"descriptor\":\"Maezy Garin (103466579)\"},{\"id\":\"102108390\",\"wid\":\"dc28d59c523f101064fa8fff34440000\",\"descriptor\":\"Pamela Frances Vallejos (102108390)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349683\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Bridgetowne-2026_R1667861\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Bridgetowne-2026_R1667861\/apply\",\"job_requisition_id\":\"R1667861\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"maryjay.yu@concentrix.com\"},\"first_name\":\"Mary Jay Yu (1087765)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667861\",\"wid\":\"9e0ce9724b6b102c2e1970f9a7d80000\",\"descriptor\":\"Talent Connect - Bridgetowne 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"719\",\"campaign_id\":\"21886\",\"campaign_title\":\"Advisor II, Customer Service R1667176\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - MOA 2026\",\"street\":\"PHL Pasay City - MOA\",\"address\":\"PHL Pasay City - MOA\",\"city\":\"Pasay City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1300\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667176\",\"location\":\"Pasay City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.004+08:00\",\"created_at\":\"2025-12-19T02:31:24.270+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---MOA-2026_R1667176\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pasay City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1300\",\"primary_location\":{\"id\":\"PH-PAS-BAYSH-Y0\",\"wid\":\"b67da9176e3d1062f9e44c62002cc37e\",\"descriptor\":\"PHL Pasay City - MOA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102978406\",\"wid\":\"393c0b56506f101fe61a42d11df30000\",\"descriptor\":\"Andrew Marzan (102978406)\"},{\"id\":\"102137809\",\"wid\":\"cc00bfeeecfa101b6e734475e3260000\",\"descriptor\":\"Shane Sisante (102137809)\"},{\"id\":\"101533039\",\"wid\":\"7e0ecf792b280193029b548f751b181b\",\"descriptor\":\"Chie Roberto (101533039)\"},{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"101166505\",\"wid\":\"f8a294dfc0f310953cf6bbcde938c346\",\"descriptor\":\"Anna Rose Benitez (101166505)\"},{\"id\":\"102326590\",\"wid\":\"5bd46a8208a51010af5f4cbf9c6e0000\",\"descriptor\":\"Kyle Simon Bati (102326590)\"},{\"id\":\"101949544\",\"wid\":\"2ba3167769ff010ed7c59e3901de0000\",\"descriptor\":\"Karen Velasquez (101949544)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"102826991\",\"wid\":\"a5211ff2cb70104ea861b2d5b3d10000\",\"descriptor\":\"Kathryn Eunice Boseta (102826991)\"},{\"id\":\"100829049\",\"wid\":\"60219339f7a01064adfacfad5bf9e250\",\"descriptor\":\"MC Valenciano (100829049)\"},{\"id\":\"101320691\",\"wid\":\"891ff766478f01d3917c3b88aa1a67f1\",\"descriptor\":\"Rubirosa Carmona (101320691)\"},{\"id\":\"101345547\",\"wid\":\"132e84cf16c7014d345c40e09d257d93\",\"descriptor\":\"KC Castillo (101345547)\"},{\"id\":\"102215684\",\"wid\":\"85018d4cae2c1007bf1a2c82e0620000\",\"descriptor\":\"Roland Baldos (102215684)\"},{\"id\":\"100662750\",\"wid\":\"60219339f7a010649da33edbb4d74944\",\"descriptor\":\"Malcom Pamaran (100662750)\"},{\"id\":\"102468966\",\"wid\":\"4ac901792c9710344eb2234a961f0000\",\"descriptor\":\"Valerie Pactoloren (102468966)\"},{\"id\":\"103308043\",\"wid\":\"c5958d2b0a39100fa88e2680188c0000\",\"descriptor\":\"Bess Francisco (103308043)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"102987808\",\"wid\":\"f8662a2a5d4d100e7bfebe8db8790000\",\"descriptor\":\"Jamila Mae Siaron (102987808)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"102127375\",\"wid\":\"2a5fb6052b681017789227ee61f20000\",\"descriptor\":\"Jilliane Sofia Castor (102127375)\"},{\"id\":\"102134379\",\"wid\":\"2d41b9e51cee101a8ecd5eb3d7710000\",\"descriptor\":\"Maila Guzman (102134379)\"},{\"id\":\"103286022\",\"wid\":\"72c00c10ab02100943644840d5ca0000\",\"descriptor\":\"Neil Robert Antonio (103286022)\"},{\"id\":\"100810799\",\"wid\":\"60219339f7a01064a5afc1ac1c43388e\",\"descriptor\":\"Crispina Castino (100810799)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"100880459\",\"wid\":\"60219339f7a01064a36e514b202f2f81\",\"descriptor\":\"Krizz Anne Bulan (100880459)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Mae Santiago (019102)\"},{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"101549422\",\"wid\":\"c8e89114865901ffa96ad691492797a8\",\"descriptor\":\"Jainess Lei Claro (101549422)\"},{\"id\":\"102111435\",\"wid\":\"1877460eea961011e468d2ba16400000\",\"descriptor\":\"Fiona Clarisse Brillantes (102111435)\"},{\"id\":\"103038461\",\"wid\":\"4820d1c25af01018a3e1c11867f10000\",\"descriptor\":\"Rein Valeriano (103038461)\"},{\"id\":\"103383486\",\"wid\":\"e4c099c2115f102592cb72f3732a0000\",\"descriptor\":\"Babyjoy Acam (103383486)\"},{\"id\":\"101966235\",\"wid\":\"684fd1ea04ce011712aae90f59d70000\",\"descriptor\":\"Sarah Faith Paragas (101966235)\"},{\"id\":\"101985114\",\"wid\":\"58ad97fb38e6011fed3a98f974690000\",\"descriptor\":\"Den Margarett Mangulabnan (101985114)\"},{\"id\":\"101896774\",\"wid\":\"de024fe268a3017eb5b2f64bc7139e29\",\"descriptor\":\"Liza Agacer (101896774)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350258\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---MOA-2026_R1667176\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---MOA-2026_R1667176\/apply\",\"job_requisition_id\":\"R1667176\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"michelleanne.alvarez@concentrix.com\"},\"first_name\":\"Michelle Anne Alvarez (100465469)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667176\",\"wid\":\"9e0ce9724b6b102b9d13e8f292700001\",\"descriptor\":\"Customer Service Advisor - MOA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"720\",\"campaign_id\":\"21885\",\"campaign_title\":\"Advisor I, Customer Service R1670746\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist\",\"street\":\"AUS Work-at-Home Western Australia\",\"address\":\"AUS Work-at-Home Western Australia\",\"city\":\"Western Australia\",\"state\":\"Western Australia\",\"postal_code\":\"4069\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"Join a respected Federal Government department that plays a key role in shaping Australia\u2019s financial wellbeing.\",\"long_description\":\"<p><span>Join a respected Federal Government department that plays a key role in shaping Australia\u2019s financial wellbeing.<\/span><\/p><p><\/p><p><b>Customer Service Specialist<\/b><\/p><p><\/p><div><p><b>100% Work From Home | Permanent Full-Time<\/b><\/p><\/div><p><b><i>Comfortable with people. At ease with money. Monday to Friday, from home.<\/i><\/b><\/p><p>This role is a great fit if you\u2019ve got solid work experience behind you and you\u2019re comfortable having conversations about money. You don\u2019t need a contact centre background - just a track record of showing up, following process, and handling whatever comes your way with a level head.<\/p><p><\/p><p>If you\u2019ve come from banking, insurance, accounting, retail finance, government, or any customer-facing role where accuracy and doing right by people mattered - we\u2019d love to hear from you.<\/p><p><\/p><div><p>You\u2019ll be supporting Australians with financial and government enquiries on a busy inbound queue, working within clear scripts and compliance guidelines. The calls vary - some straightforward, some sensitive - but the expectation is the same: accurate, empathetic, professional, every time.<\/p><p><\/p><\/div><h2>What You\u2019ll Be Doing<\/h2><ul><li>High-volume inbound calls - financial and government matters<\/li><li>Strict script and compliance adherence<\/li><li>Applying financial literacy to guide customers clearly and accurately<\/li><li>Maintaining professionalism across a range of conversation types<\/li><\/ul><div><p><\/p><\/div><h2>The Details<\/h2><ul><li>&#x1f4b0;\u00a0 $26.70\/hr &#43; Super &#43; Incentives - with pay increases as you expand across business lines<\/li><li>&#x1f3e0;\u00a0 100% permanent Work From Home<\/li><li>&#x1f4c5;\u00a0 Monday\u2013Friday only | 7.6hr shifts with rotating start times between<b><span>\u00a0<\/span>7am\u201312pm AEST<\/b><\/li><li>&#x1f5a5;\ufe0f\u00a0 Equipment provided (<b>Perth CBD collection required<\/b>)<\/li><li>&#x1f4cb;\u00a0 Multiple intake dates across June and July 2026 - apply early, security clearance can take up to a month once submitted<\/li><\/ul><div><p><\/p><\/div><h2>What You Bring<\/h2><ul><li>Professional experience in a role where accuracy, compliance, or financial concepts mattered<\/li><li>Comfort working within scripted, process-driven environments<\/li><li>A solid grasp of financial concepts - numbers shouldn\u2019t faze you<\/li><li>Strong communication, composure, and attention to detail<\/li><li>Reliable home internet (min. 50Mbps\u2193 \/ 20Mbps\u2191) and a private workspace<\/li><\/ul><div><p><\/p><\/div><h2>Requirements<\/h2><div><p><b>Australian Citizenship required<\/b>\u00a0 |\u00a0 Within 50km of Perth CBD\u00a0 |\u00a0 Police and Government Security checks<\/p><p><\/p><\/div><h2>Why Concentrix<\/h2><p>Concentrix is a global leader in customer experience with long-standing client partnerships. This isn\u2019t just a stable role - it\u2019s work that makes a real difference. Every call supports Australians accessing essential services, and your contribution is seen and valued from day one.<\/p><ul><li>&#x1f4bc;\u00a0 Career growth based on passion and aptitude - clear pathways, real stretch opportunities<\/li><li>&#x1f4da;\u00a0 20,000&#43; LinkedIn Learning courses, all access, plus Concentrix University<\/li><li>\u2764\ufe0f\u00a0 24\/7 wellbeing support via Sonder - physical health, mental wellbeing, safety, and personal needs<\/li><li>&#x1f31f;\u00a0 Empathetic, accessible leaders invested in your success - removing barriers, not adding them<\/li><li>&#x1f3c6;\u00a0 Incentives, bonuses, and everyday recognition - your contribution is seen and valued<\/li><li>&#x1f680;\u00a0 Confident from day one with thorough onboarding and support that keeps going<\/li><\/ul><p><\/p><div><p><b>If structure is your strength and finance is your language - apply now.<\/b><\/p><\/div><p><i>*Applicants must be 18&#43;, hold Australian Citizenship, and be able to complete all required Police and Government Security checks.<\/i><\/p>\",\"ats_external_id\":\"R1670746\",\"location\":\"Western Australia, Western Australia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.981+08:00\",\"created_at\":\"2025-12-19T02:31:24.091+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Work-at-Home-Western-Australia\/Customer-Service-Specialist_R1670746-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01e8b8c9c676c10f7038\",\"descriptor\":\"Concentrix Services Pty Ltd\",\"reference_id\":\"ICNAU\",\"organization_reference_id\":\"ICNAU\"},\"location\":{\"city\":\"Western Australia\",\"state\":\"Western Australia\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"4069\",\"primary_location\":{\"id\":\"AU-WAH-WESTE-00\",\"wid\":\"0e05d796c38c01a75ad7487b2f6b8eec\",\"descriptor\":\"AUS Work-at-Home Western Australia\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kayla.crawford@concentrix.com\"},\"first_name\":\"Crawford, Kayla\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103253059\",\"wid\":\"4c8bb9cb1963103ab2104bdbdb020000\",\"descriptor\":\"Danielle Wilson (103253059)\"},{\"id\":\"102882049\",\"wid\":\"00b1c696d4fc101528e669bd83a70000\",\"descriptor\":\"Demi Jones (102882049)\"},{\"id\":\"102216636\",\"wid\":\"52a45cc5a0991008447c36a58ee10000\",\"descriptor\":\"Emily Richardson-Dowell (102216636)\"},{\"id\":\"103250012\",\"wid\":\"8397fac164fa103e03a55f7617f00000\",\"descriptor\":\"Abigail Williams (103250012)\"},{\"id\":\"103166928\",\"wid\":\"5b25cd47ceb7102301b6eab2c8d30000\",\"descriptor\":\"Kayla Crawford (103166928)\"},{\"id\":\"102190229\",\"wid\":\"6173c0388327101cd00c03c4f3ca0000\",\"descriptor\":\"Kumud Kapur (102190229)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370249\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Work-at-Home-Western-Australia\/Customer-Service-Specialist_R1670746-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Work-at-Home-Western-Australia\/Customer-Service-Specialist_R1670746-1\/apply\",\"job_requisition_id\":\"R1670746\"}],\"organizations\":[{\"wid\":\"740544c0a47f01e8b8c9c676c10f7038\",\"descriptor\":\"Concentrix Services Pty Ltd\",\"reference_id\":\"ICNAU\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNAU\"},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"neil.duyvestyn@concentrix.com\"},\"first_name\":\"Neil Duyvestyn (101564178)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1670746\",\"wid\":\"9c983434d04c102eec430d7f82650001\",\"descriptor\":\"Customer Service Specialist\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"721\",\"campaign_id\":\"21881\",\"campaign_title\":\"Advisor I, Customer Service R1558003\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Spark XTRA 2025\",\"street\":\"PHL Quezon City - Spark Place 10th Flr\",\"address\":\"PHL Quezon City - Spark Place 10th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1558003\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.960+08:00\",\"created_at\":\"2025-12-19T02:31:21.513+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spark-XTRA-2025_R1558003\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-CUB-SPARK-05\",\"wid\":\"740544c0a47f013fdd35798e1f11be62\",\"descriptor\":\"PHL Quezon City - Spark Place 10th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"db0bffd68c23011b9ea90d3b011aebf2\",\"address\":\"alaizamae.estipona@concentrix.com\"},\"last_name\":\"Avila\",\"first_name\":\"Alaiza Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-288115\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spark-XTRA-2025_R1558003\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spark-XTRA-2025_R1558003\/apply\",\"job_requisition_id\":\"R1558003\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1558003\",\"wid\":\"9be6b196bd85100d7fd3f979c6620000\",\"descriptor\":\"R1558003 Customer Service Advisor - Spark XTRA 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"db0bffd68c23011b9ea90d3b011aebf2\",\"address\":\"alaizamae.estipona@concentrix.com\"},\"last_name\":\"Avila\",\"first_name\":\"Alaiza Mae\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"9a0cfa9df8e5101fba2b364c96fc0001\",\"address\":\"ceciliofrancisco.forondajr@concentrix.com\"},\"last_name\":\"Foronda Jr\",\"first_name\":\"Cecilio Francisco\"},{\"email\":{\"wid\":\"94ea4c0da5c2101521d16ba46f230003\",\"address\":\"christeeanne.valenzuela@concentrix.com\"},\"last_name\":\"Valenzuela\",\"first_name\":\"Christee Anne\"},{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},{\"email\":{\"wid\":\"9f196ba80a87016058e086ca03196e06\",\"address\":\"daichelleanne.duba@concentrix.com\"},\"last_name\":\"Duba\",\"first_name\":\"Daichelle Anne\"},{\"email\":{\"wid\":\"1370d2b3f2d910146cf6b03f90680003\",\"address\":\"emily.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Emily\"},{\"email\":{\"wid\":\"f74bef87fd1d01100b0367eecd310001\",\"address\":\"eminettekyle.reminajes@concentrix.com\"},\"last_name\":\"Reminajes - Velasquez\",\"first_name\":\"Eminette Kyle\"},{\"email\":{\"wid\":\"eec17c2e515f0107c719562aca3d0003\",\"address\":\"erika.sabuya@concentrix.com\"},\"last_name\":\"Raquel\",\"first_name\":\"Erika\"},{\"email\":{\"wid\":\"195c3cb9814c10021ee0ddd7d8b60001\",\"address\":\"gabrielirvin.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Gabriel Irvin\"},{\"email\":{\"wid\":\"fffdf099640e100dd9511d5c1e0a0000\",\"address\":\"harlinquin.manipol@concentrix.com\"},\"last_name\":\"Manipol\",\"first_name\":\"Harlinquin\"},{\"email\":{\"wid\":\"93189d9bc180101adc89d4078e8e0003\",\"address\":\"jeannerose.macapagal@concentrix.com\"},\"last_name\":\"Macapagal\",\"first_name\":\"Jeanne\"},{\"email\":{\"wid\":\"43617d69ec411017ad7131589d520000\",\"address\":\"jerrymie.zamora@concentrix.com\"},\"last_name\":\"Zamora\",\"first_name\":\"Jerrymie\"},{\"email\":{\"wid\":\"91dd5a853727101932aab93516c80001\",\"address\":\"joserafael.parreno@concentrix.com\"},\"last_name\":\"Parre\u00f1o\",\"first_name\":\"Jose Rafael\"},{\"email\":{\"wid\":\"08bd5c5c4de8100419828623206f0001\",\"address\":\"juliuscesar.cantillon@concentrix.com\"},\"last_name\":\"Cantillon\",\"first_name\":\"Julius\"},{\"email\":{\"wid\":\"9f196ba80a8701c719fbfd6d08199b31\",\"address\":\"Maila.Evangelista@concentrix.com\"},\"last_name\":\"Evangelista\",\"first_name\":\"Maila\"},{\"email\":{\"wid\":\"ce5f1c1bf40410178d453976614c0003\",\"address\":\"markangel.delrosario@concentrix.com\"},\"last_name\":\"Del Rosario\",\"first_name\":\"Mark Angel\"},{\"email\":{\"wid\":\"c5da22d27259011baafaf21ebe1f0f68\",\"address\":\"michael.macatangay@concentrix.com\"},\"last_name\":\"Macatangay\",\"first_name\":\"Michael JR\"},{\"email\":{\"wid\":\"fa3f793faf6d10094ee5386d04350003\",\"address\":\"neilrobert.antonio@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Neil Robert\"},{\"email\":{\"wid\":\"7d9ace39de0010107e42f01b3dc90001\",\"address\":\"pamelafrances.vallejos@concentrix.com\"},\"last_name\":\"Vallejos\",\"first_name\":\"Pamela Frances\"},{\"email\":{\"wid\":\"ace70ea604311012ac9d184876b40005\",\"address\":\"rayvincent.morallos@concentrix.com\"},\"last_name\":\"Morallos\",\"first_name\":\"Ray Vincent\"},{\"email\":{\"wid\":\"92459ad82481100b81ea209416ad0002\",\"address\":\"roland.baldos1@concentrix.com\"},\"last_name\":\"Baldos\",\"first_name\":\"Roland\"},{\"email\":{\"wid\":\"9f196ba80a87010fdcffd31808196904\",\"address\":\"roldan.bonifacio@concentrix.com\"},\"last_name\":\"Bonifacio\",\"first_name\":\"Roldan\"},{\"email\":{\"wid\":\"74858f7f9a6a015bb01cd302240e4d9b\",\"address\":\"rotheza.luminario@concentrix.com\"},\"last_name\":\"Luminario\",\"first_name\":\"Rotheza\"},{\"email\":{\"wid\":\"c1b956ff42f501002d99fad9111a36ac\",\"address\":\"russell.rodriguez@concentrix.com\"},\"last_name\":\"Rodriguez\",\"first_name\":\"Russell\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"722\",\"campaign_id\":\"21879\",\"campaign_title\":\"Advisor I, Customer Service R1559086\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Cebu IT Park 2025\",\"street\":\"PHL Cebu City - The Link\",\"address\":\"PHL Cebu City - The Link\",\"city\":\"Cebu City\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>#WAH jobs also available.<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559086\",\"location\":\"Cebu City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.939+08:00\",\"created_at\":\"2025-12-19T02:31:21.200+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/BP-Cebu-IT-Park-2025_R1559086-32\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Cebu City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-LINKG-Y0\",\"wid\":\"b67da9176e3d1062f9e3f6ffe21dc2f5\",\"descriptor\":\"PHL Cebu City - The Link\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Licayan\",\"first_name\":\"Allysson Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338313\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/BP-Cebu-IT-Park-2025_R1559086-32\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/BP-Cebu-IT-Park-2025_R1559086-32\/apply\",\"job_requisition_id\":\"R1559086\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559086\",\"wid\":\"9be6b196bd85100e287dec72e7ae0000\",\"descriptor\":\"R1559086 BP Cebu IT Park 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Licayan\",\"first_name\":\"Allysson Mae\"},{\"email\":{\"wid\":\"0bf7ff87388f01f4da7581a40e0bc8a6\",\"address\":\"anamae.escalicas@concentrix.com\"},\"last_name\":\"Escalicas\",\"first_name\":\"Ana Mae\"},{\"email\":{\"wid\":\"4047322fd58101920db1795f0d1aac2c\",\"address\":\"blanch.villordon@concentrix.com\"},\"last_name\":\"Villordon\",\"first_name\":\"Blanch\"},{\"email\":{\"wid\":\"38b5de1e970b100e3c8df8b2913b0001\",\"address\":\"charlesadriel.tan@concentrix.com\"},\"last_name\":\"Tan\",\"first_name\":\"Charles Adriel\"},{\"email\":{\"wid\":\"c6a52e1b0d78015e8714eb09d51ed622\",\"address\":\"cheneefaye.osabel1@concentrix.com\"},\"last_name\":\"Osabel\",\"first_name\":\"Chenee Faye\"},{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"4047322fd58101e053b584a3041a7413\",\"address\":\"lyndon.ramos@concentrix.com\"},\"last_name\":\"Ramos\",\"first_name\":\"Doi\"},{\"email\":{\"wid\":\"fddc845f4d941021b236f1ab3c040002\",\"address\":\"domz.ocale@concentrix.com\"},\"last_name\":\"Ocale\",\"first_name\":\"Domz\"},{\"email\":{\"wid\":\"8af1502b95301012b87ddcd123c60001\",\"address\":\"ericcarl.abellana1@concentrix.com\"},\"last_name\":\"Abellana\",\"first_name\":\"Eric Carl\"},{\"email\":{\"wid\":\"7180947b8e261022b4bd2e534e670003\",\"address\":\"erikamae.pekitpekit@concentrix.com\"},\"last_name\":\"Pekit-pekit\",\"first_name\":\"Erika Mae\"},{\"email\":{\"wid\":\"ac5dcaa6c4f6101348f85003300a0004\",\"address\":\"fayeheddy.bacu1@concentrix.com\"},\"last_name\":\"Bacu\",\"first_name\":\"Faye Heddy\"},{\"email\":{\"wid\":\"3ec9939304701007d358ecfbb0b10003\",\"address\":\"fritziemae.cabansag@concentrix.com\"},\"last_name\":\"Cabansag\",\"first_name\":\"Fritzie Mae\"},{\"email\":{\"wid\":\"78cc29882996101a908059045dc50002\",\"address\":\"gabriel.clavero@concentrix.com\"},\"last_name\":\"Clavero\",\"first_name\":\"Gabriel\"},{\"email\":{\"wid\":\"93a18af9dc4810121333f56c50a80001\",\"address\":\"gwenclaudette.delgado@concentrix.com\"},\"last_name\":\"Delgado\",\"first_name\":\"Gwen Claudette\"},{\"email\":{\"wid\":\"87b02d0ee49601b9c4f1f0df111a8c9e\",\"address\":\"hannagrace.illut@concentrix.com\"},\"last_name\":\"Illut\",\"first_name\":\"Hanna Grace\"},{\"email\":{\"wid\":\"db0bffd68c2301591511e22b121ab7bc\",\"address\":\"jacqueline.pilapil@concentrix.com\"},\"last_name\":\"Pilapil\",\"first_name\":\"Jacqueline\"},{\"email\":{\"wid\":\"a3467c9bc6fc01b79fc307d9121a66c8\",\"address\":\"jayveeian.petere@concentrix.com\"},\"last_name\":\"Petere\",\"first_name\":\"Jayvee Ian\"},{\"email\":{\"wid\":\"f6358e3b3d6d01ab6262b3ad20196194\",\"address\":\"jea.tanajura@concentrix.com\"},\"last_name\":\"Ta\u00f1ajura\",\"first_name\":\"Jea\"},{\"email\":{\"wid\":\"f32cbe827ca1010fbcad817339fb0003\",\"address\":\"jewelshane.sibulan@concentrix.com\"},\"last_name\":\"Sibulan\",\"first_name\":\"Jewelshane\"},{\"email\":{\"wid\":\"cef327a592a31002f33be772b3090002\",\"address\":\"jodabay.sagarino1@concentrix.com\"},\"last_name\":\"Sagarino\",\"first_name\":\"Joda Bay\"},{\"email\":{\"wid\":\"3739cfa3beed019850cbdf12620ec353\",\"address\":\"katrina.delavictoria@concentrix.com\"},\"last_name\":\"Dela Victoria\",\"first_name\":\"Katrina\"},{\"email\":{\"wid\":\"d13100362cfe01194af84b889717db2f\",\"address\":\"krisverino.borres@concentrix.com\"},\"last_name\":\"Borres\",\"first_name\":\"Krisverino\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"04086923eec701110a173d0607dd0001\",\"address\":\"mariedanielle.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Marie Danielle\"},{\"email\":{\"wid\":\"55e93f5d52fe1057160aa40df4de0002\",\"address\":\"mia.dayaganon@concentrix.com\"},\"last_name\":\"Dayaganon\",\"first_name\":\"Mia\"},{\"email\":{\"wid\":\"f20a77b5807910177abbdfabb76d0003\",\"address\":\"milanie.cagatulia@concentrix.com\"},\"last_name\":\"Cagatulia\",\"first_name\":\"Mil\"},{\"email\":{\"wid\":\"a1c5cf326a5f012d2a0e421270277b6a\",\"address\":\"morielle.barquero@concentrix.com\"},\"last_name\":\"Barquero\",\"first_name\":\"Morielle\"},{\"email\":{\"wid\":\"3aef857c76e0015cbd1f6f1d0f1a6467\",\"address\":\"nicoletracy.ymas@concentrix.com\"},\"last_name\":\"Ymas\",\"first_name\":\"Nicole\"},{\"email\":{\"wid\":\"19edd5e26516010857c3f1ef3a340003\",\"address\":\"ralphangelo.cabatu@concentrix.com\"},\"last_name\":\"Cabatu\",\"first_name\":\"Ralph Angelo\"},{\"email\":{\"wid\":\"a46ea6eb4657018e19dee94e1928d6a4\",\"address\":\"renalyn.tariao@concentrix.com\"},\"last_name\":\"Tariao\",\"first_name\":\"Renalyn\"},{\"email\":{\"wid\":\"01b4a71a8ff00112eeb9fc9676210005\",\"address\":\"reymart.delatorre@concentrix.com\"},\"last_name\":\"De la torre\",\"first_name\":\"Reymart\"},{\"email\":{\"wid\":\"2ff5a262daca01245315529a73c60001\",\"address\":\"rogerangelo.lansa@concentrix.com\"},\"last_name\":\"Lansa\",\"first_name\":\"Roger Angelo\"},{\"email\":{\"wid\":\"a67ca303fa6910113cb8e93a8b310002\",\"address\":\"sheera.gabutero@concentrix.com\"},\"last_name\":\"Gabutero\",\"first_name\":\"Sheera\"},{\"email\":{\"wid\":\"dd6d1be38b5f10123ae3623073950005\",\"address\":\"jesusa.lobitana@concentrix.com\"},\"last_name\":\"Lobita\u00f1a\",\"first_name\":\"Su\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"723\",\"campaign_id\":\"21874\",\"campaign_title\":\"Advisor I, Customer Service R1666269\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Clark XTRA 2026\",\"street\":\"PHL Clark\",\"address\":\"PHL Clark\",\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"postal_code\":\"2009\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><br \/>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666269\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.920+08:00\",\"created_at\":\"2025-12-19T02:31:20.011+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-XTRA-2026_R1666269\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2009\",\"primary_location\":{\"id\":\"PH-PAM-GARCI-Y0\",\"wid\":\"b67da9176e3d1062f9e45025091dc385\",\"descriptor\":\"PHL Clark\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"xzyr.acutan@concentrix.com\"},\"first_name\":\"Acutan, Xzyr\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101622736\",\"wid\":\"3dc99dfe0b4b018a6dc786f7e00d1d77\",\"descriptor\":\"Jastro Jeremy Ocampo (101622736)\"},{\"id\":\"102087429\",\"wid\":\"6fde65af0b55100924dc75a110be0000\",\"descriptor\":\"Jessalyn Paglinawan (102087429)[C]\"},{\"id\":\"102202711\",\"wid\":\"948a35e6f492102447caa8644e450000\",\"descriptor\":\"Chantel Joie Salunga (102202711)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"102996598\",\"wid\":\"b4c8fd6e094910105589975382c90000\",\"descriptor\":\"Trishia Marie Capulong (102996598)\"},{\"id\":\"101622734\",\"wid\":\"d370d2b644eb01c512be64984905cf75\",\"descriptor\":\"BA Reyes (101622734)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"},{\"id\":\"103311354\",\"wid\":\"900407345aee1010541152ffc90c0000\",\"descriptor\":\"Jalene Fabian (103311354)\"},{\"id\":\"103378715\",\"wid\":\"0250096828e410240632c76cdf410000\",\"descriptor\":\"Xzyr Acutan (103378715)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349739\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-XTRA-2026_R1666269\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-XTRA-2026_R1666269\/apply\",\"job_requisition_id\":\"R1666269\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666269\",\"wid\":\"942377358595102a606afbd041230001\",\"descriptor\":\"Customer Service Advisor - Clark XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"724\",\"campaign_id\":\"21868\",\"campaign_title\":\"Advisor I, B2B Sales R1591997\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Advisor I\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<ul><li>Achieve specific sales targets and maximizing sale opportunities on each and every call<\/li><li>Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/li><li>Maintain broad knowledge of products, pricing, promotions, and procedures<\/li><li>Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/li><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/li><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/li><li>Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/li><li>Prepare complete and accurate work including appropriately notating accounts as required<\/li><li>Participate in activities designed to improve customer satisfaction and sales performance<\/li><li>Answer billing questions by talking through components of customer accounts<\/li><\/ul>\",\"ats_external_id\":\"R1591997\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.899+08:00\",\"created_at\":\"2025-12-19T02:31:18.617+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/B2B-Sales-Advisor-I_R1591997\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b6b880ad92c2013584fafd26f007fa3d\",\"address\":\"carlosiii.tinio@concentrix.com\"},\"last_name\":\"Tinio\",\"first_name\":\"Carlos\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"},{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3364\",\"wid\":\"923ee184dc2b101b7527a590fce80000\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-304193\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/B2B-Sales-Advisor-I_R1591997\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/B2B-Sales-Advisor-I_R1591997\/apply\",\"job_requisition_id\":\"R1591997\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b6b880ad92c2013584fafd26f007fa3d\",\"address\":\"carlosiii.tinio@concentrix.com\"},\"last_name\":\"Tinio\",\"first_name\":\"Carlos\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1591997\",\"wid\":\"9677303c99751029d6b263e1edb50000\",\"descriptor\":\"R1591997 B2B Sales Advisor I (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b6b880ad92c2013584fafd26f007fa3d\",\"address\":\"carlosiii.tinio@concentrix.com\"},\"last_name\":\"Tinio\",\"first_name\":\"Carlos\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"5f2cead513a11024623694a44ce90002\",\"address\":\"jerome.devega@concentrix.com\"},\"last_name\":\"De Vega\",\"first_name\":\"Jerome\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>High school diploma with three to six months of sales experience preferred<\/li><li>Ability to effectively communicate, both written and verbally<\/li><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li><li>Basic computer navigation skills and PC Knowledge<\/li><li>Ability to work as a team member, as well as independently<\/li><li>Able to rotate shifts, as needed<\/li><li>Based on location and\/or program, additional experience\/skills may be required<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"725\",\"campaign_id\":\"21865\",\"campaign_title\":\"Advisor I, Customer Service R1667150\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Bridgetowne 2026\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667150\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.862+08:00\",\"created_at\":\"2025-12-19T02:31:17.185+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg2NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Bridgetowne-2026_R1667150\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"johnpaul.abellera@concentrix.com\"},\"first_name\":\"Abellera, John Paul\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101950110\",\"wid\":\"0143c866a118010fbaadac1d65f20000\",\"descriptor\":\"Eminette Kyle Reminajes - Velasquez (101950110)\"},{\"id\":\"102041857\",\"wid\":\"37361864065d101505f3ba088fdd0000\",\"descriptor\":\"Christee Anne Valenzuela (102041857)\"},{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"101854834\",\"wid\":\"9fd5e52849cb0116fcd40cd9e50212cc\",\"descriptor\":\"Kristine Balasta (101854834)\"},{\"id\":\"101439450\",\"wid\":\"2cdbe56c642501ee08e5cf76731f9a9b\",\"descriptor\":\"Luzviminda Molina (101439450)\"},{\"id\":\"101871395\",\"wid\":\"4c1c1cb5bc99017cf860fa694609a8b9\",\"descriptor\":\"Kathleen Jayne Reyes (101871395)\"},{\"id\":\"800978\",\"wid\":\"f6358e3b3d6d01d92572b29800195c42\",\"descriptor\":\"Frederick Penaranda (800978)\"},{\"id\":\"102231129\",\"wid\":\"3f18747a40e6100ff2f2b377a3580000\",\"descriptor\":\"Alexis Laroa (102231129)\"},{\"id\":\"103349669\",\"wid\":\"cd37ff6c6459101bbad0e851ec630000\",\"descriptor\":\"Chrisdom Tablate (103349669)\"},{\"id\":\"102215684\",\"wid\":\"85018d4cae2c1007bf1a2c82e0620000\",\"descriptor\":\"Roland Baldos (102215684)\"},{\"id\":\"101496750\",\"wid\":\"4578c06c60f6015643367df1f03bbf89\",\"descriptor\":\"Jocelyn Lacanaria (101496750)\"},{\"id\":\"102102839\",\"wid\":\"4892676ab663100e7ac9cc6531ae0000\",\"descriptor\":\"Dheceree Soriano (102102839)[C]\"},{\"id\":\"102202711\",\"wid\":\"948a35e6f492102447caa8644e450000\",\"descriptor\":\"Chantel Joie Salunga (102202711)\"},{\"id\":\"102109557\",\"wid\":\"ac32c20e9e101010e19f35951b420000\",\"descriptor\":\"Anton Saldua (102109557)\"},{\"id\":\"101978774\",\"wid\":\"a3545efa9088011cf7daaab2e9650000\",\"descriptor\":\"Roxy Escartin (101978774)\"},{\"id\":\"101754733\",\"wid\":\"6b1b277a403601354af38218d9251254\",\"descriptor\":\"Benjie Basa (101754733)\"},{\"id\":\"102054520\",\"wid\":\"e9d0745bcc4c101ac9285fe430890000\",\"descriptor\":\"Jeanne Macapagal (102054520)\"},{\"id\":\"101279901\",\"wid\":\"24b3a9f9e19801a4f6d82638e10123a5\",\"descriptor\":\"Rachele Bangit (101279901)\"},{\"id\":\"103333495\",\"wid\":\"411cdb12f37e1016d14a26b7b6aa0000\",\"descriptor\":\"Lyrra Jorramie Grageda (103333495)\"},{\"id\":\"101836685\",\"wid\":\"9e0066dd1ceb013f3023a53f071d3ec9\",\"descriptor\":\"Norghezza Paculanang (101836685)\"},{\"id\":\"103286022\",\"wid\":\"72c00c10ab02100943644840d5ca0000\",\"descriptor\":\"Neil Robert Antonio (103286022)\"},{\"id\":\"101831870\",\"wid\":\"3ea0636ec5ba01ba54051493dd1a2291\",\"descriptor\":\"Ovie Villanueva (101831870)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"},{\"id\":\"102159288\",\"wid\":\"3e4b95d288c810094a44ac9aafac0000\",\"descriptor\":\"Alex Baclaan (102159288)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"1058091\",\"wid\":\"9f196ba80a87010b45facbd6fd189ee2\",\"descriptor\":\"RM Onia (1058091)\"},{\"id\":\"102051129\",\"wid\":\"8a0c56c1c7a8101a595b7824e0000000\",\"descriptor\":\"Jennifer Tajada (102051129)\"},{\"id\":\"102130986\",\"wid\":\"bef95e4421f31019018c1efd07d20000\",\"descriptor\":\"April Alas-as (102130986)\"},{\"id\":\"102050322\",\"wid\":\"0064bd6ead2b1018ef832e7f9ae20000\",\"descriptor\":\"Elizabeth Garcia (102050322)\"},{\"id\":\"102087431\",\"wid\":\"73a690bd31371009250e4b3209770000\",\"descriptor\":\"Rhay Anthony Lamarroza (102087431)[C]\"},{\"id\":\"103029210\",\"wid\":\"8e214d67412710167921c33bf3f80000\",\"descriptor\":\"Mark Angel Del Rosario (103029210)\"},{\"id\":\"102251757\",\"wid\":\"281bd54235df101b9ca274a9cbba0000\",\"descriptor\":\"Virgilio Caballero (102251757)\"},{\"id\":\"102103931\",\"wid\":\"6f72b4908982100ec7c94389f49c0000\",\"descriptor\":\"Alexis Escalante (102103931)\"},{\"id\":\"101993975\",\"wid\":\"b518f4301ce60123fe3ec095aa650000\",\"descriptor\":\"Cristel Manalang (101993975)\"},{\"id\":\"102100493\",\"wid\":\"b0d922c9d8fb100dd4e6561d26cf0000\",\"descriptor\":\"Charlotte Anne Gayol (102100493)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"},{\"id\":\"102087429\",\"wid\":\"6fde65af0b55100924dc75a110be0000\",\"descriptor\":\"Jessalyn Paglinawan (102087429)[C]\"},{\"id\":\"102330703\",\"wid\":\"97406e7fa4ea1012bf5f0dba52fd0000\",\"descriptor\":\"Russelle Mosende (102330703)[C]\"},{\"id\":\"102355224\",\"wid\":\"ce12e2bf72a4101cf564415ed5860000\",\"descriptor\":\"JL Abellera (102355224)\"},{\"id\":\"102856930\",\"wid\":\"8ad28f685747100a2d6d9131cd590000\",\"descriptor\":\"Marigold Palomo (102856930)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"102088455\",\"wid\":\"73a690bd3137100954b27620f6b30000\",\"descriptor\":\"John Benedict Gonzales (102088455)\"},{\"id\":\"101368380\",\"wid\":\"d4bb871ccbd901255a4979324335ed5d\",\"descriptor\":\"Jhen Tubig (101368380)\"},{\"id\":\"101471474\",\"wid\":\"d6dac4fe6b42010abde91b6b1b30a08c\",\"descriptor\":\"Debbie Martinez (101471474)\"},{\"id\":\"102049298\",\"wid\":\"0064bd6ead2b1018a0b5087233820000\",\"descriptor\":\"Hannilyn Mae Manipol (102049298)\"},{\"id\":\"103133604\",\"wid\":\"b0b04b799cf010171419b6a554420000\",\"descriptor\":\"J C (103133604)[C]\"},{\"id\":\"1082132\",\"wid\":\"9f196ba80a8701457eeedf9c0519e079\",\"descriptor\":\"Rotheza Luminario (1082132)\"},{\"id\":\"102136921\",\"wid\":\"2d41b9e51cee101b4518457c89660000\",\"descriptor\":\"Nicole Arlegui (102136921)\"},{\"id\":\"100810799\",\"wid\":\"60219339f7a01064a5afc1ac1c43388e\",\"descriptor\":\"Crispina Castino (100810799)\"},{\"id\":\"101846240\",\"wid\":\"f023b2910ffb01920271c54baa1ffbe0\",\"descriptor\":\"Michael JR Macatangay (101846240)\"},{\"id\":\"101581451\",\"wid\":\"ba00b1ca16300194fc330c9b680a6057\",\"descriptor\":\"Barbie Pardinez (101581451)\"},{\"id\":\"101986369\",\"wid\":\"f079842877020120e1403b86525f0000\",\"descriptor\":\"Joebert Francisco (101986369)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102171441\",\"wid\":\"62925abb8868100fbf6cca019bf10000\",\"descriptor\":\"Christian Rasonable (102171441)\"},{\"id\":\"103494377\",\"wid\":\"682804d5336f100d95d942c98a5a0000\",\"descriptor\":\"Ellaine Mendoza (103494377)[C]\"},{\"id\":\"101966235\",\"wid\":\"684fd1ea04ce011712aae90f59d70000\",\"descriptor\":\"Sarah Faith Paragas (101966235)\"},{\"id\":\"1035475\",\"wid\":\"f6358e3b3d6d01ed5067136bff18cc26\",\"descriptor\":\"Diane Banan (1035475)\"},{\"id\":\"102108390\",\"wid\":\"dc28d59c523f101064fa8fff34440000\",\"descriptor\":\"Pamela Frances Vallejos (102108390)\"},{\"id\":\"102136917\",\"wid\":\"31848f32688e101b449718dee9a60000\",\"descriptor\":\"James Louwen Fragata (102136917)\"},{\"id\":\"103198795\",\"wid\":\"3d5c65b6b1d5102cd9cf689a6e200000\",\"descriptor\":\"Juliana Raquel Piojo (103198795)\"},{\"id\":\"182331\",\"wid\":\"9f196ba80a8701c5e90edbb905194f67\",\"descriptor\":\"Rochelle Lopez (182331)\"},{\"id\":\"100803042\",\"wid\":\"60219339f7a01064a5aed83987da34aa\",\"descriptor\":\"Mich Cerezo (100803042)\"},{\"id\":\"103133607\",\"wid\":\"4f2e2cd01d361017145a3e25ded80000\",\"descriptor\":\"Christine Zabala (103133607)[C]\"},{\"id\":\"103494369\",\"wid\":\"e4cc1b73d560100d95940c11f8cd0000\",\"descriptor\":\"Kelly Xyrelle Ting (103494369)[C]\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"102049290\",\"wid\":\"8248618ae6861019c4d54b5e6da60000\",\"descriptor\":\"Camille Xena Carpio (102049290)\"},{\"id\":\"102473145\",\"wid\":\"8845dcaeacef10366b18c31eed920000\",\"descriptor\":\"Matthew Jonas Canonizado (102473145)\"},{\"id\":\"102096662\",\"wid\":\"f3587d7d0417100c418b3d17a4620000\",\"descriptor\":\"Maria Anna Nagales (102096662)\"},{\"id\":\"101998561\",\"wid\":\"5717d3aba36e0102d74992baecd90000\",\"descriptor\":\"Gladys Alehli Butial (101998561)\"},{\"id\":\"102050121\",\"wid\":\"7a1dda1476761018e6be1d96604a0000\",\"descriptor\":\"Stella Laxinto (102050121)\"},{\"id\":\"101896428\",\"wid\":\"772c02a6986a01bdde61ca7b29135fd9\",\"descriptor\":\"Grace Hannah Bernal (101896428)\"},{\"id\":\"102195311\",\"wid\":\"de6d9763df87101fa38ad88ddaaa0000\",\"descriptor\":\"Cecilio Francisco Foronda Jr (102195311)\"},{\"id\":\"103006051\",\"wid\":\"0585812e27e810127b580b579c5b0000\",\"descriptor\":\"Janella Marie Bacud (103006051)\"},{\"id\":\"101465374\",\"wid\":\"bc0548d5e941019a842940dcdc2c3011\",\"descriptor\":\"Jancel Olgado (101465374)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"102321056\",\"wid\":\"b0ca480fb0c4100e7c104b58c37c0000\",\"descriptor\":\"Joey Ariquez (102321056)\"},{\"id\":\"103385490\",\"wid\":\"864855068eed10261a14e531cf640000\",\"descriptor\":\"Chrysha Mae Santos (103385490)\"},{\"id\":\"101816123\",\"wid\":\"f3a10bb238fd01d760e58becd21277df\",\"descriptor\":\"Cecil Favis (101816123)\"},{\"id\":\"101552753\",\"wid\":\"dfcf7e8fd8190123ae446e8a6d29c3b2\",\"descriptor\":\"MM Masongsong (101552753)\"},{\"id\":\"103187815\",\"wid\":\"b2b83d92eeaa1029d4061b43df1b0000\",\"descriptor\":\"Janella Franzine Vitug (103187815)\"},{\"id\":\"727041\",\"wid\":\"f6358e3b3d6d015529162ac700194f1a\",\"descriptor\":\"Ma Leosa Mattie Guliman (727041)\"},{\"id\":\"469565\",\"wid\":\"60219339f7a010647699ce0c69424fb1\",\"descriptor\":\"Jesse Jon Taborada (469565)\"},{\"id\":\"102896327\",\"wid\":\"1af7455ef1d910197d17f23d21b70000\",\"descriptor\":\"Erika Mae Pekit-pekit (102896327)\"},{\"id\":\"101486983\",\"wid\":\"862832a91037010835f87cde57374df0\",\"descriptor\":\"Angelo Gabriel Palpal-latoc (101486983)\"},{\"id\":\"101479766\",\"wid\":\"aa753a2a4cb201c2bce3de12563384cf\",\"descriptor\":\"Alyssa Marie Reyes (101479766)\"},{\"id\":\"103466579\",\"wid\":\"09abeaf7f7e61000b83b768cd22d0000\",\"descriptor\":\"Maezy Garin (103466579)\"},{\"id\":\"101968981\",\"wid\":\"5dc0313ef75b0118a814ab3ca4070000\",\"descriptor\":\"Jessica Reglos (101968981)\"},{\"id\":\"580415\",\"wid\":\"9f196ba80a8701e6461d815f0719c2bf\",\"descriptor\":\"Paul Edcris Estanislao (580415)\"},{\"id\":\"102076261\",\"wid\":\"289ae086dbfe100400f4aff30ad30000\",\"descriptor\":\"Julius Cantillon (102076261)\"},{\"id\":\"102330233\",\"wid\":\"62c1084f87df1012844493dc26ba0000\",\"descriptor\":\"Wency Estolano (102330233)\"},{\"id\":\"101533041\",\"wid\":\"7e0ecf792b280137f9e8e3cd751b821c\",\"descriptor\":\"Joann Lorenzana (101533041)\"},{\"id\":\"102160749\",\"wid\":\"9cc777fc9a921009a60ddcd626020000\",\"descriptor\":\"Alex Bonggot (102160749)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"101166505\",\"wid\":\"f8a294dfc0f310953cf6bbcde938c346\",\"descriptor\":\"Anna Rose Benitez (101166505)\"},{\"id\":\"16875900\",\"wid\":\"9f196ba80a87018f96a62cd504191231\",\"descriptor\":\"Rose Catherine Balubar (16875900)\"},{\"id\":\"1089897\",\"wid\":\"9f196ba80a8701430fe1944f08190dae\",\"descriptor\":\"Mikaella Feijoo (1089897)\"},{\"id\":\"101971643\",\"wid\":\"0ffa6c5affa101198c28a1eaec630000\",\"descriptor\":\"Arran Rouye Jiao (101971643)\"},{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"102073908\",\"wid\":\"6903affddc6b10032c73fa12ded90000\",\"descriptor\":\"Vilma San Luis (102073908)\"},{\"id\":\"102048620\",\"wid\":\"7a1dda14767610185d2db1c0bc6d0000\",\"descriptor\":\"Rachelle Joy Dela Cruz (102048620)\"},{\"id\":\"102109645\",\"wid\":\"a506daa584c01010e498e83e00270000\",\"descriptor\":\"JD Pulgo (102109645)\"},{\"id\":\"102932390\",\"wid\":\"f6e59476730d100379358f7ab9950000\",\"descriptor\":\"Jed Ferdiemar Jacinto (102932390)\"},{\"id\":\"101903705\",\"wid\":\"8319f765de010116b7bfbb3726370000\",\"descriptor\":\"Christa Joy Amor David (101903705)\"},{\"id\":\"101808031\",\"wid\":\"436e4c9e5b1b01d649ccecadda0e9311\",\"descriptor\":\"Ric Alfred Marcial (101808031)\"},{\"id\":\"102259246\",\"wid\":\"fd3ef5c942ab101fa0e6c35020aa0000\",\"descriptor\":\"Edriell Delorino (102259246)\"},{\"id\":\"102049942\",\"wid\":\"a92a2b62e2bf1018dc862c39db380000\",\"descriptor\":\"Ermmellyn May Acupang (102049942)\"},{\"id\":\"101976015\",\"wid\":\"5ef22debf62a011ba3571e5c49f40000\",\"descriptor\":\"Haydee dela Cruz (101976015)\"},{\"id\":\"103395723\",\"wid\":\"8efdff1f9ef11029831e201ec1140000\",\"descriptor\":\"Beverly Ann Oficiar (103395723)\"},{\"id\":\"102086287\",\"wid\":\"b02da584014810084f45df3764780000\",\"descriptor\":\"Chelcy Navarro (102086287)\"},{\"id\":\"102999093\",\"wid\":\"9a71b65576ce1020b8d8c1331f600000\",\"descriptor\":\"Mari Riomina Justo (102999093)\"},{\"id\":\"103523876\",\"wid\":\"597f6e148014101849f7e8bb9e340000\",\"descriptor\":\"Mikaella Jayne Bagay (103523876)\"},{\"id\":\"204820\",\"wid\":\"9f196ba80a87014377595e9a05199565\",\"descriptor\":\"Princess Andres (204820)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"101825827\",\"wid\":\"0a214dca1b450163bd6f2e9e16173cbf\",\"descriptor\":\"Mikaela Pardalis (101825827)\"},{\"id\":\"101050081\",\"wid\":\"53bf80cbf79c103379691234fa3d78e1\",\"descriptor\":\"Ray Vincent Morallos (101050081)\"},{\"id\":\"103327287\",\"wid\":\"36653b26ff8e1014e86f3cac8bd40000\",\"descriptor\":\"Laurence Lynx Zapanta (103327287)[C]\"},{\"id\":\"102050714\",\"wid\":\"daa71ab27ef4101900a5f68f1cf70000\",\"descriptor\":\"Jenelyn Fernandez (102050714)\"},{\"id\":\"096474\",\"wid\":\"9f196ba80a8701de90339ce706193288\",\"descriptor\":\"Rainer Sebastian (096474)\"},{\"id\":\"103452429\",\"wid\":\"0393796b63e7103b9b5b784407320000\",\"descriptor\":\"Mark Ariel Damasole (103452429)[C]\"},{\"id\":\"101825829\",\"wid\":\"142cf519063201aecdfe58161717d3a2\",\"descriptor\":\"Zarrah Jane Fopalan (101825829)\"},{\"id\":\"101633072\",\"wid\":\"9bcabed2154801c94714272e4d0909b6\",\"descriptor\":\"Anagel Visto-Portezo (101633072)\"},{\"id\":\"101343641\",\"wid\":\"191daf8bf89e01bdf20690d55b074eef\",\"descriptor\":\"Ceyna Marie Tiozon-Santos (101343641)\"},{\"id\":\"101954581\",\"wid\":\"a0db739d3b360111daca488bbc760000\",\"descriptor\":\"Hazel Joy Jambaro (101954581)\"},{\"id\":\"102881493\",\"wid\":\"31e706bb2dcb102defd0012769ce0000\",\"descriptor\":\"Erika Anne Supat (102881493)\"},{\"id\":\"101955382\",\"wid\":\"eb19fdb22df001122182eb30f31d0000\",\"descriptor\":\"Precious Barbo (101955382)\"},{\"id\":\"102364002\",\"wid\":\"1121e5c7def2102142cb6a3e39300000\",\"descriptor\":\"Jefferson Ope\u00f1a (102364002)\"},{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"102006445\",\"wid\":\"f5eb168b7cdb010edcd2dbc0f6f80000\",\"descriptor\":\"Chie Jimenez (102006445)\"},{\"id\":\"101948584\",\"wid\":\"fa646a670f5d010e806cae37db000000\",\"descriptor\":\"Marjorie Sabado (101948584)\"},{\"id\":\"103293943\",\"wid\":\"1fe88c0a6fbc100b74b793f48a9b0000\",\"descriptor\":\"Nerf Vein Detecio (103293943)\"},{\"id\":\"510068\",\"wid\":\"9f196ba80a8701983d6bd51808197304\",\"descriptor\":\"Roldan Bonifacio (510068)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"103027654\",\"wid\":\"7239d93c230310162654c25d44ab0000\",\"descriptor\":\"Hazelyn Espedido (103027654)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349694\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Bridgetowne-2026_R1667150\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Bridgetowne-2026_R1667150\/apply\",\"job_requisition_id\":\"R1667150\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"maryjay.yu@concentrix.com\"},\"first_name\":\"Mary Jay Yu (1087765)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667150\",\"wid\":\"7f2b13bf5763102b9a94cec6bd840000\",\"descriptor\":\"Customer Service Advisor - Bridgetowne 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"726\",\"campaign_id\":\"21863\",\"campaign_title\":\"Advisor II, Blended Support R1662048\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialists\",\"street\":\"AUS Ballarat Corner University Drive and Vincent Drive\",\"address\":\"AUS Ballarat Corner University Drive and Vincent Drive\",\"city\":\"Ballarat\",\"state\":\"Victoria\",\"postal_code\":\"3350\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"\",\"long_description\":\"<p><b>Ready to step out of retail or hospitality and into a stable, long\u2011term corporate role?<\/b><\/p><p>If you\u2019re looking for consistent hours, a permanent position and a clear career pathway, this could be the opportunity for you. We\u2019re growing our Australian Super team and are looking for people with strong customer service skills who are ready to transition into financial services.<\/p><p>You don\u2019t need call centre or superannuation experience \u2014 if you\u2019ve taken orders, handled complaints, or turned a bad customer experience into a good one \u2014 you know more than you think. We\u2019re looking for people exactly like you!<\/p><p><br \/>We have<span>\u00a0<\/span><b>multiple full\u2011time customer service roles<\/b><span>\u00a0<\/span>across several major superannuation clients \u2014 perfect for anyone looking to step into the corporate world with full training provided.<\/p><h2><b>Why You\u2019ll Love It<\/b><\/h2><ul><li><p><b>$28.12\/hr &#43; 12% super &#43; incentives<\/b><\/p><\/li><li><p>Monday\u2013Friday only (8am\u20138pm rotating roster)<span>\u00a0<\/span><b>or<span>\u00a0<\/span><\/b>Monday-Friday (8am-5pm) with some Saturday availability (9am-5pm).<\/p><\/li><li><p><b>Paid, structured training<\/b><span>\u00a0<\/span>and ongoing development<\/p><\/li><li><p>Ongoing start dates<\/p><\/li><li><p>Long-term career pathways \u2014<span>\u00a0<\/span><b>80% of our leaders started in this role<\/b><\/p><\/li><li><p>Modern Ballarat office with free parking<\/p><\/li><li><p>Supportive, inclusive team culture &#43; wellbeing initiatives<\/p><\/li><\/ul><h2><b>What You\u2019ll Do<\/b><\/h2><ul><li><p>Help members with account enquiries, online access and withdrawals<\/p><\/li><li><p>Provide clear, professional support across superannuation products<\/p><\/li><li><p>Navigate multiple systems while delivering accurate information<\/p><\/li><li><p>Work in a high-volume inbound environment where your empathy matters<\/p><\/li><\/ul><h2><b>Who Thrives Here<\/b><\/h2><ul><li><p>People from retail or hospitality seeking stable, predictable hours<\/p><\/li><li><p>Individuals wanting to move into a corporate environment with long\u2011term opportunities<\/p><\/li><li><p>Customer service professionals looking for growth, not just a job<\/p><\/li><li><p>Those who communicate clearly, can multitask and stay composed during complex enquiries<\/p><\/li><li><p>Candidates with a strong work ethic, accountability and a team\u2011focused approach<\/p><\/li><\/ul><p><b>If you\u2019re ready to leave unpredictable rosters behind and build a long\u2011term career in a structured and supportive organisation, we\u2019d love to hear from you.<\/b><\/p>\",\"ats_external_id\":\"R1662048\",\"location\":\"Ballarat, Victoria\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.835+08:00\",\"created_at\":\"2025-12-19T02:31:17.006+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Ballarat-Corner-University-Drive-and-Vincent-Drive\/Customer-Service-Specialists_R1662048\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ballarat\",\"state\":\"Victoria\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"3350\",\"primary_location\":{\"id\":\"AU-BAL-UNIVE-01\",\"wid\":\"edb3cce502800181a7a45e826d0e9074\",\"descriptor\":\"AUS Ballarat Corner University Drive and Vincent Drive\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rexroland.balgos@concentrix.com\"},\"first_name\":\"Balgos, Rex Roland\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103433513\",\"wid\":\"78e18f7d4e7210351d06f3bce2d90000\",\"descriptor\":\"Piper Girdler (103433513)\"},{\"id\":\"729034\",\"wid\":\"f6358e3b3d6d01d35c6cbbcf0019e940\",\"descriptor\":\"Roger Rooms (729034)\"},{\"id\":\"103231226\",\"wid\":\"8e6811f2f1df1032b31e7b5198360000\",\"descriptor\":\"Josh Barr (103231226)\"},{\"id\":\"102242469\",\"wid\":\"321493b908ad1016ba3073b88a8b0000\",\"descriptor\":\"Rex Roland Balgos (102242469)\"},{\"id\":\"819936\",\"wid\":\"9f196ba80a87019803308e9c0319bd30\",\"descriptor\":\"Krista Page (819936)\"},{\"id\":\"103250012\",\"wid\":\"8397fac164fa103e03a55f7617f00000\",\"descriptor\":\"Abigail Williams (103250012)\"},{\"id\":\"103224837\",\"wid\":\"c5be6a8b134f103530de26a85a6d0000\",\"descriptor\":\"Emma Borthwick (103224837)\"},{\"id\":\"102210014\",\"wid\":\"a2c0782c35771004e42541e486f00000\",\"descriptor\":\"Nicole Faets (102210014)\"},{\"id\":\"103166928\",\"wid\":\"5b25cd47ceb7102301b6eab2c8d30000\",\"descriptor\":\"Kayla Crawford (103166928)\"},{\"id\":\"102209977\",\"wid\":\"a2c0782c35771004e0f30d3ff6160000\",\"descriptor\":\"David Byrne (102209977)\"},{\"id\":\"101569605\",\"wid\":\"7249e53a51ac012961555cfdc23f6834\",\"descriptor\":\"Amelia Page (101569605)\"},{\"id\":\"102882049\",\"wid\":\"00b1c696d4fc101528e669bd83a70000\",\"descriptor\":\"Demi Jones (102882049)\"},{\"id\":\"101776285\",\"wid\":\"c61b108570cc011a5d2cf5edcc01d49d\",\"descriptor\":\"Janelle Mackay (101776285)\"},{\"id\":\"102154565\",\"wid\":\"b60d23e33a4a100712a9692bc50c0000\",\"descriptor\":\"Vee Fraser (102154565)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0557\",\"descriptor\":\"Advisor II, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358956\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Ballarat-Corner-University-Drive-and-Vincent-Drive\/Customer-Service-Specialists_R1662048\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Ballarat-Corner-University-Drive-and-Vincent-Drive\/Customer-Service-Specialists_R1662048\/apply\",\"job_requisition_id\":\"R1662048\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"joshua.brown@concentrix.com\"},\"first_name\":\"Joshua Brown (101490660)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1662048\",\"wid\":\"864855068eed10265b895ed964280001\",\"descriptor\":\"Customer Service Specialists\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"727\",\"campaign_id\":\"21861\",\"campaign_title\":\"Advisor I, Customer Service R1667166\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Clark 2026\",\"street\":\"PHL Clark\",\"address\":\"PHL Clark\",\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"postal_code\":\"2009\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667166\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.778+08:00\",\"created_at\":\"2025-12-19T02:31:16.510+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-2026_R1667166\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2009\",\"primary_location\":{\"id\":\"PH-PAM-GARCI-Y0\",\"wid\":\"b67da9176e3d1062f9e45025091dc385\",\"descriptor\":\"PHL Clark\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"xzyr.acutan@concentrix.com\"},\"first_name\":\"Acutan, Xzyr\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101950110\",\"wid\":\"0143c866a118010fbaadac1d65f20000\",\"descriptor\":\"Eminette Kyle Reminajes - Velasquez (101950110)\"},{\"id\":\"102144177\",\"wid\":\"7699e013dd0d1002148245af67850000\",\"descriptor\":\"Alex Golimlim (102144177)\"},{\"id\":\"101775002\",\"wid\":\"af30b4da18a0012b85666b97470176db\",\"descriptor\":\"Kristian Ventura (101775002)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"102061865\",\"wid\":\"8ecb9d308040101ef53bcdcd8dad0000\",\"descriptor\":\"Shaw Guevarra (102061865)\"},{\"id\":\"103133607\",\"wid\":\"4f2e2cd01d361017145a3e25ded80000\",\"descriptor\":\"Christine Zabala (103133607)[C]\"},{\"id\":\"101085452\",\"wid\":\"ac34999a6e2610521474d2c10bf6ae40\",\"descriptor\":\"Dane Magday (101085452)\"},{\"id\":\"101508764\",\"wid\":\"a0b7b4f019f001e05d0e16f25942d644\",\"descriptor\":\"Juan Paolo Clemente (101508764)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"102049290\",\"wid\":\"8248618ae6861019c4d54b5e6da60000\",\"descriptor\":\"Camille Xena Carpio (102049290)\"},{\"id\":\"101409129\",\"wid\":\"022be750aeb2011e00fbdac58f00062e\",\"descriptor\":\"Liana Rosette Ramos (101409129)\"},{\"id\":\"102038523\",\"wid\":\"d9b5c6fe20d51013fdb8ad859ade0000\",\"descriptor\":\"Christhene Kate Pineda (102038523)\"},{\"id\":\"101976015\",\"wid\":\"5ef22debf62a011ba3571e5c49f40000\",\"descriptor\":\"Haydee dela Cruz (101976015)\"},{\"id\":\"101622736\",\"wid\":\"3dc99dfe0b4b018a6dc786f7e00d1d77\",\"descriptor\":\"Jastro Jeremy Ocampo (101622736)\"},{\"id\":\"102856930\",\"wid\":\"8ad28f685747100a2d6d9131cd590000\",\"descriptor\":\"Marigold Palomo (102856930)\"},{\"id\":\"102089572\",\"wid\":\"c8c22b5a46f01009a26139af231b0000\",\"descriptor\":\"Jayar Yap (102089572)\"},{\"id\":\"101622734\",\"wid\":\"d370d2b644eb01c512be64984905cf75\",\"descriptor\":\"BA Reyes (101622734)\"},{\"id\":\"102102839\",\"wid\":\"4892676ab663100e7ac9cc6531ae0000\",\"descriptor\":\"Dheceree Soriano (102102839)[C]\"},{\"id\":\"103352219\",\"wid\":\"22f8820a39fa101cdfbbb1dd52d30000\",\"descriptor\":\"Ronan Vonn Bustarde (103352219)\"},{\"id\":\"102202711\",\"wid\":\"948a35e6f492102447caa8644e450000\",\"descriptor\":\"Chantel Joie Salunga (102202711)\"},{\"id\":\"102943680\",\"wid\":\"101cc3dba3971005f1375d22c83b0000\",\"descriptor\":\"Chelsea Vilar (102943680)\"},{\"id\":\"103133604\",\"wid\":\"b0b04b799cf010171419b6a554420000\",\"descriptor\":\"J C (103133604)[C]\"},{\"id\":\"101622739\",\"wid\":\"6cd13a8a6010015076ed7907e10dfe6f\",\"descriptor\":\"Christopher Ian Tanglao (101622739)\"},{\"id\":\"102073435\",\"wid\":\"6903affddc6b1003162212e7051e0000\",\"descriptor\":\"Dominic Bueza (102073435)\"},{\"id\":\"103046644\",\"wid\":\"e9b920bb4c51101a329124d0705a0000\",\"descriptor\":\"Rolando Jr Balatbat (103046644)\"},{\"id\":\"452428\",\"wid\":\"60219339f7a0106476a3abbc9f177a3c\",\"descriptor\":\"Karen Joy Delos Santos (452428)\"},{\"id\":\"103452429\",\"wid\":\"0393796b63e7103b9b5b784407320000\",\"descriptor\":\"Mark Ariel Damasole (103452429)[C]\"},{\"id\":\"101769777\",\"wid\":\"0393796b63e7103b9b217758069f0000\",\"descriptor\":\"Kenneth Roque (101769777)[C]\"},{\"id\":\"103187815\",\"wid\":\"b2b83d92eeaa1029d4061b43df1b0000\",\"descriptor\":\"Janella Franzine Vitug (103187815)\"},{\"id\":\"102026540\",\"wid\":\"019d7625ef50010e424040a4de0f0000\",\"descriptor\":\"Jhey Aggihao (102026540)\"},{\"id\":\"102280656\",\"wid\":\"4b657d1e952e102aaa63f603e4020000\",\"descriptor\":\"Joann Dizon (102280656)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"},{\"id\":\"103316249\",\"wid\":\"8759a3d469e01011e0084d292e3f0000\",\"descriptor\":\"Jerusalem Viernes (103316249)\"},{\"id\":\"103378715\",\"wid\":\"0250096828e410240632c76cdf410000\",\"descriptor\":\"Xzyr Acutan (103378715)\"},{\"id\":\"103214218\",\"wid\":\"8b85fdf9ed8810320bc467c66fed0000\",\"descriptor\":\"Mark Jester Manarang (103214218)[C]\"},{\"id\":\"103311354\",\"wid\":\"900407345aee1010541152ffc90c0000\",\"descriptor\":\"Jalene Fabian (103311354)\"},{\"id\":\"101479766\",\"wid\":\"aa753a2a4cb201c2bce3de12563384cf\",\"descriptor\":\"Alyssa Marie Reyes (101479766)\"},{\"id\":\"101819081\",\"wid\":\"85392b25be10017936ddd1ddac15d91e\",\"descriptor\":\"Grace Obena (101819081)\"},{\"id\":\"108039\",\"wid\":\"60219339f7a010647f83fc2f9ab1e396\",\"descriptor\":\"Janrafferty Alfonso (108039)\"},{\"id\":\"102996598\",\"wid\":\"b4c8fd6e094910105589975382c90000\",\"descriptor\":\"Trishia Marie Capulong (102996598)\"},{\"id\":\"459156\",\"wid\":\"60219339f7a01064755182daa5337120\",\"descriptor\":\"MJ Santos (459156)\"},{\"id\":\"131320\",\"wid\":\"60219339f7a010648237a48f9636c6fb\",\"descriptor\":\"Ariel Antonio Ventura (131320)\"},{\"id\":\"115763\",\"wid\":\"9f196ba80a87013f5f68ff6d0819a531\",\"descriptor\":\"Maila Evangelista (115763)\"},{\"id\":\"103174385\",\"wid\":\"7bb4f45cf25d10257daf4e3288c40000\",\"descriptor\":\"Ivan Joshua Ferreras (103174385)\"},{\"id\":\"102992826\",\"wid\":\"6718e4453eb4102352850f5eaf8f0000\",\"descriptor\":\"Francine Anne Aris (102992826)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349217\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-2026_R1667166\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-2026_R1667166\/apply\",\"job_requisition_id\":\"R1667166\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"meganne.sanjose@concentrix.com\"},\"first_name\":\"Meg San Jose (993628)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667166\",\"wid\":\"7f2b13bf5763102b9c605ccab9b40000\",\"descriptor\":\"Customer Service Advisor - Clark 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"728\",\"campaign_id\":\"21860\",\"campaign_title\":\"Advisor I, Customer Service R1667872\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - SMM 2026\",\"street\":\"PHL Mandaluyong City - Megamall\",\"address\":\"PHL Mandaluyong City - Megamall\",\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667872\",\"location\":\"Mandaluyong City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.756+08:00\",\"created_at\":\"2025-12-19T02:31:16.433+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Talent-Connect---SMM-2026_R1667872\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-MEGAC-Y0\",\"wid\":\"b67da9176e3d1062f9e3e8033b4bc2e6\",\"descriptor\":\"PHL Mandaluyong City - Megamall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"dennis.ampong@concentrix.com\"},\"first_name\":\"Ampong, Dennis\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"101433080\",\"wid\":\"ae4f445f714f014951e417bc8a1c2ba2\",\"descriptor\":\"Dennis Ampong (101433080)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349758\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Talent-Connect---SMM-2026_R1667872\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Talent-Connect---SMM-2026_R1667872\/apply\",\"job_requisition_id\":\"R1667872\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"virgilio.dionisio@concentrix.com\"},\"first_name\":\"Argie Dionisio (978583)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667872\",\"wid\":\"7f2b13bf5763102c2f996649514e0000\",\"descriptor\":\"Talent Connect - SMM 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"729\",\"campaign_id\":\"21859\",\"campaign_title\":\"Advisor I, Customer Service R1667169\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Davao 2026\",\"street\":\"PHL Davao City\",\"address\":\"PHL Davao City\",\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>\u2022 <span> <u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667169\",\"location\":\"Bajada Davao City, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.735+08:00\",\"created_at\":\"2025-12-19T02:31:16.366+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-2026_R1667169\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"PH-DAV-ABREE-Y0\",\"wid\":\"b67da9176e3d1062f9e3f39a885fc2f0\",\"descriptor\":\"PHL Davao City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nedshla.acebes@concentrix.com\"},\"first_name\":\"Acebes, Nedshla\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103253827\",\"wid\":\"4e27ab733aa6103ac8244d7a1de50000\",\"descriptor\":\"Channon Anselmo Lopez (103253827)\"},{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"},{\"id\":\"103177988\",\"wid\":\"33c29ac27d561021dd1b0cd497440000\",\"descriptor\":\"Dawn Angela Lapulapu (103177988)\"},{\"id\":\"101785499\",\"wid\":\"f78796fec87401031499190b3d06e1d9\",\"descriptor\":\"Wynritz Malabanan (101785499)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"101781780\",\"wid\":\"becde18defd9013c2dc6d8f7870253de\",\"descriptor\":\"Vic Jayson Bagohin (101781780)\"},{\"id\":\"101880455\",\"wid\":\"a9b25c1ce7900165b6cd6b74a50c23a5\",\"descriptor\":\"Ligaya Sabularse (101880455)\"},{\"id\":\"103349664\",\"wid\":\"cd37ff6c6459101bbaa2337701d10000\",\"descriptor\":\"Trisha Jean Escalante (103349664)\"},{\"id\":\"101444627\",\"wid\":\"1a9f5ff7b58201d024c89695d7214050\",\"descriptor\":\"Jove Ladera (101444627)\"},{\"id\":\"101835895\",\"wid\":\"a481a4b3b09001345d3708009713f8ad\",\"descriptor\":\"Angel Gole Cruz (101835895)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"100866071\",\"wid\":\"60219339f7a01064a5ba159b2f5d66e3\",\"descriptor\":\"Kriza Ramos (100866071)\"},{\"id\":\"102833962\",\"wid\":\"1895dd5c43e71052a95e3c2b79a40000\",\"descriptor\":\"Reuel Nalam (102833962)\"},{\"id\":\"724184\",\"wid\":\"f6358e3b3d6d011f64013eaf001936a2\",\"descriptor\":\"Kenneth Tadong (724184)\"},{\"id\":\"101310743\",\"wid\":\"b718815a50f10107514ef64e4f1a8935\",\"descriptor\":\"Sheena Greso (101310743)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349710\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-2026_R1667169\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-2026_R1667169\/apply\",\"job_requisition_id\":\"R1667169\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"first_name\":\"Ronna Baltazar (100708579)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667169\",\"wid\":\"7f2b13bf5763102b9c93592cba780000\",\"descriptor\":\"Customer Service Advisor - Davao 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><span><u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"730\",\"campaign_id\":\"21858\",\"campaign_title\":\"Advisor I, Customer Service R1667987\",\"campaign_type\":\"job_application\",\"job_title\":\"Naga iRecruit Engage 2025\",\"street\":\"PHL Naga - Ninoy and Cory Ave, Grd Flr\",\"address\":\"PHL Naga - Ninoy and Cory Ave, Grd Flr\",\"city\":\"Naga City\",\"state\":\"Camarines Sur\",\"postal_code\":\"4400\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667987\",\"location\":\"Naga City, Camarines Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.715+08:00\",\"created_at\":\"2025-12-19T02:31:16.218+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg1OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Naga-iRecruit-Engage-2025_R1667987\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Naga City\",\"state\":\"Camarines Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4400\",\"primary_location\":{\"id\":\"PH-NAG-NINOY-01\",\"wid\":\"740544c0a47f01a0c3686a8f1f114265\",\"descriptor\":\"PHL Naga - Ninoy and Cory Ave, Grd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340773\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Naga-iRecruit-Engage-2025_R1667987\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Naga-iRecruit-Engage-2025_R1667987\/apply\",\"job_requisition_id\":\"R1667987\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667987\",\"wid\":\"7f2b13bf5763102c45a4b38b60c10000\",\"descriptor\":\"R1667987 Naga iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"c346fdef87e1015048f054da3430e91d\",\"address\":\"debbie.martinez@concentrix.com\"},\"last_name\":\"Martinez\",\"first_name\":\"Debbie\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"b190c0ecba5e10055f8b738877510005\",\"address\":\"jarry.aballa@concentrix.com\"},\"last_name\":\"Aballa\",\"first_name\":\"Jarry\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"7b02e1017bb401f442de6b64fc0257b0\",\"address\":\"kristine.balasta@concentrix.com\"},\"last_name\":\"Balasta\",\"first_name\":\"Kristine\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"731\",\"campaign_id\":\"21857\",\"campaign_title\":\"Advisor I, Customer Service R1667878\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Shaw 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1667878\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.695+08:00\",\"created_at\":\"2025-12-19T02:31:16.105+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Talent-Connect---Shaw-2026_R1667878\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kateann.almero@concentrix.com\"},\"first_name\":\"Almero, Kate Ann\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"103338917\",\"wid\":\"93e33e00d40d10189abd264b92c90000\",\"descriptor\":\"Ken Gio Bautista (103338917)\"},{\"id\":\"182331\",\"wid\":\"9f196ba80a8701c5e90edbb905194f67\",\"descriptor\":\"Rochelle Lopez (182331)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"103187815\",\"wid\":\"b2b83d92eeaa1029d4061b43df1b0000\",\"descriptor\":\"Janella Franzine Vitug (103187815)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"102328845\",\"wid\":\"1cc09ca25f2e101226ca49dc788d0000\",\"descriptor\":\"Su Lobita\u00f1a (102328845)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"102049290\",\"wid\":\"8248618ae6861019c4d54b5e6da60000\",\"descriptor\":\"Camille Xena Carpio (102049290)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349684\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Talent-Connect---Shaw-2026_R1667878\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Talent-Connect---Shaw-2026_R1667878\/apply\",\"job_requisition_id\":\"R1667878\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jeff.visico@concentrix.com\"},\"first_name\":\"Jeff Visico (100252719)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667878\",\"wid\":\"7f2b13bf5763102c306597b40a8d0001\",\"descriptor\":\"Talent Connect - Shaw 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"732\",\"campaign_id\":\"21853\",\"campaign_title\":\"Advisor I, Customer Service R1667998\",\"campaign_type\":\"job_application\",\"job_title\":\"Megamall iRecruit Engage 2025\",\"street\":\"PHL Mandaluyong City - Megamall\",\"address\":\"PHL Mandaluyong City - Megamall\",\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667998\",\"location\":\"Mandaluyong City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.674+08:00\",\"created_at\":\"2025-12-19T02:31:15.695+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Megamall-iRecruit-Engage-2025_R1667998\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-MEGAC-Y0\",\"wid\":\"b67da9176e3d1062f9e3e8033b4bc2e6\",\"descriptor\":\"PHL Mandaluyong City - Megamall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340733\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Megamall-iRecruit-Engage-2025_R1667998\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Megamall-iRecruit-Engage-2025_R1667998\/apply\",\"job_requisition_id\":\"R1667998\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667998\",\"wid\":\"7f2b13bf5763102c4646bd6fb62a0000\",\"descriptor\":\"R1667998 Megamall iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"2edf34e1389d010a137da0c31e3c0002\",\"address\":\"frank.gonzales1@concentrix.com\"},\"last_name\":\"Gonzales\",\"first_name\":\"Frank\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"ee9b1cd1bea31018f74ce4d6594b0001\",\"address\":\"malcom.pamaran@concentrix.com\"},\"last_name\":\"Pamaran\",\"first_name\":\"Malcom\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"733\",\"campaign_id\":\"21851\",\"campaign_title\":\"Advisor I, Customer Service R1556698\",\"campaign_type\":\"job_application\",\"job_title\":\"BAGUIO ARP TALKPUSH 2025\",\"street\":\"PHL Baguio City - TechnoHub B\",\"address\":\"PHL Baguio City - TechnoHub B\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556698\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.653+08:00\",\"created_at\":\"2025-12-19T02:31:14.882+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/BAGUIO-ARP-TALKPUSH-2025_R1556698\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8df8e12b90ef012f3867bd87510636fb\",\"address\":\"kristineanne.dioquino@concentrix.com\"},\"last_name\":\"Dioquino\",\"first_name\":\"Anne\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287727\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/BAGUIO-ARP-TALKPUSH-2025_R1556698\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/BAGUIO-ARP-TALKPUSH-2025_R1556698\/apply\",\"job_requisition_id\":\"R1556698\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701298d3cef890719f9cb\",\"address\":\"maureen.adona@concentrix.com\"},\"last_name\":\"Abinan\",\"first_name\":\"Maureen\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556698\",\"wid\":\"7d04ab264a9a100c0a03639b95310000\",\"descriptor\":\"R1556698 BAGUIO ARP TALKPUSH 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8df8e12b90ef012f3867bd87510636fb\",\"address\":\"kristineanne.dioquino@concentrix.com\"},\"last_name\":\"Dioquino\",\"first_name\":\"Anne\"},{\"email\":{\"wid\":\"501949a6d8c51016504c012f36cd0001\",\"address\":\"danbrian.arenas@concentrix.com\"},\"last_name\":\"Arenas\",\"first_name\":\"Dan Brian\"},{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},{\"email\":{\"wid\":\"f58fff64fb3b100fedd36899679f0003\",\"address\":\"francineanne.aris@concentrix.com\"},\"last_name\":\"Aris\",\"first_name\":\"Francine Anne\"},{\"email\":{\"wid\":\"a0bc6331b589010e626e3364866c0006\",\"address\":\"krishnajhey.aggihao@concentrix.com\"},\"last_name\":\"Aggihao\",\"first_name\":\"Jhey\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"734\",\"campaign_id\":\"21844\",\"campaign_title\":\"Advisor I, Customer Service R1667095\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Davao Events 2026\",\"street\":\"PHL Davao City\",\"address\":\"PHL Davao City\",\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>\u2022 <span> <u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667095\",\"location\":\"Bajada Davao City, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.632+08:00\",\"created_at\":\"2025-12-19T02:31:11.353+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-Events-2026_R1667095\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"PH-DAV-ABREE-Y0\",\"wid\":\"b67da9176e3d1062f9e3f39a885fc2f0\",\"descriptor\":\"PHL Davao City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tyche.abad@concentrix.com\"},\"first_name\":\"Abad, Tyche\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"101785499\",\"wid\":\"f78796fec87401031499190b3d06e1d9\",\"descriptor\":\"Wynritz Malabanan (101785499)\"},{\"id\":\"101880455\",\"wid\":\"a9b25c1ce7900165b6cd6b74a50c23a5\",\"descriptor\":\"Ligaya Sabularse (101880455)\"},{\"id\":\"100866071\",\"wid\":\"60219339f7a01064a5ba159b2f5d66e3\",\"descriptor\":\"Kriza Ramos (100866071)\"},{\"id\":\"103361411\",\"wid\":\"3dc9b3223de6101f67b1acca8e440000\",\"descriptor\":\"Ty Abad (103361411)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"},{\"id\":\"103349664\",\"wid\":\"cd37ff6c6459101bbaa2337701d10000\",\"descriptor\":\"Trisha Jean Escalante (103349664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349721\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-Events-2026_R1667095\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-Events-2026_R1667095\/apply\",\"job_requisition_id\":\"R1667095\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"first_name\":\"Ronna Baltazar (100708579)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667095\",\"wid\":\"72284790795c102b8ff197fb628f0000\",\"descriptor\":\"Customer Service Advisor - Davao Events 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><span><u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"735\",\"campaign_id\":\"21843\",\"campaign_title\":\"Advisor I, Customer Service R1667984\",\"campaign_type\":\"job_application\",\"job_title\":\"Makati iRecruit Engage 2025\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667984\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.609+08:00\",\"created_at\":\"2025-12-19T02:31:11.205+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Makati-iRecruit-Engage-2025_R1667984\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"978316\",\"wid\":\"f6358e3b3d6d015a95697d3afd18d1d0\",\"descriptor\":\"John Paul Anonuevo (978316)\"},{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102128572\",\"wid\":\"ee9b1cd1bea3101860be6b4b659c0000\",\"descriptor\":\"Bianca Ramirez (102128572)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"726252\",\"wid\":\"f6358e3b3d6d01afb84d2cc200192701\",\"descriptor\":\"Ged Terceno (726252)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"101950109\",\"wid\":\"358cb18d61d6010fba7f9a49c2f70000\",\"descriptor\":\"Jayacinth Malvaroza (101950109)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"102001265\",\"wid\":\"8962dad7b3640103fa58640af9e60000\",\"descriptor\":\"Leslie Perez (102001265)\"},{\"id\":\"103356034\",\"wid\":\"22f8820a39fa101dc994741d2d530000\",\"descriptor\":\"Olima Delson (103356034)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"},{\"id\":\"102351579\",\"wid\":\"a4d1cfc6b457101b57ac7c7c795a0000\",\"descriptor\":\"Angel Aquino (102351579)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"101213059\",\"wid\":\"ed16e015daa401a27933ca9836453579\",\"descriptor\":\"OJ Sandoval (101213059)\"},{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"102908576\",\"wid\":\"32eaf7db2e3c1008943eabfd42680000\",\"descriptor\":\"Jimpaul Maravillas (102908576)\"},{\"id\":\"102109583\",\"wid\":\"e18fba697eaa1010e293fb3d980c0000\",\"descriptor\":\"Alyssa Mae Dadal (102109583)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340823\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Makati-iRecruit-Engage-2025_R1667984\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Makati-iRecruit-Engage-2025_R1667984\/apply\",\"job_requisition_id\":\"R1667984\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667984\",\"wid\":\"773fceab4203102c44fde73fbe530001\",\"descriptor\":\"Makati iRecruit Engage 2025\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"736\",\"campaign_id\":\"21842\",\"campaign_title\":\"Advisor I, Customer Service R1683378\",\"campaign_type\":\"job_application\",\"job_title\":\"Cebu IT Park\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Cebu City - The Link\",\"address\":\"PHL Cebu City - The Link\",\"city\":\"Cebu City\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>#WAH jobs also available.<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683378\",\"location\":\"Cebu City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.581+08:00\",\"created_at\":\"2025-12-19T02:31:11.126+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Cebu-IT-Park-Customer-Care-Specialist-iRecruit-Engage-2026_R1683378\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cebu City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-LINKG-Y0\",\"wid\":\"b67da9176e3d1062f9e3f6ffe21dc2f5\",\"descriptor\":\"PHL Cebu City - The Link\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericcarl.abellana1@concentrix.com\"},\"first_name\":\"Abellana, Eric Carl\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"1046546\",\"wid\":\"f6358e3b3d6d01c91c8bb4cbff1812b0\",\"descriptor\":\"Keshia Luzano (1046546)\"},{\"id\":\"102272093\",\"wid\":\"c27573b450b7102682c6960481f50000\",\"descriptor\":\"Fatima Saladaga (102272093)\"},{\"id\":\"101083970\",\"wid\":\"aeae964d4d591050861ff4e9be55daea\",\"descriptor\":\"Jacqueline Pilapil (101083970)\"},{\"id\":\"102328845\",\"wid\":\"1cc09ca25f2e101226ca49dc788d0000\",\"descriptor\":\"Su Lobita\u00f1a (102328845)\"},{\"id\":\"103349669\",\"wid\":\"cd37ff6c6459101bbad0e851ec630000\",\"descriptor\":\"Chrisdom Tablate (103349669)\"},{\"id\":\"101235593\",\"wid\":\"5394e058370d01bfa421a721905cb138\",\"descriptor\":\"Faith Kwong (101235593)\"},{\"id\":\"102887732\",\"wid\":\"ab992a5af6c110171ad9cad30fd10000\",\"descriptor\":\"Claudine Kaye Olayvar (102887732)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"102215684\",\"wid\":\"85018d4cae2c1007bf1a2c82e0620000\",\"descriptor\":\"Roland Baldos (102215684)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"101994547\",\"wid\":\"83e0950206e8012443353406e0a60000\",\"descriptor\":\"Roger Angelo Lansa (101994547)\"},{\"id\":\"1082281\",\"wid\":\"9f196ba80a87019409e1cda00519119b\",\"descriptor\":\"Ana Mae Escalicas (1082281)\"},{\"id\":\"103282353\",\"wid\":\"66ec3d08ec4a1007c7ce575907ce0000\",\"descriptor\":\"Fritzie Mae Cabansag (103282353)\"},{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"},{\"id\":\"103031366\",\"wid\":\"3f4cf14cdd441026e74c3ffca0de0000\",\"descriptor\":\"Mil Cagatulia (103031366)\"},{\"id\":\"101425779\",\"wid\":\"cfa2760583cb012b615347c2fb12f752\",\"descriptor\":\"Ana Marie Delbo (101425779)\"},{\"id\":\"102346629\",\"wid\":\"5ea36adbf97410192d4907802b760000\",\"descriptor\":\"Eric Carl Abellana (102346629)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"103286022\",\"wid\":\"72c00c10ab02100943644840d5ca0000\",\"descriptor\":\"Neil Robert Antonio (103286022)\"},{\"id\":\"102032616\",\"wid\":\"a6c6b7ef2b420110ec4eb8d989da0000\",\"descriptor\":\"Marie Danielle Dela Cruz (102032616)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"101454955\",\"wid\":\"06ce6c95edd60122b37e5263aa27aa21\",\"descriptor\":\"Renalyn Tariao (101454955)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"102896327\",\"wid\":\"1af7455ef1d910197d17f23d21b70000\",\"descriptor\":\"Erika Mae Pekit-pekit (102896327)\"},{\"id\":\"102328212\",\"wid\":\"c288cd88a7fa1011e05a54eacfa70000\",\"descriptor\":\"Gwen Claudette Delgado (102328212)\"},{\"id\":\"100707675\",\"wid\":\"60219339f7a01064a59fe7dd2c76ed47\",\"descriptor\":\"Blanch Villordon (100707675)\"},{\"id\":\"102028539\",\"wid\":\"4be2fdb49cb6010f9e32de2399560000\",\"descriptor\":\"Jewelshane Sibulan (102028539)\"},{\"id\":\"102934089\",\"wid\":\"d62536c434f8101748a6564876220000\",\"descriptor\":\"Catherine Joy Alarcon (102934089)\"},{\"id\":\"101478782\",\"wid\":\"cf0bf17457300178358a4e080033ee7e\",\"descriptor\":\"Miguel Wilfredo Jovero (101478782)\"},{\"id\":\"100790659\",\"wid\":\"60219339f7a01064a5ad0cb5a5742cde\",\"descriptor\":\"Angelique Rose Mangubat (100790659)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"102905903\",\"wid\":\"4aca2c20960e100fe12cca3c43090000\",\"descriptor\":\"Kishiee Sarvida (102905903)\"},{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"101027219\",\"wid\":\"9864e8cfe426101a86106503417380ec\",\"descriptor\":\"Hanna Grace Illut (101027219)\"},{\"id\":\"101041480\",\"wid\":\"eb68039bb188102b1f4555d6db463fe8\",\"descriptor\":\"Kim Jones Marababol (101041480)\"},{\"id\":\"101072113\",\"wid\":\"abe9762a8a941047b2aa4de1c338c2fb\",\"descriptor\":\"Krisverino Borres (101072113)\"},{\"id\":\"101344505\",\"wid\":\"d68fbb48badb01a86a58ea2e031bd0a2\",\"descriptor\":\"Chenee Faye Osabel (101344505)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"100745794\",\"wid\":\"60219339f7a01064a5a6303cd36e099b\",\"descriptor\":\"Angelicon Espinosa (100745794)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"},{\"id\":\"101826897\",\"wid\":\"2a3dc7769cc401eaf628aa827117c8a2\",\"descriptor\":\"Ron Babatuan (101826897)\"},{\"id\":\"102908576\",\"wid\":\"32eaf7db2e3c1008943eabfd42680000\",\"descriptor\":\"Jimpaul Maravillas (102908576)\"},{\"id\":\"101115461\",\"wid\":\"b0c928be7df801b1f18536ffc64a5c3c\",\"descriptor\":\"Jayvee Ian Petere (101115461)\"},{\"id\":\"101433622\",\"wid\":\"abe1d52b0bdc01596acc3664921ccc79\",\"descriptor\":\"Morielle Barquero (101433622)\"},{\"id\":\"457497\",\"wid\":\"60219339f7a0106476987652200a4991\",\"descriptor\":\"Quelyn Pacatang (457497)\"},{\"id\":\"102932389\",\"wid\":\"bae06597128f10037919b0223e890000\",\"descriptor\":\"Arvin Santos (102932389)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"100810799\",\"wid\":\"60219339f7a01064a5afc1ac1c43388e\",\"descriptor\":\"Crispina Castino (100810799)\"},{\"id\":\"102036868\",\"wid\":\"6d16de0b3a4b0112d26d1a72281f0000\",\"descriptor\":\"Reymart De la torre (102036868)\"},{\"id\":\"101533314\",\"wid\":\"8bd1288bf4f301f7f5ee6911a11b5591\",\"descriptor\":\"Amel Love Suscano (101533314)\"},{\"id\":\"101244807\",\"wid\":\"84ef38693cf301977ae513eb7529b605\",\"descriptor\":\"Khaye Perales (101244807)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"101134347\",\"wid\":\"6947fd9b76091076a99bbffb080fdb05\",\"descriptor\":\"Doi Ramos (101134347)\"},{\"id\":\"103198845\",\"wid\":\"509863e9572b102cdcb157aba45e0000\",\"descriptor\":\"Whax Joaquin (103198845)\"},{\"id\":\"101812689\",\"wid\":\"70cc86cbc44e01a86cc4bde00211bb59\",\"descriptor\":\"Allysson Mae Licayan (101812689)\"},{\"id\":\"102341410\",\"wid\":\"160d8d6e7a1b10171c214de6cc310000\",\"descriptor\":\"Joda Bay Sagarino (102341410)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349798\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Cebu-IT-Park-Customer-Care-Specialist-iRecruit-Engage-2026_R1683378\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Cebu-IT-Park-Customer-Care-Specialist-iRecruit-Engage-2026_R1683378\/apply\",\"job_requisition_id\":\"R1683378\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683378\",\"wid\":\"6e29eaaf5197103b481eb6e72c590000\",\"descriptor\":\"Cebu IT Park\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"737\",\"campaign_id\":\"21840\",\"campaign_title\":\"Advisor I, Customer Service R1668003\",\"campaign_type\":\"job_application\",\"job_title\":\"WAH iRecruit Engage 2025\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><\/p>\",\"ats_external_id\":\"R1668003\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.544+08:00\",\"created_at\":\"2025-12-19T02:31:10.990+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/WAH-iRecruit-Engage-2025_R1668003\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Digital\",\"wid\":\"0227dc387a09013a9d49e5c3f465d93a\",\"descriptor\":\"Digital\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340752\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/WAH-iRecruit-Engage-2025_R1668003\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/WAH-iRecruit-Engage-2025_R1668003\/apply\",\"job_requisition_id\":\"R1668003\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1668003\",\"wid\":\"72284790795c102c46a8ff7325fe0001\",\"descriptor\":\"R1668003 WAH iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"62472229894f10248f48797284220001\",\"address\":\"chanteljoie.mallari@concentrix.com\"},\"last_name\":\"Mallari\",\"first_name\":\"Chantel Joie\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"31fcaa920650011bb3b78d60186b0003\",\"address\":\"haydee.delacruz@concentrix.com\"},\"last_name\":\"dela Cruz\",\"first_name\":\"Haydee\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"d778f2bc26f001040b5b909295df0001\",\"address\":\"maryleslie.perez@concentrix.com\"},\"last_name\":\"Perez\",\"first_name\":\"Leslie\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"d82a8891516a01aa82e88e212a17c88d\",\"address\":\"zarrahjane.fopalan@concentrix.com\"},\"last_name\":\"Fopalan\",\"first_name\":\"Zarrah Jane\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"738\",\"campaign_id\":\"21839\",\"campaign_title\":\"Advisor I, Customer Service R1667867\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Davao 2026\",\"street\":\"PHL Davao City\",\"address\":\"PHL Davao City\",\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667867\",\"location\":\"Bajada Davao City, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.522+08:00\",\"created_at\":\"2025-12-19T02:31:10.933+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Talent-Connect---Davao-2026_R1667867\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"PH-DAV-ABREE-Y0\",\"wid\":\"b67da9176e3d1062f9e3f39a885fc2f0\",\"descriptor\":\"PHL Davao City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tyche.abad@concentrix.com\"},\"first_name\":\"Abad, Tyche\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"101785499\",\"wid\":\"f78796fec87401031499190b3d06e1d9\",\"descriptor\":\"Wynritz Malabanan (101785499)\"},{\"id\":\"101444627\",\"wid\":\"1a9f5ff7b58201d024c89695d7214050\",\"descriptor\":\"Jove Ladera (101444627)\"},{\"id\":\"103361411\",\"wid\":\"3dc9b3223de6101f67b1acca8e440000\",\"descriptor\":\"Ty Abad (103361411)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349731\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Talent-Connect---Davao-2026_R1667867\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Talent-Connect---Davao-2026_R1667867\/apply\",\"job_requisition_id\":\"R1667867\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"first_name\":\"Ronna Baltazar (100708579)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667867\",\"wid\":\"6df082c351b5102c2f09852ad1240000\",\"descriptor\":\"Talent Connect - Davao 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"739\",\"campaign_id\":\"21838\",\"campaign_title\":\"Advisor I, Customer Service R1670743\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist\",\"street\":\"AUS Work-at-Home Victoria\",\"address\":\"AUS Work-at-Home Victoria\",\"city\":\"Victoria\",\"state\":\"Victoria\",\"postal_code\":\"4069\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"Join a respected Federal Government department that plays a key role in shaping Australia\u2019s financial wellbeing.\",\"long_description\":\"<p><b>Customer Service Specialist<\/b><\/p><p><\/p><div><p><b>100% Work From Home | Permanent Full-Time<\/b><\/p><\/div><p><b><i>Comfortable with people. At ease with money. Monday to Friday, from home.<\/i><\/b><\/p><p>This role is a great fit if you\u2019ve got solid work experience behind you and you\u2019re comfortable having conversations about money. You don\u2019t need a contact centre background - just a track record of showing up, following process, and handling whatever comes your way with a level head.<\/p><p><\/p><p>If you\u2019ve come from banking, insurance, accounting, retail finance, government, or any customer-facing role where accuracy and doing right by people mattered - we\u2019d love to hear from you.<\/p><p><\/p><div><p>You\u2019ll be supporting Australians with financial and government enquiries on a busy inbound queue, working within clear scripts and compliance guidelines. The calls vary - some straightforward, some sensitive - but the expectation is the same: accurate, empathetic, professional, every time.<\/p><p><\/p><\/div><h2>What You\u2019ll Be Doing<\/h2><ul><li>High-volume inbound calls - financial and government matters<\/li><li>Strict script and compliance adherence<\/li><li>Applying financial literacy to guide customers clearly and accurately<\/li><li>Maintaining professionalism across a range of conversation types<\/li><\/ul><div><p><\/p><\/div><h2>The Details<\/h2><ul><li>&#x1f4b0;\u00a0 $26.70\/hr &#43; Super &#43; Incentives - with pay increases as you expand across business lines<\/li><li>&#x1f3e0;\u00a0 100% permanent Work From Home<\/li><li>&#x1f4c5;\u00a0 Monday\u2013Friday only | 7.6hr shifts with rotating start times between<b> 7am\u201312pm AEST<\/b><\/li><li>&#x1f5a5;\ufe0f\u00a0 Equipment provided (<b>Melbourne CBD collection required<\/b>)<\/li><li>&#x1f4cb;\u00a0 Multiple intake dates across June and July 2026 - apply early, security clearance can take up to a month once submitted<\/li><\/ul><div><p><\/p><\/div><h2>What You Bring<\/h2><ul><li>Professional experience in a role where accuracy, compliance, or financial concepts mattered<\/li><li>Comfort working within scripted, process-driven environments<\/li><li>A solid grasp of financial concepts - numbers shouldn\u2019t faze you<\/li><li>Strong communication, composure, and attention to detail<\/li><li>Reliable home internet (min. 50Mbps\u2193 \/ 20Mbps\u2191) and a private workspace<\/li><\/ul><div><p><\/p><\/div><h2>Requirements<\/h2><div><p><b>Australian Citizenship required<\/b>\u00a0 |\u00a0 Within 50km of Melbourne CBD\u00a0 |\u00a0 Police and Government Security checks<\/p><p><\/p><\/div><h2>Why Concentrix<\/h2><p>Concentrix is a global leader in customer experience with long-standing client partnerships. This isn\u2019t just a stable role - it\u2019s work that makes a real difference. Every call supports Australians accessing essential services, and your contribution is seen and valued from day one.<\/p><ul><li>&#x1f4bc;\u00a0 Career growth based on passion and aptitude - clear pathways, real stretch opportunities<\/li><li>&#x1f4da;\u00a0 20,000&#43; LinkedIn Learning courses, all access, plus Concentrix University<\/li><li>\u2764\ufe0f\u00a0 24\/7 wellbeing support via Sonder - physical health, mental wellbeing, safety, and personal needs<\/li><li>&#x1f31f;\u00a0 Empathetic, accessible leaders invested in your success - removing barriers, not adding them<\/li><li>&#x1f3c6;\u00a0 Incentives, bonuses, and everyday recognition - your contribution is seen and valued<\/li><li>&#x1f680;\u00a0 Confident from day one with thorough onboarding and support that keeps going<\/li><\/ul><p><\/p><div><p><b>If structure is your strength and finance is your language - apply now.<\/b><\/p><\/div><p><i>*Applicants must be 18&#43;, hold Australian Citizenship, and be able to complete all required Police and Government Security checks.<\/i><\/p>\",\"ats_external_id\":\"R1670743\",\"location\":\"Victoria, Victoria\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.495+08:00\",\"created_at\":\"2025-12-19T02:31:10.917+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Work-at-Home-Victoria\/Customer-Service-Specialist_R1670743-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01e8b8c9c676c10f7038\",\"descriptor\":\"Concentrix Services Pty Ltd\",\"reference_id\":\"ICNAU\",\"organization_reference_id\":\"ICNAU\"},\"location\":{\"city\":\"Victoria\",\"state\":\"Victoria\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"4069\",\"primary_location\":{\"id\":\"AU-WAH-VICTO-00\",\"wid\":\"0e05d796c38c01789bef547b2f6b93ec\",\"descriptor\":\"AUS Work-at-Home Victoria\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kayla.crawford@concentrix.com\"},\"first_name\":\"Crawford, Kayla\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102216636\",\"wid\":\"52a45cc5a0991008447c36a58ee10000\",\"descriptor\":\"Emily Richardson-Dowell (102216636)\"},{\"id\":\"103250012\",\"wid\":\"8397fac164fa103e03a55f7617f00000\",\"descriptor\":\"Abigail Williams (103250012)\"},{\"id\":\"103166928\",\"wid\":\"5b25cd47ceb7102301b6eab2c8d30000\",\"descriptor\":\"Kayla Crawford (103166928)\"},{\"id\":\"102154565\",\"wid\":\"b60d23e33a4a100712a9692bc50c0000\",\"descriptor\":\"Vee Fraser (102154565)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370284\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Work-at-Home-Victoria\/Customer-Service-Specialist_R1670743-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Work-at-Home-Victoria\/Customer-Service-Specialist_R1670743-1\/apply\",\"job_requisition_id\":\"R1670743\"}],\"organizations\":[{\"wid\":\"740544c0a47f01e8b8c9c676c10f7038\",\"descriptor\":\"Concentrix Services Pty Ltd\",\"reference_id\":\"ICNAU\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNAU\"},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"neil.duyvestyn@concentrix.com\"},\"first_name\":\"Neil Duyvestyn (101564178)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1670743\",\"wid\":\"6c9ab2f414cd102eeb8063e8423c0000\",\"descriptor\":\"Customer Service Specialist\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"740\",\"campaign_id\":\"21835\",\"campaign_title\":\"Advisor I, Customer Service R1667871\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - One Makati 2026\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667871\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.475+08:00\",\"created_at\":\"2025-12-19T02:31:10.796+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---One-Makati-2026_R1667871\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"101954581\",\"wid\":\"a0db739d3b360111daca488bbc760000\",\"descriptor\":\"Hazel Joy Jambaro (101954581)\"},{\"id\":\"103338917\",\"wid\":\"93e33e00d40d10189abd264b92c90000\",\"descriptor\":\"Ken Gio Bautista (103338917)\"},{\"id\":\"182331\",\"wid\":\"9f196ba80a8701c5e90edbb905194f67\",\"descriptor\":\"Rochelle Lopez (182331)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"103308043\",\"wid\":\"c5958d2b0a39100fa88e2680188c0000\",\"descriptor\":\"Bess Francisco (103308043)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"101213059\",\"wid\":\"ed16e015daa401a27933ca9836453579\",\"descriptor\":\"OJ Sandoval (101213059)\"},{\"id\":\"101969850\",\"wid\":\"56291c7bdb230118e9873dbc71420000\",\"descriptor\":\"Lealand Vasquez (101969850)\"},{\"id\":\"102828331\",\"wid\":\"cfdc408017ea104f35e559c03e7c0000\",\"descriptor\":\"Alvin John Talens (102828331)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349473\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---One-Makati-2026_R1667871\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---One-Makati-2026_R1667871\/apply\",\"job_requisition_id\":\"R1667871\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"maureen.adona@concentrix.com\"},\"first_name\":\"Maureen Abinan (574925)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667871\",\"wid\":\"72284790795c102c2f6b089a17b20000\",\"descriptor\":\"Talent Connect - One Makati 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"741\",\"campaign_id\":\"21834\",\"campaign_title\":\"Advisor I, Customer Service R1667168\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cyberwest 2026\",\"street\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\",\"address\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667168\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.452+08:00\",\"created_at\":\"2025-12-19T02:31:10.765+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Cyberwest-2026_R1667168\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-SMCYB-04\",\"wid\":\"740544c0a47f01c1c6305a8f1f110665\",\"descriptor\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"4ce2ee3aa387101005d0d03738940003\",\"address\":\"alex.baclaan1@concentrix.com\"},\"last_name\":\"Baclaan\",\"first_name\":\"Alex\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Operations Reporting\",\"wid\":\"e839f21b1ce101e8ddd92884da06017b\",\"descriptor\":\"Operations Reporting\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-348476\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Cyberwest-2026_R1667168\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Cyberwest-2026_R1667168\/apply\",\"job_requisition_id\":\"R1667168\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701562af37991081917bb\",\"address\":\"maryjay.yu@concentrix.com\"},\"last_name\":\"Yu\",\"first_name\":\"Mary Jay\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667168\",\"wid\":\"72284790795c102b9c6dbfc3e8810000\",\"descriptor\":\"R1667168 Customer Service Advisor - Cyberwest 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"4ce2ee3aa387101005d0d03738940003\",\"address\":\"alex.baclaan1@concentrix.com\"},\"last_name\":\"Baclaan\",\"first_name\":\"Alex\"},{\"email\":{\"wid\":\"f6358e3b3d6d01df9bf8e42f03191636\",\"address\":\"andrea.mendoza@concentrix.com\"},\"last_name\":\"Mendoza-Santos\",\"first_name\":\"Andrea\"},{\"email\":{\"wid\":\"e8566bf2ff271001bf01e86968e30002\",\"address\":\"aritafaye.hubilla@concentrix.com\"},\"last_name\":\"Hubilla\",\"first_name\":\"Arita Faye\"},{\"email\":{\"wid\":\"f07fa819644c101d0fc478cc214f0002\",\"address\":\"johncelex.macabutas@concentrix.com\"},\"last_name\":\"Macabutas\",\"first_name\":\"Celex\"},{\"email\":{\"wid\":\"1065fddd5146011675d83088fd569c42\",\"address\":\"rosemarie.ganado@concentrix.com\"},\"last_name\":\"Ganado\",\"first_name\":\"Dylan\"},{\"email\":{\"wid\":\"427b3c89e5230109b5347045cc009260\",\"address\":\"elaine.garcia@concentrix.com\"},\"last_name\":\"Garcia\",\"first_name\":\"Elaine Joy\"},{\"email\":{\"wid\":\"2d312458595c01e39cf2417d19118464\",\"address\":\"gerardojr.pecayo@concentrix.com\"},\"last_name\":\"Pecayo\",\"first_name\":\"Gerard\"},{\"email\":{\"wid\":\"70bd23f0b1e001fb5f89c0b72b103d24\",\"address\":\"jasper.evaristo@concentrix.com\"},\"last_name\":\"Evaristo\",\"first_name\":\"Jasper\"},{\"email\":{\"wid\":\"f6358e3b3d6d01e0c9fea99002190597\",\"address\":\"jennifer.gannaban@concentrix.com\"},\"last_name\":\"Gannaban\",\"first_name\":\"Jennifer\"},{\"email\":{\"wid\":\"38d4966d6ce610141e9cabf395370000\",\"address\":\"jienelmae.cejane@concentrix.com\"},\"last_name\":\"Cejane\",\"first_name\":\"Jiemae\"},{\"email\":{\"wid\":\"251285f66e670176cebf7c6ee22c1cec\",\"address\":\"jomarykheren.moreno@concentrix.com\"},\"last_name\":\"Moreno\",\"first_name\":\"Jomary Kheren\"},{\"email\":{\"wid\":\"de4ed5cfbe540121a90c996287860001\",\"address\":\"mary.sioco@concentrix.com\"},\"last_name\":\"Sioco\",\"first_name\":\"Joy\"},{\"email\":{\"wid\":\"c1b956ff42f501b9bd61239f001a2ae4\",\"address\":\"kathleenmae.urbano@concentrix.com\"},\"last_name\":\"Urbano\",\"first_name\":\"Kathleen Mae\"},{\"email\":{\"wid\":\"16ec5ccba6591019690aa24dbdb30001\",\"address\":\"lorena.woo@concentrix.com\"},\"last_name\":\"Woo\",\"first_name\":\"Lorena\"},{\"email\":{\"wid\":\"9f196ba80a8701c719fbfd6d08199b31\",\"address\":\"Maila.Evangelista@concentrix.com\"},\"last_name\":\"Evangelista\",\"first_name\":\"Maila\"},{\"email\":{\"wid\":\"bead3c7a9f911021d6913a236f760005\",\"address\":\"maryjoy.adoan@concentrix.com\"},\"last_name\":\"Ado-an\",\"first_name\":\"Mary Joy\"},{\"email\":{\"wid\":\"de4ed5cfbe5401213ffdb08a766e0005\",\"address\":\"nelmagabrielle.binuya@concentrix.com\"},\"last_name\":\"Binuya\",\"first_name\":\"Nelma Gabrielle\"},{\"email\":{\"wid\":\"959ecfaa0b2a101b652507df66850003\",\"address\":\"nicole.arlegui@concentrix.com\"},\"last_name\":\"Arlegui\",\"first_name\":\"Nicole\"},{\"email\":{\"wid\":\"d864614e3c4b011d2a03d4414ab50005\",\"address\":\"raquel.atienza@concentrix.com\"},\"last_name\":\"Atienza\",\"first_name\":\"Raquel\"},{\"email\":{\"wid\":\"d6ebf20db451103281ee4f2741a10003\",\"address\":\"rechelleann.flor@concentrix.com\"},\"last_name\":\"Flor\",\"first_name\":\"Rechelle Ann\"},{\"email\":{\"wid\":\"b114bd7364fc011d2857bcbf00890003\",\"address\":\"sarah.raymundo@concentrix.com\"},\"last_name\":\"Raymundo\",\"first_name\":\"Sarah\"},{\"email\":{\"wid\":\"63b6dbece10d10168ef6d50946820000\",\"address\":\"marionadrianaroccini.payumo@concentrix.com\"},\"last_name\":\"Payumo\",\"first_name\":\"Yana\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"742\",\"campaign_id\":\"21833\",\"campaign_title\":\"Advisor I, Customer Service R1666261\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Alabang XTRA 2026\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p><p><\/p>\",\"ats_external_id\":\"R1666261\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.429+08:00\",\"created_at\":\"2025-12-19T02:31:10.548+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Customer-Service-Advisor---Alabang-XTRA-2026_R1666261\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"102083409\",\"wid\":\"b02da584014810076184bde2d6c70000\",\"descriptor\":\"Ma. Elena Roldan (102083409)\"},{\"id\":\"101887500\",\"wid\":\"b21aad4d9b11017f73fb73b5cc0f0304\",\"descriptor\":\"Earl Dimaculangan (101887500)\"},{\"id\":\"102115349\",\"wid\":\"fc28a69d085a1012d0f8387705c00000\",\"descriptor\":\"Rold Dexter Apalla (102115349)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"101903705\",\"wid\":\"8319f765de010116b7bfbb3726370000\",\"descriptor\":\"Christa Joy Amor David (101903705)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349782\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Customer-Service-Advisor---Alabang-XTRA-2026_R1666261\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Customer-Service-Advisor---Alabang-XTRA-2026_R1666261\/apply\",\"job_requisition_id\":\"R1666261\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"angelica.urgelles@concentrix.com\"},\"first_name\":\"Ma. Angelica Urgelles (101514379)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666261\",\"wid\":\"72b6c19dbb0e102a5fc1b4b8ea9b0000\",\"descriptor\":\"Customer Service Advisor - Alabang XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"743\",\"campaign_id\":\"21832\",\"campaign_title\":\"Advisor I, Customer Service R1682927\",\"campaign_type\":\"job_application\",\"job_title\":\"TAGUIG ARP TALKPUSH 2026\",\"street\":\"PHL Fort Bonifacio - Uptown Mall\",\"address\":\"PHL Fort Bonifacio - Uptown Mall\",\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1634\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682927\",\"location\":\"Bonifacio Global City Taguig, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.406+08:00\",\"created_at\":\"2025-12-19T02:31:10.198+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/TAGUIG-ARP-TALKPUSH-2026_R1682927\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1634\",\"primary_location\":{\"id\":\"PH-FOR-UPTOW-00\",\"wid\":\"740544c0a47f01302a50698f1f113d65\",\"descriptor\":\"PHL Fort Bonifacio - Uptown Mall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102124464\",\"wid\":\"7799da4dd3a410167f5938b2d9350000\",\"descriptor\":\"Carolyn Ramoso (102124464)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102070624\",\"wid\":\"07c8d662333d10019e1d30d769430000\",\"descriptor\":\"Ian Mojica (102070624)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349788\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/TAGUIG-ARP-TALKPUSH-2026_R1682927\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/TAGUIG-ARP-TALKPUSH-2026_R1682927\/apply\",\"job_requisition_id\":\"R1682927\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"febbieann.calma@concentrix.com\"},\"first_name\":\"Febbie Ann Calma (101216098)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682927\",\"wid\":\"6e29eaaf5197103b02408a4751130000\",\"descriptor\":\"TAGUIG ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"744\",\"campaign_id\":\"21829\",\"campaign_title\":\"Advisor I, Customer Service R1559112\",\"campaign_type\":\"job_application\",\"job_title\":\"BP San Lazaro 2025\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559112\",\"location\":\"Santa Cruz, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.383+08:00\",\"created_at\":\"2025-12-19T02:31:10.151+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/BP-San-Lazaro-2025_R1559112-21\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338354\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/BP-San-Lazaro-2025_R1559112-21\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/BP-San-Lazaro-2025_R1559112-21\/apply\",\"job_requisition_id\":\"R1559112\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559112\",\"wid\":\"6ca877860ad4100e2a280eb9831c0000\",\"descriptor\":\"R1559112 BP San Lazaro 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"75f444f94b400150321999bb0f1ab470\",\"address\":\"polijosef.inigo@concentrix.com\"},\"last_name\":\"Inigo\",\"first_name\":\"Polijosef\"},{\"email\":{\"wid\":\"19edd5e26516010857c3f1ef3a340003\",\"address\":\"ralphangelo.cabatu@concentrix.com\"},\"last_name\":\"Cabatu\",\"first_name\":\"Ralph Angelo\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"745\",\"campaign_id\":\"21826\",\"campaign_title\":\"Advisor I, Customer Service R1665981\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - Shaw 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1665981\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.364+08:00\",\"created_at\":\"2025-12-19T02:31:09.796+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Homecoming---Shaw-2026_R1665981\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kateann.almero@concentrix.com\"},\"first_name\":\"Almero, Kate Ann\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101241012\",\"wid\":\"76e05b2ea2fc01b944fc8c6c0d62547e\",\"descriptor\":\"Caissey Del fonso (101241012)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349750\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Homecoming---Shaw-2026_R1665981\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Homecoming---Shaw-2026_R1665981\/apply\",\"job_requisition_id\":\"R1665981\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665981\",\"wid\":\"72b6c19dbb0e102a1e44827649680000\",\"descriptor\":\"Customer Service Advisor - Homecoming - Shaw 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"746\",\"campaign_id\":\"21825\",\"campaign_title\":\"Advisor I, Customer Service R1667153\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cebu IT Park 2026\",\"street\":\"PHL Cebu City - The Link\",\"address\":\"PHL Cebu City - The Link\",\"city\":\"Cebu City\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>#WAH jobs also available.<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667153\",\"location\":\"Cebu City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-30T10:05:08.676+08:00\",\"created_at\":\"2025-12-19T02:31:09.755+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-IT-Park-2026_R1667153\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cebu City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-LINKG-Y0\",\"wid\":\"b67da9176e3d1062f9e3f6ffe21dc2f5\",\"descriptor\":\"PHL Cebu City - The Link\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericcarl.abellana1@concentrix.com\"},\"first_name\":\"Abellana, Eric Carl\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"1046546\",\"wid\":\"f6358e3b3d6d01c91c8bb4cbff1812b0\",\"descriptor\":\"Keshia Luzano (1046546)\"},{\"id\":\"101007183\",\"wid\":\"cc173d452752100bd6c8a3fb69e744ef\",\"descriptor\":\"Marie Charryzze Cortes (101007183)\"},{\"id\":\"102272093\",\"wid\":\"c27573b450b7102682c6960481f50000\",\"descriptor\":\"Fatima Saladaga (102272093)\"},{\"id\":\"101234783\",\"wid\":\"5394e058370d017ebf8e3d3dec5bb769\",\"descriptor\":\"June Mark Viscara (101234783)\"},{\"id\":\"103133607\",\"wid\":\"4f2e2cd01d361017145a3e25ded80000\",\"descriptor\":\"Christine Zabala (103133607)[C]\"},{\"id\":\"101329993\",\"wid\":\"65ae92999f6201170c5b9c4a710e5f9c\",\"descriptor\":\"Veronica Ubas (101329993)\"},{\"id\":\"101083970\",\"wid\":\"aeae964d4d591050861ff4e9be55daea\",\"descriptor\":\"Jacqueline Pilapil (101083970)\"},{\"id\":\"102328845\",\"wid\":\"1cc09ca25f2e101226ca49dc788d0000\",\"descriptor\":\"Su Lobita\u00f1a (102328845)\"},{\"id\":\"101963318\",\"wid\":\"b65bf950f10001161f599910fc030000\",\"descriptor\":\"Petch Precy Jane Matedios (101963318)\"},{\"id\":\"101235593\",\"wid\":\"5394e058370d01bfa421a721905cb138\",\"descriptor\":\"Faith Kwong (101235593)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"102215684\",\"wid\":\"85018d4cae2c1007bf1a2c82e0620000\",\"descriptor\":\"Roland Baldos (102215684)\"},{\"id\":\"102101628\",\"wid\":\"b0d922c9d8fb100e224bccc9784b0000\",\"descriptor\":\"Charles Adriel Tan (102101628)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"101994547\",\"wid\":\"83e0950206e8012443353406e0a60000\",\"descriptor\":\"Roger Angelo Lansa (101994547)\"},{\"id\":\"1082281\",\"wid\":\"9f196ba80a87019409e1cda00519119b\",\"descriptor\":\"Ana Mae Escalicas (1082281)\"},{\"id\":\"102102839\",\"wid\":\"4892676ab663100e7ac9cc6531ae0000\",\"descriptor\":\"Dheceree Soriano (102102839)[C]\"},{\"id\":\"103282353\",\"wid\":\"66ec3d08ec4a1007c7ce575907ce0000\",\"descriptor\":\"Fritzie Mae Cabansag (103282353)\"},{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"},{\"id\":\"103031366\",\"wid\":\"3f4cf14cdd441026e74c3ffca0de0000\",\"descriptor\":\"Mil Cagatulia (103031366)\"},{\"id\":\"102346629\",\"wid\":\"5ea36adbf97410192d4907802b760000\",\"descriptor\":\"Eric Carl Abellana (102346629)\"},{\"id\":\"103187815\",\"wid\":\"b2b83d92eeaa1029d4061b43df1b0000\",\"descriptor\":\"Janella Franzine Vitug (103187815)\"},{\"id\":\"102032616\",\"wid\":\"a6c6b7ef2b420110ec4eb8d989da0000\",\"descriptor\":\"Marie Danielle Dela Cruz (102032616)\"},{\"id\":\"1028120\",\"wid\":\"f6358e3b3d6d0159efa9b4ad20196a94\",\"descriptor\":\"Jea Ta\u00f1ajura (1028120)\"},{\"id\":\"101454955\",\"wid\":\"06ce6c95edd60122b37e5263aa27aa21\",\"descriptor\":\"Renalyn Tariao (101454955)\"},{\"id\":\"101405079\",\"wid\":\"22bfa4b55eb101e49bbec9905f290b35\",\"descriptor\":\"Francis John Artes (101405079)\"},{\"id\":\"175631\",\"wid\":\"60219339f7a010647693d1bea12232ed\",\"descriptor\":\"Mae Ca\u00f1ete (175631)\"},{\"id\":\"102328212\",\"wid\":\"c288cd88a7fa1011e05a54eacfa70000\",\"descriptor\":\"Gwen Claudette Delgado (102328212)\"},{\"id\":\"103214218\",\"wid\":\"8b85fdf9ed8810320bc467c66fed0000\",\"descriptor\":\"Mark Jester Manarang (103214218)[C]\"},{\"id\":\"102896327\",\"wid\":\"1af7455ef1d910197d17f23d21b70000\",\"descriptor\":\"Erika Mae Pekit-pekit (102896327)\"},{\"id\":\"101964214\",\"wid\":\"9f7efd1211a801166d0575f3f6220000\",\"descriptor\":\"Rodalyn Gamuza (101964214)\"},{\"id\":\"101473478\",\"wid\":\"ec50be00b2ca011dad89ccf49f3039d3\",\"descriptor\":\"Geraldine Inihao (101473478)\"},{\"id\":\"101999916\",\"wid\":\"8962dad7b364010368e396fd53ee0000\",\"descriptor\":\"Kenneth Bejasa (101999916)\"},{\"id\":\"102028539\",\"wid\":\"4be2fdb49cb6010f9e32de2399560000\",\"descriptor\":\"Jewelshane Sibulan (102028539)\"},{\"id\":\"899356\",\"wid\":\"f6358e3b3d6d017d575a1db70219eac5\",\"descriptor\":\"Bea Paclipan (899356)\"},{\"id\":\"100670664\",\"wid\":\"60219339f7a01064a5987209bb8fcb7c\",\"descriptor\":\"Dennis Codizar (100670664)\"},{\"id\":\"101478782\",\"wid\":\"cf0bf17457300178358a4e080033ee7e\",\"descriptor\":\"Miguel Wilfredo Jovero (101478782)\"},{\"id\":\"100790659\",\"wid\":\"60219339f7a01064a5ad0cb5a5742cde\",\"descriptor\":\"Angelique Rose Mangubat (100790659)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"102905903\",\"wid\":\"4aca2c20960e100fe12cca3c43090000\",\"descriptor\":\"Kishiee Sarvida (102905903)\"},{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"103234416\",\"wid\":\"8d749a6cc20110344e7275d694780000\",\"descriptor\":\"Frealyn Rod Norishma Cabusas (103234416)\"},{\"id\":\"101027219\",\"wid\":\"9864e8cfe426101a86106503417380ec\",\"descriptor\":\"Hanna Grace Illut (101027219)\"},{\"id\":\"103363139\",\"wid\":\"a82492bacb10101fb50a01f72a050000\",\"descriptor\":\"Christlyne Kate Daclison (103363139)\"},{\"id\":\"101041480\",\"wid\":\"eb68039bb188102b1f4555d6db463fe8\",\"descriptor\":\"Kim Jones Marababol (101041480)\"},{\"id\":\"102330703\",\"wid\":\"97406e7fa4ea1012bf5f0dba52fd0000\",\"descriptor\":\"Russelle Mosende (102330703)[C]\"},{\"id\":\"102049942\",\"wid\":\"a92a2b62e2bf1018dc862c39db380000\",\"descriptor\":\"Ermmellyn May Acupang (102049942)\"},{\"id\":\"101072113\",\"wid\":\"abe9762a8a941047b2aa4de1c338c2fb\",\"descriptor\":\"Krisverino Borres (101072113)\"},{\"id\":\"102841916\",\"wid\":\"21a23c40064810031f9632d26f960000\",\"descriptor\":\"Mia Dayaganon (102841916)\"},{\"id\":\"101344505\",\"wid\":\"d68fbb48badb01a86a58ea2e031bd0a2\",\"descriptor\":\"Chenee Faye Osabel (101344505)\"},{\"id\":\"102057552\",\"wid\":\"e9d0745bcc4c101bbf27a03ec3ad0000\",\"descriptor\":\"Janette Cataliwala-an (102057552)\"},{\"id\":\"100745794\",\"wid\":\"60219339f7a01064a5a6303cd36e099b\",\"descriptor\":\"Angelicon Espinosa (100745794)\"},{\"id\":\"102146731\",\"wid\":\"891bf6a6985b10037f431ce2dc810000\",\"descriptor\":\"Thea Torceno (102146731)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"130197\",\"wid\":\"60219339f7a0106482494bfd6ff010f3\",\"descriptor\":\"Sherwin Perez (130197)\"},{\"id\":\"103208884\",\"wid\":\"dfe5dde5621010303be6daf36e130000\",\"descriptor\":\"Klarus Dominik Marquez (103208884)\"},{\"id\":\"102137756\",\"wid\":\"7de5af8d6b7b101b6cad858c5b530000\",\"descriptor\":\"Pearl Gallo (102137756)\"},{\"id\":\"102908576\",\"wid\":\"32eaf7db2e3c1008943eabfd42680000\",\"descriptor\":\"Jimpaul Maravillas (102908576)\"},{\"id\":\"101826897\",\"wid\":\"2a3dc7769cc401eaf628aa827117c8a2\",\"descriptor\":\"Ron Babatuan (101826897)\"},{\"id\":\"101115461\",\"wid\":\"b0c928be7df801b1f18536ffc64a5c3c\",\"descriptor\":\"Jayvee Ian Petere (101115461)\"},{\"id\":\"103000830\",\"wid\":\"9a71b65576ce102120083bdd61090000\",\"descriptor\":\"Sheera Gabutero (103000830)\"},{\"id\":\"103133604\",\"wid\":\"b0b04b799cf010171419b6a554420000\",\"descriptor\":\"J C (103133604)[C]\"},{\"id\":\"101433622\",\"wid\":\"abe1d52b0bdc01596acc3664921ccc79\",\"descriptor\":\"Morielle Barquero (101433622)\"},{\"id\":\"457497\",\"wid\":\"60219339f7a0106476987652200a4991\",\"descriptor\":\"Quelyn Pacatang (457497)\"},{\"id\":\"103490644\",\"wid\":\"e9fe5067791f100c09e455394a560000\",\"descriptor\":\"Mary Christine Blanza (103490644)[C]\"},{\"id\":\"103029479\",\"wid\":\"81e2248b9e64102a1074a43789470000\",\"descriptor\":\"Keisha Gail Garces (103029479)\"},{\"id\":\"103452429\",\"wid\":\"0393796b63e7103b9b5b784407320000\",\"descriptor\":\"Mark Ariel Damasole (103452429)[C]\"},{\"id\":\"101769777\",\"wid\":\"0393796b63e7103b9b217758069f0000\",\"descriptor\":\"Kenneth Roque (101769777)[C]\"},{\"id\":\"100810799\",\"wid\":\"60219339f7a01064a5afc1ac1c43388e\",\"descriptor\":\"Crispina Castino (100810799)\"},{\"id\":\"102036868\",\"wid\":\"6d16de0b3a4b0112d26d1a72281f0000\",\"descriptor\":\"Reymart De la torre (102036868)\"},{\"id\":\"101846240\",\"wid\":\"f023b2910ffb01920271c54baa1ffbe0\",\"descriptor\":\"Michael JR Macatangay (101846240)\"},{\"id\":\"101244807\",\"wid\":\"84ef38693cf301977ae513eb7529b605\",\"descriptor\":\"Khaye Perales (101244807)\"},{\"id\":\"102351055\",\"wid\":\"9dcd6eecb076101b1553dc2609040000\",\"descriptor\":\"Faye Heddy Bacu (102351055)\"},{\"id\":\"101812689\",\"wid\":\"70cc86cbc44e01a86cc4bde00211bb59\",\"descriptor\":\"Allysson Mae Licayan (101812689)\"},{\"id\":\"102341410\",\"wid\":\"160d8d6e7a1b10171c214de6cc310000\",\"descriptor\":\"Joda Bay Sagarino (102341410)\"},{\"id\":\"103293943\",\"wid\":\"1fe88c0a6fbc100b74b793f48a9b0000\",\"descriptor\":\"Nerf Vein Detecio (103293943)\"},{\"id\":\"101966235\",\"wid\":\"684fd1ea04ce011712aae90f59d70000\",\"descriptor\":\"Sarah Faith Paragas (101966235)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349748\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-IT-Park-2026_R1667153\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-IT-Park-2026_R1667153\/apply\",\"job_requisition_id\":\"R1667153\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"domz.ocale@concentrix.com\"},\"first_name\":\"Domz Ocale (163323)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667153\",\"wid\":\"6df082c351b5102b9abe2516fa4c0000\",\"descriptor\":\"Customer Service Advisor - Cebu IT Park 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"747\",\"campaign_id\":\"21823\",\"campaign_title\":\"Advisor I, Customer Service R1683466\",\"campaign_type\":\"job_application\",\"job_title\":\"Taguig\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Fort Bonifacio - Uptown Mall\",\"address\":\"PHL Fort Bonifacio - Uptown Mall\",\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1634\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683466\",\"location\":\"Bonifacio Global City Taguig, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.316+08:00\",\"created_at\":\"2025-12-19T02:31:09.308+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Taguig-Customer-Care-Specialist-iRecruit-Engage-2026_R1683466\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1634\",\"primary_location\":{\"id\":\"PH-FOR-UPTOW-00\",\"wid\":\"740544c0a47f01302a50698f1f113d65\",\"descriptor\":\"PHL Fort Bonifacio - Uptown Mall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"978316\",\"wid\":\"f6358e3b3d6d015a95697d3afd18d1d0\",\"descriptor\":\"John Paul Anonuevo (978316)\"},{\"id\":\"102124464\",\"wid\":\"7799da4dd3a410167f5938b2d9350000\",\"descriptor\":\"Carolyn Ramoso (102124464)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"102821048\",\"wid\":\"418881b01a09104bef3ef43606c60000\",\"descriptor\":\"PJ Bayaborda (102821048)\"},{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"103313176\",\"wid\":\"6dc75b23f6ce1010ab605899a5fb0000\",\"descriptor\":\"Frans Matthew Almada (103313176)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"103198845\",\"wid\":\"509863e9572b102cdcb157aba45e0000\",\"descriptor\":\"Whax Joaquin (103198845)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349754\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Taguig-Customer-Care-Specialist-iRecruit-Engage-2026_R1683466\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Taguig-Customer-Care-Specialist-iRecruit-Engage-2026_R1683466\/apply\",\"job_requisition_id\":\"R1683466\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683466\",\"wid\":\"6e29eaaf5197103b4be817cca1fa0000\",\"descriptor\":\"Taguig\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"748\",\"campaign_id\":\"21822\",\"campaign_title\":\"Advisor I, Customer Service R1667864\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect  - Cebu - JCentre 2026\",\"street\":\"PHL Cebu City - J Center\",\"address\":\"PHL Cebu City - J Center\",\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"postal_code\":\"6014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p><\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p><\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667864\",\"location\":\"Mandaue City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.295+08:00\",\"created_at\":\"2025-12-19T02:31:09.276+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect----Cebu---JCentre-2026_R1667864\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6014\",\"primary_location\":{\"id\":\"PH-MAN-FORTU-Y0\",\"wid\":\"b67da9176e3d1062f9dc58056128bb96\",\"descriptor\":\"PHL Cebu City - J Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"francis.artes@concentrix.com\"},\"first_name\":\"Artes, Francis John\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101244807\",\"wid\":\"84ef38693cf301977ae513eb7529b605\",\"descriptor\":\"Khaye Perales (101244807)\"},{\"id\":\"101478782\",\"wid\":\"cf0bf17457300178358a4e080033ee7e\",\"descriptor\":\"Miguel Wilfredo Jovero (101478782)\"},{\"id\":\"101433622\",\"wid\":\"abe1d52b0bdc01596acc3664921ccc79\",\"descriptor\":\"Morielle Barquero (101433622)\"},{\"id\":\"101344505\",\"wid\":\"d68fbb48badb01a86a58ea2e031bd0a2\",\"descriptor\":\"Chenee Faye Osabel (101344505)\"},{\"id\":\"102896327\",\"wid\":\"1af7455ef1d910197d17f23d21b70000\",\"descriptor\":\"Erika Mae Pekit-pekit (102896327)\"},{\"id\":\"100707675\",\"wid\":\"60219339f7a01064a59fe7dd2c76ed47\",\"descriptor\":\"Blanch Villordon (100707675)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"100790659\",\"wid\":\"60219339f7a01064a5ad0cb5a5742cde\",\"descriptor\":\"Angelique Rose Mangubat (100790659)\"},{\"id\":\"102032616\",\"wid\":\"a6c6b7ef2b420110ec4eb8d989da0000\",\"descriptor\":\"Marie Danielle Dela Cruz (102032616)\"},{\"id\":\"101826897\",\"wid\":\"2a3dc7769cc401eaf628aa827117c8a2\",\"descriptor\":\"Ron Babatuan (101826897)\"},{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"},{\"id\":\"101405079\",\"wid\":\"22bfa4b55eb101e49bbec9905f290b35\",\"descriptor\":\"Francis John Artes (101405079)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351099\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect----Cebu---JCentre-2026_R1667864\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect----Cebu---JCentre-2026_R1667864\/apply\",\"job_requisition_id\":\"R1667864\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"domz.ocale@concentrix.com\"},\"first_name\":\"Domz Ocale (163323)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667864\",\"wid\":\"6df082c351b5102c2eca94e687a70001\",\"descriptor\":\"Talent Connect  - Cebu - JCentre 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"749\",\"campaign_id\":\"21821\",\"campaign_title\":\"Advisor I, Customer Service R1667980\",\"campaign_type\":\"job_application\",\"job_title\":\"Eton iRecruit Engage 2025\",\"street\":\"PHL Quezon City - Eton\",\"address\":\"PHL Quezon City - Eton\",\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667980\",\"location\":\"Quezon Ave., National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.272+08:00\",\"created_at\":\"2025-12-19T02:31:09.228+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eton-iRecruit-Engage-2025_R1667980\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1100\",\"primary_location\":{\"id\":\"PH-QUE-ETONC-Y0\",\"wid\":\"b67da9176e3d1062f9e41210367fc31d\",\"descriptor\":\"PHL Quezon City - Eton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340825\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eton-iRecruit-Engage-2025_R1667980\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eton-iRecruit-Engage-2025_R1667980\/apply\",\"job_requisition_id\":\"R1667980\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667980\",\"wid\":\"6df082c351b5102c4493edc6ab270000\",\"descriptor\":\"R1667980 Eton iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"81b1e2db4cd6018ed8223b4c6e3361c4\",\"address\":\"alyssamarie.reyes@concentrix.com\"},\"last_name\":\"Reyes\",\"first_name\":\"Alyssa Marie\"},{\"email\":{\"wid\":\"a8932aca6c131018cf9d2e0a0b060003\",\"address\":\"candice.santero@concentrix.com\"},\"last_name\":\"Santero\",\"first_name\":\"Candice\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"2a676a76dc60012004f1f285888b0007\",\"address\":\"denmargarett.mangulabnan@concentrix.com\"},\"last_name\":\"Mangulabnan\",\"first_name\":\"Den Margarett\"},{\"email\":{\"wid\":\"1597316affd1100472b5ebec5d7f0003\",\"address\":\"dianica.yapo@concentrix.com\"},\"last_name\":\"Yapo\",\"first_name\":\"Dianica\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"d864614e3c4b011d2a03d4414ab50005\",\"address\":\"raquel.atienza@concentrix.com\"},\"last_name\":\"Atienza\",\"first_name\":\"Raquel\"},{\"email\":{\"wid\":\"9f196ba80a87010fdcffd31808196904\",\"address\":\"roldan.bonifacio@concentrix.com\"},\"last_name\":\"Bonifacio\",\"first_name\":\"Roldan\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"750\",\"campaign_id\":\"21817\",\"campaign_title\":\"Advisor I, Customer Service R1683236\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Alabang 2026\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683236\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.252+08:00\",\"created_at\":\"2025-12-19T02:31:09.147+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-2\/BP-Alabang-2026_R1683236\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"101014300\",\"wid\":\"166fa0eba09710101badc7590a174e37\",\"descriptor\":\"Lailanie Veloso (101014300)\"},{\"id\":\"101887500\",\"wid\":\"b21aad4d9b11017f73fb73b5cc0f0304\",\"descriptor\":\"Earl Dimaculangan (101887500)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350565\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-2\/BP-Alabang-2026_R1683236\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-2\/BP-Alabang-2026_R1683236\/apply\",\"job_requisition_id\":\"R1683236\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683236\",\"wid\":\"6e29eaaf5197103b3267a097dc610001\",\"descriptor\":\"BP Alabang 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"751\",\"campaign_id\":\"21816\",\"campaign_title\":\"Advisor I, Customer Service R1667089\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - CDO Events 2026\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667089\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.233+08:00\",\"created_at\":\"2025-12-19T02:31:08.189+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---CDO-Events-2026_R1667089\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"almerajean.aballe@concentrix.com\"},\"first_name\":\"Aballe, Almera Jean\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"102994998\",\"wid\":\"600e524ccee31017f19edb6b29860000\",\"descriptor\":\"Angel Marie Serrano (102994998)\"},{\"id\":\"1094207\",\"wid\":\"3c70ae954cfe01b050e6a424c91cc4b6\",\"descriptor\":\"Kennah Bea Alarcon (1094207)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"102254497\",\"wid\":\"029c37c0901c103935aca3061eb60000\",\"descriptor\":\"Almera Jean Aballe (102254497)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349720\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---CDO-Events-2026_R1667089\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---CDO-Events-2026_R1667089\/apply\",\"job_requisition_id\":\"R1667089\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"first_name\":\"Ronna Baltazar (100708579)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667089\",\"wid\":\"6df082c351b5102b8ec437e312d90000\",\"descriptor\":\"Customer Service Advisor - CDO Events 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"752\",\"campaign_id\":\"21815\",\"campaign_title\":\"Advisor I, Customer Service R1683473\",\"campaign_type\":\"job_application\",\"job_title\":\"UPA\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683473\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.204+08:00\",\"created_at\":\"2025-12-19T02:31:08.130+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/UPA-Customer-Care-Specialist-iRecruit-Engage-2026_R1683473\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-02\",\"wid\":\"740544c0a47f01011a791c8f1f114864\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102850801\",\"wid\":\"29c73f21462d100766b3a51e5a580000\",\"descriptor\":\"Vera Santos (102850801)\"},{\"id\":\"102041857\",\"wid\":\"37361864065d101505f3ba088fdd0000\",\"descriptor\":\"Christee Anne Valenzuela (102041857)\"},{\"id\":\"182331\",\"wid\":\"9f196ba80a8701c5e90edbb905194f67\",\"descriptor\":\"Rochelle Lopez (182331)\"},{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"102231129\",\"wid\":\"3f18747a40e6100ff2f2b377a3580000\",\"descriptor\":\"Alexis Laroa (102231129)\"},{\"id\":\"148212\",\"wid\":\"9f196ba80a870191afd38447051933e3\",\"descriptor\":\"Francisco Balabat III (148212)\"},{\"id\":\"101858604\",\"wid\":\"ef33b35f6c2301440853f78fff03aabd\",\"descriptor\":\"Aly Lorica (101858604)\"},{\"id\":\"101832754\",\"wid\":\"9e0066dd1ceb013f25578cc2c21b95d1\",\"descriptor\":\"Kelsie Turgo (101832754)\"},{\"id\":\"101998561\",\"wid\":\"5717d3aba36e0102d74992baecd90000\",\"descriptor\":\"Gladys Alehli Butial (101998561)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"102215684\",\"wid\":\"85018d4cae2c1007bf1a2c82e0620000\",\"descriptor\":\"Roland Baldos (102215684)\"},{\"id\":\"103378039\",\"wid\":\"0250096828e41023f59112ee31760000\",\"descriptor\":\"Mark Lesther Legadia (103378039)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"103466145\",\"wid\":\"09abeaf7f7e61000a25d10f691730000\",\"descriptor\":\"Raphael Felipe Dulatre (103466145)\"},{\"id\":\"102195311\",\"wid\":\"de6d9763df87101fa38ad88ddaaa0000\",\"descriptor\":\"Cecilio Francisco Foronda Jr (102195311)\"},{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"101213059\",\"wid\":\"ed16e015daa401a27933ca9836453579\",\"descriptor\":\"OJ Sandoval (101213059)\"},{\"id\":\"102893763\",\"wid\":\"3c2a7f0d649f1018f51a7a2f8a870000\",\"descriptor\":\"Lorena Woo (102893763)\"},{\"id\":\"101754733\",\"wid\":\"6b1b277a403601354af38218d9251254\",\"descriptor\":\"Benjie Basa (101754733)\"},{\"id\":\"102054520\",\"wid\":\"e9d0745bcc4c101ac9285fe430890000\",\"descriptor\":\"Jeanne Macapagal (102054520)\"},{\"id\":\"102018126\",\"wid\":\"53033d314c8c010a3d5fdb6c491c0000\",\"descriptor\":\"Erick Joseph Conda (102018126)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"103362426\",\"wid\":\"f1da4c8dd6e8101fa75be07a0a700000\",\"descriptor\":\"Harmon Kidd Ramos (103362426)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"108039\",\"wid\":\"60219339f7a010647f83fc2f9ab1e396\",\"descriptor\":\"Janrafferty Alfonso (108039)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"1058091\",\"wid\":\"9f196ba80a87010b45facbd6fd189ee2\",\"descriptor\":\"RM Onia (1058091)\"},{\"id\":\"102881485\",\"wid\":\"e00371b653601014ea371a04d01e0000\",\"descriptor\":\"Issa Suarez (102881485)\"},{\"id\":\"115763\",\"wid\":\"9f196ba80a87013f5f68ff6d0819a531\",\"descriptor\":\"Maila Evangelista (115763)\"},{\"id\":\"580415\",\"wid\":\"9f196ba80a8701e6461d815f0719c2bf\",\"descriptor\":\"Paul Edcris Estanislao (580415)\"},{\"id\":\"102993545\",\"wid\":\"05f4e94c12f61010028b3b74e3210000\",\"descriptor\":\"Julia Cobelle Jimenez (102993545)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"103029210\",\"wid\":\"8e214d67412710167921c33bf3f80000\",\"descriptor\":\"Mark Angel Del Rosario (103029210)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"102917528\",\"wid\":\"320dd1f3a6741001ee6e6da2fecb0000\",\"descriptor\":\"Gabriel Irvin Santiago (102917528)\"},{\"id\":\"102867690\",\"wid\":\"867cdbe61a32100ec83199ea9dbf0000\",\"descriptor\":\"Elle Antonio (102867690)\"},{\"id\":\"102251757\",\"wid\":\"281bd54235df101b9ca274a9cbba0000\",\"descriptor\":\"Virgilio Caballero (102251757)\"},{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"102071704\",\"wid\":\"dfa67c5f3c561001f8841add01770000\",\"descriptor\":\"Marvylyn Padilla (102071704)\"},{\"id\":\"102048620\",\"wid\":\"7a1dda14767610185d2db1c0bc6d0000\",\"descriptor\":\"Rachelle Joy Dela Cruz (102048620)\"},{\"id\":\"101903705\",\"wid\":\"8319f765de010116b7bfbb3726370000\",\"descriptor\":\"Christa Joy Amor David (101903705)\"},{\"id\":\"102932390\",\"wid\":\"f6e59476730d100379358f7ab9950000\",\"descriptor\":\"Jed Ferdiemar Jacinto (102932390)\"},{\"id\":\"102001265\",\"wid\":\"8962dad7b3640103fa58640af9e60000\",\"descriptor\":\"Leslie Perez (102001265)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"101830859\",\"wid\":\"3ea0636ec5ba0107d9112969901aa130\",\"descriptor\":\"Christine Pilac (101830859)\"},{\"id\":\"102856930\",\"wid\":\"8ad28f685747100a2d6d9131cd590000\",\"descriptor\":\"Marigold Palomo (102856930)\"},{\"id\":\"102089572\",\"wid\":\"c8c22b5a46f01009a26139af231b0000\",\"descriptor\":\"Jayar Yap (102089572)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"},{\"id\":\"103395723\",\"wid\":\"8efdff1f9ef11029831e201ec1140000\",\"descriptor\":\"Beverly Ann Oficiar (103395723)\"},{\"id\":\"102086287\",\"wid\":\"b02da584014810084f45df3764780000\",\"descriptor\":\"Chelcy Navarro (102086287)\"},{\"id\":\"102088455\",\"wid\":\"73a690bd3137100954b27620f6b30000\",\"descriptor\":\"John Benedict Gonzales (102088455)\"},{\"id\":\"204820\",\"wid\":\"9f196ba80a87014377595e9a05199565\",\"descriptor\":\"Princess Andres (204820)\"},{\"id\":\"103327287\",\"wid\":\"36653b26ff8e1014e86f3cac8bd40000\",\"descriptor\":\"Laurence Lynx Zapanta (103327287)[C]\"},{\"id\":\"102932389\",\"wid\":\"bae06597128f10037919b0223e890000\",\"descriptor\":\"Arvin Santos (102932389)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102136921\",\"wid\":\"2d41b9e51cee101b4518457c89660000\",\"descriptor\":\"Nicole Arlegui (102136921)\"},{\"id\":\"101507386\",\"wid\":\"1c3928bd731601b4b4e8d905b2231c8e\",\"descriptor\":\"Daniel Bautista (101507386)\"},{\"id\":\"101846240\",\"wid\":\"f023b2910ffb01920271c54baa1ffbe0\",\"descriptor\":\"Michael JR Macatangay (101846240)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"103198845\",\"wid\":\"509863e9572b102cdcb157aba45e0000\",\"descriptor\":\"Whax Joaquin (103198845)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"102881493\",\"wid\":\"31e706bb2dcb102defd0012769ce0000\",\"descriptor\":\"Erika Anne Supat (102881493)\"},{\"id\":\"102171441\",\"wid\":\"62925abb8868100fbf6cca019bf10000\",\"descriptor\":\"Christian Rasonable (102171441)\"},{\"id\":\"101806708\",\"wid\":\"a2258b3489c00142a46db8cc6a0ed6b7\",\"descriptor\":\"Maria Carmela Macapagal (101806708)\"},{\"id\":\"103027654\",\"wid\":\"7239d93c230310162654c25d44ab0000\",\"descriptor\":\"Hazelyn Espedido (103027654)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349674\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/UPA-Customer-Care-Specialist-iRecruit-Engage-2026_R1683473\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/UPA-Customer-Care-Specialist-iRecruit-Engage-2026_R1683473\/apply\",\"job_requisition_id\":\"R1683473\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683473\",\"wid\":\"65d8044bdf5b103b4c06e4f437ae0000\",\"descriptor\":\"UPA\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"753\",\"campaign_id\":\"21814\",\"campaign_title\":\"Advisor I, Customer Service R1593403\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - PH North 2025\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1593403\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.173+08:00\",\"created_at\":\"2025-12-19T02:31:08.073+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-1st-Floor\/Customer-Service-Advisor---PH-North-2025_R1593403\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"efe91741a3f9100e17468f8b72050003\",\"address\":\"aiziejoshua.lim@concentrix.com\"},\"last_name\":\"Lim\",\"first_name\":\"Aizie Joshua\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-313144\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-1st-Floor\/Customer-Service-Advisor---PH-North-2025_R1593403\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-1st-Floor\/Customer-Service-Advisor---PH-North-2025_R1593403\/apply\",\"job_requisition_id\":\"R1593403\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"5eebb924925601a5aafa43b09a0e5583\",\"address\":\"pamelabianca.co@concentrix.com\"},\"last_name\":\"Co\",\"first_name\":\"Pamela Bianca\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1593403\",\"wid\":\"6beb7b7124e91026201ebdf36c480000\",\"descriptor\":\"R1593403 Customer Service Advisor - PH North 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"efe91741a3f9100e17468f8b72050003\",\"address\":\"aiziejoshua.lim@concentrix.com\"},\"last_name\":\"Lim\",\"first_name\":\"Aizie Joshua\"},{\"email\":{\"wid\":\"db0bffd68c23011b9ea90d3b011aebf2\",\"address\":\"alaizamae.estipona@concentrix.com\"},\"last_name\":\"Avila\",\"first_name\":\"Alaiza Mae\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"570670c22957100472b3e9b717b80000\",\"address\":\"ananicole.tuiza@concentrix.com\"},\"last_name\":\"Tuiza\",\"first_name\":\"Ana Nicole\"},{\"email\":{\"wid\":\"51bfde16830f01f95010b4cb6c37579c\",\"address\":\"angelogabriel.palpal-latoc@concentrix.com\"},\"last_name\":\"Palpal-latoc\",\"first_name\":\"Angelo Gabriel\"},{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},{\"email\":{\"wid\":\"fb9d47fc789a1002fced53de36940002\",\"address\":\"anna.bacani@concentrix.com\"},\"last_name\":\"Bacani\",\"first_name\":\"Anna Jessica\"},{\"email\":{\"wid\":\"a25435a373dc10030f42891b9b690003\",\"address\":\"annarose.benitez@concentrix.com\"},\"last_name\":\"Benitez\",\"first_name\":\"Anna Rose\"},{\"email\":{\"wid\":\"c78df36ed1a110192daf6c584bff0001\",\"address\":\"april.alasas@concentrix.com\"},\"last_name\":\"Alas-as\",\"first_name\":\"April\"},{\"email\":{\"wid\":\"e8566bf2ff271001bf01e86968e30002\",\"address\":\"aritafaye.hubilla@concentrix.com\"},\"last_name\":\"Hubilla\",\"first_name\":\"Arita Faye\"},{\"email\":{\"wid\":\"0e6198484e31104a72c4037466650003\",\"address\":\"arulyncrisshel.camarillo@concentrix.com\"},\"last_name\":\"Camarillo\",\"first_name\":\"Arulyn\"},{\"email\":{\"wid\":\"fe21f3773e0b1003b13c49bd68290000\",\"address\":\"arvin.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Arvin\"},{\"email\":{\"wid\":\"4b548176043f01c45354f302192689ac\",\"address\":\"benjie.basa@concentrix.com\"},\"last_name\":\"Basa\",\"first_name\":\"Benjie\"},{\"email\":{\"wid\":\"808083e30d891029909c873a6e840001\",\"address\":\"beverlyann.oficiar@concentrix.com\"},\"last_name\":\"Oficiar\",\"first_name\":\"Beverly Ann\"},{\"email\":{\"wid\":\"3ea0636ec5ba01b0da29c658d81a4839\",\"address\":\"camille.mahan@concentrix.com\"},\"last_name\":\"Mahan\",\"first_name\":\"Camille\"},{\"email\":{\"wid\":\"bb50c30648a51027a55e6e32ad950003\",\"address\":\"camillexena.carpio@concentrix.com\"},\"last_name\":\"Carpio\",\"first_name\":\"Camille Xena\"},{\"email\":{\"wid\":\"c93a0aebb0c21003e7a14fd4d2910005\",\"address\":\"catherinejoy.alarcon@concentrix.com\"},\"last_name\":\"Alarcon\",\"first_name\":\"Catherine Joy\"},{\"email\":{\"wid\":\"9a0cfa9df8e5101fba2b364c96fc0001\",\"address\":\"ceciliofrancisco.forondajr@concentrix.com\"},\"last_name\":\"Foronda Jr\",\"first_name\":\"Cecilio Francisco\"},{\"email\":{\"wid\":\"62472229894f10248f48797284220001\",\"address\":\"chanteljoie.mallari@concentrix.com\"},\"last_name\":\"Mallari\",\"first_name\":\"Chantel Joie\"},{\"email\":{\"wid\":\"db841815d19b100866d9d87d8a6a0001\",\"address\":\"chelcy.navarro@concentrix.com\"},\"last_name\":\"Navarro\",\"first_name\":\"Chelcy\"},{\"email\":{\"wid\":\"96b93e5431310116e341c7849e0b0001\",\"address\":\"christajoyamor.david@concentrix.com\"},\"last_name\":\"David\",\"first_name\":\"Christa Joy Amor\"},{\"email\":{\"wid\":\"94ea4c0da5c2101521d16ba46f230003\",\"address\":\"christeeanne.valenzuela@concentrix.com\"},\"last_name\":\"Valenzuela\",\"first_name\":\"Christee Anne\"},{\"email\":{\"wid\":\"00162b5097450176aec18bb29d1a3b81\",\"address\":\"christine.pilac@concentrix.com\"},\"last_name\":\"Pilac\",\"first_name\":\"Christine\"},{\"email\":{\"wid\":\"9998c1b6c56c01bb2282f470820f1867\",\"address\":\"connie.geli@concentrix.com\"},\"last_name\":\"Geli\",\"first_name\":\"Connie\"},{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},{\"email\":{\"wid\":\"501949a6d8c51016504c012f36cd0001\",\"address\":\"danbrian.arenas@concentrix.com\"},\"last_name\":\"Arenas\",\"first_name\":\"Dan Brian\"},{\"email\":{\"wid\":\"2ec3487e6c5c01756fe4f45edc41f132\",\"address\":\"daniel.bautista1@concentrix.com\"},\"last_name\":\"Bautista\",\"first_name\":\"Daniel\"},{\"email\":{\"wid\":\"2a676a76dc60012004f1f285888b0007\",\"address\":\"denmargarett.mangulabnan@concentrix.com\"},\"last_name\":\"Mangulabnan\",\"first_name\":\"Den Margarett\"},{\"email\":{\"wid\":\"e8cd88ef87f0101de67c1464836e0001\",\"address\":\"dericknino.agron@concentrix.com\"},\"last_name\":\"Agron\",\"first_name\":\"Derick Nino\"},{\"email\":{\"wid\":\"1597316affd1100472b5ebec5d7f0003\",\"address\":\"dianica.yapo@concentrix.com\"},\"last_name\":\"Yapo\",\"first_name\":\"Dianica\"},{\"email\":{\"wid\":\"f136e2495ddf018572e229ab061098c0\",\"address\":\"earljasper.dimaculangan@concentrix.com\"},\"last_name\":\"Dimaculangan\",\"first_name\":\"Earl\"},{\"email\":{\"wid\":\"f61fe5e7d5e01018e115163946800002\",\"address\":\"elaiza.exclamado@concentrix.com\"},\"last_name\":\"Exclamado\",\"first_name\":\"Elaiza\"},{\"email\":{\"wid\":\"3711b5e5b1ee1019058e5dea067c0001\",\"address\":\"elizabeth.garcia1@concentrix.com\"},\"last_name\":\"Garcia\",\"first_name\":\"Elizabeth\"},{\"email\":{\"wid\":\"2b835bd60651100efcd20904dc960003\",\"address\":\"manuel.antonio1@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Elle\"},{\"email\":{\"wid\":\"1370d2b3f2d910146cf6b03f90680003\",\"address\":\"emily.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Emily\"},{\"email\":{\"wid\":\"0ce74e7afeae010a563a138aa3800000\",\"address\":\"erickjoseph.conda@concentrix.com\"},\"last_name\":\"Conda\",\"first_name\":\"Erick Joseph\"},{\"email\":{\"wid\":\"abbbe7ecf3c401055e4593d1b9730005\",\"address\":\"ericka.aniceto@concentrix.com\"},\"last_name\":\"Aniceto\",\"first_name\":\"Ericka\"},{\"email\":{\"wid\":\"eec17c2e515f0107c719562aca3d0003\",\"address\":\"erika.sabuya@concentrix.com\"},\"last_name\":\"Raquel\",\"first_name\":\"Erika\"},{\"email\":{\"wid\":\"c0f1b270ce991002fbf3d842acf60001\",\"address\":\"francisco.balabat@concentrix.com\"},\"last_name\":\"Balabat III\",\"first_name\":\"Francisco\"},{\"email\":{\"wid\":\"2edf34e1389d010a137da0c31e3c0002\",\"address\":\"frank.gonzales1@concentrix.com\"},\"last_name\":\"Gonzales\",\"first_name\":\"Frank\"},{\"email\":{\"wid\":\"f6358e3b3d6d01ab0607b19800195542\",\"address\":\"frederick.penaranda@concentrix.com\"},\"last_name\":\"Penaranda\",\"first_name\":\"Frederick\"},{\"email\":{\"wid\":\"195c3cb9814c10021ee0ddd7d8b60001\",\"address\":\"gabrielirvin.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Gabriel Irvin\"},{\"email\":{\"wid\":\"2d312458595c01e39cf2417d19118464\",\"address\":\"gerardojr.pecayo@concentrix.com\"},\"last_name\":\"Pecayo\",\"first_name\":\"Gerard\"},{\"email\":{\"wid\":\"1f5fd4ff722d0102ecd579b53e8e0000\",\"address\":\"gladysalehli.butial@concentrix.com\"},\"last_name\":\"Butial\",\"first_name\":\"Gladys Alehli\"},{\"email\":{\"wid\":\"7be6217447d210259c66b8e693a90003\",\"address\":\"hannah.galan@concentrix.com\"},\"last_name\":\"Galan\",\"first_name\":\"Hans\"},{\"email\":{\"wid\":\"fffdf099640e100dd9511d5c1e0a0000\",\"address\":\"harlinquin.manipol@concentrix.com\"},\"last_name\":\"Manipol\",\"first_name\":\"Harlinquin\"},{\"email\":{\"wid\":\"bf9ee7480368101fb17aa0158ec10002\",\"address\":\"harmonkidd.ramos@concentrix.com\"},\"last_name\":\"Ramos\",\"first_name\":\"Harmon Kidd\"},{\"email\":{\"wid\":\"31fcaa920650011bb3b78d60186b0003\",\"address\":\"haydee.delacruz@concentrix.com\"},\"last_name\":\"dela Cruz\",\"first_name\":\"Haydee\"},{\"email\":{\"wid\":\"07d5105fd17301120e8bf63c9ffc0001\",\"address\":\"hazeljoy.jambaro@concentrix.com\"},\"last_name\":\"Jambaro\",\"first_name\":\"Hazel Joy\"},{\"email\":{\"wid\":\"4680206e1fb11016635d9787f4010000\",\"address\":\"hazelyn.espedido@concentrix.com\"},\"last_name\":\"Espedido\",\"first_name\":\"Hazelyn\"},{\"email\":{\"wid\":\"db0bffd68c2301591511e22b121ab7bc\",\"address\":\"jacqueline.pilapil@concentrix.com\"},\"last_name\":\"Pilapil\",\"first_name\":\"Jacqueline\"},{\"email\":{\"wid\":\"0c9667f206c801c4e2274a53b21f3b6b\",\"address\":\"valeriejade.cadisal@concentrix.com\"},\"last_name\":\"Cadisal\",\"first_name\":\"Jade\"},{\"email\":{\"wid\":\"37c02805445b10218db4835cbe020003\",\"address\":\"jakeclark.tomagos@concentrix.com\"},\"last_name\":\"Tomagos\",\"first_name\":\"Jake Clark\"},{\"email\":{\"wid\":\"3c9cb639c6701014fcbc9992f9ff0001\",\"address\":\"jamielane.rocero@concentrix.com\"},\"last_name\":\"Rocero\",\"first_name\":\"Jamie Lane\"},{\"email\":{\"wid\":\"da3a92ec6f37013e5d8380374e0fc1ee\",\"address\":\"japeth.eno@concentrix.com\"},\"last_name\":\"Eno\",\"first_name\":\"Japeth\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"70bd23f0b1e001fb5f89c0b72b103d24\",\"address\":\"jasper.evaristo@concentrix.com\"},\"last_name\":\"Evaristo\",\"first_name\":\"Jasper\"},{\"email\":{\"wid\":\"fa3d1bf5c2ac01dd72a3dc4ea10bac5f\",\"address\":\"jastrojeremy.ocampo@concentrix.com\"},\"last_name\":\"Ocampo\",\"first_name\":\"Jastro Jeremy\"},{\"email\":{\"wid\":\"93189d9bc180101adc89d4078e8e0003\",\"address\":\"jeannerose.macapagal@concentrix.com\"},\"last_name\":\"Macapagal\",\"first_name\":\"Jeanne\"},{\"email\":{\"wid\":\"c93a0aebb0c21003a4768f3818b50001\",\"address\":\"jedferdiemar.jacinto@concentrix.com\"},\"last_name\":\"Jacinto\",\"first_name\":\"Jed Ferdiemar\"},{\"email\":{\"wid\":\"e1d1a859d15b10191f68e36fdab60003\",\"address\":\"jenelyn.fernandez@concentrix.com\"},\"last_name\":\"Fernandez\",\"first_name\":\"Jenelyn\"},{\"email\":{\"wid\":\"4d083df85cda101953ade112281f0003\",\"address\":\"jennifer.tajada@concentrix.com\"},\"last_name\":\"Tajada\",\"first_name\":\"Jennifer\"},{\"email\":{\"wid\":\"43617d69ec411017ad7131589d520000\",\"address\":\"jerrymie.zamora@concentrix.com\"},\"last_name\":\"Zamora\",\"first_name\":\"Jerrymie\"},{\"email\":{\"wid\":\"eb564db58494010b75aa45ae99a10001\",\"address\":\"jessicamay.dorias@concentrix.com\"},\"last_name\":\"Dorias\",\"first_name\":\"Jessica May\"},{\"email\":{\"wid\":\"40a602eba0bb010348a56672510e802c\",\"address\":\"jhovinalyn.viscaino@concentrix.com\"},\"last_name\":\"Viscaino\",\"first_name\":\"Jhovinalyn\"},{\"email\":{\"wid\":\"9e3aa302d4ea011cf7acc98836320003\",\"address\":\"jia.banzon@concentrix.com\"},\"last_name\":\"Banzon\",\"first_name\":\"Jia\"},{\"email\":{\"wid\":\"f9584e8bfb8f100e8ac3bdca2d560000\",\"address\":\"joanamarie.ariquez@concentrix.com\"},\"last_name\":\"Ariquez\",\"first_name\":\"Joey\"},{\"email\":{\"wid\":\"91dd5a853727101932aab93516c80001\",\"address\":\"joserafael.parreno@concentrix.com\"},\"last_name\":\"Parre\u00f1o\",\"first_name\":\"Jose Rafael\"},{\"email\":{\"wid\":\"60bfb0fa91941010428467391b1c0005\",\"address\":\"juliacobelle.jimenez@concentrix.com\"},\"last_name\":\"Jimenez\",\"first_name\":\"Julia Cobelle\"},{\"email\":{\"wid\":\"5c9ed5f060e4102ce384ed2f244d0003\",\"address\":\"julianaraquel.piojo@concentrix.com\"},\"last_name\":\"Piojo\",\"first_name\":\"Juliana Raquel\"},{\"email\":{\"wid\":\"eeb62a5fcc22101053e130dd7b550000\",\"address\":\"julieanne.hadlocon@concentrix.com\"},\"last_name\":\"Hadlocon\",\"first_name\":\"Julie Anne\"},{\"email\":{\"wid\":\"08bd5c5c4de8100419828623206f0001\",\"address\":\"juliuscesar.cantillon@concentrix.com\"},\"last_name\":\"Cantillon\",\"first_name\":\"Julius\"},{\"email\":{\"wid\":\"486015ab545d1012cd1d1e3ff7400003\",\"address\":\"juvelyn.altisin@concentrix.com\"},\"last_name\":\"Altisin\",\"first_name\":\"Juvelyn\"},{\"email\":{\"wid\":\"399750925a13010dd2ce06a95f09296b\",\"address\":\"kathleenjayne.reyes@concentrix.com\"},\"last_name\":\"Reyes\",\"first_name\":\"Kathleen Jayne\"},{\"email\":{\"wid\":\"c1b956ff42f501b9bd61239f001a2ae4\",\"address\":\"kathleenmae.urbano@concentrix.com\"},\"last_name\":\"Urbano\",\"first_name\":\"Kathleen Mae\"},{\"email\":{\"wid\":\"3739cfa3beed019850cbdf12620ec353\",\"address\":\"katrina.delavictoria@concentrix.com\"},\"last_name\":\"Dela Victoria\",\"first_name\":\"Katrina\"},{\"email\":{\"wid\":\"cddfa1299ddf1010df9c02ef1f020003\",\"address\":\"keanalee.solomon@concentrix.com\"},\"last_name\":\"Solomon\",\"first_name\":\"Keana Lee\"},{\"email\":{\"wid\":\"b6ad546c2c0201e25560cbe17d1ade66\",\"address\":\"turgo.christiankelsie@concentrix.com\"},\"last_name\":\"Turgo\",\"first_name\":\"Kelsie\"},{\"email\":{\"wid\":\"d8c6d0295379012488dcfba88303dc94\",\"address\":\"kimberly.olaso@concentrix.com\"},\"last_name\":\"Olaso\",\"first_name\":\"Kimberly\"},{\"email\":{\"wid\":\"3dad37467ab0010e8e26ae4d021a1203\",\"address\":\"lailanie.veloso@concentrix.com\"},\"last_name\":\"Veloso\",\"first_name\":\"Lailanie\"},{\"email\":{\"wid\":\"d3fa7ec04b6101ffd48d2a0add137632\",\"address\":\"ferniliza.agacer@concentrix.com\"},\"last_name\":\"Agacer\",\"first_name\":\"Liza\"},{\"email\":{\"wid\":\"16ec5ccba6591019690aa24dbdb30001\",\"address\":\"lorena.woo@concentrix.com\"},\"last_name\":\"Woo\",\"first_name\":\"Lorena\"},{\"email\":{\"wid\":\"7149947c375601d8e16fbc8640045408\",\"address\":\"maclariesse.orinion@concentrix.com\"},\"last_name\":\"Orinion\",\"first_name\":\"Ma. Clariesse\"},{\"email\":{\"wid\":\"f26ffa11ea03100779ed3f3582990002\",\"address\":\"maelena.roldan@concentrix.com\"},\"last_name\":\"Roldan\",\"first_name\":\"Ma. Elena\"},{\"email\":{\"wid\":\"9f196ba80a8701c719fbfd6d08199b31\",\"address\":\"Maila.Evangelista@concentrix.com\"},\"last_name\":\"Evangelista\",\"first_name\":\"Maila\"},{\"email\":{\"wid\":\"d0aa4f7301e01005ad66fa3f62bb0004\",\"address\":\"marigold.palomo@concentrix.com\"},\"last_name\":\"Palomo\",\"first_name\":\"Marigold\"},{\"email\":{\"wid\":\"ce5f1c1bf40410178d453976614c0003\",\"address\":\"markangel.delrosario@concentrix.com\"},\"last_name\":\"Del Rosario\",\"first_name\":\"Mark Angel\"},{\"email\":{\"wid\":\"69dbbdc8417210020f65d3cbba870001\",\"address\":\"marvylyn.padilla@concentrix.com\"},\"last_name\":\"Padilla\",\"first_name\":\"Marvylyn\"},{\"email\":{\"wid\":\"f86da1d788a7010bd22921d87d110003\",\"address\":\"micamae.montalban@concentrix.com\"},\"last_name\":\"Montalban\",\"first_name\":\"Mica Mae\"},{\"email\":{\"wid\":\"1a180cbcd072013f286b65ac7f18f1a7\",\"address\":\"mikaela.pardalis@concentrix.com\"},\"last_name\":\"Pardalis\",\"first_name\":\"Mikaela\"},{\"email\":{\"wid\":\"66387966d74301aa5bc16f88bf19638d\",\"address\":\"myrna.garcia@concentrix.com\"},\"last_name\":\"Garcia\",\"first_name\":\"Myrna\"},{\"email\":{\"wid\":\"fa3f793faf6d10094ee5386d04350003\",\"address\":\"neilrobert.antonio@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Neil Robert\"},{\"email\":{\"wid\":\"de4ed5cfbe5401213ffdb08a766e0005\",\"address\":\"nelmagabrielle.binuya@concentrix.com\"},\"last_name\":\"Binuya\",\"first_name\":\"Nelma Gabrielle\"},{\"email\":{\"wid\":\"39dcf658a5f1101f3636fb96615c0003\",\"address\":\"noelle.dominguez@concentrix.com\"},\"last_name\":\"Dominguez\",\"first_name\":\"Noelle\"},{\"email\":{\"wid\":\"64f795dd8362010f20b8edcecb1b40a1\",\"address\":\"norghezza.paculanang@concentrix.com\"},\"last_name\":\"Paculanang\",\"first_name\":\"Norghezza\"},{\"email\":{\"wid\":\"1abb3835802a101f0ba3984c20d40003\",\"address\":\"olimasuvanee.delson@concentrix.com\"},\"last_name\":\"Delson\",\"first_name\":\"Olima\"},{\"email\":{\"wid\":\"7d9ace39de0010107e42f01b3dc90001\",\"address\":\"pamelafrances.vallejos@concentrix.com\"},\"last_name\":\"Vallejos\",\"first_name\":\"Pamela Frances\"},{\"email\":{\"wid\":\"9f196ba80a8701630f807f5f0719b6bf\",\"address\":\"paul.estanislao@concentrix.com\"},\"last_name\":\"Estanislao\",\"first_name\":\"Paul Edcris\"},{\"email\":{\"wid\":\"c1b956ff42f5017dfa5891940f1a1f73\",\"address\":\"paulo.zenarosa@concentrix.com\"},\"last_name\":\"Zenarosa\",\"first_name\":\"Paulo\"},{\"email\":{\"wid\":\"a9770c32dad4013669f05c0f5f1c9820\",\"address\":\"princess.andres@concentrix.com\"},\"last_name\":\"Andres\",\"first_name\":\"Princess\"},{\"email\":{\"wid\":\"d864614e3c4b011d2a03d4414ab50005\",\"address\":\"raquel.atienza@concentrix.com\"},\"last_name\":\"Atienza\",\"first_name\":\"Raquel\"},{\"email\":{\"wid\":\"ace70ea604311012ac9d184876b40005\",\"address\":\"rayvincent.morallos@concentrix.com\"},\"last_name\":\"Morallos\",\"first_name\":\"Ray Vincent\"},{\"email\":{\"wid\":\"d6ebf20db451103281ee4f2741a10003\",\"address\":\"rechelleann.flor@concentrix.com\"},\"last_name\":\"Flor\",\"first_name\":\"Rechelle Ann\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"ce31ef1850ec10367226bf012a260001\",\"address\":\"reyezekiel.nicolas@concentrix.com\"},\"last_name\":\"Nicolas\",\"first_name\":\"Rey Ezekiel\"},{\"email\":{\"wid\":\"01b4a71a8ff00112eeb9fc9676210005\",\"address\":\"reymart.delatorre@concentrix.com\"},\"last_name\":\"De la torre\",\"first_name\":\"Reymart\"},{\"email\":{\"wid\":\"9b8b4b5523f5013a2753b379ed0e57fa\",\"address\":\"ric.marcial@concentrix.com\"},\"last_name\":\"Marcial\",\"first_name\":\"Ric Alfred\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"},{\"email\":{\"wid\":\"0ace91a16816018bac67521bdd1b2fd4\",\"address\":\"rochelle.lopez@concentrix.com\"},\"last_name\":\"Lopez\",\"first_name\":\"Rochelle\"},{\"email\":{\"wid\":\"92459ad82481100b81ea209416ad0002\",\"address\":\"roland.baldos1@concentrix.com\"},\"last_name\":\"Baldos\",\"first_name\":\"Roland\"},{\"email\":{\"wid\":\"aab7325b504401141c9410a3ffd30005\",\"address\":\"RoseCatherine.B@concentrix.com\"},\"last_name\":\"Balubar\",\"first_name\":\"Rose Catherine\"},{\"email\":{\"wid\":\"4047322fd581012684ef732c121a01b0\",\"address\":\"rubirosa.carmona@concentrix.com\"},\"last_name\":\"Carmona\",\"first_name\":\"Rubirosa\"},{\"email\":{\"wid\":\"c1b956ff42f501002d99fad9111a36ac\",\"address\":\"russell.rodriguez@concentrix.com\"},\"last_name\":\"Rodriguez\",\"first_name\":\"Russell\"},{\"email\":{\"wid\":\"6df60a676e1601171f34d9ba5c0b0001\",\"address\":\"sarahfaith.paragas@concentrix.com\"},\"last_name\":\"Paragas\",\"first_name\":\"Sarah Faith\"},{\"email\":{\"wid\":\"9f196ba80a8701c3214bb1b105196b22\",\"address\":\"sharmaine.gonzaga@concentrix.com\"},\"last_name\":\"Gonzaga\",\"first_name\":\"Sharmaine\"},{\"email\":{\"wid\":\"ad688187bad7100c565b912c9dd50001\",\"address\":\"sherryann.tayum@concentrix.com\"},\"last_name\":\"Tayum\",\"first_name\":\"Sherry Ann\"},{\"email\":{\"wid\":\"dd6d1be38b5f10123ae3623073950005\",\"address\":\"jesusa.lobitana@concentrix.com\"},\"last_name\":\"Lobita\u00f1a\",\"first_name\":\"Su\"},{\"email\":{\"wid\":\"a3467c9bc6fc01aa3018d170131a69db\",\"address\":\"taradawn.bautista@concentrix.com\"},\"last_name\":\"Bautista\",\"first_name\":\"Tara Dawn\"},{\"email\":{\"wid\":\"f17b87484000101890d6f2964aad0003\",\"address\":\"thealine.licay@concentrix.com\"},\"last_name\":\"Licay\",\"first_name\":\"Thealine\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"},{\"email\":{\"wid\":\"a9d155fb549b101bd188826406cf0001\",\"address\":\"trishajean.escalante@concentrix.com\"},\"last_name\":\"Escalante\",\"first_name\":\"Trisha Jean\"},{\"email\":{\"wid\":\"53986787b7ac101bb447d034d4a70003\",\"address\":\"virgilio.caballero@concentrix.com\"},\"last_name\":\"Caballero\",\"first_name\":\"Virgilio\"},{\"email\":{\"wid\":\"d82a8891516a01aa82e88e212a17c88d\",\"address\":\"zarrahjane.fopalan@concentrix.com\"},\"last_name\":\"Fopalan\",\"first_name\":\"Zarrah Jane\"},{\"email\":{\"wid\":\"2446a636660f10064e191006b1cc0005\",\"address\":\"nathaniel.timbreza@concentrix.com\"},\"last_name\":\"Timbreza\",\"first_name\":\"Zhen\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"754\",\"campaign_id\":\"21813\",\"campaign_title\":\"Advisor I, Customer Service R1684490\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service - French\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684490\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.147+08:00\",\"created_at\":\"2025-12-19T02:31:07.872+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Advisor-I--Customer-Service---French_R1684490\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"thikieuoanh.le@concentrix.com\"},\"first_name\":\"Le, Thi Kieu Oanh\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103235389\",\"wid\":\"98cc1c67ccea1039c6bfe19ce5f00000\",\"descriptor\":\"Le Thi Kieu Oanh (103235389)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349411\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Advisor-I--Customer-Service---French_R1684490\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Advisor-I--Customer-Service---French_R1684490\/apply\",\"job_requisition_id\":\"R1684490\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684490\",\"wid\":\"65d8044bdf5b103be138cee89c060000\",\"descriptor\":\"Advisor I, Customer Service - French\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"755\",\"campaign_id\":\"21812\",\"campaign_title\":\"Advisor II, Customer Service R1683425\",\"campaign_type\":\"job_application\",\"job_title\":\"Mall of Asia\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Pasay City - MOA\",\"address\":\"PHL Pasay City - MOA\",\"city\":\"Pasay City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1300\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683425\",\"location\":\"Pasay City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.120+08:00\",\"created_at\":\"2025-12-19T02:31:07.521+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Mall-of-Asia-Customer-Care-Specialist-iRecruit-Engage-2026_R1683425\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pasay City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1300\",\"primary_location\":{\"id\":\"PH-PAS-BAYSH-Y0\",\"wid\":\"b67da9176e3d1062f9e44c62002cc37e\",\"descriptor\":\"PHL Pasay City - MOA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102137809\",\"wid\":\"cc00bfeeecfa101b6e734475e3260000\",\"descriptor\":\"Shane Sisante (102137809)\"},{\"id\":\"102983342\",\"wid\":\"c29350da72a7100de06d5c56728d0000\",\"descriptor\":\"Aizie Joshua Lim (102983342)\"},{\"id\":\"103349669\",\"wid\":\"cd37ff6c6459101bbad0e851ec630000\",\"descriptor\":\"Chrisdom Tablate (103349669)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"101345547\",\"wid\":\"132e84cf16c7014d345c40e09d257d93\",\"descriptor\":\"KC Castillo (101345547)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"101496750\",\"wid\":\"4578c06c60f6015643367df1f03bbf89\",\"descriptor\":\"Jocelyn Lacanaria (101496750)\"},{\"id\":\"101014300\",\"wid\":\"166fa0eba09710101badc7590a174e37\",\"descriptor\":\"Lailanie Veloso (101014300)\"},{\"id\":\"102893763\",\"wid\":\"3c2a7f0d649f1018f51a7a2f8a870000\",\"descriptor\":\"Lorena Woo (102893763)\"},{\"id\":\"102202711\",\"wid\":\"948a35e6f492102447caa8644e450000\",\"descriptor\":\"Chantel Joie Salunga (102202711)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"102475022\",\"wid\":\"771bdb8e659510375b0979ce0ca10000\",\"descriptor\":\"John Paul Luigi Mingoa (102475022)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"103362426\",\"wid\":\"f1da4c8dd6e8101fa75be07a0a700000\",\"descriptor\":\"Harmon Kidd Ramos (103362426)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"101444627\",\"wid\":\"1a9f5ff7b58201d024c89695d7214050\",\"descriptor\":\"Jove Ladera (101444627)\"},{\"id\":\"575167\",\"wid\":\"9f196ba80a87019d65c2fb8b0719b7d6\",\"descriptor\":\"Walter Aliniabon (575167)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Mae Santiago (019102)\"},{\"id\":\"102028539\",\"wid\":\"4be2fdb49cb6010f9e32de2399560000\",\"descriptor\":\"Jewelshane Sibulan (102028539)\"},{\"id\":\"103038461\",\"wid\":\"4820d1c25af01018a3e1c11867f10000\",\"descriptor\":\"Rein Valeriano (103038461)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"101949544\",\"wid\":\"2ba3167769ff010ed7c59e3901de0000\",\"descriptor\":\"Karen Velasquez (101949544)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"102103931\",\"wid\":\"6f72b4908982100ec7c94389f49c0000\",\"descriptor\":\"Alexis Escalante (102103931)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"101903705\",\"wid\":\"8319f765de010116b7bfbb3726370000\",\"descriptor\":\"Christa Joy Amor David (101903705)\"},{\"id\":\"102826991\",\"wid\":\"a5211ff2cb70104ea861b2d5b3d10000\",\"descriptor\":\"Kathryn Eunice Boseta (102826991)\"},{\"id\":\"100829049\",\"wid\":\"60219339f7a01064adfacfad5bf9e250\",\"descriptor\":\"MC Valenciano (100829049)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"102856930\",\"wid\":\"8ad28f685747100a2d6d9131cd590000\",\"descriptor\":\"Marigold Palomo (102856930)\"},{\"id\":\"102115349\",\"wid\":\"fc28a69d085a1012d0f8387705c00000\",\"descriptor\":\"Rold Dexter Apalla (102115349)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"},{\"id\":\"103308043\",\"wid\":\"c5958d2b0a39100fa88e2680188c0000\",\"descriptor\":\"Bess Francisco (103308043)\"},{\"id\":\"101887500\",\"wid\":\"b21aad4d9b11017f73fb73b5cc0f0304\",\"descriptor\":\"Earl Dimaculangan (101887500)\"},{\"id\":\"102086287\",\"wid\":\"b02da584014810084f45df3764780000\",\"descriptor\":\"Chelcy Navarro (102086287)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"101825827\",\"wid\":\"0a214dca1b450163bd6f2e9e16173cbf\",\"descriptor\":\"Mikaela Pardalis (101825827)\"},{\"id\":\"102073435\",\"wid\":\"6903affddc6b1003162212e7051e0000\",\"descriptor\":\"Dominic Bueza (102073435)\"},{\"id\":\"102127375\",\"wid\":\"2a5fb6052b681017789227ee61f20000\",\"descriptor\":\"Jilliane Sofia Castor (102127375)\"},{\"id\":\"102932389\",\"wid\":\"bae06597128f10037919b0223e890000\",\"descriptor\":\"Arvin Santos (102932389)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102134379\",\"wid\":\"2d41b9e51cee101a8ecd5eb3d7710000\",\"descriptor\":\"Maila Guzman (102134379)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"103198845\",\"wid\":\"509863e9572b102cdcb157aba45e0000\",\"descriptor\":\"Whax Joaquin (103198845)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"102111435\",\"wid\":\"1877460eea961011e468d2ba16400000\",\"descriptor\":\"Fiona Clarisse Brillantes (102111435)\"},{\"id\":\"102107461\",\"wid\":\"e18fba697eaa1010412c69f640900000\",\"descriptor\":\"Julie Anne Hadlocon (102107461)\"},{\"id\":\"101966235\",\"wid\":\"684fd1ea04ce011712aae90f59d70000\",\"descriptor\":\"Sarah Faith Paragas (101966235)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"101985114\",\"wid\":\"58ad97fb38e6011fed3a98f974690000\",\"descriptor\":\"Den Margarett Mangulabnan (101985114)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349799\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Mall-of-Asia-Customer-Care-Specialist-iRecruit-Engage-2026_R1683425\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Mall-of-Asia-Customer-Care-Specialist-iRecruit-Engage-2026_R1683425\/apply\",\"job_requisition_id\":\"R1683425\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683425\",\"wid\":\"65d8044bdf5b103b4a523c7b7fd60001\",\"descriptor\":\"Mall of Asia\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"756\",\"campaign_id\":\"21811\",\"campaign_title\":\"Sr. SME, Operations R1537539\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. SME, Operations Actions\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr. SME, Operations provides floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert).\",\"long_description\":\"<h2><b>Essential Functions\/Core Responsibilities<\/b><\/h2><ul><li>Provide floor support, learning sessions, coaching &amp; feedback to agents (Subject Matter Expert).<\/li><li>Assists in driving metrics of the team<\/li><li>Monitor closure of service levels regularly.<\/li><li>Ensure prompt escalations to Team Captain.<\/li><li>Supervise team in the absence of the Team Captain.<\/li><li>Monitor performance and quality scores of team.<\/li><li>Take production calls as well as escalated calls.<\/li><\/ul><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process (extensive latitude for independent judgment).\u00a0 Does not have any outstanding disciplinary, attendance or performance issues.\u00a0 Analyzes process-related problems and suggest possible solutions.\u00a0 Guides and trains junior team member and facilitates their work.\u00a0 Demonstrates mastery of required behaviors\/competencies such as the ability to teach\/coach other agents and\/or support the program by performing data analysis work.\u00a0 Client feedback must be favorable for progression to this level.\u00a0 Opportunity to progress here is dependent on business needs.\u00a0 Call handling tasks may be required as business needs dictate.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education with at least 12 to 18 months of call center experience\u00a0\u00a0<\/p><p>\u2022 Ability to think clearly and can explain complex issues effectively, both above average written and verbally<\/p><p>\u2022 Demonstrate product expertise<\/p><p>\u2022 Dependable with proficient attention to detail and ability to solve complex issues<\/p><p>\u2022 Can train others<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Able to add value to the program by identifying improvement areas<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1537539\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"28101.58\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-01-09T23:38:48.224+08:00\",\"created_at\":\"2025-12-19T02:31:07.410+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Sr-SME--Operations-Actions_R1537539\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"108318ff201401ba7a51da75441f9eaf\",\"address\":\"chayannmarie.consemino@concentrix.com\"},\"last_name\":\"Consemino\",\"first_name\":\"Chayann Marie\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0627\",\"wid\":\"f9af6d726098019bc874dffc4f06ade2\",\"descriptor\":\"Sr. SME, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-283841\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Sr-SME--Operations-Actions_R1537539\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Sr-SME--Operations-Actions_R1537539\/apply\",\"job_requisition_id\":\"R1537539\"}],\"organizations\":[{\"wid\":\"90551493117d010a13fa398c5e0ede12\",\"descriptor\":\"5153 - Ebay - EBAY_ALABANG\",\"reference_id\":\"EBAY_ALABANG\",\"custom_reference_id\":\"EBAY_ALABANG\"},{\"wid\":\"2cb41f46e83201cf21b63240a403131a\",\"descriptor\":\"W0ZDTH Ebay Alabang\",\"reference_id\":\"W0ZDTH\",\"custom_reference_id\":\"W0ZDTH\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"56706de872bb01f4c77f16f2b360c615\",\"address\":\"raymon.ang@concentrix.com\"},\"last_name\":\"Ang\",\"first_name\":\"Raymon\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1537539\",\"wid\":\"68d00533b34c100587bf661248ae0000\",\"descriptor\":\"R1537539 Sr. SME, Operations Actions (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"108318ff201401ba7a51da75441f9eaf\",\"address\":\"chayannmarie.consemino@concentrix.com\"},\"last_name\":\"Consemino\",\"first_name\":\"Chayann Marie\"},{\"email\":{\"wid\":\"96b93e5431310116e341c7849e0b0001\",\"address\":\"christajoyamor.david@concentrix.com\"},\"last_name\":\"David\",\"first_name\":\"Christa Joy Amor\"},{\"email\":{\"wid\":\"1b450b52a96b01e852de361b2f0a1b48\",\"address\":\"kashayamicah.reyes@concentrix.com\"},\"last_name\":\"Reyes\",\"first_name\":\"Kash\"},{\"email\":{\"wid\":\"87b02d0ee496010f4e2a5c220d1aed1b\",\"address\":\"marialjay.dionson@concentrix.com\"},\"last_name\":\"Dionson\",\"first_name\":\"Marial Jay\"}],\"requisition_type\":\"0\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"757\",\"campaign_id\":\"21809\",\"campaign_title\":\"Advisor I, Customer Service R1684485\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service - Japanese\",\"street\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Viet Nam\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684485\",\"location\":\"Ho Chi Minh, An Giang\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.095+08:00\",\"created_at\":\"2025-12-19T02:31:07.355+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgwOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Advisor-I--Customer-Service---Japanese_R1684485\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"70000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-03\",\"wid\":\"740544c0a47f0112a324b9901f11e668\",\"descriptor\":\"VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"asad.khan@concentrix.com\"},\"first_name\":\"Khan, Asad\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102105123\",\"wid\":\"a506daa584c0100fb2bb32ad33e90000\",\"descriptor\":\"Asad Khan (102105123)\"},{\"id\":\"103235389\",\"wid\":\"98cc1c67ccea1039c6bfe19ce5f00000\",\"descriptor\":\"Le Thi Kieu Oanh (103235389)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349392\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Advisor-I--Customer-Service---Japanese_R1684485\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh\/Advisor-I--Customer-Service---Japanese_R1684485\/apply\",\"job_requisition_id\":\"R1684485\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"congthanh.nguyen@concentrix.com\"},\"first_name\":\"Nguyen Cong Thanh (102287817)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684485\",\"wid\":\"65d8044bdf5b103be0acb6854e270000\",\"descriptor\":\"Advisor I, Customer Service - Japanese\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"758\",\"campaign_id\":\"21804\",\"campaign_title\":\"Advisor I, Customer Service R1554873\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Spark Place Cubao 2025\",\"street\":\"PHL Quezon City - Spark Place 3rd Flr\",\"address\":\"PHL Quezon City - Spark Place 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1107\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1554873\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.062+08:00\",\"created_at\":\"2025-12-19T02:31:05.101+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgwNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spark-Place-Cubao-2025_R1554873\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1107\",\"primary_location\":{\"id\":\"PH-CUB-SPARK-01\",\"wid\":\"740544c0a47f01a6aabc758e1f11af62\",\"descriptor\":\"PHL Quezon City - Spark Place 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"7f807aa7bcd91023c988697250520000\",\"address\":\"aeirisheart.alcantara@concentrix.com\"},\"last_name\":\"Alcantara\",\"first_name\":\"Aeiris Heart\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287857\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spark-Place-Cubao-2025_R1554873\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spark-Place-Cubao-2025_R1554873\/apply\",\"job_requisition_id\":\"R1554873\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"7f9996c7f861100e4ed466465f520003\",\"address\":\"marco.soriano@concentrix.com\"},\"last_name\":\"Soriano\",\"first_name\":\"Mac\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1554873\",\"wid\":\"63209f8658bb100a6d53db66f41f0000\",\"descriptor\":\"R1554873 Customer Service Advisor - Spark Place Cubao 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"7f807aa7bcd91023c988697250520000\",\"address\":\"aeirisheart.alcantara@concentrix.com\"},\"last_name\":\"Alcantara\",\"first_name\":\"Aeiris Heart\"},{\"email\":{\"wid\":\"db0bffd68c23011b9ea90d3b011aebf2\",\"address\":\"alaizamae.estipona@concentrix.com\"},\"last_name\":\"Avila\",\"first_name\":\"Alaiza Mae\"},{\"email\":{\"wid\":\"543cb86d2c2210100a770b560e920003\",\"address\":\"alexis.laroa@concentrix.com\"},\"last_name\":\"Laroa\",\"first_name\":\"Alexis\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"570670c22957100472b3e9b717b80000\",\"address\":\"ananicole.tuiza@concentrix.com\"},\"last_name\":\"Tuiza\",\"first_name\":\"Ana Nicole\"},{\"email\":{\"wid\":\"f6358e3b3d6d01263943c70fff185da9\",\"address\":\"angelita.delacruz@concentrix.com\"},\"last_name\":\"dela Cruz\",\"first_name\":\"Angelita\"},{\"email\":{\"wid\":\"51bfde16830f01f95010b4cb6c37579c\",\"address\":\"angelogabriel.palpal-latoc@concentrix.com\"},\"last_name\":\"Palpal-latoc\",\"first_name\":\"Angelo Gabriel\"},{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},{\"email\":{\"wid\":\"fb9d47fc789a1002fced53de36940002\",\"address\":\"anna.bacani@concentrix.com\"},\"last_name\":\"Bacani\",\"first_name\":\"Anna Jessica\"},{\"email\":{\"wid\":\"a25435a373dc10030f42891b9b690003\",\"address\":\"annarose.benitez@concentrix.com\"},\"last_name\":\"Benitez\",\"first_name\":\"Anna Rose\"},{\"email\":{\"wid\":\"8df8e12b90ef012f3867bd87510636fb\",\"address\":\"kristineanne.dioquino@concentrix.com\"},\"last_name\":\"Dioquino\",\"first_name\":\"Anne\"},{\"email\":{\"wid\":\"ed6679eff1021003141bcaa301860002\",\"address\":\"anniemurry.ardona@concentrix.com\"},\"last_name\":\"Ardo\u00f1a\",\"first_name\":\"Annie Murry\"},{\"email\":{\"wid\":\"0e6198484e31104a72c4037466650003\",\"address\":\"arulyncrisshel.camarillo@concentrix.com\"},\"last_name\":\"Camarillo\",\"first_name\":\"Arulyn\"},{\"email\":{\"wid\":\"3c47de33f1301018fe517c8d45380006\",\"address\":\"aubreyrose.banez@concentrix.com\"},\"last_name\":\"Ba\u00f1ez\",\"first_name\":\"Aubrey Rose\"},{\"email\":{\"wid\":\"cd5db527aa9801ee2737c230f04af2c9\",\"address\":\"michaelangelo.pardinez@concentrix.com\"},\"last_name\":\"Pardinez\",\"first_name\":\"Barbie\"},{\"email\":{\"wid\":\"4b548176043f01c45354f302192689ac\",\"address\":\"benjie.basa@concentrix.com\"},\"last_name\":\"Basa\",\"first_name\":\"Benjie\"},{\"email\":{\"wid\":\"702de78e51b001fd5999daba46352960\",\"address\":\"bernardoiii.danas@concentrix.com\"},\"last_name\":\"Da\u00f1as\",\"first_name\":\"Bernz\"},{\"email\":{\"wid\":\"808083e30d891029909c873a6e840001\",\"address\":\"beverlyann.oficiar@concentrix.com\"},\"last_name\":\"Oficiar\",\"first_name\":\"Beverly Ann\"},{\"email\":{\"wid\":\"f0157321e5c6100eda1da5063d690003\",\"address\":\"bryankeith.dimanlig@concentrix.com\"},\"last_name\":\"Dimanlig\",\"first_name\":\"Bryan Keith\"},{\"email\":{\"wid\":\"bb50c30648a51027a55e6e32ad950003\",\"address\":\"camillexena.carpio@concentrix.com\"},\"last_name\":\"Carpio\",\"first_name\":\"Camille Xena\"},{\"email\":{\"wid\":\"a8932aca6c131018cf9d2e0a0b060003\",\"address\":\"candice.santero@concentrix.com\"},\"last_name\":\"Santero\",\"first_name\":\"Candice\"},{\"email\":{\"wid\":\"9f196ba80a8701efb3a5a78009192197\",\"address\":\"jolan.marquez@concentrix.com\"},\"last_name\":\"Marquez\",\"first_name\":\"Cazz\"},{\"email\":{\"wid\":\"24209ce5030e012910ad967b37142cef\",\"address\":\"cecil.favis@concentrix.com\"},\"last_name\":\"Favis\",\"first_name\":\"Cecil\"},{\"email\":{\"wid\":\"9a0cfa9df8e5101fba2b364c96fc0001\",\"address\":\"ceciliofrancisco.forondajr@concentrix.com\"},\"last_name\":\"Foronda Jr\",\"first_name\":\"Cecilio Francisco\"},{\"email\":{\"wid\":\"db0bffd68c230181d5383351121aabc4\",\"address\":\"janceynamarie.tiozon@concentrix.com\"},\"last_name\":\"Tiozon-Santos\",\"first_name\":\"Ceyna Marie\"},{\"email\":{\"wid\":\"4d8188fff26c010a565f2376c9970003\",\"address\":\"charisma.reyes@concentrix.com\"},\"last_name\":\"Reyes\",\"first_name\":\"Charisma\"},{\"email\":{\"wid\":\"db841815d19b100866d9d87d8a6a0001\",\"address\":\"chelcy.navarro@concentrix.com\"},\"last_name\":\"Navarro\",\"first_name\":\"Chelcy\"},{\"email\":{\"wid\":\"a01cd7013953100ddf27fc17cdf70003\",\"address\":\"timothyedwards.ebron@concentrix.com\"},\"last_name\":\"Ebron\",\"first_name\":\"Chicco\"},{\"email\":{\"wid\":\"96b93e5431310116e341c7849e0b0001\",\"address\":\"christajoyamor.david@concentrix.com\"},\"last_name\":\"David\",\"first_name\":\"Christa Joy Amor\"},{\"email\":{\"wid\":\"94ea4c0da5c2101521d16ba46f230003\",\"address\":\"christeeanne.valenzuela@concentrix.com\"},\"last_name\":\"Valenzuela\",\"first_name\":\"Christee Anne\"},{\"email\":{\"wid\":\"50faf50e665f100fd2a01c5658d10001\",\"address\":\"christian.rasonable@concentrix.com\"},\"last_name\":\"Rasonable\",\"first_name\":\"Christian\"},{\"email\":{\"wid\":\"34da77d1d2c41021941eab7354ce0004\",\"address\":\"christinejoy.lucido@concentrix.com\"},\"last_name\":\"Lucido\",\"first_name\":\"Christine Joy\"},{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},{\"email\":{\"wid\":\"2ec3487e6c5c01756fe4f45edc41f132\",\"address\":\"daniel.bautista1@concentrix.com\"},\"last_name\":\"Bautista\",\"first_name\":\"Daniel\"},{\"email\":{\"wid\":\"ce31ef1850ec10367f39bb8a6cbb0001\",\"address\":\"dexter.caramol@concentrix.com\"},\"last_name\":\"Caramol\",\"first_name\":\"Dexter\"},{\"email\":{\"wid\":\"1065fddd5146011675d83088fd569c42\",\"address\":\"rosemarie.ganado@concentrix.com\"},\"last_name\":\"Ganado\",\"first_name\":\"Dylan\"},{\"email\":{\"wid\":\"496d30effab8101fbee3e9a615800000\",\"address\":\"edriell.delorino@concentrix.com\"},\"last_name\":\"Delorino\",\"first_name\":\"Edriell\"},{\"email\":{\"wid\":\"3c37d7e34cf11008db3995adfb860001\",\"address\":\"eldon.erispe@concentrix.com\"},\"last_name\":\"Erispe\",\"first_name\":\"Eldon\"},{\"email\":{\"wid\":\"8b7bc4971bc31009f9caaeed33240003\",\"address\":\"elijah.reperuga@concentrix.com\"},\"last_name\":\"Reperuga\",\"first_name\":\"Elijah\"},{\"email\":{\"wid\":\"3711b5e5b1ee1019058e5dea067c0001\",\"address\":\"elizabeth.garcia1@concentrix.com\"},\"last_name\":\"Garcia\",\"first_name\":\"Elizabeth\"},{\"email\":{\"wid\":\"1370d2b3f2d910146cf6b03f90680003\",\"address\":\"emily.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Emily\"},{\"email\":{\"wid\":\"f74bef87fd1d01100b0367eecd310001\",\"address\":\"eminettekyle.reminajes@concentrix.com\"},\"last_name\":\"Reminajes - Velasquez\",\"first_name\":\"Eminette Kyle\"},{\"email\":{\"wid\":\"eec17c2e515f0107c719562aca3d0003\",\"address\":\"erika.sabuya@concentrix.com\"},\"last_name\":\"Raquel\",\"first_name\":\"Erika\"},{\"email\":{\"wid\":\"1073950c874c10151b16db82305c0001\",\"address\":\"erikaanne.supat@concentrix.com\"},\"last_name\":\"Supat\",\"first_name\":\"Erika Anne\"},{\"email\":{\"wid\":\"f58fff64fb3b100fedd36899679f0003\",\"address\":\"francineanne.aris@concentrix.com\"},\"last_name\":\"Aris\",\"first_name\":\"Francine Anne\"},{\"email\":{\"wid\":\"2edf34e1389d010a137da0c31e3c0002\",\"address\":\"frank.gonzales1@concentrix.com\"},\"last_name\":\"Gonzales\",\"first_name\":\"Frank\"},{\"email\":{\"wid\":\"f6358e3b3d6d01ab0607b19800195542\",\"address\":\"frederick.penaranda@concentrix.com\"},\"last_name\":\"Penaranda\",\"first_name\":\"Frederick\"},{\"email\":{\"wid\":\"195c3cb9814c10021ee0ddd7d8b60001\",\"address\":\"gabrielirvin.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Gabriel Irvin\"},{\"email\":{\"wid\":\"1f5fd4ff722d0102ecd579b53e8e0000\",\"address\":\"gladysalehli.butial@concentrix.com\"},\"last_name\":\"Butial\",\"first_name\":\"Gladys Alehli\"},{\"email\":{\"wid\":\"440da50ea7021057a7be6c490a750001\",\"address\":\"hannilynmae.manipol1@concentrix.com\"},\"last_name\":\"Manipol\",\"first_name\":\"Hannilyn Mae\"},{\"email\":{\"wid\":\"fffdf099640e100dd9511d5c1e0a0000\",\"address\":\"harlinquin.manipol@concentrix.com\"},\"last_name\":\"Manipol\",\"first_name\":\"Harlinquin\"},{\"email\":{\"wid\":\"bf9ee7480368101fb17aa0158ec10002\",\"address\":\"harmonkidd.ramos@concentrix.com\"},\"last_name\":\"Ramos\",\"first_name\":\"Harmon Kidd\"},{\"email\":{\"wid\":\"31fcaa920650011bb3b78d60186b0003\",\"address\":\"haydee.delacruz@concentrix.com\"},\"last_name\":\"dela Cruz\",\"first_name\":\"Haydee\"},{\"email\":{\"wid\":\"07d5105fd17301120e8bf63c9ffc0001\",\"address\":\"hazeljoy.jambaro@concentrix.com\"},\"last_name\":\"Jambaro\",\"first_name\":\"Hazel Joy\"},{\"email\":{\"wid\":\"4680206e1fb11016635d9787f4010000\",\"address\":\"hazelyn.espedido@concentrix.com\"},\"last_name\":\"Espedido\",\"first_name\":\"Hazelyn\"},{\"email\":{\"wid\":\"70c0629a1c531001bf0fb004516d0003\",\"address\":\"andrian.mojica@concentrix.com\"},\"last_name\":\"Mojica\",\"first_name\":\"Ian\"},{\"email\":{\"wid\":\"9f196ba80a87016044d2d82f0519cc6d\",\"address\":\"imelda.regalario@concentrix.com\"},\"last_name\":\"Regalario\",\"first_name\":\"Imelda\"},{\"email\":{\"wid\":\"0c9667f206c801c4e2274a53b21f3b6b\",\"address\":\"valeriejade.cadisal@concentrix.com\"},\"last_name\":\"Cadisal\",\"first_name\":\"Jade\"},{\"email\":{\"wid\":\"234614b464d81014462a51bddb370001\",\"address\":\"jamesanthony.carpina@concentrix.com\"},\"last_name\":\"Carpina\",\"first_name\":\"James Anthony\"},{\"email\":{\"wid\":\"6a8938786689101b6265168ce3dd0001\",\"address\":\"jameslouwen.fragata@concentrix.com\"},\"last_name\":\"Fragata\",\"first_name\":\"James Louwen\"},{\"email\":{\"wid\":\"da3a92ec6f37013e5d8380374e0fc1ee\",\"address\":\"japeth.eno@concentrix.com\"},\"last_name\":\"Eno\",\"first_name\":\"Japeth\"},{\"email\":{\"wid\":\"08e4d1e390c910399153ce3a35880003\",\"address\":\"lilljasmine.tanyag@concentrix.com\"},\"last_name\":\"Tanyag\",\"first_name\":\"Jasmine\"},{\"email\":{\"wid\":\"70bd23f0b1e001fb5f89c0b72b103d24\",\"address\":\"jasper.evaristo@concentrix.com\"},\"last_name\":\"Evaristo\",\"first_name\":\"Jasper\"},{\"email\":{\"wid\":\"f74bef87fd1d01100b31cd4487950003\",\"address\":\"jayacinth.malvaroza@concentrix.com\"},\"last_name\":\"Malvaroza\",\"first_name\":\"Jayacinth\"},{\"email\":{\"wid\":\"e79aaaacf7f21009bbde512a6da10006\",\"address\":\"renato.yapjr@concentrix.com\"},\"last_name\":\"Yap\",\"first_name\":\"Jayar\"},{\"email\":{\"wid\":\"93189d9bc180101adc89d4078e8e0003\",\"address\":\"jeannerose.macapagal@concentrix.com\"},\"last_name\":\"Macapagal\",\"first_name\":\"Jeanne\"},{\"email\":{\"wid\":\"6605a7078d9e100e8ac26ba6b4bf0003\",\"address\":\"jeashley.ilocto@concentrix.com\"},\"last_name\":\"Ilocto\",\"first_name\":\"Jeashley\"},{\"email\":{\"wid\":\"c93a0aebb0c21003a4768f3818b50001\",\"address\":\"jedferdiemar.jacinto@concentrix.com\"},\"last_name\":\"Jacinto\",\"first_name\":\"Jed Ferdiemar\"},{\"email\":{\"wid\":\"4d083df85cda101953ade112281f0003\",\"address\":\"jennifer.tajada@concentrix.com\"},\"last_name\":\"Tajada\",\"first_name\":\"Jennifer\"},{\"email\":{\"wid\":\"eb564db58494010b75aa45ae99a10001\",\"address\":\"jessicamay.dorias@concentrix.com\"},\"last_name\":\"Dorias\",\"first_name\":\"Jessica May\"},{\"email\":{\"wid\":\"0ed605d757e1012d3477e4fe6f27a069\",\"address\":\"jettflorian.valleramos@concentrix.com\"},\"last_name\":\"Valleramos\",\"first_name\":\"Jett Florian\"},{\"email\":{\"wid\":\"345442de6fa201d0a632f6f11620876f\",\"address\":\"jennelyn.tubig@concentrix.com\"},\"last_name\":\"Tubig\",\"first_name\":\"Jhen\"},{\"email\":{\"wid\":\"9e3aa302d4ea011cf7acc98836320003\",\"address\":\"jia.banzon@concentrix.com\"},\"last_name\":\"Banzon\",\"first_name\":\"Jia\"},{\"email\":{\"wid\":\"4d9782553afe100c25d690b0b1cc0003\",\"address\":\"joanne.gregorio@concentrix.com\"},\"last_name\":\"Gregorio\",\"first_name\":\"Joanne\"},{\"email\":{\"wid\":\"bc48bad1ce990169b2a2323d8a21a5b5\",\"address\":\"jocelyn.lacanaria@concentrix.com\"},\"last_name\":\"Lacanaria\",\"first_name\":\"Jocelyn\"},{\"email\":{\"wid\":\"aeab92e7fb7c0120fda50d44f0980007\",\"address\":\"joebert.francisco1@concentrix.com\"},\"last_name\":\"Francisco\",\"first_name\":\"Joebert\"},{\"email\":{\"wid\":\"f9584e8bfb8f100e8ac3bdca2d560000\",\"address\":\"joanamarie.ariquez@concentrix.com\"},\"last_name\":\"Ariquez\",\"first_name\":\"Joey\"},{\"email\":{\"wid\":\"ab616184b064101581f8bb650aec0003\",\"address\":\"jonaxle.perez@concentrix.com\"},\"last_name\":\"Perez\",\"first_name\":\"Jon Axle\"},{\"email\":{\"wid\":\"a65a51a7082b101cb430d53931d30003\",\"address\":\"johnadel.capispisan@concentrix.com\"},\"last_name\":\"Capispisan\",\"first_name\":\"Jona\"},{\"email\":{\"wid\":\"91dd5a853727101932aab93516c80001\",\"address\":\"joserafael.parreno@concentrix.com\"},\"last_name\":\"Parre\u00f1o\",\"first_name\":\"Jose Rafael\"},{\"email\":{\"wid\":\"c927b13c162e0172a380aa7e401fdf66\",\"address\":\"juanpaolo.gooco@concentrix.com\"},\"last_name\":\"Gooco\",\"first_name\":\"JP\"},{\"email\":{\"wid\":\"5c9ed5f060e4102ce384ed2f244d0003\",\"address\":\"julianaraquel.piojo@concentrix.com\"},\"last_name\":\"Piojo\",\"first_name\":\"Juliana Raquel\"},{\"email\":{\"wid\":\"08bd5c5c4de8100419828623206f0001\",\"address\":\"juliuscesar.cantillon@concentrix.com\"},\"last_name\":\"Cantillon\",\"first_name\":\"Julius\"},{\"email\":{\"wid\":\"2da7449e0dba1013242dd8cb42740003\",\"address\":\"justincarlo.masaganda@concentrix.com\"},\"last_name\":\"Masaganda\",\"first_name\":\"Justin-Carlo\"},{\"email\":{\"wid\":\"399750925a13010dd2ce06a95f09296b\",\"address\":\"kathleenjayne.reyes@concentrix.com\"},\"last_name\":\"Reyes\",\"first_name\":\"Kathleen Jayne\"},{\"email\":{\"wid\":\"c1b956ff42f501b9bd61239f001a2ae4\",\"address\":\"kathleenmae.urbano@concentrix.com\"},\"last_name\":\"Urbano\",\"first_name\":\"Kathleen Mae\"},{\"email\":{\"wid\":\"04221897b7df100328596091994a0001\",\"address\":\"kc.pagco@concentrix.com\"},\"last_name\":\"Pagco\",\"first_name\":\"Kc\"},{\"email\":{\"wid\":\"b6ad546c2c0201e25560cbe17d1ade66\",\"address\":\"turgo.christiankelsie@concentrix.com\"},\"last_name\":\"Turgo\",\"first_name\":\"Kelsie\"},{\"email\":{\"wid\":\"64346b9286721000d38c484587a10000\",\"address\":\"kimberlyroxan.donayre@concentrix.com\"},\"last_name\":\"Donayre\",\"first_name\":\"Kimberly Roxan\"},{\"email\":{\"wid\":\"371e2dc439a3100eae75949e71630000\",\"address\":\"dorothymarie.tubang@concentrix.com\"},\"last_name\":\"Tubang\",\"first_name\":\"Kit\"},{\"email\":{\"wid\":\"20ec5313c10810231bfc0a4ad1e10004\",\"address\":\"krystal.budod@concentrix.com\"},\"last_name\":\"Budod\",\"first_name\":\"Krystal\"},{\"email\":{\"wid\":\"d28588b3aa7e1014114bc02c20000002\",\"address\":\"kurtmelon.caterial@concentrix.com\"},\"last_name\":\"Caterial\",\"first_name\":\"Kurt Melon\"},{\"email\":{\"wid\":\"da3a92ec6f3701ea769ce8b034105828\",\"address\":\"kayzell.masayda@concentrix.com\"},\"last_name\":\"Masayda\",\"first_name\":\"Kz\"},{\"email\":{\"wid\":\"d3fa7ec04b6101ffd48d2a0add137632\",\"address\":\"ferniliza.agacer@concentrix.com\"},\"last_name\":\"Agacer\",\"first_name\":\"Liza\"},{\"email\":{\"wid\":\"16ec5ccba6591019690aa24dbdb30001\",\"address\":\"lorena.woo@concentrix.com\"},\"last_name\":\"Woo\",\"first_name\":\"Lorena\"},{\"email\":{\"wid\":\"730b5608024901bf3ec2b82458209f06\",\"address\":\"luzviminda.molina@concentrix.com\"},\"last_name\":\"Molina\",\"first_name\":\"Luzviminda\"},{\"email\":{\"wid\":\"f6358e3b3d6d014f67f828c70019481a\",\"address\":\"leosa.guliman@concentrix.com\"},\"last_name\":\"Guliman\",\"first_name\":\"Ma Leosa Mattie\"},{\"email\":{\"wid\":\"8a3413985306101bb9699ed1135a0001\",\"address\":\"maangrace.fernandez@concentrix.com\"},\"last_name\":\"Fernandez\",\"first_name\":\"Maan\"},{\"email\":{\"wid\":\"7f9996c7f861100e4ed466465f520003\",\"address\":\"marco.soriano@concentrix.com\"},\"last_name\":\"Soriano\",\"first_name\":\"Mac\"},{\"email\":{\"wid\":\"9f196ba80a8701c719fbfd6d08199b31\",\"address\":\"Maila.Evangelista@concentrix.com\"},\"last_name\":\"Evangelista\",\"first_name\":\"Maila\"},{\"email\":{\"wid\":\"c752c5e79afa1010e3d43a02802f0001\",\"address\":\"maririomina.justo@concentrix.com\"},\"last_name\":\"Justo\",\"first_name\":\"Mari Riomina\"},{\"email\":{\"wid\":\"def1fc75ec9801db43486a519c17d12e\",\"address\":\"mariaalexandramichaela.esguerra@concentrix.com\"},\"last_name\":\"Esguerra\",\"first_name\":\"Maria Alexandra Michaela\"},{\"email\":{\"wid\":\"d0aa4f7301e01005ad66fa3f62bb0004\",\"address\":\"marigold.palomo@concentrix.com\"},\"last_name\":\"Palomo\",\"first_name\":\"Marigold\"},{\"email\":{\"wid\":\"9b997969a209010e93bd6f31b90b0003\",\"address\":\"marjorie.sabado@concentrix.com\"},\"last_name\":\"Sabado\",\"first_name\":\"Marjorie\"},{\"email\":{\"wid\":\"ce5f1c1bf40410178d453976614c0003\",\"address\":\"markangel.delrosario@concentrix.com\"},\"last_name\":\"Del Rosario\",\"first_name\":\"Mark Angel\"},{\"email\":{\"wid\":\"4dc7e288bf29102403887728659a0003\",\"address\":\"marklesther.legadia@concentrix.com\"},\"last_name\":\"Legadia\",\"first_name\":\"Mark Lesther\"},{\"email\":{\"wid\":\"031561a7635501afcd22b446880ec924\",\"address\":\"marlonandrew.ilustrisimo@concentrix.com\"},\"last_name\":\"Ilustrisimo\",\"first_name\":\"Marlon Andrew\"},{\"email\":{\"wid\":\"9f196ba80a870175339a14630719f8dd\",\"address\":\"marvin.chavez@concentrix.com\"},\"last_name\":\"Chavez\",\"first_name\":\"Marvin\"},{\"email\":{\"wid\":\"69dbbdc8417210020f65d3cbba870001\",\"address\":\"marvylyn.padilla@concentrix.com\"},\"last_name\":\"Padilla\",\"first_name\":\"Marvylyn\"},{\"email\":{\"wid\":\"f6358e3b3d6d0173956d1da60219a655\",\"address\":\"melbert.estrabela@concentrix.com\"},\"last_name\":\"Estrabela\",\"first_name\":\"Melbert\"},{\"email\":{\"wid\":\"c5da22d27259011baafaf21ebe1f0f68\",\"address\":\"michael.macatangay@concentrix.com\"},\"last_name\":\"Macatangay\",\"first_name\":\"Michael JR\"},{\"email\":{\"wid\":\"ae22d1bd7dae0135387045eeac0f7e07\",\"address\":\"miguelantonio.reyes1@concentrix.com\"},\"last_name\":\"Reyes\",\"first_name\":\"Migz\"},{\"email\":{\"wid\":\"1a180cbcd072013f286b65ac7f18f1a7\",\"address\":\"mikaela.pardalis@concentrix.com\"},\"last_name\":\"Pardalis\",\"first_name\":\"Mikaela\"},{\"email\":{\"wid\":\"129ccf8cfbba014e3b8b81eeba0e400f\",\"address\":\"melody.masongsong@concentrix.com\"},\"last_name\":\"Masongsong\",\"first_name\":\"MM\"},{\"email\":{\"wid\":\"f6358e3b3d6d01b80b4ae896ff18bed4\",\"address\":\"moniquebernadette.tibayan@concentrix.com\"},\"last_name\":\"Tibayan\",\"first_name\":\"Monique Bernadette\"},{\"email\":{\"wid\":\"66387966d74301aa5bc16f88bf19638d\",\"address\":\"myrna.garcia@concentrix.com\"},\"last_name\":\"Garcia\",\"first_name\":\"Myrna\"},{\"email\":{\"wid\":\"7905454dbd950166f798fe057f22aa04\",\"address\":\"napoli.novida@concentrix.com\"},\"last_name\":\"Novida\",\"first_name\":\"Napoli\"},{\"email\":{\"wid\":\"fa3f793faf6d10094ee5386d04350003\",\"address\":\"neilrobert.antonio@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Neil Robert\"},{\"email\":{\"wid\":\"de4ed5cfbe5401213ffdb08a766e0005\",\"address\":\"nelmagabrielle.binuya@concentrix.com\"},\"last_name\":\"Binuya\",\"first_name\":\"Nelma Gabrielle\"},{\"email\":{\"wid\":\"4cc8b24a3b7d100b8259a9facf1a0003\",\"address\":\"nerfvein.detecio@concentrix.com\"},\"last_name\":\"Detecio\",\"first_name\":\"Nerf Vein\"},{\"email\":{\"wid\":\"959ecfaa0b2a101b652507df66850003\",\"address\":\"nicole.arlegui@concentrix.com\"},\"last_name\":\"Arlegui\",\"first_name\":\"Nicole\"},{\"email\":{\"wid\":\"f0e21f714a55011b91a94710dc690005\",\"address\":\"oj.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"OJ\"},{\"email\":{\"wid\":\"1abb3835802a101f0ba3984c20d40003\",\"address\":\"olimasuvanee.delson@concentrix.com\"},\"last_name\":\"Delson\",\"first_name\":\"Olima\"},{\"email\":{\"wid\":\"7d9ace39de0010107e42f01b3dc90001\",\"address\":\"pamelafrances.vallejos@concentrix.com\"},\"last_name\":\"Vallejos\",\"first_name\":\"Pamela Frances\"},{\"email\":{\"wid\":\"03e939e8b9c801708131786681112af6\",\"address\":\"paul.pelandas@concentrix.com\"},\"last_name\":\"Pelandas\",\"first_name\":\"Paul\"},{\"email\":{\"wid\":\"9f196ba80a8701630f807f5f0719b6bf\",\"address\":\"paul.estanislao@concentrix.com\"},\"last_name\":\"Estanislao\",\"first_name\":\"Paul Edcris\"},{\"email\":{\"wid\":\"c1b956ff42f5017dfa5891940f1a1f73\",\"address\":\"paulo.zenarosa@concentrix.com\"},\"last_name\":\"Zenarosa\",\"first_name\":\"Paulo\"},{\"email\":{\"wid\":\"d864614e3c4b011d2a03d4414ab50005\",\"address\":\"raquel.atienza@concentrix.com\"},\"last_name\":\"Atienza\",\"first_name\":\"Raquel\"},{\"email\":{\"wid\":\"ace70ea604311012ac9d184876b40005\",\"address\":\"rayvincent.morallos@concentrix.com\"},\"last_name\":\"Morallos\",\"first_name\":\"Ray Vincent\"},{\"email\":{\"wid\":\"d6ebf20db451103281ee4f2741a10003\",\"address\":\"rechelleann.flor@concentrix.com\"},\"last_name\":\"Flor\",\"first_name\":\"Rechelle Ann\"},{\"email\":{\"wid\":\"ce31ef1850ec10367226bf012a260001\",\"address\":\"reyezekiel.nicolas@concentrix.com\"},\"last_name\":\"Nicolas\",\"first_name\":\"Rey Ezekiel\"},{\"email\":{\"wid\":\"54e1eabfa37d100b91d738a707f60001\",\"address\":\"riakathleen.cervitillo@concentrix.com\"},\"last_name\":\"Cervitillo\",\"first_name\":\"Ria Kathleen\"},{\"email\":{\"wid\":\"9b8b4b5523f5013a2753b379ed0e57fa\",\"address\":\"ric.marcial@concentrix.com\"},\"last_name\":\"Marcial\",\"first_name\":\"Ric Alfred\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"},{\"email\":{\"wid\":\"0ace91a16816018bac67521bdd1b2fd4\",\"address\":\"rochelle.lopez@concentrix.com\"},\"last_name\":\"Lopez\",\"first_name\":\"Rochelle\"},{\"email\":{\"wid\":\"92459ad82481100b81ea209416ad0002\",\"address\":\"roland.baldos1@concentrix.com\"},\"last_name\":\"Baldos\",\"first_name\":\"Roland\"},{\"email\":{\"wid\":\"9f196ba80a87010fdcffd31808196904\",\"address\":\"roldan.bonifacio@concentrix.com\"},\"last_name\":\"Bonifacio\",\"first_name\":\"Roldan\"},{\"email\":{\"wid\":\"74858f7f9a6a015bb01cd302240e4d9b\",\"address\":\"rotheza.luminario@concentrix.com\"},\"last_name\":\"Luminario\",\"first_name\":\"Rotheza\"},{\"email\":{\"wid\":\"4047322fd581012684ef732c121a01b0\",\"address\":\"rubirosa.carmona@concentrix.com\"},\"last_name\":\"Carmona\",\"first_name\":\"Rubirosa\"},{\"email\":{\"wid\":\"c1b956ff42f501002d99fad9111a36ac\",\"address\":\"russell.rodriguez@concentrix.com\"},\"last_name\":\"Rodriguez\",\"first_name\":\"Russell\"},{\"email\":{\"wid\":\"6df60a676e1601171f34d9ba5c0b0001\",\"address\":\"sarahfaith.paragas@concentrix.com\"},\"last_name\":\"Paragas\",\"first_name\":\"Sarah Faith\"},{\"email\":{\"wid\":\"9f196ba80a8701c3214bb1b105196b22\",\"address\":\"sharmaine.gonzaga@concentrix.com\"},\"last_name\":\"Gonzaga\",\"first_name\":\"Sharmaine\"},{\"email\":{\"wid\":\"ad688187bad7100c565b912c9dd50001\",\"address\":\"sherryann.tayum@concentrix.com\"},\"last_name\":\"Tayum\",\"first_name\":\"Sherry Ann\"},{\"email\":{\"wid\":\"e3a61810ab60101905a8de45cd5c0004\",\"address\":\"stella.laxinto@concentrix.com\"},\"last_name\":\"Laxinto\",\"first_name\":\"Stella\"},{\"email\":{\"wid\":\"0742298039ea105b61f99d9aae100001\",\"address\":\"syvriljoy.claveria1@concentrix.com\"},\"last_name\":\"Claveria\",\"first_name\":\"Syvril Joy\"},{\"email\":{\"wid\":\"a1e80cc712e6100791e26341a0f90003\",\"address\":\"maveraclarisse.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Vera\"},{\"email\":{\"wid\":\"fe84f64325290106a774190ab1ea0003\",\"address\":\"vienrussel.dangalan@concentrix.com\"},\"last_name\":\"Dangalan\",\"first_name\":\"Vien Russel\"},{\"email\":{\"wid\":\"53986787b7ac101bb447d034d4a70003\",\"address\":\"virgilio.caballero@concentrix.com\"},\"last_name\":\"Caballero\",\"first_name\":\"Virgilio\"},{\"email\":{\"wid\":\"fcf0f5eb652d100e5648816c3baa0003\",\"address\":\"raymond.gastardo@concentrix.com\"},\"last_name\":\"Gastardo\",\"first_name\":\"Winter\"},{\"email\":{\"wid\":\"d82a8891516a01aa82e88e212a17c88d\",\"address\":\"zarrahjane.fopalan@concentrix.com\"},\"last_name\":\"Fopalan\",\"first_name\":\"Zarrah Jane\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"759\",\"campaign_id\":\"21802\",\"campaign_title\":\"Advisor I, Customer Service R1683367\",\"campaign_type\":\"job_application\",\"job_title\":\"Bridgetowne\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1683367\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.023+08:00\",\"created_at\":\"2025-12-19T02:31:03.773+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgwMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Bridgetowne-Customer-Care-Specialist-iRecruit-Engage-2026_R1683367\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"almerajean.aballe@concentrix.com\"},\"first_name\":\"Aballe, Almera Jean\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101950110\",\"wid\":\"0143c866a118010fbaadac1d65f20000\",\"descriptor\":\"Eminette Kyle Reminajes - Velasquez (101950110)\"},{\"id\":\"102041857\",\"wid\":\"37361864065d101505f3ba088fdd0000\",\"descriptor\":\"Christee Anne Valenzuela (102041857)\"},{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"101439450\",\"wid\":\"2cdbe56c642501ee08e5cf76731f9a9b\",\"descriptor\":\"Luzviminda Molina (101439450)\"},{\"id\":\"988631\",\"wid\":\"f6358e3b3d6d012796fb23f81c19fccf\",\"descriptor\":\"Kristi Ann Marla Dela Cruz (988631)\"},{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"102328845\",\"wid\":\"1cc09ca25f2e101226ca49dc788d0000\",\"descriptor\":\"Su Lobita\u00f1a (102328845)\"},{\"id\":\"103349669\",\"wid\":\"cd37ff6c6459101bbad0e851ec630000\",\"descriptor\":\"Chrisdom Tablate (103349669)\"},{\"id\":\"102215684\",\"wid\":\"85018d4cae2c1007bf1a2c82e0620000\",\"descriptor\":\"Roland Baldos (102215684)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"101496750\",\"wid\":\"4578c06c60f6015643367df1f03bbf89\",\"descriptor\":\"Jocelyn Lacanaria (101496750)\"},{\"id\":\"102102839\",\"wid\":\"4892676ab663100e7ac9cc6531ae0000\",\"descriptor\":\"Dheceree Soriano (102102839)[C]\"},{\"id\":\"102202711\",\"wid\":\"948a35e6f492102447caa8644e450000\",\"descriptor\":\"Chantel Joie Salunga (102202711)\"},{\"id\":\"101978774\",\"wid\":\"a3545efa9088011cf7daaab2e9650000\",\"descriptor\":\"Roxy Escartin (101978774)\"},{\"id\":\"101754733\",\"wid\":\"6b1b277a403601354af38218d9251254\",\"descriptor\":\"Benjie Basa (101754733)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"102054520\",\"wid\":\"e9d0745bcc4c101ac9285fe430890000\",\"descriptor\":\"Jeanne Macapagal (102054520)\"},{\"id\":\"101279901\",\"wid\":\"24b3a9f9e19801a4f6d82638e10123a5\",\"descriptor\":\"Rachele Bangit (101279901)\"},{\"id\":\"103333495\",\"wid\":\"411cdb12f37e1016d14a26b7b6aa0000\",\"descriptor\":\"Lyrra Jorramie Grageda (103333495)\"},{\"id\":\"103395660\",\"wid\":\"9423773585951029805d6d159c360000\",\"descriptor\":\"Joana Danielle Carvajal (103395660)\"},{\"id\":\"103338917\",\"wid\":\"93e33e00d40d10189abd264b92c90000\",\"descriptor\":\"Ken Gio Bautista (103338917)\"},{\"id\":\"100769373\",\"wid\":\"60219339f7a010649f36be811a282b85\",\"descriptor\":\"Aira Elaine Herrera (100769373)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"103286022\",\"wid\":\"72c00c10ab02100943644840d5ca0000\",\"descriptor\":\"Neil Robert Antonio (103286022)\"},{\"id\":\"101831870\",\"wid\":\"3ea0636ec5ba01ba54051493dd1a2291\",\"descriptor\":\"Ovie Villanueva (101831870)\"},{\"id\":\"101774740\",\"wid\":\"aca61f053dfc01899b5a5a0e3601b28a\",\"descriptor\":\"Camille Mahan (101774740)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"102881485\",\"wid\":\"e00371b653601014ea371a04d01e0000\",\"descriptor\":\"Issa Suarez (102881485)\"},{\"id\":\"115763\",\"wid\":\"9f196ba80a87013f5f68ff6d0819a531\",\"descriptor\":\"Maila Evangelista (115763)\"},{\"id\":\"102333257\",\"wid\":\"2a0c0a26c4c51013fd10e5baadbd0000\",\"descriptor\":\"Kurt Melon Caterial (102333257)\"},{\"id\":\"101478782\",\"wid\":\"cf0bf17457300178358a4e080033ee7e\",\"descriptor\":\"Miguel Wilfredo Jovero (101478782)\"},{\"id\":\"101717326\",\"wid\":\"74eadc13be350179c5144a42730f9c08\",\"descriptor\":\"Connie Geli (101717326)\"},{\"id\":\"103289260\",\"wid\":\"50502e3f62701009ec525da5475b0000\",\"descriptor\":\"Elijah Reperuga (103289260)\"},{\"id\":\"101440300\",\"wid\":\"975f13d37a8901adac116dd1c31f3dd7\",\"descriptor\":\"Jett Florian Valleramos (101440300)\"},{\"id\":\"102050322\",\"wid\":\"0064bd6ead2b1018ef832e7f9ae20000\",\"descriptor\":\"Elizabeth Garcia (102050322)\"},{\"id\":\"102087431\",\"wid\":\"73a690bd31371009250e4b3209770000\",\"descriptor\":\"Rhay Anthony Lamarroza (102087431)[C]\"},{\"id\":\"103029210\",\"wid\":\"8e214d67412710167921c33bf3f80000\",\"descriptor\":\"Mark Angel Del Rosario (103029210)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"101993975\",\"wid\":\"b518f4301ce60123fe3ec095aa650000\",\"descriptor\":\"Cristel Manalang (101993975)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"},{\"id\":\"102087429\",\"wid\":\"6fde65af0b55100924dc75a110be0000\",\"descriptor\":\"Jessalyn Paglinawan (102087429)[C]\"},{\"id\":\"102070696\",\"wid\":\"401500d6105a1001a194280e9c120000\",\"descriptor\":\"Arita Faye Hubilla (102070696)\"},{\"id\":\"102001265\",\"wid\":\"8962dad7b3640103fa58640af9e60000\",\"descriptor\":\"Leslie Perez (102001265)\"},{\"id\":\"102330703\",\"wid\":\"97406e7fa4ea1012bf5f0dba52fd0000\",\"descriptor\":\"Russelle Mosende (102330703)[C]\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"102856930\",\"wid\":\"8ad28f685747100a2d6d9131cd590000\",\"descriptor\":\"Marigold Palomo (102856930)\"},{\"id\":\"103308043\",\"wid\":\"c5958d2b0a39100fa88e2680188c0000\",\"descriptor\":\"Bess Francisco (103308043)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"},{\"id\":\"102087426\",\"wid\":\"0f9a4f46a5c9100924a34a1ac95f0000\",\"descriptor\":\"Roselle Cajes (102087426)[C]\"},{\"id\":\"102837063\",\"wid\":\"964715999c2b1000b0eea979e72e0000\",\"descriptor\":\"Maria Nicole Malvar (102837063)\"},{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"103458249\",\"wid\":\"5949e8f606b1103db8cdd5e7ed780000\",\"descriptor\":\"Angenica Alba (103458249)\"},{\"id\":\"102049298\",\"wid\":\"0064bd6ead2b1018a0b5087233820000\",\"descriptor\":\"Hannilyn Mae Manipol (102049298)\"},{\"id\":\"103133604\",\"wid\":\"b0b04b799cf010171419b6a554420000\",\"descriptor\":\"J C (103133604)[C]\"},{\"id\":\"1082132\",\"wid\":\"9f196ba80a8701457eeedf9c0519e079\",\"descriptor\":\"Rotheza Luminario (1082132)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102136921\",\"wid\":\"2d41b9e51cee101b4518457c89660000\",\"descriptor\":\"Nicole Arlegui (102136921)\"},{\"id\":\"1008480\",\"wid\":\"9f196ba80a8701be6758760807190c0e\",\"descriptor\":\"Mark Rainier Agapito (1008480)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"103198845\",\"wid\":\"509863e9572b102cdcb157aba45e0000\",\"descriptor\":\"Whax Joaquin (103198845)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102171441\",\"wid\":\"62925abb8868100fbf6cca019bf10000\",\"descriptor\":\"Christian Rasonable (102171441)\"},{\"id\":\"101966235\",\"wid\":\"684fd1ea04ce011712aae90f59d70000\",\"descriptor\":\"Sarah Faith Paragas (101966235)\"},{\"id\":\"101534188\",\"wid\":\"5a8953411fc801319c0864d8171cfa1b\",\"descriptor\":\"Steve Rowland Espada (101534188)\"},{\"id\":\"102108390\",\"wid\":\"dc28d59c523f101064fa8fff34440000\",\"descriptor\":\"Pamela Frances Vallejos (102108390)\"},{\"id\":\"101985114\",\"wid\":\"58ad97fb38e6011fed3a98f974690000\",\"descriptor\":\"Den Margarett Mangulabnan (101985114)\"},{\"id\":\"103198795\",\"wid\":\"3d5c65b6b1d5102cd9cf689a6e200000\",\"descriptor\":\"Juliana Raquel Piojo (103198795)\"},{\"id\":\"102865393\",\"wid\":\"e66fd96ae0111026f103572c898a0000\",\"descriptor\":\"Ma. Checelle Jazul (102865393)\"},{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"},{\"id\":\"103133607\",\"wid\":\"4f2e2cd01d361017145a3e25ded80000\",\"descriptor\":\"Christine Zabala (103133607)[C]\"},{\"id\":\"101832754\",\"wid\":\"9e0066dd1ceb013f25578cc2c21b95d1\",\"descriptor\":\"Kelsie Turgo (101832754)\"},{\"id\":\"101083970\",\"wid\":\"aeae964d4d591050861ff4e9be55daea\",\"descriptor\":\"Jacqueline Pilapil (101083970)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"102473145\",\"wid\":\"8845dcaeacef10366b18c31eed920000\",\"descriptor\":\"Matthew Jonas Canonizado (102473145)\"},{\"id\":\"102504256\",\"wid\":\"952b321b47dd10442e0b707ffcb70000\",\"descriptor\":\"Deoval Imperial (102504256)\"},{\"id\":\"102254497\",\"wid\":\"029c37c0901c103935aca3061eb60000\",\"descriptor\":\"Almera Jean Aballe (102254497)\"},{\"id\":\"1085911\",\"wid\":\"9f196ba80a8701ad555f59f70819e44d\",\"descriptor\":\"Shanon Dorothy Manilag (1085911)\"},{\"id\":\"101896428\",\"wid\":\"772c02a6986a01bdde61ca7b29135fd9\",\"descriptor\":\"Grace Hannah Bernal (101896428)\"},{\"id\":\"103368547\",\"wid\":\"7fe89a0f967f1021409b119883550000\",\"descriptor\":\"Renz Millan (103368547)\"},{\"id\":\"102195311\",\"wid\":\"de6d9763df87101fa38ad88ddaaa0000\",\"descriptor\":\"Cecilio Francisco Foronda Jr (102195311)\"},{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"},{\"id\":\"101465374\",\"wid\":\"bc0548d5e941019a842940dcdc2c3011\",\"descriptor\":\"Jancel Olgado (101465374)\"},{\"id\":\"725854\",\"wid\":\"f6358e3b3d6d01866adb8fbf00194ff3\",\"descriptor\":\"Nel Tibo (725854)\"},{\"id\":\"102018126\",\"wid\":\"53033d314c8c010a3d5fdb6c491c0000\",\"descriptor\":\"Erick Joseph Conda (102018126)\"},{\"id\":\"1063391\",\"wid\":\"f6358e3b3d6d01859f36b84902198650\",\"descriptor\":\"Gen Encarnacion (1063391)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"103385490\",\"wid\":\"864855068eed10261a14e531cf640000\",\"descriptor\":\"Chrysha Mae Santos (103385490)\"},{\"id\":\"101816123\",\"wid\":\"f3a10bb238fd01d760e58becd21277df\",\"descriptor\":\"Cecil Favis (101816123)\"},{\"id\":\"103362426\",\"wid\":\"f1da4c8dd6e8101fa75be07a0a700000\",\"descriptor\":\"Harmon Kidd Ramos (103362426)\"},{\"id\":\"101552753\",\"wid\":\"dfcf7e8fd8190123ae446e8a6d29c3b2\",\"descriptor\":\"MM Masongsong (101552753)\"},{\"id\":\"727041\",\"wid\":\"f6358e3b3d6d015529162ac700194f1a\",\"descriptor\":\"Ma Leosa Mattie Guliman (727041)\"},{\"id\":\"103269295\",\"wid\":\"23414dfc93861003be4533b986780000\",\"descriptor\":\"Jaysen Martir (103269295)\"},{\"id\":\"103313176\",\"wid\":\"6dc75b23f6ce1010ab605899a5fb0000\",\"descriptor\":\"Frans Matthew Almada (103313176)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"101339159\",\"wid\":\"6fea8e1edbd30121e372b01c1a20c0b0\",\"descriptor\":\"Paulo Zenarosa (101339159)\"},{\"id\":\"102896327\",\"wid\":\"1af7455ef1d910197d17f23d21b70000\",\"descriptor\":\"Erika Mae Pekit-pekit (102896327)\"},{\"id\":\"103214218\",\"wid\":\"8b85fdf9ed8810320bc467c66fed0000\",\"descriptor\":\"Mark Jester Manarang (103214218)[C]\"},{\"id\":\"102999937\",\"wid\":\"05f4e94c12f61010cd0b4206e80d0000\",\"descriptor\":\"Jonalyn Cunanan (102999937)[C]\"},{\"id\":\"101486983\",\"wid\":\"862832a91037010835f87cde57374df0\",\"descriptor\":\"Angelo Gabriel Palpal-latoc (101486983)\"},{\"id\":\"103466579\",\"wid\":\"09abeaf7f7e61000b83b768cd22d0000\",\"descriptor\":\"Maezy Garin (103466579)\"},{\"id\":\"101968981\",\"wid\":\"5dc0313ef75b0118a814ab3ca4070000\",\"descriptor\":\"Jessica Reglos (101968981)\"},{\"id\":\"580415\",\"wid\":\"9f196ba80a8701e6461d815f0719c2bf\",\"descriptor\":\"Paul Edcris Estanislao (580415)\"},{\"id\":\"845396\",\"wid\":\"f6358e3b3d6d01131c202b321a193e7d\",\"descriptor\":\"Jesere Janejoy Canoy (845396)\"},{\"id\":\"102330233\",\"wid\":\"62c1084f87df1012844493dc26ba0000\",\"descriptor\":\"Wency Estolano (102330233)\"},{\"id\":\"102160749\",\"wid\":\"9cc777fc9a921009a60ddcd626020000\",\"descriptor\":\"Alex Bonggot (102160749)\"},{\"id\":\"101533041\",\"wid\":\"7e0ecf792b280137f9e8e3cd751b821c\",\"descriptor\":\"Joann Lorenzana (101533041)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"101166505\",\"wid\":\"f8a294dfc0f310953cf6bbcde938c346\",\"descriptor\":\"Anna Rose Benitez (101166505)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"102867690\",\"wid\":\"867cdbe61a32100ec83199ea9dbf0000\",\"descriptor\":\"Elle Antonio (102867690)\"},{\"id\":\"1089897\",\"wid\":\"9f196ba80a8701430fe1944f08190dae\",\"descriptor\":\"Mikaella Feijoo (1089897)\"},{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"102109645\",\"wid\":\"a506daa584c01010e498e83e00270000\",\"descriptor\":\"JD Pulgo (102109645)\"},{\"id\":\"102932390\",\"wid\":\"f6e59476730d100379358f7ab9950000\",\"descriptor\":\"Jed Ferdiemar Jacinto (102932390)\"},{\"id\":\"101903705\",\"wid\":\"8319f765de010116b7bfbb3726370000\",\"descriptor\":\"Christa Joy Amor David (101903705)\"},{\"id\":\"102259246\",\"wid\":\"fd3ef5c942ab101fa0e6c35020aa0000\",\"descriptor\":\"Edriell Delorino (102259246)\"},{\"id\":\"101976015\",\"wid\":\"5ef22debf62a011ba3571e5c49f40000\",\"descriptor\":\"Haydee dela Cruz (101976015)\"},{\"id\":\"102086287\",\"wid\":\"b02da584014810084f45df3764780000\",\"descriptor\":\"Chelcy Navarro (102086287)\"},{\"id\":\"102999093\",\"wid\":\"9a71b65576ce1020b8d8c1331f600000\",\"descriptor\":\"Mari Riomina Justo (102999093)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"101050081\",\"wid\":\"53bf80cbf79c103379691234fa3d78e1\",\"descriptor\":\"Ray Vincent Morallos (101050081)\"},{\"id\":\"103327287\",\"wid\":\"36653b26ff8e1014e86f3cac8bd40000\",\"descriptor\":\"Laurence Lynx Zapanta (103327287)[C]\"},{\"id\":\"102050714\",\"wid\":\"daa71ab27ef4101900a5f68f1cf70000\",\"descriptor\":\"Jenelyn Fernandez (102050714)\"},{\"id\":\"102932389\",\"wid\":\"bae06597128f10037919b0223e890000\",\"descriptor\":\"Arvin Santos (102932389)\"},{\"id\":\"103452429\",\"wid\":\"0393796b63e7103b9b5b784407320000\",\"descriptor\":\"Mark Ariel Damasole (103452429)[C]\"},{\"id\":\"101769777\",\"wid\":\"0393796b63e7103b9b217758069f0000\",\"descriptor\":\"Kenneth Roque (101769777)[C]\"},{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"103290410\",\"wid\":\"f207ffb1aecf100a3a31af2c88720000\",\"descriptor\":\"Bryan Kent Terrado (103290410)\"},{\"id\":\"510068\",\"wid\":\"9f196ba80a8701983d6bd51808197304\",\"descriptor\":\"Roldan Bonifacio (510068)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"103027654\",\"wid\":\"7239d93c230310162654c25d44ab0000\",\"descriptor\":\"Hazelyn Espedido (103027654)\"},{\"id\":\"100833629\",\"wid\":\"60219339f7a01064a110885bc51097f2\",\"descriptor\":\"Donna Capuz (100833629)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349790\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Bridgetowne-Customer-Care-Specialist-iRecruit-Engage-2026_R1683367\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Bridgetowne-Customer-Care-Specialist-iRecruit-Engage-2026_R1683367\/apply\",\"job_requisition_id\":\"R1683367\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683367\",\"wid\":\"65d8044bdf5b103b4700dd6890e30000\",\"descriptor\":\"Bridgetowne\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"760\",\"campaign_id\":\"21800\",\"campaign_title\":\"Advisor I, Customer Service R1683287\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Thai 2026\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The position is the initial contact for consumer conversations feedback, issue resolution, records case information and data across multiple channels.  This involves troubleshooting, researching solutions, and providing resolutions to Level 1 consumer problems. The Agent ensures proper consumer handling and escalation procedures while performing assigned functions according to process and standardized policies and procedures.  The Agent is accountable for customer satisfaction by achieving certain prescribed, measurable performance goals on a daily basis. The agent will work an assigned shift, which may have varying start times.\",\"long_description\":\"<p>Answers and responds to inbound calls, returns call from emails, website queries using documented procedures, available tools and supplied script(s) to assess consumers support needs and handle\/route accordingly to the satisfaction of the consumer<br \/>Verifies all contact information<br \/>Creates cases within supplied Customer Relationship Management (CRM) system<br \/>Documents problem definition<br \/>Documents and logs all contacts and actions into CRM as specified in guidelines<br \/>Includes all appropriate case data (soft and hard copies) i.e. CRM survey responses based on reason codes, email, photos, CSAT surveys emailed to consumer post resolution, etc.<br \/>Provides help and clear direction to consumers on follow-up actions to be taken for resolution<br \/>Escalates to internal and external persons in accordance with process direction i.e. to Escalation owner on team, Fulfillment and client when appropriate<br \/>Provides customers with follow-up action to be taken and documents in CRM<br \/>Remains knowledgeable of performance requirements, brands\/product and process documentation<br \/>Maintains awareness of and compliance with all Concentrix personnel policies<br \/>Achieves specified performance goals and knowledge of all tools used in the process<br \/>Additional responsibilities as required i.e. reporting, reporting unresolved issues, handling of hang-ups, etc.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683287\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.995+08:00\",\"created_at\":\"2025-12-19T02:31:03.580+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Thai-2026_R1683287\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rosalie.bautista@concentrix.com\"},\"first_name\":\"Bautista, Rosalie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"216348\",\"wid\":\"9f196ba80a87014ba128530705195b8b\",\"descriptor\":\"Rosalie Bautista (216348)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364399\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Thai-2026_R1683287\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Thai-2026_R1683287\/apply\",\"job_requisition_id\":\"R1683287\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"markanthony.delapena@concentrix.com\"},\"first_name\":\"Mark Dela Pena (101884901)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683287\",\"wid\":\"65d8044bdf5b103b3c129f5fee560000\",\"descriptor\":\"Customer Service Advisor - Thai 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 Exceptional Customer service skills required<br \/>\u2022 Experience in consumer relations and food\/beverage support (a plus)<br \/>\u2022 Proficient working in a client technology provided environment with multiple applications and navigation between applications to research information<br \/>\u2022 Intermediate knowledge of PC and software applications including Microsoft Excel, Word and Outlook<br \/>\u2022 Ability to type 35&#43; WPM<br \/>\u2022 Customer service orientation\/skills and Call center experience Preferred<br \/>\u2022 Excellent oral and written communication skills\/Professional Phone Manner<br \/>\u2022 Ability to communicate actions being taken for resolution based on process direction<br \/>\u2022 Schedule Flexibility<br \/>\u2022 Aptitude to listen to caller\u2019s description of problem; interpret, summarize and document<br \/>\u2022 Strong interpersonal skills, ability to establish and maintain effective working relationships<br \/>\u2022 Ability to handle stressful situations and bond professionally with frustrated customers<\/p><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"761\",\"campaign_id\":\"21798\",\"campaign_title\":\"Advisor I, Customer Service R1666268\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cebu XTRA 2026\",\"street\":\"PHL Cebu City - The Link\",\"address\":\"PHL Cebu City - The Link\",\"city\":\"Cebu City\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666268\",\"location\":\"Cebu City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.972+08:00\",\"created_at\":\"2025-12-19T02:31:03.466+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-XTRA-2026_R1666268-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cebu City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-LINKG-Y0\",\"wid\":\"b67da9176e3d1062f9e3f6ffe21dc2f5\",\"descriptor\":\"PHL Cebu City - The Link\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericcarl.abellana1@concentrix.com\"},\"first_name\":\"Abellana, Eric Carl\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101478782\",\"wid\":\"cf0bf17457300178358a4e080033ee7e\",\"descriptor\":\"Miguel Wilfredo Jovero (101478782)\"},{\"id\":\"102346629\",\"wid\":\"5ea36adbf97410192d4907802b760000\",\"descriptor\":\"Eric Carl Abellana (102346629)\"},{\"id\":\"102932389\",\"wid\":\"bae06597128f10037919b0223e890000\",\"descriptor\":\"Arvin Santos (102932389)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102032616\",\"wid\":\"a6c6b7ef2b420110ec4eb8d989da0000\",\"descriptor\":\"Marie Danielle Dela Cruz (102032616)\"},{\"id\":\"101083970\",\"wid\":\"aeae964d4d591050861ff4e9be55daea\",\"descriptor\":\"Jacqueline Pilapil (101083970)\"},{\"id\":\"102328845\",\"wid\":\"1cc09ca25f2e101226ca49dc788d0000\",\"descriptor\":\"Su Lobita\u00f1a (102328845)\"},{\"id\":\"101027219\",\"wid\":\"9864e8cfe426101a86106503417380ec\",\"descriptor\":\"Hanna Grace Illut (101027219)\"},{\"id\":\"102036868\",\"wid\":\"6d16de0b3a4b0112d26d1a72281f0000\",\"descriptor\":\"Reymart De la torre (102036868)\"},{\"id\":\"102328806\",\"wid\":\"eef45cf23983101223c57e01048b0000\",\"descriptor\":\"Syvil Kate Bagalay (102328806)\"},{\"id\":\"102887732\",\"wid\":\"ab992a5af6c110171ad9cad30fd10000\",\"descriptor\":\"Claudine Kaye Olayvar (102887732)\"},{\"id\":\"102896327\",\"wid\":\"1af7455ef1d910197d17f23d21b70000\",\"descriptor\":\"Erika Mae Pekit-pekit (102896327)\"},{\"id\":\"101344505\",\"wid\":\"d68fbb48badb01a86a58ea2e031bd0a2\",\"descriptor\":\"Chenee Faye Osabel (101344505)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"100707675\",\"wid\":\"60219339f7a01064a59fe7dd2c76ed47\",\"descriptor\":\"Blanch Villordon (100707675)\"},{\"id\":\"102908576\",\"wid\":\"32eaf7db2e3c1008943eabfd42680000\",\"descriptor\":\"Jimpaul Maravillas (102908576)\"},{\"id\":\"101826897\",\"wid\":\"2a3dc7769cc401eaf628aa827117c8a2\",\"descriptor\":\"Ron Babatuan (101826897)\"},{\"id\":\"103282353\",\"wid\":\"66ec3d08ec4a1007c7ce575907ce0000\",\"descriptor\":\"Fritzie Mae Cabansag (103282353)\"},{\"id\":\"102028539\",\"wid\":\"4be2fdb49cb6010f9e32de2399560000\",\"descriptor\":\"Jewelshane Sibulan (102028539)\"},{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"},{\"id\":\"101115461\",\"wid\":\"b0c928be7df801b1f18536ffc64a5c3c\",\"descriptor\":\"Jayvee Ian Petere (101115461)\"},{\"id\":\"103031366\",\"wid\":\"3f4cf14cdd441026e74c3ffca0de0000\",\"descriptor\":\"Mil Cagatulia (103031366)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349725\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-XTRA-2026_R1666268-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-XTRA-2026_R1666268-1\/apply\",\"job_requisition_id\":\"R1666268\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666268\",\"wid\":\"535f2a235b67102a60703b32d4730000\",\"descriptor\":\"Customer Service Advisor - Cebu XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"762\",\"campaign_id\":\"21791\",\"campaign_title\":\"Advisor I, Customer Service R1667145\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Alabang 2026\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667145\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.946+08:00\",\"created_at\":\"2025-12-19T02:31:02.906+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Customer-Service-Advisor---Alabang-2026_R1667145\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101975076\",\"wid\":\"956ddb51dd32011b27a99d21c2420000\",\"descriptor\":\"Mavelle Zarina Branda (101975076)\"},{\"id\":\"102137809\",\"wid\":\"cc00bfeeecfa101b6e734475e3260000\",\"descriptor\":\"Shane Sisante (102137809)\"},{\"id\":\"101947530\",\"wid\":\"fa646a670f5d010e1a1a6921b3210000\",\"descriptor\":\"Joma Busa (101947530)\"},{\"id\":\"103133607\",\"wid\":\"4f2e2cd01d361017145a3e25ded80000\",\"descriptor\":\"Christine Zabala (103133607)[C]\"},{\"id\":\"102880583\",\"wid\":\"f12cb2758e87102d9e30f6b5bada0000\",\"descriptor\":\"Elisa Sanchez (102880583)\"},{\"id\":\"103349669\",\"wid\":\"cd37ff6c6459101bbad0e851ec630000\",\"descriptor\":\"Chrisdom Tablate (103349669)\"},{\"id\":\"102215684\",\"wid\":\"85018d4cae2c1007bf1a2c82e0620000\",\"descriptor\":\"Roland Baldos (102215684)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"101345547\",\"wid\":\"132e84cf16c7014d345c40e09d257d93\",\"descriptor\":\"KC Castillo (101345547)\"},{\"id\":\"102038523\",\"wid\":\"d9b5c6fe20d51013fdb8ad859ade0000\",\"descriptor\":\"Christhene Kate Pineda (102038523)\"},{\"id\":\"103378039\",\"wid\":\"0250096828e41023f59112ee31760000\",\"descriptor\":\"Mark Lesther Legadia (103378039)\"},{\"id\":\"101014300\",\"wid\":\"166fa0eba09710101badc7590a174e37\",\"descriptor\":\"Lailanie Veloso (101014300)\"},{\"id\":\"102102839\",\"wid\":\"4892676ab663100e7ac9cc6531ae0000\",\"descriptor\":\"Dheceree Soriano (102102839)[C]\"},{\"id\":\"102202711\",\"wid\":\"948a35e6f492102447caa8644e450000\",\"descriptor\":\"Chantel Joie Salunga (102202711)\"},{\"id\":\"100435344\",\"wid\":\"60219339f7a010649c4bce744201d8b0\",\"descriptor\":\"Rowena Labicane (100435344)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"101845578\",\"wid\":\"ffa28fd404aa013b2625749bc820b7f8\",\"descriptor\":\"Jia Banzon (101845578)\"},{\"id\":\"103187815\",\"wid\":\"b2b83d92eeaa1029d4061b43df1b0000\",\"descriptor\":\"Janella Franzine Vitug (103187815)\"},{\"id\":\"101597018\",\"wid\":\"7fa9a0f3ec10015158fde4ece700b6c1\",\"descriptor\":\"Jayson Corcino (101597018)\"},{\"id\":\"101774740\",\"wid\":\"aca61f053dfc01899b5a5a0e3601b28a\",\"descriptor\":\"Camille Mahan (101774740)\"},{\"id\":\"103356034\",\"wid\":\"22f8820a39fa101dc994741d2d530000\",\"descriptor\":\"Olima Delson (103356034)\"},{\"id\":\"103214218\",\"wid\":\"8b85fdf9ed8810320bc467c66fed0000\",\"descriptor\":\"Mark Jester Manarang (103214218)[C]\"},{\"id\":\"101896774\",\"wid\":\"de024fe268a3017eb5b2f64bc7139e29\",\"descriptor\":\"Liza Agacer (101896774)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"460997\",\"wid\":\"60219339f7a0106476992b5f1a214cd9\",\"descriptor\":\"Ceiy Simpelo (460997)\"},{\"id\":\"101166505\",\"wid\":\"f8a294dfc0f310953cf6bbcde938c346\",\"descriptor\":\"Anna Rose Benitez (101166505)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"101971643\",\"wid\":\"0ffa6c5affa101198c28a1eaec630000\",\"descriptor\":\"Arran Rouye Jiao (101971643)\"},{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"101903705\",\"wid\":\"8319f765de010116b7bfbb3726370000\",\"descriptor\":\"Christa Joy Amor David (101903705)\"},{\"id\":\"101808031\",\"wid\":\"436e4c9e5b1b01d649ccecadda0e9311\",\"descriptor\":\"Ric Alfred Marcial (101808031)\"},{\"id\":\"101391414\",\"wid\":\"a5f87034bd9a0162b2755f8be218ad97\",\"descriptor\":\"Hazel Romero (101391414)\"},{\"id\":\"102826991\",\"wid\":\"a5211ff2cb70104ea861b2d5b3d10000\",\"descriptor\":\"Kathryn Eunice Boseta (102826991)\"},{\"id\":\"102049942\",\"wid\":\"a92a2b62e2bf1018dc862c39db380000\",\"descriptor\":\"Ermmellyn May Acupang (102049942)\"},{\"id\":\"102330703\",\"wid\":\"97406e7fa4ea1012bf5f0dba52fd0000\",\"descriptor\":\"Russelle Mosende (102330703)[C]\"},{\"id\":\"102089572\",\"wid\":\"c8c22b5a46f01009a26139af231b0000\",\"descriptor\":\"Jayar Yap (102089572)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"102935262\",\"wid\":\"a4ddbafe3597100403a89281b4380000\",\"descriptor\":\"Karlie Bautista (102935262)\"},{\"id\":\"102837063\",\"wid\":\"964715999c2b1000b0eea979e72e0000\",\"descriptor\":\"Maria Nicole Malvar (102837063)\"},{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"103133604\",\"wid\":\"b0b04b799cf010171419b6a554420000\",\"descriptor\":\"J C (103133604)[C]\"},{\"id\":\"103327287\",\"wid\":\"36653b26ff8e1014e86f3cac8bd40000\",\"descriptor\":\"Laurence Lynx Zapanta (103327287)[C]\"},{\"id\":\"101975075\",\"wid\":\"6ddfa8aa9c4b011b278bde5e35c80000\",\"descriptor\":\"Sheila Delos Reyes (101975075)\"},{\"id\":\"102127375\",\"wid\":\"2a5fb6052b681017789227ee61f20000\",\"descriptor\":\"Jilliane Sofia Castor (102127375)\"},{\"id\":\"101341526\",\"wid\":\"9b0dd42f68d20159e9f1fb3eda2087a3\",\"descriptor\":\"Jeffrey Parot (101341526)\"},{\"id\":\"103452429\",\"wid\":\"0393796b63e7103b9b5b784407320000\",\"descriptor\":\"Mark Ariel Damasole (103452429)[C]\"},{\"id\":\"101769777\",\"wid\":\"0393796b63e7103b9b217758069f0000\",\"descriptor\":\"Kenneth Roque (101769777)[C]\"},{\"id\":\"102018127\",\"wid\":\"d1f6510f7c22010a3e2381d9e8290000\",\"descriptor\":\"Charisma Reyes (102018127)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"100880459\",\"wid\":\"60219339f7a01064a36e514b202f2f81\",\"descriptor\":\"Krizz Anne Bulan (100880459)\"},{\"id\":\"102822773\",\"wid\":\"dc5417fed7b7104c7f49a36fbe900000\",\"descriptor\":\"Chusdae Nicole Escano (102822773)\"},{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"102881493\",\"wid\":\"31e706bb2dcb102defd0012769ce0000\",\"descriptor\":\"Erika Anne Supat (102881493)\"},{\"id\":\"102111435\",\"wid\":\"1877460eea961011e468d2ba16400000\",\"descriptor\":\"Fiona Clarisse Brillantes (102111435)\"},{\"id\":\"103293943\",\"wid\":\"1fe88c0a6fbc100b74b793f48a9b0000\",\"descriptor\":\"Nerf Vein Detecio (103293943)\"},{\"id\":\"103383486\",\"wid\":\"e4c099c2115f102592cb72f3732a0000\",\"descriptor\":\"Babyjoy Acam (103383486)\"},{\"id\":\"102944707\",\"wid\":\"3ac675ef3dbd10160ba1f56d426d0000\",\"descriptor\":\"Athena Girao (102944707)\"},{\"id\":\"100328991\",\"wid\":\"60219339f7a010649c18545bab85518d\",\"descriptor\":\"Ana Bunyi (100328991)\"},{\"id\":\"101985114\",\"wid\":\"58ad97fb38e6011fed3a98f974690000\",\"descriptor\":\"Den Margarett Mangulabnan (101985114)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350248\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Customer-Service-Advisor---Alabang-2026_R1667145\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Customer-Service-Advisor---Alabang-2026_R1667145\/apply\",\"job_requisition_id\":\"R1667145\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"astrudcamille.marbella@concentrix.com\"},\"first_name\":\"Astrud Camille Marbella (100516255)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667145\",\"wid\":\"5b84737be9de102b9a14a1350ece0000\",\"descriptor\":\"Customer Service Advisor - Alabang 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"763\",\"campaign_id\":\"21790\",\"campaign_title\":\"Advisor I, Customer Service R1557929\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cebu J Centre 2025\",\"street\":\"PHL Cebu City - J Center\",\"address\":\"PHL Cebu City - J Center\",\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"postal_code\":\"6014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1557929\",\"location\":\"Mandaue City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.922+08:00\",\"created_at\":\"2025-12-19T02:31:02.858+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-J-Centre-2025_R1557929\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6014\",\"primary_location\":{\"id\":\"PH-MAN-FORTU-Y0\",\"wid\":\"b67da9176e3d1062f9dc58056128bb96\",\"descriptor\":\"PHL Cebu City - J Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Licayan\",\"first_name\":\"Allysson Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-288905\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-J-Centre-2025_R1557929\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-J-Centre-2025_R1557929\/apply\",\"job_requisition_id\":\"R1557929\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"fddc845f4d941021b236f1ab3c040002\",\"address\":\"domz.ocale@concentrix.com\"},\"last_name\":\"Ocale\",\"first_name\":\"Domz\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1557929\",\"wid\":\"60387f60cb85100d76de0723e6010000\",\"descriptor\":\"R1557929 Customer Service Advisor - Cebu J Centre 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Licayan\",\"first_name\":\"Allysson Mae\"},{\"email\":{\"wid\":\"79147aa78ea801d8c25f3032b6557980\",\"address\":\"amellove.suscano@concentrix.com\"},\"last_name\":\"Suscano\",\"first_name\":\"Amel Love\"},{\"email\":{\"wid\":\"0bf7ff87388f01f4da7581a40e0bc8a6\",\"address\":\"anamae.escalicas@concentrix.com\"},\"last_name\":\"Escalicas\",\"first_name\":\"Ana Mae\"},{\"email\":{\"wid\":\"75f444f94b4001fc2e016bf8021ad903\",\"address\":\"angeliquerose.mangubat@concentrix.com\"},\"last_name\":\"Mangubat\",\"first_name\":\"Angelique Rose\"},{\"email\":{\"wid\":\"3c47de33f1301018fe517c8d45380006\",\"address\":\"aubreyrose.banez@concentrix.com\"},\"last_name\":\"Ba\u00f1ez\",\"first_name\":\"Aubrey Rose\"},{\"email\":{\"wid\":\"f6358e3b3d6d0149cade1bb70219dfc5\",\"address\":\"myber.paclipan@concentrix.com\"},\"last_name\":\"Paclipan\",\"first_name\":\"Bea\"},{\"email\":{\"wid\":\"f6358e3b3d6d01067a998b0a00192239\",\"address\":\"carmel.tortor@concentrix.com\"},\"last_name\":\"Tortor\",\"first_name\":\"Carmel\"},{\"email\":{\"wid\":\"c6a52e1b0d78015e8714eb09d51ed622\",\"address\":\"cheneefaye.osabel1@concentrix.com\"},\"last_name\":\"Osabel\",\"first_name\":\"Chenee Faye\"},{\"email\":{\"wid\":\"282d95da646f10176a2d4aa561cf0004\",\"address\":\"claudinekaye.olayvar@concentrix.com\"},\"last_name\":\"Olayvar\",\"first_name\":\"Claudine Kaye\"},{\"email\":{\"wid\":\"0ace91a1681601426ab5a4380f1acf70\",\"address\":\"dennis.codizar@concentrix.com\"},\"last_name\":\"Codizar\",\"first_name\":\"Dennis\"},{\"email\":{\"wid\":\"8af1502b95301012b87ddcd123c60001\",\"address\":\"ericcarl.abellana1@concentrix.com\"},\"last_name\":\"Abellana\",\"first_name\":\"Eric Carl\"},{\"email\":{\"wid\":\"7180947b8e261022b4bd2e534e670003\",\"address\":\"erikamae.pekitpekit@concentrix.com\"},\"last_name\":\"Pekit-pekit\",\"first_name\":\"Erika Mae\"},{\"email\":{\"wid\":\"9956e6d1bbd41018f965a5cfaff60001\",\"address\":\"ermmellynmay.acupang@concentrix.com\"},\"last_name\":\"Acupang\",\"first_name\":\"Ermmellyn May\"},{\"email\":{\"wid\":\"05b476f327c3019e1a7c2902e80178e7\",\"address\":\"faith.kwong1@concentrix.com\"},\"last_name\":\"Kwong\",\"first_name\":\"Faith\"},{\"email\":{\"wid\":\"ed6679eff1021002ed38002c89ca0002\",\"address\":\"fatima.saladaga1@concentrix.com\"},\"last_name\":\"Saladaga\",\"first_name\":\"Fatima\"},{\"email\":{\"wid\":\"ac5dcaa6c4f6101348f85003300a0004\",\"address\":\"fayeheddy.bacu1@concentrix.com\"},\"last_name\":\"Bacu\",\"first_name\":\"Faye Heddy\"},{\"email\":{\"wid\":\"3ec9939304701007d358ecfbb0b10003\",\"address\":\"fritziemae.cabansag@concentrix.com\"},\"last_name\":\"Cabansag\",\"first_name\":\"Fritzie Mae\"},{\"email\":{\"wid\":\"78cc29882996101a908059045dc50002\",\"address\":\"gabriel.clavero@concentrix.com\"},\"last_name\":\"Clavero\",\"first_name\":\"Gabriel\"},{\"email\":{\"wid\":\"b6af8563242b0129d0e5c87bbe30d5fd\",\"address\":\"geraldine.inihao@concentrix.com\"},\"last_name\":\"Inihao\",\"first_name\":\"Geraldine\"},{\"email\":{\"wid\":\"db0bffd68c2301591511e22b121ab7bc\",\"address\":\"jacqueline.pilapil@concentrix.com\"},\"last_name\":\"Pilapil\",\"first_name\":\"Jacqueline\"},{\"email\":{\"wid\":\"db7c952cf6a001aac5b0ccc5905f5437\",\"address\":\"janelle.berido@concentrix.com\"},\"last_name\":\"Leyte\",\"first_name\":\"Janelle\"},{\"email\":{\"wid\":\"221016ca34e6101cf4a6513757b30003\",\"address\":\"janette.cataliwalaan@concentrix.com\"},\"last_name\":\"Cataliwala-an\",\"first_name\":\"Janette\"},{\"email\":{\"wid\":\"a3467c9bc6fc01b79fc307d9121a66c8\",\"address\":\"jayveeian.petere@concentrix.com\"},\"last_name\":\"Petere\",\"first_name\":\"Jayvee Ian\"},{\"email\":{\"wid\":\"f32cbe827ca1010fbcad817339fb0003\",\"address\":\"jewelshane.sibulan@concentrix.com\"},\"last_name\":\"Sibulan\",\"first_name\":\"Jewelshane\"},{\"email\":{\"wid\":\"8ac00e1da2511000f4bb989fbfe80005\",\"address\":\"jimpaul.maravillas@concentrix.com\"},\"last_name\":\"Maravillas\",\"first_name\":\"Jimpaul\"},{\"email\":{\"wid\":\"cef327a592a31002f33be772b3090002\",\"address\":\"jodabay.sagarino1@concentrix.com\"},\"last_name\":\"Sagarino\",\"first_name\":\"Joda Bay\"},{\"email\":{\"wid\":\"3739cfa3beed019850cbdf12620ec353\",\"address\":\"katrina.delavictoria@concentrix.com\"},\"last_name\":\"Dela Victoria\",\"first_name\":\"Katrina\"},{\"email\":{\"wid\":\"613f8b27b3fb10177ab735ff5bac0003\",\"address\":\"keishagail.garces@concentrix.com\"},\"last_name\":\"Garces\",\"first_name\":\"Keisha Gail\"},{\"email\":{\"wid\":\"afa2c5de310901037b9b85bdb5af0002\",\"address\":\"kenneth.bejasa@concentrix.com\"},\"last_name\":\"Bejasa\",\"first_name\":\"Kenneth\"},{\"email\":{\"wid\":\"5493f529b38810162cc4e14868ed0005\",\"address\":\"keshia.luzano@concentrix.com\"},\"last_name\":\"Luzano\",\"first_name\":\"Keshia\"},{\"email\":{\"wid\":\"d13100362cfe018fca8d1d899317522a\",\"address\":\"kimjones.marababol@concentrix.com\"},\"last_name\":\"Marababol\",\"first_name\":\"Kim Jones\"},{\"email\":{\"wid\":\"67a5dddaaeab10002b6516b421250006\",\"address\":\"kishianinanicole.sarvida@concentrix.com\"},\"last_name\":\"Sarvida\",\"first_name\":\"Kishiee\"},{\"email\":{\"wid\":\"43118c552bfb10304ad834a7b03c0001\",\"address\":\"klarusdominik.marquez@concentrix.com\"},\"last_name\":\"Marquez\",\"first_name\":\"Klarus Dominik\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"0ace91a1681601284c6f10710c1a7e1a\",\"address\":\"mae.canete@concentrix.com\"},\"last_name\":\"Ca\u00f1ete\",\"first_name\":\"Mae\"},{\"email\":{\"wid\":\"337f94b66267103cc4b603061e5a0002\",\"address\":\"markariel.damasole@concentrix.com\"},\"last_name\":\"Damasole\",\"first_name\":\"Mark Ariel\"},{\"email\":{\"wid\":\"0c8ac2ba955a103267a7a8b29f2c0000\",\"address\":\"markjester.manarang@concentrix.com\"},\"last_name\":\"Manarang\",\"first_name\":\"Mark Jester\"},{\"email\":{\"wid\":\"b25cfe7c09e1013ba95c5c961233e58f\",\"address\":\"miguelwilfredo.jovero@concentrix.com\"},\"last_name\":\"Jovero\",\"first_name\":\"Miguel Wilfredo\"},{\"email\":{\"wid\":\"8d6594ffad6e100f1889294427870001\",\"address\":\"nedshla.acebes@concentrix.com\"},\"last_name\":\"Acebes\",\"first_name\":\"Nedshla\"},{\"email\":{\"wid\":\"0eb99cb4d1ce100ddf4b4c48738a0001\",\"address\":\"oyellemillene.estenzo@concentrix.com\"},\"last_name\":\"Estenzo\",\"first_name\":\"Oyelle\"},{\"email\":{\"wid\":\"7adf65c85687101b8ab1494ca2fc0003\",\"address\":\"pearlarnul.gallo@concentrix.com\"},\"last_name\":\"Gallo\",\"first_name\":\"Pearl\"},{\"email\":{\"wid\":\"30fc0f5f75e101163369b39054460001\",\"address\":\"petchprecyjane.jarantilla@concentrix.com\"},\"last_name\":\"Matedios\",\"first_name\":\"Petch Precy Jane\"},{\"email\":{\"wid\":\"db0bffd68c230179816a7dae111ad5a9\",\"address\":\"roquelyn.pacatang@concentrix.com\"},\"last_name\":\"Pacatang\",\"first_name\":\"Quelyn\"},{\"email\":{\"wid\":\"01b4a71a8ff00112eeb9fc9676210005\",\"address\":\"reymart.delatorre@concentrix.com\"},\"last_name\":\"De la torre\",\"first_name\":\"Reymart\"},{\"email\":{\"wid\":\"2ff5a262daca01245315529a73c60001\",\"address\":\"rogerangelo.lansa@concentrix.com\"},\"last_name\":\"Lansa\",\"first_name\":\"Roger Angelo\"},{\"email\":{\"wid\":\"d82a8891516a015563f6e1898a17cdf4\",\"address\":\"ronnielyn.babatuan@concentrix.com\"},\"last_name\":\"Babatuan\",\"first_name\":\"Ron\"},{\"email\":{\"wid\":\"dd6d1be38b5f10123ae3623073950005\",\"address\":\"jesusa.lobitana@concentrix.com\"},\"last_name\":\"Lobita\u00f1a\",\"first_name\":\"Su\"},{\"email\":{\"wid\":\"2ff8c0f0bc831003b7ce811ebae90001\",\"address\":\"thea.torceno@concentrix.com\"},\"last_name\":\"Torceno\",\"first_name\":\"Thea\"},{\"email\":{\"wid\":\"75f444f94b4001bb27fcb59d131a37df\",\"address\":\"veronica.ubas@concentrix.com\"},\"last_name\":\"Ubas\",\"first_name\":\"Veronica\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"764\",\"campaign_id\":\"21789\",\"campaign_title\":\"Advisor I, Customer Service R1558007\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - UPA XTRA 2025\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg G, 2nd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg G, 2nd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1159\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2><\/h2><h2><\/h2><h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1558007\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.896+08:00\",\"created_at\":\"2025-12-19T02:31:02.793+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---UPA-XTRA-2025_R1558007-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1159\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-05\",\"wid\":\"740544c0a47f013c940c208f1f115764\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg G, 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"db0bffd68c23011b9ea90d3b011aebf2\",\"address\":\"alaizamae.estipona@concentrix.com\"},\"last_name\":\"Avila\",\"first_name\":\"Alaiza Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-288435\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---UPA-XTRA-2025_R1558007-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---UPA-XTRA-2025_R1558007-1\/apply\",\"job_requisition_id\":\"R1558007\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1558007\",\"wid\":\"60387f60cb85100d80133e7cb3720000\",\"descriptor\":\"R1558007 Customer Service Advisor - UPA XTRA 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"db0bffd68c23011b9ea90d3b011aebf2\",\"address\":\"alaizamae.estipona@concentrix.com\"},\"last_name\":\"Avila\",\"first_name\":\"Alaiza Mae\"},{\"email\":{\"wid\":\"543cb86d2c2210100a770b560e920003\",\"address\":\"alexis.laroa@concentrix.com\"},\"last_name\":\"Laroa\",\"first_name\":\"Alexis\"},{\"email\":{\"wid\":\"cf2977009b29015f4d37dcab16040f75\",\"address\":\"alyanarizha.lorica@concentrix.com\"},\"last_name\":\"Lorica\",\"first_name\":\"Aly\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"52a45cc5a09910075644e47f592b0001\",\"address\":\"anagel.visto@concentrix.com\"},\"last_name\":\"Visto-Portezo\",\"first_name\":\"Anagel\"},{\"email\":{\"wid\":\"9f196ba80a870168658bbefb0419d44b\",\"address\":\"ann.jerez@concentrix.com\"},\"last_name\":\"Jerez\",\"first_name\":\"Ann Jill\"},{\"email\":{\"wid\":\"a25435a373dc10030f42891b9b690003\",\"address\":\"annarose.benitez@concentrix.com\"},\"last_name\":\"Benitez\",\"first_name\":\"Anna Rose\"},{\"email\":{\"wid\":\"ed6679eff1021003141bcaa301860002\",\"address\":\"anniemurry.ardona@concentrix.com\"},\"last_name\":\"Ardo\u00f1a\",\"first_name\":\"Annie Murry\"},{\"email\":{\"wid\":\"f92352134a4b1010f0d2ff8f8a6c0000\",\"address\":\"antondmitriargnaniiii.saldua@concentrix.com\"},\"last_name\":\"Saldua\",\"first_name\":\"Anton\"},{\"email\":{\"wid\":\"0e6198484e31104a72c4037466650003\",\"address\":\"arulyncrisshel.camarillo@concentrix.com\"},\"last_name\":\"Camarillo\",\"first_name\":\"Arulyn\"},{\"email\":{\"wid\":\"3c47de33f1301018fe517c8d45380006\",\"address\":\"aubreyrose.banez@concentrix.com\"},\"last_name\":\"Ba\u00f1ez\",\"first_name\":\"Aubrey Rose\"},{\"email\":{\"wid\":\"cd5db527aa9801ee2737c230f04af2c9\",\"address\":\"michaelangelo.pardinez@concentrix.com\"},\"last_name\":\"Pardinez\",\"first_name\":\"Barbie\"},{\"email\":{\"wid\":\"4b548176043f01c45354f302192689ac\",\"address\":\"benjie.basa@concentrix.com\"},\"last_name\":\"Basa\",\"first_name\":\"Benjie\"},{\"email\":{\"wid\":\"bb50c30648a51027a55e6e32ad950003\",\"address\":\"camillexena.carpio@concentrix.com\"},\"last_name\":\"Carpio\",\"first_name\":\"Camille Xena\"},{\"email\":{\"wid\":\"a8932aca6c131018cf9d2e0a0b060003\",\"address\":\"candice.santero@concentrix.com\"},\"last_name\":\"Santero\",\"first_name\":\"Candice\"},{\"email\":{\"wid\":\"9a0cfa9df8e5101fba2b364c96fc0001\",\"address\":\"ceciliofrancisco.forondajr@concentrix.com\"},\"last_name\":\"Foronda Jr\",\"first_name\":\"Cecilio Francisco\"},{\"email\":{\"wid\":\"db841815d19b100866d9d87d8a6a0001\",\"address\":\"chelcy.navarro@concentrix.com\"},\"last_name\":\"Navarro\",\"first_name\":\"Chelcy\"},{\"email\":{\"wid\":\"94ea4c0da5c2101521d16ba46f230003\",\"address\":\"christeeanne.valenzuela@concentrix.com\"},\"last_name\":\"Valenzuela\",\"first_name\":\"Christee Anne\"},{\"email\":{\"wid\":\"50faf50e665f100fd2a01c5658d10001\",\"address\":\"christian.rasonable@concentrix.com\"},\"last_name\":\"Rasonable\",\"first_name\":\"Christian\"},{\"email\":{\"wid\":\"00162b5097450176aec18bb29d1a3b81\",\"address\":\"christine.pilac@concentrix.com\"},\"last_name\":\"Pilac\",\"first_name\":\"Christine\"},{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},{\"email\":{\"wid\":\"2ec3487e6c5c01756fe4f45edc41f132\",\"address\":\"daniel.bautista1@concentrix.com\"},\"last_name\":\"Bautista\",\"first_name\":\"Daniel\"},{\"email\":{\"wid\":\"2a676a76dc60012004f1f285888b0007\",\"address\":\"denmargarett.mangulabnan@concentrix.com\"},\"last_name\":\"Mangulabnan\",\"first_name\":\"Den Margarett\"},{\"email\":{\"wid\":\"e8cd88ef87f0101de67c1464836e0001\",\"address\":\"dericknino.agron@concentrix.com\"},\"last_name\":\"Agron\",\"first_name\":\"Derick Nino\"},{\"email\":{\"wid\":\"1597316affd1100472b5ebec5d7f0003\",\"address\":\"dianica.yapo@concentrix.com\"},\"last_name\":\"Yapo\",\"first_name\":\"Dianica\"},{\"email\":{\"wid\":\"3c37d7e34cf11008db3995adfb860001\",\"address\":\"eldon.erispe@concentrix.com\"},\"last_name\":\"Erispe\",\"first_name\":\"Eldon\"},{\"email\":{\"wid\":\"1370d2b3f2d910146cf6b03f90680003\",\"address\":\"emily.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Emily\"},{\"email\":{\"wid\":\"f74bef87fd1d01100b0367eecd310001\",\"address\":\"eminettekyle.reminajes@concentrix.com\"},\"last_name\":\"Reminajes - Velasquez\",\"first_name\":\"Eminette Kyle\"},{\"email\":{\"wid\":\"abbbe7ecf3c401055e4593d1b9730005\",\"address\":\"ericka.aniceto@concentrix.com\"},\"last_name\":\"Aniceto\",\"first_name\":\"Ericka\"},{\"email\":{\"wid\":\"eec17c2e515f0107c719562aca3d0003\",\"address\":\"erika.sabuya@concentrix.com\"},\"last_name\":\"Raquel\",\"first_name\":\"Erika\"},{\"email\":{\"wid\":\"1073950c874c10151b16db82305c0001\",\"address\":\"erikaanne.supat@concentrix.com\"},\"last_name\":\"Supat\",\"first_name\":\"Erika Anne\"},{\"email\":{\"wid\":\"2edf34e1389d010a137da0c31e3c0002\",\"address\":\"frank.gonzales1@concentrix.com\"},\"last_name\":\"Gonzales\",\"first_name\":\"Frank\"},{\"email\":{\"wid\":\"195c3cb9814c10021ee0ddd7d8b60001\",\"address\":\"gabrielirvin.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Gabriel Irvin\"},{\"email\":{\"wid\":\"1f5fd4ff722d0102ecd579b53e8e0000\",\"address\":\"gladysalehli.butial@concentrix.com\"},\"last_name\":\"Butial\",\"first_name\":\"Gladys Alehli\"},{\"email\":{\"wid\":\"440da50ea7021057a7be6c490a750001\",\"address\":\"hannilynmae.manipol1@concentrix.com\"},\"last_name\":\"Manipol\",\"first_name\":\"Hannilyn Mae\"},{\"email\":{\"wid\":\"fffdf099640e100dd9511d5c1e0a0000\",\"address\":\"harlinquin.manipol@concentrix.com\"},\"last_name\":\"Manipol\",\"first_name\":\"Harlinquin\"},{\"email\":{\"wid\":\"bf9ee7480368101fb17aa0158ec10002\",\"address\":\"harmonkidd.ramos@concentrix.com\"},\"last_name\":\"Ramos\",\"first_name\":\"Harmon Kidd\"},{\"email\":{\"wid\":\"31fcaa920650011bb3b78d60186b0003\",\"address\":\"haydee.delacruz@concentrix.com\"},\"last_name\":\"dela Cruz\",\"first_name\":\"Haydee\"},{\"email\":{\"wid\":\"07d5105fd17301120e8bf63c9ffc0001\",\"address\":\"hazeljoy.jambaro@concentrix.com\"},\"last_name\":\"Jambaro\",\"first_name\":\"Hazel Joy\"},{\"email\":{\"wid\":\"4680206e1fb11016635d9787f4010000\",\"address\":\"hazelyn.espedido@concentrix.com\"},\"last_name\":\"Espedido\",\"first_name\":\"Hazelyn\"},{\"email\":{\"wid\":\"70c0629a1c531001bf0fb004516d0003\",\"address\":\"andrian.mojica@concentrix.com\"},\"last_name\":\"Mojica\",\"first_name\":\"Ian\"},{\"email\":{\"wid\":\"da3a92ec6f37013e5d8380374e0fc1ee\",\"address\":\"japeth.eno@concentrix.com\"},\"last_name\":\"Eno\",\"first_name\":\"Japeth\"},{\"email\":{\"wid\":\"08e4d1e390c910399153ce3a35880003\",\"address\":\"lilljasmine.tanyag@concentrix.com\"},\"last_name\":\"Tanyag\",\"first_name\":\"Jasmine\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"f74bef87fd1d01100b31cd4487950003\",\"address\":\"jayacinth.malvaroza@concentrix.com\"},\"last_name\":\"Malvaroza\",\"first_name\":\"Jayacinth\"},{\"email\":{\"wid\":\"9f3650c225d60176947561a24316155f\",\"address\":\"jeamaemarie.daquiz@concentrix.com\"},\"last_name\":\"Daquiz\",\"first_name\":\"Jea Mae Marie\"},{\"email\":{\"wid\":\"93189d9bc180101adc89d4078e8e0003\",\"address\":\"jeannerose.macapagal@concentrix.com\"},\"last_name\":\"Macapagal\",\"first_name\":\"Jeanne\"},{\"email\":{\"wid\":\"6605a7078d9e100e8ac26ba6b4bf0003\",\"address\":\"jeashley.ilocto@concentrix.com\"},\"last_name\":\"Ilocto\",\"first_name\":\"Jeashley\"},{\"email\":{\"wid\":\"c93a0aebb0c21003a4768f3818b50001\",\"address\":\"jedferdiemar.jacinto@concentrix.com\"},\"last_name\":\"Jacinto\",\"first_name\":\"Jed Ferdiemar\"},{\"email\":{\"wid\":\"4d083df85cda101953ade112281f0003\",\"address\":\"jennifer.tajada@concentrix.com\"},\"last_name\":\"Tajada\",\"first_name\":\"Jennifer\"},{\"email\":{\"wid\":\"43617d69ec411017ad7131589d520000\",\"address\":\"jerrymie.zamora@concentrix.com\"},\"last_name\":\"Zamora\",\"first_name\":\"Jerrymie\"},{\"email\":{\"wid\":\"eb564db58494010b75aa45ae99a10001\",\"address\":\"jessicamay.dorias@concentrix.com\"},\"last_name\":\"Dorias\",\"first_name\":\"Jessica May\"},{\"email\":{\"wid\":\"40a602eba0bb010348a56672510e802c\",\"address\":\"jhovinalyn.viscaino@concentrix.com\"},\"last_name\":\"Viscaino\",\"first_name\":\"Jhovinalyn\"},{\"email\":{\"wid\":\"9e3aa302d4ea011cf7acc98836320003\",\"address\":\"jia.banzon@concentrix.com\"},\"last_name\":\"Banzon\",\"first_name\":\"Jia\"},{\"email\":{\"wid\":\"aeab92e7fb7c0120fda50d44f0980007\",\"address\":\"joebert.francisco1@concentrix.com\"},\"last_name\":\"Francisco\",\"first_name\":\"Joebert\"},{\"email\":{\"wid\":\"3c37d7e34cf110096b81db3671b70001\",\"address\":\"johnbenedict.gonzales@concentrix.com\"},\"last_name\":\"Gonzales\",\"first_name\":\"John Benedict\"},{\"email\":{\"wid\":\"91dd5a853727101932aab93516c80001\",\"address\":\"joserafael.parreno@concentrix.com\"},\"last_name\":\"Parre\u00f1o\",\"first_name\":\"Jose Rafael\"},{\"email\":{\"wid\":\"5c9ed5f060e4102ce384ed2f244d0003\",\"address\":\"julianaraquel.piojo@concentrix.com\"},\"last_name\":\"Piojo\",\"first_name\":\"Juliana Raquel\"},{\"email\":{\"wid\":\"eeb62a5fcc22101053e130dd7b550000\",\"address\":\"julieanne.hadlocon@concentrix.com\"},\"last_name\":\"Hadlocon\",\"first_name\":\"Julie Anne\"},{\"email\":{\"wid\":\"08bd5c5c4de8100419828623206f0001\",\"address\":\"juliuscesar.cantillon@concentrix.com\"},\"last_name\":\"Cantillon\",\"first_name\":\"Julius\"},{\"email\":{\"wid\":\"399750925a13010dd2ce06a95f09296b\",\"address\":\"kathleenjayne.reyes@concentrix.com\"},\"last_name\":\"Reyes\",\"first_name\":\"Kathleen Jayne\"},{\"email\":{\"wid\":\"254d15215e04012f1f7c28260115988d\",\"address\":\"katrinamay.mancenido@concentrix.com\"},\"last_name\":\"Mancenido\",\"first_name\":\"Katrina May\"},{\"email\":{\"wid\":\"b6ad546c2c0201e25560cbe17d1ade66\",\"address\":\"turgo.christiankelsie@concentrix.com\"},\"last_name\":\"Turgo\",\"first_name\":\"Kelsie\"},{\"email\":{\"wid\":\"64346b9286721000d38c484587a10000\",\"address\":\"kimberlyroxan.donayre@concentrix.com\"},\"last_name\":\"Donayre\",\"first_name\":\"Kimberly Roxan\"},{\"email\":{\"wid\":\"20ec5313c10810231bfc0a4ad1e10004\",\"address\":\"krystal.budod@concentrix.com\"},\"last_name\":\"Budod\",\"first_name\":\"Krystal\"},{\"email\":{\"wid\":\"4fd8f6cbe6a71010c5c9d97c1efb0003\",\"address\":\"kylesimon.bati@concentrix.com\"},\"last_name\":\"Bati\",\"first_name\":\"Kyle Simon\"},{\"email\":{\"wid\":\"d778f2bc26f001040b5b909295df0001\",\"address\":\"maryleslie.perez@concentrix.com\"},\"last_name\":\"Perez\",\"first_name\":\"Leslie\"},{\"email\":{\"wid\":\"16ec5ccba6591019690aa24dbdb30001\",\"address\":\"lorena.woo@concentrix.com\"},\"last_name\":\"Woo\",\"first_name\":\"Lorena\"},{\"email\":{\"wid\":\"9f196ba80a8701c719fbfd6d08199b31\",\"address\":\"Maila.Evangelista@concentrix.com\"},\"last_name\":\"Evangelista\",\"first_name\":\"Maila\"},{\"email\":{\"wid\":\"d0aa4f7301e01005ad66fa3f62bb0004\",\"address\":\"marigold.palomo@concentrix.com\"},\"last_name\":\"Palomo\",\"first_name\":\"Marigold\"},{\"email\":{\"wid\":\"ce5f1c1bf40410178d453976614c0003\",\"address\":\"markangel.delrosario@concentrix.com\"},\"last_name\":\"Del Rosario\",\"first_name\":\"Mark Angel\"},{\"email\":{\"wid\":\"4dc7e288bf29102403887728659a0003\",\"address\":\"marklesther.legadia@concentrix.com\"},\"last_name\":\"Legadia\",\"first_name\":\"Mark Lesther\"},{\"email\":{\"wid\":\"031561a7635501afcd22b446880ec924\",\"address\":\"marlonandrew.ilustrisimo@concentrix.com\"},\"last_name\":\"Ilustrisimo\",\"first_name\":\"Marlon Andrew\"},{\"email\":{\"wid\":\"c5da22d27259011baafaf21ebe1f0f68\",\"address\":\"michael.macatangay@concentrix.com\"},\"last_name\":\"Macatangay\",\"first_name\":\"Michael JR\"},{\"email\":{\"wid\":\"66387966d74301aa5bc16f88bf19638d\",\"address\":\"myrna.garcia@concentrix.com\"},\"last_name\":\"Garcia\",\"first_name\":\"Myrna\"},{\"email\":{\"wid\":\"fa3f793faf6d10094ee5386d04350003\",\"address\":\"neilrobert.antonio@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Neil Robert\"},{\"email\":{\"wid\":\"959ecfaa0b2a101b652507df66850003\",\"address\":\"nicole.arlegui@concentrix.com\"},\"last_name\":\"Arlegui\",\"first_name\":\"Nicole\"},{\"email\":{\"wid\":\"7d9ace39de0010107e42f01b3dc90001\",\"address\":\"pamelafrances.vallejos@concentrix.com\"},\"last_name\":\"Vallejos\",\"first_name\":\"Pamela Frances\"},{\"email\":{\"wid\":\"9f196ba80a8701630f807f5f0719b6bf\",\"address\":\"paul.estanislao@concentrix.com\"},\"last_name\":\"Estanislao\",\"first_name\":\"Paul Edcris\"},{\"email\":{\"wid\":\"e3a61810ab601018752037d4dba40001\",\"address\":\"rachellejoy.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Rachelle Joy\"},{\"email\":{\"wid\":\"d864614e3c4b011d2a03d4414ab50005\",\"address\":\"raquel.atienza@concentrix.com\"},\"last_name\":\"Atienza\",\"first_name\":\"Raquel\"},{\"email\":{\"wid\":\"ace70ea604311012ac9d184876b40005\",\"address\":\"rayvincent.morallos@concentrix.com\"},\"last_name\":\"Morallos\",\"first_name\":\"Ray Vincent\"},{\"email\":{\"wid\":\"9b8b4b5523f5013a2753b379ed0e57fa\",\"address\":\"ric.marcial@concentrix.com\"},\"last_name\":\"Marcial\",\"first_name\":\"Ric Alfred\"},{\"email\":{\"wid\":\"9f196ba80a870169c23acad6fd1897e2\",\"address\":\"raizamae.onia@concentrix.com\"},\"last_name\":\"Onia\",\"first_name\":\"RM\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"},{\"email\":{\"wid\":\"0ace91a16816018bac67521bdd1b2fd4\",\"address\":\"rochelle.lopez@concentrix.com\"},\"last_name\":\"Lopez\",\"first_name\":\"Rochelle\"},{\"email\":{\"wid\":\"92459ad82481100b81ea209416ad0002\",\"address\":\"roland.baldos1@concentrix.com\"},\"last_name\":\"Baldos\",\"first_name\":\"Roland\"},{\"email\":{\"wid\":\"54deb4a1ede21012ef9a93a4dc2d0004\",\"address\":\"rolddexter.apalla@concentrix.com\"},\"last_name\":\"Apalla\",\"first_name\":\"Rold Dexter\"},{\"email\":{\"wid\":\"aab7325b504401141c9410a3ffd30005\",\"address\":\"RoseCatherine.B@concentrix.com\"},\"last_name\":\"Balubar\",\"first_name\":\"Rose Catherine\"},{\"email\":{\"wid\":\"4047322fd581012684ef732c121a01b0\",\"address\":\"rubirosa.carmona@concentrix.com\"},\"last_name\":\"Carmona\",\"first_name\":\"Rubirosa\"},{\"email\":{\"wid\":\"6df60a676e1601171f34d9ba5c0b0001\",\"address\":\"sarahfaith.paragas@concentrix.com\"},\"last_name\":\"Paragas\",\"first_name\":\"Sarah Faith\"},{\"email\":{\"wid\":\"ad688187bad7100c565b912c9dd50001\",\"address\":\"sherryann.tayum@concentrix.com\"},\"last_name\":\"Tayum\",\"first_name\":\"Sherry Ann\"},{\"email\":{\"wid\":\"e3a61810ab60101905a8de45cd5c0004\",\"address\":\"stella.laxinto@concentrix.com\"},\"last_name\":\"Laxinto\",\"first_name\":\"Stella\"},{\"email\":{\"wid\":\"1065fddd514601bad9cc74072c563d04\",\"address\":\"steverowland.espada@concentrix.com\"},\"last_name\":\"Espada\",\"first_name\":\"Steve Rowland\"},{\"email\":{\"wid\":\"0742298039ea105b61f99d9aae100001\",\"address\":\"syvriljoy.claveria1@concentrix.com\"},\"last_name\":\"Claveria\",\"first_name\":\"Syvril Joy\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"},{\"email\":{\"wid\":\"53986787b7ac101bb447d034d4a70003\",\"address\":\"virgilio.caballero@concentrix.com\"},\"last_name\":\"Caballero\",\"first_name\":\"Virgilio\"},{\"email\":{\"wid\":\"d82a8891516a01aa82e88e212a17c88d\",\"address\":\"zarrahjane.fopalan@concentrix.com\"},\"last_name\":\"Fopalan\",\"first_name\":\"Zarrah Jane\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"765\",\"campaign_id\":\"21786\",\"campaign_title\":\"Advisor I, Customer Service R1555213\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Evergreen for LUZON  2025\",\"street\":\"PHL Makati City - SLC\",\"address\":\"PHL Makati City - SLC\",\"city\":\"Makati City\",\"state\":\"Metro Manila\",\"postal_code\":\"1226\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1555213\",\"location\":\"Makati City, Metro Manila\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.849+08:00\",\"created_at\":\"2025-12-19T02:31:02.392+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-Evergreen-for-LUZON--2025_R1555213-39\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1226\",\"primary_location\":{\"id\":\"PH-MAK-RUFIN-Y0\",\"wid\":\"b67da9176e3d1062f9e37bc9b0b6c222\",\"descriptor\":\"PHL Makati City - SLC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338430\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-Evergreen-for-LUZON--2025_R1555213-39\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-Evergreen-for-LUZON--2025_R1555213-39\/apply\",\"job_requisition_id\":\"R1555213\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1555213\",\"wid\":\"63209f8658bb100a87ee98105a3d0001\",\"descriptor\":\"R1555213 BP Evergreen for LUZON  2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"2a676a76dc60012004f1f285888b0007\",\"address\":\"denmargarett.mangulabnan@concentrix.com\"},\"last_name\":\"Mangulabnan\",\"first_name\":\"Den Margarett\"},{\"email\":{\"wid\":\"f74bef87fd1d01100b0367eecd310001\",\"address\":\"eminettekyle.reminajes@concentrix.com\"},\"last_name\":\"Reminajes - Velasquez\",\"first_name\":\"Eminette Kyle\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"9f3650c225d60176947561a24316155f\",\"address\":\"jeamaemarie.daquiz@concentrix.com\"},\"last_name\":\"Daquiz\",\"first_name\":\"Jea Mae Marie\"},{\"email\":{\"wid\":\"87b02d0ee496015d2d6acfd8131adddf\",\"address\":\"johnjeffrey.javier@concentrix.com\"},\"last_name\":\"Javier\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"486015ab545d1012cd1d1e3ff7400003\",\"address\":\"juvelyn.altisin@concentrix.com\"},\"last_name\":\"Altisin\",\"first_name\":\"Juvelyn\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"19edd5e26516010857c3f1ef3a340003\",\"address\":\"ralphangelo.cabatu@concentrix.com\"},\"last_name\":\"Cabatu\",\"first_name\":\"Ralph Angelo\"},{\"email\":{\"wid\":\"ace70ea604311012ac9d184876b40005\",\"address\":\"rayvincent.morallos@concentrix.com\"},\"last_name\":\"Morallos\",\"first_name\":\"Ray Vincent\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"766\",\"campaign_id\":\"21785\",\"campaign_title\":\"Advisor I, Customer Service R1682198\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Delivery - One Makati 2026\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682198\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.830+08:00\",\"created_at\":\"2025-12-19T02:31:02.324+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"h